Flexport is a full-service global freight forwarder and logistics platform using modern software to fix the user experience in global trade.

flexport

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p>
<h1><strong>Senior Software Engineer: Platform SRE</strong></h1>
<p>Every engineer at Flexport ships code that moves real freight across 112 countries. The faster, more reliable and safer they can do that, the faster the world's supply chains move. The PSI (Platform, Security &amp; Infrastructure) team makes this possible: we build and operate the infrastructure and foundations that hundreds of engineers rely on to run Flexport's products around the clock.</p>
<p>This is not a role where you wait for tickets. You'll look across systems, identify risks before they become incidents, and work with the software engineering and security teams to make our infrastructure more resilient, observable, efficient, secure, and easier to operate.</p>
<h2><strong>What You'll Do</strong></h2>
<p>You'll help build and operate the infrastructure that powers Flexport engineering. That means:</p>
<ul>
<li>Designing, building and operating reliable, scalable infrastructure in AWS and other cloud platforms</li>
<li>Contributing to our container orchestration (Kubernetes), Helm charts, deployment systems (Argo) and the guardrails around them to ensure engineers can safely deploy, run, understand and debug their services</li>
<li>Improving our observability stack (Openmetrics, Datadog) to make insights into our systems as good and easy to understand as possible</li>
<li>Following and helping refine standards for our Infrastructure-as-Code codebases (Terraform)</li>
<li>Supporting developers with CI/CD pipelines (Buildkit, Github Actions), build tooling (Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and artifact repositories (Artifactory, ECR, github)</li>
<li>Improving our incident response tooling to ensure we can efficiently handle incidents when they occur</li>
<li>Partnering with product teams to ship changes that impact the wider engineering org</li>
</ul>
<h2><strong>You Should Have</strong></h2>
<ul>
<li>5+ years of software engineering experience, site reliability engineering or infrastructure engineering experience, with meaningful time spent on production system infrastructure</li>
<li>Solid knowledge of cloud infrastructure, with hands-on AWS experience</li>
<li>Strong Infrastructure-as-Code skills, preferably with Terraform, and an eye for safe, reusable infrastructure patterns. Clickops should be your tool of last resort</li>
<li>Solid software engineering skills and the ability to build automation and production tooling in a general-purpose programming language</li>
<li>Experience participating in incident response and blameless post-mortems or COE processes</li>
<li>A proactive mindset: you're comfortable with ambiguity and can identify high-leverage problems without waiting to be told what to do</li>
<li>Good judgment around infrastructure: security, IAM, networking and change management</li>
<li>Strong communication: you can write a clear design or incident document and explain operational tradeoffs</li>
<li>A generally helpful attitude. Everyone should know you within no time as the person who gets stuff unblocked, points them in the right direction and makes their work easier. The 90's can keep their BOFH.</li>
<li>A drive for impact: you care about our systems being reliable and want engineers to feel confident operating what they own</li>
</ul>
<h2><strong>Nice to Have</strong></h2>
<ul>
<li>Experience operating AWS at scale across multiple accounts, regions and availability zones</li>
<li>Experience with GitOps and continuous delivery tooling such as Argo CD</li>
<li>Experience with Identity and Access Management, including OIDC</li>
<li>Exposure to disaster recovery, business continuity, or resilience testing</li>
<li>Experience improving cloud cost efficiency and resource utilization</li>
</ul>
<h2><strong>How We Work</strong></h2>
<ul>
<li>We come to the office 3 times a week to hang out, whiteboard, and ship together</li>
<li>We have the latest hardware and software, including frontier AI models on day one</li>
<li>We're agile, but not dogmatic. Teams decide how they work best</li>
</ul>
<h2><strong>Why This Role Is Special</strong></h2>
<ul>
<li>Real leverage: the improvements you ship are felt across hundreds of engineers and thousands of deploys a day</li>
<li>Strong ownership: you'll drive meaningful pieces of design, implementation, and rollout</li>
<li>You help shape the foundation: the infrastructure patterns and operational standards the team sets become how Flexport engineering runs software for years to come</li>
</ul>
<h2><strong>What's in it for you:&nbsp;</strong></h2>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp;</li>
<li>Daily catered lunches including vegetarian options, breakfast, snacks and soft drinks available in our office</li>
<li>Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and several additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life - the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Software Engineer: Platform SRE

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h3><strong>Why Customs Matters More Than Ever</strong></h3>
<p>International trade is under more pressure than ever before. With tariffs, shifting regulations, and geopolitical uncertainty, customs has gone from a back-office function to a boardroom priority. The recent trade crisis—sparked by Trump-era tariffs—has made customs the single most complex challenge for global businesses. For many, it’s the difference between keeping supply chains moving or grinding them to a halt.</p>
<p>That’s where we come in. The <strong>Customs Technology team</strong> at Flexport is leading the charge. We are building the systems that help entrepreneurs and global brands navigate complexity, stay compliant, and keep the world’s goods flowing.</p>
<h2>The opportunity:&nbsp;</h2>
<p>Customs brokerage is one of the largest, most under-innovated opportunities in logistics. Legacy customs brokers are stuck with outdated systems and manual processes—they simply can’t adapt fast enough.</p>
<p>Flexport is growing fast because we’re different. We are the only big tech company in the space, and the only freight forwarder that got founded after the launch of Netscape. Being a tech company, we can move much faster than our competitors, and give our customers the service they expect in this day and age. We can deploy things like LLM agents at scale, in an industry that is ripe to be disrupted by this technology.</p>
<p><strong>Things we ❤️</strong></p>
<ul>
<li>Leveraging AI in a safe way to eliminate mundane work for customs brokers and automate customs every step of the way</li>
<li>Modeling complex and ambiguous domains into fully automated workflows</li>
<li>Building highly performant and reliable Kotlin services on our cutting-edge infrastructure platform</li>
<li>Collaborating with end users across the globe to create the best possible product: removing toil and surfacing interesting cases</li>
</ul>
<h2><strong>You will:</strong></h2>
<ul>
<li>Work closely with business partners and product managers to distill complex business problems into elegant technical solutions.</li>
<li>Work on systems that represent the real-world intricacies of logistics entities and the process of moving cargo in and out of countries.</li>
<li>Build and launch products rapidly and incrementally. We ship to production dozens of times per day.</li>
<li>Geek out about shipping, customs regulations and logistics. (We do this often.)</li>
<li>Figure out the most efficient way for our customers and partners to participate in the process of moving freight across borders.</li>
<li>Design and build deep, complex integrations with government agencies and partners.</li>
<li>Automate archaic customs filing processes and save the operations team thousands of phone calls per week.</li>
<li>Deliver supply chain insights to logistics teams via a world-class analytics experience.</li>
<li>Create beautiful and efficient domain models for the incredibly complex world of freight forwarding.</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li>&gt; 3 years of experience writing software, and a strong engineering background.</li>
<li>A love of simple, well-tested code that is easy to extend and hard to break.</li>
<li>The ability to convey technical ideas in common terms to business partners, product managers, designers and engineers alike.</li>
<li>A bias for action. When you see a problem, you solve it.</li>
<li>A desire to develop your tooling repertoire. We are tech-agnostic regarding candidate background, but our platform is built with Ruby.</li>
<li>Non-optional: an aptitude for learning quickly.</li>
</ul>
<h2><strong>How we work:</strong></h2>
<ul>
<li>We come to the office at two to three times a week to hang out, have lunch, white board, and collaborate</li>
<li>We have the latest and greatest hardware and software for you to work with</li>
<li>We’re agile, but not married to a single doctrine like scrum. The teams decide how they work best.</li>
<li>Stack: we’re coming from a React/Flow + Ruby on Rails monolith, and moving to React/Typescript, Kotlin Microservices on Kubernetes. We also use and love GraphQL, GRPC, Postgres, Kafka and Snowflake</li>
</ul>
<p><strong>What's in it for you?</strong></p>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp;</li>
<li>Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp;</li>
<li>Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Software Engineer II

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h3><strong>The Opportunity</strong></h3>
<p>As a Senior Product Manager at Flexport, you'll set the strategic vision and shape products that transform global logistics at scale. You’ll collaborate seamlessly with engineering, design, operations, and business teams to develop and iterate on solutions that power seamless, efficient movement of goods worldwide. Your leadership will guide the team to deliver products that empower businesses—large and small—to meet customer demands and succeed in global markets.</p>
<h3><strong>Omnichannel Fulfillment at Flexport</strong></h3>
<p>Omnichannel fulfillment sits at the heart of Flexport’s mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we enable merchants to deliver faster, more efficiently, and at lower cost. As Senior Product Manager, you'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers, driving innovation in an interconnected supply chain ecosystem for our merchants —and shaping the future of global trade. Learn more about Flexport Omnichannel <a href="https://www.youtube.com/watch?v=o42FhIjhZhk">here</a>.</p>
<h3><strong>What You’ll Do</strong></h3>
<ul>
<li>Lead Product Strategy: Define the holistic vision, goals, and roadmap for outbound fulfillment products supporting Flexport’s Omnichannel business lines.</li>
<li>Executive communication: Managing relationships and reporting with C-suite leadership across Flexport and our customers / stakeholders</li>
<li>Drive Strategy &amp; Product Development: Own end-to-end strategy &amp; product lifecycle, from ideation, writing requirements/BRDs, through launch and iteration, ensuring alignment with customer and business objectives.</li>
<li>Partner Cross-Functionally: Work closely with engineering, design, operations, and data science teams to establish priorities, deliver scalable, impactful solutions.</li>
<li>Champion Customer Insights: Gather and synthesize feedback from users, partners, and market research to inform product direction and prioritization.</li>
<li>Mentor and Inspire: Provide guidance and mentorship to junior product managers, fostering a culture of collaboration, innovation, and continuous improvement.</li>
<li>Shape the Platform: Act as a key stakeholder in defining and evolving Flexport’s Omnichannel product vision and strategy.</li>
<li>Drive Results: Measure product performance and iterate on features to maximize impact and business value.</li>
</ul>
<h3><strong>What You Bring</strong></h3>
<ul>
<li>5+ years of product management experience, with a track record of launching and scaling high-impact products in e-commerce environments.</li>
<li>Demonstrated leadership of cross-functional teams and delivery of complex projects from concept to execution.</li>
<li>Depth in product lifecycle management, from discovery through to execution and post-launch evolution.</li>
<li>Experience mentoring and coaching other product managers or team members.</li>
<li>Exceptional communication and collaboration skills—you can influence without authority and build trust across stakeholders.</li>
<li>Strategic thinker with strong prioritization skills—adept at framing trade-offs and navigating fast-paced, ambiguous environments.</li>
<li>Strong writing skills to communicate your product vision, roadmap, requirements, launches, and impact to a broad range of stakeholders, from the CEO to an operator.</li>
</ul>
<h3><strong>Bonus Points</strong></h3>
<ul>
<li>Experience building products for logistics, supply chain, and fulfillment.</li>
<li>Hands-on exposure to AI or large language model (LLM) technologies to drive innovation or operational excellence.</li>
<li>A passion for simplifying and accelerating global trade.</li>
<li>Familiarity with agile product development methodologies.</li>
</ul>
<p>Join Flexport’s Fulfillment Outbounds team and help shape the way goods move around the globe.</p>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Product Manager

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:</strong></h2>
<p>Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.&nbsp; We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.&nbsp; We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.</p>
<p>Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics &amp; supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.</p>
<p>Our engineers are top-notch software developers who love listening to the users, working as a team, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, designing solutions to make it more efficient, and thinking innovatively to automate much of it. As a full stack Senior Software Engineer, you will be responsible for architecting, designing, developing, testing and maintaining critical forwarding related systems. In addition, as the team lead, you are expected to mentor other engineers and lead them deliver high quality results that meet customer expectations.&nbsp;</p>
<h2><strong>About the team:</strong></h2>
<p>We have multiple teams in Shanghai and Shenzhen working on a suite of core products and services that enable Flexport business to scale, including Freight Services Planning, Procurement, Commerce, Security and Infrastructure, Visibility and Schedules, and so on. We are broadly leveraging optimization models, machine learning (ML) and natural language processing (NLP) to build the best solutions for our customers. We are looking for engineers who love learning, are passionate about collaborating, and desire to build solutions with a global impact.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Build highly available, secure, distributed systems in a microservice architecture.</li>
<li>Design, develop, test and maintain systems that represent the real-world intricacies of logistics entities, such as shipper, client, cargo, document, carrier, container, email etc.</li>
<li>Collaborate with some of the best engineers in the industry to work on complex business and technical problems.</li>
<li>Architect and drive major projects while coordinating with multiple stakeholders. We often work on multi-month projects that require phased rollouts and collaboration with cross-functional team members.</li>
<li>Work closely with business partners and product managers to distill complex business problems into elegant technical solutions.</li>
<li>Build and launch products rapidly and incrementally. We ship to production dozens of times per day.</li>
<li>You play a significant role in the career development of others, actively mentoring and educating the larger software engineering community on trends, technologies, and best practices.</li>
<li>Ensure our products maintain a high-quality bar. We believe in anticipating issues by obsessing over metrics and applying key learnings from post-mortems to all our services.</li>
<li>Tackle difficult and subtle system-level issues, emphasizing simplicity and long-lasting designs. As we extract services out of the monolith, we take pride in untangling legacy code and re-building with composability in mind.</li>
<li>Geek out about shipping and logistics. (We do this often.)</li>
</ul>
<h2><strong>You should have:</strong></h2>
<p><strong>Basic Qualifications</strong></p>
<ul>
<li>5+ years of experience writing software, and a strong engineering background.</li>
<li>3+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns (OOA/OOD)</li>
<li>Experience of building large scale, high-performance systems in a complex, multi-tiered, distributed environment.</li>
<li>Knowledge of at least one programming language such as Java, Kotlin, Ruby, Python or C++.</li>
<li>Bachelor's degree in Computer Science or a related field.</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>A love of simple, well-tested code that is easy to extend and hard to break.</li>
<li>A bias for action. When you see a problem, you solve it.</li>
<li>The ability to convey technical ideas in common terms to business partners, product managers, and engineers alike.</li>
<li>Experience of effectively and reliably delivering large projects involving multi teams/orgs, including breaking the projects down into smaller pieces, cooperating with dependent teams to align on critical technical decisions, driving conversation regards long term strategy and delivering the right result in high standard.</li>
<li>Understanding of performance tradeoffs, load balancing and operational issues.</li>
<li>Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-sets.</li>
<li>Knowledge of professional software engineering practices &amp; best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations.</li>
<li>Master's degree in Computer Science or a related field.</li>
</ul>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Software Engineer

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p>
<h1><strong>Staff Software Engineer: Platform SRE</strong></h1>
<p>Every engineer at Flexport ships code that moves real freight across 112 countries. The faster , more reliable and safer they can do that, the faster the world's supply chains move. The PSI (Platform, Security &amp; Infrastructure) team makes this possible: we build and operate the infrastructure and foundations that hundreds of engineers rely on to run Flexport’s products around the clock.</p>
<p>This is not a role where you wait for tickets. You'll look across systems, identify risks before they become incidents, and work with the software engineering and security teams to make our infrastructure more resilient, observable, efficient, secure, and easier to operate.</p>
<h2><strong>What You'll Do</strong></h2>
<p>You'll own and evolve the infrastructure that powers Flexport engineering. That means:</p>
<ul>
<li>Designing, building and operating <strong>reliable, scalable infrastructure in AWS and other cloud platforms</strong></li>
<li>Evolving our <strong>container orchestration</strong> (Kubernetes), <strong>Helm charts</strong>, <strong>deployment systems</strong> (Argo) and the guardrails around them to ensure engineers can safely deploy, run, understand and debug their services</li>
<li>Evolving our <strong>observability stack</strong> (Openmetrics, Datadog) to make insights into our systems as good and easy to understand as possible.</li>
<li>Setting standards for our <strong>Infrastructure-as-Code codebases</strong> (Terraform)</li>
<li>Creating and supporting developers with<strong> CI/CD pipelines</strong> (Buildkit, Github Actions), <strong>build tooling </strong>(Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and <strong>artifact repositories</strong> (Artifactory, ECR, github)</li>
<li>Improving our&nbsp;<strong>incident response tooling</strong> to ensure we can efficiently handle incidents when they occur</li>
<li><strong>Crossing organizational boundaries</strong> to align with product teams and ship changes that impact the whole engineering org</li>
</ul>
<h2><strong>You Should Have</strong></h2>
<ul>
<li><strong>10+ years of software engineering experience, site reliability engineering or infrastructure engineering experience</strong>, with significant time spent on production system infrastructure</li>
<li><strong>Deep knowledge of cloud infrastructure,</strong> with hand-on AWS experience</li>
<li><strong>Strong Infrastructure-as-Code skills</strong>, preferably with Terraform and a track record of creating safe and reusable infrastructure patterns. Clickops should be your tool of last resort</li>
<li><strong>Solid software engineering skills</strong> and the ability to build automation and production tooling in a general-purpose programming language</li>
<li><strong>Experience leading incident response</strong>, conducting blameless post-mortems or COE processes and executing on the follow ups.</li>
<li><strong>An independent mindset</strong>: you thrive in ambiguity, find the highest-leverage problems yourself, and don't wait to be told what to do</li>
<li><strong>Sound judgment around infrastructure: </strong>you will make the right decisions around security, IAM, networking and change management</li>
<li><strong>Excellent communication</strong>: you can write a clear design or incident document, explain operational tradeoffs, and align stakeholders across teams on platform-wide changes</li>
<li><strong>A generally helpful attitude</strong>. Everyone should know you within no-time as the person who gets stuff unblocked, points them in the right direction and makes their work easier. The 90’s can keep their BOFH.</li>
<li><strong>A drive for impact</strong>: you're not satisfied until our systems are reliable and every engineer is confident operating what they own</li>
</ul>
<h2><strong>Nice to Have</strong></h2>
<ul>
<li>Experience operating AWS at scale across multiple accounts, regions and availability zones</li>
<li>Experience with GitOps and continuous delivery tooling such as Argo CD</li>
<li>Experience with Identity and Access Management at scale, including OIDC</li>
<li>Experience designing disaster recovery, business continuity, and resilience testing programs</li>
<li>Experience improving cloud cost efficiency and resource utilization</li>
</ul>
<h2><strong>How We Work</strong></h2>
<ul>
<li>We come to the office 3 times a week to hang out, whiteboard, and ship together</li>
<li>We have the latest hardware and software, including frontier AI models on day one</li>
<li>We're agile, but not dogmatic. Teams decide how they work best</li>
</ul>
<h2><strong>Why This Role Is Special</strong></h2>
<ul>
<li><strong>Massive leverage</strong>: every improvement you ship is multiplied across hundreds of engineers and thousands of deploys a day</li>
<li><strong>Full ownership</strong>: design, implementation, rollout, and impact measurement: it's yours</li>
<li><strong>You shape the foundation</strong>: the infrastructure patterns and operational standards you set become how Flexport engineering runs software for years to come</li>
</ul>
<h2><strong>What's in it for you:&nbsp;</strong></h2>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp;</li>
<li>Daily catered lunches including vegetarian options, breakfast, snacks and soft drinks available in our office</li>
<li>Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and several additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life - the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Staff Software Engineer: Platform SRE

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:&nbsp;</strong></h2>
<p>We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy.</p>
<p>Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face.</p>
<p>This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment.</p>
<h2>The team:&nbsp;</h2>
<p>The <strong>Visibility</strong> team owns the end-to-end mapping and tracking of physical goods across global logistics. We solve complex supply chain workflows at the system root-cause level using data, product intuition, and highly structured logic. Our team is responsible for defining the client-facing tracking experience based on real physical execution capabilities, driving operational and system changes across execution, planning, and technology teams.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Define and drive product strategy across the Visibility domain that spans multiple teams, user types, or workflow stages</li>
<li>Own the end-to-end mapping, tracking, and visibility of physical goods across the entire shipment lifecycle</li>
<li>Drive end-to-end data intelligence to solve complex operational problems and define next-generation client-facing visibility experiences</li>
<li>Partner across execution, planning, and technology teams to align priorities and ship integrated systems across surfaces</li>
<li>Collaborate closely across a global footprint (Hong Kong, Europe, US) with China engineering teams, participating in regular cross-border syncs</li>
<li>Use data to set direction, not just measure results. Building metrics frameworks that connect product usage to business outcomes and using them to guide investment decisions across your domain</li>
<li>Break down ambiguous, cross-cutting problems into concrete product plans that multiple teams can execute against</li>
<li>Represent your domain in leadership forums, influencing resource allocation and strategic direction</li>
<li>Mentor PMs on the team: improving how we write specs, prioritize, communicate trade-offs, and ship</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li>8+ years of product management experience</li>
<li>Background solving complex logistics, physical operational, or system root-cause problems using algorithmic planning, data analysis, and structured logic</li>
<li>Demonstrated ability to own a product domain (not just a feature or single product area) and lead product roadmaps spanning 2 to 3 years across multiple engineering teams</li>
<li>Strong analytical and quantitative skills. You build metrics frameworks, write your own queries, and use data to settle debates. SQL proficiency required</li>
<li><span class="citation-3622 citation-end-3622">A track record of shi<sup class="superscript embedded" data-turn-source-index="13"></sup></span>pping products in data-dense, physical, or multi-sided domains where user workflows span multiple systems and operational teams</li>
<li>Experience aligning multiple cross-functional teams (engineering, design, operations, commercial) around a shared roadmap when priorities compete</li>
<li>Proven ability to operate at the strategy level (where should we invest, and why) and the execution level (what ships this quarter, and what does "done" look like) in the same week</li>
<li>Excellent written and verbal communication, especially the ability to frame trade-offs, present recommendations to senior leadership, and create clarity in ambiguous situations</li>
<li>Experience mentoring or leading other PMs, formally or informally</li>
<li>Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus</li>
</ul>
<p>#LI-onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div class="c-message_kit__gutter">
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$188,160</span><span class="divider">&mdash;</span><span>$235,200 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Staff Product Manager, Visibility

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:&nbsp;</strong></h2>
<p>We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy.</p>
<p>Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face.</p>
<p>This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment.</p>
<h2>The team:&nbsp;</h2>
<p>The <strong>Commerce team</strong> owns the end-to-end quality, automation, and profitability of Flexport’s commerce domain. We build intelligent agents to automate critical commerce workflows, including quoting, billing, and invoicing, while driving cost intelligence across every shipment process gate to optimize profitability. Additionally, our team expands the marketplace catalog for new offerings and develops next-generation, client-facing commerce products and payments technology.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Define and drive product strategy across the Commerce domain that spans multiple teams, user types, or workflow stages</li>
<li>Build intelligent AI agents to automate core commerce operations, including quoting, billing, and invoicing</li>
<li>Own the end-to-end roadmap: identifying the highest-leverage problems, sequencing investment, and making clear trade-off recommendations to leadership</li>
<li>Partner with Engineering, Design, Sales, Operations, and other product teams to align priorities and ship integrated experiences across surfaces</li>
<li>Collaborate closely across a global footprint with engineering teams in the West Coast US and China, participating in regular cross-border syncs</li>
<li>Use data to set direction, not just measure results. Building metrics frameworks that connect product usage to business outcomes and using them to guide investment decisions across your domain</li>
<li>Break down ambiguous, cross-cutting problems into concrete product plans that multiple teams can execute against</li>
<li>Represent your domain in leadership forums, influencing resource allocation and strategic direction</li>
<li>Mentor PMs on the team: improving how we write specs, prioritize, communicate trade-offs, and ship</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li>8+ years of product management experience</li>
<li>Demonstrated ability to own a product domain (not just a feature or single product area) and lead product roadmaps spanning 2 to 3 years across multiple engineering teams</li>
<li>Strong analytical and quantitative skills. You build metrics frameworks, write your own queries, and use data to settle debates. SQL proficiency required</li>
<li>A track record of shipping products in data-dense, complex domains where the user workflow spans multiple steps or systems</li>
<li>Experience aligning multiple cross-functional teams (engineering, design, operations, commercial) around a shared roadmap when priorities compete</li>
<li>Proven ability to operate at the strategy level (where should we invest, and why) and the execution level (what ships this quarter, and what does "done" look like) in the same week</li>
<li>Excellent written and verbal communication, especially the ability to frame trade-offs, present recommendations to senior leadership, and create clarity in ambiguous situations</li>
<li>Experience mentoring or leading other PMs, formally or informally</li>
<li>Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus</li>
</ul>
<p>#LI-onsite</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div class="c-message_kit__gutter">
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$188,160</span><span class="divider">&mdash;</span><span>$235,200 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Staff Product Manager, Commerce

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:&nbsp;</strong></h2>
<p>We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale.</p>
<p>Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains.</p>
<h2 data-path-to-node="4">The team:</h2>
<p data-path-to-node="5">The <strong>Visibility</strong> team owns the end-to-end mapping and tracking of physical goods across global logistics. We solve complex supply chain workflows at the system root-cause level using data, product intuition, and highly structured logic. Our team is responsible for defining the client-facing tracking experience based on real physical execution capabilities, driving operational and system changes across execution, planning, and technology teams.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Define and deliver product features for end-to-end mapping, tracking, and visibility of physical goods across the shipment lifecycle</li>
<li>Own your product area end-to-end, building and executing product roadmaps spanning 12 to 18 months</li>
<li>Drive data intelligence at an end-to-end level to solve complex operational problems and define client-facing tracking experiences</li>
<li>Partner across execution, planning, and technology teams to align priorities and translate complex logistics workflows into intuitive systems</li>
<li>Collaborate closely across a global footprint (Hong Kong, Eu<span class="citation-5293 citation-5294 citation-5295 citation-5296 citation-5297 citation-5298 citation-5299 citation-5300 citation-end-5300">rope, US) with China engineering teams, participating in regular cross-border syncs</span></li>
<li>Use data to guide prioritization, measure impact, build metrics frameworks, and track product health and business outcomes</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li>6+ years of product management experience <span class="citation-5269 citation-5270 citation-5271 citation-5272 citation-5273 citation-5274 citation-5275 citation-5276 citation-end-5276">(or equivalent domain background in engineering,<sup class="superscript embedded" data-turn-source-index="25"></sup></span><span class="citation-5269 citation-5270 citation-5271 citation-5272 citation-5273 citation-5274 citation-5275 citation-end-5275"> operations excellence, or analytics transitioning into product)</span></li>
<li><span class="citation-5269 citation-5270 citation-5271 citation-5272 citation-5273 citation-5274 citation-5275 citation-end-5275"><span class="citation-5262 citation-5263 citation-5264 citation-5265 citation-5266 citation-5267 citation-5268 citation-end-5268">Background solving complex logistics, physical operational, or system root-cause problems using algorithmic planning, data<sup class="superscript embedded" data-turn-source-index="33"></sup></span><span class="citation-5262 citation-5263 citation-5264 citation-5265 citation-5266 citation-5267 citation-end-5267"> analysis, and structured logic</span></span></li>
<li>Demonstrated ability to lead product roadmaps spanning 12 to 18 months working closely with an engineering team and cross-functional partners</li>
<li>Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required</li>
<li>A track record of shipping intuitive UX in data-dense, complex domains</li>
<li>Experience building user-facing or operator-facing features that simplify multi-step workflows</li>
<li>Ability to collaborate deeply with designers, engineers, and commercial or operations teams</li>
<li>Excellent written and verbal communication skills, especially around tradeoffs and prioritization</li>
<li>Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus</li>
</ul>
<p>#LI-onsite</p>
<p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div class="c-message_kit__gutter">
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<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$155,520</span><span class="divider">&mdash;</span><span>$194,400 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Product Manager, Visibility

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The opportunity:&nbsp;</strong></h2>
<p>We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale.</p>
<p>Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains.</p>
<h2 data-path-to-node="4">The team:</h2>
<p data-path-to-node="5">The <strong>Commerce</strong> team owns the end-to-end quality, automation, and profitability of Flexport’s commerce domain. We build intelligent agents to automate critical commerce workflows, including quoting, billing, and invoicing, while driving cost intelligence across every shipment process gate to optimize profitability. Additionally, our team expands the marketplace catalog for new offerings and develops next-generation, client-facing commerce products and payments technology.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Define and deliver product features that improve key commerce workflows for internal operators and clients across Flexport's platform</li>
<li>Own your product area end-to-end, building and executing product roadmaps spanning 12 to 18 months</li>
<li>Build intelligent AI agents to automate core commerce operations, including quoting, billing, and invoicing</li>
<li>Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences</li>
<li>Collaborate closely across a global footprint with engineering teams in the West Coast US and China, participating in regular cross-border syncs</li>
<li>Use data to guide prioritization, measure impact, and identify opportunities</li>
<li>Develop analytics frameworks to track product health, user engagement, and business outcomes</li>
<li>Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform</li>
</ul>
<h2><strong>You should have:</strong></h2>
<ul>
<li>6+ years of product management experience, or other domain-relevant experience</li>
<li>Demonstrated ability to lead product roadmaps spanning 12 to 18 months working closely with an engineering team and cross-functional partners</li>
<li>Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required</li>
<li>A track record of shipping intuitive UX in data-dense, complex domains</li>
<li>Experience building user-facing or operator-facing features that simplify multi-step workflows</li>
<li>Ability to collaborate deeply with designers, engineers, and commercial or operations teams</li>
<li>Excellent written and verbal communication skills, especially around tradeoffs and prioritization</li>
<li>Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus</li>
</ul>
<p>#LI-onsite</p>
<p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div class="c-message_kit__gutter">
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<div class="p-rich_text_section">
<div><span style="font-family: arial, sans-serif;"><em>The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.</em></span></div>
</div>
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</div></div><div class="title">The US base salary range for this position (this does not include bonus, equity and benefits):</div><div class="pay-range"><span>$155,520</span><span class="divider">&mdash;</span><span>$194,400 USD</span></div></div></div><div class="content-conclusion"><div id="1704749847.557549" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1704749847.557549">
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Product Manager, Commerce

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h1>Senior Software Engineer: Applied AI</h1>
<p>Every day, thousands of shipments cross borders, change hands, and hit unexpected problems. For decades, fixing those problems meant phone calls, emails, and humans heroically firefighting. We think that's about to change completely.</p>
<p>We've been building AI agents that spot trouble before it happens, reroute shipments, and keep goods moving—with our team of experts in the loop where it counts. The early results have been jaw-dropping. We're now going all in on a future where supply chains run themselves, and we're looking for the people who want to build that future with us.</p>
<p>This isn't a role where you join a team and pick up tickets. You'll find the highest-leverage problems, design the solutions, and ship them to operators moving freight across 112 countries. If that sounds like your idea of a good time, read on.</p>
<h2>What You'll Do</h2>
<p>You'll build the cutting-edge agents and AI-powered applications that make Flexport's operations smarter, faster, and increasingly autonomous. That means:</p>
<ul>
<li>Designing and shipping <strong>end-to-end AI agents</strong> that handle real logistics work—customs compliance, document processing, exception management, and more.</li>
<li><strong>Crossing organizational boundaries</strong> to understand problems deeply, align stakeholders, and get things done without waiting for permission.</li>
<li>Moving fast from idea to production, treating every deployment as a learning opportunity.</li>
<li>Working directly with operators, domain experts, and leadership to turn ambiguous problems into shipped solutions.</li>
</ul>
<h2>You Should Have</h2>
<ul>
<li><strong>5+ years of software engineering experience</strong>; you've built with LLMs extensively - whether in production, side projects, or just because you couldn't stop yourself.</li>
<li><strong>Strong product instincts</strong>: you can identify what's worth building, not just execute on a spec.</li>
<li><strong>LLM fluency</strong>: agent patterns, RAG, prompt engineering, tool use, evaluation. You know what works in production and what looks good in demos.</li>
<li><strong>Full-stack capability</strong> in TypeScript and Next.js - you can own a feature end-to-end.</li>
<li><strong>An entrepreneurial drive</strong>: you thrive in ambiguity, move fast, and don't wait to be told what to do.</li>
<li><strong>Excellent communication</strong>: you can work across teams and disciplines to get alignment and unblock yourself.</li>
<li><strong>An audacious appetite for impact</strong>: you're not here to maintain—you're here to change how global trade works.</li>
</ul>
<h2>Nice to Have</h2>
<ul>
<li>Experience with workflow orchestration (Temporal, etc.).</li>
<li>Experience building internal tools or operator-facing applications.</li>
</ul>
<h2>How We Work</h2>
<ul>
<li>We come to the office 3 times a week to hang out, whiteboard, and ship together.</li>
<li>We have the latest hardware and software—including frontier AI models on day one.</li>
<li>We're agile, but not dogmatic. Teams decide how they work best.</li>
<li><strong>Stack</strong>: Next.js, TypeScript, Postgres, Snowflake. For AI: Anthropic, OpenAI, Google AI APIs.</li>
</ul>
<h2>Why This Role Is Special</h2>
<ul>
<li><strong>Your work is visible</strong>: This is a small, senior team reporting directly to the VP of Engineering. What you build gets noticed, and your ideas shape the direction.</li>
<li><strong>Real stakes</strong>: thousands of containers, 112 countries, $19 billion of goods. Your agents will have immediate, measurable impact.</li>
<li><strong>Full ownership</strong>: from problem definition to production deployment, it's yours.</li>
<li><strong>You're early</strong>: the playbook for applied AI in enterprise logistics doesn't exist yet - you'll help write it.</li>
</ul>
<h2><strong>What's in it for you?</strong></h2>
<ul>
<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp;</li>
<li>Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp;</li>
<li>Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
</ul>
<p>&nbsp;</p>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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