Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at
Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
At Zopa, we believe risk management is our competitive advantage. We want it to be a cutting-edge, data-led capability that fundamentally improves how we build and run our products, not just making us safer but also faster and more efficient.
Reporting to the Chief Compliance Risk Officer, the Director of Operational Risk will define and lead how Zopa manages its operational risks - embedding analytical depth, critical thinking, and engineering rigour at the heart of the 2nd line. As part of this, they will lead our thinking on how we can use Gen AI and machine learning to identify and control risks.
You’ll lead a small, high-performing team, and work closely with the first line of defence, to find where things can break, test hypotheses, and design smart, efficient controls that actually work.
This is a hands-on leadership role for someone who combines sharp analytical capability with sound judgement and a bias for delivery.
