New Relic helps engineers and developers do their best work every day — using data, not opinions — at every stage of the software lifecycle.

The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.

Senior Product Manager

Technical Account Manager I

Senior Product Manager - Cloud Platform Services

Senior Solutions Consultant

Software Engineer - Kubernetes Instrumentation

Principal Product Marketing Manager - Security

Senior Treasury Analyst

Revenue Accountant

Lead Security Engineer

Lead Data Engineer

Senior Security Response Engineer

Senior Product Marketing Manager

Senior Application Security Engineer, Pen Tester

Software Engineer - Kubernetes Backend Distributed Systems

Software Engineer II

Lead Application Security Engineer, Product

Senior Software Engineer

Principal Product Marketing Manager - Infrastructure

Software Engineer- Backend - Ingest Streaming

Senior Manager, Software Engineering - AI Observability (Remote)

Financial Analyst

Legal Operations Analyst

Solutions Consultant

Fellow Software Engineer - Data Scientist

Director, Financial Reporting

Senior Data Engineer, Looker

Senior Product Manager - APM AI

Lead Software Engineer - UI AI Observability (Remote)

Principal Product Marketing Manager

Product Manager - Application Performance Monitoring (APM)

Software Engineer I

Senior Software Engineer - Backend Distributed Systems

Senior Financial Analyst, G&A

Lead Software Engineer- Full Stack

Product Manager - APM AI

Principal Software Engineer - Data Platform Engineering and Intelligence (Remote)

Lead Software Engineer - Google Cloud - (Remote)

Director, Competitive Intelligence

Senior Software Engineer- Streaming

Senior Growth Operations Manager

Senior Data Analyst, People Team (Remote)

Principal Product Manager - Observability Pipelines - (Remote)

Director, Product Management- Logs for Observability (USA Remote)

Manager, Software Engineering - AI Observability (Remote)

Senior Product Manager - Automated Testing

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity This is your chance to step into a mid-market sales role that will accelerate your career while driving real impact in the enterprise software space. Perfect for aspiring sales professionals ready to build their own pipeline and take ownership of their success. You'll be joining a market-leading company with an established reputation, giving you the credibility and resources to succeed with prospects from day one. As organisations across all sectors prioritise cloud adoption and performance optimisation, you'll be positioned to help them navigate these critical transformations while shaping your own career path. What You'll Do You'll take full ownership of building and executing strategic sales plans for mid-market prospects, creating your own ambitious pipeline through creativity, persistence, and business acumen. With complete autonomy to make decisions and follow your instincts, you'll master the art of navigating organisational structures to engage multiple stakeholders, including decision-makers and influencers. This is your opportunity to own significant deals from start to finish, delivering meaningful business impact while you benefit from performance-based compensation that directly rewards your hustle—because when you succeed, we all succeed. This Role Requires Proven track record in SaaS or solution sales with measurable results and hunger for more High energy and developing business acumen with strong commercial instincts Exceptional ambition paired with collaborative spirit and team-first mentality Strong "hunter" mentality with creative prospecting and relationship-building abilities Growth mindset with commitment to continuous learning and professional development Fluency in both English and Spanish to effectively serve our expanding international client network Bonus Points Experience in consultative software sales, particularly in Observability, DevOps, or Cloud infrastructure solutions Track record with technical products and multi-stakeholder engagement You'll join an innovative team developing pioneering solutions that shape the future of enterprise technology This is a hybrid position from our Offices in Dublin. Applications for this position will close at midnight on Sunday, October 5th, 2025. All applications submitted will be reviewed after this date, and suitable candidates will be contacted to arrange an invitation to interview #LI-JJ2 #LI-HybridFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Mid Market - Spanish Speaking

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Are you ready to launch your career as a key player in a company that is setting the standard for technical innovation and customer growth? New Relic is a leading observability company that helps organisations monitor, debug, and improve their entire technology stack. Our comprehensive platform serves a broad range of Java, .NET, Ruby, Python, PHP, Node.js, and Mobile app developers—from ambitious startups to Fortune 500 enterprise companies. While our AI-driven platform is incredibly powerful and easy to use, our customers sometimes need help from Support. As an APM Technical Support Engineer, you'll be at the forefront of supporting our Application Performance Management (APM) products within our broader observability platform, with a deep focus on troubleshooting how modern applications are built and behave. This is an excellent opportunity to dive deep into application architecture, work with cutting-edge technology, and kickstart your career making a real difference for developers worldwide. What You'll Do Work closely with experienced engineers to learn how to creatively solve complex customer problems Develop your technical insight and learn to identify recurring issues and suggest solutions Build expert troubleshooting skills while providing software support via email, phone, and social media Collaborate seamlessly across teams in a supportive learning environment Help customers with installation, configuration, and data exploration requests related to our APM products (with guidance and mentorship) Learn to advocate for customer needs by documenting feedback on feature requests and reporting bugs to our Product Organisation, directly influencing our product roadmap Continuously advance your skills through comprehensive training, mentorship, and exposure to new application features and technologies This Role Requires A genuine passion for helping customers and solving problems, even when they're having a challenging day Academic background or internship experience in Computer Science, Software Engineering, or related technical field Strong analytical and problem-solving mindset with eagerness to learn troubleshooting techniques Foundational knowledge of web technologies and interest in understanding how modern applications work. Experience deploying applications with major cloud platforms such as AWS, Azure, or GCP (through coursework, personal projects, or internships) Basic experience with one or more of the following development frameworks: Java, .NET, PHP, Ruby, Python, or Node.js (through coursework, personal projects, or internships) An insatiable hunger for knowledge and strong curiosity about new software technology An infectiously positive attitude and the ability to see possibilities rather than obstacles You'll thrive in our collaborative environment where technical excellence meets customer impact, working alongside brilliant engineers who will mentor you while you solve fascinating technical challenges that affect millions of applications worldwide. This is the perfect role to build your expertise, develop professional skills, and grow your career in the exciting world of observability technology with full support from day one. Bonus Points If You Have Relevant coursework or certifications in application development technologies Academic projects or internship experience in Network, System, or Database Administration Exposure to observability or monitoring tools (New Relic experience is a plus!) Experience analysing application logs through coursework, projects, or internships #LI-JJ2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

APM Technical Support Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Are you looking to take the next step in your sales career? Join New Relic, a leader in observability and application performance monitoring, where you can transition from an inbound-focused role to a key player on our outbound-driven Business Development team. You'll be a key part of our go-to-market strategy, joining a high-energy team that's at the forefront of building our pipeline. We're looking for individuals who are passionate about sales and keen to develop their expertise in an outbound-focused role. You'll be supported by personalised coaching, world-class tools, and significant opportunities for career growth. At New Relic, hard work is celebrated, teamwork is a core value, and every success is shared. This is a chance to build a lasting sales career with a company that believes in investing in its people. What You'll Do Generate new business: Create new opportunities through outbound cold calling, personalised email outreach, and social selling. Qualify leads: Understand customer needs and align them with New Relic's solutions. Collaborate: Partner with Account Executives to research target accounts and create tailored outreach strategies. Manage pipeline: Maintain consistent communication to nurture early-stage opportunities and grow your prospect pipeline. Exceed metrics: Meet daily, weekly, and monthly targets for qualified meetings and pipeline contribution. This Role Requires German language skills: Fluency in both written and spoken German is essential for this role, in addition to English. Sales experience: Proven experience in a prospecting role, with a strong emphasis on your potential to succeed in an outbound environment. A collaborative approach: The ability to work closely with colleagues and stakeholders. Communication skills: Excellent written and verbal communication to engage with prospects at all levels. Drive: The ability to thrive in a fast-paced, goal-oriented environment with a resilient attitude and determination to succeed. Critical thinking: The ability to analyse customer needs and tailor your messaging effectively. Cold calling: A willingness to make daily outbound cold calls as a primary function of your role. Bonus Points Experience in SaaS or technology sales. Familiarity with CRM and sales engagement tools, such as Salesforce, LinkedIn, 6sense, and sequencing tools. A track record of success in creating and managing outbound prospecting campaigns. A customer-focused mindset with an interest in understanding technical solutions. &nbsp; Please Note: Applications for this position will close at midnight on&nbsp;Sunday, October 5th, 2025. All applications submitted will be reviewed after this date, and suitable candidates will be contacted to arrange an invitation to interviews. &nbsp; #LI-Onsite #LI-JJ2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Business Development Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity: New Relic is looking for an experienced Principal Product Manager interested in bringing to life a brand new product area targeting engineering teams and their supporting organizations to help them respond to incidents faster, improve engineering efficiency, and implement compliance at scale. This is a unique opportunity to build a new area from zero to one and beyond, focused on ingesting and connecting data with telemetry. This data platform acts as the backbone for various product experiences as well as agentic/AI products. You will work across the company to drive product discovery, strategy, and execution for these new products. As the perfect addition to the team, you understand the Software Development Lifecycle (SDLC) and the associated toolchain used by engineering organizations to deliver software faster and at higher quality. You are technically savvy and can facilitate hard tradeoffs between time-to-market and building integrated, cohesive experiences. You have 7+ years of software product management experience in defining and shipping enterprise software products to market. You understand and develop empathy for platform engineering personas, are curious, and understand the competitive landscape as well as traditional host and cloud infrastructure and the monitoring needs they all require. You empathize with developers and the reasons people are moving to the cloud and DevSecOps, and understand business strategy, constraints, and planning.If you are looking for a highly visible and strategic individual contributor role and want to make a big impact in a fast-growing, dynamic company, this is an excellent fit for you! What You'll Do Lead the definition and execution of a data product area that helps engineers and engineering organizations resolve incidents faster, implement best practices, and ensure compliance at scale Work closely with senior leaders to define and refine the product definition and strategy Work across the entire company to gather requirements, define cross-product use cases, and deliver the necessary data to power these experiences Work with UX designers and engineers to deliver new platform experiences that benefit all of New Relic Build strong partnerships with internal New Relic teams as well as external customers to drive decision-making and influence product direction Establish business metrics for your areas and use them along with key market research to drive decision making Collaborate with Sales, Marketing, Finance, and other go-to-market teams to build launch and growth plans Meticulously think through every aspect of the overall customer experience, putting users' needs first in the definition of requirements Serve as key spokesperson for the business, delivering clear, compelling communications across New Relic and outside the company to garner any support required to successfully implement the business. Your Qualifications 7+ years of experience product managing technical products built for developers Experience with SDLC toolchain and building developer products Ability to distill sophisticated topics and feedback into clear, prioritized, business or user cases and product requirements An understanding of how AI products rely on data and a knowledge graph to improve answers Experience collaborating with multiple teams and stakeholders Experience working in medium-to-large software companies Experience working on or leading enterprise/B2B products Strong interpersonal skills, including the ability to lead across an organization, communicate appropriately to various audiences including executive level, perseverance and determination Excellent analytical/problem-solving skills, including data analysis Background in SaaS and cloud-based software Participation in all stages of the software development lifecycle Nice-to-have: MBA Past experience building or using cloud services and platforms Past experience building data platforms to power AI products Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Product Manager_#7633

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you. Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. What you'll do Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling. Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies. Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities. Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience. This role requires 1+ years of sales experience, preferably in a high-volume outbound prospecting role. Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment. A passion for sales, with aspirations to grow into a closing role. Strong communication skills (written and verbal) with the ability to engage prospects at all levels. Comfort with cold calling and a track record of exceeding targets. Critical thinking skills to analyze customer needs and tailor messaging effectively. Bonus points if you have Experience in SaaS or technology sales. Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools. Proven success in creating and managing outbound prospecting campaigns. A customer-first mindset with enthusiasm for understanding technical solutions. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityAre you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you.Why Join New Relic?New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.What you'll do Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling. Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies. Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities. Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience. This role requires 1+ years of sales experience, preferably in a high-volume outbound prospecting role. Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment. A passion for sales, with aspirations to grow into a closing role. Strong communication skills (written and verbal) with the ability to engage prospects at all levels. Comfort with cold calling and a track record of exceeding targets. Critical thinking skills to analyze customer needs and tailor messaging effectively. Bonus points if you have Experience in SaaS or technology sales. Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools. Proven success in creating and managing outbound prospecting campaigns. A customer-first mindset with enthusiasm for understanding technical solutions. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!We are excited to open the role for a Partner Development Manager with the key goal of engaging today’s most outstanding business partners in ANZ! This role will be key in building a world class ecosystem enablement initiative through researching, identifying, qualifying, enabling and collaborating with strong partners and establishing a team relationship to take on &amp; build customer solutions together. Partner Development Managers think differently than traditional Channel Account Managers by understanding today’s SaaS consumption model and having an ambitious mentality. Engagement is the most helpful in resolving modern partner relationship success! What you'll do Recruit, qualify, enable and build partner relationships Grow consumption and net new logos thru partner set Build and maintain metrics for partner success Work with various business units within New Relic - Sales, Customer Service/Technical teams, Services, Product &amp; Marketing teams Lead partner relationship &amp; enablement initiatives across New Relic ecosystem partner types Partner onboarding: Work with our Partner Engineering team to build &amp; enable the partner experience to ensure the partner is prepared to articulate the value prop of New Relic’s Observability platform Work closely with the Partner Engineering, Partner Enablement and leadership teams to agree upon priorities and develop content Update and build playbooks for generating business with partners, working closely with the customer success teams, partner engineering teams, partner operations, account executives and partner marketing Collect and evangelize partner success journeys internally with sales teams, management, and externally within partner ecosystems Distribute partner success &amp; enablement content to pre and post sales teams&nbsp; Work with Leadership &amp; Sales Operations to measure program efficiency across partners This role requires Bachelor's degree or equivalent experience Sales experience and Partner building &amp; enablement experience&nbsp; Bonus points if you have Experience in partner training and enablement and/or software sales experience Experience with application performance, observability and/or SaaS Experience with major cloud providers - AWS, Azure, GCP Experience working across Sales, Consulting Services, Customer Centric Teams, Marketing, and Business Units to build a culture of alignment. Experience managing and partnering with external consultants/partners/3rd parties Experience in the Software and Services industry with a strong eye for business to support relationship building and partner management Please note that visa sponsorship is not available for this position. #LI-KM1Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Partner Sales Manager

Fellow Software Engineer - AI

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityWe are looking for an outstanding Recruiter for our new India Product hub! In this role, you will not only source and hire top talent, but you will also cultivate strategic partnerships and collaborate with various team members (Human Resources Business Partners, Compensation, Finance, and Operations) to build and implement a hiring strategy.In addition to being a key recruiting partner, you also have a curiosity about talent programs, employment branding, and analytics - this is one of your passions! If you are someone who thrives in a fast-paced environment where you can be your authentic self and contribute your talent acquisition expertise, this role is perfect for you! What you'll do Develop relationships at all levels of the business, meeting regularly with leaders to understand business needs and recommend effective and tailored recruiting strategies Develop, implement, and deliver recruiting strategies to fill current openings and build a diverse pipeline while providing a premium experience to both our candidates and hiring managers Proactively source (e.g. networking, internet research, cold calling, events &amp; conferences) to build our Talent Community Maintain in-depth and up-to-date knowledge of top talent, companies, competitive industries and trends and act as trusted advisor to the business on this matterDrive continuous adoption and adaptation of Hiring for Success within the business to ensure great experience internally and externally In partnership with internal team members evolve process, develop tools and initiatives to meet the unique hiring challengesThis role requires 7+ years related experience as a full-lifecycle Recruiter with expert-level skills in identifying and hiring technical talent Demonstrable experience developing and implementing recruiting sourcing strategies and proactively building a pipeline of diverse talent Ability to apply effective communication skills to successfully influence and advise business leaders Passion around social media, Internet research, and employment branding Data-driven approach to problem-solving Dedication to stellar candidate experience Proven understanding of the labor market and general India employment laws and regulations with the ability to assimilate and educate hiring teams Please note that visa sponsorship is not available for this position. &nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Recruiter - Hyderabad

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!About the role: If you have that special mix of DNA that makes an extraordinary Solution Consultant (SC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solution Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible to drive revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This is a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. &nbsp; What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers. The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike. &nbsp; Responsibilities: Develop deep expertise of New Relic products and services Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers Lead value and solution discovery workshops to determine customers' challenges Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution. Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes Identify and resolve critical business/technical issues from customers, partners and colleagues Directly contribute in achieving revenue goals set for the assigned respective territory. You will also: Collaborate as part of a broader account team to strategize and address business and technical problems Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Provide feedback to product management about product enhancements that can address customer needs and guide additional value Stay current on competitive analysis and market differentiation Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base. Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns. Skills: Pre-sales experience and/or in similar customer facing technical roles (10+ years desirable) Experience working with GCC customers based in India would be a definite plus. Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable Development experience in one or more of the following languages – Java, .Net, Ruby, C, Python, JavaScript, React Clear understanding of cloud architecture, networking, Infrastructure as a Code, serverless computing Excellent written, verbal, presentation and interpersonal skills Strong problem solving skills Understanding of value based selling in customer facing roles Strong balance of sales, business and technical skills Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel Passion and energy for technology and a desire to learn Willingness to Travel &nbsp; Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Solutions Consultant, Pre-Sales : Observability / APM (R0000065)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As a Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, and teamwork to take care of and grow our customer base in a meaningful way. &nbsp;While you will work closely with our larger account teams, at New Relic a TSM is more than a technical resource to the sales team. &nbsp;You will own the technical success and post sales relationships for our valued customers. &nbsp; You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers. You will be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning own your account base from a technical perspective. &nbsp; What you'll do Own customer adoption, onboarding, and continued success at your customer base. Document adoption and success&nbsp; Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals Voice support for new product features &amp; provide customer feedback to New Relic product management and engineering groups Maintain a deep understanding of the customer’s business as well as their technical environment As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to. This role requires 3+ years of pre or post sales experience within the software industry 2+ years of demonstrated pre or post sales experience working with enterprise customers Strong technical background and sales/customer orientation A desire to learn new technologies An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience) Ability to keep up to date project plans and documentation. Fluent in English &nbsp; Bonus points if you have Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD Background in mobile device platforms &amp; architectures (IOS &amp; Android) Bachelor's degree in Engineering/Computer Science or equivalent desirable Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-RemoteThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$177,000&mdash;$221,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Technical Success Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your OpportunityDo you want to work on automating databases and services that process hundreds of billions of transactions per month? Do you seek to build, and deploy database systems across several environments that are highly reliable, performant, and easy to operate via automation? If you find these challenges electrifying, we encourage you to apply!We are looking for a Senior Software Engineer to join our team building our next generation database platform. You will play an important role in implementing and running our database infrastructure to build a robust and scalable database-as-a-service platform. You will need strong software development and deep hands-on Kubernetes expertise to develop tools and controllers for effective database management. What You’ll Do Build an extraordinary database-as-a-service platform that will provide streamlined cloud services for our customers using MySQL, PostgreSQL, Redis, and Kubernetes Write efficient and optimized code to build tools and applications that facilitate database management and orchestration Monitor and optimize databases to ensure high availability, performance, and security Develop and maintain Kubernetes Operators (controllers) in Go to automate databases and related resources. Develop automation for database and Kubernetes-related tasks such as provisioning, backup, scaling, and monitoring. Champion best practices for database high availability, performance tuning, and security across the platform. &nbsp; Your Qualifications Must-have: 4+ years of extensive experience building and running infrastructure, platforms, highly scalable databases and database infrastructure. Experience in software development using Go. Deep, hands-on experience with Kubernetes, including the development of custom controllers/operators. BS/MS in Engineering, or education/experience in a relevant field. Computer Science preferred. Knowledge and experience with cloud platforms (e.g., AWS, Azure Google Cloud) and their managed database services (e.g., RDS, Amazon Aurora, Elasticache). Solid understanding of the Linux operating system and concepts such as virtual machines and containers.&nbsp; Experience in infrastructure as code frameworks (Terraform). Experience working with Agile methodologies. Strong problem-solving skills with ability to diagnose and to address and resolve sophisticated database-related issues in production environments. Excellent communication skills both verbally and in writing with a passion for growth and collaboration. Nice-to-have: Proficiency in MySQL, PostgreSQL, and/or Redis including schema design, query optimization, and performance tuning. Direct experience building or operating a DBaaS platform in production environments. Experience with graph databases, vector databases, and distributed databases.&nbsp; Experience with Kubernetes-native control planes like Crossplane for managing and provisioning cloud resources declaratively. Experience with GitOps workflows for deploying and managing Kubernetes-based services, using tools like ArgoCD and configuration templating solutions such as Helm. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Software Engineer - Kubernetes & Database Platform - (FY26|COS|#7709) Bangalore

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Are you passionate about automating databases and services that process hundreds of billions of transactions per month? Do you seek to build, and deploy database systems across several environments that are highly reliable, performant, and easy to operate via automation? If you find these challenges electrifying, we encourage you to apply! We are looking for a Software Engineer to join our team building the next generation of our database platform. You will play an important role in implementing and running our database infrastructure to build a robust and scalable database-as-a-service platform. You will need strong software development and Kubernetes expertise to develop tools and controllers for effective database management. What You’ll Do Contribute to an exceptional database-as-a-service platform that enables customers to effortlessly deploy MySQL, PostgreSQL, and Redis/Valkey clusters, offering streamlined cloud services. Write efficient and optimized code to build tools and applications that facilitate database management and orchestration. Monitor and optimize databases to ensure high availability, performance, and security. Contribute to the next-gen DBaaS Platform by using Kubernetes to develop controllers and automate tasks such as provisioning, backup, scaling, and monitoring.&nbsp; Your Qualifications Must-have: BS/MS in Engineering, or education/experience in a relevant field. Computer Science preferred. 2+ years of experience in software development using Go. Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP). Familiarity with core cloud database services such as Amazon Aurora, Elasticache. Basic knowledge of SQL and database concepts.&nbsp;&nbsp; Experience with containerization technologies (Docker). Experience in infrastructure as code tools, preferably Terraform. Experience working with Agile methodologies. Strong problem-solving skills to address and resolve sophisticated database-related issues.&nbsp; Working proficiency and communication skills in verbal and written English. Nice-to-have: Hands-on Kubernetes experience for deploying applications or workloads(e.g., creating deployments, services, config maps, secrets). Proficiency in MySQL, PostgreSQL, and/or Redis including schema design, query optimization, and performance tuning. Experience with Kubernetes, including knowledge about Kubernetes Operators and Custom Resource Definitions (CRDs).&nbsp; Experience with Kubernetes-native control planes like Crossplane for managing and provisioning cloud resources declaratively.&nbsp; Strong understanding of GitOps best practices for managing infrastructure and application deployments (e.g., ArgoCD, Flux).&nbsp; Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Software Engineer 2 - Go (FY25|R&D|#7301) Bangalore

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity: Are you a software sales pro looking to take your career to new heights? Do you want to work with a company - and a product - on the fast track? Take a look at New Relic! This is an exciting opportunity to take an industry leading SaaS technology solution into the New Zealand Market. New Relic is the leading Observability Platform in the market that is enjoying enormous growth globally. New Relic is expanding rapidly in Enterprise accounts in various segments including Conglomerates, Large and Mid size, Decacorns, Unicorns, Soonicorns,&nbsp; DNB’s and organizations with multi million dollar cloud spend and in process to migrate to cloud. We are looking for an accomplished, quota-carrying sales professional to share their skills to drive our technology and delight our customers. The person will be responsible for getting new logos and continue to grow an already strong install base. This opportunity provides unique opportunities to grow personally and professionally. What You’ll Do: &nbsp;You will have a track record of over-quota achievement and will grow an ambitious pipeline of business as a result of outbound prospecting, creativity, and simple hard work. You will navigate through complex organizations and sell to multiple decision-makers, including the “C Suite”. Consistently achieve qualified opportunity and pipeline quotas to ensure territory revenue objectives Demonstrate ability to engage CXO level within an organization and present organizations offerings. Easily communicate the business impact of extraordinary software to both technical and business customers You will be passionate about developing sales plans to strategically grow and expand the accounts within an assigned geography You have the ability to lead or enlist the support of others in the absence of formal authority Develop and implement strategic account plans and approaches in line with the overall strategy formulated by the VP/ Director of the Region standards Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical achievements for a one and three-year period Develop and execute a strategic plan for your accounts to meet monthly, quarterly and annual bookings &amp; revenue objectives Work closely with team to provide account management on enterprise customers, partnering with technical team to provide expertise and support to grow New relic consumption growth, and participating in client engagements up to C-level engagements for more complex solutions positioning Work with partner team on new business plan to identify new business opportunities with focus partners and fully qualify these opportunities using Value selling Sales Process to convert partner leads to net new logo acquisition Develop a strategy for long term success - while both building and managing your own book of business Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Account Executive - Enterprise Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!About New Relic At New Relic, we deliver cutting-edge observability solutions that empower businesses with real-time insights into their software application and infrastructure performance. As an industry leader, our platform enables organizations to monitor, analyze, and optimize their systems for enhanced reliability and user experience. Join us in transforming observability and driving innovation in a fast-paced digital landscape. What You'll Do Develop and enhance New Relic’s API Gateway, which processes all GraphQL API requests, using Elixir/ERLang. Engage in the design, development, and enhancement of our observability platform's core features, delivering scalable and reliable solutions. Collaborate with cross-functional teams in designing robust, scalable, and efficient systems that cater to the needs of a growing customer base. Conduct regular research and experimentation with emerging technologies to enhance our platform's capabilities. Translate business requirements into technical solutions by working closely with product managers, designers, and other stakeholders. Identify and resolve performance bottlenecks, applying optimizations to ensure platform stability and availability. Promote a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and fostering professional growth. Your Opportunity Bachelor’s degree in software development, engineering, or a related technical field. 6+ years of experience as a software engineer working with Elixir/ERLang. Good understanding of Elixir frameworks and related design patterns. Experience in designing, developing, and maintaining large-scale software systems&nbsp; Good understanding of scalable distributed systems and microservices architecture. Familiarity with API ecosystems, including security, performance, and transport requirements. Passion for exploring new technologies and finding creative solutions to complex problems. Excellent collaboration abilities, with the capability to work effectively with cross-functional teams and communicate technical concepts clearly. Keep up-to-date with technologies like AWS/Azure/GCP, serverless, Docker, and Kubernetes. Bonus Points Hands-on knowledge of Ruby and Java, with an understanding of their respective ecosystems. Contribution to open-source projects. Experience working with or building GraphQL schemas. Experience building and maintaining high-throughput pipelines and distributed systems. Experience working on observability products, particularly in the SaaS vendor space. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Software Engineer_Elixir

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for an experienced front-end engineer to join us in building The New Relic One platform! The platform will be used by your coworkers throughout the company and will help make their lives—and the lives of the customers they work with—easier and more enjoyable each and every day. Some of the problems we work on involve frontend API’s to interact with the internal framework, extensible architecture solutions, UI components and deal with modern frameworks and libraries such as ReactJS or Redux. &nbsp; What you’ll do Implement rich, interactive data visualizations using modern JavaScript and software development techniques in conjunction with the team members. Select the best frameworks and tools needed to do the job done quickly, while also optimizing for codebase stability, product stability, and target use case growth. Work with our product manager and a team of data engineers to ensure data exploration products accurately render complex data that are aligned with the needs of our internal customers. Produce highly performant and flexible user interfaces. Collaborate with designers and other UI engineers across the company to learn from others and to ensure you stay up to date on the company’s UI best practices. Learn and improve your skills to continuously push us to deliver higher quality data products and improve how we view data visualization as a company. This role requires Demonstrated experience working with JavaScript, and experience with front-end frameworks such as React. Familiarity with modern development and build tools such as git, npm, babel, and webpack; experience with front-end JS testing tools and a comprehensive understanding of UI testing techniques Experience integrating the UI with data from service endpoints using modern technologies such as GraphQL Expertise in modern HTML and CSS, including extension languages like SasS. Bonus points if you have Passion about the whole stack a sophisticated modern application requires! Interest in learning new languages, platforms, and ideas. Thrive in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies. Please note that visa sponsorship is not available for this position. &nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Mid Software Engineer (Frontend)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Solutions Architects are the trusted advisors to New Relic prospects and clients. As part of the Strategic SA Organization, you will support New Relic customers observability transformation initiatives. Solutions Architects work collaboratively with New Relic’s customers across segments, Sales, Engineering, Product Management, and Marketing organizations. You will collaborate to work on strategic engagements requiring a higher degree of strategic planning, consulting, hands-on technical expertise, and internal New Relic cross-departmental collaboration. &nbsp; Solution Architects help shape and execute a strategy to build mindshare and broad use of the New Relic platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems. &nbsp; You will specialize in leading observability land and expand opportunities by providing thought leadership for solution design, implementation of best practices, and technical troubleshooting. You’ll enable the measurement and analysis of the success of New Relic’s go-to-market strategy, both the land and expand motions. &nbsp; If you’re passionate about helping customers solve business problems with observability and ultimately be a trusted advisor then solution architect this could be the perfect opportunity for you! What You’ll Do In partnership with sales and product teams, lead technical evaluations via New Relic POC/POV ownership, and SA workshops Regularly visit New Relic customer offices to understand and align with their objectives Create and maintain relationships with key customer contacts that contribute to large Net ACR deals and platform consumption Accelerate transformation initiatives and observability maturity for New Relic customers and prospects Engage with customers, both onsite and remote, in a technical consultancy and advisor role during different phases of sales cycles while providing technical assistance and solution guidance Understand and document the current and desired state of the customer’s observability state and design solutions to address the identified gaps Map desired customer business outcomes to the required observability capabilities Build the brand, trust, and credibility in the observability space by developing artifacts such as reference architectures, technical blogs, conference presentations, a repository of field resources&nbsp; Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading, and seeking mentorship from others Your QualificationsMust-have: BS in CS (or equivalent)&nbsp; 4+ years of professional experience developing with at least one programming language such as Java, Python, or Golang Hands-on experience and working understanding of OpenTelemetry standards and other OSS such as Prometheus, Grafana Observability experience with either New Relic, Splunk, AppDynamics, DataDog, Dynatrace, Grafana Labs, or other observability platforms Understanding of Service Level measurement approaches Experience with DevOps, SRE, and Platform Engineering service delivery disciplines&nbsp; Hands-on experience with cloud native technologies - Kubernetes, Docker, serverless Technical, Executive presentation, and communication skills Ability to analyze &amp; interpret business requirements and customer interactions to anticipate and guide client needs Ability to effectively communicate with all levels of customer organization from executive to developer/practitioner levels Proficiency in both Spanish and English is required. Nice-to-have MS in CS (or equivalent). Background in mobile device platforms &amp; architectures (IOS &amp; Android) Experience contributing to or working as a maintainer of an open-source project Familiarity with industry standards such as TOGAF &amp; ITIL Fluent in Portuguese Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-MM4 &nbsp;#LI Hybrid&nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Solutions Architect

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is looking for a Director of Engineering to lead the evolution of our core platform, the New Relic Database (NRDB). NRDB is the exabyte-scale analytics platform that powers all the insights and analytics for our observability products. As a Director, you'll be responsible for scaling, optimizing, and innovating this critical system, ensuring it continues to provide the fast, reliable, and powerful analytics our customers depend on. You'll lead a team of talented engineers spread across the US and Spain, fostering a collaborative and high-performing culture. What you'll do Lead the NRDB vision: Drive the technical strategy and roadmap for NRDB, ensuring it meets the evolving needs of our platform and customers. Innovate at scale: Oversee the development of our next-generation distributed database engine and exabyte-scale analytics platform. Manage a global team: Lead, mentor, and grow a globally distributed team of engineers, promoting a culture of ownership, collaboration, and continuous improvement. Champion operational excellence: Ensure the NRDB platform is highly available, performant, and reliable, and that our teams maintain a high standard of code quality and operational practices. Collaborate across teams: Partner with product management, engineering leaders, and other stakeholders to align on priorities and deliver value to our customers. Recruit and retain talent: Attract, hire, and retain top engineering talent to build a world-class team. This role requires Minimum 12 - 15 years of relevant experience in large scale environment. Deep technical expertise: Significant experience building and operating database engines, distributed systems, or other high-performance systems at scale. You should have a solid understanding of database internals, query processing, and data storage architectures. Leadership experience: Proven experience managing engineering teams, ideally with experience managing geographically dispersed teams. Communication and collaboration: Excellent communication skills with the ability to articulate complex technical concepts to both technical and non-technical audiences. Strategic thinking: The ability to define and execute on a long-term technical vision while also delivering on short-term goals. Problem-solving: A passion for solving complex, large-scale technical challenges. Adaptability: Experience working in a fast-paced, agile environment. Please note that visa sponsorship is not available for this position. #LI-MM1&nbsp;#LI-RemoteFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director of Engineering, New Relic Database (NRDB)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and optimize their software and infrastructure. The Streaming Ingest Platform group at New Relic is looking for a Software Engineer in Java to join our team. We seek someone who is passionate about delivering software solutions that involve CDN edge, secure endpoints, high throughput streaming data ingest, highly available and reliability of 99.95% in a multi cloud environment which is designed to be secure, modular and fault-tolerant. The role involves joining a highly engaged remote team on a tier 1, mission critical product. You’ll be completing work assignments collaboratively with focusing on performance, security, global expansion, regional resilience, reliability, scalability, and cost efficiency. We encourage asynchronous communication and independence, but highly value knowing what is more appropriate for synchronous communications and striking a balance between the two. We value building strong human relationships between team members during our ceremonies and value in person meet ups when possible. &nbsp; What you'll do Write high-quality code that adheres to security, reliability, and performance standards. Build, maintain, and scale backend services and their support tools while adhering to service level agreements (SLAs) and technical constraints. Consistently follow New Relic’s Engineering Standards, applying best practices and guidelines to maintain a high standard of technical excellence across all tasks. &nbsp; This role requires 4+ years of hands-on professional experience with distributed systems, concurrency, and scaling in a production environment. Strong experience in backend Java&nbsp; Ability to learn, adapt and collaborate with various programming languages (Rust, Go, Javascript) Comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies. Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership Thrives in a remote team setting using strong written and oral collaboration skills using tools such as Slack and Zoom &nbsp; Bonus points if you have Experience with Kafka or another streaming system. Network or CDN experience. Experience working with multiple cloud providers. Exposure to CI/CD/DevOps, Terraform, Docker and monitoring technologies. Please note that visa sponsorship is not available for this position. #LI-JM2 #LI-Remote The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$122,000&mdash;$153,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Software Engineer - Ingest Pipeline

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic’s Product &amp; Subscription Services (PASS) Team is seeking an experienced software engineer who can contribute to the team’s mission to accelerate time to market for new products. You’ll aid that mission by: Providing self-serve components and services that feature teams use to build and sell their products;&nbsp; Improving the product ecosystem to reduce the cost and manual toil needed to bring new products to market.&nbsp; We are a remote-first, US Pacific-based team focuses on delivering incremental value, releasing multiple times per day, and using Agile techniques, tools, and methodologies. Our company provides businesses with a state-of-the-art observability platform that leverages advanced technologies to deliver real-time insights into the performance of software applications and infrastructure.&nbsp; Our products lead at the forefront of the industry, by enabling organizations to monitor, analyze, and optimize their systems to achieve improvements in reliability, performance, and user experience.&nbsp; If all of that excites you as much as it excites us, we would love to hear from you! What you'll do Develop reliable and stable services using Ruby on Rails and Java. Create appealing user interfaces for account configuration and product provisioning using React. Work with Kafka to provide streams of data for other teams to ingest. Use all of New Relic’s cool product features to monitor and troubleshoot your own services. Participate in an on-call rotation to support our services; we bake stability into everything we do to ensure a healthy work-life balance. Work with some of the smartest, nicest people you'll ever meet. This role requires 2+ years of experience developing customer-facing Ruby On Rails applications in a team environment. Experience with front-end frameworks (we use React). Experience with REST APIs. Experience with relational databases (we use PostgreSQL). A collaborative work style that includes colleagues in important decisions and leads to shared code ownership. Strong problem-solving skills and an ability to advocate your point of view without ego. Capable written and verbal communication skills, within both our remote-first team and our international company. Comfort and willingness to give and receive feedback; accountability and candor in a blameless work culture. Bonus points if you have Familiarity with Java, JavaScript, React, and/or GraphQL. Experience deploying and working with distributed systems technologies. Experience using Apache Kafka or an alternative messaging system. Experience with unit and integration test automation that adds to a development team's efficiency and reliability, as well as a passion for applying these techniques to your projects. Please note that visa sponsorship is not available for this position. &nbsp; #LI-GK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$122,000&mdash;$153,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Software Engineer - Ruby/React

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 &nbsp;Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 &nbsp;当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have &nbsp;Java、PHP、.NET、Ruby、Node.js、Pythonなどプログラム言語に関する実践的な作業経験があるかたは優遇&nbsp; Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-HybridFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relic is seeking a Deal Strategy Manager to join our Deal Strategy &amp; Monetization team! As part of this role, you will exercise strong intuition for business in making decisions on go/no-go opinions for the company’s most strategic &amp; complex deals. This includes the creation and alignment of commercial frameworks, custom pricing, and leading of pricing improvement initiatives. In parallel, you will be using pricing analytics for decision support and providing feedback to the internal Deal Strategy team along with other business partners. Your work will drive executive decisions that are core to our long-term success! This role will work closely with the Sales team to vet and formulate repeatable commercial frameworks to help New Relic negotiate more effective agreements for our important accounts. Particularly there will be a focus on partnering with our Alliance &amp; Channel team to help with their pricing strategy. This role will also have the chance to lead the deal execution process, which requires collaborating with multiple functions such as Sales, Revenue Recognition, Finance, Legal, Product Management and Sales Ops to provide governance for non-standard deal approvals and supporting contractual terms. Helping enable these teams as new pricing and packaging strategies develop will be part of the sales collaboration. As an understanding of the business and opportunities develops, there will be ad hoc projects to help improve and continue to refine. This role will help lead those critical initiatives and manage these projects from idea formation to close while also balancing deal support. This is an individual contributor role supporting the Americas Deal Strategy team.&nbsp; What you'll do Oversee commercial terms and non-standard approvals Accountable for executing on deal structuring practices &amp; policies that accelerate growth, improve sales velocity and ensure fair value for New Relic and customers Acts as senior escalation point and approval authority in commercial negotiations for Enterprise and Strategic accounts Advise and lead change management to projects and initiatives focused on efficiency and fiscal responsibility by simplifying processes throughout the sales organization Support the implementation and tracking of Sales productivity, planning and reporting efforts for respective deals and deal metrics Advise and communicate on areas for improvement related to deal velocity and accuracy Operate at the highest levels of integrity and transparency and appropriately address any gaps in these areas Provide financial modeling and analysis as needed to support decision-making and business impact Individual contributor role helping to ensure pricing consistency, complex deal design accuracy, and driving winning strategies This role requires 8+ years in pricing or deal strategy A related BA/BS degree Strong analytical + critical thinking skills High proficiency with Excel and BI tools such as Tableau Comfort with internal debates Strong presentation skills and ability to critically discuss content both internally &amp; externally Clear ability to communicate High willingness to network internally Must be a great teammate Understanding/use of communication tools - email, Slack, SalesForce, Zoom Meetings, phone calls, etc. Strong working understanding of pricing principles/economics Self-starter Please note that visa sponsorship is not available for this position. #LI-MA1&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$122,000&mdash;$153,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Deal Strategy Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. We work with data at a scale found at few companies using a diverse tech stack (Go, Java, JavaScript, React, GraphQL, Cassandra, Elasticsearch, Kafka, Kubernetes, many public cloud web services, and more). You will work with some of the best engineers and seek some of the most complex problems in the industry. If you love to scale and want to contribute to one of the largest and fastest-growing observability platforms in the market, we want to hear from you. We are a fast-growing software company that cares about our product and culture! What you'll do Build, maintain, and scale back-end services and their support tools. Participate in architectural definitions with a high degree of innovation and creativity. Creating automation and tooling to make our systems more scalable and easier to deploy. Working directly within a multidisciplinary team to help our customers and partners. Research new tools and services to understand complex scenarios and to also propose new features. Working in an agile environment with a DevOps approach—teams build and maintain their own software, including taking turns with being on-call This role requires Experience with distributed systems, concurrency, and scaling in a production environment. Strong experience in writing software in Java and you are not afraid of adapting, learning, and working with different languages and frameworks. Familiarity with asynchronous programming techniques: streams, event-based flows, task queues, message queues. Being comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools and methodologies. Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership. Proficiency in English. Bonus points if you have Contribution to open source projects. Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects. Experience in technical mentorship and support for helping level up the skills of colleagues on the team. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Software Engineer - Back-end

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you a seasoned leader with a passion for driving strategic growth and market share in the mid-market segment? Do you have a proven ability to direct a broad functional area and lead multiple teams of managers to consistently exceed performance goals? We are looking for a Senior Director, Mid-Market Sales to provide strategic executive leadership and drive new go-to-market plans for our Mid-Market Sales organization. Our Mid-Market sales team holds a strategic position driving committed new business into the organization. As a Senior Director, you’ll maximize the team’s abilities, be a strong cross functional partner and drive results.&nbsp; What you'll do Passionately lead, drive and deliver the New Relic vision and mission for Mid-Market sales team Develop and implement strategic sales plans to exceed sales goals and revenue targets for the mid-market segment. Lead and mentor a high-performing sales team, providing guidance and fostering professional growth within the team. Collaborate with cross-functional teams to drive overall business growth Create and refine scalable processes to enhance team efficiency and overall performance Maintain a deep understanding of industry and market trends, customer needs, and competitor activities, using this knowledge to inform sales strategies and tactics. Provide strategic executive leadership for sales forecasting, territory assignments, sales mentorship, and commission planning This role requires 15+ years of proven sales experience with 8+ years experience managing a sales team within the observability or complex cloud SaaS sector Consistent track record of exceeding sales growth goals of SaaS products, specifically within Mid-Market Accounts. Strong customer-focused industry leader Strong experience in developing strategic plans and oversees design, development, implementation of programs. Bachelor of Arts or Science, or relative degree of study Please note that visa sponsorship is not available for this position. #LI-TK1 #LI-HybridThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$328,000&mdash;$410,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Director, Mid-Market Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity We're looking for an experienced Principal Product Manager who is interested in solving cloud native infrastructure observability challenges and is excited about owning &amp; growing the Multi-million ARR product line. So if you want to make a broad impact on 10K+ customers and New Relic’s bottomline, this is your calling! &nbsp; What You'll Do Lead strategy, roadmap &amp; execution for New Relic’s Infrastructure O11y Define, measure, strategize, execute and communicate on adoption growth metrics Understand and define typical journeys that users take to solve their problems and create lo-fi mocks when ideating solutions for delightful user experience&nbsp; Be a vocal proponent for delightful UX and priorities for your team within the company Be an internal and external spokesperson for cloud native infrastructure observability Qualifications You have seven years of software product management experience in defining and shipping infrastructure products to market.&nbsp; You are a hands-on PM who regularly uses your own products like your users do You have developed empathy for infrastructure personas You have an understanding infrastructure O11y competitive landscape. You have worked closely with eng &amp; design to ship products for sprint releases Experience as observability PM is a big plus&nbsp; Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

#7465 Principal Product Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for an Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime &amp; performance to ensure high mission success, gaining greater scale &amp; efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share.&nbsp; Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Ability to target new logos that are not already covered by other teams. Identify customer needs and configure an appropriate offering from our portfolio to meet those needs. Expand top of funnel by complimenting centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels - C level executive sponsors, influencers, and day-to-day users. Use New Relic’s sales process to close large-scale, multi-year consumption-based deals. Prepare accurate forecasts, build a pipeline to cover bookings target, document activities in Salesforce, and perform other tasks necessary to drive revenue and communicate activities to sales management. Working with our customer throughout the sales process to achieve positive business outcomes. Partner closely with dedicated Solutions Consultant as well as Sales Development Representative to drive results Review public information (e.g., new FDA approvals, executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers. Exceptional knowledge of Observability solutions demonstrating proficiency and positioning of New Relic solutions. This role requires 5+ years of sales experience &nbsp;Field sales experience selling software to the F1000 &nbsp;Continuous, substantial, and proven success in enterprise sales &nbsp;High energy and well-developed business sense &nbsp;Exceptional ambition combined with great teaming skills &nbsp;Experience in consultative, enterprise solutions selling &nbsp;Deep and creative sales hunter skills Bonus points if you have Previous experience selling Observability solutions Technical background Please note that visa sponsorship is not available for this position. #LI-KM1The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$248,000&mdash;$310,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Enterprise Sales (New Logos)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Join our team as an&nbsp;Account Executive, where you'll focus on introducing New Relic to new customers in the UK. You'll build relationships with existing and potential new clients, listen to their challenges, and show them how our solutions can help their business succeed. 🤝 This is a collaborative role where you'll partner with internal teams—including solution consultants, marketing, and customer success—to create thoughtful strategies and help our customers thrive. &nbsp; What You'll Do Develop Your Territory: Build meaningful relationships with key stakeholders in your target accounts. Your goal will be to become a trusted advisor by understanding their needs and matching them with the right solutions from our portfolio. Create New Opportunities: Partner with our marketing and demand generation teams on campaigns, while also developing your own strategies to engage prospective customers. You'll connect with stakeholders at various levels to build trust and spark interest in New Relic. Manage Your Sales Cycle: Guide opportunities from initial conversation to close. You'll maintain accurate forecasts, keep your activities updated in Salesforce, and communicate your progress to the team. Stay Curious: Learn about your prospective customers' business goals and technology stacks. By staying informed about their industries, you can better identify opportunities where New Relic can provide significant value. Grow Your Product Knowledge: Develop a strong understanding of the New Relic platform. We are committed to your growth and will provide the resources you need to confidently demonstrate our products. &nbsp; Your Qualifications We believe that experience comes in many forms and are dedicated to building a diverse and inclusive team. If you believe you have the skills to be successful in this role, we encourage you to apply. Experience in a B2B software or technology sales role, with a focus on acquiring new customers, while maintaining relationships with existing customer to attach new budget strings. A motivated and goal-oriented mindset, with a passion for helping customers solve problems. Familiarity with subscription-based or SaaS sales models. Strong relationship-building skills and the ability to communicate clearly and effectively. A collaborative spirit for working with internal partners, like Solution Consultants and marketing teams. Experience and familiarity with the business culture in the UK region Please note that visa sponsorship is not available for this position. #LI-RM1 #LI-IRemote&nbsp; &nbsp; Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-RM1 #LI-RemoteFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Enterprise Sales - UK

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Join our team as an&nbsp;Account Executive, where you'll focus on introducing New Relic to new customers in the Nordic region. You'll build relationships with existing and potential new clients, listen to their challenges, and show them how our solutions can help their business succeed. 🤝 This is a collaborative role where you'll partner with internal teams—including solution consultants, marketing, and customer success—to create thoughtful strategies and help our customers thrive. &nbsp; What You'll Do Develop Your Territory: Build meaningful relationships with key stakeholders in your target accounts. Your goal will be to become a trusted advisor by understanding their needs and matching them with the right solutions from our portfolio. Create New Opportunities: Partner with our marketing and demand generation teams on campaigns, while also developing your own strategies to engage prospective customers. You'll connect with stakeholders at various levels to build trust and spark interest in New Relic. Manage Your Sales Cycle: Guide opportunities from initial conversation to close. You'll maintain accurate forecasts, keep your activities updated in Salesforce, and communicate your progress to the team. Stay Curious: Learn about your prospective customers' business goals and technology stacks. By staying informed about their industries, you can better identify opportunities where New Relic can provide significant value. Grow Your Product Knowledge: Develop a strong understanding of the New Relic platform. We are committed to your growth and will provide the resources you need to confidently demonstrate our products. &nbsp; Your Qualifications We believe that experience comes in many forms and are dedicated to building a diverse and inclusive team. If you believe you have the skills to be successful in this role, we encourage you to apply. Experience in a B2B software or technology sales role, with a focus on acquiring new customers, while maintaining relationships with existing customer to attach new budget strings. A motivated and goal-oriented mindset, with a passion for helping customers solve problems. Familiarity with subscription-based or SaaS sales models. Strong relationship-building skills and the ability to communicate clearly and effectively. A collaborative spirit for working with internal partners, like Solution Consultants and marketing teams. Experience and familiarity with the business culture in the&nbsp;Nordic region. Please note that visa sponsorship is not available for this position. #LI-RM1 #LI-IRemote&nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Nordics (UK Based)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for a highly motivated and creative individual to be a key member of the Controllership team. As a key position, this individual will be responsible for preparing, managing, and leading special projects such as developing organizational processes, designing and leading accounting trainings, planning of team development, and spearheading improving operational efficiencies. This individual will also assist with non-standard transactions including research and preparation of team readiness. This role will report to the Director, Technical Accounting. You will be successful in this role if you have a solid understanding of GAAP, a strong attention to detail, highly organized, eager to identify and implement improvements, and work effectively under time constraints. We appreciate your curiosity as you seek new ways to grow in knowledge and increase efficiencies. What you'll do Drive operational excellence initiatives, working cross-functionally to gather information, analyze, and provide recommendations for changes/improvements to accounting systems, policies and processes Coordinate accounting team tasks to support accounting system implementation and updates Lead operational accounting enablement including developing accounting team playbooks and templates&nbsp; Improving existing accounting process documentation Develop diverse operational accounting skills and assist in certain month/quarter end close and reporting activities (e.g. review of month end analytics for company results) Manage special accounting projects including complex transactions in teaming with FP&amp;A, legal, HR and other business partners Spearheading Controllership learning framework and implementation Prepare technical and operational accounting trainings, presenting regular trainings to internal Finance and Accounting group on accounting matters This role requires Bachelor’s Degree in accounting or finance with CPA license 5+ years of related experience with a combination of Big 4 public accounting experience Excellent presentation, written, and verbal communication skills Moderate technical accounting background with a thorough knowledge of US GAAP Strong proficiency with Google Docs, Slides, and Sheets Strong proficiency in MS Excel Ability to think critically, multitask, prioritize, and organize efficiently with minimal oversight Bonus points if you have Experience with NetSuite Relevant work experience with a professional IT services company or SaaS software provider. &nbsp; Please note that visa sponsorship is not available for this position. #LI-MA1&nbsp;#LI-HybridThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$133,000&mdash;$166,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Accounting Manager, Special Projects

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand and tackle issues, analyze performance, and maximize their software and infrastructure. The Infrastructure Instrumentation organization is looking for an Associate Software Engineer to join our group in US. This organization develops and maintains instrumentation agents and integrations for a wide range of products, including Kafka, MySQL, etc... In this role you will work on Kubernetes integration that gives our customers full observability into the health and performance of their K8s environment, backend services that powers these dashboards and queries as well as on the user interfaces which are critical to design and implement dashboards. We encourage async communication and independence, but we also build strong human relationships between team members during our ceremonies.. &nbsp; What you'll do Build, maintain, and scale Go clients/projects and their support tools. Contribute to Open Source and get the chance to grow your reputation and skills. Collaborate with team members to discuss and implement service improvements, research new tools and services to solve sophisticated problems properly. Ship incrementally and often, helping the team to maintain a constant flow of feedback on its work. Work in an agile environment with a DevOps approach—teams build and maintain their own software, including participating in second layer support rotations. &nbsp; This role requires You have experience and are passionate about instrumentation, agents, large scale distributed systems, Linux systems, software architectures and Go programming language. Strong Golang experience and familiarity with scaling applications in Kubernetes environments Willingness to work on UI components to display queried data gathered from multiple backend services. You're an autonomous, cross-functional, and agile person who thrives in a fast-paced environment focused on delivering high-quality software at a regular cadence. You're self-motivated, learn fast, accountable and demonstrate creative problem-solving skills. You thrive collaborating with colleagues in important decisions and sharing code ownership. Living or relocating to the Portland area (Hybrid role) &nbsp; Bonus points if you have Experience developing instrumentation products, helm charts. Experience developing on different Unix OSes and Windows. Upstream contributions to relevant Open Source projects (e.g. OpenTelemetry, Prometheus, DBs, http servers, etc). Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-MM4 #LI-HybridThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$96,000&mdash;$120,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Associate Software Engineer- K8s Agents

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you ready to be a key player in our SaaS company, one that is setting the bar for technical innovation? As an Associate Technical Support Engineer, you play a critical role as the first point of contact for our customers. Not only do you have a passion for customer service, you have strong troubleshooting skills and the ability to think fast and prioritize. You feel a sense of pride and satisfaction helping customers and will work directly with them to answer questions, solve problems, and help them love our product. We are serious about keeping our skills sharp, emphasizing training and continuous expansion of our knowledge base - your learning opportunities will never end. You will collaborate with other Support Engineers and Product Engineers to creatively and passionately assist with customer issues, while honing your technical skills. You will use your insight and imagination to help us identify recurring or systemic problems, and suggest ways we might address them. What you'll do Efficiently and effectively triage a broad array of incoming (business and product) customer inquiries and route complex issues to the appropriate SME, putting the customer experience first Serve as a collaborative technical expert within the accounts and security specialty area for our Global Technical Support organization. Demonstrate connectedness and contribute to a supportive work environment Promote self-sufficiency through the creation and sharing of knowledge through multiple mediums and channels Be responsible for your own development, seek feedback from others, and continually build your organizational, support process, and product knowledge Identify recurring or systemic problems, and suggest ways we might continuously improve This role requires Bachelor’s Degree or code school experience&nbsp; You have general knowledge of Technical Support Engineering processes You have established troubleshooting skills, and can get creative when the answer is not obvious You have excellent written and verbal communication skills, and can effectively communicate across all levels You have experience collaborating across teams to solve problems You can articulate the importance of the customer experience, and are accountable for results You think critically with a propensity for continuous improvement You have ability to work EST hours: Generally 8am-5pm EST, Monday - Friday Bonus points if you have Experience with Identity and Access Management Experience with New Relic products Experience with Salesforce Service Cloud You have programmed in, or supported customers in, any of the following languages/frameworks: .NET, PHP, Node.js, Python, Ruby, GO. Please note that visa sponsorship is not available for this position. #LI-MM1&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$58,000&mdash;$79,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Associate Technical Support Engineer (EST)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you. Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. What you'll do Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling. Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies. Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities. Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience. This role requires 1+ years of sales experience, preferably in a high-volume outbound prospecting role. Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment. A passion for sales, with aspirations to grow into a closing role. Strong communication skills (written and verbal) with the ability to engage prospects at all levels. Comfort with cold calling and a track record of exceeding targets. Critical thinking skills to analyze customer needs and tailor messaging effectively. Bonus points if you have Experience in SaaS or technology sales. Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools.&nbsp; Proven success in creating and managing outbound prospecting campaigns. A customer-first mindset with enthusiasm for understanding technical solutions. Please note that visa sponsorship is not available for this position.The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$79,000&mdash;$99,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is seeking a hands-on, strategic marketer to join our growth marketing team. This role will develop and optimize user/customer lifecycle programs to drive engagement, build pipeline, and accelerate business growth. This role will work cross-functionally with product, content, integrated campaigns, sales (SDRs), and other marketing teams (e.g., Field) to define needs, manage programs end-to-end, and create innovative campaigns and nurture experiences that engage key personas across all business segments. This role has potential to take on additional areas of contribution and ownership including customer journey mapping, email channel efficiencies, best practices in sales enablement, and more. What you'll do Work closely with the Director of Demand Gen and Director of Integrated Campaigns to identify aligned priorities and programs to support pipeline Work with the marketing operations team to build new nurture programs and optimize digital channel performance include strategic audience segmentation/retargeting Deepen our understanding of customer behavior, identify patterns in their behavior and interactions across nurture touchpoints Manage KPIs, own campaign performance, and use data and insights to build and refine personalized experiences Leverage internal AI tools to scale content and automate workflows Partner with content team to identify messaging and strategic opportunities to generate impact with persona-based messaging Propose proactive growth opportunities to generate new business for New Relic This role requires 4 + years of marketing experience in demand generation or growth function; ideally in B2B and/or tech company Subject matter expertise in multiple areas of marketing, such as; paid media, email, organic social, web, SEO A clear track record in driving success in growth marketing, acquiring, retaining, and engaging leads/customers Innovative growth-hacking mindset (i.e., new applications of AI to drive down-funnel conversions) Bachelor’s degree+ Self-driven, well-organized, detail-oriented, data-obsessed mindset, with creative approach. Proficiency in MarTech tools like Marketo, Salesforce, Tableau, etc. Strong communication and writing skills Bonus points if you have Experience with growth programs for Saas tech company, agency, or in-house. Understanding of Engineer and DevOp personas as well as Enterprise and Commercial buyer personas Marketo and/or Salesforce Certification Please note that visa sponsorship is not available for this position.LI-JH1&nbsp;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$96,000&mdash;$120,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Demand Generation Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are looking for a Director of Developer AI to build an engineering ecosystem using cutting-edge AI/ML and Generative AI technologies. This pivotal role will modernize and design the next-gen Agentic Software Development Lifecycle (SDLC), creating scalable platforms with Agentic AI that integrate intelligence, automation, and security at every phase of software delivery. You will drive the future of developer productivity, embedding AI-native solutions to reduce toil, increasing engineering velocity, and provide the best developer experience in engineering. Additionally, you will apply AI/ML to identify, prioritize, and address security vulnerabilities across codebases, infrastructure, and configurations, ensuring robust and secure solutions. What you'll do&nbsp; AI-Native SDLC Leadership: Architect a forward-looking, AI-powered and Agentic SDLC aiming to increase developer velocity 10x. Drive continuous improvement through self-healing pipelines, feedback loops powered by telemetry, behavioral signals, and adaptive agents. RAG &amp; GenAI Systems for Developers: Build intelligent, low-latency developer tools leveraging Retrieval-Augmented Generation (RAG) pipelines and Agentic AI integrations. Operationalize and integrate semantic search, document chunking, vector indexing (e.g., Pinecone, FAISS, Weaviate), and metadata enrichment to deliver real-time, context-aware knowledge to engineers. Develop and integrate GenAI copilots into IDEs, CLIs, and CI/CD tools for smart code suggestions, error resolution, test generation, and documentation assistance. Use orchestration frameworks (e.g., LangChain, LlamaIndex) to manage complex multi-turn interactions and prompt workflows. Developer Experience (DevEx): Design frictionless, AI-augmented workflows across development environments to boost flow state and reduce overhead. Scale internal developer portals with AI-powered onboarding, AI-powered code reviews, documentation retrieval, and contextual guidance. AI-Driven Security: Apply LLMs and ML models to detect and fix vulnerabilities across code, configuration, and third-party dependencies. Automate rotation of secrets, insecure patterns, privilege escalation vectors, and misconfigurations using AI-powered SAST/DAST. Platform Engineering and Scale: Lead the design and operation of secure, multi-tenant, AI-native developer platforms. Utilize Kubernetes, Argo, Temporal, and Agents to orchestrate scalable, resilient workflows. Ensure enterprise-grade SLAs for developer tooling, LLM inference systems, and evaluation infrastructure. Implement cost-efficient auto-scaling, policy enforcement, and observability across environments. ML Ops &amp; Evaluation: Manage model lifecycles using Vertex AI, SageMaker, Azure ML, and Bedrock. Deploy model telemetry, evaluation frameworks, and prompt versioning using tools like Weights &amp; Biases, PromptLayer, and TruLens. Hands-On Technical Leadership: Ability to contribute to system design and write production-grade code and POCs in Python, Go, or Java. Rapidly experiment with LLMs (LLAMA, GPT-4, Claude, Gemini) and emerging GenAI and retrieval technologies (e.g., MCP). Impact and Metrics: Define KPIs for AI-native tools, measuring productivity lift, adoption, model quality (precision/recall), latency, and risk reduction. Design a robust Developer Productivity Dashboard for data-driven decision making. This role requires &nbsp;Bachelor or Master's in Computer Science, Engineering, AI/ML, or a related field. 10+ years in software engineering, including 5+ in senior technical leadership roles.3+ years of direct experience with AI/ML and GenAI system development. Strong strategic vision for the use of generative AI within the business context, identifying areas where it can provide competitive advantages or improve operational efficiencies. Deep knowledge of generative models, including Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Large Language Models (LLMs) like OpenAI's GPT series, BERT, and Transformer architectures, understanding their architecture, training methods, and applications. Strong coding skills in Python, Java, or C#, with a solid grasp of AI-focused libraries such as TensorFlow, PyTorch, Hugging Face Transformers, and other frameworks that support generative AI development. Familiarity with cloud platforms that offer specific support for deploying and scaling generative models, such as Google's Vertex AI, Azure's AI tools, and AWS's Machine Learning services. Experience in applying generative techniques in practical applications such as content creation, data augmentation, simulation, and anomaly detection. Proven experience with enterprise-scale technical delivery experience with AI Services including OpenAI, Schematic Kernel, AWS Bedrock, Machine Learning (or equivalent), Generative AI, LLM customization, NLP, Search, MLOps, Open-source AI frameworks, AI Infrastructure, architecture design[cite: 65]. Ability to align AI/ML initiatives with broader business goals and outcomes, understanding how AI can drive value and competitive advantage. Proven years' experience creating AI Proof of Concepts and Minimum Viable Products (MVPs) and supporting multiple business domains. Core Technical Competencies:&nbsp; Languages: Python, Go, TypeScript, Java GenAI Platforms: OpenAI, Claude, Gemini, LLaMA, Hugging Face RAG Tools: LangChain, Haystack, Pinecone, FAISS, Weaviate, Qdrant MLOps &amp; Cloud ML: Bedrock, Vertex AI, SageMaker, Azure ML, MLflow, Kubeflow ML Frameworks: PyTorch, TensorFlow Security Tooling: GitHub CodeQL, Trivy, Snyk, SAST/DAST Observability &amp; Eval: Prometheus, Grafana, New Relic, PromptLayer, TruLens DevOps &amp; Platform: Kubernetes, Terraform, ArgoCD, Temporal, Jenkins, GitOps Bonus points if you have this: &nbsp;Strong influencing and communication skills with ability to author technical white papers, write blogs and do deep dive demos. Understanding of Responsible AI (hallucination control, bias mitigation, explainability). Familiarity with AI accelerator architectures that enhance the performance of advanced algorithms. Proven experience with recommender systems and ranking models that drive personalized user experiences. Demonstrated skills in guiding and developing technical teams towards achieving complex project goals Please note that visa sponsorship is available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.&nbsp; #LI-MM4 #remoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$224,000&mdash;$280,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Developer AI

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for a highly motivated individual to be a key member of the Financial Reporting &amp; Technical Accounting team. As a key position, this individual will be responsible for preparing and managing the Company's financial reporting for quarterly, annual, and ad hoc requests including improving existing processes. This individual will also assist with maintaining accounting policies and preparing technical accounting memos and analyses to address technical accounting issues arising from business transactions or the implementation of new accounting pronouncements. This role will report to the Director, Technical Accounting. You will be successful in this role if you have a solid understanding of GAAP and financial reporting, a strong attention to detail, highly organized, are comfortable with adapting to changing environments, goals, and priorities, and work effectively under time constraints. We appreciate your curiosity as you seek new ways to grow in knowledge and increase efficiencies &nbsp; What you’ll do Serves as key stakeholder in the preparation of financial statements, disclosures, and ad hoc reporting Assess and implement new or changes to presentation and disclosure guidance and be able to articulate changes Assist in the preparation of monthly/quarterly management deliverables Identify, research, and document non-routine and complex transactions regarding accounting due diligence, accounting treatment, reporting and disclosure Prepare technical accounting memos on complex transactions Assist in preparation of trainings to internal Finance and Accounting group on technical accounting matters Assist in operationalizing any changes associated with new transactions/new GAAP within Finance This role requires Bachelor’s Degree in accounting or finance with CPA license 6+ years of related experience with a combination of Big 4 public accounting experience Strong financial reporting background Moderate technical accounting background with a thorough knowledge of US GAAP including experience with technical research Excellent written and verbal communication skills Strong proficiency with Google Docs and sheets Intermediate proficiency in MS Excel Ability to multitask, prioritize, and organize efficiently with minimal daily management Bonus points if you have Experience with a compliance filing solution, such as Workiva Experience with NetSuite Please note that visa sponsorship is not available for this position.#LI-MM4.&nbsp; #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$142,000&mdash;$178,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Financial Reporting and Technical Accounting Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you an experienced full-stack engineer who's passionate about building tools that help customers love a product? At New Relic, our Help Experience team is an innovation team that builds cutting-edge tools to help customers troubleshoot and resolve issues with the power of AI. We’re seeking an engineer to join us in tackling challenging problems in an engaging, collaborative environment. This is a unique opportunity to own the full stack of our diagnostic tools. You’ll be working with a modern tech stack—Typescript and React on the front end, and a backend primarily built with TypeScript and Go, with some services in Python. We are a highly collaborative team that works together on solving problems, whether in person or over Zoom. We believe in building a team that cultivates and celebrates diversity, and we are committed to equity and inclusion in everything we do. What you'll do Build and improve user interface code with TypeScript and React. Develop new features and maintain existing functionality for our diagnostic tools, primarily in Go. Work on properties owned by the Help Experience team, including coding in Python and integrating with third-party APIs. Collaborate with other engineering teams to develop platforms that enhance our customer service experience. Apply a customer-focused mindset to every problem, measuring your success by the impact your work has on our customers' experience with New Relic. Share responsibility for owning and operating our AWS environments. Prototype and drive new feature development, partnering with internal users and other engineering teams to bring ideas to life. Participate in an on-call rotation, ensuring reliability, scalability, and simplicity in everything you build to maintain a healthy work-life balance. &nbsp; This role requires Fluency in JavaScript and TypeScript with hands-on experience delivering production-ready front ends using React. At least 2 years of experience in backend services and API development in at least one of the following languages: Go, Python, or Java. Database fluency, including strong knowledge of SQL, data structures, normalization, indexing, and data hygiene. Experience with AWS cloud deployments and current build tooling. Fluency with Git and a solid understanding of how to maintain a development environment. Proven dedication to code quality, including experience writing comprehensive unit and integration tests. Strong communication and collaboration skills, with the ability to be bold in your ideas while also being open to feedback and acknowledging your strengths and weaknesses. A high level of emotional intelligence, demonstrated through an ability to communicate clearly, empathize with team members, and resolve conflicts constructively. Bonus points if you have Familiarity with business systems such as Salesforce. Familiarity with Airflow for workflow management. Experience working with Vector DBs, LLMs, RAG, MCP, and machine learning in general. Initiative to drive and amplify cross-team solutions. Experience with containers. Experience building services or applications where performance is a key consideration. Windows .Net build experience (we do a small amount of Windows-related work). Please note that visa sponsorship is not available for this position.#LI-GK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$106,000&mdash;$133,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Full Stack Software Engineer - Help Experience

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging from password resets to systems administration. In addition to day-to-day work, you will have opportunities to spearhead projects, learn new platforms, and collaborate with cross-functional teams. We are looking for a creative problem solver with a strong work ethic. We expect our technicians to provide intuitive tech support, know how to ask the right questions, and be empathetic to our end users. To succeed in this role, you must be self-driven and passionate about learning. We value a strong team dynamic, and we encourage both independent and collaborative working styles. If you’re interested in a new challenge in our fast-paced corporate environment, we welcome you to apply! What you'll do In this role, you will provide front-end and back-end support in our primarily Mac environment. This is a mainly office based role, which means you will work out of our San Francisco office a&nbsp;minimum of three days per week (Mon/Tue/Wed). You will also provide remote support to New Relic employees globally. Day-to-day responsibilities will include the following: Respond to internal support inquiries in person, via Slack, email Configure and setup IT hardware, including laptops, printers, and peripherals Technology enablement service and training Provision, de-provision, user accounts &amp; system access Provide event &amp; meeting support via Zoom Install, configure, and troubleshoot software packages, including operating systems, desktop software, and custom applications Ensure accurate inventory of hardware assets Maintain a high level of service and support using JSM ticketing system Collaborate with external partners like Security and Facilities Participate in a global emergency on-call rotation This role requires 5+ years of experience supporting Mac hardware Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack, JSM) Familiarity with generative copilot platforms (Moveworks) Network knowledge and troubleshooting Familiarity with JAMF Pro and The ideal candidate will possess exceptional leadership abilities, a high level of technical expertise, and excellent English communication skills. Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) Demonstrate empathy and a desire to provide a first-class end-user experience Exhibit passion and motivation for new technology and learning Demonstrate ability to work both independently and as a member of a team Bonus points if you have Apple Certified Macintosh Technician (ACMT) certification Apple Certified Support Professional (ACSP) certification Google Workspace certification (Good to have) ITIL Certificate&nbsp; (Good to have) Google IT Support Professional certification Comfortable using a command line Familiarity with a scripting or coding language (Python, Bash, Javascript) Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-HybridThe pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, &nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$36&mdash;$49 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

IT Support Technician

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityWe're looking for a Lead Data Engineer to drive deep business understanding and leverage data to identify critical business checks, anomalies, and define key business rules. You will play a pivotal role in bridging the gap between business needs and technical execution, working closely with ML and Data teams to translate insights into robust data solutions and define compelling project definitions. This role is crucial for enabling both internal teams and New Relic customers to gain trusted and actionable insights from data, driving strategic business outcomes. What you'll do Deeply understand business processes, objectives, and challenges to identify key business metrics and opportunities for data-driven improvement. Proactively identify and analyze business anomalies, conducting root cause analysis and recommending corrective actions. Define and document clear, actionable business rules to ensure data quality, consistency, and integrity across systems. Collaborate closely with ML and Data Engineering teams to translate business requirements into technical specifications for data pipelines, models, and analytical solutions. Lead the definition and scoping of data-driven projects, including business use cases, success criteria, and key deliverables. Develop and implement robust data validation and quality checks to ensure the accuracy and reliability of business-critical data. Design and build insightful dashboards and reports that provide business stakeholders with actionable insights and monitor key performance indicators. Contribute to internal and customer-facing data product strategy, focusing on business value and user adoption. Lead incident response for data quality or business rule issues, conducting root cause analysis and implementing preventative measures. This role requires 7+ years of experience in data analysis, with a strong emphasis on business analysis and defining business rules. Proven ability to deeply understand business processes and translate complex business problems into data analysis requirements. Strong analytical skills with experience in identifying anomalies, trends, and patterns in large datasets. Proficiency in SQL for data extraction, manipulation, and analysis. Experience with data visualization tools (e.g., Tableau, Looker, Power BI) for creating impactful dashboards and reports. Excellent communication and interpersonal skills, with the ability to effectively collaborate with business stakeholders, ML engineers, and data engineers. Ability to think productively and partner with business and AI teams to drive data-driven solutions. Familiarity with data governance principles and best practices. &nbsp; Bonus points if you have Experience working with ML/AI teams on defining data requirements for model development and deployment. Understanding of data pipeline concepts and ETL/ELT processes. Exposure to cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Experience with statistical analysis or data modeling techniques. Please note that visa sponsorship is not available for this position. #LI-JM2 #LI-Remote The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$169,000&mdash;$211,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!As a crucial member of our team, you'll play a pivotal role across the entire machine learning lifecycle, contributing to our strategic Agentic AI platform, Conversational AI bots, RAG platform and traditional ML problem solving for our observability platform. Your tasks will encompass both science, engineering and operational aspects, including building production-ready inference pipelines, deploying and versioning models, and implementing continuous validation processes. On the LLM side you'll fine-tune generative AI models, design agentic language chains, and prototype recommender system experiments. Additionally, you will lead and guide the other Senior and Junior ML Engineers and assist the team's manager in the team-level tasks.&nbsp; What you’ll do Lead end-to-end development of Agentic AI Platform service.&nbsp; Building and maintaining inference pipelines for efficient model deployment. Experimenting with new techniques of ML models for observability use cases. Managing deployment and model versioning pipelines for seamless updates. Fine-tuning generative AI models to enhance performance. Designing AI Agents for conversational AI applications. Developing tooling to continuously evaluate models in production environments. Must have 8+ Years of overall experience Bachelor's or advanced degree in Computer Science, Engineering, Mathematics, or a related field. Advanced degree (Master's or Ph.D.) preferred. Demonstrated proficiency in software engineering design practices. Experience working with GenAI models, transformers and deep-learning techniques. Proven track record of deploying and managing ML models in production environments. Familiarity with common ML/NLP libraries such as PyTorch, Tensorflow, HuggingFace Transformers, and SpaCy. 4+ years of developing production-grade applications in Python. Proficiency in Kubernetes and containers. Familiarity with concepts/libraries such as sklearn, kubeflow, argo, and seldon. Expertise in Python is a must. Experience designing, developing, and testing scalable distributed systems. Experience with ML workflow management, like AirFlow, Sagemaker, etc. Experience guiding other Engineers in the past. Nice to have: Familiarity with message broker systems (e.g., Kafka, RabbitMQ). Knowledge of application instrumentation and monitoring practices. Familiarity with the AWS ecosystem. Past projects involving the construction of agentic language chains. Experience in C++, Kotlin, or other similar programming languages. &nbsp; Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Machine Learning Engineer #7577

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are seeking a detailoriented and proactive Lead Procurement Specialist to join New Relic. In this role you’ll be responsible for sourcing, purchasing, and managing software licenses, IT and facilities equipment, and related services to support our sales, finance, engineering, and operations teams. Your role will be crucial in ensuring costeffective procurement processes while maintaining highquality standards and compliance with company policies. This role requires working during the US shift hours, specifically from 6 PM to 3 AM IST. What you'll do Procurement Strategy: Develop and execute procurement strategies for software licenses, IT hardware, and services to meet operational requirements and costefficiency goals. Vendor Management: Identify, evaluate, and select vendors and negotiate contracts and agreements that align with company policies and objectives, and ensure competitive pricing and favorable terms. Purchase Orders and Contracts: Create and manage purchase orders, contracts, and agreements and ensure accuracy and compliance with company policies and legal requirements. Budget Oversight: Support FPA team to track procurement expenditures. Report on budget variances and costsaving initiatives to management. Risk Management:Assess and mitigate risks associated with software procurement, vendor relationships, and contract negotiations. Ensure compliance with cybersecurity and data protection requirements. Process Improvement: Continuously evaluate and improve procurement processes and workflows to enhance efficiency, reduce procurement cycle times, and streamline operations. Identify automation opportunities. Supplier Relationships: Build and maintain strong relationships with software vendors and service providers. Monitor vendor performance and conduct regular vendor reviews to ensure service level agreements are met. Compliance and Documentation: Ensure all procurement activities adhere to company policies, industry regulations, and legal requirements. Maintain accurate procurement records and documentation. &nbsp; This role requires Minimum of 6 years of work experience in procurement process Bachelor’s degree in a relevant field. &nbsp;Proven experience as a procurement specialist, purchasing agent, or similar role in a software company or IT environment. &nbsp;Strong knowledge of software licensing models, IT hardware procurement processes, and contract negotiation principles. &nbsp;Experience with procurement software and tools (e.g., ERP systems, contract management software like Netsuite, Workday, Coupa etc). &nbsp;Excellent communication skills and ability to collaborate effectively with internal stakeholders and external vendors. &nbsp;Analytical mindset with strong problemsolving skills and attention to detail. Bonus points if you have &nbsp;Adaptability to thrive in a fastpaced and changing environment typical of the software industry. &nbsp;Certification in procurement (e.g., CPSM, CSCP) is a plus Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Procurement Specialist

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityThe Lead Revenue Accountant will be working closely with the Revenue Accounting Senior Manager to build out our revenue accounting processes and ensure accurate financial reporting. What you'll do Manage the revenue-related month-end close process, ensuring accurate and timely recognition of revenue Review customer contracts and non-standard terms to determine appropriate revenue treatment and document accounting conclusions Prepare and reconcile revenue-related schedules, including deferred revenue, contract assets/liabilities, etc. Assist with financial and SOX audit controls Participate in streamlining and process improvement projects Support management in completing special projects, ad-hoc requests, and other assigned tasks related to revenue accounting This role requires 5+ years of combined experience across public companies and the Big 4 audit and accounting advisory practices Strong accounting knowledge of US GAAP, ASC 606 and Order to Cash process US public company experience, particularly in a SOX-controlled environment Ability to work in a fast-paced environment and manage competing priorities Bonus points if you have SaaS and/or consumption revenue experience is strongly preferred Experience with Zuora, SalesForce CPQ, and NetSuite preferred Please note that visa sponsorship is not available for this position. #LI-MA1&nbsp;#LI-HYBRIDThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$138,000&mdash;$172,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Revenue Recognition Accountant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityThe Solution Architect will engage directly with technical and business stakeholders to understand requirements, analyze information, and develop comprehensive solutions that align with business goals and Salesforce best practices. &nbsp;This role serves as a decision maker to both internal and external boundary systems within the Salesforce ecosystem. &nbsp;The Solution Architect will be responsible for architecting Salesforce solutions across multiple projects for our Sales Cloud and CPQ Platforms. What you'll do Provide overall architecture/design for Salesforce implementations across multiple projects for our Sales Cloud and CPQ internal platforms. Create prototypes and proofs of concept to aid in defining requirements. Map business requirements to Salesforce capabilities, determining when custom solutions are necessary. Lead or participate in the definition and prioritization/scoping of business and functional requirements and project sizing. Collaborate with cross-functional teams to determine the best implementation strategies for Salesforce solutions. Contribute to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks. Architect and deliver a robust data model that supports our overall companies Strategic initiatives. This role requires Qualifications: 7-8 years of Solutions Architecture experience. 4+ years of experience in SFDC Architecture. Proficiency with Salesforce technologies (APEX, Visualforce, Lightning/LWC, Force.com). Strong knowledge of the SFDC Data Model across various clouds/products and significant data modeling experience. Experience in architecting solutions on Sales Cloud and CPQ. Proven track record of successful large enterprise Salesforce project deliveries. DevOps experience for GearSet. Skills, Knowledge &amp; Abilities: Experience with CRM, CPQ (Steel Brick and Revenue Cloud) implementations. Experience with large data integration and data migration activities within Salesforce projects. Strong documentation skills for current and future state solution architecture, including functional/technical specifications, data integration, and data migration solution design. Excellent communication skills with the ability to engage in technical discussions, whiteboard sessions, and presentations. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Salesforce Solutions Architect - Sales Cloud & CPQ (FY26|G&A|#7461) Bangalore

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityIf you are driven by innovation, passionate about technical excellence, and ready to lead a team of exceptional engineers, apply now for the position of Lead Software Engineer at New Relic. Let's embark on an exciting journey of innovation and technical advancements together! At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. As a company at the forefront of the industry, we enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. Join us in our mission to revolutionize observability and empower businesses in today's dynamic digital landscape. What you'll do Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions. Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code. Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base. Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform. Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment. Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform. Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growth. This role requires Bachelor’s degree, software development, engineering, or a related technical field 4+ years of experience as a technical lead for a team of at least 5 engineers 8+ years of experience working as a software engineer working in Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks Proven ability to lead and mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others. Experience / familiarity with network device monitoring solutions Bonus points if you have Contribution to open source projects Experience working with or building GraphQL schemas Experience building and maintaining high throughput pipelines and distributed systems Experience working on an Observability product, especially in the SaaS vendor space Experience in managing / configuring network devices including routers, switches, firewalls Knowledge / familiarity with network monitoring tools &amp; protocol - SNMP, NetFlow etc Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Software Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. We enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. New Relic is a leader in the industry and has been on the forefront of developing cutting edge AI/ML solutions to revolutionise observability. What you'll do Drive the design, development, and enhancement of core features and functionalities of our AI &nbsp;platform with micro-services architecture and deliver scalable, secure and reliable solutions Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform Build thoughtful, high-quality code that is easy to read and maintain Collaborate with your team, external contributors, and others to help solve problems. Write and share proposals to improve team processes and approaches. This role requires Bachelor’s degree in Computer Science discipline or related field 8+ years of experience as a Software Engineer working with Python, developing production grade applications Demonstrated experience in designing, developing, and maintaining large-scale cloud platforms with a strong understanding of scalable distributed systems and microservices architecture Proficiency in back-end frameworks such as Flask/FastAPI; Pydantic for robust models; asyncio, aiohttp libraries for asynchronous request handling; Decorators for abstraction; Pytest for testing Competency in using Python threading and multiprocessing modules for parallel task execution. Knowledge of Coroutines. Understand the GIL and its implications on concurrency Experience in building secure infrastructure having simulated race condition attacks, injection attacks; leading teams through real incident management situations with strong debugging skills Demonstrated experience in working with both Relational and NoSQL DBs; message queueing systems (SQS/Kafka/RabbitMQ) Up to date with cloud technologies - AWS/Azure/GCP, Serverless, Docker, Kubernetes, CI/CD pipelines among others Bonus points if you have Exposure to Machine Learning and GenAI technologies Experience with Observability&nbsp; Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Software Engineer - #7217

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityIf you are driven by innovation, passionate about technical excellence, and ready to lead a team of exceptional engineers, apply now for the position of Lead Software Engineer at New Relic. Let's embark on an exciting journey of innovation and technical advancements together! At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. As a company at the forefront of the industry, we enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. Join us in our mission to revolutionize observability and empower businesses in today's dynamic digital landscape. Introduction to AI Monitoring Dive into the future with New Relic's groundbreaking AI Monitoring—the industry’s first APM solution providing unparalleled end-to-end visibility for AI-powered applications. AI applications represent a shift from traditional frameworks, harnessing advanced technology stacks featuring large language models (LLMs) and vector data stores. Our platform offers deep insights into key areas such as performance, cost, and quality, while exploring user interactions and response details across AI environments supported by vendors like OpenAI, Bedrock, and DeepSeek. What you'll do Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions. Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code. Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base. Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform. Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment. Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform. Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growth. This role requires Bachelor’s degree, software development, engineering, or a related technical field 4+ years of experience as a technical lead for a team of at least 5 engineers 8+ years of experience working as a software engineer working in Python, Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly Knowledge with front-end technologies (e.g., HTML, CSS, JavaScript, React) Proficient in Agile/Scrum methodologies for project planning and execution. Technical expertise in machine learning, AI, and software engineering, preferably in a SaaS environment. Experience in DevOps practices, technical support, and managing on-call rotations. Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others. Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks Proven ability to lead and mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly Bonus points if you have Contribution to open source projects Experience working with or building GraphQL schemas Experience building and maintaining high throughput pipelines and distributed systems Experience working on an Observability product, especially in the SaaS vendor space Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Software Engineer # 7232

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!About New Relic At New Relic, we deliver cutting-edge observability solutions that empower businesses with real-time insights into their software application and infrastructure performance. As an industry leader, our platform enables organizations to monitor, analyze, and optimize their systems for enhanced reliability and user experience. Join us in transforming observability and driving innovation in a fast-paced digital landscape. What you’ll do•Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions• Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code• Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base• Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform• Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment• Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform• Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growthThis role requires• Bachelor’s degree, software development, engineering, or a related technical field• 8+ years of experience working as a software engineer working as a full-stack engineer with a strong computer science background and an aptitude for learning new languages quickly• Expert on Java, Spring Boot, Hibernate and ReactJS• Demonstrated experience in designing and developing large-scale full stack software systems, utilizing modern programming languages and frameworks• Proven ability to lead and mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code• Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains.• Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly• Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others• Expertise in architecting and building Web Services and databases (Cassandra, DynamoDB, Elasticsearch, Aurora)•&nbsp; 5+ years hands-on experience of developing micro services•&nbsp; 3+ years hands-on experience deploying and running workloads on AWS Bonus points if you have• Contribution to open source projects• Experience with instrumentation and language agents used to collect telemetry data• Experience with OpenTelemetry• Experience working on an Observability product, especially in the SaaS vendor space• Experience with FinOps industry and best practices• FinOps Certified Practitioner&nbsp;• Experience in Infrastructure Cost and efficiency Cloud cost optimizationFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Software Engineer_FullStack

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As a Lead Total Rewards Analyst On a global level, assists in administering all global compensation and benefits plans, programs, policies and processes outside of the US. If you are an energetic, self-motivated, creative and organized individual who loves to learn and are looking to join a fast-paced and growing team, this is the right opportunity for you. &nbsp; What you'll do Compensation Support the design and maintenance of salary structures, incentive plans, and equity guidelines for India and assigned APJ/EMEA countries. Conduct market pricing, compensation benchmarking, and pay equity analyses using survey data (e.g., Radford, Mercer). Partner with HRBPs and TA on offers, promotions, and pay adjustments, ensuring market competitiveness and internal equity. Support annual compensation processes including salary review, incentive payouts, and equity planning, ensuring accuracy and compliance. Provide policy interpretation and guidance on regional compensation governance and regulatory requirements Manage New Relic's active participation in selected external salary surveys and industry benchmarking initiatives ensuring robust data is captured. Reviewing and Developing &nbsp;job architecture and grading structures for new and existing positions. Benefits Assists with strategic planning, design, implementation, maintenance, regulatory compliance, and administration of benefits programs Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement Looks for continuous improvements with benefits and wellness programs Contribute to the design, evaluation, and implementation of new benefits programs or enhancements to existing ones, conducting market research and benchmarking to maintain competitiveness) Ensures benefits programs provide a positive employee experience with education and clear communication Serve as a subject matter expert for employee benefits queries, providing clear and accurate information. Develop and deliver engaging benefits communications and educational materials.) Ensures benefits programs are efficient and scalable Build and maintain strong relationships with benefits vendors, brokers, and consultants. Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends This role requires 8+ years of experience in Compensation and/or Benefits managements Strong understanding of compensation and benefit management in India with an interest in expanding knowledge to other global regions in APJ and EMEA Utilizes best practices within the software and tech industries Strong business acumen experience managing benefits budgets in multiple geographies Experience managing time off and leave programs Assists with global benefits implementation and renewals Strong understanding of compensation practices and regulatory requirements in India, with exposure to APJ and EMEA. Proficient in job evaluation, market pricing, salary structures, and incentive plan administration. Advanced analytical skills with expertise in Excel, HRIS, and compensation planning tools.&nbsp;Stays apprised of market trends and changing legislation&nbsp; Software and tech company experience preferred Bachelor’s degree in business, HR or related field Ability to build collaborative relationships with key stakeholders Excellent verbal and written communication Ability to assist with and/or prepare and deliver executive level presentations Flexibility to work across different time zones to collaborate effectively with US and EMEA stakeholders. Proficiency in HRIS and other systems (e.g., Workday, Jira, ZenDesk, Coupa, SuccessFactors) &nbsp; Bonus points if you have Experience with tech or product companies preferred Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Total Rewards Analyst

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is seeking a highly skilled Lead Workday Payroll Technology Analyst with expertise in Workday Payroll and Compensation modules to join the Finance Technology team. This pivotal role involves optimizing our Workday Payroll system, integrations with third party international providers and providing technical solutions that enhance operational efficiency, ensure compliance, and positively impact the user experience. This individual will collaborate with the Finance, People Operations, and HR Information Systems teams to define and execute their strategy.&nbsp; Opportunity to work remotely may be available depending on applicant location. What you'll do Partner with stakeholders in Payroll, Benefits, Compensation, and other functional areas to identify development needs and provide technical solutions utilizing Workday. Provide technical guidance to Senior Workday Payroll Technology Analyst Research and resolve day-to-day Workday Payroll system issues quickly and efficiently. Support the build of integrations between third-party international payroll providers and Workday to create a central source of Payroll information. Own the Workday Payroll worksheets/workbooks including maintenance, enhancements, and architectural changes. Design and build solutions to streamline payroll processing to capture pay components such as shift allowances, stipends, and meal vouchers and flow into compensation. Create and update Workday configurations based on requirement changes, such as the bonus calculator. Building advanced custom reports, extracting data requests, and processing large, critical data sets with high accuracy. Lead the roll out of Workday Time Tracking module to additional countries. Design and configure solutions to track and pay on-call hours at different rates for international locations. Create and write Standard Operation procedures in a clear and organized manner. Special projects as assigned. This role requires Minimum of 8+ years of hands-on implementation or administration experience with Workday Payroll, Time Tracking, and/or Absence. Strong knowledge of Workday APIs and Workday Studio and/or Worksheets. Strong knowledge of PECI files and integrations with third party payroll providers. Completion of one Workday Pro track and exam within the first year of employment. Strong knowledge of Workday HCM and interoperability with payroll. Familiarity with SOX compliance and internal audit frameworks related to payroll. Bonus points if you have Workday Advanced Compensation certification Workday Pro certification in Payroll or Time Tracking Please note that visa sponsorship is not available for this position.The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$148,000&mdash;$155,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Workday Payroll Technology Analyst

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your OpportunityAre you a passionate talent acquisition leader, capable of leading a high-impact, agile team? New Relic is among the fastest growing SaaS companies, and we are looking for someone who will bring a blend of leadership in elevating the team and strategy to support our continuous growth!We are seeking a leader who will thrive in a fast-paced environment, with a bias for action. You’re able to build high-trust partnerships both with internal partners and business leaders across the organization and have a real passion for building extraordinary recruiting programs and processes. &nbsp; What You'll Do Lead, inspire and develop a team of Regional Recruiters that are passionate and accountable to build and deliver inclusive hiring strategies Build innovative and inclusive recruitment strategy for the Region that aligns to business priorities and workforce plans that include a meticulous focus on building diverse pipelines, effective assessment processes that scale and strong candidate experience Drive adoption of our hiring framework, "Hiring For Success" through trainings, communication, data to ensure a consistent and equitable process that results in hiring the right talent for New Relic Coach and develop varying levels of team members, continue to set a higher standard for excellence in performance, build strong business insight, and advisors to key internal partners Partner and collaborate across global teams to ensure alignment, build cohesion and engagement as a People Team (including other TA leaders, HRBP's, Compensation, Ops, etc) Empower a data oriented recruiting team, using data to set hiring priorities, setting clear expectations, and aligning resources to deliver on hiring targets. Use analytics and industry intelligence to provide insights and analysis to use in strategic decision making Create and deliver to key programs/projects that improve the diversity, process, and strategy for the region in alignment with Global TA/People Strategy Ensure a high quality experience for both candidates and hiring leaders Your Qualifications 12 + years of talent acquisition experience in with at least 4+ in technology industry, preferably SaaS/Product companies Experienced working in high-growth/fast paced environment, contributing to transformation and growth of the TA function 3+ years of leadership/mentorship experience Proven experience mentoring, coaching and elevating team performance across varied levels of experience Demonstrated ability devising and leading talent strategies in a fast-growth tech environment Proven ability to build strategic relationship with business leaders and internal partners by engaging, advising and delivering business solutions Demonstrated ability to drive and implement to a strategic roadmap and project management skills to drive to a common goal and reach major achievements and landmarks Proven experience using data analysis to drive business decisions using historical hiring trends, market data and insights Extraordinary presentation and communication skills to use for influencing and informing key leaders of TA Philosophy, Hiring Framework, current hiring trends or to assess need for course correction Global recruiting experience is desirable Please note, this position is not eligible for visa sponsorship.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Manager - Talent Acquisition - Hyderabad (#7425)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity The Payroll Manager is a senior level role that is responsible for proactive collaboration with&nbsp;customers and key internal business partners while assisting in leading the team on accounting&nbsp;and payroll tax tasks. The role requires outstanding customer service skills, payroll accounting&nbsp;and tax knowledge, independent thinking in handling payroll analysis and validations in a&nbsp;challenging, fast–paced and high-growth environment. This role will be accountable for all US and Canada payroll-related functions for Payroll&nbsp;Accounting and Tax. This includes payroll account reconciliations, payroll tax compliance, and&nbsp;payroll reporting. A successful candidate will be extremely detail driven and organized,&nbsp;delivering timely and accurate payroll and record keeping. They need to be knowledgeable in&nbsp;current federal and state wage and labor laws, and GAAP accounting. They should be able to&nbsp;collaborate with our business partners to book journal entries, reconcile GL accounts, reconcile&nbsp;tax filings, and understand payroll operations. &nbsp;The individual must be able to handle ambiguity,&nbsp;easily adapt to changes within the organization, be self-motivated, and possess strong leadership&nbsp;skills. &nbsp; What you'll do Reconcile Compensation and Payroll related accounts Reconcile Tax Filings and tax related GL accounts Knowledgeable in payroll operational tasks including auditing reports, computing gross to net calculations, computing taxable wages, reconciling errors, and performing root cause analysis Train and educate the team on payroll processes and/or new wage and labor laws Ensure all tax payments and compliance requirements are met Ensure sufficient controls are in place and implemented for SOX Compliance Create and write Standard Operating Procedures in a clear and organized manner Work with HR partners and external payroll providers / vendors to ensure consistent and accurate flow of information Address complex payroll related inquiries from employees and /or key state holders Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions are met Work with internal and external audit to ensure the integrity of payroll reports Special projects as assigned This role requires 12+ years of payroll experience 5+ years’ experience of payroll accounting and payroll tax experience 5+ years’ experience in payroll operations CPP designation preferred Bachelor’s degree in accounting or finance preferred Worday HCM and Payroll experience preferred Excellent written and oral communication skills Possess a positive attitude and willingness to learn new things Must be self-motivated and able to work independently Advanced proficiency in Microsoft Excel Experience in a fast-growing company strongly preferred Attention to detail and high level of accuracy &nbsp; Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Manager, US Payroll Accounting and Tax - US Night Shift (FY26|G&A|#7248)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!At New Relic, a Partner Solutions Architect (PSA) is a crucial member of our Alliances &amp; Channels team for EMEA, acting as a deep technical expert and trusted advisor to our diverse partner ecosystem. This role operates proactively, preceding the engagement of pre-sales Solution Consultants, with the primary objective of enabling key partners to increase observability maturity, evangelising of our broad platform capabilities and drive local engagement with senior partner stakeholders.&nbsp; &nbsp; The PSA will be an Observability domain expert and will work with GSI Partners in India, who are actively engaged in EMEA, to develop new propositions, enhance GTM strategy and ensure successful customer outcomes in partnership with the Partner Sales organisation. You will be instrumental in accelerating the impact of your assigned partners, who will become a force multiplier for revenue growth in a highly competitive market.&nbsp; &nbsp; Key Responsibilities: &nbsp; Joint Solution Design &amp; Architecture Guidance: Collaborate closely with partners to understand their specific requirements and provide expert architectural guidance. You will help them design tailored solutions that leverage New Relic's capabilities and align with best practices, contributing to repeatable joint solutions, blueprints and reference architectures.&nbsp; &nbsp; Partner Enablement &amp; Certification: Develop, deliver, and continuously evolve comprehensive training programs for partners, enhancing their maturity and delivery capabilities to greater depth and scale. This includes conducting workshops, webinars, and on-site training sessions, as well as designing and operating partner certification programs.&nbsp; &nbsp; Technical Leadership &amp; Partner Advocacy: Provide white-glove technical leadership to partners throughout all phases of engagement, from initial solution design to post-implementation. Act as the primary technical point of contact, ensuring seamless integration and operation of New Relic within partner solutions. Advocate for partner needs internally, orchestrating support from New Relic's product, engineering, and support teams to drive successful outcomes and product enhancements.&nbsp; &nbsp; Pre-Sales &amp; Post-Sales Partner Support: Serve as a technical trusted advisor and evangelist for partners, engaging in activities such as end-customer demonstrations, Proof of Value (PoV) engagements, and executive briefings. You will help overcome technical sales obstacles with creative and adaptive approaches, collaborating with the wider SA and SC teams as required.&nbsp; &nbsp; Relationship Management &amp; Advocacy: Build and maintain strong, trust-based relationships with capability and delivery teams in your assigned partners. Act as a crucial conduit between partners and New Relic's internal product management, engineering, and support teams, advocating for partner technical concerns, use cases, and feature requests to drive resolution and product enhancements.&nbsp; &nbsp; Content Creation &amp; Thought Leadership: Create and maintain enablement and engagement plans, support with training materials, and other resources to support partner enablement. You will also contribute to thought leadership by presenting at industry events, conferences, and webinars, and by developing blog posts or whitepapers.&nbsp; &nbsp; What You'll Bring: Transformation Project Acumen &amp; GSI Engagement: Demonstrated experience working on large-scale enterprise transformation projects, encompassing people, process, and technology dimensions. Proficiency in understanding and navigating the methodologies, frameworks, and reference architectures typically employed by large Global System Integrators (GSIs) and IT consultancies in delivering complex transformation initiatives. Ability to strategically position these established GSI reference architectures and solution blueprints, demonstrating its value in achieving transformation outcomes. Proven capability to engage with GSI Centers of Excellence (CoEs) to develop repeatable joint solutions and reference architectures that feature New Relic's product. Technical Expertise: 8+ years of experience in a customer-facing or partner-facing technical role, such as Solutions Architect, Sales Engineer, or Technical Consultant, preferably within the software industry. Deep understanding and hands-on experience with observability platforms (e.g., New Relic, Dynatrace, Datadog, Splunk), including APM, Infrastructure Monitoring, Logs, Tracing, and Digital Experience Monitoring. Strong background in cloud technologies (AWS, Azure, GCP), containerization (Docker, Kubernetes, OpenShift), microservices architectures, DevOps/CI/CD practices and configuration management tools (e.g., Terraform, Ansible) Proficiency in one or more programming/scripting languages (e.g., Java, .NET, Python, Node.js, Go, Ruby). Experience with SAP and ServiceNow is a plus Preferred Certifications: Industry certifications such as AWS Certified Solutions Architect or TOGAF are a bonus Education: Bachelor’s degree in Computer Science, Information Technology, Engineering (EE, CE), Management Information Systems (MIS), Business, or a related field (or equivalent work experience) Partner &amp; Business Orientation: Demonstrated experience working with or supporting channel partners (System Integrators, MSPs) and/or strategic alliances (Cloud Providers, Technology Partners). Ability to translate complex technical concepts into clear, concise, and compelling business value propositions for both technical and non-technical audiences. Strong understanding of partner business models and how technology enables their growth and service offerings. Excellent presentation, communication, and interpersonal skills, with the ability to build strong, trusted relationships with partners at all levels. Superior organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment. Problem-Solving &amp; Adaptability: A passion for solving complex technical and architectural challenges in real-time. Self-starter with a proactive and results-oriented mindset. Ability to work independently and collaboratively within a cross-functional team. A continuous learner with a desire to master new technologies and adapt to evolving market demands. Exceptional written and verbal communication skills, with the ability to effectively train, support, and present to diverse audiences, from technical staff to C-level executives Strong analytical, problem-solving, and troubleshooting skills, with the ability to think strategically Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Partner Solutions Architect (#7471)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is hiring a Principal Corporate Communications Manager to join our team and support us in creating and driving a strategic internal corporate narrative. This strategic role is critical for ensuring all internal company communications are directly aligned with our business objectives, drive our overarching strategy, and empower our employees to execute on an aligned vision. This role will partner closely with the Chief of Staff to the CEO and will report to the Senior Director of Communications. This role will be instrumental in executing a robust internal communications strategy that directly supports our business goals. This involves translating our strategic vision into compelling narratives, ensuring the right information reaches the right audiences at the right time, and ultimately provides understanding to our employees on what is most critical for the business. What you'll do Strategic Communications Execution: Develop and execute a comprehensive internal communication strategy that directly supports our company’s business goals and priorities Business-Centric Messaging: Develop and refine company-wide messaging that clearly articulates our strategic direction, key initiatives, and performance metrics, ensuring all internal communications directly serve the business. Executive &amp; Leadership Communications: Partner with the Chief of Staff to prepare and refine internal communications for key company events, including All-Hands meetings, VP+ gatherings, and other leadership forums, ensuring content is impactful and aligned with business objectives. Information Dissemination Strategy: Design and implement a thoughtful strategy for disseminating critical business information to various employee segments, ensuring optimal reach, understanding, and engagement. Critical Issues Management &amp; Response: Own and lead the rapid development and dissemination of clear, concise, and accurate internal communications during high-pressure situations or crises, ensuring timely and effective information flow. Content Development &amp; Curation: Lead the creation of engaging and informative internal content across various channels, including presentations, internal memos, leadership messages, and company-wide updates, always with a focus on business impact. Measurement &amp; Optimization: Establish metrics to evaluate the effectiveness of internal communication efforts and make data-driven adjustments to optimize impact and alignment with business outcomes. Cross-Functional Collaboration: Collaborate closely with various departments and business units to ensure consistent and cohesive internal messaging across the organization.&nbsp; This role requires 10+ years of experience in internal corporate communications in tech industry, with a strong emphasis on strategic execution and executive communications. Proven track record of partnering with senior leadership (e.g., CEO, Chief of Staff) to execute business-driven internal communication strategies. Demonstrated ability to perform effectively and maintain composure in high-pressure, fast-paced, and emergency situations. Exceptional written and verbal communication skills, with a strong ability to write in different voices and adapt to various executive tones. High emotional intelligence (EQ) and a strong executive presence, enabling effective collaboration and influence with senior leaders. Demonstrated ability to think strategically and connect communications efforts directly to business outcomes. Experience managing and orchestrating company-wide internal events (e.g., All-Hands meetings) and ensuring effective information flow.&nbsp; Strong understanding of internal communication best practices and channels. Bachelor’s degree in Communications, Marketing, Journalism, Business, or a related field.&nbsp; Please note that visa sponsorship is not available for this position. &nbsp; #LI-JH1The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$146,000&mdash;$198,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Corporate Communications Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Join a team of forward-thinkers to spearhead the vision and execution of a cutting-edge Generative AI &amp; Machine Learning platform. We are at the forefront of innovation, shaping the future of problem-solving for engineers in observability, incident management, troubleshooting, DevOps, root cause analysis, and testing spaces using the latest in AI and LLM technology + New Relic’s growing list of features. Your Opportunity As a Principal Product Manager, Generative AI &amp; Machine Learning, you will lead the development and strategy for New Relic's generative AI &amp; ML platform. You will be a visionary, driving the creation of features and experiences that leverage generative AI and other AI/ML models to solve problems in observability, engineering, CI/CD, incident response, and root cause analysis. Your entrepreneurial spirit will generate excitement and buy-in for your ideas as you guide your team and the product from ideation to scaling and monetization. In this role, you will&nbsp; Define and execute a strategy for enabling New Relic features and experiences with generative AI and other AI/ML models. Effectively shepherd the development and maturation of New Relic AI features and platform, from ideation through to production scaling and monetization. Demonstrate the ability to lead multiple engineering teams toward common goals and compelling visions. Operate at multiple organizational and strategic levels, from hands-on execution to securing C-Suite buy-in for high-risk, high-reward initiatives. Clearly communicate a vision and achievable goals in a rapidly changing space, leveraging continuously evolving technology. Work cross-functionally and with product teams to secure buy-in, foster relationships with product peers, and help the company achieve ambitious goals. Manage resources, timelines, and project scopes effectively, wearing your project manager hat when necessary. Your Qualifications Must-have: 7+ years of SaaS and cloud-based software product management experience. 1-2 years of experience with AI and LLM technology. Experience driving product vision, go-to-market strategy, and design discussions. Experience creating strategic product roadmaps and working with cross-functional teams. Highly effective written and verbal communication and the ability to explain complex technical design in 20 seconds or 20 minutes, depending on the audience and goals Ability to combine data-driven approaches with strong user empathy to figure out what / when / why to ship Good negative capability: Confidence in navigating ambiguous and vague problem definitions and the ability to refine them into an actionable plan Demonstrated strong ownership and execution skills. Nice-to-have :&nbsp; Experience building and launching a multi-purpose generative AI assistant. Experience in the observability sector. Startup experience showcasing your ability to pitch ideas and generate interest and buy-in. You are a self-starter with experience leading teams through influence rather than authority. Ability to operate successfully in a lean, agile, and fast-paced organization Can demonstrate and articulate past product decisions, product architecture, and conflict management examples. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Product Manager - Generative AI & ML

new-relic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity If you love to build distributed systems at scale and are a technical leader who is passionate about keeping your hands on the keyboard, read on. We are looking for engineers who have spent years building and supporting large distributed systems that are innovative, scalable, reliable, and performant. It is an exciting time to be working in the Observability space! DevOps, containerization, cloud-native computing, and new open-source standards like Open Telemetry are driving explosive growth in telemetry data. New Relic is a leader in this space that has been growing rapidly to meet this demand and to provide our customers with a world-class solution for surfacing deep, correlated, and real-time insights across any telemetry source at enterprise volume, from anywhere. We ingest petabytes of data per day, billions of data points per minute, serve billions of web requests, and process millions of messages per second. What you'll do Principal engineers play a critical role in our engineering organization. We believe in small teams aligned around functionally related services. This engineer will assist teams when they need extra capacity or are tackling particularly important or ambitious problems. Engage, embed, and go deep with teams on high-impact projects. Do run-ahead research and build prototypes for new features or to optimize existing systems for performance or cost. Coach and mentor the teams you collaborate with and develop balanced, maintainable solutions that leave teams healthier than before. Contribute to cross-team initiatives and promote standards and information sharing between teams. What your playground will look like: 100s of predominantly Java services with one of the largest Kafka backbones in the world. A multi-cloud (Kubernetes) environment spanning thousands of nodes and accepting 10s of billions of HTTP requests a day. Our massively scalable, purpose-built telemetry database, NRDB. This role requires If you are considering this role you are likely a seasoned and esteemed contributor in your past endeavours and are looking for a new challenge. 14+ years of professional software development experience Proven track record of senior technical leadership Knowledge of fundamentals required to build and operate highly-available software and data pipelines at scale including data structures, architectural patterns, distributed systems and supporting toolchains. Strong interpersonal skills, including the ability to seek consensus, provide technical leadership, lead by example, exhibiting patience and determination. Ability to rapidly come up to speed on new teams and services to make decisive organizational and technical impact. Bonus points if you have The ideal candidate will have expertise in one or more of the below areas and is energized by building expertise in some of the others. Experience with Java Experience with observability tools and platforms (such as ours) Experience with Kubernetes and containerization Exposure to cloud architectures (AWS, Azure, GCP) &nbsp; Leave the appropriate visa sponsorship statement below and remove the other statement:Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Software Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We're looking for a seasoned software engineer and technical leader to join our core Streaming Platform group as a Principal Engineer. This team is the heart of New Relic's data processing capabilities, building and operating the high-throughput, low-latency pipelines that power our entire product suite. You will be instrumental in shaping the future of how New Relic ingests, processes, and leverages telemetry data at a massive scale. If you’re ready for this job, you’ve spent years designing, building, and operating high-scale streaming data systems. You have deep expertise in technologies like Apache Kafka, Apache Flink, and cloud-native data services. You’ve faced the challenges of distributed data processing—and have the scars and successes to prove it. You are passionate about building robust, efficient, and elegant solutions to complex data problems. Being a Principal Engineer at New Relic At New Relic, Principal Engineers are force multipliers and technical visionaries, not gatekeepers. Your role is to elevate the teams around you, paint a clear picture of the technical future, and ensure everyone has the guidance and tools to get there. You'll help engineers see around corners, make durable architectural decisions, and avoid costly mistakes, empowering them to deliver incredible results. Our playground is one of the largest in the industry. We operate a multi-cloud environment that processes petabytes of data per day and scans more than 150 billion data points each minute. Your work will directly impact the performance and reliability of the platform that our customers—including more than 50% of the Fortune 100—rely on every second. What you'll do Define Architectural Vision: Define and drive the technical vision and long-term strategy for New Relic's core streaming data pipelines, ensuring they are scalable, reliable, and cost-effective. Technical Leadership &amp; Mentorship: Serve as a technical leader and mentor for multiple engineering teams working on the streaming platform. You will guide design, promote best practices in stream processing, and elevate the technical bar for the entire organization. Hands-On Prototyping &amp; Development: Engage in hands-on development for critical path projects, building prototypes to de-risk new technologies, and optimizing existing systems for performance or cost. Solve Hard Problems: Tackle our most complex technical challenges related to data consistency, fault tolerance, and performance at extreme scale. Cross-Functional Collaboration: Partner with product managers, engineering leaders, and other principal engineers to align the platform roadmap with business objectives and the needs of product engineering teams. Evangelize and Educate: As a distributed organization, clear documentation and communication are paramount. You will create architectural documents, tech talks, and best-practice guides to share knowledge across the company. What Your Playground Will Look Like One of the largest Apache Kafka deployments in the world, serving as the central nervous system for all New Relic data. A sophisticated stream processing environment utilizing Apache Flink and other frameworks to perform real-time data enrichment, aggregation, and analysis. A multi-cloud architecture (primarily AWS) leveraging services like Kubernetes (EKS), S3, and other cloud-native technologies. A polyglot environment with hundreds of services written predominantly in Java and Go. This role requires Must-have: 10+ years of software engineering experience, with a significant focus on building and operating high-throughput, low-latency distributed data systems. Deep, hands-on expertise with stream processing technologies such as Apache Kafka and Apache Flink. Proven experience designing and deploying large-scale systems on a major cloud platform (AWS, GCP, or Azure). Strong proficiency in a systems programming language like Java or Go. Demonstrated ability to provide technical leadership, drive consensus, and mentor engineers across multiple teams. Excellent written and verbal communication skills, with experience articulating complex technical concepts to diverse audiences. Bonus points if you have Experience with data lake technologies and architectures (e.g., S3, Delta Lake, Iceberg). Contributions to open-source projects in the data streaming or distributed systems space. Knowledge of observability principles and experience working with telemetry data (metrics, logs, traces). An advanced degree (MS or PhD) in Computer Science or a related STEM field. &nbsp; &nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

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