Paytm started the Digital Revolution in India.

And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally.

This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets.

With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.

paytm

<div><b>About Us:</b></div><div><br></div><div>Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div><br></div><div>We are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback.</div><div>This opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply.</div><div><br></div><div><br></div><div><b>Key Responsibilities:</b></div><div><br></div><div>1) Own a product pod or charter with clearly defined customer and business objectives.</div><div>2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis.</div><div>3) Define product roadmaps, priorities initiatives, and make informed trade-offs.</div><div>4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle.</div><div>5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality.</div><div>6) Track key product metrics and continuously improve the user experience based on data and customer feedback.</div><div>7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development.</div><div>8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements.</div><div><br></div><div><br></div><div><b>What We Are Looking For:</b></div><div><br></div><div>1) Around 3–5 years of relevant experience in Product Management, Product Analytics, Business Analysis, or related product roles.</div><div>2) Experience in a scaled consumer internet company, high-growth startup, marketplace, commerce, fintech, travel, mobility, or another fast-paced B2C business.</div><div>3) Demonstrated ownership of product initiatives with measurable customer or business impact.</div><div>4) Strong understanding of product discovery, prioritization, funnel analysis, experimentation, and product delivery.</div><div>5) Hands-on experience with Android or iOS products and a strong understanding of user experience.</div><div>6) Ability to collaborate directly with Engineering teams and discuss APIs, data flows, release dependencies, and technical trade-offs, including native versus cross-platform development.</div><div>7) Strong analytical skills and proficiency in interpreting product metrics, funnels, cohorts, and experiment results.</div><div>8) Ability to challenge existing assumptions and make data-driven decisions.</div><div>9) A proactive, curious, and adaptable approach to problem-solving.</div><div>10) Excellent written and verbal communication skills and the ability to collaborate across functions.</div><div>11) Practical, regular use of modern AI tools to improve productivity and work quality.</div><div><br></div><div><br></div><div><b>Preferred Qualifications:</b></div><div><br></div><div>1) Experience taking a customer problem from discovery and ideation through product launch, with clear evidence of impact.</div><div>2) Exposure to high-traffic products, frequent release cycles, complex marketplace dynamics, or conversion-focused product journeys.</div><div>3) Experience building prototypes, automating workflows, or using AI beyond basic content generation.</div><div>4) Familiarity with AI agents or agentic frameworks is a strong plus.</div><div>5) A degree in Computer Science, Engineering, or another technical discipline is preferred. An MBA is an added advantage but not mandatory.</div><div>6) Ability to balance customer value, business impact, speed of execution, and technical feasibility.</div><div><br></div><div><b>Why Join Us?</b></div><div><br></div><div>Own meaningful product problems and take accountability for outcomes.</div><div>Work on products used at scale and collaborate across Product, Technology, Supply, Operations, and Business teams.</div><div>Drive product initiatives from discovery to launch and continuous improvement.</div><div>Explore opportunities to build new travel propositions from the ground up.</div><div>Work in a fast-paced environment that encourages experimentation, independent thinking, and the practical application of AI.</div><div><br></div><div><br></div><div><br></div>

Product Management - Associate Product Manager - Travel.

<div><b><span style="font-size: 16px;">About Paytm:</span></b></div><div><br></div><div><span style="font-size: 16px;">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;"><b>About the Team:</b></span></div><div><br></div><div><span style="font-size: 16px;">The </span><b style="font-size: 16px;">Credit Risk Product Team</b><span style="font-size: 16px;"> is at the core of our lending operations, ensuring that our risk assessment models are efficient, scalable, and compliant with regulatory frameworks. The team collaborates closely with data scientists, engineers, and business stakeholders to develop and enhance credit risk models, decisioning frameworks, and risk mitigation strategies. By leveraging advanced analytics and machine learning, the team continuously refines underwriting processes to optimize loan performance and reduce defaults.</span></div><div><br></div><div><span style="font-size: 16px;"><b>About the Role:</b></span></div><div><br></div><div><span style="font-size: 16px;">We are looking for a rockstar Senior Product Manager – Lending Risk to lead the Merchant Lending Risk charter at Paytm. You will own the risk product strategy that powers unsecured merchant loans, balancing aggressive growth with rock-solid credit quality and regulatory integrity, while partnering closely with Risk, Data Science, Engineering &amp; Business.</span></div><div><br></div><div><span style="font-size: 16px;"><b>Key Responsibilities:</b></span></div><div><br></div><div><span style="font-size: 16px;">* Define and drive the product roadmap for merchant lending risk.</span></div><div><span style="font-size: 16px;">* Build and scale rule engines (BRE), decision engines, and model orchestration layers.</span></div><div><span style="font-size: 16px;">* Implement audit-ready decision logs and explainability layers.</span></div><div><span style="font-size: 16px;">* Build robust policy versioning and experimentation infrastructure.</span></div><div><span style="font-size: 16px;">* Lead a team of credit risk analysts owning underwriting, risk, fraud, and monitoring.</span></div><div><br></div><div><span style="font-size: 16px;"><b>Requirements:</b></span></div><div><br></div><div><span style="font-size: 16px;">* 5+ years of product management experience in the consumer or fintech industry.</span></div><div><span style="font-size: 16px;">* Strong experience in unsecured merchant or SME lending preferred</span></div><div><span style="font-size: 16px;">* Strong analytical and structured thinking ability.</span></div><div><br></div><div><b><span style="font-size: 16px;">Why join us</span></b></div><div><br></div><div><span style="font-size: 16px;">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style="font-size: 16px;">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style="font-size: 16px;">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style="font-size: 16px;">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b><span style="font-size: 16px;">Compensation:</span></b></div><div><br></div><div><span style="font-size: 16px;">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>

Product Management - Senior Product Manager - Risk

<div><b><span style="font-size: 16px;">About Paytm:</span></b></div><div><br></div><div><span style="font-size: 16px;">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology </span></div><div><br></div><div><b><span style="font-size: 16px;">Role Overview</span></b></div><div><br></div><div><span style="font-size: 16px;">We are looking for a Senior Product Manager (SPM) who can own products end-to-end — from identifying customer and business problems to defining the product strategy, shipping high-quality experiences, and measuring outcomes.</span></div><div><br></div><div><span style="font-size: 16px;">The ideal candidate should be a strong product thinker, execution leader, customer advocate, and stakeholder manager, with hands-on experience in building and scaling digital products. Experience in FinTech, lending, payments, Internet, or e-commerce is highly preferred.</span></div><div><br></div><div><b><span style="font-size: 16px;">Key Responsibilities</span></b></div><div><br></div><div><span style="font-size: 16px;">* Own the product vision, roadmap, prioritisation, and execution for one or more product areas.</span></div><div><span style="font-size: 16px;">* Translate customer, business, and market problems into clear product requirements and scalable solutions.</span></div><div><span style="font-size: 16px;">* Drive products/features through the complete lifecycle — discovery → definition → development → launch → measurement → iteration.</span></div><div><span style="font-size: 16px;">* Lead feature launches and product releases, ensuring strong execution, adoption, and measurable business impact.</span></div><div><span style="font-size: 16px;">* Work closely with Engineering, Design, Data, Analytics, Business, Operations, Risk, Compliance, Marketing, and other cross-functional teams.</span></div><div><span style="font-size: 16px;">* Manage multiple high-priority and concurrent product initiatives in an Agile environment.</span></div><div><span style="font-size: 16px;">* Own customer-facing experiences and continuously improve UX, conversion, engagement, and customer satisfaction.</span></div><div><span style="font-size: 16px;">* Use data, experimentation, customer insights, and qualitative feedback to make evidence-based product decisions.</span></div><div><span style="font-size: 16px;">* Identify product opportunities through customer research, market trends, competitive analysis, and business performance.</span></div><div><span style="font-size: 16px;">* Define success metrics, track product performance, and drive continuous optimisation.</span></div><div><span style="font-size: 16px;">* Proactively identify product risks, dependencies, bottlenecks, and execution challenges and drive them to closure.</span></div><div><span style="font-size: 16px;">* Mentor and guide product team members and contribute to building a high-performing product culture.</span></div><div><br></div><div><b><span style="font-size: 16px;">Required Qualifications &amp; Experience</span></b></div><div><br></div><div><span style="font-size: 16px;">* Engineering background — B.E./</span><a href="http://B.Tech"><span style="font-size: 16px;">B.Tech</span></a><span style="font-size: 16px;"> or equivalent technical education preferred.</span></div><div><span style="font-size: 16px;">* Strong product management experience, with demonstrated ownership of products from concept to launch and scale.</span></div><div><span style="font-size: 16px;">* Prior experience in FinTech / Lending / Payments / Financial Services is strongly preferred.</span></div><div><span style="font-size: 16px;">* Experience in Internet, e-commerce, consumer technology, or other high-scale digital businesses is also highly relevant.</span></div><div><span style="font-size: 16px;">* Experience building and managing customer-facing digital products/assets.</span></div><div><span style="font-size: 16px;">Proven track record of shipping products and features at scale, not just managing requirements.</span></div><div><span style="font-size: 16px;">* Strong experience in stakeholder management, including working with senior leadership and cross-functional teams.</span></div><div><span style="font-size: 16px;">* Prior experience in team management / mentoring / product team leadership.</span></div><div><span style="font-size: 16px;">* Strong understanding of Agile/Scrum methodologies and experience operating in fast-paced product environments.</span></div><div><span style="font-size: 16px;">* Ability to independently manage multiple mainstream/high-impact projects simultaneously, while maintaining prioritisation and execution discipline.</span></div><div><span style="font-size: 16px;">* Strong understanding of product analytics, experimentation, funnels, conversion metrics, and customer behaviour.</span></div><div><span style="font-size: 16px;">* Hands-on experience using AI/GenAI in product development or business use cases.</span></div><div><span style="font-size: 16px;">* Candidates should be comfortable discussing practical AI applications; practical AI use cases will be evaluated during the interview.</span></div><div><span style="font-size: 16px;">* Strong written and verbal communication skills, with the ability to simplify complex problems and communicate effectively with both technical and business stakeholders.</span></div><div><br></div><div><b><span style="font-size: 16px;">Why join us: </span></b></div><div><br></div><div><span style="font-size: 16px;">A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b><span style="font-size: 16px;">Compensation:</span></b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div>

Product Management - Senior Product Manager - Lending

<div><span style="font-size: 11pt;"><b>About Us:</b>&nbsp;</span></div><div><span style="font-size: 11pt;">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><b style="font-size: 11pt;">About the team:</b></div><div><b style="font-size: 11pt;"> Pi Agents</b><span style="font-size: 11pt;"> At Pi Agents, we are creating AI agents for businesses. We are building agents that help businesses of all sizes with their day to day challenges, across the full lifecycle: Acquiring, Servicing, Retaining, Upselling, and Supporting customers. We operate like a startup inside Paytm, shipping fast with a small, senior team.</span></div><div><br></div><div><span style="font-size: 11pt;">&nbsp;</span><b style="font-size: 11pt;">About the role:</b><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">This role is for the SMB Growth Agents. You will own product outcomes for growth-focused agents serving small and medium Indian businesses, taking them from capability to measurable business impact at scale.</span></div><div><br></div><div><b style="font-size: 11pt;">Expectations/Requirements: </b></div><div><span style="font-size: 11pt;">Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption. Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention. Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting. Set and enforce a very high bar for UX and UI. SMB users have low tolerance for friction; the agent experience must be simple, vernacular-friendly, and mobile-first. Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals. Run structured experimentation to prove agent-driven lift over merchant self-managed baselines. Partner with sales, ops, and support to scale from pilot cohorts to the long tail</span></div><div><br></div><div><br></div><div><b style="font-size: 11pt;">Superpowers/Skills that will help you succeed in this role:</b></div><div><span style="font-size: 11pt;">4 to 6 years of core Product Management experience. Strong B2C product experience; experience dealing with small to medium size Indian businesses is a plus. Sets a very high bar for UX and UI, with a portfolio of shipped experiences that demonstrate craft. Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design. Hands-on experience building AI native or agentic products is a strong plus; understanding of prompt design, evals, and agent orchestration preferred. Comfort with ambiguity and a 0-to-1 environment; bias for shipping and learning weekly</span></div><div><br></div><div><b style="font-size: 11pt;">Why join us:</b><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">A collaborative, output driven program that brings cohesiveness across businesses through technology. You will build one of India's first at-scale agentic AI products for businesses, with direct revenue accountability.</span></div><div><br></div><div><b style="font-size: 11pt;">Compensation:</b><span style="font-size: 11pt;"> If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to build India's largest AI-led business growth story, and you can be part of it.</span></div><div><br></div>

Product Management - Senior Product Manager - Pi Agents (SMB Growth)

<div><b style="font-size: 16px;">About Paytm:</b></div><div><br></div><div><span style="font-size: 16px;">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology</span></div><div><br></div><div><br></div><div><b style="font-size: 16px;">About the Role</b></div><div><br></div><div><span style="font-size: 16px;">At Paytm, we are building the next generation of intelligent payment experiences for millions of users.</span></div><div><br></div><div><span style="font-size: 16px;">We are looking for an AI-first Senior Product Manager who combines exceptional product thinking,</span></div><div><span style="font-size: 16px;">customer empathy, UX sensibility, and execution excellence with a strong understanding of modern AI</span></div><div><span style="font-size: 16px;">capabilities.</span></div><div><br></div><div><span style="font-size: 16px;">You will own high-impact consumer journeys across UPI payments, onboarding, mandates,</span></div><div><span style="font-size: 16px;">and engagement, while identifying opportunities where AI can simplify experiences, automate</span></div><div><span style="font-size: 16px;">workflows, and solve customer problems at scale.</span></div><div><br></div><div><span style="font-size: 16px;">You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and</span></div><div><span style="font-size: 16px;">Business teams to build products that are intuitive, reliable, and loved by customers.</span></div><div><br></div><div><span style="font-size: 16px;">If you are passionate about building products, experimenting with AI, solving complex customer</span></div><div><span style="font-size: 16px;">problems, and delivering measurable business impact, we&amp;#39;d love to hear from you.</span></div><div><br></div><div><b style="font-size: 16px;">What You will Own</b></div><div><br></div><div><span style="font-size: 16px;">* Define the product vision, strategy, and roadmap for consumer-facing UPI experiences.</span></div><div><span style="font-size: 16px;">* Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement.</span></div><div><span style="font-size: 16px;">* Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows. * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation.</span></div><div><span style="font-size: 16px;">* Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data.</span></div><div><span style="font-size: 16px;">* Prioritize the roadmap using customer impact, business value, engineering effort, and regulatory requirements.</span></div><div><span style="font-size: 16px;">* Write high-quality PRDs, user stories, acceptance criteria, success metrics, and launch plans.</span></div><div><span style="font-size: 16px;">* Drive rapid experimentation through A/B testing and data-driven decision making.</span></div><div><span style="font-size: 16px;">* Analyze user funnels, behavioral insights, and product metrics to continuously improve customer experience. </span></div><div><span style="font-size: 16px;">* Work closely with Engineering throughout design, development, rollout, monitoring, and iteration. </span></div><div><span style="font-size: 16px;">* Collaborate with Risk, Compliance, Operations, Customer Support, and Business teams to deliver secure, reliable, and compliant payment experiences.</span></div><div><br></div><div><b style="font-size: 16px;">What We are Looking For</b></div><div><br></div><div><b style="font-size: 16px;">Must Have</b></div><div><br></div><div><span style="font-size: 16px;">* 4+ years of Product Management experience building consumer-facing digital products.</span></div><div><span style="font-size: 16px;">* Experience in Fintech, Payments, Banking, UPI, or AI-powered consumer products.</span></div><div><span style="font-size: 16px;">* Strong product thinking with exceptional customer empathy and user experience focus.</span></div><div><span style="font-size: 16px;">* Demonstrated experience using Generative AI to improve product discovery, execution, documentation, analysis, or customer experience.</span></div><div><span style="font-size: 16px;">* Hands-on experience designing or implementing AI-assisted workflows, copilots, or agentic product experiences is highly desirable.</span></div><div><span style="font-size: 16px;">* Ability to write clear and structured Product Requirement Documents (PRDs), user stories, and acceptance criteria.</span></div><div><span style="font-size: 16px;">* Strong analytical mindset with experience using product metrics, customer insights, and experimentation to drive decisions.</span></div><div><span style="font-size: 16px;">* Experience working closely with Engineering, Design, Analytics, and AI/Data Science teams.</span></div><div><span style="font-size: 16px;">* Excellent stakeholder management, communication, and prioritization skills.</span></div><div><span style="font-size: 16px;">* Ability to independently drive ambiguous problem statements from discovery to launch.</span></div><div><br></div><div><b style="font-size: 16px;">AI Expectations</b></div><div><br></div><div><span style="font-size: 16px;">We expect our Product Managers to actively leverage AI in their day-to-day work.</span></div><div><br></div><div><b style="font-size: 16px;">Examples include:</b></div><div><br></div><div><span style="font-size: 16px;">* Using LLMs for product discovery, brainstorming, and customer research.</span></div><div><span style="font-size: 16px;">* Creating PRDs, user stories, product documentation, and specifications using AI.</span></div><div><span style="font-size: 16px;">* Building or configuring AI Agents to automate repetitive product workflows.</span></div><div><span style="font-size: 16px;">* Using AI for analytics, insight generation, competitive research, and decision support.</span></div><div><span style="font-size: 16px;">* Rapid prototyping of product ideas using AI-assisted tools. </span></div><div><span style="font-size: 16px;">* Designing AI-native customer experiences, copilots, or conversational interfaces. </span></div><div><span style="font-size: 16px;">* Evaluating AI solutions with a focus on customer value, safety, scalability, and measurable business outcomes.</span></div><div><span style="font-size: 16px;">* Experience with tools such as Chat GPT, Claude, Gemini, Cursor, GitHub Copilot, MCP-based tools,or similar AI platforms will be an added advantage.</span></div><div><br></div><div><b style="font-size: 16px;">Preferred Experience</b></div><div><br></div><div><span style="font-size: 16px;">* Experience with one or more of the following is highly preferred.</span></div><div><span style="font-size: 16px;">* UPI Payments (P2P, P2M, Scan &amp;amp; Pay, Intent, AutoPay, Mandates)</span></div><div><span style="font-size: 16px;">* Payment Success and Customer Experience Optimization Consumer Growth and Activation.</span></div><div><span style="font-size: 16px;">* AI Agents and Agentic Workflows, Prompt Engineering.</span></div><div><span style="font-size: 16px;">* Personal Finance Products.</span></div><div><span style="font-size: 16px;">* Wallets and Stored Value Instruments Digital Banking Knowledge of NPCI guidelines, RBI regulations, payment processing architecture, and digital payment ecosystems will be a strong advantage.</span></div><div><br></div><div><b style="font-size: 16px;">Why join us: </b><span style="font-size: 16px;">A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</span></div><div><br></div><div><b style="font-size: 16px;">Compensation:</b><span style="font-size: 16px;"> If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div><br></div>

Product Management - Product Manager - UPI

<div><b style="font-size: 16px;">About Paytm:</b></div><div><br></div><div><span style="font-size: 16px;">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;"><b>About the Role</b></span></div><div><br></div><div><span style="font-size: 16px;">Paytm Ads is building the next generation of advertising infrastructure by combining high-intent first-party commerce data, AI-driven decisioning, and a scalable programmatic ecosystem. </span></div><div><br></div><div><span style="font-size: 16px;">As a </span><b style="font-size: 16px;">PMII / SPM, </b><span style="font-size: 16px;">you will own key components of Paytm's monetization infrastructure, enabling seamless integration with DSPs, SSPs, exchanges, SDK partners and measurement providers. You will build scalable platform capabilities that maximize advertiser demand, improve publisher yield, and expand Paytm's programmatic ecosystem.</span></div><div><br></div><div><span style="font-size: 16px;">This role is ideal for someone passionate about solving complex AdTech problems and building products at scale in a fast-moving environment.</span></div><div><br></div><div><span style="font-size: 16px;"><b>What You'll Drive</b></span></div><div><br></div><div><span style="font-size: 16px;"><b>Programmatic Ad Stack</b></span></div><div><br></div><div><span style="font-size: 16px;">* Own the roadmap for Paytm's programmatic monetization platform.&nbsp;</span></div><div><span style="font-size: 16px;">* Build and enhance capabilities across OpenRTB, auction infrastructure, demand routing and inventory monetization.</span></div><div><span style="font-size: 16px;">* Improve platform scalability, latency and auction efficiency.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;"><b>Partner Integrations </b></span></div><div><br></div><div><span style="font-size: 16px;">* Drive integrations with leading SSPs, DSPs, exchanges and demand partners.&nbsp;</span></div><div><span style="font-size: 16px;">* Build scalable APIs and onboarding frameworks for external monetization partners.&nbsp;</span></div><div><span style="font-size: 16px;">* Work closely with business teams to accelerate partner launches.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;"><b>SDK &amp; Monetization Infrastructure</b></span></div><div><br></div><div><span style="font-size: 16px;">* Own SDK integrations across internal and third-party monetization platforms.&nbsp;</span></div><div><span style="font-size: 16px;">* Enable access to premium demand through SDK and server-side integrations.&nbsp;</span></div><div><span style="font-size: 16px;">* Improve monetization performance across app inventory while maintaining user experience.</span></div><div><br></div><div><span style="font-size: 16px;"><b>&nbsp;Measurement &amp; Attribution</b></span></div><div><br></div><div><span style="font-size: 16px;">* Build integrations with MMPs, DCR providers, fraud detection and measurement partners.&nbsp;</span></div><div><span style="font-size: 16px;">* Improve attribution accuracy and campaign measurement capabilities.&nbsp;</span></div><div><span style="font-size: 16px;">* Enable privacy-first measurement solutions.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;"><b>Platform Execution</b></span></div><div><br></div><div><span style="font-size: 16px;">* Own the end-to-end product lifecycle—from discovery and design through launch, experimentation and scale.&nbsp;Partner closely with Engineering, Architecture, Data Science, Sales, Partnerships and Operations teams.&nbsp;</span></div><div><span style="font-size: 16px;">* Define success metrics and continuously optimize platform performance.</span></div><div><br></div><div><span style="font-size: 16px;"><b>What We're Looking For</b></span></div><div><br></div><div><span style="font-size: 16px;">* Experience3-7 years of Product Management experience.</span></div><div><span style="font-size: 16px;">* 2+ years in AdTech, Programmatic Advertising or Marketing Technology.</span></div><div><span style="font-size: 16px;">* Experience building B2B platforms, advertising products or marketplace products.</span></div><div><span style="font-size: 16px;">* Demonstrated ownership of products from concept through launch and scale.</span></div><div><br></div><div><span style="font-size: 16px;"><b>Preferred Expertise</b></span></div><div><br></div><div><span style="font-size: 16px;">* Programmatic Advertising (SSP, DSP, Ad Exchange, Open RTB)</span></div><div><span style="font-size: 16px;">* Publisher monetization and yield optimization Campaign Management </span></div><div><span style="font-size: 16px;">* Platforms Audience targeting and identity solutionsAuction systems and pricing models.</span></div><div><span style="font-size: 16px;">* Attribution and measurement AI/ML-powered advertising products Retail Media or Commerce Media.</span></div><div><br></div><div><b style="font-size: 16px;">Why join us</b></div><div><br></div><div><span style="font-size: 16px;">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style="font-size: 16px;">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style="font-size: 16px;">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style="font-size: 16px;">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style="font-size: 16px;">Compensation:</b></div><div><br></div><div><span style="font-size: 16px;">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>

Product Management - Senior Product Manager - Ads

<div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology</div><div><br></div><div><b>About Team</b></div><div>Paytm's Unified Payments Interface (UPI) offering that enables users to make instant bank-to-bank payments directly from their linked bank accounts. </div><div><br></div><div><b>About the Role</b></div><div>We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem. The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates.</div><div><br></div><div><b>Key Responsibilities</b></div><div>-Define product strategy and roadmap for AI-powered UPI experiences.</div><div>-Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations.</div><div>-Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products.</div><div>-Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency.</div><div>-Drive experimentation using analytics, customer insights, and A/B testing.</div><div>-Ensure compliance with NPCI guidelines, privacy, and responsible AI practices.</div><div><br></div><div><b style="font-size: 16px;">Superpowers/ Skills that will help you succeed in this role:</b><span style="font-size: 16px;"> ·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></div><div>-3–8 years of Product Management experience in FinTech, Payments, or AI products.</div><div>-Understanding of UPI, digital payments, and banking ecosystems.</div><div>-Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development.</div><div>-Strong analytical skills with SQL and product analytics tools.</div><div>-Excellent stakeholder management and execution capabilities.</div><div><br></div><div><b>Why join us: </b>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</div><div><br></div><div><b>Compensation:</b> If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br></div><div><br></div><div><br></div>

Product Management - Senior Product Manager - UPI Product

<div><b style="font-size: 16px;">About Us:&nbsp;</b></div><div><br></div><div><span style="font-size: 16px;">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br></div><div><br></div><div><b><span style="font-size: 16px;">About the Team:</span></b></div><div><br></div><div><span style="font-size: 16px;">We are the Central Data and AI Product team, responsible for building and managing the analytical products and datasets that power decision-making across Paytm. We’re rebuilding how analytics gets done at the company. As a central product team, we drive the build and adoption of our data platform in close partnership with consumer teams across business verticals (Online Payments and Offline Payments) and functions (Growth, Risk, Data Science).</span></div><div><br></div><div><b><span style="font-size: 16px;">About the Role:</span></b></div><div><br></div><div><span style="font-size: 16px;">This is a senior Data Product Management role for someone who enjoys marrying business analytics problems to simplified data design solutions. You will own a portfolio within the Central Data and AI Product charter, lead a small, high-leverage team (1–2 PMs and 1 analyst), and partner with engineering and business stakeholders to ship products that scale across the organisation.</span></div><div><br></div><div><b><span style="font-size: 16px;">Key Responsibilities:</span></b></div><div><br></div><div><span style="font-size: 16px;">* Lead and grow a team of product managers and analysts (1–2 PMs and 1 analyst) — hiring, coaching, performance management, and career development.</span></div><div><span style="font-size: 16px;">* Drive the end-to-end data product development lifecycle — from discovery and scoping through delivery, adoption, and iteration. </span></div><div><span style="font-size: 16px;">* Define and articulate the product vision, strategy, and roadmap in alignment with company goals and market trends.</span></div><div><span style="font-size: 16px;">* Partner with cross-functional teams — business, growth, risk, and data science — to understand customer needs and align product offerings to work cleanly with agentic analytical workflows. </span></div><div><span style="font-size: 16px;">* Work closely with engineering on technical design, development, sprint planning, and prioritisation across our stack (AWS, Spark, EMR, EC2, Hive, Trino, Superset) — making thoughtful product trade-offs informed by the underlying platform.</span></div><div><span style="font-size: 16px;">* Manage senior stakeholders and executive communication — surface trade-offs, drive alignment, and represent the data platform externally.</span></div><div><span style="font-size: 16px;">* Leverage agentic development tools (Claude Code, Cursor, and similar) day-to-day to accelerate value delivery.</span></div><div><br></div><div><b><span style="font-size: 16px;">Requirements:</span></b></div><div><br></div><div><span style="font-size: 16px;">* 5+ years of Product Management experience, with 3+ years managing mid-sized teams.</span></div><div><span style="font-size: 16px;">* Strong command of SQL, data modelling, and both streaming and batch processing.</span></div><div><span style="font-size: 16px;">* Working knowledge of our stack and how it shapes product decisions: AWS cloud services for the data warehouse, Spark, EMR, EC2, Hive, Trino, and Superset.</span></div><div><span style="font-size: 16px;">* Understanding of data governance and regulatory compliance (DPDPA).</span></div><div><span style="font-size: 16px;">* Deep expertise in data modelling — dimensional modelling, semantic layers, taxonomy. </span></div><div><span style="font-size: 16px;">* Look ML or Look ML-style layer experience is a strong plus.</span></div><div><span style="font-size: 16px;">* Hands-on with agentic tools (Claude Code, Cursor) for day-to-day work.</span></div><div><span style="font-size: 16px;">* Strong communicator — the role lives at the seam between consumer teams and the platform </span><a rel="noopener noreferrer" class="postings-link" href="http://team.Preferred"><span style="font-size: 16px;">team.</span></a></div><div><br></div><div><b><span style="font-size: 16px;">Preferred Qualifications:</span></b></div><div><br></div><div><span style="font-size: 16px;">• Prior experience managing complex payments data and stream/batch processing at scale.</span></div><div><span style="font-size: 16px;">• Exposure to conversational AI or agentic product analytics. </span></div><div><span style="font-size: 16px;">• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</span></div><div><br></div><div><b style="font-size: 16px;">Why join us</b></div><div><br></div><div><span style="font-size: 16px;">•A collaborative output driven program that brings cohesiveness across businesses through technology·</span></div><div><span style="font-size: 16px;">•Improve the average revenue per use by increasing the cross-sell opportunities·</span></div><div><span style="font-size: 16px;">•A solid 360 feedback from your peer teams on your support of their goals·</span></div><div><span style="font-size: 16px;">•Respect, that is earned, not demanded from your peers and manager.</span></div><div><br></div><div><b style="font-size: 16px;">Compensation:</b></div><div><br></div><div><span style="font-size: 16px;">If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!&nbsp;</span></div>

Product Management - Senior Product Manager (Data Product) - PPSL

<div><b style="font-size: 11pt">About Us :</b></div><div><span style="font-size: 11pt">Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. </span></div><div><br></div><div><b>About the role</b></div><div>You’ll be CST Travel’s voice on social media. You’ll resolve customer queries and complaints regarding flight, bus, and train bookings quickly and completely, so customers never need to reach out twice.</div><div><br></div><div><b>What you’ll do</b></div><div>Respond to comments, DMs, and mentions on X, Facebook, Instagram, and LinkedIn within agreed response times.</div><div>Handle pre- and post-booking queries such as refunds, cancellations, reissues, date changes, and ticketing for GDS and LCC airlines, buses, and trains.</div><div>Action bookings and PNRs directly, and work Freshdesk tickets and calls when required.</div><div>Own escalations end to end, coordinating with Operations, Product, and Tech until they are closed.</div><div>Call back dissatisfied customers to recover the experience.</div><div>Flag recurring issues and share customer feedback with the Social Media Manager so root causes get fixed.</div><div><br></div><div><b>What success looks like</b></div><div>First response: real-time.</div><div>95% of cases resolved within 2 days.</div><div>High CSAT, with no avoidable escalations or reopened cases.</div><div>Consistent quality scores and adherence to process timelines.</div><div><br></div><div><b>What you need</b></div><div>At least 1 - 2 year in customer support at a travel agency or OTA. Flights are essential; bus and train experience is a plus.</div><div>Hands-on knowledge of GDS and LCC booking, refund, and reissue processes.</div><div>Excellent written English for public-facing replies, with a calm, empathetic tone under pressure.</div><div>Good phone etiquette and objection-handling skills.</div><div>Comfort with CRM or ticketing tools; Freshdesk is preferred.</div><div>Willingness to work rotational shifts in a 24x7, 6-day-week team.</div><div><br></div><div><b>Nice to have</b></div><div>Experience with social listening or ORM tools.</div><div>Fluency in a regional language.</div><div><br></div><div><b style="font-size: 11pt">Why join us:</b></div><div><span style="font-size: 11pt">We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</span></div><div><br></div><div><b style="font-size: 11pt">Compensation:</b></div><div><span style="font-size: 11pt">If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here.</span></div><div><br></div>

Social Media Escalations (Support) - Team Lead / Assistant Manager - Travel CST

<div><b>About Us:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br></div><div><b>About the Role:</b></div><div>Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes.</div><div><br></div><div><b>Expectations/ Requirements:</b></div><div>-4+ years of experience in Sales Training, Learning &amp; Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.</div><div>-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.</div><div>-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.</div><div>-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.</div><div>-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.</div><div>-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.</div><div>-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.</div><div>-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.</div><div>-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.</div><div>-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.</div><div><br></div><div><b>Must Have: </b></div><div>-Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.</div><div>-Strong understanding of lending products, sales processes, and customer acquisition practices.</div><div>-Excellent communication, presentation, and stakeholder management skills.</div><div>-Ability to create engaging training content and facilitate interactive learning sessions.</div><div>-Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS) is preferred.</div><div><br></div><div><b>Educational Qualification:</b></div><div>-Graduate/Postgraduate in any discipline.</div><div>-Certification in Training &amp; Development or Learning Facilitation will be an added advantage.</div><div><br></div><div><br></div><div><b>Why join us?</b></div><div>A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager</div><div>Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div>

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