We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have openings for&nbsp; Account Executives who will be responsible for positioning the value of our Indirect Partner Program, working the full scale of business from small to Enterprise. As an Account Executive, you'll educate and guide prospects through the buyer’s journey to help them learn how Constant Contact’s Commercial Program can grow their business and manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers.&nbsp; You will also strive to grow current accounts by driving engagement and adoption. This is a&nbsp;hybrid role, 3 days a week, based out of either our Loveland, CO office. The start date for this role is October 6th, with the first week of training in person at our Waltham, MA office. &nbsp; What you’ll do: Engage with prospects and their internal stakeholders to close new business Uncover what really matters to prospects, understand their challenges, and match them with solutions that make a difference Conduct compelling, tailored product demonstrations focused on value-selling Take control of the sales process and lead prospects through the journey to becoming a customer Seamlessly hand off new sales to onboarding Cultivate and maintain a deep understanding of the Indirect Partner platform, the Ideal Customer Profile, and the competition. Perceive targets as a minimum threshold to consistently exceed Work collaboratively with marketing, sales, and customer success teams to execute full-funnel revenue growth Who you are: 2+ years of sales experience Proven experience building rapport with and managing business accounts Comfortable interacting with C-Level management Diligent and organized self-starter who thrives in a fast-paced environment Superior communication skills, strong closing skills Confidence in giving sales presentations in person or via video conference Tech-savvy and eager to convey the benefits of Constant Contact to prospects globally Superb story-telling abilities General understanding of inbound marketing techniques and tactics Familiar with the needs and structure of marketing agencies a plus Knowledge of CRM software a plus SaaS selling experience is a big bonus Pay Transparency - All Full-Time Employees Base Salary: $60,000 - $71,000 USD&nbsp; Commission: $45,000 annual on-target earnings for hitting quota #LI-HK1 #LI-HybridWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Account Executive

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Sales Development Representative (SDR), you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fueling the sales pipeline for our Indirect Sales team. You’ll prospect into multi-domain and franchise organizations, engaging decision-makers and influencers across a variety of industries and geographies. This role is ideal for a self-starter, looking for a career in sales, who thrives on cold outreach, exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction. This is a hybrid role reporting to either our Waltham, MA office 3 days a week. On Target Earnings for this role is $67,009.60 - $70,004.80. Commission is currently uncapped. &nbsp; What You'll Do: Inbound Lead Engagement Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat. Qualify leads based on customer fit, business needs, and buying signals. Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact. Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel. Maintain a high speed-to-lead response time and actively monitor lead queues and routing. Outbound Prospecting &amp; Expansion Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers. Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform. Overcome objections and build trust with prospects through consultative outreach. Identify and qualify upsell and cross-sell opportunities within the existing customer base. Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement. Sales Operations &amp; Continuous Improvement Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM. Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up. Work with SDR leadership to refine lead scoring models, routing rules, and playbooks. Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality. Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies. &nbsp; Who You Are: 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment. Proven ability to generate and qualify leads through cold outreach. Entrepreneurial mindset—you’re excited to build new playbooks and go after untapped opportunities. Looking to kickstart a career in sales. Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams. Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets. Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus. Bonus: Familiarity with small business challenges and the digital marketing landscape. This is a hybrid (40 hr a week) role, requiring a minimum of 3 days per week in our Waltham, MA&nbsp; This isn’t just a sales job—it’s your launchpad for a long, successful career in tech sales. At Constant Contact, you’ll receive world-class training, take on real responsibility from day one, and thrive in a collaborative environment that encourages growth and development. You’ll help small businesses and partners unlock their full potential while driving success for one of the most trusted names in digital marketing and CRM.The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$22.12&mdash;$23.56 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Sales Development Representative

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Sales Development Representative (SDR), you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fueling the sales pipeline for our Indirect Sales team. You’ll prospect into multi-domain and franchise organizations, engaging decision-makers and influencers across a variety of industries and geographies. This role is ideal for a self-starter, looking for a career in sales, who thrives on cold outreach, exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction. This is a hybrid role reporting to our Loveland, CO office 3 days a week. Compensation includes a commission in addition to the hourly rate. What you'll do: Inbound Lead Engagement Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat. Qualify leads based on customer fit, business needs, and buying signals. Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact. Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel. Maintain a high speed-to-lead response time and actively monitor lead queues and routing. Outbound Prospecting &amp; Expansion Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers. Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform. Overcome objections and build trust with prospects through consultative outreach. Identify and qualify upsell and cross-sell opportunities within the existing customer base. Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement. Sales Operations &amp; Continuous Improvement Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM. Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up. Work with SDR leadership to refine lead scoring models, routing rules, and playbooks. Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality. Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies. &nbsp; Who You Are: 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment. Proven ability to generate and qualify leads through cold outreach. Entrepreneurial mindset—you’re excited to build new playbooks and go after untapped opportunities. Looking to kickstart a career in sales. Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams. Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets. Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus. Bonus: Familiarity with small business challenges and the digital marketing landscape. This is a hybrid (40 hr a week) role, requiring a minimum of 3 days per week in our Loveland, CO office. This isn’t just a sales job—it’s your launchpad for a long, successful career in tech sales. At Constant Contact, you’ll receive world-class training, take on real responsibility from day one, and thrive in a collaborative environment that encourages growth and development. You’ll help small businesses and partners unlock their full potential while driving success for one of the most trusted names in digital marketing and CRM. &nbsp; &nbsp;The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$22.12&mdash;$23.56 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Sales Development Representative (SDR), you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fueling the sales pipeline for our Indirect Sales team. You’ll prospect into multi-domain and franchise organizations, engaging decision-makers and influencers across a variety of industries and geographies. This role is ideal for a self-starter, looking for a career in sales, who thrives on cold outreach, exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction. This is a hybrid role reporting to our Waltham, MA office 3 days a week. Compensation includes a commission in addition to the hourly rate. What you'll do: Inbound Lead Engagement Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat. Qualify leads based on customer fit, business needs, and buying signals. Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact. Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel. Maintain a high speed-to-lead response time and actively monitor lead queues and routing. Outbound Prospecting &amp; Expansion Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers. Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform. Overcome objections and build trust with prospects through consultative outreach. Identify and qualify upsell and cross-sell opportunities within the existing customer base. Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement. Sales Operations &amp; Continuous Improvement Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM. Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up. Work with SDR leadership to refine lead scoring models, routing rules, and playbooks. Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality. Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies. &nbsp; Who You Are: 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment. Proven ability to generate and qualify leads through cold outreach. Entrepreneurial mindset—you’re excited to build new playbooks and go after untapped opportunities. Looking to kickstart a career in sales. Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams. Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets. Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus. Bonus: Familiarity with small business challenges and the digital marketing landscape. This is a hybrid (40 hr a week) role, requiring a minimum of 3 days per week in our Loveland, CO office. This isn’t just a sales job—it’s your launchpad for a long, successful career in tech sales. At Constant Contact, you’ll receive world-class training, take on real responsibility from day one, and thrive in a collaborative environment that encourages growth and development. You’ll help small businesses and partners unlock their full potential while driving success for one of the most trusted names in digital marketing and CRM. &nbsp;The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$22.12&mdash;$23.56 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Constant Contact is seeking a highly motivated and experienced Customer Success Manager to join our dynamic team. As a Customer Success Manager, your primary responsibility will be to drive customer retention and revenue growth on assigned accounts. You will work closely with our valued customers to understand their business needs and ensure they are leveraging the full potential of our products and services. You will also have the opportunity to help design, drive, and optimize our retention and revenue-driving programs. This is an excellent opportunity to contribute to the success of our customers while achieving professional growth in a fast-paced environment. &nbsp; What You’ll Do:&nbsp; Customer Relationship Management: Build and maintain strong relationships with assigned customers, acting as their trusted advisor and owner of post-sales strategy, retention, and upsell opportunities. Customer Retention: Develop and execute effective strategies to drive customer retention, ensuring high retention rates and long-term customer satisfaction. Revenue Growth: Identify opportunities to expand customer accounts through upselling and cross-selling of Constant Contact products and services. Account Planning: Collaborate with customers to develop account plans and provide strategic guidance on leveraging Constant Contact's solutions to achieve their business goals. Product Adoption: Educate and train customers on the features, benefits, and best practices of Constant Contact's products and services, driving increased product adoption and usage. Customer Support: Serve as an escalation point for high-value customer issues and concerns, collaborating with internal teams to ensure timely resolution and customer satisfaction. Customer Feedback: Gather customer feedback, market insights, and industry trends to provide valuable input for product enhancements and feature requests. Performance Analysis: Monitor key customer success metrics, including retention rates, revenue growth, and customer satisfaction, and take proactive measures to address any areas of concern. Team Collaboration: Work closely with leadership and other members of the Customer Success organization to help design, launch, and optimize outbound programs. Continuous Improvement: Stay updated with industry trends, competitive landscape, and customer success best practices to enhance customer engagement strategies and improve overall customer experience. &nbsp; Who You Are: 3+ years of relevant experience and a Bachelor's degree in business, marketing, or a related field preferred Proven experience as a Customer Success Manager or similar role, preferably in a SaaS or technology company. Demonstrated track record of successfully driving customer retention and revenue growth. Excellent communication and interpersonal skills, with the ability to build rapport with customers at all levels of the organization. Strong business acumen and understanding of marketing principles. Exceptional problem-solving and negotiation abilities. Self-motivated, goal-oriented, and able to work independently as well as part of a team. Ability to work with and influence cross-functional teams, and third parties. Attention to detail and excellent time management skills Ability to prioritize work and quickly shift priorities as needed&nbsp; in a fast-pace environment Strong knowledge of Salesforce.com, Word, Excel and PPT Experience in using Constant Contact or third-party digital marketing platforms is preferred Strong understanding of SMB marketplace and passion for the success of our SMB The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$65,000&mdash;$75,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Customer Success Manager, Digital Marketing

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We're looking for a Senior Director of Marketing Operations and Analytics to be the driving force behind our data-informed marketing strategy. You'll lead the team responsible for measuring marketing performance, optimizing our technology stack, and delivering the insights that guide our growth. This is a highly visible role perfect for a leader who loves to blend strategic thinking with hands-on data analysis to make a tangible impact on the business. &nbsp; What You'll Do: Leadership &amp; Strategy Define the vision&nbsp;and long-term roadmap for the marketing analytics and operations function in direct partnership with the CMO and other senior leaders. Drive budgeting&nbsp;and ROI analysis by connecting marketing investment to revenue impact, recommending spend reallocations, and track CAC payback. Collaborate with the Finance team to prove the revenue impact of our investments. Act as a strategic advisor&nbsp;to the entire marketing organization, using data-driven insights to guide campaign strategy, brand investment, and customer lifecycle management. Advanced Analytics &amp; Insights Develop and deploy&nbsp;sophisticated reporting dashboards and measurement models, including Marketing Mix Modeling (MMM), Multi-Touch Attribution (MTA), and Lifetime Value (LTV) frameworks to optimize our marketing investments. Transform complex data&nbsp;from multiple sources (digital, CRM, social, etc.) into actionable insights to drive business results.&nbsp; Optimize campaigns and investments&nbsp;through marketing performance analysis across CRM, Brand, Product, and Paid channels to optimize campaigns and investments Develop compelling narratives&nbsp;for leadership through in-depth analysis of data from digital, offline, CRM, and brand channels using visualization tools. Build and maintain our KPI reporting infrastructure, including dashboards that track performance across channels, funnel stages, and customer cohorts. Marketing Operations &amp; Technology Own the marketing technology stack, leading the evaluation, implementation, and ongoing management of key platforms like our CDP, CRM, and marketing automation tools. Architect and optimize the end-to-end lead management process, ensuring every marketing qualified lead (MQL) is captured, scored, routed, and actioned efficiently with clear SLAs. Design and optimize campaign workflows,&nbsp;lead scoring models, and funnel tracking with clear SLAs. Drive continuous improvement&nbsp;by evaluating new tools and processes that unlock scale, automation, and deeper insights for the team. &nbsp; What You'll Bring: 10+ years&nbsp;of experience in marketing analytics, measurement, attribution, or a related quantitative field. A Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Economics, Computer Science). Deep, hands-on expertise&nbsp;in advanced measurement methodologies, including MMM, MTA, incrementality testing, brand lift, LTV modeling, and customer segmentation. Proven ability to manage a modern marketing tech stack, including experience with CDPs, CRM platforms, and automation tools. Expert-level proficiency in SQL&nbsp;for data manipulation and extensive experience with visualization tools like&nbsp;Tableau&nbsp;or&nbsp;PowerBI. (Experience with Python/R for statistical modeling is a strong plus). Exceptional communication skills, with a demonstrated ability to translate complex analytical findings into clear, concise recommendations for senior leadership and non-technical stakeholders. A&nbsp;proactive, self-starting mindset&nbsp;with a strong sense of ownership and the ability to thrive in a fast-paced environment. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$180,000&mdash;$225,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Director, Marketing Operations and Analytics

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a Customer Success Onboarding Specialist for SMB Onboarding who will be responsible for driving customer adoption and success within a defined set of customers in the Small and Medium Business (SMB) category. The Customer Success Specialist ensures that customers receive targeted, low-touch yet high-impact, consultative support to accelerate the achievement of their business goals, predominantly during their first three months of using our features. What You'll Do: Customer Onboarding &amp; Guidance Lead and execute the onboarding process for SMB customers, guiding them in deploying and utilizing core fundamentals of marketing and features efficiently. Collaborate with customers to align with their business goals and establish clear onboarding milestones. Customer Engagement &amp; Strategic Consultation Provide proactive, strategic support through various communication channels, including video messages, voicemails, emails, and texts, allowing customers to consume information at their own pace. Monitor and analyze customer usage, process, and product adoption, adjusting the engagement strategy to align with customers' evolving needs and business goals. Content Utilization &amp; Knowledge Sharing Champion the use of scalable practices by directing customers to existing self-service resources like our video series, knowledge base articles, pre-recorded webinars, and blogs. Curate and share relevant industry insights and best practices to empower customers in their marketing efforts. Consultative Support &amp; Strategic Insights Serve as a product expert, addressing customer queries, providing solutions, and guiding them to the appropriate resources. Offer personalized avenues for customers to schedule one-on-one consultations and deep-dive sessions to address complex challenges. Exhibit a trainer-inspired presentation style, marked by a welcoming and charismatic approach that encourages customers to comfortably share their needs, fostering a consultative and engaging experience. Consult with existing customers contemplating cancellation, offering them a chance to re-explore how to better leverage the core marketing fundamentals and features we offer, and re-align the customers' goals with Constant Contact's ability to help them achieve that success.&nbsp; Customer Success Drive SMB customers toward achieving their business goals through optimal use of our services. Leverage proficiency in industry marketing best practices to support the overall alignment of Constant Contact within their marketing strategy. &nbsp; Who You Are: Previous experience in a Customer Success role or equivalent experience required. 2+ years of experience in a customer-facing role, preferably in a SaaS environment. Strong Constant Contact product knowledge and the ability to learn quickly. Excellent written and verbal communication skills. Proven ability to manage multiple projects at a time while maintaining strict attention to detail. Comfortable working in a fast-paced environment. Proven track record of successfully managing large customer bases. Creative and consultative approach to problem-solving and customer engagement. #LI-HK1 #LI-HybridThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$50,000&mdash;$62,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Customer Success Onboarding Specialist

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!At Constant Contact, we are truly amazing people who take ownership and make an impact by operating with the mindset, integrity, and courage of small business owners. There’s something profoundly rewarding about knowing that your work empowers people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits, and individuals succeed by providing them with the resources and tools they need to grow online. New challenges and possibilities energize us, and we’re just getting started! The Ask a Trainer program provides a high-touch, consultative training experience for customers seeking expert guidance on leveraging Constant Contact’s platform. As a Training &amp; Onboarding Consultant, you will host daily drop-in sessions via Google Meet, helping customers effectively understand and utilize Constant Contact’s platform. This role is ideal for someone with a strong Customer Success and SaaS training background, a passion for teaching, and the ability to break down complex concepts into simple and actionable insights. &nbsp; What You'll Do: Strategic Training &amp; Consultation Host live daily "Ask a Trainer" sessions&nbsp;where customers can drop in to ask product-related “How do I” questions. Deliver&nbsp;live, consultative training sessions&nbsp;that go beyond simply answering questions—helping customers understand&nbsp;not just&nbsp;how&nbsp;to use Constant Contact but also&nbsp;why&nbsp;and&nbsp;when&nbsp;to use specific features for maximum impact. Engage customers in&nbsp;strategic discovery conversations, assessing their marketing goals and recommending tailored solutions. Adapt&nbsp;training approaches dynamically, recognizing and responding to different learning styles and levels of technical proficiency. Foster an&nbsp;engaging, interactive environment&nbsp;where customers feel comfortable asking questions and exploring solutions collaboratively. This position requires&nbsp;strategic thinking, strong business acumen, and the ability to adapt training approaches&nbsp;based on each customer’s unique needs and learning style. Strategic Training &amp; Consultation Walk customers through live product demonstrations, ensuring they gain hands-on experience and confidence using Constant Contact’s tools. Provide&nbsp;real-time guidance&nbsp;on feature implementation, campaign setup, automation, and integrations, helping customers execute their strategies effectively. Offer&nbsp;marketing best practices and industry insights, ensuring customers leverage the platform to drive&nbsp;measurable business success. Customer Engagement &amp; Knowledge Sharing Encourage customers to&nbsp;think beyond their initial question, helping them align their&nbsp;overall marketing strategy&nbsp;with product capabilities. When appropriate, promote&nbsp;self-sufficiency&nbsp;by directing customers to relevant educational resources, such as&nbsp;webinars, video tutorials, and help center&nbsp;articles. Identify&nbsp;common customer challenges and feature adoption barriers, sharing insights with internal teams to improve&nbsp;training materials and enhance the product experience. &nbsp; Who You Are: Possess a&nbsp;robust understanding of Constant Contact’s product offerings&nbsp;and demonstrate a&nbsp;rapid learning curve. 2+ years of experience&nbsp;in a&nbsp;customer-facing training, onboarding, or customer success role&nbsp;(preferably in a&nbsp;SaaS or marketing technology environment). Six months in current role with strong attendance; Not currently on any performance plan/warnings. Familiar with&nbsp;marketing automation, email marketing, and digital marketing best practices. Proven ability to deliver&nbsp;engaging, high-impact training sessions&nbsp;in a&nbsp;live, interactive format. Tech-savvy, with the ability to&nbsp;quickly master and teach new software tools. Excellent verbal and written communication skills, with a&nbsp;clear and engaging presentation style. Ability to work&nbsp;independently and collaboratively&nbsp;as part of a team of trainers Customer-obsessed educator&nbsp;with a passion for helping businesses grow through&nbsp;effective marketing. SaaS and marketing-savvy professional&nbsp;with hands-on experience guiding customers in&nbsp;software adoption. Consultative problem solver&nbsp;who can&nbsp;assess business needs, challenge assumptions, and provide tailored recommendations. Strong communicator and facilitator&nbsp;who can&nbsp;break down complex concepts into clear, actionable insights. Ability to&nbsp;pivot to meet the needs of&nbsp;diverse audiences and learning styles. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$50,000&mdash;$62,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Training & Onboarding Consultant

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Cloud-Focused Principal Engineer, you will be a crucial team member, working with innovative tools, processes, and people to create, manage, and maintain critical platform pieces and infrastructure. We seek a talented Cloud &amp; Kubernetes Leader to help maintain and improve our cloud-native infrastructure using technology like Kubernetes, ArgoCD, Istio, Prometheus, and AWS, among others. In this role, you will deliver functionality critical to the rollout of many of Constant Contact’s key initiatives. You’ll have the opportunity to grow professionally and contribute to a culture of accountability and innovation. We value ambition, self-motivation, collaboration, and a commitment to continuous improvement. If you’re ready to make a significant impact and help shape the future of our infrastructure, we’re eager to hear from you. Join us in empowering people to pursue their dreams through technology. &nbsp;What You’ll Do: Be a key contributor to an operations team of cloud-native systems using AWS, EKS, and OKD Assist with the development and maintenance of observability systems Participate in small to large platform engineering initiatives related to product delivery tasks Study the system and proactively provide architectural improvements and automated solutions for daily operations, deployment, and monitoring. Build, maintain, and upgrade Kubernetes clusters and ancillary software using EKS/OpenShift/OKD Work with stakeholders to resolve issues with AWS and Kubernetes Document operational procedures and share knowledge with stakeholder teams Mentor members of the team on best practices, architecture, and development Provide guidance in cloud-based best practices Participate in a team’s on-call schedule, which means that occasionally, you may be asked to provide after-hours technical expertise, guidance, and support. Business hours are typically 09:00 – 5:00 ET Who You Are: 7+ years of professional combined work experience in DevOps, SRE, System Administration, or similar roles Must have Kubernetes, Docker, and ArgoCD experience Must have demonstrable programming abilities in scripting languages like Bash and Python Knowledge of networking fundamentals is a must. You should be comfortable using common network troubleshooting tools like dig and nslookup, netstat, netcat, tcpdump, etc. Skilled at learning complex processes quickly and a self-service mindset through independent research Experience working with Git in a CI/CD environment. The applicant should demonstrate effective communication skills, both written and verbal. B.S. in Computer Science (or related discipline) Bonus Points: Istio/Gloo Mesh experience is a benefit Experience building and operating RedHat OpenShift/OKD clusters. ​​Knowledge of Linux system internals and common tools would be a benefit to anyone in this role. In particular, being comfortable using tools like top, strace, lsof, etc., would be a useful aid in your work Java EE/Jakarta experience writing/troubleshooting Java applications using Maven, Tomcat, TomEE, and related technologies is a major plus. Experience with IaC, Git / GitOps, AWS is desirable Experience with OpenStack, Ansible, Puppet, and Terraform would be rarely needed but useful skills to bring to the team as well Experience in database systems like MySQL, Redis, Cassandra, would be helpful #LI-HK1 #LI-HybridThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$155,200&mdash;$194,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Principal Engineer

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As an Account Executive, you will be responsible for positioning the value of our Indirect Partner Program, working the full scale of business from small to Enterprise. An Account Executive educates and guides prospects through the buyer’s journey to help them learn how Constant Contact’s Commercial Program can grow their business and manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers.&nbsp; You will also strive to grow current accounts by driving engagement and adoption. This is a hybrid role 3 days a week based out of either our Waltham or Boston, MA offices or our Loveland, CO office. What you’ll do: Effectively engage with prospects and their internal stakeholders to close new business.&nbsp;&nbsp; Deep discovery with prospects to diagnose pain points and prescribe relevant solutions Conduct compelling, tailored product demonstrations focused on value-selling Take control of the sales process and lead prospects through the journey to becoming a customer Seamlessly handoff new sales to onboarding Cultivate and maintain a deep understanding of the Indirect Partner platform, the Ideal Customer Profile, and the competition. Perceive targets as a minimum threshold to consistently exceed Work collaboratively with marketing, sales, and customer success teams to execute full-funnel revenue growth Who you are: Minimum of&nbsp; 2-3 years of sales experience Diligent and organized self-starter who thrives in a fast-paced environment Superior communication skills, strong closing skills Self-motivated, with high energy and an engaging level of enthusiasm Confidence in giving sales presentations in person or via video conference Proven experience building rapport with and managing business accounts Comfortable interacting with C-Level management Tech-savvy and eager to convey the benefits of Constant Contact to prospects globally Superb story-telling abilities General understanding of inbound marketing techniques and tactics Familiar with the needs and structure of marketing agencies, a plus Knowledge of CRM software a plus SaaS selling experience is a bonus The ability to accurately add up all the pluses and bonuses is a plus and a bonus The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$60,000&mdash;$71,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Join us to redefine an iconic brand! Constant Contact has long been a trusted partner to small businesses and nonprofits—but we're just getting started. As we enter a bold new phase of growth, we’re looking for a visionary and creative external communications leader to redefine how the world sees, feels, and connects with Constant Contact. As Director of Global Public Relations, you'll architect and execute a bold communications vision that positions Constant Contact at the forefront of the small business revolution. This is a transformational role for a visionary communications leader ready to shape how millions of entrepreneurs worldwide connect, grow, and thrive. You'll be the strategic force behind our most ambitious communications initiatives—driving breakthrough earned media campaigns, establishing our executives as the definitive voices in digital marketing, and orchestrating global communications strategies that fuel business growth and industry leadership. Reporting to the Vice President of Corporate Communications, you’ll work directly with our CEO, CMO, and executive leaders to shape a brand that’s as bold and innovative as the customers we serve. &nbsp; What you'll do: Architect Brand Dominance Through Earned Media Pioneer innovative PR strategies that catapult Constant Contact's visibility and market leadership across global markets Collaborate with the Executive Creative Director and Head of Brand to develop and refine comprehensive brand strategy and narrative positioning Cultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscape Generate game-changing earned media coverage that drives measurable business impact and positions us as the undisputed leader in small business empowerment Craft story frameworks that transform how the world understands small business potential and digital marketing innovation Build Iconic Thought Leadership Collaborate with internal communications to create a unified executive presence that drives industry conversations Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media, conferences, and industry forums Shape the global dialogue around entrepreneurship, digital transformation, and small business resilience Drive Data-Powered Storytelling Revolution Partner with our market insights center of excellence to transform proprietary research into compelling narratives that capture global attention Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority Orchestrate perfectly-timed, multi-channel campaigns that maximize the impact of every data story and research initiative Turn insights into influence, positioning our research as the definitive resource for understanding small business trends Lead Global Communications Excellence Spearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevance Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets Create scalable global frameworks that amplify our message while respecting cultural nuances and market dynamics Drive measurable PR performance that demonstrates clear ROI and business impact across every market we serve Master Crisis Leadership &amp; Reputation Excellence Develop bulletproof crisis communication strategies that protect and enhance brand reputation during challenging moments Lead high-stakes reputation management with decisive action and strategic thinking that turns challenges into opportunities Anticipate and neutralize potential risks while building resilient communication frameworks for long-term brand protection Command crisis situations with confidence, ensuring Constant Contact emerges stronger from every challenge Champion Cross-Functional Innovation Break down silos and build unprecedented collaboration across marketing and the rest of the company Execute complex, multi-stakeholder initiatives with flawless precision and unwavering attention to detail Drive alignment and accountability across diverse teams while maintaining exceptional standards and brand consistency Create systems and processes that scale excellence across every communications touchpoint Who you are: Visionary Experience 8+ years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience working with clients in the consumer tech and SMB tech space 4+ years directing complex, multi-market communications programs that delivered transformational business results Proven track record of generating breakthrough media coverage in premier business and technology publications Demonstrated expertise in executive positioning and internal/external communications alignment Strategic Excellence Master of data-driven storytelling with experience transforming research into compelling media narratives Global communications expertise with successful multi-market campaign leadership Crisis communications mastery with proven ability to navigate complex reputation challenges Exceptional project management skills with meticulous attention to detail and flawless execution standards Leadership DNA Natural cross-functional collaborator who builds consensus and drives results across complex organizations Strategic thinker who translates ambitious business visions into executable communications strategies Detail-oriented perfectionist who maintains exceptional standards while scaling impact Cultural intelligence and global perspective with deep understanding of international market dynamics Preferred Game-Changers: Degree in communications, business, or related field Deep expertise in marketing technology, small business services, or entrepreneurship ecosystems Extensive international market experience Proven track record of award-winning campaigns and industry recognition - examples or portfolio may be requested #LI-HK1The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$151,000&mdash;$189,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Director, Global Public Relations

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We are seeking a strategic and execution-focused Mid-market and Enterprise Growth Lead to create and execute a mid-market and enterprise go to market strategy and develop and scale programs that generate and accelerate mid-market and enterprise demand. This is a critical role responsible for building pipeline, accelerating conversion, and driving revenue from mid and larger businesses, franchises, organizations, multi-location brands, and enterprise customers. You will bring a deep understanding of mid-market and enterprise marketing motions, including ABM/industry marketing, field marketing, intent-based targeting, and multi-channel orchestration, and know how to operationalize demand gen across a sophisticated MarTech stack. You’ll partner closely with Sales, Product Marketing, Brand, and RevOps to deliver measurable growth and help us win in this new market. &nbsp; What You’ll Do:&nbsp; Mid-market and Enterprise Demand Generation Strategy Define and execute a comprehensive global mid-market and enterprise demand generation strategy, including acquisition, nurturing, and pipeline acceleration tactics across digital, email, content, events, webinars, paid media, and ABM programs. Identify and prioritize mid-market and enterprise segments and buyer personas, building campaigns and experiences tailored to their unique needs and buying cycles. Collaborate with Sales to align on account targeting, pipeline goals, lead scoring, and conversion metrics. Channel Ownership &amp; Optimization Partner with channel leads and own performance across channels including LinkedIn Ads, programmatic display, industry events, outbound email, third-party partnerships, and syndication. Drive end-to-end campaign execution, including planning, creative briefing, landing page development, lead routing, and follow-up. Leverage first- and third-party data, firmographics, and intent signals to personalize outreach and improve performance. Tech Stack &amp; Marketing Operations Operate within a modern B2B tech stack including Salesforce, Demandbase, intent, Lead Enrichment (ZoomInfo, InsideView, Apollo, Seamless.ai) , landing page (Folloze, Pathfactory), BI (Tableau/DOMO) attribution platforms. Build robust tracking and measurement plans to assess campaign ROI, lead quality, funnel velocity, and CAC/LTV efficiency. Continuously optimize programs through A/B testing, funnel diagnostics, and predictive modeling. Cross-Functional Collaboration Partner with Sales Enablement and Product Marketing to ensure campaigns are aligned with messaging, ICPs, and product priorities. Work with RevOps and Analytics to maintain campaign hygiene, lead scoring models, and attribution accuracy. Align closely with Customer Marketing to develop upsell, cross-sell, and expansion campaigns for existing&nbsp; customers. &nbsp; Who You Are: 8–12+ years of global B2B growth marketing experience, with a strong focus on mid market and enterprise SaaS Proven track record of generating qualified pipeline and driving revenue through multi-channel enterprise programs. Hands-on experience with key growth tools: Salesforce CRM and marketing automation, Demandbase, and reporting tools such as Tableau. Strong understanding of mid-market and enterprise buying behavior, and multi-stakeholder engagement. Experience collaborating with Sales, Product, and RevOps teams in high-growth, performance-driven environments. Experience with post-sale or expansion motions, especially for our verticals with multiple locations or buyers Data-driven and analytical mindset—you use insights to build hypotheses, prioritize resources, and iterate fast. Excellent communicator and cross-functional influencer who can align diverse stakeholders around strategic goals. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$151,200&mdash;$189,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Director, Mid-Market and Enterprise Growth

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We are seeking a strategic, entrepreneurial, and hands-on Director of International Marketing&nbsp;to drive Constant Contact’s growth across priority global markets. In this role, you will be responsible for developing and leading a team to execute region-specific marketing strategies that increase awareness, generate qualified leads, and deliver measurable business impact. You’ll collaborate closely with Product Marketing, Brand, Paid Media, Partnerships, and Regional Sales teams to ensure that all marketing efforts are tailored to local needs, culturally relevant, and aligned with global business objectives. This position will be based in Boston or Waltham, MA; London, England; Toronto, Ontario; or based on the East Coast of the U.S. &nbsp; Key Responsibilities Global Strategy &amp; Regional Execution Own the international marketing budget. Define and lead go-to-market strategies across priority regions (e.g., UK, Canada, AU, ANZ) in conjunction with the regional GMs and&nbsp; with US-based Center of Excellence&nbsp; Drive and deliver brand and customer acquisition goals. Own the international marketing roadmap, including awareness, acquisition, and regional and localization initiatives. Be an expert on region/ market trends and customers. Provide market insights to the global PMM team and ensure global messaging resonates with the regions. Customize market-specific positioning and messaging that reflects regional business dynamics and customer needs. Be the voice of the market into the PMM , content , growth, brand and other central marketing teams. Performance Marketing &amp; Demand Gen Develop and manage full-funnel campaigns—across digital, content, social, events, and email—that drive customer acquisition and engagement with local and central teams and local agencies as needed. Work with Paid Media and SEO teams to optimize region-specific performance marketing efforts. Launch and test growth programs tailored to key audience segments, business verticals, and stages of maturity. Localized Content &amp; Messaging Ensure that brand voice, messaging, and creative assets are localized (not just translated) and adapted to regional markets. Partner with Content and Product Marketing to develop case studies, landing pages, guides, and templates that resonate globally. Cross-functional Leadership Collaborate with Product, Sales, LCM and Web teams to improve global customer journeys, conversion flows, and onboarding experiences. Align with Sales, Partnerships, and Customer Success to support regional activations and pipeline-building programs. Manage agency relationships and freelance partners to scale regional execution. Measurement, Reporting, People Management Define and track KPIs by market including lead volume, conversion rate, CAC, new customer acquisition, brand , and MROI. Report on international campaign and business performance, insights, and growth opportunities to senior leadership Hands-on player coach inspiring leader&nbsp; &nbsp; Qualifications 8–10+ years of experience in SMB or consumer tech marketing, with a focus on international or regional growth marketing Proven track record of launching and scaling marketing programs in one or more international markets Strong understanding of regional nuances in messaging, media, and buyer behavior Experience running multi-channel demand generation campaigns with a performance mindset Excellent cross-functional collaboration and communication skills Comfortable working across time zones and with culturally diverse teams Language skills and international market experience a plus (e.g., UK, LATAM, CA, MX , APAC) The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$151,200&mdash;$189,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Director of International Marketing

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We are seeking a strategic and revenue-focused Marketing Partner Leader to lead partner acquisition and co-marketing efforts with associations, affiliates, resellers, and industry organizations. This high-impact role will develop and scale joint marketing programs that drive new partnerships, lead generation, and long-term revenue.&nbsp; Primary responsibilities include: Build: Formalize the elements of our Marketing Partner Program - marketing and creative assets, signup processes, financial terms, etc. Target: Create and refine a target list of potential Marketing partners Acquire: Create demand for and actively drive acquisition of new Marketing partners Grow: Jointly execute marketing programs with partners to accelerate new member trials, customers, and partner revenue share&nbsp; Nurture: Grow and expand Marketing partnerships You’ll collaborate across Marketing, Sales, Business Development, Product Marketing, and Partner Success to create tailored, measurable partner marketing programs—from campaign design and enablement to execution and performance tracking. If you’re passionate about building high-leverage marketing engines with trusted third parties, this role offers a high-visibility opportunity to directly accelerate growth at Constant Contact. &nbsp; Who You Are: Partner &amp; Association Marketing Strategy Develop and execute the partner marketing strategy to drive revenue through associations, co-branded campaigns, strategic alliances, and distribution partners.&nbsp; Recruit new partners to deliver goals in partnership with the BD team. Define scalable marketing playbooks by partner type—associations, industry groups, resellers, digital agencies, and technology partners. Collaborate with Business Development and Corporate strategy to prioritize high-value partnerships and deliver on KPIs. Co-Marketing &amp; Campaign Development Design and launch integrated co-marketing programs (email, webinars, content, virtual events, digital advertising, newsletters) that generate qualified leads and conversions. Create tailored campaigns that speak to each segment/vertical and partner’s audience and align with Constant Contact’s value proposition and brand. Manage creative development, messaging, timelines, and campaign performance in collaboration with internal and partner marketing teams. Enablement &amp; Partner Success Develop toolkits, templates, and messaging frameworks to enable partners to market Constant Contact effectively. Provide onboarding, training, and support to ensure consistent partner execution and alignment. Lead ongoing communication and relationship management with top-tier partners and associations. Create self serve capabilities for smaller partners. Events, Webinars &amp; Content Collaborations Plan and execute co-branded events, virtual workshops, podcasts, and content partnerships that engage joint audiences. Build partner-branded assets and nurture programs for shared promotion across owned and paid channels. Collaborate with Content and Brand teams to amplify partner stories and case studies. Measurement &amp; Optimization Define KPIs and track performance across all partner marketing programs (leads, MQLs, CPL, revenue contribution, ROI). Use marketing automation and CRM tools to track partner-attributed funnel activity and optimize programs. Regularly report impact to senior leadership and adjust strategy based on insights and market feedback. Team Development and Leadership Player, coach and hands -on leadership style. Hire, mentor, and coach a team of partner marketers &nbsp; Who You Are: 10+ years in B2B /SMB partnership development and marketing in partner, affiliate, channel, or ecosystem marketing roles— within SaaS or tech platforms. Proven track record driving co-marketing and joint GTM programs that deliver revenue growth through indirect channels. Strong experience working with industry associations, resellers, technology partners, or strategic alliances. Exceptional relationship-building and communication skills—able to influence internal and external stakeholders. Deep understanding of the SMB market and how to engage associations, local influencers, and niche vertical networks. Familiarity with Salesforce CRM and marketing automation platforms Comfortable working in a fast-paced, cross-functional environment with competing priorities and a builder mindset. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$151,200&mdash;$189,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Director, Partnerships and Partner Marketing

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As an Enterprise Relationship Manager, you will spearhead high-value partnerships, particularly integrations with leading platforms, ensuring they advance from early-stage engagement to fully partner-led revenue outcomes. Acting as the central coordinator across internal and external stakeholders, you drive alignment and execution to maximize partner value and integration success. &nbsp; What You Will Do: Strategic Partnership &amp; GTM Philosophy Develop and implement a strategic partnership philosophy and Go-To-Market (GTM) initiatives tailored to enterprise integrations. Cultivate a strategic selling mindset to anticipate partner needs, shape delivery models, and scale engagement. Align partnership strategies with organizational goals to maximize mutual value. Account &amp; Relationship Management Manage enterprise-scale partnerships, guiding them from ideation to maturation. Serve as the primary point of contact, fostering deep relationships across all organizational levels. Catalyze revenue growth through partner-led channels. Identify and address client pain points, ensuring satisfaction and long-term engagement. Integration &amp; Cross-Functional Coordination Oversee and facilitate partner and software integrations (e.g., Xero, Blackbaud). Coordinate technical, financial, marketing, and operational aspects of integrations. Ensure alignment and communication across internal teams (e.g., finance, marketing, support) and external partners. Maintain a shared directional purpose among all relevant groups. White-Label &amp; Platform Attachment Identify potential partners suitable for white-label offerings&nbsp; Integration of our solution into an existing offering as if it were their own Articulate the integration path and value proposition to both partners and customers. Develop strategies to attach offerings to partners, enhancing product reach and adoption. Operational Execution &amp; Account Growth Shadow existing accounts to understand current workflows and integration processes. Transition from operational knowledge to onboarding new partnerships. Grow the account portfolio, aiming to manage large, impactful accounts. Collaborate with Senior Leadership to identify and execute new partnership opportunities Who You Are: Minimum of 7+ years in enterprise partnerships, strategic account management, or SaaS integrations Bachelor’s degree in Business Administration, Marketing, or a related field required. Familiarity with enterprise technology, integrations, and partner ecosystems. Experience with SaaS platforms.&nbsp; Excellent communication, relationship-building, and project management capabilities. Ability to work with cross-functional teams and coordinate complex integration projects—including technical, marketing, financial, and operational components. Demonstrated success in building and nurturing relationships at all levels across partner organizations. Capacity to shape delivery models, anticipate partner needs, and align GTM strategy with business objectives. Excellent verbal and written communication, negotiation, presentation, and stakeholder alignment skills. Proven track record of driving integrations and partnerships from concept through completion, with operational rigor. Comfort in fast-paced, ambiguous environments. Proactive and self-starter attitude to drive partnership growth. Ability to think strategically and execute operationally in fast-paced, high-stakes environments. &nbsp; OTE for this role is $131,200-$151,500The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$81,200&mdash;$101,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Enterprise Relationship Manager

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!At Constant Contact, we're obsessed with our customers' success. We're a team of high-impact individuals taking bold ownership and driving the results that empower entrepreneurs to achieve their goals. For years, we've provided the tools and expertise that help businesses and non-profits thrive. If you're passionate about driving results, making a tangible impact, and are energized by new challenges, you'll find a rewarding career here. We are seeking a highly motivated and results-oriented Enterprise Sales Executive to join our growing team. In this pivotal role, you will be instrumental in identifying, developing, and closing new enterprise-level opportunities that directly contribute to Constant Contact's ambitious revenue growth targets. You will be responsible for managing the entire sales cycle, from initial lead generation and qualification to expert negotiation and deal closure, while also fostering strong, strategic client relationships. What You'll Do: Strategic Partnership and Account Relationship Building &nbsp;Develop and maintain long-term, strategic relationships with target partners, enterprise accounts, acting as a trusted advisor and identifying opportunities for ongoing partnership and growth. Strategic Lead Generation &amp; Qualification &nbsp;Proactively identify and qualify high-potential enterprise sales leads through various channels, demonstrating a deep understanding of Constant Contact's target market and ideal customer profile. Expert Sales Methodology Execution &nbsp;Skillfully apply Constant Contact's proven sales methodology to efficiently advance opportunities through the sales funnel, ensuring a consistent and effective sales process. Pipeline Development &amp; Management &nbsp;Create, cultivate, and rigorously manage a robust pipeline of new sales opportunities within the enterprise segment, accurately forecasting and reporting on progress. Complex Deal Negotiation, Integration Expertise, and Strong Deal Management Experience &nbsp;Lead complex negotiations with enterprise-level clients, leveraging strong business acumen and persuasive communication to successfully close deals and consistently achieve or exceed revenue targets. Optimized Lead Conversion &nbsp;Efficiently work and prioritize leads to maximize conversion rates, ensuring no opportunity is missed and resources are allocated effectively. Who You Are: You bring a minimum of 5+ years of progressive experience in enterprise sales, with a verifiable track record of consistently exceeding demanding sales quotas. You have a solid understanding of Product Integration and an understanding of White Label or OEM structures&nbsp; You possess strong expertise in advanced lead generation strategies and sophisticated qualification techniques, capable of identifying and engaging high-value prospects. You demonstrate outstanding negotiation and closing skills, with a proven ability to navigate complex sales cycles and secure significant deals. You have a strong command of pipeline management and accurate forecasting, utilizing data to drive strategic decisions and achieve predictable results. You are proficient in executing a defined sales methodology, adapting it as needed to drive optimal outcomes in diverse sales scenarios. You possess excellent interpersonal and communication skills, with a natural ability to build rapport, articulate value propositions effectively, and influence key decision-makers at all levels. You have strong presentation skills, capable of delivering compelling, well-structured pitches that resonate with enterprise audiences. You’re flexible and mobile, with the ability and willingness to travel monthly as needed to meet clients, attend events, and support business development initiatives. OTE for this role is $131,200-$151,500The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$81,200&mdash;$101,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Enterprise Sales Executive

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for an innovative and results-oriented Manager, Talent Acquisition to lead, coach, and recruit alongside a team of talented recruiters. A true "player-coach”, you are passionate about both hands-on recruiting and developing others. You will be responsible for driving the continued evolution of our talent acquisition function, optimizing recruiting technologies, and embedding efficient habits to help us hire the best talent needed to fuel our growth. Success in this job will be measured by pipeline effectiveness such as interview-to-hire ratio; passive candidate engagement; internal mobility rate; time-to-fill; and contingent worker quality. Reporting to the Vice President of Talent &amp; Engagement, you will be a key partner to our HR Business Partners and senior leaders across the organization. Your mission is to elevate our recruiting practices, improve key hiring metrics, and build a scalable framework for the future. If you thrive on challenging the status quo, leveraging technology to solve problems, and coaching a team to success, this is the role for you. &nbsp; What You’ll Do: Team Leadership &amp; Development Manage, mentor, and develop&nbsp;a team of three recruiters, fostering a culture of high performance, continuous improvement, and "intelligent failure." Provide dedicated coaching&nbsp;to improve effectiveness and ensure alignment with business priorities. Champion and&nbsp;drive the adoption of new recruiting tools and technologies, including AI, to increase team efficiency. Strategic Partnership &amp; Process Improvement Partner with senior leaders and HRBPs to understand talent needs and&nbsp;develop effective, full-funnel recruitment strategies. Collaborate with Finance, Legal and HRBPs to drive our&nbsp;contingent workforce strategy, managing relationships with external agencies, contractors, and sourcing partners. Collaborate with HRIS to&nbsp;enhance our talent acquisition tech stack&nbsp;and ensure operational excellence. Hands-On, Full-Cycle Recruitment Actively&nbsp;manage and execute full-cycle recruitment&nbsp;for a diverse portfolio of roles, including sales and support cohorts, highly technical positions, and senior leadership searches. A true player-coach, 50-60% of time will be spent recruiting.&nbsp; Serve as a subject matter expert,&nbsp;providing guidance to hiring managers&nbsp;on structured interviewing, candidate evaluation, and market trends. Analyze recruiting metrics to identify opportunities and implement strategies that improve key performance indicators.&nbsp; &nbsp; What You Bring: 5+ years of full-cycle recruiting experience, with demonstrated success hiring for a wide range of roles in a fast-paced environment; high volume experience preferred. 2+ years of formal people management experience, with a passion for coaching and developing recruiting talent. Direct experience with the Predictive Index assessment and its application in the hiring process is required. Proficiency in implementing AI tools or practices (e.g., generative AI, AI-powered sourcing, skills assessments like Vervoe) to drive efficiency and improve recruiting outcomes. Strong stakeholder management skills, with the ability to confidently advise and influence senior leaders and push back when necessary. Experience managing relationships with recruitment agencies and talent sourcing partners for full-time, contract, or temporary workers. A data-driven mindset with experience using an ATS (Greenhouse preferred) to track, analyze, and report on pipeline metrics. Experience in a high-volume recruiting environment is strongly preferred. International recruiting experience is a plus. This is a hybrid role based out of our Waltham or Boston, MA office, with a requirement of at least two days per week in the office.The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$104,000&mdash;$130,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Manager, Talent Acquisition

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Constant Contact is on a mission to empower small businesses and nonprofits to grow.&nbsp; You’ll be part of a high-performing, customer-obsessed team working cross-functionally delivering on that promise.&nbsp; As the Operations Lead Constant Contact, you will operate as the strategic and operational right hand to the Group Vice President of a key strategic initiative. Acting as a cross-functional enabler and execution leader, you’ll drive alignment, resourcing, planning, and reporting across the strategic area. This role is essential in translating high-level strategy into actionable execution plans and ensuring measurable progress toward business-critical outcomes. &nbsp; What You'll Do: Strategic Operational Oversight Partner with the Group Vice President to drive cross-functional alignment and operational efficiency by identifying gaps and implementing scalable, streamlined solutions. Score and prioritize initiatives using cost/impact frameworks; assess feasibility and secure resourcing across Product, Engineering, Design, Marketing, and more. Proactively flag constraints, surface tradeoffs, and ensure initiatives are staffed and sequenced for success. Support validation and refinement of the corporate portfolio strategy by ensuring operational alignment and initiative feasibility across teams. Program &amp; Project Management Act as the connective tissue across teams, leading high-priority initiatives from planning through execution while ensuring alignment, accountability, and timely delivery. Lead Go-To-Market planning efforts, partnering with subject matter experts to drive readiness, launch coordination, and seamless operational execution. Data-Driven Insights Track and analyze key performance metrics tied to business impact, operational efficiency, and cross-functional alignment. Translate data into clear, actionable insights that inform strategic decisions and drive continuous improvement. Stakeholder Engagement &amp; Communication Develop and deliver executive-ready documentation, updates, and presentations for internal and leadership audiences on a weekly, monthly, and quarterly basis. Leverage AI tools to streamline reporting, synthesize insights, and improve communication speed and responsiveness across the organization. &nbsp; Who You Are: You have 7+ years of experience in strategic operations, business operations, program management, or roles—preferably in tech or fast-paced, matrixed environments. You bring deep experience in strategic execution: managing complex programs with multiple stakeholders, driving decision-making, and ensuring alignment with high-level business goals. A low-ego, high-impact leadership style with a strong sense of ownership and proactivity You are skilled in project/program management, business case development, process design, and execution under ambiguity. You communicate crisply and effectively, with a strong ability to distill complexity into executive-ready messaging. You are fluent in business metrics, resource modeling, and prioritization frameworks. You are highly organized, deadline-driven, and comfortable orchestrating moving pieces across multiple domains. You have proficiency in systems thinking, integration touchpoints, and the operational flow of cross-functional teams. You have working knowledge of strategic planning processes (e.g., MBRs, capacity planning, initiative intake). You proactively leverage AI to enhance output quality, improve turnaround times, and generate high-impact deliverables. #LI-HK1 #LI-RemoteThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$104,000&mdash;$130,000 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Principal Program Manager, Growth Initiatives

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Ready to turn your passion for sales into a career that empowers small businesses? Join Constant Contact's fast-paced, high-energy environment as an Inside Sales Representative. You will convert warm leads into loyal customers through a one-call close by actively listening, asking thoughtful questions, advising,&nbsp;and selling small businesses our best-in-class online marketing practices —all while growing your career with a company that promotes from within! We provide an&nbsp;uncapped commission&nbsp;plan,&nbsp;comprehensive training&nbsp;program and&nbsp;ongoing support to help you thrive! Additionally you'll receive a $1500 sign on bonus after successfully completing your first 90 days of employment. In the past year, over 40% of our Sales Consultants were promoted as a result of their performance. This&nbsp;hybrid role will report to our Boston, MA office 3 days a week. The start date for this role is October 6th with the first week of training in person at our Waltham, MA office. Do you have what it takes!?&nbsp; What you’ll do: Convert warm leads into paying customers through a high volume of outbound calls Close new business on a daily basis Inspire Small Business Owners all over the country to grow their businesses with our continually evolving suite of Digital Marketing Solutions Conduct needs analysis to determine how to best help prospects based on their needs and marketing challenges Who you are: 1+ years of relevant and successful sales experience Driven to meet and exceed sales objectives Motivated by a fast sales cycle Able to overcome objections Strong passion for helping small businesses succeed Exceptional and persuasive communication skills, both verbal and written Pay Transparency - All Full-Time Employees Base Salary: $46,000—$51,000 USD (Non-exempt; paid hourly) Commission: $20,000 annual on-target earnings for hitting the minimum quota;&nbsp;commission is uncapped $1500 sign on bonus Our top performers earn $125,000+ (salary + commission) annually!!&nbsp;Why You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Sales Consultant - Boston, MA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Ready to turn your passion for sales into a career that empowers small businesses? Join Constant Contact's fast-paced, high-energy environment as an Inside Sales Representative. You will convert warm leads into loyal customers in a one-call close by actively listening, asking thoughtful questions, advising,&nbsp;and selling small businesses our best-in-class online marketing practices —all while growing your career with a company that promotes from within! We provide an&nbsp;uncapped commission&nbsp;plan,&nbsp;comprehensive training&nbsp;program and&nbsp;ongoing support to help you thrive! Additionally you'll receive a $1500 sign on bonus after successfully completing your first 90 days of employment. In the past year, over 40% of our Sales Consultants were promoted as a result of their performance. This&nbsp;hybrid role will report to our Loveland, CO office 3 days a week. The start date for this role is October 6th with the first week of training in person at our Waltham, MA office. Do you have what it takes!?&nbsp; What you’ll do: Convert warm leads into paying customers through a high volume of outbound calls Close new business on a daily basis Inspire Small Business Owners all over the country to grow their businesses with our continually evolving suite of Digital Marketing Solutions Conduct needs analysis to determine how to best help prospects based on their needs and marketing challenges Who you are: 1+ years of relevant and successful sales experience Driven to meet and exceed sales objectives Motivated by a fast sales cycle Able to overcome objections Strong passion for helping small businesses succeed Exceptional and persuasive communication skills, both verbal and written Pay Transparency - All Full-Time Employees Base Salary: $46,000—$51,000 USD (Non-exempt; paid hourly) Commission: $20,000 annual on-target earnings for hitting the minimum quota;&nbsp;commission is uncapped Our top performers earn $125,000+ (salary + commission) annually!!&nbsp; &nbsp; #LI-HK1 #LI-HybridWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Sales Consultant - Loveland, CO

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!Ready to turn your passion for sales into a career that empowers small businesses? Join Constant Contact's fast-paced, high-energy environment as an Inside Sales Representative. You will convert warm leads into loyal customers in a one-call close by actively listening, asking thoughtful questions, advising,&nbsp;and selling small businesses our best-in-class online marketing practices —all while growing your career with a company that promotes from within! We provide an&nbsp;uncapped commission&nbsp;plan,&nbsp;comprehensive training&nbsp;program and&nbsp;ongoing support to help you thrive! Additionally you'll receive a $1500 sign on bonus after successfully completing your first 90 days of employment. In the past year, over 40% of our Sales Consultants were promoted as a result of their performance. This&nbsp;hybrid role will report to our Waltham, MA office 3 days a week. The start date for this role is either&nbsp;October 6th. with the first week of training in person at our Waltham, MA office. Do you have what it takes!?&nbsp; What you’ll do: Convert warm leads into paying customers through a high volume of outbound calls Close new business on a daily basis Close sales in a fast paced one-call close setting Inspire Small Business Owners all over the country to grow their businesses with our continually evolving suite of Digital Marketing Solutions Conduct needs analysis to determine how to best help prospects based on their needs and marketing challenges Who you are: 1+ years of relevant and successful sales experience Driven to meet and exceed sales objectives Motivated by a fast sales cycle Able to overcome objections Strong passion for helping small businesses succeed Exceptional and persuasive communication skills, both verbal and written Pay Transparency - All Full-Time Employees Base Salary: $46,000—$51,000 USD (Non-exempt; paid hourly) Commission: $20,000 annual on-target earnings for hitting the minimum quota;&nbsp;commission is uncapped Our top performers earn $125,000+ (salary + commission) annually!!&nbsp; &nbsp;Why You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Sales Consultant - Waltham, MA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Sales Development Representative (SDR), you’ll be the first point of contact in our sales cycle, responsible for inbound follow up or outbound prospecting into partner ecosystems, identifying qualified business opportunities, and fueling the sales pipeline for our Indirect Sales team. You’ll prospect into multi-domain and franchise organizations, engaging decision-makers and influencers across a variety of industries and geographies. This role is ideal for a self-starter, looking for a career in sales, who thrives on cold outreach, exceeds activity goals, and brings a blend of hustle, curiosity, and professionalism to every interaction. This is a hybrid role reporting to our Loveland, CO office 3 days a week Compensation includes a commission in addition to the hourly rate. What you'll do: Inbound Lead Engagement Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat. Qualify leads based on customer fit, business needs, and buying signals. Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact. Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel. Maintain a high speed-to-lead response time and actively monitor lead queues and routing. Outbound Prospecting &amp; Expansion Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers. Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform. Overcome objections and build trust with prospects through consultative outreach. Identify and qualify upsell and cross-sell opportunities within the existing customer base. Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement. Sales Operations &amp; Continuous Improvement Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM. Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up. Work with SDR leadership to refine lead scoring models, routing rules, and playbooks. Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality. Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies. &nbsp; Who You Are: 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment. Proven ability to generate and qualify leads through cold outreach. Entrepreneurial mindset—you’re excited to build new playbooks and go after untapped opportunities. Looking to kickstart a career in sales. Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams. Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets. Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus. Bonus: Familiarity with small business challenges and the digital marketing landscape. This is a hybrid (40 hr a week) role, requiring a minimum of 3 days per week in our Loveland, CO office. This isn’t just a sales job—it’s your launchpad for a long, successful career in tech sales. At Constant Contact, you’ll receive world-class training, take on real responsibility from day one, and thrive in a collaborative environment that encourages growth and development. You’ll help small businesses and partners unlock their full potential while driving success for one of the most trusted names in digital marketing and CRM. &nbsp; &nbsp;The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$22.12&mdash;$23.56 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Senior Analyst, Corporate Strategy, you will be instrumental in shaping Constant Contact's strategic direction and decision-making process to ensure the company remains competitive and achieves its objectives. Your responsibilities will include conducting comprehensive strategic analysis, combining qualitative research and quantitative assessments to support critical projects. You will also contribute to strategic initiatives and M&amp;A activities, while creating executive presentations, briefs, and fact packs to provide updates to leadership and the board of directors. &nbsp; What you’ll do:&nbsp; Drive strategic analysis: Lead both qualitative and quantitative analysis in support of strategic initiatives. Example activities include market research, competitive analysis, financial modeling, sensitivity analysis, and data and tending analysis.&nbsp; Track strategic initiatives: Collaborate with cross-functional teams and external teams to track strategic initiatives, strategic partnership activities, and M&amp;A efforts.&nbsp; Develop executive presentation: Prepare presentations, executive briefs, and fact packs for executive and BoD updates.&nbsp; &nbsp; Who you are: 3-5 years of relevant experience in a Corporate Strategy, Corporate Development, or strategic consulting role, preferably in a fast-paced SaaS or MarTech environment.. Proven ability to develop executive and board presentations, supported by an exceptional proficiency in synthesizing complex information with acute attention to detail.&nbsp; Proven experience with market research and competitive analysis, with ability to distill quantitative and qualitative data into relevant insights.&nbsp;&nbsp; Advanced financial modeling and analytical skills, including proven experience building robust financial models and sensitivity analysis to support strategic decision-making.&nbsp;&nbsp; Strong financial and business acumen.&nbsp; Exceptional ability to thrive in ambiguous and fast-paced environment, demonstrating strong time management skills with ability to adapt with rapidly changing priorities.&nbsp;&nbsp; Proficient with Microsoft Office (PowerPoint, Excel) and Google Workspace (GSuite). Think-Cell experience is preferred.&nbsp; The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$102,800&mdash;$128,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Analyst, Corporate Strategy

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Sr. Commercial Optimization Partner, you will play a pivotal role in evaluating and planning innovative strategies to drive significant revenue growth across Constant Contact's commercial functions. You will be instrumental in driving operational excellence through continuous iterations to our customer growth strategy and commercial execution. You’ll shape and ensure the realization of strategy into the processes of sales, customer success, and support teams coordinating the effective execution of growth initiatives and enhancing customer acquisition and retention within our diverse customer segments. You will serve as the voice and advocate for our commercial teams into our customer growth segments, ensuring growth strategy is harmonious with the realities of commercial operations.&nbsp; This role is critical in optimally aligning Constant Contact’s commercial execution to our growth strategy to exceed growth targets and deliver exceptional value to our customers. &nbsp; What you'll do: Strategic Growth Enablement Act as a key advocate for and collaborate closely with customer specific growth segments across Sales, Customer Success, and Customer Support to integrate new strategies. Serve as the primary liaison between the growth segments and sales, customer success, and support, ensuring that functional needs, priorities,&nbsp; and customer insights inform growth strategy planning and execution. Support the prioritization of growth initiatives within Commercialization functions to ensure alignment with overall business objectives. Ensure the robust execution of growth segment initiatives through Commercialization functions to drive sustained growth and improve customer retention. Advise growth segment teams on Commercialization processes and help shape the transition of growth segment strategy, playbooks, and deliverables into effective customer interactions. Lead the seamless transition and adoption of growth segment playbooks into functional on-the-job playbooks and daily operations. Provide hands-on assistance and guidance to Commercialization functions in the implementation of new growth segment initiatives. Provide feedback to adapt growth segment strategy in real time. Process Optimization &amp; Analysis Continuously analyze the effectiveness of existing Commercial processes, identifying key areas of execution success and opportunities for improvement. Proactively identify, champion, and drive improvements to our Commercialization processes, enhancing efficiency and effectiveness. Develop and document critical operational resources, such as clear rules of engagement, to ensure consistent and effective execution. Understand and recommend the application of AI within commercial processes to identify and implement work and time-saving improvements for commercial teams. Oversee the commercialization of the entire customer lifecycle, from acquisition to retention in alignment with our customer-specific growth segment strategies. Leadership &amp; Collaboration Demonstrate exceptional cross-functional collaboration, building strong relationships and fostering alignment across diverse teams. Exhibit strong communication skills, effectively conveying complex ideas and strategies to various audiences. Exemplify and drive accountability in cross functional working groups and in Commercial execution of growth initiatives Provide coaching, mentoring and authentically honest feedback to team members and colleagues, fostering a culture of continuous improvement to achieve operational excellence and development. Ensure that revenue strategy is meticulously aligned with overarching business objectives. &nbsp; Who you are: You have 7–10 years of experience in strategic operations, business operations, program management, or roles—preferably in tech or fast-paced, matrixed environments. You are a results-oriented strategist with a passion for driving revenue growth and operational excellence.&nbsp; You possess an exceptional understanding of commercial processes and can synthesize data-driven insights to inform strategic decisions.&nbsp; Your project management skills are strong, and you excel at overseeing the commercialization of the entire customer lifecycle. You are an exceptional cross-functional collaborator, capable of building strong relationships and fostering alignment across diverse teams.&nbsp; Your communication skills are highly developed, allowing you to effectively convey complex ideas and strategies.&nbsp; You consistently drive accountability in cross-functional working groups.&nbsp; You are energized by new challenges and are dedicated to making a tangible impact on business objectives and customer success. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$102,800&mdash;$128,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Commercial Optimization Partner

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a Senior Full Stack Software Engineer. You will be a crucial member of our 3rd party Integrations team, working with innovative tools, processes, and people to engineer platform services that are distributed and consumed on a massive scale. You will work with Product Owners, UX designers, and architects to build next-generation applications. Integrations are a core pillar of the Constant Contact Product. The Integrations team is responsible for driving organization-wide integration initiatives: e-commerce, CRM, fundraising, non-profit, and real estate related integrations. Integrations are a convenient and flexible way for SMBs to kick-start their marketing goals.&nbsp; *This is a flexible hybrid role based out of our Waltham, MA office &nbsp; What You’ll Do: Be a key contributor to a cross-functional, agile product delivery team Work in all areas of a technology stack: front-end, middle tier, and backend Deliver scalable and sustainable platform services Work on multiple 3rd party integrations in various verticals: e-commerce, non-profit, real estate, fundraising, CRM, etc. Collaborate with Product Managers, Architects, UX, and other engineers daily Participate in code reviews, design sessions, sprint ceremonies: backlog grooming &amp; planning, retro, standup Bring new ideas and innovations to adapt and scale in the technology space &nbsp; Who You Are: 8+ years of experience developing robust, scalable software applications in a SaaS environment. Extensive expertise in building responsive UI applications with React. Deep proficiency in back-end development using Java Spring/Spring Boot. Strong understanding of REST APIs. Comfort working with MySQL or similar relational database systems (RDBMS). Experience with database migration and management frameworks like Liquidbase, Flyway, or similar. Proficiency with unit testing frameworks (e.g., JUnit, Mockito). Well-versed in application authorization concepts like OAuth. Exceptional documentation skills, including creating design flows, architecture diagrams, sequence diagrams, and flowcharts. &nbsp; Bonus points for: Experience building applications with Python. Familiarity with integration testing frameworks such as Playwright. Working knowledge of AWS services, including EC2 instances, VPC, security groups, and cloud networking. #LI-HK1 #LI-HybridThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$108,400&mdash;$135,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Full Stack Software Engineer - Java and React

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We are looking for a dynamic and results-driven&nbsp;Sr. Marketing Manager to lead localized marketing efforts for our Canadian operations. This individual will own the strategy and execution of localized marketing programs, with a particular emphasis on performance marketing, ensuring that all initiatives are data-driven, ROI-focused, and aligned with both regional goals and global brand strategy. This role will work in close partnership with our local agency, leveraging their capabilities to execute world-class marketing programs across all channels. The ideal candidate combines a deep understanding of digital acquisition tactics with excellent project management, stakeholder collaboration, and cross-functional leadership skills. &nbsp; Key Responsibilities: Own Constant Contact Canada Marketing Lead the end-to-end marketing strategy for both direct acquisition and indirect/partner-led initiatives in Canada. Serve as the central marketing point of contact, aligning activities across internal and external stakeholders.&nbsp; Champion performance marketing as a key growth lever, ensuring tactics like SEM, paid social, programmatic, and retargeting are fully optimized. Project &amp; Stakeholder Management Serve as the primary marketing lead for Canada, coordinating efforts across internal teams, agencies, and external partners. Work with cross-functional teams (e.g.,paid media, creative, and site operations) to align marketing efforts with broader business objectives. Collaborate with the partner marketing team to develop co-marketing opportunities with Canadian partners. Data-Driven Optimization Analyze campaign performance and provide insights to optimize ROI and engagement. Track and report on key metrics, identifying areas for improvement and making data-backed recommendations. Use customer and market insights to refine strategies and enhance effectiveness. Brand Growth &amp; Local Presence Identify and capitalize on opportunities to enhance brand visibility in Canada, including events, digital campaigns and PR. Support local promotional activities and initiatives to drive engagement and awareness. Marketing Budget &amp; Spend Management Work with the General Manager to ensure marketing funds are allocated effectively and spent according to plan. Coordinate with finance and other teams to ensure accurate forecasting, reporting, and reallocation of budgets as needed. &nbsp; Qualifications: 5+ years of marketing experience, preferably in a B2B or SMB-focused environment. Strong understanding of the Canadian market and consumer behavior. Proven experience in campaign execution across multiple channels (email, digital, PR, I social media, events). Excellent project management skills with the ability to manage multiple initiatives simultaneously. Experience using project management tools to track progress and ensure alignment with business objectives. Analytical mindset with experience in performance tracking and optimization. Strong communication and collaboration skills, with the ability to work cross-functionally. Experience in budget management and financial reporting is a plus. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$135,000&mdash;$150,000 CADWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Marketing Manager, Canada

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!About the Role The Senior Manager of Billing, Retention &amp; PRP is a key leadership role responsible for driving operational excellence, reducing customer churn, and maximizing revenue recovery through strategic and tactical leadership in our Billing, Retention, and Payment Recovery Process (PRP) teams. This role requires a seasoned contact center leader with a proven track record in retention strategy, incentive design, and cross-functional collaboration to enhance the customer experience and business outcomes. &nbsp; What You'll Do: Leadership &amp; Operational Excellence Lead, mentor, and develop a&nbsp; team of leaders, and agents across Billing, Retention, and PRP functions. Provide day-to-day coaching, guidance, and development for leaders to ensure operational targets, KPIs, and service levels are consistently met or exceeded. Serve as an escalation point for highly sensitive customer cases, ensuring timely resolution and positive outcomes. Strategic &amp; Tactical Planning Design and execute retention, billing resolution, and payment recovery strategies that reduce churn, increase customer lifetime value, and maximize recoveries.Partner with Workforce Management, Training, and QA to ensure staffing, scheduling, and quality programs align with business needs.Leverage data analytics to identify trends, root causes, and improvement opportunities, implementing corrective action plans when needed. Incentives &amp; Performance Management Develop, implement, and manage performance-based incentive programs to drive retention saves, payment recovery rates, and billing accuracy. Monitor and track program effectiveness, making data-driven adjustments to maximize performance and ROI. Cross-Functional Collaboration Partner with Customer Success , Marketing, Finance, and Product teams to create proactive customer retention campaigns and targeted outreach strategies. Actively participate in executive-level planning and present operational updates, performance metrics, and business impact analysis to senior leadership. Customer Experience &amp; Innovation Champion a customer-first culture by continuously improving processes, policies, and agent enablement tools to enhance the customer journey. Drive adoption of innovative solutions, technology enhancements, and automation to improve efficiency and service quality. Foster a feedback loop between agents, leadership, and executives to ensure front-line insights drive strategic decision-making. Who You Are: Required Experience &amp; Skills 7+ years of call center operations experience, with at least 5+ years as a Senior Manager or higher in a high-volume, customer support or retention environment. Strong foundational call center experience with a deep understanding of workforce management, queue management, and service level optimization. Proven retention guru with expertise in building and executing strategic and tactical plans to reduce churn and increase engagement. Demonstrated success in creating and managing incentive programs tied to performance metrics. Exceptional leadership development skills, with a track record of coaching and growing leaders at all levels. Experience interfacing daily with front-line agents, mid-level leaders, and executive stakeholders. Strong business acumen and ability to analyze data to drive decision-making. Excellent verbal and written communication skills with the ability to influence across all organizational levels. Preferred Skills Experience in subscription-based SaaS or SMB-focused businesses. Expert with Salesforce CRM, Five9 or similar contact center platform, and Google Workspace. Familiarity with payment recovery processes, skip tracing best practices, and billing dispute resolution. Understanding of compliance requirements for customer billing and collections. Key Competencies for Success Strategic Vision: Ability to see the big picture while executing at the tactical level. Operational Rigor: Consistently delivers on KPIs and service level commitments. Customer Advocacy: Passionate about creating exceptional experiences that drive loyalty. Change Leadership: Adapts quickly to evolving priorities in a high-velocity environment. Collaborative Influence: Works effectively across departments to achieve shared goals. Why You'll Love This Role: You’ll be at the center of driving customer loyalty and revenue protection for Constant Contact. This is a high-impact position where you will lead dynamic teams, partner with executives, and directly influence the strategies that keep our customers engaged, satisfied, and retained.The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$93,200&mdash;$116,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Operations Manager - Billing, Retention and PRP

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a Senior Product Manager to spearhead the company’s Mobile App.&nbsp; Our team structure includes a dedicated product leader for each growth pillar, supported by designers and research who work closely with our engineering, marketing, sales, and support counterparts. We operate in cross-functional teams to ensure alignment and rapid execution.Within the wider Constant Contact ecosystem, the Growth function serves as a critical bridge between our core product experience and our business objectives. We work closely with Product teams focused on specific capabilities to ensure features are optimized for growth, with Marketing to align on acquisition strategies, with Sales to support conversion, and with Customer Success to drive retention and expansion.&nbsp; The role involves setting a Product strategy for the Mobile App and executing.&nbsp; This Senior Product Manager will be instrumental to our team's success by: Product leadership: Elevate our entire Product team's mobile capabilities and thinking. Getting to Product-Market fit: Setting a clear and pragmatic direction for transforming our mobile Apps into digital marketing category leaders. We need to redefine how our customers can use this platform to deliver results for their small businesses. Enabling faster execution: Accelerating our mobile initiatives through focus and outcome-oriented approach. Cross-functional collaboration: Acting as the champion for the Product vision through the Mobile Apps and ensure successful execution across product, design, engineering, marketing, support, and sales to create a seamless mobile experience that delivers. Optimizing Mobile Funnel: In addition, this person will need to balance mobile App innovation and development with funnel optimization. &nbsp; What You'll Do: Set Direction: Given an overarching Product vision, this person will build the future mobile App strategy to active, engage and retain users, especially mobile-only users.&nbsp; Improve Mobile Customer Workflows: Lead efforts to improve customer workflows that empower small businesses to achieve results in less time. Includes optimizing existing and established new customer journeys and workflows. Engagement, Retention and Monetization are all important considerations in our future Mobile App strategy.&nbsp; Redefine User Experience: Champion a user-centric approach to all product development and level up our Mobile App UX crafting an industry leading experience. &nbsp; Who You Are: Minimum 5 years of Product Management experience with demonstrated success driving Mobile Strategy and mobile growth metrics for SaaS and/or consumer/SMB mobile applications. Proven track record of bringing B2B SaaS and SMB products to market is a must. &nbsp;Ability to empathize with users and champion their needs throughout the Product Discovery process High standards for Design &amp; UX - Strong understanding of mobile design principles and ability to champion exceptional user experiences that drive engagement and conversion. Cross-Functional Collaboration - Proven ability to work effectively with design, engineering, marketing, support, and sales teams to deliver cohesive user experiences. Data-Driven Decision Making - Strong analytical skills with experience using product metrics and user insights to inform strategic decisions and measure impact. Demonstrated ability to influence product and engineering organizations and navigate complex, ambiguous challenges Ability to thrive in fast-paced, collaborative, agile environments Strong communicator, and capable of balancing excellent design with timely delivery #LI-HK1 #LI-RemoteThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$119,240&mdash;$149,050 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Senior Product Manager - Mobile App

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!We have an opening for a strategic and execution-oriented Director of Marketing, Web &amp; Product Engagement to own the vision, strategy, and roadmap for Constant Contact’s growth and web experience. This role will be responsible for building a high-converting digital storefront that seamlessly connects site experiences into our product. You will serve as the connective tissue between Product, Growth, and Product Marketing, ensuring our website and conversion flows are optimized to accelerate customer acquisition. You will partner closely with cross-functional stakeholders in Engineering, Analytics, and Design to define requirements, prioritize opportunities, and deliver frictionless experiences that scale. The ideal candidate combines a deep understanding of SaaS growth with a strong product management toolkit and thrives in fast-paced, test-and-learn environments. What You'll Do: Define and own the product roadmap for the Constant Contact web-to-product funnel, including trial signup, pricing experimentation, account creation, and mid-market flows. Partner with Growth, Product, lifecycle marketing and Product Marketing to align roadmap priorities with acquisition and conversion goals. Drive experimentation and testing to validate hypotheses and accelerate funnel performance. Collaborate with Engineering, Design, and Analytics to deliver features and experiences that reduce friction and increase conversion. Champion a mobile-first approach to ensure our experiences meet the expectations of today’s small businesses. Establish and track KPIs such as visitor-to-trial conversion, trial-to-paid conversion, and incremental adds. Act as a bridge across Growth and Product, fostering alignment and clear execution accountability. Who You Are: 8+ years of experience in product management, digital commerce, or SaaS growth roles. Proven track record of delivering product roadmaps that drive measurable improvements in customer acquisition. Strong expertise in conversion rate optimization, A/B testing, and digital user journeys. Experience working with cross-functional partners in Marketing, Product, and Engineering. Data-driven mindset with the ability to translate insights into product strategy. Exceptional leadership, communication, and stakeholder management skills. Familiarity with experimentation platforms, analytics tools, and CMS/commerce systems a plus. 5 years of people management experience #LI-HK1The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$172,400&mdash;$215,500 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Director of Marketing, Web & Product Engagement

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a&nbsp;Retention Specialist at Constant Contact, your role is to become a trusted advisor and advocate for our customers at a critical decision point. You will engage directly with customers expressing an intent to cancel or downgrade, and through your consultative, empathetic, and solutions-driven approach, you’ll help them rediscover the value of our platform. This position is pivotal in preserving revenue, reducing churn, and ensuring our customers feel heard, supported, and successful. This is not an entry-level position. You must demonstrate seasoned judgment, advanced negotiation techniques, and a deep understanding of how our platform supports small businesses and nonprofits.This is a remote role which starts on November 17th.&nbsp;The hourly rate ranges from $17 - $20 per hour plus commission. Performance based increases are available within the first year. There is an initial 90 day attendance policy. What You’ll Do Customer Retention Excellence Respond promptly and professionally to customer retention inquiries via phone, email, and Salesforce cases, focusing on delivering positive customer outcomes. Handle Save Opportunities Manage inbound calls from customers requesting cancellation or downgrade. Apply problem-solving and retention techniques to overcome objections and highlight solution-based value. Tailored Consultative Support Identify the customer's industry, pain points, and usage trends to personalize your messaging and propose marketing strategies that align with their business goals. Execute Retention Strategies Leverage a structured offer tree, active listening, and product knowledge to recommend relevant features, services, or account optimizations. Offer Management &amp; Compliance Use save offers judiciously based on call type, business rules, customer potential, and historical engagement data. Cross-Functional Collaboration Work collaboratively with Billing, Tier 1, Customer Success, and Product Support teams to resolve any underlying customer issues driving churn. Insights &amp; Special Projects Track cancellation reasons, identify trends, and participate in pilots or process improvements that enhance customer satisfaction and business performance. What You Bring 2+ years in a Customer Retention, Inside Sales, or Account Management role (preferably in a SaaS, tech, or subscription-based business) Strong verbal and written communication skills with a proven ability to handle sensitive customer conversations confidently Demonstrated experience with save-rate driven metrics or quota-based goals Ability to navigate difficult conversations and turn negative experiences into positive outcomes Strong analytical thinking with the ability to assess account history, campaign effectiveness, and billing patterns Familiarity with Salesforce, customer lifecycle stages, and CRM best practices preferred A growth mindset—someone who learns quickly, adapts in a fast-paced environment, and thrives on hitting goals Performance Metrics (Industry Best Practices) Save Rate Target: 40%+ on qualified cancellation calls Talk Time Goal: 8–12 minutes average to allow for consultative interactions Customer Satisfaction (CSAT): ≥90% Retention Offer Usage: Within compliance of offer policy and guidelines 7-Day Stick Rate: Key retention validation metric (customer remains post-interaction) Why This Role Matters Retention Specialists are the frontline defense against revenue loss. Your ability to retain customers directly contributes to our business sustainability, customer trust, and brand reputation. You will be equipped with tools, training, and real-time data insights to help you succeed in delivering measurable impact—while advocating for and celebrating our customers. Why Join Constant Contact At Constant Contact, we don’t just help small businesses market smarter—we help them stay in business. You’ll be part of a passionate, high-performing team that drives retention through meaningful conversations, proactive problem-solving, and customer-focused strategy. &nbsp;The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$17&mdash;$20 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Retention Specialist

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.&nbsp;There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.&nbsp; Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!As a Workplace Experience Associate you will help support the various touch points employees have with the workplace environment, whether that’s in the physical office or the digital workplace. Our employees are your customers and you will manage daily operations to create a workplace that increases individual well-being, personal productivity, and organizational effectiveness. We are seeking an autonomous, energetic and communicative Workplace Experience (WEx) for our Gainesville, Florida location. This is a part-time role (20 hrs/wk) with the opportunity to influence your own schedule. This will alway be a part time role.&nbsp; The team is distributed across the U.S. so your direct teammates and managers are not on site with you day-to-day, this requires a high level of site ownership and strong, proactive communication as well as the ability to respond effectively in the moment.&nbsp; &nbsp; What You’ll Do: Act as the first point of contact to meet and greet guests, answer all incoming calls, help visitors and vendors gain access to the building. Submit work orders and collaborate with cross-functional teams to address facility issues. Plan + support employee events including catering, booking resources, reservations, and event coordination.&nbsp; Order and maintain office spaces and amenities (snacks &amp; beverages)Manage incoming shipments and coordinate pick up and delivery of express mail (UPS, FedEx) Partner closely with IT and HR Ops team in the distribution and collection of company equipment&nbsp; Leverage ticket management system and approved productivity tools to address and support employees and their requests and concerns Process purchase orders and invoices for your site to ensure internal compliance and service continuity&nbsp; Drive Community Social Responsibility (CSR) initiatives in line with company values, and in collaboration with HR and Marketing teams &nbsp; Who You Are: 2 Years work experience, customer service focus preferred Organized, collaborative, proactive Flexible and quick to learn Experience with Google Suite is preferred The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$20&mdash;$25 USDWhy You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.&nbsp; Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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