Content Architect (Product and Developer Documentation)

Zuora, Inc. seeks Content Architect (Product and Developer Documentation) to:   Establish and enforce content governance policies, ensuring consistency, efficiency, and high editorial standards across all documentation. Design, structure, and optimize large-scale documentation sets to improve readability, discoverability, and reuse.

Define and implement content models to standardize documentation structure, metadata, and relationships between content components. Author and maintain developer-focused documentation, including OpenAPI specifications, CLI guides, and SDK documentation.   Position requires Bachelor’s degree in Computer Science, Computer or Electronic Engineering, or Information Systems or related field followed by 5 years of post-bachelor’s experience as a Developer, Technical Writer or in a related position.    Position requires 2 years of experience with API documentation (OpenAI specifications) and 5 years of experience with each of the following: Technical writing for SAAS software products.

Coding using Python, Javascript and Node. Scripting with XML, HTML, and CSS. Source version control using GitHub, GitLab, or BitBucket. Developing, testing, and applying APIs. Configuring and using billing, accounting, and payment SAAS systems. Structured DITA using Oxygen XML, Adobe Framemaker, MadCap Flare, or Heretto.   Job Location: Redwood City, CA   Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1093 in the subject line.      #LI-DNIThe base pay details represent the annualized salary range for the posted position.

While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget.

Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here. Base Pay Details$174,637—$233,700 USD

We help recurring revenue businesses nurture and monetize direct, digital relationships.

After starting with Zuora Billing nearly 15 years ago, Zuora's award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we've added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale....