There are a billion good intentions tucked inside each and every one of us. At GoFundMe, we believe that the impulse to help a person, fix a neighborhood, or change a nation should never be ignored. In fact, it should be shared with the entire world. 
That’s why we make it easy to inspire the world and turn your compassion into action. By giving people the tools they need to capture and share their story far and wide, we have built a community of more than 200 million donors and helped organizers raise over $15 billion for the causes important to them—and we are just getting started. 


Staff Security Engineer

Staff Software Engineer

Director, Security Engineering

Senior React Developer

Senior Software Engineer

Principal Product Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our Senior Events Content Manager. We're seeking a highly organized, creative, and strategic content leader to own and drive content strategy across our community and events portfolio - brand events, field events, community engagements, and our flagship conference, Collaborative. You'll be the connective tissue between event strategy and the content that makes each experience resonate: from keynote narratives and session abstracts to speaker prep materials and post-event assets. This is an ideal opportunity for someone who thrives at the intersection of storytelling, event programming, and project management - and who can translate complex, mission-driven themes into compelling, action-oriented content for diverse audiences. The Job Content Strategy &amp; Programming Define content themes, messaging frameworks, and programming strategies for all events - brand, field, and community. Lead end-to-end content strategy and execution for Collaborative, GoFundMe's flagship conference, ensuring alignment with business goals, brand voice, and audience needs. Shape and sequence agendas, keynotes, breakouts, and ancillary sessions in partnership with key stakeholders. Develop and submit session proposals - including topic briefs, speaker rationale, and learning objectives that ladder up to overall event strategy and programming goals. Integrate product positioning and key messaging seamlessly into event content — ensuring every session earns its place on the agenda. Identify, pitch, and secure keynote and featured speakers, managing outreach from prospecting through confirmation; build a long-term speaker pipeline. Leverage audience data, post-event feedback, and engagement metrics to continuously refine content strategy and session effectiveness. Collaborate with the Communications and Product Marketing teams on overarching themes, story development, and message consistency across channels. Content Development &amp; Writing Write and edit content for speaking sessions, executive presentations, panel discussions, and event programming materials. Co-create and refine content with customers, external speakers, and internal leaders - translating complex ideas into clear, compelling narratives. Develop speaker preparation materials including briefing documents, rehearsal guides, and "Know Before You Go" resources. Produce event marketing content - email campaigns, landing pages, session descriptions, social copy - in partnership with broader marketing teams. Project Management Build and maintain content templates and toolkits that scale across a growing events calendar. Project &amp; Workflow Management Own and manage content schedules to ensure all deliverables and assets are completed on time. Maintain a structured, documented process for content reviews, approvals, and version control. Track key performance indicators (attendance, evaluations, NPS, session ratings) and share insights with stakeholders to inform future programming. Cross-Functional Collaboration Partner with Comms, Marketing, Product, Sales, and Customer Success to align event content with business goals. Build strong, trust-based relationships with customers, thought leaders, and external speakers to deliver impactful event experiences. Serve as a strategic advisor to internal leaders preparing for keynotes or executive presentations. You 5–7 years of experience in content strategy, event content management, or related fields (B2B marketing, brand storytelling, or corporate communications). Exceptional writing, editing, and storytelling skills, with the ability to simplify complex concepts. Demonstrated experience developing content for large-scale conferences, executive presentations, or multi-format event programs. Strong project management skills with proven success in managing multiple deadlines and stakeholders. Experience developing content for conferences, executive presentations, or large-scale events. Experience working within the nonprofit and/or social sector, with an understanding of the unique needs and perspectives of mission-driven organizations. Demonstrated ability to connect content strategies to sales and marketing goals. Skilled in creating and editing presentations (PowerPoint, Keynote, Google Slides). Ability to collaborate effectively across departments and with external stakeholders. Highly organized, detail-oriented, and disciplined. Preferred Familiarity with event production and audience engagement strategies. Experience with content marketing platforms and project management tools (ClickUp). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The annual U.S. salary range for this full-time position is $105,000.00 - $158,000.00. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please fill out this accommodation form. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees. We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMe’s Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please fill out this accommodation form. &nbsp; #LI-REMOTE

Senior Events Content Manager

Benefits Manager

Lead Software Engineer - Full stack (Classy Live)

Senior Director of Data Science & Analytics

Senior Site Reliability Engineer

Senior Revenue Accountant

Senior Technical Product Manager (Payments)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for a Senior Operations Program Manager, preferably located in Chicago, Illinois. This role is a key contributor to our Program Management team, reporting to the Senior Manager, Program Management. In this dynamic role, you will be responsible for enhancing our global customer experience through supporting strategic initiatives that drive growth, efficiency, automation, and effectiveness across GoFundMe’s operations teams. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. The Job Drive cross-functional initiatives across Operations, Product, Risk, Customer Care, and more - leading projects from strategy to execution to measurable outcomes Proactively identify and solve operational bottlenecks, designing sustainable improvements that prevent issues before they happen Bring curiosity about automation and AI to every project, scaling smarter instead of harder Influence senior stakeholders by framing problems clearly, driving alignment, and ensuring adoption of new ways of working Build strong partnerships with external vendors and tools providers, ensuring they deliver on performance, cost, and innovation to support Operations’ goals Autonomously own high-impact projects end-to-end, while contributing to broader strategic initiatives Maintain clear, living documentation for processes and tools that keep our teams moving fast Measure what matters - track success, performance, and adoption with data-driven reporting and insights Keep a pulse on payments, charitable giving, fintech, and trust &amp; safety trends - and translate them into smarter operational strategies You&nbsp; 4+ years of experience in Business Operations, Strategy, Project Management, or a related field Bachelor’s or equivalent degree in business, engineering, finance, economics, or similar discipline A proven operator - you know how to turn an idea into execution, and execution into impact Collaborative and influential - a trusted partner who can align teams and move work forward Analytical and curious - you find patterns, ask the right questions, and solve problems creatively Adaptable and resilient - you thrive in fast-moving environments with shifting priorities Tech and AI-savvy - you lean into tools, automation, and data to get better outcomes Strong communicator, detail-oriented, and relentless about quality Preferred Prior experience with payments, fintech, ecommerce, social media, or marketplace companies Prior experience with Looker, Tableau, or similar BI tools Experience with (or strong interest in) trust &amp; safety, compliance, customer support, or payments risk operations Knowledge of regulatory compliance and risk trends in the ecommerce, marketplace, or financial services industries Curiosity about AI and automation with ideas for applying them to operational improvements Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $87,500 - $148,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Senior Operations Program Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The&nbsp;GoFundMe Pro team is searching for our next Technical Support Engineer 1. This position investigates, triages, and documents technical issues in production for our non-profit customers. Responsibilities include managing communication with customers and escalation queues, troubleshooting unexpected behavior, writing tickets, coordinating important cases with fellow TSEs, and escalating cases for additional troubleshooting. Additional duties involve supporting the Customer Experience Org by providing technical training and educating the GoFundMe Pro CX team. Success in this position requires strong troubleshooting skills, effective time management, clear communication, and collaboration with internal GoFundMe Pro teams and customers. The Job Manage initial investigation of escalated cases. This includes: Applying critical thinking and attention to detail to determine root cause of unexpected behavior Responsible for the majority of queue management and first response SLAs Spend as much as 45 minutes investigating, triaging, and documenting newly reported unexpected behavior If unable to resolve within 45 minutes, communicate and escalate with more senior TSEs Continual customer communication on cases not escalated to more senior TSEs Write accurate and clear JIRA tickets. This includes: Describing the issue, expected results, and steps to reproduce Technical details like API values, links to errors, and screenshots of errors in the dev console Create and complete Database updates to track database work Collaborate internally and cross-functionally. This includes: Triage high priority tickets with more senior TSEs Support Generalists and wider CX Org on a day-to-day basis Familiarize self with internal technical documentation to develop technical skills You&nbsp; Technical knowledge of software applications, troubleshooting, and basic programming Strong written and verbal communication skills Customer service experience Time management skills and ability to manage multiple priorities Teamwork and collaboration skills Critical thinking skills Attention to detail Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-RC1&nbsp;

Technical Support Engineer I

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Benefits Analyst to join our dynamic People Team, reporting directly to the Benefits Manager. This role will support our growing global benefits function with a focus on leave of absence administration, billing and compliance, employee communications, and analytical support. The Benefits Analyst will play a pivotal role in ensuring employees have a seamless benefits experience while helping the company scale effectively as we expand our self-funded strategy.&nbsp; The Job Leave of Absence &amp; Global Program Support&nbsp; Serve as the primary administrator for all domestic and international leave of absence programs, including medical, parental, personal, and statutory leaves.&nbsp; Conduct Leave of Absence (LOA) intake meetings, maintain accurate records using external and internal platforms, and partner with managers and People Partners on return-to-work planning.&nbsp; Monitor compliance with FMLA, ADA, FEHA, and other statutory requirements across multiple jurisdictions.&nbsp; Own the interactive process for workplace accommodations, including employee check-ins, documentation and coordination with internal stakeholders and external vendors.&nbsp; Benefits Billing, Reconciliation &amp; Compliance&nbsp; Own monthly reconciliation for all domestic and international benefit plans, including medical, dental, vision, life, disability, and wellbeing programs.&nbsp; Ensure timely and accurate payment of invoices, track variances, and escalate discrepancies.&nbsp; Support compliance reporting (5500, PCORI, ACA, state filings) in partnership with Benefits Manager and Finance.&nbsp; Maintain up-to-date process documentation and audit controls for all benefits operations. Self-Funded Plan Support&nbsp; Partner with the Benefits Manager to analyze medical and pharmacy claims data, identify cost drivers, and prepare reports for Finance and leadership.&nbsp; Support stop-loss reporting and quarterly claim reviews with carriers and third-party administrators.&nbsp; Track performance of disease management, wellness, and vendor point solutions to evaluate ROI.&nbsp; Assist with modeling plan design changes, cost-sharing strategies, and contribution scenarios.&nbsp; Maintain benchmarking data and provide analytical insights to guide self-funded plan decisions.&nbsp; Employee Communications &amp; Engagement&nbsp; Design clear, engaging employee communication materials for Open Enrollment, new program rollouts, and ongoing benefits education.&nbsp; Create visual assets, infographics, and short-form videos to simplify complex benefits topics and enhance the employee experience.&nbsp; Partner with the DEIB team to maintain accurate benefits content on the intranet and other employee resources.&nbsp; Support training sessions, webinars, and benefit office hours to drive employee engagement.&nbsp; Collaboration &amp; Team Support&nbsp; Partner closely with Benefits Manager, People Partners, Finance, Payroll, and brokers external carriers to deliver a seamless benefits experience.&nbsp; Contribute to benefits projects such as renewals, RFPs, wellness initiatives, and vendor implementations.&nbsp; Leverage HRIS and reporting tools (e.g., Paylocity, Bswift, Visier, or similar) to generate insights and improve processes.&nbsp; You Experience &amp; Expertise&nbsp; 5+ years of experience in benefits administration, with exposure to both U.S. and international programs.&nbsp; Strong knowledge of leave of ADA, FEHA, absence laws, workplace accommodations and compliance requirements. Experience supporting or exposure to self-funded medical plans is a strong plus. Analytical &amp; Detail- Oriented&nbsp; Analytical mindset with experience interpreting data, running reports, and identifying trends.&nbsp; Proficiency with Excel/Google Sheets; experience with HRIS and benefits platforms. Strong project management and organizational skills with high attention to detail. ● Excellent communication skills, with the ability to translate complex benefits information into employee-friendly language.&nbsp; Design &amp; Communication Skills&nbsp; Ability to create videos, visuals, and presentations that simplify complex benefits topics.&nbsp; Experience with tools such as Canva, Adobe Creative Suite, or equivalent. ● Excellent written and verbal communication skills with the ability to translate benefits information into employee-friendly language.&nbsp; Project Management &amp; Collaboration&nbsp; Strong organizational and project management skills. Ability to work cross-functionally with Benefits, People Partners, Payroll, and Finance. ● Proactive, solution-oriented, and comfortable working independently while contributing to a collaborative team environment Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $90,000 - $135,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Senior Benefits Analyst

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Analytics Engineer to join our newly created Analytics Engineering squad, part of the Data Platform team. This is a unique opportunity to help shape the mindset, standards, and best practices from the ground up, ensuring that data becomes a trusted and strategic asset across the company. As a Senior Analytics Engineer, you will be responsible for designing scalable and high-performance data models, implementing trusted metrics, and unlocking data-driven decision-making through reliable and well-documented data products. This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina. The Job Design and implement star schema models and optimized transformations in our data warehouse. Build, test, and maintain scalable pipelines using dbt, ensuring quality, performance, and modularity. Manage workflows and CI/CD with GitHub. Implement and monitor data observability. Develop and maintain trusted metrics and semantic layers to ensure consistency across reporting. Create and maintain high-quality documentation, standards, and naming conventions. Unlock analytics and reporting through our BI tools. Ensure scalability and performance when handling large data volumes. Contribute to data governance initiatives, ensuring compliance, privacy, and data quality. Work in an Agile environment, collaborating closely with engineers, analysts, scientists and business stakeholders. You 7+ years in Analytics Engineering or similar roles (Data Analytics Engineer, BI Engineer, Data Modeler). Deep expertise in designing robust data models, including gold tables and semantic layers, to ensure consistent, trusted metrics across the organization. Strong hands-on experience with Snowflake and dbt for building scalable, optimized data pipelines. Proven ability to implement best practices, standards, and documentation for reliable data modeling. Skilled at managing large-scale datasets while maintaining high performance. Excellent communicator, experienced in collaborating with cross-functional Agile teams. Fluent in English (written and spoken). Preferred Hands-on experience with GitHub for version control and collaboration. Experience with data visualization tools (preferably Looker: LookML, Explores, Dashboards) and data monitoring platforms such as Metaplane. Familiarity with Hex. Knowledge of data governance concepts and frameworks. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Analytics Engineer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. As a Senior Content Designer at GoFundMe, you’ll play a key role in shaping some of our most mission-critical product initiatives. You’ll advocate with confidence for clear, consistent, motivating language at the center of our products and the design process itself. We’re looking for someone with a background in UX content design crafting experiences for social media platforms (activity feeds, user-generated content, profiles, sharing), to help define an exciting new chapter for our business. You’ll also have a hand in developing our growing content design practice, helping evolve our processes and standards across the company. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Lead content design on high-profile product initiatives as a part of a cross-functional product team Partner with product designers, researchers, product managers, engineers, legal, marketing, and other writers Align your work with business goals, user needs, and our design system. Advocate confidently for clear, consistent, engaging content for your product area at every stage of the product cycle Champion the discipline's impact by proactively mentoring designers, PMs, and others to help them improve their UX writing skills and center content in their own processes You Have a strong content design portfolio of projects showcasing goals, process, and outcomes, including business impact. Have a background in designing product experiences for social media ecosystems—activity feeds, user-generated content, profiles, sharing, etc. Confidently connect your strong knowledge of user psychology in online social ecosystems to tangible UX solutions Confidently contribute to product strategy and vision - not just what words to write, but what product we should build Clearly articulate your content recommendations and decisions to stakeholders Give, seek, and incorporate thoughtful feedback - whether it’s about product strategy, design decisions, or word choice Advocate for equitable, accessible design and product choices that serve all users with care and attention Take initiative and prioritize workload while meeting project deadlines. Have experience working with a design system and using tools like Figma, Lyssna (UsabilityHub), and JIRA Preferred Experience tracking the business impact of content design and communicating it to internal stakeholders. Writing experience in the digital fundraising space. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $145,000 - $218,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Content Designer

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next GRC Analyst Intern, Entry Level to join our Governance, Risk and Compliance (GRC) team as an intern in the SF Bay area or remotely. You’ll be working with stakeholders across the organization, third-party service providers, and external users to coordinate audit requests, gather evidence and assist with building out the PCI audit program. This is a 10 week internship program that runs from May 27th, 2026 to August 7th, 2026. The Job… Coordinate external auditor requests and facilitate meetings with Information Technology, Engineering Teams, Security and Control Owners. Build trust center tiles to communicate internal controls to customers and regulatory bodies. Assist in evidence collection for IT control reviews, infrastructure, change management and product releases. Assist in building communication portfolios, customer journeys and feedback forms for all audit stakeholders to ensure consistency in reaching audit goals, and note potential opportunities, risks, or complications. You… Confidently maintain clear and concise communication with colleagues while working in a remote or hybrid environment. Inquisitive with a solution-oriented mindset.&nbsp; Demonstrate excellent analytical, problem-solving, time-management, and multitasking abilities. Passionate about staying current on regulatory changes, industry guidance, and card scheme compliance. Nice to have… Possess 0–1 years of GRC experience working in payments compliance and/or risk management operations. Experience and knowledge of PCI and program evidence collection.&nbsp; Strong comprehension skills and ability to make sound decisions based on facts and context . Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $35.00.&nbsp; As this is a remote position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

GRC Technical Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! We are seeking an MBA Intern to join our Business Operations &amp; Strategy team. This role will sit at the intersection of strategy, analytics, and cross-functional execution. As an intern, you will work closely with BizOps leaders to analyze data, develop insights, and support strategic initiatives that help GoFundMe scale. You’ll gain exposure to go-to-market strategy, operational excellence, and leadership decision-making, while making a tangible impact on growth and efficiency. This internship is an excellent opportunity for an MBA student interested in technology, marketplaces, or social impact to apply problem-solving, data-driven analysis, and strategic thinking in a dynamic environment. This opportunity is open to MBA students entering their final year of study. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Francisco, CA with Interns expected onsite three days per week. The Job… Partner with Business Operations leaders on high-impact, cross-functional projects that improve how we operate and grow. Support data-driven analysis to uncover opportunities in sales, marketing, and customer success, such as funnel performance, pipeline health, or operational efficiency. Develop dashboards and reporting in Looker, Salesforce, and other tools to track KPIs and inform decision-making. Conduct deep-dive analyses across Salesforce, Snowflake, and product data to diagnose performance drivers and recommend solutions. Contribute to strategic planning processes (OKRs, QBRs, WBRs) by synthesizing insights and helping drive alignment. Build business cases and success metrics for key initiatives to evaluate impact and ROI. Collaborate with cross-functional stakeholders (Product, Marketing, Sales, RevOps, and Data Science) to deliver actionable insights and recommendations. Research industry trends and competitive dynamics to inform investment priorities and strategy. You… An MBA student with prior professional experience in consulting, business operations, strategy, finance, analytics, or a related field. Comfortable with data analysis and financial modeling; experience with SQL, Excel/Sheets, and BI tools (Looker, Tableau, etc.) is a plus. Strong communicator who can translate complex data into clear insights and tell a compelling story. Analytical, structured, and detail-oriented—yet able to zoom out and connect the dots at a strategic level. Curious, proactive, and comfortable navigating ambiguity. Excited about GoFundMe’s mission and motivated to make a measurable impact on growth. What you'll gain… Exposure to senior leaders and visibility into strategic decision-making at a high-growth tech company. Hands-on experience applying MBA-level skills in strategy, analytics, and operations. A deeper understanding of go-to-market operations, nonprofit fundraising technology, and the online giving landscape. An opportunity to shape the way people and organizations around the world raise money for the causes they care about. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $75.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with&nbsp;GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their&nbsp;FY ‘24 annual report. Our&nbsp;annual “Year in Help” report&nbsp;reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our&nbsp;Newsroom.

Business Operations Intern (MBA)

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is looking for a Communications Intern interested in entering the field of Public Relations, with a passion for storytelling, creative thinking, research, and helping those in need. The role will support the Global Go To Market&nbsp; team, which includes the US News team, Corporate Communications, and additional disciplines, in garnering stories around our fundraiser organizers and nonprofits, protecting the brand, responding to reporter requests, spotting trends on our platform and forming connections with both news outlets and community stakeholders. This 10 week internship runs from May 27th, 2026 to August 7th, 2026. The Job… Sourcing the most compelling stories on the platform to pitch to local, regional and national media outlets Staying abreast of the news happening in designated regions Responding to reporter inquiries Supporting the team during every day and in crisis moments Building connections with media and other key internal and external stakeholders You… Impeccable writing and communication skills Ability to work independently and in a team environment Knowledge of the media landscape Basic writing and communication skills Strong desire to help our fundraiser organizers and nonprofits achieve success Ability to spot a compelling story Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a remote position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Communications US Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. As a Consumer Product Marketing Intern, you’ll get a front-row seat to how we bring new product experiences to millions of people around the world. This is a hands-on internship where you’ll&nbsp;learn the fundamentals of product marketing by working on real initiatives that impact how people discover, use, and love GoFundMe. You’ll collaborate with Product, Design, Growth, and Marketing teams to help shape narratives, analyze user insights, and support go-to-market campaigns that drive meaningful adoption and engagement.&nbsp; This is a 10 week internship that runs from May 27th, 2026 to August 7th, 2026. Candidates considered for this position will be based in San Francisco, CA and will be expected to go into the office three days per week. The Job… Help execute go-to-market strategies, supporting launches from early planning through activation and analysis. Translate product features into clear, compelling messaging that resonates with real people. Contribute to audience and market research, digging into qualitative and quantitative insights to inform strategy. Support competitive landscape analysis to understand trends and opportunities. Partner with cross-functional teams (Growth, Comms, Design, Product) to ensure messaging and positioning are aligned across product and marketing touchpoints. Participate in testing, iteration, and retrospectives, helping identify what’s working and where we can improve. You… Currently pursuing a bachelor’s degree in Marketing, Communications, Business, or related field. Strong writing and storytelling skills—you can turn complexity into clarity. Curiosity and analytical thinking—you seek insights from data and research to guide decisions. Empathy and a consumer-first mindset—you care about understanding people and what motivates them. Comfort with collaboration, ambiguity, and working in a fast-moving environment. A passion for mission-driven work and the impact of community. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Consumer Product Marketing Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for a Customer Success Intern! You will learn the ropes of providing exceptional coaching support to our organizers. You will be instrumental in ensuring they receive the foundational advice and enablement needed to make their fundraisers on GoFundMe more successful . With support and clear direction, you'll execute basic operational and technical assignments, actively seeking guidance to enhance your contributions to the team's productivity and impact. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Diego, CA.&nbsp; The Job… Customer success:&nbsp; Coach GoFundMe fundraiser organizers to have the most successful fundraiser they can. You’ll do this by leveraging internal resources, existing knowledge, cross functional ideas, and industry best practices. This will help accelerate high-potential fundraising to drive Gross Donation Volume (GDV) on the GoFundMe platform and protect the GoFundMe brand. Participate in handling customer queries through multiple channels, including&nbsp; email, text and phone, focusing on technical concerns and custom coaching advice to accelerate GDV. Be readily available and flexible for Tier 3 and Tier 2 customers to strategize, coach and maximize their fundraising efforts. Opportunity identification: Begin to recognize customer needs and feedback during interactions, aiming to identify basic opportunities for business development or support enhancements, sharing these findings with senior team members. Learning and development: Engage in continuous learning to develop your knowledge in effectively advising organizers, including understanding the technical aspects necessary for resolving account issues. Project management assistance: Participate in internal projects under supervision, performing tasks that contribute to team efficiency and customer satisfaction, while also offering insights during team discussions for potential impactful initiatives. Lead generation: Run a personalized outreach campaign to a strategic set of customers to develop new leads &amp; opportunities for the Customer Success team to engage with. Metrics Tracking: GDV Supported: Coach organizers on best practices to increase their fundraiser success and therein GDV Fundraisers coached: Maintain assigned coaching volume that strikes a balance across quality and efficiency Communications team collaboration: Coach organizers in meaningful ways to improve fundraiser quality to be passed to Comms to be ‘pitchable’ or ‘shareable’ for amplification* *Metrics subject to adjustment depending on the current landscape of incoming requests and evolving team focus. You… Ownership: Approach all escalations, tickets, projects and areas of involvement with an entrepreneurial mindset. Approach these areas of involvement with agility and creativity to get to resolution ASAP and optimize customer success opportunities.&nbsp; Emotional resilience: Demonstrate the ability to remain positive and recover quickly from setbacks. Empathy and emotional intelligence: Show genuine understanding and concern for the needs and feelings of both customers and fellow employees. Eager to learn from experimentation: Actively engage in experimenting with new approaches to solving customer issues or improving work processes, under the guidance of more experienced team members. Show resilience by viewing failures as learning opportunities and quickly adapt and apply lessons learned to find effective solutions. Embrace change: Adapt to new processes and environments with a constructive and flexible attitude. Team player: Work cooperatively and effectively within the team, contributing to a constructive team environment. Genuine interest: Display a sincere curiosity and interest in learning about GoFundMe and the unique challenges faced by the customer personas and markets we support. Intentional and proactive communicator: Communicate clearly and effectively, ensuring messages are understood. Phone skills: Proficient in phone skills including coaching customers over the phone and problem solving live.&nbsp; Familiarity with internal tools: Develop an understanding of internal tools such as Google Sheets and Zendesk, using them effectively in daily tasks. Following established processes: Learn and follow existing processes closely, while being encouraged to suggest improvements. Agile: Begin to handle transitions between providing escalated technical support and offering strategic advice under guidance. Balancing speed and quality: Learn to manage tasks efficiently without compromising on the quality of work, under close supervision and feedback. Self-motivated: Exhibit a proactive approach to learning and taking on new tasks. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Customer Success Manager Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next &nbsp;IT Administrator Intern to join our IT team as an intern in the SF Bay area. You’ll be the first line of desktop, MacOS, and AV support, helping us run smoothly and serve our global teams with purpose and efficiency. This is a 10 week internship program that runs from May 27th, 2026 to August 7th, 2026. The program will be based in San Francisco, CA and interns will be expected onsite three days per week. The Job… Provide front-line IT support, both in-person and remotely, with a focus on MacOS users. Install, configure, and maintain Mac computers, peripherals, and software. Deliver AV support for meetings, presentations, video conferences, and company events. Manage and troubleshoot network access (Wi-Fi, LAN, VPN) and oﬃce infrastructure. Support cloud-based services and user onboarding, including account setup and device provisioning. Maintain accurate records of assets, tickets, and support logs. You… Possess 0–1 years of IT support or help-desk experience, ideally with MacOS systems and AV setups. Proficiency in MacOS Have solid written and oral communication skills, including fluency in English, to liaise with international teams. Demonstrate excellent analytical, problem-solving, time-management, and multitasking abilities. Nice to have… Familiarity with MDM (Mobile Device Management) tools. Experience with platforms like Google Workspace, Zoom, Slack. Understanding of IT service management frameworks (e.g., ITIL). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

IT Administrator Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join our Legal Team! GoFundMe is searching for a law student from a nationally-accredited US law school to join our Summer 2026 Intern Program. This is a 10 week internship program that runs from May 27th, 2026 to August 7th, 2026. The Job… Are you a law student looking to experience legal work in-house at an industry-leading platform? As a legal intern at GoFundMe, you will have the opportunity to assist a small but mighty legal team with a wide range of legal issues, including but not limited to: Reviewing, drafting and negotiating a variety of agreements.&nbsp; The development of templates, policies and procedures and other aspects of legal operations. Dispute resolution and litigation. Identifying legal and business risks and providing strategic, practical and creative legal and business advice. A variety of projects, as needed, including corporate governance, IP, marketing reviews, data privacy, product counseling, employment and more. You… Good judgment, strong ethics, and a kind heart. Confident self-starter. Independent worker, with the ability to escalate issues appropriately and effectively. Excellent writing and verbal communication skills. Creative thinker with strong problem-solving skills and the ability to stay calm under challenging circumstances. Ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities. A passion for GoFundMe’s mission while being a genuine GoFundMe ambassador who amplifies GoFundMe’s culture in all communications and interactions. Location This position is a remote position, within the US.&nbsp; However, the role may include occasional work at a GoFundMe office or attendance at offsites, as agreed to with your manager. Additionally, although the position is remote, you must live in a state where GoFundMe is authorized to hire employees.&nbsp; Your recruiter will inform you what states you are eligible to work from. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $75.00.&nbsp; As this is a remote position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with&nbsp;GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their&nbsp;FY ‘24 annual report. Our&nbsp;annual “Year in Help” report&nbsp;reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our&nbsp;Newsroom.

Legal Summer Associate Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! We’re looking for a student intern who wants to dive into learning about b2b product marketing. You’ll have a chance to learn hands on, while helping bring our products to life for customers.&nbsp;You’ll get to work on competitive set research, GTM execution, building out battlecards and various playbooks. You’ll get to dig into qualitative and quantitative insights, and ensure our internal teams are equipped to drive adoption, conversion, and expansion. In short: you’ll help shape not just what we say, but what we do, in a company that puts product at the center of growth. This is a 10 week internship that runs from May 27th, 2026 to August 7th, 2026. Candidates considered for this position will be based in San Francisco, CA and will be expected to go into the office three days per week. The Job… Help execute go-to-market strategies, from early ideation to launch and post-launch analysis. Support running beta programs and gather structured feedback to influence roadmap and messaging. Review positioning and messaging ensuring it’s clear, compelling, and aligned across product surfaces, marketing assets, and sales tools. Work closely with Sales, CS, and Solutions Engineering to align product messaging with customer-facing efforts. Equip GTM teams with the right content, narratives, and training to confidently speak to what’s live and what’s coming. Support competitive research, including building battlecards and creating various sales playbook You… Currently pursuing a bachelor’s degree in Marketing, Communications, Business, or related field. Strong writing and positioning skills—you translate complexity into clarity and resonance. Deep curiosity and analytical thinking—you seek out insights through data (quant and qual) to inform product and messaging decisions. Empathy for both customers and internal stakeholders—you know how to balance strategic influence with executional excellence. Comfortable navigating ambiguity and change in a fast-moving environment. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Nonprofit Product Marketing Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Policy and Engagement Intern to support stakeholder engagement, relationship building, and meaningful partnerships to advance our mission to help people help each other.&nbsp; Candidates considered for this opportunity will be located in: San Diego, CA or San Francisco, CA This is a 10 week internship that runs from May 27th, 2026 to August 7th, 2026. Candidates considered for this position will be located in&nbsp;San Diego, CA or San Francisco, CA with in-office expectations three days per week. The Job… Support the Policy, Advocacy, and Community Engagement team across all aspects of work Assisting with outreach activities, tracking of relationships, and researching potential partnership prospects Drafting agendas, memos, meeting summaries, and other documents as needed Helping with event planning, execution, and follow up Research and tracking of pending policy areas of interest You… Strong interpersonal skills&nbsp; A passion for helping, and bringing people together Excellent organization, project management, and attention to detail Superior written and verbal communication abilities Nice to have… Experience in a role that requires external engagement or communications Knowledge of the fundraising and giving space Experience with crisis response Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Policy Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is searching for a Risk Intern who will play an integral role in Risk Management and Fraud Prevention processes that ensure a safe and trustworthy experience for our platform's users! This internship offers a unique opportunity to gain hands-on experience in payments risk, fraud prevention, documentation refinement, and collaboration with cross-functional teams like Legal, Go-to-Market, and Governance. This is a 10 week internship that runs from May 27th, 2026 to August 7th, 2026. Candidates considered for this position will be based in San Diego, CA and will expected to go into the office three days per week. The Job… Assist in monitoring, investigating, and resolving potential fraudulent activity related to donations and fundraisers. Analyze patterns in transactions and content to identify emerging fraud trends. Support the implementation of tools and workflows that enhance fraud detection and mitigation. Collaborate with cross-functional partners on risk-related initiatives. Contribute to the continuous improvement of fraud playbooks, escalation paths, and Standard Operating Procedures (SOPs). Provide actionable insights from investigations to help strengthen platform defenses. You… Exceptional written and verbal communication skills. Detail-oriented with the ability to refine and organize complex information in an accessible way. Ability to work independently and excel at prioritizing tasks effectively and in a timely manner. Demonstrated ability to approach tasks with deliberation and critical thinking, ensuring fair and unbiased decision-making. Values teamwork, exudes emotional intelligence, and approaches challenges with humility and a willingness to learn. Have a passion for understanding and contributing to fraud prevention and documentation development. English fluency is required to support our global audience, and proficiency in additional languages is highly valued. Familiarity with risk management frameworks, data management and technical writing preferred Located near our San Diego office for in-person work. What you'll gain… Hands-on experience in payment risk analysis, fraud detection, and investigative techniques. Exposure to financial crime risk management in a fast-paced, global platform environment. Insights into how Risk partners with Product, Legal, and Data teams to keep platforms safe. Development of critical problem-solving, analytical, and communication skills. Experience working with tools like SQL, case management systems, and dashboards used in fraud monitoring. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Risk Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! As part of a rapidly growing global organization, the in-house global tax department leads all corporate tax affairs for the Company. This involves consistent cross-functional collaboration in a dynamic, fintech / digital payments environment.&nbsp;As a Tax Intern, you’ll help the Company’s internal tax department drive its global tax initiatives over the summer. You’ll gain exposure across both indirect and income tax, supporting both compliance and process improvement. Your responsibilities may include:&nbsp; This is a 10 week internship program that runs from May 27th, 2026 to August 7th, 2026. Candidates considered for this position will be based in San Francisco, CA with the expectation to go into the office three days per week. The Job… Indirect tax: sales &amp; use, VAT/GST, etc. Assist with data gathering, preparing filings, reconciling indirect tax liabilities, and working with outsourced compliance as needed. Income tax: helping prepare tax estimates, support preparation of corporate tax returns under supervision, and contributing to income tax provision modelling. Global tax calendar maintenance: track deadlines for direct and indirect taxes, ensure required filings and deliverables are ready, monitor due dates. Tax technical research: e.g. researching rules around US &amp; foreign income tax nexus, VAT/GST, sales &amp; use tax, and other areas issues to support compliance or strategy. Documentation &amp; policy: help with SOX documentation, maintaining schedules, assembling materials that support tax accounting policies and operative procedures. Automation &amp; technology: could include automation or process improvement in tax accounting &amp; compliance tasks; helping enhance standard operating procedures. Cross-functional collaboration: working with stakeholders in accounting, finance, legal or operations to understand the business inputs to tax calculations You… Currently pursuing a Bachelor’s or Master’s degree in Accounting, Finance, Tax, or related discipline. Coursework or some experience in tax, accounting, or related fields; understanding of accounting for income tax (provision) is a plus but not required. Familiarity with indirect taxes (sales/use, VAT/GST) or interest in learning these. Strong attention to detail and organizational skills. Able to manage deadlines, multiple tasks, and shifting priorities. Analytical mindset; comfortable working with data; good with spreadsheets (Excel, Google Sheets). Experience with ERP systems or NetSuite is a plus. Strong written and verbal communication skills; ability to interact well with multiple teams. Self-starter attitude, eagerness to learn, and ability to work in a fast-paced environment. What you'll gain… Hands-on experience with both direct (income tax) and indirect (sales/use, VAT) tax in a real global business. Insight into income tax provision preparation (quarterly &amp; annual) under ASC 740 (or equivalent), and how these interact with financial reporting. Exposure to compliance processes, outsourced and in-house, and tax accounting policy. Experience collaborating cross-functionally (accounting, legal, operations). Opportunities to work on process improvements, documentation, and exposure to audits. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with&nbsp;GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their&nbsp;FY ‘24 annual report. Our&nbsp;annual “Year in Help” report&nbsp;reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our&nbsp;Newsroom.

Tax Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Technical Security Program intern to help pivot current security processes and programs from planning through implementation.&nbsp;&nbsp; This is a 10 week internship program that runs from May 27th, 2026 to August 7th, 2026. The Job… Program Planning &amp; Design: Assist in conceptualizing program objectives, defining scope, and ensuring designs meet technical requirements, team needs and company standards.&nbsp; Resource Management: Coordinate personnel to ensure efficient project execution.&nbsp; Quality Control: Perform customer journeys, prepare executive readouts, and ensure the final programs meet specifications.&nbsp; Collaboration &amp; Communication: Work closely with security program manager, supervisors, and other engineers to execute and document programs effectively.&nbsp; Problem-Solving: Contribute to identifying obstacles, troubleshoot technical issues, and develop innovative solutions.&nbsp; Documentation &amp; Reporting: Prepare technical documentation drafts, updates and stakeholder presentations. You… Education: A Bachelor's degree in Engineering or a technical program design background.&nbsp; Technical Knowledge: Deep understanding of engineering principles and hands-on knowledge of evolving technical programs. Software Proficiency: Familiarity with Jira, GitHub, and Clickup. Organizational Skills: Excellent time management, organization, and the ability to manage multiple projects simultaneously.&nbsp; Leadership &amp; Teamwork: Strong leadership skills to delegate tasks, coordinate teams, and contribute to a team-oriented environment.&nbsp; Problem-Solving: Analytical skills to address complex technical challenges and make sound, dependable recommendations.&nbsp; Communication: Strong written and verbal communication skills to clearly explain technical plans, document progress, and present information effectively.&nbsp; This role requires strong technical knowledge, organizational skills, and proficiency in project/program management. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $35.00.&nbsp; As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Technical Security Program Intern

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Data Engineer to join our outstanding Data Insights team! In this position, you will play a pivotal role within our expanding Data team, contributing to the creation of robust data pipelines that empower analytics, data science, and data product development. This, in turn, drives business growth, fostering a worldwide environment of peer-to-peer generosity. This position requires a high level of technical proficiency across diverse technologies for the development and management of our corporate data warehouse. It involves collecting data from multiple databases and web APIs and seamlessly integrating this data with external systems. This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina. The Job Develop and maintain enterprise data warehouse (Snowflake) Develop and orchestrate ELT data pipelines (sourcing data from databases, streaming data, various web APIs, etc.) Integrate data from data warehouse into third party tools to make data actionable (Reverse ETL) Develop and sustain REST API endpoints for data science products Provide ongoing maintenance and improvements to existing data warehouse solutions Monitor and optimize Snowflake data warehouse usage, ensuring cost-effectiveness, performance, safety, and accurate permissions management. Implement enterprise-wide data governance by establishing and maintaining a data catalog, data lineage, data classification, tagging, and masking of sensitive data. Implement master data management (MDM) capabilities to ensure data consistency and golden source..&nbsp; Work in collaboration with analysts, engineers, and business users to formulate solutions. Research innovative technologies and make continuous improvements. You 5+ years as a data engineer crafting, developing and maintaining business data warehouse alternatives consisting of structured and unstructured data Proficiency with building and orchestrating data pipelines using ETL/data preparation tools Expertise in orchestration tools like Airflow or Prefect Proficiency in connecting data through web APIs across different systems Proficiency in writing and optimizing SQL queries Solid knowledge of Python, Java, C++ or other programming languages Hands-on experience with Snowflake, including performance tuning, cost optimization, secure permissions, and improvements Good understanding of database architecture and best practices Demonstrated experience implementing enterprise data governance: building and managing a data catalog; designing and operating MDM systems; tracking lineage end-to-end; defining and enforcing data classification and tagging; and creating and enforcing masking policies and access controls. Understanding of data science and machine learning technologies a plus Experience with event and user tracking tools and data (GA, Heap, CDP’s) is a plus DBT experience is highly desirable Experience with Infrastructure as Code tools, particularly Terraform, is a plus Hands-on experience with Kubernetes (K8s), specifically in AWS EKS environments is a plus Bachelor's degree or equivalent experience in Engineering is desirable. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-DK1

Senior Data Engineer - Data Governance

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is looking for a dedicated Artificial Intelligence Intern to join our Data &amp; AI Team&nbsp; to help elevate our analytics at GoFundMe. The Data &amp; AI Team at GoFundMe is building the future of intelligent, helpful systems that power generosity at scale. We’re combining cutting-edge research in Large Language Models (LLMs) and Agentic AI with deep product understanding to design systems that reason, plan, act, and improve lives. We’re looking for a Data &amp; AI Intern to join us in prototyping and evaluating next-generation autonomous agents and multi-agent systems. You’ll work alongside scientists and engineers on high-impact projects—from campaign creation and optimization to donor engagement and AI-native storytelling tools. You’re an ideal candidate if you love all things data and want to accelerate your career in data and analytics at a fast-growing organization. You have demonstrated experience working with data, are highly collaborative, and are passionate about evangelizing and showing what is possible with data.&nbsp; This opportunity is open to Masters or PhD students entering their final year of study. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Francisco, CA with Interns expected onsite three days per week. The Job… Prototype LLM-based agents with advanced reasoning, planning, and long-term task decomposition capabilities Explore multi-agent orchestration using frameworks like LangGraph, CrewAI, and Google ADK Implement agent memory architectures like Pinecone, ChromaDB, or Weaviate, enabling persistent context across conversations and workflows Integrate external APIs, internal tools, and structured data into agentic planning and execution flows Help build scalable evaluation pipelines, including human-in-the-loop and automated testing frameworks Contribute to our safety, governance, and observability tooling—embedding transparency and accountability into agent behavior You… Pursuing an M.S., or Ph.D. in Computer Science, Artificial Intelligence, NLP, Machine Learning, or a related discipline Hands-on experience with LLMs and/or agent frameworks (LangChain, AutoGen, CrewAI, etc.) Proficient in Python and familiar with modern AI tools and APIs Understanding of prompt engineering, tool use, and agent architecture patterns Comfortable working in a fast-paced, research-meets-production environment with ambiguity and exploration Passion for organization and documentation Strong written and verbal communication skills and ability to build strong relationships and trust with all partners at GoFundMe both technical and non-technical Nice to have… Experience with A2A protocols like Model Context Protocol (MCP) Exposure to cloud-native environments (AWS/GCP), Docker/Kubernetes, and microservice design Familiarity with reinforcement learning, agent observability, or ethical AI frameworks Contributions to open-source agentic tools or LLM-based research Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $75.00. The pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.For recent company news and announcements, visit our Newsroom.

AI Intern (Masters or PhD)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Director, Payments Risk with deep payments, fintech, and regulatory experience to lead and scale our compliance, CDD/EDD, and risk monitoring capabilities. This person will be responsible for driving strategy, partnering closely with executives, and navigating complex, high-stakes decisions, while ensuring the team feels supported, informed, and empowered. This is a role for someone who thrives in high intensity environments, embraces scrappiness, and brings courage of conviction, clarity of communication, and a collaborative spirit. There is a significant opportunity to transform the function, improve efficiency, strengthen controls, elevate GoFundMe’s global payments infrastructure, and further our mission to Help People Help Each Other.&nbsp; Trust is at the core of GoFundMe’s business. It drives our growth, shapes our brand, and ensures we always do the right thing for our donors, organizers, and beneficiaries. As we continue to evolve as a payments platform, the Payments Risk organization sits at the frontline of protecting our global community against fraud, financial crime, and abuse. The Job Strategic Leadership &amp; Risk Governance Serve as a senior leader for payments risk and compliance, acting as an expert advisor to the company and the Board&nbsp; on regulatory obligations, processing requirements, and financial crime risk. Establish and continuously evolve frameworks for CDD, EDD, KYC/KYB, transaction monitoring, and suspicious activity management. Lead GoFundMe’s evolution toward greater control of our own payments, collaborating deeply with multiple internal and external teams. Apply a payments-centric mindset across GoFundMe, grounding the organization in the importance of having strong payment infrastructure.&nbsp; Ensure compliance with AML, sanctions, card network rules, and relevant U.S.&nbsp; and international standards. Operational Excellence &amp; Loss Prevention Oversee and coach teams responsible for analyzing fundraisers for fraud or money-laundering risks, verifying identities, enforcing financial compliance, and monitoring transactions. Improve, track, and communicate loss reporting, ensuring root-cause analysis and implementation of compensating controls. Guide the design and refinement of workflows across donation review, account review, dispute prevention, and merchant/payer fraud mitigation to reduce chargeback rates and losses. Lead risk reviews, assessing financial exposure and creditworthiness. Oversee recovery of negative balances and mitigations around potential or actualized losses. Cross-Functional Collaboration &amp; Communication Serve as a trusted partner to executives, product leaders, finance partners, engineering, comms/public affairs, and legal stakeholders. Translate complex payments and regulatory requirements into clear, accessible explanations for teams without compliance backgrounds, especially in high-pressure situations. Over-communicate when necessary, preparing leaders with context and framing to advocate effectively on risk decisions. Bring nuance to strict regulatory requirements, recognizing when flexibility or context are needed, but never compromising on compliance. Team Leadership, Culture &amp; Development Lead and scale distributed global payments risk teams (U.S. &amp; Dublin), setting clear goals and expectations while nurturing an environment of psychological safety, resilience, and mutual support. Act as a visible advocate for the team, ensuring they feel supported, defended, and positioned for success. Create and deliver training on compliance obligations, payments risk, and best practices to a wide range of stakeholders. Foster curiosity, empathy, and cross-functional understanding by embedding yourself in team workflows and modeling our core values. Ensure the team maintains big-picture perspective, understanding both their slice of the work and how it impacts broader business goals. Data, Tooling &amp; Reporting Leverage SQL, Looker, and large transactional datasets to identify trends, detect anomalies, and inform strategic decisions. Bring comfort working with imperfect or evolving tooling, driving clarity and efficiency. Build and refine reporting frameworks that clearly articulate risk posture, performance against KPIs, and areas for operational improvement. You 10–15+ years of progressively senior payments risk and compliance experience, ideally with early-career hands-on work as an analyst. Background at modern payments companies, processors, or fintechs.&nbsp; Deep understanding of payments processing, merchant onboarding, underwriting, credit risk, fraud detection, and AML/CTF program management. Experience leading CDD/EDD, KYC/KYB, and transaction monitoring teams. Strong working knowledge of AML, sanctions, card network rules, and global (especially EU) best practices. Ability to analyze complex datasets, interpret ambiguous situations, and make high-stakes decisions under pressure. Demonstrated experience managing and developing distributed global teams in a fast-paced, high-stakes environment. Experience partnering with communications or public affairs on high-profile or sensitive risk scenarios. Resilient, and able to handle escalations with clarity, confidence, and composure. Courage of conviction paired with humility—able to hold the line on regulatory requirements while staying collaborative and open-minded. A master communicator who can explain the “why” behind decisions in simple, non-technical language. Ability to collaborate cross-functionally at all levels without ego or rigidity. A natural team advocate who models GoFundMe’s core values. True curiosity and willingness to deeply understand how work is done before driving changes. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual base salary for this full-time position is $202,500 - $304,000 + bonus + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Senior Director, Payments Risk

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is searching for our next Outbound Development Representative! Are you a dynamic, high-performing, and hyper-organized professional ready to advance your sales career? GoFundMe Pro’s sales team is hiring a Outbound Development Representative (BDRs/EDRs) to connect nonprofits with innovative fundraising technology that helps amplify their mission and raise more funds online. The ideal candidate has previous sales development experience, thrives in a fast-paced environment, and knows what it takes to be a top performer. As an Outbound Development Representative, you will play a critical role as the first point of contact for prospective GoFundMe Pro customers. You’ll embrace emerging technology to execute high-volume, strategic, and personalized outreach that resonates with nonprofit decision-makers. Your responsibilities include uncovering fundraising challenges, building tailored engagement plans, and fostering meaningful relationships across departments. You'll facilitate qualifying calls, conduct discovery sessions with key stakeholders, and showcase the value of GoFundMe Pro’s tools, all while managing a high-quality sales pipeline to ensure a seamless handoff of qualified prospects to our Account Executive team. This role provides a unique opportunity to support multiple Account Executives in either the Commercial or Enterprise sector, giving you valuable insight into advanced sales strategies and mentorship to grow your business acumen. At GoFundMe Pro, you’ll thrive in an environment where innovation, collaboration, and personal growth drive meaningful impact for nonprofits around the world. The Job Leverage multiple channels (e.g., LinkedIn Sales Navigator, calls, voicemails, and emails) to execute a high volume of outreach with strategy, creativity, and thoughtful persistence to reach key decision-makers. Facilitate qualifying calls and discovery sessions with high-level decision-makers, asking insightful questions to build relationships and showcase the value of GoFundMe Pro’s suite of tools. Execute creative engagement strategies provided by marketing, such as event outreach, mailers, and conference follow-ups, to drive account engagement. Methodically qualify, build, and manage a sales pipeline in Salesforce, with a focus on driving quality conversations that lead to strong deals. Accurately document and track all activities in Salesforce. Embrace emerging AI tools to enhance personalized outreach at scale and innovate as technology evolves. Balance a busy calendar of inbound and outbound priorities while staying focused on key initiatives that drive pipeline. Support multiple Account Executives by managing relationships, coordinating schedules, and contributing to diverse initiatives. Consistently exceed monthly quotas through hard work, proactive growth, and the implementation of feedback. Stay highly organized, adaptable, optimistic, and coachable while thriving in a fast-paced, evolving environment. Become an expert in online fundraising by understanding client needs, overcoming objections, and asking thoughtful questions. &nbsp; You&nbsp; 1+ years of inside tech sales or relevant experience (including nonprofit fundraising), preferably selling over the phone or web. Proven outbound prospecting experience. Excellent listening, verbal, and written skills, with the ability to craft thoughtful, engaging, and relevant communication for prospects. No fear of the phones! Confident speaking to prospects and handling objections. Skilled at navigating organizations to identify and connect with decision-makers. Growth mindset with a commitment to improving skills and adapting to change. High level of emotional intelligence to build and manage relationships effectively. Positive attitude, team player, and driven to win. Technically savvy, with the ability to learn and manage new tools competently. Preferred&nbsp; Bachelor’s degree (preferred but not required). Training or experience in consultative/value-based selling. Proficiency with CRM tools, preferably Salesforce. Experience with tools like Salesloft, 6Sense, LinkedIn Sales Navigator, or similar platforms. A proactive learner who seeks out opportunities for growth and takes feedback into action. A natural problem-solver who thrives on improving systems and processes. Excited by brainstorming and contributing new, creative outreach ideas. Committed to integrity, hard work, and maintaining high ethical standards. Assertive, persistent, and persuasive with strong listening skills—ready to show your grit. Motivated by surpassing goals and achieving excellence. Adaptable and resourceful, thriving in dynamic environments and handling challenges with confidence. Highly organized and detail-oriented, ensuring nothing “slips through the cracks.” Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $67,000 - $100,000,&nbsp; which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Outbound Development Representative

Senior Machine Learning Engineer Buenos Aires, Argentina Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior ML Engineer to help design and implement our next generation of machine learning and generative AI-based services. You will collaborate with an accomplished and motivated team of individuals to deliver high-impact solutions for our users and our business. This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina. The Job… Lead the development, design, and maintenance of cutting-edge LLM and agent-based applications, ensuring the translation of generative AI research into production-ready technologies. Lead initiatives to optimize the performance and quality of AI-based systems, including prompt engineering, model fine tuning, and agent-based application enhancements, collaborating closely with product managers and stakeholders. Develop and deploy orchestration and evaluation frameworks tailored for generative AI solutions, emphasizing reliability, scalability, and low-latency performance. Design and develop scalable, efficient training and inference pipelines, ensuring seamless integration with existing production systems and adherence to best engineering practices. Support operational excellence by participating in initiatives to streamline AI workflows and establish standardized procedures to ensure consistent and high-quality outcomes across our AI projects and systems. Collaborate closely with AI/ML engineers and cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to foster a culture of collaboration, scientific inquiry, continuous learning, and drive the successful implementation of machine learning projects. Employ a diverse set of tools and platforms, including Python, AWS, Databricks, Docker, Kubernetes, FastAPI, Terraform, Snowflake, and GitHub, to develop, deploy, and maintain scalable and robust machine learning systems. You… 4+ years of hands-on experience in AI, machine learning, data science, or related fields, with a strong emphasis on practical engineering applications and deploying robust solutions into production environments. Extensive experience with large language models (LLMs), including prompt engineering, fine-tuning, retrieval-augmented generation (RAG), and developing agent-based applications deployed in user-facing products. Experience designing, developing, and deploying end-to-end AI and machine learning systems, including data pipelines, model training and serving, and monitoring solutions. Demonstrated ability to guide projects and foster a collaborative and high-performing work environment that values continuous improvement and knowledge sharing. Ability to break down complex projects, effectively scope and sequence work, and manage timelines to ensure the timely and successful delivery of machine learning initiatives. Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Advanced degree (Master’s or Ph.D.) in Computer Science, Statistics, Data Science, or a related technical field is preferred. A sense of humor is optional but appreciated. Why you’ll love it here... Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $156,000 - $214,000 + equity + benefits.&nbsp; Salary is based on experience and qualifications. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available&nbsp;here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with&nbsp;GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their&nbsp;FY ‘24 annual report. Our&nbsp;annual “Year in Help” report&nbsp;reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our&nbsp;Newsroom.

Senior Machine Learning Engineer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes – for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join GoFundMe as our next Senior Manager, Machine Learning Engineering in the Applied Science organization, where you will lead a talented and motivated team to deliver high-impact solutions for our users and our business. In this role, you will design, build, and deploy innovative services and applications that leverage state-of-the-art machine learning and AI techniques from generative AI, personalization and recommender systems, search and retrieval systems, taxonomy and classification systems, and more. This role requires strong leadership and end-to-end execution at both strategic and tactical levels, supported by broad and deep expertise in machine learning, AI, and secure software development. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Build and manage a world-class team of engineers and scientists who specialize in the design and development of production applications that use machine learning and/or AI. Translate product and business needs into scalable ML solutions with clear and measurable outcomes. Look around the corner; identify opportunities to develop and deliver new technology that will delight customers, and advocate for these projects. Provide technical leadership on algorithms, architectures, and tooling; set high standards, evangelize best practices, and influence decisions. Drive the end-to-end ML lifecycle, including data pipelines, feature engineering, training, evaluation, A/B testing and experimentation, and production deployment. Employ robust ML Ops practices: CI/CD, model serving, monitoring, alerting, and model/version governance. Lead initiatives to streamline application development workflows, increase team velocity, and maximize business impact. Contribute to strategic planning and the development of the Applied Science roadmap. Coach and mentor engineers and scientists, fostering a culture of collaboration, continuous improvement, and engineering excellence within the team. Champion responsible AI, privacy, and compliance in data use, modeling, and user experiences. You Have 9+ years of hands-on experience in machine learning engineering, AI development, software engineering, or related fields, emphasizing secure, large-scale, distributed system design and AI/ML pipeline and feature development. Have 3+ years of experience managing teams of machine learning engineers, data scientists, data engineers, software engineers, and related roles. Possess extensive experience designing, developing, and operating scalable backend systems and applying secure software engineering best practices. Have deep expertise developing search and retrieval systems, personalization and recommender systems, ontologies and classification systems, and AI agents. Demonstrate strong knowledge of relational and document-based databases, data storage paradigms, and efficient RESTful API design. Possess experience employing robust CI/CD pipelines, automated testing (unit and integration), automated model performance evaluation, and deployment practices. Exhibit strong leadership skills, including effective planning and management of complex projects, mentoring of team members, and fostering a collaborative, high-performing engineering culture. Have a track record of innovation, cross-functional collaboration, and hiring top-tier talent. Are an excellent communicator, able to articulate complex technical concepts clearly to both technical and non-technical stakeholders. Have a Bachelor's degree in Computer Science, Software Engineering, or a related technical field (preferred). Are proficient in Python and provisioning cloud-based infrastructure via code (AWS preferred). Sense of humor is optional but appreciated. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $225,000 - $337,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.&nbsp;

Senior Manager, Machine Learning Engineering

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Executive Assistant to support our Chief Corporate Affairs Officer and Global Go-To-Market team! This individual will be dedicated to organizing and coordinating a range of administrative and project management functions for the team. The ideal candidate will be responsible for managing day-to-day operations, supporting the GGTM team’s initiatives, and assisting in the coordination of various internal and external events and logistics. The Job Provide comprehensive administrative support to the VP of Policy, Engagement &amp; Impact and VP of Communications, enabling them to focus on strategy, storytelling, and external engagement. Own complex scheduling and calendar management, including cross-functional meetings, external partner engagements, and recurring leadership team sessions. Manage presentation prep and document formatting, elevating deliverables with consistent polish, clarity, and visual impact. Handle expense reports, invoice processing, and Airbase submissions with accuracy and timeliness. Coordinate domestic and international travel, including flights, hotels, ground transportation, visas, and trip itineraries; anticipate potential issues and secure cost-effective solutions. Support event and briefing logistics for high-visibility external and internal engagements. Maintain and update project management trackers (e.g., the Comms Grid) to ensure timely and accurate reporting across functions. Partner with internal teams to gather resources, prepare materials, and drive follow-through on deliverables. Anticipate roadblocks, surface proactive solutions, and keep workstreams aligned across stakeholders. Serve as a trusted partner and liaison between leaders, their teams, and cross-functional collaborators, ensuring alignment and effective communication. Help cascade updates, priorities, and outcomes to the broader team (e.g., recaps, meeting notes, briefing packets). You&nbsp; Experience: 5+ years of experience supporting senior executives, preferably within a fast-paced, global technology environment. Education: &nbsp;Minimum B.A. Project Management: Strong ability to execute multifaceted projects with minimal supervision. Organizational Skills:&nbsp; Superb organizational skills and attention to detail. Problem-Solving: Strong analytical skills with a strategic mindset to anticipate opportunities and challenges and propose solutions. Time Management: Ability to juggle multiple priorities, work under pressure, and meet tight deadlines. Technical Skills: Highly proficient in PowerPoint, Excel, and Google’s suite of tools Confidentiality &amp; Discretion: High level of professionalism and ability to handle sensitive information with complete discretion. Technology: Proficiency in Google Workspace, Slack, and project management tools like ClickUp/Asana. Communication: Excellent verbal and written communication skills, with the ability to proactively engage with stakeholders at all levels. Preferred Candidates located in Eastern time zone are highly preferred. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $86,500 - $129,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;Covey Scout for Inbound&nbsp;May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:&nbsp;Covey #LI-REMOTE

Executive Assistant, GGTM

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Director, Customer Care to&nbsp;lead our frontline Care organization serving GoFundMe’s non-profit, individual &amp; community fundraisers around the world! Working closely with the Senior Director, Global Customer Care, and in partnership with our Technical Support Leadership,&nbsp; you will help shape and execute the vision, operating model, and capability roadmap for a world-class global care organization covering customer service, vendor management and knowledge centers. You’ll directly lead a high quality, tenured internal care team and drive operational excellence, innovation in care (automation, self-service, AI, vendor management), and ensure that all interactions reflect our mission of helping people help each other. Candidates considered for this role will be located in Dublin, Ireland. The Job Strategic Leadership &amp; Vision Define the global strategy for Customer Care across GoFundMe, aligning with business goals. Serve as the voice of the customer within the leadership team; embed customer insight into product, trust &amp; safety, marketing and operations decisions. Operational &amp; Delivery Excellence Lead our frontline care experience: front-line agents, escalation teams, international support, vendor/BPO relationships Evolve and track key performance metrics (CSAT, NPS, First Contact Resolution, Average Handle Time, Cost to Serve, Case Deflection, Escalation Rate) and ensure continuous improvement. Introduce process optimization, automation, AI/chatbot/self-service capabilities, workforce planning and analytics to scale effectively and cost-efficiently. Manage global staffing, budgets, resource allocation, quality assurance, training programs, and vendor management. Effective, human driven service delivery during moments of crisis. Organizing special response teams to operate cross functionally ensuring Gofundme is best able to service those most in need. Customer Experience &amp; Advocacy Ensure seamless experience for our users: individual fundraisers, donors, nonprofits and non-profits. Tailoring service models appropriately across segments. Develop feedback loops: capture customer insight from care interactions, drive product/feature improvements, reduce friction, enhance user journey. Manage escalated issues, crisis response, reputational events, public escalations, and serve as trusted senior escalation point. Partner with Product, Engineering, Trust &amp; Safety, Marketing and CX to align support strategy with broader company initiatives. Team Leadership &amp; Culture Build, lead, mentor a high-performing global care leadership team. Foster a culture of empathy, accountability, data-driven decision-making, continuous improvement and mission-centric service. Provide career pathing, talent development, succession planning within the care organization. You&nbsp; 7-10+ years of customer care, customer experience, or customer operations leadership, ideally with global scope within a marketplace technology platform (servicing B2B &amp; B2C customers). Proven experience scaling a support organization across geographies and channels. 3+ years experience building customer journeys between internal and vendor partners (BPOs) that optimize customer experience. Deep operational expertise (metrics, workforce planning, support technologies, automation, self-service). Track record of driving measurable improvements in customer satisfaction, retention, first-contact resolution, cost to serve. Exceptional strategic thinking, strong business acumen, ability to influence senior leadership and cross-functional teams. Excellent communication skills, ability to simplify complex operations for senior stakeholders. Alignment with mission-driven organisations, strong empathy for users and customers. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Director, Customer Care

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We’re looking for a Manager, Data Science to architect and lead the next generation of marketing data science at GoFundMe. This role will build and scale the foundations of applied data science and AI that empower our Marketing, Growth, and Finance teams to make high-confidence, ROI-positive investment decisions. You’ll serve as a player-coach for a talented group of experienced data scientists, driving innovation while ensuring excellence in delivery. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Build a strong AI and data science foundation: Develop scalable pipelines, reusable modeling frameworks, and robust experimentation platforms to support marketing and growth decision-making. Lead end-to-end data science &amp; AI projects: From requirements gathering through feature engineering, modeling, validation, deployment, and monitoring. Establish best practices: Champion standards in model governance, reproducibility, data quality, and system reliability to ensure sustainable and trustworthy AI adoption. Drive marketing science innovation: Apply advanced methods—causal inference, uplift modeling, multi-touch attribution, and media mix modeling—to unlock insights and optimize spend. Advance forecasting &amp; ROI modeling: Deliver budget allocation frameworks and predictive models that guide long-term roadmap planning and marketing efficiency. Partner cross-functionally: Work closely with Marketing, Growth, Product, Engineering, and Finance leaders to align analytics initiatives with revenue impact. Invest in people: Mentor, coach, and elevate a team of high-performing data scientists; foster a culture of technical rigor, curiosity, and applied innovation. Push the frontier of applied AI in marketing: Evaluate emerging generative and predictive AI approaches for audience segmentation, creative optimization, personalization, and campaign efficiency. You &nbsp; &nbsp;Experience &amp; Education 8+ years of experience in data science roles with direct impact on marketing, growth, or revenue optimization. Master’s or Ph.D. in a quantitative field (Statistics, Mathematics, Economics, Computer Science, Physics, Operations Research or related), or equivalent applied experience. &nbsp; &nbsp;Technical Skills Advanced proficiency in Python (NumPy, pandas, scikit-learn) and SQL (window functions, optimization). Deep experience with experimentation frameworks: A/B testing, causal inference, uplift modeling, and attribution models. Proven success in forecasting, optimization, and budget allocation models for marketing and growth functions. Hands-on with data platforms (Snowflake, Databricks) and BI tools (Looker, Tableau, or equivalent). Strong data storytelling and executive presentation abilities. &nbsp; &nbsp;Leadership &amp; Collaboration Exceptional communication skills with the ability to influence executive stakeholders and translate data into actionable business recommendations. Experience developing senior data scientists and elevating team practices. Demonstrated ability to define a strategic vision for applied data science in marketing, balancing rapid experimentation with long-term infrastructure investments. &nbsp; &nbsp;Nice to have Familiarity with experimentation and web/mobile analytics platforms (Optimizely, GrowthBook, Google Analytics, Amplitude). Experience integrating with marketing APIs (Google, Meta, programmatic platforms) for campaign optimization. Prior exposure to generative AI or LLMs in marketing use cases (e.g., personalization, targeting, creative analysis). Knowledge of multi-arm and contextual bandit algorithms for adaptive experimentation and continuous marketing optimization. Familiarity with ML ops practices: version control, model monitoring, scalable ETL frameworks. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $187,000 - $281,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Manager, Data Science

Want to help us help others? We’re hiring!&nbsp; GoFundMe is home to a global community of more than 150 million people who come together every day with a shared purpose: helping one another. Since 2010, we’ve empowered people and organizations to raise over $30 billion for the causes they care about. In 2025, we launched GoFundMe Pro (pro.gofundme.com), a new platform designed to give nonprofits advanced fundraising tools and support. Together with our core platform, our vision is to become the most helpful place in the world. Join us! The GoFundMe team is searching for a Trust &amp; Safety Analyst II to join our growing team. The Trust &amp; Safety department plays a critical role in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform. By safeguarding the opportunity to give online, we help strengthen our brand, drive growth, and most importantly, do the right thing by our customers. As an Analyst II, you will focus on reviewing fundraiser content, handling policy escalations, and helping ensure funds are safely delivered to beneficiaries. This is a fast-paced role where you’ll need strong attention to detail, consistency, and collaboration skills to find the right solutions. You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community. This role is focused on content moderation review and real time policy escalations, it offers the opportunity to grow your expertise in Trust &amp; Safety, develop new skills, and help ensure GoFundMe remains the most trusted place to give online. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. The Job Provide high-quality ticket and queue management support to ensure fundraiser authenticity and safe delivery of funds for beneficiaries.&nbsp; Investigate escalated policy reviews across GoFundMe’s platforms, ensuring escalations are resolved thoroughly and efficiently while managing time sensitive inquiries from our global partners. Actively support crisis response, set up crisis monitoring protocols and proactively assist affected customers and stakeholders as needed. Proven ability to work in a fast paced environment applying your sound decision making skillset in crisis management. Proactively identify gaps or ambiguities in existing policy, while staying current on evolving policy, political, and cultural contexts to inform decision-making. Mentor Analyst I peers by providing coaching, feedback, and guidance during policy or escalation reviews. Lead QA of casework, sharing insights and helping identify training opportunities. Serve as a go-to resource for Go-To-Market and Communications teams on sensitive or high-profile fundraisers. Contribute to Trust &amp; Safety’s long-term success by identifying trends, providing actionable insights, and collaborating with leadership on future strategy. This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury).&nbsp; Analysts will follow a fixed Wednesday-Sunday schedule, ensuring consistent collaboration and coverage. Since our work supports people every day of the week, some holiday shifts will also be part of the schedule. You&nbsp; Bachelor’s degree or equivalent experience preferred. 5+ years of experience in Trust &amp; Safety, risk, fraud prevention, operations, or a related field within a technology-driven environment. Strong expertise in trust and safety practices, online content integrity, compliance requirements, and policy application. Demonstrated ability to manage complex investigations, escalations, and high-risk cases independently. Proven success leading projects or driving process improvements in an operations-focused team. Experience mentoring peers, providing feedback, or supporting onboarding and training of new team members. Skilled in managing multiple priorities in a rapidly changing environment while maintaining quality and consistency. Strong collaboration skills, with the ability to influence and contribute to solutions across regional and functional boundaries. Comfortable working under pressure and making sound decisions in sensitive or ambiguous situations. Willingness and resilience to review potentially graphic or objectionable material (e.g., violence, exploitation, or offensive content). Advanced analytical skills with the ability to interpret data, monitor trends, and generate actionable insights that support data-driven decision-making and team strategy. Adaptability to structured schedules and resilience in covering holiday shifts as part of regular operations. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Trust & Safety Analyst II

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our first Director, Community Fundraising to help shape and scale GoFundMe’s Community Fundraising strategy, owning business outcomes, organizational health, and long-term growth. This leader operates as a strategic partner to senior leadership, aligning teams, investments, and external partners around shared priorities and impact. The Job Strategy, Vision and Business Ownership&nbsp; Owns key aspects of the Community Fundraising strategy and business outcomes, accountable for translating company-level goals into a cohesive, executable roadmap across Pro and Consumer. Accountable for department-level GDV, engagement, and activation goals, including short-term performance and long-term ecosystem health. Determines where to invest, experiment, scale, or pull back across activation types based on ROI, brand risk, and organizational capacity. Partners with senior leadership to evolve Community Fundraising into a durable growth engine, not a series of disconnected programs. Anticipates market, nonprofit, and community trends to inform multi-year strategy and positioning. Partner with external agencies and third-party entities to drive measurable improvements in fundraising campaign performance. Cross-Functional Leadership &amp; Influence Works with Sr. Director to align with senior cross-functional leaders across Product, Growth Marketing, Sales, CX, Partnerships, and Global Go To Market teams around shared priorities. Partners closely with Product and Technology leadership to influence roadmap direction, investment tradeoffs, and sequencing tied to Community Fundraising outcomes. Represents Community Fundraising in senior leadership forums, advocating for priorities and reconciling competing organizational needs. Builds strong executive-level relationships across the company to drive alignment, accountability, and execution. Acts as a key decision-maker and escalation point for complex, high-risk, or high-impact activations. Team Leadership &amp; Organizational Design&nbsp; Leads and develops a multi-disciplinary team responsible for activation strategy, execution, enablement, and operations. Works with Sr. Director to define clear roles, ownership models, and success metrics across Manager-level contributors. Coaches and develops senior talent, enabling strategic elevation and effective delegation. Creates a culture of high accountability, learning, and continuous improvement. Operational Excellence &amp; Governance&nbsp; Establishes operational objectives, policies, and processes that ensure activations launch with quality, consistency, and speed. Owns planning, forecasting, and prioritization for Community Fundraising initiatives. Manages budget and resourcing decisions, balancing impact, efficiency, and long-term scalability. Ensures appropriate governance around brand risk, partner commitments, and customer experience. Measures and communicates impact, progress, and learnings to executive stakeholders. Performance Measurement Success in this role is measured by: Business Impact: Achievement of Community Fundraising GDV, engagement, and Pro growth targets aligned to company goals. Strategic Clarity &amp; Execution: Clear, well-communicated strategy that teams and partners execute against consistently. Cross-Functional Effectiveness: Ability to align multiple functions around shared priorities and deliver outcomes. Talent &amp; Org Health: Development of high-performing teams and strong leadership bench. Decision Quality: Sound judgement in investment, prioritization, and risk management decisions.&nbsp; You&nbsp; Bring 15+ years of relevant experience, or equivalent depth, in marketplace strategy, growth, GTM, or platform-based businesses. Have led complex, cross-functional initiatives with material business impact. Strong foundational understanding of digital and paid media strategy to set direction, assess impact, and ensure alignment with community fundraising goals. Demonstrate a strong track record of setting strategy and delivering results in ambiguous environments. Are an effective people leader with experience managing senior ICs and/or managers. Excel at influencing and negotiating with executive-level stakeholders. Balance data-driven decision-making with strong intuition for brand, community, and long-term platform health. Communicate clearly, concisely, and persuasively with executives and teams. Demonstrate resilience, strong judgment, and a growth mindset. Are motivated by building systems, teams, and strategies that scale.&nbsp;&nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $180,000 - $270,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Director, Community Fundraising

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is seeking a Manager, Web Project Management to execute our web roadmap in close partnership with the Director of Growth. This role is responsible for turning strategy into action—owning planning, coordination, and delivery across developers, web designers, and content workflows. You’ll manage the day-to-day execution of major web initiatives, including a theme rebuild, site redesign, new content launches, and conversion rate optimization (CRO) projects. Success in this role comes from strong project management fundamentals, clear communication, and the ability to keep teams moving efficiently and predictably. The Job Web Roadmap Execution Execute the web roadmap defined by Growth leadership, including: Theme rebuilds and site redesigns New content launches and ongoing content updates CRO tests and site optimization initiatives Translate strategy and requirements from Directors of Growth into: Detailed project plans Timelines, milestones, and task breakdowns Clear ownership and delivery expectations Manage scope, dependencies, risks, and tradeoffs to keep work on track Team &amp; Delivery Management Manage and coordinate the day-to-day work of&nbsp;Web developers &amp;&nbsp;Web designers Content upload and publishing workflows Ensure teams are aligned on priorities, requirements, and deadlines Plan and balance team capacity across multiple concurrent initiatives Project Management &amp; Tooling Own ClickUp as the system of record for web execution:&nbsp;Create and maintain project plans, task workflows, and dashboards Ensure consistent project hygiene and documentation Run standups, status updates, launch checklists, and retrospectives Provide clear, proactive communication on progress, risks, and delivery timelines Web Platform &amp; Release Management Oversee execution within WordPress, including: Theme updates and rebuilds Content publishing and QA workflows&nbsp; Launch coordination and post-launch follow-up Partner with developers and designers to ensure quality, performance, and accessibility SOPs are met CRO &amp; Continuous Improvement Support CRO efforts by coordinating implementation of tests, updates, and learnings Ensure CRO work is scoped, prioritized, and delivered efficiently Continuously improve delivery processes, workflows, and cross-team collaboration You&nbsp; 5+ years of experience in web or digital project management Proven experience managing developers, designers, and content workflows Strong hands-on experience with ClickUp Strong experience working with WordPress Excellent organizational, communication, and stakeholder management skills Preferred Experience delivering large-scale site redesigns or theme rebuilds Familiarity with CRO concepts and experimentation workflows Comfort operating in a fast-paced, execution-driven environment Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $126,000 - $189,000+ equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Manager, Web Project Management

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We’re looking for a Staff Data Scientist, Pricing to serve as the senior individual contributor driving the science, strategy, experimentation and AI deployment behind pricing and yield optimization at GoFundMe. This role sits at the intersection of economics, behavioral science, experimentation, and machine learning, with direct responsibility for optimizing donation conversion, donation amounts, and donor experience across the product. Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week. The Job Own donation pricing and amount optimization end-to-end: Define the analytical strategy, modeling frameworks, and success metrics for pricing recommendations across product surfaces, balancing conversion, donation amounts, and long-term donor trust. Model human behavior using economics and AI: Apply economic theory, behavioral science, and machine learning to understand donor decision-making, estimate elasticity, and predict responses to changes in product design and choice architecture. Leverage non-transactional behavioral signals: Model sparse and indirect signals (e.g., navigation, hesitation, context, device, timing) to detect shifts in intent and interaction patterns beyond observed transactions. Build adaptive and reinforcement-aware systems: Design models that learn over time using experimentation signals, feedback loops, and reinforcement concepts (e.g., contextual bandits or sequential decision-making) where appropriate. Lead experimentation and causal learning: Partner with Product and Engineering to design robust experimentation and measurement frameworks, ensuring pricing and donation models are causal-aware, interpretable, and safe to deploy at scale. Incorporate external data and context: Augment behavioral models with external datasets (macroeconomic indicators, seasonality, regional or temporal signals) to better understand and anticipate donor behavior. Translate insights into action: Convert complex economic and behavioral analyses into deployable models, clear product recommendations, and measurable business impact. Influence through storytelling and leadership: Communicate insights effectively to senior leaders, humanize donor behavior through narrative, and serve as a trusted thought partner on pricing and donation strategy. Raise the technical bar: Set best practices for modeling rigor, validation, monitoring, and iteration; mentor other data scientists and elevate pricing science across the organization. You Experience &amp; Education Either a Ph.D. in Economics, Applied Economics, or a closely related quantitative field, demonstrating the ability to push the boundaries of applied research and translate theory into practical modeling approaches OR 8+ years of industry experience in data science, applied economics, pricing, marketplace optimization, or monetization at a high-tech digital company, with a proven track record of owning and scaling pricing or decisioning systems. Deep experience applying economic reasoning, causal inference, and behavioral modeling to real-world decision-making problems. Demonstrated ability to own ambiguous, high-impact problems and deliver measurable business outcomes. Core Skills Strong foundation in econometrics, causal inference, and behavioral modeling. Deep understanding of price elasticity, choice modeling, and decision science. Experience modeling noisy, sparse, or non-transactional behavioral data. Hands-on experience designing and interpreting experiments and causal signals. Familiarity with reinforcement learning, bandits, or adaptive optimization concepts (applied or research-driven). Technical Skills Advanced proficiency in Python (pandas, NumPy, scikit-learn, PyMC/Stan or equivalent) and SQL, with the ability to build, validate, and iterate on complex analytical and modeling workflows. Demonstrated ability to leverage modern AI tools and coding agents (e.g., LLM-based assistants, autonomous or semi-autonomous coding agents, model-driven feature generation, synthetic data generation) to accelerate research, prototyping, and productionization of models. Experience designing or applying LLM-based or AI-assisted solutions to complex decisioning problems (e.g., feature extraction from unstructured data, rapid experimentation, simulation, or model orchestration), beyond basic prompt usage. Leadership &amp; Collaboration Exceptional ability to tell clear, compelling stories from complex data. Comfortable influencing product direction and executive decision-making. Demonstrated ability to lead without authority and elevate team practices. Preferred but not required Experience in consumer pricing, marketplaces, or digital payments/donations. Experience partnering with engineering to productionize models and AI-driven systems, including monitoring, evaluation, and iteration in live environments. Familiarity with modern data platforms (Snowflake, Databricks) and experimentation infrastructure; experience with model versioning and validation is a plus. Strong data visualization, documentation, and presentation skills, with an emphasis on clarity and executive-ready communication. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $179,500 - $269,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Staff Data Scientist, Pricing

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Strategic Initiatives Manager, Office of the CEO to help us in our next phase of growth. The Job As Strategic Initiatives Manager, you will lead high-impact, cross-functional initiatives that drive the company’s strategic goals. This is a project-based position where we expect that you would adjust and respond to the changing needs of the business with ongoing scope changes. Responsibilities include: Drive cross-functional programs across all areas of the business on time and with measurable results Build systems to improve leadership visibility and progress on large, cross-functional strategic initiatives, including documents, timelines, owner tracking, and outcomes Identify and solve efficiency and process challenges across the business by bringing structure to ambiguous problems Plan and execute key operating rhythms for the leadership team, including weekly, monthly, and quarterly meetings Improve how we work by identifying and solving efficiency and process challenges across the organization Translate organizational strategy into actionable programs and ensure goals are aligned across department You&nbsp; 5+ years of experience in program management or strategic operations roles You bring clarity and structure to ambiguity and change You proactively raise risks before they become issues Proven success in executing cross-functional programs with many stakeholders, competing priorities, and changing requirements Excellent communicator and facilitator–succinct and accurate written and verbal communicator and comfortable facilitating working sessions for senior leadership Have experience with and are comfortable working with the most senior leaders of an organization on some of their most pressing issues Deeply mission aligned: you believe in the power of community, generosity, and helping others Preferred Management consulting experience preferred Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $125,000 - $187,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey #LI-REMOTE

Strategic Initiatives Manager, Office of the CEO

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Executive Assistant to support our Chief Data &amp; AI officer and 1-2 other leaders within the technology org! This individual will be dedicated to organizing and coordinating a range of administrative and project management functions for the team. The ideal candidate will be responsible for managing day-to-day operations, supporting the Data &amp; Engineering team’s initiatives, and assisting in the coordination of various internal and external events and logistics. The Job Provide high-level administrative support to the Chief Data &amp; AI officer and 1-2 other leaders within the technology org, enabling them to concentrate on strategic initiatives, thought leadership, and stakeholder engagement. Own complex scheduling and calendar management across time zones, including team and cross-functional meetings, external partner engagements, and recurring leadership team sessions. Manage presentation prep and document formatting, elevating deliverables with consistent polish, clarity, and visual impact. Handle expense reports, invoice processing, and Airbase submissions with accuracy and timeliness. Coordinate domestic and international travel, including flights, hotels, ground transportation, visas, and trip itineraries; anticipate potential issues and secure cost-effective solutions. Support event and briefing logistics for high-visibility external and internal engagements. Maintain and update project management trackers to ensure timely and accurate reporting across functions. Partner with internal teams to gather resources, prepare materials, and drive follow-through on deliverables. Anticipate roadblocks, surface proactive solutions, and keep workstreams aligned across stakeholders. Serve as a trusted partner and liaison between leaders, their teams, and cross-functional collaborators, ensuring alignment and effective communication. Help cascade updates, priorities, and outcomes to the broader team (e.g., recaps, meeting notes, briefing packets). Draft clear, professional internal communications, memos, and detailed meeting recaps to support adequate information flow across teams. Develop and optimize workflows by creating standard operating procedures (SOPs) and implementing process improvements to enhance team efficiency and productivity. You&nbsp; Experience: 5+ years of experience supporting senior executives, preferably within a fast-paced, global technology environment. Education: &nbsp;Minimum B.A. Project Management: Strong ability to execute multifaceted projects with minimal supervision. Organizational Skills:&nbsp; Superb organizational skills and attention to detail. Problem-Solving: Strong analytical skills with a strategic mindset to anticipate opportunities and challenges and propose solutions. Time Management: Ability to juggle multiple priorities, work under pressure, and meet tight deadlines. Technical Skills: Highly proficient in PowerPoint, Excel, and Google’s suite of tools Confidentiality &amp; Discretion: High level of professionalism and ability to handle sensitive information with complete discretion. Technology: Proficiency in Google Workspace, Slack, and project management tools like ClickUp/Asana. Communication: Excellent verbal and written communication skills, with the ability to proactively engage with stakeholders at all levels. Preferred Bay Area, CA Experience supporting a data team function at a software company. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $86,500 - $129,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;Covey Scout for Inbound&nbsp;May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:&nbsp;Covey #LI-REMOTE

Executive Assistant, Product & Technology

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Customer Success Manager (CSM I) to join our team in Dublin, Ireland! You will play a key role in our team by providing exceptional coaching support to our organisers. You will be instrumental in ensuring they receive the foundational advice and enablement needed to make their fundraisers on GoFundMe more successful. You will be an important facilitator and support to internal projects &amp; customer needs, and you will focus on enhancing organiser success through strategic advice and support. The Job Organiser success: Leverage internal resources, existing knowledge, cross functional ideas, and industry best practices to accelerate high-potential fundraising to drive Gross Donation Volume (GDV) on the GoFundMe platform and protect the GoFundMe brand.&nbsp; Collaborative efforts: Support interactions with the Global Go-to-market (GGTM) team, RD&amp;D, RCPI, Care and other departments, and liaise on customer-related issues and insights.&nbsp; Opportunity identification: Recognise customer needs and feedback during interactions, aiming to identify opportunities for business development or support enhancements, and share these findings with senior team members.&nbsp; Learning and development: Engage in continuous learning to develop your knowledge in effectively advising organisers, including understanding the technical aspects necessary for resolving account issues.&nbsp; Queue &amp; escalation assistance: Be on call for urgent high brand risk and/or high impact fundraisers, readily available and ensure coverage is provided for both customers and internal teams.&nbsp; Customer coaching: Participate in handling customer queries through multiple channels, including email, text and phone, focusing on technical concerns and custom coaching&nbsp;advice to accelerate GDV. Be readily available and flexible for top tier customers to strategise, coach and maximize their fundraising efforts.&nbsp; Internal support: Assist in creating and refining coaching resources for the GGTM team, contributing to our collective knowledge base.&nbsp; Project management assistance: Participate in internal projects under supervision, performing tasks that contribute to team efficiency and customer satisfaction, while also offering insights during team discussions for potential impactful initiatives.&nbsp; Quantitative Performance Measurement:&nbsp; Drive GDV: Coach organisers on best practices to increase their fundraiser success and therein GDV&nbsp; Fundraisers coached: Maintain assigned coaching volume that strikes a balance across quality and efficiency*&nbsp; Corporate affairs collaboration: Coach organisers in meaningful ways to improve fundraiser quality to be passed to Corporate Affairs to be ‘pitchable’ or ‘shareable’ for amplification* *Metrics subject to adjustment depending on the current landscape of incoming requests and evolving team focus.&nbsp; You&nbsp; 1-2 years experience in customer success, account management, or a similar customer-facing role&nbsp; Ownership: Approach all escalations, tickets, projects and areas of involvement with an entrepreneurial mindset. Approach these areas of involvement with agility and creativity to get to resolution ASAP and optimise customer success opportunities.&nbsp; Emotional resilience: Demonstrate the ability to remain positive and recover quickly from setbacks.&nbsp; Empathy and emotional intelligence: Show genuine understanding and concern for the needs and feelings of both customers and fellow employees.&nbsp; Eager to learn from experimentation: Actively engage in experimenting with new approaches to solving customer issues or improving work processes, under the guidance of more experienced team members. Show resilience by viewing failures as learning opportunities and quickly adapt and apply lessons learned to find effective solutions.&nbsp; Embrace change: Adapt to new processes and environments with a constructive and flexible attitude.&nbsp; Team player: Work cooperatively and effectively within the team, contributing to a constructive team environment. Genuine interest: Display a sincere curiosity and interest in learning about GoFundMe and the unique challenges faced by the customer personas and markets we support.&nbsp; Intentional communicator: Communicate clearly and effectively, ensuring messages are understood.&nbsp; Phone skills: Proficient in phone skills including coaching customers over the phone and problem solving live.&nbsp; Familiarity with internal tools: Develop an understanding of internal tools such as Google Sheets and Zendesk, using them effectively in daily tasks.&nbsp; Following established processes: Learn and follow existing processes closely, while being encouraged to suggest improvements.&nbsp; Agile: Begin to handle transitions between providing escalated technical support and offering strategic advice under guidance.&nbsp; Balancing speed and quality: Learn to manage tasks efficiently without compromising on the quality of work, under close supervision and feedback.&nbsp; Self-motivated: Exhibit a proactive approach to learning and taking on new tasks. &nbsp;Preferred 1+ year in consumer or nonprofit fundraising&nbsp; &nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-DK1

Customer Success Manager I

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Data Engineer to join our Analytics Engineering squad within the Data Platform team. In this role, you’ll help make our data reliable, high-performing, and easy to use for analysts, scientists, and business teams. You’ll also explore using AI to assist our team in building and maintaining data models, ensuring we move fast without sacrificing quality. You’ll have a unique chance to own the normalized layer, improve how we monitor and test our models, and shape the way our analytics work at the company. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Own and improve our normalized data layer, ensuring consistency, scalability, and high performance. Build automated tests and monitoring to catch issues before they reach production. Work closely with Analytics Engineers and Data Engineers to ensure data pipelines and models produce accurate, consistent, and well-structured data, coordinating on model design, testing, and quality checks to support reliable reporting and analytics. Contribute to Snowflake performance and cost optimization, helping ensure queries are fast and efficient. Explore ways to use AI to help the team design models, generate code suggestions, review changes, and detect anomalies. Maintain clear documentation and standards so everyone on the team can move fast with confidence. You&nbsp; 5+ years as a data engineer crafting, developing and maintaining business data warehouse alternatives consisting of structured and unstructured data. Proficiency with building and orchestrating data pipelines using ETL/data preparation tools. Strong SQL and python skills. Experience with data observability, automated testing, and monitoring frameworks. Comfortable with Snowflake performance tuning and managing large datasets. Collaborative and proactive — you like helping teams move faster and more reliably. Fluent in English (written and spoken).&nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $156,000 - $234,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Data Engineer

Want to help us help others? We’re hiring!&nbsp;GoFundMe is home to a global community of more than 150 million people who come together every day with a shared purpose: helping one another. Since 2010, we’ve empowered people and organizations to raise over $30 billion for the causes they care about. In 2025, we launched GoFundMe Pro (pro.gofundme.com), a new platform designed to give nonprofits advanced fundraising tools and support. Together with our core platform, our vision is to become the most helpful place in the world. Join us! The GoFundMe team is searching for a Trust &amp; Safety Analyst II to join our growing team. The Trust &amp; Safety department plays a critical role in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform. By safeguarding the opportunity to give online, we help strengthen our brand, drive growth, and most importantly, do the right thing by our customers As an Analyst II, you will focus on reviewing fundraiser content, handling policy escalations, and helping ensure funds are safely delivered to beneficiaries. This is a fast-paced role where you’ll need strong attention to detail, consistency, and collaboration skills to find the right solutions. You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community. This role is focused on content moderation review and real time policy escalations, it offers the opportunity to grow your expertise in Trust &amp; Safety, develop new skills, and help ensure GoFundMe remains the most trusted place to give online. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. The Job&nbsp; Provide high-quality ticket and queue management support to ensure fundraiser authenticity and safe delivery of funds for beneficiaries.&nbsp; Investigate escalated policy reviews across GoFundMe’s platforms, ensuring escalations are resolved thoroughly and efficiently while managing time sensitive inquiries from our global partners. Actively support crisis response, set up crisis monitoring protocols and proactively assist affected customers and stakeholders as needed. Proven ability to work in a fast paced environment applying your sound decision making skillset in crisis management. Proactively identify gaps or ambiguities in existing policy, while staying current on evolving policy, political, and cultural contexts to inform decision-making. Mentor Analyst I peers by providing coaching, feedback, and guidance during policy or escalation reviews. Lead QA of casework, sharing insights and helping identify training opportunities. Serve as a go-to resource for Go-To-Market and Communications teams on sensitive or high-profile fundraisers. Contribute to Trust &amp; Safety’s long-term success by identifying trends, providing actionable insights, and collaborating with leadership on future strategy. This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury).&nbsp; Analysts will follow a fixed Tuesday-Saturday schedule, ensuring consistent collaboration and coverage. Since our work supports people every day of the week, some holiday shifts will also be part of the schedule. You Bachelor’s degree or equivalent experience preferred. 5+ years of experience in Trust &amp; Safety, risk, fraud prevention, operations, or a related field within a technology-driven environment. Strong expertise in trust and safety practices, online content integrity, compliance requirements, and policy application. Demonstrated ability to manage complex investigations, escalations, and high-risk cases independently. Proven success leading projects or driving process improvements in an operations-focused team. Experience mentoring peers, providing feedback, or supporting onboarding and training of new team members. Skilled in managing multiple priorities in a rapidly changing environment while maintaining quality and consistency. Strong collaboration skills, with the ability to influence and contribute to solutions across regional and functional boundaries. Comfortable working under pressure and making sound decisions in sensitive or ambiguous situations. Willingness and resilience to review potentially graphic or objectionable material (e.g., violence, exploitation, or offensive content). Advanced analytical skills with the ability to interpret data, monitor trends, and generate actionable insights that support data-driven decision-making and team strategy. Adaptability to structured schedules and resilience in covering holiday shifts as part of regular operations. Why you’ll love it here&nbsp; Meaningful Impact: Join a mission-driven company that helps millions of people around the world every year. Innovative Culture: Collaborate with a diverse, passionate team in a dynamic, fast-paced environment where new ideas are encouraged. Team Spirit: Be part of a supportive and collaborative team that works hard, celebrates wins, and grows together. Competitive Benefits: Receive competitive pay along with comprehensive healthcare coverage. Well-Being &amp; Balance: Take advantage of financial support for hybrid work and family planning, generous parental leave, flexible time-off, and robust mental health and wellness resources. Growth &amp; Development: Access learning opportunities, development programs, and recognition initiatives to support your career progression.Commitment to Inclusion: Contribute to our dedication to diversity, equity, and inclusion through employee resource groups and ongoing initiatives. Giving Back: Get involved in volunteer programs and our Gives Back initiatives to support causes you care about. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $66,500 - $99,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team&nbsp;is seeking a strategic and highly organized Principal Marketing (GGTM) Program Manager to serve as a key partner to the Chief Marketing and Corporate Affairs Officer and the broader GGTM Leadership Team. This role is critical in scaling our Go-To-Market function, driving operational excellence, and aligning cross-functional initiatives with company-wide priorities. More than an executor, the ideal candidate is a builder—someone who thrives in ambiguity and is passionate about shaping systems, processes, and ways of working that foster alignment and velocity. They bring a strong track record of program leadership, influence across levels, and the ability to bridge strategy with execution in fast-paced, matrixed environments. The Job: Strategic Planning &amp; Leadership Partner with GGTM leadership to develop and drive key initiatives that align with broader company goals and priorities. Lead quarterly and annual planning processes, ensuring focus, accountability, and alignment across the GGTM team. Facilitate monthly GGTM leadership meetings to drive strategic prioritization and cross-functional alignment. Identify and document key blockers and cross-functional challenges, enabling the Chief Marketing and Corporate Affairs Officer to step in with the right context and data to help unblock and accelerate progress across the team. Program Execution&nbsp; Manage campaign stakeholders to ensure visibility, prioritization, and successful delivery across initiatives. Personally lead the execution of select high impact cross-functional programs across product marketing, creative, demand generation, brand, comms, events, and sales enablement. Coordinate timelines, dependencies, and resources; proactively mitigate risks and unblock challenges to ensure program continuity and impact. Standardize and scale best practices for project and program management across GGTM, while mentoring teams on planning and prioritization. Produce accurate and timely communication on program status updates to leadership and stakeholders. Cross-Functional Operations &amp; Enablement Define and implement end-to-end processes for brief creation, approval workflows, and project governance to improve clarity, velocity, and success. Manage program interdependencies and remove roadblocks to ensure milestones are hit and outcomes delivered on time and at high quality. Establish and maintain a strong operational rhythm through structured cadences and communication channels across stakeholders. Drive adoption and evolution of project management tools (e.g., ClickUp) to enhance visibility, accountability, and resourcing. Process &amp; Tooling Optimization Build scalable onboarding and documentation systems (e.g., ClickUp hubs, SOPs, internal wikis) to support team clarity and ramp-up. Identify and implement operational improvements across GGTM’s workflows, tools, and team structures to streamline collaboration and increase effectiveness. You: 8+ years of experience in marketing operations, program management, or a related function in a high-growth, fast-paced environment. Proven ability to lead and scale complex, cross-functional marketing and communications programs. Experienced people manager who builds and empowers high-performing teams while fostering collaboration across functions. Exceptional communication and influence skills across all levels, including senior executives and external partners. Analytical, strategic, and solutions-oriented mindset with strong problem-solving and prioritization skills. Comfortable operating in ambiguity, managing multiple priorities, and aligning stakeholders in a matrixed environment. Demonstrated ownership mentality with a track record of driving results through systems, structure, and accountability. Preferred: PMP, Agile, Scrum, or equivalent program management certifications. Familiarity with marketing tech stacks, campaign operations, and performance measurement practices. Experience working directly with executive leadership or in an operational partner role to a CMO or marketing leader. Experience managing agency and external partner collaboration across brand, digital, and performance initiatives. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $153,000 - $229,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Principal Marketing Program Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Customer Care Manager to help lead our Americas-based side of GoFundMe’s global Care organization, to help ensure exceptional customer support experiences that align with GoFundMe’s mission, and Care’s vision of becoming the most helpful Customer Care team in the world.&nbsp;&nbsp; The Job The Customer Care Associate Manager leads a team of Care Specialists, supporting them with their daily duties, as well as working with them to support their growth and professional development. They oversee high impact projects, contributing to exceptional customer experiences that align with GoFundMe’s mission, and Care’s vision of becoming the most helpful Customer Care team in the world.&nbsp;&nbsp; Associate Managers enable the Care core by supporting day to day operations, ensuring the team is set up for success through organization, decision making, escalation support, and necessary guidance. They are responsible for supporting and motivating the department as a whole, enabling the team to do their best work in order to achieve departmental goals and KPIs as determined by the Care Managers and Global Head. Primary duties of an Associate Manager include: People Management&nbsp; Coach and mentor Specialists to help them succeed in their roles, grow their skills, and progress their careers. Examples include: Helping Specialists prioritize strong metric performance, non-interaction work, and time Providing targeted feedback and honest communication to support needed development Aligning their Specialists with prime and challenging&nbsp; impact opportunities Create and manage dynamics for their direct&nbsp; team, while fostering the GoFundMe culture and Care operating principles Assist with Care staffing and internal promotions through related application reviews and interviews Customer Support&nbsp; Contribute at least 4 hours/week towards customer interaction related work. Examples include: Direct customer interactions in chat &amp; email Advising on or directly handling escalations &amp; high-dollar appeasement requests Shadowing specialists in interactions or being shadowed themselves Complete all assigned Peer Feedback Audits per related sprint and assist on rating overturn requests as needed Actively oversees and manages daily Care live support &amp; ticket queue activity, proactively making needed adjustments Project Management&nbsp; Progress team objectives and goals by overseeing a Care Operational Function as either a DACI Driver or Approver, effectively supporting and delegating to their individual contributor partners Proactively find and propose solutions to improve Care processes, workflows, and the customer experience&nbsp; Collaborate closely with Global Operation peers and other stakeholders to drive decisions You&nbsp; Mission-driven: you carry deep empathy for customers and a passion for helping people. Leadership: you demonstrate ability to manage team members, to empower them, and to develop them into strong contributors. Customer-first advocate: you apply a customer-centric mindset in your decision making,&nbsp; and know how to instill the same mindset in your team. High emotional intelligence: you are an empathetic leader who leads by example, knows how to build trust, and leads from a place of self-awareness &amp; humility. Skilled communicator: you are an effective communicator with an ability to motivate &amp; influence your team, adapt your communication style to the needs of the audience, and are not afraid to have difficult conversations. Extreme ownership: you have the ability to identify issues and take initiative to solve or improve current processes, through individual execution or teamwork. Data-driven &amp; analytical: you are comfortable utilizing data insights and driving metric results surrounding your team’s performance and customer sentiment to help inform process improvements and decisions. Resilient &amp; adaptable: you are comfortable navigating ambiguity, rapid change, and high-growth environments, and know how to lead your direct team members through the same. Collaborative &amp; inclusive: you are skilled at collaborating&nbsp; cross-functionally, fostering trust, inclusion, and accountability. Preferred&nbsp; Experience level: 3+ years in customer support or customer operations, with 1+ years directly managing people in customer facing roles.&nbsp; Operational expertise: experience with improving customer operations, such as process improvements, escalations management, and/ or cross functional collaboration. Crisis or escalations exposure: used to managing teams in unpredictable environments, where managing crisis and escalated scenarios are the norm. Technology fluency:&nbsp;comfortable working with support tech stacks (i.e. Zendesk), AI/automation tools, and analytics platforms (i.e. Looker). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $78,000 - $117,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Associate Manager, Customer Care

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is searching for our next Senior Solutions Architect to join our post-sales Technical Solutions Team adjacent to Professional Services. In this hands-on role, you will be responsible for scoping, designing, and validating scalable solutions for nonprofit customers’ implementation of GoFundMe Pro's software. This role is execution-focused, working directly with our nonprofit customers to implement technical solutions and accelerate adoption.&nbsp; As a Senior Solutions Architect, you will play a key role in bridging pre-sales and post-sales, ensuring a smooth transition from technical discovery and solution design during the sales cycle to implementation and execution. You will collaborate closely with Solution Engineers, Implementation Project Managers, and Technical Account Managers to accelerate solution adoption and campaign launches. The Job Pre-Sales Technical Advisory Accelerate the sales cycle by addressing technical blockers and providing integration guidance early in the process. Advise Solution Engineers on any additional technical discovery and feasibility assessments required during the sales process. Collaborate with Solution Engineers on proof of concepts and prototypes to validate proposed architectures Provide clear solution recommendations, outlining trade-offs, technical constraints, and scalability considerations. Design and scope healthy implementations for RFP’s and SOW’s Solution Design &amp; Technical Execution Own the technical design and execution of customer solutions within the full Classy product suite, ensuring feasibility, scalability, and alignment with Classy’s platform architecture. Translate business needs into clear, actionable technical requirements for implementation teams to build. Create and document reusable solution patterns for common use cases (e.g., memberships, premiums, giving cart) Provide guidance on customer’s implementation of Classy’s Salesforce integration, ensuring plans adhere to Salesforce best practices for configuration, functionality, and performance optimization. Design and lead discussions around Classy’s Salesforce integration architecture, focusing on technical and functional alignment with customer goals. Customer Engagement &amp; Implementation Oversight Serve as the primary technical resource during implementation, ensuring solutions are built according to specifications and best practices. Act as a trusted advisor to customer technical teams, project managers, and implementation specialists&nbsp; Proactively identify and mitigate risks related to solution adoption and campaign launch. Guide implementation teams in solving complex integration challenges and optimizing technical execution. Continuous Improvement &amp; Best Practices Develop, implement, and document Salesforce-specific integration frameworks and reusable assets to streamline campaign launch. Provide technical feedback from real-world implementations to refine internal best practices and improve future solution designs. Maintain expertise in Salesforce, enterprise SaaS ecosystems, and API-based integration frameworks. Stay informed on emerging best practices, customer needs, and technology trends to continuously evolve solution approaches. &nbsp;You&nbsp; 6+ years of relevant consulting or professional services experience designing technical solutions 4+ years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects 4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements Strong knowledge &amp; experience with ReST APIs, JS, and implementing middleware Strong organizational skills&nbsp; Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively&nbsp;&nbsp;&nbsp; Able to take ownership of complex technical problems and drive them to resolution Ability to understand customer requirements and translate them into technical design Strong people skills to lead collaboration across functions and organizations Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions Experience working in direct client engagements and in project/cost estimation techniques Superior analytical, problem solving and critical thinking abilities Degree or equivalent relevant experience based on the core responsibilities of the role&nbsp; Preferred Experience in payment processing systems Experience with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, or Blackbaud systems Experience with the nonprofit / fundraising industry&nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $125,000 - $187,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Solutions Architect

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is searching for a passionate and driven Staff Software Engineer with a strong background in building scalable, high-performance fintech or wealth management systems. In this high-impact role, you will design and develop innovative infrastructure from the ground up to support large-scale, mission-driven fintech products that empower millions of people globally. Your work will directly contribute to building seamless, user-friendly experiences, enabling individuals to contribute to causes and make meaningful change in the world.&nbsp; As a key technical leader, you'll have the opportunity to shape the architecture and direction of our systems, driving impact for both the company and the users we serve. Join us if you're excited to grow both personally and professionally while making a direct impact on GoFundMe’s products, users, and the causes that matter most. Candidates considered for this position will be located in: San Francisco, CAThis is a hybrid role based in San Francisco, with 2–3 days per week of in-office collaboration. The Job... You’ll collaborate with a team of engineers, product management, designers and external partners to identify and implement improvements and new features for the GoFundMe fintech products. You’ll take ownership of the entire product development life cycle which includes architectural design, development, deployment, documentation and maintenance of new and existing backend services and tools. You’ll provide mentorship to junior developers, advocate for improvements to the codebase, and provide leadership to others within your team. You’ll own the technical roadmap for these new products, prioritizing features based on cutting-edge technology, user needs, and technical feasibility to deliver high-value solutions. Conduct deep technical exploration to stay ahead of industry trends, and leverage that knowledge to design systems that stand up to market demands, while pushing the boundaries of innovation. Define and track key performance indicators (KPIs) for your products, using data-driven insights to iterate, optimize, and enhance the overall user experience and technical performance. Lead the engineering efforts for product launches and own the post-launch technical strategy to ensure products scale and perform successfully in the market. Contribute significantly to system reliability and operational excellence by participating in on-call rotations and leading the troubleshooting and resolution of incidents. You...&nbsp; Are a seasoned engineer with a track record of building and shipping impactful features. You have 8+ years of relevant experience across various technical domains such as scalable backend systems, complex infrastructure, APIs, or distributed systems. Can navigate through ambiguity and assist the product team with scoping and discovery, helping to shape solutions and define clear paths forward. Have experience architecting services and systems using well-accepted design patterns to enable future scaling. You anticipate future use cases and make design decisions that minimize the cost of future change. Are skilled at leading projects from conception to completion, ensuring timely delivery by balancing technical trade-offs and business needs, while communicating progress and challenges to stakeholders, and keeping teams aligned with project goals. Have strong experience in analyzing, diagnosing, and preventing performance problems, with expertise in application performance monitoring and log analytics tools. Experience in areas such as financial transaction systems, digital wallets, ledgering, reconciliation, compliance (e.g., KYC), and payment infrastructure is a plus. Preferred... Experience with Spring Boot, Kotlin or Java, AWS, Kafka, Kubernetes. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $181,000 - $271,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us!&nbsp; Every day, millions turn to us in their most vulnerable moments, and our technology must be safe, resilient, and trustworthy. We’re looking for an Adversarial AI Engineer who combines offensive security expertise with machine learning depth. You will execute red team testing against our AI systems, build automated adversarial evaluation pipelines, and deploy defense mechanisms to keep our AI safe. Beyond technical execution, you’ll influence governance, partner with cross-functional stakeholders, and establish GoFundMe as a thought leader in AI security. This role is foundational. You’ll lead red team operations and strengthen our AI/ML systems that power fraud detection, content moderation, and Trust &amp; Safety at scale. You will also design adversarial testing frameworks, deploy real-time defenses, and set governance for secure AI deployment across GoFundMe’s platform—protecting billions in charitable giving from evolving attack vectors. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Adversarial Testing &amp; Red Teaming Execute adversarial testing of LLMs, Agentic AI systems, recommendation models, and fraud detection tools using techniques such as prompt injection, jailbreaking, data poisoning, model inversion, and membership inference attacks. Develop synthetic attack datasets tailored to fundraising and trust &amp; safety scenarios. &nbsp;Build Security Frameworks &amp; Defenses Develop automated adversarial testing pipelines integrated into CI/CD, create reusable robustness evaluation libraries, and generate synthetic attack datasets for fundraising scenarios. Build reusable robustness evaluation libraries. Deploy real-time detection for prompt injection and model evasion, implement input validation, output filtering, adversarial training, and differential privacy mechanisms. Cross-Functional Security Leadership Partner with Trust &amp; Safety on fraud countermeasures. Collaborate with Product Security on AI threat models and governance. Work with Data Science to mitigate algorithmic bias and ensure robust defense. Governance &amp; Policy Establish AI security policies, training, and deployment review processes aligned with&nbsp;NIST AI RMF. Build monitoring and incident response systems for AI security. Research &amp; Innovation Stay current with emerging attack vectors and defense mechanisms. Contribute to open-source adversarial tools. Publish and speak externally to advance GoFundMe’s leadership in AI security. You&nbsp; 6–8 years in cybersecurity with a focus on AI/ML security or adversarial ML. 2+ years specialized LLM security experience (prompt injection, jailbreaking, adversarial prompt crafting). Proven red team / penetration testing background on AI systems. Strong Python programming with ML frameworks (TensorFlow, PyTorch, Hugging Face). Deep understanding of ML fundamentals, Neural Networks, transformers (GPT, LLaMA, Claude, BERT) and known vulnerabilities. Experience testing Agentic AI security testing including agent frameworks (LangGraph, AutoGen, CrewAI, Google ADK, Pydantic AI). Skilled in adversarial attack methods: data poisoning, model evasion, membership inference, model extraction. Knowledge of defense mechanisms: adversarial training, input sanitization, differential privacy, robustness certification. Hands-on adversarial attack experience: data poisoning, model evasion, membership inference, model extraction. Familiarity with OWASP Top 10 for LLMs, MITRE ATLAS, NIST AI RMF. Experience with threat modeling, security architecture, and cloud controls (AWS, GCP, Azure). Preferred Multimodal AI security experience (vision-language, audio). Background in financial services, fintech, or sensitive transaction platforms. AI compliance, audit, and regulatory experience. Published AI security research or open-source contributions. Trust &amp; Safety or fraud detection systems experience. Privacy-preserving ML techniques (federated learning, homomorphic encryption). &nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $181,000 - $271,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Adversarial AI Engineer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Associate Communications Manager to join our growing team in London. The GoFundMe team is searching for our next Associate Communications Manager in London to help build and execute the local communications and earned media strategy while supporting broader regional initiatives. The primary focus of this role is to amplify the voices and stories of fundraisers on our platform, showcasing the incredible help they are delivering across communities in the UK and globally. This is a hybrid position. Candidates considered for this role will be located in London, United Kingdom. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. &nbsp; The Job Monitor&nbsp; and identify impactful fundraisers in real-time, working with organisers to amplify their stories. Support the UK communications team by developing and implementing strategies to share crowdfunding trends and data with national and regional media outlets. Assist with managing GoFundMe's owned social media channels, ensuring engaging and consistent content that builds audience reach and platform awareness. Support the development of communication metrics and reporting, contributing ideas to improve efficiency and meet targets. Work closely with global colleagues to align on cross-regional communications initiatives and shared goals. Monitor UK news cycles, social platforms, and digital sources to identify emerging trends and breaking stories that align with GoFundMe campaigns. Build and maintain relationships with journalists to generate positive media coverage for the platform. Respond to media enquiries with professionalism and agility. You&nbsp; Degree or equivalent experience in communications, public relations, journalism, or a related field. 2+ years’ experience in relevant communications or media work. A strong self-starter with excellent time management skills and attention to detail. A creative thinker with the ability to identify and pitch compelling stories. The confidence to sensitively engage with individuals when the situation demands. Skilled in social media management, with a good understanding of platforms like X, Instagram, LinkedIn and TikTok. Strong written and verbal communication skills, with the ability to craft engaging content tailored to different audiences. Comfortable working in a fast-paced, team-oriented environment. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-DK1

Associate Communications Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! We are looking for a talented Contracts Manager to join our legal team. This is a unique opportunity to work cross-functionally with high-impact teams by supporting the legal team’s contracting function in a fast-paced, high-growth environment. As Contracts Manager, you will be responsible for contract management and administration across GoFundMe’s vendor, customer, and partnerships matters. We are looking for someone who is motivated by our purpose and is a creative, flexible, business-minded problem-solver who is able to juggle multiple priorities. The Job Partner with GoFundMe’s product, engineering, marketing, IT, sales, partnerships, and other stakeholder teams to manage the full lifecycle of our vendor, customer, and partnerships contracts. Support in drafting and negotiating a wide variety of agreements, including purchase agreements, sales agreements, license agreements, professional services agreements, consulting agreements, and NDAs. Provide basic guidance to stakeholders on contractual rights and obligations, and interface with vendors on contractual issues and other correspondence. Partner with the procurement team and the rest of the legal team to build and improve contracting policies and processes, templates, playbooks, and knowledge libraries. Support legal operations and utilize the legal team’s contract-management system to coordinate contract review and maintain accurate contract records. Work on projects as needed, including managing updates to GoFundMe’s terms of service and policies, coordinating responses to RFPs from prospective customers, supporting corporate diligence and other data-driven initiatives, and supporting GoFundMe’s insurance-renewal process. You Bachelor’s degree in a relevant field. 3-5 years of experience as a contracts manager, paralegal, or other relevant experience managing and advising on the full contract lifecycle. Strong experience working independently with different contract types, including master agreements, purchase agreements, sales agreements, license agreements, statements of work, amendments and NDAs. Proficiency in contract matters for multiple stakeholder groups, like sales teams, partnerships teams, and vendor-facing stakeholders. Ability to perform basic redlining of contracts and negotiate contractual issues based on playbooks and other guidelines. Experience with managing updates to internal and external policies. Proficiency in contract-management tools, like Ironclad, Airbase, and AI review tools. Ability to thrive in a fast-paced environment, act decisively, and run projects autonomously. Good judgment, strong ethics, kind heart. Confident self-starter and proven ability to work cross-functionally with business partners. Creative thinker with strong problem-solving skills and the ability to stay calm under challenging circumstances. Ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities. A passion for GoFundMe’s mission while being a genuine GoFundMe ambassador who amplifies GoFundMe’s culture in all communications and interactions. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $86,500 - $129,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Contracts Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us!&nbsp;The GoFundMe team is searching for a Director, Corporate Communications to help shape and elevate GoFundMe’s story as a mission-driven company committed to helping people help each other. In this role, you will lead the strategy and execution of high-impact corporate storytelling across earned media and executive thought leadership. This is a highly cross-functional role that reports to the VP, Communications and collaborates closely with GoFundMe executives and teams across the company.&nbsp; The Job Lead Corporate Communications Strategy: Develop and execute an integrated corporate communications strategy that aligns with company goals and positions GoFundMe as the world leader in online giving.&nbsp; Drive Executive Thought Leadership:&nbsp; Secure, prep, and staff high-impact interviews, speaking engagements, and social media amplification for C-suite leaders. Experience working with prominent tech conferences strongly preferred. &nbsp; Secure Top-Tier Earned Media: Identify and drive media opportunities that highlight GoFundMe’s innovation, leadership, and mission-driven impact. Build relationships with top-tier reporters and editors covering tech, business, philanthropy, and social impact, and identify powerful new avenues for storytelling. Steer Company Awards &amp; Recognition: Drive the strategy for tech and business award submissions, enhancing GoFundMe’s visibility and credibility among peers, partners, and press. Craft Messaging for Company Milestones: Lead comms planning for product launches, corporate announcements, executive hires, and other high-visibility moments. Lead Brand Crisis and Issues Management: Act as a key steward of GoFundMe’s corporate reputation, driving our rapid response messaging to ensure transparency in high-stakes or time-sensitive situations. Collaborate Across Teams: Partner closely with teams across Global Go To Market, Product, Legal, Trust &amp; Safety, Policy,&nbsp; and GoFundMe.org to ensure message consistency and alignment in both proactive and reactive communications. You&nbsp; A seasoned communications leader with 10+ years of experience in corporate comms, public relations, executive visibility, or reputation management—ideally at a high-growth tech company, agency, or mission-driven brand. A trusted advisor to executives, with experience shaping and executing a successful corporate communications strategy for CEOs and leadership teams. Deep understanding of the evolving media landscape with strong relationships across national outlets and key industry events. Existing relationships with tech and business media strongly preferred. Excellent writer and editor, with a sharp eye for storytelling and tone across formats—from remarks and social posts to op-eds and talking points. Highly skilled in crisis communications and issues management, with a calm, strategic approach to navigating reputational risks. Experienced in investor relations and financial storytelling in high-growth, late-stage private companies.&nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual base salary for this full-time position is $145,000 - $217,000 + bonus + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Director, Corporate Communications

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Director, Product &amp; Community Policy to help lead our company’s approach to building and operationalizing the rules that govern community conduct and behavior on the GoFundMe platform. This role will define the policies that underpin a safe, inclusive, and pro-social environment, furthering our mission to help people help each other through compassion and generosity. You will lead how we balance expression with safety, especially in a world of fast-growing video, user-generated content, nonhuman agents, and social virality. Reporting directly to the Chief Marketing and Corporate Affairs Officer, you will sit at the center of a deeply cross-functional mandate that spans product development, legal and compliance, trust &amp; safety, marketing, communications, customer success, and community engagement. This is not just about managing content—it’s about shaping the norms and systems that define what kind of community we believe will generate the largest prosocial marketplace in the world. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 2x a week. The Job Set the behavioral rules for the platform: Define and continuously evolve our global identity expression, content, and community standards, reflecting legal requirements, cultural norms, and GoFundMe’s values of dignity, safety, and trust. Operationalize content moderation at scale: Design enforcement frameworks—both human and machine-powered, as well as community-powered—that can rapidly, fairly, and transparently address content that violates our rules or puts users at risk. Partner with trust and safety, compliance, product, engineering, and design: Ensure product experiences embed safety and integrity by design, particularly as we scale live video, AI-powered sharing, supporter profiles, and new fundraising formats. Respond decisively in high-stakes environments: Lead coordinated responses to emerging crises, viral content, disinformation, and fundraisers that spark media or regulatory attention. Build alignment across internal stakeholders: Work with Legal, Compliance, Trust &amp; Safety, Marketing, Customer Care, .org, and Engineering to ensure consistent policy understanding and execution across the business. Contribute to GoFundMe’s public leadership on platform responsibility: Engage with external stakeholders—regulators, nonprofits, advocacy groups, journalists—to explain and defend our approach to content governance and platform safety. Advance pro-social design and community norms: Help ensure our policies not only prevent harm, but actively promote dignity, hope, and agency among organizers, donors, and communities.&nbsp; You&nbsp; A content policy leader with 10+ years in trust &amp; safety, platform integrity, content moderation, or product policy at a major platform, marketplace, or media company. A strategic thinker and principled decision-maker, skilled in navigating nuanced questions around speech, safety, misinformation, and abuse across global contexts. Deeply experienced in managing UGC and live content, including video, AI-generated media, and real-time user interaction. Skilled in cross-functional execution and collaboration across product, engineering, legal, and public affairs. Adept at leading through ambiguity, with the judgment to balance risk, reputation, and mission alignment. Culturally fluent and globally aware, with experience designing policies for international markets and diverse communities. Motivated by the mission of building a more compassionate internet and ensuring platform integrity at moments of real-world consequence.&nbsp; Preferred Crisis response or geopolitical content moderation experience. Policy leadership during high-velocity product growth (especially video, payments, or AI). Knowledge of global content regulations (e.g., DSA, Section 230, GDPR). Experience working with community or civil society organizations to co-develop safety practices. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual base salary for this full-time position is $174,500 - $262,000 + bonus + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-LM1 #HYBRID

Director, Product & Community Policy

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. About GoFundMe Pro GoFundMe Pro, formerly Classy, powers mission-driven organizations with enterprise-scale fundraising technology. As part of the broader GoFundMe platform and with a strong partner ecosystem around us, we serve many of the most impactful nonprofits in the world. Our Software as a Service (SaaS) platform helps thousands of organizations reach supporters, raise billions of dollars annually, and deliver measurable outcomes. We're at an exciting growth stage—and we’re building a best-in-class team to match. This is your opportunity to lead a newly created function, shaping how we engage enterprise customers from first conversation through long-term success. The Role We’re looking for a Director of Solutions Architecture who is equal parts sales strategist, technical expert, and customer whisperer. This role will serve as the critical linchpin between Sales, Engineering, Product, and Customer Success—ensuring our enterprise customers (and top prospects) receive technically sound, scalable, and compelling solutions that help them say “yes” and stay for the long run. You will collaborate with pre-sales and post-sales experts and also play a key role in our most technically complex implementations.&nbsp;&nbsp; This is a foundational hire. You’ll create the playbook, scale the function, and act as the voice of both the customer and the field. You’ll directly influence revenue growth—both in closing new deals and in unlocking expansion opportunities within existing customers. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week.Up to 50% travel is expected. What You’ll Do 🔍 Pre-Sales Solutioning &amp; Strategy Lead technical discovery with enterprise prospects for the more technically complex areas in collaboration with the sales solution engineering (pre-sales) team and translate business needs into solution architectures using GoFundMe Pro’s platform. Partner with Sales on proposals, RFPs, and demos to present a compelling technical and value-driven narrative. Drive confidence and reduce friction in the sales process by answering deep technical, integration, security, and scalability questions. Build trusted relationships with nonprofit technology leaders and executives. 🚀 Post-Sales Success &amp; Expansion Ensure seamless handoffs from sales to implementation, creating solution blueprints that inform onboarding and integration. Stay engaged with strategic accounts post-sale to advise on optimization, integration upgrades, and expansion opportunities. Collaborate with Customer Success and Account Management to unlock upsell and cross-sell through technical insight and credibility. 🏗️ Infrastructure, Enablement &amp; Team Building Establish solution architecture processes, documentation, and tooling for repeatability and scale. Collaborate closely with Product, Engineering, and Design to influence roadmap based on real customer use cases. Build and deliver quick integrations and proof-of-concept applications to drive adoption and explore tech solutioning Lay the groundwork for a high-performing Solutions Architecture team—mentorship, hiring, and leadership opportunities. Who You Are 7–10+ years in B2B SaaS—ideally in a hybrid Solutions Architect / Sales Engineer / Product-leaning role. Proven success supporting enterprise sales cycles and closing large deals with complex requirements. Strong technical fluency: APIs, integrations, authentication models, security protocols, data structures. Comfort navigating CRMs, Data Warehouses, fundraising platforms, and nonprofit or mission-driven ecosystems. Excellent communicator who can adapt to audiences from CTOs to Heads of Development / Fundraising and from frontline engineers to large gift officers. Entrepreneurial builder with a bias for action—you’ve likely stood up new functions or processes before. Extra Credit Familiarity with Salesforce, payment gateways (Stripe, Braintree), CRM integrations, or nonprofit digital ecosystems. Experience collaborating with compliance, IT, or InfoSec teams during procurement and implementation. A background in or deep empathy for the nonprofit sector and social impact work. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $208,000 - $312,000 + equity + benefits.&nbsp; The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.#LI-GA1

Director, Solutions Architecture

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is looking for our next Finance Manager. Corporate FP&amp;A is the financial hub of GoFundMe operations. We partner across the company to shape our financial profile, provide insightful and actionable analysis that empowers growth, and bring clarity and focus to our colleagues, leadership, and board. Corporate FP&amp;A manages our centralized financial processes including the preparation of our quarterly results and forecast, budgeting and strategic planning, and management and board reporting. We are looking for an experienced financial professional with a strong track record in financial analysis and reporting. This role will be a key asset in the growth of the company by partnering with other departments on key strategic initiatives through critical/creative thinking, planning, analysis, contribution of ideas, bringing attention/solutions to missed gaps, and preparation of related presentations as necessary.&nbsp; You will be a good fit if you’ve had success: establishing trust across multiple functions, building and executing against a strategic plan, and are tenacious in pursuing the “wh The Job Develop financial models and distill complex financial data into impactful business insights, reporting, and analyses to support strategic initiatives and ad hoc executive requests Participate in the ongoing management of the business and influence decision-making through solid relationships built with cross-functional business partners Synthesize a clear and succinct story dictated by the numbers and present it to senior leadership Support capital planning process by partnering with senior leaders to understand key company initiatives, level of investment, and ROI Collaborate with key executives around business case development, including cost/benefit and financial analysis Handle / lead the completion of special projects as requested by the Executive Team Drive and coordinate various portions of annual planning, quarterly forecasting and monthly reporting processes to deliver predictable financial results, early warning of potential gaps, and timely identification and implementation of corrective action Identify and improve efficiency, reporting accuracy, and internal controls through process improvement across departments Play a key role in leading the financial diligence efforts for our corporate development strategic initiatives Collaborate closely with SVP Finance and other senior leaders to develop and implement strategic financial plans You&nbsp; Bachelor’s degree with strong academic performance; M.B.A. or other relevant advanced degree preferred Exposure to e-commerce, fintech, Enterprise SAAS, and payments is a plus Extensive experience developing and analyzing 3 statement financial models; M&amp;A due diligence experience is a plus Strong relationship-building skills and experience working closely with senior executives Excellent communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans Demonstrated experience in driving complex and cross-functional projects with multiple stakeholders Highly analytical and able to extract business insights from analysis; strong financial modeling and analysis skills required; proficiency with SQL and statistical tools are a plus Experience with Adaptive Insights as well as Netsuite or other ERP systems is a plus Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape Humble attitude with a willingness to shift from high-level strategic thinking to stepping in and helping to drive implementation alongside functional teams Proven track record of self-motivation, prioritization, initiative and integrity Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $133,000 - $190,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Finance Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next&nbsp;Lead Business Operations Analyst to bring data to the center of how we grow and scale our go-to-market strategy. This role is rooted in data analytics, with a sharp focus on enabling our go-to-market through insightful reporting, performance measurement, and strategic guidance. You’ll be the analytical engine behind the go-to-market, bringing a holistic view across our sales, marketing, and customer success motions — designing dashboards, conducting deep-dive analyses, and shaping decision-making through data. Your insights will influence strategy, improve processes, and drive growth. The ideal candidate is a technical problem-solver, experienced Salesforce and Snowflake data wrangler, and trusted partner to sales and cross-functional leaders.&nbsp; The Job Analytics &amp; Insights&nbsp; Lead end-to-end go-to-market analytics—from scoping business questions to delivering insights that drive actions.&nbsp; Design, build, and maintain dashboards and reports (primarily in Looker and Salesforce) that surface key sales metrics, such as pipeline health, conversion rates, quota attainment, and funnel performance.&nbsp; Translate open-ended stakeholder needs into structured analytical projects that deliver measurable impact.&nbsp; Conduct deep-dive analyses using Salesforce, Snowflake and product data to uncover growth opportunities and diagnose performance gaps.&nbsp; Develop forecasting, territory planning, and segmentation models to support revenue planning and rep efficiency.&nbsp; Partner with Data Science to build and refine lead scoring, churn risk, and upsell propensity models.&nbsp; Partner with RevOps to ensure Salesforce data integrity and support scalable reporting across leads, opportunities, accounts, and revenue segments.&nbsp; Serve as a strategic thought partner to sales leaders—supporting OKR planning, QBRs, WBRs, and strategic reviews. Influence leadership decisions by framing insights in a clear, concise, and actionable manner. Help shape a&nbsp;data-first operating cadence for the GTM team by defining and socializing KPIs, leading performance retrospectives, and identifying areas for improvement.Influence leadership decisions by framing insights in a clear, concise, and actionable manner.&nbsp; You&nbsp; 6-10 years of experience in analytics, sales strategy, or business operations, with a clear bias toward&nbsp;data-heavy roles.&nbsp; Deep proficiency in&nbsp;SQL and experience analyzing large, complex datasets across multiple sources (e.g., Salesforce, product usage, marketing funnel). Strong experience with Looker (LookML a plus) and other BI tools for building dashboards and visualizations. Expertise in working with Salesforce CRM—you know how to query, validate, and interpret sales data, and how to navigate Salesforce schema and custom fields. Business acumen and experience partnering with SaaS sales and marketing leaders to solve GTM challenges. Proven ability to independently manage projects from problem framing to delivery. Excellent communication and storytelling skills—you make complex data understandable for all audiences. A data-first thinker with a passion for shaping sales strategy through analytical rigor. Curious, proactive, and comfortable navigating ambiguity. A strong communicator who can align stakeholders around insights and drive change. Excited about GoFundMe’s mission and motivated to make a measurable impact on growth. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $125,000 - $187,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;Covey Scout for Inbound&nbsp;May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:&nbsp;Covey' #LI-REMOTE&nbsp;

Lead Business Operations Analyst

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We are seeking a Lead Data Architect to join our Data Platform team. This role will be pivotal in modernizing our existing platform and building out a scalable data, reporting and AI architecture to provide scale, enhance product offerings, and meet new business requirements. You will design the blueprint for a modern cloud-native data ecosystem, ensuring it is robust, secure, and future-ready. By establishing standards, optimizing performance, and partnering cross-functionally, you will enable GoFundMe to harness data as a strategic asset that powers insights, innovation, and growth. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job… Modernize, optimize and evolve a cloud-native data stack into a scalable, secure and high performing ecosystem such as SQL &amp; NoSQL repositories for diverse workloads&nbsp; Leverage modern data platform principles including lakehouse, data fabric and data mesh architectures to improve scalability, decentralization, governance, and interoperability. Design Scalable Architectures: Build flexible architectures to support analytics, real-time reporting, AI/ML Ops pipelines, feature stores, and graph-based data relationships. Unified Data Platform: Design high performing and cost effective solutions that handle both structured and unstructured data at high volume and high velocity. Establish Modeling Standards: Define enterprise-wide standards for data modeling, semantic layers, and golden datasets to enable consistency and reuse. Advance Governance &amp; Quality: Implement frameworks for data lineage, quality, privacy, and security (GDPR, CCPA, PII protections). Enable Personalization &amp; Insights: Architect data capabilities that fuel advanced recommendations, relationship mapping, and connected user experiences. Evaluate &amp; Integrate Technologies: Guide adoption of best-fit technologies to support evolving use cases in data science, AI, and scalable analytics. Partner Cross-Functionally: Collaborate with engineering, product, analytics, and data science teams to translate business vision into technical solutions. Mentor &amp; Lead: Provide architectural leadership, coaching engineers on best practices while influencing strategic platform decisions.. You… 10+ years of experience in data architecture, platform engineering, or data engineering, with at least 3+ in a senior or architect role. Proven expertise with modern cloud-native data stacks including Snowflake, Databricks, MDM, Data Catalogs and CDPs. Hands-on experience with Looker or other BI/semantic modeling tools. Strong understanding of graph-based data models, recommendation systems, and personalization architectures. Expertise in data modeling, metadata management, and semantic layers. Proficiency with streaming/event-driven data pipelines and real-time processing (Kafka, Pub/Sub, Spark Streaming, etc.). Familiarity with AI/ML pipelines, feature stores, and unstructured/structured data integration. Strong foundation in data governance, lineage, cataloging, and compliance frameworks. Excellent communication and leadership skills to align technical direction across diverse teams Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $253,500 - $380,500 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Lead Data Architect

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is looking for a Senior Financial Analyst. Corporate FP&amp;A is the financial hub of GoFundMe operations. We partner across the company to shape our financial profile, provide insightful and actionable analysis that empowers growth, and bring clarity and focus to our colleagues, leadership, and board. Corporate FP&amp;A manages our centralized financial processes including the preparation of our quarterly results and forecast, budgeting and strategic planning, and management and board reporting. We are looking for an experienced financial professional with a strong track record in financial analysis and reporting. &nbsp; This role will be a key asset in the growth of the company by partnering with other departments on key strategic initiatives through critical/creative thinking, planning, analysis, contribution of ideas, bringing attention/solutions to missed gaps, and preparation of related presentations as necessary.&nbsp; You will be a good fit if you’ve had success: establishing trust across multiple functions, building and executing against a strategic plan, and are tenacious in pursuing the “why?”&nbsp; This position is part of FP&amp;A and reports to the Director of Finance. The Job Partner with various departments to assist in understanding key drivers and influence business decisions to improve revenue growth and profitability Develop financial models and analyses to support ad hoc requests and strategic initiatives Monitor and analyze trends of key operational and financial performance indicators Own preparation of various presentations to the Executive Team Partner with Accounting and budget managers to ensure that the appropriate expenses are recognized Manage FP&amp;A operations activities around monthly reporting, company model actualization, variance commentary, forecasting, etc. Drive and coordinate various portions of annual planning, quarterly forecasting and monthly reporting processes to deliver predictable financial results, early warning of potential gaps and timely identification and implementation of corrective action Identify and improve efficiency and reporting accuracy through process improvement across departments &nbsp; You&nbsp; 6+ years of experience in a finance role at a public tech company; experience in management consulting, private equity, finance, or analytics role is a plus Bachelor’s degree with strong academic performance; M.B.A. or other relevant advanced degree preferred Strong relationship-building skills and experience working closely with senior executives Excellent communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans Demonstrated experience in driving complex and cross-functional projects with multiple stakeholders Highly analytical and able to extract business insights from analysis; strong financial modeling and analysis skills required; proficiency with SQL and statistical tools are a plus Adaptive power user with experience using Netsuite or other ERP systems Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape Humble attitude with a willingness to shift from high-level strategic thinking to stepping in and helping to drive implementation alongside functional teams Proven track record of self-motivation, prioritization, initiative and integrity&nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $113,000 - $170,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Lead Financial Analyst

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe is looking for a Lead People Partner to partner closely with our Product and Technology function to shape a high-performance, values driven culture. In this high-impact role you will lead complex, cross-functional initiatives that align people and business strategy, and act as a trusted advisor, coach, and change agent to senior leaders. Your ability to translate business needs into people strategies will directly influence organizational effectiveness, scalability, and long-term growth. We are seeking candidates based in the San Francisco Bay Area who can come to the office 2+ times per week. The Job Provide executive-level guidance across key HR disciplines, including organizational design, talent strategy, performance management, legal compliance, leadership development, and cultural transformation. Build strong partnerships with senior technical leadership to drive change, influence decision-making, and embed talent strategy into business planning enabling them to thrive through your thoughtful guidance and coaching Drive the HR vision and execution of people strategies to deliver positive results Serve as a link between management and employees and provide HR support and coaching to all levels of the organization Proactively assess and execute on talent management strategies to support individual and team growth and development Provide high-impact coaching to senior managers and emerging leaders. Support leadership capability building and development planning across teams and functions.&nbsp; Provide day-to-day coaching to management on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation. Ability to translate business unit trends into organizational actions and priorities. Partner with stakeholders on the People and Workplace Team to facilitate HR processes and ensure operational excellence (with a view towards optimization) Provide counsel regarding human resource and employee issues with management and employees. Assist in employee dispute resolution, with key attention to legal and ethical considerations, and a goal of maintaining positive employee morale Use and request data strategically - Identify and surface trends in both qualitative and quantitative data to help improve organizational health. Interpret complex analyses and tie back to business priorities You Bachelor's degree and 7+ years of experience in a HRBP role, supporting 500+ employees Tech industry experience highly preferred Proven experience partnering with Product and Engineering teams is preferred Experience in all aspects of HR employee relations, training &amp; development, compliance, change management, employee relations, organizational development and talent management In-depth knowledge of nationwide labor laws and history with international HR labor laws a plus Empathetic and engaging: You connect well with others and understand their needs You have strong interpersonal and teamwork skills Competence to build and effectively manage interpersonal relationships at all levels Highly Organized: You can juggle and coordinate multiple activities and opportunities with high attention to detail Excellent communication, organizational, time management, and problem-solving skills Ability to thrive and bring order in an ambiguous, fast-paced, and high growth environment Integrity: You understand how to handle confidential information and sensitive issues Solutions-driven: You believe there’s a way you can solve any challenge. You understand and are energized by the impact of ensuring employee needs are constantly met. You take pride in delivering timely and thorough service and outstanding follow-up Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position in this location is $145,500- $218,500 &nbsp;+ equity + benefits.&nbsp; Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.#LI-TM1 #LI-HYBRID

Lead People Partner

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is looking for a strategic, collaborative, and execution-oriented Lead B2B Product Marketing Manager (PMM) to help shape the product experience, drive go-to-market strategies, and influence roadmap development for our PLG + SaaS products. You’ll work cross-functionally across Product, Growth, Sales, Customer Success, and Marketing—acting as the connective tissue to ensure we’re building, messaging, and delivering products that resonate with both end users and buyers. This isn’t a “just run the launch” role. You’ll be a thought partner to product and design, a feedback loop from the field, and a key player in positioning our product in a constantly evolving market. You’ll lead GTM strategy, influence roadmap decisions with qualitative and quantitative insights, and ensure our internal teams are equipped to drive adoption, conversion, and expansion. In short: you’ll help shape not just what we say, but what we do, in a company that puts product at the center of growth. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Go-to-Market Strategy &amp; Execution Lead tiered go-to-market strategies, from early ideation to launch and post-launch analysis. Run beta programs and gather structured feedback to influence roadmap and messaging. Drive adoption-focused in-product messaging and influence lifecycle campaigns for self-serve users. Collaborate with demand gen and other key teams to launch integrated campaigns that support both product-led and sales-led motions. Strategic Product Influence Act as a thought partner to PMs, product designers, and the research team —bringing customer, competitor, and market insights to shape priorities. Develop clear opportunity cases for roadmap items using voice-of-customer, user behavior data, and sales insights. Advocate for features and experiences that improve activation, retention, and monetization. Join quarterly and annual planning to influence product direction at both strategic and execution levels. Positioning, Messaging &amp; Content Own positioning and messaging for key product areas, adapting to user segments and buyer personas. Collaborate with brand and comms early to ensure narratives are consistent, on-strategy, and ready for multi-channel deployment. Ensure messaging is clear, compelling, and aligned across product surfaces, marketing assets, and sales tools. Collaborate with legal and privacy teams to ensure positioning aligns with regulatory requirements, ethical AI principles, and evolving data usage standards, enabling responsible go-to-market execution. Cross-Functional Collaboration Work closely with Sales, CS, and Solutions Engineering to align product messaging with customer-facing efforts. Equip GTM teams with the right content, narratives, and training to confidently speak to what’s live and what’s coming. Serve as a go-to expert for product questions—balancing responsiveness with focus and impact. Feedback Loops &amp; Operational Excellence Stay embedded in working groups across product teams to remain aligned with changes and opportunities. Run continuous feedback loops with internal stakeholders and customers to inform roadmap, messaging, and enablement needs. Help optimize our PMM workflows to scale impact while staying agile. You&nbsp; 6 - 10 years of B2B Product Marketing experience, ideally in hybrid PLG + SaaS environments. Proven success leading GTM for complex, cross-functional product initiatives. Strong writing and positioning skills—you translate complexity into clarity and resonance. Deep curiosity and analytical thinking—you seek out insights through data (quant and qual) to inform product and messaging decisions. Empathy for both customers and internal stakeholders—you know how to balance strategic influence with executional excellence. Comfortable navigating ambiguity and change in a fast-moving environment. Familiarity with tools like ClickUp, Figma, Amplitude, and Crayon/Klue is a plus. Amazon presentation skills - both in creating decks as well as presenting internally and externally to customers. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position in this location is $168,000 - $205,700 + equity + benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Lead Product Marketing Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is is seeking a strategic, collaborative, and execution-oriented Lead B2B Product Marketing Manager to lead positioning, go-to-market strategy, and adoption efforts for our APIs, developer tools, as well as broader PLG and SaaS product experiences. This role blends technical depth with go-to-market strategy and execution —ideal for someone who understands the API and integration space but also thrives in shaping qualitative/quantitative research, feedback loops, influencing roadmap, messaging, driving lifecycle adoption campaigns, and partnering across Product, Growth, Sales, Partnerships, and Customer Success to accelerate growth. You won’t just launch features—you’ll be a key voice in shaping what we build and how we take it to market. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Product Positioning &amp; Messaging Develop technical messaging for partner and developer audiences differentiated messaging for GoFundMe Pro’s APIs, integrations, and SaaS platform capabilities. Translate complex technical features into benefit-driven narratives tailored for developers, IT teams, nonprofit operations, and business decision-makers. Adapt positioning for multiple personas and product surfaces—balancing developer specificity with broader customer outcomes. Go-to-Market Strategy &amp; Execution Lead tiered GTM strategies—from ideation to launch to post-launch refinement—for both API-focused, SaaS, and PLG-driven product initiatives. Define and execute launch plans including release notes, walkthroughs, and campaign assets, while driving cross-functional alignment across Product, Growth, and Marketing. Partner with demand gen and lifecycle teams to run in-product campaigns, onboarding flows, and self-serve adoption efforts that support both product-led and sales-assisted growth motions. Develop success metrics and track performance across: Developer satisfaction &amp; partner engagement Integration adoption Time to value Feature activation &amp; expansion Work closely with the Partnerships team to understand partner ecosystem needs related to integrations and APIs (e.g., exposure of APIs/endpoints when we launch a new product) Strategic Product Influence Act as a thought partner to Product Managers and Designers, bringing in insights from the market, field, competitive landscape, and customer base to shape the roadmap. Run beta programs and voice-of-customer loops to refine positioning and prioritize the right product bets. Build opportunity cases for roadmap initiatives using customer behavior, adoption data, and ecosystem analysis. Translate partner and product signals into clear, data-backed recommendations that help leadership prioritize and greenlight partner-facing (i.e., API and developer tools) launches. Leverage integration usage insights and cross-functional relationships to drive alignment and momentum. Internal &amp; External Enablement Equip internal teams—especially Sales, Customer Success, and Solutions Engineering—with the tools to confidently speak to product value. Build scalable enablement content (FAQs, onboarding paths, integration playbooks, one-pagers) for both internal teams and external partners. Support educational initiatives across documentation, in-app guides, and partner enablement programs. Market &amp; Customer Insights Conduct competitive research on leading API platforms, integration strategies, and PLG motion benchmarks across the SaaS and nonprofit tech landscape. Continuously gather user feedback and analyze developer and operator behavior to improve messaging, onboarding, and roadmap prioritization. Collaborate with Product and Analytics to uncover adoption blockers and uncover new monetization or engagement opportunities. Feedback Loops &amp; Operational Excellence Maintain tight feedback loops with key stakeholders—Product, Sales, Support, Partnerships, and Customer Success—to inform strategy and execution. Help improve Product Marketing workflows for agility and scale, embedding into product teams while ensuring GTM excellence. You&nbsp; 6–10 years of experience in Product Marketing, ideally in SaaS, API platforms, integrations, and PLG environments. A proven track record leading technical GTM launches with both technical and non-technical audiences. Strong positioning and storytelling skills—you distill complexity into clarity and resonance by audience and/or customer segments Curiosity and analytical depth—you thrive on turning qualitative and quantitative insights into action. A cross-functional mindset—you partner across teams to align strategy and drive outcomes. Experience with tools like Amplitude, Figma, ClickUp, Crayon/Klue, or similar is a plus. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position in this location is $168,000 - $205,700 + equity + benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Lead Product Marketing Manager, API

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is&nbsp;seeking an experienced WordPress Engineer to contribute to the development, customization, and maintenance of high-performance WordPress websites and applications. You will work closely with designers, content creators, and other developers to deliver scalable, secure, and maintainable solutions aligned with business goals. This role requires deep expertise in PHP, WordPress architecture, modern development workflows, and front-end technologies. The Job Development and maintenance of custom WordPress themes and plugins following best practices and modern coding standards Develop and implement sustainable strategies for more streamlined content management for collaboration, editors, and translators Architect scalable and performant WordPress solutions for high-traffic websites Collaborate with design and product teams to translate UI/UX designs into functional WordPress implementations with a keen attention to detail and appropriate interactivity Collaborate with design system team to implement design consistency and best practices across the entire GoFundMe experience Integrate third-party APIs and services into WordPress websites Contribute to code reviews to uphold code quality standards Optimize websites for SEO, accessibility, performance, and responsiveness across all modern devices as directed by the Director of Technical SEO. Manage and improve WordPress hosting configurations, deployment pipelines (CI/CD) and version control processes Stay up-to-date with the latest WordPress core updates, trends, and vulnerabilities, ensuring timely upgrades Debug and troubleshoot issues across the stack (front-end, PHP back-end, database, server environments) You&nbsp; 8+ years of professional WordPress development experience Advanced proficiency in PHP, JavaScript (ES6+), HTML5, CSS3/SASS, and MySQL Strong experience with custom WordPress theme and plugin development Solid understanding of WordPress core, hooks, filters, REST API, and multisite environments Strong experience with ACF, Gutenberg/Block Editor, and third-party integrations Knowledge of WordPress hosting solutions (WPEngine, WPVIP) and domain management Proficiency with Node, npm, Git, Gulp, Webpack, Bootstrap, jQuery, Tailwind, and modern development frameworks and workflows Experience working with a mature design system or suitable equivalent Experience working with localization, modern translation plugins and large-scale multisite installations Experience with performance and media optimization, caching strategies, and WordPress security best practices Strong debugging and problem-solving skills Ability to work both independently and in collaboration with other developers and teams to manage multiple priorities in a fast-paced environment Preferred Experience with React, REST API / GraphQL and custom block development a plus Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI, etc.) Understanding of SEO technical principles and schema.org structured data Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $133,000 - $200,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Lead Wordpress Engineer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Customer Care Manager, preferably based in Chicago or on the East Coast, to help lead our Americas-based side of GoFundMe’s global Care organization, and to help ensure exceptional customer support experiences that align with GoFundMe’s mission, and Care’s vision of becoming the most helpful Customer Care team in the world.&nbsp;&nbsp; The Job The Customer Care Manager leads the Americas-based side of GoFundMe’s global Care organization, and acts as Care’s lead point of contact during the U.S. timezone. They oversee their regional team, and its leaders, ensuring exceptional customer experiences globally that align with GoFundMe’s mission, and Care’s vision of becoming the most helpful Customer Care team in the world.&nbsp;&nbsp; In joint partnership with their EU counterpart, they are responsible for the smooth running of daily Care operations, including supporting their regional team closely; making needed judgement calls &amp; decisions; and acting as a senior point of contact for cross-functional partners. They directly manage Care leaders on the team, and Care individual contributors as needed. They have joint responsibility for the performance outcomes of the collective Care organization. In close partnership with the global head of Care, they support building, and driving the global Care strategy. People management &amp; leadership Directly manage, empower, &amp; develop Customer Care leaders, &amp; Care individual contributors as required (usually within region) Support the Americas-based Customer Care team in the day-to-day, through guidance, coaching, &amp; support as needed Actively foster and invest in Care’s leadership ‘bench’, identifying &amp; helping to build future leadership talent Set a strong standard of leadership values &amp; high performance for the entire team Intentionally build a culture of care, trust, inclusion, &amp; accountability Model GoFundMe’s mission &amp; values in daily work Operational excellence Lead the day-to-day regional operations, independently making judgment calls, &amp; strategic decisions as needed Co-own &amp; strategically drive Care’s performance metric outcomes in partnership with EU-based counterpart Demonstrate extreme ownership in curating weekly &amp; monthly KPI assessments in close collaboration with our strategic partners Constantly challenge the status quo, seeking continuous improvement in workflows, processes, &amp; tooling Act as a regional escalation point for high-risk or sensitive customer issues, and demonstrate extreme ownership &amp; timeliness in execution, including pro-active collaboration with cross-functional partners like the regional Comms team Own recruiting efforts, alongside cross-functional partners, as it relates to region Spearhead recurring team meetings &amp; communications as required Care vision &amp; strategy support Partner with global head to help inform Care’s global vision &amp; strategy, including helping to identify opportunities the scale the Care org while keeping quality of work high Help to bring Care’s vision to life in the day-to-day with an extreme ownership mindset Future looking, own creation of a region-based strategy &amp; execution for Care in line with global vision Help to represent the voice of the customer in company wide meetings &amp; cross-functional partnerships as needed You&nbsp; Mission-driven: you carry deep empathy for customers and a passion for helping people Leader of leaders: you demonstrate ability to manage managers, to empower them, and to develop them into strong leaders Customer-first advocate: you apply a customer-centric mindset in your decision making,&nbsp; and know how to represent the ‘voice of the customer’ effectively to internal partners Operational excellence mindset: you are obsessed with continuous improvement, scaling processes, and creating clarity, and are able to instill the same in your team Data-driven &amp; analytical: you are comfortable utilizing data insights and driving metric results surrounding team performance and customer sentiment to inform strategy and decisions High emotional intelligence: you are an empathetic leader who models calm decision-making, knows how to build trust, and leads from a place of self-awareness &amp; humility Skilled communicator: you are an effective communicator with an ability to influence, adapt your communication style to the needs of the audience, and are not afraid to have difficult conversations Resilient &amp; adaptable: you are comfortable navigating ambiguity, rapid change, and high-growth environments, and know how to lead teams through the same Collaborative &amp; inclusive: you are skilled at building cross-functional partnerships, fostering trust, inclusion, and accountability Preferred Experience level: 6+ years in customer support or customer operations, with 3+ years leading people in customer facing operations. Preferred experience with managing other leaders Industry experience: fundraising, fintech, payments, or other regulated tech industries strongly preferred&nbsp; Operational expertise: experience with scaling customer operations, such as support channel expansion (i.e. phone support expansion), BPO management, escalations management, and/ or AI tooling Crisis or escalations exposure: used to managing teams in unpredictable environments, where managing crisis and escalated scenarios are the norm&nbsp; Technology fluency: comfortable working with support tech stacks (i.e. Zendesk), AI/automation tools, and analytics platforms (i.e. Looker) Track record of transformation: history of improving the support experience, implementing process change, or standing up new support models Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $96,000 - $144,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Manager, Customer Care

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Manager, Recruiting (LATAM). Are you a strategic recruiting leader with a passion for building exceptional teams and growing a company’s presence in new markets? GoFundMe is seeking a Talent Acquisition Manager to lead and actively participate in talent acquisition efforts for our Buenos Aires hub — playing a key role in shaping our team and culture in Argentina while supporting our global mission. In this high-impact role, you’ll be the local recruitment expert and brand ambassador, partnering with leadership to develop hiring strategies that align with business goals, elevate the candidate experience, and strengthen GoFundMe’s reputation as an employer of choice in the region. This role is ideal for someone who thrives wearing both strategic and executional hats, leading talent efforts while staying close to the work. This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. The Job Strategic Talent Leadership Drive Local Talent Strategy: Lead recruiting initiatives that align with company goals and support the continued growth of our Argentina team. Lead with both vision and action: Balance high-level planning with day-to-day execution - partnering with stakeholders while also owning critical searches across functions. Elevate the Brand: Represent GoFundMe in the local talent market, building partnerships with tech communities, universities, and talent networks to strengthen our employer brand and increase visibility. Partner with Purpose: Work closely with hiring managers and global Talent leaders to define workforce needs, influence hiring decisions, and shape team structures that support scale and impact. Candidate Experience Champion: Design and deliver a best-in-class candidate journey that reflects our values of empathy, trust, and inclusion, from first contact through offer and onboarding. Execution &amp; Operational Excellence Own Full-Cycle Recruiting: Manage all stages of the recruitment process across multiple functions, ensuring alignment with business needs, quality standards, and timelines. Pipeline Building: Build and nurture proactive talent pipelines for current and future hiring needs using creative sourcing strategies and tools. Recruiting Tools &amp; Data: Use Greenhouse to maintain structured, compliant, and scalable recruiting processes. Leverage data to identify bottlenecks, track metrics, and inform strategic decisions. Market Intelligence: Stay ahead of local talent trends, salary benchmarks, and competitor activity to advise the business and stay competitive. Support global talent initiatives while customizing them for the Argentina context as needed. Collaboration &amp; Influence Cross-Functional Collaboration: Partner with local and global People teams to align recruiting efforts with onboarding, performance, DEI, and engagement strategies. Internal Advisor: Act as a strategic partner to hiring managers — guiding interview planning, advising on hiring decisions, and training teams on best practices. Culture Connector: Help scale and sustain our unique culture in Buenos Aires by hiring people who align with our mission, values, and collaborative way of working. Mentor and potentially grow local TA capacity over time, setting foundations for future team development. You&nbsp; Experienced: 10+ years in talent acquisition, ideally in the tech or startup space. You’ve led recruiting efforts in Argentina and understand the local market deeply. Strategic &amp; Hands-On: You can shape recruiting strategies and roll up your sleeves to deliver them. You’re equally comfortable talking headcount planning with execs and closing a candidate offer. Brand-Driven: You care deeply about candidate experience and employer branding and know how to build trust through every interaction. Data-Informed: You make decisions using metrics and are always looking to improve time-to-hire, quality, and candidate satisfaction. Bilingual: Fluent in both Spanish and English (written and verbal). Relationship-Oriented: A natural connector who builds trust across stakeholders and thrives in collaborative, remote-friendly environments. Versatile by nature: You enjoy switching between strategy and execution - whether it’s advising leadership on hiring priorities or jumping into a search to find the right candidate. Why GoFundMe? With over 1000 employees globally, GoFundMe is the trusted platform for helping people help each other. We believe in the power of community and empathy, and we bring that same spirit into how we build our team. In Buenos Aires, we’re creating a hub of innovation, impact, and connection — and you’ll be at the center of that journey. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-RC1

Manager, Recruiting (LATAM)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Manager, Security Engineering to support our AppSec and InfraSec teams. In this position, you’ll recruit, mentor, and grow an already solid team of security engineers dedicated to helping people help each other.&nbsp; The Job Build &amp; lead your team: Mentor and support security engineers, establishing scalable practices for security-focused engineering, design review, and consultation. Drive execution: Coordinate with our organization TPM and the Director, Security Engineering, handle sprint planning, resource allocation, and risk management to deliver on individual, team, and organization goals. Institute best practices: Champion CI/CD, automated testing, observability, and strong security postures from day one. You&nbsp; 1+ years managing engineering teams, that can be formally-titled management or as a senior engineer or team lead. 5+ years building scalable systems, with a track record of architecting security controls for new products. Have a strategic mindset and are comfortable with ambiguity. You are able to scope broadly, make technical trade-offs, and pivot based on feedback. Skilled at communicating technical plans to non-technical stakeholders and aligning diverse teams. You thrive in fast-moving environments, relish solving novel problems, and take pride in turning rough ideas into lasting solutions. Preferred 5+ years designing and building secure systems with engineering teams Experience with OWASP Top 10 and other industry standards Experience with securing cloud infrastructure Understanding of web application architecture and design principles Prior experience working in a regulated environment Experience in secure code review in languages such as: PHP, Python, Kotlin, JavaScript, and TypeScript. Excellent written and verbal communication skills Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $163,000 - $245,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey' #LI-REMOTE &nbsp;

Manager, Security Engineering

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes - for themselves and each other. Together, our community has raised more than $40 billion since 2010. We’re looking for an Engineering Manager to lead our Front End team within GoFundMe Pro - the platform powering nonprofits, organizations, and enterprise partners to create and scale fundraising campaigns. You’ll manage the team building tools that let campaign creators design and launch pages using components, templates, and drag-and-drop flows. This includes everything from page performance and rendering, to supporting custom JavaScript embeds, analytics integrations, and responsive design. As a manager, you’ll combine technical expertise in modern front end engineering with the ability to grow and guide a team, instill engineering rigor, and collaborate across product, design, and backend teams. This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA.&nbsp; The Job… Lead and grow a team of front end engineers responsible for GoFundMe Pro’s campaign creation and publishing experiences. Shape the architecture and ensure the speed and reliability of our customizable campaign creation and rendering tools. Ensure high-quality, performant, accessible, and secure user experiences across web and mobile web. Partner closely with product and design to define vision, strategy, and execution plans for creator tools. Establish and enforce engineering best practices in React, TypeScript, and modern front end frameworks. Mentor engineers and support their career development through clear expectations, feedback, and growth opportunities. Collaborate with other engineering teams (backend, platform, integrations) to deliver seamless end-to-end functionality. Be hands-on when needed, diving into architecture reviews, code, and incident resolution as a player-coach. Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges. Qualifications…&nbsp; 8+ years of industry experience, including 3+ years managing engineers (or tech lead/EM hybrid role). Strong technical background in front end engineering: React, TypeScript, modern JavaScript (ES6+) DOM performance and rendering optimizations Web vitals, accessibility (a11y), security Cross-browser and responsive design Experience working with templating systems, drag-and-drop builders, or CMS-like frameworks in a SaaS environment. Strong understanding of modern frontend architecture, micro-frontends, and efficient integration design patterns with APIs. Demonstrated ability to lead through influence, set technical direction, and foster a high-trust, high-accountability culture. Strong collaboration skills - you’ve partnered with product, design, and other engineering teams to deliver ambitious roadmaps. Demonstrated ability to hire, retain, and develop frontend engineering talent. Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Preferred… Familiarity with frontend integration tools and platforms (e.g., GraphQL, REST, Apollo, or third-party SaaS integrations) is a strong plus. Familiarity with performance monitoring and observability tools (e.g., Lighthouse, WebPageTest, Datadog RUM). Experience working with cloud platforms (AWS, GCP, or Azure), particularly services that support frontend delivery, caching, and scalability (e.g., CloudFront, Cloudflare, S3, Lambda@Edge, API Gateway). Demonstrated use of AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT) to improve code quality, engineering velocity, and team productivity. Certifications or formal training in frontend technologies, cloud services, or architecture (e.g., AWS Certified Developer, Google Professional Cloud Developer, React/Angular certifications) are a plus. Why you’ll love it here... Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $204,000 - $306,000 + equity + benefits.&nbsp; The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Manager, Software Engineering (Frontend)

Want to help us, help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. GoFundMe is seeking a Software Engineering Manager to lead and grow our Integrations team. This team owns business critical surfaces including Public APIs, Webhooks, Salesforce integrations (NPC, NPSP), and solutions such as Workato and Zapier. You'll also provide technical and strategic direction for our Integrations Platform as we scale its capabilities. This is a high-impact leadership role that will drive seamless connectivity between internal systems and external platforms enabling GoFundMe to deliver exceptional user experiences with operational efficiency. You’ll lead a talented group of engineers, contribute technically when needed, and help shape the future of our Integrations Platform. This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA. The Job… Lead and scale the Integrations team, providing both technical direction and people leadership. Drive best practices for scalable, secure, and efficient integration architecture. Act as the technical subject matter expert for overall B2B integrations, ensuring robust solutions align with GoFundMe’s objectives. Drive technical excellence and delivery across a stack that includes AWS-hosted infrastructure and modern backend languages (Node.js, Python, Java). Bring strong people leadership skills to coach, mentor, and grow engineers, while fostering a high-performing, inclusive team culture. Be hands-on when needed, diving into architecture reviews, code, and incident resolution as a player-coach. Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges. Partner cross-functionally with Product, Design, GTM teams, and external partners to deliver seamless integration experiences. Contribute to engineering-wide initiatives and foster best practices in system design, integration architecture, and operational excellence. Qualifications…&nbsp; 8+ years of software engineering experience with a track record of delivering backend and integration-heavy systems. 3+ years of engineering management experience leading high-performing teams. Experience with large-scale B2B system integrations and data synchronization using cloud native or on-prem, custom solutions. Hands-on expertise in at least two of: Node.js, Python, Java. Excellent communication and stakeholder management skills. Proven ability to hire, retain, and develop engineering talent. Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Preferred… Strong understanding of Salesforce platform architecture, APIs, and efficient integration design patterns. Familiarity with iPaaS tools like Workato or Zapier, and Salesforce platform integrations (esp. NPC/NPSP) is a strong plus. Experience working with AWS services (esp. around data integration, e.g., AWS Glue, Lambda, API Gateway, Step Functions). Demonstrated use of AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT, etc.) to improve code quality, engineering velocity, and team productivity. Salesforce certifications or related (e.g., Platform Developer II, Integration Architect). Why you’ll love it here... Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $204,000 - $306,000 + equity + benefits.&nbsp; The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our&nbsp;Newsroom.

Manager, Software Engineering (Integrations Platform)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is looking to build out our Payments engineering team. We are searching for a talented Software Engineering Manager who’s interested in changing the lives of millions of people for the better, personal and professional growth, and having a real impact on our products and users! Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Lead a team of engineers focused on expanding foundations and building and iterating on payments capabilities to empower global giving and philanthropy on GoFundMe. Responsible for growing and inspiring this team of engineers through a combination of coaching, mentoring, feedback, and hands-on career development. Develop an inclusive team in which people are empowered, engaged and inspired to do the best work of their careers.&nbsp; Partner with peers in Product Management and Design to craft and evolve the team’s mission, strategy and roadmap. You will enable your team to execute on the roadmap using agile development methodologies. Partner with peers to refine success metrics for product and engineering operations and advocate for engineering processes that emphasize quality and forward progress. Work closely with Recruiting to help set and fulfill the engineering hiring plan for the team, including sourcing, screening and interviewing. You&nbsp; 8+ years of software development experience and 2 or more years managing an engineering team. Strong knowledge and experience working with payments at scale Strong knowledge and experience working with distributed systems Self starter, excited about new technologies and continuous learning Strong communication skills with no hesitation to share your ideas Strong work ethic - You are reliable, produce quality work, take pride and ownership in your work Proven track record of building applications or integrations from the ground up BS degree in Computer Science, Engineering or relevant professional work experience Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $204,000 - $280,500 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Manager, Software Engineering (Payments)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Manager, Technical Support Engineering. This is a technical leadership position in which you’ll manage a team of support engineers focused on our customer experience. You'll set the team support strategy and goals, actively grow your team’s capabilities to support our non-profit customers and drive technical solutions with the product and development team. You will partner cross-functionally to align on priorities and use your problem solving skills to make strategic decisions that improve the overall workflow within the care team as well as the support of the customer. You are collaboration-focused, work well through ambiguity and changing business landscape, and are skilled in influencing senior stakeholders through effective communication. This role is focused on our integrations platform, namely our Salesforce managed package and other CRMs, in addition to analytics and social integrations.&nbsp; The Job:&nbsp; Manage, motivate and develop the technical support engineering team Monitor and maintain agent productivity levels in accordance with targets and KPI’s Ensure directs have the necessary skills and knowledge to fulfill their roles through consistent and regular 1-1’s, process building and regular training sessions Step in as the major incident manager for all products when a P0/1 incident occurs and responsible for ensuring full major incident process is followed from start to resolution; work hand in hand with the Fraud and Escalation manager&nbsp; Managing/directing troubleshooting documentation and training resources Provide monthly reports on Team KPIs, Performance, Health Checks &amp; Incident Management Alignment cross-departmentally to ensure product releases are well communicated&nbsp; Mentor and coach team in troubleshooting issues and ticket writing best practices Utilize monitoring and reporting tools/management tools to monitor overall health You:&nbsp; 2+ years management experience 5+ years experience in support management (IC level 1- 4) Experience supporting a Salesforce integration Basic frontend and backend competency in popular coding languages (preferred: APIs, CSS, HTML, React) You enjoy empowering users with the knowledge to do things for themselves in the future, not just fixing things for them. Proven technical problem solving, business process development, and analytical capabilities Exceptional written and verbal communication skills; ability to communicate effectively with all levels of employees, clients, and executive management Preferred:&nbsp; Candidates located in San Francisco, CA and San Diego, CA are highly preferred Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $109,500 - $164,500 + equity + benefits. &nbsp;Our salary ranges are determined by role, level, and location. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;Covey Scout for Inbound&nbsp;May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:&nbsp;Covey #LI-RC1

Manager, Technical Support Engineering

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next&nbsp;Principal, Business Operations – Go To Market (GTM) Systems leader to own the vision, strategy, and execution for our sales, marketing, and customer success systems. This role is a technical and strategic hybrid — you’ll be hands-on in building, optimizing, and integrating our GTM systems while also designing the processes, experiences, and data flows that enable our go-to-market teams to operate at peak performance. As a senior individual contributor (Principal level), you’ll be the technical lead and design authority for GTM systems, blending deep Salesforce expertise with a product-minded approach to delivering intuitive, scalable solutions. You will guide and mentor a small team of junior implementers, work cross-functionally with GTM leadership, RevOps, and Data teams, and serve as the organization’s trusted expert in how systems should work to drive efficiency, data integrity, and user delight. You will also be a catalyst for transformation — challenging the status quo by embedding AI-powered capabilities into our GTM workflows to achieve step-function improvements in efficiency, accuracy, and user experience. Your work will have considerable impact on the effectiveness and efficiency of the GTM function. The Job Systems Strategy, Architecture &amp; AI Enablement Own the end-to-end architecture and design of Salesforce and the broader GTM technology stack (sales engagement, marketing automation, customer success tools, data enrichment). Define and execute a GTM systems roadmap that balances business needs, technical scalability, AI-driven automation, and user experience. Identify opportunities to challenge and reinvent existing processes using AI to reduce manual effort, improve decision-making, and create breakthrough gains in productivity. Develop methods and best practices for solution design, configuration, and integration across systems, incorporating AI-driven recommendations, scoring, and workflow automation. Hands-On Technical Implementation Configure, customize, and enhance Salesforce to support evolving GTM workflows — from lead capture through renewal and upsell. Build and maintain automation, validation rules, workflows, and AI-enhanced processes that improve efficiency, accuracy, and data quality. Leverage APIs, middleware, and AI models to connect GTM systems and enable predictive insights, intelligent routing, and personalized engagement. User Experience, Process Design &amp; AI Adoption Act like a product manager for GTM systems: gather requirements, design workflows, and deliver intuitive solutions that delight users. Translate ambiguous business needs into structured, scalable system solutions — integrating AI tools where they drive step-change improvements. Partner with GTM leaders to reimagine processes, reduce friction, and transform the way our teams work. Leadership &amp; Influence Guide and mentor 2–3 other implementers and contractors, setting technical direction, infusing a user centric approach in everything we do, prioritized across stakeholders to maintain a high impact roadmap backlog and getting hands on to solve the toughest technical challenges. Partner closely with RevOps, Data, Sales, Marketing, Customer Success, &amp; Product teams to ensure alignment between systems, AI integrations, data models, and reporting needs. Serve as the GTM systems and AI thought leader — educating stakeholders on emerging technologies and identifying high-impact AI &amp; systems driven use cases. You&nbsp; 8–12+ years in GTM systems, business operations, or sales operations roles, with significant hands-on Salesforce experience (former Salesforce Admin or Architect strongly preferred). Proven ability to design, configure, and optimize Salesforce and related GTM systems end-to-end. Strong understanding of GTM processes (sales, marketing, customer success) and how to enhance them with AI and automation. Experience guiding technical teams or junior implementers (formal management experience not required). A product mindset — able to gather requirements, design great user experiences, and deliver solutions that drive adoption. Deep technical knowledge of system integration, AI applications, automation tools, data modeling, and reporting. Excellent communication skills with the ability to influence across functions and levels. Proven track record of making high-impact decisions in ambiguous environments. Passion for GoFundMe’s mission and commitment to enabling our GTM teams to succeed. A technical doer who can both architect and build solutions, including AI-enabled capabilities. A systems and design thinker who connects dots across people, processes, and platforms. A product-minded problem solver who designs with the end-user in mind. A change agent who challenges conventional approaches to unlock step-function performance improvements. Proactive and resourceful, able to drive initiatives independently while collaborating effectively. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $145,500 - $219,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;Covey Scout for Inbound&nbsp;May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:&nbsp;Covey' #LI-REMOTE&nbsp;

Principal, Business Operations – Go-To-Market Systems

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is seeking our next Principal Data Product Manager who believes in the impact of GoFundMe and is passionate about our mission to help people help others. In this role, you will integrate seamlessly into our Data Team and focus on creating meaningful impact for both our clients and our business operations. As a Principal product manager in our data organization, you'll be in charge of establishing the vision, formulating the strategy, and taking ownership of the planning and successful implementation of your data tribe. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job… Define the strategic vision and the long-term roadmap to achieve it, ensuring you are working backwards from customers and utilizing data analysis to guide you. Create and manage a comprehensive product roadmap, outlining key milestones, features, and release plans, while effectively prioritizing based on customer value and business impact. Collaborate with data scientists, data engineers and business leaders to translate technical capabilities into user centric features and experiences, ensuring alignment and efficient execution.&nbsp; Be the advocate for our customers (internal and external) and understand the needs of our community to build delightful experiences.&nbsp; Articulate the problems&nbsp; you’re solving, the vision you are going after, write crisp and clear requirements and communicate the challenges and constraints to senior management and various stakeholders. You will create the artifacts and documentation required in your product space. Data-informed decision-making: Use A/B Testing, market research, usability studies, and competitive analysis to drive product decisions.&nbsp; You…&nbsp; 7+ years of experience in product management with a focus on data and a proven track record of successfully launching and managing products. Proficiency in understanding and working with data, including familiarity with data analytics, data pipelines and a basic understanding of machine learning concepts. Experience with conceptualizing complex interrelated applications and system platforms, as well as the ability to communicate those systems to non-technical team members and business partners Ability to collaborate effectively with technical teams, understand technical constraints, and opportunities, and translating them into product features. Have a proven track record for building, launching and scaling successful products. Can take an idea/opportunity from a problem statement to a beautiful final product, leveraging the inputs of functional expertise throughout the org. Demonstrated ability to partner with designers, engineers, and other cross-functional stakeholders. Strong communicator with the ability to bring people together to define a common vision and plan for action.&nbsp; Humility and willingness to dissect your decisions made, to constantly iterate towards the best version of your product-self. Ability to work on multiple projects under pressure and thrive in a fast-paced environment. BA/BS degree or equivalent; MBA in a quantitative field or technical degree a plus. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $216,500 - $297,000 + equity + benefits.&nbsp; The salary range was determined by role, level, and location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Principal Data Product Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is seeking a Principal Product Manager who is passionate about our mission to help people help others. This role will be part of the product management team and will ideate, develop and launch products that drive value to millions of people. We value customer obsession, out of the box thinking, grit, positive impatience, and behaviors that earn trust with internal partners and customers alike. We know that a broad range of perspectives and a diverse group of backgrounds and experiences, can help us build the best possible products. This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA. The Job: Own multi-year vision and strategy for complex product areas with broad company impact and significant visibility into the company leadership, making a meaningful impact in the company and the greater market.&nbsp; Responsible for all stages of product development and delivery, including: ideation, research, business modeling, technical specifications, building, launching, measuring, optimizing and scaling. Some of the work will focus on brand new products/features and other aspects will include optimization and growth of existing products.&nbsp; Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences.&nbsp; Intuition &amp; Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams. Data-informed decision-making: Use qualitative and quantitative analysis to drive product and go-to-market decisions.&nbsp; Product Ownership: accountable for product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals. Collaboration: Work cross-functionally with engineering, design, data, research, marketing, security, legal, and other teams to build out an amazing product. Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators. You: 10+ years of product management experience, with demonstrated success owning strategic, high-impact product areas at scale.&nbsp; Have deep experience and a consistent track record in building, launching and scaling successful products across organizations.&nbsp;&nbsp; Have hands-on experience in go-to-market strategy and delivery, great understanding of customer acquisition via online channels (paid ads, social). You don’t just know how to build great products, but also how to put them in the hands of your customers and scale using product-led-growth, acquisition and retention motions.&nbsp;&nbsp; Have hands-on experience working closely with customers, analyzing their needs, diving deep into consumer behaviour, industry trends and collaborating with the research teams.&nbsp; Have an MBA from a leading program, ideally with a focus on technology and/or entrepreneurship Prior experience in management consulting is a strong plus.&nbsp; Able to operate independently, multi-task, manage ambiguity and able to perform well at a fast pace and under pressure.&nbsp; Strong communicator with the ability to bring people together to define a common vision and plan for action, present to senior leadership and drive delivery tracks.&nbsp; Humility, willingness to listen, collaborate and iterate. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $216,500 - $297,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Principal Product Manager, Marketplace Experience

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Principal Consumer Product Marketing Manager to lead high-impact, consumer-facing product initiatives across our platform. This individual will be strategic, proactive, and independently driven. They will be instrumental in shaping compelling product narratives, crafting rigorous GTM strategies, and mobilizing cross-functional teams to drive measurable outcomes across the product lifecycle.&nbsp; In this role, you won’t just support product launches, you’ll own them. You’ll be expected to operate with a high degree of independence, manage ambiguity with clarity, and lead initiatives that impact both team and company-wide goals.&nbsp; Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 2-3x a week. The Job Lead the development and execution of comprehensive go-to-market strategies from planning and stakeholder alignment through asset creation, activation, optimization, scaling, reporting, and iteration, translating business objectives and user needs into full-funnel marketing and channel strategies that drive adoption, engagement, and growth. Define and operationalize audience segments, tailoring messaging and tactics to motivations, and optimizing continuously with behavioral and performance data, journey mapping, and competitive insights. Establish, track, and communicate performance metrics that clearly demonstrate product marketing’s impact, while building and maintaining scalable messaging frameworks, positioning guides, and audience strategies for cross-team use. Synthesize complex product and research insights into differentiated narratives that resonate with users, stand out in the market, and adapt to changing trends. Leverage quantitative and qualitative insights, using research as a foundational input, while partnering with Product, Data, Marketing, and Design to validate hypotheses, guide the roadmap, and optimize performance. Serve as the connective tissue across teams, aligning Marketing, Comms, Social, and Growth on priorities, deliverables, and goals, while proactively mitigating risks, surfacing product pivots, and leading with rigor, clarity, and a bias toward action. Drive ongoing performance through retrospectives, testing, iteration, and scaling, driving innovative strategies and maintaining a consumer-first approach. You&nbsp; 8–12+ years of experience in Product Marketing, with proven impact on consumer-facing product launches and strategic initiatives.&nbsp; A strong track record of independently owning high-impact product launches, including testing frameworks and full-funnel marketing campaigns.&nbsp; Exceptional ability to synthesize ambiguity into actionable strategy, and to provide clarity where there is none.&nbsp; Mastery of product storytelling, messaging frameworks, and positioning across varied user segments and lifecycle stages.&nbsp; A consumer-obsessed mindset, consistently advocating for user-first thinking and grounding decisions in user behavior and research.&nbsp; Excellent project management, communication, and stakeholder engagement skills. Familiarity with tools such as Figma, ClickUp, Amplitude, and Slack to drive GTM planning and collaboration. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $183,000 - $275,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Principal Product Marketing Manager

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We’re seeking a hands-on, results-driven Consumer Product Marketing Manager (Contractor) to deliver fast impact over 6 months. This role is primarily execution with some strategy support — crafting campaigns, building journeys, and optimizing with data—while keeping the consumer front and center. You’ll partner with Product and Marketing to turn insights into go-to-market strategies that drive adoption, engagement, and retention. The Job Lead go-to-market campaigns that drive adoption, engagement, and retention, delivering results fast. Support strategy and own execution of email, push, and in-app campaigns—from concept to optimization. Build audience segments and user journeys, tailoring messaging to motivations and behaviors. Partner cross-functionally to test and launch consumer experiences that connect product value to user needs. Analyze dashboards and performance data to guide next actions and optimizations. Translate features and insights into clear, compelling consumer narratives. Align stakeholders on priorities, deliverables, and timelines with clarity and urgency. Continuously test, learn, and scale marketing strategies with a consumer-first mindset. You&nbsp; 6–8 years of Product Marketing experience with impact on consumer launches and full-funnel campaigns. Proven ability to turn strategy into fast, measurable results. Skilled at distilling complex concepts into simple, compelling value propositions and stories that drive action. Creative storyteller and messenger who can move consumers to action. Deep understanding of consumer behavior and digital product journeys. Analytical and data-driven, turning insights into immediate action. Highly organized cross-functional leader, equally comfortable with strategy and execution. Self-starter and problem solver: resourceful, scrappy, and fast-moving. Preferred Consulting background is a plus. Experience in consumer fintech is preferred. &nbsp; We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly pay rate for this contract position is: $69.00 - $104.00 per hour. Due to this being a contract position, this individual will not receive benefits or equity. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Product Marketing Manager, Consumer (Contract)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next&nbsp;seasoned Product Marketing Manager to lead a critical initiative around Pricing &amp; Packaging strategy for our PLG (Product-Led Growth) and traditional SaaS products. This is a 6–8 month contract role focused on developing, testing, and rolling out optimized monetization strategies to support customer acquisition, expansion, and retention. You’ll work cross-functionally with product, sales, growth, business ops, data science, and customer success to evolve our pricing structure and packaging into a scalable engine for growth. The Job Pricing Strategy: Evaluate our current PLG and SaaS pricing and packaging models alongside business operations. Develop recommendations aligned to customer value, ICPs, buyer personas, and revenue growth goals. Conduct Market &amp; Customer Research: Lead qualitative and quantitative research to understand buyer willingness to pay, competitive pricing structures, and customer needs. Develop Monetization Frameworks: Build tiered pricing structures, bundling strategies, usage-based and freemium models, and transition paths across different customer segments. Define &amp; Refine ICPs: Collaborate with Product and Sales to refine our Ideal Customer Profiles (ICPs), ensuring alignment with pricing strategy and market segmentation. Run Pricing Experiments: Design and execute A/B tests or market pilots in collaboration with product and growth teams to validate new pricing or packaging strategies. Drive GTM Readiness: Work with Product, Marketing, Sales, CS, and Enablement to ensure internal &amp; external readiness for any pricing or packaging changes, including collateral, training, and customer communications. Project Management: Own the end-to-end execution of pricing initiatives, ensuring timely cross-functional collaboration, clear milestones, and tight coordination across teams. Track &amp; Optimize: Define KPIs and measure the performance of pricing initiatives, iterating based on data and customer feedback. You&nbsp; 6-8 years of product marketing experience in B2B SaaS, with specific expertise in pricing &amp; packaging strategy Must have the experience to hit the ground running: conduct a clear current-state gap analysis within the first 30 days, begin testing future-state recommendations by day 60, and deliver actionable pricing recommendations and go-to-market plans by day 90. Deep understanding of PLG models, including freemium, usage-based pricing, activation metrics, and self-serve funnels Proven experience leading pricing overhauls or experiments at scale (e.g. monetization redesign, tier restructuring) Strong analytical skills and familiarity with pricing research methodologies (Van Westendorp, Conjoint, Max/Diff, Win/Loss, etc.) Experience developing and applying ICPs to pricing, positioning, and GTM planning Preferred Experience with pricing SaaS tools for nonprofits, SMBs, or mission-driven organizations Background in economics, finance, or business strategy&nbsp; &nbsp; We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly pay rate for this contract position is: $69.00 - $104.00 per hour. Due to this being a contract position, this individual will not receive benefits or equity. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Product Marketing Manager, Pricing & Packaging (Contract)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Regulatory Affairs Analyst to help interpret regulatory changes and ensure our products, policies, and communications comply with all relevant laws and standards. This includes preparing reports, documentation, and responses to regulatory agencies while collaborating across teams to integrate compliance into product planning. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. The Job Conduct complex investigations into potential financial crimes, including fraud, money laundering, and sanctions compliance, using advanced data analysis and research methodologies. Lead comprehensive investigations, gathering evidence, analyzing user and transaction behavior, and working cross-functionally to mitigate risks. Analyze large, complex datasets to detect suspicious activity, leveraging advanced analytical tools and techniques. Provide legislative analysis to ensure compliance with emerging laws and regulations, interpreting their impact on financial crime prevention strategies, donation volume, and customer experience. Prepare detailed investigative and legislative reports for senior management, law enforcement, and regulatory authorities, clearly documenting findings and recommendations. Collaborate with internal teams (compliance, legal, risk) and external law enforcement or regulatory bodies to manage financial crime cases. Stay informed on new financial crime trends and legislative changes, contributing to the improvement of policies and procedures for fraud detection and prevention. You&nbsp; 1-2 years of experience in financial crime investigations, data analysis, or compliance. Bachelor’s degree in Data Science, Economics, Finance, Criminal Justice, Mathematics, or a related field. Strong proficiency in data analysis tools (e.g. Looker, SQL, Excel) and transaction monitoring systems. Knowledge of financial crime laws and regulations, including AML, KYC, and sanctions compliance, and experience with legislative analysis. Ability to synthesize complex data and legal information into actionable insights. Excellent written and verbal communication skills, with the ability to present findings clearly to both technical and non-technical audiences. Fluency in English and one of either: Spanish, French, German, or Italian Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or equivalent are a plus. Strong ethical standards and discretion when handling sensitive information. Preferred Experience liaising with law enforcement or regulatory agencies on financial crime investigations. Familiarity with machine learning or AI-driven tools for fraud detection and their attendant regulations. Uncommon ability to anticipate, adapt, and respond to sensitive and evolving situations while balancing numerous, often competing, priorities. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-DK1

Regulatory Affairs Analyst

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Regulatory Affairs Analyst&nbsp; to help interpret regulatory changes and ensure our products, policies, and communications comply with all relevant laws and standards. This includes preparing reports, documentation, and responses to regulatory agencies while collaborating across teams to integrate compliance into product planning The Job Conduct complex investigations into potential financial crimes, including fraud, money laundering, and sanctions compliance, using advanced data analysis and research methodologies. Lead comprehensive investigations, gathering evidence, analyzing user and transaction behavior, and working cross-functionally to mitigate risks. Analyze large, complex datasets to detect suspicious activity, leveraging advanced analytical tools and techniques. Provide legislative analysis to ensure compliance with emerging laws and regulations, interpreting their impact on financial crime prevention strategies, donation volume, and customer experience. Prepare detailed investigative and legislative reports for senior management, law enforcement, and regulatory authorities, clearly documenting findings and recommendations. Collaborate with internal teams (compliance, legal, risk) and external law enforcement or regulatory bodies to manage financial crime cases. Stay informed on new financial crime trends and legislative changes, contributing to the improvement of policies and procedures for fraud detection and prevention. You&nbsp; 1-2 years of experience in financial crime investigations, data analysis, or compliance. Bachelor’s degree in Data Science, Economics, Finance, Criminal Justice, Mathematics, or a related field. Strong proficiency in data analysis tools (e.g. Looker, SQL, Excel) and transaction monitoring systems. Knowledge of financial crime laws and regulations, including AML, KYC, and sanctions compliance, and experience with legislative analysis. Ability to synthesize complex data and legal information into actionable insights. Excellent written and verbal communication skills, with the ability to present findings clearly to both technical and non-technical audiences. Fluency in English and one of either: Spanish, French, German, or Italian Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or equivalent are a plus. Strong ethical standards and discretion when handling sensitive information. Preferred (OPTIONAL) Experience liaising with law enforcement or regulatory agencies on financial crime investigations. Familiarity with machine learning or AI-driven tools for fraud detection and their attendant regulations. Uncommon ability to anticipate, adapt, and respond to sensitive and evolving situations while balancing numerous, often competing, priorities. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $66,500 - $99,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Regulatory Affairs Analyst II

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is searching for our next detail-oriented Renewals and Sales Support Specialist to support our high-performing Enterprise Sales team. In this role, your primary focus will be driving the renewal process for our enterprise customers, ensuring a seamless and timely experience that supports retention and client satisfaction. You’ll also provide key sales support throughout the presales cycle, maintaining CRM data integrity, and contributing to efficient deal execution. This position is ideal for someone who thrives in a fast-paced, collaborative environment and is eager to grow within a mission-driven company. Already part of our team? We ask that internal candidates apply via the internal job board to ensure your application is reviewed appropriately. The Job... Enterprise Renewals Support Track and manage upcoming renewals for enterprise accounts in Salesforce. Own the renewal workflow, ensuring all documentation, approvals, and pricing updates are completed on time. Prepare and route renewal order forms and agreements, working closely with Legal and Finance to ensure compliance. Act as the point of contact for Account Executives and clients during the renewal process, delivering a smooth and efficient customer experience. Ensure all renewal-related data in Salesforce is complete, up-to-date, and properly attributed for reporting and analytics. Sales Support &amp; CRM Management Support Account Executives with administrative and operational tasks throughout the sales cycle, including opportunity creation, data hygiene, revenue accuracy, contract coordination, and order entry in Salesforce. Serve as a Salesforce power user—updating records, generating reports, and ensuring clean, accurate data across accounts and opportunities. Assist in preparing quotes, verifying pricing details, and preparing proposal documents with high attention to detail. Cross-Functional Coordination Collaborate with Sales Operations, Legal, and Customer Success to move deals forward efficiently and compliantly. Maintain clean and consistent data and documentation for internal sales processes, templates, FAQs, and training materials. Support sales development efforts by coordinating with enterprise development representatives and management for process optimization and efficiencies. Client Interaction &amp; Communication Maintain updated client records and assist with inbound client inquiries related to paperwork or timelines. Coordinate client-facing communication for deal status, documentation needs, and renewal check-ins. You...&nbsp; 1–3 years of experience in renewals, sales support, account coordination, or CRM administration, ideally within SaaS or enterprise software. Bachelor’s degree or equivalent work experience in business, marketing, or related field. Proficient in Salesforce (required); experience with quoting tools, CPQ, or CLM systems is a plus. Exceptionally organized with strong attention to detail and follow-through. Effective communication and interpersonal skills with a customer-first mindset Comfortable in a dynamic, fast-paced environment; able to manage multiple tasks and deadlines. Positive, team-oriented attitude with a strong sense of accountability and ownership. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $66,500 - $99,500 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Renewals & Sales Support Specialist

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us!&nbsp; Every day, millions turn to us in their most vulnerable moments, and our technology must help them succeed—at scale. We’re seeking a Senior Agentic AI Developer to build production-grade autonomous agents and orchestration systems that reshape the future of fundraising, campaign optimization, and donor engagement. We’re looking for a senior technical member who can build LLM-based autonomous agents and multi agent orchestration systems&nbsp; with advanced reasoning, multi-step planning, and real-time orchestration capabilities. This role is foundational. You’ll design, deploy, and scale intelligent AI agents that reason, plan, and act in dynamic fundraising ecosystems. You’ll enable multi-agent collaboration, long-term memory, and cross-agent communication in production environments serving millions of users. This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina. The Job Agent Architecture &amp; Planning Design and implement LLM-based autonomous agents that perform beyond simple responses — including planning, reasoning, tool-use, and long-term task decomposition. Engineer context- and memory-rich agents that integrate structured data, external APIs, and conversational context to optimize outcomes. Multi-Agent Orchestration Build production-scale orchestration frameworks using tools such as LangGraph, Pydantic AI, Google ADK, and CrewAI to orchestrate complex workflows across campaign creation, optimization, and tracking in distributed microservices architectures. Implement agent-to-agent (A2A) communication protocols using Model Context Protocol (MCP), enabling tool discovery and dynamic peer -to-peer task delegation between specialized agents in our fundraising ecosystem. Infrastructure &amp; Deployment Develop microservice-based, cloud-native infrastructure for autonomous agent deployment with Docker/Kubernetes, observability tooling, and cloud platforms (AWS/GCP). Ensure enterprise-grade performance, monitoring, and fault tolerance in agent systems supporting large-scale fundraising workflows. Design sophisticated prompt strategies, agent memory architectures, vector and graph database implementations for maintaining context across multi-turn conversations and long-running campaign lifecycles Agent Memory &amp; Tooling Systems Architect and optimize vector and graph database integrations (e.g., Pinecone, Weaviate, ChromaDB) for agent memory and semantic recall. Build custom agentic frameworks for use cases across campaign storytelling, optimization, and donor engagement. Architect frameworks from scratch tailored to fundraising domain challenges, incorporating advanced tool-use capabilities that integrate with platform APIs, knowledge graphs, and external systems. Evaluation &amp; Governance Build and scale LLM evaluation pipelines, including human-in-the-loop and automated frameworks. Embed safety, fairness, transparency, and explainability into agent behavior. Implement real-time guardrails and auditing mechanisms. You&nbsp; 6+ years in software engineering, with 3+ years hands-on building production-grade AI/ML systems. Deep expertise in LLM agent frameworks (LangGraph, Google ADK, CrewAI, AutoGen, Pydantic AI, LangChain). Proven ability to architect agentic systems from scratch, including planning/reasoning flows and multi-agent orchestration. Strong Python/TypeScript skills and experience in microservices and distributed infrastructure. Familiarity with vector databases (e.g., Pinecone, ChromaDB), knowledge graphs (Neo4j, Graphiti), and RAG pipelines. Deep autonomous agent architecture knowledge including advanced reasoning, planning, task decomposition, multi-step automation, tool-use patterns, evaluation systems beyond simple response generation Enterprise integration expertise with RESTful APIs, A2A interoperability, webhook systems, Model Context Protocol (MCP) tools for dynamic tool discovery Production experience with cloud-native infrastructure (Docker, Kubernetes, AWS/GCP). Demonstrated experience with reinforcement learning, agent optimization, and agent evaluation techniques. Strong understanding of agent safety, bias mitigation, transparency, and ethical design practices. Preferred Experience in fundraising, fintech, or high-compliance domains involving sensitive data Familiarity with agentic evaluation strategies and AI observability tooling Contributions to open-source agent frameworks or AI developer communities Experience integrating agent frameworks into real-world applications with measurable outcomes &nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-DK1 #HYBRID

Senior Agentic AI Developer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for a Senior Design Engineer to help shape and improve our Design System. In this role, you’ll collaborate directly with designers and engineers to build and enhance reusable components, set best practices, and ensure our platform is accessible and responsive for millions of users. You’ll have the chance to lead front-end development, mentor teammates, and drive innovation on a product that empowers people to help each other every day. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Work directly with product designers and engineers to implement deliverable features, additions, and improvements to all areas of the product. Own front-end development from start to finish.&nbsp; Build new, reusable components and improve the existing components within our Design System. Create guidance for the entire team by writing and maintaining documentation. Participate in code reviews regularly to share your work and grow your understanding of the code base. Provide mentorship to other developers through chat, pair programming, and regular meetings with the entire front-end team. You 6+ years of experience as a front-end engineer with practice building and managing a Design System.&nbsp; Expert knowledge of HTML, CSS, JavaScript, and React (or a similar JS framework). Able to take initiative, prioritize, manage workloads and meet project deadlines. An excellent communicator and collaborator who can clearly articulate ideas and vision. Self-driven and comfortable working in highly collaborative, cross functional teams. Experience publishing shared libraries to NPM or similar. Experience building and testing accessible (WCAG AA) user interfaces. Experience working with Responsive Design and mobile-first principles. Experience writing and maintaining unit tests. Experience working with Git-based version control. A proven track record of navigating and interpreting support charts from providers like MDN and CanIUse. Experience working with tools like Figma, Storybook, and Typescript. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $145,000 - $218,000 + equity + benefits.&nbsp; The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Design Engineer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe Pro team is searching for our next Senior Director of Product - GoFundMe Pro Studio to lead the product strategy and execution for GoFundMe Pro Studio, the centerpiece of GoFundMe’s Enterprise Software suite for over 4000 of the world’s leading non-profit organizations.&nbsp;&nbsp; In this role, you will define the strategy for GoFundMePro Studio, driving the development of innovative features and tools that empower nonprofits to build meaningful connections with their supporters. You will lead a team of product managers, collaborating across engineering, design, and business teams to deliver impactful, scalable solutions that serve both B2B and B2C audiences. Your leadership and technical expertise will ensure GoFundMePro Studio remains a powerful, mission-driven platform that enables nonprofits to make a greater impact on the world. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job: Lead the strategy and execution for GoFundMe Pro Studio, ensuring it delivers world-class experiences for nonprofits and businesses. Collaborate with cross-functional teams to define goals and set clear priorities that align with company objectives. Own the product roadmap, driving the development of intuitive admin tools, scalable site-building features, and seamless e-commerce integrations to support both B2B and B2C use cases. Build industry-defining Generative AI and Machine Learning products using intelligence of the combined data sets from GoFundMe and GoFundMe Pro. Partner closely with engineering and design teams to make informed technical and design decisions, ensuring alignment between product goals and system capabilities while balancing trade-offs effectively. Serve as the voice of the customer, developing a deep understanding of their needs through user research and data analysis to create impactful and empathetic solutions. Collaborate with privacy, legal, and compliance teams to ensure all product development adheres to regulatory standards while maintaining user trust and experience. Drive a culture of data-driven decision-making, leveraging analytics, A/B testing, and qualitative research to prioritize initiatives, measure success, and iterate on products. Inspire a team of product managers, fostering a collaborative, mission-driven culture focused on delivering meaningful impact for customers and the business. Navigate ambiguity with confidence, creating structure and clarity in unstructured environments to ensure progress and alignment. Roll up your sleeves and get your hands dirty, going deep into the product. Collaborate with leadership to scale GoFundMe Pro Studio’s offerings, supporting long-term business growth and positioning the platform as a leader in its space. You: 10+ years of product management experience, with at least 5 years leading teams in a SaaS environment. Proven success in mid-sized companies, demonstrating end-to-end ownership of product strategy, execution, and outcomes. Ideally, deep experience with e-commerce platforms, site builders (e.g., Wix, Shopify), and SaaS admin tools (B2B2C) Technical proficiency to engage in roadmap conversations with engineering teams and understand technical trade-offs. You will be required to participate in highly technical conversations. Experience working in B2B2C, with an understanding of the unique dynamics of B2B and B2C. Strong analytical skills, including proficiency in using data to guide decision-making, prioritize initiatives, and measure success. Exceptional presentation and communication skills, with the ability to engage stakeholders, executives, and customers, and present on stage at events. Demonstrated ability to thrive in ambiguity, creating clarity and direction in unstructured environments. Leadership experience, with a track record of mentoring teams and fostering a collaborative, mission-driven culture. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Be a Leader in a high-impact product organization and drive business transformation through product. Collaborative Team: Collaborate with a diverse, passionate, and talented team in a fast-paced and innovative environment. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $300,000 - $410,000 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.#LI-GT1

Senior Director of Product, GoFundMe Pro

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is looking for our next Senior Internal Audit Analyst ideally in Chicago or San Diego,&nbsp; to strengthen operational excellence and ensure our processes are running with integrity and efficiency.&nbsp; At GoFundMe, trust is an integral part of our business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. The Internal Audit team plays a critical role in maintaining this trust by evaluating and improving operational processes, identifying areas for improvement, and ensuring compliance with internal policies and external regulations. This is an exciting opportunity to be a founding member of our Internal Audit team. Shaping its direction, building foundational processes, and making a lasting impact on how we operate. As a Senior Internal Audit Analyst focused on our Risk, Compliance, and Platform Integrity operations, you will assess critical workflows and internal controls, analyze operational trends, and provide actionable insights to improve efficiency and mitigate potential issues. You’ll conduct audit reviews across various teams, collaborate with cross-functional stakeholders, and deliver findings that help shape smarter, more resilient operational practices. This is an incredibly rewarding job where you’ll be challenged to think critically, work methodically, and continuously develop new skills all while helping to ensure GoFundMe remains a safe place to give online. The Job Assist with execution of end-to-end audit and advisory engagements across operations teams (e.g., Risk, Compliance, Platform Integrity, Regulatory Governance). Collaborate with the Director of Internal Audit to develop and refine a dynamic, risk-based audit plan aligned with business priorities. Conduct risk assessments to identify process improvement, control enhancement, and technology enablement opportunities. Apply process improvement techniques (e.g., process mapping, root cause analysis, gap assessments) to enhance control design and operational efficiency. Communicate audit findings and recommendations clearly through written reports and presentations, and partner with stakeholders to secure and track remediation plans. Champion modern audit practices to improve audit quality and efficiency. Develop understanding of the function of the Global Operations team within GoFundMe and how they relate to each other.&nbsp; Help build the foundation of the Internal Audit function, contributing to the development of methodologies, tools, and a strong culture of accountability and risk awareness. You&nbsp; 3-5 years of experience in internal auditing or a related field. CIA or active progression towards a relevant certification, preferred. Proven experience in evaluating, documenting, and improving internal controls. Strong knowledge of business operations and a passion for staying current on regulatory changes and industry best practices. Excellent verbal and written communication skills with the ability to communicate information clearly and effectively. Comfortable working independently and collaborating with a distributed, global workforce in a remote or hybrid environment. Strong project management, time management, and independent planning skills. Ability to prioritize and organize effectively. Open to feedback with a self-reflective and improvement-oriented mindset. Strong performer, able to meet deadlines while balancing different priorities. Communicate clearly and concisely both orally and in writing. Strong adaptability to changes. Proficiency in Google Workspace (Docs, Sheets, Slides, etc.)&nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $80,000 - $120,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Senior Internal Audit Analyst

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Manager of CRM Growth. As the Senior Manager of CRM Growth, you’ll be a player-coach who bridges strategy and execution, working across Product, Data, and Marketing to design and deliver cross-channel lifecycle programs that drive user engagement, reactivation, and sustainable growth. You’ll own the vision, roadmap, and performance of our CRM efforts across email, SMS, and in-app messaging — developing personalized journeys that are measurable, respectful, and deeply aligned with our mission. This role is ideal for someone who blends deep technical fluency with strong growth instincts, and who thrives in fast-paced, collaborative environments. The Job Define and evolve GoFundMe’s short- and long-term CRM strategy in alignment with growth, product, and brand goals. Identify high-leverage opportunities to improve user retention, reactivation, and LTV across the customer lifecycle. Partner with Growth, Product, and Data leadership to ensure CRM programs reflect both customer needs and business priorities. POC for partnering with engineering on updates/changes to our CRM (Braze) Lead day-to-day CRM operations, including one-off sends and multi-step automated journeys across email, SMS, and in-app. Orchestrate cohesive cross-channel experiences, ensuring message timing, sequencing, and frequency are user-centric. Champion rapid experimentation (A/B and multivariate testing), and integrate behavioral triggers, dynamic content, and advanced segmentation to optimize performance. Ensure best practices around tagging, deliverability, and privacy compliance (GDPR, CCPA, etc.). Collaborate with Data Science on cohort and uplift analyses, personalization strategies, and predictive modeling. Define and track key performance metrics (open rates, CTR, CVR, churn, LTV, ROI) — balancing tactical insights with long-term growth impact. Own and evolve dashboards that integrate CRM and paid media performance; regularly synthesize learnings for executive audiences. Support efforts to streamline experimentation using tools such as multi-armed bandits (MAB) to reduce reliance on sequential testing. Serve as a key connector between Data, Engineering, Product, and Creative to ensure campaigns are well-coordinated and scalable. Collaborate with Product Marketing and Brand on launches and ongoing engagement efforts. Establish documentation, QA processes, and internal enablement for CRM tools and programs. You&nbsp; 5+ years of hands-on experience leading CRM or lifecycle marketing programs at a high-growth B2C company. Deep expertise with modern CRM platforms (ideally Braze) and adjacent tooling (e.g., push/SMS platforms, CDPs, Amplitude, Optimizely). Strong data fluency — able to run cohort analysis, develop forecasts, and translate insights into practical action. Track record of designing and scaling personalized customer journeys that drive measurable business outcomes. Strategic mindset with a bias toward experimentation and continuous improvement. Excellent communication and stakeholder management skills; comfortable working in cross-functional, matrixed teams. Familiarity with deliverability best practices, regulatory standards (GDPR, CCPA), and CRM compliance frameworks. Bonus: experience mentoring junior team members or building a CRM team from scratch. Experience managing content across international markets, with sensitivity to regional behaviors Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $140,000 - $210,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. 'Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey'

Senior Manager, CRM Growth

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes – for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join GoFundMe as our next Senior Manager, Machine Learning Engineering in the Applied Science organization, where you will lead a talented and motivated team to deliver high-impact solutions for our users and our business. In this role, you will design, build, and deploy innovative services and applications that leverage state-of-the-art machine learning and AI techniques from generative AI, personalization and recommender systems, search and retrieval systems, taxonomy and classification systems, and more. This role requires strong leadership and end-to-end execution at both strategic and tactical levels, supported by broad and deep expertise in machine learning, AI, and secure software development. This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina. The Job… Build and manage a world-class team of engineers and scientists who specialize in the design and development of production applications that use machine learning and/or AI. Translate product and business needs into scalable ML solutions with clear and measurable outcomes. Look around the corner; identify opportunities to develop and deliver new technology that will delight customers, and advocate for these projects. Provide technical leadership on algorithms, architectures, and tooling; set high standards, evangelize best practices, and influence decisions. Drive the end-to-end ML lifecycle, including data pipelines, feature engineering, training, evaluation, A/B testing and experimentation, and production deployment. Employ robust ML Ops practices: CI/CD, model serving, monitoring, alerting, and model/version governance. Lead initiatives to streamline application development workflows, increase team velocity, and maximize business impact. Contribute to strategic planning and the development of the Applied Science roadmap. Coach and mentor engineers and scientists, fostering a culture of collaboration, continuous improvement, and engineering excellence within the team. Champion responsible AI, privacy, and compliance in data use, modeling, and user experiences. You… Have 9+ years of hands-on experience in machine learning engineering, AI development, software engineering, or related fields, emphasizing secure, large-scale, distributed system design and AI/ML pipeline and feature development. Have 3+ years of experience managing teams of machine learning engineers, data scientists, data engineers, software engineers, and related roles. Possess extensive experience designing, developing, and operating scalable backend systems and applying secure software engineering best practices. Have deep expertise developing search and retrieval systems, personalization and recommender systems, ontologies and classification systems, and AI agents. Demonstrate strong knowledge of relational and document-based databases, data storage paradigms, and efficient RESTful API design. Possess experience employing robust CI/CD pipelines, automated testing (unit and integration), automated model performance evaluation, and deployment practices. Exhibit strong leadership skills, including effective planning and management of complex projects, mentoring of team members, and fostering a collaborative, high-performing engineering culture. Have a track record of innovation, cross-functional collaboration, and hiring top-tier talent. Are an excellent communicator, able to articulate complex technical concepts clearly to both technical and non-technical stakeholders. Have a Bachelor's degree in Computer Science, Software Engineering, or a related technical field (preferred). Are proficient in Python and provisioning cloud-based infrastructure via code (AWS preferred). Sense of humor is optional but appreciated. &nbsp; Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.&nbsp;

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We are seeking a Senior Privacy Engineer to join our Data Platform and Security team. This role will be instrumental in embedding privacy by design principles into our modern cloud-native data ecosystem. You will improve and operationalize privacy controls across data pipelines, products, and platforms—ensuring that personal and sensitive information is protected while enabling scalable analytics, AI/ML, and product innovation. By working closely with security, engineering, legal, and data teams, you will help us balance compliance with speed, building trust in how data is managed, protected, and used. This role is based in the San Francisco Bay Area with an in-office expectation of 3x per week. The Job… As the Senior Privacy Engineer, you will: Embed Privacy by Design: Strengthen and operationalize our Privacy by Design program across systems, integrations, pipelines, and applications for B2B and B2C products and services. Investigate &amp; Remediate Incidents: Analyze privacy and security incidents, perform root cause analysis, and drive remediation to prevent recurrence. Conduct Risk Assessments: Assist in privacy impact assessments for new products or data uses and risk reviews to identify vulnerabilities in our platforms, APIs, and ML Pipelines etc. Optimize Privacy Controls: Design and implement advanced controls for data classification, access management, encryption, anonymization, and pseudonymization. Provide Guidance &amp; Enablement: Prescribe guidance and techniques for data anonymization and pseudonymization to the Data Engineering team, enabling the ML team to develop privacy-preserving models. Collaborate Cross-Functionally: Partner with security, legal, IT, engineering, and AI teams to align on regulatory compliance and technical implementation. Support Compliance: Ensure global privacy compliance (GDPR, CCPA, etc.) across a modern data stack (Snowflake, Databricks, CDP, Looker, AWS etc). Innovate Privacy Solutions: Drive the development of new privacy-preserving features, tools, and automation for data lifecycle management. Maintain Documentation: Build and update technical documentation covering data flows, tracking technologies, retention policies, and privacy controls. You… 5+ years of experience in privacy engineering, data protection, or security engineering. Passion for privacy, trust, and data protection in modern cloud platforms. Strong analytical and problem-solving skills, with the ability to solve complex privacy and technical issues autonomously. Excellent communication skills, with the ability to explain complex topics to both technical and non-technical stakeholders. Background in secure coding practices, code auditing, and privacy-preserving design patterns. Proficiency with Python or other scripting languages for automation and privacy tool development. Hands-on experience with cloud environments and integration into data pipelines. Awareness of data protection regulations and principles (GDPR, CCPA,) and the ability to translate legal guidance into technical processes.. Familiarity with privacy tech platforms (e.g. DataGrail, Transcend), Data Subject Requests, cookie and tracking technology management platforms (CMPs)&nbsp; is a plus. Experience embedding privacy into modern data platforms (CDPs, Snowflake, Databricks, analytics tools, AI/ML workflows) is highly beneficial. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $156,000 - $234,000 + equity + benefits.&nbsp; The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Privacy Engineer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. The GoFundMe team is searching for our next Senior Product Designer to help people overcome one of the hardest things they’ll ever do: asking for help. This role isn’t just about pixels and prototypes—it’s about empathy, clarity, and creating real human impact.&nbsp;You’ll be a core part of a triad leadership team, working shoulder-to-shoulder with your Product and Engineering partners to shape the vision, strategy, and execution of our most critical initiatives. Together, you’ll drive cross-functional collaboration, unlock user value, and guide the evolution of our platform.&nbsp;We’re looking for a creative, strategic thinker with strong craft and a deep sense of purpose—someone who thrives in ambiguity, leads with curiosity, and brings others along for the journey. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Help define the experience strategy for the product and work with other designers to drive consensus across teams. Leverage quantitative and qualitative data to drive design decisions that create user value and business impact. Facilitate design workshops with cross-functional team members to ideate, brainstorm, and establish conceptual direction. Create and deliver high-fidelity designs, prototypes, and specifications. Contribute to and help evolve the Heart design system. Collaborate with the product team to take conceptual ideas and turn them into usable, delightful, and valuable product features. Actively participate in group design critiques to solicit and provide thoughtful feedback. You 6+ years of experience as a Product Designer working in-house or at an agency Bring an expert understanding of the formal elements of design, including typography, layout, balance, and proportion You have great aesthetic judgment and attention to detail You are skilled at articulating your design decisions. End-to-end experience designing consumer-facing experiences for web and native apps. You are a problem solver that requires very little guidance on projects and thrives in a fast-paced environment. You have the ability to take initiative, prioritize, manage workloads, and meet project deadlines. You are an excellent communicator and can clearly articulate your design decisions, ideas, and vision. You are empathetic and have a user-centered approach to design. Experience working with a lean team of Engineers, Product Managers and User Researchers Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $145,000 - $218,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.&nbsp;

Senior Product Designer

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Product Designer - Mobile App Experience to help people overcome one of the hardest things they’ll ever do: asking for help. This role isn’t just about pixels and prototypes—it’s about empathy, clarity, and creating real human impact. We’ve worked hard to create a safe space for our fundraiser organizers, and with this, we’re creating a new world for supporters to centralize all of their giving. You’ll play a big role in helping to define how that world makes a lasting impact through our mobile app experiences.&nbsp; You’ll be a core part of a triad leadership team, working shoulder-to-shoulder with your Product and Engineering partners to shape the vision, strategy, and execution of our most critical initiatives. Together, you’ll drive cross-functional collaboration, unlock user value, and guide the evolution of our platform.&nbsp;We’re looking for a creative, strategic thinker with strong craft and a deep sense of purpose. Someone who thrives in ambiguity, leads with curiosity, and brings others along for the journey.Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job Help define the experience strategy for the product and work with other designers to drive consensus across the mobile app team. Leverage quantitative and qualitative data to drive design decisions that create user value and business impact. Facilitate design workshops with cross-functional team members to ideate, brainstorm, and establish conceptual direction. Create and deliver high-fidelity designs, prototypes, and specifications. Contribute to and help evolve the Heart design system within the mobile app experience. Collaborate with the product team to take conceptual ideas and turn them into usable, delightful, and valuable product features. Actively participate in group design critiques to solicit and provide thoughtful feedback. You 6+ years of experience as a Product Designer working in-house or at an agency. Mobile app experience designing for iOS and Android. Bring an expert understanding of the formal elements of design, including typography, layout, balance, and proportion. You have great aesthetic judgment and attention to detail. You are skilled at articulating your design decisions. You are a problem solver who requires very little guidance on projects and thrives in a fast-paced environment. You have the ability to take initiative, prioritize, manage workloads, and meet project deadlines. You are an excellent communicator and can clearly articulate your design decisions, ideas, and vision. You are empathetic and have a user-centered approach to design. Experience working with a lean team of Engineers, Product Managers and User Researchers. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $145,000 - $196,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available&nbsp;here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.&nbsp;

Senior Product Designer - Native

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is seeking a commercially savvy, Senior Product Manager who will work on our GoFundMe Pro product team. In this role you will support nonprofit onboarding experience and subscription packaging product strategy to support a value-based journey for nonprofits using our platform. You will build and scale the product mechanics including how we design tiers, price functionality, build the product guidance and discovery framing and help nonprofits move up the value curve — all while growing revenue and enabling both product-led and sales-led growth motions. This role will be part of the product management team and will ideate, develop and launch products that drive value to millions of people. You’ll work closely with Product, Design, Engineering, PMM, Marketing, Growth, Data Science and Risk &amp; Compliance to drive outcomes that balance user experience with business growth. This is a hybrid role that requires 3 days per week at the office, and we are prioritizing candidates who are located or willing to relocate to San Francisco, CA.&nbsp; The Job… Drive and lead strategic product initiatives, with significant visibility into the company leadership and make meaningful impact in the company and the greater market.&nbsp; Responsible for all stages of product development and delivery, including: ideation, research, business modeling, technical specifications, building, launching, measuring, optimizing and scaling. Some of the work will focus on brand new products/features and other aspects will include optimization and growth of existing products.&nbsp; Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences.&nbsp; Intuition &amp; Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams. Data-informed decision-making: Use qualitative and quantitative analysis to drive product and go-to-market decisions.&nbsp; Product Ownership: accountable for product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals. Collaboration: Work cross-functionally with engineering, design, data, research, marketing, security, legal, and other teams to build out an amazing product. Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators. You…&nbsp; Required: You have 5+ years of experience as a product manager, delivering impact at your positions with progressing responsibility and ownership. You have a consistent track record in building, launching and scaling successful products, can take an idea/opportunity from a problem statement to an impactful, usable and beautiful final product, while collaborating with designers, engineers, and other cross-functional team members. Required: hands-on experience in go-to-market strategy and delivery, great understanding of customer acquisition via online channels (paid ads, social). You don’t just know how to build great products, but also how to put them in the hands of your customers and scale using product-led-growth, acquisition and retention motions.&nbsp;&nbsp; Required: Hands-on experience working closely with customers, analyzing their needs, diving deep into consumer behaviour, industry trends and collaborating with the research teams.&nbsp; MBA from a leading program, ideally with a focus on technology and/or entrepreneurship BA/BS degree in a technical field is a strong plus.&nbsp; Prior experience in management consulting is a strong plus.&nbsp; Able to operate independently, multi-task, manage ambiguity and able to perform well at a fast pace and under pressure.&nbsp; Strong communicator with the ability to bring people together to define a common vision and plan for action, present to senior leadership and drive delivery tracks.&nbsp; Humility, willingness to listen, collaborate and iterate. Why you’ll love it here... Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $145,000 - $190,000 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.&nbsp; Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our&nbsp;Newsroom.

Senior Product Manager, GoFundMe Pro

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Regulatory Affairs Governance Analyst to help contribute to the development, implementation, and maturation of the organization’s regulatory governance program, aligning compliance initiatives with evolving regulatory obligations, risk themes, and strategic priorities. You’ll lead projects that shape the internal control environment, support oversight activities, and drive forward policy and governance frameworks. The Job Shaping and refining compliance frameworks, operating models, and governance structures to support long-term program effectivenessDeveloping or supporting compliance metrics and reporting to monitor program health, identify gaps, and guide decision-making Conducting regulatory gap analyses, partnering with stakeholders to assess and document control effectiveness, and developing actionable recommendations to address areas of non-compliance or risk Leading and supporting policy and framework development by identifying regulatory requirements, coordinating reviews across stakeholders, and maintaining policy governance structures Advising cross-functional teams on regulatory expectations and internal compliance requirements during the development or enhancement of processes, systems, or products Designing and delivering compliance training to promote awareness, accountability, and understanding of regulatory obligations and internal standards Supporting the integrity of resiliency planning through coordination of documentation reviews and participation in testing Facilitating risk assessments, monitoring remediation plans, and reviewing program implementation to evaluate control design and effectiveness Preparing and delivering concise, well-structured reports and presentations to senior leadership and key stakeholders on compliance risks, trends, gaps, and remediation efforts Monitoring and synthesizing changes in the regulatory landscape, translating them into actionable insights and program updates Managing Second Line responses to regulatory inquiries, audits, and internal reviews by collaborating with business owners to compile documentation and address feedback Tracking the progress of compliance-related initiatives and providing constructive, risk-based feedback to teammates Building and maintaining collaborative relationships with internal stakeholders and external partners to promote a strong culture of compliance and proactively identify emerging risks Providing informal mentorship and support to peers by sharing knowledge, reviewing work, and contributing to team development You&nbsp; Bring 3+ years of experience in compliance, risk management, or a related governance role, ideally within a Second Line of Defense function Understand how to interpret regulatory requirements and translate them into clear, actionable guidance Communicate clearly and confidently, adapting your message for different audiences and levels of technical detail Are detail-oriented without losing sight of the bigger picture, especially when balancing regulatory expectations with operational realities Work independently, prioritize effectively, and take ownership of your deliverables Are energized by building and evolving programs, not just maintaining them Are comfortable navigating ambiguity and contributing to the development of new policies, frameworks, and documentation Build strong cross-functional relationships and influence outcomes through thoughtful collaboration Have experience supporting or working with global teams, and can adapt to different regulatory, cultural, or operational contexts Take pride in producing high-quality, strategic work that strengthens organizational compliance and enables long-term success Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $80,000.00 - $120,000.00 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound May 1, 2025. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Senior Regulatory Governance Analyst

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Come join us! The GoFundMe team is searching for our next Site Reliability Engineer (SRE). You will be responsible for the full system lifecycle including infrastructure provisioning, system configuration, monitoring, and incident response in production environments. The SRE uses technical analysis to assess the availability, latency, scalability, and efficiency of a product or infrastructure and builds reliability into systems. To ensure the highest level of application performance and availability, the reliability engineer works closely with development teams, relevant functional operations teams, network engineers, database administrators, technology vendors and partners. The successful reliability engineer effectively guides incident responses, helps identify root causes and provides recommendations or solutions to mitigate and resolve issues. Candidates considered for this role will be located in San Diego, CA. There will be an in-office requirement of 2-3x a week. The Job Design and build out our cloud infrastructure (we run everything in AWS). Participate in software and system performance analysis, tuning, and service capacity planning. Manage the availability, scalability, security, and performance of our platform and applications. Diagnose bottlenecks for the full stack and provide recommendations to overcome the bottlenecks as an interim work around, while long-term solutions are investigated. Periodically assess all monitoring requirements and implement enhancements to meet or exceed changing business needs. Proactively review, recommend, and implement changes to the live infrastructure after ensuring the right validation has been carried out. Work across engineering to improve SLO/SLI framework Use data analysis to pick up trends before they become major problems. Perform 24/7 on-call duties. You 5+ years of experience in operating high-traffic SaaS environments. Deep expertise in the mentality, processes, and tools needed to deliver high availability. Skills to build a fully automated, highly elastic cloud orchestration framework on AWS. Experience running containerized infrastructure in Production (Kubernetes using EKS, AWS ECS) Experience implementing configuration management and automation solutions using Infrastructure as Code, CI/CD and GitOps (Ansible, Terraform, ArgoCD, Github Actions) Strong working knowledge of Linux and its underlying components, system statistics, performance tuning, filesystems and IO. Solid scripting skills (e.g. Bash, Python). Development experience (e.g. Python, PHP, Java, Kotlin). Experience with performance diagnostics, performance tuning, capacity planning, and monitoring. BS in Computer Science or equivalent. Good verbal and written communication skills. Preferred&nbsp; Building PCI compliant systems Working with infrastructure for payment processing systems Developing high-volume transaction systems Passion for building fault tolerant and secure platforms Technologies you are likely to be working with AWS, Docker, Kubernetes, ECS, Helm, ArgoCD, CloudFlare, Terraform, Ansible, MySQL/Aurora, Nginx, Loft, Devspace, Elasticsearch, Kafka, Redis, Github, Bash, Python, PHP, Java, Kotlin, Sumologic, NewRelic, PagerDuty Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $140,500 - $210,500 + equity + benefits. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. #LI-CL1 #LI-HYBRID

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Software Engineer on the Auth &amp; Identity team to help ensure that every user can securely and seamlessly access the platform. Your work will help protect the identities and data of millions of supporters and thousands of NPOs by designing systems that are both highly secure and user-friendly. From authentication and authorization to identity verification and fraud prevention, you will help lay the technical foundation that enables safe, trusted, and inclusive participation in fundraising. By advancing GoFundMe’s commitment to security, privacy, and accessibility, your contributions will drive user trust, platform integrity, and the success of meaningful causes around the world. The Job… Collaborate with product managers and engineers to develop and enhance platform frameworks and services for GoFundMe. Work on a combination of backend and frontend, while leveraging third-party vendors to build a robust platform and user experiences. Participate in code reviews to ensure adherence to internal standards for style, maintainability, and best practices. Independently ship features and improvements with minimal guidance. Participate in on-call rotations to troubleshoot and resolve urgent engineering issues. Identify technical debt and proactively propose and implement solutions. Advocate for codebase improvements and provide leadership and guidance within the team. You…&nbsp; Have 5+ years of professional experience designing, building, and maintaining secure and scalable backend systems, with a strong background in platform development. Experience integrating with or building Identity and Access Management (IAM) solutions, including SSO, SAML, OAuth 2.0, OIDC, MFA and security best practices. Familiarity with or direct experience using Identity providers (IdPs) such as Okta CIAM, Auth0, AWS Cognito, or custom in-house solutions. Are proficient in relational database design and performance optimization for large-scale applications. Strong background in platform development experience to build foundational capabilities Are comfortable working in an agile, iterative development process with a strong product and security focus. Have experience solving performance, scalability, and availability challenges in production systems, and implementing proactive strategies to mitigate them. Are familiar with application performance monitoring and log aggregation tools—we use New Relic and Sumo Logic. Understand security and privacy best practices, particularly in the context of authentication, session management, and data protection. Preferred…&nbsp; Experience with Kotlin and/or Java, ideally in conjunction with GraphQL for service-layer development. Familiarity with PHP and Laravel, and REST best practices. Proficiency with React, Next.js, or other modern frontend frameworks for the purpose of supporting and integrating IAM solutions. Experience deploying applications to cloud platforms like AWS, GCP, or Azure. Practical knowledge of CI/CD pipelines, especially with GitHub Actions, merge queues, and release orchestration in multi-team environments. Experience working in environments where compliance, auditability, and data residency are important considerations (e.g., SOC 2, GDPR, NIST, ISO 27001). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values:&nbsp;impatient to be great,&nbsp;find a way,&nbsp;earn trust every day,&nbsp;fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at&nbsp;accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Software Engineer (Auth & Identity)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Backend Engineer to help design, build, and maintain scalable backend systems while fostering collaboration, quality, and continuous improvement. The job Lead the end-to-end development lifecycle – including design, implementation, testing, deployment, documentation, and maintenance – for new and existing backend services, APIs, and tools. Collaborate closely with Product Management, fellow engineers (frontend, backend, SRE), and other stakeholders to define requirements, architect solutions, and deliver impactful features. Architect robust, scalable, and maintainable backend systems, considering factors like performance, security, and fault tolerance. Uphold and elevate engineering standards through active participation in code reviews, providing thoughtful feedback, and promoting best practices in coding, testing, and system design. Mentor and provide technical guidance to other engineers within the team, fostering a culture of technical excellence, learning, and collaboration. Contribute significantly to system reliability and operational excellence by participating in on-call rotations and leading the troubleshooting and resolution of urgent production issues. Proactively identify technical debt, performance bottlenecks, and areas for architectural improvement; design, propose, and implement effective solutions. Advocate for improvements to the codebase, infrastructure, and development processes, demonstrating technical leadership. You 5+ years of professional backend software development experience, including building, deploying, and operating customer-facing applications at scale. Strong proficiency and hands-on experience with one or more backend programming languages (e.g., Java, NodeJS, Kotlin, Python, PHP). Solid professional experience with relational database design, schema modeling, query optimization, and working with ORMs or data access layers. Proven experience designing, building, securing, and maintaining GraphQL and/or RESTful APIs using standard frameworks and industry best practices. Demonstrable experience identifying, diagnosing, and resolving complex performance and scalability problems in backend systems. Proficiency with Git and collaborative development workflows (e.g., branching strategies, code reviews, pull requests) in a team environment. Experience working with CI/CD pipelines and associated tooling (e.g., Jenkins, GitHub Actions, Spinnaker) for automated testing and deployment. Experience thriving and contributing effectively in an agile, intensely iterative software development process. Experience using application performance monitoring (APM) and log analytics tools for diagnostics, observability, and alerting. Preferred Experience with frontend technologies like React, NextJs and Typescript. Hands-on experience with cloud platforms such as AWS, GCP, or Azure (AWS preferred). Experience implementing or working with asynchronous processing systems and message queues (e.g., Kafka, SQS/SNS). Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Software Engineer (Backend)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Frontend Engineer to help build and deliver user-centric features, drive frontend excellence, and contribute to a scalable, reliable platform. The job Collaborate closely with Product Managers, Product Designers, and Backend Engineers to translate ideas and requirements into high-quality, user-centric features and improvements on the GoFundMe platform. Lead the development of features primarily on the frontend, with opportunities to contribute across the full stack as needed. Uphold and elevate our engineering standards by actively participating in code reviews, providing constructive feedback, and mentoring other engineers on best practices for style, maintainability, and performance. Independently drive the development and shipment of brand-new features and complex improvements, demonstrating strong ownership from conception through to deployment with minimal guidance. Contribute to platform stability and reliability by participating in on-call rotations and effectively troubleshooting urgent engineering issues. Proactively identify areas of technical debt and architectural weaknesses; design, propose, and implement effective solutions to enhance codebase health and scalability. Champion continuous improvement within the team by advocating for enhancements to our codebase, tools, and processes; provide technical leadership and guidance to fellow team members. You 5+ years of professional experience developing, testing, and shipping complex, customer-facing web applications. Direct professional experience with React, Next.js, and TypeScript. Proven ability to translate high-fidelity mockups and designs into beautiful, pixel-perfect, responsive, and accessible web applications using tools such as UI design systems and modern CSS techniques/frameworks. Solid experience with frontend testing methodologies and tools (e.g., Jest, Playwright) and code quality linters/formatters (e.g., ESLint). Strong understanding and practical experience with client-side performance analysis and optimization techniques. Proficiency with Git and collaborative development workflows (branching, code reviews, pull requests) in a team environment. Experience working effectively in an agile, intensely iterative software development process. Familiarity with application performance monitoring (APM) and log analytics tools to diagnose and address issues. Preferred Experience with backend development, particularly using Java, NodeJS or Kotlin. Experience integrating frontend applications with GraphQL APIs. Hands-on experience implementing and utilizing observability tools (monitoring, logging, alerting). Experience configuring and maintaining CI/CD pipelines, specifically using GitHub Actions and merge queues. Familiarity with containerization (Docker), orchestration (Kubernetes / K8s), and cloud platforms (AWS). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Senior Software Engineer (Frontend)

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. What You'll Do (Responsibilities): Collaborate closely with Product Managers, Product Designers, and Backend Engineers to translate ideas and requirements into high-quality, user-centric features and improvements on the GoFundMe platform. Lead the development of features primarily on the frontend, with opportunities to contribute across the full stack as needed. Uphold and elevate our engineering standards by actively participating in code reviews, providing constructive feedback, and mentoring other engineers on best practices for style, maintainability, and performance. Independently drive the development and shipment of brand-new features and complex improvements, demonstrating strong ownership from conception through to deployment with minimal guidance. Contribute to platform stability and reliability by participating in on-call rotations and effectively troubleshooting urgent engineering issues. Proactively identify areas of technical debt and architectural weaknesses; design, propose, and implement effective solutions to enhance codebase health and scalability. Champion continuous improvement within the team by advocating for enhancements to our codebase, tools, and processes; provide technical leadership and guidance to fellow team members. What You'll Bring (Required Qualifications): 5+ years of professional experience developing, testing, and shipping complex, customer-facing web applications. Direct professional experience with React, Next.js, and TypeScript. Proven ability to translate high-fidelity mockups and designs into beautiful, pixel-perfect, responsive, and accessible web applications using tools such as UI design systems and modern CSS techniques/frameworks. Solid experience with frontend testing methodologies and tools (e.g., Jest, Playwright) and code quality linters/formatters (e.g., ESLint). Strong understanding and practical experience with client-side performance analysis and optimization techniques. Proficiency with Git and collaborative development workflows (branching, code reviews, pull requests) in a team environment. Experience working effectively in an agile, intensely iterative software development process. Familiarity with application performance monitoring (APM) and log analytics tools to diagnose and address issues. Nice-to-Have Qualifications: Experience with backend development, particularly using Java, NodeJS or Kotlin. Experience integrating frontend applications with GraphQL APIs. Hands-on experience implementing and utilizing observability tools (monitoring, logging, alerting). Experience configuring and maintaining CI/CD pipelines, specifically using GitHub Actions and merge queues. Familiarity with containerization (Docker), orchestration (Kubernetes / K8s), and cloud platforms (AWS). Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $156,000 - $234,000 + equity + benefits.&nbsp; As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Want to help us help others? We’re hiring!&nbsp; GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for our next Senior Staff Machine Learning Engineer to help design our AI platform and develop our next generation of machine learning and AI-based services. You will collaborate with an accomplished and motivated team of individuals to deliver high-impact solutions for our users and our business. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job… Design and implement AI platforms to enable scalable and secure access to LLMs from multiple model providers for diverse use cases. Design and implement agentic workflows, agentic tool ecosystems, and LLM prompt management solutions. Design, build, and optimize scalable model training, fine tuning, and inference pipelines, ensuring robust integration with production systems. Influence technical strategy and approach to developing embedding stores, vector databases, and other reusable assets. Lead initiatives to streamline ML and AI workflows, improve operational efficiency, and establish standardized procedures to achieve consistent, high-quality results across our AI systems. Design and develop backend services and RESTful APIs using Python and FastAPI, integrating seamlessly with ML pipelines and services. Take operational responsibility for team-owned services, including performance monitoring, optimization, troubleshooting, and participation in an on-call rotation. Collaborate with both technical and non-technical colleagues, including data and applied scientists, software engineers, product managers, and business stakeholders, to deliver reliable and scalable ML-driven products. Coach and mentor fellow ML engineers, promoting a culture of collaboration, continuous improvement, and engineering excellence within the team. Employ a diverse set of tools and platforms including Python, AWS, Databricks, Docker, Kubernetes, FastAPI, Terraform, Snowflake, Coralogix, and GitHub to build, deploy, and maintain scalable, highly available machine learning infrastructure. You… Have 9+ years of hands-on experience in machine learning engineering, AI development, software engineering, or related fields, emphasizing secure, large-scale, distributed system design, AI/ML pipeline development, and implementation. Possess extensive experience designing, developing, and operating scalable backend systems, applying software engineering best practices such as domain-driven design, event-driven architectures, and microservices. Have deep expertise in agentic workflows, AI evaluation solutions, prompt management, and secure AI development and testing practices. Demonstrate strong knowledge of relational and document-based databases, data storage paradigms, and efficient RESTful API design. Possess experience establishing robust CI/CD pipelines, automated testing (unit and integration), and deployment practices. Exhibit strong leadership skills, including effective planning and management of complex projects, mentoring of team members, and fostering a collaborative, high-performing engineering culture. Are an excellent communicator, able to articulate complex technical concepts clearly to both technical and non-technical stakeholders. Have a Bachelor's degree in Computer Science, Software Engineering, or a related technical field (preferred). Are proficient in Python and provisioning cloud-based infrastructure via code (AWS preferred). Sense of humor is optional but appreciated. Why you’ll love it here Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $216,500 - $324,500 + equity + benefits.&nbsp; As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.&nbsp; If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.&nbsp; Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp; Learn more about GoFundMe: We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom.

Get a job referral to GoFundMe

Your career is worth investing in.

Get unlimited referrals with Premium.