New Relic helps engineers and developers do their best work every day — using data, not opinions — at every stage of the software lifecycle.

The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity We are seeking a Director of Strategic Sourcing, Procurement and Travel to lead the enterprise-wide Vendor Management Office.&nbsp; This serves as a senior leadership&nbsp; role driving high-impact RFx initiatives, complex commercial negotiations, and supplier performance, while driving transformation, governance, and long-term value creation across the business. You'll provide internal client support, handle interaction between stakeholders and suppliers for strategic sourcing purchase requests, and contract management acting as the liaison to assigned lines of business through the VMO. We need a cross-functional experienced professional with the ability to see and link the pieces of the big picture together across functions to help our business grow and thrive. This role will be responsible for handling vendor relationships, empowered to negotiate strategic contracts, and supporting New Relic spend. The ideal candidate will view vendors from a life cycle perspective with a focus on reduced cost, increased customer happiness, and greater business impact. &nbsp; Key Responsibilities Develop and maintain positive business relationships with suppliers as well as key stakeholders and budget owners and collaborate with internal customer/category groups in a personable, approachable manner Sponsor and lead high-complexity, mission-critical RFx initiatives Lead and support complex commercial negotiations across software, SaaS, cloud, hardware, and professional services Own and strengthen critical supplier relationships, resolving issues and driving continuous improvement. Lead the Travel and Expense function for the company&nbsp; Develop and implement sourcing strategies, procurement &amp; travel policies, and governance across all spend categories Partner closely with Legal, Security, Finance, and Technology leaders to align on cross-functional goals Drive cost optimization, market benchmarking, and total cost of ownership (TCO) analysis Lead organizational change and strategic procurement programs aligned to business objectives. Manage departmental budget and define performance metrics and evaluation criteria Build, lead, and develop high-performing, distributed procurement teams Provide executive-level communication, guidance, and reporting on procurement objectives and outcomes. Requirements&nbsp; Bachelor/Master’s Degree business, information systems, or related field and 10+ years of direct experience in a strategic sourcing management role. 5+ years of experience leading a team 10+ years of experience negotiating commercial contracts, preparing and redlining in word, for software and hardware licenses, professional services agreements, statements of work, SaaS, Cloud Subscriptions, and amendments to existing contracts. 10+ years of direct experience in a lead / principal role. Experience leading Travel and Expense function Globally&nbsp; Ability to build contract price modelling using a fact-based data driven approach in Excel to provide sourcing recommendations. Experience with procurement software (i.e. Coupa, NetSuite, Oracle and JIRA). Experience formulating methods to develop and analyze various category portfolios, including market price benchmarking and total cost ownership (TCO) analysis. Keen ability to proactively identify/propose cost reductions and continuous supplier performance improvement opportunities Experience Building and developing high performance Global teams with a focus on learning and career growth. Exceptional communication, stakeholder management, and leadership skills. Please note that visa sponsorship is not available for this position. #LI-MM4 #LI-remote&nbsp;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$165,000&mdash;$211,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Sourcing & Procurement

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity
At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.
Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum.
What you'll do
<ul>
<li>Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript)</li>
<li>Own end-to-end delivery — sprint planning, execution, quality, and release</li>
<li>Set clear expectations, manage performance equitably, and develop engineers at every level</li>
<li>Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans</li>
<li>Drive architectural discussions and hold the team to engineering excellence standards</li>
<li>Identify and remove blockers proactively; surface risks before they become incidents</li>
<li>Build a culture of accountability, transparency, and continuous improvement</li>
<li>Contribute to hiring — own interview loops, assess technical and leadership fit</li>
<li>Mentor and grow engineers toward their next level; build a visible talent pipeline</li>
<li>Operate in an agile, DevOps environment — your team owns what they ship</li>
</ul>
&nbsp;
This role requires
<ul>
<li>10+ years engineering experience with 2+ years managing engineering teams</li>
<li>Demonstrated experience managing senior individual contributors (P4/Staff level) — coaching, giving feedback, holding the bar</li>
<li>Strong technical foundation in backend systems — Java/Spring Boot or equivalent; ability to engage credibly in architecture discussions</li>
<li>Proven track record of delivering complex projects on time with high quality</li>
<li>Experience with performance management — setting expectations, coaching through gaps, documenting and escalating when needed</li>
<li>Ability to balance technical debt, feature delivery, and team health tradeoffs</li>
<li>Strong communication skills — direct, transparent, effective with engineers and stakeholders alike</li>
<li>Familiarity with modern engineering practices: CI/CD, observability, microservices</li>
</ul>
Bonus points if you have
<ul>
<li>Experience with React/TypeScript or full-stack teams</li>
<li>Familiarity with Kafka, GraphQL, or distributed data systems</li>
<li>Exposure to AI-assisted development practices (spec-driven dev, Claude Code, Copilot)</li>
<li>Experience managing teams through significant transitions (new product area, rapid scaling)</li>
<li>Background in observability, SRE, or reliability engineering domains</li>
</ul>
Why Join Us:
<ul>
<li>Be part of a forward-thinking team working with cutting-edge technologies in a collaborative environment.</li>
<li>Access to opportunities for professional growth and development, including mentorship, learning resources, and a culture that encourages continuous improvement.</li>
<li>We believe in maintaining a healthy work-life balance with flexible work hours and remote work opportunities.</li>
</ul><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Manager, Software Engineering (Fullstack Team)

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity 
Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you.
Why Join New Relic?
New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.
What you'll do 
<ul>
<li>Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling.</li>
<li>Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions.</li>
<li>Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies.</li>
<li>Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities.</li>
<li>Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience.</li>
</ul>
This role requires
<ul>
<li>1+ years of sales experience, preferably in a high-volume outbound prospecting role.</li>
<li>Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment.</li>
<li>A passion for sales, with aspirations to grow into a closing role.</li>
<li>Strong communication skills (written and verbal) with the ability to engage prospects at all levels.</li>
<li>Comfort with cold calling and a track record of exceeding targets.</li>
<li>Critical thinking skills to analyze customer needs and tailor messaging effectively.</li>
</ul>
Bonus points if you have 
<ul>
<li>Experience in SaaS or technology sales.</li>
<li>Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools.&nbsp;</li>
<li>Proven success in creating and managing outbound prospecting campaigns.</li>
<li>A customer-first mindset with enthusiasm for understanding technical solutions.</li>
</ul>
Please note that visa sponsorship is not available for this position. 
&nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.</div><div class="title">Estimated On-Target Earnings Range</div><div class="pay-range">$66,000&mdash;$83,000 USD</div></div></div><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Business Development Representative (Outbound)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for an Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime &amp; performance to ensure high mission success, gaining greater scale &amp; efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share. &nbsp; Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Ability to target new logos that are not already covered by other teams. Identify customer needs and configure an appropriate offering from our portfolio to meet those needs. Expand top of funnel by complimenting centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels - C level executive sponsors, influencers, and day-to-day users. Use New Relic’s sales process to close large-scale, multi-year consumption-based deals. Prepare accurate forecasts, build a pipeline to cover bookings target, document activities in Salesforce, and perform other tasks necessary to drive revenue and communicate activities to sales management. Working with our customer throughout the sales process to achieve positive business outcomes. Partner closely with dedicated Solutions Consultant as well as Sales Development Representative to drive results Review public information (e.g., new FDA approvals, executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers. Exceptional knowledge of Observability solutions demonstrating proficiency and positioning of New Relic solutions. This role requires &nbsp;5+ years of sales experience &nbsp;Field sales experience selling software to the F1000 &nbsp;Continuous, substantial, and proven success in enterprise sales &nbsp;High energy and well-developed business sense &nbsp;Exceptional ambition combined with great teaming skills &nbsp;Experience in consultative, enterprise solutions selling &nbsp;Deep and creative sales hunter skills Bonus points if you have Previous experience selling Observability solutions Technical background Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-RemoteThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$248,000&mdash;$310,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Enterprise Sales (Greenfield)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Job DescriptionThis role is key to helping our customers love New Relic by troubleshooting technical customer issues with New Relic Products (User permissions, SSO/SAML config, Usage and Billing queries). &nbsp; By clearing technical blockers, Technical Support Engineers help to ensure our products are performing to their designed specification, get their data into New Relic, and realize the value of their investment in our platform.&nbsp;Responsibilities&nbsp; Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform. Advance your skills through additional training and exposure to other features and capabilities of our Products Eligibility Criteria2+ Years of&nbsp; experience in handling customer facing role.Great Communication.Good to have experience addressing escalations from customers.&nbsp;Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Technical Support Engineer - R0000457

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew&nbsp;Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New&nbsp;Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires&nbsp; 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) 新しい業界、新しいテクノロジーへの関心が高い方 業界にこだわらず営業活動ができる 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である 熟考型ではなく走りながら考えることできるハードワーカー 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたしますPlease note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Enterprise Sales - Account Executive

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!your opportunityWe are looking for Senior Account Executive - Enterprise to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime &amp; performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic.Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition.What you'll doExpanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest.Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs.Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals. Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management.Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information for the company and its competitors to remain updated on potential demand triggers.Demonstrating New Relic Product Proficiency – Be proficient with a working knowledge across New Relic’s product lines and quantifying business value for customers.This role requires 10+ years of relevant experience Extensive experience in a quota-carrying sales experience as an account owner at a software/technology company with a focus on new business acquisition&nbsp; Track record of tenacity and driving results with a sense of urgency Track record of closing multi-year and subscription/consumption-based SaaS deals Proven ability to cultivate relationships based on advising on quality or manufacturing insights, best practices and strategy Excellent leadership and strong ability of working with and indirectly managing sales support colleagues Viewed as an expert in domain by accounts Bachelor’s degree or equivalent work experience Please note that visa sponsorship is not available for this positionFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Account Executive - Enterprise Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for a Enterprise Account Executive to join our extraordinary Enterprise Sales team. This is a chance to work with a "challenger brand" mentality—offering you the chance to do things you might not have been allowed to do before. You will be crucial in steering where we are headed. This is a remote opportunity, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won't be isolated; you will be out in the field making things happen across the Northeast region. What You'll Do: Build Relationships Face-to-Face: You will have frequent face-to-face meetings with clients, perfect for someone who thrives in social settings. You will focus on customers within the Northeast region, building genuine connections rather than just sending emails. Enjoy Autonomy and Trust: You will have the freedom to follow your instincts and make your own decisions. We trust you to manage your own schedule, balancing your home office time with necessary travel. Engage at the Highest Levels: You will navigate complex organisations and present to multiple decision-makers, including the "C-Suite," ensuring our value proposition is heard by those who matter most. Drive Market Impact: You will help companies across every size and vertical improve their customer experience and accelerate their time to market. This Role Requires: Substantial Experience: Approximately 8+ years of sales experience, specifically with a background in selling software to F1000 organisations. Strategic Mindset: A proven history of success in enterprise sales, with the ability to navigate complex deal cycles. Regional Focus: The ability and willingness to travel frequently within the Northeast region to meet customers. Consultative Approach: Experience in consultative, enterprise solutions selling; you listen first and solve second. Ambition and Collaboration: A desire to succeed combined with excellent teaming skills; we value those who lift the wider team while achieving their own goals. Bonus Points: Industry Knowledge: Experience selling Observability, DevOps, or related cloud software solutions. Educational Background: A related university degree or equivalent practical experience. Please note that visa sponsorship is not available for this position.#LI-KM1 &nbsp;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$264,000&mdash;$332,000 CADFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Enterprise Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunityNew Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)• 新しい業界、新しいテクノロジーへの関心が高い方• 業界にこだわらず営業活動ができる• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である• 熟考型ではなく走りながら考えることできるハードワーカー• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたしますPlease note that visa sponsorship is not available for this position. &nbsp; &nbsp;#LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Account Executive - Enterprise Sales (Japan)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunityNew Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)• 新しい業界、新しいテクノロジーへの関心が高い方• 業界にこだわらず営業活動ができる• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である• 熟考型ではなく走りながら考えることできるハードワーカー• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたしますPlease note that visa sponsorship is not available for this position.&nbsp;#LI-Hybrid &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires&nbsp;• 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)• 新しい業界、新しいテクノロジーへの関心が高い方• 業界にこだわらず営業活動ができる• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である• 熟考型ではなく走りながら考えることできるハードワーカー• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたしますPlease note that visa sponsorship is not available for this position.&nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we believe observability is the heartbeat of modern engineering. We are looking for a strategic Product Marketing Manager to join us as a lead champion for our cloud-native observability solutions. In this role, you won’t just launch &nbsp;features; you’ll be the architect of how the world’s leading enterprises master their complex digital environments. You will join a collaborative team that is the bridge between our engineering vision and our customers’ success. This is a high-visibility role where you will act as the voice of the product to the market—and the voice of the market back to the product. You will be instrumental in driving New Relic’s growth and cementing our leadership in AI-driven observability. This will be achieved by translating complex technologies—such as Kubernetes,and serverless architectures—into clear, human-centric value propositions. If you thrive on crafting narratives that resonate with everyone from C-level executives to DevOps engineers and platform operators, this is the place for you.What you'll do Shape the Narrative: Take ownership of messaging and positioning for our advanced observability solutions, turning technical concepts into compelling stories that resonate with everyone from DevOps engineers to C-suite executives. Lead the Strategy: Design and execute comprehensive Go-to-Market (GTM) plans for new observability&nbsp; products, ensuring seamless launches and long-term market adoption. Create with Purpose: Develop high-impact content—including technical blogs, webinars, and case studies—that empowers our community and provides genuine value to technical audiences. Empower Our Teams: Act as a dedicated partner to our Sales and Enablement teams, equipping them with the tools and insights they need to win in a competitive B2B landscape. Influence the Future: Collaborate deeply with Product Management and Engineering to share market insights and customer feedback, helping to build the roadmap for the next generation of infrastructure monitoring. Drive Results: Use data-driven insights to measure the impact of your initiatives, iterating and refining our approach to boost operational excellence. &nbsp; This role requires B2B Marketing Expertise: 5+ years of experience in product marketing, product management, or sales engineering within a high-growth B2B software environment. Strategic Communication: A talent for simplifying complex technical concepts for a general audience and a history of building consensus in fast-paced, evolving environments. Infrastructure Fluency: A strong understanding of the cloud-native ecosystem, including microservices, Docker, Kubernetes, and major cloud providers (AWS, Azure, or GCP). Partnership Mindset: A proven ability to build strong, inclusive relationships across engineering, sales, and executive leadership. Market Curiosity: Experience positioning technical products to both the hands-on users and the economic decision-makers who support them. Bonus points if you have Direct experience in the Observability, APM, or Frontend development sectors. A background in Computer Science, Engineering, or a technical field (or equivalent practical experience). Advanced experience (8+ years) in technical pre-sales, consulting, or product management. Familiarity with OpenTelemetry (OTel) or open source monitoring technologies. Please note that visa sponsorship is not available for this position.&nbsp; #LI-JH1The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$118,000&mdash;$148,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Product Marketing Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityA short summary describing the role and how it fits in the vision &amp; structure of the organization. Describe attributes or key behaviors with examples of how this shows up. Include people management if this role will have direct reports. This section should be 1-2 paragraphs, no more than 2-3 sentences each. What you'll doSummarize the 3-5 key areas of responsibility for the role, and deliverables that will measure success. Include key tasks, process improvements, team objectives, and/or long term strategy issues. This role requiresList objective, “must-have” criteria, such as the minimum # years of experience (except for roles in the UK), and required education, licenses, or certifications. Use New Relic’s Career Tracks as a reference. &nbsp; &nbsp; &nbsp; Bonus points if you haveList “nice-to-have” criteria, such as attributes/behavioral values, strongly desired qualifications, and working conditions. &nbsp; &nbsp; &nbsp; Leave the appropriate visa sponsorship statement below and remove the other statement:Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. [Please insert your recruiter tag and the work arrangement tag for this job below (e.g., #LI-EW1 #LI-Hybrid). Once updated, remove this block of text before saving the job.] #LI-Insert recruiter tag&nbsp;#LI-Insert work arrangement tagThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDThe pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDThe pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, &nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDThe pay range below represents a reasonable estimate of hourly pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.Estimated Base Pay Range$1&mdash;$2 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div><h3>Your Opportunity&nbsp;</h3>
Join our high-performing sales team as an Account Executive, dedicated to driving significant expansion and strategic adoption within a named portfolio of our most critical enterprise customers across Germany. You will be the orchestrator of value, translating complex technical observability capabilities into quantifiable business outcomes&nbsp;
<h3>What You'll Do</h3>
<ul>
<li>Orchestrate Value:&nbsp;Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers.</li>
<li>Executive Alignment:&nbsp;Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals.</li>
<li>Drive Enterprise Growth:&nbsp;Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs.</li>
<li>Lead the Virtual Team:&nbsp;Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing&nbsp; ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle.</li>
<li>Forecasting Excellence:&nbsp;Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps.</li>
<li>Negotiation &amp; Closure:&nbsp;Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently.</li>
</ul>
<h3>Your Qualifications</h3>
<ul>
<li>Extensive experience and&nbsp;successful experience in a quota-carrying,&nbsp;enterprise-focused B2B SaaS sales role, with significant experience in expansion and complex renewals.</li>
<li>Enterprise Selling Skills:&nbsp;Proven ability to manage multi-stakeholder, 6- and 7-figure deals with a sales cycle exceeding 6 months, demonstrating command of MEDDPIC/Challenger/Value-based selling methodologies.</li>
<li>Executive Communication:&nbsp;Exceptional ability to communicate highly technical concepts to both technical leaders&nbsp; and business executives in a clear, compelling, and financially sound manner.</li>
<li>Strong understanding of the German business culture and enterprise landscape.</li>
</ul>
Please note that visa sponsorship is not available for this position.<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div><h2>Director, Enterprise Sales (South-east Asia &amp; Korea)</h2>
At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI.
We're looking for a strategic, high-impact leader to head our Asia Enterprise Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving expansion within India's largest organizations and shaping our enterprise strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global tech leader during India's massive digital surge. If you're ready to drive significant impact and help India’s most innovative companies succeed, we want to talk to you.
<h3>What You'll Do</h3>
As the Director of Enterprise Sales for Asia, you will be the primary driver of our large-scale market expansion. You will:
<ul>
<li>Be a Growth Catalyst: Design and execute the sales strategy for the India Enterprise segment, focusing on high-value new logo acquisition and strategic expansion within our existing elite customer base.</li>
<li>Build &amp; Inspire: Recruit, mentor, and coach a team of Enterprise Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the Indian market.</li>
<li>Lead the Charge: Serve as the strategic lead for the Enterprise business, orchestrating cross-functional collaboration with Sales Engineering, Marketing, and Customer Success to ensure a seamless, value-driven buyer journey.</li>
<li>Forge Strategic Partnerships: Directly engage with C-suite stakeholders at India’s most critical accounts, acting as a trusted advisor and executive sponsor to ensure long-term customer success and retention.</li>
</ul>
<h3>The Skills You'll Bring</h3>
We are looking for a motivated, results-oriented leader who excels in complex sales environments. You will have:
<ul>
<li>Proven Leadership: A strong track record of leading high-performing sales teams within the India technology market, specifically focused on the Enterprise segment and delivering consistent revenue growth.</li>
<li>Strategic Execution: The ability to translate high-level business goals into actionable sales territories and account plans that penetrate complex, large-scale Indian organizations.</li>
<li>A Collaborative Approach: A talent for managing diverse stakeholders and an "all-in" team mentality, ensuring your team is supported by the broader New Relic ecosystem.</li>
<li>Drive to Excel: An innate passion for winning, a data-driven approach to pipeline management, and the resilience to lead a team through India’s fast-paced, evolving tech landscape.</li>
</ul>
As the Head of Sales for Southeast Asia and Korea, you will lead the most critical growth engine for New Relic in the region. In a market where digital-first giants are scaling at an unprecedented pace, your mission is to move beyond "vendor" status to become a strategic partner. You will lead a national team of Expansion Account Executives focused on driving deep platform adoption, maximizing consumption-based revenue, and ensuring our customers realize the "Innovation Dividend" of our 2026 AI stack.&nbsp;
<h3>Key Responsibilities</h3>
<ul>
<li>International Leadership: Direct and inspire a high-performing expansion sales team across Asia.</li>
<li>Expansion Strategy: Own the "Land-to-Lighthouse" blueprint. Develop and execute account-specific growth plans that align New Relic’s 2026 roadmap (including New Relic Advance and SRE AI Agents) with customer business outcomes.</li>
<li>Consumption Excellence: You will be responsible for forecasting and driving "Data Ingest" and "User Growth" as key health metrics.</li>
<li>Executive Multithreading: Build "C-to-C" relationships with CTOs and CFOs. You must be as comfortable discussing MTTR with engineering leads as you are discussing Unit Economics and IPO Readiness with CFOs.</li>
<li>Cross-Functional Orchestration: Partner with Customer Success, Solution Engineering, and our Innovation Center to ensure technical value is realized before the expansion conversation begins.</li>
<li>Pipeline &amp; Forecasting: Maintain rigorous "Salesforce hygiene" and provide weekly national forecasts to the global leadership team, ensuring 95% accuracy in expansion predictability.</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>Proven Leadership: At least 3-5 years of experience leading sales teams in a fast-paced SaaS environment. You have a track record of hiring, mentoring, and retaining top-tier sales talent in Asia.</li>
<li>National Profile: Proven experience managing a pan-India portfolio. You understand the business nuances of the Singapore, Thailand and South Korea markets.</li>
<li>Technical Curiosity &amp; Business alignment : You possess a deep interest in Observability, AI, and Cloud Infrastructure. You can clearly align the technical aspect of the solution with the business value discussion.&nbsp;</li>
<li>Expansion DNA: You know how to find the "next $500k" within a satisfied $100k account.</li>
<li>Consumption Model Expertise: Direct experience with usage-based or consumption-based billing models. You understand how to drive value that leads to higher consumption.</li>
</ul>
 Please note that visa sponsorship is not available for this position. #LI-PS2<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Director, Enterprise Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity If you have that special mix of DNA that makes an extraordinary Pre-Sales Solution Consultant -- a blend of great business savvy and technical prowess -- then we’re a match made in heaven! Our Solutions Consultants must have a strong blend of business and technical skills and a solid ability to demonstrate New Relic's solutions and business value to a broad spectrum of audiences from IT to business. Building positive relationships as well as showcasing the capability to handle technical objections and issues throughout the client lifecycle is essential. Ultimately, the Solutions Consultant is a trusted advisor to both our internal partners and C-Level Executives. Working with the sales organization, Solutions Consultants at New Relic will utilize their technical expertise and business insight to ensure our high-value customers are able to grow their business by using the full scope of our product suite. We need our Solutions Consultants to drive New Relic’s strategic direction and vision, as well as promote new product direction on behalf of your customers. &nbsp; What you'll do Support the Mid-Market Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses &amp; business justification in a presales capacity. Develop deep expertise in New Relic products and services to provide customer-specific value propositions highlighting the benefits and differentiators of our products. Identify and resolve critical business/technical issues. Take technical ownership of the entire sales cycle and drive it to a successful close. This role requires 3+ years in pre-sales experience and/or similar capacities. A high degree of knowledge around common programming languages and technologies. Excellent written and verbal communications, presentation, and project management skills. Understanding of value-based selling in customer-facing roles. A good balance of sales, business, and technical expertise. Bachelor of Science in Computer Science or similar. Bonus points if you have A clear understanding of network &amp; system management solutions. Experience with one or more of Monitoring and Observability, Cloud, DevOps, CI/CD, AIOps, Logging, Data Analytics, and Visualization. Knowledge (or certification) of public cloud services (e.g. AWS, Azure, GCP). Experience with real user monitoring and digital experience. Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-RemoteFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Solutions Consultant II

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for an Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime &amp; performance to ensure high mission success, gaining greater scale &amp; efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share. Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Ability to target new logos that are not already covered by other teams. Identify customer needs and configure an appropriate offering from our portfolio to meet those needs. Expand top of funnel by complimenting centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels - C level executive sponsors, influencers, and day-to-day users. Use New Relic’s sales process to close large-scale, multi-year consumption-based deals. Prepare accurate forecasts, build a pipeline to cover bookings target, document activities in Salesforce, and perform other tasks necessary to drive revenue and communicate activities to sales management. Working with our customer throughout the sales process to achieve positive business outcomes. Partner closely with dedicated Solutions Consultant as well as Sales Development Representative to drive results Review public information (e.g., new FDA approvals, executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers. Exceptional knowledge of Observability solutions demonstrating proficiency and positioning of New Relic solutions. &nbsp; This role requires &nbsp;5+ years of sales experience &nbsp;Field sales experience selling software to the F1000 &nbsp;Continuous, substantial, and proven success in enterprise sales &nbsp;High energy and well-developed business sense &nbsp;Exceptional ambition combined with great teaming skills &nbsp;Experience in consultative, enterprise solutions selling &nbsp;Deep and creative sales hunter skills Bonus points if you have Previous experience selling Observability solutions Technical background Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-RemoteThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$248,000&mdash;$310,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity: If you are ready to bring disruptive, high-impact ideas to the enterprise software market, this is your next big challenge. We are seeking a highly motivated Strategic SaaS Sales Executive to join our elite team. In an era where every major organisation is obsessed with uptime, cloud migration, and DevOps agility, the market opportunity ahead of us is unparalleled. You won’t just be selling software; you’ll be joining a Challenger Brand where your influence shapes the future of our most strategic customers. This is a chance to drop a prestigious name in conversation and watch doors open. What You'll Do: Navigate the C-Suite: You will lead complex, strategic selling motions, building deep relationships with executive decision-makers in the F100. Drive Innovation: As a self-starter, you’ll use your creativity and "simple hard work" to build an ambitious pipeline, navigating complex organisations with autonomy and trust. Strategic Growth: You will focus on driving significant sales growth across both existing accounts and new business segments, ensuring our customers achieve phenomenal scale. Collaborate for Success: Work cross-functionally to ensure customer requirements are met, proving that you are as much a team player as you are a high-achiever. Master the Market: Stay at the forefront of the industry by selling state-of-the-art Observability and Cloud solutions that solve real-world technical frustrations. This Role Requires: Proven Pedigree: At least 8 years of sales experience, specifically within field sales selling software to the F100. Strategic Mastery: A track record of meeting or exceeding expectations in Enterprise technology sales through a consultative approach. Executive Presence: The ability to build and maintain long-term, C-suite relationships and deliver compelling, high-level presentations. Deal Navigation: Exceptional skills in building proposals, negotiating, and closing complex deals to achieve and surpass quota. Business Acumen: High energy combined with a well-developed business sense and the ability to maintain accurate forecasting. Location: You must be based in the NY Metro Area. Right to Work: Please note that we are unable to provide visa sponsorship for this position. Bonus Points: Deep Domain Expertise: A profound understanding of Observability, DevOps, or related Cloud SaaS platforms. Technical Foundations: A solid technical background in infrastructure or cloud, allowing you to speak the language of your customers fluently. Educational Background: A Bachelor’s degree in Business or a related field (or an advanced degree). Please note that visa sponsorship is not available for this position. #LI-KM1The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$306,000&mdash;$382,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive- Strategic Sales

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity New Relic is currently seeking a Senior Partner Sales Manager to join and manage our ANZ Alliances &amp; Channels Team! The A&amp;C organisation owns all partner relationships, identifies how to engage with varying types of partners, how to identify and close potential opportunities involving a partner, building /executing joint GTM initiatives, improving product value through integrations, and distribution through leading cloud marketplaces. This individual will establish relationships and partnerships with leading cloud providers and provide mentorship to a few direct team members. If this aligns with your experience we would love to talk to you!What you'll do
<ul>
<li>Build partnerships end to end inclusive of contractual requirements, adding New Relic technology offerings to the marketplace, building /executing go to market efforts, monitoring opportunities and reporting</li>
<li>Build, strengthen, and maintain relationships at multiple levels across all cloud partners that will drive increased visibility and grow the partnership</li>
<li>Ensure our partners’ sales, technical, service and management resources are enabled as needed to make the partnership successful</li>
<li>Drive a joint partner business planning process in which mutual performance objectives, identifying joint customer targets and critical achievements are defined</li>
<li>Align with the cloud partners and internal alliance team members to identify how to build / launch SaaS offerings for New Relic in these partners</li>
<li>Work with your team to seek out and document standard processes for co-selling by partner</li>
<li>Build/Own partner sourced pipeline for all partners</li>
<li>Maintain high level relationships with all cloud partners, ensuring that our strategic goals are aligned with activities in the field while providing autonomy to your team members</li>
<li>Ensure training, enablement and educational sessions are held for all partners</li>
<li>Maintain reports on Partner Opportunities developed, pipeline and deals won</li>
</ul>
This role requires
<ul>
<li>Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider progressive experience in the specialty in lieu of every year of education and extensive proven experience, with strong alliances/ business partnerships/ account management experience in ANZ.</li>
<li>Significant experience in both building and leading successful at-scale cloud provider ecosystem partnerships</li>
<li>Impressive track record in building joint business plans, value propositions, campaigns and GTM strategies as well as successful achievement of both strategic and identifying / driving joint opportunity goals</li>
</ul>
Bonus points if you have
<ul>
<li>Experience within the Observability space in ANZ</li>
<li>Ability to synthesize, communicate, and evangelize a vision with internal and external partners</li>
<li>Global Delivery Model experience</li>
</ul>
#L1-AD1 
&nbsp;<div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Senior Partner Sales Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity: This is a rare opportunity for a seasoned Equity professional to take full ownership of a global function. We are looking for a strategic expert who thrives on autonomy and trust. As a Senior Individual Contributor, you will have the freedom to follow your instincts and make critical decisions that shape our equity landscape across the US, Canada, APJ, and EMEA. This is your chance to trade the "daily grind" for a role with a broader scope and bigger challenges, where your influence directly impacts our global success. Forget the commute and the crowded office. This is a fully remote opportunity that allows you to manage a complex, global function from the comfort of your home office. What You'll Do: Strategic Global Ownership: Act as the primary architect for our global equity-related functions, ensuring our systems and processes are robust and scalable. Cross-Functional Influence: Serve as the vital bridge between Finance, Legal, and HR, ensuring tax and regulatory compliance across diverse international markets. Lifecycle Mastery: Oversee the end-to-end management of equity awards, including the intricacies of Profits Interest Units (PIUs) and Management Equity Plan Units (MEPUs). Compliance Leadership: Manage Section 83(b) elections and coordinate annual 409A valuations with external partners to ensure 100% precision. Platform Innovation: Act as the lead administrator for Shareworks, maintaining high-standard SOX controls and creating clear Standard Operating Procedures. Empower Through Education: Demystify equity compensation for our global workforce by designing and delivering engaging, clear communications. This Role Requires: Deep Subject Matter Expertise: Significant experience in equity accounting and administration, with a background that spans both private and public company environments. Senior Individual Contribution: You are a self-motivated professional who excels at working independently and leading high-impact projects without the need for direct reports. Analytical Excellence: Advanced proficiency in Microsoft Excel and a meticulous approach to global reconciliations and root-cause analysis. Effective Communication: The ability to translate complex financial data into clear, actionable narratives for stakeholders at all levels. Professional Foundation: A Bachelor’s degree in Accounting or Finance (or equivalent professional experience). Bonus Points: You are a Certified Equity Professional (CEP). You have mastered Workday HCM and Shareworks. You have experience navigating the complexities of rapidly scaling, international organisations. Please note that visa sponsorship is not available for this position. #LI-KM1The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$136,000&mdash;$170,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Manager, Equity

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity: As the Sr Specialist in the Travel team, you’ll support the Travel team in functions comprising the global employee Travel and Expense management at Hyderabad. Managing compliance with Travel and Expense policy, P-Card policy, working on all change management projects on Travel, Expense and Card programmes. You’ll report to the Manager, Travel. Must be flexible to work in a dynamic, 24/7 environment to support the global, round-the-clock nature of the travel industry. What you’ll do: Possess comprehensive knowledge of Travel, Expense, and Card programs, and have worked on these areas in the past roles. Timely review and approval of all employee travel requests related to hotels and transportation, in line with approved policy. Track queries on the Navan travel group and respond timely for all open queries during the respective work shift Proficiently understand and navigate systems such as Navan, Coupa, Netsuite, Workday, Bank Integration, and Card feed programs. Ensure internal customer focus in getting the SLAs achieved across all requests from employees for hotel, airfare bookings and to reimburse their claims timely. Manage financial close-related activities, including accruals, T&amp;E schedules, and reconciliations. Review team tasks, identify delays, and provide solutions for timely completion. Collaborate with the Global Process Owner, manage approvals, and understand statutory requirements and legalities. Prepare and maintain up-to-date process documentation, emphasizing continuous improvement. Contribute to ongoing projects by actively participating in testing activities and engaging with individuals across the employee life cycle. This role requires: Experience of at least 7+ years in managing Travel, Expense and Card program mentioned above Bachelor’s degree in a relevant field Demonstrated expertise in process analysis, documentation, improvement and automation Strong communication, relationship building, influencing, persuasion, presentation, and conflict resolution and business analysis skills Consistently demonstrates high integrity combined with good business judgment and strives to identify, recommend and select the best overall solution for service now. Absolute integrity of internal controls over all finance/accounting activities that can affect the completeness and accuracy of its financial reporting Time sensitive on all deliverables and available to handle seasonal variation in terms of varied functional requirement Should have attention to detail with the ability to present/articulate analytical results and facilitate decision-making Bonus points if you have: Experience in working in travel teams in large organizations in the SAAS space Experience in managing deliverables across time zones Please note that visa sponsorship is not available for this position. #LI-TP1 Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Travel Specialist

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you tired of seeing high-potential deals slowed down by red tape and outdated workflows? This is your chance to step into a high-influence role where you aren't just following a process—you are the architect of it. Reporting directly to our Senior Director of Deal Management and Operations, you will have the autonomy to dismantle bottlenecks and rebuild the Opportunity to Quote (O2Q) lifecycle for maximum velocity. This is a fully remote position, allowing you to skip the commute and focus your energy on driving tangible change from the comfort of your home office. You will be the primary change agent in our mission to scale, enjoying the trust and freedom to follow your instincts and make decisions you truly believe in. What You'll Do: Architect Efficiency: Conduct deep-dive analyses of our end-to-end O2Q process to identify and eliminate non-value-added steps that hinder growth. Master New Tech: Lead the implementation and optimisation of Salesforce RevCloud, ensuring our team stays at the absolute forefront of sales technology. Drive Sales Velocity: Propose and implement system enhancements and policy shifts that allow our Sales teams to move faster and win more often. Standardise Excellence: Create the "gold standard" for our operations by documenting future-state processes and SOPs that ensure global consistency. Empower the Team: Partner with Sales Enablement to translate complex processes into easy-to-digest playbooks and training modules that the team will actually enjoy using. Measure Impact: Define and track key metrics—like cycle time and sales velocity—to provide transparent proof of how your improvements are moving the needle. This Role Requires: Proven Expertise: Substantial experience in Sales Operations or Business Process Improvement, with a deep understanding of the Quote-to-Cash journey. A Methodical Mindset: Ability to use process improvement methodologies (such as Lean Six Sigma) to turn complex business workflows into streamlined, measurable results. Technical Mastery: Expert-level proficiency with Salesforce; specifically, the ability to leverage RevCloud to streamline work processes. Analytical Rigour: The ability to define metrics, analyse data, and interpret trends to inform critical process decisions. Exceptional Communication: The skills to influence stakeholders at all levels, driving adoption of new systems and ensuring cross-functional alignment. Bonus Points: You have experience navigating the unique challenges of a Challenger Brand or a rapidly scaling environment. You hold advanced certifications in Process Improvement (e.g., Black Belt) or Project Management. You have a track record of "stepping up" to lead larger, more complex cross-functional projects than your current remit allows. Please note that visa sponsorship is not available for this position. #LI-KM1&nbsp;The pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, &nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$33&mdash;$41.83 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Deal Operations Process Lead

Account Executive -Enterprise Sales (New Logos)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Deine Chance In dieser Rolle bist du für den Vertrieb bei allen Stakeholdern innerhalb neuer Accounts verantwortlich und entwickelst Strategien zur Gewinnung von "New Logos". Du arbeitest eng mit allen New Relic Sales-Support-Ressourcen zusammen (z. B. Executive Board, Demand Generation, Solution Consulting), um die Interessen von potentiellen Neukunden bestmöglich zu bedienen. Du verstehst es, New Relic so zu positionieren, dass wir uns erfolgreich gegenüber dem Wettbewerb durchsetzen.Deine Aufgaben: Account-Akquise vorantreiben: Du verantwortest dein Vertriebsgebiet und pflegst Beziehungen zu allen relevanten Stakeholdern in deinen Zielaccounts. Dein Ziel ist es, den Umsatz mit Neukunden zu maximieren und Teil der langfristigen Geschäftslösung des Kunden zu werden. Du identifizierst Kundenbedürfnisse und erstellst passende Angebote aus unserem Portfolio. Top-of-Funnel-Ausbau: Du ergänzt zentralisierte Marketingkampagnen durch eigene Prospecting-Aktivitäten. Dabei baust du Beziehungen auf verschiedenen Ebenen auf – von C-Level-Sponsoren über Influencer bis hin zu den täglichen Anwendern – und schaffst nachhaltiges Interesse. Sales Execution: Du nutzt den New Relic Sales-Prozess, um großvolumige, mehrjährige Subscription-Verträge abzuschließen. Du erstellst präzise Prognosen (Forecasts), baust eine Pipeline zur Erreichung deiner Quota auf und dokumentierst alle Aktivitäten in Salesforce. Kundenzentrierter Vertrieb: Du analysierst Business-Strategien und den bestehenden Technology-Stack deiner Accounts. Du verfolgst öffentliche Informationen (z. B. neue FDA-Zulassungen, Vorstandsernennungen, Pressemitteilungen), um über potenzielle "Demand Triggers" bei Kunden und Wettbewerbern informiert zu bleiben. Produktexpertise: Du verfügst über fundierte Kenntnisse des gesamten New Relic Produktportfolios. Das bringst du mit: Umfangreiche Erfahrung im Vertrieb mit Umsatzverantwortung (Quota-carrying) als Account Owner in einem Software-/Technologieunternehmen, mit Fokus auf Neukundengewinnung. Nachweisbares Durchsetzungsvermögen und eine ergebnisorientierte Arbeitsweise mit dem notwendigen"Sense of Urgency". Erfolgsbilanz beim Abschluss mehrjähriger SaaS-Verträge auf Subscription Basis. Nachweisbare Erfolge im Aufbau langfristiger Kundenbeziehungen durch strategische Beratung in den Bereichen Qualitätssicherung und Manufacturing-Prozesse Exzellente Führungsqualitäten und die Fähigkeit, Sales-Support-Kollegen zu orchestrieren. Du wirst von deinen Kunden als Experte in deinem Bereich wahrgenommen. Bachelor-Abschluss oder vergleichbare Berufserfahrung. Fließende Deutsch- und Englischkenntnisse sind zwingend erforderlich. Bitte beachte, dass für diese Position kein Visum-Sponsoring verfügbar ist.#LI-Remote #LI-RM1Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive (m/w/d) – Neukundenakquise

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity: The Global Enablement team at New Relic provides enablement needs analysis, learning programs design, delivery and coaching to drive successful sales and technical performance and reduce time to proficiency for all sales segments. The Sales Enablement Director for EMEA is responsible for developing and implementing comprehensive enablement strategies, training programs, and tools that empower the EMEA GTM team to achieve their goals. You will build and execute programs in collaboration with key business stakeholders and will interact with senior levels across the&nbsp;organization in a fast paced, dynamic environment. &nbsp; What you’ll do:&nbsp; Collaborate with EMEA GTM Leadership: Work with go-to-market leadership and sales teams to pinpoint Sales Enablement needs and set success metrics, emphasizing operational rigor and value selling. Lead Sales New Hire Training: Design and deliver Sales New Hire Training for EMEA to facilitate quick ramp-up to productivity. Engage with Senior Leadership: Regularly discuss emerging strategic initiatives with senior leadership and create a training schedule that aligns with EMEA priorities, incorporating regional learning needs. Develop Ongoing Enablement Programs: Partner with EMEA Sales, Customer Success, and GTM leadership to design, build, and implement continuous enablement programs for GTM roles. Collaborate with Global Enablement: Work with the Global Enablement Program to create and deliver experiential learning initiatives that drive behavior change and enhance performance. Tailor Training Content: Create and deliver training materials specifically designed for GTM roles, including Sales, Solution Consultants, and Customer Success - in partnership with technical enablement team. Set Training Goals and Standards: Develop and implement training objectives and performance benchmarks, providing regular updates to regional and global stakeholders. &nbsp; This Role Required:&nbsp; Relationship Building: Strong ability to establish and maintain relationships across all organizational levels. Content Development: Expertise in creating and delivering value selling and sales process/methodology training. Facilitation and Coaching: Proven experience in training and coaching sales account executives and managers. Communication Skills: Excellent verbal and written communication and presentation abilities. Experience in SaaS: 5+ years in developing and delivering sales enablement content within the SaaS tech industry. Language Proficiency: Fluency in English. Bonus Points:&nbsp; Value Selling Certification: Certification in methodologies like Challenger, Command of Message, and MEDDPICC. Business Analysis: Experience in analyzing business needs and demonstrating value to customers. Leadership: Strong leadership skills and a collaborative team player. Project Management: Project/program management experience. Metrics Proficiency: Ability to establish learning and performance metrics (e.g., new hire productivity, ROI). Adaptability: Skilled at prioritizing tasks and meeting deadlines in a dynamic, fast-paced environment. Willingness to Travel: Ready to travel as needed. Multilingual Ability: Knowledge of additional languages is a plusPlease note that visa sponsorship is not available for this position. &nbsp; Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-RW1&nbsp; #LI-RemoteFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

GTM Enablement Leader, EMEA

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity The VP of Growth Marketing Operations and Insights is the architect and operator of the marketing engine. This leader translates the CMO’s vision into an executable, measurable, and scalable strategy across planning, operations, analytics, and cross-functional alignment.&nbsp;This role owns marketing strategy, planning, operating cadence, measurement, and optimization—ensuring marketing delivers predictable pipeline, efficient growth, and clear ROI. This role partners deeply with Sales, Product, Finance, and RevOps to align go-to-market execution with company objectives.&nbsp;This is a high-leverage leadership role, ideal for a strategic operator who thrives at the intersection of analytics, systems, process, and executive decision-making. What you'll do Marketing Strategy &amp; Planning:&nbsp; Lead annual and quarterly marketing strategy, translating corporate goals into actionable roadmaps, growth priorities, and investment allocations. Translate corporate and GTM strategy into clear marketing objectives, roadmaps, and execution plans Marketing Operations &amp; Infrastructure: Own the marketing operating model and tech stack strategy, building scalable workflows across people, process, and technology.&nbsp;Partner with RevOps to ensure tight alignment across Marketing, Sales, and Customer teams Performance Measurement, Analytics &amp; Insights:&nbsp;Define and manage the global measurement framework, tracking key metrics like CAC, LTV, and pipeline velocity to drive data-driven decisions. Build executive-level dashboards and insights for the CMO, CEO, and Board, and turn insights into actions Budgeting &amp; Financial Management: Manage the marketing budget and financial forecasting in partnership with Finance, ensuring disciplined investment and optimized ROI. Support board and investor reporting with clear narratives and metrics Cross-Functional Leadership: Partner with Sales, Product, and Finance to ensure tight alignment on pipeline targets, market expansion, and product launches Team Leadership &amp; Development:&nbsp;Build and mentor a high-performing Marketing Strategy &amp; Ops team, fostering a culture of high integrity, accountability, and continuous improvement. Coach leaders to think strategically and operate with discipline This role requires 12–15+ years in B2B SaaS marketing, RevOps, or GTM strategy roles Prior experience in Marketing Strategy, Marketing Ops, RevOps, or GM-style roles Proven success scaling marketing in high-growth SaaS environments Experience partnering directly with CMO, CFO, and Sales leadership Deep understanding of B2B SaaS GTM models (PLG, sales-led, hybrid) Exceptional strategic thinking with strong execution discipline Highly analytical with fluency in metrics, dashboards, and financial models Strong operator: process design, systems thinking, and organizational clarity Executive-level communication skills—clear, concise, credible Ability to influence without authority and drive alignment across functions A calm, data-driven leader and trusted executive advisor who navigates complex ambiguity with high integrity, a bias toward action, and a strong sense of ownership. Please note that visa sponsorship is not available for this position. #LI-TK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$250,000&mdash;$320,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

VP Growth Marketing Operations & Insights

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As the Director of Strategic Cloud Partnerships at New Relic, you will lead New Relic’s relationships with AWS, Microsoft Azure, and Google Cloud. This is a high-impact role that combines business development with complex commercial negotiation and go-to-market leverage. Reporting to the VP, Ecosystem and Strategic Partnerships, you will be the primary architect of these partnerships, ensuring that our cloud infrastructure spend translates into strategic leverage, better margins, and accelerated market growth. Your responsibilities include engaging with C-level executives, integrating partner product integration and go-to-market strategies, and creating frameworks to optimize outcomes for New Relic as well as customer value. You will partner closely with executive cross-functional leadership, including co-sell and co-marketing efforts led separately by the go-to-market organization, to ensure that the company's strategic engagements with cloud partners address the company's objectives across the areas of engineering, product, finance, procurement contracting, marketing, sales enablement, and services. What you'll do Strategic Partner Management Partnership Strategy: Define and evolve the strategy for how New Relic wins with AWS, Azure, and GCP. Execution Alignment:&nbsp;Serve as the primary face of New Relic to cloud partner leadership; lead QBRs and Executive Briefing sessions to ensure top-to-bottom alignment.&nbsp;&nbsp; Joint Business Plan and GTM Integration: Lead the annual global business plans; partner with Sales and Marketing to ensure our cloud relationships are fueling our co-sell engine and market expansion. Lead the development of Better-Together content, use cases, and customer win stories. Cross-Functional Leadership: Orchestrate a “One New Relic” approach across Product, Engineering, and Marketing to ensure we are building for and selling with the hyperscaler’s latest innovations. Performance Governance: Establish operating cadences and dashboards to track the health, funding, and strategic impact of each partnership. Commercial Negotiations &amp; Cloud Spend Oversight Strategic Negotiations: Lead the commercial negotiations of major cloud agreements and GTM partnership agreements.&nbsp; Spend Management: Maintain a deep understanding of our cloud infrastructure costs and consumption patterns to inform negotiation strategy and commercial terms.&nbsp; Financial Partnership: Work closely with FinOps and Finance to review cost models and consumption forecasts, ensuring our contracts reflect business needs. Who You Are: A Strategic Orchestrator: You excel at moving organizations towards a shared goal. You know how to navigate the large complex organizations of the hyperscalers to get executive sponsorship and get things done. GTM Minded: You understand how cloud marketplaces and co-sell programs work to accelerate New Relic revenue. Commercially Sharp: You have “deal teeth.” You understand the levers of a cloud contract and how to work for New Relic’s interests during negotiations. This role requires 10+ years in Cloud Partner Management, Business Development, or Product Management. Cloud Knowledge: Deep understanding of the cloud ecosystem (AWS, Azure, GCP) and the SaaS market.&nbsp; Negotiation Track Record: Proven experience leading the negotiation of at least one major cloud agreement. Ability to Execute: Proven ability to translate strategic objectives into executable plans with strong analytical and project management skills. Bonus points if you have Knowledge of observability, AI, and Agentic AI. Please note that visa sponsorship is not available for this position.#LI-JH1The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$202,000&mdash;$272,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Strategic Cloud Partnerships

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity:&nbsp; Join New Relic as a Senior Solutions Consultant and take technical ownership of our most strategic enterprise accounts in Germany. This is a unique, high-status role that bridges the gap between high-stakes pre-sales strategy and long-term post-sales success. You will be the face of New Relic’s Intelligent Observability platform, leveraging your consultative DNA to help these industry leaders eliminate digital friction and master their complex cloud environments. If you are looking for a role that offers true autonomy and the chance to see your technical visions through from initial pitch to full-scale implementation, this is your next challenge. What You'll Do: Full-Lifecycle Strategic Partnership: Act as the dedicated technical lead for a select group of customers, driving value across the entire lifecycle, from initial discovery and "the win" to long-term adoption and maturity. Master the Pre-Sales Cycle: Partner with Enterprise Account Executives to lead technical discovery, architect bespoke solutions, and deliver high-impact Proof of Value (PoV) workshops that prove the ROI of Observability. Drive Post-Sales Outcomes: Stay deeply embedded with your customers after the sale, acting as a strategic consultant to ensure New Relic is fully integrated into their SRE and DevOps workflows and delivering on promised business outcomes. Commercial DNA: Identify expansion opportunities within your strategic accounts, using your technical insight to build business justifications that resonate with senior stakeholders. Product Advocacy: Use your frontline experience with Germany’s largest enterprises to influence the New Relic global product roadmap, ensuring we continue to lead the market in Observability innovation. This Role Requires: Native-level fluency in German and professional English, with the ability to lead consultative discussions with both C-suite executives and deep-level engineers. Full-Spectrum Technical Exposure: Proven experience in both pre-sales (qualification, demos, PoCs) and post-sales (consulting, implementation, or technical account management) environments. Cloud-Native Expertise: Deep familiarity with Hyperscalers (AWS, Azure, GCP) and modern infrastructure technologies like Kubernetes and microservices. Observability &amp; SRE Insight: A strong understanding of how modern engineering teams use data to improve reliability and performance. Technical Curiosity: A proactive desire to keep learning and a "problem-solver" mindset that thrives on the technical challenges of the DACH region's largest companies. Bonus Points: Experience with APM, infrastructure monitoring, or competitive observability tools. Background in mobile device platforms and architectures (iOS &amp; Android). A degree in Engineering, Computer Science, or a related technical discipline. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Solutions Consultant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!New Relicはオブザーバビリティソリューションのリーディングカンパニーであり、SaaSで提供されるオブザーバビリティプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 New Relicでは、当社のソリューションに対する需要の高まりに対応し、新たなエコシステムを形成します。当エコシステムはお客様に多様な選択肢を提供すると共に、当社の営業チームが新たな機会を見出すための重要な情報源となっています。New Relicのアライアンスチームは、これらの戦略的な関係を支える中心的な役割を果たしており、当社のチームは拡大を続けています。 今回募集するアライアンスロールは、当社の長期的な営業戦略と日本での全体的な成功に影響を与える素晴らしい機会を提供します。 応募条件：(Your Qualifications) 5年以上のエコシステムの構築経験もしくは戦略的協業を構築した経験があること クラウド、SaaS のパートナーリングを理解していること（ハードウェア・ソフトウェアパッケージの代理店ビジネスとの違いを理解していること） アライアンスパートナーの Go to Market 部隊に積極的に営業ができるバイタリティがある方 新しいビジネスモデルを考案し、ステークホルダーの利害を調整し、新しいプロセス、契約締結ができる方 パートナーの役員層とビジネスレビュー実施経験があること IT サービス企業、特にMSP事業者へのセリング経験を歓迎 ビジネスレベルの英語能力 業務内容：(What You'll Do) アライアンスパートナーと長期的なビジョンならびに目標を策定し、New Relic の販売戦略計画し、アライアンスパートナーの主要な経営陣や現場リーダーとの関係を構築する。 アライアンスパートナーのビジネスニーズに合わせた New Relic の Sell to、Sell with、Sell Through プログラムを提案し、四半期ごとのビジネスレビューや継続的な経営陣の関与をサポートし、いくつかの成長指標に対するパートナーのパフォーマンスを測定する。 リードジェネレーション、アカウントマッピング、パイプライン開発のためのフィールドイベント、カンファレンス、キャンペーン、その他のプログラムを含む市場開拓活動の実行 グローバルチームと連携し、アライアンス、マーケティング、セールス、プリセールス、サクセスマネージャーを含むGo-to-Market計画の実行 アライアンスパートナーとの製品、ソリューション連携により、New Relic 製品の強化、マーケティング、セールスイネーブルメント、サービス、サポートを含む社内活動をサポート New Relicについて： New Relic (NYSE: NEWR) はクラウドベースのプラットフォームです。New Relicを利用することにより、開発者・エンジニア・オペレーション・マネージメントは、今日の複雑なソフトウェア環境で何が起こっているかを明確に把握することができます。また、開発者は問題を迅速に発見して解決し、顧客体験を向上させることが可能となります。世界最高のエンジニアリングチームがソフトウェアの可視化・分析・トラブルシューティングを行うためにNew Relicを利用しているのはこのためです。New Relicは、最もシンプルで最も強力なクラウドベースの観測プラットフォームであり、より完璧なソフトウェアを実現するために構築されています。すべてを1つの場所で実現します。 2008年に設立された当社は、すべての従業員が深い帰属意識を感じられるような文化を構築することに情熱を注いでいるグローバル企業であり、すべての「Relic」（New Relicの従業員）が自分自身のすべてを発揮して仕事に取り組み、サポートされていると感じ、力を与えられていると感じられるような企業です。当社は常に優れた雇用主として認められており、ワールドクラスの製品と受賞歴のある企業文化の構築に取り組んでいます。詳細については、newrelic.comをご覧ください。 採用プロセス： 適用法を遵守するため、新たにNew Relicに雇用されるすべての人は、IDと勤労資格の証明を提出し、雇用資格の確認プロセスを完了する必要があります。 注：何千人ものお客様のデータを管理している当社では、New Relicに入社するには犯罪歴についてのバックグラウンドチェックが必要となります。 ヘッドハンターや人材紹介会社は、このウェブサイトを通じて、または直接マネージャーに対して履歴書や職務経歴書を提出することはできません。弊社に人材を紹介いただくにあたっては事前の契約締結が必須です。契約を結んでいないヘッドハンターや人材紹介会社からのレジュメは受け付けておらず、またそのような人材紹介会社や企業に料金を支払うことはありません。 Your Opportunity The Sr. Alliance Manager will be responsible for developing and supporting New Relic's go-to-market efforts for a very strategic alliance relationship with partners. The partner alliance and the broader ecosystem is the foundation for a significant part of New Relic’s go-to-market strategy. The Sr. Alliance Manager will be part of New Relic KK top of the funnel team and will collaborate closely with Japan partners and across several cross-functional New Relic teams including sales, marketing, product management, pre-sales, services, support, and education. This person will be responsible for driving the key initiatives outlined in the strategic partner plan and nurturing key executive and partner team relationships required to support the plan. Your Qualifications - 10+ years of experience in the software and IT industry doing related business development, strategic alliance and building partner ecosystems. - Experience with direct and indirect sales and go-to-market initiatives with SaaS platforms - Demonstrated vitality to proactively sell to alliance partners' go-to-market industry team. - Demonstrated track record of successful quota attainment in a sales and alliances role, tracking all types of measurements including sell through, sell to and sell with (partner influence) - Experience working with partners' executives to build strategic programs and lead quarterly business review processes. - Experience selling to IT services companies, especially MSP providers, is welcome - Fluency in Japanese with business level English is a requirement&nbsp; What You'll Do - Develop long-term vision and goals for our channel partnership, owning both a strategic plan with cross-functional support across New Relic, and relationships with key executives and field leaders across Japan partners. - Support Quarterly Business Reviews and other ongoing executive engagements with partners, measuring partner performance against several growth metrics - Maintain and nurture relationships with senior leaders at partners to ensure that all parties are satisfied with progress and deliver on business outcomes of the partnership - Execute on go-to-market activities including field events, conferences, campaigns, and other programs to increase lead generation, account mapping and pipeline development - Engage with the global teams to execute the go-to-market plan, which may include alliances, marketing, sales, pre-sales and success managers. - Support internal activities including product enhancements, marketing, sales enablement, services, and support Please note that visa sponsorship is not available for this position #LI-PS2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Alliances Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity At New Relic, we're building the future of observability—a platform that empowers businesses to thrive in a world increasingly powered by AI. We're looking for a dynamic Vice Present, Customer Advocacy, who will lead all technical functions of Solution Consultants (SC), Solution Architects (SA), Technical Success Managers TSM) and Technical Support Engineers TSE) organizations across Japan. As the technical country lead, you will own the technical strategy to drive growth, expansion and continued success in Japan. Reporting to the GVP and Country Manager, Japan, you will be accountable for overall technical performance of the business.&nbsp; If you're a proven and accomplished technical leader who is ready to scale revenue, build high-performing teams, and establish lasting customer relationships, we want to hear from you. The role requires a strong understanding of the Japanese market, excellent communication skills, and the ability to adapt the global business model to local culture and regulation You will lead the team by example to become technical trusted advisors for our customers, helping our teams drive value and revenue growth at scale, by helping customers across Japan to understand business and technical value of New Relic.&nbsp; What You’ll Do Market strategy and growth: Develop and execute a Japan-specific go-to-market strategy in collaboration with the Japan CM that aligns with global objectives.&nbsp; Drive Revenue Growth: Drive new customer acquisition, platform expansion across all segments, delivering against sales targets, NRR, and ARR goals in partnership with your sales counterparts.&nbsp; Leadership: Lead, build, and coach high-performing customer advocacy teams, fostering a culture of accountability and excellence. Build, coach, and inspire teams, creating a culture of accountability, collaboration (協力), and excellence that reflects Japanese business values. Executive relationships: Cultivate and maintain trusted relationships with C-level executives at key accounts, acting as New Relic's primary senior technical leader in Japan and driving strategic, long-term partnerships. Drive Adoption: Drive value led customer interactions to drive sustainable usage of our platform which increases the number of engineers and teams who use New Relic at our customers, maturing their Observability practice, and helping them instrument more of their business critical applications to drive value. Drive Technical Excellence: Develop ongoing technical excellence within the Customer Advocacy team that delivers outstanding Points of View, and technical value to our customers.&nbsp; Inter-departmental collaboration: Work closely with other departments, including product, engineering, and executive leadership to ensure appropriate focus and investment in capability and business processes for the Japanese market including key product requirements Partner Ecosystem: Accelerate our partner ecosystem via strategic focus partners where we leverage our Customer Advocacy teams to drive further partner success Ongoing Improvement: Conduct weekly and monthly business reviews, meetings and training sessions to ensure ongoing improvement and best practice sharing The Skills You'll Bring We're seeking a results-oriented technical leader with deep Japan market expertise and a track record of building successful technical GTM organizations. You will have: Experience: 15+ years of technical sales experience with at least 10+ years experience in people management across first and second-line management. Proven Technical Leadership: A history of successfully leading a technology organization in the Japan market, with a clear record of achieving sustainable revenue growth across multiple segments. Strong Revenue Track Record: Demonstrated success building and scaling technical GTM organizations, with expertise in both new customer acquisition and account expansion strategies. Successful track record of partnering with enterprise sales leaders to drive significant revenue growth. Strong understanding of sales methodologies and alignment of technical point of view across MEDDPICC.&nbsp; Japan Market Expertise: Deep understanding of Japanese business culture, decision-making processes, and buying behaviors, with established relationships in the enterprise technology sector. Strategic vision: Demonstrated ability to create and execute bold, long-term technical strategies for regional growth. Strategic &amp; Operational Balance: Ability to translate regional strategy into actionable local sales plans with strong operational execution. Independence and drive: Ability to operate independently and take initiative to drive consistent business growth.&nbsp; Technology: Strong technical acumen in cloud computing environments and an understanding of infrastructure monitoring, observability, and related technologies. Extensive experience in related technologies:&nbsp; Observability, AI (Generative, Ops, Agentic), ITSM, Cloud (AWS, Azure, GCP), DevOps, SRE, CI/CD Consumption: Specific experience in a Software Consumption focussed business Communication: Excellent executive communication, critical thinking &amp; analytical skills Fluency: Native-level Japanese and business-level English required for effective communication with local customers and regional leadership. Education: Bachelor's degree in Engineering/Computer Science or equivalent Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

VP, Technical Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–7 years of experience who can bridge the gap between high-performance Go development and large-scale Kubernetes orchestration. You will play a "Captain" role, leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet. What you'll do Architectural Leadership: Drive the design and implementation of internal tools using Golang, specifically focusing on Kubernetes Operators and Controllers to automate resource management. Platform Orchestration: Lead complex infrastructure shifts Operational Excellence: Take ownership of incident response, authoring comprehensive retrospectives and implementing systemic hardening to prevent recurrence using advanced overcommit strategies. This role requires Experience: 5–7 years in a DevOps, Site Reliability, or Infrastructure Engineering role. Kubernetes Mastery: Deep internal knowledge of K8s primitives (Deployments, StatefulSets, Rollouts) and experience writing custom Kubernetes Operators. Golang Proficiency: Strong experience building production-grade tools and services in Go, specifically for infrastructure automation. Operations-Heavy Mindset: Proven track record of managing production environments, handling high-severity incidents, and improving SLA compliance through automation. Cloud Infrastructure: Hands-on experience with cloud-native scaling tools (e.g., Karpenter, Cluster API) and managing OS migrations (e.g., Flatcar). Mentorship: Ability to lead projects as a "Captain," providing technical direction and unblocking team members across different time zones. Preferred Qualification CKA Certification: Certified Kubernetes Administrator is highly preferred. AI/ML Infrastructure: Experience with GPU Operator enablement or hosting Small Language Models (SLMs) is a significant plus. Tooling: Familiarity with Helm, GitOps (ArgoCD/Flux), and Grand Centra Please note that visa sponsorship is not available for this position. &nbsp; #LI-KT7 #LI-HybridFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Software Engineer - GoLang & Kubernetes Orchestration - (R0000335) Bangalore

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity: Are you looking for the stability of a market leader combined with the freedom of a fully remote role? This is your chance to join a prestigious team where your reputation will open doors and your contribution will be truly valued. We are looking for a highly motivated professional to become a cornerstone of our Controllership team. In this role, you won't just be "doing the books"; you’ll be a subject matter expert with the autonomy to develop efficiencies and lead complex analyses. You will enjoy the prestige that comes with our industry-standing while working from the comfort of your own home office. What You'll Do: Embrace Variety: No two days are the same. You will handle everything from core GL work to exciting system integrations and special projects, ensuring your work remains engaging and fresh. Lead Innovation: Identify manual processes and lead the implementation of automation tools, acting as a catalyst for process improvement. Technical Ownership: Review business transactions, approve complex journal entries, and maintain a robust internal control environment. Collaborative Growth: Assist in the learning and development of the wider accounting team, sharing your expertise to help others get better at what they do. Strategic Reporting: Own vital month/quarter-end close activities and provide the "why" behind the numbers to steer our direction. This Role Requires: Qualifications: A Bachelor’s degree in Accounting or Finance and a valid CPA license. Proven Track Record: 5+ years of related experience, ideally including a foundation in Big 4 public accounting. GAAP Expertise: A thorough knowledge of US GAAP and a moderate technical accounting background. Critical Thinking: The ability to multitask and prioritise efficiently with minimal oversight, thriving in a remote environment that values trust. Digital Proficiency: Strong skills in Google Workspace (Docs, Slides, Sheets) and MS Excel. Bonus Points: Hands-on experience with NetSuite. A background in professional IT services or the SaaS sector. Please note that visa sponsorship is not available for this position. #LI-KM #LI-remoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$122,000&mdash;$153,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Accounting Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is looking for a data-driven Group Vice President (GVP) to architect the strategic intersection of product value, data insights, and commercial growth. As the "economic architect" of our platform, you will lead the evolution of our pricing and packaging strategies while delivering the data intelligence that powers our Product, Marketing, and Sales engines. You will sit in the driver’s seat of New Relic’s global growth strategy, overseeing a 20+ person Product Management and Analytics team. Your mission is to bridge the gap between technical platform usage and sustainable revenue across our entire ecosystem—from high-touch Enterprise accounts to our high-velocity self-service e-commerce business. What you'll do Monetization Strategy: Own the end-to-end pricing and packaging lifecycle for the New Relic platform, optimizing everything from our Free Tier entry point to complex Enterprise consumption models. Consumption-Based Billing: Lead the strategy for our usage-based billing platform, ensuring it is transparent, scalable, and aligned with customer value. Data-Driven Growth: Transform raw platform telemetry into actionable insights. You will define the metrics that help guide product direction, trigger sales plays, and sharpen marketing attribution. Cross-Functional Orchestration: Serve as the strategic glue between Product, Engineering, Sales, Marketing, and Finance to ensure a unified Go-To-Market (GTM) motion. Key Responsibilities Evolve the Portfolio: Design and iterate on pricing structures that reflect the value of new platform capabilities without introducing friction to the customer experience. Operationalize Insights: Build out the analytics infrastructure required to surface "Product-Qualified Lead" (PQL) signals for the sales team. Lead &amp; Scale: Manage and mentor a high-performing team of 20+ PMs and Data Analysts, fostering a culture of experimentation and rigorous performance coaching. Strategic Influence: Act as a key advisor to executive leadership on NRR (Net Revenue Retention), churn mitigation, and expansion opportunities based on usage patterns. This role requires 10+ Years of Executive Leadership: Proven track record leading Product Management, Pricing, or Business Strategy functions in a high-growth SaaS environment. Monetization Expertise: Experience with usage-based/consumption models and complex packaging initiatives Data Literacy: Exceptional ability to interpret product usage patterns and translate them into commercial strategy. You are comfortable navigating data at the "atomic" level to drive "board-level" decisions. Collaborative Powerhouse: A history of successfully navigating complex, cross-functional environments and building alignment across disparate stakeholders. Please note that visa sponsorship is not available for this position.#LI-JH1The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$279,000&mdash;$349,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

GVP, Product Monetization & Growth

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Lead Revenue Accountant to join our team in a&nbsp;fully remote capacity. In this pivotal role, you won’t just be managing spreadsheets; you will be a key partner to our Revenue Accounting Senior Manager, helping to shape and build our revenue processes from the ground up. This is your chance to apply your technical mastery in a fast-paced, modern environment where your contributions directly influence our financial reporting and growth. If you thrive on autonomy and want to skip the commute to focus on meaningful work, this is the role for you. What You'll Do: Lead the Process: Take full ownership of the revenue-related month-end close, ensuring our financial reporting is accurate, timely, and transparent. Technical Consultation: Review customer contracts and non-standard terms to determine the correct revenue treatment, providing clear and concise accounting documentation. Financial Integrity: Prepare and reconcile essential revenue schedules, including deferred revenue and contract assets/liabilities, maintaining a high standard of precision. Process Innovation: Drive continuous improvement by streamlining our Order-to-Cash processes and supporting vital SOX audit controls. Strategic Collaboration: Act as a subject matter expert on special projects and ad-hoc requests, providing the revenue accounting insights needed for senior management to make informed decisions. This Role Requires: Solid Foundation: A strong background in accounting, likely gained through a combination of Big 4 audit/advisory and US public company experience. ASC 606 Expertise: Comprehensive knowledge of US GAAP and the ASC 606 framework, specifically within a SOX-controlled environment. Operational Agility: The ability to manage competing priorities and meet deadlines while working independently in a remote setting. Clear Communication: A talent for explaining complex accounting conclusions to stakeholders across the business. Bonus Points: Industry Experience: Previous experience navigating SaaS or consumption-based revenue models. Technical Toolkit: Familiarity with NetSuite, Zuora, or Salesforce CPQ. Please note that visa sponsorship is not available for this position. #LI-KM&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$118,000&mdash;$148,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Revenue Recognition Accountant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Role Overview As the Director of Solutions Consulting, you will be a strategic leader responsible for building, mentoring, and scaling a high-performing team of Solutions Consultants. You will oversee the technical sales strategy, ensuring your team effectively removes technical friction and demonstrates the "Technical Win" for both new logos and enterprise expansions. You are a "leader of leaders" or a "leader of experts" who balances deep technical observability knowledge with executive-level business acumen. You will partner closely with Sales Leadership (RVP/VP), Product, and Customer Success to drive the regional revenue engine. &nbsp; What You’ll Do&nbsp; Team Leadership: Hire, develop, and retain a world-class team of SCs. Foster a culture of technical excellence, continuous learning, and value-based selling. Strategic Advisory: Act as the executive technical sponsor for "must-win" enterprise deals, building relationships with customer CTOs and CIOs. Operational Excellence: Define and optimize the SC engagement model, including discovery standards, POC frameworks, and value-realization assets. Sales Partnership: Partner with Regional Sales Directors to align technical resources with territory goals and ensure a healthy pipeline of qualified opportunities. Product Feedback Loop: Act as a key stakeholder for the Product Management team, funneling regional market requirements and competitive intelligence into the product roadmap. &nbsp; Responsibilities What You’ll Do Leadership &amp; Mentorship: Lead a high-performing team of Solutions Consultants (SCs). Strategic Sales Partnership: Act as the primary technical partner to Regional Sales Vice Presidents (RVPs). You will align technical resources to the highest-impact opportunities and ensure the team is positioned to hit quarterly and annual revenue targets. Scaling the "Technical Win": Standardize the methodology for discovery workshops, Proofs of Concept (PoCs), and value-realization assets. You will ensure that every SC is equipped to remove technical objections and provide clear differentiation against competitors. Executive Advocacy: Act as a "Player-Coach" for high-stakes enterprise deals, building relationships with C-Suite stakeholders (CTOs, CIOs, VPs of Engineering) to act as a trusted advisor. Product &amp; Market Feedback Loop: Synthesize field intelligence into actionable insights for Product Management and Marketing to influence the roadmap and refine our competitive positioning. &nbsp; Required Skills &amp; Qualifications Leadership Experience: 12+ years of experience in Pre-Sales/Solutions Consulting, with at least 3–5 years in a leadership or management role. Technical Domain Expertise: Deep understanding of the Observability landscape (APM, Logging, Infrastructure) and Cloud ecosystems (AWS, Azure, GCP). Observability Mastery: Familiarity with OpenSource standards (OpenTelemetry, Prometheus, Grafana) and modern software architectures (Microservices, Serverless, K8s). Strategic Selling: Mastery of value-based selling methodologies (e.g., MEDDPICC, Command of the Message). Education: Bachelor’s degree in Computer Science, Engineering, or a related field; MBA is a plus. Soft Skills: Exceptional emotional intelligence (EQ), conflict resolution skills, and the ability to inspire a team during high-pressure sales cycles. Travel: Ability to travel within the region to support key customer engagements and team offsites. &nbsp; wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers. The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike. Responsibilities: Develop deep expertise of New Relic products and services Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers Lead value and solution discovery workshops to determine customers' challenges Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution. Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform&nbsp; Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes Identify and resolve critical business/technical issues from customers, partners and colleagues Directly contribute in achieving revenue goals set for the assigned respective territory. &nbsp; You will also: Collaborate as part of a broader account team to strategize and address business and technical problems Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team Provide feedback to product management about product enhancements that can address customer needs and guide additional value Stay current on competitive analysis and market differentiation Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base. Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns. Skills: Pre-sales experience and/or in similar customer-facing technical roles (5+ years desirable) Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing Excellent written, verbal, presentation and interpersonal skills Strong problem solving skills Understanding of value based selling in customer facing roles Strong balance of sales, business and technical skills Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel Passion and energy for technology and a desire to learn Willingness to travel Please note that visa sponsorship is not available for this position #LI-PS2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Solutions Consulting

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relic is looking for an Executive Assistant to support our Chief People &amp; Culture Officer. This person will work to increase alignment, efficiency and engagement by streamlining communication, key results and logistics. This role will collaborate on a wide-range of strategic activities; keenly anticipate issues and priorities while ensuring accountability through reporting, metrics and tracking results. You'll play an important part in maintaining an engaging company culture and cultivate successful communication across our organization! What you'll do Oversee and track complex calendars across multiple time zones, requiring timely and thoughtful responsiveness to inquiries and changes that may arise. Provides excellent attention to detail, follow-up and communication Work closely with other Executive Assistants on larger meetings and initiatives Lead key communication planning for the Executives: key outputs include messaging frameworks, comms tasks, tactical briefs, and ecosystems relating to site visits and larger organizational change Partner in organizational planning including headcount, org changes and staffing. Monitor and track budget requests, expenditures and reconciliations. Prepare executive expense reports on a timely basis, and provide support for planning financial spends within the team Plan and implement events, meetings, off-sites and other special functions including a full range of internal and external meeting types Experience in gathering, sourcing, and communicating information through various mediums, including presentation decks, strawman documents, and reporting tooling Ability to coordinate extensive domestic and international travel with minimal guidance Handle confidential information and personnel issues with a high-degree of sensitivity This role requires 5+ years of experience supporting a sales executive in a fast-paced environment Natural orientation towards being proactive, solutions-focused and effective; able to collaborate with different personalities and styles while taking a positive approach to changing priorities Experience and confidence communicating among executives, directors and business partners with outstanding verbal and written communication versatility Experience planning and advising on projects with varying scope and business impact; may include orchestrating talent planning and staffing, annual planning, compensation planning, and key work back schedules Technically savvy, expertise in G-Suite a plus, persistent chat systems, document management - Mac experience is desired Applies holistic-thinking when proposing fresh ideas and proactively finding opportunities for improvement Experience planning for and negotiating services for events Please note that visa sponsorship is not available for this position. #LI-TK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$99,000&mdash;$124,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Executive Assistant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Join an AI-forward organization and collaborate with an AI-focused CMO to define the future of intelligent observability.The Vice President of Corporate Marketing is responsible for defining, expressing, and scaling the company’s brand and narrative across every audience touch point. This leader owns how the company shows up in the world—from brand strategy and visual identity to communications, community, and flagship corporate moments.This leader will help translate complex AI capabilities into a high-impact corporate story that builds deep trust with customers and establishes our company as the undisputed leader in the intelligent observability space. This role is equal parts strategic architect and operating leader. You will translate company strategy into a compelling corporate narrative, build systems that scale creative excellence, and ensure consistent, high-impact storytelling across earned, owned, and experiential channels.You will partner closely with Product Marketing, Demand &amp; Growth, Sales, Product, and People to ensure brand and communications reinforce business strategy and accelerate trust, adoption, and market leadership. What you'll do Brand &amp; Narrative Strategy: Own the corporate brand strategy, positioning, and narrative framework across all audiences, ensuring consistent and differentiated messaging across all channels and moments. Creative &amp; Design Excellence: Lead in-house creative and design teams, defining visual identity and storytelling across channels, while establishing scalable systems, brand guidelines, and acting as the final creative steward for high-visibility assets. Communications &amp; PR: Own and lead corporate communications, including PR, executive communications, and crisis management, to shape proactive narratives that establish company leadership and elevate executive presence with media and industry influencers. Social &amp; Community: Lead the social media strategy across corporate and executive channels and grow community programs (customers, developers, partners) to build trust, engagement, and brand amplification, ensuring all efforts reinforce the broader corporate narrative. Corporate &amp; Flagship Events: Own and drive the corporate events strategy, encompassing flagship conferences and customer summits, ensuring all experiential moments are brand-defining, reinforce positioning and storytelling, and align with business outcomes through partnership with Demand, Product, and Sales. Team Leadership &amp; Cross-Functional Influence:&nbsp;Build, mentor, and scale high-performing teams, while serving as a senior, trusted partner to Product, Sales, People, and Finance to ensure organizational alignment and influence executive decision-making. &nbsp; This role requires 12+ years in corporate marketing, brand, or communications roles within B2B software or technology. Proven experience leading multi-disciplinary teams (brand, creative, communications, social, events). Experience scaling brand and narrative in high-growth or category-defining companies. Strong executive presence with experience partnering directly with C-suite leaders. Strategic storyteller with strong POV on positioning and narrative Creative sensibility paired with operational rigor Deep understanding of B2B buying audiences and complex stakeholder ecosystems Ability to balance long-term brand building with near-term business priorities Calm, credible leader in high-visibility and high-pressure moments Please note that visa sponsorship is not available for this position. #LI-TK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$250,000&mdash;$325,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

VP, Corporate Marketing

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!&nbsp; Principal Product Manager, Browser Monitoring&nbsp; Your Opportunity New Relic is looking for a visionary Principal Product Manager to lead our Browser Monitoring solution within the Digital Experience Monitoring (DEM) team. As the modern web shifts toward increasingly complex, client-side architectures, the browser is where customers' brand reputation is won or lost. In this role, you will lead our Browser Monitoring product efforts, defining the future of how developers, SREs, and product team visualize, triage, and optimize the front-end experience. You aren’t just managing a backlog, you are defining market innovative approaches to solving real problems, which will ensure our customers deliver flawless digital experiences. What You'll Do Strategy &amp; Vision: Partner with product leadership to develop and execute a roadmap that anticipates market shifts in front-end application observability and cements New Relic as the leader in DEM. Product Execution: Partner deeply with Engineering and Design to ship high-impact features. You will balance technical debt with "big bet" innovations, ensuring you deliver a high quality observability product with a world-class UX. GTM &amp; Advocacy: Act as the primary Subject Matter Expert (SME) for Browser Observability. You will enable our GTM teams, speak at marketing and industry events, and help author GTM and thought-leadership content. Customer Discovery: Maintain a continuous feedback loop with our largest enterprise customers and our greenfield account teams to understand customer pain points in how their applications support their businesses. Cross-Functional Leadership: Navigate and negotiate across multiple organizations, aligning your roadmap with the broader New Relic platform strategy and ensuring seamless integration with APM (Application Performance Monitoring) and other observability solutions. Market Analysis: Keep a pulse on the competitive landscape and the OpenTelemetry (OTel) ecosystem to ensure our browser instrumentation remains the gold standard for compatibility and data richness. This role requires Deep Domain Expertise: 12+ years of Product Management experience, with at least 4 years focused on Observability, APM, or Digital Experience Monitoring. Front-End Fluency: A strong technical background in modern front-end development. You should be intimately familiar with JavaScript frameworks (React, Angular, Vue), browser rendering lifecycles, and the intricacies of the DOM. Strategic Communication: Proven ability to translate complex technical concepts into value-based narratives for C-suite executives, while still being able to "talk shop" with senior software engineers. Data-Driven Mindset: Experience leveraging analytical data to inform and support roadmap development as well as understand product adoption challenges that require course correction. Influential Leadership: Experience leading without formal authority in a fast-paced, distributed environment. You know how to build consensus and when to make the hard call. Bonus Points If You Have Past Engineering Experience: You’ve previously held a role as a Front-End or Full-Stack Engineer and have felt the pain of debugging a production issue without proper telemetry. Open Source Contributions: Experience contributing to or managing projects within the OpenTelemetry (OTel) community, specifically regarding web instrumentation. SEO &amp; Web Vitals Expertise: A deep understanding of how Google’s Core Web Vitals impact business outcomes and SEO rankings. MBA or Advanced Degree: A Master’s degree in business or a technical field. *Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Product Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management, and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React GraphQL, Kubernetes, many public cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale. New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build&nbsp;a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look&nbsp;forward to talking with you! What you'll do Design, Build, maintain, and scale back-end services and their support tools. Participate in architectural definitions with a high degree of innovation and creativity. Creating automation and tooling to make our systems more scalable and easier to deploy. Working directly within a multidisciplinary team to help our customers and partners. Research new tools and services to understand complex scenarios and to also propose new features. Working in an agile environment with a DevOps approach—teams build and maintain their own software, including taking turns with being on-call. This role requires Extensive hands-on experience with distributed systems, concurrency, and production-scale systems. Strong proficiency in GoLang (primary language — non-negotiable Frontend experience with React - Basic level skill Cloud platform knowledge — AWS, Azure, or GCP (at least one, deeply). Proven track record of delivering production code in an Agile environment. Collaborative engineer who drives shared code ownership and involves teammates in key decisions. Ability to design and implement distributed solutions for complex, real-world problems. Bonus points if you have Experience with Terraform (Infrastructure as Code). Familiarity with Temporal for workflow orchestration. GitHub Admin experience (managing orgs, teams, access controls). Experience building CLI tools in GoLang. Knowledge of DSLs (Domain Specific Languages). Contributions to open source projects. Passion for build and test automation — CI/CD pipelines, test frameworks. Experience mentoring engineers and up skilling team members. Async programming skills — streams, event-driven architecture, reactive flows.. Frontend experience with React Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Software Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relic’s People Team is seeking a proactive Employee Relations (ER) Manager who will focus on maintaining a fair, legally sound, and consistent work environment through effective management of employee relations issues, investigation procedures, and policy application across our global operations. contributing to mitigating organizational risk and fostering positive employee relationships. What you'll do Serve as a subject matter expert on local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers. Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or Legal partners as appropriate. Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards. Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.) Collaborate closely with Legal and HRBP Stakeholders to ensure the resolution of employee relations issues is legally sound. Execute the dissemination and maintenance of global HR policies and the Employee Handbook, ensuring consistent interpretation while accommodating local legal requirements. Apply current knowledge of&nbsp; international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices. Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required. Support&nbsp; the identification of new or streamlined&nbsp; global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities. &nbsp; This role requires 3-5 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance. Strong foundational knowledge of major U.S. employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues. Demonstrated ability to efficiently research, interpret, and apply non-U.S. labor and employment law principles under the direction of Legal and senior HR stakeholders. Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws. Strong problem solving, collaboration, critical thinking, and team building skills. Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service. Bachelor's degree or equivalent work experience in business, systems, HR, or related fields. &nbsp; Bonus points if you have Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions. Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements. HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR) – Global certifications (like GPHR) a strong plus. High degree of cultural intelligence and demonstrated ability to navigate and resolve conflicts arising from diverse cultural backgrounds, communication styles, and local workplace norms. High level of working knowledge of global HRIS (Workday preferred) systems, ATS systems (Greenhouse preferred), ticketing system knowledge, and HR Operations automation processes. General understanding of international mobility/expatriate management. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$83,000&mdash;$104,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Employee Relations Partner

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for Senior Account Executive - Enterprise to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime &amp; performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic. Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. &nbsp; What you'll do Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users.&nbsp; Establish positive relationships that drive interest.Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs. Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals.&nbsp; Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management. Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information for the company and its competitors to remain updated on potential demand triggers. Demonstrating New Relic Product Proficiency – Be proficient with a working knowledge across New Relic’s product lines and quantifying business value for customers. This role requires 7-10 years of relevant experience&nbsp; Extensive experience in a quota-carrying sales experience as an account owner at a software/technology company with a focus on new business acquisition&nbsp;&nbsp; Track record of tenacity and driving results with a sense of urgency Track record of closing multi-year and subscription/consumption-based SaaS deals Proven ability to cultivate relationships based on advising on quality or manufacturing insights, best practices and strategy Excellent leadership and strong ability of working with and indirectly managing sales support colleagues Viewed as an expert in domain by accounts Bachelor’s degree or equivalent work experience #LI-PS2 &nbsp; Please note that visa sponsorship is not available for this positionFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Account Executive - Enterprise Sales  (Acquisition)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relic’s People Team is seeking a proactive Sr. Employee Relations (ER) Manager who will focus on maintaining a fair, legally sound, and consistent work environment through effective management of employee relations issues, investigation procedures, and policy application across our global operations. This role serves as the subject matter expert (SME) for all global and local ER policies, directly contributing to mitigating organizational risk and fostering positive employee relationships. What you'll do Serve as the subject matter expert on all global and local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers. Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or legal partners as appropriate. Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards. Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.) Often play the role of coach, mediator, and connector between employees and management. Execute the dissemination and maintenance of global HR policies and the employee handbook, ensuring consistent interpretation while accommodating local legal requirements. Apply current knowledge of&nbsp; international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices. Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required. Support&nbsp; the identification of new or streamlined&nbsp; global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities. Help establish and maintain system of record for all investigations and documented performance issues Create consistent reporting process/dashboard that can be shared on demand and monthly cadence Take a holistic approach to investigations, identifying themes, root causes and key issues and partner with HRBPs and Legal on proactive solutions Company-wide training on key performance management and employee topics Improve and scale the company approach to employee relations and performance management This role requires 5-7 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance Experience with on-going and on demand reporting systems Experience with analytics and holistic reporting Experience with not only IUS but also global laws Experience working with and presenting to Company executives Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions. Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements. Strong foundational knowledge of major US employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues Demonstrated ability to efficiently research, interpret, and apply non-US labor and employment law principles under the direction of Legal and senior HR stakeholders Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws Strong problem solving, collaboration, critical thinking, and team building skills Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service Bachelor's degree or equivalent work experience in business, systems, HR, or related fields. &nbsp; Bonus points if you have HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR) – Global certifications (like GPHR) a strong plus. High degree of cultural intelligence and demonstrated ability to navigate and resolve conflicts arising from diverse cultural backgrounds, communication styles, and local workplace norms. High level of working knowledge of global HRIS (Workday preferred) systems, ATS systems (Greenhouse preferred), ticketing system knowledge, and HR Operations automation processes. General understanding of international mobility/expatriate management. &nbsp; Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Employee Relations Partner

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity&nbsp; Our Product Analytics team is looking for a Senior Analyst to champion data governance, help us uncover deep insights into our customer and user engagement across the product portfolio, and deliver relevant and measurable intelligence to Product leadership. Our goal is maturing the analytic capabilities of our product organization, and realizing what is possible with the incredible amount of business, user, and customer data New Relic generates. Who You are You’re a self-starter who’s able to work in a fast-paced, ambiguous environment. Proven attention to detail and an extensive eye for business will allow you to work efficiently with business partners across Marketing and Sales, Product and Engineering to build business narratives and metrics for success. Additionally, you will define and test hypotheses, and deliver practical insights through data visualizations. You will succeed by having an eye on the big picture and being able to challenge the status quo. Ask the hard questions to ensure investment of time and resources is warranted.&nbsp; What You’ll Do Establish and advocate for data governance best practices, ensuring telemetry data is standardized, documented, and reliable across the product suite Conduct in-depth data analysis to identify trends, patterns, user behaviors and corresponding business impact to inform product development decisions Develop and maintain a balanced set of KPIs and performance metrics that assess the success of product initiatives, including product adoption, revenue impact, user and customer retention Utilize various data analysis tools and methodologies to extract actionable insights from large datasets, covering both product usage and financial data Create and present data-driven reports and presentations to stakeholders, demonstrating how product improvements positively impact the bottom line Act as a data steward by maintaining data dictionaries and ensuring a "single source of truth" for core product metrics Stay current with best practices in data analysis and data governance to make well-informed data-driven recommendations Your Qualifications Must-have: Bachelor's degree in quantitative field (Business, Economics, Statistics, Computer Science, Engineering or related field) and 6 years experience, with at least 2 years in Product Analytics Advanced proficiency in SQL and Python, and in building scalable reporting in tools like Tableau or Looker Proven experience in data governance, including defining data standards, improving data quality, and managing metadata Proven ability to independently lead end-to-end analytics (building pipelines, data modeling, generating and synthesizing insights) Demonstrated history distilling complex findings into precise, actionable insights for executive leadership Experience leveraging AI-assisted workflows (e.g., GitHub Copilot, LLMs) to accelerate code development, automate documentation, or enhance data exploration Practical experience applying statistical methods (such as regression, classification, or time-series analysis) to solve real-world business problems and validate product hypotheses Nice-to-have: Hands-on experience with OpenMetadata or similar data discovery and cataloging platforms Experience working within Agile/Scrum methodologies to manage analytics backlogs and deliver value Prior experience collaborating with engineering to deploy and monitor data science models (e.g., churn prediction or propensity models) for sustained business impact Familiarity with the observability space or experience using the New Relic platform to analyze telemetry data Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Product Analyst - Data Governance

<div class="content-intro">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</div>Your opportunity
At New Relic, we love making tools for software and ops engineers. Our software helps customers answer their most important questions by allowing them to visualize, explore, and reason about their ops, application, and customer data — and to know the moment something goes wrong.
If you love scale and want to contribute to one of the largest and fastest-growing streaming data platforms in the world, we'd love to hear from you. We're looking for a Senior Software Engineer to join our Alerts teams within the Applied Intelligence group, focused on the backend services that ingest, persist, and retrieve the signal data powering New Relic's alerting platform.
This is a backend role at the heart of a customer-facing product. You'll spend your days deep in Java/Kotlin services, distributed data systems, and high-throughput pipelines — but the work you ship directly shapes what customers see, how quickly they're notified when their systems are in trouble, and how confident they feel in the platform. We're looking for someone who treats data logistics, persistence, and retrieval at scale as a customer experience problem, not just an engineering one — someone who debates API schemas with the end user in mind and consults with frontend developers early in the design process.
 What you'll do
<ul>
<li>Work collaboratively on a team using agile practices to ship software incrementally with frequent customer feedback</li>
<li>Design, develop, and deploy backend services in Java/Kotlin that process high-volume telemetry and alerting workloads, with reliability and customer impact top of mind</li>
<li>Collaborate with product managers and engineers who specialize in high-throughput data streaming systems, computing infrastructure, design, UIs, and customer-facing APIs</li>
<li>Implement exciting new Alerting features that affect our entire pipeline, and also help reduce tech debt and retire old architecture</li>
<li>Advocate for architecture improvements, provide future direction, and clearly articulate reasons why while assessing tradeoffs</li>
<li>Develop and deploy your code to customers multiple times per day</li>
<li>Be part of a small team of engineers collectively accountable for the reliability and security of the team's software</li>
<li>Write clean, well-tested, and maintainable code; participate in peer code reviews and contribute to internal technical documentation</li>
<li>Maintain a work-life balance that enables you to thrive by leveraging flex time-off, ten weeks of paid parental leave, and our DataNerds4Good volunteer time off program</li>
<li>Submit PRs to other teams' codebases with low friction by providing the context the team needs to understand and approve the changes</li>
</ul>
This role requires 
<ul>
<li>5+ years of professional backend software engineering experience, preferably in a SaaS or product-based environment</li>
<li>Strong proficiency in Java (Kotlin actually, but willingness is fine). You should have a solid grasp of OOP principles, RESTful APIs, and multi-threaded programming</li>
<li>Experience building multi-threaded Java services and shipping reliable high-throughput services to customers in a production environment</li>
<li>Experience with relational databases: complex SQL, optimization, pagination, partitioning, and scaling</li>
<li>Experience working with distributed systems and an understanding of how to write code and queries that perform at scale</li>
<li>Experience delivering APIs consumed by internal and/or external customers</li>
<li>Demonstrated empathy for the end user — you understand that backend data logistics, persistence, and retrieval at scale directly affect what customers experience, and you make engineering decisions with that impact in mind</li>
<li>Experience working in an agile environment characterized by rapid change</li>
<li>Strong interpersonal skills, including the ability to seek consensus, lead by example, and exhibit persistence and tenacity</li>
</ul>
Bonus points if you have
<ul>
<li>AI &amp; LLM Development: Hands-on experience building with LLMs and AI agents — designing prompts, integrating LLM APIs, building retrieval-augmented workflows, evaluating model output quality, or developing/maintaining MCP (Model Context Protocol) servers to expose telemetry data to AI agents. A genuine curiosity about how agentic systems are reshaping observability is a strong plus</li>
<li>Familiarity with message queuing systems and streaming patterns like Kafka (preferred), Flink, Spark Streaming, AMQP (RabbitMQ), or gRPC</li>
<li>Familiarity with Kubernetes, Docker, and Terraform</li>
<li>Cloud computing experience (compute, storage, and analytics with AWS, GCP, or Azure)</li>
<li>Frontend awareness or working knowledge (React, TypeScript, GraphQL, CSS) — enough to collaborate effectively with frontend partners</li>
</ul>
 Please note that visa sponsorship is not available for this position. &nbsp;
#LI-MM-4 #Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.</div><div class="title">Estimated Base Pay Range</div><div class="pay-range">$156,000&mdash;$195,000 USD</div></div></div><div class="content-conclusion">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp;
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank">resume@newrelic.com</a>.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;<a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank">San Francisco Fair Chance Ordinance</a>. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp;
Review our Applicant Privacy Notice at&nbsp;<a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></div>

Senior Software Engineer -Alerts

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity&nbsp; Join our high-performing sales team as a Senior Account Executive, dedicated to driving significant expansion and strategic adoption within a named portfolio of our most critical enterprise customers across Germany. You will be the orchestrator of value, translating complex technical observability capabilities into quantifiable business outcomes&nbsp; What You'll Do Orchestrate Value: Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers. Executive Alignment: Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals. Drive Enterprise Growth: Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs. Lead the Virtual Team: Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing&nbsp; ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle. Forecasting Excellence: Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps. Negotiation &amp; Closure: Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently. Your Qualifications Extensive experience and successful experience in a quota-carrying, enterprise-focused B2B SaaS sales role, with significant experience in expansion and complex renewals. Enterprise Selling Skills: Proven ability to manage multi-stakeholder, 6- and 7-figure deals with a sales cycle exceeding 6 months, demonstrating command of MEDDPIC/Challenger/Value-based selling methodologies. Executive Communication: Exceptional ability to communicate highly technical concepts to both technical leaders&nbsp; and business executives in a clear, compelling, and financially sound manner. Strong understanding of the German business culture and enterprise landscape. &nbsp; Please note that visa sponsorship is not available for this position. #LI-JJ #LI-IRemote Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Account Executive, Expansion - Enterprise Sales - Germany

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityWe're looking for a Lead Data Engineer to drive deep business understanding and leverage data to identify critical business checks, anomalies, and define key business rules. You will play a pivotal role in bridging the gap between business needs and technical execution, working closely with ML and Data teams to translate insights into robust data solutions and define compelling project definitions. This role is crucial for enabling both internal teams and New Relic customers to gain trusted and actionable insights from data, driving strategic business outcomes. What you'll do Deeply understand business processes, objectives, and challenges to identify key business metrics and opportunities for data-driven improvement. Proactively identify and analyze business anomalies, conducting root cause analysis and recommending corrective actions. Define and document clear, actionable business rules to ensure data quality, consistency, and integrity across systems. Collaborate closely with ML and Data Engineering teams to translate business requirements into technical specifications for data pipelines, models, and analytical solutions. Lead the definition and scoping of data-driven projects, including business use cases, success criteria, and key deliverables. Develop and implement robust data validation and quality checks to ensure the accuracy and reliability of business-critical data. Design and build insightful dashboards and reports that provide business stakeholders with actionable insights and monitor key performance indicators. Contribute to internal and customer-facing data product strategy, focusing on business value and user adoption. Lead incident response for data quality or business rule issues, conducting root cause analysis and implementing preventative measures. This role requires 7+ years of experience in data analysis, with a strong emphasis on business analysis and defining business rules. Proven ability to deeply understand business processes and translate complex business problems into data analysis requirements. Strong analytical skills with experience in identifying anomalies, trends, and patterns in large datasets. Proficiency in SQL for data extraction, manipulation, and analysis. Experience with data visualization tools (e.g., Tableau, Looker, Power BI) for creating impactful dashboards and reports. Excellent communication and interpersonal skills, with the ability to effectively collaborate with business stakeholders, ML engineers, and data engineers. Ability to think productively and partner with business and AI teams to drive data-driven solutions. Familiarity with data governance principles and best practices. &nbsp; Bonus points if you have Experience working with ML/AI teams on defining data requirements for model development and deployment. Understanding of data pipeline concepts and ETL/ELT processes. Exposure to cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Experience with statistical analysis or data modeling techniques. Please note that visa sponsorship is not available for this position. #LI-MM4 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$169,000&mdash;$211,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead Data Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you. Why Join New Relic? New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. What you'll do Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling. Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions. Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies. Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities. Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience. This role requires 1+ years of sales experience, preferably in a high-volume outbound prospecting role. Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment. A passion for sales, with aspirations to grow into a closing role. Strong communication skills (written and verbal) with the ability to engage prospects at all levels. Comfort with cold calling and a track record of exceeding targets. Critical thinking skills to analyze customer needs and tailor messaging effectively. Bonus points if you have Experience in SaaS or technology sales. Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools.&nbsp; Proven success in creating and managing outbound prospecting campaigns. A customer-first mindset with enthusiasm for understanding technical solutions. Please note that visa sponsorship is not available for this position.The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$66,000&mdash;$83,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Business Development Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)• 新しい業界、新しいテクノロジーへの関心が高い方• 業界にこだわらず営業活動ができる• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である• 熟考型ではなく走りながら考えることできるハードワーカー• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたしますPlease note that visa sponsorship is not available for this position. &nbsp;#LI-PS2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!&nbsp; New Relic Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Solutions Consultant (SC) – the blend of great business savvy and technical prowess – then we are a match made in heaven!As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value.You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles.What you'll do:You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers.The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike.Responsibilities: Develop deep expertise of New Relic products and services Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers Lead value and solution discovery workshops to determine customers' challenges Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution. Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes Identify and resolve critical business/technical issues from customers, partners and colleagues Directly contribute in achieving revenue goals set for the assigned respective territory. You will also: Collaborate as part of a broader account team to strategize and address business and technical problems Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team Provide feedback to product management about product enhancements that can address customer needs and guide additional value Stay current on competitive analysis and market differentiation Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base. Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns. Skills: Pre-sales experience and/or in similar customer-facing technical roles (8+ years desirable) Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing Excellent written, verbal, presentation and interpersonal skills Strong problem solving skills Understanding of value based selling in customer facing roles Strong balance of sales, business and technical skills Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel Passion and energy for technology and a desire to learn Willingness to travel Please note that visa sponsorship is not available for this position #LI-PS2 &nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is hiring a security engineer to join our Information Security Team! Join the Infrastructure Assurance team within New Relic’s Information Security organization, where you will play a critical role in safeguarding the global infrastructure–including servers, networks, workstations, and cloud environments–that serves as the foundation for all New Relic products and services. This is a hands-on opportunity where you will focus on proactive security controls, performing pragmatic threat assessments, and scaling our foundational security posture. This involves close collaboration with various teams across New Relic to help them understand and appropriately prioritize security work. The New Relic information security organization that values building strong relationships with those teams as a more effective approach to security than simply dictating policies. We value your character and practical experience over certifications. While a deep background in security is helpful, it is not a prerequisite. We are looking for candidates who can clearly demonstrate multi-cloud systems management, architectural design, and automation skills, and who are eager to embed security as an integral component of the value New Relic provides to its customers. What you'll do Deliver security requirements to IT and product engineering teams for securing their critical infrastructure and systems. Execute and maintain critical security assurance runbooks and decision matrices, with a key focus on full documentation and improving clarity. Collaborate on multi-functional work streams and projects with IT, Compliance, and Product Legal &amp; Privacy teams. Drive improvement in partner team engagements by documenting collaboration processes for critical cross-functional review types. Manage assigned security reviews to achieve an efficient end-to-end cycle time that adheres to the lifecycle of each review type. This role requires Must-have: Bachelor's degree in Computer Science or equivalent practical education and experience. 2+ years of cloud or IT infrastructure engineering experience. 1+ years of experience in a security-focused role within cloud or IT engineering Proven familiarity with AWS (or other cloud provider) foundational security principles Working knowledge of security fundamentals for for corporate software-as-a-service and identity systems Basic comprehension of modern DevOps practices and techniques Basic understanding of risk management.&nbsp; Strong communication habits with a proven ability to provide timely updates and effective escalations Demonstrated ability to produce clear and professional technical documentation Bonus points if you have 1+ years working with modern container technologies, with Kubernetes in particular Experience supply risk-based security guidance to system owners and stakeholders Hands-on knowledge of securing systems within an additional cloud provider (such as Google or Azure) Experience implementing controls within a major identity provider (Okta or Azure Entra)&nbsp; Familiarity mobile device management (MDM) platforms such as Jamf or Intune Experience managing and securing workplace collaboration systems such as Salesforce, Google Workspace, or Exchange Prior experience supporting IT system audit frameworks such as SOC 2, ISO 27001, or FedRAMP Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Security Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityAre you a software sales pro looking to take your career to new heights? Do you want to work with a company – and a product – on the fast track? Take a look at New Relic!This is an exciting opportunity to take an industry leading SaaS technology solution into the India Market. New Relic is the leading Observability Platform in the market that is enjoying enormous growth globally. Locally in India New Relic is expanding rapidly in Enterprise accounts in various segments including Conglomerates, Large and Mid size, Decacorns, Unicorns, Soonicorns,&nbsp; DNB’s and organizations with multi million dollar cloud spend and in process to migrate to cloud.We are looking for an accomplished, quota-carrying sales professional to share their skills to drive our technology and delight our customers. The person will be responsible for getting new logos and continue to grow an already strong install base.This opportunity provides unique opportunities to grow personally and professionally. What you'll do You will have a track record of over-quota achievement and will grow an ambitious pipeline of business as a result of outbound prospecting, creativity, and simple hard work. You will navigate through complex organizations and sell to multiple decision-makers, including the “C Suite”. Responsible for Large/Enterprise Accounts and its subsidiaries Consistently achieve qualified opportunity and pipeline quotas to ensure territory revenue objectives Demonstrate ability to engage CXO level within an organization and present organizations offerings Easily communicate the business impact of extraordinary software to both technical and business customers You thrive in dynamic, constantly evolving entrepreneurial environments You will be passionate about developing sales plans to strategically grow and expand the accounts within an assigned geography You have the ability to lead or enlist the support of others in the absence of formal authority Develop and implement strategic account plans and approaches in line with the overall strategy formulated by the VP/ Director of the Region standards Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical achievements for a one and three-year period Develop and execute a strategic plan for your accounts to meet monthly, quarterly and annual bookings &amp; revenue objectives Work closely with team to provide account management on enterprise customers, partnering with technical team to provide expertise and support to grow New relic consumption growth, and participating in client engagements up to C-level engagements for more complex solutions positioning Work with partner team on new business plan to identify new business opportunities with focus partners and fully qualify these opportunities using Value selling Sales Process to convert partner leads to net new logo acquisition Develop a strategy for long term success - while both building and managing your own book of business This role requires Bachelor degree or equivalent 12+ years of sales experience with min. 10 years sales experience in software industry 12+ years of demonstrated success in net new software sales at the enterprise level; selling six-and-seven figure deals and leading a coordinated selling team Deep and creative sales hunter skills Good network and connection within Indian conglomerates and large enterprises Continuous, substantial, and proven success in enterprise sales High energy and well-developed business sense Having broad expertise or specialized knowledge, uses skills to contribute and achieve goals in creative and effective ways. Networks internally and externally with senior professionals in area of expertise. Technical background, with a basic understanding of infrastructures and SaaS industry in general Operates independently in a complex environment. Have experience of SFDC and a variety of software business tools, including Tableau, PowerPoint, Zoom, etc. Bonus points if you have Knowhow in Application Performance Monitoring (APM), Observability, DevOps or related cloud software #LI-KT7 &nbsp; &nbsp;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Account Executive - Enterprise Sales Acquisition

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for an Enterprise Account Executive to join our extraordinary Enterprise Sales team and help us drive the market amongst our most strategic customer base. Right now, companies across every size and vertical are focused on improving uptime &amp; performance to ensure a phenomenal customer experience, gaining greater scale &amp; efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join our team. This is a hybrid new/existing accounts role where 70% of your accounts are engaged and 30% is greenfield. This is a hybrid role encompassing both new and existing accounts, with an account portfolio consisting of 70% engaged clients and 30% greenfield opportunities. What you'll do You will have a track record of quota over-achievement and will grow an ambitious pipeline of business as a result of outbound prospecting, creativity, and simple hard work. You will navigate through complex organizations and sell to multiple decision-makers, including the “C Suite”. This role requires A minimum of six years of sales experience, including a significant tenure in field selling within the mid-market or enterprise sectors. Demonstrated field sales expertise in selling software solutions to Fortune 1000 companies. Proven experience in actively prospecting within large Fortune 1000 organizations and effectively managing an efficient sales process. The ability to establish, cultivate, and maintain comprehensive relationship maps for the assigned territory, encompassing both current relationships and aspirational contacts. A strong track record of success, consistently meeting or exceeding direct sales objectives of $1.2M+ and operating with an average deal size of $250k or greater. Continuous, substantial, and verifiable success in enterprise-level sales. Possesses high energy and a highly developed business acumen. Exceptional ambition coupled with strong collaborative and teaming skills. Experience in consultative, enterprise solutions selling methodologies. Deep and creative skills in sales hunting and pipeline generation. Proven ability to generate self-sourced pipeline that consistently results in closed revenue and quota attainment. Experience participating in and presenting internal forecast projections and business reviews to Senior Executive stakeholders. Bonus points if you have Experience in consultative, enterprise solutions selling Observability, DevOps or related cloud software Deep and creative sales skills Strong ambition combined with great teaming skills A related college degree or equivalent experience Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-RemoteThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$248,000&mdash;$310,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Enterprise Sales (Engaged)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!We’re&nbsp;New Relic, and we’re not just another SaaS company—we’re the global leader in observability, giving the world’s best tech teams the X-ray vision they need to thrive in an AI-first world. In a country where digital transformation is moving at lightning speed, we are the reason India's biggest platforms stay online and perform at their peak. We need a driven, resilient, and resourceful sales pro to join our&nbsp;Bangalore team&nbsp;and fuel the rocket ship. If you view cold calling as a high-stakes sport and pipeline generation as your personal masterpiece, you belong here. Your Opportunity: The Pipeline Catalyst As a Business Development Representative (BDR), you are the face of New Relic in one of the most exciting tech hubs on the planet. You’ll partner directly with our high-performing Account Executives (AEs) to land deals with India's most innovative unicorns, disruptors, and established enterprises. What You’ll Be Doing (Your Superpowers at Work) The Hunt:&nbsp;Master outbound strategy. Generate new business opportunities within the Indian market through tailored cold calls, personalized emails, and savvy social selling. The Qualifier:&nbsp;Be the detective! Quickly understand customer pain points—what's keeping Indian CTOs and DevOps leads up at night?—and articulate exactly how New Relic solves it. The Strategist:&nbsp;Team up with your AEs to map target accounts across various Indian sectors (Fintech, E-commerce, EdTech, and many more!), identify decision-makers, and craft irresistible outreach campaigns. The Accelerator:&nbsp;Diligently manage, nurture, and grow your prospect pipeline, turning early-stage curiosity into qualified, valuable meetings. The Closer (of Meetings):&nbsp;Consistently crush your daily, weekly, and monthly metrics for qualified meetings and pipeline contribution while delivering a stellar customer experience. Why You Should Join the Relic Crew High-Growth Environment:&nbsp;Join a collaborative, high-energy team in Bangalore that thrives on high-fives and shared success. Level Up:&nbsp;You'll receive personalized coaching and access to world-class sales tools (we invest in the best). Real Career Path:&nbsp;BDR is a launchpad. We have a proven track record of promoting top BDRs into Account Executive, Renewals and other leadership roles. Your growth is our goal. Flexibility That Matters:&nbsp;We embrace a flexible workforce model, meaning you can work in the environment that best supports your success—remote, office-based, or hybrid. The Essentials (What You’ve Got) Grit &amp; Resilience:&nbsp;Sales is tough, and you thrive on the challenge. You view "no" as "not yet." Proven Hustle:&nbsp;You’re a self-starter with a track record of meeting or exceeding sales targets in a fast-paced environment. Communication Power:&nbsp;You can articulate complex technical value in a clear, compelling, and conversational way. Market Passion:&nbsp;You’re excited about the Indian technology landscape and the breakneck pace of a global market leader. The Cherry on Top (Bonus Points) You've previously used sales engagement tools like&nbsp;Salesloft, Lusha and Salesforce. The India Edge:&nbsp;You have a proven track record of selling software or SaaS products to&nbsp;India-based companies and enterprises. You speak fluent tech (e.g., you know what&nbsp;APM, Cloud, and Microservices&nbsp;are). Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Sales Development Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!New Relic is looking for a Sales Commission Analyst to work with and report to the Senior Manager, Sales Commission. This position will be part of the Sales Commission team, calculating monthly commissions accurately and timely, managing our Sales Compensation tool Xactly Incent, and serving as the go-to commissions business partner for various sales leaders and their organizations. The successful candidate should be a fast learner with high attention to detail and structured in their approach. They should be able to manage multipleassignments/requests/processes concurrently, prioritizing accordingly, and delivering timely results and collaborate effectively with internal end-users and cross-functional teams to implement simple solutions to complex problems at a high standard. Key job responsibilities Ensure timely and accurate calculations and recording of monthly commission payments and SPIFFs for sales incentive employees based on Sales Compensation plan provisions. Calculate and process monthly commission payments, both with an Excel-based commissions model as&nbsp;well as with the Sales Compensation System (Xactly Incent) Develop a deep understanding of sales compensation policy, systems (Xactly) and reporting tools to meet&nbsp;sales compensation SLAs and support your business partners. Implement sales compensation platform updates to reflect sales hierarchy, plan rules, rate tables, quotas,&nbsp;etc. in Xactly Collaborate with the People team, Sales Operations, and Payroll teams to process new hires,&nbsp;terminations, promotions, and transfers within Xactly Incent in line with plan policies and procedures and required audit guidelines Distribute, track, and report on the status of Commission Plan acceptance to ensure compliance and&nbsp;timeliness Perform audits to ensure data integrity between Xactly Incent and the commission plan documents Work with Revenue Operations and People Operations to resolve any Sales Compensation-related&nbsp;questions or issues Provide analytical support and ad-hoc research and analysis on other related variable pay projects as&nbsp;identified by management. Retrieve and analyze data using Excel, Salesforce.com, Tableau and other data/BI tools/platforms.Your Qualifications Bachelor’s degree in accounting, Finance, or Economics 4-5 years of working experience in sales compensation and analysis Strong knowledge of sales incentive compensation concepts, sales data tracking processes, and methodologies. Experience using Xactly Incent platform, Salesforce Required to meet critical deadlines while maintaining organization and efficiency Comfortability with ambiguous problems, curiosity and willingness to ask questions, and ability to deliver results in a high-pressure fast-moving environment. Excellent problem-solving capabilities, extremely detailed oriented, well organized and above average analytical skills Excellent verbal, analytical, written communication, and interpersonal skills. Proficient with Microsoft Office (Excel, Access, PowerPoint, and Outlook) Self-starter with exemplary organizational skills. Must possess “can do” attitude. Experience in working with cross-functional/cross-departmental and virtual teams. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Sales Compensation Analyst

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Role Profile: Partner Sales Manager This role is the strategic growth role for India. While the PDM focuses on high-velocity VARs and resellers, the Partner Sales Manager (PSM) is responsible for the long-game: embedding New Relic into the fabric of Global System Integrators (GSIs) and capturing the massive Global Capability Center (GCC) market in India. In the Indian context, GSIs like Wipro, TCS, and Infosys are not just partners; they are often the de facto IT departments for the world’s largest companies. This role is about "Selling To" (MSP model) and "Selling Through" (New Logo pipeline) these giants. The Mission: The "Captive" Market Capture India is home to over 1,500 GCCs (the India hubs for Fortune 500 companies). These hubs are the engine rooms for global digital transformation. You will position New Relic as the "Source of Truth" for these GCCs by leveraging the GSI teams that manage their applications and cloud infrastructure. Key Responsibilities GSI MSP Strategy: Drive the "Sell-To" motion where GSIs consume New Relic as a managed service to monitor their global clients’ environments. GCC Territory Expansion: Map the 1,500+ GCCs in India and align with the specific GSI "Account Units" (e.g., Wipro’s BFSI unit or TCS’s Retail unit) that support them. Service Catalog Integration: Ensure New Relic is the ‘Standard Tech Stack’ within the GSI’s Cloud Migration and Modernization frameworks. New Logo Pipeline: Leverage GSI influence to drive net-new enterprise logos where the GSI is the trusted advisor and New Relic is the recommended solution. Global/Local Orchestration: Work with New Relic’s Account Executives to ensure that wins within a GCC in India are translated into global enterprise agreements. Behaviors for Success&nbsp; GSIs are complex ecosystems. Success requires a sophisticated, multi-threaded approach: Navigating the "Service Line" vs. "Vertical": You must be able to influence both the Service Line leads (e.g., Cloud, DevOps, or Digital transformation heads) and the Vertical heads (e.g., the person running the "Retail" business for TCS). The "Center of Excellence" (CoE) Strategy: Build and nurture New Relic CoEs within the GSIs. Ensure their architects are trained to lead with New Relic when pitching a "Cloud Migration" to a Fortune 500 client. Outcome-Based Selling: In India, GSIs care about efficiency and margin. Position New Relic as a tool that reduces their "Mean Time to Resolve" (MTTR), thereby increasing their service delivery margins. The "GCC Influence" Loop: Actively participate in GCC leadership forums (e.g., NASSCOM GCC meets) to position New Relic as the observability standard Measures of Success (KPIs) MSP Sourced Revenue: ACR Sourced from GSIs using New Relic as part of their managed services, such as APM or SAP.&nbsp; GCC New Logos: Number of new enterprise clients acquired within the India GCC territory. Influence Pipeline: Total value of opportunities where a GSI is the primary influencer or implementation partner. Certified GSI Architects: The number of "L3" certified technical experts within the GSIs’ India-based CoEs. The Ideal Candidate 10+ Years of Senior Sales/Alliance Experience: You are a veteran of the Indian GSI landscape with deep, existing connections at the VP and SVP levels within TCS, Wipro, or HCL. GCC Market Expert: You understand the unique "Captive" model in India and how decision-making is shared between the India GCC and the Global HQ. Complex Deal Architect: Proven ability to structure multi-million dollar MSP or "Sell-Through" agreements with GSIs. Strategic Diplomat: You can manage the friction that sometimes occurs between GSI partners and direct sales teams, ensuring a "Win-Win-Win" for New Relic, the Partner, and the Customer. Work Location: Flexible/Remote/Anywhere in IndiaFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity&nbsp; New Relic is undergoing a fundamental shift in how we scale through the North American channel. We are moving away from a reactive, transactional model toward a proactive, distribution-led strategy. As the sole Senior Partner Sales Manager for Distribution, you will be the primary architect of this transformation. This is a "Builder" role. You will lead two major initiatives: Transforming Carahsoft from a fulfillment vehicle into a proactive demand-generation engine for the Public Sector (SLED). Launching Ingram Micro as our primary global distributor for North American commercial business, while migrating our "long-tail" partner ecosystem to this new model. What you'll do Public Sector (SLED) Transformation: Overhaul the Carahsoft relationship. You will drive a shift in behavior, ensuring Carahsoft's sales desks are actively sourcing New Relic pipeline rather than just processing renewals. Ingram Micro Onboarding: Lead the end-to-end launch of Ingram Micro for NA commercial business. This includes standing up the partnership and driving enablement and sales campaigns.&nbsp; "Long-Tail" Migration: Personally manage the current high-volume of smaller North American partners while architecting the transition of their day-to-day operations over to Ingram Micro. This role requires&nbsp; 5+ Years in Channel/Distribution Sales: Deep experience specifically with Carahsoft and/or Ingram Micro. You know how their internal sales desks are compensated and how to win "mindshare" on their floor. Public Sector (SLED) Expertise: You understand the nuances of US SLED procurement, contracts, and the role of a master aggregator like Carahsoft. Change Management DNA: You are comfortable telling partners (and internal teams) "the old way is over" and leading them through a new operational model. Operational Excellence: You can design a pricing sheet, draft an enablement deck, and run a QBR with equal proficiency. Build &amp; Execute Mentality: You can prove that you have built and executed against similar strategies and love ‘doing’ the role rather than simply ‘designing’ the strategy. Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-MM4 &nbsp;#LI-HybridThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$164,000&mdash;$205,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Elevate your career here at New Relic, where you'll make a significant impact as the Senior Revenue Operations Manager for our critical Strategic and Enterprise segments in EMEA. You will serve as a strategic business partner to both the Senior Director of Strategic Sales and the VP of Enterprise Sales, ensuring operational rigor, optimizing the rhythm of business, and enhancing sales productivity across a go-to-market team of around eighty strong spanning Europe, Middle East and Africa. This opportunity is perfect for those who possess natural leadership qualities and have the apt to deliver with minimal steer. You have the strength to excel in navigating complex sales environments and extracting high-level strategic insights. Collaboration, critical thinking, and a growth mindset will be essential as you architect tools, reporting, and governance to support scalable growth in the Strategic Enterprise space. Your curiosity and innovative approach will help provide sophisticated analyses and recommendations, contributing to the accelerated growth of our largest customers. This hybrid role offers flexibility, with an expectation to work from our local office 1-2 days a week as required, balancing teamwork and independence. What you'll do Strategic Business Partnering &amp; Forecast Rigour: Drive the weekly, monthly, and quarterly forecasting cadence specifically for the Strategic and Enterprise business units; ensure accuracy in predicting closure of complex, high-value deals. Partner with Sales Leadership to conduct deep-dive pipeline analysis, identifying risks in opportunities, advising on deal health and providing cross-functional counsel. Apply advanced statistical rigor to the weekly and quarterly forecasting cadence, moving beyond intuition to provide data-backed predictions for high-value Enterprise deals. Conduct deep-dive analyses on forecast-to-actual variances to identify systemic risks and improve the overall predictability of the book of business. Lead the preparation and execution of Quarterly Business Reviews (QBRs) for the sectors, presenting actionable insights to executive leadership. Enterprise Deal Strategy &amp; Operational Excellence: Act as a trusted advisor on large deal structures, collaborating with Legal, Finance, and Deal Desk to streamline non-standard approvals and complex contracting processes. Analyze whitespace and penetration within Strategic &amp; Enterprise accounts to support Account Executives in maximizing revenue potential. Ensure effective governance and compliance within the Enterprise deal cycle while maintaining sales velocity. Data, Systems, and Advanced Analytics: Standardize and optimize CRM processes specifically for Enterprise selling motions (e.g., multi-stakeholder mapping, complex buying centers). Provide ad-hoc, high-level reporting for insights and recommendations on trends, consumption, churn risk, and expansion opportunities. Track and communicate key performance indicators, as well as critical leading indicators, ensuring their mathematical integrity. Architect and maintain complex financial and operational models that track consumption trends, churn risk, and expansion opportunities across the EMEA region. Sales Enablement &amp; Process Architecture: Drive and influence process improvements to systems and workflows to suit the specific needs of long-cycle Enterprise sales. Propose enhancements for better user experiences and efficiency for Sales Executives and Account Managers. Support initiatives for application enhancement and process automation to reduce administrative burden on high-performing sales teams. Collaborate with Enablement teams to ensure the field is proficient across the sales process, playbooks and tools required to excel in their roles. Fiscal Year Planning &amp; Territory Design: Lead the coordination of sales plans and segmentation for the Strategic &amp; Enterprise business, designing equitable territories and quotas. Advise on international commission splits and rules relevant to multi-regional Strategic accounts. Maintain mid-year cycles to ensure optimal coverage across the segments and territories. This role requires Extensive Operations Experience: Deep background in sales or revenue operations, specifically supporting Enterprise or Strategic customer segments in the technology sector. Scale &amp; Complexity: Proven experience managing a complex book of business in excess of $200M+ in revenue. Strategic Data Storytelling: Advanced numerical literacy with the proven ability to influence Executive Sales Leaders (Strategic Account Directors and VPs) by translating complex data sets into a clear strategic narrative. Quantitative &amp; Statistical Rigor: Demonstrated expertise in applying advanced statistical models to forecasting cadence, moving beyond intuition to provide data-backed predictive accuracy for high-value Enterprise deals. Analytical Execution &amp; Integrity: A meticulous approach to maintaining the mathematical integrity of KPIs and architecting complex financial/operational models that track consumption trends and churn. SaaS &amp; Consumption Acumen: Deep familiarity with Consumption and SaaS go-to-market models, particularly "LAER" strategies, and the mathematical drivers behind them (e.g., NRR, CAC, and LTV). Strategic Fiscal Planning: Hands-on experience in the mathematical architecture of territory design, equitable quota setting, and complex international commission splits. Technical Proficiency: High proficiency in leading GTM Tech Stack tooling, including Salesforce and Tableau, with the ability to navigate the full lead-to-cash journey. Cross-Functional Influence: Demonstrated skill in complex analysis and influencing cross-functional teams such as Finance, Legal, and Deal Desk to streamline high-stakes account management. Bonus points if you have Hold a professional certification such as a CFA (Chartered Financial Analyst), CPA, or a degree in a quantitative field (Economics, Statistics, Finance, or Engineering). Proficiency of financial modeling, including the ability to build automated, dynamic models with complex logic (VBA, Macros, or advanced Google Apps Script). Experience with advanced Revenue Operations frameworks (e.g., Salesforce Certified Advanced Administrator, or Tableau Desktop Specialist). Direct experience in a high-growth, consumption-driven or usage-based business model (e.g., Snowflake, Datadog, AWS). Deep understanding of the Observability or Monitoring landscape and the specific commercial metrics that drive the sector. Prior experience in formal people management or as a project lead for global GTM transformation initiatives. Proficiency in a second European language, specifically German, French, or Spanish, to support the wider EMEA region. Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Revenue Operations Manager, EMEA

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Are you a strategic problem-solver who thrives at the intersection of sales velocity and financial rigor? We are seeking a Senior Manager, Deal Strategy &amp; Triage to serve as the critical "first responder" and utility player for our Deal Strategy Organization. This role is the primary point of entry for all deal-related requests, responsible for triaging work items, architecting deal pricing, and bridging the gap into order management. If you are a high-energy professional who can pivot from high-level commercial strategy to hands-on operational execution, this is your chance to lead a cornerstone function of our deal lifecycle. What You’ll Do Deal Triage &amp; Intake Ownership: Act as the primary gatekeeper for the GTM organization. Own the end-to-end triage process for all deal strategy requests, ensuring every item is prioritized, assigned, and tracked against SLAs. Commercial Pricing &amp; Strategy: Partner with Sales to price out complex deals. You will build financial models to evaluate margins, discount structures, and long-term contract value, ensuring deals are both competitive and profitable. Utility Order Management: Serve as the bridge to finance by covering order management functions. You will ensure that quoted deals translate accurately into executed orders, overseeing contract cleanliness and system alignment. Sales Partnership &amp; Advisory: Act as a trusted advisor to Sales leadership. You will provide real-time guidance on deal structuring, helping reps navigate internal guardrails while maximizing their ability to close business. Cross-Functional Orchestration: Coordinate daily with Finance, Legal, and Product teams to resolve deal blockers. You are the "air traffic controller" ensuring all stakeholders are aligned before a deal moves to final approval. Operational Excellence: Identify recurring friction points in the triage or pricing phase and implement "utility" fixes—whether that’s a new pricing template, a streamlined approval path, or improved order handoff documentation. Your Qualifications 6+ years of experience in Deal Desk, Revenue Operations, or Sales Finance. Previous experience in a "first point of contact" or high-volume triage environment is highly preferred. Expert-level proficiency in Salesforce and CPQ (Configure, Price, Quote) systems. You should be able to navigate complex object relationships and data flows with ease. Strong ability to model deal economics, including ACR, price points, and gross margin. You can quickly assess the financial health of a deal and suggest creative alternatives. A proven track record of operating as a "Swiss Army Knife"—equally comfortable discussing multi-year strategic enterprise shifts as you are auditing an order form for clerical errors. Exceptional ability to manage high-pressure situations and communicate clearly with Sales teams. You can deliver a firm "no" when necessary while maintaining a collaborative, solution-oriented relationship. Bachelor’s degree in Business, Finance, Economics, or a related field. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Deal Strategy Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relicは、世界中のソフトウェア開発者やSRE/DevOpsチームがビジネス成果を最大化するためのオブザーバビリティ・プラットフォームを提供するリーディングカンパニーです。現在、私たちは日本市場におけるブランドプレゼンスのさらなる確立と、ビジネスの飛躍的な拡大を目指す非常に活動的なフェーズにいます。 日本法人のマーケティング組織が何よりも重視しているのは、日本独自の市場特性に最適化したマーケティング戦略の実行です。単にグローバルの成功モデルに踏襲するのではなく、日本のビジネス文化やビジネスモデルに深く浸透するデマンドジェネレーション施策を自ら描き、実行、改善まで完遂できるエキスパートを必要としています。 本ポジションの魅力 圧倒的な裁量とインパクト： 自社イベントの企画からパートナー共催施策、大型展示会のリードまで、日本におけるブランド体験を自らの手でデザインしていただけます。 ビジネスを動かす実感： 単なるイベント運営にとどまらず、戦略立案から深く関与し、ビジネス成長にダイレクトに貢献する「攻めのマーケティング」を体現できる環境です。 プロフェッショナルな成長環境： 世界最高峰のSaaSプラットフォームを武器に、IT業界の意思決定者（エグゼクティブ）と対峙する、ハイレベルなキャリアを築けます。 これまでの経験を武器に、急成長を続けるオブザーバビリティ市場を開拓する挑戦を楽しみませんか。New Relicの次なる成長をリードする方のご応募をお待ちしております。 &nbsp; What you'll do 日本市場のペルソナを分析し、潜在的な顧客にリーチして動機付けるメッセージングとコンテンツを開発 New Relic を利活用されているお客様の成功体験を、イベント登壇などを通じて市場発信 日本市場に特化したマーケティングプラグラム・キャンペーンを開発ならびにイベント開催や3rd Party イベントへの参加により、パイプライン目標を達成 グローバルチームならびに外部機関(広告代理店、業務委託先)と共同でマーケティング戦略を立案し、結果ならびにプロセスを評価・改善 &nbsp; This role requires [必須] 四年制大学卒業以上（学士号保有者） [必須] フィールドマーケティングの3年以上の経験を含む、マーケティングの4年以上の経験 [必須] パイプライン目標に対して自らキャンペーンを考案・実行と高い実績 [必須] Salesforce、Marketo等の業務ツールに関する知識とスキル [必須] 外部の協力パートナー(広告代理店や業務委託先)と共同で、企画・運営・業務改善を推進した経験 [必須] 100名以上のイベントの開催ならびにファシリテーションの経験 [歓迎] 1,000名以上のイベント主催経験のある方 [歓迎] IT/開発者および Cレベル（CTO/CIO/Chief Digital Officer）の知識 [歓迎] Software-as-a-Serviceモデルでのマーケティング経験 [必須] ネイティブな日本語能力/ ビジネスレベルの英語能力 / 国内首都圏での就業が可能な方（ビザサポートはありません) Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Field Marketing Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is looking for a People Operations Partner APJ to join the PeopleOps team. This role will have the opportunity to be a part of a transformational project of setting up the Global Shared Services in the region and make an impact through your work by responding to inquiries on a variety of People topics and working on various People-related processes and projects. You will gain exposure to all facets of HR helping you to grow your career in your position. This is a great opportunity to optimize existing processes and implement new technologies to acquire efficiencies supporting a global organization. This role will be working in a hybrid model from Bengaluru. We are looking for someone with high energy, passion, and a collaborative background of successfully leading people projects, that make a positive work environment to transform our business! This role will be working from the Bangalore office 3 days per week What you'll do&nbsp; Responsible for resolving employee inquiries opening and resolving most tickets within 24hrs. Serve as the first point of contact for employees, managers, and other stakeholders on People policies and/or processes using PeopleOps procedures, policies, knowledge management system and other reference materials. Provides accurate documentation and clear communication in responding to a wide variety of HR practices and processes, such as benefits, hiring processes, and employment verification, on a timely and accurate basis. Provide tier 1 support for HR applications, benefits, compensation, staffing, and learning in the region Enter and audit employee hires and data changes in Workday Be able to generate and analyse reports from various HR systems Maintain employee files if needed This role requires 1-3 years of People Operations experience supporting an international Organization. Experience working in a shared-service environment Experience with ticketing systems is highly desired Proven organisational skills with attention to detail and strong prioritisation skills Self-motivated to complete various tasks in a timely manner Must have outstanding customer service skills Must handle sensitive and confidential information with discretion Bonus points if you have SHRM, PHR, or other HR certifications. Strong proficiency using G-Suite (including Google Slides, Google Sheets, advanced excel, Word, etc.). Experience with ERP and CRM systems (ADP, Workday, Asana, Zendesk , Jira Service Management and ServiceNow). Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Associate People Operations Partner

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is looking for a Senior Manager to lead our QA Engineering / SaaS Testing Frameworks team. The team is responsible for validating the quality, performance, and stability of our software with a specific focus on enterprise SaaS systems. Our core platforms include Salesforce, Zuora, Billing Platform, Netsuite, and the Boomi integrations between these systems. This role demands an individual with a strong technical orientation and a proven track record in driving quality assurance efforts from strategy to execution. You will be instrumental in defining, implementing, and optimizing QA processes to scale testing efforts across the organization and ensuring a quality first approach throughout the development lifecycle. As a senior manager, you will play a key role in shaping the future of quality engineering, tackling complex quality challenges in a fast-paced environment. What you'll do Lead and mentor a team of QA engineers, ensuring high-quality work, continuous improvement, and instilling a shift left mindset. This includes setting team goals, coaching team members, and conducting continuous performance evaluations. Architect and lead the implementation of comprehensive product quality strategies for enterprise SaaS systems, ensuring product integrity before launch. Drive the software quality assurance lifecycle for Salesforce, Zuora, and Billing Platform including their complex integrations. Design, develop, and maintain advanced test frameworks and methodologies for mission-critical systems, with a focus on building and managing automation. Oversee the execution of software verification activities, including defining test strategies, test plans, and test cases. Collaborate closely with cross-functional teams including technology and business stakeholders to understand business processes and testing needs, ensuring comprehensive QA coverage. Define, implement, and optimize QA processes to scale testing efforts across the organization, establishing and championing quality metrics that measure test effectiveness, efficiency, and overall product quality. Manage competing priorities effectively and consistently drive the team to deliver desired outcomes within tight timelines. Communicate status in an understandable way to a wide range of audiences and provide strategic feedback on quality issues. Provide hands-on technical leadership to the team, including manual testing and automated test writing as required. &nbsp; This role requires Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field. A minimum of 10 years of experience in quality engineering and/or test engineering, with a focus on large-scale systems and enterprise SaaS applications. This includes at least 3-5 years in a QA management or technical project leadership capacity. Flexibility in schedule and the ability to work with remote teams and stakeholders across multiple time zones, such as the US, India, and Spain. Extensive experience with industry-standard test automation tools and frameworks. Proven track record in architecting and executing complex test strategies and frameworks. Experience working in Agile/Scrum development environments. Familiarity with JIRA and XRay or equivalent test management tools. Strong knowledge of Opportunity to Cash business processes specifically related to Contracts, Orders, and Billing. Excellent written and verbal communication skills, with the capacity to engage technical and non-technical stakeholders at all organizational levels. &nbsp; Bonus points if you have Familiarity with Salesforce development tools such as Lightning Web Components and CI/CD pipelines. Experience using Jenkins to run Playwright scripts (or similar tools). Please note that visa sponsorship is not available for this position. #LI-Gk1&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$202,000&mdash;$252,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Manager, Quality Assurance Engineering

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for a Enterprise Account Executive to join our extraordinary Enterprise Sales team. This is a chance to work with a "challenger brand" mentality—offering you the chance to do things you might not have been allowed to do before. You will be crucial in steering where we are headed. This is a remote opportunity, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won't be isolated; you will be out in the field making things happen across the Northeast region. What You'll Do: Build Relationships Face-to-Face:&nbsp;You will have frequent face-to-face meetings with clients, perfect for someone who thrives in social settings. You will focus on customers within the Northeast region, building genuine connections rather than just sending emails. Enjoy Autonomy and Trust:&nbsp;You will have the freedom to follow your instincts and make your own decisions. We trust you to manage your own schedule, balancing your home office time with necessary travel. Engage at the Highest Levels:&nbsp;You will navigate complex organisations and present to multiple decision-makers, including the "C-Suite," ensuring our value proposition is heard by those who matter most. Drive Market Impact:&nbsp;You will help companies across every size and vertical improve their customer experience and accelerate their time to market. This Role Requires: Substantial Experience: Approximately 5+ years of sales experience, specifically with a background in selling software to F1000 organizations. Strategic Mindset:&nbsp;A proven history of success in enterprise sales, with the ability to navigate complex deal cycles. Regional Focus:&nbsp;The ability and willingness to travel frequently within the Northeast region to meet customers. Consultative Approach:&nbsp;Experience in consultative, enterprise solutions selling; you listen first and solve second. Ambition and Collaboration:&nbsp;A desire to succeed combined with excellent teaming skills; we value those who lift the wider team while achieving their own goals. Bonus Points: Industry Knowledge:&nbsp;Experience selling Observability, DevOps, or related cloud software solutions. Educational Background:&nbsp;A related university degree or equivalent practical experience. Please note that visa sponsorship is not available for this position.#LI-KM1 The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$248,000&mdash;$279,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Account Executive - Enterprise Sales (Expansion)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity You have a passion for mentoring and leading the next generation of sales rockstars. You have success stories of establishing and achieving measurable goals for your teams while in a fast growth, High Tech environment. And when you tell those stories, it brings a smile to your face. If this is you, are you ready for your next challenge? The New Relic BDR team holds a strategic position at the top of the funnel for the entire company and is the talent pipeline that feeds our Global Sales teams. We are looking for a passionate manager to lead this team to achieve its pipeline growth goals and help drive the career growth of each team member. The role will align BDR goals, strategy, and tactics to our go-to-market initiatives in the marketing organization. You will collaborate with marketing, sales, and enablement groups to improve pipeline creation. The right candidate must be a strong mentor, have the ability to put the team first, solve problems and work well in a fast paced environment. So if you are ready to do your best work and join a company that is changing how the world uses software in a "Best Places to Work" environment, then please apply. We look forward to talking to you! What you'll do Team Leadership &amp; Development: Recruit, onboard, and mentor a high-performing team of BDRs. Foster a collaborative and results-driven culture through ongoing coaching and feedback. Develop and implement training programs to enhance the skills and effectiveness of the SDR team. Pipeline Generation Strategy: Collaborate with Sales, Marketing, and Demand Generation teams to design and execute effective outreach campaigns. Analyze market trends and adjust strategies to ensure consistent pipeline growth. Set clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives. Performance Monitoring &amp; Reporting: Establish and monitor key performance indicators (KPIs) to assess team and individual performance. Utilize data-driven insights to optimize outreach strategies and improve conversion rates. Regularly report on team results, business impact, and revenue metrics to senior leadership. Cross-Functional Collaboration: Work closely with Marketing to define campaign and event follow-up strategies and reporting mechanisms. Partner with Account Executives to ensure proper lead follow-up and conversion. Collaborate with Sales Operations to recommend and implement process improvements. Culture Building: Cultivate a high-energy, positive work environment where team members feel motivated and valued. Recognize and celebrate individual and team achievements. Promote a culture of continuous learning and professional development. This role requires 5+ years of B2B technical sales experience 2+ years of experience as an SDR or BDR manager in a SaaS environment Proven track record of managing outbound pipeline generation motions and achieving targets Strong passion for coaching and developing talent. Highly data-driven with a focus on constant optimization of activities and outputs. Proficiency with Salesforce and sales engagement tools such as Outreach or Salesloft. Excellent interpersonal, written, and verbal communication skills. Ability to thrive in a fast-paced, evolving environment Bachelor’s degree in Business, Marketing, or a related field preferred &nbsp; Please note that visa sponsorship is not available for this position. #LI-MM1 #LI-HybridThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$159,000&mdash;$199,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Manager, Sales Development

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!As a key member of our team, you won’t just be managing contracts; you’ll be the strategic architect of the customer’s journey. You will bridge the gap between technical adoption and business value, ensuring our clients don’t just renew their subscriptions, but expand their partnership with us. You’ll serve as a trusted advisor, navigating complex negotiations and identifying growth opportunities to maximize the lifetime value of every account. What You’ll Do You will be the commercial lead for New Relic’s existing customers, owning the end-to-end renewal lifecycle and driving strategic expansions (upsell/cross-sell) to achieve quarterly revenue targets. By partnering with Sales and Success teams, you will conduct deep business reviews to align our platform’s capabilities with the customer’s ROI, effectively removing churn risks and securing the "Commercial Win." Core Competencies Customer-Centric Value Orchestrator: Ability to deeply understand a client’s business challenges and align SaaS solutions to drive measurable ROI and long-term loyalty. Strategic Sales Acumen: A master of the "Consultative Sell," skilled at identifying whitespace within accounts and navigating complex, multi-stakeholder negotiations. Analytical Resilience: High capacity for interpreting usage data and SaaS metrics (ARR, NRR) to proactively address churn and turn objections into expansion opportunities. Qualifications, Skills, and Domain Expertise 3–5+ years of experience in SaaS account management, renewals, or customer success with a proven track record of meeting or exceeding renewal and expansion quotas. SaaS Economics Mastery: Deep understanding of subscription mechanics, including ARR, MRR, Churn, and Net Revenue Retention (NRR). Negotiation &amp; Contract Strategy: Expert at navigating legal and financial hurdles to close complex renewals and expansion deals with enterprise-level stakeholders. Technical Literacy &amp; Tooling: Proficiency in CRM tools (Salesforce) and customer success platforms (Salesloft/Gainsight); ability to translate technical product usage into business value. Consultative Communication: Excellent presentation skills with the ability to build "Champion" relationships and influence C-level executives. Education: Bachelor’s degree in Business, Marketing, or IT (MBA preferred). Please note that visa sponsorship is not available for this position #LI-PS2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Renewals Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for a Senior Account Executive - Enterprise to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime &amp; performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic.Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users.&nbsp; Establish positive relationships that drive interest. Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs. Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals.&nbsp; Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management. Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information for the company and its competitors to remain updated on potential demand triggers. Demonstrating New Relic Product Proficiency – Be proficient with a working knowledge across New Relic’s product lines and quantifying business value for customers. &nbsp; This role requires&nbsp; 10+ years of relevant experience&nbsp; Extensive experience in a quota-carrying sales experience as an account owner at a software/technology company with a focus on new business acquisition&nbsp;&nbsp; Track record of tenacity and driving results with a sense of urgency Track record of closing multi-year and subscription/consumption-based SaaS deals Proven ability to cultivate relationships based on advising on quality or manufacturing insights, best practices and strategy Excellent leadership and strong ability of working with and indirectly managing sales support colleagues Viewed as an expert in domain by accounts Bachelor’s degree or equivalent work experience Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity The Senior US Payroll Analyst is responsible for proactive collaboration with customers and key internal business partners while assisting in leading the team. The role requires outstanding customer service skills, independent thinking in handling payroll analysis and validations in a challenging, fast paced and high growth environment. This role will be accountable for US payroll related functions, including payroll processing, payroll tax compliance, and payroll reporting. A successful candidate will be extremely detail driven and organized, delivering timely and accurate payroll and record keeping. They need to be knowledgeable in current federal and state wage and labor laws. They should be able to determine process improvements, work with system integrations, develop and implement action plans across end to end methodology. The individual must be able to handle ambiguity, easily adapt to changes within the organization, be self motivated, and possess strong leadership skills. You’ll be expected to work relevant shifts in India to support the respective payroll regions.&nbsp; What you’ll do Ensure payrolls are processed accurately, timely and in accordance with legal requirements Lead payroll operational tasks including auditing reports, computing gross to net calculations, reconciling errors, and performing root cause analysis Train and educate the team on payroll processes and/or new wage and labor laws Ensure all equity transactions are captured and processed timely Ensure all tax payments and compliance requirements are met Ensure sufficient controls are in place and implemented for SOX Compliance Create and write Standard Operating Procedures in a clear and organized manner Work with HR partners and external payroll providers / vendors to ensure consistent and accurate flow of information Address complex payroll related inquiries from employees and /or key stakeholders Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions are met Work with Accounting in Month End, Quarter End, Year End payroll reporting Work with internal and external audit to ensure the integrity of payroll reports Special projects as assigned This role requires 6+ years of US payroll experience Prior experience in managing payroll in systems like Workday, ADP etc preferred Excellent written and oral communication skills Possess a positive attitude and willingness to learn new things Advanced proficiency in Microsoft Excel Attention to detail and high level of accuracy Work relevant shift in India based on region supported Bonus points if you have Must be self motivated and able to work independently Experience a fast growing public company strongly preferred Attention to detail and high level of accuracy Payroll or accounting qualifications preferred Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Analyst, US Payroll

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityNew Relic’s Information Security Team is searching for a Senior Security Incident Response Engineer! If you enjoy a work environment where you're part of a successful distributed team that collaborates to achieve successful outcomes, we would love to talk to you! In this role, you will use your background and deep understanding of how attackers gainaccess to systems and apply it to respond to cyber security incidents covering all phases including identification, containment and eradication.As an engineer of our growing Security Incident Response team, you will collaborate with teams throughout the organization, providing security insight, mitigation strategies, and preventive measures from detections.You will help develop our security program through collaboration,investigation, documentation, and engineering practices. What you'll do Support and maintain response strategy and tooling to severe incidents and key attack scenarios. Support the SoC alert life cycle: triage security risk, investigate alerts, develop runbooks, policies and procedures to help the company respond, and run retrospectives to coordinate effort across the company to prevent future incidents. Maintain healthy working relationships with our managed security service providers and respond to incident escalations. Maintain coordination and communication streams horizontally and vertically as part of major cyber related incident handling. Know the latest APT tactics and techniques and use engineering practices to detect and respond. Provide technical expertise to engineering teams on standard methodologies, tools and frameworks. Work with product managers, senior management, and end users to drive security maturity across the business. This role requires Must-have: Willingness to work in rotational shifts including Morning, Evening and Night shifts. Willingness to work in weekend shifts and support on call. You have at least five years of recent experience working in a threat hunting, threat intelligence, incident response, or security engineering role. Experience configuring security incident and event management tools, including creating event filtering, correlation rules, and&nbsp; reports. Strong understanding of the MITRE ATT&amp;CKFramework. Experience performing risk assessment,threattracking,or vulnerability management and success in evaluating and communicating severity, impact, and likelihood of a risk to a wide audience Familiarity with digital forensic tools and techniques for hands-on response during incidents Bonus points if you have Experience building a successful SOC or developing incident response plans or run books Software engineering experience, primarily in Python or other high-level programming language Experience in cloud detections (AWS,Azure,GCP) Experience with DevOps CI/CD pipelines including Terraform, Atlantis, Ansible, Kubernetes, and Argo Experience with enterprise Kubernetes deployments,including EKS Experience creating SOAR workflows and automation Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Security Incident Response Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity The Director of the Strategic PMO leads the enterprise-wide execution of our most critical initiatives while ensuring organizational alignment through a robust internal narrative. This role sits at the intersection of "strategy execution" and "corporate storytelling," reporting directly to the Chief of Staff. You will be responsible for building a high-performing Strategic PMO framework and managing the internal communication channels that keep our global workforce informed, engaged, and inspired. What you'll do Strategic Portfolio Governance (60%): Standardize project management methodologies (Agile/Waterfall/Hybrid) across all organizations. Manage the enterprise project/program portfolio, ensuring resources are allocated to the highest-priority "North Star" goals. Internal Communications Strategy (10%): Partner with the CoS to execute a 360-degree internal comms roadmap utilizing enterprise tools to support efforts. Oversee the CXO intranet utilizations, Slack ecosystem, and newsletter strategy to ensure a consistent executive voice and cultural alignment. Executive Support &amp; Narrative (20%): Act as a strategic partner to the C-suite for strategic pillars (Growth, AI, Operational Efficiency, and Business Maturity), quarterly board reporting, and Internal/crisis communications support. Performance &amp; Value Realization (10%): Develop dashboards to track both project ROI and employee engagement metrics, providing data-driven insights to leadership. This role requires Proven Leadership: 7+ years of experience leading PMO, Strategy Operations, or Business Transformation.&nbsp;At least 3 years of experience within a Strategic PMO, specifically navigating AI adoption and integration. Education: A Bachelor’s degree in Business, Communications, or a related field&nbsp;(MBA preferred). Technical Proficiency: Mastery in Jira, Confluence, Integrations of AI Tools, data warehouse consolidation, enterprise tool alignment (Gemini, Chat GPT, Claude, CoPilot) and communication platform Slack and Google Suite. Bonus points if you have Certifications: PMP, PgMP, or Change Management certification. Strategic Storytelling: You don’t just manage projects; you shape the company's direction through compelling internal narratives and the ability to lead high-performing teams through any challenge. Please note that visa sponsorship is not available for this position.#LI-JHThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$187,000&mdash;$254,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Program Management - Strategic PMO

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity We are looking for a&nbsp;Principal Account Executive – Strategic Enterprise to join our elite Sales organization. As a Principal AE, you aren't just selling software; you are a strategic architect helping the world’s most complex organizations navigate the future of digital intelligence. In an era where uptime is currency and AI adoption is a mandate, New Relic stands at the center of the modern tech stack. You will be responsible for spearheading our most significant market plays—targeting "white whale" accounts and navigating high-value, multi-cloud, and DevOps transformations. This is a role for a master navigator who thrives on high-stakes negotiation and long-term vision. &nbsp; What you'll do Orchestrating Strategic Account Acquisition – Lead the charge into New Relic’s highest-potential untapped markets. You will own the "Master Strategy" for major enterprise logos, ensuring New Relic is positioned not just as a tool, but as a foundational business partner. C-Suite Visionary Alignment – Go beyond standard prospecting to build deep, consultative relationships with CEOs, CTOs, and Boards of Directors. You will translate technical observability into business outcomes that resonate at the highest levels of corporate leadership. Mastering Complex Sales Execution – Lead the end-to-end execution of massive, high-complexity, multi-million dollar consumption-based deals. You will set the standard for forecasting accuracy and pipeline velocity, utilizing Salesforce and advanced sales methodologies to ensure predictable, outsized growth. Internal Leadership &amp; Cross-Functional Synergy – Serve as a force multiplier. You will indirectly lead and mentor a dedicated "pod" of solution consultants, demand gen experts, and executives, aligning them toward a unified win strategy for Tier-1 accounts. Market Intelligence &amp; Competitive Dominance – Act as a subject matter expert on the competitive landscape. You will provide feedback to Product and Engineering teams based on deep-dive diagnostics of enterprise technology stacks and future market triggers. Quantifying Exponential Value – Master the art of the "Business Value Assessment," proving to global enterprises exactly how New Relic’s platform reduces MTTR (Mean Time To Resolution) and accelerates ROI on their digital investments. &nbsp; This role requires 12+ years of relevant experience in high-growth SaaS environments, with at least 5 years specifically handling Strategic or Major Enterprise accounts. Proven track record of over-performance, consistently exceeding multi-million dollar quotas and closing "Mega-Deals" ($1M+ ARR). Mastery of Consumption/Subscription Models – Deep expertise in navigating the nuances of modern SaaS pricing and multi-year contract negotiations. Executive Presence – Exceptional communication skills with the ability to command a room of C-level executives and influence high-level technical roadmaps. Strategic Domain Expertise – Recognized as an industry thought leader in Observability, DevOps, Cloud Infrastructure, or Digital Transformation. Collaborative Leadership – A history of elevating those around you, acting as a mentor to Senior AEs and a trusted advisor to Sales Leadership. Academic Excellence – Bachelor’s degree or equivalent work experience; MBA or advanced technical certification is a plus. #LI-PS2 Please note that visa sponsorship is not available for this positionFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Account Executive - Strategic Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As the Principal ESG Program Manager, you will lead the strategic evolution of New Relic’s global sustainability and corporate responsibility initiatives. This high-visibility role acts as the central architect for our ESG roadmap, ensuring our environmental and social commitments are woven into the fabric of our business operations. You will demonstrate a proactive mindset by identifying emerging regulatory shifts before they impact the business and collaborating across borders to drive meaningful, measurable change. You will serve as a lead influencer and subject matter expert, guiding cross-functional teams rather than managing a direct team of reports. Success in this role shows up as the ability to translate complex data into compelling narratives for our Board of Directors and stakeholders. By fostering a culture of transparency and accountability, you will help New Relic maintain its position as a responsible leader in the SaaS industry. What you'll do Strategic Leadership: Refine and champion a long-term ESG roadmap that aligns with New Relic’s core business goals, chairing governance meetings to ensure global accountability across environmental and social initiatives. Data Integrity &amp; Disclosure: Lead the end-to-end collection and validation of ESG metrics, managing the production of annual disclosures and ensuring our reporting meets the high standards of frameworks like SASB, TCFD, and CDP. Cross-Functional Collaboration: Partner with teams ranging from Product (Cloud Infrastructure) to Finance and HR to embed sustainable practices into our value chain and daily operations. Regulatory &amp; Risk Oversight: Monitor the global landscape for evolving ESG regulations, performing gap analyses and implementing mitigation strategies to keep the organization compliant and ahead of industry benchmarks. This role requires Extensive ESG Experience: Significant professional experience in ESG, sustainability, or corporate social responsibility, with substantive experience operating at a senior lead or principal level. . Program Management Mastery: A proven track record of designing and executing complex, global programs within a corporate environment. Framework Expertise: Deep technical knowledge of ESG reporting frameworks and standards, such as GRI, SASB, TCFD, and EcoVadis. SaaS Proficiency: Hands-on experience utilizing SaaS-based ESG reporting and data management tools to streamline disclosure processes. Bonus points if you have Collaborative Influence: A natural ability to build rapport and influence decision-making across diverse teams, from engineering to the Board of Directors. Analytical Rigor: A passion for data-driven storytelling and the ability to benchmark performance against industry peers to identify growth opportunities. Global Perspective: Experience navigating the nuances of ESG regulations across multiple jurisdictions, particularly in the US and EU. Inclusive Leadership: A commitment to fostering an inclusive environment where diverse perspectives are integrated into our sustainability strategy. Please note that visa sponsorship is not available for this position.The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$1&mdash;$2 USDThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Principal Environmental, Social, Governance (ESG) Program Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As the Principal ESG Program Manager, you will lead the strategic evolution of New Relic’s global sustainability and corporate responsibility initiatives. This high-visibility role acts as the central architect for our ESG roadmap, ensuring our environmental and social commitments are woven into the fabric of our business operations. You will demonstrate a proactive mindset by identifying emerging regulatory shifts before they impact the business and collaborating across borders to drive meaningful, measurable change. You will serve as a lead influencer and subject matter expert, guiding cross-functional teams rather than managing a direct team of reports. Success in this role shows up as the ability to translate complex data into compelling narratives for our Board of Directors and stakeholders. By fostering a culture of transparency and accountability, you will help New Relic maintain its position as a responsible leader in the SaaS industry. What you'll do Strategic Leadership: Refine and champion a long-term ESG roadmap that aligns with New Relic’s core business goals, chairing governance meetings to ensure global accountability across environmental and social initiatives. Data Integrity &amp; Disclosure: Lead the end-to-end collection and validation of ESG metrics, managing the production of annual disclosures and ensuring our reporting meets the high standards of frameworks like SASB, TCFD, and CDP. Cross-Functional Collaboration: Partner with teams ranging from Product (Cloud Infrastructure) to Finance and HR to embed sustainable practices into our value chain and daily operations. Regulatory &amp; Risk Oversight: Monitor the global landscape for evolving ESG regulations, performing gap analyses and implementing mitigation strategies to keep the organization compliant and ahead of industry benchmarks. This role requires Extensive ESG Experience: Significant professional experience in ESG, sustainability, or corporate social responsibility, with substantive experience operating at a senior lead or principal level. . Program Management Mastery: A proven track record of designing and executing complex, global programs within a corporate environment. Framework Expertise: Deep technical knowledge of ESG reporting frameworks and standards, such as GRI, SASB, TCFD, and EcoVadis. SaaS Proficiency: Hands-on experience utilizing SaaS-based ESG reporting and data management tools to streamline disclosure processes. Bonus points if you have Collaborative Influence: A natural ability to build rapport and influence decision-making across diverse teams, from engineering to the Board of Directors. Analytical Rigor: A passion for data-driven storytelling and the ability to benchmark performance against industry peers to identify growth opportunities. Global Perspective: Experience navigating the nuances of ESG regulations across multiple jurisdictions, particularly in the US and EU. Inclusive Leadership: A commitment to fostering an inclusive environment where diverse perspectives are integrated into our sustainability strategy. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As the Principal ESG Program Manager, you will lead the strategic evolution of New Relic’s global sustainability and corporate responsibility initiatives. This high-visibility role acts as the central architect for our ESG roadmap, ensuring our environmental and social commitments are woven into the fabric of our business operations. You will demonstrate a proactive mindset by identifying emerging regulatory shifts before they impact the business and collaborating across borders to drive meaningful, measurable change. You will serve as a lead influencer and subject matter expert, guiding cross-functional teams rather than managing a direct team of reports. Success in this role shows up as the ability to translate complex data into compelling narratives for our Board of Directors and stakeholders. By fostering a culture of transparency and accountability, you will help New Relic maintain its position as a responsible leader in the SaaS industry. What you'll do Strategic Leadership: Refine and champion a long-term ESG roadmap that aligns with New Relic’s core business goals, chairing governance meetings to ensure global accountability across environmental and social initiatives. Data Integrity &amp; Disclosure: Lead the end-to-end collection and validation of ESG metrics, managing the production of annual disclosures and ensuring our reporting meets the high standards of frameworks like SASB, TCFD, and CDP. Cross-Functional Collaboration: Partner with teams ranging from Product (Cloud Infrastructure) to Finance and HR to embed sustainable practices into our value chain and daily operations. Regulatory &amp; Risk Oversight: Monitor the global landscape for evolving ESG regulations, performing gap analyses and implementing mitigation strategies to keep the organization compliant and ahead of industry benchmarks. This role requires Extensive ESG Experience: Significant professional experience in ESG, sustainability, or corporate social responsibility, with substantive experience operating at a senior lead or principal level. . Program Management Mastery: A proven track record of designing and executing complex, global programs within a corporate environment. Framework Expertise: Deep technical knowledge of ESG reporting frameworks and standards, such as GRI, SASB, TCFD, and EcoVadis. SaaS Proficiency: Hands-on experience utilizing SaaS-based ESG reporting and data management tools to streamline disclosure processes. Bonus points if you have Collaborative Influence: A natural ability to build rapport and influence decision-making across diverse teams, from engineering to the Board of Directors. Analytical Rigor: A passion for data-driven storytelling and the ability to benchmark performance against industry peers to identify growth opportunities. Global Perspective: Experience navigating the nuances of ESG regulations across multiple jurisdictions, particularly in the US and EU. Inclusive Leadership: A commitment to fostering an inclusive environment where diverse perspectives are integrated into our sustainability strategy. Please note that visa sponsorship is not available for this position.The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$1&mdash;$2 USDThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.Estimated On-Target Earnings Range$157,000&mdash;$212,000 USDThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDThe pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$157,000&mdash;$212,000 USDThe pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, &nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$157,000&mdash;$212,000 USDThe pay range below represents a reasonable estimate of hourly pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.Estimated Base Pay Range$157,000&mdash;$212,000 USDThe range below represents a reasonable estimate of pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.Estimated Base Pay Range$157,000&mdash;$212,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for an experienced front-end engineer to join us in building The New Relic One platform! You will partner closely with product and design to transform complex data into elegant user interfaces. Your work will directly influence how developers worldwide monitor their systems, ensuring a delightful user experience. To achieve this, engineering responsibilities include developing frontend APIs to interact with the internal framework, data transformations, creating extensible architectural solutions, building UI components, and working with modern frameworks and libraries such as React and Redux. &nbsp; What you'll do Implement rich, interactive data visualizations using modern TypeScript and software development techniques in conjunction with the team members. Select the best frameworks and tools needed to get the job done quickly, while also optimizing for codebase stability, product stability, and target use case growth. Work with our product manager and a team of data engineers to ensure data exploration products accurately render complex data that are aligned with the needs of our internal customers. Produce highly performant and flexible user interfaces using New Relic’s Design System. Collaborate with designers and other UI engineers across the company to learn from others and to ensure you stay up to date on the company's UI best practices. Learn and improve your skills to continuously push us to deliver higher quality data products and improve how we view data visualization as a company. This role requires Demonstrated experience working with TypeScript, and experience working with front-end frameworks such as React, Vue or Angular Familiarity with modern development and build tools such as git, npm, and webpack; experience with front-end JS testing tools and a comprehensive understanding of UI testing techniques Experience integrating the UI with data from service endpoints using modern technologies such as GraphQL Expertise in modern HTML and CSS, including extension languages like SaaS. Bonus points if you have Passion about the whole stack a sophisticated modern application requires! Interest in learning new languages, platforms, and ideas. Thrive in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies. Please note that visa sponsorship is not available for this position.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Software Engineer II (Frontend)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!New Relic Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Solutions Consultant (SC) – the blend of great business savvy and technical prowess – then we are a match made in heaven!As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value.You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles.What you'll do:You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers.The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike.Responsibilities: Develop deep expertise of New Relic products and services Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers Lead value and solution discovery workshops to determine customers' challenges Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution. Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes Identify and resolve critical business/technical issues from customers, partners and colleagues Directly contribute in achieving revenue goals set for the assigned respective territory. You will also: Collaborate as part of a broader account team to strategize and address business and technical problems Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team Provide feedback to product management about product enhancements that can address customer needs and guide additional value Stay current on competitive analysis and market differentiation Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base. Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns. Skills: Pre-sales experience and/or in similar customer-facing technical roles (8+ years desirable) Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing Excellent written, verbal, presentation and interpersonal skills Strong problem solving skills Understanding of value based selling in customer facing roles Strong balance of sales, business and technical skills Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel Passion and energy for technology and a desire to learn Willingness to travel Please note that visa sponsorship is not available for this position &nbsp; #LI-AD1Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Solutions Consultant - Mumbai

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is seeking a hands-on Partner Sales Director to lead the AMER business. This is not a "management-from-afar" role. We need a hands-on, battle-tested leader who will be in the trenches with their team and our Account Executives (AEs) - coaching them on how to nurture, mature, and close new business through the power of the channel. You will lead the charge in a maturing environment, turning ambiguity into execution and evidencing progress over perfection. What you'll do Your mission is to accelerate New Relic’s partner sales business with channel partners including VAR, GSI and regional specialists.&nbsp; You will build a team of hunters to overlay the AMER sales team to drive Partner Sourced ACR and launch revitalized sales motions such as MSP and leverage regional services partners to ramp consumption.&nbsp; Key Responsibilities The ACR Engine: Primary accountability for driving Partner Sourced ACR across North America and LATAM. You will ensure the channel is a consistent and predictable contributor to AMER’s growth. Deal Orchestration: Act as the "Deal Maker." You will personally support your team and the direct sales organization to mature partner-led opportunities from discovery to close. In-the-Trenches Mentorship: We don't want a reporter; we want a coach. You will spend your time upskilling your team on deal mechanics, partner positioning, and cross-functional alignment. Sales Alignment: Build a "one-team" culture between the Channel organization and the Direct Sales AEs, ensuring that partner engagement is viewed as a competitive advantage, not a hurdle or cost center.&nbsp; Ecosystem Mastery: Leverage your existing network in the Observability to elevate partner relationships and drive executive commitment. Operational Resilience: You will operate in an environment that is still evolving. You must be comfortable building the car whilst driving it at the same time This role requires&nbsp; Observability Veteran: Mandatory. You have deep experience in the Observability, APM, or Log Management space. You understand the technical and business value drivers in this specific market. AMER Network: You bring a wealth of executive relationships across the top North American and LATAM VARs, SIs, and regional partners The "Deal Maker" DNA: Proven track record of personally helping sales teams close deals through the channel. Resilience &amp; Agility: You thrive in environments that are "under construction." You are a builder who can navigate internal ambiguity to deliver external results. Bilingual Advantage: Proficiency in Spanish or Portuguese is a significant plus for the LATAM component of the role. Please note that visa sponsorship is not available for this position. #LI-MM4&nbsp;&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$218,000&mdash;$273,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Partner Sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is looking to add a key member to our Sales leadership team! The Senior Director of Public Sector is responsible for all aspects of our government focused sales organization in the US, including revenue and customer growth, recruiting and leading a diverse team, delivering scalable consumption based sales motions and identifying and engaging key partnerships. This tremendous individual will be a customer-focused industry leader with a proven track record of exceeding sales growth and adoption goals of SaaS products, specifically within Enterprise Accounts &gt;1,000 employees. The role includes a deep accountability around closing new contracts with sophisticated customers, renewing contracts of existing customers and driving adoption of a cloud based consumption model currently being pioneered by New Relic in the Observability market. The ideal candidate will have a deep understanding of selling cloud based solutions to enterprise customers in the public sector and have experience in creating transformative initiatives for government entities and education customers. The role has a strong go to market (GTM) focus and will align to critical functions such as technical engagement, product development, marketing and support. You will have deep experience in the Public Sector, leading and coaching distributed diverse teams across the full range of business development activities. You thrive at the intersection, alignment and management of business development, operations, sales engineering, proposal and contracts functions. You will be responsible for contract conversion, increasing consumption and growth in existing customers. We are seeking problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you are highly motivated, data and goal driven, with an open, collaborative, and team-based approach to leadership and management. &nbsp; What you'll do Create and deliver a Public Sector - Federal and SLED - strategic sales plan to serve as a road map for establishing and developing New Relic’s client relationship using your detailed understanding of customer requirements Achieve client-specific revenue and growth targets, align sales activities to achieve quarterly and annual revenue targets while showing the ability to partner with our federal GSI’s and regional partner ecosystem. Own the relationship within all public sector clients across objectives, opportunities, power map strategies, concerns and barriers; responsible for originating, managing and building strong personal relationships with key client executives, line of business decision-makers and influencers Identify new business opportunities, develop new senior level relationships, nurture and grow existing business Lead the growth plan and drive New Relic’s position with key public sector entities and agencies Ability to travel regularly Meet and exceed consumption sales goals Engage with customer executives as a New Relic Sponsor on top accounts/opportunities Forecast all Key Performance Indicators of consumption Lead cross functional strategies for revenue and adoption. Successfully recruit, mentor and develop a high performing sales organization Input and design compensation strategies Engage and coach AE’s on executive engagement and sales capability Maintain strong operational hygiene and integrity Implement consistent MEDDPPIC and CoM methodology for effective opportunity management Build Individual professional development plans for team members Inspire and lead career growth for team members Improve the scalability, efficiency and effectiveness of our sales team Communicate proactively with customers and internally within your team, handle risks and issues and raising upwards as needed Partner with pre-sales, marketing, channels, sales ops to identify revenue opportunities and drive revenue and customer satisfaction. This role requires Minimum of 10 years experience in enterprise software sales 8+ years experience in sales management with a minimum of four in second line management 10+ years of progressively responsible experience within the Government and Education technology sales arenas Proven track record of sales success in government agency/public sector Demonstrable success driving large US Federal Government and State Local Government program capture Thorough understanding of US Federal Government procurement processes and contract vehicles is required Uses advanced US Federal Government domain / solutions knowledge to competitive advantage; has strong knowledge of government technology standards, security protocols and the regulations impacting the sale of technology solutions to the Federal Government Great ability to recruit, cultivate and motivate high performing sales teams Success in small/fast-growing company environments Tremendous record of consistently achieving sales targets Demonstrated understanding of strategic sales techniques in a high transaction environment in enterprise software Excellent written and verbal communication skills Bachelor's degree Bonus points if you have Direct experience in observability strongly preferred MBA preferred. Please note that visa sponsorship is not available for this position.#LI-JH1The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$392,000&mdash;$490,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Sales - Public Sector

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging from password resets to systems administration. In addition to day-to-day work, you will have opportunities to spearhead projects, learn new platforms, and collaborate with cross-functional teams. We are looking for a creative problem solver with a strong work ethic. We expect our technicians to provide intuitive tech support, know how to ask the right questions, and be empathetic to our end users. To succeed in this role, you must be self-driven and passionate about learning. We value a strong team dynamic, and we encourage both independent and collaborative working styles. If you’re interested in a new challenge in our fast-paced corporate environment, we welcome you to apply! Responsibilities In this role, you will provide front-end and back-end support in our primarily Mac environment. This is a mainly office based role, which means you will work out of our Atlanta office a minimum of three days per week (Mon/Tue/Wed). You will also provide remote support to New Relic employees globally. Day-to-day responsibilities will include the following: Respond to internal support inquiries in person, via Slack, email Configure and setup IT hardware, including laptops, printers, and peripherals Technology enablement service and training Provision, de-provision, user accounts &amp; system access Provide event &amp; meeting support via Zoom Install, configure, and troubleshoot software packages, including operating systems, desktop software, and custom applications Ensure accurate inventory of hardware assets Maintain a high level of service and support using JSM ticketing system Collaborate with external partners like Security and Facilities Participate in a global emergency on-call rotation Your Qualifications 5+ years of experience supporting Mac hardware Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack, JSM) Familiarity with generative copilot platforms (Moveworks) Network knowledge and troubleshooting Familiarity with JAMF Pro and The ideal candidate will possess exceptional leadership abilities, a high level of technical expertise, and excellent English communication skills. Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) Demonstrate empathy and a desire to provide a first-class end-user experience Exhibit passion and motivation for new technology and learning Demonstrate ability to work both independently and as a member of a team Bonus: Apple Certified Macintosh Technician (ACMT) certification Apple Certified Support Professional (ACSP) certification Google Workspace certification (Good to have) ITIL Certificate&nbsp; (Good to have) Google IT Support Professional certification Comfortable using a command line Familiarity with a scripting or coding language (Python, Bash, Javascript) Please note that visa sponsorship is not available for this position.&nbsp; #LI-MM4 #LI-RemoteThe pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, &nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$36&mdash;$44 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Desktop Support Technician

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging from password resets to systems administration. In addition to day-to-day work, you will have opportunities to spearhead projects, learn new platforms, and collaborate with cross-functional teams. Soft skills are just as important in this role as technical skills, as well as excellent English communication skills. We are looking for a creative problem solver with a strong work ethic. We expect our technicians to provide intuitive tech support, know how to ask the right questions, and be empathetic to our end users. To succeed in this role, you must be self-driven and passionate about learning. We value a strong team dynamic, and we encourage both independent and collaborative working styles. If you’re interested in a new challenge in our fast-paced corporate environment, we welcome you to apply! &nbsp; About the Role:We're seeking a highly motivated and technically proficient IT Support Engineer to join our global team. In this role, you will provide comprehensive front-end and back-end support within our primarily Mac environment, ensuring seamless operations for our colleagues on the US West and East coasts. This is a 100% remote position, but candidates must reside within the proximity of our Hyderabad or Bangalore offices. Due to the nature of supporting US time zones, working hours will be adjusted accordingly, typically ranging from 6:00 PM - 3:00 AM IST for East Coast support and 9:00 PM - 6:00 AM IST for West Coast support. &nbsp; Please note that shift times may fluctuate based on Daylight Saving Time (DST) adjustments in EST and PST." &nbsp; Day-to-day responsibilities will include the following: &nbsp;Respond to internal support inquiries in person, via Slack, email, or phone calls &nbsp;Configure and setup IT hardware, including laptops, printers, and peripherals &nbsp;Technology enablement service and training &nbsp;Provision, de-provision, user accounts &amp; system access &nbsp;Provide event &amp; meeting support via Zoom &amp; Google Meet. &nbsp;Install, configure, and troubleshoot software packages, including operating systems, desktop software, and custom applications &nbsp;Ensure accurate inventory of hardware assets &nbsp;Maintain a high level of service and support using a ticketing system &nbsp;Collaborate with external partners like Security and Facilities &nbsp;Participate in a global emergency on-call rotation. &nbsp; This role requires &nbsp;Several years of experience supporting Mac hardware &nbsp;Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack) &nbsp;Network knowledge and troubleshooting &nbsp;Familiarity with JAMF Pro and CrashPlan &nbsp;Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) &nbsp;Demonstrate empathy and a desire to provide a first-class end-user experience &nbsp;Exhibit passion and motivation for new technology and learning &nbsp;Demonstrate ability to work both independently and as a member of a team Bonus points if you have &nbsp;Apple Certified Macintosh Technician (ACMT) certification &nbsp;Apple Certified Support Professional (ACSP) certification &nbsp;Google Workspace certification &nbsp;Google IT Support Professional certification &nbsp;Comfortable using a command line &nbsp;Familiarity with a scripting or coding language (Python, Bash, Javascript, Java) Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Role Profile: AWS Alliance Manager This AWS focused role role is the tactical counterpart to the Microsoft Azure role, specifically localized for the complex and high-growth APAC region. While the Global Director handles the top-down strategy, this Cloud Sales Manager will be the India-based expert driving high-velocity execution across the AWS ecosystem in India, Southeast Asia and ANZ. Role Overview As the Cloud Sales Manager for AWS in APAC, you are responsible for accelerating New Relic’s co-sell momentum and Marketplace revenue across Australia/New Zealand, India, and Asia. Based in India, you will report directly to the Global Director of Cloud Sales and serve as the critical link between New Relic’s APAC field sales teams and the AWS regional organizations. Your primary objective is to operationalize the AWS ACE (APN Customer Engagement) program and drive Marketplace adoption, ensuring New Relic is the preferred observability partner for AWS customers in the region. The Mission You will navigate the unique nuances of the APAC cloud market - from the massive scale of enterprise migrations in India to the digital transformation leaders in ASEAN and the mature cloud-first markets of ANZ. You will be ‘in the field’, building trust with AWS Account Managers (AMs) and ISV Success Managers (ISMs) to ensure New Relic is attached to every major AWS deal. Key Responsibilities Regional Co-Sell Execution: Lead the day-to-day engagement with AWS field teams across India, Asia, and ANZ. You will be the "ACE Champion," ensuring high-quality opportunity sharing and registration, including ‘matchmaking’ with AWS sellers to driving awareness and engagement with our New Relic field counterparts.&nbsp; AWS Marketplace Dominance: Drive the adoption of AWS Marketplace Private Offers (MPPO) and Consulting Partner Private Offers (CPPO) to simplify procurement and leverage customer EDP (Enterprise Discount Program) commitments. Geo-Specific Sales Plays: Tailor the global AWS strategy for local execution. Work with the India, Asia, and ANZ sales leads to identify high-potential accounts for AWS co-sell. SAP-on-AWS Execution: Execute the SAP observability sales plays (designed by the Global Director) specifically for APAC customers migrating SAP S/4HANA workloads to AWS. AWS Field Enablement: Conduct regular "Lunch &amp; Learns" and enablement sessions for AWS sellers in-region to keep New Relic top-of-mind. ACE Pipeline Management: Maintain the health and accuracy of the regional ACE pipeline, ensuring all leads are followed up by the New Relic field and updated in the AWS portal. Measures of Success (KPIs) APAC Marketplace Bookings: ACR growth for ANZ, India, and Asia via the AWS Marketplace. ACE Velocity: Percentage of deals in the APAC pipeline with an active, approved ACE registration. AWS Referred Growth: Increase in the number of new logos originated by AWS field sellers in the region. The Ideal Candidate You are a ‘cloud-first’ sales professional with a deep understanding of the AWS Partner Network (APN). You know how to motivate AWS reps who are managing hundreds of partners, and you have the cultural intelligence to operate across the diverse APAC landscape. You will be able to handle change and be resilient to a business unit that is in a period of growth. You will be an expert at building and executing ‘the power of 3’ sales plays.&nbsp; Experience &amp; Qualifications 5+ Years of Experience: Proven success in cloud-related sales or partner management, specifically within the AWS ecosystem in APAC. AWS Program Mastery: Expert-level knowledge of AWS ACE, ISV Accelerate, and Marketplace Private Offer mechanics. The "Co-Sell" Instinct: You understand how to map New Relic’s value proposition to AWS’s internal KPIs (e.g., driving cloud consumption and Marketplace retirements). Strategic Execution: Ability to take a global directive (like the SAP initiative) and turn it into a locally relevant sales script that resonates with an AWS AM in Mumbai or a Customer Success Lead in Singapore. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

AWS Alliance Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Senior Manager, Order Management Opportunity New Relic is seeking a Manager of Order Management to join our Deal Desk &amp; Strategy team! This role will be key in maximizing the value of New Relic products sold along with the related revenue associated to those sales. As part of this role, you will ensure we execute compliant transactions that address the needs of a diverse set of internal corporate customers, safeguard New Relic revenue, and increase the effectiveness and productivity of our sales teams. This role is critical in helping to define and execute the strategy for modernizing and scaling order management capabilities. You will represent Order Management during transformation initiatives that enhance customer order commitment, system and tooling optimization, and improve inventory performance. This role will work closely with the Deal Desk, billing, and revenue team. The right person for this job has a team player approach, the ability to work across departments with disparate needs and excels at problem solving through critical analysis and is challenged by process review and continuous improvement. &nbsp; Responsibilities: Ensure strong data governance and master data integrity across order management processes Partner cross-functionally with deal desk, billing, sales, and senior leadership to align order commitments with business strategy Lead change management initiatives to drive adoption through communication, training, and stakeholder engagement Grow and mentor a high-performing OM team, defining critical skillsets and driving continuous development Act as the point of escalation for non-standard deals and providing potential solutions for order processing Represent Order Management on transformation initiatives and ensure the business needs for your team are met Accurately and efficiently process orders within Salesforce CPQ and Zuora Manually provision orders from time to time for orders that cannot be completed within CPQ Support increased order volume during the busy quarter end periods&nbsp; Investigate non-standard orders to expedite the order entry process Troubleshoot any potential booking errors and correct as quickly and efficiently as possible with minimal customer disruption Maintain data integrity on Salesforce opportunities to ensure forecasting is accurate Qualifications: 5+ years experience (in a high-tech environment, in a Finance/Operations role). A related BA/BS degree preferred Strong analytical + critical thinking skills High proficiency with SFDC Highly detail oriented with a proven affinity for data entry Demonstrated capability to build strong working relationships with internal business units and across regions. Ability to work without supervision in a fast-paced high-tech environment. Clear ability to communicate Must be a great teammate Understanding/use of communication tools - email, Slack, SalesForce, Zoom Meetings, phone calls, etc. #LI-AD1Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Non-USA

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity As a Senior Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, and teamwork to take care of and grow our customer base in a meaningful way.&nbsp; While you will work closely with our larger account teams, at New Relic a TSM is more than a technical resource to the sales team.&nbsp; You will own the technical success and post sales relationships for our valued customers. &nbsp; You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers. You will be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning own your account base from a technical perspective. &nbsp; What you'll do Own customer adoption, onboarding, and continued success at your customer base. Document adoption and success&nbsp; Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals Voice support for new product features &amp; provide customer feedback to New Relic product management and engineering groups Maintain a deep understanding of the customer’s business as well as their technical environment As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to. &nbsp; This role requires 5+ years of pre or post sales experience within the software industry 3+ years of demonstrated pre or post sales experience working with enterprise customers Strong technical background and sales/customer orientation A desire to learn new technologies An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience) Ability to keep up to date project plans and documentation. Fluent in English &nbsp; Bonus points if you have Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD Background in mobile device platforms &amp; architectures (IOS &amp; Android) Bachelor's degree in Engineering/Computer Science or equivalent desirable Please note that visa sponsorship is not available for this position.#LI-GK1 #LI-RemoteThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$203,000&mdash;$254,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Technical Success Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 &nbsp;Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 &nbsp;当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have &nbsp;Java、PHP、.NET、Ruby、Node.js、Pythonなどプログラム言語に関する実践的な作業経験があるかたは優遇&nbsp; Please note that visa sponsorship is not available for this position.Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible. #LI-HybridFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity&nbsp; New Relic is undergoing a fundamental shift in how we scale through the North American channel. We are moving away from a reactive, transactional model toward a proactive partner engaged strategy. As the Senior Partner Sales Manager-East, you will be a key architect of this transformation. This is a "Builder" role. You will lead these key initiatives: Recruit, and onboard high-potential VAR &amp; MSP partners, negotiating contracts and establishing clear expectations for sales, marketing, and technical support.&nbsp; Develop and execute strategic sales plans with VAR &amp; MSP partners, setting realistic sales targets and tracking progress against goals.&nbsp; Grow users, consumption, and net new logos thru VAR &amp; MSP Partners What you'll do Drive net new sales with your key focus partners Work with various business units within New Relic - Sales, Customer Service/Technical teams, Services, Product &amp; Marketing teams to build partner driven revenue&nbsp; Lead partner relationship &amp; enablement initiatives across New Relic ecosystem partner types Collect and evangelize partner success journeys internally with sales teams, management, and externally within partner ecosystems Distribute partner success &amp; enablement content to pre and post sales teams Work with Leadership &amp; Sales Operations to measure program efficiency across partners This role requires&nbsp; 5+ Years in Channel Sales: Deep experience specifically with partners such as Presidio, Pellera, Optiv, Ahead and more 7+ Years in Software sales&nbsp; Change Management DNA: You are comfortable telling partners (and internal teams) "the old way is over" and leading them through a new operational model. Operational Excellence: You can design a pricing sheet, draft an enablement deck, and run a QBR with equal proficiency. Build &amp; Execute Mentality: You can prove that you have built and executed against similar strategies and love ‘doing’ the role rather than simply ‘designing’ the strategy. Please note that visa sponsorship is not available for this position.&nbsp; #LI-MM4 #LI-REMOTEThe pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$243,000&mdash;$280,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Partner Sales Manager- East

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you a Pre-sales professional looking for a more strategic, mid-market focus? Or perhaps you’re an SRE, DevOps Engineer, or Developer ready to step away from the keyboard and move into a high-impact, customer-facing role? This is your opportunity to join New Relic as a Solutions Consultant, where you will act as a bridge between complex modern tech stacks and real-world business value. Join New Relic, a recognised market leader with an industry-respected brand. We’re committed to helping you succeed, offering training and support whether you are an experienced Pre-sales professional or making your first move into a commercial role. This support is designed to help you master the technical win and accelerate your path to future promotions. What you'll do The Master of the Demo: Lead high-impact product demonstrations, showcasing how our platform solves complex engineering headaches for mid-market clients. Lead the Proof of Value (POV): Partner with customers to configure and set up environments in production or test settings, guiding them through the technical "why" behind New Relic. Technical Evangelism: Maintain a deep understanding of your customers’ cloud ecosystems, from OpenTelemetry (OTel) to Serverless, to advocate for better observability. Commercial Collaboration: Partner hand-in-hand with our Account Executives to identify new opportunities, translating "tech-speak" into value that helps businesses grow. Shape the Product: Be the voice of the customer by relaying field feedback directly to our Engineering and Product teams. This role requires Consultative Expertise: Experience supporting pre-sales engagements, or a background in SRE/Engineering with a strong desire to move into a commercial, influential role. Cloud-Native Foundation: Deep technical knowledge of modern tech stacks, including Cloud, Containers, and Kubernetes (EKS, AKS, or GKE). Modern Tooling: Familiarity with Infrastructure as Code (Terraform, Ansible) and monitoring open standards like Prometheus and OpenTelemetry. Communication Skills: The ability to explain complex technical topics to non-technical audiences, you are a natural at objection handling and staying calm under pressure. An Inquisitive Mind: You are a continuous learner who wants to stay at the forefront of the observability field. Bonus points if you have Multilingual Skills: You are a fluent French or German speaker (highly desirable for our European mid-market expansion). Monitoring Background: Prior experience with performance monitoring tools (APM, Infrastructure, or User Experience). Please note that visa sponsorship is not available for this position. #LI-JM&nbsp;#LI-HybridFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your Opportunity Do you get excited about complex distributed systems? Do you love data? We’re looking for an experienced technology leader to lead and grow our global engineering team and help our customers build better software by building the next generation of Application Performance Monitoring by leading our Agent teams. New Relic is committed to giving our customers valuable insights into their systems, and New Relic’s APM agents are used by tens of thousands of companies to evaluate and improve the performance of their most important business applications.&nbsp; Opportunity to work from a remote office may be available depending on the applicant's location. What you'll do Hands on with data analysis and technical problem solving Leverage open source tools like OpenTelemetry to acquire data Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance Build processes that ensure reliability, scalability, team growth and execution Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment&nbsp; This role requires 3+ years of experience leading people and teams 10+ years of experience in Software Engineering Proven track record of leading and scaling strong technical teams Experience handling high performing self-directed remote teams&nbsp; Capable of diving deep and understanding the technical implications and risks of a decision Experience in a backend language like Java or Ruby Experience with Data Analysis Experience managing on-call rotations and 24/7 operations The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing. They constantly seek new ways to explain, coach, teach, and bring out the best in others. Able to handle a fast paced working environment&nbsp; Bonus points if you have Experience with OpenTelemetry or other observability tools Experience with AI Please note that visa sponsorship is not available for this position.&nbsp; #LI-MM4&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$186,000&mdash;$302,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Manager, Software Engineering

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityWe are seeking an experienced and highly collaborative Data Program Manager to orchestrate our most critical data initiatives. This pivotal role will act as the central point of contact for programs spanning our Analytics, Data Science, AI Foundations, and Data Governance teams. You will be responsible for the successful planning, execution, and delivery of complex programs, working in close partnership with our Data Engineering team and engaging directly with executive-level business stakeholders. The ideal candidate excels at navigating cross-functional dependencies and translating strategic business objectives into actionable data programs. What you'll do Develop and execute a unified data program roadmap that supports the strategic goals of our Analytics, Data Science, and AI initiatives. Define program scope, objectives, and deliverables in collaboration with team leads. Serve as the primary liaison between technical data teams and executive leadership. Effectively communicate program status, risks, and strategic value to business stakeholders, ensuring alignment and buy-in. Lead and coordinate complex, cross-functional programs across Analytics, Data Science, AI Foundations, and Data Governance teams. Foster strong partnerships with Data Engineering to ensure foundational support for all initiatives. Champion and facilitate the implementation of data governance policies across all data programs, ensuring data quality, integrity, security, and compliance in partnership with the Data Governance team. Proactively identify and mitigate potential risks, roadblocks, and dependencies between teams. Develop contingency plans to ensure program milestones are met. Define and track key performance indicators (KPIs) that measure the business impact and success of data programs. Provide clear, concise reports and presentations to senior leadership. Develop and manage the data program budget and advocate for the resources needed across teams to achieve program goals. This role requires Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. 7+ years of experience in program management, with a proven track record of successfully delivering complex, data-focused programs in a multi-team environment. Strong understanding of the data lifecycle and principles of data governance, data quality, and data architecture. Familiarity with the needs of analytics, data science, and AI/ML projects. Proficiency in project and program management methodologies such as Agile, Scrum, and Waterfall. Experience with data management tools and platforms (e.g., SQL, Python, R). Familiarity with data visualization tools (e.g., Tableau, Power BI). Exceptional leadership skills with the ability to influence and align teams and senior stakeholders without direct authority.&nbsp; Excellent verbal and written communication skills, with a demonstrated ability to articulate complex technical concepts and program details to an executive audience. Strong strategic and analytical thinking skills, with the ability to connect the work of individual data teams to broader business objectives. Proven ability to identify, analyze, and solve complex organizational and technical challenges in a fast-paced environment. A highly collaborative individual who can build and maintain strong working relationships across technical and business functions. &nbsp; Bonus points if you have Master's degree in a related field. Relevant certifications such as PMP (Project Management Professional) or Certified Data Management Professional (CDMP). Experience working in B2B SaaS with consumption-based pricing models.&nbsp; Knowledge of cloud platforms (e.g., AWS, Azure, GCP) is a plus. &nbsp; Please note that visa sponsorship is not available for this position.#LI-GK1&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$136,000&mdash;$170,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Data Program Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We are looking for a contract Recruiter for our North America Talent Acquisition team! In this role you will not only source and hire top talent, you will cultivate strategic partnerships and collaborate with various team members to build and implement hiring strategies.In addition to being a key recruiting partner, you also have a curiosity about talent programs, talent branding, and analytics - this is one of your passions! If you are someone that thrives in a fast paced environment where you can be your authentic self and contribute your talent acquisition expertise, this role is perfect for you! What you'll do Develop relationships at all levels of the business, meeting regularly with leaders to understand business needs and recommend effective and tailored recruiting strategies for senior level, hard to fill roles across Go To Market teams Develop, implement, and deliver recruiting strategies to fill current openings and build a diverse pipeline while providing a premium experience to both our candidates and hiring managers Proactively source (e.g. networking, internet research, cold calling, events &amp; conferences) to build and continuously engage our Talent Community Drive continuous adoption and adaptation of Hiring for Success within the business to ensure great experience internally and externally In partnership with internal team members evolve process, develop tools and initiatives to meet the unique hiring challengesEngaged team member assist in onboarding and mentoring new team members, share key findings and participate or lead small projectsNew Relic ambassador, use tools to promote products, openings and culture on social media channels, represent in networking or conferences and events This role requires 3+ years related experience as a full-lifecycle Recruiter with expert-level skills in identifying and hiring talent in the technology industry, including in specific experience in hiring sales and marketing roles Demonstrable experience developing and implementing recruiting sourcing strategies and proactively building a pipeline of diverse talent Ability to apply effective communication skills to successfully influence and advise business leaders Passion around social media, Internet research, and talent branding Data-driven approach to problem-solving&nbsp; Dedication to stellar candidate experience&nbsp; Effectively utilize systems and tools to optimize performance and ensure clean data Proven understanding of the labor market and general employment laws and regulations with the ability to assimilate and educate hiring teams Please note that visa sponsorship is not available for this position. #LI-TK1 #LI-RemoteThe range below represents a reasonable estimate of pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.Estimated Base Pay Range$50&mdash;$60 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Recruiter (Contract)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity The Senior Director, Brand Experience at New Relic will serve as the architect of our brand narrative, ensuring that our brand story resonates across all audience interactions. This role will integrate our brand across New Relic, overseeing functions that include creative and experiential design and corporate events. We are looking for a leader with a passion and creative vision to bring our brand promise to life, particularly through our events and experiences—one of our most crucial touchpoints. The ideal candidate will also possess the ability to grasp complex technical concepts and translate them into engaging brand narratives, visuals, and experiences. Reporting to the CMO, you will play a key role in shaping New Relic’s brand narrative, engaging employees, and elevating the company’s presence in the market. What you'll do Strategic Brand Development: Develop and execute a comprehensive brand strategy that aligns with New Relic’s vision and goals. Lead and manage a team of brand marketing professionals to drive the brand's messaging, positioning, and creative direction, setting the bar for creative excellence and ensuring the quality of final work. Collaborate with product, design, and sales teams to ensure consistent brand messaging and visual identity across all touchpoints, translating technical concepts into accessible narratives. Conduct market research and analyze consumer behavior and trends to inform brand strategy and campaigns. Utilize data and insights to measure and optimize the effectiveness of brand marketing initiatives. Corporate Production Vision, evangelize, and bring to life a new era of experiences for our portfolio of events, from our consumer-facing first-party and third-party events, to internal events like company kickoffs, sales kickoffs, and President’s Club. Serve as a trusted partner to our field marketing team, working hand-in-hand to reimagine and elevate the experiences we deliver. Manage and inspire a team of creatives and agency partners to execute world-class events that surprise and delight our customers, employees, and community members. Dream up innovative ways to bring our industry-leading solutions and inspiring customer stories to life in impactful and immersive ways across all touchpoints—keynotes, venue signage, expo floors, and more. Define an overarching creative strategy for events, determining what we want attendees to think and feel, and setting the tone for our communications. Manage high-complexity productions end-to-end, including run-of-show, vendor management, and cross-functional coordination Creative Production: Lead creative strategy by identifying and articulating the "why" behind effective creative work, balancing business goals with brand integrity. Continuously optimize and expand creative through various touchpoints to build awareness, engagement, and preference for New Relic, effectively translating technical concepts into engaging visuals and experiences. Sound judgment and decisiveness in making sound creative calls, embracing diverse perspectives while driving for increased velocity of quality creative output. Team Leadership: Build, mentor, and lead a high-performing marketing team, fostering a culture of creativity, collaboration, and accountability. Build and maintain relationships with key stakeholders, spanning all levels of the company and across departments. This role requires 12+ years of experience in corporate marketing, brand management, or related fields, ideally within the technology or SaaS industry. Proven track record of success in brand strategy and design, with expertise that demonstrates a deep understanding of brand development and creative direction. Exceptional narrative crafting skills, with the ability to translate complex technical concepts into compelling brand stories for diverse audiences. Strong leadership capabilities, with experience in building and nurturing high-performing teams. Excellent communication and collaboration skills, with a demonstrated ability to work closely with cross-functional teams. A strategic, data-driven mindset with a strong ability to measure the impact of branding efforts. Exceptional organizational skills, capable of managing multiple projects and deadlines in a fast-paced environment. Please note that visa sponsorship is not available for this position. #LI-MM1&nbsp;#LI-RemoteThe pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$207,000&mdash;$280,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Director, Brand Experience

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Technical Success Manager&nbsp; &nbsp; Location: Delhi / Noida, India &nbsp; About the RoleWe are seeking a seasoned Technical Account Manager with 8+ years of experience to lead strategic customer engagements in the Delhi/NCR region. In this role, you will act as a trusted advisor to our most complex Enterprise accounts, bridging the gap between deep technical observability and high-level business value. You will be directly responsible for the health, retention, and growth of your assigned territory by leveraging the New Relic Consumption Model Key Responsibilities• Strategic Relationship Management: Build and maintain deep, long-term relationships with key customer stakeholders and C-suite executives, acting as their primary technical advocate with respect to New Relic.• Upsell &amp; Expansion Advocacy: Partner closely with sales to identify and qualify expansion opportunities within existing accounts by aligning New Relic’s value proposition with the customer’s evolving business metrics.• Churn Reduction &amp; Retention: Proactively monitor account health and consumption rates to identify “Cold Accounts” at risk of rollover. Implement strategic intervention plans to ensure continuous value realization and reduce churn.• Technical Value Execution: Develop and execute high-impact pilot engagements that showcase advanced observability use cases.• Collaboration &amp; Mentorship: Act as a leading team player within a broader account team, strategizing on complex business problems and providing guidance to junior team members.Technical Expertise &amp; Hands-on Requirements Hands-on Observability Mastery: Expert-level knowledge of observability tools and platforms, specifically regarding Infrastructure monitoring and Application Performance Monitoring (APM). Language Proficiency: Deep hands-on experience and troubleshooting knowledge in enterprise languages, specifically Java, .NET, and Go Lang. Cloud &amp; Modern Stack: Strong understanding of cloud environments (AWS, Azure, GCP) and modern DevOps practices including CI/CD and AIOps. Onboarding Velocity: Ability to manage high-velocity onboarding processes, aiming for “First Value” confirmation within 30–35 days to ensure long-term retention. This Role Requires:8+ years of experience in a technical, customer-facing role (TAM, Solutions Architect, or Senior DevOps Engineer). Strong understanding of Value-Based Selling and the ability to link technical activities to financial performance. Exceptional communication and presentation skills, capable of commanding a room of senior engineering leaders. Strong problem-solving skills with a “customer-first” energy and a passion for continuous learning. Willingness to Travel within the Delhi/NCR region and occasionally beyond as business needs dictate. Knowledge of Consumption-based business models and Salesforce (SFDC) hygiene for opportunity progression. #LI-AD1Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Technical Success Manager I

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity Are you looking to join a recruiting team that cares about your experience and your personal growth? We are looking for a contract Talent Acquisition Coordinator to join our team. As a Talent Acquisition Coordinator, you will play a crucial role in supporting our recruiting team and ensuring a positive and seamless candidate experience. This is an excellent opportunity for an organized, detail-oriented, and proactive individual to be a part of a dynamic and high-performing Talent Acquisition team. The ideal candidate will be the central hub for scheduling, communication, and administrative support throughout the hiring process.&nbsp; What you'll do Partner closely with the Regional Recruiting team to create a positive candidate experience for our prospects and applicants, continuously innovating and improving ways to differentiate us as an employer of choice Coordinate all aspects of the interview experience from partnering with hiring managers and recruiters on scheduling, proactively and timely correspondence with candidates, and hosting candidates either virtually or in person to ensure a positive and seamless candidate experience Advise recruiters and hiring managers on best practices for candidate experience, leveraging your knowledge and research. Maintain and update candidate data accurately in our Applicant Tracking System Proactively communicate with key internal partners, providing timely updates or changes to schedule or process improvements Serve as a mentor or peer coach in solving unique situations or to support onboarding new team members Collaborate and support the larger TA &amp; People team on projects as needed Support recruitment events, meet-ups, and other talent branding and event needs Conduct offer audits, manage req approvals, and assist with Zendesk tickets to support recruiting operations Act as a brand ambassador, demonstrating our values in all of your interactions This role requires 2+ years of experience in the customer service, coordination in a corporate environment preferably within the recruiting area Prior scheduling &amp; calendar management experience Strong time management and ability to prioritize work Strong attention to detail General knowledge of HR practices Ability to excel in independent work settings Excellent verbal and written communication skills Project management experience Ability to maintain confidentiality and utilize appropriate tact Bonus points if you have Bachelor's degree or equivalent experience Experience in a customer-facing or HR role Experience with Mac OS, Applicant Tracking Systems (Greenhouse) and Google Suite &nbsp; Please note that visa sponsorship is not available for this position. #LI-TK1 #LI-Remote&nbsp;The range below represents a reasonable estimate of pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.Estimated Base Pay Range$30&mdash;$35 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Talent Acquisition Coordinator (Contract)

Senior Solutions consultant - Pre sales

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityAs an Associate Technical Success Manager (TSM) at New Relic, you will play a foundational role in nurturing technical relationships with customers, supporting their initial adoption and understanding of our platform. Your position is crucial in facilitating smooth onboarding and providing essential knowledge to drive platform utilization. What you'll do Customer Adoption: Support technical onboarding: Assist customers in integrating New Relic within their cloud environments, ensuring they begin to realize platform value. Conduct fundamental training sessions: Help develop educational resources and introductory training that explain core functionalities and benefits. Activity Management &amp; Relationship Building: Monitor and contribute to Mutual Activity Plans: Track customer progress and provide basic insights into observability tool usage. Interact with technical stakeholders: Work closely with stakeholders to understand initial goals and align platform use to support their objectives. Value Communication &amp; Updates: &nbsp;Partner with customers to develop business cases for expansion and quantify solution impacts through regular reporting. &nbsp;Present&nbsp; platform capabilities and create new content; provide training to customers for ongoing proficiency. &nbsp; This role requires BS or equivalent experience: Computer Science or Computer Engineering Certified or equivalent experience in Cloud technology (AWS, Azure, or Google Cloud Platform) Cloud-Native Foundation: technical knowledge of modern tech stacks, including Cloud, Containers, and Kubernetes (EKS, AKS, or GKE). Familiarity is desirable with at least one programming language (Java, PHP, Ruby, Node.js, Python or SQL scripting for initial integration support and optimization. At least 1 year of experience in a customer-facing role within SaaS or tech sectors&nbsp; Skilled in communicating technical concepts clearly and building strong relationships. A proactive attitude toward problem-solving and customer success. Excellent analytical and problem solving skills Experience with AI Tools; Experience in prompt engineering/natural language processing ("vibe coding") to efficiently retrieve information or develop solutions. Strong written communication skills. Bonus points if you have Ability to collaborate across teams; proficiency (verbal and written) in a second language (Spanish, Portuguese, French) Please note that visa sponsorship is not available for this position. #LI-MM1&nbsp;#LI-RemoteFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Associate Technical Success Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is the industry’s largest and most comprehensive SaaS-based observability platform built to create more perfect software. We are passionate about providing solutions and tools that help development and operations teams supervise, troubleshoot, and optimize the performance of their applications and infrastructure.&nbsp; We’re looking for an experienced web leader to help set the strategic vision and development of our web presence. This role will lead a team of strategic web producers, web strategists, and engineers - driving high-level strategy and technical execution across our web presence What you'll do Oversee and manage the team responsible for New Relic’s web presence. Develop and implement a comprehensive website strategy and roadmap for newrelic.com aligned with business goals and user needs - including optimization and digital experience enhancement, etc. Partner with cross-functional teams (e.g. Product, Creative,Data Analytics, Regional teams, etc.) to align web strategy with broader marketing and business initiatives.&nbsp; Work closely with in-house UX teams to analyze user behavior, website analytics, and conversion data to identify optimization opportunities. Drive our CRO program to create optimization roadmaps and lead A/B testing and user experience research to improve site performance. Scale our GEO/AEO strategy and execution across our website as well as referral sites. Oversee the technical architecture, platform selection, and technology stack.&nbsp; Oversee development team (internal developers and/or external agencies) in building and maintaining the website.&nbsp; Monitor and report on key website metrics including traffic, engagement, conversion rates, and ROI - utilizing analytics tools (Google Analytics, heatmapping tools, etc.) to drive data-driven decisions. Create comprehensive performance dashboards and regular reporting for stakeholders This role requires Bachelor’s or Master’s degree 7-10+ years of experience in digital marketing, web strategy, or related roles Strong analytical skills with experience using web analytics platforms Understanding of SEO, SEM, and digital marketing best practices Excellent written and verbal communication skills Project management experience with the ability to manage multiple initiatives Experience leading web application development teams to deliver against KPIs at scale. Solid understanding of CSS, Git and JavaScript. Documented, hands-on experience planning multi-quarter roadmaps for high visibility B2B websites Extensive experience planning and managing against concrete business performance objectives in a product-led software business Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership. Experience with content management systems and web technologies Fluency in English. Bonus points if you have Expertise and experience in full-stack development experience front end and back-end (i.e. PHP, HTML, CSS, Javascript, MySQL, RESTful APIs.) Strong expertise in Drupal 9/10 development. Familiarity with Figma, Tailwind CSS, Eleventy, and/or Svelte JS. Familiarity working at enterprise scale across several tech stacks and partner teams. Experience in technical mentorship and support for helping level-up the skills of colleagues on the team. Knowledge of UX/UI design principles Familiarity with marketing automation and CRM platforms Experience in B2B or enterprise technology environments Google Analytics and related certifications Please note that visa sponsorship is not available for this position. &nbsp; &nbsp; #LI-JH1The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$230,000&mdash;$288,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Director, Web Strategy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is the industry’s largest and most comprehensive SaaS-based observability platform built to create more perfect software. We are passionate about providing solutions and tools that help development and operations teams supervise, troubleshoot, and optimize the performance of their applications and infrastructure.&nbsp; If you love the web, love open source, and want to contribute to one of the largest and fastest growing observability companies in the market, we want to hear from you: New Relic is looking for a Web Engineer to join our web team. What you'll do The web team’s goal is to create phenomenal user experiences that inform and excite our visitors and ultimately convert them to users of our product. You’ll help build our brand and increase our user base by contributing in the following ways: Drive acquisition, onboarding, monetization, organic growth, and retention across New Relic’s web properties. Improve our Drupal architecture and automated testing - our site is live on Drupal 10, and feature velocity is increasing. You’ll ensure it is ready to scale to our needs. Participate in the design process, offering technical feedback and suggestions to the creative team, and helping us improve the process along the way. Formulate efficient content models, security models, workflows, and templates, and develop Drupal components and modules. Contribute to all of the technical aspects of New Relic's public web properties to improve customer experience and content authoring. Improve the reliability and speed to delivery of new features and iterations via A/B testing, operational insights, and deep understanding of the data behind user behavior on the site. Lead and contribute to the architecture and implementation decisions within the team. Identify blockers and work across teams to resolve issues. &nbsp; This role requires Bachelor's or 6 years professional work experience 6+ years of full-stack development experience front end and back-end (i.e. HTML, CSS, Javascript/React, Node.js, MVC, MySQL, NoSQL, RESTful APIs) Strong expertise in Drupal 9/10 development. Solid understanding of PHP, Symfony, Twig, CSS, Git and JavaScript. Comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools and methodologies. Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership. Fluency in English. Bonus points if you have &nbsp;Familiarity with Figma, Tailwind CSS, Eleventy, and/or Svelte JS. &nbsp;Familiarity working at enterprise scale across several tech stacks and partner teams. &nbsp;Experience in technical mentorship and support for helping level-up the skills of colleagues on the team. Please note that visa sponsorship is not available for this position. &nbsp; &nbsp; #LI-JH1The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$146,000&mdash;$182,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Growth Web Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!About Us New Relic is at the forefront of digital intelligence, providing cutting-edge solutions that allow businesses to thrive in the ever-evolving digital landscape. Our commitment to innovation drives us to deliver unparalleled value to our customers, helping them to monitor, optimize, and scale their digital systems efficiently. As we continue to grow, we seek passionate individuals to join our team and contribute to our mission of empowering technology-driven businesses. &nbsp; About the role: The Technical Success Manager (TSM) will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform.&nbsp; You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction.&nbsp;&nbsp; &nbsp; What you will do Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption.&nbsp; Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to fully leverage New Relic solutions. Promote a culture of continuous learning and development. Managing Mutual Activity Plan Milestones: Designs and executes Mutual Activity Plans tied to Value/Outcomes.&nbsp; Set and oversee clear project milestones, adjust plans as necessary, celebrate customer achievements and moments of value, and address deviations in a timely manner. Providing Customer Business Review Inputs: Utilize insights from customer interactions and data analytics to contribute valuable information for business reviews and identify successes, challenges, and growth opportunities. Maintaining Committed Consumption Levels: Engage proactively with customers to mitigate churn risks, demonstrating ongoing value and addressing concerns promptly. Owning Technical Relationships: Build strong connections with technical stakeholders, understand their challenges and goals, and advocate for them within New Relic. Facilitating Ongoing User Training: Keep users informed about new features and enhancements and provide refresher training to ensure continued proficiency and satisfaction. Supporting Business Case Development for New Opportunities: Work with sales to identify and develop expansion opportunities, using success stories and ROI evidence to support business cases. Supporting Measuring and Communicating Value to Technical Stakeholders:&nbsp; Work closely with technical decision-makers. Quantify the impact of New Relic's solutions on their business. Provide regular reports and dashboards showcasing value metrics. &nbsp; What you bring Technical Expertise: Technical expertise in Kubernetes, knowledge of Cloud (AWS, Azure, or Google Cloud Platform Certified), and/or Observability Platforms is highly valued. Additionally, a solid understanding or hands-on experience with a programming language such as Java, PHP, .NET, Ruby, Node.js, Python, or SQL scripting is essential. Experience in a Customer-facing Technical Role (Pre-Sales/Post-Sales): Proven success in roles like Principal Technical Support, Solutions Engineering, or Technical Account Management, especially in the SaaS or technology sector. Deep understanding of customer needs and adept at providing customized technical solutions. Strong Communication Skills: Highly skilled in communicating complex technical concepts to diverse audiences, including non-technical stakeholders, through verbal and written channels. Proficient in analyzing business requirements and customer interactions to anticipate client needs and contributing to internal roadmap sessions to translate them into actionable project plans and timelines. Relationship Building: Skilled at building and maintaining strong relationships with technical stakeholders, understanding their challenges and goals, and effectively advocating for them within the organization. Solution-Oriented: A proactive, solution-focused approach to customer challenges, with a commitment to achieving customer success and satisfaction. Collaborative Team Player: Ability to collaborate effectively across teams, including working closely with sales, product development, and support teams to drive customer success and identify new opportunities &nbsp; The ideal candidate for the Technical Success Manager role at New Relic is someone who excels in technical areas related to Kubernetes, Cloud, and Observability platforms and embodies strong communication, relationship-building, and project management skills. Experience with customer success and sales frameworks (MEDDPICC) will be appreciated. We are looking for a proactive, customer-focused individual passionate about leveraging technology to solve problems and enhance customer satisfaction. Visa sponsorship is not available for this role. #LI-PS2Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Technical Success Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Role Overview The Technical Success Manager (TSM) will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform.&nbsp; You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction.&nbsp;&nbsp; &nbsp; Key Responsibilities Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption.&nbsp; Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to fully leverage New Relic solutions. Promote a culture of continuous learning and development. Managing Mutual Activity Plan Milestones: Designs and executes Mutual Activity Plans tied to Value/Outcomes.&nbsp; Set and oversee clear project milestones, adjust plans as necessary, celebrate customer achievements and moments of value, and address deviations in a timely manner. Providing Customer Business Review Inputs: Utilize insights from customer interactions and data analytics to contribute valuable information for business reviews and identify successes, challenges, and growth opportunities. Maintaining Committed Consumption Levels: Engage proactively with customers to mitigate churn risks, demonstrating ongoing value and addressing concerns promptly. Owning Technical Relationships: Build strong connections with technical stakeholders, understand their challenges and goals, and advocate for them within New Relic. Facilitating Ongoing User Training: Keep users informed about new features and enhancements and provide refresher training to ensure continued proficiency and satisfaction. Supporting Business Case Development for New Opportunities: Work with sales to identify and develop expansion opportunities, using success stories and ROI evidence to support business cases. Supporting Measuring and Communicating Value to Technical Stakeholders:&nbsp; Work closely with technical decision-makers. Quantify the impact of New Relic's solutions on their business. Provide regular reports and dashboards showcasing value metrics. &nbsp; Ideal Candidate Profile Technical Expertise: Strong technical expertise in Kubernetes, knowledge of Cloud (AWS, Azure, or Google Cloud Platform Certified), and/or Observability Platforms is highly valued. Additionally, a solid understanding or hands-on experience with a programming language such as Java, PHP, .NET, Ruby, Node.js, Python, or SQL scripting is essential. Experience in a Customer-facing Technical Role (Pre-Sales/Post-Sales): Proven success in roles like Principal Technical Support, Solutions Engineering, or Technical Account Management, especially in the SaaS or technology sector. Deep understanding of customer needs and adept at providing customized technical solutions. Strong Communication Skills: Highly skilled in communicating complex technical concepts to diverse audiences, including non-technical stakeholders, through verbal and written channels. Proficient in analyzing business requirements and customer interactions to anticipate client needs and contributing to internal roadmap sessions to translate them into actionable project plans and timelines. Relationship Building: Skilled at building and maintaining strong relationships with technical stakeholders, understanding their challenges and goals, and effectively advocating for them within the organization. Solution-Oriented: A proactive, solution-focused approach to customer challenges, with a commitment to achieving customer success and satisfaction. Collaborative Team Player: Ability to collaborate effectively across teams, including working closely with sales, product development, and support teams to drive customer success and identify new opportunities &nbsp; The ideal candidate for the Technical Success Manager role at New Relic is someone who excels in technical areas related to Kubernetes, Cloud, and Observability platforms and embodies strong communication, relationship-building, and project management skills. Experience with customer success and sales frameworks (MEDDPICC) will be appreciated. We are looking for a proactive, customer-focused individual passionate about leveraging technology to solve problems and enhance customer satisfaction. &nbsp; Why Join Us? At New Relic, you’ll be part of an innovative, supportive, and forward-thinking team dedicated to delivering exceptional service and solutions to our customers. We offer a dynamic work environment, opportunities for professional growth, and a competitive benefits package.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Technical Success Manager II - New Zealand

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity New Relic is looking for a leader to join our sales leadership team within our Enterprise Sales organization. Our Director, Enterprise Sales will assume responsibility for growing our success in our Central region. This individual should be a customer-focused industry leader with a consistent record of exceeding sales growth goals of SaaS products, specifically within Enterprise Accounts. In addition to leading new logo growth, this person will be tasked with growing existing footprints and carrying out enterprise agreements in our current Customer base. We’re seeking out ambitious, data-driven executives with an open, collaborative and team-based approach to leadership and management. What you'll do Lead and mentor Enterprise Account Executives in achieving personal, team, and organizational quota by helping structure sales opportunities and deals; further assist with selling activities as appropriate and ensure the sales team is working cohesively with both internal and external teams Build and drive new and strategic go-to-market plans to meet company growth and market share goals Drive strategic deals and accounts to six-figure and seven-figure deal victories Provide strategic executive leadership for sales forecasting, territory assignments, sales mentorship, and commission planning Develop annual sales forecasts using both top-down and bottom-up input Stay ahead of industry trends and any competitive intel as well as client opportunities; Attend trade shows, industry events, internal meetings, and conferences Responsible for regional customer happiness and renewals This role requires Bachelors degree is required 5+ years of confirmed experience as a Sales Leader with direct reports selling enterprise application software to developers, IT/Operations, application owners, and/or business leaders Knowledge of SaaS/Cloud/Application Performance Monitoring space Bonus points if you have Demonstrated Enterprise account sales leadership experience and track record of success Ability to build and lead a sales team, including quota-carrying and forecasting experience Excellent cross-organization partnership and communication skills Experience devising sales strategy and supplying to enablement programs Please note that visa sponsorship is not available for this position. #LI-KM1&nbsp;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.Estimated On-Target Earnings Range$392,000&mdash;$490,000 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity We’re looking for an experienced Analyst Relations Manager to further strengthen New Relic’s relationship with key analyst firms such as Gartner and IDC and maintain our leadership position in key industry reports covering Observability, DEM, AIOps, AI/ML, and more. The Analyst Relations Manager will be responsible for New Relic’s relationship with our analyst contacts, coordinate briefings and RFI responses. We are looking for someone with superior project management skills and SaaS experience who thrives in a high-growth culture. If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you! What you'll do Build and maintain strong relationships with key industry analysts from firms like Gartner, and IDC and others Prioritize and manage incoming analyst requests for information, research support, research review, customer references, and event speakers Work across product and marketing teams to capture requirements and develop recommendations for analyst engagements and briefings that align with business objectives&nbsp; Coordinate briefings and RFI responses across multiple analyst firms including scheduling calls, prepping presentations, disseminating briefing notes and tracking follow-ups Synthesize, edit and submit written responses to analyst inquiries, working across cross-functional internal teams Proactively monitor industry research to influence focus and determine opportunities to position New Relic and our products Track and report on analyst interactions, coverage, and sentiment, providing regular updates to senior leadership Ensure compliance with subscription/licensing terms across all agreements This role requires 7+ years in analyst relations, investor relations or corporate communications at a high-growth, B2B software company Excellent relationship building and interpersonal skills&nbsp; Strong project management skills, with the ability to prioritize tasks, manage deadlines, and work effectively under pressure Superior communication, presentation skills with the ability to convey complex information clearly and concisely Technical and business acumen and ability to think strategically and develop AR programs that align with business objectives Ability to analyze market trends, competitive landscapes, and analyst research Ability to effectively partner with cross-functional teams Adept at influencing peers and managers, and building consensus in a highly ambiguous, fast-paced environment Bachelor’s degree or related industry experience Please note that visa sponsorship is not available for this position. &nbsp; #LI-JH1The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.Estimated Base Pay Range$1&mdash;$2 USDFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Marketing Manager

new-relic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Drafted by: Zack Mutchler Job post location(s): Bengaluru, Karnataka, India Your opportunity New Relic is looking for a Software Engineer to join our Demo Engineering team in Bengaluru, India. This role is a critical part of the Technical Marketing organization, where you will build and maintain the production-level demo environments used to showcase our platform's innovation to the world. We are looking for a curious, self-driven engineer who views a Jira ticket as a starting point for a larger solution. You will thrive here if you enjoy researching complex technical challenges, forming a hypothesis, and defending your architectural decisions within a globally distributed team. You will have the support of a local peer in Bengaluru and documented engineering standards to ensure your success. What you’ll do Drive Platform Innovation: Own the availability and performance of the demo platform, ensuring it remains a scalable foundation for Sales and Marketing. Execute with Autonomy: Research potential solutions for platform bottlenecks and present defended technical recommendations rather than waiting for instruction. Automate Everything: Create and maintain automated deployment pipelines and load generation profiles to ensure our systems are "always-on" and easy to deploy. Communicate Clearly: Document your findings and processes in Confluence runbooks and maintain active, transparent communication across Slack to bridge global time zones. Maintain Engineering Excellence: Perform production redeployments, conduct smoke tests for new features, and ensure every code change meets our established DevOps best practices. This role requires 2+ years of Kubernetes Administration: Proven experience managing containerized environments. 2+ years of Cloud Infrastructure: Experience administering environments in AWS, Azure, or GCP. 1+ years of Infrastructure as Code: Hands-on automation experience using Terraform. 1+ years of CI/CD Tooling: Experience with automation tools such as GitHub Actions, Jenkins, or CircleCI. Programming Familiarity: Proficiency in at least one language, such as Python, Java, Go, or Node.js. Ownership Mindset: A track record of taking full accountability for solutions and responding to help tickets using SRE methodologies. Bonus points if you have Load Generation Experience: Familiarity with tools like Locust or Chaos Toolkit to simulate realistic traffic patterns.Front-end Exposure: Experience with browser development or technologies like React and JavaScript.Open Source Contribution: A history of contributing to or working with open-source projects.Collaborative Spirit: A "connected" approach to work, valuing partnership with Product Managers and Engineers across time zones.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Software Engineer 2

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyse performance and get the most of their software and infrastructure.You will be the part of Alerts team which is a cornerstone team of the New Relic platform, owning the end-to-end lifecycle of critical notifications—from initial trigger to delivery. We operate at a massive scale, leveraging a modern stack that includes Java, Node.js, GraphQL, and Kubernetes. As a Backend Engineer, you will play a pivotal role in architecting and scaling our next-generation alerting solutions to meet the demands of our global customer base.New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look forward to talking with you! What you'll do * Design, Build, maintain, and scale back-end services and their support tools.* Participate in architectural definitions with a high degree of innovation and creativity.* Creating automation and tooling to make our systems more scalable and easier to deploy.* Working directly within a multidisciplinary team to help our customers and partners.* Research new tools and services to understand complex scenarios and to also propose new features.* Working in an agile environment with a DevOps approach - teams build and maintain their own softwareThis role requires* Bachelor’s degree, software development, engineering, or a related technical field* 2+ years of experience working as a software engineer working in Java, NodeJS and/or Go with a strong computer science background and an aptitude for learning new languages quickly* Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks* Proven ability to mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code* Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; requirements.* Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains* Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly* Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others. Bonus points if you have * Contribution to open source projects.* Familiarity with the tech stacks mentioned above* Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects.* Experience in technical mentorship and help with leveling up the skills of other colleagues on the team.* Experience with asynchronous programming techniques: streams, event-based flows, task queues, message queues.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Software Engineer 1

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityAt New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management, and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Python, NodeJS, JavaScript, React, GraphQL, Kubernetes, many public cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale.New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look forward to talking with you!What you'll do* Design, Build, maintain, and scale back-end services and their support tools.* Participate in architectural definitions with a high degree of innovation and creativity.* Creating automation and tooling to make our systems more scalable and easier to deploy.* Working directly within a multidisciplinary team to help our customers and partners.* Research new tools and services to understand complex scenarios and to also propose new features.* Working in an agile environment with a DevOps approach - teams build and maintain their own softwareThis role requires* Bachelor’s degree, software development, engineering, or a related technical field* 3+ years of experience working as a software engineer working in Python, NodeJS and/or React with a strong computer science background and an aptitude for learning new languages quickly* Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks* Proven ability to mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code* Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; requirements.* Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains* Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly* Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others.Bonus points if you have* Contribution to open source projects.* Familiarity with the tech stacks mentioned above* Understanding the value that build and test automation brings to a development team's efficiency and reliability and are passionate about applying these techniques to your projects.* Experience in technical mentorship and help with levelling up the skills of other colleagues on the team.* Experience with asynchronous programming techniques: streams, event-based flows, task queues, message queues.Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunity At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. As a company at the forefront of the industry, we enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. Join us in our mission to revolutionize observability and empower businesses in today's dynamic digital landscape. &nbsp; What you'll do Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growth &nbsp; This role requires Bachelor’s degree, software development, engineering, or a related technical field 5+ years of experience working as a software engineer working in Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly Experience with front-end technologies (e.g., HTML, CSS, JavaScript, React) Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks Proven ability to lead and mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others Bonus points if you have Contribution to open source projects Experience working with or building GraphQL schemas Experience building and maintaining high throughput pipelines and distributed systems Experience working on an Observability product, especially in the SaaS vendor space Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

Senior Software Engineer

Senior Software Engineer - FullStack Developer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We're looking for an experienced Senior Product Manager who is interested in solving cloud native infrastructure observability challenges and is excited about owning &amp; growing the Multi-million ARR product line. So if you want to make a broad impact on 10K+ customers and New Relic’s bottomline, this is your calling! What you'll do Lead strategy, roadmap &amp; execution for New Relic’s Infrastructure O11y Define, measure, strategize, execute and communicate on adoption growth metrics Understand and define typical journeys that users take to solve their problems and create lo-fi mocks when ideating solutions for delightful user experience&nbsp; Be a vocal proponent for delightful UX and priorities for your team within the company Be an internal and external spokesperson for cloud native infrastructure observability This role requires You have 5+ years of software product management experience in defining and shipping infrastructure products to market.&nbsp; You are a hands-on PM who regularly uses your own products like your users do You have developed empathy for infrastructure personas You have worked closely with eng &amp; design to ship products for sprint releases Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to&nbsp;resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.&nbsp; If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the&nbsp;San Francisco Fair Chance Ordinance.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.&nbsp; Review our Applicant Privacy Notice at&nbsp;https://newrelic.com/termsandconditions/applicant-privacy-policy

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