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zapier

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 2/24/26Location: Americas<h2>Hi there!</h2>Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience.We’re hiring a Sr. Backend Engineer to join the Runner team in our Workflow Zone. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.The Workflow Zone is where Zapier’s automation magic happens. This zone owns the product experience and execution engine behind creating, running, and debugging workflows (Zaps). We’re focused on building powerful, flexible tools that help individuals and teams automate their work with speed and confidence.As automation use cases grow more complex—especially for Enterprise users—we’re evolving the platform to support more sophisticated logic, scalable execution, and AI-native experiences. This means:<ul style="min-height:1.5em"><li>Building intuitive and resilient workflow authoring experiences</li><li>Expanding execution capabilities and logic primitives</li><li>Introducing AI-powered tools for creation and troubleshooting</li><li>Improving reliability, observability, and control across the system</li></ul>The Runner team is responsible for reliably executing Zaps—fast. We’re focused on the core infrastructure that powers Zapier’s workflows, including scaling for high volume and reducing latency across millions of executions daily.In this role, you’ll:<ul style="min-height:1.5em"><li>Develop and maintain Zapier’s execution engine, scaling it to handle millions of daily runs</li><li>Improve system performance, reduce latency, and strengthen failure handling</li><li>Design and implement execution primitives that power reliable automation</li><li>Collaborate across infrastructure, product, and platform teams on core system design</li></ul>This is a foundational team at the platform layer—ideal for engineers who like deep technical challenges and shipping resilient, high-scale services.<h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>5+ years of professional experience developing software, including at least 2 years in a senior-level role</li><li>Strong backend experience, ideally in Python and Django and/or TypeScript and Node.js, building reliable, scalable, and observable services</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and the ability to model, query, and optimize data effectively</li><li>Experience designing and consuming RESTful APIs, building event-driven systems, and working with data integrations across services</li><li>Proven ability to lead complex technical projects—owning design decisions, balancing tradeoffs, and guiding implementation across multiple contributors</li><li>You proactively coach and support teammates, foster growth through mentorship, and contribute to a culture of feedback and continuous improvement</li><li>You navigate ambiguity with confidence—able to clarify priorities, align stakeholders, and drive toward meaningful outcomes even when goals shift</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer, Workflow (Backend)

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 1/24/2026Location: Americas <h2>About the Team:</h2>Strategic Finance at Zapier is responsible for addressing some of our most business-critical challenges. Our team combines deep analysis with a strong understanding of our business priorities to help shape decision-making, evaluate new investments, and drive efficient capital allocation. We strive to be a trusted thought partner that enables sustainable growth and drives strategic outcomes across the company.<h2>About the Role:</h2>We’re looking for a Senior Financial Analyst to join our Corporate Strategic Finance team and play a key role in shaping the company’s financial strategy and operations. This role blends high-level strategic thinking with hands-on execution across core areas of corporate finance. You’ll take a holistic view of the business, help drive resource allocation decisions, support board and competitive intelligence efforts, and partner closely with our G&amp;A teams to enable scalable, data-driven growth.Location: This role is fully remote, and we’re excited about candidates interested in working within the North America time zones (Pacific Time - Eastern Time)<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You:</h2><ul style="min-height:1.5em"><li>This isn’t your first rodeo. You have 4+ years of FP&amp;A-specific experience,with a background in Big 4 Accounting, Investment Banking, or Management Consulting experience with meaningful ownership of operating expense areas - ideally R&amp;D or technical cost structures.</li><li>You understand financial modeling well. You have experience building bottoms up and high level financial models.</li><li>You understand how modern R&amp;D organizations operate. You can translate engineering, product, and infrastructure inputs into clear financial implications and trade-offs.</li><li>You’re energized by owning a process from A-Z. You take initiative, thrive in ambiguity, and enjoy seeing things through from scoping and modeling to execution and follow-through.</li><li>You’re resourceful. You love a challenge and always question the status quo. You are highly adaptive and enjoy getting creative to solve new problems.</li><li>You love data. You are innately curious, analyze everything, look for trends, and always forever truth-seeking. Experience writing SQL is a plus.</li><li>You care about the nitty gritty. You are detail-oriented, highly organized, understand priorities, and thrive in a fast paced environment.</li><li>You love to collaborate and coordinate. You’re comfortable driving cross-functional alignment and take pride in delivering high-quality work with minimal oversight.</li><li>You actively experiment with AI. You think critically about where automation and AI can meaningfully improve financial analysis, forecasting, and decision support.</li></ul><h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Own R&amp;D financial planning and analysis. Lead forecasting, budgeting, and variance analysis for R&amp;D spend, including headcount, cloud infrastructure (AWS), tooling, and AI-related costs.</li><li>Model and manage cloud &amp; infrastructure economics. Build and maintain models that explain cloud costs, key usage drivers, unit economics, and scaling behavior; partner with technical teams to improve cost visibility and efficiency.</li><li>Analyze and support AI investments. Evaluate and track AI-related spend (internal and vendor-based), assess ROI and trade-offs, and support decision-making as AI usage scales across the product and internal operations.</li><li>Drive strategic insights for R&amp;D leadership. Identify trends, risks, and optimization opportunities across R&amp;D spend, translating complex cost drivers into clear recommendations for leadership.</li><li>Develop scalable, decision-ready models. Build flexible models to support scenario planning, capacity planning, and long-term investment decisions tied to product growth and technical architecture.</li><li>Support executive and board-level reporting. Prepare clear, concise materials that explain R&amp;D performance, cloud and AI cost dynamics, and forward-looking implications for company strategy.</li><li>Improve tools, processes, and data quality. Enhance forecasting accuracy, automate reporting where possible, and improve how R&amp;D, cloud, and AI cost data flows into FP&amp;A systems and decision-making.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Financial Analyst

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 2/27/26Location: United StatesHi there!We’re looking for an experienced Accounting Manager to serve as our end-to-end owner of equity accounting — ensuring accurate accounting for stock-based compensation, modifications, secondary transactions, and other complex equity events under US GAAP.This role will also support our broader technical accounting needs by researching and implementing new accounting standards, supporting the annual audit, and rolling up your sleeves to assist with key areas of the monthly close, including fixed assets, intangible assets, and other general ledger areas.In this role, you’ll partner closely with Julia Munoz, Controller, to ensure our Accounting team remains GAAP compliant, maintains a 5-day close, and continues building forward-thinking automation solutions to modernize our processes in the AI era.This is a unique opportunity for a highly technical individual contributor who thrives without direct people management responsibilities and wants to drive meaningful change through automation, systems improvements, and strong technical accounting leadership.If you want to advance your career at a fast-growing, profitable, impact-driven company — read on.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You:</h2><ul style="min-height:1.5em"><li>You’re a seasoned accounting professional. You have 5+ years of progressive accounting experience, including at least 3 years in audit (public or internal). You have deep experience navigating complex technical accounting areas, particularly equity and stock-based compensation under US GAAP.</li><li>You’re comfortable as a senior individual contributor. You don’t need direct reports to make an impact. You take ownership, operate independently, and lead through expertise and influence.</li><li>You have an automation mindset. You naturally look for ways to streamline, systematize, and eliminate manual processes. You’re energized by leveraging AI, system enhancements, and process redesign to build scalable accounting operations.</li><li>You’re technically strong and operationally grounded. You can draft clear, well-supported accounting memos, interpret new standards, and apply them in practice. At the same time, you’re comfortable jumping into the details of general ledger accounting when needed.</li><li>You collaborate effectively. You enjoy partnering across Strategic Finance, People, Engineering, and other cross-functional teams to ensure transactions are structured and recorded appropriately.</li><li>You communicate clearly in writing. Whether drafting a technical memo, documenting a process flow, or collaborating in Slack, you’re thoughtful, concise, and clear.</li><li>You’re analytical and pragmatic. You care about precision and internal controls, but you also understand materiality and know which issues require deep investigation.</li><li>You’re adaptable and resourceful. You enjoy solving complex problems and navigating ambiguity in a growing organization.</li><li>You’ve got the credentials. You are an active CPA.</li></ul><h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Serve as the equity accounting subject matter expert, ensuring all equity transactions — including stock-based compensation, modifications, secondary transactions, and new grant structures — are accounted for in compliance with US GAAP.</li><li>Partner cross-functionally on equity-related matters to ensure accurate data flow from source systems through financial reporting.</li><li>Own month-end close responsibilities for fixed assets, intangible assets, and other assigned areas, ensuring timely and accurate reporting within a 5-business-day close.</li><li>Drive process improvement and automation initiatives, leveraging NetSuite functionality, system integrations, AI tools, and workflow redesign to reduce manual effort and increase scalability.</li><li>Enhance ERP and subledger capabilities by identifying and implementing system improvements within NetSuite and related tools.</li><li>Support the preparation of consolidated financial statements and identify opportunities to improve efficiency and reduce close timelines.</li><li>Research and document technical accounting matters, including new accounting pronouncements, and assess their impact on the company.</li><li>Assist in the preparation and review of audit schedules and serve as a key point of contact for auditors on equity and other technical areas.</li><li>Monitor and strengthen internal controls, including segregation of duties, and help implement a version 1 controls matrix to formalize our control environment.</li><li>Support the Controller and VP of Accounting on strategic initiatives, special projects, and cross-functional company priorities.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Accounting Manager

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 2/27/26Location: United States Hi there!We’re looking for an Accountant to join the Accounting team at Zapier, with a focus on cash, revenue, and prepaids — three of the most critical areas of our financial operations.Zapier’s on a mission to make everyone more productive at work and has helped millions of people build businesses through automation. Our next Accountant will report to Luis Ulloa and play a key role in maintaining accurate financial records, supporting our month-end close, and helping us continue to build scalable processes as we grow.This is an excellent opportunity for an early-career accounting professional who has a strong foundation in debits and credits, wants meaningful ownership, and is eager to grow within a fast-paced SaaS environment.If you're looking to build your career at a profitable, impact-driven, automation-first company — read on.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You:</h2><ul style="min-height:1.5em"><li>You have a strong accounting foundation. You hold a degree in Accounting (or equivalent) and have 2+ years of experience in an accounting or general ledger role. You’re confident in debits and credits and understand how transactions flow through the financial statements.</li><li>You’re ready for ownership. You’re excited to take responsibility for critical areas like cash and revenue while continuing to learn and grow under strong mentorship.</li><li>You manage your time well. You can juggle recurring responsibilities (like daily cash and revenue work) alongside monthly close tasks. You prioritize effectively, meet deadlines, and know when to escalate issues rather than getting stuck.</li><li>You communicate clearly and proactively. You’re comfortable working cross-functionally and asking thoughtful questions when something doesn’t look right. You respond promptly and professionally and can clearly document your work.</li><li>You’re resourceful and coachable. When you encounter something new, you research, ask questions, and leverage available tools — but you also recognize when it’s time to involve your manager.</li><li>You care about accuracy. You enjoy reconciling accounts, investigating discrepancies, and ensuring transactions are recorded correctly. You’re detail-oriented but developing your ability to see the broader business impact.</li><li>You enjoy improving processes. You’re not satisfied with just completing tasks — you look for opportunities to automate, streamline, and make processes more efficient, especially in an automation-driven environment like Zapier.</li></ul><h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Own the recording and reconciliation of cash transactions across multiple entities and currencies, ensuring completeness and accuracy.</li><li>Reconcile bank accounts and payment processors to NetSuite, investigate discrepancies, and maintain strong cash visibility throughout the month.</li><li>Support daily revenue operations by reconciling payment processor reports, ensuring revenue data is complete, and assisting in running revenue recognition processes.</li><li>Record and reconcile prepaid expenses and related amortization schedules, helping ensure accurate expense recognition over time.</li><li>Partner cross-functionally with Payroll, Tax, AP, and other teams to ensure cash and revenue-related transactions are recorded accurately.</li><li>Support the month-end close process, including preparing reconciliations, investigating fluctuations, and explaining account variances.</li><li>Assist with interim and annual audits by preparing schedules and providing supporting documentation for your assigned areas.</li><li>Contribute to process improvement initiatives, leveraging Zapier’s own automation tools, AI tools and other systems to drive efficiencies.</li><li>Work within NetSuite, FloQast, Excel, Chargebee and Google Sheets to perform your responsibilities and maintain strong documentation.</li><li>Support ad-hoc projects and cross-functional initiatives as the company continues to grow.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Accountant, General Ledger

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: March 4, 2026Location: Americas (North, Central, and South America)Hi there!Zapier is leading the way in AI automation. We’ve helped small businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. As we continue our mission to make automation work for everyone, our current focus is to unlock that vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools.The Asset Management team sits within Zapier’s Enterprise zone and is responsible for building the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. This work is central to Zapier’s multi-product strategy and directly shapes how enterprise customers manage, transfer, and govern their automation at scale. Engineering here sits close to customer outcomes and has a direct impact on premium plan sales and strategic enterprise deals.We’re looking for a Senior Frontend Engineer who is passionate about solving complex problems, delivering new value to customers, and changing the future of automation for some of the largest companies in industry.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>We know great engineers come from a range of backgrounds and career paths. You’ll be successful in this role if:<ul style="min-height:1.5em"><li>You're a proven SaaS frontend builder. You have deep experience designing, developing, and maintaining complex mission-critical user interfaces. You're fluent in React and TypeScript, have strong opinions about component architecture, and know how to build systems that scale. Frontend craft is where you go deep, but you're comfortable following the work wherever it leads.</li><li>You work through AI agents, not alongside them. Your daily development workflow is built around directing and reviewing agent-written code, not writing it by hand. You have opinions about which models to use for which tasks, you've hit real failure modes and built mitigations, and your workflow is actively evolving. Bonus: you use multi-agent patterns, enable others on your team to build faster with AI, or have scaled AI impact beyond yourself.</li><li>You're not afraid to leave the frontend. When a problem traces back to an API contract, a backend service, or another team's repo, you follow it there and fix it rather than file a ticket and wait. You've shipped features end-to-end, opened PRs outside your lane, and done it without asking for permission.</li><li>You bridge design and engineering. You have a strong visual sensibility and can hold your own in a design conversation. You know when to push back on a design for technical reasons and when to push back on a technical constraint for user experience reasons. You're a collaborator, not a handoff recipient.</li><li>You work close to the customer. You don't wait for product specs or UX research to tell you what to build. You pull customer tickets, talk to CSMs, review feedback, and use that context to drive what you ship. You think in milestone slices: what's the smallest thing I can get into production that moves us forward and teaches us something?</li><li>You ship through ambiguity. When there's no spec, no designs, and no clear path forward, your first instinct is to gather customer evidence, break the problem into a narrow first slice, and get rough working software into production within days, not weeks. You use working prototypes to drive alignment with stakeholders rather than waiting for consensus before building. You treat discarded work as a fast learning loop, not a loss.</li><li>You own your work and yourself. You take initiative without waiting for permission and you ship fast and share early. But you also own your mistakes, your gaps, and your role in friction, openly. You say "I don't know" and "I was wrong" out loud, early, and without shame. You hold yourself to a high standard and can articulate where you've fallen short, not just where you've succeeded.</li><li>You communicate proactively in an async-first culture. You manage up and across, flagging risks, surfacing decisions, and keeping stakeholders informed without being asked. You use written artifacts, working demos, and rough prototypes as your primary communication tools, not meetings.</li><li>You believe enterprise can move fast. You've seen (or are excited to prove) that shipping to enterprise customers doesn't have to mean slow, waterfall-style cycles. You know how to balance compliance, security, and rollout considerations with tight iteration loops and rapid customer feedback. You see enterprise constraints as interesting design problems, not reasons to slow down.</li></ul><h2>Things You'll Do:</h2><ul style="min-height:1.5em"><li>Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products</li><li>Design and implement BFF and API layers that feed multiple frontend surfaces, built to be componentized and reused consistently across Zapier's entire product expression</li><li>Embed AI technology into core product experiences to proactively surface account management insights and suggestions</li><li>Drive technical alignment with senior leaders and stakeholders across the organization</li><li>Collaborate closely with Design and Product to balance polish with pace, and ship iterative solutions that move the business forward</li><li>Tackle challenges in data standards, compliance workflows, and cross-product integrations</li><li>Deliver fast-paced solutions and POCs, prioritizing impact while balancing short-term execution with long-term technical vision</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Frontend Engineer (Enterprise zone)

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 3/10/2026Location: AmericasHi there!We’re looking for a Pre-sales Solutions Architect to join our Sales team at Zapier. In this role, you'll partner with the team to help develop our go-to-market strategy and close key customer accounts. You’ll take advantage of a significant head start: Zapier is a leader in the automation space, with proven product-market fit and strong sales traction.You’ll be selling a product that is consistently a preferred choice in the market. As an early Solutions Engineer at Zapier, you’ll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting, solution development, and direct sales collaboration.🛠️ Educate our customers as a trusted advisor to their automation and integration efforts. You will become an expert on automation workflows and consult with top product and engineering leaders on how Zapier can help achieve major business goals. Your technical acumen and consultative selling approach will position you as a critical resource for decision-makers.🏁 Bring accounts to technical close. You’ll navigate complex, multi-party sales and design joint integration architectures with our customers' Engineering teams. You will help buyers understand how Zapier can streamline their operations and fit seamlessly into their existing technical stack with minimal effort.🧭 Partner with our Growth, Engineering, and Product teams. As the primary conduit between go-to-market and Engineering, you’ll gather and prioritize feedback from prospective customers. Your insights will influence our product roadmap, and you will collaborate with our Growth team to ensure smooth deployments and ongoing customer success.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Take a consultative approach to deeply understand your customers’ technical needs and pain points, and present tailored, insightful solutions using Zapier’s Enterprise Automation platform.</li><li>Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.</li><li>Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.</li><li>Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers.</li></ul><h2>About You:</h2><ul style="min-height:1.5em"><li>Experience: 8+ years in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles that involve biz-and-tech-line relationship management and driving business goals with a technical lens.</li><li>Technical Acumen: You are familiar with core computing concepts and have implemented technical projects during your career. You are OK getting into the weeds with technical implementations, assisting customers with their builds, and strategically scoping/ intaking customer requirements as part of a pre-sales process. You are comfortable advising architectural best-practices to senior technical stakeholders, and managing expectations relative to product capabilities and customer requirements.</li><li>Consultative Approach: You excel at understanding customer needs and providing innovative solutions. You are comfortable sitting in a room in-person, and advising both technical and non-technical stakeholders on their desired projects. You have experience driving change and helping customers to reach their goals within the boundaries of ‘what is possible. You understand how to position Zapier as an integral part of a company’s broader business strategy, helping them see the long-term value of automation and integration.</li><li>Relationship Building &amp; Nurturing: You know how to quickly build and maintain senior-level relationships, establishing trust with both business and technical teams. You nurture long-term, partner-centric solutions and roadmaps, aligning your advice with their broader goals, rather than only focusing on immediate wins for Zapier. You understand that impactful, lasting work is built over time.</li><li>Adaptability &amp; Problem Solving: You thrive in dynamic, evolving environments. You take a hands-on approach to solving problems and deliver creative, scalable solutions. When faced with new challenges, you are quick to learn and adapt.</li><li>Technical Innovation &amp; Mentorship: You’re a fast-moving technical innovator who enjoys sharing knowledge. Whether through 1:1 mentorship or detailed documentation, you actively help others grow their expertise. You’ve consistently learned new skills to better advise partners in unforeseen situations and continually improve your own expertise.</li><li>Cross-Functional Collaboration: You work seamlessly across teams, partnering with Growth, Engineering, and Product to ensure customer success from pre-sale to post-deployment. You gather insights from customers and prioritize feedback that influences the product roadmap.</li><li>Data-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact. Whether researching external market data, internal metrics, or investigating partner sites and marketplaces, you have the ability to piece together valuable insights to drive decisions.</li><li>Self-Motivated: You thrive in environments with ambiguity, driven by a strong personal desire to learn and achieve.</li><li>AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul>Nice to Have:<ul style="min-height:1.5em"><li>Proven Success in Sales: You’ve demonstrated success in closing 6 figure software deals and can quickly develop and maintain relationships with senior stakeholders, ensuring that sales and technical integration efforts align with business goals.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Pre-Sales Solutions Architect

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 03/10/2026Location: USA &amp; CanadaLevel: IC3 or IC4Zapier’s mission is to make automation and AI accessible to everyone. Our enterprise customers are adopting automation as a strategic capability, not just a tool. They need expert partners who can help them orchestrate processes, unlock new use cases, and scale their impact.We’re looking for an Automation Strategist to join our Customer Success organization as the core role working with customers on our enterprise plan. This role blends strategic advisory, orchestration design, and value-focused relationship expansion. As an Automation Strategist, you will help customers shape their automation strategy, identify and deploy high-value use cases, and guide them toward meaningful AI-enabled transformation.This role moves beyond classic Customer Success, focusing on consulting, systems thinking, orchestration, executive alignment and continuous value discovery, rooted in our team’s mission of delivering value through clarity, impact, curiosity, and approachable expertise.About You<ul style="min-height:1.5em"><li>You see opportunity in ambiguity and building things that scale<ul style="min-height:1.5em"><li>You experiment, learn quickly, and iterate openly, unafraid to make, and revise, bets.</li><li>You enjoy creating playbooks as much as running them.</li><li>You appreciate that each customer is unique, yet you build frameworks that scale across them.</li></ul></li><li>You’re a strategic, customer-centric problem solver.<ul style="min-height:1.5em"><li>You’re relentlessly focused on the outcome and willing to learn new approaches or challenge the status quo to deliver value for our enterprise customers.</li><li>With 5+ years in SaaS (customer success, consulting, solutions, enterprise product or similar process and system strategy roles), customers see you as a valuable extension of their team</li><li>You have thoughts on how modern businesses should operate, including where inefficiencies hide and how automation + AI unlock leverage.</li><li>You can operate across audiences, from executive sponsors to execution teams running sprint-style projects.</li></ul></li><li>You connect business goals to product solutions<ul style="min-height:1.5em"><li>You’re skilled at discovering what customers actually need (not just what they say),</li><li>You communicate automation value in terms of ROI, efficiency, scalability, and risk reduction</li><li>You think in systems, logic, and orchestration frameworks, but don’t get bogged down in technical details.</li><li>You own the outcome, project managing stakeholders internally (TAM, product, support) and externally (customer execution teams, Line of Business Leaders) to deliver realized, quantifiable value.</li></ul></li></ul><ul style="min-height:1.5em"><li>You’re an exceptional communicator<ul style="min-height:1.5em"><li>You communicate strategy and insights with clarity, empathy, and precision.</li><li>You know when to use async vs. live to balance ideal outcomes and speed, employing Slack, email, workshops, executive briefings, texts, and standups.</li><li>You leverage automation and AI yourself to execute with clarity, speed, and alignment..</li></ul></li><li>Data guides your decisions.<ul style="min-height:1.5em"><li>You interpret usage patterns, account signals, and customer behavior to inform strategy.</li><li>You collaborate with data science and RevOps to shape MVP → mature data products and workflows.</li><li>You combine early data signals with strong first principles thinking to make decisions and evaluate progress.</li></ul></li><li>You embody our cultural anchors<ul style="min-height:1.5em"><li>You lead customer engagements with clarity, dependability, approachable expertise, focusing on delivery meaningful value.</li><li>Internally you exercise good judgement and demonstrate our values of collaboration with purpose, accountability, recognition.</li></ul></li></ul>What You’ll Do<ul style="min-height:1.5em"><li>Guide Customers’ Automation Strategy<ul style="min-height:1.5em"><li>Build deep relationships that uncover goals, challenges, and priorities.</li><li>Advise on automation governance, best practices, and cross-functional program structure, process and design.</li><li>Help customers set goals and adopt AI-orchestrated processes across lines of business.</li></ul></li><li>Discover and Deploy High-Value Use Cases<ul style="min-height:1.5em"><li>Identify impactful automation opportunities through exec alignment, influencer mapping, and citizen-developer input.</li><li>Work with customer stakeholders, SAs and TAMs to co-design implementation patterns that ensure scalability and long-term success.</li><li>Translate business problems into orchestration strategies that deliver measurable value.</li><li>Capture the prior state and descriptive metrics that help you quantify the impact of the work.</li></ul></li></ul><ul style="min-height:1.5em"><li>Drive Customer Outcomes<ul style="min-height:1.5em"><li>Demonstrate ROI and unlock new value paths through expanded automation usage.</li><li>Accelerate renewal and expansion by deepening customer maturity and outcomes.</li></ul></li><li>Collaborate Across Zapier<ul style="min-height:1.5em"><li>Partner with Sales, Support, Product, and others to deliver a unified customer experience.</li><li>Share insights that influence roadmap decisions, positioning and GTM strategy</li></ul></li><li>Build a World-Class Program<ul style="min-height:1.5em"><li>Help scale the methodologies, frameworks, and assets that define automation strategy at Zapier.</li><li>Do the best work of your life as we build Zapier for Enterprise from a subset of the business to the default choice of enterprises globally</li></ul></li></ul>How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We’re looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we’re excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone’s identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers’ information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Automation Strategist

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 3/10/2026Location: North AmericaHi there!The Business Operations (BizOps) team shapes strategy, drives cross-functional execution, and delivers insights that accelerate decision-making and impact.We’re hiring a Sr. Business Operations Associate to work across teams on high-priority initiatives. In this role, you’ll partner with senior BizOps leaders and cross-functional stakeholders to solve complex problems, lead strategic projects, surface actionable insights, and build systems that help Zapier move faster and operate more effectively.We’re looking for a sharp, end-to-end problem solver who can shape your work to maximize impact, shift between strategy and execution, and drive meaningful progress across teams. You bring a systems mindset, thrive in ambiguity, and proactively shape outcomes, not just execute tasks. You’ll also leverage AI and automation to test ideas and continuously improve how we work.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re a business-minded generalist with 4+ years of experience in business operations, strategy, consulting, strategic finance, or a similar analytical role.</li><li>You think in terms of impact. You identify high-leverage opportunities, prioritize effectively, and sequence work to maximize outcomes. As conditions change, you adapt quickly, surface risks early, and keep stakeholders focused on what matters most.</li><li>You’re comfortable in ambiguity. You bring structure to open-ended problems, define clear approaches, and drive toward concrete outcomes without waiting for perfect clarity.</li><li>You have strong systems judgment. You connect dots across teams, get to root causes, and design durable solutions—not just one-off fixes.</li><li>You’re fluent with AI and automation. You use tools like Zapier, ChatGPT, Claude, Cursor, and others to explore ideas, analyze data, pressure-test thinking, and move faster.</li><li>You operate with ownership. You’re comfortable driving cross-functional work forward, influencing without authority, and making reasoned decisions with imperfect information.</li><li>You’re resourceful and action-oriented. You ask sharp questions, self-serve data, and translate insights into clear recommendations that drive action.</li><li>You communicate with purpose. Your writing and stakeholder communication are clear, concise, and tailored to your audience.</li><li>Bonus (not required, but nice to have):</li><li>You operated effectively in high-growth SaaS or technology environments. You bring pattern recognition from fast-scaling companies and apply it to evolving operational challenges.</li><li>You partnered directly with senior leaders and executives. You have experience navigating high-stakes projects and communicating at the highest levels to influence strategic decisions.</li><li>You’ve worked across multiple functions. You connected dots across teams from different domains and used cross-functional context to shape stronger, more integrated solutions.</li><li>You have a clear POV on how AI can reshape business. You’ve translated emerging capabilities into practical applications that create leverage and improve how teams operate.</li></ul><h2>Things You'll Do</h2>In this role, you'll flex across strategy and execution to help the team and the company move faster and smarter. You'll lead initiatives that span multiple functions, require strong analytical thinking, and demand crisp communication.While projects will vary, past Sr. Business Operations Associates have led high-impact initiatives such as:<ul style="min-height:1.5em"><li>Building and operationalizing our first customer migration program</li><li>Developing and executing strategies to address unauthorized resellers</li><li>Leading end-to-end customer policy change management</li></ul>You’ll manage multiple projects concurrently, typically within the same domain, over a 1–2 quarter horizon before transitioning to new initiatives or supporting additional areas.Zapier is a fast-paced, remote-first company. No two weeks will look exactly the same, but you’ll regularly:<ul style="min-height:1.5em"><li>Lead or support high-impact, cross-functional initiatives from early problem framing through strategy, planning, and execution.</li><li>Use AI, data, and research to shape decisions. Build prototypes, generate insights, and frame recommendations that influence direction, investment, and prioritization.</li><li>Design and implement operating models within your project scope, including alignment rituals, ownership structures, and goal tracking to drive clarity and accountability.</li><li>Write high-quality communications, including executive summaries, strategy docs, and updates, that clarify priorities and accelerate decision-making.</li><li>Partner with leaders and teams to facilitate decisions, navigate trade-offs, and unblock execution across critical initiatives.</li><li>Improve how we work by evolving playbooks, streamlining collaboration models, and experimenting with new ways of driving effectiveness.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Business Operations Associate

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Zapier is on the lookout for a talented Engineering Manager to lead our Partner Solutions team. This team sits squarely within Zapier’s external platform — the suite of APIs, SDKs, and embedding tools that allow others to extend Zapier’s automation platform beyond <a target="_blank" rel="noopener noreferrer nofollow" href="http://zapier.com">zapier.com</a>. <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.zapier.com/powered-by-zapier/">The APIs</a> specifically are at the heart of this team’s ownership; think the public APIs that let an external group embed automation into their own product.You’ll lead our technical team with a focus on taking full ownership of the team’s engineering strategy — not just executing what’s handed to you, but shaping it. The team's work directly impacts how partners grow with Zapier, how they retain their own users, and how automation gets embedded into the products millions of people use every day. If you’re excited about platform products, API design, and working at the intersection of Zapier and its partner ecosystem, this is your role.<h2>About You</h2><ul style="min-height:1.5em"><li>You operate with full ownership. You have a proven track record of leading engineering teams with a clear focus on delivery and impact. You support and grow your team while enabling them to drive technical decisions, and you partner closely with product to align your team’s work with company strategy. You lead with clarity and create space for others to lead.</li><li>You have strong technical depth and breadth. We span multiple domains within the external platform. You have the technical range to go deep where it matters, provide meaningful guidance across different workstreams, and earn credibility with engineers through substance. You’re comfortable staying technically engaged despite not being the IC.</li><li>You understand what it means to build platform products for external partners. Whether from a previous role in a B2B platform, an API product, or a role working directly with partners or enterprise customers, you bring genuine empathy for the partner experience.</li><li>You are a proactive cross-functional operator. You independently identify the stakeholders your team’s work affects and build those relationships before they become blockers. You rally the team and partners around cross-functional projects, proactively solicit feedback on team plans, and ensure your team is well-represented across the zone and the org.</li><li>You develop your people. You build high-performing teams through consistent, actionable feedback and genuine investment in IC growth and career development.</li><li>You have excellent communication skills. Zone and engineering leadership can rely on you for accurate, well-scoped updates on team direction and progress. You regularly work with engineers and stakeholders from various disciplines, balancing engineering concerns with product needs, and you help build understanding around difficult decisions.</li><li>You champion frequent deployments and experimentation. You believe in shipping regularly and improving through real-world feedback. You foster a culture of experimentation, rapid learning, and continuous improvement.</li><li>You put users and partners first. Your decisions and leadership are guided by the needs of the developers and partners who build on Zapier’s platform. You build relationships across teams and influence technical decisions for the ecosystem’s benefit.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and develop a team of 4–7 engineers, providing technical direction, mentorship, and career growth opportunities</li><li>Own the engineering strategy for Partner Solutions; shaping it in collaboration with your PM and zone leadership, then driving its execution with full accountability</li><li>Build deep technical understanding across the team’s domain: the Powered by Zapier API surface, embedding solutions (Workflow Element, Zap creation, Action Runs), Managed Authentication, Zap Templates, Sponsor User Automation, and AI workflow features</li><li>Work with the engineering team to make, evaluate, and advocate for architectural decisions that align with Zapier’s vision and technical standards</li><li>Collaborate across engineering teams to evaluate and inform technical decisions, creating alignment and removing blockers for the team’s roadmap</li><li>Proactively identify stakeholders impacted by the team’s work, including partner-facing and internal teams and build those cross-functional relationships independently</li><li>Champion problem-solving by identifying technical challenges and improving engineering processes</li><li>Be a close partner with product to tackle partner and user problems effectively, and align the team closely to the roadmap.</li><li>Communicate effectively to lead your team and keep leadership informed on progress through one-on-ones, team meetings, and leadership updates</li><li>Set clear performance expectations for engineers and support their growth to meet those goals</li><li>Foster a culture of experimentation, rapid learning, and continuous improvement</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, Partner Solutions

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: March 17, 2026Location: Americas - North, Central and South AmericaZapier's mission is to enable enterprise companies to build and maintain dependable AI workflows at scale. The Identity Platform team builds the golden path that every product team uses to deliver reliable, consistent, and secure experiences to these customers. Authentication, session management, and credential infrastructure are the foundation. Get them right, and every product team ships faster with confidence. We're hiring a Senior Fullstack Engineer to own this foundation, drive the strategic and architectural direction of this layer for years to come, and directly unlock our largest enterprise deals.<h2>What you'll work on</h2><ul style="min-height:1.5em"><li>Enterprise authentication infrastructure. You'll design and extend the systems that handle SAML SSO, SCIM provisioning, OAuth/OIDC flows, multi-factor authentication, login, sign-up, and secure session for organizations with thousands of users. That spans the full auth surface: SCIM-driven user provisioning and de-provisioning, invitation flows, 2FA setup, SSO-enforced login, domain capture for auto-routing new signups, and session hardening. Reliability, latency, and efficiency are non-negotiables; auth is the most critical-path system at the company. You'll make these systems faster, more resilient, and easier for other teams to integrate with.</li><li>User session auth across services. Zapier is a multi-service platform. You'll own how user sessions propagate across service boundaries; making sure authentication context is consistent, secure, and performant whether a request hits the monolith, a Node.js service, or a Go microservice. You'll evolve JWT validation, token exchange, and session tracking to handle the complexity of a growing service footprint.</li><li>Enterprise authentication controls and compliance. Enterprise customers need org-level authentication policy enforcement: forced SSO, domain capture, admin-managed authentication requirements, and credential lifecycle controls like JWT key rotation, token refresh, and session expiry policies. You'll build and extend the APIs that give admins confidence their organization meets their security standards. SOC 2 access control evidence, GDPR data subject requests, and audit trail requirements are design constraints you'll work within regularly, not afterthoughts.</li><li>Platform APIs that other teams depend on. Identity is infrastructure. Your APIs, libraries, and contracts are consumed by dozens of teams. You'll design for backward compatibility, clear documentation, and low integration friction. But shipping the API is half the job. You'll also drive adoption: writing integration guides, running migration paths, and embedding with product teams to help them use auth capabilities correctly. Internal engineering teams' needs carry the same weight as end-customer value.</li></ul><h2>Level</h2>This is a Senior Engineer role. Senior engineers at Zapier own outcomes end-to-end within their team and extend impact beyond it. You'll coordinate across ownership boundaries, shape technical direction for adjacent systems, and bring other engineers along with you.Our level definitions may look different from what you've seen elsewhere. We'll be transparent about leveling before you reach the final stages.<h2>About you</h2><ul style="min-height:1.5em"><li>You've set the vision and built identity systems for enterprise SaaS at scale. Not configured them, built them. You have hands-on experience with SAML, SCIM, OAuth/OIDC, or JWT in a multi-tenant SaaS environment. You understand authentication at a protocol level, not a checkbox level. You've dealt with token replay, session fixation, key rotation under load, multi-IdP federation, just-in-time provisioning, or identity linking across auth methods in real systems serving real users. You know what breaks when an organization with 5,000 employees connects their IdP to your platform for the first time. You are a thought leader in the Identity domain who proactively follows industry trends and Enterprise user management best practices.</li><li>You work through AI agents, not alongside them. Your daily development workflow is built around directing and reviewing agent-written code, not writing it by hand. You have opinions about which models to use for which tasks, you've hit real failure modes and built mitigations, and your workflow is actively evolving. When you hit unfamiliar territory, you don't slow down; you point your agent at the codebase, research the domain, and draft a plan. Then you build a POC or working prototype to demonstrate the concept in hours, not iterate on a planning doc for days. You jump into unfamiliar codebases, use your agent to map the landscape, and ship draft MRs or integration proposals within days. At this level, that means going into other teams' code when an integration is blocked, not waiting for their capacity. Bonus: you enable others on your team to work this way too.</li><li>You think in platforms, not features. You've built systems other engineering teams depend on. You know what it means to ship a breaking change to an internal API, maintain backward compatibility under pressure, and write contracts that hold up as the organization scales. You understand the cost of coupling and the discipline of good boundaries.</li><li>You're comfortable across the stack. This is a fullstack role on a platform team. You'll write backend services in Python and Node.js, work with Django and Fastify, touch React when building admin tooling or developer-facing UIs, and navigate infrastructure concerns like Kubernetes, Terraform, and CI/CD pipelines. You don't need to be an expert in all of these, but you can't be afraid of any of them.</li><li>You believe enterprise can move fast, and you ship through ambiguity to prove it. You've seen (or want to prove) that shipping to enterprise customers doesn't have to mean slow, waterfall-style cycles. When there's no spec, no designs, and no clear path forward, your first instinct is to gather evidence, break the problem into a narrow first slice, and get rough working software into production within days, not weeks. You use working prototypes to drive alignment rather than waiting for consensus. You see compliance, security, and rollout considerations as interesting design constraints, not reasons to slow down. You're comfortable throwing work away when direction changes and you treat discarded work as a fast learning loop, not a loss.</li><li>You work close to the customer. "Customer" for this team means both enterprise buyers evaluating Zapier's security posture and internal engineering teams integrating with your APIs. You pull from both; reviewing customer security questionnaires, sitting in on enterprise calls, reading support tickets, and talking directly to engineers who consume your platform. You’ll also work closely with customer support teams to provide them with the tools and processes to troubleshoot customer issues and incidents.</li><li>You own your work, yourself, and your communication. You take initiative without waiting for permission and ship fast and share early. You manage up and across in an async-first culture, flagging risks, surfacing decisions, and keeping stakeholders informed without being asked. You use written artifacts, working demos, and rough prototypes as your primary communication tools, not meetings. You also own your mistakes, your gaps, and your role in friction, openly. You say "I don't know" and "I was wrong" out loud, early, and without shame.</li></ul><h2>Things you'll do</h2><ul style="min-height:1.5em"><li>Design and maintain authentication and session systems (SAML, SCIM, OAuth/OIDC, MFA, login, sign-up, 2FA, user provisioning) as Zapier scales to larger and more security-conscious customers</li><li>Own user session propagation and JWT validation across a multi-service architecture spanning Python, Node.js, and Go</li><li>Build enterprise authentication controls and governance APIs: forced SSO, domain capture, credential lifecycle, admin authentication policies</li><li>Build and maintain platform libraries consumed by dozens of internal teams</li><li>Treat reliability, latency, and efficiency of auth systems as non-negotiables; build the monitoring, observability, and audit logging to back that up</li><li>Respond to authentication-related incidents and participate in on-call rotation</li><li>Enable Security, Enterprise Response, and product team partners to move faster by removing auth bottlenecks and proactively surfacing what they need</li><li>Join yearly company retreats that rotate to various cities throughout North America</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

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