commercetools is the leading composable commerce platform, allowing companies to dynamically tailor and scale shopping experiences across markets. We equip some of the world’s largest businesses with tools to future-proof digital offerings, reduce risks and costs, and build outstanding experiences that drive revenue growth. 

Headquartered in Munich, commercetools has led a global renaissance in digital commerce by combining cloud-native, technology-agnostic, independent components into a unique system that addresses specific business needs. We empower brands ––  including Audi, Danone, Eurorail, NBCUniversal, Sephora and Volkswagen Group –– to stay ahead of changing consumer and buyer behavior. 


Senior Frontend Solutions Architect (Post-Sales)

BDR Manager

Senior Partner Sales Manager

Staff Support Engineer

E-commerce Operations Specialist

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures The Opportunity:&nbsp; We are transforming our traditional office management function into a modern Workplace Experience team, with a practical and highly service-oriented approach. As a Workplace Experience Specialist, Global, you will be a strategic partner in creating a positive workplace experience across all our hubs. You will work closely alongside our Global Workplace Experience Lead ensuring our hubs across the globe are fit for purpose in line with our Global Workplace Experience Strategy. You will also be a key team member in our Berlin office, making sure day to day operations run smoothly. This is a full time role, requiring 5 days a week in our Berlin Office. This role will require occasional travel to our global hubs outside of Germany.&nbsp; Your Mission: Reporting to the Global Workplace Experience Lead, you will be instrumental in designing and delivering exceptional workplace environments: Autonomously lead and support global projects, such as: new office searches, moves, and new office setups, ensuring alignment with our Global Workplace Experience Vision.&nbsp; Act as a backup and provide essential support to local Workplace Experience teams across our international hubs (Berlin, Munich, London, Valencia, Melbourne, Boston), ensuring a high level of service delivery. This may involve travel to various hub locations as needed. Together with a team, drive day to day operations in our Berlin office, ensuring a welcoming environment that supports our hybrid working model.&nbsp;&nbsp; Contribute to the development, review, and implementation of global workplace standards, policies, and guidelines.&nbsp; Work closely with cross-functional teams including IT, People, Executive Leadership, and Chief Excitement Officers (CXOs) and other enabling functions, to enhance employee experience and engagement within the offices.&nbsp;&nbsp; Support the seamless integration of our Hybrid workstyle within the physical office environments, ensuring spaces facilitate meaningful in-person collaboration, team meetings, and working sessions.&nbsp;&nbsp; Work closely with the Global Workplace Experience Lead, assisting with strategic planning, data analysis, and day-to-day operational support.&nbsp;&nbsp; Proactively identify opportunities for improvement in the global workplace experience and propose practical, employee-centric solutions.&nbsp;&nbsp; Contribute to a workplace culture that fosters employee motivation, knowledge transfer, engagement, mental health, and effectiveness.&nbsp;&nbsp; What You Need to Succeed: Proven experience in workplace experience, office management, or facilities management, ideally within a fast-paced, global, or multi-location technology company. Demonstrated strong project management skills with a track record of autonomously leading initiatives from conceptualization to successful execution, ensuring deadlines and budgets are met.&nbsp;&nbsp; A highly proactive self-starter with the ability to autonomously lead projects and manage multiple priorities effectively with minimal supervision.&nbsp;&nbsp; A high level of service orientation, consistently prioritizing the employee experience and seeking solutions to enhance comfort, productivity, and engagement. Excellent written and verbal communication skills, with the ability to build strong relationships and collaborate seamlessly with diverse stakeholders across all levels and functions.&nbsp;&nbsp; High degree of flexibility and adaptability to changing needs, priorities, and company growth, including a willingness to travel to various hub locations as required.&nbsp;&nbsp; A solid understanding of hybrid work models and a passion for creating inclusive office environments that support both in-person and remote collaboration.&nbsp;&nbsp; Fluency in English and German. &nbsp;We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Workplace Experience Specialist, Global

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We're curious and innovative, we take risks and grow from our failures The Opportunity: We’re looking for a detail-oriented and data-driven Revenue Operations Analyst, reporting to the VP of Revenue Operations, you will support the global GTM organization. Key responsibilities include leading the commission process, driving AI-enabled RevOps transformation, and supporting training initiatives. Your mission is to connect people, processes, and data — leveraging AI tools and insights to streamline workflows, improve decision-making, and accelerate revenue growth. You will work cross functionally with Sales, Finance, HR to ensure accurate and timely compensation calculations and statements.&nbsp; You are an ideal candidate if you think two steps ahead, are a true team player, and can work under pressure without losing sight of detail and business guidelines. Your Mission: Own and manage all commission calculations &amp; inquiries. Calculating and auditing commissions monthly to ensure accuracy and compliance Support designing, modeling, implementing and maintaining variable compensation plans in partnership with finance and HR teams. Optimize commission technology by embedding AI-driven error detection, predictive accrual models, and scenario simulations to reduce gaps and improve scalability. Streamline processes and timelines in line with strategy and cross-functional teams. Partner with Finance to use machine learning forecasting models to anticipate commission expense trends and validate payouts. Become an expert user across the GTM tech stack and champion AI-powered features (e.g., predictive analytics around opportunity scoring, natural language query dashboards, Gemini AI Agents). Develop and own the RevOps training agenda covering tools, processes, and AI literacy — ensuring GTM teams adopt automation and insights effectively. Create AI-enabled playbooks to guide AEs, FLMs, and BDRs in areas such as pipeline hygiene, opportunity qualification, and forecast accuracy. Embed AI into the day-to-day of GTM and RevOps, such as: Pipeline health monitoring with anomaly detection. Churn prediction models for Customer Success. Deal scoring and prioritization using predictive analytics Territory optimization between account assignments and REP location Automated dashboarding for real-time performance insights and forecast accuracy Provide assistance to internal stakeholders during rollout of initiatives and strategic projects, especially AI-driven pilots and process redesigns. Support GTM stakeholders with day-to-day inquiries, including AI-assisted data exploration and reporting. &nbsp; What you need to succeed: Bachelor’s degree in Business, Finance, Data Analytics, or a related field. Experience in Commissions, sales operations, data analytics, or a similar analytical role. Proficiency in CRM software (e.g., Salesforce) and data analysis tools (e.g., Excel/Google Sheets) Experience using Commissions software (eg. Xactly, Captivate, SPIFF) and AI functionality in these tools Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data into actionable insights. Excellent communication skills and ability to work efficiently with cross functional teams in a fast paced, high growth environment Curiosity and openness to adopting new AI-driven approaches to improve workflows and drive deeper analytical insights.&nbsp; Nice to have: Prior experience in a SaaS or high-growth technology company Familiarity with GTM tech stack (productivity, intelligence, forecasting, etc.). Experience with AI tools (e.g., ChatGPT, Gemini, Clari, Outreach, Gong, etc.). Basic coding skills (SQL, Python, R) to interact with data pipelines and train/test AI models. *Please note that the salary listed pertains to base payUS Pay Range $90,000&mdash;$110,000 USD

Revenue Operations Analyst

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London and we are offering a hybrid working model with a minimum of 3 days per week in our Holborn office. &nbsp; Your Mission: Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What you need to succeed: Business fluent communicator in both German and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Business Development Representative - DACH

&nbsp; Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers:&nbsp;We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures The Opportunity: We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London and we are offering a hybrid working model with a minimum of 3 days per week in our Holborn office. &nbsp; Your Mission: Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What you need to succeed: Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package:&nbsp;Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚&nbsp;Academy:&nbsp;Regular training sessions, access to Coursera and Babbel training courses 🙌&nbsp;Our Benefits:&nbsp;Check them out&nbsp;here ⌚️&nbsp;Flexibility:&nbsp;Morning person or night owl? We believe in outcome and motivated employees 🚀&nbsp;Mindset &amp; Growth:&nbsp;A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a&nbsp;wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Business Development Representative

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity:As our TypeScript Engineer, you’ll work closely with our Product Manager and Omnichannel Leader to enable retailers to use commercetools’ solutions across channels. You’ll work closely with enthusiastic and experienced retail specialists in an agile and international environment with a modern, evolving tech-stack. If you work with passion, love clean code, and like to understand the big picture, this role is a great match! &nbsp; This role offers a hybrid work environment with three days a week in our London office. &nbsp; Your Mission: Design and develop scalable and secure payment systems to handle financial transactions securely and efficiently in a multi-tenant Cloud/SaaS environment Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more Work closely with Product Management to understand the business needs and find appropriate technical solutions Contribute to the definition of the team roadmap Ensure that functional and non-functional requirements (performance, security) are met Work with engineers from different teams to ensure technical excellence of the whole platform Take part in on-call rotation (with the worldwide distributed team) for production systems &nbsp; What you need to succeed: Experience as a backend engineer with Typescript Solid understanding of parallel and asynchronous programming, as well as non-blocking I/O Experience in developing REST API’s and knowledge of scalable architectures Knowledge of document databases (MongoDB) and API interaction tools (such as Postman, or similar) Fluent written and verbal English language skills for work in international teams The aspiration to constantly improve yourself and learn new technologies and concepts A good understanding of Agile methodologies and participation in sprint events Ability to work in a hybrid environment - remotely for development but commuting to a London lab for physical device work &nbsp; Nice to have: Experience with MACH principles and solutions composed in MACH environments Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2 Experience integrating, implementing, and supporting at least one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Backend Typescript Engineer (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a new addition to our Customer Success team in London, Berlin, or München to work with our customers to thoroughly understand their business and needs and help them maximize the value from commercetools. As our Customer Success Manager, you will bring the voice of the customer back to the business and act as the intermediary between the customer and commercetools. You will engage across internal teams like Sales, Support, Product, and Marketing, while also working closely with senior customer stakeholders and their various business units. You will nurture and strengthen customer relationships and take responsibility for your customers’ desired short- and long-term business outcomes to deliver on ROI and generate ongoing, meaningful business value. This role offers a hybrid work environment with three days a week in our local office. Your Mission: Create and maintain a diverse set of relationships across customers in various industries, being chiefly responsible for positioning commercetools as a trusted strategic partner Manage a multimillion-euro book of business with high-value customers while understanding their strategic goals and taking an active role in helping them accomplish these Identify business opportunities and pursue customer growth as well as support retention goals through the delivery of value Partner with customers to create Strategic Customer Account Plans to accelerate their commerce targets with value at the forefront, supported by success metrics and clear governance processes Facilitate business reviews with decision-makers and business champions, where we demonstrate the value realized, codify corrective action plans where necessary, and plan for partnership growth Research customer industries to provide strategic insights and recommendations that align with customer goals. Establish yourself as a consultative partner, offering advice and insights to steer customers towards successful outcomes Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Educate and help customers understand the business value of new features in line with their business cases Maintain a real-time understanding of your customers and their adoption of our platform – Collecting and communicating customer input and requirements for new features to our Product team Act as an intermediary and orchestrate internal teams and motions across your account portfolio. In particular, you will work in lockstep with our Implementation Success team to unlock value quickly, our Expert Services team to deliver continuous improvements, as well as our Renewal Managers to ensure successful renewals &nbsp; What you need to succeed: Experience in either a Customer Success, Technical Consulting, Training, or Pre-sales role within a SaaS environment Recent and relevant retail or e-commerce experience is required (ideally having been part of a commerce re-platforming previously) including high-level technical knowledge of e-commerce solutions A confident and empathetic communicator in English and German with excellent presentation skills and a high degree of customer orientation A strong blend of business and technical knowledge to work with a variety of customers and stakeholders Willingness to travel (approx. 30%) A structured and proactive working style with the ability to work both independently as well as part of a cohesive team Team player who enjoys working in an international and growing tech/software environment with distributed team members across the globe Ambitious with an appetite for continuous improvement Fluency in German Nice to have: Familiarity with similar e-commerce solutions Fluency in French &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Customer Success Manager (m/w/d)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: As the Director of Customer Success for the EMEA region, you will be the executive leader responsible for the entire post-sale customer journey. Your mission is to build and lead a world-class organization that lives by our mantra:&nbsp;Keep the Customer, Engage Them, and Grow Them. You will drive the regional strategy, ensuring we deliver on our value promises of Commerce Growth, Commerce Efficiency, and Resiliency &amp; Trust. By leading our Heads of Customer Success Management and the Head of Expert Services, you will create a unified, value-driven organization that ensures customers launch successfully, adopt our platform deeply, and achieve measurable business impact, leading to world-class retention and growth. This role offers a hybrid work environment with three days a week in either our Berlin or London office. &nbsp; Your Mission: Partner with the VP of Customer Success and your counterparts in the Americas and APAC to develop and implement a cohesive global strategy. Own the execution of this strategy for the EMEA region, translating global goals into regional success Take full ownership of meeting best-in-class regional targets for renewals and upsell/cross-sell. You will be tasked with retaining and expanding our existing customer base to drive gross and net revenue retention Lead, mentor, and inspire a team of senior leaders, including two Heads of Customer Success Management and one Head of Expert Services. Foster a culture of excellence, accountability, and collaboration Own the full P&amp;L for the EMEA Expert Services (Professional Services) team. Oversee the Head of Expert Services to ensure profitable growth and the successful delivery of our packaged and add-on services, such as Solution Architecture &amp; Design and Launch Readiness Reviews Ensure your teams are experts in the commercetools Value Drivers Framework. Guide them in proactively identifying customer objectives and translating our platform’s capabilities into tangible business outcomes like increased conversion rates and lower Total Cost of Ownership (TCO) Develop our customers into advocates who will take part in marketing activities, provide high CSAT scores, and speak to prospects about their positive experience with commercetools Partner with our global Strategy and Operations teams to continuously improve processes, reporting, and playbooks. Champion the use of Gainsight to ensure a data-driven approach that highlights customer health, identifies risk, and informs forecasting Serve as the executive sponsor for our most strategic EMEA customers. Build and maintain strong relationships with C-level executives, acting as a trusted advisor and the ultimate point of escalation Forge strong partnerships with Sales, Renewals, Product, and Marketing to ensure a seamless customer journey. Provide critical voice-of-the-customer feedback to inform our product roadmap and go-to-market strategy &nbsp; What you need to succeed: Experience in Customer Success, Account Management, or Professional Services within an enterprise SaaS or enterprise software environment Experience directly managing senior managers and leaders of customer-facing teams. You have a demonstrated ability to hire, coach, and develop leadership talent Experience leading both relationship-focused (CSM) and technical (Solution Architecture, Technical Account Management) teams. You are comfortable discussing complex technical concepts and tying them to business value Deep knowledge of the digital commerce ecosystem, including e-commerce platforms, composable commerce, MACH architecture, and the challenges faced by modern retailers and brands The ability to engage and build trust with senior executives (CIO, CTO, CDO) at enterprise-scale customers. You are a compelling storyteller who can articulate value and demonstrate ROI You can create a long-term vision for your region while also managing the day-to-day operational rigor required to run the business effectively You have a strong background in implementing and managing value-based Customer Success programs. Experience with CS platforms like Gainsight is essential You are customer-obsessed and have a fundamental belief that our success is intrinsically linked to the success of our customers If you are a strategic, empathetic, and results-oriented leader who is passionate about building high-performing teams and helping customers thrive, we encourage you to apply. Join us in shaping the future of commerce. &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Ownership:&nbsp;We believe in giving you the space to shape how you work, trusting you to create impact that matters 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Director of Customer Success (m/w/d)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures Please note:&nbsp;We can provide sponsorship and relocation assistance for those relocating to Valencia. The Opportunity: We are seeking two Engineering Managers to lead their team's through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. These roles are open due to team splits (we want it to be a valuable experience for all!) and internal movement to exciting new roles. We'd love to learn about your background and interests, then align together on what team suits you best.&nbsp; Teams: 1. Customers:&nbsp;Provides customers the means to model and manage their customers, both in B2C and B2B scenarios. 2. Developer Enablement: Building Software Development Kits (SDKs), Platform Insights, and API extensibility tools for commercetools developers. 3. Search: Develops customer-facing search APIs for the purpose of product catalog discovery, using Scala and Elasticsearch. &nbsp; Your Mission: Responsible for the people and culture in your team: You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building&nbsp; You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions You conduct great 1-1 with your engineers&nbsp; Responsible for the delivery and the processes of your team: You are crucial for getting things rolling and ensuring a smooth delivery&nbsp; You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager Champion our tech vision and consult the engineers accordingly Collaborative with Engineering Managers of other teams, Tech Leads, Agile Coaches, a People Business Partner, Head of Engineering, and the CTO What you need to succeed: Multiple years of experience as a manager of software engineers in a distributed product team An engineering background with ability to hands-on code Capable of hands-on coding where possible (e.g. review PRs, smaller tasks, pairing), software architecture, and system design Track record and passion for growing, coaching, and mentoring your team An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade-offs and how they can support a smooth delivery of your team’s goals Excellent communication skills and an empathetic and self-reflective mindset Fluent written and spoken English skills to work in an international environment Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies&nbsp; Nice to have: Experience in the commerce industry We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out by office here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Engineering Manager  (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures Please note:&nbsp;We can provide sponsorship for those relocating to Berlin. The Opportunity: We are seeking two Engineering Managers to lead their team's through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. These roles are open due to team splits (we want it to be a valuable experience for all!) and internal movement to exciting new roles. We'd love to learn about your background and interests, then align together on what team suits you best.&nbsp; Teams: 1. Customers:&nbsp;Provides customers the means to model and manage their customers, both in B2C and B2B scenarios. 2. Developer Enablement: Building Software Development Kits (SDKs), Platform Insights, and API extensibility tools for commercetools developers. 3. Search: Develops customer-facing search APIs for the purpose of product catalog discovery, using Scala and Elasticsearch. Your Mission: Responsible for the people and culture in your team: You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building&nbsp; You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions You conduct great 1-1 with your engineers&nbsp; Responsible for the delivery and the processes of your team: You are crucial for getting things rolling and ensuring a smooth delivery&nbsp; You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager Champion our tech vision and consult the engineers accordingly Collaborative with Engineering Managers of other teams, Tech Leads, Agile Coaches, a People Business Partner, Head of Engineering, and the CTO What you need to succeed: Multiple years of experience as a manager of software engineers in a distributed product team An engineering background with ability to hands-on code Capable of hands-on coding where possible (e.g. review PRs, smaller tasks, pairing), software architecture, and system design Track record and passion for growing, coaching, and mentoring your team An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade-offs and how they can support a smooth delivery of your team’s goals Excellent communication skills and an empathetic and self-reflective mindset Fluent written and spoken English skills to work in an international environment Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies&nbsp; Nice to have: Experience in the commerce industry We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out by office here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: Ready to help shape the future of a vibrant, globally connected office? We’re looking for an energetic and proactive Executive Assistant &amp; Workplace Experience Specialist to join our team in London! In this exciting role, you'll support our Chief Product Officer (CPO) with key administrative tasks, scheduling, and travel coordination, while collaborating with a diverse, international team across the US and Europe. As the CPO is the Executive Sponsor of our London office, you will also be at the heart of our dynamic workspace, ensuring everything runs smoothly, organizing engaging events, and nurturing a thriving office culture.&nbsp; If you're passionate about making a real impact and building something amazing, we’d love to have you on board! This role is in-person (Monday - Friday) in our London Office. &nbsp; Your Mission: Executive Assistant: Manage the CPO’s complex calendar, scheduling meetings, appointments, and events with precision Coordinate both domestic and international travel, handling flights, accommodation, transportation, and detailed itineraries Oversee and prioritize the CPO’s inbox, ensuring timely responses and addressing urgent matters efficiently Act as a gatekeeper for internal and external communications, filtering and prioritizing information as necessary Organize and maintain confidential information and documents with care and discretion Assist in planning and organizing events, workshops, team-building activities, and company-wide initiatives Cultivate strong relationships with key stakeholders to facilitate smooth task coordination Handle various administrative tasks such as expense reports, document filing, and other day-to-day operations Workplace Experience: Create a welcoming and inclusive office environment Oversee visitor management, employee onboarding, and administration for office access Ensure our office is equipped with supplies and equipment needed to support our hybrid workstyle.&nbsp; Liaise with building management and external vendors for maintenance, repairs, and upgrades Working in collaboration with the global Workforce Experience team, develop and implement office policies and procedures to maintain a smooth and productive environment Work closely with Workplace Experience team members at other locations to ensure consistency and share best practices across the company Organize office events and coordinate catering to create a lively and engaging workspace What you need to succeed: Robust experience in administrative roles such as executive assistant, office management, administrative coordinator, hotel industry, event management, or personal assistant Strong communication skills and the ability to interact effectively with staff, vendors, and visitors Proven track record of managing multiple tasks, prioritizing work, and adapting to interruptions Experience organizing small events or meetings, such as team gatherings or client events Excellent problem-solving abilities, patience, and adaptability Ability to handle unexpected situations like technical issues or last-minute requests with a proactive approach Nice to have: Familiarity with office technology (printers, phones, video conferencing tools) and software such as Google Workspace &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Executive Assistant and Workplace Experience

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: Ready to make an impact at the center of a fast-growing global company? We’re looking for an experienced and proactive Executive Assistant &amp; Workplace Experience to join our Boston team. In this role, you’ll primarily support our Chief Operating Officer (COO) and Chief Customer Officer (CCO) with high-level executive support while also taking ownership of the daily rhythm, culture, and operations of our new Boston hub. You’ll act as a trusted partner to two global leaders, and as a local driver of workplace experience, ensuring the office is a vibrant, productive, and welcoming environment. In addition to working closely day to day with the COO and CCO, you will work in close collaboration with our Europe-based Global Workplace Experience team. This role is in-person (Monday - Friday) in our Boston Office. &nbsp; Your Mission: Executive Assistant (primary focus – 70%) Manage complex calendars, meetings, and priorities for the COO and CCO Coordinate international and domestic travel, preparing detailed itineraries Act as gatekeeper for internal and external communications, ensuring timely responses and follow-through Prepare and organize materials for leadership meetings and events Handle confidential information with discretion and professionalism Build strong relationships with stakeholders across the US and Europe Support executive initiatives and special projects as needed Workplace Operations &amp; Culture (secondary focus – 30%) Partner with our Europe-based Workplace Experience team to ensure the Boston office operations run smoothly, while ensuring the office supports a hybrid, collaborative workstyle Serve as the point person for employees, visitors, and vendors, creating a welcoming and professional environment Contribute to organizing engaging events, team gatherings, and cultural initiatives that bring the Boston team together &nbsp; What you need to succeed: Proven experience as an Executive Assistant supporting senior executives (C-level strongly preferred) Strong organizational and prioritization skills, with the ability to manage multiple tasks under pressure Exceptional communication skills and ability to work confidently with executives, co-workers, and external partners Experience coordinating meetings, travel, and events across multiple time zones A proactive, solutions-oriented mindset with strong problem-solving skills Ability to handle confidential matters with discretion and professionalism Willingness to contribute to workplace operations and culture-building &nbsp; Nice to have: Experience with office or workplace operations, hospitality, or event coordination Familiarity with tools such as Google Workspace and modern office technology &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. &nbsp; Please note our salary range pertains to base pay.US Pay Range $87,000&mdash;$109,000 USD

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures This role offers a hybrid model of 3 days in our Berlin office a week. &nbsp; Excited to relocate? We’re happy to sponsor visas for our Berlin office. The Opportunity: As the Principal Engineer Cloud Architecture, you’ll work on challenging technical problems of an ambitious product. Our customers can choose to consume our APIs on GCP or AWS, and we offer multiple regions for each. Our product teams should be able to deploy and operate their services efficiently across them all. You help offer them the infrastructure they need to be successful. Your Mission: Enable (new) teams to deploy their services across multiple clouds and multiple regions Ensure our infrastructure teams offer tooling and guidance to get new services started quickly Identify gaps in the cloud infrastructure we offer to our internal teams, and identify and implement suitable solutions together with the infrastructure teams Have an overview of cloud spending, help teams keep track, and identify opportunities to use cloud resources more efficiently Identify learning needs/skills gaps, and facilitate related technology knowledge sharing across the organization with the help of our internal knowledge management team You will kickstart improvements affecting multiple teams to improve our Cloud Architecture, as well as bringing your colleagues’ ideas to live Lead communication within the organization on long running initiatives, and make sure they get adopted successfully Closely collaborate with Head Of Product Infrastructure, the Principal Engineers for Service Architecture, Frontend Architecture and Product Security as well as the Staff Engineers in the Infrastructure group You contribute to the evolution our tech vision and promote it within the organization What you need to succeed: A strong technical background and a proven track record in SRE or DevOps roles (5+ years) Experience improving a Cloud Architecture in a leadership role (2+ years) Experience with Kubernetes, and GCP or AWS (or both) Ability to analyze tech issues and related organizational issues Project management experience, especially for projects affecting multiple teams Experience working within an Agile environment with a strong customer focus Setting up trainings / onboardings and running them Clear written and verbal communication Fluent English to work in an international environment Great self-assessment mastery You are eager to share your knowledge and to constantly improve yourself and learn about leadership, new technologies and concepts We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with up to 20 working days per trip 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Principal Engineer Cloud Architecture

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: As a Senior Data Product Manager at commercetools, you will define and execute the strategy for our data products, ensuring they deliver actionable insights and drive business value for our customers. You will work cross-functionally to enhance our data infrastructure, enable AI and analytics capabilities, and integrate data-driven solutions across our commerce ecosystem. Play a pivotal role in shaping the future of global commerce as part of our passionate Product Management team at commercetools. This role offers a hybrid work environment with three days a week in our local office. We are able to consider candidates based in or close to Berlin, Germany, or Valencia, Spain, for this role. &nbsp; Your Mission: Develop and own the roadmap for data products, aligning with business and customer needs Collaborate with engineering to build scalable, reliable, and high-performing data infrastructure Define and drive use cases for AI, analytics, and automation that enhance merchant decision-making Ensure seamless integration of data products with commercetools’ broader ecosystem and third-party tools Work closely with stakeholders across product, engineering, and customers to prioritize and deliver high-impact solutions Define success metrics and measure the impact of data initiatives on customer and business outcomes Shape your way of working - we believe in strong and independent teams Continuously learn from and with your colleagues and a leadership team committed to your personal and professional growth What you need to succeed: Strong background in data product management, preferably in B2B SaaS or commerce technology Experience with data infrastructure, analytics platforms, and AI/ML applications Proven ability to work with engineering teams to ship data-driven products Strategic thinker with a customer-centric mindset and strong problem-solving skills Excellent communication skills, with the ability to influence stakeholders at all levels Experience as a Data Product Manager driving product initiatives with modern discovery and delivery techniques General knowledge of digital commerce and security best practices Basic understanding of APIs, SaaS products, and security frameworks Excellent communication and collaboration skills to build strong relationships and engage effectively with internal stakeholders and external clients We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Senior Data Product Manager (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: As a Senior Enterprise Account Executive (AE), you will be an integral part of an assigned territory Pod (sales, field and partner marketing, BDR, partner sales), focused on linear bookings target attainment by Creating, Managing and Closing qualified net new and expansion pipeline in named accounts within commercetools’ primary industry verticals. As part of a Pod, you will collaborate with other Pod colleagues to deliver on the required business outcomes as an integrated and siloless team.&nbsp; This includes owning relationships and driving outcomes from commercetools’ GSI, SI, ISV and infrastructure partners.&nbsp;&nbsp; You will consult and educate customers and partners on a new approach for building a better commerce experience. You will contribute to our business growth in a fast-paced, collaborative, and fun environment, as a valued member of our team. &nbsp; Your Mission: Work collaboratively within your assigned Pod in a siloless manner including ownership of creating and managing relationships and outcomes with commercetools’ partners With an outbound mindset, approach named accounts directly and co-sell with partners, to Create, Manage and Close qualified opportunities Communicate the value of commercetools' solutions to technical and business personas Conduct discovery and execute on the established sales process to identify the Pain, Impact and Priority within your named accounts Develop a strategic plan to meet monthly, quarterly and annual bookings targets Regular and accurate (sales stage, close date, next steps etc) update of Salesforce CRM Have a coachable mindset that can work with their Frontline Manager to create required outcomes What you need to succeed: Demonstrable successful experience selling mid-upper/enterprise SaaS solutions Be a trusted adviser to senior stakeholders within our prospect, customer and partner ecosystem Proven ability to sell collaboratively with multiple internal stakeholders and teams Experience using key tools and methodologies such as Salesforce CRM, Command of the Message and MEDDPICC Excellent communication (interpersonal and presentation) and closing skills, and have successfully applied these in previous sales roles Organizational skills and attention to detail are important and the ability to prioritize in a fast-paced environment A self-starter, independent, team-oriented, has a structured way of working with the ability to see the whole picture Good understanding of sales performance metrics and must be driven with an extreme sense of urgency to deliver against assigned bookings targets Can develop and understand complex business processes/business models and embodies a consultative approach Very comfortable working in the nearest commercetools office and remotely as necessary to create relationships within the assigned Pod Required to travel up to 60% to have close proximity with Pod colleagues, prospects, customers and partners Nice to have: Previous experience selling commerce solutions Strong understanding of the digital commerce landscape including competition such as Salesforce Commerce Cloud, SAP Hybris, Shopify, self-built solutions &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Senior Enterprise Account Executive (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: Are you a seasoned Engineer passionate about building scalable and resilient search infrastructure systems at the heart of a global commerce platform? We're looking for a Staff Engineer Search Infrastructure to join our team. In this pivotal role, you will be at the heart of modernizing and optimizing our core infrastructure capabilities, ensuring a seamless and high-performing experience for our customers and other teams. This role offers a hybrid work environment with three days a week in one of our local offices. We're ideally looking for candidates based in or close to London, Munich, Berlin, or Valencia. However, we are also open to considering candidates based remotely in the UK, Germany, or Spain. &nbsp; Your Mission: Architecting and implementing our search clusters on AWS and GCP, driving the modernization of our search infrastructure to support our evolving platform Pioneering the future of our search infrastructure by leading the technical conversation, creating and driving RFCs, and influencing key design decisions Fine-tuning and optimizing our systems for peak performance and efficiency, ensuring an infrastructure supporting&nbsp; lightning-fast search experience for our users Developing robust tooling to streamline critical workflows like user management, empowering engineering teams and enhancing overall productivity Automating and scaling our Elasticsearch clusters, transitioning from manual processes to a fully automated, resilient solution Partnering with cross-functional teams across engineering, product, and operations to deliver seamless search experiences and robust solutions What you need to succeed: Relevant experience in infrastructure development, with a focus on building and maintaining internal tools On-the-job experience working with Rust as it is a core part of our technology stack Proven ability to design and implement scalable and resilient systems that can handle high loads and maintain high availability Hands-on exposure and deep understanding of modern CI/CD deployment pipelines Strong familiarity with Elasticsearch is essential Hands-on exposure to MongoDB, ideally with using MongoDB Atlas Cloud A pragmatic problem-solver with a passion for building robust internal tools and a knack for operational excellence Comfortable operating in the latest technologies and have a solid background in DevOps We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Staff Engineer (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: The Working Student Customer Marketing&nbsp; is part of the Marketing team and reports directly to the Director Customer Marketing. The ideal candidate has a basic understanding of content marketing and project management. This role offers a hybrid work environment with three days a week in our Munich or Berlin offices. &nbsp; Your Mission: Ownership of internal delivery and organization of existing customer stories, quotes, logos and internal slides by value driver, vertical and other criteria for marketing and sales consumption Support in creation and tracking of overall marketing content in a centralized content repository. Execution and tracking of customer content strategy in Highspot Ownership and continuous update of other Customer Marketing trackers Support with project managing customer assets in Asana, and internal/external promotion &nbsp; What you need to succeed: Ideally studying a MKT masters or similar Ideally first experiences in B2B Content Marketing and/or Customer Marketing and/or tech journalism. Curiosity on e-Commerce/tech trends and passion for storytelling Ability to write concise and creative copy in English and communicate at a native level.&nbsp; Experience in working with content and sales tools like Highspot and project management tools like Asana Familiarity with KPI reporting mechanisms and tools Ability to handle different projects and to set and meet deadlines consistently&nbsp; &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Working Student - Customer Marketing

&nbsp; Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers:&nbsp;We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures The Opportunity: We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London and we are offering a hybrid working model with a minimum of 3 days per week in our Holborn office. &nbsp; Your Mission: Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What you need to succeed: Business fluent communicator in both German and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package:&nbsp;Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚&nbsp;Academy:&nbsp;Regular training sessions, access to Coursera and Babbel training courses 🙌&nbsp;Our Benefits:&nbsp;Check them out&nbsp;here ⌚️&nbsp;Flexibility:&nbsp;Morning person or night owl? We believe in outcome and motivated employees 🚀&nbsp;Mindset &amp; Growth:&nbsp;A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a&nbsp;wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a Business Development Representative (BDR) focused on the enterprise market, playing a pivotal role in fueling growth by identifying and engaging strategic accounts. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. To be successful in this role, you should have previous experience in developing leads from marketing campaigns. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth.Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. This role offers an hybrid position with three days a week in our local Boston office. &nbsp; Your Mission: Drive top-of-funnel pipeline growth for the enterprise sales team through targeted outbound prospecting (calls, emails, social outreach, events) Research, identify, and map enterprise accounts to identify key stakeholders and potential opportunities Leverage AI deeply, for bespoke research on accounts for outreach and follow up, tailored for their business challenges/pain and focused on these issues 1st, and how we may potentially solve them Present our company to potential clients, effectively engage with C-level executives, VP’s and Directors across IT, Digital, and Commerce functions Identify client needs and suggest appropriate products/services Qualify and nurture inbound leads, aligning business needs to our value proposition Collaborate with Marketing to tailor campaigns, messaging, and events for strategic accounts Set up meetings or calls between (prospective) clients and Account Executives Maintain accurate account data, activity, and opportunity progress within Salesforce Consistently meet or exceed monthly activity and qualified opportunity goals Stay current on company new products/services, pricing/payment plans, enterprise commerce trends, competitive landscape, and emerging technology What you need to succeed: Bachelors degree in Marketing or Business Administration (or similar) or relevant field experience Proven work experience as a Business Development Representative or Sales Development Representative or client facing role (Enterprise or SaaS preferred) Familiarity with AI sales tools and how they can drive efficiency in pipeline generation Understanding of AI applications in commerce (personalization, predictive analytics, customer insights, automation preferred)&nbsp; Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (analyzing spreadsheets and charts) Excellent communication and negotiation skills Strong business acumen and ability to link technology solutions to enterprise challenges&nbsp; Driven, resourceful, and resilient in achieving goals&nbsp; Ability to deliver engaging presentations &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. &nbsp; Please note our salary range pertains to base pay.US Pay Range $56,000&mdash;$70,000 USD

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