Cognism is a leader in international sales intelligence, setting a new standard for data quality and compliance, trusted by 1800+ revenue teams worldwide.

Cognism helps businesses find, engage and close their dream prospects by providing premium company and contact information, including firmographics, technographics, sales trigger events, intent data, verified business emails and phone-verified mobile numbers. 

Next level GDPR & CCPA compliance, combined with innovative technology and integrations with leading CRM and sales engagement partners, make Cognism the number one choice for businesses looking to create a predictable pipeline, find their next best business opportunity and overcome global compliance barriers.

cognism

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.OUR WORK MODEL&nbsp; Hybrid:&nbsp;This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days.&nbsp; YOUR ROLE&nbsp; As Team Manager, Customer Success, you will lead a specialist team of&nbsp;Training Specialists, Integration Engineers, and Solutions Consultants&nbsp;across all customer segments.&nbsp; This role is pivotal in ensuring&nbsp;Cognism&nbsp;is not only implemented - but fully embedded, adopted, and delivering measurable commercial impact.&nbsp; You will orchestrate technical delivery, workflow adoption, and solution design to ensure customers achieve tangible ROI. By combining operational leadership with commercial awareness, you will transform Customer Success into a proactive, value-driven function that strengthens retention, expansion, and long-term partnership.&nbsp; YOUR CHALLENGES &amp; OPPORTUNITIES&nbsp; Lead a Specialist Function -&nbsp;Build, coach, and develop a high-performing, multi-disciplinary team. Create clarity in role accountability while ensuring seamless collaboration across Training, Integration, and Solutions&nbsp;expertise.&nbsp; Orchestrate Customer Value -&nbsp;Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time-to-value and increasing long-term platform stickiness.&nbsp; Drive Retention Through Measurable Impact -&nbsp;Embed structured value frameworks aligned to Joint Business Plans and Customer Decision Cycles. Proactively&nbsp;identify&nbsp;risk across technical integrations, adoption gaps, and solution misalignment - and intervene early.&nbsp; Elevate Operational Excellence -&nbsp;Design scalable delivery models&nbsp;appropriate for&nbsp;SMB, Mid-Market, and Enterprise complexity. Standardise best practices across onboarding, integration validation, and advanced solution design.&nbsp; Strengthen Cross-Functional Impact -&nbsp;Partner closely with Sales, Product, Revenue Operations, and Marketing to ensure alignment from pre-sale solution design through post-sale optimisation.&nbsp;Provide&nbsp;structured insight into churn drivers, expansion signals, and product feedback.&nbsp; Build the Future of Specialist-Led CS&nbsp;-&nbsp;Evolve the function from reactive support to proactive value orchestration. Continuously refine processes, performance metrics, and capability frameworks to improve scalability and commercial impact.&nbsp; OUR EXPECTATIONS&nbsp; Proven Leadership Experience&nbsp;-&nbsp;Demonstrated&nbsp;experience leading specialist, technical, or implementation-focused customer teams within a SaaS or high-growth B2B environment.&nbsp; Customer Lifecycle Expertise&nbsp;-&nbsp;Strong understanding of onboarding, adoption, integration, and value realisation models&nbsp;-&nbsp;with&nbsp;a track record&nbsp;of influencing retention or NRR outcomes.&nbsp; Commercial Acumen&nbsp;-&nbsp;Comfortable operating in a revenue-focused environment, understanding how adoption, integration quality, and solution design directly&nbsp;impact&nbsp;renewal and expansion.&nbsp; Analytical &amp; Data-Driven&nbsp;-&nbsp;Able to interpret customer performance data,&nbsp;identify&nbsp;trends, and translate insight into action.&nbsp; Cross-Functional Influence&nbsp;-&nbsp;Confident collaborating with Sales, Product, Engineering, and&nbsp;RevOps&nbsp;-&nbsp;aligning multiple stakeholders without direct authority.&nbsp; Coaching &amp; Talent Development&nbsp;-&nbsp;Passionate about developing people, building structured career pathways, and driving performance through clarity and accountability.&nbsp; Agile in a Scale-Up&nbsp;-&nbsp;Adaptable, resourceful, and energised by building structure within a fast-moving, high-growth environment.&nbsp; &nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

Manager, Customer Success

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.OUR WORK MODEL&nbsp; Hybrid:&nbsp;This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days.&nbsp; YOUR ROLE&nbsp; As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. When a training or adoption need is identified, you will lead the design and delivery of targeted, high-impact enablement engagements that drive measurable customer outcomes.&nbsp; You will own the training strategy and execution within your engagements - ensuring customers have the knowledge, workflows, and reinforcement plans&nbsp;required&nbsp;to embed&nbsp;Cognism&nbsp;into their daily operations.&nbsp; This role is pivotal in strengthening adoption, protecting revenue, and enabling expansion in a high-growth SaaS environment.&nbsp; YOUR CHALLENGES &amp; OPPORTUNITIES&nbsp; Partner with Account Managers&nbsp;-&nbsp;Collaborate&nbsp;closely with AMs to understand&nbsp;customer&nbsp;goals,&nbsp;business&nbsp;priorities&nbsp;and risk signals, translating these into structured training interventions. Activate &amp; Empower Champions&nbsp;-&nbsp;Lead&nbsp;outcome-driven sessions for champions, administrators, and end users to build internal advocacy and sustained adoption. Deliver Workflow-Based Enablement&nbsp;-&nbsp;Connect&nbsp;Cognism&nbsp;functionality directly to customer workflows, use cases, KPIs, and commercial&nbsp;objectives. Accelerate Time-to-Value&nbsp;-&nbsp;Reduce friction in onboarding and growth phases by clarifying best practices and reinforcing behavioural change. Mitigate Adoption Risk&nbsp;-&nbsp;Step in where product engagement or confidence is low, delivering targeted enablement to re-establish momentum and value&nbsp;perception. Build Scalable Learning Assets&nbsp;-&nbsp;Develop and continuously improve repeatable training materials, recorded sessions, playbooks, and digital resources. Reinforce ROI &amp; Business Impact&nbsp;-&nbsp;Ensure training engagements clearly link product usage to measurable outcomes aligned to the Joint Business Plan. Feed Insights Back to the Business&nbsp;-&nbsp;Surface common adoption blockers, feature feedback, and workflow gaps to Product, Sales, and Revenue teams to improve the end-to-end customer journey.&nbsp; OUR EXPECTATIONS&nbsp; Proven SaaS Enablement or Customer Success Experience&nbsp;-&nbsp;Minimum&nbsp;2&nbsp;years in onboarding, training, enablement, or customer-facing SaaS roles, ideally supporting post-sale adoption. Adoption &amp; Retention Mindset&nbsp;-&nbsp;Strong understanding of how behavioural change, education, and reinforcement drive retention and expansion. Engaging Facilitator&nbsp;-&nbsp;Confident, credible presenter who can influence stakeholders from end users to senior decision-makers. Commercial Awareness&nbsp;-&nbsp;Understands how adoption connects to revenue protection, renewal, and growth. Strategic &amp; Structured&nbsp;-&nbsp;Able to diagnose training needs quickly, design targeted interventions, and manage multiple engagements simultaneously. Collaborative Partner&nbsp;-&nbsp;Comfortable operating in a pod-style or specialist support model, working alongside Account Managers and cross-functional teams. Adaptable in a Scale-Up Environment&nbsp;-&nbsp;Resourceful, proactive, and comfortable in a fast-moving, evolving organisation. Fluent in German &amp; English&nbsp;-&nbsp;Outstanding verbal and written communication skills in both languages.&nbsp; &nbsp; &nbsp;&nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

Customer Success: Training Specialist - German Speaking

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.OUR WORK MODEL&nbsp; Hybrid: This is a hybrid role, requiring 3 days per week in the&nbsp;London&nbsp;office, with flexibility to work remotely on other days.&nbsp; YOUR ROLE&nbsp; As the&nbsp;People Partner – R&amp;D, you will act as a strategic HR Business Partner to Engineering, Product, Data, and Information Security leadership. This role is pivotal in aligning people strategy with the R&amp;D roadmap, organisational design, and delivery priorities.&nbsp; Operating at the intersection of business performance, talent density, and organisational effectiveness, you will partner directly with the CTO, CPO, and CISO to ensure the organisation is appropriately structured, skilled, and enabled to deliver against product, technology, and security&nbsp;objectives.&nbsp; You will act as a trusted advisor to senior technical leaders, driving a high-performance culture, supporting scalable growth, and leading complex change initiatives across organisational design, capability uplift, and workforce planning.&nbsp; YOUR CHALLENGES &amp; OPPORTUNITIES&nbsp; Strategic Partnership&nbsp;– Build trusted relationships with Engineering, Product, Data, and Security leaders, developing a deep understanding of organisational needs, team dynamics, and delivery priorities to provide proactive, commercially grounded people guidance.&nbsp; Organisational Design &amp; Workforce Planning&nbsp;– Partner with R&amp;D leadership to design and implement structures, workforce plans, and people initiatives aligned to business strategy, technical&nbsp;objectives, and long-term roadmap requirements.&nbsp; Talent Density &amp; Capability Uplift&nbsp;– Collaborate with Talent Acquisition to attract and hire high-calibre global technical talent, ensuring hiring plans address capability gaps and support scalable growth.&nbsp; Performance Excellence&nbsp;– Lead and embed robust performance management processes across R&amp;D, including calibration and annual review cycles, ensuring fair,&nbsp;objective, and strategically aligned outcomes.&nbsp; Leadership Coaching&nbsp;– Provide expert coaching to technical leaders on performance management, employee relations, organisational design, and reward considerations, enabling confident and consistent decision-making.&nbsp; Engagement &amp; Analytics&nbsp;– Leverage engagement surveys, pulse data, and people analytics to&nbsp;identify&nbsp;trends, risks, and opportunities, translating insights into actionable plans that enhance retention, engagement, and team effectiveness.&nbsp; Change Leadership&nbsp;– Drive complex&nbsp;change&nbsp;initiatives including restructuring, capability transformation, and cultural evolution to support a high-performing and inclusive R&amp;D function.&nbsp; Compliance &amp; Risk Management&nbsp;– Ensure full compliance with global employment legislation and internal policies, mitigating risk while supporting consistent and compliant people practices across multiple&nbsp;jurisdictions.&nbsp; OUR EXPECTATIONS&nbsp; Progressive People Partner Experience&nbsp;– Proven experience supporting R&amp;D or technical functions within fast-paced, high-growth or scaling environments.&nbsp; Organisational Change Expertise&nbsp;– Demonstrated success shaping and executing initiatives across organisational design, performance management, and leadership coaching.&nbsp; Commercial &amp; Data-Driven Mindset&nbsp;– Strong analytical capability with the ability to diagnose root causes, translate insights into strategic action, and influence leadership decisions.&nbsp; Global Employment Knowledge&nbsp;– Working knowledge of global employment law and regulatory considerations, applying pragmatic and compliant solutions within complex environments.&nbsp; Influential Relationship Builder&nbsp;– Credible, confident, and able to challenge constructively while building trust at all levels, including senior technical leadership.&nbsp; Matrixed Environment Experience&nbsp;– Experience&nbsp;operating&nbsp;within global, matrixed organisations, driving alignment across diverse stakeholder groups and competing priorities.&nbsp; Commitment to DEI&nbsp;– Strong belief in fostering inclusive, high-performing environments where technical talent can thrive.&nbsp; Professional Qualification&nbsp;– CIPD qualification (or equivalent) desirable but not essential.&nbsp; &nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

People Business Partner – R&D

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.OUR WORK MODEL&nbsp; Hybrid: This is a hybrid role, requiring regular presence in our Croatia office(s), with flexibility aligned to business needs and global collaboration requirements.&nbsp; YOUR ROLE&nbsp; As the People Operations Coordinator - Croatia, you will deliver efficient,&nbsp;accurate&nbsp;and employee-centric support across the full employee lifecycle for our Croatia-based population. Acting as the first point of contact for local People queries, you will play a critical role in ensuring smooth onboarding, offboarding, payroll&nbsp;coordination&nbsp;and day-to-day People Operations administration.&nbsp; Operating within a global People framework, you will ensure local compliance with Croatian employment practices while&nbsp;maintaining&nbsp;data integrity, operational&nbsp;excellence&nbsp;and a high-quality employee experience. This role requires strong attention to detail, organisational&nbsp;rigour&nbsp;and the ability to collaborate effectively across local and global stakeholders in a fast-paced, international environment.&nbsp; YOUR CHALLENGES &amp; OPPORTUNITIES&nbsp; Local Onboarding &amp; Offboarding Excellence&nbsp;- Coordinate end-to-end onboarding for Croatia-based employees, including contracts, documentation, HRIS setup and pre-boarding processes. Manage all administrative aspects of offboarding, including resignations, terminations, documentation, system access&nbsp;removal&nbsp;and final payroll coordination, ensuring a compliant and seamless employee experience.&nbsp; First-Line People Support&nbsp;- Act as the primary point of contact for Croatia employees and managers, providing&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;guidance on People policies,&nbsp;processes&nbsp;and lifecycle changes, escalating complex Employee Relations or compliance matters where&nbsp;appropriate.&nbsp; Payroll Coordination &amp; Accuracy&nbsp;- Support monthly payroll processes for Croatia by preparing and validating payroll inputs (new joiners, leavers, salary changes,&nbsp;bonuses&nbsp;and allowances). Partner closely with Finance, local payroll&nbsp;providers&nbsp;and global People teams to ensure payroll accuracy and adherence to deadlines.&nbsp; Compliance &amp; Data Integrity&nbsp;-&nbsp;Maintain&nbsp;accurate&nbsp;employee records within HRIS and People systems, ensuring GDPR compliance and audit-ready documentation. Align local People Operations processes with Croatian labour law and employment practices while adhering to global standards.&nbsp; Employee Documentation &amp; Benefits Administration&nbsp;- Prepare and issue contracts, amendments,&nbsp;confirmations&nbsp;and employment letters in line with local requirements. Coordinate local benefits administration and respond to employee queries relating to payroll,&nbsp;benefits&nbsp;and policies.&nbsp; Cross-Functional Collaboration&nbsp;- Partner with Talent Acquisition, Hiring Managers and IT to ensure a seamless pre-boarding and onboarding experience. Support HR audits, reporting and People data requests including headcount,&nbsp;attrition&nbsp;and onboarding/offboarding metrics for the Croatia population.&nbsp; Continuous Improvement &amp; Operational Excellence&nbsp;- Track onboarding and offboarding checklists,&nbsp;maintain&nbsp;audit-ready employee files, and proactively&nbsp;identify&nbsp;opportunities to enhance efficiency,&nbsp;compliance&nbsp;and employee experience. Contribute to wider global People initiatives and operational projects.&nbsp; OUR EXPECTATIONS&nbsp; Early Career People Operations Experience&nbsp;– 1-2 years’ experience in People Operations, HR Administration or HR Coordinator roles, ideally within a global organisation.&nbsp; Croatian Employment Knowledge&nbsp;- Experience supporting Croatia-based employees or a strong understanding of Croatian employment practices and labour requirements highly desirable.&nbsp; Lifecycle &amp; Payroll Knowledge&nbsp;- Solid understanding of onboarding,&nbsp;offboarding&nbsp;and payroll coordination processes across the employee lifecycle.&nbsp; Global &amp; Multi-Jurisdiction Exposure&nbsp;- Experience working with global People teams and supporting regional populations within a multi-jurisdiction&nbsp;environment.&nbsp; Systems &amp; Process Orientation&nbsp;- Experience using HRIS platforms (e.g.&nbsp;HiBob&nbsp;and Deel highly desirable) with a systems-driven mindset and commitment to data accuracy and compliance.&nbsp; Collaborative &amp; Agile Approach&nbsp;- Comfortable operating in an agile, “all-hands-on-deck” People team, with the flexibility to reprioritise in a dynamic environment.&nbsp; Communication &amp; Emotional Intelligence&nbsp;- Strong interpersonal skills with the ability to build trusted relationships in a professional,&nbsp;empathetic&nbsp;and service-oriented manner. Fluent English&nbsp;required; Croatian language skills highly desirable.&nbsp; Attention to Detail &amp; Discretion&nbsp;-&nbsp;High level&nbsp;of organisation and accuracy, with the ability to manage sensitive and confidential information with integrity, sound&nbsp;judgement&nbsp;and discretion.&nbsp; Proactive &amp; Solutions-Focused&nbsp;- Self-motivated,&nbsp;adaptable&nbsp;and committed to continuous improvement in People Operations processes.&nbsp; &nbsp;&nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

People Operations Coordinator

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.As the Global People Operations Coordinator, you will deliver efficient, accurate and employee-centric support across the full employee lifecycle. Acting as the first point of contact for People queries, you will play a critical role in ensuring smooth global onboarding, offboarding, payroll coordination and day-to-day People Operations administration across the UK, US, Germany and EOR populations via Deel. Operating at the core of global People Operations, you will ensure compliance, data integrity and operational excellence while supporting a high-quality employee experience across multiple jurisdictions. This role requires strong attention to detail, operational rigour and the ability to manage complexity in a fast-paced, global environment. &nbsp; YOUR CHALLENGES &amp; OPPORTUNITIES Global Onboarding &amp; Offboarding Excellence - Coordinate end-to-end onboarding across UK, US, Germany and EOR employees via Deel, including contracts, documentation and system setup. Manage administrative aspects of global offboarding including resignations, terminations, documentation, system access removal and final payroll coordination, ensuring a seamless and compliant employee experience. First-Line People Support - Act as the first point of contact for employee and manager queries, providing timely and accurate guidance on policies, processes and lifecycle changes, escalating complex Employee Relations or compliance matters where appropriate. Payroll Coordination &amp; Accuracy - Support monthly payroll processes by preparing and validating payroll inputs (new joiners, leavers, salary changes, bonuses) across multiple jurisdictions. Liaise with Finance, payroll providers and Deel to ensure payroll accuracy and adherence to deadlines. Data Integrity &amp; Compliance - Maintain accurate employee records across HRIS and People systems, ensuring GDPR compliance and audit-ready documentation. Support global compliance requirements by aligning processes with local employment practices across the UK, US, Germany and EOR frameworks. Employee Documentation &amp; Benefits Administration - Prepare and issue contracts, letters, amendments and lifecycle documentation. Coordinate benefits administration and respond to employee queries relating to benefits and payroll. Cross-Functional Collaboration - Partner with Talent Acquisition, Hiring Managers and IT to ensure a seamless pre-boarding and onboarding experience. Support HR audits, reporting and People data requests including headcount, attrition and onboarding metrics. Continuous Improvement &amp; Operational Excellence - Track onboarding and offboarding checklists and documentation, identify process improvement opportunities, and enhance automation and efficiency across People Operations. Contribute to wider People team initiatives and operational projects in a dynamic, global environment. &nbsp; OUR EXPECTATIONS Early Career People Operations Experience – 1-2 years’ experience in People Operations, HR Administration or HR Coordinator roles within a global organisation. UK HR Expertise - Mandatory experience supporting UK employees, with a solid understanding of UK employment practices and employee lifecycle processes. Global Exposure - Experience supporting multiple jurisdictions (UK, US, Germany and/or EOR providers such as Deel highly desirable). Payroll &amp; Lifecycle Knowledge - Strong understanding of onboarding, offboarding and payroll coordination across the employee lifecycle. Systems &amp; Process Orientation - Experience using HRIS platforms (HiBob and Deel highly desirable) with a systems-driven mindset and commitment to data accuracy and process integrity. Collaborative &amp; Agile Approach - Comfortable operating in an agile, “all-hands-on-deck” People team, with the flexibility to reprioritise and thrive in a fast-paced environment. Communication &amp; Emotional Intelligence - Excellent interpersonal skills, with the ability to build relationships at all levels in a professional, empathetic and service-oriented manner. Attention to Detail &amp; Discretion - High level of accuracy and organisation, with the ability to manage sensitive and confidential information with integrity, sound judgement and discretion. Proactive Problem Solver - Self-motivated, solutions-focused and committed to continuous improvement. &nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.OUR WORK MODEL&nbsp; Hybrid:&nbsp;This is a hybrid role, requiring you to work from our Paris office 3 days per week, with flexibility to work remotely on other days.&nbsp; YOUR ROLE&nbsp; As an&nbsp;Account Manager&nbsp;at&nbsp;Cognism, you will own and grow a portfolio of customers across the full customer lifecycle. From leading commercial onboarding and driving early time-to-value, through to renewals and expansion, you will act as a trusted advisor to your customers.&nbsp; You’ll&nbsp;work closely with senior stakeholders, align on measurable outcomes, and guide customers from onboarding through renewal and growth. This role requires strong commercial ownership, customer leadership, and fluency in both&nbsp;French&nbsp;and English, as&nbsp;well as the ability to&nbsp;operate&nbsp;confidently in a fast-moving, outcome-driven environment.&nbsp; YOUR CHALLENGES &amp; OPPORTUNITIES&nbsp; Own Customer Relationships&nbsp;-&nbsp;Manage a portfolio of customers across onboarding, retention, renewal, and expansion. Lead Commercial Onboarding&nbsp;-&nbsp;Align stakeholders on goals, success metrics, and early value to ensure strong adoption and fast time-to-value. Drive Adoption &amp; Value&nbsp;-&nbsp;Run structured, outcome-led customer conversations that&nbsp;demonstrate&nbsp;ongoing impact and ROI. Manage Renewals Proactively&nbsp;-&nbsp;Own renewals end-to-end,&nbsp;identifying&nbsp;and mitigating risk early and positioning renewal as&nbsp;a non-event. Identify Expansion Opportunities&nbsp;-&nbsp;Spot and execute growth opportunities based on&nbsp;demonstrated&nbsp;value and clear business outcomes. Lead Commercial Negotiations&nbsp;-&nbsp;Own pricing, contracting, and negotiations in both&nbsp;French&nbsp;and English. Deliver Demos &amp; Value Storytelling&nbsp;-&nbsp;Tailor product demonstrations and messaging to customer use cases and business priorities. Maintain Forecast Accuracy&nbsp;-&nbsp;Keep Salesforce forecasts, pipelines, and account data&nbsp;accurate&nbsp;and up to date. Collaborate Cross-Functionally&nbsp;-&nbsp;Work closely with Sales, Customer Success, and Enablement to deliver consistent, high-quality outcomes.&nbsp; OUR EXPECTATIONS&nbsp; Fluency in&nbsp;French&nbsp;&amp; English&nbsp;-&nbsp;Written and spoken&nbsp;proficiency&nbsp;in both languages is essential. Revenue Ownership &amp; Performance&nbsp;-&nbsp;Proven experience meeting or exceeding revenue targets. Account Management Experience&nbsp;-&nbsp;Background managing&nbsp;an existing book of business. Strong Commercial Acumen - Confidence in renewals, expansion strategy, prioritisation, and negotiation. Customer-Centric Mindset - Value-led approach with a focus on long-term partnerships and outcomes. Operational Rigour - Highly organised, disciplined, and proactive with strong follow-through. Stakeholder Management - Comfortable influencing and aligning multiple stakeholders at different levels.&nbsp; &nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

Account Manager

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.The Role: We are seeking an experienced In-House Paralegal to support our legal team with a broad range of corporate and commercial matters, as well as providing general legal and administrative support. This role is ideal for a proactive paralegal who enjoys working closely with the business and managing multiple priorities in a fast-paced in-house environment. Key Responsibilities: Corporate, Commercial and Litigation Support Assist with the drafting, review and management of commercial contracts (e.g. NDAs, supplier agreements, customer contracts). Support corporate governance matters, including board and shareholder documentation, statutory filings, and maintenance of corporate records. Support privacy-related queries from internal teams, escalating to counsel where appropriate. Support the management of litigation, organization for disputes and requests from external counsel. Support IP portfolio management, including renewals and liaison with external IP counsel. Provide general legal support on employment and HR related matters, including assisting with documentation, and coordination with the HR team as needed. Support with ad hoc legal requests and queries as and when required. Liaise with internal stakeholders and external advisers on legal matters. Administrative &amp; Operational Support Maintain and organize legal files, databases and document management systems. Assist with legal team administration, including billing support, matter tracking and reporting. Support compliance processes and internal policies. Own and maintain various internal trackers and status reports. Help improve legal team processes and workflows where appropriate. Key Requirements: Ability to commute into our offices 3 days a week. LLB Law degree, GDL plus LPC, or other legal qualification. Minimum of 1-2 years’ experience working as a paralegal. Experience supporting corporate and/or commercial legal work. Strong organizational skills and attention to detail. Ability to manage multiple tasks, prioritize effectively and work to deadlines. Confident communicator, able to work with stakeholders at all levels. Proficient in Microsoft Office, AI tools and document management systems. Experience working in an in-house legal team. Familiarity with contract management systems. Personal Attributes: Proactive, self-motivated and eager to learn. Practical and solutions-focused approach. Able to work independently while also being a strong team player. Comfortable handling confidential and sensitive information. &nbsp;&nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

Paralegal

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.We are seeking an experienced Director of R&amp;D Operations to join Cognism on fixed-term contract (maternity cover), based in London. This is a hands-on senior role responsible for building, scaling and optimizing the operational infrastructure that enables our R&amp;D organisation to operate at peak efficiency.&nbsp; The successful candidate will establish best-in-class processes, implement robust tooling, foster cross-functional collaboration, and drive continuous improvement across our product and engineering teams. The role also provides light-touch technical program oversight to ensure that complex cross-functional initiatives are coordinated effectively, risks are managed proactively, and delivery remains aligned to strategic priorities.&nbsp; The Role: The Director of R&amp;D Operations serves as the operational backbone of our innovation engine. You will work closely with the product and engineering leaders to streamline workflows, remove friction points, and create an environment where cross-functional teams can move quickly without sacrificing quality or alignment.&nbsp; This role sits at the intersection of product strategy, technical excellence and operational efficiency. You will design and embed the systems, processes and governance that enable consistent delivery, predictable execution and strategic focus. Where required, you will also ensure appropriate program-level coordination across major initiatives, without shifting ownership away from accountable product and engineering teams. &nbsp; Key Responsibilities:&nbsp; Operational Strategy &amp; Process Excellence&nbsp; Design and implement scalable processes that support product development,&nbsp;research&nbsp;and engineering workflows without creating unnecessary bureaucracy. Establish clear governance models, decision-making frameworks and escalation paths that increase decision velocity while maintaining alignment. Create standardised templates, checklists and playbooks for recurring processes (roadmap planning and communication, quarterly planning cycles, project kick-offs, retrospectives). Build measurement frameworks to track operational health metrics such as cycle time, team velocity, planning accuracy and cross-functional effectiveness. Partner with leadership to identify operational bottlenecks and implement targeted improvements with measurable impact. Introduce structured programme oversight for high-impact, cross-team initiatives, ensuring risk tracking, dependency management and transparent reporting.&nbsp; Tools, Systems &amp; Infrastructure&nbsp; Evaluate,&nbsp;select&nbsp;and implement tools and systems that enhance collaboration,&nbsp;visibility&nbsp;and execution (project management, documentation, communication, data analysis,&nbsp;roadmapping). Establish strong knowledge management systems to centralize documentation, decisions and institutional knowledge. Build dashboards and reporting systems that provide real-time visibility into R&amp;D progress, delivery confidence and key business indicators. Ensure seamless integration between tools and platforms used across product, engineering and commercial teams. Provide ongoing training and enablement to maximize adoption and return on investment of new tools and systems.&nbsp; Cross-Functional Collaboration &amp; Communication&nbsp; Design and&nbsp;facilitate&nbsp;communication cadences that keep teams aligned while respecting deep work time (stand-ups, syncs, all-hands, office hours). Build frameworks for cross-functional collaboration between Product, Engineering, Design, Data and Commercial teams. Create clarity around roles, responsibilities and decision rights to reduce conflict and accelerate resolution. Establish mechanisms for surfacing customer feedback and market signals to inform prioritization. Facilitate effective meetings, retrospectives and working sessions that drive insight and action. Support structured cross-functional program reviews to ensure major initiatives remain aligned, on track and appropriately resourced.&nbsp; Capacity Planning &amp; Resource Optimization&nbsp; Work with leadership to develop quarterly and annual capacity plans that align team resources with strategic priorities. Build models to track and optimise allocation of engineering, product and design capacity across strategic initiatives.&nbsp; Data &amp; Insights&nbsp; Build analytics and&nbsp;reporting that&nbsp;surface insights into product adoption, customer&nbsp;impact&nbsp;and business outcomes. Establish clear metrics for evaluating the success of major initiatives and programmes. Support leadership with ad hoc analysis and insight to inform strategic decisions.&nbsp; Required Qualifications &amp; Experience:&nbsp; 7+ years of experience in product operations, engineering operations, R&amp;D operations or related roles within growth-stage or scale-up technology companies. Proven success designing and implementing operational processes that improved team velocity, decision quality or cross-functional collaboration. Experience supporting or coordinating complex cross-functional programs with multiple stakeholders and dependencies. Demonstrated expertise with tools and systems used in product and engineering organizations (e.g. Jira, Confluence, Figma, Amplitude, Tableau or equivalent). Strong understanding of product development methodologies (Agile, Scrum, Kanban, Shape Up or similar) and ability to adapt them to organisational context. Experience working across complex organizational structures. Exceptional written and verbal communication skills with the ability to influence without direct authority. Data-driven mindset with the ability to translate business challenges into measurable indicators and track progress against goals.&nbsp; Preferred Qualifications: Experience in B2B SaaS or data/intelligence platforms. Experience scaling operations through periods of rapid growth or organisational change. Familiarity with AI/ML product development workflows and challenges. Experience with OKR (Objectives and Key Results) frameworks. Background in change management or organisational development. Understanding of compliance, security or data governance in enterprise software.&nbsp; What We’re Looking For: Beyond technical capability, we are seeking someone who&nbsp;demonstrates&nbsp;the following:&nbsp; Systems thinker: You&nbsp;identify&nbsp;connections across teams and can diagnose root causes of operational friction. Collaborative builder: You earn trust through listening, curiosity and a genuine desire to improve how teams work together. Pragmatist: You balance rigour with momentum; you know when good enough is sufficient and when precision matters. Change agent: You operate comfortably in ambiguity, move quickly to test and learn, and adapt based on feedback. Customer advocate: You maintain strong empathy for the teams you support and make decisions with their needs in mind. Results-oriented: You set clear goals, measure progress and recognize achievement alongside your teams.&nbsp; What Cognism Offers: The opportunity to build operational excellence in a scaling organization. High visibility and impact, with direct influence on our ability to innovate and serve customers. Professional development and coaching aligned with your leadership growth. A collaborative and inclusive culture committed to sustainable and balanced ways of working.&nbsp; Contract Details:&nbsp; Position: up to12-month fixed-term contract (maternity cover) Location: London, UK (hybrid arrangement available) Reporting to: CPTO Start date: Immediate&nbsp; &nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

Director of R&D Operations (up to12-month fixed-term contract)

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.&nbsp; About the Role: We are currently seeking a Data Scientist to join our Data Science team. This role demands a high level of expertise in analytical methodologies and tools, data modelling, as well as the ability to deliver project independently with minimal supervision. Key Responsibilities: Advanced Data Modeling: Develop sophisticated models that integrate with our enterprise data systems. Use statistical, algorithmic, mining, and visualization techniques to model complex problems, discover insights, and identify opportunities. Agentic Modeling: Develop sophisticated agentic workflows that integrate with our enterprise data systems. Proficiency in agentic design, LLM fine-tuning, and LLM optimization to solve complex problems with cost efficient models. Innovative Solution Development: Lead initiatives to design, test, and implement predictive models and machine-learning algorithms. Pilot the scalability of new ideas and integrate successful models into our core systems. Independent Execution &amp; Ownership: Take full ownership of assigned projects, operating with minimal supervision. Given the project requirements, demonstrate the ability to independently scope problems, design solutions, and deliver the implementation and the evaluation while proactively communicating progress, challenges, and results to the team. Project Leadership: Collaborate with the Data Science Team Manager to prioritize business and information needs. Manage end-to-end data projects, ensuring they adhere to timelines and quality standards. Mentorship: Act as a mentor to junior data scientists. Share knowledge and help team members enhance their skills in data science techniques and tools. Requirements:&nbsp; Education: PhD preferred in Data Science, Natural Language Processing, Information Retrieval, Mathematics, and Statistics, or a related quantitative field; Master’s degree with exceptional experience will also be considered. Technical Skills: Expert proficiency in Python and PySpark. Strong experience in machine learning, AI, and Agentic technologies. Familiarity with AWS tools like S3, SageMaker Studio, Athena, etc., is highly desirable. Experience: 3+ years of experience in a science role with a demonstrated track record of delivering impactful data-driven solution. Analytical Skills: Exceptional analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Communication Skills: Excellent communication and interpersonal skills, with the ability to advocate for data-driven approaches to non-technical audiences. &nbsp;&nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

Data Scientist

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.As Senior Director, Sales (AE &amp; AM), you will lead our London-based organisation responsible for New Business, Renewals, and Expansion across a critical revenue segment. This role is focused on delivering predictable revenue performance, strengthening&nbsp;pipeline&nbsp;and forecasting discipline, and ensuring customers realise clear, measurable value from&nbsp;Cognism.&nbsp; &nbsp; Reporting into the Revenue organisation, you will drive accountability, execution standards, and operational rigour across the Sales function, reinforcing a culture grounded in ownership, performance, and customer impact.&nbsp; &nbsp; Key Responsibilities&nbsp; &nbsp; Leadership &amp; Execution&nbsp; Lead New Business and Account Management teams through a clear operating rhythm, including pipeline inspection, commit reviews, renewal readiness, and performance coaching&nbsp; Drive consistent execution standards across opportunity creation, conversion, renewal, and expansion&nbsp; Translate company priorities into focused, measurable actions for managers and teams&nbsp; Lead from the front in key customer conversations, modelling strong discovery, value articulation, and commercial judgement&nbsp; Revenue Delivery &amp; Performance&nbsp; Deliver against New ARR, Gross Dollar Retention, and Expansion targets&nbsp;nspect pipeline health, quality, and coverage to&nbsp;maintain&nbsp;predictability and early risk identification&nbsp; Apply a Data → Insight → Action approach to diagnose performance gaps and drive corrective action&nbsp; Partner with executive stakeholders to support high-value deals and mitigate renewal risk&nbsp; Cross-Functional Collaboration&nbsp; Partner closely with SDR, Marketing,&nbsp;RevOps, Product, Data, and Customer Success to align execution and customer outcomes&nbsp; Reinforce pricing, process, and forecasting discipline&nbsp; Contribute to the evolution of playbooks, operating models, and execution frameworks&nbsp; People &amp; Culture&nbsp; Coach, develop, and elevate managers and high-potential talent&nbsp; Build a culture grounded in accountability, ownership, and performance&nbsp; Act as a force multiplier for execution quality, focus, and standards&nbsp; &nbsp; Key Requirements&nbsp; 7+ years in B2B SaaS or high-growth commercial environments&nbsp; Demonstrated success leading managers across New Business, Expansion, or Account Management motions&nbsp; Strong command of pipeline management, forecasting principles, and revenue mechanics&nbsp; Evidence of high ownership, pace, and bias for action&nbsp; Comfortable operating cross-functionally in a scaling organisation&nbsp; Fluent in Salesforce and modern GTM tooling (e.g., Gong, Outreach, LinkedIn Sales Navigator)&nbsp; &nbsp; Critical Capabilities at Cognism&nbsp; To be successful at&nbsp;Cognism, leaders in this role are expected to consistently&nbsp;demonstrate&nbsp;the following capabilities:&nbsp; Operational Rigour:&nbsp;Applies disciplined execution, strong ownership, and consistent follow-through to ensure plans translate into reliable outcomes and predictable performance.&nbsp; Product &amp; Market Awareness:&nbsp;Demonstrates&nbsp;a clear understanding of&nbsp;Cognism’s&nbsp;products, customers, and market context to communicate value effectively and support confident commercial decision-making.&nbsp; Business Acumen:&nbsp;Connects strategy, planning, and commercial thinking to drive impact, manage risk, and prioritise effectively across revenue motions and customer scenarios.&nbsp; Communication:&nbsp;Communicates with clarity and intent, adapting style and message to influence outcomes, drive alignment, and&nbsp;maintain&nbsp;shared understanding across teams and stakeholders.&nbsp; &nbsp; Success Profile&nbsp; This role is well suited to leaders who:&nbsp; Are motivated by building, improving, and scaling rather than maintaining&nbsp; Combine commercial thinking with strong execution discipline&nbsp; Thrive in fast-moving, evolving environments&nbsp; Aspire to broader executive leadership scope over time &nbsp; WHY COGNISM At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who&nbsp;support, challenge, and inspire each other every day. If you’re looking for a place where your work truly&nbsp;makes an impact, you’re in the right spot! Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here’s what we stand for: 🤝 We Own the Outcome Together.🤓&nbsp;We Deeply Understand our Customers.&nbsp;🏆&nbsp;We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply! &nbsp;

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