Yext (NYSE: YEXT) is a technology company founded in 2006 that specializes in digital knowledge management. The company's innovative platform helps businesses manage and update their online information across various platforms to ensure accurate and consistent data for customers. Yext's solutions have revolutionized the way businesses interact with consumers online, providing a seamless and efficient experience for both parties.

Platform Consultant - Healthcare - 6697135

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!The Information Security Engineer is responsible for the implementation, execution and maintenance of technology solutions to mitigate risk, to protect the IT and Engineering environments by reducing the probability of, and minimizing the effects of, damage caused by malware, malicious activities and security events. The individual will help protect the company by deploying, tuning, and managing security tools across the computing environment, as well as provide security incident response cycle support. They should have a passion and skills for identifying the latest cyber threats! This role is fully on-site in our Hyderabad, India office What You’ll Do Lead and participate in major day-to-day operational aspects of the security engineering team including improvement of current security controls while constantly identifying areas of needed improvement Deep hands-on security experience with cloud providers, such as AWS, GCP, Azure Understanding of automated security testing approaches and tools Experience with proactive integration of security into the development process ​ead continuous improvement efforts of out security tools and systems (focus on SIEM, IDS, EDR Tools) Work with our customers (Security Operations, Incident Response, and Product teams) to incorporate high quality security alerting into their operational workflows Improve overall security practitioner efficiency through process automation Foster and promote collaboration among all members of the IT, Infrastructure, and Risk Management Departments. Working knowledge of infrastructure-as-code and CI/CD pipelines tools (i.e. Jenkins, Teamcity, CircleCI etc..) Responsible for advanced hunting for Cybersecurity threats/vulnerabilities and assisting with their remediation, maintaining/operating the portfolio of security tools, creating/maintaining run books and performing troubleshooting. Lead the technical evaluation of new security technologies that address both current and future needs based on emerging threats and industry trends. Work with internal and external audit teams as appropriate for independent security, SOX and SOC audits Collect data for metrics and generate reports; assist the Information Security Director in developing policies and procedures for logging, monitoring response and escalations What You Have BS or MS in Computer Science or related field Minimum 4+ years of cybersecurity experience Must have previous experience performing threat hunting and incident response duties using SIEM tools, cybersecurity management consoles, and ticketing systems Experience in deployment, development, and maintenance of SIEM Experience writing and using Ansible server administration scripts, and create simple Python, BASH, or Powershell scripts to automate cybersecurity functions Scripting experience to automate security operations, alerting, and compliance checks, CI/CD design, deployment, and management Experience with managing endpoint response and detection infrastructure and endpoints at the enterprise level, including performing upgrades to the back end application and deploying new agent versions to endpoints Understanding the investigative process and performing triage for cybersecurity incidents Experience maintaining industry leading security technologies or infrastructure systems in complex technical IT operations environment Must be diligent and organized with ability to handle competing demands while meeting deadlines Experience in authentication protocols and frameworks to include OAuth, and AWS IAM Proactive and motivated; great teammate with a positive can-do attitude Strong analytical/problem-solving skills and cross-functional knowledge across multiple IT operational and security disciplines Ability to communicate technical concepts to a broad range of technical and non-technical staff Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change Bonus Points SANS, ISACA, ISC2 Security and cloud certifications (CISSP, eJPT, OSCP, CySA+, GCIA, Sec+, CEH, CCSP, AWS, Azure, Google Cloud Platform) Experience using programming/scripting languages (Python, Powershell, BASH) At least 1 years of experience in a large enterprise SOC environment, preferably in a consultant type role Any advanced white, red, purple, or blue team experience involving directed missions, custom tool creation, operations evaluation, and thinking like the attacker Experience writing software in one or more languages such as Java, Python, Go, JavaScript, or C++ Perks and Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health &amp; Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office &amp; Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Security Engineer

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!We are seeking a highly motivated, detail-oriented, and proactive Senior IT Compliance Analyst to support Yext’s security assurance activities with customers, vendors, and internal teams. This role is responsible for responding to product security-related questions, completing security assessments and audit inquiries, and reviewing security and contract language to ensure compliance with Yext’s standards. The ideal candidate will collaborate closely with Legal, Sales, and Security teams to ensure accurate, timely, and customer-focused responses while maintaining a strong compliance posture. They will bring deep knowledge of security frameworks, exceptional communication skills, and the ability to partner across business and technical teams to strengthen the organization’s overall security posture. This role is fully on-site in our Hyderabad, India office What You'll Do Governance Contribute to the development and maintenance of IT &amp; Security policies, standards, and controls. Support the annual control attestation process and provide the required evidence. Measure, track, and report on security metrics and key performance indicators (KPIs). Ensure ongoing alignment with regulatory and industry compliance requirements (e.g., SOC 2, HIPAA, GDPR, NIS2). Support responses to cyber insurance questionnaires by leveraging existing security controls, certifications, and policies. Risk &amp; Compliance Management Conduct risk assessments across systems, applications, and vendors, documenting and tracking outcomes. Collaborate with IT, Legal, and Security teams to design and implement mitigation strategies. Maintain a centralized repository of standardized security questionnaire responses and keep them current with implemented controls. Manage responses to client questionnaires and third-party audit inquiries with accuracy and professionalism. Serve as a key point of contact for clients, auditors, and external stakeholders on security-related matters. Prepare and provide audit-ready evidence for internal and external audits (SOC 2, SOX, ISO 27001, etc.). Partner with control owners to create and track corrective action plans, ensuring timely remediation. Identify and implement process improvements to increase efficiency in audit preparation, risk assessments, and responses. Provide actionable recommendations to management on enhancing security and compliance practices. What You Have Governance &amp; Compliance Expertise – Deep knowledge of regulatory and industry frameworks (SOC 2, SOX, ISO 27001, NIST CSF, HIPAA, GDPR, NIST AI RMF). Risk Management – Ability to evaluate risks and support effective remediation strategies. Audit &amp; Assessment Skills – Skilled in managing and supporting audits, assessments, and assurance activities. Client &amp; Stakeholder Engagement – Strong ability to build trust and deliver timely, accurate responses. Communication – Excellent written and verbal skills; able to present technical issues clearly to non-technical audiences and executives. Cross-Functional Collaboration – Works effectively across IT, Security, Legal, and business teams. Project &amp; Time Management – Strong organizational skills with the ability to balance multiple priorities. Continuous Improvement – Identifies opportunities to streamline assurance and compliance processes. Technical Acumen – Familiarity with GRC platforms (e.g., OneTrust, SecurityScorecard, Bitsight, Archer) and security tooling. Leadership &amp; Influence – Capable of guiding stakeholders and influencing decisions. Bachelor’s degree in Information Security, Cybersecurity, Computer Science, Engineering, or related field; or equivalent experience. 5+ years of experience in information security, with a strong focus on audit and compliance management. Demonstrated experience conducting risk and compliance assessments. Proven success in managing client security questionnaires and third-party audits. Familiarity with industry and regulatory compliance frameworks (SOC 2, SOX, ISO 27001, NIST CSF, HIPAA, GDPR). Experience with GRC tools and technologies (e.g., OneTrust, SecurityScorecard, Bitsight, Archer, or similar). Advanced written and verbal communication skills, with the ability to engage confidently with executives, clients, and auditors. Professional certifications such as CISA, CRISC, CISM, CISSP, or CDPSE preferred. Perks and BenefitsAt Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health &amp; Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office &amp; Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1#LI-OnsiteYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior IT Compliance Analyst

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!The Deal Desk team serves as trusted advisors to Yext's sales organisation, enabling them to focus on selling while we optimise complex deal structures, ensuring alignment with company goals and driving profitability. We play a critical role in facilitating scalable growth by providing pricing guidance, structuring deals and enhancing operational efficiency across the sales process. As a Senior Deal Desk Analyst in the US, you will collaborate closely with Sales, Finance, Legal, and Operations teams to ensure deals are structured strategically and effectively. What You'll Do Deal Structuring and Analysis Serve as a trusted advisor to the sales team, providing guidance on deal structuring, pricing, and contract terms. Analyze deal profitability, margins, and risks, balancing customer needs with business objectives. Cross-Functional Collaboration and Process Improvement Partner with a wide range of teams across the business to drive deal closure and ensure contractual/operational compliance. Develop and maintain templates and playbooks to streamline deal approvals. Reporting and Insights Analyze deal trends and generate reports to inform business decisions. Create and maintain dashboards to track KPIs, including approval cycle times, discount rates, and ACV metrics. Training and Enablement Train sales and cross-functional teams on deal desk processes, pricing policies, and approval workflows. What You Have Bachelor’s degree in Finance, Business Administration, or a related field. 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, FP&amp;A or a similar Finance role in a B2B software environment. Proficiency in CRM tools (e.g., Salesforce), CPQ platforms, and Excel. Exceptional analytical, communication and interpersonal skills, with an ability to influence and collaborate across departments. Strong attention to detail and ability to thrive in a fast-paced environment. #LI-JF1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$74,700&mdash;$150,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior Deal Desk Analyst

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is seeking an Senior Accountant&nbsp;to join its growing and dynamic accounting team. This is a hands-on position with a mix of accounting and operational duties. This role will be responsible for assisting in the day to day transaction processing and accounting, preparing account reconciliations in connection with the close process, and performing financial analysis on an as-needed basis. This role is required to be conducted onsite in our Hyderabad office. What You'll Do&nbsp; Participate in various accounting functions to include; preparing reconciliations and roll forwards, account analysis and processing month end journal entries for a variety of G/L accounts- Cash, Fixed Assets, Capitalized Software, Accrued Publisher Fees, Leases Assist in reconciliations between subledger and G/L. Participate in intercompany transactions, ensuring proper recording, reconciliation, and settlement of balances. Support and assist with the monthly, quarterly, and annual financial close processes Assist in implementing accounting policies and procedures to ensure all financial transactions are executed according to GAAP principles Design and implement internal controls Work with independent auditors to provide support for audited financial statements Manipulate and reconcile large volumes of data in Excel from various internal systems and the general ledger Assist in external financial reporting processes Support leadership in completing special projects, ad-hoc reporting and analysis requests, and other tasks as assigned What You Have&nbsp; BA/BS degree in Accounting or related field 4+ years experience in accounting Working understanding of GAAP Ability to manipulate and manage large amounts of data Ability to identify problems and discrepancies, independently perform research and analysis of causes, and recommend corrective actions Collaborative style with the ability to communicate clearly and precisely on technical and operational issues Must be detail and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment Ability to evaluate priorities and multi-task accordingly while keeping others apprised of status with respect to deadlines Excellent written and formal presentation skills Proficient in the Microsoft Office Suite, including MS Excel, Word and Powerpoint Bonus Points Big 4 public accounting or public/private company corporate accounting experience;&nbsp; Tech industry experience (SaaS company) a plus CA or working towards completing a CA Familiarity with Netsuite, Salesforce, Blackline, Coupa, Concur, Tableau Perks and BenefitsAt Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health &amp; Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office &amp; Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1#LI-OnsiteYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior GL Accountant

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!The Yext Engineering Team drives the technology behind our revolutionary product offering! We’re looking for Software Engineers to help us continue building out our product and services. Our team works in an agile environment running two-week sprints that culminate with demos of features in progress. You will work alongside engineers from the top universities and tech companies in the world, hands-on with the code from day one.&nbsp; What You’ll Do&nbsp; Participate in full life-cycle software development&nbsp; Design, implement, and deploy highly scalable and reliable systems&nbsp; Build storage systems, libraries, and frameworks.&nbsp; Contribute ideas for new features and identify areas for improvement proactively&nbsp; Collaborate effectively across teams, including outside of engineering&nbsp; Write clean, tested, and well-documented code&nbsp; What You Have&nbsp; BA/BS in Computer Science, a related field, or a similar college level education&nbsp; 3+ years of industry experience&nbsp; Strong foundation in data structures, algorithms, and software design&nbsp; Fluency with Java, C++, Python, or similar (we primarily code in Java)&nbsp; Openness to new technologies and creative solutions&nbsp; Comfortable working within a fast-paced high growth startup environment&nbsp; #LI-JB2Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$109,350&mdash;$224,500 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Software Engineer

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. This is a fully remote, home-office position in the Philippines. **Please note: Working hours are between 9:00PM to 9:00AM Manila Time ** Join the Hearsay Systems Customer Support team as an exceptional Product Specialist (Technical Support) and help us deliver an outstanding customer experience! At Hearsay Systems, we take pride in providing our users with a delightful customer experience and our Customer Support team is at the forefront of it. We enjoy helping, strategizing, and chatting with our customers, and ultimately, making them successful. The ideal candidate for this role must have at least 3 years of relevant technical support experience within the B2B, SaaS, and/or FinTech industry assisting Enterprise customers of Fortune 1000 companies. Experience with APIs, Implementation Management and/or Project Management desired. What You'll Do Understand and act as a first point of contact for Hearsay products and applications Own the customer experience by effectively prioritizing and addressing support-related questions via the phone and Zendesk ticketing solution Liaise with the Customer Success, Engineering, and Product teams to pass along customer feedback, account trends, and escalating and quickly resolving issues Comfortable with ambiguity and working alone on tough assignments Willingness to proactively act, without being asked to help Ability to maintain composure and customer focus while troubleshooting and solving technical issues Consistently attain Hearsay's target customer satisfaction score Maintain SLAs Maintain a thorough knowledge and understanding of the Hearsay platform across the organization and down to individual clients Execute our support strategy and build stellar relationships with our customers Demonstrate deep execution focus by achieving quarterly goals at the team level Focus on continuous team improvement by onboarding new team members providing and receiving specific feedback What You Have&nbsp; At least 3 years of relevant technical support experience within the B2B, SaaS, and/or FinTech industry assisting Enterprise customers of Fortune 1000 companies via phone. Experience with APIs, Implementation Management and/or Project Management desired. Successful record of going above and beyond your job description to better our relationships with customers and vendors Understand and use common social media and digital tools as well as demonstrate an ability to triage applications at an in-depth level Can easily navigate customers through a variety of complex and technical obstacles Excellent prioritization skills and an ability to make decisions quickly Real passion for customer service and a rare ability to understand enterprise customer needs You care about your work and you strive to deliver in a timely manner Knowledge of Zendesk, JIRA, Looker, and Intercom a plus Stellar verbal and written communication in English Ability to think on one's feet and find creative solutions at an application and account level Excellent teammate with a positive attitude and a strong sense of self-direction and the ability to work across all internal teams and influence coworkers Amenable to working between 9:00PM to 9:00AM Manila Time #LI-RK1 #LI-Remote &nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Product Specialist

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!As a Mid-Enterprise Account Executive, you’ll play a key role in helping mid-enterprise clients unlock their digital potential through our platform. In this role, you’ll use your skills to identify new opportunities, build relationships, and guide customers toward success through the power of the Yext platform. This is an exciting opportunity for a highly motivated, collaborative, and intellectually curious individual to accelerate their career growth while making a significant impact on both our customers' success and Yext's ambitious growth trajectory. What You’ll Do Lead the full sales cycle, from prospecting to closing, with a focus on securing new business and contributing directly to Yext's growth goals. Proactively build and nurture a qualified pipeline through cold outreach, email campaigns, and market research. Identify and develop high-potential territories and verticals, crafting strategic go-to-market plans that set us apart from the competition. Present Yext’s comprehensive suite of solutions to senior executives, clearly demonstrating the business impact and ROI of our platform. Collaborate cross-functionally with Sales Engineers, Professional Services, and internal teams to ensure exceptional customer satisfaction, driving long-term relationships and expansion opportunities. Accurately forecast sales activity and consistently deliver against key performance indicators. Represent Yext as a brand ambassador at industry events and in customer interactions. What You Have 2+ years of progressive B2B sales, account management, or business development experience, ideally within the high-growth SaaS industry Proven success managing complex sales cycles and closing deals with Fortune 1000 or similarly sized companies. A history of consistently exceeding sales quotas and driving new business opportunities Experience engaging and influencing senior executives, with excellent presentation, verbal, and written communication skills A strategic, solution-oriented mindset and the ability to work independently and collaboratively Familiarity with Salesforce, MEDDPICC, or similar sales methodologies BA/BS degree or equivalent experience #LI-JF1 #LI-Hybrid&nbsp;Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$49,050&mdash;$102,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Account Executive, Mid-Enterprise Sales

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!At Yext, we value: One Team: We collaborate openly across teams, share knowledge generously, foster inclusivity, and prioritize team success over individual egos. Constructive Candor: We communicate directly and respectfully, act with intellectual honesty, stay curious, and seek out diverse perspectives to achieve the best outcomes. Customer Centricity: We put customers first, listen carefully to their needs, and strive to deliver exceptional, innovative products and experiences. Impact-Driven: We set ambitious goals, focus on high-impact work, act with urgency, and continuously innovate and iterate to drive results. Alliance Managers drive Yext revenue by working closely with selected partners (agencies, technology partners etc). We are committed to winning and taking advantage of the untapped customer base as well as expansion of Yext’s presence that could benefit from Yext’s product offering. With a partnership model that fosters collaboration and supports your success, this is a great opportunity to forge a successful partnership career! What you’ll do: The Associate Alliances Manager is responsible for managing and growing Yext’s go-to-market partnerships. Work cross-functionally with the regional sales team to support attainment of booking and pipeline targets, driving partner-sourced pipeline to 10%+ of regional goals. Leverage partner relationships to accelerate deals to close (co-selling) and drive customer success post-sale (integration adoption), aiming for partner attribution on 25%+ of opportunities. Build, publish, and execute a regional partnerships plan to meet quarterly and annual objectives. Establish trusted relationships with key partner executives through regular in-person and virtual engagements, growing revenue contribution within each partner. Identify and sell in partner-integrated solutions to Yext customers, driving incremental value and usage of Yext’s platform. Support execution of key partner marketing events and campaigns to drive awareness and pipeline. Collaborate with the broader alliances team on regional/global initiatives, contributing to innovation and team growth. Research, evaluate, and engage priority partner targets to explore a go-to-market relationship. Regularly communicate wins, learnings, and insights internally and externally What you have: Strong Communication Skills – Ability to work cross-functionally with multiple internal teams and externally with partners. Relationship Builder – Builds trust quickly and sustains long-term partnerships at all levels. Sales-Minded – Revenue-driven and able to support pipeline generation and deal progression. Collaborative – Operates with a true team-first approach, leveraging peer strengths. Analytical – Comfortable using data to track performance, identify trends, and recommend optimizations. Process Oriented – Able to create and scale repeatable, efficient workflows. Interest in Technology/Marketing – Have a desire to learn more and make an impact in the Digital Marketing space. Responsibilities: Work closely with Yext’s North American sales teams to drive regional bookings and partner-sourced pipeline. Drive co-sell motions with partners, from opportunity identification through deal closure and client onboarding. Build and execute territory-based partner account plans to support regional growth goals. Grow trusted relationships across a portfolio of digital agencies, system integrators, and technology partners. Position and sell Yext integrations and joint solutions to unlock new use cases and revenue streams. Represent Yext at key partner events, trade shows, and conferences. Maintain accurate reporting and tracking of partner influence and sourced opportunities within CRM systems. Collaborate with partner marketing on regional campaign activation and success tracking. Qualifications: 1-3 years of SaaS sales, partnerships, or alliances experience, ideally in SEO, martech, search, or customer experience technology. Strong understanding of the digital marketing and customer experience landscape. Experience working with agency partners, marketing cloud providers, or system integrators a plus. Track record of sourcing and influencing pipeline through partner ecosystems. Comfortable creating presentations and presenting to senior executives (internally and externally). Experience collaborating with direct sales teams in a co-sell environment. Bachelor’s degree or equivalent experience. #LI-MC1Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Associate Alliances Manager

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is looking for a detail-oriented, proactive, and technically adept Associate Platform Consultant to join our dynamic Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project lifecycle We value individuals who are fast learners, team contributors, strong communicators, and problem solvers. Ideal candidates have experience configuring or implementing B2B technology, can build positive relationships, and can quickly learn the parts of our business. This role is fully on-site in our Hyderabad, India office. What You'll Do Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts Work directly with the customer via meetings and email communications&nbsp; to identify goals and requirements for assigned projects Configure the Yext environment (Content, Pages, Listings, Search etc.) to meet customer requirements Manage &amp; prioritize multiple inbound client configuration or data management requests and drive to completion&nbsp; Interpret client and other stakeholder requests, and effectively communicate these requests to other internal teams as necessary, using appropriate tools and methods to tailor communication to stakeholders as needed. Confirm resolution of the request Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform&nbsp; Document client business rules, requirements, and customizations and ensure accurate configuration of the platform Partner closely with the broader account team to ensure we are exceeding client expectations, working cross functionally with success managers, sales, delivery managers, platform consultants, engineers, and designers to achieve success Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform&nbsp; Test new features and workflows in product releases for a clients configuration, apply new features for client book of business and provide feedback to product management Contribute to internal resources and process improvements Provide Search Engine Optimization (SEO), data modeling, integration best practices and optimization guidance throughout engagements to drive customer return on investment What You Have High school diploma, GED or equivalent 2-4 years of experience in Software Implementation, Consulting, or similar client-facing roles Strong English, both written and verbal communication Proficient in data analysis and manipulation with Excel or equivalent Effective interpersonal skills; along with strong ability to communicate complex problems Attention to detail, organized, process-driven Strong work ethic with the ability to work in a fast-paced and dynamic environment Determination and perseverance when faced with challenges Ability to thrive in a cross-functional team environment Takes pride in providing a high level of service and delivering consistent performance Interest in technology Energized by completing items on a huge to do list Self-directed worker with excellent time management skills&nbsp; Bonus Points Basic understanding of relational databases and SQL BA/BS degree in any subject area, or similar college level education or work experience preferred but not required Perks and BenefitsAt Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health &amp; Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office &amp; Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RK1Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Associate Platform Consultant

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is looking for a hard-working and dynamic Business Development Representative (BDR) to join our business development team! In this role, you will have the opportunity to directly impact the growth of our business by accelerating pipeline growth. This role requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven mentality.&nbsp; What You'll Do Drive customer engagement with outbound prospecting and follow up on&nbsp; inbound qualified leads Use tools such as LinkedIn Navigator, ZoomInfo, 6Sense, and various other resources to research and identify potential prospects within assigned area Use provided tools, materials and playbooks to generate and conduct first meetings with prospects through calling, emailing, social selling, and invitations to various events and tradeshows Conduct early opportunity qualification to determine decision makers, champion, budget, business need and timeline Build compelling and tailored messaging to discover difficulties, educate prospects about Yext and our solutions, identify opportunities, and generate interest Effectively communicate the value of Yext’s services and solutions to prospects&nbsp; Collaborate with a cross-functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders Maintain meticulous notes and tracking of accounts and engagement, using tools such as Salesforce and Outreach.io Deliver qualified opportunities to the account team for additional qualification and follow up Meet assigned Service Level Agreements (SLAs) for lead acceptance and lead follow up Consistently achieve assigned goals for opportunity creation, pipeline, and opportunity conversion What You Have The ideal candidate will have a desire to build a career in Sales 6+ months in a sales development/business development function or relevant work experience Ability to work in a fast-paced, ambiguous, and constantly evolving environment Excellent verbal and written communication skills A customer-focused approach - you thrive on solving customer problems Outstanding ability to prioritize work and tasks; attention to detail and excellent follow-through Intellectual curiosity and a high propensity for self-development and learning The ability to self-motivate - the BDR role can be unstructured. Your success will be dependent on your ability to hold yourself accountable to getting the job done. A positive attitude and high degree of persistence and tenacity #LI-JF1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$49,050&mdash;$98,500 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Business Development Representative

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!We are looking for a driven and dynamic&nbsp;Business Development Representative (BDR) to support our Reseller sales team. In this channel partner-facing role, you will help expand Yext’s presence by engaging with partner leads, supporting co-selling initiatives, and enabling to-partner sales motions. This role requires a proactive mindset, strong collaboration skills, and a passion for building relationships both internally and externally. It’s a unique opportunity to support Yext’s strategic growth through our expanding channel partner network.&nbsp; What You’ll Do Proactively identify and prospect potential new reseller partners who are aligned with Yext’s strategic priorities, ideal partner profile and growth objectives Leverage tools like LinkedIn Sales Navigator, Zoominfo, and 6Sense to research, target, and engage prospective partners Develop and execute outreach strategies (email, phone, LI, event) to introduce Yext’s reseller program and generate interest from prospective partners Qualify potential partners based on criteria such as business model fit, average annual contract value, and end-customer criteria&nbsp; Conduct discovery conversations to understand each prospect’s partnership goals and capacity to drive demand and support Yext solutions Deliver compelling messaging that articulates the value of becoming a Yext reseller and maintain detailed records of outreach and engagement in Salesforce, ensuring visibility and tracking Effectively communicate the value of Yext’s services and solutions to partner prospects Collaborate with a cross-functional team of Marketing Campaign Managers, Account Executives/Directors, Sales Engineers, Client Success Managers, and other stakeholders&nbsp; Achieve and exceed targets related to new partner discovery opportunities and meet assigned Service Level Agreements (SLAs) for lead acceptance and lead follow up What You Have&nbsp; 1+ year in a sales development/business development function, or relevant experience in a partner-facing environment Interest in or previous exposure to channel sales, partner marketing, or co-selling models&nbsp; Experience managing multiple priorities in a work in a fast-paced, cross-functional environment Customer-focused problem-solving mindset with the ability to tailor messaging in a partner-led motion Strong communication skills and a collaborative approach to working with both internal and external stakeholders Self-starter mentality with strong attention to detail and follow through A positive, results-driven attitude with a passion for growth and learning #LI-JF1 #LI-Hybrid&nbsp;Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$50,000&mdash;$65,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Business Development Representative, Reseller

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands. What You'll Do Lead or contribute to strategic, high-impact machine learning and data science projects that drive product improvements and support informed business decisions. Develop, validate, and continuously improve ML models using structured and unstructured data. Identify, clean, and prepare relevant datasets while ensuring data quality and integrity. Collaborate closely with Product, Engineering, and business stakeholders to define data requirements and translate insights into actionable outcomes. Apply large language models (e.g., GPT, LLaMA) for specific use cases, using techniques such as RAG or instruction tuning. Stay current with advancements in ML, generative AI, and NLP, applying emerging methods when appropriate. Help promote and eventually act as an advocate for data-driven decision making. Foster a healthy data culture by mentoring colleagues and running knowledge-sharing sessions. Promote the importance of data science within the organization. Contribute to enhancements of the data stack and support agile delivery processes. What You Have Proven experience developing supervised and unsupervised ML models. Experience with generative models, including RAG, prompt engineering, instruction tuning, etc., and evaluating outputs for bias, safety, and relevance. Proficient in Python (NumPy, Pandas, scikit-learn, etc.) and SQL, with a solid understanding of data modeling and warehousing concepts. Hands-on experience working in cloud environments (AWS, GCP, or Azure). Strong analytical, statistical, and problem-solving skills. Minimum of 3 years’ experience in data science, data analytics, or related roles. Passion for social media data and digital behavior analysis. Excellent communication and collaboration skills. Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field. #LI-MC1 #LI-HybridYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Data Scientist

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!A general referral is someone that you know and would endorse as top&nbsp;talent for Yext, but either there is not a specific requisition for you to refer him/her for, or the candidate may be interested in more than one requisition.&nbsp;&nbsp; Please note: Due to the high volume and time-sensitivity of all referrals submitted for specific and open requisitions, general referrals may not be prioritized by our Recruiting team. General referrals may be contacted at any time by a Recruiter. If you have any questions, please reach out to referrals@yext.com.#LI-DNIYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

General Referral

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!As an Operations Analyst, you will be part of the Yext Services team assisting with client initiatives. You’ll serve as a supporting team member on key engagements for our clients including customer onboarding, product launches, data integrations, platform configuration, issue troubleshooting, solution strategizing, and custom software development efforts. These initiatives and processes are vital in supporting our existing clients and maintaining value of the Yext product. In this hands-on role, you will become an expert in the Yext platform. As an integral part of the organization, you’ll work directly with team members to learn and grow an exciting career at Yext! This role is fully on-site in our Hyderabad, India office. What You'll Do Become an expert in the Yext software (Knowledge Graph, Pages, etc.) and be responsible for platform configuration changes for our clients and partners Process inbound client requests, including but not limited to configuration, optimization, troubleshooting, and data management. Drive requests to completion Assist with day-to-day project management and delivery of services for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time Apply excel to compare large data sets of Yext powered listing information against publisher scan results Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform Discover and document unique client nuances Refer to and contribute to internal process documentation Contribute to internal resources and deliver important product feedback to leadership and relevant teams What You Have BA/BS degree or similar college level education 1-3 years of operations, customer support, or analyst experience Proficient in data analysis and manipulation with solid spreadsheet (Excel) Outstanding and effective interpersonal skills; along with proven ability to communicate sophisticated issues across departments and with external contacts Diligent, organized, process-driven Ability to work quickly and accurately in a fast-paced environment Autonomous worker with excellent time management skills Ability to thrive in a cross-functional team environment Interest in technology Perks and BenefitsAt Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health &amp; Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office &amp; Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1 #LI-OnsiteYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Operations Analyst

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is looking for a detail-oriented, proactive, and technically adept Platform Consultant to join our dynamic Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project lifecycle We value individuals who are fast learners, team contributors, strong communicators, and problem solvers. Ideal candidates have experience configuring or implementing B2B technology, can build positive relationships, and quickly learn the parts of our business. What You'll Do Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts Work directly with the customer via meetings and email communications to identify goals and requirements for assigned projects Configure the Yext environment (Content, Pages, Listings, Search etc.) to meet customer requirements Manage &amp; prioritize multiple inbound client configuration or data management requests and drive to completion Interpret client and other stakeholder requests, and effectively communicate these requests to other internal teams as necessary, using appropriate tools and methods to tailor communication to stakeholders as needed. Confirm resolution of the request Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform Document client business rules, requirements, and customizations and ensure accurate configuration of the platform Partner closely with the broader account team to ensure we are exceeding client expectations, working cross functionally with account managers, sellers, engineers, and designers to achieve success identify potential areas to improve all aspects of the platform and products Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform Serve as a subject matter expert to customers as well as internal teams Test new features and workflows in product releases for a clients configuration, apply new features for client book of business and provide feedback to product management Contribute to internal resources and process improvements Provide Search Engine Optimization (SEO), data modeling, integration best practices and optimization guidance throughout engagements to drive customer return on investment Provide status updates on your work and communicate potential risks and opportunities to clients and the account team Understand complex technical issues in order to build scalable solutions for our clients What You Have 3-6 years of experience in Software Implementation, Consulting, or similar client-facing roles Excellent English, both written and verbal&nbsp; Strong in data analysis and manipulation with Excel or equivalent Outstanding and effective interpersonal skills; along with strong ability to communicate complex problems Strong attention to detail, organized, process-driven Strong work ethic with the ability to work in a fast-paced and dynamic environment Determination and perseverance when faced with challenges Ability to thrive in a cross-functional team environment Takes pride in providing a high level of service and delivering consistent performance Interest in technology Energized by completing items on&nbsp; a huge to do list Self-directed worker with excellent time management skills Bonus Points Basic understanding of relational databases and SQL BA/BS degree in any subject area, or similar college level education or work experience preferred but not required Ability to speak and write in Italian fluently and idiomatically #LI-JS2#LI-HybridYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Platform Consultant

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. Help scale and evolve our design system into a mature, accessible, high-adoption platform that powers our enterprise SaaS products. In this role, you’ll bring proven experience in scaling systems for complex applications, collaborate closely with designers, engineers and product teams to bring a modern, cohesive look and feel to every product touchpoint. You’ll be an advocate for our system, helping ensure we have a strong foundational design language created for modern, rapid innovation and delivering on experiences our customers will love to use.&nbsp; If you love the balance of design rigor and systems thinking, then this is the opportunity for you. What You’ll Do Contribute to the evolution of a scalable design system that improves product consistency, accessibility, and usability. with engineering to ensure smooth implementation and quality alignment between design tokens, components, and code. Collaborate with product teams (design + engineering) who consume the system to gather feedback, identify gaps, and shape features that meet their needs. Track and report adoption metrics, using insights to drive system improvements and advocate for system use across the organization. Proactively identify and address usability problems and opportunities across the platform through hands-on usage of our products. Bring a modern, fresh perspective to the UI—introducing design patterns, visual styles, and interaction approaches that elevate the overall experience. Create, maintain, and improve system documentation in a clear, consumable format for designers and engineers. Participate in user testing and validation of components, ensuring accessibility, responsiveness, and adherence to UX best practices. Work effectively in a fast-paced, iterative environment, balancing quality with speed to deliver value quickly. Co-lead initiatives with Design, Product Management, and Engineering to align the system with business goals, technical constraints, and user needs. Mentor peers on design system best practices and influence product teams to take a systematic approach to design. What You'll Have 2-4 years of experience designing and shipping digital products and design systems Training and comfort using the tools and practices of HCD, UX, and Design Systems – Figma, Zeroheight, Storybook, GitHub. Demonstrated success incorporating WCAG accessibility practices and tools (e.g. Stark) into componentry and tokens. Comfortable using AI tools to streamline your workflow while exercising a discerning eye to edit and refine outputs. Experience participating in the product development process as an equal partner to Product Managers and Engineering. Demonstrated systems thinker, with a broad and holistic approach to understand how all the pieces connect together. An understanding of how research, data, heuristics and design sense play into decision making. Experience designing componentry and collaborating with Engineering through the end-to-end process Proven ability to manage multiple design requests in a timely fashion, with competing priorities and deadlines. Excellent communication skills with the ability to collaborate asynchronously and with teams across time zones. . Fluent in conversational and written English communication. Bonus Points Familiarity with device screen sizes and responsive grid principles Familiarity with frontend technologies (HTML, CSS, JavaScript, etc.) Inclination to tinker and experiment with the goal of improving and scaling workflows Experience designing for variable data and multiple form-factors Ability to create usage guides and annotations to be used cross-functionally Interaction design sensibility for micro-interactions and motion #LI-JS3Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Product Designer

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!We’re looking for a Product Manager for Knowledge Graph (KG) to lead our efforts in making the Knowledge Graph the most comprehensive, accurate, and easy-to-use repository of brand data in the world. You’ll own the strategy, roadmap, and execution for the core data layer that powers Yext’s products, publisher network, and LLM integrations. This role is about more than fields and records — it’s about turning raw, fragmented data into a trusted source of truth for brands. You’ll collaborate closely with engineering, design, go-to-market, and external partners to build capabilities that aggregate, enrich, and manage content at scale with minimal user friction. What You’ll Do Drive product vision and roadmap for the Knowledge Graph, focusing on data completeness, accuracy, and usability. Accelerate data ingestion through automated content aggregation, connectors, public data sources, and intelligent agents. Reimagine onboarding workflows to cut time-to-value by reducing manual content entry and improving fill rates. Enhance content management tools to help customers solicit, validate, and update data from internal and external sources. Evolve connectors to serve both technical and non-technical users — making integration setup faster, easier, and more intuitive. Partner with AI/ML teams to leverage LLMs and automation for data mapping, transformation, and quality detection. Work with your team to develop data quality, freshness, and consistency metrics that tell a compelling story to customers. Ensure KG continues to be a competitive differentiator for Yext in the eyes of partners like Google, Apple, and large enterprise customers. Leverage AI capabilities in LLMs and Agents to enrich KG data, create connectors to other tools, and sync data across systems.&nbsp; What You Bring 4+ years of product management experience in SaaS, data platforms, or integrations; experience with search, AI, or structured data is a plus. Strong technical aptitude; able to collaborate with engineers on APIs, data modeling, and automation workflows. Proven track record of shipping data-rich products that improve customer adoption, retention, or engagement. Skilled at breaking down complex problems into simple, user-friendly solutions. Excellent communication skills for working across teams and with enterprise customers. Analytical mindset — able to use data to inform decisions, set KPIs, and measure success. #LI-PV1 &nbsp;Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$108,459&mdash;$263,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Product Manager

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands. As a Yext Product Manager, you will drive product development and innovation by breaking down complex problems. You will meet customers and work closely with design, engineering, data science, product marketing, customer teams and more to drive discovery to product from start to finish. This role is highly cross-functional – we are constantly presented with opportunities to learn new things and have a big impact throughout our business. We encourage outstanding, high agency individuals interested in having a key role at a great company to apply for this rewarding position.&nbsp; What You’ll Do Lead the end-to-end product development lifecycle, from ideation to execution Collaborate closely with cross-functional teams to define and deliver products that solve customer problems and drive business growth Obsess over the problem space in lockstep with engineering, design, and product marketing Meet with current and prospective customers to understand their needs to guide product planning Investigate and analyze requests from customers, partners, and stakeholders, designing solutions and driving implementation Coordinate feature launches, including testing, beta programs, facilitating documentation, training, customer communication, and adoption measurement Present and story tell around current and future product capabilities to internal and external audiences Stay updated on industry trends and their potential impacts on our product&nbsp; Serve as a resource for employees with product questions and needs What You Have: Bachelor’s Degree preferred, or equivalent combination of education, training and experience&nbsp; 3-5 years of product management experience in a technology-driven company (preferably SaaS, B2B, Martech), with a track record of successfully launching and iterating products High agency and initiative-taking ability in a dynamic environment Strong leadership, communication, and interpersonal skills to inspire cross-functional teams Product mindset with a vision-to-outcomes capability Proficient in discussing software systems and proposing improvements Excellent written and presentation skills Effective collaboration skills in a team environment Strong time-management skills and ability to manage multiple initiatives Solid work ethic and commitment to delivering high-quality work A true team player who brings energy, empathy, and alignment to every collaboration Experience writing SQL is a plus #LI-MC1 #LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!As a Yext Product Manager, you will drive product development and innovation by breaking down complex problems. You will meet customers and work closely with design, engineering, data science, product marketing, customer teams and more to drive discovery to product from start to finish. This role is highly cross-functional – we are constantly presented with opportunities to learn new things and have a big impact throughout our business. We encourage outstanding, high agency individuals interested in having a key role at a great company to apply for this rewarding position.&nbsp; What You’ll Do Lead the end-to-end product development lifecycle, from ideation to execution Collaborate closely with cross-functional teams to define and deliver products that solve customer problems and drive business growth Obsess over the problem space in lockstep with engineering, design, and product marketing Meet with current and prospective customers to understand their needs to guide product planning Investigate and analyze requests from customers, partners, and stakeholders, designing solutions and driving implementation Coordinate feature launches, including testing, beta programs, facilitating documentation, training, customer communication, and adoption measurement Present and story tell around current and future product capabilities to internal and external audiences Stay updated on industry trends and their potential impacts on our product&nbsp; Serve as a resource for employees with product questions and needs What You Have Bachelor’s Degree preferred, or equivalent combination of education, training and experience&nbsp; 3-5 years of product management experience in a technology-driven company (preferably SaaS, B2B, Martech), with a track record of successfully launching and iterating products Experience working with Messaging or Telecom Platforms High agency and initiative-taking ability in a dynamic environment Strong leadership, communication, and interpersonal skills to inspire cross-functional teams Product mindset with a vision-to-outcomes capability Proficient in discussing software systems and proposing improvements Excellent written and presentation skills Effective collaboration skills in a team environment Strong time-management skills and ability to manage multiple initiatives Solid work ethic and commitment to delivering high-quality work A true team player who brings energy, empathy, and alignment to every collaboration Working experience with Design Thinking and Lean Product Development #LI-PV1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$108,459&mdash;$263,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Product Manager, Relate

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!About the Role As a Product Marketing Manager for EMEA, you’ll shape and execute the go-to-market (GTM) approach for one of Yext’s fastest-growing regions. You’ll adapt global strategies to meet local needs, empower sales with the right tools, and bring a customer-first mindset to messaging and product positioning. This role is central to growing brand awareness and pipeline in EMEA, a region rich with opportunity and unique local dynamics. What You’ll Do Yext Product Marketers act like “Growth CEOs” — owning strategy and execution to drive pipeline and revenue in their region or vertical. Success will be measured by pipeline and revenue growth, stronger win rates, and increased customer retention across EMEA. You will be this critical region’s product evangelist and domain expert, responsible for driving our: Localized Go-to-Market (GTM) Strategy &amp; Support Build and drive regional GTM strategies that reflect the cultural, regulatory, and competitive realities across EMEA. Collaborate with the global GTM teams to tailor sales plays for EMEA markets. Analyze regional addressable markets and help grow targeted sales efforts. Messaging, Positioning &amp; Value Proposition Development Develop messaging and packaging that speaks directly to local buyers and industries — showing clear value beyond Yext’s foundational offerings. Build solution narratives grounded in regional customer insights — using feedback from sales, interviews, and competitive reviews. Evolve brand narratives to resonate with EMEA audiences, shifting focus from globally centralized messaging to local relevance. Launch Activation &amp; Demand Generation Lead regional enablement for product launches — including Scout — with content and positioning tailored to local needs. Drive urgency and clarity with region-specific launch plans that reflect product availability and buyer priorities. Close the gap between global product timelines and local readiness. Partner with demand generation to shape regional content and campaigns that align to local buyer journeys. Field Support &amp; Enablement Build regional sales plays, competitive content, and tools to improve sales productivity and win rates across diverse EMEA markets. Provide content, insights, and tools to help the field communicate Yext’s value more effectively — and shorten the path from pitch to purchase. Help scale key initiatives, supporting awareness and adoption where regional access has been limited. Be a trusted partner to field marketing and sales teams across the region. Local Market &amp; Competitive Expertise Stay close to the market — continuously gather buyer insights, competitive intelligence, and field feedback to refine GTM plans and guide product priorities in EMEA. Identify emerging trends and shifts within key verticals across EMEA — such as financial services or luxury retail — to inform go-to-market priorities, messaging, and product strategy. Provide ongoing insight into how regional industry dynamics influence buyer needs and digital maturity. Surface key differences in market expectations — from data privacy to industry structure — that affect how customers in EMEA evaluate and use technology. Build and share insights on regional competitors and emerging players. Product &amp; Pricing Strategy Act as the regional voice in cross-functional product conversations — surfacing unique market expectations, regulatory considerations, and user behaviors across EMEA.&nbsp; Provide structured feedback loops from regional teams and customers to influence product direction, prioritize roadmap alignment, and ensure the customer experience meets local standards. Collaborate with Finance and Sales Operations to align pricing strategy with regional buying patterns, procurement processes, and customer expectations. Work to evolve product packaging in a way that highlights the outcomes that matter most to local decision-makers. What You Have 8+ years of experience in product marketing, ideally in a B2B SaaS environment. Experience driving localized GTM strategies across multiple markets. Strong messaging and positioning skills, with a track record of adapting global narratives for local relevance. Familiarity with EMEA’s regulatory and competitive landscape, including markets like healthcare and financial services. You’re self-directed, set a high bar, and work cross-functionally to move initiatives forward — even when roadmaps or priorities evolve. A collaborative approach — and confidence working closely with sales, marketing, and product teams. Excellent communication skills, especially when simplifying complex products into clear value stories. Nice to Have French, German, Italian, and/or Spanish language fluency Why You’ll Love It Here Make an impact. Play a key role in growing a high-potential region. Work cross-functionally. Partner with global and regional teams to bring strategies to life. Own your opportunity. Help shape the regional product narrative and influence global direction. Drive growth. Be part of a focused investment to build momentum across EMEA.#LI-Hybrid&nbsp; #LI-JS2Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Product Marketing Manager

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!We’re looking for a&nbsp;Product Marketing Manager to lead go-to-market strategy for our Listings Management product across EMEA and North America. This is a high-impact role at the intersection of Product, Marketing, Sales, and Customer Success – responsible for driving awareness, adoption, and revenue for a critical part of our platform. We’re seeking a strategic, data-driven storyteller who can connect product innovation to customer value, spot market opportunities, and lead with clarity in a fast-paced environment. If you have deep domain expertise in areas like local search, listings management, or SEO (or the curiosity and aptitude to quickly build it), we’d love to meet you. What You’ll Do Go-to-Market Strategy &amp; Execution Define and execute GTM strategy for one of Yext’s flagship products – shaping positioning, narratives, launch plans, and growth initiatives. Lead product launches end to end, ensuring internal readiness and high-impact external execution. Partner with Demand Generation and Field Marketing to develop integrated campaigns that build awareness, drive pipeline, and support customer expansion. Messaging &amp; Positioning Craft differentiated, value-based messaging frameworks that resonate across buyer personas – from CMOs to channel managers to local operators. Translate technical capabilities into clear, compelling business outcomes that align with our customers’ visibility and engagement goals. Ensure consistent, competitive product narratives across all touchpoints. Customer &amp; Market Insights Act as the voice of the customer – synthesizing insights from customer feedback, market signals, and usage data to inform positioning and product roadmap. Conduct market and competitive research to identify opportunities for differentiation and innovation. Support customer advocacy through compelling case studies, proof points, and success stories. Sales Enablement &amp; Field Success Develop enablement content and programs that improve field confidence, messaging consistency, and win rates. Deliver training and tools that help Sales, CS, and Channel teams effectively position and sell your product. Collaborate with reseller and agency partners to accelerate indirect channel growth. Cross-Functional Leadership Partner closely with Product and Engineering to influence roadmap priorities and shape product development with market insights. Collaborate with Customer Success and Support to ensure customer feedback is integrated into GTM strategy. Play a leadership role in raising the bar across the Product Marketing team – contributing frameworks, best practices, and a culture of excellence. What You Have 8+ years of B2B SaaS product marketing experience, ideally in listings, local search, SEO or martech. Previous experience in content marketing or journalism is a plus.&nbsp; Proven ability to bring products to market and drive adoption in fast-paced, competitive environments. Exceptional storytelling and communication skills – with the ability to craft compelling, data-driven narratives for diverse audiences. Strong cross-functional collaboration experience across Product, Sales, Marketing, and Customer Success. Analytical mindset with the ability to derive insights from data and use them to inform strategy. Experience building sales enablement materials and influencing GTM success across both direct and indirect channels. Self-starter with a high ownership mentality and a bias toward action. Why You’ll Love It Here Be a Driver of Innovation – Help shape the GTM strategy for a high-priority product at the forefront of digital visibility. Strategic, Visible Role – Operate in a high-impact capacity with direct influence on product, positioning, and business performance. Startup Agility, Enterprise Reach – Move fast and test bold ideas while backed by the scale of a public company. Collaborative Culture – Work cross-functionally with talented teammates across Product, Engineering, Sales, and Marketing. Growth-Oriented Team – Join a Product Marketing organization with a clear vision, bold ambition, and high standards of excellence. #LI-Hybrid&nbsp; #LI-JS2Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. This is a fully remote, home-office position in the Philippines. **Please note: Working hours are between 9:00PM to 9:00AM Manila Time ** Join the Hearsay Systems Customer Support team as an exceptional Product Specialist (Technical Support) and help us deliver an outstanding customer experience! At Hearsay Systems, we take pride in providing our users with a delightful customer experience and our Customer Support team is at the forefront of it. We enjoy helping, strategizing, and chatting with our customers, and ultimately, making them successful. The ideal candidate for this role must have at least 3 years of relevant technical support experience within the B2B, SaaS, and/or FinTech industry assisting Enterprise customers of Fortune 1000 companies. Experience with APIs, Implementation Management and/or Project Management desired. What You'll Do Understand and act as a first point of contact for Hearsay products and applications Own the customer experience by effectively prioritizing and addressing support-related questions via the phone and Zendesk ticketing solution Liaise with the Customer Success, Engineering, and Product teams to pass along customer feedback, account trends, and escalating and quickly resolving issues Comfortable with ambiguity and working alone on tough assignments Willingness to proactively act, without being asked to help Ability to maintain composure and customer focus while troubleshooting and solving technical issues Consistently attain Hearsay's target customer satisfaction score Maintain SLAs Maintain a thorough knowledge and understanding of the Hearsay platform across the organization and down to individual clients Execute our support strategy and build stellar relationships with our customers Demonstrate deep execution focus by achieving quarterly goals at the team level Focus on continuous team improvement by onboarding new team members providing and receiving specific feedback What You Have&nbsp; At least 3 years of relevant technical support experience within the B2B, SaaS, and/or FinTech industry assisting Enterprise customers of Fortune 1000 companies via phone. Experience with APIs, Implementation Management and/or Project Management desired. Successful record of going above and beyond your job description to better our relationships with customers and vendors Understand and use common social media and digital tools as well as demonstrate an ability to triage applications at an in-depth level Can easily navigate customers through a variety of complex and technical obstacles Excellent prioritization skills and an ability to make decisions quickly Real passion for customer service and a rare ability to understand enterprise customer needs You care about your work and you strive to deliver in a timely manner Knowledge of Zendesk, JIRA, Looker, and Intercom a plus Stellar verbal and written communication in English Ability to think on one's feet and find creative solutions at an application and account level Excellent teammate with a positive attitude and a strong sense of self-direction and the ability to work across all internal teams and influence coworkers Amenable to working between 9:00PM to 9:00AM Manila Time #LI-RK1 #LI-RemoteYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is seeking a Regional Vice President of Enterprise Sales who can help us continue to deliver best in class performance and availability to our Fortune 50-500 clients across the region! The role will be responsible for managing team of regional sales reps generating revenue by closing sales directly with clients, via face-to-face contact. This is a hands-on, player/coach management role. What You’ll Do&nbsp; Lead a team of sales executives to maximise sales revenues in line with individual, team and corporate objectives with a strong emphasis on new business sales Drive significant growth through effective prospecting to develop qualified, high-value sales opportunities with target accounts Deliver accurate and predictable forecasting within a weekly, monthly and quarterly cadence Lead and inspire our team to the highest levels of sales activity in order to meet, or exceed revenue goals and key performance metrics Provide coaching, advice, support, motivation or information to help individuals meet and ideally exceed their defined sales objectives Train and coach sales representatives throughout the full sales cycles to create a culture of curiosity, collaboration and creativity whilst adhering to published policies and procedures Evangelise our Yext vision through product demonstrations, in-market events and account-specific initiatives Work cross-functionally and at regional and global levels to enhance and evolve our sales processes and demand generation procedures Work closely with Marketing to develop and successfully execute creative and effective targeted account plans and campaigns Exceed plan What You Have You are competitive and love to win Value teamwork and have a proven capability to coach and spearhead growth of the teams that you lead Track record of thriving in a self-starting environment leveraging your drive, creativity, and intellect Can demonstrate a successful history of leading net-new direct business sales teams, with consistent delivery against targets You can demonstrate a strong network of C-level contacts within the target market and across key verticals such as Retail, Hospitality and Banking Ideally 5+ years of sales leadership in SaaS sales with strong record of achievement throughout your career, you will have been in the top 10% of performers in the organisations of which you have been part. Proven ability to develop and critically analyse a sales pipeline and forecast You have excellent verbal and written skills with outstanding organisation and time-management skills #LI-AB1#LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

RVP, Enterprise

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Senior Account Executives on our Enterprise Sales team sell to mid-size opportunities within Yext’s Enterprise clients. We are committed to winning and taking advantage of the untapped customer base that could benefit from Yext’s product offering. With a sales model that fosters collaboration and supports your success, this is a great opportunity to forge a successful sales career!What You’ll Do Prospect and develop sales opportunities within Yext’s mid-size corporate sales segment Manage complete and complex sales-cycles often presenting to C-level executives the value of our full suite of applications Forecast sales activity and revenue achievement, while creating satisfied customers Evangelise the Yext vision through product demonstrations, in-market events, and account specific initiatives Handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales Territory/Vertical identification and research, to formalise a go-to-market strategy and create qualified target accounts Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc. What You Have BA/BS degree or similar university level education; in lieu of degree, relevant skills or equivalent experience Ability to speak and write in English and French fluently and idiomatically Several years of quota carrying software or technology solution sales and account management experience Experience managing the sales cycle from business champion to the C-level Track record of success in carrying a quota, closing Fortune 1000 deals and over-achieving quota (top 10-20% of company) in past positions Experience managing and closing complex sales cycles Successful history of net direct new business sales, with the ability to prove consistent delivery against targets Strong and demonstrated written, verbal and presentation skills #LI-AW1#LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior Account Executive, Enterprise Sales

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!The Senior Director, Digital Customer Experience, is an individual contributor role responsible for developing and executing strategic digital initiatives to achieve the company’s goals in reaching, converting, engaging and retaining lower mid-enterprise to SMB customer cohorts across all digital touchpoints.&nbsp; Reporting to our COO, the role’s focus is to optimize the customer journey, drive customer adoption and engagement, and enhance retention through collaborative efforts with Marketing, Product, Data Teams, and Sales Operations while maximizing efficiency and achieving key financial and operational targets.&nbsp; Key Responsibilities Develop and oversee a best-in-class digital engagement model to provide strong customer value and maximize platform utilization across the our mid-market and SMB customer segments Partner with Product, Marketing, and Customer Service and Support teams to ensure a cohesive customer engagement experience across all channels, maximizing value generation to drive adoption, retention and positive customer sentiment Analyze customer behavior against levers of revenue and retention, designing initiatives to tackle opportunities to adjust behaviors for our scale segments. Drive continuous improvement across digital engagement and 1:many programs, optimizing workflows and leveraging emerging technologies to increase efficiency and adoption. Identify and lead the implementation of solutions that enable more effective digital and scale customer success, supporting a proactive approach to customer retention and expansion at scale for our extensive customer base. Track and manage key operational and financial metrics and proactively conduct and use analytics to establish and reinforce activities to achieve key company goals related to scaled customer success Work with GTM, partner, marketing and field teams to drive successful growth of the segments Monitor and share industry best practices and act as thought leader internally and externally regarding successful scaled customer strategies Requirements MBA or advanced degree in Business, technology, or a related field. 10+ years in Customer Success within a B2B SaaS or Marketing technology company is required. 5+ years leading digital transformation programs, onboarding models, customer journeys, VOC to scale CS initiatives — with measurable impact on retention, product adoption, and NRR. Relevant CX and/or Digital Transformation certifications (Customer Experience Professional (CCXP), Digital Transformation Professional (CDTP®), Organizational Design For Digital Transformation etc.) are highly desired. Experience launching AI-informed success motions, chatbots, and GenAI tools to enhance digital support and customer outcomes.&nbsp; Proven track record of achieving NRR improvements and reducing churn through data-driven digital engagement and scaled customer success strategies.&nbsp; Expertise with digital customer success and analytics tools, such as Salesforce and Marketo. Strong analytical mindset and data fluency, with experience in business intelligence platforms to drive insights into executive decision-making frameworks. A collaborative, customer-centric leader with excellent communication skills and cultural awareness, adept at working across global teams. Flexible, adaptable, and experienced in a high-growth, dynamic environment focusing on continuous improvement. Excellent communication skills, verbal, written, and presentation. Experience in global customer engagement strategies and familiarity with agile, test-and-learn methodologies for iterative program improvement. #LI-MF1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$180,000&mdash;$270,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior Director, Digital Customer Experience

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is looking for a Senior Director of Product Management to lead the vision, strategy, and success of our Social product line. As social media continues to shape how brands connect with customers, this role is a critical opportunity to define how Yext empowers multi-location businesses to manage, engage, and grow across social platforms at scale. The ideal candidate brings deep product leadership experience in Martech, with a special focus on social media technology, paid digital channels, and is energized by helping brands thrive in a world of fast-moving conversations and AI-shaped discovery. This is a high-impact, cross-functional role that works closely with engineering, design, marketing, sales, and customer success to bring Social products to life and to market. We’re seeking someone who combines a strategic mindset with a hands-on product mentality, and who is ready to lead a team through the next phase of innovation. What You’ll Do Define and articulate the product vision and roadmap for Yext Social, aligning with company priorities and market trends Explore and expand the product surface area across: Local-level social media management for large, multi-location organizations Brand-level social media management Digital listening and brand intelligence, enabling brands to understand how their locations are discussed on platforms like Reddit, TikTok, social media, and the open web The intersection of AI search, paid SEO, and social media, helping brands influence and respond across channels that shape modern discovery Own product strategy to customer adoption and usage across our Social portfolio—driving customer value, differentiation, and adoption Lead and grow a team of product managers, creating a culture of innovation, urgency, and customer obsession Collaborate deeply with engineering, design, and data science partners to deliver compelling solutions that solve real customer problems Stay ahead of platform evolution (e.g. Meta, Google, TikTok, LinkedIn, X) and AI-driven channel trends, identifying and seizing opportunities Evangelize the product both internally and externally—through executive briefings, customer councils, analyst relations, and field enablement Partner closely with marketing and sales to ensure positioning, packaging, and pricing effectively reflect product value and market opportunity Champion experimentation, fast iteration, and learning loops to validate ideas and refine execution Influence and inspire stakeholders with strong narrative and customer-centered storytelling What You Have Bachelor’s Degree preferred, or equivalent combination of education, training and experience 5+ years of product management experience in a B2B SaaS or Martech company, ideally with direct ownership of Social Media products 3+ years of experience leading and mentoring product teams Demonstrated experience leading product strategy through platform consolidation—ideally having owned decisions on whether to merge, sunset, or reinvent multiple overlapping social media tools to create a unified product vision Deep understanding of the social media landscape for businesses—across publishing, engagement, compliance, insights, and reputation Familiarity with social listening, UGC moderation, paid/organic strategy, and brand intelligence platforms Proven success launching and scaling SaaS products in a competitive and fast-moving market Experience managing through change, such as post-acquisition integration or org transformations A love for building simple solutions to complex user needs Skilled at balancing big-picture thinking with detail-oriented execution Outstanding written, verbal, and visual communication skills Familiarity with thought leadership concepts (e.g. Inspired, Radical Candor, Leaders Eat Last) is a plus Brings a growth mindset and collaborative energy to every challenge #LI-PV1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$208,699&mdash;$410,500 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior Director, Product Management, Social

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!We are seeking an experienced and strategic&nbsp;Senior Product and Platform Counsel&nbsp;to join our&nbsp;Legal Team. This role will be instrumental in advising the company on regulatory and other compliance aspects of its products and platform, from concept to development to launch and beyond.&nbsp; You'll help ensure our platform is developed and delivered in a way that complies with global laws and regulations while supporting innovation and speed-to-market. The ideal candidate is a business-oriented attorney who thrives in fast-paced environments and has a track record of&nbsp;successfully counseling in areas that could include data protection and privacy, artificial intelligence (“AI”), and cybersecurity.What You'll DoProduct and Platform Compliance Work with a range of business units, including product development, engineering, cybersecurity and marketing, to ensure that products and services are in compliance with relevant rules, laws, regulations and industry standards. Collaborate with product teams to align compliance requirements with business and technology roadmaps. Monitor evolving regulatory landscapes (e.g. GDPR, CCPA/CPRA, ePrivacy, AI Act, DORA) and translate legal requirements into actionable guidance. Educate product and engineering teams on legal and regulatory considerations for new technologies and product features. Areas of focus will include data privacy and cybersecurity, AI, and other emerging and evolving areas relevant to a SaaS technology provider providing clients with marketing services including&nbsp; AI and social features. Commercial Transactions Work with other members of the commercial legal team to assist with the negotiation of commercial contracts, including high-value enterprise agreements, data-sharing agreements, and other strategic transactions. What You Have 7+ years of experience&nbsp;with some in-house experience Juris Doctor (J.D.) degree from an accredited law school Admission to the bar and in good standing in at least one U.S. jurisdiction Experience working in&nbsp;SaaS, enterprise technology, or highly regulated industries. Deep understanding of&nbsp;data privacy regulations (GDPR, CCPA) and AI governance. Ability to translate&nbsp;complex legal concepts&nbsp;into practical business advice. Strong stakeholder management and&nbsp;business acumen&nbsp;to partner effectively with business partners. #LI-JB1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$136,800&mdash;$263,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior Product and Platform Counsel

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Who We Are Yext is the global leader in helping enterprise brands uncover and fix gaps in their digital visibility. We analyse how businesses appear across search engines, websites, apps, and more — then deliver clear, actionable solutions that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO (Generative Engine Optimisation), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results.&nbsp; The Role As a&nbsp;&nbsp;Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe. This role is perfect for someone who lives at the intersection of technology, creative storytelling, and commercial value — someone who brings clarity to complexity and influence to every interaction. You’ll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world. What You’ll Do You’ll play a pivotal role within a cross-functional account team, working alongside an Account Executive, Client Success Manager — with support from a Solutions Architect and/or Platform Consultant where needed. Every Yext client is backed by a dedicated team focused on driving growth, delivering value, and ensuring long-term renewal. You will collaborate and help to define, execute and evaluate client account/opportunity strategy, execution, and growth. Collaboratively work as a core member of the EMEA SE team.&nbsp; Understand the “why” behind a client’s goals — then shape and showcase the “how” using Yext's full platform. Build compelling demos, POCs, and solution narratives that bridge Martech, GEO/SEO, Site Search, Reputation Management, Analytics, and Content Management. These presentations can include: Bespoke site search applications Bespoke GEO web pages Bespoke AI Search analytics reports Strategic Business Review presentations Industry Benchmark insights, best practice guidance and thought leadership Be the voice of clarity: distil complex technical value into business outcomes for stakeholders from marketing managers to the C-suite. Present at events, run workshops, author content, and contribute to Field Marketing initiatives across the region. Collaborate cross-functionally with Product, Marketing, Enablement, Professional Services and Customer Success to evolve our GTM story. Be a leading voice back to Yext Product to aid further Product Road Map direction, with a specific focus on EMEA client needs &amp; requests.&nbsp; Lead or support technical RFP/RFI responses where required. Travel within the region (primarily UKI, Nordics, Benelux, South Africa) with occasional trips to the US and wider Europe. What You Have We are looking for an experienced Solutions Engineer with a proven track record of successfully selling and renewing Enterprise software solutions.&nbsp; BA/BS degree or similar University level education&nbsp; A minimum of 3-5 years experience in Solutions Engineering. Demonstrated history of quota attainment or team goal attainment. Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level. Excellent understanding of digital marketing/product experiences and respective industry knowledge. Specific experience in the following topics is an advantage: Database Architecture (inc. Graph Databases) Full-stack Web Development including Front-end Frameworks i.e. React / JavaScript / TypeScript&nbsp; GEO/SEO understanding and proven use cases&nbsp; Site search solutions (e.g. Yext, Algolia, Elasticearch) Headless CMS / DXP platforms (Contentful, Sitecore, AEM etc) REST / GraphQL APIs Modern Web Development &amp; Accessibility&nbsp; Analytics platforms LLMs, RAG, and Graph Database concepts You must be a natural storyteller who simplifies complexity, engages executives, and builds trust quickly. You have an ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers. You have experience of working in a MEDDPICC Sales Process (or similar). You are curious by default — you read, experiment, learn, and share without being asked. Displaying these attributes outside of the working environment is highly important.&nbsp; You are proactive, self-directed, and able to drive outcomes across multiple stakeholders. You are comfortable working across business functions: Sales, Product, Marketing, Enablement, Customer Success and Professional Services. You will be happy to speak at events, panels, webinars, or workshops. Multilingual skills are a bonus — especially French, German, or Italian. Why Join Yext? You will have the opportunity to work on cutting-edge AI products that solve real customer problems. You&nbsp; will be part of a collaborative culture that moves fast and learns faster. You will help shape the future of search and digital experience — and grow your own career in the process. Daily budget for lunch; delivered to the office.&nbsp; Excellent private health care benefits. Yext Employee Resource Groups, i.e. Express (LGBTQ+), Equip (Cultivates a safe and inclusive space through physical and mental health education) etc.&nbsp;&nbsp; Apply now if you’re articulate, technical, commercially minded — and hungry to shape what comes next in enterprise AI. #LI-JS2#LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Senior Solutions Engineer

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Who We Are Yext is the global leader in helping enterprise brands uncover and fix gaps in their digital visibility. We analyse how businesses appear across search engines, websites, apps, and more — then deliver clear, actionable solutions that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO (Generative Engine Optimisation), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results.&nbsp; The Role As a&nbsp;&nbsp;Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe. This role is perfect for someone who lives at the intersection of technology, creative storytelling, and commercial value — someone who brings clarity to complexity and influence to every interaction. You’ll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world. What You’ll Do You’ll play a pivotal role within a cross-functional account team, working alongside an Account Executive, Client Success Manager — with support from a Solutions Architect and/or Platform Consultant where needed. Every Yext client is backed by a dedicated team focused on driving growth, delivering value, and ensuring long-term renewal. You will collaborate and help to define, execute and evaluate client account/opportunity strategy, execution, and growth. Collaboratively work as a core member of the EMEA SE team.&nbsp; Understand the “why” behind a client’s goals — then shape and showcase the “how” using Yext's full platform. Build compelling demos, POCs, and solution narratives that bridge Martech, GEO/SEO, Site Search, Reputation Management, Analytics, and Content Management. These presentations can include: Bespoke site search applications Bespoke GEO web pages Bespoke AI Search analytics reports Strategic Business Review presentations Industry Benchmark insights, best practice guidance and thought leadership Be the voice of clarity: distil complex technical value into business outcomes for stakeholders from marketing managers to the C-suite. Present at events, run workshops, author content, and contribute to Field Marketing initiatives across the region. Collaborate cross-functionally with Product, Marketing, Enablement, Professional Services and Customer Success to evolve our GTM story. Be a leading voice back to Yext Product to aid further Product Road Map direction, with a specific focus on EMEA client needs &amp; requests.&nbsp; Lead or support technical RFP/RFI responses where required. Travel within the region (primarily UKI, Nordics, Benelux, South Africa) with occasional trips to the US and wider Europe. What You Have We are looking for an experienced Solutions Engineer with a proven track record of successfully selling and renewing Enterprise software solutions.&nbsp; BA/BS degree or similar University level education&nbsp; A minimum of 3-5 years experience in Solutions Engineering. Demonstrated history of quota attainment or team goal attainment. Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level. Excellent understanding of digital marketing/product experiences and respective industry knowledge. Specific experience in the following topics is an advantage: Database Architecture (inc. Graph Databases) Full-stack Web Development including Front-end Frameworks i.e. React / JavaScript / TypeScript&nbsp; GEO/SEO understanding and proven use cases&nbsp; Site search solutions (e.g. Yext, Algolia, Elasticearch) Headless CMS / DXP platforms (Contentful, Sitecore, AEM etc) REST / GraphQL APIs Modern Web Development &amp; Accessibility&nbsp; Analytics platforms LLMs, RAG, and Graph Database concepts You must be a natural storyteller who simplifies complexity, engages executives, and builds trust quickly. You have an ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers. You have experience of working in a MEDDPICC Sales Process (or similar). You are curious by default — you read, experiment, learn, and share without being asked. Displaying these attributes outside of the working environment is highly important.&nbsp; You are proactive, self-directed, and able to drive outcomes across multiple stakeholders. You are comfortable working across business functions: Sales, Product, Marketing, Enablement, Customer Success and Professional Services. You will be happy to speak at events, panels, webinars, or workshops. Multilingual skills are a bonus — especially French, German, or Italian. Why Join Yext? You will have the opportunity to work on cutting-edge AI products that solve real customer problems. You&nbsp; will be part of a collaborative culture that moves fast and learns faster. You will help shape the future of search and digital experience — and grow your own career in the process. Daily budget for lunch; delivered to the office.&nbsp; Excellent private health care benefits. Yext Employee Resource Groups, i.e. Express (LGBTQ+), Equip (Cultivates a safe and inclusive space through physical and mental health education) etc.&nbsp;&nbsp; Apply now if you’re articulate, technical, commercially minded — and hungry to shape what comes next in enterprise AI. #LI-AW1#LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively.As a Services Specialist on our Assistance team, you will be responsible for providing platform configuration, content management, and platform optimization services to our customers. You will be an extension of our customers’ teams and will be trusted to help manage their brands’ digital experiences powered by the Yext platform. We value individuals who are detail-oriented, excellent communicators, creative problem solvers, and are motivated by delighting and helping customers. Ideal candidates are reliable, can learn and adapt quickly, and enjoy contributing in a team environment while holding themselves to a high standard of individual performance.What You’ll Do Responsible for the successful administration of in-platform task execution for pooled customers Prioritize, manage, and monitor multiple inbound customer configuration or content management requests, driving to timely completion Interpret customer and other stakeholder requests, tailor your conversations according to their needs, and effectively communicate these needs to other internal teams as necessary Analyze, clean, and transform customer content, primarily in Excel, providing quality assurance over the content loaded into the Yext Platform Maintain process and workflow documentation for customers in accordance with customer needs and Yext internal best practices Partner closely with customers and your account teams alike to ensure we are exceeding customer expectations Contribute to internal resources and deliver meaningful product feedback to leadership and relevant teams Be an expert in Yext Content and configuration, helping customers achieve their end goal through best practices What You Have BA/BS degree or equivalent experience 2+ years of operations, technical support, customer success, or analyst experience Desire to delight customers with every interaction Direct experience working in the Yext platform is preferred, including a strong understanding of Content, Listings, Reviews, Pages, Search, and other features Experience with Zendesk or other help desk software Proficient in Excel; ability to audit, analyze, and manipulate large sets of relational data Outstanding and effective interpersonal skills; along with strong ability to communicate complex issues across departments and with external contacts Detail-oriented, organized, process-driven Ability to work quickly and accurately in a high-volume environment Autonomous worker with excellent time management skills Ability to thrive in a cross-functional team environment #LI-RK1 #LI-RemoteYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Services Specialist

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!The Yext Engineering Team drives the technology behind our revolutionary product offering! We’re looking for a Software Engineer to help us continue building out our product and services. Our team works in an agile environment running two-week sprints that culminate with demos of features in progress. You will work alongside engineers from the top universities and tech companies in the world, hands-on with the code from day one.&nbsp; What You’ll Do Participate in full life-cycle software development Design, implement, and deploy highly scalable and reliable systems Build storage systems, libraries, and frameworks. Contribute ideas for new features and identify areas for improvement proactively Collaborate effectively across teams, including outside of engineering Write clean, tested, and well-documented code What You Have BA/BS in Computer Science, a related field, or a similar college level education 4+ years of industry experience Strong foundation in data structures, algorithms and software design Fluency with Java, C++, Python, or similar (we primarily code in Java) Openness to new technologies and creative solutions Comfortable working within a fast-paced high growth startup environment #LI-JB2Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$121,000&mdash;$263,000 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands. As a Software Engineer, Web, you are responsible for working directly with our product, documentation and marketing team to build cutting edge websites built with React. We take pride in our ability to handle a variety of tasks and come up with creative solutions for our teammates using a variety of technologies.&nbsp; We are a small but scrappy engineering team that utilizes two-week sprint development cycles, daily standups, peer code reviews and individual project ownership. We maintain our own Design System and power our websites with our own Knowledge Graph and maintain our Multi-language features with a custom built Account Translator tool. In addition, we maintain homegrown templates to maintain our documentation and training websites using Vue and Hugo. Maintain our help site built on Zendesk. The web team leverages Yext's products and works alongside the product team to help innovate internally and enhance the experience of our own customers. You’ll be working hybrid: based in our Budapest Office and working with team members based in the US and London. True international experience is loaded for you! What you’ll do: Collaborate with cross-functional teams to design, develop, and maintain robust features for our web properties. Take ownership of feature development from concept to implementation, ensuring alignment with goals and strategies. Implement new features that enhance user engagement, conversion rates, and overall website performance. Create responsive and visually appealing web pages that cater to a diverse audience, considering various devices, languages &amp; screen sizes. Help conduct regular performance analysis and optimization of the website to ensure fast load times and smooth user interactions. Implement best practices for SEO. Conduct thorough testing of developed features to identify and resolve bugs, ensuring a high level of quality and reliability. Consider internationalization and localization at every step of the development process. What you have: Bachelor’s degree in Computer Science, Software Engineering, or a related field 2-3 years experience in modern Web Development React knowledge is a must Proficiency in front-end technologies such as Typescript, HTML, CSS, JavaScript importantly Experience with back-end development using server-side and/or scripting languages (Node.js, Python, Ruby, etc.)&nbsp; Familiarity with version control systems such as Git and agile development methodologies. #LI-MC1 #LI-Hybrid&nbsp; &nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Yext is looking for a Software Engineering Manager to help us continue building out our product and services! Our team works in an agile environment running two-week sprints that culminate with demos of features in progress. You will work alongside engineers from the top universities and tech companies in the world, hands-on with the code from day one.&nbsp; What You’ll Do Lead full life-cycle software development Drive the development process through design, implementation, and deployment Work closely with the executive team to develop a software roadmap for future features and improvements Mentor team members, encouraging career and personal growth Ensure your team meets deadlines and launch dates through an effective sprint planning process and daily standups Collaborate effectively across teams, including outside of engineering What You Have BA/BS in Computer Science, a related field, or a similar college level education&nbsp; 7+ years of relevant, industry development experience 5+ years of experience leading a team of 5-10 engineers Strong foundation in software architecture and design Fluency with Java, C++, Python, or similar (we primarily code in Java) Openness to new technologies and creative solutions Comfortable working within a fast-paced high growth startup environment #LI-JB1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$148,500&mdash;$303,500 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Software Engineering Manager

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Our Systems Engineers craft the underlying infrastructure that powers the Yext Search Experience Cloud platform. This means adapting the best open-source and commercial software into an infrastructure architecture that our Software Engineers can utilize to develop the Yext platform. A Staff Systems Engineer is passionate about building and operating reliable, predictable, reproducible, transparent, and secure infrastructure platforms, and advising our Software Engineers how to best utilize it. What You’ll Do Lead the design and evolution of infrastructure systems that power our core SaaS platform, focusing on performance, security, reliability, and developer experience. Act as a technical authority on infrastructure topics such as container orchestration (e.g., Nomad/K8s), data durability, availability, CI/CD, and cloud-native architecture. Collaborate cross-functionally with product engineering, SREs, and security teams to drive infrastructure projects from concept to production. Evaluate and implement architectural improvements Document system designs and instruct developers on their use Mentor and guide engineers from junior to senior levels, contributing to an engineering culture of technical excellence, ownership, and continuous learning. Participate in an on-call rotation What You Have 8+ years of experience in backend, DevOps, or infrastructure engineering roles, with 2+ years in a staff-level or principal-level capacity. 5 years of experience in a large-scale SaaS, PaaS or IaaS environment Extensive experience deploying and operating several open-source clustered systems such as Elastic, Redis, Kafka, Etcd, Vitess, etc. Advanced knowledge of at least one of AWS, GCP or Azure Expertise in containerization and orchestration (e.g., Docker, Nomad, Kubernetes, ECS). Fluency with infrastructure-as-code and automation (Terraform, Ansible, Pulumi, etc.). Proven track record of leading large-scale infrastructure migrations, high-availability projects, or performance optimizations. Familiarity with observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc.). Excellent communication skills, and a collaborative, mentoring mindset Bonus Points HashiCorp Stack Experience with all of AWS, GCP and Colo/OpenStack Ability and willingness to lead small teams as required #LI-JB1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$189,450&mdash;$392,500 USDYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Staff Systems Engineer

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices.&nbsp; As a Technical Support Specialist, you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client’s post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow.&nbsp; The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working.&nbsp; What You’ll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and German fluently and idiomatically Strong proficiency in Excel, SQL is a plus&nbsp; Knowledge of ZenDesk&nbsp; Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised, process-driven&nbsp; The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients&nbsp; Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. #LI-JS2#LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

Technical Support Specialist - Bilingual (English/German)

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext’s brand visibility expertise with Hearsay’s best-in-class compliant engagement solutions, we’re delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations — empowering brands to convert prospects into customers faster and more effectively. This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands. At Yext, we empower brands to deliver accurate, consistent, and engaging experiences across every digital touchpoint. Our platform enables businesses to manage their digital presence seamlessly—ensuring customers find the right information wherever they search. As a&nbsp;Web UX Designer on our team, you’ll help bring that mission to life through well-designed, user-centered experiences across our global marketing websites. You'll work closely with the UX/UI Director to support the execution of design system updates, contribute to scalable page templates and components, and create polished, responsive designs that reflect our global brand. We're looking for a proactive, highly organized designer who thrives in a collaborative, cross-functional environment. You should be confident working independently, comfortable navigating multiple time zones, and energized by structure, systems, and problem-solving. You bring strong visual and interaction design skills, a systems-thinking mindset, and a thoughtful, team-oriented approach to working with engineers, marketers, and other stakeholders. What You'll Do Translate business and creative briefs into responsive page designs, wireframes, and polished mockups that follow the Yext Web design system Design content-heavy, marketing-focused web experiences that balance brand storytelling with usability and performance Partner closely with engineering, marketing, and content to ensure successful implementation of designs Contribute to the development, documentation, and ongoing expansion of our web design system in Figma Make design decisions that align with system principles—balancing reuse, scalability, and flexibility Build new components, tokens, and UI patterns when needed, ensuring accessibility and responsiveness across viewports Create accessible, flexible layouts for landing pages, marketing campaigns, product detail pages, and help center content Help triage and manage incoming UX/UI requests, collaborating on solutions and delivering high-quality outputs quickly and thoughtfully Conduct light UX audits or usability reviews, identifying opportunities for improvement Stay current with modern design trends, accessibility standards, and web best practices What You Have 3–6 years of experience designing web experiences—especially in SaaS, B2B marketing, or content-heavy sites Clear experience designing responsive layouts, adapting components across breakpoints, and considering both user needs and business goals Figma fluency: confident with components, variants, auto layout, and system-level organization Demonstrated ability to contribute to and evolve a design system, even if not from scratch Strong visual design and UI sensibility, with attention to hierarchy, layout, interaction, and accessibility Ability to work independently and remotely, managing your own priorities and communicating effectively across teams A collaborative, feedback-friendly mindset and experience working with engineers and marketing stakeholders Bonus Points Experience building or heavily evolving a design system for web Familiarity with multi-language or internationalized websites Understanding of basic HTML/CSS and front-end development workflows Comfort using analytics or behavior tools (GA4, Hotjar) to inform design Experience working in or around content-driven CMS environments Exposure to AI-assisted design tools or workflows (e.g., generative design, AI-based wireframing, UX copy tools) What It’s Like to Work on the Yext Web Team The Yext Web Team is a remote-first, collaborative team that values clarity, accountability, and mutual respect. We work closely across disciplines, giving and receiving feedback in an open, constructive way to improve outcomes and support one another’s growth. You’ll join a thoughtful, professional environment where high standards and creative problem-solving are balanced with realistic expectations and a supportive team culture. You’ll have autonomy in your work—and a team that’s ready to help when you need it. #LI-MC1 #LI-Hybrid&nbsp;Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.

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