We created Amenitiz because we believe technology is the key to making success and profitability accessible to every hotelier in the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia.

Our mission is to build an all-in-one platform to help owners grow and manage their vacation properties by making attracting guests, managing bookings and crafting exceptional experiences, simple and easy. We invite you to be part of our growing community and help us redefine the future of online hospitality together.

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the roleAmenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success. Your missions Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients. Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction. Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities. Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions. Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals. Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty. About you 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company Fluency in French Language and proficiency in English (additional European languages are a plus). Client-focused problem solver, with experience in account management, customer success, or sales. Passionate about customer success, going the extra mile to help clients grow. Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight. Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success. Our Benefits 💸 Competitive salary &nbsp;– We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Account Manager – French Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role &nbsp; As a Sales Development Representative (SDR), your mission is to generate a maximum of outbound qualified opportunities for the Sales team by contacting, listening to, and influencing prospects with solution-based selling. You master the ability to listen for insights and make use of probing questions to understand the needs and challenges of prospects. You can match these needs and challenges with our solutions through a consultative approach, by tailoring your communication style and adapting to each individual’s characteristics.You can generate a positive reaction of curiosity and interest in a prospect, persuading them to participate in a live demo and fuelling the pipeline of our sales team for success. &nbsp; Your mission Educate potential customers about the benefits of Amenitiz through cold calling in your assigned territory. Leverage our pitch to persuade potential customers and generate interest in a live demo of our solution. Quickly build trust and engagement with your prospects by actively listening to their individual cases. Manage leads efficiently and effectively, guaranteeing a consistent volume of revenue opportunities month after month. Guarantee the highest quality of information of prospective clients in our CRM (HubSpot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the sales team to build and deliver an efficient and performing acquisition strategy for your assigned area. Work at a fast pace and on large volumes of prospects. Contribute to company-wide objectives and the development of a fast-growing startup. About you 6 months of experience in a dynamic sales environment.&nbsp; You are a French native speaker and have excellent verbal and written communication skills in English. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You have great motivation and willingness to learn in a fast-paced environment. You over-perform when challenged and want to exceed goals with your team. You have a healthy competitive nature and always strive to be the best but never at the expense of others. You are tech-savvy, entrepreneurial, and understand current technology trends. Experience in business development for online travel, hospitech, and/or SaaS is a big plus. Our Benefits 💸 Competitive salary&nbsp; ( ~€41k OTE) –We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Sales Development Representative - French Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go. 🚨 We’re always on the lookout for talented individuals to join Amenitiz. Please note: this is a Talent Pool opportunity and not an active open role. (If your background aligns with our needs, we’ll keep your information on file and reach out as soon as a relevant position becomes available.) &nbsp; About the role: As a Sales Development Representative (SDR), your mission is to generate a maximum of outbound qualified opportunities for the Sales team by contacting, listening to, and influencing prospects with solution-based selling. You master the ability to listen for insights and make use of probing questions to understand the needs and challenges of prospects. You can match these needs and challenges with our solutions through a consultative approach, by tailoring your communication style and adapting to each individual’s characteristics. You can generate a positive reaction of curiosity and interest in a prospect, persuading them to participate in a live demo and fuelling the pipeline of our sales team for success. Your mission: Educate potential customers about the benefits of Amenitiz through cold calling in your assigned territory. Leverage our pitch to persuade potential customers and generate interest in a live demo of our solution. Quickly build trust and engagement with your prospects by actively listening to their individual cases. Manage leads efficiently and effectively, guaranteeing a consistent volume of revenue opportunities month after month. Guarantee the highest quality of information of prospective clients in our CRM (HubSpot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the sales team to build and deliver an efficient and performing acquisition strategy for your assigned area. Work at a fast pace and on large volumes of prospects. Contribute to company-wide objectives and the development of a fast-growing startup. About you: At least six months of experience in a dynamic sales environment.&nbsp; You are a Portuguese native speaker and have excellent verbal and written communication skills in English. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You have great motivation and willingness to learn in a fast-paced environment. You overperform when challenged and want to exceed goals with your team. You have a healthy competitive nature and always strive to be the best, but never at the expense of others. You are tech-savvy, entrepreneurial, and understand current technology trends. Experience in business development for online travel, hospitech, and/or SaaS is a big plus. Our Benefits 💸 Competitive salary&nbsp; ( ~€41k OTE) –We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Talent Pool Sales Development Representative - Portuguese Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.At Amenitiz, we’re on a mission to empower independent hoteliers with the tools they need to thrive. As we continue to grow, attracting and hiring exceptional talent is at the heart of our success. That’s why we’re looking for a Talent Acquisition Lead to join our People team. Someone who can be hands-on with hiring while also coaching and developing a small TA team.This is a unique opportunity: the role starts as a TA Lead, but for the right person it can evolve into our Head of TA as we scale. As a Talent Acquisition Lead, you’ll manage and mentor a team of two while remaining actively involved in hiring, particularly for technical (engineering/product) and senior roles. You’ll help shape how we hire by refining our processes, supporting hiring managers, and ensuring Amenitiz continues to attract top talent in a competitive market.We’re looking for someone who thrives on the balance of leading and doing: building strong relationships with leadership, guiding the TA team, and running critical searches themselves. As Amenitiz scales, this role has the scope to grow into the Head of TA, with responsibility for a larger team and the entire talent function. Your mission:&nbsp; Lead &amp; develop the TA team → manage, coach, and upskill a team of two, ensuring delivery and growth. Own technical &amp; leadership hiring → drive searches for engineering, product, and senior roles. Refine and scale processes → improve scorecards, interview training, assessments, and dashboards to support data-driven decisions. Enhance candidate experience → ensure an engaging, smooth journey from first touch to offer. Support employer branding → collaborate with People &amp; Marketing to showcase our EVP in targeted initiatives. Champion diversity &amp; inclusion → embed fair and inclusive practices into every stage of hiring. Plan for the future → contribute to TA strategy, with the opportunity to step into a Head of TA role as the function grows. About you Strong track record hiring technical and senior talent. Experience leading a small TA team. A natural people leader, able to coach, motivate, and inspire. Data-driven mindset with experience in using metrics to diagnose problems and fix issues. Tech-savvy → comfortable with ATS, automations, and modern sourcing tools. Scale-up experience, ideally in a fast-paced growth environment. Strong methodological expertise in end-to-end recruitment and assessment. Bonus: experience in employer branding or building early-career/university pipelines. &nbsp; 🤝 Why join Amenitiz Immediate ownership of a small but high-impact TA team. A clear career path to Head of TA as Amenitiz grows. A culture that values ownership, transparency, and continuous learning. Competitive salary and benefits. A diverse, international team based in the heart of Barcelona. Our Benefits: 💊 Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally. 💰 We provide Stock Options that ensure you have ownership in our success. 🥐 Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, and everyday sunshine and views at the rooftop. 🎉 We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops. 💳 Forget about waiting till the end of the month to get paid. Access your salary any day you want! 🍽️ Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training. 📈 Exponential growth opportunities within an energetic, fast-growing, and international environment (35+ nationalities). 📓 Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth. So if you want to have a massive impact on the next step in Amenitiz's journey, if you want the challenge (and thrill) of building a high performing team and want to help us in our mission to empower independent hoteliers...then apply today!If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Talent Acquisition Team Lead

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact.About the role Amenitiz is seeking an Account Manager for the Italian Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success. Your missions Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients. Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction. Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities. Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions. Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals. Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty. About you 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company Fluency in Italian Language and proficiency in English (additional European languages are a plus). Client-focused problem solver, with experience in account management, customer success, or sales. Passionate about customer success, going the extra mile to help clients grow. Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight. Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success. Our Benefits 💸 Competitive salary&nbsp; We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Account Manager – Italian Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact.As an Associate Chief of Staff&nbsp;at Amenitiz, you’ll be at the heart of our mission to help hoteliers thrive. Your focus? Coordinating strategic projects that drive Amenitiz’s vision forward, analyzing key data to guide decisions, and preparing executive-level presentations that drive alignment across teams and external stakeholders. You’ll be a vital force in ensuring major company priorities are executed seamlessly, directly contributing to our company’s long-term growth. &nbsp; Your mission Provide the data‑driven insight and operational horsepower that magnifies the leadership team's leverage and helps Amenitiz scale smarter and faster. Project Management: Proactively drive key strategic projects from scope definition to milestone tracking, maintaining cross-functional collaboration and removing blockers as needed. Data Analysis &amp; Reporting: Gather and analyze relevant metrics, synthesizing insights to inform leadership decisions and highlight key trends. Strategy &amp; OKR Process Support: Help manage the end-to-end Strategy and OKR cycle by facilitating updates, ensuring accountability, and refining company rituals for continuous improvement. Executive Communications: Prepare presentations, briefs, and reports for internal leadership forums and external stakeholder meetings, including Board meetings and investor reporting. &nbsp; About you 3–5 years ideally in a combination of Consulting, together with Special Projects/Operations/Product Management at a start-up, with a track record of driving cross-functional initiatives in a fast-paced setting. Strong analytical and problem-solving skills, proficient with data analysis and reporting tools to uncover trends and craft data-informed recommendations. Exceptional written and verbal communication, comfortable producing executive-level materials and aligning with stakeholders at all levels (including senior leadership and external partners). Highly organized, adept at prioritizing multiple tasks, meeting tight deadlines, and ensuring no detail slips through the cracks. Collaborative with solid stakeholder management&nbsp;– skilled at rallying stakeholders around shared objectives and unblocking challenges swiftly, working across various teams and senior leadership levels. Proactive, resourceful, and results-oriented, excited by the opportunity to shape strategic initiatives that drive organizational success. Fluency in English&nbsp;– confident communicating in an international environment, delivering polished documents, and presenting to a global audience. Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈&nbsp;Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📓 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Associate Chief of Staff

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact.About the roleAs a Customer Marketing Specialist at Amenitiz, your mission will be to elevate the Customer Experience and deliver business impact by creating engaging communications and scalable customer education. You’ll play a vital role in shaping how we communicate with our customers, ensuring they feel supported and valued throughout their journey. Your responsibilities Implement customer communications (primarily email and in-app): collaborate with stakeholders across departments to design campaign flows, write compelling content, design layouts, and set everything up in our CRM. Own and manage our customer Help Center: Proactively keep it up-to-date by updating and creating articles, and crafting engaging supporting materials such as screenshots and videos. Work alongside other teams (Product, Customer Onboarding, Customer Success, Marketing…) in cross-functional projects aimed at optimizing the Customer Journey, driving product adoption and customer retention. About you 3+ years of experience in Customer Marketing You’re a proactive, creative, detail-oriented and goal-oriented professional who thrives on creating meaningful customer interactions. Experience with marketing automation tools (e.g., Klaviyo, Braze, Hubspot Marketing Hub, Customer.io…). Strong copywriting skills with the ability to craft clear, engaging, and impactful messages. (Nice-to-have) Basic design skills. (Nice-to-have) Familiarity with Help Center CMS tools (e.g., Zendesk Guide, Intercom Help Center…). Our Benefits 💸 Competitive salary –&nbsp; We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰&nbsp; Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Customer Marketing Specialist

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact. 🚨 We’re always on the lookout for talented individuals to join Amenitiz. Please note: this is a Talent Pool opportunity and not an active open role. (If your background aligns with our needs, we’ll keep your information on file and reach out as soon as a relevant position becomes available.) &nbsp; About the role: As a Sales Development Representative (SDR), your mission is to generate a maximum of outbound qualified opportunities for the Sales team by contacting, listening to, and influencing prospects with solution-based selling. You master the ability to listen for insights and make use of probing questions to understand the needs and challenges of prospects. You can match these needs and challenges with our solutions through a consultative approach, by tailoring your communication style and adapting to each individual’s characteristics. You can generate a positive reaction of curiosity and interest in a prospect, persuading them to participate in a live demo and fuelling the pipeline of our sales team for success. Your mission: Educate potential customers about the benefits of Amenitiz through cold calling in your assigned territory. Leverage our pitch to persuade potential customers and generate interest in a live demo of our solution. Quickly build trust and engagement with your prospects by actively listening to their individual cases. Manage leads efficiently and effectively, guaranteeing a consistent volume of revenue opportunities month after month. Guarantee the highest quality of information of prospective clients in our CRM (HubSpot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the sales team to build and deliver an efficient and performing acquisition strategy for your assigned area. Work at a fast pace and on large volumes of prospects. Contribute to company-wide objectives and the development of a fast-growing startup. About you: At least six months of experience in a dynamic sales environment.&nbsp; You are a Spanish native speaker and have excellent verbal and written communication skills in English. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You have great motivation and willingness to learn in a fast-paced environment. You overperform when challenged and want to exceed goals with your team. You have a healthy competitive nature and always strive to be the best, but never at the expense of others. You are tech-savvy, entrepreneurial, and understand current technology trends. Experience in business development for online travel, hospitech, and/or SaaS is a big plus. &nbsp; Our Benefits 💸 Competitive salary&nbsp; ( ~€41k OTE) –We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Talent Pool Sales Development Representative - Spanish Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact.As an Founders Associate at Amenitiz, you’ll be at the heart of our mission to help hoteliers thrive. Your focus? Coordinating strategic projects that drive Amenitiz’s vision forward, analyzing key data to guide decisions, and preparing executive-level presentations that drive alignment across teams and external stakeholders. You’ll be a vital force in ensuring major company priorities are executed seamlessly, directly contributing to our company’s long-term growth. &nbsp; Your mission Provide the data‑driven insight and operational horsepower that magnifies the leadership team's leverage and helps Amenitiz scale smarter and faster. Project Management: Proactively drive key strategic projects from scope definition to milestone tracking, maintaining cross-functional collaboration and removing blockers as needed. Data Analysis &amp; Reporting: Gather and analyze relevant metrics, synthesizing insights to inform leadership decisions and highlight key trends. Strategy &amp; OKR Process Support: Help manage the end-to-end Strategy and OKR cycle by facilitating updates, ensuring accountability, and refining company rituals for continuous improvement. Executive Communications: Prepare presentations, briefs, and reports for internal leadership forums and external stakeholder meetings, including Board meetings and investor reporting. &nbsp; About you 3–5 years ideally in a combination of Consulting, together with Special Projects/Operations/Product Management at a start-up, with a track record of driving cross-functional initiatives in a fast-paced setting. Strong analytical and problem-solving skills, proficient with data analysis and reporting tools to uncover trends and craft data-informed recommendations. Exceptional written and verbal communication, comfortable producing executive-level materials and aligning with stakeholders at all levels (including senior leadership and external partners). Highly organized, adept at prioritizing multiple tasks, meeting tight deadlines, and ensuring no detail slips through the cracks. Collaborative with solid stakeholder management&nbsp;– skilled at rallying stakeholders around shared objectives and unblocking challenges swiftly, working across various teams and senior leadership levels. Proactive, resourceful, and results-oriented, excited by the opportunity to shape strategic initiatives that drive organizational success. Fluency in English&nbsp;– confident communicating in an international environment, delivering polished documents, and presenting to a global audience. Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈&nbsp;Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📓 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Founders Associate

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact. About the role &nbsp; As a Sales Development Representative (SDR), your mission is to generate a maximum of outbound qualified opportunities for the Sales team by contacting, listening to, and influencing prospects with solution-based selling. You master the ability to listen for insights and make use of probing questions to understand the needs and challenges of prospects. You can match these needs and challenges with our solutions through a consultative approach, by tailoring your communication style and adapting to each individual’s characteristics. You can generate a positive reaction of curiosity and interest in a prospect, persuading them to participate in a live demo and fuelling the pipeline of our sales team for success. &nbsp; Your mission Educate potential customers about the benefits of Amenitiz through cold calling in your assigned territory. Leverage our pitch to persuade potential customers and generate interest in a live demo of our solution. Quickly build trust and engagement with your prospects by actively listening to their individual cases. Manage leads efficiently and effectively, guaranteeing a consistent volume of revenue opportunities month after month. Guarantee the highest quality of information of prospective clients in our CRM (HubSpot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the sales team to build and deliver an efficient and performing acquisition strategy for your assigned area. Work at a fast pace and on large volumes of prospects. Contribute to company-wide objectives and the development of a fast-growing startup. About you 1+ year of experience in a dynamic sales environment (If you don't have any experience, we just look for strong adaptability, great organisation skills, and high energy) You are a Italian native speaker and have excellent verbal and written communication skills in English. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You have great motivation and willingness to learn in a fast-paced environment. You over-perform when challenged and want to exceed goals with your team. You have a healthy competitive nature and always strive to be the best but never at the expense of others. You are tech-savvy, entrepreneurial, and understand current technology trends. Experience in business development for online travel, hospitech, and/or SaaS is a big plus. Our Benefits 💸 Competitive salary&nbsp; ( ~€41k OTE) –We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, coffee, after-work drinks, and a rooftop with endless sunshine.&nbsp; 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. &nbsp;If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Sales Development Representative - Italian Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact. 🚨 We’re always on the lookout for talented individuals to join Amenitiz. Please note: this is a Talent Pool opportunity and not an active open role. (If your background aligns with our needs, we’ll keep your information on file and reach out as soon as a relevant position becomes available.) &nbsp; About the role: As an&nbsp;Account Executive, your role focuses on maximizing the conversion of opportunities created by our SDR team, by transforming them into new Amenitiz clients. You strategically communicate the value of our solution through a consultative approach and effective questioning, by tailoring yourself to the specific needs and challenges of our prospects.Your mission Effectively communicate the value of Amenitiz by performing live demos of our platform through (video) calling with qualified prospects. Take ownership of following up and closing deals in a structured and data-driven manner. Quickly build trust and engagement with decision-makers in order to guarantee the shortest possible sales cycle. Guarantee the highest quality of information of prospective clients in our CRM (Hubspot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the SDR team to build and deliver an efficient and performing acquisition strategy for your assigned area. Track your performance against KPIs in order to consistently understand your contribution to the team and possible improvements. Contribute to company-wide objectives and the development of a fast-growing startup. About you Solid experience in business development or Account Executive You are a Spanish native speaker and have excellent verbal and written communication skills in English. Great motivation and willingness to learn in a fast-paced environment. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You love challenges and exceeding goals as a team! You have a healthy competitive nature and always strive to be the best but never at the expense of others. Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Talent Pool Account Executive - Spanish Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact.About the Role As the Head of Revenue Operations, you will work closely with our CRO to drive revenue growth across all revenue-generating activities at Amenitiz. You will oversee our Sales and Marketing processes, pipeline efficiency, tech stack, and supporting systems, ensuring leaders have the high-quality data and insights they need to make informed decisions. Your missions Strategic Partnership: Collaborate with the CRO to develop and refine sales strategies tailored to each market. Sales &amp; Marketing Leadership: Work with Sales and Marketing leaders to set targets, analyse performance, and evaluate new revenue-driven initiatives Team Scaling &amp; Management: Build and lead a high-performing Revenue Operations team to support our growth objectives. CRM Management: Oversee the management and optimisation of our CRM system (HubSpot) to ensure data accuracy and support high-volume sales operations. Enablement Team Oversight: Lead and mentor the Enablement team to provide training, tools, and resources that empower Sales teams to perform at their best. Data-Driven Enablement: Provide robust data and insights that empower leaders to optimise strategies using effective tools, automation, and process design. Financial Forecasting: Partner with Finance to ensure accurate revenue forecasting and financial planning. Lead Generation Oversight: Own and enhance our lead generation strategy to support outbound sales efforts. Special Projects: Support the CRO on pricing experiments, compensation planning, and market expansion initiatives. About you Experienced Leader: You have a proven track record in leading Revenue or Sales Operations within a scaling software company (preferably SaaS B2B). Data-Driven &amp; Outcomes-Focused: You thrive on analytics, deeply understand KPIs, and are passionate about driving performance improvements through data. Tech-Savvy: You are proficient with CRM systems (such as HubSpot or Salesforce) and data visualisation tools, and you love exploring new automation tools. Process-Oriented: You excel at designing, refining, and implementing processes that enhance operational efficiency. Strategic Collaborator: You think strategically and partner effectively with leaders across the organisation to achieve Amenitiz’s business goals. Hands-On Problem Solver: You are curious and unafraid to dive into complex challenges, breaking down big ideas into actionable projects. Organised Executor: Your excellent prioritisation and attention to detail ensure you can turn strategic ideas into well-executed plans. &nbsp; Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious Ronda de Sant Pere office comes with daily fresh fruit, Tuesday breakfasts, Thursday after-work drinks, and a rooftop with endless sunshine and views. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Head of Revenue Operations

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. We’re a team of 250+ and growing, based in vibrant Barcelona. Here, positivity fuels progress, ownership sparks innovation, and collaboration drives success. Every day, we strive to deliver excellence for our clients while creating an environment where our people can thrive, grow, and make an impact.About the role We are dedicated to building and maintaining strong relationships with our valued customers, ensuring their satisfaction and long-term commitment to our services. As a Retention Specialist, you will play a crucial role in reducing churn, improving customer loyalty, and preserving our brand reputation. You will be responsible for managing churn requests, addressing negative reviews, and preventing unpaid or disputed accounts, all of which contribute directly to our company’s long-term success. Your missions&nbsp; Respond to 100% of churn requests within 48 hours, ensuring timely and efficient resolution. Proactively engage with at-risk customers to understand concerns and offer personalized solutions. Develop strategies to prevent churn before it happens, using customer insights and proactive outreach. Apply in-depth product knowledge to provide tailored solutions that align with customer needs and business goals. Demonstrate active listening and empathy, ensuring that customer concerns are acknowledged and addressed effectively. Resolve minor conflicts constructively, fostering long-term customer relationships. Develop strategies to encourage satisfied customers to leave positive reviews, strengthening brand trust. Implement strategies to prevent unpaid or disputed accounts, reducing “ghost churn.” Work closely with Finance and Customer Support teams to resolve disputes efficiently. Collaborate with Sales, Product, and Customer Support teams to enhance the customer experience and address churn-related issues. Provide feedback to internal teams to help shape improvements in onboarding, product usability, and support processes. About you 1+ years of experience in a client-facing role, ideally in the hospitality or SaaS industry. Native French speaker, with fluency in English and Spanish or Italian. Strong problem-solving abilities, with a creative approach to customer retention. Persistence and resilience, with the ability to handle objections and turn challenging conversations into positive outcomes. Highly organized, with a proactive mindset and a strong willingness to test, learn, and implement new processes Our Benefits 💸 Competitive salary &nbsp;– We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Junior Billing & Payment Specialist

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role Amenitiz is seeking an Account Manager for the Italian Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success. Your missions Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients. Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction. Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities. Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions. Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals. Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty. About you 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company Fluency in Italian Language and proficiency in English (additional European languages are a plus). Client-focused problem solver, with experience in account management, customer success, or sales. Passionate about customer success, going the extra mile to help clients grow. Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight. Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success. Our Benefits 💸 Competitive salary&nbsp; We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.As an Associate Chief of Staff&nbsp;at Amenitiz, you’ll be at the heart of our mission to help hoteliers thrive. Your focus? Coordinating strategic projects that drive Amenitiz’s vision forward, analyzing key data to guide decisions, and preparing executive-level presentations that drive alignment across teams and external stakeholders. You’ll be a vital force in ensuring major company priorities are executed seamlessly, directly contributing to our company’s long-term growth. &nbsp; Your mission Provide the data‑driven insight and operational horsepower that magnifies the leadership team's leverage and helps Amenitiz scale smarter and faster. Project Management: Proactively drive key strategic projects from scope definition to milestone tracking, maintaining cross-functional collaboration and removing blockers as needed. Data Analysis &amp; Reporting: Gather and analyze relevant metrics, synthesizing insights to inform leadership decisions and highlight key trends. Strategy &amp; OKR Process Support: Help manage the end-to-end Strategy and OKR cycle by facilitating updates, ensuring accountability, and refining company rituals for continuous improvement. Executive Communications: Prepare presentations, briefs, and reports for internal leadership forums and external stakeholder meetings, including Board meetings and investor reporting. &nbsp; About you 3–5 years ideally in a combination of Consulting, together with Special Projects/Operations/Product Management at a start-up, with a track record of driving cross-functional initiatives in a fast-paced setting. Strong analytical and problem-solving skills, proficient with data analysis and reporting tools to uncover trends and craft data-informed recommendations. Exceptional written and verbal communication, comfortable producing executive-level materials and aligning with stakeholders at all levels (including senior leadership and external partners). Highly organized, adept at prioritizing multiple tasks, meeting tight deadlines, and ensuring no detail slips through the cracks. Collaborative with solid stakeholder management&nbsp;– skilled at rallying stakeholders around shared objectives and unblocking challenges swiftly, working across various teams and senior leadership levels. Proactive, resourceful, and results-oriented, excited by the opportunity to shape strategic initiatives that drive organizational success. Fluency in English&nbsp;– confident communicating in an international environment, delivering polished documents, and presenting to a global audience. Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈&nbsp;Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📓 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the roleAs a Customer Marketing Specialist at Amenitiz, your mission will be to elevate the Customer Experience and deliver business impact by creating engaging communications and scalable customer education. You’ll play a vital role in shaping how we communicate with our customers, ensuring they feel supported and valued throughout their journey. Your responsibilities Implement customer communications (primarily email and in-app): collaborate with stakeholders across departments to design campaign flows, write compelling content, design layouts, and set everything up in our CRM. Own and manage our customer Help Center: Proactively keep it up-to-date by updating and creating articles, and crafting engaging supporting materials such as screenshots and videos. Work alongside other teams (Product, Customer Onboarding, Customer Success, Marketing…) in cross-functional projects aimed at optimizing the Customer Journey, driving product adoption and customer retention. About you 3+ years of experience in Customer Marketing You’re a proactive, creative, detail-oriented and goal-oriented professional who thrives on creating meaningful customer interactions. Experience with marketing automation tools (e.g., Klaviyo, Braze, Hubspot Marketing Hub, Customer.io…). Strong copywriting skills with the ability to craft clear, engaging, and impactful messages. (Nice-to-have) Basic design skills. (Nice-to-have) Familiarity with Help Center CMS tools (e.g., Zendesk Guide, Intercom Help Center…). Our Benefits 💸 Competitive salary –&nbsp; We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰&nbsp; Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role As a Finance Intern at Amenitiz, you'll play a key support role within the Controlling team, helping manage daily financial and accounting operations. Your work will directly contribute to the accuracy and efficiency of our financial processes, from collecting and organizing invoices to assisting with payments and monthly closings. This is a hands-on opportunity to gain experience in a fast-growing tech startup while learning the fundamentals of operational finance and accounting. Your missions Support the controlling team in the collection, classification, and processing of invoices, ensuring completeness and accuracy. Assist with payment preparation and execution, helping to coordinate internal approval processes and monitor due dates. Help with the monthly accounting close, including booking entries, preparing reconciliations, and gathering documentation for accruals. Maintain and update internal tools and trackers to ensure accurate financial data flow. Collaborate with internal teams to ensure smooth administrative and financial workflows. Support ad hoc financial analysis and projects as needed. Your profile Currently pursuing a degree in Finance, Accounting, Business Administration, or a related field. Strong interest in accounting, operational finance, and financial processes. Proactive, detail-oriented, and organized, with a willingness to learn and take ownership. Basic knowledge of Excel or Google Sheets; familiarity with accounting tools is a plus. Comfortable communicating in English and Spanish. A team player with a hands-on mindset and the ability to thrive in a dynamic environment. What we offer A paid, part-time internship with mentorship from a highly skilled and collaborative Controlling team. Real-world exposure to accounting processes, tools, and month-end closing activities. An international, dynamic team and a fast-paced, mission-driven company culture. Join us as a paid intern and kickstart your career with real-world experience. &nbsp;If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Finance Intern

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the roleAmenitiz is looking for an experienced and dynamic Manager of Customer Success to lead our team of Account Managers. You will play a key role in shaping the post-sales experience, ensuring customer success, and maximizing long-term value. You will define what Account Management means at Amenitiz, create scalable processes, and lead a growing team across multiple European markets. Your missions&nbsp; Define and establish the Account Management function, including strategy, goals, and best practices. Hire, manage, and develop a high-performing team to drive customer retention and revenue expansion. Design and implement processes &amp; tools to optimize customer lifecycle management and ensure long-term success. Monitor key performance metrics, with a strong focus on achieving 110%+ Net Revenue Retention. Collaborate cross-functionally with Revenue Operations, Sales Development, Account Executives, and Marketing to enhance customer experience and growth. About you 5+ years of experience in Account Management or Customer Success, including at least 2-3 years in a team leadership or management capacity Proven experience in building and leading an Account Management team from scratch in a fast-growing environment. Operational expertise, with a strong ability to create and refine scalable processes to improve customer success. Deep knowledge of Account Management best practices across multiple European markets. Strong analytical skills, with experience leveraging data to drive decision-making and performance improvements. Excellent collaboration and stakeholder management abilities, working effectively across sales, marketing, and operations teams. Proficient in English (written and verbal); additional languages are a plus. Our Benefits 💸 Competitive salary &nbsp;– We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Manager of Customer Success

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role We are dedicated to building and maintaining strong relationships with our valued customers, ensuring their satisfaction and long-term commitment to our services. As a Retention Specialist, you will play a crucial role in reducing churn, improving customer loyalty, and preserving our brand reputation. You will be responsible for managing churn requests, addressing negative reviews, and preventing unpaid or disputed accounts, all of which contribute directly to our company’s long-term success. Your missions&nbsp; Respond to 100% of churn requests within 48 hours, ensuring timely and efficient resolution. Proactively engage with at-risk customers to understand concerns and offer personalized solutions. Develop strategies to prevent churn before it happens, using customer insights and proactive outreach. Apply in-depth product knowledge to provide tailored solutions that align with customer needs and business goals. Demonstrate active listening and empathy, ensuring that customer concerns are acknowledged and addressed effectively. Resolve minor conflicts constructively, fostering long-term customer relationships. Develop strategies to encourage satisfied customers to leave positive reviews, strengthening brand trust. Implement strategies to prevent unpaid or disputed accounts, reducing “ghost churn.” Work closely with Finance and Customer Support teams to resolve disputes efficiently. Collaborate with Sales, Product, and Customer Support teams to enhance the customer experience and address churn-related issues. Provide feedback to internal teams to help shape improvements in onboarding, product usability, and support processes. About you 1+ years of experience in a client-facing role, ideally in the hospitality or SaaS industry. Native French speaker, with fluency in English and Spanish or Italian. Strong problem-solving abilities, with a creative approach to customer retention. Persistence and resilience, with the ability to handle objections and turn challenging conversations into positive outcomes. Highly organized, with a proactive mindset and a strong willingness to test, learn, and implement new processes Our Benefits 💸 Competitive salary &nbsp;– We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Retention Specialist – French Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.&nbsp; Com a Sales Development Representative, la teva missió serà generar el màxim nombre d’oportunitats qualificades outbound per a l’equip de vendes mitjançant el contacte, l’escolta activa i la influència dels potencials clients, aplicant una venda consultiva i enfocada a solucions.Domines l’habilitat d’escoltar per obtenir insights, i fas servir preguntes estratègiques per entendre les necessitats i reptes dels teus interlocutors. Saps identificar com els nostres serveis poden donar resposta a aquestes necessitats i adaptar el teu discurs segons el perfil de cada prospect. Generes interès i curiositat, convencent-los perquè participin en una demo en directe, contribuint així a alimentar el pipeline de vendes amb oportunitats de qualitat. &nbsp; Your mission: Educar als potencials clients sobre els beneficis d’Amenitiz mitjançant trucades en fred en el teu territori assignat. Utilitzar el nostre pitch per despertar interès i generar demos en directe de la nostra solució. Generar confiança ràpidament amb els teus prospects escoltant activament les seves necessitats específiques. Gestionar els leads de manera eficient, assegurant un volum constant d’oportunitats de negoci cada mes. Garantir la màxima qualitat de la informació dels clients potencials al nostre CRM (HubSpot), assegurant un pipeline sa i una bona capacitat de previsió. Col·laborar estretament amb l’equip de vendes per construir una estratègia d’adquisició eficient i rendible per a la teva zona. Treballar a ritme alt i amb grans volums de prospects. Contribuir als objectius globals de l’empresa i al creixement d’una startup en plena expansió. About you: Tens +1 any d’experiència en entorns de vendes amb alt volum de contactes. Ets natiu/va en espanyol i tens un nivell excel·lent d’anglès, tant parlat com escrit. Et motiva el que fas i sempre busques anar més enllà! Tens bones habilitats d’organització i gestió del temps, i et sents còmode/a amb el multitasking. Et mous bé en entorns ràpids i tens moltes ganes d’aprendre. Tens una actitud proactiva, enfocada a resultats, i sempre busques superar els teus objectius. Tens un esperit competitiu saludable: vols ser el/la millor, però mai a costa dels altres. Et consideres digital, emprenedor/a, i tens interès pels avenços tecnològics. Si tens experiència en desenvolupament de negoci dins del sector travel online, hospitech o SaaS, serà un gran plus. Our Benefits 💸 Sou competitiu (~41k€ OTE)&nbsp;– Reconeixem el teu esforç i celebrem l’èxit amb incentius basats en resultats. 💊 Cobertura completa de salut i benestar&nbsp;– Tant física com mental: ens importes. 💰 &nbsp;Stock options&nbsp;– Fes-te partícip de l’èxit d’Amenitiz amb accions reals. 🥐 Oficines al centre de Barcelona&nbsp;– Espai lluminós, amb fruita diària, bon cafè, afterworks i una terrassa genial. 🎉 Experiències d’equip inoblidables&nbsp;– Vela pel Mediterrani, espectacles del Cirque du Soleil, tallers de cuina, màgia, poesia... Ens agrada gaudir junts. 💳 Rep el teu sou quan vulguis&nbsp;– Accedeix al teu salari en qualsevol moment, no cal esperar a final de mes. 🍽️ Beneficis flexibles – Estalvia en menjar, guarderia, transport i formació amb opcions a mida. 📈 Creix amb nosaltres&nbsp;– Equip internacional, dinàmic i amb més de 35 nacionalitats. Oportunitats reals de carrera. 📚 Fomenta la teva curiositat&nbsp;– Et comprem qualsevol llibre que vulguis i tindreu accés a una biblioteca inspiradora. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Sales Development Representative - Catalunya Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go. About the role &nbsp; As a Sales Development Representative (SDR), your mission is to generate a maximum of outbound qualified opportunities for the Sales team by contacting, listening to, and influencing prospects with solution-based selling. You master the ability to listen for insights and make use of probing questions to understand the needs and challenges of prospects. You can match these needs and challenges with our solutions through a consultative approach, by tailoring your communication style and adapting to each individual’s characteristics. You can generate a positive reaction of curiosity and interest in a prospect, persuading them to participate in a live demo and fuelling the pipeline of our sales team for success. &nbsp; Your mission Educate potential customers about the benefits of Amenitiz through cold calling in your assigned territory. Leverage our pitch to persuade potential customers and generate interest in a live demo of our solution. Quickly build trust and engagement with your prospects by actively listening to their individual cases. Manage leads efficiently and effectively, guaranteeing a consistent volume of revenue opportunities month after month. Guarantee the highest quality of information of prospective clients in our CRM (HubSpot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the sales team to build and deliver an efficient and performing acquisition strategy for your assigned area. Work at a fast pace and on large volumes of prospects. Contribute to company-wide objectives and the development of a fast-growing startup. About you 1+ year of experience in a dynamic sales environment (If you don't have any experience, we just look for strong adaptability, great organisation skills, and high energy) You are a Italian native speaker and have excellent verbal and written communication skills in English. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You have great motivation and willingness to learn in a fast-paced environment. You over-perform when challenged and want to exceed goals with your team. You have a healthy competitive nature and always strive to be the best but never at the expense of others. You are tech-savvy, entrepreneurial, and understand current technology trends. Experience in business development for online travel, hospitech, and/or SaaS is a big plus. Our Benefits 💸 Competitive salary&nbsp; ( ~€41k OTE) –We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, coffee, after-work drinks, and a rooftop with endless sunshine.&nbsp; 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. &nbsp;If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.As an&nbsp;Sales Development Representative Manager for the French Market at Amenitiz, you will be responsible for developing, training, and hiring a highly driven and enthusiastic Sales Development Representative (SDR) team. This team serves as the first point of contact for prospective customers, playing a crucial role in the overall success of the business. The ideal candidate will be an empathetic and passionate leader with a winning mentality and an infectious positive attitude. With a strong background in consultative sales, you will identify coaching opportunities through call reviews and pipeline management, ensuring the continuous growth and success of the team. &nbsp; Your Missions Hire, Coach, and Lead: Build and manage a high-performing SDR team by recruiting top talent and providing continuous training on sales, product knowledge, and industry trends. Collaboration with Leadership: Work closely with the Head of [Department] to align the SDR team’s goals with broader business objectives and contribute to overall growth strategies. Coaching and Performance Tracking: Conduct regular call reviews, provide actionable feedback, and track key performance metrics to drive improvement. Motivation and Results: Foster a positive and motivated team environment, ensuring that individual and team targets are consistently met or exceeded. Process Improvement: Continuously optimize sales development processes, implement best practices, and use data-driven insights to enhance team productivity. Product Knowledge and Training: Stay updated on product developments and ensure the team is equipped with the knowledge to engage in meaningful customer conversations. About You Extensive experience in business development, inside sales, or customer success within a SaaS company. At least 1 year of experience managing a sales team with a proven track record of improving sales KPIs. A consistent history of achieving 100%+ of sales targets. Strong organizational and time management skills, with the ability to multitask effectively. Highly motivated, adaptable, and eager to learn in a fast-paced, dynamic environment. Native speaker of (Insert language) with excellent verbal and written communication skills in English. A highly empathetic and passionate leader with a winning mentality and infectious, positive attitude. If you’re ready to take on a leadership role and make a significant impact in a growing company, we’d love to hear from you! Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Sales Development Representative Manager - French Market

Sales Development Representative - Spanish Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.&nbsp; As a Sales Development Representative, your mission is to generate a maximum of outbound qualified opportunities for the Sales team by contacting, listening to, and influencing prospects with solution-based selling.You master the ability to listen for insights and make use of probing questions to understand the needs and challenges of prospects. You can match these needs and challenges with our solutions through a consultative approach, by tailoring your communication style and adapting to each individual’s characteristics.You can generate a positive reaction of curiosity and interest in a prospect, persuading them to participate in a live demo and fuelling the pipeline of our sales team for success. &nbsp; Your mission: Educate potential customers about the benefits of Amenitiz through cold calling in your assigned territory. Leverage our pitch to persuade potential customers and generate interest in a live demo of our solution. Quickly build trust and engagement with your prospects by actively listening to their individual cases. Manage leads efficiently and effectively, guaranteeing a consistent volume of revenue opportunities month after month. Guarantee the highest quality of information of prospective clients in our CRM (HubSpot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the sales team to build and deliver an efficient and performing acquisition strategy for your assigned area. Work at a fast pace and on large volumes of prospects. Contribute to company-wide objectives and the development of a fast-growing startup. About you: 1+ year of experience in a High-volume sales environment You are a Spanish native speaker and have excellent verbal and written communication skills in English. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You have great motivation and willingness to learn in a fast-paced environment. You are a self-starter with a results-driven mindset, always pushing yourself beyond targets and striving for continuous improvement. You have a healthy competitive nature and always strive to be the best but never at the expense of others. You are tech-savvy, entrepreneurial, and understand current technology trends. Experience in business development for online travel, hospitech, and/or SaaS is a big plus. Our Benefits 💸 Competitive salary&nbsp; ( ~€41k OTE) –We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role As a Senior Software Engineer, you will lead the development of scalable backend systems and high-performance APIs, playing a key role in the architectural evolution of our platform. While your primary expertise will be in backend development, you will also contribute to frontend projects when needed, making you a highly versatile and cross-functional member of the engineering team. You will mentor peers, set and uphold engineering standards, and collaborate closely with cross-functional teams to deliver robust, observable, and well-documented solutions in a fast-paced, high-growth environment. Key Responsibilities Design, develop, and maintain scalable, maintainable, and performant backend systems with a focus on high-quality code and best practices. Build and optimize RESTful APIs and data pipelines, ensuring reliability, security, and scalability. Work with Product Managers to refine requirements and translate them into well-structured technical solutions. Maintain comprehensive API and system documentation to support internal teams and future development. Implement observability best practices using monitoring, logging, and alerting tools to ensure system reliability and performance. Provide technical support to the Care team by troubleshooting and resolving complex issues efficiently. Contribute to the evolution of our platform from MVP to enterprise-scale, optimizing for high-traffic and high-performance use cases. Take ownership of frontend tasks when required, including developing React components, integrating APIs, and implementing UI features. Collaborate with dedicated frontend engineers to ensure seamless integration between backend and frontend systems. Mentor junior and mid-level engineers, conduct code reviews, and promote best practices across the team. About you 5+ years of professional experience as a Software Engineer, with a strong focus on backend and API development. Expert-level proficiency in Ruby on Rails, including API design, ActiveRecord optimization, and background job processing (Sidekiq, Resque). Experience with React or similar modern frontend frameworks (Vue, Angular) for occasional UI development. Strong knowledge of JavaScript/TypeScript, HTML, and CSS, including responsive and accessible UI design. Skilled in CSS frameworks such as Tailwind CSS, Bootstrap, or Material UI. Solid understanding of distributed systems, service-oriented architecture, and design patterns. Experience working with cloud platforms (AWS, GCP, or Azure) for deploying and scaling applications. Proficient with backend testing frameworks (RSpec, Minitest) and familiar with frontend testing tools (Jest, Cypress). Strong collaboration skills and fluency in English, with the ability to work effectively in cross-functional teams. Experience with Golang for backend services. Familiarity with CI/CD pipelines and infrastructure-as-code tools (Terraform, Ansible). Experience with monorepo architectures for managing full-stack applications Our Benefits 💊 Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally. 💰 We provide Stock Options that ensure you have ownership in our success. 🥐 Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, and everyday sunshine and views at the rooftop. 🎉 We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops. 💳&nbsp;Forget about waiting till the end of the month to get paid. Access your salary any day you want! 🍽️ Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training. 📈 Exponential growth opportunities within an energetic, fast-growing, and international environment (35+ nationalities). 📚 Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior Back-End Engineer (with Frontend Capabilities)

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the Role We’re looking for a strategic and execution-focused Senior Customer Lifecycle Specialist to join our Customer Marketing team, reporting to the Customer Marketing Manager and working alongside two Customer Marketing Specialists. You’ll play a key role in connecting our customers to product value by designing and executing targeted lifecycle communications and adoption initiatives. Your work will directly impact key business outcomes such as Product Adoption, NPS, and Customer Retention. This role is ideal for someone who thrives at the intersection of product, data, customer insights, and communications, and is excited to own and evolve how we guide customers through their journey with omnichannel messaging,&nbsp; from onboarding to advocacy. Key Responsibilities Lifecycle strategy and execution: Define and implement the end-to-end Lifecycle Communication strategy across channels (email, in-app, Help Center, etc.). Partner with Product, Onboarding, and CS teams to design communications that guide customers to adopt key feature. Data and segmentation: Collaborate with Product and Data teams to define customer segmentation and product usage frameworks. Build scalable programs tailored to lifecycle stage, usage behavior, and product maturity. Product Positioning &amp; GTM for existing customers: Define messaging strategy and GTM plans for new features and product launches. Ensure existing customers understand new value offerings and adopt them successfully. Customer feedback: Create and evolve the VoC program alongside the Research team, and feed back into lifecycle campaigns, onboarding, and product strategies. Qualifications 5+ years experience in Lifecycle Marketing, Customer Marketing, Product Marketing, or Customer Success. Strong background in customer segmentation, journey mapping, and behavioral targeting. Excellent communication and copywriting skills — able to distill complex ideas into simple, compelling messages that optimise for a goal.. Experience working with Product, Data, and Customer Success teams. Strong understanding of B2B SaaS products and customer journeys. Proactive, goal-oriented and strategic thinker with a bias for action and experimentation. Tools: CRM / Marketing automation (e.g. Braze, Salesforce,&nbsp;Customer.io, Klaviyo), product and data analytics (e.g., Mixpanel, Amplitude, Looker) Our Benefits 💊 Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally. 💰 We provide Stock Options that ensure you have ownership in our success. 🥐 Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, and everyday sunshine and views at the rooftop. 🎉 We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops. 💳&nbsp;Forget about waiting till the end of the month to get paid. Access your salary any day you want! 🍽️ Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training. 📈 Exponential growth opportunities within an energetic, fast-growing, and international environment (35+ nationalities). 📚 Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior Customer Lifecycle Specialist

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role As a Senior Data Engineer, you will take the lead on architecting and optimising our data infrastructure, enabling scalable and secure access to high-quality data. You will mentor junior engineers, lead technical design discussions, and work closely with stakeholders across product, analytics, and data science teams to shape the future of our data platform. Your work will directly influence the company’s ability to make data-informed decisions at scale. Key Responsibilities Lead the design and implementation of scalable, secure, and reliable data pipelines Architect and optimize ELT workflows in dbt, ensuring performance, modularity, and alignment with evolving business needs Own the integrity and design of core data models in Redshift, balancing performance and usability for stakeholders Drive implementation of data governance, observability, and quality standards across all pipelines Integrate complex data sources, APIs, and third-party platforms efficiently and securely Partner with engineering and product teams to plan and deliver data architecture improvements aligned with company goals Monitor, troubleshoot, and proactively improve pipeline performance, including incident response and root cause analysis Contribute to and influence data platform strategy, including evaluations of new tools, standards, and design patterns Mentor and support junior engineers through code reviews, knowledge sharing, and technical guidance Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or a related discipline. 5+ years of experience in data engineering, with proven experience in scaling data infrastructure. Expert-level SQL and strong proficiency in Python or other data-related programming languages. Deep experience with modern data platforms (e.g. BigQuery, Snowflake, Redshift) and orchestration tools (e.g. Airflow, dbt). Strong understanding of cloud architecture (GCP, AWS, or Azure) and distributed systems. Familiarity with data privacy, security, and governance frameworks. Strong problem-solving skills and a proactive mindset. Excellent communication and leadership skills, with experience driving projects across teams. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior Data Engineer

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role As our Senior Data Scientist, you’ll play a strategic and technical leadership role in building advanced machine learning models and data-driven solutions that shape the direction of our business. Your work will inform key decisions across areas like customer retention, forecasting, and personalisation—helping us scale smarter and serve customers better. Beyond hands-on modeling, you’ll partner closely with cross-functional teams to define data science roadmaps, influence product and business strategy, and ensure that insights are deeply embedded in how we operate. You’ll take ownership of high-impact projects from end to end, mentor other data scientists, and help establish best practices that elevate the entire team Key Responsibilities Develop, test and productionize predictive algorithms by using state of the art machine learning algorithms and statistical models Generate and execute on ideas for exploratory analysis to shape future projects and provide recommendations for action Continuously propose strategic changes and optimizations to the way we track, maintain and use data working closely with data engineering Create dashboards and reports to regularly communicate results and monitor key metrics Collaborate with cross-functional teams across disciplines such as product, engineering, marketing amongst others; identify use cases for data science applications. Qualifications MSc in a scientific discipline such as Computer Science, Mathematics, Operations Research, Physics, or Statistics. Deep theoretical and applied knowledge in the following areas: forecasting, traditional machine learning, reinforcement learning, statistical inference, time series analysis, mathematical optimisation. Extensive experience with the end-to-end predictive/prescriptive model development cycle, from problem definition to productionalisation and maintenance Strong data modeling and SQL skills. Familiarity with orchestration tools (Airflow, Luigi) and cloud infrastructures (GCP, AWS, Azure). Solid software engineering skills, and extensive experience using the Python ML and DS ecosystem. Working knowledge of agile development. Change management skills and adaptability in a fast-paced environment. Strong presentation skills in communicating with experts and novices. The ability to manage a team is desirable. Fluent spoken and written English. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior Data Scientist

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.At Amenitiz, we believe great teams aren't just built—they're cultivated through thoughtful leadership, genuine collaboration, and a shared passion for excellence. As we continue revolutionising hospitality management for our 14,000+ hoteliers worldwide, we're looking for an exceptional Team Lead who thrives on empowering others and driving meaningful results. Your Mission We're looking for an Engineering Manager to lead a team of 6 talented engineers and drive both their professional growth and our product's success. In this role, you'll conduct regular one-on-ones with team members, provide performance coaching, and support their career development through mentorship and growth planning. You'll be hands-on in guiding technical decisions while empowering your team to own their work and develop their skills. The ideal candidate understands that great engineering management is about removing obstacles, fostering collaboration, and creating an environment where engineers can do their best work. Beyond people management, you'll be a key partner in shaping our product's future. We need someone with a product-first mindset who deeply understands our users' needs and can translate those into technical strategies. You'll work closely with your product counterpart to ensure we're building the right things the right way, balancing technical excellence with practical delivery. Your technical expertise will be crucial in architectural discussions and code reviews, but your primary focus will be enabling your team's success and ensuring our engineering efforts directly contribute to product improvements that matter to our customers. Key Responsibilities Take full ownership of the team’s delivery outcomes, ensuring goals are met with quality and impact. Lead, mentor, and support engineers through regular one-on-ones, performance reviews, and tailored career development plans to drive growth and engagement. Contribute to and guide technical architecture decisions, reviewing PRDs, RFCs, and code to maintain technical excellence. Partner closely with the Product Manager to translate business objectives into clear, actionable technical roadmaps. Define and uphold engineering best practices to improve code quality, reduce technical debt, and increase reliability. Track, analyze, and continuously improve team performance metrics to boost productivity and collaboration. Coordinate effective responses to incidents, ensuring quick resolution and clear communication About you Experienced engineering leader with a strong technical foundation. 5+ years of software development experience and at least 4 years in people management. Proven track record leading teams through complex technical projects. Skilled at balancing competing priorities while keeping team morale and productivity high. Up to date technically, able to contribute to architectural discussions and code reviews. Focused on enabling and empowering engineers rather than being the main coder. Excellent communicator, able to bridge technical and non-technical stakeholders. Strong writing and documentation skills, with the ability to run effective meetings. Comfortable with ambiguity and skilled at guiding teams through uncertainty. Calm and decisive during incidents, strategic in planning, and enthusiastic in celebrating wins. How your first 6 months will look like in this role First MonthYou'll focus on getting to know your team through introductory one-on-ones, understanding each engineer's strengths, challenges, and career aspirations. You'll immerse yourself in our product, codebase, and technical architecture while observing existing team dynamics and processes. By the end of the month, you'll have established regular one-on-one schedules with all team members and begun participating in technical discussions, primarily listening and learning how the team currently operates. First Three MonthsYou'll take full ownership of the team's delivery and performance, implementing any necessary process improvements based on your initial observations. You'll have completed your first round of performance reviews and created individual development plans for each team member. By this point, you'll be actively contributing to technical decisions and architectural discussions, while building strong working relationships with product, design, and other engineering teams. You should have a solid grasp of our product roadmap and be helping the team align their work with broader product goals. First Six MonthsYou'll have established yourself as a trusted leader who's driving measurable improvements in both team performance and product outcomes. Your team should show clear signs of growth through the career development initiatives you've implemented, and you'll have successfully guided at least one major technical initiative from conception to delivery. By now, you'll be a key voice in product strategy discussions, bringing engineering perspectives that shape our roadmap. The team should be running smoothly under your leadership, with improved velocity, code quality, and most importantly, higher engagement and job satisfaction among your engineers. Our Benefits 💊 Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally. 💰 We provide Stock Options that ensure you have ownership in our success. 🥐 Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, and everyday sunshine and views at the rooftop. 🎉 We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops. 💳&nbsp;Forget about waiting till the end of the month to get paid. Access your salary any day you want! 🍽️ Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training. 📈 Exponential growth opportunities within an energetic, fast-growing, and international environment (35+ nationalities). 📚 Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior Engineering Manager

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role:&nbsp; As our&nbsp;FP&amp;A Analyst, you’ll play a key role in financial planning, forecasting, and analysis to support Amenitiz’s growth. You’ll build models, develop reporting tools, and provide insights that guide decision-making across the company. This is a great opportunity for someone early in their finance career to gain hands-on experience in a fast-paced SaaS environment, sharpen technical skills, and grow into a true strategic finance partner. Your missions Build, improve, and&nbsp;automate financial models&nbsp;to support planning, forecasting, and business decisions. Own&nbsp;monthly and quarterly reporting cycles, ensuring timely delivery of accurate results and insights. Perform variance and trend analysis, providing actionable recommendations to leadership. Partner with stakeholders across departments to understand business drivers and translate them into financial impact. Support&nbsp;fundraising processes, preparing analyses and data required by investors. Develop dashboards and reporting tools (Looker, Google Sheets) to make data accessible and actionable. Assist in the creation of internal and external financial presentations for leadership and investors. Continuously improve FP&amp;A processes and bring new ideas to enhance scalability and accuracy. About you Bachelor’s degree in Finance, Accounting, Economics, or a related field. 5+ years of experience in FP&amp;A or a finance-related role, ideally in SaaS or a high-growth environment. Strong background in&nbsp;financial modeling&nbsp;and business analysis. Proficiency in Excel/Google Sheets; experience with&nbsp;Looker&nbsp;or other BI tools is a strong plus. Strong&nbsp;business acumen&nbsp;with the ability to connect numbers to strategic decisions. Experience working with multiple stakeholders and C-Level executives. Excellent communication skills and ability to present complex data in a clear, concise way. Proactive, detail-oriented, and curious, with the drive to improve processes and create impact. Proficient in English. Our Benefits 💸 Competitive salary - We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior FP&A Analyst

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the Role At Amenitiz, we’re on a mission to redefine how independent hoteliers grow their business in a digital-first world. As our Senior Product Marketing Manager – PLG, you’ll be at the forefront of driving product-led growth strategies that boost net revenue retention, reduce churn, and unlock new inbound growth streams in 2024 and beyond. This is a highly cross-functional role, working closely with Product, Engineering, Design, and Marketing to deliver measurable impact. You’ll blend strategic thinking with hands-on execution, all while mentoring and inspiring our Product Marketing team. Your Mission Own the PMM contribution to initiatives that increase upsell revenue, prevent churn, and optimize pricing and packaging for different geographies and Ideal Customer Profiles (ICPs). Drive product adoption and engagement through personalized, automated communication campaigns that speak directly to customer needs. Build and execute a robust PLG-focused product marketing strategy, tightly aligned with business objectives. Mentor and develop Product Marketing team members, helping them grow their skills and influence. Partner with cross-functional leaders to maximize the reach and impact of new product launches. Deeply understand our customers, their behaviors, and evolving needs to guide product positioning and strategy. Track, analyze, and optimize PLG campaign performance using actionable insights to continuously improve results About You 5+ years of experience in product marketing or product management, with a proven track record of driving successful product-led growth in B2B SaaS. Background in SaaS, ideally with experience in the hospitality tech space. Demonstrated leadership skills, with experience managing and developing product marketing teams. Strong analytical mindset, with the ability to measure and interpret campaign performance. Exceptional communication skills, capable of crafting clear, compelling messaging and content. Highly collaborative, with strong project management skills and a track record of working effectively across teams. Strong advantage if you have Experience with product analytics tools and languages such as SQL. Why Join Amenitiz? ✨ Fast-growing, well-funded SaaS scale-up ✨ Opportunity to shape how we market game-changing hospitality tech ✨ Work with a talented, mission-driven team ✨ Grow fast and make a real impact in the industry &nbsp; Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona – Our spacious Ronda de Sant Pere office comes with daily fresh fruit, Tuesday breakfasts, Thursday after-work drinks, and a rooftop with endless sunshine and views. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. &nbsp; 👉 If you’re a strategic, creative, and execution-driven product marketer eager to make a big impact in a high-growth SaaS environment, we’d love to hear from you!If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Senior Product Marketing Manager

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go. 🚨 Please note: This is a Talent Pool opportunity and not an active open role. About the role: As an&nbsp;Account Executive, your role focuses on maximizing the conversion of opportunities created by our SDR team, by transforming them into new Amenitiz clients. You strategically communicate the value of our solution through a consultative approach and effective questioning, by tailoring yourself to the specific needs and challenges of our prospects.Your mission Effectively communicate the value of Amenitiz by performing live demos of our platform through (video) calling with qualified prospects. Take ownership of following up and closing deals in a structured and data-driven manner. Quickly build trust and engagement with decision-makers in order to guarantee the shortest possible sales cycle. Guarantee the highest quality of information of prospective clients in our CRM (Hubspot) to ensure a healthy sales pipeline and strong forecasting capabilities. Work tightly together with the SDR team to build and deliver an efficient and performing acquisition strategy for your assigned area. Track your performance against KPIs in order to consistently understand your contribution to the team and possible improvements. Contribute to company-wide objectives and the development of a fast-growing startup. About you Solid experience in business development, specifically within the Portuguese market (Portugal) You are a Portuguese native speaker and have excellent verbal and written communication skills in English. Great motivation and willingness to learn in a fast-paced environment. You are passionate about what you do and always looking to go the extra mile! You have strong organisational and time management skills, with the ability to multitask. You love challenges and exceeding goals as a team! You have a healthy competitive nature and always strive to be the best but never at the expense of others. Our Benefits 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

Talent Pool Account Executive - Portuguese Market

At Amenitiz, we’re on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia. Empowering over 14,000 hoteliers worldwide, we’re more than just another SaaS scale-up—we’re revolutionizing one of the world’s oldest industries. With over $50 million raised from top-tier VCs who back disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. Our team, nearly 300 strong, is based in beautiful Barcelona. At Amenitiz, we cultivate a culture of positivity and personal growth. Our team members are enthusiastic, thrive on ownership, and excel in collaboration. Every day, we lead by example, prioritizing client satisfaction and executing with excellence. We are committed to making a positive impact wherever we go.About the role As the Retention Team Lead, you will play a crucial role in driving customer retention and satisfaction. You will oversee a team dedicated to reducing churn, implementing effective retention strategies, and ensuring customers remain engaged with our services. Your leadership will be key in guiding your team, managing daily operations, and reporting on retention performance to senior management. Your missions&nbsp; Team Leadership &amp; Support:&nbsp; Lead, mentor, and support the Retention Specialists to achieve performance goals. Ensure all customer churn requests are handled promptly and effectively. Foster a customer-centric culture within the team, encouraging proactive engagement to prevent churn. Retention Strategy Execution: Implement and refine retention strategies to improve customer loyalty. Offer personalized solutions tailored to customers’ needs and concerns. Collaborate with other departments to enhance the customer experience. Develop and execute high-impact customer loyalty programs, ensuring long-term satisfaction. Customer Feedback Management: Address negative reviews on platforms like Trustpilot and other review sites. Work towards improving the company’s online reputation by resolving customer issues effectively. Analyze feedback to identify trends and propose improvements. Performance Monitoring &amp; Reporting: Track and analyze key retention metrics, ensuring a minimum individual retention rate of 30%. Maintain high data quality standards, ensuring accuracy in reporting. Provide regular updates to senior management on team performance and customer retention trends. Continuous Improvement &amp; Innovation: Identify opportunities to enhance customer satisfaction and retention efforts. Propose, test, and implement new strategies for improving retention outcomes. Stay updated with industry best practices and emerging trends in customer retention. About You: You have significant experience in customer-facing roles (+4 years) You have experience leading a team. We want to impact our people's lives by providing them support with amazing people management skills You are empathic, caring and can leverage those aspects to lead a team. You have a continuous improvement mindset, keeping in mind KPIs and finding ways to challenge current processes. You have a proactive, hands-on attitude and a willingness to propose, test, and implement new processes to enhance retention efforts. You are persistent and resilient, with a demonstrated ability to navigate challenging customer retention scenarios. You have excellent verbal and written communication skills in English. Additional languages are a plus Previous experience with CRM tools Our Benefits 💸 Competitive salary &nbsp;– We recognize your hard work and celebrate your success with exciting, performance-based incentives. 💊 Comprehensive health &amp; wellness coverage – Your physical and mental well-being matter, and we’ve got you covered. 💰 &nbsp;Stock options – Be a part of our success with real ownership in Amenitiz. 🥐 A vibrant office in the heart of Barcelona&nbsp;– Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine. 🎉 Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together. 💳 Get paid whenever you want – No need to wait until the end of the month—access your salary anytime. 🍽️ Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options. 📈 Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities. 📚 Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track. If you’re a strategic thinker with a passion for driving growth and innovation, we want to hear from you! Apply now to join our team and be a part of our exciting journey at Amenitiz!

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