WalkMe
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Customer Engagement Manager
Raleigh, US
Posted on Apr 15, 2026
Job Description
The Customer Onboarding Manager is responsible for supporting customer engagements and success during pre-delivery and onboarding phase of Professional Services engagements. This role helps ensure customers, internal teams, and systems are prepared for project execution by assisting with onboarding activities, checking readiness criteria, and coordinating resource alignment.
This position is customer-facing and serves as a liaison between Sales, Professional Services, Resource Management, and customers to support smooth sales-to-services handoffs and project readiness. This role will also support centralized resource management activities, partnering closely with the Resource Manager to maintain delivery continuity.
About WalkMe
WalkMe pioneered the Digital Adoption Platform (DAP) to simplify user experiences by combining insights, engagement, guidance and automation capabilities.
Founded in 2011, WalkMe's mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity.
Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
WalkMe's DAP is used by thousands of enterprises worldwide...
Job overview
Employment type
Full Time
Experience level
Mid Level
Work type
Hybrid
Department
Customer Success Group
Posted
on Apr 15, 2026
Financials
Type
public
Annual Revenue
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Market Cap
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