Zapier is on a mission to make automation work for everyone. With Zapier, you can integrate apps like Salesforce, Intuit, Google, and Dropbox, to move data between them automatically, so you can focus on your most important work.

Account Executive, Growth

Sr. Manager, Demand Generation

Sr. Strategy and Analytics Specialist

Data Warehouse Engineer

Sr. Fullstack, Engineer (New Products)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: June 4, 2025Location: North AmericaHi there! Zapier is hiring a Sr. Sales Manager to join our Sales and Customer Success org. In this role, you’ll lead the Enterprise Sales team responsible for selling Zapier’s AI Orchestration platform offerings to customers across the globe. The Enterprise Sales team targets customers who have between 1-5k employees and is responsible for net new logos and expansion. A successful Sr. Sales Manager has demonstrated success as both a seller and leader, and takes ownership for the outcomes of the sales program.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead a team of Enterprise Account Executives focused on acquiring and expanding Enterprise accounts, ensuring we meet and exceed revenue targets.</li><li>Recruit, hire, and onboard top sales talent while fostering a culture of excellence, accountability, and continuous learning.</li><li>Coach and develop your team through regular feedback, deal reviews, pipeline inspection, and career development planning.</li><li>Partner with cross-functional leaders in Solutions Architecture, Customer Success, Product, and Marketing to deliver strategic, customer-centric solutions.</li><li>Build and maintain executive-level relationships with key customers and prospects, acting as a trusted advisor who can elevate conversations beyond automation.</li><li>Drive sales operations and forecasting, ensuring accurate and data-informed pipeline and performance reporting using tools like HubSpot.</li><li>Represent the voice of the customer, translating enterprise needs into product feedback that shapes the future of Zapier’s roadmap.</li><li>Contribute to the enterprise sales strategy, improving playbooks, refining processes, and helping scale a best-in-class sales organization.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You bring 5+ years of SaaS sales experience, with a focus on horizontal platforms and AI and/or automation solutions, and a strong track record of quota attainment.</li><li>You have 2+ years of experience leading and developing high-performing Enterprise sales teams, ideally within a fast-growing or high-velocity environment.</li><li>You've closed and led large, multi-stakeholder enterprise deals—typically $100K+—with a consultative, value-driven sales approach.</li><li>You’re comfortable speaking to technical and business audiences alike, with credibility in areas like integrations, APIs, compliance, and scalability.</li><li>You’re operationally strong—you manage pipeline rigorously, forecast with precision, and make data-driven decisions.</li><li>You thrive in ambiguous, fast-paced environments and bring a builder’s mindset to new challenges.</li><li>You’re deeply curious, especially about AI and automation, and are eager to experiment with new technologies that improve team and customer outcomes.</li><li>You’re a strong communicator who can align internal stakeholders and build rapport with executives across customer organizations.</li><li>You're excited about Zapier’s mission and energized by the opportunity to scale our enterprise business from the ground up.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Manager, Enterprise Sales

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 08/15/2025Location: Remote – West Coast (NAMER)Hi there!Zapier is on a mission to democratize automation while keeping the security and privacy of millions of users at the forefront. The Intelligence, Detection, and Response (IDR) team plays a central role in protecting our systems, data, and customers.We’re looking for an IDR Engineer who can lead and grow two connected areas: vulnerability management and detection engineering. In this position, you’ll set the vision for how we identify and remediate risks, create and refine security detections, help manage our SIEM, and step in to run complex incidents. The role combines program leadership with deep technical work, and its impact will reach across multiple teams and functions.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Strategic Vision: You can define and deliver a program from the ground up, setting direction, executing plans, and tracking results.</li><li>Collaboration: You collaborate with teams across engineering, platform, and security to close gaps and strengthen our defensive posture.</li><li>Technical Skills: You write Python code, craft and tune detection logic, and work hands-on with SIEM platforms to improve coverage and accuracy.</li><li>Eye for Improvement: You design processes that work across the company, automate repetitive tasks, and use metrics to guide improvements.</li><li>Incident Experience: You can lead complex incident investigations, coordinating response and ensuring learnings turn into long-term fixes.</li><li>Good Communicator: You tailor your message for engineers, leaders, and other stakeholders to make security actions clear and achievable.</li></ul>Remote-Ready: You use asynchronous communication effectively with a globally-distributed team, and know how to keep projects moving without constant meetings.<h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Develop the vulnerability management program: setting strategy, selecting tools, and building workflows for identification, prioritization, and remediation.</li><li>Write and maintain high-quality detections, including Python-based scripts, enrichment logic, and automated alert pipelines.</li><li>Help manage and improve our SIEM, ensuring detections are relevant, accurate, and cover the right areas.</li><li>Run and contribute to security incidents, taking the lead on critical events and supporting investigations from start to finish.</li><li>Automate key operational tasks related to vulnerability tracking, detection tuning, and response actions.</li><li>Engineer solutions that provide teams with tools, dashboards, and clear guidance to enable faster and more effective remediation.</li></ul>Report on progress with metrics like time to remediation, detection-to-response speed, and alert fidelity. Why You’ll Love This RoleYou’ll play a pivotal role in how Zapier finds and fixes vulnerabilities while also sharpening our ability to detect and respond to threats in real time. You’ll work with smart, supportive teammates who value both strategy and execution, and you’ll have the freedom to design solutions that make a lasting difference in our security posture.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Engineer, Detection and Response

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 08/15/2025Location: NAMER - East Coast Preferred Hi there!Zapier is on a mission to democratize automation while protecting the security and privacy of millions of users worldwide. We safeguard sensitive data and build trust through robust security measures that enable our teams to move fast, safely.We’re looking for an Infrastructure Security Engineer to help maintain and raise the security bar across our production environments. In this role, you’ll contribute to designing and operating secure infrastructure, collaborating closely with senior engineers while taking ownership of well-defined initiatives. This role is ideal for someone with a strong infrastructure security foundation who’s ready to grow in a high-impact, remote-first environment.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Cloud Security Experience: You have hands-on experience securing SaaS products and maintaining compliance with frameworks like SOC2, ISO27001, or HIPAA/HITRUST.</li><li>You have an understanding of modern cloud technology components and deployment patterns: Proficient with Infrastructure-as-Code (Terraform, CloudFormation), AWS, Python, and Kubernetes. Experience with security tools such as CSPM, vulnerability scanners, and lifecycle management solutions.</li><li>Security Mindset: You understand modern deployment patterns (isolated VMs, k8s, serverless) and can identify and mitigate common cloud security risks.</li><li>Collaborative Approach: You work well with senior engineers, platform teams, and other security specialists, and you’re comfortable asking questions, sharing ideas, and learning from others.</li><li>Remote-Ready: You excel in asynchronous communication and self-manage effectively in a fully remote, distributed team.</li></ul>Adaptable: You’ve experienced the pace of a growing company and can adjust processes and tools to fit evolving needs.<h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Identify &amp; Mitigate Risks: Spot and address security gaps in infrastructure to improve resilience and reduce risk.</li><li>Harden Infrastructure: Apply secure-by-default designs across endpoints, tooling, and processes.</li><li>Build Scalable Processes: Collaborate on paved-path tooling and processes that enforce least-privilege access while enabling engineering velocity.</li><li>Develop &amp; Audit IaC: Improve Terraform/CloudFormation configurations for security, scalability, and reliability.</li><li>Triage Fleet Security Posture: Operate and maintain tools that detect and track misconfigurations and vulnerabilities; ensure timely patching and mitigation.</li><li>Collaborate Across Teams: Partner with Platform, Engineering, and other Security teams to provide guidance and ad hoc support.</li></ul><h3>What We’re Working On</h3><ul style="min-height:1.5em"><li>Library Image &amp; Terraform Standardization: Creating consistent, secure Docker images and IaC modules.</li><li>Vulnerability Management &amp; Patching: Improving detection, triage, and remediation pipelines for complex infrastructure.</li><li>Security Automation: Expanding automated guardrails for developers to ship securely and quickly.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineer, Infrastructure Security

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to. Hi there,Zapier is looking for an Engineering Manager to lead our AI Capabilities team, the group responsible for building Zapier’s AI platform. This team provides the orchestration, tooling, memory, model gateway, code execution, and observability foundations that power every AI experience across Zapier.Our mission is to help product teams ship high-quality, trustworthy, and easy-to-use AI features quickly and confidently by consolidating core AI backend services into a set of well-designed APIs backed by shared, scalable infrastructure. We focus on building fewer things at a higher level of quality, creating a platform that is intuitive for developers and rock-solid for users.As the Engineering Manager for AI Capabilities, you’ll lead a team operating at the center of Zapier’s AI strategy, partnering closely with product, infrastructure, and other AI teams to deliver reliable building blocks that accelerate development across the company. This is a unique opportunity to define how AI behaves across Zapier at scale—not in prototypes, but in production, powering millions of workflows.If you’re excited about building the infrastructure that allows LLMs and agents to operate seamlessly inside real user workflows, this role is for you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You've shipped LLM-powered products. You have hands-on experience building and shipping LLM features, with bonus points for autonomous agents experience.</li><li>You have platform-building experience. You've built or led teams building developer tools, API platforms, or core infrastructure used by multiple teams. You think in terms of reusable abstractions, consistency, reliability, and developer experience, not just individual features.</li><li>You’re willing to get your hands dirty. You thrive in startup-like environments and are comfortable wearing multiple hats. You're scrappy and resourceful, with a bias toward action and shipping value quickly. You have a pragmatic approach to engineering—knowing when to build for scale and when to move fast. You're comfortable with ambiguity and enjoy the process of turning vision into reality</li><li>You are a skilled engineering leader. You have a proven track record of building high-quality, production-level code. You're fluent in our tech stack (Typescript, React, Nodejs, Python, Django) and comfortable learning new technologies.</li><li>You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs, but if not, help build understanding around difficult decisions.</li><li>You stay technically engaged. You regularly pair with engineers to support technical decision-making despite not being an IC.</li><li>You balance architecture with pragmatism. You make informed technical decisions, knowing when to plan meticulously and when to move quickly.</li><li>You prioritize outcomes over process. You implement lightweight processes that drive results without creating unnecessary red tape.</li><li>You champion frequent deployments. You believe in shipping code regularly and improving through real-world feedback rather than seeking perfection.</li><li>You solve problems creatively. You tackle challenges with a can-do attitude, recognizing when to build new features versus strengthening foundations.</li><li>You put users first. Your decisions and leadership are guided by user needs and improving their experience.</li><li>You build relationships across teams. You collaborate effectively beyond your team and influence technical decisions for the company's benefit.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and develop a team of 4-6 engineers, providing technical direction, mentorship, and career growth opportunities.</li><li>Work with the engineering team to make, evaluate, and advocate for architectural decisions that align with Zapier's vision and technical standards.</li><li>Collaborate across engineering teams to evaluate and inform their technical decisions, creating alignment and removing blockers for the execution of your roadmap.</li><li>Champion problem-solving by identifying technical challenges and improving engineering processes.</li><li>Partner with key stakeholders to tackle user problems effectively.</li><li>Communicate effectively to lead your team and keep leadership informed on your team’s progress through one-on-ones, team meetings, and leadership updates.</li><li>Review code and provide thoughtful feedback to improve code quality and engineer growth. Contribute to code when needed to fix bugs, improve developer experience, or prototype concepts.</li><li>Foster a culture of experimentation, rapid learning, and continuous improvement</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, AI Capabilities

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to. Hi there,Zapier is looking for an Engineering Manager to lead our AI Tasks team, the group responsible for making AI accessible, trustworthy, and productive for every Zapier user. This team builds the experiences that combine AI automation with human oversight, enabling complex workflows that were previously impossible. From guided prompting, AI powered task execution, and human-in-the-loop controls, AI Tasks is where AI meets real user needs safely, intuitively, and at scale.Our mission is simple: unlock new automation possibilities through the combination of AI and human control. We help users go from their first AI experiment to confidently running advanced workflows by designing experiences that meet them where they are, whether they’re novices exploring AI for the first time or power builders scaling AI across their organization.As the Engineering Manager for AI Tasks, you’ll lead the team responsible for removing the biggest barriers to AI adoption: discovery, blank-canvas prompting, trust, and complexity. This is a unique opportunity to define how AI becomes part of everyday automation for millions of people.If you’re excited about making AI work for everyone—not just experts—this is the role for you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You've shipped LLM-powered products. You have hands-on experience building and shipping LLM features, with bonus points for features that help non-experts succeed with AI such as human in the loop or guided prompting.</li><li>You’re willing to get your hands dirty. You thrive in ambiguous, fast-moving environments where rapid iteration is key. You’re comfortable prototyping user-facing AI flows, running experiments, and learning from real user behavior. You're comfortable with ambiguity and enjoy the process of turning vision into reality.</li><li>You are a skilled engineering leader. You have a proven track record of building high-quality, production-level code. You're fluent in our tech stack (Typescript, React, Nodejs, Python, Django) and comfortable learning new technologies.</li><li>You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs, but if not, help build understanding around difficult decisions.</li><li>You stay technically engaged. You regularly pair with engineers to support technical decision-making despite not being an IC.</li><li>You balance architecture with pragmatism. You make informed technical decisions, knowing when to plan meticulously and when to move quickly.</li><li>You prioritize outcomes over process. You implement lightweight processes that drive results without creating unnecessary red tape.</li><li>You champion frequent deployments. You believe in shipping code regularly and improving through real-world feedback rather than seeking perfection.</li><li>You solve problems creatively. You tackle challenges with a can-do attitude, recognizing when to build new features versus strengthening foundations.</li><li>You put users first. Your decisions and leadership are guided by user needs and improving their experience.</li><li>You build relationships across teams. You collaborate effectively beyond your team and influence technical decisions for the company's benefit.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and develop a team of 4-6 engineers, providing technical direction, mentorship, and career growth opportunities.</li><li>Work with the engineering team to make, evaluate, and advocate for architectural decisions that align with Zapier's vision and technical standards.</li><li>Collaborate across engineering teams to evaluate and inform their technical decisions, creating alignment and removing blockers for the execution of Agents roadmap.</li><li>Collaborate closely with Product and Design to understand user needs—particularly around discovery, trust, and complexity—and translate those insights into intuitive, effective AI features.</li><li>Champion problem-solving by identifying technical challenges and improving engineering processes.</li><li>Partner with key stakeholders to tackle user problems effectively.</li><li>Communicate effectively to lead your team and keep leadership informed on your team’s progress through one-on-ones, team meetings, and leadership updates.</li><li>Foster a culture of experimentation, rapid learning, and continuous improvement</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, AI Tasks

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to. Job Posted: 11/26/2025(Remote - USA, Canada, UK, Australia, New Zealand, Ireland, Spain, or India)​Hi there!We're looking for an experienced Sr. Product Marketing Manager who will own the go-to-market strategy for Zapier MCP—the bridge that connects AI to real-world actions across 8,000 apps.In this role, you'll work with our Product, Partnerships, and Sales teams to make Zapier MCP the most simple, secure, and scalable way to turn AI agents into active, transformative teammates. You'll be responsible for positioning Zapier MCP across the entire developer ecosystem: from individual developers building AI workflows, to enterprise teams deploying governed AI solutions, to third-party developers embedding MCP into their own applications.​This is a rare opportunity to shape a product category at the intersection of AI and automation. MCP has been accepted as the industry standard for connecting AI assistants to other systems, with support from Anthropic, OpenAI, and Microsoft.We've seen significant weekly active user growth, and hundreds of enterprise access requests in just six months. If you want to define how millions of developers think about AI-powered automation, this is your role.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="http://link">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="http://link">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="http://link">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="http://link">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="http://link">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You're experienced in developer product marketing. You have 8+ years of product marketing experience, with significant time marketing to developers and technical audiences. You've launched developer platforms, APIs, or infrastructure products. You understand how developers evaluate tools, how they adopt new technologies, and how to create bottom-up adoption with top-down enterprise sales. You've demonstrated mastery in positioning, messaging, pricing and packaging, and go-to-market strategy.You're technically fluent. You can read and understand code. You know how APIs work. You can have credible conversations with engineers about technical architecture. You understand the MCP ecosystem, AI agent workflows, and the infrastructure that powers modern software. You don't need to write production code, but you can explain complex technical concepts to both technical and non-technical audiences with clarity and precision.You're a strategic operator across multiple audiences. You've successfully marketed products to diverse customer segments—individual practitioners, enterprise buyers, and platform developers. You know how to craft different narratives for different personas while maintaining a cohesive brand story. You prioritize ruthlessly based on business impact and align stakeholders around a clear strategy.You excel at cross-functional leadership. You've partnered closely with Product, Engineering, Partnerships, and Sales teams to bring complex products to market. You build trust with technical teams by understanding their constraints. You enable sales teams to sell confidently. You coordinate across multiple workstreams simultaneously, keeping everyone aligned on goals and timelines. At IC5, you're a decision maker and thought leader, not just an executor.You're a data-driven storyteller. You fuse market insights, customer research, and product capabilities into compelling narratives. You use data to validate opportunities, measure impact, and iterate on strategy. You know how to position products in competitive markets and create differentiation that resonates. You're equally comfortable presenting to executives, drafting sales decks, and writing technical blog posts.​You thrive in ambiguity. You've launched products in emerging categories where playbooks don't exist. You're comfortable making decisions with incomplete information. You build frameworks and repeatable processes that others can follow. You see the opportunity in shaping a new market, not just competing in an existing one.You mentor and elevate others. You've coached junior product marketers to level up their strategic thinking and execution. You document your work so others can learn from it. You create frameworks that scale beyond your own projects. You make your team better.​<h2>Things You'll Do</h2>1. Own positioning and messaging across the MCP ecosystemDefine how Zapier MCP is positioned for multiple developer audiences: individual developers using Claude, ChatGPT, and Cursor; enterprise customers deploying governed AI solutions; third-party developers embedding MCP into their apps; and Zapier's 8,000 integration partners. You'll craft narratives that resonate with technical practitioners while driving business results, translating complex technical capabilities into clear value propositions.2. Lead strategic launches with our LLM partnersDrive go-to-market strategy for MCP launches with OpenAI, Anthropic, and Google Gemini—our key strategic partners in the AI ecosystem. You'll coordinate launch timing, messaging, and activation strategies that maximize adoption and retention. These partnerships are critical distribution channels for MCP, and you'll be responsible for ensuring Zapier is featured in every relevant launch moment.3. Build enterprise readiness and sales enablementTransform MCP from a developer tool into an enterprise-grade product that sales teams can confidently sell. You'll define the enterprise value proposition, create sales narratives around security and governance, develop competitive positioning, help account executives close deals, and drive ARR directly.4. Drive pricing and monetization strategyOwn the pricing strategy for MCP across customer segments. You'll analyze usage patterns, assess willingness to pay across developer personas, define packaging that aligns price with value, and partner with Product and Finance to set the monetization roadmap. This includes determining how embedded MCP supports task sponsorship and how we commercialize developer platform access.5. Scale go-to-market for Embedded MCPDefine and execute the GTM strategy for third-party developers who want to embed MCP into their applications. You'll create positioning for "Powered by Zapier" in the AI context, build self-serve onboarding experiences, develop developer marketing campaigns, and establish success metrics. This workstream has the potential to unlock entirely new distribution channels.6. Build developer community and technical storytellingEstablish Zapier as a thought leader in the AI agent and MCP ecosystem. You'll identify speaking opportunities at developer conferences, create technical content that showcases MCP capabilities, engage developer communities, and build case studies that inspire adoption. Your work will make Zapier synonymous with how AI does work.<h2></h2><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!<h2>Equal Opportunity Employment</h2>Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out <a target="_blank" rel="noopener noreferrer nofollow" href="http://link">this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Marketing Manager - MCP & Developer Audience

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 09/22/2025Location: Americas (North, Central, and South America Only)<ul style="min-height:1.5em"><li>Please review the countries we're unable to hire from at this time <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit?tab=t.0#heading=h.m30k825hwucj">here.</a> </li></ul><h2>Hi There!</h2>We’re looking for a Sr Product Manager to join our Growth Product team and work closely with our Growth Marketing team. At Zapier, our mission is to make automation work for everyone and in the era of AI, we've never been closer to this mission. Your role will be to accelerate our user growth.In this role, we’re looking for a strategic leader who will define and drive Zapier’s product-led organic discovery and growth strategy. This role owns the long-term vision and roadmap for how Zapier is discovered across search engines, GPTs, and the social channels that influence those, and how that discovery translates into PLG signups through seamless, product-driven experiences.A background in product management is beneficial for this role, but it's not a requirement. We believe with the right tools and support, if you're experienced and obsessed with user acquisition and growth strategy, you'll lead this team to its next growth curve.If you’re interested in being part of a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re a strategic product leader. You can set the long-term vision for Zapier’s organic growth, define category-level priorities, and make tradeoffs across multiple growth surfaces. You see the big picture and know how to rally a team toward it.</li><li>You bring 5+ years of experience in growth experience, ideally in SaaS with a strong emphasis on user acquisition.</li><li>You’re skilled at setting a roadmap and executing against it. You know how to translate strategy into a sequenced plan and you work with engineering and design to deliver on it.</li><li>You understand SEO &amp; GEO as platforms, not just channels. You have a deep understanding of traditional SEO mechanics and a strong curiosity for emerging generative search (GEO). You know how to position Zapier to be the authoritative answer in both worlds.</li><li>You’ve scaled acquisition programs before. You can point to examples of durable growth loops and strategic investments you’ve driven that compounded over time.</li><li>You’re both analytical and intuitive. You rely on data to shape decisions, but you also bring product sense and user empathy to identify opportunities others might miss.</li><li>You’re a cross-functional leader. You have experience working with engineers, designers, content creators, and business partners to deliver scalable solutions. You create clarity in ambiguous spaces and build alignment around shared goals.</li><li>You’re a strong communicator. You can use written communication to articulate strategy, roadmaps, and results across a distributed team. You know how to connect daily work to the bigger narrative of Zapier’s growth.</li><li>You care deeply about customer impact. You don’t just chase traffic—you want to connect users with the right solution at the right moment, and help them become successful Zapier customers.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Develop our product-driven acquisition strategy. Help make sure we’re solving the most important problems for our prospective users.</li><li>Define the multi-quarter roadmap for Zapier’s organic discovery and growth, balancing experimentation with durable long-term bets.</li><li>Build scalable, templated product-led pages and flows that convert high-intent discovery traffic into signups.</li><li>Shape Zapier’s GEO strategy to ensure Zapier is the authoritative automation brand surfaced in generative AI search and assistants.</li><li>Run experiments that not only drive signups, but have a meaningful impact on product usage and revenue.</li><li>Expand Zapier’s offsite discovery footprint where prospects are making automation decisions.</li><li>Work closely with designers, engineers, and content creators to ensure we’re delivering a high-quality customer experience.</li><li>Align the team and stakeholders of the team around a common goal. You create a collaborative environment where the best ideas are pursued regardless of who comes up with them.</li><li>Regularly report on the results of the team; be a truth seeker in order to establish a culture of learning and forward progress.</li><li>Connect with customers and prospects on a weekly basis so you can develop a strong empathy for what problems we need to solve for them.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Manager, Organic Growth

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h2></h2>Hi there! Zapier is looking for a Senior Full Stack Software Engineer to join our Developer Impact team, part of the Zapier Internal Platforms zone. We’re on a mission to make everyone more productive through the power of automation, and that includes our own engineers. Zapier has helped millions of people build businesses through automation. Now, we’re focused on giving our developers equally powerful tools and processes so they can build the future of automation with velocity and confidence.<h2>About the Developer Impact Team</h2>The Developer Impact team boosts the effectiveness and velocity of Zapier’s engineering organization by improving developer workflows, tooling, and processes — with a strong focus on AI-powered developer experiences and cutting-edge productivity tooling. We’re not a traditional DevEx team. We take a hypothesis-driven, experimental approach, dogfooding lightweight solutions, measuring their impact, and rapidly iterating. We aim to eliminate friction across the software development lifecycle, partnering closely with other platform and product engineering teams to create a seamless, high-velocity developer impact.If you’re passionate about high-leverage, internal platform work and love experimenting with how AI and automation can transform how developers build software, you’ll thrive here.<h2>You’ll Love This Role If</h2><ul style="min-height:1.5em"><li>You get energy from improving how engineers work — not just what they build.</li><li>You enjoy building high-leverage tools that multiply impact across dozens of teams.</li><li>You’re passionate about using AI to push the boundaries of developer productivity.</li><li>You thrive in a collaborative, experimentation-driven environment where learning fast matters as much as shipping fast.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You're a Full-Stack builder: You have 6+ years of professional software development experience (including 2+ years in a senior or tech lead role) and experience with Python and Typescript. You’re strengths are in building resilient backend services and APIs as well as responsive, but you know how to build intuitive frontend interfaces using modern frameworks.</li><li>You have a Developer Platform Mindset: You’ve built tools, frameworks, or infrastructure that other developers rely on daily. You think about developer workflows holistically — from local dev to CI/CD — and you design for scalability and maintainability.</li><li>You're Savvy and using AI Developer Tools: You’re familiar with AI-assisted development. You’ve worked with AI pair programmers, code review bots, or ML-driven CI optimization. You’re eager to explore practical, measurable ways AI can improve engineering velocity.</li><li>You're Experimentation &amp; Impact Focused: You thrive in a fast-moving environment that values experimentation. You use data and feedback to validate ideas and iterate quickly. You see “failure” as a learning opportunity.</li><li>You're Collaborative Builder: You work closely with engineers across platform and product engineering teams to identify pain points and co-create solutions. You treat engineers as your customers and focus on delivering tangible improvements to their experience.</li><li>You Care About Documentation &amp; Knowledge Sharing: You write great documentation, share best practices, and raise the bar for engineering excellence. You care as much about improving team workflows as you do about shipping code.</li><li>You're a Strong Systems Thinker: You understand how decisions in CI/CD, testing, infrastructure, or local dev environments ripple through the broader engineering ecosystem. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build Internal Developer Tools &amp; Platforms: Design, develop, and maintain internal products that improve developer productivity and flow. You’ll build across the stack — from command-line utilities and IDE extensions to web dashboards and APIs that streamline development workflows.</li><li>Integrate AI into Developer Workflows: Build and integrate AI-powered experiences that augment how engineers build, test, and deploy software.</li><li>Collaborate with Engineering Teams: Partner with engineers across the company to understand friction points in their workflows. Conduct interviews, shadow developers, and gather feedback to inform priorities. You’ll balance solving immediate pain with building scalable solutions.</li><li>Create and Evolve Golden Paths: Help define and promote standard, high-velocity development patterns. Maintain service templates, example apps, and internal frameworks that guide engineers toward best practices.</li><li>Enhance CI/CD and Developer Workflows: Partner with DevOps and Reliability teams to improve how code moves from laptop to production. You might optimize build caching, implement smarter test runners, or integrate automated quality checks into CI.</li><li>Dogfood, Measure, and Iterate: Use the tools you build. Gather both quantitative metrics (e.g., build time, deploy frequency) and qualitative feedback to assess impact and guide iteration.</li><li>Contribute to Developer Documentation: Maintain clear, discoverable guides for internal tools, frameworks, and best practices — ensuring engineers can quickly get up to speed and stay unblocked.</li><li>Mentor and Influence: Lead by example through thoughtful code reviews, internal talks, and knowledge sharing. Help shape the technical direction of the team and contribute to its roadmap. </li></ul><h2></h2>

Sr. Software Engineer, Developer Impact (Full Stack)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 11/4/2025Location: AmericasHi There! Zapier is leading the way in AI automation. We’ve helped small businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. As we continue our mission to make automation work for everyone, our current focus is to unlock that vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools.To do this, Zapier is expanding its Enterprise zone and seeking several highly motivated Senior Backend and Sr. backend leaning Full Stack Engineers. We are looking for experts passionate about solving complex problems and delivering new value to customers, driving innovation in workflow management, and changing the future of automation use for some of the largest companies in industry. The Enterprise zone is made up of several teams. We’re currently hiring several Backend or Back-leaning Fullstack engineers for 4 of them which are looking for similar skills. The teams are:<ul style="min-height:1.5em"><li>Enterprise Experience</li><li>Enterprise Response</li><li>Asset Management</li><li>Observability Platform </li></ul><h2>Team Focus</h2>The Enterprise Experience team is tasked with pioneering new approaches for enterprise account/tool management rather than simply refining existing ones. Our foundational projects include:<ul style="min-height:1.5em"><li>Developing the first user flows specifically for enterprise administrators and builders.</li><li>Establishing a central hub for Account Admins to oversee and manage their accounts.</li><li>Empowering Account Admins with expanded data insights and controls across all current and future product teams.</li><li>Significantly improving the rest of our product's frontend to exceed current industry standards for enterprise-grade software.</li><li>Creating essential features like:<ul style="min-height:1.5em"><li>Hierarchical account management</li><li>Cross-organizational visibility into usage and assets</li><li>User management, provisioning, and role assignments</li></ul></li></ul>The Enterprise Response team is crucial for maintaining the resilience and reliability of our systems, particularly during critical periods, mostly for our largest customers. This team innovates in high-demand customer areas and delivers highly requested core features that span multiple teams and organizational boundaries. This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service.In this role, you’ll:<ul style="min-height:1.5em"><li>Lead responses to critical incidents and customer-impacting events</li><li>Collaborate across engineering, product, and support to solve urgent problems</li><li>Build internal tools and improve core product features based on real-world, customer feedback</li><li>Build a new extensible platform for account and organization-level settings, applying declarative controls, VPC connections to on-prem data, and instrumenting account-wide AI guardrail controls</li><li>Work across the org, owning little but driving a lot, and directly interacting with stakeholders and customers.</li></ul>The Asset Management team is responsible for building and scaling the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. You will be responsible for architecting and deepening enterprise-grade Platform APIs to manage assets across multiple products, ensuring consistency, reliability, and performance at scale for all of our customers. In this role, you’ll:<ul style="min-height:1.5em"><li>Design and implement scalable backend architecture and APIs for asset cataloguing, ownership, and security</li><li>Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products</li><li>Embed AI technology into core product experiences to proactively monitor and suggest optimizations to account management</li><li>Drive technical alignment with senior leaders and stakeholders across the organization</li><li>Deliver fast-paced solutions and POCs, prioritizing impact over deep polish, while balancing short-term execution with long-term technical vision</li><li>Tackle challenges in data standards, compliance automation, and cross-product integrations</li></ul>This team is central to Zapier’s multi-product strategy, unlocking faster product onboarding, reducing manual support burden, and delivering key enterprise capabilities.The Enterprise Observability Platform team builds and maintains the core systems that support our Enterprise customers. We’re not following an existing playbook, we’re writing it. Here, you will help build a strong observability platform that connects and supports Zapier’s Enterprise products.You’ll work on:<ul style="min-height:1.5em"><li>Building scalable platforms like Notifications, Audit Logs, and Search to give customers better visibility, control, and access across Zapier.</li><li>Supporting key use cases such as compliance, error tracking, and transactional alerts through reliable communication systems.</li><li>Creating and improving observability features like SLOs, alerts, and dashboards to help Zapier grow.</li><li>Strengthening core systems as we expand to serve larger and more complex customers.</li><li>Leading important projects from start to finish — using AI to speed up development and improve the customer experience, while working closely with your team.</li></ul>All of these roles are instrumental in ensuring Zapier can deliver on their upmarket strategy and mission. They’ll have direct impact in driving higher company ARR. These are high impact, high reward roles that will include far reaching features, new challenges, and close connection to customers each day.<h2>High Visibility, High Impact</h2>If you’re someone who thrives on ambitious goals and meaningful work, this is the team for you:<ul style="min-height:1.5em"><li>Work on high-impact features that directly influence premium plan sales and help close strategic enterprise deals.</li><li>Collaborate cross-functionally with Product, Design, Revenue, Support, and GTM teams.</li><li>Work in a high-visibility area with strong leadership support and a clear growth path for engineers.</li><li>Play a key role in Zapier’s growth trajectory—you’re not a cog in a machine, you’re part of the engine.</li></ul><h2>About You</h2>You’ll be successful in these roles if: <ul style="min-height:1.5em"><li>You’re a seasoned backend or fullstack builder. You have 6+ years of experience designing, developing and maintaining complex mission critical systems. You’re comfortable writing backend services (Python or Node.js ideal), and you’re not afraid to go deep into API design, database modeling, or CI/CD pipelines. <ul style="min-height:1.5em"><li>If you’re fullstack, you’re not afraid of diving into frontend challenges and understand typescript/react libraries to drive enterprise frontend performance.</li></ul></li><li>You understand and leverage AI tooling. You know how to use AI tools to accelerate your own development process (e.g. GitHub Copilot, Cursor), and you also get excited about building systems that enable others to use AI effectively. You’ve worked with or implemented components like model context protocol or agent frameworks.</li><li>You know even-driven systems and have strong platform thinking. You’ve built scalable tools that help other teams move faster and simpler. You’re familiar with systems like Kafka, SQS, and Fastify, and you’ve worked with observability tools like Datadog, Grafana, and Graylog.</li><li>You lead with customer empathy and curiosity. You continuously seek context, ask great questions, and stay oriented to the bigger picture to meet the needs of customers to help them solve problems that matter to them.</li><li>You bias toward action, especially when next steps aren’t obvious. You create structure, clarity, and momentum for the team surrounding your projects. You’re pragmatic and know when to ship fast and iterate - and when to sweat the details.</li><li>You demonstrate an ownership mindset. You take initiative without needing top-down direction, but you’re also an effective communicator who can bring others with you. You have sound judgment, and balance user needs, technical constraints, and product goals in your decisions.</li><li>You’re a self-starter who is comfortable with ambiguity. You can turn loosely defined problems into concrete action, you follow through on commitments, and you surface blockers early to recruit help defining solutions.</li></ul>

Sr. Software Engineer, Enterprise Zone (Backend & Full Stack)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 11/4/2025Location: Americas<h2>Hi there!</h2>Zapier is leading the way in AI automation. We’ve helped businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. Zapier’s AI Orchestration Zone is building the infrastructure that will power the next generation of automation. At the core of this effort is Model Context Protocol (MCP) — an open standard designed to let AI agents seamlessly reason, act, and orchestrate workflows across Zapier’s 8,000+ integrations.We’re hiring a Senior Backend Engineer to help design and scale the systems that enable this vision. You’ll own APIs, build platform primitives, and work closely with cross-functional partners to define how agents access the real world through Zapier.If you’re excited about working on foundational systems, love thinking in protocols and architecture, and want to help define how AI agents get work done — this is your role.<h2>As a Sr. Backend Engineer working on MCP, you’ll:</h2><ul style="min-height:1.5em"><li>Design, implement, and evolve core APIs that enable agents to take meaningful actions across Zapier’s ecosystem</li><li>Build systems that support scalable orchestration, robust logging, and high-availability execution</li><li>Collaborate on the architecture for MPC primitives like memory, context windows, and reasoning steps</li><li>Integrate with Zapier’s existing execution infrastructure and help build the interfaces between LLMs and automations</li><li>Partner closely with Product, Platform, and Sales teams to ensure the protocol serves both external and internal needs</li><li>Drive design decisions that prioritize scalability, performance, security, and clarity for developers and AI systems alike</li></ul><h2>High Visibility, High Impact</h2>MCP is one of the most strategically important initiatives at Zapier. It’s foundational to our AI orchestration roadmap and plays a central role in how we show up in the broader AI ecosystem.This is an opportunity to:<ul style="min-height:1.5em"><li>Define how AI agents interact with third-party systems through Zapier</li><li>Shape a new protocol that impacts both internal platform teams and external developers</li><li>Work on high-trust, cross-functional projects with visibility at the executive level</li><li>Influence long-term architecture for Zapier’s most ambitious product experiences</li><li>Be part of a fast-moving, experimental team that values curiosity, clarity, and velocity</li></ul><h2>About You</h2>We’re looking for backend engineers who bring:<ul style="min-height:1.5em"><li>You’re a seasoned backend builder. You have 6+ years of experience designing, developing and maintaining complex production systems. You’re comfortable writing backend services (Python or Node.js ideal), and you’re not afraid to go deep into API design, database modeling, or CI/CD pipelines.</li><li>You understand and leverage AI tooling. You know how to use AI tools to accelerate your own development process (e.g. GitHub Copilot, Cursor), and you also get excited about building systems that enable others to use AI effectively. You’ve worked with or implemented components like model context protocol or agent frameworks.</li><li>You thrive on platform thinking. You’ve built or contributed to platform products before, with a focus on extensibility, documentation, and robust foundations. You can make the complex simple for our customers.</li><li>You lead with customer empathy and curiosity. You continuously seek context, ask great questions, and stay oriented to the bigger picture to meet the needs of customers to help them solve problems that matter to them.</li><li>You bias toward action, especially when next steps aren’t obvious. You create structure, clarity, and momentum for the team surrounding your projects. You’re pragmatic and know when to ship fast and iterate - and when to sweat the details.</li><li>You demonstrate an ownership mindset. You take initiative without needing top-down direction, but you’re also an effective communicator who can bring others with you. You have sound judgment, and balance user needs, technical constraints, and product goals in your decisions.</li><li>You’re a self-starter who is comfortable with ambiguity. You can turn loosely defined problems into concrete action, you follow through on commitments, and you surface blockers early to recruit help defining solutions.</li></ul>

Sr. Software Engineer, MCP (Backend)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas<h2>Hi there!</h2>Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience.We’re hiring Sr. Backend Engineers and Sr. Fullstack Engineers (backend-leaning) to join several high-impact teams in the Workflow Zone. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.The Workflow Zone is where Zapier’s automation magic happens. This zone owns the product experience and execution engine behind creating, running, and debugging workflows (Zaps). We’re focused on building powerful, flexible tools that help individuals and teams automate their work with speed and confidence.As automation use cases grow more complex—especially for Enterprise users—we’re evolving the platform to support more sophisticated logic, scalable execution, and AI-native experiences. This means:<ul style="min-height:1.5em"><li>Building intuitive and resilient workflow authoring experiences</li><li>Expanding execution capabilities and logic primitives</li><li>Introducing AI-powered tools for creation and troubleshooting</li><li>Improving reliability, observability, and control across the system</li></ul>We’re currently hiring for several teams across the zone, including:<ul style="min-height:1.5em"><li>Editor Creation</li><li>Runner</li><li>Workflow Capabilities</li></ul>The Editor Creation team is reinventing how users build automations—laying the groundwork for a faster, smarter, and more intuitive workflow authoring experience. Rather than iterating on legacy patterns, this team is redesigning the editor's foundations to support new paradigms like AI-assisted creation and more advanced configuration options.In this role, you’ll:<ul style="min-height:1.5em"><li>Redesign and modernize the Zap creation experience with performance, clarity, and scale in mind</li><li>Build flexible UI components and configuration flows that support both no-code and AI-assisted automation</li><li>Contribute to foundational infrastructure that enables new editor paradigms and future UX modularity</li><li>Collaborate across Product and Design to streamline the journey from idea to working automation</li></ul>The Troubleshooting team ensures automations run smoothly—and when they don’t, users have the tools to understand why. This team is focused on preventing, detecting, and resolving workflow errors with clarity and speed.In this role, you’ll:<ul style="min-height:1.5em"><li>Build systems that proactively detect, surface, and explain errors in user workflows</li><li>Design clear, actionable debugging experiences to help users fix issues faster</li><li>Collaborate with Support to turn customer pain points into product improvements</li><li>Strengthen the zone’s culture of reliability, observability, and resilience</li></ul>If you enjoy solving messy problems, closing feedback loops, and turning complexity into clarity for users, this is a team where you’ll thrive.The Runner team is responsible for reliably executing Zaps—fast. We’re focused on the core infrastructure that powers Zapier’s workflows, including scaling for high volume and reducing latency across millions of executions daily.In this role, you’ll:<ul style="min-height:1.5em"><li>Develop and maintain Zapier’s execution engine, scaling it to handle millions of daily runs</li><li>Improve system performance, reduce latency, and strengthen failure handling</li><li>Design and implement execution primitives that power reliable automation</li><li>Collaborate across infrastructure, product, and platform teams on core system design</li></ul>This is a foundational team at the platform layer—ideal for engineers who like deep technical challenges and shipping resilient, high-scale services.The Workflow Capabilities team expands what workflows can do. We’re building system-level enhancements like branching logic, enterprise-aware rollouts, and smarter automation primitives that support more dynamic use cases.In this role, you’ll:<ul style="min-height:1.5em"><li>Build foundational logic tools like branching, conditional execution, and looping</li><li>Design and maintain system-level Zaps that power internal automation at Zapier</li><li>Partner with teams across the company to deliver reusable workflow primitives</li><li>Enhance configuration and control surfaces to support power users and enterprise scenarios</li></ul>This team operates at the intersection of flexibility and stability. If you’re excited about enabling new user possibilities through foundational platform work, this is a team where you’ll make an outsized impact.<h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>7+ years of professional experience developing software, including at least 2 years in a senior-level role</li><li>Strong backend experience, ideally in Python and Django and/or TypeScript and Node.js, building reliable, scalable, and observable services</li><li>For Full Stack roles: Advanced experience with React (and ideally frameworks like Next.js); you’re confident working across the stack and delivering cohesive user experiences</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and the ability to model, query, and optimize data effectively</li><li>Experience designing and consuming RESTful APIs, building event-driven systems, and working with data integrations across services</li><li>Proven ability to lead complex technical projects—owning design decisions, balancing tradeoffs, and guiding implementation across multiple contributors</li><li>You proactively coach and support teammates, foster growth through mentorship, and contribute to a culture of feedback and continuous improvement</li><li>You navigate ambiguity with confidence—able to clarify priorities, align stakeholders, and drive toward meaningful outcomes even when goals shift</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Software Engineer, Workflow (Backend  and Full stack - Backend leaning)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 11/4/2025Location: Americas<h2>Hi there!</h2>Zapier is leading the way in AI workflow automation. We’ve helped businesses increase productivity and serve their customers better through robust workflow automations and practical AI applications. Those solutions are powered by an extensive ecosystem of integrations - 8,000+. To enable that, we provide solutions to developers and companies that allows automation and extends the capabilities of their product. To do that even better, we’re building a brand-new SDK that empowers developers inside and outside Zapier to create, extend, and scale automations seamlessly. As one of the foundational members of the SDK team, you’ll help design, build, and scale this platform from the ground up, balancing the needs of our internal engineering teams and external developer community.This role is ideal for a strong, back end leaning full-stack engineer who thrives on building at scale, cares deeply about developer experience, and wants to have a lasting impact on Zapier’s platform and ecosystem.<h2>What We’re Working On</h2><ul style="min-height:1.5em"><li>First-Generation SDK: Designing the architecture and first release of Zapier’s SDK.</li><li>Path to External Publishing: Creating the infrastructure, tooling, and processes to publish the SDK externally so developers outside Zapier can consume it easily and reliably.</li><li>Streamlined API Availability: Making Zapier’s other APIs more accessible and consistent by exposing them through the SDK and related developer tooling.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Design &amp; Build the SDK: Architect and implement core features of Zapier’s new SDK, ensuring it’s scalable, intuitive, and extensible.</li><li>Support Developer Experience: Create documentation pipelines, testing frameworks, and CI/CD processes that make the SDK reliable and easy to use.</li><li>Balance Internal &amp; External Needs: Build infrastructure that supports both Zapier engineers and external developers, focusing on ergonomics, reliability, and scale.</li><li>Establish Foundations: Define best practices, coding standards, and release processes for the SDK team.</li><li>Collaborate Across Teams: Work with platform, infra, and product engineering teams to integrate the SDK seamlessly into Zapier’s ecosystem.</li><li>Mentor &amp; Lead Projects: Take ownership of complex initiatives, guide technical direction, and support the growth of peers on the team.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have SDK / Developer Platform experience: You’ve built or contributed to developer platforms, SDKs, or open-source tools (preferably published to npm, PyPI, or similar registries). You understand how to design intuitive APIs and create great developer experiences.</li><li>You're a full-stack builder with strong backend skills: You have 6+ years of experience designing, developing and maintaining complex mission critical systems, including API gateways and integration points (Python or Node.js ideal). You’re not afraid of diving into frontend challenges and understand typescript/react libraries to drive enterprise frontend performance.</li><li>You have authentication experience: You have hands-on experience with OAuth, API keys, JWTs, and related auth patterns essential to SDKs and APIs.</li><li>You have a sharp mindset around scale, reliability &amp; developer needs : You design systems to scale reliably, but also think carefully about how those systems are released to real customers. You prioritize developer experience, usability, and feedback loops so that both internal teams and external users can succeed.</li><li>You have empathy internal &amp; external customers: You can gather requirements from internal Zapier teams while keeping in mind the needs of external developers and customers.</li><li>You have a strong collaborative approach: You work well with senior engineers, platform teams, and other specialists, and you’re comfortable asking questions, sharing ideas, and learning from others.</li><li>You're adaptable and have a strong sense of ownership: You’ve worked in fast-moving environments and can adjust processes and tools as the product and team evolve.</li></ul>Nice To Have<ul style="min-height:1.5em"><li>Standards &amp; Code Generation: You have experience with OpenAPI specifications and have explored SDK code generation from specs or intermediary formats.</li><li>Feedback &amp; Telemetry: Familiarity with collecting telemetry or usage metrics from SDKs to inform product improvements.</li><li>Cross-Codebase Contributions: Comfort contributing changes to adjacent codebases to improve APIs that SDKs rely on.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Software Engineer, SDK (Full Stack)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 11/4/2025Location: Americas<h2>Hi there!</h2>Zapier’s Integration Platform Zone builds the connective tissue for a smarter, more powerful automation platform — one that’s ready for AI-native workflows, enterprise scale, and a new generation of integrations.We’re hiring a backend leaning Sr. Full Stack Engineer (Backend leaning) to help us expand the Knowledge by Zapier team. Knowledge by Zapier’s mission is to empower all AI tools, internal or external, with knowledge from our 8,000+ integrations. This is done through the Link service, which syncs data from integrations, structures it to be more AI-friendly, and provides powerful retrieval capabilities. This role offers a unique opportunity to shape how Zapier understands and leverages integration data, influencing every AI product we build, and be on the leading edge of AI software products. If you love designing intuitive systems, working across the stack (with a tilt toward backend), and enabling automation at scale, this is the team for you. <h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Design, scale, and maintain internal tools, APIs, and user interfaces that unlock the power of files, data, and knowledge across thousands of integrations</li><li>Work primarily in backend systems, with the ability to contribute to frontend code (React, TypeScript) as needed</li><li>Partner closely with AI and infrastructure teams to power data syncing, search, structured outputs, and test automation</li><li>Lead technical initiatives, mentor teammates, and contribute to architectural decisions that set long-term direction for the product</li><li>Help define and implement improvements to our developer-facing surfaces, including dashboards and docs</li></ul><h2>About You:</h2>We’re looking for FullStack engineers who bring:<ul style="min-height:1.5em"><li>Strong backend experience using Python (Django preferred), Node.js, or similar frameworks</li><li>Familiarity with frontend tools like React and TypeScript, and a willingness to contribute as needed</li><li>Experience designing and consuming REST APIs, event-based systems, and scalable backend workflows</li><li>Comfort working across cloud environments, CI/CD pipelines, and observability stacks</li><li>You value collaboration, pairing, and async communication in a remote team environment</li><li>You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences</li><li>You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>Nice-To-Haves:</h2><ul style="min-height:1.5em"><li>RAG Background: Experience building or optimizing Retrieval-Augmented Generation (RAG) systems, including designing data pipelines, working with vector databases, or implementing semantic search and structured retrieval to make knowledge more accessible to AI models.</li><li>LLM experience: Experience building or supporting LLM-powered products in production</li><li>Feedback &amp; Telemetry: Familiarity with collecting telemetry or usage metrics to inform product improvements.</li><li>Cross-Codebase Contributions: Comfort navigating and contributing across multiple services and codebases in a large, distributed system.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Software Engineer, Knowledge by Zapier (Full Stack)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/9/25Location: Americas<h2>Hi there!</h2>At Zapier, our mission is to make work easier and more productive for everyone, and we'd love for you to join us to help make that happen! We’re looking for a Backend Engineer to join Team Events and help us build and enhance foundational event &amp; queuing services that power fantastic products at Zapier. Our primary focus is to build and support our Events system at Zapier as well as other queueing solutions used by our internal teams at Zapier. Our services and components are critical, run at scale, and operate as a foundation to all of Zapier. Come join us on this mission!<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You have 4+ years with software development in either Python, Go, Typescript, with at least 2 years focused on building event / streaming systems at scale. Your depth of expertise makes you a valuable asset to our engineering team.Required Technical Skills/Experience:<ol style="min-height:1.5em"><li>Experience working with Events architectures and services based on technologies like Kafka (MSK) and Avro. You have supported Events system infrastructure to ensure resiliency and up time.</li><li>Participated in the design or maintenance of highly available, cloud-based infrastructure in AWS or another cloud offering. You understand how to leverage infrastructure as code tools (Terraform) and have learned best practices for reliability and observability.</li><li>Strong experience with AWS services, cloud computing technologies, and distributed data stores.</li><li>Experience with languages like Python or Go to create automated tools. You believe in hands-off deployments and infrastructure as code.</li></ol>Nice-to-Have Skills/Experience:<ol style="min-height:1.5em"><li>Strong problem-solving and analytical thinking skills, combined with excellent collaboration and communication abilities.</li><li>A natural curiosity and eagerness to learn and explore new technologies and solutions.</li><li>SRE experience working with and supporting existing systems to ensure up time and reliability.</li><li>Experience working with queues in the cloud or SAAS solutions. SQS experience is highly preferred.</li><li>Knowledge of CI/CD pipelines (e.g., using a tool like GitLab).</li></ol>You value collaboration. You understand that building modern software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.You value exploration and versatility. You are comfortable working on problems that may not be well defined. You are eager to jump in to learn, research, and propose options to consider when solving a hard problem that the team has not faced before. You love researching new technology, experimenting with new ideas, and driving forward with implementation details.You can balance lots of concerns. You will manage incoming work, prioritize tasks effectively, and stay organized. Your role is crucial in meeting project/internal customer demands and delivering reliable and well tested solutions all while working in a fast-paced environment.You advocate for the user. You have a keen eye for great design, and you’re empathetic to the needs of the end-user. When you see users struggling to succeed you take it as a personal challenge to understand why and help the team build a better product.You embody our values. At Zapier, <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier">our values</a> are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.<h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Work with AWS services like MSK, SQS, Redis, S3, Lambda and Aurora to build scalable solutions that process billions of events per day. Use Terraform to maintain and build our infrastructure.</li><li>Build toolkits, libraries, and scripts to ease challenges faced by other teams at Zapier when they wish to emit to and consume from the Events system as well as other queue solutions we are currently working on building.</li><li>Contribute to data governance practices across Zapier. Influence proper data structure and data hygiene.</li><li>Refactor or improve existing code as languages, frameworks, or techniques evolve. Help the team pick appropriate tools to solve new problems as they arise.</li><li>Provide feedback on tools, processes, and documentation in place to help us become a better, more effective organization.</li><li>Work with your colleagues to develop new skills, through code review, discussions and mentoring. Help us all become better engineers and humans.</li><li>Participate in on-call rotations to ensure the reliability and availability of our systems, providing timely and effective support when issues arise.</li></ul>You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects as needed.<h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working

Engineer, Backend (Events)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job posted: 10/8/25 Location: AmericasHi there!Zapier is looking for a Customer Advocacy Marketing Manager to champion customer voices and transform their stories into powerful marketing campaigns and sales assets. This role sits at the intersection of storytelling, relationship-building, and strategic enablement.You’ll lead our advocacy storytelling engine: sourcing, creating, and scaling customer content across campaigns, events, and channels. You’ll partner closely with Sales, Marketing, and Customer Success to ensure customer stories not only inspire but also drive measurable business results.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You have 5+ years of experience in customer marketing, advocacy, or a related role where you’ve partnered closely with sales, marketing, and customer success to elevate customer voices.🎥 You're skilled at storytelling and copywriting, creating compelling case studies, short-form content, and campaign-ready messaging.💡 You’re driven by customer connections and are passionate about elevating customer voices and leveraging their stories to inspire, educate, and drive results.🌐 You’ve worked with go-to-market teams to turn customer stories into pipeline-driving assets and led webinars or digital events that showcase customer success while building credibility for your product.⚡ You embrace an AI and automation mindset to streamline workflows, scale advocacy, and accelerate content creation.🤝 You know how to build strong relationships with customers and internal stakeholders alike—balancing strategic goals with trust and authenticity.📈 You’re data-savvy, using insights from sales engagement, campaign performance, and customer feedback to shape your strategy and measure success.<h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Own the customer story process from beginning to end, bringing each to market with a portfolio of assets like landing pages, sales collateral, templates, videos, and webinars.</li><li>Work cross-functionally within marketing and GTM to support regular advocate participation in marketing programs, including identifying new opportunities to embed customer advocacy into key initiatives</li><li>Lead customer-facing webinars and virtual events that drive awareness, generate leads, and expand product usage through real customer use cases.</li><li>Maintain and evolve the Customer Content Library to improve the user experience and use of content.</li><li>Use AI and automation to streamline story sourcing, content creation, internal distribution, and other processes.</li><li>Provide ongoing enablement to internal teams, equipping them with the knowledge and tools to effectively use customer stories and references at every stage of the customer journey.</li><li>Own G2 Crowd campaigns to increase customer review volume and quality.</li><li>Launch and manage a customer sales reference program, including identifying, recruiting, and enabling reference customers to support sales opportunities and strategic initiatives.</li><li>Act as an internal expert on customers, surfacing customer stories, use cases, and feedback based on your deep understanding of how they use Zapier and AI.</li><li>Work closely with customer success and account teams to nurture advocate relationships and turn promoters into champions.</li><li>Drive ongoing optimization by testing, measuring, and iterating, leveraging results to experiment with new formats and enhance programs.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Customer Advocacy Marketing Manager

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/8/25Location: Americas Hi there!Zapier is on a mission to make automation work for everyone. With AI reshaping how work gets done, we’re closer than ever to that mission. We’re looking for a strategic and collaborative Senior Manager of Product Design, Growth to lead a team of designers focused on driving adoption, retention, and expansion of Zapier through product-led growth.This role sits at the intersection of design, experimentation, and business outcomes. You’ll partner closely with product managers, engineers, marketers, and data to design experiences that reduce customer friction, accelerate time-to-value, and scale durable growth. If you thrive on turning design into measurable impact — from first AI workflow success to multi-user expansion — this role is for you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Growth-obsessed leader: You thrive in fast-paced environments where experimentation and iteration are the norm. You understand how growth loops work and how design decisions can influence adoption, retention, and expansion at every stage of the funnel.</li><li>Outcome-oriented. You anchor design decisions in metrics that matter — activation, retention, expansion — and know how to balance rapid experimentation with long-term impact.</li><li>Experimentation champion: You're systematic about hypothesis formation, test design, and result interpretation. You know when to ship fast and when to invest in polish.</li><li>Bold, strategic thinker. You can define multi-quarter design strategy and vision while sequencing fast iterations that de-risk big bets. You balance ambitious ideas with disciplined follow-through.</li><li>Collaborative partner: You excel at working cross-functionally with growth product managers, engineers, marketers, and data analysts to achieve shared goals.</li><li>AI-fluent in design. You embrace AI to accelerate design — from rapidly prototyping flows, to testing growth ideas faster with AI-assisted creative, to analyzing user behavior and uncovering opportunities.</li><li>Team builder. You develop talent, set high standards, and foster a culture of experimentation, learning, and user-centered craft.</li></ul><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and develop the growth design team: Set clear goals, define success metrics, and coach designers through regular feedback. Partner with cross-functional leaders to align design strategy with business growth objectives.</li><li>Design for the funnel: Shape experiences that reduce friction and improve conversion across the user journey — from onboarding to retention to expansion.</li><li>Growth experimentation &amp; optimization: Partner with your designers, Growth PMs, and data to run experiments, codify insights, and scale learnings into durable growth plays.</li><li>Champion user-centered metrics. Use qualitative and quantitative data to identify friction points, validate design decisions, and demonstrate business impact.</li><li>Advance AI-enabled design practices. Leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities.</li><li>Shape growth culture. Establish design best practices for experimentation, foster a mindset of rapid learning, and ensure growth design is aligned with Zapier’s product-led growth strategy.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Mgr, Product Design - Growth

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/8/2025Location: NAMER<h2>Want to learn more about working at Zapier?</h2>We know we have a lot of competition for your skills. If you’re wondering what things would be like at Zapier, read on about:<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>Staff Site Reliability EngineerZapier's Internal Platform exists to provide engineers with a reliable, frictionless foundation to build, ship, and operate software. We’re looking for a Staff Site Reliability Engineer with deep observability expertise and a proven track record of leading company-wide change. You’ll join our Reliability Platform team, where we own incident response, service ownership, and observability, and you’ll play a pivotal role in strengthening Zapier’s posture across all three.<h2>Why This Role Matters</h2>This isn’t just an infrastructure or tooling role. We're looking for someone to set and drive a multi-year reliability strategy that enables Zapier engineers to deliver reliable products at scale. You'll need to influence organizational culture and practice—shaping how engineers instrument, monitor, debug, and learn from their systems.You’ll be a technical leader across teams and a mentor to engineers tackling complex systems problems. You won’t just build observability tools—you’ll define what “good” looks like, partner with service teams to get there, and help elevate reliability practices across the organization.<h2>About You</h2><ul style="min-height:1.5em"><li>You’re a seasoned engineer. You have 10+ years of experience in systems engineering and software development, including Staff+ level roles where you’ve led broadly scoped, high-impact initiatives.</li><li>You’re a builder first. You lead through hands-on contribution and aren’t afraid to roll up your sleeves to make things happen. You thrive on jumping in alongside product teams to solve problems directly, unblock adoption of platform practices, and demonstrate what “good” looks like by building it. You’re energized by executing—not just advising.</li><li>Observability is your craft. You have deep, hands-on experience designing and operationalizing observability systems across metrics, logs, traces, and profiling. You understand what it takes to turn telemetry into actionable insight—and build a culture that values it.</li><li>You lead systemic change. You've defined and driven adoption of practices like SLOs, golden paths, and instrumentation standards across multiple teams or organizations. You’ve helped teams evolve from reactive to proactive reliability.</li><li>You design for scale and ambiguity. You can design systems and solutions in complex, high-scale environments—where priorities are fluid and ambiguity is the norm.</li><li>You’re a strategic thinker. You can define a long-term vision and identify incremental paths to achieve it. You balance business goals, technical constraints, and developer experience.</li><li>You are customer- and team-oriented. You have empathy for both internal engineers and the end users they serve. You’re able to translate needs across organizational layers, balancing tactical team needs with strategic business impact. You collaborate effectively with ICs, EMs, and executives alike, and you build trust by listening first and aligning on outcomes.</li><li>You’re a strong communicator. You’re great at tailoring communication to different audiences—whether writing RFCs, mentoring engineers, or aligning leaders on tradeoffs and priorities.</li><li>You are an AI power user. You proactively embrace AI as a core part of your engineering toolkit and are excited to explore new ways it can accelerate learning, development, and operations. You don’t just use AI—you advocate for it, sharing your workflows and helping others level up.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead Zapier’s observability strategy. Define standards and best practices for instrumentation, telemetry, alerting, and visibility. Build prototypes, drive adoption, and work directly with engineers to embed observability into their workflows.</li><li>Accelerate platform adoption. Actively partner with product and platform teams to remove friction in adopting golden paths for observability, service ownership, and incident response. Where adoption lags, jump in and help build the missing pieces.</li><li>Elevate our incident lifecycle. Help teams prevent, detect, and respond to incidents more effectively, and strengthen how we analyze and learn from them.</li><li>Mentor and guide engineers. Share your expertise across the SRE and broader engineering org. Uplevel teams’ understanding of reliability principles, observability tooling, and service ownership practices.</li><li>Influence service maturity. Contribute to shaping what “owning a service” means at Zapier—including improving how engineers measure and understand reliability.</li><li>Drive platform-wide projects. Collaborate across infrastructure, product, and data teams on initiatives like distributed tracing, centralized logging, or unified health dashboards.</li><li>Act as a reliability steward. Partner with other Staff Engineers and Engineering Leaders to evolve Zapier’s engineering practices and reliability posture at scale.</li><li>Champion AI integration. Use AI tools to optimize development, debugging, analysis, and documentation workflows—and support others in doing the same.</li></ul><h2>Our Stack &amp; Tools</h2><ul style="min-height:1.5em"><li>Cloud &amp; Infra: AWS, Kubernetes, Redis, Kafka, Terraform</li><li>Observability: Grafana, Datadog, Opensearch, Prometheus, Sentry</li><li>Languages: Go, Python, TypeScript</li><li>CI/CD &amp; Source Control: GitLab, ArgoCD</li></ul><h2>What Success Looks Like</h2><ul style="min-height:1.5em"><li>Observability is seen not as a platform function, but as an engineering-wide discipline.</li><li>Zapier teams can confidently answer: “Is my service healthy?”</li><li>SLOs are not only defined, but actively used to guide engineering decisions.</li><li>Incidents are detected faster, recur less, and are learned from more effectively.</li><li>Teams feel empowered and supported in owning the reliability of their systems.</li><li>AI tooling is embedded across reliability workflows, increasing speed, quality, and experience.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Staff Engineer, Site Reliability

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Zapier is looking for a Brand Designer, Interactive to join our Brand Studio team. At Zapier, we’re not just building software, we’re building the first enterprise-ready AI orchestration platform. We're looking for an interactive-focused brand designer who can bring beautiful craft, strategic thinking and strong execution to <a target="_blank" rel="noopener noreferrer nofollow" href="http://zapier.com">zapier.com</a>.The Brand Designer, Interactive will contribute to the design of our marketing website experience — everything from our core marketing pages to campaign landing pages and brand advertising moments. This role requires strong visual craft, a love of designing for web, and experience working in no-code web tools. You’ll focus on executing excellent design work with guidance and support from senior designers and leads, while steadily growing your range and ownership.If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!<ul style="min-height:1.5em"><li>Our Commitment to Applicants</li><li>Culture and Values at Zapier</li><li>Zapier Guide to Remote Work</li><li>Zapier Code of Conduct</li><li>Diversity and Inclusivity at Zapier</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re a mid-level brand designer with excellent visual craft and cross-functional range. Web is your core focus, but you’re comfortable flexing into adjacent brand or campaign work with support from senior teammates.</li><li>You have a strong interactive sensibility. You understand how to design for the web in ways that are intuitive, accessible, performant and engaging. You keep up with best practices and love making things that feel modern and alive.</li><li>You're excited about the opportunity to push a new brand system forward. We've recently completed a brand refresh better positioning us for our Enterprise audience — you’ll have an exciting opportunity to help us evolve this system and make <a target="_blank" rel="noopener noreferrer nofollow" href="http://zapier.com">zapier.com</a> an engaging, best-in-class marketing site.</li><li>You’re data-informed. You care about how design impacts conversion and are motivated to learn from insights, research, and testing.</li><li>You’re development-aware. You have familiarity with modern website builders (Framer, Webflow, <a target="_blank" rel="noopener noreferrer nofollow" href="http://Builder.io">Builder.io</a>, etc.) and are motivated to grow deeper fluency. You have experience collaborating with engineering and know how to design for implementation.</li><li>You’re curious and experimental, especially when it comes to AI. You’re excited about exploring how AI tools can enhance your design workflow, unlock new creative directions, and help scale brand expression in smarter ways.</li><li>You're comfortable with ambiguity and can manage your own time. You know how to take a broad brief, set direction, and drive it forward. You're self-directed but collaborative, and comfortable navigating a fast-moving environment.</li><li>You're a strong communicator. You clearly explain your thinking, ask good questions, and seek input early and often. You know how to align cross-functional partners, and you're generous with feedback and collaboration.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Collaborate with designers, producers and partners across Marketing and Engineering to launch engaging marketing web pages and campaign experiences.</li><li>Own the end-to-end design and build of marketing site pages in tools like Framer—from concept through polished execution.</li><li>Build interactive pages in Framer yourself, or work closely with developers to realize your designs in code (some of our site is built in Framer, and other parts are built by our engineering team)</li><li>Use AI-assisted workflows and automation tools to speed up production and free time for higher-level creative exploration.</li><li>Push the Zapier brand forward as we continue to apply our Enterprise brand refresh to the rest of the customer journey. This will look helping us bring more motion, experimentation, and distinctiveness to how the brand system shows up on web</li><li>Leverage data and insights from past work, customer research, and A/B testing to raise the bar for our conversion and pipeline goals</li><li>Partner with senior designers to maintain and evolve style sheets, component libraries, and self-serve resources that scale design across the org.</li></ul>

Brand Designer, Interactive

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h2>Hi there!</h2>Hi there! Zapier is looking for an Engineering Manager to lead our Developer Impact team, part of the Zapier Internal Platforms zone. We’re on a mission to make everyone more productive at work through the power of automation, and that includes our own engineers. Zapier has helped millions of people build businesses through the power of our automation platform. Now, we want to ensure our developers have equally amazing tools and processes internally to build the future of automation with velocity and confidence.Zapier’s Developer Impact team is focused on improving the effectiveness and velocity of our engineering organization. We do this by applying insights and innovations in development tooling and processes – with a strong emphasis on AI-powered developer workflows and cutting-edge productivity tooling. As the Engineering Manager for Developer Impact, you'll shape and drive this mission, working across the company to eliminate friction in the software development life cycle.This isn’t your typical DevEx team. We take a hypothesis-driven, experimental approach to internal tooling, rapidly testing ideas and measuring their impact. We heavily leverage applied AI – from intelligent code assistants to automated CI pipelines – to reduce toil and supercharge our developers’ flow. We also keep our scope nimble, building lightweight solutions that we dogfood internally and quickly adapt as technology and team needs evolve. If you’re excited about high-leverage opportunities to boost engineering productivity, and you love collaborating in a culture of creative experimentation, you’ll thrive in this role.If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Developer Productivity Leader: You have experience leading teams focused on developer productivity, developer experience, or internal platforms. You treat internal engineers as your customers – empathizing with their pain points and delivering solutions that make their work easier and faster.</li><li>Skilled Team Builder: You’re a proven engineering leader (with a few years of management under your belt) who knows how to hire, develop, and retain great talent.</li><li>Experimental &amp; Data-Driven: You thrive in a hypothesis-driven environment. You love to experiment with new tools or processes to improve workflow, measure the results with data, and iterate based on what you learn. Change doesn’t scare you – you embrace it as an opportunity to improve and leverage new ideas.</li><li>Technical Aptitude: You’ve shipped production code and have a solid grasp of modern software development practices. You have hands-on familiarity with things like CI/CD pipelines, version control, code review processes, and cloud infrastructure. You’ve likely built or improved internal tools or automation for a dev team before, so you can dive into technical discussions and guide your team in making sound engineering decisions.</li><li>Applied AI Enthusiast: You have interest or experience in applying AI/ML to developer workflows. Maybe you’ve used AI coding assistants, automated testing tools, or other AI-driven development aids – or you’re eager to learn and adopt them. You stay curious about emerging tech (AI included) that can reduce developer toil and improve efficiency.</li><li>Product Mindset: You think like a product manager when it comes to internal tooling. You can balance quick wins (e.g. automating a tedious manual task) with long-term investments (e.g. a standardized framework or service template). You prioritize work that delivers high leverage for the business, and you’re comfortable adjusting the roadmap as the needs of the engineering org evolve.</li><li>Strong Communicator &amp; Collaborator: You build strong relationships across teams. You can align with Product, Design, Infrastructure, and other stakeholders on a shared vision for engineering excellence. You communicate complex ideas with clarity and ensure your team’s work and impact are understood across the organization. You’re adept at gathering feedback from others and explaining the “why” behind decisions.</li><li>Mentorship &amp; Growth Orientation: You love helping engineers level up. You provide coaching, constructive feedback, and mentorship to your team, and you encourage a culture of continuous learning. You have a knack for identifying people’s strengths and developing opportunities for them to shine. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead the Developer Impact team: Manage and mentor a small, nimble team of engineers dedicated to developer productivity. You’ll set the vision and direction, and keep the team focused on high-impact projects.</li><li>Identify &amp; Eliminate Friction: Work closely with engineers on product teams to discover pain points in their day-to-day development process. You’ll solicit feedback through surveys, shadowing, and conversations, then prioritize and address the biggest friction points to dramatically increase developer velocity across Zapier.</li><li>Champion the “Golden Path”: Collaborate with our internal platform teams to define and promote a golden path of best practices, standardized tech stacks, service templates, and frameworks. You’ll drive adoption of these standards, making it easier for engineers to do the right thing by default when building new services or features.</li><li>Own Internal Documentation &amp; Templates: Oversee Zapier’s internal developer documentation strategy, ensuring engineers have clear, discoverable guides for how we build software. Your team will maintain up-to-date service templates, example apps, and reference implementations so that starting a new project is frictionless and consistent.</li><li>Apply AI to Developer Workflows: Explore, experiment with, and implement AI-powered tooling to solve real development challenges. This could mean integrating AI assistants into code editors or code review processes, using machine learning to optimize test pipelines, or prototyping chatbots that help developers find information faster. You’ll bring practical AI solutions to bear on our software development lifecycle.</li><li>Build Lightweight, Adaptable Tools: Create and maintain a suite of internal tools and automations that make our engineers’ lives easier – from command-line utilities to CI/CD enhancements. You’ll ensure these solutions are lightweight and well-documented, and you’ll dogfood them within the team first to iterate quickly based on real-world use.</li><li>Continuous Feedback &amp; Iteration: Establish feedback loops with the engineering organization. You’ll gather input and usage data on the tools and processes your team introduces, measure their impact (e.g. reductions in build times, improved deploy frequency, developer satisfaction), and iterate rapidly. Success for this team means high adoption and tangible improvements in how quickly and safely we ship code.</li><li>Cross-Functional Collaboration: Work closely with Zapier’s broader AI initiatives and other platform engineering teams. You’ll share insights and tooling between teams, avoid duplication of effort, and align internal developer experience improvements with the company’s overall technology strategy.</li><li>Communication &amp; Advocacy: Champion developer experience at Zapier. You’ll communicate your team’s plans, progress, and wins to the rest of the company through updates, demos, and documentation. Part of your job is evangelizing the value of internal tooling and ensuring that engineering leadership is aware of the leverage your team provides.</li><li>Grow the Team (as needed): Participate in hiring processes for your team and others. You’ll help attract diverse talent, conduct interviews, and smoothly onboard new hires so they quickly feel at home and productive at Zapier.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, Developer Impact

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: September 26, 2025Location: Americas (North, Central and South America), EMEA (Europe, the Middle East and Africa)Hi there!Zapier is hiring a Data Warehouse Engineer to join our Revenue &amp; Finance Data team. In this role, you will be the steward of Zapier’s foundational revenue datasets that support the company's financial health and future growth. You’ll focus on building reusable internal data products to power self-serve analytics, enabling teams across Zapier to gain actionable insights faster.You’ll help set the technical direction for our analytics ecosystem, designing and evolving core datasets used company-wide and ensuring our data platform scales to support everything from daily operations to advanced AI initiatives.If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You are experienced in Data Warehouse Engineering. You bring 4+ years of experience as a Data Warehouse Engineer, Data Engineer, Analytics Engineer, or in a similar role. You excel at self-organizing and managing projects end-to-end, from requirements gathering and solution design to implementation and delivery.</li><li>You have a deep understanding of data modeling concepts. You understand the nuances of when traditional data modeling approaches are effective and when they aren’t. You’ve designed data models and ETL pipelines with a focus on ease of use for end consumers, high performance, and scalability.</li><li>You strive to align with business goals. You design data models that empower insightful analysis and reporting, always keeping the end goal in mind. You understand the key metrics and their implications, and you work closely with Data Science colleagues and cross-functional stakeholders to ensure your efforts align with broader objectives.</li><li>You influence technical standards. You’re familiar with modern data platforms and best practices for scalability and performance. You contribute to shaping your team’s technical direction, including decisions on architecture, tooling, and strategies for technical improvements.</li><li>You are proactive and strategic. You proactively develop forward-thinking plans that prioritize stakeholder value and contribute to shaping the team’s technical direction. You stay curious about emerging technologies and stakeholder challenges, striving to connect the two in your work.</li><li>You demonstrate AI fluency in your work. You use AI to speed up tasks like scaffolding SQL, brainstorming data models, and drafting documentation, while carefully validating outputs for accuracy and maintainability. You see AI as a collaborative tool that enhances both productivity and solution quality.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build trusted data products by designing scalable and high-quality pipelines using Airflow, dbt, Databricks, and modeling business-critical metrics like ARR, churn, and NRR, ensuring stakeholders can self-serve confidently.</li><li>​Shape technical direction by guiding architectural decisions, tooling choices, and strategies to optimize data storage and the analytics landscape.</li><li>​Enable self-service analytics by partnering with stakeholders across Zapier to understand their analytical needs and creating data products that connect raw data to actionable insights.</li><li>​Prioritize impact by focusing on high-value projects, transparently pushing back on low-leverage requests, and clearly balancing stakeholder needs with technical feasibility.</li><li>​Identify opportunities proactively by presenting data-driven solutions before they’re requested and sharing your insights in strategic discussions across Finance, Product, and Revenue.</li><li>​Elevate the team by mentoring peers, sharing best practices, documenting your work, and making our data ecosystem clearer and more maintainable than before.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job posted: 10/2/25Location: North America Hi there!We’re looking for a Senior Partner Manager to join Zapier’s Ecosystems &amp; Channels organization. This role will drive the strategic opportunity pipeline and launches across our integration partner ecosystem: creating playbooks, identifying new opportunities, and driving execution with both unmanaged and managed partners. You’ll focus on unlocking the next wave of growth for Zapier by ensuring our partner portfolio evolves in line with our most critical company objectives.Zapier’s Ecosystems &amp; Channels organization sits at the center of our go-to-market strategy. With 8,000+ SaaS partner integrations and a rapidly growing AI app ecosystem, our team drives impact by deepening integrations, enabling valuable use cases for our joint customers, and opening entirely new growth pathways. As a Senior Partner Manager, you’ll build and execute initiatives that accelerate adoption, expand our integration partner footprint, and transform how we scale our partner motions.Zapier is the most connected AI orchestration platform for the Enterprise. As the connective tissue for modern AI systems, our platform orchestrates over 8,000 apps, tools, and APIs, enabling companies to deploy AI in powerful, scalable ways without rebuilding their stack. As AI evolves, we need forward-thinking teammates who understand this emerging landscape and can help our customers and partners navigate it.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’ve done this before. You have 6+ years of experience in technology partnerships, business development, or ecosystem strategy. Particularly driving net-new partnerships with partners of all sizes and generating new opportunities to capitalize on technology advancements, innovation, and shifting market or industry trends.</li><li>You’re strategic. You know how to identify gaps, assess new opportunities, and frame compelling business cases that align with company-level and partner objectives.</li><li>You embrace AI in your work. You don’t just use AI tools, you design workflows, build agents, and create playbooks with them. You can research partners, analyze data, synthesize insights, and create demos or campaigns using AI tools to accelerate outcomes.</li><li>You’re a negotiator. You’ve led complex partner discussions, including defining terms, aligning on value exchange, and closing win-win agreements.</li><li>You thrive in dynamic environments. You can proactively balance multiple initiatives, see around corners, evolve approaches based on data, and know when to double down versus when to scale out.</li><li>You’re a cross-functional team player. You have strong organizational skills with a team-centric mindset and the ability to execute. You’re able to quickly and effectively collaborate cross-functionally with Product, Engineering, Sales, Marketing, and Operations teams to bring strategies to life and optimize roles &amp; responsibilities for maximum business impact.</li><li>You’re data-driven. You set goals (volume, usage, and revenue impact), measure outcomes, and iterate based on performance insights.</li><li>Excellent communication skills You understand the value we provide to partners and customers. You can transparently articulate your point of view to partners and internal stakeholders in both verbal and written formats.</li><li>You have a growth mindset. You are motivated by building new models, scaling new categories, and creating playbooks that the broader team can run.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Expand Zapier’s partner ecosystem. Anticipate and prioritize strategic ecosystem opportunities aligned with Zapier’s Enterprise GTM strategy, verticals, emerging AI apps, MCP that are high-impact and build business cases for future opportunities</li><li>Drive Zapier MCP adoption. Work with new and existing partners to ensure adoption of Zapier’s Model Context Protocol (MCP) capabilities, enabling deeper partner opportunities and create valuable customer use cases supporting AI transformation goals.</li><li>Recruit and operate at scale. Define and execute scalable paths to bring hundreds new partners, integrations, use cases onto the Zapier platform.</li><li>Negotiate new partnerships. Lead conversations with enterprise SaaS and AI partners to identify high-impact relationships.</li><li>Create playbooks. Codify approaches from initial outreach to activation to scaling that can be used across the partner management team and function. Know when to make changes to roles and responsibilities across the motions to maximize efficiency of the process and teams involved.</li><li>Balance multiple bets. Proactively manage and evolve initiatives, setting both volume and usage goals, and advising leadership on when to invest further versus scale back.</li><li>Identify and manage marketing opportunities surrounding new partnerships and launches either through the partner’s GTM channels, Zapier’s, or both.</li><li>Challenge the status quo and effect positive organizational change outside of mandated work.</li><li>Provide support to other Zapiens, spread knowledge, and develop/mentor teammates outside formal reporting structures.</li><li>Invest in tools and processes that lead to outsized impact for Zapier</li></ul><h2></h2><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Partner Manager

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job posted: 10/2/25Location: North America, San Francisco Bay Area-based individuals preferred for this positionHi there!We are seeking a highly motivated and product-obsessed Strategic Partner Manager to take the lead in building and maintaining relationships with some of our largest, most strategic partners.Strategic Partnerships can mean so many different things at different companies, so before you apply, let us explain what it means at Zapier. The Partnerships team generates outsized impact with our biggest partners. With 8,000+ partners in our ecosystem (and growing), this team focuses on developing meaningful partnerships with market leaders in AI/SaaS/Technology that can significantly impact our growth by co-developing integrated product experiences and promoting them to our common users at scale. We create first-of-their-kind product experiences with partners that will be seen by millions of users, ensure our most popular integrations are continuously improved, and develop custom joint marketing campaigns to drive increased awareness and activation.As a Strategic Partner Manager, you will be responsible for a focused portfolio of new and existing strategic partners. You’ll educate, motivate, and secure commitments from these partners, resulting in compelling product experiences that bring new enterprises to Zapier. This is the ideal position for entrepreneurial individuals who excel at understanding the needs of technology partners, are intrigued by innovative products and technologies, and can architect mutually beneficial growth strategies. Your ability to build relationships, both internally and externally, will be critical, as will be your resourcefulness, analytical skills, and grit.Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>​<h2>About You</h2>You’ve done this before. You have 8+ years of experience developing partnerships and net-new business, particularly with larger, more complex technology partners. You can point to a portfolio of multiple high-value partnerships and/or deals that you led from start to finish.You’re a relationship builder. You easily connect with individuals and identify areas of collaboration. You have the ability to navigate large organizations and find/influence the key decision makers. Prior experience working with or within large technology companies is important.You have prior sales experience. You have experience pitching, negotiating, and winning new business, crafting your own narratives, and operating under revenue-based performance goals. Bonus points if you’ve managed co-selling programs with large enterprise partners.You know SaaS. You have a deep understanding of SaaS partner ecosystems and experience in developing and creating win-win co-developed product experiences. Ideally, you’re already a subject matter expert in a key category where Zapier operates.You have product and marketing savvy. You have an intuition for a partner's product and can quickly assess what product challenges Zapier can help solve. You will be expected to quickly build credibility with internal and external Product Managers and GTM counterparts.You’re technical, and eager to use AI to increase your impact. You’re able to assess a partner’s product + APIs, understand where a partnership with Zapier can add value, and provide guidance to external + internal developers on how a co-developed product solutions can/should look. You may not be a coder by trade, but you’re comfortable using AI tools to generate prototypes, and you can hold your own in conversations with product and engineering teams.You are data driven. You use data to develop strategy, and have comfort self-serving the insights you need from BI tools. You measure your work and outcomes with our strategic partners to ensure continued performance.You’re an excellent communicator. You understand the value we provide to partners and can transparently articulate your point of view to partners and internal stakeholders in both verbal and written formats. We are, and always have been, a 100% remote team, and writing is our primary means of communication at Zapier.You get Zapier. You’re already familiar with the workflow automation space. Deep understanding of Zapier and our ecosystem is a strong requirement for this role.<h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build, grow, and own external partner relationships for Zapier, establishing Zapier as the automation partner-of-choice in the market, managing a pipeline of partnership opportunities from ideation to execution</li><li>Work with Zapier’s most strategic partners to co-develop best-in-class product solutions + experiences for our shared users.</li><li>Develop, negotiate, pilot, and scale new revenue and distribution models for Zapier hand-in-hand with strategic partners and internal product + go-to-market teams</li><li>Support go-to-market efforts for Zapier’s current &amp; future products where partners play a key role</li><li>Move large projects forward by driving internal &amp; external alignment with a diverse group of cross-functional stakeholders, including Product, Operations, Data, Marketing, Legal</li><li>In addition to traveling for company/team summits, you will meet in person with strategic Zapier partners at least quarterly, most of whom are located in the San Francisco Bay area.</li></ul><h2>How to Apply </h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Strategic Partner Manager

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/9/25Location: Americas Hi there!Zapier is looking for a Sr. Social Media Specialist who’s creative, witty, and knows how to hook an audience. You’ll be the voice of Zapier across platforms, making our channels more engaging, more human, and more impactful.In this role, you’ll shape how millions of people discover and interact with Zapier online. From engaging with our community across platforms, to steering Reddit conversations to launching our biggest updates on Twitter/X and LinkedIn, you’ll drive social presence that feels authentic, trend-aware, and differentiated. You’ll partner with teams across Marketing, GTM, and Product to bring Zapier’s story to life and strengthen our reputation as the leader in automation and AI orchestration.If you want to flex your creative muscles while advancing your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Chronically Online You live and breathe internet culture and know how to translate it into on-brand, engaging content that feels natural across platforms</li><li>AI-First Mindset You use Zapier and AI tools daily to streamline workflows, accelerate content creation, and find smarter ways to scale.</li><li>Creative Storyteller You can write funny, smart, and relevant posts and comments that feel human, not forced or robotic.</li><li>Strategic Operator You balance creative instincts with an eye for data, experimenting often but always learning from results.</li></ul><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Community Engagement Be the voice of Zapier in comments and conversations, speaking WITH our audience, not at them.</li><li>Reddit Strategy Manage Zapier’s Reddit presence (with agency support) to build credibility, shape conversations, and positively influence how people and LLMs talk about us.</li><li>Channel Management Share Zapier’s biggest updates on Twitter/X and LinkedIn in ways that feel fresh, engaging, and accessible.</li><li>Trendspotting &amp; Experimentation Stay plugged into internet culture, surfacing new formats and trends, and bring creative ideas to life quickly.</li><li>Collaboration Partner with Customer Advocacy, Influencer Marketing, and GTM teams to support campaigns, amplify stories, and align messaging.</li><li>Continuous Improvement Monitor performance, manage budgets, and propose new resources to grow reach, test new strategies, and improve our channels.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Social Media Specialist

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. <h2>Hi there!</h2>Join Zapier’s new AI Tasks team, where you’ll own the core AI surfaces that make our customers’ workflows smarter—shipping and scaling products like AI by Zapier and Human in the Loop that thousands rely on to extract, classify, summarize, and safely approve actions in production automations. You’ll partner across our AI Orchestration portfolio (Agents, Chatbots, Copilot, and platform capabilities) to design elegant, reliable AI execution patterns at scale—reducing friction, raising quality, and turning complex AI into approachable building blocks for real businesses.We’re hiring Senior Full Stack Engineers (both frontend and backend leaning) to help invest in taking these surface areas to the next level. You’ll collaborate closely with AI experts, product managers, designers, and platform engineers to bring LLM-native workflows to life — with users and usability always at the center.If you’re excited about building real-world applications of AI (not just demos), working across the stack, and shaping the future of autonomous agents in automation — we’d love to hear from you.Zapier Agents is a new and fast-moving product at the intersection of AI, automation, and product-led growth. In this role, you’ll:<ul style="min-height:1.5em"><li>Design and build features that allow users to delegate tasks and orchestrate workflows using natural language</li><li>Collaborate with our platform team that manages agent memory, reasoning, execution, and system integrations</li><li>Build and refine user-facing features and interfaces for initiating, monitoring, and guiding agent behavior</li><li>Collaborate with AI and platform teams to connect Zapier Agents with core orchestration infrastructure</li><li>Own projects end-to-end — from scoping and architecture to implementation, testing, and support</li><li>Improve developer experience, observability, and deployment pipelines as the product matures</li></ul>In this role, you’ll:<ul style="min-height:1.5em"><li>Design and build features that allow users to delegate tasks and orchestrate workflows using natural language</li><li>Contribute to backend systems that manage agent memory, reasoning, execution, and system integrations</li><li>Build and refine user-facing features and interfaces for initiating, monitoring, and guiding agent behavior</li><li>Collaborate with AI and platform teams to connect Zapier Agents with core orchestration infrastructure</li><li>Own projects end-to-end — from scoping and architecture to implementation, testing, and support</li><li>Improve developer experience, observability, and deployment pipelines as the product matures</li></ul><ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2> High Visibility, High Impact</h2>If you thrive on building complex systems that are easy to use and hard to break, this zone is for you:<ul style="min-height:1.5em"><li>Work on foundational systems used by millions</li><li>Help users build smarter, more powerful automations</li><li>Contribute to new AI-native experiences</li><li>Collaborate with cross-functional teams across Product, Design, and Support</li><li>Join a high-ownership environment with clear user impact and fast iteration</li></ul><h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>For backend-leaning Full Stack roles: Strong backend experience with Python/Django building reliable, scalable, and observable services. Experience with TypeScript/Node.js is a bonus, but not required.</li><li>For frontend-leaning Full Stack roles: Advanced experience with React (and ideally frameworks like Next.js); you’re confident working across the stack and delivering cohesive user experiences</li><li>Experience architecting, building, debugging and operating distributed systems at scale is a benefit to candidates, but not essential.</li><li>Familiarity with AWS primitives, including S3, SQS, Lambda, RDS, etc.</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and the ability to model, query, and optimize data effectively</li><li>Experience designing and consuming RESTful APIs, building event-driven systems, and working with data integrations across services</li><li>Proven ability to lead complex technical projects—owning design decisions, balancing tradeoffs, and guiding implementation across multiple contributors</li><li>You proactively coach and support teammates, foster growth through mentorship, and contribute to a culture of feedback and continuous improvement</li><li>You navigate ambiguity with confidence—able to clarify priorities, align stakeholders, and drive toward meaningful outcomes even when goals shift</li><li>You’ve used AI tooling for work or personal use. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer, AI Tasks (Fullstack)

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. <h2>Hi there!</h2>We’re looking for an Engineering Manager to lead a new Release Engineering team dedicated to improving how engineers ship, test, and secure software at scale. This team builds and evolves the systems that power our delivery pipelines, testing frameworks, supply chain safeguards, and the shared tooling engineers rely on every day.If you love solving developer experience challenges, guiding teams through technical modernization, and shaping foundational engineering infrastructure, this might be a great fit.You’ll manage a team focused on creating a reliable, secure, and scalable delivery ecosystem. That includes modernizing CI/CD, evolving testing platforms, introducing guardrails and automation, improving release observability, and strengthening software supply chain security. Your leadership will ensure we continue to ship high-quality software rapidly while reducing operational risk.You’ll partner closely with engineering teams across the org to evolve shared systems, reduce bespoke infrastructure, and grow distributed ownership for release and test workflows.<h2>About You</h2><ul style="min-height:1.5em"><li>You’ve led platform or infrastructure teams before: You have experience managing engineers working on CI/CD, build systems, testing frameworks, developer tooling, or platform infrastructure. You know what good delivery and reliability practices look like and can help your team execute against them.</li><li>You understand the needs of product engineers: You think about engineers as customers and build systems that scale with simplicity. You’re skilled at gathering feedback, understanding workflows, and identifying where tooling will have the biggest impact.</li><li>You bring technical depth in delivery and reliability: You’ve worked with modern CI/CD architectures, artifact management, automated testing systems, and supply chain security tooling. You can guide engineers through tradeoffs and provide clarity in ambiguous infrastructure problems.</li><li>You create alignment across teams: You enjoy collaborating with engineering leaders, surfacing insights, and ensuring shared platform needs are prioritized effectively. You’re comfortable balancing long-term investment with near-term improvements.</li><li>You communicate with clarity: Whether discussing tradeoffs, writing proposals, or presenting roadmap decisions, you explain complex systems in simple terms. You build trust through transparency and follow-through.</li><li>You care about engineering culture: You lead with empathy, create an inclusive environment, provide actionable feedback, and help engineers grow. People on your team feel supported and energized.</li></ul><h2>Additional experience that would be helpful</h2><ul style="min-height:1.5em"><li>Experience evolving or modernizing legacy delivery or testing systems</li><li>Familiarity with supply chain security practices (artifact signing, SBOMs, provenance)</li><li>Experience improving test reliability or decoupling monolithic testing frameworks</li><li>Background building internal platforms or frameworks that serve multiple product teams</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead a high-performing Release Engineering team: Recruit, mentor, and support engineers while creating a healthy, collaborative, impactful team environment.</li><li>Improve software delivery reliability and consistency: Evolve CI/CD systems to be faster, more secure, more observable, and easier for engineers to extend and operate.</li><li>Modernize testing and validation platforms: Partner with teams across engineering to decouple tightly coupled testing systems, improve reliability, and enable distributed contribution.</li><li>Strengthen supply chain security: Integrate automated safeguards like artifact signing, policy enforcement, and provenance tracking into the delivery lifecycle.</li><li>Retire bespoke infrastructure: Identify custom-built systems that can be replaced with maintainable, standardized tooling or frameworks.</li><li>Define strategy and roadmap: Work with engineering leaders to create a clear multi-quarter plan for how the delivery ecosystem evolves.</li><li>Drive cross-org adoption: You’ll guide engineers and teams through changes in workflows, tooling, and standards, ensuring adoption through clarity, documentation, and empathy.</li><li>Build visibility into delivery performance: Partner with engineering and data teams to develop actionable metrics around release velocity, reliability, and security.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, Release Engineering

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: December 19, 2025Location: North AmericaHi there!We’re looking for an experienced Accountant who will be responsible for supporting procure-to-pay operations, managing vendor data and onboarding, maintaining accurate accounting records, and contributing to process improvements across the P2P function.In this role, you’ll support Renee Law, Accounting Manager in overseeing vendor lifecycle management, strengthening accounting processes and documentation, coordinating cross-functional communication, and ensuring timely, accurate completion of accounting related tasks.A successful Accountant brings a foundation in accounting or procurement, strong organizational and communication skills, a resourceful and proactive mindset, and a detail-oriented approach with the ability to balance both tactical work and the bigger picture.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You:</h2><ul style="min-height:1.5em"><li>You have foundational experience in accounting, procurement, or accounts payable, supported by relevant education or hands-on work. You’re eager to deepen your knowledge and build stronger technical skills. You’re proactive, curious, and ready to jump in, take ownership, and contribute to improving our procure-to-pay processes.</li><li>You are willing to take on any task. Zapier is a fast-growing and nimble team. You'll be part of an accounting team that has their hands in multiple aspects of the business. You're eager to take on any project that comes your way no matter how big or how small.</li><li>Your organizational and time management skills are top-notch. You'll be responsible for multiple projects and tasks at any given time and can keep these organized and prioritized to ensure work gets done and logged. You like to get things done.</li><li>You're resourceful. When you encounter a task you haven't done before, you know how to use AI tools and resources, your network, your teammate’s knowledge, and whatever other resources available to find a good path forward.</li><li>You have strong communication skills. You are comfortable communicating with all levels of the organization and respond quickly and accurately to questions directed to the accounting team. You have great written skills to help write and update documentation that is clear, concise, and consistent with Zapier’s tone.</li><li>You have an eye for detail. You love getting into the nitty-gritty, but also have the ability to take a step back and see the bigger picture.</li></ul><h2>Things You’ll Do:</h2><ul style="min-height:1.5em"><li>Oversee our vendor master data records within our procure to pay and ERP system (Zip) which includes answering vendor questions, following up on vendors missing information, determining 1099/1042 eligibility, and resolving issues during the onboarding process</li><li>Perform OFAC and TIN matching processes</li><li>Review critical vendor fields for missing or incomplete/incorrect data (includes 1099 eligibility fields, tax IDs, and duplicate vendor indicators)</li><li>Manage vendor offboarding in the procure to pay and ERP systems</li><li>Provide necessary reporting on our vendors</li><li>Review and code invoices in the accounts payable invoice inbox, accurately and promptly</li><li>Assist with purchase request reviews and follow-ups as needed</li><li>Help create and maintain process documentation including internal accounting documents and Zapier-facing documentation</li><li>Respond to Slack messages regarding accounting-based questions in a timely manner</li><li>Manage our virtual card transaction queue, ensuring transactions are submitted timely with required documentation and credit card receipts are securely filed</li><li>Manage and distribute incoming mail from Zapier’s remote mailbox to others within the organization, leveraging existing automated mail processes for efficiency</li><li>Organize and assign tickets from accounting’s Zendesk instance to the proper individuals for action</li><li>Provide assistance on various procure to pay related projects as needed</li><li>Perform month end reconciliation processes and automations</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Accountant, Disbursements

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h2>Hi there!</h2>Zapier is on a mission to democratize automation while protecting the security and privacy of millions of users worldwide. We’re hiring a Sr. Security Engineer to partner closely with GTM, sales, engineering, and product teams to build customer trust and serve as a technical security advisor throughout the sales cycles. <ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2> About the Role</h2>This role blends deep security expertise with strong communication and business acumen, enabling the organization to confidently address complex security requirements from prospects, customers, and partners. Acting as a bridge between customer’s security teams and Zapier, this role also works closely with internal product and cross-functional security teams to ensure alignment between customer requirements and Zapier’s security capabilities.<h2> Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build expertise in Zapier’s internal security practices and our platform’s governance features.</li><li>Act as a strategic security advisor to sales and customer success teams on security-related aspects of complex or high-value deals.</li><li>Lead rapid response to technical risk mitigation for concerns raised by customers during deal cycles.</li><li>Represent the company’s security posture and lead customer-facing security briefings to address security concerns and accelerate trust.</li><li>Consult on the voice of the customer on security related issues and help translate customer requirements into actionable feedback for internal product and security teams, influencing roadmap and priorities.</li><li>Get ahead of potential concerns by partnering with enterprise GTM teams, analyzing customer security questionnaires, and identifying improvements in our platform’s governance features.</li><li>Develop and maintain sales enablement content: Trust Center knowledge base, security one-pagers, objection handling guides, and whitepapers.</li><li>Collaborate with product marketing to ensure security messaging aligns with customer needs and market expectations.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>7+ years in technical security roles (e.g., security architect, product / application security engineer).</li><li>Deep understanding of: Encryption, IAM, network security, and cloud-native architectures (AWS, GCP, Azure).</li><li>Understanding of risks and mitigations for LLMs and GenAI applications.</li><li>Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR</li><li>Experience with using LLM and GenAI tools for high-impact, role-relevant opportunities to improve speed, quality, and outcomes.</li><li>Experience partnering cross-functionally with internal engineering and product teams to drive security initiatives.</li><li>Excellent written and verbal communication skills: ability to explain technical concepts clearly to technical and non-technical audiences.</li><li>Prior experience working with customers: addressing customer questions and concerns, reviewing customer input, working cross-functionally with customer facing teams.</li><li>Ability to build customer-facing content and speak with confidence in high-pressure engagements</li><li>Experience working alongside account executives, customer success managers, or solution engineers and engaging with customers in security-sensitive deals.</li></ul>

Sr. Security Engineer - GTM Partnership

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h3>Site Reliability Engineer</h3>Job Posted: October 3rd, 2025Location: Remote, EuropeHi there!Zapier’s Internal Platform provides engineers with a reliable, frictionless foundation for building, shipping, and operating software. Our Cloud team owns AWS governance, cloud spending and user experience in the cloud, and we’re hiring a Site Reliability Engineer to help strengthen Zapier’s reliability posture.We know we have a lot of competition for your skills. If you’re wondering what things would be like at Zapier, read on about:<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Why This Role Matters</h2>This isn’t just a cloud or infrastructure role. We’re looking for an engineer who’s eager to tackle Zapier’s toughest reliability and scalability challenges in our cloud. You’ll design and operate cloud systems, strengthen our observability and incident response practices, and build resilient services that support high-traffic workloads. Your work will directly shape how Zapier grows, ensuring our platform stays dependable while we innovate and scale.<h2>About You:</h2><ul style="min-height:1.5em"><li>Experience: You have at least 4 years of experience in cloud engineering, systems administration, or a related field. For this role, we are specifically targeting folks with 4+ years of professional experience.</li><li>Cloud Knowledge: You have experience with cloud platforms such as AWS, GCP, or Azure. You understand how to leverage infrastructure as code tools and have learned best practices for reliability and observability.</li><li>Coding Skills: You are proficient in at least one programming language such as Python, Go, or similar, and have experience with automation tools.</li><li>Problem-Solving: You enjoy solving complex systems challenges and can improve performance and reliability.</li><li>Communication: You are an effective communicator, capable of documenting processes and sharing knowledge with the team.</li><li>Values: You align with Zapier’s values and thrive in a collaborative, remote work environment.</li><li>AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>What Success Looks Like</h2><ul style="min-height:1.5em"><li>Reliable Infrastructure: You’ve designed and managed AWS infrastructure with Terraform and Helm that scales seamlessly and minimizes downtime.</li><li>Strong Kubernetes &amp; Serverless Operations: EKS clusters and Lambda functions are well-governed, cost-efficient, and reliable under high traffic.</li><li>Improved Observability &amp; Incident Response: Systems are instrumented with effective monitoring, logging, and alerting, enabling faster detection and resolution of issues.</li><li>Automation &amp; Tooling: Key workflows are automated, reducing manual toil and improving developer productivity across the organization.</li><li>Cross-Team Collaboration: You partner effectively with engineering teams to solve infrastructure challenges, making their services more resilient and scalable.</li><li>Service Integration: Critical migrations and integrations between systems are executed smoothly with minimal disruption.</li><li>Resilience &amp; Reliability: Site reliability engineering practices are applied consistently, resulting in measurable improvements in uptime and performance.</li><li>Knowledge Sharing: Documentation and communication help the wider team understand systems, processes, and best practices.</li><li>Innovation &amp; Evaluation: You identify, test, and recommend new tools or approaches that strengthen Zapier’s infrastructure.</li><li>AI-Enabled Efficiency: You explore and apply AI tools to optimize workflows, speeding up development and operations.</li><li>Effective On-Call Support: You contribute to business-hours on-call with confidence, handling incidents calmly and learning from them to prevent recurrence.</li></ul><h2>What we’re doing:</h2><ul style="min-height:1.5em"><li>Routing service: We’ve developed an in-house routing service to create a single source of truth and optimize our routing management.</li><li>Terraform rework: We’re going to clean up and optimize our Terraform setup, to streamline the infrastructure management and enable faster and more reliable changes.</li><li>Data Residency / Cellular Architecture: We are expanding our offering at Zapier over the next couple of years to support rolling out a new cellular architecture that will enable Zapier to run in additional regions across the globe. This is an exciting effort, and the Cloud team is front and center to make it a reality.</li></ul><h2>Our Stack &amp; Tools</h2><ul style="min-height:1.5em"><li>Cloud &amp; Infra: AWS, Kubernetes, Redis, Kafka, Terraform</li><li>Observability: Grafana, Datadog, Opensearch, Prometheus, Sentry</li><li>Languages: Python, Go, TypeScript</li><li>CI/CD &amp; Source Control: GitLab, ArgoCD</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Site Reliability Engineer - EMEA

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/3/25Location: North AmericaHi there!We are seeking an experienced and entrepreneurial Partner Manager, VC/PE/Accelerator Partnerships to launch and scale a new category of partnerships at Zapier. This is a highly strategic and revenue-impacting role that will define how Zapier engages with accelerators (like Y Combinator), venture capital and private equity firms, startup programs, and investor ecosystem partners.You’ll design the end-to-end strategy, own a multi-million dollar revenue target, and drive execution across initiatives that increase customer discovery and adoption within portfolio companies and memberships. This role blends partner management and sales leadership, requiring someone who thrives in cross-functional collaboration and can deliver measurable impact across the startup and enterprise ecosystem.This is an individual contributor role with a path to growth and people management based on the program's success and growth.Zapier’s Ecosystems &amp; Channels organization sits at the center of our go-to-market strategy. With 8,000+ partner integrations, our network of Solution Partners, and a rapidly expanding AI ecosystem, we drive impact by enabling partners and opening new growth pathways for Zapier, our partners, and our customers. As a Senior Manager, VC/PE/Accelerator Partnerships, you’ll be responsible for breaking new ground and scaling growth aligned with our top company priorities.Zapier is the most connected AI orchestration platform for the Enterprise. As the connective tissue for modern AI systems, our platform orchestrates over 8,000 apps, tools, and APIs, enabling companies to deploy AI in powerful, scalable ways without rebuilding their stack. As AI evolves, we need forward-thinking teammates who understand this emerging landscape and can help customers, investors, and partners navigate it.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’ve scaled ecosystems. You have 6+ years in partnerships, business development, or sales, with proven experience working with VC, PE, accelerators, or startup programs. You’ve built and managed programs that drove measurable adoption and revenue impact.</li><li>You’re revenue-minded. You’ve owned quotas and delivered multi-million dollar results through partner-led pipeline generation, co-selling, and adoption programs.</li><li>You embrace AI. You don’t just use AI tools, you design workflows, automate reporting, build agents, and create playbooks with them. You leverage AI for pipeline management, partner engagement, and scalable marketing.</li><li>You’re a relationship builder. You’ve cultivated C-level relationships across VCs, accelerators, ecosystem partners, and enterprise customers. You know how to align joint business plans and incentives for mutual success.</li><li>You’re a cross-functional operator. You thrive at the intersection of Sales, Customer Success, Sales Enablement, Marketing, RevOps, Pricing &amp; Packaging, and Support. You bring operational rigor and collaboration to deliver programs that scale.</li><li>You’re strategic and hands-on. You can set the long-term vision for investor and startup partnerships, while rolling up your sleeves to design offers, craft marketing campaigns, or negotiate deals.</li><li>You thrive in dynamic environments. You can proactively balance multiple initiatives, see around corners, evolve approaches based on data, and know when to double down versus when to scale out.</li><li>You’re data-driven. You establish metrics to fit your line of business, set goals, measure outcomes, and iterate based on performance insights.</li><li>You communicate with impact. You can translate complex opportunities into clear, compelling narratives for executives, partners, and internal stakeholders.</li><li>You have a growth mindset. You are motivated by building new models, scaling new categories, and creating playbooks that lead to expansion and growth.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Define and own the partnership strategy. Set growth targets and roadmap for how we prioritize, recruit, activate, and grow relationships with accelerator, venture capital, private equity partners and evolve into ecosystem partner startup and venture programs.</li><li>Drive revenue. Own and exceed revenue targets through partner-led customer acquisition and define the approach with partners and the Zapier Sales team for pipeline generation and customer account expansion.</li><li>Recruit, negotiate, and manage key relationships. Build partnerships including relationship management and partner terms with accelerators, VCs, PEs, and ecosystem partners to unlock access to portfolio companies.</li><li>Design and execute enablement and co-marketing. Create offers, incentives, enablement, and marketing campaigns that accelerate adoption of Zapier among the partners members and portfolio companies.</li><li>Lifecycle management: Define, execute, and oversee all phases of the partner lifecycle from initial application or recruitment through facilitating engagement and ongoing co-marketing; as well as optimize the customer journey for members and portfolio companies activating through these partnerships.</li><li>Lead cross-functional execution. Partner with Sales, Customer Success, Marketing, Pricing &amp; Packaging, RevOps, Billing Ops, Data, Legal, Partnerships, Finance to align GTM motions, rules of engagement, and ensure scalable delivery.</li><li>Build measurement systems. Establish reporting, ROI tracking, and performance dashboards to evaluate the impact of programs and optimize investments.</li><li>Represent Zapier externally. Speak at events, panels, and conferences, positioning Zapier as a leader in automation and AI for startups and enterprises.</li><li>Experiment and scale. Test new partnership models and iterate quickly, from co-marketing to portfolio enablement programs, ensuring we’re always innovating.</li><li>Continuously assess market dynamics. Track emerging trends, partner opportunities, and ecosystem startup or venture program moves to identify growth opportunities.</li><li>Engage in high-value in-person relationship building. Travel to and participate in key conferences and investor ecosystem gatherings to strengthen relationships with key partners and drive adoption opportunities when needed.</li><li>Champion AI-first approaches. Model the use of AI in pipeline management, opportunity analysis, partner enablement, and team workflows, raising the bar for fluency and adoption across the team.</li><li>Invest in tools, processes, and enablement that lead to an outsized impact for Zapier.</li><li>Challenge the status quo and effect positive organizational change outside of mandated work.</li><li>Provide support to other Zapiens, spread knowledge, and develop/mentor teammates outside formal reporting structures.</li><li>Founder mindset is a plus. Experience as a founder or at an accelerator, VC, PE firm.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Partner Manager

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 03/27/2026Location: Americas Hi there!We're looking for a Sr. Strategic Finance Manager - Self Serve and New Products to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business. You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team. If you're looking for a high-impact role with broad exposure across the business, this is it.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have 6-8+ years of experience in FP&amp;A, strategic finance, or a related analytical role, ideally at a product-led or self-serve SaaS company.</li><li>You deeply understand the dynamics of a self-serve business: churn, contraction, expansion, net new revenue, and the full funnel from visitor to signup to paid conversion to upgrade.</li><li>You're proficient in SQL and comfortable pulling and manipulating data yourself rather than waiting on a BI team or data analyst to get you what you need. SQL is a requirement for this role.</li><li>You've operated effectively in environments where ownership is distributed. You know how to build relationships and drive alignment across product, marketing, engineering, and finance.</li><li>You're comfortable with ambiguity and energized by building something from scratch, new processes, new analyses, new ways of looking at the business.</li><li>You're a strong communicator who can translate complex analysis into clear recommendations for both finance leadership and cross-functional business partners.</li><li>You have good judgment and a bias toward surfacing issues and opportunities proactively, not waiting to be asked.</li></ul><h2>Things You'll Do</h2><ul style="min-height:1.5em"><li>Serve as the dedicated finance partner for Zapier's self-serve business, working across the Chief Product Officer, SVP of Marketing, and CFO to bring a unified financial perspective to a business that spans multiple functions.</li><li>Build and own the forecasting, reporting, and analytical infrastructure for self-serve, this is largely net-new work, so you'll be defining what good looks like.</li><li>Analyze the self-serve funnel end-to-end: from top-of-funnel acquisition through activation, conversion, expansion, and retention. Identify where the business is leaking value and where the biggest opportunities are.</li><li>Own self-serve unit economics and provide perspective on key levers, pricing, packaging, churn reduction, and growth investments.</li><li>Use SQL and other tools to self-serve data and build analyses that drive decisions, rather than relying on pre-built reports.</li><li>Proactively surface trends, risks, and opportunities to senior leadership. Don't wait for someone to ask the question, be the person who sees the issue first.</li><li>Partner with product and engineering teams to understand how product changes impact financial outcomes, and bring a financial lens to product investment decisions.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Strategic Finance Manager - Self Serve and New Products

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 12/17/2025Location: North America Zapier is hiring our first Business Development Representatives (BDRs) to build a net-new outbound and qualification engine for our upmarket GTM motion. As one of our founding BDRs, you will focus entirely on pipeline generation, prospect education, and qualified handoffs to Account Executives.In this role, you’ll help drive pipeline growth by identifying high-potential prospects, running discovery, educating buyers on AI orchestration and automation use cases, and experimenting with outreach strategies across channels. You’ll also partner cross-functionally to ensure customer insights strengthen our product and GTM processes.If you’re excited to build something from the ground up at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>2–3+ years of experience in sales, sales operations, revenue operations, or AI/automation roles where you engaged with customers or influenced pipeline</li><li>Experience in SaaS or product-led companies is strongly preferred.</li><li>Thrive in fast-paced, experimental environments—comfortable testing messaging, outreach motions, and new prospecting tactics.</li><li>Technically curious and excited to learn Zapier’s product deeply, including APIs, AI features, and solution-building capabilities.</li><li>Highly organized, self-directed, and able to manage outbound and inbound prospecting with discipline.</li><li>A clear and compelling communicator with the ability to engage a variety of stakeholders, from end-users to executives</li><li>You’ve used AI tools in your work (or are eager to adopt them quickly) and enjoy optimizing workflows with automation.</li></ul><h2>Things You’ll Do</h2><h3>1. Generate qualified pipeline for the Sales team</h3><ul style="min-height:1.5em"><li>Research and identify high-quality outbound prospects using product signals, intent data, and persona insights.</li><li>Run early-stage discovery to understand prospect needs and determine fit for Zapier’s upmarket offerings.</li><li>Qualify inbound leads quickly and accurately to ensure smooth handoffs to AEs.</li><li>Success is measured by qualified opportunities sourced and accepted by AEs.</li></ul><h3>2. Educate prospects on Zapier’s value</h3><ul style="min-height:1.5em"><li>Conduct short discovery, education, or “micro-demos” focused on business problems and high-level use cases</li><li>Inspire prospective customers by showcasing relevant automation opportunities and connecting Zapier to their business needs.</li></ul><h3>3. Experiment and optimize prospecting motions</h3><ul style="min-height:1.5em"><li>Partner with Sales Leadership to design and test new outreach sequences, messaging, and persona-based sales plays.</li><li>Leverage AI and automation tools to scale high-quality outreach and improve response rates.</li><li>Build repeatable approaches for engaging product-qualified leads (PQLs) and early-stage expansion opportunities.</li></ul><h3>4. Maintain strong feedback loops across the organization</h3><ul style="min-height:1.5em"><li>Document learnings from discovery conversations and outreach experiments.</li><li>Share insights with Sales, Marketing, Product, and RevOps to strengthen enablement, positioning, and product roadmap decisions.</li><li>Participate in cross-functional projects as we refine our upmarket GTM motion.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Business Development Representative

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Location: AmericasHi there!We’re looking for an experienced Account Executive to join our growing Sales team. In this role, you’ll join the Core sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program.If you want to advance your career at a fast-growing, profitable, impact-driven company, read <ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have 2+ years of demonstrated quota-carrying success in selling SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, or equivalent experience in high-impact, fast-paced roles (e.g., startup, consulting, operations, or other customer-facing environments).</li><li>You’re a builder at heart—comfortable getting deep into complex systems, marrying customer business problems with platform solutions, and iterating on ideas to drive better outcomes.</li><li>You have a strong focus on automation, integrations, and enhancing tech stack efficiency.</li><li>You have a proven track record of closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota.</li><li>You bring a strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.</li><li>You’re naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.</li><li>You thrive in ambiguity and are motivated by strong personal drive and grit. You’re comfortable with high-volume, high-velocity sales activities (e.g., sending 60-90 emails per day) and can handle the scale and speed of our environment.</li><li>You have excellent communication skills with both customers and internal teams, and can develop and navigate senior-level relationships quickly and effectively.</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Drive revenue for Zapier, owning the entire sales cycle through close</li><li>Deeply understand your customers to uncover customer needs and pain points</li><li>Navigate complex multi-party sales and win trust through consultative sales conversations with executives</li><li>Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers</li><li>Own sales activity and monthly revenue forecasting in Hubspot</li><li>Provide recommendations to our product teams to help influence our Enterprise roadmap</li><li>Depending on your skills and interests, you may also have opportunities to:<ul style="min-height:1.5em"><li>Partner with customers to design scalable, deeply integrated AI systems and workflows</li><li>Ideate, build, and scale new ways of working with customers, owning projects from ideation through execution and growth</li><li>Evangelize Zapier’s enterprise-ready, citizen development-centric approach to the market</li></ul></li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Account Executive, Core

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: December 16th, 2025Location: Americas + Europe OnlyLocations we're unable to hire from: <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit">View locations here</a><h2>Hi there!</h2>Join us as a Product Manager, Growth (Revenue), and help shape how Zapier grows revenue and retains customers.Your mission: Uncover and solve revenue blockers to drive customer expansion and retention. You’ll run incremental experiments across the customer journey (trial, upsell, churn, renewals), continuously identifying new opportunities and scaling successful tests into permanent improvements.This role combines strategic prioritization with hands-on execution. You will work with a small, focused engineering team, but you won’t always need code; you’ll often use manual billing workflows, Zaps, email tools, and AI to test ideas and iterate quickly. You’ll validate your hypotheses through A/B tests and customer feedback, then roll out improvements. When foundational work is required, you’ll collaborate with feature squads to turn your wins into lasting product changes.If you love digging into revenue problems, working autonomously with data, and collaborating across teams to run experiments that improve the customer experience, we’d love to meet you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have hands-on experience with the revenue lifecycle. You bring 5+ years of product management experience. You understand SaaS or eCommerce metrics and have supported or led experimentation cycles before.</li><li>You are a “doer” with a growth mindset. You’re comfortable pulling a CSV, fixing a Zap, or drafting your own email copy to unblock the next step.</li><li>You already use AI tools and quick prototypes to explore ideas and learn fast. Bonus: you can write simple code (e.g., SQL queries, scripts, or API calls), or are learning to with tools like Cursor.</li><li>You put customers first. You enjoy balancing financial goals with doing what’s right for the customer and are motivated by making impactful improvements to their experience.</li><li>You are resourceful and adaptable. You’re attuned to signals that plans need to shift and adjust your approach as new opportunities arise in a fast-changing market.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Support the Revenue Zone experimentation practice. Define success metrics, prioritize the experiment backlog, and keep stakeholders aligned on priorities.</li><li>Run experiments end-to-end. Own the hypothesis, design, and analysis with engineering support or no-code tools, then turn proven ideas into lasting improvements.</li><li>Move fast, learn, and adapt. Form simple hypotheses, validate them quickly, and decide whether to scale, refine, or stop.</li><li>Dig into the “why.” Translate customer insights into winning experiments by analyzing feedback and talking to customers about why they cancel or upgrade.</li><li>Drive cross-functional execution. You keep experiments moving by coordinating with partners, owning the next step, and anticipating risks.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2></h2><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Product Manager, Growth

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.This post isn't linked to a specific job. If you don't see a posting applicable to your skillset, then we encourage you to join our talent community. By joining our talent community, you’ll be among the first candidates we review for each opening. You’ll also be invited to talent community workshops and receive quarterly newsletters to hear what’s new at Zapier.Want to be part of the team behind the product that is Making Automation Work for Everyone—all while advancing your career at a fast-growing, profitable, impact-driven company? Then read on…<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a><h3>Zapier Compensation Guiding Principles</h3>We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:<ul style="min-height:1.5em"><li>Competitive: Zapier pays well among the technology sector.</li><li>Equitable: Consistent pay practices; Pay for impact.</li><li>Simple: Pay is well understood, and pay practices are built for scale.</li><li>Transparent: Zapiens know how pay works, including how their pay is determined.</li></ul>A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapier employees based on their demonstrated impact to Zapier’s success.For more information on Zapier’s Total Rewards please click<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/total-rewards"> here</a>.<h2></h2>Below are our general application guidelines, which are applicable to open roles at Zapier. By completing this talent community form, you are not applying to a current open role at Zapier. You are submitting your interest for a future role. We recommend that you apply directly to any open roles that may be of interest to you. Thanks for being a part of our community!

Talent Community Form

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 07/17/2025Location: AmericasHi there!Ready to shape the future of automation partnerships? Join Zapier's Partner Marketing team and become the strategic force behind our most impactful "Powered by Zapier" partnerships. You'll drive growth through developing and executing key partner co-marketing strategies, building and maintaining relationships with strategic partners, and launching new partners while driving demand for our Powered by Zapier solutions.This exciting role sits at the intersection of multiple internal and external teams. This is your opportunity to build something new from the ground up while working with some of the most innovative companies in tech (LinkedIn, Google, Meta and TikTok to name a few).If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Proven track record in partner marketing, strategic marketing, or related roles.</li><li>Strong analytical skills and experience leveraging data-driven decision-making.</li><li>Background in B2B SaaS marketing, preferably with familiarity in automation and integration sectors.</li><li>Broad marketing skillset with experience across multiple disciplines and channels</li><li>Exceptional stakeholder management skills and the ability to collaborate effectively across internal and external teams.</li><li>AI fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>Things You'll Do</h2>Co-Marketing Strategy &amp; Execution<ul style="min-height:1.5em"><li>Craft and implement comprehensive multi-channel co-marketing plans that drive MAU growth of these partners</li><li>Develop targeted strategies to activate different customer cohorts through Zapier &amp; partner channels</li><li>Drive experimentation across partner marketing tactics, documenting insights to optimize our overall partner GTM strategy</li><li>Track, measure, and report campaign effectiveness and overall impact.</li><li>Manage and optimise partner MDF budgets, continually improving partnership ROI.</li></ul>New Partner Launch &amp; Scale<ul style="min-height:1.5em"><li>Oversee the effective launch and activation of new "Powered by Zapier" partners</li><li>Create marketing playbooks that capture best practices and scale successful tactics to other partners</li></ul>Strategic Partner Management<ul style="min-height:1.5em"><li>Own and nurture marketing relationships with strategic partners.</li><li>Own the strategic planning process with partners, including leading quarterly business reviews (QBRs), joint marketing planning sessions, and MDF proposal development.</li></ul>Enablement &amp; Content Creation<ul style="min-height:1.5em"><li>Enable Zapier &amp; partner sales teams through joint value propositions and comprehensive marketing collateral</li><li>Develop high-impact content including customer stories, webinars, ebooks that can be used across campaigns</li><li>Create compelling messaging that resonates with target audiences and drives conversion</li></ul>Internal Partnership Advocacy<ul style="min-height:1.5em"><li>Act as the internal advocate for partner initiatives, ensuring effective resource alignment for successful campaigns and launches.</li><li>Identify and experiment with new growth opportunities and marketing channels (e.g. co-sell, events)</li></ul><h2>About You</h2>Core Qualifications<ul style="min-height:1.5em"><li>Proven track record in partner marketing, strategic marketing, or related roles.</li><li>Strong analytical skills and experience leveraging data-driven decision-making.</li><li>Background in B2B SaaS marketing, preferably with familiarity in automation and integration sectors.</li><li>Broad marketing skillset with experience across multiple disciplines and channels</li><li>Exceptional stakeholder management skills and the ability to collaborate effectively across internal and external teams.</li><li>AI fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Strategic Partner Marketing Manager

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Hi there! Zapier is building the world’s first AI orchestration platform - one that connects tools, data, and humans into automated systems that work for you. As businesses race to integrate AI into their workflows, they face a new kind of challenge: making all their tools and AI agents talk to each other, reliably and at scale. That’s where Zapier comes in.We’re looking for high-impact individuals with deep experience in AI and automation - especially those coming from consulting, systems integration, or platform strategy roles. You may not have traditional go-to-market (GTM) experience, but you know how to turn AI into business outcomes. We’ll work with you to shape your impact across our GTM team - whether that’s Customer Success, Solutions Architecture, Account Executive, or Technical Account Management.If you're excited to help customers adopt, integrate, and scale AI using Zapier’s orchestration layer, we want to hear from you.For this role, we're targeting candidates in the Americas. <h3>Why This Role Is Different</h3>Zapier is no longer just a no-code automation tool - we’re the connective tissue of modern AI systems. Our platform orchestrates over 8,000 apps, tools, and APIs, enabling companies to deploy AI in powerful, scalable ways - without rebuilding their stack. As we evolve into an AI orchestration platform, we need forward-thinking GTM teammates who understand this emerging landscape and can help our customers navigate it.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You deliver exceptional results in all you do.You’ve been in high-impact roles where you’ve consistently been a top performer. Perhaps you’ve been in the trenches at a startup, worked on enterprise transformations at a top consulting firm, or navigated the chaos of investment banking. You’ve built a track record of solving hard problems, delivering results, and operating in fast-paced, high-stakes environments that will translate well into go-to-market work.You’re a builder at heart. You love to get deep into complex systems - both ours and our customers - to marry their business problems with our platform solutions. You thrive when you get to come up with audacious ideas, execute them, and make them better over time.You’re eager to move into a GTM role, or grow within one. Maybe this is your first customer-facing role, or maybe you’ve done light GTM work alongside technical delivery. Perhaps you’re a founder and longtime Zapier customer ready to evangelize full time - or a management consultant eager to shift from strategy to execution.No matter your starting point, you’re ready to build relationships, solve problems, and drive outcomes at the core of the revenue organization.You thrive in ambiguity and chase meaningful impact. This isn’t a one-size-fits-all job. We’ll align the role to your experience and where you can make the biggest difference - whether that’s onboarding AI-native customers, architecting enterprise solutions, or enabling GTM teams on technical workflows.You bring a strong AI and automation background. You’ve helped organizations adopt LLMs, automate workflows, or design AI systems that improve efficiency and insight. You might come from a top consulting firm, a platform strategy role, or a tech-forward operations team.<h3>A Few Paths This Role Might Take</h3>Depending on your skills and interests, we’ve got a few critical areas we’re looking to attack today and more emerging every month. Our discussion could branch into interview tracks focused on:<ul style="min-height:1.5em"><li>Technical Consultation: Be the alchemist that helps enterprises turn executive big ideas and AI mandates into programs that get our stakeholders promoted by partnering with our prospects to design scalable, deeply integrated AI systems, translating clear pain and more amorphous future-facing needs into product and services ideas.</li><li>Hands-on Solutioning and Deployment: Become an extension of the customer’s team as you translate complex customer needs into deployed technical solutions, and bring AI workflows to life. Then, integrate with Zapier’s own product and engineering team to ensure our product evolves to stay ahead of the quickly evolving market, our customers’ future builds, and your own ability to execute better and faster with every partnership</li><li>New Program Development: Ideate, build and scale new ways of working with our customers, owning ideation through execution and growth over time. Tackle classic SaaS challenges with fresh eyes and no baggage in the age of AI.</li><li>Commercial Execution: Partner directly with customers to build value models, win deals, run live workshops with customer teams, and evangelize Zapier’s enterprise-ready, citizen development-centric approach to the market.</li></ul><h3>How This Process Works</h3>We know the best candidates might not have a “standard” resume. Here’s what to expect:<ul style="min-height:1.5em"><li>In your application, tell us about your background and what makes you a unique candidate aligned to challenges like adding SLG into historically PLG companies, scaling a revenue organization, or blazing new trails with unconventional approaches. In particular, we’d love to hear about how you’ve applied AI or automation to solve business problems.</li><li>We review applications on a rolling basis - please note that we may not consistently meet our 7-day commitment to candidates with this opportunity. </li><li>If there’s a potential fit, you’ll meet with members of our GTM team to explore where your skills align.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>There is no deadline for this opportunity, applications will be reviewed on a rolling basis. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Go-to-Market General Opportunities

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 26/05/2025Location: Americas (Pacific Standard Time Preferred)<h2>Hi there!</h2>We’re hiring a Senior Product Designer to lead the design of Zapier’s pricing, packaging, and plan management experiences. You’ll join the Revenue Zone—the team responsible for helping customers explore plan options, start trials, understand their usage, and manage billing as they grow.This is a high-impact role. The systems you design will influence how millions of users understand the value Zapier offers—and how they choose to pay for and scale with it. From free to enterprise, your work will shape the experience of evaluating plans, upgrading or downgrading, and managing spend with clarity and confidence.You’ll report to <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/mellycampbelly/">Melinda Campbell</a>, Director of Product Design for Growth &amp; Revenue, and collaborate closely with product, engineering, finance, and go-to-market partners. This is a rare opportunity to design in a space where clarity, UX systems, and monetization strategy intersect.If you’ve worked on complex billing flows or pricing UX—and want to bring clarity and usability to a critical part of Zapier’s customer experience—we’d love to hear from you.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’ve designed for pricing, billing, or growth spaces. You have 8+ years of product design experience, ideally in B2B SaaS. You’ve worked on subscription models, pricing flows, usage management, or billing systems—and can speak to the tradeoffs involved. You bring a growth design mindset such, incorporating experimentation and iteration.</li><li>You know how to balance UX, business logic, and technical feasibility. You’ve worked in systems where design impacts revenue and trust. You understand how plan decisions affect self-serve and enterprise users, and how to turn complexity into clarity.</li><li>You bring structure, strategy, and ownership. You’ve led end-to-end projects—from ambiguous problem space to final UI. You ask the right questions, shape direction, and deliver high-quality work without waiting for someone else to define the process.</li><li>You partner deeply across product and engineering. You’ve worked in close EPD trios. You negotiate tradeoffs, influence roadmaps, and build strong, collaborative relationships with PMs, engineers, and cross-functional partners.</li><li>You use AI tools to work faster and smarter. You’re fluent in tools like Figma AI, v0, Cursor, or ChatGPT. You experiment with new workflows and share what you learn. You don’t just use AI—you use it to design better. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Own the design for Zapier’s pricing and plan UX. You’ll lead design across pricing tables, trial mechanics, usage thresholds, upgrade/downgrade flows, and more.</li><li>Translate business strategy into user-centered patterns. You’ll work closely with product, engineering, finance, support, and GTM to transform complex pricing models into clear purchase journeys to reduce decision fatigue for customers. </li><li>Collaborate across product and engineering to ship high-impact work. You’ll partner with PMs to shape roadmaps, prototype quickly, and deliver valuable experiences—fast.</li><li>Drive Monetization Through Research and Experimentation. Use customer research and data to uncover monetization opportunities and remove friction from revenue-generating flows. Break down business goals into clear, testable design hypotheses, and iterate quickly based on what you learn from users and performance metrics.</li><li>Apply AI in your design process. You’ll use AI tools to accelerate exploration, prototyping, and storytelling, helping the team move faster without sacrificing quality.</li><li>Elevate design quality across the Revenue Zone. You’ll help evolve patterns, communicate rationale clearly, and raise the bar for systems thinking and product storytelling.</li></ul><h2></h2><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Designer, Multi-Product Billing

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 17/07/2025Location: North America (Canada &amp; United States)<h2>Hi there! Help shape the future of growth at Zapier—powered by AI and driven by design.</h2><h3></h3>Zapier is on a mission to make automation work for everyone. As a Senior Product Designer on our Growth team, you’ll tackle some of the most critical challenges in helping users get started, unlock new value, and grow with our platform.This is a high-impact role. You’ll lead design for Logged-in Home, the most visited page in our product, and play a key role in shaping our AI discovery capabilities, helping customers find the next step in their automation journey using intelligent, conversational experiences.You’ll be at the intersection of product, engineering, data, and marketing—imagining bold solutions, launching experiments, and refining them through insights. This is a perfect role for a designer who thrives in ambiguity, thinks systemically, and is excited to both design for AI and with AI.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You </h2><ul style="min-height:1.5em"><li>Experienced in Growth Design: Bring 6+ years of product design experience, including leading initiatives across onboarding, activation, engagement, and retention in SaaS or enterprise environments.</li><li>Demonstrate Craft and Impact: Share a portfolio that highlights polished UI, strong UX thinking, and clear, measurable impact on both user behavior and business goals.</li><li>Fluent in AI: Have hands-on experience designing AI-powered features and using AI tools to enhance creativity and expand design possibilities.</li><li>Think in Systems: Comfortably move between the details of a single interaction and the broader product architecture—designing cohesive, connected user journeys.</li><li>Bold and Visionary: Enjoy taking creative risks, pushing boundaries, and crafting compelling narratives that bring bold ideas to life and rally teams around them.</li><li>Initiate and Explore: Operate with autonomy in ambiguous spaces—driven to uncover problems, test possibilities, and deliver value without waiting for permission.</li><li>Data-Informed, Not Data-Limited: Combine product data, user research, and your own design instincts to inform decisions and unlock new opportunities.</li><li>Detail-Oriented and Fast-Moving: Move quickly while still accounting for edge cases, UX nuance, and interaction quality early in the design process.</li><li>Collaborate to Elevate: Thrive in cross-functional teams, co-creating outcomes, shaping team rituals, and improving the product and culture together.</li><li>Growth-Oriented and Reflective: Seek feedback, reflect openly, and show a strong desire to stretch, improve, and support others' growth too.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead Logged-in Home Experience: Drive the design vision for Zapier's Logged-in Home, crafting a personalized and dynamic space that meets the needs of both new and returning users.</li><li>Own AI Discovery Surfaces: Define and evolve the user journey for AI discovery, building intuitive, intelligent experiences that help customers explore Zapier’s AI-powered capabilities.</li><li>Collaborate Cross-functionally: Partner closely with product managers, engineers, researchers, data scientists, and marketers to set strategy and deliver high-impact outcomes.</li><li>Balance Iteration with Execution: Rapidly prototype and test ideas while maintaining a high standard for design craft, usability, and performance.</li><li>Bring Initiative to Ambiguity: Show up with urgency, curiosity, and ownership to tackle complex, undefined problems that drive meaningful growth.</li><li>Shape Design Culture: Contribute to design systems, rituals, and best practices across the Growth Zone and broader Zapier design org to raise the bar for design excellence.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Designer, Growth & AI

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Location: Americas (EST to PST)Hi there!Zapier has made automation work for everyone - and now, that includes some of the world’s biggest companies! Our Enterprise customers value automation and need tools that offer scale, control, visibility, and trust.We’re looking for an Engineering Manager to lead our Enterprise Experience team at Zapier. This team not only owns centralized views for Admins on Enterprise plans, but also drives enterprise UX improvements and UI platform upgrades across our entire product. You’ll help elevate our in-house design system, boost UI performance, and build flexible dashboards for easier account and plan personalization by internal teams. Our mission includes:<ul style="min-height:1.5em"><li>Creating powerful administrative tools for company-wide management</li><li>Building governance dashboards for visibility into Zapier usage</li><li>Ensuring a consistent, high-quality user experience across Zapier</li></ul>If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have deep customer empathy and thrive in the details. Creating a delightful experience for enterprise users is paramount for the Enterprise Experience team. With a customer-centric approach, you work with your team to improve the customer experience and participate in programs to enhance our product offerings.</li><li>You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing a cross-functional team of engineers comprising frontend, full stack, and backend. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.</li><li>Champion of Quality User Experiences. You’ve led cross-functional teams centered on frontend innovation, upholding a high bar for product quality and performance while building highly configurable and extensible UIs that adapt to changing or bespoke enterprise customer needs, ensuring a consistent and outstanding experience.</li><li>You’re a collaborator. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, stakeholders, UX researchers, and Leads to ensure that everyone is on the same page and working towards common goals. Your ability to build relationships and foster cooperation leads to successful project outcomes and a cohesive team dynamic.</li><li>You’re an advocate for your cross-functional stakeholders. You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your strategic approach and transparent communication style foster trust and alignment across teams, equipping them to handle changes and challenges effectively.</li><li>You’ve shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. You utilize key metrics to monitor your team’s health, performance, and quality output, ensuring that engineering practices remain strong and sustainable. A solid grasp of engineering skills is essential, along with a practical understanding of software development practices. Understanding the current state, anticipating future developments, and maintaining a strategic view is important to you.</li><li>You relish change and seek leverage. Zapier is growing and Enterprise is at the forefront of this growth. You’re comfortable leading change. You see an opportunity to build a more capable company and can navigate short-term uncertainty.</li><li>You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.</li><li>You’ve used AI tooling for work or personal use - or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Work closely with your product and design peers to deliver customer and company value.</li><li>Develop effective ways to communicate, monitor, and lead your team of 7 Frontend and Fullstack Engineers through weekly one-on-ones and team meetings.</li><li>Keep the leadership team and your peer teams in Enterprise informed on your team’s progress and challenges in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.</li><li>Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary.</li><li>Participate in code reviews, learning and spreading technical knowledge throughout Zapier -- moving knowledge to documentation where appropriate.</li><li>Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. You’ll help your team understand when to be rigid on quality and how to be flexible and create with scope.</li><li>Work directly with cross-functional stakeholders to ensure our integrations are serving their needs.</li><li>Recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering.</li><li>Organize your team to serve our customers. In addition to building the experience our enterprise customers interact with, the Enterprise Experience team will also help promote and implement frontend best practices to the rest of the organization.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, Enterprise Experience

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h2>Hi there!</h2>Join us as a Senior Product Manager on the Catalog team in the Revenue Zone, where you’ll be at the center of shaping how customers discover, bundle, and buy Zapier’s growing suite of AI and automation products. If you thrive in ambiguity, love building from scratch, and get energy from making sense of complex billing systems, this role is for you.You’ll help define the future of SaaS monetization in the age of AI—tackling some of the industry’s toughest challenges: creating seamless purchasing experiences across multiple subscription products, blending usage and outcome-based pricing, and building the foundation for how customers perceive and pay for value.From AI Agents to classic automation, your work will influence how we price, package, and deliver value, whether customers are self-serve or working with Sales. You’ll balance the pressure of near-term launches with the need to seed and align long-term strategic thinking, guiding decisions that span billing systems, user experience, and business goals. You’ll build win-win relationships with a wide range of cross-functional stakeholders and feel energized by working across all levels of the organization to drive alignment, spark innovation, and bring bold ideas to life.If taking ownership of a high-impact, complex space excites you—and you’re motivated by solving tough user problems with a customer-first mindset—we want to hear from you.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You bring 5+ years of product management experience with a strong track record of shipping seamless purchasing experiences and launching pricing strategies across product suites, add-ons, and <a target="_blank" rel="noopener noreferrer nofollow" href="http://bundles.You">bundles.You</a>’ve partnered closely with GTM teams to bring new offerings to market.</li><li>You take full ownership of your roadmap and are comfortable operating in the unknown—able to assess what's needed, align teams, and drive work forward. You collaborate closely with engineering and design, and find energy in turning different perspectives into well-executed solutions.</li><li>Your approach is shaped by real-world lessons. You’ve built confidence through both wins and setbacks, and bring steady judgment to complex decisions. You build trust across teams through empathy, credibility, and follow-through.</li><li>You stay close to the customer, engaging directly with users and turning insights into product business cases that improve experience and drive business results.</li><li>You bring a growth mindset to your craft—continuously learning and evolving. Lately, that’s included experimenting with AI prototyping to turn complex ideas into tangible concepts. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead the multi-product purchasing strategy for Zapier’s AI orchestration platform—designing seamless ways for customers to buy and manage multiple subscriptions while blending usage- and outcome-based pricing models.</li><li>Own the continuous planning roadmap, driving 0-to-1 initiatives through iterative delivery and A/B testing. Prioritize for impact, and make clear, timely pivots when returns diminish or opportunity costs rise.</li><li>Translate customer feedback into actionable product opportunities that balance user needs with financial goals—advancing trust, retention, and long-term revenue growth.</li><li>Act as an internal consultant to GTM and product teams leveraging our revenue platform—guiding pricing experiments, advising on packaging strategy, and adapting monetization mechanics across the product lifecycle.</li><li>Partner with engineering to evolve our revenue platform—supporting increasingly complex billing scenarios and improving scalability, functionality, and user experience across both self-serve and sales-led journeys.</li><li>Drive scope and alignment for key launches—owning impact mapping beyond your direct remit, aligning cross-functional teams, mobilizing resources, and managing expectations under pressure.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Manager, Multi-Product Billing

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 1/24/2025Location: AmericasHi there!We’re looking for an experienced Account Executive to join our growing Sales team.In this role, you’ll join the Emerging sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 250-999, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have 3+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.</li><li>Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota</li><li>Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.</li><li>You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.</li><li>Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.</li><li>Excellent communication skills both with customers and within an organization</li><li>Ability to develop and navigate senior-level relationships quickly and effectively</li><li>You thrive in a state of ambiguity and are motivated by strong personal drive</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Drive revenue for Zapier, owning the entire sales cycle through close</li><li>Deeply understand your customers to uncover customer needs and pain points</li><li>Navigate complex multi-party sales and win trust through consultative sales conversations with executives</li><li>Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers</li><li>Own sales activity and monthly revenue forecasting in Hubspot</li><li>Provide recommendations to our product teams to help influence our Enterprise roadmap</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Account Executive, Emerging

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 6/13/2025Location: America'sHi there!Zapier is on a mission to make automation accessible to everyone. As a leader in no-code automation, we empower businesses to streamline their workflows and integrate their tech stacks effortlessly. With Zapier, companies can enhance efficiency, scale operations, and unlock new revenue opportunities—all without writing code.As we continue expanding upmarket, we are building a world-class Enterprise Sales team to drive strategic adoption among large-scale organizations. You’ll be joining a high-growth, profitable company with an ambitious vision, working alongside experienced leaders who have successfully scaled teams at top SaaS companies.<h2>About the Role</h2>As a Large Enterprise Account Executive, you’ll support <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/ryan-kaschak/">Ryan Kaschak</a> as a foundational member of Zapier’s Large Enterprise Sales team. In this role, you'll help to define, build, and execute our strategy for selling to large organizations (5,000+ employees). You’ll be at the forefront of the automation &amp; AI revolution, working closely with engineering leaders, product teams, finance operators, and C-suite executives to drive strategic digital transformation initiatives.You’ll navigate complex multi-stakeholder sales cycles, engaging both executive buyers and technical end users. A successful Large Enterprise AE at Zapier is comfortable operating in an environment with little existing process or playbook, thrives in ambiguity, and collaborates cross-functionally to ensure customer success.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You'll Do:</h2><ul style="min-height:1.5em"><li>Own the entire sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close.</li><li>Build and maintain relationships across customer organizations, engaging stakeholders from developers and product managers to CEOs and CIOs.</li><li>Lead strategic discussions with executives on the impact of automation, integration, and tech stack efficiency, while diving deep into technical implementation details with end users.</li><li>Develop executive-level business cases, articulating the ROI of automation and integration at scale.</li><li>Navigate complex organizational dynamics, building consensus among technical and business stakeholders.</li><li>Collaborate cross-functionally with Solutions Engineers, Product Marketing, RevOps, Demand Generation, and Leadership to drive sales and refine our Enterprise go-to-market strategy.</li><li>Contribute to product strategy by synthesizing customer feedback and influencing our roadmap for enterprise-focused solutions.</li><li>Own sales activity and revenue forecasting in HubSpot, ensuring accurate pipeline management and deal progression.</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>8+ years of enterprise software sales experience, with a focus on technical sales to product, engineering, and IT teams.</li><li>Proven track record of closing large enterprise deals (&gt;$250K) and consistently meeting or exceeding SaaS or Infrastructure quotas of $1.5M or greater.</li><li>Deep understanding of APIs, AI, integrations, and automation technologies, with the ability to clearly articulate their impact on modern tech ecosystems.</li><li>Experience selling technical infrastructure, developer tools, or horizontal SaaS solutions to multi-stakeholder organizations.</li><li>You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.</li><li>Strong business acumen, with the ability to communicate the ROI of automation to finance and executive stakeholders.</li><li>Excellent communication skills, both with customers and internal teams.</li><li>Self-motivated and adaptable, thriving in fast-paced, high-growth environments with minimal structure.</li></ul><h2>Why Join Us?</h2><ul style="min-height:1.5em"><li>Work with a fast-growing, profitable company leading the no-code automation space.</li><li>Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.</li><li>Engage with top-tier enterprise customers and solve complex automation challenges.</li><li>Collaborate with an exceptional team in a fully remote, flexible work environment.</li><li>Competitive salary, generous benefits, and a strong culture of growth and learning.</li></ul>If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Account Executive, Large Enterprise

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job posted: June 13, 2025Location: Americas / EMEA for the Data AI/ ML role. Americas for the other three teams.Hi there!Zapier is hiring multiple Senior Applied AI Engineers to help us build the future of automation with AI at its core. If you care about shipping real products, solving hard problems with large language models, and creating tools that help others build faster—this is your kind of role.We’re hiring across four different teams, each with their own flavor of AI work. You’ll work on things like shared libraries, evaluation systems, orchestration patterns, or user-facing features—depending on the team. What they all have in common: you’ll ship to production, own meaningful problems, and make an impact across the company.Here’s what each team is working on:<ul style="min-height:1.5em"><li>Data AI/ML: This team builds shared AI infrastructure used across Zapier. They own tools like our LLM proxy, evaluation systems, and the internal ai-toolkit that makes it easier for other teams to build AI features. You'll help improve reliability, speed, and observability across everything we do with LLMs. If you like building foundational systems that power lots of other products, this is your team!</li><li>Developer Experience (DevEx): DevEx makes sure engineers at Zapier can build with speed and confidence. You’ll work on tooling, golden paths, and best practices—helping teams build and ship AI features faster. This includes things like scaffolding tools, deployment flows, and making AI observability work out of the box. If you’ve ever said “why is this so painful to build?” and then gone and fixed it, you’ll fit right in!</li><li>Model Context Protocol (MCP): MCP is a new standard that helps AI assistants connect to tools and data. We’re building a full-featured implementation at Zapier, and you’ll help define how 8,000+ apps become usable by AI—securely and reliably. It’s early days, so there’s lots to shape: from protocol details to user-facing interactions. If you like open standards, API design, and making AI actually useful, this team’s for you!</li><li>Agents: Zapier Agents is one of our most ambitious bets: an AI assistant that helps users get work done across thousands of apps. You’ll work on memory, reasoning, integrations, and the interface that helps users delegate tasks with natural language. We’re a fast-moving product team that’s still discovering what’s possible, and what’s needed. If you want to build AI that helps real people do real work, you’ll love this team!</li></ul>If you’re passionate about large language models (LLMs), love building powerful developer tools, and want to help bring intelligent automation to millions of users, we’d love to meet you!If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:<h2>About You</h2><ul style="min-height:1.5em"><li>You have 7+ years of experience in software engineering, with at least 5 of those years dedicated to building distributed, scalable cloud based web applications. You possess strong communication skills, problem-solving abilities, and a drive to deliver outstanding customer experiences for both external users and internal stakeholders.</li><li>You have at least 1 year of experience working with large language models (LLMs) to perform complex tasks in production environments. You experimented with build user facing leveraging agent architectures.</li><li>You’re familiar with underlying technologies like transformer networks, attention mechanisms, and how they contribute to models’ abilities to generate coherent responses, generate function calls, and perform other language tasks.</li><li>You have likely deployed evaluation frameworks for LLMs, with an understanding on performance, reliability, and bias assessment.</li><li>You likely have experience with Retrieval-Augmented Generation (RAG) systems and understand how to optimize knowledge retrieval for improved model accuracy and speed. You likely have experience with different indexing and chunking strategies based on the system’s data and goals, as well as semantic search and vector databases, and how they differ from traditional retrieval methods and databases.</li><li>You have experience of working through the full lifecycle of building, testing, deploying, and scaling LLM architectures.</li><li>You can identify and document trade-offs made during the development process. You also have experience building with cloud infrastructure technologies.</li><li>You love shipping to customers. You’ll be on a team focused on understanding customers' needs and translating those needs from specifications into functional, production-ready code. You know how to balance speed versus quality to support the features we build for our customers.</li><li>You embody our values. At Zapier,<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier"> our values</a> are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>You understand that AI-based applications thrive on data-driven feedback loops, which will be central to any system you develop. These loops will capture and instrument user data, synthesize core use cases, and implement/test strategies with LLMs to enhance performance.</li><li>You will be responsible for integrating LLMs into software products at Zapier, which will include setting up the necessary infrastructure to ensure performance, scalability, and reliability.</li><li>You will work mostly in TypeScript. Experience isn’t strictly required, but it is a big plus. Comfort with typed languages and modern backend practices is a must.</li><li>You will explore new and divergent LLM systems that can create measurable improvements over our current implementations.</li><li>You will design and implement prompting strategies for LLMs to help users create new automations, making the process more intuitive and efficient.</li><li>You will design and develop comprehensive evaluation suites to assess model performance and reliability.</li><li>You will monitor the performance and health of AI systems, proactively detecting and addressing issues such as system failures and performance degradation.</li><li>You will collaborate with Data and cross-functional teams to refine and deploy LLM-based features.</li></ul><h2>Difference between an Applied AI Engineer and an ML Engineer at Zapier:</h2>How do we discern between other AI-forward engineering roles like ML Engineers and Applied AI Engineers? Both roles benefit from backend engineering skills and experience with LLMs.<ul style="min-height:1.5em"><li>ML engineers are expected to have more experience building data pipelines as well as experience utilizing other types of ML models beyond LLMs.</li><li>AI engineers are expected to have more full stack engineering experience, which would typically include frontend experience, and may only have experience working with LLMs.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Applied AI Engineer

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job posted: September 12, 2025Location: Americas (North, Central and South America)Zapier is hiring a Staff Applied AI Engineer for our Agents team to make agentic automation actually useful at scale. You’ll shape how our Agents plan, reason, remember, and safely take action through 8,000+ integrations—with enterprise-grade reliability. This isn’t a labs playground. Agents is customer-facing and revenue-impacting. If you like shipping systems that thousands of teams rely on—not just demos—you’ll thrive here.Agents @ Zapier: One of our most ambitious bets—an AI assistant that helps users get work done across thousands of apps, at your finger tips, or as you sleep, and all of it easy enough to build in the space between one meeting and the next. You’ll work on reasoning, integrations, and the interface that lets users delegate with natural language. We move fast, but we harden what we ship.Why this is different (and exciting)<ul style="min-height:1.5em"><li>Actions are solved here: Everyone’s building agents; few can make them do things while you sleep. Zapier’s native connection to 8,000+ apps gives your agent real superpowers on day one.</li><li>Immediate impact &amp; distribution: Ship improvements that land in real customer environments quickly—across SMB to enterprise—then iterate with telemetry, not vibes.</li><li>Hard problems, not hype: Planning &amp; tool selection, grounding &amp; evals, safety &amp; governance, memory models, latency/cost tradeoffs—at production scale.</li><li>Autonomy with responsibility: Your decisions shape product strategy, not just implementation details.</li><li>Pragmatic AI culture: We explore new things as they develop and push the boundaries of agentic ability and UX, but we know when to lock down, standardize, and scale. Reliability &gt; novelty when customers depend on it.</li></ul>If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Proven engineering impact: You’ve driven outcomes in complex, cloud-based systems used by real customers. Bonus: you’ve helped win or expand enterprise deals—leading POCs, navigating security/compliance reviews, or shaping product requirements to land enterprise adoption. Many strong candidates for our Staff+ role have 10+ years’ experience. We hire for impact and capability, not years.</li></ul><ul style="min-height:1.5em"><li>LLM expertise: You have at least 2 years or equivalent depth of hands-on work with large language models in production, including user-facing products leveraging agent architectures. You are familiar with transformer networks, attention mechanisms, and their role in generating responses, function calls, and other complex tasks.</li><li>Evaluation &amp; retrieval systems: You have direct experience deploying evaluation frameworks for LLMs (performance, reliability, bias) and building Retrieval-Augmented Generation (RAG) systems. You have nuanced perspectives and experience with indexing/chunking strategies, semantic search, and vector databases, and how they differ from traditional retrieval methods.</li><li>Builder first: You lead through hands-on contribution—pairing with product teams, unblocking adoption, modeling best practices, and shipping. You execute, not just advise.</li><li>Pragmatic judgment over novelty: You separate signal from hype. You’re comfortable saying “not ready for production” (and explaining why), and you partner with product to decide when to keep exploring vs. when to lock down, standardize, and scale—using results from evals, user impact, and clear cost/latency tradeoffs.</li><li>You design for scale and ambiguity. You can design systems and solutions in complex, high-scale environments—where priorities are fluid and ambiguity is the norm.</li><li>Skilled communicator: You’re known for moving fluidly between pair programming, cross functional problem-solving, and customer discovery. You evaluate long vs. short-term solutions through the lens of speed to impact and cohesion of customer experience. You form trusting relationships and know how to bring others with you.</li><li>You are an AI power user. You proactively embrace AI as a core part of your engineering toolkit and are excited to explore new ways it can accelerate learning, development, and operations. You don’t just use AI—you advocate for it, sharing your workflows and helping others level up.</li></ul><h2></h2><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Make Zapier Agents the #1 way to get real work done with AI: A year from now, Agents is the obvious choice—and you’ve delivered features, spotted differentiation opportunities, advised on product strategy, and up-leveled how our teams and customers build with Agents.</li><li>Shape AI &amp; Agents strategy: Stay close to the AI ecosystem, filter hype, and bring the right insights in-house for targeted experiments with crisp success criteria. You’ll scout high-leverage opportunities, define how planning and tool integrations show up in the user experience, and set clear explore-vs-harden guardrails—including making the call when something isn’t production-ready.</li><li>Drive technical oversight: You’ll provide oversight for agent initiatives within and adjacent to Agents, ensuring we scale responsibly (security, privacy, reliability) while keeping velocity high. You’ll help Zapier adapt to a growing surface area without losing coherence.</li><li>Advance agent architecture &amp; developer experience: You’ll bring deep AI expertise to the Staff Engineer group, collaborate with Principal Engineers on company-level direction.</li><li>Build data-driven systems: You’ll design feedback loops and evaluation suites that capture real usage, synthesize core use cases, and improve grounding, tool-use success, prompting strategies, and model choice—balancing quality, latency, and cost.</li><li>Integrate and innovate (pragmatically): You’ll explore emerging agent capabilities and the ecosystem around them, then make crisp go/no-go calls and turn the right bets into durable product and platform wins.</li><li>Collaborate and teach: You’ll mentor engineers, codify practical agent patterns, and help teams and customers understand where Agents fits in their broader AI transformation—multiplying impact beyond your immediate team.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Staff Engineer, Applied AI

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 6/13/2025Location: AmericasHi there!We’re looking for an experienced Enterprise Account Executive to join our founding Upmarket Sales team.In this role, you’ll join the Enterprise Sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling to companies with employee counts between 1K-5K, can build pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, works collaboratively with cross functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and takes ownership for the outcomes of the program.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have 5+ years of demonstrated success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.</li><li>Proven track record of success in closing enterprise-level software deals over $100K and meeting or exceeding your sales quota</li><li>Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.</li><li>You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.</li><li>Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.</li><li>Excellent communication skills both with customers and within an organization</li><li>Ability to develop and navigate senior-level relationships quickly and effectively</li><li>You thrive in a state of ambiguity and are motivated by strong personal drive</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Drive revenue for Zapier, owning the entire sales cycle through close</li><li>Deeply understand your customers to uncover customer needs and pain points</li><li>Navigate complex multi-party sales and win trust through consultative sales conversations with executives</li><li>Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers</li><li>Own sales activity and monthly revenue forecasting in Hubspot</li><li>Provide recommendations to our product teams to help influence our Enterprise roadmap</li></ul><h2>Why Join Us?</h2><ul style="min-height:1.5em"><li>Work with a fast-growing, profitable company leading the no-code automation space.</li><li>Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier’s expansion upmarket.</li><li>Engage with top-tier enterprise customers and solve complex automation challenges.</li><li>Collaborate with an exceptional team in a fully remote, flexible work environment.</li><li>Competitive salary, generous benefits, and a strong culture of growth and learning.</li></ul>If you’re excited about helping enterprises unlock the power of automation, we’d love to hear from you!<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Account Executive, Enterprise

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Zapier is hiring a Sales Manager to join our Sales and Customer Success org. In this role, you’ll lead an Emerging Sales team responsible for selling Zapier’s AI Orchestration platform offerings to customers across the globe. The Emerging Sales team targets customers who have between 250-999 employees, and is responsible for net new logos and expansion. A successful Sales Manager has demonstrated success as both a seller and leader, and takes ownership for the outcomes of the sales program.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and Develop a High-Performing Emerging AE Team Manage a team of Account Executives selling Zapier’s automation platform to customers in the 250–999 employee range. Guide the team to success across both inbound and outbound motions, ensuring consistent attainment of revenue goals.</li><li>Hire and Onboard Exceptional Talent Recruit, coach, and ramp quota-carrying AEs with strong product acumen, technical fluency, and a builder mindset. Instill a culture of ownership, experimentation, and continuous learning.</li><li>Coach for Full-Funnel Mastery Provide hands-on coaching across pipeline generation, discovery, multi-threading, and closing. Help AEs become fluent in selling to both executive-level decision-makers and technical end users.</li><li>Elevate Strategic Execution Oversee AE execution of strategic adoption plans with support from Solutions Engineers, Customer Success, Marketing, and Product. Drive increased adoption, retention, and expansion by aligning with buyer needs across IT, operations, and business functions.</li><li>Operational Excellence Drive rigor in pipeline inspection, forecasting, and activity hygiene using tools like HubSpot. Set clear expectations, run consistent deal reviews, and manage performance with clarity and empathy.</li><li>Collaborate Cross-Functionally Partner with Product Marketing, Demand Gen, RevOps, and Engineering to deliver effective go-to-market strategies. Represent the AE perspective in strategic planning and process design.</li><li>Act as a Customer Champion Maintain executive-level relationships with high-potential accounts and bring customer voice back to Product, influencing roadmap priorities that align with real-world use cases and needs.</li><li>Refine and Scale Playbooks Codify what works—sharpen our approach to horizontal use cases, improve qualification and objection handling frameworks, and build repeatable sales motions for Zapier’s emerging enterprise segment. </li></ul><h2>Who You Are</h2><ul style="min-height:1.5em"><li>Experienced Sales Leader You’ve led quota-carrying AEs for at least 2 years and bring 5+ years of SaaS sales experience overall. You’re comfortable managing sellers who operate across inbound and outbound channels, selling $50K+ deals into complex orgs.</li><li>Fluent in Horizontal SaaS, AI and Automation You have a strong grasp of selling products like Zapier: flexible, horizontal platforms that require deep discovery and solution alignment across technical and non-technical buyers.</li><li>Technically Conversant &amp; Business-Savvy You’re credible with both IT and business stakeholders—comfortable discussing APIs, integrations, AI, compliance, and platform extensibility. You help AEs navigate these conversations with confidence.</li><li>Builder Mentality You thrive in evolving environments and bring structure to ambiguity. You’ve helped build or scale sales motions before and enjoy testing new ideas, playbooks, and GTM strategies.</li><li>AI-Curious and Experimentation-Driven You understand the impact of AI and automation in modern sales and customer workflows. You experiment with tools and encourage your team to leverage technology to work smarter.</li><li>Communicator and Collaborator You’re a strong communicator who builds trust, aligns internal stakeholders, and fosters cross-functional success. You model accountability and clarity in a remote-first setting.</li><li>Mission-Aligned You’re energized by Zapier’s mission to democratize automation and excited to shape our growth with customers who are just beginning their automation journey.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Manager, Emerging Sales

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 08/07/2025Location: Americas (North, Central, and South America Only)<ul style="min-height:1.5em"><li>Please review the countries we're unable to hire from at this time <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit?tab=t.0#heading=h.m30k825hwucj">here.</a> </li></ul><h2>Hi There!</h2>Zapier is on a mission to make automation work for everyone, and we're seeking a Senior Product Manager to lead our initiative around unified code tools. This person will be responsible for driving the next evolution of Zapier’s code-based automation tools into a single, reusable experience that’s accessible to users of varying skill levels. This is a rare opportunity to unify multiple code surfaces into a cohesive experience that is core to Zapier’s mission of making automation work for everyone.As the Senior PM for this project, you’ll partner with engineering, design, and go-to-market teams to define and execute the strategy for making code-based automation key for Zapier’s future.In this role, you'll:<ul style="min-height:1.5em"><li>Drive the product vision and roadmap new reusable, shareable code assets.</li><li>Engage deeply with customers, using real-world usage, feedback, and migration pain points to guide prioritization and evolution of the product.</li><li>Partner closely with engineers and designers to shape a high-quality code development experience.</li><li>Work across teams to embed code experiences seamlessly into Zapier’s core product and develop a consistent experience for calling and managing reusable components</li><li>Help define go-to-market strategies to support both self-serve power users and enterprise adoption of reusable code assets.</li><li>Bring clarity and focus to ambiguity, saying no when needed and staying aligned with business and customer needs.</li></ul>This high-visibility role requires a strong sense of product ownership, technical fluency, and a passion for evolving products in flight with empathy and precision.If you’re excited about consolidating developer platforms, thrive in complex migration environments, and care deeply about creating thoughtful experiences for users, we’d love to hear from you!My name is Noah, and I’m the Director of Product for Workflow at Zapier, and this role will report to me. Zapier, we like to share our README’s so you can get to us too; <a target="_blank" rel="noopener noreferrer nofollow" href="https://noahmanger.zapier.app">here’s mine</a>.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re a builder at heart. You thrive in the 0–1 and 1–10 product phases and have led products through their earliest go-to-market stages toward broader adoption.</li><li>You’re customer-focused. You talk to users regularly and use their needs and insights to justify roadmap decisions and resolve ambiguity.</li><li>You bring technical depth. You’re comfortable in discussions about system design, SDKs, and API architecture. You use this understanding to work effectively with engineers and make sound product decisions.</li><li>You prioritize effectively. You balance short-term delivery and long-term investment. You know when to experiment, when to refine, and when to scale.</li><li>You work iteratively. You’re comfortable evolving strategies and roadmaps based on feedback, metrics, and real-world usage.</li><li>You collaborate cross-functionally. You have a pulse on what’s happening across the company and collaborate deeply with other teams to deliver cohesive experiences.</li><li>You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You can clearly communicate product strategy, decisions, and vision to varied audiences.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Communicate a vision for Zapier’s Unified Code Experience over the next 3–12 months and build a roadmap to match that vision.</li><li>Work in a small, cross-functional team alongside engineering and design to decide what to build next and deliver it.</li><li>Talk with users, as well as internal stakeholders to understand pain points and opportunities.</li><li>Work closely with engineers to scope and deliver features that balance developer experience, system performance, and cost.</li><li>Define and track success metrics and use data to guide prioritization and product strategy.</li><li>Collaborate on positioning and go-to-market planning for major product launches.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Manager, Functions

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 08/14/2025Location: Americas (North, Central and South America), EMEA (Europe, the Middle East and Africa)<ul style="min-height:1.5em"><li>Please review the countries we're unable to hire from at this time <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit?tab=t.0#heading=h.m30k825hwucj">here.</a> </li></ul><h2>Hi There!</h2>We're seeking a Senior Product Manager on the Data team to lead our efforts in developing AI/ Machine Learning products. From powering customer-facing features to optimizing internal workflows, data, AI and machine learning are becoming foundational across Zapier—this role offers a unique opportunity to shape where and how we invest, building both user-facing products and internal tools that unlock customer value.As the Senior PM for Data, you’ll guide the work of Data Engineers, Machine Learning Engineers and AI Engineers through the next critical stages of AI development at Zapier. You’ll partner with engineering, product and insights teams to define and execute the strategy that helps Zapier leverage AI and Machine Learning in the best possible way.In this role, you'll:<ul style="min-height:1.5em"><li>Identify opportunities and drive a roadmap for the development of AI and Machine Learning efforts across all of Zapier’s Build zones &amp; teams.</li><li>Engage deeply with our internal customers in Build, Engineering or Go To Market organizations, using real-world usage, feedback, pain points and strategic vision to prioritize the highest leverage things that will help Zapier succeed.</li><li>Work across teams to ensure AI/ML products integrate effectively into Zapier’s most important initiatives and are at the core of their success.</li><li>Evolve the AI/ML product portfolio to support enterprise needs such as security, scalability, and data privacy.</li><li>Bring clarity and focus to ambiguity, saying no when needed and staying aligned with business and customer needs.</li></ul>This high-visibility role requires a strong sense of product ownership, technical fluency in AI/ML-related products, and a desire to build new products from the ground up with empathy and precision.If you’re passionate about building platforms, thrive in fast-changing environments, and care deeply about creating a thoughtful experience for users, we’d love to hear from you!<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>You’re a builder at heart. You thrive in the 0–1 and 1–10 product phases and have led products through their earliest stages toward broader adoption.You’re customer-focused. You talk to users regularly and use their needs and insights to justify roadmap decisions and resolve ambiguity.You bring technical depth. You’re comfortable in discussions about data/AI specific system design, runtime limits, and API architecture. You use this understanding to work effectively with engineers and make sound product decisions.You prioritize effectively. You balance short-term delivery and long-term investment. You know when to experiment, when to refine, and when to scale.You work iteratively. You’re comfortable evolving strategies and roadmaps based on feedback, metrics, and real-world usage.You collaborate cross-functionally. You have a pulse on what’s happening across the company and represent both customer and stakeholder needs in your decisions.You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You can clearly communicate product strategy, decisions, and vision to varied audiences.<h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Keep a running list of opportunities for AI/ML investment across Zapier, and advocate for its prioritization regularly based on evolving needs at Zapier.</li><li>Work in a cross-functional team to decide what to build next and deliver it.</li><li>Talk with existing and potential users, as well as stakeholders to understand pain points and opportunities.</li><li>Work closely with engineers to scope and deliver features that have the highest leverage for our customers.</li><li>Define and track success metrics and use data and customer insights to guide prioritization and product strategy.</li><li>Support the transition from early beta to scalable adoption and enterprise readiness.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Manager, AI/ML

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 08/14/2025Location: Americas (North, Central, and South America Only)<ul style="min-height:1.5em"><li>Please review the countries we're unable to hire from at this time <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit?tab=t.0#heading=h.m30k825hwucj">here.</a> </li></ul><h2>Hi There!</h2>Zapier is seeking a Technical Product Manager to join our Enterprise team. You will own and drive a complex technical product roadmap and initiatives that require deep technical understanding and cross-team execution. You'll own the technical product roadmap, which includes, but is not limited to, data residency, cell architecture planning, HIPAA compliance, Bring-Your-Own-Key encryption, security projects, and more. You’ll be responsible for making technical trade-off decisions, defining architectural requirements, and driving engineering teams toward cohesive solutions that deliver customer value.You will partner and collaborate with engineering and product leaders across multiple teams to push for consensus and make decisions when teams have conflicting approaches, determining the path forward for complex technical challenges. We will rely upon you to understand the product architecture and customer requirements to facilitate technical tradeoffs where needed. You must be strong in execution, detail-oriented, and able to work cross-team to identify issues before they impact teams. You must be able to drive accountability across the organization.Success Looks Like<ul style="min-height:1.5em"><li>Complex technical initiatives like data residency and HIPAA compliance are delivered on schedule, with full regulatory requirements met</li><li>Cross-functional technical dependencies are resolved efficiently through your technical decision-making rather than prolonged coordination cycles</li><li>Enterprise customers receive technical capabilities faster because you drive architectural decisions instead of deferring to multiple stakeholders</li><li>Technical debt in enterprise systems decreases as you identify and address architectural conflicts early in the development process</li><li>Engineering teams across zones actively seek your involvement in technical initiatives, viewing you as essential to their success</li><li>All build teams accelerate the delivery of enterprise-driven capabilities while maintaining quality and compliance standards</li></ul><ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>My name is Jenica, and I’m the Director of Product for Enterprise at Zapier, and this role will report to me. Zapier, we like to share our README’s so you can get to us too; <a target="_blank" rel="noopener noreferrer nofollow" href="https://jenica-blechschmidt-readme.zapier.app/page">here’s mine.</a><h2>About You</h2><ul style="min-height:1.5em"><li>Engineering Background: Started as an engineer or have deep technical experience with complex infrastructure/platform initiatives like AWS, Kubernetes, Terraform, Vercel, and engineering tooling like Datadog, Databricks, OpsLevel, <a target="_blank" rel="noopener noreferrer nofollow" href="http://Incident.io">Incident.io</a>.</li><li>Technical Program Experience: Led large-scale technical programs like data residency, compliance frameworks, microservices migrations, or similar multi-quarter initiatives—including hands-on setup and management of Jira (or similar service), structuring cross-organizational projects, and applying agile operations best practices for tracking and delivery.</li><li>Execution Excellence: Proven ability to define technical roadmaps and drive them to completion</li><li>Cross-Company Influence: Build strategic networks across the organization to stay informed of company-level developments and influence technical decisions through informal relationships, not just direct team alignment</li><li>Enterprise/Compliance Context: Experience with regulated industries, security requirements, or enterprise-scale infrastructure challenges</li><li>Driver Mentality: Look around technical corners, resolve cross-team misalignment, and remove friction—the type of person engineering teams are willing to trade headcount for</li><li>Comfortable in Ambiguity: You lead change effectively, introducing and implementing new processes, tools, and ways of working while ensuring smooth adoption and sustained impact—using influence and alignment rather than mandates.</li></ul>Bonus Points<ul style="min-height:1.5em"><li>Data Residency/Compliance Experience: Built or delivered compliance roadmaps (HIPAA, SOC2), data residency solutions, or enterprise security features</li><li>Platform/Infrastructure Background: Experience with cell architecture, encryption key management, or large-scale infrastructure migrations</li><li>Multi-Region Technical Experience: Delivered technical solutions across different geographic regions with varying compliance requirements</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Own Technical Product Outcomes: Define and own meaningful goals for complex technical initiatives, fostering a culture focused on outcomes rather than outputs. Drive measurable business impact through technical solutions that solve real customer problems, not just successful project delivery.</li><li>Drive Technical Product Decisions: Make technical approach and sequencing decisions for complex initiatives spanning multiple systems like data residency, HIPAA compliance, and Bring-Your-Own-Key encryption</li><li>Own Technical Trade-offs: Determine which compliance requirements require new infrastructure vs. configuration changes, balancing customer needs with engineering costs and technical feasibility</li><li>Consult with customers: You will work with customers to help shape the future technical roadmap through customer calls, feedback sessions, and working with prospective customers.</li><li>Build Technical Product Roadmaps: Create and execute multi-quarter roadmaps for enterprise-driven technical initiatives, working backwards from customer commitments to define executable plans</li><li>Define Technical Requirements: Translate enterprise customer needs into specific engineering requirements that teams can build against</li><li>Accelerate Technical Delivery: Remove friction and push the engineering team to make technical decisions quickly rather than scheduling more meetings. Establish repeatable agile processes for cross-team coordination, and leveraging tools like Jira to manage and track complex, cross-org projects end-to-end</li><li>Master Technical Context: Understand complex technical systems and requirements to communicate dependencies, risks, and tradeoffs to stakeholders—and rapidly learn unfamiliar technologies when needed.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Technical Product Manager, Enterprise

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 08/14/2025Location: Americas (North, Central, and South America Only)<ul style="min-height:1.5em"><li>Please review the countries we're unable to hire from at this time <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit?tab=t.0#heading=h.m30k825hwucj">here.</a> </li></ul><h2>Hi There!</h2>At Zapier, we're on a mission to make automation work for everyone. That means building products that empower people to do more with less and designing systems that scale as our users grow. The Agent Platform team is at the forefront of this vision: we're bringing the power of Zapier's 8,000+ app integrations to third-party AI agents, using MCP and other novel technologies. AI agents are redefining how work gets done, and we're building the infrastructure that lets them seamlessly connect to a user’s entire tool stack.We're looking for a Senior Product Manager to own and implement our Zapier MCP product strategy. This role sits at the critical intersection of cutting-edge AI technology and enterprise-level orchestration. You'll work directly with technical customers, shape our product roadmap, and ensure we're building solutions that are both innovative and trustworthy. You’ll report to Lisa Chapello, Head of AI Platform (here’s her <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1uyvmOAPo5ahdd-033cNclHYQrwXK7hymwER17FoB1Fs/edit?tab=t.0">ReadMe</a>).<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You center the customer in everything you do. You prioritize high-impact results, proactively coordinate with stakeholders, address misalignment early, and keep leaders informed. You embrace change and adapt based on customer feedback and market shifts.</li><li>You own outcomes, not just outputs. You take initiative without needing top-down direction, but you're also an effective communicator who can bring others with you. You have sound judgment and balance user needs, technical constraints, and business goals in your decisions. You innovate by using AI and Zapier products, running thoughtful experiments, and turning insights into action.</li><li>You win together with your team. You communicate clearly and transparently to share context and build trust. You collaborate across teams by stepping beyond your role's responsibilities to navigate friction and contribute to shared outcomes. You give, request, and use diverse feedback to improve Zapier's outcomes, even when it's hard or uncomfortable.</li><li>You relish a technical problem and have deep empathy for technical users. You've worked with developer-facing products before, and can translate complex concepts into clear requirements and business cases. You understand the developer experience and can advocate for what technical customers and decision-makers need.</li><li>You think on multiple time horizons. You get just as much satisfaction from rapid experimentation as you do from building production-ready systems that can scale to GA.</li><li>You thrive in ambiguous, fast-moving environments. You can turn loosely defined problems into concrete product strategies. You're comfortable making decisions with incomplete information and can pivot quickly as you learn more.</li></ul><h2>Things You'll Do</h2><ul style="min-height:1.5em"><li>Lead MCP product development: Define and execute the product roadmap for Zapier's MCP Server, enabling third-party AI agents to seamlessly connect with Zapier's ecosystem of 8,000+ apps.</li><li>Interface with technical customers: Work directly with developers, AI companies, and enterprise customers to understand their needs, gather feedback, and prioritize features that drive adoption and satisfaction.</li><li>Monitor the competitive landscape and emerging standards to keep Zapier at the forefront of the MCP ecosystem</li><li>Enhance the developer experience: Seek out opportunities to help third-party developers more quickly integrate &amp; succeed with Zapier's platform.</li><li>Prioritize for performance and growth: Define success metrics for your products’ performance and customer satisfaction. Use data to identify optimization opportunities and guide product improvements.</li><li>Shape AI orchestration: Consult on Zapier's approach to enterprise orchestration in the AI era, working with other product teams to establish patterns that spur innovation with appropriate guardrails.</li></ul><h2></h2><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Manager, MCP

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 09/09/2025Location: Americas (North, Central, and South America Only)<ul style="min-height:1.5em"><li>Please review the countries we're unable to hire from at this time <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit?tab=t.0#heading=h.m30k825hwucj">here.</a> </li></ul><h2>Hi There!</h2>We’re hiring a Senior Product Manager to lead two critical teams, our Developer Platform and Scout teams. These are the core tools that enable our integration ecosystem to grow, scale, and evolve—with less manual effort and more intelligence.In this role, you’ll shape how developers (internal and external) build and maintain integrations on Zapier. You’ll own proven, widely used platform capabilities—and pair them with new AI-powered tools that help authors move faster, avoid breakage, and automate more of the build lifecycle. Your work will make integration development easier, smarter, and 10x more scalable.If you’re excited by developer platforms, shipping with engineers, and building the tools that power the rest of the product, you’ll love this role.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Technically fluent. You’ve been an engineer or worked closely with developer products. You’re comfortable discussing APIs, SDKs, and tooling trade-offs with engineering.</li><li>Energized by platform impact. You thrive when success means empowering thousands of integration builders, both internal engineers and external partners, to move faster and build better.</li><li>Experienced with mature products. You know how to navigate the complexity of long-lived platforms, balancing incremental improvement with bold upgrades while maintaining reliability for a massive existing ecosystem.</li><li>A natural influencer. You can get cross-functional teams and stakeholders to buy in, align on what’s best for the entire integration ecosystem, and build together.</li><li>Comfortable with the innovation spectrum. You can seamlessly move between optimizing proven platform tools and pioneering experimental AI workflows, understanding how they complement each other in service of the same mission.</li><li>Product-minded platform thinker. You excel at understanding how internal products evolve and translating those needs into upstream platform capabilities, preventing downstream teams from building workarounds for problems better solved at the platform level. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Own the complete integration development lifecycle by evolving Zapier’s Developer Platform (improving integration tooling, enabling partner-owned integration maintenance, reducing bugs) while simultaneously pioneering AI-powered development acceleration through Scout.</li><li>Drive a unified product vision that connects mature platform capabilities with emerging AI tools, ensuring new innovations enhance rather than fragment the developer experience.</li><li>Partner with engineering to deliver reliable, scalable systems that serve both immediate platform needs and long-term ecosystem automation goals.</li><li>Rally other squads around shared platform goals, selling the vision of intelligent, self-improving integration tooling, building consensus, and driving collaborative delivery.</li><li>Translate complex technical opportunities into compelling product cases that demonstrate how platform stability and AI innovation create compound value for our 8,000+ app ecosystem.</li><li>Define success metrics across the full spectrum—from platform reliability and developer productivity to AI automation effectiveness—and adapt roadmaps to ensure maximum impact.</li><li>Act as the primary liaison between internal product teams and the Developer Platform, proactively identifying when multiple teams are solving similar problems independently and consolidating those solutions into shared platform capabilities.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Manager, Dev Platform & Scout

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas At Zapier, we're on a mission to make automation work for everyone. That means building products that empower people to do more with less and designing systems that scale as our users grow. Zapier’s AI Orchestration Zone is building the infrastructure that will power the next era of automation. Currently, we are hiring for multiple teams within the zone:Zapier MCP Zapier's MCP team is building our own Model Context Protocol (MCP) — an open standard designed to let AI agents seamlessly reason, act, and orchestrate workflows across Zapier’s 8,000+ integrations. The MCP team is specifically looking for folks with strong backend expertise.Agents Zapier’s Agents Team is building one of the most transformative products in the company’s history — Zapier Agents, an AI-powered automation assistant that helps users delegate work across 8,000+ apps using natural language and real user workflows The Agents team is looking for engineers with a balanced skill set across both frontend and backend, as well as those who bring deeper expertise on the backend. We’re looking for a Senior Backend Engineers as well as Senior Full Stack Engineers (frontend and backend) to join our team. If you're excited about creating developer experiences and integration pathways for AI-driven systems - and you thrive at the intersection of cutting-edge AI tools and reliable platform engineering - this could be your next role.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re a full-stack builder. You’ve developed and maintained production systems end-to-end. You’re comfortable writing frontend interfaces (React/Next.js preferred) and backend services (Python or Node.js ideal), and you’re not afraid to go deep into API design, database modeling, or CI/CD pipelines.</li><li>You understand and leverage AI tooling. You know how to use AI tools to accelerate your own development process (e.g. GitHub Copilot, Cursor), and you also get excited about building systems that enable others to use AI effectively. You’ve worked with or implemented components like model context protocol or agent frameworks.</li><li>You thrive on platform thinking. You’ve built or contributed to platform products before, with a focus on extensibility, documentation, and robust foundations. You can make the complex simple for our customers.</li><li>You lead with empathy and curiosity. You continuously seek context, ask great questions, and stay oriented to the bigger picture.</li><li>You bias toward action, especially when next steps aren’t obvious. You create structure, clarity, and momentum for the team surrounding your projects. You’re pragmatic and know when to ship fast and iterate - and when to sweat the details.</li><li>You demonstrate an ownership mindset. You take initiative without needing top-down direction, but you’re also an effective communicator who can bring others with you. You have sound judgment, and balance user needs, technical constraints, and product goals in your decisions.</li><li>You’re a self-starter who is comfortable with ambiguity. You can turn loosely defined problems into concrete action, you follow through on commitments, and you surface blockers early to recruit help defining solutions.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Design and implement features that allow third-party AI agents to connect with Zapier’s platform and run activities for end-users across 8,000+ applications.</li><li>Build and maintain tools and SDKs that help third-party developers quickly integrate with Zapier for an intuitive end-user experience.</li><li>Establish and evolve our Model Context Protocol implementation - enabling intelligent, multi-step workflows derived from natural language.</li><li>Collaborate closely with internal AI experts and partner teams to shape our collective future in agent-based automation.</li><li>Own projects end-to-end, from solution design to implementation, testing, and post-launch support.</li><li>Contribute to a culture of learning, experimentation, and continuous improvement.</li></ul><h3>The Stack You’ll Work With</h3>We don’t expect you to know everything, but experience with some of the following is helpful:<ul style="min-height:1.5em"><li>Backend: Python, FastAPI, Node.js</li><li>Frontend: React, TypeScript, Next.js</li><li>Datastores: Postgres, Redis</li><li>Dev Tools: GitHub Actions, Docker, Kubernetes, Terraform</li><li>AI/LLM: OpenAI API, Anthropic API, LangChain, semantic search, vector databases</li><li>Developer Experience: SDK authoring, API documentation, onboarding flows</li></ul><h3>How We Work</h3>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer (AI Orchestration Zone, Backend Leaning)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas Zapier’s Agents Team is building one of the most transformative products in the company’s history — Zapier Agents, an AI-powered automation assistant that helps users delegate work across 8,000+ apps using natural language and real user workflows.We’re hiring Senior Full Stack Engineers (frontend leaning) to help take this product from powerful prototype to intuitive, reliable, and production-scale experience. You’ll collaborate closely with AI experts, product managers, designers, and platform engineers to bring LLM-native workflows to life — with users and usability always at the center.Zapier Agents is a new and fast-moving product at the intersection of AI, automation, and product-led growth. In this role, you’ll:<ul style="min-height:1.5em"><li>Design and build features that allow users to delegate tasks and orchestrate workflows using natural language</li><li>Contribute to backend systems that manage agent memory, reasoning, execution, and system integrations</li><li>Build and refine user-facing features and interfaces for initiating, monitoring, and guiding agent behavior</li><li>Collaborate with AI and platform teams to connect Zapier Agents with core orchestration infrastructure</li><li>Own projects end-to-end — from scoping and architecture to implementation, testing, and support</li><li>Improve developer experience, observability, and deployment pipelines as the product matures</li></ul>If you’re excited about building real-world applications of AI (not just demos), working across the stack, and shaping the future of autonomous agents in automation — we’d love to hear from you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>We’re looking for frontend leaning fullstack engineers who bring:<ul style="min-height:1.5em"><li>6+ years of experience building and maintaining production web applications, including 2+ years in a senior-level role</li><li>Experience working across the stack — with React/TypeScript/Next.js on the frontend and Python or Node.js on the backend</li><li>Comfort designing and consuming REST APIs, managing state, and working with real-time user interactions</li><li>Familiarity with LLM-powered systems, semantic search, or AI orchestration frameworks is a plus</li><li>Experience with PostgreSQL, Redis, Kafka/SQS, or other modern backend infrastructure</li><li>You lead with curiosity, pragmatism, and clarity — especially in fast-evolving, ambiguous spaces</li><li>You’re user- and outcome-oriented: you care about building the right thing, not just the technically elegant one</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>Things You’ll Do</h2>Zapier Agents is one of the most strategically important products in our roadmap — and one of the most ambitious. As a Senior Engineer on this team, you’ll be part of defining what it means for users to get work done through intelligent agents:<ul style="min-height:1.5em"><li>Help move a critical AI product from prototype to scale — shaping core experiences in the process</li><li>Collaborate with design, product, and AI leadership to make Agents more intuitive, trustworthy, and effective</li><li>Work on an LLM-powered system that spans reasoning, memory, and execution across thousands of integrations</li><li>Be part of a deeply cross-functional, high-ownership team with visibility across the company</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer (AI Orchestration Zone, Frontend Leaning)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas <h2>Hi there!</h2>Zapier’s Integration Platform Zone is the engine that connects Zapier to the outside world. We’re responsible for building, maintaining, and evolving the systems behind the thousands of integrations our customers rely on — and preparing those integrations for a new era of AI-powered automation.We’re hiring a Sr. Backend Engineer to help us build, expand and fix integrations, with a focus on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/apps/categories/ai-tools">AI integrations</a>. Also, this team is in charge of the <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/apps/categories/zapier-tools">by Zapier tools</a> which are a core component of the Zapier workflow. This team has a close relationship with top stakeholders in the industry to keep up with the new AI apps launched every day. This role offers a unique opportunity to guide a team working on high-visibility, high-impact projects that are fundamental to Zapier's mission of democratizing automation.Our mission is to make Zapier the best-connected automation platform in the world — especially for AI and enterprise users. The Integration Platform Zone is responsible for:<ul style="min-height:1.5em"><li>Creating and maintaining high-quality integrations across key third-party platforms</li><li>Building infrastructure to support AI-native workflows and smart, composable apps</li><li>Supporting integration health and quality across our catalog, ensuring every automation works as expected</li><li>Powering initiatives like Zapier Copilot, By Zapier apps, new AI integrations, and MCP integrations.</li></ul><h2>As a Backend Engineer in the Integration Platform Zone, you’ll:</h2><ul style="min-height:1.5em"><li>Build, expand and maintain integrations</li><li>Contribute to platform-wide initiatives that make integrations easier to build, test, and maintain</li><li>Improve observability and reliability across integration infrastructure at scale</li><li>Build APIs and backend systems that support integration development, health monitoring, and orchestration</li><li>Support the launch of AI-driven features and help integrate LLM-friendly capabilities across the integration layer</li><li>Work cross-functionally with product, design, and data teams to ship impactful features</li></ul>We’re a globally distributed team, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>We’re looking for backend engineers who bring:<ul style="min-height:1.5em"><li>5+ years of experience building and maintaining backend systems in production</li><li>Experience with Typescript or JavaScript and Python (Django preferred) ideally</li><li>Experience building integrations, APIs, SDKs, or development platforms</li><li>Experience building AI tools or consuming AI products as a power user (configuring agents, MPC servers, LLMs, etc.)</li><li>Familiarity with monitoring and observability tools like Grafana, Prometheus, Databricks or Datadog</li><li>Familiarity with cloud infrastructure (e.g., AWS) and CI/CD pipelines</li><li>Some familiarity with event-based architectures and tools like Kafka, SQS, or similar</li><li>Some familiarity experience with relational databases (e.g., MySQL, PostgreSQL) and performance tuning</li><li>You value collaboration, pairing, and async communication in a remote team environment</li><li>You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences</li><li>You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer (Integration Platform Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas, ANZ<h2>Hi there!</h2>Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience.We’re hiring Sr. Backend Engineers and Sr. Fullstack Engineers (backend-leaning) to join several high-impact teams in the Workflow Zone. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.The Workflow Zone is where Zapier’s automation magic happens. This zone owns the product experience and execution engine behind creating, running, and debugging workflows (Zaps). We’re focused on building powerful, flexible tools that help individuals and teams automate their work with speed and confidence.As automation use cases grow more complex—especially for Enterprise users—we’re evolving the platform to support more sophisticated logic, scalable execution, and AI-native experiences. This means:<ul style="min-height:1.5em"><li>Building intuitive and resilient workflow authoring experiences</li><li>Expanding execution capabilities and logic primitives</li><li>Introducing AI-powered tools for creation and troubleshooting</li><li>Improving reliability, observability, and control across the system</li></ul>We’re currently hiring for several teams across the zone, including:<ul style="min-height:1.5em"><li>Editor Creation</li><li>Troubleshooting</li><li>Runner</li><li>Workflow Capabilities</li></ul>The Editor Creation team is reinventing how users build automations—laying the groundwork for a faster, smarter, and more intuitive workflow authoring experience. Rather than iterating on legacy patterns, this team is redesigning the editor's foundations to support new paradigms like AI-assisted creation and more advanced configuration options.In this role, you’ll:<ul style="min-height:1.5em"><li>Redesign and modernize the Zap creation experience with performance, clarity, and scale in mind</li><li>Build flexible UI components and configuration flows that support both no-code and AI-assisted automation</li><li>Contribute to foundational infrastructure that enables new editor paradigms and future UX modularity</li><li>Collaborate across Product and Design to streamline the journey from idea to working automation</li></ul>The Troubleshooting team ensures automations run smoothly—and when they don’t, users have the tools to understand why. This team is focused on preventing, detecting, and resolving workflow errors with clarity and speed.In this role, you’ll:<ul style="min-height:1.5em"><li>Build systems that proactively detect, surface, and explain errors in user workflows</li><li>Design clear, actionable debugging experiences to help users fix issues faster</li><li>Collaborate with Support to turn customer pain points into product improvements</li><li>Strengthen the zone’s culture of reliability, observability, and resilience</li></ul>If you enjoy solving messy problems, closing feedback loops, and turning complexity into clarity for users, this is a team where you’ll thrive.The Runner team is responsible for reliably executing Zaps—fast. We’re focused on the core infrastructure that powers Zapier’s workflows, including scaling for high volume and reducing latency across millions of executions daily.In this role, you’ll:<ul style="min-height:1.5em"><li>Develop and maintain Zapier’s execution engine, scaling it to handle millions of daily runs</li><li>Improve system performance, reduce latency, and strengthen failure handling</li><li>Design and implement execution primitives that power reliable automation</li><li>Collaborate across infrastructure, product, and platform teams on core system design</li></ul>This is a foundational team at the platform layer—ideal for engineers who like deep technical challenges and shipping resilient, high-scale services.The Workflow Capabilities team expands what workflows can do. We’re building system-level enhancements like branching logic, enterprise-aware rollouts, and smarter automation primitives that support more dynamic use cases.In this role, you’ll:<ul style="min-height:1.5em"><li>Build foundational logic tools like branching, conditional execution, and looping</li><li>Design and maintain system-level Zaps that power internal automation at Zapier</li><li>Partner with teams across the company to deliver reusable workflow primitives</li><li>Enhance configuration and control surfaces to support power users and enterprise scenarios</li></ul>This team operates at the intersection of flexibility and stability. If you’re excited about enabling new user possibilities through foundational platform work, this is a team where you’ll make an outsized impact.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>7+ years of professional experience developing software, including at least 2 years in a senior-level role</li><li>Strong backend experience, ideally in Python and Django and/or TypeScript and Node.js, building reliable, scalable, and observable services</li><li>For Full Stack roles: Advanced experience with React (and ideally frameworks like Next.js); you’re confident working across the stack and delivering cohesive user experiences</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and the ability to model, query, and optimize data effectively</li><li>Experience designing and consuming RESTful APIs, building event-driven systems, and working with data integrations across services</li><li>Proven ability to lead complex technical projects—owning design decisions, balancing tradeoffs, and guiding implementation across multiple contributors</li><li>You proactively coach and support teammates, foster growth through mentorship, and contribute to a culture of feedback and continuous improvement</li><li>You navigate ambiguity with confidence—able to clarify priorities, align stakeholders, and drive toward meaningful outcomes even when goals shift</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer, Fullstack or Backend (Workflow Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: August 19th 2025Location: Americas - North, Central and South America<h2>Hi there!</h2><h2>💬 TL;DR</h2>For years, Zapier has been the go-to automation platform for individual creators and small teams. Now, we’re focused on unlocking the massive potential of Enterprise customers—organizations with dozens, hundreds, or even thousands of employees. These companies already understand the value of automation. What they need is scale, control, visibility, and trust in the tools they use.We’re moving upmarket because:<ul style="min-height:1.5em"><li>Enterprises form long-term, high-value partnerships</li><li>Solving problems for one often unlocks value for many</li><li>They demand premium features—and are willing to invest in them</li></ul>This evolution fits squarely with our mission: make automation work for everyone—and now, that includes some of the world’s biggest companies.Zapier is actively hiring multiple engineers across our Enterprise zone, including Senior Full Stack Engineers (who are backend leaning) and Senior Backend Engineers to join several high-impact teams.We’re currently hiring for four key teams:<ul style="min-height:1.5em"><li>Enterprise Experience</li><li>Enterprise Response</li><li>Identity Platform</li><li>Asset Management</li></ul>The Enterprise Experience team is writing the playbook, not just iterating on one. Some foundational projects we’re tackling include:<ul style="min-height:1.5em"><li>Building the first dedicated user flows for enterprise admins and builders</li><li>Creating core features like:<ul style="min-height:1.5em"><li>Hierarchical account management</li><li>Cross-org visibility into usage and assets</li><li>User provisioning and permissions transfer</li><li>Alerts, dashboards, audit logs, and more</li></ul></li></ul>The Enterprise Response team keeps our systems resilient and reliable for millions of users—especially when it matters most.In this role, you’ll:<ul style="min-height:1.5em"><li>Lead responses to critical incidents and customer-impacting events</li><li>Work directly with enterprise customers</li><li>Collaborate across engineering, product, and support to solve urgent problems</li><li>Build internal tools and improve core product features based on real-world feedback</li></ul>This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service. If you thrive on solving complex problems, working hands-on with users, and making a company-wide impact, we’d love to have you join us.The Identity Platform team is a mission-critical team at Zapier, building the core Identity Platform that powers secure user authentication, user provisioning, and role management across our entire product suite. As the backbone of access and permissions for millions of users, we design intuitive, API-first solutions that enable enterprise customers to seamlessly onboard and offboard users, configure granular access permissions, and manage roles for fine-grained control over account ownership and security. Our work is essential to delivering a seamless, secure experience for both admins, members, and end users—and to Zapier’s ongoing success and growth. The Asset Management team is responsible for building and scaling the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. You will be responsible for architecting and deepening enterprise-grade Platform APIs to manage assets across multiple products, ensuring consistency, reliability, and performance at scale for all of our customers. In this role, you’ll:<ul style="min-height:1.5em"><li>Design and implement scalable backend architecture and APIs for asset cataloguing, ownership, and security</li><li>Build intuitive, unified interfaces for organizing, transferring, and governing assets across accounts and products</li><li>Drive technical alignment with senior leaders and stakeholders across the organization</li><li>Deliver fast-paced solutions and POCs, prioritizing impact over deep polish, while balancing short-term execution with long-term technical vision</li><li>Tackle challenges in data standards, compliance automation, and cross-product integrations</li></ul>This team is central to Zapier’s multi-product strategy, unlocking faster product onboarding, reducing manual support burden, and delivering key enterprise capabilities.These roles are instrumental in unlocking the full potential of Enterprise admins and builders across Zapier’s product and will directly drive higher sales of our premium plans in the near future. This is a high impact, high reward role that will include far reaching features, new challenges, and close connection to customers each day.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>🚀 High Visibility, High Impact</h2>If you’re someone who thrives on ambitious goals and meaningful work, this is the team for you:<ul style="min-height:1.5em"><li>Work on high-impact features that directly influence premium plan sales and help close strategic enterprise deals.</li><li>Collaborate cross-functionally with Product, Design, Revenue, Support, and GTM teams.</li><li>Work in a high-visibility area with strong leadership support and a clear growth path for engineers.</li><li>Play a key role in Zapier’s growth trajectory—you’re not a cog in a machine, you’re part of the engine.</li></ul><h2>🔍 About You</h2>We’re looking for experienced and motivated engineers who bring:<ul style="min-height:1.5em"><li>6+ years of professional experience, including 2+ years at a senior level.</li><li>At least 4 years dedicated to building and refining web-based software products.</li><li>Strong backend skills, with experience ideally in Python, Django, Node.js, MySQL, PostgreSQL, and AWS. Familiarity with tools like GitLab, Kubernetes, and Terraform is a plus.</li><li>For our Full Stack roles - we are looking for Full Stack comfort—you’re primarily a backend expert but can contribute to frontend work (React). </li><li>Experience with event-driven systems and platform thinking. You’ve built scalable tools that help other teams move faster and simpler. You’re familiar with systems like Kafka, SQS, and Fastify, and you’ve worked with observability tools like Datadog, Grafana, and Graylog</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer (Enterprise Zone) Multiple Roles

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 9/10/25Location: Americas <h2>Hi there!</h2>Zapier is on a mission to make automation for everyone, everywhere. To do that, we’re building a brand-new SDK that empowers developers inside and outside Zapier to create, extend, and scale automations seamlessly. As one of the foundational members of the SDK team, you’ll help design, build, and scale this platform from the ground up, balancing the needs of our internal engineering teams and external developer community.This role is ideal for a strong full-stack engineer who thrives on building at scale, cares deeply about developer experience, and wants to have a lasting impact on Zapier’s platform and ecosystem.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Design &amp; Build the SDK: Architect and implement core features of Zapier’s new SDK, ensuring it’s scalable, intuitive, and extensible.</li><li>Support Developer Experience: Create documentation pipelines, testing frameworks, and CI/CD processes that make the SDK reliable and easy to use.</li><li>Balance Internal &amp; External Needs: Build infrastructure that supports both Zapier engineers and external developers, focusing on ergonomics, reliability, and scale.</li><li>Establish Foundations: Define best practices, coding standards, and release processes for the SDK team.</li><li>Collaborate Across Teams: Work with platform, infra, and product engineering teams to integrate the SDK seamlessly into Zapier’s ecosystem.</li><li>Mentor &amp; Lead Projects: Take ownership of complex initiatives, guide technical direction, and support the growth of peers on the team.</li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>SDK / Developer Platform Experience: You’ve built or contributed to developer platforms, SDKs, or open-source tools (preferably published to npm, PyPI, or similar registries). You understand how to design intuitive APIs and create great developer experiences.</li><li>Full-Stack Expertise: You’re comfortable working across the stack; building front-end components, backend services, and the APIs that connect them. You have experience with API gateways and integration points, especially in the context of SDKs and developer tooling.</li><li>Authentication Experience: You have hands-on experience with OAuth, API keys, JWTs, and related auth patterns essential to SDKs and APIs.</li><li>Language Proficiency: You’re comfortable with TypeScript and Python, and can work across multiple stacks and toolchains.</li><li>Scale, Reliability &amp; Customer Mindset: You design systems to scale reliably, but also think carefully about how those systems are released to real customers. You prioritize developer experience, usability, and feedback loops so that both internal teams and external users can succeed.</li><li>Internal &amp; External Empathy: You can gather requirements from internal Zapier teams while keeping in mind the needs of external developers and customers.</li><li>Collaborative Approach: You work well with senior engineers, platform teams, and other specialists, and you’re comfortable asking questions, sharing ideas, and learning from others.</li><li>Remote-Ready: You excel in asynchronous communication and self-manage effectively in a fully remote, distributed team.</li><li>Adaptable: You’ve worked in fast-moving environments and can adjust processes and tools as the product and team evolve.</li></ul>Nice To Have<ul style="min-height:1.5em"><li>Standards &amp; Code Generation: You have experience with OpenAPI specifications and have explored SDK code generation from specs or intermediary formats.</li><li>Feedback &amp; Telemetry: Familiarity with collecting telemetry or usage metrics from SDKs to inform product improvements.</li><li>Cross-Codebase Contributions: Comfort contributing changes to adjacent codebases to improve APIs that SDKs rely on.</li></ul><h2>What We’re Working On</h2><ul style="min-height:1.5em"><li>First-Generation SDK: Designing the architecture and first release of Zapier’s SDK.</li><li>Path to External Publishing: Creating the infrastructure, tooling, and processes to publish the SDK externally so developers outside Zapier can consume it easily and reliably.</li><li>Streamlined API Availability: Making Zapier’s other APIs more accessible and consistent by exposing them through the SDK and related developer tooling.</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Software Engineer (Product Platform Zone, Backend Leaning)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas, ANZ, Europe<h2>Hi there!</h2>Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience.We’re hiring Backend Engineers and Fullstack Engineers (backend-leaning) to join several high-impact teams in the Workflow Zone. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.The Workflow Zone is where Zapier’s automation magic happens. This zone owns the product experience and execution engine behind creating, running, and debugging workflows (Zaps). We’re focused on building powerful, flexible tools that help individuals and teams automate their work with speed and confidence.As automation use cases grow more complex—especially for Enterprise users—we’re evolving the platform to support more sophisticated logic, scalable execution, and AI-native experiences. This means:<ul style="min-height:1.5em"><li>Building intuitive and resilient workflow authoring experiences</li><li>Expanding execution capabilities and logic primitives</li><li>Introducing AI-powered tools for creation and troubleshooting</li><li>Improving reliability, observability, and control across the system</li></ul>We’re currently hiring for several teams across the zone, including:<ul style="min-height:1.5em"><li>Editor Creation</li><li>Troubleshooting</li><li>Runner</li><li>Workflow Capabilities</li></ul>The Editor Creation team is reinventing how users build automations—laying the groundwork for a faster, smarter, and more intuitive workflow authoring experience. Rather than iterating on legacy patterns, this team is redesigning the editor's foundations to support new paradigms like AI-assisted creation and more advanced configuration options.In this role, you’ll:<ul style="min-height:1.5em"><li>Redesign and modernize the Zap creation experience with performance, clarity, and scale in mind</li><li>Build flexible UI components and configuration flows that support both no-code and AI-assisted automation</li><li>Contribute to foundational infrastructure that enables new editor paradigms and future UX modularity</li><li>Collaborate across Product and Design to streamline the journey from idea to working automation</li></ul>The Troubleshooting team ensures automations run smoothly—and when they don’t, users have the tools to understand why. This team is focused on preventing, detecting, and resolving workflow errors with clarity and speed.In this role, you’ll:<ul style="min-height:1.5em"><li>Build systems that proactively detect, surface, and explain errors in user workflows</li><li>Design clear, actionable debugging experiences to help users fix issues faster</li><li>Collaborate with Support to turn customer pain points into product improvements</li><li>Strengthen the zone’s culture of reliability, observability, and resilience</li></ul>If you enjoy solving messy problems, closing feedback loops, and turning complexity into clarity for users, this is a team where you’ll thrive.The Runner team is responsible for reliably executing Zaps—fast. We’re focused on the core infrastructure that powers Zapier’s workflows, including scaling for high volume and reducing latency across millions of executions daily.In this role, you’ll:<ul style="min-height:1.5em"><li>Develop and maintain Zapier’s execution engine, scaling it to handle millions of daily runs</li><li>Improve system performance, reduce latency, and strengthen failure handling</li><li>Design and implement execution primitives that power reliable automation</li><li>Collaborate across infrastructure, product, and platform teams on core system design</li></ul>This is a foundational team at the platform layer—ideal for engineers who like deep technical challenges and shipping resilient, high-scale services.The Workflow Capabilities team expands what workflows can do. We’re building system-level enhancements like branching logic, enterprise-aware rollouts, and smarter automation primitives that support more dynamic use cases.In this role, you’ll:<ul style="min-height:1.5em"><li>Build foundational logic tools like branching, conditional execution, and looping</li><li>Design and maintain system-level Zaps that power internal automation at Zapier</li><li>Partner with teams across the company to deliver reusable workflow primitives</li><li>Enhance configuration and control surfaces to support power users and enterprise scenarios</li></ul>This team operates at the intersection of flexibility and stability. If you’re excited about enabling new user possibilities through foundational platform work, this is a team where you’ll make an outsized impact.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>5+ years of professional experience developing software, with a strong emphasis on backend systems.</li><li>Backend experience in Python and Django, building APIs and backend services that are reliable and performant.</li><li>For Full Stack roles: Solid experience with React (and ideally frameworks like Next.js); you’re comfortable contributing to frontend systems when needed.</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and an understanding of how to design efficient data models.</li><li>Comfort working with APIs and integrations, including RESTful APIs, webhooks, and data transformation across services.</li><li>A practical mindset around observability and performance, with familiarity in tools like Datadog, Graylog, or similar.</li><li>You value collaboration, pairing, and async communication in a remote team environment.</li><li>You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences.</li><li>You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out.</li><li>You’re versatile and comfortable navigating across codebases, services, or developer workflows to help the team succeed.</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Software Engineer, Fullstack or Backend (Workflow Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/19/25Location: Americas <h2>Hi there!</h2>Zapier’s Integration Platform Zone is building the connective tissue for a smarter, more powerful automation platform — one that’s ready for AI-native workflows, enterprise scale, and a new generation of integrations.We’re hiring a Fullstack Engineer (backend-leaning) to help us improve the infrastructure and developer experience that supports Zapier’s integrations. You’ll contribute to internal tooling, user-facing surfaces, and backend services that support app developers, internal product teams, and the broader Zapier ecosystem.If you love designing intuitive systems, working across the stack (with a tilt toward backend), and enabling automation at scale — this is the team for you.Our mission is to make Zapier the most connected, enterprise-ready AI orchestration platform in the world. That means:<ul style="min-height:1.5em"><li>Building high-quality, AI-optimized integrations</li><li>Supporting automation builders through better integration surfaces and dev tools</li><li>Maintaining a scalable backend that powers both partner apps and our internal platform</li><li>Enabling features like Zapier Copilot, multi-result search actions, and developer orchestration tooling</li></ul>We prioritize quality, reusability, and developer experience — not just scale for scale’s sake.<h2>As a Fullstack Engineer in the Integration Platform Zone, you’ll:</h2><ul style="min-height:1.5em"><li>Build and maintain internal tools, APIs, and user interfaces that support integration development and management</li><li>Work primarily in backend systems, with the ability to contribute to frontend code (React, TypeScript) as needed</li><li>Improve and modernize legacy systems tied to integrations, orchestration, or developer workflows</li><li>Collaborate with platform and product teams to build reusable features used by integration developers and internal squads</li><li>Partner with AI and infrastructure teams to support code generation, structured outputs, and test automation</li><li>Help define and implement improvements to our developer-facing surfaces, including dashboards and docs</li></ul><ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>We’re looking for engineers who bring:<ul style="min-height:1.5em"><li>3+ years of experience building and maintaining production systems</li><li>Strong backend experience using Python (Django preferred), Node.js, or similar frameworks</li><li>Familiarity with frontend tools like React and TypeScript, and a willingness to contribute as needed</li><li>Experience designing and consuming REST APIs, event-based systems, and scalable backend workflows</li><li>Comfort working across cloud environments, CI/CD pipelines, and observability stacks</li><li>Interest in building for internal developer experience and platform scalability</li><li>You value collaboration, pairing, and async communication in a remote team environment</li><li>You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences</li><li>You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>High Visibility, High Impact</h2>This role sits at the core of Zapier’s long-term platform vision. In this role, you’ll:<ul style="min-height:1.5em"><li>Ship improvements that directly affect how Zapier builds and maintains integrations</li><li>Contribute to surfaces and tooling used by our internal teams and third-party developers</li><li>Help prepare Zapier’s platform for LLM-driven orchestration and smarter automation</li><li>Influence the architecture and developer experience that powers the Zapier ecosystem</li></ul>Join us in building the future of integration — and enabling automation for millions.<h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Software Engineer, Fullstack (Integration Platform Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/26/25Location: Americas<h2>Hi there!</h2>Zapier's Growth Zone is accelerating the expansion engine for a more accessible, viral automation platform — one that drives user activation and unlocks automation for millions of new users worldwide.We're seeking a collaborative Full Stack Software Engineer (L2) to join our growing engineering team. In this role, you'll embrace an AI-first development approach, using artificial intelligence tools to build, debug, and QA features more efficiently and effectively. You'll work across our entire technology stack, building experiments and features while leveraging AI to enhance every aspect of your development workflow. You'll collaborate closely with cross-functional teams to ship code that serves to support Zapier’s customers in their quest to automate everything.This position is perfect for an early-career engineer who wants to grow their skills in a fast-paced, remote-first environment while adopting modern AI-powered development practices to build automation features and run experiments.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>What You'll Do</h2>Core Development Responsibilities:<ul style="min-height:1.5em"><li>Build and maintain full-stack features using JavaScript, Node.js, React, and Next.js.</li><li>Develop experiments and A/B tests using experimentation platforms like Split to optimize user experiences</li><li>Build and maintain APIs that support the Growth zone and its initiatives</li><li>Collaborate with Product, Design, and UX teams to create intuitive user experiences</li><li>Write comprehensive tests using Jest, Vitest, Playwright, and other testing frameworks to ensure code reliability</li></ul>AI-First Development Approach:<ul style="min-height:1.5em"><li>Use AI tools as your primary development workflow for coding, debugging, and testing</li><li>Leverage AI-powered IDEs, code completion, and automated refactoring tools to accelerate development</li><li>Employ AI-assisted debugging and error detection to identify and resolve issues faster</li><li>Utilize AI for automated test generation, code review, and quality assurance processes</li><li>Apply AI tools for code optimization, performance analysis, and technical documentation</li><li>Build traditional features and experiments more efficiently through AI-enhanced development practices</li></ul>Collaboration &amp; Growth:<ul style="min-height:1.5em"><li>Collaborate with other engineers at Zapier on AI-first best practices and provide recommendations for shared prompt libraries</li><li>Participate in code reviews, pair programming, and team discussions</li><li>Work from well-refined tasks and contribute to breaking down larger projects</li><li>Provide regular updates on progress and proactively seek help when encountering blockers</li><li>Learn from senior engineers through mentoring and knowledge-sharing sessions</li></ul>Technical Execution:<ul style="min-height:1.5em"><li>Consistently meet objectives for assigned tasks and stories, ensuring results meet customer needs</li><li>Work on problems where the solution direction is clear, figuring out implementation details</li><li>Provide reasonable project estimates and identify potential risks or unknowns</li><li>Handle most technical challenges independently, escalating complex issues appropriately</li></ul><h2>About You</h2>Technical Skills:<ul style="min-height:1.5em"><li>1-3 years of professional software development experience</li><li>Experience using AI development tools (GitHub Copilot, ChatGPT, Claude, Cursor, Windsurf, etc.) for coding and debugging</li><li>Proficiency in JavaScript/TypeScript, HTML, and CSS</li><li>Experience with React and Next.js</li><li>Experience with backend technologies (Python, Node.js, or similar)</li><li>Understanding of API design and integration</li><li>Experience with experimentation platforms such as Split</li><li>Knowledge of testing frameworks (Jest, Vitest, and Playwright)</li></ul>Core Competencies:<ul style="min-height:1.5em"><li>Problem-Solving: You can work from clear task specifications and break down complex problems into manageable components</li><li>Collaboration: You understand that modern software development is a team sport and actively participate in collaborative processes</li><li>Learning Mindset: You're eager to learn new technologies and aren't afraid to dive into unfamiliar codebases or tools</li><li>Communication: You provide clear updates on your progress and ask for help when needed</li><li>Customer Focus: You connect your work to customer outcomes and understand how your code impacts user experiences</li></ul>Personal Qualities:<ul style="min-height:1.5em"><li>You're excited about using AI tools to become a more efficient and effective developer</li><li>You're comfortable with AI-assisted coding but understand the importance of code review and testing</li><li>You're interested in experimenting with new development approaches and tools</li><li>You have strong attention to detail and take ownership of your work</li><li>You're passionate about making technology more accessible to non-technical users</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

AI-First Full Stack Software Engineer (Growth & Revenue Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 9/9/25Location: Americas<h2>Hi there!</h2>Zapier’s Revenue Zone is where product meets payments — and where customers truly experience the value of Zapier. Whether they’re choosing a plan, managing their subscription, or checking usage, we believe those moments should feel effortless, transparent, and trustworthy.We’re hiring a Fullstack Engineer to help us build and evolve the infrastructure behind these moments. You’ll work on the systems that power billing, payments, plan selection, usage tracking, and more — and play a critical role in making these experiences reliable, flexible, and user-friendly.If you’re excited to build systems that directly influence how millions of users access Zapier and help ensure our business continues to grow sustainably — this is the role for you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>The Revenue Zone owns how Zapier is packaged, priced, and purchased — and how those systems evolve with our customers.We work across two cross-functional teams:<ul style="min-height:1.5em"><li>Team Payments builds the systems behind billing, invoicing, subscription management, and payment processing. Their work ensures customers can reliably pay for Zapier — and get the value they expect.</li><li>Team Catalog focuses on how we present pricing, help customers choose the right plan, and support internal tooling for packaging and offers.</li></ul>Together, we build and maintain the infrastructure that supports pricing, payments, subscriptions, and customer visibility into their accounts — while keeping reliability, performance and clarity top of mind<h2></h2><h2>As a Fullstack Engineer in the Revenue Zone, you’ll:</h2><ul style="min-height:1.5em"><li>Build and maintain pricing and plan selection UIs</li><li>Develop backend services that manage subscriptions, usage tracking, and payment flows</li><li>Collaborate with design, product, and data to deliver performant, user-centered experiences</li><li>Work across the stack to modernize legacy systems and improve platform scalability</li><li>Help define new interfaces between systems — e.g., billing APIs, pricing engines, entitlements, plan change workflowsensure code reliability</li></ul><h2>High Visibility, High Impact</h2>The Revenue Zone is responsible for the experience every paying customer has with Zapier — and that means your work directly supports the company’s business growth.This is an opportunity to:<ul style="min-height:1.5em"><li>Ship features that improve transparency, reliability, and flexibility in how customers pay for Zapier</li><li>Modernize the tech stack behind core billing and packaging infrastructure</li><li>Collaborate with Product, Finance, and Support teams to reduce friction and drive adoption</li><li>Contribute to a high-delivery team that values fast feedback and continuous improvement</li></ul><h2>About You</h2>We’re looking for experienced fullstack engineers who bring:<ul style="min-height:1.5em"><li>3+ years of experience building and maintaining production web applications</li><li>Strong knowledge in JavaScript/TypeScript and React, with experience building responsive interfaces</li><li>Solid experience building backend APIs with Python (Django preferred)</li><li>Familiarity with PostgreSQL, Redis, and cloud environments like AWS</li><li>Experience integrating with payment systems, third-party APIs, or billing platforms is a plus</li><li>You value collaboration, pairing, and async communication in a remote team environment</li><li>You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences</li><li>You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Software Engineer, Frontend & Backend leaning Fullstack (Growth & Revenue Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/26/25Location: Americas, ANZ <h2>Hi there!</h2>Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience.We’re hiring Frontend Engineers to join several high-impact teams in the Workflow Zone. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.The Workflow Zone is where Zapier’s automation magic happens. This zone owns the product experience and execution engine behind creating, running, and debugging workflows (Zaps). We’re focused on building powerful, flexible tools that help individuals and teams automate their work with speed and confidence.As automation use cases grow more complex—especially for Enterprise users—we’re evolving the platform to support more sophisticated logic, scalable execution, and AI-native experiences. This means:<ul style="min-height:1.5em"><li>Building intuitive and resilient workflow authoring experiences</li><li>Expanding execution capabilities and logic primitives</li><li>Introducing AI-powered tools for creation and troubleshooting</li><li>Improving reliability, observability, and control across the system</li></ul>We’re currently hiring for several teams across the zone, including<ul style="min-height:1.5em"><li>Editor Creation</li><li>Troubleshooting</li><li>Functions</li></ul>The Editor Creation team is reinventing how users build automations—laying the groundwork for a faster, smarter, and more intuitive workflow authoring experience. Rather than iterating on legacy patterns, this team is redesigning the editor's foundations to support new paradigms like AI-assisted creation and more advanced configuration options.In this role, you’ll:<ul style="min-height:1.5em"><li>Build intuitive, responsive, and performant frontend interfaces that power the Zap creation experience</li><li>Partner with Product and Design to simplify complex workflows into accessible UI patterns</li><li>Contribute to foundational UI architecture that enables AI-driven and team-specific UX extensibility</li><li>Help evolve Zapier’s editor with a strong emphasis on performance, flexibility, and scalability</li></ul>The Troubleshooting team ensures automations run smoothly—and when they don’t, users have the tools to understand why. This team is focused on preventing, detecting, and resolving workflow errors with clarity and speed.In this role, you’ll:<ul style="min-height:1.5em"><li>Create clear, actionable UI surfaces to help users detect, debug, and resolve Zap errors</li><li>Build reusable components and data visualizations that support transparency and insight into automation behavior</li><li>Collaborate closely with Support and Product to translate user pain points into effective frontend experiences</li><li>Improve observability of automation runs through the user interface</li></ul>The Functions team is building Zapier’s code-first automation experience — designed for developers who want maximum flexibility when building workflows. With support for coding, testing, secrets, and deployment in one place, Functions brings the power of automation to users who want to work directly in code.This team is also exploring the future of code-based building at Zapier — unifying the best parts of our code-driven products into a more seamless experience. If you’re excited about developer platforms, scalable infrastructure, and building tools that help users automate complex business processes with code, this is the team for you.If you enjoy solving messy problems, closing feedback loops, and turning complexity into clarity for users, this is a team where you’ll thrive.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>High Visibility, High Impact</h2>If you thrive on building complex systems that are easy to use and hard to break, this zone is for you:<ul style="min-height:1.5em"><li>Work on foundational systems used by millions</li><li>Help users build smarter, more powerful automations</li><li>Contribute to new AI-native experiences</li><li>Collaborate with cross-functional teams across Product, Design, and Support</li><li>Join a high-ownership environment with clear user impact and fast iteration</li></ul><h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>Deep experience in React and TypeScript, including performance optimization, architecture, and advanced state management</li><li>For Full Stack roles: Advanced experience with Python/Django (and ideally frameworks like Next.js); you’re confident working across the stack and delivering scalable services</li><li>Experience building and scaling design systems or reusable frontend platforms</li><li>Comfort architecting frontend systems that are secure, accessible, and maintainable at scale. Familiarity operating those systems, in production, for millions of users.</li><li>A track record of collaborating closely with Product, Design, and cross-functional engineers to shape UX direction</li><li>You help grow your teammates by providing feedback, pairing on complex problems, and contributing to a culture of continuous learning</li><li>You navigate ambiguity with confidence, ask sharp questions, and help teams align on outcomes</li><li>You’ve used AI tooling for work or personal use. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>How We Work</h2>Zapier is a 100% remote team, and has been since day one. We value asynchronous communication, transparent collaboration, and work-life harmony. We believe in building systems that scale—both in code and in culture.If you’re passionate about shaping the future of AI-driven automation, and want to work at a company that cares deeply about its people and its product, we’d love to hear from you.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Software Engineer, Frontend-leaning Fullstack or Frontend (Workflow Zone)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h2>Hi there!</h2>We’re looking for a dynamic and experienced Engineering Manager to lead our Cloud Team. This role will be pivotal in managing Zapier’s cloud environment—including AWS account management, cloud architecture, cloud networking, infrastructure-as-code, and cost governance—ensuring they meet the high demands of our growing user base and business.As an Engineering Manager, you will lead a team of engineers responsible for designing, scaling, securing, and optimizing our cloud platform. In this role, you will:<ul style="min-height:1.5em"><li>Lead and mentor a team of engineers and SREs, fostering a collaborative, high-performance culture.</li><li>Oversee AWS account management, Terraform-based infrastructure architecture and deployments, cloud architecture design, and networking design/infrastructure to ensure scalability, reliability, and security.</li><li>Implement and maintain effective cost and capacity management strategies to optimize cloud spend and support growth.</li><li>Partner with product teams to integrate infrastructure with Vercel deployments and other platform services.</li><li>Collaborate with cross-functional teams to align infrastructure priorities with business objectives.</li><li>Drive continuous improvement in engineering and operational practices—including deployment automation, monitoring, incident response, and security compliance.</li><li>Ensure robust incident management, on-call readiness, and system reliability for all cloud-hosted services.</li></ul>You’ll partner closely with engineering and security leaders, finance, and product teams to ensure our cloud infrastructure is reliable, cost-effective, and aligned with Zapier’s long-term goals.If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Proven experience managing engineering teams, preferably in a remote environment.</li><li>Strong background in AWS, Terraform, and cloud architecture best practices.</li><li>Experience with networking in cloud environments (e.g., VPC design, peering, routing, load balancing).</li><li>Familiarity with cost and capacity planning, cloud spend optimization, and usage forecasting.</li><li>Experience with integrating and managing Vercel or similar hosting/CDN platforms.</li><li>Excellent leadership and communication skills, with a track record of building and leading high-performing teams.</li><li>Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and support the Cloud Team, ensuring they have the resources, clarity, and psychological safety to thrive.</li><li>Oversee the reliable operation, security, and optimization of our AWS environment—including account structure, Terraform deployments, networking, and service integrations.</li><li>Manage cost and capacity planning to balance performance, scalability, and budget.</li><li>Collaborate closely with product teams to support Vercel deployments and other critical cloud services.</li><li>Champion best practices around reliability, performance, security, and cost-efficiency—balancing technical excellence with practical business impact.</li><li>Help the team plan intentionally—shaping roadmaps, organizing sprints, and removing blockers to support meaningful progress.</li><li>Offer honest, supportive feedback and performance guidance to help team members grow while maintaining high standards.</li><li>Work alongside Staff and Senior Engineering Managers and Directors to stay aligned on priorities and deliver great outcomes.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager, Cloud

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: July 21, 2025Location: Americas (North, Central and South America), EMEA (Europe, the Middle East and Africa)Hi there!Zapier is hiring Senior Data Scientists to join our growing Data team and support two high-impact areas of the business: Enterprise (Upmarket), and Ecosystem. While each domain has its own focus, all roles share a common goal — to design and deliver data products and insights that accelerate decision-making, power intelligent features, and enable both internal teams and customers to move faster with confidence.As a Senior Data Scientist at Zapier, you won’t just analyze data, you’ll help build the systems and tools that turn insight into action. From designing lead scoring models and partner intelligence systems to tracking integration performance or delivering customer-facing usage analytics, your work will shape how we understand our users, optimize our operations, and scale our go-to-market strategies.You’ll collaborate closely with cross-functional stakeholders in Product, Sales, Marketing, Success, and Finance, partnering with Data Warehouse Engineers to create scalable, reusable pipelines and analytical frameworks. In some cases, your work will feed into the product itself, helping Zapier users make smarter decisions, automate faster, and get more value from the platform.Whether you're guiding how Zapier scales its enterprise motion, enriching our app ecosystem, or informing financial and GTM strategies, you’ll play a critical role in translating data into durable business leverage.This is a high-impact opportunity for someone who blends technical excellence, product thinking, and a passion for building AI-informed, insight-driven systems that create lasting value at scale.Our philosophy for hiring<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re technically fluent and hands-on. You bring senior-level experience—typically 5+ years—in data science or a related analytical role. You write production-grade Python (or R), write high-quality SQL, and design robust experiments and ML models that drive real-world impact. You’ve built systems that are as scalable as they are insightful.</li><li>You think like a product builder. You design data products and models that don’t just explain what happened—they change what happens next. You thrive in ownership-heavy environments and approach problems like a PM: proactively ideating, prioritizing for impact, designing with users in mind, and iterating quickly.</li><li>You’re fluent in AI and automation. You’re actively using modern AI tools (e.g. LLMs, AutoML, orchestration frameworks) to accelerate your workflows and solve new types of problems. You’re not just curious—you’re hands-on.</li><li>You care deeply about quality and clarity. You hold a high bar for data instrumentation, statistical rigor, and communication. You simplify complexity, document thoroughly, and collaborate across technical and non-technical partners in a remote-first environment.</li><li>You build for scale and enablement. You help teams define and own their KPIs, build self-serve dashboards, and use data to make better decisions faster. You create systems and documentation that make insight accessible—not just available.</li><li>You value collaboration and knowledge sharing. You work effectively with teammates at all technical levels. You take ownership of filling knowledge gaps about the data products you manage and contribute to comprehensive documentation to elevate your peers with what you’ve learned.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build and deploy data products that serve both internal and external customers</li><li>Develop scalable frameworks for efficiently deploying models and deriving actionable insights.</li><li>Analyze user behavior to identify and explain key drivers of outcomes such as activation, engagement, upgrades, and churn.</li><li>Collaborate with business teams to design, analyze, and interpret experiments aimed at improving key metrics.</li><li>Conduct proactive research into high-potential areas, including defining data-driven customer segments and success signals to dynamically shape the product experience; identifying business risks and opportunities through attribution data; understanding which customers benefit most from Upmarket offerings; and figuring out how to boost Upmarket’s contribution to revenue generation.</li><li>Ensure all teams data-driven insights and can answer their own first-order questions. Develop data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials.</li><li>Perform basic ETL tasks to model new dimensions and facts in our data warehouse’s dimensional model. For the heavier lifts, you’ll be supported by Data Warehouse Engineering colleagues.</li><li>Work with tools such as SQL, Looker, dbt, Databricks, Airflow, Eppo, and Python or R.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Data Scientist

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: September 3, 2025Location: Americas (North, Central and South America), EMEA (Europe, the Middle East and Africa)Hi there,Zapier is hiring a Staff Data Scientist to join our growing Data team and support a high-impact areas of the business: Grow the Platform (Core Product and User Experiences) with a goal of designing and deliver data products and insights that accelerate decision-making, power intelligent features, and enable both internal teams and customers to move faster with confidence.As a Staff Data Scientist at Zapier, you won’t just analyze data, you’ll help build the systems and tools that turn insight into action. From unearthing new insights to influence business strategy to creating data products that lead to new in-app experiences, your work will shape how we understand our users, optimize our operations, and scale our personalization strategies.You’ll collaborate closely with cross-functional stakeholders in Product, Marketing, Engineering, partnering with Data Warehouse Engineers and AI/ML Engineers to create scalable, reusable pipelines and analytical frameworks. In some cases, your work will feed into the product itself, helping Zapier users make smarter decisions, automate faster, and get more value from the platform.This is a high-impact opportunity for someone who blends technical excellence, product thinking, and a passion for building AI-informed, insight-driven systems that create lasting value at scale.Our philosophy for hiring<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re technically fluent and hands-on. You bring senior-level experience—typically 7+ years—in data science or a related analytical role. You write production-grade Python (or R), write high-quality SQL, and design robust experiments and ML models that drive real-world impact. You focus on delivering clarity over complexity and understand how to balance depth with speed. and have a strong track record of turning data into strategic insight and have built systems that are as scalable as they are insightful.</li><li>You’re business-minded and confident in stakeholder management. You work closely with cross-functional partners to understand their goals, shape the right questions, and deliver insights that drive action. You’re comfortable working with senior leaders and adjusting your communication to the audience by telling concise, effective stories that make the case for action.</li><li>You think like a product builder. You design data products and models that don’t just explain what happened—they change what happens next. You thrive in ownership-heavy environments and approach problems like a PM: proactively ideating, prioritizing for impact, designing with users in mind, and iterating quickly.</li><li>You’re fluent in AI and automation. You’re actively using modern AI tools (e.g. LLMs, AutoML, orchestration frameworks) to accelerate your workflows and solve new types of problems. You’re not just curious—you’re hands-on.</li><li>You care deeply about quality and clarity. You hold a high bar for data instrumentation, statistical rigor, and communication. You simplify complexity, document thoroughly, and collaborate across technical and non-technical partners in a remote-first environment.</li><li>You build for scale and enablement. You help teams define and own their KPIs, build self-serve dashboards, and use data to make better decisions faster. You create systems and documentation that make insight accessible—not just available.</li><li>You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You communicate complex technical topics clearly and in an approachable way.</li><li>You value collaboration, continuous learning and knowledge sharing. You work effectively with teammates at all technical levels. You mentor others in areas you have expertise in while continuously developing yourself. You take ownership of filling knowledge gaps about the data products you manage and contribute to comprehensive documentation to elevate your peers with what you’ve learned.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build and deploy data products that serve both internal and external customers</li><li>Develop scalable frameworks for efficiently deploying models and deriving actionable insights.</li><li>Analyze user behavior to identify and explain key drivers of outcomes such as discovery, activation, engagement, upgrades, and churn.</li><li>Collaborate with business teams to design, analyze, and interpret experiments aimed at improving key metrics.</li><li>Conduct proactive research into high-potential areas, including defining data-driven customer segments and success signals to dynamically shape the product experience; identifying business risks and opportunities through generating insights about product usage; understanding which customers benefit most from personalization efforts; and figuring out how to improve product adoption to improve usage expansion and retention.</li><li>Perform ETL tasks to model new dimensions and facts in our data warehouse’s dimensional model. For the heavier lifts, you’ll be supported by Data Warehouse Engineering colleagues.</li><li>Ensure all teams data-driven insights and can answer their own first-order questions. Develop data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials.</li><li>Elevate other data teammates and the data org with clear documentation, demos, tutorials, best practices, automated tooling, and hands-on mentorship.</li><li>Work with tools such as SQL, dbt, Databricks, Looker, Airflow, Eppo, and Python or R.</li></ul>

Staff Data Scientist

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Hi there!We're looking for an Engineering Manager to join the team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.Zapier's Runner team owns the Zap Execution platform — the engine that powers millions of automated workflows (Zaps) every single day. As the Engineering Manager for Runner, you'll be leading a team at the heart of Zapier’s automation infrastructure. Your team ensures that Zaps run reliably, efficiently, and at scale, while evolving the system to support new product capabilities and performance requirements.This platform is mission-critical: any improvement or regression in the execution pipeline has a ripple effect across Zapier’s customer base. Leading the Runner team means driving innovations that make the platform more resilient, scalable, and developer-friendly — while partnering closely with internal stakeholders who build on top of it.If you're passionate about high-scale distributed systems, building platform capabilities for other engineers, and coaching senior engineers on tough, systems-level challenges, this role could be a great fit.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have deep experience building and operating complex distributed systems at scale. You’ve worked in high-volume production environments and bring a strong reliability mindset. You treat outages as opportunities to improve and invest in system-wide visibility, graceful degradation, and operational excellence.</li><li>You’ve built and led platform teams. You understand how to build infrastructure consumed by other product teams, and you're skilled at managing internal customer relationships through effective feedback loops, rituals, and roadmap planning.</li><li>You lead senior engineers through strategy and mentorship. You’ve managed and grown high-performing engineers at the senior and staff levels, helping them scale their impact while driving alignment around a cohesive technical direction.</li><li>You’re customer- and data-driven. You understand the downstream impact of infrastructure changes on end users, and you define and monitor success metrics that reflect reliability and business value. You're confident adapting priorities month-to-month based on what the data tells you and clearly communicate tradeoffs to peers and executives.</li><li>You’re comfortable with our tech stack. You have hands-on experience with Python and have built systems using AWS services like SQS, S3, and Lambda, optimizing for both performance and cost.</li><li>You collaborate with clarity and empathy. You bring teams together, working across product, design, support, and infrastructure to solve problems. You communicate complex ideas in a simple way, and you're skilled at keeping stakeholders informed and aligned.</li><li>You think like a product owner. You know how to shape and prioritize a platform roadmap that supports long-term technical health while unlocking new capabilities for internal builders. You make room for foundational investments like tech debt paydown while delivering user-facing improvements.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead the Runner team: support a group of experienced engineers in building and evolving Zapier’s Zap Execution platform.</li><li>Drive platform excellence: ensure the execution pipeline is robust, observable, performant, and cost-effective.</li><li>Collaborate across Zapier to ensure the platform supports the needs of internal teams building automation features, AI workflows, and more.</li><li>Establish and maintain strong platform stakeholder relationships through regular syncs, roadmap reviews, and clear documentation.</li><li>Coach and develop senior and staff-level engineers through 1:1s, mentorship, and growth planning.</li><li>Shape the quarterly and long-term technical roadmap for the Zap Execution platform, working closely with Product and Infrastructure partners.</li><li>Ensure your team adheres to Zapier’s engineering best practices, including security, reliability, and architectural guidelines.</li><li>Continuously improve the development and release processes through retrospectives, process refinements, and technical tooling.</li><li>Define and track metrics related to Zap execution success, reliability, and platform health, and communicate these to executive leadership to inform planning and prioritization.</li><li>Contribute to hiring and onboarding new engineers to the team and company.</li><li>Stay close to the user impact of platform changes by collaborating with support, product, and customer-facing teams.</li><li></li></ul>

Engineering Manager, Runner

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Location: AMER EAST or CENTRAL<h2>Hi there!</h2>We're looking for an Engineering Manager to join the team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.Zapier's Integrations team is on a mission to ensure that Zapier has <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/apps/categories/artificial-intelligence">integrations for the AI apps</a> in the market, and to expand and maintain the <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/apps/categories/zapier-tools">by Zapier tools</a>. This team has a close relationship with top stakeholders in the industry to keep up with the new AI apps launched every day. This role offers a unique opportunity to guide a team working on high-visibility, high-impact projects that are fundamental to Zapier's mission of democratizing automation. You'll collaborate with product and engineering leaders across the company to evolve our editor from a powerful tool into an indispensable platform that our users can't imagine working without.We’re a globally distributed team, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You are a skilled engineering leader. You've got a strong background in leading a team of Engineers working in our stack (ideally Typescript &amp; JavaScript, with a side helping of Python, Django, AWS infrastructure). You understand how your team’s services work and can provide feedback on designs proposed by your engineers. You hold a high standard for operational excellence, monitoring service health and addressing issues.</li><li>You are energized by platforms and integrations. You understand the power and challenge of building against APIs. You are passionate about making integration development easier, faster, and more reliable—especially when AI can augment or accelerate this work.</li><li>You’re passionate about AI’s potential in engineering workflows. You’re excited about a world where tools like generative AI improve developer experience, automate common maintenance tasks, and help expand the integration ecosystem with less manual work.</li><li>You are an effective team builder. This isn't your first rodeo. You have at least four years of experience managing teams of at least 5 engineers Backend &amp; Frontend Engineers. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.</li><li>You are energized by no-code innovation. You see the transformative potential in making automation accessible to everyone, and you bring that enthusiasm to your partnerships with product and design teams. Your engineering expertise gives you unique insights into building powerful yet intuitive no-code tools. You're excited about the intersection of automation and emerging technologies like generative AI, and you're eager to explore how these advances can empower users to build more sophisticated workflows with less complexity.</li><li>You can keep track of, prioritize, and lead multiple projects. There's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces -- ideally making development even easier.</li><li>You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs, but if not, help build understanding around difficult decisions.</li><li>You have experience with experimentation. Utilizing experiments to drive continuous improvements. These include a combination of bold changes and smaller improvements. You understand how to optimize for rapid experimentation and follow-up iteration.</li><li>You have a service/platform mindset. You understand that shipping new functionality in this space involves collaborating with stakeholders to understand requirements, and building functionality in such a way that it can be reused across multiple product verticals.</li></ul><h2>Things You'll Do</h2><ul style="min-height:1.5em"><li>Lead a distributed team of engineers responsible for <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/apps/categories/zapier-tools">Zapier apps</a> and <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/apps/categories/ai-tools">AI apps</a> owned by Zapier.</li><li>Communicate and coordinate with members in different time zones. The team members are located in EST and EU, and there’s a strong culture of asynchronous organization, but we share at least 1 hour to sync when it's required.</li><li>Work closely with your engineering function, peer design function, and product function to create a trio that tackles user problems and solutions.</li><li>Collaborate on strategy with others automating the creation/expansion/maintenance of integrations with AI, maintaining the quality of the integrations (fix bugs and implement new features), and ideating with the platform teams to enable others</li><li>Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.</li><li>Keep the leadership team informed on your team’s progress in ways that are easy and enjoyable to receive, like one-on-ones, update posts, and regular team hangouts.</li><li>Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills.</li><li>Drive continuous improvement through sprint retros, process improvements, and removal of technical blockers.</li><li>Ensure your team defines and executes technical solutions in alignment with Zapier security requirements, architectural guidelines, system design principles, and engineering best practices.</li><li>Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set quarterly roadmaps that will achieve business goals through engineering best practices.</li><li>Actively recruit, onboard, and train new engineers at Zapier. This might involve tweaking the skills portions of interviews or writing better documentation.</li><li>Keep in touch with customer needs by reviewing or participating in customer interviews, design reviews, sales calls, and user testing sessions.</li><li>Be tenacious about the quality of our product and set up principles and practices that make sure we deliver highly polished experiences for our enterprise customers.</li></ul>

Engineering Manager, Integrations

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 8/25/2025Location: USA (Need to work East Coast hours)Hi there!We’re looking for an experienced and forward-thinking Commercial Counsel to partner with our Sales and cross-functional business teams. As our Commercial Counsel, you'll be at the heart of Zapier's enterprise strategy, partnering directly with our Enterprise sales team to close deals and drive revenue. You'll design AI-powered negotiation playbooks, develop automated contracting processes, and directly impact our most strategic customer relationships, making this role essential to Zapier's continued success.If you’re passionate about legal strategy, enterprise contracts, and leveraging automation and AI to scale legal operations—this is your role. You’ll join a lean legal team and will report to the General Counsel.<h3>About Zapier</h3>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Exceptional drafting and negotiation skills: you have deep experience negotiating a wide range of inbound and outbound technology contracts, including SaaS service agreements, license agreements, online terms of service, consulting agreements, and data privacy addenda.</li><li>Sales enablement partner: you’ve built or enhanced sales processes, developed playbooks, and partnered with Sales to scale efficiency and improve coordination, especially through automation and technology.</li><li>Experienced with AI-powered tools for legal work: you’ve used (and are excited to keep exploring) AI solutions such as contract review tools, negotiation assistants, legal you thrive on combining legal expertise with AI and automation to scale impact.</li><li>Clear communicator: you translate legal complexity into straightforward guidance for non-legal colleagues.</li><li>Collaborative and pragmatic: skilled at balancing legal soundness with business priorities in fast-paced environments.</li><li>Excited by new challenges: Zapier is a fast-moving business, and you’re energized by ambiguity, adaptable in your approach, and eager to take on new challenges as the company grows. You are a creative thinker who is comfortable with change, and excited to learn areas of the law that may be new to you.</li><li>Excellent time management. You are successful at working independently and have a proven track record of being able to prioritize and manage multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment. You also recognize when to ask for help or escalate issues.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Draft, review, negotiate enterprise customer contracts, including SaaS, licensing, and service agreements, to drive deal velocity and meet legal and business objectives.</li><li>Drive strategic impact: You'll make a valuable contribution to Zapier's enterprise strategy by ensuring deals move smoothly from negotiation to signature</li><li>Design AI-powered enterprise negotiation playbooks: Build and maintain negotiation playbooks that leverage automation and AI to provide clear guidelines, fallback positions, and best-practices for Sales teams. These playbooks will enable Sales to negotiate terms with greater autonomy, speed, and consistency, while ensuring alignment with legal and business priorities</li><li>Develop and maintain AI automation-powered contracting processes: enhance inbound and outbound contract workflows using Zapier and other tools.</li><li>Collaborate across functions: align with Procurement, Sales, and other teams to mitigate risk, streamline review, and scale legal enablement.</li><li>Respond to and lead triage of legal tickets from teams across Zapier, escalating to subject matter experts as needed to resolve issues quickly and effectively.</li><li>Champion AI transformation in legal work: You’ll help Zapier’s Legal team become a model for how modern in-house counsel can operate: combining legal expertise with cutting-edge technology to support the business at scale.</li><li>Other duties as needed to meet the ongoing needs of Zapier’s Legal team</li></ul><h2>Qualifications &amp; Experience</h2><ul style="min-height:1.5em"><li>Juris Doctor and active U.S. bar admission.</li><li>6-10 years combined in-house and/or law firm experience, especially in tech/SaaS.</li><li>Proven record in enterprise contract negotiation and document drafting.</li><li>Hands-on experience with legal automation and AI tools, and with Zapier.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Commercial Counsel

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.<div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div>Job Posted: 5/1/2026Location: North AmericaHi there!We are seeking an experienced and visionary Director, Channel Partnerships to lead our channel partner strategy and team at Zapier.Zapier's Ecosystems &amp; Channels organization sits at the center of our go-to-market strategy. With 8,000+ partner integrations, our network of Solution Partners, and a rapidly expanding AI ecosystem, we drive impact by enabling partners and opening new growth pathways for Zapier, our partners, and our customers. As Director of Channel Partnerships, you'll lead a team accountable for building and scaling channel motions that directly influence enterprise and upmarket ARR.This is a highly strategic leadership role accountable for the end-to-end channel partnership function, including strategy and execution across Solution Partners, experimental partnership motions, and an expanding hyperscaler footprint that includes AWS Marketplace. You'll own the revenue target for these partner routes to market, define how we recruit, enable, and grow our channel partner ecosystem, and drive the cross-functional execution that turns partner relationships into measurable business outcomes.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You've led at scale. You have 10+ years of experience in channel partnerships, partner sales, or alliances, including leading teams from ICs to senior managers. You've turned market insights into strategies that delivered measurable business impact.</li><li>You're strategic and revenue-minded. You've owned partner-sourced and partner-influenced revenue targets, designed coverage and capacity models, and built the accountability frameworks that connect partner activity to ARR.</li><li>You embrace AI. You don't just use AI tools, you design workflows, build agents, and create playbooks with them. You leverage AI to synthesize partner insights, automate reporting, and shape go-to-market strategies that scale.</li><li>You're a channel program architect. You've built tiering structures, benefit frameworks, co-sell/co-market motions, and enablement programs that attract, retain, and activate high-performing services partners.</li><li>You're a partner ecosystem builder. Your foundation is in services and consulting partners, and you have a clear point of view on how to evolve into large SIs, alliances, and hyperscalers as the program matures.</li><li>You bring financial acumen. You can model partner economics, build business cases, and translate partner-sourced and partner-influenced activity into pipeline and ARR impact for executive audiences.</li><li>You're an exceptional communicator and cross-functional operator. You synthesize complex opportunities into clear narratives and drive planning and alignment across Sales, Solution Architects, Customer Success, Partner Operations, Partner Marketing, Finance, Legal, and Product.</li><li>You're can define and size new services opportunities. You know what a strong partner services practice looks like, and build the case for why Zapier is the right platform to build it on.</li><li>You lead from the front. You're comfortable directly managing high-potential partner relationships when the stakes call for it, using those relationships to model the standard and shape program strategy.</li><li>You're data-driven. You set goals, measure outcomes, and adapt based on insights. You build the reporting that gives leadership clear visibility into partner-sourced and partner-influenced business impact.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Set channel partnership strategy. Own the strategy and revenue targets across Solution Partners, experimental motions, and hyperscalers, including coverage models, partner prioritization, and program investment.</li><li>Lead, develop, and set a high bar for the organization. Hire, coach, and develop the Channel Partnerships team. Serve as a player-coach, personally owning select high-potential partner relationships to model the standard and surface insights that shape strategy.</li><li>Design and manage partner programs. Build and evolve program infrastructure including tiering, incentive structures, co-sell and co-market frameworks, recruitment, onboarding, enablement that activates and drives scalable partner performance.</li><li>Define and size the services opportunity. Build the business case and framework for partner-delivered services, including what strong services practices look like and how to enable partners to build profitable services revenue around the Zapier platform.</li><li>Own partner-sourced and partner-influenced ARR. Connect channel activity to ARR and pipeline through clear metrics and accountability frameworks. Provide accurate forecasting to senior leadership on performance, trends, wins/losses, and competitive dynamics.</li><li>Drive GTM, technical, and internal alignment. Work across Sales, Solution Architects, Customer Success, Technical Account Managers, Marketing, and other internal teams to embed channel motions into the enterprise sales process.</li><li>Drive partner demand generation. Collaborate with Partner Marketing to develop and execute joint demand-generation, promotional, and campaign initiatives through and with partners.</li><li>Expand the channel footprint. Lead expansion into international markets, AWS Marketplace and future hyperscaler programs. Test new channel models and GTM approaches that broaden Zapier's channel presence.</li><li>Ensure a strong customer experience through partners. Support escalations, resolve issues in partner-delivered engagements, and hold a high bar for consistent customer experience across the channel.</li><li>Measure impact and assess market dynamics. Evaluate the ROI of channel efforts and track emerging trends, partner opportunities, and competitive moves to keep Zapier's strategy ahead of the market.</li><li>Champion AI-first approaches. Model the use of AI in pipeline management, partner enablement, opportunity analysis, and team workflows, raising the bar for fluency and adoption across the team.</li><li>Invest in tools, processes, and enablement that lead to outsized impact for Zapier.</li><li>Challenge the status quo and effect positive organizational change outside of mandated work.</li><li>Provide support to other Zapiens, spread knowledge, and develop/mentor teammates outside formal reporting structures.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We’re looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we’re excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone’s identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers’ information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Director, Channel Partnerships

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h3>Site Reliability Engineer</h3>Job Posted: October 1st, 2026Location: Remote, NAMER (West Coast)Zapier’s Internal Platform provides engineers with a reliable, frictionless foundation for building, shipping, and operating software. Our Reliability Platform team owns observability, incident response, and service ownership, and we’re hiring a Site Reliability Engineer to help strengthen Zapier’s reliability posture.<h2>Want to learn more about working at Zapier?</h2>We know we have a lot of competition for your skills. If you’re wondering what things would be like at Zapier, read on about:<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Why This Role Matters</h2>This isn’t just an infrastructure or tooling role. We’re looking for an engineer who’s excited to get hands-on with Zapier’s reliability challenges. You’ll help improve how we observe our systems, detect and respond to incidents, and build the systems that make Zapier more resilient at scale.<h2>About You</h2><ul style="min-height:1.5em"><li>You’re an experienced engineer with 4+ years in systems, infrastructure, or backend software roles (SaaS, cloud-native environments preferred).</li><li>You thrive writing production-grade code — in Go, Python, or something equivalent.</li><li>You’ve worked with infrastructure-as-code (Terraform, or equivalent), cloud (AWS), and container orchestration (Kubernetes).</li><li>You have hands-on experience with observability (metrics, logging, dashboards, alerts) and can reason about instrumentation and alert design.</li><li>You enjoy solving complex systems challenges and finding ways to improve performance and reliability.</li><li>You’re comfortable jumping into incidents, diagnosing across telemetry, coordinating with teams, and contributing to postmortems.</li><li>You think proactively about reducing toil and automating repetitive work.</li><li>You’re comfortable influencing peers by suggesting better practices, reviewing designs, and driving small cross-team improvements.</li><li>You communicate clearly—whether in async docs, real-time discussions, or knowledge sharing with the team.</li><li>You align with Zapier’s values and thrive in a collaborative, remote-first environment.</li><li>You approach new tools and ideas with curiosity and openness—especially around AI in reliability workflows. You’ve experimented with AI tools (or are eager to learn) and see them as part of your everyday toolkit.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build and improve platform tooling that helps Zapier engineers observe and operate their services.</li><li>Partner with product teams to raise the bar on observability and incident response.</li><li>Operate and evolve core observability systems, including logging, metrics, alerting, and dashboards.</li><li>Participate in the team’s on-call rotation for owned services and contribute to Zapier’s broader incident response program by improving the processes, tooling, and practices we use to detect, respond, and learn.</li><li>Write code to automate operations, improve developer experience, and reduce manual toil.</li><li>Contribute to infrastructure reliability by working with AWS, Kubernetes, Terraform, and other core technologies.</li><li>Help shape observability and reliability best practices: review instrumentation designs, suggest improvements, and advocate for effective alerting.</li><li>Share knowledge through documentation, pairing, and mentoring.</li><li>Explore and pilot AI-augmented tools (e.g. debugging agents, alert correlation, query recommendations) to improve reliability workflows.</li></ul><h2>Our Stack &amp; Tools</h2><ul style="min-height:1.5em"><li>Cloud &amp; Infra: AWS, Kubernetes, Redis, Kafka, Terraform</li><li>Observability: Grafana, Datadog, Opensearch, Prometheus, Sentry</li><li>Languages: Go, Python, TypeScript</li><li>CI/CD &amp; Source Control: GitLab, ArgoCD</li></ul><h2>What Success Looks Like</h2><ul style="min-height:1.5em"><li>You deliver reliable, maintainable improvements to Zapier’s reliability systems and tooling.</li><li>You improve how teams detect and resolve incidents by enhancing observability, standardizing tooling and processes, and contributing to effective response workflows.</li><li>You help product teams gain confidence in their services by guiding them toward better instrumentation and visibility.</li><li>You influence observability and reliability practices across teams—promoting a thoughtful, customer-focused approach to monitoring, alerting, and design decisions.</li><li>You connect reliability work to customer impact, helping your team focus on the improvements that matter most.</li><li>You grow through feedback and reflection, while contributing to a healthy, inclusive team culture—supporting peers, mentoring, and creating space for diverse perspectives.</li><li>You explore AI tools with curiosity and introduce practical uses such as reducing noise, speeding up debugging, or guiding better operational decisions.</li></ul>

Site Reliability Engineer

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: October 15th, 2025Location: NAMER Hi there! Zapier is looking for a Senior Full Stack Software Engineer to join our Developer Impact team, part of the Zapier Internal Platforms zone. We’re on a mission to make everyone more productive through the power of automation — and that includes our own engineers. Zapier has helped millions of people build businesses through automation. Now, we’re focused on giving our developers equally powerful tools and processes so they can build the future of automation with velocity and confidence.<h3>About the Developer Impact Team</h3>The Developer Impact team boosts the effectiveness and velocity of Zapier’s engineering organization by improving developer workflows, tooling, and processes — with a strong focus on AI-powered developer experiences and cutting-edge productivity tooling. We’re not a traditional DevEx team. We take a hypothesis-driven, experimental approach, dogfooding lightweight solutions, measuring their impact, and rapidly iterating. We aim to eliminate friction across the software development lifecycle, partnering closely with other platform and product engineering teams to create a seamless, high-velocity developer impact.If you’re passionate about high-leverage, internal platform work and love experimenting with how AI and automation can transform how developers build software, you’ll thrive here.<h3>About You</h3><ul style="min-height:1.5em"><li>Full-Stack Expertise: You have 6+ years of professional software development experience (including 2+ years in a senior or tech lead role). You’re fluent across the stack — building resilient backend services and APIs as well as responsive, intuitive frontend interfaces using modern frameworks.</li><li>Developer Platform Mindset: You’ve built tools, frameworks, or infrastructure that other developers rely on daily. You think about developer workflows holistically — from local dev to CI/CD — and you design for scalability and maintainability.</li><li>Applied AI: You’re familiar with AI-assisted development. You’ve worked with AI pair programmers, code review bots, or ML-driven CI optimization. You’re eager to explore practical, measurable ways AI can improve engineering velocity.</li><li>Experimentation &amp; Impact Focused: You thrive in a fast-moving environment that values experimentation. You use data and feedback to validate ideas and iterate quickly. You see “failure” as a learning opportunity.</li><li>Collaborative Builder: You work closely with engineers across platform and product engineering teams to identify pain points and co-create solutions. You treat engineers as your customers and focus on delivering tangible improvements to their experience.</li><li>Documentation &amp; Knowledge Sharing: You write great documentation, share best practices, and raise the bar for engineering excellence. You care as much about improving team workflows as you do about shipping code.</li><li>Strong Systems Thinker: You understand how decisions in CI/CD, testing, infrastructure, or local dev environments ripple through the broader engineering ecosystem. </li></ul><h3>Things You’ll Do</h3><ul style="min-height:1.5em"><li>Build Internal Developer Tools &amp; Platforms: Design, develop, and maintain internal products that improve developer productivity and flow. You’ll build across the stack — from command-line utilities and IDE extensions to web dashboards and APIs that streamline development workflows.</li><li>Integrate AI into Developer Workflows: Build and integrate AI-powered experiences that augment how engineers build, test, and deploy software.</li><li>Collaborate with Engineering Teams: Partner with engineers across the company to understand friction points in their workflows. Conduct interviews, shadow developers, and gather feedback to inform priorities. You’ll balance solving immediate pain with building scalable solutions.</li><li>Create and Evolve Golden Paths: Help define and promote standard, high-velocity development patterns. Maintain service templates, example apps, and internal frameworks that guide engineers toward best practices.</li><li>Enhance CI/CD and Developer Workflows: Partner with DevOps and Reliability teams to improve how code moves from laptop to production. You might optimize build caching, implement smarter test runners, or integrate automated quality checks into CI.</li><li>Dogfood, Measure, and Iterate: Use the tools you build. Gather both quantitative metrics (e.g., build time, deploy frequency) and qualitative feedback to assess impact and guide iteration.</li><li>Contribute to Developer Documentation: Maintain clear, discoverable guides for internal tools, frameworks, and best practices — ensuring engineers can quickly get up to speed and stay unblocked.</li><li>Mentor and Influence: Lead by example through thoughtful code reviews, internal talks, and knowledge sharing. Help shape the technical direction of the team and contribute to its roadmap. </li></ul><h3>You’ll Love This Role If</h3><ul style="min-height:1.5em"><li>You get energy from improving how engineers work — not just what they build.</li><li>You enjoy building high-leverage tools that multiply impact across dozens of teams.</li><li>You’re passionate about using AI to push the boundaries of developer productivity.</li><li>You thrive in a collaborative, experimentation-driven environment where learning fast matters as much as shipping fast.</li></ul>

Sr. Software Engineer, Full Stack – Developer Impact

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h3>Engineer, Backend-leaning Full Stack or Backend</h3>Job Posted: October 20th, 2025 Location: North America <h2>Hi there!</h2>Zapier’s Workflow Zone is responsible for the core engine that powers our automation platform. As more teams and organizations depend on Zapier to automate critical workflows, we’re investing in scaling the capabilities, reliability, and intelligence of our core product experience. If you’re passionate about building robust systems, enabling advanced user workflows, and shaping the future of automation, we’d love to hear from you.The Runner team is responsible for ensuring the reliability, consistency, and scalability of Zap execution. We’re focused on the core infrastructure that powers Zapier’s workflows, including scaling for high volume and reducing latency across millions of executions daily.In this role, you’ll:<ul style="min-height:1.5em"><li>Develop and maintain Zapier’s execution engine, scaling it to handle millions of daily runs</li><li>Improve system performance, reduce latency, and strengthen failure handling</li><li>Design and implement execution primitives that power reliable automation</li><li>Collaborate across infrastructure, product, and platform teams on core system design</li></ul>Proposed amendments<ul style="min-height:1.5em"><li>Design, implement, and scale Zapier’s execution engine to support millions of daily task runs with high reliability and low latency.</li><li>Optimize system performance through improved queuing strategies, latency reduction, and stronger fault tolerance.</li><li>Architect and evolve core execution primitives that underpin reliable and observable automation at scale.</li><li>Build resilient distributed systems on AWS, with a focus on throughput, failover, and degradation handling.</li><li>Develop and refine sharding and queuing strategies to ensure task fairness and efficient load distribution across the system.</li><li>Implement coordinated work-packing techniques to effectively manage third-party service limits and partner API throttling.</li><li>Collaborate with infrastructure, product, and platform teams on system design, cross-cutting features, and long-term architecture.</li><li>Participate in on-call rotations and own time-to-execution SLAs ensuring fast and reliable task initiation across workflows.</li></ul>This is a foundational team at the platform layer—ideal for engineers who like deep technical challenges and shipping resilient, high-scale services.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>🚀 High Visibility, High Impact</h2>If you thrive on building complex systems that are easy to use and hard to break, this zone is for you:<ul style="min-height:1.5em"><li>Work on foundational systems used by millions</li><li>Help users build smarter, more powerful automations</li><li>Collaborate with cross-functional teams across Product, Design, and Support</li><li>Join a high-ownership environment with clear user impact and fast iteration</li></ul><h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>Strong backend experience with Python building reliable, scalable, and observable distributed systems.</li><li>Experience with infrastructure observability tooling (e.g. Databricks, Looker, Grafana, Graylog), combining data engineering skills with a data-driven approach to reliability and team culture</li><li>Experience architecting, building, debugging and operating distributed systems at scale is essential.</li><li>Familiarity with AWS primitives, including S3, SQS, Lambda, RDS, etc.</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and the ability to model, query, and optimize data effectively</li><li>Experience designing and consuming RESTful APIs, building event-driven systems, and working with data integrations across services</li><li>Proven ability to lead complex technical projects—owning design decisions, balancing tradeoffs, and guiding implementation across multiple contributors</li><li>You proactively coach and support teammates, foster growth through mentorship, and contribute to a culture of feedback and continuous improvement</li><li>You navigate ambiguity with confidence—able to clarify priorities, align stakeholders, and drive toward meaningful outcomes even when goals shift</li><li>You’ve used AI tooling for work or personal use. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul>

Software Engineer, Backend-leaning Full Stack or Backend (Runner Team)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: October 20, 2025Location: AMERICAS / EMEA<h2>Hi there!</h2>Are you passionate about leveraging data to transform software products? We’re excited to invite you to join the Zapier Data team as a Data Engineer! In this role, you’ll help shape the future of how data is used in Zapier products, working with our modern tech stack to build robust APIs and enhance data access across our Build organization, by building as well as enabling others.As a Data Engineer on our team, you’ll build and scale the data systems that power key parts of Zapier’s product — from personalization and information retrieval for AI systems to usage analytics and billing. You’ll work closely with product and engineering teams to make data more reliable, discoverable, and actionable, helping us use data not just for insights, but to directly improve how our users experience Zapier.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Experienced Data Engineer: You have 4+ years of experience building and maintaining scalable, reliable data pipelines and infrastructure in cloud environments (AWS, GCP, or Azure). You apply best practices for performance and scalability across modern data platforms.</li><li>Strong Engineering Foundation: You bring a solid background in software engineering and backend systems, designing APIs and data services that power product use cases. You apply engineering rigor to build robust, maintainable data systems.</li><li>Databricks &amp; Distributed Processing Expertise: You’re highly skilled in Databricks, Spark, or similar distributed processing platforms and use them to process large datasets efficiently and cost-effectively.</li><li>Programming and Data Skills: You’re proficient in Python and/or Typescript, and strong in SQL. You follow best practices to write clean, efficient, and maintainable code throughout the full software development lifecycle.</li><li>Commitment to Quality and Observability: You care deeply about data reliability and observability. You use testing, monitoring, and alerting to ensure data quality, accuracy, and lineage across pipelines.</li><li>Collaborative and Forward-Looking: You communicate clearly in writing, enjoy sharing knowledge with teammates, and embrace innovation and AI to improve how we build software. You balance pragmatism with action, shipping solutions that simply work and iterating as needed.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Build and Scale Data Services: Design, develop, and maintain scalable backend systems and APIs that directly change the product experiences for our users.</li><li>Collaborate on Data Architecture and Models: Partner with engineering and analytics teams to optimize storage, processing workflows, and database schemas. Define data models and contracts to ensure consistency, accessibility, and scalability across systems.</li><li>Contribute to Standards, Quality, and Governance: Build reliable, observable data systems with strong testing and validation. Champion best practices, golden paths, and CI/CD workflows that uphold data quality, security, and continuous improvement.</li><li>Performance Tuning, Maintenance and Optimization: Continuously monitor and optimize the performance of data workflows, identifying and resolving bottlenecks in data ingestion, transformation, and storage. You will participate in on-call rotation for data-owned services.</li><li>Develop Reusable Engineering Patterns: Design and implement scalable, reusable engineering patterns and frameworks that enable other engineers to self-serve data capabilities safely and efficiently. You’ll empower teams to integrate and utilize data within their systems with minimal dependency on the data engineering team.</li><li>Support Cross-Functional Projects: Work closely with Product, Analytics, and Machine Learning teams to support their data needs, helping them achieve their goals through reliable and insightful data.</li><li>Mentor and Share Knowledge: Act as a resource for junior team members, offering guidance and knowledge-sharing to elevate team expertise and contribute to a culture of learning.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Data Engineer

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. <h2>Hi there!</h2>Join Zapier’s new AI Tasks team, where you’ll own the core AI surfaces that make our customers’ workflows smarter—shipping and scaling products like AI by Zapier and Human in the Loop that thousands rely on to extract, classify, summarize, and safely approve actions in production automations. You’ll partner across our AI Orchestration portfolio (Agents, Chatbots, Copilot, and platform capabilities) to design elegant, reliable AI execution patterns at scale—reducing friction, raising quality, and turning complex AI into approachable building blocks for real businesses.We’re hiring Senior Full Stack Engineers (both frontend and backend leaning) to help invest in taking these surface areas to the next level. You’ll collaborate closely with AI experts, product managers, designers, and platform engineers to bring LLM-native workflows to life — with users and usability always at the center.If you’re excited about building real-world applications of AI (not just demos), working across the stack, and shaping the future of autonomous agents in automation — we’d love to hear from you.Zapier Agents is a new and fast-moving product at the intersection of AI, automation, and product-led growth. In this role, you’ll:<ul style="min-height:1.5em"><li>Design and build features that allow users to delegate tasks and orchestrate workflows using natural language</li><li>Collaborate with our platform team that manages agent memory, reasoning, execution, and system integrations</li><li>Build and refine user-facing features and interfaces for initiating, monitoring, and guiding agent behavior</li><li>Collaborate with AI and platform teams to connect Zapier Agents with core orchestration infrastructure</li><li>Own projects end-to-end — from scoping and architecture to implementation, testing, and support</li><li>Improve developer experience, observability, and deployment pipelines as the product matures</li></ul> In this role, you’ll:<ul style="min-height:1.5em"><li>Design and build features that allow users to delegate tasks and orchestrate workflows using natural language</li><li>Contribute to backend systems that manage agent memory, reasoning, execution, and system integrations</li><li>Build and refine user-facing features and interfaces for initiating, monitoring, and guiding agent behavior</li><li>Collaborate with AI and platform teams to connect Zapier Agents with core orchestration infrastructure</li><li>Own projects end-to-end — from scoping and architecture to implementation, testing, and support</li><li>Improve developer experience, observability, and deployment pipelines as the product matures</li></ul> <ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2> High Visibility, High Impact</h2>If you thrive on building complex systems that are easy to use and hard to break, this zone is for you:<ul style="min-height:1.5em"><li>Work on foundational systems used by millions</li><li>Help users build smarter, more powerful automations</li><li>Contribute to new AI-native experiences</li><li>Collaborate with cross-functional teams across Product, Design, and Support</li><li>Join a high-ownership environment with clear user impact and fast iteration</li></ul><h2>About You</h2>We’re looking for experienced engineers who bring:<ul style="min-height:1.5em"><li>For backend-leaning Full Stack roles: Strong backend experience with Python/Django building reliable, scalable, and observable services. Experience with TypeScript/Node.js is a bonus, but not required.</li><li>For frontend-leaning Full Stack roles: Advanced experience with React (and ideally frameworks like Next.js); you’re confident working across the stack and delivering cohesive user experiences</li><li>Experience architecting, building, debugging and operating distributed systems at scale is a benefit to candidates, but not essential.</li><li>Familiarity with AWS primitives, including S3, SQS, Lambda, RDS, etc.</li><li>Familiarity with relational databases like PostgreSQL or MySQL, and the ability to model, query, and optimize data effectively</li><li>Experience designing and consuming RESTful APIs, building event-driven systems, and working with data integrations across services</li><li>Proven ability to lead complex technical projects—owning design decisions, balancing tradeoffs, and guiding implementation across multiple contributors</li><li>You proactively coach and support teammates, foster growth through mentorship, and contribute to a culture of feedback and continuous improvement</li><li>You navigate ambiguity with confidence—able to clarify priorities, align stakeholders, and drive toward meaningful outcomes even when goals shift</li><li>You’ve used AI tooling for work or personal use. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul>

Sr. Software Engineer (Backend), AI Tasks

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: October 20, 2025Location: AMERICAS <h2>Hi there!</h2>Are you passionate about leveraging data to transform software products? We’re excited to invite you to join the Zapier Data team as a Senior Data Engineer! In this role, you’ll help shape the future of how data is used in Zapier products, working with our modern tech stack to build robust APIs and enhance data access across our Build organization, by building as well as enabling others.As a Senior Data Engineer, you’ll architect and implement scalable data systems that power key parts of Zapier’s product — from personalization and information retrieval for AI systems to usage analytics and billing. You’ll work closely with other engineers, product managers, and data teams to make high-quality data accessible and actionable across Zapier.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Experienced Data Engineer: You have 6+ years of experience designing, building and maintaining data systems and distributed systems in the cloud. You’ve led technical direction or architecture for complex data systems and can balance scale, performance, and cost.</li><li>Strong Engineering Foundation: You bring deep expertise in software engineering — designing APIs, data services, and distributed systems using robust testing, CI/CD, and observability practices.</li><li>Expert in Databricks &amp; Distributed Processing: You’re highly proficient in Databricks, Spark, or similar platforms, using them to efficiently process large-scale data and optimize for performance and cost.</li><li>Programming and Data Skills: You’re proficient in Python and/or Typescript, and strong in SQL. You follow best practices to write clean, efficient, and maintainable code throughout the full software development lifecycle.</li><li>Drive Observability and Operational Excellence: Define SLAs, build observability into pipelines and services, and establish standards for alerting, documentation, and on-call reliability for data systems.</li><li>Collaborative and Forward-Looking: You communicate clearly in writing, mentor others and set strong technical and data standards that raise the bar across teams. You partner with engineering, analytics, ML, and AI teams, embracing innovation and AI to improve how we build software. You balance pragmatism with impact, shipping solutions that simply work and evolving them over time.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Architect and Scale Data Systems: Lead the design and evolution of scalable, secure, and reliable data infrastructure and APIs that power user-facing product use cases.</li><li>Define Data Architecture and Standards: Drive collaboration with engineering and analytics teams to optimize storage, processing workflows, and database schemas. Define data models and contracts to ensure consistency, accessibility, and scalability across systems.</li><li>Drive Standards, Quality, and Governance: Design reliable, observable data systems with strong testing and validation. Help establish best practices, golden paths, and CI/CD workflows that uphold data quality, security, and continuous improvement.</li><li>Performance Tuning, Maintenance and Optimization: Establish frameworks for continous monitoring and optimization of the performance of data workflows, identifying and resolving bottlenecks in data ingestion, transformation, and storage. You will participate and improve the on-call rotation for data-owned services.</li><li>Advance Reusability and Enablement: Identify the opportunity and develop shared tooling, frameworks, and libraries that empower other engineering teams to self-serve data and build on top of common data patterns safely and efficiently.</li><li>Influence Technical Direction: Partner with the Engineering, Product and Data teams to define roadmaps and contribute to Zapier’s long-term data architecture and strategy.</li><li>Lead and Mentor: Provide technical mentorship to data engineers and cross-functional peers. Review designs, guide implementation, and promote an engineering culture focused on quality, user impact, and ownership.</li></ul><h3></h3><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Data Engineer

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 12/23/2025Location: North America/Europe(Note: Pacific Time hours will likely need to flex to EMEA hours, aka earlier morning schedule at times)Hi there!We’re looking for a proactive, persuasive, builder to join Zapier as our first Renewals Manager. You’ll help us build the renewal function from the ground up in Zapier’s upmarket business, think 0→1 startup energy, ownership, and autonomy within the resources of a scaled company. You’ll shape how renewals run, set the standard for simplicity and consistency, and make the commercial moment a trust-building experience for our customers.This isn’t a back-office role. You’ll be customer-facing, guiding champions, procurement teams, and execs through renewals in a way that feels seamless, value-aligned, and professional. You’ll protect revenue, spot opportunities for growth, and strengthen relationships at a critical commercial moment where we plan our future initiatives.If you’re someone who loves creating process that scales, thrives in fast-moving environments, and knows how to balance commercial rigor with empathy, let’s talk.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Commercially minded: You understand renewals are both a defensive and offensive motion, and know how to protect ARR while creating room for growth.</li><li>Customer-centric negotiator: You can align pricing and packaging to the customer’s value realization without over-discounting.</li><li>Process-driven operator: You thrive in CRM tools (HubSpot, Gong) and can execute clean, repeatable motions at scale.</li><li>Cross-functional partner: You know how to work with Customer Success, Sales, RevOps, Billing, and Legal to unblock deals and keep renewals on track.</li><li>Adaptable and scrappy: You’re comfortable building in a “Series A inside a later-stage company” environment, where processes evolve quickly. You love building out</li><li>Experienced: 3–5+ years in renewals, deal desk, account management, or sales roles in SaaS, ideally with exposure to enterprise contracts.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Own the Renewal Motion<ul style="min-height:1.5em"><li>Lead standard renewals for our upmarket segment, balancing hunting for expansion and logo retention. You’ll act as lead strategist for the commercial period, working with our customers to continue long-term relationships.</li><li>Execute timely renewals by owning the process - generating renewal proposals, managing the paper process, and overseeing commercial negotiations with core stakeholders in our customer’s business.</li></ul></li><li>Drive Commercial Outcomes<ul style="min-height:1.5em"><li>Protect logo retention and ARR outcomes in every renewal, working with the Sales &amp; Success team to effectively trade value for value with our enterprise plan customers.</li><li>Proactively identify risks (contractual, usage, or stakeholder) and escalate early to account teams for intervention.</li></ul></li><li>Partner Cross-Functionally<ul style="min-height:1.5em"><li>Collaborate closely with RevOps, Billing, Legal, and Sales to streamline approvals, align messaging, and ensure exception handling is managed efficiently. Improve our pricing and packaging options in partnership with product and BizOps teams</li><li>Partner with Customer Success Managers to ensure renewal terms reflect real customer usage and business value.</li></ul></li><li>Forecast with Precision<ul style="min-height:1.5em"><li>Maintain accurate renewal forecasts in Gong and HubSpot, ensuring NRR and GRR performance is visible and predictable.</li><li>Provide ongoing updates to sales and GTM leadership on renewal risk and variance from forecast.</li></ul></li><li>Build the Playbook<ul style="min-height:1.5em"><li>Continuously refine renewal processes, tooling, and communications to improve efficiency and customer experience, ensuring Zapier remains a trusted partner at every step of the customer journey.</li><li>Capture and share learnings from renewals to inform pricing, packaging, and broader customer success motions.</li></ul></li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Renewals Manager

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there!Zapier's Integration Quality team maintains and improves the most important, revenue-generating integrations at Zapier. We ship directly to customers with lots of autonomy—proactively improving features and reliability, handling API changes, and preventing issues before they happen.We're expanding by building a new team in India, and we're looking for an Engineering Manager to lead this effort. You'll hire and develop a team of backend engineers focused on our Top 250 integrations, driving quality initiatives and running playbooks across the portfolio. This is a leadership-focused role where you'll balance technical guidance with team development, cross-functional collaboration, and strategic planning.If you're energized by managing integrations at scale, love working with diverse APIs, and are ready to own a distributed team's success, this is the role for you.<h3>As a Manager on the Integration Quality team, you'll:</h3><ul style="min-height:1.5em"><li>Build and develop a high-performing team focused on improving quality and reliability across our integration portfolio—hiring, coaching, and growing engineers from the ground up</li><li>Own product and technical decisions for your team's work—knowing when to act decisively versus when to seek alignment on larger, harder-to-reverse decisions</li><li>Champion reliability and security—preventing regressions, improving observability, and establishing quality standards that protect customers</li><li>Translate customer experience data and metrics into priorities—anticipating risks, adopting new API features, and addressing issues before they escalate</li><li>Drive asynchronous alignment across distributed teams—proactively building processes that keep Integration Quality, Enterprise, Developer Platform, and foundational teams in sync across time zones</li><li>Partner with cross-functional stakeholders to shape vision and strategy, building relationships that lead to successful outcomes at the Zone and department level</li><li>Lead your team through one-on-ones, code reviews, and coaching—providing actionable feedback, celebrating success, and managing performance effectively</li><li>Plan for team growth—identifying where additional headcount is needed and making hiring decisions that strengthen the team</li></ul><h3>🚀 High Visibility, High Impact</h3>This is a critical role at the heart of Zapier's product. In this position, you'll:<ul style="min-height:1.5em"><li>Work on systems that power hundreds of millions of workflows</li><li>Shape the reliability and security posture of Zapier's most important integrations</li><li>Collaborate across Zapier to improve integration quality and developer experience</li><li>Help position Zapier as the world's leading AI orchestration platform</li></ul><h3>🔍 About You:</h3><ul style="min-height:1.5em"><li>You have experience with the Zapier Developer Platform. You understand how our platform works and can hit the ground running—or you can demonstrate exceptional ability to rapidly pull on available documentation, past decisions, and institutional knowledge to level up quickly.</li><li>You're a decisive leader. You're comfortable making product decisions autonomously and have strong judgment about which decisions require broader input. You empower your team to make decisions within their domain while providing guardrails for bigger calls.</li><li>You excel at asynchronous communication. You don't rely solely on existing systems—you proactively design and refine processes that keep distributed teams aligned across time zones. You're forward-thinking about communication challenges and have strong ideas about keeping everyone on the same page.</li><li>You're a proven people leader. You've hired, trained, and developed engineers. You build diverse, inclusive teams. You provide actionable feedback, manage performance effectively, and help high-potential team members grow.</li><li>You prioritize reliability and security. You understand the importance of preventing regressions, have experience with observability and incident response, and build team practices that protect customers.</li><li>You're a strong cross-functional collaborator. You navigate friction when needed, rally stakeholders around shared goals, and build relationships with Product partners and leadership that lead to successful outcomes.</li><li>You crave variety. Every API is different and constantly evolving. You're energized by new puzzles and can adjust tools and processes as challenges change.</li><li>You know what great code looks like. You contribute to design discussions, review code, establish quality standards, and dig into technical decisions to help your team make better tradeoffs.</li></ul><h3>Nice-To-Haves:</h3><ul style="min-height:1.5em"><li>5+ years of management experience leading engineering teams, including hiring and performance management</li><li>Experience building distributed teams across multiple time zones</li><li>Experience working across a wide variety of APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, or Meta/WhatsApp</li><li>Strong TypeScript and Node.js proficiency in production environments</li><li>Experience leading experiments to improve team processes and using AI and automation to drive innovation</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineering Manager,  Integration Quality

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/16/25Location: Remote - United StatesHi there!We're looking for a Benefits Manager to join our Total Rewards team and lead the future of health, wellness, and leave programs at Zapier. At Zapier, we’re not just making software—we’re building a platform that helps millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with talented teammates, leverage modern tools, and enjoy the flexibility of remote work.The Benefits Manager (individual contributor role) will lead Zapier’s global benefits and leave programs, ensuring they remain competitive, compliant, and financially sustainable in support of Zapier’s strategic growth. This role balances strategic planning with operational excellence, co-owns team goals, and influences leadership decisions. As Zapier continues to expand globally, the Benefits Manager will design innovative, scalable, and cost-effective programs that elevate the employee experience while protecting organizational resources.This role requires deep expertise in U.S. benefits and leave of absence (LOA) programs, with the ability to operate effectively across global markets. The Benefits Manager will report to the Sr. Manager, Total Rewards.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You:</h2>You have 8+ years of progressive experience in Benefits, Leave, or Total Rewards, U.S.-based with strong multi-state expertise and a track record of global program ownership. You’ve led implementations such as carrier transitions and PEO migrations, ensuring compliance, cost efficiency, and a great employee experience.You have strong analytical and strategic skills. You use data to evaluate trade-offs, influence decisions, and continuously improve benefits offerings. You’re comfortable in Excel/Google Sheets, dashboards, and data storytelling, turning insights into clear, actionable recommendations.You have excellent written communication skills and documentation practices. As part of a 100% remote team, you communicate complex information clearly and succinctly. You document thoughtfully, maintain accurate records, and keep key stakeholders aligned.You have strong attention to detail. You act as a subject matter expert (SME) in benefits, leave, accommodations, and wellness, collaborating across People Ops, Finance, and Legal to ensure programs are compliant, scalable, and financially responsible.You’re strong at time management. You can balance multiple fast-moving projects, work autonomously, and build scalable, efficient processes that support business growth.You have an AI-first mindset. You’re naturally curious about AI and regularly experiment with automation tools to streamline operations and enhance the employee experience. <h2>Things You’ll Do:</h2><h3>Benefits Management</h3><ul style="min-height:1.5em"><li>Lead the design, implementation, and management of health, life, disability, retirement, fertility, and other specialized benefit programs across the US, Canada, the UK, Ireland, Spain, and India.</li><li>Own high-impact deliverables such as U.S. Open Enrollment, carrier transitions, and global benefit renewals, with attention to cost-efficiency and compliance.</li><li>Partner with leadership and cross-functional teams to refine benefits processes as the company scales and integrates new entities, ensuring financial stewardship in program decisions.</li><li>Oversee vendor and broker relationships, including proficiency with related contracts, negotiating favorable terms and ensuring high-quality, cost-effective service delivery.</li><li>Lead benefit carrier transitions and implementation of new programs/vendors, ensuring compliance with all regulatory requirements and a seamless employee experience.</li><li>Ensure all benefits programs meet or exceed compliance standards (HIPAA, COBRA, ACA, ADA, ERISA, STD/LTD, FSA, HSA, etc.) and recommend adjustments based on compliance updates, industry trends, and employee feedback.</li></ul><h3>Leaves of Absence and Accommodations</h3><ul style="min-height:1.5em"><li>Partner with the Sr. Benefits Analyst to lead the design and management of Zapier’s global leave programs (medical, parental, and statutory), ensuring legal compliance and fiscal accountability.</li><li>Partner with third-party providers and payroll to ensure accurate and timely delivery of leaves, salary continuation, and benefits coverage.</li><li>Stay current on evolving compliance requirements (FMLA, CFRA, PFL, ADA, LTD/STD, etc.) and proactively recommend cost-conscious program adjustments.</li><li>Implement new processes and policies to improve both compliance reliability and employee experience.</li></ul><h3>Specialized Benefits Programs</h3><ul style="min-height:1.5em"><li>Oversee fertility and other specialized benefit programs, ensuring they remain compliant, inclusive, and cost-effective.</li><li>Evaluate new and emerging benefits (e.g., caregiving, financial wellbeing, mental health) through a compliance and cost-effectiveness lens.</li><li>Partner with vendors to ensure programs are delivered effectively and aligned with both budgetary considerations and employee needs.</li><li>Monitor utilization and financial impact of specialized programs, providing insights and recommendations for sustainable improvements.</li></ul><h3>Collaboration &amp; Communication</h3><ul style="min-height:1.5em"><li>Act as Zapier’s global subject matter expert (SME) for benefits and leave, advising executives and People leaders on compliance, financial impact, and program design.</li><li>Build transparent, strategic partnerships with Finance, Compensation, Legal, Payroll, and People Ops to ensure benefits align with organizational goals and budget stewardship.</li><li>Translate technical and compliance-heavy benefits information into clear, empathetic communications for employees and managers.</li><li>Transparently communicate program progress, risks, trade-offs, and financial considerations, influencing stakeholders to achieve alignment.</li></ul><h3>Team Mentorship &amp; Development</h3><ul style="min-height:1.5em"><li>Coach and mentor teammates, sharing best practices in compliance and cost-effective program management.</li><li>Increase team capability by sourcing and acting on feedback, inclusively supporting others to achieve shared goals.</li><li>Serve as a culture carrier, leading by example in compliance, financial responsibility, and inclusive decision-making.</li></ul><h2></h2><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit">this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Benefits Manager

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/16/25Location: Remote - United StatesHi there!We're looking for a Senior Benefits Analyst to join our Total Rewards team and help share the future of health &amp; wellness at Zapier. At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work.The Senior Benefits Analyst will administer, manage, implement, and continuously improve global benefits and leave programs to enhance employee experience, ensure compliance, and support Zapier’s strategic growth. To succeed in this role, you must be an expert in U.S. benefits and U.S. leave of absence (LOA) programs and compliance, with the ability to extend that expertise to global benefits administration. This position requires strong analytical skills, cross-functional collaboration, and the ability to influence strategy while delivering high-quality execution. The Senior Benefits Analyst will report to the Sr. Manager, Total Rewards.<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a><h2>About You:</h2>You have 5+ years of Benefits administration experience. U.S.-based with strong expertise in U.S. benefits and leave compliance, in-house benefits administration experience, and international program administration strongly preferred. Experience managing leave programs, accommodations, and perks, including vendor and payroll coordination. Proven ability to implement and refine wellness programs that improve employee engagement and well-being.You have excellent written communication skills and documentation practices. We’re a 100% remote team, and writing is our primary means of communication at Zapier. You’ll often communicate complex information, and need to be able to deliver the information accurately and succinctly. Additionally, you’ll need to keep excellent records and clearly document processes to keep key stakeholders informed.You have strong analytical skills. Comfortable with Excel/Google Sheets, formulas, dashboards, and data storytelling. You influence stakeholders and ensure alignment on program design and policy changes through data-driven recommendations. Analyze industry trends and employee feedback to advise on the evolution of perks programs, ensuring offerings remain competitive and impactful.You have strong attention to detail. Act as subject matter expert (SME) for benefits, leave, accommodations, perks, and wellness, advising People Ops, Finance, Compensation, Payroll, and Legal with clear recommendations. You own problems and use sound judgement to solve complex issues.You’re strong at time management. You can juggle fast-moving projects, work autonomously with minimal supervision, and build scalable, efficient processes.You have an AI-First Mindset. You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.<h2>Things You’ll Do:</h2>Leaves of Absence and Accommodations<ul style="min-height:1.5em"><li>Implement and manage Zapier’s global leave programs (medical, parental, and statutory), serving as the primary point of contact and SME for U.S. leave programs while coordinating with global stakeholders for seamless administration.</li><li>Partner with third-party providers and payroll to ensure accurate pay, benefits continuation, and compliance.</li><li>Monitor compliance updates (FMLA, CFRA, PFL, ADA, STD/LTD, etc.) and recommend program changes, ensuring full compliance with U.S. LOA laws and best practices.</li><li>Handle accommodation requests with empathy, balancing employee needs with compliance obligations and business priorities; design new processes that improve the employee experience.</li><li>Provide managers and People Business Partners with clear, practical guidance on complex or sensitive leave and accommodation cases, ensuring they understand compliance requirements, company policy, and best practices for supporting employees.</li><li>Identifies trends and gaps in our leave and accommodation programs and propose process or policy improvements.</li></ul> Perks Administration<ul style="min-height:1.5em"><li>Serve as the employee point of contact for Benepass and perks program administration including ensuring funding is appropriately applied to the various accounts, encouraging appropriate use of funds, and answering any questions that employees have</li><li>Maintain compliance of our perks programs through monthly reporting and receipts coordination with Accounting and Payroll. Additionally, you’ll audit the monthly expenditures to ensure they’ve been applied to the correct budgets and use these audits to improve the accuracy of the Benepass review team.</li><li>Advise on the evolution of perks programming based on industry trends and team-member feedback</li></ul> Wellness Resources<ul style="min-height:1.5em"><li>Administer and improve Zapier’s wellness resources (e.g., Wellness Coach, wellbeing programs for managers, and Zapiens).</li><li>Increase engagement and well-being by delivering innovative communications, education, and support.</li><li>Collaborate with ERGs and the Events Team to ensure well-being programming supports diverse employee needs and initiatives.</li><li>Recommend program adjustments based on industry trends and employee feedback to continuously strengthen the well-being experience.</li></ul> <h2>Additional Things You’ll Do:</h2><ul style="min-height:1.5em"><li>In partnership with the Benefits Manager, support the administration, analysis, and continuous improvement of global benefits and leave programs to ensure they are competitive, and compliant. This includes, but not limited to: US open enrollment, vendor &amp; broker relationships, and plan design.</li><li>Foster strong cross-functional relationships with the Accounting/Payroll, People Team partners, and Legal teams.</li><li>Foster strong vendor relationships to understand the programs and how to leverage the programs for maximum value for Zapiens.</li><li>Support the administration of Health &amp; Welfare programs as needed for our various entities.</li><li>Leverage product marketing skills to communicate and design program collateral to ensure benefits programs are communicated effectively and creatively to employees and dependents.</li><li>Travel for annual company summit that rotates to various cities throughout North America.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit">this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.#LI-Remote

Sr. Benefits Analyst

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job posted: 2/11/2026Location: Americas Hi there!I’m <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/jonofre/">Jaime</a>. I lead global recruiting for Zapier’s technical and product-building teams and I'm hiring an Americas-based Senior Technical Recruiter to join my team! We’re a highly tenured, technically savvy group that cares deeply about two things: helping hiring teams land exceptional talent, and creating thoughtful, transparent experiences for every candidate.In this role, you’ll partner closely with hiring teams in a fast paced, high trust environment, and bring structure, strong judgment, and deep collaboration as we work toward ambitious hiring goals. If that sounds like the kind of work you thrive doing, we’d love to tell you more.Our philosophy for hiring<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2>In the spirit of our Default to Transparency value, we’re going to be extremely picky about who we hire for this role. While we hope that each of these bullet points describes you, we also recognize you can gain these experiences in a variety of ways. We care less about the titles you’ve had and more about what you’ve accomplished in your roles when hiring for your teams. Outcomes will matter, but so will your understanding of how you achieved them.You have at least 5 years of experience in full-cycle recruiting for technical roles at a software or technology company. You have experience evaluating candidates for a variety of technical and product roles. You enjoy the challenge of finding exceptional talent for hard-to-fill Applied AI, Software Engineering, Data, and Site Reliability roles. You’re savvy at vetting technical talent to attain a high pass through rates through hiring manager screens.You have a high degree of AI fluency. You’re using AI in your work, you know where human intervention is still needed, and you see the opportunities that lie ahead as the tech advances. Big plus if you’re familiar with Zapier. Expect us to use AI in our process. You're a trusted partner in talent. You are an advocate for creativity and out-of-the-box thinking to drive the best decisions with your hiring managers. You advise interview teams on the best approach to fill their positions and create/manage a process that delights candidates and empowers hiring decisions.You are data-driven. You track pipeline health to balance your priorities and set hiring manager expectations. You know what the data tells you and how to adjust your search to meet time to hire and time to fill KPIs.You are resourceful and comfortable with ambiguity and change. You know how to research questions, talent, and companies to find the answers and great people to recruit. You also know how to find information on your own and when to ask questions for more. You can pivot quickly when needed, and can still be effective when not all the answers are known.You are a champion for diversity hiring &amp; inclusive interview practices. At Zapier, we think that hiring and fostering a diverse team is just the right thing to do. A successful recruiter will actively work to reduce bias in sourcing, screening, and interviews.You're comfortable driving and managing up. You prefer to own your work streams and enjoy working in autonomy to progress towards your goals, but not in a vacuum. You know where to maximize your time to achieve the best outcomes for your open roles, and how to keep your manager well informed in an asynchronous, remote work environment.You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search is a challenging task and prioritize providing a more human experience for everyone that interacts with Zapier during a hiring process.You are persistently helpful. No matter if it's pitching in on outreach or screening of applicants, scheduling, or covering for someone on PTO, you are an unstoppably helpful member for our recruiting team, hiring managers and candidates.<h2>Things You Will Do</h2>Zapier is a fast-paced, remote-first company. No two weeks will look exactly the same, but you’ll regularly:<ul style="min-height:1.5em"><li>Manage full cycle recruitment processes from sourcing to candidate engagement to closing top candidates. You'll experiment by yourself, with the team, or by working in tandem with hiring managers to maximize outcomes.</li><li>Find or create new sources of talent. LinkedIn might be a great tool, but you'll always look for new and unique ways to source talented folks.</li><li>Meet or exceed our high standards for candidate experience, facilitating a best-in-class, inclusive, and inspiring hiring process for candidates from all backgrounds</li><li>Manage 5-10 requisitions at any given time (sometimes more), and consistently make 3+ hires/month.</li><li>Consistently leverage data and a wide range of technology including AI and automation tools to drive improvement in our hiring processes.</li><li>Contribute to the Talent Acquisition team's AI transformation internally by experimenting, piloting, and innovating new workflows and solutions for our stakeholders.</li><li>Meet or exceed our KPIs for time to hire, time to fill, and candidate NPS.</li><li>Travel of 5% - 10% for company summits which rotate to various cities, primarily throughout North America</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct"> code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can<a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy"> review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Technical Recruiter

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 1/2/2026Location: IndiaHi there!We’re looking for a new Sales-Assist Representative to join the Sales-Assist Motion at Zapier. Zapier’s on a mission to make everyone more productive at work. We are in search of individuals who are not just looking for a job, but are committed to building a rewarding career in sales. Ideal candidates will possess a genuine passion for sales, a desire to continually learn and improve, and the drive to achieve excellence within the industry. Zapier has helped millions of people build businesses through the power of automation. The Sales Assist group serves customers as they evaluate and buy Zapier’s offers, through a high-velocity sales motion. We help customers primarily through live chat conversations through Zendesk, and some inbound demos over Zoom. We inspire deep automation use-cases pertaining to their role, and address any questions through their procurement and buying process. Ultimately, success here looks like removing friction from the purchase and adoption process through qualifying or converting leads.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You are located in India and able to work ~9:00 pm - 6:00 am IST. </li><li>4+ years of experience, with a track record as a solutions engineer, technical account manager moving to sales, or a very technical quota-carrying salesperson with experience in a SaaS environment, especially across technical product-led companies with both self-serve and sales GTM) with exposure to international markets.</li><li>Able to work a high velocity sales queue for prolonged periods of time in your day (Live Chat)</li><li>You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.</li><li>You’re experimental and have the ability to test our ideas rapidly and contribute to multiple sales projects.</li><li>You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.</li><li>Self-managing and a high degree of agency to manage your calendar, pipeline and hit quotas</li><li>Effective cross-cultural communicator — able to communicate clearly with both customers and a distributed international team. Advanced working English comprehension. </li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.</li></ul><h2>Things You’ll Do</h2>As a Sales-Assist Representative, you will have 3 main responsibilities:<ol style="min-height:1.5em"><li>Showcase Zapier as a potential solution for teams and businesses through multiple mediums - On a daily basis, most of your time will be on live chat (4+ hours) with customers through Zendesk. With the rest split between calls and emails. You’ll lead demos virtually to model a wide range of use-cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use-cases to help inspire more ways they can automate within their business. You’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to qualify leads for other teams and convert customers yourself.</li><li>Create a Sales Pipeline for multiple motions- through live chat queues and product qualified lead (PQL) emails, you’ll drive an influenced revenue metric with qualified leads to be handed to other teams and members.</li><li>Maintain feedback loops back into the rest of the organization - Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities, or identifying areas where improved collateral may have accelerated the sales-process. To do so, you’ll need to be excellent at written communication.</li></ol>You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.<h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sales Assist Representative

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Zapier is building the world’s leading AI orchestration platform, where automation and intelligence work hand in hand. As teams and organizations increasingly rely on AI to power their workflows, Zapier is expanding the capabilities, reliability, and adaptability of its platform—so that every automated process can think, act, and evolve alongside the people it supports.We’re hiring a UX Engineer to join our Copilot team to support chatbots. If you’re passionate about bridging design and engineering, crafting delightful, accessible, and high-fidelity experiences, and ensuring our product feels cohesive, intuitive, and expressive, we’d love to hear from you. If you thrive on the intersection of design and engineering—turning pixels and prototypes into production-quality, accessible, and maintainable interfaces—this role is for you:<ul style="min-height:1.5em"><li>Build experiences used by millions of users worldwide</li><li>Champion design fidelity, accessibility, and motion quality across teams</li><li>Create interaction patterns that make complex systems feel effortless</li><li>Collaborate with cross-functional teams across Product, Design, and Support</li><li>Work in a high-ownership environment with visible user impact and fast iteration</li></ul><h3>About You</h3>We’re looking for experienced UX Engineers who bring:<ul style="min-height:1.5em"><li>Strong experience in React and TypeScript, with deep attention to code quality, maintainability, and performance</li><li>Demonstrated ability to translate Figma (or similar) design systems into scalable, production-ready component libraries</li><li>A keen eye for visual polish, interaction detail, and animation quality</li><li>Fluency in accessibility standards (WCAG, ARIA) and inclusive design principles</li><li>Familiarity with design tokens, component theming, and responsive layout systems</li><li>Experience documenting patterns, components, and motion guidelines for shared use</li><li>A track record of tight collaboration with Product Designers to maintain high design fidelity</li><li>Curiosity and craft—someone who obsesses over the small details that make big differences</li><li>(Nice to have) Comfort with lightweight backend integration or prototyping tools (e.g., Next.js, Storybook, or Framer)</li><li>A mindset of continuous improvement—across tools, process, and personal growth</li></ul> If this role sounds interesting to you, check out the following links for more information about life at Zapier:<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Engineer, Frontend (UX Eng)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 10/22/2025Location: North America (Canada &amp; United States)<h2>Hi there! Help shape the future of growth at Zapier—powered by AI and driven by design.</h2>Zapier is on a mission to make automation work for everyone. As a Senior Product Designer on our Growth team Sprout, you'll tackle some of the most critical challenges in helping users get started, unlock new value, and grow with our platform.This is a high-impact role. You'll own design for Templates—a high-priority growth area that currently lacks dedicated design support. This includes the full templates experience: post-click flows, sharing UI, admin/account management, and if you're a high-velocity designer, the distribution side including template cards, landing pages, and social sharing assets. You'll be at the intersection of product, engineering, data, and marketing—imagining bold solutions, launching experiments, and refining them through insights. This is a perfect role for a designer who thrives in ambiguity, thinks systemically, and is excited to both design for AI and with AI.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You bring 6+ years of product design experience, with a focus on Growth. You’ve led initiatives across onboarding, activation, engagement, or retention in SaaS or enterprise environments.</li><li>Your portfolio shows polish and impact. You demonstrate strong UX thinking, refined UI, and a clear link between your work and business/user outcomes.</li><li>You think in systems, not screens. You're able to zoom in to details while also thinking holistically about how touchpoints connect across the customer journey.</li><li>You take bold swings and bring others along. You enjoy generating big ideas, storytelling your vision, and rallying cross-functional teams around them.</li><li>You're self-directed and action-oriented. You don’t wait for perfect clarity. You're quick to explore, eager to ship, and driven by curiosity and impact.</li><li>You use data, research, and instinct to inform decisions. You blend quantitative and qualitative inputs—knowing when to validate and when to trust your gut.</li><li>You move fast without cutting corners. You account for edge cases, accessibility, and interaction details early in your process.</li><li>You elevate your team, not just the product. You foster collaboration, improve process, and help build an inclusive and high-performing design culture.</li><li>You’re always learning. You welcome feedback, reflect openly, and actively seek opportunities to grow. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead design for how new users get started with Zapier. You’ll craft experiences that help customers discover what’s possible with Zapier through intelligent systems, example use cases, and onboarding flows.</li><li>Design automation kits tailored to specific roles. You’ll create shareable AI-powered templates for roles like HR, Finance, and Sales—and design ways to highlight them across surfaces, including SEO-optimized landing pages.</li><li>Collaborate deeply with cross-functional partners. You’ll work closely with PMs, engineers, researchers, data scientists, and marketers to define strategy and execute on high-leverage opportunities.</li><li>Balance exploration with execution. You’ll experiment quickly, test ideas, and iterate—while holding a high bar for usability, quality, and craft.</li><li>Bring ownership and curiosity to ambiguous problems. You’ll help define the roadmap, shape customer experiences, and unlock growth in new areas.</li><li>Contribute to design culture and systems. You’ll influence design standards across the Growth Zone and broader org, and help evolve Zapier’s design system.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Product Designer, Growth & AI (Sprout)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.<h2>Hi there!</h2>Are you excited about building systems that make data accessible, reliable, and impactful across a fast-growing product ecosystem? We’re looking for a Manager, Data Engineering to lead a team that designs and scales the data services and frameworks powering product experiences and AI capabilities at Zapier.As the Manager of Data Engineering, you’ll guide a team of talented engineers in developing APIs, backend systems, and reusable engineering patterns that help the rest of Zapier build with data safely and efficiently. You’ll shape how we serve data, scale our infrastructure, and collaborate across Product, Machine Learning, and Analytics to unlock new possibilities.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You have 8+ years of experience in data and/or software engineering, including 3+ years in a people management role. You’ve built and scaled data or backend systems in cloud environments and guided teams through the evolution from pipelines to services.</li><li>You possess strong leadership and strategic planning skills. You’ve successfully managed technical teams, set clear goals, and driven your team to meet them. You have a knack for aligning data capabilities with business objectives and can effectively communicate the value of these capabilities to both technical and non-technical stakeholders.</li><li>You have a strong software engineering background. You understand how to design and operate APIs, distributed systems, and data-serving layers that handle growth, reliability, and cost efficiency. You think in systems and build for reuse.</li><li>You are skilled in stakeholder management. You excel at building relationships across the organization, working closely with Product, Engineering, and other teams to ensure alignment and drive collaborative success. You’re adept at translating complex technical concepts into clear, actionable insights for a variety of audiences.</li><li>You are fluent in AI and its implications. You use AI to enhance your team’s productivity and creativity, but you also understand how it reshapes opportunity space — influencing business priorities, technical strategy, and the way data products are built and consumed.</li><li>You prioritize quality, observability, and reliability. You help your team design systems that are tested, monitored, and observable, ensuring data integrity and confidence in production.</li><li>You understand that perfect is the enemy of good. You will default to action by initially shipping solutions that simply work and work simply while iterating as needed.</li><li>You excel at leading and developing people. You create clarity and alignment, provide coaching and feedback, and help engineers grow in both technical and personal dimensions. You balance autonomy with accountability and celebrate impact over output.</li></ul> <h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and develop the Data Engineering team: Manage, coach, and grow a distributed team of engineers focused on building scalable, reusable data systems and APIs.</li><li>Shape our data services and platform strategy: Define the architectural vision for how data is ingested, processed, served, and accessed across Zapier. Drive toward simplicity, scalability, and self-service.</li><li>Develop reusable engineering patterns: Champion the creation of frameworks and abstractions that enable engineers across Zapier to safely self-serve data capabilities without depending on the data team for every integration.</li><li>Build reliable and observable systems: Ensure data pipelines, APIs, and services meet high standards for quality, performance, and uptime. Establish operational metrics and incident practices for data-owned systems.</li><li>Champion governance, CI/CD, and operational excellence: Ensure data systems and practices uphold security, privacy, and compliance standards while driving automation, reliability, and continuous improvement across the data platform.</li><li>Collaborate across teams: Work with Product and AI/Machine Learning teams to align data solutions with their goals — from powering personalization and AI experiences to making our backend systems more robust and resilient.</li><li>Encourage AI-assisted development and innovation: Drive adoption of AI tools and practices within the team, improving productivity and experimentation while fostering critical thinking about responsible use.</li><li>Plan and deliver business impact: Partner with peers and leadership to prioritize initiatives, define success metrics, and deliver projects that advance Zapier’s mission and data maturity.</li><li>Foster a culture of learning and excellence: Run demos, retros, and design reviews that reinforce curiosity, quality, and collaboration across the broader data organization.</li></ul>Our stack is best summed up by: Databricks, AWS, Python/Typescript, Kafka, dbt and Airflow.<h3></h3>

Engineering Manager, Data Engineering

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 12/03/2025 Location: North America (Canada &amp; United States)Hi there! My name is<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/amclifton/"> Anna Marie,</a> (or sometimes AMC) and I’m the Head of Zapier's AI orchestration, an experimental AI workspace, and this role will report to me. I'm seeking a Sr. Product Manager to lead the vision and execution of Zapier’s AI Capabilities team — the group building the shared foundation that will power all of our runtime AI products, including Agents, Chatbots, and AI by Zapier.As a Senior PM for AI Capabilities, you’ll define and deliver the platform that will make every AI experience at Zapier smarter, faster, and more reliable. This is a foundational role: the AI Capabilities platform is just starting up; you’ll help design it from the ground up.You’ll partner closely with engineering, design, and product teams across Zapier to build the APIs, runtime infrastructure, and orchestration layers that will power our next generation of AI-driven automation. Your mission is to make it effortless for AI product teams to deliver features that delight users; without reinventing the wheel every time.You’ll collaborate cross-functionally to:<ul style="min-height:1.5em"><li>Build the shared platform and APIs that power AI across Zapier’s 8,000+ integrations.</li><li>Partner with product teams to unify and evolve our AI runtimes into a single, reliable orchestration layer.</li><li>Enable AI teams to focus on delivering features that matter while your platform handles the underlying complexity. Translate cutting-edge AI and LLM capabilities into reusable, well-designed services.</li><li>Define success metrics that ensure your platform drives measurable quality, reliability, and developer velocity.</li></ul>Zapier is uniquely positioned for this moment: with deep integration capabilities, a vast ecosystem, and millions of users already automating their work, your platform will set the foundation for how AI experiences are built and scaled at Zapier.If you’re excited about shaping the core platform that thousands of AI experiences will rely on, read on.<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul>If you're passionate about building intelligent, user-facing AI products and want to define how agents will work across thousands of tools, we’d love to hear from you.<h2>About You</h2><ul style="min-height:1.5em"><li>You’re an experienced Product Manager with a strong technical foundation. You’ve worked on deeply technical or platform-oriented products; things like developer platforms, ML infrastructure, or AI/LLM (Large Language Model)-based systems. You’re comfortable navigating complex systems and working hand-in-hand with engineers to make them simple, scalable, and reliable.</li><li>You’re a builder at heart. This is a greenfield effort, so you thrive in ambiguity. You can take a blank canvas, gather input from multiple stakeholders, and turn it into a clear roadmap that balances technical feasibility with product impact.</li><li>You’re self-directed and collaborative. You excel in prioritization, roadmap planning, and leading cross-functional teams from ideation to launch. You’re transparent with your stakeholders and skilled at overcoming roadblocks to continue delivering value.</li><li>You’re bold, pragmatic, and obsessed with results. You set big goals and you back them up with diligence on why they matter and how we’ll achieve them. You are committed to delivering measurable business outcomes.</li><li>You are a skilled communicator. Zapier is a 100% remote team and relies heavily on asynchronous communication. You excel at selecting the right tools and communication styles, whether you’re articulating your team’s vision, roadmap, and progress, or building momentum across the company.</li><li>You are available for team meetings between 10am - 3pm ET. While we often communicate asynchronously, product teams have 5 overlapping business hours for team meetings and effective collaboration.</li></ul><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Lead Product Vision and Strategy for Zapier’s AI Capabilities platform, aligning it with our broader company and AI goals.</li><li>Work cross-functionally with engineering and other AI product teams to deliver the shared APIs and infrastructure that enable AI-powered experiences.</li><li>Shape the developer experience for internal teams who will build on top of this platform, ensuring ergonomics, reliability, and ease of use.</li><li>Translate AI/LLM capabilities into productized components that power new user experiences.</li><li>Partner with multiple AI product teams (Agents, Chatbots, AI by Zapier) to unify runtimes into a single, reliable AI orchestration service.</li><li>Define success metrics and use data to inform prioritization, roadmap decisions, and iteration.</li></ul>

Sr. Product Manager, AI Capabilities

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job posted: 1/30/2026Location: Americas Time zone: PST, MT, Central, we're not considering EST time zones Reports to: Mindy Wagner, Sr. Manager of Product Design<h2>Hi there, </h2>I'm Mindy, the hiring manager, and I'm looking for a new Sr. Manager of Product Design for the Workflow Zone. This is a net-new role to support our overall growth. I know interviewing can be tough, so first, let me tell you a little bit about the role and me in this quick interface:<a target="_blank" rel="noopener noreferrer nofollow" href="https://video-documentation-hub.zapier.app"> Intro to our Sr. Manager, Product Design role. </a>If you're interested, come back to this link and apply now! Zapier is on a mission to make automation work for everyone. As AI transforms how people build and use automation, the Workflow Zone sits at the heart of this transformation—owning the Zap Editor and the core building blocks that power millions of automations.We're looking for a strategic and visionary Senior Manager of Product Design to lead design across the Workflow Zone. This is a high-impact leadership role. You'll manage 3 designers working across our core building experience and partner closely with product and engineering leadership to shape how automations are built on Zapier. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>8+ years of product design experience, including 3+ years managing design teams working on complex, technical, or builder-oriented products. Your portfolio demonstrates high-quality design work on workflow tools, developer platforms, or similarly complex systems.</li><li>Systems thinker with technical depth. You understand how complex product ecosystems work and can see how changes ripple across experiences. You have strong technical fluency and can partner effectively with engineers, understand system architecture, and make design decisions informed by technical constraints.</li><li>Transformation-minded leader. You've led teams through significant product or strategy shifts and maintained team morale and quality during change. You know how to balance preserving what works while pushing toward bold new visions.</li><li>Strong cross-functional partner. You build trust with product and engineering leadership, influence zone strategy, navigate technical constraints, and co-own outcomes across multiple teams simultaneously. You anchor work in meaningful metrics and balance craft excellence with shipping velocity.</li><li>Team developer with operational strength. You set clear expectations, give direct feedback, and create growth opportunities for designers at different stages. You establish clear team rhythms, improve collaboration patterns, and create the conditions for designers to do their best work.</li><li>AI-fluent in practice. You embrace AI to accelerate design work, coach your team to do the same, and understand how AI capabilities should reshape both product experiences and design processes.</li></ul><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Lead and develop the Workflow design team. Set clear goals, define success metrics, and coach designers through regular feedback. Work with other leaders to align design strategy with business objectives.</li><li>Shape Workflow Zone strategy. Work with product and engineering leadership to define how automation building evolves and drive the vision for unifying code, no-code, and AI in the builder experience.</li><li>Drive design quality and cohesion. Establish standards and ensure the builder experience feels unified across products.</li><li>Champion operational excellence. Develop and lead zone rituals and ensure designers have the right processes and support.</li><li>Navigate technical complexity. Operate effectively across highly technical infrastructure and user-facing experiences.</li><li>Build for scale and reliability while maintaining usability as workflows become more complex.</li><li>Advance AI-enabled design practices. Help your team leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>.Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Manager, Product Design, Workflow

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. <h2>About Zapier:</h2>We’re humans who simply think computers should do more work. At Zapier, we’re not just making software, we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.<h2>Job Description</h2>Zapier is looking for a Field Marketing Manager (Third-Party Events &amp; Partnerships) to build and scale our presence across industry conferences, partner-led events, and externally hosted experiences.In this role, you’ll own the strategy, execution, and optimization of all third-party event motions, including sponsorships, partner activations, and programs that empower teams across Zapier to participate effectively in external events.This is a high-visibility role that blends thoughtful program design with hands-on execution. You’ll collaborate closely with Sales, Product Marketing, Brand, and Partner teams to ensure Zapier shows up with clarity, quality, and impact, and that third-party events meaningfully influence awareness, relationships, and pipeline.If you love turning conferences, partner events, and external platforms into high-impact moments for prospects and customers, this role is for you.<h2>About You</h2><ul style="min-height:1.5em"><li>You have 6–8+ years of field marketing, event marketing, or partner marketing experience in a B2B/enterprise environment.</li><li>You have deep experience owning third-party event strategy, from evaluating opportunities and negotiating sponsorships to designing presence and leading on-site orchestration.</li><li>You understand how external events ladder into pipeline creation and acceleration, and you’re comfortable partnering with Sales and RevOps to connect activity to outcomes.</li><li>You’ve built or operationalized repeatable playbooks that help companies show up consistently at external events.</li><li>You can identify new opportunities (industry events, partner activations, speaking slots) based on market signals, ICP needs, and GTM priorities.</li><li>You’re an exceptional communicator in a remote-first environment, able to drive clarity through documentation, async updates, and structured planning artifacts.</li><li>You thrive as a high-accountability individual contributor and enjoy collaborating across functions without needing authority.</li></ul><h2>What You’ll Do</h2><h3>Own Zapier’s third-party event ecosystem</h3><ul style="min-height:1.5em"><li>Develop and manage the annual third-party event and sponsorship strategy aligned to GTM and pipeline priorities.</li><li>Evaluate event opportunities using criteria based on audience quality, persona fit, cost, impact potential, and measurement.</li><li>Negotiate sponsorships and build activation plans that maximize visibility and convert interest into sales engagement.</li><li>Create repeatable playbooks that allow Sales, PMM, and other internal teams to participate in external events with consistency and quality.</li></ul><h3>Partner-led activation programs</h3><ul style="min-height:1.5em"><li>Build a partner event enablement program in partnership with Partner Marketing: tooling, templates, messaging, and processes that empower partners to represent Zapier effectively at their events.</li><li>Work with the Channel team to operationalize MDF opportunities, co-marketing plays, and partner-hosted events.</li></ul><h3>Measurement &amp; insights</h3><ul style="min-height:1.5em"><li>Define success metrics across attendance quality, meetings created, influenced pipeline, and brand engagement.</li><li>Produce thoughtful pre-event briefs and post-event recaps synthesizing insights, results, and strategic recommendations.</li><li>Use data to guide future investment decisions and refine the third-party event mix.</li></ul><h3>Cross-functional partnership</h3><ul style="min-height:1.5em"><li>Collaborate with Sales, PMM, Brand, RevOps, and Partnerships to align on regional priorities, personas, and goals.</li><li>Coordinate follow-up motions with Sales to ensure momentum translates into conversations and deals.</li><li>Represent third-party event insights in GTM planning cycles and cross-functional reviews.</li></ul><h3>On-site execution</h3><ul style="min-height:1.5em"><li>Manage vendors, logistics, and external partners to ensure high-quality delivery of every element of Zapier’s presence.</li><li>Lead on-site operations as needed, bringing consistency and a strong brand presence to all external events.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Field Events Marketing Manager

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Location: IndiaZapier is looking for a Manager, Sales-Assist to join the Sales and Customer Success org at Zapier. The Sales-Assist team today serves our core customer group as they evaluate and buy Zapier’s products, by being a dedicated sales point-of-contact mainly through Live Chat and secondarily through Calls and Email. Today, we have an inbound sales motion, with proactive engagements with existing customers from product signals to drive expansion, and mostly working on faster sales cycle deals. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s products.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You are located in India and able to work 5:00 pm - 1:00 am IST to allow overlap with North America-based colleagues. </li><li>You bring 5+ years of SaaS sales or upsell experience, ideally with horizontal platforms and AI and/or automation solutions, and a strong track record of success.</li><li>You have 2+ years of experience leading and developing high-performing sales or upsell teams, ideally within a fast-growing or high-velocity environment.</li><li>You are comfortable engaging with both technical and business audiences, with credibility in areas such as integrations, APIs, compliance, and scalability.</li><li>You are highly operational, making data-driven decisions, leveraging sales tools, and optimizing processes for efficiency and impact.</li><li>You thrive in ambiguous, fast-paced environments and bring a builder’s mindset to new challenges.</li><li>You’re deeply curious, especially about AI and automation, and are eager to experiment with new technologies that improve team and customer outcomes.</li><li>You’re a strong communicator, able to align internal stakeholders and build rapport with executives across customer organizations.</li><li>You're excited about Zapier’s mission and energized by the opportunity to scale a team that is beginning in their sales journey.</li><li>You have experience working with global or distributed teams.</li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Lead, coach, and inspire a high-performing team of 8–10 Sales Assist Representatives, fostering a collaborative and inclusive team culture.</li><li>Drive the team to meet and exceed revenue and customer growth targets through effective sales strategies and operational excellence.</li><li>Recruit, hire, and onboard top sales talent while fostering a culture of excellence, accountability, and continuous learning.</li><li>Coach and develop your team through regular feedback, chat reviews, call reviews, deal reviews, pipeline inspection, and career development planning.</li><li>Collaborate with stakeholders such as your manager (Core Sales Manager) and Sr. Growth Marketing Manager, with support from the Head of Sales, to drive program success.</li><li>Build and maintain relationships with key customers and prospects, acting as a trusted advisor who can elevate conversations beyond automation.</li><li>Oversee sales operations and forecasting, ensuring accurate, data-driven pipeline and performance reporting using tools like HubSpot and Gong.</li><li>Champion the voice of the customer, translating insights into actionable product feedback and improvements.</li><li>Contribute to the evolution of sales strategy, playbooks, and processes to help scale a world-class sales organization.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>. <h2>Application Deadline: </h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.<h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Manager, Sales Assist

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. <h3>About the Role</h3>Support Readiness drives scalable, AI-driven systems and frameworks that ensure Support is prepared, confident, and aligned for every product and feature launch. To achieve this, the Readiness Program Manager (RPM) ensures that readiness, knowledge, and training operate as one cohesive ecosystem that continuously improves over time.This role bridges project management, knowledge governance, and readiness to orchestrate the flow of information between Support, Product, Build, and the wider GTM team. The RPM ensures that everyone in Support has the right mix of knowledge and enablement, at the right time, to deliver a fast, accurate, and exceptional customer experience.The RPM also owns Support’s training framework, along with the Readiness Specialist, and will partner with Tech Leads and Global Support ICs to coordinate new hire, upskilling, and refresher training. The RMP will foster feedback loops between Quality, VoC, and the queue-facing roles to understand pain points, trends, gaps, and insights that can be addressed through training initiatives.<h3>Things You’ll Do</h3>AI Integration &amp; Process Optimization<ul style="min-height:1.5em"><li>Essential to this role is implementing AI-driven frameworks, tools, and workflows that streamline readiness access, tracking, and insight generation.</li><li>Partner with Technical Support Operations and Zapier on Zapier teams to formulate projects, ensure frameworks align with Support Brain and CoPilot initiatives, and to define success metrics for usage, content accuracy, confidence, and governance.</li><li>Build frameworks for human-in-the-loop QA and readiness validation, aligning with Zapier’s AI orchestration principles.</li></ul>Readiness Ownership<ul style="min-height:1.5em"><li>Help direct/coordinate the day-to-day work of the Readiness Specialist, including readiness coordination, live trainings, curriculum refinement, knowledge updates, and general content creation, updates, and validation. There are no people management responsibilities associated with this role.</li><li>Own and continuously evolve Support Readiness, ensuring it’s scalable, predictable, measurable, and meeting ICs where they’re at. Here’s what this might look like:<ul style="min-height:1.5em"><li>Evolving our current approach to Readiness to lean more heavily on AI and automation to ensure notifications are timely, relevant, drive engagement, and are surfaced to ICs in the right places.</li><li>Creating and managing end-to-end readiness for new products and features by collaborating with Product and Build. As Product and Build standardize their use of ProductBoard and Epics, there’s an opportunity to build the robot and reduce the manual efforts readiness currently requires.</li><li>Coordinating the delivery of readiness materials with Support Teams, including live sessions, demos, async learning materials, etc.</li><li>Utilize data and metrics to understand the impact and engagement of readiness efforts to make course corrections as needed to drive engagement.</li><li>Seek out readiness feedback via office hours, small team meetings, listening tours, etc., every planning cycle to ensure we’re meeting the readiness needs of Support.</li></ul></li><li>Oversee the new hire training framework for Global Support, ensuring onboarding content and delivery align with Zapier’s readiness standards and technical expectations.<ul style="min-height:1.5em"><li>Update and evolve our current new hire curriculum to be more technical and revolve around on-the-job training with agents in the queue.</li><li>In partnership with QA, Tech Leads, and MTLs, identify and coordinate coaching, upskilling, and refresher sessions post-graduation.</li><li>Standardize daily progress updates and feedback for new hires and MTLs.</li></ul></li><li>Continuously collaborate with Tech Leads, Readiness Specialist, and Global Support ICs to identify and address emerging enablement needs.<ul style="min-height:1.5em"><li>Utilize data to drive upskilling decisions based on metrics, QA, satisfaction, etc.</li><li>Sandboxing opportunities to connect new product and feature readiness with</li></ul></li></ul>Cross-Functional Readiness &amp; Enablement<ul style="min-height:1.5em"><li>You’ll serve as the primary readiness point of contact between Product and Engineering, ensuring Support is informed, trained, and ready for new product and feature releases.</li><li>You’ll be the Support stakeholder for readiness efforts that span Go-to-Market, Product, Build, and other departments, where you’ll distill the impacts for Support and help the team plan accordingly.</li><li>Drive engagement and change management across Support by facilitating clear communications around product changes, launches, and readiness milestones. This could include creating content, updating knowledge, delivering launch communications, recording/hosting training sessions, etc., to ensure zero-day readiness for new products and features.</li><li>You’ll help to delegate and manage the day-to-day workload of a Readiness Specialist, but you won’t be responsible for being their people manager.</li></ul>Knowledge &amp; Content Governance<ul style="min-height:1.5em"><li>You’ll own the next iteration of our knowledge management and governance approach. This will include building and refining GPTs to help create knowledge content, implementing a system for knowledge submissions, and creating and managing frameworks that prioritize and surface knowledge base articles, Rover notes, macros, etc., that need to be reviewed for accuracy and completeness.</li><li>Collaborate with TSO to establish review cadences and validation workflows for AI-generated content, ensuring human oversight and compliance alignment.</li><li>Identify content and process gaps surfaced through QA, Tech Leads, Escalations, or VOC, etc., and address those gaps through readiness initiatives.</li></ul>Measurement &amp; Continuous Improvement<ul style="min-height:1.5em"><li>Define and track readiness success metrics (e.g., escalation reduction and readiness confidence scores).</li><li>Collect and synthesize insights from QA, Tech Leads, Escalations, Support, and VoC teams to improve future launches.</li><li>Lead retrospectives on major launches to identify systemic improvements and codify learnings.</li></ul><h3>What Success Looks Like</h3><ul style="min-height:1.5em"><li>Support consistently achieves timely readiness for product and feature launches.</li><li>Product and Support operate with clear communication loops, fewer surprises, and better launch outcomes.</li><li>Knowledge and enablement content is accurate, accessible, and AI-assisted, improving handle time and CSAT.</li><li>New hires gain diverse on-the-job training experiences, leading to quicker troubleshooting and tooling proficiency, higher confidence in technical knowledge, and a deeper understanding of our product.</li><li>Launch a unified Readiness &amp; Training Framework that connects onboarding, product launches, and ongoing enablement.</li><li>Deliver consistent readiness reports and insights to Support and Product leadership.</li><li>Establish measurable benchmarks, metrics, and feedback loops for readiness content, engagement, and new hire ramp time.</li></ul><h3></h3><h3>Key Qualifications</h3><ul style="min-height:1.5em"><li>5+ years of experience in Program Management, Enablement, or Knowledge/Change Management (ideally within a Support or Operations org).</li><li>Proven ability to manage complex, cross-functional initiatives with multiple stakeholders and dependencies.</li><li>Strong understanding of product readiness, enablement strategy, and knowledge management principles.</li><li>Experience designing and managing new hire training or onboarding frameworks.</li><li>Excellent communication and relationship-building skills — able to navigate ambiguity and drive alignment across diverse teams.</li><li>Ability to scale processes, frameworks, and generate resources using AI and automation.</li><li>Data-driven mindset: able to define, track, and interpret success metrics that demonstrate readiness impact.</li><li>Comfortable working autonomously in a remote, fast-paced environment.</li></ul><h3>Skills and Attributes</h3><ul style="min-height:1.5em"><li>Curious &amp; Fast-Moving: Always staying ahead of product changes, new tools, and evolving workflows, with a keen desire to explore faster and better ways to enable the Support Team.</li><li>Passionate About AI: You have a proven track record of leveraging AI to improve processes or performance. In this role, you’ll be expected to identify ways we can work smarter using technology.</li><li>Generalist Agility: Moves fluidly across functions and disciplines, connecting technical depth with strategic coordination.</li><li>Program and Operational Leadership: Leads readiness programs end-to-end, balancing strategic vision with operational efficacy. You implement repeatable frameworks, measure what matters, and drive continuous improvement. You hold people accountable and are comfortable leading through influence.</li><li>Enablement Design: Builds learning systems that accelerate onboarding, readiness, and continuous skill development.</li><li>Change Management: Develop frameworks that ensure accuracy and accessibility of information, and drive adoption of new processes through clear communication.</li><li>Cross-Functional Collaboration: Partners effectively with Product, PMM, GTM, and Support to align priorities and deliver results.</li><li>Data-Driven Thinking: Defines and interprets metrics to evaluate readiness and success, informing future decision-making.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Readiness Program Manager

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there!Zapier’s Revenue Zone is where product meets payments — and where customers truly experience the value of Zapier. Whether they’re choosing a plan, managing their subscription, or checking usage, we believe those moments should feel effortless, transparent, and trustworthy.We’re hiring a Full Stack Engineer to help us build and evolve the infrastructure behind these moments. You’ll work on the systems that power billing, payments, plan selection, usage tracking, and more — and play a critical role in making these experiences reliable, flexible, and user-friendly.If you’re excited to build systems that directly influence how millions of users access Zapier and help ensure our business continues to grow sustainably — this is the role for you.The Revenue Zone owns how Zapier is packaged, priced, and purchased — and how those systems evolve with our customers.We work across two cross-functional teams:<ul style="min-height:1.5em"><li>Team Payments builds the systems behind billing, invoicing, subscription management, and payment processing. Their work ensures customers can reliably pay for Zapier — and get the value they expect.</li><li>Team Catalog focuses on how we present pricing, help customers choose the right plan, and support internal tooling for packaging and offers.</li></ul>Together, we build and maintain the infrastructure that supports pricing, payments, subscriptions, and customer visibility into their accounts — while keeping reliability, performance and clarity top of mind.<h2>As a Full Stack Engineer in the Revenue Zone, you’ll:</h2><ul style="min-height:1.5em"><li>Build and maintain pricing and plan selection UIs</li><li>Develop backend services that manage subscriptions, usage tracking, and payment flows</li><li>Collaborate with design, product, and data to deliver performant, user-centered experiences</li><li>Work across the stack to modernize legacy systems and improve platform scalability</li><li>Help define new interfaces between systems — e.g., billing APIs, pricing engines, entitlements, plan change workflows</li></ul><ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>🚀 High Visibility, High Impact</h2>The Revenue Zone is responsible for the experience every paying customer has with Zapier — and that means your work directly supports the company’s business growth.This is an opportunity to:<ul style="min-height:1.5em"><li>Ship features that improve transparency, reliability, and flexibility in how customers pay for Zapier</li><li>Modernize the tech stack behind core billing and packaging infrastructure</li><li>Collaborate with Product, Finance, and Support teams to reduce friction and drive adoption</li><li>Contribute to a high-delivery team that values fast feedback and continuous improvement</li></ul><h2>About You</h2>We’re looking for experienced full stack engineers who bring:<ul style="min-height:1.5em"><li>5+ years of experience building and maintaining production web applications</li><li>Strong knowledge in JavaScript/TypeScript and React, with experience building responsive interfaces</li><li>Solid experience building backend APIs with Python (Django preferred)</li><li>Familiarity with PostgreSQL, Redis, and cloud environments like AWS</li><li>Experience integrating with payment systems, third-party APIs, or billing platforms is a plus</li><li>You value collaboration, pairing, and async communication in a remote team environment</li><li>You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences</li><li>You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out</li><li>You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Engineer, Full Stack (Revenue Zone)

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there!Are you excited about scaling partner programs and turning partners into a powerful distribution channel? Join Zapier’s Partner Marketing team as our Partner Programs Marketing Manager and help shape how we engage with and grow our partner ecosystem.In this role, you’ll lead the marketing of our integration and solution partner programs, create scalable enablement, and run multi-channel campaigns that drive partner-led growth. You’ll also design structured MDF programs and ensure our partners have the tools and resources to succeed.Things You Will Do...Partner program marketing and enablement<ul style="min-height:1.5em"><li>Drive the marketing-focused aspects of our integration and solution partner programs, ensuring partners are informed, engaged and see clear value in being a Zapier partner.</li><li>Manage fulfilment of partner perks and lifecycle communications, building engaging to partner strategies that keep partners informed and excited about Zapier.</li><li>Develop enablement resources like case studies, solution briefs, and playbooks to help partners successfully market Zapier’s solutions.</li></ul>Partner campaigns and distribution<ul style="min-height:1.5em"><li>Create and deliver through-partner marketing playbooks and campaigns that partners can run to drive demand.</li><li>Provide partners with campaigns-in-a-box, messaging frameworks, and multi-channel assets to amplify Zapier’s reach.</li><li>Run webinars, co-marketing initiatives, and other campaigns through partners and track their effectiveness.</li></ul>MDF Program Management<ul style="min-height:1.5em"><li>Design and manage a structured MDF program for solution and integration partners, defining eligibility, applications, and ROI measurement.</li><li>Support partner-led events and campaigns through MDF funding, ensuring these initiatives are repeatable and effective.</li></ul>Partner acquisition and awareness<ul style="min-height:1.5em"><li>Drive awareness of our partner programs on key surfaces such as the website, partner portal and campaigns, in collaboration with PMM.</li><li>Support scaled partner acquisition by marketing our programs to prospective integration and solution partners.</li><li>Help grow adoption of partner solutions by highlighting partner offers, success stories and use cases to the right customer audiences.</li></ul>Measurement and reporting<ul style="min-height:1.5em"><li>Define and track KPIs related to partner-influenced pipeline, partner engagement, campaign performance and program health.</li><li>Use data to refine segmentation, messaging, channels and offers across both to partner and through partner motions.</li><li>Provide regular insights on how partner programs and campaigns are contributing to Zapier’s growth.</li></ul> About You...Core Qualifications:<ul style="min-height:1.5em"><li>Proven experience in partner marketing or channel marketing in B2B SaaS.</li><li>Strong background in creating and managing multi-channel campaigns, for example webinars, email, content and co marketing initiatives.</li><li>Ability to create repeatable marketing programs that partners can use to effectively position and sell your company’s solutions</li><li>Experience building partner-facing enablement such as case studies, solution briefs, pitch decks and basic training materials.</li><li>Excellent written and verbal communication skills, with the ability to engage and influence both partners and internal stakeholders.</li><li>Analytical mindset with experience setting KPIs, measuring performance and using insights to optimise programs and campaigns.</li><li>Comfortable working cross-functionally with Partner Management, Sales, Product Marketing &amp; wider marketing teams</li><li>AI fluency. You have used AI tools for work or personal projects, or you are keen to dive in and learn fast. You look for ways to use AI to make programs more efficient, content creation faster and reporting easier.</li></ul>Preferred Qualifications:<ul style="min-height:1.5em"><li>Experience working with both technology partners and services or channel partners.</li><li>Familiarity with partner portals, MDF or partner fund programs, and CRM based partner tracking.</li><li>Interest in automation, integrations or AI tools and how customers use them.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Partner Programs Marketing Manager

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 11/4/2025Location: Americas<h2>Hi there!</h2>Zapier’s Integration Platform Zone is the engine that connects Zapier to the outside world. Within this zone, the Partner Sharing team is leading the next evolution of how we collaborate with strategic partners by building automation and integration solutions that are deeply embedded within our partners’ own products.We’re hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the <a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.zapier.com/powered-by-zapier">Powered by Zapier API</a>, which allows companies to create fully native automation experiences directly inside their products without reinventing the infrastructure behind workflows, triggers, and integrations.If you’re passionate about designing APIs that enable developers to build remarkable automation experiences, thrive on scaling backend systems, and want to play a key role in growing Zapier’s ecosystem through partnerships, we’d love to hear from you.<h2>Team Mission</h2>The Partner Sharing team develops deep, strategic relationships with managed partners by offering integration and automation solutions that replace or enhance native product functions. Rather than simply encouraging partners to embed Zapier, we proactively design ways for them to unlock new value for their users through our APIs.Our mission is to make Zapier an indispensable part of our partners’ platforms by helping them scale faster, strengthen their user experience, and grow their business.We’re building toward a future where Zapier’s APIs are the foundation for how companies deliver automation to their customers, driving adoption, retention, and product-led growth across the ecosystem.<h2>Things You’ll Do</h2>As a Backend Engineer on the Partner Sharing team, you’ll:<ul style="min-height:1.5em"><li>Design and build new partner-facing APIs that power automation and integration directly within partner platforms.</li><li>Expand and improve the Powered by Zapier platform, ensuring reliability, scalability, and exceptional developer experience.</li><li>Enhance partner developer tools and documentation, creating seamless onboarding and implementation experiences.</li><li>Balance internal and external needs, ensuring systems are ergonomic and scalable for both Zapier’s engineering teams and external developers.</li><li>Collaborate across teams including Platform, Infrastructure, and Product Engineering to ensure smooth integration and interoperability.</li><li>Lead technical initiatives, mentor teammates, and contribute to architectural decisions that set long-term direction for the product.</li></ul><h2>About You</h2>We’re looking for experienced backend engineers who bring a mix of technical depth, customer sympathy, empathy, and adaptability.You have:<ul style="min-height:1.5em"><li>API Development Experience: You’ve built and maintained APIs, gateways, and integration points that serve real-world production traffic.</li><li>Language Proficiency: You’re fluent in Python, with strong experience using Django and ideally the Django REST Framework.</li><li>Authentication Knowledge: You’re familiar with OAuth, API keys, JWTs, and other authentication patterns used in secure API systems.</li><li>Scale and Reliability Mindset: You design systems for performance, resilience, and maintainability, You think carefully about how features reach customers.</li><li>Developer Experience Focus: You care deeply about usability, feedback loops, and how external developers interact with your APIs.</li><li>Collaborative Spirit: You thrive in cross-functional environments, engaging openly with product managers, designers, and fellow engineers.</li><li>Remote-Ready Discipline: You communicate clearly in writing, work autonomously, and thrive in an asynchronous, distributed team.</li><li>Adaptability: You’re comfortable navigating ambiguity and enjoy evolving your tools and practices as the team and platform scale.</li></ul><h2>Nice to Have</h2><ul style="min-height:1.5em"><li>OpenAPI &amp; Code Generation: Experience designing or maintaining OpenAPI specifications or exploring SDK generation pipelines.</li><li>AI Development Familiarity: You’ve experimented with AI-powered development tools, or are excited to learn how AI can enhance automation and developer workflows.</li><li>Partner Ecosystem Experience: You’ve worked with external partners or developer platforms, helping teams integrate APIs or automation into their products.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Sr. Software Engineer, Partner Sharing (Backend)

<h2>About Zapier</h2>We're humans who simply think computers should do more work.At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale with <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/ai">automation and AI</a>. Our mission is to make automation work for everyone by delivering products that delight <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/customer-stories">our customers</a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/zapconnect">our customers’ success</a>, and as they grow, so will you.Job Posted: 11/3/2025Location: North America (Canada &amp; United States)<h2>Hi there! </h2>Here's the problem: AI automation should be everywhere in large companies by now. But it's not. Every department wants it—Sales wants smarter lead routing, Support wants autonomous ticket resolution, Operations needs compliant workflows—but "automate this" turns into six-month engineering projects.You'll design the solution. We need a Lead Product Designer in our Enterprise Zone who can build the admin consoles, governance frameworks, and AI oversight tools that let enterprises deploy automation across thousands of employees without the chaos. You'll report to Paul Goodwin and work directly with product, engineering, sales, and customer success to shape how <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/enterprise">major companies adopt and govern automation at scale</a>.If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…<ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier</a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>Leading across teams and building consensus. You have 7+ years designing for enterprises, with demonstrated experience driving initiatives across multiple product areas, aligning misaligned stakeholders, and partnering with VP-level leadership on product direction. You present to executives, navigate conflicting feedback from sales, engineering, and customer success, and drive alignment when teams disagree.</li><li>Platform thinking and setting standards. You see how admin, workspaces, and observability connect—and design systems that work cohesively across all of them. You establish design patterns, governance frameworks, and interaction models that other teams adopt and build on. Your work compounds value across the organization.</li><li>Enterprise complexity at scale. You've shipped admin experiences, RBAC systems, audit trails, or compliance features for thousands of users across multiple stakeholder groups (IT, Security, Compliance, end users). You design governance and oversight experiences that help enterprises adopt AI confidently—balancing democratized access with necessary controls, and making complex systems like permissions, provisioning, and IDP mapping intuitive without oversimplifying what power users need. </li></ul><h2>Things You’ll Do</h2><ul style="min-height:1.5em"><li>Drive cross-zone design initiatives. Lead work across admin, workspaces, and observability surfaces. Navigate competing team priorities, align misaligned stakeholders, and establish shared direction that serves the platform. Transform requirements from sales conversations, compliance audits, and customer feedback into intuitive workflows that just make sense.</li><li>Partner with executive leadership and shape strategy. Present to executive stakeholders, translate business strategy into design direction, and influence company roadmap through research-backed design thinking. Lead cross-functional workshops and facilitate discovery that identifies strategic opportunities others miss.</li><li>Define AI governance UX and platform patterns. Design admin workflows, policy management tools, administrative AI agents, and real-time risk detection that give IT leaders confidence at scale. Create design systems and governance frameworks that work for both 500-person startups and 100,000-person enterprises—and that other teams build on.</li><li>Coach designers and build team capabilities. Help designers tackle enterprise complexity and level up on what makes enterprise design effective. Share your frameworks broadly and help the team grow.</li></ul>What You'll Love About This Role<ul style="min-height:1.5em"><li>Strategic impact and real influence. Your designs directly drive Zapier's enterprise growth, shape company strategy, and close major deals. You're defining how we think about enterprise design across the company.</li><li>Fascinating, career-defining problems. Enterprise AI governance, citizen development models, administrative AI agents, and organizational transformation are genuinely challenging design spaces at the forefront of where work is headed. Help establish industry-leading patterns.</li><li>Exceptional collaborators. Partner with product, engineering, and go-to-market teams who care deeply about outcomes and are building something genuinely differentiated.</li></ul><h2>How to Apply</h2>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/legal/data-privacy">review our privacy policy here</a>. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@zapier.com">jobs@zapier.com</a>.

Lead Product Designer, Enterprise

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: January 16, 2026About Zapier:We’re humans who simply think computers should do more work. At Zapier, we’re not just making software, we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.<h2>Job Description</h2>Zapier is hiring a Campaign Marketing Manager to lead scaled outbound powered by product engagement signals and usage data. This role owns how thousands of product data points are turned into prioritized, timely outreach that reaches the right customers when it actually makes sense.You decide who to reach out to and when outreach is earned. You care about the craft of outbound and the people on the other side of it. You love the moment when product insight, timing, and creativity line up and an email is actually worth sending.<h2>About You</h2><ul style="min-height:1.5em"><li>5+ years of B2B marketing experience, with deep focus on Enterprise outbound programs</li><li>Proven success writing high-performing sales emails at scale</li><li>You’ve run integrated, complex campaigns across digital, events, partner channels, and you know how to measure impact.</li><li>Strong understanding of enterprise buying behavior in AI, automation, or transformation</li><li>Comfortable testing, iterating, and scaling programs across large audiences</li><li>AI-forward mindset with hands-on experience using AI to improve speed, quality, or relevance</li><li>Hands-on experience with HubSpot, Gong Engage, and modern outbound engagement platforms.</li></ul><h2>What You’ll Do</h2><ul style="min-height:1.5em"><li>Lead campaign planning: Use product usage and intent signals to define outbound priority, timing, and audience selection</li><li>Write and refine sales-ready outbound messaging aligned to enterprise AI use cases</li><li>Partner with Product Marketing to translate positioning into outbound-ready narratives</li><li>Work with RevOps to define targeting, routing, attribution, and performance benchmarks</li><li>Enable Sales with sequences, messaging frameworks, and activation guidance</li><li>Measure impact across reply rate, meeting booked rate, pipeline sourced, and conversion</li><li>Continuously test subject lines, messaging angles, personalization, and formats to improve efficiency</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Campaign Marketing Manager (AI Enterprise)

<h2>AI at Zapier</h2>At <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/about">Zapier</a>, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.Check out our guidance on <a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/l/jobs/ai-at-zapier">How to Collaborate with AI During Zapier’s Hiring Process</a>, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there!Zapier is hiring a Sr. Talent Acquisition AI Automation Analyst to supercharge our recruiting engine. In this role, you’ll work hand-in-hand with the TA Talent Strategy &amp; Operations team to drive key sourcing automation projects that modernize how we identify and engage talent. You’ll turn sourcer and recruiter pain points into scalable solutions and pilot AI-driven workflows that make hiring faster, smarter, and more inclusive.If you love building automations and reducing team pain points with AI-first processes, this is the job for you. You’re passionate about designing AI-driven workflows and leveraging Zapier’s own automation engine to eliminate friction, boost recruiter effectiveness, and create more space for meaningful candidate connections. Reporting to Zapier’s Sr. Manager, Talent Strategy &amp; Operations, you’ll serve as a valued partner within our Talent Acquisition Team. You’ll also collaborate closely with stakeholders across the People Team to create scalable systems, automate existing processes, and help hiring teams work more efficiently.<h3> Our philosophy for hiring</h3><ul style="min-height:1.5em"><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/our-commitment-to-applicants/">Our Commitment to Applicants</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/culture-and-values-at-zapier/">Culture and Values at Zapier</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/learn/remote-work/">Zapier Guide to Remote Work</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/zapier-code-of-conduct/">Zapier Code of Conduct</a></li><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/">Diversity and Inclusivity at Zapier </a></li></ul><h2>About You</h2><ul style="min-height:1.5em"><li>You’re operationally fluent in talent acquisition. You bring 5+ years of experience in recruiting operations, sourcing, HR tech, or a related field. You’ve managed ATS systems (we use Ashby), rolled out tools with smooth implementation and enablement, and built processes that help teams work smarter.</li><li>You think like a builder. You design processes and automations that change how work gets done. You translate recruiter needs into workflows, experiment with new tools, and iterate quickly for impact.</li><li>You’re skilled in AI and automation. You explore modern AI tools and know how to apply them in recruiting. You use Zapier’s AI orchestration platform or a similar solution to streamline workflows and eliminate friction.</li><li>You care about quality and clarity. You design processes that are compliant, scalable, and easy for users to adopt. You communicate clearly, document thoroughly, and build trust across technical and non-technical teams.</li><li>You build for scale and enablement. You create sourcing enablement practices that make finding and engaging candidates easier and more equitable. You design systems and training that give recruiters and hiring teams confidence in new tools.</li><li>You value collaboration and influence. You work well with leaders, peers, and partners. You take ownership of solving problems, share knowledge openly, and can raise the bar for recruiting operations at Zapier.</li><li>You're adaptable. You've been in fast-growing companies and possess the expertise to build, evolve, and adapt to a company's changing needs as it grows. You roll up your sleeves and do the little things if that's what the team needs.</li></ul><h2>Things You’ll Do</h2>Zapier is a small, fast-growing, and remote company, so you'll experience a variety of projects across the organization. In this role, you’ll help modernize how we source and hire in an AI-assisted world, leading improvements to our sourcing processes and providing recruiters with better insights, tools, and automation to find and engage great talent globally. You’ll contribute to builds, lead experiments, and drive adoption of automation across the recruiting lifecycle, ultimately paving the way for Zapier’s Talent team to serve as a model for other Talent Acquisition teams and customers.That said, here are some things you'll do:<ul style="min-height:1.5em"><li>Pilot and refine AI-enabled sourcing workflows by bringing innovative approaches that empower recruiters to discover and engage talent more effectively in the AI era.</li><li>Drive sourcing enablement and recruiter efficiency by optimizing existing workflows across Ashby, Brighthire, Zapier, and other tools, and by building lightweight automations to remove friction from day-to-day recruiting.</li><li>Build and scale recruiting automations across sourcing, interviewing, offers, and onboarding—measuring ROI and deciding when to expand or sunset.</li><li>Design and implement enablement programs that enhance recruiter excellence, strengthen hiring manager effectiveness, and ensure adoption of new processes.</li><li>Use data to guide decisions, tracking impact, hours saved, adoption, and overall efficiency.</li><li>Partner with leadership on executing established TA initiatives like promotions, talent brand operations, and vendor management—always staying ahead of industry trends.</li><li>Drive cross-functional projects from concept to launch, ensuring compliance, smooth integrations, and adoption across recruiters, sourcers, and hiring teams.</li><li>Roll up your sleeves to ship automations directly, whether in Zapier, Ashby, ChatGPT, or other tools.</li></ul><h2>Application Deadline:</h2>The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out<a target="_blank" rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/1VzesvLsgVG2RDRPtGvBF8CbcB9ZA-Hsddg0P2ildBb8/edit"> this resource</a> for a list of countries where we currently cannot have Zapiens permanently working.

Sr. Strategy and Analytics Specialist

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