Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is on a mission to help our members achieve financial independence, and we're moving fast! We're innovating at lightning speed, building entirely new ways for our members to manage their money - including a groundbreaking feature for faster, more affordable global money transfers. As Business Lead, Global Money Movement, you'll be the architect of this pivotal new venture. This is your chance to build and scale a critical offering from the ground up, directly impacting millions of lives.&nbsp; What you'll do Lead End-to-End Execution: Oversee the planning and execution of global remittance and potentially additional money movement initiatives, meticulously managing project status, cross-functional stakeholders, and performance against key KPIs, including P&amp;L and specific financial targets. Cross-functional Leadership: Collaborate closely with Product, Marketing, Data Science, Legal, Compliance, Risk Management, Fraud, AML, Finance, Operations, and other functional teams, from initial ideation and strategic direction setting to implementation and ongoing management. Forge Key Alliances: Negotiate and execute strategic partnerships with third parties essential for achieving business and product objectives. Experiment and Iterate: Design and run experiments to identify the most effective solutions and drive continuous improvement. Solve Complex Challenges: Work cross-functionally to tackle ambiguous problems, finding innovative solutions even when inputs and outputs are uncertain. What you'll need 12+ years of global payments leadership (GM, product, or growth), ideally in a tech environment. Mission-aligned with SoFi's vision for financial empowerment. Excitement and flexibility to solve a variety of business needs across multiple verticals. Inspiring leader who drives results through influence and collaboration. Data-obsessed with strong analytical capabilities and a commitment to accuracy. Action-oriented communicator with excellent organizational skills. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Business Lead, Global Money Movement

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role As the&nbsp;Senior Staff Business/Product Operations Manager you will drive one of the company’s top strategic priorities: the handling and resolution of customer complaints. This role, and team, will act as a liaison between our Product teams and our Operation, Compliance, and Risk functions to ensure we have a closed loop approach to complaints management and product strategy &amp; development. This broadly impactful and highly visible role will require you to collaborate across organizational boundaries with cross-functional leaders in engineering, product, design, business, risk, operations, privacy, legal, and other critical functions to drive the strategy and execution of .&nbsp; The ideal candidate for this role exhibits passion and curiosity for highly complex technical initiatives, meticulous attention to detail, tenacious commitment to delivering results with quality and expediency, and exemplary written and verbal communication skills.&nbsp; Why This Role Matters: At SoFi, customer trust is paramount. Complaints are not just feedback—they represent opportunities for us to listen, learn, and enhance our products and services. They also are critical for regulatory compliance. This role will report directly to our Product Director, Complaints and support work navigating high-stakes challenges, balancing operational efficiencies, and driving impactful improvements across the entire organization. What you’ll do:&nbsp; Navigate high ambiguity and complexity: Work in a fast-paced, evolving environment that requires problem-solving in areas of significant uncertainty, such as technical challenges, policy discrepancies, and regulatory frameworks. Cross-functional collaboration: Partner with every major team at SoFi—including Product, Engineering, Operations, Compliance, Legal, Business Leads, and Risk Management—to ensure each team is successfully understanding and addressing customer complaints. Ensure cross-functional partners are aligned on key objectives for the program/product Determine Product, Policy and Operation Strategy &amp; See it through execution and completion: Work with subject matter experts to build and ship products, create and improve policies, and design operational processes. Support daily reporting to senior leadership and executive staff &amp; Board-level presentations: Provide daily insights to senior leadership on complaints trends, progress, and escalations. Track core business metrics related to the customer painpoints.&nbsp; Lead quarterly and annual planning for all customer painpoints: partnering closely with leaders (specifically business operations leads and chiefs of staff) across teams to coordinate materials, help align initiatives, and connect dots across teams to make us more efficient.&nbsp; &nbsp; What you’ll need:&nbsp; 7+ years of experience in operations, business consulting, program management, business or strategy operations Product Management: Experience with the product development lifecycle. Demonstrated ability to deliver large-scale, enterprise-level programs successfully Experience influencing stakeholders and executive leadership through clear and concise written and verbal communication Logical, structured, and data-driven approach to problem-solving Demonstrated ability to juggle competing priorities Ability to clearly and succinctly present information to an executive audience Strong sense of ownership and bias for action Ability to partner effectively across levels and functions A proven track record of executing cross-functional work requiring coordination across multiple stakeholders Nice to have:&nbsp; B2C or Consumer Facing Tech or Fintech experience: Deep understanding of the user experience Data Mining skills (SQL, Python) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Staff Business Operations Manager

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are seeking an experienced, strategic, and highly collaborative Director of Product Management (Home Loans) to partner cross-functionally to reimagine how members purchase and access equity in their homes. This role is central to SoFi’s mission to help our members get their money right by delivering a best-in-class mortgage and home equity experience. We are transforming the home lending experience.&nbsp; As Director, you will own the end-to-end strategy and product roadmap for Home Loans, shaping how members discover, apply for, and close on their loans. You will define and deliver innovative experiences that reduce friction, accelerate time-to-fund, and ensure compliance in one of the most important financial decisions members will ever make. This role is inherently cross-functional. You will partner closely with engineering, design, business unit leaders, data science, operations, marketing, finance, risk, legal, and compliance teams to set objectives, secure resources, and deliver results. You’ll play a critical role in bridging the technical and business worlds to drive profitable growth, member delight, and regulatory excellence. What You’ll Do Own and define the product vision, strategy, and roadmap for SoFi’s Home Loans (mortgage and home equity) products Hire, coach, and develop a team of product managers as scope grows, fostering a high-performing and mission-driven culture Collaborate closely with cross-functional partners (engineering, design, marketing, risk, compliance, finance, and operations) to execute the roadmap and bring products to market Reimagine the home loans tech stack to simplify legacy workflows, automate processes, and reduce cycle times Own funnel performance from landing page to funded loan, optimizing conversion, time-to-fund, and satisfaction metrics Communicate vision, strategy, and progress to stakeholders, including senior executives and cross-company forums Foster a culture of experimentation, data-driven decision-making, and rapid learning while balancing quality and compliance What You’ll Need Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field. 10+ years of product management experience, including 4+ years leading large-scale initiatives or teams Deep expertise in mortgage, lending, or consumer fintech; strong understanding of the home lending ecosystem is preferred Proven ability to operate cross-functionally, influence decisions, and align diverse stakeholders in complex environments Demonstrated success building and scaling consumer-facing products that deliver both business results and customer delight Strong analytical skills with a data-driven approach to prioritization and decision-making Superior written and verbal communication skills, including experience presenting to C-level leadership Entrepreneurial mindset and ability to thrive in ambiguity Member-first approach to product management Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Director, Product Management - Home Loans

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Job DescriptionCompensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Investigator (Special Operations)

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role:The AML Quality Assurance (“QA”) Senior Specialist will be responsible for reviewing the work product for several AML functions, including transaction monitoring and customer due diligence in accordance with SoFi internal policies and procedures.What you’ll do:Perform quality assurance reviews of AML investigations involving cryptocurrency activity, ensuring regulatory compliance, identifying gaps, and driving process improvements through feedback and trend analysis&nbsp;Analyze completed cases to ensure that analysis is completed and all required and relevant documentation supporting each review is provided &nbsp;Review cases related to the disposition of adverse media alerts to ascertain whether they are correctly determined&nbsp;Collaborate with the AML Team to provide feedback as appropriate and ensure any corrective actions required are completed&nbsp;Participate in the development and implementation of procedures and objectives for the QA function&nbsp;Identify training needs based on themes identified through the case reviews&nbsp;Conduct research utilizing available systems, databases, and the internet, consistent with the resolution of investigationsWhat you’ll need:Bachelor’s Degree from a four-year college or university in a related field&nbsp;4-6 years of experience in the finance industry focusing on quality assurance for AML transaction monitoring, internal/external investigations, and KYC functions &nbsp;Demonstrated ability to communicate effectively with all levels of the organization and across different business lines&nbsp;Excellent working knowledge of AML/BSA laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity&nbsp;&nbsp;Specific Skills in:Experience with AML transaction monitoring, customer due diligence, and enhanced due diligence in the crypto/blockchain space&nbsp;Excellent organizational, verbal, written and interpersonal skills are required&nbsp;Must be able to multitask, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines&nbsp;Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure&nbsp;Excellent analytical skills requiredNice to have:CAMS/CFE certification preferred (or willingness to become certified within one year of start date)Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

AML Quality Assurance Senior Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: The Associate Manager, Originations will directly manage and support a team of Originations Specialists (OMS) focused on helping members complete the SoFi loan application process.. The Associate Manager is responsible for driving business and process changes to ensure SoFi members and employees have an exceptional experience.&nbsp; What You’ll Do:&nbsp; Lead: Independently manage a team of up to 15 Originations Specialists ensuring the team is following procedures, providing excellent customer service and processing loan applications that meet SoFi’s standards for quality and member experience. Set and motivate your team to achieve performance goals by defining clear objectives, responsibilities, and priorities Learn: Gain a deep understanding of the member experience at every step of the application process. This knowledge will help you support your team as they have questions, come across new trends and learn new areas of lending operations. Coach: Develop team members both in loan processing and in customer interactions via phone, chat, SMS, and email&nbsp; Improve: Identify opportunities to improve the experience of our members and employees who support our members every day. Reducing friction without compromising quality or introducing risk Monitor: Track day-to-day activities of functional areas to ensure compliance to internal policy, legal, and pertinent regulations. Establish, monitor, and maintain internal policies and procedures as well as business continuity plans Respond: Identify, escalate issues, and propose recommended solutions regarding potential issues with process, systems, and operations inefficiencies as they happen Hire: Hire, train, and coach new Specialists on our Lending products and processes&nbsp; Grow: Care for your direct reports by forming their broader career goals into realistic, actionable steps that you work together on Smile: Challenge the status quo every day with a positive and productive mindset What You’ll Need: 1-2 years of experience managing the output and performance of others in a call center environment, preferably within the financial services industry 2-3 years of experience in customer service, lending application review, trust+safety, sales, or similar function Experience training, motivating, monitoring, and supporting teams of customer service agents in a metric-driven environment Knowledge of speaking directly with customers on escalated&nbsp; issues Demonstrates excellent written and verbal communication skills&nbsp; Ability to react to change quickly and implement new processes &amp; procedures Work independently with little or no supervision Ability to analyze data sets, confirm the integrity of the data, and draw conclusions Professional demeanor and excellent work habits are essential Note that some evenings and weekend days will be required Nice To Have: Student loan originations, consumer credit, or consumer lending experience preferred Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Associate Manager, Originations

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Job Summary At SoFi, Product Marketers are the CMOs of their products, with end-to-end accountability for both strategy and execution. We’re seeking an experienced Product Marketing Director to manage the customer acquisition, go-to-market and engagement marketing strategies for three emerging SoFi businesses:&nbsp; Protect (our suite of Insurance offerings); AtWork (our B2B enterprise offering); Lantern (our affiliate marketplace for testing new product categories); and Small Business Lending &amp; Banking.&nbsp; Collectively, these are called the “PALS” businesses and this person will work closely with the business unit leader and product leader who oversees this collection of businesses. This is a high visibility, high impact role as these PALS businesses are rapidly growing and are key businesses driving SoFi’s mission to help people achieve financial independence by empowering members to borrow, save, spend, invest and protect their money. You’ll build differentiated, defensible positioning for offering and crafting strategies to communicate them effectively. You’ll partner with our brand, creative, and performance marketing teams to bring these narratives to life in-market and accelerate member growth. This is a highly cross-functional role, both within our Marketing team and the cross-functional teams of the business units, including business leads, product management, engineering, design, ops, data science, finance and compliance. Essential Functions &amp; Responsibilities Set the marketing vision, strategy and OKRs for Insights and be a thought leader and partner to marketing channel partners (Paid Digital, LCM, Brand) and help execute on those goals. Own setting and achieving targets for customer acquisition, engagement and monetization for Insights. Effectively manage marketing budgets in partnership with channel owners and Finance. Communicate pacing, CAC and LTV/CAC analysis to leadership and make channel allocation recommendations based on findings. Work with marketing channel owners (SEM, SEO, Social, Web, TV, Digital, OOH, Partnerships, LCM Direct Mail, etc) and our in-house creative team to optimize channel mix and deliver breakthrough campaigns that boost awareness and acquisition for Insights. Partner closely with LCM to create new customer touchpoints from acquisition to nurture and surface the right content at the right time and in the right channels. Define the target member and market (including customer journey and target personas/segments) based on consumer and competitive insights. Iterate on product positioning, value propositions, messaging, competitive differentiation, and go-to-market strategy in order to scale the Insights business Conduct research to identify actionable consumer insights. Use these insights to create a compelling narrative and shape the customer journey for Insights. Work with Product Management to create a seamless experience, removing pain points and boosting conversion. Be your customers’ advocate. Identify opportunities to offer Insights to the current SoFi member base. Understand and report on changes to the broader market context including market shifts, competitive threats, and other external factors. Qualifications 8+ years relevant marketing experience, preferably in consumer product marketing or brand management, with quantifiable revenue responsibility Strategy and Execution: Combine strategic thinking with tactical execution to drive customer acquisition and engagement through diverse channels in a holistic GTM plan Growth: Proven track record of building budgets and programs that support efficient growth Customer Research: Conduct quantitative and qualitative customer research and distill it into actionable insights Analytics: Use data to drive business strategy, execution, and optimization on a day-to-day basis Storytelling: Passion for crafting a compelling story that drives people to action Self-starting: Eagerness to roll up your sleeves to get things done (even the unglamourous things) Flexibility: Problem-solve in a fast-paced, self-driven environment Finance: Healthy understanding of personal finance (but you don’t need to be a banker) Bachelor’s degree required, MBA encouraged to apply Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Director of Product Marketing, PALS

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is seeking a People Operations Associate to join our People Operations team, where our mission is to deliver exceptional service and seamless support to employees and our internal HR partners. This role will report to the People Operations Manager and work closely with People Business Partners, Talent Acquisition, and Payroll to ensure a smooth and positive experience across the entire employee lifecycle — from hiring and onboarding to development and offboarding. As the first line of support for employee questions and inquiries, you will play a critical role in shaping how employees experience HR, providing timely and accurate guidance while helping to resolve issues with care and professionalism. We’re looking for someone who combines outstanding customer service skills with a passion for process, systems, and operational excellence. What you’ll do: Serve as the first point of contact in our People ticketing system, delivering timely, empathetic, and accurate responses to employee inquiries. Provide clear guidance and resolution to employee questions, escalating or partnering with internal HR experts when needed. Partner with People Business Partners to manage daily administrative needs, ensuring employees and managers receive efficient, consistent support. Maintain data accuracy and integrity in Workday to enable seamless processes across downstream systems. Audit employee data and documentation to ensure compliance, completeness, and a smooth employee experience. Build strong relationships with internal HR partners by providing reliable and collaborative support that helps them serve employees effectively. Proactively identify inefficiencies and partner with the broader People team to streamline workflows and enhance service delivery. Support the I-9 program, including employee outreach, completion, and TNC management, while ensuring a positive employee interaction throughout the process. Ensure proper documentation and compliance in employee files. Contribute to People team initiatives and projects with a service-first mindset, ensuring changes are implemented in a way that enhances the employee experience. What You'll Need: 2+ years in an administrative role, preferably within HR or a service-focused function. Strong customer service orientation with the ability to handle inquiries with empathy, professionalism, and discretion. Detail- and process-oriented, with proven ability to manage confidential information. Experience with Workday and ServiceNow is a strong plus. Proficiency with Excel and Google Sheets. Ability to self-start in an unstructured environment and navigate ambiguity with confidence. A true team player with a can-do attitude who can build strong, trusting relationships with both employees and internal HR partners. Strong written and verbal communication skills, with the ability to connect with employees across all levels and backgrounds. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

People Operations Associate

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Research and Adjustments Associate is responsible for investigating and completing transaction research requests made by internal SoFi staff and SoFi Members for various transactions. Types of transactions that may require research and adjustments include but are not limited to ACH, Wires, Zelle and Debit Card. Additionally, the Research and Adjustments Associate will complete member follow-up on research requests to ensure issues are resolved meeting regulatory timelines. Daily responsibilities will cover various functional areas such as: analyses, report generation, transaction processing, data entry, monitoring automated file processing, assisting with daily settlements and G/L(General Ledger) reconciliation, consistently meeting processing deadlines, and resolving operational issues to ensure exceptional member service to SoFi’s member base. As part of a dynamic team, Back Office representatives provide quality service and effective and efficient operational support for the assigned area’s internal and external business partners as well as providing advice and assisting with training for less experienced team members. Individuals at this level are expected to use some independence of thought but to refer more complex problems to department management.&nbsp;The hours of the position will be 8:00am – 5:00pm, Monday through Friday.&nbsp; These hours may change as volumes adjust to meet daily deadlines. What you’ll do: Complete research requests for internal staff and customers with a high sense of urgency including meeting service and communication standards Manage member follow-up on research and/or follow-up items as requested by members or partners within the bank including transaction research on ACH, Wires, Zelle and Debit Card etc.&nbsp; Complete member callbacks as needed to ensure the resolution of member issues&nbsp; Perform account maintenance which could include account closing/reopen&nbsp; Work in partnership with the fraud team on fraud issues including account takeover Ensure SOPs are accurate, assist with updating procedures or process maps as needed&nbsp; Leverage analytical skills to problem-solve member issues and to escalate issues that may relate to a bank incident or issue&nbsp; Assist front-office staff with questions so they can, in turn, assist our members Assist with posting, incident, and settlement issues, as needed Assist in strategic planning and implementation of processes to meet business goals Review and process transactions pertaining to banking operations services Maintain internal operational and financial controls to ensure that they meet banking standards Proactively identify ongoing issues within operations and attempt to resolve them on an immediate basis so that they do not affect the member-organization relationship Other duties as assigned What you’ll need: High school diploma – required Minimum of 1 year of relevant banking operations experience Knowledge of ACH, Banking Transactions is preferred but not required Deep understanding of how the financial world works Ability to analyze data while demonstrating exceptional attention to detail and accuracy Proven ability to work independently, prioritizing tasks in order of importance to meet deadlines&nbsp; Proven excellent problem-solving skills Solid written and communication skills General accounting knowledge Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Research and Adjustments Associate

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for a detail-oriented advisor who is passionate about developing new CRA processes for a fast growing technology driven Bank. This is a great opportunity to take the lead in developing new processes and enhancing current processes while collaborating with internal partners to strive for “Outstanding” performance.&nbsp;&nbsp; What you’ll do: Assist with the development of policies and procedures necessary for a successful implementation of an enhanced company-wide contributions process Meet with local nonprofit organizations and community partners to identify community needs, then work within the community to develop programs to meet those needs, utilizing employee volunteerism and CD Contributions to support the efforts Partner with vendors to build out and develop contributions processes Work with Bank internal business units to enhance contributions payment processes, post-contribution reporting and follow-ups to ensure all contribution data is ready for internal and external audits and examinations Under the support of the Community Development (“CD”) Manager, analyze the CD contributions, CD services, consumer loans, small business loans and CD loans; review for CRA consideration to ensure the Bank is meeting it’s CRA Strategic Plan measurable goals Enhance the current volunteerism system and CD service review process Work with organizations in Salt Lake and Sacramento on volunteer opportunities, and create volunteer events within the system&nbsp; Assist with consumer lending monthly reporting, analysis and audit for CRA-eligibility Partner with CRA Team to tell our CRA Story in a meaningful way for maximum impact Provide guidance on what qualifies for CRA to internal partners CRA Program Support Respond to Public File requests and CRA related complaints Create and/or present CRA materials for employees&nbsp; Review/audit CD Investments Assist with CD Lending/CD Investment Originations What you’ll need: 5+ years of CRA Experience, with a priority on contributions, community engagement, volunteering, creation of policies and procedures&nbsp;&nbsp; Advanced technical expertise (Excel, Tableau, CRA Reporting Systems) Excellent oral, written and interpersonal communication skills&nbsp; High-level of initiative to push for excellence and results while maintaining a high level of data integrity Ability to create, innovate and enhance current processes for further automation Demonstrated ability to self-motivate&nbsp; Comfort with working in a remote environment, the ambiguity of changing priorities and the flexibility to embrace new ideas within a fast paced environment Teamwork makes the dreamwork mentality Must be willing to travel up to 10% of the time Nice to have: Located within Salt Lake City, Utah Experience with CD Investments and CD Lending Experience working with the Office of Comptroller of Currency (OCC)&nbsp; Product Owner experience on a CRA Reporting System Possess a growth mindset (to problem solve and innovate) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Analyst, CRA

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are seeking a Senior Manager to join the SoFi team. SoFi is building out a new team to develop crypto products and services for our members. Recent developments have created a path for SoFi to begin re-entering the space and expanding our product offerings with intuitive, secure, and fully featured products across crypto investing, transfers, payments, custody, and beyond. At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next, we expanded our products and services across loans, wealth management, and insurance. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you. Key Responsibilities Lead one or multiple full-stack development teams through the full development lifecycle from project requirements to deployment, ensuring deliverables are met. Grow the team – understand what your team needs and define how to find and assess candidates. Define the growth plan for individuals on your team. Hold the team accountable for delivery. Shape and support the team culture with an emphasis on continual improvement, learning, and fun. Generate ideas for new initiatives. Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment. Facilitate the definition of project scope, deliverables, and goals. Requirements BS Degree or equivalent from a fully accredited college or university preferred. As a bonus, in a technical field. 5+ years of&nbsp;experience working with digital assets (e.g., Bitcoin, Ethereum, stablecoins). 4+ years of experience managing teams. Experience hiring, training, motivating, monitoring, and coaching team members. Willingness to roll up your sleeves, collaborate with others, and get things done. Strong sense of responsibility; driving initiatives from inception to completion. Ability to hold others accountable. Experience with Agile SDLC methodologies. A desire to learn. Nice to Haves Understanding of blockchain fundamentals and distributed ledger technologies. Hands-on experience working with digital assets (e.g., Bitcoin, Ethereum, stablecoins). Familiarity with custody, settlement, and clearing of crypto transactions. Knowledge of crypto-specific regulatory environments (e.g., SEC, CFTC, MiCA, etc.). Exposure to crypto trading platforms, market data, and DeFi protocols. Experience integrating with or building services using crypto infrastructure providers (e.g., Fireblocks, Zero Hash, Anchorage). Awareness of Web3 trends, including NFTs, DAOs, and Layer 2 solutions. Prior work in or collaboration with crypto-native companies or fintechs. Comfort with cryptographic concepts such as wallets, keys, and signatures. Enthusiasm for the evolving digital asset ecosystem and its potential impact on financial services. &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Manager, Software Engineering, Crypto

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. SoFi is seeking an experienced and motivated Staff Software Engineer to be part of our Data Platform group within the Data Enablement division. The mission of the Data Enablement division is to activate data throughout SoFi, enabling the creation of personalized and delightful experiences for our customers.&nbsp; As a Staff Software engineer, you will help achieve the vision and strategy to build foundational and critical data platform products which are highly leveraged across SoFi for analytical, reporting, AI/ML use-cases that will drive teams to perform self serve analytics, gain insights and increase data driven decisions for all of sofi products About the Role:&nbsp; This role is for a talented, enthusiastic, detail-oriented and experienced Software Engineer with a proven track record of taking on big challenges in an agile way. You’ll be at the heart of SoFi’s data platform, acting as a leader and a force multiplier for critical initiatives across Semantic Layer, BI analytics, AI usecases, Operational experience enhancements expanding crucial knowledge in the team. You’ll act as a subject matter expert for data platform capabilities that can be leveraged across SoFi for analytical, reporting, ML/AI self-service use-cases. This role requires you to live at the cross section of data and software engineering collaborating between Product, Design, and Engineering, so you’ll be involved in the entire product lifecycle from ideation to building, deploying, and continuously improving. The ideal candidate is both forward-thinking and hands-on, and has a strong sense of ownership and delivery. You’ll mentor technical team members in best practices for Snowflake, Databricks, Airflow, dbt, and AWS data services, promoting a culture of technical distinction and innovation. Plus, you’ll be working alongside a team of talented engineers. What you’ll do:&nbsp; Drive technical architecture, design decisions and cross-functional discussions for the SoFi Data platform products Lead and oversee the full SDLC, from project requirements to deployment following ​​best practices and uphold coding standards. Generate ideas for new initiatives and technologies, and deliver timely results in a fast-paced and sometimes ambiguous environment. Build and optimize Operational experience for systems and processes and be part of an on-call team rotation to support the SoFi Data Platform capabilities&nbsp; Collaborate with cross-functional teams to understand requirements, influence best practices upstream and down, and deliver solutions that meet business needs.&nbsp; Effectively communicate complex technical concepts and trade offs mapping industry patterns and best practices to solve novel problems for technical/non-technical stakeholders verbally and in well written documentation.&nbsp; Monitor project performance against defined milestones and goals. Provide technical leadership, mentorship and strategic guidance to the team, fostering a culture of continuous learning, innovation, and excellence.&nbsp; Contribute to hiring and training efforts to build a skilled and motivated engineering workforce. What You'll Need:&nbsp; A bachelor’s degree in computer science, Data Science, Engineering, or a related field.&nbsp; Over 10 years of hands-on experience in software/data engineering with a proven track record of successfully building data systems and platforms.&nbsp; Strong programming skills ideally on a modern stack including but not limited to Python, SQL&nbsp; Experience in a collaborative coding environment, refining designs together, navigating code reviews, and managing pull requests. Broad proficiency in database platforms and significant experience with cloud data warehouse platforms such as Snowflake, and familiarity with others like Redshift, or Google BigQuery Strong analytical and problem-solving abilities, with the capability to simplify complex issues into actionable plans with a detail-oriented approach to your work.&nbsp; Thorough knowledge and passion around system design and data architecture principles Experience with data tools like Snowflake/GitLab/AWS/Airflow/DBT /Tableau, Power BI etc Experience in building/deploying resources using Infrastructure as Code - IaC tools (like Terraform) Knowledge in analytics, metrics, and monitoring integrations. Excellent communication skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences. Nice to Haves: Experience integrating Large Language Models (LLM) into products Good understanding of AI and its usage Experience in a highly regulated and governed sector, though the Fintech industry is advantageous. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Staff Software Engineer, Data Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a highly motivated and detail-oriented Crypto Core Operations Analyst to join our expanding team. The successful candidate will be responsible for ensuring the accurate and timely settlement of crypto asset transactions, custody management, and the reconciliation of related activities. This role requires meticulous attention to detail, cross-firm collaboration, and an interest in digital assets. What you’ll do:&nbsp; Process and settle crypto asset trades and Member transfers accurately and efficiently. Assist with asset liquidity to support day-to day business operations. Perform daily and monthly reconciliations of crypto asset holdings and transactions across various platforms and liquidity providers. Investigate and resolve discrepancies in a timely manner, collaborating with internal teams (payments, finance, compliance) and external counterparties as needed. Monitor, and maintain accurate records of, all crypto related settlement and reconciliation activities. Develop and implement process improvements to enhance efficiency and accuracy for Core Operations of Crypto. Assist in the preparation of reports for management. Ensure compliance with all internal policies and procedures. What you’ll need: Bachelor's degree in Finance, Accounting, Economics, or a related field. 2+ years experience Experience or interest in cryptocurrencies and digital assets. Proficiency in reconciliation practices and tools. Excellent analytical and problem-solving skills. High attention to detail and accuracy. Ability to work independently and as part of a team in a fast-paced environment. Strong communication and interpersonal skills. Proficiency in Microsoft Excel &amp; Google Suite. &nbsp;Nice to have: Experience with various crypto exchanges and custodians. Proven experience in back office operations, settlements, or reconciliation. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Crypto Core Operations Analyst

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team The SoFi product design team is dedicated to developing user-friendly and intuitive experiences. This role is specifically leading the PALS team, which is a strategic business unit that manages the company's Protect (insurance), At Work (employer benefits), Lantern (marketplace), and Small Business (SMB) verticals. This team is focused on driving significant growth and profitability across these diverse offerings. They're responsible for the full lifecycle of these businesses, from setting strategy and managing P&amp;L to leading execution, a wide variety of external partnerships, and member experience. The team's primary goal is to scale these businesses into the next major growth engines for SoFi. The role As the Design Director for the PALS team, you will be a pivotal leader, overseeing the entire design lifecycle for four distinct and innovative product lines: Protect, At Work, Lantern, and Small Business (SMB). You will be responsible for driving innovation, design execution, ensuring seamless feature delivery, and upholding operational excellence across all PALS offerings. Additionally, you’ll be responsible for connecting these products with the broader SoFi ecosystem to create a seamless and cohesive member experience. We are specifically looking for a leader with prior experience designing for incubator teams or accelerator programs. You should be comfortable navigating the complexity of financial markets, regulatory considerations, and the unique behaviors of 0-1 teams to create new business lines that are both sophisticated and accessible.. As a senior leader in Research &amp; Design, you’ll play a key role in mentoring and growing design talent, establishing best practices, and contributing to a strong creative culture at SoFi. You’ll also work closely with design leadership across the company to ensure consistency and excellence across all of SoFi’s financial products. SoFi’s ambitious plans for our PALS team will only be realized with the addition of great talent—starting with you. What you’ll do Define the design strategy and vision for new products and lines of business Collaborate with key partners including Product, Engineering, Business, Marketing &amp; Ops Strategize on roadmaps and priorities with key cross-functional leaders Ensure strong design practices from concept to launch, resulting in high quality, polished launches. Model strong communication skills and ability to influence a diverse group of stakeholders Leverage data and research investigations to build strong points of view on product direction Collaborate directly with the Research &amp; Design Leaders to ensure a coherent single SoFi experience, beyond your primary product &amp; feature areas&nbsp; Spearhead critical efforts in process, craft and execution&nbsp; Mentor, inspire, and grow members of the larger Research &amp; Design team What you’ll need 12+ years of experience successfully shipping products and features from start to finish 5+ years leading teams of designers Entrepreneurial mindset and passion for building new businesses Expert stakeholder communication, effectively communicate design strategies, rationale, and outcomes to senior leadership and key stakeholders Able to deeply understand business goals and outcomes by leveraging the use of data analytics, user testing, and research to inform and validate design decisions and focus on constant improvement Expert in best practices in UX, design, and information architecture across responsive Web, iOS &amp; Android Experience with current design tools (Figma, Adobe Creative Suite, etc.) Experience working in an Agile development environment using tools like Jira and Confluence A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Director, Product Design

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role:The Manager, AML Quality Assurance (“QA”) will be responsible for overseeing a team of AML&nbsp; QA Analysts conducting independent reviews of investigation and/or Suspicious Activity Reports (SARs) filed by the AML Department. The Manager will be responsible for overseeing and ensuring the effectiveness of our AML Program, including the review and testing of AML controls, policies, and procedures. The ideal candidate will have a strong background in AML compliance, quality assurance methodologies, and managerial experience.What you’ll do:Lead and manage a team of AML QA Analysts conducting thorough reviews and assessment of AML process, procedures, and controlsProvide ongoing mentoring, coaching, and support to AML QA Analysts to drive quality and ensure the team’s success&nbsp;Conduct regular reviews and assessments of the effectiveness of AML controls, policies, and procedures to ensure compliance with regulatory requirements and industry best practices.&nbsp;Identify and assess potential AML risks, gaps, and control weaknesses and provide recommendations for remediation.Maintain a thorough comprehension of AML and Fraud typologies related to retail banking and brokerage.Collaborate with cross-functional teams to address identified gaps, deficiencies and implement corrective actions.&nbsp;Collaborate with offshore partners to ensure alignment and consistency in AML practices and procedures.Assist with the design and execution of QA testing plans and methodologies to identify areas for improvement and ensure adherence to AML policies.Collaborate with Senior Management related to ongoing projects to further enhance the AML QA program.Stay up-to-date with regulatory changes and industry trends related to AML compliance, and proactively implement necessary updates to the AML Quality Assurance program.&nbsp;Responsible for documenting, maintaining, and socializing quality processes for design and implementation.&nbsp;Drive strategic initiatives while creating robust processes, procedures, and training materials to enhance enhance the Quality Assurance Program, to further align with SoFi’s compliance standard&nbsp;What you’ll need:Bachelor’s Degree from a four-year college or university in a related field6+ years of experience in AML Investigation, with a focus on quality assurance and testing, with a minimum of 2 years of direct management experienceDemonstrated ability to communicate effectively with all levels of the organization and across different business linesAbility to successfully lead and manage direct reports, including training, mentoring, and counselingDemonstrate strong leadership and management skills that build solid working relationships within the organizationExcellent working knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activityComprehensive understanding of each phase of an AML Investigation (e.g., alerts, case investigation, Suspicious Activity Reports, controls, reporting, etc.)Specific Skills in:Experience Fraud Investigations, AML transaction monitoring, KYCStrong attention to detail with a focus on quality reviewsAdministering anti-money laundering policies and proceduresExcellent organizational, verbal, written, and interpersonal skills are requiredMust be able to multitask, adapt well to changing priorities, and effectively prioritize responsibilities to meet critical deadlinesDetail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlinesAbility to work in a fast-paced, demanding, and changing environment; must work well under pressureExcellent analytical and problem-solving skills, with the ability to identify control weaknesses and provide recommendations for improvementAbility to work collaboratively and independently while managing projects and assignmentsNice to have:CAMS/CFE certification preferred (or willingness to become certified within one year of start date)Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Manager, AML Quality Assurance

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role We're hiring a Senior Product Manager to lead the plan, timeline, and execution of our Crypto Platform. The Crypto Platform is the infrastructure that powers SoFi Crypto products with wallets, custody, transaction processing, and blockchain integrations.&nbsp; In this critical role, you will own the central systems that make our crypto products work safely, reliably, and on a large scale. You’ll partner closely with engineering, compliance, security, and product teams to design and deliver high-performance infrastructure, developer APIs, and internal tools that enable innovation while meeting the highest standards for safety and regulatory compliance. This is a senior individual contributor role designed for a product leader who thrives on solving complex technical challenges, working deeply with engineering teams, and enabling platform scalability.&nbsp; Crypto-specific experience is a MUST.&nbsp; Responsibilities Own and evolve the product vision and roadmap for our Crypto Platform infrastructure, including: Custody and wallets (provisioning, management, and internal APIs) Key storage solutions (MPC/HSM custody models) Transaction processing pipelines and blockchain integrations Developer-facing APIs and tools for internal product teams Drive platform strategy focused on scalability, reliability, security, and regulatory compliance. Partner deeply with engineering to make critical architectural decisions and guide long-term infrastructure investments. Engage with risk, compliance, and security teams to align platform capabilities with regulatory requirements (e.g., KYC/AML, travel rule). Collaborate with internal crypto product teams to ensure platform solutions unlock new product opportunities. Define success metrics and rigorously measure performance, efficiency, and system health. Lead complex build-vs-buy evaluations, including vendor assessments for custody and blockchain infrastructure. Stay current with emerging crypto technologies, protocols, custody models, and regulatory changes that may impact platform strategy. Minimum Qualifications 5+ years of product management experience, with significant time in platform, infrastructure, or API product roles. Proven track record leading technically complex platform products – such as payment infrastructure, developer platforms, or internal tools – at scale. Deep technical fluency with APIs, cloud infrastructure, distributed systems, or financial systems. Experience partnering with engineering to navigate architecture decisions and technical trade-offs. Demonstrated ability to balance long-term platform investments with near-term delivery needs. Strong cross-functional collaboration skills, particularly with engineering, security, compliance, legal, and analytics. Excellent written and verbal communication skills, with the ability to simplify technical complexity for diverse stakeholders. Preferred Qualifications Experience with crypto infrastructure products such as custody, wallets, or blockchain nodes. Relevant experience around launching/operating a Stablecoin, 3rd party integrations with custodians, liquidity providers, trade aggregators, knowledge of both retail and institutional trading, knowledge of secured lending. Familiarity with crypto-specific regulatory frameworks (KYC/AML, custody rules, travel rule). Background working in fintech, payments infrastructure, or digital asset companies. Passionate about leveraging crypto and DeFi technologies to modernize and expand the capabilities of traditional finance. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Product Manager, Crypto Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. **Hybrid in-office 1-2x per week The role: We are seeking a Senior Full Stack Software Engineer to join the Member Growth engineering team at SoFi, where we are designing for the future of personal finance. We are looking to help our Members find their path to financial independence by providing them with the tools, resources, and guidance they need to get there. We want to be part of the customers financial journey by providing them timely insights, tailored to their needs, that will establish and build trust. Building this will involve taking a thoughtful and personalized approach towards every user’s financial needs. The ideal candidate is collaborative, product-minded, and pragmatic, with a strong sense of ownership and accountability for the quality of both the code and finished product. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. We also pride ourselves on a philosophy of continuous learning, and you should likewise be committed to furthering your own career growth as well as to providing mentorship for your fellow team members. What you’ll do: Lead the development and testing of system components/services, code and design reviews Participate in shaping the technical architecture of the products that drive member growth and marketing efficiency Help translate product requirements into user stories and technical solutions Deliver highly available and scalable services in a production environment Mentor and inspire other engineers, support the technical culture, and help grow the team Generate ideas for new initiatives and technologies Communicate with project leads, product managers and other software developers What you’ll need: Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience 5+ years programming experience, ideally on a modern stack with a proven track record of delivering high quality, production-grade applications Full stack experience including React/Typescript and Kotlin/ Java We run on Kubernetes in a service oriented architecture with over 100 services in production You should have a strong understanding of relational databases like PostgreSQL and ORMs with a good understanding of data access patterns You should have worked on a SOA or microservice-based application Willingness to roll up your sleeves, collaborate with others and get stuff done Strong sense of responsibility; driving a project from inception to completion Affinity for solving problems and shipping impactful features, not polishing perfect code or architecture Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests Nice to have: Interest in personal finance Experience in MarTech platforms like marketing campaign orchestration, personalization Experience managing your own investments or experience taking out loans Experience scaling highly available, mission critical systems Experience building data insight products Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Software Engineer Full-Stack, Member Growth

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: This role is focused on leading a team of engineers responsible for our B2B business channel called SoFi atWork. The goal of this platform is to provide new ways for our partners to help their employees get their money right across every life stage. Our mission is to help our members find their path to financial independence by providing them with the tools, resources, and guidance they need to get there.&nbsp; On our team, you will be in the middle of it all – implementing functionality, architecting our system, squashing bugs, maintaining the health of our code, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. Key Responsibilities: Shape the architecture of our product Lead the development and testing of our systems and services Deliver highly available and scalable services in a production environment Mentor other engineers, support the technical culture, and help grow the team Generate ideas for new initiatives and technologies Drive operational excellence in our business processes to deliver higher service quality Communicate with project leads, product managers and other software developers Requirements: Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience 10+ years programming experience, ideally on a modern stack Our core stack is Java/ Kotlin/ Spring / AWS/ PostgreSQL, and we run on Kubernetes in a service oriented architecture. 6+ years Java, Kotlin or other OO programming experience&nbsp; A solid understanding of relational databases and ORMs Experience working on microservice-based applications. Experience working with GIT and CI/CD systems. Effective communication skills Willingness to roll up your sleeves, collaborate with others and get stuff done Solid sense of responsibility; driving a project from inception to completion Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests View Unit and Integration test as 1st class citizen in software development Desire to grow, learn and collaborate with a team of engineers. Nice to Have: B2B2C experience Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Staff Software Engineer, At Work

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The Role We are seeking a Full Stack Staff Software Engineer&nbsp; to join our team in building next-generation applications that empower our front-line and back-office agents to better support our members. With rapid advancements in AI, we are integrating automation and intelligent assistance into agent-facing tools—improving workflows, reducing friction, and elevating the member experience. As a Staff Software Engineer, you will play a critical role in designing, developing, and deploying these next-generation applications. You’ll work across the stack with a strong emphasis on front-end development. You will design and deliver intuitive, responsive, and performant UIs with React while also contributing to back-end services and APIs. You’ll collaborate closely with Product, Design, and Engineering partners to bring ideas from concept through production, ensuring solutions are reliable, scalable, and impactful. You’ll also mentor junior engineers and help grow a culture of technical excellence. On our team, you will be in the middle of it all – implementing functionality, architecting our system, squashing bugs, maintaining the health of our code, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. &nbsp; What You'll Do:&nbsp; Build and maintain modern front-end applications with React, JavaScript/TypeScript, and reusable component libraries. Participate in architecture discussions, code reviews, and system design to drive high-quality solutions. Deliver highly available and scalable services in a production environment Collaborate with designers to implement pixel-perfect, accessible, and user-friendly interfaces. Design and develop scalable APIs and backend services (Java/Kotlin, PostgreSQL). Apply operational excellence best practices: monitoring, alerting, troubleshooting, and ensuring system reliability. Experiment with AI-driven features (e.g., context-aware responses, intelligent data retrieval). Mentor other engineers, support the technical culture, and help grow the team Generate ideas for new initiatives and technologies Communicate with project leads, product managers and other software developers &nbsp; What You'll Need: Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience 8+ years programming experience, ideally on a modern stack Our core stack is React / Java / Kotlin / Spring / PostgreSQL / AWS bedrock, but you don't have to be an expert in any of these. 6+ years Java or Kotlin programming experience and an understanding of relational databases and ORMs suffices 2+ years of front-end development experience with React (hooks, state management, component-driven design). Proficiency in modern JavaScript/TypeScript, HTML5, and CSS3. Willingness to roll up your sleeves, collaborate with others and get stuff done Strong sense of responsibility; driving a project from inception to completion Affinity for solving problems and shipping impactful features, not polishing perfect code or architecture Experience working in a collaborative coding environment (and git specifically), refining designs together, working through code reviews and managing pull requests Mentor junior developers Understanding of operational excellence and its importance. Has experience in various monitoring tools such as DataDog.&nbsp; Expert programming skills with solid fundamentals.&nbsp; Understanding of AI terminology is a plus Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Staff Full Stack Software Engineer, Operations

Fraud Investigator

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Senior Accountant to join our growing SoFi Controllership team. This is an exciting opportunity for professionals looking for a team-oriented environment where you feel you are making a difference and seek to develop your accounting and operational skills within our organization. These roles are vitally important in supporting accounting and reconciliations governance including process improvements. By joining SoFi, you’ll become part of a forward-thinking technology company that is transforming financial services with innovative loan products and investment tools. What you’ll do:&nbsp; Oversee the preparation of daily, weekly, monthly detailed account reconciliations performed by your team&nbsp; May lead a staff accountant, including coaching, training and managing day-to-day activities Review certain daily, weekly, monthly detailed account reconciliations performed by your team&nbsp; Assist in the monthly and year-end close processes as well as assisting with year-end annual audit requests Gain a in depth understanding of the SoFi systems and how transactions flow between systems and the general ledger and helping with securing the best independent support for the team.&nbsp; Collaborate with cross-functional teams within the finance, operations and engineering organizations to assist in researching reconciling items and clearing them in a timely manner as well as thinking through how to prevent those items from happening again. Work to streamline and improve the reconciliation processes including automation within the reconciliation tool.&nbsp; Analyze accounts, journal entries, subsidiary ledgers, and other accounting documents for accuracy and completeness in connection with reconciliations. Identify reconciliation issues and work with senior team members to come up with an effective execution approach Review complete and easy to follow workpapers explaining issue, procedures and conclusion Oversee analytical reviews of the Balance Sheet and Income Statement Review and assist in the development of analytical and statistical reports to drive leadership decision making around reconciliations Review and oversee preparation of ad-hoc reports and analyses upon request in relation to reconciliations Work closely with Bank Operations, Accounts Payable, and Treasury departments to ensure that transactions are recorded properly under U.S. GAAP What you’ll need: Bachelor’s degree in Accounting, Finance or Business or equivalent 4+ year of experience in accounting, reconciliation and close activities Experience leading a small team Applied working knowledge of U.S. Generally Accepted Accounting Principles (GAAP) and accounting procedures Strong organizational, analytical, mathematical, and project management A forward-thinking and hands-on approach A desire to learn Proactive and self-driven with the ability to think creatively within a flexible environment Strong knowledge of accounting theory and practice Computer skills, including Excel, Word, and general ledger and reconciliation systems Knowledge of balance sheets, income statements, and mathematical concepts such as fractions, percentages, and ratios Nice to have: Experience with Workday Financials&nbsp; CPA certification is a plus Audit experience Prior work experience performing reconciliations and using a reconciliation system Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Accountant

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role We're looking for a talented Crypto Security Engineer to join our Security team. As a key member of a company operating at the forefront of crypto and fintech, you'll work to secure our infrastructure, protect our users' assets, and help build a world-class security posture across our platforms. You’ll partner with engineering, product, compliance, and legal teams to ensure our security practices exceed regulatory and industry standards. You’ll also play a crucial role in detecting, preventing, and responding to threats targeting our applications, cloud infrastructure, and customers. What You'll Do Establish and maintain secure design principles tailored for cryptocurrency systems ensuring robust protection against evolving threats&nbsp; Design and implement disaster recovery strategies, protocols, and systems to safeguard and recover crypto assets to ensure safety and security in the event of system failures or breaches&nbsp; Collaborate with product and engineering teams to enforce security requirements for new and existing crypto products integrating security considerations into the product development lifecycle&nbsp; Oversee the lifecycle of cryptographic keys and API keys used for crypto asset money movements implementing best practices for key generation, storage, rotation, and revocation to prevent unauthorized access&nbsp; Design and develop secure custodial solutions for crypto assets&nbsp; Design implement and maintain cloud security best practices to protect cloud based infrastructure across network security, identity and access management and data protection&nbsp; Develop strategies to detect and mitigate insider threats&nbsp; Create and maintain automation tools to streamline security operations, including vulnerability scanning, incident response, and compliance reporting&nbsp; Enhance detection and response capabilities across crypto products and services to identify incidents promptly&nbsp; and develop response strategies to mitigate potential impact&nbsp; Establish and enforce appropriate access management policies for crypto products and services including MFA, RBA, and regular access reviews&nbsp; Evaluate smart contracts, blockchain protocols, and web3 infrastructure to identify vulnerabilities, recommend mitigations, and ensure secure integration of decentralized technologies&nbsp; Conduct security assessments of of new crypto assets, defi protocols, and third party integrations, providing guidance on risk mitigation and secure adoption What We Look For 3–6+ years of experience in cybersecurity engineering, preferably in fintech, crypto, or highly regulated industries. Strong understanding of cloud security architecture and experience securing AWS or GCP environments. Experience with containerization and orchestration tools like Docker and Kubernetes. Proficiency in infrastructure-as-code (Terraform, CloudFormation) and automation (Python, Bash, Go). Familiarity with common attack vectors and exploitation techniques (OWASP Top 10, MITRE ATT&amp;CK). Hands-on experience with SIEMs (Splunk, Datadog, ELK), endpoint protection, and IAM systems. Deep knowledge of authentication/authorization protocols (OAuth2, SAML, OpenID). Security certifications like CISSP, OSCP, or AWS Security Specialty are a plus. Nice to Have Experience in blockchain or cryptocurrency security&nbsp; Experience with Cryptographic Systems and Key Management (Smart Contracts, Custody) Familiarity with hardware security modules (HSMs) and key management practices. Contributions to open-source security tools or frameworks. Previous experience working in a startup or hyper-growth tech company. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Crypto Security Engineer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is seeking a Senior Product Manager to lead critical initiatives within our Borrow business unit. In this role, you’ll define the product strategy, prioritize the most impactful opportunities, and deliver end-to-end solutions that simplify borrowing and help our members “get their money right” and achieve financial independence. You’ll act like a founder, taking ownership, moving with urgency, and building for long-term impact. Whether optimizing application flows, reimagining how we surface borrowing options across the SoFi ecosystem, or launching new products to expand our addressable market, you’ll focus on the biggest levers for growth and member value. Success in this role requires strong product intuition, data fluency, deep customer empathy, and the ability to lead across engineering, design, risk, operations, and go-to-market teams. &nbsp; What you’ll do: Define and execute the vision, strategy, and roadmap for key areas within the Borrow business Build disruptive, scalable borrowing experiences in a customer-centric environment that improve member outcomes and drive measurable growth Act as a problem solver, working across functions to deeply understand pain points, analyze data, and rapidly test and iterate toward better solutions Own the product development lifecycle: from problem definition to delivery, instrumentation, and ongoing optimization Lead cross-functional teams, including Engineering, Design, Risk, Marketing, Ops, and Compliance, to bring ideas to life Prioritize ruthlessly, maintain a high-quality backlog, and ensure timely execution in a fast-paced agile environment Communicate progress, insights, and decisions clearly to stakeholders and executive leadership Champion a customer-first mindset, translating member feedback and behavior into product improvements that delight and retain What you’ll need: Bachelor’s degree (preferable) or equivalent experience 5+ years of experience in product management, preferably in tech, fintech, or consumer lending Strong product intuition with a proven track record of delivering high-impact solutions Excellent communication skills and experience presenting to senior leadership Data-driven mindset with experience using metrics to drive decision-making Ability to thrive in a fast-paced, cross-functional environment with high ownership Nice to have: Experience operating within regulated industries or working closely with legal, risk, and compliance partners Experience in the Fintech space Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Product Manager, Borrow

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. ***Candidates located in or willing to relocate to Seattle, WA or Helena, MT will be given priority consideration due to team location and business needs.***&nbsp;Software Engineer, Database Platform&nbsp;The Operational Database Platform team at SoFi builds and maintains scalable, reliable, and secure software solutions powering our Operational Database Platform. We handle massive data volumes, ensuring high performance, redundancy, and security. We’re seeking a Software Engineer to assist in backend development, cloud technologies, and automation. You’ll work under the guidance of senior engineers to create tools, automate processes, and collaborate across teams to improve infrastructure reliability and performance. This role suits an enthusiastic learner who is eager to gain hands-on experience building efficient, scalable systems in dynamic, data-intensive environments. What you'll do: Assist in Design and Development: Help build scalable software solutions and tools to support the operational needs of SoFi’s database platform under the guidance of senior engineers. Collaborate: Work closely with operations and engineering teams to learn how to design and implement efficient, durable, and scalable systems. Support Performance Optimization: Assist in analyzing system bottlenecks and implementing improvements to ensure high performance and reliability, under supervision. Support Automation Processes: Help develop and maintain automation scripts and tools to streamline workflows and improve operational efficiency. Contribute to Enabling Teams: Help create self-service tools and APIs that empower application teams to manage and interact with the platform efficiently, with mentorship. Learn Best Practices: Observe and learn software engineering and system architecture best practices for data-intensive applications. Assist in Monitoring and Maintenance: Help implement observability tools to ensure system health and quickly identify issues, under guidance. Learn from Mentors: Learn from and be mentored by senior engineers in technical best practices and contribute to a culture of engineering excellence. Assist with On-call Support: Participate in assisting with the on-call rotation to address urgent issues, ensuring minimal disruption to the platform, with support from senior team members. What you'll need: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience. 1+ years of software development experience, or relevant coursework and projects, with an interest in backend development for distributed systems. Programming Exposure: Some proficiency in modern programming languages (e.g., Python, Java, Go). Cloud Awareness: Basic understanding of cloud environments, particularly AWS. Interest in Automation: Enthusiasm to learn how to automate repetitive tasks and processes using appropriate tools and frameworks. Familiarity with Monitoring Concepts: Basic knowledge of monitoring tools like DataDog, Splunk, or CloudWatch concepts. Version Control &amp; CI/CD Introduction: Basic understanding of Git and CI/CD pipelines (e.g., GitLab CI, Jenkins). Configuration Management Exposure: Interest in learning about tools like Terraform, Ansible, Puppet, or Chef for managing infrastructure and deployments. Database Knowledge: Basic understanding of relational database systems and their performance considerations. Eager to learn and strong problem-solving skills. Good communication skills for learning from and collaborating with team members. Bonus areas: Interest in working with highly distributed systems. Desire to learn about modern database technologies and open-source tools. Curiosity about Schema as Code principles to manage data infrastructure effectively. Who you are: Enthusiastic Learner: Eager to learn and contribute to building scalable, efficient cloud-based solutions. Collaborative Team Member: Ready to support technical solutions and foster teamwork. Problem Solver: Willing to tackle technical challenges and learn about driving reliability and performance improvements. Continuous Learner: Excited to stay current with technologies and bring fresh ideas to the team. Mentee: Open to receiving guidance and support from peers and contribute to a collaborative culture. Adaptable: Willing to learn in fast-paced environments and manage shifting priorities under guidance. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Software Engineer, Database Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The RoleThe Risk Data Science team is looking for a Senior Machine Learning Engineer/Data Scientist to develop advanced machine learning models, guide measurement, strategy, and data-driven decision making to support various credit risk and operational areas for SoFi Credit Card products. The person will work closely with Credit, Risk, Product, Engineering, and Operations teams to design solutions to support acquisition, account management, and loss mitigation. These tasks involve applying state-of-the-art machine learning methodologies, deploying models into production, and developing complex business rules to solve business problems. This role is very rewarding as your work will have a direct and immediate impact on the business’ profitability. What You’ll Do Develop, implement, and continuously improve machine learning models that support various credit and operational procedures including but not limited to underwriting, account management, and loss mitigation. Implement scalable model pipelines leveraging modern ML platforms (e.g., AWS SageMaker) and best practices in version control (Git), testing, and CI/CD. Partner with Product and Engineering teams to operationalize models, including deployment, monitoring, and integration into business systems. Collaborate with the Model Risk Management team to ensure models are developed with rigor that satisfy Model Risk Management and Governance requirements. Present model performance and insights to Credit, Risk, and Business Unit leaders. Explore and leverage in-house, external, and open-source machine learning frameworks and algorithms. What You’ll Need Bachelor’s degree in Computer Science, Statistics, Mathematics, Physics, Engineering, or a quantitative field required. Master’s or Ph.D. preferred. 3+ years of relevant work experience with building, implementing, and deploying machine learning models. Excellent knowledge of machine learning and statistical modeling methods for supervised and unsupervised learning, including (but not limited to) linear regression, logistic regression, decision tree, ensemble methods, clustering, outlier detection, novelty detection. Strong programming skills in Python and SQL. Hands-on experience with ML model implementation in production environments using tools such as AWS SageMaker, Git, Docker, and CI/CD pipelines. Effective communication skills and ability to explain complex models in simple terms. Nice To Have Experience in a financial organization. Experience with model documentation and delivering effective verbal and written communication. Experience working closely with Product, Engineering, and Model Risk Management teams. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Machine Learning Engineer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The role:The closing team schedules all the closings with our members and works directly with title to speed the process along. &nbsp; What you’ll do: Ensure files and documents meet company, investor, and compliance requirements. Confirm that documents are drawn within posted turn times and consistently meet deadlines. Process a minimum of 3 files per day during normal business operations. Adhere to fluctuating file processing minimums as set by management. Reconcile and approve Closing Disclosure. Schedule loan closings with the borrower. Prepare closing documents. Develop in-depth knowledge of the entire loan life cycle in order to fully understand the implications of the work of the closing function. Accurately file documents and information in the system and ensure all information is complete and accurate. Use checklists and other job aides as necessary to accurately complete all required information. Coordinate and communicate with processing, underwriting, and post-closing departments for correcting and completing the closing. What you’ll need: Knowledge of TRID guidelines Conventional, FHA/VA experience a plus Knowledge of Encompass is preferred Must be detail-oriented, committed to accuracy with a strong sense of urgency Strong written and oral communication skills Ability to work independently, multitask, and prioritize to meet deadlines &nbsp; Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Home Equity Loan Closer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. At SoFi, we’re on a mission to help our members get their money right, and become a Top 10 Financial institution. Beyond that, we aim to become the “AWS of Banking”, building the platforms that power the Financial Services industry and we’re starting with core banking. We’re looking for a Principal Product Manager, Treasury and Financial Platform to lead the product vision, roadmap, and execution of the financial platform infrastructure that powers the company’s accounting, treasury, and ledger systems. Your mission is to build the foundational plumbing that enables consistent, scalable, and auditable financial flows across all business units (e.g. payments, billing, risk, forecasts). You’ll work closely with engineering, finance, accounting, risk &amp; compliance, and product teams to define and deliver core capabilities such as general ledger schemas, transaction models, reconciliation, reporting, and internal APIs. Key Responsibilities Define a long-term product vision and roadmap for the financial / treasury platform: ledger, subledger, reconciliation, cash flows, intercompany, currency conversion, etc. Collaborate with cross-functional partners (finance, accounting, compliance, tax, risk, ops) to elicit requirements, surface pain points, and align on trade-offs. Identify and drive near-term opportunities to abstract General Ledgers, accounting and settlement functions from legacy mainframe systems to a cloud-based architecture while automating existing reconciliation processes and improving efficiency Serve as the “voice of the internal customer” (other product teams, business units) — deeply understand their needs for financial data, consistency, and extensibility. Specify product features (user stories, API contracts, schemas, workflows) and drive technical design tradeoffs with engineering. Lead the end-to-end delivery lifecycle: from discovery, prototyping, through development, QA, and rollout. Define success metrics (e.g. data consistency incidents, reconciliation gap, latency, adoption of new ledger versions, internal developer velocity). Manage backward compatibility, migrations, and versioning strategies for ledger / schema changes. Ensure high reliability, scalability, and auditability of financial platform components. Balance incremental improvements with strategic infrastructure investments (e.g. modular architecture, event sourcing, real-time pipelines). Drive internal enablement: documentation, SDKs, onboarding, change management for platform consumers. Monitor and mitigate risks: data integrity issues, version mismatches, compliance, regulatory changes. Validate assumptions via pilots or internal experiments before large-scale rollouts. Engage with leadership and stakeholders to communicate roadmap, tradeoffs, and status. What you'll need Bachelor’s degree or higher, ideally in a technical, finance, or quantitative field. 8+ years of product management experience, ideally with consumer fintech, personal finance, or intelligent assistant products. Deep domain knowledge or exposure to accounting, general ledger, subledger, cash management, reconciliation processes. Able to partner credibly with Treasury, Finance, and Accounting stakeholders to define outcomes, ideally with exposure to CFA-level concepts Significant experience and deep understanding of financial infrastructure, ERP environments, banking general ledgers, accounting systems, financial reconciliation, and money movement systems such as ACH and Wire Experience with multi-currency, intercompany accounting, tax, or foreign exchange Experience managing large-scale migrations or re-platforming efforts High degree of ownership and a strong bias for action in driving initiatives to completion Uses data to proactively identify and validate problems and focus on needle-moving solutions Passionately advocates for the end user experience, deeply understands their needs and pain points, and designs solutions that prioritize their satisfaction and trust. Not afraid to dive into the details and perform hands-on tasks as needed. Combines strategic thinking with practical execution. Exceptional collaboration skills with a proven ability to influence cross-functional teams, build consensus, and foster strong working relationships with stakeholders. Excellent verbal and written communication skills, capable of effectively presenting complex information to various audiences, including executive leadership. Proven ability to develop and execute comprehensive long-term strategies, understanding complex systems, and navigating regulatory landscapes to achieve business objectives. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Principal Product Manager, Treasury and Financial Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: The Encompass Administrator Team is responsible for all configuration and customization of the company’s Loan Origination System (LOS) and to assist with the management of ancillary systems and services that are integrated with Encompass. This position requires in-depth knowledge of the loan origination workflow. The Encompass Administrator works closely with the Senior Encompass Admins, Product, and&nbsp; Management to evaluate business processes, data integrity, and compliance issues as they relate to the loan origination systems. Key Responsibilities: Maintain Encompass users, roles, profiles, security settings, and loan access settings. Maintain business rules for data entry, workflow progression (includes in-depth knowledge on building custom workflows using Input Form builder), and regulatory compliance as specified in change requests submitted by the business partners. This role also requires a strong ‘out of the box’ approach to things and a ‘look at the big picture’ initiative. Experience working with external custom vendor integrations with Encompass. The ideal candidate must exhibit strong teamwork skills, seamlessly integrate with the team, and actively promote the company's core values. Regularly review ICE MT published system administration guidelines and best and apply them in practice to optimize system performance. Perform system analysis and simulation testing to determine the potential impact of deploying proposed system changes. Design and document release plans for deploying approved change requests and improvements to system functionality. Manage integration of 3rd party vendors and services within the Encompass environment, and coordinate with the Company’s vendor management resources. Assist in documenting and submitting functional and technical specifications, change requests, test plans, and training documentation of IT Governance review and approval. Qualifications: 5 or more years of Encompass Administrator experience A four-year college business degree or other related field is preferred Ability to work quickly, accurately, and independently in a fast-paced environment Detail-oriented and strong time management/ organizational skills Excellent verbal, written, and interpersonal skills Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Encompass Administrator

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Full Stack Software Engineer, Home Loans&nbsp; At SoFi, we are redefining the future of finance. As a Full Stack Software Engineer on our Home Loans team, you will help build cutting-edge technology systems that support our lending business. You will collaborate with a team of engineers empowered to make technical decisions that directly impact the success of the business and our SoFi members. On our team, we pride ourselves on the collaboration between Product, Design, and Engineering so you will be in the middle of it all – implementing new functionality, architecting our system, squashing bugs, maintaining the health of our code, and continually growing as an engineer. You will be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, and supporting mission-critical systems. You’ll face and solve a wide range of challenges: technical, product, and operational, shaping your personal growth and career along the way, as well as helping mold and grow the junior members of the team. A successful Home Loans platform is instrumental in the future and success of the company, and you have the opportunity to help shape and guide that future and exponentially grow the customer base of this product.&nbsp; What You’ll Do: Utilize different object-oriented programming languages to build performant and scalable applications within a cloud-based microservice architecture Participate in shaping the technical architecture of the products Develop technical solutions for new product requirements Deliver highly available and scalable services in a production environment Generate ideas for new initiatives and technologies Collaborate with business stakeholders, product management, operations, and peer technical teams to deliver impactful products. Work with our core technology stack: React / Nextjs / Java / Kotlin / Distributed Systems / Spring Boot / AWS / Postgres / MongoDB&nbsp; What You’ll Need: Bachelor’s Degree in a technical field 2+ years of programming experience, ideally on a modern microservice stack Expertise in React, Nextjs, Typescript, GraphQL, Java / Kotlin, Spring, MongoDB, and AWS Experience with modern frameworks, component-driven development, APIs, and relational databases Strong sense of accountability and ownership; capable of driving a feature from inception to completion Willingness to roll up your sleeves, collaborate with others, and get stuff done Experience working in a team coding environment, refining designs together, working through code reviews, and managing requests Passionate about broadening your technical skill set, trying out new ideas, and teaching others Effective communication and ability to work independently with limited support or supervision Desire to grow, learn, and collaborate with a team of engineers&nbsp; Nice to Have: Experience with Kafka, Docker, Kubernetes, Spring Boot, cloud infrastructure, Terraform, and CI/CD Familiarity with cloud-native services, especially AWS services such as DynamoDB, RDS, Lambda, Kinesis, SQS, S3, and Athena Fintech, finance, or real estate industry experience &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Full Stack Software Engineer, Home Loans

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: The Loan Servicing Specialist is responsible for ensuring that Loan Administration and Default&nbsp;Administration functions performed by sub-servicer(s) meet contractual obligations, investor&nbsp;guidelines, regulatory and legal requirements, and generally accepted servicing practices.&nbsp;The Servicing Specialist has a high level of interaction with internal and external parties&nbsp;including sub-servicers, and suppliers. In addition to servicing oversight, the role requires a&nbsp;broad knowledge of servicing topics such as: Loan Transfer Operations, Payment Processing,&nbsp;Collections, Loss Mitigation, Foreclosure, Bankruptcy, Loan documentation and the ability to&nbsp;direct servicing activities related to Loss Mitigation and Foreclosure Timelines.&nbsp;This may include but is not limited to remittance reconciliation, quality control, data&nbsp;reconciliation, identifying servicing performance irregularities or exceptions, and driving&nbsp;enhanced performance by a client’s servicer. Quantitative and qualitative analysis, reviews of&nbsp;loan documentation and reporting, and assessing compliance with GSE and regulatory&nbsp;guidelines are regular functions performed by the Servicing Analyst. &nbsp; What you will do: ● Support the SoFi's servicing oversight program in evaluating servicing policies,&nbsp;procedures, and process● Ability to work with Microsoft Excel and Google Sheets performing advanced formulas&nbsp;(e.g. VLOOKUP), pivot, and other functions to understand and reconcile data● Partner with servicer(s) on operational changes based on legal requirements or areas&nbsp;of improvement identified in performing servicing oversight● Review servicer reports and perform testing to ensure mortgage loans are serviced in&nbsp;accordance with regulatory and investor requirements● Review servicing documentation and prepare loan-level forensic analyses as needed● Review Loan Documentation● Loan Reconveyances● Rate reviews● Laser Pro documentation processing● Investor and Client P&amp;amp;I and Escrow reconciliation● Prepare monthly, quarterly, and ad-hoc reports● Develop and maintain policy and procedures● Research and respond to inquiries from suppliers and stakeholders● Research and resolve member complaints ● Participate in monthly calls with the servicer to discuss oversight activities,performance, and trends● Maintain visibility into the portfolio by ensuring the reviews are performedappropriately in the system.● Raise potential issues (performance, timeline, etc.) to management attention● Identify performance trends and potential enhancements so that such items can be&nbsp;analyzed and potentially incorporated into servicer processes or internal system&nbsp;changes (Servicing workflow enhancements, QC workflow enhancements,&nbsp;exceptions, processes, etc.)● Vendor Invoice Reconciliation &nbsp; What You Will Need: ● Minimum of 3+ years of Commercial Loan Servicing operations or asset managementexperience.● Strong Microsoft Excel, Google Sheets, and general Microsoft product proficiency● Working knowledge of industry-standard commercial servicing systems.● SBA Knowledge● Broad-based knowledge of the commercial industry, including detailed knowledge of&nbsp;regulatory requirements for loan servicing● Demonstrated ability to work well with staff clients if needed● Proven ability to multitask, work independently, and work effectively with business&nbsp;partners● Strong communication (written and oral) skills● Strong analytical ability, good judgment, strategic and multidimensional thinker● Detail-oriented and organized● Demonstrate professional behavior and teamwork, punctual, dependable, and adhere&nbsp;to company policies and procedures● Demonstrated problem-solving and decision-making skills● Team oriented &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Loan Servicing Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role:The Independent Compliance Testing (ICT) Program performs a key second line of defense role, to help ensure regulatory requirements are met across the applicable lines of business at SoFi.&nbsp;The Compliance Testing Specialist in ICT will be responsible for executing risk-based compliance transaction, control, and outcomes-based testing under the leadership of a team leader, for the purpose of independently validating business line adherence to applicable broker-dealer regulations, including but not limited to FINRA Rules and other regulations derived from the Investment Company Act of 1940 or Securities Exchange Act of 1934, as well as applicable state regulations of broker-dealers.The Testing Compliance Specialist will report to the Regulatory Compliance Testing Team Lead, and the role may also require executing some testing in financial services subject matter areas other than those outlined above.What you’ll do:&nbsp;Executing aforementioned testing in adherence to program methodology and procedures, under the leadership of a team leader.Ensure all tasks and reporting are completed within established timeframes, in accordance with the program’s test plan.Analyzing data from multiple sources and systematically documenting the work and results.Identifying and classifying any test findings properly; managing and tracking those findings to ensure the business owner remediates the issue; and performing validation and sustainability review/testing to confirm that the finding has been fully addressed.Establishing and maintaining strong working relationships with relevant Compliance Officers and Business Areas.What you’ll need:Bachelor’s degree&nbsp;At least 5-8 years of compliance testing or auditing experience, specifically within financial services or a regulated banking institutionSolid regulatory subject matter expertise with trading/brokerage operations, investment management&nbsp;Strong problem-solving, critical thinking, and communication skillsNice to have:Solid working knowledge of brokerage products (e.g., options and mutual funds) processes (e.g., order routing, consolidated audit trails) and investment advisor operations; and their applicable laws and regulations.Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Compliance Testing Specialist, Invest

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Research and Adjustments Associate is responsible for investigating and completing transaction research requests made by internal SoFi staff and SoFi Members for various transactions. Types of transactions that may require research and adjustments include but are not limited to ACH, Wires, Zelle and Debit Card. Additionally, the Research and Adjustments Associate will complete member follow-up on research requests to ensure issues are resolved meeting regulatory timelines. Daily responsibilities will cover various functional areas such as: analyses, report generation, transaction processing, data entry, monitoring automated file processing, assisting with daily settlements and G/L(General Ledger) reconciliation, consistently meeting processing deadlines, and resolving operational issues to ensure exceptional member service to SoFi’s member base. As part of a dynamic team, Back Office representatives provide quality service and effective and efficient operational support for the assigned area’s internal and external business partners as well as providing advice and assisting with training for less experienced team members. Individuals at this level are expected to use some independence of thought but to refer more complex problems to department management. The hours of the position will be 8:00am – 5:00pm, Monday through Friday.&nbsp; These hours may change as volumes adjust to meet daily deadlines. What you’ll do: Complete research requests for internal staff and customers with a high sense of urgency including meeting service and communication standards Manage member follow-up on research and/or follow-up items as requested by members or partners within the bank including transaction research on ACH, Wires, Zelle and Debit Card etc.&nbsp; Complete member callbacks as needed to ensure the resolution of member issues&nbsp; Perform account maintenance which could include account closing/reopen&nbsp; Work in partnership with the fraud team on fraud issues including account takeover Ensure SOPs are accurate, assist with updating procedures or process maps as needed&nbsp; Leverage analytical skills to problem-solve member issues and to escalate issues that may relate to a bank incident or issue&nbsp; Assist front-office staff with questions so they can, in turn, assist our members Assist with posting, incident, and settlement issues, as needed Assist in strategic planning and implementation of processes to meet business goals Review and process transactions pertaining to banking operations services Maintain internal operational and financial controls to ensure that they meet banking standards Proactively identify ongoing issues within operations and attempt to resolve them on an immediate basis so that they do not affect the member-organization relationship Other duties as assigned What you’ll need: High school diploma – required Minimum of 1 year of relevant banking operations experience Knowledge of ACH, Banking Transactions is preferred but not required Deep understanding of how the financial world works Ability to analyze data while demonstrating exceptional attention to detail and accuracy Proven ability to work independently, prioritizing tasks in order of importance to meet deadlines&nbsp; Proven excellent problem-solving skills Solid written and communication skills General accounting knowledge Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We are seeking an Associate Manager of Operations Communications to join our SoFi MET Operations leadership team.&nbsp; We are looking for leaders who are passionate about customer service and have the skills and experience to lead a team that will deliver outstanding results. Are you craving an opportunity to work for a fast-paced organization that is poised to change the banking world? Are you a leader who has a clear direction and the capacity to influence his or her team to work toward the realization of a vision? If so, we want to talk to you. What You’ll Do: Independently manage teams of 15-18 Member Service Representative associates. Provide ongoing feedback and training to team members to help them improve their skills and achieve their goals. Foster a positive and supportive work environment that encourages teamwork and collaboration. Monitor and analyze key performance metrics such as AHT, first call resolution, and NPS while identifying areas for improvement and implementing strategies to optimize team performance. Assist with some escalated customer issues, resolving them promptly and satisfactorily. Coordinate training programs to onboard new team members and provide ongoing development opportunities for existing staff. Prepare regular reports on team performance and operational metrics for management review. Analyze data to identify trends, opportunities, and areas for improvement. Use insights from data analysis to inform decision-making and drive continuous improvement initiatives. Foster an environment focused on finding innovation and creative solutions for pain points. Ensure that the team is following procedures and providing best-in-class customer service. Hold team members accountable for performance by defining clear goals, objectives, responsibilities, and priorities. Identify, escalate issues, and propose recommended solutions regarding potential issues with the process, systems, and operations inefficiencies Monitors the day-to-day activities of functional areas to ensure compliance with internal policy, legal, and pertinent regulations. Utilizes experience and specialized knowledge of specific functional areas and internal policies and procedures to respond to and make appropriate decisions to resolve the most complex situations referred by staff.&nbsp; Participates in cross-functional projects designed to mitigate risk to the bank due to inefficiencies, fraud, or lack of compliance. Participates in special projects as requested What You’ll Need: 2+ years of management experience preferred 5+ years of general customer service experience 3+ years of experience in banking/credit and debit cards Call center or processing center management experience is strongly preferred Experience hiring, training, motivating, monitoring, and coaching teams of customer service &amp; processing employees Must be or have been fingerprinted and cleared by FINRA Excellent leadership&nbsp; skills are required to lead a team of associates Clear written communication skills are required to answer questions and communicate issues clearly and concisely to associates, customers as well as management Ability to react to change quickly and implement new processes &amp; procedures Ability to work independently with little or no supervision Professional demeanor and excellent work habits are essential Financial services-specific customer service experience preferred Some evenings and weekend days will be required Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Associate Manager, Operations Communications

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking experienced Underwriters to review and decision home equity and mortgage loan applications. This role requires sound judgment, strong analytical ability, and a deep understanding of credit risk, collateral evaluation, and program guidelines. You’ll work closely with processors to ensure each file is complete, accurate, and ready for closing — while maintaining a positive, collaborative work environment. What you’ll do:&nbsp; Review loan applications, credit reports, appraisals, income, and other supporting documentation to determine risk and eligibility within program guidelines. Evaluate and clear stipulations and conditions promptly to maintain file momentum. Analyze complex loan packages to render accurate, defensible credit decisions. Ensure quality and compliance with company, investor, and GSE standards while meeting production targets. Communicate clearly with loan originators and processors to obtain any missing or clarifying documentation. Interpret and apply Fannie Mae, Freddie Mac, and investor-specific guidelines. Identify potential fraud indicators and escalate as appropriate. What you’ll need: Minimum 2 years of conventional loan underwriting experience. Strong credit, risk analysis, and analytical skills. Proficiency with DU and LP. Experience analyzing self-employment income (Schedule C, K-1, corporate returns). Experience reviewing full appraisals and title reports. Thorough knowledge of credit policy, underwriting guidelines, and property evaluation.Ability to review loan documentation for accuracy and completeness. Excellent communication and collaboration skills; able to partner effectively with processors and production staff. Hybrid role with in-office collaboration in Charlotte, NC (approximately 1–2 days per week). &nbsp; Nice to have: Home equity or manual underwriting experience. Active CHUMS #, SAR, or VA credit authority. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Home Equity Underwriter

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. We are seeking a highly motivated and experienced Senior Engineer to join our AML, Challenges and Actions (ACE) team&nbsp; at SoFi. The ACE team’s mission is to build and support a suite of AML and Risk platforms and services that ensure compliance across all SoFi products, empowering the company to meet regulatory standards while safeguarding customer trust.&nbsp; The team collaborates closely with cross-functional engineering groups and AML and Risk business units to protect SoFi from compliance risks and ensure regulatory alignment. By proactively identifying and managing potential risks, they help reduce regulatory exposure while providing a balanced, risk-aware experience for SoFi Members, fostering long-term trust and confidence. As a Senior Software Engineer on our team, you'll be tasked with building critical components and features. You will be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, and supporting mission-critical systems. The ideal candidate is someone with a strong sense of ownership and drive for delivery, a hunger for learning and is a good mentor and co-worker.&nbsp; &nbsp; What you’ll do: Full SDLC: Collaborate with cross-functional teams to design, architect, and implement end-to-end solutions that encompass both front-end and back-end components. Utilize your expertise in various programming languages, frameworks, and technologies to deliver high-quality and scalable software applications.&nbsp;Partner with senior leaders in the Anti-Money Laundering function to provide consultancy and translate the business needs to design and develop solutions, techniques, metrics, and dashboards for insights and data visualization Back-end Development: Design and develop robust, scalable, and secure server-side applications and APIs. Work with databases and data models to manage and store information effectively. Build and maintain scalable data pipelines to support efficient data processing and analysis. Optimize performance and maintain system stability Architecture and Design: Participate in architecture discussions and provide valuable insights to drive technical decisions. Ensure that software design patterns and best practices are followed throughout the development process Testing and Quality Assurance: Conduct thorough testing of software components, including unit testing, integration testing, and end-to-end testing, to ensure the reliability and functionality of the applications Continuous Improvement: Keep abreast of industry trends, best practices, and emerging technologies in software development. Advocate for process improvements and adopt new tools and technologies to enhance productivity and efficiency Code Review and Mentorship: Review code contributions from junior developers and provide constructive feedback to promote code quality and maintain coding standards. Act as a mentor and share your knowledge and expertise with team members to foster their growth Documentation: Create and maintain technical documentation for developed software, APIs, and processes to ensure comprehensive understanding and knowledge transfer &nbsp; What you’ll need: Bachelor’s Degree, Computer Science Degree, or equivalent from a fully-accredited college or university 3+ years of programming experience, ideally on a modern stack Strong expertise in back-end technologies and programming languages, such as Java, Kotlin, Springboot, Node.js, Python, C#, Kafka, PostgreSQL, and we run on Kubernetes in a service-oriented architecture with over 100 services in production Knowledge of RESTful API design and implementation Willingness to roll up your sleeves, collaborate with others and get stuff done Strong sense of responsibility and ownership, driving a project from inception to completion Affinity for solving problems and diving deep into the details Experience working in a collaborative coding environment, refining designs together, working through code reviews, and managing pull requests Excellent communication and collaboration skills Experience working on an SOA or microservice-based application &nbsp; Nice to have: Experience scaling highly available, mission-critical systems Test-driven development along with unit and integration testing Front end experience Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Software Engineer, AML Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an AI Finance Transformation Manager to lead the design and execution of AI-enabled initiatives that modernize finance operations, improve efficiency, and support scalable growth. This role works across Finance, Accounting, Procurement, and Technology to identify high-impact use cases, deliver measurable results, and ensure AI solutions are implemented in a responsible, secure, and compliant manner. As an experienced professional, you will take ownership of projects from concept to operationalization, applying both financial process expertise and knowledge of AI tools to deliver transformative outcomes. The AI Finance Transformation Manager is responsible for identifying opportunities to apply AI and machine learning to finance processes, translating business needs into actionable solutions, and managing initiatives from pilot through full-scale adoption. Working with minimal oversight, this role partners with finance and technical teams to evaluate processes, develop business cases, and implement solutions that drive efficiency, accuracy, and control. The manager ensures projects align with governance, security, and ethical AI standards, while also leading change management to encourage adoption and integration into daily operations. By staying informed on AI/ML trends, vendor capabilities, and industry best practices, this role helps shape the roadmap for AI in Finance, ensuring solutions are innovative, practical, and deliver measurable impact. What you'll do: Partner with Finance, Accounting, and Technology teams to identify AI/ML use cases that improve operational efficiency, accuracy, and decision-making. Translate business requirements into AI-enabled project plans, including scope, timelines, budgets, and resources. Lead end-to-end delivery of AI finance transformation initiatives, ensuring alignment with governance, compliance, and security standards. Collaborate with data scientists, engineers, and analysts to design and implement scalable solutions. Develop and execute change management strategies, including communications, training, and adoption tracking. Define and track KPIs to measure business impact, ROI, and opportunities for optimization. Maintain awareness of AI technologies, vendor offerings, and emerging best practices relevant to finance. Support the development of ethical AI policies and practices for finance operations. Communicate progress, risks, and recommendations to stakeholders and leadership. What you'll need: Bachelor’s degree in Finance, Accounting, Information Systems, Computer Science, or related field and 8+ years of relevant experience; OR equivalent combination of education and experience. Proven experience leading transformation or technology-enabled initiatives within Finance, ideally involving AI/ML solutions. Strong understanding of finance processes, accounting principles, and internal controls. Familiarity with AI/ML concepts, data governance, and integration with ERP systems (Workday preferred). Experience working with cross-functional teams, including technical and non-technical stakeholders. Skilled in project management, change management, and business process improvement. Strong analytical skills with the ability to use data to guide decision-making. Excellent communication skills with the ability to explain technical concepts in business terms. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

AI Transformation Manager

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are looking for a Staff Software Engineer to join the SoFi Invest team. SoFi Invest is SoFi’s retail investment platform that includes our market-leading robo-advisor, and online brokerage (stock, ETF, and mutual funds trading) products. In this role, you will serve as a key architect and technical leader—driving forward our systems design, shaping our engineering culture, mentoring a team of engineers, and collaborating across the broader SoFi organization to deliver scalable, reliable, and performant trading systems.&nbsp;If you’re passionate about solving complex technical problems and building resilient systems that serve millions of users, this is your opportunity to make a meaningful impact. What You’ll Do: Technical Leadership &amp; Strategy Define and drive the long-term technical strategy for our trading infrastructure, focusing on reliability, scale, and future extensibility. Lead critical architectural efforts, including system redesigns, platform migrations, and service decomposition for trading flows and market connectivity. Contribute high-quality code and set the bar for software design, performance, and operational excellence. Platform Ownership Design and deliver highly available, low-latency backend services that support order management, routing, settlement, and real-time trading constraints. Identify and remediate systemic bottlenecks, architecture weaknesses, and scaling limitations. Ensure robust observability and operational readiness across services, championing standards in logging, monitoring, and alerting. Own complex incident resolution and guide teams on root-cause analysis. Mentorship &amp; Influence Act as a technical mentor and sounding board for engineers at all levels; lead by example in design reviews and technical decision-making. Champion engineering best practices, system design maturity, and operational excellence across the Invest group. Foster a culture of learning, inclusion, and continuous improvement. Cross-Team Collaboration Partner with Product Managers, Engineering Managers, and Compliance partners to translate business requirements into reliable, auditable systems. Collaborate with peer engineers across SoFi to align platform capabilities and infrastructure patterns. Lead technical working groups and influence roadmaps that span multiple teams. What You’ll Need: Experience &amp; Education Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience). 6+ years of professional software development experience. Technical Expertise Proficiency in JVM-based languages (Java or Kotlin preferred); familiarity with Spring Boot or equivalent frameworks. Strong understanding of microservices, event-driven architectures, and distributed systems principles. Experience working with relational databases (e.g., PostgreSQL) and modern CI/CD pipelines. Familiarity with cloud-native tooling, containerization, and infrastructure as code (AWS, Docker, Kubernetes, Terraform, etc.). Leadership &amp; Collaboration Demonstrated ability to drive large-scale cross-functional initiatives, collaborate effectively with stakeholders, and balance business priorities with technical constraints. Exceptional communication skills, with the ability to articulate complex technical concepts to diverse audiences, including business stakeholders, product managers, and junior engineers. Nice to Haves: Experience with trading protocols (e.g., FIX), clearing systems, or market data feeds. Familiarity with latency-sensitive or real-time financial systems. Prior work in a high-growth fintech or exchange environment Why You’ll Love Working Here: Work on real-time systems that directly power SoFi’s investment products and touch millions of members. Collaborate with smart, kind engineers who take pride in high-quality systems and care about the impact of their work. Shape the next generation of SoFi’s investing platform—and help our members get their money right. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Staff Software Engineer, Invest

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role: We are seeking an experienced strategic business operations lead to elevate our internal employee communications and culture within the Technology organization of SoFi, a fast-growing FinTech company reshaping the future of financial services. This is a high-impact role where you will lead operational and communication programs that enable Technology organization employees to do great work, drive alignment with our mission, and foster a collaborative, innovative culture. As a trusted partner to senior leadership, you will craft and deliver compelling narratives that bring our strategy to life, navigate periods of rapid change, and help our geographically distributed teams feel connected and informed.&nbsp; Key Responsibilities: Lead key horizontal projects and initiatives within the Technology organization, carefully managing business case scope, dependencies, resources and milestones Develop and execute internal communications strategies that support business goals, strengthen Technology organization culture, increase employee awareness and reflect our SoFi brand and values. Partner with the CTO &amp; Tech Leadership team to create authentic, transparent communications, including town halls, leadership updates, and other weekly communications for the Technology organization. Partner with a wide range of Tech leaders to author &amp; create high-quality, engaging content in a wide range of formats (Slack, video, presentations, intranet, newsletters, etc.) tailored to the pace of work at SoFi. Leverage the right tools and technology to ensure communications are timely, accessible, and aligned with employee needs. Track the effectiveness of internal communications efforts, and continuously improve based on data and employee feedback. Build strong relationships across Biz Ops, People, Legal &amp; Compliance, Marketing, and Ops to align internal messaging horizontally across organizations. Required Skills &amp; Experience: 7+ years of internal, engineering, or technology communications or biz ops experience for a fast-paced company Exceptional storytelling, writing, and editing skills - able to convey complex information simply and clearly, even when not fully familiar with the details of the content Strong executive presence with experience advising senior leaders on communication strategy. Deep understanding of fostering employee engagement and satisfaction Strong skills in architecting and delivering best practice approaches to change management. Familiarity with internal communications tools and platforms (Slack, Confluence, Jira, etc.). Excellent project management skills, with the ability to juggle multiple initiatives in a high-growth, fast-paced environment. High level of adaptability, discretion, and emotional intelligence. &nbsp; Preferred Qualifications: Bachelor’s degree in Communications, Public Relations, Journalism, English, Business, or a related field; Master’s degree is a plus. Experience working in a FinTech, Financial Services, or highly-regulated environment. Experience in scaling internal communications during a high-growth phase. Experience communicating to both technical and non-technical audiences. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Staff Business Operations & Communications, Technology

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Risk Engineering - Senior Data Engineer, you will be a pivotal, hands-on expert within our data team. Leveraging your extensive experience, you'll design, build, and maintain highly scalable and robust data solutions that directly support our independent risk management goals. This role demands deep expertise in modern data warehousing, data modeling, and end-to-end pipeline development, preferably in an AI applications context. You will be an expert in our core stack: Snowflake, dbt, Apache Airflow, SQL, and Airtable. You will preferably have experience working with data products and technologies in an AI applications context. You will be responsible for design, build and develop of our data infrastructure. You will be expected to autonomously drive and own projects from inception to completion, proactively identifying and mitigating risks. Your strategic thinking and technical leadership will not only deliver high-impact solutions but also help shape the data strategy for the team and department. You will provide mentorship and technical guidance to other engineers, championing best practices and fostering a culture of technical excellence. What you’ll do:&nbsp; Lead the architecture and implementation of complex data solutions, collaborating with risk analysts and business stakeholders to translate advanced requirements into robust data models and pipelines. Design and build highly optimized data workflows on Snowflake, utilizing its advanced features for large-scale financial data processing, cost optimization, and performance tuning. Develop, manage, and optimize sophisticated ETL/ELT pipelines using dbt, Python, and Apache Airflow to ensure data integrity and address high-exposure risks within financial datasets. Integrate and manage data from various sources, including external data sources, into our core data platform, ensuring seamless and automated data flow for critical business applications. Design and configure workflows based in Airtable for complex orchestrations of tasks Drive the strategic evolution of our modern data platform, taking full ownership of its design, maintenance, and long-term direction. Establish and enforce advanced data governance and quality processes, acting as a primary point of contact for escalations related to data accuracy and compliance within the financial domain. Mentor and provide technical leadership to a team of data engineers, guiding them on best practices, complex problem-solving, and career development. Conduct expert-level code reviews and champion data engineering best practices across the team. Proactively troubleshoot and resolve highly complex data pipeline issues, preempting negative cross-functional impact. What you’ll need: 4-7 years of hands-on experience in a senior data engineering role, with a strong background in data warehousing and modern data stack architectures. Demonstrated expertise in Snowflake, including deep knowledge of its architecture, advanced features, and performance optimization techniques for large datasets. Expert-level proficiency with dbt for complex data transformation, dependency management, and building production-grade data models. Advanced experience with Apache Airflow for orchestrating and managing mission-critical data workflows. Hands-on experience with streaming data platforms - Apache Kafka (preferred) Experience in building and maintaining CI/CD pipelines using tools like GitHub Actions, GitLab CI/CD Experience with Infrastructure as Code (IaC) using Terraform (preferred), CloudFormation, or Ansible. Familiarity with Airtable, specifically in configuring workflows, integrating it as a data source and automating data synchronization for business operations. Mastery of SQL for complex querying, data manipulation, and performance tuning. Experience in the banking or financial services industry is highly preferred, with a strong understanding of financial data models, compliance, and regulatory requirements. Advanced expertise in data governance, data cataloging, metadata management, and implementing robust data quality frameworks. Proven track record of providing technical leadership and mentoring other engineers. Nice to have: Familiarity with data observability tools and practices. Knowledge of other cloud-native data platforms (e.g., AWS, GCP). Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Risk Engineering, Senior Data Engineer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role As a SoFi Investment Specialist, you will work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services. SoFi offers Brokerage services, Robo Advisor services, and retirement accounts. &nbsp; What you’ll do: Support members over the phone, chat, and email Educate and assist members on margin, options and equities. Problem solve any operational or technical issues pertaining to SoFi Invest products Perform ongoing monitoring of member accounts with attention to detail and accuracy Work with SoFi’s custodial platform as needed to assist members in opening, funding, and transacting in their accounts Work with management and product teams to continuously improve operational processes and technical platforms to better serve our members Assess the member’s financial situation and goals through one-on-one inbound calls&nbsp; Educate members on the benefits and value of Brokerage and Robo accounts Work with members who would like to open an investment account to help them understand the offering, benefits, and account opening process Educate members on terms and processes associated with Brokerage and Robo accounts Discuss and explain investment performance and decisions with current wealth members Provide member’s operational support for specific investment-related questions and issues &nbsp; What you’ll need: Must have one of the following existing licensing combinations: Series 7, 63, &amp; 65 OR Series 7 &amp; 66 Must maintain all necessary professional certifications required for the role Bachelor’s degree preferred, but a combination of education and experience may be considered in lieu of a degree 2+ years of financial services experience required, preferably assisting customers in a service environment Experience and understanding of margin and option concepts, rules and regulations Excellent verbal and written communication, analytical and interpersonal skills, and a customer service mindset Deep understanding of financial concepts Ability to identify, meet, and follow through with client needs and requirements Self-starter, problem-solver, and a goal-oriented team player with a ‘no job is beneath me’ attitude Ability to work independently and perform multiple tasks efficiently Organized with strong attention to detail Show curiosity and confidence when dealing with clients and able to ask for help when needed Meets evolving position objectives as defined by management Ability to iterate, learn, and innovate Must successfully clear FINRA fingerprint background check Nice to have: Experience with corporate actions Experience with margin/investment risk Series 4 Series 24 &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Investment Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a dynamic and experienced Sr. Financial Planning expert to serve as the subject matter lead for SoFi’s AI-powered financial coach. This pivotal role will work alongside our Legal, Compliance, Engineering, Product, and Design (EPD) teams to build and refine a customer facing Gen AI product that provides personalized, actionable, and compliant financial guidance to our members. As the lead domain expert, you will be instrumental in shaping the intelligence and integrity of the SoFi Coach. Your deep expertise in financial planning will ensure the AI delivers safe and effective guidance, helping us achieve our mission to empower members to reach financial independence. What you’ll do: Serve as the primary financial planning subject matter expert on SoFi’s AI powered financial coach helping to evolve the AI from providing generic information to delivering more actionable and personalized insights. Work&nbsp; alongside our technology team to translate complex financial topics and regulations into requirements and AI guardrails. Establish and lead the ongoing domain-expert evaluation of AI Outputs &nbsp;to ensure quality, compliance, and accuracy. Partner with Legal &amp; Compliance to create and verify the AI knowledge base and behavioral guidelines that power the SoFi Coach. ~20% of time working directly with our Members as part of SoFi’s Certified FInancal Planning team, with the goal of continued iteration for how we can make the AI experience meet our Member’s needs. What you’ll need: 10+ years of professional experience working directly as a financial advisor (e.g., Certified Financial Planner, Wealth Management). Credentials: CFP® designation Licenses: Series 7 and 65 Problem-solving skills, with the ability to interpret member questions, AI outputs, and regulatory guidelines to inform product improvements. Demonstrated experience translating complex domain knowledge to a wide-variety of stakeholders (e.g. Customers, Technical Stakeholders, Regulators) A keen ability to learn quickly and a passion for how advancements in AI can unlock meaningful opportunities for our Members Self-starter with a proven ability to move-the-ball forward while working across diverse, cross-functional teams to deliver on tight deadlines in a fast-paced environment. Nice to have: Experience working in a 0 to 1 environment building new products and/or services from the ground up Prior experience in financial technology (fintech), and Personal Financial Management offerings are a ✓++ Familiarity with AI/LLM technologies and their application in providing personalized guidance. Experience directly working with technical teams Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Financial Planning Expert

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Location: San Francisco&nbsp; The role: We are seeking a highly motivated and experienced Software Engineer to join our Account Creation team at SoFi. The goal of the Account Creation team is to build enablers that support the seamless creation of member accounts at SoFi. You will be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, and supporting mission-critical systems. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership, is a self-starter, drives for delivery, approaches complex questions with data &amp; curiosity, dives below the surface to identify the root cause, and is a good mentor and co-worker. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution - and you’ll be working with an all-star team of talented engineers. What you’ll do: Participate in shaping the technical architecture of our Credit Card products Participate in fixing bugs and raising our operational excellence bar Deliver highly available and scalable services in a production environment Mentor other engineers, support the technical culture, and help grow the team Generate ideas for new initiatives and technologies What you’ll need: Bachelor’s degree, ideally in a technical field, but we understand great engineers come from a variety of different backgrounds and also consider relevant work experience 2+ years experience working with modern technologies on a full-stack team Strong knowledge of object-oriented programming best practices Strong sense of responsibility; driving a project from inception to completion Willingness to roll up your sleeves, collaborate with others and get stuff done Affinity for solving problems and shipping impactful features, not polishing perfect code or architecture Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests Strong communication and technical leadership skills Desire to mentor and help others improve their skills Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Software Engineer, Account Creation

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, data is at the heart of every decision. We prioritize data privacy, security, and governance to maintain the trust of our members and meet strict regulatory standards. Our Data Platform team powers that mission — building scalable infrastructure, enabling self-service, and delivering trusted data to every corner of the company. We’re looking for a Senior Engineering Manager to lead our Core Infrastructure and Services squad. In this role, you’ll oversee data infrastructure, platform services, and governance initiatives — from integrating diverse data sources into governance tools to evolving the foundational architecture that supports SoFi’s long-term growth. What You’ll Do Data Platform Services Automate at Scale — Drive automation and self-service for governance, quality, and metadata to improve velocity and reduce operational overhead. Streamline Ingestion — Unify data ingestion across real-time, batch, and CDC patterns for reliable, consistent entry into the platform. Future-Proof — Design and evolve platform architecture for scalability, flexibility, and long-term growth. Build Trust — Implement monitoring, validation, and quality frameworks to ensure data is accurate, fresh, and compliant. Enhance Discovery — Improve metadata, lineage, and visibility so teams can find and understand data quickly. Data Governance Integrate sources like Postgres, S3, and DynamoDB into governance tools (Alation, Collibra). Define and enforce governance policies in partnership with stakeholders. Lead the development of metadata management and data quality capabilities. Infrastructure &amp; Cloud Management Manage SoFi’s data infrastructure (SDP), ensuring high availability and scalability. Oversee Terraform Cloud for IaC automation. Handle Snowflake RBAC and enforce secure data access. Monitor Snowflake &amp; AWS costs, implementing optimization strategies. Leadership &amp; Strategy Mentor engineers, promote best practices, and foster a culture of learning and innovation. Partner cross-functionally with product, ML, analytics, and compliance teams.Develop a 3–5 year roadmap for data platform evolution. Evaluate and integrate SaaS and open-source solutions. What We’re Looking For Bachelor’s or Master’s in Computer Science or related field (or equivalent experience). 10+ years in data engineering, infrastructure, or similar roles. 5+ years leading engineering teams in cloud-first environments. Proven experience with Snowflake, BigQuery, or Redshift — including architecture, security, and optimization. Strong background in AWS (S3, EMR, Lambda, ECS/EKS) and IaC (Terraform, AWS CDK, Helm). Expertise in ingestion/streaming (Kafka, DMS, Flink), orchestration (Airflow, dbt), governance (Great Expectations, Monte Carlo), and security/compliance frameworks. Bonus Points Experience with open table formats (Apache Iceberg, Delta Lake). Familiarity with feature stores, ML pipelines, or vector databases. Performance engineering expertise (query optimization, caching, workload isolation). Track record of driving adoption of governance frameworks and platform modernization at scale. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Engineering Manager, Data Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for an experienced insurance agent to help build the SoFi Protect business and deliver exceptional experiences for SoFi members. SoFi Protect is the in-house insurance agency helping SoFi members fulfill their protection needs across Life, Home, and Auto Insurance. If you like to SELL and ADVISE customers this role is for you. You will interact with members via email, chat, and phone to provide guidance and help them through coverage conversations. Since this is a newer part of the SoFi business, you will also be integral in building out the core processes and functions to shape and define how insurance is sold at SoFi. This opportunity is for go-getters who want to be in a business at an early stage, helping to shape the future and accelerate their careers in sales and operations. By running after problems, putting members first, and having a positive approach, you will thrive and deliver differentiated experiences for our members. What you’ll do:&nbsp; Engage potential and current members via phone, email, text, and chat to assist with their insurance needs Receive new leads and manage a pipeline of both SoFi members and direct-to-consumer leads Drive the entire lifecycle of the insurance sale from intake to quoting to fulfillment, navigating our panel of insurance providers. Assist the Business Lead of Protect with the operational build-out of SoFi Protect products and services&nbsp; Identify cross-sell opportunities and help close any coverage gaps. Work collaboratively with cross-functional teams to help further enhance the business. We are a small team looking for someone who wants to be collaborative, identify problems, and have a voice in making the business better. What you’ll need: 2+ years of experience selling Property &amp; Casualty Insurance&nbsp; Must have valid state active licenses in Property &amp; Casualty or Personal Lines insurance Excellent written and verbal communication skills&nbsp; Proven interpersonal and sales skills with a track record of meeting or exceeding sales goals are highly preferred Ability to multitask and stay organized to meet deadlines on time&nbsp; Ability to analyze members' needs and provide a tailored insurance solution&nbsp; Self-motivated, resourceful, and flexible with the ability to take an entrepreneurial approach to problem-solving&nbsp; Nice to have Independent agency experience working with broad range of insurance carriers Servicing experience Life insurance experience **&nbsp;Though not guaranteed, a successful agent has the potential to earn compensation ranging from $48k - $70k in their first year, through a combination of base pay and incentive compensation&nbsp; ** Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Insurance Agent, Protect

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The Role: The closing team schedules all the closings with our members and works directly with title to speed the process along. &nbsp; What You’ll Do: Ensure files and documents meet company, investor, and compliance requirements. Confirm that documents are drawn within posted turn times and consistently meet deadlines. Process a minimum of 3 files per day during normal business operations. Adhere to fluctuating file processing minimums as set by management. Reconcile and approve Closing Disclosure. Schedule loan closings with the borrower. Prepare closing documents. Develop in-depth knowledge of the entire loan life cycle in order to fully understand the implications of the work of the closing function. Accurately file documents and information in the system and ensure all information is complete and accurate. Use checklists and other job aides as necessary to accurately complete all required information. Coordinate and communicate with processing, underwriting, and post-closing departments for correcting and completing the closing. What You’ll Need: Minimum 2-3 years' of Closing experience Knowledge of TRID guidelines Conventional, FHA/VA, Home Equity experience a plus Knowledge of Encompass is preferred Must be detail-oriented, committed to accuracy with a strong sense of urgency Strong written and oral communication skills Ability to work independently, multitask, and prioritize to meet deadlines Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Mortgage Loan Closer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The People Analytics team is moving beyond descriptive dashboards to deliver predictive and advanced analytical capabilities that drive talent and business outcomes. As a Staff People Data Scientist, you will design, build, and productionize models and analyses (e.g. attrition risk, headcount forecasts, mobility, quality of hire and etc) that inform decisions across the employee lifecycle. You’ll be a hands‑on builder and thought partner to People Analysts, COEs (e.g., Talent Management, Total Rewards, TA), and cross‑functional stakeholders in Legal/Privacy, Security, Finance, Product, and Engineering. Bonus: Experience with AI (e.g., LLMs, NLP) is a plus and may be used to bring analyses to life via simple apps or assistants when it meaningfully improves access and adoption. How This Role Elevates the People Team (and Company) This role unlocks deeper, predictive insights into employee behavior and program effectiveness, enabling better talent decisions, more equitable processes, and measurable business impact (e.g., reduced turnover cost, improved hiring efficiency, better workforce allocation). Where appropriate, we will scale insights through lightweight, user‑friendly tools (potentially AI‑assisted) that meet users where they are. What you’ll do: Build predictive capabilities across the employee lifecycle Develop, validate, and productionize models for attrition risk, internal mobility, recruiting funnel yield, quality of hire, performance and success trajectories, engagement drivers, and workforce/headcount forecasting. Stand up evaluation, calibration, monitoring, and drift detection; own the model lifecycle from design through deployment and iteration. Apply advanced analytical methods to business questions Design and implement segmentation, decision trees, survival/time‑to‑event, time series, hypothesis testing, uplift modeling, and anomaly detection to surface drivers and shape recommendations. When useful, apply NLP to survey and case text to connect attitudinal and behavioral data. Translate complex analyses into clear narratives, visuals, and recommendations for executives and frontline stakeholders; create enablement that moves decisions and outcomes. Advance the function Partner with Analysts/COEs to design A/B and quasi‑experimental evaluations of People programs (e.g., onboarding, recognition, manager training) and translate results into clear actions. Serve as a technical subject‑matter expert, mentoring analysts on statistical methods, ML best practices, experimentation, and code quality. Bonus (optional): Package insights as internal tools (e.g., simple APIs, Streamlit apps, Tableau extensions) including AI‑assisted features where they add clear value. Data foundations and operations Partner with People Data Engineering to define features and governed datasets in Snowflake Navigate the compliance and regulatory requirements for proper model and AI use across the People Team. Embed privacy‑by‑design and fairness checks (bias detection/mitigation, explain ability); align with Legal/Privacy and Security on data governance and appropriate use. What you’ll need: Education: Bachelor’s in Computer Science, Statistics, Economics, Engineering, Data Science, or a quantitative field (Master’s preferred). Experience: 7+ years in applied data science/ML (ideally in People Analytics, Talent, or adjacent domains) with a track record of shipping models/analyses that change decisions. Technical depth: Strong ability to leverage a dimensional data model in Snowflake to build datasets for advanced analytics. Python (pandas, scikit‑learn, statsmodels), SQL, and Tableau for analytics &amp; visualization or similar tools.. Deep expertise in statistics and data science methods (e.g., linear/logistic regression, causal inference, A/B testing, matching methods, survival/time series). Business influence: Ability to scope ambiguous problems, balance speed and rigor, and communicate clearly with technical and non‑technical partners; strong, proactive ownership. Nice to have: People‑data fluency: Experience with HRIS/ATS/survey sources (e.g., Workday, Greenhouse, Qualtrics/Glint), text analytics on engagement/case data, and KPI design (e.g., quality of hire, time‑to‑fill, internal mobility). Background in I/O Psychology or psychometrics; experience with pay equity, fairness metrics, and/or differential privacy. Building internal tools with Streamlit or lightweight web frameworks; AWS data/ML services. Experience mapping people outcomes to financial impact (productivity, efficiency, turnover cost). Experience with Snowflake, dbt, Airflow, Git, and model monitoring in production. AI/LLM experience (prompting, RAG, safety guardrails) to enhance discoverability and access to insights. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Staff Data Scientist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Staff Internal Auditor to join SoFi’s Internal Audit Department, reporting to&nbsp;the Internal Audit Manager. You will be conducting audits and reviews of various areas related to SoFi Bank, N.A., SoFi Securities, and/or SoFi Technologies Inc. This is a hands-on role with primary responsibility for completing detailed testing of processes and&nbsp; controls, including preparing working papers to document your testing in accordance with departmental and professional internal audit standards. You should have a proven ability to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables. What you’ll do: Assist the Internal Audit team in accomplishing audit department objectives in a team environment In accordance with departmental and professional internal audit standards, identify and analyze risks, plan and prioritize audit work, conduct interviews, observe operations, document and analyze procedures and controls, perform audit tests, prepare appropriate workpapers, develop audit recommendations, review identified issues with appropriate management, and prepare audit report findings Perform issue follow up, including performing validation testing of corrective actions Assist in developing formal written reports to communicate audit results to management and other stakeholders Work on multiple priorities / projects simultaneously while meeting deadlines Utilize data analytics and tools in execution of audit work Continue to develop and expand knowledge of the audit profession, financial and technology industry, and products through self-study, research, and continuing education efforts. Execute special assignments and other duties as assigned. Some travel may be required. What you’ll need: Bachelor's or equivalent in accounting, finance, economics, information systems, computer science or related fields. Minimum of 1 year of external audit, internal audit, or related experience working in a financial institution with knowledge of general and technology internal controls, risk management, and/or consumer regulatory compliance. &nbsp; Strong critical thinking skills and unrelenting curiosity. Understanding of internal control concepts, internal auditing standards, risk assessment practices, COSO three lines of defense, etc. &nbsp; Ability to work independently with limited daily supervision and meet deadlines.&nbsp; Ability to navigate through ambiguity, manage and coordinate multiple project assignments simultaneously, accept ownership and accountability for projects, and deliver on commitments. Strong written and verbal communication skills, and experience preparing audit workpapers, reports, and presentations. Nice to have: Experience with audit engagement planning, executing, and reporting is a plus Familiarity with the FRB, OCC, FDIC, and CFPB examination procedures. Professional certification (e.g., CIA, CRCM, CFE, CISA, etc.) Data analytics or computer programming experience or interest Experience with technology such as Auditboard, Tableau, Snowflake, Alteryx, etc. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Staff Internal Auditor

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We're looking for a Senior Frontend Engineer to join our SoFi Invest team! We believe everyone should have the tools to build wealth, whether they're a seasoned investor or just starting out. Our team is building innovative products and features that are changing the way people think about money. If you're a talented, driven individual who's passionate about technology and finance, we want to hear from you. On our team, you will be in the middle of it all – implementing functionality, architecting our system, squashing bugs, maintaining the health of our code, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. Key responsibilities Produce well-designed, scalable, and reusable code on schedule Independently design and build large features, breaking work into subtasks where necessary Maintain a high bar in code and design reviews, following modern mobile development practices Drive communication across the development team and with other stakeholders Collaborate across functions and teams to reduce ambiguity and keep projects on track Track project performance against defined milestones/goals Mentor junior engineers throughout the organization Create and improve technical documentation Requirements Bachelor’s degree (ideally in a technical field), but we understand great engineers come from a variety of backgrounds; we will also consider relevant work experience 5+ years web programming experience (React strongly preferred) Familiarity with Agile-based project development in a microservices environment Experience with designing and consuming backend APIs for web applications Test-driven development skills Passion for solving complex problems Strong sense of responsibility; driving a project from inception to completion Affinity for solving problems and shipping impactful features, not polishing perfect code or architecture Experience working in a collaborative coding environment (and git specifically), refining designs together, working through code reviews and managing pull requests Able to design and build modern and highly-responsive customer-facing components Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Frontend Engineer, Invest

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for a passionate and experienced Finance Business Partner to join our growing Strategic Finance team. Strategic Finance enables SoFi to develop and execute on its growth strategy by driving financial visibility and accountability, built on strong relationships and grounded in facts. This role will be responsible for improving strategic and financial decision-making for SoFi's Lending businesses including the Personal Loan Business. This role will also assist with carrying out the firm’s balance sheet strategy related to these businesses and drive continued improvement within overall Finance processes, scalability, and automation. What you’ll do: Facilitate annual and quarterly financial forecasting for SoFi's Lending businesses in partnership with Business Unit (BU) leaders and in collaboration with stakeholders across marketing, product, operations, accounting, treasury, credit, risk, and capital markets Be a strategic partner to the Lending teams to identify and monitor key performance indicators and develop actionable insights Enable the Lending teams to prioritize initiatives and make real-time decisions by evaluating and sizing impact to key growth and financial metrics Prepare quarterly materials to facilitate management discussion and analysis of key financial and business performance indicators Prepare recommendations on incremental investment opportunities by weighing financial and strategic trade-offs Show up as a positive culture carrier aligned with our values, driving inclusiveness, belonging and mentorship within and outside of Finance What you’ll need: 10+ years of related experience, ideally in corporate finance, financial planning and analysis (FP&amp;A), investment banking, investment management, or consulting FP&amp;A experience supporting financial services industry is critical Experience preparing and presenting information to key decision makers Excellent analytical, verbal, and written communication skills Advanced proficiency in Excel, PowerPoint, or Google Docs/Sheets/Slides Experience with FP&amp;A systems Collaborative working style and demonstrated ability to build strong cross-functional relationships Inquisitive nature, attention to detail, diligence, work ethic, a learning mindset, and a positive attitude Willingness to embrace unstructured environments and problems, and manipulate large data sets Time and project management skills Bachelor's degree in Economics, Finance, Accounting, or equivalent knowledge (CFA, FP&amp;A experience, Investment analyst) Nice to have: Asset Backed Securities / Securitizations Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Strategic Finance Director

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Job Description NOTE: For this role, based on the job level and job locations, the salary range is $76,000 - $96,000. The role: SoFi is seeking a talented and self-motivated Fraud Investigator to join our Fraud Special Operations team. Our candidate will be responsible for all aspects of fraud investigations as it relates to our Money/CC/Investment/PL. Key responsibilities include conducting in-depth research and completing complex fraud investigations, liaising with federal/state/local law enforcement, identifying recovery opportunities, responding to subpoena requests, and completing special projects as requested by management.&nbsp;&nbsp; What you’ll do:&nbsp; Conducts thorough investigations and inquiries on identified and suspicious accounts within the specified systems&nbsp; Prepares cases for criminal prosecution and presents evidence to appropriate law enforcement agencies for prosecution Prepares Suspicious Activity Reports (SAR) in compliance with established regulatory guidelines and time frames Serves as a liaison with law enforcement agencies and other institutions to ensure SoFi is informed of all relevant potential risks Serves as needed to provide testimony in criminal and civil proceedings to the grand jury and/or trial court, as well as files necessary regulatory reports Investigate and gather information on suspected fraud cases, including contacting financial institutions and/or clarifying customer statements as necessary Identify fraud trends, make recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management&nbsp; Analyzes and reviews potentially fraudulent activity to ensure minimal loss to the organization. Coordinates cross-functional communication to resolve fraud situations and provides recommendations to resolve fraud and protect our members Conduct periodic internal account/customer reviews to identify potentially fraudulent activity&nbsp; Compile information from multiple channels and determine which accounts need to be restricted and or liquidated/closed Respond promptly and exercise exceptional communication skills to optimize each contact with customers, partners, and external vendors/banks&nbsp; Assists with creating and implementing policies and procedures across all teams&nbsp; Provides internal support to other business units on fraud-related issues Builds and maintains thriving relationships between partners and vendors, cultivating a culture of collaboration, transparency, and mutual success Fosters a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls Works effectively across the organization to maximize company resources What you’ll need: 5+ years of relevant fraud experience in conducting complex financial crime investigations&nbsp; Must be able to interview fraud suspects, demonstrate strong presentation skills, and organized to communicate complex data and facts leading to an admission of involvement Proficiency in Google, Excel, and PowerPoint SQL experience strongly preferred Proficient knowledge of ACH, wire, Zelle, ACATs, and other payment channels operating rules&nbsp; Expert knowledge of the Bank Secrecy Act, USA Patriot Act, and other applicable laws&nbsp;and regulations Outstanding time management skills and interpersonal skills, and the ability to work with all levels within the organization in a collaborative manner Must be able to establish peer relationships and communicate effectively with multiple company disciplines, cross-functional, and external teams, including regulators, Senior Leadership, and law enforcement agencies Excellent project management, organizational, and negotiation skills are required&nbsp; The ability to apply sound judgment effectively solves problems and determines fraudulent activity consistently Understanding of electronic crimes as they relate to fraud and theft of credentials Excellent critical thinking and problem-solving skills Detail-oriented and process-oriented approach who can handle multiple cases concurrently requiring multi-tasking skills Accepts responsibility, ownership, and accountability for work results Finds a high-volume, dynamic, and team-focused environment engaging Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are seeking a Software Engineer to join our team. SoFi Invest is SoFi’s investment platform that includes our market-leading robo-advisor, online brokerage (stock, ETF, Mutual Funds, and Alts trading). On our team, you will be in the middle of it all – implementing functionality, architecting our system, squashing bugs, maintaining the health of our code, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a solid sense of ownership and drive for delivery, and is a good mentor and co-worker. At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution.&nbsp; What you’ll do: Delivering resilient and scalable code Owning and ideating on technical solutions for product requirements and user stories with minimal supervision Participating in code and design reviews Generating ideas for new initiatives and technologies Communicating engineering concepts and efforts with outside stakeholders in product marketing, operations, business, legal, and compliance Working in a fast-moving, highly-collaborative environment across multiple offices What you’ll need: Bachelor’s Degree, in a technical field 1 year programming experience, ideally on a modern stack. Internships and relevant school experience will be considered. Our core stack is&nbsp; Java/ Kotlin/ Spring / PostgreSQL/ React. Familiarity with any OOP language and an understanding of relational databases is a great start. Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests. Agile Development Experience API Design experience Willingness to roll up your sleeves, collaborate with others, and get stuff done Solid sense of responsibility; driving a project from inception to completion Affinity for solving problems and diving deep into the details Nice to have: Experience with microservice architecture Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Software Engineer, Invest

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are seeking a Senior Fraud Specialist to join our Fraud Operations team. Our candidate will be responsible to conduct thorough fraud investigations on SoFi Products.&nbsp; What you’ll do: Provide internal support for less complex fraud and disputes-related tasks to enhance production and manage work volumes, escalating cases for further review as needed. Serve as a liaison between Omni and Fraud Investigations. Will support Omni when necessary to ensure SLA is met across multiple product lines Execute thorough investigations to confirm fraud and define appropriate next steps. Research and gather information, engaging with members, third parties, and/or financial institutions as necessary to clarify applicant statements. Safeguard the institution against fraud-related financial losses. Ensure strict compliance with departmental standards and established processes. Contribute to a culture of accountability, collaboration, agility, innovation, and excellence. What you’ll need: 2-3+ years of direct fraud experience is mandatory. In-depth knowledge of SoFi products and operational processes. Demonstrated ability to establish strong peer relationships and communicate effectively with leadership, and external partners. Strong, detail-oriented written communication skills. Excellent time management, and organizational skills. Demonstrated ability to adapt quickly to a fast-paced environment. Proficiency in Google Workspace applications (Sheets, Docs, Slides, etc.). Comprehensive understanding of bank operations, industry trends, best practices, and relevant federal and state banking regulations. Strong knowledge of Standard Operational Procedures and a process-oriented approach. Exceptional critical thinking and problem-solving skills to make independent, well-supported judgmental decisions based on research. High degree of responsibility, ownership, and accountability for work outcomes. Thrive in a dynamic, and team-focused work environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Senior Fraud Specialist, Investigations

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are seeking a Fraud Specialist to join our Fraud Operations team. Our candidate will be responsible to conduct thorough fraud investigations on SoFi Products.&nbsp; What you’ll do: Provide internal support for less complex fraud-related tasks to enhance production and manage work volumes, escalating cases for further review as needed. Complete and submit simple Unusual Activity Reports. Serve as a liaison between Omni and Fraud Investigations. Will support Omni when necessary to ensure SLA is met Execute thorough fraud reviews to confirm fraud and define appropriate next steps. Research and gather information, engaging with members, third parties, and/or financial institutions as necessary to clarify applicant statements. Safeguard the institution against fraud-related financial losses. Ensure strict compliance with departmental standards and established processes. Contribute to a culture of accountability, collaboration, agility, innovation, and excellence. What you’ll need: 1-2+ years of direct fraud experience is mandatory. Exceptional knowledge of SoFi products and operational processes. Demonstrated ability to establish strong peer relationships and communicate effectively with leadership, and external partners. Strong, detail-oriented written communication skills. Excellent time management, and organizational skills. Demonstrated ability to adapt quickly to a fast-paced environment. Proficiency in Google Workspace applications (Sheets, Docs, Slides, etc.). Foundational understanding of bank operations, industry trends, best practices, and relevant federal and state banking regulations. Strong knowledge of Standard Operational Procedures and a process-oriented approach. Exceptional critical thinking and problem-solving skills to make independent, well-supported judgmental decisions based on research. High degree of responsibility, ownership, and accountability for work outcomes. Thrive in a dynamic, and team-focused work environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Specialist, Investigations

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The AML Analytics Senior Specialist will be responsible for assisting the Anti-Money Laundering Analytics program with model development, model optimization, model validation, management information reporting, AML system integration, AML data infrastructure and AML data architecture to effectively fight financial crime.&nbsp; Additionally, this role will also support AML governance initiatives including risk assessments and internal/external inquiries. &nbsp; What you’ll do: Facilitate AML model development, implementation, optimization, assessment and validation of risk-based customer screening, transaction screening, transaction monitoring and AML customer risk rating covering multiple product lines, including banking, brokerage and lending to ensure sound risk coverage across the enterprise. Maintain, test and configure AML vendor solutions to ensure conceptually sound design, proper implementation, and acceptable model performance. Research, compile and evaluate large sets of data to assess quality, integrity and completeness to determine suitability for AML model development. Architect and lead the design of advanced AML&nbsp; models utilizing machine learning and statistical modeling methods for supervised and unsupervised learning. Exercise flexibility in selecting model architectures, algorithms, third-party libraries, and development workflows, provided they align with project objectives and organizational requirements. Ensure AML compliance and regulatory requirements are embedded in the model design. Document modeling methodology, data sources, assumptions, and validation results.&nbsp; Lead governance and quality control across the full AML model lifecycle including code reviews, validation of methodology, input data integrity, and performance metrics. Ensure adherence to the organization’s established ML framework, coding conventions, documentation standards, and model risk management policies, embedding AML compliance and regulatory requirements into design and deployment. Oversee documentation and review processes for internal model validation, external regulatory examinations, and cross-functional approvals, while supporting resolution of development blockers and coordinating with key stakeholders. Develop governance documentation related to tuning efforts, parameter changes and data validation for AML transaction monitoring to ensure a comprehensive audit trail is maintained. Track and report results of tuning and optimization activities and model performance to senior management. Develop robust management information dashboards displaying real-time or near real-time AML metrics. Partner with and advise the AML Governance Unit by providing necessary data for AML Risk Assessments, internal/external audit examinations and other regulatory requirements.&nbsp; &nbsp; What you’ll need: Bachelor’s Degree or Master’s Degree in Statistics, Computer Science, Mathematics, Finance, Computer Science, Engineering or other relevant areas. 12+ years of experience in the finance industry focusing on BSA/AML, OFAC, or fraud modeling/analytics.&nbsp; Statistical/data analytical skills, including data quality validation, and predictive modeling experience in SQL, R and/or Python.&nbsp; Knowledge of and ability to leverage traditional databases, cloud-based computing, and distributed computing.&nbsp; Track record of leading AML governance-related initiatives, such as risk assessments, internal/external audits and other regulatory requirements.&nbsp;&nbsp; Demonstrated ability to communicate effectively with all levels of the organization and across different business lines. Knowledge of AML regulations and the USA PATRIOT Act. Familiarity with regulatory guidance on Model Risk Management (Federal Reserve SR Letter 11-7, OCC Bulletin 2011-12, FDIC FIL 22-2017, DFS504) Experience with data visualization (e.g., Tableau) Experience with data monitoring systems (e.g., DataDog, Monte Carlo)&nbsp; Experience with cloud data infrastructure&nbsp; (e.g., Snowflake) Experience with automated transaction monitoring (e.g., Verafin) Experience with customer/transaction screening (e.g., LexisNexis) Experience with infrastructure automation software (e.g., Terraform) Familiarity with virtualization and containerization (e.g., Docker) Familiarity&nbsp; with container orchestration (e.g., Kubernetes) CAMS certification preferred Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

AML Analytics Senior Advisor, Model Management

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role:The AML Compliance Specialist - CIU will conduct due diligence on new and existing cryptocurrency and traditional finance customers to ascertain whether a potential legal, regulatory, or reputational risk exists.&nbsp; The AML Compliance Specialist will support the CIU with the buildout and execution of procedures to conduct KYC due diligence reviews on SoFi’s customers engaging in cryptocurrency and other virtual asset activity, including individuals and legal entities.&nbsp; As needed, the AML Compliance Specialist will support the CIU with other activities including name screening, transaction screening, and periodic reviews.What you’ll do:&nbsp;Conduct EDD/periodic reviews for cryptocurrency and traditional finance customers to ensure that information is current and accurate and that activity is in line with what is expected for the customer type.Conduct Sanctions, Politically Exposed Persons, and Adverse Media screening as part of Customer Due Diligence reviews for cryptocurrency and traditional finance customers.Support the development of KYC related procedures for cryptocurrency customers, and apply knowledge of techniques used in cryptocurrency investigations.Evaluate whether AML risks and/or red flags are present, and escalate as appropriate.Maintain a thorough comprehension of AML typologies related to retail banking, lending,&nbsp; securities, and cryptocurrency/virtual assetsConduct research utilizing available systems, databases, and the internet, consistent with investigation procedures.&nbsp;What you’ll need:Bachelor’s Degree from a four-year college or university in a related field.2-4 years of experience in the finance industry focusing on KYB/KYC, CDD/EDD (including transactional reviews)&nbsp; and/or cryptocurrency.Demonstrated ability to communicate effectively with all levels of the organization and across different business lines.Excellent working knowledge of AML/BSA laws and regulations relative to money laundering and terrorist financing.Excellent analytical skills and communication skills.Excellent organizational, verbal, written and interpersonal skills .Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines.Ability to work in a fast-paced, demanding, and changing environment.Nice to have:Experience with blockchain analytics tools.CAMS or other AML specific certification preferred (or willingness to become certified within one year of start date).&nbsp;CCAS or other cryptocurrency-related certification(s).Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

AML Compliance Specialist - Cryptocurrency - Client Intelligence Unit

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We are seeking a talented and self-motivated Associate Manager to lead our Disputes team. The Associate Manager, Disputes will be responsible for training and developing a team focused on disputes, complaints, appeals, and dispute related activities. This Associate Manager will work closely with the Manager of Banking Operations to facilitate operational excellence. The Associate Manager of Disputes will be a working manager that is able to make fact based accurate and timely decisions on complex disputes and have the ability to explain those decisions to all levels of SoFi. This is a key role to decrease the overall accuracy of dispute decisions through both team ownership of complex disputes and creating and reporting training needs for others within the disputes organization. Ensure policy and procedures are developed, updated, and maintained for the team.&nbsp;&nbsp; What You’ll Do: Manage the Disputes team that completes reviews of escalations, complaints, appeals, and disputes.&nbsp;&nbsp; Become a Subject Matter Expert on all dispute types covered by the team Troubleshoot issues with internal SoFi staff and engineering teams Research and stay up to date on industry trends as it relates to financial transaction activities and disputes Proactively work with management on team processes to improve efficiency, accuracy, quality, and speed to outcomes&nbsp; Adhere to department SLAs and partner with the global workforce team to make sure that team is working at capacity and address any gaps&nbsp; Direct workflows between staff Track and address any issues with internal and external partners&nbsp; Build a rapport with staff to create a positive work environment and culture aligned to SoFi Values Create strong/positive relationships with internal and external partners Ensure dispute activities comply with all laws and regulations&nbsp; Reach out to members, when appropriate to mitigate escalated concerns or issues raised by sr. management Responsible for providing effective coaching and timely feedback including writing and facilitating mid-year and yearly reviews Facilitates weekly team meetings and regular (monthly or more) check ins with team members&nbsp; &nbsp;What You’ll Need: Minimum 3 years of previous experience in banking disputes and investigations Minimum 3 years of previous management experience at a financial institution&nbsp;&nbsp;&nbsp; Ability to learn net new processes and systems quickly Experience in training staff on&nbsp; new processes and procedures.&nbsp; Demonstrate ability to lead a team Knowledge of banking compliance trends, rules, and regulations Excellent organizational skills Strong written and verbal communication skills&nbsp; Analytical and problem-solving skills&nbsp; Professional demeanor and excellent work habits Sound judgment and decision-making skills&nbsp; Interpersonal skills/ Ability to establish peer relationships&nbsp; Minimum 3 years of previous management experience at a financial institutions&nbsp; Experience working in processes that must adhere to&nbsp; NACHA, Reg E, Reg CC, Reg D, Truth in Savings Act, etc. &nbsp; Nice to Haves: Management experience and&nbsp; familiarity with SoFi values a plus Experience managing the relationship with off-shore global operations partners&nbsp; Experience in customer service, as this role may require outbound calls&nbsp; A CFE or similar industry designation Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Associate Manager, Fraud Disputes

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Associate Manager, Fraud Prevention &amp; Detection is responsible for the day-to-day management of Fraud Prevention &amp; Detection Specialists. Our SoFi Fraud Prevention &amp; Detection team is responsible for developing, implementing, and overseeing the process to identify, prevent, and mitigate fraudulent activities within our SoFi Member accounts. As a leader, this person will analyze fraud patterns, and trends to advise management in creating and driving strategic decisions for our fraud prevention and detection initiatives. What you’ll do:&nbsp; Manage day-to-day operation and administration activities of the Fraud Prevention &amp; Detection Specialist according to established procedures and timeframes Collaborate with other departments&nbsp; to resolve issues and proactively minimize losses due to fraudulent activity&nbsp; Create, develop, and lead a team of fraud prevention agents that review transaction alerts, KYC onboarding tasks, lending applications, and ad hoc assignments from Risk or Escalations teams Establish positive employer-employee relationships, and promote a high level of employee morale, trust, and integrity Develop, maintain, and implement policies/procedures to detect and prevent fraudulent activity Conduct team meetings to enhance teamwork ensuring good staff morale Knowledge of Risk strategies and create an open communication forum to iterate policies Communicate significant issues to Senior Fraud Management and make recommendations when problems are identified Respond promptly and exercise exceptional communication skills to optimize each contact with customers, partners, and external vendors/banks Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction Foster a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls. Partner with member-facing teams to ensure there is clear communication and understanding of fraud referrals and policies Handle any special projects as assigned by management What you’ll need: 3+&nbsp; years of&nbsp; fraud prevention and detection experience in the banking, financial services, or other related industries required&nbsp; 1+ years of people management or leadership experience is highly preferred&nbsp; Proven experience in call center customer service Knowledge in Crypto or Securities&nbsp; Knowledge of check, ACH, wire, debit/credit card and other payment channels operating rules Working knowledge of bank operations, fraud industry trends &amp; best practices, and federal and state banking regulations&nbsp; Outstanding time management skills and interpersonal skills, and the ability to work with all levels within the organization in a collaborative manner Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Ability to apply sound judgment, effectively solve problems, and determine fraudulent activity consistently Excellent critical thinking and problem-solving skills A detail-oriented and process-oriented approach Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Associate Manager, Fraud Prevention and Detection

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: The Associate Manager, Originations (Review) is responsible for leading, coaching, and developing a team of Origination Specialist (Review) agents who handle the review and processing of SoFi’s Personal loans, Student loans, and Private School loan products.&nbsp; In addition to supervising our loan review agents to success metrics, you will also help us identify and implement improvement opportunities to help our SoFi members, improve our employee experience with the Originations Review team, and help our review agents develop and grow their careers. What You’ll Do:&nbsp; Independently manage teams of 15-20 loan reviewers, monitoring their workload to ensure the appropriate allocation of resources is in place to meet service level agreements (SLAs) and key performance indicators (KPIs) Mentor, coach and develop the Review&nbsp; team members both in loan processing and in member interactions via phone and email Hire, train, motivate, monitor, and coach new Origination Specialist (Review) agents and serve as a second tier for escalated customer issues and questions Handle special member circumstances and problems as they arise Ensure that the team is following procedures to stay compliant while providing a “Best in Class” loan experience for our SoFi members Performance manage team members through scorecard metrics Foster a culture of accountability and continuous improvement within the team&nbsp; Identify escalated issues and propose recommended solutions regarding potential issues with process, systems, and operations inefficiencies, to direct manager to contribute to operational success What You’ll Need: 1-2 years of customer service experience at a financial institutions&nbsp; Associate's Degree preferred but not required&nbsp; Exceptional time management skills with the proven ability to manage multiple priorities and work in a fast-paced environment Excellent written and verbal communication skills are required to answer questions and communicate issues clearly &amp; concisely to associates, members, and management Ability to react to change quickly and implement new processes &amp; procedures Work independently with little or no supervision Professional demeanor and excellent work habits are essential Available for all operating hours including evenings and weekends Nice to have: 2-4 years of supervisory or management role preferred Loan processing, student loan originations, consumer credit, or consumer lending experience is highly preferred Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Associate Manager, Originations (Review)

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Associate Manager, Originations (Review) is responsible for leading, coaching, and developing a team of Origination Specialist (Review) agents who handle the review and processing of SoFi’s Personal loans, Student loans, and Private School loan products.&nbsp; In addition to supervising our loan review agents to success metrics, you will also help us identify and implement improvement opportunities to help our SoFi members, improve our employee experience with the Originations Review team, and help our review agents develop and grow their careers. What you’ll do:&nbsp; Independently manage teams of 15-20 loan reviewers, monitoring their workload to ensure the appropriate allocation of resources is in place to meet service level agreements (SLAs) and key performance indicators (KPIs) Mentor, coach and develop the Review team members both in loan processing and in member interactions via phone and email Hire, train, motivate, monitor, and coach new Origination Specialist (Review) agents Serve as a second tier for escalated customer issues and questions Handle special member circumstances and problems as they arise Ensure that the team is following procedures to stay compliant while providing a “Best in Class” loan experience for our SoFi members Performance manages team members through scorecard metrics Foster a culture of accountability and continuous improvement within the team&nbsp; Identify escalated issues and propose recommended solutions regarding potential issues with process, systems, and operations inefficiencies, to direct manager to contribute to operational success What you’ll need: 1-2 years of customer service experience at a financial institution&nbsp; Associate's degree preferred but not required&nbsp; Exceptional time management skills with the proven ability to manage multiple priorities and work in a fast-paced environment Excellent written and verbal communication skills are required to answer questions and communicate issues clearly &amp; concisely to associates, members, and management Ability to react to change quickly and implement new processes &amp; procedures Work independently with little or no supervision Professional demeanor and excellent work habits are essential Available for all operating hours including evenings and weekends Nice to have: 2-4 years of supervisory or management role preferred Loan processing, student loan originations, consumer credit, or consumer lending experience is highly preferred Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role&nbsp; SoFi is looking for a data-driven, dynamic thinker to join our Marketing Business Operations team. At SoFi, Marketing Business Operations is a nimble and highly impactful team responsible for supporting a high-performing marketing organization. We enhance organizational effectiveness and maximize marketing ROI by scoping and delivering high-leverage, strategic projects on behalf of the CMO and marketing leadership. The Associate, Marketing Operations has the analytical toolkit, attention to detail, and intellectual curiosity that helps deliver on key strategic priorities. The Associate will work cross-functionally to build business cases that support new marketing investments, act as a key marketing partner in launching new initiatives, and identify gaps—and implement solutions—to improve our core marketing processes. In support of data-driven decision-making, they will also build out and improve ongoing business intelligence related to marketing performance, budget, funnel analytics, and upward reporting. The role reports to the Manager, Marketing Business Operations. As a member of the Business Operations team, the Associate works with many other teams within SoFi. As such, the ideal candidate will have a stellar combination of analytical and relationship-building skills, and an ability to roll up their sleeves and get things done. What you’ll do Identify and structure ambiguous strategic problems, define clear hypotheses, and build business cases that influence our marketing approach, leveraging industry research, competitive insights, and internal data. Write clear and compelling leadership-level documents, slide presentations, and emails to communicate recommendations, summarize plans, and report on results. Identify gaps in existing marketing processes, such as campaign planning, budget allocation, lead management, and reporting, and then scope and implement clear solutions, proactively resolving blockers, and communicating progress. Establish a marketing-focused competitive insights routine for the marketing leadership team, analyzing competitor campaigns, channel mix, and messaging. Lead iteration and ongoing optimization of recurring marketing planning, performance tracking (e.g., CPA, LTV), and business review cadences. Act as the key point of contact for Marketing with Procurement and Finance to continue optimizing workflows for the quickly scaling organization. Perform ad-hoc activities as requested by the Manager of Marketing Business Operations, the marketing leadership team, and the CMO. What you’ll need: A passion for SoFi’s mission of helping people Get Their Money Right to achieve their financial ambitions. A Bachelor’s degree. 3+ years of work experience at a high-growth technology company or top tier consulting firm; experience in marketing, analytics, business operations, or similar areas preferred Strong analytical skills, with demonstrated experience building financial models and business cases to support marketing investments, budget allocation, or channel mix optimization. Strong project and process management skills, with an ability to manage multiple complex projects simultaneously. Excellent written and verbal presentation skills. Ability to build strong cross-functional relationships and work collaboratively. Inquisitive nature and a proactive self-starter, especially when operating in fast-paced, dynamic environments. Demonstrated experience in and understanding of marketing principles, including funnel dynamics, channel performance metrics, and campaign lifecycle management. Proficiency in Google Suite, MS Office, business intelligence tools (e.g., Tableau) and familiarity with common marketing technology (MarTech) platforms (e.g., CRM, marketing automation, analytics suites). &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Associate, Marketing Business Operations

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role:Technology Risk Management (TRM) and Banking Engineering teams collaborate to manage and support risk mitigation and execution of controls in the first line of defense (1LOD). This unique opportunity will allow you to work with talented teams and stakeholders across the organization’s lines of defense to drive the improvement of SoFi Bank’s overall risk posture.&nbsp; &nbsp; The Bank Technology Supplier Risk Manager role will partner closely with Technology/Engineering, Supplier Relationship Owners (SROs) and second line of defense (2LOD) Risk Management groups to provide 1LOD risk management subject matter expertise (SME) and to execute a high quality Third Party Risk Management program. This role will help Technology/Engineering leadership manage risks, and related enhancements, to core bank technology programs and identify and manage third party risk. &nbsp; Responsibilities:&nbsp; Provide risk management subject matter expertise for the Bank Technology Engineering and Product teams to continuously improve and enhance the overall technology risk posture Partner closely with 2LOD Risk Management and cross functional teams to execute and implement an effective Third Party Risk Management program Partner with Supplier Relationship Owners (SRO’s) and cross-functional partners to manage Bank Technology suppliers, including inventory management and execution of supplier risk lifecycle activities such as: onboarding, monitoring (review SOC reports and/or control activities), and termination Establish a regular communication channel with suppliers and Supplier Relationship Owners to manage relationships, execute tasks, address issues, and oversee product road map, production support, and/or development activities Assist Bank Technology Engineering and Product teams in developing, reviewing, and monitoring of Service Level Agreements (SLAs) For issues identified, support root cause analysis, assist with developing remediation plans, and tracking to closure&nbsp; Lead Bank Compliance Technology Working Group focused on discussing ongoing program and roadmap prioritization related to regulatory and compliance initiatives Support current compliance requirements including but not limited to SOX, PCI, compliance with specific regulatory requirements, Business Controls Testing and other risk controls and assessments.&nbsp; Collaborate with Technology Engineering and Product teams to rationalize, document, track, and drive risk-related outcomes for core initiatives&nbsp; Support regulatory, audit, and examinations requests&nbsp; Contribute to management updates, reporting, and metrics&nbsp; Qualifications: Bachelor’s degree in Technology/Systems, Risk Management, and/or Program/Project Management related areas Minimum of 8 years of experience in Technology/Systems Program/Project Management related areas, and/or Risk Management areas (TPRM, GRC, Technology Risk) areas in the financial services industry Comprehensive knowledge of Third Party Risk Management methodologies, risk mitigation principles and outsourced risk governance best practices Experience with managing relationships and projects with Technology suppliers&nbsp; Experience with Third Party Risk Management programs lifecycle activities, including: risk assessment / due diligence related to onboarding and monitoring of suppliers Demonstrated experience in building out programs and/or processes Ability to provide subject matter expertise related to risk management within the Technology ecosystem Demonstrated ability to support technical project management, process improvement, change management, and related governance Excellent communication and stakeholder management skills, including the ability to effectively interact with and influence cross functional partners, management, and suppliers Knowledge of key regulations applicable to the financial services industry &nbsp; &nbsp; &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Bank Technology Supplier Risk Manager

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; Description: A Branch Operations Specialist provides&nbsp; superior&nbsp; quality&nbsp; customer&nbsp; service&nbsp; and&nbsp; a&nbsp; positive&nbsp; banking experience for customers. Processes teller transactions including cashing checks, receiving and processing&nbsp; deposits and withdrawals, making transfers, balancing teller drawer and other assistance as requested.&nbsp; Ensures accurate and timely processing&nbsp; of transactions in accordance with established teller policies and procedures. Provides guidance, assistance, and approvals for tellers as necessary regarding customer transactions&nbsp; and other teller matters. Assists with associates work schedules, training of new or less experienced associates, enforces teller &amp; banker policies and procedures. &nbsp;Performs a variety of account maintenance duties including new account opening. Balances each day’s transactions and verifies cash totals. Essential Functions Directs the day to day operations activities of the associates area including: teller balancing, ordering cash, cash vault balancing, posting deposits, withdrawals, transfers, loan payments, cashing checks, and credit card payments.&nbsp; Coaches, reviews, and provides direction on daily workflows to branch tellers.&nbsp;&nbsp; Cross-sells Bank’s services to customers by recognizing/anticipating their wants and needs and suggesting products and services to meet those wants and needs.&nbsp;&nbsp; Processes customers transactions presented in the teller lobby, by mail, by night depository, and by all similar methods. Ensures accuracy of all transaction posting and documentation.&nbsp;&nbsp; Reconciles and proofs daily transactions, and balances transaction totals to actual cash, checks, and other negotiable items on hand. Researches transaction documentation to locate and correct errors and out-of-balance conditions.&nbsp; Performs and manages vault operations as assigned, including ordering cash, verifying cash deliveries and pick-ups, vault balancing, vault cash disbursements, processing of loose and bulk coin, night depository transactions, mail transactions, collection items, check proofing, and similar functions.&nbsp;&nbsp; Assist in supervision of teller &amp; banker staff to assure effective utilization of personnel Opens and closes teller facilities during scheduled workdays, as assigned.&nbsp;&nbsp; Performs as Vault Teller.&nbsp; Promote and maintain positive relations with all contacts, customers and potential customers.&nbsp; Performs other related duties as necessary or assigned&nbsp;&nbsp; Complies with federal and state regulations and all established bank policies and procedures.&nbsp; &nbsp; Other Responsibilities&nbsp; Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures.&nbsp;&nbsp; Must have excellent analysis, observation and decision-making skills.&nbsp;&nbsp; Individuals should be able to work under high pressure situations and a stressful atmosphere and should remain composed.&nbsp;&nbsp; High degree of accuracy&nbsp; Strong organizational skills; able to manage priorities and workflow&nbsp;&nbsp; Ability to work independently and as a team member&nbsp;&nbsp; Able to communicate with people at all levels and various backgrounds&nbsp;&nbsp; Must be able to work flexible hours, as scheduled and Monday through Saturday, work at any of the bank's locations, as needed. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Branch Operations Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Manager to join SoFi’s controllership organization, reporting to the Senior Manager, Corporate Assistant Controller. In this role, you will support our growing business and be a key leader in running the daily operations of the Corporate team, with a focus on technical accounting transactions including accounting for equity (ASC 718), leases (ASC 842), Software costs (ASC 985), intangible assets (ASC 350), and investments (ASC 320) This role will also help to facilitate the consolidated close management process, serve as key reviewer of close processes, oversee staff and senior accounting work, as well as other critical responsibilities. Other accounting areas of responsibility within the Corporate Controllership team include: payroll, PP&amp;E, vendor expenses, marketing expenses, and consolidation activities. SoFi’s fast pace of growth provides career development (e.g., work directly with senior and executive management) and learning opportunities (e.g., automation, process improvements, and breadth of products/transactions) considering the role's enterprise-wide exposure. What you’ll do: Directly contribute to the company's financial integrity and growth by managing high-impact financial close processes including overseeing the month-end, quarter-end, and annual financial close processes, ensuring accuracy and compliance Lead the execution of and review of journal entries, results and fluctuations, and reconciliations of general ledger accounts in accordance with US GAAP Drive key initiatives and mentor accounting staff fostering professional development and providing guidance and feedback on journal entries, reconciliations, and variance analyses Oversee the end-to-end accounting process; independently determining methods to solve problems and taking action to execute solutions with limited assistance Research and interpret accounting treatment and apply guidance to corporate accounting matters, vendor contracts, new transactions, and other related areas Support quarterly and annual SEC filings and ensure compliance with SOX requirements Serve as key external audit liaison and act as primary contact for the year-end annual audit, as well as for internal audit and SOX compliance requests, facilitating effective communication and collaboration Drive automation and process improvements to streamline workflows across the accounting function and enhance efficiencies Collaborate cross-functionally to support business decision-making through insightful analysis, fostering a culture of teamwork and transparency What you’ll need: Bachelor’s degree in Accounting or Finance; Masters or MBA preferred 5-8+ years of accounting experience with evidence of assuming roles of greater responsibility Certified Public Accountant (CPA) or equivalent complexity, responsibility, and accountability during their career Big 4 accounting or large regional firm experience, experience in a public company environment preferred Proficiency in MS Excel and excellent writing skills Deep understanding of US GAAP and the ability to communicate complex accounting issues to both finance and non-finance personnel Must demonstrate attention to detail, analytical abilities, and consistent follow-through, including project management skills Strong collaboration skills with experience working cross-functionally with teams in finance, operations, legal, and HR Experience with managing teams ranging from 1-4 Fingerprint background check as required by FINRA due to the nature of this position Ability to influence stakeholders through subject matter expertise and facilitate dialogue that aligns with strategic priorities Nice to have: Experience in financial services and/or technology industries Ability to automate and simplify large datasets Experience with ETL tools and other data transformation tools (Alteryx, Tableau, Snowflake, etc.) Experience with Accounting ERPs (Specifically Workday Financial) Ability to think critically and work independently, while also managing small teams Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Corporate Accounting Manager

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: At SoFi, credit cards are critical to our mission of helping our members get their money right and our goal of becoming a Top 10 Financial institution. Last year we launched two new credit cards to complement our flagship Unlimited 2% Cash Rewards card. And we’re at just the beginning. We are seeking a Credit Card Lead to drive the end-to-end development of a new, innovative card product. This individual will report to the General Manager for SoFi Credit Cards, and collaborate closely with Engineering, Product, Design, Marketing, Operations, Compliance, and Legal to bring the product to life. Once the product is launched, this individual will be responsible for managing all aspects of the card, including profitability, segmentation, activation, and engagement.&nbsp; What you’ll do: Lead the end-to-end development and successful launch of a new, innovative credit card product, ensuring alignment with business goals and customer needs Manage the P&amp;L for the product Develop and execute strategies for customer acquisition, activation, and ongoing engagement to maximize card usage and lifetime value. Monitor key performance indicators (KPIs) such as acquisition, spend, retention, and risk metrics to optimize product performance. Take full ownership of the product’s Profit &amp; Loss (P&amp;L), managing revenue, costs, and profitability to meet financial targets and drive sustainable growth. Work closely with Marketing and EPD teams to design targeted campaigns and promotions that drive adoption and usage. Provide regular updates and insights to the General Manager and senior leadership on product performance, challenges, and growth opportunities. Foster a collaborative environment that encourages innovation, accountability, and cross-team communication throughout the product lifecycle. What you’ll need: Overall 8-10 years of credit card experience, preferably with charge cards Bachelor's degree in Business, Finance, or a related field; MBA preferred. Strong strategic thinking and analytical skills, with the ability to translate insights into actionable plans. Ability to drive timely desired outcomes working collaboratively with various functional stakeholders Ability to work across multiple lines of business and effectively prioritize tasks. Ability to deal with ambiguity and competing objectives in a fast-paced environment. Excellent verbal and written communication skills, with the ability to effectively communicate with all levels of the organization Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Credit Card Lead, New Products

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking an experienced and strategic Crypto AML Advisor &amp; Compliance Officer to lead our compliance oversight program for our growing digital assets and cryptocurrency business. This role will serve as the primary compliance advisor to the Crypto and Digital Asset product teams and business units, ensuring that all related activities are executed in accordance with applicable laws, regulations, and internal policies. You will play a critical role in building, maintaining, and evolving a best-in-class compliance framework tailored to this dynamic and rapidly evolving sector. &nbsp; What you’ll do: Design and oversee the compliance program specific to digital asset and crypto products and operations, consistent with the company’s Compliance Management Program Conduct risk assessments and compliance analyses across the crypto and digital assets business Establish and maintain relevant compliance policies and standards. Serve as the subject matter expert on crypto and digital asset regulatory topics Partner with business, product, operations, engineering, legal, and risk teams (including AML) to advise on compliance implications of new initiatives, product launches, and regulatory developments Collaborate with AML Compliance and Financial Crimes teams to ensure that digital asset products meet Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and sanctions requirements Provide clear and pragmatic compliance guidance in a fast-paced and ambiguous environment Engage with regulators, industry groups, and internal stakeholders to promote a culture of compliance and transparency Ensure effective compliance training programs for employees on crypto compliance topics and regulatory expectations Promote awareness of emerging compliance risks in the crypto ecosystem &nbsp; What you’ll need: Bachelor’s degree required; advanced degree strongly preferred Minimum of 7 years of relevant compliance experience in financial services, with at least 3 years in crypto, blockchain, or digital asset-related compliance In-depth understanding of U.S. regulatory regimes affecting digital assets Deep understanding of cryptocurrency products and services, including but not limited to: Crypto custody (hot/cold wallets, private key management) Crypto trading and market structure (spot, derivatives, DEXs, liquidity models) Staking and yield products Blockchain protocols and smart contract risks Wallet technology and on/off ramp infrastructure Proven experience working with product, technology, and legal teams to operationalize compliance requirements Ability to translate complex regulations into actionable guidance for business stakeholders Experience interfacing with U.S. federal and state regulators, particularly in connection with fintech or crypto products Strategic thinker with high attention to detail and organizational skills Comfort navigating ambiguity and working in a high-growth, fast-paced environment Strong interpersonal skills and ability to influence across functions&nbsp; Preferred: &nbsp;Knowledge of international crypto and digital asset markets and regulatory regimes Experience with decentralized finance (DeFi), NFTs, stable-coins, blockchain forensics, and tokenized assets are a plus &nbsp; Hiring in the following locations:&nbsp; FL - JacksonvilleNC - CharlotteWA - SeattleUT - Cottonwood HeightsUS - RemoteCA - San FranciscoNY - New York CityTX - FriscoCompensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Crypto AML Advisor & Compliance Officer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi’s Director, Fraud Model Development is a leadership position within SoFi’s fraud model organization whose mission is to protect SoFi and its members using leading edge tools, technology and data models.&nbsp; This role will report to the Senior Director of Fraud Models and Ops Business Intelligence and will lead a team responsible for the development and validation of a wide variety of fraud models. This is a highly visible role within SoFi’s data science and BI community and directly contributes towards key company goals and objectives.&nbsp; &nbsp; What you’ll do:&nbsp; Innovate: &nbsp;Bring your brightest ideas to building fraud risk strategies and models. This means you will architect fraud risk models across dozens of dimensions including ACH, payment transactions, credit and ATO risk, among others. You will be empowered to utilize cutting edge data models, and your team will be supported by platform SoFi AI / ML capabilities. You will stay current with industry trends and best practices in modeling and model risk management and apply them to your team’s work. Leverage Data to drive decisions:&nbsp; Your deep analysis will power the future of managing Fraud and protecting our members, using our real-time data ecosystem – including multi-product internal, bureau, third-party, and alternative data sources.&nbsp;&nbsp; Iterate, learn, optimize:&nbsp; We are all responsible for innovation and must embrace data-driven decisions. You will be expected to build models capable of running various risk scenarios and permutations to ensure SoFi constantly improves the experience and security for our members.&nbsp; Collaborate: &nbsp;You will work collaboratively with business partners such as Operations, Finance, Legal and Compliance to deliver successful business results. You will partner closely with implementation / engineering teams to accurately deploy new AI/ML models and strategies. You will work with the Model Risk Management group to continually evolve model performance and how we can leverage these models to improve the member experience.&nbsp; Minimize Risk and Drive Performance Outcomes:&nbsp; You deeply understand Fraud risk and develop approaches to both mitigate loss and responsibly grow revenue. You will monitor the performance of strategies and model portfolios and document and communicate results.&nbsp;&nbsp;&nbsp; Hire and Develop the Best:&nbsp; &nbsp;You will be expected to be a dynamic leader of our rapidly growing business, where hiring and developing talent is paramount. You will supervise a team of 4-5 model development experts in the work of developing Fraud risk models across numerous member use cases and attack vectors. &nbsp; What you’ll need: At least 8 years of progressive experience in model development or model risk management within midsize or large U.S. financial institutions, including at least 3 years experience supervising model developers.&nbsp; Bachelor’s degree in Statistics, Mathematics, Economics, Engineering, Computer Science, or a quantitative field required. Master’s or Ph.D. degree preferred. Deep knowledge of traditional statistical modeling methods (OLS, logistic regression, survival modeling, etc.) and at least moderate knowledge of artificial intelligence / machine learning approaches (gradient boosting models, neural networks, etc.) Ability to explain risks associated with complex technical matters to a non-technical audience.Experience in building and leading high-performing teams, including attracting and retaining top talent. Ability and confidence to exercise influence over a wide range of individuals at all levels of technical and business leadership. Preferred:&nbsp; Experience building or working within graph databases to build Fraud Risk models&nbsp; Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Director, Fraud Model Development

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a highly experienced and strategic leader to fill the position of Director, Global Payroll and Equity. This pivotal role will be responsible for setting the strategy and vision for the payroll and equity teams, ensuring operational excellence, and leading key initiatives. The Director will provide expert guidance on all aspects of global payroll and equity administration, including compliance, reporting, and process optimization. A proactive and collaborative leader, the ideal candidate will work cross-functionally with various internal departments to integrate payroll and equity considerations into business decisions and foster a culture of excellence within the team. This role will report to the Senior Director, Tax &amp; Transformation within the Controllership department and will be a strategic partner to internal departments, including Finance, Accounting, Legal, People, and business units. &nbsp; What you’ll do: Operational Oversight &amp; Compliance Oversee and manage the accurate and timely processing of payroll for all global employees, including those in North America, South America, Asia and Europe. Provide education, training, and clear communication on payroll and equity operations to key stakeholders across the company, ensuring trust, transparency, and a sustained reputation for operational excellence. Ensure compliance with all relevant international and domestic laws and regulations, including periodic filings and tax laws. Lead payroll tax-related efforts and maintain market knowledge of best practices, including internal controls and audits. Lead all aspects of equity administration, reporting, and regulatory filings. Identify and solve complex challenges where established principles may not fully apply, making final decisions on implementation and ensuring operational effectiveness. Provide oversight and strategic direction for payroll accounting entries and reconciliations, collaborating with the accounting team on month-end close and financial reporting. Strategic Leadership &amp; Management Develop and execute the overall global payroll and equity strategy in alignment with the company's goals. Serve as a subject matter expert and strategic partner to various internal departments on all payroll and equity matters. Participate in the development of methods, techniques, and evaluation criteria for projects, programs, and people at the company level. Lead, mentor, and develop a high-performing global team of 10+ individuals, fostering a culture of continuous learning, collaboration, and excellence. Attract, develop, and mentor talent through deliberate interactions, career conversations, stretch assignments, and coaching. Cross-functional Collaboration &amp; Partnership Collaborate with People, Legal, Accounting, Finance, Tax and other business units to ensure seamless integration of payroll and equity processes and provide guidance on taxation and other issues. Oversee relationships with external consultants and third-party vendors supporting payroll, equity administration, and compliance. Communicate complex payroll and equity concepts in a clear and concise manner to non-payroll professionals and senior leadership. Reconcile multiple stakeholder views to drive business results. &nbsp; What you’ll need: Education: Bachelor's degree in a related field or equivalent experience. Certifications: CPA, CEP, CPP or other relevant certificationsExperience: 15+ years, or 12+ years with Master’s degree, of progressive experience, which includes multi-state and international payroll processing and taxes, with a proven track record of leading payroll teams. Experience with payroll for over 2,000 employees is required. Technical Skills: Deep knowledge of multi-state, international, and expatriate tax and payroll regulations. Experience with payroll processing related to equity compensation, including restricted stock units and stock options. Proficiency with various compensation systems, such as Workday and Fidelity. Experience with payroll audits and global compliance. Leadership &amp; Management: Proven leadership and team management experience, with a track record of building, developing, and mentoring high-performing professionals. Ability to lead complex projects to successful completion in a deadline-driven environment. Personal Attributes: Strong analytical, problem-solving, and organizational skills with high attention to detail. Exceptional communication and interpersonal skills, with the ability to build effective relationships and collaborate with cross-functional teams. Self-starter with a positive attitude and a strong work ethic. &nbsp; SoFi Core Values As a Value Carrier for SoFi, you will be expected to encompass and encourage others to be a champion of our core values and the SoFi Way. This includes leading with positivity, setting the cultural tone, and ensuring inclusive interactions. You will influence and develop the engagement and culture of your team and department.Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Director, Global Payroll and Equity

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for a highly motivated and experienced Finance Business Partner to join our growing Strategic Finance team. Strategic Finance enables SoFi to develop and execute its growth strategy by driving financial visibility and accountability. As a key business partner, you will provide financial leadership and strategic insights for SoFi’s upcoming Crypto business. This role will also focus efforts on continued improvement within overall Finance processes, scalability, and automation. What you’ll do: Facilitate annual and quarterly financial forecasting for SoFi's upcoming Crypto business in partnership with Business Unit (BU) leaders and in collaboration with stakeholders across marketing, product, risk and operations Be a strategic partner to the Crypto team to identify and monitor key performance indicators and develop actionable insights Enable the Crypto team to prioritize initiatives and make real-time decisions by evaluating and sizing impact to key growth and financial metrics Drive informed decision-making by developing and presenting cost-benefit analyses, quarterly forecasts, and key business updates to Executive Leadership Prepare recommendations on incremental investment opportunities by weighing financial and strategic trade-offs Collaborate effectively with the Accounting department on complex accounting issues Show up as a positive culture carrier aligned with our values, driving inclusiveness, belonging, and mentorship within and outside of Finance What you’ll need: 12+ years of related experience, ideally in corporate finance, financial planning and analysis (FP&amp;A), investment banking, investment management, or consulting Experience supporting a crypto business as a Finance partner Experience preparing and presenting information to key decision makers Excellent analytical, verbal, and written communication skills with rigorous attention to detail&nbsp; Expert financial modeling skills (complex formulas, effective lookups and the ability to build a financial model from scratch) Expert Proficiency in Excel, PowerPoint, or Google Docs/Sheets/Slides Experience with FP&amp;A systems Collaborative working style and demonstrated ability to build strong cross-functional relationships Inquisitive nature, attention to detail, diligence, work ethic, a learning mindset, and a positive attitude Willingness to embrace unstructured environments and problems, and manipulate large data sets Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Bachelor's degree in Economics, Finance, Accounting, or equivalent knowledge (CFA, FP&amp;A experience, Investment analyst) Nice to have: FP&amp;A experience supporting financial services industry is a strong plus Deep understanding of P&amp;L dynamics&nbsp; Previous people management experience Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Director, Strategic Finance, Crypto

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role:&nbsp; We're looking for a detail-oriented Disposition Review Specialist to join our team. In this role, you will be a key contributor in ensuring our mortgage and home equity loan processes are efficient and compliant with federal regulations. You'll be responsible for reviewing loan files and ensuring timely and accurate disposition, with a special focus on adhering to the Equal Credit Opportunity Act (ECOA) and Regulation B. This role requires strong problem-solving skills and a solid background in mortgage operations and compliance. What You’ll Do:&nbsp; Process Management: Monitor and process daily work queues to facilitate the accurate and timely disposition of loan files. Regulatory Compliance: Implement internal procedures to ensure the correct and timely delivery of Adverse Action Notices in accordance with ECOA and Regulation B guidelines. Interdepartmental Collaboration: Work closely with Mortgage and Home Equity Sales and Operations teams to review and resolve issues with loan files submitted for disposition. Quality Assurance: Perform thorough data and document validation against product guidelines and conduct Quality Assurance (QA) testing on loans to ensure full compliance with Regulation B (ECOA) and Regulation C (HMDA). Ad Hoc Duties: Perform other related duties as assigned to support department objectives. Cultural Alignment: Actively demonstrate behaviors that align with the organization’s desired culture and values. What You Need:&nbsp; Education &amp; Experience: An Associate's degree or equivalent work experience, with a minimum of 3 years of experience in the mortgage industry. Technical Knowledge: Advanced knowledge of Regulation B (ECOA) and intermediate knowledge of Regulation C (HMDA). Software Proficiency: Strong experience with mortgage origination software, specifically Encompass and Blend, and proficiency in Microsoft Office Suite. Skills: Excellent problem-solving, critical thinking, time management, and organizational skills. Preferred Qualifications: Prior experience in a compliance or quality assurance role within a financial institution. Familiarity with other relevant mortgage regulations. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Disposition Review Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Dispute Investigative Quality Assurance Analyst works cross-functionally with business units across Operations to help ensure adherence to policies, procedures and compliance expectations. Serves as a Disputes Subject Matter Expert and proactively supports the Fraud Disputes team with data analytics, recommendations and proposed action plans to maintain performance, improve policies and procedures, and assist in developing training material.&nbsp; The SoFi Disputes CoE is a fast paced environment that is focused on both member and agent experience through the dispute resolution process. This role requires the ability to be comfortable and high performing in a changing and complex environment. &nbsp; What you’ll do: Responsible for completing quality reviews of all stages of a dispute with a primary focus on decision accuracy. A Subject Matter Expert on all dispute types covered by the team; Reg E, Reg Z, Reg CC Stay up to date on industry trends as it relates to financial transaction activities and disputes Proactively work with management on team processes to provide feedback to help improve efficiency, accuracy &amp; quality of reviews and highlight any concerns Adhere to department SLAs&nbsp; Create and maintain strong/positive relationships with internal and external partners Ensure dispute activities comply with all laws, regulations, and SoFi directives&nbsp; Proactively identify risks and opportunities, addressing and/or escalating issues to stakeholders and business unit leaders Deep understanding of processes within each SoFi product and recommend appropriate control points to ensure safety and soundness of functionality Partner with PMO and Engineering on automation and enhancements to processes Communicate ongoing evaluation and project performance with key stakeholders and business leadership Establish and maintain an effective feedback loop with stakeholders and business unit leaders Support special projects and seek efficiencies within QA processes QA production support when necessary &nbsp; What you’ll need: Ability to learn net new processes and systems quickly Minimum 3 years of previous experience in banking or fintech disputes and investigations Knowledge of banking compliance trends, rules, and regulations Excellent organizational and both written and verbal communication skills Professional demeanor and excellent work habits, independently and in a team environment Interpersonal skills/ Ability to establish peer relationships&nbsp; Experience working in processes that must adhere to&nbsp; NACHA, Reg E, Reg CC, Reg D, Truth in Savings Act, etc. Self-motivated and able to work independently applying analytical skills required to manage reviewing tasks Strong understanding of financial services, including operations and compliance, Reg E, Reg Z,&nbsp; Ability to multi-task and manage competing priorities Must be detail oriented with an ability to work in a fast-paced environment Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Proficient with Google Docs and Forms Nice to Have&nbsp; A Combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions 3+ year working experience preferred in banking or credit union operations that provides a working knowledge of products, services, systems operational policies and procedures, and regulatory compliance issues Demonstrable decision making skills (experience making decisions, uncovering needs) Ability to be comfortable and high performing in a changing and complex environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Dispute Investigative Quality Assurance Analyst

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Hiring Manager: Bobby Gilmore Internal Recruiter: Bailey Frazier Job Level: IC2 The role The Dispute Investigative Quality Assurance Analyst works cross-functionally with business units across Operations to help ensure adherence to policies, procedures and compliance expectations. Serves as a Disputes Subject Matter Expert and proactively supports the Fraud Disputes team with data analytics, recommendations and proposed action plans to maintain performance, improve policies and procedures, and assist in developing training material.&nbsp; The SoFi Disputes CoE is a fast paced environment that is focused on both member and agent experience through the dispute resolution process. This role requires the ability to be comfortable and high performing in a changing and complex environment. What you’ll do: Responsible for completing quality reviews of all stages of a dispute with a primary focus on decision accuracy. A Subject Matter Expert on all dispute types covered by the team; Reg E, Reg Z, Reg CC Stay up to date on industry trends as it relates to financial transaction activities and disputes Proactively work with management on team processes to provide feedback to help improve efficiency, accuracy &amp; quality of reviews and highlight any concerns Adhere to department SLAs&nbsp; Create and maintain strong/positive relationships with internal and external partners Ensure dispute activities comply with all laws, regulations, and SoFi directives&nbsp; Proactively identify risks and opportunities, addressing and/or escalating issues to stakeholders and business unit leaders Deep understanding of processes within each SoFi product and recommend appropriate control points to ensure safety and soundness of functionality Partner with PMO and Engineering on automation and enhancements to processes Communicate ongoing evaluation and project performance with key stakeholders and business leadership Establish and maintain an effective feedback loop with stakeholders and business unit leaders Support special projects and seek efficiencies within QA processes QA production support when necessary What you’ll need: Ability to learn net new processes and systems quickly Minimum 3 years of previous experience in banking or fintech disputes and investigations Knowledge of banking compliance trends, rules, and regulations Excellent organizational and both written and verbal communication skills Professional demeanor and excellent work habits, independently and in a team environment Interpersonal skills/ Ability to establish peer relationships&nbsp; Experience working in processes that must adhere to&nbsp; NACHA, Reg E, Reg CC, Reg D, Truth in Savings Act, etc. Self-motivated and able to work independently applying analytical skills required to manage reviewing tasks Strong understanding of financial services, including operations and compliance, Reg E, Reg Z,&nbsp; Ability to multi-task and manage competing priorities Must be detail oriented with an ability to work in a fast-paced environment Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Proficient with Google Docs and Forms Nice to have:&nbsp; A Combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions 3+ year working experience preferred in banking or credit union operations that provides a working knowledge of products, services, systems operational policies and procedures, and regulatory compliance issues Demonstrable decision making skills (experience making decisions, uncovering needs) Ability to be comfortable and high performing in a changing and complex environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. NOTE: For this role, based on the level and job location, the salary range is $64,000 - $80,000. The role: We are seeking a talented and self-motivated Fraud Investigator to join our Fraud Operations team. Our candidate's main focus will be investigating SoFi’s Credit Card fraud, specifically application fraud, account activity fraud, and fraud claims.&nbsp; An Investigation will include reviewing all SoFi products associated with the case (Credit Cards, Loans, Investment, and Checking/Savings).&nbsp; The Investigator will determine if the activity identified requires to file or not to file Suspicious Activity Reports. The ideal candidate will be able to advise and assist Management with creating and implementing strategic decisions, while driving business objectives.&nbsp; What you’ll do:&nbsp; Conducts thorough investigations on identified and suspicious accounts within the specified systems. Ability to create a case file with documentation to support the final decision. Monitoring of fraud claims to ensure the validity of the claim, which may include contacting merchants, and financial institutions and/or clarifying customer statements as necessary.&nbsp; Gathering appropriate documentation to support the final determination Identify fraud trends, make recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management&nbsp; Review alerts/reports to detect unusual activity including writing narrative, and&nbsp; gathering supporting documentation&nbsp; Ensure compliance with departmental standards and processes to increase production and accommodate work volumes Assist Management with creating short-term and long-term plans identifying associated benefits of strategies that are to be developed to reduce fraud exposure&nbsp; Builds and maintains thriving relationships between partners and vendors, cultivating a culture of collaboration, transparency, and mutual success Fosters a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while focusing on continuous improvement. What you’ll need: 3+ years of relevant fraud investigation experience in the banking or financial services industry&nbsp; Strong knowledge of credit cards while also having a working knowledge of check, ACH, wire, debit card, and other payment channels operating rules. Understanding of electronic crimes as they relate to card fraud and theft of credentials Thorough understanding of credit card operations, regulations, industry trends &amp; best practices.&nbsp; Working knowledge of banking operations and applicable regulations Must be able to establish peer relationships;&nbsp; communicate and work effectively with all levels within the organization/vendors/external financial institutions Excellent project management, organizational, and negotiation skills are required&nbsp; Excellent Skills in: time management, decision-making, judgment, problem-solving, and prioritization Accepts responsibility, ownership, and accountability for work results and actions Thrives in a high-volume, energetic, and team-focused environment&nbsp; &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are seeking a talented and self-motivated Fraud Investigator to join our Fraud Operations team. Our candidate will be responsible for all aspects of fraud investigations as it relates to our Investment products including: Application Fraud, Transactional Reviews, as well as the review of any/all activity suspected of fraud; advising and assisting Management in making and implementing strategic decisions and objectives; and driving business objectives.&nbsp; What you’ll do: Conducts thorough investigations and inquiries on identified and suspicious Investment accounts within the specified systems&nbsp; Investigate and gather information on suspected fraud cases including contacting financial institutions and/or clarifying customer statements as necessary Identify fraud trends, make recommendations for new strategies to prevent additional losses, and assume responsibility for special projects as assigned by Management&nbsp; Analyzes and reviews potentially fraudulent activity, to ensure minimal loss to the organization. Coordinates cross-functional communication, to resolve fraud situations and provides recommendations to resolve fraud Review alerts/reports to detect Suspicious Activity and file required reports (SARS) as appropriate&nbsp; Conduct periodic internal account/customer reviews to identify potentially fraudulent activity&nbsp; Compile information from multiple channels and determine which accounts need to be restricted and or liquidated/closed Respond promptly and exercise exceptional communication skills in an effort to optimize each contact with customers, partners, and external vendors/banks&nbsp; Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction&nbsp; Investigate the fraud alerts to protect the institution from fraud-related losses and improve customer experience&nbsp; Assists with creating and implementing policies and procedures across all teams&nbsp; Assist Management in the construction of short-term and long-term plans with associated benefits of strategies that are to be developed to reduce fraud exposure&nbsp; Provides internal support to other business units on fraud-related issues Builds and maintains thriving relationships between partners and vendors, cultivating a culture of collaboration, transparency, and mutual success Fosters a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls Works effectively across the organization to maximize company resources What you’ll need: 3+ years of relevant fraud experience in the Investment or Securities services industry&nbsp; Knowledge of ACH, wire, ACATs, and other payment channels operating rules&nbsp; Thorough understanding of Investment and Securities operations, industry trends &amp; best practices, and federal and state banking regulations Outstanding time management skills and interpersonal skills, and the ability to work with all levels within the organization in a collaborative manner Must be able to establish peer relationships and communicate effectively with multiple company disciplines, cross-functional, and external teams Excellent project management, organizational, and negotiation skills are required&nbsp; Proficiency in Google, Excel, and PowerPoint Ability to apply sound judgment effectively solves problems and determines fraudulent activity consistently Understanding of electronic crimes as they relate to fraud and theft of credentials Excellent critical thinking and problem-solving skills Detail-oriented and process-oriented approach Accepts responsibility, ownership, and accountability for work results Finds a high-volume, dynamic, and team-focused environment engaging Ability to organize and prioritize workload &nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Investigator (Invest)

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The role: We are looking for a Data Scientist and/or Machine Learning model developer to join our Fraud Model Development Team. This team member’s responsibilities include model development and performance monitoring supporting data-driven decision-making in partnership with our Fraud and Risk management teams. The Data Scientist will play a key role in developing Fraud models to reduce loss, minimize false positives and ultimately help SoFi protect our members. These models will apply to all SoFi products and services including Personal Loans, Student Loans, Credit Cards and Crypto.&nbsp; &nbsp; The Staff Data Scientist will contribute to the performance analysis of SoFi products using empirical measurements, develop quantitative and machine learning models to minimize Fraud losses and provide insights on the drivers for losses. She/He will also collaborate with the Business Units, Finance, Accounting, Operations and Fraud Risk groups. This position requires knowledge of data analytics and modeling using Python and machine learning/analytical packages as well as strong problem solving skills. The ideal candidate should have hands-on knowledge on common Fraud reduction methodologies and excellent knowledge of data science, statistical methodologies and machine learning models (e.g. linear regression, logistic regression, decision trees, gradient boosting, random forests, neural network, clustering analysis etc.). By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. &nbsp; What you’ll do: The Data Scientist will help SoFi develop better data driven modeling solutions by: Developing quantitative/machine learning models to reduce Fraud losses, and OpEx related to supporting Fraud complaints and disputes Aggregating and synthesizing datasets from multiple data environments Analyzing complex datasets to understand the performance and drivers for losses across various products Investigating external risk data to identify trends in the market and industry Conducting loss sensitivity analysis Automating models and analytical dashboards Monitoring the models’ performance and re-calibrating the models as needed Working with Business Units, Operations, Product, Capital Markets, Finance, Accounting and Risk partners to ensure correct loss expectations and trend of losses are communicated effectively and executed appropriately &nbsp; What you’ll need: 5+ years of loss forecasting experience and/or a Master’s or PhD degree in Statistics, Mathematics, Economics, Engineering, Computer Science, or a quantitative field Proficient in Python, SQL &amp; Tableau Experienced in model development and data analysis with deep knowledge of data science, statistical methodologies and machine learning models, e.g. linear regression, logistic regression, decision trees, gradient boosting, random forests, neural network, clustering analysis etc. Hands-on knowledge on common loss forecasting methodologies Someone who is highly motivated and drives change, is eager to learn and able to work collaboratively in a complex and fluid environment &nbsp; Nice to have: Familiarity working with graph databases Experience with developing and productionizing models in the AWS environment a plus Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Model Developer

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a talented and self-motivated Fraud Prevention and Detection Specialist to join our SoFi Fraud Operations team. This individual will be responsible for all aspects of reviews as they relate to credit card account openings, fraud referrals, and the review of transactional activity in our checking/savings accounts, credit card, and investment products; inbound/outbound calls to confirm activity; advising and assisting Management in making and implementing strategic decisions and objectives; and driving business objectives. What you’ll do:&nbsp; Conducts thorough reviews and inquiries on identified and suspicious Member accounts within the specified systems Completes inbound/outbound calls with members, fraudsters, business entities, or other financial institutions&nbsp; and takes appropriate action based on results Analyze and review potentially fraudulent activity, to ensure minimal loss to the organization and SoFi Members Coordinates cross-functional communication, to resolve fraud situations and provides recommendations to resolve fraud Assist in the development, maintenance, and implementation of&nbsp; SoFi and bank regulatory policies/procedures to detect and prevent fraudulent activity Interacts with SoFi members, as needed, who are reporting fraudulent activity Review Member accounts for potential fraudulent activity&nbsp; Compile information from multiple channels and determine which accounts need to be restricted and what departments need to be contacted Enter&nbsp; and maintain accurate case detail notes for all alerts received and report type of fraud on each occurrence Provide escalation and updates to the supervisor regarding alerts worked Respond promptly and exercise exceptional communication skills to optimize each contact with members, partners, and external vendors/banks Ensures compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced member satisfaction Foster a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls Handle any special projects as assigned by the fraud management team&nbsp; &nbsp; What you’ll need: 1+ years experience in banking, financial services, and/or other related industries preferred Knowledge of personal loan product preferred&nbsp; Outstanding time management skills and interpersonal skills, and the ability to work with all levels within the organization in a collaborative manner Must be able to establish peer relationships and communicate effectively with multiple company disciplines, cross-functional, and external teams Ability to use Microsoft Office products. Excellent written and verbal communication skills Ability to apply sound judgment, effectively solve problems, and determine fraudulent activity consistently Detail-oriented and process-oriented approach&nbsp; Accepts responsibility, ownership, and accountability for work results Finds a high-volume, dynamic, and team-focused environment engaging Ability to organize and prioritize workload High school diploma or equivalent required Must have the availability to work flexible hours that will include weekends Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Prevention and Detection Specialist, Lending

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Fraud Quality Assurance Dispute Specialist provides oversight of the work completed by both SoFi Fraud Dispute Investigations staff and/ or outsourced items with third party vendors to ensure we are in compliance with state and federal laws and regulations, and SoFi's policies and procedures. The Fraud QA Dispute Specialist serves as a Subject Matter Expert and will proactively support SoFi’s Dispute Investigations divisions in its QA function by conducting evaluations of all disputes handled by the Dispute Investigations team.&nbsp; What you’ll do: Monitor Fraud Dispute Investigations/BPO disputes related to ACH, debit card, P2P and Zelle transactions assess quality, compliance, decision making and/or process improvement opportunities Keep informed on industry trends as it relates to financial transaction activities and disputes A Subject Matter Expert on all dispute types; Reg E, Reg Z, Reg CC Interact closely with matrixed cross-functional teams (both internal and external) in order to secure alignment. As necessary, diagnose, correct and document issues, risks and problems using Quality Assurance (QA) practices Build effective relationships with internal/external stakeholders and ensure alignment between stakeholders Research data and information to provide insights and recommendations Identify coaching insights and opportunities. Provide information to management regarding opportunities for coaching and training of employees to improve handling of disputes Escalate high risk issues, behaviors or trends to management for corrective/remedial action as required Provide recommendations to improve the effectiveness of the dispute investigation process while maintaining cost effectiveness Follow-up with the business unit to ensure corrective actions are executed timely. Provide detailed and timely reporting weekly, monthly and ad hoc to share information related to errors and observations Prioritize competing responsibilities based on workload and demands Maintain an awareness of and act in accordance with team goals and business unit policies Perform ad hoc duties as assigned What you’ll need: Must have 2+ years Dispute Investigations experience in a financial services environment Strong understanding of financial services, including operations and compliance, Reg E, Reg Z, Self-motivated and able to work independently applying analytical skills required to manage reviewing tasks Exceptional understanding of Fraud best practices and current Fraud trends as it applies to financial products and services Strong written communication skills are required to answer questions and communicate issues clearly &amp; concisely to associates, customers as well as management Ability to multitask and manage competing priorities Must be detail oriented with an ability to work in a fast-paced environment Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Decision making skills (experience making decisions, uncovering needs) Ability to react to change quickly and implement new processes &amp; procedures Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Quality Assurance Dispute Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role:The Fraud Quality Control Analyst provides oversight of the work completed by both SoFi Fraud Operations staff and/ or outsourced items with third-party vendors to ensure we are in compliance with state and federal laws and regulations, and SoFi's policies and procedures. The Fraud QC Analyst serves as a Subject Matter Expert and will proactively support SoFi’s Fraud Operation divisions in its QC function by conducting evaluations of Unusual ACtivity Reports for PL, banking, invest, and credit card products.What you’ll do:&nbsp;Review Unusual Activity Report submissions to ensure that the Unusual Activity Report meets regulatory standards, is well-written and provides a clear summary of money movement and account activity.Keep informed of current Fraud and Risk policiesAs necessary, diagnose, correct, and document issues, risks, and problems using Quality Conrol (QC) practicesBuild effective relationships with internal/external stakeholders and ensure alignment between stakeholdersIdentify coaching insights and opportunities. Provide information to management regarding opportunities for coaching and training of employees to improve the handling of calls/alertsEscalate high-risk issues, behaviors, or trends to management for corrective/remedial action as requiredProvide recommendations to improve the effectiveness of the fraud review process while maintaining cost-effectivenessFollow up with the business unit to ensure corrective actions are executed timely.Prioritize competing responsibilities based on workload and demandsMaintain an awareness of and act in accordance with team goals and business unit policiesPerform ad hoc duties as assignedWhat you’ll need:Must have 2-3 years of previous Fraud Investigations experience in a financial services environment in multiple products (checking/savings, lending, credit card, etc.)Must have a strong understanding of the Bank Secrecy Act and SAR processSelf-motivated and able to work independently applying analytical skills required to manage reviewing tasksStrong written communication skills are required to answer questions and communicate issues clearly &amp; concisely to associates, customers as well as managementAbility to multitask and manage competing prioritiesMust be detail-oriented with an ability to work in a fast-paced environmentProficient with Microsoft Office Suite (Word, Excel, PowerPoint)Decision-making skills (experience making decisions, uncovering needs)Ability to react to change quickly and implement new processes &amp; proceduresCompensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Fraud Quality Control Analyst

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Head of Fair and Responsible Banking is a key member of the Compliance senior leadership team responsible for designing, implementing, and overseeing the enterprise-wide strategy for fair lending, responsible banking, and consumer complaint management. This role leads the fair lending advisory and analytics functions, which ensures that all business practices are aligned with fair lending regulatory expectations and internal standards.&nbsp; The role will also provide strategic direction, subject matter expertise, and oversight for the broader fair banking practices and consumer complaints. &nbsp; This leader will partner with lines of business, compliance, risk and legal teams to proactively identify risks, provide credible challenge, and implement sustainable solutions. The successful candidate will bring deep fair lending, responsible banking and complaints oversight regulatory expertise, analytical acumen, and a passion for embedding responsible banking concepts into financial products, services, and operations. &nbsp; What you’ll do:&nbsp; Strategic Leadership Develop and lead the bank’s Fair and Responsible Banking program, ensuring alignment with regulatory requirements, enterprise risk appetite, and core values Serve as the enterprise subject matter expert on fair lending, UDAAP, and related consumer protection laws (e.g., ECOA, FHA, regulatory guidance) Provide strategic and operational leadership to the Fair Lending Advisory, Fair Lending Analytics, Responsible Banking, and Complaints Management Oversight teams Build, lead, and mentor a team of highly experienced compliance professionals and data scientists focused on all aspects of fair and responsible banking &nbsp; Fair Lending Advisory Maintain and execute the fair lending program Lead a team of experienced fair lending officers to execute the program&nbsp; Act as subject matter expert to both the first and second lines, regarding fair lending risk and oversight expectations Advise compliance, risk, product, credit, marketing, etc., teams on fair lending risks across the lending lifecycle Design and execute the fair lending risk assessment Design and execute fair-lending related review and monitoring activity&nbsp; Ensure appropriate and effective fair lending training across the organization &nbsp; Fair Lending Analytics Maintain and execute the fair lending analytics program Lead a team of data scientists to execute the program Act as subject matter expert to both the first and second lines regarding fair lending analytics and ongoing monitoring processes and oversight expectations Oversee the use of advanced statistical and analytics tools to detect and monitor fair lending risk&nbsp; &nbsp; Responsible Banking Maintain and execute the responsible banking program Lead a team of responsible banking officers to execute the program&nbsp; Design and execute the responsible banking risk assessment Act as subject matter expert to both the first and second lines regarding responsible banking risk and oversight expectations Ensure appropriate and effective responsible banking training across the organization Complaints Management Oversee the enterprise complaints management program, ensuring robust intake, analysis, resolution, and escalation processes. Analyze complaint trends to identify systemic issues and opportunities for product or service enhancements Implement effective regulatory complaint response policies Report findings to senior management and help drive root-cause remediation efforts Governance, Reporting, and Regulatory Engagement Prepare and present reports, metrics, and risk assessments to the Board, Risk Committees, and regulators Lead responses to regulatory examinations, inquiries, and feedback related to fair and responsible banking and complaints oversight &nbsp; What you’ll need: Deep, applied knowledge of federal and state fair lending and consumer protection laws and regulations (e.g., ECOA, FHA, UDAAP, etc.) 15+ years directly leading fair lending and responsible banking programs at mid to large sized national banks 10+ years directly leading fair lending analytics teams 10+ years applying fair lending concepts to mortgage products and processes (additional experience in the 1LOD preferred) 10+ years applying fair lending concepts across multiple other products and processes (personal loans, student lending, card, auto)&nbsp; 10+ years applying responsible banking concepts across a broad range of banking and financial products and services&nbsp; 7+ years directly leading enterprise complaints&nbsp; oversight programs and broad understanding of a range of associated regulations (Reg E, Reg Z, Reg DD, etc.) Proven ability leading large, highly experienced, teams of compliance officers and data scientists&nbsp; Significant experience leading relationships with regulatory agencies (e.g., CFPB, OCC) Strategic thinker with strong solutions-focused business acumen and ability to influence across all levels of the organization Proven ability to&nbsp; build collaborative relationships with cross-functional partners Strong written and verbal communication skills.&nbsp;&nbsp;&nbsp; Comfortable presenting to and advising executive leadership and regulators High integrity, ethical judgment, and commitment to advancing financial inclusion and fairness Experience operating in a fast-paced, growth-oriented company &nbsp; Nice to have: Bachelor’s degree or advanced degree in related field Experience working in a bank 1LOD Certification in compliance or risk management (e.g., CRCM, CCEP, FRM). Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Head of Fair and Responsible Banking

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role:The closing team schedules all the closings with our members and works directly with title to speed the process along. &nbsp; What You’ll Do: Ensure files and documents meet company, investor, and compliance requirements. Confirm that documents are drawn within posted turn times and consistently meet deadlines. Process a minimum of 3 files per day during normal business operations. Adhere to fluctuating file processing minimums as set by management. Reconcile and approve Closing Disclosure. Schedule loan closings with the borrower. Prepare closing documents. Develop in-depth knowledge of the entire loan life cycle in order to fully understand the implications of the work of the closing function. Accurately file documents and information in the system and ensure all information is complete and accurate. Use checklists and other job aides as necessary to accurately complete all required information. Coordinate and communicate with processing, underwriting, and post-closing departments for correcting and completing the closing. What You’ll Need: Knowledge of TRID guidelines Conventional, FHA/VA experience a plus Knowledge of Encompass is preferred Must be detail-oriented, committed to accuracy with a strong sense of urgency Strong written and oral communication skills Ability to work independently, multitask, and prioritize to meet deadlines &nbsp; Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Home Equity Loan Originators (MLOs) drive SoFi Lending Corp.’s Home Loans sales team. MLOs are responsible for the customer experience throughout the mortgage origination process by guiding the member/customer through the mortgage application, creating a different kind of mortgage experience than the industry norm.&nbsp; What you’ll do: Evaluate initial loan applications and documentation to confirm credit worthiness and ability to repay&nbsp; Complete initial analysis of applicants’ credit, income, by verifying initial decisions and communicating this to the applicant&nbsp; Communicate critical origination timeline, product, pricing and underwriting requirements to all applicants&nbsp; Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to successfully move loans through the sales process to funding&nbsp; Communicate suspense, loan approval and/or declinations to ensure customer is informed at all times&nbsp; Coordinate and manage realtors, builders, mobile signers and other third parties&nbsp; Oversee loan process to ensure timely delivery and content communication with borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure and closing documents.&nbsp; Improve upon and refine sales and customer service knowledge and techniques via ongoing training&nbsp; Maximize the number of qualified loans funded monthly&nbsp; Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine&nbsp; Ensure all leads provided are worked with highest degree of urgency, meeting or exceeding customer expectations throughout the loan originations process&nbsp; What you’ll need: Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process&nbsp; Driven by high performance in a high expectation commission environment&nbsp; Strong verbal and written communication skills&nbsp; Industry leading pipeline management skills&nbsp; Background or previous experience in financial services and sales in an inbound or outbound call center&nbsp; Solid time management skills and the ability to prioritize activities&nbsp; Ability to establish and maintain working relationships with team members&nbsp; Must be computer literate with above average proficiency in MS Office and internet skills&nbsp; Great telephone skills including communicating clearly and effectively both verbally and in writing&nbsp; Ability to learn and navigate multiple systems / applications / workflows&nbsp; Ability to exhibit grace under pressure, while successfully navigating stressful work assignments or situations efficiently and effectively&nbsp; Ability to meet critical deadlines under stressful conditions&nbsp; Self-motivated and able to work independently&nbsp; Able to move between tasks and duties quickly and efficiently&nbsp; Excellent organizational skills&nbsp; Excellent prioritization and time management skills Nice to have: Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required.&nbsp; Strong knowledge of federal, state and/or regulatory requirements of mortgage lending&nbsp; Overall good knowledge and understanding of mortgage product, pricing and underwriting guidelines&nbsp; Consultative sales skills in a mortgage sales organization&nbsp; High volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail&nbsp; Any individual state mortgage licensing is considered a plus&nbsp; Ability to obtain and maintain individual state license(s) and SAFE act compliance&nbsp; Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Home Equity Loan Originator

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The role: As a Home Loan Member Advocate III working in a mortgage environment, you will perform multiple duties while in this role which include Retention, Loan Restructure, and Customer Service efforts. You will utilize your customer service and sales skills to make outbound calls to existing SoFi Members and provide the customer with an appropriate resolution/offer that will retain their business. You will also utilize your customer service, product knowledge and sales skills to work with loan files that need to be restructured to meet agency guidelines and to make outbound calls to borrowers to review any needed changes. What you’ll do:&nbsp; Retention: Identify sales opportunities while servicing customers in order to retain business Work with management to create, optimize, and evolve retention strategies to keep clients in the future Work closely with secondary markets to ensure minimum company profitability margins are still met while retaining existing borrowers Identify areas of customer improvement Evaluate the customer service experience Develop an understanding of what is needed to create a great client experience Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service Evaluate program results and optimize as needed with management Loan Restructure: Identify and address loan guideline fails Work directly with borrower and operations team to ensure the restructured loan is successfully delivered to our borrower and terms are agreed upon Work closely with processing, sales, and secondary to minimize customer engagement and maximize the overall customer experience with limited delays and contact Identify areas of customer improvement Optimize the customer service experience Develop an understanding of what is needed to create a great client experience Provide direct feedback to management to ensure sales and operations teams are providing excellent customer service Evaluate program results and optimize as needed with management Improve lock-to-fund conversions by managing escalated files and bringing resolution with improved cycle times What you’ll need: Bachelor’s Degree and 2 years of proven sales experience in the mortgage industry as a licensed loan officer NMLS licensing is required. Knowledge of Fannie Mae, Freddie Mac, VA and FHA Guidelines (Jumbo a plus) Ability to maintain a pipeline of 15-25 loans of mixed variety Excellent oral and written communication skills Works well under pressure and requires minimal supervision to perform basic job functions Has an eagerness to delight clients throughout the loan process Multiple existing state licenses are preferred but not required.&nbsp; Employer will offer additional license opportunities.&nbsp; Applicant must meet minimum requirements for states to include; background checks, fingerprints, and continuing education. Nice to have: Knowledge of Encompass LOS and Optimal Blue Experience with Day One Certainty Validations, HomeReady and HomePath products Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Home Loans Member Advocate

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary The GRC Control Automation Specialist automates cybersecurity compliance, reducing manual effort and increasing audit reliability. This role blends risk management, cybersecurity&nbsp;operations, and automation engineering to streamline evidence collection and control validation,&nbsp;crucial for SoFi’s growth and regulatory demands. The specialist will also manage due diligence&nbsp;inquiries, leveraging automation platforms to scale operations and accelerate business&nbsp;opportunities. Collaboration with control owners, engineers, and audit teams is key to identifying automation opportunities, implementing scripts or integrations, and validating outputs against frameworks&nbsp;like PCI DSS, SOX, and SOC 2. This position supports continuous control monitoring and audit Readiness. &nbsp; What You’ll Do Automate manual cybersecurity and compliance controls and administration of the compliance automation platform for audit support (e.g.,SOC 2, SOX, PCI DSS). Develop automated control mechanisms (e.g., scripts, APIs, policy checks), integrating validation logic into CI/CD pipelines, cloud environments, and endpoint tools. Enable continuous control monitoring (CCM) by developing reusable logic and ensuring automated controls produce auditable evidence. Support internal and external audits by providing access to accurate automated evidence and system logs. Develop dashboards visualizing compliance status and resolve platform integration errors. Analyze automated test gaps, distinguishing false positives from true findings, and driving remediation. Manage the Inbound Due Diligence platform to automate security questionnaire responses, ensuring accuracy and updating Trust Centers. As required, collaborate with business and other stakeholders to collect security questionnaire responses. Maintain a control automation backlog and document all automated control logic. &nbsp; What You’ll Bring Bachelor's degree or equivalent experience. 3–5+ years in cybersecurity, GRC, compliance operations, or DevSecOps. Experience with GRC and compliance automation platforms (e.g., Anecdotes, Drata, &nbsp; Vanta, Safebase). Strong knowledge of security frameworks (e.g., PCI DSS, SOX, GLBA, ISO 27001, NIST CSF, SOC 2). Familiarity with SIEM, cloud platforms (AWS, GCP), IaC, and scripting (Terraform, Python). Foundational knowledge of cloud architecture and cybersecurity principles. Strong analytical and troubleshooting skills, with an eye for efficiency and risk reduction. Exceptional organizational skills, attention to detail, and ability to manage multiple projects. Excellent documentation, collaboration, and communication skills. Experience managing third-party due diligence or security questionnaires. Nice to Have Direct experience with external auditors and regulatory bodies. Professional certifications (e.g., CISA, CRISC, AWS Solutions Architect, cloud security). Experience in fintech or financial services. Hands-on experience with API integrations or light scripting. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

InfoSec Control Automation Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role As a SoFi Investment Specialist, you will work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services. SoFi offers Brokerage services, Robo Advisor services, and retirement accounts. &nbsp; What you’ll do: Support members over the phone, chat, and email Educate and assist members on margin, options and equities. Problem solve any operational or technical issues pertaining to SoFi Invest products Perform ongoing monitoring of member accounts with attention to detail and accuracy Work with SoFi’s custodial platform as needed to assist members in opening, funding, and transacting in their accounts Work with management and product teams to continuously improve operational processes and technical platforms to better serve our members Assess the member’s financial situation and goals through one-on-one inbound calls&nbsp; Educate members on the benefits and value of Brokerage and Robo accounts Work with members who would like to open an investment account to help them understand the offering, benefits, and account opening process Educate members on terms and processes associated with Brokerage and Robo accounts Discuss and explain investment performance and decisions with current wealth members Provide member’s operational support for specific investment-related questions and issues &nbsp; What you’ll need: Must have one of the following existing licensing combinations: Series 7, 63, &amp; 65 OR Series 7 &amp; 66 Must maintain all necessary professional certifications required for the role Bachelor’s degree preferred, but a combination of education and experience may be considered in lieu of a degree 2+ years of financial services experience required, preferably assisting customers in a service environment Experience and understanding of margin and option concepts, rules and regulations Excellent verbal and written communication, analytical and interpersonal skills, and a customer service mindset Deep understanding of financial concepts Ability to identify, meet, and follow through with client needs and requirements Self-starter, problem-solver, and a goal-oriented team player with a ‘no job is beneath me’ attitude Ability to work independently and perform multiple tasks efficiently Organized with strong attention to detail Show curiosity and confidence when dealing with clients and able to ask for help when needed Meets evolving position objectives as defined by management Ability to iterate, learn, and innovate Must successfully clear FINRA fingerprint background check Nice to have: Experience with corporate actions Experience with margin/investment risk Series 4 Series 24 Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: At SoFi, we are redefining the way financial services power human potential and we know that great technology management is at the heart of that mission. We are building a world-class IT Asset Management (ITAM) program on ServiceNow and are seeking a highly skilled ITAM &amp; CMDB Admin to configure, maintain and support the ServiceNow SAM, HAM, APM and CMDB modules and support day to day operations. In this critical role, you will be a ServiceNow ITAM subject matter expert who has configured, maintained and monitored HAM Pro, SAM Pro, CMDB and APM modules in complex enterprise environments and can support the establishment and maturation of the ITAM function. You will bring deep expertise in ServiceNow and its integration with systems of records for asset lifecycle and CMDB. You will collaborate with internal teams across technology, cybersecurity, governance, and the business to support&nbsp; a best-in-class ITAM ecosystem that ensures compliance, optimizes costs, and supports SoFi’s dynamic growth. This is your opportunity to leave your mark on a high-visibility, high-impact function in one of fintech’s most innovative environments. What You’ll Do Design and Maintenance: Design, implement, and maintain the CMDB data model, ensuring it aligns with the business's IT infrastructure and the Common Service Data Model (CSDM). Data Integrity and Governance: Develop and enforce governance policies to ensure the accuracy, completeness, and health of CMDB data. This includes defining data standards, managing relationship mappings between Configuration Items (CIs), and resolving data conflicts. CMDB Discovery: Configure and manage ServiceNow Discovery to automatically populate the CMDB with CI data. Integrations: Configure and maintain integrations with external systems to ensure the CMDB and ITAM data are always current and accurate Cloud Asset Management: Integrate with cloud platforms like AWS, Azure, and Google Cloud to track and manage cloud-based assets. Reporting and Dashboards: Create and maintain CMDB health dashboards and reports to provide actionable insights for IT and business stakeholders. Asset/CI Lifecycle Automation: Automate the entire asset lifecycle, from procurement and deployment to maintenance and decommissioning, using ServiceNow workflows. Asset Reconciliation: Define processes and implement automation for asset reconciliation Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro): Design, configure and maintain the modules and provide guidance and training to fully leverage their functionality. Development efforts:&nbsp;Define requirements, collaborate with the ServiceNow developers, validate the results and production implementation of forms, business rules, automation, workflows and custom integrations. What You Bring Minimum 5 years of SME experience in ServiceNow HAM Pro, SAM Pro, CMDB and APM modules Background in Financial services or regulated industries strongly preferred Deep understanding of ITAM best practices, hardware lifecycle management, and compliance frameworks. Deep knowledge of the Common Service Data Model (CSDM) ServiceNow Administrator certification (or equivalent ITAM certifications) Analytical expertise paired with a data-driven approach to problem-solving. A passion for continuous improvement and automation of manual tasks. Expertise and experience in building a highly complete and accurate CMDB Exceptional communication, negotiation, and stakeholder management skills across technical and non-technical audiences. Experience in ServiceNow development is a plus. Bachelor's degree in Information Technology, Business Administration, or a closely related field. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

IT Asset Management & CMDB ServiceNow Admin

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Our Learning Specialists support new hires and skills-based classes to educate the front-line contact center agents in all the product lines SoFi offers its members. They will coach and develop in class, manage classroom logistics, and be accountable for class preparation. We are seeking candidates who are adept in engaging learners using adult learning methodology and who will develop and motivate new employees in their early tenure as well as providing enhanced learning as they continue their development. The Learning Specialist should expect to work with all levels of management, coach and certify our global partners,&nbsp; and offer feedback to policy writers and designers to help enhance classroom outcomes.&nbsp; We are seeking someone passionate about developing agents. This person is innovative, solution-based, adapts quickly, collaborative, and willing to run after problems.&nbsp; Learning Specialists are prepared, flexible, and have good time management due to working on various stretch assignments. They utilize data to link to the learner’s performance and focus on class outliers. They are aware of and are involved in the vision of L&amp;D goals. They exhibit excellent communication skills and demonstrate the behaviors we expect from our agents.&nbsp; What you’ll do: Apply adult learning principles and technical facilitation/teaching skills Facilitates virtual and in-person training and is accountable for the knowledge transfer of the content Facilitates new hire training,&nbsp; upskill training, and refreshers for Sofi agents and&nbsp; Global Business Partner agents Adapts quickly to fluctuating business needs Applies professionalism, and demonstrates company policies and procedures to resolve issues Expertise in products, processes, and procedures&nbsp; Solves classroom problems of moderate scope, demonstrating judgment in selecting appropriate methods and techniques. Identify and provide recommended solutions for the remediation of performance gaps and class outliers Identify the needs of the class and communicate to the stakeholders the progress of learners in class and after through metrics, documentation, and observation Expand footprint by taking on increased responsibility for stretch assignments that have a departmental impact Provide class coaching and feedback promptly Onboard and certify&nbsp; trainers from our Global Business L&amp;D partners Receives minimal instruction and guidance of stretch assignments related to L&amp;D Assumes responsibility and demonstrates self-sufficiency in class logistical preparation, classroom performance, maintains attendance, assessment tracking, and records on all training conducted Identify and provide recommended solutions for the remediation of performance gaps and class outliers Evaluate and provide documented feedback on the effectiveness of content and training materials Aligns with the manager on training metrics and goals Cultivates strong, productive relationships with stakeholders and within L&amp;D Actively participates in group discussions and clearly communicates relevant updates to appropriate stakeholders in a timely manner Demonstrates follow-through, identifies roadblocks, and Influences improvement within the department Collaboration with colleagues Remains positive and flexible with changing climate Participate and manage stretch assignments that enhance L&amp;D or Product partners Resolves the root causes of classroom issues Ability to handle a problem or blocking issue themselves and know when and who to escalate. Able to adapt to shifting priorities Collaborate on solutions to classroom or L&amp;D issues&nbsp; What you’ll need: 2+ years experience in technical facilitation&nbsp; Understanding of adult learning principles Communicates effectively and is relatable to learners; able to build rapport Excellent presentation and classroom facilitation skills Relationship management skills Problem-solving and organizational skills Prioritizing and time management skills Work both independently and collaboratively Proficiency in Microsoft Office, Google Suite, Slack and Zoom 1 Year of professional leadership&nbsp; Banking experience Professional language, demeanor, and attitude Adherence to the Company Code of conduct and HR policies Potential travel for multiple weeks at a time domestic and international Must be willing to work flexible shifts based on business need Must be able to implement coaching and feedback Reliability, flexibility, and can adapt quickly Nice to have: Bachelor’s degree preferred&nbsp; Excellent business and conversational writing and communications skills Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Learning Specialist

Licensed Insurance Agent, Protect

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a detail-oriented and self-directed Mortgage Loan Funding Specialist to join our team. In this role, you will be responsible for reviewing executed closing documents for accuracy, ensuring all funding conditions are met, and coordinating the timely and accurate funding of mortgage loans. This position requires excellent communication skills, the ability to prioritize tasks effectively, and a strong sense of urgency. What you’ll do:&nbsp; Review executed closing documents for completeness and accuracy. Verify that all loan conditions have been satisfied prior to funding. Request and balance wire transfers in accordance with funding requirements. Ensure timely and accurate disbursement of loan funds. Coordinate and communicate with internal departments, title companies, settlement agents, and other external parties to resolve issues and ensure a smooth funding process. Use loan origination systems such as Encompass to manage and track funding activities. Maintain clear and professional verbal and written communication. Prioritize and manage multiple tasks in a fast-paced, deadline-driven environment. Follow company policies, procedures, and compliance regulations related to mortgage funding. What you’ll need: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Previous experience in mortgage funding, closing, or related fields required. Knowledge of Encompass loan origination system is strongly preferred. Exceptional attention to detail and organizational skills. Strong sense of urgency and accountability. Ability to work independently and manage time effectively. Excellent interpersonal, verbal, and written communication skills. Nice to have: Familiarity with mortgage documentation and compliance requirements. Experience with wire transfer processes and balancing procedures. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Loan Funding Specialist

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Loan Setup Analyst III will use shared inboxes and pipelines to support the internal loan team through the management of the appraisal order as well as receiving early-stage FHA and VA documents. The team member will also ensure SoFi is staying within compliance regarding TILA/RESPA disclosure laws. What you’ll do:&nbsp; Enforce Lock Desk policy (Loan Setup is under the Lock Desk umbrella) Assist the company’s internal partners with loan re-disclosure, FHA/VA case number transfers, credit card refund/charge requests, MAVENT fails, and file escalations Work the assigned pipelines for quick file milestone movement Contact FHA and VA to process applicable underwriting conditions associated with the loan file Monitor various shared email in-boxes and perform work within SLA to include appraisal orders, disclosing to borrowers, advertising loans, etc. Ensure the accuracy of fees for outbound disclosures Review pass/fail logic on applicable files to ensure compliance accuracy Monitor robotics outcome reports and scrub loans that fail, to queue back up for automation or work manually What you’ll need: A four-year college business degree or other related field is preferred Microsoft Excel proficiency Ability to work quickly, accurately, and independently in a fast-paced environment Comfortable working under a high level of confidentiality Able to work an assigned pipeline of FHA/VA loan products Detail-oriented and strong time management/ organizational skills Excellent verbal, written, and interpersonal skills To perform this job successfully, an individual must be able to perform each essential duty&nbsp;satisfactorily. Reasonable accommodations may be made to enable individuals with&nbsp;disabilities to perform essential functions. This is a hybrid role with two days in the Charlotte, NC office location per week. This role is Monday - Friday, 40 hours a week. Overtime is available when volume supports it.&nbsp;Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Loan Setup Analyst

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Lock Desk Analyst will be responsible for ensuring SoFi company policies and procedures related to rate locks are accurate and meet loan pricing compliance standards. This role requires meticulous attention to detail, strong organizational skills, and the ability to work independently in a fast-paced environment. The ideal candidate will have experience in the mortgage industry, proficiency in relevant software, and the ability to serve as a critical point of contact for both internal teams and external stakeholders. What you’ll do:&nbsp; Enforce Lock Desk policy &amp; procedures. Assist the company’s loan officers with rate lock maintenance, loan re-prices, and general Lock. Monitor and track Best Effort rate locks with investors. Confirm loan pricing accuracy and profitability. Conduct systematic data entry for all interest rate lock requests and re-prices. Act as the main point of contact for escalation scenarios. Process Change of Circumstances, Loan Concessions, Lock Scrubs, and Lock Extensions. Monitor various shared email in-boxes and perform work within SLA. Act as a primary point of contact with the Loan Setup Client Experience Team to ensure loan terms are compliant. Ensure the accuracy of fees; create a file structure for outbound disclosures. Monitor robotics outcome reports and scrub loans that fail to queue back up for automation or work manually. Coach, train, and educate teammates who are newly onboarded. What you’ll need: A four-year college degree in Finance, Economics, or another related field is preferred 2+ years in the mortgage industry preferred Microsoft Excel proficiency General knowledge of financial markets Knowledge of TRID guidelines Ability to work quickly, accurately, and independently in a very fast-paced environment Comfortable working under a high level of confidentiality Detail-oriented and strong time management / organizational skills Nice to have: Encompass experience Optimal Blue experience Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Lock Desk Analyst

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Compliance Manager – Communications with the Public will lead a team of five&nbsp;Compliance professionals and will focus on marketing and advertising compliance across&nbsp;SoFi’s diverse product suite and will be responsible for providing compliance expertise and&nbsp;partner support to SoFi’s Marketing, Business Development, Product, and Engineering&nbsp;Departments, as well as Compliance and Legal colleagues. In a manner supportive of SoFi’s culture of cross-functional collaboration, the Compliance Manager will lead the team to review and approve communications with the public prior to distribution, while ensuring regulatory adherence and managing to tight deadlines. The ideal candidate will have strong leadership and management experience, strong knowledge of banking&nbsp; regulatory requirements that apply to advertising and marketing. This includes, but is not limited to, Regulation B, Regulation Z, UDAAP, CAN-SPAM, RNDIP, and Fair Lending. This role will be the primary liaison between Marketing and other key business and functional partners with regard to communications with the public. &nbsp; What you’ll do:&nbsp; Lead a team of five compliance professionals as they review and approve communications with the public for compliance with all federal and state regulations, ensuring quality and consistency within the team Oversee daily operations to ensure efficiency, productivity, and quality standards are met Lead, motivate, and develop team members through coaching, performance reviews, and ongoing support while driving a positive, inclusive, and high-performing team culture Review marketing assets submitted by the Marketing team, occasionally after hours for priority matters Provide day-to-day marketing compliance support to various business units and act as the key point-of-contact between Compliance and the Marketing organization for escalations Own and drive the research of regulatory risks, document analysis, and communicate recommended or required action to the impacted business teams Track marketing claims and maintain associated disclosures and substantiation Drive the development and maintenance of SoFi’s policies, procedures, and regulatory compliance training material with respect to marketing compliance Monitor changes in applicable laws, regulations, and industry standards Management of improvement initiatives from a structural, functional, and organizational change management perspective Assist with audit and regulatory exam responses related to the marketing review process &nbsp; What you’ll need: 6+ years of relevant work experience in the Consumer Finance compliance industry with 3+ years experience managing a team. Degree from an accredited university&nbsp; Track record of building strong cross-functional relationships with outstanding stakeholder management skills Proven experience in coaching, performance management, and team member development FINRA Series 7 and 24 licenses preferred Strong collaboration skills and demonstrated ability to influence, in some cases without direct authority Experience with content management systems and workflow tools Excellent oral and written communication skills; must be able to effectively articulate regulatory risks and proposed mitigation Ability to work in a fast-paced, changing environment Ability to analyze and interpret rules, regulations, and policies Superior organization skills and attention to detail Strong problem-solving and research abilities Outstanding ability to develop and foster cross-functional relationships with key stakeholders Experience with Google Suite, particularly with Sheets and dashboarding &nbsp; Nice to have: Working understanding of general banking regulations, with special focus on lending requirements Knowledge of FINRA and SEC regulations relating to marketing compliance Experience in compliance monitoring, oversight, or assurance programs Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Manager, Compliance Marketing

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; Evergreen Transparency: Please note that this job posting is an evergreen listing, meaning we accept applications on an ongoing basis. However, it does not necessarily indicate an immediate job opening. We use this type of post because (1: we frequently have open job opportunities for our Member Experience team OR 2: we are always looking for talented people to join our Member Experience team). We appreciate your interest in SoFi, and will be sure to reach out as soon as an open job becomes available whether that’s immediately or within a number of weeks. Please also be assured that there's no need to submit multiple applications for the same role. Your initial submission will be considered for all relevant positions that match your qualifications by our Recruiting team. &nbsp; &nbsp; &nbsp; The role As a SoFi Member Service Representative, you will be responsible for providing best-in-class service for SoFi’s financial service products. You will support SoFi’s fast-paced and high-growth environment by responding to inbound inquiries from SoFi Members across multiple communication channels, primarily phone and chat. You will play an integral role in providing strong customer service to SoFi Members by taking ownership of Member’s concerns and seeing them through to resolution.&nbsp; What you’ll do: Provide industry-leading customer service that leverages soft skills, balancing being efficient and ultimately leading to First Call Resolution (FCR) Respond to customer inbound inquiries via phone and chat Timely and accurately deliver information to SoFi Members while notating correspondence after each customer contact is handled&nbsp; Take ownership of resolving member inquiries and attempt to foresee causes for additional inquiries Exercise consultative techniques demonstrating advocacy for customers, effective call control, and educating members on various tools/features to help them get their money right Troubleshoot, advocate, and show genuine empathy in conversations to deescalate simple or complex inquiries&nbsp; Meet or exceed specific performance metrics designed to measure the core responsibilities of the role Proactively share insights with management regarding inquiries, concerns, and or complaints to improve our products, operations, and policies&nbsp; Expand the scope of your primary role to support other lines of business based on business needs Receive inbound calls and chats, raise service request tickets, send emails, and perform callbacks to client customers&nbsp;&nbsp; Problem&nbsp; solves,&nbsp; communicates,&nbsp; and&nbsp; promptly&nbsp; handles&nbsp; escalated&nbsp; issues&nbsp; requiring&nbsp; special handling through coordination with various internal departments to find resolutions to customer queries/issues/concerns&nbsp; Manage customer expectations on timeline and resolution.&nbsp; Find the best solutions&nbsp; to&nbsp; ensure customer requirements are met&nbsp;&nbsp;&nbsp; Proactively follow up on outstanding issues with internal functional areas and with external clients.&nbsp; Treat customers in a consistent, courteous, and efficient manner according to quality monitoring guidelines and SoFi Member Experience standards What you’ll need: Previous customer service experience, preferably in a similar industry or Call Center environment Strong verbal and written communication skills Experience with providing world-class customer service and meeting critical deadlines in a dynamic, rapidly changing environment Active listening skills to understand customer needs and provide effective solutions. Basic computer skills with solid proficiency in Google Suite Empathy and patience in dealing with customer inquiries and concerns. Ability to handle high-stress situations and irate customers with professionalism. Willingness to learn and stay updated on company policies, products, and services. Adaptability to handle a variety of customer queries and requests. Time management and organizational skills to handle multiple inquiries simultaneously Ability to work evenings, nights, and weekend days. Operation hours are between Monday- Thursday 6:00 AM - 8:00 PM MST / Friday 6:00 AM -6:00 PM Experience handling high-volume transactions across multiple channels of communication High school diploma or GED required Must successfully pass FINRA fingerprint background check&nbsp; Ability to work 5 days/week in office&nbsp; Hourly pay $19.50/hour Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Member Service Representative

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The role As a SoFi Member Service Representative, you will be responsible for providing best-in-class service for SoFi’s financial service products, including Credit Card and Bank accounts. You will support SoFi’s fast-paced and high-growth environment by responding to inbound inquiries from SoFi Members across multiple communication channels, primarily phone and chat. You will play an integral role in providing strong customer service to SoFi Members by taking ownership of Member’s concerns and seeing them through to resolution.&nbsp; What you’ll do: Provide industry-leading customer service that leverages soft skills, balancing being efficient and ultimately leading to First Call Resolution (FCR) Respond to customer inbound inquiries via phone, chat, and email regarding the SoFi Credit Cards, Checking &amp; Savings, SoFi Money, Samsung Money by SoFi accounts Timely and accurately deliver information to SoFi Members while notating correspondence after each customer contact is handled&nbsp; Take ownership of resolving member inquiries and attempt to foresee causes for additional inquiries Exercise consultative techniques demonstrating advocacy for customers, effective call control, and educating members on various tools/features to help them get their money right Troubleshoot, advocate, and show genuine empathy in conversations to deescalate simple or complex inquiries&nbsp; Meet or exceed specific performance metrics designed to measure the core responsibilities of the role Proactively share insights with management regarding inquiries, concerns, and or complaints to improve our products, operations, and policies&nbsp; Expand the scope of your primary role to support other lines of business based on business needs Receive inbound calls and chats, raise service request tickets, send emails, and perform callbacks to client customers&nbsp;&nbsp; Problem&nbsp; solves,&nbsp; communicates,&nbsp; and&nbsp; promptly&nbsp; handles&nbsp; escalated&nbsp; issues&nbsp; requiring&nbsp; special handling through coordination with various internal departments to find resolutions to customer queries/issues/concerns&nbsp; Manage customer expectations on timeline and resolution.&nbsp; Find the best solutions&nbsp; to&nbsp; ensure customer requirements are met&nbsp;&nbsp;&nbsp; Proactively follow up on outstanding issues with internal functional areas and with external clients.&nbsp; Treat customers in a consistent, courteous, and efficient manner according to quality monitoring guidelines and SoFi Member Experience standards What you’ll need: Previous customer service experience, preferably in a similar industry or Call Center environment Strong verbal and written communication skills Experience with providing world-class customer service and meeting critical deadlines in a dynamic, rapidly changing environment Active listening skills to understand customer needs and provide effective solutions. Basic computer skills with solid proficiency in Google Suite Empathy and patience in dealing with customer inquiries and concerns. Ability to handle high-stress situations and irate customers with professionalism. Willingness to learn and stay updated on company policies, products, and services. Adaptability to handle a variety of customer queries and requests. Time management and organizational skills to handle multiple inquiries simultaneously Ability to work evenings, nights, and weekend days. Operation hours are between Monday- Thursday 6:00 AM - 8:00 PM MST / Friday 6:00 AM -6:00 PM Experience handling high-volume transactions across multiple channels of communication High school diploma or GED required Must successfully pass FINRA fingerprint background check&nbsp; Ability to attend onsite training - 6 weeks of training in office Hourly pay $19.50 Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Member Service Representative, Credit Card

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role &nbsp; The Member Service Representative (Originations Specialist) is a full-time role focusing on inbound member support for the SoFi Lending Operations team.&nbsp; Originations Specialists are required to successfully complete a nine-week classroom and on-the-job training course.&nbsp; If you are driven and a self-starter, who is able to make decisions while applying analytical skills required to manage reviewing tasks and have the ability to learn, retain, and apply new information quickly - then join SoFi. &nbsp; Originations Member Support team members provide best-in-class member service to SoFi lending members and potential members through our phone and chat inbound channels.. You’ll work with various internal teams to assist members with their questions. If you’re successful and want to grow, a natural progression can lead to any number of higher-level individual contributors or leadership roles. What you’ll do: Respond to member inbound inquiries via phone and chat regarding SoFi’a Student Loan and Personal Loan applications, taking upwards of 50+ calls per day.&nbsp; Take ownership of resolving member inquiries and attempt to foresee the causes of additional inquiries.&nbsp; Demonstrate empathy, professionalism, top-notch problem-solving skills, and relationship management Follow compliance and regulatory guidelines in order to protect sensitive information and keep our members’ trust Share insights with teammates regarding the root causes of member inquiries, concerns, and complaints.&nbsp; Advocate on our members’ behalf to improve our products, operations, and policies Clearly document Member interactions using templates where appropriate Develop strong knowledge of internal processes and procedures to ensure the quality of loan system data and the adequacy of paperless loan documentation Perform ad hoc duties as assigned What you’ll need: 1+ year experience in customer service or call center environment A passion for helping others while solving problems quickly Excellent verbal and written communication skills&nbsp; Proven organizational and time management skills Proficiency in Google products, data visualization tools, customer service tools, and admin tools A professional demeanor and strong work ethic and strong attention to detail High school diploma or GED required Flexibility to work alternative schedules: evenings, early mornings, weekend days. Some bandwidth for overtime as the need arises Pluses: 1+ year experience in finance or banking environment 1+ years experience in loans or other lending products Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Member Service Representative, Lending

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are looking for a Mobile Engineer on a brand-new international remittance product that will empower members to send instant, low-cost payments across borders using blockchain and next-generation financial technologies. You’ll play a critical role in bringing this vision to life—from concept to scale—designing secure, performant, and compliant systems that redefine the cross-border money movement. Flutter experience is preferred, but not strictly required. As a member of the Mobile product team, you will be responsible for improving our mobile-first banking experience and helping members get their money right. You will get the chance to take on challenging and interesting mobile features as part of a highly collaborative product team. You will engage with Design and Product leadership routinely to put together engineering plans and have direct access to stakeholders. The ideal candidate will be a team-player who is hands-on and comfortable driving solutions from design to final implementation with a strong sense of ownership and drive for delivery..&nbsp; At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution. What you’ll do: Must be able to deliver high-quality code on schedule, communicate with groups in and outside the development team. Produce well-designed, scalable and reusable code Participating in code and design reviews, setting a high bar for the team Be able to work effectively across functions and teams to ensure deliverables are met. Design and build features (each with many tasks) independently without guidance. Track project performance against defined milestones/goals. Collaborate with product managers and other stakeholders. Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment. Work closely with tech leads to improve code and architecture Create and add to existing technical documentation. Make significant contributions to the code base and drive the roadmap forward. What you’ll need: Bachelor’s Degree, Computer Science Degree or equivalent from a fully-accredited college or university. 2+ years mobile programming experience in Android, iOS or Flutter. Git-based distributed version control systems. Agile-based project development in a microservices environment. Test-driven development along with unit and integration testing. Strong fundamentals in web protocols. Experience developing against REST apis. Experience with working with modern mobile design patterns. Strong debugging skills. Passion for solving complex problems. Work and play well with others; SoFi is a collaborative environment. Nice to have: Experience working with Flutter and other cross-platform technologies. Reactive programming knowledge (RX, Coroutines, Streams). Knowledge of and contributions to mobile open source frameworks. Understanding of S.O.L.I.D or G.R.A.S.P principles. Understanding of Clean Architecture patterns. Previous experience building features and components in a large codebase. Expertise in mobile performance tuning. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Mobile Engineer, Money Movement

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The role Mortgage Loan Originators (MLOs) drive SoFi Lending Corp.’s Mortgage sales team. MLOs are responsible for the customer experience throughout the mortgage origination process by guiding the member/customer through the mortgage application, creating a different kind of mortgage experience than the industry norm.&nbsp; &nbsp; What you’ll do: Evaluate initial loan applications and documentation to confirm credit worthiness and ability to repay&nbsp; Complete initial analysis of applicants’ credit, income, by verifying initial decisions and communicating this to the applicant&nbsp; Communicate critical origination timeline, product, pricing and underwriting requirements to all applicants&nbsp; Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to successfully move loans through the sales process to funding&nbsp; Communicate suspense, loan approval and/or declinations to ensure customer is informed at all times&nbsp; Coordinate and manage realtors, builders, mobile signers and other third parties&nbsp; Oversee loan process to ensure timely delivery and content communication with borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure and closing documents.&nbsp; Improve upon and refine sales and customer service knowledge and techniques via ongoing training&nbsp; Maximize the number of qualified loans funded monthly&nbsp; Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine&nbsp; Ensure all leads provided are worked with highest degree of urgency, meeting or exceeding customer expectations throughout the loan originations process&nbsp; &nbsp; What you’ll need: Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process&nbsp; Driven by high performance in a high expectation commission environment&nbsp; Strong verbal and written communication skills&nbsp; Industry leading pipeline management skills&nbsp; Background or previous experience in financial services and sales in an inbound or outbound call center&nbsp; Solid time management skills and the ability to prioritize activities&nbsp; Ability to establish and maintain working relationships with team members&nbsp; Must be computer literate with above average proficiency in MS Office and internet skills&nbsp; Great telephone skills including communicating clearly and effectively both verbally and in writing&nbsp; Ability to learn and navigate multiple systems / applications / workflows&nbsp; Ability to exhibit grace under pressure, while successfully navigating stressful work assignments or situations efficiently and effectively&nbsp; Ability to meet critical deadlines under stressful conditions&nbsp; Self-motivated and able to work independently&nbsp; Able to move between tasks and duties quickly and efficiently&nbsp; Excellent organizational skills&nbsp; Excellent prioritization and time management skills Nice to have: Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required.&nbsp; Strong knowledge of federal, state and/or regulatory requirements of mortgage lending&nbsp; Overall good knowledge and understanding of mortgage product, pricing and underwriting guidelines&nbsp; Consultative sales skills in a mortgage sales organization&nbsp; High volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail&nbsp; Any individual state mortgage licensing is considered a plus&nbsp; Ability to obtain and maintain individual state license(s) and SAFE act compliance&nbsp; Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Mortgage Loan Originator

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role Mortgage Loan Originators (MLOs), Home Equity drive SoFi Lending Corp.’s Mortgage sales team. MLOs are responsible for the customer experience throughout the home equity mortgage origination process by guiding the member/customer through the mortgage application, creating a different kind of mortgage experience than the industry norm. What you’ll do: Evaluate initial loan applications and documentation to confirm creditworthiness and ability to repay&nbsp; Complete initial analysis of applicants’ credit and income by verifying initial decisions and communicating this to the applicant&nbsp; Communicate critical origination timeline, product, pricing, and underwriting requirements to all applicants.&nbsp; Perform outbound calls to applicants and work with the applicant to ensure receipt of required documentation critical to move loans through the sales process to funding successfully.&nbsp; Communicate suspense, loan approval, and/or declinations to ensure the customer is always informed.&nbsp; Coordinate and manage realtors, builders, mobile signers, and other third parties.&nbsp; Oversee loan process to ensure timely delivery and content communication with the borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure, and closing documents.&nbsp; Improve upon and refine sales and customer service knowledge and techniques via ongoing training&nbsp; Maximize the number of qualified loans funded monthly&nbsp; Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine&nbsp; Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process&nbsp; This role will focus on originating Home Equity mortgages, but as business needs shift, this role may originate 1st Lien Mortgages What you’ll need: Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants, guiding them from initiation to successful completion of the loan process&nbsp; Driven by high performance in a high expectation commission environment&nbsp; Strong verbal and written communication skills&nbsp; Industry leading pipeline management skills&nbsp; Background or previous experience in financial services and sales in an inbound or outbound call center&nbsp; Solid time management skills and the ability to prioritize activities&nbsp; Ability to establish and maintain working relationships with team members&nbsp; Must be computer literate with above average proficiency in MS Office and internet skills&nbsp; Great telephone skills, including communicating clearly and effectively both verbally and in writing&nbsp; Ability to learn and navigate multiple systems/applications / workflows&nbsp; Ability to exhibit grace under pressure while successfully navigating stressful work assignments or situations efficiently and effectively&nbsp; Ability to meet critical deadlines under stressful conditions&nbsp; Self-motivated and able to work independently&nbsp; Able to move between tasks and duties quickly and efficiently&nbsp; Excellent organizational skills&nbsp; Excellent prioritization and time management skills Nice to have: Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required.&nbsp; Strong knowledge of federal, state, and/or regulatory requirements of mortgage lending&nbsp; Overall, good knowledge and understanding of mortgage products, pricing, and underwriting guidelines&nbsp; Consultative sales skills in a mortgage sales organization&nbsp; High-volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail&nbsp; Any individual state mortgage licensing is considered a plus&nbsp; Ability to obtain and maintain individual state license(s) and SAFE act compliance&nbsp; Evergreen Transparency: Please note that this job posting is an evergreen listing, meaning we accept applications on an ongoing basis for candidates in the Charlotte, Kansas City, and Frisco areas. However, it does not necessarily indicate an immediate job opening. We use this type of post because we frequently have open job opportunities for our Home Loans team. We appreciate your interest in SoFi, and will be sure to reach out as soon as an open job becomes available whether that’s immediately or within a number of weeks. Please also be assured that there's no need to submit multiple applications for the same role. Your initial submission will be considered for all relevant positions that match your qualifications by our Recruiting team.Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Mortgage Loan Originator, Home Equity

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. &nbsp; The Role SoFi is looking for Underwriters to review and conduct the appraisal of applications for Mortgage Loans. Underwriters use knowledge and independent judgment to determine eligibility of risks when compared to guidelines of programs available. The ability to maintain a positive work atmosphere by acting and communicating in a manner that you get along with customers, co-workers, and managers is a must!What you’ll do: Examine and evaluate documents such as application forms, inspection reports, financial reports, and other data to determine degree of risk. Perform timely reviews of stipulations/conditions submitted. Analyze loan packages to deliver valid credit decisions. Maintain quality control standards while maintaining production standards by company’s definition. Request additional documentation necessary for the processing of an application. Interpret GSE guidelines as well as investor guidelines. What you’ll need: Strong credit, risk analysis, and analytical skills. Thorough understanding and strong working knowledge of credit, underwriting, credit policy and financial statement analysis and property evaluation. Be able to examine loan documentation for accuracy and completeness. Be familiar with fraud detection techniques. Excellent customer service skills. Active CHUMS # a plus. Active SAR and VA credit authority are a plus. Knowledge of DU and LP. Ability to work with loan originators and production staff to acquire all required documentation. Must possess strong credit, risk analysis and analytical skills. College Degree Preferred. Minimum of 2 years of experience in underwriting Conventional loans Working 2 days in the office Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Mortgage Underwriter

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Operational Risk Challenge &amp; Advisory Manager will be responsible for evaluating and strengthening SoFi's operational risk framework through agile targeted reviews focused on critical business decisions and opportunities, including new product launches and major change initiatives. This role requires a dynamic professional with a deep understanding of operational risk and the ability to conduct rapid, targeted assessments to ensure controls remain robust and the company's operational risk profile is appropriately managed. This is a unique opportunity to build and shape a critical function within the second line of defense. The manager will work closely with senior leadership across the business, providing independent, data-driven insights and challenges to proactively address emerging risks. The work will directly influence strategic decisions and contribute to the overall resilience of the company. We are looking for a proactive leader who can not only execute reviews but also innovate and enhance credible challenge methodologies to keep pace with a rapidly evolving business landscape. What you’ll do:&nbsp; Lead the execution of the Operational Risk Challenge &amp; Advisory program, with a primary focus on operational risk reviews (“Specialty Reviews”) initiated in response to specific events and opportunities Conduct targeted, risk-based assessments to evaluate new business initiatives, products, and services, identifying and assessing changes to the operational risk profile Provide credible challenge and oversight to the first line of defense (1LOD) on the design and implementation of new and modified business processes, procedures, and controls Influence and monitor progress of corrective action plans to improve the risk and control environment&nbsp; Prepare and deliver clear, concise, and actionable reporting to leadership and governance committees Maintain awareness of current regulatory/industry trends impacting the operational risk management program Contribute to the continuous improvement of operational risk methodologies and practices Build and grow talent through mentoring, coaching, and training Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas What you’ll need: Bachelor's degree 8+ years of relevant operational risk credible challenge, regulatory, examination or Internal Audit experience Strong understanding of control frameworks, testing methodologies, and risk assessments Highly effective interpersonal and communication skills and proven ability to positively influence all levels of personnel, including senior leadership Strong understanding of risk governance and second line of defense processes used to review and challenge front line business unit risk management processes Wide breadth of knowledge regarding primary risks associated with the products and services SoFi offers Experience in banking and/or fintech industry, including regulatory experience Proven experience in leading and executing targeted reviews or audits with a focus on quick turnarounds. Exceptional data visualization skills Self-motivated with strong collaboration and influencing skills Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change; comfortable dealing with ambiguity and uncertainty Excellent critical and creative thinking, decision-making and innovative problem-solving skills Nice to have: Tableau data visualization and analysis Experience working in Google Docs, Sheets and Slides Advanced degree or relevant industry certifications (CPA, CCRM, ACAMS, CIA) Ability to drive innovation, new practices Experience interacting with regulators (Federal Reserve, OCC, CFPB) Multi-lingual (Spanish) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Operational Risk Challenge & Advisory Manager

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Operational Risk Challenge &amp; Advisory Senior Analyst will play a key role in executing agile targeted reviews focused on assessing critical business decisions and opportunities, including new product launches and major change initiatives. This is an experienced professional role that applies a deep understanding of operational risk to solve diverse and complex problems. The senior analyst will be responsible for conducting agile reviews to ensure controls remain robust and the company's operational risk profile is appropriately managed. This is a unique opportunity to expand the Senior Analyst’s footprint and take on increased responsibility within a critical second line of defense (2LOD) function. The senior analyst will work independently with minimal supervision, using data and a risk-based approach to get to the truth. They'll run after and solve complex problems, helping to proactively address emerging risks and influence strategic decisions. What you’ll do:&nbsp; Execute operational risk reviews (“Specialty Reviews”) initiated in response to specific events and opportunities Assist in providing credible challenge and oversight on new business initiatives, products, and services Assist in providing credible challenge and oversight on the design and implementation of new and modified business processes, procedures, and controls Proactively identify and communicate potential risks to management to gain alignment and ensure effective mitigation Assist in the continuous improvement of operational risk methodologies and practices, including the development of new approaches Collaborate with cross-functional partners to drive decisions and progress toward shared goals Maintain awareness of current regulatory/industry trends impacting the operational risk management program Contribute to the continuous improvement of operational risk methodologies and practices Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas What you’ll need: Bachelor's degree 5+ years of relevant operational risk credible challenge, regulatory, examination or Internal Audit experience Understanding of control frameworks, testing methodologies, and risk assessments Proven ability to work independently with minimal oversight and manage multiple priorities in a fast-paced environment Excellent analytical and problem-solving skills with a track record of resolving the root causes of complex issues Highly effective interpersonal and communication skills with the ability to build trust and influence stakeholders Understanding of risk governance and the second line of defense processes used to review and challenge front line business unit risk management processes Familiarity with regulatory requirements and industry best practices Experience in banking and/or fintech industry, including regulatory experience Data visualization skills Nice to have: Tableau data visualization and analysis Experience working in Google Docs, Sheets and Slides Advanced degree or relevant industry certifications (CPA, CCRM, ACAMS, CIA) Ability to drive innovation, new practices Experience interacting with regulators (Federal Reserve, OCC, CFPB) Multi-lingual (Spanish) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Operational Risk Challenge & Advisory Senior Analyst

sofi

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the Role We're hiring a Principal Product Manager to lead the plan, timeline, and execution of our Crypto Platform. The Crypto Platform is the infrastructure that powers SoFi Crypto products with wallets, custody, transaction processing, and blockchain integrations.&nbsp; In this critical role, you will own the central systems that make our crypto products work safely, reliably, and on a large scale. You’ll partner closely with engineering, compliance, security, and product teams to design and deliver high-performance infrastructure, developer APIs, and internal tools that enable innovation while meeting the highest standards for safety and regulatory compliance. This is a senior individual contributor role designed for a product leader who thrives on solving complex technical challenges, working deeply with engineering teams, and enabling platform scalability.&nbsp; Crypto-specific experience is a MUST.&nbsp; Responsibilities Own and evolve the product vision and roadmap for our Crypto Platform infrastructure, including: Custody and wallets (provisioning, management, and internal APIs) Key storage solutions (MPC/HSM custody models) Transaction processing pipelines and blockchain integrations Developer-facing APIs and tools for internal product teams Drive platform strategy focused on scalability, reliability, security, and regulatory compliance. Partner deeply with engineering to make critical architectural decisions and guide long-term infrastructure investments. Engage with risk, compliance, and security teams to align platform capabilities with regulatory requirements (e.g., KYC/AML, travel rule). Collaborate with internal crypto product teams to ensure platform solutions unlock new product opportunities. Define success metrics and rigorously measure performance, efficiency, and system health. Lead complex build-vs-buy evaluations, including vendor assessments for custody and blockchain infrastructure. Stay current with emerging crypto technologies, protocols, custody models, and regulatory changes that may impact platform strategy. Minimum Qualifications 10+ years of product management experience, with significant time in platform, infrastructure, or API product roles. Proven track record leading technically complex platform products – such as payment infrastructure, developer platforms, or internal tools – at scale. Deep technical fluency with APIs, cloud infrastructure, distributed systems, or financial systems. Experience partnering with engineering to navigate architecture decisions and technical trade-offs. Demonstrated ability to balance long-term platform investments with near-term delivery needs. Strong cross-functional collaboration skills, particularly with engineering, security, compliance, legal, and analytics. Excellent written and verbal communication skills, with the ability to simplify technical complexity for diverse stakeholders. Preferred Qualifications Experience with crypto infrastructure products such as custody, wallets, or blockchain nodes. Relevant experience around launching/operating a Stablecoin, 3rd party integrations with custodians, liquidity providers, trade aggregators, knowledge of both retail and institutional trading, knowledge of secured lending. Familiarity with crypto-specific regulatory frameworks (KYC/AML, custody rules, travel rule). Background working in fintech, payments infrastructure, or digital asset companies. Passionate about leveraging crypto and DeFi technologies to modernize and expand the capabilities of traditional finance. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Principal Product Manager, Crypto Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is looking for a Principal Product Manager to lead a brand-new international remittance product that will empower members to send instant, low-cost payments across borders leveraging blockchain technology. You’ll be at the helm of transforming this into a standout, trusted member experience. You’ll define, prioritize, and build seamless and secure experiences that allow members to send money internationally —with a focus on convenience, transparency, and affordability. Whether by streamlining the user flow, building global payout capabilities, or ensuring regulatory compliance, you’ll own a high-impact product from zero to one. This product is a key pillar in SoFi’s long-term vision of becoming a one-stop-shop for all of our members’ financial needs. This role is inherently cross-functional—you will work closely with engineering, design, data science, user research, marketing, operations, finance, risk, legal, compliance, and executive teams to set a product strategy, define and prioritize features. You’ll bridge the technical and business worlds to deliver innovative financial infrastructure that delights our users and drives SoFi’s mission forward. This is a senior individual contributor role designed for a product leader who thrives on solving complex technical challenges, working deeply with engineering teams, and enabling platform scalability.&nbsp; What you’ll do: Build disruptive international payment capabilities in a secure and customer-centric way. Create and evangelize a product vision for cross-border P2P money movement and own the multi-year roadmap. Design and own member-facing experiences that make it easy to send money across borders—instantly and affordably. Collaborate with internal engineering teams and external providers to build global payment rails that are fast, compliant, and cost-effective. Own instrumentation and data analytics to deeply understand usage patterns and inform continuous improvement. Lead and iterate quickly in a fast-paced agile environment, driving MVP development and post-launch optimization. Partner cross-functionally with compliance, risk, and legal to ensure alignment with all regulatory requirements across multiple countries. Prioritize and drive backlogs across your engineering teams to ensure timely and high-quality feature delivery. Work directly with end-users, user research, and design to validate ideas, reduce friction, and continuously improve the member experience. Act as a product thought leader across SoFi for inclusive, global-ready financial solutions. What you’ll need: Bachelor’s degree or higher in a technical or non-technical discipline 10+ years of experience in product management (preferably in fintech, payments, or global financial services) Experience launching and scaling zero-to-one products Deep comfort with data analysis and metrics-driven decision-making Proven track record of delivering products that solve complex technical and user needs Ability to collaborate across remote teams and multiple functional stakeholders Passion for making financial systems more inclusive, transparent, and accessible Deep technical fluency with APIs, cloud infrastructure, distributed systems, or financial systems. Experience partnering with engineering to navigate architecture decisions and technical trade-offs. Demonstrated ability to balance long-term platform investments with near-term delivery needs. Strong cross-functional collaboration skills, particularly with engineering, security, compliance, legal, and analytics. Excellent written and verbal communication skills, with the ability to simplify technical complexity for diverse stakeholders. Nice to have: Familiarity with international remittance infrastructure and payout networks Experience working with external money movement or FX service providers Understanding of cross-border compliance, AML, KYC, and regulatory challenges Experience with hypothesis-based product experimentation Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Principal Product Manager, Global Money Movement

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We’re seeking an experienced Principal Product Manager to own the vision, strategy, and delivery of our Operations &amp; Support Platform services, tooling, and related applications, to help provide best-in-class customer support capabilities to our ever-growing member and business needs.&nbsp; In this role you will own the central systems our support and operations tools are built upon. You’ll partner closely with engineering and product teams to design and deliver developer APIs and internal tools that enable business growth, drive agent efficiency, and deliver innovative support solutions to better help our members get their money right.&nbsp; This is a senior individual contributor role designed for a collaborative product leader who thrives on driving impact through centralized solutions, solving complex technical challenges, working deeply with engineering and product teams, and enabling platform scalability.&nbsp; Specifically this includes the creation and evolution of internal tools, APIs, data services, and workflow components to empower our customer support agents and other operations teams to automate manual processes. The capabilities enabled by your platform services will be the building blocks upon which a best-in-class omnichannel customer service experience is deployed to our agents and members, and will fuel efficiency improvements across a wide variety of backoffice teams. The underlying support platforms you build will enforce consistency and enable transparency across all member touchpoints, and help our business scale by facilitating complex customer needs across multiple product areas.&nbsp; As a key cross-functional player, you will collaborate closely with our Support Operations teams, Engineering, and other Product Managers from a wide range of Business Units, to set a vision, define priorities, manage trade offs, execute an ambitious agenda, and be accountable to results reported at the executive level. What You’ll Do: Own and evolve the product vision and roadmap for our Operations Platform infrastructure, including: Workflow Factory, the building blocks for self-service process automation to replace manual processes with integrated workflows Platform Growth, driving platform adoption across our business units by building a set of shared services that centralizes operational processes and applications Case Management, ensuring that every touchpoint with a member is comprehensively tracked across services and applications Omnichannel services, including IVR, telephony integrations, and live agent chat Developer-facing APIs, component libraries, and tools for internal product teams Drive platform strategy focused on scalability, reliability, security, and regulatory compliance. Partner deeply with engineering to make critical architectural decisions and guide long-term infrastructure investments. Collaborate with internal product teams to ensure platform solutions unlock new product opportunities. Define success metrics and rigorously measure performance, efficiency, and system health. Effectively balance member, agent, business, and technical goals with available resources to maximize impact. Drive alignment and build trust with cross-functional stakeholders and across organizations within SoFi. &nbsp; What You’ll Need: 10+ years of product management experience, with significant time in platform, infrastructure, or API product roles. Bachelor's degree (preferable) or equivalent experience&nbsp; Proven track record leading technically complex platform products – such as payment infrastructure, developer platforms, or internal tools – at scale. Deep technical fluency with APIs, cloud infrastructure, distributed systems, or financial systems. Experience partnering with engineering to navigate architecture decisions and technical trade-offs. Demonstrated ability to balance long-term platform investments with near-term delivery needs. Strong cross-functional collaboration skills, particularly with engineering, vendors, and stakeholders from a variety of product groups Excellent written and verbal communication skills, with the ability to simplify technical complexity for diverse stakeholders. Platform thinking, including an ability to identify patterns and surface the abstract commonalities across disparate use cases and products Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Principal Product Manager, Operations Platform

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: At SoFi, pricing is a key driver of our lending performance, and we’re investing in the infrastructure that powers it. As the Product Manager for our Pricing Platform, you’ll play a critical role in identifying, prioritizing, and building the tools and capabilities that enable smarter, faster, and more controlled pricing decisions. &nbsp; While you'll help streamline coordination across teams, the core of this role is about building leverage—designing systems and workflows that reduce manual effort, improve pricing agility, and embed robust controls. You’ll work closely with our Pricing team as well as cross-functional partners in Engineering, Data Science, and Risk to turn pricing goals into scalable product solutions. This is a high-impact opportunity for someone who wants to shape foundational platform capabilities and directly influence how SoFi prices and optimizes its lending products. &nbsp; What you'll do: Own and drive the roadmap for pricing infrastructure, integrations, and controls within our underwriting technology team Represent Pricing in cross-functional forums—capturing nuanced needs, translating them into specs, and ensuring they're tracked through delivery Coordinate cross-team efforts for pricing, triage intake, and streamline meeting involvement to maximize efficiency related to pricing Manage and prioritize the pricing backlog; align sprint plans with stakeholders across pricing, engineering, data science, underwriting, and risk Implement process improvements to optimize throughput and reduce cycle times for pricing-related initiatives Bridge EPD and Pricing teams, serving as an embedded liaison in the Pricing team to ensure pricing thinking is integrated into lending products, platforms, and projects from inception Define success metrics and leverage data (SQL-friendly) to guide prioritization and demonstrate impact What you’ll need: Bachelor's degree (preferable) or equivalent experience 8+ years of product management experience, ideally with fintech exposure Excellent communication skills—able to engage seamlessly with technical, analytical, and business audiences Strong organizational and project/program management skills; experience running technical sprints or complex launches Proven ability to manage backlogs, intake processes, and multiple stakeholder priorities Curiosity about loan pricing, credit risk, decision engines, and related infrastructure (or high willingness to dive in) Fluency with SQL and data analysis to inform prioritization and measure outcomes Experience in matrixed or hybrid org structures; ability to influence without direct authority Strong stakeholder management and leadership skills, with a track record of fostering cross-functional alignment &nbsp; Nice to have: Experience building or scaling pricing engines, decisioning platforms, and/or&nbsp; price-optimizing tools Background in lending Experience working with LLMs or generative AI Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Principal Product Manager, Pricing

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we’re on a mission to help our members get their money right, and become a Top 10 Financial institution. We’re seeking an experienced Product Manager to own the vision, strategy, and delivery of SoFi Money’s onboarding, activation and cross-sell initiatives to create a world-class product experience for our Members in their first 90 days with SoFi. &nbsp; Specifically, we are looking for someone with an experimentation mindset and a proven track record establishing effective product growth loops. You will focus on optimizing for account opens and deposits while providing a more contextually relevant product experience in our Members' early SoFi tenure. Looking to the future, you will identify and champion differentiated member experiences that set SoFi apart, delivering unique value to SoFi members and the business. &nbsp; As a key cross-functional player, you will collaborate closely with Engineering, Design, Marketing, Business Unit Leads, and other Product Managers to set a vision, define priorities, manage trade offs, execute an ambitious agenda, and be accountable to results reported at the executive level. &nbsp; What You’ll Do: Create and articulate a comprehensive product vision, strategy, and roadmap for your product area, with a particular focus on iteration through experimentation.&nbsp; Deeply understand Member use cases, industry trends, and business drivers to identify and advocate for new opportunities. Collaborate closely with engineering and design through the product life cycle, from initial concept to high-quality delivery. Effectively balance member, business, and technical goals with available resources to maximize impact. Drive alignment and build trust with cross-functional stakeholders and across organizations within SoFi. Promote a strong product culture by developing frameworks, implementing processes, and mentoring other Product Managers. &nbsp; What You’ll Need: 7+ years of product management experience with a proven track record driving growth through user-centered design and experimentation. Experience with experimentation platforms (we use Optimizely and StatSig). Bachelor’s degree or higher in a relevant field. A proactive, results-oriented approach to your work. Ability to thrive in a fast-paced, dynamic environment. Demonstrated ability to grasp complex user scenarios, technical concepts, and business drivers to make well-informed decisions. Keen attention to detail and proficiency in distilling complex issues. Exceptional written and verbal communication skills. Ability to collaborate with and manage cross-functional groups of stakeholders. &nbsp; Nice to Have: Experience in financial services products, especially credit cards or lending products. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Principal Product Manager, SoFi Money

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is driven by data! In this role, you will contribute to the long-term success of SoFi's data vision by developing distributed systems and scalable data platforms. The Data Platform Group supports data use cases across all of SoFi's diverse business units by providing a highly scalable, democratized data platform that empowers teams to ingest, model, and consume data confidently. Join the Data Platform Group as it refines its vision and establishes industry-leading standards for data lifecycle management, introducing best-in-class architectural components and processes to extract value from disparate data sources. The success of this team is vital to the company's success, and your contributions will have a highly visible and lasting impact. &nbsp; As a Principal Engineer, you'll contribute to the team's technical direction by designing innovative solutions to complex business challenges. You'll collaborate with engineering teams to maximize value for platform consumers, coordinate with squads to align with the Data Platform team's strategy, and provide guidance on testing and deployment strategies. Leveraging your expertise, you'll explore GenAI to enhance data analysis and decision-making. You'll mentor team members and represent the team during recruitment and hiring. The ideal candidate has experience in distributed systems and scalable data platforms. &nbsp; What you’ll do: Collaborate with cross-functional teams to understand complex business requirements and translate them into scalable, high-impact technical solutions, directly influencing SoFi's data-driven decision-making processes. Lead architectural design sessions for the Data Platform and its integrations (APIs, services), ensuring solutions are not only technically sound but also aligned with broader business goals and significantly contribute to SoFi's overall data strategy. Drive the development of advanced features within the Experimentation platform, ensuring modular, efficient, and scalable code structures optimized for the aforementioned stack. Spearhead rigorous code review processes, underscoring best practices, efficiency, and optimal use of underlying software components unique capabilities and services. Foster and facilitate internal technical sessions, exploring nuances of AWS data services like DMS, MSK (Kafka) , and S3, and sharing best practices for integration with the broader data stack. Provide technical leadership in evaluating and adopting emerging technologies within the modern data stack, ensuring SoFi remains at the forefront of data engineering innovation. Drive Operational excellence across the squads and act as a liaison between Data and other organizations. Implement and track operational metrics to measure progress and identify opportunities for further optimization. Engineer sophisticated data pipelines using dbt, Airflow, and Snowflake, with special emphasis on performance optimization and data integrity using Great Expectations. Leverage Python and SQL scripting proficiencies for intricate data operations, custom ETL/ELT processes, and sophisticated data transformations across the platform. Collaborate with data scientists and ML engineers to explore and implement GenAI solutions for data analysis, feature engineering, and predictive modeling. Contribute to the development of responsible GenAI practices within the organization, ensuring ethical and unbiased use of AI technologies.&nbsp; Mentor technical team members in best practices for Snowflake, Airflow, dbt, and AWS services, promoting a culture of technical distinction and innovation. &nbsp; What you’ll need: Educational Background: A Bachelor's or Master's degree in Computer Science, Information Security, or a related field is required; an advanced degree is preferred. Experience: A minimum of 10 years in a pivotal Software/Data Engineering role, with extensive experience in modern data stacks, particularly Snowflake, Airflow, dbt, Kafka, Docker/k8s, and AWS data services. Technical Skills: Strong understanding of data ingestion, orchestration, transformation, and reverse ETL best practices and design principles. Proven skills in distributed systems architecture and building scalable solutions. Mastery in Python, Java, and SQL for complex operations within Snowflake and AWS services like DMS, MSK (Kafka), and S3. Solid experience with Terraform or Cloudformation as IaC solutions. Soft Skills: Strong leadership and communication skills. Experience working in a collaborative coding environment, refining designs together, working through code reviews, and managing pull requests. Demonstrated problem-solving capabilities, especially within the context of the modern data stack and experimentation realm. Exceptional technical communication skills, adept at liaising with both technical peers and diverse stakeholders within a data-driven organization. Demonstrated ability to lead a team of developers, providing technical guidance, mentorship, and support. Nice to have: Data exploration and analysis experience using SQL/Python/R/Tableau.&nbsp; Experience with prompt engineering and fine-tuning LLMs. Contributions to open-source projects. Experience with data governance and security. Familiarity with machine learning concepts. Experience with finance / fintech or enthusiastic to learn and grow in this space. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp; &nbsp; To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;Benefits at SoFi&nbsp;page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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