Domo (NASDAQ: DOMO) is a leading cloud-based software company founded in 2010, specializing in business intelligence and data visualization solutions. Their innovative platform empowers organizations to transform data into actionable insights, enabling better decision-making and driving business growth. Domo's cutting-edge technology has revolutionized how companies harness the power of their data, making it a crucial partner for enterprises across various industries.

職務概要 Domoは、経営陣のビジネス管理のあり方を変えていきます。Domoのコンサルティングチームは、最も革新的なビジネス管理プラットフォームの中核を担い、戦略的な導入サービスを提供するゲームチェンジャーです。Domoは、金融、小売、メディア＆エンタテイメントなどの業界における高度なドメイン知識を持つ経験豊富なビジネスコンサルタントを求めています。 継続的に優れたパフォーマンス、革新性、創造性、洞察力、優れた判断力を実証していける方をお待ちしています。 主な担当業務 顧客のDX全体構想（ビジョン策定、ToBe業務設計、変革ロードマップ）の立案・推進 KPI設計およびKPI運用の仕組み化・定着化支援 組織デザイン（CoE設計、イネーブルメント支援）、業務改革の実行支援 顧客内の成功部門（ファーストペンギン）を起点とした他部署への横展開支援 顧客エグゼクティブとの議論・意思決定ファシリテーション テーマ選定、変革プロジェクトのリード&nbsp; Your Impact:&nbsp; 顧客の現場と経営層の間をつなぐトランスフォーメーションリーダーとして、業務とテクノロジーの両面から顧客の成功をリード 顧客の戦略やビジョンを構築する段階から参画し、Domoを「当たり前のように業務に使われる状態」に導く 顧客のビジネス成功を最優先とした行動を徹底し、強いエンゲージメントと信頼関係を構築 「顧客の一員」のように振る舞い、顧客内でDomoがビジネスインフラとなる状態を実現&nbsp; 応募資格 5年以上のビジネスまたはITコンサルティングの実務経験（特に顧客のリードをする立場での経験を求めます。） 5年以上の事業会社における経営企画、業務改革、DX/BX推進の実務経験 DX構想・業務デザイン・KPI設計・組織変革等の上流支援経験 顧客に寄り添いながらもリードするマインドと高いオーナーシップ 優れた論理的思考力、課題解決力、チームプレイ能力&nbsp; 歓迎するスキル・ご経験: BI や Domo などのクラウド型データ分析基盤の知識または、導入支援経験 複数部署にまたがる業務変革プロジェクトのリード経験 DWH などのデータ基盤の知識または、導入支援経験 AI に関する知識または、AI システム導入支援経験 企業戦略、企業ビジョン、事業構想策定支援経験 英語 韓国語 &nbsp; Domoは機会均等雇用主です。 #LI-JC1 #LI-Onsite

Business Consultant - Japan

Senior Technical Support Advisor

Front-End Web Developer

Payroll Manager

Principal Product Manager

Field and Partner Marketing Specialist

Software Engineer

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY The Associate HR Generalist will support administrative and operational tasks within the HR team. In this role, you will maintain employee records, process various employee benefits, and ensure accuracy in data management. This position involves periods of detailed data entry and repetitive tasks, along with opportunities to contribute to projects of varying scopes within the Talent Services team and other areas of HR. KEY RESPONSIBILITIES: Process employee lifecycle changes and organizational updates in Workday; Process and verify new hire paperwork; Maintain and manage onboarding documents; Maintain employee files; Draft and distribute change letters for employees; Help maintain employee-facing communications on our internal website; Process employee benefit reimbursements; Respond to basic employee benefit inquiries; Help coordinate the benefits enrollment process; Assist other HR functions including the Talent Management and Acquisition teams as needed; Process Verification of Employment (VOE) and Unemployment requests; Process termination documents and facilitate the exit process; Assist with open enrollment, providing employee support; Work with auditors to provide change and process documentation; Auditing HRIS (Workday); Support on-site events and meetings; Other duties as assigned. JOB REQUIREMENTS: Degree in Human Resources, Communications, Business Management, or related field or equivalent job experience is preferred; Workday experience preferred; Experience working with customers with a friendly customer service approach; Interest in employee benefits, HRIS/HCM or HR in general; Detail oriented and highly organized. LOCATION: American Fork, UT BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. &nbsp;

Associate HR Generalist

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY Domo is seeking an experienced Technical Adoption Engineer to provide a white-glove experience for our growing clients. This role goes beyond implementation—focusing on teaching and empowering clients to leverage the full capabilities of the Domo platform to meet their business objectives. As a trusted advisor, you will provide customized, hands-on enablement that ensures long-term success with Domo. This role requires a strategic and curious mindset to uncover the true needs of the customer and think creatively to provide solutions. KEY RESPONSIBILITIES Partner closely with clients to understand their specific needs and objectives with Domo. This involves sorting through the clutter to find the best route and uncovering the true ask from the customer; Deliver custom, hands-on enablement tailored to client use cases, industry challenges, and team skill levels. This requires thinking creatively to provide solutions and playing out alternative scenarios; Act as a technical mentor, guiding clients through best practices, advanced configurations, and scalable solutions. This is about providing new perspectives on familiar challenges and seeing patterns where others see complexity; Provide deep expertise on Domo’s full suite of capabilities, including data integration, visualization, automation, application capabilities, and AI-powered insights; Drive client independence by equipping users with the knowledge and confidence to manage and optimize their Domo environments. This involves bringing new and fresh perspectives and making selections based on strategic thinking; Gather client feedback and insights to inform product improvements and enhance training resources. This is about continuously asking "What if?" and adapting strategies accordingly. JOB REQUIREMENTS Ability to creatively problem-solve in real-time, adapting to different learning styles and business needs. This includes having a strategic and constantly curious mindset to uncover the true needs of the customer and think creatively to provide solutions; Extensive hands-on experience with the Domo platform, including deep technical knowledge of data integration, ETL, dashboards, and automation; Exceptional communication skills with the ability to translate complex concepts into practical, actionable guidance; Experience working with enterprise clients and understanding their unique data and analytics challenges; Strong background in teaching, consulting, or technical enablement, with a passion for educating customers. WHY JOIN US? This role is ideal for technical experts who love teaching and empowering others. You will have the opportunity to work directly with top-tier clients, shaping their success with Domo while continuously expanding your own expertise. If you’re passionate about data, analytics, and customer success, and have a strategic and curious mindset, this is the perfect opportunity to make a lasting impact! LOCATION: American Fork, UT BENEFITS:&nbsp;https://www.domo.com/company/careers/culture Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Technical Adoption Engineer

&nbsp; COMPANY OVERVIEW Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity. POSITION SUMMARY We are looking for an experienced Senior QA Engineer who is proficient in both manual and automation testing methodologies. The ideal candidate will have a strong background in testing web applications, mobile applications, and other software products to ensure they meet quality standards. This role requires excellent problem-solving skills, attention to detail, and the ability to work effectively in a collaborative team environment. KEY RESPONSIBILITIES Serve as the overall technical lead and automated testing solutions resource;&nbsp; Design and code key aspects of test automation framework(s);&nbsp; Provide mentoring and technical guidance to the efforts of Software Engineers and QA Engineers in the realm of automation;&nbsp; Conduct ad-hoc technical training, design and code reviews, and resolve technical issues for the test automation;&nbsp; Collaborate with Engineering, Product Management, and Quality Assurance to identify necessary testing capabilities;&nbsp; Partner with Engineering on test automation efforts and ensure that efforts support the testing solutions;&nbsp; Own the configuration management that integrates test automation into the overall continuous integration environment;&nbsp; Be liaison with Engineering for continuous integration management.&nbsp; JOB REQUIREMENTS 5 years+ of progressive, hands-on manual testing and automation engineering in an enterprise software environment;&nbsp; Strong familiarity with standard concepts and technologies used in web-based applications and testing web-based applications is required;&nbsp; Excellent teamwork and communication skills are required;&nbsp; Experience working in a fast-paced, Agile product development environment;&nbsp; Demonstrated ability to meet aggressive production schedules and deadlines;&nbsp; Experience implementing new technologies/methods;&nbsp; Desired:&nbsp; Experience with some or most of these technologies and tools is desirable: Jira - issue tracking Selenium/Python - automation JMeter - load testing Java, jScript, python - JUnit/Sit tests - development Postman - API Jenkins - release management Testrail - testcase management LOCATION:&nbsp;Pune, Maharashtra, India&nbsp; INDIA BENEFITS &amp; PERKS Medical cash allowance provided Maternity and paternity leave policies Baby bucks: a cash allowance to spend on anything for every newborn or child adopted “Haute Mama”: cash allowance for maternity wardrobe benefit (only for women employees) Annual leave of 18 days + 10 holidays + 12 sick leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit: cash allowance towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Marriage leaves up to 3 days Bereavement leaves up to 5 days Domo is an equal opportunity employer.&nbsp; #LI-TU1&nbsp; #LI-Hybrid&nbsp;

QA Engineer - India

&nbsp; COMPANY OVERVIEW Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity. POSITION SUMMARY As a Senior Solutions Engineer, you will serve as a strategic technical advisor and subject matter expert in cloud data platforms, specifically Snowflake, Databricks, and BigQuery. Working alongside Domo’s account teams, you will lead the technical strategy and execution for customer opportunities that involve integrating Domo with modern cloud data ecosystems. You will leverage deep knowledge of data warehousing, lakehouse architecture, ELT/ETL processes, and the broader modern data stack to design seamless end-to-end solutions that maximize customer value. In this role you will also collaborate closely with partner technical teams to co-sell, co-design, and co-deliver joint solutions that highlight Domo's unique capabilities on top of the customer's existing cloud data infrastructure. Your expertise will help differentiate Domo in the market, accelerate deal cycles, and establish trust with both customers and strategic partners. KEY RESPONSIBILITIES Act as a subject matter expert in Snowflake, Databricks, and/or BigQuery to support integration, architecture design, and advanced customer use cases involving Domo on top of these platforms; Collaborate with Cloud Data Platform partners (e.g., AEs and SEs at Snowflake, Databricks, or GCP) in joint selling motions, co-branded presentations, and solution alignment; Architect Domo deployments that complement a customer's existing cloud data ecosystem, with particular emphasis on data ingestion, ELT strategies, data federation, and semantic modeling; Design and deliver tailored demos and proof-of-concepts that showcase Domo’s interoperability with customer investments in Snowflake, Databricks, or BigQuery; Bridge the knowledge gap for generalist SEs and AEs, providing enablement and mentoring on technical integrations with cloud data platforms; Serve as a trusted advisor on modern data architecture topics, including data lakehouse, medallion architecture, open table formats, zero-copy cloning, streaming ingestion, and workload separation; Influence product direction and partner integrations by providing feedback from the field on key enterprise integration challenges or enhancement opportunities; Evangelize best practices for building analytics workflows across Domo and partner platforms using native connectors, JDBC/ODBC, API integrations, and external data shares; Support partner enablement and field training initiatives, helping Cloud Platform teams understand Domo’s value proposition, architecture, and common integration patterns. JOB REQUIREMENTS Bachelor’s degree in Information Systems, Computer Science or related discipline; 5+ years of experience in data engineering, analytics, or solution architecture with deep exposure to at least one major cloud data platform (Snowflake, Databricks, or BigQuery); Strong understanding of modern analytics architecture patterns, including: Medallion or multi-hop models (Bronze/Silver/Gold). Data transformations with dbt or SQL-based frameworks. Object Storage and Open Table Formats (Iceberg, Delta Lake, Hudi). Serverless compute and distributed query engines. Strong SQL fluency, with the ability to write, debug, and optimize complex queries across Snowflake, BigQuery, or Databricks SQL; Experience with data ingestion and transformation pipelines, including batch and streaming ETL/ELT workflows, data pipeline orchestration, and metadata management; Understanding of data governance principles, including data access policies, lineage, and catalog-based metadata management, especially within tools like Snowflake Horizon, Unity Catalog (Databricks), and Google Dataplex / Data Catalog (BigQuery); Ability to communicate clearly with both technical and non-technical stakeholders, translating architectural decisions into business value; Highly driven individual with an execution focus and strong sense of urgency, self-directed and resourceful; Certifications in Snowflake, Databricks, GCP, or similar platforms are a strong plus (e.g., SnowPro Core/Advanced, Databricks Data Engineer Associate, Google Cloud Data Engineer); Hands-on experience integrating business intelligence tools with cloud data warehouses/lakehouses, bonus for prior work with Domo or similar platforms. LOCATION: Remote &nbsp; BENEFITS:&nbsp;https://www.domo.com/company/careers/culture Domo is an equal opportunity employer. #LI-JC1 #LI-Remote &nbsp;

Senior Solution Engineer

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY A Business Consultant (BC) partners with the Account Executives (AE) and Customer Success Managers (CSM) and their customers to develop business strategies and solutions that will enable customers to maximize the value they gain from the Domo platform.&nbsp;A BC develops and utilizes a deep understanding of all aspects of the Domo platform to craft customized solutions for our customers’ familiar and outside-the-box problems.&nbsp; KEY RESPONSIBILITIES&nbsp;&nbsp; Works with customers, end-users, and application designers to define scalable solutions and data experiences structured to help accelerate speed to insight on key business questions; Lead out solution discovery workshops to identify solution requirements; Design and develop data products that add value for the customer; Develop strategies for data acquisitions and integration of the new data into Domo or a corresponding CDW; Consultation and mentoring customers on best practices and skills to drive adoption and self-sufficiency; Identify business or technical risks to contract renewals and possible areas of expansion for Domo customers; Design solutions for the identified risks and opportunities; Guide the customer through the implementation of the designed solutions; Enable customers to successfully maintain solutions through training and working sessions; Interact with customers at all levels of the organizations; Maintain great customer service; Help customers understand the value of the Domo platform. JOB REQUIREMENTS&nbsp; Bachelor's Degree in Information Systems, Computer Science or related field or equivalent professional experience; Ability to translate business needs into technical solutions; 3+ years of experience working with relational databases; Ability to skillfully communicate with both business and technical audiences; Proven experience in effectively partnering with business teams to deliver their goals and outcomes; Ability to quickly develop expert-level understanding of complex software systems; Excellent problem solving skills and creativity; Ability to think outside the box; Ability to learn and adapt quickly to varied requirements; Thrive in a fast-paced environment; Business Intelligence/Visualization experience. NICE TO HAVE Experience working with APIs; Experience working with Web Technologies (Javascript, Html, CSS); Experience with scripting technologies (Java, Python,R, etc.); Experience defining scope and requirements for projects. LOCATION: American Fork, UT or Remote BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Business Consultant

企業概要: Domoはクラウドネイティブのデータエクスペリエンスイノベーターです。AI、データサイエンス、安全なデータ基盤に支えられた当社のプラットフォームは、ユーザーフレンドリーなダッシュボードとアプリでデータを実用的なものにします。Domoによって企業は直感的かつ機敏にデータエクスペリエンスを入手し、ビジネスに飛躍的なインパクトをもたらします。 &nbsp; 募集職種: Domoのソフトウェア、サービス、ソリューション事業の成長を牽引する重要なポジションです。ADMは、イベントやWebマーケティング活動を通じて生成されたリードへのフォローアップ、新規市場および意思決定者へのアプローチ、見込み顧客データの整理を担当します。目的は、潜在顧客を特定し、関心度を評価し、営業チームへ質の高いリードを引き渡すことです。 &nbsp; 職務内容: 新規顧客・アカウントを対象としたアウトバウンド営業活動の実施 インバウンドリードへの迅速なフォローアップと適切なクオリフィケーションによる営業パイプラインの構築 Salesforce.comを活用した標準プロセスの管理、Q&amp;Aの適用、トラッキング・配分ルールの遵守 アカウントエグゼクティブ（AE）チームの各メンバーの特性を理解し、最適なリードを引き渡す アポイント獲得に対する高い意欲と継続的な成果創出 顧客のビジネス課題に対して、Domoのソリューションがどのように貢献できるかを明確に伝える 顧客が直面する複雑なビジネス環境を理解し、潜在的な課題を発見する &nbsp; ADMとして成功するための資質 一貫した成果とプロセスの実行力 高度なコミュニケーション能力（ADMチーム、AEチーム、マーケティングチームとの密な連携） 好奇心（Domoの製品や営業スキルへの探究心） 適応力（新しい知識を迅速に習得し、実践に移す力） &nbsp; ADMとしてのキャリア成長機会 ADMは柔軟性の高いポジションであり、個人の興味や志向に応じて多様な営業キャリアパスを提供します。成果に基づいた評価と成長機会が用意されており、自身の強みを最大限に活かすことが可能です。 &nbsp; 勤務地: 東京 &nbsp; Domoは機会均等雇用主です。 #LI-JC1 #LI-Onsite

Account Development Manager - Japan

企業概要: Domoはデータを活用することで、全社員がその効果を最大限活用できるよう支援しています。堅牢なデータ基盤に支えられた当社のプラットフォームは使いやすく、AIを駆使したデータエクスペリエンスにより、あらゆるユーザーがデータに基づいて行動できるようリアルタイムで情報を提供し、データへの好奇心を高める文化を促進しています。DomoのAI及びデータ製品プラットフォームは、AIとデータを革新的な用途に活用し、目に見える効果をもたらします。Domo を使用することにより誰もがAI によって強化されたデータ製品を準備、分析、視覚化、自動化、構築できるようになります。 ポジション概要: Domo Japanのアカウントエグゼクティブは、当社の成長と市場拡大を推進する重要な役割を担っています。本ポジションは、営業経験を活かし、日本国内の大手企業(年商1,000億円以上)または中小企業(年商1000億円以下）に対し組織がより適切な意思決定を行えるよう支援することで、お客様のビジネス拡大に貢献することに喜びを感じるプロフェッショナルに最適な機会です。 職務内容: マネージャーや経営幹部（Cレベル）を含む幅広いステークホルダーと効果的にコミュニケーションを取り、Domo製品・プラットフォームの価値を提案し、日本市場での拡大を推進します。 新規顧客のビジネス課題を深く理解し、Domoのソリューションがもたらす最大限の価値を戦略的に追求します。 ソリューションコンサルタントと連携し、PoC（概念実証）を推進し新たな顧客に導入価値を体験していただきます。 ADM（アカウントデベロップメントマネージャー）チームから受け取るリードを起点とし、案件発掘から契約締結まで一貫して営業プロセスを担います。 顧客のニーズに合わせた提案資料や営業資料を作成し、四半期・年間の売上目標達成に向けてパイプラインを適切に管理します。 見込み顧客の発掘からクロージングまで、営業サイクル全体を主体的にマネジメントします。 社内外の関係部門と協業し、案件の機会最大化と顧客満足度の向上を目指します。 市場動向や顧客の声をフィードバックとして活用し、提案内容や営業戦略の継続的な改善に積極的に取り組みます。 このポジションで成功するための背景・資質： データを活用することで企業の変革・成長に積極的なインパクトを与えたいという強い意欲と関心をお持ちの方。 ビジネス感覚に優れ、状況の変化や曖昧さにも的確かつ柔軟に対応できるコミュニケーション力のある方。 SaaS／ソフトウェア領域での営業経験があり、案件創出から契約締結まで一貫して営業プロセスを管理したご経験をお持ちの方（現職・前職問わず）。 効果的なコミュニケーションを活用し、既存のネットワークを超えて新たな収益機会の創出に挑戦できる方。 高い成長志向と「決して諦めない」メンタリティを有する方。 Domo Japanで働く環境について： フラットでオープンマインドな環境であり、社員同士の透明性が高く風通しの良い職場です。 チーム重視の職場文化で、Domo Japanのメンバーはお互いを支え合いながら業務に取り組んでいます。 勤務地: 東京 &nbsp; Domoは機会均等雇用主です。 #LI-IT1 #LI-Onsite

Account Executive - Japan

ポジション概要ポジション名：Apps &amp; Connector エンジニアDomo Japanでは、国内事業拡大を牽引するコアメンバーとして、最新技術を自律的に取り入れ、課題解決およびサービス価値の向上に貢献いただけるフルスタックエンジニアを募集しています。本ポジションでは、エンドユーザーや社内コンサルタントと密に連携し、顧客の事業課題や要望をプロダクト改善やビジュアライゼーションソリューションとして具現化する直接的な貢献が求められます。主な業務は、Domoプラットフォーム上でのカスタムアプリおよびコネクタの開発・最適化・提案であり、要件定義やPoC、解決策の提案といった上流工程から実装、運用支援までをリードしていただきます。独立して状況を的確に判断し、提案や相談を行い、強いオーナーシップを持って成果を達成できる方を歓迎します。 期待される成果・主な役割 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 顧客価値の創出顧客のビジネス目標と課題を正確に理解し、最適なデータビジュアライゼーションとコネクタ開発を通じて、Domo導入および活用効果を最大化します。 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> プラットフォーム価値の向上Domoプラットフォーム上でのカスタムアプリやWebアプリケーション、法人顧客向けコネクタの設計・開発を主導し、利用率やユーザー満足度の向上を図ります。 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 技術的リーダーシップと提案グローバルのエンジニアと連携しつつ、日本市場および顧客特有の要件に柔軟に対応。ニーズの把握や課題抽出、解決策・新機能の企画提案から実装までを牽引します。 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 社内外パートナーとの共創ソリューションコンサルタントやビジネスコンサルタントと協業し、顧客要件のディスカッション、PoC（プロトタイプ）開発、導入支援、ノウハウ共有など多岐にわたるプロジェクトに参画します。 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 自己学習と成長最先端のWeb／AI／データ技術やフレームワークを積極的に吸収し、それらを業務・提案・自社プロダクト開発に迅速に反映できる成長意欲とキャッチアップ力を持ちます。 具体的な業績目標例 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 最新技術を活用した新しいデータビジュアライゼーション機能の企画・実装をリードし、社内外ユーザーへ価値を提案。 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 問題の曖昧さや高い抽象度を受容しつつ、顧客や関係者と密にコミュニケーションを図り、最適な技術的・事業的判断を導出。 成功に導く特性 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> フロントエンド（HTML、CSS、JavaScript）およびバックエンド（Java）の基礎的な理解 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> JavaScriptフレームワークの経験（React + Redux歓迎） p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> APIの理解と実務経験 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> SaaS環境における多様なユニークなプロジェクトを自律的に遂行する意欲 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 社内外メンバーとの高いコミュニケーション力（日本語：ネイティブレベル、英語：日常会話レベル以上必須） 求める人物像 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> プロダクトや成果に対する強いオーナーシップとユーザー視点 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 不確定・曖昧な状況下でも主体的に問題解決を推進できる方 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 常に最新技術や情報をキャッチアップし、自己成長および業務改善に積極的に活かせる方 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 異なるバックグラウンドや国籍のメンバーとオープンに議論し、チーム成果の最大化を図れる方 勤務・開発環境 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 裁量の大きい自律的な働き方が求められます p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 日本国内外のソリューションコンサルタントやエンジニアとクロスボーダーで連携 p]:pt-0 [&amp;>p]:pb-2 [&amp;>p]:my-0"> 成長意欲が高く、新しいチャレンジを歓迎する職場環境 勤務地: 東京 &nbsp; Domoは機会均等雇用主です。 #LI-JC1 #LI-Onsite

Apps and Connector Engineer - Japan

&nbsp; COMPANY OVERVIEW&nbsp; Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.&nbsp; POSITION SUMMARY&nbsp; Our IT team looking for an Associate Desktop Services Specialist to be a part of our fast-paced, high-energy team. Our Desktop Services Specialists are serious about the success of the company and are given the training, tools, and environment they need to succeed. If you have a passion for solving interesting problems, and you believe that planning, hard work, teamwork, and creating high quality experiences is what it takes to succeed, then this entry-level position is for you.&nbsp; KEY RESPONSIBILITIES&nbsp; Work with fellow team members to serve as front-line support within our organizational technical support area, receiving cases from end users;&nbsp; Perform initial troubleshooting for standard and routine end-user problems including (but not limited to) computer equipment, software, email, teleconferencing, and basic network-related issues;&nbsp; Document end-user issues / requests, status, and resolution;&nbsp; Manage help desk tickets and meet the Service Level Agreements (SLA) defined by the business;&nbsp; Finds ways to automate tasks for the IT function and other functions;&nbsp; Takes ownership of assigned tasks from the IT leadership from start to finish;&nbsp; Follow up with end-user to ensure issues have been resolved to a high level of satisfaction;&nbsp; Troubleshoot all technology-related problems and bring issues to a successful and timely resolution;&nbsp; Consolidate and simplify any systems and processes where it makes business sense and where efficiencies can be gained;&nbsp; Create and update knowledge base articles for self-help employee incident resolution.&nbsp; Maintain employee device security compliance;&nbsp; Supporting a hybrid workforce of onsite and remote employees with their technology issues and requests;&nbsp; Communicate professionally and effectively to team members and employees, even in stressful situations;&nbsp; Ordering, shipping, and setup of IT equipment for employees;&nbsp; Help with IT onboarding of new hire local and international employees.&nbsp; JOB REQUIREMENTS&nbsp; Education: Bachelor's degree or technical certification(s) highly preferred. Equivalent years of experience may substitute for education;&nbsp; Good communication skills – verbal and written;&nbsp; Familiarity with Apple Macintosh Hardware and MacOS; &nbsp; Familiarity with PC Hardware and Windows;&nbsp; Familiarity with iOS, iPadOS, and Apple Mobile devices;&nbsp; Knowledgeable in Microsoft Office/Office365 for Mac and Windows.&nbsp; LOCATION: American Fork, UT&nbsp; BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer.&nbsp; #LI-BD1 #LI-Onsite

Associate Desktop Services Specialist

COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY This position requires you to be in office 5 days a week. As Domo’s Consumption Pricing Analyst, you will play a pivotal role in analyzing and optimizing our usage-based pricing strategies. Reporting to the Sr. Director of Operations and Analytics, you’ll partner with Product, Finance, and Sales to deliver actionable insights that drive revenue growth and customer value. You’ll be instrumental in shaping how we capture and deliver value through innovative pricing approaches that meet the evolving needs of our customers and business. KEY RESPONSIBILITIES Analyze consumption data and market benchmarks to identify pricing and packaging optimization opportunities;&nbsp; Develop and maintain analytical models to predict and measure revenue, credit usage, and customer retention under various scenarios;&nbsp; Support GTM teams with consumption reporting + enablement and respond to customer/pricing escalations as needed;&nbsp; Monitor and report on key consumption KPIs, trends, and overall consumption pricing performance;&nbsp; Partner with Product and Data Engineering to design, validate, and maintain robust data pipelines, ensuring accurate and reliable customer usage data is available for consumption analytics and reporting.&nbsp; JOB REQUIREMENTS 3+ years’ experience in pricing/consumption analytics, revenue management, product analytics, or similar role in SaaS/technology;&nbsp; Strong skills with analytical tools (Excel, SQL, BI platforms; Python and Domo a plus);&nbsp; Previous experience or familiarity with SaaS business models, usage-based pricing models, value metrics, unit economics, and financial modeling;&nbsp; Excellent communication and visualization skills—able to translate data insights into business actions;&nbsp; Bachelor’s degree in Business, Economics, Finance, Statistics, or related field, or equivalent experience;&nbsp; Demonstrated ability to take full ownership of projects, operating independently and proactively in a fast-paced environment;&nbsp; Passion for data, analytics, and problem solving.&nbsp; LOCATION: American Fork, UT BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-BD1 #LI-Onsite

Consumption Pricing Analyst

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY&nbsp; We are seeking a highly skilled Database Administrator (DBA) to join our team in India and manage critical components of our SaaS platform, leveraging the power of AWS and other Cloud Data Warehouse providers. The ideal candidate will have hands on experience with MySQL and a deep understanding of Data Warehouses, data modeling, and performance optimization techniques, coupled with a strong grasp of cloud technologies. KEY RESPONSIBILITIES Data Modeling and Engineering: Design and implement efficient data models to support business requirements. Create and maintain data pipelines to ensure data integrity and consistency. Optimize data storage and indexing strategies to improve query performance. Collaborate with data engineers and analysts to design and implement data solutions. Cloud Integration: Integrate Cloud Data Warehouses (CDWs) with AWS, Azure, GCP and OCI services to leverage their capabilities. Configure and manage cloud resources (VMs, storage, networks) to support CDWs. Implement automated deployment and provisioning processes using infrastructure as code (IaC) tools. Monitor cloud costs and optimize resource utilization. Performance Optimization: Analyze query performance and identify bottlenecks. Tune queries and optimize database configurations to improve performance. Implement caching strategies to reduce query execution time. Monitor resource utilization and adjust resource allocations as needed. Security and Compliance: Implement robust security measures to protect sensitive data. Monitor and enforce security policies and procedures. Conduct regular security audits and vulnerability assessments. Ensure compliance with industry standards and regulations, including GDPR, HIPAA, and SOC 2. Backup and Recovery: Implement and maintain backup and recovery strategies. Test recovery procedures to ensure data integrity. Implement disaster recovery plans to minimize downtime in case of failures. Troubleshooting and Support: Diagnose and resolve database issues. Provide technical support to users. Collaborate with other teams to ensure smooth operations. JOB REQUIREMENTS Bachelor's degree in computer science, information systems or comparable experience. 5+ years of experience as a Database Administrator; Strong understanding of cloud data warehouses, features, and best practices; Manage and tune MySQL systems&nbsp; Proficiency in SQL and Python; Experience with data modeling and ETL processes; Knowledge of cloud platforms (AWS and Azure) and their services; Strong analytical and problem-solving skills; Excellent communication and interpersonal skills; Ability to work independently and as part of a team; Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation; Understanding of security best practices and compliance standards; Availability to provide on-call support and handle out-of-band requests; Familiarity with a wide range of database admin.&nbsp; LOCATION:&nbsp;Pune, Maharashtra, India&nbsp; #LI-TU1&nbsp; #LI-Hybrid&nbsp;

Database Administrator - India

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY As an Engagement Manager, you will help our customers implement Domo by managing various high-value implementation projects for them – from project ideation to execution and oversee all related project management activities. Your role will include all communication and expectation management duties for all phases of customer implementation projects including: project initiation; on-going management; risk and change management; as well as building and sharing expertise across the Client Services Organization. KEY RESPONSIBILITIES&nbsp;&nbsp; Manage a portfolio of complex customer-facing Enterprise implementation projects;&nbsp; A strong understanding of right-sized conversations for a variety of stakeholders; Analytical and problem-solving mindset, with a focus on long term outcomes; Expertise with customer roadmapping and Program and Project planning; Ensure customer engagements are planned and timelines are estimated accurately;&nbsp; Secure customer commitment to follow Domo’s delivery methodology;&nbsp; Conduct project planning activities and manage the execution of projects to plan – start to close;&nbsp; Establish strong relationships with project stakeholders, including internal and external clients;&nbsp; Keep stakeholders informed of progress, issues, and risks, while actively managing expectations on all requirements and deliverables;&nbsp; Support internal project sponsors and management in balancing the time, cost and scope trade-offs to realize the expected business value;&nbsp; Manage the financial aspects of the project: budgeting and estimate to actual variance;&nbsp; Ensure proper use of methodology, tools and procedures;&nbsp; Proactively identify changes in scope and ensure appropriate actions are taken with internal and external stakeholders to reassess and amend the scope of work, budget and timeline;&nbsp; Escalate project issues early, manage risk, establish contingencies and identify trigger events and responsibilities for initiating mitigating action;&nbsp; Work with Program Managers within Consulting on the execution and delivery of complex projects; Assist in the creation of standard and repeatable processes, assets, and tools for supporting project management on customer projects.&nbsp; JOB REQUIREMENTS&nbsp; At least 4 years of Engagement or Project Management experience leading customer projects in implementing enterprise software;&nbsp; Project Management experience and/or certifications (CAPM, PMP, Project+, etc.) strongly preferred;&nbsp; Experience working with high-performing teams in matrix organization and effectively partnering with business teams to deliver their goals and outcomes;&nbsp; Experience leading projects with teams in excess of 10; Excellent customer service skills;&nbsp; Excellent organization, documentations and presentation skills;&nbsp; Excellent written and verbal communication skills;&nbsp; Existing knowledge a plus in the data analytics, business intelligence space, with expertise in at least one of the following database technologies and familiarity with the others: relational, columnar and NoSQL (i.e. MySQL, Oracle, MSSQL, Vertica, mongo dB); Working knowledge of systems including CRMs, Web Analytics, Social, Marketing Automation, and financials systems a plus;&nbsp; Bachelor’s degree in business or other related field. MBA a plus. LOCATION: American Fork, UT or Remote BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Engagement Manager

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. This position requires you to be in office 5 days a week. POSITION SUMMARY As a Customer Success Intern, you will be an integral part of our Customer Success and Scaled Operations team, contributing to enhanced customer experiences through strategic initiatives and internal process optimization. This role is designed to support the ongoing projects of Customer Success Managers (CSMs) by streamlining routine tasks and introducing efficiency improvements within the organization. You will be heavily involved in the assessment and enhancement and delivery of existing processes, particularly those involving paperwork processing via CPQ and Salesforce. Additionally, the intern will engage in AI-driven automation projects aimed at optimizing internal operations and improving areas of engagement in the customer lifecycle. This position is essential for increasing team efficiency, allowing CSMs to focus on strategic customer engagements, revenue generation, and improving overall customer satisfaction. KEY RESPONSIBILITIES&nbsp;&nbsp; Customer Projects: Assist in managing and supporting customer projects, ensuring their timely completion and alignment with customer expectations. Process Enhancement: Evaluate and refine current processes, particularly around paperwork management using CPQ and Salesforce, to improve efficiency. Support for CSMs: Handle routine tasks to allow CSMs to concentrate on more strategic initiatives and revenue-generating activities. Focus on Revenue Generation: Support CSMs in driving renewal opportunities, increasing revenue, and fostering customer adoption and satisfaction as outlined in the CSM Charter. AI Strategy: Explore and implement AI technologies to streamline onboarding and optimize CSM activities, with a focus on enhancing customer management protocols and refining renewal processes. You will thrive in this role if: You partner, plan, and execute with your team; You find new opportunities to implement one-to-many programs and tactics that can effectively unlock customer value and outcomes in a repeatable and scalable format; You identify trends for common customer challenges and actively suggest ways to address them; You represent the voice of the customer to key Domo stakeholders; You document repeatable processes and programs; You can move and execute in a fast paced and evolving environment; You demonstrate curiosity in all things data and customer related; Excellent verbal and written skills; Self-starter, motivated, and results oriented. JOB REQUIREMENTS&nbsp; Based in Utah and able to work from the office; Sales, Marketing, and Business majors preferred, but will consider others; CRM experience; Sales or Customer Service experience; Basic knowledge of Finance/Accounting/Billing. Could be fulfilled by course work or previous experience; Experience creating digital content, emails, in-app messaging, guides, and webinars; Advanced experience with Microsoft Outlook, Excel, and PowerPoint. LOCATION: American Fork, UT BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Intern-Customer Success Manager

COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY This role is an in office role starting fall 2025. We are seeking a motivated Reddit Marketing Intern to help build an authentic brand presence within Reddit communities. In this role, you’ll engage with users, adapt content for Reddit, monitor brand mentions, and manage multiple accounts to build trust and credibility. This internship offers valuable experience in digital marketing, community engagement, and analytics while contributing to our brand’s visibility on a dynamic social platform. KEY RESPONSIBILITIES Daily Reddit Engagement: Actively participate in relevant subreddits (posting and commenting) to build karma and trust. The intern will answer questions, share valuable insights, and engage with users to foster a positive community presence for our brand. Content Repurposing: Adapt our existing content (blog posts, FAQs, whitepapers) into Reddit-friendly posts or answers. This involves writing in an authentic, non-promotional tone so that our content adds value to discussions and isn’t flagged as marketing spam. Subreddit Monitoring: Monitor key subreddits for mentions of our company, products, or industry topics. The intern will quickly respond to relevant threads, address misconceptions, and highlight opportunities where our expertise can shine. Karma &amp; Account Management: Develop a reputable Reddit account with high karma, which improves content visibility. This means regularly contributing helpful content (even outside direct brand mentions) to establish credibility. Cross-Team Coordination: Work closely with different members of the team to align Reddit activities with our SEO, GEO, and community strategies. They will also feed community insights back to the content team for new content ideas. Reporting &amp; Analytics: Track Reddit metrics (post engagements, upvotes, referral traffic) and report on how Reddit efforts are impacting web traffic, lead inquiries, and brand sentiment. The intern will deliver a monthly Reddit impact report, including any influence on Google’s “Discussions and forums” visibility or AI summary mentions of our brand. JOB REQUIREMENTS Pursuing or recently graduated with a degree in Marketing, Communications, or a related field; Experience with Reddit and familiarity with its platform dynamics; Understanding of SEO and GEO marketing strategies; Ability to learn quickly and adapt to changing priorities; Strong project management skills, including managing multiple Reddit accounts; Excellent written communication skills; Comfortable speaking and presenting ideas clearly; Self-motivated with the ability to take ownership of projects and drive them to completion; Experience with Microsoft Office Suite preferred; Familiarity with task management software such as Asana; Proficiency in using AI tools like ChatGPT is required. LOCATION: American Fork, UT Domo is an equal opportunity employer.&nbsp; #LI-BD1 #LI-Onsite

Intern - Reddit Marketing

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY This role is an in office role starting fall 2025. We are seeking a motivated Software Engineer Intern to join our team and help integrate the Domo data platform with partner cloud data warehouses like Snowflake, Databricks, and BigQuery. In this role, you’ll gain hands-on experience working with data engineering and business intelligence technologies, improving data pipelines and building reliable, scalable integrations. This internship offers a valuable opportunity to deepen your technical skills while contributing to projects that connect some of the fastest-growing data platforms in the industry. KEY RESPONSIBILITIES Work on projects that ensure seamless data transfer between Domo and cloud data warehouses like Snowflake and Big Query; Build and implement solutions for measuring the quality, performance and reliability of the Domo data platform; Troubleshoot and optimize performance of database queries and API requests; Document technical processes, ensuring maintainability and knowledge sharing; Work with other engineering teams to implement new features built on the Domo data platform. JOB REQUIREMENTS Software development experience (internship experience ok) and coursework in server development&nbsp;Java, Kotlin or similar languages Software development experience (internship experience ok) and coursework in development areas&nbsp;such as&nbsp;algorithms, databases, and distributed&nbsp;systems; Demonstrated aptitude for learning new technologies Ability to communicate and interface with technical and non-technical members&nbsp;of the organization; Working on a College degree in Computer&nbsp;Science, Information&nbsp;Systems, or related field and/or equivalent combination of experience and education. LOCATION: American Fork, UT&nbsp; Domo is an equal opportunity employer. #LI-BD1 #LI-Onsite

Intern - Software Engineer

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY At Domo, we are passionate about making enterprise software that people actually want to use. The UX team partners directly with our Product Management and Engineering teams. We are driven by a passion to help people solve complex problems and turn software they use ‘for work’ into products they love. &nbsp; &nbsp;As an Intern Designer at Domo, you will help design experiences that connect people with their data in meaningful ways, transforming complex tools traditionally used by data scientists and analysts into tools as simple as PowerPoint, so the data is accessible to everyone. You will help give people the power to discover new patterns in their business, create alerts to notify them of anomalies, and predict where they should focus their efforts to get the best results. KEY RESPONSIBILITIES Help take broad, conceptual ideas and turn them into something useful and valuable; &nbsp; Design flows and experiences that are incredibly simple and elegant;&nbsp; Interact with product managers and engineers to design various stages of the user experience of a product from conception to launch; &nbsp; Present your work (from sketches to final design) and articulate your design decisions to the design team, product team, and even executives for review and feedback; &nbsp; Give and solicit feedback from other designers in order to continually raise our bar for quality. JOB REQUIREMENTS College student currently enrolled in digital design, interaction design, UX design, or related programs;&nbsp; Self-starters who are motivated by challenges, driven by natural curiosity, and interested in solving big problems;&nbsp; Experience designing digital products, on web and mobile (experience with enterprise software a plus);&nbsp; Experience with the ‘full-stack’ of design skills, from needs finding, wireframing, UI design, writing, prototyping, and presenting experiences;&nbsp; Effective at understanding and breaking down complex ideas into simple ones, and combining them into novel solutions; &nbsp; Collaborates well with both designers and stakeholders, and communicates effectively when presenting and in writing; &nbsp; Familiarity with design tools like Figma;&nbsp; Learns quickly by jumping into the deep end, is unafraid of asking questions, and doesn’t quit before mastering both design skill and product know-how. LOCATION: American Fork, UT&nbsp; Domo is an equal opportunity employer. #LI-BD1 #LI-Onsite

Intern - UX Designer

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY The Manager, Consulting will lead an India-based team of business and technical consultants. These roles are responsible for successfully deploying the Domo solution by focusing on key customer business requirements. The successful candidate will work closely with the team on high quality delivery, active problem solving, and making operational improvements. This individual will certify and be conversant in the Domo solution to lead the team by example.&nbsp; KEY RESPONSIBILITIES Optimize the company's consulting business through the execution of programs that maximize customer value and satisfaction; Improve the effectiveness of consulting operations to ensure positive effect on renewals and revenue growth; Develop and maintain the company's&nbsp;most valuable strategic client relationships while ensuring all customers receive continued communication and interaction; Drive efficiency in consulting utilization and margin while ensuring customers receive the highest value in each engagement; Build and manage the India-based Domo Consulting team including; staffing, training, organizing, mentoring and coaching; Collaborate with all functional areas of the business to ensure effective knowledge sharing and team participation; Possess a thorough understanding of the organization's processes, business practice, products and services to be a subject matter expert; evolve and iterate it to be more efficient. JOB REQUIREMENTS Domo experience preferred; 7+ years of successful progressive experience in consulting, relationship management and new business development, preferably in a SaaS software environment; Documented leadership experience and ability to develop a professional team through measurable increases in productivity and quality; References from previous management and employees that interacted and can attest to the superior ability to lead and coach; Strong leader with ability to partner with sales and other cross-functional departments; Effective face-to-face office interaction with other managers and subordinates; Excellent time management, communication, decision-making, presentation, product demonstration, people management and organizational skills; Ability to negotiate with customers, partners, prospects, vendors and internal teams; Technical proficiency in SaaS and data platforms; Strong, executive level customer relationship and communication experience; Deep business acumen, financial skills and metric-driven mentality. LOCATION: Pune, Maharashtra, India&nbsp; INDIA BENEFITS &amp; PERKS&nbsp;&nbsp; Maternity and Paternity Leave policy &nbsp; Baby bucks: cash allowance to spend on anything for every newborn or child adopted &nbsp; Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees) 18 days paid time off + 10 holidays + 12 medical leaves &nbsp; Sodexo Meal Pass &nbsp; Health and Wellness Benefit&nbsp; &nbsp; One-time Technology Benefit towards the purchase of a tablet or smartwatch &nbsp; Corporate National Pension Scheme &nbsp; Employee Assistance Programme (EAP) &nbsp; Domo is an equal opportunity employer.&nbsp;&nbsp; #LI-PD1&nbsp; #LI-Onsite&nbsp;

Manager, Consulting - India

※本ポジションはシニアレベルの職位ではございません。 企業概要: Domo はクラウドネイティブのデータエクスペリエンスイノベーターです。AI、データサイエンス、安全なデータ基盤に支えられた当社のプラットフォームは、ユーザーフレンドリーなダッシュボードとアプリでデータを実用的なものにします。Domo によって企業は直感的かつ機敏にデータエクスペリエンスを入手し、ビジネスに飛躍的なインパクトをもたらします。 職務概要: Domo Japan のパートナーセールスチームは、グローバルテクノロジー企業との主要なテクノロジーパートナーとの関係構築・管理を担うとともに、国内のシステムインテグレーターとのチャネル開拓を通じて、Domo の市場展開を加速し、パートナーとの共同成長を推進しています。 職務内容: 販売パートナー（代理店・SIerなど）の開拓・アライアンス交渉 既存パートナーとのリレーション構築、販売支援 営業戦略の立案・実行（KPI設計、スキーム構築など） パートナー向け営業資料や提案書の作成 サービス内容や販売プロセスの最適化提案（主管部/CS/マーケ/開発部門との連携） ※こちらのポジションは管理職ではありません 応募資格: 法人営業経験 BtoBサービスにおけるパートナーセールスまたはアライアンス営業の経験・知識 提案書や資料作成のスキル（PowerPoint、Google スライドなど） 基本的なビジネスマナーとコミュニケーション能力 勤務地: 東京 &nbsp; Domoは機会均等雇用主です。 #LI-JC1 #LI-Onsite

Partner Sales Manager - Japan

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY As a member of the Preferred Technical Support Team, you play a key role in the daily success of our customers. You will be focused on developing strategic relationships, assisting clients with their digital transformation, and increasing brand loyalty and referenceability . You will join an enthusiastic, fast-paced, and dynamic team. Domo thrives on providing a world-class customer experience. A successful candidate will have demonstrated sustained exceptional performance, innovation, creativity, insight, and good judgment. &nbsp; KEY RESPONSIBILITIES&nbsp;&nbsp; Provide exceptional service by connecting, solving, and building relationships with our customers for each interaction; Thinking outside the box to effectively solve customer concerns and issues; Continually learn and improve your knowledge of Domo’s platform to help provide an exceptional interaction; Provide timely (SLAs), constant, and ongoing communication with customers regarding their support cases until those cases are solved. JOB REQUIREMENTS&nbsp; Bachelor's degree in a technical field (computer science, mathematics, statistics, etc.) or 3-5 years related experience and/or training; Exceptional ability to build trust and communicate with customers in order to fully meet their needs; Advocate for our strategic customers with internal teams and during account planning; Strong SQL experience; 3 - 5 years of experience in technical support or software application support; Experience with one or more of the following is highly preferred: programming languages, relational databases, HTML / Java Script / content development; Excellent verbal (telephone) and written communication skills and professional etiquette; Flexible and adapts well to rapid change; Availability to travel up to 20% to customer locations (safety and business need permitting). LOCATION: American Fork, UT or Remote BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Preferred Technical Support Advisor

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. This position requires you to be in office 5 days a week. POSITION SUMMARY We are seeking a Salesforce CPQ expert to take ownership of our global quote to cash system. This candidate would join our lean, mean (actually very friendly) Salesforce team in supporting our extensive Salesforce org covering Sales Cloud, Service Cloud, Experience Cloud, Knowledge, and more facing internal employees, customers, as well as partners. Exciting upcoming initiatives include assessment of and possible migration to Salesforce Revenue Cloud, expanding CPQ into PRM, and implementing consumption-based pricing models. KEY RESPONSIBILITIES&nbsp;&nbsp; Regular and quality communication with internal customers to gather requirements, socialize changes, etc.; Architect solutions with a focus on usability, scalability, and maintainability; Design and develop with a preference for declarative solutions (formulas, flow, workflow, etc.); When absolutely needed, engage with developers to author code; Stay up to date on the latest announcements and innovation from Salesforce and partners; Support, maintain, and improve our CPQ world… it’s your baby! JOB REQUIREMENTS&nbsp; 6 or more years of Salesforce experience (core clouds); 2 or more years of Salesforce CPQ (steelbrick) administration; Strong Salesforce administration fundamentals (Custom Fields, Formulas, Flow, Reports, Sharing Model, Data Loader, etc.); Salesforce Admin or Developer certification required, CPQ Specialist is even better; Comfort participating in all phases of software lifecycle (discovery, design, build, test, deploy, document, support); Ability to delegate to and manage third-party resources; DocuSign administration experience is a plus. BENEFITS: https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Salesforce CPQ Architect

&nbsp; POSITION SUMMARY This role is required to be in office 5 days a week. As a Senior Accountant at Domo, you will be responsible for major general accounting functions.&nbsp;These include (but are not limited to):&nbsp;analyzing financial statement accounts for timeliness and accuracy, vendor expense accrual journal entries, recording and tracking of expense allocated to cost of revenue, bonus accrual calculations, payroll journal entries, recording other expense and liability related journal entries, researching relevant accounting guidance, general ledger reconciliations, and other projects as deemed necessary. Domo offers an exciting and evolving environment and a unique opportunity to be part of a public company within the SaaS industry.&nbsp; KEY RESPONSIBILITIES Calculate and record the company’s monthly bonus and PTO accruals; Manage the process of calculating and recording expense allocated to cost of revenue; Calculate and record intercompany revenue transactions; Complete monthly and quarterly analysis on the appropriateness of changes in expense accounts over time; Provide insight during monthly close meetings regarding changes in balance sheet and expense accounts; Reconcile various balance sheet accounts in Blackline to ensure the GL is materially correct; Complete quarterly SOX controls for various accounts/processes; Work with external auditors to provide supporting documentation as needed; Liaison with foreign accounting contractors to ensure accuracy of our foreign subsidiaries’ books; Coordinate with AP and FP&amp;A teams to help process AP and PO accruals; Prepare ad hoc analyses as needed. JOB REQUIREMENTS Degree in accounting; Certified Public Accountant licensee or candidate; 2-3 years of Public Accounting experience (Big 4 a plus); Strong knowledge of accounting&nbsp;principles; Experience with NetSuite and Blackline (or similar systems); Experience within SaaS industry a plus; Analytical, organizational, communications, written, and interpersonal skills; Ability to multi-task and prioritize upon the various responsibilities and understand the interdependencies of others within the function of this role; Excellent computer skills including Microsoft Excel and other MS Office programs. LOCATION: American Fork, UT&nbsp; BENEFITS: https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite&nbsp;

Senior Accountant

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY &nbsp;We are seeking a highly skilled MySQL Database Administrator (DBA) to join our team and manage critical components of our SaaS platform, leveraging the power of AWS and Azure, and data pipelines in MySQL. The ideal candidate will have a deep understanding of MySQL’s architecture, data modeling, and performance optimization techniques, coupled with a strong grasp of cloud technologies. This role requires a strong blend of technical expertise, problem-solving skills, and a passion for data. You'll be working in a fast-paced environment, collaborating with cross-functional teams to deliver innovative data solutions. KEY RESPONSIBILITIES Cloud Integration: Configure and manage cloud resources (VMs, storage, networks) to support MySQL. Implement automated deployment and provisioning processes using infrastructure as code (IaC) tools. Monitor cloud costs and optimize resource utilization. Data Modeling and Engineering: Design and implement efficient data models to support business requirements. Create and maintain data pipelines to ensure data integrity and consistency. Optimize data storage and indexing strategies to improve query performance. Collaborate with data engineers and analysts to design and implement data solutions. Security and Compliance: Implement robust security measures to protect sensitive data. Monitor and enforce security policies and procedures. Conduct regular security audits and vulnerability assessments. Ensure compliance with industry standards and regulations, including GDPR, HIPAA, and SOC 2. Performance Optimization: Analyze query performance and identify bottlenecks. Tune queries and optimize database configurations to improve performance. Implement caching strategies to reduce query execution time. Monitor resource utilization and adjust resource allocations as needed. Backup and Recovery: Implement and maintain backup and recovery strategies. Test recovery procedures to ensure data integrity. Implement disaster recovery plans to minimize downtime in case of failures. Troubleshooting and Support: Diagnose and resolve database issues. Provide technical support to users. Collaborate with other teams to ensure smooth operations. JOB REQUIREMENTS 5+ years of experience administering MySQL. Strong understanding of MySQL architecture, features, and best practices. Proficiency in SQL and Python. Experience with data modeling and ETL processes. Knowledge of cloud platforms (AWS and Azure) and their services. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation. Understanding of security best practices and compliance standards. This role requires daily in-office attendance Availability to provide on-call support and handle out-of-band requests. Familiarity with a wide range of database administration tools Bachelor's degree in computer science, information systems or comparable experience LOCATION: American Fork, UT BENEFITS:&nbsp;https://www.domo.com/company/careers/culture Domo is an equal opportunity employer. #LI-BD1 #LI-Onsite

Senior Database Administrator

&nbsp; COMPANY OVERVIEW Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity. POSITION SUMMARY We are looking for an experienced Senior QA Engineer who is proficient in both manual and automation testing methodologies. The ideal candidate will have a strong background in testing web applications, mobile applications, and other software products to ensure they meet quality standards. This role requires excellent problem-solving skills, attention to detail, and the ability to work effectively in a collaborative team environment. KEY RESPONSIBILITIES Serve as the overall technical lead and automated testing solutions resource;&nbsp; Design and code key aspects of test automation framework(s);&nbsp; Provide mentoring and technical guidance to the efforts of Software Engineers and QA Engineers in the realm of automation;&nbsp; Conduct ad-hoc technical training, design and code reviews, and resolve technical issues for the test automation;&nbsp; Collaborate with Engineering, Product Management, and Quality Assurance to identify necessary testing capabilities;&nbsp; Partner with Engineering on test automation efforts and ensure that efforts support the testing solutions;&nbsp; Own the configuration management that integrates test automation into the overall continuous integration environment;&nbsp; Be liaison with Engineering for continuous integration management.&nbsp; JOB REQUIREMENTS 5 years+ of progressive, hands-on manual testing and automation engineering in an enterprise software environment;&nbsp; Strong familiarity with standard concepts and technologies used in web-based applications and testing web-based applications is required;&nbsp; Excellent teamwork and communication skills are required;&nbsp; Experience working in a fast-paced, Agile product development environment;&nbsp; Demonstrated ability to meet aggressive production schedules and deadlines;&nbsp; Experience implementing new technologies/methods;&nbsp; Desired:&nbsp; Experience with some or most of these technologies and tools is desirable: Jira - issue tracking Selenium/Playwright- automation Python is must JMeter - load testing Java, jScript, python - JUnit/Sit tests - development Postman - API Jenkins - release management Testrail - testcase management LOCATION:&nbsp;Pune, Maharashtra, India&nbsp; INDIA BENEFITS &amp; PERKS Medical cash allowance provided Maternity and paternity leave policies Baby bucks: a cash allowance to spend on anything for every newborn or child adopted “Haute Mama”: cash allowance for maternity wardrobe benefit (only for women employees) Annual leave of 18 days + 10 holidays + 12 sick leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit: cash allowance towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Marriage leaves up to 3 days Bereavement leaves up to 5 days Domo is an equal opportunity employer.&nbsp; #LI-TU1&nbsp; #LI-Hybrid&nbsp;

Senior QA Engineer - India

COMPANY OVERVIEW Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity. POSITION SUMMARY This role is required to be in office 5 days a week. We are looking for a Back-end Developer. This position will be part of the AI platform team, developing highly reliable and performant systems at the heart of Domo’s AI ecosystem. You will work hands-on to translate design concepts into working software. You will be a key contributor in a fast paced, high energy team environment. KEY RESPONSIBILITIES Acting as a developer, you will be responsible for high quality design and development practices. This includes participation in key project phases: ideation, architecture design, implementation, and testing; &nbsp; Stay up to date on current trends in data processing software, software architecture, and AI/ML concepts;&nbsp; Collaborate with other developers to create innovative, high quality software services for accessing and manipulating data;&nbsp; Research and define patterns, toolkits and services that support a well-designed interface on Domo’s AI ecosystem. Work with various engineering teams to support adoption of these tools. &nbsp; JOB REQUIREMENTS A Bachelor’s degree in Computer Science, Information Systems, or closely related field. Will consider 5+ years of relevant professional experience in lieu of degree; &nbsp; At least 3 years of industry experience as a back-end or full stack developer in a cross-functional team delivering software and web applications; &nbsp; Experience designing distributed applications for systems requiring high throughput and availability;&nbsp; Knowledge of and experience with OO, SOA and Web Services (RESTful preferred) RESTful web services patterns and practices; &nbsp; Experience in SaaS and Enterprise DB technologies; &nbsp; Proven experience in developing usable, maintainable APIs and software interfaces;&nbsp; Has a track record of working effectively with project managers to deliver high quality and effective software solutions;&nbsp; Outstanding communication skills. &nbsp; LOCATION: American Fork, UT&nbsp; BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-BD1 #LI-Onsite

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY Our Identity and Access Management team is rapidly growing and looking for a backend-focused Software Engineer to be part of a fast paced, high-energy team. Our engineers are serious about the success of the company and are given the tools and environment they need to succeed.&nbsp; If you are an experienced engineer with a passion for technology and solving complex business problems and believe planning, hard work, teamwork and quality is what it takes to succeed, then this is the job for you. KEY RESPONSIBILITIES Acting as a developer, you will be responsible for high quality design and development practices. This includes participation in key project phases: ideation, architecture design, implementation, and testing; &nbsp; Collaborate with other developers to create innovative, high quality software services for our team’s key user personas: Domo platform administrators. Research and define patterns, toolkits and services that support a well-designed interface on Domo’s data API. Work with various engineering teams to support adoption of these tools. &nbsp; JOB REQUIREMENTS A Bachelor’s degree in Computer Science, Information Systems, or closely related field, or 5+ years of relevant professional experience in lieu of degree; &nbsp; At least 3 years of industry experience as a back-end or full stack developer in a cross-functional team delivering software and web applications; &nbsp; Experience with SQL and no-SQL data stores. Experience with SaaS delivery mechanisms, at enterprise scale; Experience with horizontal scaling, and with delivering Software as a Service; Experience with RESTful patterns and practices; Experience and comfortability with uncertainty in the design and development process; Demonstrated aptitude for learning new technologies; Ability to communicate and interface with technical and non-technical members of the organization; Working knowledge in development tools and processes, such as source control, requirement spec, design and design review, debugging, unit test, system test, performance test, etc.; Bonus: Experience with Spring/Spring Boot; Bonus: Experience with identity, authentication and/or authorization technologies; LOCATION: American Fork, UT&nbsp; BENEFITS:&nbsp;https://www.domo.com/company/careers/culture Domo is an equal opportunity employer. #LI-BD1 #LI-Onsite

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY This role is required to be in office 5 days a week. We are looking for a UI Developer for our world-class Cloud BI Platform. This position will be part of a team creating great Domo software experiences.&nbsp; You will work hands-on to translate design concepts into working software. You will be part of the team that sits at the intersection of data and AI. You will be a key contributor in a fast paced, high energy team environment. &nbsp;&nbsp; KEY RESPONSIBILITIES Acting as a UI Developer, you will be tasked with converting design concepts into functional software; Stay up to date on current trends in design and development for web, mobile, desktop and tablet apps;&nbsp; &nbsp;Work independently to create new software features and maintain existing code; &nbsp;Collaborating with other software engineers to create integrated user experiences; JOB REQUIREMENTS A Bachelor’s degree in Computer Science, Information Systems, or closely related field. Will consider 3+ years of relevant professional experience in lieu of degree; 1-3 years of industry experience as a UI prototype developer or front-end developer in a cross-functional team delivering software and web applications; Experience designing applications for a variety of platforms including web, desktop and mobile; Appreciation for and understanding of all phases of user interface design and development, and contemporary user interface design conventions; Proven experience in developing usable, compelling, beautiful user interfaces using JavaScript, TypeScript, HTML5, CSS, and other web development frameworks; Hands-on expertise with JS frameworks like React (preferred), Angular, Vue; Nice to have experience with tools like Redux, Webpack, and Flutter; Has a track record of working effectively with interaction and visual design teams to bring innovative, beautiful design concepts to life; Is well versed in all aspects of UI design and Agile development processes; Outstanding communication skills;&nbsp; LOCATION: American Fork, UT&nbsp; Domo is an equal opportunity employer. #LI-BD1 #LI-ONSITE

企業概要: DOMOはデータを活用することで、全社員がその効果を最大限活用きるよう支援しています。安全なデータ基盤に支えられた当社のプラットフォームは使いやすく、AIを駆使したデータエクスペリエンスにより、あらゆるユーザーがデータに基づいて行動できるようリアルタイムで情報を提供し、データへの好奇心を高める文化を促進しています。DOMOのAI及びデータ製品プラットフォームは、AIとデータを革新的な用途に活用し、目に見える効果をもたらします。DOMO を使用することにより誰もがAI によって強化されたデータ製品を準備、分析、視覚化、自動化、構築できるようになります。 職務内容: ソリューションコンサルタントは専門チームと協力し、革新的かつ創造的な市場開拓を行い、プラットフォームの力を示す新しいデモ・インターフェースやデモ構成を設計します。また、パートナーにデモを提供し新しい見込み客を獲得するための技術的な営業サポートを提供する機会もあります。このチームの目標は、パートナーに焦点を当てた最高の営業経験を提供できるよう、高レベルのフィールドサポートを確保することです。これには、パートナー企業のニーズを理解し、そのニーズをDomoの機能的・技術的能力をデモンストレーションに反映させ、試験的な導入プロジェクトを管理し、営業チームと協力して差別化した提案などが含まれます。 顧客の目標と課題を理解し、Domo製品を最良のソリューションとして確立させる 現場担当者と連携し、複雑な販売の技術的側面の管理 Domoの技術、インフラ、セキュリティ、ロードマップの提示 RFI や RFP、見込み客からの技術的な質問への効果的な対応 顧客の要件を確認し、これらの要件を満たすDomoの性能の効果的な説明 営業担当と協力し、F500顧客に対する効果的な販売戦略の構築 ハンズオンデリバリー、受入基準の効果的な管理、問題のエスカレーション/解決を通じて顧客のPoC/Pilotを確実に成功させる 効果的な指導と製品ポジショニングを通じて、Domoの成功を最大化するためのパートナー教育及び取引サポート 1:1及び1:多数に対する卓越した企業/製品のプレゼンテーションとデモンストレーションの開発と実施 ※新規顧客開拓のための電話営業も発生します 応募資格: 情報システム、コンピュータサイエンス、または関連分野の学士号、または同等の実務経験 エンタープライズ・ソフトウェア/IT/BI企業において、セールスコンサルタントまたはセールスエンジニアとして5年以上の経験を有し、顧客との折衝経験が豊富な方 データ全般（データベースRBMS、NoSQL、データフロー、データマッピング）の知識 関連アプリケーション、SaaSモデル、リレーショナル・データベース、ウェブ技術に関する知識 アナリティクスやBIソリューションの販売経験 SQLに精通していること クロスファンクショナルチームの一員として、ビジネスおよび技術的な問題を解決する能力 口頭、書面、プレゼンテーション、対人コミュニケーションスキル ダイナミックな営業環境における時間管理能力 遂行重視、強い緊張感を持った意欲的な方 起業家としての経験と姿勢 正確かつタイムリーに詳細までを処理できる能力 セルフスターターで問題解決能力のある方 勤務地: 東京 &nbsp; Domoは機会均等雇用主です。 #LI-JC1 #LI-Onsite

Solution Consultant - Japan

&nbsp; COMPANY OVERVIEW Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity. POSITION SUMMARY Are you driven by complex technical challenges? Do you thrive on crafting elegant solutions where others see roadblocks? As a Strategic Architect at Domo, you’ll be the go-to expert helping our most high-value, strategic customers push the boundaries of what’s possible with the Domo platform. This is a trailblazing, high-reward position where your ability to deeply understand technical systems, integrate complex technologies, and solve high-stakes problems will directly drive customer success and long-term loyalty. You'll be the trusted problem-solver called in when the stakes are high and the solutions aren't obvious. From troubleshooting data pipelines and architecting scalable data integrations to crafting unique technical workarounds and solutions, you’ll own the most interesting and high-impact technical problems our customers face. You’ll draw from a broad background in data engineering, architecture, scripting, and systems thinking to design powerful solutions that deliver real business value. Every day will be different. You’ll be hands-on with configuration, code, scripts, and SQL, testing and iterating hypotheses until you find the optimal path forward. You’ll collaborate closely with engineering, support, and customer teams, making your role critical to ensuring the success of Domo’s most strategic accounts. The reward? High visibility, deep technical satisfaction, and measurable impact on the success of elite, industry-leading clients. KEY RESPONSIBILITIES Act as a trusted advisor to Domo’s top strategic customers, delivering visibility into their platform health and long-term success by working with them to achieve their goals; Dive into complex use cases and deliver creative, scalable solutions that span multiple technologies; Explore, master, and push the boundaries of new and existing Domo product capabilities, including creating prototypes and participating in proof of concept builds for innovative, previously unimagined solutions; Deliver clear, insightful feedback to engineering, uncovering gaps or bugs and advocating for feature improvements; Step in wherever needed—whether in pre-sales technical discovery or supporting long-term customer strategies; Build strong relationships across internal teams to act as the technical linchpin between Domo engineering and customers; Travel occasionally (up to 20%) to directly engage with customers when deep-dive, in-person collaboration or troubleshooting is needed. JOB REQUIREMENTS Bachelor’s degree or equivalent experience in computer science, engineering, data systems, or related field; 4+ years of experience implementing Domo solutions; 2+ years of managing Domo at scale in enterprise environments; Strong background in data engineering, including ETL design, pipeline optimization, and data modeling; Comfortable working deeply with a wide range of technologies, both modern and legacy; 5+ years in a customer-facing technical role—consulting, solution architecture, or technical success; Proficiency in scripting, coding, and query languages (SQL, Python, JavaScript, etc.); Demonstrated ability to quickly learn and adapt to new technologies, tools, and platforms; Outstanding communication skills (both written and verbal); Ability to effectively context switch and support multiple concurrent projects with shifting priorities; Extreme attention to detail and strong time management. LOCATION: American Fork, Utah BENEFITS:&nbsp;https://www.domo.com/company/careers/culture Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Strategic Architect

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY This role is required to be in office 5 days a week. Our Global Technical Support Team is looking for a problem solver with executive presence and polish; a highly versatile, reliable, self-starting individual with deep technical troubleshooting skills and experience. This workflow specialist will manage triage of incoming customer tickets, assign cases appropriately, and oversee dashboards and data pipelines critical to these processes. This individual will play a key role in tracking and improving key metrics related to these tasks, and championing process automation and streamlining efforts. KEY RESPONSIBILITIES&nbsp;&nbsp; Drive initiatives related to operational efficiency; Triage and prioritize incoming customer tickets effectively and assign cases to relevant teams or individuals; Identify patterns of widespread impact, able and ready to execute SOPs for urgent handling and escalation; Maintain and manage dashboards that monitor ticket statuses, team performance, and other key metrics; Develop, monitor, track, analyze, and optimize data pipelines that support ticket management, reporting workflows, and team KPIs; Identify bottlenecks and inefficiencies, driving continuous improvement initiatives; Automate repetitive tasks and processes to improve overall operational efficiency; Collaborate across a wide array of internal teams and individuals to drive team, department, and company initiatives; Maintain high standards of trustworthiness, discipline, ownership, department reputation and branding; Assist to provide coverage for Level 1 Technical Support as-needed, including a monthly on-call rotation and urgent daily needs. JOB REQUIREMENTS&nbsp; Associate’s degree in a technical field (computer science, mathematics, statistics, analytics, etc.) or 3+ years related experience in a relevant field; Proven experience in workflow management, ticket triage, or operations support roles; Strong analytical skills and experience working with dashboards and data pipelines; Familiarity with automation tools and scripting to streamline processes; Ability to work independently with a self-starting mindset; Highly organized and clear communicator; Demonstrated commitment to continuous improvement and process optimization. REQUIRED SKILLS Recent experience using customer support platforms for software application support/SaaS; Business Intelligence and Data Transformation (e.g. SQL, Python, Domo or other data visualization and transform tools); Project Management and Workflow Tools (e.g. Microsoft Project, Zapier, Trello, Asana, or ServiceNow); ChatGPT/LLM Jedi Master – AI is at the core of our mission and requirements of this position. ADDITIONAL DESIRED SKILLS APIs - REST/SOAP, endpoints, uses, authentication, methods, Postman; Programming languages - Python, JavaScript, Java, etc; Relational databases - MySQL, PostgreSQL, MSSQL, Oracle, ODBC, OLE DB, JDBC; Statistical computing - R, Jupyter; JSON/XML – Reading, parsing, XPath, etc; SSO/IDP – OpenID Connect, SAML, Okta, Azure AD, Ping Identity; Snowflake Data Cloud / ETL. LOCATION: American Fork, UT BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Technical Advisor, Workflow

&nbsp; COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY A Technical Consultant (TC) partners with the Account Executives (AE) and Customer Success Managers (CSM) and their customers to develop business strategies and solutions that will enable customers to maximize the value they gain from the Domo platform.&nbsp;A BC develops and utilizes a deep understanding of all aspects of the Domo platform to craft customized solutions for our customers’ familiar and outside-the-box problems.&nbsp; KEY RESPONSIBILITIES&nbsp;&nbsp; Identify technical risks to contract renewals and possible areas of expansion for Domo customers; Design solutions for the identified risks and opportunities; Guide the customer through the implementation of the designed solutions; Enable customers to successfully maintain solutions through training and working sessions; Interact with customers at all levels of the organizations; Maintain great customer service; Help customers understand the value of the Domo platform. Works with customers, end-users, technical analyst, and application designers to define the data requirements and structure for Business Intelligence (BI) applications; Designs models for the data warehouse or data mart (data structure, storage, and integration); Works with our team to aggregate large data sets for use within Domo solutions; Develops, designs, and optimizes complex SQL queries; Leads the database analysis, design, and build effort; Designs maps of source system data to data warehouse models; Develop strategies for data acquisitions and integration of the new data into Domo or a corresponding CDW. JOB REQUIREMENTS&nbsp; Bachelor's Degree in Information Systems, Computer Science or related field or equivalent professional experience; Ability to translate business needs into technical solutions; 3+ years of experience working with relational databases; Expert-level ability to write and understand SQL (especially, MySQL and Redshift); Ability to skillfully communicate with both business and technical audiences; Ability to quickly develop expert-level understanding of complex software systems; Business Intelligence/Visualization experience; Scripting experience (Python, R, Node, etc.); Web Development experience (JS, HTML, CSS, etc.). LOCATION: American Fork, UT or Remote BENEFITS:&nbsp;https://www.domo.com/company/careers/culture&nbsp; Domo is an equal opportunity employer. #LI-SC1 #LI-Onsite

Technical Consultant

企業概要: Domo はクラウドネイティブのデータエクスペリエンスイノベーターです。AI、データサイエンス、安全なデータ基盤に支えられた当社のプラットフォームは、ユーザーフレンドリーなダッシュボードとアプリでデータを実用的なものにします。Domo によって企業は直感的かつ機敏にデータエクスペリエンスを入手し、ビジネスに飛躍的なインパクトをもたらします。 &nbsp; 職務概要: Domo のテクニカルサポートチームは、Domoプラットフォームの利用およびサポートに関するお客様からの問い合わせに対応する一次窓口として機能します。チームメンバーは、世界中のお客様および社内メンバーを技術的に支援する能力が高く評価されています。 &nbsp; 職務内容: • 顧客とのエンゲージメント、問題解決、信頼関係の構築を通じて、卓越したサービスを提供 • 柔軟な発想で顧客の課題に対する効果的なソリューションを提案 • Domoプラットフォームに関する知識を継続的に習得・向上させ、質の高い対応を実現 • 顧客サポート案件が解決するまで、適切かつ継続的なコミュニケーションを維持 • 顧客満足度、平均解決時間などの KPI を注視し、改善に向けた取り組みを行う • 優先度の高いチケットに関して本社チームとの連携 • 顧客の問題を社内環境で再現・分析 ＊深夜・夜間シフトにおけるチケット対応（約2ヶ月1回） &nbsp; 応募資格: • コンピュータサイエンス、数学、統計学などの技術分野における学士号、または 3〜5年の関連業務経験 • SQLの使用経験 • 顧客のニーズに応え、信頼関係を築くための高いコミュニケーション能力 • SaaSアプリケーション領域における 1〜3年のテクニカルサポート経験 &nbsp; 歓迎する経験・スキル: • リレーショナルデータベース、ETL、データ可視化、Web API、SSO 認証など、BIツールに関する経験 • ビジネスマナーを備えたネイティブレベルの日本語能力 • ビジネスレベルの英語力 • 急速な変化に柔軟に対応できる能力 &nbsp; Domoは機会均等雇用主です。 #LI-JC1 #LI-Onsite

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