We help recurring revenue businesses nurture and monetize direct, digital relationships. 

After starting with Zuora Billing nearly 15 years ago, Zuora's award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we've added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. 

Through our combination of technology and expertise, Zuora helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA and APAC.

<h3>About Zuora</h3>
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
<h3>&nbsp;</h3>
<h3>The Opportunity</h3>
We are looking for a Technical Account Manager to join our team!
The Technical Account Manager (TAM) is both a hands-on technical advisor and a trusted strategic partner for our customers. You’ll dive deep into the Zuora platform — designing workflows, analyzing data models, writing SQL queries, and advising on API integrations — while also guiding customers on how to best architect and scale their subscription business.
You’ll balance technical problem-solving with strategic advisory, collaborating with cross-functional teams to ensure solutions are both technically sound and aligned with business goals.
Your background in SaaS applications, enterprise integrations, and financial or revenue systems will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape solutions that drive measurable success.
As a TAM, you’ll partner closely with executives and technical teams alike, leveraging your technical depth, communication skills, and business acumen to build long-term relationships and establish yourself as a trusted advisor.
If you’re passionate about solving complex SaaS challenges and excited to help customers succeed in the Subscription Economy®, we’d love to have you on the team.
This is a location-specific position that requires you to come into the office regularly to be most effective.
Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
<h3>&nbsp;</h3>
<h3>About You</h3>
Your experience
<ul class="p8i6j07 p8i6j02">
<li class="p8i6j0a">Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday).</li>
<li class="p8i6j0a">Strong proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations.</li>
<li class="p8i6j0a">Experience working directly with technical stakeholders to design data models, process flows, and system integrations.</li>
<li class="p8i6j0a">Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology.</li>
<li class="p8i6j0a">Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus.</li>
<li class="p8i6j0a">Excellent communication and relationship skills — able to work comfortably with both executives and technical teams.</li>
<li class="p8i6j0a">Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes.</li>
<li class="p8i6j0a">Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.</li>
</ul>
<h3>&nbsp;</h3>
<h3>About The Team</h3>
<ul class="p8i6j07 p8i6j02">
<li class="p8i6j0a">Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models.</li>
<li class="p8i6j0a">Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs.</li>
<li class="p8i6j0a">Guide customers in designing robust, scalable solutions for subscription management, billing, and revenue recognition.</li>
<li class="p8i6j0a">Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs.</li>
<li class="p8i6j0a">Establish and maintain system architecture diagrams, runbooks, and configuration documentation to ensure long-term technical health.</li>
<li class="p8i6j0a">Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions.</li>
<li class="p8i6j0a">Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes.</li>
</ul>
&nbsp;
<h3>Benefits</h3>
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
<ul>
<li>Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs</li>
<li>Medical, dental, and vision insurance</li>
<li>Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break</li>
<li>Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)</li>
<li>Learning &amp; development stipend to support ongoing growth</li>
<li>Opportunities to volunteer and give back, including charitable donation matching where available</li>
<li>Mental wellbeing resources and support</li>
</ul>
*Benefits may vary by location; details will be shared during the interview process
&nbsp;
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
&nbsp;
<ul>
<li>Collaborate deeply across teams and regions</li>
<li>Learn constantly and iterate often</li>
<li>Build an inclusive, high-performance culture where people feel inspired, connected, and valued</li>
</ul>
<h4>Our Commitment to an Inclusive Workplace</h4>
Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to&nbsp;<a href="mailto:assistance@zuora.com">assistance@zuora.com</a> (or local equivalent, where applicable).

Technical Account Manager

Company Overview
At Zuora, we do <a href="https://www.zuora.com/modern-business/">Modern Business</a>. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
 The Team &amp; Role
As modern businesses expand globally, add new business units, and evolve their processes, the need for diverse integrations between systems becomes crucial. On average, businesses extend their billing and revenue operations to eight different systems or more. The Zuora Integration Hub simplifies the setup of these integration points, reducing time to go live and minimizing the effort required to maintain custom integrations.
As a tech lead of the Integration team, you have the opportunity to play an impactful role with your team and build out the interfaces needed to have a seamless experience. Keeping in mind the scalability and opportunity to extend the solution to other ERP systems.&nbsp;
You have the ability to think strategically as well as diving into the details of work streams and focus on quick deliverables to demonstrate progress. Additionally, you have the communication and people skills to inspire teams to bring their A-game.&nbsp;
 This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp;
&nbsp;
Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS, ReactJS&nbsp;
 What you’ll do
<ul>
<li>Collaborate with cross-functional teams including external partners to analyze and design integration interfaces with other enterprise applications considering performance, data quality and security.</li>
<li>Stay updated on industry trends and advancements in ERP technology to recommend innovative solutions</li>
<li>Lead the design, implementation, testing and maintenance of integration solutions</li>
<li>Troubleshoot and resolve integration issues to ensure data accuracy and system stability</li>
</ul>
Your experience
<ul>
<li>Proven experience working with ERP systems including but not limited to Process Integration, Process Orchestration and Cloud Platform Integration</li>
<li>Strong understanding of integration methodologies and best practices</li>
<li>Deep understanding of of Web Services and APIs</li>
<li>Ability to manage multiple integration projects simultaneously</li>
<li>Strong communication and documentation skills</li>
<li>Ability to work with global, remote teams to complete execution activities</li>
</ul>
 Nice to haves:
<ul>
<li>Knowledge and experience in ERP platforms like Salesforce, Oracle, SAP, NetSuite and their specialized programming languages</li>
<li>Good knowledge in the account receivable or accounting module of the ERP</li>
</ul>
&nbsp;
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp;
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
<ul>
<li>Competitive compensation, variable bonus and performance reward opportunities, and retirement programs</li>
<li>Medical insurance</li>
<li>Generous, flexible time off&nbsp;</li>
<li>Paid holidays, “wellness” days and company wide end of year break</li>
<li>6 months fully paid parental leave&nbsp;</li>
<li>Learning &amp; Development stipend</li>
<li>Opportunities to volunteer and give back, including charitable donation match</li>
<li>Free resources and support for your mental wellbeing&nbsp;&nbsp;</li>
</ul>
 Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
 Location &amp; Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you will be expected to be in our Bangalore office three to four times per week.Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Sr. Software Engineer

About Zuora At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; The Opportunity We are seeking a Revenue Implementation Consultant to support enterprise-level implementations of Zuora Revenue and Order-to-Revenue solutions. In this role, you will work closely with Solution Architects, customers and partners to design, configure, and deliver scalable revenue accounting platforms aligned to ASC 606 and industry best practices. You will serve as both a functional and technical expert—supporting requirements workshops, designing end-to-end solutions, leading customer demos, supporting integrations, and guiding customers through go-live and adoption. This is a high-impact, customer-facing consulting role ideal for someone who thrives at the intersection of finance, technology, and enterprise transformation. &nbsp; About the Team Solution Design &amp; Implementation Support Assist in business requirements and analysis sessions with Finance, Accounting, IT, and RevOps teams.Perform FIT/GAP analysis against Zuora capabilities and revenue standards. Document business requirements, user stories, and design specifications and drive customer sign-off. Design end-to-end Order-to-Revenue process flows, data models, revenue accounting configurations, and integration strategies. Configure &amp; Deliver the Solution Configure Zuora Revenue in alignment with approved designs. Lead customer demos, Conference Room Pilots (CRPs), and Proofs of Concept. Collaborate with technical teams to design integration mappings and data migration strategies. Support Testing, Go-Live &amp; Post-Go-Live Execute and support functional, integration, and UAT testing. Ability to write SQL queries for data validation, migration and reconciliation. Provide hands-on support for data migration, cutover activities, UAT, and post-go-live hypercare. Create operational procedures, support guides, and end-user documentation. Act as a Trusted Advisor Provide ongoing functional and technical advisory services to customers and partners. Guide customers on ASC 606 best practices, revenue automation, and governance models. Help ensure strong adoption and a seamless transition to ongoing operations. About You Required Strong Accounting background and exposure to ASC 606 revenue recognition standards. Experience with Order-to-Revenue processes in major ERP platforms (SAP, Oracle, NetSuite, Workday, etc.). Hands-on experience with data conversion, period close processes, and revenue/ERP systems. Strong communication, facilitation, and customer engagement skills. Ability to work in a fast-paced environment managing multiple customer projects. Preferred 3 to 5+ years of experience in consulting for Enterprise Software implementations in Professional Services or a leading technology consulting firm. Experience implementing revenue accounting solutions (Zuora Revenue or equivalent). Experience with SaaS or subscription-based revenue models. Customer-facing consulting experience in finance transformation or system implementations. Pay and Benefits As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. This is a hybrid position to be based in the Bay Area, Atlanta or Dallas. So you’ll be working two days per week from either our Redwood City, Atlanta or Frisco offices. Also, you'll be working with external customers so please expect 25-30% travel. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Revenue Implementation Consultant

Company Overview &nbsp; At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. &nbsp; The Team and the Role The VP of Revenue Operations (RevOps) / Sales Operations is a highly strategic business partner to the COO, CRO, CCO and the rest of the Executive Leadership Team, managing a global team responsible for building and optimizing the systems, processes, and analytics that drive predictable, scalable revenue performance across the customer lifecycle (Acquire, Implement, Expand, Retain). This leader is a strategic operator working along GTM, Customer Success and Services who turns strategy into repeatable execution, owning end-to-end forecasting for bookings and retention, pipeline and deal management, global analytics, territory design, quota setting, sales and services compensation, and field effectiveness . The ideal candidate has 10–15+ years of progressive experience in Enterprise/ Global SaaS revenue operations or sales and services operations and is a proven operator capable of driving commercial excellence in Salesforce and across a modern, integrated GTM tool ecosystem. What you’ll do Revenue Planning &amp; Forecasting Lead the end-to-end corporate sales forecasting process, partnering closely with Sales, Finance, Customer Success, Services, and Marketing leadership, ensuring a single source of truth for revenue prediction.&nbsp; Build and maintain standardized forecasting methodologies, including pipeline inspection, data science-backed conversion modeling, services analysis, and scenario planning across regions and segments. Own the design and governance of global sales compensation plans that reinforce GTM strategy, drive collaboration, and ensure fiscal alignment with corporate targets. Deliver executive-level insights on forecast risk, upside, and key performance drivers to the Senior Leadership team and Board. Territory, Segmentation &amp; Quota Management Design and implement global territory models aligned to market potential, whitespace analysis, sales capacity planning, and service delivery constraints. Own annual quota-setting and allocation processes, ensuring fairness, scalability, and alignment with corporate targets. Monitor quota attainment trends and recommend proactive resource adjustments or strategic coverage changes. Pipeline Management &amp; GTM Analytics Oversee robust pipeline health analytics, identifying key drivers, bottlenecks, and opportunities for acceleration across regions, segments, and partners. Analyze sales and marketing data to identify performance trends, conversion drivers, and areas of inefficiency across the funnel. Build and govern actionable, executive-ready dashboards and KPIs to measure funnel conversion, sales cycle efficiency, pipeline and bookings health, renewals, services attach rates, deal complexity, delivery readiness, and rep productivity—segmented by geography, market, battleground, and individual performance. Partner with Marketing, Sales and Services Leadership to drive rigorous, data-backed weekly/monthly pipeline and deal reviews.&nbsp; Collaborate with Sales, Marketing, and Product to translate product, market, and buyer-intent signals into prioritized workflows, GTM plays, and automated engagement strategies to accelerate pipeline creation and conversion. Own Global Services reporting and forecasting, including services revenue, P&amp;L, budget vs. actuals, cost management, and go-live forecasting. Develop predictive and long-range models for pipeline, bookings, renewals, and churn, including multi-quarter (e.g., 9-quarter rolling) forecasts to inform strategic planning and investment decisions. Customer Lifecycle &amp; Renewals Insights Develop analyses and frameworks to understand renewals performance, customer health, churn risk, and expansion opportunities. Establish clear measurement and executive visibility into the impact of services delivery on long-term retention, expansion, and customer value realization. Partner with Customer Success and Account Management to create consistent health scoring and cohort-based analyses that embed value realization across the lifecycle.&nbsp; Partner with Services to define, track, and operationalize implementation performance metrics (e.g., time-to-value) and embed them into lifecycle and renewal analytics. Implement system-driven monitoring and alerting to proactively identify and escalate at-risk implementations and customer engagements. Deliver insights that shape product, retention, and pricing/packaging strategy and renewal forecasting. Systems Ownership &amp; Process Excellence Serve as the executive owner of Salesforce—driving data quality, architecture, workflow design, and integration strategy. Ensure the GTM system stack (e.g. Salesforce, CPQ, Gainsight, Clari) is fully instrumented and governed to support scalable and efficient processes. Coordinate with IT on implementation and support of tools and analytics to support the organization.&nbsp; Own Global Services opportunity processing, customer billing workflows, and internal services compensation programs. Lead data quality and governance initiatives across GTM systems, including historical data normalization (e.g., upsell and expansion bookings) and the design of scalable, automated mechanisms for capturing pipeline and bookings going forward. Lead cross-functional efforts to streamline and document sales processes, acting as a change agent to ensure alignment across Sales, Marketing, Customer Success, Services, and Finance. Strategic Leadership &amp; Cross-Functional Partnership Act as a trusted advisor to the COO, CRO, and CCO in translating data into actionable insights and strategic recommendations. Lead and mentor a high-performing, multi-disciplinary RevOps team across forecasting, analytics, systems, sales process, and services operations fostering a culture of operational excellence.&nbsp; Drive successful onboarding, institutionalize best practices, and provide executive ownership of data governance, integrity, and accuracy across the end-to-end GTM operating model. Support board-level reporting and preparation of executive materials related to revenue performance and GTM efficiency and ROI.&nbsp; &nbsp; First Year Success Looks Like: Establish a reliable, data-driven forecasting process with increased accuracy, supported by clear operational cadence. Deliver a comprehensive data-backed global territory and quota model for the upcoming fiscal cycle. Improve pipeline visibility and implement a standardized methodology across all regions. Enhance Salesforce data integrity and streamline GTM processes. Build a cohesive RevOps organization with clear charters and operating cadence &nbsp; Your experience 10–15 years+ of progressive experience in Revenue Operations, Sales Operations, or related GTM operations roles. Significant, demonstrated experience in a Global SaaS / subscription-based business model is mandatory, ideally mid-market or enterprise-focused. Deep expertise with Salesforce (data governance, complex architecture, reporting, process design, integrations). Demonstrated ability to design GTM workforce models Proven track record of owning and improving forecasting accuracy, pipeline analytics, territory/quota modeling, and renewals insights. Exceptional analytical and financial modeling mindset; expert in turning complex data into narratives that drive executive and board-level decision-making. Demonstrated ability to design, implement, and govern scalable processes in high-growth, multi-region environments. Excellent leadership skills with experience managing and developing multi-disciplinary, geographically dispersed operations teams. Strong cross-functional collaboration and executive communication skills; ability to influence without direct authority. Nice to Haves Direct experience leading a RevOps function through a period of significant growth&nbsp; Expert-level familiarity with advanced RevOps tools such as Clari, PowerBI, Gainsight,etc. Background in working with global sales teams and multi-region GTM motions with multiple routes to market (e.g. Direct, Partner,) Experience supporting complex revenue models (subscription, usage-based, multi-product portfolios). MBA or related advanced degree is highly valued. Preferred location in San Francisco Bay Area.&nbsp; &nbsp; #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break 6 months of fully paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) &nbsp; Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. &nbsp; Our Commitment to an Inclusive Workplace &nbsp; Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. &nbsp; Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. &nbsp; We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.comThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$264,160&mdash;$396,240 USD

VP, Revenue Operations

Company OverviewAt Zuora, we do&nbsp;Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.The Team &amp; RoleYour primary responsibility will be to lead one of two Enterprise New Business Sales teams in the US. The team owns all new business sales in US West.l. By supporting and driving your sales team to accurately identify, qualify, structure and close opportunities, you will help to grow our critical US business.&nbsp; You will work closely with supporting functions including Solution Consulting, Sales Development, Marketing, Partner Services, Global Services as well as leaders across the broader sales organization.&nbsp; You will collaborate on developing go-to-market strategies for the region, build and maintain partner relationships and help achieve revenue, and pipeline targets for the region. Starting with 5 x AEs, this is an exciting opportunity to accelerate your leadership career in a highly rewarding hands-on role.What you’ll do:Responsibilities include, but are not limited to, the following: Deliver strong, predictable quarterly sales execution. Work with the GM to develop and execute the sales strategy for the region. Drive discipline and rigor with your team to maximize sales outcomes Given that you will be at the forefront of Zuora’s US West, have the ability to comprehend and then articulate the latest trends and innovations and weave these into the Zuora value proposition and roadmap. Identify, conceive, model and execute revenue-generating business opportunities. Lead dedicated resources (sales development, pre-sales, sales, services) within the region. Work with the Alliances Director to form successful strategic long-term partnerships. Work with the Marketing Director to develop successful plans that generate awareness of, and demand/pipeline for Zuora Develop, analyze and present business-related metrics including operating results, forecasts, and other key performance indicators. Experience: A dynamic, high-energy executive with a demonstrable track record of successfully building new business in the US, preferably in a SaaS environment and/or with innovative solutions that challenge the status quo. Demonstrable success winning seven-figure, complex enterprise projects, dealing with multiple senior stakeholders and working alongside regional and global Systems Integrators. Flexible and creative thinking, but ultimately with a “do what it takes” mind-set to win business Someone who can demonstrate a high level of intellect to enable the execution of sophisticated sales engagement processes and to introduce complex business transformational positions to customers. An inspirational leader of people. Leading from the front, this person will naturally take the team with them and a ‘high-octane’ drive to success Entrepreneurial, inquisitive, and curious about their customer’s business.&nbsp;&nbsp; Analytical, at home with collecting and using data. A strong but engaging personality (“presence”) that encourages cross-functional collaboration.&nbsp; Able to lead through showing not just strength and confidence but humility and integrity as a foundation Natural gravitas when dealing with senior executives both internally and externally. Experience managing to a sales methodology, especially Value Selling #ZEOLife at ZuoraAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.Location &amp; Work ArrangementsOrganizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. We have a strong preference for candidates based on the West Coast and ideally in the Bay Area close to our HQ in Redwood City.Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$238,000&mdash;$476,000 USD

Regional Vice President, Sales

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s Cloud Engineering teams are responsible for Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more -for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India, Costa Rica and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center. We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will be focused on maximizing system uptime, efficiency, and reliability while building the tools and automation necessary to scale our services. This role requires a strong balance of operational experience and development skills, with deep expertise in cloud environments and modern CI/CD practices. This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp; Our Tech Stack: AWS, Microservices, Kafka, Kubernetes, Terraform, Jenkins, Puppet&nbsp; What you’ll do Reliability &amp; Performance: Maintain and improve the reliability, scalability, and performance of our production systems, targeting a high-availability environment. Automation: Design, implement, and maintain automation solutions for infrastructure provisioning, deployment, configuration management, and monitoring using Terraform and Jenkins. Infrastructure Management: Administer, manage, and optimize our cloud infrastructure primarily hosted on AWS, focusing on cost efficiency and secure operations. Configuration Management: Develop and maintain infrastructure-as-code using Puppet and/or Ansible to ensure consistent and reproducible environments. Incident Response: Participate in on-call rotation, troubleshoot and resolve critical production incidents, and conduct comprehensive post-mortems to prevent recurrence. System Hardening: Apply strong Linux administration skills to manage, patch, and secure operating systems and underlying infrastructure. Messaging &amp; Data Streams: Manage and optimize distributed messaging systems, specifically Kafka, ensuring high throughput and data integrity. Your experience 6-8 years of relevant experience on SRE/DevOps Cloud Computing (AWS): Proven hands-on working experience with core AWS services (e.g., EC2, VPC, S3, RDS, IAM, CloudWatch, EKS/ECS). Infrastructure Automation: Deep expertise in infrastructure-as-code principles using Terraform for provisioning and state management. Configuration Management: Expert-level knowledge and practical experience with configuration management tools such as Puppet and/or Ansible. CI/CD Pipeline: Strong experience setting up, maintaining, and enhancing Continuous Integration/Continuous Deployment pipelines using Jenkins. Scripting &amp; Programming: Proficiency in scripting languages, particularly Python and/or Shell scripting, for developing automation tools and performing system administration tasks. Linux Administration: Advanced knowledge of Linux operating systems, including performance tuning, troubleshooting, security, and networking fundamentals. Distributed Systems: Working knowledge and operational experience with distributed messaging queues, specifically Kafka. Nice to haves: Experience with containerization technologies like Docker and Kubernetes (EKS). Familiarity with logging and monitoring tools (e.g., Prometheus, Grafana, ELK stack). Knowledge of networking (TCP/IP, Load Balancing, DNS). Previous experience in a 24/7 high-availability production environment. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical Insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Site Reliability Engineer III

Costa Rica Company Overview At&nbsp;Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. Our Tech Stack: Linux Administration, Python, Docker, Kubernetes, MySQL, Kafka, ActiveMQ, Tomcat App &amp; Web, Oracle, Load Balancers, REDIS Cache, Debezium, AWS, WAF, LBs, Jenkins, GitOps, Terraform, Ansible, Puppet, Prometheus, Grafana, Open Telemetry &nbsp; This is a hybrid position, so you'll work both remotely and in the office. &nbsp; The Team &amp; Role Join Zuora’s high-impact Operations team and help power the backbone of our industry-leading SaaS platform. In this role, you’ll be at the center of maintaining and enhancing the reliability, scalability, and performance of Zuora’s core systems — ensuring our customers around the world enjoy a seamless experience every time. We’re looking for an engineer who thrives on solving complex operational challenges, loves building automation-first solutions, and is passionate about driving innovation through AI and modern infrastructure practices. Make a measurable impact: Your work directly affects system uptime, performance, and customer satisfaction across Zuora’s global platform. Build the future of operations: Shape how we leverage AI/ML for predictive monitoring, self-healing systems, and intelligent automation. Collaborate across disciplines: Partner with Product Engineering, Customer Support, Deal Desk, Global Services, and Sales to deliver a world-class, customer-centric operational model. Work with cutting-edge tech: From Kubernetes to Kafka, Terraform to OpenTelemetry — you’ll use (and improve) the tools that define modern cloud infrastructure. &nbsp; Our Tech Stack: Linux Administration, Python, Docker, Kubernetes, MySQL, Kafka, ActiveMQ, Tomcat App &amp; Web, Oracle, Load Balancers, REDIS Cache, Debezium, AWS, WAF, LBs, Jenkins, GitOps, Terraform, Ansible, Puppet, Prometheus, Grafana, Open Telemetry &nbsp; What you’ll do Design and implement intelligent automation for infrastructure lifecycle management — including self-healing, anomaly detection, and automated remediation using IaC and AI-driven tooling. Apply AI/ML techniques for predictive monitoring and proactive performance optimization to prevent outages before they happen. Lead complex incident response and root cause analysis (RCA) efforts, embedding automation and learning into postmortems. Identify and remove reliability bottlenecks using dynamic scaling, telemetry instrumentation, and automated tuning. Continuously enhance runbooks and playbooks by integrating machine learning insights and automating manual tasks. Stay on the cutting edge of AIOps, distributed systems, and cloud-native reliability practices — and bring those learnings to influence strategic engineering decisions. &nbsp; Your experience Strong hands-on experience in Linux Administration and Python Development. Experience working with Agentic AI or multi-agent frameworks to amplify operational capabilities. Deep expertise with Docker and Kubernetes, managing scalable, high-availability environments. Familiarity with Kafka, ActiveMQ, MySQL, Oracle, Redis, and modern caching/messaging systems. Understanding of AI/ML-based anomaly detection and predictive operations. Proven ability in incident management, RCA, and building systems that prevent recurrence. Experience designing and maintaining CI/CD pipelines, with strong observability and reliability focus. Proficiency with Prometheus, Grafana, and OpenTelemetry for real-time monitoring and anomaly detection. A continuous learning mindset and a passion for automation, innovation, and operational excellence. 1+ years of experience in a SaaS or cloud-native environment. &nbsp; Nice to have Experience with&nbsp;Jenkins, Terraform, and advanced infrastructure-as-code practices. Certifications: Red Hat Certified System Administrator (RHCSA) AWS / Azure / GCP Certifications Python Institute PCAP (Certified Associate in Python Programming) Docker Certified Associate (DCA) or Certified Kubernetes Administrator (CKA) SRE or advanced operations certifications #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break 6 months of fully paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com

Site Reliability Engineer II

Company Overview At Zuora, we do&nbsp;Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp;The Team &amp; Role The solution architect is a key member of the professional services team responsible for the &nbsp;design and architecture of Zuora solutions. The position requires strong consulting skills with&nbsp; the ability to effectively command a room. The solution architect plays a lead role during the &nbsp;implementation, identifying and documenting client business requirements, mapping and &nbsp;configuring the Zuora solution to meet the client’s requirements and providing guidance to the &nbsp;client to achieve a successful implementation. They must identify potential issues and risks &nbsp;early in an implementation to develop mitigation strategies and contingency plans. A solid &nbsp;candidate will have an innate ability to simplify complex technology concepts and to plan, &nbsp;prioritize and seamlessly integrate all moving parts to deploy successful solutions. This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. What you’ll do Solution design using the full Zuora product portfolio Design and validate that the proposed solution architecture supports the stated and implied business requirements Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices Articulate and present different point of views on various technologies Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users. Deliver Expert Services to the Zuora Partners Your experience Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology &nbsp;consulting or product company, delivering moderate to complex ERP, billing, &nbsp;revenue, procurement and/or CRM solutions. Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation Experience in data analysis, conversion and migration, interfaces and reports Experience with system design using configuration and/or customization, integration, testing and support Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover Experience in Waterfall and Agile methodologies Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to &nbsp;deliver exceptional customer results in a rapid paced implementation environment Experience with accounting and be able to converse effectively with Finance teams Experience managing tasks on multiple projects simultaneously &nbsp;#ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Solution Architect II

Sr Solution Architect

Company OverviewAt Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. The Team &amp; Role We are looking for a strategic, data-driven Marketing Operations leader who can accelerate our shift toward an AI-native marketing engine. This role sits at the intersection of marketing technology, analytics, and go-to-market scale, ensuring our systems, processes, and insights empower the full marketing organization. You will support our marketing automation ecosystem, lead operational excellence across marketing and funnel processes, and build a modern analytics foundation, including dashboards, attribution models, and BI infrastructure. This leader must be equally comfortable rolling up their sleeves technically and setting vision for how we evolve toward next-gen, AI-powered marketing. The ideal candidate has experience in B2B SaaS, strong marketing systems architecture skills, and the analytical capabilities to influence strategy through data. What you’ll do Marketing Operations Execution Manage the team who owns day-to-day operations across Marketo, Outreach, Demandbase/6sense. Build and maintain lifecycle processes including scoring, routing, segmentation, campaign architecture, and attribution setup. Ensure data accuracy and system hygiene. Architect lead lifecycle processes including scoring, routing, attribution, campaign/program setup, and funnel management. Partner with IT, RevOps, marketing and SDR leadership to ensure alignment and seamless go-to-market process execution Analytics &amp; Reporting Build dashboards and recurring reports for marketing programs, funnel performance, and pipeline contribution. Write SQL queries and partner with BI/data teams to support analytics needs. Provide actionable insights that improve campaign optimization and GTM planning. Partner with Data/BI teams to ensure proper data governance, modeling, and analytics infrastructure. Translate complex data into clear insights and recommendations for marketing leadership and cross-functional stakeholders. AI &amp; System Innovation Test, evaluate, and incorporate AI tools that improve automation, personalization, and operational efficiency Build scrappy prototypes and process improvements that push the org toward AI-native marketing. Evaluate and implement next-gen MarTech solutions that reduce manual work and improve targeting, orchestration, and personalization. Cross-Functional Alignment Collaborate with Sales Ops, SDRs, RevOps, and Marketing leaders to align on lead processes and GTM performance metrics. Build operational frameworks, documentation, and governance that ensure reliability and repeatability as we scale. Your Experience Background 7–12 years (Sr. Manager) in B2B SaaS Marketing Operations or Revenue Operations. Experience managing complex MarTech stacks and integrating new technologies. Strong technical depth: lead routing, scoring, automation, reporting, attribution, funnel management. Comfortable with SQL and partnering with data/BI engineering teams. Has worked in organizations shifting toward advanced automation or AI-driven GTM motions. Traits Systematic and analytical thinker. Thrives in fast-paced environments. Communicates complexity simply and persuasively. Strong leadership presence, even without a large team. Forward-looking; enjoys building what doesn’t exist yet. Highly collaborative and cross-functional. Career Ambitions Wants to build or modernize a marketing ops function. Sees AI as a strategic differentiator. Aims to scale from tactical execution to strategic leadership. #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break 6 months of fully paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) &nbsp; Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. &nbsp;Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.comThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$155,800&mdash;$233,700 USD

Senior Manager, Marketing Operations & Analytics

Manager, Customer Solution Engineering (Northern Europe)&nbsp; Location: London Office ( Hybrid - 3 days per week office attendance)&nbsp; About Zuora At Zuora, we’re building what we call Modern Business. As the world moves toward subscription and usage-based models, we help organisations create recurring customer relationships that drive sustainable growth — for their businesses, their customers and the planet. Our platform powers some of the world’s most innovative companies across software, media, telecom, IoT and beyond, enabling them to monetise new business models, deepen customer relationships and deliver exceptional digital experiences. This role sits at the intersection of sales strategy, technical leadership, and strategic customer engagement, acting as the technical counterpart to Regional Sales leader while building a world-class Customer Solution Engineering team. You will partner closely across our GTM, Product &amp; Technology, and other organizations to drive new ACV and Net Dollar Retention from the customer base and new prospects.&nbsp; &nbsp; What You’ll Do &amp; Achieve Sales Partnership Partner directly with a Regional Sales Lead of Sales, and act as their technical counterpart&nbsp; Lead the team through execution of sales campaigns for strategic and enterprise-level customers; comfortable leading by example and getting hands-on in deals Guide teams to articulate business and technical value across quote-to-cash, billing, and revenue use cases Develop and implement innovative value-selling approaches adapted to Zuora’s growing customer base Strategic Customer Engagement&nbsp; Build trust-based relationships at the executive level with customers, engaging as a technical thought partner Support development and management of a pipeline of strategic customer engagement opportunities, including customer workshops and QBRs, aligning on target selection, supporting execution &amp; ongoing, outcome-based follow-through Retention Drive disciplined execution across renewals and long-term customer success initiatives; including ownership for renewal forecast accuracy Lead and grow a high-performing Customer Solution Engineering team Hire, lead, coach, and motivate a high-performing Customer Solution Engineering team Build a strong consultative selling and technical advisory culture rooted in expertise across quote-to-cash, subscription billing, revenue recognition, and enterprise architecture Provide ongoing feedback, coaching, and enablement around discovery, demos, value selling, and technical execution in the field to drive career development&nbsp; Cross functional collaboration&nbsp; Work cross-functionally with Sales, Global Services, Product &amp; Technology, &amp; Customer Support to drive sustainable growth and long-term customer partnerships Your Experience - Skills &amp; Background Proven experience managing a large, diversified customer portfolio Compelling leader who can effectively develop trust to supportively coach and drive team motivation Strong track record partnering with senior sales leadership and influencing outcomes at the executive level Background in technical sales, sales engineering, customer engineering, or enterprise SaaS environments Solid understanding of SaaS software and recurring revenue business models Experience in billing, revenue recognition and the order to cash (OTC) space &nbsp; Life at Zuora (#ZEOLife) As a ZEO, you’re empowered to take ownership, think differently and make a measurable impact. We’re building an inclusive, high-performance culture where people can grow, learn and do the best work of their careers. We support our people with: Competitive compensation and performance-based incentives Comprehensive health and wellbeing benefits Generous, flexible time off plus company-wide year-end break &nbsp;Fully paid parental leave Learning &amp; development stipend Volunteering opportunities and charitable donation matching Mental wellbeing resources and support (Benefits may vary by country and will be discussed during the interview process.) Flexible Working, Done Thoughtfully Zuora teams are empowered to design ways of working that balance flexibility with collaboration. For this role, you’ll combine remote work with regular in-office collaboration in London at least 3 times per week helping you build strong relationships and maximise impact. Our Commitment to Inclusion At Zuora, everyone belongs. Different perspectives, experiences and backgrounds make us stronger. We’re proud to be an equal opportunity employer and encourage applications from all communities. If you need adjustments or support during the application or interview process, we’re here to help. &nbsp;

Manager, Customer Solution Engineering

Company Overview At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. The Team &amp; Role Zuora University (ZU) is a fast-paced, collaborative team responsible for building and delivering world-class training experiences for customers, partners, and internal ZEOs. We value clarity, ownership, communication excellence, and seamless execution. As an Admin and Communication Specialist (P2), you will play a key role in supporting the operational backbone of Zuora University. This role blends communication, coordination, data management, and administrative execution. You will craft high-quality communication materials, streamline processes, coordinate with multiple internal teams, manage training operations, and support access provisioning activities. This role is ideal for someone with strong written English skills, a proactive mindset, and the ability to manage multiple tasks with precision and professionalism. What you’ll do Develop and edit communications materials; email templates,&nbsp; linkedin posts, internal communication about Zuora University Following up on progress &amp; communication and drive marketing and promotional campaigns Respond to email communication, resolve few queries provide solutions and have followups if required Work on data collection, Table creation, pivot tables, vlookups&nbsp; and report queries, provide data-driven insights and perform reporting requests Take care of some course / event publishing, provision &amp; deprovisioning access&nbsp; Create internal communication / documentation about ZU team’s operation and processes Work with other departments as marketing, customer communications to get information about Zuora University to customers / partners Training coordination Your experience 2-3 years relevant experience Experience with Learning Management Systems (LMS) or Content Management Systems (CMS) for content publishing, managing course enrollments, and tracking data Strong command of English with excellent verbal and written communication skills Excellent organizational skills and attention to detail Confident using AI tools to perfect content, different ways of prompting to get the best result from AI tools Experience with posting / blogging on LinkedIn&nbsp; Proficiency with Microsoft Excel or Google Sheets (pivot tables, VLOOKUPs, filtering, etc.). Experience with tools used for user data tracking and reporting, such as SFDC / PowerBI is a plus #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break 6 months of fully paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community.Location: Chennai, India Work mode: Hybrid, with 2-3 days in office Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com

Operations Analyst - Communications & Admin

Company OverviewAt Zuora, we do&nbsp;Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.The Team &amp; RoleWe are seeking a skilled and customer focused IT support specialist to join our team in Chennai. The ideal candidate will provide exceptional technical support to all users located in country. This role requires a combination of technical expertise, strong communication skills and a proactive approach to problem-solving. We are continually driving the implementation of new technologies to bring our work environment to the future which requires a team ready to take on new challenges. Be a part of a growing company poised for growth and an energetic engaging team! &nbsp; Our Tech Stack:&nbsp;MacBooks, Windows laptops, Zoom/Neat technology, Google Workspace, Slack and a variety of applications running on our employee’s clients.What you’ll do &nbsp; &nbsp; &nbsp;Duties in this role include: &nbsp; Service Desk Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issue Research technical solutions in department specific applications Diagnose, troubleshoot and resolve laptop, account and mobile issues Follow up with end users, provide feedback, and see problems through to resolution Support multiple locations and must be versed in providing remote support Adhere to service level agreements and targets Document procedures and develop end user instructions Site Support Provide in-office and walk-up help desk support for local staff Comfortable with supporting Zoom rooms and equipment Support 3rd party site technicians as needed (telcos, workstation techs, other technical dispatches, etc.) Manage on-premise hardware inventories Provision, recover and redeploy laptops and peripherals Provide back-up support for Service Desk as required. On/Off-Boarding Process new hire requests, image and deploy laptops to new hires Perform New Hire Orientations Process off-boarding requests, asset and license recovery, and machine reimaging Account Administration Seek and document approvals and create user accounts as requested for both new hires and ad-hoc requests Terminate access as require for both scheduled and unscheduled termination as well as ad-hoc non-termination based account reductions and eliminations Participate in and support audit activities, including but not limited to SOX and internal and external audits Hardware Support Install, configure, repair and maintain computers, desktop operating systems, software, and peripherals Troubleshoot network and remote access connectivity issues Knowledge of iPads, iPhones, AndroidProductivity and Application Support G-Suite (Docs, Sheets, Slides, Mail, Calendar) Microsoft Office Suite (Word, Excel, Power Point, Outlook) Other workstation and cloud applicationsCollaboration Tools and Conference Rooms Slack, Zoom, G-Suite Audio Video and collaboration hardware (cameras, screens, microphones) Conference Room schedulers Asset Management Keep up-to-date records on all IT related hardware and maintain the inventory database and related recordsEnsure software license compliance Project &amp; New Technology Support Assist with documentation for Support Team members and IT customers Provide elevated post-launch support Your experience 3-5 years of hands on IT Helpdesk &amp; Desktop Support experience required Ability to support Executives and their Executive Admins Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user community Excellent customer service skills High energy and ability to work independently in a very fast growth environment Experience supporting a large heterogeneous SaaS environments including Okta, G-Suite, Workday, Salesforce, JAMF, Concur, etc Extensive knowledge and hands-on experience with Mac and Windows systems, as well ask desktop/laptop and mobile device management solutions Ability to effectively and efficiently troubleshoot hardware and software issues Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN) Ability to communicate effectively, verbally and in writing with all levels of an organization Self-sufficient, self-managed, self-motivated, must be effective working independently, but also as a member of a team Flexibility in work hours may be required to work in shifts. Must be able work in a Zuora office as required Must have good people skills, working directly with end users in person, via chat and remotely Possible participation in a rotation to provide after-hours, weekend, or holiday on-call coverage Shift: Role is on Rotational Shift&nbsp; #ZEOLife at ZuoraAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.Location &amp; Work ArrangementsOrganizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

IT Support Specialist

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; THE LEGAL TEAM&nbsp; Zuora Legal is a high-performing, business-oriented team of thoughtful, empathetic attorneys and legal professionals. We focus on what matters most, apply sound judgment to complex issues, simplify wherever possible, and operate as trusted partners to the business. We value collaboration, continuous improvement, and&nbsp; practical solutions that enable growth while managing risk.&nbsp; &nbsp; THE ROLE&nbsp; The Senior Counsel, Commercial role provides strategic, business-focused legal leadership in close partnership with Zuora’s Go-To-Market organization to enable revenue growth at scale.&nbsp; Reporting to the Deputy General Counsel, Commercial, Corporate &amp; M&amp;A, this role is responsible for providing sophisticated commercial transaction support, shaping and scaling Zuora’s commercial contracting practices, and helping modernize how Legal supports the business — including through&nbsp; process design, automation, and AI-enabled solutions. As part of a nimble, high-impact Legal team, this role also offers meaningful opportunities to contribute beyond core commercial work. Depending on business needs and individual interest, the&nbsp; Senior Counsel may support strategic partnerships, corporate initiatives, and M&amp;A-related matters, gaining exposure across a broad range of legal disciplines while maintaining a strong commercial foundation. This role will work closely with Sales, Deal Desk, Product, Security, Privacy, Legal Operations, and other Legal colleagues, and will play a key role in advancing Legal as a proactive, data-informed, and technology-enabled function.&nbsp; In the U.S., this role may be fully remote (with periodic travel for in-person collaboration, quarter close, and Legal team offsites) or based in the Bay Area (hybrid).&nbsp; &nbsp; KEY RESPONSIBILITIES Commercial &amp; Go-To-Market Partnership&nbsp; ○ Serve as a trusted legal advisor to Sales and GTM leadership, providing clear, practical, and business-oriented guidance on complex commercial transactions, often with&nbsp; Fortune 1000 and other sophisticated global customers.&nbsp; ○ Lead and negotiate sophisticated SaaS, enterprise, and strategic commercial agreements, balancing risk management with revenue objectives.&nbsp; ○ Develop a deep understanding of Zuora’s products, roadmap, pricing models, and go to-market strategy to deliver context-aware legal advice.&nbsp; ○ Design and deliver practical training and guidance for Sales, Deal Desk, and other GTM stakeholders to improve contract fluency and deal velocity.&nbsp; &nbsp; Scaling the Commercial Legal Practice&nbsp; ○ Design, build, and continuously improve commercial contracting frameworks, playbooks, templates, fallback positions, and internal guidance to support efficient deal execution.&nbsp; ○ Identify opportunities to standardize, simplify, and operationalize recurring commercial workflows.&nbsp; ○ Partner with Legal Operations to implement process improvements, automation, and data-driven insights across the commercial lifecycle.&nbsp; &nbsp; AI-Enabled Legal Innovation&nbsp; ○ Actively contribute to the development and adoption of AI-enabled legal solutions, including contract review, knowledge management, and workflow optimization. ○ Pilot and scale AI-enabled tools for contract review, clause extraction, playbook application, and knowledge management, working closely with Legal colleagues and IT. ○ Help define best practices for responsible, secure, and effective use of AI within the Legal function.○ Collaborate cross-functionally to anticipate and proactively address AI impacts related to our products, contracting, privacy, and regulatory compliance.&nbsp; &nbsp; Cross-Functional &amp; Legal Collaboration&nbsp; ○ Work closely with Privacy, Security, IP, Product Legal, and Corporate Legal colleagues to ensure aligned and consistent legal risk positions across the company.○ Support strategic initiatives beyond core commercial transactions, which may include partnerships, corporate projects, and M&amp;A-related diligence and integration work.○ Partner with senior Legal leadership on complex, cross-functional matters that require sound judgment, creativity, and an enterprise-wide perspective.○ Support select vendor and procurement-related agreements in partnership with Procurement, IT, and Legal Operations, applying a pragmatic, risk-based approach consistent with Zuora’s commercial standards.○ Contribute to mentoring, knowledge-sharing, and a strong culture of collaboration within the Legal team.&nbsp; &nbsp; COMPETENCIES/PERSONAL TRAITS&nbsp; Demonstrates impeccable ethics, sound judgment, and a strong sense of ownership. Commercially minded attorney who understands how deals get done and how to move them forward responsibly.&nbsp; Comfortable navigating data protection, cybersecurity, revenue recognition, and other common SaaS issues in commercial contracts, with the ability to explain trade-offs clearly to business&nbsp; stakeholders.&nbsp; Executive-level communicator — clear, concise, and confident with business stakeholders at all&nbsp; levels.&nbsp; Influences through credibility, empathy, and problem-solving rather than hierarchy. Builder mentality: enjoys creating structure, tools, and scalable solutions, not just executing transactions.&nbsp; Highly collaborative and inclusive, with the ability to work effectively across geographies, cultures, and functions.&nbsp; Comfortable operating in ambiguity; agile, pragmatic, and solutions-oriented.&nbsp; Process- and systems-oriented, with a strong interest in legal operations, automation, and AI. Organized, resilient, and able to prioritize competing demands in a fast-paced, matrixed environment.&nbsp; &nbsp; EDUCATION / EXPERIENCE&nbsp; J.D. (or equivalent) from an accredited law school; active license to practice law in at least one U.S. jurisdiction.&nbsp; 5-10 years of relevant in-house legal experience, with significant focus on commercial/SaaS transactions. Deep experience negotiating outbound enterprise SaaS agreements, including MSAs, order forms, SOWs, DPAs, and security addenda.&nbsp; Demonstrated success partnering closely with Sales and GTM teams on complex commercial negotiations.&nbsp; Experience building or scaling commercial legal processes, templates, or playbooks is highly valued. Familiarity with legal tech, contract automation, or AI-enabled legal tools is a meaningful plus.&nbsp; Working knowledge of key data protection and cybersecurity frameworks relevant to enterprise SaaS (e.g., GDPR, CCPA/CPRA, SOC 2, ISO 27001, PCI DSS) and how they show up in customer contracts a plus. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$197,200&mdash;$271,150 USD

Sr Counsel, Commercial

Company Overview At&nbsp;Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. The Team &amp; Role Zuora is looking for a&nbsp;Senior Campaign Manager to lead high-impact, digital-first marketing campaigns focused on finance decision-makers, including CFOs, CAOs, Controllers, FP&amp;A, and Finance Systems leaders. You’ll own thematic, segment-driven campaigns that translate Zuora’s point of view on monetization, AI, and finance transformation into scalable programs that drive engagement, pipeline, and revenue. You’ll sit at the intersection of AI-powered marketing, digital execution, and revenue alignment, partnering closely with Product Marketing, Sales, RevOps, field marketing, digital marketing and Web to turn strategy into measurable business outcomes. What you’ll do Campaign Strategy &amp; Ownership Own the full lifecycle of finance-focused campaigns from strategic concept through execution, optimization, and revenue impact Translate product narratives, market insight, and performance signals into differentiated campaign strategies across paid and organic channels Build campaign programs aligned to growth motions, sales priorities, and business outcomes Design campaigns that scale efficiently while enabling precision activation for priority segments and accounts Finance Audience Focus Partner with Product Marketing and Content to shape finance-led narratives including monetization, usage pricing, order-to-cash, and AI in finance Activate messaging in ways that resonate with senior finance leaders and complex buying committees Ensure campaign execution reflects executive priorities and business outcomes, not feature-level positioning AI-Driven &amp; Digital Execution Leverage AI to accelerate campaign planning, content adaptation, personalization, and optimization Orchestrate digital execution across paid media, LinkedIn, email, lifecycle, web, and retargeting channels Test, operationalize, and scale AI-enabled approaches that improve relevance, speed, and performance define success metrics tied to engagement, pipeline contribution, and revenue influence Cross-Functional Collaboration Partner with Sales and Growth to align campaigns with targeting, priority accounts, and sales motions to drive pipeline in key accounts Work closely with Web, Content, Product Marketing, and Lifecycle teams to deliver cohesive campaign experiences Communicate clearly with stakeholders on campaign strategy, execution status, performance, and insights Measurement &amp; Optimization Define success metrics tied to engagement, pipeline contribution, and revenue influence Partner with RevOps and Analytics to ensure strong attribution and reporting integrity Distill large data sets into clear insights, decisions, and optimization actions Iterate quickly based on performance signal to continuously improve future programs/activations &nbsp; Your experience 5+ years of B2B marketing experience with clear ownership of campaign strategy and execution Proven success running digital-first campaigns in a SaaS, fintech, or enterprise software environment Experience supporting longer sales cycles and multi-stakeholder buying groups Finance Audience Fluency Experience marketing to finance personas (CFO, FP&amp;A, Controller, Finance Systems, RevOps) Ability to simplify complex finance or technical topics into compelling campaign stories Comfort operating at an executive-message level AI, Data &amp; Digital Strength Highly AI-savvy with hands-on experience using AI for marketing execution and optimization Strong digital marketing foundation (paid media, LinkedIn, marketing automation, web) Data-driven mindset with the ability to connect activity to business outcomes Ways of Working Strong sense of ownership and accountability Clear, confident communicator who works well cross-functionally Comfortable operating in fast-paced, evolving environments Experience with finance transformation topics (monetization, revenue recognition, billing, usage-based pricing) Familiarity with modern martech stacks and intent data platforms Experience supporting global or multi-region campaigns &nbsp; #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break 6 months of fully paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.comThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$128,800&mdash;$193,200 USD

Senior Campaign Manager

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Payments is a major area of ongoing investment at Zuora, with increasing impact on customer retention, expansion, and new revenue opportunities. As Senior Manager, Software Engineering for Payments, you will lead multiple engineering teams responsible for building and scaling highly reliable, low-latency, enterprise-grade payment systems that support Zuora’s global customer base.This role sits at the intersection of business growth and technical innovation. Your work will directly enable revenue expansion by improving payment coverage, reliability, and customer cash flow outcomes, while also driving the adoption of modern technologies, including AI, to increase engineering efficiency and product innovation. &nbsp; This is a location specific position that requires you to come into the office regularly to be most effective. &nbsp; Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS &nbsp; What you’ll do Lead and scale multiple Scrum teams to deliver high-quality, production-ready payment software on a predictable cadence. Drive the design and delivery of highly concurrent, low-latency, and resilient payment systems with strict SLA requirements. Provide technical and architectural leadership, challenging designs and promoting best engineering practices. Build, coach, and retain high-performing engineering teams while fostering a culture of ownership, learning, and innovation. You will deepen your expertise in large-scale payment systems, enterprise financial workflows, and global compliance requirements. You will also lead and learn from hands-on adoption of AI technologies to drive innovation in both product capabilities and engineering execution. Your experience 12+ years of software engineering experience with 4+ years leading multiple teams or managers. Strong background in building distributed, highly reliable systems, preferably in payments or financial domains. Proven ability to combine hands-on technical depth with people leadership and business impact. Experience driving quality, scalability, and operational excellence. Familiarity with AI/ML concepts and applying AI to real-world engineering or product problems. Nice to haves Experience with global payment gateways or financial platforms. Experience leading AI-driven productivity or platform initiatives. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Sr Manager, Software Engineering

Team &amp; Role Zuora University (ZU) is a highly collaborative, fast-moving team responsible for creating product training for customers, partners, and internal ZEOs. We value ownership, continuous learning, open feedback, and delivering high-quality content at speed. As a P2 Instructional Designer, you will support the development of digital learning content, work closely with senior IDs and subject matter experts, and contribute to building engaging, accurate, and learner-friendly product training. This is an excellent opportunity for someone early in their instructional design career who is eager to learn, contribute, and grow into more independent ownership. What You’ll Do&nbsp; As a P2 Instructional Designer, you will: Partner with subject matter experts to gather course content, confirm content accuracy and test courses created. Design, develop, and deliver high-quality, engaging, interactive, innovative, technically accurate&nbsp; training. Create assessments to check comprehension. Ownership for courses created, update course content to reflect product releases or based on learner feedback. Stay up to date with the product features, add-ons, and new releases. Deliver instructor-led training on respective product lines in different time zones.&nbsp; Support product updates by revising existing courses and ensuring alignment with new features and releases. Use AI tools, storyboarding templates, and authoring tools (Articulate Rise/Storyline, Captivate, Camtasia) to create and refine content. Required 2-3 years of experience in instructional design, content development, or related fields. Understanding of instructional design fundamentals (learning objectives, structure, assessments, engagement strategies). Hands-on experience with at least one eLearning authoring tool (Articulate Rise/Storyline preferred). Strong written communication skills with the ability to simplify technical concepts. Ability to follow structured processes, meet deadlines, and manage multiple small tasks effectively. Attention to detail and willingness to learn and grow in a fast-paced environment.

Instructional Designer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.&nbsp;&nbsp; Our growth story is only just beginning​ and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented Enterprise Account Sales with an entrepreneurial spirit to help us take on this huge market opportunity.&nbsp; As a Customer Account Executive you’ll focus on targeted $25M – $500M+ accounts across the North America region, enabling some of the most successful software, hardware, media, telecom and IoT companies to sustain rapid growth and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation, expanding Zuora’s footprint and value. You will be the CEO aka “ZEO” of your franchise and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.&nbsp;&nbsp; What you’ll do Complete Zuora’s in depth onboarding and sales training to b​ecome an expert in Zuora’s messaging, products and services and unique sales approach. Develop your own account, territory, and opportunity plans to manage ​the complete sales cycles to drive maximum value and adoption of Zuora’s complete product portfolio.&nbsp; Identify and secure expansion / cross-sell opportunities within your assigned book of business&nbsp; E​xceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business&nbsp; Meet &amp; E​xceed Annual renewal targets Lead/leverage an account team of Solution Engineers, Business Development Representatives, Revenue Advisors, Marketing, Product, and Customer Success Architects to develop and manage sales pipeline and enhance customer relationships and value realized.&nbsp; Accurately forecast profitable and predictable territory performance through adherence of our sales process&nbsp; Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues&nbsp; Ability to travel when required Your Experience 3+ years of solution sales experience managing SaaS sales and renewal cycles with demonstrated ownership of territory and account management Proven track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives&nbsp; Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results&nbsp; Ability to develop account plans to go wider and sell into additional LOBs / units within customer hierarchy Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems&nbsp; Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills&nbsp; Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment&nbsp; Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus Bachelor’s degree (sales training methodologies is a plus) &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you'll need to be based in the Bay Area with the expectation of three days per week from our Redwood City HQ. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$75,000&mdash;$150,000 USD

Customer Account Executive

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role You will be part of a growing HR team based in India, supporting Zuora’s India site and playing a key role in shaping the employee experience locally while partnering closely with global HR teams. Our team sits at the heart of the employee journey, ensuring that people processes are seamless, responsive, and delivered with care. This is an exciting time to join Zuora. As the organization continues to grow and evolve, employee experience and the ability to build high-performing teams are critical to our success. This role directly contributes to that mission by ensuring HR operations run smoothly, service levels are consistently met, and employees feel supported throughout their lifecycle at Zuora. As an HR Analyst, you will work across teams, cultures, and functions, gaining exposure to a wide range of HR operations and shared services work. You will have opportunities to take ownership of processes, contribute to new initiatives, and help improve how we deliver HR services at scale. The role also offers the chance to work with modern HR tools and explore the use of automation and AI to simplify processes and improve efficiency. If you are someone who enjoys problem-solving, improving ways of working, and making a real impact on employee experience, this role offers meaningful learning, growth, and visibility within a global SaaS organization. This is a hybrid position, so you will work both remotely and in the office. What you’ll do In this role, you will contribute to the following initiatives, among others: Enable Scalable HR Operations &amp; Shared Services Deliver a consistent, accurate, and employee-centric HR operations experience across onboarding, employee lifecycle changes, and offboarding, supporting Zuora’s growth in India and globally. Become a trusted shared services partner for employees and managers by resolving HR operational queries within defined SLAs and continuously improving service quality. Ensure high data integrity and compliance by maintaining complete, accurate, and audit-ready employee records in the HRIS. Ensure Payroll Accuracy, Compliance &amp; Audit Readiness Enable timely, error-free payroll outcomes by partnering with payroll teams and vendors to validate inputs such as attendance, leave, variable pay, and employee changes. Safeguard Zuora’s compliance posture by ensuring adherence to Indian labor laws and statutory requirements (PF, ESIC, PT, LWF, gratuity, etc.) across the employee lifecycle. Strengthen operational governance by managing HR vendors against SLAs and supporting internal and external audits with reliable documentation and data. Deliver Seamless Employee Lifecycle Experiences Create a frictionless pre-onboarding and onboarding experience by owning documentation, background verification initiation, system access coordination, and new-hire readiness. Partner cross-functionally with IT, Payroll, and Workplace teams to ensure Day 1 success for every new hire. Ensure smooth, compliant, and timely offboarding outcomes, including full &amp; final settlements, exit documentation, system deactivation, and statutory checks. Support compliant and well-governed contractor management, aligned with company policies and local regulations. Drive HRIS Excellence &amp; Data-Driven Insights Own day-to-day HRIS operations to ensure accurate workflows, clean data, and reliable reporting that leaders can trust. Partner with HRIS and payroll vendors to resolve system issues, improve workflows, and enhance automation. Enable data-driven decision-making by delivering monthly dashboards and insights on hiring, attrition, and people metrics. Establish and evolve clear HR operations processes and protocols, collaborating closely with HR, Finance, and IT stakeholders. Enhance Employee Experience &amp; Engagement Contribute to a positive and responsive employee experience by providing timely, accurate guidance on policies, benefits, leave, and HR processes. Support employee engagement initiatives, surveys, HR programs, and internal communications that strengthen Zuora’s culture. Collaborate closely with HRBPs and global HR teams to ensure seamless, consistent process delivery across regions. Lead Continuous Improvement &amp; Operational Maturity Identify and lead process improvement initiatives that streamline HR operations, reduce manual effort, and improve turnaround times. Build and maintain HR dashboards, MIS reports, and compliance trackers to improve visibility and accountability. Own query management through the ZOE ticketing system, ensuring effective resolution, escalation, and follow-through. Strengthen operational knowledge by documenting FAQs and standard resolutions, contributing to a scalable shared services model. Support cross-functional and strategic HR projects as Zuora continues to evolve. Build Future-Ready HR Operations Drive progress toward end-to-end onboarding optimization, automation, and digital HR processes. Identify gaps and recommend improvements that increase operational efficiency and scalability. Explore and contribute to AI-enabled process optimization opportunities within HR Operations. Support the creation of a globally centralized and standardized People Operations and HR technology framework. Your experience Demonstrated experience managing core HR operations, including onboarding, offboarding, and HRIS data management Good understanding of payroll operations and statutory compliance frameworks Strong attention to detail with a process-oriented mindset in a fast-paced environment, preferably within a global Tech, SaaS, or GCC organization Nice to have Strong coordination and stakeholder management skills. High level of confidentiality and integrity. Ability to manage multiple priorities in a fast-paced environment #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and companywide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

HR Analyst III

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; The Team &amp; Role We are looking for a Product Manager-Payments to lead our efforts in expanding and optimizing our global payments ecosystem. In this role, you will have the unique opportunity to own the roadmap for global acceptance and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world. You will work at the intersection of product, engineering, and partnerships, driving the strategy for our integrations with payment processors and acquirers. If you are passionate about the payments domain and eager to build scalable solutions that power the Subscription Economy, this is the perfect time to join our team. &nbsp; This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. &nbsp; Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; &nbsp; What you’ll do Own the Global Payments coverage Roadmap: Define, own, and execute the product roadmap for global acceptance and payment coverage, ensuring comprehensive support for all payment processors integrated with Zuora. Drive Processor Integrations: Lead the end-to-end lifecycle of integrations with payment processors and acquirers, from technical scoping and design to launch and maintenance. Optimize Payment Performance: Analyze payment success rates and processing data to identify opportunities for improving authorization rates and reducing transaction failures across different regions. Collaborate Cross-Functionally: Work closely with engineering, design, and partner management teams to deliver robust payment solutions that meet the complex needs of our global enterprise customers. Serve as the Domain Expert: Act as the internal subject matter expert on payment gateways, acquirers, and alternative payment methods, providing guidance to internal teams and customers on best practices for payment acceptance. Focal point for customer and partner communications: Work closely with the customers and the payment partners to be the face for communication during the US timezone and working with the engineering team and other stakeholders in Beijing and India. Your experience Payments Domain Expertise: Proven experience in the payments industry, with a deep understanding of the payments ecosystem, including gateways, processors, acquirers, and schemes. Integration Management: Demonstrated success in managing complex integrations with payment processors and acquirers, with the ability to understand technical API specifications and integration workflows. Product Management: Strong background in product management, with a track record of owning a product roadmap and delivering features that drive business impact. Technical Aptitude: Ability to understand the technical nuances of payment integrations and effectively communicate requirements to engineering teams. Global Mindset: Experience building products for a global market, understanding the specific payment preferences and regulatory requirements of different regions. Nice to Have Experience working with recurring billing or subscription management platforms. Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS. Technical background or previous experience as a solution architect or engineer in the payments space. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$155,700&mdash;$155,700 USD

Product Manager, Payments

Zuora, Inc. seeks Content Architect (Product and Developer Documentation) to: &nbsp; Establish and enforce content governance policies, ensuring consistency, efficiency, and high editorial standards across all documentation. Design, structure, and optimize large-scale documentation sets to improve readability, discoverability, and reuse. Define and implement content models to standardize documentation structure, metadata, and relationships between content components. Author and maintain developer-focused documentation, including OpenAPI specifications, CLI guides, and SDK documentation. &nbsp; Position requires Bachelor’s degree in Computer Science, Computer or Electronic Engineering, or Information Systems or related field followed by 5 years of post-bachelor’s experience as a Developer, Technical Writer or in a related position.&nbsp; &nbsp; Position requires 2 years of experience with API documentation (OpenAI specifications) and 5 years of experience with each of the following: Technical writing for SAAS software products. Coding using Python, Javascript and Node. Scripting with XML, HTML, and CSS. Source version control using GitHub, GitLab, or BitBucket. Developing, testing, and applying APIs. Configuring and using billing, accounting, and payment SAAS systems. Structured DITA using Oxygen XML, Adobe Framemaker, MadCap Flare, or Heretto. &nbsp; Job Location: Redwood City, CA&nbsp; &nbsp;Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1093 in the subject line.&nbsp; &nbsp; &nbsp; #LI-DNIThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$174,637&mdash;$233,700 USD

Content Architect (Product and Developer Documentation)

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s Cloud Engineering organization owns the reliability, scalability, and operational excellence of our global, customer-facing SaaS platforms. Operating across the US, India, Beijing, Costa Rica, and remote locations, we follow a follow-the-sun model to deliver 24x7x365 reliability for mission-critical systems. The team partners closely with Engineering, Security, Customer Support, Global Services, and Product to ensure customer trust, platform resilience, and operational efficiency. We are seeking a Senior Site Reliability Engineer to play a technical leadership role in advancing Zuora’s reliability strategy with a strong focus on AI-driven automation and intelligent operations. This role goes beyond execution and requires ownership of complex systems, definition of new approaches, and influence across teams. The ideal candidate brings deep SRE expertise combined with an AI-centric mindset to design, build, and operationalize intelligent automation at scale. Our Tech Stack: AWS, Microservices, Kafka, Kubernetes, Terraform, Jenkins, Puppet, Python, Linux AI &amp; Automation Focus: AI-assisted operations, intelligent alerting, auto-remediation, predictive reliability, workflow automation &nbsp; What you’ll do &nbsp; Reliability Architecture &amp; Platform Strategy: Own and evolve the reliability architecture of large-scale, distributed SaaS systems by defining SLOs, SLIs, error budgets, and resilience patterns aligned with business objectives. Drive system-level improvements across services and regions, proactively identifying architectural risks, capacity constraints, and failure modes, while influencing platform and application design to improve long-term reliability and operability. AI-Driven Automation &amp; Intelligent Operations: Design, build, and operationalize AI-powered automation to reduce operational toil and improve system stability. Apply AI and machine learning techniques to incident detection, anomaly identification, root cause analysis, auto-remediation, and capacity forecasting, enabling proactive and predictive reliability management at scale. Advanced Cloud &amp; Infrastructure Engineering: Lead the design and operation of complex AWS-based infrastructure and Kubernetes platforms, optimizing for availability, security, and cost efficiency. Define advanced Infrastructure-as-Code patterns using Terraform and configuration management tools to support scalable, repeatable, and policy-driven environments across multiple stages and regions. Incident Leadership &amp; Operational Excellence: Act as a technical leader during high-severity production incidents, driving structured response, decision-making, and recovery. Establish intelligent incident response mechanisms using automation, AI-assisted diagnostics, and enriched runbooks, while leading deep post-incident analysis focused on systemic improvements rather than short-term fixes. Technical Leadership &amp; Cross-Functional Influence: Influence reliability outcomes beyond the SRE team by partnering closely with Engineering, Product, and Security stakeholders. Provide technical mentorship to senior and mid-level engineers, guide adoption of best practices, and contribute to the development of new reliability standards, tooling strategies, and operational policies across the organization. Your experience Required Qualifications 8+ years of hands-on experience in Site Reliability Engineering, DevOps, or large-scale production operations. Advanced expertise in AWS, including architecture design across services such as EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch. Deep experience with Infrastructure-as-Code using Terraform, including complex modules, state management, and governance. Strong programming and automation skills using Python and Shell; experience building production-grade automation systems. Expert-level Linux systems knowledge, including performance tuning, security hardening, and deep troubleshooting. Proven experience operating distributed systems and data streaming platforms such as Kafka in high-throughput environments. Demonstrated ability to work independently on complex, ambiguous problems with broad organizational impact. Proven technical leadership experience driving large, cross-team reliability or infrastructure initiatives, including setting technical direction, influencing design decisions, and mentoring engineers to deliver measurable outcomes at scale. AI &amp; Automation Expertise Practical experience designing or implementing AI/ML-driven automation in operations, reliability, or platform engineering. Experience integrating AI capabilities into monitoring, alerting, incident response, or workflow automation systems. Strong understanding of how AI can be safely and effectively applied in production environments. Nice to haves: Experience with advanced observability platforms (Prometheus, Grafana, ELK, or similar) enhanced with AI-driven insights. Familiarity with predictive analytics, anomaly detection, or AIOps platforms. Experience influencing architectural decisions at a platform or product level. Prior experience operating in a 24/7, global, high-availability SaaS environment. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical Insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Senior Site Reliability Engineer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Join our collaborative team of Customer Experience Business Systems Analysts, where passion for optimizing customer interactions and leveraging SaaS solutions drives our success. We're a dynamic group dedicated to pushing the boundaries of innovation in the SaaS industry. Opportunity and Mission: As a Techno-Functional Business Systems Analyst, you will play a crucial role in shaping our post-sales processes. Contribute directly to company objectives by optimizing these processes and enhancing user experiences. Why Come Here? Join us at the forefront of revolutionizing customer experience. Make an immediate impact and be part of a company committed to continuous innovation. Contribution to Company Objectives: Your work will streamline post-sales processes, enhance user experiences, and leverage Salesforce and Professional Services Automation (PSA) to drive efficiency and customer satisfaction. This aligns directly with our strategic goals of delivering exceptional professional services. Exciting and Challenging Work: Dive into projects that stretch your analytical and problem-solving skills, from optimizing workflows to integrating new technologies. Engage in challenging tasks that keep you motivated and constantly learning. Learning and Growth Opportunities: This role is a launchpad for continuous learning and growth. Expand your expertise in business analysis, Salesforce, Certinia/FinancialForce, and Professional Services Automation (PSA) with opportunities for career progression and professional development. Tools and Technologies: Work with state-of-the-art tools and technologies, including Salesforce, Certinia/FinancialForce, and other PSA solutions. Our commitment to staying at the forefront of technological advancements means exposure to cutting-edge solutions. Join us in shaping the future of post-sales processes in the professional services industry. This is a location specific position that requires you to come into the office regularly to be most effective. Our Tech Stack: Salesforce, Zuora, Tray.io, Gainsight, Certinia, Copado, Marketo, JIRA What you’ll do Drive Operational Excellence: Streamline operations and reduce redundancy to contribute directly to company objectives. Leverage Key Platforms: Utilize and customize Salesforce and Certinia/FinancialForce to enhance user experiences and operational efficiency. Tackle Complex Challenges: Integrate new technologies and optimize business systems to address complex challenges. Innovate Continuously: Implement best practices and drive continuous improvement for customer and employee satisfaction. Expand Expertise: Grow your knowledge in business systems analysis, Salesforce, Certinia/FinancialForce, and PSA. Work with Cutting-Edge Tools: Utilize state-of-the-art tools and technologies to shape the future of post-sales processes. Your experience Professional Background: 5-8 years of experience as a Business Systems Analyst in a professional services environment, with a focus on post-sales processes. Process Optimization: Proven track record of documenting, analyzing and enhancing business workflows to improve efficiency and effectiveness. Technical Expertise: In-depth knowledge of business architecture, technology customization, and integration solutions, particularly with Salesforce and Certinia/FinancialForce. Certifications: Salesforce Certified Administrator and Certinia PSA System Administrator is required; additional certifications such as Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder are preferred. Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with a history of successfully addressing complex challenges in business systems. Innovative Solutions: Experience in designing and implementing innovative solutions to improve business processes and operational efficiency. Technological Proficiency: Familiarity with cutting-edge tools and technologies in the professional services and SaaS landscapes. Continuous Learning: A commitment to continuous learning and staying updated on the latest developments in technology and business analysis. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Business Systems Analyst

OUR VISION: THE WORLD. SUBSCRIBED. Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.&nbsp; In the old world (let's call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today's new era, it's all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers' needs better than the static offerings or a single product. Our vision is "The World Subscribed" where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed). THE TEAM Technical Program Managers (TPMs) at Zuora play a critical role in driving execution across large-scale, cross-functional initiatives within the Product &amp; Technology organization. As a TPM, you will partner closely with product managers, engineering teams, and cross-functional stakeholders to plan and deliver high-impact programs. This is a mid-level role where you’ll focus on program execution, coordination, and delivery excellence. You’ll thrive if you’re detail-oriented, proactive, and able to navigate complexity in a fast-paced SaaS environment. What You’ll Do Partner with product managers and engineering teams to translate roadmaps into actionable program plans. Drive program execution, ensuring alignment on scope, timelines, dependencies, and success metrics. Facilitate cross-functional collaboration across Product, Engineering, Cloud Ops, Release Management, and Product Operations. Identify risks, manage dependencies, and implement mitigation strategies to ensure on-time delivery. Provide regular program visibility through status updates, dashboards, and stakeholder communications. Track progress against defined commitments and ensure accountability to delivery milestones. Support annual and quarterly planning processes by aligning team execution with roadmap priorities. Continuously improve delivery processes, tools, and practices to drive efficiency and predictability. Your Experience 5–8 years of relevant program or project management experience in SaaS, cloud platforms, or enterprise software. Proven success delivering complex, cross-functional technical programs. Working knowledge of system design concepts and modern software architectures.&nbsp; Strong expertise in Agile delivery (Scrum, Kanban, SAFe) and program tracking metrics. Excellent communication and stakeholder management skills — effective with both technical and non-technical teams. Anticipate risks and manage dependencies across teams, ensuring timely resolution and minimizing delivery impact Strong organizational, analytical, and problem-solving abilities. Hands-on experience with program management tools (JIRA, Confluence, dashboards). Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent experience). Nice to Have SaaS experience in billing, payments, commerce, or platform engineering. Experience with microservices, APIs, or public cloud platforms (AWS, Azure, GCP). Certifications such as CSM, PMP, or SAFe Agilist. Experience working with globally distributed teams. Prior technical background (e.g., developer, QA, or technical product manager). ABOUT ZUORA &amp; OUR "ZEO" CULTURE Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom. At Zuora, we have one CEO but every employee is empowered and supported to be the 'ZEO' of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with "career cash" and plenty of learning and development opportunities. To learn more visit www.zuora.com Zuora is proud to be an Equal Employment Opportunity employer Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Sr. Technical Program Manager

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.The Team &amp; Role We are looking for a Customer Solution Engineer to join our team! The Customer Solution Engineer (CSE) is both a hands-on technical advisor and a trusted strategic partner for our customers. You’ll dive deep into the Zuora platform to become an expert, while also guiding customers on how to best architect and scale their subscription business. You’ll balance technical problem-solving with strategic advisory, collaborating with cross-functional teams to ensure solutions are both technically sound and aligned with business goals. Your background in Order to Cash, enterprise integrations, and financial or revenue systems will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape and demo solutions that drive measurable success. As a CSE, you’ll partner closely with executives and technical teams alike, leveraging your technical depth, communication skills, and business acumen to build long-term relationships and establish yourself as a trusted advisor. If you’re passionate about solving complex Order to Cash challenges and excited to help customers succeed in the Subscription Economy®, we’d love to have you on the team. This is a location-specific position that requires you to come into the office regularly to be most effective.&nbsp;Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. &nbsp; What you’ll do Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models. Own the technical relationships with a deep understanding of customer needs and constraints&nbsp; Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries Secure technical wins by differentiating Zuora against the competition, handle technical objections and mitigate any concerns that might block a deal from closing Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs. Guide customers in designing and demoing solutions for subscription management, billing, and revenue recognition that positively impact pain points and ROI Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs. Establish and maintain business process flows, system architecture diagrams,, and maintain core project management assets to ensure long-term technical health. Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions. Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes. Own adoption and the technical health of the customer Deliver product demonstrations and technical presentations to an executive audience and articulate how Zuora’s platform will allow their business to succeed and grow Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries Your experience Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday). Excellent communication and relationship skills — able to work comfortably with both executives and technical teams. Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it. Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes. Proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations. Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology. Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders.This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Customer Solution Engineer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in&nbsp; real-time for any business. Companies in any industry can launch new businesses, shift products to&nbsp; subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into&nbsp; subscriber behavior, and disrupt market segments to gain competitive advantage.&nbsp;&nbsp;&nbsp; Our growth story is only just beginning​ and our Sales team is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented account manager with an entrepreneurial spirit to help us take on this huge market opportunity.&nbsp;&nbsp;&nbsp;&nbsp; As an Enterprise Account Executive, New Business you’ll own the sales motion for large and scaling B2B SaaS accounts, working to enable growth and transformation inside their businesses. You’ll focus on identifying business challenges and needs, acting as a trusted advisor to develop deep relationships and converting prospect interest into new and successful Zuora customers. You will be the CEO aka&nbsp; “ZEO” of your franchise and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of the brightest and most visionary people both in and outside of Zuora.&nbsp;&nbsp;&nbsp;&nbsp; What you’ll do Complete Zuora’s in depth onboarding and sales training to b​ecome an expert in Zuora’s&nbsp; messaging, products and services and unique sales approach&nbsp;&nbsp; Develop your own account, territory, and opportunity plans to manage ​the complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete multi-product portfolio&nbsp; Identify and secure New Business opportunities within your assigned territory E​xceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business&nbsp; Work cross functionally with our marketing, product and customer service teams to deliver&nbsp; outstanding results&nbsp; Accurately forecast profitable and predictable territory performance through adherence of our&nbsp; sales process Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues&nbsp;&nbsp;&nbsp; Your experience 8+ years of solution sales experience managing complex SaaS sales-cycles with demonstrated success in New Business motions Proven track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives&nbsp;&nbsp; Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results&nbsp; Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems&nbsp; Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills&nbsp; Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment&nbsp;&nbsp; Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and&nbsp; Salesforce Bachelor's degree (sales training methodologies is a plus)&nbsp; Ability to travel when required #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$250,000&mdash;$330,000 USD

Enterprise Account Executive, New Business

Job Description At Zuora, product scalability is a strategic priority that is key to business success. We are seeking a performance engineer to join our performance engineering team to help build scalability into our organization DNA. We develop a common load testing methodology that is effective and lightweight, which will enable engineers to think about scale at early stages of development. We provide load test tooling and test environment for all teams to run load tests, identify bottlenecks, and validate if scalability is improved, release by release.&nbsp; Are you passionate about learning new technologies and understanding how they work? Do you love building tools that help solve meaningful problems? Are you interested in an opportunity to work with an upbeat team to help drive its products to a new level? We are looking for a creative Performance Engineer to help us focus on the scalability and performance of our products. What You Will Do Play a key role in building a culture of engineering performant systems. Devising scalability, high-availability test strategy for a large-scale multi-tier, multi-tenant system in the cloud, by working with the architects/developers, product and ops teams. Design and develop home-grown load test tools, frameworks, and performance insights &amp; metrics to orchestrate and execute complex load test scenarios with ease Develop automated performance and scalability testing that accurately reflect and stress test the various real world customer use cases Define, design, and implement benchmarks to generate metrics which provide relevant system characteristics Triage and identify system performance and scalability bottlenecks, and assist with overcoming them Who You Are Skilled in the art and science of modeling of a system under load, identifying the correct benchmarks to represent it, and measuring the results A highly skilled engineer who debug, measure, analyze, and improve systems under test. A generalist with deep technical understanding of software, hardware, networking and cloud technologies, who enjoys taking a holistic view of complex systems. Working with other teams, building powerful and intuitive tooling, and automating manual processes is second nature to you. Preferred Experience to Have Working on large scale distributed systems. Profilers and performance tuning Development experience in Java, Python or other programming languages Work with open-source tools such as SQL/NoSQL databases, message brokers, load balancers, web frameworks, web servers, application servers Work with Cloud technologies (e.g. AWS)

Performance Engineer, Quality Engineering

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Join our dynamic engineering team as a Software Engineer, where you'll play a crucial role in building and maintaining the infrastructure that powers our leading subscription management platform. This is an exciting opportunity to contribute to the scalability, reliability, and efficiency of our systems, directly impacting our ability to deliver innovative solutions to our global customers. You will work with cutting-edge technologies and continuously learn and grow your skills in a collaborative environment. This is a hybrid position, so you'll work both remotely and in the office. This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp; What you’ll do Design, implement, and maintain scalable and resilient cloud infrastructure on AWS. Design, implement, and manage CI/CD pipelines using tools like Jenkins, GitLab CI, Argo CD, or similar. Champion and implement GitOps principles for infrastructure and application delivery. Automate infrastructure provisioning using Infrastructure as Code (IaC) tools like Terraform, Helm. Ensure the security, availability, and performance of our production systems. Collaborate with development teams to optimize application delivery and operational efficiency. Troubleshoot and resolve complex infrastructure and application issues. Monitor system health and performance using observability tools such as Prometheus, Grafana, ELK/EFK Stack Implement best practices for logging, metrics, tracing, and alerting across distributed systems. Drive initiatives for cost optimization, performance tuning, and system hardening. Participate in on-call rotations and incident management. &nbsp; Your experience Strong experience with cloud platforms, particularly AWS. 5+ years of experience in DevOps, SRE, and/or designing and implementing CI/CD pipelines and Kubernetes applications, utilizing technologies such as Python, Golang, and Terraform Proficiency in infrastructure as code (IaC) principles and tools (e.g., Terraform). Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Proficiency in managing and troubleshooting Kubernetes in production environments Strong hands-on experience with CI/CD tools (e.g., Jenkins, Github CI., FluxCD). Expertise in GitOps workflows and tools (e.g. FluxCD). Solid understanding of observability practices: metrics, logging, tracing, and alerting Familiarity with monitoring tools: Prometheus, Grafana, ELK Strong scripting skills&nbsp;Experience with IaC tools like Terraform, HelmGood understanding of networking, security, and system architecture Nice to haves: Experience with service meshes (Istio) Familiarity with container security and compliance requirements.&nbsp; Experience on Kubernetes Networking Layer. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Senior Dev. Ops Engineer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role The HR Business Partner (ZSP) is a key member of the ZEO Success team and serves as a strategic consultant and trusted advisor to business leaders within assigned client groups. This role partners closely with leaders to align and implement people strategies that support business objectives, enable organizational effectiveness, and foster a high-performance, inclusive culture. As an HRBP, you will work at the intersection of business strategy and people outcomes supporting leadership development, talent planning, organizational design, and change initiatives in a dynamic, fast-growing environment. You will collaborate with HR Centers of Excellence (COEs) and other regional teams to deliver scalable, consistent, and impactful HR programs across the employee lifecycle. This is a hybrid position, so you'll work both remotely and in the office. This role is based in Bangalore. What you’ll do Develop and implement people and talent plans that support both immediate priorities and long-term business goals for assigned teams. Translate business priorities into actionable people initiatives. Demonstrate solid problem-solving skills by identifying practical solutions, driving them through execution, and ensuring they are followed through to completion. Partner with leaders to build strong, high-performing teams by providing guidance on performance management, leadership effectiveness, career development, and succession planning. Support business growth by helping leaders with team planning, role clarity, and effective people practice as the organization scales. Support the employee lifecycle, including handling employee relations matters and investigations with guidance, while ensuring alignment with ZEO Success Delivery practices and local compliance. Improve employee engagement and retention by analyzing insights from engagement surveys and other people data and working with leaders to create and execute action plans. Support talent and development initiatives by facilitating talent reviews, identifying learning needs, and enabling relevant learning and development programs. Reinforce Zuora’s culture by promoting core values and leadership behaviors and supporting leaders in building an inclusive and high-performance work environment. Work closely with HR COEs (Talent, Total Rewards) and regional HR partners to deliver a consistent and effective HR experience. Support key HR operations activities as part of the role, ensuring smooth and timely execution of employee lifecycle processes. Own and contribute to assigned HR projects and initiatives, working with stakeholders to support effective execution and continuous improvement. Your experience 6-8 years of progressive HR experience, with exposure to HR Business Partnering or closely related roles. Experience supporting leaders and teams in a hi-tech or product-based organization. Demonstrated ability to advise and influence leaders across organizational levels. Strong data-driven mindset, with experience using people's insights to diagnose issues and inform solutions. Nice to haves: Demonstrated ability to manage multiple priorities effectively in a dynamic, fast-changing environment while maintaining attention to detail. Comfort working with ambiguity and evolving business needs, with a solution-oriented and adaptable approach. Experience balancing strategic thinking with hands-on execution of HR initiatives. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

ZEO Success Partner

Company OverviewAt Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.The Team &amp; RoleYour primary responsibility will be to lead the Enterprise New Business Sales teams in Northern Europe based out of our London Office (Soho, London)&nbsp; The team owns all new business sales in region. By supporting and driving your sales team to accurately identify, qualify, structure and close opportunities, you will help to grow our critical Northern Europe business.&nbsp; You will work closely with supporting functions including Solution Consulting, Sales Development, Marketing, Partner Services, Global Services as well as leaders across the broader sales organization.&nbsp; You will collaborate on developing go-to-market strategies for the region, build and maintain partner relationships and help achieve revenue, and pipeline targets for the region. Starting with 4 x AEs, this is an exciting opportunity to accelerate your leadership career in a highly rewarding hands-on role.What you’ll do:Responsibilities include, but are not limited to, the following: Deliver strong, predictable quarterly sales execution. Work with the SVP &amp; GM EMEA to develop and execute the sales strategy for the region. Drive discipline and rigor with your team to maximize sales outcomes Given that you will be at the forefront the North region you will have the ability to comprehend and then articulate the latest trends and innovations and weave these into the Zuora value proposition and roadmap. Identify, conceive, model and execute revenue-generating business opportunities. Leverage dedicated resources (sales development, pre-sales, sales, services) within the region. Work with the Alliances Director to form successful strategic long-term partnerships. Work with the Marketing Director to develop successful plans that generate awareness of, and demand/pipeline for Zuora Develop, analyse and present business-related metrics including operating results, forecasts, and other key performance indicators. Experience: A dynamic, high-energy executive with a demonstrable track record of successfully building new business in the region preferably in a SaaS environment and/or with innovative solutions that challenge the status quo. Demonstrable success winning seven-figure, complex enterprise projects, dealing with multiple senior stakeholders and working alongside regional and global Systems Integrators. Flexible and creative thinking, but ultimately with a “do what it takes” mind-set to win business Someone who can demonstrate a high level of intellect to enable the execution of sophisticated sales engagement processes and to introduce complex business transformational positions to customers. An inspirational leader of people. Leading from the front, this person will naturally take the team with them and a ‘high-octane’ drive to success Entrepreneurial, inquisitive, and curious about their customer’s business.&nbsp;&nbsp; Analytical, at home with collecting and using data. A strong but engaging personality (“presence”) that encourages cross-functional collaboration.&nbsp; Able to lead through showing not just strength and confidence but humility and integrity as a foundation Natural gravitas when dealing with senior executives both internally and externally. Experience managing to a sales methodology, especially Value Selling #ZEOLife at ZuoraAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.Location &amp; Work ArrangementsOrganizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. We have a strong preference for candidates based in and around the London area to facilitate a reasonable commute into our London office. We are hybrid working with 3 days per week office attendance.&nbsp; Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Regional Sales Director

The Opportunity We are looking for an experienced marketing leader to own and accelerate Zuora’s growth across Asia-Pacific &amp; Japan (APJ). As Head of APJ Marketing, you will be the marketing face of Zuora in the region, responsible for driving brand awareness, demand generation, pipeline creation, and customer advocacy at scale. This is a highly strategic and visible role that combines regional ownership with tight alignment to our global field and product marketing teams based in HQ (Redwood City, CA). Key Responsibilities Develop and execute the annual APJ marketing strategy and plan aligned to regional revenue goals (new logo acquisition, expansion, and retention) Own regional pipeline generation targets in collaboration with APJ Sales leadership and centralized demand generation teams Build and scale awareness of the Zuora brand across APJ through thought leadership, PR, events, digital programs, partnerships, and localized content Lead customer marketing and advocacy programs in-region (case studies, references, user groups, executive roundtables, Zuora Subscribed events) Localize global campaigns and assets (product launches, industry solutions, ABM plays) for maximum relevance and impact in APJ markets Plan and execute high-impact owned and third-party events (Subscribed APJ, regional roadshows, industry conferences) Manage the APJ marketing budget, agency relationships, and a small regional team (with opportunity to grow headcount) Serve as the primary marketing partner to the GM APJ and regional sales leaders&nbsp; Act as the voice of APJ into global marketing; provide market insights, competitive intelligence, and customer feedback to influence global strategy and product roadmaps Who You Are 12+ years of B2B marketing experience, with at least 5 years in a senior regional marketing leadership role covering APJ Proven track record of building pipeline and hitting demand generation targets in complex, multi-country regions Deep experience in enterprise SaaS / software marketing; familiarity with finance, billing, or subscription business models is a strong plus Strong blend of strategic planning and hands-on execution – comfortable both building the plan and rolling up sleeves when needed Experience managing distributed teams and agencies across multiple APJ countries and time zones Exceptional stakeholder management skills; able to influence and align with HQ-based centralized marketing teams Data-driven mindset with proficiency in marketing analytics, attribution, and tools (Salesforce, Marketo or similar, Tableau, 6sense, etc.) Outstanding communication and presentation skills; fluent in English (Japanese language skills highly valued) Willingness to travel frequently across APJ (20%) Why Zuora? Be part of a category-defining company that is shaping the future of how the world does business High-impact role with direct influence on one of Zuora’s fastest-growing regions Competitive compensation package including base, bonus, equity, comprehensive benefits, and flexible time-off Collaborative, high-energy culture that values bold ideas and ownership

Sr. Director, Regional Marketing

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora provides a platform for managing subscription-based businesses, handling billing, invoicing, and payments. It also integrates with accounting systems as a sub-ledger for subscription revenue. Key functions include automating recurring billing, managing revenue recognition, and providing financial reports. You can read more about it at https://knowledgecenter.zuora.com/Zuora_Payments/Zuora_Finance &nbsp; WHAT YOU’LL ACHIEVE As a Full Stack Developer, you will be comfortable around both front-end and back-end coding languages, development framework(s) and third-party libraries to produce scalable software solutions.&nbsp; You are a team player with a knack for effective UI and user experience designs.&nbsp; You will manage the full life cycle of custom development projects from conception to the final product, requiring good organizational skills and attention to detail.&nbsp; To be successful in this role, you will need strong knowledge of programming languages, software development life cycle, and Agile methodologies. Design and develop highly flexible common components and APIs that enable product customizability and extensibility. Collaborate with cross-functional teams like product management, user experience (UX), Implementation teams, and Product Marketing to solve roadblocks, conflicts, and ambiguity. Understand the needs of users and build products that are intuitive and easy to use. Write tests for your own code, develop and ship high-quality software WHAT YOU’LL NEED TO BE SUCCESSFUL BTech/BE/BS Computer Engineering discipline or relevant degree&nbsp;&nbsp; 8+ years of experience specializing in full-stack software development Experience in software design patterns (E.g: solid principles) Solid knowledge of HTML, CSS, SASS, excellent knowledge of Javascript, Jquery, MVC architecture and OOP programming style. Ability to pick and use Javascript Frameworks Backbone / Angular / EmberJs / NodeJs knowledge of version control systems like GIT. Working knowledge of modern web technologies including cloud-based APIs and protocols (REST, JSON) Understanding of microservices frameworks (Spring Boot or Dropwizard) Experience developing apps on a PaaS with database and object modeling skills Passion for exploring and experimenting with the latest application development technologies Excellent Problem Solving and communication skills Passion for exploring and experimenting with the latest application development technologies Additional Key Skills: Proven experience in system design with a focus on scalable architecture Awareness of the trade-offs in design and technology decisions to deliver value without compromising on simplicity or performance. Experience in Accounts Receivable and Accounting would be a plus. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical&nbsp; insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Senior Software Engineer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.THE TEAM The Strategy and Operations organization strives to make Zuora the best example of a modern-day subscription business and inspire those customers looking to transform and scale their operating model. Our vision-mission, “We power ZEOs to sync up and scale up to achieve success together” means that we guide the corporate strategy by driving focus and cross-functional alignment, and ensuring that Zuora has the systems (people, process, tools) to empower every team and every ZEO to be successful. We also share our experiences achieving&nbsp; Zuora’s mission and strategy with customers, partners and analysts. THE MISSION As a Program Manager at Zuora, you will be a key player in leading and managing our strategic IT initiatives. You will work closely with cross-functional teams to ensure the successful planning, execution, and delivery of IT programs that align with our business objectives. The ideal candidate is a seasoned professional with a proven track record of overseeing complex projects, driving efficiency, and fostering collaboration. You will play a pivotal role in overseeing key strategic initiatives and programs within the organization, ensuring a seamless and value-driven approach to project management and program execution. You will lead the programs in driving excellence across the project lifecycle, from intake, inception to delivery, and will serve as a beacon of best practices in modern program management. WHAT YOU WILL ACHIEVE: As our experienced Program manager with over 7 years in the field, you will play a pivotal role in driving transformative change within our fast-growing SaaS company. Leveraging your expertise, you will shape the program management office, to drive execution, and accelerated value realization. Your strategic vision and leadership will empower us to achieve the following: Strategic Program Leadership: Align with the organization's objectives and vision. Your extensive experience will guide us in ensuring that programs are strategically aligned, preventing misalignment and enhancing overall program effectiveness. Stakeholder Engagement: Drawing upon your wealth of experience, you will engage stakeholders effectively. Your clear communication and ability to secure buy-in for program initiatives will keep everyone aligned with our common goals. OKR Alignment: Your deep knowledge of program management will enable us to align program objectives seamlessly with our organizational OKRs. This alignment is crucial to ensure that programs directly contribute to our growth targets and strategic priorities. Program Lifecycle Excellence: Your extensive background in program management will ensure that our program management practices remain efficient and effective throughout the entire lifecycle, resulting in successful program outcomes. Resource Management: Efficient resource allocation is paramount for our fast-growing company. Your ability to ensure the availability of the right skills and expertise for program execution will be vital to our success. Continuous Improvement: You will instill a culture of continuous improvement within our organization, enabling us to adapt and evolve efficiently as we grow. This focus on continuous enhancement will increase our overall efficiency and effectiveness over time. Vendor Management: Your expertise in vendor &amp; SaaS management will help us control costs, mitigate risks, and uphold high-quality service delivery. Your ability to manage vendor relationships effectively will be instrumental in our success. Innovation and Transformation: Your leadership will drive innovation and transformation, ensuring that we remain competitive and agile in response to changing market dynamics. Change Management: Your proficiency in change management will be crucial as we implement new processes and technologies. Your strategies will enable us to navigate these changes seamlessly, minimizing disruption. Collaborative Culture: Fostering a collaborative culture is integral to our success. Your leadership will promote teamwork, knowledge sharing, and a high-performance ethos across the organization. Performance Metrics and Reporting: Your ability to establish KPIs and reporting mechanisms will be essential for monitoring program performance and ensuring transparency. Risk Management: Your proactive approach to identifying and mitigating risks will help us navigate the challenges of our fast-growing environment effectively. Customer Focus: While customer focus is a company-wide effort, your leadership will contribute to creating a culture where customer-centricity is paramount. In summary, your extensive experience as a IT Program Manager will be instrumental in shaping our company's growth journey. Your strategic leadership, program management expertise, and commitment to excellence will empower us to achieve our vision of sync and scale, making a significant impact on the success of our organization. What You Will Need to Be Successful: To excel in this role, you'll need to bring the following qualifications, skills, and experience: Experience: A minimum of 10 years of experience in strategic program management leadership, operations and value realization. Leadership: Proven ability to lead cross-functional teams, influence stakeholders, and drive organizational change in a dynamic environment. Domain Expertise: Knowledge in Reach to Retention, Order to Revenue, Digital Workplace functional and technology landscape. Strategy Alignment: Deep knowledge in understanding, application and operationalization of OKRs processes, framework and best practices to meet the organization's strategic goals, objectives and outcomes. Change Management: Mastery in defining and executing change management strategies, ensuring smooth transitions during technology adoptions. Communication: Excellent communication skills to convey complex technical concepts to both technical and non-technical audiences. Vendor Management: Expertise in negotiating contracts, managing vendor relationships, and selecting appropriate technology solutions. Strategic Thinking: The ability to think strategically, align digital initiatives with business goals, and drive positive outcomes. User-Centric Approach: Experience in designing user-centric experience and solutions that enhances Zeo’s day in life and work. Process Optimization: Experience in optimizing program management workflows and processes to maximize the efficiency and effectiveness of the tools. Data-Driven Decision Making: Demonstrated capability to leverage data insights for informed decision-making and continuous improvement. As an energetic and forward-thinking IT Program Manager we are looking for you to make a significant impact at Zuora, we would love to hear from you. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Business Operations Analyst

COMPANY OVERVIEW At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. THE TEAM &amp; ROLE Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance. Within Corporate Operations, the Finance Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team works closely with cross functional partners, system analysts, project managers, data architects, and developers to deliver robust, scalable business solutions. As a Business Systems Analyst for Finance Systems, you will play a key role in advancing Zuora’s Finance SaaS ecosystem. You’ll use your technical expertise, analytical mindset, and problem-solving skills to enhance system integrations, streamline business processes, and ensure reliability across finance systems. You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives. YOUR MISSION As a member of the IT organization partnering with Finance &amp; Accounting, the Business Systems Analyst will act as a business technology advisor on how to use technology to maximize efficiency and effectiveness across Finance and Accounting teams. YOUR OPPORTUNITY As a Business Systems Analyst, you will collaborate closely with the Finance and Accounting to promote continuous improvements and implement best practices across our Finance SaaS application landscape. Your role will include shaping the future vision of our systems, anticipating business needs, prioritizing user stories through backlog refinement, and acting as the bridge between development and cross-functional teams. You’ll play a key role in delivering enhancements through agile sprints and supporting User Acceptance Testing (UAT).&nbsp; Key responsibilities include: Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices. Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance. Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release. Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues.&nbsp; Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness. Managing IT support tickets, performing root cause analysis, and ensuring timely and effective issue resolution. Maintaining system documentation and SOPs, ensuring accuracy, completeness, and audit readiness. OUR TECH STACK: NetSuite, NetGain Product Bundles in NetSuite, Coupa, Blackline, Navan, and more Location:&nbsp;Chennai (3 days Hybrid Mode, No remote&nbsp; WHAT YOU’LL ACCOMPLISH Drive Financial System Enhancements Lead automation and optimization of General Ledger, Intercompany, Consolidation, and Reporting processes within NetSuite, improving data integration and visibility. Enhance bank reconciliation and cash management workflows to streamline financial operations and accuracy. Accelerate Financial Close &amp; Reporting Shorten and improve the month-end close process to deliver faster, more accurate financial results. Strengthen the reliability and consistency of financial data to support informed business decisions. Optimize Business Processes &amp; Scalability Partner with Finance and cross-functional teams to identify and implement process and system improvements that enhance usability, efficiency, and scalability. Provide IT cross-support by collaborating across teams to align systems, integrations, and workflows with best practices and future business growth. Collaborate &amp; Deliver Impact Build strong partnerships with Finance, Accounting, and Technical teams to ensure successful project delivery. Deepen understanding of financial workflows while driving continuous system and process improvement. WHAT YOU’LL NEED TO BE SUCCESSFUL Bachelor's degree in Management Information System (MIS), Finance, Accounting, or related field Over 3+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on ERP/financial systems such as NetSuite Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&amp;A practices related to allocations, budgeting, and forecasting Direct, hands-on experience with NetSuite is required; familiarity with platforms like Coupa, Blackline, and other finance tools is a plus Able to manage projects end to end from gathering requirements to solution design and testing Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; *Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Business System Analyst-Finance

Company OverviewAt Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. Our Team - Check out this video that highlights our amazing ZBR team here at Zuora! Sales Development Representative (ZBR) – Your Career, Your Impact At Zuora, we believe in the power of transformation. Our go-to-market team partners with some of the most innovative companies across SaaS, Media, and Complex Enterprises, helping them thrive in the subscription economy. We provide solutions that drive growth and innovation, and we need diverse, dynamic thinkers to help us shape the future. Our Business Development team is at the heart of our strategy, connecting marketing and sales to break into key accounts and build long-term success. Your contributions will be critical, and we are committed to investing in your growth and career. Why Zuora? A Place Where You Can Thrive ✅ We invest in your development – We offer comprehensive training, mentorship from industry experts, and career coaching to help you become a strategic sales leader.✅ We equip you with the best tools &amp; resources – We ensure you have cutting-edge technology, data-driven insights, and powerful messaging to succeed.✅ We support your career path – Whether you want to grow in sales or explore other opportunities within Zuora, we are here to help you chart your course.✅ We value collaboration &amp; diversity – We believe in creating an inclusive, supportive team environment where different perspectives drive innovation and success. Your Role &amp; Impact As a ZBR, you’ll play a crucial role in generating new business and building relationships with future customers. You will: 💡 Partner with marketing &amp; sales – Work with our incredible marketing team to identify key accounts and engage the right prospects based on data-driven insights.🤝 Build meaningful connections – Nurture relationships with potential customers and help them understand how Zuora can support their business goals.📈 Develop strategic sales skills – Work alongside experienced sales professionals, learning how to communicate with decision-makers and influence top executives.🚀 Own your success – Use cutting-edge tools like Outreach, Salesforce, AI-powered platforms, and multi-channel engagement strategies to drive results.🌍 Contribute to a team-driven culture – Share ideas, support your peers, and help shape the future of our business development strategy. Who You Are ✅ Eager to learn &amp; grow – If you have sales experience, we are excited to help you succeed. Ideally you've worked in a role that is target driven and involves cold calling.✅ A natural relationship builder – You enjoy working in a team, connecting with people, and creating solutions that drive impact.✅ A strategic thinker with a collaborative mindset – You bring fresh ideas, embrace challenges, and are always looking for ways to improve.✅ Driven by purpose – You want to be part of a company that is shaping the future of business and creating opportunities for people worldwide. Prior experience with sales methodologies, prospecting or in a SaaS environment is a big plus. SDR Internship experience (3-6 months) would also be advantageous.If you're ready to take the next step in your career and be part of a supportive, high-energy team, we’d love to hear from you! #ZEOLife at ZuoraAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other and to our customers. For this role, we offer the flexibility to work in a hybrid model, with your week split between Tuesday &amp; Wednesday at our Redwood City HQ and Monday, Thursday &amp; Friday remotely or in the office its up to you! Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The pay range details represent the hourly pay rate for the posted position and a variable component. For this sales development role you will be paid hourly with overtime rates available. While we share a comprehensive range, a candidate’s final hourly pay rate will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$25&mdash;$36 USD

Sales Development Representative

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; The Team &amp; Role The Revenue Intelligence Sales Development Manager is a pivotal, marketing-savvy role responsible for operationalizing and scaling the organization’s AI-enabled go-to-market engine. This role manages the Business Development Analyst (BDA) team, ensuring that research, insights, and AI-driven outbound activities are effectively orchestrated into integrated campaigns that fuel pipeline creation. Reporting directly to the Head of Revenue Intelligence Marketing, this manager is both a strategic operator and a people leader responsible for enabling the BDA team, driving adoption of AI workflows, and ensuring alignment between marketing campaigns, outbound plays, and sales activation. Key Responsibilities Team Leadership &amp; Enablement Manage, coach, and develop a team of Business Development Analysts, instilling a culture of research excellence, AI fluency, and revenue impact. Build training programs that elevate BDAs from traditional SDR-style prospecting to intelligence-led engagement and AI-enabled workflows. Operational Orchestration Translate the Head of Revenue Intelligence Marketing’s vision into executable playbooks for the BDA team. Ensure outbound efforts are synchronized with marketing campaigns, account-based programs, and sales initiatives. Establish repeatable frameworks for account research, signal detection, and AI deployment across BDAs. Define requirements for demand-aligned orchestration to deliver optimized sequences for the team. AI &amp; Workflow Optimization Champion adoption of AI agents and automation tools, ensuring consistent usage and high-quality outputs. Continuously evaluate and refine AI-driven outbound processes, testing new tools, tactics, and workflows to drive productivity. Pipeline Acceleration Ensure BDAs surface prioritized accounts and contacts enriched by signals, intent data, and predictive scoring. Partner closely with sales leadership to ensure outbound insights convert into pipeline opportunities. Monitor campaign alignment to guarantee messaging and activation are consistent across touchpoints. Performance Management &amp; Metrics Define, track, and report on BDA performance metrics, including AI productivity, engagement quality, outbound ROI, and pipeline impact. Drive continuous improvement by analyzing performance data and iterating on workflows, campaigns, and outbound plays. What Success Looks Like The BDA team is recognized as a force multiplier — leveraging AI and research to amplify pipeline generation. Outbound workflows are efficient, intelligent, and scalable, delivering better-targeted accounts and higher conversion rates. Marketing campaigns, outbound activities, and sales plays are orchestrated seamlessly under a unified strategy. The organization sees measurable improvements in pipeline velocity, outbound ROI, and conversion efficiency. Qualifications 4–7 years of experience in sales development, marketing or revenue operations, with at least 2+ years in a leadership/managerial role. Proven track record of building and managing high-performing prospecting or research teams. Experience implementing and scaling outbound strategies that leverage AI, automation, or advanced sales intelligence. Strong project management skills with the ability to operationalize strategy into structured playbooks. Analytical mindset with fluency in reporting on pipeline metrics, engagement data, and campaign performance. Strong collaboration skills, able to partner with Marketing, Sales, and Revenue Ops stakeholders. Passion for emerging technologies, especially AI, and their application to modern go-to-market workflows. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; &nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you will be based in our Redwood City HQ from Monday to Wednesday. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$130,200&mdash;$186,000 USD

Revenue Intelligence Sales Development Manager

Zuora, Inc. seeks Technical Documentation Infrastructure Lead to: Serve as the administrator of all documentation-related systems, including DITA-based authoring tools and in-product help infrastructure. Use Python scripts to automate content conversion. Design and implement AI-assisted automation tools to convert legacy documentation into structured DITA content. Implement content platform, integration between those platforms, and manage or administer daily operations of those platforms. Integrate documentation systems with third-party platforms, including SSO and customer feedback systems. Define and optimize documentation workflows. Train and support global team members on structured authoring and system use. Collaborate with Engineering, Product, and IT teams to improve system performance and maintain content delivery at scale. &nbsp; Position requires Bachelor’s degree in Computer Science, Computer or Electronic Engineering, or Information Systems or related field followed by 5 years of post-bachelor’s experience as a Technical Writer, Developer, or in a related position. &nbsp; Position requires 2 years of experience with AI prompt engineering and data analysis and 5 years of experience with each of the following: Technical writing for SAAS software products. Coding using Python, Javascript and Node. Scripting with XML, HTML, and CSS . Source version control using GitHub, GitLab, or BitBucket. Developing, testing, and applying APIs. Implementing and integrating SSO authentication protocols. Developing test cases to validate system workflows. Job Location: Redwood City, CA&nbsp; &nbsp; Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1094 in the subject line. &nbsp; #LI-DNIThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$174,637&mdash;$212,500 USD

Technical Documentation Infrastructure Lead

COMPANY OVERVIEW At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; OUR TEAM&nbsp; Zuora’s go-to-market team sells a high-value solution to dominant players across every sector of the market. We power future-proof growth and strategic transformation. With deep value and broad reach, the opportunity for the company and our sales team is massive. Our world class sales and marketing leaders are building teams to drive the next stage of Zuora’s growth and power the global subscription economy. Our Business Development (ZBR) team is central to how we go to market, bridging marketing and sales motions to break into key accounts across the business. Your success is critical to Zuora’s success and we invest in you accordingly. We continually invest in training for you to become experts in our field, our buyer and our products We constantly evaluate and refine tools so every one of our ZBRs is leveraged, has the best content, messaging, and technology to perform at the highest level We pair ZBRs with expert, veteran sellers to develop lifelong, strategic sales skills We support your career path in sales or other roles within the company so you grow with us &nbsp; WHAT YOU'LL DO &amp; ACHIEVE&nbsp; You’ll help expand our relationships and value within strategic accounts and work with sales and marketing to break into new accounts. Work with an incredible marketing team to target the right accounts based on ideal customer profiles, real-time engagement signals, and a finely tuned demand capture engine Work with the global ZBR Center of Excellence and field enablement teams to identify the best ways to engage decision makers, communicate our value, and develop opportunities for our sellers Strategize with your sales partners on account and territory plans, partner on campaign execution, nurture potential new business, and persuade C-level executives to engage Master modern, best-practice prospecting methods and tools to be successful- Outreach, Gong, Salesforce, Alyce, Marketo, and others Leverage multi-channel call, event, email, and social selling sequences&nbsp; Be entrepreneurial and constantly look for ways to better yourself, your team, and our department’s&nbsp; Learn how to own your personal target, drive repeatable success, and prepare to manage your business as a seller &nbsp; WHAT YOU'LL NEED TO BE SUCCESSFUL&nbsp; Technical or sales experience (Ideally as an SDR within a technology/SaaS vendor) Humility &amp; quick on the uptake Eager to work in a high-energy, collaborative sales team environment Prior experience with sales methodologies, prospecting, or SaaS environments a big plus but not required Degree in Business Studies or Business related subject, preferable.&nbsp; Experience in Outreach and Salesforce is a plus Ability to be in London office at least 3 days per week.&nbsp; European languages are BIG PLUS&nbsp; The role is based out of our Paris office,&nbsp; &nbsp; Benefits Competitive compensation, and retirement programs Medical &amp; dental cover Paid holidays and “wellness” days and company wide winter break Generous, flexible time off&nbsp; Fully paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; &nbsp; About Zuora&nbsp; As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM. “ZEO” Culture At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere. To learn more visit www.zuora.com Zuora is proud to be an Equal Employment Opportunity Employer. Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company Overview At Zuora, we power the companies leading the Subscription Economy. Across software, media, manufacturing, IoT, and telecom, the world’s most innovative brands rely on Zuora to monetize recurring revenue, launch new pricing models, and evolve how they engage their customers. Modern businesses don’t just sell products — they build ongoing relationships. They innovate continuously. They expand intelligently. And they require a monetization platform that can scale with that ambition. Zuora sits at the heart of that transformation. The Team &amp; Role – Enterprise Account Executive (Expand) Northern Europe Northern Europe is one of Zuora’s most strategic regions. It is home to some of our most sophisticated enterprise customers — organizations that are actively evolving their business models, entering new markets, and expanding subscription and usage-based revenue streams. Our opportunity is not just to maintain those relationships — it is to expand them. We are seeking a high-impact Enterprise Account Executive (Expand) to drive growth within an established portfolio of large enterprise customers across Northern Europe. This is a role focused on: Deepening executive relationships Identifying new monetization initiatives Expanding product adoption Driving multi-year enterprise expansion strategies Delivering predictable ARR growth and renewal excellence &nbsp; You will operate as the strategic commercial owner of your territory — building long-term growth plans for each account and positioning Zuora as a mission-critical platform for the Office of the CFO, CIO, and Digital Transformation leaders. This is not transactional account management. This is enterprise expansion strategy. &nbsp; What You’ll Do Drive Strategic Expansion Develop multi-year account growth plans for $100M–$1B+ enterprise customers Identify and lead cross-sell, upsell, and new use-case expansion opportunities Position additional Zuora products across billing, revenue recognition, CPQ, and monetization Align Zuora’s roadmap with customers’ digital transformation initiatives &nbsp; Own Commercial Outcomes Exceed annual expansion ARR targets Meet and exceed renewal goals with disciplined forecasting Build and maintain a high-quality pipeline within your account base Deliver predictable territory performance through strong sales process adherence &nbsp; Engage at Executive Level Build trusted advisor relationships with CFOs, CIOs, Heads of Monetization, and Transformation leaders Lead complex, multi-stakeholder enterprise sales cycles Architect commercial strategies that align pricing, packaging, and monetization transformation &nbsp; Partner Cross-Functionally Collaborate with Customer Success/Solution Engineering, Product, and Services to maximize customer value Champion your customers internally to accelerate innovation and remove friction Ensure expansion initiatives translate into measurable business outcomes &nbsp; &nbsp; What Makes This Role Exciting You inherit a strategic enterprise portfolio with significant whitespace opportunity. Northern Europe is a growth priority region. You operate at board-level conversations around recurring revenue strategy. You influence how some of the most innovative companies in Europe monetize their future. You build long-term franchise value — not one-off deals. &nbsp; You are the growth architect for your accounts. &nbsp; &nbsp; What You’ll Need to Be Successful &nbsp; 7+ years of enterprise SaaS sales or account expansion experience Proven track record of overachievement in complex, multi-product environments Experience expanding within large enterprise accounts ($100M–$1B+) Strong executive presence and negotiation capability Experience selling into Finance (CFO, Revenue, Billing) and/or IT stakeholders is a major plus.&nbsp; Commercial discipline in forecasting and territory management Ability to navigate multi-country Northern European markets &nbsp; You must be comfortable balancing: Growth ambition Renewal predictability Executive engagement Cross-functional orchestration &nbsp; &nbsp; &nbsp; &nbsp; Your Profile &nbsp; &nbsp; You are: &nbsp; Relationship-driven but commercially sharp Comfortable operating at C-level Strategic in account planning Data-informed in forecasting Entrepreneurial in opportunity identification Energized by enterprise complexity &nbsp; &nbsp; You see expansion as a structured discipline — not opportunistic upselling. &nbsp; &nbsp; &nbsp; #ZEOLife at Zuora &nbsp; &nbsp; At Zuora, we think like owners. We build with intent. We operate with accountability. And we collaborate deeply to win as a team, that's our employees are known as ZEO's!&nbsp; &nbsp; You’ll be surrounded by high-caliber colleagues across Sales, Product, Customer Success, and Services — all aligned around one goal: delivering sustainable growth for our customers and our business. &nbsp; &nbsp; &nbsp; Why Northern Europe, Why Now? &nbsp; &nbsp; Subscription and usage-based models are accelerating across the region. Enterprises are modernizing legacy billing systems, entering new markets, and shifting from product sales to recurring revenue streams. &nbsp; Zuora is positioned at the center of that transformation. &nbsp; This role gives you the platform to shape it.

Enterprise Account Executive, Expand

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. Enterprise Account Executive –&nbsp; New Business Locations: Paris Office (Hybrid) - 3 days per week office attendance.&nbsp; At Zuora, we transform how modern companies do business. As the world moves fully into the Subscription Economy, organisations across the&nbsp; region are shifting away from one-time transactions to recurring customer relationships, predictable revenue and sustainable growth. Our cloud-based platform enables exactly that — helping leading companies innovate, monetise new business models and deliver digital experiences that customers love. The Team &amp; Opportunity Our growth journey&nbsp; is accelerating, and we’re expanding our team with an experienced, entrepreneurial Enterprise Account Executive who thrive in a&nbsp; new-business acquisition environment You will partner with some of the most innovative software, hardware, media, telecom and IoT companies in the region — helping them modernise finance, unlock subscription revenue and transform entire business models. This is a high-impact role for someone who wants ownership, autonomy and a clear path to success in a fast-growing international environment. What You Will Do Complete our in-depth onboarding and sales training to become an expert in Zuora’s portfolio, positioning and value proposition. Own your &nbsp;territory and develop focused account and opportunity plans across new-business generation to build a strong, predictable pipeline. Engage with C-level stakeholders (CEO/CFO/CIO) to shape digital transformation and subscription strategies. Lead full, complex enterprise SaaS sales cycles — from qualification and discovery to value engineering, negotiation and closing. Identify, create and secure &nbsp;whitespace opportunities across your assigned accounts. Consistently exceed quarterly/annual revenue, new ACV. Work hand-in-hand with marketing, product and customer success to deliver seamless customer experiences and drive adoption. Accurately forecast and manage your business using best-practice sales methodology (MEDDIC/MEDDPICC). Represent the voice of your customers and ensure successful outcomes by coordinating internal teams when issues arise.&nbsp; What You Bring 7+ years of enterprise SaaS sales experience, owning complex sales cycles and delivering consistent achievement and over-achievement. Proven success in forming and&nbsp; expanding new relationships and winning new business, ideally with multi-stakeholder sales motions. Experience selling ERP, CRM, Finance or Revenue/Subscription solutions or other business-orientated value add software applications — ideally into the Office of the CFO. Strong strategic thinking and the ability to map technology to business transformation outcomes. Excellent communication, negotiation and presentation skills A structured, reliable, ownership-driven and cross-collaborative working style.&nbsp; Comfortable working both independently and collaboratively in a dynamic, fast-paced international environment. Salesforce CRM experience and MEDDIC familiarity are a plus. Bachelor’s degree preferred. Willingness to travel within the region when required. Why Become a ZEO (Life at Zuora) As a ZEO, you are empowered to think differently, take ownership and make a measurable impact. We offer: Competitive compensation, bonus programs &amp; performance rewards Comprehensive health insurance Generous vacation, paid holidays, wellness days &amp; company-wide year-end break &nbsp;fully paid parental leave Learning &amp; Development stipend Donation matching &amp; volunteering opportunities Mental wellbeing resources

Enterprise Account Executive

The Opportunity Are you ready to launch your sales career at the forefront of the Subscription Economy®? As a Sales Development Representative (SDR) at Zuora, you’ll be a driving force behind our growth—creating meaningful conversations, building high-quality sales pipelines, and helping companies transform the way they monetize their products and services. &nbsp; You’ll connect with some of the most innovative brands in the world, sparking interest in how Zuora empowers businesses to deliver seamless subscription experiences and embrace recurring revenue models. If you’re curious, competitive, and thrive in a fast-paced, collaborative environment, this is the perfect role to accelerate your career in tech sales. Work arrangement: This is a hybrid working role with an expectation of 3 days per week in our Paris office to foster collaboration, learning and success!&nbsp; About Zuora At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. About You You’re an early-career sales professional (or aspiring one) who is excited about B2B SaaS, learning modern sales motions, and building a career in tech. &nbsp; You may be a great fit if you: &nbsp; Have 1–2 years of experience in Sales or Business Development in SaaS or business application technology. Are strongly interested in building a long-term career in sales or sales leadership. Communicate clearly and confidently—positive, energetic, a great listener, and a strong writer. Are a collaborative team player who thrives in a high-energy, goal-oriented environment. Feel comfortable with cold-calling and outbound prospecting. Are a self-starter who takes initiative, overcomes challenges, and celebrates wins. Have passion for technology, innovation, and helping businesses grow. Have familiarity with tools like Salesforce and LinkedIn Sales Navigator (or similar) — a plus, not a requirement. &nbsp; About the Team You’ll join a high-energy Sales Development team that sits at the front of Zuora’s go-to-market engine. The team: &nbsp; Partners closely with Account Executives and Sales Managers to design targeted outreach strategies and customized messaging for priority accounts. Uses research and insights to identify key decision-makers, understand their business challenges, and uncover the “why now” for Zuora. Owns outbound prospecting across channels—calls, personalized emails, and social selling—to create a strong, qualified pipeline. Operates in a collaborative, performance-driven environment where coaching, feedback, and growth are part of the daily rhythm. &nbsp; What you’ll do: &nbsp; Create opportunity: Identify, engage, and qualify new business prospects to fuel Zuora’s sales pipeline and growth. Be strategic: Partner with Account Executives and Sales Managers to craft targeted outreach and messaging. Do the research: Use industry knowledge and account insights to find key decision-makers and understand their challenges. Own your outreach: Run outbound prospecting via calls, personalized emails, and social selling. Learn and grow: Build deep expertise in Zuora’s product suite and how it transforms customer business models. Track your success: Manage your activities and results in Salesforce, consistently aiming to exceed monthly and quarterly goals. Engage leaders: Conduct discovery conversations with senior executives (C-level, VP, Director) across your target accounts. &nbsp; You’ll be supported with coaching, tools, and enablement to help you ramp quickly and progress in your sales career. &nbsp; Pay and Benefits Compensation This role offers a competitive base salary range in plus variable compensation tied to performance (e.g., commissions and/or bonus). Actual compensation will be based on experience, skills, and location, aligned with Zuora’s global compensation framework. Benefits At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We offer a comprehensive total rewards package, which typically includes: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support &nbsp; (Benefits may vary by location; details will be shared during the interview process.) Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all and does not discriminate on any legally protected characteristic. We encourage candidates from all backgrounds to apply, and applicants in need of assistance or accommodation during the interview process or in accessing our website may contact us at assistance(at)zuora.com.

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Opportunity Are you excited by the challenge of securing large-scale, cloud-native platforms that power mission-critical billing and revenue systems around the world? As an Infrastructure Security leader at Zuora, you’ll own and evolve the security posture of our modern, distributed infrastructure—protecting the foundation that our customers rely on every day. &nbsp; You’ll design and implement automated, AI-driven security controls for our AWS- and Azure-based environments, partnering closely with engineering, SRE, and operations teams to embed security into how we build and run software. You’ll have significant influence on our cloud security strategy, from zero-trust and detection engineering to vulnerability management and incident response. &nbsp; This is a hands-on, senior individual contributor role with leadership expectations: you’ll set technical direction, mentor others, and help drive a global, follow-the-sun security operations model. If you’re looking to work with modern tooling (CSPM, CWPP, SOAR, EDR/XDR, Kubernetes security, IaC security, AI/ML-based automation) and want your work to materially reduce risk for thousands of customers, this role is for you. &nbsp; *This is a hybrid position, so you'll work both remotely and in the office. &nbsp; About You You’re a senior security engineer or architect with deep experience securing large-scale cloud environments and a track record of turning security strategy into practical, automated solutions. You’re comfortable operating across infrastructure, applications, and operations, and you enjoy partnering with teams to build secure-by-design systems. &nbsp; Experience &amp; background Typically 8+ years of progressive experience in infrastructure security, security operations, or security engineering. 3–5+ years of hands-on experience with AWS and/or Azure security, including Infrastructure-as-Code (IaC) tooling (e.g., Terraform, CloudFormation). Experience with containerized workloads and orchestrators such as EKS, ECS, or Kubernetes. Proven experience in security incident handling, root cause analysis, and operational incident management in a 24/7 environment. Experience running or contributing to an infrastructure vulnerability management program (discovery, prioritization, remediation, reporting). Practical experience using automation and/or AI to improve security operations (e.g., SOAR playbooks, code-driven guardrails, detection-as-code). Technical skills Strong understanding of security fundamentals, including operating system internals, networking, cryptographic protocols, and attack surface reduction. Proficiency in at least one scripting language (e.g., Python, PowerShell, Bash, or similar) for automation and tooling. Hands-on experience with modern security platforms, such as: SIEM, SOAR, CSPM, DSPM, CDR, CWPP, EDR/XDR Solid knowledge of cloud-native security services: Examples: IAM, encryption and key management, AWS GuardDuty, WAF, Security Hub, Config, etc. Familiarity with web application security (e.g., OWASP Top 10) and common mitigation patterns. Comfortable with Linux systems administration and troubleshooting in production environments. &nbsp; Soft skills &amp; ways of working Strong problem-solving and analytical skills; able to prioritize impact over noise. Excellent written and verbal communication, including clear documentation and stakeholder updates. Ability to collaborate effectively with distributed, cross-functional teams (engineering, SRE, operations, customer support). Proven ability to lead through influence, mentor others, and help build a high-performance, learning-oriented security culture. High attention to detail, with the ability to stay calm and organized under pressure. &nbsp; Nice to have (not required): Security certifications such as AWS Certified Security – Specialty, Azure Security Engineer Associate, or similar industry credentials. Experience in Agile environments and applying Agile practices to security engineering and operations. Prior experience in SaaS or other multi-tenant, highly available cloud services. &nbsp; If you don’t meet every single requirement but are excited about the role and believe you can make an impact, we encourage you to apply. About the Team Zuora’s Security organization is responsible for safeguarding our global SaaS platform and cloud infrastructure. We operate a follow-the-sun model across the US, Asia, and India to provide 24/7/365 protection for Zuora’s products, services, and customers. Within this organization, the Infrastructure Security team focuses on securing Zuora’s foundational systems, services, and environments. The team: Designs and implements cloud-native security controls and guardrails that enable teams to move fast, safely. Partners closely with infrastructure, SRE, platform engineering, and application teams to embed security into architecture, development, and operations. Builds scalable automation and leverages AI/ML to reduce manual toil, improve detection quality, and shorten time-to-remediation. Continuously monitors for emerging threats and collaborates with incident response and threat intelligence functions. You’ll join a team that values curiosity, ownership, and collaboration, and that is constantly iterating on how we detect, prevent, and respond to threats in a rapidly evolving landscape. What you’ll do In this role, you will: Design and implement automated, AI-assisted security controls to harden our AWS and Azure infrastructure, reduce risk, and improve operational efficiency. Serve as a technical leader for infrastructure security: shaping standards, patterns, and best practices across cloud accounts, Kubernetes clusters, and core services. Partner with engineering, SRE, and operations teams to understand architectures and build practical, scalable security solutions that enable—not block—delivery. Lead or contribute to threat modeling, architecture reviews, and design consultations for new or evolving systems. Operate and tune security tooling (CSPM, CWPP, SOAR, EDR/XDR, IaC security, Kubernetes security, etc.), ensuring high signal-to-noise and actionable insights. Drive continuous vulnerability management across infrastructure: Own or support discovery, risk-based prioritization, remediation plans, and executive reporting. Help shape and execute our detection and response strategy: Develop and improve detections, triage playbooks, and automated response workflows. Participate in and help lead incident response activities when needed. Contribute to a global on-call rotation, ensuring high-quality coverage and timely response as part of our follow-the-sun operations model. Create and maintain clear documentation, standards, and runbooks that help scale best practices across Zuora. Mentor other engineers and contribute to a culture of continuous learning and improvement. &nbsp; #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com

Security Engineer

The Team &amp; Role Zuora is the leading monetization platform for modern businesses. Our technology powers enterprise billing, revenue recognition, subscription management, and usage-based business models for global companies. Our Bangalore engineering team is a strategic innovation hub driving core platform initiatives across billing, diagnostics, analytics, and developer infrastructure. We are looking for a Senior UI Engineer to design and build scalable, high-performance web applications that power mission-critical enterprise workflows. You will work on complex SaaS systems including: Billing platforms Tracing/diagnostic systems Analytics dashboards Platform services operating at high scale (100M+ API calls/day) This role requires strong frontend architecture skills, performance optimization expertise, and a deep understanding of building enterprise-grade systems. Tech Stack Java, Spring, REST APIs, Microservices, Kafka, NodeJS, PostgreSQL, AWS, Kubernetes, Terraform, ReactJS What You’ll Do Build Enterprise-Grade Frontend Systems Develop scalable frontend applications integrating with RESTful services (e.g., /api/v1/user, /api/v1/tracing) Service/System dashboards Dependency graphs Trace detail visualizations (flame graphs) Build complex UI components such as: &nbsp; Implement secure, authentication-aware UI flows integrated with OKTA-based user models Own Frontend Architecture Architect modern React-based applications (Zuora stack includes React + modern tooling) Drive component reusability, design systems, and performance standards Collaborate with backend teams building Java/Spring services Contribute to high-scale distributed tracing and analytics platforms Performance &amp; Scalability Optimize rendering performance for data-heavy UIs (tables, charts, graphs) Design efficient data-fetching strategies for query-heavy systems Improve caching and state handling for time-based and non-time-based data flows Leadership &amp; Ownership Lead technical design discussions Mentor junior engineers Raise engineering quality standards (testing, CI/CD, observability) Drive cross-team collaboration with global engineering stakeholders Your Experience 6+ years building production-grade web applications Strong expertise in React (modern frontend architecture) Deep knowledge of JavaScript (ES6+), TypeScript, HTML5, CSS3 Experience integrating with REST APIs and JSON-based services Experience building data-intensive UIs (dashboards, charts, graph visualizations) Strong understanding of frontend performance optimization Experience with automated testing frameworks Familiarity with authentication and role-based access control systems &nbsp; Nice to Have Experience building enterprise SaaS platforms (Billing, Revenue, Analytics, Observability) Experience working in high-scale distributed environments Exposure to cloud-native infrastructure (Kafka, Redis, MySQL, etc.) &nbsp; #ZEOLife at Zuora As an industry pioneer, our work constantly evolves, challenging us to think differently, iterate often, and learn continuously. Our people (“ZEOs”) are empowered to take ownership and make meaningful impact. We collaborate openly and work together to build what’s next for our customers and communities. Benefits Include: Competitive compensation, variable bonus &amp; performance rewards Medical insurance Generous flexible time off Paid holidays, wellness days &amp; company-wide year-end break Paid parental leave Learning &amp; Development stipend Volunteer opportunities &amp; charitable donation match Mental wellbeing resources (Specific benefits may vary by country and will be shared during the interview process.) Location &amp; Work Arrangements Zuora supports flexible ways of working, balancing flexibility and responsibility in a globally distributed environment. Most roles offer hybrid flexibility — remote and office-based work options. Our Commitment to an Inclusive Workplace Think, be, and do you. At Zuora, different perspectives, experiences, and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer and does not discriminate on legally protected characteristics. We encourage candidates from all backgrounds to apply. For accommodation during the interview process, please contact: assistance(at)zuora.com

Zuora, Inc. seeks Senior Principal Software Engineer to: &nbsp; Leads or significantly contributes to medium-to-large feature development releases. Leads design and development tasks following considerations of scale, uncertainty, trade-off analysis, and dependencies. Participates in the design review process, seeking and providing feedback. Contributes to defining strategic direction, planning the roadmap, escalating issues, and synthesizing feedback to ensure team success. Collaborates with stakeholders including customers, product managers, cross-functional partners and external partners regarding design and development of product. &nbsp; Position requires a Bachelor's degree in Computer Science, Computer or Electrical Engineering, Information Technology or Systems, or a related field, followed by 7 years of experience as a Software Engineer, or a related occupation. &nbsp; Experience must include 7 years of experience with each of the following: &nbsp; Design and development of a centralized metadata repository. Architecting and implementing global search services for billing accounts, products, subscriptions, and invoices. Overseeing application build system migration for the payments industry. Java, Spring Boot, and MySQL. Elastisearch. Designing, building, and maintaining ETL pipelines that process large-scale data volumes (terabytes to petabytes) in production environments. Kafka and ETL. Maven, Jenkins, GitHub Actions, and CI/CD. Working with cloud platforms including AWS, Docker, and Kubernetes. &nbsp; Job Location: Redwood City, CA&nbsp; &nbsp; &nbsp; Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1095 in the subject line.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; #LI-DNIThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$213,512&mdash;$312,900 USD

Senior Principal Software Engineer

About Zuora At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; About You What you’ll do Provide support to the GTM FP&amp;A team leaders Create and maintain reporting and analysis for management and team leads Deliver detailed analysis of historical financials and variance explanations, along with reports that track budget trends and forecast future needs Partner with the business to provide analytical support and analysis for ad-hoc projects related to workforce planning, personnel expense, monthly budgets, and other items Improve and optimize the financial processes Your experience BA/BS Degree in Finance, Accounting, Business, Economics, or related field 2+ years of experience in Finance Exceptional analytic skills and a demonstrated ability to build financial models for business forecasting, variance analysis, and problem-solving Advanced Excel modeling skills Strong PowerPoint or Google Slides skills Understanding of Accrual-Based Accounting Well organized and goal oriented Demonstrated ability to work in a fast-paced, highly collaborative environment Intellectually curious, self-starter who is not afraid to seek out projects independently Team player with a strong work ethic Adaptive experience strongly preferred Experience using AI (including creating agents) to automate systems and processes preferred &nbsp; About the Team Trust, integrity, and collaboration are the heart of our team culture. We are a data-driven team that drives to make a difference for those we support and in our results.&nbsp; We strive to drive a world class high performing team by developing our people and driving growth opportunities. Go-to-Market FP&amp;A partners with Sales and Marketing to drive profitable growth. We own the GTM financial plan and forecasting, build models to evaluate investments, and provide performance reporting with actionable insights to ensure leadership has clear visibility into risks, opportunities, and key drivers. &nbsp; Pay and Benefits At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.comThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$88,000&mdash;$131,900 USD

FP&A Analyst II

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and, ultimately, the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships, and optimize their digital experiences. The Team &amp; RoleOur Corporate Operation team is Zuora's internal technology organization, responsible for creating technology experiences that connect our teams, drive business alignment and build a stronger, more collaborative workplace.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale, and flexibility while hardening our security and compliance posture.The Digital Workplace team is responsible for all of our technology systems providing solutions for Zuora employees including internal Accounting, Procurement, Legal, and Human Resources departments.&nbsp; As an AI Solutions Engineer on the team, you'll have the opportunity to: Deploy AI-Powered Tools: Roll out and fine-tune AI solutions that embed intelligence into everyday workflows (e.g. configuring enterprise search assistant and AI service agents) to improve how employees find information and resolve requests.&nbsp; You will provide end-to-end implementation for emerging solutions to full deployment and adoption. Build &amp; Optimize AI Agents: Use&nbsp; agent builder&nbsp; frameworks to create custom AI agents that help various internal teams. This includes designing, testing, and refining prompts to ensure our AI assistants (chatbots, search agents, etc.) provide accurate, context-aware responses. You’ll apply prompt engineering techniques to continuously improve agent performance and reduce errors. Improve Internal Workflows: Collaborate with cross-functional teams to identify high-impact opportunities for AI automation.. You’ll work with stakeholders in Corporate Operations, HR, Finance and customer facing teams to map out processes that can be enhanced by AI (from workflow automation to decision support), then prototype and implement solutions that address those needs. Integrate Systems &amp; Data: Connect AI platforms with our internal tools and data sources. You’ll manage configurations, API integrations, and data pipelines to ensure the AI solutions have the information they need.. For example, you might integrate our knowledge bases or ticketing data so that the AI agents can access up-to-date company information when answering questions. Enable &amp; Support Users: Serve as an internal champion for these AI tools. You will create clear documentation and conduct training sessions and demos to help employees get the most out of new AI features.&nbsp; Part of your job is to gather user feedback and monitor usage metrics, using those insights to iterate on prompts/configurations for continuous improvement. You’ll ensure a smooth adoption and drive ongoing enhancements so that the AI solutions continue to deliver value. &nbsp; What you’ll do &nbsp; The business outcomes you will impact include (but are not limited to): Improvement of Current Systems: Gather metrics on the performance and effectiveness of the current product. Continuously fine-tune &amp; retrain models to ensure the systems remain efficient. New Product Feature Development: Proactively identify opportunities to enhance our product offerings with machine learning and AI-driven features. Lead the design and development of innovative solutions that align with market demands and customer needs. Best Practices and Governance: Establish and document best practices for training, evaluating, and operating machine learning and AI models. Promote a culture of responsible AI and ensure compliance with data privacy regulations. &nbsp; Your experience and skills Education: Bachelor’s degree in Computer Science, Information Systems, Machine Learning or a related field. (Candidates with Minimum 2 years of experience are welcome – we care most about your skills and eagerness to learn.) AI/ML Knowledge: Foundational understanding of AI and machine learning concepts – especially familiarity with large language models (LLMs) and how they can be applied to solve real-world problems. You stay curious and keep up with the latest in AI. Hands-on with AI Tools: Demonstrated interest or experience in working with AI-powered platforms or APIs (e.g. building a small chatbot, using an AI knowledge search, or automating workflows with AI). Proven ability to quickly learn new AI tools and make them useful. Experience with enterprise AI solutions (such as Glean, OpenAI, Atomicwork, Gemini, Slack, etc.) is a plus. Scripting &amp; Integration Skills: Comfortable with light coding/scripting (Python, JavaScript or similar) to customize solutions. Ability to work with APIs and webhooks to integrate systems is important. &nbsp; You don’t need to be a full-time software engineer, but you should be able to tweak code or configurations to connect tools together. Problem-Solving Mindset: Strong analytical and problem-solving skills. You can break down a business workflow, identify where it can be improved, and configure an AI solution to do it. When an AI response isn’t quite right, you iterate on the prompt or data until it improves. Communication &amp; Collaboration: Excellent communication skills and a collaborative approach to working with non-technical stakeholders. You can translate technical AI capabilities into plain language, helping teams understand and trust the solutions. You thrive in a cross-functional setting, working with IT colleagues, business users, and vendors alike. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work constantly evolves and challenges us in new ways that require us to think differently, iterate often, and learn continually—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply and exchange different ideas openly. Together, we’re making what’s next possible for our customers, community, and the world.&nbsp; &nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected, and valued, we support ZEOs with: Competitive compensation, corporate bonus programs, performance rewards, company equity, and retirement programs Medical insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days, and company-wide end-of-year break 6 months of fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits and offerings can be discussed during the interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible working methods, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest and responsibility to each other, our customers, and our shareholders. This location-specific position requires you to come to the Chennai&nbsp; Zuora office at least thrice a week on average! Our Commitment to an Inclusive Workplace Think, be, and do you! At Zuora, different perspectives, experiences, and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate based on and considers individuals seeking employment with Zuora without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants requiring special assistance or accommodation during the interview process or while accessing our website may email us at assistance(at)zuora.com.

AI Solutions Engineer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s Cloud Engineering teams are responsible for Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more -for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India, Costa Rica and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center. We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will be focused on maximizing system uptime, efficiency, and reliability while building the tools and automation necessary to scale our services. This role requires a strong balance of operational experience and development skills, with deep expertise in cloud environments and modern CI/CD practices. This is a location specific Composition that requires you to come into the office regularly to be most effective.&nbsp; Our Tech Stack: AWS, Microservices, Kafka, Kubernetes, Terraform, Jenkins, Puppet&nbsp; What you’ll do Reliability &amp; Performance: Maintain and improve the reliability, scalability, and performance of our production systems, targeting a high-availability environment. Automation: Design, implement, and maintain automation solutions for infrastructure provisioning, deployment, configuration management, and monitoring using Terraform and Jenkins. Infrastructure Management: Administer, manage, and optimize our cloud infrastructure primarily hosted on AWS, focusing on cost efficiency and secure operations. Configuration Management: Develop and maintain infrastructure-as-code using Puppet and/or Ansible to ensure consistent and reproducible environments. Incident Response: Participate in on-call rotation, troubleshoot and resolve critical production incidents, and conduct comprehensive post-mortems to prevent recurrence. System Hardening: Apply strong Linux administration skills to manage, patch, and secure operating systems and underlying infrastructure. Messaging &amp; Data Streams: Manage and optimize distributed messaging systems, specifically Kafka, ensuring high throughput and data integrity. Your experience 4-6 years of relevant experience on SRE/DevOps Cloud Computing (AWS): Proven hands-on working experience with core AWS services (e.g., EC2, VPC, S3, RDS, IAM, CloudWatch, EKS/ECS). Infrastructure Automation: Deep expertise in infrastructure-as-code principles using Terraform for provisioning and state management. Configuration Management: Expert-level knowledge and practical experience with configuration management tools such as Puppet and/or Ansible. CI/CD Pipeline: Strong experience setting up, maintaining, and enhancing Continuous Integration/Continuous Deployment pipelines using Jenkins. Scripting &amp; Programming: Proficiency in scripting languages, particularly Python and/or Shell scripting, for developing automation tools and performing system administration tasks. Linux Administration: Advanced knowledge of Linux operating systems, including performance tuning, troubleshooting, security, and networking fundamentals. Distributed Systems: Working knowledge and operational experience with distributed messaging queues, specifically Kafka. Nice to haves: Experience with containerization technologies like Docker and Kubernetes (EKS). Familiarity with logging and monitoring tools (e.g., Prometheus, Grafana, ELK stack). Knowledge of networking (TCP/IP, Load Balancing, DNS). Previous experience in a 24/7 high-availability production environment. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical Insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

About Zuora At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. &nbsp; As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. &nbsp; Join us as we transform industries and shape the future of how businesses grow. &nbsp; The Opportunity As an Enterprise Account Executive, you’ll be at the center of helping $100M–$1B+ organizations transform how they operate in the Subscription Economy. &nbsp; This role offers a unique balance of: &nbsp; Expansion (70%) – deepening relationships with existing customers, identifying cross-sell and upsell opportunities, and driving renewals. New business (30%) – opening new doors, winning new logos, and expanding Zuora’s footprint in your territory. &nbsp; You’ll have the full backing of our Sales Development team, but you’ll also roll up your sleeves and lead some of your own prospecting to expand into new areas of opportunity. If you love building trusted partnerships while hunting for the next big win, this role gives you the best of both worlds. &nbsp; You’ll act as the CEO (“ZEO”) of your territory—owning strategy, leading the sales cycle, and collaborating across a high-performing, diverse team that includes marketing, product, services, and our award‑winning customer success organization. What you’ll do Become an expert in Zuora’s solutions, market position, and value-driven sales methodology through our world-class onboarding. Own your book of business by developing territory plans, account strategies, and opportunity pipelines that balance expansion and new logo acquisition. Drive customer growth by identifying and closing cross-sell and upsell opportunities while ensuring renewals are seamless. Win new business by leveraging SDR partnerships, your own network, our ICP, and targeted outbound activity. Inspire confidence with C-level stakeholders by aligning Zuora’s technology to complex, multi-stakeholder business challenges. Collaborate across functions to deliver outcomes that delight our customers and fuel long-term partnerships. Exceed quotas for both renewals and new business, with accurate and predictable forecasting. And yes—get to P-Club and celebrate big wins with your peers. &nbsp; About You You are a strategic, consultative seller who loves building long-term relationships and closing complex deals. You’re equally comfortable in the boardroom and in the details of a multi-threaded sales cycle. Your experience 7+ years of enterprise SaaS solution selling with a proven record of exceeding quotas; experience selling to the Office of the CFO is preferred but not required. Experience managing complex, multi-stakeholder sales cycles at the $100M+ account level. Confidence selling at the C-suite level, with the ability to navigate both strategic and technical conversations. A growth mindset—you thrive in fast-paced environments, adapt quickly, and embrace learning. Strong communication, presentation, and negotiation skills, with the ability to build trust and influence across diverse teams. Experience using Salesforce and modern sales tools (Google Workspace, Microsoft Office, etc.). A genuine passion for customer success, teamwork, and making an impact. &nbsp; If you meet many, but not all, of the criteria above, we still encourage you to apply. We know that diverse experiences and perspectives make our team stronger. &nbsp; About the Team You’ll join a high-performing Enterprise Sales team that partners closely with: &nbsp; Sales Development – to generate pipeline and open new doors in your territory. Customer Success &amp; Services – to ensure customers realize value, expand usage, and renew successfully. Product &amp; Marketing – to position Zuora’s platform, influence our roadmap with customer feedback, and bring compelling stories to market. &nbsp; We operate with a “ZEO” mindset—taking ownership of our business, supporting one another, and celebrating wins together. The team is collaborative, curious, and always looking for better ways to help customers succeed in the Subscription Economy. &nbsp; Pay and Benefits Pay Zuora offers competitive, market-based compensation that includes: &nbsp; Base salary aligned to your experience, skills, and location A sales incentive / commission plan tied to clear and achievable performance goals &nbsp; The specific pay mix and range for this role will be shared during the interview process and may vary by location and experience level. Benefits &amp; Perks (#ZEOLife at Zuora) At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. &nbsp; We offer: &nbsp; Comprehensive health coverage – medical, dental, and vision (benefits may vary by location) Competitive compensation, bonus opportunities, and retirement programs Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend to support your growth Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support &nbsp; Details of the benefits package specific to your location will be shared during the interview process. Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! &nbsp; At Zuora, different perspectives, experiences, and contributions matter. Everyone counts. &nbsp; Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. &nbsp; We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Enterprise AE

About Zuora At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. &nbsp; The Opportunity Zuora’s Integration Hub (IH) team is building the connective tissue of the Subscription Economy. Our mission is to enable seamless, secure, and scalable integrations between Zuora and the broader enterprise ecosystem — including CRM, ERP, payments, data platforms, and partner applications. As a Software Engineer III on the Integration Hub team, you will design and develop high-performance integration services, event-driven systems, and extensible APIs that power mission-critical business workflows. You will play a key role in shaping a modern, scalable integration platform that supports real-time data exchange, automation, and enterprise-grade reliability. You will: Design and build scalable integration services, APIs, and connectors. Develop event-driven and microservices-based architectures to enable real-time data flows. Partner closely with Product, Platform, Security, and external partners to deliver reliable and extensible integration capabilities. Improve system performance, observability, and resilience across distributed systems. Write clean, maintainable, and well-tested code aligned with engineering best practices. Contribute to architectural discussions and drive technical improvements across the Integration Hub platform. &nbsp; About the Team &amp; the Role Modern businesses rely on a complex ecosystem of systems — CRM, ERP, billing, payments, analytics, and more. As companies adopt subscription and usage-based models, seamless data flow between these systems becomes essential. The Integration Hub team is responsible for enabling: Pre-built and extensible connectors to third-party systems Event streaming and webhook frameworks Scalable APIs and integration services Secure, reliable, and observable data exchange across platforms We are investing in a next-generation integration platform built on microservices, cloud-native architecture, and event-driven design principles to power Zuora’s ecosystem strategy for years to come. Our Tech Stack includes:Java, Spring Boot, REST APIs, Microservices, Kafka, AWS, Kubernetes, Terraform, Postgres, and distributed event-driven systems. Your Experience B.Tech / B.E. in Computer Engineering or equivalent discipline. 5+ years of experience in backend or full-stack software development. Strong expertise in Java (preferred) or another modern programming language. Experience building RESTful APIs and distributed microservices. Familiarity with event-driven architectures (e.g., Kafka or similar messaging systems). Strong understanding of cloud platforms (AWS preferred). Experience with relational databases (Postgres, SQL, AWS RDS). Knowledge of system reliability, observability, and performance optimization. Strong debugging, problem-solving, and communication skills. Experience working on integration platforms, SaaS products, or enterprise systems is a strong plus. Curiosity and enthusiasm for exploring emerging technologies and AI-powered development tools. &nbsp; About You You enjoy solving complex system integration challenges. You think in terms of scalability, reliability, and extensibility. You take ownership and thrive in collaborative environments. You’re comfortable navigating ambiguity and contributing to evolving architectures. You care about writing clean code and building systems that other engineers love to use. Pay and Benefits &nbsp; #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) &nbsp; Location &amp; Work Arrangements This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity. This is not a fully remote position. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.comThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$146,500&mdash;$219,800 USD

Software Engineer

The Opportunity Are you ready to launch your sales career at the forefront of the Subscription Economy®? As a Sales Development Representative (SDR) at Zuora, you’ll be a driving force behind our growth—creating meaningful conversations, building high-quality sales pipelines, and helping companies transform the way they monetize their products and services. &nbsp; You’ll connect with some of the most innovative brands in the world, sparking interest in how Zuora empowers businesses to deliver seamless subscription experiences and embrace recurring revenue models. If you’re curious, competitive, and thrive in a fast-paced, collaborative environment, this is the perfect role to accelerate your career in tech sales. Work arrangement: This is a hybrid working role with an expectation of 3 days per week in our Paris office to foster collaboration, learning and success!&nbsp; About Zuora At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. About You You’re an early-career sales professional (or aspiring one) who is excited about B2B SaaS, learning modern sales motions, and building a career in tech. &nbsp; You may be a great fit if you: &nbsp; Have 1–2 years of experience in Sales Development or Business Development in SaaS or business application technology. Are strongly interested in building a long-term career in sales or sales leadership. Communicate clearly and confidently—positive, energetic, a great listener, and a strong writer. Are a collaborative team player who thrives in a high-energy, goal-oriented environment. Feel comfortable with cold-calling and outbound prospecting. Are a self-starter who takes initiative, overcomes challenges, and celebrates wins. Have passion for technology, innovation, and helping businesses grow. Have familiarity with tools like Salesforce and LinkedIn Sales Navigator (or similar) — a plus, not a requirement. 3 days per week office attendance (Soho, London) &nbsp; About the Team You’ll join a high-energy Sales Development team that sits at the front of Zuora’s go-to-market engine. The team: &nbsp; Partners closely with Account Executives and Sales Managers to design targeted outreach strategies and customized messaging for priority accounts. Uses research and insights to identify key decision-makers, understand their business challenges, and uncover the “why now” for Zuora. Owns outbound prospecting across channels—calls, personalized emails, and social selling—to create a strong, qualified pipeline. Operates in a collaborative, performance-driven environment where coaching, feedback, and growth are part of the daily rhythm. &nbsp; What you’ll do: &nbsp; Create opportunity: Identify, engage, and qualify new business prospects to fuel Zuora’s sales pipeline and growth. Be strategic: Partner with Account Executives and Sales Managers to craft targeted outreach and messaging. Do the research: Use industry knowledge and account insights to find key decision-makers and understand their challenges. Own your outreach: Run outbound prospecting via calls, personalized emails, and social selling. Learn and grow: Build deep expertise in Zuora’s product suite and how it transforms customer business models. Track your success: Manage your activities and results in Salesforce, consistently aiming to exceed monthly and quarterly goals. Engage leaders: Conduct discovery conversations with senior executives (C-level, VP, Director) across your target accounts. &nbsp; You’ll be supported with coaching, tools, and enablement to help you ramp quickly and progress in your sales career. &nbsp; Pay and Benefits Compensation This role offers a competitive base salary range in plus variable compensation tied to performance (e.g., commissions and/or bonus). Actual compensation will be based on experience, skills, and location, aligned with Zuora’s global compensation framework. Benefits At Zuora, we’re constantly learning, innovating, and growing. Our people known as&nbsp;ZEOs are empowered to take ownership, challenge the status quo, and make a lasting impact. We offer a comprehensive total rewards package, which typically includes: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support &nbsp; (Benefits may vary by location; details will be shared during the interview process.) Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all and does not discriminate on any legally protected characteristic. We encourage candidates from all backgrounds to apply, and applicants in need of assistance or accommodation during the interview process or in accessing our website may contact us at assistance(at)zuora.com.

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora provides a platform for managing subscription-based businesses, handling billing, invoicing, and payments. It also integrates with accounting systems as a sub-ledger for subscription revenue. Key functions include automating recurring billing, managing revenue recognition, and providing financial reports. You can read more about it at https://knowledgecenter.zuora.com/Zuora_Payments/Zuora_Finance &nbsp; WHAT YOU’LL ACHIEVE As a Full Stack Developer, you will be comfortable around both front-end and back-end coding languages, development framework(s) and third-party libraries to produce scalable software solutions.&nbsp; You are a team player with a knack for effective UI and user experience designs.&nbsp; You will manage the full life cycle of custom development projects from conception to the final product, requiring good organizational skills and attention to detail.&nbsp; To be successful in this role, you will need strong knowledge of programming languages, software development life cycle, and Agile methodologies. Design and develop highly flexible common components and APIs that enable product customizability and extensibility. Collaborate with cross-functional teams like product management, user experience (UX), Implementation teams, and Product Marketing to solve roadblocks, conflicts, and ambiguity. Understand the needs of users and build products that are intuitive and easy to use. Write tests for your own code, develop and ship high-quality software WHAT YOU’LL NEED TO BE SUCCESSFUL BTech/BE/BS Computer Engineering discipline or relevant degree&nbsp;&nbsp; 8+ years of experience specializing in full-stack software development Experience in software design patterns (E.g: solid principles) Solid knowledge of HTML, CSS, SASS, excellent knowledge of Javascript, Jquery, MVC architecture and OOP programming style. Ability to pick and use Javascript Frameworks Backbone / Angular / EmberJs / NodeJs knowledge of version control systems like GIT. Working knowledge of modern web technologies including cloud-based APIs and protocols (REST, JSON) Understanding of microservices frameworks (Spring Boot or Dropwizard) Experience developing apps on a PaaS with database and object modeling skills Passion for exploring and experimenting with the latest application development technologies Excellent Problem Solving and communication skills Passion for exploring and experimenting with the latest application development technologies Additional Key Skills: Proven experience in system design with a focus on scalable architecture Awareness of the trade-offs in design and technology decisions to deliver value without compromising on simplicity or performance. Experience in Accounts Receivable and Accounting would be a plus. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical&nbsp; insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Zuora, Inc. seeks Senior Software Engineer to: &nbsp; Maintain responsibility for the entire lifecycle of projects for applications including design, development, and deployment. Improve code structure and architecture in service of testability and maintainability. Write, co-write, and review technical design documentation. Participate in cross-team design reviews and provide technical oversight to improve execution and system security. Collaborate with Product Managers to break down business requirements into clean, maintainable technical designs. &nbsp; Position requires a Bachelor's degree in Computer Science, Computer or Electronics Engineering, Information Technology or Systems, or a related field, followed by 5 years of progressively responsible experience as a Software Engineer, or a related occupation. &nbsp; Experience must include 5 years of experience with each of the following: Developing software based on Java based applications. Databases including MySQl. Redis, Kafka, and ElasticSearch. Ensuring implementation of secure applications including data security. Automating Testing frameworks using Junit, Mockito. Automating workflows using Jenkins. AWS technologies. &nbsp; Job Location: Foster City, CA (Within the same MSA / Commuting distance of Redwood City, CA) &nbsp; Rate of Pay: $213,512.00 - $247,200.00&nbsp; per year #LI-DNI Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1097 in the subject line.&nbsp;

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth. Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team. This is a location specific position that requires you to come into the Chennai office regularly to be most effective.&nbsp; What you’ll do Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment. Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy.&nbsp; Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs. Write, co-write, and review technical design documentation. Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery. Your experience Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field. Minimum of 5 years in software engineering with at least 5 years each in the following areas: Developing and delivering enterprise SaaS software at scale. Designing, building, and maintaining billing and subscription management software. Hands-on development with Java, Kotlin, MySQL, Spring Framework, Hibernate and cloud technologies. Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments. Strong system design skills, with demonstrated success guiding teams through complex technical decisions. Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions. A passion for mentorship, knowledge sharing, and helping teams grow. Nice to haves: Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Zuora, Inc. seeks Principal Technical Support Engineer to: &nbsp; Analyze user needs and develop software solutions to deliver technical support and drive business outcomes. Deploy, test, and verify the proper functioning of Revenue software releases and fixes on a quarterly basis. Provide guidelines to customers and partner teams for successful Revenue system implementation. Train system users on operations, configuration, and month-end close processes. Monitor system operations and performance to identify potential issues and resolve them proactively. Troubleshoot revenue system issues, application malfunctions, and data errors, and resolve them efficiently. Prioritize and manage urgent escalations, resolving complex application/system design and development issues with agility. Own and drive technical issues related to software application/system design from inception to resolution, ensuring seamless delivery. Develop custom fixes to correct data corrupted by system errors, bad data, user mistakes, etc. Provide expert technical support, troubleshooting, and resolution of complex software system or application design and maintenance issues including, responding to customer inquiries or concerns and identifying, reproducing, and resolving bugs and technical problems. Offer solution advice and guidance within domain expertise, leveraging deep technical knowledge to drive business success. Position requires a Bachelor's degree in Computer Science, Computer or Electronics Engineering, Information Technology or Systems, or a related field, followed by 7 years of progressively responsible experience as a Software Developer, or a related occupation. &nbsp; Experience must include 7 years of experience with each of the following: Angular JS GitLab and Jenkins Oracle ERP RESTful API, SOAP Web Services SQL, PL/SQL Java Python Salesforce CPQ and Billing Java Script DJango Framework Building custom revenue recognition processes for customer solutions &nbsp; Job Location: Foster City, CA, (Within the same MSA / Commuting distance of Redwood City, CA) &nbsp; Rate of Pay: $174,637.00 - $247,200.00 per year. &nbsp; Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1096 in the subject line.&nbsp;#LI-DNI

Principal Technical Support Engineer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth.&nbsp; Through our leading expertise and multi-product suite - including Zuora Billing and Zuora Revenue — we provide a unified monetization and revenue automation platform that connects quoting, billing, payments, and revenue recognition end to end. Our solutions give finance and revenue teams a single source of truth for subscription economics, streamline ASC 606-compliant revenue recognition, and enable real-time insights into growth, profitability, and customer lifetime value. We are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role The Beijing Billing Core team is a specialized engineering powerhouse and the heartbeat of Zuora’s global platform. As a mission-critical core team, we architect the foundational systems that power the world’s most sophisticated enterprise businesses. We operate at the intersection of high-scale distributed systems and real-time data innovation, prioritizing long-term engineering excellence and robust, scalable design. The Opportunity: Leading the Strategic Evolution We are currently driving a high-stakes evolution from traditional enterprise architecture to an intelligent, event-driven ecosystem. Mission-Critical Impact: Your work sits at the center of the global economy, directly enabling the growth of industry-leading organizations. The AI-Augmented Frontier: We are pioneering the future of software delivery by embracing an AI-first engineering culture. Our team leverages advanced AI development environments to navigate complex architectural puzzles, allowing our engineers to focus on high-level systems thinking and innovation. Global Technical Leadership: This is a rare opportunity to bridge the gap between stable, world-class foundations and greenfield data engineering within a high-talent global hub. The Mission: Architecting the Future of Billing Your mission is to ensure our platform remains the definitive global standard for reliability and intelligence. You will solve the industry’s most challenging scale and consistency problems, building a self-healing, high-concurrency engine that defines the future of digital commerce. This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp; What you’ll do Architect Mission-Critical Systems: You will design and evolve high-performance, distributed services within our core Java environment. You will be responsible for the architectural stewardship of systems that process billions of transactions, ensuring they remain scalable, robust, and enterprise-grade. Drive Real-Time Data Innovation: You will lead the development of sophisticated stream processing pipelines and event-driven architectures. By bridging the gap between foundational data stores and real-time analytics, you will enable the "Intelligence Layer" that defines the future of our global platform. Pioneer AI-Augmented Engineering: You will embrace an AI-first development culture, utilizing advanced tools like Claude Code and Codex to navigate complex logic and solve deep architectural puzzles. You will champion engineering excellence, prioritizing disciplined, maintainable design over temporary workarounds. What You’ll Achieve: Impact &amp; Outcomes Instead of a list of tasks, these milestones focus on your growth and impact within the team. In your first 3 months: You will develop a thorough understanding of our core engine and streaming pipelines. You will successfully use AI-assisted tools to deliver high-quality features and enhancements within our distributed environment. By month 6: You will take ownership of a specific service or functional area. You will implement complex streaming or backend features, ensuring they are performant and integrate seamlessly with our real-time data layer. Within your first year: You will contribute to the long-term reliability of our platform by resolving technical bottlenecks. You will collaborate with the team to adopt AI-augmented practices and play a key role in the transition toward a more responsive, event-driven architecture Your Experience (Must-Haves) To ensure an inclusive applicant pool, we have limited this to core skills essential for success in this role. Strong Java Foundations: Significant experience building and scaling services within large codebases using Modern Java, the Spring Framework, and ORM/Persistence Frameworks; committed to delivering clean, maintainable, and disciplined code. Distributed Systems &amp; Data Engineering: Expert in architecting stream processing pipelines and managing data consistency in high-concurrency, data-intensive systems; proficient in leveraging Apache Kafka, Apache Flink, Apache Beam, and Change Data Capture (CDC) alongside MySQL, ClickHouse, and Redis to build scalable architectures that support evolving schemas and massive data growth. Infrastructure &amp; Deployment: Proven ability to architect and manage cloud-native backend services using AWS and Kubernetes to ensure high availability and system resilience. AI-Assisted Productivity: Proficient in utilizing AI-assisted development tools such as Claude, Codex, and Cursor to solve complex engineering puzzles efficiently and increase overall technical leverage. Nice to Haves These are not required for application but are areas where you can add immediate value. Data &amp; Analytics: Experience with relational database optimization or building real-time data synchronization solutions. Cloud Operations: Familiarity with deploying and monitoring services in cloud-native or containerized environments. Collaborative Approach: Experience working in a global engineering hub and a desire to participate in technical discussions and learning. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break More than 10 weeks&nbsp; fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth.&nbsp; Through our leading expertise and multi-product suite - including Zuora Billing and Zuora Revenue — we provide a unified monetization and revenue automation platform that connects quoting, billing, payments, and revenue recognition end to end. Our solutions give finance and revenue teams a single source of truth for subscription economics, streamline ASC 606-compliant revenue recognition, and enable real-time insights into growth, profitability, and customer lifetime value. We are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role The Beijing Billing Core team is a specialized engineering powerhouse and the heartbeat of Zuora’s global platform. As a mission-critical core team, we architect the foundational systems that power the world’s most sophisticated enterprise businesses. We operate at the intersection of high-scale distributed systems and real-time data innovation, prioritizing long-term engineering excellence and robust, scalable design. The Opportunity: Leading the Strategic Evolution We are currently driving a high-stakes evolution from traditional enterprise architecture to an intelligent, event-driven ecosystem. Mission-Critical Impact: Your work sits at the center of the global economy, directly enabling the growth of industry-leading organizations. The AI-Augmented Frontier: We are pioneering the future of software delivery by embracing an AI-first engineering culture. Our team leverages advanced AI development environments to navigate complex architectural puzzles, allowing our engineers to focus on high-level systems thinking and innovation. Global Technical Leadership: This is a rare opportunity to bridge the gap between stable, world-class foundations and greenfield data engineering within a high-talent global hub. The Mission: Architecting the Future of Billing Your mission is to ensure our platform remains the definitive global standard for reliability and intelligence. You will solve the industry’s most challenging scale and consistency problems, building a self-healing, high-concurrency engine that defines the future of digital commerce. This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp; What you’ll do Architect Mission-Critical Systems: You will design and evolve high-performance, distributed services within our core Java environment. You will be responsible for the architectural stewardship of systems that process billions of transactions, ensuring they remain scalable, robust, and enterprise-grade. Drive Real-Time Data Innovation: You will lead the development of sophisticated stream processing pipelines and event-driven architectures. By bridging the gap between foundational data stores and real-time analytics, you will enable the "Intelligence Layer" that defines the future of our global platform. Pioneer AI-Augmented Engineering: You will embrace an AI-first development culture, utilizing advanced tools like Claude Code and Codex to navigate complex logic and solve deep architectural puzzles. You will champion engineering excellence, prioritizing disciplined, maintainable design over temporary workarounds. What You’ll Achieve: Impact &amp; Outcomes Instead of a list of tasks, these milestones focus on your growth and impact within the team. In your first 3 months: You will develop a thorough understanding of our core engine and streaming pipelines. You will successfully use AI-assisted tools to deliver high-quality features and enhancements within our distributed environment. By month 6: You will take ownership of a specific service or functional area. You will implement complex streaming or backend features, ensuring they are performant and integrate seamlessly with our real-time data layer. Within your first year: You will contribute to the long-term reliability of our platform by resolving technical bottlenecks. You will collaborate with the team to adopt AI-augmented practices and play a key role in the transition toward a more responsive, event-driven architecture Your Experience (Must-Haves) To ensure an inclusive applicant pool, we have limited this to core skills essential for success in this role. Strong Java Foundations: Significant experience building and scaling services within large codebases using Modern Java, the Spring Framework, and ORM/Persistence Frameworks; committed to delivering clean, maintainable, and disciplined code. Distributed Systems &amp; Data Engineering: Expert in architecting stream processing pipelines and managing data consistency in high-concurrency, data-intensive systems; proficient in leveraging Apache Kafka, Apache Flink, Apache Beam, and Change Data Capture (CDC) alongside MySQL, ClickHouse, and Redis to build scalable architectures that support evolving schemas and massive data growth. Infrastructure &amp; Deployment: Proven ability to architect and manage cloud-native backend services using AWS and Kubernetes to ensure high availability and system resilience. AI-Assisted Productivity: Proficient in utilizing AI-assisted development tools such as Claude, Codex, and Cursor to solve complex engineering puzzles efficiently and increase overall technical leverage. &nbsp; Nice to Haves These are not required for application but are areas where you can add immediate value. Data &amp; Analytics: Experience with relational database optimization or building real-time data synchronization solutions. Cloud Operations: Familiarity with deploying and monitoring services in cloud-native or containerized environments. Collaborative Approach: Experience working in a global engineering hub and a desire to participate in technical discussions and learning. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break More than 10 weeks&nbsp; fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Do you like being part of a team that is at the cutting edge of technological and business transformation? Do you enjoy facing new challenges, ambiguous, hard problems? Here at Zuora Platform tech, you will get the opportunity to mold your own projects using cutting edge technology, learn a great deal about multiple areas of the business, and generate true customer value. In this role, you will not only influence but also directly transform how an entire section of the global economy works, through total monetization. As a core member of the AIMS team (AI, ML and science), you will be responsible for leveraging the latest AI technologies to enable total monetization for Zuora. Opportunities lie across the suite of Zuora products and beyond, to enable commerce, grow Zuora’s customer base, launch exciting new products/features, and to use AI to build, improve and optimize. The domain that we operate in provides access to hard problem statements that combine technical data science, statistical and/or econometric knowledge with business expertise-e.g. price optimization, demand sensitivity, forecasting, segmentation analyses, optimization through experimentation and cutting edge gen AI. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; What you’ll do Identify $ opportunities- think big picture, work with product, tech and customer-facing teams to identify the largest customer problems that can be solved using ML. Build business cases through a combination of market research and internal analytics Stakeholder relationships and strong communication- work closely with a wide variety of stakeholders to build cohesive plans and execute them. Influence senior leadership through a data-driven approach, including but not limited to market research, customer case studies and pilots/experimentation. Technical expertise, simplify complexity- build end to end ML models, be it classification/ unsupervised/ LLMs using a combination of structured and unstructured data. Work with upstream data engineering and software engineering teams to procure, process and transform data into meaningful features. Always work backwards from the customer, to identify the simplest feasible solutions that can add maximum value. End to end ownership, delivering results- Take models into production and maintain them through effective ML engineering, demonstrate tangible business value, and deliver solutions rather than products. Qualifications-&nbsp; 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience Curious mind to learn, explore and identify biggest customer opportunities Build strong relationships across both technical and business/product teams, earn trust with leadership Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay Willingness to dive deep into the tech stack as well as hands-on coding Experience in building end to end ML models, across the ML lifecycle Strong communication and leadership presence Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments Bachelors/Masters in a technical or natural sciences domain from a top university Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Sr Data Scientist

Company Overview At Zuora, we power the world’s shift to Modern Business. We help people and companies move from one‑time transactions to long‑term customer relationships, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations — from high‑growth disruptors to global enterprises — design new business models, monetize recurring revenue, and deliver exceptional subscriber experiences. Join us as we transform industries and shape the future of how businesses grow. The Team &amp; Role Zuora’s Business Systems team builds and scales the internal platforms that enable our Go‑To‑Market, Finance, and Operations teams to run efficiently and make data‑driven decisions. Salesforce — including Salesforce CPQ — is at the core of how we manage our lead‑to‑cash lifecycle, from opportunity through quote, order, billing, and revenue. As a Senior Salesforce Developer (CPQ), you will be a key technical contributor responsible for designing, building, and optimizing scalable CPQ solutions on the Salesforce platform. You’ll partner closely with Business Systems Analysts, GTM Ops, Finance, and cross‑functional stakeholders to deliver high‑quality features that improve quoting accuracy, deal velocity, and overall sales productivity. This is a location‑specific role with regular in‑office collaboration expected. What You’ll Do Design, develop, and maintain scalable solutions on Salesforce CPQ, including product configuration, pricing, discounting, and approvals. Implement high‑quality Apex (classes, triggers, schedulables, batch), Lightning Web Components (LWC), and Flows following best practices and coding standards. Translate business requirements into robust technical designs and implementation plans in partnership with Business Systems and GTM stakeholders. Optimize existing CPQ implementations to improve performance, usability, and maintainability (e.g., refactoring complex rules, simplifying bundles, improving UI flows). Build and maintain integrations between Salesforce and other internal systems (billing, CLM, data warehouse, etc.) using APIs and middleware as needed. Participate in code reviews, design reviews, and solution walkthroughs; ensure adherence to governance, security, and compliance standards. Diagnose and resolve production issues, performing root‑cause analysis and implementing long‑term fixes. Contribute to our SDLC practices (version control, CI/CD, automated testing) and help evolve engineering standards for Salesforce development. Mentor junior developers and admins, sharing best practices around CPQ configuration and Salesforce development. &nbsp; Your Experience 6–8+ years of hands‑on experience as a Salesforce Developer, with at least 3+ years focused on Salesforce CPQ in a complex, multi‑cloud environment. Strong expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, and core Salesforce platform features (Sharing, Security, Flows, Validation Rules, etc.). Proven experience designing and implementing Salesforce CPQ solutions, including: Product and bundle configuration Pricing methods (block, cost‑plus, tiered, etc.) Discounting strategies and approvals Quote templates and document generation Experience supporting end‑to‑end quote‑to‑cash or lead‑to‑cash processes in B2B SaaS or subscription‑driven businesses. Solid understanding of data modeling and transactional flows across Salesforce Sales Cloud and CPQ (Accounts, Opportunities, Quotes, Orders, Assets, Subscriptions). Familiarity with integration patterns (REST APIs, Platform Events, middleware tools) and working with external systems (billing, ERP, CLM). Strong problem‑solving skills and the ability to balance scalability, maintainability, and speed. Excellent communication skills and experience collaborating with non‑technical stakeholders in Sales, Finance, and Operations. Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (or equivalent experience). Nice to Haves Salesforce certifications such as Platform Developer II, Salesforce CPQ Specialist, or Application Architect. Experience with subscription billing, revenue recognition, or other finance/ERP systems. Hands‑on experience with DevOps for Salesforce (e.g., Git‑based workflows, CI/CD pipelines, automated testing frameworks). Background working in high‑growth SaaS companies or similar fast‑paced environments. #ZEOLife at Zuora At Zuora, we’re constantly learning, iterating, and innovating. Our people — known as ZEOs — are empowered to take ownership, challenge the status quo, and make a meaningful impact. We collaborate deeply, think boldly, and support one another to make what’s next possible for our customers, our communities, and each other. We offer (benefits may vary by location; details will be shared during the interview process): Competitive compensation, variable bonus opportunities, and retirement programs Comprehensive medical coverage Generous, flexible time off Paid holidays, wellness days, and a company‑wide year‑end break Learning &amp; development support Opportunities to volunteer and give back, including charitable donation matching Resources and support for your mental wellbeing Location &amp; Work Arrangements Teams at Zuora are empowered to design flexible, intentional ways of working. In our dynamic, globally distributed company, we balance flexibility with responsibility — to each other, to our customers, and to our mission. Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by emailing assistance@zuora.com.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$124,500&mdash;$171,250 USD

Sr Salesforce Developer (CPQ)

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role The Global Customer Support team fulfills a super important role for Zuora. It is often the main point of contact for a customer and a key advocate of the customer experience. Our team includes more than 100 ZEOs across different locations worldwide, who are strategically structured around our functional teams and customer support levels that increase in complexity and the skills and experience needed to handle them.&nbsp;&nbsp; YOUR MISSION: We’re seeking a Technical Support Engineer -2 to join our growing Global Support team. The ideal candidate is a skilled professional with a strong technical background, capable of providing enterprise-level support, troubleshooting complex software applications, and communicating effectively.&nbsp; Does that sound like you? If so, we’d love to hear from you! This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp; What you’ll do Provide high-quality technical support to Zuora customers via ticketing systems and live sessions (e.g., Zoom), ensuring an excellent customer experience.&nbsp;&nbsp; Analyze, track, and resolve customer issues promptly to maintain high levels of client satisfaction.&nbsp;&nbsp; Triage and prioritize issues based on severity, business impact, and customer urgency.&nbsp; Collaborate closely with Engineering and Product Management teams to advocate for customer needs and drive product improvements.&nbsp; &nbsp;Investigate customer inquiries, document defects, and troubleshoot issues—resolving or escalating as needed.&nbsp;&nbsp; Take full ownership of customer issues from initial report through to resolution and closure.&nbsp;&nbsp; Build deep expertise in Zuora Billing from both technical and business perspectives.&nbsp;&nbsp; Contribute to Knowledge-Centered Service (KCS) by documenting solutions, including configuration, customization, and integration scenarios.&nbsp;&nbsp; Manage critical escalations effectively, ensuring timely communication and resolution.&nbsp;&nbsp; Deliver Level 2 (L2) support specifically for the Zuora Billing product.&nbsp;&nbsp; Act as a Subject Matter Expert (SME) in Billing, mentoring and guiding team members.&nbsp;&nbsp; Continuously expand knowledge across the broader Zuora product suite.&nbsp; Participate in a&nbsp; 24/7 global support model, including rotational shifts and weekend on-call duties. Your experienceBachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).&nbsp;&nbsp;Minimum of 3+ years of experience in Application or Technical Support roles.&nbsp;&nbsp; Experience leveraging AI tools to improve efficiency, productivity, and quality in daily work activities. Hands-on experience with billing systems or financial enterprise applications.&nbsp;&nbsp;Strong technical proficiency in SaaS-supporting technologies such as:&nbsp; XML, REST APIs, SOAP APIs&nbsp; SQL, Kibana&nbsp; Web services, HTML&nbsp; Java and/or JavaScript&nbsp;&nbsp;Experience working in a 24/7 rotational shift environment.&nbsp;&nbsp;Excellent verbal and written communication skills, with the ability to explain complex technical concepts to diverse audiences.&nbsp;&nbsp;Proven ability to collaborate effectively with global, cross-functional teams.&nbsp;Strong problem-solving mindset with the ability to remain composed under pressure.&nbsp;&nbsp;Demonstrated eagerness to learn new technologies, tools, and processes in a fast-paced environment.&nbsp;&nbsp; Nice to haves: Foundational understanding of SaaS integration concepts and workflows&nbsp;&nbsp; Experience working with billing systems or financial enterprise applications&nbsp;&nbsp; Familiarity with the Order-to-Cash (O2C) business cycle&nbsp;&nbsp; Hands-on experience with Zuora Billing is a plus&nbsp;&nbsp; Proficiency with support and diagnostic tools such as Zendesk, Slack, Kibana, database query tools, AI Tools and Postman #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; &nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Application Support Engineer II

&nbsp; Company Overview At Zuora, we power the companies leading the Subscription Economy. Across software, media, manufacturing, IoT, and telecom, the world’s most innovative brands rely on Zuora to monetize recurring revenue, launch new pricing models, and transform how they engage their customers. Modern businesses don’t just sell products — they build ongoing relationships, continuously innovate, and unlock new revenue streams. Zuora sits at the center of that transformation. Following a standout year of new business growth in Northern Europe, we are accelerating our investment in the region to capture the next wave of opportunity. &nbsp; The Team &amp; Role – Enterprise Account Executive (New Business) Northern Europe (UKI, Nordics, Benelux)&nbsp; Northern Europe is one of Zuora’s fastest-growing regions, with strong momentum in new logo acquisition and market expansion. We are now doubling down on that success. We are seeking a high-performing Enterprise Account Executive to drive new business across Northern Europe, targeting large enterprise organizations undergoing monetization and business model transformation. This is a pure new business, hunter role focused on: Opening strategic enterprise accounts Building pipeline from scratch Winning complex, multi-stakeholder deals Positioning Zuora as a critical platform for monetization transformation You will operate as the&nbsp;commercial leader for new logo acquisition in your territory, creating demand, shaping opportunities, and closing high-value enterprise deals. This is not account management. This is enterprise new business creation at scale. &nbsp; What You’ll Do Drive New Logo Growth Identify, target, and win new enterprise customers across Northern Europe Build and execute a strategic territory plan focused on high-value accounts Create and progress a self-generated pipeline through outbound, ecosystem, and marketing collaboration Lead full-cycle sales from first engagement to close &nbsp; &nbsp; Own Pipeline &amp; Revenue Creation Consistently exceed new business ARR targets Build a predictable, high-quality pipeline across your territory Drive disciplined forecasting and deal execution using structured sales methodologies Maintain strong deal velocity across complex enterprise cycles &nbsp; Engage at Executive Level Establish trusted relationships with CFOs, CIOs, and Digital Transformation leaders Lead value-based conversations around monetization strategy, recurring revenue, and business model innovation Navigate complex stakeholder environments and align multiple decision-makers &nbsp; Leverage Ecosystem &amp; Partnerships Partner with SI’s (PwC, Deloitte, Workday ecosystem) to unlock new opportunities Align with marketing and partner teams to create warm, scalable pipeline generation Build influence across the broader ecosystem to accelerate deal cycles &nbsp; Collaborate to Win Work closely with Solution Engineering, Customer Success, and Product teams to craft compelling solutions Drive alignment internally to support deal progression and remove friction Ensure strong handover for long-term customer success post-sale &nbsp; What Makes This Role Exciting You’re joining at a time of proven new business momentum in Northern Europe You’ll have the opportunity to open and win strategic enterprise accounts You’ll operate in high-value, complex sales cycles with real C-level access You’ll be at the forefront of how companies transform their revenue models You’ll directly influence Zuora’s next phase of growth in the region &nbsp; You are building the next generation of Zuora customers. &nbsp; What You’ll Need to Be Successful 7+ years of enterprise SaaS new business sales experience Proven track record of winning new logos and exceeding ARR targets Experience in complex, multi-stakeholder enterprise sales cycles Strong pipeline generation capability (outbound, ecosystem, partner-led) Executive presence and ability to sell to CFO/Finance and IT stakeholders Discipline in forecasting and territory planning Experience operating across Northern European markets &nbsp; Your Profile You are: A true hunter with a passion for winning new business Track record of selling complex, multi-stakeholder solutions to the C-level, ideally within ERP or other financial applications into the office of the CFO.&nbsp; Commercially driven and energized by pipeline creation and deal closure Comfortable operating at C-level in complex environments Strategic in territory planning and account targeting Resilient, proactive, and highly competitive Motivated by building something — not just managing it You see new business as a structured, repeatable discipline — not opportunistic selling. &nbsp; #ZEOLife at Zuora At Zuora, we think like owners. We build with intent. We operate with accountability. And we collaborate deeply to win as a team. You’ll work alongside high-caliber colleagues across Sales, Product, Customer Success, and Services — all aligned around one goal: driving sustainable growth through new business innovation. &nbsp; &nbsp;

Enterprise Account Executive (New Business)

About Zuora At Zuora, we’re building the monetization platform for the AI era. As AI reshapes how products are created, delivered, and priced, businesses are moving beyond static SKUs and one-time transactions. They’re experimenting with usage-based models, hybrid offerings, and dynamic pricing—often across multiple channels at once. Zuora sits at the center of that shift. We help companies design, launch, and scale modern monetization strategies—powering everything from subscriptions to usage-based and AI-driven models. Our platform enables the full quote-to-cash lifecycle so businesses can iterate faster, reduce operational friction, and unlock new revenue streams. The Opportunity We’re hiring a Senior Product Marketing Manager to define and scale Zuora’s Commerce story. Commerce at Zuora is how our customers sell and transact across channels, business models, and customer journeys. From self-serve checkout to sales-led quoting, from subscriptions to usage and hybrid models, Zuora enables companies to transact seamlessly across the entire customer lifecycle. This role is about turning that breadth into a clear, compelling, and differentiated story and, critically,&nbsp; bringing new commerce capabilities to market in a way that drives real growth. &nbsp; What You’ll Do Define the Commerce Narrative Shape how Zuora defines modern, omnichannel commerce in an AI-driven world. Build messaging and positioning that simplifies complex capabilities into clear customer value. Establish a strong, differentiated point of view in a crowded, diverse market. Lead High-Impact Launches Own go-to-market strategy for new commerce capabilities Partner with Product on roadmap, packaging, and pricing decisions Drive alignment across Marketing, Sales, Customer Success, and Partnerships Enable the Business to Sell Build high-quality, practical enablement (decks, demos, battlecards, talk tracks) Help sales teams confidently position our solutions across multiple buyer personas Translate strategy into tools that drive pipeline and close rates Bring the Customer Voice to Market Capture and scale customer stories, use cases, and proof points Ground messaging in real-world outcomes across industries and business models Continuously refine positioning based on feedback and data Drive Growth Through Clarity &amp; Differentiation Identify where we win—and double down Track competitive trends and evolving buyer expectations Continuously evolve our story as the market shifts About You You may be a great fit if you: 5+ years of Product Marketing experience in B2B SaaS Proven success leading product launches from concept through GTM execution Strong storytelling and positioning skills—you can make complex things feel simple and compelling Experience partnering closely with Product on roadmap, pricing, or packaging Track record of building effective sales enablement that drives results Highly collaborative—you know how to align cross-functional teams and drive momentum Comfortable operating in fast-moving, evolving environments &nbsp; Nice to have (but not required): Experience in commerce, billing, CPQ, or quote-to-cash ecosystems Familiarity with usage-based pricing or modern monetization models Exposure to AI-driven products or platforms Location Bay Area: Hybrid (3 days/week in Foster City) Remote: Open, with occasional travel About the Team You’ll join Zuora’s Product Marketing team, which sits at the intersection of Product, Sales, Marketing, Customer Success, and Finance. Our mission is to define how Zuora wins in the market and to equip our GTM teams with the stories, strategies, and tools they need to succeed. We: Partner closely with Product to shape roadmap, pricing, and packaging. Work hand-in-hand with Sales, Solutions, and Customer Success to refine messaging based on real-world feedback. Operate as a highly collaborative, globally distributed team, balancing async work with intentional moments for live collaboration. Offer meaningful opportunities for growth and development, whether you’re deepening your product domain expertise, expanding your ownership across new products, or leading high-visibility, cross-functional initiatives. Team members who thrive here are curious, resourceful, and comfortable “connecting the dots” across functions to drive clear, cohesive execution. &nbsp; Pay and Benefits Compensation &nbsp; This role offers a base salary range of $155,800 - $214,250 in our primary hiring locations, plus variable bonus. Actual compensation will be based on your&nbsp;experience, skills, and location in line with local market benchmarks and Zuora’s internal compensation framework. (We will share region-specific details during the interview process and in accordance with local legal requirements.) &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs. Medical, dental, and vision insurance. Generous, flexible time off, plus paid holidays, “wellness” days, and a company-wide year-end break. Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy). A Learning &amp; Development stipend to support ongoing growth. Opportunities to volunteer and give back, including charitable donation matching where available. Free resources and support for your mental wellbeing. &nbsp; Location-specific benefits and eligibility details will be shared during your interview process. &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions. Learn constantly and iterate often. Build an inclusive, high-performance culture where people feel inspired, connected, and valued. Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$155,800&mdash;$214,250 USD

Sr Product Marketing Manager, Commerce

About Zuora Zuora is powering how companies monetize in an AI-first world. As businesses adopt new pricing models and expand globally, payments are becoming more complex and more strategic. It’s no longer just about processing transactions. It’s about optimizing conversion, supporting global scale, enabling new business models, and creating seamless customer experiences across every touchpoint. xZuora is investing to make payments a core part of modern monetization—and a key driver of growth for our customers. The Opportunity We’re looking for a Senior Product Marketing Manager with deep payments expertise to help shape and scale Zuora’s Payments business. This is a highly strategic, GTM-focused role with broad visibility across the company. You’ll help define how we position our payments capabilities, bring new offerings to market, and build stronger awareness and credibility in the payments ecosystem. You’ll partner closely with Product, Sales, and leadership to connect product innovation to market opportunity and help unlock new revenue streams for Zuora and our customers. What You’ll Do Shape the Payments Story &amp; Market Position Develop clear, differentiated positioning for Zuora Payments Translate complex payments capabilities into simple, outcome-driven value Help establish Zuora as a credible, trusted partner in the payments space Lead Strategic GTM Initiatives Own go-to-market strategy for new payments capabilities and enhancements Drive coordinated launches that build awareness and pipeline Align cross-functional teams around a cohesive narrative and execution plan Partner Deeply with Product &amp; Leadership Bring market, customer, and competitive insights into product strategy Help inform roadmap, packaging, and monetization decisions Act as a strategic partner—not just a downstream marketer Build Market Awareness &amp; Credibility Increase visibility of Zuora Payments through launches, content, and storytelling Support thought leadership and industry engagement Contribute to how we show up with customers, partners, and analysts Engage Customers &amp; Unlock Growth Work closely with customers to understand real-world payments challenges Develop use cases, proof points, and stories that drive adoption Support strategic deals and opportunities where strong positioning matters &nbsp; About You 5–8+ years of Product Marketing experience, with strong domain expertise in payments Deep understanding of the payments ecosystem (gateways, processors, global payments, authorization, fraud, etc.) Proven ability to lead strategic GTM initiatives and influence cross-functional stakeholders Strong positioning and storytelling skills—you can make complex systems feel intuitive and valuable Experience partnering closely with Product and contributing to strategic decisions Comfortable operating at both strategic and execution levels Bonus Points Experience in fintech, billing, or quote-to-cash platforms Familiarity with global payments, compliance, or multi-entity environments Background in consulting or other strategic roles Location Bay Area: Hybrid (3 days/week in Foster City) Remote: Open, with occasional travel About the Team You’ll join Zuora’s Product Marketing team, which sits at the intersection of Product, Sales, Marketing, Customer Success, and Finance. Our mission is to define how Zuora wins in the market and to equip our GTM teams with the stories, strategies, and tools they need to succeed. &nbsp; We: &nbsp; Partner closely with Product to shape roadmap, pricing, and packaging. Work hand-in-hand with Sales, Solutions, and Customer Success to refine messaging based on real-world feedback. Operate as a highly collaborative, globally distributed team, balancing async work with intentional moments for live collaboration. Offer meaningful opportunities for growth and development, whether you’re deepening your product domain expertise, expanding your ownership across new products, or leading high-visibility, cross-functional initiatives. &nbsp; Team members who thrive here are curious, resourceful, and comfortable “connecting the dots” across functions to drive clear, cohesive execution. &nbsp; Pay and Benefits Compensation This role offers a base salary range of&nbsp;$155,800 - $214,250 in our primary hiring locations, plus variable bonus. Actual compensation will be based on your experience, skills, and location in line with local market benchmarks and Zuora’s internal compensation framework. (We will share region-specific details during the interview process and in accordance with local legal requirements.) &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs. Medical, dental, and vision insurance. Generous, flexible time off, plus paid holidays, “wellness” days, and a company-wide year-end break. Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy). A Learning &amp; Development stipend to support ongoing growth. Opportunities to volunteer and give back, including charitable donation matching where available. Free resources and support for your mental wellbeing. &nbsp; Location-specific benefits and eligibility details will be shared during your interview process. &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions. Learn constantly and iterate often. Build an inclusive, high-performance culture where people feel inspired, connected, and valued. Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$155,800&mdash;$214,250 USD

Sr Product Marketing Manager, Payments

About Zuora At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Opportunity and the Team Zuora’s Customer Success organization helps customers realize maximum value from their investment in Zuora. The Customer Success Strategy &amp; Operations team supports both the CS organization and our customers by building the processes, tools, and systems that enable Customer Success to operate effectively at scale.. We are looking for a detail-oriented intern to support operational and analytical work during a temporary coverage period. In this role, you will work closely with Strategy &amp; Operations managers to support digital and scaled Customer Success programs and test emerging AI-driven workflows, with data analysis and reporting as core supporting activities. The work is hands-on and execution-focused, well suited for someone who enjoys working with data, systems, and clearly defined processes, and who wants exposure to how Customer Success strategy is executed in a SaaS environment. &nbsp; This is a remote position.&nbsp; &nbsp; About You AI Testing &amp; Data Validation Test AI-enabled workflows by reviewing outputs for accuracy, completeness, and relevance. Compare AI outputs against source systems and documented business rules. Perform structured validations and track findings to support iteration and improvement. Digital &amp; Scaled CS Program Support Support digital and scaled Customer Success programs by translating defined campaigns and business rules into clean, structured executable documents Support campaign tracking and iteration based on results Data Requests &amp; Reporting Support ad-hoc data requests related to customer and team performance (e.g., CS KPIs). Build and maintain reports in Excel (formulas, pivot tables, basic data modeling). Assist with reporting from Salesforce and other enterprise systems, including quarter-end and planning-related reports. Document report logic and data sources to ensure repeatability. Operational Support Help manage and prioritize incoming reporting, analysis, and operational requests. Support the creation and maintenance of process decks, documentation, and written materials used by the CS team. Support quarter-end, planning, and initiative-related analysis as needed. &nbsp; Your experience Currently pursuing a degree in business, operations, analytics, information systems, or a related field. Coursework, projects, or hands-on experimentation involving AI automation (e.g., evaluating AI outputs for accuracy and quality, basic prompt building and testing).&nbsp; Strong Excel skills (formulas, pivot tables). Comfortable working with data across multiple systems and learning new tools quickly. Experience with Salesforce reporting is a plus, not required. High attention to detail, strong organization, and clear written communication. &nbsp; Nice to Have Experience through coursework or personal projects exploring more advanced AI use cases, such as building simple agents or end-to-end workflows Exposure to CRM or analytics systems. Prior experience in reporting, analysis, or operations-focused roles or coursework. Pay and Benefits #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Intern, Customer

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s Application Security &amp; Security Engineering team partners closely with engineering to embed security into the software development lifecycle through scalable tools, processes, and culture. As a Senior Security Engineer, you’ll work hands-on with developers and architects to drive secure design, build security automation, and support critical projects across our cloud-native platform. This role is part of our growing presence in Sydney and offers the opportunity to shape and scale security practices globally. This is a hybrid position, so you'll work both remotely and in the office. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; What you’ll do Collaborate with teams across a global organization to support the adoption and implementation of secure software development practices and tooling. Contribute hands-on to critical engineering and tooling projects, working closely with technical leads and product owners to ensure security is a key part of successful project outcomes. Mentor engineers and influence architectural decisions to ensure security is embedded by design. Design and develop reusable, flexible security components and APIs to support scalable, secure application development across the company. Define and promote best practices to ensure software security without compromising functionality, usability, reliability, or availability. Participate in design and code reviews, providing actionable security recommendations as needed. Collaborate with project teams to design and prototype secure solutions, validating key assumptions and security objectives. Evaluate, implement, and support a range of security tools to improve visibility and reduce risk. Build strong relationships and communicate effectively with stakeholders throughout the SDLC, including Product, Engineering, and Operations teams. Your experience 8+ years of experience in application security, software development, or a related engineering role. Strong understanding of secure software development practices, including experience working with developers to embed security into the SDLC. Hands-on experience conducting security design reviews, threat modeling, and code reviews for web and cloud-based applications. Familiarity with common application vulnerabilities (e.g., OWASP Top 10) and experience in identifying and remediating them. Experience working with security tools such as SAST, DAST, SCA, and container security scanners. Ability to communicate security concepts effectively to both technical and non-technical stakeholders. Nice to haves: Experience with AWS security best practices and securing cloud-native architectures. Background in DevSecOps or building security automation into CI/CD pipelines. Familiarity with Bug Bounty triage or managing responsible disclosure programs. Experience with regulatory frameworks (e.g., ISO 27001, SOC 2, or GDPR) as they relate to product security. Programming or scripting skills (e.g., Python, JavaScript, or Go) to build internal tools or automation. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Attractive parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Senior Security Engineer

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity The Deal Desk team is an integral piece of Quote-to-Cash at Zuora and the Zuora-on-Zuora (ZoZ) program. Because Zuora strives to be its first and best customer, Deal Desk is positioned to influence enhancements to Zuora’s own suite of products. Your reach will not be limited to company growth via bookings; you will have the ability to touch the Zuora customer experience, too, via product growth!&nbsp; &nbsp; This is a hybrid position, so you'll work both remotely and in the office. &nbsp; Our Tech Stack: Zuora CPQ, Zuora Billing, Salesforce, FinancialForce, GSuite, Slack, Adobe, Suger… &nbsp; Within the first month:&nbsp; You will be provided introductions to specific cross-functional stakeholders, begin to build trust with them, and understand the nuances of each of their teams and processes and how they impact Deal Desk’s operations.&nbsp; You will be introduced to Zuora’s products, pricing, and contracts. You will assist with deal structures. By three months:&nbsp; You will build in-depth knowledge of Zuora’s products, pricing, and contracts. You will support sales in deal structures. You will understand Zuora’s quoting and approval process.&nbsp; You will assist in drafting and reviewing Order Forms. Within the first year:&nbsp; You will have an in-depth understanding of Zuora’s Deal desk operations. You will have an in-depth understanding of Zuora’s pricing and packaging structure.&nbsp; You will draft and review less complex Order Forms. You will advise sales on deal structures, contract terms, etc.. You will have an understanding of contractual terms in SaaS agreements. Execute other duties as assigned. About You &nbsp; 1-3 years Deal Desk, Finance, Bid Management, Sales Operations and/or Orders Management background Demonstrated ability to work effectively in a team environment with diverse stakeholders across Finance, Sales, Pricing, Legal, Systems and drive consensus to meet deadlines Ability to analyze, model and recommend the best course of action for complex pricing, negotiations, and quantitative experience required Knowledge of the end-to-end Quote-to-Cash process, experience with Salesforce and CPQ preferred Strong organizational and execution skills and ability to manage competing priorities Understanding of software revenue recognition issues, including revenue recognition under ASC 606 Excellent analytical and problem solving skills to enable informed decision making Ability to drive rapid, but fact-based decision-making with imperfect data Ability to manage multiple variables / levers, and toggle approach within defined parameters based on customer needs and business objectives Clear and thoughtful communicator with exceptional critical thinking skills&nbsp;&nbsp; A self-starter mentality and a desire to make a positive, lasting impact. Ability to handle peak order volume to meet end-of-month and end-of-quarter deadlines. This requires the ability to cover some morning, evening and weekend shifts around the end of each month and fiscal quarter. About the Team &nbsp; Zuora’s Deal Desk team sits within Finance and serves as deal advisors to the Sales organization. Our mission is to inspire and influence better strategic decisions to drive long-term booking growth while ensuring compliance, efficiency, and scalability. &nbsp; &nbsp; As a Deal Desk Analyst, you will work cross-functionally as part of the Deal Desk team, collaborating with Sales, Finance, and Legal, to ensure efficient quoting, contracting, and document review. Teamwork and collaboration are critical to the success of the right candidate.&nbsp; Zuora seeks a customer-centric attitude and appreciation for working collaboratively in a very fast-paced environment. The desired candidate, preferably with 1-3 years of experience, will thrive in environments where uncertainty is common and is skilled in bridging business and sales needs.&nbsp; &nbsp; Pay and Benefits &nbsp; Be as transparent as possible while allowing for differences by location and level. &nbsp; Compensation &nbsp; This role offers a base salary range of [insert range] in [primary hiring location], plus bonus and/or equity where applicable. Actual compensation will be based on experience, skills, and location. &nbsp; (Adjust language to local legal requirements and internal guidelines.) &nbsp; Benefits &nbsp; Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: &nbsp; Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support &nbsp; (Include any region-specific notes as needed, e.g., “Benefits may vary by location; details will be shared during the interview process.”) &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: &nbsp; Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued &nbsp; Our Commitment to an Inclusive Workplace &nbsp; Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. &nbsp; Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$88,000&mdash;$131,900 USD

Deal Desk Specialist

About Zuora At Zuora, we power the world’s shift to Modern Business. We’re helping people and companies subscribe to a better way of doing business—one that’s built on recurring relationships instead of one-time transactions, creating more value for customers, companies, and the planet. As pioneers of the Subscription Economy, our platform and expertise help the world’s most innovative organizations—from disruptive startups to global enterprises—monetize new business models, nurture long-term subscriber relationships, and optimize their digital experiences. Join us as we transform industries and shape the future of how businesses grow. The Opportunity Design and develop flexible, high-performance backend services and user-facing applications that enable deep product customization and scalability. Build end-to-end product capabilities across frontend and backend systems, with a primary emphasis on strong engineering fundamentals and product quality. Partner closely with Data Science, Product, UX, Platform, and Partner teams to productionize models, integrate AI/ML capabilities into product workflows, and scale intelligent systems reliably. Help bridge experimentation and production by building the APIs, services, pipelines, and tooling needed to deploy, monitor, and evolve data science solutions in real-world applications. Leverage AI-assisted engineering tools to improve development velocity, code quality, and team productivity. Write clean, maintainable, and scalable code, following strong software engineering practices and a mindset of continuous improvement. Build products that are intuitive, elegant, and user-focused — solving real problems for modern revenue teams. Write clean, maintainable, and scalable code, adhering to best engineering practices and continuous improvement Your experience B.Tech / B.E. in Computer Engineering or equivalent discipline. 5+ years of experience in full-stack software development. Hands-on expertise in a modern programming language (Java preferred). Strong understanding of cloud-based APIs (preferably AWS). Experience with microservices architecture (Spring Boot a plus). Solid knowledge of relational databases (Postgres, SQL, AWS RDS). Proven debugging, problem-solving, and communication skills. Curiosity and passion for exploring new technologies and AI tools (e.g., ChatGPT, Cursor, Lovable). Experience with agentic model architectures and RAG-based system implementation is a strong advantage. Experience with agentic model architectures and RAG-based system implementation is a strong advantage. Knowledge of Python and data modeling is a strong plus. About the Team &amp; the Role Product and Engineering’s AI Core team is building the next generation of intelligent product capabilities at Zuora. We are focused on creating scalable, AI-ready systems that enable agentic workflows, model-driven experiences, RAG-based solutions, and extensible platform services across our products. Our team partners closely with Product, Engineering, and Data Science to design and deliver production-grade AI systems — from backend services and APIs to agentic model development, RAG system implementation, orchestration, integration, and scalable deployment patterns. We’re on a multi-year journey to build a next-generation, microservices-based architecture that is modular, extensible, and designed to support the future of AI-powered revenue operations. This is a location specific position that requires you to come into the Chennai office regularly to be most effective.&nbsp; Our Tech Stack: Java Python, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform,ReactJS, Typescript, Postgres. About You B.Tech / B.E. in Computer Engineering or equivalent discipline. 5+ years of experience in full-stack software development. Hands-on expertise in a modern programming language (Java preferred). Strong understanding of cloud-based APIs (preferably AWS). Experience with microservices architecture (Spring Boot a plus). Solid knowledge of relational databases (Postgres, SQL, AWS RDS). Proven debugging, problem-solving, and communication skills. Curiosity and passion for exploring new technologies and AI tools (e.g., ChatGPT, Cursor, Lovable). Experience with agentic model architectures and RAG-based system implementation is a strong advantage. Experience with agentic model architectures and RAG-based system implementation is a strong advantage. Knowledge of Python and data modeling is a strong plus. Pay and Benefits #ZEOLife at Zuora At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com

Software Engineer III

Senior Partner Account Manager (GSI's &amp; ISV)&nbsp; Company Overview At Zuora, we power the companies leading the Subscription Economy. From SaaS and media to manufacturing and telecom, the world’s most innovative brands rely on Zuora to monetize recurring revenue, launch new business models, and transform how they engage their customers. Following strong growth in EMEA&nbsp; we are doubling down on partner-led sales as a core revenue engine. The Role We are hiring a senior partner account manager&nbsp; (London Based) a sales-led individual contributor responsible for driving partner-sourced revenue and co-sell execution across the EMEA region. This is a front-line commercial role, not a program management position. You will: Create and close pipeline through partners Drive joint sales execution on strategic enterprise deals Align partners directly to territory sales priorities Position Zuora as a core monetization platform within partner-led transformations You will work closely with GSIs (PwC, Deloitte, Accenture), Workday ecosystem partners, and strategic tech alliances (Salesforce, Microsoft, Adobe) to generate and win business. Your success is measured by revenue—not activity. What You’ll Do Drive Revenue Through Partners Own and deliver partner-sourced ACV targets Generate pipeline by co-selling with partners on named accounts Identify, shape, and progress joint opportunities from early stage to close Actively participate in deals—this is not a referral model Lead Joint Sales Execution Align with Account Executives on territory and account priorities Build and execute joint account plans with partners Engage in deal strategy, qualification, and progression Ensure partners are positioned to accelerate deal velocity and increase win rates Build a High-Impact Partner Ecosystem Develop strategic relationships with key SI and consulting partners Influence partners to prioritize Zuora in their sales motions Help partners build repeatable Zuora-led offerings that drive pipeline Focus on quality over quantity—high-impact partners that generate revenue Accelerate Enterprise Deals Engage directly with C-level stakeholders alongside partners Position Zuora within large-scale transformation programs Partner with Solution Engineering and Services to win complex deals Own Forecast &amp; Commercial Discipline Maintain accurate forecasts for partner-sourced and influenced pipeline Track partner contribution to bookings and pipeline health Drive accountability across partner and internal teams to deliver results What Makes This Role Exciting You are at the center of Zuora’s revenue growth strategy in Northern Europe You directly influence and close high-value enterprise deals You leverage a powerful partner ecosystem to scale your impact You operate in a high-visibility, high-impact sales role You build a partner-driven pipeline engine from the front line You are a revenue leader through the partner channel. What You’ll Need to Be Successful 10+ years in enterprise SaaS sales, alliances, or partner-led selling roles Proven track record of closing or driving revenue through partners Strong experience working with GSIs (PwC, Deloitte, Accenture, EY, etc.) and Workday Deep understanding of co-sell motions and enterprise deal cycles Ability to engage and influence C-level stakeholders Strong pipeline generation and deal qualification skills Commercial rigor in forecasting and territory execution Experience in Northern European markets Your Profile You are: A sales-first operator who thrives on closing deals Commercially aggressive with a focus on pipeline and revenue creation Highly collaborative but able to drive outcomes without authority Strategic in account targeting, but hands-on in execution Comfortable in complex, multi-stakeholder enterprise environments Energized by partner-led selling and ecosystem leverage You see partnerships as a force multiplier for winning business—not a coordination exercise. Success Metrics Partner-sourced and influenced ACV vs. target Pipeline generated through partners Joint deal win rates and deal velocity Strategic account penetration via partner ecosystem Contribution to overall regional revenue growth #ZEOLife at Zuora At Zuora, we think like owners. We move fast, operate with accountability, and win together. You’ll work alongside Sales, Solution Engineering, Services, and Partners to drive real commercial outcomes—not just build programs.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details£109,900&mdash;£164,900 GBP

Sr Partner Account Manager

Enterprise Account Executive (DACH) – Expansion &amp; New Business Locations: München (preferred), Berlin, Frankfurt, Stuttgart, London – Flexible Hybrid About Zuora At Zuora, we transform how modern companies do business. As the world moves fully into the&nbsp;Subscription Economy, organisations across the DACH region are shifting away from one-time transactions to recurring customer relationships, predictable revenue and sustainable growth. Our cloud-based platform enables exactly that — helping leading companies innovate, monetise new business models and deliver digital experiences that customers love. &nbsp; The Team &amp; Opportunity Our growth journey in DACH is accelerating, and we’re expanding our team with an experienced, entrepreneurial Enterprise Account Executive who thrives in both strategic account expansion and new-business acquisition.&nbsp; You will partner with some of the most innovative software, hardware, media, telecom and IoT companies in the region — helping them modernise finance, unlock subscription revenue and transform entire business models. This is a high-impact role for someone who wants ownership, autonomy and a clear path to success in a fast-growing international environment. What You Will Do Complete our in-depth onboarding and sales training to become an expert in Zuora’s portfolio, positioning and value proposition. Own your DACH territory and develop focused account and opportunity plans across both expansion within your installed base and new-business generation to build a strong, predictable pipeline. Engage with C-level stakeholders (CEO/CFO/CIO) to shape digital transformation and subscription strategies. Lead full, complex enterprise SaaS sales cycles — from qualification and discovery to value engineering, negotiation and closing. Identify, create and secure cross-sell, upsell and whitespace opportunities across your assigned accounts. Consistently exceed quarterly/annual revenue, new ACV and renewal targets. Work hand-in-hand with marketing, product and customer success to deliver seamless customer experiences and drive adoption. Accurately forecast and manage your business using best-practice sales methodology (MEDDIC/MEDDPICC). Represent the voice of your customers and ensure successful outcomes by coordinating internal teams when issues arise.&nbsp; About You 7+ years of enterprise SaaS sales experience, owning complex sales cycles and delivering consistent achievement and over-achievement. Proven success in expanding existing accounts, forming new relationships and winning new business, ideally with multi-stakeholder sales motions. Experience selling ERP, CRM, Finance or Revenue/Subscription solutions or other business-orientated value add software applications — ideally into the Office of the CFO. Strong strategic thinking and the ability to map technology to business transformation outcomes. Excellent communication, negotiation and presentation skills in German (native/fluent) and English. A structured, reliable, ownership-driven work style that resonates strongly in the DACH market. Comfortable working both independently and collaboratively in a dynamic, fast-paced international environment. Salesforce CRM experience and MEDDIC familiarity are a plus. Bachelor’s degree preferred. Willingness to travel within the region when required. Pay and Benefits As a ZEO, you are empowered to think differently, take ownership and make a measurable impact. We offer: Competitive compensation, bonus programs &amp; performance rewards Comprehensive health insurance Generous vacation, paid holidays, wellness days &amp; company-wide year-end break &nbsp;Fully paid parental leave Learning &amp; Development stipend Donation matching &amp; volunteering opportunities Mental wellbeing resources Flexible hybrid work model (remote + Munich office or other German hubs)

Account Executive

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity At Zuora, our growth story is only just beginning — and our Customer Solution Engineering team sits at the heart of it. We’re looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world’s most innovative companies. As a trusted partner to our Account Executives, you’ll tackle complex, business-critical challenges that define digital transformation. You’ll guide prospects and customers through their quote-to-cash journey, showing them how to embrace innovation, disrupt markets, and unlock new revenue streams in the Subscription Economy. In this role, you’ll combine technical expertise with strategic insight — delivering compelling demos, solving real-world problems, and helping enterprises reimagine how they grow.&nbsp; *This is a remote position with opportunities for in-person collaboration at team events, offsites, and office visits. What you’ll do Become an expert in Zuora’s platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training. Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics. Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation. Build and present customized use-case demonstrations tailored to each customer’s industry and objectives. Differentiate Zuora’s solutions by addressing technical objections, mitigating risks, and securing the technical win. Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs. Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment. Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora’s footprint. Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences. Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert. Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs. Travel as needed within your territory. About You 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.). A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes. Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences. Strong understanding of value-based selling and SaaS / cloud business models. Familiarity with subscription and recurring revenue models. Experience with structured sales methodologies such as MEDDIC or Value Selling. Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby). Bachelor’s degree or relevant FinTech or enterprise software experience. About the Team The Customer Solution Engineering team is a core partner in Zuora’s growth, working side-by-side with Account Executives and cross-functional partners to design solutions that solve customers’ most critical monetization and quote-to-cash challenges. You’ll join a highly collaborative, curious, and impact-driven group that: Works closely with Sales, Product, and Customer teams to shape deals and influence product direction. Thrives on solving complex technical and business problems in partnership with some of the world’s most innovative companies. Values continuous learning, knowledge sharing, and enabling one another to do the best work of our careers. Whether remote, hybrid, or in-office, you’ll stay closely connected to your teammates through intentional collaboration, regular syncs, and team events. &nbsp; Benefits At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$99,500&mdash;$160,950 USD

Location: London (Hybrid Working - 3 days per week office attendance) About Zuora At Zuora, we’re building what we call Modern Business. As the world moves toward subscription and usage-based models, we help organisations create recurring customer relationships that drive sustainable growth — for their businesses, their customers and the planet. Our platform powers some of the world’s most innovative companies across software, media, telecom, IoT and beyond, enabling them to monetise new business models, deepen customer relationships and deliver exceptional digital experiences. The Team &amp; The Opportunity We’re looking for a Senior Customer Solution Engineer to join our growing EMEA team, supporting enterprise customers and prospects across the region. This is a highly collaborative, customer-facing role where you’ll sit at the intersection of technology, business strategy and value-based selling. You’ll partner closely with Account Executives, Product, Solutions and Customer teams to help organisations understand what’s possible with Zuora — and how to turn that into real business outcomes. This role is location-specific and designed for someone ideally&nbsp;based in the London or Home Counties area, with regular time spent collaborating in our office to maximise impact. What You’ll Be Doing Become a trusted Zuora expert through comprehensive onboarding and enablement across our products, solutions and use cases Build strong technical relationships with customers and prospects, developing a deep understanding of their goals, constraints and operating models Lead compelling product demonstrations and technical presentations for senior stakeholders, including C-level audiences Design tailored, end-to-end demos aligned to each customer’s strategic objectives across multiple industries Support complex enterprise sales cycles by securing technical wins, addressing objections and clearly differentiating Zuora’s value Partner with Product and Solutions teams to influence roadmap priorities based on customer and market feedback Own adoption and technical health across accounts, ensuring customers realise value and meet agreed KPIs Help shape commercial strategy and identify expansion opportunities across business units and use cases Coordinate technical resources across Zuora and our partners to support successful outcomes Contribute to RFPs/RFIs, field events, and customer references where appropriate Support escalation management and collaborate cross-functionally to resolve issues and drive success Travel within your territory as needed What We’re Looking For You don’t need to tick every box — we value potential, curiosity and mindset as much as experience. 5+ years’ experience in Sales Engineering, Presales, Solution Consulting or Solution Architecture Strong interest in — or experience with — SaaS, Cloud and enterprise technology Comfort translating technical concepts into clear, business-focused value conversations Excellent presentation and communication skills, with confidence engaging both technical and non-technical audiences Familiarity with subscription or recurring revenue models (or a desire to become an expert) Experience working within a structured sales methodology (e.g. MEDDIC, Value Selling) A general understanding of APIs and modern application architectures Bachelor’s degree and/or relevant FinTech or enterprise software experience Our Technology Environment You’ll work alongside teams using modern, cloud-native technologies including: Java, Spring, REST APIs, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS Life at Zuora (#ZEOLife) As a ZEO, you’re empowered to take ownership, think differently and make a measurable impact. We’re building an inclusive, high-performance culture where people can grow, learn and do the best work of their careers. We support our people with: Competitive compensation and performance-based incentives Comprehensive health and wellbeing benefits Generous, flexible time off plus company-wide year-end break &nbsp;Fully paid parental leave Learning &amp; development stipend Volunteering opportunities and charitable donation matching Mental wellbeing resources and support (Benefits may vary by country and will be discussed during the interview process.) Flexible Working, Done Thoughtfully Zuora teams are empowered to design ways of working that balance flexibility with collaboration. For this role, you’ll combine remote work with regular in-office collaboration in London at least 3 times per week helping you build strong relationships and maximise impact. Our Commitment to Inclusion At Zuora, everyone belongs. Different perspectives, experiences and backgrounds make us stronger. We’re proud to be an equal opportunity employer and encourage applications from all communities. If you need adjustments or support during the application or interview process, we’re here to help.

Sr Customer Solution Engineer

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity We are looking for a Senior Revenue Advisor to join our Customer Solutions Engineering team, a critical function that helps prospects and customers transform how they manage revenue. In this role, you will partner closely with Account Executives and solution teams to solve complex business challenges and deliver compelling solutions that demonstrate the value of Zuora’s platform. Think of yourself as the “ZEO” (CEO) of your technical domain — guiding prospects through the full quote-to-cash lifecycle, showcasing Zuora’s capabilities, and helping organizations automate revenue accounting and accelerate growth. This is a high-impact, customer-facing role that combines technical expertise, business strategy, and storytelling to win deals and build lasting partnerships. &nbsp; Work Location This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. &nbsp; What You’ll Do Become a Zuora Expert Complete Zuora’s comprehensive onboarding and sales training Develop deep expertise in Zuora’s products, services, and solutions Guide Customers Through Transformation Act as a trusted advisor on revenue recognition automation Lead functional discovery sessions to understand business needs and constraints Design and present tailored solutions aligned with customer objectives Drive Technical Wins Deliver compelling product demonstrations and executive presentations Showcase how Zuora enables organizations to modernize revenue operations Handle technical objections and differentiate Zuora from competitors Build Strategic Customer Relationships Own the technical health and adoption of accounts Define and monitor business cases and KPIs for customer success Identify opportunities to expand Zuora’s footprint across business units Influence Product &amp; Strategy Partner with Product Management to shape product roadmap based on customer insights Share feedback and market context to inform product innovation Collaborate Across Teams Work closely with Account Executives, Solution Architects, Product teams, and partners Support RFPs/RFIs, marketing events, and field engagements Help resolve technical escalations and ensure customer success Travel Occasional travel within your sales territory to support customers and events &nbsp; About You BA/BS in Accounting or Finance (or equivalent) 5+ years of experience in Revenue Accounting Strong understanding of ASC 606 and IFRS 15 Ability to translate complex business needs into compelling solutions Excellent presentation and storytelling skills Comfort presenting to audiences ranging from operational teams to C-level executives Strong curiosity and motivation to master the quote-to-cash lifecycle Bonus Points If You Have Pre-sales or consulting experience Experience with Zuora Revenue (RevPro) &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support &nbsp; *Benefits may vary by location; details will be shared during the interview process &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts.Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Senior Revenue Advisor

Costa RicaAbout Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity &amp; About the Team Your demonstrated experience leading implementation teams, working at the enterprise level to deliver multiple moderate to complex solutions covering domestic or international regions, will enable you to successfully drive the delivery team, and monitor project quality, financials, risk, and performance for all Zuora implementations. You will be responsible for managing the end-to-end project delivery, ensuring that the project remains on time, within budget, and meets the customer's outcome expectations. Because you already have experience implementing Enterprise software systems and are proficient with SaaS or ERP or Order to Revenue systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time. Successful Solution Delivery Managers at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; About You Overall 10+ years of enterprise software experience, with at-least 5+ years as a program/project manager In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500. Previous experience with subscription billing and/or revenue implementation projects is a strong plus.&nbsp; Experience with SaaS-based implementation is very strongly desirable Strong client service and/or management consulting experience Strong ability to manage implementation financials, recognising the importance of both budget management and services revenue management Demonstrated experience managing multiple, concurrent engagements Successful candidates must have strong communication and problem-solving skills with strong customer focus with a results-outcome orientation Executive presence and comfort. You have experience and are comfortable with C-level communication. Comfortable working with and managing ambiguity and uncertainty. Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business solution topics Have developed domain industry or business process skills Demonstrated experience leading teams of architects, consultants, and developers Demonstrated experience Drives adoption through achieving business goals and innovation Demonstrated experience working with a cross-functional and geographically dispersed team&nbsp; Technology experience or awareness in the following: ERP, CRM, accounting/revenue systems, provisioning systems Billing, payment and revenue systems SaaS-based subscription management systems experience a strong-plus SaaS based software implementation Knowledge of Web Services, XML, SOAP, REST PMI Certification is a plus Travel needs: potential for up to 50% of the time (including possible international travel). &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. &nbsp; Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. &nbsp; We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Sr Solution Delivery Manager

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role As a Sr. SDET, you will be working with a team of talented engineers to drive quality, be the voice of the&nbsp; customer and influence teams to build quality into every phase of the SDLC.&nbsp; You will have a broad understanding of the zuora ecosystem as well as in-depth knowledge of the area you support. You enjoy wearing multiple hats and thriving in a rapidly-changing, entrepreneurial environment. You have the capacity to be a significant contributor in building Zuora’s next generation product of Order, Billing, Payments, Finance, Revenue, and Platform.&nbsp; If you are passionate about customers, SaaS and being part of a collaborative engineering team that continuously innovates then Zuora is the place for you. This is a location specific position that requires you to come into the office regularly to be most effective.&nbsp; &nbsp; Our Tech Stack: Java, MySQL, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; What you’ll do Drive quality best practices and set the quality standards/bar using metrics Influence product quality by surfacing risks, trade-offs, impact to customers Technical capacity to develop tools, frameworks, test automation &amp; drive adoption of tools and frameworks Drive AI&nbsp; initiatives to optimise the quality processes at different levels Proficiency on adapting to AI driven tools Drive quality focused discussions (test plan reviews, bug triage, customer issues) Partner &amp; collaborate with customer facing groups to better understand how the product is used by customers Broad understanding of CI systems and ability to come up with improvements to drive efficiency Your experience Degree in Computer Science or Software Engineering, or relevant education/experience. 8+ years in software testing, test automation or test development role Proven experience with delivering high quality software products within a full development lifecycle Experience with and good understanding of OO programming and concepts, preferably Java. Has worked with automated tools and testing frameworks to optimize test case development and execution Good verbal &amp; written communication skills and demonstrates the&nbsp; ability to collaborate across teams and organizations.&nbsp; Good exposure to AI-driven tools Work well in an entrepreneurial, team environment and be willing to remain vocal with thoughts and ideas. Nice to haves Experience testing in a distributed system, service-oriented architecture or SaaS product is a big plus Experience with CI systems and tools and good understanding of test pipelines Strong grasp of various QA and SDLC methodologies.&nbsp; Experience with Agile Methodology is a plus. Working knowledge of Cloud technologies (Docker, AWS) is a plus #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. &nbsp;

Senior Software Developer Engineer in Test

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models. Own the technical relationships with a deep understanding of customer needs and constraints&nbsp; Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries Secure technical wins by differentiating Zuora against the competition, handle technical objections and mitigate any concerns that might block a deal from closing Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs. Guide customers in designing and demoing solutions for subscription management, billing, and revenue recognition that positively impact pain points and ROI Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs. Establish and maintain business process flows, system architecture diagrams,, and maintain core project management assets to ensure long-term technical health. Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions. Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes. Own adoption and the technical health of the customer Deliver product demonstrations and technical presentations to an executive audience and articulate how Zuora’s platform will allow their business to succeed and grow Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries About The Team We are looking for a Customer Solution Engineer to join our team! The Customer Solution Engineer (CSE) is both a hands-on technical advisor and a trusted strategic partner for our customers. You’ll dive deep into the Zuora platform to become an expert, while also guiding customers on how to best architect and scale their subscription business. You’ll balance technical problem-solving with strategic advisory, collaborating with cross-functional teams to ensure solutions are both technically sound and aligned with business goals. Your background in Order to Cash, enterprise integrations, and financial or revenue systems will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape and demo solutions that drive measurable success. As a CSE, you’ll partner closely with executives and technical teams alike, leveraging your technical depth, communication skills, and business acumen to build long-term relationships and establish yourself as a trusted advisor. If you’re passionate about solving complex Order to Cash challenges and excited to help customers succeed in the Subscription Economy®, we’d love to have you on the team. This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. About You Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday). Excellent communication and relationship skills — able to work comfortably with both executives and technical teams. Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it. Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes. Proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations. Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology. Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus. Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued &nbsp; Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders.This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. &nbsp; Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Your demonstrated experience leading implementation teams, working at the enterprise level to deliver multiple moderate to complex solutions covering domestic or international regions, will enable you to successfully drive the delivery team, and monitor project quality, financials, risk, and performance for all Zuora implementations. You will be responsible for managing the end-to-end project delivery, ensuring that the project remains on time, within budget, and meets the customer's outcome expectations. Because you already have experience implementing Enterprise software systems and are proficient with SaaS or ERP or Order to Revenue systems, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for multiple projects at a time. Successful Solution Delivery Managers at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; Your experience Overall 10+ years of enterprise software experience, with at-least 5+ years as a program/project manager In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500. Previous experience with subscription billing and/or revenue implementation projects is a strong plus.&nbsp; Experience with SaaS-based implementation is very strongly desirable Strong client service and/or management consulting experience Strong ability to manage implementation financials, recognising the importance of both budget management and services revenue management Demonstrated experience managing multiple, concurrent engagements Successful candidates must have strong communication and problem-solving skills with strong customer focus with a results-outcome orientation Executive presence and comfort. You have experience and are comfortable with C-level communication. Comfortable working with and managing ambiguity and uncertainty. Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business solution topics Have developed domain industry or business process skills Demonstrated experience leading teams of architects, consultants, and developers Demonstrated experience Drives adoption through achieving business goals and innovation Demonstrated experience working with a cross-functional and geographically dispersed team&nbsp; Technology experience or awareness in the following: ERP, CRM, accounting/revenue systems, provisioning systems Billing, payment and revenue systems SaaS-based subscription management systems experience a strong-plus SaaS based software implementation Knowledge of Web Services, XML, SOAP, REST PMI Certification is a plus Travel needs: potential for up to 50% of the time (including possible international travel). #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity We are looking for a Technical Account Manager to join our team! The Technical Account Manager (TAM) is both a hands-on technical advisor and a trusted strategic partner for our customers. You’ll dive deep into the Zuora platform — designing workflows, analyzing data models, writing SQL queries, and advising on API integrations — while also guiding customers on how to best architect and scale their subscription business. You’ll balance technical problem-solving with strategic advisory, collaborating with cross-functional teams to ensure solutions are both technically sound and aligned with business goals. Your background in SaaS applications, enterprise integrations, and financial or revenue systems will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape solutions that drive measurable success. As a TAM, you’ll partner closely with executives and technical teams alike, leveraging your technical depth, communication skills, and business acumen to build long-term relationships and establish yourself as a trusted advisor. If you’re passionate about solving complex SaaS challenges and excited to help customers succeed in the Subscription Economy®, we’d love to have you on the team. This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. &nbsp; About You Your experience Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday). Strong proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations. Experience working directly with technical stakeholders to design data models, process flows, and system integrations. Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology. Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus. Excellent communication and relationship skills — able to work comfortably with both executives and technical teams. Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes. Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it. &nbsp; About The Team Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models. Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs. Guide customers in designing robust, scalable solutions for subscription management, billing, and revenue recognition. Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs. Establish and maintain system architecture diagrams, runbooks, and configuration documentation to ensure long-term technical health. Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions. Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: &nbsp; Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to&nbsp;assistance@zuora.com (or local equivalent, where applicable).

Design @ Zuora For over 15 years, Zuora has led the way in subscription management. Our platform has evolved through multiple technology stacks and acquisitions, which means there’s incredible diversity in our application—and also a tremendous opportunity to unify and elevate our UX standards. The Opportunity Be our first dedicated UX researcher and make an outsized impact. You'll have the unique opportunity to establish user research practices from the ground up, uncover critical friction points through customer interviews, and deliver recommendations that will directly influence what we build next. This isn't a coffee-fetching internship—your research will shape real product decisions. &nbsp; Over 3 months, you'll conduct 15-20 customer interviews, perform competitive analysis, synthesize findings, and deliver a prioritized roadmap of feature improvements. You'll work closely with our Head of Product Design while having the autonomy to drive your research independently. &nbsp; What You'll Do Conduct in-depth customer interviews to identify friction points and unmet needs Analyze user behavior using Qualtrics and Amplitude to validate interview findings Perform competitive analysis to identify market gaps and opportunities Synthesize research into actionable, prioritized recommendations aligned with business goals Present monthly findings to product, design, and engineering stakeholders Deliver a comprehensive final report that influences our product roadmap &nbsp; Who You Are Currently enrolled in a graduate program (HCI, UX Research, Psychology, Cognitive Science, or related field) Strong foundation in user research methodologies—you know how to conduct interviews, synthesize findings, and translate insights into recommendations Highly independent and self-directed—you can manage ambiguity and prioritize without constant oversight Excellent communicator who can present complex findings clearly to different audiences Analytical thinker who can balance qualitative insights with quantitative data Portfolio or examples of previous research work (academic or professional) &nbsp; Bonus Points Experience with B2B SaaS products or fintech Familiarity with Qualtrics, Amplitude, or similar tools Track record of conducting remote user interviews Knowledge of competitive analysis frameworks &nbsp; What You'll Gain Real impact: Your research will directly influence product decisions, not collect dust in a folder Ownership: Establish research practices in an organization without a dedicated research team Portfolio gold: Ship professional research artifacts you'll be proud to show in interviews Mentorship: Work directly with our Head of Product Design and cross-functional leaders Industry exposure: Deep dive into complex B2B fintech problems Network: Build relationships and get strong references for your next role &nbsp; The Details Duration: 3 months (12 weeks) Compensation: $30/hour Work Model: Hybrid with more in-office time during the first month for onboarding, then flexible Start Date: May 2026 (flexible based on your availability) Reports to: Head of Product Design &nbsp; How to Apply Send us your resume, portfolio (or link to research samples), and a brief note about why you're interested in this role and what you hope to gain from the experience.

UI/UX Research Intern

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity As a Technical Consultant (TC), you will draw on your technical, problem solving&nbsp; skills to help customers successfully manage and adopt Zuora products. Your technical experience, attitude and aptitude will play a critical part in your deliverables . As a TC, you will regularly engage with your solution architects , technical architects , including executives of large enterprises and a cross-functional and geographically dispersed team. A successful TC&nbsp; utilizes their technical skills,&nbsp; communication skills and ability to understand requirements to effectively convert business needs into best possible solutions.&nbsp; Work directly with Zuora Product Engineers on customer use cases and feedback Understand Zuora product and subscriptions business Understand and Implement data/object models Understand process flows and architecture diagrams. Widen scope while talking to diversified teams across regions Develop and customize on top of OOTB available features and functionalities Provide your customers expertise on their business needs underlying Zuora product, Zuora APIs and integration best practices. Document technical Solutions, checklists&nbsp; and runbooks with the customer for sign-off. Provide guidance and Implement best practices to turn customers requirement into technical solutions Help customers with their UATs and production deployments. Handover the solution to support team to ensure customer gets the continued support after going live Get opportunity to work on workflows, HTML templates, Data Migration, Zuora CPQ, Zuora 360, Salesforce Supports the customer with regularly scheduled calls to answer functional and technical questions. Work with great consultants and gain from their experiences and knowledge&nbsp; About the Team We are looking for a Technical Consultant to join our India team in either our Chennai or Bangalore hubs (with 3 days per week based in the office). The Technical Consultant will work with solution architects and customers to help them get the as per their designed requirement and turn the requirement into technical flows with an optimal solution. A Zuora TC works closely with our SA’s, TA’s, SDM’s, Customers&nbsp; and Product Engineers, responsible for delivering the solution agreed and defined by SA’s.&nbsp;&nbsp; For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. About You At least 3-8 years of technical experience At least 3-5 years of experience in consulting roles within a professional services organization Bachelor’s of Science in Computer Science or in Business preferred. Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language Object oriented framework experience. Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations. Ability to understand the requirements clearly and implement them to have smooth customer experience . Understand the Zuora product. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment. Experience managing tasks on multiple projects simultaneously. Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Technical Consultant

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity Zuora is looking for an experienced Internal Communications Manager to design and lead a global communications strategy that keeps every ZEO (employee) informed, aligned, and inspired as we grow. In this role, you’ll shape how we tell our story internally — connecting our vision, strategy, and culture to the day-to-day experience of ZEOs across regions and functions. You’ll partner closely with the CEO, Chief Diversity Officer, ZEO Success (HR), Marketing, and senior leaders to build a cohesive internal communications system and cadence that supports change, amplifies our culture, and helps teams act with speed and clarity. This is a highly visible, hands-on role where you’ll combine strategic thinking, storytelling, and program execution to deliver measurable impact on employee engagement and alignment. What You’ll Do Design and deliver a global internal communications strategy that clearly connects ZEOs to our vision, strategy, and priorities, as reflected in year-over-year improvement on engagement survey items related to communication, leadership visibility, and understanding of company direction. Establish a consistent leadership communications cadence (e.g., All Hands, global kickoffs, executive updates) that enables senior leaders to communicate with clarity and confidence, increasing perceived effectiveness of leadership communication and reducing last-minute, reactive comms. Modernize and optimize internal channels — including the intranet, newsletters, All Hands, and other digital and live forums — to drive higher reach and engagement (e.g., improved open rates, attendance, and content consumption across key employee segments). Lead communications for major enterprise initiatives and change programs (e.g., organizational changes, talent programs, Inclusion &amp; Diversity, Social Impact), enabling successful adoption as measured by clear understanding of changes, reduced confusion, and progress against initiative-specific goals. Own the end-to-end engagement survey program as a critical bridge between leadership and ZEOs — driving strong participation, insightful narrative synthesis, and follow-up action plans that lead to observable improvements in team and company-level results. Build and manage an editorial calendar and small comms team that brings structure, predictability, and prioritization to internal storytelling, ensuring HR and company-wide moments are coordinated, relevant, and aligned to our values and brand. &nbsp; About You You may be a great fit if you: Bring significant experience (typically 8+ years) in employee/internal communications, corporate communications, or related fields, including experience leading people or cross-functional programs. Have a track record of building integrated internal communications programs that improve employee understanding, engagement, and connection to company strategy — ideally in a fast-paced, global technology or B2B environment. Are a strong storyteller and writer who can quickly distill complex topics into clear, compelling, and visually engaging narratives for different audiences and channels. Demonstrate strategic acumen — you see the big picture, connect dots across functions, and use communications to drive culture, change, and business outcomes (not just distribute information). Excel at stakeholder management and collaboration, building trusted, productive relationships with executives, HR, Marketing, and leaders across regions; you know the “how” matters as much as the “what.” Thrive in an ever-changing, high-growth environment, balancing long-term planning with the ability to pivot and respond to urgent issues and time-sensitive communications. Have experience creating and executing communications strategies for talent programs, Social Impact, and Inclusion &amp; Diversity initiatives, and care deeply about building an inclusive, high-performance culture. Are comfortable using data (e.g., engagement survey results, channel analytics) and feedback to measure impact, iterate, and continuously improve communications programs. Nice to have: Experience working closely with or within Marketing to align internal and external narratives. Familiarity with modern internal communications tools and analytics (e.g., intranet platforms, town hall tooling, survey/feedback tools, video and visual content formats). &nbsp; About the Team You’ll sit within Marketing, working in close partnership with ZEO Success (HR), Executive Communications, PR, and leaders across the business. The team’s mission is to craft and deliver clear, consistent narratives that help ZEOs understand where we’re going, how we’ll get there, and how their work connects to our success. We operate as a highly collaborative, cross-functional group — partnering with the CEO staff, HR, and GTM and Product leaders globally. The team is distributed, with ZEOs across regions and time zones; we embrace hybrid ways of working, use async tools and regular live forums to stay connected, and prioritize both high standards and psychological safety. As part of this team, you’ll have the opportunity to grow your scope over time, lead strategic initiatives, and shape the internal communication function at Zuora. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. &nbsp; Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. &nbsp; We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$113,100&mdash;$153,000 USD

Internal Communications Manager

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity As a Zuora Enterprise Solution Architect (ESA), you will be a trusted partner and advisor to live, already-implemented customers. This role is focused on maximizing the value of Zuora solutions by aligning them with customers’ strategic goals, optimizing Order-to-Revenue operations, and driving measurable business outcomes. You will deliver customized roadmaps, lead strategic workshops, and provide ongoing optimizations to ensure that Zuora’s platform continues to meet customers’ evolving needs. Acting as a key strategist, you’ll guide customers through challenges and opportunities, helping them unlock the full potential of Zuora to support their long-term growth and success.Key Responsibilities Strategy Alignment Collaborate with customers to understand their business objectives and develop phased, actionable roadmaps tailored to their strategic goals. Design scalable solutions that evolve with customers’ growth, ensuring long-term value creation and adaptability to changing business needs. Prioritize frameworks that deliver measurable outcomes and align with best practices in subscription management and Order-to-Revenue processes. Strategic Advisory &amp; Insights Serve as a trusted advisor, offering actionable insights into industry trends, best practices, and process optimizations. Provide strategic guidance to help customers leverage Zuora for operational agility, enhanced efficiency, and competitive advantage. Proactively identify opportunities for innovation and improvement, ensuring customers continuously extract value from Zuora. Workshops &amp; Optimization Lead standardization workshops to assess and optimize configurations, workflows, and customizations, establishing scalable and efficient frameworks. Facilitate detailed workshops to refine configurations, improve system performance, and streamline processes, delivering tailored recommendations to maximize ROI and user satisfaction. Lead technical configuration and integration reviews and provide optimization recommendations. About You 5+ years of hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, with expertise in designing scalable, impactful solutions. 10+ years of Domain-Specific Expertise: Experience with Billing and Revenue Management and ERP platforms such as SAP, Oracle, and NetSuite. Proven ability to deliver customer-aligned roadmaps and provide strategic advisory that aligns with evolving business needs. Integration Proficiency, strong understanding of REST and SOAP APIs, and ETL, with experience integrating with ERP, CRM, and core systems. Exceptional strategic thinking, analytical, and communication skills with a customer-first approach. Preferred Skills Advanced Zuora Certifications: Strong hands-on proficiency in Zuora Billing, Revenue, and CPQ modules, supported by certifications like Zuora Billing Certified Consultant and Zuora Billing Delivery Architect. Compliance Knowledge: Familiarity with GDPR, FISMA, ASC 606, and IFRS 15 compliance standards and their impact on revenue recognition. Diverse Industry Experience: Ability to adapt solutions across various sectors, particularly in subscription management industries. Global Project Leadership: Experience managing complex, multi-stakeholder projects in international and cross-cultural settings. Process Optimization: Expertise in leading workshops for standardization, configuration refinement, and process improvements to maximize ROI and efficiency. Strategic Advisory Skills: Ability to provide actionable insights into industry trends, best practices, and operational strategies for long-term customer success. Independent Consulting Acumen: Proven track record of self-directed consulting engagements, delivering results with minimal supervision. Strong Collaboration: Skilled in leading cross-functional teams, driving collaboration, and ensuring the successful delivery of large-scale solutions. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: &nbsp; Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process. &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts.Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$150,500&mdash;$194,800 USD

Enterprise Solution Architect - Billing, CPQ

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity Zuora is re-architecting CPQ for the next generation—moving beyond traditional configuration and pricing into AI-driven, agentic quoting systems that directly impact revenue growth and deal velocity. This role sits at the center of that shift, driving the core CPQ platform (DealDesk + pricing foundations) while unlocking high-leverage capabilities like agent-assisted quoting and pricing optimization (CPQ-x). You’ll tackle hard problems at the intersection of distributed systems, pricing complexity, and applied AI—from building scalable pricing engines to embedding intelligent agents into quote workflows. You’ll define and deliver the technical foundation for agentic quoting, de-risk critical GTM and product gaps, and shape how Zuora monetizes AI to drive measurable pricing uplift and sales efficiency. &nbsp; About You You’ll be successful in this role if you can own complex systems end-to-end and translate ambiguity into scalable, production-grade platforms. You’re equally comfortable going deep on architecture (e.g., pricing engines, distributed systems) and driving alignment across product, GTM, and data teams to ship high-impact capabilities. You may be a great fit if you: * Have significant experience leading backend/platform engineering teams building large-scale SaaS systems (CPQ, billing, pricing, or similarly complex domains). * Are strong at system design, technical judgment, and organizational leadership—able to make clear tradeoffs between flexibility, correctness, and scale. * Can bridge deterministic systems and AI-driven approaches, knowing when to apply rules vs ML/LLMs to solve real business problems. * Thrive in environments where requirements are complex and evolving, and where you’re expected to drive both long-term architecture and near-term execution. * Bring a track record of delivering high-impact platforms—e.g., scaling pricing systems, simplifying complex workflows, or embedding new capabilities (like AI) into core products. * Are effective at driving cross-functional outcomes, especially across Product, Data/ML, and GTM teams. ⸻ Nice to Have * Experience with CPQ platforms (Salesforce CPQ, Zuora CPQ, Apttus) * Background in subscription or usage-based pricing models * Familiarity with LLM patterns (RAG, embeddings) or production ML systems * Experience integrating with CRM/ERP systems or financial platforms &nbsp; About the Team The CPQ Engineering team owns the systems that sit at the center of Zuora’s revenue engine—powering how deals are configured, priced, and transacted across the Subscription Economy. The team is responsible for building scalable, high-correctness platforms that connect CRM, billing, and downstream financial systems. We work closely with Product, Data/ML, Sales/GTM, and Finance teams to ensure pricing and quoting workflows are both flexible and operationally sound. This includes deep collaboration on DealDesk workflows, pricing strategy, and embedding AI-driven capabilities directly into sales and quoting processes. The team operates as a distributed engineering organization, with a strong bias toward design-first development, async collaboration, and clear technical ownership. Decisions are driven by data, system constraints, and long-term maintainability rather than short-term patches. Engineers on this team gain exposure to core revenue systems, AI-driven product innovation, and cross-functional problem solving, with opportunities to expand scope across CPQ, Billing, and broader platform architecture while developing as technical and organizational leaders. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical Insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Director, Software Engineering

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Zuora’s Application Security &amp; Security Engineering team partners closely with engineering to embed security into the software development lifecycle through scalable tools, processes, and culture. As a Senior Security Engineer, you’ll work hands-on with developers and architects to drive secure design, build security automation, and support critical projects across our cloud-native platform. This role is part of our growing presence in Sydney and offers the opportunity to shape and scale security practices globally. This is a hybrid position, so you'll work both remotely and in the office. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS&nbsp; What you’ll do Collaborate with teams across a global organization to support the adoption and implementation of secure software development practices and tooling. Contribute hands-on to critical engineering and tooling projects, working closely with technical leads and product owners to ensure security is a key part of successful project outcomes. Mentor engineers and influence architectural decisions to ensure security is embedded by design. Design and develop reusable, flexible security components and APIs to support scalable, secure application development across the company. Define and promote best practices to ensure software security without compromising functionality, usability, reliability, or availability. Participate in design and code reviews, providing actionable security recommendations as needed. Collaborate with project teams to design and prototype secure solutions, validating key assumptions and security objectives. Evaluate, implement, and support a range of security tools to improve visibility and reduce risk. Build strong relationships and communicate effectively with stakeholders throughout the SDLC, including Product, Engineering, and Operations teams. Your experience 8+ years of experience in application security, software development, or a related engineering role. Strong understanding of secure software development practices, including experience working with developers to embed security into the SDLC. Hands-on experience conducting security design reviews, threat modeling, and code reviews for web and cloud-based applications. Familiarity with common application vulnerabilities (e.g., OWASP Top 10) and experience in identifying and remediating them. Experience working with security tools such as SAST, DAST, SCA, and container security scanners. Ability to communicate security concepts effectively to both technical and non-technical stakeholders. Nice to haves: Experience with AWS security best practices and securing cloud-native architectures. Background in DevSecOps or building security automation into CI/CD pipelines. Familiarity with Bug Bounty triage or managing responsible disclosure programs. Experience with regulatory frameworks (e.g., ISO 27001, SOC 2, or GDPR) as they relate to product security. Programming or scripting skills (e.g., Python, JavaScript, or Go) to build internal tools or automation. &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break Attractive parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; Location &amp; Work Arrangements This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity. This is not a fully remote position. &nbsp; The Opportunity Zuora’s Integration Hub (IH) team is building the connective tissue of the Subscription Economy. Our mission is to enable seamless, secure, and scalable integrations between Zuora and the broader enterprise ecosystem — including CRM, ERP, payments, data platforms, and partner applications. As a Software Engineer III on the Integration Hub team, you will design and develop high-performance integration services, event-driven systems, and extensible APIs that power mission-critical business workflows. You will play a key role in shaping a modern, scalable integration platform that supports real-time data exchange, automation, and enterprise-grade reliability. You will: Design and build scalable integration services, APIs, and connectors. Develop event-driven and microservices-based architectures to enable real-time data flows. Partner closely with Product, Platform, Security, and external partners to deliver reliable and extensible integration capabilities. Improve system performance, observability, and resilience across distributed systems. Write clean, maintainable, and well-tested code aligned with engineering best practices. Contribute to architectural discussions and drive technical improvements across the Integration Hub platform. About the Team Modern businesses rely on a complex ecosystem of systems — CRM, ERP, billing, payments, analytics, and more. As companies adopt subscription and usage-based models, seamless data flow between these systems becomes essential. The Integration Hub team is responsible for enabling: Pre-built and extensible connectors to third-party systems Event streaming and webhook frameworks Scalable APIs and integration services Secure, reliable, and observable data exchange across platforms We are investing in a next-generation integration platform built on microservices, cloud-native architecture, and event-driven design principles to power Zuora’s ecosystem strategy for years to come. Our Tech Stack includes:Java, Spring Boot, REST APIs, Microservices, Kafka, AWS, Kubernetes, Terraform, Postgres, and distributed event-driven systems. Your Experience B.Tech / B.E. in Computer Engineering or equivalent discipline. 5+ years of experience in backend or full-stack software development. Strong expertise in Java (preferred) or another modern programming language. Experience building RESTful APIs and distributed microservices. Familiarity with event-driven architectures (e.g., Kafka or similar messaging systems). Strong understanding of cloud platforms (AWS preferred). Experience with relational databases (Postgres, SQL, AWS RDS). Knowledge of system reliability, observability, and performance optimization. Strong debugging, problem-solving, and communication skills. Experience working on integration platforms, SaaS products, or enterprise systems is a strong plus. Curiosity and enthusiasm for exploring emerging technologies and AI-powered development tools. &nbsp;Nice to haves: Knowledge and experience in the Payment domain About You You enjoy solving complex system integration challenges. You think in terms of scalability, reliability, and extensibility. You take ownership and thrive in collaborative environments. You’re comfortable navigating ambiguity and contributing to evolving architectures. You care about writing clean code and building systems that other engineers love to use. &nbsp; Pay and Benefits At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what’s next possible—for our customers, our communities, and each other. We offer: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Location &amp; Work Arrangements Zuora teams are empowered to design flexible, intentional ways of working. Whether remote, hybrid, or in-office, we balance flexibility with accountability—to each other, our customers, and our mission. For most roles, you’ll have the freedom to work where you’re most productive while staying connected to your team and the broader ZEO community. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.comThe base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$146,500&mdash;$219,800 USD

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. Location &amp; Work Arrangements This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity. This is not a fully remote position. &nbsp; The Team &amp; Role The authentication and OneID team, which is the user management portal that acts as a hub to all the zuora products. It controls the entire user lifecycle management for Zuora users and create a cohesive user experience for both admins and users. This is a critical piece of the Zuora platform which supports all products. &nbsp; Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, NodeJS, Postgress, AWS, Kubernetes, Terraform, ReactJS What you’ll do Independently responsible for the entire lifecycle of projects or features including eng design, development, and deployment. Improve code structure and architecture in service of testability and maintainability. Write, co-write, and review technical design documentation. Participate in cross-team design reviews and provide technical oversight to improve execution and system robustness. Assists and mentors junior engineers on an individual basis. Your experience 6+ years of experience in software engineering Working knowledge of modern web technologies including cloud-based APIs and protocols (REST, JSON, Protobufs) Understanding of microservices frameworks (Spring Boot or Dropwizard) Experience developing SaaS/enterprise solutions with database and object modeling skills Experience with AI integrated tools such as Cursor or Claude Passion for exploring and experimenting with the latest application development technologies Expert level experience with Java/Spring,&nbsp; data structures and algorithms, building large-scale performance services. Excellent Problem Solving and communication skills Passion for exploring and experimenting with the latest application development technologies Nice to haves: Knowledge and experience in the Payment domain #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work ArrangementsOrganizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$164,800&mdash;$247,200 USD

Sr Software Engineer

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity As a Regional Alliances Manager, North America, you will translate Zuora’s strategic partner ecosystem into tangible pipeline and revenue across the region. You’ll be the connective tissue between global alliance leaders, regional sales, and partners like PwC, Deloitte and key regional systems integrators &amp; technology partners — ensuring joint opportunities are well-structured, visible in Salesforce, and progressing with clear next steps. In this role, you will: Drive partner-sourced and partner-influenced pipeline by aligning the right partners to the right opportunities, coordinating joint pursuits, and tracking outcomes in a disciplined way. Own the operational backbone of alliances in NA, including partner-related Salesforce processes, dashboards, and Google Sheets that underpin reporting, attribution, and executive visibility into partner performance. Help AEs understand and leverage the partner footprint in their territories, making it easy for sales to know which partner to bring into which deal, when, and why. Over your first 12–18 months, you’ll establish reliable regional cadences with priority partners, tighten data quality and attribution, and become the go-to expert for “what’s happening with partners in this account, segment, or region.” &nbsp; About You You may be a great fit if you: Have experience in alliances, channel, or partner management within B2B SaaS or enterprise technology, ideally in revenue-focused or sales-adjacent roles. Are strong at partner and stakeholder management: you know how to balance partner interests with sales priorities, create joint value propositions, and keep everyone aligned through clear communication and follow-through. Bring a track record of driving pipeline and bookings through partners — including sourcing new opportunities, influencing existing deals, and ensuring accurate attribution. Are highly proficient in Salesforce, Google Sheets and AI tools, and comfortable using data, dashboards, and trackers to drive decisions and cadences (not just report them). Thrive in environments where you balance strategy and execution: you can zoom out to define partner plays and priorities, then zoom in to clean up data, update dashboards, and prepare materials for the next pipeline call. Are naturally organized and detail-oriented, with a bias for action: you keep next steps clear, data clean, and stakeholders informed. Enjoy serving as the “face of Alliances” for sales in your region, building trust through reliability, expertise, and proactive communication. &nbsp; Nice to have: Experience working with or for large consultancies or SIs (e.g., Big 4, regional SIs) in go-to-market or delivery contexts. Familiarity with quote-to-cash, billing, revenue recognition, or ERP/finance transformation programs. Exposure to AI or automation use cases in sales, operations, or partner management workflows. &nbsp; About the Team You’ll join the Global Alliances &amp; Channels organization, with a focus on the North America region. The team’s mission is to extend Zuora’s reach and impact through a high-performing ecosystem of consulting and delivery partners who help our customers modernize revenue operations. We partner closely with: Sales (AEs, RVPs) to identify where partners can unlock or accelerate opportunities, from early-stage pursuits through late-stage deal support. Global Alliance Directors who own top-of-house strategy and relationships with firms like PwC and Deloitte, translating their global priorities into concrete regional plays. RevOps, Marketing, BD, and Product to align on reporting, campaigns, BD programs, and joint initiatives that depend on accurate partner data and clear execution. The team is distributed, highly collaborative, and operates with a mix of structured cadences (pipeline reviews, mapping sessions, QBRs) and agile, ad-hoc collaboration to unblock deals. You’ll have opportunities to expand scope across partners, segments, and initiatives as you demonstrate impact. &nbsp; What You’ll Do Partner Management – Regional &amp; Business Development Partners Capture and track partner referrals and partner-sourced opportunities, ensuring accurate tagging, updates, and communication back to partners. Run or co-run pipeline and alignment cadences with these partners, keeping joint pipelines current and actions clearly assigned. Strategic Partner Support – PwC, Deloitte &amp; Other Priority Firms Support Global Alliance Directors by turning strategic plans into regional execution: account mapping, opportunity identification, and cadence management. Lead or support account and initiative mapping for priority accounts and programs, consolidating internal and partner intel into actionable pursuit lists. Build concise partner briefs and materials that articulate the partner story, their role in pursuits, and how teaming will work. Help manage joint pipeline calls and QBRs, ensuring data is accurate, agendas are structured, and next steps are captured. Partner Operations Own the hygiene of partner-related fields on opportunities (and, where needed, accounts), ensuring clean attribution for partner-sourced and partner-influenced deals. Create, maintain, and refine Salesforce reports and dashboards used by AEs, RVPs, and alliance leadership to monitor partner performance and pipeline. Run or support internal partner pipeline reviews, surfacing key deals, risks, and actions for the region. Lead or support data clean-up, mass uploads, and attribution audits, working with RevOps and other stakeholders to maintain data quality. Cross-Functional Collaboration &amp; Enablement Partner with Marketing, BD, and Product to share partner and account insights that inform campaigns, content, and joint initiatives. Provide training and enablement for AEs and other internal stakeholders on alliances dashboards, reports, and partner engagement processes. Help prepare and support partner QBRs, regional plans, and program reviews, contributing clear data and narratives that highlight alliances impact. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support Benefits may vary by location; details will be shared during the interview process. #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts.The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$111,200&mdash;$166,800 USD

Regional Alliances Manager

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth. Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team. This is a location specific position that requires you to come into the Chennai office regularly to be most effective.&nbsp; What you’ll do Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment. Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy.&nbsp; Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs. Write, co-write, and review technical design documentation. Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery. Your experience Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field. Minimum of 5 years in software engineering with at least 5 years each in the following areas: Developing and delivering enterprise SaaS software at scale. Designing, building, and maintaining billing and subscription management software. Hands-on development with Java, MySQL, Spring Framework, Hibernate, Apache Flink, Apache Hudi, Clickhouse and cloud technologies. Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments. Strong system design skills, with demonstrated success guiding teams through complex technical decisions. Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions. A passion for mentorship, knowledge sharing, and helping teams grow. Nice to haves: Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical, dental and vision insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team &amp; Role Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth. Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team. This is a location specific position that requires you to come into the Chennai office regularly to be most effective.&nbsp; What you’ll do Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment. Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy.&nbsp; Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs. Write, co-write, and review technical design documentation. Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery. Your experience Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field. Minimum of 5 years in software engineering with at least 5 years each in the following areas: Developing and delivering enterprise SaaS software at scale. Designing, building, and maintaining billing and subscription management software. Hands-on development with Java, Kotlin, MySQL, Spring Framework, Hibernate and cloud technologies. Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments. Strong system design skills, with demonstrated success guiding teams through complex technical decisions. Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions. A passion for mentorship, knowledge sharing, and helping teams grow. Nice to haves: Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.&nbsp; As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical Insurance Generous, flexible time off&nbsp; Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave&nbsp; Learning &amp; Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing&nbsp;&nbsp; Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity Do you love amplifying stories across channels as much as writing compelling copy? Can you turn complex product positioning into a scalable, repeatable content engine that powers web experiences, product marketing, and conversion journeys? Reporting to the Director of Communications, the Content Manager partners closely with the Senior Content Manager to go beyond traditional copywriting. This is a hands-on role at the intersection of high-quality storytelling, product marketing, social media, web experience, and AI experimentation. You will transform Zuora’s positioning into consistent, high-impact content across the website, social media, campaigns, and the full customer journey. In this role, you will: Be a Strategic Content Architect Define the systems that make great content possible—not just the content itself. Partner with product marketing, growth, and web stakeholders to translate business strategy into clear frameworks, structured messaging, and scalable templates. Drive Editorial Excellence Across Formats Produce and refine messaging across articles, guides, data reports, web pages, conversion flows, social media (written and video), and campaign assets. Maintain exceptional quality across written, visual, interactive, and live formats, ensuring Zuora’s voice is consistent and differentiated. Enable AI-Powered Content Scale Transform core messaging into modular, reusable components for every stage of the customer journey. Build AI workflows, prompt libraries, and automation patterns to scale high-quality content creation. Establish governance, models, and guidelines to maintain consistency across products and audiences. Own Content-to-Web Transformation Partner with the web team to bring messaging to life across landing pages, solution pages, site architecture, and UX flows. Apply a conversion-driven mindset using data, experimentation, and CRO best practices. Ensure content is optimized for SEO, CMS integration, and personalization. Lead Cross-Functional Collaboration Work closely with Content, Communications, Product Marketing, Brand, Growth, Web, SEO, and Design teams. Help shape positioning, refine messaging, and align content with brand, engagement, and revenue goals. Collaborate across the organization to create breakthrough content and experiences. &nbsp; About You You’re an experienced content strategist who thrives at the intersection of storytelling, systems, and scale. You’ve worked closely with product marketing—ideally in SaaS—and know how to turn insights into compelling narratives that drive business impact. You bring: 5+ years of experience in high-impact content roles (B2B SaaS preferred; journalism or newsroom background a plus) Exceptional writing and storytelling skills Proven ability to translate product positioning into high-performing web and conversion experiences Strong understanding of SEO, user journeys, and experimentation frameworks Working knowledge of AI content tools, workflow orchestration, and automated QA practices A high bar for content quality across formats: written, visual, video, and live experiences Sharp critical thinking, creativity, attention to detail, and cross-functional influence Bonus: Experience writing for SaaS companies in finance or accounting. &nbsp; About the Team The Communications and Content team is redefining how Zuora tells its story. This is not a traditional copywriting function—it’s a strategic, systems-driven team focused on building the next generation of storytelling. Together, the team is shaping how Zuora shows up across every touchpoint and how the market understands the future of monetization. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. &nbsp; Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. &nbsp; We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$88,000&mdash;$120,900 USD

Content Manager

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity Zuora’s Sales Alliances organization is a critical growth engine, expanding our reach and impact through a global ecosystem of cloud, technology, SI, and channel partners. As a Sr Partner Account Manager, you will own and grow a portfolio of strategic partners, driving sourced and influenced pipeline, joint wins, and long-term, recurring revenue. In this role, you will: Define and execute joint business plans with priority partners, aligning on target accounts, solutions, and routes to market that accelerate Zuora’s growth and deepen our footprint in key segments. Drive revenue through co-selling, leading partner pipeline reviews, deal strategy, and executive alignment to unlock multi-year, multi-product opportunities. Scale partner productivity by enabling partner sales and technical teams on Zuora’s platform, repeatable plays, and differentiated value in the Subscription Economy. Act as the voice of the partner internally, collaborating closely with Sales, Marketing, Product, Customer Success, and RevOps to remove friction and ensure partners can easily build, market, and sell with Zuora. &nbsp; Over your first 12–18 months, success looks like: building 2–3 flagship partner growth stories, consistently exceeding partner-sourced and influenced pipeline targets, and establishing a predictable operating rhythm across your partner portfolio. &nbsp; About You You are a strategic, revenue-minded partner leader who knows how to turn alliances into measurable growth. You combine executive presence with operational rigor and are comfortable navigating both boardroom conversations and detailed deal reviews. You may be a great fit if you: Have 8–12+ years of experience in partner / alliances, channel sales, or strategic business development in B2B SaaS or enterprise software, ideally within a complex, multi-product environment. Bring a track record of exceeding sourced and influenced revenue goals through cloud, ISV, SI, or channel partnerships. Are adept at joint business planning, including defining shared targets, routes to market, and investment priorities with partner executives. Excel at co-selling and deal orchestration, from early opportunity identification through negotiation and close, in partnership with direct Sales teams. Are comfortable working across matrixed organizations, influencing without authority and aligning multiple stakeholders (Sales, Marketing, Product, Finance, Legal, Operations). Have strong commercial and financial acumen, enabling you to assess partner economics, structure win–win motions, and prioritize where to invest. Communicate clearly with both technical and business audiences, and can translate Zuora’s platform capabilities into compelling value propositions for partners and joint customers. Thrive in evolving environments where you balance strategy and execution, test new approaches, and iterate quickly based on data and feedback. &nbsp; Nice to have (but not required): Experience building or scaling partner programs with major cloud or SaaS platforms (e.g., hyperscalers, large SIs, or global ISVs). Familiarity with subscription, usage-based, or modern monetization models. Prior experience supporting multiple routes to market (direct, channel, marketplace, OEM, or co-sell) across regions. &nbsp; About the Team The Alliances team sits at the intersection of Sales, Marketing, and Product, and is responsible for building and scaling a global ecosystem that extends Zuora’s reach, accelerates deal cycles, and deepens customer value. As a Sr Partner Account Manager, you will: Work side-by-side with Sales leaders and Account Executives to build joint territory and account plans with partners. Partner closely with Marketing on partner campaigns, co-marketing, and events that drive awareness, pipeline, and expansion. Collaborate with Solution Engineering and Product to define differentiated, repeatable solutions and industry plays with key partners. Coordinate with RevOps, Finance, and Legal on partner-facing processes, agreements, and reporting that support scale and data integrity. The team operates with a high bar for&nbsp;collaboration, execution, and transparency, with regular partner pipeline reviews, QBRs, and shared metrics to ensure we are all rowing in the same direction. You’ll have opportunities to grow your scope across regions, partner types, and strategic initiatives as Zuora’s ecosystem continues to expand. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: &nbsp; Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support Benefits may vary by location; details will be shared during the interview process. &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: &nbsp; Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to&nbsp;assistance@zuora.com (or local equivalent, where applicable).The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$148,466&mdash;$222,700 USD

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity We are looking for a relationship-focused, outcome-oriented Enterprise Account Executive, Expand with an entrepreneurial spirit to help us take on a huge market opportunity. In this role, you’ll focus on targeted $100M–$1B+ accounts across the region, helping some of the most successful software, hardware, media, telecom, and IoT companies sustain rapid growth and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation while expanding Zuora’s footprint and value. You will be the CEO, aka “ZEO,” of your franchise and career – owning and driving the strategy, and leading the sales cycle with a cross-functional team, including our award‑winning customer service team. You’ll be challenged and supported as a salesperson to grow, surrounded by some of the brightest and most visionary people both in and outside of Zuora. &nbsp; About You Complete Zuora’s in-depth onboarding and sales training to become an expert in Zuora’s messaging, products and services, and unique sales approach Develop your own account, territory, and opportunity plans to manage complete and complex sales cycles to drive maximum value and adoption of Zuora’s complete multi-product portfolio Identify and secure expansion / cross-sell opportunities within your assigned book of business Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business Meet and exceed annual renewal targets Work cross-functionally with our marketing, product, and customer service teams to deliver outstanding results Accurately forecast profitable and predictable territory performance through adherence to our sales process Advocate for your customers’ implementations and maintain customer satisfaction by ensuring timely resolution of any customer service–related issues Your experience 5+ years of solution sales experience managing complex SaaS sales cycles with demonstrated ownership of territory and account management Proven track record of consistent over-achievement of quotas, revenue goals, and the ability to effectively identify and sell to C-level executives Passion for building long-lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems Technologically adept and business-acumen focused, with outstanding communication (both written and oral), negotiation, and presentation skills Ability to work individually and on a collaborative team in a fast-paced and continuously evolving environment Technologically adept with strong proficiency in leveraging Generative AI tools (e.g., Gemini, Claude, Cursor) for prospecting, strategic account planning, lead qualification, and drafting customer communications, in addition to strong computer skills including G Suite and Salesforce. Bachelor’s degree (sales training methodologies is a plus) Ability to travel when required &nbsp; About the Team Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. Our growth story is only just beginning, and our Sales team is pivotal in sustaining our rapid growth across the globe. As part of this team, you’ll join a high-performing, collaborative group that partners closely with customers and internal stakeholders to drive meaningful business outcomes. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: &nbsp; Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$275,000&mdash;$325,000 USD

About Zuora At Zuora, we’re redefining how modern businesses grow. We help companies thrive in the Subscription Economy, where success is built on recurring relationships rather than one-time transactions. Our platform empowers the world’s most innovative organizations to monetize new business models, manage subscriber relationships, and optimize digital experiences. From media and SaaS to manufacturing and fintech, industry leaders rely on Zuora to unlock sustainable growth and transform how they deliver value to customers. Join us and help shape the future of monetization. The Opportunity We are looking for a Technical Account Manager focused on Revenue Advisory to join our team in Costa Rica. The Technical Account Manager (TAM) is both a consultative, outcome-focused revenue advisor and a trusted strategic partner for our customers’ finance and revenue operations teams. You’ll dive deep into the Zuora platform — especially Zuora Revenue and related Billing capabilities — to help customers modernize revenue operations, automate revenue recognition, and stay compliant with ASC 606 and IFRS 15, while still bringing the technical depth needed to connect our products into their broader SaaS and ERP landscape. You’ll balance strategic revenue advisory with practical, data-driven execution: translating accounting policies into scalable system designs, validating data models and integrations, and ensuring customers realize measurable outcomes such as faster close, fewer manual adjustments, and cleaner audit trails. You’ll collaborate cross‑functionally with Customer Success, Product, Engineering, and Revenue Advisory teams so that solutions are both technically sound and aligned with business goals. Your background in revenue accounting, revenue operations, and SaaS applications will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape solutions that drive business impact. What You’ll Do Become a Zuora Revenue Expert Complete Zuora’s comprehensive onboarding and product training, with a focus on Zuora Revenue and its integration with Billing and upstream CRM/CPQ systems. Develop deep expertise in Zuora’s revenue products, services, and solutions so you can confidently guide controllers, revenue managers, and finance leaders through their transformation journeys. Guide Customers Through Revenue Transformation Act as a trusted advisor on revenue recognition automation: interpret ASC 606 / IFRS 15 requirements and translate them into practical configurations, policies, and process designs in Zuora Revenue. Lead discovery sessions with Finance, Revenue, and IT stakeholders to understand business models, revenue streams, and constraints, and design solutions that align with their objectives and compliance needs. Design and present tailored revenue operations architectures across quote-to-cash, covering contract setup, performance obligations, billing, collections, and revenue recognition touchpoints. Drive Adoption, Health, and Business Outcomes Own the technical and functional health of your accounts for revenue-related use cases, ensuring high adoption of Zuora Revenue capabilities and associated best practices. Define and track revenue-focused business cases and KPIs (e.g., days to close, manual journals, audit findings, forecasting accuracy) to show clear value realization and ROI for your customers. Proactively identify expansion and optimization opportunities across business units and regions, partnering with Account Management and Customer Success to grow Zuora’s footprint. Advisor for revenue solutions: guide customers through configurations, workflows, data models, and required integrations between Zuora Revenue, Billing, and source systems. Use SQL and data analysis to investigate revenue data issues, validate data structures, reconcile key metrics, and support reporting and analytics needs across Finance and RevOps. Collaborate with customer engineering and integration teams on API-based integrations (REST/SOAP), data flows, and error-handling patterns that keep revenue processes robust and auditable. Maintain and evolve runbooks, revenue process maps, and architecture diagrams so customers have clear documentation of how their revenue solution is implemented and governed. Collaborate Across Zuora &amp; Influence Product Work closely with Account Executives, Solution Architects, Product, Engineering, and partners to ensure revenue use cases are well-understood, supported, and prioritized. Bring forward customer use cases and feedback that help shape Zuora’s product roadmap for revenue accounting, billing, and related workflows. Support RFPs/RFIs, customer briefings, and executive presentations as the go‑to expert on Zuora’s revenue capabilities, positioning Zuora as the preferred strategic partner. Travel Occasional travel within North America to support customers, workshops, and team events, as needed. About You Education &amp; Domain Expertise BA/BS in Accounting, Finance, or a related field, or equivalent practical experience. 5+ years of experience in Revenue Accounting and/or Revenue Operations, ideally within SaaS or technology companies, with a strong understanding of ASC 606 and IFRS 15. Preferred professional certifications: Certified Public Account (CPA) or Certified Private Accountant (CPI) Revenue &amp; Systems Experience Hands-on experience implementing, operating, or advising on revenue recognition or order-to-revenue systems (e.g., Zuora Revenue, Zuora Billing, SAP RAR, Oracle, NetSuite, Workday, Salesforce CPQ/Billing). Proven ability to translate complex revenue and finance requirements into scalable system designs, configurations, and integrations that support compliance and reporting needs. Technical &amp; Data Skills Experience using modern AI-powered productivity tools (e.g., Cursor or similar assistants) to analyze data, document solutions, and accelerate problem-solving. Proficiency with SQL (joins, data validation, troubleshooting) and comfort working with APIs (REST/SOAP) to design, test, and debug data integrations across revenue and billing systems. Preferred familiarity with object-oriented or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus, but your primary focus is on revenue operations and data, not software development. Advisory, Communication &amp; Leadership Excellent presentation, storytelling, and facilitation skills — comfortable engaging with operational teams and C‑level executives through weekly syncs and QBRs to explain revenue concepts, trade-offs, and system behaviors in clear business terms. Demonstrated ability to lead business discussions with controllers, CFO staff, and IT, and to articulate the value and best practices of our revenue solutions in both technical and non‑technical language. Proven experience managing multiple customers or projects in a fast‑paced environment while maintaining a strong focus on outcomes and customer success. Mindset Strong curiosity and motivation to master the quote‑to‑cash lifecycle and stay current on evolving revenue standards and best practices. A collaborative, low‑ego, and ownership‑oriented approach — you enjoy working across Finance, RevOps, IT, and Product teams to solve tough problems and unlock new value for customers. Benefits As an industry pioneer, we are constantly evolving and challenging ourselves to innovate. Our people — whom we call ZEOs — are empowered to take ownership, collaborate openly, and make meaningful impact. Together, we are shaping what’s next for our customers, communities, and the world. What We Offer We support our employees with a comprehensive benefits package designed to help them thrive: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage Flexible time off and wellness days Paid holidays and company-wide year-end break Paid parental leave Learning &amp; Development stipend Opportunities to volunteer and give back Mental health resources and wellbeing support &nbsp; (Benefits may vary by country and will be discussed during the interview process.) Work Location This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. Our Commitment to Inclusion At Zuora, everyone counts. We believe diverse perspectives make us stronger, and we are committed to building an inclusive workplace where every employee feels valued and empowered. Zuora is proud to be an Equal Opportunity Employer and welcomes applicants from all backgrounds. If you need accommodations during the hiring process, please contact assistance@zuora.com.

Technical Account Manager, Revenue Advisory

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Team &amp; Role &nbsp; We are seeking a skilled and customer focused IT support specialist to join our team in Chennai. The ideal candidate will provide exceptional technical support to all users located in country. This role requires a combination of technical expertise, strong communication skills and a proactive approach to problem-solving. We are continually driving the implementation of new technologies to bring our work environment to the future which requires a team ready to take on new challenges. Be a part of a growing company poised for growth and an energetic engaging team! &nbsp; Our Tech Stack:&nbsp;MacBooks, Windows laptops, Zoom/Neat technology, Google Workspace, Slack and a variety of applications running on our employee’s clients.What you’ll do &nbsp; &nbsp; &nbsp;Duties in this role include: &nbsp; Service Desk Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issue Research technical solutions in department specific applications Diagnose, troubleshoot and resolve laptop, account and mobile issues Follow up with end users, provide feedback, and see problems through to resolution Support multiple locations and must be versed in providing remote support Adhere to service level agreements and targets Document procedures and develop end user instructions Site Support Provide in-office and walk-up help desk support for local staff Comfortable with supporting Zoom rooms and equipment Support 3rd party site technicians as needed (telcos, workstation techs, other technical dispatches, etc.) Manage on-premise hardware inventories Provision, recover and redeploy laptops and peripherals Provide back-up support for Service Desk as required. On/Off-Boarding Process new hire requests, image and deploy laptops to new hires Perform New Hire Orientations Process off-boarding requests, asset and license recovery, and machine reimaging Account Administration Seek and document approvals and create user accounts as requested for both new hires and ad-hoc requests Terminate access as require for both scheduled and unscheduled termination as well as ad-hoc non-termination based account reductions and eliminations Participate in and support audit activities, including but not limited to SOX and internal and external audits Hardware Support Install, configure, repair and maintain computers, desktop operating systems, software, and peripherals Troubleshoot network and remote access connectivity issues Knowledge of iPads, iPhones, AndroidProductivity and Application Support G-Suite (Docs, Sheets, Slides, Mail, Calendar) Microsoft Office Suite (Word, Excel, Power Point, Outlook) Other workstation and cloud applicationsCollaboration Tools and Conference Rooms Slack, Zoom, G-Suite Audio Video and collaboration hardware (cameras, screens, microphones) Conference Room schedulers Asset Management Keep up-to-date records on all IT related hardware and maintain the inventory database and related recordsEnsure software license compliance Project &amp; New Technology Support Assist with documentation for Support Team members and IT customers Provide elevated post-launch support About You 3-5 years of hands on IT Helpdesk &amp; Desktop Support experience required Ability to support Executives and their Executive Admins Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user community Excellent customer service skills High energy and ability to work independently in a very fast growth environment Experience supporting a large heterogeneous SaaS environments including Okta, G-Suite, Workday, Salesforce, JAMF, Concur, etc Extensive knowledge and hands-on experience with Mac and Windows systems, as well ask desktop/laptop and mobile device management solutions Ability to effectively and efficiently troubleshoot hardware and software issues Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN) Ability to communicate effectively, verbally and in writing with all levels of an organization Self-sufficient, self-managed, self-motivated, must be effective working independently, but also as a member of a team Flexibility in work hours may be required to work in shifts. Must be able work in a Zuora office as required Must have good people skills, working directly with end users in person, via chat and remotely Possible participation in a rotation to provide after-hours, weekend, or holiday on-call coverage Shift: Role is on Rotational Shift&nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity Are you ready to launch your sales career at the forefront of the Subscription Economy®? As a Sales Development Representative (SDR) at Zuora, you’ll be a driving force behind our growth—creating meaningful conversations, building high-quality sales pipelines, and helping companies transform the way they monetize their products and services. &nbsp; You’ll connect with some of the most innovative brands in the world, sparking interest in how Zuora empowers businesses to deliver seamless subscription experiences and embrace recurring revenue models. If you’re curious, competitive, and thrive in a fast-paced, collaborative environment, this is the perfect role to accelerate your career in tech sales. Work arrangement: This is a remote role. (Adjust to reflect if/when in-office or hybrid requirements apply.) About You You’re an early-career sales professional (or aspiring one) who is excited about B2B SaaS, learning modern sales motions, and building a career in tech. You may be a great fit if you: Have 1–2 years of experience in Sales or Business Development, ideally in SaaS or technology. Communicate clearly and confidently—positive, energetic, a great listener, and a strong writer. Are a collaborative team player who thrives in a high-energy, goal-oriented environment. Feel comfortable with cold-calling and outbound prospecting. Are a self-starter who takes initiative, overcomes challenges, and celebrates wins. Have passion for technology, innovation, and helping businesses grow. Have familiarity with tools like Salesforce and LinkedIn Sales Navigator (or similar) — a plus, not a requirement. About the Team You’ll join a high-energy Sales Development team that sits at the front of Zuora’s go-to-market engine. The team: Partners closely with Account Executives and Sales Directors&nbsp;to design targeted outreach strategies and customized messaging for priority accounts. Uses research and insights to identify key decision-makers, understand their business challenges, and uncover the “why now” for Zuora. Owns outbound prospecting across channels—calls, personalized emails, and social selling—to create a strong, qualified pipeline. Operates in a collaborative, performance-driven environment where coaching, feedback, and growth are part of the daily rhythm. What you’ll do: Create opportunity: Identify, engage, and qualify new business prospects to fuel Zuora’s sales pipeline and growth. Be strategic: Partner with Account Executives and Sales Managers to craft targeted outreach and messaging. Do the research: Use industry knowledge and account insights to find key decision-makers and understand their challenges. Own your outreach: Run outbound prospecting via calls, personalized emails, and social selling. Learn and grow: Build deep expertise in Zuora’s product suite and how it transforms customer business models. Track your success: Manage your activities and results in Salesforce, consistently aiming to exceed monthly and quarterly goals. Engage leaders: Conduct discovery conversations with senior executives (C-level, VP, Director) across your target accounts. You’ll be supported with coaching, tools, and enablement to help you ramp quickly and progress in your sales career. Pay and Benefits Compensation This role offers a competitive base salary range based out of our London office, plus variable compensation tied to performance (e.g., commissions and/or bonus). Actual compensation will be based on experience, skills, and location, aligned with Zuora’s global compensation framework. (Your recruiter can share the specific range for your region during the process.) Benefits At Zuora, we’re constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We offer a comprehensive total rewards package, which typically includes: Competitive compensation, bonus opportunities, and retirement programs Comprehensive medical, dental, and vision coverage Generous, flexible time off Paid holidays, wellness days, and a company-wide year-end break Paid parental leave Learning &amp; development stipend Opportunities to give back, including volunteer time and donation matching Mental wellbeing resources and support (Benefits may vary by location; details will be shared during the interview process.) Zuora teams are empowered to design flexible, intentional ways of working—remote, hybrid, or in-office—balancing flexibility with accountability to each other, our customers, and our mission. Our Commitment to an Inclusive WorkplaceThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all and does not discriminate on any legally protected characteristic. We encourage candidates from all backgrounds to apply, and applicants in need of assistance or accommodation during the interview process or in accessing our website may contact us at assistance(at)zuora.com. The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details£52,000&mdash;£52,000 GBP

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity This role will lead one of two Enterprise New Business Sales teams in the US, with ownership of all new business sales across US West. Your primary responsibility will be to support and drive the team to accurately identify, qualify, structure, and close opportunities that help grow Zuora’s critical US business. Starting with 6&nbsp;Account Executives, this is an exciting opportunity to accelerate your leadership career in a highly rewarding, hands-on role. In this role, you will: Deliver strong, predictable quarterly sales execution Partner with the GM to develop and execute the sales strategy for the region Drive discipline and rigor across the team to maximize sales outcomes Understand and articulate the latest market trends and innovations, and connect them to Zuora’s value proposition and roadmap Identify, model, and execute revenue-generating business opportunities Lead dedicated regional resources across sales development, pre-sales, sales, and services Partner with the Alliances Director to build successful long-term strategic partnerships Partner with the Marketing Director to create plans that generate awareness, demand, and pipeline for Zuora Develop, analyze, and present business metrics including operating results, forecasts, and key performance indicators &nbsp; Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. We are looking for candidates based on the West Coast and ideally in the Bay Area close to our HQ in Foster City. &nbsp; About You You are a dynamic, high-energy sales leader with a strong track record of building new business in the US, ideally in a SaaS environment and/or selling innovative solutions that challenge the status quo. You bring: Demonstrated success winning seven-figure, complex enterprise deals involving multiple senior stakeholders and regional or global Systems Integrators Flexible and creative thinking, paired with a strong “do what it takes” mindset to win business The intellect and business acumen to lead sophisticated sales engagements and position complex business transformation solutions with customers An inspirational, lead-from-the-front leadership style that motivates teams and drives high performance An entrepreneurial, inquisitive, and curious approach to understanding customer businesses Strong analytical skills and comfort using data to inform decisions A confident and engaging presence that encourages cross-functional collaboration Humility and integrity as the foundation of your leadership style Natural gravitas when working with senior executives, both internally and externally Experience managing to a sales methodology, especially Value Selling &nbsp; About the Team You will work closely with key supporting functions including Solution Consulting, Sales Development, Marketing, Partner Services, and Global Services, as well as leaders across the broader sales organization. The team is focused on driving new business growth across US West, and you will play an important role in shaping go-to-market strategies for the region, building and maintaining partner relationships, and helping the region achieve its revenue and pipeline targets. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support *Benefits may vary by location; details will be shared during the interview process &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to&nbsp;assistance@zuora.com (or local equivalent, where applicable).The pay range details represent the annualized salary range for the posted position and a variable component. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Total Compensation (OTE)$238,000&mdash;$476,000 USD

RVP, Sales

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. We’ve partnered with innovators like Ford, Zoom, Siemens, and GitLab to launch, scale, and reinvent their business models. From our beginnings as a startup to becoming the category-defining public company, we’ve helped shape the Subscription Economy. And we’re just getting started. Today, Zuora is evolving from a single best-in-class product into a multi-product platform—the operating system for modern subscription businesses—disrupting legacy ERP systems along the way. &nbsp; The Opportunity&nbsp; We’re seeking a Senior Product Marketing Manager to make the Zuora platform easy to sell and buy through non-direct channels, with an initial focus on&nbsp;PwC, Deloitte, and Workday. In this role, you will translate the Zuora platform into repeatable plays and solutions that partners can confidently use. You will work closely with Alliances, Product, Sales, and partner teams to define what we take to market together, how we package it, and how we enable both Zuora and partner sellers to win. This is not a field or channel marketing execution role. It is a strategic PMM role focused on building partner-ready solutions, offers, and go-to-market motions. You will: Build repeatable joint solutions and plays with Alliances and partner practice leads, including accelerators, assessments, reference architectures, implementation blueprints, and vertical solutions Define target customers, use cases, and outcomes for each play, including problem statements, success metrics, and proof points Map joint solutions to repeatable land and expand motions that partners can run consistently Drive co-sell and sell-through readiness by enabling Zuora and partner sellers on when and how to position Zuora through partners Create partner- and field-facing enablement such as decks, one-pagers, battlecards, solution briefs, talk tracks, and short-form assets tailored to partner use Support strategic pursuits with customized narratives and executive-level storylines for complex opportunities where partners are prime or co-prime Partner with Global Alliances to define partner tiers, focus areas, and goals across pipeline, ACV, product attach, and marketplace contribution Shape joint business plans by region and industry, including marketplace programs and shared success metrics Act as the voice of the ecosystem by bringing partner, customer, and market insight back into Product, PMM, and Sales Help inform roadmap, pricing and packaging, and future joint offers based on partner feedback, deal patterns, and win/loss insights Contribute selectively to thought leadership and co-marketing content that reinforces Zuora’s role in partner-led monetization and finance transformation &nbsp; About You You bring 6–8+ years of experience in B2B SaaS product marketing, solution marketing, or ecosystem/partner PMM, including meaningful experience supporting indirect or channel motions across GSIs, ISVs, marketplaces, or strategic alliances. You likely have: Proven success turning platform capabilities into partner-sellable solutions and bringing joint offers to market beyond MDF or event-driven activities A strong understanding of enterprise sales cycles and partner-led programs, including how GSIs and ISVs influence or lead transformation initiatives Strong storytelling and executive communication skills, with the ability to work effectively with C-level stakeholders at Zuora and across partner organizations A demonstrated ability to work highly cross-functionally across Alliances, Product, Sales, Customer Success, and Marketing Experience using data and qualitative insight, including pipeline performance, partner feedback, and win/loss analysis, to prioritize plays, refine offers, and adjust go-to-market strategy Bonus points if you have experience with AI-, data-, or usage-based monetization plays and/or building offers in cloud marketplaces. &nbsp; About the Team You’ll sit at the center of a highly cross-functional ecosystem that brings together Global Alliances, Product, Product Marketing, Sales, Customer Success, and Corporate and Field Marketing. This team is focused on helping Zuora grow through strategic partners by building solutions and motions that are easy to adopt, easy to sell, and valuable to customers. You’ll collaborate closely with partner practice leaders and internal GTM teams to identify where Zuora is most differentiated, shape joint offerings, and bring clarity to how we win through the ecosystem. If you’re excited to make Zuora easy to sell, profitable to build around for partners, and central to partner-led growth, we’d love to talk. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$155,800&mdash;$214,250 USD

Sr Product Marketing Manager, GSI & Ecosystem GTM

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. &nbsp; The Opportunity Marketing Operations sits at the intersection of strategy, technology, and execution. This role is an opportunity to own the systems that power Zuora’s marketing engine while helping shape where that engine goes next. As Marketing Operations Manager, you’ll be the primary owner of our core marketing technology stack and a key partner to Campaigns, Business Development, RevOps, and Analytics. You’ll lead work across campaign infrastructure, lead routing and scoring, integrations, data hygiene, compliance, and reporting—ensuring the systems behind every campaign, lead, and pipeline number are reliable, scalable, and built for growth. It’s an especially exciting time to join. Zuora is modernizing its automation architecture, strengthening attribution and intent capabilities, and bringing AI agents into day-to-day marketing operations work. In this role, you’ll have meaningful influence on what we build, buy, improve, and retire over the next 12–18 months. This is a remote individual contributor role reporting to the Senior Manager of Marketing Operations &amp; Automation. You’ll join a small, collaborative team with the chance to deepen your technical expertise while helping shape how marketing invests in technology and operates at scale. &nbsp; What you’ll do Serve as the primary administrator for Marketo, including integrations, lifecycle and scoring, programs, and database management Own Demandbase and LeanData end to end, including audience logic, routing rules, and Salesforce syncs Maintain and improve the integration layer across tools such as Tray.io, Knak, and webhook-based event platforms Evaluate, implement, and onboard new tools as the martech stack evolves Identify where AI can create meaningful leverage in marketing operations and help design practical, governed solutions Partner on workflows that help the marketing team execute more efficiently and effectively Trace how data is populated across sync rules, API writes, smart campaigns, and manual processes Partner with the marketing analyst on reporting needs and provide context for how data is generated and maintained Maintain database health, including deduplication, field hygiene, lifecycle-driven archival, and compliance-related subscription logic Build documentation and enablement that campaign managers, BDR partners, and RevOps stakeholders can actually use Translate system logic into clear guidance for GTM teams Stay close to where martech is heading and bring a strong point of view to stack decisions and operational design &nbsp; About You You’re a systems-minded builder who enjoys making marketing run better. You’re equally comfortable owning day-to-day execution and stepping back to improve how the whole operation is designed. You may be a great fit if you: Have 5+ years of hands-on Marketo experience, including work in inherited or complex instances Bring strong Salesforce fluency and can trace field values across sync rules, API writes, form fills, and downstream workflows Have experience supporting campaign teams and BDR functions in a B2B go-to-market environment Know how to balance technical detail with business context, especially when working across routing, scoring, integrations, and reporting Bring practical AI fluency, with clear opinions on where AI adds value and experience shaping AI-enabled workflows Have strong analytical instincts and know how to question what a metric is actually measuring and how the underlying data is populated Thrive in environments where priorities evolve and where you can influence both execution and long-term systems design &nbsp; Nice to have: Marketo Certified Expert or equivalent Experience with Demandbase or a comparable ABM platform Experience with Clay, Apollo, or similar enrichment tooling Hands-on experience with Tray.io, Workato, n8n, or similar integration platforms, especially designing webhook-based workflows Experience building an agent, side project, or internal tool using AI If you meet many, but not all, of the qualifications above, we still encourage you to apply. &nbsp; About the Team Zuora’s Marketing Operations team turns marketing strategy into systems that scale. We sit at the center of execution, partnering closely with Campaigns, Business Development, RevOps, and Analytics to build the infrastructure behind every campaign, lead, and pipeline outcome. &nbsp; We’re a small, collaborative team with real ownership, real tools, and real room to rethink how things work. Successful team members are curious, pragmatic, and eager to improve both the day-to-day workflow and the long-term operating model. Because we work in a distributed environment, we value intentional communication, clear ownership, and strong cross-functional partnership. This team offers meaningful growth for someone who wants to deepen their technical chops, expand their strategic influence, and help build a Marketing Operations function that compounds over time. &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning &amp; development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support Benefits may vary by location; details will be shared during the interview process. ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. &nbsp; We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$117,100&mdash;$160,950 USD

Marketing Operations Manager

About Zuora At Zuora, we’re building the monetization platform for the AI era. As AI reshapes how products are created, delivered, and priced, businesses are moving beyond static SKUs and one-time transactions. They’re experimenting with usage-based models, hybrid offerings, and dynamic pricing—often across multiple channels at once. Zuora sits at the center of that shift. We help companies design, launch, and scale modern monetization strategies—powering everything from subscriptions to usage-based and AI-driven models. Our platform enables the full quote-to-cash lifecycle so businesses can iterate faster, reduce operational friction, and unlock new revenue streams. &nbsp; The Opportunity We’re hiring a Senior Product Marketing Manager to define and scale Zuora’s Commerce story. Commerce at Zuora is how our customers sell and transact across channels, business models, and customer journeys. From self-serve checkout to sales-led quoting, from subscriptions to usage and hybrid models, Zuora enables companies to transact seamlessly across the entire customer lifecycle. This role is about turning that breadth into a clear, compelling, and differentiated story and, critically,&nbsp; bringing new commerce capabilities to market in a way that drives real growth. &nbsp; What You’ll Do Define the Commerce Narrative Shape how Zuora defines modern, omnichannel commerce in an AI-driven world. Build messaging and positioning that simplifies complex capabilities into clear customer value. Establish a strong, differentiated point of view in a crowded, diverse market. Lead High-Impact Launches Own go-to-market strategy for new commerce capabilities Partner with Product on roadmap, packaging, and pricing decisions Drive alignment across Marketing, Sales, Customer Success, and Partnerships Enable the Business to Sell Build high-quality, practical enablement (decks, demos, battlecards, talk tracks) Help sales teams confidently position our solutions across multiple buyer personas Translate strategy into tools that drive pipeline and close rates Bring the Customer Voice to Market Capture and scale customer stories, use cases, and proof points Ground messaging in real-world outcomes across industries and business models Continuously refine positioning based on feedback and data Drive Growth Through Clarity &amp; Differentiation Identify where we win—and double down Track competitive trends and evolving buyer expectations Continuously evolve our story as the market shifts About You You may be a great fit if you: 5+ years of Product Marketing experience in B2B SaaS Proven success leading product launches from concept through GTM execution Strong storytelling and positioning skills—you can make complex things feel simple and compelling Experience partnering closely with Product on roadmap, pricing, or packaging Track record of building effective sales enablement that drives results Highly collaborative—you know how to align cross-functional teams and drive momentum Comfortable operating in fast-moving, evolving environments &nbsp; Nice to have (but not required): Experience in commerce, billing, CPQ, or quote-to-cash ecosystems Familiarity with usage-based pricing or modern monetization models Exposure to AI-driven products or platforms Location Bay Area: Hybrid (3 days/week in Foster City) Remote: Open, with occasional travel About the Team You’ll join Zuora’s Product Marketing team, which sits at the intersection of Product, Sales, Marketing, Customer Success, and Finance. Our mission is to define how Zuora wins in the market and to equip our GTM teams with the stories, strategies, and tools they need to succeed. We: Partner closely with Product to shape roadmap, pricing, and packaging. Work hand-in-hand with Sales, Solutions, and Customer Success to refine messaging based on real-world feedback. Operate as a highly collaborative, globally distributed team, balancing async work with intentional moments for live collaboration. Offer meaningful opportunities for growth and development, whether you’re deepening your product domain expertise, expanding your ownership across new products, or leading high-visibility, cross-functional initiatives. Team members who thrive here are curious, resourceful, and comfortable “connecting the dots” across functions to drive clear, cohesive execution. &nbsp; Pay and Benefits Compensation &nbsp; This role offers a base salary range of $155,800 - $214,250 in our primary hiring locations, plus variable bonus. Actual compensation will be based on your&nbsp;experience, skills, and location in line with local market benchmarks and Zuora’s internal compensation framework. (We will share region-specific details during the interview process and in accordance with local legal requirements.) &nbsp; Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs. Medical, dental, and vision insurance. Generous, flexible time off, plus paid holidays, “wellness” days, and a company-wide year-end break. Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy). A Learning &amp; Development stipend to support ongoing growth. Opportunities to volunteer and give back, including charitable donation matching where available. Free resources and support for your mental wellbeing. &nbsp; Location-specific benefits and eligibility details will be shared during your interview process. &nbsp; #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions. Learn constantly and iterate often. Build an inclusive, high-performance culture where people feel inspired, connected, and valued. Our Commitment to an Inclusive Workplace Think, be and do you. At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$155,800&mdash;$214,250 USD

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