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Medical Coding Specialist

Head of Growth

Data Analyst

Sales Development Representative

Fullstack Engineer

Senior UI Engineer

Sr. Software Engineer, Data Engineering

Digital Clinician | Family Medicine MD/DO (HI Licensed)

Principal Research Scientist, Machine Learning

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role Join Galileo, a healthcare startup on a mission to transform patient care through innovative population health solutions. We're seeking an Engagement Manager - Operations to be the analytical engine behind our patient engagement team's success. In this pivotal role, you'll own the metrics and processes that directly impact how we connect with and care for our patients. A Day in Your Life You'll spend your time analyzing performance data to uncover insights, designing and implementing process improvements, and collaborating with stakeholders across the organization. Whether you're optimizing workflows, developing new KPIs, or presenting recommendations to leadership, your work will directly impact both team efficiency and patient experience. This role requires constant problem-solving, translating complex data into actionable solutions, and building sustainable systems that scale. Key Responsibilities • Develop and track KPIs that go beyond traditional metrics to truly measure patient engagement success • Analyze operational data to identify inefficiencies and implement scalable solutions with measurable ROI • Optimize staffing models and workflows to reduce wait times and improve patient experience • Partner with clinical, operational, and engagement teams to design human-centered processes • Build sustainable systems that improve both team performance and patient outcomes • Translate complex metrics into actionable recommendations for leadership and frontline teams Must-Have Qualifications • 5+ years professional experience with 2+ years in operations management or contact center operations • Proven track record of process improvement with quantifiable results • Experience with KPI development and performance management in service-oriented environments • Strong data analysis skills with ability to connect metrics to business outcomes • Background in healthcare contact centers, business operations, or management consulting • Experience with contact center tools (e.g., Dialpad) and project management platforms (e.g., Smartsheet) • Bilingual in Spanish • Exceptional written and verbal communication skills across all organizational levels Why Join Galileo? • Shape Healthcare's Future: Be part of a startup revolutionizing how healthcare is delivered, with real impact on patient lives •&nbsp;Mission-Driven Culture: Join a collaborative team passionate about making healthcare accessible and effective for all • &nbsp;Remote Flexibility: Work from anywhere in the US while contributing to meaningful change • Growth Potential: As an early team member, you'll have significant influence on building our operational foundation If you're energized by turning data into action, thrive in ambiguous environments, and want to build something meaningful in healthcare, we want to hear from you. This isn't just about optimizing metrics – it's about creating systems that help real people get the care they need. Compensation: $70,000 base salary Comprehensive Benefits Package: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Engagement Manager - Operations

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role: Galileo is seeking a strategic marketer who thrives at the intersection of sales enablement and field marketing. In this role, you'll own the complete enterprise channel strategy - from identifying which events and channels will drive the highest-quality leads to executing flawless campaigns that convert prospects into customers. You'll function as both a strategic consultant and hands-on executor, making data-driven recommendations about where to invest marketing dollars while personally ensuring every event delivers measurable results for our enterprise sales team.&nbsp; This position reports to the VP of Enterprise Marketing and represents a unique opportunity to build and own a critical revenue-driving function within a growing healthcare organization. Here’s what you’ll do: Develop and execute strategic channel recommendations - Analyze performance data across conferences, webinars, custom events, and partnerships to make definitive start/stop/optimize decisions that maximize pipeline ROI Plan and execute enterprise marketing events - End-to-end management of industry conferences, executive roundtables, webinars, and custom events, ensuring each generates qualified prospects aligned with sales objectives Partner strategically with enterprise sales teams - Provide leads with rich contextual insights, conduct regular feedback sessions on lead quality, and create enablement materials that accelerate deal progression Optimize channel performance through data analysis - Track full-funnel metrics from event attendance through closed deals, presenting quarterly performance reviews with clear budget reallocation recommendations Identify and evaluate new channel opportunities - Research competitor activities, industry trends, and emerging channels to recommend innovative approaches that differentiate Galileo in the market Coordinate cross-functional campaign execution - Collaborate with creative, lifecycle marketing, and sales teams to ensure consistent messaging and seamless prospect experiences across all touch points Manage budget allocation and vendor relationships - Oversee event spend and partnerships to ensure maximum impact per dollar invested, negotiating with venues, sponsors, and service providers About You: You're a strategic thinker who gets energized by both big-picture planning and hands-on execution. You naturally think like a business consultant - asking "why" before "how" and using data to make confident recommendations about resource allocation. You excel at building trusted partnerships with sales teams, becoming the go-to person they rely on for market intelligence and high-quality leads. You're comfortable in both boardrooms and event venues, equally at home presenting ROI analysis to executives or managing logistics at a 500-person conference. Most importantly, you measure success not by activity volume but by business impact - qualified pipeline generated, deals closed, and sales team satisfaction with lead quality. We would love to hear from you if you have the following or equivalent experience: 5-7 years of enterprise B2B marketing experience with complex, multi-stakeholder sales cycles in regulated industries (healthcare, finance, SaaS, or similar compliance-heavy sectors) 3+ years combining sales enablement and field/events marketing - proven track record of both strategic channel selection AND hands-on event execution Demonstrated success generating measurable pipeline through event portfolios, with ability to track performance from initial engagement through closed deals Experience working directly with enterprise sales teams on lead generation, qualification, and sales enablement, with strong references from sales leaders Proficiency with CRM and marketing automation systems (HubSpot, Salesforce, or similar) and event management platforms Track record of data-driven optimization - using performance analytics to make strategic recommendations about channel mix, budget allocation, and event selection Bachelor's degree in marketing, business, or related field with strong analytical and communication skills Compensation Range:&nbsp; $155,000-170,000 per year based upon prior experience, performance, and market dynamics. Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off Travel Requirements:&nbsp;There will be travel required in this role. We anticipate you may be traveling up to 25% of the time.How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Senior Manager, Enterprise Channel Marketing

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role: We’re looking for a Strategy &amp; Operations Analyst to turn data into actionable insights that help guide our Chief Operating Officer (COO) and leadership team. You’ll build dashboards, define key metrics, and run analyses that make operational and financial performance clear. The role blends strong visualization and communication skills with business acumen, helping translate data into decisions that drive impact across the organization. This is a remote position, reporting into the COO. Here’s what you’ll do: Build and maintain dashboards and KPI reporting to measure and evaluate business performance, providing leadership with timely, actionable insights Query data (SQL) and work with existing models, applying best practices in visualization and reporting Turn complex data into actionable insights and recommendations that inform strategy and decision-making for the COO and senior leadership Partner cross-functionally to run analyses, interpret results, and support business problem solving across functions Communicate findings and create reports or presentations that clearly convey insights to both executives and operational teams Document KPI definitions, dashboard usage, and reporting standards to ensure organizational alignment Support and execute large, complex projects with multiple stakeholders, helping coordinate strategic discussions About You: You are a strategic and analytical thinker who thrives at the intersection of data and business. You can take complex information, analyze it, and translate it into clear, actionable insights. You are comfortable working independently, collaborating with executives and cross-functional teams, and managing multiple priorities. Your communication skills allow you to explain metrics and findings both at a high level and in tactical detail, tailoring your approach to your audience. You are curious, proactive, and motivated by impact — using analytics to improve processes, measure success, and support the company’s strategic goals. We would love to hear from you if you have the following or equivalent experience: 2–5+ years of experience in data analysis, business operations, or strateg Experience in healthcare or digital health preferred, or consulting experience with exposure to operational and strategic analytics Experience querying data using SQL Proficiency with BI/visualization tools such as Looker or Tableau; able to build dashboards and translate data into insights Experience working cross-functionally with executives, business owners, and stakeholders&nbsp; Exposure to data modeling concepts and tools (e.g., dbt), even if not building models directly Track record of taking business questions end-to-end: analyzing data, drawing insights/conclusions, and providing actionable recommendations Compensation:&nbsp; $105,000-$128,000 annually based upon prior experience, performance, and market dynamics Benefits Offered: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Strategy and Operations Analyst

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.ABOUT THE ROLE Reporting to our Operations Leader, this role will be responsible for ensuring we provide high-quality care in the field to patients unable to access care by traditional means.- in our patient’s homes as well as in our mobile clinic. You will own the driving and coordination of our mobile medical clinic (a converted Sprinter van). Additionally, you’ll support our providers as eyes, ears, and hands in the field. Here’s what you’ll do: Drive and operate our mobile clinic, keep the vehicle fueled, arrange and manage needed repairs and maintenance, and keep mileage and repair records up-to-date. Coordinate our mobile clinic —help to coordinate and schedule clinic days within the community and ensure the clinic is stocked and maintained for effective care and an amazing patient experience.&nbsp; Support care team members’ travel to patient homes and accompany them for in-home or mobile clinic care delivery. Serve as a Galileo ambassador in the field, representing our care model well and engaging with patients, family members, and the broader community.&nbsp; In this collaborative, mission-driven role, your adaptability and teamwork will help deliver care directly to patients, ensuring smooth operations and a positive experience in dynamic, real-world conditions. ABOUT YOU A successful Mobile Unit Driver should embody an ownership mindset; being both organized and focused on the many details necessary for smooth operations, while also a creative problem solver with an eye towards always making things better.&nbsp; You have a warm service mentality and optimistic attitude, eager to provide support internally to the rest of the care team as well as externally to patients and your community. You bring calm, reliable support to team settings, combining professional driving skills with a hospitality mindset to deliver compassionate care and navigate dynamic situations with composure. This role will primarily focus on serving some of our more rural populations as we provide easier access to behavioral health resources.&nbsp; You don't need any behavioral health experience, but a passion for providing access to those who traditionally don't have it is a great start! This role covers a wide geographic territory, spanning across the Syracuse, NY region. While visit volume may sometimes be low, this role does include considerable travel, sometimes driving longer distances to provide care to vulnerable populations in more remote locations. This is not a remote role and requires in person travel, interaction, and support of our clinical teams and patient populations. We would love to hear from you if you have the following or equivalent experience: Have a valid driver's license, clean driving record, and experience operating large vehicles (such as buses, shuttles, trailers, ambulances, etc.) Exceptional organization and time management; strong sense of ownership ensuring last-mile execution&nbsp; Ability to work up to 3 days per week with flexibility with changing patient needs.&nbsp; Comfort and experience interacting with patients - embodying human centeredness, building rapport easily and putting our patients at ease - you'll be assisting our teams as they provide care. Ability to facilitate planning, scheduling and coordination processes and able to comfortably work within multiple systems / eager to learn new technology and workflows For the safety of our patients and staff, employees in this role must be fully vaccinated, including a booster, with an FDA-approved COVID-19 vaccination. Compensation: $18-25/hrHow We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Mobile Unit Driver - Part-time | Syracuse, NY

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.About the Role: Are you a Registered Nurse who thrives on connecting with patients and making a real difference in their health outcomes? Do you want to leave behind rigid, cookie-cutter systems and join a dynamic, patient-centered organization that values your creativity and clinical expertise? If you are passionate about improving patient outcomes and enjoy making meaningful connections, we want you to be part of our team at Galileo! At Galileo, we’re transforming healthcare by delivering personalized, comprehensive care to those who need it most—underserved patients and patients with complex medical needs. Our focus is on patient engagement and outcomes, and we’re looking for someone just like you to join our growing team of healthcare heroes. This is a remote, full-time position at 40 hours/week. The core working hours will be between 11:30am-8pm ET, Monday through Friday with a requirement of 1 weekend day coverage per month. Here’s what you’ll do: Telephonic outreach, including cold calls, to patients for post discharge assessments of clinical symptoms, barriers to medication adherence, safety concerns, social needs Educate and coordinate preventative health screenings Perform chronic disease management and medication adherence education Navigate conversations with patients seeking insight on Galileo’s care model Facilitate the coordination of care between health care services, including hospital/ED care, pharmacies and community providers to improve patient outcomes Develop an understanding of various health plan contracts / goals, Galileo markets, and needs of various patient populations Be accountable to performance targets as an individual contributor Collaborate internally with Engagement and Population Health leadership to improve population outcomes About You: You’re a “people person”.&nbsp; You love to connect with others and have an innate ability to build rapport and quickly engage with new patients. Your curious nature and creativity comes through in conversations with others. You’re looking for a new environment where your natural ability can shine and you’re given the ability to thrive. We look for passionate Registered Nurses who are invested in solving complex problems that impact millions of lives and are excited about fixing what’s broken to improve care quality and health outcomes for everyone.&nbsp; We believe in a culture that fosters teamwork, excellence, and sound decision-making—one that is based on mutual respect and trust. We would love to hear from you if you have the following or equivalent experience: 2+ years of experience in case management in insurance organizations or VBC health care startups OR as a primary care RN with population health experience Engaging with Medicare and Medicaid populations with complex chronic conditions Nurse Licensure Compact (NLC) required Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT or IL a plus Ability to leverage your motivational interviewing skills to encourage patients to make behavioral changes Excellent written and verbal communication skills Familiarity with Population Health and HEDIS quality gaps in care preferred Well versed with operating in an Mac iOS and Google Suite technology environment&nbsp; Physical Requirements: Employee must be able to meet the following requirements with or without a reasonable accommodation: This is primarily a sedentary position. Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day. Compensation: $46/hr (regular hours) and $55/hr (premium hours) Benefits: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave Paid Time Off 401K + match How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Population Health Registered Nurse

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.Galileo is seeking an Analytics Director who thrives at the intersection of deep technical capability and executive influence. In this principal-level individual contributor role, you'll be the go-to authority on claims trends and cost analysis, working directly with our CEO and leadership team to inform critical business decisions while building scalable analytics infrastructure that empowers the entire organization. A Day in the Life You'll spend significant time designing sophisticated claims data models, investigating cost trends, and building self-service analytics tools that help teams answer their own questions. Equally important is the strategic aspect of the role: you'll work directly with executive leadership—including our CEO—to translate complex claims findings into clear, actionable insights that drive business strategy. You'll balance deep analytical work (building DBT pipelines, optimizing SQL queries, designing Tableau dashboards) with high-level stakeholder collaboration, always thinking about how to automate today's manual work and scale solutions across the organization. This role is perfect for someone who wants the technical depth of a data architect with the organizational impact of a strategic advisor. Key Responsibilities Design and maintain sophisticated claims analytics models that track medical cost trends, utilization patterns, and financial performance across the member population Partner directly with CEO and executive leadership to provide proactive claims analysis, identifying emerging trends 30-60 days before they become critical issues Build self-service analytics platforms and automated reporting solutions that enable stakeholders across the organization to access claims insights without bottlenecking through a single analyst Translate complex claims data into executive-ready presentations and recommendations that inform strategic decisions on cost management, network strategy, and member experience Architect scalable data infrastructure using DBT, SQL, and modern analytics tools that can grow 10x without requiring fundamental rework Proactively identify opportunities to leverage AI, automation, and new technologies to improve analytics efficiency and insight quality Serve as subject matter expert on claims methodology, regulatory requirements, and industry best practices Must-Have Qualifications 8+ years of experience in healthcare analytics with deep expertise in claims analysis and medical cost/trend modeling Background in health insurance or payer organizations with proven experience leading claims analytics functions or building claims models handling significant volume Advanced SQL skills with ability to design complex data models, optimize query performance, and architect data transformation pipelines Hands-on experience with DBT for data transformation and modern dashboarding tools (Tableau, Looker, or similar) Demonstrated track record of delivering analytics that directly informed C-suite or executive-level business decisions Experience building self-service analytics solutions or platforms that enable organizational scale What Makes You Stand Out You're known for spotting problems before they escalate—you've identified claims trends weeks before they became issues and arrived with root cause analysis and recommendations ready You're a natural translator who can take the most technical claims findings and turn them into three-slide executive summaries that CEOs reference in board meetings You see manual work and immediately think "how can I automate this?"—you've built tools, dashboards, or processes that scale your impact beyond your individual capacity You stay ahead of the curve on healthcare analytics trends, experimenting with new tools (including AI/ML applications) and bringing insights back to your team even when experiments don't pan out Benefits &amp; Why Join Us What You'll Gain: Direct access to executive leadership, including CEO—your insights will directly shape strategic decisions Opportunity to build analytics infrastructure from a strong foundation, with freedom to architect scalable solutions Work with a mission-driven healthcare team focused on improving access and outcomes for underserved populations Autonomy to identify problems and implement solutions without layers of approval Compensation: $180,000 - $200,000 + equity Comprehensive Benefits Package: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Principal Data Analyst

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.Join Galileo as a Program Manager driving the seamless implementation of our healthcare platform for health plan clients nationwide. You'll be the critical connective tissue between our internal teams and customers, orchestrating complex, multi-stakeholder launches while building trusted partnerships that drive client success. Beyond managing individual implementations, you'll evolve our implementation playbook to achieve scale—ensuring Galileo can launch new markets efficiently, cost-effectively, and with the quality our partners expect. This is an opportunity to directly impact healthcare delivery for thousands of patients while building the systems that enable our growth. A Day in the Life You'll spend significant time managing multiple concurrent implementation workstreams—coordinating across engineering, operations, data, product, and customer success teams to keep launches on track while refining our playbooks for repeatability. Equally important is the client-facing aspect of the role: you'll build deep partnerships with health plan stakeholders, presenting to executives, troubleshooting issues before they escalate, and ensuring every implementation reflects Galileo's commitment to excellence. You'll balance heads-down organizational work (creating project plans, developing templates, documenting processes in our implementation playbook) with high-touch collaboration (stakeholder alignment meetings, client check-ins, cross-functional problem-solving, knowledge transfer to regional operating teams), always connecting your work to our mission of delivering world-class healthcare and our path to sustainable scale. Key Responsibilities Manage 3-5 concurrent health plan implementations from kickoff through go-live and knowledge transfer to regional operating teams, ensuring on-time delivery and smooth operations Build and maintain trusted relationships with health plan executives and operational leaders, serving as their primary point of contact and delivering excellent client service Coordinate across multiple organizational domains (operations, data, engineering, product, clinical, sales, customer success) to drive deliverables without formal authority Identify and mitigate risks 2-3 months before they impact timelines through proactive monitoring, stakeholder communication, and strategic resource prioritization Evolve Galileo's implementation playbook to drive scale—creating reusable frameworks, templates, and methodologies that improve quality, efficiency, and effectiveness for future launches Present project status and escalations to C-level executives (internal and client-side), adapting communication for different audiences and managing senior-level expectations Use data to track client satisfaction, identify trends, reconcile membership and performance data, and drive continuous improvement in the implementation process Develop implementation plans with creativity and insights generated from deeply understanding the strategic partner, the market, and implications for the Galileo care model Must-Have Qualifications 5-7 years of experience in healthcare consulting, program management, implementation, or related client-facing roles in fast-paced, ambiguous environments Direct experience in one of: healthcare/tech consulting (with complex PM and executive interaction), health plans operations (including familiarity with claims and eligibility data), or enterprise program management in healthcare/technology Proven track record managing complex, multi-stakeholder projects with measurable business impact—you've delivered multiple projects on time across 5+ concurrent stakeholder groups Experience presenting to and building relationships with C-level or VP-level executives (client or internal); reputation for delivering excellent client service General operations experience within health plans, health systems, and/or employer groups, plus experience with EHRs/EMRs, population health management vendors, or widely-adopted healthcare platforms Proficiency using data to identify trends, track satisfaction metrics, and spot risks before they impact launches Demonstrated ability to drive outcomes across operations, data, engineering, product, and customer success teams without formal authority Proficiency in Google Suite (Docs, Sheets, Slides) for project management and documentation What Makes You Stand Out You genuinely love organization, documentation, and creating templates—you're the person who builds the project tracker and implementation playbook others wish they'd made You excel at asynchronous communication: your Slack updates and emails are comprehensive, clear, and anticipate questions before they're asked You've evolved implementation methodologies to handle 3x growth without 3x resources; you think systematically about scale and repeatability You bring joy and energy to stressful situations, creating moments of celebration and keeping team morale high during complex launches You've turned around difficult client relationships or resistant stakeholders by building trust and finding creative solutions You've created early warning systems (dashboards, regular check-ins) that surface risks months before they impact the business Experience with Looker, Salesforce, Figma, or similar analytics/CRM/design tools Experience leading health plan data transfers and working with claims and eligibility data; analytical background with ability to self-start queries across tools Benefits &amp; Why Join Us What You'll Gain: Direct impact on healthcare delivery for thousands of patients through successful health plan implementations across new markets and strategic partners Opportunity to build and refine implementation frameworks at a high-growth healthcare technology company—your playbook work will enable Galileo's next phase of scale Exposure to executive leadership (internal and client-side) and complex, multi-million dollar partnerships spanning health plans, health systems, and employers Collaborative, mission-driven team culture where your organizational superpowers, client success skills, and methodology thinking will be celebrated Compensation: $120,000 - $130,000 Comprehensive Benefits Package: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation&nbsp;and obtain more information regarding online scams at the&nbsp;Federal Trade Commission.

Senior Associate Implementation

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.Join Galileo as a Senior Data Analyst, where you'll be the cornerstone of data-driven decision-making across our entire product ecosystem. You'll build the analytical infrastructure that powers insights for Marketing, Operations, Client Services, and Customer Service teams, directly impacting how we understand and improve our users' healthcare journey. This is a role for someone who gets excited about turning messy data into pristine insights and loves being the person stakeholders rely on for game-changing analysis. A Day in the Life You'll spend significant time diving deep into SQL queries and dbt models, optimizing performance while ensuring data accuracy across our complex healthcare data ecosystem. Equally important is the collaborative aspect of the role: you'll partner closely with Product Engineering to understand new features, work with Marketing to track campaign effectiveness, and assist Operations in identifying workflow improvements. You'll balance heads-down technical work building data marts and pipelines with strategic conversations where you challenge stakeholders to think differently about their metrics. Your work will directly influence product roadmaps, marketing strategies, and operational decisions, always connecting data insights to real improvements in patient care delivery. Key Responsibilities Build and maintain dbt data marts that transform raw user data into actionable utilization profiles and behavioral segments Create and optimize Looker dashboards that become the daily source of truth for 20+ stakeholders across 4+ departments Partner with Product Engineering teams to implement comprehensive event tracking and behavioral analytics Deliver subscription and retention analyses that directly inform product strategy and revenue forecasting Reduce dashboard load times and query performance by 20%+ through systematic optimization Conduct deep-dive user journey and funnel analyses that identify friction points and improvement opportunities Maintain impeccable data quality standards while building self-service analytics capabilities for non-technical users Must-Have Qualifications 7+ years of SQL experience with complex datasets, including multi-table joins and query optimization 5+ years collaborating with stakeholders across Marketing, Operations, Product, and Customer Service functions 5+ years of digital product analytics experience with subscription/SaaS business models Proven expertise with dbt for building and maintaining data transformation pipelines Hands-on experience with Looker, Tableau, or similar BI platforms Track record of partnering with engineering teams and understanding technical documentation (PRDs, TDDs) Experience with ETL tools like Fivetran and modern data stack technologies Benefits &amp; Why Join Us What You'll Gain: Direct impact on healthcare delivery for thousands of patients through data-driven improvements Opportunity to build analytical infrastructure from the ground up in a high-growth environment Close partnership with executives and department heads who rely on your insights for strategic decisions Access to modern data stack and freedom to implement best-in-class tools and practices Compensation: $150,000 - $160,000 + equity Comprehensive Benefits Package: Medical / Dental / Vision insurance Flexible Spending Account Health Savings Account + match Company paid STD/LTD, AD&amp;D, and Life insurance Paid Family Leave 401K + match Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. 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