We're Zopa, and we want to make money work better for you.

Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer's needs at their heart. We're proud that this dedication is reflected in our excellent rating on TrustPilot.

We've always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

We're not the new kids on the block though - we've been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances.

We've lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>At Zopa, our customer service teams support customers by answering questions about our products as quickly and accurately as possible.</div><div><br></div><div>Our Real Time Analysts play an important role in the day-to-day operation of these teams, helping to manage intraday performance and resource decisions as demand changes.</div><div><br></div><div>The Real Time Analyst will manage live performance to support service levels and customer outcomes, making real-time staffing and resourcing decisions across channels. The role includes regular interaction with stakeholders across Operations and Workforce Management, and contributes insights back into forecasting, scheduling, and continuous improvement. With a delivery roadmap through 2026, this is an opportunity to help shape how Real Time operates at Zopa.</div>

Real Time Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 12pt;">About the team</b></div><div>We are on a mission to level up our mobile app, and we’re looking for someone to join the team to help build our new Android app, written in Kotlin.</div><div><br></div><div>You will join our Mobile Platform team, which is responsible for the technical foundations of the app: its architecture, shared capabilities and libraries, core experiences, and the build and analytics infrastructure. The team plays an important role as thought leaders within Zopa’s mobile community and is accountable for driving our mobile technology forward.</div><div><br></div><div>Zopa’s ambition is to become Britain’s best bank, and we have recently launched the Zopa Account — a high-touch, mass-market product. The mobile app is our most important customer touchpoint, and it needs to be performant, reliable, and delightful. As a result, we are making a deliberate investment in the quality and evolution of our mobile technology.</div><div><br></div><div>Today, the app is built using React Native, but we are increasingly leveraging native capabilities in Swift and Kotlin. We are in the midst of a significant overhaul of the Android experience, moving toward a more fully native approach, and we’re looking for someone to join us on that journey.</div>

Senior Android Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Role</b></div><div>This role sits within the Data Governance Team at Zopa, forming part of the wider Data team, which itself covers multiple data aspects, from ensuring our Governance and Privacy needs are met, to providing data engineering platforms and pipelines and the data necessary to perform complex analytics.</div><div><br></div><div>The role itself is primarily focussed on providing considered and practical advice on data privacy matters; a secondary area of focus will be supporting the business with the continued roll out of our data governance framework. </div><div><br></div><div>The main aim of the role is to support the business to achieve its goals in a way that is compliant with UK GDPR and other related laws (including Data Protection Act 2018, Privacy and Electronic Communications Regulation). This is an exciting time to be joining Zopa as it continues to expand its customer baser and product offerings, and the successful candidate will be integral in helping the team shape the data privacy and governance framework.</div>

Data Privacy Associate

<div><b style="font-size: 16px">Our Story</b></div><div><b style="font-size: 16px">&nbsp;</b></div><div><b style="font-size: 16px">Hello there. We’re Zopa.</b></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px">As a </span><b style="font-size: 16px">Customer Service Specialist</b><span style="font-size: 16px">, you are customer-centric and a strong team player, with a collaborative approach that ensures the customer is always at the heart of everything you do. You can identify opportunities to improve the service we offer and make decisions aimed at creating an exceptional customer experience every time. Delivering first-call resolution by working closely with other areas and taking ownership of each customer interaction is essential to this role.</span></div><div><br></div><div><span style="font-size: 16px">You will work 5 days out of 7, totalling 37.5 hours per week. The working pattern will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will work one weekend a month, 9 am – 5:30 pm.</span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role. The team works in the office Monday - Wednesday.</span></div><div><br></div><div><span style="font-size: 16px">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div>

Customer Service Specialist (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Role in a Nutshell</b></div><div>This is one of the most impactful analytics roles at Zopa. As a Level 10 Fraud Analyst, you’ll use data to protect customers and the bank from fraud in real time, while making sure genuine customers experience as little friction as possible.</div><div>You’ll sit in the Fraud Analytics team, which acts as the analytical engine behind Zopa’s fraud strategy. The work is fast-paced, highly visible, and directly influences live decisions that affect customers every day.</div><div><br></div><div><b>Why This Role Exists</b></div><div>Fraud threats evolve constantly. Zopa is scaling its products and customer base, and strong fraud analytics is critical to doing that safely. </div><div>This role exists to:</div><div>- Detect and respond to fraud patterns quickly</div><div>- Improve fraud controls across onboarding and transactions</div><div>- Reduce losses while balancing customer experience</div><div>You’re not maintaining something mature — you’re helping build and improve fraud decisioning as the team grows.</div>

Analyst - Fraud Analytics

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The team:</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">The Data Engineering team&nbsp;are responsible for&nbsp;designing,&nbsp;building&nbsp;and running the complex data pipelines that the bank relies on. We combine skills in software engineering, data analysis, and operations and partner with teams across the company to solve varied, challenging problems. We value collaboration,&nbsp;pragmatism&nbsp;and continual learning over individual heroics.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a chance to join Zopa’s Data Engineering team at a genuinely interesting point of scale and maturity.&nbsp;You’ll&nbsp;be building and evolving the data platforms that underpin decision-making across the entire bank — from customer behaviour and product analytics to time-critical use cases like fraud, where minutes genuinely matter.&nbsp;</span></div>

Senior Data Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 11pt;">We are looking for a&nbsp;technology-led People leader&nbsp;who is excited by digital transformation,&nbsp;automation&nbsp;and AI, and who sees operations as something to be&nbsp;simplified,&nbsp;scaled&nbsp;and increasingly self-served, not manually&nbsp;maintained.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">You’ll&nbsp;enjoy designing modern solutions, experimenting with&nbsp;new technologies&nbsp;and personally getting hands-on with tools (including AI) to reduce operational effort while improving the&nbsp;Zopian&nbsp;experience.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">Reporting directly to the Chief People Officer, this role will be pivotal in ensuring our People operating model is scalable,&nbsp;efficient&nbsp;and fit for the future. With&nbsp;HiBob&nbsp;recently implemented as our core HRIS, we are at the start of an exciting maturity journey&nbsp;-&nbsp;one that will see you and your team build a truly digital-first, industry-leading People technology&nbsp;&amp; operations&nbsp;ecosystem.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">This is a hands-on, builder-style leadership role, suited to someone who enjoys rolling up their sleeves to design, configure,&nbsp;test&nbsp;and iterate on solutions themselves, while also&nbsp;operating&nbsp;at a strategic level. You will personally engage with systems,&nbsp;data&nbsp;and AI-enabled tools rather than delegating all execution.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As a member of the People Leadership team,&nbsp;you’ll&nbsp;play a broader role in shaping and delivering our People Strategy, supporting Zopa’s continued growth and readiness for IPO.&nbsp;&nbsp;&nbsp;The role is based in our London office, with an expectation of being on site three days per week.&nbsp;</span></div>

Head of People, Technology Innovation and Operations

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>We’re looking for a Senior Business Development Manager to drive our next phase of growth across regional and national retailers. This role will be central to our 2026/2027 expansion: owning the mid-market tier, helping open new verticals, and delivering high-impact POS/Retail Finance partnerships. You’ll spend time in the market building relationships, creating opportunities, shaping go-to-market ideas, and identifying new ways to reach merchants who match our ideal customer profile.</div><div><br></div><div><b><u>The Role</u></b></div><div>You will own a portfolio of verticals, shaped by your experience and the sectors we open in 2026, and be responsible for acquiring retailers with strong revenue potential and high consumer engagement. These merchants may not yet offer finance or may be underserved by legacy providers, creating a significant opportunity to add value.</div><div><br></div><div>While the Strategic BDMs focus on the highest-value national brands, you will own the tier immediately below, including regional chains, smaller national groups, and emerging brands. You’ll work closely with our payments team to unlock cross-sell and shared pipeline opportunities, but POS/Retail Finance is your domain to grow.</div><div><br></div><div>This is an outbound-led, proactive business development role for someone who brings market curiosity, sound commercial judgement, and a structured approach to building pipeline.</div>

Senior Business Development Manager

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px">As a Fraud Specialist at Zopa, you will be responsible for reviewing and managing daily fraud cases, as well as investigating fraud cases across all Zopa products. This role requires a keen eye for detail, the ability to gather key evidence to support a claim or investigation (including experience in document review and call listening of suspicious contacts), and an inquisitive nature.</span></div><div><br></div><div><b style="font-size: 16px">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

Fraud Specialist (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">At Zopa, we believe risk management is our competitive&nbsp;advantage.&nbsp;We want it to be a&nbsp;cutting-edge,&nbsp;data-led capability that fundamentally improves how we&nbsp;build and&nbsp;run&nbsp;our products, not just making us&nbsp;safer but also&nbsp;faster&nbsp;and&nbsp;more efficient.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">Reporting to the Chief Compliance Risk Officer, the Director of Operational Risk will define and lead how Zopa manages its operational risks - embedding analytical depth,&nbsp;critical thinking, and engineering rigour at the heart of the 2nd line.&nbsp;As part of this, they&nbsp;will lead our thinking on how we can use Gen AI and&nbsp;machine learning to&nbsp;identify&nbsp;and control risks.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">You’ll&nbsp;lead a small, high-performing team,&nbsp;and work closely with&nbsp;the first line of defence,&nbsp;to find where things can break, test hypotheses, and design smart, efficient controls that&nbsp;actually work. </span></div><div><br></div><div><span style="font-size: 12pt;">This is a hands-on leadership role for someone who combines sharp analytical capability with sound judgement and a bias for delivery.&nbsp;</span></div>

Director of Operational Risk

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div><br></div><div>The Data Engineering team are responsible for designing, building and running the complex data pipelines that the bank relies on. We combine skills in software engineering, data analysis, and operations and partner with teams across the company to solve varied, challenging problems. We value collaboration, pragmatism and continual learning over individual heroics.&nbsp;</div><div><br></div><div>This is a chance to join Zopa’s Data Engineering team at a genuinely interesting point of scale and maturity. You’ll be building and evolving the data platforms that underpin decision-making across the entire bank, from customer behaviour and product analytics to time-critical use cases like fraud, where minutes genuinely matter.&nbsp;&nbsp;</div><div><br></div><div>&nbsp;</div>

Data Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We are looking for a Senior Fraud Analyst to join our growing Fraud Analytics team at Zopa. This role plays a critical part in protecting our customers and the business from fraud, using data, analytics and judgement to drive real-time and strategic decisioning.</div><div><br></div><div>You will lead complex fraud analysis independently, support incident response, and act as a senior analytical escalation point within the team.</div><div><br></div>

Senior Data Analyst - Fraud Analytics

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The role</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">At Zopa, Engineering Managers shape&nbsp;how our people grow,&nbsp;leading&nbsp;teams&nbsp;of talented&nbsp;Engineers working on&nbsp;products&nbsp;used by millions of customers.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">You’ll&nbsp;help raise the bar for how we deliver, not just what we ship.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a role for someone who enjoys taking ownership and making things better. You will work closely with Product and other partners to&nbsp;plan ahead, navigate&nbsp;trade offs&nbsp;and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;looking for Engineering Managers who&nbsp;don’t&nbsp;wait to be told where the problems are.&nbsp;You’ll&nbsp;use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity.&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><b style="font-size: 16px;">The team</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but&nbsp;they’re&nbsp;all united by a shared belief in ownership,&nbsp;collaboration&nbsp;and thoughtful challenge.&nbsp;You’ll&nbsp;join a supportive community of Engineering Managers who care deeply about people,&nbsp;impact&nbsp;and continuous improvement.&nbsp;During the interview process,&nbsp;you’ll&nbsp;meet&nbsp;Zopians&nbsp;from across the business so we can find the team where&nbsp;you’ll&nbsp;have the biggest impact.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We work in a hybrid way, with this role spending a minimum of three days a week in our London office.&nbsp;</span></div>

Engineering Manager (London)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The Role</b></div><div><br></div><div><span style="font-size: 16px;">As our&nbsp;Product Marketing&nbsp;Lead&nbsp;you’ll&nbsp;set the direction for how one or more of Zopa’s most important product domains show up in the market, shaping propositions, narratives and go-to-market strategies that drive meaningful customer and commercial impact.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">Reporting into the&nbsp;Head of Product Marketing,&nbsp;you’ll&nbsp;operate&nbsp;as a senior, trusted partner to Product Directors and senior stakeholders across Marketing, Growth, Design, Content and Comms.&nbsp;You’ll&nbsp;own product marketing strategy across a&nbsp;portfolio of products or a complex product domain, while also raising the bar for how product marketing is done at Zopa.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a high-impact role for someone who thrives at the intersection of&nbsp;strategy and craft; equally comfortable setting direction, influencing senior teams, and getting hands-on when it matters.&nbsp;</span></div><div><span style="font-size: 12pt;">&nbsp;</span></div><div><br></div>

Lead Product Marketing Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 11pt;">Zopa is building the home of money — and&nbsp;we’re&nbsp;at a turning point in how we engage,&nbsp;retain&nbsp;and grow our customers.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">We’re&nbsp;hiring a leader to&nbsp;</span><b style="font-size: 11pt;">build and lead our customer lifecycle capability end-to-end</b><span style="font-size: 11pt;">: strategy, execution,&nbsp;technology&nbsp;and team. This role owns how we communicate with customers across their full relationship with Zopa — from activation through to retention, cross-sell&nbsp;and long-term value</span></div><div><br></div><div><span style="font-size: 11pt;">This is a </span><b style="font-size: 11pt;">hands-on leadership role</b><span style="font-size: 11pt;"> in a regulated, data-rich environment — ideal for someone who has built or transformed a CRM / lifecycle function before and wants to do it again with real ownership and impact. If you’re excited by complexity, imperfect starting points, and the chance to shape how millions of customers experience a modern digital bank — we'd love to hear from you!</span></div>

Head of Customer Lifecycle & Engagement

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">At Zopa, we believe risk management is our competitive advantage. We want it to be a cutting-edge, data-led capability that fundamentally improves how we build and run our products, not just making us safer but also faster and more efficient. &nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">Reporting to the Director of Operational Risk,&nbsp;you’ll&nbsp;be part of a small, high-impact 2nd line team working closely with Operations, Product, Customer Services, and other business areas. Your job: to understand how our processes really work,&nbsp;identify&nbsp;where they can fail, and use evidence, logic,&nbsp;analytical tools and AI,&nbsp;and sound judgement to challenge and strengthen how Zopa manages risk.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">This is a role for someone who thinks like an engineer, curious, precise, and rigorous and applies that mindset to operational processes.&nbsp;You’ll&nbsp;use data,&nbsp;AI&nbsp;and analysis to assess how well controls&nbsp;operate&nbsp;in practice and guide first line teams on what “good” truly looks like.&nbsp;</span></div>

Operational Risk Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">Zopa Bank has grown rapidly since its launch in 2020&nbsp;-&nbsp;reaching <a href="http://1.8m">1.8m</a> customers, attracting&nbsp;over&nbsp;£6 billion of savings balances and launching a successful current account in 2025.&nbsp;&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">We’re looking to&nbsp;hire our first&nbsp;</span><b style="font-size: 12pt;">Director of Performance Marketing,&nbsp;</b><span style="font-size: 12pt;">who&nbsp;will play a critical role in delivering the next chapter in our growth journey&nbsp;-&nbsp;attracting new to bank current account customers&nbsp;profitably and sustainably.&nbsp;&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">This is a leadership role&nbsp;reporting to&nbsp;our&nbsp;Chief Customer Officer&nbsp;with responsibility for setting performance marketing strategy, driving execution at pace, and&nbsp;delivering strong results&nbsp;whilst collaborating with&nbsp;Marketing,&nbsp;Product,&nbsp;Data and Lifetime Value.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">You’ll&nbsp;combine strategic thinking with hands-on leadership, ensuring Zopa continues to scale new-to-bank growth while&nbsp;maintaining&nbsp;a relentless focus on value, incrementality and learning.&nbsp;</span></div>

Director of Performance Marketing

<div><span style="font-size: 16px">Our Story</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">Hello there. We’re Zopa.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px;">As a </span><b><span style="font-size: 16px;">Senior Fraud Specialist</span></b><span style="font-size: 16px;"><b> within Complex Investigations</b>, you are responsible for independently leading the investigation and response to complex, high-risk, and high-value fraud incidents and cases. This includes major fraud events, crypto-related activity, impersonation and Authorised Push Payment (APP/ACTO) fraud, and incidents affecting multiple customers across different products.</span></div><div><br></div><div><span style="font-size: 16px;">The role operates as an investigator within the Complex Case team in the Fraud Operations function, working within established incident and fraud frameworks to ensure swift containment, accurate evidence gathering, and clear, defensible documentation. The investigator assesses customer and financial impact, identifies root causes across products and channels, and provides well-reasoned recommendations to support remediation, reimbursement decisions, and control improvements.</span></div><div><br></div><div><span style="font-size: 16px;">The role also plays a key part in sharing insights with Fraud Strategy, contributing learnings from complex investigations to help inform detection, prevention, and broader fraud risk management, while not owning bank-wide strategy or final risk decisions.</span></div><div><br></div><div><span style="font-size: 16px;"><b>Working Pattern:</b></span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role – the team works in the office on Tuesdays and Wednesdays.</span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.</span></div><div><br></div><div><span style="font-size: 16px;">In addition, you will be required to work two bank holidays per year, for which you will receive time off in lieu.</span></div><div><br></div>

Senior Fraud Specialist - Complex Investigations (Hybrid)

<div><span style="font-size: 16px;">Our Story</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">Hello there. We’re Zopa.</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px;">We are seeking detail-oriented and highly motivated </span><b style="font-size: 16px;">SARs Financial Crime Specialists within </b><span style="font-size: 16px;">to join our Financial Crime Operations team.</span></div><div><br></div><div><span style="font-size: 16px;">The role involves preparing detailed reports on potentially suspicious financial transactions for compliance and regulatory purposes. Key responsibilities include reviewing customer transactions and related information to identify suspicious activity, drafting SARs, and ensuring compliance with applicable laws and regulations. This position plays a crucial role in preventing financial crime, including money laundering and fraud.</span></div><div><br></div><div><b style="font-size: 16px;">Working Pattern:</b></div><div><br></div><div><span style="font-size: 16px;">This is a hybrid role, with the team working in the office two days per week.</span></div><div><br></div><div><span style="font-size: 16px;">Your working week will consist of 7.5 hour shifts between 8am and 8pm, Monday to Friday. You will also be required to work one weekend day every other week remotely. If you work a weekend day, you will receive a day off during the week.</span></div><div><br></div><div><span style="font-size: 16px;">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div><div><br></div>

Financial Crime Specialist - SARs (Hybrid)

<div><span style="font-size: 16px">Our Story</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">Hello there. We’re Zopa.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px">We are seeking detail-oriented and highly motivated </span><b style="font-size: 16px">Financial Crime Specialists within Transaction Monitoring &amp; Mule</b><span style="font-size: 16px"> to join our Financial Crime Operations team.</span></div><div><br></div><div><span style="font-size: 16px">The successful candidate will be responsible for monitoring and analysing financial transactions to detect and prevent suspicious activity related to money laundering, fraud, and other financial crimes. This role requires a strong understanding of financial regulations, excellent analytical skills, and the ability to work effectively in a fast-paced, team-oriented environment.</span></div><div><br></div><div><b style="font-size: 16px">Working Pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days per week.</span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts between 8am and 8pm, Monday to Friday. You will also be required to work one weekend day every other week remotely. If you work a weekend day, you will receive a day off during the week.</span></div><div><br></div><div><span style="font-size: 16px">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div><div><br></div>

Financial Crime Specialist - Transaction Monitoring & Mule (Hybrid)

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>Zopa is scaling its B2B Lending and Payments propositions. We’re bringing together two high-performing commercial teams with different sales motions and technology stacks, and we’re building a strengthened, centralised Sales Operations function to help both teams scale efficiently while delivering an outstanding merchant experience.</div><div><br></div><div>This is a newly shaped role and a rare opportunity to define how Sales Operations works across Zopa’s Retail Finance &amp; Payments business. As Head of Sales Operations, you’ll build the operational engine that underpins our commercial organisation — ensuring sales teams are enabled through clear processes, trusted data, effective tool configuration and integrations, scalable automation, and insight-driven decision-making.</div><div><br></div><div>You’ll partner closely with commercial leadership and cross-functional stakeholders across Sales, Marketing, Product, Engineering, Compliance, Finance and Operations. Your focus will be on removing friction, creating consistency where it adds value, strengthening system connectivity, and ensuring our tooling evolves alongside product capabilities and integration requirements, enabling different sales motions to thrive.</div>

Head of Sales Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We’re looking for a Senior Financial Accountant to join Zopa’s Financial Control team as we scale. You’ll lead key month-end close activities, strengthen controls, drive process improvements, and partner with stakeholders across Finance and the wider business. This role suits someone who delivers high-quality financial and tax reporting, uses data to solve problems, and supports the development of others.</div>

Senior Financial Accountant

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team</b></div><div><span style="font-size: 11pt;">The Analytics Engineering team is a key part of the broader Data Team within the Technology division.&nbsp;We’re&nbsp;growing and excited to welcome a new Analytics Engineer to join us! Our mission is to transform data into actionable insights, empowering analytics, product, finance, and risk teams to extract the value and information they need.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">At Zopa,&nbsp;we’re&nbsp;committed to leveraging&nbsp;data&nbsp;to&nbsp;make smarter decisions for our customers. As an Analytics Engineer,&nbsp;you’ll&nbsp;dive into your domain, build a deep understanding of the data, and create high-quality data products. These products will be well-structured, reliable, and incorporate robust controls and quality checks using our selected tools.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">In line with Zopa’s strong focus on autonomy and empowerment,&nbsp;you’ll&nbsp;take ownership of the daily operation of our data marts. This includes resolving issues, escalating when necessary, and ensuring smooth operations. Beyond technical responsibilities,&nbsp;you’ll&nbsp;collaborate closely with stakeholders to share your data knowledge and&nbsp;expertise. Additionally,&nbsp;you’ll&nbsp;support the team by conducting code reviews and&nbsp;validating&nbsp;data, ensuring our work meets the highest standards.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">This role offers a dynamic environment where you can make a real impact while contributing to a culture of excellence and collaboration.&nbsp;</span></div>

Analytics Engineer

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>About the team</b></div><div><br></div><div><span style="font-size: 11pt;">The&nbsp;LendX&nbsp;Tribe&nbsp;at&nbsp;Zopa&nbsp;is&nbsp;responsible for&nbsp;in-app&nbsp;borrowing experiences&nbsp;here at&nbsp;Zopa. The&nbsp;tribe&nbsp;is crucial to enabling Zopa’s mission to become the ‘Home of Money’ for our customers,&nbsp;creating innovative&nbsp;borrowing&nbsp;features&nbsp;and propositions&nbsp;that customers love.&nbsp;We want Zopa to be our customers first&nbsp;thought&nbsp;when they&nbsp;want&nbsp;to borrow money,&nbsp;because we are transparent,&nbsp;make borrowing&nbsp;simple,&nbsp;reward loyalty and flex as our customers lives do.&nbsp;&nbsp;</span></div><div><span style="font-size: 11pt;">The Product Manager will be joining at a crucial time and&nbsp;support in shaping the team’s future direction, with a team of dedicated back-end engineers to&nbsp;deliver our target borrowing experiences&nbsp;working hand in hand with a dedicated front-end Product&nbsp;Manager.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">The impact of this role cuts across all Zopa products,&nbsp;requires innovative thinking and offers the real opportunity to create, build and launch&nbsp;market leading borrowing experiences&nbsp;working with stakeholders from across Zopa.&nbsp;&nbsp;It is an opportunity to make real impact on our journey to become the Home of Money.</span></div>

Product Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">At Zopa,&nbsp;Analysts are the people who&nbsp;</span><b style="font-size: 16px;">inspire ideas</b><span style="font-size: 16px;">&nbsp;and&nbsp;</span><b style="font-size: 16px;">strategies</b><span style="font-size: 16px;">&nbsp;to drive our business forward and make our products better for customers.&nbsp;Our analysts are a mix of&nbsp;</span><b style="font-size: 16px;">creative problem solvers</b><span style="font-size: 16px;">&nbsp;and</span><b style="font-size: 16px;">&nbsp;number whizzes</b><span style="font-size: 16px;">&nbsp;with a passion for&nbsp;</span><b style="font-size: 16px;">translating numbers</b><span style="font-size: 16px;">&nbsp;into business opportunities and&nbsp;</span><b style="font-size: 16px;">delivering insights</b><span style="font-size: 16px;">&nbsp;to drive decision-making.&nbsp;They're&nbsp;also excellent</span><b style="font-size: 16px;">&nbsp;communicators</b><span style="font-size: 16px;">&nbsp;with the ability to&nbsp;</span><b style="font-size: 16px;">story-tell</b><span style="font-size: 16px;">&nbsp;with data to both technical and non-technical stakeholders.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">Our analysts are&nbsp;</span><b style="font-size: 16px;">deeply embedded</b><span style="font-size: 16px;">&nbsp;into the business and will interact with individuals at all levels of the business from Managers to our leadership team.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We’re&nbsp;looking for a</span><b><span style="font-size: 16px;"> Senior Product Analyst</span></b><span style="font-size: 16px;"> to join our</span><b><span style="font-size: 16px;"> AI</span></b><span style="font-size: 16px;"> tribe. This is a</span><b><span style="font-size: 16px;"> builder-style role</span></b><span style="font-size: 16px;"> focused on </span><b><span style="font-size: 16px;">improving how transaction data is enriched</span></b><span style="font-size: 16px;">, </span><b><span style="font-size: 16px;">structured and trusted</span></b><span style="font-size: 16px;"> - and on raising the bar for how we experiment and learn. </span></div><div><span style="font-size: 16px;">This&nbsp;role is&nbsp;about owning ambiguous problems, designing thoughtful experiments, and pushing systems forward through curiosity and disciplined analysis&nbsp;of the outcomes.&nbsp;</span></div>

Senior Product Analyst (AI tribe)

<div><span style="font-size: 16px;">At Zopa, Analysts are the people who turn curiosity into clarity and data into direction.&nbsp;We’re&nbsp;a bank built on doing things differently and growing fast. Over the past two years,&nbsp;we’ve&nbsp;grown more than 25% year-on-year. As we scale, thoughtful, high-quality analytics becomes even more important - not just to explain performance, but to unlock new growth.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;looking for a Senior Product Analyst to join our Unsecured Personal Loans (UPL) Tribe - someone commercially sharp, creatively&nbsp;curious&nbsp;and analytically rigorous, who wants to shape the future of one of the UK’s leading lending products.</span></div><div><br></div><div><b style="font-size: 16px;">The Role</b></div><div><span style="font-size: 16px;">This is a high-performing, established tribe with ambitious goals for the year ahead. The focus is not on building from scratch, but on accelerating growth, fine-tuning performance and unlocking new streams of value.</span></div><div><span style="font-size: 16px;">You will be the embedded Product Analyst supporting originations, conversion and in-life customer servicing. You’ll partner closely with Product, Credit Risk, Decisioning and Commercial teams, with strong visibility across leadership given UPL’s central role in Zopa’s performance.</span></div><div><span style="font-size: 16px;">You’ll sit within the tribe day-to-day while reporting into a central Product Analytics team — combining deep domain ownership with the support of a strong analytics cohort.</span></div><div><span style="font-size: 16px;">This role suits someone who enjoys working on products at scale: refining what works, challenging assumptions and identifying creative ways to grow in a competitive market.</span></div><div><br></div><div><b style="font-size: 16px;">About the Unsecured Personal Loans (UPL) Tribe</b></div><div><span style="font-size: 16px;">UPL is Zopa’s largest and most profitable lending product. It anchors the bank’s unit economics, has delivered years of strong growth, and now serves around 6% of the UK unsecured personal loans market.</span></div><div><span style="font-size: 16px;">As the product matures, the focus is on accelerating sustainable growth while maintaining strong unit economics. That means continually improving how we acquire, approve and support customers — refining conversion, reducing friction and embedding lending more seamlessly into the broader Zopa ecosystem.</span></div><div><span style="font-size: 16px;">The tribe works across both optimisation and innovation: enhancing core journeys, improving how data is used to make smarter decisions, and exploring new ways to meet customer borrowing needs.</span></div><div><span style="font-size: 16px;">This is a product operating at real scale in a competitive market. The ambition is to grow responsibly, strengthen customer relationships and ensure lending remains a core pillar of Zopa’s proposition.</span></div><div><span style="font-size: 16px;">Great analytics here directly influences revenue, customer experience and long-term value creation.</span></div><div><br></div>

Senior Product Analyst (UPL)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">At Zopa, Analysts are the people who turn curiosity into clarity and data into direction.&nbsp;We’re&nbsp;a bank built on doing things&nbsp;differently and&nbsp;growing fast. Over the past two years,&nbsp;we’ve&nbsp;grown more than 25% year-on-year. As we scale, thoughtful, high-quality analytics becomes even more important. Not just to explain&nbsp;what’s&nbsp;happening, but to shape what we build next.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;looking for a Senior Product Analyst to join our Payments Tribe - someone structured,&nbsp;independent&nbsp;and craft-focused, who cares deeply about making impact.&nbsp;</span></div><div><br></div><div><b><span style="font-size: 16px;">The Role&nbsp;</span></b></div><div><span style="font-size: 16px;">This is a foundational Product Analyst role within Payments. While the tribe is&nbsp;established, it has not previously had dedicated Product Analytics support. You will be the embedded analytics partner for Payments&nbsp;-&nbsp;shaping how insight is generated, how metrics are defined, and how decisions are made.&nbsp;</span></div><div><span style="font-size: 16px;">You’ll&nbsp;sit alongside Product and Engineering day-to-day, while reporting into a central Product Analytics team. That means you get the best of both worlds: deep domain ownership in Payments, plus a strong analytics cohort committed to building one of the best product analytics functions in fintech.&nbsp;</span></div><div><span style="font-size: 16px;">This role will suit someone who enjoys building clarity in complex spaces, creating structure where ambiguity exists, and becoming the trusted expert in a domain.&nbsp;</span></div><div><br></div><div><b><span style="font-size: 16px;">About the Payments&nbsp;Tribe</span></b></div><div><span style="font-size: 16px;">The Payments Tribe’s 2026 strategy is about moving from a fragmented, product-by-product payments setup to a unified, resilient, and cost-efficient payments platform that underpins Zopa’s ambition to be the Home of Money.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">The focus is shifting from “enabling launches” (e.g. our Biscuit card in 2025) to building a horizontally integrated payments experience that improves customer trust, lowers cost per transaction, and reduces operational&nbsp;risk,&nbsp; while&nbsp;enabling growth across Current Accounts, Lending,&nbsp;Wealth&nbsp;and POS.&nbsp;</span></div><div><span style="font-size: 16px;">Payments is complex, data-rich&nbsp;and business-critical. Great analytics here directly improves customer experience and financial performance.&nbsp;</span></div>

Senior Product Analyst (Payments)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Team</b></div><div>The Analytics Engineering team is a key part of the broader Data, Analytics &amp; AI organisation within Technology. Our mission is to transform data into high-quality, trusted, and scalable data products that empower analytics, product, finance, risk, and commercial teams to make&nbsp;smarter decisions&nbsp;for our customers.&nbsp;</div><div><br></div><div>We work closely with Data Engineers, Analysts, Data Scientists, ML&nbsp;Engineers&nbsp;and stakeholders across the business. As Zopa continues to align Analytics Engineering to business domains, we are embedding domain ownership, ensuring our data models and semantic layers reflect real-world business boundaries and needs.&nbsp;</div><div><br></div><div><b>The Role</b></div><div>This is a&nbsp;hands-on technical leadership role&nbsp;focused on raising standards, shaping technical direction, and increasing modelling maturity across domains — without formal line management responsibility.&nbsp;</div><div><br></div><div>You'll own and deliver the most complex modelling challenges&nbsp;, help to define and evolve best practices for&nbsp;dbt, modelling,&nbsp;governance&nbsp;and cost optimisation. You'll act as a technical authority within analytics engineering, whilst mentoring and enabling others to raise their technical bar. You'll also shape how domain data products are designed, owned, and consumed across Zopa.</div>

Senior Analytics Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div>Developer Experience (DevX) is the heart of engineering productivity at Zopa. We are a high-impact squad of 6 engineers who treat our internal platform as a product, and our fellow Zopa engineers as our customers.&nbsp;</div><div><br></div><div>Our mission is to build the tools that let every product engineer maintain compliance whilst having a world-class expeirence in shipping their code. We are currently starting a landmark project migrating our entire Fintech infrastructure from self-hosted Jenkins to a SaaS-based GitHub Actions platform.&nbsp;&nbsp;</div><div>&nbsp;</div><div>You will work across a modern stack including Go, AWS, Kubernetes (EKS), ArgoCD, Terraform, Vault Honeycomb and DX.&nbsp;</div><div><br></div><div><b>A day in the life:</b></div><div>a As Senior DevX Engineer, your focus isn't on deploying software for teams, fixing their pipelines, or troubleshooting incidents; you are architecting the future of how Zopa builds software. You will spend 50-80% of your time writing high-quality code to build internal CLI tools, automation providers, and self-service platforms.&nbsp;</div><div><br></div><div>The rest of your day is spent as a strategic consultant and leader. You’ll be:&nbsp;</div><div><br></div><div>- Architecting the Platform Evolution: Designing the templates and workflows that will move hundreds of microservices onto GitHub Actions.&nbsp;</div><div>- Stakeholder Engagement: Meeting with product squads to identify friction points and writing technical RFCs to solve them.&nbsp;</div><div>- Data-Driven Optimization: Analyzing DORA/DX metrics to prove that your tools have increased delivery experience (speed, stability, flow).&nbsp;</div><div>- Mentoring: Levelling up our mid-level and associate engineers through pairing and high-standard code reviews.&nbsp;</div>

Platform Engineer (Developer Experience)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">At Zopa, Analysts are the people who turn curiosity into clarity and data into direction.&nbsp;We’re&nbsp;a bank built on doing things differently and growing fast. Over the past two years,&nbsp;we’ve&nbsp;grown more than 25% year-on-year.&nbsp;&nbsp;As Zopa scales, our Operations teams need more than reporting. They need insight that shapes decisions, scalable MI frameworks and analysts who can own complex problem areas end to end.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We are looking for a Level 11&nbsp;Senior Data Analyst&nbsp;to&nbsp;own&nbsp;and evolve our operational MI capability. This is a high impact, more autonomous role focused on transforming how performance is measured,&nbsp;understood&nbsp;and improved.&nbsp;</span></div><div><br></div><div><b style="font-size: 16px;">The Role</b><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">You will&nbsp;operate&nbsp;as a senior analytical partner to&nbsp;Collections&nbsp;leadership, owning key performance areas and driving step changes in reporting quality and scalability.&nbsp;</span></div><div><span style="font-size: 16px;">The focus is not just on producing MI, but on redefining it. You will assess existing reporting frameworks,&nbsp;identify&nbsp;gaps or inconsistencies and design scalable, well governed metric structures that support better decision making.&nbsp;</span></div><div><span style="font-size: 16px;">You will work within the Collections function, partnering closely with Operations&nbsp;and&nbsp;Lending stakeholders.&nbsp;You will&nbsp;influence senior stakeholders and proactively&nbsp;identify&nbsp;where insight can unlock efficiency, improve customer outcomes or reduce risk.&nbsp;</span></div><div><span style="font-size: 16px;">This role suits someone who thrives in ambiguity, enjoys shaping problem statements and wants to drive measurable operational impact.</span><span style="font-size: 12pt;">&nbsp;</span></div>

Senior Analyst - Lending Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>As a Senior Regulatory Reporting Accountant, you’ll oversee the timely and accurate production of Zopa’s regulatory returns, with a particular focus on COREP, FINREP and Bank of England statistical returns. You’ll ensure outputs are robustly controlled, well reconciled and fully documented, while helping evolve our systems and processes through automation and change.</div>

Senior Regulatory Reporting Accountant

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">At Zopa, Analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to drive decision-making.&nbsp;They're&nbsp;also excellent communicators with the ability to story-tell with data to both technical and non-technical stakeholders.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">Our analysts are deeply embedded into the business and will interact with individuals at all levels of the business from Managers to our leadership team.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;"><b>The role&nbsp;</b></span></div><div><span style="font-size: 16px;">We’re&nbsp;looking for&nbsp;a Senior Product Analyst to join our&nbsp;Current Account&nbsp;tribe.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">Just&nbsp;launched in&nbsp;June&nbsp;2025&nbsp;as&nbsp;the “Biscuit”&nbsp;account,&nbsp;the Zopa Current Account is&nbsp;a rapidly growing&nbsp;new&nbsp;product&nbsp;that’s&nbsp;fundamental&nbsp;to&nbsp;the bank’s&nbsp;future&nbsp;growth&nbsp;ambitions.&nbsp;Our&nbsp;tribe&nbsp;functions&nbsp;like a&nbsp;startup within&nbsp;the wider bank;&nbsp;we’re&nbsp;obsessive&nbsp;about our mission to&nbsp;build&nbsp;a&nbsp;powerfully&nbsp;simple&nbsp;to&nbsp;use&nbsp;and feature-rich&nbsp;everyday&nbsp;account that&nbsp;customers will love.&nbsp;</span></div><div><span style="font-size: 16px;">As a Senior Product Analyst, you&nbsp;will develop&nbsp;a detailed&nbsp;understanding&nbsp;of who our&nbsp;customers are&nbsp;and&nbsp;how they use the&nbsp;account, guiding&nbsp;product&nbsp;development&nbsp;towards solutions that improve outcomes for our customers.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">This role is ideal for someone who wants to work in a fast-paced&nbsp;environment where&nbsp;you&nbsp;can have an outsized impact&nbsp;in&nbsp;the&nbsp;early stages&nbsp;of a&nbsp;new&nbsp;product.&nbsp;With so many decisions to inform, quick high&nbsp;conviction&nbsp;directional&nbsp;insights&nbsp;can&nbsp;sometimes&nbsp;be more valuable than achieving 100% precision&nbsp;on&nbsp;every&nbsp;answer.&nbsp;</span></div><div><br></div>

Senior Product Analyst (Current Account)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">We are hiring Data Analysts to join our Collections &amp; Recoveries,&nbsp;Fraud&nbsp;&amp; Financial Crime, and&nbsp;Lending analytics teams.&nbsp;</span></div><div><span style="font-size: 16px;">These roles are ideal for technically strong, curious analysts who enjoy using data and automation to solve&nbsp;real business&nbsp;problems. From improving access to insight, to reducing manual processes, to strengthening operational controls, your work will directly influence how we scale and&nbsp;operate&nbsp;as a bank.&nbsp;</span></div><div><span style="font-size: 16px;">We are recruiting through a single pipeline and will align successful candidates to the team that best fits their skills and the needs of the business.&nbsp;</span></div><div><br></div><div><b style="font-size: 16px;">Role focus areas</b><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">Depending on your strengths and interests, you may join one of the following areas:&nbsp;</span></div><div><br></div><div><b style="font-size: 16px;">Collection &amp; Recoveries&nbsp;(C&amp;R)&nbsp;Analytics</b><span style="font-size: 16px;">&nbsp;Enabling better outcomes for customers in financial difficulty through&nbsp;high-quality MI,&nbsp;process&nbsp;efficiency&nbsp;and insight-driven performance analytics.&nbsp;</span></div><div><b style="font-size: 16px;">Fraud &amp;&nbsp;Financial Crime&nbsp;Analytics</b><span style="font-size: 16px;">&nbsp;Supporting effective fraud and financial crime detection and monitoring through the design and delivery of high-quality MI and performance dashboards, alongside robust recurring risk reporting that strengthens control oversight and regulatory confidence.&nbsp;</span></div><div><b style="font-size: 16px;">Lending Analytics</b><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">Enabling data-driven decision-making across Lending by designing and delivering high-quality, scalable data assets that support Product, Credit&nbsp;Risk&nbsp;and other key stakeholders. This includes building robust data sources for downstream dashboards and analytical tools, developing automated reporting and&nbsp;monitoring&nbsp;flows, and producing clear documentation to enhance rigour,&nbsp;trust&nbsp;and consistency across deliverables.&nbsp;</span></div><div><b style="font-size: 16px;">All roles include a strong BI and reporting focus</b><span style="font-size: 16px;">, including building scalable datasets, defining&nbsp;metrics&nbsp;and delivering self-serve dashboards that support decision making across the business.&nbsp;&nbsp;While these roles differ in&nbsp;day-to-day&nbsp;focus, they share a strong technical core and a common goal: improving decision making, increasing&nbsp;efficiency&nbsp;and building scalable, data driven solutions.&nbsp;</span></div>

Data Analyst (BI & Operations)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The Role</b><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We’re looking for a Senior Product Manager to help shape the future of how customers interact with their digital bank through Zopa’s native mobile apps.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a highly autonomous, hands-on role at a pivotal moment for Zopa. Following the launch of our Current Account last year,&nbsp;we’re&nbsp;rebuilding our app around&nbsp;all of&nbsp;our customers’ financial needs — from everyday spending, to building wealth, to borrowing for life’s big moments.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;about to launch a brand-new native app experience, and&nbsp;you’ll&nbsp;play a key role in defining what comes next. From unlocking platform-level capabilities and OS-native features, to shaping the systems and patterns that allow our products to scale with speed and consistency.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">You’ll&nbsp;sit at the intersection of customer experience, platform thinking, and commercial impact, owning how our app drives engagement, product adoption, and long-term customer lifetime value.&nbsp;You’ll&nbsp;work closely with design, engineering, data, and product peers across the bank to deliver a cohesive, next-generation banking experience. We call this the Home of Money.&nbsp;</span></div><div><span style="font-size: 16px;">This role is for someone curious, data-driven, and ambitious about building durable product foundations that unlock faster delivery and better outcomes across the business.&nbsp;</span></div>

Senior Product Manager - Apps

<div><strong>Our Story</strong></div> <div><strong>&nbsp;</strong></div> <div><strong>Hello there. We’re Zopa.</strong></div> <div>&nbsp;</div> <div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div> <div>&nbsp;</div> <div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div> <div>&nbsp;</div> <div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div> <p data-start="175" data-end="449"><strong>The role:</strong></p> <p data-start="175" data-end="449">With a growing customer base and expanding product portfolio, we are strengthening our Fraud and Financial Crime capability across Operations. We have an opportunity for an Operations Trainer to join our in-house Operations Training Team, based in our Manchester office.</p> <p data-start="451" data-end="647">This role sits within the Operations Training &amp; Knowledge Team, which is responsible for designing, delivering, and continuously improving Fraud and Financial Crime training across Operations.</p> <p data-start="649" data-end="935">Reporting to the Operations Training Manager, you will ensure that Operations colleagues have the knowledge, judgement, and technical skills required to succeed in their roles, while also supporting broader specialised training for Fraud &amp; Financial Crime teams across the business.</p> <p data-start="937" data-end="1254">You will be passionate about fostering growth, enhancing skills, and ensuring employees are equipped to excel in their roles. As a Senior Training Associate, you will be at the forefront of driving impactful training and development initiatives that support both operational excellence and organisational success.</p> <p data-start="937" data-end="1254"><strong>This is a hybrid role working in our Manchester office at least 3 days per week.</strong></p>

Senior Training Associate - Fraud & Financial Crime (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="none">Zopa is&nbsp;looking for an experienced&nbsp;</span><span data-contrast="none">Compliance Manager&nbsp;</span><span data-contrast="none">to join our&nbsp;2nd&nbsp;Line of Defence&nbsp;Compliance&nbsp;team</span><span data-contrast="none">&nbsp;on a&nbsp;</span><span data-contrast="none">12 month</span><span data-contrast="none">&nbsp;fixed-term contract</span><span data-contrast="none">.</span><span data-contrast="none">&nbsp;</span></p> <p>&nbsp;</p> <p><span data-contrast="none">Reporting to the Head of 2</span><span data-fontsize="11">nd</span><span data-contrast="none">&nbsp;Line Compliance,&nbsp;this role is an exciting opportunity to help Zopa&nbsp;ensure it stays closely aligned to&nbsp;FCA expectations and&nbsp;up to date with new or changing regulations&nbsp;impacting&nbsp;the bank.&nbsp;You’ll</span><span data-contrast="none">&nbsp;use your expert knowledge of the UK regulatory framework to support the&nbsp;business, conducting thorough horizon scanning, clearly summarizing requirements and&nbsp;</span><span data-contrast="none">effectively communicating them to the business</span><span data-contrast="none">. In addition,&nbsp;you’ll&nbsp;help us ensure our Policies&nbsp;stay&nbsp;up to date and&nbsp;reflect&nbsp;any&nbsp;upcoming changes,&nbsp;either in the business or the regulatory environment.&nbsp;</span><span data-contrast="none">We’re&nbsp;open to&nbsp;applications from&nbsp;experienced individuals&nbsp;looking to work flexibly or&nbsp;on a&nbsp;part-time&nbsp;basis.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="none">We have a friendly, fun, and ambitious culture where everyone contributes pro-actively towards the growth of the business, so a parallel mind-set is what we are looking for.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> </div> </div>

Compliance Manager (12 month FTC)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <p>We’re looking for a confident and proactive Executive Assistant to support and assist 3 C-suites employees.</p> <p>You'll work closely with a team of Executive Assistants and Personal Assistants, your core stakeholders and their team, representing Zopa internally and externally as a key point of contact.</p> <p>The working hours are Monday - Friday, 09:00 - 17:30 and you'll will be required to attend our Canary Wharf Office 3 days per week.</p> </div>

Executive Assistant (12 month FTC)

<div> <div><strong>Our Story</strong></div> <div><strong>&nbsp;</strong></div> <div><strong>Hello there. We’re Zopa.</strong></div> <div>&nbsp;</div> <div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div> <div>&nbsp;</div> <div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div> <div>&nbsp;</div> <div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div> </div> <div>&nbsp;</div> <div><strong><span style="font-size: 16px;">The role:</span></strong></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">As a Customer Service Specialist within our point of sale team, you will undertake a range of tasks to support both the team and our outsourced partners, enabling them to deliver the high standards we set for customer experience within the bank. You will act as a point of contact for complex queries from the front-line customer service team and serve as an escalation point for stakeholders on behalf of the team.</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">This role requires the ability to multitask and manage your own workload to ensure we remain focused on meeting the agreed service levels and quality standards set for the team. You will play a key role in the ambitious plans we have to enhance our customer offering, helping us to continuously improve the experience we deliver to our customers.</span></div> <div>&nbsp;</div> <div><strong style="font-size: 16px;">Working Hours:</strong></div> <div><span style="font-size: 16px;">Full-time, 37.5 hours per week (Monday to Friday)</span></div> <div><span style="font-size: 16px;">Shifts: 8am–4pm or 10am–6pm (Rota)</span></div> <div>&nbsp;</div> <div><strong style="font-size: 16px;">Weekends:</strong></div> <div><span style="font-size: 16px;">One in three weekends required (Saturday: 8am–4:30pm)</span></div> <div><span style="font-size: 16px;">A weekday off will be given when you work a Saturday</span></div> <div>&nbsp;</div> <div><strong style="font-size: 16px;">Location:</strong></div> <div><span style="font-size: 16px;">Based in Manchester</span></div> <div><span style="font-size: 16px;">Office attendance: 3 days per week</span></div> <div>&nbsp;</div> <div>You will be required to work some bank holidays each year, for which you will receive time off in lieu.</div> <div>&nbsp;</div>

Customer Service Specialist - Point of Sale (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><strong>The team:</strong></div> <div> <p>The Delivery function is responsible for the first-class delivery of priority projects across product and engineering. As a Delivery Manager, you will work with product and technical leads and various stakeholders to provide structure, coordination, visibility and momentum for some of the most exciting and impactful changes happening at Zopa Bank. You will work on a variety of projects and engage multiple areas of the business, often expected to lead multiple projects in simultaneously.</p> </div>

Delivery Manager

<div> <div> <p><span data-contrast="auto">You will design and evolve the services that power core banking products. The systems you help build process thousands of financial transactions every day. They must be scalable,&nbsp;resilient&nbsp;and secure. When money moves, it&nbsp;has to&nbsp;work. Every time.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">But this role goes beyond implementation.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">You will shape technical direction. Influence cross-team initiatives. Own complex, high-impact work from concept through to production. You will help decide not just how we build, but what we build and why.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This is senior in impact, not just title.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">We’re&nbsp;growing across several of our product-engineering tribes at Zopa, with current opportunities in&nbsp;</span><span data-contrast="auto">Current Accounts, Lending, Credit&nbsp;Cards&nbsp;and Product Enablement</span><span data-contrast="auto">.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">Each team tackles different challenges - from building seamless everyday banking experiences to enabling responsible lending and empowering our internal teams with scalable platforms and tools.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">Across all areas, we share a strong culture of ownership, collaboration and thoughtful challenge, giving engineers real impact and autonomy in the work they do.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> </div>

Senior Software Engineer (Backend)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto">This role sits within Zopa’s 1st Line of Defence (1LoD) Risk Function, supporting the business to embed effective and efficient risk management into day-to-day decision making&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">You will lead the&nbsp;</span><span data-contrast="auto">Distributor Risk Team</span><span data-contrast="auto">, owning the end-to-end onboarding and ongoing oversight risk frameworks for&nbsp;</span><span data-contrast="auto">Auto,&nbsp;Payments&nbsp;and Retail Finance distribution partners</span><span data-contrast="auto">.</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">You’ll&nbsp;build and run proportionate frameworks that protect Zopa’s risk appetite and control environment, while materially improving onboarding speed and partner lifecycle monitoring.&nbsp;You’ll&nbsp;be expected to&nbsp;operate&nbsp;as a domain expert who can set direction, shape clear frameworks, and communicate complex risk analysis effectively to senior stakeholders&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> </div>

Distributor Risk Lead

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><p>We are hiring a <strong>Data Analyst (BI &amp; Operations) </strong>to join our <strong>Collections &amp; Recoveries </strong>team.</p> <p>These&nbsp;Level 10 roles are ideal for technically strong, curious analysts who enjoy using data and automation to solve real business problems. From improving access to insight, to reducing manual processes, to strengthening operational controls, your work will directly influence how we scale and operate as a bank.</p> <p>We are recruiting through a single pipeline and will align successful candidates to the team that best fits their skills and the needs of the business.&nbsp;</p> <p><strong>Collection &amp; Recoveries (C&amp;R) Analytics: </strong></p> <p>Enabling better outcomes for customers in financial difficulty through high-quality MI, process efficiency and insight-driven performance analytics.&nbsp;</p> <p>This role includes a <strong>strong BI and reporting focu</strong>s, including building scalable datasets, defining&nbsp;metrics&nbsp;and delivering self-serve dashboards that support decision making across the business.&nbsp;&nbsp;While these roles differ in&nbsp;day-to-day&nbsp;focus, they share a strong technical core and a common goal: improving decision making, increasing&nbsp;efficiency&nbsp;and building scalable, data driven solutions.&nbsp;</p>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <div> <p><span data-contrast="auto">You will design and evolve the services that power core banking products. The systems you help build process thousands of financial transactions every day. They must be scalable,&nbsp;resilient&nbsp;and secure. When money moves, it&nbsp;has to&nbsp;work. Every time.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">But this role goes beyond implementation.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">You will shape technical direction. Influence cross-team initiatives. Own complex, high-impact work from concept through to production. You will help decide not just how we build, but what we build and why.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This is senior in impact, not just title.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">We’re&nbsp;growing across several of our product-engineering tribes at Zopa, with current opportunities in&nbsp;</span><span data-contrast="auto">Current Accounts, Lending, Credit&nbsp;Cards&nbsp;and Product Enablement</span><span data-contrast="auto">.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div>&nbsp;</div> <div> <p>&nbsp;</p> </div> </div> </div>

Senior Software Engineer - London

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><strong>The engineering challenge</strong></div> <div> <div> <div> <div> <p><span data-contrast="auto">You will design and evolve the services that power core banking products. The systems you help build process thousands of financial transactions every day. They must be scalable,&nbsp;resilient&nbsp;and secure. When money moves, it&nbsp;has to&nbsp;work. Every time.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">But this role goes beyond implementation.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">You will shape technical direction. Influence cross-team initiatives. Own complex, high-impact work from concept through to production. You will help decide not just how we build, but what we build and why.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This is senior in impact, not just title.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">We’re&nbsp;growing across several of our product-engineering tribes at Zopa, with current opportunities in&nbsp;</span><span data-contrast="auto">Current Accounts, Lending, Credit&nbsp;Cards&nbsp;and Product Enablement</span><span data-contrast="auto">.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> </div> </div> </div>

Senior Software Engineer - C#

<div><strong>Our Story</strong></div> <div><strong>&nbsp;</strong></div> <div><strong>Hello there. We’re Zopa.</strong></div> <div>&nbsp;</div> <div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div> <div>&nbsp;</div> <div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div> <div>&nbsp;</div> <div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div> <p data-start="175" data-end="449"><strong>The role:</strong></p> <div> <p data-start="115" data-end="521">As our customer base grows and our product portfolio expands, we are enhancing our training capabilities across Operations. We have an opportunity for an Operations Trainer to join our in-house Operations Training team at our Manchester office. This role sits within the Operations Training &amp; Knowledge team, which is responsible for designing, delivering, and continuously improving our training offering.</p> <p data-start="523" data-end="1064">Reporting to the Operations Training Manager, you will ensure that our operations colleagues possess the knowledge, judgement, and technical skills required for their roles, while also supporting specialised training for customer service and other operations teams. Your passion for fostering growth, enhancing skills, and equipping employees to excel in their roles will be essential. As an Operations Trainer, you will play a key role in driving impactful training and development initiatives that contribute to our organisational success.</p> </div> <p data-start="937" data-end="1254"><strong>This is a hybrid role working in our Manchester office at least 3 days per week.</strong></p>

Training Associate - Operations (Hybrid)

<div><strong style="font-size: 16px;">Our Story</strong></div> <div><strong style="font-size: 16px;">&nbsp;</strong></div> <div><strong style="font-size: 16px;">Hello there. We’re Zopa.</strong></div> <div><span style="font-size: 16px;">&nbsp;</span></div> <div><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a href="http://zopa.com/" style="font-size: 16px;" class="postings-link">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">As a </span><strong style="font-size: 16px;">Customer Service Specialist</strong><span style="font-size: 16px;">, you are customer-centric and a strong team player, with a collaborative approach that ensures the customer is always at the heart of everything you do. You can identify opportunities to improve the service we offer and make decisions aimed at creating an exceptional customer experience every time. Delivering first-call resolution by working closely with other areas and taking ownership of each customer interaction is essential to this role.</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">You will work 5 days out of 7, totalling 37.5 hours per week. The working pattern will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will work one weekend a month, 9 am – 5:30 pm.</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">This is a hybrid role. The team works in the office Monday - Wednesday.</span></div> <div>&nbsp;</div> <div><span style="font-size: 16px;">You will be required to work some bank holidays each year, for which you will receive time off in lieu.</span></div>

Customer Service Specialist

Customer Service Specialist - Point of Sale

Senior Operations Training Associate - Fraud & Financial Crime

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We are looking for a Procurement Manager to join our growing and dynamic team here at Zopa. We're quite a new team, and have several exciting implementation projects ongoing, so you'll be getting involved with a number of different aspects of Procurement.<br aria-hidden="true"><s> </s><br aria-hidden="true">&nbsp;We're looking for someone who has experience running procurement tenders, has an understanding of risks and governance for supplier onboarding (within banking would be ideal, but not necessary), along with extensive supplier relationship management (SRM) experience.<br><br>&nbsp;There's a lot of change going on in the department, as we become more mature and embed processes within the business. There are several key strategic projects we'll be rolling out over the next year, and we need someone who is comfortable managing complex projects from end to end, owning their work and taking responsibility for progressing and closing projects.<br><br>&nbsp;We have many key strategic suppliers, for which we work with Legal to negotiate the contracts. We are looking for someone who is experienced in this area of contract negotiation (preferably with knowledge and experience of PRA regulations), especially for high value contracts.<br><br>&nbsp;As we liaise with a number of other departments, it's important for us to find someone who is experienced in engaging in cross team collaboration and holds other areas of the business to account.<br><br>&nbsp;Ultimately, we want to welcome someone to the team who is hard working and is passionate about strategic change improvements and Procurement and TPRM, like us!</div>

Senior Procurement Manager (12 month FTC)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><strong>The role:</strong></div> <div> <p>We're looking for an exceptional Senior Talent Partner to join our growing Talent team and drive hiring across our Technology function. As a digital bank, technology is the backbone of everything we do: from building the best products for our customers to the tools and platforms used by Zopians every day. Our tech teams are the embodiment of how we run as a business: it’s modern, fast-paced, and always with the customer at heart.&nbsp;</p> <p data-start="167" data-end="300">In this role, you’ll have real ownership and the opportunity to make a meaningful impact on how we build these teams.&nbsp;We operate in highly competitive hiring markets, and the expectations are high. You’ll be trusted to move with pace, bring strong market insight, and focus on outcomes that genuinely move the business forward—not just filling roles.</p> <p data-start="536" data-end="843">You’ll own a core hiring vertical (Software Engineering, Tech Operations &amp; Delivery, or Data Services) and partner closely with stakeholders across the business. That means building strong relationships, offering thoughtful challenge where needed, and working together to make high-quality hiring decisions.</p> <p data-start="845" data-end="1174">It’s a fast-moving environment, and priorities can shift. The roles can be complex, and there will be times where things don’t go to plan. We’re looking for someone who is tenacious, resilient, curious, and motivated by continuous improvement. This is the right role if you're someone who takes ownership, learns quickly, and is energised by solving tough hiring challenges.</p> </div>

Senior Talent Partner - Technology

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div> <div><strong>The Engineering Challenge</strong></div> <div>&nbsp;</div> <div>Our Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.</div> </div>

Senior C# Software Engineer – Manchester

C# Software Engineer – Manchester

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto"><strong>The Team</strong>&nbsp;</span></p> <p><span data-contrast="auto">The Unsecured Personal Loans team looks after one of Zopa’s core products and a core driver of the business. It is a mature, commercially significant area with sophisticated in house technology that powers the full lending journey, from deciding who we lend to, through to servicing loans accurately once they are live.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This Associate Product Manager role sits at the heart of Zopa’s lending platform,&nbsp;working&nbsp;across key systems that support how we lend and manage loans.&nbsp;You’ll&nbsp;partner closely with engineers and a wide group of stakeholders to deliver improvements across billing and decisioning, helping Zopa build products that are robust,&nbsp;scalable&nbsp;and ready for the next stage of growth.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">It’s&nbsp;a great role&nbsp;for someone who enjoys product work in a complex, fast moving environment, where there’s real breadth and impact.&nbsp;You’ll&nbsp;join a team where the work is meaningful, varied and directly connected to how Zopa operates at scale.</span><span data-contrast="auto">&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> </div>

Associate Product Manager - UPL

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <p>Zopa’s analytics function is central to how the business makes decisions, solves problems and grows. This role sits at the heart of that, helping us attract and hire the people who will shape the future of analytics at Zopa. You’ll take primary ownership of our Analytics Graduate Programme hiring, running two cohort intakes each year from attraction through to offer, while also supporting experienced analytics hiring across the business outside of peak graduate cycles.</p> <p>This is an opportunity for someone who wants real ownership. You’ll get the chance to shape how early careers hiring works in analytics at Zopa, improve the way we assess talent, and work closely with senior stakeholders across the business. It’s a role with plenty of scope, visibility and variety, combining high volume programme delivery with more specialist hiring.</p> </div>

Talent Aquisition Partner (Early Careers)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <p data-start="100" data-end="632">With our customer base rapidly increasing and our product offerings and services continuing to grow, there is an opportunity for a Senior Training Associate to join our in-house Operations Training and Development team. Reporting directly to the Operations Training Manager, you will support a small team in designing and delivering engaging training that equips Zopians, both onshore and offshore, with the knowledge, skills, behaviours, and tools needed to perform their roles effectively and provide exceptional customer service.</p> <p data-start="634" data-end="1030">In this role, you will play a pivotal part in shaping Zopa’s training and development landscape. You will be passionate about fostering growth, enhancing skills, and ensuring employees are equipped to excel in their roles. As a Senior Operations Training Associate, you will be at the forefront of driving impactful training and development initiatives and contributing to organisational success.</p> </div>

Senior Training Associate - Operations

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div> <p>Zopa is scaling its B2B Lending and Payments propositions, bringing together high-performing commercial capabilities across Retail Finance and Payments. As we grow, we are strengthening our Payments function to ensure our merchant partners receive best-in-class commercial support, operational excellence, and performance optimisation.</p> <p>We are hiring a Relationship Manager to own and grow a portfolio of merchant partnerships across our Payments business. This role sits within the Payments team and is central to ensuring merchants are commercially successful, operationally efficient, and fully supported throughout their lifecycle with Zopa.</p> <p>This is a high-impact role requiring both strong commercial acumen and operational depth. You will act as the primary point of contact for your merchants, driving revenue growth while also ensuring seamless onboarding, integration, optimisation, and ongoing performance management.</p> <p>You’ll work cross-functionally with Sales, Product, Engineering, Risk, Compliance, Finance, and Operations to deliver a consistent and scalable merchant experience.</p> </div>

Relationship Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><strong>The Service Challenge: Supporting Zopa’s Tech from the Frontline&nbsp;</strong></div> <div>&nbsp;</div> <div>At Zopa, our Service Desk team doesn’t just fix laptops — we empower our people to do their best work every day.&nbsp;</div> <div>&nbsp;</div> <div>As an IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites.&nbsp;</div> <div>&nbsp;</div> <div>Whether it’s onboarding a new starter, resolving a critical tech issue, or keeping our workplace technology running seamlessly, you’ll be the friendly, reliable face of IT in Canary Wharf — helping to make work simpler, smarter, and more human.&nbsp;</div> <div>&nbsp;</div> <div><strong>**Please note this full time role will be based in our Canary Wharf Office 4 days per week**</strong></div>

IT Service Desk Support Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><p><strong>The Role:</strong></p> <p>Our in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride ourselves on at Zopa.</p> <p>As a <strong>Customer Service Team Leader</strong> at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations.</p> <p>With the growth of our product range, particularly our current account offering, this role will be heavily focused on supporting the team to deliver results against some key business objectives. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.</p> <p><strong>Working pattern:</strong></p> <p>This role operates on a rotating shift pattern covering hours between 8:00am and 8:00pm, Monday to Friday. You will be required to work from the London office two days per week (typically Tuesdays and Thursdays), unless scheduled on a late shift.</p> <p>In addition, you will work one weekend per month from home (9:00am–5:30pm), with time off in lieu provided during the week.</p> <p>Some bank holiday working will also be required, with time off in lieu.</p>

Customer Service Team Leader

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>Zopa has a wide-ranging complaints function spanning current accounts, consumer lending, auto finance, FOS escalations and a growing AI-assisted case-handling programme. It’s a genuinely complex environment that needs someone who can lead a team, exercise sound judgement on difficult cases, and help the business learn from what complaints are telling it.</div> <div> <p>Reporting to the Head of Complaints, you’ll lead a complaints management team, own the process, and make informed, balanced and complex decisions where needed. You’ll be setting the standard for how we handle our most complex and high-risk cases especially those that go to the Financial Ombudsman Service and making sure what we learn from complaints actually improves how Zopa is built and run.</p> <p>This is a senior role with real influence. You’ll work with Product, Risk, Credit, Legal and Operations, and represent Complaints in senior forums where decisions get made. You’ll own complaints across our banking and lending products, including auto finance.</p> </div>

Senior Complaints Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><p data-start="123" data-end="262">At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers.</p> <p data-start="264" data-end="452">Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to support decision-making.</p> <p data-start="454" data-end="568">They are also strong communicators, able to present data clearly to both technical and non-technical stakeholders.</p> <p data-start="570" data-end="695">Our analysts are embedded in the business and work closely with teams across Product, Engineering and the wider organisation.</p> <p>We are currently looking for <strong>Product Analysts</strong> (level 10) to join our<strong> UPL, Payments, CRM </strong>and <strong>Mobile App product tribes</strong>. Your role is to be the key person generating the insight that helps us to make&nbsp;data-driven decisions&nbsp;to improve our product.&nbsp;<br><br><strong>Tribe focus areas:&nbsp;</strong></p> <div> <p data-start="1109" data-end="1210">While the core role is consistent, each tribe offers a different problem space and stage of maturity:</p> <ul> <li data-section-id="urdn9y" data-start="2220" data-end="2726"> <p><strong>Unsecured Personal Loans (UPL) Tribe (Established / Optimisation &amp; Growth)<br></strong>Focused on accelerating growth in a well-established, high-performing product. The role centres on optimising the lending funnel, improving conversion and balancing trade-offs across risk and commercial performance.</p> <p><em>Best suited to someone commercially minded who enjoys refining mature products, driving incremental gains and working on high-visibility, revenue-critical problems.</em></p> </li> </ul> <div> <div> <ul> <li><strong><span data-contrast="auto">CRM (Evolving / High Impact)</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}"> <br></span></strong>We’re&nbsp;investing in CRM analytics to help us move from campaign-led execution to a more customer-led strategy. With over 1.7 million customers, this role will play a key part in shaping how we target audiences, measure performance, and understand the true value of our communications.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}"> <br><br></span>You’ll help bring consistency, working across CRM, Product and Marketing to deliver insight that drives better customer outcomes. It’s an opportunity to join at an early stage and have real influence on how this capability evolves.<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;<br><br><em>This role will suit someone who enjoys turning data into practical insight, is curious about customer behaviour, and is comfortable working in a fast-paced environment where they can drive real customer impact.&nbsp;<br></em><br></span></li> <li> <p data-start="113" data-end="460"><strong data-start="113" data-end="183">Mobile App Tribe (Platform Ownership / Growth &amp; Commercial Impact)</strong><br data-start="183" data-end="186">The mobile app is how customers experience Zopa, from onboarding to managing their money and discovering new products. This role owns the app as a horizontal platform, while also being accountable for key commercial outcomes such as in-app conversion and product adoption.</p> <p data-start="462" data-end="626">You’ll define and track metrics, identify opportunities to improve performance, and drive changes that deliver both customer value and measurable business impact.</p> <p data-start="628" data-end="807" data-is-last-node="" data-is-only-node=""><em>This role will suit someone who enjoys owning metrics end-to-end, balancing customer experience with commercial performance, and working across teams to drive meaningful outcomes.</em></p> </li> </ul> </div> </div> </div>

Data Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><strong>The team</strong></p> </div> <div> <p><span data-contrast="auto">The Membership &amp; Growth team sits at the heart of Zopa’s product ecosystem.&nbsp;We’re&nbsp;part of the Product Enablement tribe, responsible for building and&nbsp;maintaining&nbsp;the central services that power every product across the business.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">Our focus is customer data&nbsp;for the whole bank. This includes&nbsp;everything from identity and income through to marketing preferences. This data underpins how every product works, from lending decisions to new product launches and cross-sell strategies.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">It’s&nbsp;a team with broad reach and real impact.&nbsp;You’ll&nbsp;work across all product areas, partnering with teams throughout Zopa to make sure the&nbsp;customer&nbsp;data they rely on is&nbsp;accurate, reliable, and ready to&nbsp;scale&nbsp;as we grow.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This is&nbsp;a great opportunity&nbsp;to step into&nbsp;a central role&nbsp;with high visibility, where&nbsp;you’ll&nbsp;shape the foundations that enable the business to grow.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> </div>

Product Manager - Membership & Growth

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto">The 1st Line of Defence (1LOD) Risk Function&nbsp;is responsible for&nbsp;managing risks across the organisation, working closely with cross-business&nbsp;stakeholders&nbsp;and adopting the bank’s risk framework to embed effective and efficient risk management into everything we do.</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">We are looking for an experienced&nbsp;Senior&nbsp;Compliance Manager to join our team, partnering across&nbsp;a range of&nbsp;Zopa&nbsp;Bank&nbsp;products&nbsp;including lending, savings,&nbsp;investments&nbsp;and current accounts, while also supporting operational areas such as collections, customer service and customer care where&nbsp;required.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">The role is an exciting opportunity for a compliance professional motivated by driving change and contributing to delivering responsible growth and a truly customer-centric experience.</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">The right person for this role will be pragmatic, have strong compliance technical knowledge, good critical thinking skills and be comfortable operating with a high degree of autonomy. This is a hands-on role requiring you to work closely with the business in a fast-paced environment, finding smart, practical ways to support growth while managing conduct risk effectively.</span><span data-ccp-props="{}">&nbsp;</span></p> </div> </div>

Senior Compliance Manager (1st Line of Defence)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>At Zopa, we’re building a Fraud and Financial Crime Tribe focused on protecting the bank and our customers across the full customer lifecycle. Bringing together Product and Operations, the tribe is reshaping how fraud and financial crime operations work through smarter processes, AI and automation.<br><br>This is a senior leadership role leading the Operations function across Fraud Ops and Fin Crime Ops, overseeing teams across London, Manchester and an outsourced operation in South Africa. You’ll shape the future operating model for the function, influencing how technology, automation and organisational design evolve as the business scales.<br><br>You’ll work closely with Product, Engineering, Risk, Compliance, Fraud Strategy and the MLRO, acting as a senior voice in decisions with broad operational, customer and regulatory impact.</div>

Associate Director, Fraud & Financial Crime Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>At Zopa, we’re building a Fraud and Financial Crime Tribe focused on protecting the bank and our customers across the full customer lifecycle. Bringing together Product, Strategy and Operations under one roof, the tribe is reshaping fraud operations through smarter processes, AI and automation.<br><br>This role leads the Fraud Operations function across London and Manchester, overseeing teams handling APP scams, account takeover, impersonation fraud, transaction fraud and disputes. It’s a senior leadership role combining strategic ownership, operational performance, regulatory accountability and people leadership.</div>

Head of Fraud Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto">The second line Operational Risk team owns the&nbsp;framework for managing operational risk at&nbsp;Zopa, and&nbsp;ensures it is efficiently and effectively implemented and reported on in the business.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">We are looking for an experienced second line senior operational risk manager to support the ongoing&nbsp;delivery and&nbsp;development of the operational risk framework and the systems that support it. The role is an exciting opportunity for a senior risk manager motivated by driving change&nbsp;in a growing organisation.</span><span data-ccp-props="{}">&nbsp;</span></p> </div> </div>

Senior Operational Risk Manager (2LOD)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><p>We are looking for a TA Lead who is genuinely excited by what great hiring looks like — and motivated to build toward it. Someone who sees the candidate and hiring manager experience as something to be continuously improved, who uses data instinctively to manage performance and make decisions, and who is actively exploring how AI and automation can make a TA team faster, sharper and more consistent.</p> <p>You'll enjoy developing people, designing better ways of working, and getting hands-on with tools and approaches that reduce friction and raise the bar — not just directing others to do it.</p> <p>Reporting to the Director of Talent Acquisition, this role leads the non-tech hiring function across Product, Analytics, Analytics Graduates, Operations and Corporate Functions. You'll manage and develop a team of Talent Partners, carry a personal req load when needed, and operate with direct, independent relationships across the business including with the Executive Leadership Team.</p> <p>As part of the wider TA leadership, you'll contribute to how the function develops as a whole — sharing what works, identifying opportunities to improve collectively, and helping shape a team known for delivering a genuinely excellent hiring experience.</p>

Talent Acquisition Lead - Product & Analytics

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div><span data-contrast="none">Zopa's Analytics teams are building new automated ways to find the problems that impact customers and the bank and stop them before they spread. Leveraging analytics, automation and AI-enabled tooling, we’re moving away from manual controls towards scalable automated systems and controls that can proactively detect problems and improve customer outcomes.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;<br><br></span></div> <div><span data-contrast="none">This is a new and highly visible area for Zopa, with strong backing from senior leadership and real opportunity to shape how analytics, automation and AI are used to solve&nbsp;real business&nbsp;problems.&nbsp;You’ll&nbsp;work across Product, Analytics, Engineering and Risk to understand how processes&nbsp;actually work, where data lives, and how we can turn messy operational processes into scalable automated solutions and controls.&nbsp;Banking is the business&nbsp;of risk management put yourself at the heart of it and join us on the journey to&nbsp;unleashing the power&nbsp;of&nbsp;cutting edge&nbsp;technologies in this&nbsp;business critical&nbsp;area.&nbsp;&nbsp;</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;<br><br></span></div> <div><span data-contrast="none">The first focus will be lending products, including customer statements and related communications, with scope to expand into other product areas over time.</span><span data-ccp-props="{&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></div> </div>

Senior Analyst (Risk Technology)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><strong style="font-size: 12pt;">The team</strong></div> <div>&nbsp;</div> <div>We’re on a mission to take our mobile app to the next level, and we’re looking for someone to help shape the future of our Android experience in Kotlin. Joining the Mobile Platform team, you’ll work on the technical foundations that power the app — from architecture and shared libraries to core experiences, build systems, and analytics infrastructure.&nbsp;</div> <div>&nbsp;</div> <div>Our team plays a key role in driving innovation across Zopa’s mobile community and shaping the future of our mobile technology. As Zopa continues its ambition to become Britain’s best bank, the mobile app remains our most important customer touchpoint. Following the launch of the Zopa Account — a high-touch, mass-market product — we’re making a significant investment in creating an app experience that is performant, reliable, and delightful to use.</div> <div>&nbsp;</div> <div>While the app today is built with React Native, we are expanding our native capabilities in Swift and Kotlin and are transforming the Android experience with a move toward a more fully native approach. This is an exciting opportunity to be part of that journey!</div>

Android Engineer

<p><span style="font-size: 16px;">Our Story</span></p> <p><span style="font-size: 16px;">Hello there. We’re Zopa.</span></p> <p><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a href="http://zopa.com/" style="font-size: 16px;" class="postings-link">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></p> <p><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></p> <p><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife</span></p> <p>We are seeking a detail-oriented and highly motivated Transaction Monitoring Agent to join our Financial Crime Operations team. The successful candidate will be responsible for monitoring and analysing financial transactions to detect and prevent suspicious activity related to money laundering, fraud, and other financial crimes. This role requires a strong understanding of financial regulations, excellent analytical skills, and the ability to work effectively within a fast-paced, team-oriented environment.</p> <p><strong style="font-size: 16px;">Working Pattern:</strong></p> <div> <p><span data-contrast="auto">This is a hybrid role – the team works in the office</span><span data-contrast="auto">&nbsp;<strong>3 days&nbsp;</strong></span><span data-contrast="auto"><strong>a week</strong>.</span>&nbsp;</p> <p><span data-contrast="auto">Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <div> <p><span data-contrast="auto">The role also requires several bank holidays to be worked a year, with any bank holidays worked given back as time in lieu.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> </div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto">The team:</span></p> <p><span data-contrast="auto">The Performance Marketing team at Zopa is responsible for driving measurable customer growth through digital acquisition. We are a relatively new function with a big remit, clear commercial targets and significant opportunity to shape how performance marketing scales across the business.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">Right now, the focus is on scaling Zopa’s Current Account through strategic, data-driven acquisition.&nbsp;You’ll&nbsp;partner cross-functionally with stakeholders across marketing, product, analytics, creative and brand, alongside external agency partners, to shape and optimise growth initiatives. This role is well suited to someone who combines strategic thinking with strong executional rigour, and enjoys using insight,&nbsp;experimentation&nbsp;and performance data to influence decisions and drive measurable impact.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> </div>

Senior Performance Marketing Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <p>The valuations team plays a critical role in shaping lending strategy and supporting growth across the bank. The models and frameworks built by the team underpin key business decisions across multiple lending products.</p> <p>This is an opportunity to lead and evolve the future of valuations at the bank. The business is looking to move beyond a single NPV model approach towards a broader and more sophisticated suite of valuation tools that better support decision making across the lending lifecycle.</p> <p>You’ll lead a team of credit analysts and data scientists, combining strategic thinking, stakeholder management and technical expertise in a highly visible role.</p> </div>

Senior Manager - Valuation, Credit Strategy

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">The team:</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:299,&quot;335559739&quot;:299}">&nbsp;</span>&nbsp;</span></strong></p> <p><span data-contrast="auto">Zopa has almost 2 million customers and is growing fast as a multi-product bank. Our mission is to become the home of money for our customers, helping people make better decisions about their finances while delivering on our Better Banking All Round promise.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">As we scale our current account proposition, Biscuit, organic acquisition is becoming increasingly important. Our website is evolving into a key growth channel, supporting both traditional search and emerging AI-driven discovery through platforms like ChatGPT and Perplexity.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This role sits at the intersection of content,&nbsp;growth&nbsp;and the future of search.&nbsp;You’ll&nbsp;help shape how customers discover Zopa, and make sure that when they land on our website, the experience is clear, engaging and designed to drive action.</span></p> </div> </div>

Senior Web Content Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>At Zopa, our Second Line Technology Risk team helps the business move fast, yet safely. We partner closely with engineering, security, resilience and product teams to spot emerging risks, challenge assumptions and make sure our technology stays secure, resilient and ready to scale.</div> <div><br aria-hidden="true">This role is perfect for someone curious, analytical and excited by variety. You could be reviewing resilience testing around payments one week, exploring ransomware readiness the next, or using observability data to uncover emerging risks across critical services.</div> <div><br aria-hidden="true">You’ll work alongside experts in cyber security, infrastructure and architecture, but this is an oversight and risk role rather than hands-on engineering. We’re looking for someone who enjoys diving into detail while still seeing the bigger picture.<br aria-hidden="true">What makes this role different? Zopa is still building and evolving at pace without the burden of legacy technology. We’re investing heavily in observability, AI tooling and modern risk approaches, giving you the opportunity to help shape the future of technology risk oversight.</div>

Technology Risk Manager

<div>You’ll join Zopa’s Treasury team at an exciting stage of growth, gaining hands-on exposure across the full breadth of treasury activities, from liquidity and funding through to hedging, FTP and securitisation.</div> <div><br aria-hidden="true">This is a high-impact role in a small team where you’ll work closely with experienced Treasury leaders and quickly take on meaningful responsibility. You’ll get exposure across multiple areas of the function and the chance to own processes end to end.<br><br>It’s a great opportunity for someone early in their Treasury career who wants to accelerate their development, broaden their technical experience and play a visible role in how a modern fintech bank manages its balance sheet. You’ll be joining at a particularly interesting time, with major funding and Treasury initiatives underway.</div>

Analyst/Senior Treasury Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><strong>The role:</strong></div> <div> <p>We're looking for an exceptional Talent Partner to join our growing Talent team and drive hiring across our Technology function. As a digital bank, technology is the backbone of everything we do: from building the best products for our customers to the tools and platforms used by Zopians every day. Our tech teams are the embodiment of how we run as a business: it’s modern, fast-paced, and always with the customer at heart.&nbsp;</p> <p data-start="167" data-end="300">In this role, you’ll have real ownership and the opportunity to make a meaningful impact on how we build these teams.&nbsp;We operate in highly competitive hiring markets, and the expectations are high. You’ll be trusted to move with pace, bring strong market insight, and focus on outcomes that genuinely move the business forward—not just filling roles.</p> <p data-start="536" data-end="843">You’ll work roles across a dedicated hiring vertical (Software Engineering, Tech Operations &amp; Delivery, or Data Services) and partner closely with stakeholders across the business. That means building strong relationships, offering thoughtful challenge where needed, and working together to make high-quality hiring decisions.</p> <p data-start="845" data-end="1174">It’s a fast-moving environment, and priorities can shift. The roles can be complex, and there will be times where things don’t go to plan. We’re looking for someone who is tenacious, resilient, curious, and motivated by continuous improvement. This is the right role if you're someone who takes ownership, learns quickly, and is energised by solving tough hiring challenges.</p> </div>

Talent Partner - Technology

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p aria-level="2" role="heading"><strong><span data-ccp-parastyle="heading 2">The Service Challenge: Engineering Zopa’s Digital Workplace</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></strong></p> </div> <div> <p><span data-contrast="auto"><span data-ccp-parastyle="First Paragraph" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;276295ed-5df2-5456-988c-5fdbab071054|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,335559739,&quot;180&quot;,335559738,&quot;180&quot;,469775450,&quot;First Paragraph&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;FirstParagraph&quot;,335572020,&quot;1&quot;,469775498,&quot;Body Text&quot;,469778324,&quot;Body Text&quot;]}">As a Senior IT Services Engineer,&nbsp;</span><span data-ccp-parastyle="First Paragraph">you’ll</span><span data-ccp-parastyle="First Paragraph">&nbsp;take ownership of how Zopa’s workplace technology evolves.&nbsp;</span><span data-ccp-parastyle="First Paragraph">You’ll</span><span data-ccp-parastyle="First Paragraph">&nbsp;design, implement, and support solutions across Microsoft 365, Azure, Entra ID, Zoom,&nbsp;</span><span data-ccp-parastyle="First Paragraph">Jamf</span><span data-ccp-parastyle="First Paragraph">, Jira, and Confluence — with a focus on automation, scalability, operational resilience, and service reliability.&nbsp;</span><span data-ccp-parastyle="First Paragraph">You’ll</span><span data-ccp-parastyle="First Paragraph">&nbsp;work closely with InfoSec, Networking, Platform Engineering, and Engineering teams to deliver secure, reliable, and seamless IT services while championing innovation and continuous improvement.</span></span><span data-ccp-props="{&quot;335559738&quot;:180,&quot;335559739&quot;:180}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto"><span data-ccp-parastyle="Body Text">This role is expected to&nbsp;</span><span data-ccp-parastyle="Body Text">operate</span><span data-ccp-parastyle="Body Text">&nbsp;as a senior technical contributor within IT Services, capable of leading technical delivery and&nbsp;</span><span data-ccp-parastyle="Body Text">maintaining</span><span data-ccp-parastyle="Body Text">&nbsp;operational continuity across critical services.</span></span><span data-ccp-props="{&quot;335559738&quot;:180,&quot;335559739&quot;:180}">&nbsp;</span></p> </div> </div> <div><strong>**Please note this full time role will be based in our Canary Wharf Office 3 days per week**</strong></div>

Senior IT Services Engineer Engineer

<p><span style="font-size: 16px;">Our Story</span></p> <p><span style="font-size: 16px;">Hello there. We’re Zopa.</span></p> <p><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a href="http://zopa.com/" style="font-size: 16px;" class="postings-link">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></p> <p><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></p> <p><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife</span></p> <div> <p><span data-contrast="auto">We are looking for a driven and detail-oriented KYC Financial Crime&nbsp;Specialist&nbsp;to join our fast-paced Financial Crime Operations team. This is a hands-on role at the heart of our&nbsp;fincrime&nbsp;function, where you will&nbsp;be responsible for&nbsp;protecting the bank from financial crime by conducting Enhanced Due Diligence (EDD), assessing transaction activity, and ensuring our onboarding and ongoing customer checks&nbsp;are completed.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:278}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">The successful candidate will be comfortable managing a varied caseload at pace, making sound risk-based decisions, and&nbsp;leveraging&nbsp;AI-powered tools to work efficiently without compromising quality or compliance.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:120}">&nbsp;</span></p> </div> <div> <p><span data-contrast="none">This is a hybrid role – the team works in the office</span><span data-contrast="none">&nbsp;3 days&nbsp;</span><span data-contrast="none">a week.</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="none">Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="none">The role also requires several bank holidays to be worked a year, with any bank holidays worked given back as time in lieu.</span><span data-ccp-props="{}">&nbsp;</span></p> </div>

Financial Crime Specialist - KYC

Financial Crime Specialist - Transaction Monitoring & Mule

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>At Zopa, analysts are the people that inspire ideas and strategies to drive our business forward and make our products better for customers.&nbsp;</div> <div>&nbsp;</div> <div>Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to drive decision-making. They're also strong communicators with the ability to story-tell with data to both technical and non-technical stakeholders alike.&nbsp;</div> <div>&nbsp;</div> <div>We are currently looking for a Senior Marketing Analyst to join our Customer team. This role sits at the centre of how we evolve Zopa’s marketing function to a high-performing growth engine. &nbsp;</div> <div>&nbsp;</div> <div>This role will suit someone who enjoys turning data into practical insight, is curious about customer behaviour, and is comfortable working in a fast-paced environment where they can drive real customer impact.&nbsp;</div>

Senior Marketing Analyst

<div><strong>Our Story</strong></div> <div>&nbsp;</div> <div><strong>Hello there. We’re Zopa.</strong></div> <div>&nbsp;</div> <div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div> <div>&nbsp;</div> <div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div> <div>&nbsp;</div> <div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div> <p><strong>The Role:</strong></p> <p>Our in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride ourselves on at Zopa.</p> <p>As a <strong>Customer Service Team Leader</strong> at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations.</p> <p>With the growth of our product range, particularly our current account offering, this role will be heavily focused on supporting the team to deliver results against some key business objectives. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.</p> <p><strong>Working pattern:</strong></p> <p>This role operates on a rotating shift pattern covering hours between 8:00am and 8:00pm, Monday to Friday. You will be required to work from the Manchester office three days per week, unless scheduled on a late shift.</p> <p>In addition, you will work one weekend per month from home (9:00am–5:30pm), with time off in lieu provided during the week.</p> <p>Some bank holiday working will also be required, with time off in lieu.</p>

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div> <div> <p><span data-contrast="auto">We&nbsp;are looking for&nbsp;a&nbsp;</span><span data-contrast="auto">Head&nbsp;of&nbsp;Technical&nbsp;Accounting&nbsp;</span><span data-contrast="auto">to</span><span data-contrast="auto">&nbsp;</span><span data-contrast="auto">join our&nbsp;growing&nbsp;Finance&nbsp;function.&nbsp;The role will primarily provide technical accounting support for&nbsp;ongoing business&nbsp;activities,&nbsp;new products and other initiatives&nbsp;as well as taking the lead&nbsp;in our annual report process. Strong stakeholder management&nbsp;is&nbsp;key to&nbsp;this role.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">The demands on the&nbsp;Finance team&nbsp;are high as Zopa grows at pace,&nbsp;so&nbsp;you’ll&nbsp;have a clear ability to build effective and influential relationships within Finance and&nbsp;the wider&nbsp;Zopa teams. Our team are self-starting problem solvers, agile and thrive on bringing past experiences&nbsp;and networks&nbsp;to a diverse range of challenges.&nbsp;You'll&nbsp;be part of an impressive Zopa team, who are super collaborative and happy to roll their sleeves up and get involved in&nbsp;whatever they&nbsp;need&nbsp;to get done&nbsp;to achieve their goals!</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></p> </div> </div>

Head of Technical Accounting

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto">We&nbsp;are looking for&nbsp;a&nbsp;</span><span data-contrast="auto">Head&nbsp;of&nbsp;Technical&nbsp;Accounting&nbsp;</span><span data-contrast="auto">to</span><span data-contrast="auto">&nbsp;</span><span data-contrast="auto">join our&nbsp;growing&nbsp;Finance&nbsp;function.&nbsp;The role will primarily provide technical accounting support for&nbsp;ongoing business&nbsp;activities,&nbsp;new products and other initiatives&nbsp;as well as taking the lead&nbsp;in our annual report process. Strong stakeholder management&nbsp;is&nbsp;key to&nbsp;this role.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">The demands on the&nbsp;Finance team&nbsp;are high as Zopa grows at pace,&nbsp;so&nbsp;you’ll&nbsp;have a clear ability to build effective and influential relationships within Finance and&nbsp;the wider&nbsp;Zopa teams. Our team are self-starting problem solvers, agile and thrive on bringing past experiences&nbsp;and networks&nbsp;to a diverse range of challenges.&nbsp;You'll&nbsp;be part of an impressive Zopa team, who are super collaborative and happy to roll their sleeves up and get involved in&nbsp;whatever they&nbsp;need&nbsp;to get done&nbsp;to achieve their goals!</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></p> </div> </div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="auto">Zopa Bank is on an ambitious growth journey. With a clear target to reach 1 million current account customers and a step-change investment in paid acquisition,&nbsp;we’re&nbsp;building the creative engine to match.&nbsp;We’re&nbsp;now looking for a Senior Designer to own performance creative and organic social — two of the highest-impact creative surfaces in our growth plan.</span><span data-ccp-props="{&quot;335559738&quot;:0,&quot;335559739&quot;:120}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">This is a role for a designer who understands that great creative&nbsp;isn’t&nbsp;just beautiful — it performs.&nbsp;You’ll&nbsp;be at the intersection of data and design, building assets that drive measurable results across paid channels while also developing an organic social presence that builds brand and acquisition momentum over time.</span><span data-ccp-props="{&quot;335559738&quot;:0,&quot;335559739&quot;:120}">&nbsp;</span></p> </div> <div> <p><span data-contrast="auto">Reporting into the Head of Brand Design &amp; Creative,&nbsp;you’ll&nbsp;work closely with our performance marketing team, channel specialists, and agency partners. And because&nbsp;you’re&nbsp;a full-time in-house resource,&nbsp;you’ll&nbsp;also contribute to wider brand and creative projects when the team needs an extra pair of skilled hands — from campaign development to design system work and product launches.</span><span data-ccp-props="{&quot;335559738&quot;:0,&quot;335559739&quot;:160}">&nbsp;</span></p> </div> </div>

Senior Designer - Performance and Social

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div> <div> <p><span data-contrast="none">Business Intelligence sits at the heart of how Zopa understands performance, measures&nbsp;success&nbsp;and enables data-driven decision making. The team provides trusted metrics, scalable reporting and self-service capabilities that support Product, Credit and Fraud teams across the bank.&nbsp;</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">We're looking for a Senior Analytics Manager to lead our BI team at Zopa. Reporting to the Director of Central Analytics,&nbsp;you’ll&nbsp;lead a team of seven analysts who power data-informed decisions right across the bank –&nbsp;working with a wide range of stakeholders&nbsp;from credit strategy to product performance.</span><span data-ccp-props="{&quot;335559739&quot;:160}">&nbsp;</span></p> </div> <div> <p><span data-contrast="none">This is a pivotal hire.&nbsp;You’ll&nbsp;inherit a talented team and a clear strategic mandate from leadership. The challenge – and the opportunity – is to run the existing BI function brilliantly while simultaneously&nbsp;defining the vision for&nbsp;BI in an AI-powered future, taking the business on that journey.</span></p> </div> </div>

Senior Analytics Manager (BI)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>
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<p><span data-contrast="auto">Marketing Analytics is becoming an increasingly important capability within the business, and this role will play a key part in shaping what that function looks like over the coming years.</span><span data-ccp-props="{}">&nbsp;</span></p>
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<p><span data-contrast="auto">This is&nbsp;a really exciting&nbsp;opportunity to join at a pivotal point in the team's evolution.&nbsp;You'll&nbsp;help&nbsp;shape&nbsp;how Marketing, CRM and Growth teams use analytics to make better decisions about customer acquisition, engagement,&nbsp;experimentation&nbsp;and marketing investment, while leading a growing team and influencing decisions that directly&nbsp;impact&nbsp;business growth.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p>
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<p><span data-contrast="auto">Rather than inheriting a fully mature function,&nbsp;you'll&nbsp;help build capability, improve ways of working and&nbsp;establish&nbsp;Marketing Analytics as&nbsp;a&nbsp;strategic&nbsp;capability that informs growth strategy, customer&nbsp;value&nbsp;and investment decisions across the business.</span><span data-ccp-props="{}">&nbsp;</span></p>
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Head of Marketing Analytics

<p><span style="font-size: 16px;">Our Story</span></p>
<p><span style="font-size: 16px;">Hello there. We’re Zopa.</span></p>
<p><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a href="http://zopa.com/" style="font-size: 16px;" class="postings-link">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></p>
<p><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></p>
<p><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife</span></p>
<p>We are seeking a detail-oriented and highly motivated Transaction Monitoring Agent to join our Financial Crime Operations team. The successful candidate will be responsible for monitoring and analysing financial transactions to detect and prevent suspicious activity related to money laundering, fraud, and other financial crimes. This role requires a strong understanding of financial regulations, excellent analytical skills, and the ability to work effectively within a fast-paced, team-oriented environment.</p>
<p><strong style="font-size: 16px;">Working Pattern:</strong></p>
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<p><span data-contrast="auto">This is a hybrid role – the team works in the office</span><span data-contrast="auto">&nbsp;<strong>3 days&nbsp;</strong></span><span data-contrast="auto"><strong>a week</strong>.</span>&nbsp;</p>
<p><span data-contrast="auto">Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p>
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<p><span data-contrast="auto">The role also requires several bank holidays to be worked a year, with any bank holidays worked given back as time in lieu.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p>
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<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span data-contrast="auto">We are looking for a&nbsp;</span><span data-contrast="auto">Senior</span><span data-contrast="auto">&nbsp;</span><span data-contrast="auto">Financial Accountant</span><span data-contrast="auto"> joining Zopa’s Financial Control team for a 12 month FTC to help support one of the UK’s fastest-growing neobanks as we implement a new general ledger. You’ll thrive in a fast-paced, hands-on environment, leading key month-end close activities, strengthening controls, and driving continuous process improvements, while partnering closely with stakeholders across Finance and the wider business. </span></div>
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<div><span data-contrast="auto">This is a great opportunity for an ambitious, methodical problem solver who enjoys change and delivering high-quality financial </span><span data-contrast="auto">reporting.</span><span data-ccp-props="{}">&nbsp;</span></div>

Senior Financial Accountant (12 month FTC)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>
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<p><span data-contrast="auto">The Experience Design team&nbsp;is responsible for&nbsp;shaping the end-to-end customer experience across Zopa’s products. Within the team, the Design Systems function provides the foundations that allow product teams to move quickly while delivering consistent,&nbsp;high quality&nbsp;experiences.</span><span data-ccp-props="{}">&nbsp;</span></p>
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<p><span data-contrast="auto">We’ve&nbsp;recently rebuilt our design system as part of our move to native, giving us&nbsp;a strong foundation&nbsp;for the future rather than a large legacy estate to untangle. This role is an opportunity to lead that next phase.&nbsp;You’ll&nbsp;own the design system as a strategic platform, helping us scale delivery, improve consistency, strengthen&nbsp;governance&nbsp;and unlock new ways of working through AI-assisted design and development.</span><span data-ccp-props="{}">&nbsp;</span></p>
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<p><span data-contrast="auto">You’ll&nbsp;lead a small team and work closely with Product, Engineering and Design leaders to ensure the design system becomes a core enabler of how Zopa builds products in the years ahead.</span><span data-ccp-props="{}">&nbsp;</span></p>
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Design System Lead

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We're looking for a Senior Financial Crime Strategy Manager to play a pivotal role in shaping and evolving our financial crime framework. Reporting to the Head of Financial Crime, you'll act as a trusted deputy, leading major strategic initiatives, influencing senior stakeholders, and helping build the next generation of financial crime controls across the bank.</div>
<div><br aria-hidden="true">This isn't a traditional oversight role. You'll work at the heart of the business, partnering with Product, Engineering, Data and Operations teams to design smarter controls, improve customer outcomes and enable safe, sustainable growth.</div>

Senior Financial Crime Strategy Manager

<div><strong style="font-size: 16px;">Our Story</strong></div>
<div><strong style="font-size: 16px;">&nbsp;</strong></div>
<div><strong style="font-size: 16px;">Hello there. We’re Zopa.</strong></div>
<div><span style="font-size: 16px;">&nbsp;</span></div>
<div><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a href="http://zopa.com/" style="font-size: 16px;" class="postings-link">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div>
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<div><span style="font-size: 16px;">As a </span><strong style="font-size: 16px;">Customer Service Specialist</strong><span style="font-size: 16px;">, you are customer-centric and a strong team player, with a collaborative approach that ensures the customer is always at the heart of everything you do. You can identify opportunities to improve the service we offer and make decisions aimed at creating an exceptional customer experience every time. Delivering first-call resolution by working closely with other areas and taking ownership of each customer interaction is essential to this role.</span></div>
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<div><span style="font-size: 16px;">You will work 5 days out of 7, totalling 37.5 hours per week. The working pattern will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will work one weekend a month, 9 am – 5:30 pm.</span></div>
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<div><span style="font-size: 16px;">This is a hybrid role. The team works in the office Monday - Wednesday.</span></div>
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<div><span style="font-size: 16px;">You will be required to work some bank holidays each year, for which you will receive time off in lieu.</span></div>

<div><strong>Our Story</strong></div>
<div>&nbsp;</div>
<div><strong>Hello there. We’re Zopa.</strong></div>
<div>&nbsp;</div>
<div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div>
<div>&nbsp;</div>
<div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div>
<div>&nbsp;</div>
<div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div>
<p><strong>The Role:</strong></p>
<p>Our in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services. We are a customer focused organisation, and the team play a critical role in delivering the standard of customer experience that we pride ourselves on at Zopa.</p>
<p>As a <strong>Customer Service Team Leader</strong> at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because customers are so central to our business, we have a strong track record of progressing high performing operations agents within the business – either to ops career paths or to other functions, so it is imperative that you are passionate about people and their development to support individuals reach their personal career aspirations.</p>
<p>With the growth of our product range, particularly our current account offering, this role will be heavily focused on supporting the team to deliver results against some key business objectives. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset. You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team.</p>
<p><strong>Working pattern:</strong></p>
<p>This role operates on a rotating shift pattern covering hours between 8:00am and 8:00pm, Monday to Friday. You will be required to work from the Manchester office three days per week, unless scheduled on a late shift.</p>
<p>In addition, you will work one weekend per month from home (9:00am–5:30pm), with time off in lieu provided during the week.</p>
<p>Some bank holiday working will also be required, with time off in lieu.</p>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>Zopa has a wide-ranging complaints function spanning current accounts, consumer lending, auto finance, FOS escalations and a growing AI-assisted case-handling programme. It’s a genuinely complex environment that needs someone who can lead a team, exercise sound judgement on difficult cases, and help the business learn from what complaints are telling it.</div>
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<p>Reporting to the Head of Complaints, you’ll lead a complaints management team, own the process, and make informed, balanced and complex decisions where needed. You’ll be setting the standard for how we handle our most complex and high-risk cases especially those that go to the Financial Ombudsman Service and making sure what we learn from complaints actually improves how Zopa is built and run.</p>
<p>This is a senior role with real influence. You’ll work with Product, Risk, Credit, Legal and Operations, and represent Complaints in senior forums where decisions get made. You’ll own complaints across our banking and lending products, including auto finance.</p>
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