Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. We’ve earned the trust of thousands of salons, spas, barbershops, MedSpas, and other self-care businesses across the nation by striving to give them the same incredible service and support they give their clients. Our innovative platform delivers personalized, enjoyable experiences with online appointment scheduling, seamless business management, marketing, and payments that are simple, elegant, and reliable.

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. As the Senior Accountant, you will support Boulevard’s financial close and regulatory compliance processes. You will be a key member of the finance team, and will be responsible for ensuring that the company's financial operations are efficient, accurate, and compliant with accounting standards. You will report to the Accounting Manager, and work closely with other members of the finance team, and key stakeholders across the organization to help drive growth and financial success. What you'll do here: Assist with the preparation of the monthly financial close process, including preparation of journal entries, balance sheet reconciliations, and flux analyses in accordance with close calendar timelines Prepare and maintain prepaid expenses, fixed assets, accrued expense, and depreciation/amortization schedules Record cash transactions and reconcile bank accounts on a monthly basis Administer the company credit card program in Ramp Review expense reimbursements and credit card expenses and verify adherence to the travel &amp; expense policy Assist with the preparation of misc. tax, informational, and compliance related filings Assist in support of external audit, including preparation of audit requests and ongoing support Pursue process improvement and automation of existing processes Assist with implementing, maintaining, and documenting internal accounting processes and internal controls Participate in ad hoc projects as needed What you'll need to thrive: 2-6 years of progressive experience in accounting roles BS/BA in Accounting, Finance or relevant field Experience working with NetSuite, FloQast, AvaTax, Ramp, Bill.com or similar systems Solid understanding of accounting concepts, familiarity with accounting system(s) and general operational processes Proficient with Microsoft Excel and Google Sheets Excellent organizational, verbal and written communication skills Working knowledge of financial record-keeping procedures Ability to multitask and prioritize to meet deadlines High degree of accuracy and attention to detail&nbsp; Strong team player, with a willingness to assist and learn from colleagues How we'll take care of you: Your total budgeted cash compensation for this role is between $88,500 - $126,500 USD - Total Cash Comp, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Senior Accountant

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. At Boulevard, our Customer Experience team is dedicated to launching, supporting, and strengthening relationships with our clients. As an Onboarding Specialist, Data Migrations, you will play a pivotal role in helping customers transition from legacy systems to the Boulevard platform with minimal disruption and maximum confidence. You’ll be the technical partner behind the scenes—transforming, cleaning, and validating data to ensure accuracy, security, and a seamless migration experience. From pre-sale planning through post-launch cleanup, you'll own end-to-end data migration workflows while collaborating cross-functionally to ensure every customer launch is a success. What you’ll do here: Pre-Sale &amp; Scoping Meet with prospective clients pre-close to understand their data needs and align migration expectations. Partner with Sales to scope technical requirements and validate feasibility. Participate in customer and prospect calls as a subject matter expert on data migrations. Data Migration &amp; Import Own and manage full-service and free import migrations from initial planning through final execution. Perform imports using tools such as Flatfile and Google Sheets with high accuracy and consistency. Execute structured QA and validation checks on all data prior to launch. Handle migration-related CFDs/CSRs and execute bulk updates (e.g., pricing changes, contact edits). Clean up migrations on launch day in partnership with Onboarding Specialists, focusing on data integrity. Cross-Departmental Collaboration Coordinate full-service migrations with teams like Odetta and Customer Operations (COPS). Work closely with Engineering to manage escalations, track bugs, and improve tooling. Partner with COPS and Engineering on Flatfile improvements and onboarding tools. Support Onboarding Specialists in resolving real-time data issues during customer launches. Operational &amp; Team Support Track migration timelines, coordinate launch calendars, and communicate progress and blockers clearly. Answer internal team questions in shared Slack channels (#onboarding-questions, etc.). Assist in data review for proof-of-concept migrations for strategic accounts. Create and maintain internal documentation and one-sheets related to migrations and tooling. What you’ll need to thrive: 2+ years of hands-on experience managing data migrations or working with platform dashboards. 1+ year of direct experience with Boulevard dashboard and data migrations (preferred). Advanced skills in Google Sheets or Excel—comfortable with formulas, lookups, pivot tables, and structured data manipulation. Strong troubleshooting and technical problem-solving abilities under pressure. Excellent project and time management—able to juggle multiple migrations simultaneously while meeting deadlines. Highly detail-oriented with a strong commitment to data accuracy and security. Clear, confident communicator with the ability to collaborate across departments and work independently. Bonus Points Familiarity with Flatfile or similar structured import tools. Experience with SaaS onboarding, technical support, or customer implementation. Knowledge of data privacy best practices, especially around marketing consent and HIPPA customer data handling. How we’ll take care of you:&nbsp; Your starting budgeted cash compensation for this role is between $64,000 - $92,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Onboarding Specialist, Migration

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. We are looking for a Support Operations Manager to be the primary owner of operations within the Support organization. In this role you will report to the Director of Revenue Operations as we believe in the power of centralized operations across Sales, Marketing and Customer Experience. You will manage both the day-to-day administration of our tools and processes and the execution of strategic initiatives in partnership with Support leadership. In this role, you’ll serve as the bridge between Support and Revenue Operations, ensuring alignment across systems, data, and processes. You’ll bring a deep understanding of industry best practices, proactively identify areas for improvement, and implement scalable solutions that empower our Support team to deliver a seamless end-to-end customer experience. What you'll do here: Administration and optimization of our Support tech stack (Salesforce, Intercom, Jira), ensuring reliable day-to-day operations while continuously improving system performance. Execute strategy in partnership with Support leadership, translating business objectives into operational process, workflows, and tool configurations. Implement best practices for support operations, leverage automation and AI to streamline workflows and enhance customer outcomes. Manage system integrations across Intercom, Salesforce, GuideCX and ChurnZero to enable seamless handoffs between Onboarding, Customer Success, and Support. Design and implement flows that sync relevant data and information from Intercom and Jira back to Salesforce Cases, providing customer-facing teams with visibility to customer interactions and creating trustworthy reporting and analytics in Salesforce. Design and maintain dashboards in Intercom and Salesforce that measure Support KPIs and metrics, ensuring leadership has actionable insights. Provide high-level and in-depth ad hoc reporting and analysis to Support and CX Leadership, enabling data-driven decision making. Maintain clear documentation of processes and workflows in Confluence, scaling operational knowledge across the team. Collaborate closely with Revenue Operations to ensure consistency in data, tooling, and process design across the customer lifecycle. Proactively identify opportunities for automation, workflow improvement, and tooling enhancements, and partner with stakeholders to implement solutions. What you'll need to thrive: 3-5+ years of experience in Support Operations, Business Operations, or a similar role in a fast-paced SaaS environment. Proven expertise administering and optimizing Support Ticketing platforms and AI chat bots. (Salesforce required. Intercom or similar preferred.) Familiarity with workflow automation tools and integrations across business systems. Strong analytical skills with the ability to surface insights and trends from complex data sets. Demonstrated ability to implement best practices in support operations and process design. Effective project management skills - you know how to manage operational initiatives of varying size and complexity, providing proactive status updates and delivering outcomes on time. Excellent communication and collaboration skills, with experience partnering across functions. Comfortable balancing tactical day-to-day responsibilities with longer-term optimization projects. Key attributes: Operational Expert - you understand support operations best practices and know how to implement them effectively. Hands-on Owner - you’re comfortable rolling up your sleeves to configure tools, troubleshoot issues, and keep operations running smoothly. Collaborative Partner - you align closely with Support leadership and RevOps to translate strategy into execution. Continuous Improver - you proactively identify gaps and bring forward solutions that drive measurable impact.&nbsp; High Accountability - you act like an owner, hold yourself to high standards, and move with speed and accuracy. How we’ll take care of you:&nbsp;&nbsp; Your starting budgeted cash compensation for this role is between $77,000 - $110,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Support Operations Manager

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. As the Director of Product Marketing, you will lead the function responsible for translating Boulevard’s innovation into compelling stories, successful go-to-market strategies, and measurable business impact. You’ll manage and mentor a team of seven spanning Product Marketing, Lifecycle Marketing, and Education, while serving as a player-coach who can balance strategic leadership with hands-on execution. In this role, you’ll set the strategic vision for how we position and launch products across Boulevard’s portfolio. You’ll be a critical partner to Product, Sales, and Customer Success, ensuring every launch is executed with clarity, differentiation, and measurable impact. Your work will shape how Boulevard is understood in the market and experienced by our customers — from launch messaging to long-term adoption strategies that fuel retention and category leadership. What You’ll Do Here Lead, coach, and develop a team of seven: Sr. PMM, 3 PMMs, Sr. Lifecycle Marketing Manager, Lifecycle Marketing Manager, and an Education Manager (who manages three specialists). Own positioning, messaging, and portfolio storytelling across Boulevard’s product domains. Drive cross-functional product launches with Product, Sales, CS, Support, and Marketing. Build and operationalize GTM playbooks for launches, sales enablement, and competitive insights. Partner with Product leadership on market validation, roadmap storytelling, and pricing/packaging. Deliver proof-driven stories that highlight measurable customer outcomes and ROI. What You’ll Need to Thrive Success leading Product Marketing for a high-growth SaaS company, ideally in vertical SaaS Proven track record driving measurable business outcomes through GTM strategy and execution. Deep experience partnering with Product, Sales, and Marketing leaders in a fast-moving environment. Strength in messaging, positioning, competitive insights, and storytelling. Demonstrated people leadership: managing and developing high-performing multi-disciplinary teams (Product Marketing, Lifecycle/Retention, Education/Enablement). Ability to operate as a player-coach: balancing strategic leadership with hands-on content creation. Bachelor’s degree required How we'll take care of you: Your starting total cash compensation for this role is between $168,000 - $240,000&nbsp;depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Director of Product Marketing

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. We’re looking for a Senior Platform Engineer II to help design and scale the next generation of Boulevard’s developer ecosystem. You’ll build the core infrastructure that powers our products — from APIs and event-driven systems to cloud architecture — ensuring our platform runs reliably and efficiently at scale. This is an opportunity to join at an exciting stage of growth where you’ll shape technical direction, solve complex distributed systems challenges, and see your ideas come to life quickly. You’ll collaborate across teams to architect and deliver solutions that drive performance, scalability, and developer excellence. What you’ll do here: Design, build, and scale backend services and APIs (GraphQL and REST) that power Boulevard’s ecosystem. Develop performant, fault-tolerant systems using caching, queuing, and asynchronous processing. Implement event-driven architectures with tools like Kafka and Redis MQ. Partner with infrastructure engineers to evolve cloud-native architecture and improve observability on AWS. Lead projects end-to-end — from ideation to deployment — ensuring technical quality, scalability, and timely delivery. Proactively identify issues, propose solutions, and drive continuous improvement across the platform. Mentor and support other engineers, fostering technical growth and a culture of learning. Demonstrate senior-level ownership in code quality, collaboration, and execution; influence through expertise and impact. What you’ll need to thrive: Experience: 6+ years building and scaling distributed backend systems in production environments. Technical Expertise: Strong background designing and implementing GraphQL and REST APIs, with fundamentals in system design, data modeling, and performance optimization.Scalable Systems: Deep understanding of caching, queuing (Kafka, Redis MQ, or similar), and asynchronous architectures. Cloud Fluency: Hands-on experience architecting and operating large-scale services on AWS (or similar). Programming Excellence: Proficiency in at least one backend language (e.g., Go, Python, Node.js, or similar) and openness to learning Elixir. Ownership &amp; Leadership: Proven ability to lead projects from concept to delivery, set technical direction, and resolve challenges proactively. Collaboration: Strong communicator who thrives in cross-functional environments and drives outcomes through influence and partnership. Mentorship: Commitment to mentoring and elevating others through thoughtful feedback, knowledge sharing, and high engineering standards. How we’ll take care of you:&nbsp;&nbsp; Your starting total cash (base salary + bonus) compensation for this role is between $165,000 - $235,000 depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Senior Platform Engineer II

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. The Customer Experience group is responsible for launching, supporting, and strengthening business relationships with Boulevard customers. Our Customer Success Associates (CSAs) are a key part of that mission — serving as a critical point of contact for high-volume, administrative, and transactional workflows within our SMB customer base. Operating primarily through Intercom (our customer messaging platform), you’ll ensure that tasks and requests are handled efficiently and accurately — enabling your colleagues in the Customer Success team to focus on strategic engagements to drive business outcomes. Whether gathering information, executing account updates, or processing changes, you’ll keep things moving behind the scenes and help deliver a world-class customer experience to all of our customers. This is a high-impact entry point into the Customer Success organization, with room to grow within the Customer Success organization. What You’ll Do Here: Assist customers via live chat, email, and internal workflows using Intercom and other Customer Success tools. Handle&nbsp;transactional conversations, including account updates, billing-related questions, and basic product inquiries. Own and execute&nbsp;administrative workflows such as: Change of Ownership processing Add-on location processing Outreach for proactive product adoption Collaborate with the&nbsp;Customer Support team on case handoffs and ensure follow-through on open issues. Monitor and manage assigned Intercom queues to ensure timely, professional responses to customers. Support the broader Customer Success team by&nbsp;gathering key details from customers, identifying needs, and escalating appropriately. Identify inefficiencies in day-to-day processes and partner with CS Ops to recommend improvements. Personify Boulevard’s values in every customer interaction — friendly, thoughtful, and solution-oriented. Maintain clear documentation for internal handoffs and tracking. What You’ll Need To Thrive: Experience: 2+ years in a customer-facing support or administrative role (bonus if in tech, SaaS, or self-care industry). Communication: You’re clear, friendly, and professional — especially in written formats like chat and email. Technical Aptitude: You pick up new systems quickly and enjoy navigating tools like Intercom, Salesforce, or similar platforms. Operational Discipline: You love structure, appreciate good process, and bring organization to everything you do. Curiosity and Drive: You’re eager to learn, open to feedback, and ready to grow into more strategic CS work. Collaborative Spirit: You enjoy working with cross-functional teams and are energized by team success. How We'll Take Care Of You: Your starting budgeted cash compensation for this role is between $73,500 and $105,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Customer Success Associate

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels.&nbsp; T1 Team Leads contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets, owning escalations from other T1 squads, supporting T1 Managers, and contributing to team enablement. This role reports directly to the T1 Senior Manager. This Team Lead will work Mon-Friday, 9-6 local + on-call Incident coverage (Saturday, some holidays, etc.). What you’ll do here: Spend ~10-20% of the day supporting T1 Managers by: Contributing to knowledge, SOP, and macro management Surfacing process and product improvements&nbsp; Conducting peer enablement and mentorship&nbsp; Occasionally running team meetings in Support Manager absence Assisting Support leadership with ad hoc duties and projects T1 Ticket QA (calibrated with T1 managers) Spend ~60-70% of the day owning complex T1 tickets and T1 escalations: Assist customers via live chat, email, text, phone, and screen-sharing.&nbsp; Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy. Distill and effectively communicate technical information to customers with varying technical acumen. Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case. De-escalate spicy interactions with confidence (including escalations from more junior T1 specialists), effectively escalating through defined channels to resolve issues when necessary. Flex into other T1 ticket queues as needed based on volume fluctuations Identify incidents and accurately follow incident response protocol as Support Incident Commander (rotating with T1 Managers) Demonstrate agility, resilience, and the ability to exercise good judgement and critical thinking under pressure. Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities. Collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams. &nbsp; What you need to thrive: Experience: 3-5+ years technical support experience in a fast-paced SaaS startup environment, including minimum 1-2+ years in a senior Support role. Bonus if you have experience supporting a technical platform within the self-care, data or medical industries. Technical aptitude:&nbsp;Previous experience supporting a complex technical platform that manages data, reporting, users, scheduling, payments, inventory or a combination of several of these using internal resources and external tools such as Postmark. Well-versed in incident response at the Tier 1 Support level. Joy for details: Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure! Let’s-do-this energy: Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment! High EQ: You’re a natural peer leader, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit. Outstanding customer rapport: Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills. Patience, Positivity, Problem solving: Acting as a peer leader on the Support team requires an extra dose of patience, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention. Flexibility: Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays How We’ll Take Care Of You: Your total budgeted cash compensation for this role is between $63,000 - $91,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Customer Support  Team Lead

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Join us in shaping the internal systems that power Boulevard’s next stage of growth. We're hiring a Director of Business Systems to lead the vision, implementation, and evolution of the internal systems that power Boulevard’s go-to-market and operational capabilities. You’ll guide strategy and delivery for our Salesforce platform, SaaS subscription management (including billing and invoicing), and the foundational tooling required to bring more self-service workflows directly into the product. Reporting to the CTO, you’ll be a key leader at the intersection of product, engineering, and business operations, responsible for driving system design and process automation that enable scale, efficiency, and exceptional customer experience. Your work will establish the internal systems architecture that supports Boulevard’s revenue operations and lays the groundwork for a more flexible, product-led service model. You'll lead a high-impact, collaborative, and forward-thinking team of engineers and administrators, with a mandate to continuously evolve our internal tools to meet the needs of a growing business and customer base. This is a key leadership role where you’ll architect critical systems that will directly impact Boulevard’s scalability and long-term success. Domains of Ownership Business Systems Architecture – Own, design, and evolve the end-to-end architecture and implementation of internal platforms including Salesforce, Salesforce Revenue Cloud, and related SaaS tools. Revenue Operations Infrastructure – Drive the technical foundation for CRM, CPQ, billing, invoicing, and payment integrations to support scalable GTM operations. Marketing Systems &amp; Attribution – Partner with Marketing to implement and maintain systems that support campaign tracking, lead lifecycle management, and multi-touch attribution. Product-Led Self-Service Enablement – Collaborate with Product and Engineering to introduce internal tooling and APIs that power customer self-service workflows (e.g., subscription updates, invoicing access). Workflow Automation – Design and implement process automation across Sales, Marketing, Support, Finance, and Customer Success. System Integration &amp; Data Flow – Ensure seamless, secure, real-time data flow between internal systems (e.g., Salesforce, HubSpot, Stripe, NetSuite, Zendesk) and product environments. Governance &amp; Scalability – Establish best practices around data quality, access control, system integrity, and compliance to ensure operational excellence as we scale. Key Projects &amp; Initiatives Salesforce Upkeep and Evolution – Lead the continued optimization and operations of our Salesforce instance to support scalable workflows across Sales, CS, Marketing, and Support. Subscription Billing Platform – Own the integration and technical execution of our billing and invoicing stack (Salesforce Revenue Cloud), ensuring accurate and flexible subscription management. Marketing Attribution Stack – Implement tools and integrations that enable robust multi-touch attribution, campaign tracking, and pipeline visibility. Self-Service Infrastructure – Partner with Product Engineering to expose key account and billing capabilities via secure APIs, enabling in-product customer self-service. System Health &amp; Reliability – Deploy observability, alerting, and error handling for mission-critical systems to ensure consistent performance and uptime. Compliance &amp; Access Controls – Implement scalable governance frameworks for system access, data privacy, and regulatory compliance (e.g., SOC 2, PCI). Team Growth &amp; Leadership – Hire, mentor, and grow a collaborative, high-impact team of business systems engineers, administrators, and integration partners. What you’ll do here: Technical Leadership – Define and execute the long-term strategy for Boulevard’s internal business systems, with a focus on scalability, extensibility, and cross-system consistency. Team Building – Lead and develop a high-performing team of business systems engineers and administrators. Cultivate a culture of ownership, innovation, and operational excellence. Cross-Functional Collaboration – Partner closely with Product, Engineering, Marketing, Sales, Finance, and Customer Success teams to understand business needs and deliver systems that drive internal efficiency and customer experience. Systems Architecture &amp; Design – Architect robust, flexible solutions across platforms like Salesforce, Stripe, HubSpot, NetSuite, and beyond. Guide build vs. buy decisions and vendor evaluations. Operational Excellence – Establish best-in-class practices for system uptime, monitoring, change management, documentation, and access controls across critical platforms. Workflow Automation &amp; Data Integrity – Build and maintain automation frameworks and integrations that ensure seamless data flow and reliable processes. Self-Service Platform Enablement – Lay the technical foundation for exposing internal functionality—like subscription management and invoicing—as secure, product-facing APIs. Strategic Planning – Partner with executive leadership to define a systems roadmap that aligns with company priorities and enables Boulevard to scale faster and more intelligently. What you’ll need to thrive: 10+ years of experience working with Salesforce and other business systems (e.g., CPQ, billing, marketing automation) with a strong technical foundation in systems architecture and integration. 5+ years of people management experience, including managing senior engineers, administrators, or systems teams in high-growth environments. Proven success leading complex platform implementations (e.g., Salesforce overhauls, billing migrations, marketing attribution rollouts) across departments. Demonstrated experience partnering with cross-functional stakeholders to support revenue operations, subscription billing, and marketing data strategy. Deep understanding of multi-touch attribution, campaign tracking, and full-funnel marketing-to-sales data flow. Hands-on experience integrating SaaS platforms such as Salesforce, NetSuite, Intercom, Marketo, or others using modern APIs and tooling. Familiarity with governance and compliance frameworks such as SOC 2 and experience implementing security best practices across business tools. A systems thinker who can balance business goals with technical scalability. How we'll take care of you: Your total budgeted cash compensation for this role is between $218,000 and $312,000 USD, depending on your current skills, experience, training, and overall market demands. This range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Director, Business Systems

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Reporting to the VP of Sales, Boulevard is looking for a sales leader to lead our newly established field sales organization. As the Director of Field Sales, you’ll be responsible for architecting and executing the regional field strategy to drive predictable, scalable acquisition in the SMB segment. You will be accountable for quota attainment, talent development, process discipline, and overall field execution in Boulevard’s highest-potential region. In this role, you will be responsible for building and leading a team of Territory Account Executives selling into the SMB market in New York, while establishing a local presence in the market. You have a track record of success in managing teams towards achieving results and you can drive accurate reporting to company leadership. You are familiar with Salesforce, Outreach, Gong, and other sales tools, as well as coaching and mentoring Territory Account Executives. This is a field sales opportunity based out of a personal home office. Travel a minimum of 50% to co-sell with the sales team. You must live local to New York City, NY (Manhattan preferred) or be willing to relocate to the area.&nbsp; What you’ll do here: GTM Strategy &amp; Execution Strategically design the field sales motion for Boulevard’s SMB segment in NYC and future expanded regions Develop and operationalize the field playbook, integrating local prospecting, local events, partnerships, and walk-in strategies to drive pipeline Establish and scale regional growth strategies through market mapping, territory planning, and performance analysis. This role is responsible for designing a model that will scale to other cities (LA, Chicago) and expected to hire/train/manage future regional leaders. Track competitive dynamics and market trends to inform sales positioning and broader GTM strategy Establish territory domain to build top of funnel leads and referrals by connecting with local customers and partners, and attending/hosting local events within your community, kickstarting the flywheel to build Boulevard’s brand awareness within designated territory. Sales Leadership &amp; Team Management Hire, onboard, and develop a high-performing team of Territory Account Executives with an emphasis on repeatability and ramp velocity Drive a culture of accountability, coaching, and continuous improvement Set and manage performance expectations aligned with company objectives, ensuring team-wide overachievement Develop, document, and implement repeatable sales processes and best practices to drive efficiency and ensure scalable growth Operational Excellence &amp; Forecasting Own team pipeline management, forecast accuracy, and field activity metrics Collaborate with RevOps to optimize reporting, dashboards, and performance analytics Partner cross-functionally with Marketing, CX, Enablement, and Product to create a coordinated regional GTM motion What you’ll need to thrive: Passion for small business: You are dedicated to helping SMBs thrive.&nbsp; Sales leadership experience: 2+ years of Director or Senior Manager role leading field sales teams at scale&nbsp; Full cycle sales experience: 7+ years selling complex software solutions that require a rip &amp; replace migration (payments/fintech a plus) Team Scaling: Track record of exceeding revenue targets and scaling repeatable sales motions Strategy and Execution: Strong strategic thinking with operational rigor and data-driven decision-making Process and data orientation: Deep familiarity with Salesforce, Gong, Outreach, and structured sales methodologies Prior Field Success: Proven ability to build and lead high-performing teams in competitive markets Within 1 month you’ll... Have passed Boulevard’s platform training, showcasing a broad understanding of our technology &amp; how we work Have a solid understanding of Boulevard’s processes, systems, and sales materials Have observed sales demos with various types of customers Truly understand the core strengths and capabilities of the existing sales team Have met your cross-functional teammates in Revenue Ops, Customer Success, R&amp;D, People &amp; Culture, Product, Payments, Finance, and Marketing. Have analyzed and strategized success for the NYC market Have hired your first Field AEs How we’ll take care of you:&nbsp;&nbsp; Your starting total cash compensation for this role may be between $312,000 - $370,000, depending on factors such as location, experience, training, market demands and final level. This total compensation range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Director, Field Sales

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard.&nbsp; We're hiring a Director of Engineering (Platform Services &amp; Experiences) to lead our newly formed Platform Services &amp; Experiences organization. This foundational role will architect and build the backend services, APIs, and shared frontend experiences that enable Boulevard's product teams to build features rapidly while maintaining consistency and scalability.Reporting to the SVP of Engineering, you'll be responsible for the technical services that power Boulevard's product development: business capability services, external API platform, shared component libraries, and integration frameworks. Your work will directly impact product team velocity, customer experience consistency, and our ability to scale across multiple product lines. This is a transformational leadership role where you'll build the Platform Services &amp; Experiences organization from the ground up, creating the backend services and shared experiences that enable rapid product innovation while maintaining technical excellence and user experience consistency. Domains of ownership: Backend Services &amp; APIs - Build and own reusable backend services and foundational business primitives (customer, appointment, payment, inventory). External API Platform - External APIs, and API management infrastructure for third-party developers and business integrations. Shared Frontend Experiences - Shared component libraries, design systems, and frontend architecture that ensures consistent user experiences across platforms. Authentication &amp; Authorization Services - Identity platform and RBAC services supporting complex permission models across multiple products. Integration Framework - Integrations to external platforms (QuickBooks, Shopify, Google Analytics, etc.). Product Capabilities - Core product areas like checkout, vouchers, gift cards, memberships, and packages until dedicated product teams scale. Internal Operations Tools - Admin platforms and internal tools supporting customer success, operations, and business functions. Key projects &amp; initiatives: Auth0 Migration: Lead migration from custom authentication to Auth0, enabling SSO, MFA, and advanced security features. Monolith Decomposition: Establish service extraction patterns and lead architectural evolution to support multi-product platform with composable business primitives. API Management Platform: Build comprehensive API gateway, developer portal, and external integration capabilities. Feature Flagging System: Deploy enterprise-grade feature flagging across all product teams for safer releases and experimentation. Integrations Framework: Create standardized patterns for external platform integrations (financial, e-commerce, analytics). Internal Tooling Platform: Develop RBAC-based admin platform supporting customer success, operations, and compliance needs. Mobile Platform Infrastructure: Establish cross-platform mobile development capabilities and shared mobile services. What you’ll do here: Backend Service Architecture &amp; Modular Design: Establish foundational business primitives and composable service architecture with robust API contracts that product teams can leverage to build features rapidly. Cross-Platform Leadership: Partner with stakeholders, R&amp;D Leadership, and Product Engineering Directors to evolve Boulevard web and mobile app experiences while executing on an ambitious product roadmap and providing the right service abstractions. Team Building &amp; Management: Lead and nurture engineering managers, empowering high-performance teams, coach through growth challenges, and partner with Talent Acquisition to grow and retain highly cohesive and motivated teams. Quality &amp; Excellence: Uphold quality bar and practices in R&amp;D, delivering high-quality, efficient, scalable, and maintainable cross-platform user experiences with shared component libraries and design systems. Performance Management &amp; Metrics: Establish clear goals supporting company and departmental OKRs, be accountable to outcomes, and identify, track, and act upon quality, velocity, and application health metrics. Culture Development &amp; Technical Standards: Nurture a culture of learning, continuous improvement, and best practices while driving technical standards for API design, service communication, and external integration platforms. What you’ll need to thrive: Backend Services Leadership: 12+ years of experience building backend services and APIs, with 6+ years leading teams of 35+ engineers focused on business capability services that other teams consume, ideally in high-growth Vertical SaaS, e-Commerce, or Fintech companies. Service Architecture Expertise: Proven track record of decomposing monoliths into business capability services while maintaining product team velocity and system reliability. Frontend Architecture Experience: Deep experience with shared component libraries, design systems, and frontend architecture patterns that scale across multiple product teams. API &amp; Integration Platform: Extensive experience building external APIs, partner integration platforms, and API management infrastructure for B2B SaaS environments. Cross-functional Collaboration: Strong partnership skills with Product Engineering, Design, Infrastructure, and business stakeholders, understanding how platform services enable product outcomes. Team Building &amp; Scaling: Experience growing and rapidly scaling engineering teams across multiple timezones, with focus on backend services, API platform, and shared frontend experiences. Technical Communication: Ability to explain service architecture decisions and trade-offs to both technical and non-technical stakeholders across the organization. How we’ll take care of you:&nbsp;&nbsp; Your total budgeted cash compensation for this role is between $218,000 and $312,000 USD, depending on your current skills, experience, training, and overall market demands. This range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Director of Engineering

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. We're hiring a Director of Engineering - Cloud &amp; Reliability to lead our infrastructure transformation and establish industry leading reliability practices. This role will be instrumental in evolving Boulevard's infrastructure into a scalable, reliable, secure, and highly available platform that supports our rapid growth and customer needs across a spectrum of market segments (Small Business, Franchises, Enterprises). Reporting to the SVP of Engineering, you'll lead a team of infrastructure and reliability engineers while driving the technical strategy for our cloud infrastructure, DevOps practices, and platform capabilities. Your work will directly enable the Engineering &amp; Data teams to deliver APIs, services, customer-facing products and data capabilities at scale by providing robust, self-service infrastructure foundations. You'll architect and implement modern infrastructure practices including containerization, infrastructure-as-code, advanced CI/CD pipelines, and comprehensive observability systems. This role is perfect for a technical leader who wants to build the infrastructure platform that becomes the backbone of Boulevard's next phase of growth. Domains of Ownership Cloud Infrastructure &amp; Platform - Design, implement, and maintain scalable AWS infrastructure including multi-region deployments, and infrastructure-as-code DevOps &amp; CI/CD - Transform deployment pipelines, implement container orchestration, and enable rapid, reliable software delivery Observability &amp; Reliability - Implement comprehensive monitoring, alerting, and incident response using DataDog and related tools Disaster Recovery &amp; Business Continuity - Establish DR infrastructure, failover systems, and business continuity planning across all Boulevard services Infrastructure Automation - Build self-service infrastructure capabilities and advanced automation using Terraform and GitOps practices Security &amp; Compliance - Establish comprehensive security practices, manage compliance frameworks (PCI, HIPAA, SOC 2), and implement security-by-design principles Key Projects &amp; Initiatives EKS Migration &amp; Containerization: Lead the migration from current infrastructure to Amazon EKS, implementing container orchestration and services-ready architecture Multi-Region DR Implementation: Design and implement hot-hot disaster recovery with automated failover, load balancing, and regular testing procedures CI/CD Pipeline Transformation: Modernize deployment pipelines to support faster, more reliable deployments Advanced Observability: Enhance comprehensive monitoring, alerting, and incident response using DataDog, enabling proactive issue detection and resolution Security Framework: Establish enterprise-grade security practices, compliance frameworks, and automation to support Data team's governance requirements Infrastructure-as-Code Evolution: Scale Terraform usage, implement GitOps practices, and create self-service infrastructure capabilities Database Scaling: Address current RDS limitations and implement scalable database architecture What you'll do here: Technical Leadership: Define and execute the long-term infrastructure and security strategy, ensuring scalability, reliability, and security as Boulevard grows Team Building: Lead, mentor, and grow a team of infrastructure and reliability engineers, establishing best practices and fostering a culture of operational excellence Cross-functional Collaboration: Partner closely with Product, Services and Data Engineering teams to provide the infrastructure foundation for their initiatives Architecture &amp; Design: Drive architectural decisions for cloud infrastructure, security systems, and operational practices Operational Excellence: Establish monitoring, alerting, and incident response practices that ensure high availability and performance Compliance Management: Ensure compliance with industry standards (PCI, HIPAA, SOC 2) and implement security controls What you'll need to thrive: 10+ years of experience in cloud infrastructure and platform engineering, with 5+ years leading infrastructure teams of 5-15 engineers Deep experience with AWS services including EKS, RDS, VPC, IAM, and infrastructure automation using Terraform Proven experience migrating applications to Kubernetes/EKS and implementing container-based architectures Strong background in security practices, compliance frameworks (PCI, HIPAA, SOC 2), and security automation Experience transforming CI/CD pipelines, implementing GitOps practices, and enabling rapid software delivery Expertise with monitoring and observability tools (DataDog, Prometheus, Grafana) and implementing comprehensive alerting strategies Proven ability to work with Product Engineering, Data Engineering, and Platform Services teams to enable their technical initiatives How we'll take care of you: Your total budgeted cash compensation for this role is between $218,000 and $312,000 USD, depending on your current skills, experience, training, and overall market demands. This range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Director of Engineering, Cloud & Reliability

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. We’re hiring an exceptional Director of Performance Marketing to design, execute, and scale full-funnel demand programs that fuel Boulevard’s growth. You will own our performance engine with a special emphasis on scalable digital demand capture that reaches SMB owners who do not live in typical B2B channels (e.g., LinkedIn). The right candidate will be energized by full ownership and accountability for how spend is allocated and redeployed to drive results. You are a strategic leader who can set direction, manage a team and agencies, and dive into details when needed. You’ll collaborate with Content &amp; Editorial, Brand &amp; Creative, Product Marketing, Lifecycle/CRM, Operations, Enablement, and Growth to turn strong narratives and offers into measurable demand. As Boulevard evolves, you’ll partner with Growth to ensure performance marketing fuels our product-led and self-serve motions. You’re expected to have an outsized impact on growth and to over-achieve against outcome-based targets. What You’ll Do Performance Strategy: Develop and run integrated digital programs tailored to our brick-and-mortar SMB audience that generate qualified pipeline, conversion, and revenue. Balance setting direction with rolling up your sleeves to make campaigns successful. Full-Funnel Demand Generation: Deliver qualified pipeline by owning marketing’s influence across the funnel – from demand capture through SQL and opportunity creation. Improve conversion rates and velocity through CRO, landing page testing, and nurture programs. Partner with Brand and Growth so top-funnel efforts connect to measurable demand. Channel Ownership &amp; Expansion: Own and scale digital channels (SEM/SEO, paid social, programmatic, email/SMS, video). Pilot and grow new formats (e.g., YouTube, TikTok, CTV/OTT, affiliate) to maximize CAC efficiency for our hard-to-reach SMB audience. Collaborate with Growth on offline programs so paid and offline reinforce each other, and track cross-channel effects – including the halo of paid on branded and organic. Performance Creative: Refine channel–message fit through systematic channel × format × message × offer testing loops. Maintain a simple creative taxonomy and the latest and greatest tools (including AI-assisted workflows) to speed iteration while protecting our premium brand standards. AEO &amp; Platform Evolution: Improve visibility on AI-driven answer surfaces via Answer Engine Optimization (content structure, schema, answer-friendly assets). Stay on top of new platform capabilities and shifts across Google, Meta, and others, and fine-tune campaigns – audiences, bidding, creative, and measurement – to capture upside and maintain CAC efficiency. PLG Collaboration: Help shape how performance marketing supports Boulevard’s emerging product-led motion. Today, that means reinforcing expansion programs with off-platform campaigns (e.g., retargeting existing customers to build awareness of additional products). Over time, it means exploring how self-serve and paid can work together to drive new customer acquisition. Budget &amp; Forecasting: Own a performance budget tightly aligned to revenue and pipeline goals. Reallocate dynamically to prioritize CAC-efficient channels, maximize ROI, and hit quarterly pipeline and payback targets. Measurement &amp; Experimentation: Define KPIs, build dashboards, and run disciplined tests (A/B, holdouts, geo-lift) to understand incrementality. Operate multi-touch attribution (HockeyStack) and a lightweight marketing mix model with Finance, Marketing Ops, and Analytics to guide budget shifts and identify channels that truly drive pipeline and efficiency. Martech &amp; Analytics: Shape and leverage a stack anchored on Salesforce and Marketo, with the right attribution, analytics, and testing tools to maximize insight and efficiency. Partner with RevOps and Marketing Ops to ensure full visibility into marketing performance, enabling fast, reliable attribution, funnel analytics, and campaign reporting that support executive and frontline decisions. Collaboration &amp; Alignment: Establish and run operating cadences with Sales, Finance, RevOps, and Marketing peers to align ICPs, offers, and pipeline targets. Set clear SLAs for execution – from asset creation to lead routing to post-campaign feedback on lead quality. Leadership: Build and manage a small but rapidly growing team, currently supported by agency partners. Set clear goals, coach for excellence, and foster a culture of curiosity, experimentation, and continuous improvement. Evaluate resourcing needs and bring capabilities in-house over time where doing so improves speed, quality, or unit economics. What you'll need to thrive: Experience: 8-10+ years in B2B demand gen/performance marketing within a sales-led motion, including growth-stage experience reaching low-awareness, hard-to-reach SMB audiences. Digital Acquisition Mastery: Hands-on across SEM/SEO, paid social, programmatic, email/SMS, and video, with a track record of launching and scaling net-new digital channels. Performance Creative DNA: You’ve built and scaled a creative testing system and can show evidence of what works, where, and why. AEO &amp; Platform Fluency: Practical experience optimizing for AI-driven answer experiences and adapting to changing platform dynamics; you use creative and offers to attract ICPs and deter poor fits. Data-Driven Operator: Fluent in funnel KPIs, forecasting, CAC/CPL/ROAS, payback, and LTV:CAC; strong experiment design and incrementality skills. Martech &amp; Analytics Leadership: Data is your love language. You’re fluent in the core B2B stack and partner with RevOps so data, attribution, and analytics unlock clarity, speed, and ROI. Comfortable self-serving in BI and spreadsheets. Budget Ownership: Proven track record of owning significant budgets, with full accountability for efficient deployment, reallocation, and ROI. Sales Partnership: Demonstrated success aligning with Sales leadership, SDRs, and RevOps on ICP, lead quality, routing, and pipeline targets. PLG Collaboration: Familiarity with PLG motions and partnering with Growth teams to connect paid and product-led strategies. Peer Network: Strong network among performance marketing leaders; you bring best practices and benchmarks to keep Boulevard current on what “great” looks like. Executive Communication: Ability to distill complex performance data into clear insights and recommendations for the executive team, and, over time, board-level stakeholders. How we'll take care of you: Your starting total cash compensation for this role is between $168,000 - $240,000, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Director of Performance Marketing

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard.&nbsp; We’re looking for a thoughtful, strategic, and people-centric Head of People Business Partnerships (PBP) to join our People &amp; Culture team. In this newly elevated role, you’ll lead our PBP function and a growing team of three People Business Partners, driving forward critical initiatives that support our business strategy, elevate our talent, and build a high-performing and inclusive culture. You’ll serve as a key thought partner to leaders across the organization, own strategic workforce planning efforts, and lead core talent systems initiatives such as performance enablement, calibration, and organizational effectiveness. This role is ideal for a builder who thrives at the intersection of people and strategy and is passionate about coaching others and scaling with integrity. What you'll do here: Lead and coach a team of 3 People Business Partners, ensuring alignment with our people strategy and business priorities. Act as a strategic HR advisor to senior leaders, guiding them through org design, talent planning, employee relations issues, performance development, and engagement. Build trusted relationships with executive leadership, influencing at the highest levels to align people strategy with business priorities. Own and drive initiatives across our Talent Systems cycle, including performance reviews, calibrations, succession planning, and manager enablement. Anticipate and mitigate people-related risks, ensuring compliance with employment laws and internal policies across jurisdictions. Lead strategic workforce planning across the business and partner with Senior Leadership Team,&nbsp; Finance, Talent Acquisition, and business leaders to inform annual planning processes and ensure headcount plans align with strategic priorities. Design, influence and support OKR design and tracking in partnership with the broader People &amp; Culture team. Lead organizational change initiatives, providing frameworks, communications, and coaching to help leaders and employees navigate change effectively. Embed DEIB principles into workforce planning, talent processes, and leadership development to build an equitable employee experience. Partner cross-functionally with Employee Engagement, Total Rewards, Learning &amp; Development and Talent Acquisition to deliver integrated People solutions that drive performance and engagement. Partner with L&amp;D to identify and accelerate future leaders, ensuring succession pipelines and career pathing frameworks are in place. Use data and insight to identify opportunities, spot trends, and inform decision-making across the business. Define and track key People &amp; Culture metrics, using data to measure impact, inform strategy, and report progress to senior leadership. Elevate our remote employee experience and organizational health through inclusive, transparent, and impactful business partnerships. Own and directly provide People Business Partnership support to a functional business unit (function TBC).&nbsp; Has experience in direct service provision and engaging as a “player and coach” as required. What you'll need to thrive: 8+ years of progressive HRBP experience, with at least 2&nbsp; years managing a team Demonstrated success partnering directly with senior leaders in a fast-paced, high-growth tech environment Strong knowledge of talent development, org design, workforce planning, and performance management best practices Experience building and scaling talent programs and systems from the ground up Deep empathy and exceptional interpersonal skills—you know how to coach with care and lead with trust; role modeling integrity within every interaction Data-fluency: you use people metrics to surface insights and guide business decisions Highly collaborative and communicative—you bring others along with clarity and purpose Passion for leadership development, team effectiveness, and building culture in remote environments How we'll take care of you:&nbsp;&nbsp; Your total budgeted cash compensation for this role is between $168,000 - $240,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Head of People Business Partnerships

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Boulevard is looking for a Sales Development Manager to lead a high-impact, sales-focused team of Sales Development Representatives across North America. This role is responsible for developing and executing a strategy for forecasting while continuously educating and coaching SDRs to ensure over-performance across quotas and key performance metrics. This person will develop leaders, future Account Executives, and help Boulevard’s sales strategy; all while instilling a strong culture of accountability, learning, and performance. What you’ll do here: Create a high performing SDR team that hits daily, weekly, monthly and quarterly metrics and is held accountable to all goals and accurately forecasts weekly, monthly, and quarterly attainment to the leadership team.&nbsp; Continue to focus on quality of opportunities and working with Account Executive counterparts to achieve growth goals!&nbsp; Work with the enablement teams to continue to educate members of the SDR org to identify, contact, and create qualified opportunities. Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s, via gong feedback, and live coaching.&nbsp; Work closely with the Demand Gen and marketing team to provide feedback on leads and campaigns. Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging to convert inbound interest into qualified pipeline Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes Effectively execute monthly business reviews (MBR) on areas of improvement and plans to execute based on metrics from the prior month&nbsp; What you’ll need to thrive: You have a strong track record of running high-performing sales teams and have a history of coaching your direct reports to be consultative professionals. You are motivating your&nbsp; team of sales professionals through appropriate levels of support, guidance, coaching, accountability, and praise. You prefer to use data to strengthen your recommendations and decisions, but you’re an expert in communicating the story of the data in an approachable and understandable way. You have a track record of driving impactful initiatives and successfully owning business-critical workflows, projects, relationships, and key responsibilities. ​​This role requires constant enablement on new products, sales skills &amp; processes, cold call and communication skills as well as CRM and prospecting tools experience. You will be directly partnering with the leaders in Sales, Marketing, Enablement, Operations and Recruiting teams. Minimum of 2 years experience leading a sales or sales development team within a SaaS or technology space.&nbsp; Experience with SFDC and sales tools such as, Outreach, Gong.io and Chili Piper. Experience building enablement and onboarding plans in a successful, high-growth environment. Ambitious and motivated, ability to work independently in a fast paced, rapidly changing environment and demonstrated ability to take initiative and lead a project from idea to successful execution with minimal guidance. Consistent history of implementing successful programs and training that supplement SDRs growth and pipeline generation. Proven track record of hitting KPIs, daily/weekly expectations and goals. Demonstrated ability to work effectively cross-functionally with sales, marketing, enablement and product marketing. Excellent written and verbal communication, presentation and facilitation skills and experience maintaining relationships with internal and external stakeholders. (Nice to have) Experience with sales methodologies such as Challenger or Force Management, as well as sales concepts/principles like BANT, MEDICC. (Nice to have) Experience within the beauty, aesthetics, or self-care industry. How we’ll take care of you:&nbsp;&nbsp; Your starting total cash compensation for this role is between $122,500 - $175,000&nbsp;depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Manager, Sales Development

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. At Boulevard, we don’t just sell software — we build partnerships. As a Sales Development Representative,&nbsp;you’ll be the driving force behind our growth, connecting with future customers and introducing them to the tools that will revolutionize the way they run their businesses. This role is perfect for someone who thrives on meaningful conversations, is passionate about solving real problems, and loves the energy of building something great. If you're an enthusiastic salesperson looking for opportunities to grow with us, we encourage you to apply. Come be a part of our evolving success story! What you'll do here:&nbsp; Turn Conversations into Partnerships. Drive Growth. Make an Impact. Be the First Touchpoint: Engage with potential clients through strategic outbound outreach — email, phone, social, and more — and spark their interest in what Boulevard can do for their business. Start the Journey: Qualify leads and set the stage for successful client partnerships by understanding their needs, identifying their pain points, and introducing them to the right solutions. Own the Process: Use our sales tools (Salesforce, Outreach, LinkedIn, and more) to stay organized, track conversations, and measure your impact daily. Fuel the Funnel: Schedule meetings and demos for your partnered Account Executive by consistently bringing in high-quality leads from target industries. Be a Market Expert: Stay on top of trends in business management software and the evolving POS space — you'll be the expert your prospects can trust. Hit Your Goals (and Then Some): Consistently meet or exceed activity targets (calls, emails, meetings booked) and revenue-driving KPIs. What you'll need to thrive:&nbsp; A strong communicator who thrives on connection and conversation Naturally curious and driven by a desire to help others succeed Confident, coachable, and excited to grow in a fast-paced sales environment A tech-savvy self-starter who knows how to organize their day and hit the ground running Someone looking to get it on the ground floor and grow within a company&nbsp;&nbsp; Experience: Former sales development, sales or SaaS experience a plus, work experience in sales, beauty (medspa) and self-care industry. Former educational focus in sales, communication, business and management preferred as well as internship experience What you’ll get: Top-Notch Training: Your first two weeks are all about learning Boulevard and sales skills — you'll complete a full onboarding program with platform deep dives, live training, and a “test out” at the end of week 2 to set you up for success. Ongoing Development: Participate in regular enablement sessions to sharpen your skills and continue growing in your sales career. Supportive Team Culture: You’ll work closely with passionate people who love what they do and celebrate wins together. How we’ll take care of you:&nbsp;&nbsp; *This role is ineligible for residents of California, Washington, New York and Hawaii* Your starting cash compensation for this role is $50,000 + $35,000 OTC. This cash compensation is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Sales Development Representative

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. As a Senior People Business Partner (PBP) at Boulevard, you will serve as a trusted advisor to senior leaders and managers across your client groups, guiding them through all facets of people strategy and execution. You’ll balance strategic partnership with hands-on delivery, shaping organizational effectiveness, talent management, and employee experience in alignment with business goals. This is an individual contributor role- you will not directly manage a team, but will be expected to operate with high autonomy, sound judgment, and the ability to influence at all levels of the organization. What you’ll do here: Strategic Partnership Act as a thought partner to senior business leaders, providing proactive insights and coaching on leadership effectiveness, team dynamics, and organizational design. Translate business strategy into people strategy, aligning workforce planning, talent needs, and organizational priorities. Build deep relationships across assigned client groups to anticipate needs and proactively propose solutions. Employee Experience &amp; Development Support managers with performance management, coaching, and feedback practices that reinforce Boulevard’s culture and values. Guide leaders through talent reviews, compensation/promotion cycles, succession planning, and career development initiatives. Partner with the L&amp;D team to identify capability gaps and enablement needs within your business units. Organizational Effectiveness Lead change management efforts within client groups, ensuring smooth adoption of new programs, structures, or processes. Partner with leaders on engagement and retention strategies; analyze data from surveys, attrition, and feedback loops to provide actionable insights. Lead strategic workforce planning initiatives to support your client group design the right team structures to succeed. Drive initiatives to enhance diversity, equity, inclusion, and belonging (DEIB) within assigned business units. Operational Excellence Serve as the first point of contact for complex employee relations issues- balancing empathy, risk mitigation, and business needs. Provide guidance on policy, compliance, and employment law in partnership with Legal as needed. Collaborate with People Operations and Total Rewards to ensure seamless delivery of core HR programs (compensation cycles, benefits, promotions, etc.). Data &amp; Insights Use people analytics to guide decision-making (e.g., headcount planning, attrition trends, performance outcomes). Create dashboards and reports for leaders to inform workforce planning and talent strategies. What you’ll need to thrive: 8+ years of progressive HR/People Business Partner experience, ideally in high-growth SaaS or tech environments. Proven ability to influence and coach senior leaders while balancing business priorities with employee advocacy. Experience navigating complex employee relations with judgment and discretion. Strong knowledge of organizational design, performance management, and leadership development. Comfort with data and analytics; ability to translate insights into actionable recommendations. A bias for action; ability to proactively identify organizational needs and effectively partner to achieve the right solutions. Excellent communication and relationship-building skills, with the ability to operate with agility in a fast-paced environment. A collaborative, low-ego approach- committed to Boulevard’s values and culture. How we’ll take care of you:&nbsp;&nbsp; Your starting budgeted cash compensation for this role is between $134,000 - $192,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Senior People Business Partner

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard.&nbsp; We're looking for a Senior Product Data Analyst who can dig into the numbers and find the stories they're telling. You'll work hand-in-hand with our product, marketing, and leadership teams to figure out what makes our customers tick and how they actually use our products. Then you'll take those findings and turn them into insights that everyone can understand and act on. &nbsp; This role reports to our Director of Data Analytics and focuses on doing the detective work by diving deep into user behavior, building dashboards that actually make sense, and presenting discoveries in ways that help teams make smarter decisions. You'll be the person who helps Boulevard understand its customers better so we can build experiences they love and keep pushing the company forward. &nbsp; If you're someone who gets excited about connecting dots in data and translating complex analysis into "aha!" moments for your colleagues, this could be a great fit. What you'll do here: Uncover key drivers of customer behavior and product adoption, translating findings into actionable recommendations to enhance engagement and growth Manage the full cycle of iterative data exploration, including hypothesis setting, data cleansing, insight visualization, and action planning Independently lead complex, strategic deep-dive analyses to identify opportunities to grow revenue, profitability, market penetration, customer retention, and sales productivity Develop meaningful interpretations and recommendations that address business issues and drive action through engaging narratives and effective storytelling and visualization, adapting communication styles to suit different audiences Build scalable, intuitive dashboards that empower teams and stakeholders to independently explore data and make informed strategic decisions Serve as a trusted advisor who communicates impactful data stories, educating stakeholders and driving confident, data-backed decisions Influence business strategy by anticipating trends and proactively evaluating initiatives, partnering with senior leadership to align data insights with company objectives Act as a key consultant between the Data Analytics department and other business units, providing analytical support to ensure departments leverage data effectively in their operational strategies What you'll need to thrive: 6+ years of experience in data analysis, business intelligence, or analytics, within vertical B2B SaaS or tech-enabled, high-growth startup environments Strong proficiency with SQL and experience manipulating and analyzing complex datasets; familiarity with additional tools like Python or R is a plus Experience working with product managers and leaders to develop analytical insight driven product roadmaps and market opportunities SaaS product growth intuition with proven ability to translate data findings into actionable opportunities and tradeoffs Expertise in building dashboards and visualizations using platforms such as Looker, Sigma, Tableau, Power BI, or similar Experience working with CRM, support, and customer experience platforms Deep understanding of SaaS products, product development processes, user experience, and customer behavior analysis Proven ability to think strategically and drive business impact by delivering clear, actionable data storytelling and proactively partnering with cross-functional teams High level of ownership with a demonstrated ability to manage projects end-to-end, identify opportunities, and navigate ambiguity Excellent written and verbal communication skills with exceptional attention to detail and a commitment to delivering accurate, reliable analysis Comfortable thriving in fast-paced, dynamic environments with multiple competing priorities and stakeholders How we'll take care of you:&nbsp;&nbsp; Your total budgeted cash compensation for this role is between $120,750 - $172,500 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Senior Product Data Analyst

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. As Boulevard’s Social Media Content Creator, you’ll design and execute social media posts across Boulevard’s social media channels, particularly focused on short-form video. You’ll be joining the Marketing team at an exciting time where we are focusing on opening up new social channels, including TikTok, LinkedIn and YouTube shorts.You’re an experienced social media marketer who crafts creative, high‑impact social media posts and leverages insights to continually increase followers and improve engagement.The ideal candidate is a digital storyteller who is creative and outgoing and has experience working across multiple social media channels, as this role will require a lot of interaction and collaboration across marketing teams. You will report directly to the Sr Manager, Social Media and Community and work hand-in-hand with our Marketing Communications team to create brand approved assets. What you’ll do here: Create compelling social posts for short-form video channels such as TikTok and Reels Be responsible for filming, creating visuals, and writing captions Brainstorm campaign and content ideas to drive engagement and awareness of Boulevard as a premier brand in our space Help create strategy for user-generated content Capitalize on social media trends and translate them into engaging content that’s clearly aligned to our brand Collaborate with social media, brand and content teams regularly to adapt content to be used across different social networks Track and report on results What you'll need to thrive: Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience) Experience:&nbsp; 1-2 years of experience in social media marketing Experience working in the self-care or beauty industry is strongly preferred Proven track record of managing successful programs and driving revenue growth Skills: Expert at cross‑functional collaboration with strong written and communication skills Strong analytical skills with the ability to assess and optimize social media results Strong experience in social media platforms, tracking and tools (e.g. Sprout Social, Hootsuite, Canva, and native social platforms) Traits: Highly motivated, goal-oriented, and results-driven Ability to work independently and in a team environment Detail-oriented with strong organizational and time management skills How we’ll take care of you:&nbsp;&nbsp; Your starting budgeted cash compensation for this role is between $61,600 and $88,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Social Media Content Creator

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. The Onboarding team at Boulevard is at the forefront of our customers’ journey—guiding new businesses onto our platform through custom migration, scoping discussions, and hands-on support. As we scale, we’re building powerful self-serve tools and workflows that let customers onboard quickly, reliably, and with confidence. As a Staff Product Designer for the Onboarding quad, you’ll own the end-to-end experience for bringing customers live on Boulevard: from early discovery and data mapping to fully self-service flows. You’ll partner with Product, Engineering, Customer Success, and Migration Specialists to turn a complex, multi-step process into an intuitive, delightful experience—laying the foundation for onboarding automation. At Boulevard, we’re big enough to provide stability and resources but small enough for you to make a meaningful impact. Join our close-knit design team and help redefine how self-care businesses leverage data to thrive. What you'll do here:&nbsp; Shape the vision - Define the roadmap for custom-scoped migrations today and self-serve tools of tomorrow. Collaborate on strategy - Partner with PMs and CSMs to translate customer pain points into clear product goals, ensuring our designs drive measurable impact. Contribute to our design system - Expand our BUI design system with new modular components for migration status tracking, error handling, guided experiences and more.That meet best practices for accessibility, consistency, and rapid iteration. Evangelize onboarding excellence - Help define success metrics (time-to-first-value, migration completion rate, support volume) and iterate toward them. Share insights and best practices across the company. Own the design process end-to-end – Lead research, wire-framing, prototyping, testing, and high-fidelity UI design, ensuring seamless execution and implementation. Influence our design culture – Share knowledge, mentor designers, and help raise the quality bar for our team and industry. What you’ll need to thrive: Master of ambiguity - You can navigate evolving requirements and refine designs as the problem space becomes clearer. Proficiency with design tools – You’re fluent in Figma and comfortable defining or extending component libraries. A strong grasp of product thinking – You can translate business and service provider needs into designs that drive measurable outcomes. Strong user-research chops - Comfortable running interviews, usability tests, and synthesizing insights into actionable designs Experience in B2B or operational SaaS tools – You understand the workflows and needs of service-based businesses. Collaboration mindset – You thrive working closely with PMs, engineers, and other designers to create impactful experiences. How we’ll take care of you:&nbsp;&nbsp; The budgeted total cash compensation for this role is between $168,000 and $240,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Staff Product Designer – Platform & Onboarding Team

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Marketing Tech at Boulevard is a mission-critical growth engine for our customers, and a major revenue driver for us. It powers how service-based businesses attract, engage, and retain clients, helping them grow through capabilities like automated and blast campaigns, transactional notifications, smart audience targeting and two-way messaging across SMS and email - with much more to come. As their investment in these tools scales, so does the value they get from Boulevard - making this one of the most strategically important areas of our platform. As a Staff Product Manager, you’ll work closely with Boulevard’s executive team and collaborate across engineering, design, data, product marketing, customer success, and sales. You'll help lead the next wave of innovation in how businesses engage with their clients, building capabilities that reach the right people, at the right time, with precision that drives real business outcomes. This is about making bold bets on where marketing is going next, raising the bar for personalization, timing, and effectiveness across the board. This is a high-impact, high-visibility role where you'll influence what we build, how we build it, and how fast we get it out the door, delivering results that grow our customers' businesses and Boulevard’s bottom line. What you’ll do here: Solve real customer problems by delivering the right solutions to the right users at the right time Collaborate with stakeholders and executives to influence vision, strategy, and roadmap for Marketing Tech Lead product discovery and execution with engineering, design, data, and marketing Shape monetization strategy to drive both customer success and Boulevard revenue Translate deep customer understanding into impactful, easy-to-use features Define success metrics, monitor performance, and iterate based on data and feedback Partner closely with engineering to guide technical decisions and ensure quality and speed Influence go-to-market, pricing, and packaging in partnership with product marketing and sales Ensure compliance with evolving regulations (e.g., TCPA, SMS, email marketing standards) Mentor PMs and contribute to a strong, collaborative product culture What you’ll need to thrive: Proven success as a Lead, Group, Staff, or Principal PM in B2B or SaaS environments Deep product management expertise, with the ability to coach and elevate others Experience with marketing platforms, messaging tools, campaign systems, or workflow builders Experience building products for both SMB and upmarket (mid-market to enterprise) customers Background in driving monetization and growth for marketing or comms products Strong customer mindset - you champion user needs while balancing business goals Comfort navigating technical trade-offs with engineering partners Strong cross-functional leadership - you align and inspire across teams and execs Clear, data-informed decision-making with a bias for action and impact Ownership mentality - you take accountability and constantly push for better outcomes How we'll take care of you: Your starting budgeted cash compensation for this role is between $161,000 and $230,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Staff Product Manager, Marketing Technology

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Boulevard customers are extremely passionate about what they do, and their needs can be incredibly nuanced and critical. They rely on us to stand alongside them, so they can focus on what they do best. As a Staff Engineer on the Commerce team, you will help meet the needs of our customers by delivering high-quality systems and collaborating closely with Product and Design. Commerce powers the foundational components of the Boulevard platform including Order, Checkout, Memberships, Payment primitives, etc., requiring meeting the accounting integrity standards. This is a highly visible role in a space that is extremely important for our customers, and mission critical for the business. The ideal candidate will be customer-centric with a proven track record of architecting and building the Commerce platform at scale. Your commitment to the customer experience and strong ownership of the quality and integrity of your code and systems sets high engineering standards. Working closely with Engineering, Product Management, Design, and Product Marketing, you will be crucial in shaping requirements and delivering meaningful product features. Your dedication to developing reliable, scalable, performant, and maintainable systems goes hand in hand with creating a strong technical foundation for the team to build upon. Key Responsibilities Take ownership of high-impact technical projects across the Commerce Platform, from design through production.&nbsp; Collaborate cross-functionally with teams to define technical requirements and ship features that directly impact customers.&nbsp; Contribute to the design and scalability of Boulevard’s Commerce platform ensuring accounting and operational correctness. Establish and monitor system health metrics, implementing strategies to exceed targets. Champion the maintenance of an observable, secure, and efficient codebase, addressing technical debt proactively to ensure the platform’s reliability and performance. Participate in on-call rotation, where you will lead the incident investigation, resolution and identifying post-incident improvements. What you’ll need to thrive Experience building and scaling commerce or accounting systems, with a strong track record of shipping high-impact features. Proficiency in a modern backend language (e.g., Python, Java, Go); Elixir is a plus. Deep understanding of system design, APIs, and data modeling for financial products. Strong technical judgment with a focus on scalable, maintainable solutions. Ability to lead projects, mentor others, and collaborate closely with product and design. Clear communicator who can navigate ambiguity and drive alignment across teams. In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Staff Software Engineer - Commerce

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Reporting to the VP of Sales, Boulevard is seeking a sales leader to build, coach, and scale our Mid-Market &amp; Enterprise Sales team. As Manager of Strategic Sales, you will be responsible for driving new business acquisition with ACV deal sizes ranging from $20K–$500K, while also personally leading Boulevard’s most complex strategic opportunities, including enterprise whale deals exceeding seven figures. You will manage and grow a team of Account Executives, instilling process discipline and coaching to success, while also architecting the sales playbook for larger accounts. This role requires both a builder’s mindset and the ability to execute repeatable processes. The ideal candidate thrives in ambiguity, is energized by creating structure, and has experience partnering closely with Product and Engineering to win our most strategic accounts. This is a remote position based in the US. What you’ll do here: Sales Leadership &amp; Team Development Lead, coach, and expand a team of Mid-Market &amp; Enterprise Account Executives to consistently exceed quota Establish and enforce intentional, repeatable sales methodologies while fostering a culture of continuous improvement Provide deal-level coaching, from discovery through negotiation and close Onboard and uplevel talent in a fast-paced environment Enterprise Deal Strategy &amp; Execution Personally drive the sales process and be accountable for Boulevard’s most strategic and complex deals, which can involve multi-year cycles and seven-figure contract values Hold yourself and your team accountable for achieving and exceeding strategic sales quotas on a monthly basis, ensuring consistent execution and overall sales success. Oversee RFP responses, consolidate customer requirements, and partner with Product and Engineering to influence roadmap alignment Build executive-level relationships with C-suite stakeholders at strategic accounts and internally, and coach your team to do the same, multithreading deals by orchestrating BLVD executive sponsors (CRO, CEO, CTO, and peers) to drive alignment, remove blockers, and accelerate close. Process, Innovation &amp; Cross-Functional Collaboration Architect and refine the Mid-Market &amp; Enterprise sales playbook to ensure scalability and predictability Leverage AI and modern sales technology to increase efficiency, accuracy, and team effectiveness Establish strong pipeline management, forecasting, and reporting discipline in collaboration with Revenue Operations What you'll need to thrive: 8+ years of B2B SaaS sales experience, including closing mid-market and enterprise accounts with ACVs ranging from $50K–$1M+ 3+ years of sales leadership experience managing high-performing Account Executives Background in selling payments solutions or working within payment facilitation models Proven track record selling complex SaaS platforms, ideally operational systems Experience managing both long (6–12 months) and shorter (30–90 day) sales cycles Demonstrated ability to navigate RFPs and consolidate complex customer needs into actionable product requests Experience in brick-and-mortar sales or managing franchisee/franchisor relationships within large, multi-location business models is a strong plus. Builder mindset: proven ability to design and implement repeatable processes in an emerging or scaling enterprise sales org Highly collaborative, with experience influencing Product and Engineering prioritization in resource-constrained environments Proficiency with Salesforce, Gong, Outreach, and structured sales methodologies How we'll take care of you: Your starting total cash compensation for this role is between $160,000 - $320,000&nbsp;depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Enterprise Sales Manager

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard.&nbsp; We’re looking for a Senior Customer and Industry Insights Analyst who can turn Boulevard’s data into clear stories about the self-care industry. You’ll work side-by-side with marketing, business operations, product, and executive leadership to spot what consumers want, how merchants operate, and where the market is heading. You’ll package those findings into recurring public reports and fast “Data Bytes” that industry players read, share, and act on. This role reports to our Director of Data Analytics and focuses on thought-leadership outputs over heavy taxonomy work. You’ll shape narratives, build visuals that make sense, and publish privacy-safe aggregates with transparent methods. You’ll be a visible voice for our data, partner closely with senior executives to set the story we tell, and turn trends into priorities, campaigns, and in-product benchmarks. If connecting dots, crafting headlines that travel, and translating complex analysis into simple takeaways energizes you, this could be a great fit. What you'll do here: Generate unique insights from merchant, consumer, and product data to quantify Boulevard’s impact and ecosystem trends across regions, segments, and time Build a deep view of the consumer including demand patterns, frequency, basket, price sensitivity, and channel behavior Segment merchants by vertical, size, business model, and sophistication and define peer groups and outlier flags that guide comparisons Track service and retail trends, labor dynamics, utilization, cancellations, rebooking, and attach rates with cohort cuts, seasonality controls, and clear caveats Lead pricing and elasticity work including demand estimation, promo testing, and price optimization Publish a quarterly State of Self-Care, a monthly Industry Pulse, and weekly Data Bytes and deliver advertiser-ready insights with a methods page, asset kit, and channel plan Partner with Marketing, Brand, and PR on narratives, visuals, media briefs, and distribution and tailor insights by audience and channel Partner with Product and GTM to convert findings into decisions, experiments, and in-product benchmarks including PRDs, instrumentation asks, and success metrics Present executive-ready data stories, partner closely with Product, Marketing, BizOps, and Finance to align on tradeoffs, and drive decisions with explicit recommendations, owners, timelines, and ROI Uphold privacy with documented aggregation standards and disclosure controls including k-anon thresholds, dominance limits, rounding or noise, and pre-publication review gates What you'll need to thrive: 6+ years in analytics or insights within B2B SaaS, marketplaces, payments, or high-growth tech Advanced Snowflake SQL, proficient Python, and production experience with dbt including modular models, tests and CI, performance, and cost guardrails Proven record publishing executive-ready public reports with methods pages and media-ready charts and effective partnership with PR and social SaaS growth intuition with the ability to translate findings into opportunities, risks, and tradeoffs Proficiency with Looker, Sigma, Tableau, Power BI, or similar Strong editorial judgment for headlines and chart selection with clear, plain-language writing Working knowledge of privacy-preserving aggregation including k-anonymity, thresholds, noise, and disclosure control How we'll take care of you:&nbsp;&nbsp; Your total budgeted cash compensation for this role is between $120,750 - $172,500 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Senior Customer and Industry Insights Analyst

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come Do The Best Work Of Your Life At Boulevard As an Engineering Manager at Boulevard, you'll lead a team of talented engineers building the platform that powers thousands of self-care businesses. You'll balance technical leadership with people management, fostering a culture of excellence while delivering impactful products. The Client Communications team’s mission is to enable customers to foster deeper relationships with their clients by connecting them with the correct information at the right time across available channels. The Client Communications &amp; Marketing team brings this mission to life by powering SMS, email, in-app messaging, and marketing tools that help self-care businesses engage clients with timely, personalized, and reliable communications, from appointment reminders to campaigns that drive business growth, ensuring every message builds trust and delivers value. What You'll Do Here: Lead and develop a team of 5-8 engineers across various experience levels Conduct regular 1:1s, performance reviews, and career development planning Partner with Product Management and Design to define and deliver team roadmap Drive technical excellence through code reviews and architectural guidance Build a high-performing team culture focused on collaboration and growth Manage team delivery, removing blockers and ensuring successful execution Contribute to hiring, interviewing, and onboarding new team members Participate in on-call rotation and lead incident response when needed Balance hands-on technical contribution with team enablement What You'll Need to Thrive: 5+ years of software development experience with 1+ years of people management Proven ability to lead and develop engineering teams Strong technical background with ability to provide architectural guidance Experience with agile development and delivery management Excellent communication and stakeholder management skills Track record of building inclusive, high-performing teams Ability to navigate ambiguity and drive clarity for your team Experience with remote team management and async collaboration Nice to Have: Previous experience in B2B SaaS or marketplace platforms Background in marketing, scheduling, or commerce platforms Experience with Elixir, React, or similar technologies MBA or advanced degree in a related field &nbsp;In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Engineering Manager - Client Communications

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. The Customer Experience team is responsible for launching, supporting, and strengthening relationships with Boulevard’s customers. As the Manager of Enterprise Onboarding, you will lead a team of 5–7 Onboarding Specialists (OSs) responsible for ensuring the seamless onboarding of our largest and most complex customers. These customers often include multi-location enterprises, franchise organizations, and private equity-backed businesses that require tailored onboarding approaches. This role is ideal for a leader with deep experience in enterprise-scale onboarding who can both guide execution and shape the long-term strategy for onboarding our highest-value customers. You will play a key role in designing, refining, and scaling processes that differ significantly from SMB and mid-market onboarding, delivering a high-touch, consultative experience that drives measurable business outcomes for our enterprise clients. What you’ll do here: Team Leadership &amp; Development Manage and develop a team of 5–7 Enterprise OSs through regular 1:1s, performance reviews, and actionable coaching. Foster a culture of ownership, accountability, and adaptability, encouraging team members to think strategically about enterprise customer needs. Provide support and escalation guidance for team members navigating complex, multi-stakeholder implementations. Ensure consistency in execution across the team while empowering tailored approaches for enterprise customer nuances. Enterprise Onboarding &amp; Process Development Partner with leadership to design, refine, and scale onboarding frameworks for enterprise customers that are structured, repeatable, and adaptable. Differentiate and codify onboarding workflows between SMB and enterprise customers, creating playbooks and best practices that serve as a blueprint for scale. Evaluate customer complexity (e.g., number of locations, integrations, legacy migrations) and adjust onboarding strategies accordingly. Track and improve enterprise onboarding KPIs such as time-to-value (TTV), activation rate, launch timeline accuracy, and enterprise onboarding CSAT. High-Touch Customer Engagement Act as a leadership presence for enterprise customers, joining key calls and providing executive-level assurance during onboarding. Oversee team workload and ensure projects are prioritized to meet strict launch deadlines. Partner directly with OSs on high-value accounts to deliver a white-glove experience tailored to customer needs. Strategic Alignment &amp; Cross-Functional Collaboration Serve as the voice of the enterprise customer across Sales, Product, Engineering, and Customer Success. Partner with Sales, Support and Customer Success to create seamless pre-sales to post-sales transitions, aligning on customer goals and expectations. Provide structured feedback loops into Product and Engineering based on enterprise onboarding learnings, influencing roadmap and integration priorities. Identify and champion opportunities for automation, tooling, and process efficiency that reduce friction in large-scale onboarding while maintaining a high-touch approach. What you'll need to thrive: Key Competencies Enterprise Strategy: Demonstrated success in building and executing onboarding processes for large, multi-location, and complex enterprise customers. Process Development: Strong ability to design scalable, repeatable workflows while maintaining a best-in-class experience. Analytical &amp; Metrics-Driven: Skilled at defining, tracking, and improving enterprise onboarding KPIs (TTV, activation, adoption, CSAT). Problem-Solving: Experience navigating complex, multi-stakeholder implementations and resolving systemic challenges. Strategic Communication: Proven ability to communicate with clarity and influence at the executive level, aligning onboarding outcomes with long-term customer value and business objectives. Change Management &amp; Adaptability: Comfortable evolving onboarding models, driving change across teams, and improving efficiency without compromising customer experience. Executive Presence &amp; EQ: Adept at building trust with VP and C-suite stakeholders in large organizations. Additional Qualifications Experience: 5+ years in enterprise onboarding, implementation, or customer success, with at least 2+ years leading a team. Experience with franchises, multi-location rollouts, or PE-backed organizations strongly preferred. Technical Aptitude: Familiarity with SaaS platforms, CRM tools (Salesforce preferred), Excel, and the ability to quickly master new systems. Leadership: Proven ability to inspire and lead high-performing teams while driving accountability. Business Acumen: Understanding of enterprise customer challenges, change management principles, and the levers that drive retention and expansion. Bonus: Formal training or certifications in project management or change management (e.g., PMP, Prosci, Six Sigma) are a plus. How we'll take care of you: Your starting total cash compensation for this role is between $77,000 and $110,000, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Onboarding Manager, Enterprise

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come Do The Best Work Of Your Life At Boulevard. We are seeking a dynamic and experienced Revenue Enablement Manager to join our team. The Revenue Enablement Manager will play a crucial role in equipping our sales teams (SDR &amp; AEs) with the knowledge, tools, and resources they need to drive revenue growth and deliver exceptional customer outcomes. This role will collaborate closely with sales leadership, marketing, product management, and customer success to develop and implement effective sales enablement strategies and initiatives. As well as onboarding new hires across the revenue organization on our sales tactics and tools.&nbsp; What You’ll Do Here: Develop and execute a comprehensive sales enablement strategy to support the revenue teams in achieving their revenue and customer satisfaction goals. Host weekly enablement sessions for different revenue teams, particularly Sales and SDRs.&nbsp; Focus on new Enablement AI initiatives for GTM, build out new processes, and bring on new tools to help utilize AI for each team.&nbsp; Create and curate sales enablement content, including sales collateral, playbooks, training materials, and presentations, that effectively communicate the value proposition of Boulevards' solution.&nbsp; Conduct ongoing needs assessments to identify knowledge and skill gaps within the revenue teams, and develop tailored training programs to address these gaps. Work 1:1 with sales managers and leaders, as well as continuing to meet with ICS to understand gaps in role and needs Collaborate with subject matter experts to develop and deliver engaging training sessions, workshops, and webinars on product features, competitive positioning, sales methodologies, and objection handling. Use our existing LMS WorkRamp and Articulate to build out trainings for sales organization&nbsp; Help identity new operational and tool needs for the sales org, particular utilizing AI, assist in the implementation and roll out of new tools&nbsp; Monitor and analyze sales performance metrics, including win rates, sales cycle length, Csat, adoption rates, churn etc to identify areas for improvement and inform sales enablement priorities. Partner with product marketing to ensure alignment between sales and marketing messaging, content, and campaigns, and provide feedback on the effectiveness of marketing assets in driving sales opportunities. Support the onboarding and ongoing development of all revenue team members by providing coaching, mentoring, and performance feedback. Serve as a trusted advisor to revenue leadership, providing insights and recommendations to optimize sales processes, pipeline management, and customer engagement strategies. Utilize tools and AI capabilities for data and detail driven decisions making on focus areas for enablement&nbsp; What You’ll Need To Thrive: Proven experience (3+ years) in revenue enablement, sales/SDR enablement, operations, project management or a related field, preferably in a SaaS or technology company. Deep understanding of sales methodologies, CRM systems and ability to build reports and dashboards, and revenue enablement tools and technologies like outreach.io, Gong, Chilipiper, LeanData Passion for deep product understanding, competitor knowledge and excelling working with product marketing teams on launch initiatives&nbsp;&nbsp; Strong project management skills with the ability to manage multiple initiatives simultaneously and drive cross-functional collaboration. Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences. Analytical mindset with the ability to leverage data and metrics to drive informed decision-making and measure the impact of sales enablement initiatives. Demonstrated ability to build strong relationships and influence stakeholders at all levels of the organization. Self-starter with a passion for continuous learning and innovation in sales enablement practices. How we’ll take care of you:&nbsp;&nbsp; Your starting total cash compensation for this role is between $120,000 - $132,000&nbsp;depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Revenue Enablement Manager

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels.&nbsp; T1 Customer Support Specialists contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets (on behalf of SMB, Midmarket, Strategic, and Enterprise customers), supporting their team by maintaining a steady flow of ticket solves, and contributing to team resources. This role reports directly to a T1 Support Manager. This role will work Monday-Friday, 9-6 PST + occasional additional coverage (some holidays, etc.). What you’ll do here: Spend ~85% of the day owning complex T1 tickets: Assist customers via live chat, email, text, phone, and screen-sharing.&nbsp; Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy. Distill and effectively communicate technical information to customers with varying technical acumen. Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case. De-escalate spicy interactions with confidence, effectively escalating through defined channels to resolve issues when necessary. Potentially flex into other T1 ticket queues as needed based on volume fluctuations Spend ~10% on meetings and administrative tasks Spend ~5% on personal development and up-skilling (as time allows) Volume-allowing, may spend up to ~5% of the day contributing to internal resources and continual improvement: Contribute to knowledge, SOPs, enablement, and macros (with manager oversight) Proactively surface process and product improvements&nbsp; Assist the Customer Support Manager with ad hoc projects Identify incidents and accurately follow incident response protocol Demonstrate agility, resilience, and the ability to exercise good judgment and critical thinking under pressure. Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities. Build relationships and collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams. What you’ll need to thrive: Experience: 2-4+ years customer-facing Enterprise Support experience in a fast-paced, scaling SaaS startup environment . Bonus if you have experience supporting a technical platform within the self-care, data or medical industries. Technical aptitude: Previous experience supporting a complex technical platform that manages data, reporting, user permissions/roles, scheduling, payments, inventory or a combination of several of these using internal resources and external tools. Well-versed in incident response at the Tier 1 Support level. Joy for details: Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure! Let’s-do-this energy: Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment! High EQ: You’re an empathetic and concise communicator, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit. Outstanding customer rapport: Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills. Patience, Positivity, Problem solving: Managing Enterprise Support tickets requires a bias for thoughtful action, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention. Flexibility: Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays. &nbsp; How we’ll take care of you: *This role is ineligible for residents of CA, NY, and WA* Your starting budgeted cash compensation for this role is $65,000 + a 10% annual bonus. This total compensation range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Customer Support Specialist

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come do the best work of your life at Boulevard. The Onboarding Specialist is the project manager and primary driver of a customer’s journey from contract signature to successful activation. You’ll be accountable for planning, coordinating, and executing each onboarding project with precision—ensuring data accuracy, timely delivery, and exceptional client experience. This role requires a detail-oriented and proactive professional who thrives on organization, cross-functional coordination, and consistent project delivery. You’ll serve as the operational backbone between Sales, Product, Engineering, and Customer Success, ensuring every customer launch is on time, on scope, and on quality. What you’ll do here: Own the customer onboarding project end-to-end — from kickoff to activation — managing timelines, dependencies, and communications. Serve as the customer’s main point of contact throughout onboarding, delivering a high-touch, premium-level experience across email, phone, and video. Build and manage implementation project plans, ensuring milestones are clearly defined, tracked, and completed on time. Ensure data and system accuracy — oversee data ingestion, configuration, and testing to ensure accounts are fully operational before go-live. Maintain real-time project status documentation in Salesforce, GuideCX and other tracking tools, ensuring leadership visibility and forecast accuracy. Identify and mitigate project risks proactively, escalating issues early and coordinating with cross-functional teams to resolve blockers. Collaborate cross-functionally with Sales, Engineering, Product, and Customer Success to streamline handoffs, enhance process quality, and accelerate activation timelines. Monitor and report project performance metrics, including activation timelines, customer satisfaction, and data integrity scores. Drive continuous improvement by identifying process bottlenecks and contributing to onboarding playbook updates and operational enhancements. What you’ll need to thrive: 2–4 years of experience in project management, onboarding, or implementation roles — ideally in SaaS or customer success environments. Proven ability to manage multiple projects simultaneously, balancing strategic priorities with tactical execution. Strong organizational and time management skills, with exceptional attention to detail and follow-through. Comfortable interpreting and maintaining data accuracy across systems like Salesforce, project management tools, and customer communication platforms. Excellent communication and stakeholder management skills, both internally and externally. High accountability and ownership mindset — you thrive in roles where success is measured by delivery outcomes and customer satisfaction. Technical aptitude and ability to translate customer needs into configuration or data migration requirements. Bonus points for experience in: SaaS software implementations or customer activation Salesforce or similar CRM tools Luxury, wellness, or service-based industries Success in this role: In your first month, you’ll complete training on Boulevard’s platform and onboarding processes, shadow customer projects, and become fluent in the customer journey. By month three, you’ll independently lead customer onboarding projects, maintain accurate project dashboards, and deliver consistent on-time activations. By month six and beyond, you’ll mentor new team members, optimize onboarding processes, and represent the voice of the customer in cross-functional initiatives. Key Attributes for Success Relentlessly organized and detail-obsessed Analytical mindset with comfort interpreting project data Calm and structured under deadline pressure Strong collaborator with influence across teams Passionate about driving customer outcomes and operational excellence *This role is ineligible for residents of CA, NY, and WA* How we'll take care of you: Your starting total cash compensation for this role is $65,000 + 10% bonus. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Onboarding Specialist

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at&nbsp;how we (and YOU) can make that happen.&nbsp; We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.Come Do The Best Work Of Your Life At Boulevard. Boulevard is seeking a Strategic Account Manager to strategically manage customer relationships to drive revenue growth, maximize client lifetime value, ensure high client retention rates, and execute effective account planning to capitalize on growth opportunities. As a Strategic Account Manager at Boulevard, you will play a pivotal role in managing and expanding relationships with our key clients. You will be responsible for understanding their business objectives, challenges, and priorities, and leveraging this understanding to drive revenue growth and client satisfaction. You will serve as the primary point of contact for strategic discussions, identify opportunities for upsell and cross-sell, negotiate contract renewals and expansions, and develop comprehensive account plans to achieve mutual success. This role requires strong relationship-building skills, strategic thinking, and effective collaboration with internal teams What you'll do here: Build and maintain strong, trust-based relationships with multiple client decision-makers (multi-threaded in accounts). Act as a strategic advisor to clients, utilizing a comprehensive understanding of Boulevard’s products and growth opportunities, as well as our customers' business goals and challenges to effectively upsell to existing strategic accounts Serve as the primary point of contact for all strategic, commercial, and renewal term discussions. Develop and execute sales strategies to achieve revenue expansion targets and maximize client lifetime value. Negotiate contract renewals with price increases, added expansion products, and extended year terms to improve NRR (Net Recurring Revenue) Develop comprehensive account plans outlining growth opportunities, action plans, and milestones. Work closely with sales, customer success, and R&amp;D teams to ensure alignment with client needs and objectives. Maintain accurate client records, including contract updates and renewals What you'll need to thrive: Minimum of three years experience as a strategic account manager or in a similar role Proven work experience in managing key accounts, ranging from $100k- $1M ARR Excellent communication, negotiation, and stakeholder management skills, with the ability to influence and collaborate effectively across departments. Strong listening and selling skills, with a passion for discussing strategic terms Demonstrated ability to think strategically about business, products, and technical deliverables Ability to manage multiple decision-makers and customer account plans simultaneously How we'll take care of you:&nbsp;&nbsp; Your total budgeted cash compensation for this role is between $140,000 - $200,000 USD - Total Cash Comp, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.In addition to the wonderful people you’ll get to work with&nbsp;and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.&nbsp; ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance.&nbsp; 🏝 Take a break whenever you need with our flexible vacation day policy.&nbsp; 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.&nbsp; 💚 Family planning resources and specialized support programs.&nbsp; 🔮 Equity: get ahead on the ground floor and grow with Boulevard.&nbsp; 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. &nbsp; 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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