Tapcart turns Shopify sites into beautiful mobile apps. We work with the biggest brands like Fashion Nova, Chubbies, Fanjoy, and 3,000+ others.

With just a few clicks, you can build a custom app with different product grids with search functionality. Send push notifications to your customers with your own set of triggers and messages.

Platform Development Expert

Full Stack Developer for Mobile Commerce Solutions

E-commerce Account Manager

Senior Software Developer - Mobile Commerce

Cloud Software Architect

Tapcart is the leading mobile app platform for the world’s fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel.Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships — with mobile apps launched in hours, not months.THE ROLEAs a Senior Full-Stack Software Engineer at Tapcart, you’ll work in a small, highly collaborative cross-functional team to build and enhance our mobile commerce platform. You’ll have end-to-end ownership, from ideation to deployment, with a direct impact on our customers. We value rapid iteration, empowering and expecting engineers to ship code daily in a fast-paced, data-driven, and agile environment. You’ll drive innovation while ensuring accountability and transparency, with regular progress updates keeping the team aligned.The ideal candidate is passionate about code quality and following best practices while always searching for new, better ways to get things done. Presented with a problem space, this person can autonomously translate business and functional requirements into live production-ready solutions and drive projects to completion. They are obsessed with customer value, understanding that completion means not just finishing code but personally validating solutions and delivering tangible value to customers. This person will help shape the next generation of products at Tapcart - building marketing tools, developer tools, generative AI tools, and more.HOW YOU WILL MAKE AN IMPACT<ul style="min-height:1.5em"><li>Build and deploy full-stack solutions with a focus on pixel-perfect user interfaces delivered to over 100M shoppers, owning projects end-to-end.</li><li>Architect and review the design for cutting-edge mobile and web services using the latest tools, with a strong emphasis on cross-platform development, in close collaboration with other cross-functional team members.</li><li>Optimize cloud infrastructure for cost and performance, specifically considering the demands of mobile application delivery.</li><li>Protect customer and shopper data with enterprise-grade security best practices and global regulatory compliance, with a deep understanding of mobile security considerations.</li></ul>WHAT SKILLS YOU’LL NEED<ul style="min-height:1.5em"><li>5+ years of experience in software engineering, with significant experience in React, React Native, Next.js, and full-stack development in a JavaScript/TypeScript stack.</li><li>Strong web development fundamentals – HTML, CSS, Accessibility – with a track record of building beautiful UI for production applications</li><li>Demonstrated ability to architect complex full-stack solutions and obtain buy-in from stakeholders.</li><li>Extensive experience defining API schemas for mobile and web applications and managing change over time.</li><li>Strong experience in system architecture design, application development (both mobile and web), and DevOps practices tailored for mobile and web deployments.</li><li>Expertise with cloud platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS), including services relevant to mobile application deployment and management.</li><li>Strong proficiency in mobile development best practices, including performance optimization, offline data management, and platform-specific considerations.</li></ul>BONUS IF YOU HAVE:<ul style="min-height:1.5em"><li>Experience with Shopify Storefront/Admin API frameworks.</li></ul>SALARY RANGE: $175,000 - $185,000 annually This position is not eligible for visa transfer or sponsorship.This position is remote eligible in the following states: AL, AZ, CA, CO, FL, GA, IL, MA, ME, MI, NV, NJ, NY, NC, OH, OR, PA, TN, TX, UT, VA, WA TAPCART PERKS AND BENEFITS:<ul style="min-height:1.5em"><li>💰 Financial Wellness<ul style="min-height:1.5em"><li>401(k) plan and equity grants for all full-time employees — because we grow together</li><li>Competitive compensation with room to grow</li></ul></li><li>🏥 Health &amp; Wellbeing<ul style="min-height:1.5em"><li>Affordable, high-quality medical, dental, and vision coverage</li><li>Mental health support via Headspace and Talkspace, ensuring your whole self is supported</li></ul></li><li>🛋 Flexibility &amp; Time Off<ul style="min-height:1.5em"><li>Flexible PTO policy — take the time you need to rest and recharge</li><li>11 paid company holidays</li><li>Work remotely</li></ul></li><li>🛒 Work-Life Balance with a Tapcart Twist<ul style="min-height:1.5em"><li>One-time home office setup stipend to get you started</li><li>Recurring merchant shopping stipend so you can experience the magic of Tapcart like our customers do</li></ul></li></ul>WHY JOIN TAPCART?We’re a Santa Monica-based tech company with the energy of a startup and the momentum of a market leader 🏖. At Tapcart, we believe building great products starts with building an environment where passionate people can thrive.Since our $50M Series B in 2021, we’ve continued scaling our platform and our community of merchants. Backed by world-class investors and trusted by leading eCommerce brands, we’re on a mission to redefine mobile shopping — and we’re just getting started.<ul style="min-height:1.5em"><li>Check out what <a target="_blank" rel="noopener noreferrer nofollow" href="https://apps.shopify.com/shopify-mobile-apps/reviews?rating=5&amp;sort_by=recent">our customers are saying</a>. </li><li>Learn more about who we are and what we offer on our<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers"> Careers page</a>.</li></ul> Recruitment Disclaimer: Please be aware that Tapcart, Inc. (“Tapcart”) and our official professional recruiting agencies and platforms do not:<ul style="min-height:1.5em"><li>Send job offers from free services like Gmail, Yahoo, Hotmail, Whatsapp, etc.</li><li>Request money, fees, or payment of any kind from prospective candidates to apply to Tapcart, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).</li><li>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Tapcart.</li></ul>You may see all job vacancies on our official Tapcart channels:<ul style="min-height:1.5em"><li>Official Tapcart website, Careers page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">https://www.tapcart.com/careers</a></li><li>Official LinkedIn Jobs page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/tapcart/jobs/">https://www.linkedin.com/company/tapcart/jobs/</a></li></ul>

Senior Software Engineer, React Full Stack

Tapcart is the leading mobile app platform for the world’s fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel.Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships — with mobile apps launched in hours, not months. We are looking for a talented and dedicated Senior React Developer for App Studio Solutions to join our dynamic team. If you are passionate about e-commerce and front-end web development, and have extensive experience with technologies like React.js, Next.js, TypeScript, HTML, JavaScript, CSS, REST APIs, GraphQL, and Shopify APIs, you may be a good fit!APP STUDIO Tapcart’s App Studio is the ultimate mobile commerce platform that makes custom app design simple. This feature empowers brands to control every detail and syncs in real-time with your Shopify backend to revolutionize the eCommerce experience. From start to finish, brands can design with drag-and-drop simplicity or dive deep with custom code, manage integrations, and analyze app performance. Also, App Studio allows brands to seamlessly manage marketing campaigns to keep your app fresh, all within your Shopify admin. THE ROLEAs a Tapcart Senior React Developer for App Studio Solutions, you will collaborate with our client success and engineering teams to develop Custom Blocks efficiently and accurately. You will play a crucial role in building Custom Blocks and React web apps for existing and prospective clients, ensuring a seamless user journey and enhancing the overall mobile app experience.Technical Support &amp; Troubleshooting<ul style="min-height:1.5em"><li>Assist clients in building and customizing apps using Tapcart App Studio.</li><li>Troubleshoot issues with Custom Blocks and provide timely, effective support.</li><li>Use platform knowledge to resolve issues and ensure smooth development. </li></ul>Client Collaboration &amp; Custom Block Guidance<ul style="min-height:1.5em"><li>Understand client needs and offer expert advice on Custom Block customization.</li><li>Align app designs with Tapcart's capabilities and client goals. </li></ul>Custom Block Development<ul style="min-height:1.5em"><li>Build and customize Custom Blocks and React.js apps to meet specific needs.</li><li>Enhance app functionality and user experience.</li><li>Mentor engineers on clean coding practices for merchant apps. </li></ul>Team Collaboration &amp; Platform Improvement<ul style="min-height:1.5em"><li>Work closely with Tapcart’s engineering team to deliver Custom Blocks.</li><li>Report bugs and contribute to platform enhancements. </li></ul>Staying Current &amp; Providing Expert Support<ul style="min-height:1.5em"><li>Keep up with trends in mobile app development and React.js.</li><li>Leverage ongoing learning to deliver cutting-edge support to clients. </li></ul>Merchant &amp; Partner Engagement<ul style="min-height:1.5em"><li>Build strong relationships with merchants and partners.</li><li>Promote collaboration and continuous improvement of Tapcart tools.</li></ul>WHAT SKILLS WILL YOU NEED<ul style="min-height:1.5em"><li>Frontend/ UI Development Experience: 5+ years of hands-on experience in UI or frontend development, with strong proficiency in React, React Native, HTML5, CSS3, and JavaScript, in eCommerce or SaaS</li><li>JavaScript &amp; Frameworks: Proficient in client-side scripting and experience with JavaScript libraries such as jQuery, as well as modern frameworks like Vue.js and React.</li><li>Shopify Development: Hands-on experience with Shopify platform development, including building headless Shopify websites, Shopify API, and ability to create and manage webhooks, address deprecations, and maintain API calls. Familiarity Shopify Flow and ability to create efficient, scalable logic for automation</li><li>Client Collaboration: Skilled at working directly with clients to understand project goals, translate briefs into actionable tasks, present work, and incorporate feedback into final deliverables.</li><li>Agile &amp; Sprint Execution: Proven ability to take ownership of sprint tasks and effectively contribute to team velocity. Comfortable using GitHub, Figma, and Asana in a collaborative development environment.</li><li>Debugging &amp; Problem Solving: Strong troubleshooting skills, particularly with the DOM and browser behavior.</li><li>Basic Image Editing: Capable of making basic edits to images such as cropping, resizing, and format adjustments.</li><li>Database Knowledge: Understanding of databases such as MySQL.</li></ul>BONUS IF YOU HAVE<ul style="min-height:1.5em"><li>Experience in building developer tools or SDKs</li><li>Prior work with merchant/partner ecosystems</li><li>GraphQL: Experience working with GraphQL in either client-side or server-side applications and Shopify Storefront/Admin APIs</li><li>Professional Services Experience: Background in agencies or consulting firms, with exposure to managing complex web projects.</li><li>Design Tools: Familiar with design tools like Figma.SALARY RANGE: $140,000-$160,000 This position is not eligible for visa transfer or sponsorship.This position is remote eligible in the following states: AL, AZ, CA, CO, FL, GA, IL, MA, ME, MI, NV, NJ, NY, NC, OH, OR, PA, TN, TX, UT, VA, WA </li></ul>TAPCART PERKS AND BENEFITS<ul style="min-height:1.5em"><li>💰 Financial Wellness<ul style="min-height:1.5em"><li>401(k) plan and equity grants for all full-time employees — because we grow together</li><li>Competitive compensation with room to grow</li></ul></li><li>🏥 Health &amp; Wellbeing<ul style="min-height:1.5em"><li>Affordable, high-quality medical, dental, and vision coverage</li><li>Mental health support via Headspace and Talkspace, ensuring your whole self is supported</li></ul></li><li>🛋 Flexibility &amp; Time Off<ul style="min-height:1.5em"><li>Flexible PTO policy — take the time you need to rest and recharge</li><li>11 paid company holidays</li><li>Work remotely</li></ul></li><li>🛒 Work-Life Balance with a Tapcart Twist<ul style="min-height:1.5em"><li>One-time home office setup stipend to get you started</li><li>Recurring merchant shopping stipend so you can experience the magic of Tapcart like our customers do</li></ul></li></ul>WHY JOIN TAPCART?We’re a Santa Monica-based tech company with the energy of a startup and the momentum of a market leader 🏖. At Tapcart, we believe building great products starts with building an environment where passionate people can thrive.Since our $50M Series B in 2021, we’ve continued scaling our platform and our community of merchants. Backed by world-class investors and trusted by leading eCommerce brands, we’re on a mission to redefine mobile shopping — and we’re just getting started.<ul style="min-height:1.5em"><li>Check out what <a target="_blank" rel="noopener noreferrer nofollow" href="https://apps.shopify.com/shopify-mobile-apps/reviews?rating=5&amp;sort_by=recent">our customers are saying</a>.</li></ul>Learn more about who we are and what we offer on our<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">Careers page</a>. Recruitment Disclaimer: Please be aware that Tapcart, Inc. (“Tapcart”) and our official professional recruiting agencies and platforms do not:<ul style="min-height:1.5em"><li>Send job offers from free services like Gmail, Yahoo, Hotmail, Whatsapp, etc.</li><li>Request money, fees, or payment of any kind from prospective candidates to apply to Tapcart, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).</li><li>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Tapcart.</li></ul>You may see all job vacancies on our official Tapcart channels:<ul style="min-height:1.5em"><li>Official Tapcart website, Careers page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">https://www.tapcart.com/careers</a></li><li>Official LinkedIn Jobs page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/tapcart/jobs/">https://www.linkedin.com/company/tapcart/jobs/</a></li></ul>

Senior React Developer, App Studio Solutions

Tapcart is the leading mobile app platform for the world’s fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel.Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships — with mobile apps launched in hours, not months.THE ROLEAs the Head of Revenue Operations, you will be the strategic and operational backbone of the GTM team. In this role, you’ll architect and manage the systems, processes, and strategies that power our revenue engine. You’ll partner closely with senior leaders to improve forecasting accuracy, streamline the quote-to-cash workflow, and deliver actionable insights that accelerate growth.You’ll be a critical player in driving operational excellence and enabling scale across the full revenue lifecycle – from pipeline generation to billing. This is an opportunity to own a high-impact function at a fast growing SaaS company with a category-defining product.HOW YOU WILL MAKE AN IMPACT<ul style="min-height:1.5em"><li>Reporting &amp; Analytics<ul style="min-height:1.5em"><li>Build and maintain reporting infrastructure to support accurate pipeline tracking and revenue forecasting and BI.</li><li>Deliver timely performance, attribution, and forecast reporting to support executive planning, priority-setting and board reporting.</li><li>Transform how we analyze GTM performance by supporting the migration of key reporting data into our BI platform.</li><li>Use data to shape account and territory segmentation, helping teams focus on high-value opportunities and maintain balanced coverage.</li></ul></li><li>GTM Systems &amp; Infrastructure<ul style="min-height:1.5em"><li>Own and optimize the systems infrastructure for forecasting, pipeline management, contract execution, and billing operations.</li><li>Work cross-functionally to select, implement, and manage systems that enhance team productivity, data quality, and revenue operations at scale.</li><li>Implement scalable workflows for pipeline hygiene, opportunity attribution, contract execution, and subscription management.</li></ul></li><li>Process Optimization &amp; Sales Enablement<ul style="min-height:1.5em"><li>Streamline sales workflows to improve lead management and pipeline accuracy, partnering with sales leaders to remove friction and boost deal velocity.</li><li>Champion user training, adoption, and consistent processes across GTM teams.</li></ul></li><li>Deal Desk &amp; Commercial Operations<ul style="min-height:1.5em"><li>Oversee legal and pricing approvals, working closely with Sales, CS, Legal, and Finance.</li><li>Support contract creation and delivery processes for new business, renewals, and expansions.</li></ul></li></ul>WHAT SKILLS YOU’LL NEED<ul style="min-height:1.5em"><li>5+ years of experience in Revenue Operations, with 2+ years in a leadership role at a high-growth B2B SaaS company, preferably in ecommerce or martech.</li><li>Strong ability to turn complex data into clear, actionable insights through both quantitative and qualitative analysis.</li><li>SQL/BigQuery, common data reporting tools, Salesforce Admin, API workflows</li><li>Understanding of SaaS revenue models, pricing structures, and B2B sales processes.</li><li>Proven track record of improving forecast accuracy, operational efficiency, and cross-functional collaboration.</li><li>Analytical and systems thinker with excellent communication and project management skills.</li></ul>BONUS IF YOU HAVE:<ul style="min-height:1.5em"><li>Experience supporting Partner Sales or multi-region GTM strategies.</li><li>Familiarity with Shopify ecosystem and usage-based billing models.</li><li>Exposure to legal review processes, especially in contract modification or redline review.</li></ul>SALARY RANGE: $180,000-$225,000 Annual OTE This position is not eligible for visa transfer or sponsorship.This position is remote eligible in the following states: AL, AZ, CA, CO, FL, GA, IL, MA, ME, MI, NV, NJ, NY, NC, OH, OR, PA, TN, TX, UT, VA, WA TAPCART PERKS AND BENEFITS:<ul style="min-height:1.5em"><li>💰 Financial Wellness<ul style="min-height:1.5em"><li>401(k) plan and equity grants for all full-time employees — because we grow together</li><li>Competitive compensation with room to grow</li></ul></li><li>🏥 Health &amp; Wellbeing<ul style="min-height:1.5em"><li>Affordable, high-quality medical, dental, and vision coverage</li><li>Mental health support via Headspace and Talkspace, ensuring your whole self is supported</li></ul></li><li>🛋 Flexibility &amp; Time Off<ul style="min-height:1.5em"><li>Flexible PTO policy — take the time you need to rest and recharge</li><li>11 paid company holidays</li><li>Work remotely</li></ul></li><li>🛒 Work-Life Balance with a Tapcart Twist<ul style="min-height:1.5em"><li>One-time home office setup stipend to get you started</li><li>Recurring merchant shopping stipend so you can experience the magic of Tapcart like our customers do</li></ul></li><li></li></ul>WHY JOIN TAPCART?We’re a Santa Monica-based tech company with the energy of a startup and the momentum of a market leader 🏖. At Tapcart, we believe building great products starts with building an environment where passionate people can thrive.Since our $50M Series B in 2021, we’ve continued scaling our platform and our community of merchants. Backed by world-class investors and trusted by leading eCommerce brands, we’re on a mission to redefine mobile shopping — and we’re just getting started.<ul style="min-height:1.5em"><li>Check out what <a target="_blank" rel="noopener noreferrer nofollow" href="https://apps.shopify.com/shopify-mobile-apps/reviews?rating=5&amp;sort_by=recent">our customers are saying</a>.</li><li>Learn more about who we are and what we offer on our<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers"> Careers page</a>.</li></ul> Recruitment Disclaimer: Please be aware that Tapcart, Inc. (“Tapcart”) and our official professional recruiting agencies and platforms do not:<ul style="min-height:1.5em"><li>Send job offers from free services like Gmail, Yahoo, Hotmail, Whatsapp, etc.</li><li>Request money, fees, or payment of any kind from prospective candidates to apply to Tapcart, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).</li><li>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Tapcart.</li></ul>You may see all job vacancies on our official Tapcart channels:<ul style="min-height:1.5em"><li>Official Tapcart website, Careers page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">https://www.tapcart.com/careers</a></li><li>Official LinkedIn Jobs page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/tapcart/jobs/">https://www.linkedin.com/company/tapcart/jobs/</a></li></ul>

Head of Revenue Operations

Tapcart is the leading mobile app platform for the world’s fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel.Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships — with mobile apps launched in hours, not months.THE ROLEAs a Senior Backend Engineer at Tapcart, you'll join the team that is spearheading our company's personalization efforts and owning our existing analytics and segmentation products. You will design, build, and scale the infrastructure that powers these initiatives. This role requires an expert distributed systems backend engineer with a strong emphasis on different database and data processing architectures.You’ll have end-to-end ownership, from ideation to deployment, with a direct impact on our customers. We value rapid iteration, empowering and expecting engineers to ship code daily in a fast-paced, data-driven, and agile environment. You’ll drive innovation while ensuring accountability and transparency, with regular progress updates keeping the team aligned.The ideal candidate is passionate about code quality and following best practices while always searching for new, better ways to get things done. Presented with a problem space, this person can autonomously translate business and functional requirements into live production-ready solutions and drive projects to completion. They are obsessed with customer value, understanding that completion means not just finishing code but personally validating solutions and delivering tangible value to customers. This person will help shape the next generation of products at Tapcart - building marketing tools and personalized in app experiences using generative AI. HOW YOU WILL MAKE AN IMPACT<ul style="min-height:1.5em"><li>Design and Build Data Infrastructure: Architect, build, and maintain data infrastructure systems used by our analytics, segmentation, and personalization products.</li><li>Power AI/ML Systems: Build, optimize, and maintain critical data infrastructure systems that power personalization products. Partner with our product and customer teams to translate merchant requirements into robust, production-ready systems.</li><li>Scale Microservices: Build and deploy new microservices in a cloud environment, ensuring our data platform can scale while remaining reliable and efficient.</li><li>Optimize and Secure: Optimize our cloud infrastructure for cost and performance while protecting customer and shopper data with enterprise-grade security best practices and global regulatory compliance.</li><li>Drive Architectural Decisions: Architect and review the design for cutting-edge services in close collaboration with our cloud technology partners, defining API schemas and managing change over time.</li></ul>WHAT SKILLS YOU’LL NEED<ul style="min-height:1.5em"><li>5+ years of experience in software engineering.</li><li>Strong expertise in distributed systems and large-scale infrastructure.</li><li>Expertise with technologies such as Node.js, Typescript, Docker, and Kubernetes.</li><li>Proven experience with cloud providers like Google Cloud Platform (GCP).</li><li>Experience with Infrastructure as Code and CICD tools.</li><li>Strong experience working with different database architectures (Mongo, Postgres, BigQuery, Bigtable)</li><li>Experience with data processing frameworks and tools like Apache Beam and dbt</li><li>Experience in system architecture design, application development, and networking configuration in a cloud environment.</li><li>Excellent software engineering fundamentals and organizational skills.</li></ul>BONUS IF YOU HAVE:<ul style="min-height:1.5em"><li>Experience with Gen AI frameworks</li><li>Experience with front-end technologies such as React, React Native, or <a target="_blank" rel="noopener noreferrer nofollow" href="http://next.js">Next.js</a> and/or mobile development.</li></ul>SALARY RANGE: $175,000- $200,000This position is not eligible for visa transfer or sponsorship.This position is remote eligible in the following states: AL, AZ, CA, CO, FL, GA, IL, MA, ME, MI, NV, NJ, NY, NC, OH, OR, PA, TN, TX, UT, VA, WA TAPCART PERKS AND BENEFITS:<ul style="min-height:1.5em"><li>💰 Financial Wellness<ul style="min-height:1.5em"><li>401(k) plan and equity grants for all full-time employees — because we grow together</li><li>Competitive compensation with room to grow</li></ul></li><li>🏥 Health &amp; Wellbeing<ul style="min-height:1.5em"><li>Affordable, high-quality medical, dental, and vision coverage</li><li>Mental health support via Headspace and Talkspace, ensuring your whole self is supported</li></ul></li><li>🛋 Flexibility &amp; Time Off<ul style="min-height:1.5em"><li>Flexible PTO policy — take the time you need to rest and recharge</li><li>11 paid company holidays</li><li>Work remotely</li></ul></li><li>🛒 Work-Life Balance with a Tapcart Twist<ul style="min-height:1.5em"><li>One-time home office setup stipend to get you started</li><li>Recurring merchant shopping stipend so you can experience the magic of Tapcart like our customers do</li></ul></li></ul>WHY JOIN TAPCART?We’re a Santa Monica-based tech company with the energy of a startup and the momentum of a market leader 🏖. At Tapcart, we believe building great products starts with building an environment where passionate people can thrive.Since our $50M Series B in 2021, we’ve continued scaling our platform and our community of merchants. Backed by world-class investors and trusted by leading eCommerce brands, we’re on a mission to redefine mobile shopping — and we’re just getting started.<ul style="min-height:1.5em"><li>Check out what <a target="_blank" rel="noopener noreferrer nofollow" href="https://apps.shopify.com/shopify-mobile-apps/reviews?rating=5&amp;sort_by=recent">our customers are saying</a>.</li></ul>Learn more about who we are and what we offer on our<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">Careers page</a>. Recruitment Disclaimer: Please be aware that Tapcart, Inc. (“Tapcart”) and our official professional recruiting agencies and platforms do not:<ul style="min-height:1.5em"><li>Send job offers from free services like Gmail, Yahoo, Hotmail, Whatsapp, etc.</li><li>Request money, fees, or payment of any kind from prospective candidates to apply to Tapcart, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).</li><li>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Tapcart.</li></ul>You may see all job vacancies on our official Tapcart channels:<ul style="min-height:1.5em"><li>Official Tapcart website, Careers page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">https://www.tapcart.com/careers</a></li><li>Official LinkedIn Jobs page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/tapcart/jobs/">https://www.linkedin.com/company/tapcart/jobs/</a></li></ul>

Senior Backend Engineer (Analytics/ AI Personalization)

Tapcart is the leading mobile app platform for the world’s fastest-growing Shopify brands. We help marketers and eCommerce teams strengthen their brands and create differentiated customer experiences through a direct mobile channel.Our platform powers mobile shopping for over 50 million consumers and processes more than $8 billion in revenue annually. Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships — with mobile apps launched in hours, not months.THE ROLEWe’re looking for an IT Help Desk Specialist to support our IT operations. Bring your sharp eye for detail and unmatched follow-through to our team as an IT Help Desk Specialist! You’ll be the go-to expert for remote hardware and software troubleshooting, keeping our team running smoothly no matter where they are. With your MacOS know-how—covering patching, updates, data encryption, and backup tools—you’ll tackle challenges head-on and keep systems secure and efficient. Your tech skills are matched only by your exceptional customer service, always going above and beyond to deliver an outstanding experience.HOW YOU WILL MAKE AN IMPACT<ul style="min-height:1.5em"><li>Oversee the day-to-day operations of our IT infrastructure, including managing hardware, software, and networking systems.</li><li>Collaborate with cross-functional teams, including Engineering, Product, and Go To Market, to identify and address internal and customer-facing IT and information security needs and opportunities for improvement.</li><li>Provide technical support to employees, troubleshooting hardware and software issues promptly and effectively.</li><li>Execute IT projects, such as system upgrades, migrations, and implementations.</li><li>Install, configure, and update software applications and operating systems as needed.</li><li>Monitor system performance and security, implementing measures to safeguard against threats and vulnerabilities.</li><li>Develop and maintain documentation, including system configurations, troubleshooting procedures, and user guides.</li><li>Stay informed about emerging technologies and industry trends.</li></ul>WHAT SKILLS YOU’LL NEED<ul style="min-height:1.5em"><li>2+ years of proven, progressive experience in IT, as a Specialist or other similar role.</li><li>Strong knowledge of IT systems and infrastructure, including hardware, software, and networking.</li><li>Strong knowledge of Apple MacBooks and macOS.</li><li>Proficiency in troubleshooting and resolving hardware and software issues.</li><li>Proficiency with Google Workspace, Slack, Asana, Intercom, and Salesforce.</li><li>Proficiency in MDM, SSO, and VPN.</li><li>Strong experience with the employee life cycle to ensure best-in-class onboarding and offboarding.</li><li>Excellent communication skills, with the ability to interact effectively with stakeholders at all levels.</li><li>Impeccable problem-solving skills and attention to detail.</li><li>Ability to work independently and collaboratively in a team environment.</li></ul>BONUS IF YOU HAVE:<ul style="min-height:1.5em"><li>Startup company experience</li><li>E-commerce or SaaS company experience</li><li>Experience with Rippling and similar HRIS systems</li><li>Experience with the administration of Rippling, Ashby, Attention, Chili Piper, Okta/Auth0, and Planhat</li><li>Experience supporting SOC 2 Compliance policies and procedures</li></ul>SALARY RANGE: $75,000 to $90,000 annualTAPCART PERKS AND BENEFITS:<ul style="min-height:1.5em"><li>401(K) and stock options for all full-time employees</li><li>Affordable, high-quality medical insurance coverage</li><li>Dental and vision insurance coverage paid 100% for employees</li><li>Life and disability insurance coverage</li><li>Flexible PTO and Sick Time</li><li>11 paid company holidays</li><li>One-time stipend for outfitting your home office, plus a recurring merchant shopping stipend</li></ul>WHY JOIN TAPCART?We are growing startup based in Santa Monica, CA 🏖. Our team and culture are very important to us – we aim to make coming to work fun, challenging and rewarding. We know that doing impactful work means showing up with creative solutions for our merchants and our business. We strive to make Tapcart a place where passionate, talented people can grow their skills and careers.<ul style="min-height:1.5em"><li>Read about our <a target="_blank" rel="noopener noreferrer nofollow" href="https://tcrn.ch/3dn2RiV">Series B fundraise for $50M </a>in June 2021.</li><li>We raised our <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.builtinla.com/2020/05/19/tapcart-raises-10m-series-a-hiring">Series A for $10M</a> in May 2020.</li><li>Check out what <a target="_blank" rel="noopener noreferrer nofollow" href="https://apps.shopify.com/shopify-mobile-apps/reviews?rating=5&amp;sort_by=recent">our customers are saying</a>.</li></ul>Learn more about who we are and what we offer on our<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">Careers page</a>. Recruitment Disclaimer: Please be aware that Tapcart, Inc. (“Tapcart”) and our official professional recruiting agencies and platforms do not:<ul style="min-height:1.5em"><li>Send job offers from free services like Gmail, Yahoo, Hotmail, Whatsapp, etc.</li><li>Request money, fees, or payment of any kind from prospective candidates to apply to Tapcart, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).</li><li>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Tapcart.</li></ul>You may see all job vacancies on our official Tapcart channels:<ul style="min-height:1.5em"><li>Official Tapcart website, Careers page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.tapcart.com/careers">https://www.tapcart.com/careers</a></li><li>Official LinkedIn Jobs page: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/tapcart/jobs/">https://www.linkedin.com/company/tapcart/jobs/</a></li></ul>

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