Flexport is a full-service global freight forwarder and logistics platform using modern software to fix the user experience in global trade.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build the solutions to help Flexport grow The Ecosystem team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers and Product Teams to ensure the successful deployment, ongoing utilization and stability of the integrations you deliver.&nbsp; You will: Own the end-to-end delivery for all integrations required to help onboard Flexport largest and most complex customers. This would include integrations that support all Flexport service offerings including purchase order, bookings, advanced shipping notification, shipment milestone, freight invoice, customs, and more. Drive functional requirements gathering and own defining the end to end integration requirements to meet the client’s functional needs.&nbsp; Be the subject matter expert and share insights about different domains of freight forwarding scenarios that might impact a given customer’s integration with business/product/tech stakeholders. Build a deep understanding of Flexport’s current tech capabilities as they relate to integrations for all modes and service types. Lead projects that can accommodate the wide variety of traditional and modern integration technologies in use by various logistics partners from flat files, EDI X12, EDIFACT, REST and SOAP APIs Work closely with Product Engineers and Integration Engineers, ensuring they have clear requirements as they engage in the technical build.&nbsp; Collaborate with the Account Management, Sales, and Global Operations teams to review, update and socialize SOP changes for integrated customers when required. Facilitate User Acceptance Testing across end-users both internally and externally with relevant customer resources ensuring successful testing and approval prior to integration go-live. Partner with Account Executives and sales leaders, ensuring they have full support in navigating integration related requests from their customers throughout the pre-sales process. You should have: 5+ years software or technology experience in a Solutions Consultant / Architect or similar role delivering integration solutions to enterprise systems Familiarity with any of the following: APIs, transmission protocols (FTP, SFTP, AS2, etc.) and payload / file formats (JSON, EDI, XML, delimited files, etc.)&nbsp; Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset Ownership mindset to drive improvements, influencing stakeholders across various teams and establishing informal roadmaps Work well with cross-functional teams and provide project leadership Initiative and positive attitude with a desire to learn and seek answers independently Outstanding organizational and time-management skills; excellent verbal and written communication&nbsp; Experience with data analytics, data manipulation and/or system integrations. Bachelor's degree in a technical field or relevant work experience Willingness to travel (up to 25%) Bonus points if you have: Prior experience in logistics and/or global trade Experience delivering solutions with enterprise iPaaS systems (i.e. Boomi) Ability to effectively drive integration efforts between Flexport, our customers and the ERP, TMS, Customs, WMS or other systems they rely on. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$115,200&mdash;$144,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Solutions Consultant

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build the solutions to help Flexport grow The Ecosystem team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers and Product Teams to ensure the successful deployment, ongoing utilization and stability of the integrations you deliver.&nbsp; You will: Own the end-to-end delivery for all integrations required to help onboard Flexport largest and most complex customers. This would include integrations that support all Flexport service offerings including purchase order, bookings, advanced shipping notification, shipment milestone, freight invoice, customs, and more. Drive functional requirements gathering and own defining the end to end integration requirements to meet the client’s functional needs.&nbsp; Be the subject matter expert and share insights about different domains of freight forwarding scenarios that might impact a given customer’s integration with business/product/tech stakeholders. Build a deep understanding of Flexport’s current tech capabilities as they relate to integrations for all modes and service types. Lead projects that can accommodate the wide variety of traditional and modern integration technologies in use by various logistics partners from flat files, EDI X12, EDIFACT, REST and SOAP APIs Work closely with Product Engineers and Integration Engineers, ensuring they have clear requirements as they engage in the technical build.&nbsp; Collaborate with the Account Management, Sales, and Global Operations teams to review, update and socialize SOP changes for integrated customers when required. Facilitate User Acceptance Testing across end-users both internally and externally with relevant customer resources ensuring successful testing and approval prior to integration go-live. Partner with Account Executives and sales leaders, ensuring they have full support in navigating integration related requests from their customers throughout the pre-sales process. You should have: 5+ years software or technology experience in a Solutions Consultant / Architect or similar role delivering integration solutions to enterprise systems Familiarity with any of the following: APIs, transmission protocols (FTP, SFTP, AS2, etc.) and payload / file formats (JSON, EDI, XML, delimited files, etc.)&nbsp; Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset Ownership mindset to drive improvements, influencing stakeholders across various teams and establishing informal roadmaps Work well with cross-functional teams and provide project leadership Initiative and positive attitude with a desire to learn and seek answers independently Outstanding organizational and time-management skills; excellent verbal and written communication&nbsp; Experience with data analytics, data manipulation and/or system integrations. Bachelor's degree in a technical field or relevant work experience Willingness to travel (up to 25%) Bonus points if you have: Prior experience in logistics and/or global trade Experience delivering solutions with enterprise iPaaS systems (i.e. Boomi) Ability to effectively drive integration efforts between Flexport, our customers and the ERP, TMS, Customs, WMS or other systems they rely on. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$105,600&mdash;$132,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.🚀 The Opportunity Our Talent team’s mission is to deliver exceptional hiring outcomes by creating an inclusive, engaging experience for candidates and employees alike. We identify and attract top talent, with a strong focus on early-career professionals and internal mobility. We are hiring a Recruiter to help build our next generation of high-potential talent. You’ll focus primarily on high-volume hiring for Operations. You’ll own many candidate screens each day, help us scale our internal mobility culture, and bring fresh recruiting ideas to the table. If you are polished, detail-minded, motivated to build, and excited by volume + impact, this is your role. 🎯 You Will Own full recruiting cycles for Operations roles, primarily. Source and engage high-potential candidates (new grads, 1–3 years’ experience) to build robust pipelines. Conduct a high volume of candidate screens daily, while maintaining consistency and candidate experience. Partner with hiring managers and the recruiting team to plan hiring strategies, manage priorities, and deliver results. Monitor recruiting metrics (e.g. conversion rates, time-to-hire, source efficacy), identify bottlenecks, and propose improvements. Serve as an ambassador of our employer brand — design outreach campaigns, campus programs, referral initiatives, etc. Experiment with and adopt modern recruiting tools (automation, AI-assisted sourcing, outreach personalization). 💡 You Should Have Bachelor’s degree. 2+ years of recruiting experience (in-house or agency), ideally with some exposure to volume / Operations hiring. Exceptional organization skills; ability to track many parallel processes without dropping balls. Strong verbal and written communication skills — you’ll represent Flexport to many early-career candidates. Detail orientation, especially in managing data, candidate handoffs, and feedback loops. Comfort working with metrics and data — you’ll use them to optimize your work. A growth mindset — you enjoy learning, adapting, and improving processes. Bonus (not required): experience with sourcing automation tools, personalization of outreach, or employer branding initiatives. 🌟 Why Flexport Hands-on recruiting impact — you’ll directly shape our early-career and Operations talent pipeline. Internal mobility focus — many of our hires transition into other roles; you’ll help map and support career paths within the company. Modern tools + experimentation — we encourage testing new sourcing / recruiting tech (e.g. AI-assisted tools, personalization, automation) to improve velocity and quality. Mentorship and growth — you’ll be developing under experienced recruiting leaders, with a clear path to senior recruiter / recruiting lead roles. Culture that values feedback, creativity, and iteration — your ideas will be taken seriously, and you’ll have space to try new things. &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Recruiter

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><p><strong>The opportunity:</strong></p>
<p>The Sales team at Flexport is critical to our mission, fostering deep, lasting relationships that drive client success and accelerate global trade. As an Account Executive III (Farmer), you own some of Flexport's most complex and highest-opportunity client relationships in North America. Your accounts span multiple shipping modes and trade lanes — ocean, air, trucking, customs — and require genuine supply chain expertise to navigate well. You don't just manage these relationships; you shape them. You bring a strategic point of view to every client engagement, lead business reviews that drive meaningful decisions, and connect the dots across Flexport's full product suite to unlock growth. You operate with full autonomy, deliver against a high bar on revenue and retention, and are increasingly the person junior teammates turn to when they need guidance.</p>
<p>&nbsp;</p>
<p><strong>You will:</strong></p>
<p>- Own end-to-end success for a portfolio of complex, multi-modal Flexport accounts in North America — including accounts with significant revenue potential and high operational intensity.</p>
<p>- Serve as a true strategic partner to clients, going deep on their supply chain operations to identify where Flexport can unlock efficiency, reduce cost, or introduce new capabilities.</p>
<p>- Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting — you bring market context, multi-modal insights, and tailored recommendations that shift how clients think about their supply chain.</p>
<p>- Drive cross-sell and upsell across Flexport's full product suite, consistently meeting or exceeding revenue and retention targets.</p>
<p>- Collaborate with Operations, Pricing, Procurement, Product, and Sales on solutions that require internal alignment and creative problem-solving.</p>
<p>- Informally mentor and coach Account Executive I and Account Executive II teammates — sharing playbooks, joining key client calls, and helping the team raise its game.</p>
<p>&nbsp;</p>
<p><strong>You should have:</strong></p>
<p>- 5+ years of experience in account management, client success, or a similar client-facing role; logistics, supply chain, or SaaS background strongly preferred.</p>
<p>- A proven track record of independently managing and growing a complex, multi-product book of business — your accounts are more demanding and your results reflect it.</p>
<p>- Deep understanding of global trade and supply chain operations across multiple modes; you can speak fluently about ocean, air, trucking, and customs.</p>
<p>- Demonstrated ability to operate without a playbook in ambiguous or novel situations — and the judgment to write the playbook for others after you've solved it.</p>
<p>- Strong commercial instincts: you see growth opportunities before clients ask for them and you close them.</p>
<p>- A natural tendency to develop others — peers and junior teammates get better from working alongside you.</p>
<p>- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.</p>
<p>&nbsp;</p>
<p><strong>You will get:</strong></p>
<p>- Ownership of Flexport's most complex and exciting client relationships — the accounts where the biggest impact gets made.</p>
<p>- A visible role in shaping how the Sales team operates: your judgment and approach set the standard.</p>
<p>- Opportunities to contribute to team playbooks, onboarding content, and process improvements.</p>
<p>- Competitive compensation, comprehensive benefits, and a vibrant company culture.</p>
<p>&nbsp;</p>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Enterprise Account Executive - Farmer

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2>The opportunity:</h2>
<p>As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region.&nbsp;</p>
<h2>You will:</h2>
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<li>
<p>Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients</p>
</li>
<li>
<p>Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management</p>
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<li>
<p>Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet.</p>
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<li>
<p>Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes.</p>
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<li>
<p>You will create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands</p>
</li>
<li>
<p>You will stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change.</p>
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<h2>You should have:</h2>
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<li>
<p>An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results</p>
</li>
<li>
<p>Experience working with complicated global team matrices and drive desirable solutions and results</p>
</li>
<li>
<p>Experience building client relationships globally and leveraging those relationships to grow the business partnership</p>
</li>
<li>
<p>Passionate about achieving team success; able to inspire and motivate the team.&nbsp;</p>
</li>
<li>
<p>Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable.&nbsp;</p>
</li>
<li>
<p>Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.&nbsp;</p>
</li>
<li>
<p>Excellent presenter and communicator on all channels (written, verbal, phone, media)</p>
</li>
<li>
<p>Exceptional negotiation and problem-solving skills&nbsp;</p>
</li>
<li>
<p>Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures.&nbsp;</p>
</li>
<li>
<p>Highly collaborative; track record of building strong internal and external relationships.&nbsp;</p>
</li>
<li>
<p>High integrity and ethics; style and behavior align with Flexport’s values</p>
</li>
<li>
<p>A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.</p>
</li>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Senior Associate, Account Management

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.You will: The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience. Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently. Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance. Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance. Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport. Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria.&nbsp; Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor. You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience" Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships. You should have: 3+ years of experience in supply chain operations, sales/account management or a client facing role. Ideally 2+ years experience in logistics, freight forwarding, or supply chain. Fluency in Dutch and English. Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning. Hands-on, process-oriented, structured thinking with strong problem-solving skills. Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them. Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship. Strong business acumen. Proven track record of (cross) selling a product. Strong focus on growing your customers through a consultative approach.&nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp; Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam 25 working days as vacation days based on full time employment. Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp; A defined pension contribution scheme Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. #LI-onsite &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Account Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The $8.6 trillion freight forwarding industry runs on phone calls, faxes, and emails. At Flexport, we're changing that with software—and now, with AI, we're accelerating the transformation by orders of magnitude. &nbsp; Our AI Platform team in Amsterdam is building the intelligence layer that will make every person at Flexport exponentially more effective. We're not just building chatbots—we're creating autonomous agents that eliminate toil, catch errors before they cascade, and handle the "long tail" of logistics operations that traditional software could never economically address. This isn't hypothetical—we already have agents saving thousands of hours per week. You'll be building the platform that multiplies that impact across the entire company. &nbsp; This is a rare opportunity to work at the intersection of AI and a massive real-world problem space. You'll build systems that directly impact how $19 billion of goods move across 112 countries, touching everything from customs compliance to document processing to incident response. &nbsp; What You'll Build: Automation Engineering Platform &nbsp; Build the infrastructure that lets operators create AI-powered workflows without writing code—parsing emails against SOPs, extracting data from documents, creating smart work queues, and deploying ambient quality agents that catch problems before they become incidents Create the tooling that transforms subject matter experts into automation engineers Create AI powered safeguards and security, that monitor usage and warn (or even intervene) when we have potential problems. &nbsp; Secure AI Infrastructure &nbsp; Build a production-grade, internal AI chat surface with granular MCP (Model Context Protocol) integration, giving different teams secure access to the right internal tools and data Create an MCP gateway that safely exposes internal services to client-side AI agents, enabling developers to use tools like Claude Code against Flexport's systems Navigate the rapidly evolving auth and security landscape of AI tooling—you'll be solving problems that don't have Stack Overflow answers yet &nbsp; Agent Templates &amp; Deployment &nbsp; Turn our most successful AI agents—security monitoring, data repair, compliance checking, incident response—into reusable templates Build the deployment infrastructure that makes it trivial to spin up new specialized agents for different use cases Design systems that make agents observable, debuggable, and improvable over time Why This Role Is Special: You're early: AI in enterprise is still being figured out. The patterns you build here could become industry standards Real problems: You're not optimizing ad clicks—you're helping businesses move physical goods across borders more efficiently Autonomy: You'll own entire projects from conception to deployment Learning: You'll work alongside people who have built successful AI agents in production and know what works (and what doesn't) You Should Have: ≥ 3 years of software engineering experience, and having built at least one or two production LLM applications Full-stack capability: You're comfortable deploying services on Kubernetes/AWS, designing backend systems for LLMs, and building frontend applications when needed Deep LLM experience: You understand agent patterns, workflows, MCP, RAG, prompt engineering. You've worked with frameworks like LangChain, LlamaIndex, or built your own orchestration layers. Entrepreneurial mindset: You can take a vague problem ("make compliance checking automatic"), design the full solution, and ship it to production without needing your hand held A love of simple, well-tested code that is easy to extend and hard to break—especially important when working with non-deterministic AI systems Excellent communication skills: You'll be working directly with operators, product teams, and leadership to understand needs and explain technical tradeoffs A bias for action: When you see an opportunity to eliminate toil or catch errors, you build it Non-optional: an aptitude for learning quickly in a space where best practices are being written in real-time Nice to Have: Experience with security, especially around API gateways and auth systems Experience with workflow orchestration tools (Temporal, Airflow, etc.) Familiarity with the logistics or supply chain domain Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Software Engineer II, AI Platform

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of the Air Operations Associate, Thailand is a critical part of Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your direct stakeholders are the partners within your region, account management, customs teams, air carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport allowing us to effectively scale to achieve our mission of making global trade easier for everyone You will: On a day to day basis , working closely with our stakeholders to manage , plan and execute Air Bookings to ensure that shipments meet committed service levels Decide on the best consolidation of shipments to optimize margins. Contribute to build Flexport air export planning processes &amp; tools. Provide customer service and troubleshoot any issues You should have: 1+ years of relevant work experience An internal track record of success in an operational or planning role; Very structured and with high level of energy; Strong analytical background and full mastery of analytical tools (Excel, etc.); Strategic vision and ground floor execution; Excellent communication, interpersonal, and organizational skills; Next-level attention to detail; A mastery of email communication. You keep the inbox at zero; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; Previous experience in Forwarder or Airline Space Control / Revenue Management / Export Planning a plus. Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Air Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Ocean Operations Specialist The opportunity: The role of the Ops Specialist is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future. Scope of Duties: Execute booking and documentation processes with clients /carriers Timely shipment troubleshooting and exception escalation / handling Work intimately with Flexport AM, Planning team to ensure an effective end to end export process. Plan and execute special freight operations (i.e. DG, reefer, etc).&nbsp; Assist Associate on new business/process implementation, new projects and new tasks.&nbsp; Support internal and external clients to make the best decision with your expertise; Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service. Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance. Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry. What you will need: Experience: BA/BS degree&nbsp; (Preferred) 1-2 years of prior experience in Logistics, Warehousing, Freight Forwarding, Supply Chain or Consulting; (High performing fresh grad could be considered) Mindset: Desire to “build a better machine” and get irritated when things aren’t optimal Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Strategic vision and ground floor execution Excitement to manage vendor relations and create best-in-class, innovative structures to do so Excellent communication, interpersonal and organizational skills A client service mindset; you are obsessed with client and squad happiness Next-level attention to detail Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Flexibility to get the job done when needed. Willing to work outside office hours and occasional weekend or night shifts in certain locations. What you will learn: You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks. You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team. You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service. Future tracks this role could lead to: Procurement or other expert roles requiring deep expertise in a specific area of supply chain management. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will have built processes and tools or led webinars, amplifying your knowledge. Client advisor/ account management. Your deep passion for growing our customers’ business sets you on a path to become their advocate and representative at Flexport. Team leadership. You learn how to be a player-coach who apprentices team members on skill development. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Ocean Operations Specialist

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Come join our rapidly growing team in Guadalajara, and help us make global trade easy for everyone!&nbsp;&nbsp; The Opportunity:&nbsp; Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports, Air imports and exports, and Cross-border trucking. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our Mexico Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will:&nbsp; You will be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. You will be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery. You will follow standard operating procedures (SOP)&nbsp; You will own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed. Your team will: Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team. Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements. You will assist the shipments managed by partners as we drive partner autonomy. You will quote and invoice client shipments with responsibility to their P&amp;L Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary You should have: 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) Bachelor’s Degree preferred Able to adapt to new technology and can thrive in a fast paced environment Effective time management. Be able to properly prioritize and manage a large volume of tasks Attention to detail Ability to effectively seek and receive feedback Effective communication both verbally and in writing in client facing interactions Teamwork and relationship building Orientation towards working smarter and adopting best practices and standardization Problem-solving capabilities Fluent in English and Spanish A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Come join our rapidly growing team in Guadalajara, and help us make global trade easy for everyone!&nbsp; The opportunity:&nbsp; At Flexport, our role is to help businesses of all sizes find the global trade solutions that will empower their success. Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics.&nbsp; As an Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean &amp; Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our LATAM Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: Learn how to execute the movement of ocean and air freight shipments from booking at origin country to final delivery at destination country.&nbsp; Monitor the platform for new booking requests Submit ocean booking requests to ocean carriers Communicate with shippers and clients to confirm sailings, gather and verify shipping documents, and update all information on the platform Track each shipment directly with ocean carriers and shippers, updating milestones on the platform as needed Collaborate with peers to troubleshoot issues and ensure smooth execution of all bookings Work and communicate cross-functionally within Flexport&nbsp; Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately. Use metrics to spot opportunities to improve and deliver great performance in your role. Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules. Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals. You should have: 1+ year of experience in export ocean operations (booking + documentation) Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations. Strong written and verbal communication skills. Strong attention to detail in a high-energy, fast-paced environment. Proficient in Google Suite/Microsoft Suite (Sheets/Excel). Fluency in English and Spanish, both written and verbal. A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Operations Specialist

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of Senior Air Operations Associate, Thailand is a critical part of Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your direct stakeholders are the partners within your region, account management, customs teams, air carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport allowing us to effectively scale to achieve our mission of making global trade easier for everyone You will: On a day to day basis , working closely with our stakeholders to manage , plan and execute Air Bookings to ensure that shipments meet committed service levels Decide on the best consolidation of shipments to optimize margins. Contribute to build Flexport air export planning processes &amp; tools. Provide customer service and troubleshoot any issues You should have: 3+ years of relevant work experience An internal track record of success in an operational or planning role; Very structured and with high level of energy; Strong analytical background and full mastery of analytical tools (Excel, etc.); Strategic vision and ground floor execution; Excellent communication, interpersonal, and organizational skills; Next-level attention to detail; A mastery of email communication. You keep the inbox at zero; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; Previous experience in Forwarder or Airline Space Control / Revenue Management / Export Planning a plus. Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Air Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of Senior Air Planning Associate, Thailand is a critical part of Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your direct stakeholders are the partners within your region, account management, customs teams, air carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport allowing us to effectively scale to achieve our mission of making global trade easier for everyone You will: On a day to day basis , working closely with our stakeholders to manage , plan and execute Air Bookings. Decide on the best consolidation of shipments to optimize margins. Contribute to build Flexport air export planning processes &amp; tools. You should have: 4+ years of relevant work experience An internal track record of success in an operational or planning role; Very structured and with high level of energy; Strong analytical background and full mastery of analytical tools (Excel, etc.); Strategic vision and ground floor execution; Excellent communication, interpersonal, and organizational skills; Next-level attention to detail; A mastery of email communication. You keep the inbox at zero; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; Previous experience in Forwarder or Airline Space Control / Revenue Management / Export Planning a plus. Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Air Planning Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.&nbsp; We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.&nbsp; We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics &amp; supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. About the team: Welcome to our Cost Capture Team! We specialize in developing innovative tools that revolutionize procurement cost tracking across Ocean, Air, and Trucking freight logistics - or end-to-end cost tracking. Our mission is to create cutting-edge technologies that ensure all procurement contracts are digitized, centrally available, and readily exposed to Flexport systems for optimized decision making - whether that be decisions regarding procurement benchmarking, fulfillment optimization, bill processing, P&amp;L planning, etc. - we work across a host of internal teams as a platform team within Flexport.&nbsp; Our team is dedicated to tackling complex logistical challenges by leveraging comprehensive data insights, AI solutions, and automation across Flexport’s tech stack. A successful candidate will be comfortable working alongside engineering peers and partnering with product and business stakeholders to represent technical considerations for our products. While logistics experience is a plus, it is not a requirement. We value a willingness to learn and a passion for innovation. You'll have the opportunity to expand your knowledge, work with industry experts, and contribute to impactful projects that drive efficiency and reliability in air cargo transportation. ***This role is based in Bellevue, WA, and requires in-person attendance five times a week. You will: Design, develop, test, deploy, and maintain systems that represent the real-world intricacies of logistics entities, such as packing lists, booking notifications, and routing guides. Contribute to code reviews to maintain code quality, share knowledge, and learn from other team members. Collaborate with business partners and product managers to translate complex business problems into elegant technical solutions. Build highly available, secure, and distributed systems within a microservices architecture. Work collaboratively with peer teams on cross-team projects, building solutions that add new functionality to multiple Flexport systems. Rapidly build and launch products incrementally, leveraging best practices around CI/CD to facilitate development. Ensure high-quality standards by incorporating metrics and applying learnings from post-mortems to all services. You should have: &nbsp; Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 1+ years of professional experience in full-stack development with demonstrated coding skills. Proficiency in modern programming languages such as Java, Python, Ruby, or Node.js. Proficiency with technologies like databases, API development, and testing frameworks. Proficiency with deploying, monitoring, and maintaining production services. It's a plus if you have: Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS. A bias for action; when you see a problem, you fix it. Ability to convey technical ideas in common terms to business stakeholders, product managers, and engineers alike. Excellent written communication skills. You will work with people all over the world with different primary languages and time zones, so great writing is key. We know everyone's career looks a little bit different and encourage you to apply even if your experience doesn't precisely match the job description! #LI-onsite &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$125,045&mdash;$156,307 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Software Engineer I, Cost Capture

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build the solutions to help Flexport grow The Ecosystem team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Integration Support Engineer to join our team! In this role you will be supporting the integrations built to help exchange data between Flexport and our customers and partners.. You will serve as an SME for customers utilizing our self-service API’s, providing technical team members with business knowledge to help us solve our customers API issues.. Integrating our best in class platform seamlessly with our logistics partners is a critical component of our strategy. Our integrated solutions bring end to end automation in the information exchange that is required between us and our partners, eliminating slow and error prone manual workflows. This requires the Flexport platform to be fully integrated with customers and any third party systems our customer uses. The success of our team is measured by the extent to which information exchange between Flexport and our customers is reliably and effectively automated, reducing cost to serve for our operations teams. We’re looking for an organized and motivated person to ensure inbound requests are triaged quickly and efficiently, owning all communications with major stakeholders including customers, engineers and platform teams. In addition, you’ll work closely with Solutions Engineers and Solutions Consultants to identify process improvements that will maximize the efficiency of the integration support team. You will: Proactively support the integrations running in our production environment. This would include monitoring and triaging the inbound requests, providing support for integration issues, owning investigations end to end and contribute to the integration support knowledge base Partner with internal operations, business and technical teams to drive the success rate of these integrations to help bring maximum value to our customers. Lead meetings with customers/third parties by involving required internal team members to help resolve any issues. Become a technical expert in the logistics space and develop a deep understanding of new and existing integrations, EDI standards being used by our larger partners for logistics data, Boomi (our iPaaS), and Flexport public (and private) APIs Work efficiently to contribute to a high success rate across all support SLAs by identifying opportunities to optimize existing processes as well as product inefficiencies and also help educate our users on best practice guidelines and overall integration success guidelines Create and maintain required charts, dashboards to monitor the health of integrations Assist in diagnosis of integration issues in production and aggregate feedback to recommend improvements Share insights and lessons learned about the integration issues you come across with your Flexport Ecosystem peers to continuously improve our processes and efficiency You should have: Bachelor's degree in a technical field and relevant work experience of minimum 5-7 years. Experience with data analytics, data manipulation and systems integration involving APIs, EDI and other data formats using different connectivity methods. Experience using various tools to debug/monitor the transactions like postman, SQL clients, reporting tools like looker and experience working with AWS infrastructure including EC2, S3, SQS and others. Ability to effectively support integrations between Flexport and our customers to achieve a high success rate of these integrations. Work with various internal teams and external partners. Should have passion for helping our users excel with our integrations, offering best practice guidance when opportunities arise Ability to prioritize, focus, and adhere to support SLAs and should be able to manage multiple priorities and tickets with organizational and time-management skills&nbsp; Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset, excellent verbal and written communication Initiative and positive attitude with a desire to learn and seek answers independently and curiosity to explore the technical side of supply chain / logistics industry Experience with file formats including EDI, CSV, XML or JSON a plus Experience with EDI ANSI X12 and EDIFACT standards for logistics industry a plus Experience supporting or using the integration platforms like Boomi, Webmethods, Tibco etc a plus The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$81,600&mdash;$102,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Integration Support Engineer

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of the Senior Global Operations Associate is a critical part of making Flexport.org’s mission to make shipping humanitarian aid easy for everyone a reality. Flexport.org delivers millions of kilos of aid&nbsp; &nbsp; to more than 75 countries annually. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport.org’s humanitarian customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport.org: allowing us to effectively scale to achieve our mission of making global aid easier for everyone. &nbsp; This role is designed to build your hard operational skills and leadership capabilities as part of a unique team dedicated to moving life-saving humanitarian cargo to hard-to-reach places in Europe, the Middle East, and Africa. Our team delivers aid all over the world, with a substantial volume footprint in the many landlocked countries of Africa. Our expertise in this region is a differentiator to our customers, and we’re looking for a candidate who is excited to take on this challenge by acting as advisor to our customers, and shepherding shipments through the complex documentation and delivery processes each country requires while working with our local partners on the ground.&nbsp; &nbsp; Tactical Responsibilities: As a Senior Operations Associate you are an expert in executing the end-to-end movement of shipments within a regional/global network for Ocean imports and exports. You will act as the key team member responsible for oversight of our partner-managed regions in EMEA.&nbsp; You will use metrics to improve and deliver great performance, including data quality and shipment milestone timeliness. You will make a great contribution as a senior expert to your team by meeting internal KPIs and SLAs that deliver a high quality experience to our customers. You will oversee the “front line” in ensuring the highest standard of Flexport quality: shipments move “on-time” and exceptions are handled appropriately. You will build scalable operational infrastructure and procedures to ensure they are delivering the highest levels of efficiency and productivity for your customers. If they are not, you will look for opportunities to improve them. You will: Serve as the day-to-day relationship focal for internal and external partners such as terminals, carriers, and warehouses, the Customs team and the Ocean Operations team. You will oversee day-to-day operations with these partners and act as the primary point of contact for internal and external escalations. Analyze data to rate subcontractor/partner performance. Your analysis will inform subcontractor/partner performance management initiatives, and you’ll lead the effort with procurement to improve performance. Adaptive Responsibilities: You will analyze data to rate vendor (e.g. carrier, trucker) performance and inform performance management initiatives. You will help design, build and implement operational infrastructure and procedures in the day-to-day workflow, while constantly identifying and executing on opportunities to realize optimal efficiency and productivity. You will empower Account Management by leading feedback loops to ensure client needs are met. You will use metrics to spot opportunities to improve and deliver great performance in your team, including data quality and shipment milestone timeliness. You will act as a consultant to your regional team, product &amp; engineering and the operations excellence team. Scope of Duties: Point of contact with Shippers Ready-to-ship gatekeeper; Ensure FFA as one source of truth with most up-to-date paperwork and data provided by shipper, following DG, air compliance &amp; export control policy Shipment life-line creator; Create schedule for all shipments, setting expectation to all stakeholders and define when to report exceptions/discrepancy Shipment life-line executioner/monitor; Follow up on shipment status as per plan and report actual milestone;&nbsp; Fire-fighter; Report any exceptions and activate recovery plan to salvage service commitment if needed Neurons of the Global Network; 1st escalation point of all operations incident, coordinate and adjust operation plan in case of incident reported from overseas.&nbsp; &nbsp; What you will need: BA/BS degree Minimum 5 years of experience in logistics, freight forwarding Mindset: Passion for humanitarian impact and helping people impacted by crises Desire to “build a better machine” and get irritated when things aren’t optimal Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Strategic vision and ground floor execution Excitement to manage vendor relations and create best-in-class, innovative structures to do so Excellent communication, interpersonal and organizational skills A client service mindset; you are obsessed with client and squad happiness Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Skills: Optimizing processes analytically Pressure testing qualitative work Building feedback loops for a product or service Problem Solving: Building consensus among people with strong differing opinions Managing time and commitments Building and using your work process Generating ideas through data Forming hypothesis and developing experiments Framing problems Investigating and troubleshooting the customer’s problem Execute complex processes without missing adaptive opportunities Applying policy, process, and best practices Solving problems through hypothesis-based root cause analysis Execute complex processes without missing adaptive opportunities &nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp; Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam 25 working days as vacation days based on full time employment. Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp; A defined pension contribution scheme Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.&nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Global Operations Associate, EMEA, Flexport.org - Africa Focus

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity Flexport IT is looking for a Senior Systems engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.&nbsp; Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.&nbsp; Own the lifecycle management across our core collaboration and endpoint management platforms.&nbsp; Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows). Monitor system health, performance, and usage; proactively resolve or escalate issues. Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes. Perform investigations/discovery across our systems for Legal and HR.&nbsp; Assist in vendor management and product evaluations. Drive solutions and project work. Onboard new applications for single sign-on. Develop and maintain technical operating procedures, policies, and engineering roadmaps. Work closely with the Security team to ensure the platform is designed and implemented with security best practices. Provide Tier 3 IT support You should have Bachelor's degree in Computer Science or related field (or comparable experience). 5+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management. Ability to communicate and collaborate effectively across technical and non-technical teams. In-depth knowledge of email delivery flow, IT security, and IAM concepts. Understanding of RBAC and permissions model across core SaaS applications. Scripting and automation experience. Strong problem-solving and analytical skills. Migration experience from MS Office365 to Google Workspace is a plus. &nbsp; #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$115,200&mdash;$144,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

IT Senior Systems Engineer

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build the solutions to help Flexport grow The Ecosystem team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Integration Support Engineer to join our team! In this role you will be supporting the integrations built to help exchange data between Flexport and our customers and partners.. You will serve as an SME for customers utilizing our self-service API’s, providing technical team members with business knowledge to help us solve our customers API issues.. Integrating our best in class platform seamlessly with our logistics partners is a critical component of our strategy. Our integrated solutions bring end to end automation in the information exchange that is required between us and our partners, eliminating slow and error prone manual workflows. This requires the Flexport platform to be fully integrated with customers and any third party systems our customer uses. The success of our team is measured by the extent to which information exchange between Flexport and our customers is reliably and effectively automated, reducing cost to serve for our operations teams. We’re looking for an organized and motivated person to ensure inbound requests are triaged quickly and efficiently, owning all communications with major stakeholders including customers, engineers and platform teams. In addition, you’ll work closely with Solutions Engineers and Solutions Consultants to identify process improvements that will maximize the efficiency of the integration support team. You will: Proactively support the integrations running in our production environment. This would include monitoring and triaging the inbound requests, providing support for integration issues, owning investigations end to end and contribute to the integration support knowledge base Partner with internal operations, business and technical teams to drive the success rate of these integrations to help bring maximum value to our customers. Lead meetings with customers/third parties by involving required internal team members to help resolve any issues. Become a technical expert in the logistics space and develop a deep understanding of new and existing integrations, EDI standards being used by our larger partners for logistics data, Boomi (our iPaaS), and Flexport public (and private) APIs Work efficiently to contribute to a high success rate across all support SLAs by identifying opportunities to optimize existing processes as well as product inefficiencies and also help educate our users on best practice guidelines and overall integration success guidelines Create and maintain required charts, dashboards to monitor the health of integrations Assist in diagnosis of integration issues in production and aggregate feedback to recommend improvements Share insights and lessons learned about the integration issues you come across with your Flexport Ecosystem peers to continuously improve our processes and efficiency You should have: Bachelor's degree in a technical field and relevant work experience of minimum 5-7 years. Experience with data analytics, data manipulation and systems integration involving APIs, EDI and other data formats using different connectivity methods. Experience using various tools to debug/monitor the transactions like postman, SQL clients, reporting tools like looker and experience working with AWS infrastructure including EC2, S3, SQS and others. Ability to effectively support integrations between Flexport and our customers to achieve a high success rate of these integrations. Work with various internal teams and external partners. Should have passion for helping our users excel with our integrations, offering best practice guidance when opportunities arise Ability to prioritize, focus, and adhere to support SLAs and should be able to manage multiple priorities and tickets with organizational and time-management skills&nbsp; Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset, excellent verbal and written communication Initiative and positive attitude with a desire to learn and seek answers independently and curiosity to explore the technical side of supply chain / logistics industry Experience with file formats including EDI, CSV, XML or JSON a plus Experience with EDI ANSI X12 and EDIFACT standards for logistics industry a plus Experience supporting or using the integration platforms like Boomi, Webmethods, Tibco etc a plus The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$74,000&mdash;$93,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: We are seeking a Senior Account Executive with extensive experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team Consult with new clients to understand their supply chain needs Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for the future and make improvements to their supply chain processes Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings Help plan and execute on client events Be a leader across the team and help provide coaching and guidance to other team members Proxy for Sales Leadership when needed for Weekly Business reviews, leadership meetings etc. Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience&nbsp; Lead the customer onboarding process by leveraging internal resources and teams You should have 7+ years of experience in a full cycle (prospecting to closing) or account growth, quota carrying sales role 5+ years of experience in international freight forwarding sales and/or supply chain technology sales Expert understanding of freight, supply chain or logistics industries Deep understanding of other disciplines such as Customs Brokerage, Duty Avoidance Strategies, Booking management solutions, Order Management solutions, etc.&nbsp; An obsession with client happiness. You succeed when they succeed Ability to navigate complex deals and sales cycles with executive stakeholders Competitive and creative drive to win over customers and think outside the box to get a deal done Demonstrated ability to run a structured sales process. Sales certifications preferred. Proven success building and maintaining long term commercial relationships A naturally curious and inquisitive approach to client discovery Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments Ability to learn fast, strong work ethic, and a track record of growing into a top 5% sales executive in the country The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$117,000&mdash;$145,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Account Executive, Enterprise

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Your responsibilities as a Customs Partner Analyst include, but are not limited to the following: Validate information required to clear customs in various countries Digitally prepare documentation required to customs clear goods to various partners across APAC Manage inbound and outbound shipments for multiple different clients utilizing Flexport Customs Services Work with clients, manage expectations, and have a client-centric approach - Be obsessed with the client and work with them to find solutions and think outside the box. Organize and digitally store inbound documentation Validate classifications provided by our clients and provide advice to clients Identify the potential for the use of a Preferential Trade Agreement on a per-shipment basis Maintain excellent working relationships with clients by providing first-in-class customer service. Become and be a trusted trade advisor to clients.&nbsp; Invoice clients through our in-house bespoke software Prerequisites: 0-2 years of current experience in customs, including experience in handling customs declarations. Ability to handle high volumes Excellent communication, interpersonal, and organizational skills. Next-level logistical problem-solving skills, and finding solutions to complex client problems is a must. An obsession with client happiness. You succeed when they succeed. Familiarity with Customs product classification and the APAC country tariffs is a plus Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. High level of computer literacy. No paper. All digital. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Customs Partner Analyst

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Design the products that power global trade. Opportunity:As a Product Designer on the Ops Tech design team, you will shape the user experience across the tools operators rely on to manage complex logistics workflows. You’ll design features that help users prioritize, plan, and execute international shipments across all modes of transport, while ensuring a seamless experience for a global user base.Key Responsibilities: Ownership: Contribute to internal tools design while ensuring UX quality and driving user adoption. Design: Create clear, effective designs using visual and interaction principles.&nbsp; Research: Support user research and apply insights to improve design decisions.&nbsp; Collaboration: Work closely with teammates, join design reviews, and help achieve shared goals. Growth: Stay curious, learn continuously, and develop skills with guidance from senior designers. You should have: 5+ years of experience in product design, ideally with exposure to tools design, complex workflows, AI products, logistics design or related domains. A strong portfolio showcasing product design work (please include link and password if applicable).&nbsp; Skilled in user-centered design methods with a focus on problem-solving,and delivering practical solutions that improve end‑user experience. Ability to connect design decisions to product goals and the broader business context.&nbsp; Experience working in agile environments, collaborating closely with product managers, engineers, stakeholders, end‑users, and other designers.&nbsp; Familiarity with Figma, design systems and the ability to apply and contribute to design guidelines.&nbsp; A degree in HCI, UX, Interaction Design, or a related field is preferred (or equivalent practical experience).&nbsp; English proficiency required. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Product Designer

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Your Launchpad into Global Trade&nbsp; The opportunity&nbsp; As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world. You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field. What you’ll do&nbsp; Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws. Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP. Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support. Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients. Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy. Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter. This role is for you if you…&nbsp; Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field. Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence Are a natural problem-solver who pays close attention to the details. Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline. Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision. Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow. Why you’ll love working at Flexport Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade. Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career. Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more. Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups. #LI-Onsite &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$53,000&mdash;$62,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Customs Specialist

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: Our Ocean Team at Flexport is central to driving operational excellence and enhancing customer satisfaction by managing competitive rates, optimizing yield, and advancing our ocean services. As a Core Sailing Schedule Maintenance Intern, you will play a pivotal role in ensuring that vessel schedules are accurate, up-to-date, and well-communicated, thereby supporting reliable operations during both peak and off-peak seasons. This is a unique opportunity to gain hands-on experience in the heart of global logistics, working with cross-functional teams to streamline scheduling and maximize efficiency. You will: Maintain and update detailed sailing schedules within Core, coordinating closely with Gateway teams and stakeholders. Ensure accurate publishing and alignment of schedules, and provide timely communication to all relevant parties. Reduce mismatch between auto-sourcing outputs and actual offline schedules through diligent review and maintenance. Support the speedy release of SOs (Shipping Orders) to the correct sailings, especially with high-volume and peak season traffic. Collaborate with teams across Gateway Planning, Product, and BCO Management to support schedule feasibility and product development. You should have: Strong attention to detail and organizational skills. Ability to multitask and manage a high volume of repetitive tasks in a fast-paced operations environment. Good communication skills and the ability to proactively coordinate with multiple teams and stakeholders. Proficiency with digital tools; prior experience with supply chain platforms is a plus. Willingness to learn, adapt, and contribute ideas for process improvement. Why Join Us? Gain first-hand experience in global logistics and ocean operations. Work alongside and learn from experienced, top-tier logistics professionals. Contribute to impactful workflow improvements in a fast-paced, dynamic industry. Enjoy complimentary lunch, fresh fruit, snacks, and a variety of coffee and tea beverages. Work in an excellent environment with a positive, open culture—a true experience of the high-speed, innovative tech company model. Be part of an exceptional team and collegial workplace, where talent and capability go hand in hand. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Tradelane Operations Intern

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity Flexport IT is looking for a Senior Systems engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.&nbsp; Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.&nbsp; Own the lifecycle management across our core collaboration and endpoint management platforms.&nbsp; Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows). Monitor system health, performance, and usage; proactively resolve or escalate issues. Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes. Perform investigations/discovery across our systems for Legal and HR.&nbsp; Assist in vendor management and product evaluations. Drive solutions and project work. Onboard new applications for single sign-on. Develop and maintain technical operating procedures, policies, and engineering roadmaps. Work closely with the Security team to ensure the platform is designed and implemented with security best practices. Provide Tier 3 IT support.&nbsp; You should have: Bachelor's degree in Computer Science or related field (or comparable experience). 5+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management. Ability to communicate and collaborate effectively across technical and non-technical teams. In-depth knowledge of email delivery flow, IT security, and IAM concepts. Understanding of RBAC and permissions model across core SaaS applications. Scripting and automation experience. Strong problem-solving and analytical skills. Migration experience from MS Office365 to Google Workspace is a plus. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$105,600&mdash;$132,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Help streamline our customers’ customs processes The opportunity:&nbsp; Flexport is experiencing massive growth with 2,000+ Flexporters across 16 global offices and warehouses. And we’re just getting started. As a Customs Broker, you will be part of the customs operations team and play a vital role in ensuring the smooth movement of goods into Canada. Your work directly supports Flexport’s end customers in achieving their compliance goals by executing the clearance of shipments. Most importantly, you will play a pivotal role in taking our customs operations to the next level at Flexport: allowing us to effectively scale to achieve our mission of making global trade easy for everyone a reality. You will: Create and submit customs entries for high profile clients Digitally prepare and Submit all documentation required for goods to clear goods with CBSA Maintain up to date knowledge of all regulations and procedures of the CBSA and Participating Government Agencies (PGA’s) Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport&nbsp; Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements Participate in training programs to enhance your knowledge of customs compliance and stay up to date on changes in customs regulations and industry practice Multiple Shifts available&nbsp; You should have:&nbsp;&nbsp; CCS Designation&nbsp;&nbsp; Good understanding of CARM Strong attention to detail and organizational skills. An obsession with client happiness. You succeed when they succeed.&nbsp; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.&nbsp; Understanding of international trade and customs regulations (previous experience is a must) Familiarity with CBSA product classification and rulings Excellent communication, interpersonal, and organizational skills Proficient computer skills, including G Suite applications. Willingness to learn and adapt to changing customs practices and regulations. Ability to work well independently and in a team-oriented environment. Strong work ethic and commitment to accuracy and compliance. A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. #LI-Remote Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Customs Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.A unique opportunity to build and scale a business, supercharge your Sales career with Flexport Spain&nbsp; Flexport is both a freight forwarding and a software company. Being at the intersection of logistics and tech has allowed us to develop a unique value proposition that customers are extremely excited about, which has resulted in Flexport having grown exponentially over the past 9 years. As part of our mission to make global trade easy for everyone, and our unrelenting desire to grow, we are expanding into Spain. This is a unique opportunity for the experienced and well-connected (senior) Sales Executive that you are to be in the driver’s seat of building up a business, growing it aggressively and leaving your mark in the market. You will be part of a high performing and engaged commercial team is equally excited as you to build up Flexport’s Spanish presence and to solve customer problems with tech-enabled freight forwarding.&nbsp;&nbsp; Welcome to the future! You will be: Building and growing Flexport Spain together with your colleagues, our ambitions are high! Identifying good fit clients - both self-prospected and generated by your SDR team. Consulting with new clients to understand their supply chain needs and pains. Creating a value add solution, demonstrating our capabilities through remote and in-person meetings. Closing the deal - that goes without saying! Leading the customer onboarding process by leveraging internal resources and teams. You’ll be joining a sales team with a lot of emphasis on growth, combining great culture, a place to succeed and focus on career development make this a fun &amp; dynamic place to work. Role requirements: We are looking for high energy people who have at least three years experience in a quota carrying sales role, managing the full sales cycle from prospecting to closing deals in the Spanish market.&nbsp; You should have Logistics Expertise: previous experience selling freight forwarding or logistics services, with the ability to navigate complex supply chain conversations and identify opportunities for optimization. You are not afraid to pick up the phone and cold call a prospect if you believe there might be some business to win.&nbsp; You also have a genuine interest towards your clients, which you leverage in leading value adding discovery calls to uncover current processes and pain points. Despite being a hunter, you also embrace your key role in managing accounts by taking the lead in creating an outstanding experience for your clients. Above all, you are a fast learner, you have a strong work ethic, and you have a burning desire to grow into a top 5% sales executive in the country.&nbsp; Please note that fluency in both Spanish and English is required. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Account Executive

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone!&nbsp;&nbsp; The Opportunity: In this role you will work directly with Flexport’s end customers to help them achieve their logistics goals. Within your region you will partner with: our sales and customs teams, subcontractors, carriers, terminals and trucking providers to ensure a positive customer experience. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to build your leadership capabilities within a global operations team, as well as broaden your exposure to your client base acting as their supply chain subject matter expert.&nbsp; As the resident expert on the intricate world of the logistics industry, you will take on a player-coach role in the mentoring and development of your team, helping them to uphold performance standards and guiding them to solve complex issues for clients and vendors. As the person who mentors the team managing movement in your region, you have the unique opportunity to work with your regional sales team to improve and grow our customers’ business.&nbsp; As a team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: You will be responsible for mentoring, coaching and supporting the execution of a 3-6 person team in the end-to-end movement of freight shipments for all shipments within the team’s book of business, including intermodal movements. You will use metrics to guide your regional team to improve and deliver great performance, including data quality and shipment milestone timeliness. You will oversee internal KPIs and SLAs that demonstrate quality service delivery. You will personally represent Flexport’s value proposition by leading shipment execution for new clients and opportunities. You will oversee the “front line” in ensuring the highest standard of Flexport quality: shipments move “on-time” and exceptions are handled appropriately. You will build scalable operational infrastructure and procedures to ensure they are delivering the highest levels of efficiency and productivity for your customers. If they are not, you will look for opportunities to improve them. Serve as the day-to-day relationship manager for clients as well as internal and external partners such as ocean, intermodal and drayage vendors, and the Customs Team. You will oversee day-to-day operations with these partners and act as the primary point of contact for internal and external escalations. Analyze data to rate vendor performance. Your analysis will inform performance management initiatives, and you’ll lead the effort with procurement to improve performance. You should have:&nbsp; Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting Bachelor’s Degree preferred Demonstrated ability to coach small teams in day-to-day execution Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Excitement to manage vendor relations and create best-in-class, innovative structures to do so Excellent communication, interpersonal and organizational skills A client service mindset; you are obsessed with client and squad happiness Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Experience generating ideas through data and forming hypothesis and developing experiments Experience and enthusiasm investigating and troubleshooting the customer’s problem A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Global Operations Associate

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>Build and grow with us! Join Flexport as an Account Executive!</strong></h2>
<h2><strong>The opportunity:</strong></h2>
<p>We are seeking an Account Executive with experience in end to end supply chain solutions to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and traveling with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals</li>
<li>Uncover and connect with ideal clients through a combination of self-prospecting and/or collaboration with our SDR team</li>
<li>Consult with new clients to understand their supply chain needs</li>
<li>Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings</li>
<li>Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle</li>
<li>Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for the future and make improvements to their supply chain processes</li>
<li>Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience&nbsp;</li>
<li>Lead the customer onboarding process by leveraging internal resources and teams</li>
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<h2><strong>You should have:</strong></h2>
<ul>
<li>2+ years of experience in freight forwarding, supply chain technology or sales</li>
<li>An obsession with client happiness. You succeed when they succeed</li>
<li>Competitive and creative drive to win over customers and think outside the box to get a deal done</li>
<li>Demonstrated ability to effectively drive business forward</li>
<li>Proven success building or maintaining commercial relationships</li>
<li>A naturally curious and inquisitive approach to client discovery</li>
<li>Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments</li>
<li>Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country</li>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Enterprise Account Executive - Hunter

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; As a driven Sr. Credit Analyst, you will lead Flexport’s credit and collection programs for Flexport, managing the end-to-end lifecycle from credit terms requests and decisioning. You will drive the strategic growth of our credit programs, own critical relationships with global businesses and clients, and collaborate across sales, operations, credit, finance, and legal to build and scale a best-in-class credit function. You’ll play a critical role in mitigating risk for our clients and our business, embedding strong credit practices as a core value-add across Flexport’s services. If you’re motivated by solving complex problems and implementing solutions, keep reading! You will:&nbsp; Spearhead the end-to-end credit terms request and decisioning process, acting as the primary liaison and strategic partner for cross-functional teams including Sales, Operations, Finance, and Legal to ensure seamless integration and execution. Proactively identify and assess potential default risks, developing and implementing robust mitigation strategies. This encompasses vigilant monitoring of high-risk accounts, strategic negotiation support for payments, and collaborative management of the end-to-end collections process with the Sr. Credit Manager. Drive the development and implementation of a sophisticated, ongoing credit monitoring framework, incorporating advanced third-party data sources, APIs, and analytical tools to enhance predictive capabilities. Champion the continuous improvement and rigorous documentation of internal credit policies and procedures, ensuring clarity, compliance, and operational efficiency. Collaborate closely to innovate and build advanced risk models, leveraging Flexport's rich and unique datasets to provide deeper insights and more precise risk assessments. You should have: Bachelor’s degree (Business, Finance/Accounting preferred). 3-7 years of hands-on experience in credit administration, demonstrating practical expertise. Exhibit proven experience leveraging Business Credit Bureaus (e.g., D&amp;B, CreditSafe, Credit Risk Monitor, etc.) with a comprehensive understanding of their methodologies for assessing creditworthiness. Demonstrate a deep and practical understanding of financial accounting principles as they apply to commercial credit, including the essential ability to thoroughly analyze financial statements (balance sheets, income statements). Possess an exceptional attention to detail coupled with robust analytical and problem-solving capabilities, enabling precise and effective decision-making. Exhibit excellent written and verbal communication skills, fostering clear and effective interactions both internally and externally, along with the ability to adeptly manage diverse stakeholders and dynamic timelines. Highly proactive and results-oriented, with the capacity to excel both independently and as a collaborative team member. Proficient in Microsoft Suite, SQL, flow coding, utilizing tools to drive efficiency and analysis. BA/BS degree (Business, Finance/Accounting preferred) , MBA or other advanced degree is a plus &nbsp; #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Credit Analyst

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Workplace Manager, North America The Workplace Manager, North America is a strategic operations and people leadership role responsible for delivering a consistent, efficient, and high-quality workplace experience across Flexport’s North American offices. This role leads Workplace Associates, owns core workplace operations, and drives continuous improvement across processes, vendors, and service delivery. As the connective tissue between employees, leaders, and partners, the Workplace Manager ensures our offices are run with operational rigor while maintaining a people-first, hospitality-driven experience that supports Flexport’s culture and business priorities. What you’ll do Lead, coach, and manage Workplace Associates, setting clear expectations and ensuring consistent service standards. Own and improve workplace processes, including ticketing workflows, office operations, access management, and onboarding/offboarding support. Drive operational efficiency by identifying gaps, reducing manual work, and standardizing practices across North America. Manage workplace vendors end-to-end, including procurement, contracts, performance management, and cost optimization. Partner closely with General Managers, People, IT, Security, and Finance to align workplace operations with business needs. Serve as the primary escalation point for workplace issues, balancing urgency, employee experience, and operational impact. Oversee office readiness, safety, and compliance, ensuring spaces are functional, welcoming, and aligned with Flexport standards. Support in-office events and programming that foster connection and culture. What you’ll need Bachelor’s degree or equivalent experience. 5+ years of experience in workplace operations, facilities, or office management, including people management. Proven experience improving processes and scaling operations in a fast-paced environment. Strong vendor procurement, contract management, and budget ownership experience. Excellent stakeholder management and communication skills. Highly organized, detail-oriented, and solutions-focused. A people-first mindset with a strong sense of ownership and accountability. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Workplace Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity Flexport is a platform for global trade in an industry that comprises 12% of the global GDP. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world’'s fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral to our mission of fixing the user experience in global trade. As a Software Engineer II, you will develop products at the forefront of reshaping the entire logistics and supply chain industry. You’ll work alongside self-starters interested in solving real-world problems and streamlining inefficiencies in complex global systems. You will Build &amp; Scale: Develop highly available, secure, distributed systems within a microservice architecture. Model Reality: Design and maintain systems that represent real-world logistics entities, such as shipments, cargo, containers, pallets, SKUs, and global trade documents. Collaborate: Work closely with business partners, product managers, and operations teams to distill complex business problems into elegant technical solutions. Ship Rapidly: Join a close-knit engineering team that ships to production dozens of times per day. Own Quality: Obsess over metrics and high-quality bars, applying key learnings from post-mortems to ensure system reliability. You should have Experience: 3+ years of professional software development experience with a strong engineering background. Architecture: 2+ years of experience in system design and architecture, including familiarity with OOA/OOD and design patterns. Technical Breadth: Proficiency in at least one modern programming language (e.g., Java, Kotlin, Ruby, Python, TypeScript, or C++). Education: Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. Mindset: A "bias for action"—when you see a problem, you solve it—and an aptitude for learning quickly. Preferred qualifications Experience building large-scale, high-performance systems in a multi-tiered, distributed environment. Understanding of performance tradeoffs, load balancing, and operational issues. A love for simple, well-tested code that is easy to extend and hard to break. The ability to convey technical ideas in common terms to both technical and non-technical stakeholders. Our stack While specific tools vary by team, our ecosystem includes: Backend: Java, Kotlin, Ruby on Rails, Node.js (TypeScript) Frontend: React, Redux, Jest Infrastructure: AWS (Elastic Beanstalk, Lambda, Docker), MySQL RDS, Snowflake CI/CD: CircleCI and GitHub The process By applying to this position, you are applying to a Generalist SWE 2 Pool. We hire talented engineers into this central pool to ensure we find the best fit for both you and Flexport. Interview Process: You will go through a standardized interview process. Team Placement: Specific team matching (e.g., Import, Omnichannel Fulfillment, Forwarding App, Cost Capture, Freight Ops, etc) will be determined at the end of the interview process based on your skills, interests, and the current high-priority needs of our business. Location: This role is based in Bellevue, WA and requires in-person attendance 5 days a week. #LI-Onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$147,000&mdash;$183,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Software Engineer II (Generalist)

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team Consult with new clients to understand their supply chain needs Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience&nbsp; Lead the customer onboarding process by leveraging internal resources and teams You should have 5+ years of experience in freight forwarding, logistics, or supply chain industries At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role An obsession with client happiness. You succeed when they succeed Competitive and creative drive to win over customers and think outside the box to get a deal done Demonstrated ability to run a structured sales process Proven success building and maintaining long term commercial relationships A naturally curious and inquisitive approach to client discovery Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Global Account Executive

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.&nbsp; We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.&nbsp; We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics &amp; supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. Our engineering team is the top-notch software developer team, who love listening to the users, working as a group, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, designing solutions to make it more efficient, and thinking innovatively to automate much of it. As an Engineer Manager, you will be responsible for managing a team of software engineers, defining a roadmap, communicating status with stakeholders, and delivering the results with the team together. In addition, as the people manager, you are expected to hire and onboard new people, coach, mentor and develop your engineers. About the team: We have multiple teams in Shanghai and Shenzhen working on a suite of core products and services that enable Flexport business to scale, including Freight Services Planning, Procurement, Commerce, Security and Infrastructure, Visibility and Schedules, and so on. We are broadly leveraging optimization models, machine learning (ML) and natural language processing (NLP) to build the best solutions for our customers. We are looking for engineering managers who love learning, are passionate about collaborating, and desire to build solutions with a global impact. You will: Lead and develop a team of software engineers, including project planning, technical leadership and career development of your reports.&nbsp; Identify best practices and tools to maximize our ability to build and maintain features and services. Drives the team’s technical improvements and roadmap. Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices. Own the overall planning, execution and success of projects that directly improve our top-line business metrics. Working with Engineering Leaders to hire top talent for the team. You should have: Basic Qualifications 7+ years of software engineering experience for high-scale products or infrastructure. 3+ years of people management experience for a group of engineers&nbsp; Passion of building intuitive, high-quality developers tooling, Steaming and APIs. Strong written and verbal communication skills. Experience of building large scale, high-performance systems in a complex, multi-tiered, distributed environment. Bachelor's degree in Computer Science or a related field Preferred Qualifications A love of simple, well-tested code that is easy to extend and hard to break. A bias for action. When you see a problem, you solve it. Experience of managing engineering teams at startups before, particularly during periods of rapid growth and organizational change. Experience of driving the engineering best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations. Master's degree in Computer Science or a related field. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Engineering Manager, Forwarding Tech - Commerce, Planning, Procurement

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><p><strong>The Opportunity:</strong></p>
<p>We are seeking Account Executives in Salt Lake City and Phoenix with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session.</p>
<h2><strong>You will</strong></h2>
<ul>
<li>Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals</li>
<li>Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team</li>
<li>Consult with new clients to understand their supply chain needs</li>
<li>Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings</li>
<li>Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business</li>
<li>Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle</li>
<li>Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience&nbsp;</li>
<li>Lead the customer onboarding process by leveraging internal resources and teams</li>
</ul>
<h2><strong>You should have</strong></h2>
<ul>
<li>5+ years of experience in freight forwarding, logistics, or supply chain industries</li>
<li>At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role</li>
<li>An obsession with client happiness. You succeed when they succeed</li>
<li>Competitive and creative drive to win over customers and think outside the box to get a deal done</li>
<li>Demonstrated ability to run a structured sales process</li>
<li>Proven success building and maintaining long term commercial relationships</li>
<li>A naturally curious and inquisitive approach to client discovery</li>
<li>Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments</li>
<li>Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country</li>
</ul>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Enterprise Account Executive

<div class="content-intro"><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>About Flexport:&nbsp;</strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp;</p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p>
<h1>Product Security Engineer II</h1>
<p>Flexport is looking for Product Security Engineers to help Flexport establish itself as the most trusted company in the global trade ecosystem. As a Product Security Engineer, you’ll develop a deep understanding of product development and strategy, and will be able to quickly identify and communicate security risks to diverse audiences while offering alternative solutions.</p>
<p>All security disciplines work under the umbrella of the combined PSI (Platform, Security &amp; Infrastructure) team: we build the paved path and tooling that hundreds of engineers around the world rely on every day to ship. Security gains massive leverage by working hand in hand with Platform and Infrastructure, with every element of the team reinforcing each of the others.</p>
<p>This is not a role where you wait for tickets. You’ll build the tools that our product teams reach for when they want a secure-by-default solution. You’ll discover what tools to build by working with our product teams at every stage of the software development lifecycle. And you’ll proactively analyze what they produce to find the flaws before the bad guys do.</p>
<h2><strong>What You'll Do</strong></h2>
<p><em>Strategy &amp; foundations</em></p>
<ul>
<li>Build guardrails and AI-accelerated patterns that make secure-by-default the path of least resistance for developers.</li>
<li>Build and maintain security tooling and automation that scales product security.</li>
<li>Respond to emerging threats.</li>
</ul>
<p><em>Design-time &amp; review</em></p>
<ul>
<li>Contribute to threat modeling, design reviews, and code reviews with pragmatic guidance that balances risk against velocity.</li>
<li>Partner with engineering to security-review and test new features and services as they're built.</li>
</ul>
<p><em>Vulnerability management</em></p>
<ul>
<li>Triage, reproduce, and validate incoming bug bounty submissions and internal security reports.</li>
<li>Cut through SAST, secrets, and vulnerability scanner noise to prioritize real issues and guide developers to effective fixes.</li>
<li>Partner with development teams to drive remediation and track issues through closure.</li>
</ul>
<p><em>Developer enablement</em></p>
<ul>
<li>Write clear, actionable security patterns that let developers ship fast and stay secure.</li>
<li>Write and maintain runbooks, developer guidelines, and security documentation that scale the team's practices.</li>
<li>Stay current on web and cloud security trends and bring new findings into product discussions.</li>
</ul>
<h2><strong>You Should Have</strong></h2>
<ul>
<li>2–5 years of experience in product/application security or software development with a security focus.</li>
<li>Strong grasp of web application security principles and common attack vectors (e.g., OWASP Top 10).</li>
<li>Proficiency with application testing tools such as Burp Suite, OWASP ZAP, or browser developer tools.</li>
<li>Working knowledge of at least one modern programming language (e.g., Ruby, Java/Kotlin, TypeScript/JavaScript, Python).</li>
<li>Working knowledge of at least one major cloud provider (AWS, GCP, Azure).</li>
<li>Hands-on experience with SAST tools (Cycode, Semgrep, Snyk, or similar).</li>
<li>Experience improving developer experience (DevEx) security without slowing teams down.</li>
<li>Clear, constructive communicator on technical risk -&nbsp; in writing, in code review, and in conversation.</li>
<li>Collaborative by default: you partner with developers, SREs, and security peers rather than handing down mandates.</li>
<li>Comfortable with security on-call rotation and picking up work across security disciplines when needed.</li>
</ul>
<h2><strong>Nice to Have</strong></h2>
<ul>
<li>Hands-on experience with bug bounty platforms.</li>
<li>Experience with cloud infrastructure security (AWS, GCP, Azure) and container technologies.</li>
<li>Participation in CTF events or open-source security projects.</li>
<li>Familiarity with threat modeling frameworks and secure SDLC best practices.</li>
<li>Interest in contributing to internal developer security training programs.</li>
</ul>
<h2><strong>How We Work</strong></h2>
<ul>
<li>In Amsterdam we come to the office 3 times a week to hang out, whiteboard, and ship together.</li>
<li>We stay closely aligned with our coworkers on other continents.</li>
<li>We have the latest hardware and software, including frontier AI models on day one.</li>
<li>We're agile, but not dogmatic. Teams decide how they work best.</li>
</ul>
<h2><strong>Why This Role Is Special</strong></h2>
<ul>
<li><strong>Massive leverage</strong>: every improvement you ship is multiplied across hundreds of engineers and thousands of deploys a day.</li>
<li><strong>Full ownership</strong>: from developer research to production rollout to measuring impact, it's yours.</li>
<li><strong>You shape the paved path</strong>: the conventions you set and decisions you make become how Flexport engineering builds for years to come.</li>
</ul>
<h2><strong>What's in it for you</strong></h2>
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<li>An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment.</li>
<li>Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis.</li>
<li>Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam.</li>
<li>25 working days as vacation days based on full time employment.</li>
<li>Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp;</li>
<li>A defined pension contribution scheme.</li>
<li>Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.</li>
<li>Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members.</li>
<li>Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.</li>
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<h4>Commitment to Equal Opportunity</h4>
<p>At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.</p>
<h4>Global Data Privacy Notice for Job Candidates and Applicants</h4>
<p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;<a href="http://www.flexport.com/privacy" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.flexport.com/privacy&amp;source=gmail&amp;ust=1613840050053000&amp;usg=AFQjCNHD63svlkD-hWHlGuGOM_bSYVrnpw">www.flexport.com/privacy</a>&nbsp;for additional information.</p>
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Product Security Engineer II

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Craft the story to connect clients with our business About the Role We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations. You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward. You Will Production Design: Translate creative direction into polished, pixel-perfect assets for campaigns, events, and product launches. Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers. Presentation &amp; Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective. Illustration &amp; Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling. Photo Editing &amp; Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment. Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand. You Should Have 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company. A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy. Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides. Well-versed in leveraging AI to enhance the creative process. Experience working within and evolving brand guidelines. Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously. Experience managing creative vendors or freelancers is a plus. Familiarity with web development or CMS platforms [Contentful]. &nbsp; #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$83,000&mdash;$104,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Brand Designer

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Location: Remote and/or a possible short-term relocation to Hamburg (business dependent) in the first 4-6 months, after which permanent relocation to Warsaw.&nbsp; The Opportunity: We’re looking for a highly capable Operations Associate, to join the European Operations team and support the expansion of Flexport into Poland. Spend the first 4-6 months embedded in our DACH HQ in Hamburg to master the Flexport operating processes, systems and software and support our growth in Poland by driving operational quality and best in class customer service. The role of the Operations team is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. The Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology team to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our logistics services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. As a Operations Associate you will be responsible for setting-up and executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate multimodal supply chain operations within your region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. This role is ideal for an individual with a strong problem solving mindset, customer obsession, and together with deep operational knowledge of the Polish freight market, is not afraid to take on a challenge. It’s an exciting opportunity to contribute to company growth and deliver on our mission to make global trade easy for everyone. You will: Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points. You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery. You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements. You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities. You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior. Overall, your team will: Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, and trucking. Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements. Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region). You have:&nbsp; A successfully completed a BA/BS degree in Logistics, Supply Chain, Business or high-level vocational qualification equivalent. 1-2 years of experience in freight forwarding, logistics / supply chain, and/or ocean freight operations (multimodal operations experience is a plus) in Poland. Knowledge and understanding of local Port / Terminal software systems&nbsp; Fluent in English and Polish (other European languages are a plus) Able to adapt to new technology and can thrive in a fast paced environment Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments&nbsp; Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Excellent communication, interpersonal and organizational skills Ability to effectively build feedback loops within the team, for a product, or service Teamwork and relationship building A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem Designing and optimizing processes Problem-solving capabilities: Building consensus among people with differing opinions A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Willing to travel regularly and/or a possible short-term relocation to Hamburg, Germany (business dependent) in first 4-6 months, after which permanent relocation to Poland. &nbsp; #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Global Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.À propos de Flexport : Chez Flexport, nous pensons que le commerce mondial peut faire progresser l'humanité. C'est pourquoi notre mission est de rendre le commerce mondial si simple qu'il se développera. Nous façonnons l'avenir d'un secteur de 10 000 milliards de dollars grâce à des solutions basées sur une technologie innovante et des équipes exceptionnelles. Aujourd'hui, des entreprises de toutes tailles, des marques émergentes aux entreprises du Fortune 500, utilisent la technologie Flexport pour transporter chaque année plus de 19 milliards de dollars de marchandises dans 112 pays.&nbsp; Les récents bouleversements de la chaîne d’approvisionnement mondiale ont mis en évidence l’importance de Flexport dans le mouvement des marchandises à l’échelle internationale. Nous sommes fiers de bénéficier du soutien des meilleurs investisseurs du secteur, qui croient en notre mission, nos solutions et nos collaborateurs. Prêt(e) à relever des défis mondiaux qui ont un impact sur les entreprises, la société et l'environnement ? Rejoignez-nous ! Lieu : Télétravail et/ou éventuelle relocalisation à court terme à Amsterdam (en fonction des besoins de l'entreprise) pendant les 4-6 premiers mois, suivie d'une relocalisation permanente à Paris. L'opportunité : Nous recherchons un(e) Operations Associate hautement compétent(e) pour rejoindre l'équipe des opérations européennes et soutenir l'expansion de Flexport en France. Vous passerez les 4 à 6 premiers mois intégré(e) à notre siège EMEA à Amsterdam afin de maîtriser les processus opérationnels, les systèmes et les logiciels de Flexport, tout en contribuant à notre croissance en France grâce à une qualité opérationnelle irréprochable et un service client de premier ordre.&nbsp; Le rôle de l'équipe des opérations est essentiel pour concrétiser la mission de Flexport : faciliter le commerce mondial pour tous. Au cœur de la satisfaction de nos clients et de la gestion de nos partenaires, elle travaille en étroite collaboration avec nos équipes technologiques afin de stimuler l'innovation à travers l'automatisation des processus. Dans le cadre de notre ambition de développer un réseau mondial, nos équipes opérationnelles sont stratégiquement réparties à travers le monde pour gérer et exécuter les services et produits logistiques que nous offrons à nos clients et partenaires. Flexport Global Operations place la barre très haut en s’appuyant sur les données pour piloter les chaînes d'approvisionnement de nos clients et identifier des opportunités d'amélioration continue en matière de planification, de réactivité et d’exécution globale. En tant que Operations Associate, vous serez responsable de la mise en place et de l'exécution du mouvement de bout en bout des expéditions au sein d'un réseau régional. Au quotidien, vous coordonnerez les opérations multimodales dans votre région. Ce rôle vise à offrir une expérience client de première classe en garantissant la qualité et la ponctualité des performances. Ce poste est idéal pour une personne dotée d'un fort esprit de résolution de problèmes, d'une véritable obsession pour la satisfaction client, d’une solide expertise opérationnelle du marché du fret français et prête à relever des défis. C'est une opportunité passionnante de contribuer à la croissance de l'entreprise et de réaliser notre mission : faciliter le commerce mondial pour tous. Vous allez : Être en « première ligne » pour garantir le plus haut niveau de qualité Flexport : les expéditions se déplacent à temps et les exceptions sont traitées de manière appropriée.&nbsp; De plus, soutenir votre équipe dans les demandes d’escalades de moyenne à haute importance, les mouvements de haute complexité, la communication délicate et d’autres points de contact tactiques.&nbsp; Vous aiderez également le responsable dans la supervision de l'équipe afin d’améliorer et de fournir d'excellentes performances, notamment en termes de qualité des données et la ponctualité des jalons d'expédition ; tout en veillant au respect des KPI et SLA internes. Vous suivrez les procédures opérationnelles standard (« SOP ») et participerez à la création d'une infrastructure et de procédures opérationnelles évolutives pour garantir efficacité et productivité maximales pour vos clients.&nbsp; Vous rechercherez en permanence des opportunités d’amélioration et mettez en œuvre les actions nécessaires.&nbsp; Vous représenterez personnellement la proposition de valeur de Flexport en dirigeant la mise en œuvre commerciale et l'exécution des expéditions pour les nouveaux clients et opportunités.&nbsp; Vous agirez en tant que point de contact principal pour les escalades internes et externes, en vous assurant de résoudre rapidement les problèmes des clients et de garantir des opérations fluides à l'origine et à la destination, en remontant les problèmes si nécessaire.&nbsp; Vous agirez toujours dans le meilleur intérêt de l'entreprise en évitant les pertes financières (« leakages ») et en adoptant un comportement soucieux des coûts. Globalement, votre équipe va : Coordonner de manière transparente les opérations logistiques quotidiennes avec les partenaires internes et externes tels que les compagnies maritimes, les fournisseurs de transport intermodal et local, les douanes, la gestion des voies commerciales (« trade lane »), l'entreposage, le transbordement et le transport routier.&nbsp; Exécuter le mouvement de bout en bout des expéditions de fret au sein d'un réseau régional (importations et exportations), y compris les mouvements intermodaux.&nbsp; Soutenir les expéditions gérées par les partenaires tout en favorisant leur autonomie (selon la région concernée). Vous avez :&nbsp; Un BTS Gestion des transports et logistique associée (GTLA) obtenu avec succès ou un diplôme BA/BS en logistique, chaîne d'approvisionnement, commerce ou équivalent&nbsp; 1-2 ans d'expérience en tant qu’agent de transit international, la logistique / chaîne d'approvisionnement, et/ou les opérations de fret maritime (une expérience des opérations multimodales est un plus) en France.&nbsp; Connaissance et compréhension des systèmes logiciels portuaires / terminaux locaux (par exemple, Ci5 de SOGET, AP+ de MGI, CargoWise, etc.).&nbsp; Maîtrise de l'anglais et du français (d'autres langues européennes sont un plus)&nbsp; Capable de s'adapter rapidement aux nouvelles technologies et de s'épanouir dans un environnement dynamique, Gestion efficace du temps. Être capable de prioriser et de gérer correctement un grand volume de tâches et d'engagements&nbsp; Une approche pratique, axée sur les processus, une pensée structurée avec de solides capacités de résolution de problèmes&nbsp; Excellentes compétences en communication, relations interpersonnelles et organisationnelles&nbsp; Capacité à mettre en place efficacement des boucles de rétroaction au sein de l'équipe, pour un produit ou un service&nbsp; Travail d'équipe et établissement de relations&nbsp; Un état d'esprit axé sur le service client ; vous êtes obsédé(e) par la satisfaction du client et vous vous efforcez d'enquêter et de résoudre le problème du client&nbsp; Conception et optimisation continue des processus&nbsp; Résolution de problèmes : savoir établir un consensus parmi des interlocuteurs aux opinions divergentes&nbsp; Adopter une approche « conformité d'abord » pour satisfaire nos régulateurs et les convaincre de la valeur de Flexport, car nous opérons dans un secteur fortement réglementé.&nbsp; Disposé(e) à voyager régulièrement et/ou à une éventuelle relocalisation à court terme à Amsterdam (en fonction des besoins de l'entreprise) pendant les 4 à 6 premiers mois, suivie d'une relocalisation permanente à Paris. #LI-onsite &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.A place to shape the way people experience work. At Flexport, we believe the workplace is more than just a physical space - it’s a platform for culture, connection, and doing your best work. How people feel when they walk into the office shapes how they collaborate, innovate, and grow. That’s where the Workplace Team comes in. We’re the heart of hospitality and the operational engine behind a thoughtful, inclusive, and high-performing employee experience. As a Workplace Associate, you’ll be central to shaping the daily rhythm and culture of Flexport, creating an environment where teams can thrive and where our values are felt in the little things that make a big difference. If you're someone who thrives on making things run smoothly while creating moments of joy, support, and connection, this is your opportunity to build a workplace that’s welcoming, people-first, and built for impact. What you’ll do: Be the first point of contact, delivering a high-touch, people-first experience at our front desk. Partner closely with the General Manager or Branch Manager to understand and support the unique needs of the office, aligning Workplace operations with business goals and employee experience priorities. Drive logistics and experience coordination for in-office events (happy hours, office visits, special programming, etc.). Collaborate with the Workplace Manager&nbsp; to ensure our office is always stocked, functional, and ready for use. Own the local Jira ticketing queue, promptly responding to and escalating workplace requests. Act as a liaison with building management in order to manage access, vendor registration, and maintenance requests. Champion the look and feel of our space, from conference rooms to kitchens, ensuring everything is tidied, stocked, and aligned with our culture of excellence. Provide an extra set of eyes and ears on all things office, vendors, security, and facilities. Help ensure compliance and safety across our workplace, serving as a culture ambassador for employee wellbeing. Partner with IT to support new hire workstation setup, internal moves, and onboarding touchpoints. Support ad hoc admin needs and special projects, no task too small when it comes to creating a world-class workplace. What you’ll need: A bachelor’s degree (or equivalent experience), we care more about what you’ve done than how you got here. 2+ years of experience in office coordination, workplace operations, or admin support, bonus points if it’s in a fast-moving or high-growth environment. You love people. You’re emotionally intelligent, thoughtful, and motivated by making others feel supported and successful. Clear, confident communication skills, written, verbal, and everything in between. Experience helping stand up a new office or growing team is a plus. You know how to work across teams and partner closely with leaders (like Branch and General Managers) to get things done and solve for real business needs. Super organized and detail-obsessed, you keep track of moving parts and make order out of chaos. A natural problem solver with a bias for action. When something’s off, you jump in with solutions, not just observations. You bring warmth and professionalism to every interaction, making others feel seen, safe, and welcome is second nature. You follow through. You’re reliable, accountable, and take pride in delivering a high-quality experience every time. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$35&mdash;$35 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Workplace Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; Flexport is a global leader in supply chain management and technology, moving at the pace of global commerce. Flexport’s Legal team is seeking additional commercial counsel to support several of our growing North America business teams. This lawyer will lead the negotiation of various commercial agreements and negotiations with the Company’s customers of its freight, customs, and trade finance products. This role will also support other business units’ commercial needs as necessary (including general commercial contracts and supporting new and expanding operational and product teams), provide generalist advice to the business, and support other legal projects such as geo-expansion, corporate governance, and transactions. We are seeking a team player with a passion for supply chain and technology, independent work ethic, and problem-solving mindset that thrives in a fast-paced, changing environment. A proven track record of leadership and creative, business-minded legal support is a must. You will: Work closely with the North America legal team to support business objectives by directly partnering with senior sales leaders, negotiating contracts with customers across all industries and segments in the United States who procure the Company’s freight forwarding, customs, and trade finance products and offerings. Support all customer and vendor contract negotiations globally (including in our EMEA and APAC regions as needed), and help develop legal structures for our geo-expansion. Support and coach sales teams at all levels on deal structure and contract negotiations. Smartly negotiate contracts, managing them through close, and protecting Flexport’s interests (including balancing its commercial objectives and liability risks). Update, monitor, and advise on Flexport’s trade finance business unit, including ensuring that contracts are streamlined and adapted to customer needs. Collaborate with leadership in Sales, Finance, Risk, Insurance, Compliance,&nbsp; and Operations teams across the Company to close deals and review product launches. Support negotiation of commercial contracts of all types with various types of vendors (non-SaaS, G&amp;A, various commercial) as needed to support other members of the commercial legal team. Work with our Business Technology and Demand / Sales Teams to aid in building, revising, and improving the current customer contract intake process flow.&nbsp; Conduct internal training as needed. Serve as a trusted advisor and business partner across the Company by providing counsel for accomplishing Flexport’s overall business objectives, including the assessment of claims and complaints, management of disputes, and closure of open legal questions. Be willing to learn new areas of the business, master freight forwarding business, and support the legal team as a whole. You should have:&nbsp;&nbsp; JD and bar admission to practice in any US state. 4+ years of professional experience, preferably in-house. Experience in logistics or transportation and familiarity with applicable legal standards, maritime conventions (COGSA, Montreal, Warsaw, etc), and commercial contract law. Experience with negotiating contracts in logistics, ocean freight, international trade, shipping, maritime, transportation, freight forwarding, or supply chain. Familiarity with capital financing agreements and structures. Desire to expand to support additional business teams as required by Company growth. High focus on organized teamwork, knowledge of contract lifecycle management, workflows, data management, and AI use. Deep understanding of the legal issues pervasive in freight forwarding, trade financing, commercial global business, distribution and fulfillment, and supply chain generally, with the ability to offer support and recognize legal needs of business teams. Ability to interact with internal clients while addressing complex issues in an accurate, clear, and thorough manner. Ability to provide clear operational directions to protect legal interests. A passion for closing deals and getting work done. The ability to multitask, work on your own, and prioritize multiple, often competing for deliverables while managing expectations meeting deadlines. Outstanding interpersonal and communication skills and the ability to coordinate effectively and gain trust and confidence with personnel at different levels. Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, demonstrating flexibility across deal types and time zones. The ability to build relationships and to establish yourself as a trusted advisor and business partner across the Company. The willingness and drive to learn freight forwarding, customs brokerage, distribution and fulfillment, financing, and all other aspects of global supply chain logistics supported by leading technology. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$192,000&mdash;$240,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Commercial Counsel

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; Flexport is a global leader in supply chain management and technology, moving at the pace of global commerce. Flexport’s Legal team is seeking additional commercial counsel to support several of our growing North America business teams. This lawyer will lead the negotiation of various commercial agreements and negotiations with the Company’s customers of its freight, customs, and trade finance products. This role will also support other business units’ commercial needs as necessary (including general commercial contracts and supporting new and expanding operational and product teams), provide generalist advice to the business, and support other legal projects such as geo-expansion, corporate governance, and transactions. We are seeking a team player with a passion for supply chain and technology, independent work ethic, and problem-solving mindset that thrives in a fast-paced, changing environment. A proven track record of leadership and creative, business-minded legal support is a must. You will: Work closely with the North America legal team to support business objectives by directly partnering with senior sales leaders, negotiating contracts with customers across all industries and segments in the United States who procure the Company’s freight forwarding, customs, and trade finance products and offerings. Support all customer and vendor contract negotiations globally (including in our EMEA and APAC regions as needed), and help develop legal structures for our geo-expansion. Support and coach sales teams at all levels on deal structure and contract negotiations. Smartly negotiate contracts, managing them through close, and protecting Flexport’s interests (including balancing its commercial objectives and liability risks). Update, monitor, and advise on Flexport’s trade finance business unit, including ensuring that contracts are streamlined and adapted to customer needs. Collaborate with leadership in Sales, Finance, Risk, Insurance, Compliance,&nbsp; and Operations teams across the Company to close deals and review product launches. Support negotiation of commercial contracts of all types with various types of vendors (non-SaaS, G&amp;A, various commercial) as needed to support other members of the commercial legal team. Work with our Business Technology and Demand / Sales Teams to aid in building, revising, and improving the current customer contract intake process flow.&nbsp; Conduct internal training as needed. Serve as a trusted advisor and business partner across the Company by providing counsel for accomplishing Flexport’s overall business objectives, including the assessment of claims and complaints, management of disputes, and closure of open legal questions. Be willing to learn new areas of the business, master freight forwarding business, and support the legal team as a whole. You should have:&nbsp;&nbsp; JD and bar admission to practice in any US state. 4+ years of professional experience, preferably in-house. Experience in logistics or transportation and familiarity with applicable legal standards, maritime conventions (COGSA, Montreal, Warsaw, etc), and commercial contract law. Experience with negotiating contracts in logistics, ocean freight, international trade, shipping, maritime, transportation, freight forwarding, or supply chain. Familiarity with capital financing agreements and structures. Desire to expand to support additional business teams as required by Company growth. High focus on organized teamwork, knowledge of contract lifecycle management, workflows, data management, and AI use. Deep understanding of the legal issues pervasive in freight forwarding, trade financing, commercial global business, distribution and fulfillment, and supply chain generally, with the ability to offer support and recognize legal needs of business teams. Ability to interact with internal clients while addressing complex issues in an accurate, clear, and thorough manner. Ability to provide clear operational directions to protect legal interests. A passion for closing deals and getting work done. The ability to multitask, work on your own, and prioritize multiple, often competing for deliverables while managing expectations meeting deadlines. Outstanding interpersonal and communication skills and the ability to coordinate effectively and gain trust and confidence with personnel at different levels. Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, demonstrating flexibility across deal types and time zones. The ability to build relationships and to establish yourself as a trusted advisor and business partner across the Company. The willingness and drive to learn freight forwarding, customs brokerage, distribution and fulfillment, financing, and all other aspects of global supply chain logistics supported by leading technology. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$210,000&mdash;$260,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; Flexport is a global leader in supply chain management and technology, moving at the pace of global commerce. Flexport’s Legal team is seeking additional commercial counsel to support several of our growing North America business teams. This lawyer will lead the negotiation of various commercial agreements and negotiations with the Company’s customers of its freight, customs, and trade finance products. This role will also support other business units’ commercial needs as necessary (including general commercial contracts and supporting new and expanding operational and product teams), provide generalist advice to the business, and support other legal projects such as geo-expansion, corporate governance, and transactions. We are seeking a team player with a passion for supply chain and technology, independent work ethic, and problem-solving mindset that thrives in a fast-paced, changing environment. A proven track record of leadership and creative, business-minded legal support is a must. You will: Work closely with the North America legal team to support business objectives by directly partnering with senior sales leaders, negotiating contracts with customers across all industries and segments in the United States who procure the Company’s freight forwarding, customs, and trade finance products and offerings. Support all customer and vendor contract negotiations globally (including in our EMEA and APAC regions as needed), and help develop legal structures for our geo-expansion. Support and coach sales teams at all levels on deal structure and contract negotiations. Smartly negotiate contracts, managing them through close, and protecting Flexport’s interests (including balancing its commercial objectives and liability risks). Update, monitor, and advise on Flexport’s trade finance business unit, including ensuring that contracts are streamlined and adapted to customer needs. Collaborate with leadership in Sales, Finance, Risk, Insurance, Compliance,&nbsp; and Operations teams across the Company to close deals and review product launches. Support negotiation of commercial contracts of all types with various types of vendors (non-SaaS, G&amp;A, various commercial) as needed to support other members of the commercial legal team. Work with our Business Technology and Demand / Sales Teams to aid in building, revising, and improving the current customer contract intake process flow.&nbsp; Conduct internal training as needed. Serve as a trusted advisor and business partner across the Company by providing counsel for accomplishing Flexport’s overall business objectives, including the assessment of claims and complaints, management of disputes, and closure of open legal questions. Be willing to learn new areas of the business, master freight forwarding business, and support the legal team as a whole. You should have:&nbsp;&nbsp; JD and bar admission to practice in any US state. 4+ years of professional experience, preferably in-house. Experience in logistics or transportation and familiarity with applicable legal standards, maritime conventions (COGSA, Montreal, Warsaw, etc), and commercial contract law. Experience with negotiating contracts in logistics, ocean freight, international trade, shipping, maritime, transportation, freight forwarding, or supply chain. Familiarity with capital financing agreements and structures. Desire to expand to support additional business teams as required by Company growth. High focus on organized teamwork, knowledge of contract lifecycle management, workflows, data management, and AI use. Deep understanding of the legal issues pervasive in freight forwarding, trade financing, commercial global business, distribution and fulfillment, and supply chain generally, with the ability to offer support and recognize legal needs of business teams. Ability to interact with internal clients while addressing complex issues in an accurate, clear, and thorough manner. Ability to provide clear operational directions to protect legal interests. A passion for closing deals and getting work done. The ability to multitask, work on your own, and prioritize multiple, often competing for deliverables while managing expectations meeting deadlines. Outstanding interpersonal and communication skills and the ability to coordinate effectively and gain trust and confidence with personnel at different levels. Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, demonstrating flexibility across deal types and time zones. The ability to build relationships and to establish yourself as a trusted advisor and business partner across the Company. The willingness and drive to learn freight forwarding, customs brokerage, distribution and fulfillment, financing, and all other aspects of global supply chain logistics supported by leading technology. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity&nbsp; Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to fill the gap. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs.&nbsp; We're looking for a HR Generalist located in Shanghai, China, this role will be instrumental in supporting and scaling our orientation initiatives, ensuring the seamless execution of all programs, and continuously iterating on the onboarding journey to deliver a best-in-class employee experience. The role will report to Senior People Business Partner. What you’ll do:&nbsp; Organizing and coordinating annual affairs of APAC Flexport Academy (FA) and Tech Academy (TA). Based on business needs, hiring plan, determine the number of sessions and dates of the academies through partner with internal people solutions team, and ensure their successful launch and implementation—including confirming facilitators’ availability, arranging meeting rooms, and distributing relevant training materials to new hires etc. Managing the Navigator Program, covering policy updates, navigators engagement, daily operations and maintenance, and other core matters. Facilitate relevant HR training sessions, observe and feedback facilitators’ quality etc. Implementing the operation of APAC L&amp;D policies, monitor implementation progress, and ensure the policies are executed effectively and in line with regional business needs. Continuously update and improve training content, delivery methods, and other related elements to adapt to the evolving business requirements and optimize training effectiveness. Assist in completing other HR-related tasks assigned by the People Team &nbsp; What you’ll need Bachelor’s degree or above, preferably in Human Resource Management, English, or related fields. At least 3-5 years of HR-related work experience in an international company, preferably with experience in organizing, managing the design, implementation and improvement of training. Detail-oriented, with strong execution, task coordination, and problem-solving skills. Strong analytical and communication skills. Strong awareness and adoption of HR technology and AI tools, with the ability to leverage digital solutions to optimize L&amp;D workflows etc Proficient and fluent in English. Preferably efficient in Netsuite, G Suite, and other online training tools. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

HR Generalist - Contractor

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Role Overview We're looking for a&nbsp;Senior Finance Operations Associate located in Mumbai, India, this role will be responsible for end-to-end processing of Accounts Payable and Accounts Receivable activities, ensuring accurate and timely financial data, strong internal controls, and exceptional vendor and customer service.&nbsp; What you’ll do:&nbsp; You will ensure every outgoing invoice has a valid IRN/QR code before sending it to the customer.&nbsp; You will apply payments to customer accounts in the ERP system with proper remittances. You will monitor aging, and proactively follow up on overdue accounts. You will collaborate with the sales/ operations team to resolve billing issues and disputes; assist with credit memos and refunds as needed. You will review/recon TDS for vendor bills to ensure accuracy and in compliance with company policies. You will assist with employee reimbursements review, ensuring proper approvals and supporting documentation. You will participate in process improvement initiatives to enhance efficiency and controls. You will assist with month-end close related to payables and receivables, including aging analysis and write-offs if necessary, support audit requests and internal controls documentation. What you’ll need Thorough understanding of the freight forwarding GST invoicing process, RCM, and TDS deduction in India. 3+ years of experience in Finance Accounts Receivable/ Payable. Degree in Finance/Accounting or related functions. Strong analytical and communication skills. Proficient and fluent in English. Ability to work in a matrixed environment with multiple stakeholders. Ability to interpret data and present to the key stakeholders. Self-motivated and ability to manage multiple tasks. Preferably efficient in Netsuite, G Suite, Microsoft Excel. Experience in the Freight Forwarding industry is preferred. &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Finance Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Role Overview We are seeking an experienced Senior Financial Accountant to lead our India financial operations. This strategic role moves beyond simple execution; you will act as a controller and business partner, optimizing financial workflows, ensuring strict compliance, and managing cash flow health. You will serve as the primary advisor on tax matters and the key contact for statutory audits. Key Responsibilities 1. Accounts Receivable Management (Order-to-Cash) Local Invoicing &amp; Compliance Oversight: Manage the end-to-end issuance of commercial and statutory tax invoices (E-Invoicing). Ensure strict timeline for IRN/QR code generation to ensure GST compliance. Tax Advisory &amp; Issue Resolution: Serve as the Subject Matter Expert (SME) for Operations on tax logic. Advise on the correct application of SAC Codes, GST rates, and TDS applicability for complex or new service items. Act as the primary point of contact for any tax disputes, customer queries regarding GST credits, or external tax audits related to revenue. Collections &amp; Local Communication: Lead local follow-ups for collections, maintaining direct lines of communication with customers and the Operations team to resolve billing disputes quickly. Manage the AR Group Email, ensuring all remittance advice is actioned immediately. Reconciliation &amp; Reporting: Oversee daily reconciliation of bank receipts against open invoices in the system. Provide weekly aging analysis and risk flags to regional leadership. 2. Accounts Payable Strategy (Procure-to-Pay) Process Optimization &amp; Efficiency: Design and oversee a seamless "Procure-to-Pay" workflow to reduce friction and manual touchpoints. Identify bottlenecks in the freight audit or invoice approval chains and implement solutions (automation or policy changes) to improve processing speed and accuracy. Vendor Aging &amp; Relationship Management: Actively analyze Vendor Aging Reports to prevent backlogs and ensure no critical service disruptions. Strategize payment prioritization to optimize working capital while maintaining healthy relationships with key partners. Cash Flow Strategy: Own the Local Cash Flow Forecast, projecting weekly outflows to ensure sufficient liquidity. Partner with Treasury to optimize funding requests and manage currency exposure where applicable. 3. General Managerial &amp; Strategic Responsibilities Team Leadership: Mentor and manage the Finance Ops team (AR/AP executives), ensuring clear KRA setting, performance reviews, and continuous training on regulatory updates. Statutory Compliance &amp; Audit Lead: Own the entire Compliance Calendar: Ensure timely filing of GSTR-1, GSTR-3B, TDS returns, and Advance Tax. Lead the annual Statutory Audit (IGAAP) and Internal Audits, serving as the primary face to external auditors. ERP &amp; Process Governance: Act as the custodian of financial data integrity. Ensure the ERP setup (whether Tally or Global ERP) complies with MCA Audit Trail requirements and Data Localization rules (Rule 3(5)). Drive process improvements to reduce manual touchpoints in the billing and payment cycles. Reporting: Deliver monthly financial management reports (MIS) including P&amp;L analysis, balance sheet substantiation, and variance commentary to Global Headquarters. Qualifications &amp; Requirements Education: Qualified Chartered Accountant (CA) is preferred Experience: 8–12 years of post-qualification experience, with significant exposure to managing India finance operations in a multinational environment. Technical Expertise: Expert knowledge of GST, TDS, and Corporate Tax. Strong understanding of Ind AS and Companies Act compliance. Hands-on experience with banking portals and cash management. Soft Skills:&nbsp; Strong communication skills to effectively advise Operations teams on tax matters and handle local vendor/customer negotiations. Strong strategic thinking, financial analysis, and leadership skills, with the ability to work independently in fast-changing environments Excellent problem solving skills Experience in the Freight Forwarding industry is preferred. &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Financial Accountant

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes, from emerging brands to Fortune 500s, use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Location: Remote and/or a possible short-term relocation to Hamburg (business dependent) in the first 4-6 months, after which permanent relocation to Warsaw, Poland. The Opportunity: As the Country Operations Lead (Poland), you will play a pivotal role in building and leading Flexport’s Polish operations. As one of our first in-country employees, you will be instrumental in driving regional growth by "wearing many hats." This includes developing deep local market knowledge, engaging key stakeholders, building a culture of operational excellence, and establishing the Flexport brand within Poland. This role is ideal for an individual with a strong problem-solving mindset, deep operational knowledge of the Polish freight market, a high degree of customer obsession, and a willingness to take on new challenges. You will be the subject matter expert for all local operations (FCL, LCL, and Air) and will be responsible for setting up and executing the end-to-end movement of multimodal shipments. Your primary focus will be driving a first-in-class customer experience by obsessing over data quality and on-time performance. &nbsp; You will build, lead, and coach a team of motivated operations experts. Concurrently, you will manage relationships with all internal and external stakeholders—including clients, partners, account management, customs, carriers, and trucking providers. A key part of your role will be to scale operational excellence by using data to manage supply chains and working with our technology teams to drive innovation and process automation. To set you up for success, you will spend the first 4-6 months embedded in one of our base EMEA Offices (e.g., Amsterdam or Hamburg). This period is dedicated to mastering the Flexport operating processes, systems, and software, which will empower you to drive operational quality and best-in-class customer service as you expand operations in Poland. You will: Lead &amp; Develop Team: Hire, coach, mentor, and develop a team responsible for the end-to-end handling of FCL, LCL, Air, and intermodal shipments, preparing them for future responsibilities. Drive Client Growth: Personally represent Flexport’s value proposition by recommending supply chain solutions, identifying growth opportunities, and leading new client implementation. Manage Escalations: Act as the primary escalation point for clients and internal/external stakeholders (carriers, vendors, customs partners), ensuring timely issue resolution. Build Scalable Operations: Establish and continuously improve scalable operational infrastructure and standard operating procedures (SOPs) to maximize efficiency and productivity. Drive Performance &amp; Quality: Be the "front line" in ensuring shipments move on-time, exceptions are handled, and all work satisfies internal KPIs, SLAs, and data quality standards. Manage Financials: Monitor and improve cost-to-serve while mitigating financial leakage and ensuring cost-conscious behavior. Collaborate Cross-Functionally: Drive collaboration across customs, trucking, procurement, and product/engineering teams to ensure operational excellence. Empower Your Team: Empower your team to prioritize key initiatives, experiment to drive growth, and maintain high employee engagement. Be Hands-On: Deep-dive to fill gaps that may be outside your day-to-day remit and support your team in handling high-complexity movements or delicate communications. Align with Stakeholders: Create feedback loops with key stakeholders to align operations with evolving client needs. Overall, your team will: Seamlessly coordinate day-to-day logistics operations with all internal and external partners. Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements. Assist the shipments managed by partners as we drive partner autonomy. You have:&nbsp; A successfully completed a BA/BS degree in Logistics, Supply Chain, Business or high-level vocational qualification equivalent. 5+ years of experience in freight forwarding, logistics / supply chain management, and/or ocean freight operations (multimodal operations experience is a plus) in Poland. Knowledge and understanding of local Port / Terminal / Customs software and operating systems. Fluent in Polish and English (other European languages are a plus). Able to adapt to new technology and can thrive in a fast paced environment Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments. Hands-on, process-oriented, structured thinking with strong problem-solving capabilities. Excellent communication, interpersonal and organizational skills. Ability to effectively build feedback loops within the team, for a product, or service. Teamwork and relationship building. A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem. Designing and optimizing processes. Problem-solving capabilities: Building consensus among people with differing opinions. A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Willing to travel regularly and/or a possible short-term relocation to Hamburg (business dependent) in first 4-6 months, after which permanent relocation to Warsaw, Poland. &nbsp; &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Manager, Global Operations

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; We are looking for a Senior Product Manager to lead Billing &amp; FInTech integrations for our Omnichannel Fulfillment division. As the Sr. Product Manager for Billing &amp; Fintech Automation, you will own the financial engine that powers our logistics ecosystem. You’ll be responsible for transforming complex logistics events into seamless, automated financial transactions. Your goal is to build a billing infrastructure that is as fast and reliable as our physical supply chain. Why this challenge matters: Billing is often the last thing companies think about, but it’s the first thing customers notice when it goes wrong. By automating the "Fin" in "Fintech Logistics," you are directly impacting Flexport’s bottom line and removing the friction that holds global trade back. You will: Vision &amp; Strategy: Define the multi-year roadmap for billing automation, revenue recognition, and fintech integrations within the Fulfillment sector. Complex Logic Modeling: Translate intricate logistics contracts and pricing models into scalable code-driven billing logic. Fintech Innovation: Explore and implement automated payment solutions, credit management, and real-time financial reporting for our global customer base. Cross-Functional Leadership: Partner with Engineering, Finance, Operations, and Sales to ensure that every "shipment out" results in an accurate "invoice out" with zero manual intervention. Data Integrity: Ensure 100% accuracy in financial data flow between our Warehouse Management Systems (WMS) and ERP systems. You should have: Experience: 5+ years in Product Management, specifically within Fintech, SaaS Billing (ERP/Quote-to-Cash), or Logistics Tech. Systems Thinking: You can map out how a physical action in a warehouse triggers a financial event in a ledger. Technical Proficiency: Deep understanding of APIs, SQL, and financial reconciliation workflows. Problem-Solving Grit: Logistics is messy. You need the ability to find elegant, automated solutions for edge cases and "broken" data. Communication: The ability to explain complex financial logic to a software engineer and high-level business impact to a CFO. Demonstrated ability to drive results in complex, regulated industries (Logistics, Fintech, Healthcare, etc.). Experience owning a product roadmap and delivering measurable business impact (e.g., revenue growth, efficiency gains). Bonus points if you have: Experience with NetSuite, Stripe, or high-volume transactional billing systems. A background in 3PL (Third-Party Logistics) or E-commerce fulfillment. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$155,520&mdash;$194,400 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Product Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.&nbsp; We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.&nbsp; We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics &amp; supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. You will Design, develop, test, deploy, and maintain systems that represent the real-world intricacies of logistics entities, such as packing lists, booking notifications, and routing guides. Contribute to code reviews to maintain code quality, share knowledge, and learn from other team members. Collaborate with business partners and product managers to translate complex business problems into elegant technical solutions. Build highly available, secure, and distributed systems within a microservices architecture. Work collaboratively with peer teams on cross-team projects, building solutions that add new functionality to multiple Flexport systems. Rapidly build and launch products incrementally, leveraging best practices around CI/CD to facilitate development. Ensure high-quality standards by incorporating metrics and applying learnings from post-mortems to all services. You should have Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 1+ years of professional experience in full-stack development with demonstrated coding skills. Proficiency in modern programming languages such as Java, Python, Ruby, or Node.js. Proficiency with technologies like databases, API development, and testing frameworks. Proficiency with deploying, monitoring, and maintaining production services. It's a plus if you have: Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS. A bias for action; when you see a problem, you fix it. Ability to convey technical ideas in common terms to business stakeholders, product managers, and engineers alike. Excellent written communication skills. You will work with people all over the world with different primary languages and time zones, so great writing is key. The process By applying to this position, you are applying to a Generalist SWE 1 Pool. We hire talented engineers into this central pool to ensure we find the best fit for both you and Flexport. Interview Process: You will go through a standardized interview process. Team Placement: Specific team matching (e.g., Import, Omnichannel Fulfillment, Forwarding App, Cost Capture, Freight Ops, etc) will be determined at the end of the interview process based on your skills, interests, and the current high-priority needs of our business. Location: This role is based in Bellevue, WA and requires in-person attendance 5 days a week. #LI-Onsite &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$125,045&mdash;$156,307 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Software Engineer I (Generalist)

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity Flexport is a platform for global trade in an industry that comprises 12% of the global GDP. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world’'s fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral to our mission of fixing the user experience in global trade. As a Software Engineer II within our Commerce and Finance organization, you will develop tools that revolutionize end-to-end cost tracking across Ocean, Air, and Trucking logistics. Our mission is to ensure all procurement contracts are digitized, centrally available, and readily accessible to Flexport systems for optimized decision-making - from procurement benchmarking and fulfillment optimization to bill processing and P&amp;L planning. We operate as a platform team, tackling complex logistical challenges by leveraging data insights, AI, and automation across Flexport’s tech stack. You’ll work alongside industry experts on impactful projects that drive efficiency and reliability for our customers and our business. You will Architect the Cost Library: Scale the central hub that captures all global costs and pushes that critical data to Finance and Billing systems. Digitize Global Procurement: Build tools that turn complex contracts into digital data, eliminating manual workflows and providing "single source of truth" visibility. Collaborate: Work closely with business partners, product managers, and operations teams to distill complex business problems into elegant technical solutions. Ship Rapidly: Join a close-knit engineering team that ships to production dozens of times per day. Own Quality: Obsess over metrics and high-quality bars, applying key learnings from post-mortems to ensure system reliability. You should have Experience: 3+ years of professional software development experience with a strong engineering background. Architecture: 2+ years of experience in system design and architecture, including familiarity with OOA/OOD and design patterns. Technical Breadth: Proficiency in modern programming languages; our ecosystem relies heavily on Java, Kotlin, and Ruby on Rails Education: Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. Mindset: A "bias for action"—when you see a problem, you solve it—and an aptitude for learning quickly. Preferred qualifications Finance Tech Expertise: Prior experience in financial technology, billing, or automated procurement is highly preferred. Experience building large-scale, high-performance systems in a multi-tiered, distributed environment. Understanding of performance tradeoffs, load balancing, and operational issues. A love for simple, well-tested code that is easy to extend and hard to break. The ability to convey technical ideas in common terms to both technical and non-technical stakeholders. The process We hire through a standardized Generalist Software Engineering interview process to ensure a high bar for technical excellence. By applying to this role, you are signaling a preference for the Finance and Commerce domain. We are specifically looking for engineers who are excited by the rigor of financial systems and have prior experience in a finance or commerce domain. Interview Process: You will go through a standardized interview process. Team Placement: While a role within our Commerce &amp; Finance Org (such as Cost Capture, Billing, or Procurement Tech) will be prioritized, final team matching will be determined at the end of the process. This ensures we find the best fit based on your specific skill set, interests, and the highest-priority needs of our global business. Location: This role is based in Bellevue, WA and requires in-person attendance 5 days a week. #LI-Onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$147,000&mdash;$183,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Software Engineer II (Commerce)

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Associate Manager of Compliance is a high-impact role responsible for independently managing and developing critical Customs and Trade Compliance programs and projects. This position requires operating with a high degree of autonomy, demonstrating exceptional accountability, and serving as a proactive&nbsp;leader and program owner for both the Customs team and cross-functional stakeholders. The role involves partly owning Customs and Compliance projects and programs, guided by the Compliance Manager, but requires the ability to work independently, build and improve programs, provide guidance, and guide third-party support operators. You Will The Associate Manager is expected to operate as a program owner and subject-matter expert, leading initiatives, triaging major escalations, and mentoring junior team members. Program Management: Partly own and manage a portfolio of compliance programs and projects, ensuring successful completion, adherence to deadlines, accurate documentation, and reporting to the Compliance Manager. Independent Oversight: Independently manage and own a full range of compliance tasks, including the navigation of complex workflow management tools (e.g., Jira), statement payments, entry audits, ensuring the team executes them efficiently. Audit Readiness &amp; Mitigation: Lead and manage internal compliance audits and reviews, identifying and escalating areas of concern, and mitigating risk by implementing robust operational and tech-based solutions. Proactive Program Development: Consistently and proactively identify process inefficiencies, workflow bottlenecks, and areas of significant risk. Build, suggest, and implement effective solutions and programs to enhance operational efficiency while maintaining strict compliance. Standardization &amp; Documentation: Take full ownership of recurring, high-impact compliance processes, seeking to standardize, document, and implement best practices across the Customs organization. Guidance of Third-Party Support: Provide clear direction, guidance, and training to third-party support operators to ensure their work aligns with company SOPs and regulatory requirements. Mentorship &amp; Training: Actively serve as a leader, mentor, and primary resource for Compliance Associates and new hires, leading training, onboarding, and continuous skill development within the Customs organization. Quality Assurance &amp; Review: Regularly lead the peer review process for team members' work (e.g., entries, statements, client files) to enforce accuracy, quality, and strict adherence to company SOPs. Go-To Resource: Serve as the first line of escalation and the go-to resource for peers and junior staff seeking immediate guidance on complex compliance issues. Stakeholder Collaboration &amp; Support: Serve as a key compliance resource and authoritative point of contact for internal and external teams (e.g., Finance, Operations, Legal, Clients, Customs) to facilitate program execution, policy clarification, and complex issue resolution. Effective Risk Communication: Communicate complex compliance risks, mitigation strategies, and regulatory requirements to non-compliance teams in a clear, concise, and business-friendly manner. Complex Issue Resolution: Lead and collaborate effectively across departments to resolve complex, cross-functional compliance issues, serving as the compliance lead in these efforts. You Should Have 5-7 Years experience in customs operations and/or compliance Education: Bachelor’s Degree Licensed US Customs Broker Certified Customs Specialist (CCS) Proven ability to manage projects and work independently with minimal supervision. Strong analytical and problem-solving skills with a focus on attention to detail. Excellent time and task management skills, with a history of meeting and enforcing deadlines. Demonstrated experience in a relevant compliance position or a similarly regulated industry environment. Strong verbal and written communication skills for both internal team leadership and external stakeholder engagement. Commitment to continuous learning regarding industry regulations and best practices. &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$90,000&mdash;$110,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Associate Manager, Compliance

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Craft the story to connect clients with our business About the Role We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations. You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward. You Will Production Design: Translate creative direction into polished, pixel-perfect assets for campaigns, events, and product launches. Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers. Presentation &amp; Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective. Illustration &amp; Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling. Photo Editing &amp; Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment. Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand. You Should Have 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company. A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy. Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides. Well-versed in leveraging AI to enhance the creative process. Experience working within and evolving brand guidelines. Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously. Experience managing creative vendors or freelancers is a plus. Familiarity with web development or CMS platforms [Contentful]. &nbsp; #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$90,000&mdash;$110,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Your responsibilities as a Customs Entry Clerk&nbsp;include, but are not limited to the following: Digitally prepare and file all documentation required to custom clear goods using our bespoke software, managing a large client base shipping multiple commodities. Review, organize, and analyze incoming documents to ensure compliance with local Customs Regulations, and provide necessary documentation to other government agencies when required (MSA, IPAFFs, etc.). Confidently classify goods and provide expert advice to clients. Identify opportunities to use Preferential Trade Agreements on a per-shipment basis and understand how to read free trade agreements. Maintain excellent working relationships with clients by providing first-class customer service. Be obsessed with finding solutions, thinking outside the box, and becoming a trusted trade advisor. Manage mid-level projects within the team to drive operational processes and efficiency. Prerequisites: Experience in customs, including handling customs declarations and managing a high volume of entries and clients. Familiarity with Customs product classification, the UK tariff, and handling a range of commodities including goods requiring specific licenses. Understanding of special procedures is a bonus. Excellent communication, interpersonal, and organizational skills with next-level logistical problem-solving abilities—finding solutions to complex client problems is essential. An obsession with client happiness and success. High level of computer literacy with an all-digital, paperless approach. Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. What's in it for you? An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Lunches: Claim back up to GBP 15 per day for lunch allowance on office days 25 working days as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales. Health insurance: Flexport offers employees in UK private medical insurance including a dental care Group Life Insurance&nbsp; Pension plan: Flexport offers employees in the UK a workplace pension plan&nbsp; Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success&nbsp; Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members. Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Customs Entry Clerk

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Help our customers improve their global supply chains The Opportunity:&nbsp; As an Air Operations Associate, you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. This role combines hands-on operations, customer service, and documentation work - helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability. &nbsp; What You’ll Do: Execute end-to-end air shipments : Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided. Input data into system to create file, completing Mawb and Hawbs, ensure correct &amp; on time handling of files, file AMS or submit EDI (FHL/FWB) as required Timely invoicing to clients/ agents as well as checking and confirming incoming invoices of sub-contractors on time &amp; correctly. Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors’s standards and services. Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs. Handle customers statistics and reports or any special request for improving the system. Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data. Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience. Drive improvement: Identify and suggest process enhancements to increase efficiency and quality. Take ownership: Support teammates and take on additional tasks when needed/ required. What We’re Looking For: Bachelor’s degree in logistics, supply chain, business, or related fields. 1–2 years of experience in air operation or related roles in freight forwarding/logistics. IATA Certification Good communication of written and spoken English. Detail-oriented, structured, and eager to learn global supply chain operations. Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times. What You’ll Gain: Deep expertise in air freight operations (imports, exports, intermodal). Hands-on exposure to international logistics systems (carriers, customs, warehouses). Opportunity to grow into Senior Associate, Team Leader, or Account Management roles. Be part of a fast-growing international company with training and development from global experts. &nbsp; &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Air Operations Associate, Gurgaon

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Help our customers improve their global supply chains. The Opportunity:&nbsp; Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.As a Global Ocean Operations Associate, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role will work very closely with peers and supervisors to problem solve. You will:&nbsp; Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery Follow standard operating procedures (SOP) that Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed Your team will: Seamlessly coordinate day-to-day logistics operations with internal and external partners such as air carriers, cartage partner, customs, and warehouses Execute the end-to-end movement of freight within a regional network You should have: Bachelor’s degree Minimum 2 years of global forwarding or related work experience&nbsp; Growth mindset - always looking for ways to improve yourself and your work 1-2 &nbsp;years of industry experience in Air Freight, import compliance, or Warehousing is encouraged Strong critical thinking skills and attention to detail Effective communication and interpersonal abilities Ability to work effectively in a collaborative team environment Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment Proficient in MS Office or Google apps &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Ocean Operations Associate, Mumbai

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region. You Will: Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients. Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management. Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet. Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services. teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes. You will create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands. You will stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change. You should have: An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results. Experience working with complicated global team matrices and drive desirable solutions and results. Experience building client relationships globally and leveraging those relationships to grow the business partnership. Passionate about achieving team success; able to inspire and motivate the team. Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable. Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized. Excellent presenter and communicator on all channels (written, verbal, phone, media) Exceptional negotiation and problem-solving skills Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures. Highly collaborative; track record of building strong internal and external relationships. High integrity and ethics; style and behavior align with Flexport’s values A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Associate, Account Management, Gurgaon

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Your responsibilities as a Customs Senior Associate / Associate Manager include, but are not limited to the following: Act as the Nominee Broker for our Corporate License application and maintenance Build and maintain a framework that allows for 100% compliance with ABF and DAFF regulations Be a Customs expert, keep up to date with everything customs - staying ahead of new legislation in the region/country Help to advise clients on best practices for import, export and new / evolving legislation&nbsp; Execute daily customs operations, design, build and document Standard Operating Procedures (SOPs) to shape the new customs team&nbsp; Partner with the Commercial team to attend discovery calls, provide sales support and technical customs advice (HS classification, FTA eligibility, Valuation) that helps win new business&nbsp; Provide high-level guidance to clients on complex customs topics Maintain excellent working relationships with clients by providing first-in-class customer service. Be a trusted trade advisor to clients Be a clear communicator, customs is complex enough - let’s simplify it Manage our Australia customs P&amp;L&nbsp; Help build and optimise Flexport Australia’s customs products and services with technology!&nbsp; Prerequisites: 5+ years of current experience in AU Customs Broking (post-qualification) Familiarity with Customs product classification, valuation, free trade agreements, and a master of the local tariff Have worked in or helped to supervise a customs brokerage team&nbsp; Excellent communication, interpersonal, and organizational skills - Be able to simplify complex problems and communicate complex customs information to internal/external stakeholders Next-level logistical/Customs problem-solving skills, finding solutions to complex client problems is a must An obsession with client happiness, you succeed when they succeed Embrace a builder’s mindset — shape, expand and enhance our capabilities and products for the future. Technology first mindset is key&nbsp; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it. High level of computer literacy. No paper. All digital. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Customs Senior Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; We are looking for a highly organized and detail-oriented Senior People Operations Associate to join our dedicated People Team. If you enjoy working with people and have a passion for making HR processes run smoothly, this could be the perfect fit for you! In this role, you’ll help keep our HR operations on track across our APAC offices by providing support to employees and managers. You’ll handle various employee transactions, ensure our data stays accurate, and help with different HR initiatives. Plus, you’ll have the chance to help us improve our HR policies and processes on a regional and global scale. If you’re ready to make a positive impact and collaborate with a great team, we’d love to hear from you! You Will:&nbsp; Driving and handling Tier 2 level employee transaction complex tasks from a People Operations perspective. Data Management: Manage and maintain employee data in Workday, including data loads and Workday audits.&nbsp; Employee Support: Act as a secondary point of contact for employee escalations, providing timely and helpful responses. Reporting &amp; Analytics: Generate, analyze, and improve Workday reports to support data-driven decision-making. Process Improvement: Proactively identify opportunities to improve existing HR processes and procedures, and contribute to the implementation of solutions. Collaboration: Collaborate effectively with the broader People Team (regionally &amp; globally) on various projects and initiatives, and provide thought partnership to our internal stakeholders (compensation, immigration, compliance, payroll, IT, recruiting, benefits) by becoming subject matter expertise on all people ops related matters, support people ops manager to manage external vendors and service providers. Documentation: Draft and prepare employee documents including employment contracts, job change addendum, and contract renewal reminders and coordinate the hands-on execution of document signing. Payroll and Tax Return Preparation: Assist with payroll preparation by processing main cycle payroll, termination payments, leaves of absence (LOA), time off, and short-term sick leave. Policy Development: Assist in the development and implementation of HR policies and procedures, ensuring compliance with local labor laws and regulations, with a focus on understanding compliance requirements. Identify areas of improvement and automation opportunities, Communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings Manager Support: Execute tasks and projects as directed by the People Solutions Manager. You Should Have:&nbsp; At least 5 years of experience as HR/People Operations Associate or HR Generalist role, preferably in a startup or rapid growth company. Bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Proven experience processing a wide range of HR transactions. Strong understanding of HR best practices across Southeast Asia countries. Experience with Workday HRIS is a must. Demonstrated understanding of employment laws and compliance requirements, particularly within Southeast Asia. Demonstrated ability to organize and prioritize a high volume of concurrent tasks and responsibilities. Excellent organizational skills and attention to detail. Strong written and verbal communication skills in English and Vietnamese. Ability to maintain confidentiality and handle sensitive information with discretion. Excellent drafting and policy creation skills. Advanced proficiency with Excel and/or G-Suite applications (Gmail, Docs, Sheets, Calendar). Open minded, strong adaptive on change management. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior People Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: Help streamline client’s customs processes Flexport is experiencing massive growth with 3000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Customs Partner Analyst to join our Customs Team. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry.&nbsp; You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade. You will: Validate information required to clear customs in various countries Digitally prepare documentation required to customs clear goods to various partners across EMEA Manage inbound and outbound shipments for multiple different clients utilizing Flexport Customs Work with clients, manage expectations, and have a client-centric approach Organize and digitally store inbound documentation Validate classifications provided by our clients and provide advice to clients Identify the potential for the use of a Preferential Trade Agreement on a per-shipment basis&nbsp; Maintain excellent working relationships with clients by providing first-in-class customer service. Become and be a trusted trade advisor to clients Invoice clients through our in-house bespoke software You should have: 0-2 years of experience in customs, including hands-on experience with customs declarations (familiarity with customs product classification and the EU tariff is a plus) Ability to manage high volumes efficiently and accurately Excellent communication, interpersonal, and organizational skills Strong problem-solving abilities with a knack for finding solutions to complex client challenges A client-first mindset - you're committed to their success Initiative to challenge the status quo and improve broken processes High level of digital proficiency - we operate in a fully digital environment What's in it for you? An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Lunches: Claim back up to GBP 15 per day for lunch allowance on office days 25 working days&nbsp;as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales. Health insurance: Flexport offers employees in UK private medical insurance including a dental care Group Life Insurance&nbsp; Pension plan: Flexport offers employees in the UK a workplace pension plan&nbsp; Equity program:&nbsp;all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success&nbsp; Employee assistance program&nbsp;via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members. Parental leave benefit:&nbsp;Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: Flexport is a freight forwarder and logistics platform using modern software to make global trade easier for everyone. We are solving complex problems on a global scale, and disrupting a multi-trillion dollar industry that has remained stubbornly unchanged. With 40+ offices and warehouses globally, we help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving goods between any two places on the planet. Due to our exciting growth here in Europe we are now looking to grow our Sales team and are seeking innovative individuals who can help take us on our journey to the next level.&nbsp; You will:&nbsp; Based in our dynamic EMEA HQ in Amsterdam, you will join our growing team of Sales Representatives that are playing a crucial role in Flexport European growth plans. Strategically and with a lot of creativity you will be tasked to getting in touch with good fit companies that want to engage in a conversation with Flexport. No two days will be the same in this challenging role where you will be responsible for: Identify and create new sales opportunities for Flexport Europe; Working with Account Executives all over Europe to identify and prioritize strategic opportunities; Demonstrating the value of our offering through phone calls, email, and other social mediums. This role will give you the opportunity to learn how global trade works from the ground up and build the foundation for your career in tech sales. You will be shadowing Account Executives in meetings and other activities to help you acquire the skills you’ll need for your next role on the Flexport sales team. This is an excellent opportunity to join a dynamic team in a business that is going to coach and develop you. We view our sales development teams as the talent engine for the rest of the sales organisation. Meaning: we give you the tools to be empowered and really take your sales and consultative skills to the next level. You’ll be joining a sales team with a lot of emphasis on great culture, a place to succeed and focus on career development. Together, we make this a fun &amp; dynamic place to work. You should have: We are looking for high energy people who want to learn and develop their sales skills. Who are enthusiastic communicators, love being on the phone and adding value to customers, able to empathize and present solutions to suit their needs. This role would suit someone who had a bachelor degree or higher and is commercially minded, with some sales or commercial experience in their pocket. Above all: they’re solution oriented and looking to work in a quickly adapting tech environment. This role requires fluent Dutch and English languages knowledge, both spoken and written. So if this sounds like you, apply to learn more! Please note that fluency in both Dutch and English is required. We kindly ask our candidates to apply with a CV in English!&nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp; Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam 25 working days as vacation days based on full time employment. Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp; A defined pension contribution scheme Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Sales Development Representative

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Moving goods across international borders remains the last and most gnarly problem in unlocking the full potential of global trade. While anyone can found a company these days, set up a webshop and receive international payments, getting a container from a factory in Asia to your warehouse in Rotterdam or Chicago remains so complex that you need specialized people to handle this for you.&nbsp; The Customs team is changing this, by automating customs declarations to an unprecedented level. We bring automation that is currently only available to the world's largest companies who have the money to invest in such tooling, to every entrepreneur who wants to move any amount of goods. On top of that, being a tech-first customs broker we can give our clients unparalleled insight into their customs processes providing them with significant cost savings, better risk control and significantly better inventory control. This allows companies to provide a more reliable service to their customers, at a more competitive price. Team Projects: Developing the world’s first public customs API any third party can integrate with to clear goods Automating the customs clearances to an unprecedented level by making it by going fully digital, having best-in-class integrations, and leveraging AI. Earning our customers money by giving them insight into their data allowing them to optimize their filings or leveraging incentive programs better.&nbsp; Things we ❤️ Modeling extremely complex and ambiguous domains into fully automated workflows Building highly performant and reliable Kotlin services on our cutting edge infrastructure platform Collaborating with our end users across the globe to make the best possible product for them: removing toil and surfacing interesting cases Leveraging AI in a safe way to eliminate toil and mundane work for customs brokers. &nbsp; You will be responsible to: Work closely with business partners and product managers to distill complex business problems into elegant technical solutions. Work on systems that represent the real-world intricacies of logistics entities and the process of moving cargo in and out of countries. Build and launch products rapidly and incrementally. We ship to production dozens of times per day. Geek out about shipping, customs regulations and logistics. (We do this often.) What you’ll build: Figure out the most efficient way for our customers and partners to participate in the process of moving freight across borders. Design and build deep, complex integrations with government agencies and partners. Automate archaic customs filing processes and save the operations team thousands of phone calls per week. Deliver supply chain insights to logistics teams via a world-class analytics experience. Create beautiful and efficient domain models for the incredibly complex world of freight forwarding. &nbsp; You should have: ± 2-4 years of experience writing software, and a strong engineering background. A love of simple, well-tested code that is easy to extend and hard to break. The ability to convey technical ideas in common terms to business partners, product managers, designers and engineers alike. A bias for action. When you see a problem, you solve it. A desire to develop your tooling repertoire. We are tech-agnostic regarding candidate background, but our platform is built with Ruby. Non-optional: an aptitude for learning quickly. How we work: We come to the office at two to three times a week to hang out, have lunch, white board, and collaborate We have the latest and greatest hardware and software for you to work with We’re agile, but not married to a single doctrine like scrum. The teams decide how they work best. Stack: we’re coming from a React/Flow + Ruby on Rails monolith, and moving to React/Typescript, Kotlin Microservices on Kubernetes. We also use and love GraphQL, GRPC, Postgres, Kafka and Snowflake Other perks: Incredible stock option plan (RSUs), that has tremendous growth potential Yearly bonus: a yearly bonus of 10% of your base salary Free breakfast AND lunch/snacks: there is such a thing as free lunch (catered, seasonal, warm! We can prove it in our office Fully covered health insurance and dental care Pension plan Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Software Engineer I, Customs

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity Flexport IT is looking for a Senior Systems engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.&nbsp; Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.&nbsp; Own the lifecycle management across our core collaboration and endpoint management platforms.&nbsp; Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows). Monitor system health, performance, and usage; proactively resolve or escalate issues. Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes. Perform investigations/discovery across our systems for Legal and HR.&nbsp; Assist in vendor management and product evaluations. Drive solutions and project work. Onboard new applications for single sign-on. Develop and maintain technical operating procedures, policies, and engineering roadmaps. Work closely with the Security team to ensure the platform is designed and implemented with security best practices. Provide Tier 3 IT support. You should have: Bachelor's degree in Computer Science or related field (or comparable experience). 5+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management. Ability to communicate and collaborate effectively across technical and non-technical teams. In-depth knowledge of email delivery flow, IT security, and IAM concepts. Understanding of RBAC and permissions model across core SaaS applications. Scripting and automation experience. Strong problem-solving and analytical skills. Migration experience from MS Office365 to Google Workspace is a plus. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$115,200&mdash;$144,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity Flexport IT is looking for a Senior Systems engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.&nbsp; Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.&nbsp; Own the lifecycle management across our core collaboration and endpoint management platforms.&nbsp; Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows). Monitor system health, performance, and usage; proactively resolve or escalate issues. Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes. Perform investigations/discovery across our systems for Legal and HR.&nbsp; Assist in vendor management and product evaluations. Drive solutions and project work. Onboard new applications for single sign-on. Develop and maintain technical operating procedures, policies, and engineering roadmaps. Work closely with the Security team to ensure the platform is designed and implemented with security best practices. Provide Tier 3 IT support. You should have: Bachelor's degree in Computer Science or related field (or comparable experience). 5+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management. Ability to communicate and collaborate effectively across technical and non-technical teams. In-depth knowledge of email delivery flow, IT security, and IAM concepts. Understanding of RBAC and permissions model across core SaaS applications. Scripting and automation experience. Strong problem-solving and analytical skills. Migration experience from MS Office365 to Google Workspace is a plus. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity Flexport IT is looking for a Senior Systems engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.&nbsp; Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.&nbsp; Own the lifecycle management across our core collaboration and endpoint management platforms.&nbsp; Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows). Monitor system health, performance, and usage; proactively resolve or escalate issues. Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes. Perform investigations/discovery across our systems for Legal and HR.&nbsp; Assist in vendor management and product evaluations. Drive solutions and project work. Onboard new applications for single sign-on. Develop and maintain technical operating procedures, policies, and engineering roadmaps. Work closely with the Security team to ensure the platform is designed and implemented with security best practices. Provide Tier 3 IT support.&nbsp; You should have: Bachelor's degree in Computer Science or related field (or comparable experience). 5+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management. Ability to communicate and collaborate effectively across technical and non-technical teams. In-depth knowledge of email delivery flow, IT security, and IAM concepts. Understanding of RBAC and permissions model across core SaaS applications. Scripting and automation experience. Strong problem-solving and analytical skills. Migration experience from MS Office365 to Google Workspace is a plus. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$115,200&mdash;$144,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity Flexport IT is looking for a Senior Systems engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.&nbsp; Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.&nbsp; Own the lifecycle management across our core collaboration and endpoint management platforms.&nbsp; Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows). Monitor system health, performance, and usage; proactively resolve or escalate issues. Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes. Perform investigations/discovery across our systems for Legal and HR.&nbsp; Assist in vendor management and product evaluations. Drive solutions and project work. Onboard new applications for single sign-on. Develop and maintain technical operating procedures, policies, and engineering roadmaps. Work closely with the Security team to ensure the platform is designed and implemented with security best practices. Provide Tier 3 IT support.&nbsp; You should have: Bachelor's degree in Computer Science or related field (or comparable experience). 5+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management. Ability to communicate and collaborate effectively across technical and non-technical teams. In-depth knowledge of email delivery flow, IT security, and IAM concepts. Understanding of RBAC and permissions model across core SaaS applications. Scripting and automation experience. Strong problem-solving and analytical skills. Migration experience from MS Office365 to Google Workspace is a plus. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: Flexport has centralized all Control Tower implementations into a dedicated Center of Excellence. We are looking for a high-impact Implementation Manager to lead our most complex, large-scale North American customer awards. This is not a traditional freight implementation role. You will be the architect responsible for onboarding our most strategic customers onto Flexport’s Order Management (OM) and Booking Management (BM) software suites. You will sit at the intersection of global logistics, enterprise software, and technical integrations, acting as the primary "connective tissue" between the customer, Sales, Operations, and our Ecosystem/Product teams. What you'll do:&nbsp; Architect the Future: Lead end-to-end implementations for large, complex Control Tower awards, moving customers from award to a fully integrated, live "steady state." Technical Solutioning: Act as the subject matter expert on OM/BM feature functionality. You will guide customers through complex data integrations and digital process mapping. Drive the "Figure It Out" Culture: As this product suite is rapidly evolving, you will proactively identify gaps in the process, jump on screen shares to solve real-time puzzles, and document solutions to enable the rest of the organization. Orchestrate Stakeholders: Serve as the "Project Command Center," holding Account Executives, Operations, Ecosystem developers, as well as customers accountable to tight timelines and high-fidelity data standards. Continuous Innovation: Partner with Product and Sales to iterate on implementation collateral (e.g. AI-driven kickoff videos and standardized UAT (User Acceptance Testing) templates) Strategic Escalation: Proactively identify risks in the implementation lifecycle and escalate effectively to leadership to ensure target go-live dates are met. What you'll need: Professional Experience: BA/BS degree with 4+ years of experience in supply chain consulting, enterprise software implementation, or complex project management. Stellar Communication: The ability to "talk shop" with technical developers and "talk strategy" with enterprise customers. You must be able to deliver clear, concise written and verbal status updates that define risks and next steps. Technical Fluency: A strong interest in (or experience with) ERP integrations, EDI/API workflows, and software-as-a-service (SaaS) value propositions. Program Management Mastery: Next-level organization skills. You should be comfortable managing a pipeline of multiple large-scale implementations simultaneously without losing sight of the details. The "Builder" Mindset: You thrive in the "gray area." If a process doesn't exist, you enjoy building it, documenting it, and training others on it. Urgency &amp; Accountability: A track record of "figuring stuff out." You act with urgency, escalate when others aren't doing their part, and take full ownership of the customer’s success. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Implementation Manager, Control Tower

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity: The global supply chain is one of the most heavily regulated industries for all parties involved.&nbsp; Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.&nbsp; The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. We are looking for a Trade Advisory Associate (Post Entry Team) to help build out our Post Entry team, who will mainly focus their day to day on managing and executing post entry filings on behalf of the Trade Advisory team.&nbsp; You will: Support trade advisory team with filing post entry filings, including post summary corrections and protests.&nbsp; Monitor liquidation statuses of post entry filings and alert internal and external stakeholders as needed. Maintain and update the PSC filings trackers on an ongoing basis.&nbsp; Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources. Monitor deadlines and manage multiple PSC projects at a given time. Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients. Ensure project timelines, statuses, and invoices are appropriately managed and delivered. Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations. Interface with CBP and our clients and offer timely responses, elevating where necessary. Maintain active communication with clients, customs and other government authorities, and internal stakeholders. Support Trade Advisory infrastructure and administrative requirements. You should have: Bachelor's degree from an accredited college/university. Licensed Customs Broker highly desired, J.D. or graduate degree a plus 2-3 years trade related experience working in house, at customs brokerage, consulting or law firm preferred. 2-3 years experience in professional services. Strong technical and business writing skills. Strong interpersonal skills and the ability to stay on top of multiple tasks and projects Expertise with Microsoft Office suite and Google equivalents. Strong data analytical skills. Strong industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information. This is a fixed-term contract position. Please note that the contract duration and weekly schedule (Full-Time vs. Part-Time) will be finalized at the time of offer. #LI-Hybrid The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$60,480&mdash;$90,720 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Trade Advisory Associate, Post Entry (Fixed-Term Contract)

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: &nbsp;As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable. You Will: Lead Portfolio Reviews &amp; Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements. Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions. Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations. Own Compliance &amp; Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations. Build &amp; Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection. Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies. Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation. You Should Have: 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred). Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions. Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management. Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios. Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus. Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops. Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus). &nbsp;Why Flexport: You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$77,900&mdash;$97,400 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Credit Analyst, Capital Portfolio Analytics

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity:&nbsp; The global supply chain is one of the most heavily regulated industries for all parties involved. &nbsp;Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions. The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade. You will: Help lead the team of customs and trade advisors. Develop and roll out new trade advisory service offerings Own the team’s long range plan and build the strategy to grow and meet aggressive goals. Do whatever it takes to help our clients to resolve trade related questions and problems. Strive to create an agile technology focused high performance culture. Manage a team and be a proactive leader to build and grow Trade Advisory services. Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics. Use creativity to improve operational efficiency, leadership communication, and revenue growth. Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements. Review, comment and help finalize client deliverables prepared by associates including memos and presentations. Monitor client deadlines and prepare submissions to CBP. Maintain active communication with clients, customs and other government authorities, and internal stakeholders. Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients. Organize and execute internal and external trade related communications. Support Trade Advisory infrastructure and administrative requirements. You should have: &nbsp; Bachelor's degree from an accredited college/university. Must have Licensed Customs Broker required, J.D. or graduate degree Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm. 3-5 years experience managing associates, projects, and business metrics. Strong technical and business writing skills. Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations. An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information. Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills. Expertise with Microsoft Office suite and Google equivalents. High level of computer literacy. No paper. All digital. A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$103,320&mdash;$154,980 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Trade Advisory Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: &nbsp;As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable. You Will: Lead Portfolio Reviews &amp; Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements. Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions. Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations. Own Compliance &amp; Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations. Build &amp; Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection. Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies. Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation. You Should Have: 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred). Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions. Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management. Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios. Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus. Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops. Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus). &nbsp;Why Flexport: You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Sr Credit Analyst, Capital Portfolio Analytics

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: Tired of the traditional operating model of the freight forwarding industry? Want to join the most disruptive force for good in global commerce? At Flexport, our mission to make global commerce so easy there will be more of it.&nbsp; We believe that global trade should work better for everyone.&nbsp; Over the last decade, we have grown faster than&nbsp; any freight forwarder in history by taking a technology first approach to the industry’s biggest challenges and building a team of passionate experts to transform global logistics.&nbsp; As a member of the Account Management team, your mission is to ensure operational and commercial excellence for the global key account(s) you are assigned.&nbsp; You will be the face of, and the central point of contact for one or more of our largest and most strategic clients globally.&nbsp; This is the golden opportunity to help expand our business in Vietnam.&nbsp; Responsibilities: Serve as the primary point of contact for assigned strategic clients, ensuring a seamless and high-quality service experience across all Flexport solutions Drive daily coordination between the client / their supply chain stakeholders and Flexport operations teams to deliver on client expectations and resolve service issues proactively Monitor and report service performance across functions and regions to ensure all products are delivered at or above agreed standards Conduct regular business reviews with internal and client stakeholders to track performance, surface insights, and align on strategic goals Analyze pricing and service proposals to help clients navigate cost vs. quality/lead time trade-offs and recommend solutions that maximize client satisfaction and Flexport margin and revenue Build and maintain strong relationships with client decision-makers through daily communication and on-site engagement Identify growth opportunities within accounts and partner with sales to expand Flexport’s share of wallet and drive total sales conversion&nbsp; &nbsp; You should have: 5+ years of client-facing experience, ideally in logistics, freight forwarding, or supply chain management Hands-on experience managing freight forwarding operations across ocean, air, and ground; experience with global enterprise accounts strongly preferred Proven expertise in customer service and executive-level business communication Demonstrated success in building and expanding client relationships to drive account growth Experience operating in cross-functional, multi-national environments with complex stakeholder landscapes Strategic mindset with strong planning discipline; able to translate high-level objectives into actionable execution Strong negotiation and problem-solving skills with a bias for resolution and client success Highly collaborative team player with a track record of building trusted internal and external relationships Uncompromising integrity and alignment with Flexport’s core values A "compliance-first" approach, understanding the critical role of regulatory alignment in a global logistics environment Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Account Service Delivery Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Support the operational excellence that drives our business forward The Opportunity We’re looking for an experienced, sharp, and highly trustworthy Executive Assistant in direct support of our VP, Americas. You’ll work alongside leaders to maximize their ability to focus on the team’s key priorities in supporting Flexport’s continued growth.&nbsp; This role is ideal for someone who thrives in a fast-moving, ambiguous environment, and who brings a calm, strategic presence to dynamic executive offices. You will act as a force multiplier, managing day-to-day operations, enabling strategic alignment, and strengthening communication across the business. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, coordinating domestic and international travel and leading high-impact strategic projects aligned with Flexport’s growth and profitability goals. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. You will: Serve as a strategic partner to your assigned executive (VP, Americas) by managing schedules, priorities, and key communications with precision and foresight. Coordinate cross-functional interactions with senior leaders, external partners, board members, and other key stakeholders. Anticipate needs, problem-solve on the fly, and help your executive stay ahead of their most critical workstreams. Own and drive logistics for high-impact initiatives, travel, meetings, and events (e.g., QBRs, off-sites, internal communications).&nbsp; Handle confidential and non-routine matters with discretion, judgment, and professionalism. Prepare and organize data and reports, identifying insights or solutions when needed. Support heavy calendar management, domestic/international travel, expenses, POs, and other administrative tasks with speed and accuracy. Build trusted relationships with internal stakeholders, including the broader C-Suite and their EAs. You should have: A BA/BS degree and 3-5+ years of experience supporting senior executives in fast-paced, high-growth environments (tech or start-up experience preferred). Impeccable communication skills — concise, clear, and thoughtful, with strong writing ability. A track record of handling sensitive matters and navigating complex dynamics with diplomacy and sound judgment. Strong emotional intelligence, with the ability to anticipate needs, resolve issues proactively, and foster a culture of trust. A bias for action — you operate with urgency, adapt quickly, and keep momentum high even when the path isn’t perfectly clear. Deep commitment to Flexport’s values and mission, with a genuine interest in business, culture, and making organizations better from the inside out. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Executive Assistant

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity We are currently seeking highly motivated individuals for a full-time position as an Operations Manager in one of our fulfillment centers. As a key member of the Flexport team, you will take on a leadership role responsible for managing operations and a team on the operating floor. This position offers a unique opportunity to invest in others, cultivate a collaborative leadership style, and contribute to shaping the future of logistics. We are looking for candidates who are eager to take on this challenge, be part of our dynamic and innovative organization, and make a lasting impact on the industry. Location:Atlanta, GA You Will Lead, coach, manage, and develop a team of 200+ associates and 4+ salaried managers, ensuring their productivity, engagement, and professional growth. Communicate and enforce policies and procedures, serving as the primary source of information for the team, while ensuring compliance, consistency, and taking corrective action when necessary. Create, manage, and support recognition programs to foster a positive work culture and boost employee morale. Implement and maintain safety programs, ensuring compliance with OSHA regulations to provide a safe work environment for all associates. Establish and enforce procedures for building security and product loss prevention, mitigating risks and minimizing inventory shrinkage. Serve as a key member of the Operations team, holding the position of Operations Manager in one of our largest fulfillment centers nationwide. Own and report on performance metrics within the fulfillment center, including on-time receiving and shipping, inventory accuracy, and packing quality. Set and uphold strict Service Level Agreement (SLA) expectations for yourself and your team, delivering clear verbal and written reports on performance and developing action plans as needed. Collaborate with cross-functional teams to troubleshoot and resolve fulfillment-related issues, ensuring smooth operations and customer satisfaction. Act as the escalation point for risk mitigation and issue resolution, providing timely and effective solutions. Identify gaps in inventory accuracy, analyze root causes, and drive strategic initiatives to improve processes and achieve higher accuracy levels. Analyze defect rates, identify trends, and recommend operational improvements internally and across the network to enhance efficiency and reduce errors. Contribute to the development of Standard Operating Procedures (SOPs) by documenting best practices and lessons learned, ensuring standardized and optimized processes. Work closely with the Growth and Engineering teams, prioritizing the resolution of systemic problems and driving continuous improvement initiatives. Own CPU and cost metrics.&nbsp; You Should Have A minimum of 4 years of experience managing a team of 4 or more salaried individuals. Physical capability to lift up to 49 pounds with or without reasonable accommodation. Willingness and ability to frequently engage in physically demanding tasks such as pushing, pulling, squatting, bending, and reaching. Ability to stand/walk for extended periods, typically up to 10-12 hours. Comfort working in an environment with varying noise levels #LI-onsite &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Operations Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Are you looking for the opportunity to make an immediate impact on a global, trillion dollar industry? If so, then Flexport might be the place for you. Flexport is on a mission to make global trade easier -and more efficient- for everyone. We are revolutionizing an industry that touches every person on Earth, every day. This means solving some of the world’s most complex challenges, while our company grows at a breakneck speed. We are looking for an organized, motivated and detail-oriented person to join the Product Management Customs technology team to lead Customs filing products. As part of the Customs team, you will lead projects that structure, manage and automate import entry filing work that Flexport offers to our brokers and the outcome of those filings to our clients, aiming to deepen our relationship with those clients. The ideal candidate brings strong business acumen and curiosity to a complex domain and strives to make the most intelligent and cost efficient products ever built in the industry. As Product Manager, you will drive alignment across a complex landscape with Engineering teams, deep dive with our Operations team, and be open to learn from industry veterans. You will have the chance to work on products that are both zero to one and maturing with thousands of clients and critical internal users. You will get a chance to help shape the future of Flexport. You will: Execute on a user-first product vision for improving our Customs filing software to be optimized for cost while remaining compliant and timely Build a strategic vision for customs automation, and work backwards from this vision to create short and long-term roadmaps Become a domain expert, deeply understanding the market and competitive landscape to solve real problems with technology Develop products that reduce the cognitive load on the user, and are simple and effective Dive into the data, developing meaningful business objectives and metrics to measure your team’s progress Establish and continuously improve Flexport’s product processes Learn to work with and balance the needs of a diverse set of stakeholders You should have: ≥ 4 years of experience as a Product Manager, preferably within both startup and complex environment Experience in B2B products&nbsp; Experience in supply chain/logistics is a big plus Understanding of the software development lifecycle and ability to relentlessly prioritize and focus on key deliverables Experience crafting long term vision and quarterly roadmaps from market insights and customer research Ability to contribute to a highly complex set of products in a rapidly changing domain Business acumen with curiosity to learn and become an expert on a complex product What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp; Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam 25 working days as vacation days based on full time employment. Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp; A defined pension contribution scheme Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Product Manager, Customs Products

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: We are seeking a highly skilled and experienced Site Leader to oversee the operations of our 600k SQFT fulfillment center. As the Site Leader, you will be responsible for managing a team of 300+ associates and ensuring efficient and effective functioning of the facility. Your exceptional leadership, strategic thinking, and operational expertise will be crucial in driving the success of our fulfillment center. This role will require expertise in managing both direct-to-consumer (D2C) and business-to-business (B2B) fulfillment operations, with a hands-on approach to driving efficiency, cost reduction, and customer satisfaction. Join us to build and develop a world-class fulfillment center and contribute to the continued growth of Flexport. You will: Leadership and Team Management: Provide strong leadership, guidance, and mentorship to the entire team, fostering a positive and productive work environment. Manage and develop a high-performing team of 300+ associates, including hiring, training, coaching, and performance management. Lead a team of 10 salaried employees, including department managers and supervisors, ensuring their success and alignment with organizational goals Operational Excellence: Oversee the day-to-day operations of the fulfillment center, ensuring efficient and accurate processing of orders, inventory management, and shipping for both D2C and B2B customers. Develop and implement operational strategies to optimize productivity, quality, and customer satisfaction. Establish operational distinctions for D2C vs. B2B fulfillment, ensuring proper flow paths, picking methodologies, and shipping requirements are met. Continuously monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement and achieve operational targets. Foster a culture of safety, ensuring compliance with all applicable health and safety regulations and implementing measures to minimize workplace accidents and injuries. Budgeting and Cost Management: Develop and manage the fulfillment center's budget, ensuring financial objectives are met while maintaining operational excellence. Identify opportunities to optimize costs, reduce waste, and improve overall operational efficiency without compromising quality or service levels. Implement cost control measures and monitor expenses, ensuring adherence to budgetary guidelines. Cross-Functional Collaboration: Collaborate with other departments such as logistics, procurement, customer service, and quality control to ensure seamless coordination and integration of processes. Partner with the Regional General Manager to align fulfillment center strategies with overall company goals and objectives. Provide regular reports, updates, and insights to senior management on operational performance, challenges, and opportunities. Continuous Improvement and Innovation: Drive a culture of continuous improvement, fostering innovation, and identifying opportunities for process optimization, automation, and technology advancements. Stay abreast of industry trends, best practices, and emerging technologies related to fulfillment center operations, and implement relevant changes as appropriate. You should have: Bachelor's degree in business administration, logistics, supply chain management, or a related field (advanced degree preferred). Proven experience as a Site Leader or similar leadership role, preferably in a large-scale fulfillment center or distribution environment. Strong knowledge of fulfillment center operations, including order processing, inventory management, warehousing, and shipping. Demonstrated success in managing and developing large teams of both hourly and salaried employees. Exceptional leadership and communication skills, with the ability to inspire and motivate teams to achieve goals. Proficiency in analyzing data, metrics, and KPIs to drive performance improvements. Solid financial acumen and experience in budgeting, cost management, and driving operational efficiency. Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail and ensuring accuracy. Strong problem-solving and decision-making skills, with a strategic mindset. Familiarity with warehouse management systems (WMS) and other relevant software applications. Knowledge of health and safety regulations and best practices in a warehousing environment. If you are a dynamic and results-oriented professional with a proven track record in managing large fulfillment centers, we invite you to apply for this challenging and rewarding position. Join our team and contribute to the success of our mission. &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$116,000&mdash;$135,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Site Leader

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Develop and strengthen financial processes that create client value Role Overview We are looking for detail-oriented professionals to support our Accounts Payable function through high-volume invoice processing or specialized freight auditing, validating invoices against contracts, rate agreements, and shipment records while collaborating with internal teams and external vendors to resolve discrepancies. The ideal candidate has strong analytical skills, attention to detail, and experience in freight auditing or accounts payable. Key Responsibilities Enter a high volume of invoices, ensuring timeliness and accuracy. Support the implementation of automation tools and identify opportunities to streamline workflows and reduce manual errors. Identify opportunities to streamline invoice processing and reduce errors. Review and validate freight invoices against contracts, rate agreements, and shipment records to identify discrepancies in rates, surcharges, or billing. Identify and resolve discrepancies related to rates, surcharges, accessorial charges, and billing errors. Collaborate with carriers, vendors, and internal stakeholders to resolve billing disputes and discrepancies efficiently. Maintain professional and proactive communication with vendors to ensure timely dispute resolution. Maintain accurate financial records, audit findings, and documentation of transactions within AP and ERP systems. Ensure adherence to company policies, contractual terms, and regulatory requirements in freight auditing. Contribute to reconciliation efforts and, for senior roles, assist in training team members on vendor auditing processes. Qualifications &amp; Requirements 3 – 5 years of experience in Accounts Payable, finance, data entry, or logistics/freight auditing. Degree in Finance/Accounting or related functions. Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis) and experience with AP is a plus. Familiarity with ERP systems (e.g., NetSuite) and audit tools like KBS is a plus. Understanding of invoice matching, shipment records, freight rate structures, and accessorial charges. Strong ability to identify discrepancies, analyze root causes, and recommend effective solutions. Effective written and verbal communication skills for professional interactions with internal teams and external vendors. Knowledge of financial controls, regulatory requirements, and company audit metrics. Ability to work in a matrixed environment with multiple stakeholders. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Accounts Payable Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of the Air Operations Associate, Indonesia is a critical part of Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. Your direct stakeholders are the partners within your region, account management, customs teams, air carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the future operational model at Flexport allowing us to effectively scale to achieve our mission of making global trade easier for everyone You will: On a day to day basis , working closely with our stakeholders to manage , plan and execute Air Bookings to ensure that shipments meet committed service levels Decide on the best consolidation of shipments to optimize margins. Contribute to build Flexport air export planning processes &amp; tools. Provide customer service and troubleshoot any issues You should have: 5+ years of relevant work experience An internal track record of success in an operational or planning role; Very structured and with high level of energy; Strong analytical background and full mastery of analytical tools (Excel, etc.); Strategic vision and ground floor execution; Excellent communication, interpersonal, and organizational skills; Next-level attention to detail; A mastery of email communication. You keep the inbox at zero; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; Previous experience in Forwarder or Airline Space Control / Revenue Management / Export Planning a plus. Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Exciting Trade Advisory Opportunity to Help Make Global Trade Easy The opportunity: The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions. The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients. You will: Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc. Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations. Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery. Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team. Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates. Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert. Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members. Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team. Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices. You should have: Bachelor's degree from an accredited college/university. Licensed Customs Broker required, J.D. or graduate degree highly preferred. 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience. Strong technical and business writing skills. Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities. Expertise with Microsoft Office suite and Google equivalents. Strong data analytical skills. Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance. #LIOnsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$101,640&mdash;$127,050 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Trade Advisory Lead

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: As Flexport embarks on our goals for 2026 and beyond, we will be rapidly expanding our presence in new markets. As Country Manager, you will build and lead our local teams, drive our market presence, oversee end-to-end operations, and cultivate partnerships with local partners to ensure seamless service delivery and growth. You will establish and infuse Flexport’s culture and values in daily operations, exhibiting grit and a bias to action. This role is pivotal to our success in expanding across LATAM and delivering exceptional value to our customers. You will: Lead and Manage Operations: Oversee all operational aspects of our business in the country, ensuring efficiency, compliance, and alignment with global standards. Develop and Execute Strategy: Build and implement local business strategies that align with regional and global objectives, driving growth and profitability. Foster Partnerships: Identify, negotiate, and maintain partnerships with local partners to optimize service offerings and expand our network. Manage and Grow the Team: Recruit, develop, and lead a high-performing local team, fostering a culture of excellence and accountability. Drive Customer Success: Ensure outstanding customer experience by maintaining service quality, resolving issues, and building long-term client relationships. Own and execute Flexport Mexico’s commercial strategy: Overseeing the local sales organization to drive growth with existing customers while acquiring new logos and expanding Flexport’s footprint in the Mexican market. Monitor Market Trends: Analyze local market trends, customer needs, and competitive landscapes to identify new opportunities and maintain a competitive edge. Ensure Compliance: Uphold legal, regulatory, and ethical standards across all aspects of the operation. You should have: Leadership Experience: 10+ years of progressive experience in logistics, freight forwarding, or supply chain management, with a minimum of 7 years in a leadership role. Commercial &amp; Sales Experience: You have a proven track record in growing freight forwarding business in Mexico, holding strong relationships with local buyers of freight forwarding services. Market Knowledge: Deep understanding of the logistics landscape in the Mexico market and experience working with local partners, airlines, shipping lines, and government regulations. Strategic Thinking: Proven ability to develop and execute operational strategies that drive growth and efficiency. Partnership Building: Strong negotiation and relationship-building skills, with experience managing customer and partner relationships Operational Expertise: Hands-on experience managing complex supply chain operations, including process improvement and technology implementation. &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Country Manager, Mexico

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Flexport’s IT organization is​ looking for a passionate, results oriented Infrastructure Technical Program Manager with solid technology understanding. In this role you will manage the delivery of complex IT Office and Warehouse Infrastructure projects in a diverse environment with multiple stakeholders and multiple resource pools.&nbsp; You will also project manage various IT functions/processes throughout the business. You must be able to initiate and manage programs and dependencies via solid understanding of the IT objectives and the related Network and IT platform technologies, communicate clearly among stakeholders and team members, and have a consistent track record of delivery. You are proactive in creating program vision and roadmap, developing and following through on project plans, identifying program/project headwinds, facilitating resolutions, and can handle multiple competing priorities in a fast-paced environment. You are able to curate and present relevant data and articulate extremely complex technical dependencies to facilitate informed decision making during escalations. You should have&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8+ years of project management experience leading information technology projects, including requesting / securing approval to start projects through project closeout 5+ years of experience of implementing technology solutions in a start up environment Mastery of both theoretical and practical aspects of project management including tools and techniques (e.g., project planning, risk/issue management, governance, cost/benefit analysis, project change controls) Developing and managing budgets across multiple projects Vendor management Ability to facilitate working sessions with large, cross-functional teams (business, clinical, technical) Ability to manage multiple projects concurrently Experience mentoring junior staff Able to intelligently and succinctly articulate the significance of the challenges we are facing, and understands how projects within the subportfolio will alleviate these issues Exceptional and adaptive written and oral communication skills, including ability to communicate effectively with all levels of personnel from Executive level to frontline staff Creative, self-confident, and flexible What you’ll need: Ability to travel throughout the US, Europe and APAC as needed. Understanding of physical IT Infrastructure (power and cooling requirements, copper and fiber cabling, LAN/WAN connectivity, wireless access points, access switches, firewalls) Understanding of AV devices and infrastructure (Poly, Neat, Logitech, Zoom, Teams, Meet) Understanding of the interdependencies between construction activities and different IT systems and solutions Ability to identify the different stakeholders of the internal IT teams and engage them in timely manner during the design and implementation of construction projects (new office and warehouse builds) Ability to understand discussions during OAC coordination meetings and identify the impact of other trades on IT infrastructure. Ability to coordinate with other trades during design and implementation of the IT infrastructure. Ability to manage multiple IT infrastructure projects during construction. #LI-Onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$105,600&mdash;$132,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Technical Program Manager, Office Builds and IT Infrastructure

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.You will: The Senior Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience. Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently. Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance. Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance. Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport. Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria.&nbsp; Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor. You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience" Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships. You should have: 3+ years of experience in supply chain operations, sales/account management or a client facing role. Ideally 2+ years experience in logistics, freight forwarding, or supply chain. Fluency in Dutch and English. Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning. Hands-on, process-oriented, structured thinking with strong problem-solving skills. Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them. Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship. Strong business acumen. Proven track record of (cross) selling a product. Strong focus on growing your customers through a consultative approach.&nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis&nbsp; Commute expenses: Flexport will cover&nbsp; home-office commuting costs for employees living outside of Amsterdam 25 working days as vacation days based on full time employment. Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.&nbsp; A defined pension contribution scheme Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Senior Account Manager

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build and grow with us! Join Flexport Germany as an Account Executive and supercharge your career! The opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10 years. As part of our mission to make global trade so easy, there will be more if it, we are continuing to grow our sales organization in Germany.&nbsp; We are seeking experienced Account Executives to build and scale our business, identify good-fit clients, and close deals. You'll be part of a high-performing team and in the driver's seat growing our presence in Germany while solving customer problems with tech-enabled freight forwarding.&nbsp; The opportunity is available in Hamburg, Frankfurt and / ore another city in Germany.&nbsp; You will be: Building and growing Flexport through closing net-new business in partnership with your sales &amp; account management colleagues Uncovering and connecting with ideal clients through self-prospecting Dive deep and consult with new clients to understand their supply chain needs Empowering your customers by creating a value-adding solution, demonstrating our capabilities through in person and remote meetings Leading the customer onboarding process by leveraging internal resources and teams Working closely together with our Account Management Team to implement and ramp new business supporting net revenue targets and share of wallet growth You should have: At least 4 years’ experience in a full cycle (prospecting to closing) Experience of the logistics industry is essential with the freight forwarding industry strongly preferred Enthusiasm for cold-calling prospects, leading discovery calls to uncover their needs, excitement about building solutions that make a difference for our customers and managing accounts to create an outstanding experience for clients A fast learning ability, a strong work ethic, and a burning desire to grow into a top 5% sales executive in the country Both German and English language proficiency&nbsp; We kindly ask our candidates to apply with a CV in English!&nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee. Health insurance:&nbsp; employee contribution part is covered by Flexport 25 paid vacation days&nbsp; Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.&nbsp; Monthly reimbursement of mobile phone expenses. Car allowance: Flexport offers its sales team a monthly car allowance, allowing you to rent or lease a vehicle for both personal and professional use. This approach provides you flexibility and personalization, letting you choose a car that suits your needs.&nbsp; &nbsp; #LI-onsite &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Account Executive, ENT L1

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.You will: The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your intensive knowledge of the client’s business to lead the preparation and presentation of onsite quarterly strategy reviews with minimal guidance. identify, develop, and close upsell, cross sell and renewal opportunities with existing clients.Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport. Lead and actively participate in client onboarding and creating standard operating procedures.Scope and guide the implementation stages and timelines for new opportunities and clients. Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience. Regularly review and document and refine the client’s success criteria.&nbsp; You should have: 5+ years of experience in supply chain operations, sales/account management or a client-facing role. 2+ years of experience in logistics, freight forwarding, or supply chain. Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning. Hands-on, process-oriented, structured thinking with strong problem-solving skills. Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them. Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship. Strong business acumen. Proven track record of (cross) selling a product.&nbsp; We kindly ask our candidates to apply with a CV in English!&nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee. Health insurance:&nbsp; employee contribution part is covered by Flexport 25 paid vacation days&nbsp; Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.&nbsp; Monthly reimbursement of mobile phone expenses. Car allowance: Flexport offers its sales team a monthly car allowance, allowing you to rent or lease a vehicle for both personal and professional use. This approach provides you flexibility and personalization, letting you choose a car that suits your needs.&nbsp; #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; We’re seeking an experienced and talented People Solutions Manager who will be located in the Shanghai or Shenzhen office to lead our People Solutions function across the APAC region for more than 15 countries/locations. This pivotal role will manage People Operations, Benefits, and Mobility, ensuring our ambitious growth is supported by a robust and effective people strategy. This role will report to the Regional Head of People, APAC. You Will: Oversee People solutions including People Operations, Regional Mobility, Benefits, HRIS, and HR administrative functions across the APAC region, and leading team to provide one - stop solution. Manage the complete employee lifecycle—onboarding, transfers, offboarding, benefits, mobility, and professional development—while ensuring compliance with local laws and regulations. Cultivate and maintain strong partnerships with vendors, including benefits, mobility, and HR service providers across APAC all offices, to ensure high-quality service delivery. Foster a high-performance culture within the APAC People Solutions team by inspiring collaboration, driving excellence, and adapting to change. Create, review, and enhance HR operations processes to drive efficiency while maintaining the highest quality standards. Lead the team in delivering timely and high-quality HR solutions, identifying improvement opportunities, resolving challenges, and implementing ongoing enhancements. Stay updated on employment law and legislative changes, updating people policies and procedures accordingly to manage risks and ensure compliance. Ensure all employee records and data are compliant and up to date, taking proactive steps to enhance data quality. Provide leadership and supervision, setting clear objectives, assessing performance, and offering feedback and coaching to enhance team capabilities. Collaborate with global and regional stakeholders to support and drive both local and global initiatives. Drive and manage all other HR related activities related to People Solutions. You Need: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. 10+ years in people operations related roles, with at least 4 years of demonstrated success in a leadership role within HR solutions or regional shared services is a MUST, with the scope for some APAC countries. Proven expertise in operational excellence methodologies and a demonstrable track record of successfully scoping, leading, and implementing technology-driven process automation projects in a People Solutions or Shared Services environment is a MUST. Proven experience in designing and drafting HR policies, procedures and other legal documentations. Demonstrated good understanding of employment laws and compliance requirements, particularly within the APAC region. Excellent communication and listening skills, with the ability to take feedback constructively. Familiarity with HR systems, particularly Workday, is MUST. Excellent English and Mandarin Skills including Written and verbal communication. Open minded, strong adaptive on change management. Demonstrated ability to lead in a fast-paced, growth-oriented environment with strong HR expertise, especially with multinational teams. Proficient in navigating and managing change effectively. Be comfortable challenging ideas and holding space for other perspectives to be heard. Strong logical approach to resolving complex issues and adept at fostering resilience. Committed to maintaining a high degree of personal integrity and confidentiality. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

People Solutions Manager, APAC

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Build and grow with us! Join Flexport Germany as an Account Executive and supercharge your career! The opportunity: The Enterprise Account Executive (ENT L1) is responsible for acquiring and developing net-new enterprise customers through a structured, consultative sales process. This role focuses on managing moderately complex sales cycles involving multiple stakeholders, longer decision timelines, and tailored solutions. The AE owns the full sales cycle from prospecting through close and initial onboarding, partnering closely with SDRs and cross-functional teams to deliver value-driven enterprise solutions. Your responsibilities as an Account Executive, ENT L1 include, but are not limited to the following: Pipeline &amp; Opportunity Ownership Identify, engage, and close net-new enterprise customers, meeting/exceeding individual quotas. Build and manage a pipeline through self-prospecting and SDR-supported outreach. Qualify opportunities rigorously, aligning customer needs and timing with Flexport’s capabilities. Maintain accurate opportunity management and forecasting in Salesforce (SFDC). Enterprise Discovery &amp; Solution Design Lead in-depth discovery with enterprise customers to understand supply chain challenges. Engage multiple stakeholders across procurement, ops, finance, and leadership functions. Translate complex customer requirements into tailored, value-driven Flexport solutions. Demonstrate Flexport’s platform and services through remote and in-person meetings. Deal Management &amp; Closing Manage longer, more complex sales cycles with discipline and clear next-step ownership. Lead commercial discussions in alignment with Flexport pricing and contracting frameworks. Coordinate internal stakeholders (Ops, Solutions, Finance, Legal) to shape and progress deals. Onboarding &amp; Account Development Lead the customer onboarding process by mobilizing and aligning internal teams and resources. Ensure a smooth transition from sale to execution Begin establishing long-term, trusted relationships with key customer stakeholders. You should have: 3+ years of experience managing a full sales cycle (prospecting to close), with a proven track record of meeting or exceeding quotas. Demonstrated ability to run structured discovery, solution design, and demo meetings with multiple stakeholders. Strong prospecting mindset, including comfort with cold outreach and complex discovery conversations. Excellent verbal and written communication, presentation, negotiation, and value-selling skills. High learning agility, strong work ethic, and ambition to grow into a top-performing enterprise sales professional. Background in logistics or freight forwarding preferred. Fluent in German and English; French or Italian are a plus. We kindly ask our candidates to apply with a CV in English!&nbsp; What's in there for you:&nbsp; An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a&nbsp; thriving multinational environment&nbsp; Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee. Health insurance:&nbsp; employee contribution part is covered by Flexport 25 paid vacation days&nbsp; Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.&nbsp; Monthly reimbursement of mobile phone expenses. Car allowance: Flexport offers its sales team a monthly car allowance, allowing you to rent or lease a vehicle for both personal and professional use. This approach provides you flexibility and personalization, letting you choose a car that suits your needs.&nbsp; &nbsp; #LI-onsite &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be char Scope of Duties: To execute end-to-end shipments handling (FCL, LCL, Export, Import), including booking, documentation, and milestone updates, ensuring key performance indicators are met. To create/manage the shipment details and maintain high data quality, ensuring that all systems are kept up to date promptly. To coordinate and communicate directly with all involved stakeholders to ensure shipments are on time based on the customer promise. To monitor, troubleshoot and escalate exceptions or discrepancies as required to ensure smooth operations at origin and destination To address root causes proactively and notify relevant person to prevent the recurrence of service gaps. To analyze operational data and provide reports to management with actionable insights. What you will need: BA/BS degree in Supply Chain Management, Logistics, or related field. Minimum 2-5 years of experience in professional logistics, freight forwarding, ocean operations (Seafreight knowledge is a plus) Language requirements: Bahasa Malay + English + Mandarin Experience or Exposure to handle special cargo (reefer, DG, oversized) will be an advantage High attention to detail and accuracy in documentation, billing, and data entry Effective communication and interpersonal abilities A proactive, organized team player who thrives in a fast-paced, collaborative environment. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Ocean Operations Associate

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: We are currently seeking individuals for a full-time position in our inaugural fulfillment centers, with a focus on ICQA (Inventory Control and Quality Assurance). As an ICQA and Continuous Improvement Manager, you will play a crucial role in launching and operating our fulfillment centers by ensuring efficient inventory management, maintaining high quality standards, and driving continuous improvement initiatives. As a key member of the Flexport team, you will serve as a people leader, responsible for managing a team on the operating floor. Your main objective will be to optimize the ICQA process, utilizing advanced tools, methodologies, and data analytics to ensure accurate inventory tracking, timely inspections, and quality control. You will also drive continuous improvement initiatives to enhance operational efficiency and effectiveness. This senior ICQA and Continuous Improvement Manager position offers a unique opportunity to invest in others and foster a collaborative leadership style. By leveraging the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to the overall success of the company and shape the future of logistics with a focus on ICQA and continuous improvement. We are actively seeking high-potential candidates who are eager to embrace the challenge of ICQA management, drive process improvements, and contribute to our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry through effective inventory control, quality assurance practices, and continuous improvement initiatives. Responsibilities: ICQA Operations and Quality Assurance: Support safety programs and compliance to ensure a safe work environment for all associates. Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations. Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team. Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents. Plan for and identify root causes of inventory deviation through cause and effect analysis. Participate in and lead network-wide fulfillment and operations-focused quality initiatives. Continuous Improvement: Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality. Lead and manage cross-functional continuous improvement projects, collaborating with various department managers. Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance. Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes. Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance. Team Management and Development: Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center. Drive team performance, employee development, and engagement. Motivate and mentor team members What you will need: Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data Proven ability to influence, with varying levels of seniority within an organization You’re highly dependable and able to manage business functions that can operate 24/7 (including holidays): you manage time efficiently to get the job done, A resilient, focused problem solver and self-starter, with the ability to multitask and prioritize in a complex and occasionally ambiguous environment Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence Previous supervisory experience in a distribution or manufacturing environment Excellent verbal and written communications skills in the local language and in English What we’re looking for: Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous Strong understanding of finance and accounting functions, with a grasp of how inventory and accounts relate to each other Background in a logistics, distribution or similar environment Previous Inventory Control and Quality Assurance Management experience Experience with Lean and Six Sigma methodologies and techniques Bonus points for: &nbsp;Experience working with SQL, creating and running reports. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$64,800&mdash;$81,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Area Manager (ICQA)

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Your Launchpad into Global Trade&nbsp; The opportunity&nbsp; As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world. You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field. What you’ll do&nbsp; Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws. Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP. Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support. Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients. Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy. Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter. This role is for you if you…&nbsp; Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field. Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence Are a natural problem-solver who pays close attention to the details. Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline. Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision. Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow. Why you’ll love working at Flexport Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade. Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career. Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more. Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups. #LI-Onsite &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$50,000&mdash;$55,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: The role of the Ops Specialist is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future. Scope of Duties: Execute booking and documentation processes with clients /carriers Timely shipment troubleshooting and exception escalation / handling Work intimately with Flexport AM, Planning team to ensure an effective end to end export process. Plan and execute special freight operations (i.e. DG, reefer, etc).&nbsp; Assist Associate on new business/process implementation, new projects and new tasks.&nbsp; Support internal and external clients to make the best decision with your expertise; Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service. Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance. Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry. What you will need: Experience: BA/BS degree&nbsp; (Preferred) 1-2 years of prior experience in Logistics, Warehousing, Freight Forwarding, Supply Chain or Consulting; (High performing fresh grad could be considered) Fluent in English and Bahasa Indonesia (Written &amp; Spoken) Mindset: Desire to “build a better machine” and get irritated when things aren’t optimal Hands-on, process-oriented, structured thinking with strong problem-solving capabilities&nbsp; Strategic vision and ground floor execution Excitement to manage vendor relations and create best-in-class, innovative structures to do so Excellent communication, interpersonal and organizational skills A client service mindset; you are obsessed with client and squad happiness Next-level attention to detail Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Flexibility to get the job done when needed. Willing to work outside office hours and occasional weekend or night shifts in certain locations. What you will learn: You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks. You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team. You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service. Future tracks this role could lead to: Procurement or other expert roles requiring deep expertise in a specific area of supply chain management. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will have built processes and tools or led webinars, amplifying your knowledge. Client advisor/ account management. Your deep passion for growing our customers’ business sets you on a path to become their advocate and representative at Flexport. Team leadership. You learn how to be a player-coach who apprentices team members on skill development. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity We are currently seeking highly motivated individuals for a full-time position as an Operations Manager in one of our fulfillment centers. As a key member of the Flexport team, you will take on a leadership role responsible for managing operations and a team on the operating floor. This position offers a unique opportunity to invest in others, cultivate a collaborative leadership style, and contribute to shaping the future of logistics. We are looking for candidates who are eager to take on this challenge, be part of our dynamic and innovative organization, and make a lasting impact on the industry. Location: San Bernardino, CA You Will Lead, coach, manage, and develop a team of 200+ associates and 4+ salaried managers, ensuring their productivity, engagement, and professional growth. Communicate and enforce policies and procedures, serving as the primary source of information for the team, while ensuring compliance, consistency, and taking corrective action when necessary. Create, manage, and support recognition programs to foster a positive work culture and boost employee morale. Implement and maintain safety programs, ensuring compliance with OSHA regulations to provide a safe work environment for all associates. Establish and enforce procedures for building security and product loss prevention, mitigating risks and minimizing inventory shrinkage. Serve as a key member of the Operations team, holding the position of Operations Manager in one of our largest fulfillment centers nationwide. Own and report on performance metrics within the fulfillment center, including on-time receiving and shipping, inventory accuracy, and packing quality. Set and uphold strict Service Level Agreement (SLA) expectations for yourself and your team, delivering clear verbal and written reports on performance and developing action plans as needed. Collaborate with cross-functional teams to troubleshoot and resolve fulfillment-related issues, ensuring smooth operations and customer satisfaction. Act as the escalation point for risk mitigation and issue resolution, providing timely and effective solutions. Identify gaps in inventory accuracy, analyze root causes, and drive strategic initiatives to improve processes and achieve higher accuracy levels. Analyze defect rates, identify trends, and recommend operational improvements internally and across the network to enhance efficiency and reduce errors. Contribute to the development of Standard Operating Procedures (SOPs) by documenting best practices and lessons learned, ensuring standardized and optimized processes. Work closely with the Growth and Engineering teams, prioritizing the resolution of systemic problems and driving continuous improvement initiatives. Own CPU and cost metrics.&nbsp; You Should Have A minimum of 4 years of experience managing a team of 4 or more salaried individuals. Physical capability to lift up to 49 pounds with or without reasonable accommodation. Willingness and ability to frequently engage in physically demanding tasks such as pushing, pulling, squatting, bending, and reaching. Ability to stand/walk for extended periods, typically up to 10-12 hours. Comfort working in an environment with varying noise levels #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$88,000&mdash;$110,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: &nbsp;As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable. You Will: Lead Portfolio Reviews &amp; Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements. Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions. Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations. Own Compliance &amp; Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations. Build &amp; Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection. Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies. Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation. You Should Have: 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred). Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions. Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management. Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios. Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus. Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops. Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus). &nbsp;Why Flexport: You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$92,000&mdash;$115,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Opportunity: We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry. This role is onsite in Phillipsburg, NJ.&nbsp; You will: Coach, manage, and develop a team of 30-100. Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed. Create, manage, and support recognition programs across your department. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Ensure procedures are followed for building security and product loss prevention. Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country. Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality. Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed. Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems. Serve as an escalation point to mitigate risks and resolve issues. Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them. Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network. Track learnings and best practices to contribute to Standard Operating Procedures (SOPs). Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams. You should have: 2+ years managing staff of 5 or more. Must be able to lift up to 49 pounds with or without reasonable accommodation. Must be willing and able to frequently push, pull, squat, bend, and reach. Must be able to stand/walk for up to 10-12 hours. Must be able to work in an environment where the noise level varies and can be loud. Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees. Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend. Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality. Precise communication around external partner decisions, issues, risks, and new processes. Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly. Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation. Experience leveraging problem-solving and data analysis skills to drive high judgment decisions. Strong presentation and interpersonal skills. Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment. Ability to adapt in a rapid growth, startup environment. Strong problem-solving skills. Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks. Personable and collaborative; strong affinity for working cross-functionally. Strong computer literacy skills, including usage of Google Sheets/Excel. Incredibly hardworking and willing to do what it takes for us to reach our goals. Experience in warehousing, fulfillment, or transportation/logistics management. Experience working with SQL, creating and running reports. #LI-onsite &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$64,800&mdash;$81,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

Area Manager

Area Manager- New Grad

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future. Scope of Duties: Execute booking and documentation processes with clients /carriers Timely shipment troubleshooting and exception escalation / handling Work intimately with Flexport AM, Planning team to ensure an effective end to end export process. Coach junior specialists on the daily job.&nbsp; Plan and execute special freight operations (i.e. DG, reefer, etc).&nbsp; Assist Sr. Associate on new business/process implementation, new projects and new tasks.&nbsp; Support internal and external clients to make the best decision with your expertise; Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service. Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance. Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry. What you will need:&nbsp; Experience: BA/BS degree&nbsp; Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)&nbsp; What you will learn:&nbsp; You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks. You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team. You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

flexport

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity:&nbsp; We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. You will: &nbsp;Define and deliver features that improve key workflows for clients or internal operators across Flexport's platform Own your product area end-to-end, from problem discovery through launch, adoption, and iteration Partner with Engineering, Design, Sales, Operations, and other cross-functional teams to translate complex logistics workflows into clear, intuitive experiences Use data to guide prioritization, measure impact, and identify opportunities Develop analytics frameworks to track product health, user engagement, and business outcomes Contribute to medium- and long-term product strategy, with opportunities to shape the future of the platform You should have: 6+ years of product management experience, or other domain-relevant experience Strong analytical and quantitative skills. You are comfortable working with complex datasets, building metrics frameworks, and using data to make decisions. SQL proficiency required A track record of shipping intuitive UX in data-dense, complex domains Experience building user-facing or operator-facing features that simplify multi-step workflows Ability to collaborate deeply with designers, engineers, and commercial or operations teams Excellent written and verbal communication skills, especially around tradeoffs and prioritization Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus #LI-hybrid &nbsp; The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.&nbsp; The US base salary range for this position (this does not include bonus, equity and benefits):$155,520&mdash;$194,400 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

About Flexport:&nbsp; At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.&nbsp; The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The Role: We are looking for a Staff Product Manager for the Merchant Experience Platform within our Omnichannel Fulfillment division. As the PM for this critical platform, you will define and deliver a world-class, seamless merchant experience across the entire journey, from self-serve onboarding and platform configurations to transparent billing and effortless payments. Your mission is to build a fast, intuitive, and reliable platform that serves as the single source of truth for our merchants and powers their success across our logistics ecosystem. &nbsp; Key Responsibilities: Platform Vision &amp; Strategy: Define the multi-year roadmap for the Merchant Experience Platform, encompassing onboarding, integrations, configuration, billing, and payments. End-to-End Merchant Journey: Own the experience flow from a merchant's first interaction, through system configuration and data setup, to their ongoing financial transactions and reporting. Merchant System Integration Strategy: Drive the strategy for seamlessly integrating with external merchant technologies, including ERP systems (like NetSuite) and e-commerce platforms, ensuring robust data exchange and workflow integrity. Billing &amp; Payments Automation: Drive the strategy and execution for automated payment solutions, revenue recognition, and reliable financial reporting. Cross-Functional Leadership: Partner with Engineering, Finance, Operations, and Sales to ensure a friction-less merchant journey and accurate financial outcomes. Product Leadership &amp; Mentorship: Act as a subject matter expert who coaches and mentors Senior and IC PMs on complex systems thinking, financial modeling, and platform architecture design. &nbsp; Minimum Qualifications: Experience: 8+ years in Product Management, preferably within Logistics Tech, SaaS Integrations, Fintech. Technical Proficiency: Deep understanding of APIs, ERP integrations, and financial reconciliation workflows. Systems Thinking: You can map out how a physical action in a warehouse triggers reconciliation with a merchant system or triggers a financial event for billing. Analytical Rigor: Proven ability to conduct deep quantitative analysis, create complex data models, and use data to diagnose root causes and quantify business impact. Problem-Solving Grit: Logistics is messy. You need the ability to find elegant, automated solutions for edge cases and "broken" data. Communication: The ability to explain complex financial logic to a software engineer and high-level business impact to a CFO. Demonstrated ability to drive results in complex, regulated industries (Logistics, Fintech, Healthcare, etc.). Experience owning a product roadmap and delivering measurable business impact (e.g., revenue growth, efficiency gains). &nbsp; Why This Challenge Matters: The Merchant Experience Platform is the gateway to Flexport's logistics ecosystem. By owning the entire journey—from an effortless onboarding and configuration process to reliable, transparent billing and payments—you are directly impacting Flexport’s bottom line, driving merchant adoption, and removing the friction that holds global trade back. &nbsp; Bonus Points if you have: Experience with NetSuite, Stripe, or high-volume transactional billing systems. &nbsp; Why Flexport: At Flexport, we’re building the future of global trade. Our product team is at the heart of this transformation, driving solutions that have a direct impact on our customers and the logistics industry. We foster a culture of innovation, inclusivity, and continuous learning, giving you the opportunity to work on meaningful, impactful projects while supporting your professional growth. What's in it for you? An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment Competitive salary and equity options Daily catered lunches, breakfast, snacks and soft drinks available in our office on daily basis Comprehensive health and wellness benefits. Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Collaborative, inclusive, and diverse work culture. &nbsp; Flexport is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.#LI-hybrid &nbsp; Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.&nbsp;By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at&nbsp;www.flexport.com/privacy&nbsp;for additional information.

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