SmartRent is a technology company that specializes in smart home automation solutions. With a focus on creating innovative products for property managers and residents, SmartRent's cutting-edge technology is revolutionizing the residential rental industry.

Director, Digital Marketing (Website Strategy and Marketing Operations)

National Sales Director (New York / Northeast)

Surveyor II

National Sales Director

Executive Administrative Assistant

Client Project Manager I

Senior National Account Manager

Director, Corporate Communications

Manager, Collections

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description The Account Management team at SmartRent engages and maintains relationships with our key clients, identifies expansion opportunities within each assigned portfolio, and assists with client onboarding. You will collaborate cross-functionally with other internal stakeholders to ensure a smooth rollout of SmartRent’s products and services, and overall customer satisfaction. In this position, you will report to one of our Directors of Account Management. Responsibilities Lead client onboarding calls at the corporate level which includes; guide clients through our onboarding process, educate clients on specific product use-cases, successfully de-escalate client concerns, and identify potential expansion opportunities to drive additional revenue. Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Work collaboratively with Sales and Marketing team members on expansion and renewal opportunities to promote client retention within your assigned portfolio. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal Operations teams to ensure a timely and successful implementation of SmartRent’s products and services. Identify areas of improvement within our processes/systems by adding your own suggestions to improve efficiencies. Perform other duties as required. Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.) Experience in a role where success is measured on client retention and&nbsp; being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Account Manager

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a Client Project Manager at SmartRent, you'll be the primary contact for residents and property management throughout our product installation process. Your role involves setting clear expectations for the upcoming implementation, addressing any inquiries or issues that may arise, and ensuring projects stay on schedule. Collaboration with various teams within the company will be key to successfully managing projects and meeting client requirements. In this role, we're seeking a motivated and proactive individual to join our team. The ideal candidate will have a passion for project management, thrive in a dynamic environment, and exhibit keen attention to detail throughout all project phases, from pre-installation planning to post-installation follow-up. This role requires exceptional organizational skills to keep projects on track and meet deadlines, coupled with a commitment to continuous learning and staying current with industry trends. If you're ready to make a difference and embrace the challenges of this role, we want to hear from you! &nbsp; Responsibilities Oversee multiple projects and maintain regular communication with clients regarding the installation process and the comprehensive implementation of SmartRent’s solutions. Have regular conversations with clients to understand any pain points and what will make their SmartRent experience successful. Prioritize and address client needs and requests on an ongoing basis. Collaborate with the Field team to coordinate project scheduling needs proactively. Internal collaboration with Sales, Account Management, Field Managers, Support, Product, and Engineering teams - you will be the voice of the external stakeholders. Identify and task issues that require involvement from Engineering, General Contractors, and internal teams like Billing or Sales. Lead community presentations to educate residents/staff on SmartRent’s technological offerings and Implementation. Train local staff on basic troubleshooting, maintenance, and upkeep of SmartRent products/software as needed. Manage all order modifications, replacements, and returns Manage/coordinate any field returns. Efficiently manage emails and calendars, including prioritizing messages, scheduling, and coordinating meetings. Abide by company SLA standards. &nbsp; Required Qualifications At least 2 years of experience in a customer-facing environment. At least 1 year of experience in project management or similar role. Experience with a CRM or project management solution (Salesforce, Jira, and Zendesk preferred). Must be tech savvy and computer literate, including proficiency in using Google Suite. Excellent written and verbal communication skills. Enthusiasm, patience, and multitasking skills are required to handle multiple client requests effectively. An analytical mindset with a passion for problem-solving. Experience with and a skill for de-escalating situations. An excellent work ethic and self-motivation. Time management and organizational skills. High attention to detail and process-oriented. The ability to write about technical subjects clearly and in an engaging style. A passion to grow &amp; learn. Willingness and ability to travel up to 10% (including overnight stays) to client sites if needed. &nbsp; Preferred Qualifications Experience in Property Management or Multi-Family housing. Technical understanding of how smart home devices work and how to install them. Hands-on experience with training new customers on software or physical products. Hands-on experience with software implementation while supporting customers using an Enterprise Hardware/Software or SaaS Solutions. Being adaptable to change and having previous experience in a fast-paced environment. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description SmartRent is looking for Customer Service Representatives to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You’ll play a crucial role in maintaining our friendly and personal rapport with our customers while our company scales in size. Responsibilities Answering calls from our customers and identifying initial issues. Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools. Identifying and tasking issues which require involvement from our Engineering team. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base. Required Qualifications Prior customer service experience. Excellent written and verbal communication skills. An excellent work ethic and attention to detail. Ability to multitask and handle customer issues over the phone, chat, email, and messaging. Preferred Qualifications Prior experience taking calls directly from customers in a technical support capacity. Experience with support ticket systems (we use Zendesk). Knowledge of Enterprise Hardware/Software or SaaS Solutions. Knowledge of Smart home devices and how to troubleshoot them. Bilingual (Spanish) is a big plus. NOTE: Must be willing to work in our Scottsdale, AZ headquarters. We have a hybrid work environment and expect our team members to be in-office 3 days a week, 2 days working from home. After the training period, you'll be given an 8-hour shift between the hours of 6:00am-6:00pm MST Monday-Friday. SmartRent offers a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills. The estimated pay range for this role is currently $17.50-$19.00 per hour. This range reflects base pay only and does not take into consideration bonus payments, benefits or retirement contributions which full-time employees are eligible for as well. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Customer Service Representative I

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 7+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (Massachusetts)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (West). Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 5+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (Midwest or West Coast)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader New York / Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 7+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. Base Pay: $130,000/year, plus commission #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (New York)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader New York / Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 7+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (Northeast)

National Sales Director (Pennsylvania)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description Connect with us for future opportunities. We're not currently hiring for this position, but we're always excited to meet and build relationships with talented professionals. If this role sounds like a great fit, we encourage you to apply. The Strategic Account Director will work with our strategic customers as the primary account contact for the partners’ corporate contacts. They are responsible for high value activities such as managing daily requests from these customers, providing top tier customer service to ensure retention, and expanding the account by cross selling additional products and services.&nbsp; The Strategic Account Director will manage a book of business consisting of up to five strategic accounts. Their daily activities will include frequent customer communication, contract creation, salesforce documentation and acting as the liaison between their customers and cross functional teams at SmartRent (ie: Billing, Product, Installation, etc)&nbsp; This is a quota-carrying, hybrid account manager/sales role that requires responsiveness, problem solving, attention to detail and a commercial mentality. Responsibilities Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process and progress. Evaluate customer portfolios and recommend additional products and services to increase the revenue contribution of strategic customers while ensuring retention and customer satisfaction. Manage Proposal Process through Contract delivery for new communities and additional services ensuring accuracy and timely execution. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Maintain a deep understanding of SmartRent’s sales processes and CRM functionalities, including managing leads, accounts, contacts, opportunities, and contracts. Interpret requests, analyze results and provide support that aligns with customer contracts. Use internal tools to understand requests and make key changes that will meet the needs of all the customers and colleagues. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal teams to ensure a timely and successful implementation of SmartRent’s products and services. Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience. Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.). Experience in a role where success is measured on client retention/growth and being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Strategic Account Director

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description SmartRent is looking for a Vice President of Sales to lead a team of National Sales Directors responsible for driving growth across defined U.S. territories. This person will play a key role in shaping SmartRent’s go-to-market strategy, mentoring a geographically dispersed sales team, and accelerating revenue in both new and existing customer accounts. We’re looking for a hands-on, data-driven sales leader who can balance strategic planning with in-the-trenches execution. The ideal candidate has experience managing high-growth sales teams, navigating long sales cycles, and selling SaaS and IoT solutions — ideally within the real estate or proptech ecosystem. Responsibilities Lead, manage, and mentor a team of National Sales Directors overseeing regional territories across the U.S. Drive execution of SmartRent’s go-to-market strategy, ensuring alignment with corporate growth targets and revenue objectives. Actively engage in key customer pursuits, including executive-level conversations, deal structuring, and contract negotiations. Develop and implement sales strategies to expand our footprint within multifamily, single-family, and student housing verticals. Partner closely with Product, Marketing, Customer Success, and Revenue Operations to align on pipeline generation, lead quality, and customer lifecycle strategy. Own accurate forecasting, pipeline management, and sales reporting using Salesforce and related tools. Establish a culture of accountability, transparency, and continuous learning across the sales organization. Serve as a voice of the customer, relaying key insights and market feedback to internal teams. Required Qualifications 5+ years of sales leadership experience, including managing regional or national sales leaders. Experience in B2B SaaS and/or IoT sales with a track record of exceeding revenue targets. Strong understanding of enterprise sales motions and long-cycle deal management. Proven ability to mentor, develop, and retain high-performing sales talent. Comfortable working in a fast-paced, high-growth public company environment. Excellent communicator and cross-functional collaborator with executive presence Willingness to travel regularly to support regional sales leaders and attend customer meetings. Ability to travel 30–50% to support regional teams, attend customer meetings, and participate in key industry events. Preferred Qualifications Experience in the proptech industry or selling into real estate (multifamily, single-family, or student housing). Background in both scaling startups and operating within more mature, public companies. Familiarity with Salesforce, Gong, and Zoominfo. #LI-Remote &nbsp; We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

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