Blend Labs is a leading digital lending platform that was founded in 2012. The company has been at the forefront of revolutionizing the mortgage industry by providing innovative technology solutions for lenders, enabling a seamless and efficient borrowing experience. With a comprehensive suite of products, Blend Labs empowers financial institutions to streamline their operations, improve customer experience, and drive growth in the digital lending space.

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. At Blend, we’re building a culture that feels energizing to be part of every day, where people choose to show up not just for work, but for each other. Our Raleigh office is a space where diverse perspectives are celebrated, collaboration comes naturally, and momentum is contagious. We bring people together often - whether to share ideas, celebrate wins, or simply connect - and we extend that connection beyond the office through thoughtfully planned team outings and social gatherings that help our community grow stronger. Because we believe that strong teams fuel great innovation, we invest in experiences that make working together both meaningful and enjoyable. If you thrive in an environment that’s inclusive, dynamic, and full of genuine human connection, you’ll feel right at home here. &nbsp;We are looking for a highly analytical and detail-oriented Manager, Deal Desk&nbsp;with a strong background in SaaS paralegal work to join our team. In this role, you won't just be "managing deals"- you will be the primary architect of our contract negotiation process. Your mission is to own the redline process from start to finish, significantly reducing our sales team's reliance on the Legal department for standard commercial negotiations. You will serve as the bridge between Sales, Finance, and Legal, ensuring deals move through the pipeline with speed, precision, and high integrity. Key Responsibilities Contract Ownership &amp; Redlining: Lead the negotiation and redlining of complex SaaS agreements, including MSAs, Order Forms, NDAs, and Data Processing Addendums (DPAs). Legal De-risking: Apply your paralegal expertise to identify and resolve common contractual hurdles (indemnity, liability, SLAs) within pre-approved guidelines. Process Optimization: Develop and maintain a "Negotiation Playbook" to standardize responses to common customer objections and legal requests. Training &amp; Coaching: Mentor and train junior Deal Desk analysts and Account Executives on best practices for contract review and deal hygiene. Approval Workflow: Manage the end-to-end deal approval process, ensuring all stakeholders (Finance, Legal, Product) provide timely input. Requirements Experience: 5+ years in Deal Desk, Sales Operations, or Legal Operations, specifically within the B2B SaaS industry. Paralegal Background: Proven experience as a Paralegal or Contract Manager, with a deep understanding of commercial contract law and SaaS revenue recognition. Technical Redlining Mastery: Expert-level ability to redline contracts independently and explain legal risks in "plain English" to non-legal stakeholders. Leadership: Experience coaching or managing others; you should enjoy teaching others how to "spot the traps" in a contract. Tooling: High proficiency in Salesforce (SFDC) and CLM (Contract Lifecycle Management) software (e.g., Ironclad, Conga, or PandaDoc). Communication: Exceptional negotiation skills and the ability to remain calm and focused in a fast-paced, quarter-end environment. Why This Role is Unique Unlike traditional Deal Desk roles that focus primarily on pricing and SKU management, this position empowers you to be the commercial legal authority for the Sales organization. You will have the autonomy to make decisions that directly impact our velocity and bottom line. Our Goal: To create a "self-serve" environment where Sales can close standard deals without waiting in a legal queue, thanks to your guidance and systems. &nbsp; At Blend, we are committed to offering a competitive compensation package. To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Beyond base pay, Blends benefits and perks are described below. Compensation: Base Salary Range: $102,000 and $120,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.) Bonus (if applicable): Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives. Equity : Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Manager, Deal Desk

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;We seek a distinguished candidate to join our team – an individual who consistently exceeds expectations to deliver superior service and pertinent solutions to our clientele. Premier Support constitutes a paid tier of support services wherein select customers elect to engage a dedicated support representative. This role entails serving as the primary Premier Support contact for several of Blend's prominent clients. The incumbent will function as the designated support liaison, assisting customers in managing their overall support experience, addressing intricate issues, and managing Blend product feedback and defects impacting their assigned clientele. Successful candidates will integrate into a cohesive and expanding Support team committed to delivering exceptional service. Responsibilities: Serve as the primary point of contact for customer escalations and support experience across a diverse portfolio of clients, ranging from Independent Mortgage Banks and medium to large-sized banks and credit unions to top-tier banking and lending institutions in the United States. Participate in weekly meetings and quarterly business reviews with clients. Monitor and report on account support Key Performance Indicators (KPIs) and recommend end-user training opportunities within the client organization on a monthly basis. Ensure transparent communication regarding outstanding bugs, feature requests, and support requests to both internal and external client stakeholders. Manage high-priority client support cases and collaborate with Blend Engineering/Product Management teams to achieve resolution. Act as the designated contact for client escalations pertaining to high-priority issues. Oversee project management and execution of ongoing support-led client projects. Direct client-facing outage communications. Demonstrate proficiency in managing client relationships and delivering sustained support for technical support-led projects with minimal supervisory intervention. Develop expertise in the assigned clients' technology stacks that integrate with Blend. Maintain current knowledge of Blend release and feature updates. Guarantee adherence to agreed-upon Service Level Agreements (SLAs) for responding to client tickets. Address support tickets for assigned clients. Contribute to customer retention and enhance customer satisfaction. Requirements: Minimum of 2-4 years of experience in a customer-facing role, such as technical support, support engineering, sales engineering, technical account management, or customer success. Proven experience collaborating closely with Engineering and Product teams to resolve production bugs. Demonstrated strong customer-facing skills and experience managing relationships with large enterprise clients, including multi-billion dollar organizations. Possesses a robust technical aptitude and the capacity to rapidly acquire comprehensive product expertise. Subject matter expertise or the ability to achieve rapid subject matter expertise in the Loan Origination process, Software troubleshooting, and web technologies. Knowledge and proficiency in supporting developers utilizing Blend’s RESTful APIs. Experience in project management, including tracking statuses and deliverables to completion. Ability to assess, troubleshoot, and resolve customer issues, as well as implement solutions directly within client production environments. Willingness to accommodate flexible schedules, which may include evenings, weekends, and holidays. Ability to effectively de-escalate and resolve challenging situations. Proficient presentation skills. Capacity to present and communicate concepts to both internal and external stakeholders at the VP level. Experience in initiatives aimed at reducing customer churn. At Blend, we are committed to offering a competitive compensation package. To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Beyond base pay, Blends benefits and perks are described below. Compensation: Base Salary Range: $80,000 and $90,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.) Bonus (if applicable): Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives. Equity : Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Premier Support Specialist

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. At Blend, we’re building a culture that feels energizing to be part of every day, where people choose to show up not just for work, but for each other. Our Raleigh office is a space where diverse perspectives are celebrated, collaboration comes naturally, and momentum is contagious. We bring people together often - whether to share ideas, celebrate wins, or simply connect - and we extend that connection beyond the office through thoughtfully planned team outings and social gatherings that help our community grow stronger. Because we believe that strong teams fuel great innovation, we invest in experiences that make working together both meaningful and enjoyable. If you thrive in an environment that’s inclusive, dynamic, and full of genuine human connection, you’ll feel right at home here. &nbsp;The&nbsp;Client Sales Executive-Enterprise is the strategic quarterback for Blend’s top-tier financial institution customers. In this role, you’ll own the overall relationship with an assigned list of banks and credit unions ranging in size from 1-20B in AUM - driving expansion, retention, and executive alignment.&nbsp; Reporting to the Director of Client Sales - Enterprise Accounts, you’ll collaborate cross-functionally with Product, Customer Success, Support, and Consulting to ensure customers realize the full value of their partnership with Blend. You’ll define and execute a long-term account strategy, align on customer goals and success metrics, and identify new opportunities to drive meaningful growth - for both our clients and Blend. This is a high-impact, highly visible role for a strategic, customer-obsessed sales leader who thrives on building trust, shaping strategy, and delivering measurable outcomes. How You’ll Contribute: Account Strategy &amp; Expansion (50%): Develop and execute account strategies to drive revenue growth, targeting 10-15%annual expansion (e.g., additional licenses, premium modules).Own and Plan Renewal Strategies designed to uplift PFL, drive revenue and encourage Blend usage. Organize the selling of partner products that are part of the overall blend ecosystem. Identify cross-sell/upsell opportunities in collaboration with Senior Professional Services Consultant, using customization and adoption insights. Lead Quarterly Business Reviews (QBRs) with executive stakeholders, presenting ROI and strategic roadmaps. Relationship Management (30%):&nbsp; Build and maintain C-level relationships with client executives, ensuring alignment on business objectives. Act as the escalation point for strategic issues (e.g., major compliance disputes, contract renewals). Team Coordination (15%):&nbsp; Partner with Senior Professional Services Consultant and Training &amp; Enablement Specialist to align on customization needs, feature adoption, metrics, and training outcomes.○Own and Expand Annual Services Spend/ P&amp;L.&nbsp; Coordinate with the centralized due diligence team for executive-level TPRM/due diligence escalations. Reporting (5%):&nbsp; Maintain CRM updates (e.g., Salesforce) on account health, opportunities, and risks. Track expansion metrics and retention rates for leadership reporting. Who You Are: Experience:&nbsp; 7-10 years in account management or sales in SaaS/fintech, with a proven track record of managing enterprise-level accounts. Experience driving expansion for financial institutions, ideally with SaaS or low-code platforms. ideal candidates have experience selling loan origination software, digital account opening, digital lending, mortgage focused solutions and have experience working with Top 50 Banks and or Credit Unions with a focus on retail banking. Skills:&nbsp; Strategic account planning and revenue growth expertise. Exceptional executive communication and negotiation skills. Proficiency in CRM tools (e.g., Salesforce) and QBR preparation. Ability to synthesize customization and adoption data for strategic decisions. Education: Bachelor’s degree in Business, Finance, or related field; MBA preferred. Attributes:&nbsp; Strategic thinker with a customer-centric mindset. High ownership and ability to navigate complex stakeholder dynamics. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Client Sales Executive - Enterprise Accounts

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;Blend is looking to hire a Vice President of Client Sales to oversee our entire Client Sales organization. This role is accountable for all sales targets across our Named and Enterprise Client Sales teams who manage the relationships with our existing customers (Banks, Credit Unions and Independent Mortgage Banks). Blend fundamentally believes that our customer’s success drives our success and this is reflected in the structure of our agreements and consumption based pricing model. Blend’s success - and the success of this role - is tied to long term customer outcomes and customer penetration The Vice President of Client Sales will own revenue growth, retention, and expansion across Blend’s existing customer base. This leader will manage and develop a team of Client Sales Executives responsible for deepening relationships, driving cross-sell and upsell of additional Blend products, and ensuring successful renewals. Key Responsibilities: Own customer acquisition and cross-sell goals across our Mortgage, Consumer Banking, and Ecosystem products for our largest customer and prospects. Deeply partner with banks to grow our relationship from single-product to multi-product. Help customer executives prioritize innovation and speed - you are a consultant to the banking C-suite as much as a sales leader. Mentor a team of 6 - 8 AEs and leaders and help them develop into future leaders themselves. Accurately forecast deals and diagnose issues proactively to unblock opportunities. Work with a dynamic product team to set product roadmaps, prioritize customers, and release features that unlock revenue. Take an active voice in defining Blend’s strategy and market position. Qualifications: 15+ years in SaaS Sales with 5+ years as a senior leader. Track record of fostering, navigating, and unlocking complex relationships with large customers and selling innovative technology roadmaps. Understanding of Mortgage and Consumer Banking industries is a huge plus. Experience selling platform solutions (as opposed to single point solutions). Exposure to consumption based pricing models. Bachelor's degree or higher. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

VP of Sales

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;Blend is hiring an exceptional Client Account Executive responsible for retaining, expanding, and deepening relationships with existing Independent Mortgage Bank (IMB) customers by transforming the technology that powers their consumer and residential lending operations. In this role, you will serve as a trusted strategic partner to a portfolio of IMB customers, developing a deep understanding of their origination models, operational workflows, regulatory considerations, and growth strategies. You will focus on renewals, expansion, platform adoption, and the successful rollout of new features&nbsp;across Blend Mortgage - driving long-term customer value and revenue growth within the IMB segment. How You’ll Contribute: Own and manage the post-sale customer lifecycle for a portfolio of Independent Mortgage Bank customers, with responsibility for renewals, expansions, and long-term account growth. Lead the renewal process for IMB accounts, coordinating internal stakeholders to ensure successful, timely renewals aligned to customer business cycles. Build and deepen executive-level relationships across IMB leadership, including Operations, Technology, Digital, and Lending executives. Act as a trusted advisor by bringing forward strategic recommendations that align Blend’s platform with IMB priorities such as pull-through, borrower experience, operational efficiency, and scalability. Develop and execute account strategies to increase adoption and expansion across Blend’s product suite, including Home Buying Journey and consumer engagement offerings. Identify, qualify, and close upsell and cross-sell opportunities within existing IMB accounts by aligning new product capabilities to evolving business needs. Partner closely with Customer Success, Implementation, Product, Marketing, and Support teams to drive successful outcomes across complex IMB environments. Contribute to account-specific marketing, adoption, and usage strategies that support lender growth and maximize platform value. Help define and manage customer project plans, including implementation timelines, resourcing requirements, risk mitigation, and budget considerations. Maintain a strong understanding of mortgage market trends, regulatory dynamics, and competitive pressures impacting Independent Mortgage Banks. Who You Are: 7+ years of experience in strategic SaaS sales, account management, or customer expansion, preferably supporting financial services or mortgage technology customers. Demonstrated success managing and growing enterprise or mid-market IMB customer relationships. Strong familiarity with Independent Mortgage Bank operating models, including LOS ecosystems, digital lending workflows, and third-party vendor environments. Exceptional communication and presentation skills, with experience engaging C-suite and executive stakeholders. Highly consultative, with strong listening skills and a customer-first mindset. Able to clearly articulate contractual, technical, and financial value to executive audiences. Strong technical aptitude with the ability to quickly develop deep product knowledge. Comfortable working cross-functionally in a fast-paced, evolving environment. Ability to travel up to 25% of the time. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Client Sales Executive - IMB

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;The Client Sales Executive - Mid-Market is the strategic quarterback for Blend’s financial institution customers. In this role, you’ll own the overall relationship with an assigned list of banks and credit unions ranging in size from below 1B in AUM—driving expansion, retention, and executive alignment.&nbsp; Reporting to the Director of Client Sales - Enterprise Accounts, you’ll collaborate cross-functionally with Product, Customer Success, Support, and Consulting to ensure customers realize the full value of their partnership with Blend. You’ll define and execute a long-term account strategy, align on customer goals and success metrics, and identify new opportunities to drive meaningful growth - for both our clients and Blend. This is a high-impact, highly visible role for a strategic, customer-obsessed sales leader who thrives on building trust, shaping strategy, and delivering measurable outcomes.&nbsp; Key Responsibilities Account Strategy &amp; Expansion (50%):&nbsp; Develop and execute account strategies to drive revenue growth, targeting 10-15%annual expansion (e.g., additional licenses, premium modules).○Own and Plan Renewal Strategies designed to uplift PFL, drive revenue and encourage Blend usage. Organize the selling of partner products that are part of the overall blend ecosystem. Identify cross-sell/upsell opportunities in collaboration with Senior Professional Services Consultant, using customization and adoption insights. Lead Quarterly Business Reviews (QBRs) with executive stakeholders, presenting ROI and strategic roadmaps. Relationship Management (30%):&nbsp; Build and maintain C-level relationships with client executives, ensuring alignment on business objectives. Act as the escalation point for strategic issues (e.g., major compliance disputes, contract renewals). Team Coordination (15%):&nbsp; Partner with Senior Professional Services Consultant and Training &amp; Enablement Specialist to align on customization needs, feature adoption, metrics, and training outcomes.○Own and Expand Annual Services Spend/ P&amp;L.&nbsp; Coordinate with the centralized due diligence team for executive-level TPRM/due diligence escalations. Reporting (5%):&nbsp; Maintain CRM updates (e.g., Salesforce) on account health, opportunities, and risks. Track expansion metrics and retention rates for leadership reporting. Qualifications&nbsp; Experience:&nbsp; 2+ years in a Business Development / Lead generation role in SaaS/fintech, with a proven track record of exceeding targets. - This role is a great next step in your career if you are looking to move into a full sales cycle sales role.&nbsp; ideal candidates have experience selling loan origination software, digital account opening, digital lending, mortgage focused solutions and have experience working with smaller Banks and or Credit Unions with a focus on retail banking. Skills:&nbsp; Strategic account planning and revenue growth expertise. Exceptional executive communication and negotiation skills. Proficiency in CRM tools (e.g., Salesforce). Ability to synthesize customization and adoption data for strategic decisions. Education: Bachelor’s degree in Business, Finance, or related field; MBA preferred. Attributes:&nbsp; Strategic thinker with a customer-centric mindset. High ownership and ability to navigate complex stakeholder dynamics. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Client Sales Executive - Mid-Market Accounts

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;Blend is looking to hire a Director of Sales to lead our New Logo efforts across our target markets. This role is accountable for driving net-new ARR by landing new customers onto the Blend platform, with a focus on banking and lending institutions. The ideal candidate is a proven leader who can mentor and manage a team of Sales Executives focused on winning new logo customers. We are focused on a finite, specialized market (banking/lending), and this individual must create long-term partnerships with customers rather than simply close a deal. Blend fundamentally believes that our customers’ success drives our success, and this is reflected in the structure of our agreements and consumption-based pricing model. Blend’s success - and the success of this role - is tied to sustained customer outcomes and platform adoption. Key Responsibilities Own new logo bookings targets across our Mortgage, Consumer Banking, and Ecosystem products for a defined territory/segment of prospective customers. Lead and develop a high-performing team of new-logo Sales Executives (hunters), including hiring, coaching, and performance management. Drive full-cycle enterprise sales motions with prospective customers - from prospecting and qualification through evaluation, business case development, and contract negotiation. Develop and execute territory and account plans to systematically identify, prioritize, and win high-potential prospects. Partner closely with Marketing and SDRs to shape campaigns, events, and outbound motions that build top-of-funnel pipeline. Engage senior executives at prospects (including C‑suite) as a consultative partner, helping them prioritize innovation, digitization, and speed in mortgage and consumer banking. Accurately forecast pipeline and deals, proactively diagnosing risks and putting action plans in place to unblock opportunities. Orchestrate cross-functional deal teams across Product, Solutions Engineering, Customer Success, Legal, and Finance to win complex, multi-stakeholder deals. Provide market and prospect feedback to Product and GTM leadership to influence roadmap, positioning, and packaging that support new logo growth. Qualifications 12+ years of SaaS sales experience, with 3+ years leading new logo / hunting teams or managing senior AEs in complex enterprise sales. Proven track record of exceeding new logo and ARR targets, including landing and expanding relationships with complex, multi-stakeholder customers. Experience selling into financial services, ideally mortgage and/or consumer banking; understanding of the banking and lending landscape is a strong plus. Demonstrated success selling platform solutions (vs. single point solutions) into complex organizations. Experience with or exposure to consumption-based pricing models and value-based selling. Strong executive presence and ability to engage credibly with C‑suite stakeholders as a strategic partner. Demonstrated ability to build, coach, and scale high-performing sales teams, including setting and managing to clear performance expectations. Excellent skills in forecasting, pipeline management, and sales process discipline (e.g., MEDDICC or similar). Bachelor’s degree or higher. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Director of Sales - New Logo

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;The Client Sales Executive-Named Accounts is the strategic quarterback for Blend’s top-tier financial institution customers who are some of the largest banks and credit unions in the US. In this role, you’ll own the overall relationship with an assigned list of banks and credit unions who are 20B+ in AUM - driving expansion, retention, and executive alignment.&nbsp; Reporting to the Director of Client Sales - Named Accounts, you’ll collaborate cross-functionally with Product, Customer Success, Support, and Consulting to ensure customers realize the full value of their partnership with Blend. You’ll define and execute a long-term account strategy, align on customer goals and success metrics, and identify new opportunities to drive meaningful growth - for both our clients and Blend. This is a high-impact, highly visible role for a strategic, customer-obsessed sales leader who thrives on building trust, shaping strategy, and delivering measurable outcomes.&nbsp; Key Responsibilities Account Strategy &amp; Expansion (50%):&nbsp; Develop and execute account strategies to drive revenue growth, targeting 10-15%annual expansion (e.g., additional licenses, premium modules). Own and Plan Renewal Strategies designed to uplift PFL, drive revenue and encourage Blend usage. Organize the selling of partner products that are part of the overall blend ecosystem. Identify cross-sell/upsell opportunities in collaboration with Senior Professional Services Consultant, using customization and adoption insights. Lead Quarterly Business Reviews (QBRs) with executive stakeholders, presenting ROI and strategic roadmaps. Relationship Management (30%):&nbsp; Build and maintain C-level relationships with client executives, ensuring alignment on business objectives. Act as the escalation point for strategic issues (e.g., major compliance disputes, contract renewals). Team Coordination (15%):&nbsp; Partner with Senior Professional Services Consultant and Training &amp; Enablement Specialist to align on customization needs, feature adoption, metrics, and training outcomes. Own and Expand Annual Services Spend/ P&amp;L.&nbsp; Coordinate with the centralized due diligence team for executive-level TPRM/due diligence escalations. Reporting (5%):&nbsp; Maintain CRM updates (e.g., Salesforce) on account health, opportunities, and risks. Track expansion metrics and retention rates for leadership reporting. Qualifications&nbsp; Experience:&nbsp; 7-10 years in account management or sales in SaaS/fintech, with a proven track record of managing enterprise-level accounts. Experience driving expansion for financial institutions, ideally with SaaS or low-code platforms. ideal candidates have experience selling loan origination software, digital account opening, digital lending, mortgage focused solutions and have experience working with Top 50 Banks and or Credit Unions. Skills:&nbsp; Strategic account planning and revenue growth expertise. Exceptional executive communication and negotiation skills. Proficiency in CRM tools (e.g., Salesforce) and QBR preparation. Ability to synthesize customization and adoption data for strategic decisions. Education: Bachelor’s degree in Business, Finance, or related field; MBA preferred. Attributes:&nbsp; Strategic thinker with a customer-centric mindset. High ownership and ability to navigate complex stakeholder dynamics. At Blend, we are committed to offering a competitive compensation package. To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Beyond base pay, Blends benefits and perks are described below. Compensation: Base Salary Range: $125,000 and $150,000 (OTE includes base + variable with a 50/50 split. This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.) Equity : Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Client Sales Executive - Named Accounts

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp; The Customer Success Manager is a key part of our Go to Market account team, working closely with customers, Account Executives, and Solutions Engineers to innovate the lending processes of the largest banks, credit unions, and independent mortgage banks in the world.&nbsp; A Customer Success Manager’s key responsibility is to understand the business value that customers are looking to achieve with Blend, provide insight into the KPIs and other metrics that drive this value, and recommend features or changes to unlock value. As an example, customers are often looking to increase conversion rates in their lending funnel (from prospect to completed loans). The CSM deeply understands these metrics and can recommend features and optimizations in the Blend platform to better achieve them for each customer. The CSM does this through regular touch points with the customer and their teams that use Blend, and through extensive engagement with their counterparts in the account team. Outside of this primary responsibility, the CSM also provides customers with information about new features, release notes, support ticket trends, and other information that helps customers understand the value they get from Blend.&nbsp; The CSM ultimately plays a key role in creating raving fans of Blend, explaining the value that customers get from our world class originations platform, and helping customers get the most out of the available technology. How you'll contribute:&nbsp; Understand the key business goals of customers using Blend and the metrics that are being used to track our mutual success. Regularly share the success metrics with leadership at our customers and recommend features or changes in the technology or business processes to improve the metrics. Help customers understand new features or release changes that present opportunities for them to improve operations or customer experience. Recap other engagements with Blend (e.g., Support or ongoing deployments) to ensure customer executives have a full understanding of how they are getting value from Blend and where we can mutually work together to increase this value. Build trusted relationships with our customers where we can talk directly about how to drive success quickly. Support the Blend account team to identify and open up new growth opportunities for our existing customers. Who you are:&nbsp; 5+ years of relevant customer-facing experience at either a consumption based Saas company, management consulting firm, or at a lending industry company (e.g., Mortgage company, Bank, or Credit Union). Technical aptitude with the ability to develop a deep understanding of the Blend product, mortgage market and our customers' needs. Ability to understand KPIs, investigate root causes for issues, and develop a compelling solution for the customer. Strong ability to articulate contractual, technical, and financial value points to customers, including executive leaders. Outstanding communication and presentation skills with ability to develop trusted relationships with C-level executives. At Blend, we are committed to offering a competitive compensation package. To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Beyond base pay, Blends benefits and perks are described below. Compensation: Base Salary Range: $96,000 and $114,000 - This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Bonus (if applicable): Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives. Equity :&nbsp;Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Customer Success Manager

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;Blend is looking to hire a Director of Client Sales to oversee our entire Enterprise Client Sales organization. This role is accountable for all sales targets across our Enterprise Client Sales team who manage the relationships with our existing customers (Banks, Credit Unions (1-20B AUM) and Independent Mortgage Banks). Blend fundamentally believes that our customer’s success drives our success and this is reflected in the structure of our agreements and consumption based pricing model. Blend’s success - and the success of this role - is tied to long term customer outcomes and customer penetration The Director of Client Sales – Enterprise will own revenue growth, retention, and expansion across Blend’s existing Enterprise and IMB customer base. This leader will manage and develop a team of Client Sales Executives responsible for deepening relationships, driving cross-sell and upsell of additional Blend products, and ensuring successful renewals. This role is highly strategic and hands-on, partnering closely with Customer Success, Product, Marketing, and Executive Leadership to maximize customer lifetime value and long-term partnership. Key Responsibilities Own customer acquisition and cross-sell goals across our Mortgage, Consumer Banking, and Ecosystem products for our largest customer and prospects. Deeply partner with banks to grow our relationship from single-product to multi-product. Help Client Sales Executives prioritize innovation and speed - they are a consultant to the banking C-suite as much as a sales leader. Mentor a team of 8 Client Sales Executives to help them develop into future leaders themselves. Leadership &amp; Team Management Lead, coach, and scale a team of Client Sales Executives focused on existing accounts Establish a high-performance, relationship-driven sales culture with clear accountability Set expectations around pipeline management, forecasting accuracy, and execution Hire, onboard, and develop top-tier sales talent Renewals &amp; Retention Own renewal strategy and execution, ensuring strong retention and contract growth Anticipate renewal risks and proactively address customer concerns Drive multi-year agreements and expansion at renewal when possible Monitor churn metrics and implement improvement plans as needed Strategy, Forecasting &amp; Cross-Functional Collaboration Accurately forecast expansion and renewal revenue Analyze performance metrics to optimize team effectiveness Collaborate cross-functionally with Customer Success, Professional Services, Product, Finance, and Legal Provide executive-level insights into customer trends, competitive dynamics, and growth opportunities Take an active voice in defining Blend’s strategy and market position. Qualifications: 10+ years in Saas Sales with 3+ years as a senior leader. Track record of fostering, navigating, and unlocking complex relationships with large Banks / Credit Unions / IMB’s and selling innovative technology roadmaps. Understanding of Mortgage and Consumer Banking industries is a huge plus. Experience selling platform solutions (as opposed to single point solutions). Exposure to consumption based pricing models. Bachelor's degree or higher. Strong executive presence with the ability to engage C-level and senior stakeholders Data-driven leader with strong forecasting and operational discipline Comfortable operating in a fast-paced, evolving growth environment What Success Looks Like Consistent achievement of expansion and renewal revenue targets Strong retention and customer satisfaction metrics A high-performing, engaged Client Sales team Deeper product adoption and broader product penetration across the customer base Trusted partnerships with Blend’s most strategic customers Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

Director of Client Sales - Enterprise Accounts

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. &nbsp;As an Engineering Manager at Blend, you will lead and grow a team of engineers building Blend's intelligent origination products including Blend Autopilot, our AI agent that automates document review, compliance checking, and borrower follow-ups during loan origination, taking documents from upload to reviewed in 15–25 seconds. This role offers a unique opportunity to shape one of the most AI-forward teams in Fintech: we ship agentic features rapidly, lean hard on modern AI tooling at every layer of the stack, and are looking for a leader who will continue pushing that pace of adoption: both in the products we deliver and in how we build them. Key Responsibilities: Guide architectural decisions, ensuring the delivery of scalable, robust, and maintainable solutions aligned with Blend's goals. Hire, mentor, and develop a team of high-performing engineers, fostering a culture of ownership, innovation, and accountability. Collaborate with product managers, design teams, and other stakeholders to align technical execution with business objectives. Drive the end-to-end development lifecycle, including design, implementation, testing, deployment, and production maintenance. Play a key role in connecting global engineering teams, ensuring alignment across teams, tools, and processes. Conduct regular code reviews, advocate for engineering best practices, and encourage technical excellence. Champion an AI-forward engineering culture with rapid adoption of new foundation-model capabilities, agentic patterns, and AI-assisted developer workflows, and keep raising the bar on how the team builds with AI. Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 6+ years of software engineering experience, with at least 2 years in a leadership or managerial role; proven ability to hire, mentor, and grow engineers. Excellent communication skills with the ability to work independently and collaboratively in a fast-paced, globally distributed environment. Deep Python expertise (3.11+), with strong command of async/await, asyncio, type hints, and Pydantic v2. Our codebase is ~98% Python and async-first. Hands-on experience building production agentic systems: multi-agent orchestration, tool use, structured outputs, context management, and hallucination mitigation. Experience with agent dev kits (ADK, DSPy, LangGraph, or equivalent) and durable workflow engines such as Temporal, Airflow, or Step Functions. Foundation-model fluency across providers: Google, Anthropic, or OpenAI. Including model selection, prompt caching, config sweeps, and cost/latency tradeoffs. Familiarity with multi-provider abstractions (e.g. LiteLLM) is a strong plus. Prompt engineering and agent context management: hands-on experience designing system prompts and tool schemas, managing context windows (prompt caching, summarization, retrieval injection), and shaping model behavior through few-shot examples, structured outputs, or fine-tuning. Comfortable treating prompts as first-class engineering artifacts backed by evals and version control. Agent-assisted development workflows: fluency with Claude Code (or comparable AI coding agents), git worktrees for parallel agent sessions, and AI-assisted code review. We expect everyone to use AI tooling daily, and we want a leader who will continue pushing the team's adoption forward. Retrieval-Augmented Generation (RAG) experience with vector databases (Qdrant, Pinecone, or similar), embedding models (sentence-transformers), and ideally multimodal retrieval (ColPali, FAISS) over enterprise documents. Eval-driven development of LLM features: frameworks like Braintrust, LangSmith, or MLflow with PII masking, scenario design, and CI-enforced quality baselines. PII / regulated-data sensibility: experience with redaction tooling (Presidio or similar), structured logging, and audit-grade observability. Comfort working in a SOC 2 / financial-services environment. Cloud + container ops: AWS (EKS, RDS, S3) and Kubernetes; comfortable with Docker, GitHub Actions, and modern Python tooling (uv, ruff, pytest-asyncio, pre-commit, import-linter). Bonus: exposure to mortgage / loan-origination workflows (URLA, AUS, document validation, follow-ups). Helpful but not required; we hire strong engineers and teach the domain. At Blend, we are committed to offering a competitive compensation package. To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Beyond base pay, Blends benefits and perks are described below. Compensation: Base Salary Range: $159,000 – $187,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.) Bonus (if applicable): Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives. Equity : Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success. Our Benefits at a Glance We offer a comprehensive and competitive benefits package designed to support your health and work-life balance. Health &amp; Wellbeing We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low. Company-paid life, short-term, and long-term disability coverage Generous PTO, holidays, and maternity/parental leave Employee Assistance Program (EAP): mental health, legal, childcare &amp; eldercare, financial planning, college search, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance Monthly wellness stipend for fitness, mental health, and well-being Additional perks: Milk Stork, pet insurance, and paid volunteer time off Growth &amp; Future 401(k) retirement plan with company match Pre-tax savings: healthcare &amp; dependent care FSAs, Limited Purpose FSA, and HSA

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