We're Zopa, and we want to make money work better for you.

Our diverse team is united in their mission of creating simple, fair and honest financial products that have the customer's needs at their heart. We're proud that this dedication is reflected in our excellent rating on TrustPilot.

We've always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

We're not the new kids on the block though - we've been a pioneering force in finance for 16 years. In 2005, we built the first ever peer-to-peer (P2P) lending company, giving our customers access to loans built for real-life and intelligent investments backed by cutting-edge tech. In 2020, we launched Zopa Bank, meaning we could offer more – like fixed term savings backed by FSCS protection and a credit card to help customers take control of their finances.

We've lent out over £6 billion and are proud to have made money work better for over half a million people across the UK, whether they were looking to borrow or save.

1st Line Risk Manager

<div><b style="font-size: 16px">Our Story</b></div><div><b style="font-size: 16px">&nbsp;</b></div><div><b style="font-size: 16px">Hello there. We’re Zopa.</b></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa.</span></div><div><br></div><div><span style="font-size: 16px;">As an Operations Support Administrator, you’ll play a key role in ensuring Zopa’s compliance with the UK GDPR and Data Protection Act 2018. You’ll manage and process Data Subject Access Requests (DSARs) and other privacy-related administrative tasks, supporting our customers’ right to access their personal data.</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">You’ll work closely with the Privacy, Compliance, and Customer Service teams to make sure that all requests are handled securely, accurately, and within statutory timeframes — helping Zopa maintain its commitment to transparency, trust, and data protection excellence.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><b style="font-size: 16px">Working Pattern:</b></div><div><br></div><div><span style="font-size: 16px">Monday - Friday - 09:00 – 17:30</span></div><div><br></div>

Operations Support Administrator - 3-month FTC

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">At Zopa, analysts are the people that&nbsp;</span><b style="font-size: 16px;">inspire ideas</b><span style="font-size: 16px;">&nbsp;and&nbsp;</span><b style="font-size: 16px;">strategies</b><span style="font-size: 16px;">&nbsp;to&nbsp;drive our business forward&nbsp;and&nbsp;make our products better for customers.&nbsp;</span></div><div><span style="font-size: 16px;">Our analysts are a mix of&nbsp;</span><b style="font-size: 16px;">creative problem solvers</b><span style="font-size: 16px;">&nbsp;and</span><b style="font-size: 16px;">&nbsp;number whizzes</b><span style="font-size: 16px;">&nbsp;with a passion for&nbsp;</span><b style="font-size: 16px;">translating numbers</b><span style="font-size: 16px;">&nbsp;into business opportunities and&nbsp;</span><b style="font-size: 16px;">delivering insights</b><span style="font-size: 16px;">&nbsp;to drive decision-making.&nbsp;They're&nbsp;also&nbsp;</span><b style="font-size: 16px;">strong communicators</b><span style="font-size: 16px;">&nbsp;with the ability to&nbsp;</span><b style="font-size: 16px;">story-tell</b><span style="font-size: 16px;">&nbsp;with data to both technical and non-technical stakeholders alike.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">Our analysts are&nbsp;</span><b style="font-size: 16px;">deeply&nbsp;embedded</b><span style="font-size: 16px;">&nbsp;into the business and will interact with individuals at all levels of the business from Managers to&nbsp;our&nbsp;leadership team.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We are currently looking for&nbsp;</span><b style="font-size: 16px;">Product Analysts&nbsp;</b><span style="font-size: 16px;">and&nbsp;</span><b style="font-size: 16px;">Senior</b><span style="font-size: 16px;">&nbsp;</span><b style="font-size: 16px;">Product Analysts</b><span style="font-size: 16px;">&nbsp;to join&nbsp;our&nbsp;Fraud, Payments,&nbsp;Wealth&nbsp;and&nbsp;Operations&nbsp;product tribes. Your role&nbsp;is to be the key person generating the insight that helps us to&nbsp;make&nbsp;</span><b style="font-size: 16px;">data-driven decisions</b><span style="font-size: 16px;">&nbsp;to improve our product.&nbsp;</span></div>

Senior Product Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div>Every product, customer experience and transaction at Zopa Bank runs on the foundations we build. Our Cloud Infrastructure team ensures those foundations are secure, resilient, and ready to handle the demands of modern digital banking. We work closely with teams across the business to deliver scalable solutions, automate wherever we can, and maintain the reliability our customers expect from a bank they trust. The Cloud Infrastructure team is focused on how we can continuously improve these services as we grow at scale with new products launching this year and more customers joining Zopa.</div><div><br></div><div>The Cloud Infrastructure team is composed of 4 people at the moment: 1 Associate, 2 Mid-Levels and 1 Senior Platform Engineer.</div><div><br></div><div><b>A day in the life:</b></div><div>As Platform Engineer at Zopa, you'll split your time across three kinds of work that keep the platform healthy and moving forward:</div><div>- <b>AWS</b>: we manage the AWS accounts where the vast majority of Zopa’s applications are deployed. We are responsible for the management and cost of our infrastructure.</div><div>- <b>Kubernetes</b>: almost all Zopa’s applications are deployed into Kubernetes and we have multiple clusters to maintain. We have lots of additional services needed around Kubernetes to be able to offer features to our Engineers.</div><div>- <b>Hashicorp Vault</b>: this is the tool used to manage secrets and certificate generation.</div><div><br></div><div>Collaboration is at the core of our culture. No one is ever left alone and, when there are issues, everyone is always available to help. We have a strong ownership of the services that we maintain. We have a weekly meeting that we use a brainstorming sessions to discuss challenges, both technical and non-technical, that are affecting us.</div><div><br></div><div>It’s a fast-paced, learning-rich environment with strong collaboration at its core — balancing technical depth with a human-centred approach to enabling great software delivery.</div>

Platform Engineer (Cloud Infrastructure)

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px">As a Financial Crime Team Leader, you will play a vital role in leading a dedicated team financial crime analysts and investigators. You will ensure our organization’s compliance with anti-money laundering (AML) regulations and implement effective financial crime prevention measures.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">In this position, you will oversee day-to-day operations and manage complex cases, providing strategic guidance to enhance our risk mitigation efforts. Your leadership will be crucial in fostering a proactive approach to identifying and addressing potential financial crime threats.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">This role requires a dynamic leader with both technical expertise and the ability to drive a high-performing team. You will be at the forefront of safeguarding the organisation against financial crime, ensuring compliance, and implementing innovative solutions to combat evolving threats.&nbsp;</span></div><div><br></div><div><b style="font-size: 16px">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

Financial Crime Team Leader (Hybrid)

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px">As a Fraud Team Leader at Zopa, you will be responsible for managing the day-to-day operations of the fraud team, alongside the Senior Fraud and Fraud Managers. This role requires a keen eye for detail when reviewing cases, the ability to communicate and collaborate with a wide range of people, extensive knowledge of fraud operations and processes, and a strong understanding of regulations and laws.</span></div><div><br></div><div><b style="font-size: 16px">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

Fraud Team Leader (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Opportunity</b></div><div><br></div><div><span style="font-size: 11pt;">We’re&nbsp;looking for a curious and detail-oriented&nbsp;Data&nbsp;Analyst to join our&nbsp;collections&nbsp;team.&nbsp;You’ll&nbsp;play a key role in supporting Zopa’s collections operations by running and improving processes, generating insights, and ensuring we have the right data and MI to make smart decisions.&nbsp;You’ll&nbsp;use your technical skills in SQL, Python, and Excel to deliver&nbsp;accurate, valuable analysis that helps us better support our customers and improve outcomes.&nbsp;</span></div><div><span style="font-size: 11pt;">This is a fantastic opportunity to grow your analytical career within a fast-paced, mission-driven bank.&nbsp;You’ll&nbsp;work closely with colleagues across the team, learning from experienced analysts and contributing to a culture of continuous improvement.&nbsp;</span></div>

Data Analyst, Collections

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>Are you ready to revolutionise how we deliver quality at scale? We're looking for an exceptional Senior AI Analyst to lead the transformation of our Quality Assurance function using GenAI and advanced analytics.</div><div><br></div><div><b>The Opportunity</b></div><div>This is a newly created role with significant scope for impact. You'll be at the forefront of reimagining how Zopa ensures exceptional customer outcomes across all our operations.</div><div>Currently, our QA team manually evaluates customer interactions—from staff and chatbot conversations to back-office processes—assessing quality across customer experience, compliance, and security. Whilst effective, this manual approach limits our coverage and speed of insight.</div><div><br></div><div><b>The Vision</b></div><div>We've launched an ambitious pilot to harness GenAI for automated, scalable QA. You'll help us realise our long-term vision: AI-powered scorecards and analytics evaluating 100% of customer contacts (chat and telephony) and back-office tasks, surfacing issues in real time and uncovering strategic opportunities to enhance both processes and agent performance.</div><div><br></div><div><b>What We're Looking For</b></div><div>A natural problem solver with strong technical capabilities and genuine interest in operational excellence. You thrive in fast-paced environments and are energised by the prospect of building something transformative from the ground up.</div><div>If you're ready for a career-defining challenge where you'll shape the future of quality assurance, we want to hear from you.</div>

Senior AI Analyst - QA

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Opportunity</b></div><div><br></div><div><span style="font-size: 11pt;">We’re&nbsp;looking for a talented Analytics Manager to join our Collections Analytics team at Zopa. In this high-impact role,&nbsp;you’ll&nbsp;lead the&nbsp;collections oversight function,&nbsp;owning the day-to-day programme management of initiatives, ensuring projects are well-scoped, prioritised, and delivered effectively.&nbsp;You’ll&nbsp;play&nbsp;a central role&nbsp;in how data shapes strategy and performance: designing analyses, building scalable reporting, uncovering trends, and developing actionable recommendations that improve processes and deliver better outcomes for our customers.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">You’ll&nbsp;drive how data is used to inform decision-making in Collections, while managing a team of analysts and collaborating closely with colleagues across Operations, Credit Strategy, Risk, and Data Engineering. Along the way,&nbsp;you’ll&nbsp;play a key role in helping Zopa modernise, automate, and elevate its data capabilities.&nbsp;</span></div>

Analytics Manager

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The Opportunity</b></div><div><br></div><div>At Zopa, analysts are the people that inspire ideas and strategies to drive our business forward and make our products better for customers. </div><div>&nbsp;</div><div>Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to drive decision-making. They're also strong communicators with the ability to story-tell with data to both technical and non-technical stakeholders alike.&nbsp; </div><div>&nbsp;</div><div>Our analysts are deeply embedded into the business and will interact with individuals at all levels of the business from Managers to our leadership team. </div><div>&nbsp;</div><div>We are currently looking for a Senior Product Analyst to join our Retail finance solution / Point of Sale product tribe. Your role is to be the key person generating the insight that helps us to improve our product stream (originally an acquisition of DivideBuy) by adding more insight and data driven decision making.&nbsp;</div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">We’re looking for a talented and experienced </span><b style="font-size: 16px;">Operations Analytics Manager</b><span style="font-size: 16px;"> to join our Centralised Analytics team at Zopa. In this high-impact role, you’ll lead the analytics function for our Operations department - empowering teams across Customer Services, Complaints, Fraud, and more with the data, insights and scalable reporting they need to deliver outstanding customer experiences.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is more than just a reporting role. You’ll shape how data is used to drive decision-making at scale, leading the charge on AI insight strategy in Operations — a fast-growing, well-funded area full of opportunity and visibility. You’ll manage a talented team of analysts, collaborate closely with Analytics Engineers and Data Engineers, and help Zopa modernise, automate, and elevate its data capabilities.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">Here's a flavour of some of the exciting projects you would be diving into...</span></div><div><br></div><div><b style="font-size: 16px;">Lead Zopa’s AI Analytics Evolution</b><span style="font-size: 16px;">&nbsp;- Spearhead AI adoption in Operations using our rich text data to deliver powerful insights. Shape how AI transforms areas like customer understanding and root cause analysis.&nbsp;</span></div><div><b style="font-size: 16px;">Support the Growth of 'Biscuit'</b><span style="font-size: 16px;">&nbsp;- Provide critical MI to enable operational scaling of Zopa’s new current account, supporting data-led decisions across onboarding, servicing, and more.&nbsp;</span></div><div><b style="font-size: 16px;">Modernise Reporting &amp; MI</b><span style="font-size: 16px;">&nbsp;- Redesign and automate dashboards to reduce manual work and ensure reporting scales with business needs.&nbsp;</span></div><div><b style="font-size: 16px;">Strengthen Data Foundations</b><span style="font-size: 16px;">&nbsp;- Improve data structure and reduce technical debt through close collaboration with Engineering teams, ensuring insights are accurate and trusted.&nbsp;</span></div>

Analytics Manager - Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">At Zopa, </span><b style="font-size: 16px;">Product Analysts</b><span style="font-size: 16px;"> are the people that inspire ideas and strategies to drive our business forward and make our products better for customers.&nbsp;&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">Our analysts are a mix of </span><b style="font-size: 16px;">creative problem solvers</b><span style="font-size: 16px;"> and</span><b style="font-size: 16px;"> number whizzes</b><span style="font-size: 16px;"> with a passion for </span><b style="font-size: 16px;">translating numbers</b><span style="font-size: 16px;"> into business opportunities and </span><b style="font-size: 16px;">delivering insights</b><span style="font-size: 16px;"> to drive decision-making. They're also </span><b style="font-size: 16px;">strong communicators</b><span style="font-size: 16px;"> with the ability to </span><b style="font-size: 16px;">story-tell</b><span style="font-size: 16px;"> with data to both technical and non-technical stakeholders alike. &nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">Our analysts are </span><b style="font-size: 16px;">deeply embedded</b><span style="font-size: 16px;"> into the business and will interact with individuals at all levels of the business from Managers to our leadership team. &nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We’re currently looking for a new </span><b style="font-size: 16px;">Senior Product Analyst</b><span style="font-size: 16px;"> to join our </span><b style="font-size: 16px;">Customer Growth Tribe</b><span style="font-size: 16px;">.&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;&nbsp;</span></div><div><b style="font-size: 16px;">Customer Growth is Zopa's newest tribe</b><span style="font-size: 16px;">. Our mission is crystal clear: to welcome</span><b style="font-size: 16px;"> 1 million new customers </b><span style="font-size: 16px;">to Zopa each year! Not just any customer, but high value exchange relationships where customers derive immense value from our products, and in turn generate great value for our business.&nbsp;&nbsp;</span></div>

Senior Product Analyst, Customer Growth

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>At Zopa, our customer service teams support customers by answering questions about our products as quickly and accurately as possible.</div><div><br></div><div>Our Real Time Analysts play an important role in the day-to-day operation of these teams, helping to manage intraday performance and resource decisions as demand changes.</div><div><br></div><div>The Real Time Analyst will manage live performance to support service levels and customer outcomes, making real-time staffing and resourcing decisions across channels. The role includes regular interaction with stakeholders across Operations and Workforce Management, and contributes insights back into forecasting, scheduling, and continuous improvement. With a delivery roadmap through 2026, this is an opportunity to help shape how Real Time operates at Zopa.</div>

Real Time Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The engineering challenge</b></div><div><br></div><div><span style="font-size: 11pt;">This role is focused on owning, maintaining, and evolving Zopa’s cloud-based network architecture and its supporting automation infrastructure. You will play a key part in designing secure, scalable and observable systems across our estate spanning AWS and Azure. The role emphasises strong collaboration with platform and application teams, especially around public ingress/egress management, internal security control and secure remote access in a multi-tiered environment. You will demonstratea high level of business awareness, be able to understand and qualify stakeholder requirements and transform into technical designs.&nbsp;</span></div>

Cloud Network Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The role:</b></div><div>&nbsp;</div><div>At Zopa, our Software Engineering Managers play a key role in the success of our business and the effectiveness of our&nbsp;Engineers.&nbsp;They are passionate about developing people and nurturing them as engineers to build great things and progress their own personal development. You will manage a team of engineers building the platforms and systems that power compelling products for our customers. </div><div><br></div><div>As a manager, you will be&nbsp;responsible for ensuring your team are engaged and performing as effectively as possible.&nbsp;To do this you will collaborate with Product and other stakeholders as part of strategic planning; as well as have a good heads-up view of the challenges coming and be responsible for capacity planning, performance management and community building to maximize our ability to meet them.&nbsp;You will drive quality across all stages of the SDLC to ensure quality is central to building software and partner with Delivery to champion our Agile ways of working. </div><div><br></div><div><b>The team:</b></div><div>Excitingly, we are continuing to grow across several product-engineering tribes at Zopa which means we need new Engineering Managers across several of our teams! You could be joining our Current Account, Product Enablement or Operation Efficiency teams to take Zopa products and Engineering to the next level. As we move through the interview process we will ensure you meet a range of Zopians from different teams and assess which team you would have the most impact in. </div><div><br></div><div>Regardless of team, our Engineering Managers work in a hybrid manner so this role will be coming into our London office minimum 2 days a week.</div>

Engineering Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Team:</b></div><div><br></div><div>As an Associate Platform Engineer in our Cloud Infrastructure Team, your ultimate goal is to support and enhance the infrastructure that powers Zopa's applications and services. The team is dedicated to maintaining a robust, scalable, and secure infrastructure environment, ensuring that our applications run smoothly and efficiently.</div><div><br></div><div><b>The Role:</b></div><div><br></div><div>This associate-level role is a fantastic opportunity to develop your skills in cloud technologies and gain hands-on experience with industry-leading tools. You will play a key role in deploying and managing our AWS infrastructure, focusing primarily on Kubernetes clusters and other self-hosted environments. You will have the chance to learn and grow by automating repetitive tasks, managing containerised applications, and collaborating with stakeholders to ensure our infrastructure aligns with business needs.</div><div><br></div><div>We are looking for someone who is eager to learn, has a growth mindset, and is passionate about cloud technologies. If you are ready to contribute to a dynamic team and expand your knowledge in a supportive environment, we would love to hear from you!</div>

Associate Platform Engineer

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The team:</b></div><div>We’re looking for an Engineering Manager to lead one of our Manchester-based engineering squads in the Point of Sale tribe. This team powers Zopa’s retail finance products — making it easy and transparent for customers to access finance at the checkout.&nbsp;</div><div>You’ll lead a cross-functional team responsible for building and scaling the platforms that connect Zopa with retailers and marketplaces across the UK. As a team coach and technical leader, you’ll enable your engineers to thrive while delivering great software that supports millions of customers and merchant partners.&nbsp;</div><div><br></div><div><b>Why join Zopa Manchester?</b></div><div>We’re building a new tech hub right in the heart of the city — with real backing, big ambition and the support of an established, award-winning company. You’ll be part of a new engineering chapter in Manchester, helping shape how we grow and build the team from day one.&nbsp;</div><div><br></div><div>You’ll work in a product-focused environment where engineers own their work end-to-end, deploy to production frequently, and see the real-world impact of what they build. You’ll also get to work with a modern tech stack: Kotlin, Kafka, Kubernetes, Docker, AWS, Aurora Postgres and more.&nbsp;</div><div><br></div><div>We work hybrid, with at least 2 days a week together in our Manchester office.&nbsp;</div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We’re looking for a talented Ops BI Analyst to supercharge our Operations Analytics team!</div><div><br></div><div>Our team empower Operations with actionable data and insights that drive decision-making across key business areas such as Customer Services, Complaints, Fraud, and more. We’re passionate about supporting Operations in delivering the best possible experience for Zopa’s customers.</div><div><br></div><div>Our mission is to make data accessible, accurate, and actionable for all. We work closely with stakeholders to understand their needs and ensure our reporting is useful, trusted, and consistent. We’re committed to continuous learning, automation, and building robust data foundations, as well as visualising insights in the most user-friendly, clear and visually engaging way. </div><div><br></div><div>Here’s a taste of the team’s goals and priorities for 2025: </div><div>- <b>Taking ownership of Ops AI Insight</b>&nbsp;<b>&nbsp;</b>including projects such as complaints and contact root cause categorisation. </div><div>- <b>Streamlining and automating BAU work </b>from dashboards and regulatory reporting to MI packs, to drive efficiency and consistency.</div><div>- <b>Reducing technical debt</b> and strengthening data foundations to ensure reliable, scalable analytics across Operations. </div><div>- <b>Partnering with Operations teams</b> to understand their data needs and deliver tailored, impactful solutions. </div><div><br></div><div>If you’re curious, eager to develop your skills, and want to make a real impact in a fast-paced environment, we’d love to hear from you! </div>

Ops BI Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">We’re building a better bank, and content is one of our most powerful tools for growth and trust</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">At Zopa, we’re reshaping how we show up to customers across every digital touchpoint – from first impression to product experience. Our website, app and CRM channels are now key growth drivers and strategic levers.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re looking for a </span><b style="font-size: 16px;">Senior Content Manager</b><span style="font-size: 16px;"> to help us deliver a joined-up, effective and human content experience. You’ll be hands-on with content creation, but also own messaging frameworks, influence cross-functional teams and shape how we scale.&nbsp;</span></div><div><span style="font-size: 16px;">You’ll start by supporting multiple product areas and then become the go-to content owner for one of our core verticals. You’ll help define how Zopa’s products are experienced by what we say – not just how we say it – and ensure consistency and clarity across the journey.&nbsp;</span></div><div><span style="font-size: 16px;">This is a strategic, high-impact role for someone who thrives at the intersection of product, performance and brand. You’ll be joining a collaborative, forward-looking team with the ambition to set a new benchmark for fintech content in the UK.&nbsp;</span></div>

Senior Content Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div>Zopa’s Product Security team ensures security is baked into our products from the very start of their lifecycles, all the way to the end. We provide the more pre-emptive, design-thinking led, less response-based side of securing the bank. If we do our job right, security becomes inherent in the design of our products, rather than something grafted on after. ​</div><div>​</div><div>With you, we’ll be a Product Security team of 4, sitting within a larger InfoSec team of 18. Our current projects include ongoing security assessments and threat models of new, in-house created AI-based systems, improving our security tools - such as SAST and SCA, refining a SLSA strategy, helping to roll out an upcoming bounty program and more! ​</div><div>​</div><div>We pride ourselves in being able to collaborate and integrate seamlessly with an engineering functions. You’ll be working not only directly with your product security peers but also alongside the engineering function. Helping to design, architect and break new features and products for the bank. </div>

Senior Product Security Engineer

<div><span style="font-size: 16px"><b>Our Story</b></span></div><div><span style="font-size: 16px"><b>&nbsp;</b></span></div><div><span style="font-size: 16px"><b>Hello there. We’re Zopa.</b></span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px">The <b>Customer Care team</b> is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help.</span></div><div><br></div><div><span style="font-size: 16px">You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration.</span></div><div><br></div><div><span style="font-size: 16px">Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? </span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with one day a week in the office.</span></div><div><br></div><div><span style="font-size: 16px">Please note, you’ll be required to work shifts from Monday to Friday:</span></div><div><br></div><div><span style="font-size: 16px">08:00–16:30</span></div><div><span style="font-size: 16px">09:00–17:30</span></div><div><span style="font-size: 16px">10:00–18:30</span></div><div><span style="font-size: 16px">11:30–20:00</span></div>

Customer Care Team Specialist (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 12pt;">What is a Graduate Analyst? 💡&nbsp;</b><span style="font-size: 12pt;">&nbsp;</span></div><div><span style="font-size: 12pt;">At Zopa, our Graduate Analysts spark new ideas, shape disruptive strategies, and help build products our customers love.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">They combine </span><b style="font-size: 12pt;">creative problem solving</b><span style="font-size: 12pt;"> with </span><b style="font-size: 12pt;">strong numerical skills</b><span style="font-size: 12pt;">, turning data into insights that drive business decisions. They are storytellers, learning to translate complex analysis into clear, engaging narratives for both technical and non-technical audiences.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">With real autonomy and the chance to collaborate across all levels of the business, they have the chance to make an impact from day one.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">It’s no surprise we’re one of the </span><b style="font-size: 12pt;">UK’s 100 Most Loved Workplaces</b><span style="font-size: 12pt;">. But don’t just take our word for it, hear from some of our recent grads...&nbsp;&nbsp;</span></div><div><br></div><div><i style="font-size: 12pt;">“You're surrounded by smart, driven, and insightful people, with whom you are always facing an engaging challenge - there are no boring days here” &nbsp;&nbsp;</i></div><div><br></div><div><i style="font-size: 12pt;">“Zopa has broken every negative stereotype I had of working at a bank. As a company it is always pushing new boundaries, and as an individual you are constantly encouraged to innovate”&nbsp;&nbsp;</i></div><div><br></div><div><i style="font-size: 12pt;">“I love how you start with a group of graduates from diverse backgrounds at the same time, and Zopa strikes a great balance between challenging you and setting you up for success”&nbsp;&nbsp;</i></div><div><span style="font-size: 12pt;">&nbsp;</span></div><div><b style="font-size: 12pt;">Where will my journey begin? ⛳</b><span style="font-size: 12pt;">&nbsp;</span></div><div><span style="font-size: 12pt;">You’ll start in a set team, such as Credit Strategy, Data Science, Analytics or our Risk Lab. We will work with you to find the best starting point, giving you a strong foundation for any Analyst role. Throughout our process you’ll learn more about each area, but to give you a flavour... </span></div><div><br></div><div><u style="font-size: 12pt;">The Risk Lab 🤖&nbsp;</u></div><div><span style="font-size: 12pt;">- Use data, AI, and modelling to uncover opportunities to scale Zopa sustainably&nbsp;</span></div><div><span style="font-size: 12pt;">- Apply GenAI to real business problems, from improving customer experiences, to fraud and financial crime and diagnosing tech incidents&nbsp;</span></div><div><span style="font-size: 12pt;">- Prepare insights and engage with senior leaders to help shape solutions to complex challenges&nbsp;</span></div><div><br></div><div><u style="font-size: 12pt;">Credit Strategy 🧮&nbsp;</u></div><div><span style="font-size: 12pt;">- Sit at the heart of our profitability and shape how Zopa lends across its portfolio&nbsp;</span></div><div><span style="font-size: 12pt;">- Refine lending approaches through modelling, testing, and analysis whilst using some of the best tech in the industry&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">- Partner with product leaders and prepare and present findings to senior stakeholders&nbsp;</span></div><div><br></div><div><u style="font-size: 12pt;">Analytics 📊&nbsp;</u></div><div><span style="font-size: 12pt;">- Conduct exploratory analysis, A/B tests and build dashboards to support key decisions across our products and operations</span></div><div><span style="font-size: 12pt;">- Translate complex data into clear stories for both technical and non-technical audiences&nbsp;</span></div><div><span style="font-size: 12pt;">- Partner with senior and product stakeholders to understand and translate business needs into analytical briefs&nbsp;&nbsp;</span></div><div><br></div><div><u style="font-size: 12pt;">Data Science 🧪</u><span style="font-size: 12pt;">&nbsp;</span></div><div><span style="font-size: 12pt;">- Design and deploy models that power Zopa’s products and strategies. Fun fact: Zopa has been powering lending decisions using Machine learning for over a decade!&nbsp;</span></div><div><span style="font-size: 12pt;">- Experiment with machine learning, personalisation, and predictive modelling&nbsp;</span></div><div><span style="font-size: 12pt;">- Work closely with product, engineering, and analytics teams to bring models to life</span></div><div><br></div><div><b style="font-size: 12pt;">Where could your career go? 🔮 </b><span style="font-size: 12pt;">&nbsp;</span></div><div><span style="font-size: 12pt;">The short answer is, anywhere! Wherever you start at Zopa, you’ll be developing transferable skills in coding, analytics, data science, and prompt engineering. From the outset, you’ll work on projects that build strong technical and commercial foundations.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">We don’t run a rigid rotation, but you’ll have the chance and be encouraged to move between teams in your first few years - gaining knowledge breadth while developing skill depth.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">With a strong in-house support network, you will spend time learning about our products, training across key technical skills, and getting to know your peers. As you grow, we’ll give you freedom to explore projects and internal moves that energise you, helping you carve your own path.&nbsp;</span></div>

Graduate Analyst 2026

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">With the successful launch of our new Current Account and ambitions to grow existing products (Credit Card, Savings, and Loans), the number of Zopa customers and transactions is scaling rapidly. A big focus area to support this growth is strengthening our ability to detect, prevent, and protect consumers from fraud.​</span></div><div><span style="font-size: 12pt;">That’s where Zopa’s Activities and Transaction Monitoring team comes in. This complex space demands both a deep understanding of fraud problems and the creativity to innovate in line with industry trends and regulations. Our north star is: stop bad actors in their tracks while ensuring a smooth operations process and provide low-friction experience for our customers.​</span></div><div><br></div><div><span style="font-size: 12pt;">If you’re motivated and interested in playing a key role in shaping the future of Zopa’s Fraud &amp; Fincrime capabilities and building a strong team, products and platforms for long term success, this one's for you!</span></div>

Product Manager - Activities and Transaction Monitoring

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px;">As a Customer Service Specialist, you will undertake a range of tasks to support both the team and our outsourced partners, enabling them to deliver the high standards we set for customer experience within the bank. You will act as a point of contact for complex queries from the front-line customer service team and serve as an escalation point for stakeholders on behalf of the team.</span></div><div><br></div><div><span style="font-size: 16px;">This role requires the ability to multitask and manage your own workload to ensure we remain focused on meeting the agreed service levels and quality standards set for the team. You will play a key role in the ambitious plans we have to enhance our customer offering, helping us to continuously improve the experience we deliver to our customers.</span></div><div><br></div><div><b style="font-size: 16px;">Working Hours:</b></div><div><span style="font-size: 16px;">Full-time, 37.5 hours per week (Monday to Friday)</span></div><div><span style="font-size: 16px;">Shifts: 8am–4pm or 10am–6pm (Rota)</span></div><div><br></div><div><b style="font-size: 16px;">Weekends:</b></div><div><span style="font-size: 16px;">1 in 4 weekends required (Saturday: 8am–4:30pm)</span></div><div><span style="font-size: 16px;">A weekday off will be given when you work a Saturday</span></div><div><br></div><div><b style="font-size: 16px;">Location:</b></div><div><span style="font-size: 16px;">Based in Manchester</span></div><div><span style="font-size: 16px;">Office attendance: 3 days per week</span></div><div><br></div>

Customer Service Specialist - Point of Sale (Hybrid)

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 11pt;">We're looking for a Senior Fraud and Financial Crime Lead to join our mission to make money work better for millions of customer. In this pivotal role, you'll be at the forefront of protecting our customers and Zopa from financial crime and fraud while ensuring we deliver the seamless, human experience we're known for.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">Reporting into our new </span><b><span style="font-size: 11pt;">Manchester</span></b><span style="font-size: 11pt;"> office, you'll set-up and lead our Financial Crime Investigation Unit (FIU) and drive our mule risk strategy across our entire product ecosystem - from current accounts, loans, savings, credit cards, and car finance products. This is your chance to shape how a modern bank thinks about and tackles fraud in an increasingly digital world.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">As our Senior Financial Crime and Fraud Lead, you'll be responsible for identifying, investigate and disrupt organised crime activities and will be the architect of our defence strategy, working directly with our Director of Fraud to keep our customers safe while enabling our business to grow boldly.&nbsp;</span></div>

Senior Financial Crime Investigation and Mule Risk Strategy Lead

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">We've&nbsp;just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">We want to transform the Current Accounts space as we have already done with loans, savings, credit&nbsp;cards&nbsp;and car finance, tying together our Zopa ecosystem, with big ambitions targeting over 1m+ active customers in 3 years' time. This role will be crucial to helping us get there so there's big opportunity for&nbsp;some&nbsp;serious career defining impact.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">This is a highly autonomous and high ownership role,&nbsp;strategising&nbsp;how we design and build on our core CA proposition&nbsp;so that customers love to use it to meet all of their banking needs, including those they share with the other people in their lives.&nbsp;</span></div>

Senior Product Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 11pt;">Biscuit, Zopa’s current account, is a major growth driver as we scale from hundreds of thousands to millions of customers. It also marks a sharper creative identity for the brand, giving us a platform that is smart,&nbsp;witty&nbsp;and culturally fluent.&nbsp;</span></div><div><span style="font-size: 11pt;">Social is central to achieving this growth, helping us reach new audiences at an affordable CAC. Paid will drive efficiency, while organic builds trust and cultural relevance. Together, they will grow reach, drive&nbsp;conversion&nbsp;and make Biscuit a product people genuinely want in their wallet.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">This role blends creative instinct, spotting trends early and shaping native, scroll stopping ideas, with operational excellence across paid and organic channels, test&nbsp;cycles&nbsp;and community reputation.&nbsp;</span></div><div><span style="font-size: 11pt;">You will lead across both paid and organic, with paid a key priority for 2026, working closely with digital performance, marketing, creative, PR, compliance,&nbsp;analytics&nbsp;and product marketing. You will also oversee community management and step in for escalations when needed.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">A senior role for someone who wants to influence narratives, elevate creative standards and build the social engine that will scale Biscuit to the next level.</span></div>

Social Media Lead

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We're hiring a Head of Financial Crime to lead the first line financial crime function and build the next generation of financial crime capability. This is a hands-on, product-embedded role rather than a traditional maintenance or advisory position.</div><div><br></div><div>The role works directly with product squads to shape safe, commercially sustainable MVPs, interpret risk appetite in context, and design proportional, data-led controls that support rapid delivery. It also acts as the senior escalation point for financial crime and contributes to the overall strategic direction across all products.</div>

Head of Financial Crime

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 12pt;">About the team</b></div><div>We are on a mission to level up our mobile app, and we’re looking for someone to join the team to help build our new Android app, written in Kotlin.</div><div><br></div><div>You will join our Mobile Platform team, which is responsible for the technical foundations of the app: its architecture, shared capabilities and libraries, core experiences, and the build and analytics infrastructure. The team plays an important role as thought leaders within Zopa’s mobile community and is accountable for driving our mobile technology forward.</div><div><br></div><div>Zopa’s ambition is to become Britain’s best bank, and we have recently launched the Zopa Account — a high-touch, mass-market product. The mobile app is our most important customer touchpoint, and it needs to be performant, reliable, and delightful. As a result, we are making a deliberate investment in the quality and evolution of our mobile technology.</div><div><br></div><div>Today, the app is built using React Native, but we are increasingly leveraging native capabilities in Swift and Kotlin. We are in the midst of a significant overhaul of the Android experience, moving toward a more fully native approach, and we’re looking for someone to join us on that journey.</div>

Senior Android Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team</b></div><div>The Security Engineering teams mission is to secure Zopa's technology platform. We work closely with platform and product engineering teams to ensure the security of our infrastructure, while enabling engineers to build our products quickly and efficiently. We're part of the Information Security team which is responsible for protecting the bank and our customers against various threats - a challenge that's only getting more important and exciting as Zopa grows.</div>

Senior Security Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 15px;">We are looking for a Senior Product Associate to join our Growth team and help us uncover, validate and scale opportunities that drive sustainable customer and commercial impact across Zopa’s products. You will work across multiple teams to improve acquisition, engagement and retention, shaping how we grow and how our customers experience Zopa.</span></div><div><span style="font-size: 15px;">This is a great opportunity for someone who enjoys combining customer insight, experimentation and cross functional collaboration to deliver meaningful outcomes. If you love solving problems, testing ideas and making things better for customers, we’d love to hear from you.</span></div>

Senior Product Associate

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Team:</b></div><div><span style="font-size: 11pt;">At Zopa, our people rely on fast, frictionless, and user-friendly tech to deliver their best work. As Service Delivery Manager, you’ll lead the charge in transforming internal IT support from reactive to proactive, from helpful to delightful.&nbsp;&nbsp;This isn’t just a role for maintaining SLAs — it’s about moving the dial. You’ll empower your team to reimagine what “great support” means — faster onboarding, zero-touch provisioning, user-first tooling, and seamless service interactions across every device, app, and workspace.&nbsp;&nbsp;You’ll lead a cross-functional team of Helpdesk and Systems specialists, evolve our ITSM practices, and be the face of service quality for Zopians across London, Manchester, and beyond.&nbsp;</span></div><div><br></div><div><b>Why You’ll Love It Here:</b></div><div><span style="font-size: medium;">Join a supportive, close-knit team where impact matters more than ego. You'll work across a modern and diverse tech stack, collaborate with everyone from Software Development to InfoSec, and grow through regular development and progression opportunities. Your voice counts — we’re big on process improvement and welcome fresh ideas. Success here is measured by real impact: think fast response times, satisfied users, personal goal achievement, and peer recognition across the business.</span></div><div><br></div><div><span style="font-size: 12pt;">This is a hands-on, in-office role. </span><b style="font-size: 12pt;">You’ll be based in our London office at least 3 days per week</b><span style="font-size: 12pt;">, working directly with Zopians to keep our tech running seamlessly.&nbsp;</span></div>

Service Delivery Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">We're looking for an exceptional Talent Partner to drive hiring across our analytics function. Our Analytics teams at Zopa play a fundamental role in supercharging our commercial growth. Some might even say they are our ‘secret sauce’, and as a result, the bar across candidate’s technical, conceptual and quantitative ability is high.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">This opportunity will suit someone who is energised by the challenge of finding exceptional technical talent in highly competitive markets, such as Credit Strategy, Data Science, and Product Analytics.&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">However, we know that variety is key, so you’ll also have plenty of opportunity to work across Product and Early careers hiring, collaborating with the whole Talent team.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">Our Zopa community is award winning, ambitious and growing at an exciting pace. Our recruiters are deeply embedded into Zopian culture, so you'll really get to know the teams you're recruiting for, which means developing strong relationships and trust with both technical leaders and candidates is crucial.&nbsp;</span></div>

Talent Acquisition Partner - Product & Analytics

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 12pt">Shape the Future of Risk with Smart Controls!</b></div><div><span style="font-size: 12pt">&nbsp;</span></div><div><span style="font-size: 12pt">Are you excited about the power of automation, AI, and smart control design in transforming operational risk? We're looking for a forward-thinking Controls Manager to strengthen our lending business by enhancing our risk and control framework, embedding efficiency, and enabling sustainable growth.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">In this role, you’ll play a central part in improving how we manage operational risk, designing smart, proportionate controls that are powered by automation and AI. You'll work closely with stakeholders across the business to support change initiatives, drive innovation in control design, and ensure Zopa continues to operate within its risk appetite, efficiently and effectively.&nbsp;</span></div>

Controls Manager

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px;">We are seeking a detail-oriented and highly motivated Financial Crime Specialist to join our Financial Crime Operations team. The successful candidate will be responsible for monitoring and analysing financial transactions to detect and prevent suspicious activity related to money laundering, fraud, and other financial crimes, performing customer risk assessments, triage and in-depth enhanced due diligence (EDD) reviews. &nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This role requires a strong understanding of financial regulations, excellent analytical skills, and the ability to work effectively within a fast-paced, team-oriented environment.</span><span style="font-size: 11pt;">&nbsp;</span></div><div><br></div><div><b style="font-size: 16px;">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px;">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px;">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px;">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

Financial Crime Specialist (Hybrid)

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The team:</b></div><div>Zopa’s Point of Sale tribe is looking for a Platform Engineer to help us scale and strengthen our infrastructure. This team supports customer financing at the checkout, connecting Zopa with UK retailers and marketplaces.&nbsp;In this role, you’ll ensure our systems are reliable, scalable, and secure. You’ll help automate deployments, evolve our cloud infrastructure, and improve observability and developer experience — making it easier for product teams to deliver quality software quickly and safely.&nbsp;</div><div><br></div><div><b>Why Zopa Manchester?</b></div><div>We’re building a new tech hub right in the heart of the city — with real backing, big ambition and the support of an established, award-winning company. You’ll be part of a new engineering chapter in Manchester, helping shape how we grow and build the team from day one, and create software and platforms with a purpose: to make finance fairer and more human.</div>

Platform Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 11pt;">We're looking for a Fraud StrategyLead to join our mission to make money work better for millions of customers. In this pivotal role, you'll be at the forefront of protecting our customers and Zopa from fraud while ensuring we deliver the seamless, human experience we're known for.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">You'll lead our fraud prevention strategy across our entire product ecosystem - from current accounts and loans to savings, credit cards, and car finance and via our Zopa mobile banking app and web. This is your chance to shape how a modern bank thinks about and tackles fraud in an increasingly digital world.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">As our Fraud Strategy Lead, you'll be the architect of our fraud defence strategy, working directly with our Director of Fraud to keep our customers safe while enabling our business to grow boldly.&nbsp;</span></div>

Fraud Strategy Lead

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px;">As a Fraud Specialist at Zopa, you will be responsible for reviewing and managing daily fraud cases, as well as investigating fraud cases across all Zopa products. This role requires a keen eye for detail, the ability to gather key evidence to support a claim or investigation (including experience in document review and call listening of suspicious contacts), and an inquisitive nature.</span></div><div><br></div><div><b style="font-size: 16px;">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px;">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px;">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px;">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

Fraud Specialist (Hybrid)

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px;">As a Fraud Team Leader at Zopa, you will be responsible for managing the day-to-day operations of the fraud team, alongside the Senior Fraud and Fraud Managers. This role requires a keen eye for detail when reviewing cases, the ability to communicate and collaborate with a wide range of people, extensive knowledge of fraud operations and processes, and a strong understanding of regulations and laws.</span></div><div><br></div><div><b style="font-size: 16px">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div>This is an exciting opportunity for a Database Engineer with administration and development skills to join a small and friendly team of Database Engineers responsible for managing business critical databases hosted in AWS. The Database Administration (DBA) team is committed to ensuring optimal system performance, reliability, data integrity, and security, while maintaining 24/7 availability of customer data across diverse database platforms.</div><div><br></div><div>Some of the tech stack you will be working with includes: AWS RDS Aurora Postgres, AWS RDS MySQL, SQL Server hosted on AWS EC2, WSFC, AlwaysOn, RedGate tools, Terraform, Jira just to name a few.</div><div><br></div><div>Our mission is to proactively maintain and monitor the database systems, pre-empting potential issues and guaranteeing <a rel="noopener noreferrer" class="postings-link" href="http://99.0.0.99/">99.99</a>% availability year-round. We are dedicated to promptly addressing stakeholders' support requests, ensuring uninterrupted access to critical data. Additionally, we are committed to fostering innovation within our DBA practices, continuously seeking, and implementing automation tools to enhance efficiency and quality.</div>

PostgreSQL DBA

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 11pt;">At Zopa, we’re transforming how businesses interact with financial products. We see huge opportunity in giving our merchant partners better tools — from seamless onboarding to powerful insights — and this role is at the heart of making that happen.</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">We’re looking for a Product Manager who loves building business-facing digital experiences. Whether it’s a self-serve portal, a workflow tool, or an insights dashboard, you’ll design and deliver products that make life easier (and more rewarding) for our partners.</span></div><div><br></div><div><span style="font-size: 11pt;">This is an opportunity to shape business&nbsp;experiences at&nbsp;scale, in a fast-growing FinTech&nbsp;that’s&nbsp;transforming how financial services are delivered.&nbsp;You’ll&nbsp;have real ownership, scope to innovate, and the support of a talented, collaborative team.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">👉 Does this challenge excite you? Apply now and help us build the future of business experiences at Zopa.&nbsp;</span></div>

Product Manager - Point of sale (B2B)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">The Product Operations Support Specialist will play a key role in supporting operational change initiatives and managing contact centre system changes. This role bridges the gap between product, operations, and technology, ensuring that front-line teams have the right tools, processes, and support to deliver excellent customer outcomes.&nbsp;</span></div>

Product Operations Support Specialist

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We are looking for a&nbsp;Senior Finance Operations Analyst<b>&nbsp;</b>to join our Financial Operations &amp; Control team.</div><div><br></div><div>To be successful in this role you’ll have a strong understanding of the reconciliation process, these will include external bank accounts, general ledger and product account reconciliations. This role would suit best someone who is passionate about process excellence and enjoys routine task-based and process-driven work, takes great pride in the quality of output, and has strong attention to details. </div><div><br></div><div>Our Finance team is growing at pace so you’ll have a clear ability to build effective and influential relationships within Finance and other Zopa teams. Our team are self-starting problem solvers, agile and thrive on bringing past experiences to a diverse range of challenges. You'll be part of an impressive Zopa team, who are super collaborative and happy to roll their sleeves up and get involved in whatever needs doing to achieve their goals!</div>

Senior Finance Operations Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The engineering challenge</b></div><div><br></div><div>Our Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.</div>

Senior Software Engineer - London

Software Engineer - London

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The Engineering Challenge</b></div><div><br></div><div>Our Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.</div>

Software Engineer - Manchester

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The team:</b></div><div>We’re looking for a Staff Engineer to help shape the future of our Point of Sale (PoS) products — a core domain at Zopa that connects customers with fair, transparent finance at the checkout.&nbsp;As a Staff Engineer, you’ll play a hands-on technical leadership role across multiple squads. You’ll own the technical strategy for PoS, enabling us to scale our systems and grow our impact. From backend Kotlin services to React frontends, you’ll help drive architectural decisions, mentor engineers, and ensure we’re building things the right way.&nbsp;</div><div><br></div><div>This is a unique opportunity to help shape technical culture and capability as we scale up in Manchester.&nbsp;</div><div><br></div><div><b>Why join Zopa Manchester?</b></div><div>We’re building a new tech hub right in the heart of the city — with real backing, big ambition and the support of an established, award-winning company. You’ll help define the technical strategy in a business-critical new engineering chapter in Manchester, and help shape how we grow and build the team from day one.&nbsp;</div><div><br></div><div>You’ll work in a product-focused environment where engineers own their work end-to-end, deploy to production frequently, and see the real-world impact of what they build. You’ll also get to work with a modern tech stack: Kotlin, Kafka, Kubernetes, Docker, AWS, Aurora Postgres and more.&nbsp;</div><div><br></div><div>We work hybrid, with at least 2 days a week together in our Manchester office.&nbsp;</div>

Staff Engineer

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px;">As a Financial Crime Team Leader, you will play a vital role in leading a dedicated team financial crime analysts and investigators. You will ensure our organization’s compliance with anti-money laundering (AML) regulations and implement effective financial crime prevention measures.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">In this position, you will oversee day-to-day operations and manage complex cases, providing strategic guidance to enhance our risk mitigation efforts. Your leadership will be crucial in fostering a proactive approach to identifying and addressing potential financial crime threats.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This role requires a dynamic leader with both technical expertise and the ability to drive a high-performing team. You will be at the forefront of safeguarding the organisation against financial crime, ensuring compliance, and implementing innovative solutions to combat evolving threats.&nbsp;</span></div><div><br></div><div><b style="font-size: 16px">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We're looking for a talented Senior Analyst to join our high-performing credit strategy analytics team at Zopa, where you will have the opportunity to drive significant improvements in customer and credit outcomes across Collections and Recoveries.&nbsp;</div><div><br></div><div>By leveraging hypothesis testing, portfolio trends, and industry advancements, you'll better engage, inform, and support customers facing financial difficulties.&nbsp;</div><div><br></div><div>Collaboration is key at Zopa. You'll work closely with cross-functional teams including operations, product, engineering, and data science to develop and drive engagement strategies, influence strategic decisions, and identify opportunities to enhance customer outcomes through cutting-edge analytical techniques.&nbsp;</div><div><br></div><div>We look for bright individuals with a passion for translating numbers into customer and business opportunities and delivering insights to drive decision-making - if this resonates, we'd love to hear from you!&nbsp;</div><div><br></div><div><b>A day in the life..</b></div><div><br></div><div>As a Senior Analyst in Credit Strategy, you will be entrusted to lead on our most complex and highest impact projects. &nbsp;</div><div><br></div><div>You will be empowered to think outside the box and devise creative, innovative solutions to problems.&nbsp;</div><div><br></div><div>You will gather industry information to stay updated on latest trends and opportunities within the collections space.&nbsp;</div><div><br></div><div>You will have the opportunity to drive large scale strategic changes, transforming the impact we have on customers. &nbsp;</div><div><br></div><div>You will work in a team that covers a broad remit across credit and customer outcomes, considering engagement, information, solutions, regulations and customer experience. &nbsp;</div><div><br></div><div>You work in a wider cross-functional product, credit, and data science team, interacting closely with operations, so you will have the opportunity to work alongside, learn from and mentor some of the brightest minds and friendliest people in the industry! &nbsp;</div><div><br></div><div>You work with large datasets and some of the best tech in the industry, such as powerful Python instances for data analysis and Redshift for data warehousing. &nbsp;</div><div><br></div><div>You will have the opportunity to mentor junior team members, fostering their growth and development within the team.&nbsp;</div><div><br></div><div><b>Projects our Senior Analysts currently manage include:</b>&nbsp;</div><div><br></div><div>Optimising collections strategy across our lending products, testing, iterating on and deploying advancements such as: new engagement strategies, customer capabilities, affordability assessments, forbearance solutions, and recoveries strategies. All while considering customer and credit outcomes, risks and regulations. &nbsp;</div><div><br></div><div>Shaping and enhancing our customer journeys and working with the product and tech teams to deliver these changes.&nbsp;</div><div><br></div><div>Using advanced statistical techniques to predict customer behaviour or forecast future collections engagement.&nbsp;</div><div><br></div><div>Working with open banking data or other novel datasets to find new ways of enhancing our engagement and customer information and education strategy. &nbsp;</div><div><br></div><div>Analysing the performance of our portfolio, identifying any areas of improvement, and recommending strategy changes based on these findings.&nbsp;</div><div><br></div><div>Building valuations models to inform strategic decisions while understanding their inherent limitations.&nbsp;</div><div><br></div><div><b>About you:&nbsp;</b></div><div><br></div><div>You have strong experience analysing data to drive collections strategy within a consumer lending or debt collection firm.&nbsp;</div><div><br></div><div>You have a strong ability in manipulating and analysing large datasets using SQL and/or Python.&nbsp;</div><div><br></div><div>You are experienced in visualization and storytelling through data.&nbsp;</div><div><br></div><div>You have a passion for translating numbers into business opportunities and delivering insights to drive decision-making.&nbsp;</div><div><br></div><div>You are a structured and holistic problem-solver, and possess strong time management skills.&nbsp;</div><div><br></div><div>You have a passion for helping customers receive a seamless experience and good customer outcomes.&nbsp;</div><div><br></div><div>You have an insatiable curiosity and a relentless drive to learn, improve, and share knowledge with others.&nbsp;</div><div><br></div><div>You are able to work collaboratively with cross-functional teams, including operations, tech, compliance and product.&nbsp;</div>

Senior Credit Strategy Analyst, Collections

<div><b style="font-size: 16px">Our Story</b></div><div><b style="font-size: 16px">&nbsp;</b></div><div><b style="font-size: 16px">Hello there. We’re Zopa.</b></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><b style="font-size: 16px">The Role:</b></div><div><br></div><div><span style="font-size: 16px">In late 2017, we offered our first secured Auto loan, and since then, we have built and improved the product. Zopa has built a team that is delivering fantastic growth. We’re looking an experienced Team Leader for our Auto Ops team to help continue the growth of our Auto offering for both our customers and partners.</span></div><div><br></div><div><span style="font-size: 16px">As an </span><b style="font-size: 16px">Auto Ops Team Leader</b><span style="font-size: 16px"> at Zopa, you'll play a vital role in ensuring the smooth running of operational BAU and delivering good customer outcomes. Your primary responsibilities will be to manage, organise and coordinate the day-to-day work of the Auto Ops team to deliver the highest standards of service for our customers and partners, in relation to our Auto products. You will ensure you have adequate oversight of team performance and act on any insight that can help improve how we do things with a continuous improvement mindset.</span></div><div><br></div><div><span style="font-size: 16px">This position requires a keen eye for detail, ability to work to strict regulatory deadlines, and a strong team-orientated work ethic. In a fast-paced environment prone to constructive change, you’ll need to demonstrate an embracing attitude to this and provide a challenge mindset ensuring that you can deliver change through your team with clear communication and instruction in as seamless a way as possible. You’ll champion our approach to changing the landscape in the automotive finance world and hold a pivotal role in guiding the team that’s the face of Zopa to our automotive partners.</span></div><div><br></div><div><b style="font-size: 16px">Working Hours:</b></div><div><br></div><div><span style="font-size: 16px">Monday to Friday, 9:00-17:30, working one in four Saturdays with a day off in lieu for Saturday working.</span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with one to two days a week in the office.</span></div>

Operations Team Leader - Motor Finance

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Team:</b></div><div><span style="font-size: 12pt;">At Zopa, our Helpdesk team doesn’t just fix laptops — they empower our people to do their best work every day. As our new Help Desk Team Lead, you’ll bring hands-on leadership to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether it’s onboarding a new starter, resolving a critical tech issue, or keeping our meeting rooms running smoothly, your team is the friendly face of IT.&nbsp;</span></div><div><br></div><div><b>Why You’ll Love It Here:</b></div><div><span style="font-size: medium;">Join a supportive, close-knit team where impact matters more than ego. You'll work across a modern and diverse tech stack, collaborate with everyone from Software Development to InfoSec, and grow through regular development and progression opportunities. Your voice counts — we’re big on process improvement and welcome fresh ideas. Success here is measured by real impact: think fast response times, satisfied users, personal goal achievement, and peer recognition across the business.</span></div><div><br></div><div><span style="font-size: 12pt;">This is a hands-on, in-office role. </span><b style="font-size: 12pt;">You’ll be based in our London office at least 4 days per week</b><span style="font-size: 12pt;">, working directly with Zopians to keep our tech running seamlessly.&nbsp;</span></div>

Help Desk Team Lead

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div>Developer Experience is the backbone of engineering productivity at Zopa. Our 4‑6 person squad owns the tooling, shared platforms and standards that let every product engineer ship customer value with speed, stability and confidence — our north star. Current initiatives include working towards a unified build‑and‑release path, a developer portal, AI‑powered automation experiments, value‑stream diagnostics and a company‑wide Honeycomb observability migration. You’ll work across AWS, Kubernetes, ArgoCD, Terraform, Jenkins, GitHub Actions, Go and more.</div><div><br></div><div><b>A day in the life:</b></div><div>As a DevX Engineer at Zopa, your week blends hands-on engineering with real customer impact. You’ll spend most of your time building and evolving internal delivery and observability tools — writing Go code, shaping CI/CD pipelines, and refining Terraform infrastructure that supports every product team at Zopa.</div><div><br></div><div>Each day kicks off with team stand-ups, followed by focused coding time or pairing with colleagues to deliver features across the SDLC, observability, or developer productivity initiatives. You might jump into a platform tribe sync, a whiteboarding session where you or another member would share a new idea or collaborate with a squad to identify friction points using real data and developer feedback.</div><div><br></div><div>There’s space for outreach too — whether it’s supporting engineers through our internal forum, contributing to technical interviews, or documenting best practices in the DevX portal. On rotation, you’ll help triage and resolve internal platform issues, improve support process and tooling, and ensuring a smooth developer experience across the board.</div><div><br></div><div>It’s a fast-paced, learning-rich environment with strong collaboration at its core — balancing technical depth with a human-centred approach to enabling great software delivery.</div>

Platform Engineer (Developer Experience)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 16px;">Zopa are looking for a new </span><b style="font-size: 16px;">Senior Credit Strategy Analyst </b><span style="font-size: 16px;">to join our high performing credit analytics and strategy team. </span></div><div><br></div><div><span style="font-size: 16px;">This team is responsible for driving step-change improvements in credit performance by developing </span><b style="font-size: 16px;">risk models</b><span style="font-size: 16px;">, </span><b style="font-size: 16px;">hypothesis testing</b><span style="font-size: 16px;">, and </span><b style="font-size: 16px;">monitoring portfolio trends</b><span style="font-size: 16px;">. &nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">Collaboration is key at Zopa which means you'll work closely with our cross-functional teams including data science, product, and engineers to </span><b style="font-size: 16px;">develop and drive growth strategies</b><span style="font-size: 16px;">, </span><b style="font-size: 16px;">influence strategic decisions</b><span style="font-size: 16px;"> and</span><b style="font-size: 16px;"> identify new opportunities</b><span style="font-size: 16px;"> through the application of leading-edge analytical techniques. &nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We look for bright individuals with a passion for translating numbers into business opportunities and delivering insights to drive decision-making - if this resonates with you, </span><b style="font-size: 16px;">we'd love to hear from you!&nbsp;</b></div><div><br></div><div><b style="font-size: 16px;">Why join Credit Strategy at Zopa?&nbsp;</b></div><div><br></div><div><span style="font-size: 16px;">- As a Senior Analyst, you will be entrusted to lead on our most complex and highest impact projects.&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">- You will work in a team that covers a broad remit across&nbsp;lending strategy, credit policy, affordability, fraud, valuations, and pricing.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">- Zopa offers a broad range of lending products, including unsecured personal loans (UPL), credit cards, secured loans for the purchase of a car and point-of-sale finance, which all pose different analytical challenges.&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">- You work with some of the best tech in the industry, such as powerful Python instances for data analysis and machine learning and Redshift for data warehousing.&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">- All our decisioning systems are built in-house, meaning that we have nearly unlimited flexibility in what we can implement.&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 16px;">- You work in a wider cross-functional product, credit, and data science team, so you will have the opportunity to work alongside, learn from and mentor some of the brightest minds and friendliest people in the industry!&nbsp;&nbsp;</span></div>

Senior Credit Strategy Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. &nbsp;</span></div><div><span style="font-size: 12pt;">&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together our Zopa ecosystem, with big ambitions targeting over 1m+ active customers in 3 years' time. This role will be crucial to helping us get there so there's big opportunity for some serious career defining impact. &nbsp;</span></div><div><span style="font-size: 12pt;">&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main experiences of the account (think pots, paying bills). Critical to this will be ensuring customers are excited by our product and want to use it over the competition.&nbsp;</span></div>

Senior Product Manager - Current Accounts

<div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div><br></div><div>Early in 2023 Zopa Bank acquired DivideBuy, a market leading point of sale finance platform. Now part of Zopa Group, the offering will combine technology and fintech innovation to enable instant decisions and fully integrated consumer journeys with consumer protection, credit checks and safeguards of a regulated bank.&nbsp;&nbsp;&nbsp;</div><div>&nbsp;</div><div>We're on a step-change growth trajectory. Alongside our best-in-class POS tech solution we have the scale, trust, and market-leading credit capabilities of one of the UK’s top consumer lenders. We are uniquely positioned in the market with rapid growth and bold ambitions for the next three years where this role will be pivotal in spearheading our growth. </div><div><br></div><div>Join us as we embark on this new chapter, harnessing the strengths of both Zopa and DivideBuy to create cutting-edge financial solutions that truly benefit our customers.&nbsp;</div><div><br></div><div><span style="font-size: 10pt;">We are seeking a Strategic Business Development Manager to lead the acquisition and expansion of high-value national partnerships, each generating over £50 million in GMV. This position is crucial in establishing Zopa’s footprint in key verticals and driving strategic growth through complex, high-impact initiatives.</span></div><div><br></div><div><span style="font-size: 10pt;">This role demands a leader capable of delivering value to our partnerships. You will set the sales rhythm and strategy, oversee specific verticals, and craft the go-to-market plans within each, ensuring successful launches and sustained relationships across all levels of the verticals.</span></div><div><br></div><div><span style="font-size: 10pt;">Of course, you won't be doing this on your own. Collaboration is core to Zopa’s culture, meaning you will be the vertical owner with support from other team members focusing on the small and mid-sized corporate market, alongside product, tech, marketing, and design teams.</span></div><div><br></div><div><span style="font-size: 10pt;">This opportunity offers significant scope to accelerate your career within a fast-growing </span><a rel="noopener noreferrer" class="postings-link" href="http://FinTech.If"><span style="font-size: 10pt;">FinTech.</span></a><span style="font-size: 10pt;"> If this challenge excites you, we would love to hear from you!</span></div>

Strategic Business Development Manager

<div><span style="font-size: 12pt;">We’re&nbsp;seeking a&nbsp;Senior Government &amp; Public Affairs Consultant (Freelance,&nbsp;Director level)&nbsp;to lead the strategic expansion of our Jobs 2030 reskilling initiative (</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 12pt;" href="http://www.jobs2030.ai">www.jobs2030.ai</a><span style="font-size: 12pt;">) across the UK, attracting new member partners, and championing the initiative with senior government officials, industry bodies, and strategic stakeholders.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">In this role,&nbsp;you’ll&nbsp;take a hands-on approach to stakeholder&nbsp;and&nbsp;government&nbsp;engagement, partnership building, and high-level advocacy — working closely with cross-functional teams to ensure Jobs 2030 is recognised as the UK’s leading banking workforce reskilling programme.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">This is a strategic, high-profile position for someone who excels at the intersection of public affairs, government relations, coalition building, and programme advocacy.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">You’ll&nbsp;join a collaborative, forward-thinking team with experience working at the highest levels of government, industry, and financial services innovation.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">The role reports into the VP of Communications &amp; External Affairs.&nbsp;</span></div>

Senior Government & Public Affairs Consultant, Jobs2030 (Freelance, Director level)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">At Zopa, data and the application of machine learning is at the heart of what we do and the products we bring to market. Within consumer financial services we have pioneered modern data science techniques using advanced ML models for more than 7 years. &nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">Today more than 98% of our lending decisions are driven by ML models - so&nbsp;it's&nbsp;safe to say it is seriously impactful work!&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">As a&nbsp;</span><b style="font-size: 12pt;">Lead Data Scientist&nbsp;</b><span style="font-size: 12pt;">at Zopa, you will be leading high impact projects related to data and modelling, across a broad range of topics such as&nbsp;marketing,&nbsp;customer engagement,&nbsp;credit risk, fraud&nbsp;detection&nbsp;and pricing.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">You will own the full lifecycle of your projects, including the discovery of business opportunities through statistical analysis, data curation and processing, feature engineering, development of machine learning model, deployment to production, and model monitoring. You will engage with senior stakeholders across the company, influence critical business decisions, and make direct impacts on our products and millions of customers. &nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">On daily basis, you will work closely with product managers, analysts, data&nbsp;engineers&nbsp;and software engineers to make progress&nbsp;on&nbsp;your project. You will also support other data scientists by knowledge sharing, code review, collaboration on common utilities and analytical infrastructure. &nbsp;</span></div>

Lead Data Scientist

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Role</b></div><div>This role sits within the Data Governance Team at Zopa, forming part of the wider Data team, which itself covers multiple data aspects, from ensuring our Governance and Privacy needs are met, to providing data engineering platforms and pipelines and the data necessary to perform complex analytics.</div><div><br></div><div>The role itself is primarily focussed on providing considered and practical advice on data privacy matters; a secondary area of focus will be supporting the business with the continued roll out of our data governance framework. </div><div><br></div><div>The main aim of the role is to support the business to achieve its goals in a way that is compliant with UK GDPR and other related laws (including Data Protection Act 2018, Privacy and Electronic Communications Regulation). This is an exciting time to be joining Zopa as it continues to expand its customer baser and product offerings, and the successful candidate will be integral in helping the team shape the data privacy and governance framework.</div>

Data Privacy Associate

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 13pt;">The Service Challenge: Leading Zopa’s Tech from the Frontline&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">At Zopa, we believe technology should make work simpler, smarter, and more human. Our Workplace Technology team keeps our people connected, productive, and supported every day. If you love mentoring others, solving complex challenges, and driving efficiency through technology,&nbsp;you’ll&nbsp;thrive here.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As our new IT Service&nbsp;Desk&nbsp;(lead)&nbsp;Engineer,&nbsp;you’ll&nbsp;guide and support the Service Desk teams across London &amp; Manchester.&nbsp;You’ll&nbsp;combine deep technical&nbsp;expertise&nbsp;with leadership, mentoring, and project work — driving improvements that help&nbsp;Zopians&nbsp;work more effectively.&nbsp;You’ll&nbsp;act as an escalation point for complex issues, a trusted partner to the Service Desk Team Lead, and a champion for using AI and automation to make service delivery smarter.&nbsp;</span></div><div><br></div><div><b style="font-size: 16px;">**Please note this role will be based in our Central Manchester Office 4 days per week**</b></div><div><br></div>

IT Service Desk (Lead) Engineer

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 13pt;">The Service Challenge: Engineering Zopa’s Digital Workplace&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">At Zopa, technology is central to everything we do — helping our people collaborate, innovate, and deliver brilliant experiences. Our Workplace Technology team&nbsp;ensures&nbsp;every&nbsp;Zopian&nbsp;has the tools and support they need to do their best work. If&nbsp;you’re&nbsp;driven by solving complex problems, collaborating across teams, and using automation to make systems smarter, this role is for you.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As an IT Services Engineer,&nbsp;you’ll&nbsp;take ownership of how Zopa’s workplace technology evolves.&nbsp;You’ll&nbsp;design, implement, and support solutions across Microsoft 365, Intune, Okta, Zoom,&nbsp;Jamf, Jira, and Confluence — with a focus on automation, scalability, and efficiency.&nbsp;You’ll&nbsp;work closely with InfoSec, Networking, and Platform Engineering to deliver secure, reliable, and seamless IT services while championing innovation and continuous improvement.&nbsp;</span></div>

IT Services Engineer

<div><b style="font-size: 16px;">Our Story</b></div><div><b style="font-size: 16px;">&nbsp;</b></div><div><b style="font-size: 16px;">Hello there. We’re Zopa.</b></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </span></div><div><br></div><div><span style="font-size: 16px;">We’re looking for a positive, proactive, and approachable </span><b style="font-size: 16px;">Office &amp; Reception Manage</b><span style="font-size: 16px;">r to join us on a 12-month fixed-term contract.</span></div><div><br></div><div><span style="font-size: 16px;">This role sits at the heart of our Workplace Experience team, helping make our office a place where staff can thrive. You’ll have the autonomy to manage projects independently, bringing ideas to life and enhancing the day-to-day experience for everyone in the office.</span></div><div><br></div><div><span style="font-size: 16px;">Based full-time, 5 days a week in our brand-new Canary Wharf HQ, the role offers working hours of 08:30–17:00 and 09:00–17:30, Monday to Friday.</span></div>

Office & Reception Manager - 12-Month FTC

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The role:&nbsp;</b></div><div><br></div><div>You will join a high performing risk analytics team responsible for assessing the credit risk of our assets across all lending products using the Expected Credit Loss framework, understanding and monitoring portfolio trends, market dynamics and macro-economic environment &nbsp;&nbsp;</div><div><br></div><div>Collaboration is key at Zopa which means you'll work closely with our cross-functional analytical teams including data science, product, collections and finance to develop and drive innovative approaches to calculating impairment provisions while remaining compliant with our internal policies and external regulations.&nbsp;&nbsp;</div><div><br></div><div>We look for bright individuals with a passion for translating numbers into business opportunities and delivering insights to drive decision-making - if this resonates with you, we'd love to hear from you!&nbsp;</div><div><br></div><div><b>Why join Zopa?&nbsp;</b></div><div><br></div><div>As a Senior Credit Strategy Analyst, you will be entrusted to lead on our most complex and highest impact projects.&nbsp; &nbsp;</div><div><br></div><div>You are empowered to think outside the box and devise creative, innovative solutions to the problems we tackle.&nbsp; &nbsp;</div><div><br></div><div>Zopa offers a broad range of lending products, including unsecured personal loans (UPL), credit cards, secured loans for the purchase of a car, and point-of-sale finance, which all pose different analytical challenges.&nbsp;&nbsp;</div><div><br></div><div>You work in a wider cross-functional credit, data science and finance team, so you will have the opportunity to work alongside, learn from and mentor some of the brightest minds and friendliest people in the industry!&nbsp;&nbsp;</div><div><br></div><div>You work with some of the best tech in the industry, such as AWS SageMaker for ML, DBT for data processing along with standard analytical tools like Python, Redshift, Tableau etc.&nbsp;&nbsp;</div><div><br></div><div>You gain hands-on exposure to an advanced Expected Credit Loss (ECL) framework built on cutting-edge machine learning techniques&nbsp;&nbsp;</div><div><br></div><div>Analysing the performance of our portfolio, identifying any areas of improvement, and recommending framework enhancements based on these findings.&nbsp;</div><div><br></div><div>Working cross-functionally to deliver end-to-end solutions and improvements.&nbsp;&nbsp;</div><div><br></div><div>Using advanced statistical techniques to predict customer behavior or forecast future losses&nbsp;</div><div><br></div><div>Continuously innovating on ways of working and opportunities for optimization and efficiencies across the team&nbsp;</div><div><br></div><div>Mentoring and guiding more junior team members, fostering their growth and development.&nbsp;</div><div><br></div><div><b>&nbsp;About you...&nbsp;</b></div><div><br></div><div>You have strong experience of solving analytical and numerical problems, preferably with experience in credit strategy or risk in a consumer lending environment.&nbsp;</div><div><br></div><div>You are familiar with the key IFRS9 modelling components (PD, LGD, EAD, Staging) (preferred)&nbsp;</div><div><br></div><div>You have a strong ability in manipulating and analyzing large datasets using SQL and/or Python&nbsp; &nbsp;</div><div><br></div><div>You are experienced in visualization and storytelling through data&nbsp;&nbsp;</div><div><br></div><div>You have a passion for translating numbers into business opportunities and delivering insights to drive decision-making with a high attention to detail&nbsp;</div><div><br></div><div>You are a structured and holistic problem-solver, and possess strong time management skills&nbsp;&nbsp;</div><div><br></div><div>You have an insatiable curiosity and a relentless drive to learn, improve, and share knowledge with others&nbsp;&nbsp;</div><div><br></div><div>You can work collaboratively with cross-functional teams, including tech, data science, finance and product&nbsp;</div>

Senior Credit Strategy Analyst, Impairment

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>Zopa is evolving its procurement function from a foundational service into a strategic partner that drives measurable commercial value. Reporting to the VP of IT &amp; Programme Office, the Head of Procurement will lead this transformation, shaping strategy, ensuring commercial agility, and embedding proportionate governance in a regulated environment.</div><div><br></div><div>You’ll lead a team of three and manage around £30m annual spend across 400+ suppliers (65% tech, 16% operations, 15% commercial, plus Finance, HR, and Marketing). You’ll also oversee our partnership with Vertice, exploring ways to maximise value from SaaS procurement.</div><div><br></div><div>This is a hands-on leadership role for a commercially minded professional who can balance strategy with delivery and an opportunity to shape Zopa’s procurement future, with potential to grow into a Director-level position as the function matures.</div>

Head of Procurement

<div><b style="font-size: 16px">Our Story</b></div><div><b style="font-size: 16px">&nbsp;</b></div><div><b style="font-size: 16px">Hello there. We’re Zopa.</b></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px">As a </span><b style="font-size: 16px">Customer Service Specialist</b><span style="font-size: 16px">, you are customer-centric and a strong team player, with a collaborative approach that ensures the customer is always at the heart of everything you do. You can identify opportunities to improve the service we offer and make decisions aimed at creating an exceptional customer experience every time. Delivering first-call resolution by working closely with other areas and taking ownership of each customer interaction is essential to this role.</span></div><div><br></div><div><span style="font-size: 16px">You will work 5 days out of 7, totalling 37.5 hours per week. The working pattern will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will work one weekend a month, 9 am – 5:30 pm.</span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role. The team works in the office Monday - Wednesday.</span></div><div><br></div><div><span style="font-size: 16px">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div>

Customer Service Specialist (Hybrid)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The Role in a Nutshell</b></div><div>This is one of the most impactful analytics roles at Zopa. As a Level 10 Fraud Analyst, you’ll use data to protect customers and the bank from fraud in real time, while making sure genuine customers experience as little friction as possible.</div><div>You’ll sit in the Fraud Analytics team, which acts as the analytical engine behind Zopa’s fraud strategy. The work is fast-paced, highly visible, and directly influences live decisions that affect customers every day.</div><div><br></div><div><b>Why This Role Exists</b></div><div>Fraud threats evolve constantly. Zopa is scaling its products and customer base, and strong fraud analytics is critical to doing that safely. </div><div>This role exists to:</div><div>- Detect and respond to fraud patterns quickly</div><div>- Improve fraud controls across onboarding and transactions</div><div>- Reduce losses while balancing customer experience</div><div>You’re not maintaining something mature — you’re helping build and improve fraud decisioning as the team grows.</div>

Analyst - Fraud Analytics

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team</b></div><div>This role sits within our Technology Operations &amp; Risk Team, which is responsible for IT Service Management as well as 1LOD Technology Risk, Business Change. Our goal is to help the technology organisation and wider business achieve its commercial objectives through balanced risk management, effective change delivery and resilience through timely response and resolution of incidents. As an enablement function for the business, we are continuously looking at ways to simplify and strengthen our processes through automation and AI.</div>

IT Service Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The team:</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">The Data Engineering team&nbsp;are responsible for&nbsp;designing,&nbsp;building&nbsp;and running the complex data pipelines that the bank relies on. We combine skills in software engineering, data analysis, and operations and partner with teams across the company to solve varied, challenging problems. We value collaboration,&nbsp;pragmatism&nbsp;and continual learning over individual heroics.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a chance to join Zopa’s Data Engineering team at a genuinely interesting point of scale and maturity.&nbsp;You’ll&nbsp;be building and evolving the data platforms that underpin decision-making across the entire bank — from customer behaviour and product analytics to time-critical use cases like fraud, where minutes genuinely matter.&nbsp;</span></div>

Senior Data Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 11pt;">We are looking for a&nbsp;technology-led People leader&nbsp;who is excited by digital transformation,&nbsp;automation&nbsp;and AI, and who sees operations as something to be&nbsp;simplified,&nbsp;scaled&nbsp;and increasingly self-served, not manually&nbsp;maintained.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">You’ll&nbsp;enjoy designing modern solutions, experimenting with&nbsp;new technologies&nbsp;and personally getting hands-on with tools (including AI) to reduce operational effort while improving the&nbsp;Zopian&nbsp;experience.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">Reporting directly to the Chief People Officer, this role will be pivotal in ensuring our People operating model is scalable,&nbsp;efficient&nbsp;and fit for the future. With&nbsp;HiBob&nbsp;recently implemented as our core HRIS, we are at the start of an exciting maturity journey&nbsp;-&nbsp;one that will see you and your team build a truly digital-first, industry-leading People technology&nbsp;&amp; operations&nbsp;ecosystem.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">This is a hands-on, builder-style leadership role, suited to someone who enjoys rolling up their sleeves to design, configure,&nbsp;test&nbsp;and iterate on solutions themselves, while also&nbsp;operating&nbsp;at a strategic level. You will personally engage with systems,&nbsp;data&nbsp;and AI-enabled tools rather than delegating all execution.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As a member of the People Leadership team,&nbsp;you’ll&nbsp;play a broader role in shaping and delivering our People Strategy, supporting Zopa’s continued growth and readiness for IPO.&nbsp;&nbsp;&nbsp;The role is based in our London office, with an expectation of being on site three days per week.&nbsp;</span></div>

Head of People, Technology Innovation and Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">Working in Auto means&nbsp;you’ll&nbsp;be contributing to one of Zopa’s fastest-growing products.&nbsp;We’re&nbsp;looking for a Head of Sales – Auto to play a pivotal role in shaping and delivering&nbsp;​a&nbsp;​​scalable dealer acquisition and partnership strategy, combining data,&nbsp;technology&nbsp;and strong commercial execution to drive sustainable growth.</span></div><div><br></div><div><span style="font-size: 12pt;">You'll&nbsp;own our dealer sales strategy end-to-end,&nbsp;leading the sales team, driving commercial performance, building strong partner relationships, and ensuring sustainable, profitable growth. This is an exciting opportunity to make a visible impact in one of the UK’s highest&nbsp;growth&nbsp;FinTech businesses.&nbsp;</span></div>

Head of Sales - Auto

<div><span style="font-size: 16px;"><b>Our Story</b></span></div><div><span style="font-size: 16px;"><b>&nbsp;</b></span></div><div><span style="font-size: 16px;"><b>Hello there. We’re Zopa.</b></span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a href="http://zopa.com/"><span style="font-size: 16px;">Zopa.com</span></a><span style="font-size: 16px;">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px">As a <b>Customer Service Specialist</b>, you are customer-centric and a strong team player, with a collaborative approach that ensures the customer is always at the heart of everything you do. You can identify opportunities to improve the service we offer and make decisions aimed at creating an exceptional customer experience every time. Delivering first-call resolution by working closely with other areas and taking ownership of each customer interaction is essential to this role.</span></div><div><br></div><div><span style="font-size: 16px">You will work 5 days out of 7, totalling 37.5 hours per week. The working pattern will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will work one weekend a month, 9 am – 5:30 pm.</span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role. The team works in the office Monday - Wednesday.</span></div><div><br></div><div><span style="font-size: 16px;">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div>

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>Our 1st Line of Defence (1LOD) Risk Function plays a key role in that mission, helping to manage risks across the organisation, partnering with teams across the business, and embedding the bank’s risk framework into everything we do.</div><div><br></div><div>We’re looking for an Operational Risk and Control Manager who is motivated by driving change, supporting responsible growth, and delivering a customer-centric experience. If you’re someone who thrives on making risk management simple, scalable, and impactful, we’d love to hear from you.</div>

Operational Risk & Control Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div>This is an exciting opportunity for a Senior Database Engineer with administration and development skills to join a small and friendly team of Database Engineers responsible for managing business critical databases hosted in AWS. The Database Administration (DBA) team is committed to ensuring optimal system performance, reliability, data integrity, and security, while maintaining 24/7 availability of customer data across diverse database platforms.</div><div><br></div><div>Some of the tech stack you will be working with includes: AWS RDS Aurora Postgres, AWS RDS MySQL, SQL Server hosted on AWS EC2, WSFC, AlwaysOn, RedGate tools, Terraform, Jira just to name a few.</div><div><br></div><div>Our mission is to proactively maintain and monitor the database systems, pre-empting potential issues and guaranteeing <a class="postings-link" href="http://99.0.0.99/">99.99</a>% availability year-round. We are dedicated to promptly addressing stakeholders' support requests, ensuring uninterrupted access to critical data. Additionally, we are committed to fostering innovation within our DBA practices, continuously seeking, and implementing automation tools to enhance efficiency and quality.</div>

Senior Database Engineer

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The engineering challenge</b></div><div><br></div><div>Our Software Engineers don't just write code, they solve real financial problems for millions of customers. You'll work on distributed systems processing thousands of transactions daily, build resilient services that handle people's money, and create experiences that make traditionally complex financial products feel simple.</div>

Senior Software Engineer - Manchester

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>We’re looking for a Senior Business Development Manager to drive our next phase of growth across regional and national retailers. This role will be central to our 2026/2027 expansion: owning the mid-market tier, helping open new verticals, and delivering high-impact POS/Retail Finance partnerships. You’ll spend time in the market building relationships, creating opportunities, shaping go-to-market ideas, and identifying new ways to reach merchants who match our ideal customer profile.</div><div><br></div><div><b><u>The Role</u></b></div><div>You will own a portfolio of verticals, shaped by your experience and the sectors we open in 2026, and be responsible for acquiring retailers with strong revenue potential and high consumer engagement. These merchants may not yet offer finance or may be underserved by legacy providers, creating a significant opportunity to add value.</div><div><br></div><div>While the Strategic BDMs focus on the highest-value national brands, you will own the tier immediately below, including regional chains, smaller national groups, and emerging brands. You’ll work closely with our payments team to unlock cross-sell and shared pipeline opportunities, but POS/Retail Finance is your domain to grow.</div><div><br></div><div>This is an outbound-led, proactive business development role for someone who brings market curiosity, sound commercial judgement, and a structured approach to building pipeline.</div>

Senior Business Development Manager

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><span style="font-size: 16px">As a Fraud Specialist at Zopa, you will be responsible for reviewing and managing daily fraud cases, as well as investigating fraud cases across all Zopa products. This role requires a keen eye for detail, the ability to gather key evidence to support a claim or investigation (including experience in document review and call listening of suspicious contacts), and an inquisitive nature.</span></div><div><br></div><div><b style="font-size: 16px">Working pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days a week. </span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday. You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.</span></div><div><br></div><div><span style="font-size: 16px">In addition, you will be required to work on two bank holidays per year, for which you will receive time off in lieu.</span></div>

<div><br></div><div><span style="font-size: 18px;"><b>Our Story</b></span></div><div><span style="font-size: 18px;"><b>&nbsp;</b></span></div><div><span style="font-size: 18px;"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>Zopa’s customer service teams support customers across a range of products. We’re looking for a Senior Real-Time Analyst to optimise performance across our in-house and outsourced contact centres. You’ll sit at the centre of live operations, monitoring performance, responding to changes in demand, and feeding insight into planning and decision-making.</div>

Senior Real Time Analyst

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">At Zopa, we believe risk management is our competitive&nbsp;advantage.&nbsp;We want it to be a&nbsp;cutting-edge,&nbsp;data-led capability that fundamentally improves how we&nbsp;build and&nbsp;run&nbsp;our products, not just making us&nbsp;safer but also&nbsp;faster&nbsp;and&nbsp;more efficient.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">Reporting to the Chief Compliance Risk Officer, the Director of Operational Risk will define and lead how Zopa manages its operational risks - embedding analytical depth,&nbsp;critical thinking, and engineering rigour at the heart of the 2nd line.&nbsp;As part of this, they&nbsp;will lead our thinking on how we can use Gen AI and&nbsp;machine learning to&nbsp;identify&nbsp;and control risks.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">You’ll&nbsp;lead a small, high-performing team,&nbsp;and work closely with&nbsp;the first line of defence,&nbsp;to find where things can break, test hypotheses, and design smart, efficient controls that&nbsp;actually work. </span></div><div><br></div><div><span style="font-size: 12pt;">This is a hands-on leadership role for someone who combines sharp analytical capability with sound judgement and a bias for delivery.&nbsp;</span></div>

Director of Operational Risk

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We’re looking for a Financial Planning &amp; Analysis Analyst to join our Finance team. Reporting to the Associate Director, FP&amp;A and working in a team of 10, you’ll analyse, understand and forecast key elements of Zopa’s financial performance, with a primary focus on costs, helping the business grow efficiently.</div><div><br></div><div>Alongside analysing and reporting results, you’ll support improvements across costs, revenue and balance sheet, providing insight and challenge to stakeholders.</div>

FP&A Analyst

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>The Service Challenge: Supporting Zopa’s Tech from the Frontline&nbsp;</b></div><div><br></div><div>At Zopa, our Service Desk team doesn’t just fix laptops — we empower our people to do their best work every day.&nbsp;</div><div>&nbsp;</div><div>As our new IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites.&nbsp;</div><div>&nbsp;</div><div>Whether it’s onboarding a new starter, resolving a critical tech issue, or keeping our workplace technology running seamlessly, you’ll be the friendly, reliable face of IT in Manchester — helping to make work simpler, smarter, and more human.&nbsp;</div><div><br></div><div><b>**Please note this full time role will be based in our Central Manchester Office 4 days per week**</b></div>

IT Service Desk Support Engineer

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>We’re hiring an Onboarding Executive &amp; Support Associate to help set up and support merchants using our Point of Sale and Payments platforms.</div><div>You’ll coordinate onboarding, support integrations, and be a first point of contact for merchant queries, helping ensure a smooth experience throughout their lifecycle.</div>

Onboarding Executive and Support Associate

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt">At Zopa, data and the application of machine learning is at the heart of what we do and the products we bring to market. Within consumer financial services we have pioneered modern data science techniques using advanced ML models for more than 7 years. &nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">Today more than 98% of our lending decisions are driven by ML models - so&nbsp;it's&nbsp;safe to say it is seriously impactful work!&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">As a&nbsp;</span><b style="font-size: 12pt">Senior Data Scientist&nbsp;</b><span style="font-size: 12pt">at Zopa, you will be working on high impact projects related to data and modelling, across a broad range of topics such as&nbsp;marketing,&nbsp;customer engagement,&nbsp;credit risk, fraud&nbsp;detection&nbsp;and pricing.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">You will own the full lifecycle of your projects, including the discovery of business opportunities through statistical analysis, data curation and processing, feature engineering, development of machine learning model, deployment to production, and model monitoring. You will engage with senior stakeholders across the company, influence critical business decisions, and make direct impacts on our products and millions of customers. &nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">On daily basis, you will work closely with product managers, analysts, data&nbsp;engineers&nbsp;and software engineers to make progress&nbsp;on&nbsp;your project. You will also support other data scientists by knowledge sharing, code review, collaboration on common utilities and analytical infrastructure. &nbsp;</span></div>

Senior Data Scientist

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team:</b></div><div><br></div><div>The Data Engineering team are responsible for designing, building and running the complex data pipelines that the bank relies on. We combine skills in software engineering, data analysis, and operations and partner with teams across the company to solve varied, challenging problems. We value collaboration, pragmatism and continual learning over individual heroics.&nbsp;</div><div><br></div><div>This is a chance to join Zopa’s Data Engineering team at a genuinely interesting point of scale and maturity. You’ll be building and evolving the data platforms that underpin decision-making across the entire bank, from customer behaviour and product analytics to time-critical use cases like fraud, where minutes genuinely matter.&nbsp;&nbsp;</div><div><br></div><div>&nbsp;</div>

Data Engineer

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>About the team:</b></div><div><br></div><div><span style="font-size: 12pt;">The Payments Tribe in Zopa are responsible for end-to-end payments flows for all Zopa’s products and internal payments. Our Payments Tribe is crucial to enabling Zopa’s mission to become the ‘Home of Money’ for our customers. Our team mission is to&nbsp;build and deliver&nbsp;innovative payment features that customers love. We have several innovative payments features being developed and key infrastructure projects that we are focusing on to help us achieve this mission. ​</span></div><div><span style="font-size: 12pt;">The Payments Processing Senior Product Manager role is responsible for ensuring we send payments to and from Zopa products for our customers quickly, safely and at scale. Owning supplier relationships, payments processing architecture, strategy and vision. The impact of this role cuts across all Zopa products and so involves working with senior leadership across the business. It is an opportunity to make real impact on our journey to become the Home of Money, so, it’s an exciting time to join the Tribe!</span></div>

Product Manager - Payments

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">We've&nbsp;launched our Current Account and are&nbsp;now looking for more ways to delight customers and differentiate&nbsp;as we move further into everyday banking.&nbsp;We’re&nbsp;looking for an&nbsp;innovative Senior Product Manager to help us&nbsp;think of new, customer facing propositions, test them quickly and iterate to find market fit.&nbsp;</span></div><div><span style="font-size: 12pt;">&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">We want to transform the Current Accounts space as we have already done with loans, savings, credit&nbsp;cards&nbsp;and car finance, tying together our Zopa ecosystem, with big ambitions targeting over 1m+ active customers in 3 years' time. This role will be crucial to helping us get there so there's big opportunity for some serious career defining impact.&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">&nbsp;&nbsp;</span></div><div><span style="font-size: 12pt;">This is a highly autonomous,&nbsp;unique&nbsp;role:&nbsp;you’ll&nbsp;have the freedom to&nbsp;identify&nbsp;opportunities, build lean proofs-of-concept, and&nbsp;validate&nbsp;whether ideas deserve full-scale investment.</span></div>

Senior Product Manager - Innovation

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>Zopa is recruiting a 1st Line Compliance Associate to support the safe and compliant distribution of its products through merchants and intermediaries. The role primarily covers Point of Sale (PoS) finance, auto finance, unsecured personal loans, and credit cards.</div><div><br></div><div>This role is central to enabling Zopa’s growth through lending intermediaries in a controlled and compliant way. It involves supporting the onboarding of new merchants and auto dealers/brokers, monitoring their activities, and contributing to the ongoing development of distributor risk frameworks.</div><div><br></div><div>The position offers the opportunity to develop expertise in risk and compliance, as well as problem-solving and communication skills.</div>

1st Line Compliance Associate

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We are looking for a Senior Fraud Analyst to join our growing Fraud Analytics team at Zopa. This role plays a critical part in protecting our customers and the business from fraud, using data, analytics and judgement to drive real-time and strategic decisioning.</div><div><br></div><div>You will lead complex fraud analysis independently, support incident response, and act as a senior analytical escalation point within the team.</div><div><br></div>

Senior Data Analyst - Fraud Analytics

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The role</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">At Zopa, Engineering Managers shape&nbsp;how our people grow,&nbsp;leading&nbsp;teams&nbsp;of talented&nbsp;Engineers working on&nbsp;products&nbsp;used by millions of customers.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">You’ll&nbsp;help raise the bar for how we deliver, not just what we ship.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a role for someone who enjoys taking ownership and making things better. You will work closely with Product and other partners to&nbsp;plan ahead, navigate&nbsp;trade offs&nbsp;and tackle challenges early. Engineering Managers at Zopa drive change beyond formal authority by building coalitions, shaping thinking across functions, and using insight and influence to move the organisation forward. When things are ambiguous, you bring clarity by making decisions, setting priorities, and helping teams move together.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;looking for Engineering Managers who&nbsp;don’t&nbsp;wait to be told where the problems are.&nbsp;You’ll&nbsp;use customer feedback and service data to spot opportunities, improve quality and reliability, and help your team deliver confidently through complexity.&nbsp;</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><b style="font-size: 16px;">The team</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re&nbsp;growing across several product-engineering tribes at Zopa, including Current Account, Product Enablement and Operational Efficiency. Each team works on different problems, but&nbsp;they’re&nbsp;all united by a shared belief in ownership,&nbsp;collaboration&nbsp;and thoughtful challenge.&nbsp;You’ll&nbsp;join a supportive community of Engineering Managers who care deeply about people,&nbsp;impact&nbsp;and continuous improvement.&nbsp;During the interview process,&nbsp;you’ll&nbsp;meet&nbsp;Zopians&nbsp;from across the business so we can find the team where&nbsp;you’ll&nbsp;have the biggest impact.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We work in a hybrid way, with this role spending a minimum of three days a week in our London office.&nbsp;</span></div>

Engineering Manager (London)

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b style="font-size: 16px;">The Role</b></div><div><br></div><div><span style="font-size: 16px;">As our&nbsp;Product Marketing&nbsp;Lead&nbsp;you’ll&nbsp;set the direction for how one or more of Zopa’s most important product domains show up in the market, shaping propositions, narratives and go-to-market strategies that drive meaningful customer and commercial impact.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">Reporting into the&nbsp;Head of Product Marketing,&nbsp;you’ll&nbsp;operate&nbsp;as a senior, trusted partner to Product Directors and senior stakeholders across Marketing, Growth, Design, Content and Comms.&nbsp;You’ll&nbsp;own product marketing strategy across a&nbsp;portfolio of products or a complex product domain, while also raising the bar for how product marketing is done at Zopa.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">This is a high-impact role for someone who thrives at the intersection of&nbsp;strategy and craft; equally comfortable setting direction, influencing senior teams, and getting hands-on when it matters.&nbsp;</span></div><div><span style="font-size: 12pt;">&nbsp;</span></div><div><br></div>

Lead Product Marketing Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 11pt;">Zopa is building the home of money — and&nbsp;we’re&nbsp;at a turning point in how we engage,&nbsp;retain&nbsp;and grow our customers.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">We’re&nbsp;hiring a leader to&nbsp;</span><b style="font-size: 11pt;">build and lead our customer lifecycle capability end-to-end</b><span style="font-size: 11pt;">: strategy, execution,&nbsp;technology&nbsp;and team. This role owns how we communicate with customers across their full relationship with Zopa — from activation through to retention, cross-sell&nbsp;and long-term value</span></div><div><br></div><div><span style="font-size: 11pt;">This is a </span><b style="font-size: 11pt;">hands-on leadership role</b><span style="font-size: 11pt;"> in a regulated, data-rich environment — ideal for someone who has built or transformed a CRM / lifecycle function before and wants to do it again with real ownership and impact. If you’re excited by complexity, imperfect starting points, and the chance to shape how millions of customers experience a modern digital bank — we'd love to hear from you!</span></div>

Head of Customer Lifecycle & Engagement

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">At Zopa, we believe risk management is our competitive advantage. We want it to be a cutting-edge, data-led capability that fundamentally improves how we build and run our products, not just making us safer but also faster and more efficient. &nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">Reporting to the Director of Operational Risk,&nbsp;you’ll&nbsp;be part of a small, high-impact 2nd line team working closely with Operations, Product, Customer Services, and other business areas. Your job: to understand how our processes really work,&nbsp;identify&nbsp;where they can fail, and use evidence, logic,&nbsp;analytical tools and AI,&nbsp;and sound judgement to challenge and strengthen how Zopa manages risk.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">This is a role for someone who thinks like an engineer, curious, precise, and rigorous and applies that mindset to operational processes.&nbsp;You’ll&nbsp;use data,&nbsp;AI&nbsp;and analysis to assess how well controls&nbsp;operate&nbsp;in practice and guide first line teams on what “good” truly looks like.&nbsp;</span></div>

Operational Risk Manager

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><span style="font-size: 12pt;">Zopa Bank has grown rapidly since its launch in 2020&nbsp;-&nbsp;reaching <a href="http://1.8m">1.8m</a> customers, attracting&nbsp;over&nbsp;£6 billion of savings balances and launching a successful current account in 2025.&nbsp;&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">We’re looking to&nbsp;hire our first&nbsp;</span><b style="font-size: 12pt;">Director of Performance Marketing,&nbsp;</b><span style="font-size: 12pt;">who&nbsp;will play a critical role in delivering the next chapter in our growth journey&nbsp;-&nbsp;attracting new to bank current account customers&nbsp;profitably and sustainably.&nbsp;&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">This is a leadership role&nbsp;reporting to&nbsp;our&nbsp;Chief Customer Officer&nbsp;with responsibility for setting performance marketing strategy, driving execution at pace, and&nbsp;delivering strong results&nbsp;whilst collaborating with&nbsp;Marketing,&nbsp;Product,&nbsp;Data and Lifetime Value.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt;">You’ll&nbsp;combine strategic thinking with hands-on leadership, ensuring Zopa continues to scale new-to-bank growth while&nbsp;maintaining&nbsp;a relentless focus on value, incrementality and learning.&nbsp;</span></div>

Director of Performance Marketing

<div><span style="font-size: 16px">Our Story</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">Hello there. We’re Zopa.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px;">As a </span><b><span style="font-size: 16px;">Senior Fraud Specialist</span></b><span style="font-size: 16px;"><b> within Complex Investigations</b>, you are responsible for independently leading the investigation and response to complex, high-risk, and high-value fraud incidents and cases. This includes major fraud events, crypto-related activity, impersonation and Authorised Push Payment (APP/ACTO) fraud, and incidents affecting multiple customers across different products.</span></div><div><br></div><div><span style="font-size: 16px;">The role operates as an investigator within the Complex Case team in the Fraud Operations function, working within established incident and fraud frameworks to ensure swift containment, accurate evidence gathering, and clear, defensible documentation. The investigator assesses customer and financial impact, identifies root causes across products and channels, and provides well-reasoned recommendations to support remediation, reimbursement decisions, and control improvements.</span></div><div><br></div><div><span style="font-size: 16px;">The role also plays a key part in sharing insights with Fraud Strategy, contributing learnings from complex investigations to help inform detection, prevention, and broader fraud risk management, while not owning bank-wide strategy or final risk decisions.</span></div><div><br></div><div><span style="font-size: 16px;"><b>Working Pattern:</b></span></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role – the team works in the office on Tuesdays and Wednesdays.</span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will be required to work one day of the weekend every other week, remotely. If you work a day at the weekend, you will receive a day off during the week.</span></div><div><br></div><div><span style="font-size: 16px;">In addition, you will be required to work two bank holidays per year, for which you will receive time off in lieu.</span></div><div><br></div>

Senior Fraud Specialist - Complex Investigations (Hybrid)

<div><span style="font-size: 16px;">Our Story</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">Hello there. We’re Zopa.</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px;">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px;">We are seeking detail-oriented and highly motivated </span><b style="font-size: 16px;">SARs Financial Crime Specialists within </b><span style="font-size: 16px;">to join our Financial Crime Operations team.</span></div><div><br></div><div><span style="font-size: 16px;">The role involves preparing detailed reports on potentially suspicious financial transactions for compliance and regulatory purposes. Key responsibilities include reviewing customer transactions and related information to identify suspicious activity, drafting SARs, and ensuring compliance with applicable laws and regulations. This position plays a crucial role in preventing financial crime, including money laundering and fraud.</span></div><div><br></div><div><b style="font-size: 16px;">Working Pattern:</b></div><div><br></div><div><span style="font-size: 16px;">This is a hybrid role, with the team working in the office two days per week.</span></div><div><br></div><div><span style="font-size: 16px;">Your working week will consist of 7.5 hour shifts between 8am and 8pm, Monday to Friday. You will also be required to work one weekend day every other week remotely. If you work a weekend day, you will receive a day off during the week.</span></div><div><br></div><div><span style="font-size: 16px;">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div><div><br></div>

Financial Crime Specialist - SARs (Hybrid)

<div><span style="font-size: 16px">Our Story</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">Hello there. We’re Zopa.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;</span><a class="postings-link" style="font-size: 16px" href="http://zopa.com/">Zopa.com</a><span style="font-size: 16px">!&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</span></div><div><br></div><div><span style="font-size: 16px">We are seeking detail-oriented and highly motivated </span><b style="font-size: 16px">Financial Crime Specialists within Transaction Monitoring &amp; Mule</b><span style="font-size: 16px"> to join our Financial Crime Operations team.</span></div><div><br></div><div><span style="font-size: 16px">The successful candidate will be responsible for monitoring and analysing financial transactions to detect and prevent suspicious activity related to money laundering, fraud, and other financial crimes. This role requires a strong understanding of financial regulations, excellent analytical skills, and the ability to work effectively in a fast-paced, team-oriented environment.</span></div><div><br></div><div><b style="font-size: 16px">Working Pattern:</b></div><div><br></div><div><span style="font-size: 16px">This is a hybrid role, with the team working in the office three days per week.</span></div><div><br></div><div><span style="font-size: 16px">Your working week will consist of 7.5 hour shifts between 8am and 8pm, Monday to Friday. You will also be required to work one weekend day every other week remotely. If you work a weekend day, you will receive a day off during the week.</span></div><div><br></div><div><span style="font-size: 16px">You will be required to work on some bank holidays each year, for which you will receive time off in lieu.</span></div><div><br></div>

Financial Crime Specialist - Transaction Monitoring & Mule (Hybrid)

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div>Zopa is scaling its B2B Lending and Payments propositions. We’re bringing together two high-performing commercial teams with different sales motions and technology stacks, and we’re building a strengthened, centralised Sales Operations function to help both teams scale efficiently while delivering an outstanding merchant experience.</div><div><br></div><div>This is a newly shaped role and a rare opportunity to define how Sales Operations works across Zopa’s Retail Finance &amp; Payments business. As Head of Sales Operations, you’ll build the operational engine that underpins our commercial organisation — ensuring sales teams are enabled through clear processes, trusted data, effective tool configuration and integrations, scalable automation, and insight-driven decision-making.</div><div><br></div><div>You’ll partner closely with commercial leadership and cross-functional stakeholders across Sales, Marketing, Product, Engineering, Compliance, Finance and Operations. Your focus will be on removing friction, creating consistency where it adds value, strengthening system connectivity, and ensuring our tooling evolves alongside product capabilities and integration requirements, enabling different sales motions to thrive.</div>

Head of Sales Operations

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div>We’re looking for a Senior Financial Accountant to join Zopa’s Financial Control team as we scale. You’ll lead key month-end close activities, strengthen controls, drive process improvements, and partner with stakeholders across Finance and the wider business. This role suits someone who delivers high-quality financial and tax reporting, uses data to solve problems, and supports the development of others.</div>

Senior Financial Accountant

<div><b style="font-size: 18px">Our Story</b></div><div><span style="font-size: 18px">&nbsp;</span></div><div><b style="font-size: 18px">Hello there. We’re Zopa.</b></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at <a class="postings-link" href="http://Zopa.com">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife </div><div><br></div><div><b>The team</b></div><div><span style="font-size: 11pt;">The Analytics Engineering team is a key part of the broader Data Team within the Technology division.&nbsp;We’re&nbsp;growing and excited to welcome a new Analytics Engineer to join us! Our mission is to transform data into actionable insights, empowering analytics, product, finance, and risk teams to extract the value and information they need.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">At Zopa,&nbsp;we’re&nbsp;committed to leveraging&nbsp;data&nbsp;to&nbsp;make smarter decisions for our customers. As an Analytics Engineer,&nbsp;you’ll&nbsp;dive into your domain, build a deep understanding of the data, and create high-quality data products. These products will be well-structured, reliable, and incorporate robust controls and quality checks using our selected tools.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">In line with Zopa’s strong focus on autonomy and empowerment,&nbsp;you’ll&nbsp;take ownership of the daily operation of our data marts. This includes resolving issues, escalating when necessary, and ensuring smooth operations. Beyond technical responsibilities,&nbsp;you’ll&nbsp;collaborate closely with stakeholders to share your data knowledge and&nbsp;expertise. Additionally,&nbsp;you’ll&nbsp;support the team by conducting code reviews and&nbsp;validating&nbsp;data, ensuring our work meets the highest standards.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">This role offers a dynamic environment where you can make a real impact while contributing to a culture of excellence and collaboration.&nbsp;</span></div>

Analytics Engineer

<div><br></div><div><span style="font-size: 18px"><b>Our Story</b></span></div><div><span style="font-size: 18px"><b>&nbsp;</b></span></div><div><span style="font-size: 18px"><b>Hello there. We’re Zopa.</b></span></div><div>&nbsp;</div><div>We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at&nbsp;<a href="http://zopa.com/">Zopa.com</a>!&nbsp;</div><div><br></div><div>We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.&nbsp;</div><div><br></div><div>If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.&nbsp;Want to see us in action? Follow us on Instagram @zopalife</div><div><br></div><div><b>About the team</b></div><div><br></div><div><span style="font-size: 11pt;">The&nbsp;LendX&nbsp;Tribe&nbsp;at&nbsp;Zopa&nbsp;is&nbsp;responsible for&nbsp;in-app&nbsp;borrowing experiences&nbsp;here at&nbsp;Zopa. The&nbsp;tribe&nbsp;is crucial to enabling Zopa’s mission to become the ‘Home of Money’ for our customers,&nbsp;creating innovative&nbsp;borrowing&nbsp;features&nbsp;and propositions&nbsp;that customers love.&nbsp;We want Zopa to be our customers first&nbsp;thought&nbsp;when they&nbsp;want&nbsp;to borrow money,&nbsp;because we are transparent,&nbsp;make borrowing&nbsp;simple,&nbsp;reward loyalty and flex as our customers lives do.&nbsp;&nbsp;</span></div><div><span style="font-size: 11pt;">The Product Manager will be joining at a crucial time and&nbsp;support in shaping the team’s future direction, with a team of dedicated back-end engineers to&nbsp;deliver our target borrowing experiences&nbsp;working hand in hand with a dedicated front-end Product&nbsp;Manager.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">The impact of this role cuts across all Zopa products,&nbsp;requires innovative thinking and offers the real opportunity to create, build and launch&nbsp;market leading borrowing experiences&nbsp;working with stakeholders from across Zopa.&nbsp;&nbsp;It is an opportunity to make real impact on our journey to become the Home of Money.</span></div>

1st Line Risk Manager

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