Updater makes moving easier for the 11 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater's real estate products to save clients hours with a branded and personalized Updater moving experience.

Updater is a remote-first company headquartered in New York City and has raised over $250 million from leading investors, including SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. 

Updater has ranked on Crain's Best Places to Work in NYC in 2016, 2018, & 2021.

Updater Inc. is seeking a strategic and pragmatic Associate General Counsel to join our legal team, with a focus on product counseling across our suite of products and services and supporting commercial transactions. The role will advise and support our Product and Go-to-Market efforts across all product lines and revenue streams. The ideal candidate will have a strong background in product counseling and transactional law—particularly in fast-paced, tech-forward environments—with experience with data privacy and security, artificial intelligence, commercial contracts and regulatory matters. This role will be instrumental in shaping our legal approach to innovation, growth, and compliance, particularly as it relates to product strategy. This role also will present opportunities to grow and lead in other areas over time. Reporting to the General Counsel, this role demands exceptional judgment, negotiation, drafting, analytical skills, and a desire to learn.&nbsp; &nbsp; Responsibilities Product Counseling: Advise the product and engineering teams on the full product development cycle from ideation to deprecation of all products and product features across all business lines. Act as the lead legal advisor to our product, engineering, and design teams throughout the full product lifecycle, from ideation and development to launch and iteration. Identify legal risks and provide actionable solutions to advance innovation and regulatory compliance. Commercial Contracts: Lead all commercial contracting activities (revenue and procurement) and draft, review, and negotiate complex commercial contracts with a focus on achieving stated business objectives. Partner with cross-functional business teams to understand and support their needs to achieve Company objectives while appropriately managing legal risk. Data Privacy and Security: Partner closely with the Security function to advise on product, marketing and internal operations on data privacy and security risk and issues. Shape, lead and maintain data privacy policies. EmergingTechnologies &amp; Innovation: Advise on the responsible development and use of artificial intelligence and other emerging technologies within the Company's products. Help shape internal policies and frameworks governing ethical and compliant AI use across the business. Advise engineering on open source use and IP protection strategies. Operational Excellence and Enablement: Drive continuous improvements to internal processes, including revising templates and developing and maintaining playbooks, checklists and other knowledge management tools to support scalable legal support across functions. Strategic Leadership: Shape, develop and enhance Company-wide legal strategies on artificial intelligence, privacy and security, regulatory compliance and commercial risk management. Drive high-impact projects involving legal analysis and compliance with cross-functional stakeholders.&nbsp; Advisory: Provide timely advice on matters involving intellectual property, transactional law and regulatory compliance, including ongoing monitoring on emerging legal and regulatory trends that may impact the Company's business and operations. Management: Manage and mentor Contract Manager, fostering a culture of high performance and accountability to drive operational excellence. &nbsp; Requirements Knowledge and Experience: 12+ years of legal experience, with a mix of law-firm and in-house experience advising on product and commercial matters. In-depth knowledge of product counseling and commercial contracting in fast-paced environments, including, in particular, knowledge of AI and privacy regulatory frameworks and contracting best practices. Preferred: A mix of law-firm training and corporate tech-forward, in-house experience. Experience with litigation and/or corporate transactions (i.e., fundraising and/or M&amp;A).&nbsp; Credentials and Education: Admission in good standing to practice law in the relevant state bar and Juris Doctor (JD) degree from an accredited law school.&nbsp; Independence and Collaboration: Demonstrated ability to independently manage a diverse and complex workload in a fast-changing environment as well as collaborate across functions at all levels.&nbsp; Communication: Exceptional interpersonal and oral and written communication skills, with the ability to effectively communicate legal and complex issues and risks to executive and non-legal audiences. Mindset: Demonstrated adaptability and curiosity with a willingness to dive into new legal and technology areas, solve problems creatively, and contribute beyond a traditional legal role. Developed solutions-oriented approach to analyzing issues with an ability to consider divergent perspectives. Attitude and Ethics: A desire to build the legal function and grow personally without fear of taking on new things. Dedication to integrity, judgment and discretion with confidential and sensitive matters.&nbsp; The new hire salary range for this position is $250,000 - $300,000 annually. Factors that may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.About Updater Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we’re transforming fragmented purchasing workflows into seamless, automated experiences – freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale. Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit www.updater.com. Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements: Medical, Dental, and Vision Insurance&nbsp; Flexible PTO 13 paid company holidays annually&nbsp; Updater Stock Options&nbsp; 401(k) with employer match Wellbeing Subsidy One Medical membership Virtual on-demand healthcare through Teladoc and Talkspace Flexible spending account (FSA) Health savings account (HSA) Supplemental Short &amp; Long Term Disability Insurance&nbsp; Supplemental Life Insurance Paid Parental Leave

Associate General Counsel

View All Jobs About the Role Updater is seeking a bold, strategic, and visionary product executive to drive the next evolution of our technology platform. As the most senior product leader in the organization, you will own the full product lifecycle and architect next-gen products (including a new Agentic Commerce product), integrating cutting-edge technology and unlocking new growth opportunities across our product suite. This is a unique opportunity to lead product in a company with a complex B2B2C marketplace and: A massive TAM across partner, service, and consumer verticals Rich data and integration opportunities through our enterprise partnerships A new AI / Agentic commerce opportunity with customers already lining up An executive team aligned on product-first growth Key Responsibilities Product Strategy &amp; Vision: Own the long-term product strategy in close partnership with the CEO and senior leadership. Define and execute a roadmap that transforms Updater into the definitive platform for AI purchasing experiences. AI Innovation: Lead the evolution of our platform through Agentic AI and other emerging technologies, working closely with Data, Engineering and Go-to-market leaders.&nbsp; Business Impact: Deliver measurable value to the business by driving revenue growth, customer acquisition and retention, operational efficiency, and market differentiation. Translate these business goals into a cohesive product strategy with clear success metrics, ensuring alignment across all functions and accountability to key outcomes. Leadership &amp; Team Management: Build, mentor, and lead a high-performing product organization. Foster a culture of experimentation, agility, and data-informed decision-making. Partner with engineering to build products that delight while managing technical maintenance. Execution Excellence: Lead the end-to-end product lifecycle from ideation and discovery to delivery, optimization, and measurement. Anticipate emerging market trends, evolving customer pain points, and shifting competitive dynamics to shape disruptive, future-ready product strategies.&nbsp; Stakeholder Communication &amp; Collaboration: Clearly articulate product vision, strategy, and progress across technical and non-technical audiences. Provide transparent, data-driven updates on performance and roadmap execution, while championing how the product function advances Updater’s goals and mission. Requirements 15+ years of experience in product management, with at least 10 years in leadership roles. Proven success owning product strategy and execution in complex tech ecosystems, especially in platform or marketplace settings. Deep experience building and scaling AI-powered products, with a strong understanding of Agentic Commerce and other AI technologies. Experience leading and mentoring cross-functional teams across product, design, engineering, and analytics. Track record of experimentation-driven product development, including A/B testing and hypothesis-driven iteration. Strong technical acumen; able to engage deeply with engineering and technical leadership to shape technical strategy and execution. Excellent communication skills, with the ability to clearly present product vision, strategy, and results to a variety of audiences. Empathetic, pragmatic, and collaborative leadership style. Experience working with a remote-first team distributed in multiple timezones without a physical office. Understanding of affiliate marketing and/or multifamily residential property management helpful. The new hire salary range for this position is $240,000 to $290,000 annually. Factors that may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.About Updater Updater is a leading technology platform helping major brands acquire and retain customers at scale. We are on a mission to power millions of complex transactions through intelligent, autonomous systems. By combining deep integrations, real-world data, and purpose-built AI agents, we’re transforming fragmented purchasing workflows into seamless, automated experiences – freeing businesses and consumers from operational friction and enabling a new standard of speed, accuracy, and scale. Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. For more information, please visit www.updater.com. Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements: Medical, Dental, and Vision Insurance&nbsp; Flexible PTO 13 paid company holidays annually&nbsp; Updater Stock Options&nbsp; 401(k) with employer match Wellbeing Subsidy One Medical membership Virtual on-demand healthcare through Teladoc and Talkspace Flexible spending account (FSA) Health savings account (HSA) Supplemental Short &amp; Long Term Disability Insurance&nbsp; Supplemental Life Insurance Paid Parental Leave

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