Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. We stand for benchmark-setting customer service, delivery options and returns policies while connecting Australia and New Zealand fashion, and sports, beauty, home and lifestyle lovers through digital experiences.

Our purpose is liberation. For our people, this means being supported to express the best version of themselves. From our ways of working and collaboration to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! We are forward thinking, energetic and collectively move to create a positive impact.

There are over 1000 ICONITES across our Hubs in Sydney CBD, Alexandria and South West Sydney (which hosts our HUGE Fulfilment Centre!). We are growing fast.... and always looking for great talent to join us!

the-iconic

THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and delivers the future of fashion through curating a customer centric platform of choice. The Category Buying team work together with the Planning team to drive sales, maximise profit, manage intake and ensure that of the moment and forward-thinking ranges engage THE ICONIC customer. Working closely with the Finance team to deliver THE ICONIC and GFG objectives and Operations teams to ensure inventory forecasts are accurate. As the Assistant Category Buyer you will report to the Category Buyer. You will support the department strategy, vision and budget planning. You will be responsible for assisting the purchasing and procurement of goods required by the company. You will support the Category Buyer to achieve the sales growth within your category in alignment with THE ICONIC’s commercial strategy. We are currently looking for an Assistant Category Buyer for the Women's sports team. About the role: You understand and drive company wide strategies and OKR’s. You will assist in the procurement of your category. Working with your Category Buyer and Senior Category Buyer you will monitor the inventory levels to maintain adequate stock levels. You evaluate vendor performance and assist in the selection and deactivation and/or exit process. You are able to negotiate favourable terms and conditions for contracts for both commission based (Platform) and OTB based (Wholesale) vendors. Identifying vendor supply chain challenges through regular quality assurance reviews. Collaborating across departments to ensure timely deliveries. You will resolve any issues or discrepancies with orders, invoices or deliveries. You will ensure compliance with company policies and procedures and industry regulations. Managing the vendor admin to ensure accuracy. Using clear customer focus you identify opportunities for improvements for the customer onsite experience. You are able to analyse data, interpret trends and propose informed decisions based on data. You have analytical skills enabling you to identify cost savings opportunities. Building and maintaining strong relationships with suppliers, you are able to work collaboratively with vendors to achieve mutual goals and foster partnerships. You develop relationships with internal key stakeholders such as Marketing, Vendor Management, Operations and Finance. A clear and effective communicator in a concise manner. Adaptability to changes in the market and industry, being open to learning new skills and approaches. You will undertake any other duties as reasonably required by management. What it takes Minimum of 2 years of experience as an Assistant Buyer working in high volume business Excellent communication and negotiation skills. Strong analytical and problem solving abilities. Ability to time management work in a fast-paced environment and prioritise tasks effectively. Proficient in Jira, Excel, BI, BC and knowledge of API integrations and platform software preferred. Knowledge of industry regulations and compliance requirements. Staying up to date on what is happening in the organisation, completing training on time (where required) to learn and improve competencies Life at THE ICONIC From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning&nbsp; collective. Get your knowledge fix with our learning days, hackathons and access to LinkedIn Learning. Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales Wellbeing. Access to our discounted gym memberships and wellbeing programs People&nbsp; first. Access to our Employee Assistance Program for you and your family Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly:&nbsp;talent.acquisition@theiconic.com.au &nbsp;

Assistant Category Buyer - Sport

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.&nbsp; We’re looking for an Organisational Development Specialist to join our OD team on a 12-month max term contract. Reporting to the Head of OD &amp; Talent, this role is hands-on and highly collaborative supporting the planning, coordination, and delivery of key OD initiatives across engagement, culture, leadership development, performance, talent, and learning. If you love bringing structure to complexity, partnering with stakeholders, and turning insights into action, you’ll feel right at home. About the role Strategic planning support: Partner with the OD team and senior leaders to support strategic planning through research, data gathering, and preparation of materials; help implement initiatives aligned to long-term business growth. Stakeholder engagement: Coordinate meetings, communications, and follow-ups with internal stakeholders and external vendors to maximize value from OD systems and resources. Employee engagement &amp; culture: Support the administration and analysis of engagement surveys and listening tools (e.g., onboarding, exit, and performance surveys) and help deliver communications and recognition programs that strengthen culture. Leadership development: Organize and coordinate logistics for People Leaders Forum sessions and leadership development activities; support content and communications for leadership initiatives. Performance: Support the design, rollout, and administration of the performance review process and related performance framework initiatives; collect feedback and data to continuously improve. Talent management &amp; succession: Assist with coordination and administration of the talent management framework and support preparation for succession planning discussions. Learning &amp; development (L&amp;D): Support delivery and tracking of the Mandatory Learning Program; assist with designing and rolling out learning resources (soft and technical skills); help drive rollout and engagement of the Learning Management System (LMS). Data analysis &amp; reporting: Collect, analyze, and report on OD initiative data; support preparation of senior leadership reporting on engagement, compliance, and development. Team contribution: Work collaboratively across OD, P&amp;C Managers, and broader stakeholders, contributing to a positive team culture and continuous process improvement. What Success Looks like… Proven experience in Organisational Development or Learning &amp; Development, ideally in a fast paced environment Experience in managing learning management systems, ideally Workday Strong communication skills, with the ability to adapt style and messaging to different audiences Strong project coordination skills, with the ability to manage multiple priorities, timelines, and stakeholders Highly organized and detail-oriented, with a high level of professionalism and follow-through Collaborative relationship builder who enjoys partnering across a business Adaptable and comfortable with change, shifting deadlines, and evolving priorities Facilitation capability: Ability to facilitate workshops, focus groups, and training (in-person and virtual) Life at THE ICONIC Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning&nbsp; collective. Get your knowledge fix with our learning days &amp; hackathons Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales Wellbeing. Access to our discounted gym memberships and wellbeing programs People first. Access to our Employee Assistance Program for you and your family Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all. Additional Information We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.co

Organisational Development Specialist

Process Excellence Manager About THE ICONIC.. Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience through our own technology innovations. We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands. &nbsp;Operations at THE ICONIC.. THE ICONIC Operations team is the heart of our business, busy connecting our products to our customers in the most efficient way. They are spread across our large Fulfilment Centre, HQ and Production Hub. Their expertise covers Inventory, Inbound, Outbound, Delivery Experience, Fulfilment Strategy, Project Management, FC Analytics, Marketplace Operations and Vendor Management.&nbsp; What’s involved.. As our Process Excellence Manager, you will drive end-to-end continuous improvement across Operations and broader business processes. You’ll lead the delivery of a sustainable Lean Six Sigma programme, own the training and development framework for operational teams, and partner cross-functionally to improve safety, quality, efficiency, and performance. &nbsp;Key responsibilities.. Continuous improvement (end-to-end): Identify optimisation opportunities, design solutions, and implement improvements that enhance efficiency and effectiveness across operations and business processes. Lean Six Sigma programme: Build and embed a culture of continuous improvement by delivering a successful Lean Six Sigma roadmap and applying Six Sigma methodologies to improve process quality. Training &amp; capability building: Own and maintain the training and development programme across teams, including: Competency framework and onboarding Process confirmation / coaching Ongoing training governance and effectiveness tracking Standard work &amp; documentation: Set and maintain standard work, including: SOPs / Work Instructions / OPLs Version control and governance Audit cadence and process confirmation routines Process mapping and documentation standards Change management: Lead change management strategies that support business growth and ensure adoption of new ways of working. Strategic project delivery: Drive the development and execution of strategic operational projects, ensuring on-time delivery and alignment to business goals. Cross-functional collaboration: Work closely with Workforce Planning, Operations Analysts, Commercial, IT, Customer Service, and Tech to ensure improvements are aligned and embedded. Safety &amp; compliance: Promote a “safety first” mindset and ensure compliance with all safety guidelines. Performance &amp; ways of working: Support delivery of key fulfilment metrics and operational ways of working, partnering strongly with Operations and Finance. About You.. Proven experience in process excellence / continuous improvement within an operational environment (e.g., fulfilment, logistics, contact centre operations, shared services, or similar). Lean Six Sigma capability with hands-on application of CI tools and structured problem-solving (certification Black Belt preferred). Training programme ownership experience (competency frameworks, onboarding, process confirmation, training governance). Change management experience driving adoption of new processes and behaviours in fast-moving environments. Strong project delivery track record—able to scope, plan, manage stakeholders, and deliver to timelines. Data-driven approach with strong analytical skills and the ability to translate insights into practical actions. Excellent stakeholder management across operational and corporate teams; confident influencing at multiple levels. Communication &amp; collaboration strength, with the ability to build a “can-do” and trusting team culture. Why you'll love THE ICONIC.. From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning&nbsp; collective. Get your knowledge fix with our learning days Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales People &amp; Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.&nbsp; Wellbeing. Access to our discounted gym memberships and wellbeing programs People&nbsp; first. Access our Employee Assistance Program for you and your family.&nbsp; Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change. At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all Additional Information.. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

Process Excellence Manager

&nbsp; Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce &amp; lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.&nbsp; THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and delivers the future of fashion through curating a customer centric platform of choice. The Category Buying team work together with the Planning team to drive sales, maximise profit, manage intake and ensure that of the moment and forward-thinking ranges engage THE ICONIC customer. As the Category Buyer you will report to the Senior Category Buyer. You will support the department strategy, vision and budget planning. You will be responsible for assisting the purchasing and procurement of goods required by the business. You will support the department to achieve the sales growth within your category in alignment with THE ICONIC’s commercial strategy. We’re on the hunt for an experienced and passionate Established Category Buyer - women's - 12 Month Max Term Contract&nbsp;to join our dynamic commercial team! In this exciting role, you’ll play a pivotal part in shaping the women's accessories category at THE ICONIC, curating a selection that reflects the latest trends and meets the evolving needs of our customers. If you’re driven by data, thrive on creativity, and have a flair for negotiation, this is your chance to make a lasting impact in one of the most innovative e-commerce environments. Join us in shaping our women's category for millions of shoppers to Bring on the future of shopping. About the role: You understand and drive company wide strategies and OKR’s.&nbsp; Conducting market research, you will stay up to date with latest trends and products in the e-commerce industry and make recommendations on product and/or brand selection for THE ICONIC. You will monitor the inventory levels to maintain adequate stock levels. You evaluate vendor performance and assist in the selection and deactivation and/or exit process. You are able to negotiate favourable terms and conditions for contracts for both commission based (Platform) and OTB based (Wholesale) vendors whilst delivering the best customer facing assortment in the market. You will ensure compliance with company policies and procedures and industry regulations. Maintaining accurate records of vendor details including but not limited to; brand plans, SKU lists, department brand profile matrix, tiering profile Using clear customer focus you identify opportunities for improvements for the customer onsite experience. You are able to analyse data, interpret trends and propose informed decisions based on data. You have strong analytical skills enabling you to identify cost savings opportunities and propose effective procurement and platform strategies. Building and maintaining strong relationships with suppliers, you are able to work collaboratively with vendors to achieve mutual goals and foster long-term partnerships. Liaising onboarding for vendors with internal teams and maintaining ongoing support. You work collaboratively with agreed key brands on building assortment. Managing inefficient and unproductive brands to propose informed strategies. You have attention to detail, particularly with contract terms and conditions. You are able to read and understand complex contracts and ensure all terms and conditions are met. You proactively collaborate with marketing to identify both GTM and promotional opportunities for your category to drive sales. You develop and implement strategic road maps according to commercial strategies, brand adjacencies and customer segment demographics. You develop relationships with internal key stakeholders such as Marketing, Vendor Management, Operations and Finance. A clear and effective communicator in a concise manner. You are able to provide guidance and mentoring to junior team members. Adaptability to changes in the market and industry, being open to learning new skills and approaches. You will undertake any other duties as reasonably required by management About you…&nbsp; Ideally you will have previous experience as a Buyer working in high volume business Skilled in Excel reporting (including pivot tables and v-look ups) Strong communication skills with a great eye for detail Excellent time management skills A strong team player who embodies our ICONIC Principles A love for all things women's fashion and accessories Life at THE ICONIC At THE ICONIC, we believe in doing things a little differently. Whether it's the way we work, our unstoppable growth mindset, or our dedication to sustainability—every ICONITE brings their own unique flair, and we have an absolute blast along the way! People are our greatest asset, and our ICONITE experience is all about empowering you to be your best self—while having a ton of fun doing it! &nbsp; &nbsp;

Established Buyer Women's Sports - 12 Month Max Term Contract

Junior People &amp; Culture Advisor (12 Months Max Term) Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.&nbsp;1 About the Role.. We’re looking for an experienced&nbsp;HR Coordinator / P&amp;C Administrator&nbsp;who is ready to take the next step into a&nbsp;Junior People &amp; Culture Advisor&nbsp;role. This is a&nbsp;12-month maximum term contract&nbsp;supporting our&nbsp;Operations client group, with the role initially focused on high-quality administration, process coordination and stakeholder support, alongside a clear and supported pathway into junior ER/advisory work over the contract term.&nbsp; This role is ideal for someone who is proactive and eager to grow. You’ll bring strong administration discipline, confidence managing multiple priorities, and a genuine interest in building your capability in employee relations and advisory support. Working closely with the Senior Advisor and P&amp;C Manager, you’ll gain structured exposure, coaching and hands-on development to help you step into lower-risk advisory work over time.&nbsp; What’s involved.. P&amp;C administration and coordination: Deliver high-quality people administration and end-to-end process coordination, ensuring documentation, follow-up actions and stakeholder communication are completed accurately and on time.&nbsp; Correspondence management: Prepare and manage standard P&amp;C correspondence including flexible work requests, injury-related administration and process letters.&nbsp; Records and reporting: Own cyclical activities such as reporting follow-ups, maintaining accurate employee records and supporting HR systems accuracy. Leader support: Provide support to leaders on policy and process queries, with a focus on consistency, practicality and stakeholder experience.&nbsp; Continuous improvement: Identify opportunities to streamline templates, checklists and ways of working to improve efficiency and experience for stakeholders.&nbsp; Junior advisory exposure: Progressively support lower-risk ER/advisory matters under guidance, including triage, investigations support, meeting notes, case file management and stakeholder follow-through. Cross-functional collaboration: Partner with the broader P&amp;C team and Centres of Excellence to support operational people outcomes and deliver aligned solutions.&nbsp; Project support: Support the P&amp;C Manager and wider team on people initiatives focused on operational effectiveness, culture, development and continuous improvement.&nbsp; What you bring to the role.. Experience: Minimum&nbsp;2 years’ experience&nbsp;in an&nbsp;HR Coordinator / HR Administration&nbsp;role, ideally in a high-volume, process-led environment.&nbsp; Administration discipline: Strong capability in documentation, handling sensitive information appropriately, managing approvals and maintaining accurate records.&nbsp; Organisation and follow-through: Proven ability to prioritise, manage multiple matters at once and drive tasks through to completion.&nbsp; Judgement and curiosity: A sharp, solutions-oriented approach, with the ability to ask the right questions, seek context and apply sound judgement.&nbsp; Growth mindset: A genuine interest in developing into ER/advisory work and building broader P&amp;C capability over time.&nbsp; Proactivity: Comfortable working independently, progressing work without needing to be chased, and taking ownership of outcomes.&nbsp; Continuous improvement mindset: Someone who actively looks for smarter, simpler and more consistent ways of working.&nbsp; Communication: Clear, professional and empathetic written and verbal communication skills.&nbsp; Systems confidence: Confidence using HR systems such as Workday or similar, and working with people data and reporting.&nbsp; Nice to have.. Exposure to ER processes&nbsp;in a support capacity, including investigations administration or case coordination.&nbsp; Experience supporting Operations, fulfilment centre or blue-collar client groups.&nbsp; Relevant qualifications&nbsp;in HR or a related field.&nbsp; What you’ll love about the role.. Supportive team: Work alongside experienced P&amp;C leaders who will help build your capability over the contract term.&nbsp; Meaningful exposure: Gain hands-on experience supporting operational people matters in a fast-paced environment.&nbsp; Impactful work: Help improve processes, stakeholder experience and operational people outcomes. This role will largely be based at THE ICONIC’s&nbsp;Fulfilment Centre in Yennora, Western Sydney. In order to adequately support the client group, the role is&nbsp;office based 4 days per week.&nbsp; Life at THE ICONIC.. Here’s what to expect when you join THE ICONIC:&nbsp; Flexible working: We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning collective: Get your knowledge fix with our learning days and hackathons Parents at THE ICONIC: Access to our parental leave programme and an extra day off for your kids’ first day of school every year Birthday leave: Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style: No matter what your style is, we have got you covered with our amazing staff discount and famous sample sales Wellbeing: Access to our discounted gym memberships and wellbeing programmes People first: Access to our Employee Assistance Programme for you and your family Volunteer days: Work as a Charity Partner with Thread Together for society and environmental change At THE ICONIC, diversity, inclusion and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers and partners, promoting equal opportunities and a better shopping experience for all.&nbsp;1 Additional Information.. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly:

Junior People & Culture Advisor (12 Months Max Term)

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce &amp; lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations. &nbsp; THE ICONIC is seeking a detail-oriented and data-driven eCommerce Analyst to join our Commercial team. The eCommerce Analyst will be responsible for analysing eCommerce data, generating insights, and making data-driven recommendations to maximize our online commercial performance. The ideal candidate has a strong analytical mindset, proficiency in the Google Analytics suite, and a solid understanding of digital marketing and online consumer behaviour. This is an individual contributor role that reports to our Head of eCommerce Trade. &nbsp; What's involved: Understand the commercial strategy, trading levers, and operational context (e.g., campaigns, assortment changes, pricing, onsite changes). Connect commercial activity to onsite/app performance and customer outcomes. Sanity-check data using business understanding (identify when metrics “don’t look right”, flag likely issues, and validate with sources). Identify trends, patterns, and opportunities for optimization across the whole customer journey, including product merchandising, pricing strategies and customer acquisition Turn data into insights by clearly articulating The “why” (drivers and root causes), The “so what” (implications) &amp; The “what next” (recommended actions / next analyses) Own GA4 event management in partnership with Data/Engineering (requirements, governance, and ongoing improvements). Define and maintain event naming/parameter conventions and key behavioural metric definitions (in alignment with central analytics standards). Validate tracking after releases/changes and proactively monitor for breaks or anomalies. Extract and transform raw data into stakeholder-friendly formats for teams not proficient in SQL. Maintaining BAU reporting and dashboards as appropriate Preparing insights to support weekly Trade reporting and monthly business review (MBR) reporting Deep dives to help answer broader strategic questions and cross functional initiatives&nbsp; Proactively surfacing valuable insights and recommendations that will improve customer experience and drive commercial benefit Elevating the understanding across the business of how customer behaviour onsite and in App drives commercial performance&nbsp; Partner with Product and Trade teams to support execution and measurement of A/B tests across website and App to improve key metrics such as conversion rates, click-through rates, and customer engagement Ensure data accuracy and integrity in eCommerce reporting and analytics processes Explore and pilot AI use cases that improve analytics productivity and stakeholder outcomes. Train wider teams on practical AI usage (e.g., insight generation workflows, summarisation, QA support, automation ideas). Identify workflow improvements where AI helps uncover patterns at scale that are not feasible manually, and share learnings with relevant teams. About you: Proven experience as an eCommerce Analyst, Digital Marketing Analyst, or similar role in an eCommerce environment. Strong analytical skills with proficiency in data analysis tools and techniques. Intermediate-to-strong SQL skills (able to select and manipulate big customer datasets to get insights without supervision). Familiarity with Google Analytics, ideally exposure to and understanding of GA4. Solid understanding of digital marketing strategies, SEO principles, and online advertising. Strong communication and presentation skills, with the ability to translate complex data into actionable insights. Detail-oriented with strong organizational and time management skills. Ability to work independently and collaboratively in a fast-paced environment Ability to translate data into digestible insights to support strategic decision making. Strong Excel skills (INDEX/MATCH, VLOOKUP, SUMIF, conditional formatting, charting).&nbsp; Analytical thinker - seek to understand ‘why’&nbsp; Commercial acumen - ability to understand how key metrics impact the business to draw appropriate insights for decision making Life at THE ICONIC From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning Collective. Get your knowledge fix with our learning days &amp; hackathons&nbsp; Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales Wellbeing. Access to our discounted gym memberships and wellbeing programs People&nbsp; first. Access to our Employee Assistance Program for you and your family Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Attraction team directly: talent.attraction@theiconic.com.au &nbsp;

E-Commerce Analyst

Senior Graphic Designer (6 Month Contract) At THE ICONIC we actively identify the best talent globally and consciously recognize both young, emerging talent along with experienced senior level management, creating a unique working experience of both innovative, go-getter start-up energy and expert, seasoned field specialists with professional operations in place.&nbsp; In flexible structures, with passionate colleagues, there is great potential for playing a key and significant role in the business as we turn shopping into a seamless and inspiring experience.&nbsp; So join us in our office to be a part of one great team who dream big, get things done and are stronger together. What’s involved… Reporting into our Graphic and Copy Manager, we are looking for a Senior Graphic Designer with strong motion design capability to create high-performing, on-brand static and dynamic digital assets across onsite, app, CRM/email, social (organic + paid) and partnerships. This role is hands-on end-to-end: from concept through to final delivery—always aligned to our brand guidelines and Creative Pillars. Key responsibilities.. Lead graphic + motion creative delivery Manage the design, production and final delivery of static, motion graphics and video edits from brief to launch. Design &amp; brand execution Ensure all work is filtered through our Creative Pillars: Stand out (get noticed) Juxtaposition (striking combinations) Bold &amp; colourful THE ICONIC style Clear branding &amp; CTA Campaign support &amp; concepting Participate in pitching and concepting campaigns and promotions, bringing motion-first thinking to the table. Partner with stakeholders to clearly communicate creative rationale and execution approach. Delivery, ownership &amp; ways of working Own assigned projects end-to-end: brief → design → feedback → approvals → delivery. Manage multiple projects in parallel, maintaining speed without sacrificing quality. Skills and Experience required.. Strong design fundamentals Excellent visual communication and typography Experience across digital and print (digital-first preferred) Motion expertise Strong motion design skills with proven experience creating high-quality motion graphics Confidence turning static assets into engaging, performance-led storytelling Tools &amp; technical proficiency Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign) Proficiency in After Effects (essential) and video editing tools (e.g., Premiere Pro) Comfortable working in Google Workspace Ways of working Thrives in a fast-paced environment with shifting priorities Detail-focused and calm under pressure Strong communicator—able to explain concepts clearly to internal and external stakeholders Curious, proactive and committed to continuous learning and experimentation Why you'll love THE ICONIC.. From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales People &amp; Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.&nbsp; Wellbeing. Access to our discounted gym memberships and wellbeing programs People&nbsp; first. Access our Employee Assistance Program for you and your family.&nbsp; Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change. At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all Additional Information We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

Senior Graphic Designer (6 Month Contract)

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Wholesale, Platform and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to&nbsp; our customers through the power of fashion, sports, home and beauty.&nbsp;&nbsp;&nbsp; We are a diverse and dynamic community of over 1,000 people working towards a common goal. This diversity is at the heart of everything we do and gives real meaning to our purpose “To bring on the future of shopping”. This diversity is at the heart of everything we do and gives real meaning in creating a positive impact in the world, from our ethical sourcing and sustainability strategies to our community engagement and diversity. Our Planners analyse and forecast financial and product trends, review the performance of our products, and make sure that sufficient stock is available. They also work with brands and suppliers to negotiate price structures, delivery dates, specific merchandise requirements and contracts so that we continue to meet our goals. They are key in rolling out company-wide projects and have a keen eye for process improvement and streamlining – they are dedicated to efficiency and love the numbers.&nbsp; We are currently looking for a Senior Planner to join our Women's wear team on a 10 Month Max Term Contract. About the Role Communicates confidently with senior management, respectfully challenging when required Uses their influence and knowledge to drive department growth Effectively manages prioritization of own and direct team’s workload during peak planning periods Strives for continuous improvement in own department, whether it be processes, systems or tools Is comfortable in all situations, taking challenges in their stride Drives the department strategy and contributes to the wider segment strategy Develops a mid to long term strategic view to drive growth and profit for the department Manages all aspects the new season strategy, ensuring a comprehensive strategy pack backed by a solid financial plan is delivered and implemented Suggests actions to take based on potential future concerns, either based on economic or social trends Anticipates Planning Managers needs and prepares documentation, analysis or responses ahead of time Works closely with the Planning Manager and Buyers to maximize profit for the season Monitors all facets of the department, implements plans for any underperforming categories and brands and identifies ways to potentialize opportunities Proposes marketing campaigns to the planning manager ensuring promotional activity delivers the best possible outcome, retaining margin Key Skills Collaborates cross departmentally, establishing strong relationships with other Category Management departments. Uses these relationships to strengthen department’s position Works cross-functionally, establishing strong relationships with key departments.&nbsp; Uses these relationships to strengthen department’s position Challenges, develops and inspires their direct reports. Keeps calm in the face of challenges and retains a positive demeanour Demonstrates strong communication and management skills, ensures deadlines are met and their direct reports have a clear understanding of what is required of them at all times Embraces and drives positive change across the department Deputises for Planning Manager in their absence Ensures training and development needs for their direct reports are met Embodies THE ICONIC values and refers to the values when setting goals and KPIs for their direct reports. Life at THE ICONIC From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning&nbsp; collective. Get your knowledge fix with our learning days &amp; hackathons. Parents at THE ICONIC.&nbsp;Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave.&nbsp;Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style.&nbsp;No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales Wellbeing.&nbsp;Access to our wellbeing programs People&nbsp; first.&nbsp;Access to our Employee Assistance Program for you and your family Volunteer days.&nbsp;Work as a Charity Partner with Thread Together for society and environmental change. Refer a friend.&nbsp;Enjoy a referral reward for successfully referring someone to THE ICONIC! We are committed to making it easy for everyone to apply. If you require accessibility support or any adjustments during the recruitment process, please send an email to talent.attraction@theiconic.com.au If you’re ready to take on a new role we’d love to hear from you! Apply now and be part of the exciting journey at THE ICONIC &nbsp; &nbsp;

Senior Planner - 10 Month Max Term Contract

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We Dream Big through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.&nbsp; About the role This is not a traditional brand role. As Director of Brand &amp; Market Engagement, you will own the full brand ecosystem, from masterbrand strategy and content to PR, sponsorships and partnerships and be directly accountable for how brand investment translates into business performance. You'll lead a high-performance creative and content engine, partner with CRM and Performance teams to drive customer acquisition, frequency and lifetime value, and ensure every channel works as a connected growth system. Reporting to the CMO, this is a senior leadership role for someone who is equally fluent in brand storytelling and commercial outcomes. Own the brand strategy end-to-end and lead the masterbrand platform, social and content engine, PR and earned media, sponsorships, ambassador strategy and the internal creative team. Turn brand into commercial growth - connect brand investment to customer acquisition, purchase frequency and CLV through a clear ROI mindset Build a high-performance content and creative engine, evolve the internal team to deliver faster, smarter, AI-enabled production with performance informed creativity Partner across CRM and Performance and operate as a true growth partner to lifecycle, retention and performance media teams Own sponsorships as growth channels, transform partnerships from awareness plays into acquisition and commercial drivers Drive consumer PR and cultural relevance, elevate earned media into a growth lever that drives conversation, consideration and new customer acquisition Lead with commercial discipline and own brand investment with a clear path from spend to outcomes; work closely with the CFO and leadership to prioritise high-impact initiatives What Success Looks like… Proven track record in brand leadership with demonstrated commercial accountability: you know how brand drives revenue, not just awareness Systems thinker who can connect brand, CRM, performance and partnerships into one engine Equal parts creative and analytical: you balance instinct with data and love both Experienced operator who builds teams, processes and outputs that scale Strong stakeholder leadership confident holding your own with CFO, CEO, CCO and performance teams Cultural intelligence: you know how to make a brand part of culture, not just campaigns Experience leading content and creative teams through AI-enabled&nbsp; You've owned a brand P&amp;L or brand investment budget with direct accountability to revenue or CLV outcomes You've built or scaled sponsorship and partnership programs as genuine acquisition channels You've led earned media strategies that drove measurable brand demand signals (share of search, organic traffic uplift, new customer acquisition) Life at THE ICONIC Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning&nbsp; collective. Get your knowledge fix with our learning days &amp; hackathons Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales Wellbeing. Access to our discounted gym memberships and wellbeing programs People first. Access to our Employee Assistance Program for you and your family At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all. Additional Information We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Attraction team directly: talent.attraction@theiconic.com.au.

Director of Brand and Market Engagement

Finance Business Partner - Customer &amp; Commercial (12 Month Contract) Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce &amp; lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations. &nbsp; Our Finance team partners across THE ICONIC to turn complex data into clear commercial insights, supporting innovation, tech product launches and strategic decision-making.&nbsp; About You.. We’re looking for a commercially minded Finance Business Partner to join our Commercial Finance team and partner closely with senior leaders across our Customer &amp; Commercial functions. This role is ideal for someone who enjoys turning numbers into meaningful business insights, influencing decision-making, and supporting teams to drive revenue, manage costs and improve profitability. What you’ll do.. Business partner with senior leaders across Customer &amp; Commercial, providing financial support, challenge and insights. Support annual budget and mid-term planning processes. Lead the month-end and monthly reporting cycle for Customer &amp; Commercial. Analyse current and forecasted trade in partnership with Company Planning, with a focus on improving forecast accuracy. Provide value-add insights across customer, category, promotional and marketing activity performance. Oversee financial reviews and commercials for large platform deals. Lead costing reviews for overheads and ensure contracted spend is regularly reviewed and challenged. Identify risks and opportunities against budget and forecast. Work with Customer Insights to validate customer builds and performance assumptions. Oversee people costs across the Customer &amp; Commercial areas. Play a central role in monthly Customer &amp; Commercial Reviews / MBRs. Create, improve and automate reports and financial models. Work closely with Commercial Analysts, Planning and Insights teams to deliver high-quality reporting and analysis. About you… &nbsp; Strong finance business partnering experience with the ability to work with Senior Executives Professional qualifications such as CA or CPA are highly regarded. Financial Reporting, Budgeting, Forecasting and Business Case Development &amp; Evaluation Solid technical accounting and reporting capability Experience with Tableau or similar analytics/reporting tools. The ability to translate numbers into a clear business story. Experience supporting budgeting, forecasting and monthly reporting cycles. A proactive mindset, with the ability to identify risks, opportunities and performance drivers. Why you'll love THE ICONIC.. From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC: Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning&nbsp; collective. Get your knowledge fix with our learning days and hackathons Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year&nbsp; Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales People &amp; Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.&nbsp; People&nbsp; first. Access our Employee Assistance Program for you and your family.&nbsp; Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change. Additional Information At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy

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