Klaviyo™ is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. With Klaviyo, brands can combine unlimited customer data with more than 250 native integrations to automate personalized email and SMS communications that make customers feel seen. Klaviyo makes it easy—no need to start from scratch, piece together multiple platforms, or rely on third-party marketplaces and ad networks. From mom-and-pop shops to established companies, innovative brands like Unilever, Taylor Made, Citizen Watches, and more than 90K other paying users leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms. See our social media community guidelines: www.klaviyo.com/legal/social-terms #Klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way - with the right customers whom they set up for success. AEs at Klaviyo run the entire sales cycle - from qualification to demo to driving the buying process to close - with minimal air support, all while managing dozens of prospects at once.&nbsp; The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term. How You’ll Make a Difference: Build Klaviyo’s client base Actively manage your pipeline and develop a strategy for long-term sustained success Support the success of your peers Exhibit Klaviyo’s values of accountability and effort&nbsp; Provide guidance and support to new Account Executives&nbsp; Expand your skill set by participating in adjacent tasks over time Who You Are: Fluent German &amp; English Speaker&nbsp; 2+ years' carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions Experience selling to C-Suite/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders Excited, motivated, and inspired by exceeding goals&nbsp; Aren’t afraid to hear no and embrace failure as an opportunity to improve&nbsp; Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it&nbsp; Are adept at influencing and relationship building Are encouraging of your team, thoughtful, engaging, and energetic&nbsp; Full authorisation to work in the Ireland without any restrictions #LI-Hybrid&nbsp; &nbsp;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€65.000&mdash;€65.000 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Account Executive, SMB - Central Europe

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, MM PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them. The Senior Manager, MM Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-market and enterprise segments to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space. How you’ll make a difference: Become a trusted management advisor that your team can lean on regularly Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio Be comfortable operating with and exceeding revenue-focused goals at the team level Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events Who you are: Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building Management experience Have partnerships and/or sales experience with a direct revenue target Are thoughtful, engaging, and energetic Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships Obsessed with understanding how you can make the partnership experience more beneficial to our service partners Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry Proactively solicit and act on feedback from your customers, partners, team members, and peers. Have a positive outlook and excellent written and verbal communication skills. Have 4-6 years of SaaS account management, channel and/or sales experience. Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. #CR1 #LI-HybridWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$136,000&mdash;$204,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Manager, MM Partner Account Management

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, our culture is central to who we are and how we grow. As the Senior Manager of Talent Acquisition Enablement and Experience, you will lead a team responsible for developing the systems, programs, and experiences that attract, engage, and support top talent. Reporting to the Head of Talent Acquisition and working closely with senior leadership, you’ll build and optimize recruiting processes and technology that scale with our growth. You are an operations-focused leader with a passion for creating efficient and equitable hiring practices that align with Klaviyo’s commitment to respect, equity, and excellence. A successful candidate will have experience in high-growth, technology-driven environments and will bring a strategic, data-informed approach to scaling talent acquisition. You have a track record of operationalizing talent programs, enhancing the candidate experience, and leveraging technology to drive measurable impact. A thoughtful leader and continuous learner, you approach challenges with both creativity and rigor, enabling Klaviyo’s TA team to be adaptable, impactful, and aligned with our mission. How you’ll make a difference: Talent Acquisition Enablement and Operations: Develop and optimize end-to-end recruiting processes and systems, ensuring efficiency, scalability, and alignment with Klaviyo’s goals. Lead a team focused on program management, recruiting operations, and recruiting technologies, implementing solutions that support fair, data-driven, and effective hiring. Candidate Experience: Oversee initiatives to deliver an engaging, positive candidate experience from application through onboarding, aligning interactions with Klaviyo’s core values. Guide the design and deployment of candidate engagement programs that reflect our commitment to creating an equitable and inclusive experience. Strategic Program Development: Design and drive high-impact recruiting programs that support company-wide goals, optimizing our ability to attract talent with diverse experiences and perspectives. Partner cross-functionally with HR, Marketing, and Operations to align recruiting strategies with broader organizational objectives. Data Analysis and Reporting: Utilize analytics to assess the effectiveness of talent acquisition programs, providing actionable insights and recommendations to senior leadership. Ensure data integrity and accuracy within TA systems, and develop reports that inform and support continuous improvement. Employer Branding and Candidate Engagement: Content Marketing: Develop and execute a content strategy that highlights Klaviyo’s mission, values, and culture through employee stories, thought leadership, and engaging multimedia content. Collaborate with Marketing and Communications teams to ensure consistency across platforms. Deliver targeted recruitment marketing campaigns. Branding (Partnerships, Events, etc.): Build and strengthen relationships with external partners, industry organizations, and universities. Coordinate branding events, sponsorships, and other initiatives to increase Klaviyo’s visibility in the talent market. Competitive Intelligence:&nbsp;Conduct ongoing analysis of market trends, talent mapping, competitors, and employer branding benchmarks. Use insights to inform strategies and maintain Klaviyo’s competitive edge in sourcing and attracting top talent. Who you are: Bachelor’s degree in Business Administration, HR, or a related field; advanced degree or certification (e.g., PMP) preferred. 10+ years in talent acquisition, recruiting operations, or TA enablement, with a focus on scaling processes in technology-driven or high-growth environments. 5+ years of experience in a people leadership role, including demonstrated experience in managing performance, driving accountability, and supporting career growth within teams. Proven experience leading TA enablement, including program management, systems optimization, and process improvement. Strong strategic thinking and operational expertise with a data-driven approach to decision-making. Proficiency with recruiting technologies and data analytics, including ATS and CRM systems. Demonstrated ability to partner effectively with cross-functional teams and senior leaders. Excellent communication skills and the ability to influence outcomes at all levels. #LI-OnsiteWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$160,000&mdash;$240,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Sr. Manager, Talent Acquisition Enablement and Experience

Senior Product Marketing Manager, AI

Senior Financial Analyst, Customer Success (Hub)

Product Designer, Editors

Founding Engineer - New Ventures

Manager/Lead Engineer, Threat Intel & Hunt

Senior Site Reliability Engineer- Platform Services

Senior Site Reliability Engineer - Security

Lead Data Scientist, ML Research

IT Technical Writer

Lead Software Engineer, Ventures

Site Reliability Engineering Manager - Security

Engineering Manager - Data Management

Senior Machine Learning Engineer, ML Research

Lead Site Reliability Engineer - Embedded

Lead II Engineer, Data Platform

Product Designer, AI

Lead Site Reliability Engineer - Platform Infrastructure

Senior Site Reliability Engineer - Velocity

Senior Product Marketing Manager, Pricing + Packaging

Email Operations Analyst (Denver)

Senior Salesforce Developer

Full Stack Software Engineer

Product Manager, New Verticals (Hub)

Senior Sales Compensation Analyst

Lead Campaign Writer

Senior Solution Architect- Mid-Market+ (Denver)

Engineering Manager, Data Science Platform

Director, Product Design - Data Science

Senior Product Designer

Workday People Technology Integration Lead

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Role Overview We are seeking an Engineering Manager to join our Platform Engineering team. This role will drive the evolution of our platform, with a specific focus on our Kubernetes-based Platform as a Service (PaaS). This is an exciting opportunity to lead a new team and have a significant impact on the future of how Klaviyo deploys and manages its services. How You'll Make a Difference Act as a hands-on player-coach, contributing technically to the team's projects while mentoring and leveling up your direct reports. Manage 3-5 Platform Engineers remotely. Help individuals on your team develop and execute SMART goals and personal development plans that align with Klaviyo's goals and objectives, and understand how their work fits into the bigger picture. Interview, hire, and level up the Platform Engineering team. Work with the team on project planning and defining milestones, identifying dependencies, and meeting business goals. Participate in deep system design and implementation discussions within your team and across partner teams to ensure that we're building the right systems and keeping quality high. Iterate and improve upon engineering-wide processes like recruiting, onboarding, performance management, communication. and technical ownership. Who You Are Successfully led and delivered infrastructure projects, specifically with a focus on a Kubernetes-based platform, spanning multiple quarters and involving input from multiple external stakeholders. Experience coaching and growing Site Reliability or Platform Engineers. Experience developing and rolling out engineering-wide processes. Focused on providing a positive user experience, specifically for internal developer customers. Technical experience in: Kubernetes and container orchestration Cloud-native technologies and architectures Infrastructure as Code (IaC) Observability, networking, and security in a Kubernetes environment You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Platform Engineering

Principal Data Scientist - GTM Strategic Programs (Boston)

Product Marketing Manager, AI

Senior Strategy Analyst, Customer Success Operations (Boston)

Principal Financial Analyst, ARR & Revenue (Hub)

Software Engineer II - Data Pipeline

Senior Product Designer, Onboarding

Senior Product Designer, Customer Success

ML Ops Engineer

Senior Product Designer, Audience Growth

Sr. Lead Site Reliability Engineer

Senior Software Engineer Data Exchange

Lead Software Engineer - Data Exchange

Inbound Business Development Representative (Boston or Denver)

Senior Manager, UX Design

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Mid-Market Account Executive @ Klaviyo! Hybrid Role Requirement: San Francisco, CATeam: Sales – Mid-Market At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we're growing. We’re looking for a Mid-Market Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It's an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack. From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers. You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity. How You’ll Make a Difference Build and grow Klaviyo’s Mid-Market and Enterprise client base Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close Create and execute territory and account strategies for long-term growth Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience Provide mentorship and leadership across the AE team Share market insights with Product and Engineering to influence roadmap decisions Who You Are Based in the San Francisco Bay Area and available to be in-office 3 days/week 6+ years of closing experience, preferably in SaaS or MarTech Comfortable navigating strategic deals with multiple stakeholders and complex buying processes Experienced in technical selling—able to communicate value with clarity and confidence Knowledge of the marketing automation or CDP space is a plus Resilient in the face of challenges and energized by a fast-moving environment A natural relationship-builder with strong influencing skills Committed to learning, sharing, and contributing to a high-trust sales culture Klaviyo is an Equal Opportunity Employer. We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-Hybrid #LI-DeeMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$115,000&mdash;$115,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Account Executive - Mid Market

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Mid-Market Account Executive @ Klaviyo! Hybrid Role Requirement: Boston, MA (In-Office 3x/Week)Team: Sales – Mid-Market At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we're growing. We’re looking for a Mid-Market Account Executive to join our tenured, high-performing team selling into some of the world’s most recognizable brands. This is more than just closing deals. It's an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack. From first touch to signed agreement, you’ll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers. You’ll be selling to companies like Marc Jacobs, Walmart’s Home Brands, TaylorMade Golf, and Citizen Watches. It’s a big responsibility—and a bigger opportunity. How You’ll Make a Difference Build and grow Klaviyo’s Mid-Market and Enterprise client base Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close Create and execute territory and account strategies for long-term growth Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience Provide mentorship and leadership across the AE team Share market insights with Product and Engineering to influence roadmap decisions Who You Are Based in Boston, MA and available to be in-office 3 days/week 6+ years of closing experience, preferably in SaaS or MarTech Experience hunting net new business from self-generated leads through negotiation and closure (closed/won) Comfortable navigating strategic deals with multiple stakeholders and complex buying processes Experienced in technical selling—able to communicate value with clarity and confidence Knowledge of the marketing automation or CDP space is a plus Resilient in the face of challenges and energized by a fast-moving environment A natural relationship-builder with strong influencing skills Committed to learning, sharing, and contributing to a high-trust sales culture Klaviyo is an Equal Opportunity Employer. We’re committed to building a company that reflects the diversity of the customers we serve—and that starts with our team. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-Hybrid #LI-DeeMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$115,000&mdash;$115,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.The Account Executive, Customer Growth team is responsible for selling our suite of products into our install base of 140k+ customers. The SMB segment contains Klaviyo’s customers who each drive $2.5-30M in annual revenue, with each rep managing an average book of business of ~500 accounts spread across North America. You’ll run the entire sales cycle from prospecting and discovery to demo, negotiation, contracting, and ultimately driving the buying process to close. This is an incredibly exciting time to join the Klaviyo sales team given that you’ll be an early contributor on a team responsible for scaling Klaviyo’s newest and fastest growing lines of business. Please note this is a hybrid opportunity (3 days/week in office) based out of our downtown Boston office. How You Will Make a Difference Self-prospect and advise existing Klaviyo customers on the value of Klaviyo and why our product is the best choice for their business Partner with Customer Success Managers to effectively target your assigned customer segment/territory and create new opportunities Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them how to effectively sell Klaviyo products to their clients Participate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage Klaviyo products to drive revenue and create long-lasting relationships Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers Have a massive impact on revenue targets Who You Are&nbsp; Experience with software subscription &amp; cloud sales models (SaaS), with 2-5 years of closing sales experience Experience running both complex up-market and transactional sales motions with multiple stakeholders Strong experience value-selling and winning against competitors with little to no discounting Experience cross-selling products into an existing set of customers is a plus Strong analytical and organization skills Driven to create and maintain process in a fast-moving environment Background in marketing automation is considered a plus Team player, team coaching &amp; building skills Excellent technical, communication and presentation skills A results oriented, highly motivated, enthusiastic attitude and the ability to work independently Decisive, persistent, convincing Resilience and the proven ability to leverage the resources at your disposal to figure things out #LI-Hybrid &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$75,000&mdash;$75,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Customer Growth Account Executive, SMB

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Reporting to the Go-To-Market Compensation Director, the Senior Compensation Analyst will play a key role in managing the day-to-day administration of incentive compensation programs for the sales organization. This role also serves as a strategic partner, providing insights and recommendations on the design, execution, and analysis of incentive plans. Responsibilities include supporting ICM system configuration and maintenance, conducting compensation cost modeling, and delivering trend analysis to guide data-driven decision-making. How You Will Make a Difference Manage the administration of all incentive plans to ensure incentives are paid on time and adhere to design governance and compliance. Oversee calculations for monthly and quarterly commission and accruals, and resolves disputes. Serves as an SME demonstrating knowledge surrounding Incentive Compensation Management (ICM) systems, including best practices in building and testing. Manage ongoing operation of Xactly, including making updates, processing and validating payouts, distributing plan and quota documents, and assisting with configuration changes. Independently develop process efficiencies and leverage AI where possible to support end-to-end automation. Develop cost modeling and scenario analysis by synthesizing information from multiple sources and assist in interpreting findings to help leadership make informed decisions. Provide the business with data and analytic insights on sales effectiveness and continually build dashboard visualizations. Enable ongoing review, evaluation and modification of new and updated spiffs and contests. Build and maintain strong collaborative relationships with key business partners within People Operations, Sales Operations, IC Design, Sales, IT and Treasury. Provide training and support to the sales team on compensation plans and Xactly functionality. You'll be a trusted resource. Serve as the secondary point of contact for the day-to-day operations of our external partner program, working closely with the primary lead to ensure smooth execution, coordination, and continuous improvement. Continuously identify opportunities to streamline and automate sales compensation processes by utilizing AI capabilities. Partner closely with Sales Operations, Finance, HR, and IT to ensure seamless integration of compensation data and processes. Communication is key to our success. Develop deep expertise in incentive compensation administration, supporting all sales and success teams and contributing to scalable, data-driven compensation processes. Who You Are Strong analytical and problem-solving skills, ideally with an AI mindset.&nbsp; Ability to learn new platforms quickly.&nbsp; Quantitatively-oriented, with expertise in building spreadsheets to manipulate data and create solutions.&nbsp; Ability to work with minimal oversight, using discretion, experience and data to make strategic recommendations to the business.&nbsp; Works in a proactive manner to drive efficiency - eliminating manual processes where possible. Collaborator and strong communicator - deft at handling delicate and confidential matters related to compensation. Enjoys building and enhancing data visualizations. Excellent organizational skills and attention to detail. Excellent at time management with a proven ability to meet deadlines. Proficient with Google Suite or related software. Education and Experience: 3+ years of experience in Sales Compensation, Finance, Business Analysis, or knowledge transferable function. 2+ years experience running, designing and/or configuring an ICM platform, Xactly experience required&nbsp; Strong Microsoft Excel and/or Google sheets skills are required for this role. Prior experience with Salesforce is recommended. A Bachelor's degree or equivalent is preferred. &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$96,000&mdash;$144,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.techDeveloper Infrastructure at Klaviyo is a force multiplier organization. It’s our job to make sure that engineers can ship quickly, confidently, and with minimal friction. The team builds foundational backend services as well as tooling and automation to allow product teams to test and release their software reliably and predictably. Engineers in Developer Infrastructure are team players who work collaboratively amongst themselves and with engineers from product teams to build the platform Klaviyo relies on to power its products.As a Senior Software Engineer in Developer Infrastructure you will own multiple foundational Klaviyo services and make a big impact on the productivity of our product engineering teams. How you will make a difference: Ship foundational services to enable Klaviyo engineering to move faster with confidence Design and develop systems and processes that enable highly available &amp; scalable systems Design, build and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s internal developer productivity tooling Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks Leverage technology such as Python, Go, Bash, Django, AWS, Kubernetes, Terraform, MySQL, Apache Pulsar, Redis, and Clickhouse to advance Klaviyo’s platform Champion best practices by actively collaborating with other teams in a culture that values technical design review Contribute to the company as a subject matter expert in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo. Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing system, configuration as code; defensive programming, application security, etc. Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue&nbsp; Work hand-in-hand with product-facing engineers to ship impactful code Perform quantitative analysis to understand and scale Klaviyo systems and manage the cross-functional effort to resolve scalability issues Produce and advocate for preventative, upstream solutions with internal stakeholders and external vendors and dependencies Confidently make informed, data-driven decisions in a fast paced environment with competing priorities Evangelize software development best practices across the engineering organization Who You Are: BA or BS Degree in Computer Science, related field, or equivalent experience 5+ years of responsibility operating &amp; scaling complex distributed systems Experience developing applications in Python, Ruby, Go, etc. Experience working on an engineering team building software Experience working on developer productivity tooling (local development, CI/CD, build systems) We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$152,000&mdash;$228,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Software Engineer - Developer Infrastructure

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, Product Managers have mastered the craft of product management. They are highly skilled practitioners who have driven significant business outcomes, and they thrive in a high-growth environment that offers unlimited potential. As a Senior Product Manager, you’ll not only be responsible for delivering impact through your own work, but you’ll also mentor the next generation of product leaders.&nbsp;Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time.&nbsp; About the Team: Klaviyo’s Data Infrastructure pillar is responsible for maintaining a centralized, scalable data store with flexible, low-latency reads for all of an organization’s customer and related data. As part of this team, you’ll play a critical role in ensuring our integrations empower merchants to grow faster and connect seamlessly across systems. This role focuses on owning the product strategy, execution, and business results for Klaviyo’s first-party integrations with self-hosted eCommerce platforms — specifically Magento 2, Salesforce Commerce Cloud (SFCC), WooCommerce, and PrestaShop. You’ll build enterprise-grade, reliable integrations that directly impact revenue, upmarket growth, and merchant success. Senior Product Managers at Klaviyo are measured by the outcomes they drive. In this role you’ll: Deliver business impact by setting and executing a roadmap that advances our integrations and drives measurable results. Champion customer needs by spending significant time with merchants and partners, building a deep understanding of their workflows and challenges. Think deeply and analytically to break down complex problems, explore multiple solutions, and ensure every edge case is addressed. Communicate exceptionally well in writing and verbally, ensuring clarity across all stakeholders. Lead by example as a mentor and coach, raising the bar for other PMs on the team. What You’ll Do: Collaborate across product, engineering, research, design, sales, partnerships, and external stakeholders to deliver high-impact outcomes. Own and prioritize the roadmap for self-hosted integrations, focusing on the projects with the greatest business impact. Write detailed specifications that anticipate use cases, solve problems elegantly, and leave no ambiguity. Ship features quickly and iteratively, getting value into customers’ hands while continuing to improve. Mentor other product managers, sharing your experience and raising the overall standard of product excellence. Continuously learn and dive deep into new areas, becoming an expert in self-hosted eCommerce platforms and extensibility. Who You Are: 5-7+ years of product management experience, ideally with technical products or infrastructure. Proven track record of owning products end-to-end and delivering measurable business outcomes. Strong technical expertise in system integrations (REST APIs, webhooks, authentication, data pipelines, cloud architecture). Experience with products where extensibility is a core requirement, enabling customization and integrations across ecosystems. Background working with enterprise/upmarket merchants, mapping technical and business requirements across multi-system environments. Experience collaborating with external partners and aligning on joint strategic priorities. Passionate about building B2B SaaS products, with a hustler mindset, resourcefulness, and bias toward action. Exceptional written and verbal communication skills. Nice to Have: Familiarity with extensions and plugins, especially in the eCommerce space. Experience with internationalization and how it affects integrations and content. Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues.&nbsp; There’s no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by spec’ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team.&nbsp; We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Sr. Product Manager - Self-Hosted Ecomm Integrations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core asynchronous processing and queueing systems. As a Lead Platform Engineer on the Asynchronous Processing team, you’ll own the technical direction for asynchronous processing at Klaviyo, and focus on crafting a paved path for teams to manage their asynchronous workloads for a variety of different use cases. How you will make a difference: Build a deep understanding of engineering needs across the organization to inform the design and development of the right platform primitives, balancing the platform's vision with the practical needs of product teams to act as an enabler for them. Own the technical direction, strategy and tool selection for Klavyio’s asynchronous processing needs Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo's asynchronous and queueing services. Ship improvements to your team’s software to enable Klaviyo engineering to move faster with confidence. Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks within our messaging and queueing infrastructure. Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo's platform, with a deep focus on Apache Pulsar, SQS, and Kafka&nbsp; Champion best practices by actively collaborating with other teams in a culture that values technical design review. Contribute to the company as a subject matter expert in the area of asynchronous processing Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, and configuration as code Participate in periodic on-call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue. Who You Are: BA or BS Degree in Computer Science, related field, or equivalent experience. 10+ years of experience in the SRE/Devops field Experience working in a cloud-native environment. Proven experience developing applications in Python. Deep expertise and hands-on experience with asynchronous processing and queueing systems, including SQS, Kafka, and Apache Pulsar. Fundamental understanding of Linux and all layers of the networking stack; you should be confident administering and debugging production Linux systems. Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Lead Platform Engineer - Asynchronous Processing

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core platform services and developer experience. As a Senior Platform Engineer, you'll work on crafting a paved path for product teams to manage their services and applications. You will own the design and development of foundational platform services that enable Klaviyo's engineering teams to move faster with confidence. How you will make a difference: Ship foundational services to enable Klaviyo engineering to move faster with confidence. Build a deep understanding of engineering needs across the organization, guiding the design and development of appropriate platform primitives (Infra, Databases, Queuing, etc), that align with the platform's vision and practically empower product teams. Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo's core platforms, helping teams to better serve customers and meet their SLOs Design and develop systems and processes that enable highly available and scalable applications. Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo's platform. Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, and defensive programming. Who You Are: BA or BS Degree in Computer Science, related field, or equivalent experience. 5+ years of responsibility operating and scaling complex distributed systems. Experience working in a cloud-native environment. Proven experience developing applications in Python and Go. Fundamental understanding of Linux and all layers of the networking stack. Experience in a subset of platform-related areas such as Kubernetes, infrastructure as code, API gateways &amp; traffic management, observability, or asynchronous processing tooling. &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$152,000&mdash;$228,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Platform Engineer - Platform Engineering

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we build products that empower businesses to create stronger, more personalized relationships with their customers. We help businesses leverage data to deepen their customer relationships, foster growth and drive business outcomes. We are looking for a visionary Head of Product Analytics and Customer Insight to join our dynamic team, enhance our analytic capabilities and drive our customer strategy. We’re looking for someone who thrives at the intersection of data and product — someone who brings solid analytical skills, experience with experimentation, and curiosity to uncover insights that shape product strategy. You should be comfortable working with SQL and R or Python, designing and analyzing A/B tests, and translating data into actionable recommendations for product teams. Please note that this is a hybrid role and requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time.&nbsp; What You’ll Do: Partner with product and engineering teams to identify and evaluate high-impact product opportunities through rigorous experimentation, causal inference, and predictive modeling Lead the design, implementation, and analysis of experiments — including A/B tests and multivariate tests — ensuring sufficient power, correct statistical methods, and actionable recommendations Conduct statistical research projects to uncover patterns in customer behavior, evaluate product performance, and identify causal relationships — using methods such as Mixed Effects Models, Difference-in-Differences, clustering algorithms, and time series analysis to guide product strategy and decision-making. Define the right product and customer metrics to measure success, and build scalable, self-serve analytics tools and dashboards that enable product managers and cross-functional stakeholders to make data-informed decisions independently. Collaborate with data engineering to define and implement reliable data pipelines and DBT models that ensure clean, well-structured, and trustworthy data for downstream analysis and self-serve use. Communicate insights clearly and persuasively to cross-functional stakeholders, from product teams to executive leadership Who You Are You have 6+ years of experience (ideally 7+) in data science, product analytics, or applied statistics, preferably in a B2B SaaS or product-focused environment You hold a degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or Engineering You are highly proficient in SQL and either Python or R, and comfortable using DBT for analytics engineering You have deep expertise in experimentation and statistical analyses. You bring strong business intuition and the ability to translate ambiguous questions into clear analytical plans You work with speed and focus, balancing analytical rigor with the urgency and iteration cadence of product development You are a compelling communicator who can frame complex statistical findings into product-relevant insights You thrive in cross-functional settings and are energized by using data to drive product decisions that improve customer outcomes Why You’ll Love This Role Influence the direction of a high-impact product area and help define how success is measured Work alongside a world-class data team where experimentation and modeling are first-class tools Join a company where data science is embedded in the product development lifecycle, not siloed as reporting support Be part of a culture that values intellectual rigor, collaborative problem-solving, and continuous learning At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$142,400&mdash;$213,600 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Product Data Scientist

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we build products that empower businesses to create stronger, more personalized relationships with their customers. We help businesses leverage data to deepen their customer relationships, foster growth and drive business outcomes. We are looking for a visionary Head of Product Analytics and Customer Insight to join our dynamic team, enhance our analytic capabilities and drive our customer strategy. We’re looking for someone who thrives at the intersection of data and product — someone who brings solid analytical skills, experience with experimentation, and curiosity to uncover insights that shape product strategy. You should be comfortable working with SQL and R or Python, designing and analyzing A/B tests, and translating data into actionable recommendations for product teams. Please note that this is a hybrid role and requires 3 days/week in our San Francisco office. Fully remote candidates will not be considered at this time.&nbsp; What You’ll Do: Partner with product and engineering teams to identify and evaluate high-impact product opportunities through rigorous experimentation, causal inference, and predictive modeling Lead the design, implementation, and analysis of experiments — including A/B tests and multivariate tests — ensuring sufficient power, correct statistical methods, and actionable recommendations Conduct statistical research projects to uncover patterns in customer behavior, evaluate product performance, and identify causal relationships — using methods such as Mixed Effects Models, Difference-in-Differences, clustering algorithms, and time series analysis to guide product strategy and decision-making. Define the right product and customer metrics to measure success, and build scalable, self-serve analytics tools and dashboards that enable product managers and cross-functional stakeholders to make data-informed decisions independently. Collaborate with data engineering to define and implement reliable data pipelines and DBT models that ensure clean, well-structured, and trustworthy data for downstream analysis and self-serve use. Communicate insights clearly and persuasively to cross-functional stakeholders, from product teams to executive leadership Who You Are You have 6+ years of experience (ideally 7+) in data science, product analytics, or applied statistics, preferably in a B2B SaaS or product-focused environment You hold a degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or Engineering You are highly proficient in SQL and either Python or R, and comfortable using DBT for analytics engineering You have deep expertise in experimentation and statistical analyses. You bring strong business intuition and the ability to translate ambiguous questions into clear analytical plans You work with speed and focus, balancing analytical rigor with the urgency and iteration cadence of product development You are a compelling communicator who can frame complex statistical findings into product-relevant insights You thrive in cross-functional settings and are energized by using data to drive product decisions that improve customer outcomes Why You’ll Love This Role Influence the direction of a high-impact product area and help define how success is measured Work alongside a world-class data team where experimentation and modeling are first-class tools Join a company where data science is embedded in the product development lifecycle, not siloed as reporting support Be part of a culture that values intellectual rigor, collaborative problem-solving, and continuous learning At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$142,400&mdash;$213,600 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo’s fast growth will ensure that opportunities abound.&nbsp;Please note that this role is located in Boston and requires 3 days/week in our office. Fully remote candidates will not be considered at this time.&nbsp; About the Team Klaviyo’s Ecosystem team is responsible for driving the evolution and growth of our App Ecosystem. The Partner App Experience team plays a crucial role in enhancing how customers find, install, and activate both Klaviyo- and partner-built applications.&nbsp; We offer intuitive, delightful experiences that empower our customers to easily act on integrated data in Klaviyo. Our work involves close collaboration with internal teams and provides significant interaction with Klaviyo's diverse customer base, including businesses, partners, and third-party developers. How You’ll Make a Difference: The ultimate measure of success for Senior Product Managers at Klaviyo is driving business outcomes. That’s why we focus on tracking, analyzing, and improving metrics for each area of our product, with a particular focus on driving the results we target.&nbsp; We cannot build products that exceed our customer’s expectations without truly understanding those customers. That’s why Senior Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power. Senior Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we’re making the best decision possible at all times. You should love to tease out problems, break them down to small, digestible pieces, and put them back together elegantly. Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators. Senior Product Managers are expected to be leaders on the team, identifying ways to accelerate or level up the rest of the product team and finding ways to push them forward, as well as being a go-to resource for other product managers. What You’ll Do: Collaborate and communicate - you will collaborate with all teams within the company and all parties outside of the company to be most effective in your role. Manage a roadmap - you will prioritize all potential projects for our product area, and focus on those with the largest impact. Write great specs - you will define every use case a customer would consider, document potential ways to solve, identify outstanding concerns, flag edge cases, and leave no stone unturned. They sweat the details and are passionate about making sure that every experience is understood, anticipated, and handled elegantly. Ship features - you will get value into customer hands. For all of the work that goes into planning and coordination, we stay focused on delivering improved solutions and experiences every day. Mentor - you will share the benefits of your experience and knowledge with product managers on the team, helping to mentor and coach them to better outcomes. Learn - you will be a voracious learner.&nbsp; A lack of experience/knowledge around a challenge is an invitation to dive deep and become an expert in that area. You should love learning and tackling new challenges. Who You Are: 6+ years of product management experience. Proven experience in product management, with a focus on highly technical products or infrastructure Are passionate about Product as a craft, and love building amazing B2B SaaS products A hustler – owning your work, and taking initiative Resourceful and flexible and has a strong focus on getting things done without strict processes or guidance for every move Track record of owning products Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues.&nbsp; There’s no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by spec’ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team.&nbsp; We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Product Manager, App Ecosystem

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Team Overview: The Advanced Reporting team is building the next generation of analytics tools that provide Klaviyo customers with actionable, data-driven insights. This team is responsible for designing and developing our advanced reporting experiences that empower our users to understand marketing performance, identify trends, and make smarter business decisions. As our customers' data needs grow more complex, the Advanced Reporting team plays a crucial role in transforming massive datasets into scalable, intuitive, and powerful visualizations. You will lead a team working at the intersection of big data, sophisticated frontend interfaces, and scalable backend systems. How You Will Make a Difference: You will lead a team of talented engineers to deliver high-impact, customer-facing analytics features used by more than 160,000 businesses. Your technical leadership will directly shape the future of Klaviyo’s reporting capabilities, helping our customers' data into clear, actionable strategies. Lead, grow, and mentor a team of full-stack engineers, fostering a high-performance and inclusive team culture. Drive the technical vision for our advanced reporting features, ensuring our systems are scalable, reliable, and performant. Collaborate closely with Product and Design to translate a strategic vision into technical execution and exceptional user experiences. Coordinate and collaborate with teams across Klaviyo to ensure we deliver the most value to our customers. Own the systems that make our customers' data discoverable and usable, powering insights that businesses rely on daily to drive their growth. Contribute to code reviews, design discussions, and the continuous improvement of our engineering processes and technical excellence. Represent your team in broader architectural discussions and help maintain a high technical bar across the organization. Who You Are: You are a passionate leader who is motivated to build great products and high-performing teams. You have a proven track record of delivering complex, data-intensive applications in a fast-paced, product-led environment. 8+ years of software engineering experience with strong frontend and/or backend skills. 2+ years of engineering management experience leading productive, high-functioning teams. Ideally managing fullstack, product delivery teams. Comfortable leading teams that contribute to backend systems using Python (or equivalent). Skilled in system design and architecture, particularly for building reliable and scalable analytics platforms. An excellent communicator and collaborator who can align the team and stakeholders behind a shared vision. Experience with agile methodologies and a passion for shipping code early and often. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. You have a strong understanding of popular AI tools (ChatGPT, Claude Code, Cursor, Gemini, etc.) and know how to use them effectively in your own day-to-day workflow as well as having your teams effectively use them for high productivity. Technologies We Use: Our platform is coded primarily in Python and is built for massive scale on Amazon Web Services (AWS). While we look for engineers who have experience in our stack, we are always open to those who come from different disciplines and are eager to learn.&nbsp; React, TypeScript Python, Django MySQL, Redis Kafka, RabbitMQ AWS, Kubernetes, Terraform This is a Boston-based role.&nbsp; &nbsp;Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Advanced Reporting

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning &amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. &nbsp; Team Overview: Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). The teams in the Data Platform area work with large scale distributed systems and databases to power core Klaviyo functionality and generate data-driven insights. As an engineering manager in this area, you will be responsible for leading a team to design, build, and maintain systems that support other engineering teams and departments across Klaviyo. Team Tech Stack: AWS Python Java Iceberg Spark Kafka Flink Airflow Terraform DataHub Kubernetes ClickHouse MySQL How You'll Make a Difference You will be responsible for leading and managing a team of 8-10 engineers to deliver high impact work. Responsible for coaching engineers, managing/reviewing technical documentation, and articulating a phased approach to achieving the team's overall technical vision. Be responsible for the mission, technical direction, and operations of projects that have immediate impact. Owning the systems that make our data discoverable and usable to power features that 50,000+ customers rely on daily to reach 4B+ consumers to drive their business forward. Partnering with teams across the company to help them manage and leverage petabytes of data. Who You Are BA or BS Degree in Computer Science, related field, or equivalent experience 8+ years of software engineering in a DevOps environment with specific experience in data processing systems. 3+ years of people management experience Experience writing code using best practices in a language such as Python, Java, Go, etc. Experience designing, building, and operating reliable, fault-tolerant, and high performance distributed systems Proven ability to come up to speed quickly You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Data Platform

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Location: Boston Hybrid (3 days/week in office) Why You Should Join the Editors Team The Editors Platform team is building the foundation for how Klaviyo users create content across email and mobile. This team is responsible for the core editors across our product, enabling users to craft personalized marketing content and create dynamic experiences driven by real-time data. As our customers' needs evolve and AI becomes increasingly embedded into content creation, the Editors team plays a pivotal role in enabling scalable, intuitive, and intelligent tools. As an Engineering Manager for the Editors team, you’ll lead a group of fullstack engineers with a strong frontend focus. You'll be responsible for guiding execution on major new editing capabilities, including personalization tools, AI-powered content generation, and seamless in-canvas editing. This role blends technical leadership, architectural direction, and people management. You'll work closely with Product, Design, and other engineering teams to extend our best-in-class editing experiences to new surfaces and user journeys. How You Will Make a Difference Lead a team of engineers delivering fullstack, customer-facing features used across Klaviyo’s editor surfaces Drive architectural decisions and scalable component systems that power personalized and AI-enhanced content creation Guide cross-platform editor development, including shared infrastructure across web and mobile Collaborate with Product and Design to translate vision into technical execution and exceptional user experiences Grow and mentor engineers, fostering a high-performance and inclusive team culture Contribute to code reviews, design discussions, and ongoing technical excellence Who You Are 8+ years of software engineering experience with strong frontend and backend skills 3+ years of engineering management experience, ideally managing fullstack teams. Deep experience with frontend technologies like React, TypeScript, and state management tools such as Redux Comfortable contributing to backend systems using Python and Django (or equivalent) Skilled in system design, reusable component architecture, and scalable frontend platforms Familiarity with GraphQL and REST APIs, DevOps tooling, and cloud infrastructure (AWS) Proven track record delivering complex features in fast-paced, product-led environments Clear communicator, collaborative leader, and committed to continuous team improvement You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Technologies We Use React, TypeScript, Redux Python, Django MySQL, Redis, RabbitMQ GraphQL, RESTful APIs AWS, Terraform, Kubernetes Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Editors

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Team OverviewThe Integrations team is responsible for building and maintaining Klaviyo’s integrations to a variety of 3rd party vendors. These vendors can be grouped across a number of industries such as ecommerce, point of sale, payment processing, advertising, and fundraising. In order to enable our customers to integrate with these different vendors we provide easy-to-use interfaces that guide our customers through the setup and management of an integration. Behind the scenes, we use a variety of pipelines to process data flowing to and from these vendors at a petabyte scale. We collaborate closely with internal stakeholders and have substantial exposure to Klaviyo's customers, including businesses, partners, and third-party developers. How you’ll make an impact The Integrations team operates at the intersection of distributed systems, software architecture, data mapping &amp; pipelining, scalability, and reliability. As an Engineer Manager, you will own and drive the technical vision of our existing integrations as well as help build new integrations across various verticals in a fast, flexible, efficient, and maintainable way, resulting in world class customer and developer experiences. Critical components of the Integrations space include Klaviyo’s V3 APIs, 3rd party vendor’s APIs, inbound and outbound data pipelines, and data mapping and transformation. You will have an opportunity to learn our existing end-to-end integration workflow and help scale it up to support the next evolution of Klaivyo’s growth into several verticals. You’ll work closely with a team of talented software engineers, data scientists, product managers, and UX/UI designers who are eager to make the process of integrating with Klaviyo fast, efficient, and seamless. Your technical leadership, outside-the-box thinking, and execution will help shape Klaviyo’s trajectory for the next decade. Who you are &nbsp; You are passionate about building software effectively and for the long-term.&nbsp; You have 6+ years of hands-on software development experience creating and maintaining highly available, full-stack SaaS products at scale. You have 3+ years of experience as an engineering manager, managing and leading high performance teams that have successfully delivered complex, cross-team software projects spanning multiple quarters, using the Agile methodology. You have an in-depth understanding of commonly used web architecture design patterns when it comes to highly scalable systems. You have proven expertise in applying those design patterns to implement highly-scalable multi-tenant systems. You have a strong understanding of popular AI tools (ChatGPT, Claude Code, Cursor, Gemini, etc.) and know how to use them effectively in your own day-to-day workflow as well as having your teams effectively use them for high productivity.&nbsp;&nbsp;&nbsp;&nbsp; You are a natural leader and mentor to the software engineers on your team. You know when to keep a task for yourself and when to delegate effectively and set others up for success. You continue to push yourself and your team to grow, collaborate, and get better. You have been a successful interface between the team and the rest of your product area. You have been responsible for the entire lifecycle of projects or features including design, development, and deployment, providing direction for others. You are an excellent communicator. Through effective communication, thought leadership, and consensus building, you have successfully been able to align your team behind your vision. You like to question convention, proactively find ways to innovate, and are intrinsically motivated to drive incremental improvements that deliver value to the business. You like working on small, autonomous agile teams. Enjoy shipping code early and often in an agile fashion, pairing with product management and business stakeholders to craft better software. You have experience setting higher-level technical direction and processes with the partnership of peers and senior management. You are successfully able to estimate and manage project timelines and risks to ensure the team will be in a position to deliver on its commitments. You like creating, teaching, and improving shared engineering processes.&nbsp; You have experience onboarding and mentoring new team members while fostering a learning culture and an environment where they can enhance their skills. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience working with both monolithic and microservices architectures. Experience working in full-stack environments. Experience debugging performance issues and improving application performance. Experience working with AWS cloud technologies.&nbsp; GCP or Azure experience is also helpful. What You’ll do: Have an opportunity to make a major impact on the direction and priorities of the Integrations team –&nbsp; wholly owning features that 160,000+ customers rely on daily to reach 4B+ consumers to drive their business forward. Manage 2-3 teams of 4-6 engineers to deliver projects that enhance the capabilities of our integrations. Responsible for the technical/architectural ownership and evolution of our product area, anticipating scalability and reliability needs; contributing to the roadmap while collaborating alongside technical product owners and product managers. Promote use of best-in-class design patterns and be the technical guide to ensure our solutions are performant, secure, and scalable. Be empowered to own the mission, technical direction, and operations of projects that have immediate impact. Set standards for quality PR reviews for our code-owned areas of the application. Represent the Integrations team to the broader engineering org by participating in architectural design decisions, collaborating with product owners, and providing technical expertise on upcoming product specifications and technical RFCs. Lead by example and help improve engineering processes and workflows within the Integrations space as well as in the wider engineering community. Participate in the technical interview process to help maintain a high bar for our growing teams. Tech Stack: Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). New hires come to Klaviyo&nbsp; from a number of disciplines with experience in a variety of languages and tech stacks. Here is our primary tech stack: Python / Django&nbsp; Typescript / React MySQL / Redis / Memcached RabbitMQ / Celery / Apache Kafka / Apache Pulsar Kubernetes AWS At Klaviyo, we love tackling tough engineering problems and look for employees who are passionate about building, owning, and scaling features end-to-end and breaking through obstacles or technical challenges in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last.&nbsp; Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.techMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Integrations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Boston, United States At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Why You Should Join and Lead the Personalization Team in AI &amp; Analytics Organization: As an Engineering Manager leading the personalization team within the AI &amp; Analytics organization, you will play a pivotal role in technical discussions related to scaling our systems, implementing new AI personalization features, and fostering team growth.&nbsp; The Personalization team is responsible for Klaviyo’s 1:1 personalization features, including personalized profile traits, smart send times, and channel affinity. This team leverages machine learning models and LLM-based APIs to develop personalized product features that target individual customer profiles for marketers. We also collaborate closely with the Experiments Platform team to build cohesive experiences that help marketers learn about their customers and test those learnings. This product area is a key component of Klaviyo’s AI-first roadmap and central to the company's success, offering significant opportunities for growth due to the role's scope and the team's critical position within Klaviyo’s product strategy. In this role, you will own the team’s mission, goals, and roadmap, collaborating with other engineering leads and product managers. Together, you will define scope and specifications, guide technical directions, and provide feedback on system designs to ensure deliverables are met and stability is maintained. You will also use Typescript, React, Python, and Django to build scalable systems that deliver exceptional customer experiences and support Klaviyo’s future growth. This includes applying machine learning models and LLM-based APIs to create scalable and personalized AI systems, utilizing A/B testing to evaluate model performance. How You Will Make a Difference&nbsp; Lead and manage a team of full-stack and AI engineers. Develop SMART goals and career development plans for direct reports. Actively participate in interviewing, hiring, and team leveling. Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met. Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap. Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions. Advise the team on modeling, system design, experimental design, and implementation decisions. Improve engineering-wide processes such as recruiting, performance development, communication, and agile development. Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem. Who You Are Experience building AI-driven product features in a full-stack capacity. 3-5 years of experience managing one or more engineering teams, including remote members and lead engineers. Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value. Motivated to grow the team through developing current members and attracting new talent to expand capabilities. Eager to engage with code, understand the product area, and provide applicable technical mentorship. In-depth understanding of common engineering architectures for highly scalable systems. Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams. Comfortable conducting performance reviews and mentoring team members at all levels. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience working in B2B businesses and directly interacting with customers. Experience in developing large-scale machine learning modeling solutions and systems that impact the business. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Personalization

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Lead Software AI Engineer At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business. As a Lead Software AI Engineer at Klaviyo, you’ll set technical direction and drive the design of scalable backend systems and AI-powered user experiences that form the foundation of our AI product strategy. You’ll work closely with product managers, machine learning engineers, and data scientists while mentoring engineers and shaping architectural decisions. This is a backend-heavy leadership role with a strong focus on applied AI/ML, including large language models (LLMs) and agentic AI systems. How You Will Make a Difference Lead the design and development of backend systems that enable scalable AI solutions for 167K+ customers. Architect robust, reliable, and scalable data pipelines that train and serve AI/ML models at scale. Drive the integration of LLMs into production systems, powering AI agents that create and execute real-time customer experiences. Establish best practices for model evaluation, monitoring, and performance across generative and agentic AI use cases. Mentor and guide engineers, fostering a culture of technical excellence, ownership, and customer-centric product thinking. Partner with cross-functional leaders to influence AI product strategy and deliver high-impact solutions. Who You Are 7–10 years of professional software engineering experience, with a strong focus on backend systems and distributed architectures. Recent, hands-on experience with AI/ML and LLMs, including fine-tuning, evaluation, and production deployment. Proven ability to design and scale distributed systems that support AI-driven applications and agent capabilities. Proficient in Python and modern backend frameworks (FastAPI, Django preferred). Skilled with big data tools (Apache Spark, Hadoop) and distributed task queues (Kafka, Celery, SQS, RabbitMQ, Redis). Experienced in architecting APIs and cloud-native solutions (AWS, Kubernetes, CI/CD pipelines). Demonstrated technical leadership — mentoring engineers, shaping architecture, and raising the bar for engineering practices. Thrives in a fast-paced, startup-like environment with high autonomy and ownership. Curious, adaptable, and motivated to stay on the cutting edge of AI/ML research and apply it to real-world business challenges. Nice to Have Experience training and deploying reinforcement learning systems. Prior experience leading cross-functional initiatives involving data science, ML engineering, and product. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Lead AI Software Engineer

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business. As a Sr. AI Engineer at Klaviyo, you’ll play a key role in designing and building scalable backend systems and user experiences that power our AI products and AI agent solutions. You’ll partner closely with product managers, machine learning engineers, and data scientists, to drive real-world impact at scale. This is a backend-heavy role with opportunities to influence architecture, async processing pipelines, distributed systems, and more. How You Will Make a Difference Design and build backend systems that support scaling our AI solutions for 167K+ customers. Develop robust, reliable and scalable data collection and processing pipelines for machine learning models to train and consume. Develop robust, reliable and scalable services to serve AI models in production environments. Contribute to evolving our agentic architecture — making our AI agents more self-sufficient and performant. Contribute to a culture of ownership, experimentation, and customer-centric product thinking. Who You Are 5–7 years of professional experience in software engineering, with a strong focus on backend systems and distributed architectures. Have hands-on experience building and deploying generative AI and agentic AI applications into production, with expertise in prompt engineering, few-shot learning, fine tuning and evaluation. Experienced backend engineer with a strong track record of building scalable, distributed systems, especially in the service of AI agent capabilities. Proficient in Python and modern backend frameworks (FastAPI, Django preferred). Experience creating human and automated evals to ensure high AI model quality. Proficient in big data tools such as Apache Spark and Hadoop. Deep experience with asynchronous processing and distributed task queues (Celery, Kafka, SQS, RabbitMQ, Redis). Strong understanding of database technologies and ORMs (SQLAlchemy, Alembic). Comfortable with cloud-native architectures (AWS) and container orchestration (Kubernetes); can manage infrastructure and CI/CD pipelines. Skilled at designing and building robust APIs. Able to operate with a high degree of autonomy, handle ambiguity, and thrive in a fast-moving, startup-like environment. Driven by curiosity. You're someone who learns and stays up to date with this rapidly evolving field. Comfortable collaborating directly with product managers and customers to shape solutions. Nice to Have Trained ML models in the past and deployed them in production systems to generate impact to businesses. Experience in reinforcement learning. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$152,000&mdash;$228,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior AI Software Engineer

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.We’re looking for a Senior Lead, Internal Communications to join our high-performing team and report directly to the Director of Internal Communications. This role will be instrumental in shaping how we connect with, inform, and inspire our employees. You’ll help define our voice, drive messaging across the company, and partner with leaders to ensure our internal communications are clear, consistent, and aligned to our strategy and culture. We’re looking for a Senior Lead, Internal Communications to be a critical part of a high-performing team responsible for informing, inspiring, and aligning our global employee base. Reporting to the Director, Internal Communications, this person will play a key role in the management and creation for Klaviyo’s company-wide events and content, ensuring Klaviyos feel connected to the company’s mission, leaders, and customers. You’ll also support other internal communications programs and initiatives, partnering closely with cross-functional teams to deliver compelling messages. We are looking for a high-energy self-starter who loves to get creative across all mediums and is eager to make an impact on our culture.&nbsp; In this role you will: Play a key role in building and delivering company-wide communications campaigns and strategies that keep employees informed, engaged, and aligned. Create high-impact messaging and evolve the voice of our internal communications to ensure it is clear, consistent, and resonates across the organization. Collaborate closely with global business leadership to translate their vision into compelling executive communications and presentations, and give guidance on positioning and messaging Work closely with our People team to support communications across a range of initiatives including employee programs, culture initiatives, and organizational announcements. Support change management communications that help employees navigate change with clarity and confidence. Oversee the planning and execution of company-wide events — from town halls and kick-offs to onsite experiences — ensuring each moment reflects our priorities and drives alignment with high-quality content and messaging&nbsp; Continuously experiment with new formats and content approaches to keep internal communications fresh, inclusive, and effective. Use insights and feedback to optimize channel strategy, evolve messaging and improve employee engagement Who You Are: 10+ years of experience in internal and/or external communications. Exceptional writer and sharp editor who can translate executive vision into messaging and stories that land. Write with clarity, purpose and keen sense of audience and tone. Proven ability to work closely with senior leaders, exercising strong judgment, discretion, and a solutions-first mindset. Skilled at building compelling narratives that engage global employees, align teams, and strengthen culture. Adept at managing multiple priorities with precision, navigating cross-functional stakeholders and tight deadlines while thriving in a dynamic, fast-paced environment. Curious and excited about experimenting with and adopting AI tools to accelerate content development and communications impact. Experience leading live internal meetings, and confident working alongside executives to shape the message and moment. A team player who thrives in fast-paced, high-growth environments and believes great internal comms builds culture, clarity, and connection. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$145,600&mdash;$218,400 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Lead, Internal Communications

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Background Klaviyo operates a real-time data platform built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning &amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech. Area Overview The Data Exchange area is responsible for collecting, distributing, and orchestrating data movement into and out of Klaviyo and between Klaviyo domains through a variety of protocols and delivery mechanisms. In addition, we provide other engineering teams and 3rd-party developers with infrastructure and tools to easily build data syncing workflows. On a daily basis, we handle billions of interconnected data points with a wide range of freshness, consistency, and interoperability requirements. What You’ll Do Define technical strategy within the scope of Data Exchange and execute to improve the area's architecture, products, infrastructure, and processes. Contribute to defining strategic direction, planning the roadmap, escalating issues, and synthesizing feedback to ensure team success. Lead the technical evolution of the area, overseeing multiple teams and ensuring alignment with your pillar objectives, company goals, and long-term strategy. Ensure technical designs are properly evaluated across multiple teams, provide and respond to thoughtful feedback across the organization to improve technical designs. Act as domain leader and the interface between a group of teams and the rest of the organization. Build relationships with stakeholders including customers, product managers, cross-functional partners, and external partners. Communicate the strategic direction and the rationale behind it to the entire organization. Strategize and execute independently and through others. Set direction for multiple teams in partnership with their managers. Manage and mitigate risks to plans. Mentor other engineers regularly, primarily experienced lead and senior engineers. Ensure others in the area are developing skills they need to improve within the organization. Who You Are 12 years of experience in software development, strong knowledge of computer science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems. Proven expertise in applying relevant design patterns to implementing highly-scalable multi-tenant systems. 8 years of experience testing, developing, and launching complex software products, and 5 years of hands-on experience in software design and system architecture, with a focus on reliability, fault-tolerance, and high performance. Demonstrated experience in contributing to the product and platform vision, as well as defining the strategy within the broader scope of long-term organizational needs. Exceptional communication skills, 4 years of experience disseminating a technical vision through multiple scrum teams and across the organization Solid foundation in data processing systems, experience with big data stack, and expertise in building stream/batch processing applications Familiarity with multi-dimensional data modeling, data change management, data warehousing, data governance concepts, and serverless data architectures. Experience mentoring seasoned engineers, focusing on leads and seniors with 7-12 years of experience. BA or BS Degree in Computer Science, related field, or equivalent experience. Our Tech Stack Python, Django, FastAPI Apache Kafka, Apache Pulsar, RabbitMQ, Spark, Airflow, and other tech from the big data stack MySQL, PostgreSQL, Clickhouse, Redis Typescript, React, Babel, Jest, Webpack Graphite, statsd, Grafana AWS, Terraform, Docker, Kubernetes, Pantsbuild, Jenkins, Argo, and other modern DevOps tools &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$220,000&mdash;$330,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Lead Software Engineer - Data Exchange

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Account Executives at Klaviyo have the opportunity to make a huge impact — on our prospects, our company’s trajectory, and their own careers. We pride ourselves on being product experts who close deals the right way, with the right customers, and set them up for long-term success.As an AE at Klaviyo, you will run the full sales cycle — from qualification through demo, driving the buying process, and closing — while managing dozens of prospects simultaneously. The most successful AEs close over 70% of their opportunities, forecast with accuracy, and proactively manage and extract value from their territory over time. &nbsp; How You’ll Make an Impact Build Klaviyo’s client base across the EMEA region. Actively manage your pipeline and develop a strategy for long-term, sustained success. Support the success of your peers and collaborate cross-functionally. Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas. Exhibit Klaviyo’s values of accountability and effort in everything you do. Provide mentorship and guidance to new Account Executives. Expand your skillset by contributing to adjacent projects over time. Who You Are Minimum&nbsp;2 years’ experience carrying a net-new revenue quota&nbsp;with consistent overachievement selling MarTech SaaS solutions. Proven success selling to&nbsp;Founders, Business Owners, and Marketing leaders&nbsp;within the&nbsp;Ecommerce, Retail, or Consumer Brands&nbsp;space. Experience working in a&nbsp;high-velocity, high-volume sales environment, often with multiple stakeholders. Experience experimenting with AI in work or personal projects, with excitement to dive in and learn quickly. Demonstrated curiosity to responsibly explore new AI tools and workflows, finding ways to make work smarter and more efficiently. Fluent in English and German&nbsp;(both written and verbal). Motivated, ambitious, and inspired by exceeding goals. Resilient — not afraid to hear “no,” and able to turn setbacks into learning opportunities. Strong&nbsp;growth mindset&nbsp;with a rigorous approach to self-improvement. A collaborative teammate who is thoughtful, engaging, and energetic. Skilled at influencing and building strong relationships. Fully authorised to work in Ireland without restrictions. #LI-HybridOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€65.000&mdash;€65.000 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Customer Growth Account Executive, SMB - Southern Europe (French Speaking)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. About the team Klaviyo’s Global IT team — part of Global Technology Solutions (GTS) — powers the systems, tools, and infrastructure that keep the company moving fast. We build automation, platforms, and tooling that enable scalability, security, and employee productivity. &nbsp; The AI &amp; DevOps Engineering team is responsible for delivering the platforms and services that support Klaviyo’s internal use of AI and corporate stack automation. This includes secure LLM integrations, prompt APIs, CI/CD tooling, infrastructure-as-code, and systems that bridge the needs of IT, Security, and R&amp;D. Our goal is to make internal operations smarter, faster, and more reliable through modern engineering practices and emerging technology. About the role (you) As the Director of AI &amp; DevOps Engineering, you’ll lead a team of engineers focused on building and operating core internal platforms that support intelligent systems and developer velocity. You’ll define strategy, prioritize roadmap, and partner closely with teams across Klaviyo to operationalize AI tooling and modernize infrastructure. This role owns both the deployment and management of AI tools (e.g. ChatGPT, Claude, Gemini, Glean) and the development of internal DevOps systems (CI/CD, automation, monitoring, infrastructure provisioning). You’ll deliver shared services that empower internal teams to work more efficiently and focus on solving high-value problems. How you’ll have an impact Lead the engineering roadmap for internal AI platform services, DevOps automation, and infrastructure tooling. Build and scale developer tools such as CI/CD pipelines, container orchestration, GitHub integrations, and infrastructure-as-code. Partner with Engineering, Security, and Data teams to integrate LLMs and AI services in a safe, scalable way. Stand up and support AI services: vector search, internal plugins, prompt orchestration layers, and secure API routing. Enable teams across Klaviyo to integrate AI into workflows by supporting pilots, building SDKs, and maintaining internal knowledge bases. Drive systems automation for IT services—e.g., identity provisioning, SaaS lifecycle management, endpoint posture, and reporting. Mentor and grow a high-performing team of engineers with a focus on technical depth, quality delivery, and service ownership. Represent Global IT in technical steering conversations with R&amp;D, Product Infrastructure, and SecOps. What we’re looking for 10+ years of experience in infrastructure, DevOps, platform engineering, or enterprise IT systems. At least 3+ years leading technical teams in high-growth or scaled organizations. Proven experience designing and operating CI/CD systems, infrastructure-as-code (Terraform or similar), and observability stacks. Familiarity with integrating AI services or LLM APIs into business systems (e.g., OpenAI, Anthropic, Google Gemini, Glean). Strong understanding of platform scalability, service reliability, and engineering lifecycle automation. Experience managing cloud infrastructure (AWS, GCP), container orchestration (Kubernetes, ECS), and developer platforms. Ability to drive cross-functional collaboration and communicate technical priorities to both engineering and non-technical stakeholders. A pragmatic and systems-thinking mindset—you look for patterns and build for scale. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Nice to have Experience building internal developer platforms (IDPs) or platform-as-a-service environments. Understanding of secure LLM patterns: embeddings, vector DBs, prompt injection defense, etc. Familiarity with scripting languages (Python, TypeScript, Bash) and automation frameworks. Exposure to enterprise SaaS management (Trelica, ConductorOne), endpoint MDM (Jamf, Intune), and RBAC tooling (Okta, GWS). Knowledge of RAG pipelines, LangChain, or Weaviate for internal AI workflows. Past experience with cost optimization and performance tuning at the infrastructure layer. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$248,000&mdash;$372,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Director, Application Engineering

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. About the team Klaviyo’s Global IT team — part of Global Technology Solutions (GTS) — powers the systems, tools, and infrastructure that keep the company moving fast. We build automation, platforms, and tooling that enable scalability, security, and employee productivity. &nbsp; The AI &amp; DevOps Engineering team is responsible for delivering the platforms and services that support Klaviyo’s internal use of AI and corporate stack automation. This includes secure LLM integrations, prompt APIs, CI/CD tooling, infrastructure-as-code, and systems that bridge the needs of IT, Security, and R&amp;D. Our goal is to make internal operations smarter, faster, and more reliable through modern engineering practices and emerging technology. About the role (you) As the Director of AI &amp; DevOps Engineering, you’ll lead a team of engineers focused on building and operating core internal platforms that support intelligent systems and developer velocity. You’ll define strategy, prioritize roadmap, and partner closely with teams across Klaviyo to operationalize AI tooling and modernize infrastructure. This role owns both the deployment and management of AI tools (e.g. ChatGPT, Claude, Gemini, Glean) and the development of internal DevOps systems (CI/CD, automation, monitoring, infrastructure provisioning). You’ll deliver shared services that empower internal teams to work more efficiently and focus on solving high-value problems. How you’ll have an impact Lead the engineering roadmap for internal AI platform services, DevOps automation, and infrastructure tooling. Build and scale developer tools such as CI/CD pipelines, container orchestration, GitHub integrations, and infrastructure-as-code. Partner with Engineering, Security, and Data teams to integrate LLMs and AI services in a safe, scalable way. Stand up and support AI services: vector search, internal plugins, prompt orchestration layers, and secure API routing. Enable teams across Klaviyo to integrate AI into workflows by supporting pilots, building SDKs, and maintaining internal knowledge bases. Drive systems automation for IT services—e.g., identity provisioning, SaaS lifecycle management, endpoint posture, and reporting. Mentor and grow a high-performing team of engineers with a focus on technical depth, quality delivery, and service ownership. Represent Global IT in technical steering conversations with R&amp;D, Product Infrastructure, and SecOps. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. What we’re looking for 10+ years of experience in infrastructure, DevOps, platform engineering, or enterprise IT systems. At least 3+ years leading technical teams in high-growth or scaled organizations. Proven experience designing and operating CI/CD systems, infrastructure-as-code (Terraform or similar), and observability stacks. Familiarity with integrating AI services or LLM APIs into business systems (e.g., OpenAI, Anthropic, Google Gemini, Glean). Strong understanding of platform scalability, service reliability, and engineering lifecycle automation. Experience managing cloud infrastructure (AWS, GCP), container orchestration (Kubernetes, ECS), and developer platforms. Ability to drive cross-functional collaboration and communicate technical priorities to both engineering and non-technical stakeholders. A pragmatic and systems-thinking mindset—you look for patterns and build for scale. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have Experience building internal developer platforms (IDPs) or platform-as-a-service environments. Understanding of secure LLM patterns: embeddings, vector DBs, prompt injection defense, etc. Familiarity with scripting languages (Python, TypeScript, Bash) and automation frameworks. Exposure to enterprise SaaS management (Trelica, ConductorOne), endpoint MDM (Jamf, Intune), and RBAC tooling (Okta, GWS). Knowledge of RAG pipelines, LangChain, or Weaviate for internal AI workflows. Past experience with cost optimization and performance tuning at the infrastructure layer. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$248,000&mdash;$372,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Location: Boston Hybrid (3 days/week in office) Why You Should Join the Campaigns Configuration Team The Campaigns Configuration team is building the foundation for how Klaviyo customers create, manage, and schedule their marketing campaigns across various channels.&nbsp; This team also owns the reporting experiences that allow our customers to understand the performance and impact of their campaigns. By joining the Campaigns Configuration team, you will have the opportunity to have a direct impact on over 170,000 brands that use Klaviyo every day to engage with their customers. As the Engineering Manager for the Campaigns Configuration team, you will lead a group of fullstack engineers and collaborate with other engineering teams to build and evolve Klaviyo’s Campaigns product as our customer’s needs evolve. You will be responsible for guiding execution on major new Campaigns features, including additional sending channels, intelligent personalizations, and technical evolution. This role blends technical leadership, architectural direction, and people management.&nbsp; As the Engineering Manager of one of our flagship products, this role requires excellent communication and collaboration skills. You will work closely with product managers, product designers, and many other engineering teams to extend and drive evolution of the Campaigns product. How You Will Make a Difference Lead a team of engineers delivering fullstack, customer-facing features used across Klaviyo’s Campaigns product offering Set technical direction for multi-channel Campaigns (e.g., email, SMS, push), including intelligent personalization and future channel expansion Own end-to-end execution: scope initiatives, break down work, align dependencies, and deliver high-quality releases on predictable timelines Drive architectural decisions that prioritize scalability, reliability, and maintainability across services, data models, and shared component systems Partner closely with Product and Design to translate vision into intuitive, performant user experiences Grow and mentor engineers, fostering a high-performance and inclusive team culture Collaborate across Klaviyo to align roadmaps and ship cohesive, customer-delighting solutions Contribute hands-on via design docs, code reviews, and technical spikes to de-risk complex bets and model engineering excellence Who You Are 8+ years of software engineering experience with strong frontend and backend skills 5+ years of engineering management experience, ideally managing fullstack teams. Familiarity with frontend technologies like React, TypeScript, and state management tools such as Redux Comfortable contributing to backend systems using Python and Django, FastAPI (or equivalent) Skilled in system design, reusable component architecture, and scalable frontend platforms Familiarity DevOps tooling, cloud infrastructure (AWS), Terraform, etc. Proven track record delivering complex features in fast-paced, product-led environments Clear communicator, collaborative leader, and committed to continuous team improvement You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Technologies We Use React, TypeScript, Redux Python, Django, FastAPI MySQL, Redis, RabbitMQ, Pulsar,&nbsp; GraphQL, RESTful APIs AWS, Terraform, Kubernetes Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Campaigns

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo is seeking a pro-active, highly organized, collaborative, and resourceful Executive Business Partner (EBP) to provide business and administrative support to our Engineering Team. The EBP will act as an extension of their leaders to maximize their efficiency and effectiveness by ensuring the organizations’ operational cadence is clear and taking ownership of managing-up and downstream to ensure deliverables are met timely and accurately. Responsibilities will include calendaring/scheduling, preparing agendas, travel arrangements, and managing special projects as needed - such as organizing employee meetings and events, recognition incentives, employee engagement initiatives, etc. How You'll Make a Difference: Oversees scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance. Manages the operational cadence of assigned organization, to ensure that all pre-planning, meeting scheduling, and follow-up action items and communication cascades are completed for major business initiatives throughout the year. Attends meetings, takes notes on action items, and follows up with content and deliverables as needed.&nbsp; Tracks and helps drive completion of key deliverables and follow up on outstanding items. Organizes, executes, and assists with team activities (staff meeting agendas, on-sites/off-sites, team social events, etc.).&nbsp; May facilitate and lead org-wide employee meetings. Organizes, prioritizes and appropriately handles time-sensitive, confidential information and ensures action required is addressed in a timely manner. Completes travel arrangements and expense reimbursement reports for the executives you support. Partners with other Executive Business Partners to ensure cross-functional alignment on projects, company milestones, and internal events. Takes initiative on researching, implementing, and improving systems and processes. Owns small projects as they come up. Who You Are: Experience managing executive level calendars, coordinating complex travel arrangements, and handling budgets and expenses. Excellent verbal and written communication skills, ability to influence, and able to communicate with all levels of the organization. Ability to exercise complete discretion and handle highly confidential information with 100% integrity. Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast-paced environment. Exceptional organizational skills and attention to detail.&nbsp; Highly proactive in anticipating the needs of the people they support and in obtaining the information needed to successfully execute projects.&nbsp; Highly collaborative with a team-first mentality; experience partnering with key stakeholders on multiple projects.&nbsp; Strong relationship management skills, the ability to build a personal network throughout the company, and the ability to work with a variety of personalities. Self-starter who can operate independently and move quickly from one task to another; creative problem solver, seeks "win-win" solutions. Experience with event logistics, especially in a project manager capacity. Highly adept in Google Suite, Slack, Zoom, and other communication technologies. Proactively seek and implement constructive feedback to level up skills and knowledge. Education and Experience: 5+ years in an administrative support role of a VP level or higher. Experience working in fast-paced, hyper-growth, scaling high-tech companies. High school diploma or equivalent. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$80,000&mdash;$120,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Executive Business Partner, Engineering

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.As the Senior Director of G&amp;A Systems, you will be the strategic technology executive responsible for maturing and scaling the systems that form Klaviyo's corporate backbone. Reporting to the CIO, you will own the definitive technology vision and roadmap for our Finance, People, and Legal organizations. In this critical "leader of leaders" role, you will orchestrate a team of technology leaders to build a world-class, globally scalable, and compliant foundation. Your leadership will be instrumental in enabling Klaviyo’s continued growth by ensuring our most vital corporate operations are efficient, automated, auditable, and secure. What You'll Do Own the G&amp;A Technology Vision and Roadmap: Define and own the multi-year technology strategy for all General &amp; Administrative functions, ensuring tight alignment with the CFO, Chief People Officer, and General Counsel's strategic objectives and the company's financial plan.Own the enterprise application strategy, guiding platform decisions, process optimization and automation at scale. Lead a Team of Leaders: Lead, coach, and develop a high-performing organization, including a team of managers, engineers and architects. Set a high bar for strategic thinking, operational rigor, and proactive business partnership. Master the application systems Core: Provide strategic oversight for the entire financial and people systems landscape, including our ERP (Netsuite), Procure-to-Pay (Coupa), revenue systems and Treasury platforms. Ensure these systems are optimized for global scale and public company reporting demands. Build a World-Class People &amp; Legal Stack: Drive the forward-looking strategy for our People technology (Workday HCM, talent acquisition, total rewards) and Legal technology (contract lifecycle management, equity management) to create a best-in-class employee experience. Champion SOX Compliance and Data Integrity: Own the design, implementation, and operation of IT General Controls (ITGCs) for SOX compliance. Partner with Internal Audit and external auditors to ensure our systems and processes are auditable and secure. Drive key initiatives: Relentlessly pursue efficiency and scalability by automating core business processes, including procure-to-pay, record-to-report, and hire-to-retire, freeing up our G&amp;A teams to focus on higher-value work. Be an AI champion and change-agent within the organization to help our partners adopt best practices. Manage the G&amp;A Portfolio: Assume full ownership of the G&amp;A systems portfolio, including strategic planning, budget management, resource allocation, and executive-level vendor management to maximize ROI. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are Required Qualifications: 12+ years of progressive experience in enterprise systems or corporate IT, with proven success leading systems to support G&amp;A functions in modern, fast-growing tech/SaaS companies A systems thinker who sees the big picture but also understands the operational and technical details to get there. A trusted advisor and empathetic partner to the business functional leaders with the ability to translate business needs into systems solutions.. 5+ years of experience in a "leader of leaders" role, with a demonstrated ability to manage and develop other managers. Extensive domain expertise in technology strategy for both Finance and HR within a global, public company. Deep, practical experience with SOX IT General Controls (ITGCs) and a history of successful partnerships with internal and external audit teams. Proven track record owning and delivering multiple large-scale system implementations (e.g., ERP, HCM) from business case through to adoption and value realization. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Preferred Qualifications: Deep architectural knowledge of Netsuite/Oracle ERP and Workday HCM is strongly preferred. Experience with modern Legal and Compliance technology platforms (e.g., Ironclad, OneTrust). Experience leading technology integration and business process harmonization for M&amp;A. An MBA or other relevant advanced degree. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$208,000&mdash;$312,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Director, G&A Systems

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo is seeking a Contracts Manager to join our growing legal team. This role will be based out of Boston, Denver or San Francisco. Your primary responsibilities will be to manage a large volume of inbound and outbound contracts and work with various Klaviyo business teams to handle contracts through review, negotiation and execution. You will work cross-functionally with various business stakeholders, procurement and sales teams, to support contract reviews and negotiations and increase efficiencies in the legal contracting process. The role calls for a strong business partner who is an independent thinker with strong communication, negotiation and analytical skills, the ability to resolve complex issues in an effective and solution-oriented manner, and the ability to manage multiple projects and transactions at the same time. How You Will Make A Difference&nbsp; Structure, review, negotiate and advise on a variety of commercial agreements including master services agreements, data processing agreements, service orders, non-disclosure agreements, and vendor contracts Understand and analyze contracts from varying purchase types (SaaS, Marketing, Consulting, etc.) and assess risk based on the needs of diverse business teams Partner closely with the procurement team on vendor contracts and the sales team on customer deals Assist in building and improving agreement templates and legal contracts processes Manage risk and ensure business and compliance needs including data privacy requirements Work with business stakeholders, procurement and sales to develop best-in-class processes to reduce friction and increase quality of contract reviews and negotiations Manage competing priorities and expectations in a highly dynamic work environment Handle other special projects as assigned and build relationships across the organization Who You Are Bachelor's degree from accredited college or university 3-5 year(s) experience in negotiating complex technology agreements, professional services agreements, data processing agreements, and marketing contracts, with a cloud or software company Broad knowledge of legal principles and procedures as they relate to contracts Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration Ambitious self-starter willing to roll up their sleeves; team-oriented with a sense of humor A practical, business-oriented approach and excellent communication skills with the ability to distill complex legal concepts into simple, actionable recommendations High level of integrity, professionalism, intellectual curiosity and willingness to grow We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$88,000&mdash;$132,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Contracts Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. &nbsp; Dublin, Ireland (Hybrid: 3 days p/week in office) &nbsp; Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success, and we're building our brand new PE team in our new Dublin office. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for German-fluent Product Experts who are passionate about providing the best support to our EMEA customers who are scaling their businesses with Klaviyo. How you will make a difference: Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Develop an in-depth knowledge of the Klaviyo platform Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies Diagnose software issues and resolve escalated customer complaints engage using established processes Provide support &amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions) Communicate thoughtfully and effectively with all Klaviyo customers Document troubleshooting and problem resolution steps Who You Are: We’re looking for individuals who thrive in challenging situations and brings a positive, self-driven attitude. You'll have a track record of finding creative solutions to unique problems and love supporting customers in a collaborative way. Must-Haves Fluent English &amp; German language skills (written and spoken)&nbsp; 3+ years experience working in a customer-facing role where you’ve successfully troubleshooted and resolved software/ SaaS issues You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Excellent communication skills: clear, empathetic, and able to explain technical concepts in simple terms Comfortable working in a high-volume, fast-paced environment, meeting and exceeding defined metrics and KPIs while maintaining quality of service Flexibility to work varied shifts (occasional 8am - 4pm or 10am - 6pm alongside standard 9am - 5pm) Collaborative mindset: loves to share knowledge, contribute ideas, and support teammates Proactive and positive: self-motivated, adaptable, and willing to go above and beyond for customers Full authorisation to work in Ireland without any restrictions Nice-to-Haves Experience troubleshooting: APIs, integrations, HTML/ CSS/ JavaScript, or networking basics (DNS, IPs) Background in MarTech SaaS, email deliverability, or e-commerce platforms Familiarity with tools like Zendesk, G-Suite, or similar Klaviyo Product Certification (can be achieved after joining) #LI-Hybrid #LI-JW1 We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€40.000&mdash;€60.000 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Customer Support Specialist, German-Fluent

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Job Summary The Senior Renewals Specialist serves as a key functional member of the GTM team as they are responsible for orchestrating successful and timely renewals for manually-contracted Klaviyo customers. As our install base continues to grow rapidly, the Renewals Specialist partners closely with the Customer Success and Sales Teams to proactively drive all administrative aspects of the renewal process while also facilitating any upsell discussions. A successful Renewal Specialist is adept at working cross-functionally and is organized, detail-oriented, and thrives in a fast-paced environment. Responsibilities: Schedule, attend, and document customer renewal calls Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Leverage systems data and info from CSM to understand current customer state Scope contract options and/or levers and facilitate any internal approvals needed Identify any add-on or cross-sell opportunities and facilitate conversation to Account Executives when necessary Work collaboratively with internal resources such as Sales Operations, Finance, and Legal to get all orders booked per company guidelines Perform other related duties as assigned Requirements: 3-4 years of business development, customer success, sales support, or renewals experience You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Excellent verbal and written communication skills Excellent customer service skills Excellent time management skills with a proven ability to meet deadlines Excellent organizational skills and attention to detail Critical thinker who can help create and improve processes Education and Experience: High school diploma or equivalent work experience, a Bachelor’s degree or above a plus. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:$112,000&mdash;$168,000 AUDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Renewals Specialist

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Product Managers at Klaviyo are passionate about building products that delight customers and solve meaningful problems. Our ability to deeply understand customer needs and deliver products with strong product-market fit has been a major driver of Klaviyo’s success and rapid growth.&nbsp;Please note that this role is located in Boston and requires 3 days/week onsite in our office. Fully remote candidates will not be considered at this time.&nbsp; About the Role: We’re now looking for a Senior Product Manager to lead the evolution of Klaviyo’s API platform—an essential pillar that empowers developers, partners, and technical users to build and integrate seamlessly with Klaviyo. As a Senior PM on the API team, you’ll play a central role in shaping the future of Klaviyo’s developer experience. You’ll work closely with engineers, designers, and cross-functional teams to build powerful, reliable, and developer-friendly APIs. Your work will directly impact how Klaviyo customers and partners access, manipulate, and activate customer data. How You’ll Make a Difference: Drive business outcomes by defining and delivering high-impact API capabilities that expand Klaviyo’s reach and deepen integration opportunities. Own the roadmap for APIs across core domains—prioritizing based on impact, technical feasibility, and customer needs. Serve technical users by developing a strong point of view on the needs of developers, partners, and power users working with customer data at scale. Partner across the organization, working with other product teams to ensure our APIs are extensible, secure, and built with long-term scalability in mind. Communicate clearly and frequently, both in writing and in meetings, to align stakeholders and drive clarity on direction and priorities. Act as the voice of the developer, spending time with customers and partners to understand how they use Klaviyo’s APIs—and where we can do better. What You'll Do: Manage a product roadmap for Klaviyo’s APIs—balancing new feature development, platform investments, and technical debt. Write clear, comprehensive specs that break down complex problems into detailed use cases, anticipate edge cases, and ensure a seamless developer experience. Work closely with engineering and design to iterate on API design and documentation, ensuring high usability and consistency. Ship features that deliver tangible value to customers and partners while maintaining high standards of quality and reliability. Continuously learn about emerging API standards, developer expectations, and partner needs to keep Klaviyo’s APIs modern and competitive. Who You Are: You have 6+ years of experience in product management, ideally working on APIs, developer platforms, or data-focused products. You have strong technical intuition and are comfortable collaborating with engineers and understanding architectural trade-offs. You’re a rigorous thinker who enjoys breaking down complex problems and designing elegant, scalable solutions. You are customer-obsessed, especially about serving developers and technical users. You are an excellent communicator, particularly in writing, and can drive alignment across technical and non-technical stakeholders. You thrive in a fast-paced, high-growth environment and are motivated by solving hard problems with smart, collaborative teams. &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Product Manager, API's

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.We love tackling tough engineering problems and look for Engineers who are passionate about building, owning, and scaling features and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Klaviyo operates a real-time data platform written in Python and built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. About the Team: The Data Warehousing Team is responsible for the majority of real-time analytical queries at Klaviyo. We process thousands of queries per second to power Klaviyo’s analytical reporting capabilities.&nbsp; How you'll make a difference: As a software engineer on this team, you will be responsible for designing, building, and maintaining systems to support core product areas in Klaviyo. You will work with a cross functional team to help refine feature specifications, collaborate on technical design documents, deploy system infrastructure, write high quality code, and operate large scale systems in production. You will also review other engineer’s designs and code to provide technical feedback and improvements as you grow your own skill set.&nbsp; Team Tech Stack Python ClickHouse Kafka ZooKeeper Django Redis Must Have: Highly skilled in using at least one modern programming language 4+ years of experience in a software engineering discipline Experience with backend, service oriented application development Experience with OLAP databases&nbsp; schema design normalization / denormalization trade-offs performance operations Able to communicate well Able to work with others on a team Able to learn continuously and adapt to a high growth environment Able to stick with and solve difficult problems Bachelor's degree in Computer Science or equivalent experience. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with distributed systems Experience performance tuning and scaling systems Experience with high volume data processing and storage systems Experience using Linux operating systems Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$120,000&mdash;$180,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Software Engineer II, Data Warehouse

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.About the Team: The Channel Rendering and Engagement (CRE) team is responsible for the high-performance systems that power the rendering, delivery, and engagement tracking of communications across all channels at Klaviyo—including email, SMS, push, and more. We build and maintain the core infrastructure that ensures every message is generated, delivered, and tracked reliably, at scale, and in compliance with industry standards. This role will contribute to architecture and implementation of complex distributed backend services, ensuring high throughput and low latency. Success in this role relies on both technical excellence and the ability to work across teams and roles. How You Will Make a Difference: Own and drive key components of the email pipeline architecture Design and implement scalable, high-throughput services in Go Develop systems that manage message queues and email delivery Help ensure our systems scale with customer growth, especially as we bring on larger enterprise accounts Collaborate cross-functionally to ensure the highest standards of performance, reliability, and deliverability Who You Are: Senior-level backend engineer with strong systems design skills Proficient in Go (required). experience with Python is a plusExperienced working with high-throughput distributed systems Familiar with message queues (e.g., Pulsar, Kafka, RabbitMQ, SQS) Comfortable working independently on projects from design through production Able to thrive in a mostly remote team and deliver in a high-autonomy environment Technologies We Use: Languages: Go, Python Infrastructure: AWS, DynamoDB, Kubernetes, Terraform Frameworks: Gin (Go), Django (Python) &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$152,000&mdash;$228,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Software Engineer - Channel Rendering

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.About the Role Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company’s growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You’ll optimize existing products and create new solutions that redefine what’s possible for our customers. As a Senior Engineer, you’ll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You’ll also act as a leader and mentor, and drive key technology decisions. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance. The New Products team drives Klaviyo’s most ambitious innovations—creating and scaling the company’s boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo’s future through experimentation, creativity, and executional excellence. What We’re Looking For A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code. 7+ years of experience in a software engineering role. Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies. Experience leading projects and being accountable for their outcomes. Experience mentoring team members or driving initiatives that help the team learn new skills. Experience conducting code reviews and running a robust testing cycle. Experience working in agile, fast-paced environments. Nice to Have Skills with Python and related technologies Skills with React and related technologies Experience developing digital marketing or customer data software solutions. Experience with machine learning. Experience building cloud-native solutions, ideally with AWS. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$152,000&mdash;$228,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Software Engineer - New Products

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success. AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term. How You’ll Make an Impact: Build Klaviyo’s client base across EMEA Actively manage your pipeline and develop a strategy for long-term sustained success Support the success of your peers Exhibit Klaviyo’s values of accountability and effort&nbsp; Provide guidance and support to new Account Executives&nbsp; Expand your skillset by participating in adjacent tasks over time Who You Are: Minimum 1 years' experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders Experienced in and highly comfortable with outbounding and have creative techniques/ strategies Fluent in English &amp; French (written &amp; verbal).&nbsp; Excited, motivated, and inspired by exceeding goals&nbsp; Aren’t afraid to hear no and embrace failure as an opportunity to improve&nbsp; Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it&nbsp; Are encouraging of your team, thoughtful, engaging, and energetic&nbsp; Are adept at influencing and relationship building #LI-Hybrid&nbsp; &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€47.500&mdash;€47.500 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Account Executive, Entrepreneur - Southern Europe (French)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, Product Managers are true owners. You’ll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You’ll help shape the future of how our customers leverage their data — and in doing so, shape the future of Klaviyo’s platform itself.&nbsp;Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time.&nbsp; About the Team: Klaviyo’s Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization’s customer and related data.&nbsp;Within this pillar, the Events Team owns Klaviyo’s largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases. We’re seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo’s most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences. What You’ll Need: 4+ years of Product Management experience, ideally with highly technical or infrastructure products. Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization. Familiarity with systems like ClickHouse and distributed data stores. Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data. Demonstrated experience balancing technical depth with business impact. Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing. A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes. How You’ll Make a Difference: You’ll take ownership of the systems and strategies that make event data fast, reliable, and cost-effective.&nbsp; Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&amp;D teams to evolve our event model and align with overall data strategy. Deliver business impact: Enhance platform scalability and optimize event processing efficiency. Your First 90 Days First 30 Days: During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product. Spend time in Support, helping customers work through issues.&nbsp; There’s no better way to get a holistic understanding of the product, and to get to know our customers. Be introduced to everyone you will need to know in order to be successful in your role. Next 60 Days: Take ownership of Events roadmap Take ownership of a key area of the product, and become the go-to expert for that area. Have a quick impact by shaping and building your first product features. Next 90 Days: Formulate the strategy and roadmap for your product area. Start contributing to knowledge sharing with the larger product team.&nbsp; We value learning and growth very highly. Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Product Manager, Events

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Klaviyo is a leading marketing platform that helps eCommerce store owners deliver a more personalized experience for their customers. Klaviyo has helped brands across the world make more than $3.7 billion in revenue in the last year alone. It has never been easier to create deeper, higher-value customer relationships, which is why an average of 67 brands move to Klaviyo every day. As an organization, we approach challenges with humility, radical collaboration, take ownership of our contributions, and embrace a growth mindset that pushes us to be remarkable each day.&nbsp; Klaviyo’s Commitment to Diversity Equity &amp; Inclusion (DEI): Klaviyo believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive. About The Team We are looking for a Snr Mid Market Customer Success Manager to join our Sydney Office who is passionate about providing the best experience and support to APAC customers.&nbsp; Our Sydney team began to take shape in early 2022 and has now built our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity. This is your unique opportunity to join us at a very early stage and help to shape our future. Working at Klaviyo means you’ll work on things you never imagined you would; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are.&nbsp;&nbsp; About the Role Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about partnering with Mid Market brands using Klaviyo to drive revenue and growth. You are passionate about finding creative solutions to unique problems, you thrive in challenging situations and you want to apply these skills to solve problems for customers using our software. This is a great opportunity for someone with a passion for customer success, has strong technical skills, and a previous background in ecommerce or general strategic marketing solutions. With our Asia expansion goals, Mandarin speaking will be an added advantage. How You'll Make a Difference Passionately establishing yourself as the trusted advisor for ~40 Mid Market/Enterprise Klaviyo customers Strategically consult with these customers to devise strategies to help increase email and SMS revenue for all customers through the Klaviyo platform Use creative problem solving to help customers reach their business goals and maximize the value they are getting from Klaviyo Build strong relationships with customers to drive executive stakeholder alignment on both the customer and Klaviyo side Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals Ensuring customer sentiment is strong, serving as an internal advocate for your customers and leading cross-functional efforts to solve for the customer Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion. Who You Are 5+ years of account management experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time Excellent program management skills, you are able to own customer projects from scoping &amp; planning through to implementation and measuring success&nbsp; You are a trusted advisor to your customers, able to assist in prioritizing initiatives based on competing priorities and resources. You can effectively push back and challenge customers, and leverage data to reinforce your recommendations Excellent communication skills via phone, video conference and email Curious and eager to learn You are adaptable to change and thrive working in a fast paced environment Experience managing customer relationships through Salesforce, Gainsight or similar CRMs and experience using email / SMS marketing platforms and E-Commerce platform &nbsp; Nice to Have Familiarity with Klaviyo; completing the Product Certificate is a plus &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:$124,000&mdash;$186,000 AUDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior CSM, Mid-Market

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Named as one of the UK’s ‘Great Places To Work’ for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further.&nbsp; We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo’s Mid-Market and Enterprise Businesses. Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 4+ years of experience working with Mid-market / Enterprise accounts with a track record for building and nurturing relationships with multiple stakeholders in an account Already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluent in German and English to business proficiency &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:£72,000&mdash;£108,000 GBPGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Customer Success Manager (German Speaking)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.As the Manager of Customer Success - you will lead a team of 8-10 Customer Success Managers (CSMs) dedicated to supporting our customers. This role involves overseeing the recruitment, evaluation, training, and coaching of an experienced team in a dynamic and rapidly evolving environment. Your primary focus will be to understand the unique challenges and needs of our managed customers and drive the vision for their optimal customer experience. You will collaborate closely with other Customer Success leaders to cultivate a team of highly successful Customer Success professionals. Together, you will ensure the delivery of exceptional customer service to our rapidly growing global customer base. As a key player in our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value. Your performance will be measured by the team's ability to retain customers and maintain high levels of customer satisfaction. How You’ll Make a Difference: Manage a team of 8-10 direct reports - recruit, interview, hire, and train new team members Serve as a coach and a leader, helping to develop the skills of your individual contributors so they can achieve their career goals and proactively (and collaboratively) remove obstacles Serve as a point of escalation for customer issues, resolving them in a manner that builds trust with customers and Klaviyo team members Manage day-to-day operations, forecasting, data analysis, goal setting, career development, performance management, and process improvement Manage NPS and retention for your team, discovering trends to improve or capitalize on to improve customer outcomes Develop strong relationships with sales, onboarding, marketing, and product teams to understand customer challenges and needs Be a leader within the company, exemplifying an excellent attitude that inspires others to do their best work. Drive sustainable, long-term customer value by ensuring exceptional customer service and support. Monitor and measure team performance based on customer retention and satisfaction metrics. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2+ years managing a Customer Success Team in a high-growth SaaS company Experience working with, or managing a team who works with high-value customers A track record of creatively problem-solving and collaborating with Sales, Product, and Marketing teams to create an exceptional customer experience Experience in marketing or advising customers on marketing strategy. SaaS MarTech experience is a plus Experience handling escalated customer issues and building trust with team members and customers Proven ability to deliver strategic recommendations to customers to improve product adoption and marketing efforts You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$116,000&mdash;$174,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Manager, Customer Success

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Why You Should Join the Email Platforms Team: The Email Platforms team at Klaviyo is building the next generation of infrastructure to support reliable, scalable, and performant email delivery. Our mission is to help Klaviyo reach enterprise scale by evolving and owning our email sending pipeline end-to-end. We're investing heavily in our homegrown email delivery infrastructure, giving us greater control, performance, and reliability in how we deliver emails for some of the largest brands in the world. You’ll join a high-impact, high-ownership team tackling technical challenges around high-throughput systems, distributed messaging, and service performance at scale. Our work directly impacts customer satisfaction and business success. If you’re excited about email infrastructure, systems design, and high-scale backend development in Go, this is the role for you. How You Will Make a Difference: Own and drive key components of the email pipeline architecture Design and implement scalable, high-throughput services in Go Develop systems that manage message queues and email delivery Help ensure our systems scale with customer growth, especially as we bring on larger enterprise accounts Collaborate cross-functionally to ensure the highest standards of performance, reliability, and deliverability Who You Are: Senior-level backend engineer with strong systems design skills Proficient in Go (required). experience with Python is a plusExperienced working with high-throughput distributed systems Familiar with message queues (e.g., Pulsar, Kafka, RabbitMQ, SQS) Bonus: Experience with email infrastructure, MTAs, deliverability, or mailops Comfortable working independently on projects from design through production Able to thrive in a mostly remote team and deliver in a high-autonomy environment Technologies We Use: Languages: Go, Python Infrastructure: AWS, DynamoDB, Kubernetes, Terraform Frameworks: Gin (Go), Django (Python) Messaging: Pulsar, Kafka, other message queues Email Systems: MTA’s (GreenArrow), Proxy servers, email deliverability tools, monitoring tools &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$152,000&mdash;$228,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Software Engineer - Email Platforms

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.About the Role Klaviyo is looking for a Full Stack Engineer to support key initiatives that enhance our product offerings and drive company growth. In this role, you'll play a critical part in delivering end-to-end solutions using both front-end and back-end technologies. You’ll improve existing products and develop new capabilities that push the boundaries of what’s possible for our customers. As a Software Engineer II, you’ll tackle complex challenges, explore multiple solutions, and weigh business and technical trade-offs to determine the best path forward. You’ll actively contribute to team discussions and help shape important technology decisions. You'll also be responsible for shipping well-designed, thoroughly tested solutions that prioritize reliability and performance. On the&nbsp;Flows Insight &amp; Management&nbsp;team, we focus on crafting an exceptional user experience for the Flows product area which empowers users to to build, manage, and analyze automated workflows seamlessly. Our work revolves around an intuitive visual editor that lets users create and modify flows with ease, as well as the rich insights and analytics that help them understand how their flows are performing. We also manage APIs that integrate with other services, creating a powerful ecosystem for users to drive automation in new and exciting ways. Collaboration is key to what we do. We actively partner with engineering teams across the organization, giving us exposure to diverse parts of the product and opportunities to impact various projects. This keeps us engaged with a variety of challenges and solutions, as we’re always learning and evolving. Looking to the future, our team is focused on expanding the capabilities of Flows. We’ll be enhancing our flow editor and ecosystem to make it even easier to build and expand on flows. We’re also building smarter recommendations and actionable insights to help users optimize their flows. With our continued evolution, we envision Flows not just as a tool, but as a platform that empowers teams to do more, build more, and connect seamlessly. What We’re Looking For A proven track record of building high-quality products and systems, with a focus on writing clean, maintainable code 3+ years of experience in a software engineering role Experience building end-to-end software solutions or deep experience with both front-end and back-end technologies Familiarity with code reviews and leading or participating in robust testing practices Experience working in agile, fast-paced environments Nice to Have Experience with Python and related technologies Experience with React and related technologies Background in digital marketing or customer data software Exposure to machine learning concepts or applications Experience building cloud-native solutions, ideally on AWS &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$120,000&mdash;$180,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Software Engineer II - Flows & Insight Management

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Get to Know Klaviyo At Klaviyo, we empower creators to own their destiny. Our SaaS platform provides businesses of all sizes with powerful, easy-to-use marketing automation tools, making first-party data accessible and actionable like never before. We are a team of ambitious, bold peers who are insatiably curious and meticulous in our craft. As we scale globally, we are seeking a foundational leader to build and lead our Site Reliability and Security Engineering functions from our new strategic hub in Dublin.&nbsp;&nbsp; About the Team The SRE &amp; Security Engineering team is the bedrock of trust for the 169,000+ businesses that rely on Klaviyo to power their growth. This team is responsible for the secure reliability, scalability, and performance of our entire platform: from our core data processing pipelines to our cutting-edge AI services. As a foundational leader in our new Dublin office, you will build this team from the ground up, establishing a center of excellence for platform integrity and playing a pivotal role in Klaviyo’s European expansion. You will be the ultimate custodian of the trust our customers place in us every day.&nbsp;&nbsp; How You'll Make a Difference Architect and Lead: Define the vision, strategy, and roadmap for a unified SRE and Security Engineering organization. You will build and mentor a world-class, multi-disciplinary team of engineers in Dublin, fostering a culture of operational excellence, proactive problem-solving, and blameless learning. Champion Secure Reliability: Drive a "secure and reliable by design" philosophy across all of engineering. Partner with product and platform teams to embed security and reliability principles into the entire software development lifecycle, from initial design to production deployment. Own Platform Integrity: Take ownership of the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for Klaviyo’s global platform. Build a Modern Security Program: Lead the evolution of our security program, including application security, vulnerability management, incident response, and infrastructure hardening. Ensure our platform is defended against modern threats and meets the highest security standards. Drive Automation: Build the "paved road" for Klaviyo engineers by developing automated, self-service tooling and infrastructure that enables teams to "move fast, no shortcuts".&nbsp;&nbsp; Ensure Global Compliance: Serve as the on-the-ground technical leader for GDPR and other international data protection regulations. You will be responsible for implementing and verifying the technical controls that safeguard customer data and ensure compliance. Lead Through Incidents: Command both security and reliability incidents, guiding teams to rapid resolution while fostering a culture of blameless post-mortems that drive meaningful, systemic improvements. Who You Are You are a proven engineering leader with a track record of building and scaling high-performing, geographically distributed teams in a fast-paced SaaS environment. You are intellectually curious and a continuous learner, with a deep understanding of both modern reliability principles and the evolving cybersecurity threat landscape.&nbsp;&nbsp; You are a "Driver" who is biased toward action. You don’t wait for problems to find you; you proactively identify risks and rally teams to solve them.&nbsp;&nbsp; You are a cross-functional influencer and an exceptional communicator, capable of articulating complex technical concepts to diverse audiences, from engineers to executives to enterprise customers.&nbsp;&nbsp; You are a player-coach who can dive deep into technical details with your team while also developing and articulating a long-term strategic vision.&nbsp;&nbsp; You are passionate about building a strong, inclusive team culture and have experience integrating new teams with existing ones across different time zones and cultures. You thrive in an environment of high ambiguity and rapid change, embodying a "1% done" mindset and seeing opportunity in every challenge.&nbsp;&nbsp; What You'll Need 10+ years of experience in software engineering, with at least 5+ years in a leadership role managing SRE, DevOps, or Security Engineering teams. Proven experience building and scaling engineering teams, ideally with experience establishing a new team or office. Deep, hands-on experience with cloud-native production systems at scale (AWS preferred). Strong technical background in distributed systems, observability, container orchestration (Kubernetes), infrastructure as code (Terraform), and CI/CD principles. Demonstrable experience leading a modern security engineering function, including application security, vulnerability management, and incident response. Deep, practical experience implementing technical controls for GDPR compliance and familiarity with other security frameworks (e.g., SOC 2, ISO 27001). Experience managing geographically distributed teams and fostering a strong, unified culture across multiple time zones. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€175.000&mdash;€175.000 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Director, Site Reliability Engineering & Security

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we believe the future of software lies not in productivity tools for human users but in software that can run and optimize itself based on outcome or reward metrics. We’ve built the infrastructure and application that serve as the interface between businesses and consumers. We now have over 167,000 customers, billions of consumer profiles, and hundreds of billions of customer messages and follow-on conversion data. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business. As a Sr. AI Engineer at Klaviyo, you’ll play a key role in designing and building scalable backend systems and user experiences that power our AI products and AI agent solutions. You’ll partner closely with product managers, machine learning engineers, and data scientists, to drive real-world impact at scale. This is a backend-heavy role with opportunities to influence architecture, async processing pipelines, distributed systems, and more. How You Will Make a Difference Design and build backend systems that support scaling our AI solutions for 167K+ customers. Develop robust, reliable and scalable data collection and processing pipelines for machine learning models to train and consume. Develop robust, reliable and scalable services to serve AI models in production environments. Contribute to evolving our agentic architecture — making our AI agents more self-sufficient and performant. Contribute to a culture of ownership, experimentation, and customer-centric product thinking. Who You Are 5–7 years of professional experience in software engineering, with a strong focus on backend systems and distributed architectures. Have hands-on experience building and deploying generative AI and agentic AI applications into production, with expertise in prompt engineering, few-shot learning, fine tuning and evaluation. Experienced backend engineer with a strong track record of building scalable, distributed systems, especially in the service of AI agent capabilities. Proficient in Python and modern backend frameworks (FastAPI, Django preferred). Experience creating human and automated evals to ensure high AI model quality. Proficient in big data tools such as Apache Spark and Hadoop. Deep experience with asynchronous processing and distributed task queues (Celery, Kafka, SQS, RabbitMQ, Redis). Strong understanding of database technologies and ORMs (SQLAlchemy, Alembic). Comfortable with cloud-native architectures (AWS) and container orchestration (Kubernetes); can manage infrastructure and CI/CD pipelines. Skilled at designing and building robust APIs. Able to operate with a high degree of autonomy, handle ambiguity, and thrive in a fast-moving, startup-like environment. Driven by curiosity. You're someone who learns and stays up to date with this rapidly evolving field. Comfortable collaborating directly with product managers and customers to shape solutions. Nice to Have Trained ML models in the past and deployed them in production systems to generate impact to businesses. Experience in reinforcement learning. Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:£110,000&mdash;£110,000 GBPGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Background Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. Klaviyo’s Core Data Platform consists of 3 key entities: Profiles (our customer’s customer), Objects (ex: Products &amp; Custom), and Events (the actions taken). Events are the backbone of Klaviyo. Most of our customers view Klaviyo through the lens of events. Events are key to our real time automations, insights and emerging AI feature set.&nbsp; At Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning &amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech. How you’ll make an impact: This team is the backbone of klaviyo’s data platform enabling all our segmentation, flows, and analytics. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company. What You Will Do Lead, manage, and mentor a team of software engineers that designs and develops the event platform Own features that thousands of our customers and internal teams rely on daily to drive their business forward Coordinate a team of 6-10 engineers to deliver projects that enhance Klaviyo’s event platform capabilities Work closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery Think in systems, help design and improve architectural patterns to ensure they are performant and scalable Actively participate in code reviews and contribute to the development of technical solutions to complex problems Foster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations Participate in the technical interview process to help maintain a high bar for our growing teams What We’re looking for:&nbsp; 10+ years of experience in software development with 3+ years of experience in Engineering Management You are passionate about and have proven experience being a coach and a mentor for team members and helping them grow You’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary Experience working with internal stakeholders on feature, technical, and architectural specifications Proficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion Experience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases You have architected, built and delivered at least one complex data processing system Experience with large scale data pipelines and real time data ingestion You know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own Excellent communication and interpersonal skills Nice to have: Experience working with both monolithic and microservices architectures Experience debugging performance issues and improving system performance Experience working with cloud technologies (AWS, GCP, Azure) Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$188,000&mdash;$282,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Engineering Manager, Events

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.The SMB Customer Growth Sales Manager will be responsible for hiring, training, coaching, and leading a team of ~7-9 Account Executives. The SMB segment includes Klaviyo’s install base customers who each drive $2.5-30M in annual revenue. The manager will constantly raise the bar of excellence in hiring, development, holding direct reports accountable to KPIs, operating highly effectively cross-functionally, and providing Senior Sales Leadership with accurate forecasts and any notable updates or learnings from the field. Our past three Quarterly Earnings Reports have highlighted SMB Customer Growth work, cross-sell sales growth excellence, and specific customers sold by this organization. This is an opportunity to lead a team that is immediately impacting the growth of Klaviyo as a public company.&nbsp; This is a hybrid position based in our Denver office, with the expectation of 3 days/week in-office. The on-target-earnings include a 60% base salary and 40% uncapped variable, plus restricted stock units and benefits. How You Will Make a Difference: Recruit, interview, hire, train, and retain top talent Train, develop, and build out an ongoing skills analysis aimed at designing a scalable curriculum for improvement/advancement We invested in Force Management (Command of the Sale/MEDDPIC) and while experience here is a plus, this is also an opportunity to develop yourself and your sales professionals with the most elite level of sales process Manage the accuracy of the forecast and identify lead indicators of success Demonstrate high emotional intelligence and adapt your communication and/or coaching style accordingly to your direct reports Drive efforts in generating and closing cross-sell and upsell opportunities Collaborate across various internal teams to ensure a positive customer experience and a progressive internal workflow Oversee and inspect the daily workflow of your team in order to promote KPI accountability and identify coaching opportunities Identify and address gaps in performance or areas for improvement and build strategic coaching plans Lead weekly 1:1s with direct reports and weekly team meetings that motivate and enable the team around key objectives Provide constructive and timely performance evaluations Share constructive and timely career development discussions Handle discipline and termination of employees in accordance with company policy Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly. Who You Are: 3+ years of Sales Management experience leading sales teams that require both complex and transactional deal cycles Proven track record of being a consistent top sales performer with a multi-product/platform sales process – experience in the MarTech or Ecommerce space is ideal Highly organized, process driven, and cross-functional relationship builder Comfortable being uncomfortable in an extremely fast paced, constantly changing growth environment Displays ownership of their team/business with an operationally driven management operating cadence Passionate about training, coaching, leadership, and development Confident and comes to the table with a learning mindset and point of view around sales excellence Highest caliber sales professional with experience managing multiple internal and external stakeholders Willing to travel 1-2X/qtr for marketing events, leadership offsites, conferences, customer on-sites Data-driven, detail oriented, organized, and a self-starter You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table.As part of your craft, you’re curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft. You don’t wait to be told what tool to try—you explore, test, and share what works. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$138,000&mdash;$138,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

CG Sales Manager 1 - SMB

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning &amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Team Overview: Klaviyo operates a real-time and offline data analytics platform that is built for massive scale and hosted on Amazon Web Services (AWS). The DataLake team ingest billions of data points per day to power core, Klaviyo functionality and generate data-driven insights. These interactions are ingested from disparate sources, persisted into the Data Lake, materialized into analytical storage, and used to power AI models. As an Engineer on the Data Lake Team, you will have ownership over defining the evolutionary, technical vision for our large-scale data processing systems. You will be responsible for designing, implementing, and optimizing mission-critical data pipelines and storage solutions, leveraging technologies like EMR, Spark, and Flink. You’ll work on ensuring scalability, performance, and reliability while mentoring team members and driving technical excellence. Please note: this role is based in Boston, MA and requires a hybrid, in-office component. &nbsp;Team Tech Stack: Python (Node or Java)&nbsp; Apache Spark, Apache Flink Airflow Kafka, Apache Pulsar MySQL Kubernetes AWS (including EMR, S3, Redshift) &nbsp; How You'll Make a Difference Implement scalable, fault-tolerant data pipelines using distributed processing frameworks like Apache Spark and Flink on AWS EMR, optimizing for throughput and latency Design batch and real-time, event-driven data workflows to process billions of data points daily, leveraging streaming technologies like Kafka and Flink. - Optimize distributed compute clusters and storage systems (e.g., S3, HDFS) to handle petabyte-scale datasets efficiently, ensuring resource efficiency and cost-effectiveness. Develop robust failure recovery mechanisms, including checkpointing, replication, and automated failover, to ensure high availability in distributed environments Optimize data storage and processing systems to handle petabyte-scale datasets efficiently, ensuring performance and cost-effectiveness. Collaborate with cross-functional teams to deliver actionable datasets that power analytics and AI capabilities. Implement data governance policies and security measures to maintain data quality and compliance. Own the technical direction of highly visible data systems, improving monitoring, failure recovery, and performance. Mentor engineers, review technical documentation, and articulate phased approaches to achieving the team’s technical vision. Contribute to the evolution of internal data processing tools and frameworks, enhancing their scalability and usability &nbsp; Must Have: 4+ years of experience in software development, with at least 2 years focused on data engineering and distributed systems. Hands on with Python and SQL, with experience in backend development. Experience with distributed data processing frameworks such as Apache Spark and Flink. Proven track record of designing and implementing scalable ETL/ELT pipelines, ideally using AWS services like EMR. Strong knowledge of cloud platforms, particularly AWS (e.g., EMR, S3, Redshift), and optimizing data workflows in the cloud. Experience with data pipeline orchestration tools like Airflow. Familiarity with real-time data streaming technologies such as Kafka or Pulsar. Understanding of data modeling, database design, and data governance best practices. Excellent problem-solving skills and the ability to thrive in a fast-paced, collaborative environment. Strong communication skills with experience mentoring or leading engineering teams. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$120,000&mdash;$180,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp; Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Software Engineer II, Data Lake

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success. AEs at Klaviyo run the entire sales cycle from qualification to demo, to driving the buying process to close with minimal air support all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term. How You’ll Make an Impact: Build Klaviyo’s client base across EMEA Actively manage your pipeline and develop a strategy for long-term sustained success Support the success of your peers Exhibit Klaviyo’s values of accountability and effort&nbsp; Provide guidance and support to new Account Executives&nbsp; Expand your skillset by participating in adjacent tasks over time Who You Are: Minimum 1 years' experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions (essential) Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders Experienced in and highly comfortable with outbounding and have creative techniques/ strategies Fluent in English &amp; Spanish (written &amp; verbal).&nbsp; Excited, motivated, and inspired by exceeding goals&nbsp; Aren’t afraid to hear no and embrace failure as an opportunity to improve&nbsp; Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it&nbsp; Are encouraging of your team, thoughtful, engaging, and energetic&nbsp; Are adept at influencing and relationship building #LI-Hybrid&nbsp;We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€47.500&mdash;€47.500 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Account Executive - Entrepreneur  - Southern (Spanish Speaker)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Account Executives bei Klaviyo haben die Möglichkeit, großen Einfluss auf den Erfolg und die Entwicklung von Klaviyo und damit auch auf ihre eigene Karriere zu nehmen. Unsere AEs sind Produktexperten, die wissen, wie sie Geschäfte abschließen – mit den richtigen Kunden, denen sie zum Erfolg verhelfen.Im Zuge unserer Expansion nach Deutschland wirst du Teil eines brandneuen Gründerteams in München, das das internationale Wachstum vorantreibt. Als AE mit Schwerpunkt Mid-Market+ bist du sowohl für die Gewinnung neuer Logos als auch für den Ausbau bestehender Kundenbeziehungen verantwortlich. Du durchläufst den gesamten Verkaufszyklus ohne überbordende Unterstützung – von der Lead-Qualifizierung über Demos bis hin zum Kaufabschluss – und verwaltest dabei Dutzende Interessenten und aktive Kunden. Die besten AEs zeichnen sich durch eine Abschlussquote von 70 %, präzise Geschäftsprognosen und die proaktive Erweiterung bestehender Accounts aus. Zugleich pflegen sie Kundenbeziehungen und maximieren den langfristigen Wert ihres Gebiets. Was du bewirken wirst: Du baust die Kundenbasis von Klaviyo im Mid-Market+ in Deutschland auf. Du bist Gründungsmitglied unseres deutschen Go-to-Market-Teams in München und trägst dazu bei, unsere Präsenz in der Region zu gestalten. Du verwaltest aktiv deine Pipeline und entwickelst eine Strategie für langfristigen und nachhaltigen Erfolg. Du unterstützt den Erfolg deiner Kolleg*innen. Mit Verantwortungsbewusstsein und Einsatz repräsentierst du die Werte von Klaviyo. Neuen Account Executives bietest du Anleitung und Unterstützung. Du entwickelst deine Fähigkeiten weiter, indem du dich im Laufe der Zeit auch an angrenzenden Aufgaben beteiligst. Dein Profil: Du sprichst fließend Deutsch und Englisch (in Wort und Schrift). Seit mindestens 5 Jahren erreichst du gesetzte Netto-Neuumsatz-Quoten und kontinuierliche Spitzenleistungen beim Verkauf von MarTech-/Marketing-Automatisierungs-/SaaS-Lösungen für Kundendatenplattformen auf dem deutschen Markt. Du verfügst über ein tiefes Verständnis des Ökosystems von E-Commerce-/Retail-/D2C-Marken in Deutschland. Du hast Erfahrung im Verkauf an C-Suite- und Marketing-Personas und fundierte Kenntnisse im Bereich E-Commerce/Retail/Marken. Du bist es gewohnt, in einem schnelllebigen und umsatzstarken Vertriebsumfeld zu arbeiten, oft zusammen mit mehreren Stakeholdern. Du bist begeistert und motiviert, Ziele nicht nur zu erreichen, sondern zu übertreffen. Du hast keine Angst vor einem Nein und betrachtest Misserfolge als Chancen zur Verbesserung. Mit einer ausgeprägten Wachstumsmentalität bist du stetig auf der Suche nach Optimierungen und verfolgst diese konsequent. Du kannst geschickt Einfluss nehmen und Beziehungen aufbauen. Du förderst dein Team, bist aufmerksam, verbindlich und engagiert. Du verfügst über eine uneingeschränkte Arbeitserlaubnis in Deutschland. Klaviyo in DeutschlandAls eines der ersten Teammitglieder vor Ort in München wirst du maßgeblich daran beteiligt sein, die Präsenz von Klaviyo in Deutschland aufzubauen. Als Mitglied unseres EMEA-Teams stehen dir herausragende Benefits zur Verfügung, von denen du sowohl in beruflicher als auch in privater Hinsicht profitierst. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here.We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.Base Pay Range in Local Currency:€105.000&mdash;€105.000 EURGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Account Executive, Mid Market - Central Europe

klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we love to build intuitive customer experiences. You will be our first KPPL (HR) Product Manager tasked with designing and building technology solutions that offer a simple, innovative and interactive end to end experience in the employee journey. We believe that this newly created position will be a game changer for all Klaviyos as we continue on our rocketship growth trajectory.&nbsp; In this role, you’ll be expected to demonstrate proficiency in these key areas: Employee Centric You’ll define clear and actionable problem statements to help inform the end to end employee experience while displaying a comprehensive understanding of cutting edge HR platforms and tools You’ll leverage employee insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria You’ll obsess over user experience and seek to create world class, omni-channel experiences Business Focused&nbsp; You’ll own the KPPL tech product roadmap, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes You will seek ways to simplify and automate existing processes, leveraging tools and systems as necessary but also pushing to lighten the burden of current processes by questioning the need as well as looking for alternative, faster and simpler ways to solve the problem. You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team Technology Driven You’ll understand and leverage technology and end-state architecture vision to partner with our People Tech team to drive comprehensive design decisions out of white space technical problems You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside the People Tech Team Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer&nbsp; Transformational Leadership You’ll develop and communicate a short and long term vision to key stakeholders and cross functional teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in influencing at all levels You’ll play a Player Coach role to both teams and individual Klaviyos to develop and embed product mindset across the KPPL organization You could be a great fit if you are: Intellectually Curious. You seek to understand and know when to ask why, you get excited about exploration and are not afraid to put your ideas out there or hunt down the non obvious answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator &amp; Influencer.You can boil down complex ideas clearly into a simple statement and bring others along regardless of who you are trying to influence. You can hang with the CEO one day and an early in career Klaviyo the next.&nbsp; Roll Up Your Sleeves-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work. You fixate on the details and want to be in the weeds. Passionate for HR Products. You care about the employee journey and want to contribute to employee success. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our employees to fully understand their needs. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team Player. You enjoy working with diverse people and driving toward a common goal. You have the ability to put the good of Klaviyos before yourself and establish long-lasting relationships. Basic Qualifications: At least 5 years of HR tech product management experience&nbsp;&nbsp; Preferred Qualifications: HR Domain experience or exposure New Product Introduction Architecting the employee experience Competitive and requirement analysis 2+ years of experience in Agile environment We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$156,000&mdash;$234,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

KPPL Product Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. We’re looking for a Lead Product Manager to lead high-impact, cross-functional product initiatives. This role is ideal for someone who thrives in complexity, loves solving hard problems, and can drive meaningful business outcomes through product development. You’ll be responsible for setting product vision, driving strategy, and delivering results that delight customers and elevate team performance. Please not that this role is located in Boston and requires 3 days/week in our office. Fully remote candidates will not be considered at this time.&nbsp; How You’ll Make a Difference: Lead product strategy: Define success, identify high-impact problems, and align with broader business objectives. Own prioritization and roadmap: Balance long-term vision with immediate needs, using data to guide investment decisions. Drive execution: Collaborate cross-functionally to set goals, remove blockers, and deliver against milestones. Champion the customer: We cannot build products that exceed our customer’s expectations without truly understanding those customers. That’s why Senior Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power. Communicate effectively: Clearly articulate strategy and progress to stakeholders, ensuring transparency and alignment. Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators. Mentor and lead: Senior Product Managers are expected to be leaders on the team, identifying ways to accelerate or level up the rest of the product team and finding ways to push them forward, as well as being a go-to resource for other product managers. Deliver business outcomes: Focus on driving measurable results through thoughtful, rigorous problem-solving and strong execution. Think deeply, act decisively: Senior Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we’re making the best decision possible at all times. You should love to tease out problems, break them down to small, digestible pieces, and put them back together elegantly. Influence beyond your domain: Resolve dependencies and align adjacent product areas to ensure a cohesive experience. What You’ll Do: Build and maintain a product roadmap that reflects customer needs, technical feasibility, and business impact Write detailed product specifications that cover use cases, edge cases, and implementation paths Collaborate with engineering, design, and other departments to ship high-quality features and improvements Analyze product performance and continuously identify opportunities for optimization or innovation Act as a champion for the customer, maintaining a deep understanding of their problems and workflows Constantly learn and adapt—diving deep into unfamiliar areas and emerging technologies when necessary Who You Are: 12+ years of experience in the tech industry, with at least 5 years in a product management role Experience leading cross-functional teams and managing products across their full lifecycle Strong technical intuition and the ability to work closely with engineering teams on architectural decisions Proven track record of delivering high-impact products and improving team efficiency Exceptional communication skills, particularly in written form, with an ability to bring clarity to complex ideas Deep user empathy and experience gathering insights from a wide range of stakeholders Data-informed mindset with experience analyzing large datasets and using metrics to guide decisions Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$168,000&mdash;$252,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Lead Product Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.At Klaviyo, we love to build intuitive customer experiences. You will be our first KPPL (HR) Product Manager tasked with designing and building technology solutions that offer a simple, innovative and interactive end to end experience in the employee journey. We believe that this newly created position will be a game changer for all Klaviyos as we continue on our rocketship growth trajectory.&nbsp; In this role, you’ll be expected to demonstrate proficiency in these key areas: Employee Centric You’ll define clear and actionable problem statements to help inform the end to end employee experience while displaying a comprehensive understanding of cutting edge HR platforms and tools You’ll leverage employee insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria You’ll obsess over user experience and seek to create world class, omni-channel experiences Business Focused&nbsp; You’ll own the KPPL tech product roadmap, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes You will seek ways to simplify and automate existing processes, leveraging tools and systems as necessary but also pushing to lighten the burden of current processes by questioning the need as well as looking for alternative, faster and simpler ways to solve the problem. You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team Technology Driven You’ll understand and leverage technology and end-state architecture vision to partner with our People Tech team to drive comprehensive design decisions out of white space technical problems You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside the People Tech Team Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer&nbsp; Transformational Leadership You’ll develop and communicate a short and long term vision to key stakeholders and cross functional teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in influencing at all levels You’ll play a Player Coach role to both teams and individual Klaviyos to develop and embed product mindset across the KPPL organization You could be a great fit if you are: Intellectually Curious. You seek to understand and know when to ask why, you get excited about exploration and are not afraid to put your ideas out there or hunt down the non obvious answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator &amp; Influencer.You can boil down complex ideas clearly into a simple statement and bring others along regardless of who you are trying to influence. You can hang with the CEO one day and an early in career Klaviyo the next.&nbsp; Roll Up Your Sleeves-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work. You fixate on the details and want to be in the weeds. Passionate for HR Products. You care about the employee journey and want to contribute to employee success. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our employees to fully understand their needs. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team Player. You enjoy working with diverse people and driving toward a common goal. You have the ability to put the good of Klaviyos before yourself and establish long-lasting relationships. Basic Qualifications: At least 5 years of HR tech product management experience&nbsp;&nbsp; Preferred Qualifications: HR Domain experience or exposure New Product Introduction Architecting the employee experience Competitive and requirement analysis 2+ years of experience in Agile environment &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$156,000&mdash;$234,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Product Manager, People Operations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Background Klaviyo operates a real-time data platform built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines. We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning &amp; scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech. Area Overview The Data Exchange area is responsible for collecting, distributing, and orchestrating data movement into and out of Klaviyo and between Klaviyo domains through a variety of protocols and delivery mechanisms. In addition, we provide other engineering teams and 3rd-party developers with infrastructure and tools to easily build data syncing workflows. On a daily basis, we handle billions of interconnected data points with a wide range of freshness, consistency, and interoperability requirements. What You’ll Do Define technical strategy within the scope of Data Exchange and execute to improve the area's architecture, products, infrastructure, and processes. Contribute to defining strategic direction, planning the roadmap, escalating issues, and synthesizing feedback to ensure team success. Lead the technical evolution of the area, overseeing multiple teams and ensuring alignment with your pillar objectives, company goals, and long-term strategy. Ensure technical designs are properly evaluated across multiple teams, provide and respond to thoughtful feedback across the organization to improve technical designs. Act as domain leader and the interface between a group of teams and the rest of the organization. Build relationships with stakeholders including customers, product managers, cross-functional partners, and external partners. Communicate the strategic direction and the rationale behind it to the entire organization. Strategize and execute independently and through others. Set direction for multiple teams in partnership with their managers. Manage and mitigate risks to plans. Mentor other engineers regularly, primarily experienced lead and senior engineers. Ensure others in the area are developing skills they need to improve within the organization. Who You Are 12 years of experience in software development, strong knowledge of computer science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems. Proven expertise in applying relevant design patterns to implementing highly-scalable multi-tenant systems. 8 years of experience testing, developing, and launching complex software products, and 5 years of hands-on experience in software design and system architecture, with a focus on reliability, fault-tolerance, and high performance. Demonstrated experience in contributing to the product and platform vision, as well as defining the strategy within the broader scope of long-term organizational needs. Exceptional communication skills, 4 years of experience disseminating a technical vision through multiple scrum teams and across the organization Solid foundation in data processing systems, experience with big data stack, and expertise in building stream/batch processing applications Familiarity with multi-dimensional data modeling, data change management, data warehousing, data governance concepts, and serverless data architectures. Experience mentoring seasoned engineers, focusing on leads and seniors with 7-12 years of experience. BA or BS Degree in Computer Science, related field, or equivalent experience. Our Tech Stack Python, Django, FastAPI Apache Kafka, Apache Pulsar, RabbitMQ, Spark, Airflow, and other tech from the big data stack MySQL, PostgreSQL, Clickhouse, Redis Typescript, React, Babel, Jest, Webpack Graphite, statsd, Grafana AWS, Terraform, Docker, Kubernetes, Pantsbuild, Jenkins, Argo, and other modern DevOps tools We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$220,000&mdash;$330,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo’s fast growth will ensure that opportunities abound.&nbsp;&nbsp;&nbsp; We’re looking for a Senior Product Manager to lead high-impact, cross-functional product initiatives. This role is ideal for someone who thrives in complexity, loves solving hard problems, and can drive meaningful business outcomes through product development. You’ll be responsible for setting product vision, driving strategy, and delivering results that delight customers and elevate team performance.&nbsp;Please not that this role is located in Boston and requires 3 days/week in our office. Fully remote candidates will not be considered at this time.&nbsp; How You’ll Make a Difference: Lead product strategy: Define success, identify high-impact problems, and align with broader business objectives. Own prioritization and roadmap: Balance long-term vision with immediate needs, using data to guide investment decisions. Drive execution: Collaborate cross-functionally to set goals, remove blockers, and deliver against milestones. Champion the customer: We cannot build products that exceed our customer’s expectations without truly understanding those customers. That’s why Senior Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power. Communicate effectively: Clearly articulate strategy and progress to stakeholders, ensuring transparency and alignment. Someone who joins Klaviyo must be exceptional at articulating their thinking through the written word. As a company, our success is gated on collectively being great and prolific communicators. Mentor and lead: Senior Product Managers are expected to be leaders on the team, identifying ways to accelerate or level up the rest of the product team and finding ways to push them forward, as well as being a go-to resource for other product managers. Deliver business outcomes: Focus on driving measurable results through thoughtful, rigorous problem-solving and strong execution. Think deeply, act decisively: Senior Product Managers at Klaviyo think deeply, quickly, and analytically. The rigor of thought is extreme here so we can ensure we’re making the best decision possible at all times. You should love to tease out problems, break them down to small, digestible pieces, and put them back together elegantly. Influence beyond your domain: Resolve dependencies and align adjacent product areas to ensure a cohesive experience. What You’ll Do: Build and maintain a product roadmap that reflects customer needs, technical feasibility, and business impact Write detailed product specifications that cover use cases, edge cases, and implementation paths Collaborate with engineering, design, and other departments to ship high-quality features and improvements Analyze product performance and continuously identify opportunities for optimization or innovation Act as a champion for the customer, maintaining a deep understanding of their problems and workflows Constantly learn and adapt—diving deep into unfamiliar areas and emerging technologies when necessary Who You Are: 8+ years of experience in the tech industry, with at least 5 years in a product management role Experience leading cross-functional teams and managing products across their full lifecycle Strong technical intuition and the ability to work closely with engineering teams on architectural decisions Proven track record of delivering high-impact products and improving team efficiency Exceptional communication skills, particularly in written form, with an ability to bring clarity to complex ideas Deep user empathy and experience gathering insights from a wide range of stakeholders Data-informed mindset with experience analyzing large datasets and using metrics to guide decisions Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments &nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Senior Product Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Product Managers at Klaviyo are passionate about building products that delight customers and solve meaningful problems. Our ability to deeply understand customer needs and deliver products with strong product-market fit has been a major driver of Klaviyo’s success and rapid growth.&nbsp;Please note that this role is located in Boston and requires 3 days/week onsite in our office. Fully remote candidates will not be considered at this time.&nbsp; About the Role: We’re now looking for a Senior Product Manager to lead the evolution of Klaviyo’s API platform—an essential pillar that empowers developers, partners, and technical users to build and integrate seamlessly with Klaviyo. As a Senior PM on the API team, you’ll play a central role in shaping the future of Klaviyo’s developer experience. You’ll work closely with engineers, designers, and cross-functional teams to build powerful, reliable, and developer-friendly APIs. Your work will directly impact how Klaviyo customers and partners access, manipulate, and activate customer data. How You’ll Make a Difference: Drive business outcomes by defining and delivering high-impact API capabilities that expand Klaviyo’s reach and deepen integration opportunities. Own the roadmap for APIs across core domains—prioritizing based on impact, technical feasibility, and customer needs. Serve technical users by developing a strong point of view on the needs of developers, partners, and power users working with customer data at scale. Partner across the organization, working with other product teams to ensure our APIs are extensible, secure, and built with long-term scalability in mind. Communicate clearly and frequently, both in writing and in meetings, to align stakeholders and drive clarity on direction and priorities. Act as the voice of the developer, spending time with customers and partners to understand how they use Klaviyo’s APIs—and where we can do better. What You'll Do: Manage a product roadmap for Klaviyo’s APIs—balancing new feature development, platform investments, and technical debt. Write clear, comprehensive specs that break down complex problems into detailed use cases, anticipate edge cases, and ensure a seamless developer experience. Work closely with engineering and design to iterate on API design and documentation, ensuring high usability and consistency. Ship features that deliver tangible value to customers and partners while maintaining high standards of quality and reliability. Continuously learn about emerging API standards, developer expectations, and partner needs to keep Klaviyo’s APIs modern and competitive. Who You Are: You have 6+ years of experience in product management, ideally working on APIs, developer platforms, or data-focused products. You have strong technical intuition and are comfortable collaborating with engineers and understanding architectural trade-offs. You’re a rigorous thinker who enjoys breaking down complex problems and designing elegant, scalable solutions. You are customer-obsessed, especially about serving developers and technical users. You are an excellent communicator, particularly in writing, and can drive alignment across technical and non-technical stakeholders. You thrive in a fast-paced, high-growth environment and are motivated by solving hard problems with smart, collaborative teams. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo’s fast growth will ensure that opportunities abound.&nbsp; This role can be remote in the Domestic United States! About this team: Klaviyo’s messaging platform powers billions of email messages and hundreds of millions of SMS messages and push notifications daily. By working alongside a team of talented Product Managers, Engineers, and Data Scientists in the messaging space, you'll play a key role in ensuring that our platform can meet the accelerating growth and scale requirements of our customer base, while enabling the addition of future messaging channels.&nbsp; As the Senior Product Manager of Messaging Orchestration, you will lead the teams responsible for enabling message rendering, personalization, and sending from Klaviyo’s platform to our customers’ end recipients. You will be responsible for understanding existing internal patterns around message lifecycles across all channels, as well as platform enhancements that would enable future customer use cases. You will take ownership of Klaviyo’s home-built engagement tracking service, which enables timely &amp; accurate reporting for Klaviyo customers across all channels, and collaborate with the APIs team to make Klaviyo’s offering more robust for users leveraging programmatic sending.&nbsp; This role requires strong Product sense, technical orientation, and cross-functional work experience to navigate roadmaps and coordinate releases across several teams. In addition to being comfortable engaging with Engineering to understand and help make decisions on technical tradeoffs, the ideal candidate will also operate with a business-oriented mindset to identify and build cases for new revenue-driving SKUs that can unlock customer use cases and move Klaviyo’s overall messaging platform forward. You must be comfortable operating in and overcoming ambiguity to clarify opportunities and deliver impact.&nbsp; How you'll make a difference: Develop a deep understanding of the discrete components of Klaviyo's message sending pipelines, as well as the lifecycle of any given message, across all channels. Develop a feature roadmap to merge business demands with technical needs, spanning Product, Engineering, and the Go-To-Market organization to derive a top-down priority across functions, as well as modeling associated impact measurement for each feature.&nbsp; Become the business-facing representative for the Unified Channels Platform, delivering and maintaining documentation, communicating technical constraints, and identifying business opportunities that can be unlocked with further platform progress. Define a strategy around improving Klaviyo’s Engagement Tracking service, including a re-examination of how Klaviyo identifies and provides customer toolsets around non-human interactions (NHIs) in messaging analytics &amp; attribution.&nbsp; Identify, size, and formulate strategies to alleviate messaging pipeline bottlenecks leveraging our internal pipeline analytics service; prioritize incremental observability and granularity wins as needed. Take ownership of Klaviyo’s Smart Sending feature set, collaborating with the Data Science team to enable model-driven messaging outcomes and redefine how Klaviyo helps its customers maximize ROI for marketing messaging without inundating their customers.&nbsp; Drive programmatic parity of Klaviyo’s messaging feature set across channels through partnership with the APIs team. Partner with the Platform Anti-Abuse team, as well as across Channel messaging teams, to standardize patterns of abusive content checks, as well as relevant observability, within Klaviyo’s messaging pipelines.&nbsp; Partner with Product Management peers and Engineering counterparts across Channel Infrastructure to understand the pain points of onboarding new channels from recent stakeholder experiences, distilling insights into a framework to minimize friction for future channel onboarding. Who you are: A highly experienced Product Manager with over 5 years’ experience in a SaaS environment, with recent experience operating within one or more messaging ecosystems.&nbsp; Comfortable with defining research spikes and requirements around customer-facing experiences, as well as back-end systems. Familiar with constraints and tradeoffs around message throughput and delivery (e.g. email deliverability and deferrals, SMS aggregation and throttling, etc) Experienced with working across multiple stakeholders across various functions in large scale, high priority projects where strong coordination and timely communication are valued at a premium. Experienced with API design across messaging and reporting use cases. Experience working alongside Data Scientists, including an understanding of tradeoffs between different model approaches, edge case handling, etc.&nbsp; Comfortable asking difficult questions to eliminate ambiguity, and oriented towards defining and maintaining requisite documentation. A team player who can collaborate and build trust with engineers, designers, data science and other cross-functional teammates. Think creatively and approach problems with system-level thinking. Nice to have: Direct experience scaling one or more messaging platforms, preferably an “owned” channel (e.g. Email, SMS, or Push). Experience working within one or more of the following messaging channels: Email, SMS, Push, WhatsApp. Experience working directly, or with Engineers, to build net-new APIs – including necessary guardrails to prevent unintended usage / abuse. Experience with webhook-driven event reporting and/or message engagement tracking. &nbsp; #LI-Remote&nbsp; We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$140,000&mdash;$210,000 USDGet to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. &nbsp; By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.&nbsp; You can find our Job Applicant Privacy Notice&nbsp;here&nbsp;and here (FR). &nbsp;

Get a job referral to Klaviyo

Your career is worth investing in.

Get unlimited referrals with Premium.