At ESW, we believe that every shopper in every country should have seamless access to their favorite brands. Our innovative software, extensive logistics infrastructure, and cross-border expertise have empowered some of the world’s most iconic brands to grow internationally while delivering a seamless, localized online shopping experience.

ESW’s modular solution gives online retailers control over the end-to-end  international customer journey – from checkout to returns.

The Opportunity We’re looking for a commercially astute and operationally sharp Deal Desk Analyst to join our Revenue Intelligence team. This role will be pivotal in coordinating complex deal workflows, aligning with our enterprise solutioning process, and ensuring consistency with ESW’s commercial playbook. You’ll be a trusted advisor, working cross-functionally with Sales, Legal, Finance, and Delivery to streamline approvals, structure proposals, and support our go-to-market efforts. This role requires an analytical mindset, with excellent communication skills and the ability to navigate ambiguity and cross functional teams to drive deal velocity and consistency. This is a fantastic opportunity for a Finance Professional with Sales partnering experience to develop their career and gain a deep understanding of a GTM operation. The role would also ideally suit an experienced Deal Desk analyst with financial modelling skills. Key Responsibilities Commercial Coordination: Partner with Sales to co-ordinate the commercial strategy throughout a deal lifecycle, from intake to approval, ensuring alignment with key cross functional stakeholders. Workflow Management: Maintain approval matrices, track deal status, and ensure timely execution across stakeholders. Proposal Structuring: Collaborate with Sales and Solution Architects to shape proposals that reflect ESW’s value proposition and commercial strategy. Pricing &amp; Commercial Modelling: Build and maintain commercial models where needed to optimise deal pricing and win strategy. Partner with Finance where needed. Pre-Sales BI: Partner with our Pre-Sales BI team to develop a deep technical understanding of our forecasting process, ROI modelling &amp; CX review. Bring insights and ideas to iterate and improve on our internal modelling. Sales Enablement: Support onboarding and training initiatives by embedding deal desk processes into enablement content. Revenue Intelligence: Work with RevOps to deliver dashboards and insights on deal velocity, approval bottlenecks, and win rates to inform leadership decisions. Requirements 5 + years proven experience in deal desk or commercial sales finance roles—ideally within a technology enterprise sale environment. Strong understanding of sales cycles, solutioning processes, and Salesforce. Exceptional stakeholder management and communication skills. Analytical mindset with the ability to interpret commercial data and model scenarios. Bachelor's degree in Business, Finance, Economics or similar field. Qualified Accountant (ACA, ACCA, CIMA etc) is a strong plus. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp; #LI-PP1 #LI-Hybrid&nbsp; &nbsp;

Senior Deal Desk Analyst

The Opportunity We are seeking a skilled and motivated Senior AI Engineer to join ESW’s AI Autonomous Product Group (APG). This role offers a unique opportunity to work at the intersection of applied AI and scalable cloud engineering, helping turn generative AI into real-world automation for customer service, onboarding, payments, and operations. You will build and deploy advanced LLM-powered systems using tools like OpenAI, Claude, and Azure OpenAI, while embedding those systems into our enterprise Azure platform&nbsp;using technologies such as .NET, CosmosDB, Kubernetes, and Kafka. You’ll own everything from prompt orchestration and inference to DevOps and production monitoring. Responsibilities LLM System Development &amp; Orchestration Design and implement workflows using LLMs (e.g. OpenAI, Claude, Mistral, Azure OpenAI) for agentic automation and RAG (retrieval-augmented generation) use cases Build orchestration pipelines to chain prompts, manage tool use, and handle fallbacks or escalations Use vector databases (e.g. FAISS, Weaviate, Chroma, Azure Cognitive Search) to power RAG pipelines and semantic search Design and implement scalable AI/ML models for classification, prediction, recommendation, and optimization tasks Enterprise Integration &amp; API Architecture Integrate AI workflows with ESW’s backend systems and APIs (.NET microservices, CosmosDB, Kafka eventing) Build scalable APIs and services that expose LLM capabilities securely Collaborate with platform engineers to deploy containerized services via Kubernetes and Azure Functions Deployment, Monitoring &amp; CI/CD Automate build and deployment pipelines using GitHub Actions, Azure DevOps, or similar tooling Implement monitoring, logging, and tracing (e.g. Application Insights, Prometheus, Grafana) for all AI services Apply DevOps best practices including versioning, rollback strategies, and infrastructure-as-code (Terraform/Bicep) Ensure traceability and auditability of agent decisions and model outputs Cross-functional Collaboration Work with data scientists to take models from prototype to production Partner with product teams to design, test, and deliver user-centric solutions Contribute reusable tooling and documentation for broader AI adoption across the company Requirements Experience 3+ years of experience in backend, AI/ML, or platform engineering Consistent record of delivering production-grade AI or LLM-enabled systems Experience working on customer service, ecommerce, or process automation solutions is a plus Technical Proficiency Proficiency in Python and backend API development Familiar with orchestration frameworks (e.g. LangChain, LlamaIndex, or custom tools) Hands-on experience using LLM APIs such as OpenAI, Claude, Mistral, or Azure OpenAI Knowledge of vector databases and embedding pipelines (e.g. FAISS, Weaviate, Azure Cognitive Search) Azure Platform Experience Familiar with ESW’s core Azure technologies: .NET microservices CosmosDB Apache Kafka Kubernetes (AKS) Azure Functions, Blob Storage, App Services DevOps &amp; MLOps Experience building and managing CI/CD pipelines Containerization with Docker, deployment with Kubernetes Infrastructure-as-code using Bicep, Terraform, or ARM templates Exposure to AI/ML monitoring, version control, and audit mechanisms Soft Skills Strong communicator who can collaborate across technical and non-technical teams Self-motivated and comfortable working in agile, iterative environments Growth mindset with a keen interest in staying ahead of AI trends and tools About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Senior AI Engineer

The Opportunity We’re seeking a Senior Customer Success Manager to join our dynamic and growing Client Relationship Management team. The ideal candidate is customer focused professional with a passion for driving account growth, ensuring retention, and delivering a world-class service experience. This is a hybrid role (50% in office, 50% remote) and will be based from our new office in Jersey City. Responsibilities Lead a portfolio of clients ensuring they consistently meet/exceed revenue and profit objectives. Develop and drive a growth-focused account strategy for your book of business in collaboration with sales, marketing, product and other internal collaborators. Run the business review process with clients and internal collaborators. Cultivate trusting client relationships at all levels that strengthen and broaden our reach and coverage, demonstrating ESW’s value and preventing churn. Proactively partner with relevant internal functional owners to ensure overall performance to client contract, SLA’s, and business goals. Own client communications, while being recognized by the client as a business partner and key point of contact and subject matter expert across all aspects of the ESW solution. In partnership with client and internal functions, drive account improvement initiatives in the areas of growth, innovation, service, profitability, and cost optimization. Supervise and analyze client performance including forecasts, trends and KPIs, communicating the relevant impact to internal collaborators. Requirements Proven experience or working in as a client success or client relationship manager, ideally 5+ years of relevant professional experience in ecommerce or ecommerce cross-border fulfillment. In-depth knowledge of the B2C ecommerce industry, preferably within an online retail environment. Demonstrated account management subject area, process development, issue resolution, data analysis and driving growth. Excellent relationship building and influencing skills, with internal and external collaborators. Acts as the client champion internally. Knowledge of ecommerce user experience standard processes, data and analytics, and ecommerce operations. Strong ability to analyze business needs and demonstrate success in running client contracts. Strong ecommerce reporting and analysis skills to drive actionable insights and growth recommendations. Knowledge of and ability to learn online project management and issue tracking tools, reporting, and other workflow management systems Ability to perform financial and numerical analysis, with a solid understanding of MS Office tools, especially Excel and Word, for reporting and documentation purposes. The salary range for the position is $95,000.00 - $135,000.00 USD per year. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-VC1&nbsp;#LI-Hybrid &nbsp;

Senior Customer Success Manager

The Opportunity We are seeking a dynamic and solutions-oriented professional to lead the design and enhancement of client technical and operational solutions across the entire client lifecycle—from pre-sales and scoping through implementation and ongoing delivery.&nbsp;The candidate will engage with both the client and internal stakeholders through a consultative process to clearly define, configure and deliver client requirements within the expected timeframe. The role will have special focus on supporting the Italian market and its dedicated sales cycle and team. Responsibilities Provide technical &amp; operations support to sales during the client pre-sales phase of the client engagement process. Document client solution requirements concisely and accurately, to ensure product and client implementation teams have absolute clarity. Working with Product Owners, to complete high-level client requirements to input into product development requests. Provide input to the client Implementation schedule, ensuring all requirements are delivered for the client. Configuration of the client solution via the ESW onboarding tooling. Ongoing management of client expectations against product and functionality release schedules. Report on the progress and health of the assigned client projects. Manage the client relationship from the pre-sales phase through to project launch. Requirements 3-4 years in a solution engineering role or applicable sales and technical client support role within an e-commerce or development environment. Excellent interpersonal skills and fluent in both Italian and English. Bachelor’s degree in Business/Technology/Engineering or a related field. Knowledge of B2C e-commerce solutions, processes, and technology solutions, including web stores, payments, and distribution platforms. Structured approach to specifying, documentation, and planning. Capable of leading consultative workshops with Clients to determine the best fit solution for the client. Ability to handle and set realistic expectations with client. What's on offer? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-VC1 #LI-Remote

Solutions Engineer

&nbsp; The Opportunity We are seeking a dynamic and solutions-oriented professional to lead the design and enhancement of client technical and operational solutions across the entire client lifecycle—from pre-sales and scoping through implementation and ongoing delivery. This role will act as a key liaison between clients and internal teams, using a consultative approach to define, configure, and deliver tailored solutions that meet client expectations and timelines. Responsibilities Provide technical &amp; operations support to sales during the client pre-sales phase of the client engagement process. Document client solution requirements concisely and accurately, to ensure product and client implementation teams have absolute clarity. Working with Product Owners, to complete high-level client requirements to input into product development requests. Provide input to the client Implementation schedule, ensuring all requirements are delivered for the client. Configure the client solution via the ESW onboarding tooling. Ongoing management of client expectations against product and functionality release schedules. Report on the overall progress and health of the client projects in progress including identifying areas of non-compliance to formal project methodology. Manage the client relationship from the pre-sales phase through to project go live. Lead cross functional continuous improvement initiatives, with a focus on customer experience. Requirements 6+ years’ in a client technical management role ideally within an ecommerce or development environment. Bachelor’s degree in Business, Technology, Engineering, or a related field. Strong understanding of B2C ecommerce solutions, processes, and technology solutions, including web stores, payments, and distribution platforms. Proven ability to document, plan, and specify technical solutions in a structured and scalable way. Experience working cross-functionally with Sales, Engineering, Delivery, Product, and Client Success teams to ensure seamless execution. Demonstrated success managing multiple projects or programs aligned with strategic business goals. Proficient in presenting tailored solutions to clients in a clear and engaging manner. Adept at setting and managing realistic client expectations. Comfortable presenting to and reporting progress to senior stakeholders. The salary range for this role is $109,500.00 - $150,000.00 About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-VC1 #LI-Remote &nbsp; &nbsp; &nbsp; &nbsp;

Senior Solution Engineer

The Opportunity As a Senior Technical Account Manager (TAM) within the Delivery Services team, you will be responsible for building and maintaining strong solution relationships with key contacts across a portfolio of strategic clients. You will serve as the primary technical liaison, ensuring our clients have a deep understanding of ESW’s Solution capabilities and receive expert support on technical growth opportunities &amp; issue triage. Your role will be pivotal in ensuring seamless solution roll-out, troubleshooting technical challenges, and identifying the most effective ways to implement ESW’s new products and innovations within each client’s technical environment. This position requires technical expertise and a focus on addressing the needs of our Strategic Accounts. It is designed to reduce dependencies on other departments in resolving complex customer issues and answering frontline technical questions, thereby improving responsiveness to client needs in a fast-moving eCommerce business. Lost time = lost revenue. Responsibilities This will be a client-facing role. The Technical Account Manager will partner with CSMs to service their top-tier clients. Your responsibilities will include: Presenting new solution and feature proposals, including client impacts &amp; implementation requirements Being responsible for agreeing and rolling out client roadmap items as outlined in the strategic account plan Taking note of the client's solution issues Establishing a direct relationship with the client’s technical and product teams Working closely with internal teams (Product, Engineering, Business Functions and Client Success) to advocate for client needs, ensure seamless product adoption and functional closure of agreed deliverables. Staying up to date on ESW’s evolving product offerings and industry best practices to provide value to clients continuously. Bringing thought leadership that will improve our ways of working with our clients. For example, identify common issues across clients and propose ideas on how they can be handled more efficiently. Driving process improvement within the Technical Account Management team, ensuring process and delivery evolution. Being a positive leader within the teams, taking opportunities to mentor fellow team members on best-in-class client practices Requirements 8+ years of experience in a technical account management, solutions engineering, product management or integration support role within ecommerce, FinTechch, or SaaS industries. Technical proficiency: Strong knowledge of API-based integrations, web technologies, and troubleshooting methodologies Enjoys engaging with clients, understands their perspective, and can recommend an outcome where everybody wins Excellent ability to communicate complex technical concepts in a clear and business-friendly manner Strong analytical skills and a proactive approach to addressing client challenges Passionate about quality and will be the champion for the customer internally 8+ years of experience in a technical account management, solutions engineering, product management or integration support role within ecommerce, FinTechch, or SaaS industries. Experience in international ecommerce, cross-border payments, or logistics is a plus. Fluency in English; additional languages are a plus. The salary range for this role is $84,800.00 - $121,200 &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-VC1

Senior Technical Account Manager

The Opportunity We’re looking for an experienced&nbsp;Tech Lead with a strong frontend background—preferably with Angular—to lead a team building innovative digital experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Tech Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Technical Lead with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better – we believe in continuous improvement of the development process – and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. &nbsp; Responsibilities Lead and mentor a team of frontend engineers focused on Angular-based applications. Drive technical strategy, architecture, and execution for scalable, high-performance UI. Collaborate closely with product, design, and backend teams to deliver seamless user experiences. Foster a culture of innovation, inclusion, and continuous improvement. Requirements Proven experience in engineering leadership and team management. Deep expertise in front end frameworks (preferably Angular, but also open to React and Vue) and other modern frontend technologies (e.g. TypeScript, RxJS, SCSS, etc.). Strong understanding of UI/UX principles and performance optimization. Excellent communication and stakeholder management skills. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. &nbsp; &nbsp; What's on offer? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Tech Lead Angular

The Opportunity We’re looking for an experienced&nbsp;Tech Lead with a strong frontend background—preferably with Angular—to lead a team building innovative digital experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Tech Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Technical Lead with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better – we believe in continuous improvement of the development process – and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. &nbsp; Responsibilities Lead and mentor a team of frontend engineers focused on Angular-based applications. Drive technical strategy, architecture, and execution for scalable, high-performance UI. Collaborate closely with product, design, and backend teams to deliver seamless user experiences. Foster a culture of innovation, inclusion, and continuous improvement. Requirements Proven experience in engineering leadership and team management. Deep expertise in front end frameworks (preferably Angular, but also open to React and Vue) and other modern frontend technologies (e.g. TypeScript, RxJS, SCSS, etc.). Strong understanding of UI/UX principles and performance optimization. Excellent communication in English and stakeholder management skills. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. &nbsp; &nbsp; What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

The Opportunity As a Digital Store Operations Specialist, you will play a key role in the day‑to‑day management of our clients’ digital storefronts and marketplace presence. Working with ESW’s proprietary platform and leading ecommerce and marketplace tools, you will help ensure smooth operations, accurate product data, content, and well‑executed campaigns across multiple channels. You will be part of a client‑facing team, supporting global brands and gaining exposure to large‑scale international ecommerce operations. Working hours &amp; location: This is a Monday to Friday position with rotating support for our North American clients: Evening shift (3‑week rotation): Work remotely from 3 pm until 12:00 a.m. CET. Day shift (3‑week rotation): Start between 8:00–10:00 a.m. CET you are expected to attend our Méndez Álvaro office at least 2–3 days per week. Responsibilities Catalog &amp; product management: Receive, validate, and prepare product data in CSV format for new catalog launches and ongoing product updates. Ensure data accuracy and consistency across systems and platforms. Content management: Organize, prepare, and upload visual, video, and text content provided by the client into the CMS. Promotions &amp; merchandising: Support campaign planning and execution. Configure and schedule discount campaigns, price changes, and promotional activities using ESW Merchant, TikTok Seller Center, Rithum, and CMS tools. User acceptance testing (UAT): Perform regular storefront and campaign testing before and after launch to ensure functionality and accuracy. Marketplace support: Assist with product listings, updates, and troubleshooting. Support marketplace-specific operations across Amazon, eBay, Walmart, and TikTok. Reporting &amp; automation: Support process improvements through automation, formulas, macros, or other efficiency solutions. Provide raw data reports using Excel and ESW reporting tools. Training &amp; documentation: Support client onboarding and training on ESW tools. Create and maintain internal documentation. Communication &amp; coordination: Work closely with both internal teams and external clients to support smooth day‑to‑day merchant operations and ad‑hoc projects. Requirements 1+ year of experience in digital store operations, or ecommerce/marketplace environments. Advanced knowledge of Excel (formulas, data organization, large datasets). Fluency in English (written and spoken). Strong attention to detail and organizational skills. Ability to handle multiple tasks in a fast‑paced environment. Comfortable working independently and as part of an international team. Knowledge of automation tools or programming (VBA, Python, AI tools, Excel macros). Nice to have: Experience with ecommerce platforms such as Magento, Shopify, or Builder.io. Experience using Rithum, Amazon Seller Central, eBay, or TikTok Seller Center . Additional languages such as Spanish, French, or Italian. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-SDV1

Digital Store Operations Specialist

&nbsp; The Opportunity The Logistics Sourcing Manager is responsible for designing and sourcing logistics solutions that align with client commercial and business objectives. This role involves engaging with clients to understand their requirements, collaborating with cross-functional teams to develop optimal solutions, and presenting these solutions to clients. Ideal candidate must possess knowledge of supply chains, logistics, exceptional communication skills, and proficiency in managing relationships with partners. Responsibilities Support the sales team throughout the opportunity pipeline by understanding client requirements and crafting innovative logistics solutions to address their needs and challenges. Empower and develop high-performing sourcing team while fostering strong, collaborative relationships with vendors to drive efficiency and mutual growth. Serve as the main point of contact for clients throughout the logistics solutioning process, ensuring effective communication and timely delivery of solutions. Collaborate with internal partners (e.g., sales, operations, IT) and external partners (e.g., third-party logistics providers, vendors) to develop tailored logistics solutions that meet client specifications and goals. Present logistics solutions to clients, clearly articulating the benefits, cost savings, and operational efficiencies of the proposed solutions. Lead the design and development of new logistics solutions that enhance the overall offering and performance of the logistics network. Work with cross-functional teams on large-scale initiatives, coordinating logistics to ensure successful project integration. Manage relationships with vendors and suppliers, ensuring that turnaround times, quality standards, and cost expectations are met. Conduct in-depth market research to stay informed about the latest trends, industry standard processes, and emerging technologies in logistics. Apply market insights to design innovative logistics solutions that are competitive, efficient, and aligned with client needs. Requirements Bachelor’s degree in Logistics, Supply Chain Management, or related field. Certifications in logistics or project management (e.g., PMP, APICS, Six Sigma) are a plus. Prefer 6+ years in logistics or supply chain management, incl. 3 years in customer-facing role. Strong understanding of logistics systems (TMS, WMS, ERP) and technologies. Outstanding communication and presentation skills, with the ability to explain complex solutions in a clear, customer-centric way. Proven experience managing relationships with third-party logistics providers and vendors to ensure the successful delivery of solutions. Strong commercial awareness and understanding of cost and margin dynamics with the ability to identify cost-saving opportunities and evaluate financial impacts of logistics decisions. Excellent organizational skills and people experience with the ability to manage multiple projects simultaneously and ensure on-time, within-budget delivery of solutions. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-VC1 &nbsp;

Logistics Sourcing Manager

The Opportunity We’re looking for an Angular Engineer to join our Tech &amp; Product team in Madrid. You’ll help design and build scalable, high-performance solutions that form the backbone of our products, contributing to systems used by teams across the company. In this role, you’ll collaborate closely with experienced engineers, contribute to architectural discussions, and continuously improve our codebase. We value clean architecture, reliable automation, and thoughtful engineering over rushing features and you’ll be encouraged to learn, experiment, and share ideas. You’ll join a team of kind, smart, and pragmatic engineers who care deeply about doing things right. If you’re passionate about technology and eager to grow while working on exciting challenges, we’d love to hear from you. Responsibilities You will be responsible for developing product features and actively participating in requirements analysis, design, coding, testing, as well as post-deployment monitoring and bug fixing. Responsible for the web app code quality and structure, ensuring PRs are of standard. Assist in coordinating workflows with UX and designers. Coordinate with backend .PHP and .Net engineers on API design. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise. Think beyond just writing code - consider scalability, security, performance, and maintainability. Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of ecommerce products as a valued member of a product team. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Requirements 3+ years commercial experience in Software Development. Bachelor’s degree or equivalent experience in Computer science or equivalent. Strong expertise in UI development with Angular and Express/AngularSSR. Excellent knowledge of JS, TS, HTML, CSS, NPM. Experience with Node.js, Redis, and AWS Cloudfront is a nice to have. Experience in technical and design aspects of adaptable web apps. Knowledge of development stack: Web Api, Restful architecture, Microservices. Experience in modern SDLC methodology, such as CI/CD, Unit test and end to end test experience. Experience working within an Agile team. Demonstrated ability to self-teach / up-skill. Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems. Outstanding communication skills required – primarily the ability to communicate ideas. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Angular Engineer

&nbsp; The Opportunity We’re looking for a Senior Angular Engineer to join our Tech &amp; Product team in Madrid. You’ll design and build scalable, high-performance solutions that serve as foundational systems across the company, making your impact broad and lasting. As a senior engineer, you’ll shape architecture, mentor others, and help drive strategic decisions. We value clean code, robust automation, and thoughtful engineering over rushing features, and you’ll be encouraged to experiment, improve, and challenge the status quo. You’ll be part of a kind, smart, and pragmatic team that cares about doing things right. If you’re passionate about technology and ready for exciting challenges, we’d love to hear from you. Responsibilities You will be responsible for developing product features and actively participating in requirements analysis, design, coding, testing, as well as post-deployment monitoring and bug fixing. Responsible for the teams web app code quality and structure, ensuring PRs are of standard. Assist in coordinating workflows with UX and designers. Coordinate with backend .PHP and .Net engineers on API design. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise. Think beyond just writing code - consider scalability, security, performance, and maintainability. Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of ecommerce products as a valued member of a product team. Provide mentorship and support to junior and mid-level developers, encouraging their growth and development within the team. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Requirements 5+ years commercial experience in Software Development. Bachelor’s degree or equivalent experience in Computer science or equivalent. Strong expertise in UI development with Angular and Express/AngularSSR. Excellent knowledge of JS, TS, HTML, CSS, NPM. Experience with Node.js, Redis, and AWS Cloudfront is a nice to have. Experience in technical and design aspects of adaptable web apps. Knowledge of development stack: Web Api, Restful architecture, Microservices. Experience in modern SDLC methodology, such as CI/CD, Unit test and end to end test experience. Experience working within an Agile team. Demonstrated ability to self-teach / up-skill. Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems. Outstanding communication skills required – primarily the ability to communicate ideas. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp;

Senior Angular Engineer

Opportunity We are seeking experienced Senior Frontend Engineers to join our Tech &amp; Product team. As part of a strategic investment in our technology, we are expanding our teams to enhance our platform and deliver innovative eCommerce solutions that will define the future of online shopping. In this role, you will work with modern frontend technologies, designing and implementing high-performance, scalable user interfaces. You will collaborate with cross-functional teams, contribute to architectural decisions, and adhere to best practices to ensure the delivery of robust, maintainable, and efficient software. Beyond technical expertise, you will play a key role in mentorship and strategic decision-making. If you are passionate about technology, thrive in a fast-paced environment, and want to tackle exciting challenges, we would be delighted to hear from you. Responsibilities Lead the development of product features, including requirements analysis, design, coding, testing, and post-deployment optimisation. Take ownership of complex problems, propose scalable solutions, and anticipate potential issues before they arise. Think beyond code: prioritise scalability, security, performance, and maintainability in all solutions. Collaborate within an Agile environment, contributing to the continuous improvement of ESW’s suite of eCommerce products as a valued member of a product team. Work closely with Product Owners and QA Engineers, demonstrating autonomy and strong collaboration skills. Mentor and support junior and mid-level developers, fostering their growth and development within the team. Embrace Test Driven Development methodologies and deliver high-quality, well-tested code. Apply your expertise in Angular and Svelte to create exceptional user experiences. Requirements 5+ years of commercial experience in frontend development. Bachelor’s degree or equivalent experience in Computer Science or a related discipline. Strong proficiency in Angular and Svelte, with a deep understanding of modern JavaScript and TypeScript. Solid knowledge of HTML5, CSS3, and responsive design principles. Experience with state management, component-driven architecture, and performance optimisation. Familiarity with modern development practices, including CI/CD pipelines, automated testing, and Agile methodologies. Understanding of accessibility standards and best practices. Intellectual curiosity, adaptability, and a passion for solving complex problems. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1

Senior Front End Engineer (Angular)

The Opportunity We are seeking a highly motivated and experienced Sales Director to join our team and drive growth in the dynamic, fast-paced consumer electronics world. This leader will be critical in securing high-value enterprise partnerships and shaping the future of cross-border ecommerce solutions for our prestigious clients. You will be part of a team transforming how consumer electronic brands connect with their global shoppers. We want to hear from you if you’re a seasoned enterprise SaaS seller passionate about delivering exceptional value and forging lasting client relationships. Key Responsibilities Lead the full sales cycle for enterprise deals, from qualification to close, focusing on 8-figure GMV. Develop and complete strategic account plans to penetrate key markets and grow market share in consumer electronics. Build and nurture relationships with C-level executives and decision-makers, acting as a trusted advisor to drive client success. Collaborate with cross-functional teams, including technical, operational, and finance teams, to deliver tailored solutions and seamless experiences for enterprise clients. Serve as an ambassador for the company at industry events, fostering brand recognition and cultivating new opportunities. Key Requirements 6+ years of enterprise SaaS sales experience, strong preference for candidates with ecommerce related backgrounds. &nbsp; Outstanding verbal, written, and presentation skills, with the ability to articulate complex solutions to diverse audiences. Demonstrated ability to collaborate effectively in cross-functional environments, bridging the gap between technical and business teams. Proven track record of closing high-value contracts, particularly 8-figure GMV. Strong references and reputation as a top performer, teammate, and industry expert. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. #LI-Hybrid #LI-PP1

Sales Director

The Opportunity We are looking for Full Stack&nbsp;Engineers to join our expanding Tech &amp; Product Hub in Madrid. As part of a strategic investment in our technology, we are building new teams to enhance our platform and develop innovative eCommerce products that will shape the future of online shopping.&nbsp; In this role, you will work with cutting-edge technologies, designing and developing high-performance, scalable solutions. You’ll collaborate with cross-functional teams, contribute to architectural decisions, and follow best practices to ensure the delivery of robust and efficient software. You’re not only technically advanced but also influential in mentorship and strategic decision-making. If you are passionate about technology, thrive in a fast-paced environment, and want to work on exciting challenges, we’d love to hear from you. Responsibilities Drive the development of product features, engaging in requirements analysis, design, coding, testing, and post-deployment monitoring and bug fixing. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise.&nbsp; Think beyond just writing code - consider scalability, security, performance, and maintainability.&nbsp; Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of e-commerce products as a valued member of a product team. Partner closely with Product Owners, Scrum Masters, and QA Engineers within our dynamic development teams, demonstrating both autonomy and collaboration skills. Provide mentorship and support to junior and mid-level developers, encouraging their growth and development within the team. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Apply your expertise in .Net, Angular, and Azure development stack to deliver high-quality solutions. Requirements 5+ years commercial experience in Software Development. Bachelor's degree or equivalent experience in computer science. Mandatory: Excellent knowledge of C# .NET and knowledge of UI development in Angular. Mandatory: Experience with at least one event-driven architecture tool (e.g. Kafka, Service Bus, RabbitMQ...) Mandatory: able to communicate fluently in English. You don't need a certificate, but you must be able to communicate during daily English meetings and do an entire interview process in English. Experience with cloud technologies (preferably Azure, but AWS and/or GCP are also okay) Experience with at least one monitoring/logging tool (e.g. Azure Application Insights, Azure Log Analytics, Datadog, New Relic, Splunk, Prometheus, Grafana, ELK, or others) Nice to have but not mandatory: Experience with kubernetes and docker Intellectual curiosity, learning agility, and passion for tackling tough problems. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp;&nbsp; International environment:&nbsp;Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Professional and personal development: We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1

Full Stack Engineer (.NET + Angular)

The Opportunity The Logistics Sourcing Manager is responsible for designing and sourcing logistics solutions that align with client commercial and business objectives. This role involves engaging with clients to understand their requirements, collaborating with cross-functional teams to develop optimal solutions, and presenting these solutions to clients. Ideal candidate must possess knowledge of supply chains, logistics, exceptional communication skills, and proficiency in managing relationships with partners. Responsibilities Support the sales team throughout the opportunity pipeline by understanding client requirements and crafting innovative logistics solutions to address their needs and challenges. Empower and develop high-performing sourcing team while fostering strong, collaborative relationships with vendors to drive efficiency and mutual growth. Serve as the main point of contact for clients throughout the logistics solutioning process, ensuring effective communication and timely delivery of solutions. Collaborate with internal partners (e.g., sales, operations, IT) and external partners (e.g., third-party logistics providers, vendors) to develop tailored logistics solutions that meet client specifications and goals. Present logistics solutions to clients, clearly articulating the benefits, cost savings, and operational efficiencies of the proposed solutions. Lead the design and development of new logistics solutions that enhance the overall offering and performance of the logistics network. Work with cross-functional teams on large-scale initiatives, coordinating logistics to ensure successful project integration. Manage relationships with vendors and suppliers, ensuring that turnaround times, quality standards, and cost expectations are met. Conduct in-depth market research to stay informed about the latest trends, industry standard processes, and emerging technologies in logistics. Apply market insights to design innovative logistics solutions that are competitive, efficient, and aligned with client needs. Requirements Bachelor’s degree in Logistics, Supply Chain Management, or related field. Certifications in logistics or project management (e.g., PMP, APICS, Six Sigma) are a plus. Prefer 6+ years in logistics or supply chain management, incl. 3 years in customer-facing role. Strong understanding of logistics systems (TMS, WMS, ERP) and technologies. Outstanding communication and presentation skills, with the ability to explain complex solutions in a clear, customer-centric way. Proven experience managing relationships with third-party logistics providers and vendors to ensure the successful delivery of solutions. Strong commercial awareness and understanding of cost and margin dynamics with the ability to identify cost-saving opportunities and evaluate financial impacts of logistics decisions. Excellent organizational skills and people experience with the ability to manage multiple projects simultaneously and ensure on-time, within-budget delivery of solutions. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-VC1 &nbsp;

The Opportunity We’re looking for an experienced Engineering Manager&nbsp;to lead a team building innovative eCommerce experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Engineering Manager, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Engineering Manager with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better, as we believe in continuous improvement of the development process, and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. Responsibilities Lead and mentor a team of full stack engineers. Work with and provide day to day leadership and support to an engineering team responsible for developing/delivering key features within its domain.&nbsp; Work with engineering and product leaders to drive close collaboration within the global teams.&nbsp; Drive execution to ensure that projects are delivered on time and meet quality standards.&nbsp; Collaborate across functions to support planning and road-map prioritization.&nbsp; Drive technical strategy, architecture, and execution for scalable, high-performance UI. Anticipate technical challenges and define strategy through long-term planning.&nbsp; Collaborate closely with product, design, and backend teams to deliver seamless user experiences. Foster a culture of innovation, inclusion, and continuous improvement. Continuously strive to introduce improvements and innovations to the team.&nbsp; Requirements Bachelor’s degree in Computer Science, Software Engineering OR equivalent experience. Fluent English speaker: most of our team doesn't speak Spanish! Proven experience in engineering leadership and team management. Experience with agile project management, development methodologies and tools. Excellent communication and stakeholder management skills. Detail-oriented with solid problem-solving and analytical abilities. Nice-to-have, but not mandatory: experience with our tech stack (.NET, Azure, Angular, Kubernetes and Kafka). About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office near Atocha, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Engineering Manager

The Opportunity Seeking an individual driven by the challenge and excitement of uncovering data driven insights to join our Business Insights &amp; Analytics team. This position will make a significant and immediate impact on the business by optimizing and propelling our ability to uncover insights for our internal teams and global eCommerce retailers. We are looking for an exceptional individual to help take our reporting and customer insights program to the next level. Using various data sets and analytics tools and working cross-functionally, this role has many unique opportunities to craft and drive business decisions and actions.&nbsp; Our new team member must have a passion for analysis and the intellectual curiosity to uncover opportunities to and drive revenue growth for our clients through data mining and analysis followed by clear and concise storytelling. This is a hybrid role and will be based from our new office location in Jersey City. Key Responsibilities You will be an integral part of the Business Insights &amp; Analytics team and will both curate and present data-driven actionable insights for the internal stakeholders and eCommerce businesses Become an expert in leveraging Looker (our Business Intelligence Tool), Google Analytics, PowerBI, and other data sources to provide actionable insights using data analysis, visualizations and reporting Work cross-functionally with various stakeholders of the company (Customer Success, BI, Logistics, etc.) to analyze data including customer website behavioral &amp; transactional data, with the ability to summary it for easy consumption by business decision makers Analyze data from various sources to identify trends, patterns and anomalies, and translate those findings into actionable insights, recommendations and areas of opportunity Communicate results of reporting and analysis through clear and concise story-telling including the curation of compelling data content and visualizations Build various vehicles and tools to support the democratization of the data analysis across various internal functions Produce performance KPI reporting that supports the ability to streamline data, make reporting more efficient, and helps to derive insights faster Perform deep dive analysis to uncover improvements that drive improvements in performance and increase revenue generation Key Requirements 5+ years of experience in a similar role Experience with analytics tools (e.g. Looker, Power BI, Tableau, GA4, Python, etc.) Comfortable and extremely proficient in MS Excel Excellent oral, written communication and presentation skills are required Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner Ability to collaborate and work in a team environment as well as work independently Comfortable and thrives in working on multiple projects for various stakeholders both internally and client facing capacities Strong communication skills to effectively present data insights to internal collaborators and external clients. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hybrid #LI-TS1

Data Analyst (Customer Insights)

The Opportunity As a Data Privacy Manager at ESW, you will play a crucial, hands-on role in the day-to-day operations of our data privacy programme. You will work closely with all ESW business functions to support our commitment to the highest standards of data protection. This is a primarily operational role focused on implementing privacy controls, assisting with risk assessments, and helping to embed a culture of privacy across the organisation. You will offer essential support in implementing the privacy roadmap and ensuring our daily activities align with global data protection and AI laws. Responsibilities Support the Data Privacy Programme Assist in the day-to-day coordination and implementation of measures to ensure compliance with GDPR, ePrivacy, and other applicable global data privacy regulations. Support the execution of the privacy roadmap by completing assigned tasks and tracking progress. Practical Guidance &amp; Support Provide practical, day-to-day guidance on privacy matters to business areas (marketing, product development, technology, sales, and customer service). Help identify potential privacy risks in new and existing processes and assist in implementing mitigation actions. Maintain &amp; Implement Privacy Controls Assist in maintaining and updating data privacy policies, procedures, and documentation. Conduct and document Data Protection Impact Assessments (DPIAs) and privacy impact assessments for new products and services, supporting the team in managing identified risks. Help manage and respond to data subject rights requests (DSRs) in a timely and compliant manner. Promote a Privacy-Aware Culture Contribute to a culture of privacy and data protection by engaging with teams and answering their day-to-day queries. Assist in coordinating and delivering privacy training initiatives and help design and maintain training materials. Programme Metrics &amp; Vendor Support Help prepare reports and gather metrics on the performance of the privacy programme for internal partners. Support the vendor due diligence process by reviewing the data protection practices of third-party vendors. Market &amp; Regulatory Monitoring Monitor developments in data privacy, including new guidance and changes in legislation, and provide summaries to the team. Assist the team in adapting ESW’s privacy practices to address newly identified compliance requirements. Requirements 3-5 years of hands-on experience in a data privacy or a related compliance role. Experience with data privacy principles in a fast-paced environment (e.g., e-commerce, tech, or DTC). Experience in supporting or conducting DPIAs and privacy risk assessments. Strong working knowledge of the GDPR, ePrivacy, and other key global data protection and AI legistation. Privacy qualifications e.g. CIPP/E, CIPM, Law Society, King’s Inns etc.. A collaborative approach with the ability to work effectively with different teams and explain privacy concepts clearly. Familiarity with privacy management platforms (e.g., OneTrust) is desirable. Excellent interpersonal, written, and verbal communication skills. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-VC1 &nbsp;

Data Protection Manager

The Opportunity ESW is seeking a&nbsp;Site Reliability Engineering Manager to lead a high-performing SRE team focused on building resilient, scalable, and secure systems in Azure. In this role, you’ll collaborate with senior engineering and product leaders, champion SRE best practices, and drive operational excellence across our global ecommerce platform. If you're passionate about reliability, leadership, and making an impact at scale, we’d love to connect. Responsibilities Collaborate with software development teams to enable reliable and stable software services Develop software solutions that enhance the reliability and performance of services Optimise software release and deployment to production systems and cloud infrastructure in Azure Be an advocate for availability, reliability and scalability practices Define and adhere to Service Level Objectives and adhere to standard processes Enable product engineering teams through support of automated deployment pipelines Collaborate with product development as an advocate for scalable architectural approaches Advocate for infrastructure and application security practices in the development process Respond to production incidents in a balanced rotation with other SREs and Senior Engineers Lead a culture of learning and continuous improvement through incident postmortems and retrospectives Requirements 5+ years of demonstrable experience as a Site Reliability Engineer across our technology stack Strong understanding of SRE principles: SLIs, SLOs, error budgets, and incident management. Experience with cost management and optimisation in Azure. Experience with Azure App Service, Azure Functions, Azure Kubernetes Service (AKS), and Azure Front Door. Proficiency in one programming language: Go, PHP, NodeJS, C#, yaml, Python or Java Experience with infrastructure running 100% in Azure Experience with disaster recovery, backup strategies, and high availability in Azure. Database exposure to: MySQL, Postgres, MongoDB, DynamoDB, Redshift, CosmosDB Familiar with distributed tracing, log aggregation, and incident response in cloud environments. Familiar with infrastructure as code Azure ARM/Bicep or Terraform Familiar with observability &amp; monitoring using: Honeycomb, NewRelic, CloudWatch, Grafana, Datadog, Prometheus, KQL, Azure alerts Exposure to CI/CD pipelines with Azure DevOps, GitHub, CircleCI and Jenkins Willing to be part of a rotating on-call schedule Open to irregular work hours to support teams in different time zones &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.#LI-PP1#LI-Hybrid &nbsp;

Manager, Site Reliability Engineering

&nbsp; The Opportunity The Principal Logistics Solutions Specialist is responsible for crafting and delivering logistics solutions that align with client needs and business objectives. This role involves engaging with clients to understand their requirements, collaborating with cross-functional teams to develop optimal solutions, and presenting these solutions to clients. The ideal candidate will have expertise in supply chains, logistics, and systems, demonstrate exceptional communication skills, and excel at building and maintaining relationships with collaborators and partners. Responsibilities Lead the design and development of new logistics solutions that enhance the overall offering and performance of the logistics network, including fulfilment, dangerous goods and innovative final mile delivery options. Collaborate with team members and external partners (e.g., third-party logistics providers, vendors) on detailed solutions design and requirements definition for new solutions. Support the sales team throughout the opportunity pipeline by understanding client requirements and crafting innovative logistics solutions to address their needs and challenges. Present logistics solutions to clients, clearly outlining the operational mechanics of the solution and articulating the benefits, cost savings and efficiencies. Act as a key project stakeholder for large-scale, business-wide initiatives, collaborating with cross-functional teams to ensure logistics requirements are effectively integrated into overall project plans and successfully executed. Manage relationships with vendors and suppliers, ensuring that turnaround times, quality standards, and cost expectations are met. Conduct detailed market research to stay updated on current trends, standard methodologies, and new technologies in logistics. Apply market insights to design innovative logistics solutions that are competitive, efficient, and aligned with client needs. Requirements Bachelor’s degree or equivalent experience in Logistics, Supply Chain Management, or related field. Certifications in logistics or project management (e.g., PMP, APICS, Six Sigma) are a plus. Proven experience in logistics, supply chain, or related field; 2+ years client engagement. Experience in fulfilment operations. Experience in dangerous goods operations and cross border shipping is preferred. Strong understanding of logistics systems (TMS, WMS, ERP) and technologies. Exceptional communication and presentation skills, with the ability to explain complex solutions in a clear, customer-centric way. Proven experience managing relationships with third-party logistics providers and vendors to ensure the successful delivery of solutions. Strong commercial awareness and understanding of cost and margin dynamics with the ability to identify cost-saving opportunities and evaluate financial impacts of logistics decisions. Excellent organizational skills and initiative with the ability to manage multiple projects simultaneously and ensure timely, within-budget delivery of solutions. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-VC1#LI-Hybrid

Principal Logistics Solutions Specialist

The Opportunity We are seeking a skilled and proactive Service desk / Infrastructure Engineer to join our dynamic IT team based in Madrid. This role involves handling and supporting our IT Service desk and infrastructure, ensuring efficient performance, security, and reliability. The ideal candidate will have a strong background in Microsoft technologies, network security, and endpoint management. Responsibilities Microsoft Active Directory (AD) &amp; Azure Active Directory (AAD): Manage and maintain user accounts, group policies, and endpoint polices. Endpoint Management: Utilise Microsoft Endpoint Manager (Intune) for device enrollment, configuration, compliance policies, and application deployment. Network Security: Configure and manage Fortinet firewalls, ensuring secure and efficient network operations. Server Management: Oversee Windows Server environments, including installation, configuration, monitoring, and patch management. Technical Support: Provide Level 2 support, take on hardware and software issues, and raising complex problems as necessary. Documentation: Maintain accurate and up-to-date documentation of systems, configurations, and procedures. Collaboration: Work closely with cross-functional teams to implement IT projects and initiatives. Availability: Be prepared to work outside standard business hours and on weekends as required. Requirements Certifications: Bachelor's degree or equivalent experience in computer science. Minimum: Microsoft Certified Fundamentals (e.g., Azure Fundamentals). Preferred: Fortinet NSE, CompTIA certifications (e.g., CompTIA Network+, CompTIA Security+). Experience: Proven experience with Microsoft AD and AAD. Hands-on experience with Fortinet firewall configuration and management. Proficiency in Microsoft Endpoint Manager (Intune) for endpoint deployment and management. Solid understanding of Windows Server environments and patch management processes. Advanced networking knowledge, including TCP/IP, DNS, DHCP, and VPNs. Skills: Fluent English required Problem-solving and analytical abilities. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Flexibility to travel and work outside standard hours as needed. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Senior IT Support Engineer

The Opportunity&nbsp; As the Senior Engineering Manager you will drive the design, development and technical ownership of a core element of our SaaS eCommerce platform. You will collaborate with Architecture, Product and your Engineering Leads to deliver and maintain a high-volume secure system that continues to support rapid growth in scale and roadmap.&nbsp; We are looking for a Senior Engineering Manager that has the highest level of technical and people management skills and that has a passion for building high performing teams and driving technical excellence.&nbsp; You should want to do things better (We believe in continuous improvement of the development process) and you should have an opinion and contribute to improving our engineering practices. You should care about agile, continuous integration, continuous deployment, DDD, TDD, unit testing and integration testing.&nbsp; Responsibilities&nbsp; Attract and retain top engineering talent.&nbsp; Foster career growth and strong team culture.&nbsp; Drive execution to ensure that projects are delivered on time and meet quality standards.&nbsp; Collaborate cross functions to support planning and road-map prioritization. Anticipate technical challenges and define strategy through long term planning.&nbsp; Support the development team in achieving technical excellence.&nbsp; Contribute to engineering wide initiatives as a member of the technology leadership team.&nbsp; Continuously strive to introduce improvements and innovations to the team.&nbsp; Requirements&nbsp; Exemplary Leadership and People Management experience.&nbsp; Proven experience leading and developing engineering managers Experience building and maintaining 24x7 production critical systems. Deep technical knowledge with a history of solving complex problems. Adept at identifying and solving challenges around security, scaling, resilience and consistency. Experience in eCommerce is highly desirable. Knowledge of development stack an advantage: C#, WebApi, .NET Core, Microservices, No SQL, Azure. Proficient in Test Driven Development working within an Agile SCRUM team. Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems. Outstanding communication skills required, primarily the ability to communicate ideas.&nbsp; What's on offer? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Senior Manager, Engineering

The Opportunity We are seeking a dynamic and solutions-oriented professional to lead the design and enhancement of client technical and operational solutions across the entire client lifecycle—from pre-sales and scoping through implementation and ongoing delivery. This role will act as a key liaison between clients and internal teams, using a consultative approach to define, configure, and deliver tailored solutions that meet client expectations and timelines. Responsibilities Provide technical &amp; operations support to sales during the client pre-sales phase of the client engagement process. Document client solution requirements concisely and accurately, to ensure product and client implementation teams have absolute clarity. Working with Product Owners, to complete high-level client requirements to input into product development requests. Provide input to the client Implementation schedule, ensuring all requirements are delivered for the client. Configure the client solution via the ESW onboarding tooling. Ongoing management of client expectations against product and functionality release schedules. Report on the overall progress and health of the client projects in progress including identifying areas of non-compliance to formal project methodology. Manage the client relationship from the pre-sales phase through to project go live. Lead cross functional continuous improvement initiatives, with a focus on customer experience. Requirements 3+ years’ in a client technical management role ideally within an ecommerce or development environment. Bachelor’s degree in Business, Technology, Engineering, or a related field. Strong understanding of B2C ecommerce solutions, processes, and technology solutions, including web stores, payments, and distribution platforms. Proven ability to document, plan, and specify technical solutions in a structured and scalable way. Experience working cross-functionally with Sales, Engineering, Delivery, Product, and Client Success teams to ensure seamless execution. Demonstrated success managing multiple projects or programs aligned with strategic business goals. Skilled in facilitating consultative workshops to identify optimal client solutions. Adept at setting and managing realistic client expectations. Comfortable presenting to and reporting progress to senior stakeholders. The salary range for this role is $87,400 - $124,800. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-VC1 #LI-Hybrid &nbsp; &nbsp; &nbsp;

Solution Engineer

The Opportunity Join ESW as a Dispute Analyst and play a crucial role in preventing fraud and financial losses for leading global brands. This position offers an opportunity to make a direct impact in a collaborative, fast-paced environment. Responsibilities Bulleted listExamine payment discrepancies from various card networks (Visa, Mastercard, Amex, etc.). Prepare and submit compelling, well-documented evidence to challenge illegitimate disputes. Monitor and manage dispute cases within required timeframes to prevent automatic losses. Identify trends related to fraud or abuse and call out findings to management when needed. Collaborate with the risk and fraud teams to flag suspicious activity or transactions. Contribute to process improvements and policy updates. Stay current on changes to dispute resolution rules and guidelines. Engage with the disputes specialist to analyse win-rate patterns and discover areas for improvement. Requirements Bulleted list1+ years of experience handling chargeback/dispute processes (a plus). Strong problem-solving skills with the ability to think critically. Attitude towards efficiency and continuous improvement, especially in AI implementation for efficiency. Knowledge of card network rules and dispute reason codes. Proficiency with Excel or similar tools for data tracking and analysis. Outstanding attention to detail and strong analytical skills. Ability to handle a high-volume of cases while meeting strict deadlines. Strong written communication skills, particularly for drafting representments. Experience with tools such as Accertify, Ekata, and Zendesk (a plus). &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hybrid #LI-PP1

Dispute Analyst

The Opportunity ESW is seeking a dedicated Associate Customer Success Manager to join our expanding Client Success Management team. In this role, you will assist the CSM team in driving client sales, achieving revenue targets, and ensuring customer satisfaction. Responsibilities Support the CSM team’s achievement of client sales, revenue goals, and satisfaction. Assist managing day to day aspects of our client’s business through cross-functional coordination of client activities and business operation deliverables through clear and effective communication. Respond to client questions and concerns, log incident tickets, &amp; monitor ticketing system to ensure prompt responses and resolution. Assist with client reporting and leverage analysis to recommend areas of growth opportunity. Support internal and external cross-functional business reviews, by preparing visually compelling presentation slides. Assist in the development, coordination and execution of client initiative project plans. Ensure all client documentation is updated and maintained in Salesforce. Develop deep product and internal process knowledge and be a strategic problem solver with the ability to identify and implement creative solutions and process improvements. Become an international ecommerce subject matter expert and commitment to keep informed on latest global ecommerce trends and innovations. Requirements Undergraduate degree in applicable field. 1-2 years of relevant business or professional experience. Experience successfully building and maintaining strong internal and external relationships. Experience with enterprise reporting systems and pulling and analyzing data sets. Experience creating business review presentations, with solid business principles applied Prior experience working with clients as an account manager preferred. Experience with and working knowledge of ecommerce and logistics a plus. Strong MS Office skills, including proficiency with Excel (pivot tables, VLOOKUP). Excellent PPT and presentation development skills. Technically savvy with strong analytical and problem-solving skills. Ability to communicate clearly and effectively in an oral or written capacity. Demonstrated ability to learn and apply basic concepts in new situations. Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner. Sense of urgency with ability to follow-up and follow through. Ability to collaborate and work in a team environment as well as work independently and make sound decisions &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What we offer Time to recharge and refresh: We offer 15 days of PTO per year. Financial security: We care about your future. Enjoy a 401(k) plan with a 100% company match on your contributions, up to 6% of your salary. Life assurance: Protect what matters most with life coverage worth three times your annual salary. Comprehensive health benefits: Choose the plan that works for you. We offer a variety of health options, including PPO, HMO, and HDHP; so you can get the coverage you need. Dental and vision coverage: Keep your smile bright and your vision clear with our dental and vision plans. Competitive salary: Earn a salary of $69,000-$89,000, plus up to a 10% annual performance bonus to reward your hard work and achievements.&nbsp; Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2-3 days in our office in Newport, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Client Success Manager - eCommerce

The Opportunity As our Madrid hub continues to grow, we’re looking for a Senior Site Operations Project Manager to strengthen our operational foundations and contribute to the efficient management and smooth running of our European business. This is a new role and great opportunity to be the connective tissue between teams, ensuring coordination between supporting functions to enable financial, operational, and administrative processes to run efficiently. You will also look to continuously improve key operational processes and deliver audit and compliance requirements as we continue to build a high performing business. You will be instrumental in managing special projects and events identified by the VP of Engineering &amp; Site lead, such as hackathons, client workshops and site wide engagement events as required. You will be data literate; comfortable maintaining spreadsheets, crafting site-level dashboards and driving insights for executive decision making. This is a hands-on, cross-functional role that blends business operations, project coordination, and process optimization. Responsibilities Operational coordination: Support the VP Engineering in overseeing day-to-day site operations, aligning with teams in Engineering, Finance, Procurement, Legal, HR, and Facilities to run our business. Financial and budget tracking: Assist in managing CAPEX/OPEX by tracking and monitoring budgets and running monthly reports for site-level planning and decision-making. Vendor and contract management: Assist global procurement with payment of providers in Spain, vendor onboarding and renewals, and coordination with legal and finance teams to ensure smooth running of our business. Tooling and systems: Review and improve which systems (tools) we use and support possible migrations to better ones (e.g. Redmine vs ADO, etc.). Process improvement: Map and optimize workflows, streamline handoffs between departments, and identify opportunities for automation and AI adoption to reduce manual effort. Audit and compliance support: Coordinate documentation and cross-team communication for internal and external audits or tax initiatives. Data and documentation: Maintain key operational records, budget spreadsheets, and site-level dashboards; ensure information is accurate and accessible for executive decision making. Site-wide initiatives and communication: Plan and implement internal special projects and events, such as hackathons, Lunch &amp; Learns, and team engagement initiatives, handling logistics, budgets, and comms. Requirements Bachelor's degree in business administration, Operations, Engineering, or a related field (Master’s or MBA a plus). 5+ years of experience in business operations, site management, or cross-functional project coordination, ideally within a tech or innovation-driven environment. Financial acumen and attention to details. Experience running CAPEX/OPEX tracking and reporting is an advantage. Proven ability to work collaboratively across functions, building alignment, and solving operational challenges. Advanced proficiency with spreadsheets and data analysis tools (Excel, Google Sheets, dashboards). Excellent organization, communication, and stakeholder management skills. Working proficiency of English and Spanish. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Senior Operations Project Manager

The Opportunity We’re looking for an experienced&nbsp;Tech Lead to lead a team building innovative eCommerce experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Tech Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Technical Lead with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better, as we believe in continuous improvement of the development process, and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. Responsibilities Lead and mentor a team of full stack engineers. Work with and provide day to day leadership and support to an engineering team responsible for developing/delivering key features within its domain.&nbsp; Work with engineering and product leaders to drive close collaboration within the global teams.&nbsp; Drive execution to ensure that projects are delivered on time and meet quality standards.&nbsp; Collaborate across functions to support planning and road-map prioritization.&nbsp; Drive technical strategy, architecture, and execution for scalable, high-performance UI. Anticipate technical challenges and define strategy through long-term planning.&nbsp; Collaborate closely with product, design, and backend teams to deliver seamless user experiences. Foster a culture of innovation, inclusion, and continuous improvement. Continuously strive to introduce improvements and innovations to the team.&nbsp; Requirements Bachelor’s degree in Computer Science, Software Engineering OR equivalent experience. Fluent English speaker: most of our team doesn't speak Spanish! Proven experience in engineering leadership and team management. Experience with agile project management, development methodologies and tools. Excellent communication and stakeholder management skills. Detail-oriented with solid problem-solving and analytical abilities. Nice-to-have, but not mandatory: experience with our tech stack (.NET, Azure, Angular, Kubernetes and Kafka). About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office near Atocha, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Tech Lead

The Opportunity As a Customer Service Manager in our Customer Service Operations team, you will play a leading role in our Customer Service team(s), ensuring exceptional customer service and operational efficiency. The ideal candidate will have strong leadership skills, a strategic mindset, while being the brand champion for our internal and external stakeholders. Responsibilities: Client Management: Build and maintain strong, long-term relationships with clients. Serve as the point of escalation for client issues, ensuring timely resolution of issues. Communicate regularly with clients to gather feedback, identify opportunities for improvement, and ensure satisfaction. Operational Efficiency: Oversee day-to-day operations of the CS team, ensuring all customer inquiries and issues are addressed in a timely and efficient manner. Identify areas for improvement/automations and implement process enhancements to increase operational efficiency. Quality Assurance &amp; Training: Regularly assess agent performance through audits, customer feedback, and performance metrics. Establish and enforce quality assurance standards to guarantee consistent, high-quality customer service. Reporting &amp; Analysis: Provide regular reports to senior management on team performance, customer feedback, and key metrics. Analyze data and feedback to identify trends, areas for improvement, and customer pain points. Problem-Solving &amp; Escalations: Serve as a key point of contact for raised customer/client issues and work to resolve complex or high-priority problems. Proactively identify potential customer service challenges and implement solutions to prevent issues from arising. Requirements Proven experience in customer service or customer support management. Experience managing teams of agents, team leaders, and trainers is desired. Strong client relationship management experience. Strong communication, interpersonal, and conflict-resolution skills. Ability to analyze data and make informed decisions. Strong problem-solving skills. Ability to collaborate effectively with cross-functional teams. Strong organizational and time management skills. Experience building AI solutions is desirable. A customer-centric approach focusing on improved customer happiness and operational efficiency. The salary range for this role is USD 74,560 Annual About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-VC1 #LI-Hybrid

Customer Service Manager

The Opportunity Joining the Delivery Services team as a Technical Account Manager (TAM), you'll establish positive relationships with key client contacts. Your main role will be to bridge the technical gap, ensuring clients understand ESW’s solutions and receive mentorship on technical growth and issue resolution.&nbsp; In this role, technical knowledge and a forward-thinking outlook are essential for our Strategic Accounts. The objective is to minimize dependencies on other teams for resolving customer issues and addressing technical queries swiftly in a fast-paced online market. Additionally, the TAM will help identify improvements in internal and external communications, ensuring innovative ways of working across key linkage groups and with clients. This role will reinforce our dedication to the ESW-Client partnership and improve overall relationships, as reflected in direct feedback, client advocacy, and NPS scores. Responsibilities This position involves interacting with clients. The Technical Account Manager will accompany CSMs on client calls to understand their business and build a direct connection with the client's technical team. Establish and foster connections with the technical collaborators of strategic clients to grasp their integration landscape and technical requirements. Serve as the primary contact for the client’s technical team, offering technical mentorship and assistance for ESW implementations. Function as the key technical contact for clients, aiding in API integration, resolving issues, and optimizing performance. Provide expertise on areas such as new feature requests, ESW product/feature releases, integration questions, and issue reporting and resolution. Take the initiative to identify technical challenges and areas for improvement in the client's integration with ESW. Work closely with internal teams (Product, Engineering, and Client Success) to advocate for client needs and ensure seamless product adoption. Offer solutions on procedures for integrating ESW’s new products and services within the client’s existing infrastructure. Keep informed about ESW’s changing product offerings and industry guidelines to consistently offer value to clients. Requirements 5+ years of experience in a technical account management, solutions engineering, product management, or integration support role within online retail, financial technology, or software as a service sectors. Technical proficiency: Strong knowledge of API-based integrations, web technologies, and troubleshooting methodologies. Client-centricity: Enjoys interacting with clients, comprehends their viewpoint, and can recommend a great outcome for everyone. Collaboration and communication: Excellent ability to communicate complex technical concepts in a clear and business-friendly manner. Dedication to quality: Passionate about quality and will be the champion for the customer internally. Experience in international online sales, global payments, or supply chain is a plus. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hybrid #LI-PP1

Technical Account Manager

The Opportunity Our purpose is clear: to create meaningful moments between people and the brands they love. We empower brands to expand their global reach, ensuring simple and seamless ecommerce experiences for consumers worldwide. Through our comprehensive integration solutions, we provide a complete international checkout experience, covering local duties, taxes, fulfillment, delivery management, global returns, and payment processing. We’re looking for a Customer Success Manager to develop and drive the account strategy for our Enterprise customers in Europe. You will support the assessment of customers’ ongoing needs by conducting periodic strategic reviews, uncover areas for additional revenue growth, and help them to make informed judgements regarding ESW product offerings. You will be responsible for guiding and driving business development opportunities and effectively onboarding new customers to the existing portfolio. The role includes strategic development and supporting customer retention planning. Responsibilities Support the CSM team’s achievement of client sales, revenue goals, and overall satisfaction. Assist in managing the day-to-day aspects of our clients’ business through effective cross-functional coordination and collaboration, ensuring all client activities and operational deliverables are communicated clearly and executed efficiently. Respond to client questions and concerns, log incident tickets, and monitor the ticketing system to ensure timely responses and resolutions. Assist with client reporting and use data analysis to recommend opportunities for growth. Support internal and external cross-functional business reviews by preparing visually compelling presentation materials. Assist in the development, coordination, and execution of client initiative project plans. Ensure all client documentation is updated and properly maintained in Salesforce. Work closely with internal teams (Delivery Services, Operations, Product, Engineering, and Sales) to advocate for client needs and ensure seamless product adoption. Build in depth strategic account plans which focus on growth pinned by a thorough knowledge of the brand and their strategies to unlock additional revenue streams and help them grow their business. Working knowledge of Shopify Ecommerce platform as a merchant, partner or user. Develop deep product and internal process knowledge to become a strategic problem solver, capable of identifying and implementing creative solutions and process improvements. Extensive international ecommerce subject-matter knowledge and awareness of global ecommerce trends and innovations. Support internal and external cross-functional business reviews, by preparing visually compelling presentation slides. Assist in the development, coordination and execution of client initiative project plans. Ensure all client documentation is updated and maintained in Salesforce and other required locations. Requirements Undergraduate degree in an applicable field and 5+ years of relevant experience in an account management role in technology, SaaS, Ecommerce or a related business. Proven success in building and maintaining strong internal and external relationships. Technical proficiency: knowledge of API-based integrations, web technologies, and Ecommerce platforms and system integrators (Shopify, SFCC etc.). Active interest in AI adoption, efficiency, and applying it to day to day operations (experience using MS Co-Pilot). Client-centricity: Enjoys interacting with clients, comprehends their viewpoint, and can recommend a great outcome for everyone. Collaboration and communication: Excellent ability to communicate complex technical concepts in a clear and business-friendly manner. Dedication to quality: Passionate about quality and will be the champion for the customer internally. Experience with enterprise reporting systems, including the ability to pull and analyze data sets. Strong ability to create business review presentations with solid application of business principles. Prior experience working with clients as an account manager is preferred, and experience with ecommerce or logistics is a plus. Strong MS Office skills, including proficiency with Excel (pivot tables, VLOOKUP), and excellent PowerPoint and presentation development skills. Technically savvy with strong analytical and problem-solving abilities. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hybrid #LI-PP1

Customer Success Manager

The Opportunity We are seeking a highly motivated and proactive Logistics Operations Specialist to join our team. This role is key to ensuring smooth day-to-day fulfillment operations across our supplier network. You’ll manage supplier performance, resolve logistics issues, and support cross-functional projects that drive operational excellence. Responsibilities Liaise and manage fulfilment suppliers daily, maintain high quality day-to-day operations. Resolve and escalate any fulfillment issues, devise emergency plans to manage any crisis. Monitor external and internal KPI reporting, define action plans and escalate issues effectively. Identify gaps and inefficiencies in suppliers, to optimize operation regularly. Manage underperforming suppliers, create action plans and execute plans to improve performance. Responsible for the accurate and timely completion of Internal / External KPI reporting. Provide business insights and support Client Success team in retailers’ business reviews. Work on cross-functional projects with wider logistics team and internal team to support business growth. Support onboarding of retailers and suppliers to ensure smooth transition to day-to-day operations. Reconcile and resolve any logistics issues and challenge the status quo. Effectively report upstream to management and C-levels on operation successes and challenges to support wider business discussions with retailers. Requirements Bachelor’s degree in supply chain management, Logistics, Fulfillment or equivalent. 2+ years working experience in Supply Chain Management, preferably closely with distribution centers and 3PL. Experience in working in multi-cultural environments and flexible in working hours, to cater for business needs and changing trends as required. Excellent in the Use of Microsoft Excel, PowerBI, and Project management tools like Monday.com etc. Always optimize for better efficiency and challenge the status quo. Meticulous in data reporting related to key performance indicators / matrix. Quick learner, autonomous, attention to detail, excellent communication &amp; presentation skills. Occasional travel needs: domestically to supplier and hubs and internationally to headquarters. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-remote #LI-VC1 &nbsp;

Logistics Operations Specialist

The Opportunity We’re looking for an experienced&nbsp;Engineering Manager to lead a team building innovative eCommerce experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As an Engineering Manager, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Engineering Manager with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better, as we believe in continuous improvement of the development process, and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. Responsibilities Lead and mentor a team of full stack engineers. Work with and provide day to day leadership and support to an engineering team responsible for developing/delivering key features within its domain.&nbsp; Work with engineering and product leaders to drive close collaboration within the global teams.&nbsp; Drive execution to ensure that projects are delivered on time and meet quality standards.&nbsp; Collaborate across functions to support planning and road-map prioritization.&nbsp; Drive technical strategy, architecture, and execution for scalable, high-performance UI. Anticipate technical challenges and define strategy through long-term planning.&nbsp; Collaborate closely with product, design, and backend teams to deliver seamless user experiences. Foster a culture of innovation, inclusion, and continuous improvement. Continuously strive to introduce improvements and innovations to the team.&nbsp; Requirements Bachelor’s degree in Computer Science, Software Engineering OR equivalent experience. Fluent English speaker: most of our team doesn't speak Spanish! Proven experience in engineering leadership and team management. Experience with agile project management, development methodologies and tools. Excellent communication and stakeholder management skills. Detail-oriented with solid problem-solving and analytical abilities. Nice-to-have, but not mandatory: experience with our tech stack (.NET, Azure, Angular, Kubernetes and Kafka). About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office near Atocha, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

The Opportunity The VP of Data and Business Intelligence position represents a unique opportunity to enhance , evolve &nbsp;and manage Data and Business Intelligence governance, strategy and to implement new technology capabilities to support our clients and internal business units.&nbsp; This position will be responsible for the support and development of Data and BI solutions. This entails planning and leading large data programs, encompassing data integration, business intelligence outputs and outcomes, enhancing AI and automation capabilities and day to day reporting and insight operations. The candidate will be responsible for leading implementation services across Data and BI engineering, with the objective of building an AI data driven company culture that develops world-class quality data and BI solutions.&nbsp; As a member of the senior leadership team, the VP of Data and Business Intelligence will be charged with the responsibility of developing and leading the Data teams to become a recognized leader within the sector. In partnership with our experienced Executive management team, this person will have full responsibility for building out data governance frameworks, thought leadership in developing and implementing quality programs and bringing in tangible and quantifiable results using AI and other evolving tools and systems.&nbsp; This is a hybrid role (based from our office in North Wall Quay, Dublin 1) and reports directly to our CFO. Responsibilities Provide leadership in developing and delivering against the overall data and business intelligence strategic plan Lead the development and delivery of BI dashboards, reports, and analytics tools to support business operations.&nbsp; Develop enterprise dashboard and analytics capabilities Deliver best in class Data &amp; Business Intelligence application support services Work with the Technology and Product Executive teams to outline, implement and continually improve the data application framework roadmap and technology infrastructure that supports the business. Manage the BI technology infrastructure, including data warehousing, ETL processes, and reporting tools.&nbsp; Improve Data Governance, Data Quality and Controls by managing and delivering accurate, transparent, audit proof data Improve service performance, throughput of work and quality of delivered services Provide implementation and oversight of data management goals, policies, standards, practices, processes, and technologies. Become the Single Point of Contact (SPOC) for status reporting to steering committee, executive leadership and business partners on delivery of Data &amp; BI projects and services. Reports may include monthly tracking reports, analysis, metrics, and scorecards that highlight potential issues and identify root causes. Develop recommendations for improvement opportunities based on metrics, scorecards and trending reports Recommend process changes to the Data steering committee Establish and enforce data governance policies, standards, and best practices to ensure data quality, security, and compliance. Implement a companywide data education program to improve data literacy at all levels. Advocate for a strong data culture by promoting best practices in data usage and decision-making. Ensure data investments deliver measurable business outcomes. Define key performance indicators (KPIs) and metrics to track the effectiveness of data initiatives. Partner with VPs across departments (Product, Marketing, Finance, Legal) to ensure data needs are identified and met. Work closely with the VP of Architecture to align data infrastructure and systems with the company’s strategy. Lead and develop a high-performing data team, including data governance professionals and data analysts Underpin all of the above responsibilities with a continual process improvement mindset using AI and other automation and efficiency tools. Requirements Master's degree in computer science, Business Analytics, or related field. 10 to 15 years of senior management experience in data management, business intelligence, data governance and quality, master data management. 5+ years' experience building successful enterprise data warehouse systems. Microsoft Data Stack knowledge and experience such as SQL Server, SSIS, SSAS, APS alongside other applications (Looker, Tableau, Qlik Sense, Power BI). Data management, governance framework knowledge and expertise are required for this position. Leadership experience in data and BI governance, standards along with development and operations including the use of AI. Experience with Business Intelligence, Enterprise balanced score card, Performance metrics and KPI implementations and standardization Knowledge and experience with major industry standard Data Integrations tools In depth knowledge and understanding of Enterprise data architecture, data management and operations is needed. Experience with data infrastructure, analytics tools, and cloud platforms (GCP). Ability to communicate complex data insights to non-technical stakeholders. Demonstrates exceptional communication, leadership, team building and people management abilities Accomplished leader who displays the persuasiveness, decisiveness and competitiveness necessary to motivate the team to meet our expectations Some travel may be required. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LK-LK1#LK-Hybrid &nbsp;

VP of Data and Business Intelligence

&nbsp; The Opportunity Our purpose is clear: to create meaningful moments between people and the brands they love. We empower brands to expand their global reach to over 260 markets, ensuring simple and seamless eCommerce experiences for consumers worldwide. Through our comprehensive integration solutions, we provide a complete international checkout experience, covering local duties, taxes, fulfilment, delivery management, global returns, and payment processing. We are looking for a Product Owner to work alongside our Data &amp; Insights team, ensuring high-quality stories and requirements. Our Product Owners need to understand the business issues and challenges of eCommerce, from online marketing to logistics. Working with internal team members and external customers, gather and assess product requirements, help prioritise them and communicate them to the development teams. Responsibilities Gather product requirements Create well written user stories, including defining acceptance criteria. Work with Product Managers and Product Analysts to create supporting documentation for roadmap items. Prioritising stories and ensuring alignment with the Product Roadmap. Identify constraints and dependencies between Product Teams. Communicate and connect with other Product Owners and team members across various business functions. Support requirement refinement and delivery planning sessions. Leverage a variety of sources to help complete the requirement definition. Participate and support the demonstration of new features to customers and team members. Lead unplanned work without impacting committed, high priority deliverables Requirements Bachelor or master’s degree or equivalent experience in a Computer Science, Engineering or Analytical field. Proven track record of working in the product delivery space in an agile/scrum environment, ideally 3+ years in a Product Owner role. Experience in or knowledge of retail eCommerce, order management or finance/logistics products is a plus. Experience working with external customers. Strong technical background and detail orientated Ability to understand, interpret and document data structures, data flows, and data models Familiarity with data visualization tools (e.g., Looker, Tableau, Power BI) Knowledge of data stewardship, metadata management, and compliance (e.g., GDPR). Scrum Certified Product Owner or SAFE 4/5 certified would be beneficial. Excellent problem solving, communication and organisation skills. Self-motivated and results driven with a high level of initiative and desire to get things done. Passionate about product development and willing to introduce change and challenge existing processes and procedures. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. About us: ESW is the leading global and domestic direct-to-consumer (DTC) eCommerce company, empowering the world's best-loved brands to create safer, simpler and faster shopping experiences for consumers all around the globe. ESW acquired Scalefast in June 2022, and the combined 1,300 person organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of company's development. From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post. #LI-hybrid #LI-TS1

Product Owner

The Opportunity Our purpose is clear: to create meaningful moments between people and the brands they love. We empower brands to expand their global reach, ensuring simple and seamless ecommerce experiences for consumers worldwide. Through our comprehensive integration solutions, we provide a complete international checkout experience, covering local duties, taxes, fulfillment, delivery management, global returns, and payment processing. ESW is seeking a dedicated Associate Customer Success Manager to join our expanding Client Success Management team. In this role, you will assist the CSM team in driving client sales, achieving revenue targets, and ensuring customer satisfaction. You will support the assessment of customers’ ongoing needs by conducting periodic strategic reviews, uncover areas for additional revenue growth, and help them to make informed judgements regarding ESW product offerings. You will be responsible for guiding and driving business development opportunities and effectively onboarding new customers to the existing portfolio. The role includes strategic development and supporting customer retention planning. Responsibilities Support the CSM team’s achievement of client sales, revenue goals, and overall satisfaction. Assist in managing the day-to-day aspects of our clients’ business through effective cross-functional coordination and collaboration, ensuring all client activities and operational deliverables are communicated clearly and executed efficiently. Respond to client questions and concerns, log incident tickets, and monitor the ticketing system to ensure timely responses and resolutions. Assist with client reporting and use data analysis to recommend opportunities for growth. Support internal and external cross-functional business reviews by preparing visually compelling presentation materials. Assist in the development, coordination, and execution of client initiative project plans. Ensure all client documentation is updated and properly maintained in Salesforce. Work closely with internal teams (Delivery Services, Operations, Product, Engineering, and Sales) to advocate for client needs and ensure seamless product adoption. Build in depth strategic account plans which focus on growth pinned by a thorough knowledge of the brand and their strategies to unlock additional revenue streams and help them grow their business. Working knowledge of Shopify Ecommerce platform as a merchant, partner or user. Develop deep product and internal process knowledge to become a strategic problem solver, capable of identifying and implementing creative solutions and process improvements. Extensive international ecommerce subject-matter knowledge and awareness of global ecommerce trends and innovations. Support internal and external cross-functional business reviews, by preparing visually compelling presentation slides. Assist in the development, coordination and execution of client initiative project plans. Ensure all client documentation is updated and maintained in Salesforce and other required locations. Requirements Undergraduate degree in an applicable field and 5+ years of relevant experience in an account management role in technology, SaaS, Ecommerce or a related business. Proven success in building and maintaining strong internal and external relationships. Technical proficiency: knowledge of API-based integrations, web technologies, and Ecommerce platforms and system integrators (Shopify, SFCC etc.). Active interest in AI adoption, efficiency, and applying it to day to day operations (experience using MS Co-Pilot). Client-centricity: Enjoys interacting with clients, comprehends their viewpoint, and can recommend a great outcome for everyone. Collaboration and communication: Excellent ability to communicate complex technical concepts in a clear and business-friendly manner. Dedication to quality: Passionate about quality and will be the champion for the customer internally. Experience with enterprise reporting systems, including the ability to pull and analyze data sets. Strong ability to create business review presentations with solid application of business principles. Prior experience working with clients as an account manager is preferred, and experience with ecommerce or logistics is a plus. Strong MS Office skills, including proficiency with Excel (pivot tables, VLOOKUP), and excellent PowerPoint and presentation development skills. Technically savvy with strong analytical and problem-solving abilities. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What we offer Time to recharge and refresh: We offer 15 days of PTO per year. Financial security: We care about your future. Enjoy a 401(k) plan with a 100% company match on your contributions, up to 6% of your salary. Life assurance: Protect what matters most with life coverage worth three times your annual salary. Comprehensive health benefits: Choose the plan that works for you. We offer a variety of health options, including PPO, HMO, and HDHP; so you can get the coverage you need. Dental and vision coverage: Keep your smile bright and your vision clear with our dental and vision plans. Competitive salary: Earn a salary of $69,000-$89,000, plus up to a 10% annual performance bonus to reward your hard work and achievements.&nbsp; Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2-3 days in our office in Newport, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Customer Success Manager - eCommerce

Opportunity We are seeking experienced Senior Frontend Engineers to join our Tech &amp; Product team. As part of a strategic investment in our technology, we are expanding our teams to enhance our platform and deliver innovative eCommerce solutions that will define the future of online shopping. In this role, you will work with modern frontend technologies, designing and implementing high-performance, scalable user interfaces. You will collaborate with cross-functional teams, contribute to architectural decisions, and adhere to best practices to ensure the delivery of robust, maintainable, and efficient software. Beyond technical expertise, you will play a key role in mentorship and strategic decision-making. If you are passionate about technology, thrive in a fast-paced environment, and want to tackle exciting challenges, we would be delighted to hear from you. Responsibilities Lead the development of product features, including requirements analysis, design, coding, testing, and post-deployment optimisation. Take ownership of complex problems, propose scalable solutions, and anticipate potential issues before they arise. Think beyond code: prioritise scalability, security, performance, and maintainability in all solutions. Collaborate within an Agile environment, contributing to the continuous improvement of ESW’s suite of eCommerce products as a valued member of a product team. Work closely with Product Owners and QA Engineers, demonstrating autonomy and strong collaboration skills. Mentor and support junior and mid-level developers, fostering their growth and development within the team. Embrace Test Driven Development methodologies and deliver high-quality, well-tested code. Apply your expertise in Angular and Svelte to create exceptional user experiences. Requirements 8+ years of commercial experience in frontend development. Bachelor’s degree or equivalent experience in Computer Science or a related discipline. Strong proficiency in Angular, or experience with React and willing to make the switch, with a deep understanding of modern JavaScript and TypeScript. Nice to have, but not mandatory: experience with Svelte. Solid knowledge of HTML5, CSS3, and responsive design principles. Experience with state management, component-driven architecture, and performance optimisation. Familiarity with modern development practices, including CI/CD pipelines, automated testing, and Agile methodologies. Understanding of accessibility standards and best practices. Intellectual curiosity, adaptability, and a passion for solving complex problems. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

The Opportunity Our Product Owners will act as the bridge between our clients and internal teams. You’ll be responsible for gathering and understanding client requirements, translating them into clear product specifications, and prioritizing them in the backlog. Working closely with Product Managers, as well as engineering, design, and business stakeholders, you will ensure that development efforts align with client needs and company objectives. To succeed, you’ll also stay up to date with the latest ecommerce trends and technologies, bringing insights that shape product direction and keep us ahead of the market. Responsibilities Gather product requirements. Create well written specifications including defining acceptance criteria. Work with Product Managers to create supporting documentation for roadmap items. Manage product backlog. Prioritize and ensure alignment with the Product Roadmaps. Identify constraints and dependencies with other business teams. Communicate and connect with other Product Owners and team members across various business functions. Leverage a variety of sources to help complete requirement definition. Participate and support in demonstration of new features to customers and team members. Requirements Proven track record of working in the product delivery space, ideally 3+ years in a Product Owner role. Bachelor’s or master’s degree or equivalent experience in Engineering, Business or Analytical field. Fluent in English is a must (client facing) Strong technical knowledge with experience in system integrations. An appreciation of how product design works with and integrates into software development. Excellent problem solving, communication and organization skills. Self-motivated and results driven with a high level of initiative and desire to get things done. Passionate about product development with a willingness to introduce change and challenge existing processes and procedures &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp;&nbsp; International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Professional and personal development: We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid&nbsp;#LI-TS1

The Opportunity We are looking for Full Stack&nbsp;Engineers to join our expanding Tech &amp; Product Hub in Madrid. As part of a strategic investment in our technology, we are building new teams to enhance our platform and develop innovative ecommerce products that will shape the future of online shopping.&nbsp; In this role, you will work with cutting-edge technologies, designing and developing high-performance, scalable solutions. You’ll collaborate with cross-functional teams, contribute to architectural decisions, and follow best practices to ensure the delivery of robust and efficient software. You’re not only technically advanced but also influential in mentorship and strategic decision-making. If you are passionate about technology, thrive in a fast-paced environment, and want to work on exciting challenges, we’d love to hear from you. Responsibilities Drive the development of product features, engaging in requirements analysis, design, coding, testing, and post-deployment monitoring and bug fixing. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise.&nbsp; Think beyond just writing code - consider scalability, security, performance, and maintainability.&nbsp; Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of ecommerce products as a valued member of a product team. Partner closely with Product Owners, Scrum Masters, and QA Engineers within our dynamic development teams, demonstrating both autonomy and collaboration skills. Provide mentorship and support to junior and mid-level developers, encouraging their growth and development within the team. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Apply your expertise in .Net, Angular, and Azure development stack to deliver high-quality solutions. Requirements 3+ years commercial experience in Software Development. Bachelor's degree or equivalent experience in computer science. Excellent knowledge of C#. Knowledge of UI development in Angular. Knowledge of development stack: C#, WebApi, .NET Core, Kafka, Kubernetes, Microservices, Cosmos DB, Azure. Experience in Domain Driven Design, software design patterns and modern SDLC methodology, such as CI/CD, testing and release approaches. Proficient in Test Driven Development working within an Agile SCRUM team.&nbsp; Intellectual curiosity, learning agility, and passion for tackling tough problems. High level of English. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp;&nbsp; International environment:&nbsp;Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Professional and personal development: We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Full Stack Engineer

The Opportunity ESW powers international ecommerce for some of the world’s most recognizable brands, helping them sell globally with confidence across checkout, compliance, payments, logistics, and customer experience. As our capabilities continue to grow, so does the opportunity to shape how the world understands and buys what we do.&nbsp; We are looking for a growth minded Senior Product Marketing Manager to turn that complexity into clarity. You will define how our portfolio is packaged and launched, create solution stories that resonate with enterprise buyers, and lead a multi-product go-to-market strategy that drives real commercial results.&nbsp; This is a rare opportunity to sit at a pivotal point in our growth and play a central role across product, revenue, and brand, with a visible impact on how ESW goes to market. If you enjoy bringing structure to complexity, telling clear stories about sophisticated technology, and seeing your work drive growth, this role offers that platform. What You'll Own&nbsp; Portfolio strategy &amp; packaging: Own ESW’s portfolio structure and packaging, defining how products ladder into clear solution-led stories aligned to enterprise buyer needs and growth strategy. Product launches &amp; GTM: Lead complex, multi-product launches and orchestrate GTM execution across Product, Growth, and Brand teams, ensuring launches are supported by complete GTM kits and enablement assets. Positioning &amp; market narrative: Define and evolve ESW’s positioning and messaging across ICPs, industries, and use cases, translating complex ecommerce, logistics, and technology capabilities into clear, enterprise-ready narratives. Content development: Own the development of core product marketing content, including messaging frameworks, sales decks, solution narratives, and enablement assets that support solution-led selling. Revenue enablement: Partner with Sales on large, complex deals where positioning and narrative influence outcomes, and lead enablement focused on portfolio storytelling and objection handling to improve win rate and deal quality. Commercial outcomes: Ensure portfolio packaging and GTM execution support measurable commercial outcomes, including win rate, deal quality, and pipeline growth. Product roadmap alignment: Partner with Product leadership to influence and align the product roadmap with portfolio strategy and positioning priorities. AI and tooling: Apply AI and modern tooling to accelerate product marketing workflows, including content development, insight generation, and GTM execution. PMM strategy &amp; team contribution: Partner with the Director of Product Marketing on priorities and sequencing across the roadmap and contribute to Product Marketing ways of working and best practice What We're Looking For Strong product marketing experience, ideally within enterprise SaaS, ecommerce, or technology environments Proven ability to lead product launches, develop positioning, and support solution-based go-to-market strategies Experience structuring and packaging complex product portfolios into clear, compelling narratives Strength in storytelling, with the ability to simplify complexity and communicate value to enterprise buyers A balance of strategic thinking and hands-on execution Confidence working cross-functionally with Product, Sales, Growth, and Brand teams Experience supporting enterprise sales cycles and influencing deal outcomes through positioning and messaging Comfort presenting strategy, positioning, and GTM plans to senior stakeholders Analytical mindset, with a focus on commercial outcomes and measurable impact Curiosity and adaptability, with an interest in leveraging AI and new tools to evolve how product marketing operates About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.&nbsp;Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why Join Us Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. &nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-LK1 &nbsp; &nbsp;

Senior Product Marketing Manager

&nbsp; Opportunity We are looking for an experienced, capable technology leader who can&nbsp;live technically on our ESW core platform. The Principal&nbsp;Engineer&nbsp;will work with technology management, the development&nbsp;teams&nbsp;and partner closely with the product team to support implementation of our&nbsp;ESW&nbsp;Cloud based platform.&nbsp;&nbsp; The Principal Engineer, Platform is a senior individual contributor who sets the technical direction for ESW’s core platform. This role provides hands-on technical leadership across multiple teams, ensuring our platform is secure, scalable, reliable, and easy to build on.&nbsp; Our platform is primarily built on&nbsp;latest .NET,&nbsp;Azure, and&nbsp;Kafka, with heavy use of&nbsp;AKS,&nbsp;Cosmos DB,&nbsp;Azure Monitor,&nbsp;Azure DevOps,&nbsp;Helm charts,&nbsp;containers, and shared&nbsp;base images.&nbsp; You will collaborate with Engineering Managers, Product, and Architecture to evolve these platform capabilities, simplify complexity, and enable product teams to deliver value quickly and safely.&nbsp; You will be a role model and mentor to our software developers&nbsp;and&nbsp;rest&nbsp;of the Platform Core team. The right leader will influence others by&nbsp;demonstrating&nbsp;professionalism, enthusiasm, providing&nbsp;communication&nbsp;and creating a collaborative environment.&nbsp; Responsibilites Technical strategy &amp; architecture Own and evolve ESW’s platform architecture (.NET on AKS, Kafka, Cosmos DB). Design and review end-to-end platform capabilities and integration patterns. Set and enforce architectural standards for AKS, Kafka, APIs, and data. Drive key initiatives (service modernisation, container/Helm strategy, Azure refactors). Hands-on engineering &amp; delivery Contribute to and review critical .NET platform code. Guide AKS, Kubernetes, Helm, and container usage in practice. Break down large initiatives into incremental deliveries. Raise standards for code quality, CI/CD, testing, and automation. Align platform work with Engineering and Product priorities. Reliability, collaboration &amp; culture Ensure strong observability, reliability, and incident response across AKS, Kafka, and Cosmos DB. Drive cross-team adoption of shared libraries, pipelines, and Kafka patterns. Influence platform direction to reduce complexity and duplication. Mentor senior engineers and evolve engineering standards. Requirements Hard skills Significant experience&nbsp;(10+ years) in software engineering, including senior technical leadership (e.g.&nbsp;Staff/Principal Engineer, Tech Lead).&nbsp; Must have: experience with Azure, .NET, CosmosDB and Kafka; a basic understanding of Docker &amp; Kubernetes Proven track record designing and operating largescale, distributed systems and platforms in Azure. Experience building and evolving platform capabilities and shared services used by multiple product teams. Strong system design and architecture skills (e.g. microservices on Kubernetes, event driven systems with Kafka, APIs, data contracts).&nbsp; Experience with Containers,&nbsp;Helm charts, and shared&nbsp;base images&nbsp;for consistent, repeatable deployments.&nbsp; Solid understanding of DevOps, CI/CD (preferably Azure DevOps), infrastructure as code concepts, and observability.&nbsp; Strong focus on security, reliability, and operational excellence in a cloudnative environment.&nbsp; Soft skills Able to influence and align multiple teams without direct line management.&nbsp; Clear written and verbal communication in English, comfortable with technical and non-technical audiences. Primarily, the ability to communicate ideas.&nbsp; Pragmatic decision making: balances long-term platform health with short-term delivery needs.&nbsp; High ownership, collaborative, and continuously learning.&nbsp; Intellectual curiosity, learning agility, and enthusiasm for tackling challenging problems.&nbsp; Deep Problem solving and the ability to analyze a business or technical issue and select the most appropriate solutions.&nbsp; Understanding of risk in designs and mitigation strategies.&nbsp; &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? &nbsp; Direct hire with a SaaS company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Annual healthcare allowance: Receive €1,500 annually, along with access to partnered healthcare providers. Pension scheme: ESW will match your contributions up to 6.5%. Employee Assistance Programme: Access a dedicated platform offering counselling and therapy services. Gym membership: Enjoy Flyefit gym access at a reduced rate with no joining fee. Cycle to Work Scheme: Purchase a bike tax‑free and make your commute healthier and more sustainable. TaxSaver Scheme: Save on public transport tickets through our commuter benefits. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Learning &amp; Development: Access our internal learning platform and benefit from our career development plan. International environment: Work with people from over 30 different cultures. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home. Right now our offices are in Swords, but we'll be moving to our office in Dublin Docklands in April. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. &nbsp; &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

Principal Software Engineer

The Opportunity We are seeking a highly motivated and experienced Sales Director to join our team and drive growth in the dynamic, fast-paced fashion and luxury ecommerce world. This leader will be critical in securing high-value enterprise partnerships and shaping the future of cross-border ecommerce solutions for our prestigious clients. You will be a part of a team that will transform how fashion and luxury brands connect with their global shoppers. We want to hear from you if you’re a top-tier enterprise SaaS seller, passionate about delivering exceptional value and forging lasting client relationships. Responsibilities Lead the full sales cycle for enterprise deals, from qualification to close, focusing on 8-figure GMV and 7-figure AOV opportunities. Develop and complete strategic account plans to penetrate key markets and grow market share in fashion (apparel/retail) and luxury ecommerce. Build and nurture relationships with C-level executives and decision-makers, acting as a trusted advisor to drive client success. Collaborate with cross-functional teams, including technical, operational, and finance teams, to deliver tailored solutions and seamless experiences for enterprise clients. Serve as an ambassador for the company at industry events, fostering brand recognition and cultivating new opportunities. Requirements 6+ years of enterprise SaaS sales experience, strong preference for candidates with ecommerce SaaS related backgrounds. Logistics' background is a bonus, but not required. Outstanding verbal, written, and presentation skills, with the ability to articulate complex solutions to diverse audiences. Demonstrated ability to collaborate effectively in cross-functional environments, bridging the gap between technical and business teams. Proven track record of closing high-value contracts, particularly 8-figure GMV or 7-figure AOV deals. Strong references and a reputation as a top performer, teammate, and industry expert. Self-motivated individual with a strategic approach, ability to excel in fast-paced environments, and a focus on achieving goals. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. #LI-Hybrid #LI-PP1

The Opportunity At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC ecommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. In this role, you will work with a diverse range of technologies, designing and developing reliable, high-performance, and scalable solutions. You’ll collaborate closely with cross-functional teams, contribute to architectural decisions, and apply best practices to ensure the delivery of robust and maintainable software. You’re not only technically skilled but also play a key role in mentoring others and contributing to strategic decisions within the team. You should want to do things better – we believe in continuous improvement of the development process – and you should have an opinion and contribute to improving our engineering practices.&nbsp; Responsibilities Drive the development of product features, engaging in requirements analysis, design, coding, testing, and post-deployment monitoring and bug fixing. Collaborate within an Scrum environment, contributing to the continuous improvement of ESW's suite of eCommerce products as a valued member of a product team. Partner closely with Product Owners, and QA Engineers within our dynamic development teams, demonstrating both autonomy and collaboration skills. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Apply your expertise in PHP development to deliver high-quality solutions. Requirements 5+ years commercial experience in Software Development. Bachelor's degree or equivalent experience in computer science. Excellent knowledge of PHP. Knowledge of development stack: PHP, API Rest, MySQL, Redis, AWS. Experience in Laravel framework and modern SDLC methodology, such as CI/CD, testing and release approaches. Intellectual curiosity, learning agility, and passion for tackling tough problems. What's on offer? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp; &nbsp;

Senior PHP Engineer

About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Direct hire with a SaaS company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Paid Volunteer Day: Enjoy a company‑paid day to give back to a cause you're passionate about. Flexible Retribution: Healthcare, transportation tickets, restaurant tickets, kindergarten care... Employee Assistance Programme: Access a dedicated platform offering counselling and therapy services. Learning &amp; Development: Access our internal learning platform and benefit from our career development plan and our company‑funded master’s degrees and certifications. International environment: Work with people from over 30 different cultures. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in Mendez Alvaro, and 2–3 days working from the comfort of your home. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1

Why Join Us?

The Opportunity Are you a Product Manager who loves connecting the dots between customer needs, business goals, and technical solutions? If you enjoy working at the heart of fast-moving teams and seeing your ideas come to life, we’d love to meet you. This role, based in Madrid, offers the chance to make a real impact as you help shape a scalable, flexible, and secure platform that supports some of the world’s leading retail brands. You’ll bring curiosity, structure, and drive to ensure we’re solving the right problems and building products that truly make a difference. You’ll join a collaborative, supportive Product organization that values teamwork, creativity, and data-driven decision-making. Together, we’ll explore opportunities, make smart trade-offs, and deliver innovative features that empower our top-tier clients and enhance the shopping experience for millions of customers around the world. Key Responsibilities Partner with the Product Director to define and communicate the product vision, strategy, and roadmap in alignment with business objectives and customer needs. Serve as a key product contact for external clients, maintaining ongoing communication to understand their needs, gather feedback, and ensure alignment on priorities and delivery progress. Collaborate with Product Owners to translate the strategy into actionable plans and ensure consistency across teams. Work closely with cross-functional teams and stakeholders to gather insights, identify opportunities, and define clear product requirements. Prioritize initiatives using data-driven insights, balancing business value, customer impact, and technical feasibility. Work closely with Engineering Leads to ensure features are well-defined, scoped, and delivered incrementally according to plan. Own the end-to-end delivery of product features — from discovery and definition through launch and post-release optimization. Partner with analytics, design, and user research teams to validate ideas, measure outcomes, and iterate based on performance and feedback. Act as the primary point of contact between business stakeholders and technical teams, ensuring alignment and transparency across all stages of development. Anticipate and manage dependencies, risks, and trade-offs to maintain roadmap commitments. Foster a culture of ownership, collaboration, and continuous improvement across the product team. Key Requirements 5+ years of experience specifically as a Product Manager Strong proficiency in English, both written and spoken, as this is a client-facing role. Certification not needed. Mandatory: Experience in the retail or eCommerce industry. Proven ability to collaborate effectively with highly technical teams.&nbsp; &nbsp; Bachelor’s or Master's degree in Business, Computer Science, Engineering, or a related field — or equivalent practical experience in a product delivery environment. Solid understanding of how product design integrates into the software development process. Excellent problem-solving, communication, and organizational skills. Self-motivated and results-driven, with a high level of initiative and a strong sense of ownership. Passionate about product development, with the confidence to challenge existing processes and drive continuous improvement. &nbsp; &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp;&nbsp; International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Professional and personal development: We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office by Atocha train station, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid&nbsp;#LI-TS1

Product Manager

Opportunity We are looking for an experienced, capable technology leader who can&nbsp;live technically on our ESW core platform. The Principal&nbsp;Engineer&nbsp;will work with technology management, the development&nbsp;teams&nbsp;and partner closely with the product team to support implementation of our&nbsp;ESW&nbsp;Cloud based platform.&nbsp;&nbsp; The Principal Engineer, Platform is a senior individual contributor who sets the technical direction for ESW’s core platform. This role provides hands-on technical leadership across multiple teams, ensuring our platform is secure, scalable, reliable, and easy to build on.&nbsp; Our platform is primarily built on&nbsp;latest .NET,&nbsp;Azure, and&nbsp;Kafka, with heavy use of&nbsp;AKS,&nbsp;Cosmos DB,&nbsp;Azure Monitor,&nbsp;Azure DevOps,&nbsp;Helm charts,&nbsp;containers, and shared&nbsp;base images.&nbsp; You will collaborate with Engineering Managers, Product, and Architecture to evolve these platform capabilities, simplify complexity, and enable product teams to deliver value quickly and safely.&nbsp; You will be a role model and mentor to our software developers&nbsp;and&nbsp;rest&nbsp;of the Platform Core team. The right leader will influence others by&nbsp;demonstrating&nbsp;professionalism, enthusiasm, providing&nbsp;communication&nbsp;and creating a collaborative environment.&nbsp; Responsibilites Technical strategy &amp; architecture Own and evolve ESW’s platform architecture (.NET on AKS, Kafka, Cosmos DB). Design and review end-to-end platform capabilities and integration patterns. Set and enforce architectural standards for AKS, Kafka, APIs, and data. Drive key initiatives (service modernisation, container/Helm strategy, Azure refactors). Hands-on engineering &amp; delivery Contribute to and review critical .NET platform code. Guide AKS, Kubernetes, Helm, and container usage in practice. Break down large initiatives into incremental deliveries. Raise standards for code quality, CI/CD, testing, and automation. Align platform work with Engineering and Product priorities. Reliability, collaboration &amp; culture Ensure strong observability, reliability, and incident response across AKS, Kafka, and Cosmos DB. Drive cross-team adoption of shared libraries, pipelines, and Kafka patterns. Influence platform direction to reduce complexity and duplication. Mentor senior engineers and evolve engineering standards. Requirements Hard skills Significant experience&nbsp;(10+ years) in software engineering, including senior technical leadership (e.g.&nbsp;Staff/Principal Engineer, Tech Lead).&nbsp; Able to&nbsp;speak English fluently Must have: experience with Azure, .NET, CosmosDB and Kafka; a basic understanding of Docker &amp; Kubernetes Proven track record designing and operating largescale, distributed systems and platforms in Azure. Experience building and evolving platform capabilities and shared services used by multiple product teams. Strong system design and architecture skills (e.g. microservices on Kubernetes, event driven systems with Kafka, APIs, data contracts).&nbsp; Experience with Containers,&nbsp;Helm charts, and shared&nbsp;base images&nbsp;for consistent, repeatable deployments.&nbsp; Solid understanding of DevOps, CI/CD (preferably Azure DevOps), infrastructure as code concepts, and observability.&nbsp; Strong focus on security, reliability, and operational excellence in a cloudnative environment.&nbsp; Soft skills Able to influence and align multiple teams without direct line management.&nbsp; Clear written and verbal communication in English, comfortable with technical and non-technical audiences. Primarily, the ability to communicate ideas.&nbsp; Pragmatic decision making: balances long-term platform health with short-term delivery needs.&nbsp; High ownership, collaborative, and continuously learning.&nbsp; Intellectual curiosity, learning agility, and enthusiasm for tackling challenging problems.&nbsp; Deep Problem solving and the ability to analyze a business or technical issue and select the most appropriate solutions.&nbsp; Understanding of risk in designs and mitigation strategies.&nbsp; &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Direct hire with a SaaS company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Flexible Retribution: Healthcare, transportation tickets, restaurant tickets, kindergarden care... Employee Assistance Programme: Access a dedicated platform offering counselling and therapy services. Learning &amp; Development: Access our internal learning platform and benefit from our career development plan. International environment: Work with people from over 30 different cultures and get to practice English daily. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in Mendez Alvaro, and 2–3 days working from the comfort of your home. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1

The Opportunity We’re looking for an experienced Team Lead&nbsp;for a team&nbsp;building innovative eCommerce experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Team Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Team Lead with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better, as we believe in continuous improvement of the development process, and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. Responsibilities Lead and mentor a team of full stack engineers. Work with and provide day to day leadership and support to an engineering team responsible for developing/delivering key features within its domain.&nbsp; Work with engineering and product leaders to drive close collaboration within the global teams.&nbsp; Drive execution to ensure that projects are delivered on time and meet quality standards.&nbsp; Collaborate across functions to support planning and road-map prioritization.&nbsp; Drive technical strategy, architecture, and execution for scalable, high-performance UI. Anticipate technical challenges and define strategy through long-term planning.&nbsp; Collaborate closely with product, design, and backend teams to deliver seamless user experiences. Foster a culture of innovation, inclusion, and continuous improvement. Continuously strive to introduce improvements and innovations to the team.&nbsp; Requirements Bachelor’s degree in Computer Science, Software Engineering OR equivalent experience. Fluent English speaker: most of our team doesn't speak Spanish! Proven experience in engineering leadership and team management. Experience with agile project management, development methodologies and tools. Excellent communication and stakeholder management skills. Detail-oriented with solid problem-solving and analytical abilities. Nice-to-have, but not mandatory: experience with our tech stack (.NET, Azure, Angular, Kubernetes and Kafka). About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office near Atocha, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Team Lead Software Development

You’re a software engineer trying to build something that matters.&nbsp; You know eCommerce is not just about helping brands build better online shopping experiences, but also about helping people find the perfect gift for a loved one and making customers’ busy lives easier.&nbsp; You’re&nbsp;not interested in working for a consulting firm that will outsource you to a client. You want to join a product company where you can take real ownership, influence key decisions, and shape the long‑term vision of a platform used worldwide.&nbsp; You’d&nbsp;love to work in an international environment where you’d get to learn more about different cultures.&nbsp; ESW is the right opportunity for you.&nbsp;&nbsp; Why join us?&nbsp;&nbsp; Direct hire with a SaaS company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing.&nbsp;You’ll&nbsp;work directly for a product company.&nbsp;&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office in Mendez Alvaro, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Continuous Learning:&nbsp;You’ll&nbsp;have access to our internal learning platform, as well&nbsp;as&nbsp; company‑funded external development options — including professional certifications and&nbsp;master’s&nbsp;programs.&nbsp; Career Development:&nbsp;Enjoy annual salary reviews, genuine opportunities for internal advancement, and a yearly performance bonus you can count on.&nbsp; Home Office Budget:&nbsp;A €350 allowance to craft a workspace that keeps you productive and inspired.&nbsp;&nbsp; International environment:&nbsp;Work with people from over 30 different countries and get to practice English daily.&nbsp;&nbsp; Flexible Retribution:&nbsp;Choose the benefits that matter most to you: healthcare, transport, restaurant vouchers, kindergarten care, and more&nbsp;&nbsp; Employee Assistance Program:&nbsp;Free access to a platform offering therapy and counselling whenever you need it.&nbsp;&nbsp; Diversity,&nbsp;Belonging,&nbsp;&amp; Inclusion:&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; Paid Volunteer&nbsp;Day:&nbsp;Because giving back is important to you,&nbsp;you’ll&nbsp;also get a fully paid day to volunteer for a cause you believe in.&nbsp;&nbsp; What&nbsp;we’re looking for Must have:&nbsp;&nbsp; Proven experience in software development.&nbsp;&nbsp; Proficiency&nbsp;in C# .NET&nbsp;and/or&nbsp;experience with front-end development tools like Angular, React, or Vue.js.&nbsp;&nbsp; A high degree of intellectual curiosity, adaptability, and a passion for solving complex challenges.&nbsp;&nbsp; Nice-to-have:&nbsp;&nbsp; Experience working with Kafka, Kubernetes, Microservices,&nbsp;Cosmos&nbsp;DB, and Azure.&nbsp; Knowledge of Domain-Driven Design, software design patterns, and modern SDLC practices, including CI/CD, testing strategies, and release processes.&nbsp;&nbsp; Proficiency&nbsp;in Test-Driven Development within an Agile SCRUM environment.&nbsp;&nbsp; About ESW&nbsp;&nbsp; Our purpose is simple: to create moments that matter between people and the brands they cherish.&nbsp;&nbsp; ESW is a global eCommerce SaaS provider working with leading brands such as Nike, Wizards of the Coast, Xbox, Calvin Klein, and L’Oréal&nbsp;&nbsp; We help brands grow globally by making cross‑border eCommerce simple. With our integrations, shoppers get a smooth international checkout with local duties and taxes included, plus streamlined fulfilment, delivery, returns, and payment options—all in one place!&nbsp;&nbsp; Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.&nbsp; #LI-hybrid #LI-TS1

Software Engineer - T3chfest

The Opportunity The Director of People Operations and Transformation is a strategic leadership role responsible for overseeing all facets of the human resources operations lifecycle, with a primary focus on driving efficiency, effectiveness, and technological advancement. This role will lead the scaling of the HR function by leveraging smart technology solutions to streamline processes, enhance employee experience, and produce data-driven metrics demonstrating operational success. This role is hybrid, with approximately 50% of your time in the office and 50% remote. We’re currently based in Swords, Co. Dublin, and will be relocating to our new office at North Wall Quay, Dublin 2 in March 2026. Responsibilities Strategic Operations Management Oversee the entire employee lifecycle - from recruitment and onboarding to offboarding ensuring efficient, compliant, and integrated operational processes. Lead the HR requirements for market expansion in line with our strategic growth targets, ensuring scalable solutions that enable the business. Partner with senior leadership and key stakeholders across the organization to ensure alignment between HR initiatives and business objectives. HR Technology &amp; Transformation Leadership Identify, evaluate, and implement HR technology solutions (leveraging Workday, Greenhouse, Cloudpay and AI-driven tools) to automate tasks, improve data accuracy, and enhance the overall employee experience. Process Improvement &amp; Automation Champion continuous improvement initiatives, redesigning existing workflows to maximize efficiency, reduce manual intervention, and ensure scalability across the organization. Data Analytics &amp; Reporting Define, track, and report on key HR metrics and KPIs including turnover rates, HR operational efficiency and SLA’s to measure the effectiveness of HR programs and identify areas for strategic improvement. Provide regular reporting within HR and external stakeholders as required. Programme Management Lead and manage cross functional HR Programs that enhance/improve the overall employee experience and continuously improve back-office people operations process. Compliance &amp; Risk Management Ensure all HR operations comply with relevant labour laws and regulations across all our geographies and are customer centric in design. Implement robust internal controls to protect employee data and mitigate operational risks and lead the required reviews of policy compliance and data in line with internal risk functions and audits. Vendor Management Manage relationships with external HR service providers and technology vendors, ensuring service level agreements (SLAs) are met and optimized for cost and performance. Team Leadership &amp; Development Lead and mentor a team of HR operations specialists, fostering a culture of innovation, accountability, and customer centricity. Requirements 7+ years of progressive experience in HR operations, with at least 3-5 years in a leadership or management role. Bachelor's degree in Human Resources or a related field. Proven experience implementing and optimizing enterprise-level HR technology solutions (preferably Workday), ensuring seamless integration and user adoption. Strong strategic understanding of HRIS with advanced proficiency in data analytics and reporting tools, and the ability to anticipate and leverage emerging HR technology trends. Strong ability to interpret multiple data sets, translate metrics into actionable insights, and make data-driven decisions. Demonstrated experience leading organizational change and transformation initiatives in a fast-paced and scaling environment. Excellent interpersonal, communication, and presentation skills, with the ability to influence stakeholders at all levels of the organization and translate stakeholder needs into efficient and effective HR workflows. Solid knowledge of employment law and HR best practices. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-LK1#LI-Hybrid &nbsp;

Director, People Operations & Transformation

The Opportunity Our purpose is clear: to create meaningful moments between people and the brands they love. We empower brands to expand their global reach, ensuring simple and seamless ecommerce experiences for consumers worldwide. Through our comprehensive integration solutions, we provide a complete international checkout experience, covering local duties, taxes, fulfillment, delivery management, global returns, and payment processing. ESW is seeking a dedicated Client Success Manager to join our expanding Client Success Management team. In this role, you will assist the CSM team in driving client sales, achieving revenue targets, and ensuring client satisfaction. You will support the assessment of client’ ongoing needs by conducting periodic strategic reviews, uncover areas for additional revenue growth, and help them to make informed judgements regarding ESW product offerings. You will be responsible for guiding and driving business development opportunities and effectively onboarding new clients to the existing portfolio. The role includes strategic development and supporting client retention planning. Responsibilities Support the CSM team’s achievement of client sales, revenue goals, and overall satisfaction. Assist in managing the day-to-day aspects of our clients’ business through effective cross-functional coordination and collaboration, ensuring all client activities and operational deliverables are communicated clearly and executed efficiently. Respond to client questions and concerns, log incident tickets, and monitor the ticketing system to ensure timely responses and resolutions. Assist with client reporting and use data analysis to recommend opportunities for growth. Support internal and external cross-functional business reviews by preparing visually compelling presentation materials. Assist in the development, coordination, and execution of client initiative project plans. Ensure all client documentation is updated and properly maintained in Salesforce. Work closely with internal teams (Delivery Services, Operations, Product, Engineering, and Sales) to advocate for client needs and ensure seamless product adoption. Build in depth strategic account plans which focus on growth pinned by a thorough knowledge of the brand and their strategies to unlock additional revenue streams and help them grow their business. Working knowledge of Shopify Ecommerce platform as a merchant, partner or user. Develop deep product and internal process knowledge to become a strategic problem solver, capable of identifying and implementing creative solutions and process improvements. Extensive international ecommerce subject-matter knowledge and awareness of global ecommerce trends and innovations. Support internal and external cross-functional business reviews, by preparing visually compelling presentation slides. Assist in the development, coordination and execution of client initiative project plans. Ensure all client documentation is updated and maintained in Salesforce and other required locations. Requirements Undergraduate degree in an applicable field and 5+ years of relevant experience in an account management role in technology, SaaS, Ecommerce or a related business. Proven success in building and maintaining strong internal and external relationships. Technical proficiency: knowledge of API-based integrations, web technologies, and Ecommerce platforms and system integrators (Shopify, SFCC etc.). Active interest in AI adoption, efficiency, and applying it to day to day operations (experience using MS Co-Pilot). Client-centricity: Enjoys interacting with clients, comprehends their viewpoint, and can recommend a great outcome for everyone. Collaboration and communication: Excellent ability to communicate complex technical concepts in a clear and business-friendly manner. Dedication to quality: Passionate about quality and will be the champion for the client internally. Experience with enterprise reporting systems, including the ability to pull and analyze data sets. Strong ability to create business review presentations with solid application of business principles. Prior experience working with clients as an account manager is preferred, and experience with ecommerce or logistics is a plus. Strong MS Office skills, including proficiency with Excel (pivot tables, VLOOKUP), and excellent PowerPoint and presentation development skills. Technically savvy with strong analytical and problem-solving abilities. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What we offer Time to recharge and refresh: We offer 15 days of PTO per year. Financial security: We care about your future. Enjoy a 401(k) plan with a 100% company match on your contributions, up to 6% of your salary. Life assurance: Protect what matters most with life coverage worth three times your annual salary. Comprehensive health benefits: Choose the plan that works for you. We offer a variety of health options, including PPO, HMO, and HDHP; so you can get the coverage you need. Dental and vision coverage: Keep your smile bright and your vision clear with our dental and vision plans. Competitive salary: Earn a salary of $89,000-$115,000, plus up to a 10% annual performance bonus to reward your hard work and achievements.&nbsp; Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2-3 days in our office in Newport, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

The Opportunity We are looking for a Senior Quality Engineer to join our expanding Tech &amp; Product Hub in Madrid. In this role, you will work closely with the team to integrate testing processes throughout the entire development lifecycle. You'll collaborate with the Quality Lead to provide critical insights into feature quality, and ensure that testing strategies align with project goals. This role will also require close coordination with both the quality team and broader organization as part of a new, exciting cross-domain project. If you are passionate about technology, thrive in a fast-paced environment, and want to work on exciting challenges, we’d love to hear from you. Responsibilities Collaborate with development and product teams to ensure features are delivered with the highest quality standards. Identify and mitigate risks related to incoming dependencies and potential project bottlenecks, proposing effective mitigation strategies. Integrate testing from the earliest stages of the Agile development process, ensuring continuous validation of features. Develop and implement test cases and scenarios, including exploratory testing. Provide key feedback to the Quality Lead on feature quality, highlighting areas of concern and improvement opportunities. Actively participate in all Scrum ceremonies, contributing to planning, reviews, and retrospectives. Proactively engage in backlog refinement meetings, asking insightful questions to clarify requirements and highlight gaps. Requirements 5+ years of functional QA experience in an Agile environment. Bachelor’s degree in Computer Science, Engineering, or related field. Proven track record in building and extending test automation frameworks. Strong coding experience with JavaScript. Experience with Webdriver.io is a big plus. Solid understanding of QA methodologies, tools, and processes. Proficiency in API testing and cross-platform integration. Experience with SQL and Cosmos DB testing, and log analysis. Familiarity with continuous delivery environments. Knowledge of Confluent Platform (Kafka) and Azure Portal is advantageous. ISTQB certification (or equivalent) is a plus. Excellent communication, teamwork, and problem-solving skills. Detail-oriented, with strong organizational skills and a passion for learning. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp;

Senior Quality Engineer

The Opportunity Senior Manager of Project Management (Onboarding) reporting into the VP, Delivery Services. The Client Delivery team comprises a group of experienced Technical Project Managers who play a central role in aligning all internal and external resources required to successfully on-board clients onto the ESW e-commerce, logistics and finance platforms. The Project Manager will be responsible for co-ordinating all the key tasks and resources as per project management standards and guidelines on time, on scope and to budget. Responsibilities: Develop and manage the consolidated Programme plan considering all cross functional teams required to onboard planned portfolio of clients e.g. Technology, Logistics, Finance etc. Work effectively with the client to manage the ensure that the clients and ESW activities are co-ordinated to onboard at the expected timelines and quality. Communicate the impact of changes to all stakeholders on a regular basis. Ensure quality and standards are achieved throughout the full project plan. Ensure all documentation created for project including Project Plan, Status Reports, Risk Logs etc. are of the highest standards. Monitor onboarded activity post go live for an agreed period and then complete a post implementation prior to handing over to the run organisation. Lead a cross functional team and deliver parallel projects against agreed milestones. Requirements Bachelor’s degree in a Business/Technology/Engineering or related degree. Minimum of 5 years’ project management experience. Project management qualification mandatory. Proven experience of working with IT Software Development Lifecycle methodologies such as Waterfall &amp; Agile &amp; SAFe. Solid track record working on software delivery type projects. Strong vendor and stakeholder management experience. Experience in supplier management, cloud based (Azure) and .net technology. Ability to work in a fast-paced eCommerce business. Ability to influence and manage multiple partners. Excellent operational organisation skills. High level of initiative and desire to get things done. Willingness to introduce change and challenge existing processes and procedures. Strong communication and presentation skills. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-VC1 &nbsp;

Senior Manager, Project Management

The Opportunity As a member of our Customer Service team, you will be responsible for providing exceptional service to our customers and retailers. You will handle customer inquiries, resolve issues efficiently, and ensure that every interaction reflects our commitment to excellence. Your role is vital in maintaining our reputation for outstanding service and customer satisfaction. Responsibilities Respond promptly to customer inquiries via email and chat. Provide accurate, valid, and complete information using the right processes &amp; tools. Handle/Follow-up customer queries, provide appropriate solutions and alternatives within the KPIs, and follow up to ensure resolution. Stay informed about the company’s products, services, policies, and procedures. Work closely with other customer service team members to ensure a consistent and high-quality customer experience. Collaborate with internal and external departments (e.g., logistics, carriers) to address customer issues. Participate proactively in team meetings, training sessions, and performance evaluations. Seek to improve personal performance by staying updated with industry trends and best practices. Participate in training and development programs to enhance skills and knowledge. Adhere to all company policies, procedures, and regulatory requirements. Follow security protocols to prevent data breaches and fraud. Requirements Excellent communication, interpersonal, and problem-solving skills. Proven experience in customer service or customer support. Experience working in a fast-paced environment. Familiarity with customer service software, CRM systems, and relevant tools. Strong organizational skills with the ability to prioritize tasks efficiently. A high level of attention to detail and critical thinking to assess and improve processes. Creative problem-solving skills with a willingness to think outside the box. A positive, can-do attitude, open to constructive feedback and committed to sharing knowledge with colleagues to support team development. Empathy and emotional intelligence to support both customers and team members effectively. Degree-level education or equivalent relevant experience. Fluent English additional languages are a plus Team player with a collaborative mindset. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-SDVA1 &nbsp; &nbsp;

Customer Support Specialist (English Speaker)

The Opportunity&nbsp; We are seeking a proactive and dilligent Senior Implementation Specialist to join our team. This role is crucial to the seamless onboarding of retailers onto our platform. We are seeking a proactive and diligent Senior Implementation Specialist to become part of our team. This role is crucial to the seamless onboarding of retailers onto our platform. You will work closely with internal groups and external clients, acting as the main point of contact during the onboarding and testing phases of project delivery. As a Senior Implementation Specialist, you will lead all aspects of Business Acceptance Testing (BAT) and User Acceptance Testing (UAT). You will guarantee that our platform integrations are ready and maintain high quality. Additionally, you will assist clients throughout testing and launch, solving any challenges and encouraging successful results. Responsibilities Own and manage end-to-end implementation of Tier 1 retailers during the onboarding phase. Lead and complete Business Acceptance Testing (BAT) for retailers connecting with our platform. Conduct User Acceptance Testing (UAT) for projects that are currently being rolled out. Serve as the primary point of contact for client-facing onboarding and testing activities. Guide and assist retailers through our testing and launch processes, guaranteeing a seamless onboarding experience. Mentor and upskill Implementation Specialist peers within the Technical Services team. Function as the senior client-facing lead for onboarding, coordinating the retailer’s collaborators and expectations. Troubleshoot issues during testing phases and bring them up as needed to internal teams. Support dark production testing and launch ceremonies to guarantee a seamless transition to hypercare support and CSM teams. Collaborate cross-functionally with Product, Engineering, and Support teams to ensure client requirements are met. Document test results, feedback, and issues clearly and professionally for both internal and external audiences. Requirements Proven experience in a QA or Testing role, ideally within an ecommerce or SaaS environment. Significant experience in software implementation, onboarding, or technical delivery within a technology environment. Strong client-facing experience—you’re comfortable leading external conversations and managing expectations. Excellent in the Use of Microsoft Excel, PowerBI, and Project management tools like Monday.com etc. Excellent communication skills—both written and verbal. Able to explain technical issues clearly to non-technical collaborators. Confident troubleshooting issues and navigating ambiguity to identify root causes. Quick learner, autonomous, attention to detail, excellent communication &amp; presentation skills. Experience using tools for test case tracking, bug reporting, and collaboration (e.g., Jira, Confluence, TestRail, Slack, etc.) is a plus.If you are looking to join a world-class team and make a tangible impact, this is the perfect opportunity for you! About ESW&nbsp; Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.&nbsp; Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.&nbsp; #LI-Hybrid #LI-PP1

Senior Implementation Specialist

The Opportunity ESW is on a strong trajectory of growth and central to this growth is the development of our People. We are now recruiting for a Senior Learning &amp; OD Partner to join our People Team. This an exciting opportunity where you will truly get to leverage your skills and experience to directly impact the capability of our organisation and drive our learning strategy. The successful candidate will be responsible for designing, developing and delivering learning content in support of enabling our teams success both in their current role and future ambitions. This role is hybrid, with approximately 50% of your time in the office and 50% remote. We’re currently based in Swords, Co. Dublin, and will be relocating to our new office at North Wall Quay, Dublin 1 in March 2026. Responsibilities In collaboration with the HR Business Partnering team, partner with key leaders across our business to identify the opportunities to enhance organisational capability identifying both current and future skill gaps across all functions. Take responsibility for the design, development and delivery of learning solutions. By leveraging internal and external networks, ensure we offer targeted solutions that are efficient and effective and capitalise on the latest in design thinking and learning modalities. Manage the execution of training initiatives through various modalities including in-person workshops, virtual instructor-led training, e-learning modules, blended learning) ensuring high engagement and effectiveness. Establish clear metrics and evaluation methods to measure the effectiveness and ROI of L&amp;D programs, using data to drive continuous improvement and demonstrate business impact. Develop and manage the L&amp;D budget, and effectively manage all relationships with external training vendors, consultants, and any other third parties. Foster an organisational culture that is consistent with the values of ESW by designing, implementing and assessing organisational programmes that help embed our culture and values throughout the employee lifecycle. Act as the key development partner for building our learning pathways and driving career succession in ESW Requirements 7+ years of experience in Learning and Development, training, or organisational development roles, with at least 3 years in a senior leadership position. Bachelor’s degree in Human Resources, Education, Organisational Psychology, or a related field required. Master’s degree or professional certifications are desirable. Tech Industry Experience: Prior experience working within a technology company or a highly dynamic, innovative and scaling environment is essential. Instructional Design Mastery: Deep knowledge of adult learning theories, instructional design principles and diverse training delivery methods. Strategic Thinking &amp; Execution: Ability to translate business needs into practical, effective L&amp;D solutions and drive them from conception to completion. Analytical Skills: Strong ability to analyse data and metrics to evaluate program effectiveness, measure ROI, and inform decision-making. Communication &amp; Influence: Excellent presentation, facilitation, and communication skills, with the ability to engage, influence and motivate customers at all organisational levels. Innovation Mindset: Passion for exploring and integrating new learning technologies and methodologies to keep programs relevant and engaging. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hyrbrid #LI-LK1 &nbsp;

Senior Learning and OD Partner

The Opportunity The Senior Logistics Sourcing Specialist will be responsible for working with logistics partners to design and deliver solutions that align with both client requirements and business objectives. The role includes engaging directly with clients to capture their needs, collaborating with cross-functional teams to shape optimal solutions, and presenting these proposals to clients. The ideal candidate will have strong knowledge of supply chain and logistics operations, excellent communication skills, and proven ability to build and manage partner relationships. Responsibilities Support the sales team throughout the opportunity pipeline by understanding client requirements and crafting innovative logistics solutions to address their needs and challenges. Serve as the main point of contact for clients throughout the logistics solutioning process, ensuring effective communication and timely delivery of solutions. Collaborate with internal partners (e.g., sales, operations, IT) and external partners (e.g., third-party logistics providers, vendors) to develop tailored logistics solutions that meet client specifications and goals. Present logistics solutions to clients, clearly articulating the benefits, cost savings, and operational efficiencies of the proposed solutions. Lead the design and development of new logistics solutions that enhance the overall offering and performance of the logistics network. Work with cross-functional teams on large-scale initiatives, coordinating logistics to ensure successful project integration. Manage relationships with vendors and suppliers, ensuring that turnaround times, quality standards, and cost expectations are met. Conduct in-depth market research to stay informed about the latest trends, industry standard processes, and emerging technologies in logistics. Apply market insights to design innovative logistics solutions that are competitive, efficient, and aligned with client needs. Requirements Bachelor’s degree in Logistics, Supply Chain Management, or a related field, or equivalent experience. Certifications in logistics or project management (e.g., PMP, APICS, Six Sigma) are a plus. Prefer 4+ years in logistics or supply chain management, incl. 2 years in customer-facing role. Strong understanding of logistics systems (TMS, WMS, ERP) and technologies. Outstanding analytical, communication and presentation skills, with the ability to explain complex solutions in a clear, customer-centric way. Proven experience managing relationships with third-party logistics providers and vendors to ensure the successful delivery of solutions. Strong commercial awareness and understanding of cost and margin dynamics with the ability to identify cost-saving opportunities and evaluate financial impacts of logistics decisions. Excellent organizational skills and initiative with the ability to manage multiple projects simultaneously and ensure on-time, within-budget delivery of solutions. Legally authorized to work in Canada on a permanent basis Able to travel to vendor and client locations as required to support business needs, project delivery, and relationship management. About ESW About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp;

Senior Logistics, Solutions Specialist

The Opportunity Our Delivery Managers own the day‑to‑day operational heartbeat of live ecommerce stores. You’ll be the client’s primary point of contact for operational requests, coordinating issue resolution and small changes, and orchestrating cross‑functional teams to deliver smooth events and reliable operations. You will also be accountable for projects tied to new features, new stores, and geo‑expansions, maintaining the overall program, aligning plans with Project Managers, and working closely with Product Owners on requirements. Responsibilities Serve as the main point of contact for clients on all operational and day‑to‑day requests for live stores (issues, small change developments, store operations). Issue tracking and coordination of timely resolutions across internal teams; manage small changes from intake through delivery, keeping client updated throughout. Be accountable for projects linked to new features, new stores, and geo‑expansions: maintain the project program, review/align Gantts with the Project Manager, assist with or directly present updates to client. Coordinate internal teams to plan and execute events and monitor “after‑purchase” activities (e.g., logistics, customer care), ensuring end‑to‑end operational readiness. Act as the first escalation point for ongoing projects and day‑to‑day operations, ensuring transparent, proactive communication with stakeholders. Drive operational excellence in project management by focusing on quality of delivery, meeting timelines wherever possible, and ensuring transparency about any delays. Requirements Proven experience in delivery, operations, or project coordination within ecommerce or a similar digital environment, with strong client‑facing ownership of live operations. Demonstrated ability to manage multiple work streams, plan effectively, and keep stakeholders informed, up‑to‑date, and aligned. Hands‑on proficiency with issue and change tracking tools (e.g., Redmine, ADO, Jira) and coordinating across cross‑functional teams Strong program management skills and experience collaborating with Project Managers and Product Owners on requirements and delivery scope. Excellent organization, communication, and problem‑solving skills; calm under pressure and proactive with escalations. A results‑driven, service‑oriented mindset focused on operational excellence, timely delivery, and clear transparency with clients. Operational excellence demonstrated through high quality of delivery, on‑time execution wherever possible, and transparent communication of delays. Evident organizational leadership: clear planning, effective management of parallel work streams, and alignment of all parties. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Delivery Manager

The Opportunity ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Junior Regional Partnership Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships. Responsibilities Partnership Development Identify and recruit new partners to expand the company's partner network in the region. Develop and execute strategies for partner engagement and growth. Relationship Management Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support. Ensure alignment between partners and the company's commercial goals and objectives. Performance Monitoring Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness. Conduct regular business reviews with partners to assess progress and identify areas for improvement. Collaborative Initiatives Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives. Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings. Market Intelligence Stay informed about industry trends, competitive landscapes, and partner dynamics in the region. Utilize market insights to refine partnership strategies and identify new opportunities. Cross-Functional Collaboration Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives. Share partner feedback and insights with relevant teams to inform product and service enhancements. Reporting and Documentation Maintain accurate records of partner interactions, performance, and activities within the company's CRM system. Prepare and present regular reports on partnership progress and outcomes to senior management. Requirements Must Have Able to speak English, French, and Spanish fluently enough to lead a meeting. Strong understanding of the DTC eCommerce landscape and an interest in learning more about industry trends. Excellent communication and interpersonal skills, with the ability to build and maintain relationships. Good organisational skills and the ability to manage multiple tasks in a fast-paced environment. Comfortable working with data, with a willingness to develop analytical and problem-solving skills. Proactive, eager to learn, and able to work both independently and as part of a team. Willing to travel 1–2 times per month to Paris and/or Milan. Nice to Have Bachelor's degree in Business Administration, Marketing, or a related field. 1–3 years of experience in partnerships, sales, account management, or business development (internships included). Knowledge of Italian. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us Direct hire with a product company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Flexible retribution:&nbsp;Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance.&nbsp; Learning Plan:&nbsp;You’ll&nbsp;have access to our internal learning platform, as well&nbsp;as&nbsp; company‑funded external development&nbsp;options;&nbsp;including professional certifications and master’s degrees.&nbsp; Career Development:&nbsp;Enjoy annual salary reviews, genuine opportunities for internal advancement, and a yearly performance bonus you can count on.&nbsp; International environment:&nbsp;Work with people from over 30&nbsp;different cultures&nbsp;and get the chance to use English daily.&nbsp;&nbsp; Home Office Budget:&nbsp;A €350 allowance to craft a workspace that keeps you productive and inspired.&nbsp; Employee Assistance Program:&nbsp;Free access to a platform offering therapy and counselling whenever you need it. Because mental health matters.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in Méndez Alvaro, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and&nbsp;we’re&nbsp;proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.&nbsp;&nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp;&nbsp; #LI-hybrid #LI-TS1&nbsp;

Junior Regional Partnerships Manager

The Opportunity ESW is seeking a dedicated Associate Customer Success Manager to join our expanding Client Success Management team. In this role, you will assist the CSM team in driving client sales, achieving revenue targets, and ensuring customer satisfaction. Responsibilities Support the CSM team’s achievement of client sales, revenue goals, and satisfaction. Assist managing day to day aspects of our client’s business through cross-functional coordination of client activities and business operation deliverables through clear and effective communication. Respond to client questions and concerns, log incident tickets, &amp; monitor ticketing system to ensure prompt responses and resolution. Assist with client reporting and leverage analysis to recommend areas of growth opportunity. Support internal and external cross-functional business reviews, by preparing visually compelling presentation slides. Assist in the development, coordination and execution of client initiative project plans. Ensure all client documentation is updated and maintained in Salesforce. Develop deep product and internal process knowledge and be a strategic problem solver with the ability to identify and implement creative solutions and process improvements. Become an international ecommerce subject matter expert and commitment to keep informed on latest global ecommerce trends and innovations. Requirements Undergraduate degree in applicable field. 1-2 years of relevant business or professional experience. Experience successfully building and maintaining strong internal and external relationships. Experience with enterprise reporting systems and pulling and analyzing data sets. Experience creating business review presentations, with solid business principles applied Prior experience working with clients as an account manager preferred. Experience with and working knowledge of ecommerce and logistics a plus. Strong MS Office skills, including proficiency with Excel (pivot tables, VLOOKUP). Excellent PPT and presentation development skills. Technically savvy with strong analytical and problem-solving skills. Ability to communicate clearly and effectively in an oral or written capacity. Demonstrated ability to learn and apply basic concepts in new situations. Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner. Sense of urgency with ability to follow-up and follow through. Ability to collaborate and work in a team environment as well as work independently and make sound decisions About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What we offer Time to recharge and refresh: We offer 15 days of PTO per year. Financial security: We care about your future. Enjoy a 401(k) plan with a 100% company match on your contributions, up to 6% of your salary. Life assurance: Protect what matters most with life coverage worth three times your annual salary. Comprehensive health benefits: Choose the plan that works for you. We offer a variety of health options, including PPO, HMO, and HDHP; so you can get the coverage you need. Dental and vision coverage: Keep your smile bright and your vision clear with our dental and vision plans. Competitive salary: Earn a salary of $75,000-$90,000, plus up to a 10% annual performance bonus to reward your hard work and achievements.&nbsp; Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2-3 days in our office in Newport, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1

Client Success Manager

The Opportunity We’re looking for an experienced Engineering Manager to lead a team building innovative eCommerce experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As an Engineering Manager, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for an Engineering Manager with the highest level of technical and people leadership skills and a passion for building high-performing teams and driving technical excellence. About the Team (ESP) This role is the Engineering Manager for our ESP team. ESP is ESW’s service portal and the primary user interface for our integration platform. The portal is built with Angular using a micro-frontend architecture. The team also supports ESW’s email services, which deliver transactional emails for key order flows. Responsibilities Lead delivery and evolution of the ESP, the primary UI for ESW’s integration platform. Support and improve transactional email services that power customer communications across the order lifecycle. Drive technical direction for our Angular micro-frontend architecture, ensuring quality, scalability, and maintainability. Work with and provide day-to-day leadership and support to an engineering team responsible for developing and delivering key features within its domain. Work with engineering and product leaders to drive close collaboration within global teams. Drive execution to ensure projects are delivered on time and meet quality standards. Collaborate across functions to support planning and roadmap prioritisation. Anticipate technical challenges and define a strategy through long-term planning. Continuously strive to introduce improvements and innovations to the team. Requirements Experience leading and running technical teams, including hiring, mentoring, and performance management. Experience building and maintaining 24x7 production-critical systems. Experience leading teams building customer-facing web applications, ideally with Angular. Familiarity with micro-frontend patterns and modern frontend architecture. Experience operating or supporting transactional messaging/email services in production environments. Deep technical knowledge with a history of solving complex problems; adept at identifying and solving security, scaling, resilience, and consistency challenges. Experience in ecommerce is highly desirable. Knowledge of the following development stack: Angular, C#, Web API, .NET Core, Kafka, Kubernetes, microservices, Cosmos DB, and Azure. Experience in Domain-Driven Design, software design patterns, and modern SDLC methodologies such as CI/CD, testing, and release approaches. Proficient in Test-Driven Development within an Agile Scrum team. Intellectual curiosity, learning agility, and passion for tackling tough problems. Outstanding communication skills, particularly the ability to clearly communicate ideas. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp;

The Opportunity We’re looking for an enthusiastic and people-focused professional to help bring our workplace culture to life. In this role, you’ll support the delivery of people-centric initiatives that shape our employee experience and drive our Life@ESW programme. You’ll play a key part in delivering engaging internal communications, enhancing the overall employee journey, and supporting the coordination of skill-focused development events. This is a hands-on role with plenty of scope for creativity, collaboration, and fresh ideas. This is a 12 month fixed term contract. It's also a hybrid role and will be based from our new office in Dublin 1. &nbsp; Responsibilities Employee Engagement &amp; Experience:&nbsp;Support the planning and execution of programs that drive an engaged workforce including townhalls, DIB &amp; wellness initiatives and community support events which deliver on our Life@ESW programme. Culture &amp; Change Management:&nbsp;Assist in rolling out cultural transformation efforts by acting as a "culture ambassador" and supporting change-related projects that align teams with our core values. Learning &amp; Upskilling Events:&nbsp;Coordinate and facilitate internal learning sessions, "Skill Swaps," and career development workshops. Support learning pathways by designing development plans and aligning learning events. You will manage the logistics of learning events including scheduling, venue setup, and vendor coordination. Focused Internal Communications:&nbsp;Manage our internal communications platform, ESW Connect and create clear, engaging content to drive an inclusive community at ESW. Data &amp; Insights:&nbsp;Coordinate employee pulse surveys and help analyse results to identify trends in engagement, and action plans to drive continuous improvement. &nbsp; Requirements 3+ years in a HR or people-focused role, with experience supporting employee engagement initiatives, learning programs, events, or internal communications. Bachelor’s degree in Human Resources, Organizational Psychology, or a related field. Ability to write in a conversational, non-corporate tone that translates complex HR topics into&nbsp;engaging, bite-sized content&nbsp;for diverse audiences. Proficiency in managing event logistics and coordinating multiple projects under tight deadlines with senior leaders and external stakeholders Experience with&nbsp;HRIS&nbsp;(ideally Workday),&nbsp;LMS platforms, and digital communication tools. High emotional intelligence, active listening, and a genuine passion for fostering an engaging and continuous learning culture. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; &nbsp;

Internal Comms & Employee Engagement Lead

The Opportunity&nbsp; Our Senior Product Designers craft seamless, user-centred experiences across web and mobile. They drive design decisions through research, collaboration, and prototyping while ensuring accessibility and consistency. Working closely with product and engineering teams, they shape intuitive, high-quality solutions in a fast-paced environment with a true collaborative design culture.&nbsp; Responsibilities&nbsp; Lead the design direction and implementation across web and mobile for one of ESW’s global clients.&nbsp;&nbsp; Create polished UI, interaction designs, prototypes and clear user flows.&nbsp;&nbsp; Shape product strategy with Product partners and influence roadmap decisions.&nbsp; Design for AI features and intelligent experiences.&nbsp;&nbsp; Use AI tools to speed up exploration, research and craft quality.&nbsp;&nbsp; Present work to clients and internal teams, gather input and drive alignment.&nbsp; Build strong client relationships built on trust, clarity and consistent delivery.&nbsp; Facilitate design workshops or working sessions with client teams when needed.&nbsp; Collaborate with engineering, product, QA and data teams to deliver high-quality outcomes.&nbsp;&nbsp; Apply user-centred design and design-thinking methods.&nbsp;&nbsp; Mentor junior designers and strengthen design culture within ESW.&nbsp; Requirements&nbsp; 7+ years in Product Design or UI/UX. Nice-to-have: experience in eCommerce or SaaS. Strong portfolio with end-to-end case studies, complex problem-solving and high-quality UI.&nbsp;&nbsp; Experienced in working directly with high-profile clients or partners.&nbsp; Confident leading client-facing presentations, workshops and design reviews.&nbsp; Expert proficiency in Figma with strong visual design skills and attention to detail.&nbsp;&nbsp; Experience designing AI-driven features or intelligent behaviour.&nbsp;&nbsp; Comfortable using AI tools in your design workflow.&nbsp;&nbsp; Ability to design from system-level concepts down to pixel-level polish.&nbsp;&nbsp; Experience working across multiple teams and product areas.&nbsp;&nbsp; Knowledgeable of WCAG guidelines and commitment to inclusive design.&nbsp;&nbsp; Excellent English communication skills, both oral and written.&nbsp; &nbsp;If you don’t meet every requirement, we still encourage you to apply. Great talent comes in many forms.&nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Healthcare: Enjoy an annual healthcare allowance of €1,500 and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best. Future-ready Financial Security: Plan confidently for tomorrow with our pension scheme, offering contribution options of 3.5% or 6.5%. Once you complete probation, ESW will proudly match your contributions up to&nbsp;6.5%. Protection &amp; Peace of Mind: From your very first day, you’re covered with life assurance and income protection, ensuring you feel supported no matter what life brings. Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our Employee Assistance Programme provides access to counselling and therapy services whenever you need them. Fitness &amp; Lifestyle Perks: Stay active your way with a reduced-rate Flyefit membership and no joining fee, or take advantage of our Cycle to Work Scheme to purchase a tax-free bike. Smart Commuting: Save on your daily journey with the Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home. Right now we're in Swords, but we will be moving to the center of Dublin in April. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1 &nbsp;

Senior Product Designer - UI/UX

&nbsp; The Opportunity At ESW, risk prevention is a critical value driver for the business. Our mission is to enable a seamless, low‑friction checkout experience for legitimate customers while effectively identifying and stopping bad actors. To support continued growth and innovation, we are seeking a passionate and analytically minded e‑Commerce Risk Analyst to work alongside industry‑leading risk technology and cross‑functional partners. The successful candidate will investigate high‑risk transactions and patterns, identify emerging threats, and contribute to continuous improvement across our fraud and risk controls. &nbsp; Responsibilities Act as a subject matter expert in transactional fraud prevention and wider eCommerce risk. Monitor transactions and conduct anomaly detection to identify emerging fraud patterns and abuse. Manage and resolve risk‑related escalations from retailers and internal stakeholders. Analyse fraud trends and performance data, providing actionable insights and reporting to management. Contribute to the design, testing, and implementation of new products, tools, and risk processes. Drive process improvement initiatives to increase investigation accuracy and decision quality. Partner with cross‑functional teams to ensure risk considerations are embedded into business initiatives. &nbsp; Requirements 1+ years’ experience in fraud prevention, payments risk, or AML (eCommerce experience preferred). Exposure to refund and returns abuse prevention. Experience with transaction monitoring, identity verification, or risk decisioning tools. Strong understanding of fraud typologies within eCommerce environments. Experience with AI a plus. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-PP1 &nbsp;

ecommerce Risk Analyst

The Opportunity We are looking for a proactive and detail-oriented Client Implementation Specialist to join our team. This role is essential to the successful onboarding of retailers onto our platform. You will work closely with both internal teams and external clients, acting as the key point of contact during the onboarding and testing phases of project delivery. As an Implementation Specialist, you will manage and perform Business Acceptance Testing (BAT) and User Acceptance Testing (UAT), ensuring the quality and readiness of our platform integrations. You will also guide clients through the testing and launch process, troubleshooting any issues and driving successful outcomes. Responsibilities Lead and execute Business Acceptance Testing (BAT) for retailers integrating with our platform. Conduct User Acceptance Testing (UAT) for projects in active deployment. Serve as the primary point of contact for client-facing onboarding and testing activities. Educate and guide retailers through our testing and launch processes, ensuring a smooth onboarding journey. Troubleshoot issues during testing phases and escalate as needed to internal teams. Collaborate cross-functionally with Product, Engineering, and Support teams to ensure client requirements are met. Document test results, feedback, and issues clearly and professionally for both internal and external audiences. Requirements Prior experience in a QA or Testing role, ideally within an ecommerce or SaaS environment. Strong client-facing experience - you’re comfortable leading external conversations and managing expectations. Excellent communication skills- both written and verbal. Able to explain technical issues clearly to non-technical stakeholders. Confident troubleshooting issues and navigating ambiguity to identify root causes. A logical thinker with a problem-solving mindset - comfortable working through challenges independently. Experience using tools for test case tracking, bug reporting, and collaboration (e.g. Jira, Confluence, TestRail, Slack, etc.) is a plus. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp;

Client Implementation Specialist

The Opportunity Due to our continuing growth, we are looking for a highly motivated Indirect Tax Specialist who will represent a key member of the Group Tax team within a fast-paced, growing, and international ecommerce company. You will be responsible for indirect tax compliance, assisting with projects, and providing support to the overall ESW business. You will be based in ESW’s Madrid office, as part of the Spanish finance team, and will report to the Senior Manager, Indirect Tax who is based in Dublin, Ireland. This is an excellent opportunity for a new/recently qualified tax professional considering a move to industry or a tax professional already working in industry considering a move to a bigger face-paced company. Responsibilities Preparation of indirect tax computations/returns and review of indirect tax returns prepared by external advisors for a number of entities of the group, communicate issues within the return, assist Senior Tax Manager in resolution of those issues, and finalise returns for submission to the tax authorities. Ensure continuity with US sales tax compliance obligations across all registrations in US by reviewing all correspondence issued by state tax authorities, preparing responses for Senior Tax Manager review, calling out any issues arising, and assisting them with the resolution of those issues. Assist the Senior Tax Manager with the resolution of tax audits or voluntary disclosures including collating and coordinating data, quantifying the incremental costs of tax reassessments, and drafting communications to the tax authorities. Ensure data in support of tax returns is maintained in an orderly fashion and ready for inspection in the future. Support other ESW business areas to ensure tax queries are dealt with in a timely manner. Support the Tax Director with the administration of the Tax Function. Requirements Degree in Accounting or Business (required) and a Post-Graduate (preferable but not required). Qualified Chartered Accountant (ACA or similar) and Chartered Tax Advisor (or similar). Prior tax experience in industry (preferable but not required) or practice. Proactive and able to take ownership of work to manage and deliver workstreams. Able to work autonomously and to prioritize workload effectively. Demonstrates a keen interest in business and an inquisitive mind. Keen to develop new capabilities, resourceful, able to deliver at a high level under pressure. Strong communication and presentation skills. Strong excel, word, and power point skills. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp;

Group Tax Specialist

The Opportunity We’re looking for an enthusiastic and people-focused professional to help bring our workplace culture to life. In this role, you’ll support the delivery of people-centric initiatives that shape our employee experience and drive our Life@ESW programme. You’ll play a key part in delivering engaging internal communications, enhancing the overall employee journey, and supporting the coordination of skill-focused development events. This is a hands-on role with plenty of scope for creativity, collaboration, and fresh ideas. This is a 12 month fixed term contract. It's also a hybrid role and will be based from our new office in Dublin 1. Responsibilities Employee Engagement &amp; Experience:&nbsp;Support the planning and execution of programs that drive an engaged workforce including townhalls, DIB &amp; wellness initiatives and community support events which deliver on our Life@ESW programme. Culture &amp; Change Management:&nbsp;Assist in rolling out cultural transformation efforts by acting as a "culture ambassador" and supporting change-related projects that align teams with our core values. Learning &amp; Upskilling Events:&nbsp;Coordinate and facilitate internal learning sessions, "Skill Swaps," and career development workshops. Support learning pathways by designing development plans and aligning learning events. You will manage the logistics of learning events including scheduling, venue setup, and vendor coordination. Focused Internal Communications:&nbsp;Manage our internal communications platform, ESW Connect and create clear, engaging content to drive an inclusive community at ESW. Data &amp; Insights:&nbsp;Coordinate employee pulse surveys and help analyse results to identify trends in engagement, and action plans to drive continuous improvement. Requirements 3+ years in a HR or people-focused role, with experience supporting employee engagement initiatives, learning programs, events, or internal communications. Bachelor’s degree in Human Resources, Organizational Psychology, or a related field. Ability to write in a conversational, non-corporate tone that translates complex HR topics into&nbsp;engaging, bite-sized content&nbsp;for diverse audiences. Proficiency in managing event logistics and coordinating multiple projects under tight deadlines with senior leaders and external stakeholders Nice-to-have: Experience with HRIS (ideally Workday), LMS platforms, and digital communication tools. High emotional intelligence, active listening, and a genuine passion for fostering an engaging and continuous learning culture. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Enjoy the best of both words, working 50% of the time from our offices in the center of Dublin, 50% of the time from home. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

HR Internal Communication Manager

The Opportunity We are looking for Full Stack&nbsp;Engineers to join our expanding Tech &amp; Product Hub in Madrid. In this role, you will be part of a team building an eCommerce platform capable of handling tens of thousands of transactions per minute. You will work with ground breaking&nbsp;technologies, designing and developing high-performance, scalable solutions. You’ll collaborate with cross-functional teams, contribute to architectural decisions, and follow best practices to ensure the delivery of robust and efficient software. You’re not only technically advanced but also influential in mentorship and strategic decision-making. If you are passionate about technology and want to work on exciting challenges, we’d love to hear from you. Responsibilities Drive the development of product features, engaging in requirements analysis, design, coding, testing, and post-deployment monitoring and bug fixing. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise.&nbsp; Think beyond just writing code - consider scalability, security, performance, and maintainability.&nbsp; Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of ecommerce products as a valued member of a product team. Requirements Mandatory 5+ years commercial experience in Software Development. Fluent English speaker: some members of our team don't speak Spanish! Excellent knowledge of C# .NET Core Some knowledge of UI development in Angular. Experience with at least one of the following cloud technologies: Azure, AWS, or Google Cloud Platform. Experience in at least one streaming technology, such as for example: Kafka, RabbitMQ, Service Bus, SQS, MSK, ActiveMQ... Experience in Domain Driven Design, software design patterns and SOLID principles Intellectual curiosity, learning agility, and passion for solving tough problems. Nice-to-have Experience with Docker and Kubernetes About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits:&nbsp;Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp;&nbsp; Flexible retribution:&nbsp;Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance.&nbsp; International environment:&nbsp;Work with people from over 30&nbsp;different cultures&nbsp;and get the chance to use English daily.&nbsp;&nbsp; Professional and personal development:&nbsp;We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp;&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in Méndez Alvaro, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

.NET Engineer

The Opportunity We are seeking an experienced Senior HR Operations Specialist to join our HR team. Reporting to the Director of HR Operations, you will play a pivotal role in delivering a seamless, technology enabled, and employee centric HR experience across the full employee lifecycle, from onboarding to offboarding. Our HR team is focused on transformation, customer centricity and delivering measurable value to drive the business. This is the perfect role for someone passionate about enabling our employees by driving process optimization, continuous improvement, and leveraging technology to enhance user experience, scalability, and operational excellence. Responsibilities Employee Experience &amp; Service Excellence Own and continuously enhance the end-to-end employee lifecycle experience, ensuring a seamless and positive journey from onboarding through to offboarding. Deliver engaging and high-impact HR inductions across all jurisdictions, incorporating feedback and continuous improvement. Serve as a trusted advisor to managers and employees on company policies ad ways of working, ensuring clarity and consistency. Act as a subject matter expert on Movers, Joiners, and Leavers processes, ensuring a frictionless and employee-first approach. Manage employee documentation queries (bank forms, reference letters, etc.) with efficiency and a strong service mindset. Consult with employees on family leave and other life events, ensuring a supportive experience in line with jurisdictional requirements. Process Improvement &amp; Operational Excellence Proactively identify opportunities to streamline and automate HR processes to drive scalability and reduce manual effort. Act as audit lead within the team, ensuring documentation, controls, and processes are robust, compliant, and future ready. Partner closely with the wider HR team including HRBPs, Talent Acquisition and other COE’s to continuously refine cross-functional processes. Workday &amp; HR Technology Optimization Act as a Workday super user ensuring optimal system configuration and adoption. Leverage HR system and AI to design intuitive, user-friendly workflows and self-service experiences. Identify and implement automation opportunities within Workday and across integrated systems to improve accuracy, efficiency, and employee experience. &nbsp; Requirements 5+ years’ work experience in a fast-paced HR Operations environment, with demonstrated success in process improvement and operational optimization. Bachelor’s degree in HR, Business Administration, or a related field, or equivalent practical experience. Strong experience with Workday (HCM, Absence, Time Tracking, Talent, Help), with a focus on system enhancement and user experience design. Strong analytical skills with advanced Excel capability and comfort working with HR data. Excellent written and verbal communication skills. High attention to detail and strong compliance mindset. Demonstrated ability to partner effectively with stakeholders at all levels. Growth mindset, curiosity, and a proactive, solution-oriented approach to continuous improvement. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working:&nbsp;Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hybrid #LI-LK1 &nbsp;

Senior HR Operations Specialist

The Opportunity At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Tech Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Technical Lead with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better, as we believe in continuous improvement of the development process, and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. Responsibilities Work with and provide day to day leadership and support to an engineering team responsible for developing/delivering key features within its domain. Work with engineering and product leaders to drive close collaboration within the global teams. Drive execution to ensure that projects are delivered on time and meet quality standards. Collaborate across functions to support planning and road-map prioritization. Anticipate technical challenges and define strategy through long-term planning. Continuously strive to introduce improvements and innovations to the team. Requirements Proven experience in leading and running technical teams, including hiring, mentoring, and performance management. Experience building and maintaining 24x7 production-critical systems. Deep technical knowledge with a history of solving complex problems. Adept at identifying and solving security, scaling, resilience, and consistency challenges. Experience in e-commerce is highly desirable. Knowledge of development stack advantages: C#, WebApi, .NET Core, Kafka, Kubernetes, Microservices, Cosmos DB, Azure. Experience in Domain Driven Design, software design patterns and modern SDLC methodology, such as CI/CD, testing and release approaches. Proficient in Test Driven Development working within an Agile SCRUM team. We use the agile methodology combined with SAFe (Scaled Agile Framework). Intellectual curiosity, learning agility, and passion for tackling tough problems. Outstanding communication skills required – primarily the ability to communicate ideas. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office near Atocha, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1

Technical Lead (C#/.Net)

Opportunity We are looking for an experienced, capable technology leader who can live technically on our ESW core platform. The Senior Engineer will work with technology management, the development teams and partner closely with the product team to support implementation of our ESW Cloud based platform.&nbsp;&nbsp; The Senior Engineer is a senior individual contributor who sets the technical direction for ESW’s core platform. This role provides hands-on technical leadership across multiple teams, ensuring our platform is secure, scalable, reliable, and easy to build on.&nbsp; Our platform is primarily built on&nbsp;latest .NET,&nbsp;Azure, and&nbsp;Kafka, with heavy use of&nbsp;AKS,&nbsp;Cosmos DB,&nbsp;Azure Monitor,&nbsp;Azure DevOps,&nbsp;Helm charts,&nbsp;containers, and shared&nbsp;base images.&nbsp; You will collaborate with Engineering Managers, Product, and Architecture to evolve these platform capabilities, simplify complexity, and enable product teams to deliver value quickly and safely.&nbsp; You will be a role model and mentor to our software developers&nbsp;and&nbsp;rest&nbsp;of the Platform Core team. The right leader will influence others by&nbsp;demonstrating&nbsp;professionalism, enthusiasm, providing&nbsp;communication&nbsp;and creating a collaborative environment.&nbsp; Responsibilites Technical strategy &amp; architecture Own and evolve ESW’s platform architecture (.NET on AKS, Kafka, Cosmos DB). Design and review end-to-end platform capabilities and integration patterns. Set and enforce architectural standards for AKS, Kafka, APIs, and data. Drive key initiatives (service modernisation, container/Helm strategy, Azure refactors). Hands-on engineering &amp; delivery Contribute to and review critical .NET platform code. Guide AKS, Kubernetes, Helm, and container usage in practice. Break down large initiatives into incremental deliveries. Raise standards for code quality, CI/CD, testing, and automation. Align platform work with Engineering and Product priorities. Reliability, collaboration &amp; culture Ensure strong observability, reliability, and incident response across AKS, Kafka, and Cosmos DB. Drive cross-team adoption of shared libraries, pipelines, and Kafka patterns. Influence platform direction to reduce complexity and duplication. Mentor senior engineers and evolve engineering standards. Requirements Hard skills Significant experience&nbsp;(10+ years) in software engineering. Experience with Azure, .NET, CosmosDB and Kafka; a basic understanding of Docker &amp; Kubernetes Proven track record designing and operating largescale, distributed systems and platforms in Azure. Experience building and evolving platform capabilities and shared services used by multiple product teams. Strong system design and architecture skills (e.g. microservices on Kubernetes, event driven systems with Kafka, APIs, data contracts).&nbsp; Experience with Containers,&nbsp;Helm charts, and shared&nbsp;base images&nbsp;for consistent, repeatable deployments.&nbsp; Solid understanding of DevOps, CI/CD (preferably Azure DevOps), infrastructure as code concepts, and observability.&nbsp; Strong focus on security, reliability, and operational excellence in a cloudnative environment.&nbsp; Soft skills Able to influence and align multiple teams without direct line management.&nbsp; Clear written and verbal communication in English, comfortable with technical and non-technical audiences. Primarily, the ability to communicate ideas.&nbsp; Pragmatic decision making: balances long-term platform health with short-term delivery needs.&nbsp; High ownership, collaborative, and continuously learning.&nbsp; Intellectual curiosity, learning agility, and enthusiasm for tackling challenging problems.&nbsp; Deep Problem solving and the ability to analyze a business or technical issue and select the most appropriate solutions.&nbsp; Understanding of risk in designs and mitigation strategies.&nbsp; &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? &nbsp; Direct hire with a SaaS company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Annual healthcare allowance: Receive €1,500 annually, along with access to partnered healthcare providers. Pension scheme: ESW will match your contributions up to 6.5%. Employee Assistance Programme: Access a dedicated platform offering counselling and therapy services. Gym membership: Enjoy Flyefit gym access at a reduced rate with no joining fee. Cycle to Work Scheme: Purchase a bike tax‑free and make your commute healthier and more sustainable. TaxSaver Scheme: Save on public transport tickets through our commuter benefits. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Learning &amp; Development: Access our internal learning platform and benefit from our career development plan. International environment: Work with people from over 30 different cultures. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home. Right now our offices are in Swords, but we'll be moving to our office in Dublin Docklands in April. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. &nbsp; &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

Senior Software Engineer

Opportunity We are looking for an experienced, capable technology leader who can live technically on our ESW core platform. The Senior Engineer will work with technology management, the development teams and partner closely with the product team to support implementation of our ESW Cloud based platform.&nbsp;&nbsp; The Senior Engineer, Platform is a senior individual contributor who sets the technical direction for ESW’s core platform. This role provides hands-on technical leadership across multiple teams, ensuring our platform is secure, scalable, reliable, and easy to build on.&nbsp; Our platform is primarily built on&nbsp;latest .NET,&nbsp;Azure, and&nbsp;Kafka, with heavy use of&nbsp;AKS,&nbsp;Cosmos DB,&nbsp;Azure Monitor,&nbsp;Azure DevOps,&nbsp;Helm charts,&nbsp;containers, and shared&nbsp;base images.&nbsp; You will collaborate with Engineering Managers, Product, and Architecture to evolve these platform capabilities, simplify complexity, and enable product teams to deliver value quickly and safely.&nbsp; You will be a role model and mentor to our software developers&nbsp;and&nbsp;rest&nbsp;of the Platform Core team. The right leader will influence others by&nbsp;demonstrating&nbsp;professionalism, enthusiasm, providing&nbsp;communication&nbsp;and creating a collaborative environment.&nbsp; Responsibilites Technical strategy &amp; architecture Own and evolve ESW’s platform architecture (.NET on AKS, Kafka, Cosmos DB). Design and review end-to-end platform capabilities and integration patterns. Set and enforce architectural standards for AKS, Kafka, APIs, and data. Drive key initiatives (service modernisation, container/Helm strategy, Azure refactors). Hands-on engineering &amp; delivery Contribute to and review critical .NET platform code. Guide AKS, Kubernetes, Helm, and container usage in practice. Break down large initiatives into incremental deliveries. Raise standards for code quality, CI/CD, testing, and automation. Align platform work with Engineering and Product priorities. Reliability, collaboration &amp; culture Ensure strong observability, reliability, and incident response across AKS, Kafka, and Cosmos DB. Drive cross-team adoption of shared libraries, pipelines, and Kafka patterns. Influence platform direction to reduce complexity and duplication. Mentor senior engineers and evolve engineering standards. Requirements Hard skills Significant experience&nbsp;(10+ years) in software engineering. Able to&nbsp;speak English fluently Experience with Azure, .NET, CosmosDB and Kafka; a basic understanding of Docker &amp; Kubernetes Proven track record designing and operating largescale, distributed systems and platforms in Azure. Experience building and evolving platform capabilities and shared services used by multiple product teams. Strong system design and architecture skills (e.g. microservices on Kubernetes, event driven systems with Kafka, APIs, data contracts).&nbsp; Experience with Containers,&nbsp;Helm charts, and shared&nbsp;base images&nbsp;for consistent, repeatable deployments.&nbsp; Solid understanding of DevOps, CI/CD (preferably Azure DevOps), infrastructure as code concepts, and observability.&nbsp; Strong focus on security, reliability, and operational excellence in a cloudnative environment.&nbsp; Soft skills Able to influence and align multiple teams without direct line management.&nbsp; Clear written and verbal communication in English, comfortable with technical and non-technical audiences. Primarily, the ability to communicate ideas.&nbsp; Pragmatic decision making: balances long-term platform health with short-term delivery needs.&nbsp; High ownership, collaborative, and continuously learning.&nbsp; Intellectual curiosity, learning agility, and enthusiasm for tackling challenging problems.&nbsp; Deep Problem solving and the ability to analyze a business or technical issue and select the most appropriate solutions.&nbsp; Understanding of risk in designs and mitigation strategies.&nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Direct hire with a SaaS company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Flexible Retribution: Healthcare, transportation tickets, restaurant tickets, kindergarden care... Employee Assistance Programme: Access a dedicated platform offering counselling and therapy services. Learning &amp; Development: Access our internal learning platform and benefit from our career development plan. International environment: Work with people from over 30 different cultures and get to practice English daily. Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in Mendez Alvaro, and 2–3 days working from the comfort of your home. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1

Senior Software Engineer (.NET Core)

The Opportunity At ESW, we partner with the world’s most loved retailers and brands to make global shopping better, safer, and more seamless. Our end‑to‑end cross‑border solution,&nbsp;spanning compliance, data security, fraud protection, taxes, tariffs, checkout, delivery, returns, customer service, and demand generation&nbsp;-&nbsp;enables brands to build direct, localised consumer relationships across more than 200 markets.&nbsp; We are now&nbsp;seeking&nbsp;an experienced, commercially minded&nbsp;Senior Logistics Specialist&nbsp;to oversee all in‑country operational, regulatory, and compliance activities. This role&nbsp;represents&nbsp;ESW locally, ensuring the smooth movement of B2B and B2C shipments,&nbsp;maintaining&nbsp;strong relationships with customs authorities and partners, and driving continuous performance improvements across our supply chain.&nbsp; This is a hybrid role and there will&nbsp;be regular travel&nbsp;involved.&nbsp;&nbsp; Responsibilities Oversee the&nbsp;end-to-end&nbsp;execution and reporting of all B2B and B2C shipments from ESW’s global hubs to customers in&nbsp;Turkey. Lead all communication with Turkish customs, including TAREKS checks, customs clearance processes, and bulk shipment movements.&nbsp;&nbsp; Monitor regulatory and compliance changes in&nbsp;Turkey, advising on business impact and making informed decisions to guide ESW’s approach.&nbsp;&nbsp; &nbsp; Act as the&nbsp;in country&nbsp;expert on the TAREKS system,&nbsp;maintaining&nbsp;strong relationships with customs authorities.&nbsp;&nbsp; Apply deep trade compliance knowledge, including&nbsp;expertise&nbsp;in customs taxes and regulatory requirements.&nbsp;&nbsp; Serve as ESW’s local representative in all communications with 3PL carriers and customs partners.&nbsp;&nbsp;&nbsp; Track and analyse internal and external KPIs, creating action plans and driving continuous performance improvement with carriers.&nbsp;&nbsp; Manage suppliers daily, fostering strong working relationships while&nbsp;representing&nbsp;ESW and our clients’ interests.&nbsp;&nbsp; Build strong client relationships and represent ESW with professionalism in every interaction.&nbsp;&nbsp; Work autonomously in&nbsp;Turkey, owning decisions and execution around operational challenges and regulatory shifts. Requirements 8+ years’ experience in customs, trade compliance,&nbsp;logistics, or supply chain operations, ideally within a multinational or&nbsp;high volume&nbsp;environment.&nbsp;&nbsp; Proven ability to liaise effectively with Turkish customs, particularly on TAREKS processes and compliance matters.&nbsp;&nbsp; Strong supplier management and coordination skills, with the ability to drive performance across multiple partners.&nbsp;&nbsp; Solid background in Trade Compliance and customs regulations.&nbsp;&nbsp; Fulfillment or warehouse operations experience is an advantage. &nbsp; Excellent communication skills, with the ability to provide clear,&nbsp;timely&nbsp;updates to the&nbsp;Dublin based&nbsp;team.&nbsp;&nbsp; Flexibility to adjust working hours in line with business needs and changing operational demands.&nbsp;&nbsp; Confident in&nbsp;client facing&nbsp;communication, with strong PowerPoint presentation skills.&nbsp;&nbsp; Skilled in managing suppliers while&nbsp;maintaining&nbsp;professional, productive working relationships.&nbsp;&nbsp;&nbsp; Willingness to travel to suppliers and hubs to conduct audits, review performance, and support project work.&nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfillment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-Hybrid #LI-PP1

Senior Logistics Operations Specialist

The Opportunity We’re looking for an experienced Technical Lead to manage a team building innovative eCommerce experiences. At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Technical Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Technical Lead with the highest level of technical and people leadership skills and a passion for building high-performing teams and driving technical excellence. About the Team (ESP) This role is for our ESP team. ESP is ESW’s service portal and the primary user interface for our integration platform. The portal is built with Angular using a micro-frontend architecture. The team also supports ESW’s email services, which deliver transactional emails for key order flows. Responsibilities Lead delivery and evolution of the ESP, the primary UI for ESW’s integration platform. Support and improve transactional email services that power customer communications across the order lifecycle. Drive technical direction for our Angular micro-frontend architecture, ensuring quality, scalability, and maintainability. Work with and provide day-to-day leadership and support to an engineering team responsible for developing and delivering key features within its domain. Work with engineering and product leaders to drive close collaboration within global teams. Drive execution to ensure projects are delivered on time and meet quality standards. Collaborate across functions to support planning and roadmap prioritisation. Anticipate technical challenges and define a strategy through long-term planning. Continuously strive to introduce improvements and innovations to the team. Requirements Experience leading and running technical teams, including hiring, mentoring, and performance management. Experience building and maintaining 24x7 production-critical systems. Experience leading teams building customer-facing web applications, ideally with Angular. Familiarity with micro-frontend patterns and modern frontend architecture. Experience operating or supporting transactional messaging/email services in production environments. Deep technical knowledge with a history of solving complex problems; adept at identifying and solving security, scaling, resilience, and consistency challenges. Experience in ecommerce is highly desirable. Knowledge of the following development stack: Angular, C#, Web API, .NET Core, Kafka, Kubernetes, microservices, Cosmos DB, and Azure. Experience in Domain-Driven Design, software design patterns, and modern SDLC methodologies such as CI/CD, testing, and release approaches. Proficient in Test-Driven Development within an Agile Scrum team. Intellectual curiosity, learning agility, and passion for tackling tough problems. Outstanding communication skills, particularly the ability to clearly communicate ideas. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-AL1 &nbsp;

Technical Lead, Frontend (Angular)

The Opportunity&nbsp; Our Senior Product Designers / UI UX Designers craft seamless, user-centred experiences across web and mobile. They drive design decisions through research, collaboration, and prototyping while ensuring accessibility and consistency. Working closely with product and engineering teams, they shape intuitive, high-quality solutions in a fast-paced environment with a true collaborative design culture.&nbsp; Responsibilities&nbsp; Lead the design direction and implementation across web and mobile for one of ESW’s global clients.&nbsp;&nbsp; Create polished UI, interaction designs, prototypes and clear user flows.&nbsp;&nbsp; Shape product strategy with Product partners and influence roadmap decisions.&nbsp; Design for AI features and intelligent experiences.&nbsp;&nbsp; Use AI tools to speed up exploration, research and craft quality.&nbsp;&nbsp; Present work to clients and internal teams, gather input and drive alignment.&nbsp; Build strong client relationships built on trust, clarity and consistent delivery.&nbsp; Facilitate design workshops or working sessions with client teams when needed.&nbsp; Collaborate with engineering, product, QA and data teams to deliver high-quality outcomes.&nbsp;&nbsp; Apply user-centred design and design-thinking methods.&nbsp;&nbsp; Mentor junior designers and strengthen design culture within ESW.&nbsp; Requirements&nbsp; 8+ years in Product Design or UI/UX. Nice-to-have: experience in eCommerce or SaaS. Strong portfolio with end-to-end case studies, complex problem-solving and high-quality UI.&nbsp;&nbsp; Experienced in working directly with high-profile clients or partners.&nbsp; Confident leading client-facing presentations, workshops and design reviews.&nbsp; Expert proficiency in Figma with strong visual design skills and attention to detail.&nbsp;&nbsp; Experience designing AI-driven features or intelligent behaviour.&nbsp;&nbsp; Comfortable using AI tools in your design workflow.&nbsp;&nbsp; Ability to design from system-level concepts down to pixel-level polish.&nbsp;&nbsp; Experience working across multiple teams and product areas.&nbsp;&nbsp; Knowledgeable of WCAG guidelines and commitment to inclusive design.&nbsp;&nbsp; Excellent English communication skills, both oral and written.&nbsp; &nbsp;If you don’t meet every requirement, we still encourage you to apply. Great talent comes in many forms.&nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp; Competitive salary and benefits:&nbsp;Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp; Flexible retribution:&nbsp;Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance. International environment: Work with people from over 30&nbsp;different cultures&nbsp;and get the chance to use English daily.&nbsp; Professional and personal development:&nbsp;We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in Méndez Alvaro, and 2–3 days working from the comfort of your home.&nbsp; Diversity, Belonging &amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TSA1 &nbsp;

Senior Financial Analyst&nbsp; The Opportunity This role will be ideal for a finance professional who can combine financial insights with a passion for improving how Finance operates. Sitting within Finance Transformation, and reporting to the Senior Manager, Finance Systems,&nbsp; the Senior Financial Analyst will partner closely with FP&amp;A, Finance Operations, Revenue, Taxation and Senior Leadership to deliver clearer insights, stronger controls and more scalable finance processes through modern reporting and automation. Responsibilities ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own and develop executive-level Power BI reporting and dashboards supporting financial performance and decision-making. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead or contribute to Finance Transformation initiatives including documentation, training and change management. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Champion an AI-first mindset within Finance and support adoption of new tools and processes in the deliver of the 93 initiative in the Intake. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design clear, audience-appropriate reporting for Finance, Operations and stakeholders. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with FP&amp;A, Finance Operations and Revenue teams to analyse costs, margins and performance drivers. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support optimisation of Dynamics 365 finance system outputs and reporting enhancements. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve month-end close, billing, reconciliations and intercompany processes through standardised BI reporting. Requirements ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualified Accountant (ACA, ACCA, CIMA) or equivalent experience. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years post-qualification experience in FP&amp;A, Financial Operations or Finance Transformation roles. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The ability to interpret performance and influence stakeholders. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced Power BI skills (data modelling, Power Query, DAX) and strong Excel. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Dynamics 365 or similar ERP finance reporting. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Structured, delivery-focused problem solver with high ownership. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-PP1

Senior Financial Analyst

The Opportunity&nbsp; This role provides advanced technical expertise across finance reporting, data automation and analytics engineering. Operating at the intersection of Finance, Data and Technology, the Senior Financial Data &amp; Reporting Analyst builds scalable reporting assets, strengthens data foundations and enables high‑quality, insight‑driven financial reporting. Responsibilities Design, build and enhance automated Power BI reporting solutions and underlying data models.Work effectively with the client to manage a joint plan &amp; core activities to deliver the client project. Maintain and optimise automated data pipelines covering ingestion, transformation and validation. Deliver process automation solutions using Power Automate and Python to remove manual steps Uphold data quality, governance and control standards across finance datasets. Support technical optimisation, validation and testing of Dynamics 365 finance reporting outputs. Translate finance reporting and analysis requirements into scalable, reusable analytics solutions. Provide technical input into finance transformation initiatives and contribute to Intake execution. Engage effectively with multiple finance, systems and data stakeholders; manage competing priorities to deliver high‑quality outputs on time Requirements • Demonstrated experience in analytics engineering, BI development and reporting automation.• Advanced Power BI capability, including Power Query, DAX optimisation and model performance tuning.• Hands‑on experience with Power Automate; working knowledge of Python is advantageous.• Strong grounding in data engineering concepts, refresh monitoring and pipeline optimisation.• Familiarity with ERP ecosystems (ideally Dynamics 365) and associated reporting patterns.• Strong understanding of data quality, governance and finance control requirements.• Proven ability to manage multiple stakeholders, balance varying priorities and maintain delivery momentum.• Highly organised, analytical and delivery‑focused, with strong technical curiosity. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-PP1

Senior Financial Data & Reporting Analyst

Senior Manager – DevOps &amp; Site Reliability Engineering (SRE) The Opportunity We are seeking an experienced and strategic Senior Manager – DevOps &amp; SRE to lead and evolve our reliability and platform engineering capabilities across our global eCommerce ecosystem. This role goes beyond traditional DevOps management. You will be responsible for defining and driving our reliability strategy, embedding SRE principles (SLIs, SLOs, error budgets), and ensuring our platforms operate at scale with high availability, performance, and resilience. You will lead a distributed team of DevOps and SRE engineers, working closely with Engineering, Product, Security, and Architecture to enable reliable, scalable, and automated cloud-native systems across Azure, AWS, and GCP. Key Responsibilities Leadership &amp; Organizational Impact Lead, mentor, and grow a high-performing DevOps &amp; SRE function. Define clear ownership models, reliability standards, and ways of working. Elevate engineering maturity through automation, observability, and operational excellence. Drive accountability and promote a culture of reliability, learning, and continuous improvement. Partner with senior stakeholders to align platform reliability with business objectives. Reliability Strategy &amp; SRE Practices Define and implement SRE best practices (SLIs, SLOs, error budgets). Own incident management strategy, postmortems, and systemic improvements. Improve resilience through proactive risk identification and mitigation. Establish measurable reliability KPIs aligned with customer experience. &nbsp; Cloud Infrastructure &amp; Platform Engineering Oversee cloud operations primarily in Microsoft Azure, with exposure to AWS and GCP. Ensure infrastructure is scalable, secure, and cost-efficient. Drive Infrastructure as Code adoption (Terraform, Bicep/ARM). Define platform standards for Kubernetes and containerized environments. Automation, CI/CD &amp; Developer Enablement Champion CI/CD best practices and release reliability. Improve deployment strategies (blue/green, canary releases). Reduce operational toil through automation and self-healing systems. Support high-traffic eCommerce events and critical production workloads. Observability &amp; Operational Excellence Define and evolve our observability strategy (Azure Monitor, Grafana, Datadog, Prometheus, etc.). Improve signal-to-noise ratio in monitoring and alerting. Drive root cause analysis discipline and continuous improvement loops. Explore AI-assisted operations for incident detection, alert optimization, and operational efficiency. Security &amp; Compliance Ensure secure cloud practices (IAM, least privilege, data protection). Partner with Security to enforce compliance and governance standards. Embed security and reliability into the full SDLC lifecycle. Key Experience &amp; Skills 10+ years of experience in DevOps, SRE, or Platform Engineering roles. 3+ years leading and scaling technical teams. Strong hands-on background in Microsoft Azure (required) AWS (required) and GCP (nice to have). Deep understanding of cloud-native architectures and Kubernetes. Proven experience implementing SRE frameworks (SLAs, SLOs, incident management). Strong experience with Infrastructure as Code (Terraform, ARM/Bicep). Observability expertise (Grafana, Datadog, Prometheus, Azure Monitor). Experience managing production systems at scale (high-traffic environments preferred). Strong stakeholder management and communication skills. Strategic mindset with the ability to balance technical depth and business impact. Nice to Have Experience in global eCommerce platforms. Experience leading cloud transformation initiatives. Exposure to AI-driven operational tooling. Relevant certifications (Azure, Kubernetes, Cloud Architecture). Why join us?&nbsp;&nbsp; Direct hire with a product company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits:&nbsp;Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.&nbsp;&nbsp; Flexible retribution:&nbsp;Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance.&nbsp; International environment:&nbsp;Work with people from over 30&nbsp;different cultures&nbsp;and get the chance to use English daily.&nbsp;&nbsp; Professional and personal development:&nbsp;We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp;&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in Méndez Alvaro, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; &nbsp;&nbsp; ESW is an equal opportunity employer, and&nbsp;we’re&nbsp;proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.&nbsp;&nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know.&nbsp;We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp;&nbsp; #LI-hybrid #LI-TS1&nbsp;

DevOps Manager

The Opportunity We are seeking a highly experienced Senior Manager – Platform Core &amp; Security to lead and evolve our Core/Security Platform engineering function while strengthening our security posture across the ESW cloud ecosystem. This role combines deep platform engineering leadership with security ownership. You will be responsible for driving the technical direction, reliability, and scalability of our Core Platform (built on .NET, Azure, Kafka, AKS, Cosmos DB), while embedding security-by-design principles across the entire SDLC. You will lead a team of senior engineers across Platform Core and Security, ensuring our systems are secure, resilient, scalable, and aligned with business priorities. Responsibilities Lead and scale the Core/Security Platform engineering team. Define and evolve the technical roadmap for: .NET-based services running on AKS. Event-driven architectures powered by Kafka. Shared deployment foundations (Helm charts, containers, base images). Data models leveraging Cosmos DB. Ensure platform capabilities enable product teams to deliver efficiently and safely. Balance long-term architectural health with short-term delivery needs. Security Strategy &amp; Engineering Lead the Security engineering function within Platform. Embed security-by-design across architecture, CI/CD, and runtime environments. Oversee cloud security posture across Azure (primary), AWS, and GCP. Define and enforce best practices for: IAM and least privilege models. Secrets management and encryption. Secure container and image management. Vulnerability management and patching. Secure SDLC practices. Partner with compliance and governance teams to meet regulatory requirements (e.g., GDPR, PCI, etc.). Architecture &amp; Technical Governance Drive architectural consistency across microservices, APIs, and event-driven systems. Lead design reviews and establish engineering guardrails. Reduce platform complexity and technical debt. Sponsor strategic technical initiatives (modernization, migrations, refactoring). Ensure secure and scalable patterns are adopted across teams. Reliability &amp; Operational Excellence Ensure platform services are observable and resilient. Oversee incident management for core platform components. Drive root cause analysis and systemic improvements. Define SLAs/SLOs in partnership with SRE and DevOps teams. Support high-traffic eCommerce events with strong operational readiness. Team Leadership &amp; Culture Build and mentor a high-performing team of senior engineers. Develop technical leaders within Platform Core and Security. Foster a culture of ownership, accountability, and continuous improvement. Improve cross-team collaboration between Platform, Product, DevOps, and Security. Represent Platform Core &amp; Security in senior engineering forums. Requirements 10+ years of experience in backend, platform, or cloud engineering. 5+ years in engineering leadership roles. Proven experience operating and scaling cloud-native platforms. Experience leading security initiatives in cloud environments. Strong background in .NET backend systems. Deep experience with Microsoft Azure (AKS, Cosmos DB, Azure Monitor). Experience with Kafka and event-driven architectures. Strong understanding of containers, Kubernetes, Helm, and CI/CD. Solid knowledge of cloud security best practices. Experience with IAM, network security, encryption, and vulnerability management. Strong understanding of DevSecOps principles. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-PP1

Platform Core and Security Senior Manager

Senior Manager – DevOps &amp; Site Reliability Engineering (SRE) The Opportunity We are seeking an experienced and strategic Senior Manager – DevOps &amp; SRE to lead and evolve our reliability and platform engineering capabilities across our global eCommerce ecosystem. This role goes beyond traditional DevOps management. You will be responsible for defining and driving our reliability strategy, embedding SRE principles (SLIs, SLOs, error budgets), and ensuring our platforms operate at scale with high availability, performance, and resilience. You will lead a distributed team of DevOps and SRE engineers, working closely with Engineering, Product, Security, and Architecture to enable reliable, scalable, and automated cloud-native systems across Azure, AWS, and GCP. Key Responsibilities Leadership &amp; Organizational Impact Lead, mentor, and grow a high-performing DevOps &amp; SRE function. Define clear ownership models, reliability standards, and ways of working. Elevate engineering maturity through automation, observability, and operational excellence. Drive accountability and promote a culture of reliability, learning, and continuous improvement. Partner with senior stakeholders to align platform reliability with business objectives. Reliability Strategy &amp; SRE Practices Define and implement SRE best practices (SLIs, SLOs, error budgets). Own incident management strategy, postmortems, and systemic improvements. Improve resilience through proactive risk identification and mitigation. Establish measurable reliability KPIs aligned with customer experience. &nbsp; Cloud Infrastructure &amp; Platform Engineering Oversee cloud operations primarily in Microsoft Azure, with exposure to AWS and GCP. Ensure infrastructure is scalable, secure, and cost-efficient. Drive Infrastructure as Code adoption (Terraform, Bicep/ARM). Define platform standards for Kubernetes and containerized environments. Automation, CI/CD &amp; Developer Enablement Champion CI/CD best practices and release reliability. Improve deployment strategies (blue/green, canary releases). Reduce operational toil through automation and self-healing systems. Support high-traffic eCommerce events and critical production workloads. Observability &amp; Operational Excellence Define and evolve our observability strategy (Azure Monitor, Grafana, Datadog, Prometheus, etc.). Improve signal-to-noise ratio in monitoring and alerting. Drive root cause analysis discipline and continuous improvement loops. Explore AI-assisted operations for incident detection, alert optimization, and operational efficiency. Security &amp; Compliance Ensure secure cloud practices (IAM, least privilege, data protection). Partner with Security to enforce compliance and governance standards. Embed security and reliability into the full SDLC lifecycle. Key Experience &amp; Skills 10+ years of experience in DevOps, SRE, or Platform Engineering roles. 3+ years leading and scaling technical teams. Strong hands-on background in Microsoft Azure (required) AWS (required) and GCP (nice to have). Deep understanding of cloud-native architectures and Kubernetes. Proven experience implementing SRE frameworks (SLAs, SLOs, incident management). Strong experience with Infrastructure as Code (Terraform, ARM/Bicep). Observability expertise (Grafana, Datadog, Prometheus, Azure Monitor). Experience managing production systems at scale (high-traffic environments preferred). Strong stakeholder management and communication skills. Strategic mindset with the ability to balance technical depth and business impact. Nice to Have Experience in global eCommerce platforms. Experience leading cloud transformation initiatives. Exposure to AI-driven operational tooling. Relevant certifications (Azure, Kubernetes, Cloud Architecture). Why join us?&nbsp;&nbsp; Competitive salary and benefits:&nbsp;Your financial&nbsp;well being&nbsp;is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work,&nbsp;dedication&nbsp;and commitment.&nbsp; Healthcare:&nbsp;Enjoy an annual&nbsp;healthcare allowance of €1,500&nbsp;and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security:&nbsp;Plan confidently for tomorrow with our&nbsp;pension scheme, offering contribution options of&nbsp;3.5% or 6.5%.&nbsp;Once&nbsp;you&nbsp;complete probation, ESW will proudly match your contributions up to&nbsp;6.5%.&nbsp; Protection &amp; Peace of Mind:&nbsp;From your very first day,&nbsp;you’re&nbsp;covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our&nbsp;Employee Assistance&nbsp;Programme&nbsp;provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks:&nbsp;Stay&nbsp;active&nbsp;your way with a&nbsp;reduced-rate&nbsp;Flyefit&nbsp;membership&nbsp;and&nbsp;no joining&nbsp;fee, or&nbsp;take advantage of our&nbsp;Cycle to Work Scheme&nbsp;to&nbsp;purchase&nbsp;a tax-free bike.&nbsp; Smart Commuting:&nbsp;Save on your daily journey with the&nbsp;Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home. Right&nbsp;now&nbsp;we're&nbsp;in Swords, but we will be moving to the center of Dublin in April.&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp; &nbsp;&nbsp; ESW is an equal opportunity employer, and&nbsp;we’re&nbsp;proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.&nbsp;&nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know.&nbsp;We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp;&nbsp; #LI-hybrid #LI-TS1&nbsp;

The Opportunity We are looking for Senior .NET Engineers to join our expanding Tech &amp; Product Hub in Madrid. As part of a strategic investment in our technology, we are building new teams to enhance our platform and develop innovative eCommerce products that will shape the future of online shopping. &nbsp;&nbsp; In this role, you will work with cutting-edge technologies, designing and developing high-performance, scalable solutions. You’ll collaborate with cross-functional teams, contribute to architectural decisions, and follow best practices to ensure the delivery of robust and efficient software. You’re not only technically advanced but also influential in mentorship and strategic decision-making.&nbsp; If you are passionate about technology, thrive in a fast-paced environment, and want to work on exciting challenges, we’d love to hear from you &nbsp;&nbsp; Responsibilities Drive the development of product features, engaging in requirements analysis, design, coding, testing, and post-deployment monitoring and bug fixing. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise.&nbsp; Think beyond just writing code - consider scalability, security, performance, and maintainability.&nbsp; Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of e-commerce products as a valued member of a product team. Partner closely with Product Owners, Scrum Masters, and QA Engineers within our dynamic development teams, demonstrating both autonomy and collaboration skills. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Apply your expertise in .Net and Azure development stack to deliver high-quality solutions. Requirements 8+ years commercial experience in Software Development. Experience with&nbsp;C# .NET Core and Angular Experience with streaming (e.g. Kafka, Service Bus, RabbitMQ, or other similar technologies) Experience with Cloud (e.g. Azure, AWS or GCP) Excellent communication skills Intellectual curiosity, learning agility, and passion for tackling tough problems. Solid understanding of software development approaches of an agile nature. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Competitive salary and benefits:&nbsp;Your financial&nbsp;well being&nbsp;is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work,&nbsp;dedication&nbsp;and commitment.&nbsp; Healthcare:&nbsp;Enjoy an annual&nbsp;healthcare allowance of €1,500&nbsp;and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security:&nbsp;Plan confidently for tomorrow with our&nbsp;pension scheme, offering contribution options of&nbsp;3.5% or 6.5%.&nbsp;Once&nbsp;you&nbsp;complete probation, ESW will proudly match your contributions up to&nbsp;6.5%.&nbsp; Protection &amp; Peace of Mind:&nbsp;From your very first day,&nbsp;you’re&nbsp;covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our&nbsp;Employee Assistance&nbsp;Programme&nbsp;provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks:&nbsp;Stay&nbsp;active&nbsp;your way with a&nbsp;reduced-rate&nbsp;Flyefit&nbsp;membership&nbsp;and&nbsp;no joining&nbsp;fee, or&nbsp;take advantage of our&nbsp;Cycle to Work Scheme&nbsp;to&nbsp;purchase&nbsp;a tax-free bike.&nbsp; Smart Commuting:&nbsp;Save on your daily journey with the&nbsp;Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office, and 2–3 days working from the comfort of your home. Right&nbsp;now&nbsp;we're&nbsp;in Swords, but we will be moving to the center of Dublin in April.&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp; ESW is an equal opportunity employer, and&nbsp;we’re&nbsp;proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.&nbsp;&nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know.&nbsp;We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp;&nbsp; #LI-hybrid #LI-TS1&nbsp;

Senior Full Stack Engineer (.NET Core + Angular)

The Opportunity At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets. As a Tech Lead, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap. We are looking for a Technical Lead with the highest level of technical and people management skills and a passion for building high-performing teams and driving technical excellence. You should want to do things better, as we believe in continuous improvement of the development process, and you should have an opinion and contribute to improving our engineering practices. It would help if you cared about agile, continuous integration, deployment, DDD, TDD, unit testing and integration testing. Responsibilities Work with and provide day to day leadership and support to an engineering team responsible for developing/delivering key features within its domain. Work with engineering and product leaders to drive close collaboration within the global teams. Drive execution to ensure that projects are delivered on time and meet quality standards. Collaborate across functions to support planning and road-map prioritization. Anticipate technical challenges and define strategy through long-term planning. Continuously strive to introduce improvements and innovations to the team. Requirements Proven experience in leading and running technical teams, including hiring, mentoring, and performance management. Experience building and maintaining 24x7 production-critical systems. Experience in Domain Driven Design, software design patterns and modern SDLC methodology, such as CI/CD, testing and release approaches. Proficient in Test Driven Development working within an Agile SCRUM team. Deep technical knowledge with a history of solving complex problems. Adept at identifying and solving security, scaling, resilience, and consistency challenges. Experience in ecommerce is highly desirable. Nice-to-have: Knowledge of development stack advantages: C#, WebApi, .NET Core, Kafka, Kubernetes, Microservices, Cosmos DB, Azure. Intellectual curiosity, learning agility, and passion for tackling tough problems. Outstanding communication skills required – primarily the ability to communicate ideas. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. What's on offer? Direct hire with a product company: This isn’t consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. International environment: Work with people from over 30 different cultures and get the chance to use English daily.&nbsp;&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office near Atocha, and 2–3 days working from the comfort of your home Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

Technical Lead

The Opportunity We are looking for Senior .NET Engineers to join our expanding Tech &amp; Product Hub in Madrid. As part of a strategic investment in our technology, we are building new teams to enhance our platform and develop innovative eCommerce products that will shape the future of online shopping. &nbsp;&nbsp; In this role, you will work with cutting-edge technologies, designing and developing high-performance, scalable solutions. You’ll collaborate with cross-functional teams, contribute to architectural decisions, and follow best practices to ensure the delivery of robust and efficient software. You’re not only technically advanced but also influential in mentorship and strategic decision-making.&nbsp; If you are passionate about technology, thrive in a fast-paced environment, and want to work on exciting challenges, we’d love to hear from you &nbsp;&nbsp; Responsibilities Drive the development of product features, engaging in requirements analysis, design, coding, testing, and post-deployment monitoring and bug fixing. Take ownership of problems, propose scalable solutions, and anticipate potential pitfalls before they arise.&nbsp; Think beyond just writing code - consider scalability, security, performance, and maintainability.&nbsp; Collaborate within an Agile environment, contributing to the continuous improvement of ESW's suite of e-commerce products as a valued member of a product team. Partner closely with Product Owners, Scrum Masters, and QA Engineers within our dynamic development teams, demonstrating both autonomy and collaboration skills. Take on ambitious tasks involving large-scale sophisticated applications and embrace Test Driven Development methodologies. Apply your expertise in .Net and Azure development stack to deliver high-quality solutions. Requirements 8+ years commercial experience in Software Development. Experience with&nbsp;C# .NET Core and Angular Experience with streaming (e.g. Kafka, Service Bus, RabbitMQ, or other similar technologies) Experience with Cloud (e.g. Azure, AWS or GCP) Excellent communication skills Intellectual curiosity, learning agility, and passion for tackling tough problems. Solid understanding of software development approaches of an agile nature. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? &nbsp; Direct hire with a product company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Flexible retribution:&nbsp;Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance.&nbsp; Learning Plan:&nbsp;You’ll&nbsp;have access to our internal learning platform, as well&nbsp;as&nbsp; company‑funded external development&nbsp;options;&nbsp;including professional certifications and master’s degrees.&nbsp; Career Development:&nbsp;Enjoy annual salary reviews, genuine opportunities for internal advancement, and a yearly performance bonus you can count on.&nbsp; International environment:&nbsp;Work with people from over 30&nbsp;different cultures&nbsp;and get the chance to use English daily.&nbsp;&nbsp; Home Office Budget:&nbsp;A €350 allowance to craft a workspace that keeps you productive and inspired.&nbsp; Employee Assistance Program:&nbsp;Free access to a platform offering therapy and counselling whenever you need it. Because mental health matters.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in Méndez Alvaro, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and&nbsp;we’re&nbsp;proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.&nbsp;&nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know.&nbsp;We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp;&nbsp; #LI-hybrid #LI-TS1&nbsp;

&nbsp; Role Purpose Act as ESW’s senior sustainability subject matter expert, shaping medium-term ESG direction and leading complex enterprise-wide initiatives. Provides strategic advice to Legal and senior leadership on sustainability risks, regulatory exposure, and performance improvement opportunities. Key Responsibilities Strategy &amp; Advisory Support development and refinement of ESW’s 3–5 year sustainability roadmap. Lead materiality assessments and ESG risk analysis in partnership with Legal. Advise on regulatory exposure and emerging sustainability legislation. Enterprise Programme Leadership Lead large-scale sustainability transformation initiatives. Drive integration of ESG requirements into supply chain, product, and operational processes. Design and enhance ESG reporting frameworks and controls. Senior Stakeholder Influence Present updates and analysis to senior leadership. Support Board reporting (via Head of Legal). Serve as escalation point for complex client sustainability matters. External &amp; Regulatory Engagement Liaise with sustainability advisors and industry bodies. Track global ESG regulatory developments and assess implications for ESW. Experience 8–12 years’ ESG/sustainability experience. Deep knowledge of sustainability reporting and regulatory frameworks. Experience influencing senior leaders. Strong risk, governance, and analytical capability. &nbsp;Why Join us? Competitive salary and benefits:&nbsp;Your financial&nbsp;well being&nbsp;is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work,&nbsp;dedication&nbsp;and commitment.&nbsp; Healthcare:&nbsp;Enjoy an annual&nbsp;healthcare allowance of €1,500&nbsp;and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security:&nbsp;Plan confidently for tomorrow with our&nbsp;pension scheme, offering contribution options of&nbsp;3.5% or 6.5%.&nbsp;Once&nbsp;you&nbsp;complete probation, ESW will proudly match your contributions up to&nbsp;6.5%.&nbsp; Protection &amp; Peace of Mind:&nbsp;From your very first day,&nbsp;you’re&nbsp;covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our&nbsp;Employee Assistance&nbsp;Programme&nbsp;provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks:&nbsp;Stay&nbsp;active&nbsp;your way with a&nbsp;reduced-rate&nbsp;Flyefit&nbsp;membership&nbsp;and&nbsp;no joining&nbsp;fee, or&nbsp;take advantage of our&nbsp;Cycle to Work Scheme&nbsp;to&nbsp;purchase&nbsp;a tax-free bike.&nbsp; Smart Commuting:&nbsp;Save on your daily journey with the&nbsp;Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid&nbsp;working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in the center of Dublin, and 2–3 days working from the comfort of your home.&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp; &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-TS1&nbsp;

Principal Sustainability Manager

The Opportunity &nbsp; We are seeking a highly motivated and experienced Sales Director to join our team and drive growth in the dynamic, fast-paced ecommerce world. This leader will be critical in securing high-value enterprise partnerships and shaping the future of cross-border ecommerce solutions for our prestigious clients. You will be part of a team driving impact within the fashion, beauty, and lifestyle verticals—while also exploring broader sectors to expand our customer base and maximize revenue potential. &nbsp; We want to hear from you if you’re a seasoned enterprise SaaS seller passionate about delivering exceptional value and forging lasting client relationships. &nbsp; Responsibilities Lead the full sales cycle for enterprise deals, from qualification to close, focusing on 8-figure GMV. Build, manage, and maintain a healthy sales pipeline to drive consistent revenue growth and meet business objectives. Develop and complete strategic account plans to penetrate key markets and grow market share in beauty and lifestyle. Build and nurture relationships with C-level executives and decision-makers, acting as a trusted advisor to drive client success. Collaborate with cross-functional teams, including technical, operational, and finance teams, to deliver tailored solutions and seamless experiences for enterprise clients. Serve as an ambassador for the company at industry events, fostering brand recognition and cultivating new opportunities. &nbsp; Requirements 6+ years of enterprise SaaS sales experience, strong preference for candidates with ecommerce SaaS or payments related backgrounds. Outstanding verbal, written, and presentation skills, with the ability to articulate complex solutions to diverse audiences. Demonstrated ability to collaborate effectively in cross-functional environments, bridging the gap between technical and business teams. Proven track record of closing high-value contracts, particularly 8-figure GMV. Strong references and a reputation as a top performer, teammate, and industry expert. Self-motivated individual with a strategic approach, ability to excel in fast-paced environments, and a focus on achieving goals. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-PP1 &nbsp;

The Opportunity As the Senior Manager, Data Privacy, you will take a proactive, hands-on role in ensuring that ESW adheres to the highest standards of data protection laws. You will collaborate with cross-functional teams to drive practical privacy initiatives, directly implement robust data governance frameworks, and manage privacy risk assessments. This position involves substantial senior advisory responsibilities and cross-functional business partnering, requiring the ability to influence at all levels within the business. You will plan initiatives and actively execute a prioritised Privacy roadmap and serve as a key driver of ESW’s privacy strategy. Key Responsibilities Lead and Execute the Data Privacy Programme Act as the primary owner of ESW’s data privacy efforts, hands-on coordinating and implementing measures to ensure compliance with GDPR, ePrivacy, and other applicable global data privacy regulations. Translate the high-level Privacy strategy into concrete, actionable tasks on a yearly roadmap. Practical Guidance &amp; Advisory Provide both strategic direction and direct support on privacy matters across business areas (marketing, product development, sales, and customer service). Proactively identify risks, propose mitigations, and embed privacy by design throughout new and existing processes. Develop &amp; Implement Privacy Controls Draft, refine, and continuously improve data privacy policies and procedures; ensure these are actively rolled out and adopted across the organization. Conduct Data Protection Impact Assessments (DPIAs) for new products, services, or processing activities, promptly managing identified risks. Promote a Privacy-by-Design Culture Champion an organisational culture of privacy and data protection, engaging teams directly to ensure that privacy considerations are integrated into all stages of product and service development. Oversee the creation and delivery of targeted training initiatives to ensure employees fully understand and comply with privacy requirements. Roadmap, Metrics &amp; Stakeholder Engagement Provide regular, data-driven reporting on progress against privacy goals to ESW and Asendia stakeholder committees. Partner with third-party vendors, conducting due diligence to ensure compliance with data protection laws and promptly addressing any identified gaps. Market &amp; Regulatory Scanning Monitor emerging trends in data privacy, including new tooling/automation, case law, regulatory strategies, guidance, and legislation changes. Quickly adapt ESW’s privacy practices to address newly identified risks or compliance requirements. Key Experience &amp; Skills 5+ years of experience in data privacy, including at least 2–3 years in a leadership or managerial capacity. Proven track record of hands-on engagement with data privacy in a fast-paced environment. Experience conducting DPIAs and privacy risk assessments, with direct involvement in implementing remediation actions. Deep understanding of GDPR, ePrivacy Regulations, and other relevant data protection legislation. CIPP/E, CIPM, or similar certifications are highly desirable. Ability to collaborate across diverse teams and effectively translate privacy requirements into practical, actionable steps. Familiarity with privacy management platforms (e.g., OneTrust). Excellent interpersonal, written, and verbal skills, with proven success in conveying the importance of privacy to varied audiences. Why Join Us? &nbsp; Competitive salary and benefits:&nbsp;Your financial&nbsp;well being&nbsp;is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work,&nbsp;dedication&nbsp;and commitment.&nbsp; Healthcare:&nbsp;Enjoy an annual&nbsp;healthcare allowance of €1,500&nbsp;and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security:&nbsp;Plan confidently for tomorrow with our&nbsp;pension scheme, offering contribution options of&nbsp;3.5% or 6.5%.&nbsp;Once&nbsp;you&nbsp;complete probation, ESW will proudly match your contributions up to&nbsp;6.5%.&nbsp; Protection &amp; Peace of Mind:&nbsp;From your very first day,&nbsp;you’re&nbsp;covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our&nbsp;Employee Assistance&nbsp;Programme&nbsp;provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks:&nbsp;Stay&nbsp;active&nbsp;your way with a&nbsp;reduced-rate&nbsp;Flyefit&nbsp;membership&nbsp;and&nbsp;no joining&nbsp;fee, or&nbsp;take advantage of our&nbsp;Cycle to Work Scheme&nbsp;to&nbsp;purchase&nbsp;a tax-free bike.&nbsp; Smart Commuting:&nbsp;Save on your daily journey with the&nbsp;Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office in the center of Dublin in April, and 2–3 days working from the comfort of your home. Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1&nbsp;

Senior Manager, Data Privacy

Role Purpose Act as ESW’s senior sustainability subject matter expert, shaping medium-term ESG direction and leading complex enterprise-wide initiatives. Provides strategic advice to Legal and senior leadership on sustainability risks, regulatory exposure, and performance improvement opportunities. Key Responsibilities Strategy &amp; Advisory Support development and refinement of ESW’s 3–5 year sustainability roadmap. Lead materiality assessments and ESG risk analysis in partnership with Legal. Advise on regulatory exposure and emerging sustainability legislation. Enterprise Programme Leadership Lead large-scale sustainability transformation initiatives. Drive integration of ESG requirements into supply chain, product, and operational processes. Design and enhance ESG reporting frameworks and controls. Senior Stakeholder Influence Present updates and analysis to senior leadership. Support Board reporting (via Head of Legal). Serve as escalation point for complex client sustainability matters. External &amp; Regulatory Engagement Liaise with sustainability advisors and industry bodies. Track global ESG regulatory developments and assess implications for ESW. Experience 2 years’ ESG/sustainability experience. Deep knowledge of sustainability reporting and regulatory frameworks. Experience influencing senior leaders. Strong risk, governance, and analytical capability. &nbsp;Why Join us? Competitive salary and benefits:&nbsp;Your financial&nbsp;well being&nbsp;is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work,&nbsp;dedication&nbsp;and commitment.&nbsp; Healthcare:&nbsp;Enjoy an annual&nbsp;healthcare allowance of €1,500&nbsp;and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security:&nbsp;Plan confidently for tomorrow with our&nbsp;pension scheme, offering contribution options of&nbsp;3.5% or 6.5%.&nbsp;Once&nbsp;you&nbsp;complete probation, ESW will proudly match your contributions up to&nbsp;6.5%.&nbsp; Protection &amp; Peace of Mind:&nbsp;From your very first day,&nbsp;you’re&nbsp;covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our&nbsp;Employee Assistance&nbsp;Programme&nbsp;provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks:&nbsp;Stay&nbsp;active&nbsp;your way with a&nbsp;reduced-rate&nbsp;Flyefit&nbsp;membership&nbsp;and&nbsp;no joining&nbsp;fee, or&nbsp;take advantage of our&nbsp;Cycle to Work Scheme&nbsp;to&nbsp;purchase&nbsp;a tax-free bike.&nbsp; Smart Commuting:&nbsp;Save on your daily journey with the&nbsp;Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid&nbsp;working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in the center of Dublin, and 2–3 days working from the comfort of your home.&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp; &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-TS1&nbsp;

Sustainability Manager

The Opportunity We are looking for a Quality Engineer to support the Data team as we continue to enhance our data platforms, pipelines and internal tools. You will play a critical role in embedding quality across our data products ensuring accuracy, reliability and consistency in data processing, APIs, and end‑to‑end flows. Working closely with Data Engineering, BI, Product and Platform teams, you will help evolve our testing approach, increase automation, and strengthen our overall data quality framework. Key Responsibilities Quality Engineering &amp; Test Execution Define, develop and execute test cases for data pipelines, transformations, APIs and internal data applications. Perform functional, integration, regression and exploratory testing for data workflows. Validate data integrity, schema consistency, business rules and downstream impacts across systems. Data Automation &amp; Tooling Enhance and evolve automated testing for data components, including pipeline validation, API testing and schema checks. Contribute to improving internal test tooling aligned with our automation strategy. Ensure high code quality and strong test coverage within automation suites. Collaboration &amp; Delivery Work closely with Data Engineering, BI and Product teams to embed testing early (3 Amigos, refinement, design sessions). Collaborate with engineers to ensure testability is designed into data pipelines and ETL processes. Identify risks, gaps and dependencies and communicate them proactively to stakeholders. Participate in Scrum ceremonies and support continuous delivery practices. Continuous Improvement Contribute to the evolution of data quality processes, standards and reusable testing patterns. Drive improvements in CI/CD testing for data services and pipelines. Explore further opportunities for automation and workflow optimisation. Key Requirements Experience &amp; Technical Skills 5+ years’ experience in QA / Quality Engineering, ideally including data‑centric testing. Strong SQL experience (validation queries, joins, aggregations, data profiling). Experience testing APIs, data pipelines, ETL processes and distributed systems. Exposure to CI/CD environments and automated test pipelines. Coding skills beneficial (TypeScript/JavaScript, Python or similar) for data test automation. Familiarity with tools such as Postman/Insomnia, Git, and Linux. Testing Expertise Solid understanding of functional, integration and regression testing methodologies. Experience designing test plans, test cases and exploratory test charters. Experience applying automation design patterns that support scalable and maintainable tests. Knowledge of data validation techniques and schema‑level testing. Soft Skills Excellent problem‑solving skills and strong analytical mindset. Ability to communicate clearly with technical and non‑technical stakeholders. Comfortable working in cross‑functional teams within a fast‑paced environment. Intellectual curiosity and interest in improving data quality practice &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values: Own It, Champion Simplicity, Win as One, and Debate then Commit, we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.&nbsp; Healthcare: Enjoy an annual healthcare allowance of €1,500 and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security: Plan confidently for tomorrow with our pension scheme, offering contribution options of 3.5% or 6.5%. Once you complete probation, ESW will proudly match your contributions up to 6.5%.&nbsp; Protection &amp; Peace of Mind: From your very first day, you’re covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support: Your personal wellbeing is a priority. Our Employee Assistance Programme provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks: Stay active your way with a reduced-rate Flyefit membership and no joining fee, or take advantage of our Cycle to Work Scheme to purchase a tax-free bike.&nbsp; Smart Commuting: Save on your daily journey with the Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid working: Enjoy the best of both worlds with 2–3 days in our office in the center of Dublin, and 2–3 days working from the comfort of your home.&nbsp; Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-SDV1 &nbsp;

Quality Engineer

e are looking for an experienced, capable Senior Principal Architect who has led architecture initiatives in or around e-commerce or retail. They will be strategically focussed with excellent communication and stakeholder management skills; ideally formally trained in either TOGAF or Zachman frameworks. Coming from an advanced technology and software development background the Principal Architect will work with the business, engineering, product and the wider architecture team to assure ESW strategy and industry best practice is at the heart of our design thinking, and the quality of what we deliver aligns to our values. The right candidate will have a 5+ years of experience as a Senior Enterprise, Solution Architect, or Head of Architecture working in and around key technology areas like event-driven architecture, micro-services, domain-driven design and data-driven architectures; ideally across multiple industries including Retail. Having worked with public cloud (ideally Azure) around concepts like Containers, DevSecOps, PaaS and SaaS whilst working on specifics like API management, caching/scaling in high performance environments and container driven designs with a technology like Kubernetes. We have a mixed approach to delivery pulling on our agile start-up roots whilst balancing planning needs of the business and product to provide guidance to business, product and commercial strategy. The role will ensure that architecture processes are adhered too and work closely aligned to the existing ESW delivery processes, being involved in relevant retros to continually improve these. Reporting to the VP Architecture the role will assist in making key architecture decisions that will influence the company direction and act as role model and mentor to our partners in engineering and product. The right leader will positively influence stakeholders by demonstrating professionalism, enthusiasm, strong communication and creating collaborative environments for architecture to thrive. While frequent travel is not expected, there will be required visits to our sites in the US, Europe and Worldwide; mainly focussed in Madrid, Dublin and New York. Key Responsibilities Working closely with peers in product and the business to help define roadmaps that align business strategy to technology strategy whilst balancing client needs to timelines Creating high level designs that clearly articulate strategy and technology steer. Focussing on business requirements/capabilities, data architecture, standards, impact assessments across domains, business cases, high level implementation plans and NFRs Collaborating with engineering, product and business peers to ensure that HLDs are understood, helping shape significant solution designs whilst identifying key architecture decisions and calling out technical and architectural debt Working in an agile environment, applying “Just Enough Design”, “Adaptability” and “Assurance over Governance” Being able to become expert in one or more domains but always aware and working to align across domains to an enterprise view Ensure the right guardrails (principles, policies, standards and NFRs) are continually updated, understood and implemented across ESW. Be a positive mentor to the wider technology and product teams Create and maintain the conceptual data models, as-is and to-be architectures for domains and/or strategic initiatives Desired Skills TOGAF or Zachman Certified Kafka (ideally Confluent) for event-driven architecture and event-streaming Architectural experience of native and non-native cloud services for either Azure or AWS including: Kubernetes, CosmosDB Understanding and able to present differences between conceptual, logical and physical architectures to a range of stakeholders from Engineering Managers to Execs Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems Outstanding communication skills required - primarily the ability to communicate ideas Deep Problem solving – the ability to analyse a business or technical problem and select the most appropriate solutions Understanding of risk in designs and mitigation strategies Experience of retail industry would be a significant advantage Experience managing monolith/legacy migration programs a huge plus! About us Founded in 2010, eShopWorld powers cross-border ecommerce for the world’s best-known brands, creating safer, simpler, and faster shopping experiences for consumers all around the globe. ESW’s powerful combination of technology and human ingenuity optimizes the entire shopper journey, from site development to demand generation to checkout, through shipping, customer service and returns. With configurable end-to-end solutions in more than 200 markets worldwide, we fully manage payments, compliance, data security, fraud protection, taxes and tariffs, helping clients enter new markets in as few as 6 weeks, and dramatically improve results in current markets. Bringing together more than 400 experts across multiple disciplines, the ESW team delivers profitable growth for retailers and brands worldwide.

&nbsp; The Opportunity As the Senior Manager, Data Privacy, you will take a proactive, hands-on role in ensuring that ESW adheres to the highest standards of data protection laws. You will collaborate with cross-functional teams to drive practical privacy initiatives, directly implement robust data governance frameworks, and manage privacy risk assessments. This position involves substantial senior advisory responsibilities and cross-functional business partnering, requiring the ability to influence at all levels within the business. You will plan initiatives and actively execute a prioritised Privacy roadmap and serve as a key driver of ESW’s privacy strategy. Key Responsibilities Lead and Execute the Data Privacy Programme Act as the primary owner of ESW’s data privacy efforts, hands-on coordinating and implementing measures to ensure compliance with GDPR, ePrivacy, and other applicable global data privacy regulations. Translate the high-level Privacy strategy into concrete, actionable tasks on a yearly roadmap. Practical Guidance &amp; Advisory Provide both strategic direction and direct support on privacy matters across business areas (marketing, product development, sales, and customer service). Proactively identify risks, propose mitigations, and embed privacy by design throughout new and existing processes. Develop &amp; Implement Privacy Controls Draft, refine, and continuously improve data privacy policies and procedures; ensure these are actively rolled out and adopted across the organization. Conduct Data Protection Impact Assessments (DPIAs) for new products, services, or processing activities, promptly managing identified risks. Promote a Privacy-by-Design Culture Champion an organisational culture of privacy and data protection, engaging teams directly to ensure that privacy considerations are integrated into all stages of product and service development. Oversee the creation and delivery of targeted training initiatives to ensure employees fully understand and comply with privacy requirements. Roadmap, Metrics &amp; Stakeholder Engagement Provide regular, data-driven reporting on progress against privacy goals to ESW and Asendia stakeholder committees. Partner with third-party vendors, conducting due diligence to ensure compliance with data protection laws and promptly addressing any identified gaps. Market &amp; Regulatory Scanning Monitor emerging trends in data privacy, including new tooling/automation, case law, regulatory strategies, guidance, and legislation changes. Quickly adapt ESW’s privacy practices to address newly identified risks or compliance requirements. Key Experience &amp; Skills 5+ years of experience in data privacy, including at least 2–3 years in a leadership or managerial capacity. Proven track record of hands-on engagement with data privacy in a fast-paced environment. Experience conducting DPIAs and privacy risk assessments, with direct involvement in implementing remediation actions. Deep understanding of GDPR, ePrivacy Regulations, and other relevant data protection legislation. CIPP/E, CIPM, or similar certifications are highly desirable. Ability to collaborate across diverse teams and effectively translate privacy requirements into practical, actionable steps. Familiarity with privacy management platforms (e.g., OneTrust). Excellent interpersonal, written, and verbal skills, with proven success in conveying the importance of privacy to varied audiences. Why Join Us? &nbsp; Competitive salary and benefits:&nbsp;Your financial&nbsp;well being&nbsp;is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work,&nbsp;dedication&nbsp;and commitment.&nbsp; Healthcare:&nbsp;Enjoy an annual&nbsp;healthcare allowance of €1,500&nbsp;and access to our trusted partners, Laya Healthcare and Irish Life Health, giving you the freedom to use your benefits in the way that suits you best.&nbsp; Future-ready Financial Security:&nbsp;Plan confidently for tomorrow with our&nbsp;pension scheme, offering contribution options of&nbsp;3.5% or 6.5%.&nbsp;Once&nbsp;you&nbsp;complete probation, ESW will proudly match your contributions up to&nbsp;6.5%.&nbsp; Protection &amp; Peace of Mind:&nbsp;From your very first day,&nbsp;you’re&nbsp;covered with life assurance and income protection, ensuring you feel supported no matter what life brings.&nbsp; Emotional &amp; Mental Support:&nbsp;Your personal wellbeing is a priority. Our&nbsp;Employee Assistance&nbsp;Programme&nbsp;provides access to counselling and therapy services whenever you need them.&nbsp; Fitness &amp; Lifestyle Perks:&nbsp;Stay&nbsp;active&nbsp;your way with a&nbsp;reduced-rate&nbsp;Flyefit&nbsp;membership&nbsp;and&nbsp;no joining&nbsp;fee, or&nbsp;take advantage of our&nbsp;Cycle to Work Scheme&nbsp;to&nbsp;purchase&nbsp;a tax-free bike.&nbsp; Smart Commuting:&nbsp;Save on your daily journey with the&nbsp;Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.&nbsp; Professional and personal development:&nbsp;Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office in the center of Dublin in April, and 2–3 days working from the comfort of your home. Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp; &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1&nbsp;

Senior Manager of Data Protection and Privacy

Join our talent community to stay connected and informed about future career opportunities ESW.By submitting a speculative application, you'll be among the first to hear about roles that match your skills and interests, and you'll have the chance to be considered for upcoming opportunities.

Talent Community

The Opportunity We have an exciting opportunity for a Sales &amp; Operations Specialist to join our key client team to support the execution and growth of a new sports apparel sales channel, powered by a proprietary technology platform.&nbsp; Based in Mexico City, this role sits at the intersection of Sales, Operations, and Customer Delivery, owning the end-to-end execution of the channel. The role operates within a sales-assisted model, leveraging North America inventory, ESW-enabled quoting and payments, and cross-border delivery into Mexico. &nbsp; This is a critical role responsible not only for operational execution, but also for driving revenue conversion, managing customer interactions, and scaling the channel. The Sales &amp; Operations Specialist ensures that demand is translated into accurate, paid, and successfully delivered orders, while continuously improving the operating model as the programme grows. Responsibilities Sales &amp; Customer Execution Act as a key operator in the sales-assisted journey, supporting customers from product selection through to order completion Prepare, manage, and convert sales quotes, ensuring speed, accuracy, and commercial alignment Engage directly with customers to drive order completion and revenue capture Partner closely with Mexico sales teams to support demand generation and maximize conversion Ensure a seamless and professional customer experience Product Availability &amp; Order Validation Own validation of product availability and order feasibility prior to payment issuance Coordinate with inventory systems to ensure stock accuracy and fulfilment readiness Act as a checkpoint across sales, systems, and ESW platforms Ensure all orders meet defined controls before progressing Payments &amp; Transaction Enablement Manage end-to-end payment flow Ensure payment links align with approved quotes and inventory Monitor payment completion and release orders Maintain governance across transactional processes Order Management &amp; Delivery Coordination Own the end-to-end order lifecycle from payment through to successful delivery Coordinate with internal teams and external vendor partners to ensure on-time, in-full delivery Track order progression and proactively manage exceptions, delays, and risks Act as the central point of coordination across stakeholders to ensure delivery outcomes Escalate issues in a timely and structured manner Operational Governance &amp; Continuous Improvement Ensure adherence to workflows and controls Document processes and contribute to playbooks Identify friction points and drive process improvements Support reporting on performance and trends Requirements 5+ years’ experience in a start-up, scale-up, or new product launch environment, ideally within eCommerce or digital platforms Proven track record of launching and scaling new sales channels, products, or commercial programmes Comfortable operating in ambiguity and building structure from the ground up Strong commercial mindset, motivated by revenue growth and conversion Experience working across sales, technology, and operations Comfortable with inventory systems and OMS platforms Strong collaboration and stakeholder influencing skills Resilient and adaptable in fast-paced environments Impact-focused, with a strong ownership mindset About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-LK

Sales & Operations Specialist

The Opportunity At ESW, risk and fraud prevention are critical value drivers for the business. Our mission is to enable a seamless, low‑friction checkout experience for legitimate customers while effectively identifying and stopping bad actors. To support continued growth and innovation, we are seeking a passionate and analytically minded e‑Commerce Risk Analyst to work alongside industry‑leading risk technology and cross‑functional partners. The successful candidate will investigate high‑risk transactions and patterns, identify emerging threats, and contribute to continuous improvement across our fraud and risk controls. Responsibilities Act as a subject matter expert in transactional fraud prevention and wider eCommerce risk. Monitor transactions and conduct anomaly detection to identify emerging fraud patterns and abuse. Manage and resolve risk‑related escalations from retailers and internal stakeholders. Analyse fraud trends and performance data, providing actionable insights and reporting to management. Contribute to the design, testing, and implementation of new products, tools, and risk processes. Drive process improvement initiatives to increase investigation accuracy and decision quality. Partner with cross‑functional teams to ensure risk considerations are embedded into business initiatives. Requirements Must have: 1+ years’ experience in fraud prevention, payments risk, or AML Experience in eCommerce Nice to have: Exposure to&nbsp;refund and returns abuse prevention. Experience with transaction monitoring, identity verification, or risk decisioning tools. Strong understanding of fraud typologies within eCommerce environments. Experience with AI a plus. &nbsp; About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Schedule:&nbsp;8:00 am to 4:00 pm, Sunday to Thursday Competitive salary and benefits:&nbsp;Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

eCommerce Fraud Analyst

The Opportunity We are seeking a highly skilled and experienced Lead HR Business Partner (Director) to join our dynamic People team at ESW. Based in our new Madrid office, this role plays a pivotal part in co‑creating the HR strategy for Spain and ensuring flawless execution of People initiatives across the business. Reporting to the VP of HR Business Partnering, you will partner closely with the CTO, the Technology leadership team, and the Works Council to build a high‑performance, engaging culture that supports ESW’s growth ambitions. Responsibilities Act as a strategic partner and trusted advisor to the CTO, Technology leadership team, and Product Leads on talent development, performance management, cultural change, engagement, employee relations, and organisational design. Serve as the lead HR role for Spain, providing leadership where required to the HR team to ensure end‑to‑end HR processes deliver an excellent service and that escalations are resolved in conjunction with the HR Leadership team. Own, create, and implement HR initiatives and processes aligned with best practice to support the company’s people strategy. Coach and develop leaders at all levels, from line managers through to executives, to build organisational capability. Partner with the HR Business Partnering team and the Communications &amp; Engagement Lead to design and deliver employee involvement and engagement plans. Collaborate with Centres of Excellence (Talent Acquisition, Learning &amp; Development, etc.) to advise on the design and implementation of relevant people programs. Review, implement, and maintain the full range of employment policies to ensure HR best practice and legal compliance, and communicate effective policy application. Establish, assess, and analyse HR metrics and performance indicators, designing strategies based on insights. Co‑lead the development of a strong and effective relationship with the Works Council to support business growth and employee engagement. Support talent acquisition activities including experienced hire recruitment (domestic and international), global mobility, graduate recruitment, and internal secondment programmes to ensure robust workforce planning. Ensure employee surveys are conducted, analyse results, and champion programmes aligned to people and business strategy. Support managers in handling routine employee relations matters, including grievance and disciplinary issues, ensuring timely and effective resolution. Act as a culture ambassador, actively fostering diversity and inclusion across the organisation. Requirements Proven experience as a Senior or Lead HR Business Partner, ideally within a unionised, global ecommerce business. Strong knowledge of HR principles, practices, and employment regulations. Demonstrated success in designing and implementing innovative people strategies, programmes, and initiatives. Excellent interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels. Strong organisational skills with exceptional attention to detail. Excellent active listening, negotiation, and presentation skills. Ability to work in a fast‑paced environment, manage multiple priorities, and remain agile. Degree or equivalent experience in Human Resources, Business Administration, or a related field. Willingness to travel to ESW HQ in Dublin when required. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-LK1 &nbsp; &nbsp;

Lead HR Business Partner

The Opportunity At ESW, we help the world's most ambitious brands sell across borders and we're good at it because we go deep. Deep on the markets, deep on the buyers, deep on the operational mechanics that make global commerce actually work. Our marketing team doesn't just support the business; it shapes how the world sees us and how our customers understand what's possible.&nbsp; We're looking for a Director, Product Marketing to help us tell that story better and to build the systems, content, and team that make it stick. This role reports to the VP of Marketing.&nbsp;&nbsp; This is a senior, visible role with real influence. You'll sit at the intersection of product, sales, and marketing, translating what we build into messages that move buyers, enable sellers, and build the ESW brand in the market. You don't need to have worked in ecommerce or cross-border commerce before but you need to be curious about it and willing to get fluent fast.&nbsp; What You'll Own&nbsp; Positioning and messaging for ESW’s products, ensuring clarity, credibility, and relevance for our target buyers Drive alignment across the commercial organisation, working closely with Product, Sales, Client Success, and Marketing to ensure messaging is consistently adopted and used Lead go-to-market strategy for new products and major updates, ensuring launches are coordinated, impactful, and effective from day one Act as a strategic partner to Product, bringing market insight, buyer intelligence, and competitive context to help shape product priorities Build and maintain deep market and competitive intelligence to inform positioning, sales narratives, and differentiation Define and evolve ideal customer profiles (ICPs) and buyer personas across regions, verticals, and buying roles, ensuring usability across the organisation Develop sales enablement assets that get used, including pitch decks, battle cards, and case studies, created in close collaboration with Sales Lead product launches and campaigns end-to-end in partnership with demand generation, content, and digital teams to drive pipeline impact Define success metrics for Product Marketing and work with Marketing Operations to track performance, generate insight, and drive continuous improvement What We're Looking For Deep product marketing experience with a proven track record of owning positioning, sales enablement, and product launches at a senior level Experience in ecommerce or cross-border commerce, or strong curiosity is a nice-to-have Strong ability to simplify complexity, translating market dynamics and product capabilities into compelling, buyer-centric messaging Demonstrated strength in both strategic thinking and hands-on execution A collaborative, trust-building working style with Product, Sales, and senior leadership Analytical rigor - you make decisions with data and know how to find the signal in the noise About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.&nbsp;Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why Join Us Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. &nbsp; ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. &nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-LK1 &nbsp;

Director, Product Marketing

The Opportunity The Director of People Operations and Transformation is a strategic leadership role responsible for overseeing all facets of the human resources operations lifecycle, with a primary focus on driving efficiency, effectiveness, and technological advancement. This role will lead the scaling of the HR function by leveraging smart technology solutions to streamline processes, enhance employee experience, and produce data-driven metrics demonstrating operational success. The Director of People Operations and Transformation is an exciting opportunity for a high-performing Senior Manager ready to step into a more senior, strategic leadership role. This role is hybrid, with approximately 50% of your time in the office and 50% remote.&nbsp; Responsibilities Strategic Operations Management Oversee the entire employee lifecycle - from recruitment and onboarding to offboarding ensuring efficient, compliant, and integrated operational processes. Lead the HR requirements for market expansion in line with our strategic growth targets, ensuring scalable solutions that enable the business. Partner with senior leadership and key stakeholders across the organization to ensure alignment between HR initiatives and business objectives. HR Technology &amp; Transformation Leadership Identify, evaluate, and implement HR technology solutions (leveraging Workday, Greenhouse, Cloudpay and AI-driven tools) to automate tasks, improve data accuracy, and enhance the overall employee experience. Process Improvement &amp; Automation Champion continuous improvement initiatives, redesigning existing workflows to maximize efficiency, reduce manual intervention, and ensure scalability across the organization. Data Analytics &amp; Reporting Define, track, and report on key HR metrics and KPIs including turnover rates, HR operational efficiency and SLA’s to measure the effectiveness of HR programs and identify areas for strategic improvement. Provide regular reporting within HR and external stakeholders as required. Programme Management Lead and manage cross functional HR Programs that enhance/improve the overall employee experience and continuously improve back-office people operations process. Compliance &amp; Risk Management Ensure all HR operations comply with relevant labour laws and regulations across all our geographies and are customer centric in design. Implement robust internal controls to protect employee data and mitigate operational risks and lead the required reviews of policy compliance and data in line with internal risk functions and audits. Vendor Management Manage relationships with external HR service providers and technology vendors, ensuring service level agreements (SLAs) are met and optimized for cost and performance. Team Leadership &amp; Development Lead and mentor a team of HR operations specialists, fostering a culture of innovation, accountability, and customer centricity. Requirements 7+ years of progressive experience in HR operations, with at least 3 years experience leading a team.&nbsp; Bachelor's degree in Human Resources or a related field. Proven experience implementing and optimizing enterprise-level HR technology solutions (preferably Workday), ensuring seamless integration and user adoption. Strong strategic understanding of HRIS with advanced proficiency in data analytics and reporting tools, and the ability to anticipate and leverage emerging HR technology trends. Strong ability to interpret multiple data sets, translate metrics into actionable insights, and make data-driven decisions. Demonstrated experience leading organizational change and transformation initiatives in a fast-paced and scaling environment. Excellent interpersonal, communication, and presentation skills, with the ability to influence stakeholders at all levels of the organization and translate stakeholder needs into efficient and effective HR workflows. Solid knowledge of employment law and HR best practices. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-LK1#LI-Hybrid &nbsp;

The Opportunity As a Solution Engineer within ESW’s Global Delivery Service team, you’ll play a pivotal role in bringing global ecommerce solutions to life. You’ll partner closely with clients and internal teams across the full onboarding journey - from pre‑sales discovery and solution scoping through implementation and go‑live - using a consultative approach to turn complex requirements into seamless, scalable solutions. &nbsp; This role offers the opportunity to work at the intersection of technology, client engagement, and international commerce, supporting a specialized sales team and helping some of the world’s leading brands succeed globally. Responsibilities Provide technical and operational support to sales during the client pre-sales phase of the engagement process. Document client solution requirements concisely and accurately using provided tooling, ensuring full clarity for product and implementation teams. Work with Product Owners to complete high-level client requirements for input into product development requests. Provide input into client implementation schedules, ensuring all requirements are delivered for the client. Manage client expectations in line with product and functionality release schedules. Report on the progress and overall health of assigned client projects. Manage the client relationship from pre-sales phase through to project launch. Requirements 4+ years’ experience in a solution engineering role or a relevant sales and technical client support role within an ecommerce or development environment. Bachelor’s degree in Business, Technology, Engineering, or a related field. Knowledge of B2C ecommerce solutions, processes, and technology, including web stores, payments, and distribution platforms. Strong communication and stakeholder management skills, with the ability to effectively partner with both internal teams and external clients. A structured approach to specification, documentation, and planning. Ability to lead consultative workshops with clients to determine the best-fit solution. Proven capability to handle and set realistic client expectations. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. &nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. &nbsp; #LI-hybrid #LI-LK1

The Opportunity We are looking for a proactive and detail-oriented Client Integration Specialist to join our team. This role is essential to the successful onboarding of retailers onto our platform. You will work closely with both internal teams and external clients, acting as the key point of contact during the onboarding and testing phases of project delivery. As an Integration Specialist, you will manage and perform Business Acceptance Testing (BAT) and User Acceptance Testing (UAT), ensuring the quality and readiness of our platform integrations. You will also guide clients through the testing and launch process, troubleshooting any issues and driving successful outcomes. Responsibilities Lead and execute Business Acceptance Testing (BAT) for retailers integrating with our platform. Conduct User Acceptance Testing (UAT) for projects in active deployment. Serve as the primary point of contact for client-facing onboarding and testing activities. Educate and guide retailers through our testing and launch processes, ensuring a smooth onboarding journey. Troubleshoot issues during testing phases and escalate as needed to internal teams. Collaborate cross-functionally with Product, Engineering, and Support teams to ensure client requirements are met. Document test results, feedback, and issues clearly and professionally for both internal and external audiences. Requirements Mandatory: Prior experience in a QA or Testing role, ideally within an ecommerce or SaaS environment. Fluent English speaker, able to lead meetings in that language Excellent communication skills- both written and verbal. Able to explain technical issues clearly to non-technical stakeholders. Confident troubleshooting issues and navigating ambiguity to identify root causes. A logical thinker with a problem-solving mindset - comfortable working through challenges independently. Experience using tools for test case tracking, bug reporting, and collaboration (e.g. Jira, Confluence, TestRail, Slack, etc.) is a plus. Nice to have: Client-facing experience - you’re comfortable leading external conversations and managing expectations. About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us? Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW. Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work. Diversity, Belonging &amp; Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged. ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates. #LI-hybrid #LI-TS1 &nbsp;

QA Engineer / Integration Specialist

The Opportunity ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The eCommerce Regional Partnership Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships. Responsibilities Identify and recruit new partners to expand the company's partner network in the region. Develop and execute strategies for partner engagement and growth. Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support. Ensure alignment between partners and the company's commercial goals and objectives. Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness. Conduct regular business reviews with partners to assess progress and identify areas for improvement. Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives. Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings. Stay informed about industry trends, competitive landscapes, and partner dynamics in the region. Utilize market insights to refine partnership strategies and identify new opportunities. Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives. Share partner feedback and insights with relevant teams to inform product and service enhancements. Maintain accurate records of partner interactions, performance, and activities within the company's CRM system. Prepare and present regular reports on partnership progress and outcomes to senior management. Requirements Able to speak English, French, and Spanish fluently enough to lead a meeting Bachelor’s degree in Business Administration, Marketing, or a related field 1–3 years of experience in partnerships, sales, account management, or business development (internships included) Strong understanding of the DTC eCommerce landscape and interest in industry trends Excellent communication and interpersonal skills with the ability to build and maintain relationships Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment Comfortable working with data and a willingness to develop analytical and problem-solving skills Proactive, eager to learn, and able to work both independently and as part of a team About ESW Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities. Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results. Why join us Direct hire with a product company:&nbsp;This&nbsp;isn’t&nbsp;consulting or outsourcing. Shape the future of our product with ownership, impact, and long-term vision.&nbsp;&nbsp; Flexible retribution:&nbsp;Make your everyday life easier and more affordable with our flexible retribution options, including meal vouchers, public transport tickets, kindergarten support, and health insurance.&nbsp; Career Development:&nbsp;Enjoy annual salary reviews, genuine opportunities for internal advancement, and a yearly performance bonus you can count on.&nbsp; International environment:&nbsp;Work with people from over 30&nbsp;different cultures&nbsp;and get the chance to use English daily.&nbsp;&nbsp; Home Office Budget:&nbsp;A €350 allowance to craft a workspace that keeps you productive and inspired.&nbsp; Employee Assistance Program:&nbsp;Free access to a platform offering therapy and counselling whenever you need it. Because mental health matters.&nbsp; Hybrid working:&nbsp;Enjoy the best of both worlds with 2–3 days in our office&nbsp;in Méndez Alvaro, and 2–3 days working from the comfort of your home.&nbsp;&nbsp; Diversity,&nbsp;Belonging&nbsp;&amp; Inclusion:&nbsp;When we win, we win together.&nbsp;You'll&nbsp;be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.&nbsp;&nbsp; ESW is an equal opportunity employer, and&nbsp;we’re&nbsp;proud of our ongoing efforts to foster diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.&nbsp;&nbsp; If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.&nbsp;&nbsp; #LI-hybrid #LI-TS1&nbsp;

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