Smartsheet (NYSE: SMAR) is a leading platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Founded in 2005, Smartsheet has revolutionized how work gets done by providing a flexible and intuitive platform that empowers collaboration and productivity across various industries and functions. With a focus on innovation and customer success, Smartsheet continues to drive digital transformation and streamline work processes for businesses worldwide.

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a dynamic Sales Development Representative (Remote Eligible) to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying all prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or make a career transition into the SaaS industry.&nbsp; This remote role will align to the West Coast and report to a Manager of Sales Development. Candidates must be located within the Pacific timezone. You Will:&nbsp; Engage and qualify inbound leads and inquiries&nbsp; Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools. Schedule appointments and demos for new logo acquisitions and expansion into existing customer base Hold thoughtful and engaging conversations over the phone and email Be the subject matter expert on Smartsheet products and services Other duties as assigned You Have:&nbsp; Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts Contribute to the team effort and play an essential part in the smooth running of teams Excellent verbal and written communication skills Passion for working with new technologies and new technical concepts Ability to deal well with adversity; remaining driven and resilient&nbsp; Degree or relevant work experience Perks &amp; Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees Equity- Restricted Stock Units (RSUs) for eligible roles Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity 15 days PTO, plus Incidental Sick Leave Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)&nbsp; US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year &nbsp; Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California &amp; New York: $54,000 | All other US States: $50,000.Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity 15 days PTO, plus Sick Time Off Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)&nbsp; US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$50,000&mdash;$50,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sales Development Representative I

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.When was the last time you had an opportunity to work at a company that was forging an industry and enabling people toget from idea to making an impact – fast? Smartsheet's purpose is to empower everyone to improve how they work. Ourbusiness is built on finding great people and getting out of their way while they build our award-winning Software as aService (SaaS) offering. With over 10 million users, our platform gets used across different industries ranging fromconstruction to retail to software development. This presents us with unique technical challenges. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to delivertheir very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations toplan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better businessoutcomes. You will report to an Engineering Manager in Bangalore, India on a hybrid basis.&nbsp; You Will:● Write clean and efficient code based on product specifications and participate in the entire development life cycle,from concept to release● Create and promote modern web UI development● Develop modular, maintainable components for the next generation of applications at Smartsheet (React,JavaScript, TypeScript, Node.js, HTML, and CSS)● Be a technical leader on our team, implementing features in TypeScript and integrating with back-end Kotlin/Javaservices running on AWS● Develop and maintain CI/CD pipeline implementations for tests, linting, deployment, etc.● Take part in code reviews and architectural discussions as you work with other software engineers, UX designersand product managers● Mentor junior engineers on code quality and other industry best practices● Develop services that can consume, process and act on millions of user actions within Smartsheet and scale to 100x asour as our customers continues to grow● Enhance existing application code with new features and strike a balance when making technical decisions (build vsrefactor vs simplify) You Have:● 5+ years software development experience● 5+ years experience in at least one modern object oriented programming language (Java, C#, Ruby, etc.)● 2+ years experience in SaaS application development● Experience with modern web technologies, front-end frameworks and integrating with back-end services● Experience building Single Page Applications at scale● Successful in an environment with frequent production releases● Experience writing complex asynchronous code that communicates with multiple services● A degree in Computer Science, Engineering, or a related field or equivalent practical experience&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. SE (FE)

Manager, Sales Development

Director, Analyst Relations (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet seeks a highly accomplished Enterprise Account Executive to drive significant revenue growth within a select portfolio of large enterprise Nordic &amp; Benelux accounts (10,000+ employees). This strategic role focuses on deepening existing customer relationships and expanding Smartsheet's footprint within growing key accounts. You will develop and execute comprehensive account plans, drive cross-selling opportunities, and land new departments across the enterprise. This is a highly impactful role for a driven and results-oriented sales professional who thrives in a collaborative environment and excels at building long-term customer partnerships. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to the Regional Director, Nordics &amp; Netherlands. You Will: Exceed quarterly and annual software and services sales quotas by driving expansion sales within a portfolio of Nordic &amp; Benelux headquartered enterprise accounts Lead primary and secondary account teams by partnering with internal teams such as Solution Engineering, Consulting, Customer Success, Marketing and Sales Development Develop and execute renewal strategies across your customer base Manage and execute complex, high-value solution-based sales processes Develop &amp; execute strategic account plans for less than 50 enterprise accounts which drive revenue growth through cross-selling, upselling, and landing new departments Build &amp; maintain strong, long-term customer relationships at all levels Accurately forecast sales opportunities and track key performance indicators (KPIs) Champion Smartsheet's values and contribute to a positive &amp; collaborative team environment Perform other duties as assigned You Have: 5+ years of successful enterprise software sales experience with a proven track record of exceeding quota Experience using MEDDICC and ValueSelling Demonstrated experience building &amp; maintaining strong, long-term customer relationships at the executive level within large enterprise accounts. Proven ability to drive cross-sell opportunities and land net-new departments in large, global enterprises Experience of working with channel partners for resale and implementation Expertise in developing and executing complex sales cycles and closing large, strategic deals. Strong understanding of SaaS business models and the competitive landscape, ideally CWM or PPM Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools, such as Outreach and LinkedIn Sales Navigator Excellent communication, presentation, and interpersonal skills. Strong analytical &amp; problem-solving skills. Bachelor's degree or equivalent experience. Fluency in a Nordic or Benelux language is preferred Legally eligible to work in the UK on an ongoing basis. Perks &amp; Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Account Executive - Nordic & Benelux Region

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a proven enterprise SaaS sales leader to develop and lead the Strategic Accounts segment within the Large Enterprise sales organization. You will be responsible for continuing to refine the sales strategy to accelerate growth across a defined set of high-growth Global 2000 accounts in North America. Proven ability to scale the business by leading the efforts of refining sales motions, expanding executive relationships, incorporating the customer outcomes journey and selling high value solutions are essential success factors of this role. These elements need to be synthesized into a cohesive strategy that supports accelerating growth in software and services bookings across the Strategic Accounts segment. You have a proven track record of consistently exceeding sales goals with solid leadership, tenacity, great attitude, accountability, high energy, integrity, and discipline. As Vice President of Strategic Accounts, you will be a member of the Large Enterprise senior sales leadership team that consistently exceeds objectives and leads a high performing enterprise sales organization. As a leader on this team, you will play a crucial role in making Smartsheet the Collaborative Work Management market leader across the Global 2000. You will report to the SVP, Large Enterprise and be based in the US. You Will: Recruit, hire and develop a high performing enterprise SaaS sales team, including Regional Vice Presidents, Regional Directors and Account Executives. Drive strategy and lead the Strategic Accounts team to consistently exceed quarterly and annual sales objectives Develop and lead the plan to significantly increase the number of Smartsheet senior executive relationships with C-level executives across Strategic Accounts Develop trust-based relationships with leaders across the business, including Marketing, Product &amp; Engineering, Finance, Operations, Sales Engineering, Professional Services and Customer Excellence&nbsp; Develop pricing/packaging and product competences in order to play leadership role in structuring, pursuing and winning large, complex deals Successfully develop and execute across all disciplines of sales management, including Account/Territory/Opportunity planning, sales methodology execution, forecasting and professional development Be a coach to Regional Vice Presidents, Regional Directors and Account Executives in the execution of a solution-based sales process encompassing multiple groups within Global 2000 accounts Ensure the disciplined use across your sales organization of MEDDICC, Chorus, Highspot, Smartsheet, Salesforce, Clari, Tableau, ZoomInfo&nbsp; &nbsp;You Have: Demonstrated track record of exceeding sales objectives leading enterprise SaaS sales teams by winning new business and driving substantial growth in Global 2000 accounts Proven ability to drive sales teams in executing land and expand sales strategies to predictably expand accounts, culminating in being chosen as an enterprise standard Demonstrated competence in effectively engaging and developing value based relationships with Global 2000 C-level executives Minimum of 7 years experience, including third line management, leading strategic software, preferably enterprise SaaS, teams 10+ years of experience in the software industry with recent enterprise SaaS experience, preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing) Excellent interpersonal skills and the ability to multitask, work cross-functionally within the organization, and thrive in a collaborative environment Demonstrated sales methodologies Experience working in a fast-paced, high growth software company where change is a constant Smartsheet, Salesforce.com, Google Apps, Tableau skills Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$200,000&mdash;$320,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Vice President, North America-Strategic Accounts

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a high-impact Client Services Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes.You will report to the Director, Customer Outcomes and ideal candidates reside within the Pacific or Central US time zones.&nbsp; You Will: Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks) You Have: 5-7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities &gt;$250k (seven-figure TCV experience a plus) Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV Track record in territory management and account planning across Large Enterprise Ability to travel up to 40–50% BA/BS required; advanced degree preferred Smartsheet experience is a plus Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$112,500&mdash;$142,500 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Client Services Director

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a Sr&nbsp; Technical Project Manager at Smartsheet, you will play a crucial role in the successful delivery of complex technical engagements. You will work with Customers, Account and PS Delivery teams, primarily overseeing engagements where Solutions Architects and Front End Developers are developing, building, testing, and deploying custom solutions for our customers. This role requires a strong understanding of the technical aspects of a project, the ability to manage the project lifecycle, and the skill to communicate effectively with both technical teams and customers.&nbsp; &nbsp; You Will: Manage all aspects of technical projects, including scope, schedule, budget, and client relationships.&nbsp; Drive the technical delivery of custom development, integrations, and data migration elements of a Smartsheet implementation.&nbsp; Proactively identify and manage project risks and issues, ensuring smooth project execution.&nbsp; Work with Consultants, Solutions Architects &amp; Front End Developers who are converting business requirements into solutions. Serve as a point of contact for stakeholders, providing clear and concise updates on project status. Act as a liaison between the customer and the technical team.&nbsp; Ensure that engagements conclude with delighted clients that are willing to be referenced for new potential clients Handle multiple strategic engagements simultaneously Proactively mitigate and handle critical customer concerns and at-risk accounts; communicate optimally and appropriately with internal and external leaders and executives. Ensure quality and time management processes are followed by the team (e.g., change controls, time card submissions) Help to document best practices in developing and deploying Smartsheet solutions Liaison with necessary teams within Smartsheet to achieve the above items &nbsp; You Have: At least 7+&nbsp; years of experience in customer-facing positions in a professional services organization Experience overseeing large billable projects for external customers Experience with modern services deployment methodologies, with emphasis on software design and development Use of formal project management tools Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet’s benefits, values, use cases, and business and technical elements Desire to work in a collaborative environment to promote and improve team performance Strong analytical skills regarding client and project management issues Strong organizational skills with an ability to manage competing client demands Ability to interact and communicate with CxO-level personnel Excellent communication and interpersonal skills Lean or Six Sigma certification is desirable Bachelor’s degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education Willing to travel periodically (up to 20-30%) based on customer and business needs Authorization to work in the U.S. for any employer on an ongoing basis 1+ years Smartsheet Consulting experience, leading customer-facing engagements in the enterprise space Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$122,500&mdash;$160,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Technical Project Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Field Systems Support SpecialistSan Jose, CR The Smartsheet Field Systems Team is in the business of building solutions to solve the needs of the Smartsheet Field Organization at large. We empower team members and are a significant driver of efficiency within the business. We believe in teamwork, quality, and integrity. We operate scalable business platforms that provide an incredible experience for our employees. We are looking for a Field Systems Support Specialist to join our team. You will work with our users to ensure they receive support through answering questions and resolving issues, as well as managing data quality.&nbsp; You will report to our Manager of Field Systems, located in Costa Rica. You Will: You will support user's questions and general inquiries regarding field and sales systems, including Salesforce, DocuSign, Outreach.io, and others. You will assess all incoming requests for support to the Field Systems team, completing root cause analysis for issues raised and determining the best course of action. You will manage the escalation path of requests to other members of the Field Systems team. You will help manage user roles, profiles, and permissions within Salesforce, DocuSign, Outreach.io, and others. You will complete data updates in Salesforce to troubleshoot bugs and errors. You will learn about current field processes to help you respond to user inquiries and resolve system errors. You will assist with the administration of DocuSign, Salesforce, and other tools to enhance user efficiency, including field updates and automation enhancements. You will perform analysis on incoming requests from Users to highlight patterns and suggest improvements to our systems. &nbsp; You Have: 2+ years of experience providing technical support to enterprise software systems. Experience with Salesforce and other ERP systems. Experience in collaborating with team members and partners to drive the creation and implementation of solutions. Desire to often work with people through excellent written and spoken communication. Enjoy working in a fast-paced and agile company with the ability to manage changing requirements. Motivated to learn new software and technologies through self-guided and team training. Enjoy helping others and providing incredible customer service to our internal user base. &nbsp; Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members. Monthly stipend to support your work and productivity. 12 days paid Vacation + Flexible Time Away Program. 20 weeks fully paid Maternity Leave. 12 weeks fully paid Paternity/Adoption Leave. Personal paid Volunteer Day to support our community. Opportunities for professional growth and development including access to LinkedIn Learning online courses. &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Field System Support Representative

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking an experienced&nbsp;Regional Director for the DACH Region to lead a team of field based Account Executives across the region. The ideal candidate will have a history of leading a team to over performance in quota attainment and developing customer accounts. We are looking for a talented individual who has experience of building and making markets in the region, both direct and through partners and channels. This role is based at Smartsheet in&nbsp;Munich, Germany (hybrid, remote also eligible) and you will report to our Regional Vice President, EMEA Sales, in this high profile role. You Will: Lead the DACH Sales team to exceed quarterly and annual sales quotas Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within DACH region accounts Play leadership role in developing new business opportunities by coaching account executives to build and execute account strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success, Partner team and Marketing management to identify and close software and professional services solutions in Global 2000 accounts Proactively identify and address issues that will increase growth velocity in the EMEA sales region Effectively predict and deliver sales results through accurate sales forecasting Actively use company’s core applications to manage business, including Smartsheet Salesforce.com, Tableau, LinkedIn, DiscoverOrg and others&nbsp; Perform other duties as assigned You Have: Demonstrated track record in leading Strategic SaaS sales teams to exceed quotas by winning new business and driving substantial growth in Global 2000 accounts Fluency in English and German is required Extensive experience of building sustainable and effective relationships with partners and selling through channel Proven ability to drive Strategic sales teams in executing land­-and-­expand sales strategies to predictably drive aggressive growth in Global 2000 accounts Minimum of 5 years experience in sales management of enterprise software, preferably Enterprise SaaS teams 10+ years of experience in the software industry with current SaaS experience preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing) Excellent interpersonal skills and the ability to multitask, work cross-­functionally within the organisation, and thrive in a collaborative environment Excellent communication (written and verbal), interpersonal and presentation skills Motivate and lead; embody Smartsheet’s core values; operate with grit and a sense of urgency Demonstrated ability to execute sales methodologies (e.g. The Challenger Sale) Experience working in a fast-­paced, high growth software company where change is a constant Smartsheet, Salesforce.com, Google Apps, Tableau skills Bachelors (BA/BS) degree required, MBA preferred Legally eligible to work in Germany on an ongoing basis &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Regional Director

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (200-4,999 employee size) Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals Expand Smartsheet brand awareness at the c-suite, operational and team level Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business Create and maintain Joint Engagement Plans for strategic solution deals Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business You Have: 5+ years full sales cycle management with a history of proven performance in the SaaS space 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights Passion for working with new technologies and technical concepts Bachelor's degree or the equivalent combination of other post-secondary education &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity 15 days PTO, plus Sick Time Off Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)&nbsp; US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$75,000&mdash;$95,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Account Executive, Commercial - GEO

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking change agents to join our Commercial Sales Team as an&nbsp;Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business Execute a solution-based sales process including multiple internal and external stakeholders within growth or equivalent accounts (50 to 200 employee size) Develop and prospect new opportunities with existing customers in your territory by analyzing and identifying high-value needs across multiple departments and lines of business Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals Expand Smartsheet brand awareness at the c-suite, operational and team level Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business Create and maintain Joint Engagement Plans for strategic solution deals Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast Use sales enablement tools to personalize approach and form an industry perspective as to where the Smartsheet footprint can add value to the client's business Other duties as assigned You Have: 3+ years of SaaS full cycle sales experience exceeding quota working in commercial accounts Experience managing customer relationships and maintaining relationships in a B2B environment A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle Experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights Passion for working with new technologies and technical concepts Bachelor's degree or the equivalent combination of other post-secondary education Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity 15 days PTO, plus Sick Time Off Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)&nbsp; US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$85,000&mdash;$135,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Account Executive, Growth

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.&nbsp; The Accounts Receivable Coordinator II is responsible for customer cash collections, invoicing query resolution, and accounts receivable escalations. These activities include working directly with Smartsheet customers and Sales team members to identify, troubleshoot, and resolve all billing, invoicing, and collection issues while delivering a high-quality, timely, and effective customer experience. This position reports to the Supervisor of Accounts Receivable. In 2005, Smartsheet was founded on the idea that teams—and millions of people worldwide—deserve a better way to achieve their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better results. You Will: Responds to customer inquiries regarding payments, billing, collections, and credit/refund requests. Prioritizes work efforts on cash collection, accounts receivable aging, and days sales outstanding (DSO) targets. Provides accounts receivables reports, analysis, and cash forecasts. Works through Customer account past due reports to ensure timely cash collections. Provides Customer account billing assistance to Sales teams as needed to resolve customer payment disputes. Collaborates effectively with customer and internal groups to solve customer escalations and improve business processes. Other duties as assigned.Responds to customer inquiries regarding payments, billing, collections, and credit/refund requests. Prioritizes work efforts to achieve cash collection, accounts receivable aging, and days sales outstanding (DSO) targets. Provides accounts receivable reports, analysis, and cash forecasts. Manages past due customer accounts to ensure timely cash collections. Offers billing assistance to Sales teams as needed to resolve customer payment disputes. Collaborates effectively with customers and internal groups to resolve escalations and improve business processes. Performs other duties as assigned.&nbsp; &nbsp;&nbsp;&nbsp;You Have: &nbsp;University degree or equivalent work experience 1+ years of customer service experience using enterprise resource planning (ERP) and service ticket/case systems &nbsp;2+ years of accounts receivable experience (preferred) Excellent verbal and telephone communication skills to include proficiency in English&nbsp; language Ability to collaborate as part of a team, as well as external partners to accomplish organizational objectives. &nbsp;Delivers quality of work to include timeliness, completeness, and accuracy. Ability to work independently, manage shifting priorities, demonstrate good personal judgment, and effectively handle tasks under pressure Regular and predictable attendance is an essential function of the job Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Accounts Receivable Coordinator

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.The Billing Coordinator&nbsp; is responsible for the timely and accurate review and processing of Smartsheet customer orders and invoices across our global organization. This position ensures the accuracy, quality, and completeness of customer orders and invoices.&nbsp; In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better results. The Billing and Invoicing Coordinator&nbsp; will report to the Supervisor of Billing and Invoicing Operations located in San Jose, Costa Rica. You will:&nbsp; Process customer sales orders and invoicing requests; to include new product orders, upgrade orders, renewal orders, and statement of work (SOW) services orders Achieve 98%+ accuracy for all processed transactions Ensure invoicing schedules and deadlines are consistently met each month&nbsp;&nbsp; Responsible for required order reviews and quality assurance prior to order invoicing&nbsp; Responsible for adhering to all company financial and process controls&nbsp;&nbsp;&nbsp; Build relationships and work within a team and cross-functionally to achieve the organization’s overall mission Participate in special projects as assigned You have: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Equivalent relevant work experience will also be considered. Minimum of 1 year of combined experience in finance, customer service, or a related operational support role. Prior experience in Sales Support or Sales Operations is a strong plus. Familiarity with working in ticketing systems, including managing queues and resolving cases in a timely and efficient manner. Experience with customer relationship management (CRM)&nbsp; tools such as Sales force. Experience with enterprise resources planning (ERP) systems such as Netsuite, Opscon or similar platforms is a plus. Strong written and verbal communication skills, with professional proficiency in English. Demonstrated ability to deliver high-quality support to internal teams, with a focus on professionalism, clear communication, and timely issue resolution. Ability to thrive in a fast-paced and dynamic environment with changing priorities. Highly organized with strong attention to detail and the ability to multitask effectively. Current Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Billing Coordinator

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are seeking a highly analytical and solution-oriented Reporting &amp; Business Analyst to join our team. This role is critical in transforming data into actionable insights that drive business decisions, operational efficiency, and strategic alignment. You will be the go-to expert for reporting, performance metrics, and data storytelling, building trusted relationships across departments to uncover opportunities, solve complex business challenges, and automate reporting processes. We’re looking for someone with strong technical skills, business acumen, and excellent stakeholder management capabilities. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we provide a dynamic cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You Will: Design, develop, and maintain scalable, automated dashboards and reporting solutions using Excel, SQL, Tableau (or Power BI) and Salesforce Dashboards to track business KPIs and operational performance. Lead deep-dive analyses to uncover root causes, trends, and improvement opportunities, presenting clear and impactful insights to business leaders. Act as subject matter expert (SME) for key metrics and performance frameworks across multiple functions. Facilitate requirements-gathering sessions with cross-functional stakeholders to align reporting needs with strategic goals. Translate ambiguous business questions into clear data problems, and proactively recommend reporting or analytics solutions. Support strategic initiatives by building performance measurement models and decision-support tools. Champion a data-driven and continuous improvement culture, identifying opportunities for reporting automation and process optimization. Build and nurture trusted partnerships with business leaders, enabling collaborative problem-solving and strategic alignment. You Have: Minimum 5 years of experience in business analysis, data analytics, or reporting roles. Strong command of SQL, Tableau (or other visualization tools), advanced Excel (VBA is a plus) and Salesforce (SFDC) Reporting and dashboards, and Snowflake.&nbsp; Knowledge of using Smartsheet for reporting capabilities is highly preferred Bachelor's degree in Business, Economics, Engineering, Data Science, or equivalent experience. Demonstrated problem-solving mindset and ability to translate complex data into business stories. Experience in report automation, workflow optimization, and performance tracking. Proven stakeholder management skills, with ability to influence and communicate effectively at multiple organizational levels. Comfortable working in fast-paced, ambiguous environments with changing priorities. Excellent verbal and written communication skills in English (B2+ proficiency required). Smartsheet experience and knowledge of project management principles are a plus. Familiarity with Google Workspace tools (Sheets, Slides, Docs) and AI-driven tools is a plus. Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community. Opportunities for professional growth and development including access to LinkedIn Learning online courses. Company Funded Perks including a counseling membership and your own personal Smartsheet account. Teleworking options from any registered location in Costa Rica (rol &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Business and Reporting Analyst

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is empowering ambitious sales professionals to join our team as Account Executives. In this role, you'll transcend traditional sales, becoming a trusted advisor and strategic partner to our customers. You'll be at the forefront of driving significant revenue growth by managing and expanding relationships within a portfolio of accounts. This is your chance to leverage your strategic thinking and sales acumen to navigate complex deals and deliver transformative solutions that directly impact our clients' success. At Smartsheet, we provide a leading cloud-based platform for work execution, enabling organizations to plan, capture, track, automate, and report on work at scale. We are committed to fostering a culture of trust and innovation, empowering our team to deliver exceptional value to our clients. You will: Drive Strategic Growth: Exceed software and services sales targets by developing and executing strategic account plans for clients. Cultivate Executive Relationships: Build and nurture strong relationships with C-level executives and key decision-makers, positioning Smartsheet as a strategic partner. Navigate Complex Deals: Lead complex, solution-based sales cycles, aligning Smartsheet's capabilities with clients' strategic objectives and driving significant deal closures. Proactive Opportunity Identification: Identify and capitalize on expansion opportunities within existing accounts, anticipating client needs and proactively offering tailored solutions. Strategic Pipeline Management: Develop and maintain a robust sales pipeline, accurately forecasting revenue and leveraging data-driven insights to optimize sales strategies. MEDDICC: Expertly apply MEDDICC qualification methodologies to ensure deal success and drive predictable revenue growth. Cross-Functional Collaboration: Partner with internal and external stakeholders, including solution engineering and customer success teams, to deliver exceptional client experiences. Sales Leadership: Embody the traits of an elite sales professional, serving as a mentor and role model for the team. You have: Proven Sales Expertise: 1-3 years of progressive sales experience, with a strong track record of success in the software or technology sector. Strategic Account Management: Demonstrated ability to manage and expand relationships within accounts in a B2B environment. Strategic Thinking and Problem-Solving: Ability to analyze complex client needs, develop strategic solutions, and navigate challenging sales cycles. Professional Presence and Communication: Exceptional written and verbal communication skills, with the ability to effectively engage and influence C-level executives. B2 English Proficiency Level or higher. Technical Acumen: Passion for technology and the ability to quickly grasp complex technical concepts. Sales Tools Proficiency: Proficiency in CRM systems (Salesforce), sales engagement tools (Outreach), data visualization platforms (Tableau), and others as needed. Resilience and Adaptability: Ability to thrive in a fast-paced environment, adapt to change, and overcome challenges. Educational Background: Degree in Business Administration, Marketing, Sales, or a related field preferred, or equivalent sales experience. Smartsheet Expertise: Deep understanding of the Smartsheet platform and advanced capabilities. Complex Solution Sales: Proven ability to execute complex solution sales involving both software and services. Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Commercial Account Executive

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a Data Scientist to help guide analyses, create predictive and prescriptive insights, and influence decisions. With thousands of subscribing organizations and millions of users there is lots of opportunity to make a meaningful impact and increase growth through analytics within Smartsheet. You are curious, have strong data science and machine learning skills&nbsp; and the ability to communicate key insights effectively. You will work primarily with Marketing and Engineering and will be a part of Smartsheet's Business Intelligence team. You Will: Partner with Product, Marketing and Engineering teams, understand their goals, and execute on opportunities to draw relevant insights and drive tangible impact Develop and implement advanced predictive and prescriptive models using machine learning algorithms to drive marketing and product decisions Understand our customer needs and design metrics to analyze how our customers are using product and optimize products and features Conduct experiments, causal studies and A/B tests to measure the impact of marketing and product&nbsp; Leverage data to understand product performance and to identify improvement opportunities Complete the full analytics lifecycle from understanding the business objective and understanding the data to developing automated reporting and visualizations Effectively present analysis to teams and give data-based recommendations to encourage data-driven decisions, assisting in product ideation and feature launch decisions Think strategically on how to scale your work Identify areas for further investigation Drive a data culture within the Product, Marketing and Engineering teams You Have: Bachelor's degree and 5+ years of experience (or 7+ years of experience) Extensive knowledge and practical experience in several of the following areas: machine learning, statistics, NLP, deep learning, recommendation systems and experimental design Proficient analytical skills for problem solving; can perform descriptive analysis, diagnostic analysis, predictive analysis and prescriptive analysis. Strong programming skills in Python or R Proficient in SQL and&nbsp; skilled in visualization tools (ex. Tableau) Strong track record of forming effective cross-functional partnerships Experience using data to meaningfully impact product, marketing strategy and execution Experience communicating analysis clearly to others Ability to research and learn new technologies, tools, and methodologies Ability to thrive in a dynamic environment, find opportunities and execute in both independent and collaborative environments &nbsp;&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Data Scientist II (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from one team and three engineers in 2018 to 9 teams with over 70 engineers in 2024. Now we’re continuing to expand in India. As the Director of Engineering, you will build capabilities to empower the world's largest companies to transform their approach to work. You will support teams that own identity and access as well as features that IT Administrators use to manage and secure their users and their work. You will maximize strategic outcomes through execution and service operations while helping engineers excel in their career. You Will: Comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams. Willing to challenge technical choices and your business partners to maximize impact together. Passionate about continuous improvement and have built learning organizations that keep up with the state-of-the-art and set an example for your team. An expert at Agile, continuous delivery, DevOps and will advocate for the culture and processes required to maintain smooth high-quality delivery. Dive deep into technology and are on the forefront of the latest tools and strategies and help evaluate, prototype, and introduce them to our team. Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software services. Articulate both in writing and when speaking to different audiences, including executives, customers and engineers. A talent magnet that builds diverse teams and retains the best by keeping them engaged and motivated. Experienced balancing delivery and technical debt through refactoring. Perform other duties as assigned You Have:&nbsp; 4+ years microservice web application development. 10+ years of combined system architecture experience across at least 3 languages and frameworks. 3+ years experience managing software organizations with &gt;20 people. Experience with tools such as CloudFormation, CloudTrail, CloudWatch, Elastic Load Balancing, API Gateway, AWS Lambda, EC2, Route 53, etc. Experience with NoSQL, Relational Databases, Object Store architectures across globally replicated cloud instances Experience building autoscaling, distributed systems BS in Computer Science or equivalent industry experience Strong Computer Science fundamentals in API design, data structures, and algorithms. Training and experience with Agile and Lean methodologies Legally eligible to work in India on an ongoing basis Fluency in English is required &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Director, Engineering (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.&nbsp; We are looking for someone to help usher in our next major phase of growth by elevating the experiences we deliver to our customers and building powerful new capabilities to support modern work execution. Do you deeply understand the needs of modern workers and the tools they need to deliver in today’s competitive business environment? Do you have a passion for solving customer problems and applying technology to empower everyone to improve how they work? If so, we want to hear from you! You will report to our VP of Product Management and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Deeply understand the needs of our customers to build products with great market fit. Create and communicate a compelling vision for integrated solutions that enhance collaborative work. Define the roadmap, break down the work into a well-prioritized plan, and execute. Assess opportunity, project feasibility, approach, and scope. Work closely with design and engineering to create compelling high quality customer experiences. Manage ongoing trade-offs in market fit, usability, cost, and performance. Drive project through to completion, providing detailed progress metrics during build and thorough, insightful analysis of results post-launch. Analyze market and trends to inform new recommendations. Manage a team of Product Managers, ensuring they have clear goals and responsibilities. Provide guidance to help them excel, and constructive feedback where necessary. Build a work environment that draws people to the team. Support other duties as assigned. You Have: Demonstrated experience delivering end-user products that successfully achieve business objectives. 10+ years experience as a product manager for a software product, B2B or B2C cloud experience preferred. 10+ years experience as a people manager. Experience in Enterprise software development. Experience working with UX and engineering teams; deep commitment to customers and team collaboration. Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives. Passion for web-based business software. Ability to evaluate and discuss technical concepts. Experience with agile development processes,&nbsp; frequent product release cycles. Experience contributing to suites of products or within scaled software releases. Experience working with data analytics and visualization. &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$215,000&mdash;$275,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Director, Product Management (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As an Engagement Manager in Customer Excellence and Professional Services at Smartsheet, you’ll play a key role in ensuring our most strategic customers succeed. You’ll design and lead large, transformative projects, act as a trusted adviser, mentor Sales and Professional Services teams, align stakeholders, and deliver the highest levels of customer satisfaction. Partnered with the Account Team, Services Sales, and Service Delivery, the Engagement Manager contributes to pre-sales scoping and discovery activities, acting as a conduit across the organisation to develop and articulate comprehensive implementation proposals. The Engagement Manager will then maintain the executive relationships and act as a critical issue point within these implementations in a billable capacity, ensuring tight customer alignment and offering proactive and prescriptive advice resulting in outstanding customer success. You may manage multiple projects at once, meet utilisation targets, help build best practices, and manage to agreed business processes. You’ll report to the Director of Engagement Delivery and be based at our London office (hybrid or remote within the UK). You will: Manage and drive competing requests across simultaneous customer engagements Identify, pull together, and drive project activities of teams from cross-functional and partner sources Manage projects to time, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc.) Manage project P&amp;L to targeted margin results Drive project reviews for management and customers Be responsible for the transition of engagements from pre-sales to delivery, including budget allocation, resourcing assignments, knowledge transfer, and project initiation Ensure that engagements conclude with delighted customers who are willing to be referenced for new potential customers Handle multiple strategic customers simultaneously Proactively mitigate and handle critical customer concerns and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives Ensure quality and time management processes are followed by the team (e.g. change controls, timesheet submissions) Help to document best practices in developing and deploying Smartsheet solutions Function as a frontline resource for “best practice” and informal customer queries Liaise with necessary teams within Smartsheet to achieve the above You have: At least 4+ years of experience in customer-facing positions in a professional services firm, preferably with a management consulting or “Big Four” consulting organisation Management of large billable projects for external customers Experience with modern services deployment methodologies, with emphasis on software design and development Use of formal project management tools Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet’s benefits, values, use cases, and business and technical elements Desire to work in a collaborative environment to promote and improve team performance Strong analytical skills regarding customer and project management issues Strong organisational skills with an ability to manage competing customer demands Ability to interact and communicate with CxO-level personnel Excellent communication and interpersonal skills Lean or Six Sigma certification is desirable Bachelor’s degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education Willing to travel periodically (up to 20–30%) based on customer and business needs Right to work in the UK for any employer on an ongoing basis 1+ years’ Smartsheet Consulting experience, leading customer-facing engagements in the enterprise space Perks &amp; Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific)&nbsp; &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Engagement Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is moving into its new phase of growth in region after 5 extremely successful years having boots on the ground in Australia. To significantly accelerate our growth, we are looking for an accomplished Enterprise Account Executive. This role will focus on a combination of acquiring new customers and expanding existing accounts.&nbsp; You will be based in Sydney or Melbourne and will report to the Regional Director, Enterprise. You Will:&nbsp; Be selling to industry project management experts, therefore it's crucial to be dedicated and fanatical about learning the industry trends and competitor landscape! Be the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions. Have confidence presenting to Senior level executives within Large Enterprise organisations. Qualify inbound leads while running end to end industry verticalised and persona based new business sales outreach campaigns, to companies over 5000 employees Be confident in MEDDICC and have a deep discovery and qualification passion. Drive complex value driven sales motions aligned to prospects strategic goals Be expected to develop your own GTM target account strategy within your assigned territory. Maintain accurate and up-to-date records via SalesForce, run consistent outbound campaigns in Outreach. Exceed quarterly sales targets and work to assigned outbound KPIs Schedule online product demonstrations Develop and maintain structured and comprehensive target account plans Attend industry relevant events and workshops&nbsp; Ensure customer success in maximizing the value of Smartsheet solutions Sell top down and through mid layer management due to the product application and flexibility Enjoy working in a sales focussed environment where team work and competition is encouraged. You Have:&nbsp; 7+ Extensive experience selling complex SAAS solutions to enterprise customers.&nbsp; Experience presenting to senior stakeholders in enterprise customers A background in building complex licensing and contractual proposals for multi year enterprise wide agreements.&nbsp; Be accomplished working with RFP responses and be a clear communicator A value based sales process built around solving complex inefficient enterprise processes. A start up attitude and a resilience working in a competitive space.&nbsp; A genuine hunger for the chase and customer acquisition. Experience working with solution engineering teams, customer success and running sales motions as a team. High energy and activity Experience prospecting, planning and managing a designated territory to maximize revenue growth Ability to ask for help when required - Sales is a team sport! Passion for working with new technologies and new technical concepts&nbsp; Experience selling to project management personas is a plus Confidence in presenting to IT personas is a must. &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Account Executive

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is moving into its new phase of growth in region after 5 extremely successful years having boots on the ground in Australia. We are now seeking to super charge our growth by adding an accomplished Enterprise Account Executive to focus on new customer acquisition.&nbsp; You will be based in Sydney or Melbourne and will report to the Regional Director, Enterprise. &nbsp; You Will:&nbsp; Be selling to industry project management experts, therefore it's crucial to be dedicated and fanatical about learning the industry trends and competitor landscape! Be the subject matter expert in the features, benefits and application of Smartsheet’s products and solutions. Have confidence presenting to Senior level executives within Large Enterprise organisations. Qualify inbound leads while running end to end industry verticalised and persona based new business sales outreach campaigns, to companies over 5000 employees Be confident in MEDDICC and have a deep discovery and qualification passion. Drive complex value driven sales motions aligned to prospects strategic goals Be expected to develop your own GTM target account strategy within your assigned territory. Maintain accurate and up-to-date records via SalesForce, run consistent outbound campaigns in Outreach. Exceed quarterly sales targets and work to assigned outbound KPIs Schedule online product demonstrations Develop and maintain structured and comprehensive target account plans Attend industry relevant events and workshops&nbsp; Ensure customer success in maximizing the value of Smartsheet solutions Sell top down and through mid layer management due to the product application and flexibility Enjoy working in a sales focussed environment where team work and competition is encouraged. &nbsp; You Have:&nbsp; 7+ Extensive experience selling complex SAAS solutions to enterprise customers.&nbsp; Experience presenting to senior stakeholders in enterprise customers A background in building complex licensing and contractual proposals for multi year enterprise wide agreements.&nbsp; Be accomplished working with RFP responses and be a clear communicator A value based sales process built around solving complex inefficient enterprise processes. A start up attitude and a resilience working in a competitive space.&nbsp; A genuine hunger for the chase and customer acquisition. Experience working with solution engineering teams, customer success and running sales motions as a team. High energy and activity Experience prospecting, planning and managing a designated territory to maximize revenue growth Ability to ask for help when required - Sales is a team sport! Passion for working with new technologies and new technical concepts&nbsp; Experience selling to project management personas is a plus Confidence in presenting to IT personas is a must. &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Account Executive, Acquisition

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking an experienced sales professional to join our Healthcare team as a&nbsp;Enterprise Account Executive. You will have a history of performance in quota attainment and developing customer accounts developing customer accounts within the Healthcare and Life Sciences vertical. This remote will cover the Central Region (TX, CO) and report to a Regional Director, Enterprise. You will leverage your expertise in enterprise software sales and deep understanding of the HLS landscape to build strong relationships with key decision-makers, including CIOs, CTOs, provosts, and other senior administrators. This role requires a strategic approach to sales, a consultative selling style, and the ability to navigate complex procurement processes. You Will:&nbsp; Navigate complex HLS procurement processes and cycles Identify and engage key stakeholders at colleges and universities, including executive leadership, IT, academic, and administrative teams Expectations for customer travel will be based on opportunities with a key customer, preferred at least 1x per quarter Understand and respond to Requests for Proposals (RFPs) and Requests for Quotes (RFQs) Build and maintain strong relationships with CIOs, IT Directors, Procurement Officers, and other key stakeholders Apply industry knowledge and research&nbsp; Travel onsite to key customers for executive presentations, user group presentations, and industry specific events Tailor sales presentations and proposals to address the specific needs and challenges of Healthcare customers Maintain expertise in enterprise technology solutions, including cloud computing, cybersecurity, networking, SaaS, and digital transformation Execute a solution-based sales process encompassing multiple groups within accounts with 5k-20k+ employees Develop and prospect new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and agencies Leverage existing relationships to expand Smartsheet’s footprint into other departments within the departments and drive revenue or growth during renewals Articulate and demonstrate Smartsheet's unique organizational solutions and functional value Build executive awareness, sales pipeline and bookings growth within your territory Facilitate and manage the partnerships with Sales Engineers, Solutions Consultants, Sales Development and Customer Success teams to manage full sales cycle and close business Develop tailored proposals based on customers desired outcomes Use sales enablement tools to identify business need and personalize approach as to how Smartsheet can add value to the customer’s business&nbsp; Track and utilize key metrics in order to effectively forecast sales pipeline&nbsp; and sales activity using our CRM platform Work with multiple functional departments and roles to manage customer life cycle from pre-sale to renewal You Have: 7+ years of years of full cycle sales experience (prospecting to close)&nbsp; in a technology oriented field. SaaS is highly preferred but not required.&nbsp; Proven track record of success selling into Healthcare/Life Sciences Experience maintaining customer relationships and maintaining relationships in a B2B environment Ability to travel as needed within the assigned region Experience prospecting and managing a designated territory to maximize revenue growth The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization A data-driven sales approach that informs your process and guidance to customers The ability to work effectively under pressure; with a strong work ethic while being self-directed and resourceful&nbsp; Strong relationship management skills and the ability to manage strategic interactions with senior level management Familiarity of CRM software packages and proficiency with Google Suite Excellent written and verbal communication skills Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$90,000&mdash;$165,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Account Executive- Healthcare

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a single flexible, secure, scalable, no-code platform that gives everyone the ability to continuously make an impact— so the enterprise, organizations, teams can compete in a transformed world. Smartsheet is a viral software platform that produces an extreme amount of inbound sales opportunities. We are looking for a high energy, creative Enterprise Sales Representative to work within our largest customers to maximize account growth. Responsibilities include engaging customers and partnering with Account Executives in the execution of account strategies and sales opportunities and driving growth. The successful applicant has a strong interest in software solutions and demonstrates a strong desire to own each customer engagement. This exciting role reports to the Enterprise Sales Manager. This is a remote-eligible position and ideal candidates live within the greater Boston, MA region. You Will:&nbsp; Work with Account Executives to execute on a defined territory sales strategy to achieve territory quotas Leverage rapidly growing accounts to identify and close new solution opportunities&nbsp; Conduct full sales cycles on opportunities within your assigned territory Qualify or hand off inbound inquiries from high value targets in strategic accounts Proactively engage new and current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence&nbsp; Experience working cross-functionally with sales engineers, account executives, professional services, and customer success to engage, validate, close, and ensure success of a customer. Maintain accurate and up-to-date records Accomplish all other duties as assigned You Have: Experience selling technology solutions through the effective use of core sales tools: Outreach, Leadership Connect, Zoominfo, Salesforce, LinkedIn, Microsoft Office. Strong software/business/solutioning acumen, and experience working with large organizations Demonstrated ability to collaborate with internal/external cross functional teams Demonstrated ability to discover customer pain points, requirements and aligning business value to budget and solution scope Exemplary professional communication skills -- written, verbal, presentation Time management aptitude managing numerous requests/priorities concurrently, while achieving production goals from assigned territory or set of accounts Confidence and interest in creative problem solving and building solutions Drive, grit, team oriented and a strong desire to compete and win A passion for exceeding expectations BA/BS degree or relevant experience Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity 15 days PTO, plus Sick Time Off Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)&nbsp; US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$62,500&mdash;$81,250 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Sales Representative, East

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a proven Enterprise Solutions Engineer who will provide technical leadership throughout the enterprise sales process for our set of Global 2000 Key accounts. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. &nbsp;A proven track record of technical leadership, outstanding customer-facing skills, as well as consultative solution sales SE experience is required and crucial for success on the Key Accounts Team. This role is part of the Enterprise Solutions Engineering team and will report to the Senior Manager of Large Enterprise Solutions Engineering. You Will:&nbsp; Partner with enterprise sales executives by owning the technical sales process in support of selling Smartsheet’s SaaS platform to large enterprises Provide advice and guidance as the Smartsheet subject matter expert to prospects, as well as current enterprise users Design and develop creative solutions to customer requirements using Smartsheet Represent Smartsheet’s technical capabilities to prospects; proactively support prospects in performing evaluations; ensure that prospects keep to their stated evaluation scope and timelines Travel to enterprise customer sites periodically, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions Be a recognized Smartsheet technical expert and develop deep Smartsheet relevance (workflow definition, solution design, etc.) for key functional areas, such as Project Management, Sales, Marketing, Human Resources, etc. Serve as front-line expert for “best practice” and prospect technical issues, tracking these issues and ensuring prompt follow up and problem resolution Work closely with Marketing to develop repeatable solutions and Product Management as the customer advocate on product roadmap discussions and to provide input on new feature requests Provide support for preparing technical responses to prospect questions, FAQs, knowledge-base and case support entries; help define “best practices” for broad usage across large enterprises Deliver on, and exceed, all performance targets Perform other duties as assigned You Have:&nbsp; 5+ years’ experience as a Sales Engineer in the SaaS and/or enterprise software industry Passion for working with leading edge, web-based technologies and a desire to deeply understand and demonstrate Smartsheet’s functionality, use cases, as well as business and technical elements Substantial experience creating MS Excel-based solutions for collaboration/workflow/project management requirements in lines-of-business and/or IT Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises Ability to quickly build credibility, as well as understand and resolve customer technical issues Strong competence participating in a complex, solution-based enterprise sales process Experience working in a fast-paced, high growth software company where change is a constant Willing to travel up to 50% of the time Preferred: Clarizen, Planview, Workfront, Smartsheet, MS Projects, Google apps, Salesforce.com, Asana, Excel skills Bachelor’s degree or equivalent Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$105,000&mdash;$142,500 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Solutions Engineer - Key Accounts (East)

Enterprise Solutions Engineer - Key Accounts (West)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a proven Enterprise Solutions Engineer who will provide technical leadership throughout the enterprise sales process for our Strategic Accounts. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption for our Global 2000 accounts. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. &nbsp;A proven track record of technical leadership, outstanding customer-facing skills, as well as consultative solution sales SE experience is required and crucial for success on the Strategic Accounts Team. This role is part of the Enterprise Solutions Engineering team and will report to the Senior Manager of Large Enterprise Solutions Engineering. You Will:&nbsp; Partner with enterprise sales executives by owning the technical sales process in support of selling Smartsheet’s SaaS platform to large enterprises Provide advice and guidance as the Smartsheet subject matter expert to prospects, as well as current enterprise users Design and develop creative solutions to customer requirements using Smartsheet Represent Smartsheet’s technical capabilities to prospects; proactively support prospects in performing evaluations; ensure that prospects keep to their stated evaluation scope and timelines Travel to enterprise customer sites periodically, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions Be a recognized Smartsheet technical expert and develop deep Smartsheet relevance (workflow definition, solution design, etc.) for key functional areas, such as Project Management, Sales, Marketing, Human Resources, etc. Serve as front-line expert for “best practice” and prospect technical issues, tracking these issues and ensuring prompt follow up and problem resolution Work closely with Marketing to develop repeatable solutions and Product Management as the customer advocate on product roadmap discussions and to provide input on new feature requests Provide support for preparing technical responses to prospect questions, FAQs, knowledge-base and case support entries; help define “best practices” for broad usage across large enterprises Deliver on, and exceed, all performance targets Perform other duties as assigned You Have:&nbsp; 5+ years’ experience as a Sales Engineer in the SaaS and/or enterprise software industry Passion for working with leading edge, web-based technologies and a desire to deeply understand and demonstrate Smartsheet’s functionality, use cases, as well as business and technical elements Substantial experience creating MS Excel-based solutions for collaboration/workflow/project management requirements in lines-of-business and/or IT Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises Ability to quickly build credibility, as well as understand and resolve customer technical issues Strong competence participating in a complex, solution-based enterprise sales process Experience working in a fast-paced, high growth software company where change is a constant Willing to travel up to 50% of the time Preferred: Clarizen, Planview, Workfront, Smartsheet, MS Projects, Google apps, Salesforce.com, Asana, Excel skills Bachelor’s degree or equivalent Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$105,000&mdash;$142,500 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Enterprise Solutions Engineer - Strategic Accounts (West)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for an Employee Experience Lead in our new office in Bengaluru to provide support to the growing team. You will be responsible for managing candidate, employee, and office operations. You must enjoy the challenges of supporting diverse people and programs. You will need to remain flexible and efficient. You will be office-based in Bengaluru and report to the Site Director and Vice President of Engineering.&nbsp; You Will: Provide administrative support to Site Leader&nbsp; Be the liaison for employees and building management; coordinate access, reserve conference rooms, maintenance and other building operations and services Manage procurement process for new vendors and inventory to support India office administration&nbsp; Lead travel and visa process for visiting and sponsored employees Manage shipping services for all incoming and outgoing business related packages Plan and execute end to end candidate and employee experience events onsite in partnership with relevant Smartsheet teams. Assist HR and IT with onboarding and offboarding employees and contractors Build and be the Smartsheet India cultural ambassador and programs aligned with Smartsheet’s core values by recognising and developing an inclusive culture. Support CSR initiatives in the office, including planning volunteer events in partnership with local nonprofit organizations, ERGs, and relevant Smartsheet teams Perform other duties as assigned You Have: 4+ years of relevant experience in office or administration management Strong organizational prioritisation skills with a track record of simultaneously managing projects with cross-functional stakeholders Ability to provide occasional coverage outside of normal business hours Familiarity with Google Drive, Docs, and Slides Analytical and data-driven approach Customer service skills consistent with our values and commitment to employee, candidate and visitor experience&nbsp; Ability to manage highly sensitive situations Comfortability with frequent change Must be able to move throughout the office during office hours &amp; be able to move equipment weighing up to 22 KG Legally eligible to work in India on an ongoing basis Fluency in English is required &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Executive Assistant/Employee Experience Lead

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are looking for someone to help usher in our next major phase of growth by elevating the experiences we deliver to our customers and building powerful new capabilities to support modern work execution. Do you deeply understand the needs of modern workers and the tools they need to deliver in today’s competitive business environment? Do you have a passion for solving customer problems and applying technology to empower everyone to improve how they work? If so, we want to hear from you! You will report to our VP of Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Deeply understand the needs of our customers to build products with great market fit. Create and communicate a compelling vision for integrated solutions that enhance collaborative work. Define the roadmap, break down the work into a well-prioritized plan, and execute. Assess opportunity, project feasibility, approach, and scope. Work closely with design and engineering to create compelling high quality customer experiences. Manage ongoing trade-offs in market fit, usability, cost, and performance. Drive project through to completion, providing detailed progress metrics during build and thorough, insightful analysis of results post-launch. Analyze market and trends to inform new recommendations. Manage a team of Product Managers, ensuring they have clear goals and responsibilities. Provide guidance to help them excel, and constructive feedback where necessary. Build a work environment that draws people to the team. Support other duties as assigned. You Have: Demonstrated experience delivering end-user products that successfully achieve business objectives. 7+ years experience as a product manager for a software product, B2B or B2C cloud experience preferred. 3+ years experience as a people manager. Experience in Enterprise software development. Experience working with UX and engineering teams; deep commitment to customers and team collaboration. Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives. Passion for web-based business software. Ability to evaluate and discuss technical concepts. Experience with agile development processes,&nbsp; frequent product release cycles. Experience contributing to suites of products or within scaled software releases. Experience working with data analytics and visualization. Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$182,500&mdash;$238,750 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Group Product Manager (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. &nbsp; For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from one team and three engineers in 2018 to 9 teams with over 70 engineers in 2024. Now we’re continuing to expand in India. We are looking for a&nbsp;Engineering Manager&nbsp;to build and lead a world-class teams of engineers that will help design, implement and operate high-quality distributed services that are highly reliable, scalable, performant, and secure. In this role, you will recruit, retain and coach multiple teams of engineers and engineering managers to innovate, execute, deliver and grow to their peak performance. You will drive positive and supportive work environment with a consistent track record of delivering on commitments. You will communicate proactively and effectively to different kinds of audiences, including executives and non-technical stakeholders. You Will: Focus on team members and coaching them to play to their strengths, grow and deliver peak performance Delegate and harness the aggregate strength of your team. Focuses on individual and team needs to foster a positive culture consistent with Smartsheet values. Actively helps individuals and the overall team to set priorities and focus Review team's designs and provide feedback on deployment safety, resilience, scale, performance, and security Lead and facilitate cross-team interactions, communication, and dependencies Ensure all changes are fully tested before being deployed Ensure deployment plans are well-considered and include appropriate scalability and load tests Facilitate feedback and discussions with Product and UX Design on customer needs, user experience, implementation efficiency, and performance Perform other duties as assigned You Have:&nbsp; 8+ years software service development experience 4+ years previous management experience Experience building highly scalable, high available customer facing applications Familiarity with SaaS apps (Google Docs, Office365, Salesforce, etc.) Experience building teams through recruiting and retention Familiarity with Agile/Scrum methodologies BS or MS in Computer Science, a related field, equivalent industry experience, or equivalent educational experience.&nbsp; Legally eligible to work in India on an ongoing basis Fluency in English is required &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Manager, Engineering (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.At Smartsheet, our purpose is to empower everyone to achieve more. As a member of the User Experience team, you'll have the opportunity to shape the future of work, making our category-leading collaboration and work management platform intuitive, elegant, and future-forward. As a Manager of Product Design, you’ll lead a team of designers, researchers and partners to define and execute strategic initiatives that aim to evolve Smartsheet to an entirely new era of user experience. Your primary focus will be to drive and articulate a strategy for your area, and to lead your designers to deliver impeccable end-to-end flows with the next level of quality expected of our maturing UX organization. A strong mastery of leading from within the trenches, framing new perspectives, cross-functional partnership, and high-caliber craft are required in this role. UX leaders at Smartsheet work within a pod team of product management, engineering, product design, ux research and content design. Given the sheer amount of change in our space and in technology at large, as well as the complexity and scale of uses applied with our product, the leader in this role will work with a fair amount of complexity and ambiguity. They will have the ability to impart great change and impact within the company, as well as with our customers, some of the largest organizations in the world. We’re looking for a courageous leader who’s not shy to explore and push for new horizons. This is not a pure management role, UX leaders at all levels up to VP at Smartsheet are expected to not only lead, but perform a player/coach role where they will actively work in Figma alongside designers and partners when needed.&nbsp; You Will: Establish, articulate, and drive a vision for the future User Experience at Smartsheet as part of a UX leadership team — evolving the Smartsheet product to the next-generation of elegant, intuitive, delightful end user experience Strategically identify and prioritize product areas most in need of UX alignment, and own driving discussion and action with stakeholders Manage the day-to-day activities of UX designers, making sure that human-centered design processes are planned, followed, and documented Lead in a supportive and inclusive manner — motivate the team to perform at a high level Own delivery of design deliverables, either hands-on or directing other designers - including narratives, flows, wireframes, mockups, prototypes and pitch decks Deliver modern, intuitive design by evaluating emerging methodologies Collaborate with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraints Establish quality processes to ensure the design execution and engineering implementation are high quality, reflecting the design intent and positively impacting the lives of our users Participate as a thought leader across Smartsheet and within User Experience, playing a key role in shaping the culture of the UX and Product organization Test ideas and rapidly incorporate user feedback Work in Figma as a hands-on designer when needed for key initiatives or to support your designers and partners. You Have: 7+ years experience leading UX or Product Design — possessing strong information architecture, interaction, and visual design skills 5+ years of people management Systems thinking experience—you understand downstream impacts of design decisions, know and can leverage industry-standard tools and methodologies, lead design strategy and execution on complex systems Experience collaborating with UX research partners — leading definition and guiding execution of studies in service of informing strategic direction Experience finding simple, innovative solutions for complex problems Experience with SDLC models that holistically incorporate user experience Expert in Figma and other UX and prototyping tools. Ability to create task flows, wireframes, prototypes and other interaction design deliverables Excellent communication skills and interpersonal skills; ability to work successfully with teams and leaders across the company at every level of the organization including C-Suite Ability to articulate design decisions and advocate for the user at all levels of the organization &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Manager, Product Design (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from 1 team and 3 engineers in 2018 to 9 teams with over 70 engineers in 2024. As we expand into India and build out a new operation, we're searching for talented and motivated Principal Software Engineers who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment.&nbsp; You Will: Lead the design and implementation of Smartsheet’s next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion. Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams. Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements. Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor. Drive the strategic integration of sophisticated AI capabilities into complex multi-system architectures, defining patterns and best practices, serving as a thought leader who identifies and leads AI initiatives to address technical challenges and improve productivity across groups Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards. Drive the strategic integration of sophisticated AI capabilities into complex multi-system architectures, defining patterns and best practices, serving as a thought leader who identifies and leads AI initiatives to address technical challenges and improve productivity across groups Perform other duties as assigned. You Have: Proven experience in system architecture and the design of scalable, high- availability systems across multiple programming languages and frameworks (Python, Go, Java, C/C++, SQL). Deep understanding of distributed systems, event-driven architectures, and microservices. Strong experience in leading large-scale architectural transformations, with the ability to influence technical direction across multiple teams. Expertise in web application development, data structures, and object-oriented design. A track record of mentoring senior engineers, leading them through architectural challenges, and ensuring they grow into strong technical leaders. Strong verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences, including senior executives. Experience with cloud architectures and infrastructure at scale, as well as database optimization for performance and scalability. Demonstrated ability to work autonomously, driving initiatives forward while aligning with business objectives. Familiarity with Agile/Scrum methodologies, driving engineering best practices across teams. Legally eligible to work in India on an ongoing basis. Fluency in English is required. &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Principal Software Engineer (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from 1 team and 3 engineers in 2018 to 9 teams with over 70 engineers in 2024. As we expand into India and build out a new operation, we're searching for talented and motivated Principal Software Engineers who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment.&nbsp; You Will: Data Architecture and Design: Designing and overseeing the architecture of scalable and reliable data platforms, including data pipelines, storage solutions, and processing systems Data Modelling and Management:Developing and implementing data models, ensuring data quality, and establishing data governance policies Data Pipeline Development: Building and optimising data pipelines for ingesting, processing, and transforming large datasets from various sources Performance Optimisation: Identifying and resolving performance bottlenecks in data pipelines and systems, ensuring efficient data retrieval and processing Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform Data Security and Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data Perform other duties as assigned You Have: Enterprise SaaS software solutions with high availability and scalability Solution handling large scale structured and unstructured data from varied data sources Working with Product engineering team to influence designs with data and analytics use cases in mind AWS, GCP,&nbsp;&nbsp;Snowflake and Data pipeline frameworks like Airbyte/Airflow Programming languages like Python, SQL, and potentially Java or Scala Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting Solution Cost Optimisations and design to cost Driving engineering excellence initiative Legally eligible to work in India on an ongoing basis Fluency in English is required &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a Principal Solutions Engineer who has a passion for solving complex challenges and driving value for strategic customers. In this role, you will partner directly with senior sellers to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. Beyond sales partnerships, you will serve as the GTM voice of the customer in product planning and roadmap initiatives. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This strategic role is based in Tokyo and part of the Go-To-Market team reporting into the Director, Solutions Engineering APJ based in Sydney, Australia. You Will:&nbsp; Identify, build, and demonstrate highly innovative solutions to solve complex business challenges for strategic and advanced Smartsheet customers Lead complex technical sales engagements, collaborate closely with account teams to identify customer requirements, summarize challenges, design solutions, and provide advanced technical guidance that demonstrates the value of Smartsheet's offerings Conduct advanced technical discovery sessions to uncover business processes and challenges to inform winning sales and solution delivery strategies Establish yourself as a strategic partner to leadership across SE, Sales, Product, Customer Success, and Professional Services teams to ensure our solutions align with customer needs Know the product inside and out; continuously grow and maintain strong knowledge for all Smartsheet products, services, and competitors Actively seek and lead opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives Leverage your deep expertise to proactively consult, coach, and mentor senior team members and sales partners Partner with Senior SE, Product and Engineering teams to represent the voice of our strategic and advanced customers and influence product roadmaps Influence and drive strategic program execution within the Solutions Engineering department Leverage your expertise on industry trends and Smartsheet best practices to influence our market positioning, and present at important engagements with analysts and industry experts Periodically travel to important customer sites and attend industry events as a technical and business subject matter expert You Have:&nbsp; Minimum of 12+ years of experience as a Pre-sales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry Communication skills: Native-level Japanese and business-level English (verbal and written)&nbsp; Critical thinking skills, a growth mindset, and proven experience analyzing, evaluating, and synthesizing complex problems Previous experience working with relevant SaaS enterprise software Strong technical skills and comfort working in ambiguous, high visibility, and high-pressure situations High level of motivation, self-starter, team-player with the ability to deliver within defined timelines Ability to convey complex technical concepts to both technical and non-technical audiences Experience taking a consultative approach to problem solving and positioning technology Advanced communication and presentation skills, with the ability to seamlessly adapt communication style to various personas, and convey technical information to both technical and non-technical audiences Demonstrated experience taking an ownership role in partnering with senior cross-functional teams to execute strategic projects that support the customer journey&nbsp; Relentless curiosity, creativity, and a commitment to excellence Currently resides in Japan. Willing to travel (up to 50%) based on business need &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Principal Solutions Engineer - Japan

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a Product Readiness Coordinator you will support Go to Market (GTM) in planning, execution, and preparedness of new product releases. The GTM teams include Sales, Customer Success, Customer Support, Customer Outcomes Journey, and Professional Services. The ideal candidate has experience maintaining business programs, is detail oriented, and data fluent.&nbsp; You will report to our Director, Readiness. You Will: Maintain existing processes and business programs related to Product Readiness and product feedback loops Execute the documentation of processes and support iteration as processes evolve and business needs change Maintain change implementation cadences for processes, supports the business change requests, and works at scale Support business management processes including meeting minutes and content, along with leadership communications and recaps Maintain visibility of key business metrics for line of business leadership&nbsp; Collaborate with supporting teams for the line of business processes Maintain visibility for leadership into the lines of business portfolio of projects, roadmap, and programs Collaborate with the Product Readiness team to support the lines of business’ strategy and day to day operations You Have: 2+ years of experience maintaining a program that includes changes to process, people and technology 2+ years of experience working with data sets Experience working with the Smartsheet platform is preferred Familiarity with project management principles and methodologies&nbsp; Motivated by an entrepreneurial mindset and comfortable with ambiguity Strong Command of English language both oral and written (B2 and above) Bachelor’s degree preferred Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Product Readiness Coordinator

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a&nbsp;Commercial Account Executive (UK Public Sector) to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity as we build out our UK business. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Regional Manager, Commercial Sales. You will:&nbsp; Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider with all areas of UK Public Sector Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You have: 3+ years of commercial sales success with UK Public Sector accounts, with a track record of exceeding assigned quotas and receiving recognition for high-performance 3+ years experience selling enterprise software or services Understanding and experience of selling directly and through partners Proven ability to manage a large and diverse pipeline of sales opportunities Proven experience in developing successful go-to-market strategies Proven experience executing complex, solution-based strategic sales processes World class sales basics in terms of pipe generation approaches, territory planning, account planning and deal execution Legally eligible to work in the UK on an ongoing basis Perks &amp; Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Public Sector Account Executive

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a proven enterprise SaaS sales leader to develop and lead the Costa Rica SMB Sales team. You will develop and refine the Commercial sales strategy to accelerate growth across North America. Leading efforts to create account strategies, refine sales plays, expand executive relationships, incorporate the customer journey, and sell high-value solutions are essential success factors for this role. These elements need to be synthesized into a cohesive strategy that supports accelerating growth in software and services bookings. You have a proven track record of consistently exceeding sales goals with solid leadership acumen, great attitude, accountability, high energy, integrity, discipline, and experience in making data-driven decisions. As a leader on this team, you will play a crucial role in making Smartsheet the Collaborative Work Management market leader. You will report to the VP of Sales and be based in Costa Rica You Will: Recruit, hire, and develop a high-performing SaaS sales team, including Directors, Managers, and Account Executives. Execute on the company plan, which includes significantly increasing sales output while developing relationships with senior leaders and C-level executives. Develop trust-based relationships with leaders across the business, including Product &amp; Engineering, Marketing, Finance, Operations, Sales Engineering, and Customer Excellence. Develop pricing/packaging and product competencies to play a leadership role in structuring, pursuing, and winning large, complex deals. Successfully develop and execute across all disciplines of sales management, including Account/Territory/Opportunity planning, sales methodology execution, forecasting, and professional development. Actively use our core applications to manage business, including Smartsheet, Salesforce.com, Tableau, LinkedIn, DiscoverOrg, Clari, Google Workspace, and others. You Have: Demonstrated track record of exceeding sales objectives, leading enterprise SaaS sales teams, and driving substantial growth with experience in making data-driven decisions Proven ability to drive sales teams in executing land and expand sales strategies to predictably expand accounts, culminating in being chosen as a standard Product-led Sales and Value-led Sales experience Multi-persona, Multi-use case platform selling experience Demonstrated competence in effectively engaging and developing value-based relationships with C-level executives Minimum of 7 years experience, including second line management, leading strategic software, preferably in Commercial Sales SaaS teams.&nbsp; Third line management preferred. 10+ years of experience in the software industry with recent enterprise SaaS experience, preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing, and the PMO) Excellent interpersonal skills and the ability to multitask, work cross-functionally within the organization, and thrive in a collaborative environment Demonstrated sales methodologies (e.g., MEDDIC) Experience working in a fast-paced, high-growth software company where change is a constant Smartsheet, Salesforce.com, Google Apps, and Tableau skills Bachelor's (BA/BS) degree required, MBA preferred Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development, including access to Udemy online courses Company Funded Perks, including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role-specific) Office Work &amp; Travel: The majority of the role can be performed from home (teleworking), but it is highly encouraged to work from our office at least 2x a week. You will also need to travel to the US up to 3x a year.&nbsp; &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

RVP, Commercial Sales

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a dynamic Sales Development Representative to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying all prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following.&nbsp; You will report to the Manager, Sales Development who is based in Costa Rica. You Will:&nbsp; Engage and qualify inbound leads and inquiries Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools (Tableau, DiscoverOrg, LinkedIn) Schedule appointments and demos for new logo acquisitions and expansion into existing customer base Hold thoughtful and engaging conversations over the phone and email Be the subject matter expert on Smartsheet products and services Other duties as assigned You Have:&nbsp; 1 year of sales development experience Knowledge of LinkedIn, ZoomInfo, Salesforce, Docusign, Outreach, Tableau Passion for working with new technologies and technical concepts Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts Contribute to the team effort and play an essential part in the smooth running of teams Drive, Grit, Team-oriented: desire to compete and win Degree in Publicity, Marketing, Sales or Business Administration preferred or relevant work experience in sales. Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sales Development Representative

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As the Senior Manager, Sales Productivity, you will be a strategic leader responsible for transforming how our global sales organization leverages technology and processes to drive revenue growth. You'll define and execute the sales productivity roadmap, leading a team that delivers enterprise-wide initiatives to maximize seller effectiveness, accelerate technology adoption, and create competitive advantages through operational excellence. Reporting to senior sales leadership, you'll influence go-to-market strategy while building scalable systems and frameworks that enable our sales teams to exceed targets consistently. You Will: Develop and execute a comprehensive sales productivity strategy that aligns technology investments with business objectives and revenue goals Lead and mentor a team of sales productivity specialists, fostering their professional growth while driving organizational change Own the technology stack roadmap for the GTM organization, including evaluation, implementation, and optimization of CRM, AI-powered tools, enablement platforms, and analytics solutions Partner with C-suite and senior leadership to identify strategic opportunities where technology and process improvements can accelerate revenue growth Establish KPIs and build executive dashboards that measure productivity impact, ROI of technology investments, and seller performance trends Drive cross-functional initiatives with Sales, Marketing, Customer Success, IT, and Finance to ensure seamless integration of productivity solutions Champion data-driven decision making by building analytical frameworks and governance models for sales productivity metrics Present quarterly business reviews to executive stakeholders on productivity initiatives, adoption metrics, and strategic recommendations You Have: 10+ years of progressive experience in sales leadership, sales operations, or revenue enablement, with at least 3 years in people management Track record of leading enterprise-wide transformations and technology implementations in high-growth SaaS environments Executive presence with demonstrated ability to influence senior stakeholders and drive consensus across complex organizations Expertise in building and scaling sales productivity functions, including team development, budget management, and vendor relationships Advanced proficiency in modern sales technology ecosystems (Salesforce, Gong/Chorus, Outreach/Salesloft, Highspot/Showpad, 6sense/Demandbase) Strong analytical capabilities with experience building predictive models and ROI analyses using SQL, Python/R, Tableau/Power BI Strategic mindset with proven ability to balance long-term vision with tactical execution and quick wins Bachelor's degree required; MBA or advanced degree preferred Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$135,000&mdash;$185,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Senior Manager, Sales Productivity (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are looking to hire a Sr. Product Manager II to join our Product Organization. Join us and help develop new capabilities that address the needs of our customers, empowering them to drive meaningful change in their organizations. You will report to our Director, Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments Lead pricing and packaging decisions and associated product/CX roadmaps Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership Partner closely with research, design and engineering to create compelling, high-quality customer experiences Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience Write succinct and compelling product&nbsp; strategy, execution and requirements documents Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area Support other duties as needed You Have: 7+ years of product management experience Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms Data-driven mentality with a focus on metrics, analytics and experimentation Experience with agile development processes and frequent product releases Strong presentation skills to influence and align with senior management Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch Experience with agile development processes and frequent product releases Excellent written and verbal communication skills High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$155,000&mdash;$203,750 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Senior Product Manager II (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are looking to hire a Sr. Product Manager I to join our Product Organization. You will be accountable for driving business impacting investments within areas of high ambiguity, driving strategy that aligns with customer demands, business goals, and industry trends. Join us and help our customers leverage the potential of their workforce and mobilize their talent.&nbsp; You will report to our Director, Product Management located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership Partner closely with research, design and engineering to create compelling, high-quality customer experiences Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience Write succinct and compelling product&nbsp; strategy, execution and requirements documents Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area Support other duties as needed You Have: 5+ years of product management experience Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms Data-driven mentality with a focus on metrics, analytics and experimentation Experience with agile development processes and frequent product releases Strong presentation skills to influence and align with senior management Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch Experience with agile development processes and frequent product releases Excellent written and verbal communication skills High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$135,000&mdash;$176,250 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Senior Product Manager I (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As the Senior Sales Productivity Manager, you will be a key individual contributor driving strategic projects that enhance seller productivity and optimize the systems and processes supporting the go-to-market organization. You’ll take end-to-end ownership of tool-driven initiatives that reduce friction in the sales process, accelerate adoption of key technologies, and enable scalable processes. Reporting to the Senior Manager of Sales Productivity, you’ll collaborate across Sales, Enablement, Sales Ops, IT, and Marketing to deliver solutions that align with strategic sales motions and drive measurable business impacts. You Will: Lead execution and continuous improvement of productivity systems, including CRM, enablement platforms, AI-driven tools, and methodology tech. Partner with cross-functional teams to define and implement tool strategies that align with sales process priorities and improve seller efficiency. Analyze adoption data, usage trends, and performance metrics using Excel, SQL, Snowflake, and Tableau to generate actionable insights. Design and operationalize enablement experiences within systems, including onboarding workflows, contextual guidance, and integrated playbooks. Serve as the systems expert for GTM stakeholders, offering frontline support, advanced troubleshooting, and feedback-based iteration. You Have: 5+ years in sales, sales enablement, revenue operations, or other sales productivity roles within a SaaS environment Proven success in deploying and scaling programs that drive adoption of systems, tools, and processes Deep understanding of Salesforce, sales engagement, conversational intelligence, sales readiness, content management, and data intelligence platforms Experience using SQL, Snowflake, and Tableau to perform analytics and guide strategy Strong cross-functional communication skills with a history of successful collaboration across RevOps, Sales, and IT Strategic mindset with the ability to translate business needs into scalable, tech-driven solutions&nbsp; &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$120,000&mdash;$157,500 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Senior Sales Productivity Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report into the Manager, Customer Success based in Sydney, Australia. You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction Be the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account Implement and share best practices to ensure customers are realizing the greatest possible value from Smartsheet Use usage patterns to gain insights, provide guidance and increase customer adoption and satisfaction Be the primary interface to manage and resolve critical situations Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities Exceed all performance targets, including maintaining high retention and growth rates Accomplish other tasks as assigned You Have: 8+ years of Customer Success or Account Management experience (or equivalent) Strong commercial acumen to communicate technical subjects to non-technical personnel in large enterprises Ability to operate with high autonomy and limited oversight, with a complete understanding of carrying out the needs of the business while successfully maintaining high customer satisfaction rates Credibility and trust with customers and internal stakeholders by understanding their requirements A track record of SaaS account management and high customer renewal rates Experience maintaining valuable and outcome-based relationships with a diverse customer account base Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements Bachelor's degree in relevant field, or equivalent experience Willing to travel based on customer and business need &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr Customer Success Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are seeking a highly skilled and experienced Senior Data Engineer to join our Data Engineering team at Smartsheet. The ideal candidate will have a strong understanding of data pipeline architecture, data warehousing, and business intelligence. They will be responsible for designing, building, and maintaining data pipelines that support Smartsheet's business operations and analytics. You Will: Design, develop, and maintain robust and scalable data pipelines that ingest, transform, and load data from various sources into Smartsheet's data warehouse. Collaborate with business stakeholders to understand data requirements and translate them into technical solutions Implement data quality checks and monitoring to ensure data accuracy and integrity Optimize data pipelines for performance and efficiency Troubleshoot and resolve data pipeline issues Stay up-to-date with emerging technologies and trends in data engineering Strategically apply and champion AI tools within your team's domain to improve project execution, system design, quality, and debugging, leading adoption of AI best practices and driving measurable productivity gains Perform other duties as assigned You Have: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 7+ years of experience in data engineering or a similar role Strong proficiency in SQL and at least one programming language (e.g., Python, Java) Experience with data pipeline tools and frameworks&nbsp; Experience with cloud-based data warehousing solutions (Snowflake) Experience with AWS Kinesis, SNS, SQS Excellent problem-solving and analytical skills Strong communication and interpersonal skills Legally eligible to work in India on an ongoing basis Fluency in English is required Key Skills: Data pipeline architecture Data warehousing ETL (Extract, Transform, Load) Data modeling SQL Python or Java or Go Cloud computing Business intelligence &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Data Engineer (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking a Senior Data Scientist to drive growth and customer retention through Applied AI and advanced analytics. With thousands of subscribing organizations and millions of users, you will have the opportunity to make a meaningful impact by leveraging data science to drive Sales, Customer Success, and Monetization strategies. You are curious, have strong data science and machine learning skills and the ability to communicate key insights effectively. You will work primarily with Go to Market Teams and will be a part of Smartsheet's Data Science &amp; Business Intelligence team. You Will: Partner with Sales and Customer Success teams, understand their goals, and execute on opportunities to draw relevant insights and drive tangible impact Develop and implement machine learning based Cross-sell/Upsell models and Product Recommender models to drive Sales &amp; Monetization Build and deploy predictive models for Customer Churn and identify proactive churn risk prediction signals to drive retention Drive the full analytics lifecycle from understanding the business objective, analyzing the data to developing automated reporting and visualizations Collaborate with cross-functional teams to integrate data science solutions into business processes Effectively present analysis to both technical and non-technical audiences and give data-based recommendations to encourage data-driven decisions&nbsp; Drive a data culture within the Go To Market&nbsp; teams You Have: Bachelor's degree and 8+ years of experience (or 10+ years of experience) Extensive knowledge and practical experience in several of the following areas: Applied AI, machine learning, statistics, propensity modeling, churn prediction and recommender systems Proficient analytical skills for problem solving; can perform descriptive analysis, diagnostic analysis, predictive analysis and prescriptive analysis. Strong programming skills in Python or R Proficient in SQL and skilled in visualization tools (ex. Tableau) Strong track record of forming effective cross-functional partnerships Experience using data to meaningfully impact Sales &amp; Customer Success strategy execution Experience communicating analysis clearly to others Ability to research and learn new technologies, tools, and methodologies Ability to thrive in a dynamic environment, find opportunities and execute in both independent and collaborative environments As a senior member of the data science team help mentor and help grow members of the team &nbsp;&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Data Scientist (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for an experienced Senior Data Scientist to drive help guide analyses, create predictive and prescriptive insights, and influence decisions. With thousands of subscribing organizations and millions of users there is lots of opportunity to make a meaningful impact and increase growth through analytics within Smartsheet. You are curious, have strong data science and machine learning skills and the ability to communicate key insights effectively. You will work primarily with Product and Engineering and will be a part of Smartsheet's Business Intelligence team. You Will: Leverage data analytics and machine learning techniques to inform product development, optimize user experiences, and drive key performance metrics such as user acquisition, engagement, retention, and growth. Partner with Product, UX and Engineering teams, understand their goals, and execute on opportunities to draw relevant insights and drive tangible impact Understand our customer needs and design metrics to analyze how our customers are using product and optimize products and features Conduct experiments, causal studies and A/B tests to measure the impact of product changes Leverage data to understand product performance and to identify improvement opportunities Complete the full analytics lifecycle from understanding the business objective and understanding the data to developing automated reporting and visualizations Effectively present analysis to teams and give data-based recommendations to encourage data-driven decisions, assisting in product ideation and feature launch decisions Think strategically on how to scale your work Identify areas for further investigation Drive a data culture within the Product, UX and Engineering teams You Have: Bachelor's degree and 5+ years of experience (or 7+ years of experience) Extensive knowledge and practical experience in several of the following areas: product analytics techniques, machine learning, statistics, experimental design Proficient analytical skills for problem solving; can perform descriptive analysis, diagnostic analysis, predictive analysis and prescriptive analysis. Strong programming skills in Python or R Proficient in SQL and&nbsp; skilled in visualization tools (ex. Tableau) Strong track record of forming effective cross-functional partnerships Experience using data to meaningfully impact product, strategy and execution Experience communicating analysis clearly to others Ability to research and learn new technologies, tools, and methodologies Ability to thrive in a dynamic environment, find opportunities and execute in both independent and collaborative environments &nbsp;&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Data Scientist II, Product Analytics (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for an experienced Senior Data Scientist to drive help guide analyses, create predictive and prescriptive insights, and influence decisions. With thousands of subscribing organizations and millions of users there is lots of opportunity to make a meaningful impact and increase growth through analytics within Smartsheet. You are curious, have strong data science and machine learning skills and the ability to communicate key insights effectively. You will work primarily with Product and Engineering and will be a part of Smartsheet's Business Intelligence team. You Will: Leverage data analytics and machine learning techniques to inform product development, optimize user experiences, and drive key performance metrics such as user acquisition, engagement, retention, and growth. Partner with Product, UX and Engineering teams, understand their goals, and execute on opportunities to draw relevant insights and drive tangible impact Understand our customer needs and design metrics to analyze how our customers are using product and optimize products and features Conduct experiments, causal studies and A/B tests to measure the impact of product changes Leverage data to understand product performance and to identify improvement opportunities Complete the full analytics lifecycle from understanding the business objective and understanding the data to developing automated reporting and visualizations Effectively present analysis to teams and give data-based recommendations to encourage data-driven decisions, assisting in product ideation and feature launch decisions Think strategically on how to scale your work Identify areas for further investigation Drive a data culture within the Product, UX and Engineering teams You Have: Bachelor's degree and 4+ years of experience&nbsp;(or 6+ years of experience) Extensive knowledge and practical experience in several of the following areas: product analytics techniques, machine learning, statistics, experimental design Proficient analytical skills for problem solving; can perform descriptive analysis, diagnostic analysis, predictive analysis and prescriptive analysis. Good programming skills in Python or R Proficient in SQL and&nbsp; skilled in visualization tools (ex. Tableau) Good track record of forming effective cross-functional partnerships Experience using data to meaningfully impact product, strategy and execution Experience communicating analysis clearly to others Ability to research and learn new technologies, tools, and methodologies Ability to thrive in a dynamic environment, find opportunities and execute in both independent and collaborative environments &nbsp;&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Data Scientist, Product Analytics (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking a dynamic leader to expand our Value/Outcome Consulting delivery practice as part of the Customer Outcomes Journey group. &nbsp;In this role you will inspire our Customers and Smartsheet employees alike to think differently about how to manage Dynamic Work and enterprise solutions that empower everyone to drive meaningful change. This role provides an incredible opportunity to be part of the excitement of a fast-paced growth company and to be a critical player in a broader industry shift in the world of work. &nbsp;The role will involve leading a world-class professional services team that provides service offerings that encompass disciplines such as Value Engineering, Outcome/Solution Selling, Organizational Adoption, Digital Transformation Strategy and the No-Code movement.You will report to the Vice President, Customer Outcomes Journey. You will: Evolve &amp; expand a world-class professional services practice Define, build and enhance our offerings, resource job family and customer-facing sales / delivery materials and a world-class online presence Shepard the delivery of COJ engagements to successful completion, and continuous improvement through rapid experimentation and iteration Recruit and retain a diverse team of specialized skills that encompass: Value Engineering, Solution Selling, Technology Strategy, Application Rationalization &amp; Modernization, enterprise-wide Technology Adoption and No Code/Low Code development Accelerate the transformation of &nbsp;Smartsheets’ GTM &amp; customer outcomes lifecycle Manage the short-term and long-term P&amp;L of the practice and develop a 3 year strategic vision that creates sustainable ARR bookings growth &amp; COJ attach /utilization Anchor, enable and evangelize multiple East-West value initiatives across Marketing, Sales Enablement, Customer Success &amp; Professional Services Double the COJ delivery footprint across multiple customers segments (Key, Strategic, Commercial accounts) and negotiate engagement volume/outcome targets with Sales Leadership Enhance multiple customer-facing delivery motions such as CXO Value Perspectives, Business Cases, Outcome Discovery Workshops and Value Realization Lead and support Customers to enterprise-scale adoption of the Smartsheet platform Create demand for COJ Workshops that expand customer’s Dynamic Work platform aspirations and increase average deal size by a factor or 3-5X Create thought leadership that enables Senior Executives to become evangelists of Dynamic Work, User-Driven Development &amp; No Code Enterprise programs that deliver Innovation &amp; Digital Transformation Embed outcome/value-based practices in the customer’s IT/LOB Executive team to change how they run their Smartsheet environments for improved value realization Understand and communicate high-level governance and operating models on the Smartsheet platform and integrations with existing technology frameworks and platforms &nbsp; You have: 5+ years leading a professional services/sales practice in a SaaS organization or technology consulting firm 10+ years in both pre and post-sales leadership position in Management Consulting, Professional Services; and driving enterprise architecture and operations strategy Executive experience managing, developing, and delivering enterprise consulting services A strong track record of building and leading high performance teams Bachelor’s degree (required); Masters a plus (Business or Technical preferred)Intrinsically curious and passionate about researching current and emerging trends in technology and specific industries Excellent understanding of enterprise service management and architectural decision making Advanced mastery of multiple solution domains – including Business Management, Enterprise Service Management, Operations Management and Application Development Experience in developing and growing C-Level relationships with an ability to communicate complex topics to an audience with various functional knowledge Consultative skills including issue diagnosis, unpacking and advising on CXO level challenges Presentation skills including public speaking, meeting facilitation and white boarding Cross functional program and project management skills. Must enjoy working in a highly collaborative, fast-paced environment Must be willing to travel Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$205,000&mdash;$265,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Director, Customer Outcomes Journey

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a highly organized and proactive Senior Executive Assistant to provide comprehensive support to assigned leaders within our Engineering Organization.&nbsp; You'll be a vital partner to these leaders, helping them navigate a fast-paced environment and drive critical product initiatives across various time zones. This role is a great fit if you're a natural leader who enjoys taking projects and driving them forward, improving processes, and excelling on a dynamic and high-growth team. This position is hybrid eligible and will be based out of our main headquarters in Bellevue, WA. You will report to the SVP of Security/CISO and support assigned leaders within the Engineering Organization with responsibilities that extend to leaders throughout US time zones.&nbsp;&nbsp; You Will: Manage communications and calendaring on behalf of Executives, ensuring seamless coordination across multiple domestic and international time zones. Serve as a strategic partner to our executives, helping them support their teams and act as a liaison with company leaders, customers, partners, board members, and other teams on behalf of the Executives.&nbsp; Plan and coordinate internal and external events and meetings Define, build, and own multiple work processes for yourself, your leaders, and the organization. Relieve the Executives from administrative burdens, such as tracking deadlines and managing expense reports, allowing them to focus on strategic initiatives Skillfully handle meeting logistics, create compelling materials, capture key insights, and ensure action items are followed through. Exercise sound judgment to make independent decisions within established guidelines. Collaborate closely with your leader’s teams and craft polished correspondence and streamline communication. Cultivate strong relationships and build trust with executives, executive assistants, and other key internal and external stakeholders, representing leadership with professionalism and integrity. Navigate competing priorities with finesse, keeping leadership informed and prepared. Conduct thorough research and prioritize requests, adapting to changing needs and delivering exceptional results. Organize complex travel arrangements and itineraries, including international travel, ensuring a smooth experience for leadership Support other duties as needed to ensure the effective operation of the Executives and the organization. Who Have: 5+ years of relevant experience in an Executive Assistant or similar role, preferably supporting multiple executives in a fast-paced environment. Passion for using your skills and experience to improve team culture and effectiveness. Technologically savvy with proficiency in G Suite: Gmail, Google Slides, Google Docs, Zoom, and Microsoft Office applications. General curiosity in Smartsheet as a tool and eagerness to learn and incorporate it into your daily tasks. Exceptional organizational and communication skills, attention to detail, and follow-through. Demonstrated ability to work with internal and external stakeholders.. Ability to manage highly sensitive or confidential situations with integrity and professionalism. An ability to handle shifting priorities, frequent changes, and show grace under pressure. This includes the ability to work across all US time zones to ensure seamless coordination and collaboration. Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$92,500&mdash;$137,500 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Executive Assistant - Security & Engineering (Remote Hybrid)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.&nbsp;When was the last time you had an opportunity to work at a company that was forging an industry and helping people get from idea to impact - fast? Smartsheet's purpose is to empower everyone to improve how they work. We are looking for people with experience in the configuration, customization, and implementation of SaaS applications to join our team as a Senior Implementation Specialist to guide engagement and product adoption for launch customers. As an Implementation Specialist you work closely with Sales, Customer Success, Training and Consulting teams to achieve successful implementations and drive reduced time to adoption. You will ensure customers have the best experience right out of the gate, leading to faster adoption, increased retention rates and expansion opportunities for Smartsheet. This full-time position reports to a Manager of Solution Services in Costa Rica. You Will: Lead multiple (12-15) concurrent engagements to implement Smartsheet across a variety of client industries and use cases, ensuring your clients are gaining the most value from the Smartsheet platform Collaborate with customer stakeholders to drive timelines, manage scope, and change requests Design, demonstrate, and build Smartsheet solutions that fit within new &amp; existing customer business needs Gain and maintain deep technical knowledge of Smartsheet including premium products Identify product and services expansion opportunities for Smartsheet with the customer's user base Serve as an advisor on best practices and capabilities of the Smartsheet platform at scale across a variety of industries and business functions Meet or exceed key performance indicator (KPI) targets aligned to the role Accomplish other tasks as assigned Implement packaged solutions from the Services Catalog in an accelerated time to value manner Advise and prescribe best practices for solution implementation within the context of the package Recommend tangential solutions and scalability to propel the customer along the Customer Journey map, leveraging all Professional Services offerings Expand upon best practice package designs and help evolve the Catalog offerings Act as a mentor to your team fostering growth and efficiency in customer adoption Navigate customer conversations, trial new techniques to enhance your soft skills and engagement leadership capabilities, to become a trusted partner and advisor to your customers business problems Accomplish other tasks as assigned You Have: A Bachelor's degree or equivalent combination of relevant work experience and education (minimum 3-5 years) Hands-on working experience in the configuration, customization, and implementation of SaaS applications Project Management skills: timeline, scope management, project execution. Strong foundation in the development of spreadsheet formulas (Excel, Google Sheets, Smartsheet, etc) and logic. Experience collaborating with customers to understand business requirements and translate them into a SaaS based solution Strong communication skills with the ability to explain technical subjects to non-technical end user personnel Experience with problem solving and risk resolution High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines in order to promote a collaborative environment and superior team performance Ability to build trusted relationships with customers and effectively communicate with them about the engagement and if there are potential risks/blockers in a proactive way Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements Demonstrated ability to succeed in a fast-paced, dynamic, growth-oriented environment with the ability to quickly adjust between clients and use cases Business process optimization experience&nbsp; Experience with Agile project management methodologies and/or software development lifecycle methodologies Management or Technology Consulting experience Current Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr Implementation Specialist

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from one team and three engineers in 2018 to 9 teams with over 70 engineers in 2024. Now we’re continuing to expand in India. We are looking for a Senior Engineering Manager to build and lead a world-class teams of engineers that will help design, implement and operate high-quality distributed services that are highly reliable, scalable, performant, and secure. In this role, you will recruit, retain and coach multiple teams of engineers and engineering managers to innovate, execute, deliver and grow to their peak performance. You will drive positive and supportive work environment with a consistent track record of delivering on commitments. You will communicate proactively and effectively to different kinds of audiences, including executives and non-technical stakeholders. You Will: Focus on team members and coaching them to play to their strengths, grow and deliver peak performance Delegate and harness the aggregate strength of your team. Focuses on individual and team needs to foster a positive culture consistent with Smartsheet values. Actively helps individuals and the overall team to set priorities and focus Review team's designs and provide feedback on deployment safety, resilience, scale, performance, and security Lead and facilitate cross-team interactions, communication, and dependencies Ensure all changes are fully tested before being deployed Ensure deployment plans are well-considered and include appropriate scalability and load tests Facilitate feedback and discussions with Product and UX Design on customer needs, user experience, implementation efficiency, and performance Perform other duties as assigned You Have:&nbsp; 8+ years software service development experience 4+ years previous management experience Experience building highly scalable, high available customer facing applications Familiarity with SaaS apps (Google Docs, Office365, Salesforce, etc.) Experience building teams through recruiting and retention Familiarity with Agile/Scrum methodologies BS or MS in Computer Science, a related field, equivalent industry experience, or equivalent educational experience.&nbsp; Legally eligible to work in India on an ongoing basis Fluency in English is required &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Manager, Engineering (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a Sr. Manager, Solutions Engineering to hire, manage, lead, and develop a team of skilled Solution Engineers who play a key role in the technical sales process within the Public Sector segment of the business.&nbsp; In this role, you will partner directly with Sales and Solutions Engineering leadership to set and deliver on strategies for revenue growth and quota attainment. You will be a senior leader within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. &nbsp; This high profile role reports to the Director of Enterprise Solutions Engineering and is based remotely in the Eastern or Central time zone. &nbsp; You Will:&nbsp; Hire, coach, and manage a team of Solutions Engineers and aspiring leaders while delivering on, and exceeding, all performance targets Partner with Sales Leadership to set and execute on strategy, speed up the sales cycle, increase conversion rates, and increase average deal size Collaborate with leadership across internal teams including Product, Customer Success, and Professional Services to identify gaps, opportunities, and successes for our teams and customers Align and prioritize your team’s workloads and development opportunities, providing regular skill coaching and feedback Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth. Contribute to the organization's overall goals by participating in OKRs and leading programs that promote efficiency, capability, and collaboration Provide technical leadership and product expertise to the team and the larger sales organization &nbsp; You Have: 3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry 12+ years of pre-sales experience in SaaS or enterprise software Strong leadership skills, with a proven ability to hire, motivate, coach and develop a team of Solutions Engineers Experience collaborating cross-functionally&nbsp; Experience selling a multipurpose product applicable to multiple lines of business or industries Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems Strong technical skills and comfort working in ambiguous and high-pressure situations Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences Familiarity with project management methodologies and products Relentless curiosity and a commitment to excellence Willingness to travel up to 50% periodically based on customer and business need Bachelor's degree in technology or business is preferred, or equivalent work experience Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$157,500&mdash;$206,250 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Manager, Solutions Engineering - Public Sector (Central and East)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Join the Smartsheet Design team and transform the future of collaborative work management. The Smartsheet design team is leading the way in making Smartsheet a top-tier enterprise-grade platform for collaboration and work management. We are looking for a visionary Senior Mobile Product Designer to help shape the future of our enterprise SaaS platform. You will lead the design of intuitive and powerful mobile experiences that empower our business customers. This role is about more than just building components; it's about evangelizing best practices and empowering stakeholders to create exceptional customer experiences. You will: Define and drive the mobile design experience for key areas of the enterprise platform. This involves translating business goals and user needs into innovative, elegant solutions. Lead the design lifecycle for major mobile initiatives. This includes creating high-level frameworks and conceptual prototypes as well as delivering detailed specifications and final UI. Collaborate with product managers and engineers to identify opportunities, define requirements, and deliver features that provide clear business value and a superior user experience. Contribute to the evolution of the company's design system. This involves ensuring that mobile patterns and components are scalable, consistent, and easy to use across the platform. Champion a customer-centric mindset, using data and user feedback to inform design decisions and continuously iterate on the product. Operate with a high degree of autonomy, taking ownership of projects and driving them from concept to launch with minimal supervision. Maintain the highest standards for design quality, encompassing visual design, interaction design, and systems thinking. Advocate for inclusive design practices, such as accessibility and localization, ensuring they are core to the design system. You have: 6+ years of product design experience with a strong portfolio showcasing work on complex B2B or enterprise products, specifically for mobile platforms (iOS and Android). Deep expertise in the end-to-end user-centered design process, from discovery and research to wireframing, prototyping, and testing. A strong understanding of design principles and practices, combined with knowledge of technology frameworks. Proven ability to drive design strategy and vision for large-scale product initiatives, aligning stakeholders across product management, engineering, and business teams. A strong understanding of design systems and a track record of either contributing to or leveraging them to ensure consistency and accelerate design velocity. Great communication and storytelling skills, with the ability to articulate design decisions, influence product direction, and present complex ideas to a diverse audience. Demonstrated ability to build strong partnerships and influence stakeholders at all levels. Experience in an Agile environment, collaborating closely with cross-functional teams to deliver high-quality products efficiently. Organized, self-motivated, and capable of managing multiple complex projects simultaneously while maintaining a high level of quality. Legally eligible to work in Bulgaria on an ongoing basis Fluency in English is required Bonus Points: Experience with enterprise-grade collaboration and work management platforms. Some experience with content design, accessibility, or localization. &nbsp;&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Mobile Product Designer (Remote Eligible in Bulgaria)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are looking for someone to help usher in our next major phase of growth by taking our packaging and pricing strategies to the next level. This role is in the Product organization and focused on product monetization via packaging and pricing to maximize customer lifetime value. It will partner closely with product teams to understand their product strategies, develop packaging and pricing options and recommendations for senior leaders, and then assist working cross-functionally to implement them. You Will: Understand product value proposition(s) to customers and the product team’s multi-phase delivery plans to assist in developing packaging and pricing plans that are durable and support Smartsheet’s growth Analyze current pricing strategies and help develop options to optimize bookings, revenue growth, and profitability Use data analysis and visualization tools to generate insight on Smartsheet’s business performance and opportunities for improvement related to the packaging and pricing of our offerings Develop analytical approaches to assess the potential impact of packaging and pricing changes using Excel and other tools to model financial impact and understand the most important assumptions and variables to propose target metrics&nbsp; Analyze historical and current pricing approaches to identify issues and develop approaches to address these issues, working cross-functionally to develop plans and drive them to resolution Evaluate and review market and competitive data to perform competitive packaging and pricing analysis Conduct external qualitative and quantitative research (MaxDiff, Conjoint) Represent the results of your analysis to cross-functional executive audiences Engage &amp; partner cross-functionally to understand business goals and support pricing and packaging processes and business alignment Assist in the development and documentation of Packaging and Pricing procedures, processes, and policy Manage the Packaging and Pricing Rhythm of the Business Perform other duties as assigned You have: 3+ years of experience in a consulting, finance, product management, or related role Bachelor's degree with coursework in economics, statistics, or a related field&nbsp; Strong analytical skills Proficiency with data reporting / visualization tools Excel/modeling skills including use of formulas, pivot tables and Macros Ability to research and learn new approaches to business problems Ability to draw conclusions from data and recommend actions Strong organizational and project management skills; comfortable multi-tasking in a fast paced environment&nbsp; Strong written and verbal communication skills Fluency in English is required Legally eligible to work in India on an ongoing basis &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Packaging & Pricing Analyst (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Join the Smartsheet Design team and transform the future of collaborative work management. The Smartsheet design team is leading the way in making Smartsheet a top-tier enterprise-grade platform for collaboration and work management. We are looking for a visionary Senior Mobile Product Designer to help shape the future of our enterprise SaaS platform. You will lead the design of intuitive and powerful mobile experiences that empower our business customers. This role is about more than just building components; it's about evangelizing best practices and empowering stakeholders to create exceptional customer experiences. You will: Define and drive the mobile design experience for key areas of the enterprise platform. This involves translating business goals and user needs into innovative, elegant solutions. Lead the design lifecycle for major mobile initiatives. This includes creating high-level frameworks and conceptual prototypes as well as delivering detailed specifications and final UI. Collaborate with product managers and engineers to identify opportunities, define requirements, and deliver features that provide clear business value and a superior user experience. Contribute to the evolution of the company's design system. This involves ensuring that mobile patterns and components are scalable, consistent, and easy to use across the platform. Champion a customer-centric mindset, using data and user feedback to inform design decisions and continuously iterate on the product. Operate with a high degree of autonomy, taking ownership of projects and driving them from concept to launch with minimal supervision. Maintain the highest standards for design quality, encompassing visual design, interaction design, and systems thinking. Advocate for inclusive design practices, such as accessibility and localization, ensuring they are core to the design system. You have: 6+ years of product design experience with a strong portfolio showcasing work on complex B2B or enterprise products, specifically for mobile platforms (iOS and Android). Deep expertise in the end-to-end user-centered design process, from discovery and research to wireframing, prototyping, and testing. A strong understanding of design principles and practices, combined with knowledge of technology frameworks. Proven ability to drive design strategy and vision for large-scale product initiatives, aligning stakeholders across product management, engineering, and business teams. A strong understanding of design systems and a track record of either contributing to or leveraging them to ensure consistency and accelerate design velocity. Great communication and storytelling skills, with the ability to articulate design decisions, influence product direction, and present complex ideas to a diverse audience. Demonstrated ability to build strong partnerships and influence stakeholders at all levels. Experience in an Agile environment, collaborating closely with cross-functional teams to deliver high-quality products efficiently. Organized, self-motivated, and capable of managing multiple complex projects simultaneously while maintaining a high level of quality Legally eligible to work in the UK on an ongoing basis Fluency in English is required Bonus Points: Experience with enterprise-grade collaboration and work management platforms. Some experience with content design, accessibility, or localization. &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Product Designer- Mobile (Remote Eligible in Bulgaria)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.We are seeking a highly strategic and technically adept Senior Product Marketing Manager to champion our developer ecosystem. In this critical role, you will be instrumental in driving the adoption, engagement, and growth of Smartsheet's developer platform and API capabilities. You will be the voice of the developer, translating complex technical features into compelling value propositions for a diverse audience of developers, partners, and technical decision-makers. This role requires a unique blend of technical understanding, product marketing expertise, and a passion for building vibrant developer communities. You will work closely with product management, engineering, sales, and external partners to ensure our developer offerings are well-understood, easily discoverable, and enable customers to extend and integrate Smartsheet into their critical business processes. You will report to our Director of Product Marketing, Enterprise and this role is based at Smartsheet’s corporate offices in London, UK (hybrid or UK remote eligible). You will: Partner closely with Product Management, conduct market research, and use customer insights to influence product roadmap, ensure product-market fit, and align on strategic priorities. Craft clear, compelling, and differentiated messaging and positioning that resonates with various developer personas (e.g., enterprise developers, system integrators, SaaS partners). Collaborate with cross-functional teams to develop and execute comprehensive go-to-market plans including customer communications for new API capabilities, SDKs, developer tools, and platform enhancements. Create high-impact marketing content, including presentations, blog posts, thought leadership articles, case studies, and website copy that showcase the power of the Smartsheet platform.&nbsp; Clearly communicate technical details to customers regarding API changes, releases, and deprecations including writing release notes and collaborating on developer documentation and API guides. Equip sales and customer-facing teams such as customer success, sales, and internal enablement with the tools, training, and content necessary to articulate the value of our developer platform to technical buyers and partners. Define key metrics, track performance, and report on the effectiveness of product marketing initiatives related to the developer ecosystem. You have: 5+ years of marketing or product marketing experience with at least 3 years specifically focused on developer platforms, APIs, SDKs, or cloud-based integration solutions. Experience launching technical products including developing messaging, content, and go-to-market plans. Strong understanding of software development lifecycle, web technologies (REST APIs, GraphQL, webhooks), cloud platforms, and common integration patterns. Ability to quickly grasp complex technical concepts and translate them into clear, concise, and engaging language. Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Strong analytical capabilities to interpret market data, identify trends, and make data-driven decisions. Ability to prioritize and manage multiple tasks, projects, and deliverables in a high-growth environment, diving into challenges when needed, and seamlessly pivoting between detailed execution and high-level strategic thinking. Strong collaborative and cross-functional skills and ability to work with multiple stakeholders to drive results. Bachelor's degree in Marketing, Computer Science, Engineering, or a related technical field. Ability to work in the UK on an ongoing basis Perks &amp; Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific)&nbsp; &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Product Marketing Manager - Developer Ecosystem

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Sr. Program Manager, L&amp;CAs a Sr Program Manager on the Learning &amp; Content team, you will support the Go-To-Market (GTM) organization in planning, executing, and continuously improving onboarding and enablement programs. You will play a critical role in content lifecycle management, governance, program reporting, and cross-functional alignment, ensuring our enablement efforts are strategic, scalable, and measurable. This role sits within the GTM Readiness &amp; Enablement team, which supports all Sales and Customer Excellence functions at Smartsheet. You will report to the Director of Learning &amp; Content based in the US.&nbsp; You Will: Drive end-to-end enablement program management: Own the lifecycle of enablement programs from planning through execution, maintenance, and continuous improvement. Lead process optimization initiatives: Identify, design, and implement process improvements that drive efficiency, scalability, and consistency across programs. Develop and manage content governance frameworks: Ensure content is current, consistent, accurate, and aligned with brand, compliance, and messaging standards. Build and maintain a centralized resource repository: Collaborate with the Release Readiness and Product Marketing teams to ensure the GTM organization has timely access to relevant product enablement content. Design and implement reporting and analytics dashboards: Track and visualize the impact of enablement programs through robust reporting that links learning outcomes to business metrics. Conduct audits and quality reviews: Establish a regular cadence for auditing content and programs, driving accountability and high standards. Evaluate program effectiveness: Use data, feedback, and business outcomes to assess program performance and recommend data-driven improvements. Collaborate across GTM and beyond: Partner with key stakeholders across Sales, Customer Excellence, Product Marketing, and Operations to align on priorities, manage change, and ensure successful outcomes. Facilitate cross-functional planning and governance meetings: Lead structured discussions that result in shared understanding, decisions, and accountability. Champion a learner-first mindset: Ensure enablement programs are designed with the end-user experience in mind and grounded in adult learning principles. Scale what works: Build reusable templates, playbooks, and best practices to help the team scale consistently as the business grows. You Have: Business-level English proficiency, with strong written and verbal communication skills for collaborating across global teams and presenting to diverse audiences (CEFR level C1 or equivalent). 5+ years of program management experience, including programs that impact people, processes, and technology. 3+ years of experience working within the Smartsheet platform, with a proficiency in Control Center and connecting the data through Sheets, Reports, Dashboards, and Automations. 2+ years applying adult learning principles in instructional design or enablement content development. 2+ years of experience with reporting and analytics, tying learning and enablement initiatives to business performance. Experience with content governance and lifecycle management, including version control, auditing, and archival practices. Strong communication skills, with the ability to tailor messaging for a variety of audiences, including executive leadership. Proven ability to influence without authority and foster collaboration across cross-functional teams. Analytical and detail-oriented, with a knack for identifying root causes, mitigating risks, and driving strategic improvements. Entrepreneurial mindset, comfortable operating in ambiguity, and committed to driving clarity and results. Nice to Have: Familiarity with tools such as Highspot, Skilljar, Seismic, or other enablement/content management platforms. Experience supporting GTM teams in SaaS or fast-paced tech environments. Exposure to change management methodologies (e.g., Prosci, Kotter). Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Program Manager, L&C

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Sr. Regional Director, Large Enterprise. The ideal candidate will have a history of building and leading teams to overperform in quota attainment, close transformational transactions, and align strategically with large customers.&nbsp; This role is part of the Enterprise Sales organization and is Northeast based in your own remote home office. You Will:&nbsp; Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within Large Enterprise accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in Large Enterprise accounts Proactively identify and address issues that will increase growth velocity in the assigned sales region Other duties as assigned Travel as needed (30-50%) You Have: 10+ years of experience in the software industry with current SaaS experience preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing, IT) 5- 10 years experience in sales management providing the tools, training and support to ensure team success Demonstrated track record in leading Enterprise sales teams to exceed quotas by winning new business and driving substantial growth in Fortune 500&nbsp; accounts Proven ability to drive Strategic sales teams in executing “land­-and-­expand” sales strategies in Large Enterprise accounts Relevant sales/sales leadership experience in vertical markets such as financial services, healthcare, insurance and/or public sector&nbsp; Excellent communication and interpersonal skills and the ability to multitask, work cross-­functionally within the organization, and thrive in a collaborative environment Motivate and lead; embody Smartsheet’s core values; operate with integrity and a sense of urgency Demonstrated ability to execute sales methodologies (e.g. MEDDIC) Experience working in a fast-­paced, evolving, high growth software company Bachelor’s (BA/BS) degree preferred &nbsp; &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$175,000&mdash;$235,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Regional Director, Enterprise (East)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As a global leader in Collaborative Work Management and with a market cap of $10bn we’ve experienced incredible growth in EMEA, expanding from 1 team and 3 engineers in 2018 to 9 teams with over 70 engineers in 2024. As we expand into India and build out a new operation, we're searching for Senior Software Engineers from all different specialisms – front-end, back-end, test automation, ops, infrastructure – who are interested in working across these disciplines long term and building a wide skillset, with the opportunity to work across multiple teams and products. You Will: Work on all areas of the software from front end, back end, cloud infrastructure and test automation Drive high standards within the team for all internal services and open source tooling/libraries we maintain Deploy service and infrastructure changes frequently in a lean agile environment using full CI/CD Contribute in all aspects of product development: idea generation, customer engagement, planning, design, prototyping, execution, shipping, and operational excellence Collaborate with a team of passionate, engaged engineers, and with cross-functional teams that include product managers, UX designers, UX researchers, and more Actively mentor more junior engineers, showing how to balance customer delivery while holding high coding, service, and cloud infrastructure standards Apply different approaches to problem solving and help validate your ideas and those of your teammates Strategically apply and champion AI tools within your team's domain to improve project execution, system design, quality, and debugging, leading adoption of AI best practices and driving measurable productivity gains Help define success for yourself, your team, and the features you help to conceive, build, and ship Perform other duties as assigned You Are: Proficient with at least one of the following: Golang, Java, C or a C-style language, or Node.js Familiar with algorithms, data structures, and coding best practices Curious, and always want to get to the bottom of why things work the way they do A supportive leader. You want to help people get unstuck, and can easily recognise that teams are more effective when colleagues look for opportunities to help one another. A great communicator. You can break a concept down based on your audience, whether they’re technical or non-technical - and your medium, whether it’s verbal, in prose, or in code A builder who takes pride in your craft and works toward quality An empathic individual who can help translate customer feedback and needs into features that solve problems Someone who views bugs, mistakes, and compiler errors as opportunities to learn Legally eligible to work in India on an ongoing basis Fluency in English is required You Have: Experience with distributed systems at scale Understands event-driven architecture’s principles, advantages and limitations, and can apply it appropriately Hands-on experience with Kinesis, Kafka, or similar Experience with Go or other C-like languages such as Java Experience with improving large-scale event processing systems is desirable Experience with database log streams e.g. MS-SQL Transaction Logs, MySQL Bin Logs is desirable Experience with stream processing frameworks such as Flink, Spark, or other is desirable Squad lead or team lead experience is desirable &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr. Software Engineer (Hybrid in Bangalore)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.As part of the IT PMO, we lead high-impact, cross-functional projects that align with Smartsheet’s strategic priorities. &nbsp; Smartsheet is looking for an experienced Sr IT Systems Project Manager to drive quality, consistency, and business value as a key member of our IT PMO team.&nbsp; The Sr IT Systems PM works closely with the IT Enterprise Systems team who manages the development, use, and support of Smartsheet’s enterprise business applications. The Sr IT Systems PM also partners across Finance, Legal, People &amp; Culture, and Procurement to lead complex projects from discovery through post-launch.&nbsp; This role operates within a high-performing team that prioritizes proactive leadership, collaboration, and accountability.&nbsp; Candidates must demonstrate strong judgement, influence across stakeholders, and the ability to lead with structure in evolving and sometimes ambiguous environments.&nbsp;&nbsp; In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You will report to our Director, IT Program &amp; Project Management in our Bellevue. You may work remotely from anywhere in Costa Rica&nbsp; where Smartsheet is a registered employer.&nbsp; You Will: Lead concurrent cross-functional projects of varying complexity through all phases of the project management lifecycle, including discovery, planning, execution, and closure Facilitate the project discovery process, ensuring projects are aligned with strategic goals and deliver measurable benefits Leverage Smartsheet’s project framework, which combines waterfall-based discovery with agile execution.&nbsp; Define and manage project scope, schedule, resources, milestones and deliverables&nbsp; Create structure in ambiguous, evolving, or ad hoc settings&nbsp; Align stakeholders across business and technical domains with strong leadership&nbsp; Establish stakeholder alignment and actively manage stakeholder engagement&nbsp; Create and maintain project documentation including RAID logs, dashboards, delivery plans, and lessons learned&nbsp; Proactively escalate risks, drive decision-making, and model ownership of outcomes&nbsp; Collaborate with resource managers to manage project team allocations and forecast project needs&nbsp; Communicate trade-offs between customer expectations, team capacity, and technical feasibility to business partners and align on prioritization Build trust and credibility with technical and business partners through transparency, follow-through and clarity&nbsp; Provide technical and analytical guidance to project teams Act as a cultural contributor to the IT PMO by sharing best practices, mentoring peers, and supporting the maturity of how projects are delivered&nbsp; Welcome the opportunity to try something new You Have: 8+ years of focused project management experience, including large cross-functional systems or integration projects&nbsp; 6+ years experience leading IT or enterprise systems-related initiatives&nbsp; Flexibility to align to multiple timezones Strong understanding of project management standards and best practices (PMI, PMBOK, SDLC) Experience managing projects in both waterfall and agile (“wagile”) environments Excellent written, verbal, and visual communication skills with&nbsp; experience presenting to senior leadership Ability to drive accountability without authority; strong facilitation and conflict resolution skills&nbsp; Familiarity with risk management, SOX compliance, and IT general controls&nbsp; Commitment to continuously improving team performance, tools, and practices&nbsp; &nbsp; Perks &amp; Benefits: Fully paid Health &amp; Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Sr Systems Project Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for a Strategic Account Executive to join our Strategic Accounts team in the Large Enterprise organisation. You will play a leadership role in executing our Strategic Accounts sales strategy to rapidly expand a small set of Global 2000 accounts and will report to the Regional Director of Large Enterprise - EMEA. You Will: Exceed quarterly and annual software and services sales quotas by driving expansion sales within a territory of strategic, high-value accounts Have expertise in using tools to gain account insights and deliver prospecting messages (e.g Tableau, Marketo, Outreach, LinkedIn Sales Nav) Lead a full account team (Sales Engineering, Consulting, Customer Success, Marketing and Sales Development) to develop messaging and execute prospecting plans in line with an overall account vision Develop short and long-term growth and renewal strategies across your customer base Create effortless buying experiences for your customers and turn change agents into champions Be an expert in finding and surfacing customer pain points and leading the creation of solutions to solve this pain Leverage internal stakeholders for maximum impact across the sales cycle Execute complex, high-value solution-based sales processes Deep project management expertise to execute deals with precision (ability to identify risk to the plan, anticipate risks, hold customers to account, communicate clearly and effectively) Maintain clean sales hygiene with all relevant systems updated weekly (SFDC, Smartsheet, etc) Perform other duties as assigned You Have: Demonstrated enterprise sales success, with a track record of exceeding assigned quotas and receiving recognition for high-performance 7+ years of experience selling enterprise software, preferably emerging SaaS solutions Demonstrable experience building relationships with Global 2000 senior line-of-business and IT executives, as well as operational managers Proven ability to manage a large and diverse pipeline of sales opportunities Proven experience in developing successful go-to-market strategies Demonstrable experience executing complex, solution-based strategic sales processes Proven experience working in a fast-paced, evolving, high-growth company&nbsp; Leverage MEDDIC &amp; Challenger Sale to identify and mitigate risks Comfort in ambiguity with the ability to translate complexity into clarity High humility with a mindset of continuous improvement Curious, creative and able to respectfully challenge Excellent interpersonal skills with the ability to work cross-­functionally within the organisation, and thrive in a collaborative environment Motivate and lead to embody Smartsheet’s core values operate with grit and a sense of urgency Exceptional storyteller with the ability to create compelling narratives Capable of applying 'Industry' experience to bring a compelling and data driven perspective Legally eligible to work in the UK on an ongoing basis Perks &amp; Benefits: Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) &nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Strategic Account Executive

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for an Account Executive, Strategic Accounts (SAE) to play a leadership role in executing our Strategic Accounts sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will be responsible for driving executive engagement, selling solutions and delivering substantial growth in software and services bookings, with both new and expansion customers. A proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline is crucial to success on the Strategic Accounts Team. This high profile role will work to cover a number of named accounts and will report to the Regional Director of Strategic Accounts. Responsibilities:&nbsp; Consistently exceed quarterly and annual software and services sales quotas Effectively forecast, manage the pipeline and consistently achieve performance metrics Provide account and selling team leadership, drive sales strategy and develop accounts over a multi-year time horizon Create &amp; maintain actionable account plans Collaborate with internal cross-functional experts and external partners Drive a high value customer experience and deliver positive outcomes throughout the customer journey Actively engage and sell to both Line of Business (LOB), Functional Areas and IT departments Manage and execute both a transactional land/expand selling motion and a value-based solution motion Leverage MEDDICC during the sales process Build and maintain relationships with VP+, C-suite executives and key decision-makers Demonstrate a winning, competitive, and positive mindset, with a focus on continuous improvement Evangelize the functional and solution value of Smartsheet Utilize data and PLG signals to drive sales strategies and decisions You Have:&nbsp; Proven experience in enterprise (G2K), complex software solution sales 5-10+ Years of Enterprise sales experience Track record of consistently exceeding quota Minimum of 3+ years tenure in previous roles, demonstrating company loyalty and growth trajectory Demonstrated ability to prospect, build demand and hunt in a defined territory Strong experience in team-based strategic account planning, development and execution Enabled on a value selling methodology like Force Mgmt, Sandler, Value Selling Framework or other Executive presence with proven ability to engage with VP+ and C-suite executives Strong desire for face-to-face customer engagement and willingness to travel (30%-50%) Strong presentation skills Data-driven, with a keen focus on leveraging PLG signals in sales strategies Excellent communication, negotiation, and interpersonal skills High emotional intelligence and mental agility Bachelor’s degree is preferred &nbsp; &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$130,000&mdash;$180,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Strategic Account Executive-Northeast

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is looking for an Account Executive, Strategic Accounts (SAE) to play a leadership role in executing our Strategic Accounts sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will be responsible for driving executive engagement, selling solutions and delivering substantial growth in software and services bookings, with both new and expansion customers. A proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline is crucial to success on the Strategic Accounts Team. This high profile role will work to cover a number of named accounts and will report to the Regional Director of Strategic Accounts. Responsibilities:&nbsp; Consistently exceed quarterly and annual software and services sales quotas Effectively forecast, manage the pipeline and consistently achieve performance metrics Provide account and selling team leadership, drive sales strategy and develop accounts over a multi-year time horizon Create &amp; maintain actionable account plans Collaborate with internal cross-functional experts and external partners Drive a high value customer experience and deliver positive outcomes throughout the customer journey Actively engage and sell to both Line of Business (LOB), Functional Areas and IT departments Manage and execute both a transactional land/expand selling motion and a value-based solution motion Leverage MEDDICC during the sales process Build and maintain relationships with VP+, C-suite executives and key decision-makers Demonstrate a winning, competitive, and positive mindset, with a focus on continuous improvement Evangelize the functional and solution value of Smartsheet Utilize data and PLG signals to drive sales strategies and decisions You Have:&nbsp; Proven experience in enterprise (G2K), complex software solution sales 5-10+ Years of Enterprise sales experience Track record of consistently exceeding quota Minimum of 3+ years tenure in previous roles, demonstrating company loyalty and growth trajectory Demonstrated ability to prospect, build demand and hunt in a defined territory Strong experience in team-based strategic account planning, development and execution Enabled on a value selling methodology like Force Mgmt, Sandler, Value Selling Framework or other Executive presence with proven ability to engage with VP+ and C-suite executives Strong desire for face-to-face customer engagement and willingness to travel (30%-50%) Strong presentation skills Data-driven, with a keen focus on leveraging PLG signals in sales strategies Excellent communication, negotiation, and interpersonal skills High emotional intelligence and mental agility Bachelor’s degree is preferred &nbsp; &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$135,000&mdash;$180,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.The Enterprise Technical Account Manager (TAM) acts as a business advisor to specific Smartsheet customers, driving customer success by ensuring that customers achieve their desired outcomes with Smartsheet products. The TAM helps customers align their software investments with their business goals. This involves understanding the customer’s long-term objectives and providing guidance on leveraging technology to achieve those goals.&nbsp; This role also serves as an escalation point for the customer to facilitate and help resolve complex technical issues. Your role is revenue-generating (customers will pay an annual fee for the on-call service). You will report to our Manager, Technical Account Management. This role is fully remote-eligible, but may require travel to customer sites several times a year! &nbsp; You Will: Lead multiple concurrent engagements to provide guidance &amp; support across a variety of client industries and use cases, ensuring your clients are gaining the most value from the Smartsheet platform. Serve as an advisor on best practices and capabilities of the Smartsheet platform at scale across a variety of industries and business functions. Develop, drive, and accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction. Perform periodic quarterly reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account. Advise and share best practices to ensure customers are realizing the greatest possible value from Smartsheet. Evaluate usage patterns to gain insights, provide guidance, and increase customer adoption and satisfaction. Drive TAM renewals by leading business reviews, implementing strategies to prevent churn and minimize risk, and building strategic relationships with essential technical team members within our customer organizations, including the IT Directors, CTO, CIO, Line of Business leaders and more.&nbsp; Give presentations to our teams and customers around the technical capabilities of Smartsheet products Be curious. Look for obstacles that are blocking customers from getting value, and blocking Smartsheet from gaining new revenue.&nbsp; Work with Product Management and Operations as the customer advocate on technical feature requests. As part of the role, you will help promote the product vision to make sure it is always aligned with our customer’s needs. Identify product and services expansion opportunities for Smartsheet with the customer's user base &amp; collaborate with the account team to influence the account strategy Strategically partner with the Sales, Customer Success, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet &nbsp; You Have: 5+&nbsp; years of relevant Technical Account Management (TAM) or related customer-facing role experience. Technical knowledge of SaaS products and their underlying technologies Familiarity with Smartsheet products such as; Core App, Bridge, Resource Management, Premium Apps, Control Center, and Connectors preferred Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end-user personnel in large enterprises. Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and business and technical elements. Great at building credibility and trust with customers and internal stakeholders by understanding their requirements Working experience in the configuration, customization, and implementation of SaaS applications. Bachelor's Degree preferred Understanding of security protocols, SSO, and a basic understanding of APIs is preferred. Experience with project and portfolio management. Smartsheet certification is a plus Willing to travel periodically based on customer and business needs. Some on-call responsibilities may be required for this role. Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$80,000&mdash;$110,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

Technical Account Manager

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Scale the impact of UX research at Smartsheet. At Smartsheet, insights fuel innovation. Our UX Research team brings those insights to life, and our Research Operations practice makes that possible. As a UX Research Operations Specialist II, you’ll create the systems, tools, and processes that help researchers deliver impact at scale. You’ll partner with researchers, designers, and product teams to streamline recruitment, improve knowledge sharing, and ensure our practice runs smoothly. This is a chance to grow within an evolving function, strengthen our operational backbone, and help shape how research informs products used by millions. You will report to our UX Research Director, who is located remotely, and you may work from anywhere in the US where Smartsheet is a registered employer. You Will: Run participant recruitment: Manage full recruitment cycles (targeting, screening, scheduling) while maintaining databases and improving tools. Streamline processes: Collaborate with your manager and team to prioritize initiatives, refine roadmaps, and make incremental improvements to workflows, policies, and governance. Support tools and vendors: Help procure, manage, and evaluate research tools and platforms; coordinate with vendors as needed. Ensure compliance: Support adherence to privacy, legal, and ethical standards in recruitment, data handling, and governance practices. Enable teams: Create templates, guides, and training resources to help researchers and partners self-serve operational needs. Own and organize: Take initiative on operational tasks, manage complex project documentation, and ensure knowledge is systematically stored and accessible. Communicate with impact: Share complex information clearly, adapt presentations to different audiences, and establish yourself as the go-to partner for research operations. Track resources: Contribute to budget tracking for research tools, vendors, and participant expenses. You Have: Experience in UX Research Operations, Product Operations, or Design Operations (or a closely related operational/enablement role). Strong organizational skills for managing workloads and documentation, with a track record of taking initiative and delivering consistently. Clear communication skills—able to simplify complexity, share updates confidently, and adapt presentations for different audiences. Proactive stakeholder engagement and the ability to earn trust across teams. Hands-on experience with participant recruitment cycles and familiarity with research tools, platforms, and vendor management. Comfort with compliance in participant recruitment, data handling, and governance practices. A mindset for continuous improvement—always seeking ways to optimize and scale processes. Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$110,000&mdash;$143,750 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

UX Research Ops Specialist II (Remote Eligible)

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.Smartsheet is a tech company with a human story to tell.&nbsp; We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools.&nbsp; We’re revolutionaries – so for us changing the way the world works is all in a day’s work. Smartsheet is looking for an Account Executive, Strategic Accounts (SAE) to play a leadership role in executing our Strategic Accounts sales strategy to rapidly expand a defined set of Global 2000 accounts. This position will be responsible for driving executive engagement, selling solutions and delivering substantial growth in software and services bookings, with both new and expansion customers. A proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline is crucial to success on the Strategic Accounts Team. This high profile role will work to cover a number of named accounts and will report to the Regional Director of Strategic Accounts. Responsibilities:&nbsp; Consistently exceed quarterly and annual software and services sales quotas Effectively forecast, manage the pipeline and consistently achieve performance metrics Provide account and selling team leadership, drive sales strategy and develop accounts over a multi-year time horizon Create &amp; maintain actionable account plans Collaborate with internal cross-functional experts and external partners Drive a high value customer experience and deliver positive outcomes throughout the customer journey Actively engage and sell to both Line of Business (LOB), Functional Areas and IT departments Manage and execute both a transactional land/expand selling motion and a value-based solution motion Leverage MEDDICC during the sales process Build and maintain relationships with VP+, C-suite executives and key decision-makers Demonstrate a winning, competitive, and positive mindset, with a focus on continuous improvement Evangelize the functional and solution value of Smartsheet Utilize data and PLG signals to drive sales strategies and decisions You Have:&nbsp; Proven experience in enterprise (G2K), complex software solution sales 5-10+ Years of Enterprise sales experience Track record of consistently exceeding quota Minimum of 3+ years tenure in previous roles, demonstrating company loyalty and growth trajectory Demonstrated ability to prospect, build demand and hunt in a defined territory Strong experience in team-based strategic account planning, development and execution Enabled on a value selling methodology like Force Mgmt, Sandler, Value Selling Framework or other Executive presence with proven ability to engage with VP+ and C-suite executives Strong desire for face-to-face customer engagement and willingness to travel (30%-50%) Strong presentation skills Data-driven, with a keen focus on leveraging PLG signals in sales strategies Excellent communication, negotiation, and interpersonal skills High emotional intelligence and mental agility Bachelor’s degree is preferred &nbsp; &nbsp;Current US Perks &amp; Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$130,000&mdash;$180,000 USD&nbsp; Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. &nbsp; #LI-Remote

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