Knowde is the leading marketplace for ingredients, polymers, and chemistry. For the first time ever, R&D teams and buyers can search, learn, engage, sample, quote and purchase from every major producer on earth – all in one place. Knowde provides chemical producers the technology required to move online quickly and meet the new needs of customers who want a better online buying experience.

Marketplaces have modernized major industries, and Knowde is bringing this same transformation to the chemical industry. Knowde is the only venture-capital backed chemical marketplace, trusted by industry-leading chemical producers across the globe. Knowde offers access to over 8,000 suppliers and 185,000 chemical products. 

We believe in the power of chemistry. We believe in the power of chemists. We strive to optimize your journey to market so that you can continue to innovate and make a rich global impact. We are a team of contrarians, groundbreakers, and pioneers. Join us in disrupting the largest industry on Earth.

Senior Product Designer

Back-End Software Engineer - Python Poland, Rzeszów, Łódź, Białystok (or remote from Poland) ​​About Knowde Knowde is a global software company digitally transforming the $5 trillion chemical industry by solving the root problem holding the industry back: organizing and digitizing product data. Knowde provides touchless product master data and a suite of purpose-built, integrated tools to accelerate digital transformation, helping Chemical Industry suppliers and distributors unleash the hidden power of their product information and get it into the hands of the people who drive value — sales, regulatory, supply chain and, of course, their customers. More than 8,000 of the world's largest suppliers and distributors use Knowde to accelerate their digital transformation and drive business growth. We’ve raised over $100M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision. Come Join Us! We have an exciting opportunity for an experienced Python Engineer focused on AI and Machine Learning, to join our team.&nbsp; We’re building out a two-sided marketplace for the chemical industry, which is responsible for 1/4th of global GDP. To support our mission, we’ve embarked on a project to allow our customers to easily find chemical compounds, formulations, and documents they may be interested in. This is specifically tailored to our industry, and our customers love it.&nbsp; This project has serious engineering challenges: efficiently ingesting data from several sources and keeping overall search performance and accuracy in check. We have a dedicated team whose sole purpose is to maintain a complex chemical taxonomy used everywhere in the project. We’re investing in automating as much of this process as possible to process a magnitude more data than we currently do. About the role We’re looking for an experienced Python Engineer to join our dynamic team. The ideal candidate will be critical in connecting our systems and applications, building up the system architecture, contribute to the development of our AI chatbot platform and multiple other AI related solutions. This role presents an exciting opportunity to work in a fast-paced environment with some of the brightest minds in the industry. What You'll Be Doing As a small, remote team, you’ll be empowered to work directly with leadership and the product team to make decisions about your code and the future of the product. Lead the development and optimization of our AI RAG agents. Ensuring seamless integration with OpenAI Chat API through langchain, Qdrant vector store, and Elasticsearch cluster. Design, implement, and maintain robust data processing pipelines that support the chatbot's functionality and performance. Work closely with internal teams to integrate various internal APIs into the chatbot, enhancing its capabilities and user experience. Contribute to the overall system architecture, ensuring scalability, reliability, and performance of the AI chatbot platform. Write clean, efficient, and well-documented code. Implement best practices for testing, code reviews, and version control. Continuously evaluate and improve the chatbot’s performance, staying up-to-date with the latest advancements in AI, machine learning, and natural language processing. Provide technical guidance and mentorship to junior engineers, fostering a culture of collaboration and continuous learning. What You Should Have 5 years of commercial experience in Python ecosystem 2 years of commercial experience in machine learning, data science, natural language processing, or related fields. Strong proficiency in Python and experience with AI libraries such as Langchain, TensorFlow, PyTorch, Scikit-learn, or Keras Proficiency in data science tools and libraries such as Pandas, NumPy, and Matplotlib for data manipulation, analysis, and visualization. Strong analytical and problem-solving skills focused on optimizing AI and machine learning models. Hands-on experience with vector stores, preferably Qdrant. Experience with API development and integration. Familiarity with data processing pipelines and associated tools. Proven ability to deliver high-quality software solutions on time and within scope. Demonstrable experience in leading or contributing significantly to AI or chatbot projects. Ability to work effectively in a collaborative team environment and contribute to the growth and success of the team. Proficiency in Elasticsearch or other FTS engines would be a plus Fluent in speaking and writing English Our Perks &amp; Benefits Location: Rzeszów or Białystok office (Poland), or remotely from Poland&nbsp; Flexible working hours Opportunity to work on innovative projects with a strong team of engineers Plenty of room to learn and grow your own career as the team scales out We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Knowde upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

Back-End Software Engineer - Python / AI / ML

About Knowde Chemical companies are the hidden innovators behind the end-products we rely on every day. Chemistry is used to make every physical good on earth, including the products we love from Tesla, Glossier, Apple, Nike, 3M and J&amp;J. And yet, the largest and most impactful industry in the world is still doing business the same way it did 100 years ago. Knowde is building the first digital marketplace for the $5 trillion chemical industry. Chemical companies use Knowde to market and sell their products online for the first time ever. For buyers, Knowde has become their go-to destination to shop across the entire world of chemistry all in a single destination. Buyers use Knowde as their go-to destination to discover and purchase chemicals from any chemical producer all in one place. By helping pull this industry online, we will accelerate the innovation behind every physical product in the world. We’ve raised over $90M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision. Come Join Us! Knowde is looking to for an ambitious and meticulous Back-End Engineer to join our Engineering team. You will help us invent, design, refine, and deliver the products that will enable this digital transformation. The products we will create together simply do not exist today. This is your chance to fundamentally affect how product innovation occurs globally across industries. What You'll Be Doing As a small, remote team you’ll be empowered to work directly with leadership and the product team to make decisions about your code and the future of the product. Be a trailblazer by contributing to the build of a complex ecommerce marketplace, the first of its kind in the Chemicals space. Have a strong emphasis on shipping features quickly without sacrificing code quality. Own your projects from software design to implementation and deployment. Take pride in your work by implementing cutting-edge technologies and writing state-of-the-art code. Emphasize simplicity and pragmatism, which is reflected in your elegant code that other developers emulate. What You Should Have Good knowledge of Ruby language and Rails framework (3+ years) Strong understanding of SQL Ability to take tasks from requirements to deployment Ability to work within distributed, multidisciplinary teams Design and build scalable, high-availability mission-critical systems and APIs High attention to detail Ability to properly design and implement clear and scalable project structure Experience with test-driven development. Ability to create and maintain useful test suite. Fluent in speaking and writing English Fluent Polish is a must Our Stack Languages: Ruby Frameworks: RoR&nbsp; Databases: PostgreSQL / MySQL / MongoDB / Redis / S3 Our Perks &amp; Benefits Location: Rzeszów or Bialystok office (Poland), or remotely from Poland&nbsp; Flexible working hours Opportunity to work on innovative projects with a strong team of engineers Plenty of room to learn and grow your own career as the team scales out We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Knowde upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. -

Middle Back-End Software Engineer - Ruby/Rails

​​About Knowde Knowde is a global software company digitally transforming the $5 trillion chemical industry by solving the root problem holding the industry back: organizing and digitizing product data. Knowde provides touchless product master data and a suite of purpose-built, integrated tools to accelerate digital transformation, helping Chemical Industry suppliers and distributors unleash the hidden power of their product information and get it into the hands of the people who drive value — sales, regulatory, supply chain and, of course, their customers. More than 8,000 of the world's largest suppliers and distributors use Knowde to accelerate their digital transformation and drive business growth. We’ve raised over $100M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision. Come Join Us! We’re looking to hire an immensely talented Regional Director of Engineering to join our Engineering division. You’ll be managing a set of growing engineering teams and will help us scale our platform capabilities and business across the globe. You’ll collaborate closely with our C-level suite as we define our product and engineering roadmap. Then, you'll manage delivery against that roadmap through your use of good engineering process, leadership and leveraging your past experience. You will have the opportunity to help shape the company’s technological strategy, cultivate the technical environment, and lead, guide and develop our engineering teams. About You If you want a key role at a high-growth B2B SaaS company that asks you to write code AND manage a team of high-performing developers and quality assurance engineers then this is your job. You can attract, recruit and maintain top talent, motivate and coach the team, manage performance and conduct and facilitate growth of the talent that needs nurturing. You're an “extroverted introvert”&nbsp; - a technical person who loves people relations and has fantastic communication skills. You drive new product engineering and scaling existing solutions as part of a collaborative, cross-domain product/engineering team. You have experience leading engineering teams and allocating them to specific projects. This includes distributed teams, across multiple, large-scale business or consumer product units. You genuinely care about your team, and have experience advocating for their position, even if it means making tough decisions You are a positive, inspiring, and supportive leader; a nurturer of talent. You have an engineering mindset, can jump in and contribute to technical designs and improvements. You feel comfortable meeting clients and serving as a trusted advisor. You are able to draft potential solutions, on the spot. Your ideal role is a mix of solving technical problems and being a performance coach. One day you're pouring through the code to fix a critical bug and doing code reviews, and another day you’re managing the weekly Sprint inside Jira and grooming the backlog of development requests. Have a strong emphasis on shipping features quickly without sacrificing code quality. Take pride in your work by implementing cutting-edge technologies and writing state-of-the-art code. Emphasize simplicity and pragmatism, which is reflected in your elegant code that other developers emulate. What you’ll bring: 7+ years of relevant professional experience, preferably working on advanced B2B products - e-commerce, product catalogs, search, marketing automation, collaboration and marketplaces. 2+ years of management experience&nbsp; Strong technical roots and a skill base that intersects well with Knowde’s tech stack &amp; development tools: Ruby/Rails, Python, React, Kubernetes, AWS, Atlassian tools, etc. Working understanding of data privacy and industry compliance. Ability to take initiatives from requirements to deployment Ability to design and build scalable, high-availability mission-critical systems and APIs. Our Stack: Ruby / Rails Python Java / Spring TypeScript / React PostgreSQL / Elasticsearch / Redis / S3 / SQS Our Perks &amp; Benefits Location: Rzeszów, Łódź, Białystok, or remotely from Poland Periodic visits in the office might be necessary Flexible working hours&nbsp; Opportunity to work on innovative projects with a strong team of engineers Real and visible influence on the company growth, direction and future

[PL] Director of Engineering

About Knowde Knowde is a global software company digitally transforming the $5 trillion chemical industry by solving the root problem holding the industry back: organizing and digitizing product data. Knowde provides touchless product master data and a suite of purpose-built, integrated tools to accelerate digital transformation, helping Chemical Industry suppliers and distributors unleash the hidden power of their product information and get it into the hands of the people who drive value — sales, regulatory, supply chain and, of course, their customers. More than 8,000 of the world's largest suppliers and distributors use Knowde to accelerate their digital transformation and drive business growth. We’ve raised over $175M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision. Come Join Us! We have an exciting opportunity for an experienced Python Engineer focused on AI and Machine Learning, to join our growing team. We're building out a two-sided marketplace for the chemical industry, which is responsible for 1/4th of global GDP. To support our mission, we’ve embarked on a project to allow our customers to easily find chemical compounds, formulations, and documents they may be interested in. This is specifically tailored to our industry, and our customers love it. The project has serious engineering challenges: efficiently ingesting data from several sources and keeping overall search performance and accuracy in check. We have a dedicated team whose sole purpose is to maintain a complex chemical taxonomy used everywhere in the project. We’re investing in automating as much of this process as possible to process a magnitude more data than we currently do.About the Role: We have an exciting opportunity for an experienced Python Engineer focused on AI and Machine Learning, to join our team.&nbsp; We’re building out a two-sided marketplace for the chemical industry, which is responsible for 1/4th of global GDP. To support our mission, we’ve embarked on a project to allow our customers to easily find chemical compounds, formulations, and documents they may be interested in. This is specifically tailored to our industry, and our customers love it.&nbsp; This project has serious engineering challenges: efficiently ingesting data from several sources and keeping overall search performance and accuracy in check. We have a dedicated team whose sole purpose is to maintain a complex chemical taxonomy used everywhere in the project. We’re investing in automating as much of this process as possible to process a magnitude more data than we currently do. About the role We’re looking for an experienced Python Engineer to join our dynamic team. The ideal candidate will be critical in connecting our systems and applications, building up the system architecture, contribute to the development of our AI chatbot platform and multiple other AI related solutions. This role presents an exciting opportunity to work in a fast-paced environment with some of the brightest minds in the industry. What You'll Be Doing Working in a small, remote team you will collaborate closely with both the product and technical leadership, contributing to the strategic direction of the product and influencing key technical decisions. Lead the transformation of extracted information into reliable and structured data through advanced refinement, cleaning, and normalization techniques. Design, implement, and maintain efficient data processing pipelines to ensure seamless functionality and optimal performance of the system’s core components. Work closely with internal teams to integrate various internal APIs into the system, enhancing its capabilities and user experience. Contribute to the overall system architecture, ensuring scalability, reliability, and performance of the data processing platform. Write clean, efficient, and well-documented code. Implement best practices for testing, code reviews, and version control. Continuously evaluate and improve the system’s performance, staying up-to-date with the latest advancements in AI, machine learning, and natural language processing. What You Should Have 5+ years of commercial experience in Python ecosystem 2+ years of commercial experience in machine learning, data science, natural language processing, or related fields. Strong proficiency in Python and experience with AI libraries such as Langchain, TensorFlow, PyTorch, Scikit-learn, or Keras Proficiency in data science tools and libraries such as Pandas, NumPy, and Matplotlib for data manipulation, analysis, and visualization. Strong analytical and problem-solving skills focused on optimizing AI and machine learning models. Hands-on experience with vector stores. Experience with API development and integration. Proficiency with data processing pipelines and associated tools. Proven ability to deliver high-quality software solutions on time and within scope. Demonstrable experience in leading or contributing significantly to AI projects. Ability to work effectively in a collaborative team environment and contribute to the growth and success of the team. Proficiency in Elasticsearch or other FTS engines would be a plus Fluent in speaking and writing English Our Perks &amp; Benefits Location: Rzeszów or Białystok office (Poland), or remotely from Poland&nbsp; Flexible working hours Opportunity to work on innovative projects with a strong team of engineers Plenty of room to learn and grow your own career as the team scales out Knowde is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Knowde will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. &nbsp;

Python Developer / Data Scientist

Overview: Every human-made product on earth traces its roots to chemistry – from food to pharma, from Q-tips to qubits: chemistry makes every innovation possible. Can’t wait for that foldable phone? Thank DuPont. Have a kid and rely on baby wipes? Thank Lonza. Love solar shingles that can power your home? Thank Dow Chemical. Knowde is transforming the $5 trillion chemical industry starting with the creation of a rich marketplace where people can crush the product innovation life-cycle down from years to days. We’re doing this by connecting customers and producers early in the product development life-cycle where they can research, discover, collaborate, negotiate and purchase chemistries and products quickly and repeatedly with a level of information transparency never before seen in this industry. Knowde is looking to add an immensely talented Front End Developer to join our Engineering team. As one of the founding engineers, you will help us invent, design, refine, and deliver the products that will enable this digital transformation. The products we will create together simply do not exist today. This is your chance to fundamentally affect how product innovation occurs globally across industries. YOUR RESPONSIBILITIES: Integration of Frontend solutions using React with Back-end via REST API Ensuring the performance of the resulting code and solutions, as well as optimizing existing solutions Creating and maintaining user interfaces Maintaining technical project documentation Collaboration with the team, sharing knowledge and experience Proactivity and introduction of proprietary solutions Code reviews &nbsp; SKILLS WE’RE LOOKING FOR: At least 5 years of professional experience in an FE-related role Strong proficiency in react.js - must have High level of proficiency in JavaScript (ES6+) and TypeScript High level of proficiency in HTML and CSS standards Knowledge of code optimization techniques Experience in working with REST API English - level min. B2 Experience in working in an international team Conscientiousness, responsibility, proactivity Strong development orientation, especially in the field of application development Ability to think abstractly and analytically Practical knowledge of Git Ability to write readable, efficient, and scalable code Knowledge of Vue/Next.js will be a considerable asset! ABOUT YOU: You take pride&nbsp;in your work by implementing cutting-edge technologies and writing state-of-the-art code. You own your projects&nbsp;from software design to implementation and deployment. You love transforming UI designs and mockups into pages and flows using CSS3 and JavaScript frameworks such as Bootstrap. You have a calling&nbsp;for building modular front-end code leveraging REST-based services. You emphasize simplicity&nbsp;and pragmatism, which is reflected in your elegant code that other developers emulate &nbsp; OFFER: Location:&nbsp;Rzeszów, Białystok or remotely from Poland Attractive salary Flexible working hours and the possibility to work remotely Strong team and very interesting product with innovative technologies Possibility to learn and develop &nbsp; Knowde is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Knowde will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

Senior Frontend Developer - React

About Knowde Chemical companies are the hidden innovators behind the end-products we rely on every day. Chemistry is used to make every physical good on earth, including the products we love from Tesla, Glossier, Apple, Nike, 3M and J&amp;J. And yet, the largest and most impactful industry in the world is still doing business the same way it did 100 years ago. Knowde is building the first digital marketplace for the $5 trillion chemical industry. Chemical companies use Knowde to market and sell their products online for the first time ever. For buyers, Knowde has become their go-to destination to shop across the entire world of chemistry all in a single destination. Buyers use Knowde as their go-to destination to discover and purchase chemicals from any chemical producer all in one place. By helping pull this industry online, we will accelerate the innovation behind every physical product in the world. We’ve raised over $90M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision. Come Join Us! Knowde is looking to add an immensely talented Sr. Back-End Engineer to join our Engineering team. As one of the founding engineers, you will help us invent, design, refine, and deliver the products that will enable this digital transformation. The products we will create together simply do not exist today. This is your chance to fundamentally affect how product innovation occurs globally across industries. What You'll Be Doing As a small, remote team you’ll be empowered to work directly with leadership and the product team to make decisions about your code and the future of the product. Be a trailblazer by contributing to the build of a complex ecommerce marketplace, the first of its kind in the Chemicals space. Have a strong emphasis on shipping features quickly without sacrificing code quality. Own your projects from software design to implementation and deployment. Take pride in your work by implementing cutting-edge technologies and writing state-of-the-art code. Emphasize simplicity and pragmatism, which is reflected in your elegant code that other developers emulate. What You Should Have Very good knowledge of Ruby language and Rails framework Great knowledge of SQL Good knowledge of Sinatra is a plus Ability to take tasks from requirements to deployment quickly and independently Ability to work within distributed, multidisciplinary teams Design and build scalable, high-availability mission-critical systems and APIs High bar for quality and a phenomenal attention to detail Working knowledge of deployment process (Capistrano), user authentication and authorization (Devise) Ability to properly design and implement clear and scalable project structure Experience with test-driven development. Ability to create and maintain useful test suite. Fluent in speaking and writing English Experience in web service deployments Our Stack Languages: Ruby Frameworks: RoR / Sinatra Databases: PostgreSQL / MySQL / MongoDB / Redis / S3 Our Perks &amp; Benefits Location: Rzeszów or Bialystok office (Poland), or remotely from Poland&nbsp; Flexible working hours Opportunity to work on innovative projects with a strong team of engineers Plenty of room to learn and grow your own career as the team scales out We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Knowde upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. -- The Controller of your personal data is Kruko Sp. z o.o., with registered office at Rejtana 36, Rzeszów. Your data is processed for the purpose of the current recruitment process. Providing data is voluntary but necessary for this purpose. Processing your data is lawful because it is necessary in order to take steps at the request of the data subject prior to entering into a contract (article 6 point 1b of Regulation EU 2016/679 - GDPR). Your personal data will be deleted when the current recruitment process is finished, unless a separate consent is provided below. You have the right to access, correct, modify, update, rectify, request for the transfer or deletion of data, withdrawal of consent or objection.

Sr. Back-End Software Engineer - Ruby/Rails

The chemical industry is a $5 trillion giant that's never been digitized. No playbook. No reference customers. No one's done this before. Knowde solves the root problem holding the industry back: organizing and digitizing product data. Our AI-powered platform turns decades of unstructured information into clean master data in weeks, powering everything from sales to supply chain to customer experience for 8,000+ of the world's largest suppliers and distributors. We've raised over $200M from Sequoia Capital, Coatue, and other leading investors to digitally transform one of the world's largest industries. There's no template for this work. But if that's what makes it interesting to you, keep reading.The Reality You'll sell digital transformation to companies that have done business the same way for 50+ years. You'll battle industry inertia, navigate 6-12 month sales cycles with executive-level decision makers, and prove that our platform is the unlock for countless initiatives and tens of millions in ROI. You'll own the full cycle—prospecting, running discovery, demoing the platform, negotiating contracts, closing deals, and driving expansion. You'll be their advisor, advocate, and the person who makes executives believe digital can win in one of the most analog industries left. Must-haves 3+ years in enterprise sales navigating complex organizations and buying processes A strong desire to learn, grow, and develop&nbsp; Grit, creativity, and an ownership mentality—you don't wait for perfect, you figure it out Ability to build deep relationships through multi-threading and land executive-level engagement Teamwork, communication, and presentation skills Bonus points Education or experience in the sciences or a highly technical field You've sold complex software or transformation projects before You'll Win Here If You are a self starter and will do what it takes to learn the industry, how they operate, and how we solve their problems You carry a chip and have something to prove You aren't afraid of hard work&nbsp; You are are open communicator and work well on a team You'll Fail Here If You need a fully-built sales playbook and can't operate in ambiguity You're uncomfortable challenging prospects or having hard conversations about change Travel is a dealbreaker (you'll need to meet customers in person) Politics, complaining, or "that's not my job" is in your vocabulary Pay Range The pay range for this role is $300k OTE, $150k-$165k base + variable.&nbsp; Equity: Yes, there is equity associated with this role.Benefits Medical, dental, and vision plans designed to fit you and your family 401K program Education &amp; learning stipend Fully remote Flexible vacation time Paid parental leave Learn More About Knowde Visit our marketplace: knowde.com/marketplace Read about our mission: knowde.com/about Our Culture We have a mission that matters. We move fast, take ownership, and don't make excuses. If you carry a chip and want to prove something, you'll fit right in. If you're looking for comfort and predictability, you won't. We're building a team as diverse as the industry we're transforming. Different perspectives make us better. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

Account Executive

The chemical industry is a $5 trillion giant that's never been digitized. No playbook. No reference customers. No one's done this before. Knowde solves the root problem holding the industry back: organizing and digitizing product data. Our AI-powered platform turns decades of unstructured information into clean master data in weeks, powering everything from sales to supply chain to customer experience for 8,000+ of the world's largest suppliers and distributors. We've raised over $200M from Sequoia Capital, Coatue, and other leading investors to digitally transform one of the world's largest industries. There's no template for this work. But if that's what makes it interesting to you, keep reading.The Reality You'll convince chemical companies that have operated the same way for 50+ years to actually use the platform they bought. Not just sign the contract—actually change how they work. You're partnering with C-Suite officers to teach and enable their executives and teams to finally leverage data to execute against their toughest business initiatives. You'll diagnose where the greatest opportunities reside, proactively identify obstacles to adoption, and develop strategies to deliver successful outcomes. You own the customer relationship, from adoption to renewals and expansion. You'll spend 25% of your time on-site running workshops, uncovering new use cases, and proving that a stronger data foundation is the key to improving operations and outpacing their competition. What You'll Do Own the full customer relationship—understand their transformation and digital agenda, align Knowde to deliver, and be the person they call when things need to move Drive adoption of our platform by evangelizing digitally-enabled processes and winning executive buy-in to hit new milestones Manage your book of business—renewals, proving ROI, storytelling impact, and making sure they see the value before the contract comes up Influence mature organizations to act—you're consulting C-suite and VP executives on how data underpins their most important initiatives, not just answering support tickets Uncover expansion opportunities through on-site workshops and strategic engagement (~25% travel) Act as trusted advisor across the customer organization—from technical teams to executives—and find where Knowde's platform creates the most business impact About You Must-haves: You take extreme ownership Direct exposure to transformation initiatives, particularly large scale data and system integration projects Track record of managing executive relationships—you’re comfortable and confident engaging VPs and C-suite as peers Ability to explain complex technical issues and their impact on the broader business initiative in simple terms, adapt your tone and framing depending on who's in the room Proven ability to manage multiple accounts and stakeholder relationships at once without dropping the ball 4-year degree (STEM or Business preferred) Bonus points: Experience in the chemicals industry (supplier, distributor, consulting, or professional services) or other industrial/manufacturing sectors You've led digital transformation projects in industrial or outdated markets that required convincing skeptical organizations to change You’ve implemented technical data or software solutions, particularly ones where adoption is the hardest part You’ve got sales experience and are familiar with the mindset and tactics required to not only evangelize a solution, but to actually develop a business case and commercial intent&nbsp; You'll Win Here If You demonstrate ownership before being given responsibility You get energized by the challenge of changing minds, not just checking boxes You're comfortable being the person who has to prove ROI when executives ask tough questions You can influence without authority—getting teams to adopt new processes when they're skeptical You're willing to travel 25% of the time to lead onsites, develop relationships, and prove value in person You want to be part of driving an entire industry forward, not just hitting a retention number You'll Fail Here If You don’t like being challenged You’re not a self-guided learner, or aren’t interested in studying the industry you work in You need a fully-built playbook and can't figure things out when there's no template You're uncomfortable having hard conversations with executives about why adoption isn't happening You’re ok with letting the customer figuring it out on their own You're looking for a low-touch, remote-only customer success role Politics, complaining, or "that's not my job" is in your vocabulary You're not willing to travel or get on-site when it matters most Pay Range The pay range for this role is $150,000-$180,000 + annual bonus Equity: Yes, there is equity associated with this roleBenefits Medical, dental, and vision plans designed to fit you and your family 401K program Education &amp; learning stipend Fully remote Flexible vacation time Paid parental leave Learn More About Knowde Visit our marketplace: knowde.com/marketplace Read about our mission: knowde.com/about Our Culture We have a mission that matters. We move fast, take ownership, and don't make excuses. If you carry a chip and want to prove something, you'll fit right in. If you're looking for comfort and predictability, you won't. We're building a team as diverse as the industry we're transforming. Different perspectives make us better. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

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