Toptal is a network of the world's top talent in business, design, and technology that enables companies to scale their teams, on demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the largest fully distributed workforce in the world.

General Manager, Industrial Products & Services Staffing

Enterprise Sales Executive, Communications, Media, Entertainment & Technology - US-Based

Marketing Strategist - US-Based

General Manager, Industrial Products & Services Staffing - US-Based

Practice Director, Cyber and Information Security Services - US-Based

Presales & Solutions Leader

General Manager, AI - US-Based

Director, Sales Operations - US-Based

SMB Account Manager

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>HireGlobal by Toptal makes it simple and cost-effective for companies to hire, pay, and manage global talent. As a new business within Toptal, HireGlobal combines the agility of a startup with the scale, resources, and operational excellence of one of the world’s largest fully distributed companies. This is a rare opportunity to build and scale a global payroll and contractor management platform from the ground up — with access to world-class engineering, design, and operational expertise.</div><div><br></div><div>We’re looking for a self-starting, customer-obsessed VP of Product to own the product vision and lead HireGlobal’s end-to-end product strategy. This leader will shape the roadmap, scale the Product team, and partner closely with Engineering, Operations, Legal, Finance, Sales, and the General Manager to deliver a platform that is efficient, compliant, automated, and delightful for clients and workers worldwide.</div><div><br></div><div>You will set the direction, drive alignment across teams, and guide the development of both our external product and internal operational tech stack.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><b>Product Leadership &amp; Strategy</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the vision, strategy, and roadmap for HireGlobal across global payments, onboarding, billing, and worker experiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate company goals into product objectives that drive growth, automation, and world-class user experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build the product foundation needed to scale: operating rhythms, frameworks, prioritization systems, and strong cross-functional alignment.</div><div><br></div><div><b>Execution, Roadmap Management &amp; Delivery</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead prioritization across teams, ensuring high-impact initiatives are clearly scoped and aligned with business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, remove obstacles, assess risks, and proactively communicate trade-offs and mitigation plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with the engineering team to increase product velocity, stability, and technical quality.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a repeatable, data-driven product delivery model that supports rapid iteration and continuous improvement.</div><div><br></div><div><b>Team Building &amp; People Leadership</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Enable the team of Product Managers, Designers, and Engineers to do the best work of their careers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Foster a culture of ownership, clarity, high standards, and customer-centric thinking.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><br></div><div><b>Cross-Functional Collaboration</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner deeply with Operations, Compliance/Legal, Finance, Support, Sales, and Engineering to ensure product decisions reflect stakeholder input and regulatory requirements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish credibility and trusted relationships across teams, balancing business needs with technical and compliance constraints.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Communicate strategy, decisions, and context clearly across the company.</div><div><br></div><div><b>Hands-On Product Work</b>&nbsp;(expected even at the VP-level)</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Roll up your sleeves to write or refine user stories, problem statements, acceptance criteria, or PRDs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Break down ambiguous, complex product areas into clear, actionable plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Apply system-analyst techniques to uncover functional requirements and workflow optimizations.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard into Toptal and HireGlobal’s operational frameworks, product suite, and business model.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand the core product areas, current roadmap, and key stakeholders.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally with Design, Engineering, and senior leadership to refine product strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Organize and prioritize the high-level roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin leading the existing team and taking ownership of in-flight initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of HireGlobal’s product direction and quarterly planning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Launch high-impact features while exercising strong judgment and independence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish product processes, rituals, and standards.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build trust across all cross-functional teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive end-to-end delivery across all product lines, ensuring scalability, feature parity, and a world-class experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently uncover new product opportunities and strategic bets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a repeatable, scalable product operating model.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continually pressure-test roadmap alignment with business goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver a strong track record of impactful releases across payments, billing, onboarding, compliance, and customer experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Improve operational efficiency through automation and internal tooling.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Position HireGlobal as the most cost-effective and intuitive global payroll solution on the market.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree required; technical degree preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of Product Management experience, with at least 5+ years in B2B platforms</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of experience leading Product Managers or managing cross-functional product groups</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of owning and scaling complex B2B SaaS products — ideally in fintech, payments, HR tech, or payroll.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with third-party system integrations (payment processors, KYC vendors, banking APIs, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep experience using data, research, and experimentation to guide decisions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to collaborate with Design to review wireframes, simplify flows, and create intuitive user experiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Extremely high bar for clarity, quality, and detail in product specs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><br></div>

VP of Product, HireGlobal

<div><b style="font-size: 13.5pt;">Job Summary</b></div><div>As a Client &amp; Talent Support Associate, you will work with a forward-thinking, globally distributed, and fully remote team whose job is to provide exceptional customer service with a strong support-centered philosophy.</div><div><br></div><div>As a member of our Toptal Service Center, you will help promote and preserve Toptal’s dedication to providing an outstanding experience to our clients and talent alike. As an individual contributor, this candidate will have the opportunity to deliver the best impression and ensure that impression leads to revenue generation. You will be on the front lines of support.</div><div><br></div><div>The ideal candidate has outstanding discipline, is highly passionate, and is eager to learn, grow, and develop. You will thrive in a fast-paced environment and strive to go above and beyond to effectively resolve clients’ and talent inquiries, issues, and concerns while maintaining a high level of client satisfaction. This role is perfect for someone who is passionate about providing exceptional client service and looking to use this opportunity as a launching pad for their career at Toptal.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide support to clients and talent using various communication tools such as email, chat, and phone.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with Sales, Talent Operations, Finance, and Legal teams to proactively meet the needs of both clients and talent. Utilize Zoom and Slack for effective communication and teamwork.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with client support teams and internal stakeholders to address and resolve issues promptly for clients and talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate a sense of urgency in resolving concerns for both clients and talent, involving relevant parties as necessary.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage escalated cases and offer immediate assistance to clients and talent in the absence of management.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Serve as a knowledgeable resource by staying updated on all Toptal service offerings and policies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support new and existing team members through training and assisting with learning new tasks. Engage in special projects and initiatives to contribute to the success of both clients and talent.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become familiar with the various platforms and systems Toptal utilizes for client support.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete customized onboarding to understand the Toptal business model.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin learning about Toptal’s history, culture, vision, and the talent industry.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with support materials for clients and talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about key internal and external stakeholders and how Toptal teams support clients and talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand the ticketing system and client request processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently resolve client and talent issues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a comprehensive understanding of the client and talent experience.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully integrated into the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand Toptal’s issue resolution process and take ownership of client and talent resolution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with internal teams to resolve support tasks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Balance tasks efficiently for maximum productivity.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as a primary point of contact for internal stakeholders, clients, and talent, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Navigate systems and support materials confidently, training new team members.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet resolution SLAs consistently.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute productively and consistently to the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist in onboarding, training, and supporting new team members.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain a world-class client experience throughout the client and talent lifecycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to promote an environment of teamwork and collaboration.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of customer service experience across various communication channels.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in phone and email communication is required, with chat and Zendesk experience considered a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work without much supervision and handle time and resources efficiently.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of the software development field is a significant plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must be a strong performer in high-volume, high-pressure situations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Communication. Must be able to have difficult conversations and de-escalate situations when appropriate. Outstanding written and verbal communication skills are required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborative. Exceptional interpersonal skills and the ability to build strong, customer-centric relationships, both internally and externally.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Team-oriented. Cooperative and promotes an environment of continuous improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Problem solver. Must be capable of uncovering issues and resolving them quickly and effectively.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Time management. Must be able to work independently and manage time and resources efficiently; can successfully manage competing priorities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Client & Talent Support Associate

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As Director of Talent Supply, you will be the architect and operator of the systems that drive the targeted growth and performance of our talent network. You will approach talent supply not as a traditional recruiter or operational manager, but as an engineer — one who designs scalable, data-driven frameworks to solve complex supply challenges with speed, precision, and repeatability. You’ll work across the organization to anticipate and respond to imbalances in our talent network — addressing shortages and surpluses with real-time insights, automated solutions, and smart infrastructure. You’ll be responsible for building and owning the operational backbone that supports our end-to-end talent lifecycle: from recruiting and onboarding, to retention and deployment. Your systems will enable other teams to interface with the talent supply function as seamlessly as they would with an API, as if you were running a talent-as-a-service platform.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the foundational infrastructure that allows Toptal’s talent network to scale efficiently across all verticals, ensuring talent availability is tightly aligned with evolving client needs. You will drive operational clarity and execution excellence in every aspect of the talent supply chain — accelerating growth, improving margins, and delivering unmatched service quality.</div><div><br></div><div>This is a remote position. Resumes and communications must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div>You will be responsible for building and executing a strategy to effectively acquire talent to meet the speed and quality expectations of our clients and businesses that draw off of our talent infrastructure. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to attract and acquire talent under expanding vertical and specialization scenarios.</div><div><br></div><div>Your role will require you to lead a global team and provide informed direction to our Marketing and Sourcing teams to dramatically scale the inbound funnel when needed. You will prioritize the different methods of talent acquisition to match the spectrum and complexities of current and projected talent supply gaps. The landing pages and site resources you develop with Product will contribute to attracting and retaining targeted talent. You will collaborate with our screening teams to optimize the supply chain for sourced talent. Your strong relationships with our VPs of Enterprise and Sales will be critical to meeting company objectives.</div><div>Your success will be measured by exceeding established KPIs designed to ensure that our high standards for speed and quality are consistently met.</div><div><br></div><div><b style="font-size: 13pt;">In the first week you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams across the company to learn the core of Toptal’s operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete a current-state assessment of the structure and functions in your area of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with leadership to review and update Quarterly OKRs for the Talent Supply function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a deep understanding of the supply/demand dynamics within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define/refine KPIs as measures of team success.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assess, develop strategies, and execute upon a new structure for efficiently sourcing talent that is adapted to the specialized needs of the Enterprise and SMB business lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and mature feedback loops between the Talent Supply team and other stakeholder teams that are external to Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Evaluate and expand training resources for the Talent Sourcing team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track and evaluate the performance of the acquisition channels.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize channels for Talent Supply to meet changing demands.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Stabilize and adapt Talent Supply strategies to accommodate expanding verticals, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Successfully utilize and expand various demand forecasting models to prioritize Talent Supply efforts.</div><div><br></div><div><b style="font-size: 13pt;">In the first year you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strengthen the infrastructure within the Talent Supply team and its processes for long-term scalability and client satisfaction in a constantly evolving work environment.</div><div><br></div><div><b style="font-size: 13.5pt;">Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability in managing and coaching a successful global talent acquisition team sourcing international freelance/contract talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong analytical skills and ability to utilize forecasting tools to set the strategic direction for a sourcing team to ensure a healthy pipeline of candidates to meet expected client demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Capability to develop strategic frameworks that consider process improvements and financial impact in a growth environment; leverage best practices found in fields like economics, analytics, growth and finance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to develop strategic frameworks for talent acquisition involving multiple and diverse verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to develop requirements and interface with our Product team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Success with sourcing and identifying optimal candidates for unique and specialized job specific needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience developing and working in a metrics-driven environment with success in developing methods to achieve KPI expectations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to lead a global team, providing motivation and clear direction to meet expectations by instilling accountability for quality and a sense of urgency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>General knowledge of skills and attributes required of candidates being sourced for Developer, Designer, Finance, Project Management, Product Management, and Marketing roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to adapt to changing business priorities and environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Self-motivated and directed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Director of Talent Supply - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As a Matching Operations Coordinator, you will play a pivotal role in facilitating communication between talent and internal team members within our organization. Your primary focus will be to own and maintain effective communication channels with talent while managing various administrative tasks to ensure streamlined operations and job performance. We are seeking individuals who demonstrate exceptional organizational skills, confidence, and possess strong written and verbal communication abilities with a keen attention to detail.</div><div><br></div><div>This role requires a clear understanding of Toptal’s operational scope and high-level collaboration across teams to ensure seamless delivery of services. You’ll need the ability to independently manage tasks, contribute to ongoing process improvements, and support strategic initiatives.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as the primary point of contact for communication between talent who are hired on client engagements and internal Toptal stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently manage communication through various channels to ensure seamless interactions and information sharing. Written communication is especially important.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Follow-up with talents within assigned accounts to understand project status and to identify and pursue up-sell and cross-sell opportunities, while sharing relevant updates with stakeholders as needed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage and execute various tasks and actions associated with assigned accounts to ensure smooth operations and job performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain constant communication with the team via Slack or Zoom during designated working hours.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist in account administration items by collaborating with the Finance and Legal teams to ensure compliance with specific account’s requirements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Organize and update process guidelines, making them easily accessible for team reference.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist in onboarding new team members to ensure a smooth integration process.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support the completion of ad-hoc strategic projects, as needed.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with Toptal’s culture, history and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn team tools, processes and reporting mechanisms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain proficiency with Toptal’s platform.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand team processes, policies and content repository.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with various teams at Toptal and their contributions to company success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing tasks with support from other team members.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently execute various tasks and actions associated with assigned accounts based on defined processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start making your own contributions to our strategies by having a full grasp of the role, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be an integral part of the Matching team’s success.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as a subject matter expert on the Matching Operations Coordinator role.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 2 years of experience in coordination, operations support, or customer support roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills, as well as perfect grammar and command of the English language. Good communication is at the core of everything we do, and you must be a strong communicator to be able to work successfully with a wide range of stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in Google Sheets and Google Docs for data processing and presentation.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You should be a self-starter who thrives on accountability and managing your own workflow, tasks, and assigned accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You need to be able to follow processes expertly. When faced with limited data, you need to be able to make decisions that follow given guidelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptability. Our processes and priorities may evolve rapidly. You need to be able to learn and adapt to change quickly.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to collaborate, share knowledge, and learn from teammates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuous Improvement. You need to have an eye for continuous improvement and be open to receiving challenging feedback.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Enterprise Matching Operations Coordinator

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings to further fuel that growth. As a Practice Director for Toptal’s Apps and Integrations practice, you will be in a high-impact position to set the vision, own the P&amp;L, develop the Go-to-Market strategy, and drive the growth of your practice. Your leadership and expertise will play a pivotal role in achieving growth objectives, establishing a formidable market presence, and ensuring your practice’s profitability and long-term success.</div><div><br></div><div>This leader will be a proven expert in Enterprise Applications, Web Apps, Mobile Apps, and Software Development with a deep understanding of cross-industry target buyers, their priorities, and the trends impacting them. The ideal candidate for this position will have served in a leadership role in a similar space. Their extensive knowledge will inform critical business decisions, such as which services and offerings we build out, determining pricing and packaging strategies, and developing a compelling value position that ensures Toptal’s competitiveness in the evolving market. Their insights will be essential to meeting the market’s changing needs both now and in the future.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will be responsible for building and scaling Toptal’s Apps &amp; Integration practice. This includes:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strategy: Which clients and buyers do we target, and what problems do we help them solve?</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Offering Development: Develop attractive, scalable offerings that resonate with specific customer segments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Go-to-Market: Take services and offerings to market; first, by leading from the front to establish product-market fit with our clients, and then by working with our Practices Operations team to scale adoption and the commercial impact of offerings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Marketing: Develop thought leadership and campaigns that highlight our competitive differentiation, elevate our reputation in the market, attract great talent to our network, and generate leads for sales.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sales: Understand current and future demand and enable, educate, and directly support the salesforce to position this practice best. Lead client conversations, presenting Toptal’s point-of-view and asking exploratory questions to understand client needs better.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Managing the Business: Lead the practice business from a sales, revenue, and profitability perspective by understanding the key P&amp;L levers. Collaborate with the Industry Sales team and work independently to generate and pursue leads.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Delivery: Drive the success of consulting projects by owning both sales and delivery end-to-end. Lead and inspire high-performing teams, craft innovative frameworks, and take an active role in delivering impactful results. You’ll seamlessly blend sales and execution to create exceptional client outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Talent: Ensure our talent network is prepared to meet the demands of the market (e.g., the right skills in the right capacities) as well as foster an ongoing sense of community amongst the network of professionals in this practice area.</div><div><br></div><div>The successful Practice Director for this role has a demonstrated capability to:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead in a highly collaborative way.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Operate in a high-growth environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Articulate a strategy grounded in an agile execution plan.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be comfortable with rolling up their sleeves to do the work, demonstrate traction, and build a team over time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage a P&amp;L statement and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Make data-informed decisions and define key metrics with which they’ll measure progress.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Walk in the shoes of their audience in order to understand their problems, develop/execute an approach to solve them, and articulate the solution in a clear and compelling way.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the Apps &amp; Integrations Practice.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal; meet your colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin developing relationships with key leaders and stakeholders across the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build your practice and begin positively impacting revenue growth.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be the go-to expert for your practice within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have established initial market traction.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>See a commercial impact from your involvement in early initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Feel like you made the best decision of your career.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Increase the growth rate of Toptal materially.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required and an MBA preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>15+ years of experience in your practice, with preferably 5+ years in a leadership role within Apps (Enterprise Apps and Custom Software Development) and Integration services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business, preferably with P&amp;L responsibility, and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of ERP &amp; CRM, Custom Software Development, including Mobile and Web Apps, and Integration technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Moderate knowledge of programming languages like C, C++, .Net, Java, Java Script.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in Enterprise Architecture and Governance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience packaging, pricing, and delivering compelling solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable with rolling up your sleeves to do the work, demonstrating traction, and building a team over time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analytical abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Skilled in the art of communicating (written and verbal) with both technical and non-technical audiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Practice Director, Apps & Integrations

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.</div><div><br></div><div>This is a remote position. Applicants must be authorized to work in the US at the time of hire.&nbsp;Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&amp;L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.</div><div><br></div><div>As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.</div><div><br></div><div>Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.</div><div><br></div><div>This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key industry and subsectors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business specifically with P&amp;L ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in a professional services organization, driving business growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience establishing high-impact, revenue-generating commercial relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command over a P&amp;L and financial metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div><div><b><span style="font-size: 11pt;">Essential Job Functions</span></b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 11pt;">Regularly and reliably attend scheduled virtual team meetings on camera.</span></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 11pt;">Work independently with minimal supervision.</span></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 11pt;">Use all required digital collaboration tools.</span></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 11pt;">Prioritize and self-manage workflows and deadlines.</span></div><div><br></div><div><b><span style="font-size: 11pt;">US FLSA Classification:&nbsp; Full-Time/Exempt</span></b><span style="font-size: 11pt;">&nbsp;</span></div>

General Manager, New Business Unit - US-Based

UX/UI Designer for Reporting Dashboards

Senior Full-stack Engineer (Fintech)

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As Director of Talent Supply, you will be the architect and operator of the systems that drive the targeted growth and performance of our talent network. You will approach talent supply not as a traditional recruiter or operational manager, but as an engineer — one who designs scalable, data-driven frameworks to solve complex supply challenges with speed, precision, and repeatability. You’ll work across the organization to anticipate and respond to imbalances in our talent network — addressing shortages and surpluses with real-time insights, automated solutions, and smart infrastructure. You’ll be responsible for building and owning the operational backbone that supports our end-to-end talent lifecycle: from recruiting and onboarding, to retention and deployment. Your systems will enable other teams to interface with the talent supply function as seamlessly as they would with an API, as if you were running a talent-as-a-service platform.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the foundational infrastructure that allows Toptal’s talent network to scale efficiently across all verticals, ensuring talent availability is tightly aligned with evolving client needs. You will drive operational clarity and execution excellence in every aspect of the talent supply chain — accelerating growth, improving margins, and delivering unmatched service quality.</div><div><br></div><div>This is a remote position. Resumes and communications must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div>You will be responsible for building and executing a strategy to effectively acquire talent to meet the speed and quality expectations of our clients and businesses that draw off of our talent infrastructure. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to attract and acquire talent under expanding vertical and specialization scenarios.</div><div><br></div><div>Your role will require you to lead a global team and provide informed direction to our Marketing and Sourcing teams to dramatically scale the inbound funnel when needed. You will prioritize the different methods of talent acquisition to match the spectrum and complexities of current and projected talent supply gaps. The landing pages and site resources you develop with Product will contribute to attracting and retaining targeted talent. You will collaborate with our screening teams to optimize the supply chain for sourced talent. Your strong relationships with our VPs of Enterprise and Sales will be critical to meeting company objectives.</div><div>Your success will be measured by exceeding established KPIs designed to ensure that our high standards for speed and quality are consistently met.</div><div><br></div><div><b style="font-size: 13pt;">In the first week you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams across the company to learn the core of Toptal’s operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete a current-state assessment of the structure and functions in your area of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with leadership to review and update Quarterly OKRs for the Talent Supply function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a deep understanding of the supply/demand dynamics within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define/refine KPIs as measures of team success.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assess, develop strategies, and execute upon a new structure for efficiently sourcing talent that is adapted to the specialized needs of the Enterprise and SMB business lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and mature feedback loops between the Talent Supply team and other stakeholder teams that are external to Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Evaluate and expand training resources for the Talent Sourcing team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track and evaluate the performance of the acquisition channels.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize channels for Talent Supply to meet changing demands.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Stabilize and adapt Talent Supply strategies to accommodate expanding verticals, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Successfully utilize and expand various demand forecasting models to prioritize Talent Supply efforts.</div><div><br></div><div><b style="font-size: 13pt;">In the first year you will:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strengthen the infrastructure within the Talent Supply team and its processes for long-term scalability and client satisfaction in a constantly evolving work environment.</div><div><br></div><div><b style="font-size: 13.5pt;">Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability in managing and coaching a successful global talent acquisition team sourcing international freelance/contract talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong analytical skills and ability to utilize forecasting tools to set the strategic direction for a sourcing team to ensure a healthy pipeline of candidates to meet expected client demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Capability to develop strategic frameworks that consider process improvements and financial impact in a growth environment; leverage best practices found in fields like economics, analytics, growth and finance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to develop strategic frameworks for talent acquisition involving multiple and diverse verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to develop requirements and interface with our Product team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Success with sourcing and identifying optimal candidates for unique and specialized job specific needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience developing and working in a metrics-driven environment with success in developing methods to achieve KPI expectations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to lead a global team, providing motivation and clear direction to meet expectations by instilling accountability for quality and a sense of urgency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>General knowledge of skills and attributes required of candidates being sourced for Developer, Designer, Finance, Project Management, Product Management, and Marketing roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to adapt to changing business priorities and environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Self-motivated and directed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Director of Talent Supply

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is looking for a Performance Marketing Specialist who will be responsible for continuing to scale Performance Marketing at Toptal. In this role, you will optimize paid media and manage specific aspects of Toptal’s global SEM, paid social &amp; display campaigns, with the objective of acquiring quality clients who are looking to tap into Toptal’s highly skilled talent and professional services. You will be supported by full-scale Business Analytics, Creative and Customer teams to tackle all aspects of the channel, from strategy to execution to analysis.</div><div><br></div><div>You will be expected to be both a facilitator and generator of world-class growth performance marketing ideas that are put into action at Toptal. You will contribute to our performance marketing outcomes from every aspect, including facilitating, generating, organizing, planning, and executing all performance marketing ideas and techniques.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maximize paid media driven revenue by providing Toptal with a steady stream of high-potential prospective clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to the development and implementation of a comprehensive marketing strategy aligned with the company’s overall business objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify new opportunities for brand growth and revenue generation across paid social media, display, affiliate and other advertising channels, while working with a team to further enhance our SEM efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help Executives, Marketing Strategists, and the Senior Leadership team craft and hit KPIs that relate to their initiatives and OKRs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist in building forecasts and projections that relate to the expected ROI on marketing campaigns, traffic, user acquisition, and other areas of marketing that require robust and rigid financial analysis.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with the Business Analytics and Marketing Strategy teams, extrapolating insights and turning those insights into actionable strategies that the Performance Marketing team can leverage to create marketing initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure the team is maximizing the impact of all performance marketing experiments by maintaining organized playbooks, automated systems, and dashboards that track the states and thresholds related to each experiment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to the generation of new ideas that push the boundaries of what’s possible within Performance Marketing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage all day-to-day operations, including campaign strategy, execution, analysis, and reporting.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Constantly ideate new ways to grow and improve channel efficiency in order to build an offering.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure Paid Media is running in accordance with industry best practices and maintain immaculate long-term tracking.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Generate reports and analyze data to draw out actionable insights from complex data sets using tools like Google Sheets, Excel, Google Data (Looker) Studio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with creative and content teams to develop ad copy, visuals, and landing pages that improve CTR and conversion rates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead high visibility calls with stakeholders, including analysis, recommendations, performance, and status updates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with building and refining audience strategies across paid social, programmatic, and OLV, leveraging first-party data, lookalike modeling, in-market segments, and contextual targeting to reach high-value users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and execute structured A/B and multivariate tests on audiences, creatives, and placements to identify performance drivers and continuously improve campaign efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create detailed campaign dashboards and recurring reports, highlighting performance by audience segment, platform, and creative. Translate findings into actionable recommendations for scaling and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor audience performance trends, identify underperforming segments, and reallocate budget toward high-performing cohorts to maximize ROAS and lead generation goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Put together and deliver tactical presentations that clearly deliver meaningful result data, insights and go forward recommendations.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal. Meet with the teams and people you will have working relationships with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with the VP of Performance Marketing and Director of Marketing Strategy to get a fundamental understanding of the teams, product, and business operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with the Paid Media team to dive deep into our history, assets, roadmap, and unexplored opportunities that you will be able to lead.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently start to study and learn the Toptal platform and product suite.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work to get up to speed with how the organization runs, including how our OKRs, RACIs, and other operational frameworks work.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with our current paid media strategies and areas for growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a good understanding of Toptal’s historical Paid Media performance, including seasonal trends and major past experiments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop an understanding of the niche opportunities in Toptal’s verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of all paid social, display and affiliate strategies, as well as joint ownership of SEM strategy.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Launch and evaluate your own paid media growth ideas.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver successful performance marketing strategies that can be further iterated and replicated.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with other teams on cross-channel initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a thorough understanding of Toptal’s paid media growth process.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a very strong understanding of how the Marketing function and all related internal functions work together to produce outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Charter a path for ensuring collaboration is strong and work output remains at an extremely high-quality level for all Marketing-related initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Garner the trust of your peers and the individuals who you’re most closely working with.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate significant impact on paid media channel growth and cost-efficiency improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become Toptal’s expert in SEM and non-SEM paid media strategies. You will hold a pivotal role in generating company revenue and driving growth.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the performance and work output of Performance Marketing significantly.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate the successful implementation and execution of several new growth strategies and tactics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Garner the trust of the Executive and Marketing Senior Leadership team in your ability to lead and execute performance marketing strategies for the long term.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>4+ years of experience in SEM; at least one year of paid social (i.e. LinkedIn), OLV (YouTube) and/or programmatic display experience highly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Expertise with annual Paid Media budgets in excess of $2M.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in the end-to-end ideation, implementation, analysis, and promotion of Paid Media growth strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must have the ability and willingness to review, with meticulous attention to detail, all of the final work product that your team creates. This needs to hold true for both analytical and creative work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated experience growing revenue at scale via performance marketing, preferably within a B2B technology or services company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with A/B testing strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with summarizing results into slide decks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience presenting to large teams and executives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Impeccable written and verbal communication skills in English.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with a number of stakeholders, both internal and external, across time zones and geographies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Innate curiosity and willingness to learn, and an obsession with growth performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>This is a remote position that requires a motivated self-starter. No one will monitor your working hours but you will be expected to consistently contribute value and deliver results.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13.5pt;">Essential Job Functions</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Performance Marketing Specialist - US-Based

<div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Our Inbound Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages. To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Client Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our team members, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with the cross-functional teams you will work with to close new business.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program, including mock calls and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to accurately articulate Toptal’s value proposition and process.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work alongside the various business units to ensure your prospects are progressing through the funnel.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin closing new business, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully ramped up and integrated into the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete additional vertical-specific training.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Possess a healthy pipeline of prospects that are working through your funnel.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exhibit a successful track record of hitting sales goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to implement sales best practices for client interactions and follow-up.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a productive, collaborative, and consistent contributor to the team.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>The ideal candidate has 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Software or tech-related sales experience and education are a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be attentive to client needs. You will be required to be fully available during your working hours to take client calls.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You’re a “learn-it-all.” We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to collaborate effectively with your team members.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Inbound Sales Representative

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As Director of M&amp;A, you will lead the identification, assessment, and execution of acquisition opportunities that align with Toptal’s strategic growth objectives—particularly in the talent, IT services, and tech product ecosystems. You will be directly responsible for sourcing and initiating M&amp;A discussions, owning deal execution, and supporting post-acquisition integration and performance tracking.</div><div><br></div><div>This role requires a strong operator who can manage multiple concurrent deals under time pressure, balance strategic thinking with hands-on execution, and clearly communicate complex deal theses to C-level stakeholders. You’ll work cross-functionally with Legal, Finance, Product, Engineering, People, and others to evaluate opportunities and build scalable diligence and integration frameworks.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to support the M&amp;A team in identifying strategic acquisition targets that align with our long-term vision. This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth.</div><div><br></div><div><b>Origination &amp; Sourcing</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify and proactively reach out to small business owners and founders in the talent, IT services, and adjacent sectors to build a high-quality acquisition pipeline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and test creative sourcing approaches to uncover actionable, proprietary opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Represent Toptal in founder conversations, demonstrating empathy, professionalism, and strategic insight.</div><div><br></div><div><b>Deal Execution</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead commercial, financial, and operational diligence in collaboration with cross-functional partners.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop compelling deal theses and valuation models tailored to each opportunity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Negotiate deal terms and structure, working closely with internal and external legal counsel.</div><div><br></div><div><b>Executive Engagement</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Present and defend deal rationale, strategic fit, and risks to senior executives including the CEO.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clearly communicate trade-offs and integration implications of each transaction.</div><div><br></div><div><b>Integration &amp; Monitoring</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with functional leads to build and oversee execution of integration plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track post-close performance of acquired companies, escalate risks early, and drive accountability. </div><div><br></div><div><b>Team Development &amp; Best Practices</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help codify Toptal’s M&amp;A playbook and continuously refine sourcing, diligence, and integration frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor junior team members and champion a culture of excellence, urgency, and ownership.</div><div>&nbsp;</div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a comprehensive understanding of Toptal’s go-to-market strategies to effectively guide M&amp;A initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead efforts to conduct in-depth market research to identify and evaluate potential acquisition targets that align with Toptal’s strategic goals. </div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span>Cultivate strong relationships with team members across various departments to support ongoing research and outreach efforts.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue building Toptal’s proprietary deal pipeline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Initiate contact with promising acquisition targets, gauging their interest in potential partnerships or acquisitions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Advance ongoing deals across the M&amp;A pipeline, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate progress by contributing to the growth of the acquisition pipeline and starting to see the impact of your efforts on Toptal’s strategic goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have successfully executed multiple acquisitions or partnerships that align with the company’s long-term goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Expand your influence within the company by continuously refining and executing your strategies, leading to measurable improvements in pipeline volume and gross revenue.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling your efforts by optimizing processes, tools, and collaboration with other departments to drive sustained growth and success.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of relevant experience in M&amp;A, corporate development, investment banking, or private equity; experience with tech services or product-based acquisitions strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success sourcing and closing small-cap, founder-led deals, particularly in talent marketplaces, IT services, or product-led companies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience initiating and managing founder outreach, including cold engagement and relationship development.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong comfort juggling multiple engagements simultaneously and managing execution under time pressure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on experience with post-acquisition integration and performance monitoring.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to present and defend deals to C-level leadership and boards.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep understanding of valuation, deal structuring, and strategic fit analysis.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable with ambiguity and able to move fast in a lean, high-accountability environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional modeling skills in Excel and ability to use Google Sheets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Relentless attention to detail and a bias for action.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Director, Mergers & Acquisitions - US-Based

<div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>As a member of our Toptal Service Center team, you will work closely with the Director, Client Experience, and the leadership of the Toptal Service Center to ensure we have the data, tools, and workflows needed to operate at our best. You will be responsible for extracting and analyzing data from Tableau, SQL, and Zendesk, creating clear insights and reporting packages for leadership. You will also own and optimize our support systems (Zendesk, Slack, automations), helping to streamline workflows and improve efficiency across the organization. This role is a key enabler of our team’s success, providing both the operational backbone and the analytical insights that drive better decisions.</div><div><br></div><div>Our ideal candidate has outstanding discipline, is highly passionate, and is eager to learn, grow, and develop. You will thrive in a fast-paced environment and strive to go above and beyond to effectively resolve clients’ and client services’ inquiries, issues, and concerns while maintaining a high level of client satisfaction. This role is perfect for someone who is passionate about using tools and data to solve problems, automate workflows, and make complex processes simple and scalable.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leverage SQL, Zendesk, and Tableau to analyze data and deliver actionable insights and reporting packages for the Customer Support leadership team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and optimize Zendesk configuration (queues, triggers, macros, automations) and support tools such as Slack workflows and Zapier integrations to improve efficiency and reduce manual work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work collaboratively with the team’s managers and cross-functional partners (Product, Engineering, and Operations) to ensure systems and workflows align with business needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act with a sense of ownership in identifying process gaps, recommending improvements, and implementing scalable solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain process documentation and act as a subject matter expert for tools, data extraction, and reporting practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support ad-hoc analysis and operational projects, providing leadership with the insights needed for decision-making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with training and onboarding for team members on tools, workflows, and data processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become familiar with the various platforms and systems Toptal utilizes to offer timely and exceptional client support.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete customized onboarding to successfully navigate through the organization and understand the moving parts that make up the Toptal business model.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision, with a focus on the state of the talent industry, the Future of Work, and the core messages important to Toptal.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the extensive support materials available to successfully support our clients and talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the key internal and external stakeholders and how clients can best be served by the different Toptal teams during their lifecycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a solid understanding of the Toptal platform as it relates to clients and the most frequent request processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively and independently resolve client issues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a comprehensive working knowledge of the client experience from start to finish.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidently onboard to our support organization, tools, and workflows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Built strong working relationships with the Director and Support Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be comfortable extracting data from Tableau, SQL, and Zendesk to produce accurate weekly and ad-hoc reports.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn and document our existing Zendesk setup, Slack workflows, and automations.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized as the “go-to” person for data extraction, workflow troubleshooting, and Zendesk admin needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently produce reporting packages and insights that help leadership make decisions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver at least 2–3 workflow or automation improvements that save the team measurable time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Actively document processes and creating clarity around how tools and data are used.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start to contribute ideas for larger process or system enhancements.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully confident operating as the operational backbone of the support organisation while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Anticipate leadership needs by proactively surfacing insights, trends, and opportunities for improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead small-to-medium operational projects (queue redesign, automation rollouts, feature pilots).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish clear reporting and automation processes that run smoothly without micromanagement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be trusted as both a subject matter expert in tools and a partner in shaping how support operates at scale.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of experience in operations roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Intermediate SQL proficiency is required. You should be comfortable writing queries to extract and transform data.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong proficiency with G Suite tools, especially tools for analysis and reporting.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Zendesk admin experience, including managing queues, triggers, macros, and dashboard setup, is a strong advantage.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable extracting data from Tableau.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with workflow automation tools, such as Zapier and Slack workflows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborative. Exceptional interpersonal skills and the ability to build strong, customer-centric relationships, both internally and externally.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Team-oriented. Cooperative and promotes an environment of continuous improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Problem solver. Must be capable of uncovering issues and resolving them quickly and effectively.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Time management. Must be able to work independently and manage multiple priorities without constant supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Client Experience Operations Specialist

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings to further fuel that growth. As a Practice Director for Toptal’s Apps and Integrations practice, you will be in a high-impact position to set the vision, own the P&amp;L, develop the Go-to-Market strategy, and drive the growth of your practice. Your leadership and expertise will play a pivotal role in achieving growth objectives, establishing a formidable market presence, and ensuring your practice’s profitability and long-term success.</div><div><br></div><div>This leader will be a proven expert in Enterprise Applications, Web Apps, Mobile Apps, and Software Development with a deep understanding of cross-industry target buyers, their priorities, and the trends impacting them. The ideal candidate for this position will have served in a leadership role in a similar space. Their extensive knowledge will inform critical business decisions, such as which services and offerings we build out, determining pricing and packaging strategies, and developing a compelling value position that ensures Toptal’s competitiveness in the evolving market. Their insights will be essential to meeting the market’s changing needs both now and in the future.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will be responsible for building and scaling Toptal’s Apps &amp; Integration practice. This includes:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strategy: Which clients and buyers do we target, and what problems do we help them solve?</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Offering Development: Develop attractive, scalable offerings that resonate with specific customer segments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Go-to-Market: Take services and offerings to market; first, by leading from the front to establish product-market fit with our clients, and then by working with our Practices Operations team to scale adoption and the commercial impact of offerings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Marketing: Develop thought leadership and campaigns that highlight our competitive differentiation, elevate our reputation in the market, attract great talent to our network, and generate leads for sales.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sales: Understand current and future demand and enable, educate, and directly support the salesforce to position this practice best. Lead client conversations, presenting Toptal’s point-of-view and asking exploratory questions to understand client needs better.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Managing the Business: Lead the practice business from a sales, revenue, and profitability perspective by understanding the key P&amp;L levers. Collaborate with the Industry Sales team and work independently to generate and pursue leads.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Delivery: Drive the success of consulting projects by owning both sales and delivery end-to-end. Lead and inspire high-performing teams, craft innovative frameworks, and take an active role in delivering impactful results. You’ll seamlessly blend sales and execution to create exceptional client outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Talent: Ensure our talent network is prepared to meet the demands of the market (e.g., the right skills in the right capacities) as well as foster an ongoing sense of community amongst the network of professionals in this practice area.</div><div><br></div><div>The successful Practice Director for this role has a demonstrated capability to:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead in a highly collaborative way.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Operate in a high-growth environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Articulate a strategy grounded in an agile execution plan.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be comfortable with rolling up their sleeves to do the work, demonstrate traction, and build a team over time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage a P&amp;L statement and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Make data-informed decisions and define key metrics with which they’ll measure progress.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Walk in the shoes of their audience in order to understand their problems, develop/execute an approach to solve them, and articulate the solution in a clear and compelling way.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the Apps &amp; Integrations Practice.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal; meet your colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin developing relationships with key leaders and stakeholders across the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build your practice and begin positively impacting revenue growth.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be the go-to technical expert for your practice within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have established initial market traction.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>See a commercial impact from your involvement in early initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Feel like you made the best decision of your career.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Increase the growth rate of Toptal materially.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A bachelor’s degree is required, and an MBA is preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>15+ years of experience in your practice, with preferably 5+ years in a leadership role within Apps (Enterprise Apps and Custom Software Development) and Integration services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business, preferably with P&amp;L responsibility, and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of ERP &amp; CRM, Custom Software Development, including Mobile and Web Apps, and Integration technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Moderate knowledge of programming languages like C, C++, .Net, Java, Java Script.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in Enterprise Architecture and Governance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience packaging, pricing, and delivering compelling solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable with rolling up your sleeves to do the work, demonstrating traction, and building a team over time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analytical abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Skilled in the art of communicating (written and verbal) with both technical and non-technical audiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Practice Director, Apps & Integrations - US-Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As General Manager, Staffing, you will be the single key owner in driving Toptal’s Staffing business growth by serving as the end-to-end owner of the new, exciting, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing market fit, and then towards profitability and scalable business operations. This line of business pertains predominantly to on-site traditional staffing. Toptal owns <a rel="noopener noreferrer" class="postings-link" href="http://staffing.com">staffing.com</a> and this line of business will be launched under this brand.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary responsibility will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&amp;L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Toptal Executives and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.</div><div><br></div><div>As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.</div><div><br></div><div>Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.</div><div><br></div><div>This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research related to staffing opportunities, demand, and location, identifying opportunities and forming your hypothesis for business positioning and differentiation versus the competition.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Draft your initial Staffing business plan, GTM strategy, and occupations, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete your Staffing business plan.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify the infrastructure, systems, organization, processes, and legal requirements needed to support your staffing business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create the case for build versus buy to launch your staffing business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leverage your network to recruit the team needed to launch and run your business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your GTM strategy, leveraging internal cross-functional support from Legal, Finance, and others.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have executed the first stages of your GTM strategy and show lessons learned in gross revenue and pipeline volume.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become deeply embedded in the Integrated Customer Framework and participate in industry events and other activities to drive demand.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key occupations by industry and subsectors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7+ years of demonstrated experience of sales leadership in staffing, recruiting, and managing a staffing business with a strong understanding of business operations and management principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business specifically with P&amp;L ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in a non-professional staffing organization, driving business growth through deep industry or client relationships ranging from director-level to C-level contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch. Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience establishing high-impact, revenue-generating commercial relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command over a P&amp;L and financial metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

General Manager, Staffing - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Want to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll have the opportunity to target and close net new accounts, as well as re-engage dormant accounts. Success in this role comes from your skills in researching potential customers, strategically engaging them, aligning Toptal’s value with their needs, and consistently closing new business. This is a full sales cycle role, which means you will be responsible for setting your own meetings through your prospecting and outreach.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prospect, educate, qualify, and close leads and opportunities by engaging dormant accounts and performing lead-generation activities into new targeted accounts. Additionally, manage inbound leads, as required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct outbound prospecting via phone, email, and LinkedIn to convey Toptal’s vision, identify opportunities, present Toptal’s value proposition, and secure new business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>As you become more comfortable in the role, you’ll help evolve our demand generation strategy and tactics.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the breadth of Toptal’s impact on the world’s largest companies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Grasp the importance of the outbound function to the success of growing Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our sales method and our selling process to set you up for success.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to analyze industry drivers, business problems, and target buyers.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>While exercising discretion and independent judgment, uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hit call/email quotas and fully ramped objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become proficient in using our SaaS tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to maintain excellent data integrity in <a rel="noopener noreferrer" class="postings-link" href="http://Salesforce.com">Salesforce.com</a>.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuously hit fully ramped quotas and objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with training and onboarding new Account Executives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build new and existing client relationships, expand Toptal’s partnership with new and existing clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Suggest, implement and experiment with new lead and demand generation activities.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a career path for advancement.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>The ideal candidate will bring at least 1 year of closing experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are persistent. Being rejected by prospective clients can be a common occurrence in this role. You must have the ability to take those in stride and persist despite setbacks. Being enthusiastic, ambitious, and having a positive mindset will play a key role in your success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are naturally curious. You have a strong desire to understand people, their problems, companies, and industries. If/when you come across a complex issue, you can understand and explain them to clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business. To succeed at Toptal, you need to be a world-class individual contributor. Part of this includes being able to take ownership of your accounts, successes, and failures.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are a go-getter. We are looking for self-starters who are passionate about hunting for new accounts and think about target accounts as their own business. You aren’t afraid to do the work required to reach your goals by following a process and being creative.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

SMB Account Executive

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a dedicated and adaptable Technical Sourcer to join our dynamic Sourcing team. In this role, you will collaborate with other members of our Sourcing team and key stakeholders to develop and refine a strategic sourcing approach that attracts top technical experts. We are looking for someone passionate about creating exceptional candidate experiences, has a proven track record in recruiting top technical talent, and is excited to work collaboratively across various teams. Your efforts will ensure that only the most qualified candidates join our community.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will be responsible for developing and tuning a rigorous sourcing strategy designed to identify top software development experts and creating a stable pipeline of high-quality global talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will identify, reach out, and attract relevant professionals to drive the strategic growth of Toptal’s technical talent community by working closely with both the Matching team and the Screening team to figure out the dynamic sourcing priority.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will monitor and maintain a consistent pipeline of candidates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will work with the Talent Acquisition Lead to grow sourcing operations, develop and implement process playbooks, and meet KPIs to seamlessly ensure efficient and scalable operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will use cutting-edge tools, internally developed, to supercharge your sourcing efforts.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Undergo role-specific training including learning about the procedures and tools currently used within Toptal’s Sourcing team.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify opportunities to successfully penetrate the global market for specific sourcing requests.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to outline the global talent sourcing strategy and test its assumptions through the creation of a strong candidate pipeline.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and refine a sourcing strategy by testing, capturing, and analyzing results, and implementing data-driven improvements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish and maintain a stable candidate pipeline that consistently yields high-revenue candidates who successfully pass the screening process and transition into client engagements.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to fine-tune the sourcing strategy and consistently deliver results through identification of top global talent.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work together with a team of professionals and successfully run the sourcing efforts while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be seen as the expert over all global sourcing management.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of experience sourcing or recruiting global technical talent with a proven track record of success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in LinkedIn Recruiter is required, with experience using its advanced features for candidate research, outreach, and pipeline management.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Thorough understanding of the global talent pool and global sourcing strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>An unparalleled eye for talent and a strong understanding of the differences in knowledge and expertise between highly skilled developers and average talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to proactively find and assess meetup groups, attend events, and naturally network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability and drive to identify opportunities to present at developer meetups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills, as well as perfect grammar and command of the English language.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work under pressure and adhere to tight deadlines while never sacrificing quality.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to communicate clearly and constantly with teams via Slack and other collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Remote work experience preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Technical Sourcer

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are building a new class of consumer hardware — a product that will fundamentally change how people experience and interact with their living spaces. We’re in stealth mode for now, but the ambition is large, the opportunity is massive, and the early team will define the future of the company.</div><div><br></div><div>This is a rare opportunity to build foundational technology. As our Materials Science Engineer, you will lead research, testing, and integration of advanced films and smart-material systems used in our first-generation product. You’ll work directly with global OEMs, evaluate film properties, build test rigs, and architect the substrate + material stack that powers our core experience.</div><div><br></div><div>Applicants are required to reside in New York or be willing to relocate there. We do not offer visa sponsorship or assistance, so applicants must already be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Characterize and evaluate smart films, substrates, adhesives, and coatings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop material stack configurations for optical clarity, haze reduction, heat resistance, and longevity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build testing infrastructure for optical, thermal, mechanical, and electrical properties.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with suppliers on custom film specifications and OEM partnerships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support hardware and firmware teams on integration and performance optimization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own durability testing: UV exposure, cycle testing, temperature/humidity chambers.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Degree in Materials Science, Chemical Engineering, Applied Physics, or similar.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5–8 years of experience in thin films, optical materials, polymers, or electroactive materials.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiar with PDLC, EC, SPD, OLED, solar films, or laminated optical architectures.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong experimental, analytical, and characterization skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You love building things that move from lab → prototype → real-world product.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with roll-to-roll processing, resin chemistry, or flexible substrates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Background working with overseas OEM manufacturers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exposure to consumer electronics or automotive materials engineering.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div><br></div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><br></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Materials Science Engineer - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a versatile and entrepreneurial Business Development Lead to launch and grow our Talent Solutions (Staffing, Direct Hire, and Contractor/Freelancing) within Education. You will own the full client acquisition lifecycle — from defining commercial strategy, prospecting, and pitching, to closing deals and building scalable revenue pipelines.</div><div><br></div><div>The primary focus is on high-skill talent solutions (direct hire, contract-to-hire, and temporary placements) tailored to the vertical you lead. You’ll partner closely with the Talent Acquisition team, internal stakeholders, and client decision-makers to establish the vertical’s presence, while building repeatable sales processes.</div><div><br></div><div>This is a remote position. However, we require applicants and the person in this position to reside in-market. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define and execute the vertical-specific go-to-market and business development strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify, prospect, and close new client accounts across enterprise, SMB, and high-growth firms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain trusted relationships with client stakeholders (C-suite, HR, Talent, Operations).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the end-to-end sales cycle in the initial phase (from outreach to closing).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop vertical-specific playbooks, sales narratives, and pricing models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition team to ensure client requirements are aligned with recruiting capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track pipeline activity, revenue performance, and client engagement metrics; report data-driven insights to leadership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Represent the company at vertical-specific events, conferences, and thought-leadership opportunities. Set up and eventually hire, train, and manage a commercial team (SDRs, AEs) as the vertical scales.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about our staffing models, sales tools, and sector-specific offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin direct outreach and pipeline development within the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition Lead to align on service capabilities and role focus while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and close your first client accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish repeatable outreach and sales processes for the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build strong client relationships that generate ongoing demand.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently meet revenue targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and refine sector-specific go-to-market strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start preparing to hire your first team members (SDRs, AEs).</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be recognized as the commercial leader for your vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and manage a growing Business Development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to broaden staffing strategy across verticals.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7+ years of experience in business development, client management, or sales within talent solutions, professional services, or the Education industry.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in both individual sales execution and building/managing teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to sell talent solutions models, including direct hire, contract-to-hire, and temp/flexible placements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of high-skill roles relevant to the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication, negotiation, and presentation skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency with CRM tools (Salesforce) and collaboration platforms (Slack, Zoom, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Business Development Lead, Education - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the Chief Operating Officer, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s talent services, professional services, and talent functions—including all areas to Talent-related services and all Professional Service-related areas such as all Delivery and Practice areas. You will also oversee Talent Operations, ensuring our talent supply is aligned, efficient, and scalable to effectively meet and balance client demand.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services and talent functions—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services and Talent Operations teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Oversee talent supply, matching, and resource planning in coordination with Services and Talent Operations to meet evolving client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring Talent Operations is tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization and Talent Operations function to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Talent Operations, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line and Talent Operations, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services and Talent Operations functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services and Talent Operations, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services and Talent Operations as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Chief Operating Officer

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As a member of this team you will work on our first-class user experience. We are a product development team and you can expect involvement in where and how the team moves next, and what processes the team adopts and drops. We explore various directions often simultaneously. You can expect autonomy and freedom to lead product, technical, or cultural initiatives.</div><div><br></div><div>In our technical stack, we employ Ruby on Rails for back-end and a combination of Apollo, TypeScript, and React for front-end.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will build and maintain first-class software used by numerous businesses.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Make decisions based on multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor fellow teammates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate on novel ideas to improve the team processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Care for and monitor the quality of our product.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Raise awareness of technical issues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of business value and collaborate with stakeholders by analyzing features and suggesting alternatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively identify technical debt and product areas that require attention or improvements and suggest improvements in our technology stack.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bring up difficult and/or systemic challenges and impediments to the attention of your manager.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet your team members.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Get acquainted with our technical stack.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about our architecture and the development process.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Attend regular meetings, like technical calls, retrospectives, and the monthly Engineering All-hands meeting.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start working on general team tasks and become familiar with the domain.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start to receive regular feedback from your manager in accordance with the Toptal engineering growth program.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Settle in and get comfortable with the team processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute significantly to the application’s development.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a key member of the team and help others inside and outside of the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to the planning of large initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead technical initiatives within the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive improvements to the codebase and processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor and be part of the interviewing processes, to support the growth of our top-skilled engineering team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead product initiatives.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid 5+ years front-end experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in TypeScript, React and HTML are required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>React, Apollo GraphQL, TypeScript, and Jest are our front-end stack. The desire to learn and be proficient in them is welcome.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with <a rel="noopener noreferrer" class="postings-link" href="http://Next.js">Next.js</a>, monorepo, Progressive Web Apps are strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with Ruby on Rails is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with other non-frontend programming languages and technical stacks is welcome.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Thriving in autonomy in every aspect of daily work - be able to unblock yourself by finding the right people or help.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Being a team player by avoiding solo performances and unblocking your peers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Caring for quality through impactful tests, process change proposals, and raising awareness of issues be them product or technical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Caring for architecture - applying best practices, using software design patterns, and bringing ideas for improvements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Front-end Engineer (New Business)

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>The Senior Staff Accountant is a key member of Toptal’s Finance team, working closely with cross-functional and cross-geographical teams. This position reports to the Corporate Controller.</div><div><br></div><div>You will be responsible for month-end and year-end closing activities across multiple entities, including consolidation work. In this role, you will work closely with the Controller and Accounting Managers to ensure accurate and timely financial reporting. You will also assist with day-to-day accounting functions and operational support as needed.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with month-end and year-end accounting close across multiple entities, including preparation of journal entries and balance sheet reconciliations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support consolidation activities across multiple entities, including intercompany reconciliations and consolidation journal entries.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with quote-to-cash processes, process improvements, and control framework adherence, including for newly acquired entities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to the development and documentation of accounting policies, procedures, and internal controls across multiple entities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support process improvements and automation initiatives within the accounting function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist Accounting Managers and Controller with annual audits and other regulatory filings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support other tasks, such as vendor payments, wire submissions, and other accounting operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain a collaborative, supportive work environment and build strong cross- functional relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in ad-hoc projects as directed by the Controller.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s remote working environment and internal tools (Google Workspace, Slack, Accounting Systems, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand trial balance account structure, and the general flow of the information feeding the GL.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key stakeholders in the Finance org, including the CFO.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with monthly financial close, journal entries, reconciliations across multiple entities, posting of various GL transactions, and overall consolidation support.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin identifying opportunities for process improvement and efficiency gains, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build initial relationships across Finance and cross-functional teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of recurring reconciliations and journal entries across multiple entities, including consolidation activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work more independently, bringing improvement opportunities to the Controller.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support integration of newly acquired entities into accounting processes and financial reporting.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully execute all responsibilities independently, with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to strategic projects and process improvements.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Function as a fully integrated member of the team, contributing across Finance and cross-functional initiatives.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree in Accounting or Finance; CPA preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>4+ years of progressive accounting experience, or 2+ years in a public accounting environment (Big 4 or large local/regional firm).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong proficiency in US GAAP and general accounting concepts &amp; principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with multi-entity accounting, FX, and consolidation, preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on ERP experience; Intacct experience a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with US tax, international tax, and M&amp;A accounting is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Advanced Excel skills and strong analytical abilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent attention to detail, accuracy, and organizational skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills and ability to interact with all levels of the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Staff Accountant

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>The Senior Staff Accountant is a key member of Toptal’s Finance team, working closely with cross-functional and cross-geographical teams. This position reports to the Corporate Controller.</div><div><br></div><div>You will be responsible for month-end and year-end closing activities across multiple entities, including consolidation work. In this role, you will work closely with the Controller and Accounting Managers to ensure accurate and timely financial reporting. You will also assist with day-to-day accounting functions and operational support as needed.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with month-end and year-end accounting close across multiple entities, including preparation of journal entries and balance sheet reconciliations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support consolidation activities across multiple entities, including intercompany reconciliations and consolidation journal entries.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with quote-to-cash processes, process improvements, and control framework adherence, including for newly acquired entities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to the development and documentation of accounting policies, procedures, and internal controls across multiple entities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support process improvements and automation initiatives within the accounting function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist Accounting Managers and Controller with annual audits and other regulatory filings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support other tasks, such as vendor payments, wire submissions, and other accounting operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain a collaborative, supportive work environment and build strong cross- functional relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in ad-hoc projects as directed by the Controller.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s remote working environment and internal tools (Google Workspace, Slack, Accounting Systems, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand trial balance account structure, and the general flow of the information feeding the GL.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key stakeholders in the Finance team, including the CFO.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with monthly financial close, journal entries, reconciliations across multiple entities, posting of various GL transactions, and overall consolidation support.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin identifying opportunities for process improvement and efficiency gains, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build initial relationships across Finance and cross-functional teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of recurring reconciliations and journal entries across multiple entities, including consolidation activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work more independently, bringing improvement opportunities to the Controller.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support integration of newly acquired entities into accounting processes and financial reporting.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully execute all responsibilities independently, with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to strategic projects and process improvements.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Function as a fully integrated member of the team, contributing across Finance and cross-functional initiatives.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree in Accounting or Finance; CPA preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>4+ years of progressive accounting experience, or 2+ years in a public accounting environment (Big 4 or large local/regional firm).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong proficiency in US GAAP and general accounting concepts &amp; principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with multi-entity accounting, FX, and consolidation, preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on ERP experience; Intacct experience a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with US tax, international tax, and M&amp;A accounting is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Advanced Excel skills and strong analytical abilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent attention to detail, accuracy, and organizational skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills and ability to interact with all levels of the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Senior Staff Accountant - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the SVP, Strategy &amp; Operations, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s talent services, professional services, and talent functions—including all areas to Talent-related services and all Professional Service-related areas such as all Delivery and Practice areas. You will also oversee Talent Operations, ensuring our talent supply is aligned, efficient, and scalable to effectively meet and balance client demand.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services and talent functions—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services and Talent Operations teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Oversee talent supply, matching, and resource planning in coordination with Services and Talent Operations to meet evolving client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring Talent Operations is tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization and Talent Operations function to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Talent Operations, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line and Talent Operations, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services and Talent Operations functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services and Talent Operations, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services and Talent Operations as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

SVP, Strategy & Operations

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the SVP, Strategy &amp; Operations, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s talent services, professional services, and talent functions—including all areas to Talent-related services and all Professional Service-related areas such as all Delivery and Practice areas. You will also oversee Talent Operations, ensuring our talent supply is aligned, efficient, and scalable to effectively meet and balance client demand.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services and talent functions—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services and Talent Operations teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Oversee talent supply, matching, and resource planning in coordination with Services and Talent Operations to meet evolving client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring Talent Operations is tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization and Talent Operations function to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Talent Operations, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line and Talent Operations, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services and Talent Operations functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services and Talent Operations, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services and Talent Operations as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

SVP, Strategy & Operations - US-Based

<div><b style="font-size: 13.5pt;">Position Description</b></div><div><br></div><div>We’re looking for a motivated Equity Analyst/Researcher to contribute to and help train a new equity research tool for retail investors. You’ll be helping to train the model by applying your expertise to identify and refine how key valuation drivers are interpreted—essentially teaching the system how to think like an analyst. This is a unique opportunity to influence the future of equity research by guiding how analysis is scaled and made accessible to a broader audience.</div><div><br></div><div>This is a remote position and an hourly role. Weekly hours are flexible, likely just a few per week. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Tasks and Deliverables</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Choose 10–20 companies you already know well.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>For each name, spend roughly 3–5 hours distilling the core valuation drivers—e.g., revenue growth levers, margin expansion potential, cost structure shifts, regulatory or macro sensitivities, and upcoming catalysts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver concise write-ups and supporting data that connect each driver to potential equity performance scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Compensation will be hourly and based on the number of companies in which you contribute.</div><div><br></div><div><b style="font-size: 13.5pt;">Required Experience</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Currently employed or within the past year employed at a top-tier equity research firm (sell-side, independent, or buy-side with formal training), with at least 1 year of experience covering companies within the Russell 2000 and/or S&amp;P 500.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to turn complex drivers into clear, actionable insights for non-research stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong written communication and the ability to work independently on a part-time schedule.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Early career stage or currently pursuing an MBA.</div><div><br></div><div><b style="font-size: 13.5pt;">Engagement Highlights</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Flexible, remote role that fits alongside an MBA or other professional work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Focus only on the companies you already know—no time wasted ramping up on unfamiliar names.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help shape a cutting-edge forecasting model that supports investor education and transparency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to a meaningful, large-scale project with lasting industry relevance.</div><div>&nbsp;</div>

Talent Network Equity Analyst/Researcher (Part-Time / Hourly)

<div><b style="font-size: 13pt;">Job Summary:</b></div><div><br></div><div>Join Toptal’s network as a Talent Network Sales Development Representative (SDR) and open the door to exciting opportunities with clients ranging from innovative startups to mature enterprises. You’ll play a crucial role in driving business growth by identifying and engaging prospects, helping our clients expand their outreach and grow revenue through effective lead generation. This is the perfect opportunity for polished Sales Development Representatives looking to apply their skills in diverse and rewarding client engagements.</div><div><br></div><div>As part of Toptal’s network, you’ll have the flexibility to choose engagements that match your interests and expertise, providing you with unparalleled insight into a variety of industries and business challenges. If you’re passionate about relentless cold calling, prospecting, and building compelling sales cadences, this is your chance to shine.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13pt;">Responsibilities:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Sales Support:</b>&nbsp;Collaborate with clients to equip and guide their sales processes, lead client interactions, and address their unique needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Lead Generation:</b>&nbsp;Excel in cold calling, prospecting, building lead lists, and setting up strong sales cadences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Client Knowledge:</b>&nbsp;Build rapport with strategic outreach and stay informed about industry trends.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Team Collaboration:</b>&nbsp;Work closely with client teams to pursue opportunities and schedule qualified meetings using digital tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Growth Mindset:</b>&nbsp;Pursue improvement, accept feedback, and refine demand generation strategies.</div><div><br></div><div><b style="font-size: 13pt;">Qualifications and Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>1-3 years of SDR experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understanding of enterprise challenges, critical thinking, perseverance, passion, curiosity, and conscientiousness.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Self-motivated, proactive, excellent communication skills, and team-oriented.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced environment, problem-solve, and prioritize tasks effectively.</div><div>&nbsp;</div>

Talent Network Sales Development Representative

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a versatile and entrepreneurial Business Development Lead to launch and grow our Talent Solutions (Staffing, Direct Hire, and Contractor/Freelancing) within Engineering. You will own the full client acquisition lifecycle — from defining commercial strategy, prospecting, and pitching, to closing deals and building scalable revenue pipelines.</div><div><br></div><div>The primary focus is on high-skill talent solutions (direct hire, contract-to-hire, and temporary placements) tailored to the vertical you lead. You’ll partner closely with the Talent Acquisition team, internal stakeholders, and client decision-makers to establish the vertical’s presence, while building repeatable sales processes.</div><div><br></div><div>This is a remote position. However, we require applicants and the person in this position to reside in-market. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define and execute the vertical-specific go-to-market and business development strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify, prospect, and close new client accounts across enterprise, SMB, and high-growth firms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain trusted relationships with client stakeholders (C-suite, HR, Talent, Operations).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the end-to-end sales cycle in the initial phase (from outreach to closing).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop vertical-specific playbooks, sales narratives, and pricing models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition team to ensure client requirements are aligned with recruiting capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track pipeline activity, revenue performance, and client engagement metrics; report data-driven insights to leadership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Represent the company at vertical-specific events, conferences, and thought-leadership opportunities. Set up and eventually hire, train, and manage a commercial team (SDRs, AEs) as the vertical scales.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about our staffing models, sales tools, and sector-specific offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin direct outreach and pipeline development within the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition Lead to align on service capabilities and role focus while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and close your first client accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish repeatable outreach and sales processes for the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build strong client relationships that generate ongoing demand.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently meet revenue targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and refine sector-specific go-to-market strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start preparing to hire your first team members (SDRs, AEs).</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be recognized as the commercial leader for your vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and manage a growing Business Development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to broader staffing strategy across verticals.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7+ years of experience in business development, client management, or sales within talent solutions, professional services, or the Engineering industry.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in both individual sales execution and building/managing teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to sell talent solutions models, including direct hire, contract-to-hire, and temp/flexible placements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of high-skill roles relevant to the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication, negotiation, and presentation skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency with CRM tools (Salesforce) and collaboration platforms (Slack, Zoom, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Business Development Lead, Engineering - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the VP of Talent Operations, you will act as the chief architect and operator of the Toptal Marketplace—our open, two-sided talent platform—driving the strategy, structure, and execution needed to scale this offering with precision and excellence. You will bring an engineer’s mindset to solving complex marketplace dynamics, building operational frameworks that ensure our supply of world-class talent meets the evolving demands of clients at scale, without compromising on Toptal’s rigorous quality standards.</div><div><br></div><div>You will own the end-to-end performance of the Talent Operations function, developing the systems, processes, and teams that enable it and overseeing how the marketplace functions to deliver high-quality, high-velocity matches between talent and clients. You will design and implement infrastructure that allows the marketplace to operate as a set of composable services—akin to APIs—that seamlessly integrate across Toptal’s ecosystem. You will lead cross-functional teams spanning supply, demand, quality, and experience, ensuring alignment and operational clarity across the organization.</div><div><br></div><div>This role demands a builder’s mindset, a deep sense of ownership, and a bias toward scalable solutions. You will not only execute but also invent, pushing the limits of what’s possible in digital talent marketplaces. Your work will directly accelerate the growth and profitability of Toptal’s open talent offering, delivering world-class outcomes for both clients and talent. You will collaborate with a high-caliber leadership team, bringing strategic rigor and operational excellence to one of the most dynamic areas of the business.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div>You will be responsible for building and executing a strategy to effectively meet the speed and quality expectations of our talent and clients. Working with our Executive and Marketing teams, you will develop processes to optimize talent supply against planned and targeted demand while ensuring talent satisfaction to continually attract high caliber talent and deliver an outstanding client experience.</div><div><br></div><div>Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to source, screen, and place talent under expanding vertical and specialization scenarios. You will continually gain insights from data and analytics in order to make sound business decisions. By applying your top-level leadership skills, you will ensure that your growing team is highly motivated and qualified to deliver upon Key Performance Indicators that result in achievement of core business objectives. You will ensure strong management oversight and collaborative interactions between clients, talent, and our core team to support achievement of objectives in the day-to-day operations.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams across the company to learn the core of Toptal’s operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete a current state assessment of the structure and functions within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and update Annual and Quarterly OKRs for Talent Operations and its subfunctions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and redefine career paths for roles within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Reevaluate and develop recommendations for a competitive commission, compensation, and incentive structure with the CFO.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement a performance framework that will ensure each process step has an effective measure or KPI solution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and enhance training materials to ensure that all roles inside of Talent Operations have a clear direction in order to maintain high quality standards, adopt best practices, and adhere to operating policies.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and mature feedback loops between Talent Operations and processes external to Talent Operations, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop procedures and processes to ensure that all talent has been sent to clients within newly established guidelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize talent screening quality and bandwidth to achieve newly established guidelines.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strengthen the infrastructure within Talent Operations for long-term scalability and client satisfaction in a constantly evolving work environment.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Minimum 10 years experience effectively managing large-scale, multi-faceted operations with supply/demand components, ensuring client expectations for speed and quality are met.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to formulate and successfully execute upon business unit Key Performance Indicators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to effectively apply analytics and business insights to the creation of strategic plans and executive decision-making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understanding of Data Architecture and Analytics toolkits and languages.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Financial acumen to develop and manage pricing strategies that project and optimize ROI in a two-sided market.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Finance to formulate compensation programs that effectively drive desired behaviors and align with business financial objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with development of risk management processes designed to detect and prevent fraudulent activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in the recruiting, outsourcing, and/or talent space is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div>

VP of Talent Operations

<div><b style="font-size: 13.5pt;">Get ready to</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate daily with product, design, and compliance in a lean, cross-functional team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive product decisions end-to-end, moving from concept to code to production in days, not months.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to technical excellence: architecture reviews, RFCs, and open feedback - building practices that scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Influence not just the codebase, but the direction of the platform itself - shaping how millions of people will move money globally.</div><div><br></div><div><b style="font-size: 13.5pt;">What you’ll do</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and operate systems that move billions in payments globally with near-zero downtime, ensuring sub-100ms latency under peak load.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build fault-tolerant APIs and microservices (<a rel="noopener noreferrer" class="postings-link" href="http://Node.js/TypeScript">Node.js/TypeScript</a>), scaling to millions of transactions with observability (metrics, tracing, automated alerts) from day one.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Embed compliance by design: KYC/AML, fraud detection, and audit trails that don’t slow users down.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Integrate and secure stablecoin and fiat rails - wallets, orchestrators, on/off-ramps - so anyone, anywhere can send and receive money instantly.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure backend and frontend choices enhance the user experience, not just the codebase.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead initiatives from design to rollout, balancing ambition with global regulatory realities to deliver reliable systems users can depend on daily.</div><div><br></div><div><b style="font-size: 13.5pt;">What we’re looking for</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>6+ years building transaction-heavy systems in production, scaling to millions of transactions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep backend expertise in <a rel="noopener noreferrer" class="postings-link" href="http://Node.js">Node.js</a> (or Java/Go), REST/GraphQL microservices at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong experience with PostgreSQL and Redis.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Full-stack capability: backend first, but proven ability to ship React/TypeScript frontend features.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cloud &amp; infra: AWS/GCP, Kubernetes, CI/CD, IaC.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to meet strict SLAs (<a rel="noopener noreferrer" class="postings-link" href="http://99.99">99.99</a>% uptime) and latency target (&lt;100ms). *Experience in regulated fintech/payments: compliance, security and UX as one flow.</div><div><br></div><div><b style="font-size: 13.5pt;">How you work (values we expect)</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership mindset - you own outcomes, not just tasks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Product-minded - you think in flows, not endpoints, and measure impact, not LOC.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High-velocity, sustainable pace - you ship fast, adapt quickly, and raise the bar every cycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clarity over complexity - simple for users, even if complex under the hood.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>AI-native builder - you use Cursor/Claude Code/etc. to eliminate grunt work and focus on hard problems.</div><div><br></div><div><b style="font-size: 13.5pt;">Bonus Points if you have…</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scaled stablecoin/payment integrations (wallets, custody, on/off-ramps) to millions of users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on with secure key management, custody infrastructure, or smart contract audits.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience building payment flows handling millions of transactions (cards, payouts, reconciliation, FX).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cross-border FX and settlement expertise.</div><div><br></div><div><b style="font-size: 13.5pt;">What we offer</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Founding role - build the architecture, standards, and codebase future engineers will inherit.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Move fast, no bureaucracy - high-trust environment, maximum autonomy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Career-defining opportunity - build a payments platform from scratch as stablecoins go mainstream.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Transparent, supportive culture - feedback flows freely, the best ideas win, and you’ll have the freedom to experiment, learn, and grow.</div><div>&nbsp;</div>

Lead Software Engineer

<div><b style="font-size: 13pt;">Get ready to</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate daily with product, design, and compliance in a lean, cross-functional team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and extend APIs, services, and integrations that power payments, wallets, and lending workflows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to technical excellence: reviews, RFCs, and feedback that raise the bar.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ship features that directly impact how global talent moves and manages their money.</div><div><br></div><div><b style="font-size: 13pt;">What you’ll do</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement backend services (<a rel="noopener noreferrer" class="postings-link" href="http://Node.js/TypeScript">Node.js/TypeScript</a>) with observability (metrics, logging, tracing) from day one.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support fintech workflows: payments, wallet operations, and lending features such as origination and repayments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure compliance flows (KYC/AML, fraud checks) are embedded without adding friction.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work across backend and frontend (React/TypeScript) to deliver clean, user-facing experiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with senior engineers to design, test, and launch features quickly and reliably.</div><div><br></div><div><b style="font-size: 13pt;">What we’re looking for</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3–5 years experience building production systems, ideally in fintech, lending, or payments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid backend skills in <a rel="noopener noreferrer" class="postings-link" href="http://Node.js">Node.js</a> (or Java/Go), REST/GraphQL APIs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with PostgreSQL and Redis.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with React/TypeScript on the frontend.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cloud &amp; infra knowledge: AWS/GCP, CI/CD, Kubernetes basics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exposure to financial systems (payments, KYC, wallets, compliance flows).</div><div><br></div><div><b style="font-size: 13pt;">How you work (values we expect)</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership mindset - you care about outcomes, not just code.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Product-minded - you think in flows, not endpoints.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High-velocity, sustainable pace - you ship quickly, then iterate.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clarity over complexity - simple for users, even if complex under the hood.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>AI-native builder - you use modern coding tools to eliminate grunt work.</div><div><br></div><div><b style="font-size: 13pt;">Bonus Points if you have….</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience integrating fintech APIs (payments, KYC/AML, wallets, custody, FX).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on work with compliance-heavy systems or regulated environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with scaling transaction-heavy systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in cross-border or global financial products.</div><div><br></div><div><b style="font-size: 13pt;">What we offer</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High-impact role - contribute to systems that power real payments and lending flows from day one.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Broad exposure - work on core backend, user-facing features, and integrations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Growth opportunity - mentorship from senior engineers and a clear path to grow your impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Transparent, supportive culture - feedback flows freely, the best ideas win, and you’ll have the freedom to experiment, learn, and grow.</div><div>&nbsp;</div>

Software Engineer

<div><b style="font-size: 13pt;">About Toptal</b></div><div>Toptal is the world’s leading premium talent marketplace, trusted by 30,000+ clients, processing over $5B in payments across 140+ countries.</div><div><br></div><div>We’re launching Toptal’s next frontier: a borderless finance platform built on stablecoin rails to reinvent how millions of people manage, move, invest, and borrow money. Stablecoins are rapidly evolving into core financial infrastructure, and with regulatory clarity accelerating worldwide, this is the moment to build something foundational.</div><div><br></div><div>As our founding Technical Product Manager, you’ll define the roadmap, ship the first critical products, and set the product culture that future PMs will follow. This is not just another PM role - it’s your chance to architect how a next-generation financial platform comes to life.</div><div><br></div><div><b style="font-size: 13pt;">Get ready to</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner daily with engineering, design, and compliance in a lean, high-trust team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive product decisions end-to-end, moving from discovery to delivery in weeks, not quarters.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate vision into requirements that engineers respect and users love.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage external fintech partners (wallets, card issuers, processors), ensuring clean integrations and reliable flows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shape product strategy while rolling up your sleeves on edge cases, data analysis, and QA.</div><div><br></div><div><b style="font-size: 13pt;">What you’ll do</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and prioritise the roadmap for Toptal’s fintech platform - payments, wallet, and card products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write clear, technically detailed product specs that stand up in architecture reviews.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Orchestrate integrations with stablecoin and fiat rails, embedding compliance by design (KYC, AML, fraud prevention).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Measure success through adoption, transaction reliability, latency, and user satisfaction.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leverage AI-native product tools (Cursor, ChatGPT, Claude) to accelerate research, specs, and testing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Iterate fast: ship in 2-week sprints, gather real data, and adapt quickly.</div><div><br></div><div><b style="font-size: 13pt;">What we’re looking for</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5+ years as a Product Manager in fintech (payments, cards, wallets, banking, or capital markets).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Technical fluency - you can map flows, reason about APIs/microservices, and challenge tradeoffs with engineers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience delivering transaction-heavy fintech products at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong track record orchestrating integrations with external fintech partners.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfort working in regulated environments, balancing compliance with usability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Data-driven mindset - you optimise for outcomes, not outputs.</div><div><br></div><div><b style="font-size: 13pt;">How you work (values we expect)</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership mindset - you own product outcomes, not just backlogs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>User-first - you obsess over flows, edge cases, and clarity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High-velocity - you ship fast, adapt quickly, and raise the bar every cycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clarity over noise - you turn complexity into simple, actionable requirements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>AI-native builder - you use AI tools to eliminate overhead and focus on high-impact work.</div><div><br></div><div><b style="font-size: 13pt;">Bonus Points if you have…</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Launched wallet or card products to market.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scaled stablecoin or cross-border payment products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with treasury, liquidity, or settlement systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Background in high-growth fintechs</div><div><br></div><div><b style="font-size: 13pt;">What we offer</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Founding PM role - define the roadmap, culture, and rituals future PMs will inherit.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Career-defining opportunity - shape a payments platform at the exact moment stablecoins are becoming core financial infrastructure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Move fast, no bureaucracy - high-trust environment, maximum autonomy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Transparent, supportive culture - feedback flows freely, the best ideas win, and you’ll have the freedom to experiment, learn, and grow.</div><div>&nbsp;</div>

Technical Product Manager, Global Payments & Stablecoins

<div><b style="font-size: 13pt;">About Toptal</b></div><div>Toptal is the world’s leading premium talent marketplace, trusted by 30,000+ clients, processing over $5B in payments across 140+ countries.</div><div><br></div><div>We’re launching Toptal’s next frontier: a borderless finance platform built on stablecoin rails to reinvent how millions of people manage, move, invest, and borrow money. Lending is a critical part of this mission. With contractors and freelancers underserved by traditional banks, this is your opportunity to help build lending products that redefine access to credit globally.</div><div><br></div><div><b style="font-size: 13pt;">Get ready to</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work side-by-side with engineering, risk, compliance, design, and data in a lean, cross-functional team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate customer needs and regulatory requirements into clear product flows and credit decisioning models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive product development end-to-end, from discovery through rollout, shipping in weeks not quarters.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage integrations with underwriting partners, credit bureaus, and payment systems to deliver seamless borrowing and repayment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support credit product strategy to scale responsibly across multiple regions and regulatory frameworks.</div><div><br></div><div><b style="font-size: 13pt;">What you’ll do</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define and deliver the roadmap for Toptal’s lending products, starting with term loans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Balance growth and risk by designing products that scale adoption while embedding risk controls, fraud detection, and compliance by design.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Oversee integrations with external providers for underwriting, servicing, collections, and payments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with risk and data science teams to build scorecards, tiers, and decisioning logic that drive adoption while protecting the business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Embed compliance requirements (CCD, MCD, AML, local regulations) into user flows with zero regulatory breaches.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Measure success through adoption, conversion, repayment performance, default rates, and overall portfolio health.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use AI-native tools (Cursor, Claude, ChatGPT, analytics copilots) to accelerate analysis, specs, and QA.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Iterate fast: validate assumptions, ship in 2-week sprints, and adapt quickly.</div><div><br></div><div><b style="font-size: 13pt;">What we’re looking for</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5+ years of product management experience in fintech, with a focus on lending, BNPL, insurance, credit cards, or consumer finance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Technical fluency - you understand APIs, data models, and lending systems and can translate them into clear specs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track record of delivering fintech products from concept to scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience managing credit risk and compliance requirements, working closely with risk, legal, and compliance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to collaborate with external providers (credit bureaus, banking partners, collections).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Data-driven mindset - you measure success by adoption, repayment, and portfolio performance.</div><div><br></div><div><b style="font-size: 13pt;">How you work (values we expect)</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership mindset - you own outcomes, not just tasks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Customer-first builder - you design borrowing experiences that are simple, transparent, and trusted.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High-velocity - you ship quickly, adapt fast, and balance short-term impact with long-term resilience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clarity over complexity - you simplify regulations, risk policies, and flows into intuitive experiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>AI-native operator - you embrace AI to speed up analysis, decisioning, and execution.</div><div><br></div><div><b style="font-size: 13pt;">Bonus Points if you have…</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Launched salary-advance, BNPL, or credit card products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with bureau integrations, open banking, or alternative underwriting data.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scaled lending products in regulated markets (EU, UK, US).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Worked with collections, recovery, or treasury teams to manage loan portfolios.</div><div><br></div><div><b style="font-size: 13pt;">What we offer</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Impact role - shape lending products that expand financial access for underserved global talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Move fast, no bureaucracy - high-trust environment, maximum autonomy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Career-accelerating opportunity - build credit products at the exact moment stablecoins and global credit rails are converging.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Transparent, supportive culture - feedback flows freely, the best ideas win, and you’ll have the freedom to experiment, learn, and grow.</div><div>&nbsp;</div>

Technical Product Manager, Lending & Credit

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a hands-on and strategic Talent Acquisition Lead to build and lead the recruiting function for our Talent Solutions (Staffing, Direct Hire, and Contractor/Freelance solutions) across Engineering, Healthcare, Education, and Legal verticals. You will own the recruiting lifecycle end-to-end — from sourcing and screening to placement and process design.</div><div><br></div><div>The initial focus will be on high-skill roles (engineers, healthcare professionals, educators, legal experts). This is a player-coach role: senior enough to architect strategy, but willing to roll up your sleeves and do the work until the team is formed.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and execute scalable recruiting strategies across direct hire, temp-to-hire, temporary, and freelance models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hire, train, and manage a team of recruiters as the business scales; personally engage in recruiting for high-skill roles in the initial phase.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Business Development Leads and clients to align on requirements and hiring strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain strong pipelines of specialized talent across multiple verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct candidate outreach, screening calls, interviews, and guide candidates through the hiring process.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track recruiting KPIs (time-to-fill, cost-per-hire, pipeline health, quality of hire) and report insights to leadership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure compliance with legal and staffing requirements, including documentation and background checks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leverage ATS, sourcing platforms, and AI-driven tools to manage pipelines and ensure data accuracy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to process improvements, playbooks, and TA best practices to support scalability.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Undergo training on staffing processes, ATS tools, and sourcing platforms.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin sourcing candidates for open requisitions across high-skill verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with BD Leads to align on role requirements and priorities while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the full recruiting lifecycle for assigned roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Successfully place your first high-skill candidates into client roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build repeatable sourcing and recruiting processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently meet staffing KPIs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin hiring and managing junior recruiters to expand delivery capacity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish Toptal’s reputation as a reliable staffing partner for high-skill roles.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be recognized as the leader of the TA function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and manage a multi-vertical TA team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to strategic initiatives improving staffing delivery, operations, and candidate experience.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>8+ years of recruiting experience, including leadership roles in talent solutions or staffing agencies, RPOs, or high-volume in-house recruiting.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in both hands-on recruiting and building/managing teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong track record filling high-skill roles across multiple verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with direct hire, contract-to-hire, and temporary staffing models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in sourcing tools (LinkedIn Recruiter, job boards, AI platforms).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong interviewing, candidate assessment, and pipeline management skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with ATS systems and collaboration tools (Slack, Zoom, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills in English.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Talent Acquisition Lead

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are building a new class of consumer hardware — a product that will fundamentally change how people experience and interact with their living spaces. We’re in stealth mode for now, but the ambition is large, the opportunity is massive, and the early team will define the future of the company.</div><div><br></div><div>Firmware is the brain of our system. As the founding firmware engineer, you will architect and implement the embedded software that controls our next-generation hardware. You’ll work closely with hardware, materials science, and product design to deliver a magical, seamless experience for our customers.</div><div><br></div><div>Applicants are required to reside in New York or be willing to relocate there. We do not offer visa sponsorship or assistance, so applicants must already be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop embedded firmware for microcontrollers (C/C++ or Rust).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own communication interfaces, device management, diagnostics, and OTA update systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with hardware on power management, timing control, and system-level reliability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build early prototypes and test harnesses for internal R&amp;D.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish coding standards, architecture patterns, and long-term firmware strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate on cloud/app connectivity (BLE, Wi-Fi, Zigbee, Thread, Matter.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5-8+ years of experience building firmware for consumer or IoT products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep experience with microcontrollers (ARM Cortex, ESP32, STM32, Nordic, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong grasp of real-time systems, power optimization, and embedded signal processing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You enjoy working at the intersection of hardware and software.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You thrive in early-stage environments with fast cycles and high ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with high-voltage control electronics, smart film/EC systems, lighting, or motor control.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cloud-to-firmware integration (OTA, remote diagnostics, provisioning).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div><br></div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><br></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Firmware Engineer - US-Based

<div><b>About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b>Job Summary:</b></div><div><br></div><div>We are building a new class of consumer hardware—a product that will fundamentally change how people experience and interact with their living spaces. We’re in stealth mode for now, but the ambition is large, the opportunity is massive, and the early team will define the future of the company.</div><div><br></div><div>We are building a radically new class of consumer and built-environment hardware. As one of our first hardware engineers, you’ll own the design, development, and integration of the core physical system that brings our vision to life. This is a hands-on, zero-to-one engineering role where you will prototype quickly, iterate relentlessly, and help define the product architecture from the ground up.</div><div><br></div><div>Applicants are required to reside in New York or be willing to relocate there. We do not offer visa sponsorship or assistance, so applicants must already be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b>Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>- Lead electrical design for our first-generation product.</div><div>- Develop system-level architecture across sensors, actuators, power delivery, and control electronics.</div><div>- Rapid prototyping: PCB bring-up, bench testing, reliability, and thermal testing.</div><div>- Work closely with firmware, materials, ID, and manufacturing on integration.</div><div>- Evaluate suppliers and manufacturing partners.</div><div>- Help build internal hardware lab and testing capabilities.</div><div><br></div><div><b>Qualifications and Job Requirements:</b></div><div><br></div><div>- Bachelor’s degree is required.</div><div>- 5-8+ years in hardware engineering, mechatronics, consumer electronics, or IoT.</div><div>- Experience with PCB design (Altium, KiCad), embedded systems, and electromechanical integration.</div><div>- Strong with power electronics, analog/digital design, and DFM/DFT.</div><div>- Comfortable working in ambiguity and building fast in early-stage environments.</div><div>- Passionate about designing products that blend engineering, elegance, and everyday usability.</div><div>- Experience with thin-film electronics, smart materials, optical systems, or high-voltage drivers.</div><div>- Prior startup or zero-to-one hardware launch experience.</div><div>- Outstanding written and verbal communication skills.</div><div>- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div>- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b>Essential Job Functions</b></div><div>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div>Work independently with minimal supervision.</div><div>Use all required digital collaboration tools.</div><div>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b>US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Hardware Engineer - US-Based

<div><b>About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b>Job Summary:</b></div><div><br></div><div>We are building a new class of consumer hardware — a product that will fundamentally change how people experience and interact with their living spaces. We’re in stealth mode for now, but the ambition is large, the opportunity is massive, and the early team will define the future of the company.</div><div><br></div><div>As the founding Industrial Designer, you will own the end-to-end design of our first-generation hardware product. This includes concept development, prototyping, user experience, aesthetics, ergonomics, materials selection, manufacturability, and readiness for OEM production. This is a rare zero-to-one design role. You will shape not only the product but the design language of an entirely new category.</div><div><br></div><div>Applicants are required to reside in New York or be willing to relocate there. We do not offer visa sponsorship or assistance, so applicants must already be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b>Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>- Lead the full industrial design process: concept sketches → CAD → prototyping → DFM → final production design.</div><div>- Create a cohesive product identity and design language for <a rel="noopener noreferrer" class="postings-link" href="http://Shade.com">Shade.com</a>.</div><div>- Work closely with hardware, materials science, and firmware engineers to ensure seamless functional integration.</div><div>- Translate engineering constraints into elegant, user-friendly design solutions.</div><div>- Develop and refine CMF (Color, Material, Finish) choices that elevate the product experience.</div><div>- Build prototypes (foam models, 3D prints, engineering samples) and iterate quickly.</div><div>- Prepare detailed design documentation for manufacturing.</div><div>- Collaborate with global OEMs and contract manufacturers to drive DFM and production readiness.</div><div>- Conduct usability studies, refine ergonomics, and inform product experience decisions.</div><div><br></div><div><b>Qualifications and Job Requirements:</b></div><div><br></div><div>- Bachelor’s degree is required.</div><div>- 4–10+ years of experience designing physical hardware products (consumer electronics, IoT devices, appliances, or smart home products preferred).</div><div>- Strong portfolio that demonstrates end-to-end design work from sketch to mass production.</div><div>- Expertise in design tools (SolidWorks, Fusion 360, Rhino, Keyshot, Adobe Suite, etc.).</div><div>- Deep understanding of manufacturing processes (injection molding, die casting, CNC, soft goods, assembly methods, CMF).</div><div>- Experience working with OEMs and contract manufacturers, ideally in Korea or Taiwan.</div><div>- Ability to collaborate with engineers and convert constraints into elegant, manufacturable design.</div><div>- Comfortable with rapid iteration, ambiguity, and shaping an early-stage product from scratch.</div><div>- Passion for creating beautiful, high-quality, user-centric products.</div><div>- Background in designing smart home devices, IoT products, or architectural/consumer-grade installations.</div><div>- Familiarity with smart materials, thin films, electronics packaging, or environmental product design.</div><div>- Experience building design systems or brand language for a first-generation product.</div><div>- Prior startup experience or zero-to-one product launches.</div><div>- Outstanding written and verbal communication skills.</div><div>- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div>- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div>Why This Role Matters</div><div><br></div><div>You’re not joining as “just” an industrial designer — you’re helping define a new product category.</div><div><br></div><div>You will establish:</div><div>- The look.</div><div>- The feel.</div><div>- The tactile experience.</div><div>- The visual identity.</div><div>- The manufacturability pathway.</div><div>- The long-term design language.</div><div>- The ultimate consumer experience, from receiving the product to using it long-term.</div><div>- Everything. From scratch. This is a chance to build a generational hardware product at the very beginning.</div><div><br></div><div>Essential Job Functions</div><div><br></div><div>- Regularly and reliably attend scheduled virtual team meetings on camera.</div><div>- Work independently with minimal supervision.</div><div>- Use all required digital collaboration tools.</div><div>- Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b>US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Industrial Designer - US Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As an Account Operations Manager (AOM) at Toptal, you will be the operational backbone supporting our most strategic client accounts. Partnering closely with Sales, Matching, Legal, and Finance teams, you will own the processes, data accuracy, and client communications that ensure smooth engagement delivery, accurate reporting, and exceptional client and talent experiences. From coordinating job fulfillment to maintaining Salesforce hygiene, preparing financial and operational reports, and managing onboarding processes, you will be a key enabler of account success and retention.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>In this role, you will oversee the day-to-day operational processes that keep client accounts running smoothly, from the first open opportunity through active engagements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will lead internal cadence meetings, track and update opportunities in Salesforce, maintain mastersheet and platform data accuracy, and coordinate closely with Sales and Matching to remove blockers and keep hiring pipelines moving.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will work directly with client counterparts to align on operational details, follow up on open positions, negotiate timelines, confirm purchase orders and budgets, and address process changes or special requirements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will also collaborate with Legal to ensure contracts, NDAs, and background checks are completed accurately, and with Finance to resolve billing issues, process payments, and manage budget compliance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Your work will include handling EOR-specific requirements, overseeing onboarding workflows, managing equipment logistics, and ensuring timesheet and payment compliance for talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will bring structure, attention to detail, proactive communication, and a client-first mindset to deliver a seamless experience for both clients and talent.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s operations, tools, and client engagement workflows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key stakeholders across Sales, Matching, Legal, and Finance.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of assigned accounts’ operational trackers and cadence meetings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with Salesforce, Tableau, and other internal tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Get proficient in client tools that your accounts may require (e.g. Fieldglass, timesheets).</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively and independently handle communication with clients, Toptal, and our talents and drive growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage talent’s onboarding/offboarding within each account while satisfying client-specific processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand and represent the voice of the Talent and support their journey within the account. * Create and manage processes related to Talent engagement hours, revenue, and margins.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage client-related administrative tasks and provide assistance for legal and compliance purposes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a working cadence with key clients, business partners, and internal Toptal Core team members on these accounts.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build upon existing client relationships and support expansion of Toptal’s partnership with existing accounts, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a strong history of supporting increased business across the portfolio of accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate measurable impact on account efficiency, reporting accuracy, billing accuracy and client satisfaction.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively identify opportunities for improvement in processes and service dynamics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Standardize repeatable operational processes across your accounts.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized as a trusted operational partner by Sales and Client teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own operational excellence for your portfolio of enterprise accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built an incredible client account portfolio in partnership with the account team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support the journey of successful delivery, satisfied clients, and happy team members.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to mentor new members of the team, helping them learn about Toptal, our model, and how account management best practices can improve relationships and increase revenue.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree or equivalent experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3–5+ years in account operations, project coordination, or client services within fast-paced, client-facing environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to manage complex workflows and stakeholders, including direct collaboration with clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong relationship-building skills with a deep commitment to client success and satisfaction—across delivery quality, communication, and long-term outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Advanced Excel/Google Sheets skills, including data analysis, reporting, and tracker development; confident working with numbers and building useful outputs for client teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong experience with Salesforce, Tableau, Excel/Sheets, Word/Docs, and operational tracking tools or Vendor Management Systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid ability to read, interpret, and work with legal documents in a sales or delivery environment, including NDAs and SOWs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Able to identify risks, understand client requirements, and propose accurate edits.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong critical thinking and problem-solving skills, with the ability to proactively identify issues, anticipate roadblocks, and think several steps ahead.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Highly organized, with excellent prioritization and time management skills to handle shifting timelines and multiple client demands.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Resourceful and entrepreneurial mindset: takes ownership of account success, seeks improvement opportunities, and thrives in a high-autonomy, high-accountability environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong communication skills, both written and verbal, with the ability to work independently while collaborating effectively across internal and external teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Account Operations Manager

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As a Creator Agent for a new venture within Toptal, you will work directly with the General Manager and the Operations Director to onboard, coach, and accelerate the growth of our Content Creator users. You will join an execution-driven team building a new business unit from zero. Your mindset must be that of a builder, not just a coach.</div><div><br></div><div>This role has two core missions:</div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Deliver hands-on creator growth:</b>&nbsp;You will coach creators 1-to-1 to grow their audience, increase their engagement, and monetize their content. You will analyze their entire content plan end-to-end. You will challenge them with personalized weekly tasks that improve key metrics such as click-through-rate, retention rate, followers growth, and engagement rate. Once creators reach strong traction, you will also identify new revenue opportunities and activate brand deals.</div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Build the foundations of the Creator Agent function:</b>&nbsp;As our first full-time Creator Agent, you will design, test, and refine the methodologies that power our coaching model. You will transform your learnings into structured playbooks, training materials, and repeatable processes that will allow us to scale a high-performing agent team.</div><div>&nbsp;</div><div>This is not a passive coaching position. You will think like a strategist, operate like a creator, and build like an early-stage founder. You must be able to analyze performance data, communicate clearly, and move quickly.</div><div><br></div><div>The ideal candidate is a senior creator strategist with real, proven experience growing accounts on YouTube, Instagram, or TikTok. You understand how content scales, why packaging matters, and how to push creators to become consistent, professional, and commercially ready.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct creators onboarding, assess performance, and identify growth opportunities across platforms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide 1-to-1 coaching focused on improving content strategy, packaging, and execution (from scripting to community building).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define weekly goals and metrics that drive measurable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Guide creators toward professional publishing standards and consistent audience development.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support creators in preparing for monetization and activate brand opportunities when appropriate.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design, test, and refine the coaching methodologies that will scale the Creator Agent function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Convert insights into structured playbooks, templates, and training materials for future agents.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Operations Director to strengthen creator success processes and growth frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with marketing, product, and partnerships teams on creator-facing initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Stay ahead of platform trends, algorithm shifts, and best practices to update our approach continuously.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exercise discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Study the Creator onboarding guide to understand the core levers that drive growth on YouTube, Instagram, and TikTok.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow real creator calls to learn how we onboard clients and how agents deliver feedback on content, strategy, and packaging.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review internal examples of strong creator diagnostics and session flows to understand our quality bar.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start building your own approach for analyzing creators during onboarding sessions.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally with our support team to improve your clients’ visual quality and editing quality.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start working with 1-5 clients by identifying their growth opportunities, providing actionable feedback, and giving them clear weekly tasks that drive metric improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start drafting your methodology playbook to guide your client meetings, analyze performance, and structure a repeatable coaching rhythm.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of tracking, measuring, and driving progress for your client portfolio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage around 15 creators with a consistent coaching rhythm that includes goals, metric reviews, tailored feedback, and next steps.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build the first complete version of the Creator Agent playbook based on your learnings from real clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify patterns across creators and propose scalable solutions, templates, and frameworks.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Guide at least one creator from zero monetization to first revenue.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate consistent metric improvement across your creator portfolio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build the first version of a repeatable coaching model with templates and scorecards.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify the core traits that predict creator success and use them to refine how we assess and coach creators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor incoming agents and help set the performance bar for the function.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale multiple creators to consistent monetization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Recognize the traits and behaviors that consistently predict creator growth, and use these insights to improve how we select and coach creators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish the operating system for the Creator Agent team including training standards and core frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor incoming agents and help set the performance bar for the function.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience growing social media accounts on YouTube, Instagram, and/or TikTok.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong understanding of content strategy fundamentals: ideation, hooks, titles, thumbnails, and retention, conversion, and community building.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to analyze performance data and translate insights into clear, actionable guidance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent written and verbal communication skills in English.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in roles that require coaching, advising, or client accountability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to break down creative work into structured frameworks and teachable steps.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong organizational discipline to manage around 10 creators weekly.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Availability to work in the Americas time zone.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with creator monetization and brand partnerships is a plus.</div><div><br></div><div><b>Bonus points if you:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Are a creator with +50k followers/subscribers on Instagram, YouTube, or TikTok.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have monetized your own content through different sources, including brand deals, affiliate marketing, platform payouts, and selling products/services to your own audience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Are familiar with doing paid social campaigns.</div><div>&nbsp;</div>

Creator Consultant

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Our Product Team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch.</div><div><br></div><div>Are you a customer-centric Product Leader with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a VP of Product Management to join our internal Product team to lead and scale our product and platform. We need someone to guide a team of Product Managers on building and improving internal and customer-facing products that will support our business as we continue to scale.</div><div><br></div><div>You’ll also join the Product Management Leadership team as a key decision-maker in the creation and execution of the product strategy. You will work with the Engineering team and other Product Managers, as well as business and operations stakeholders, to support the organization’s growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the overall strategy and roadmap for our technology and customer-facing products, enabling our Engineering teams to deliver effective solutions faster, and to improve the stability and performance of our systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the rest of the organization on your product’s strategy and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Guide the prioritization of initiatives as the team scales.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead and grow a team of amazing Product Managers, helping them do the best work of their careers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help drive the Product Management practice and culture, both in how we work and the design of the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally with other teams such as Executives, Operations, and Legal to make sure their objectives are met, opinions are considered, and plans communicated.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the function or subfunction (or on the Product team).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work to get up to speed with how the organization runs, including how our OKRs, RACIs, and other operational frameworks work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal while independently starting to study and learn the technology product suite.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with your product area, the product goals, and those you will partner with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start collaborating closely with your Product teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a very strong understanding of how the Product Management function and all related external functions are working together.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of the technology products domain, its strategy, and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Garner the trust of your peers and the individuals with whom you’re working most closely.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built your team of world-class Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exemplify the ability to inspire and mentor the teams you’re working with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Uplevel the team’s ability to brainstorm, collaborate, and execute materially.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have chartered a clear path for scaling the team, as well as the work output that technical Product Management can produce.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver on your roadmap priorities and promises.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to scale your team to meet the growing needs of our business and our users.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 10 years of proven software Product Management experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 3 years of experience leading other Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prior experience working as a Software Engineer is a strong plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of AI product development processes is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to creatively craft solutions through data and a user-centric approach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

VP, Product

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch.</div><div><br></div><div>Are you a customer-centric Product Leader with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a VP of Product Management to join our internal Product team to lead and scale our product and platform. We need someone to guide a team of Product Managers on building and improving internal and customer-facing products that will support our business as we continue to scale.</div><div><br></div><div>You’ll also join the Product Management Leadership team as a key decision-maker in the creation and execution of the product strategy. You will work with the Engineering team and other Product Managers, as well as business and operations stakeholders, to support the organization’s growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the overall strategy and roadmap for our technology and customer-facing products, enabling our Engineering teams to deliver effective solutions faster, and to improve the stability and performance of our systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the rest of the organization on your product’s strategy and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Guide the prioritization of initiatives as the team scales.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead and grow a team of amazing Product Managers, helping them do the best work of their careers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help drive the Product Management practice and culture, both in how we work and the design of the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally with other teams such as Executives, Operations, and Legal to make sure their objectives are met, opinions are considered, and plans communicated.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the function or subfunction (or on the Product team).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work to get up to speed with how the organization runs, including how our OKRs, RACIs, and other operational frameworks work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal while independently starting to study and learn the technology product suite.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with your product area, the product goals, and those you will partner with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start collaborating closely with your Product teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a very strong understanding of how the Product Management function and all related external functions are working together.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of the technology products domain, its strategy, and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Garner the trust of your peers and the individuals with whom you’re working most closely.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built your team of world-class Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exemplify the ability to inspire and mentor the teams you’re working with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Uplevel the team’s ability to brainstorm, collaborate, and execute materially.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have chartered a clear path for scaling the team, as well as the work output that technical Product Management can produce.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver on your roadmap priorities and promises.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to scale your team to meet the growing needs of our business and our users.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 10 years of proven software Product Management experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 3 years of experience leading other Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prior experience working as a Software Engineer is a strong plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of AI product development processes is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to creatively craft solutions through data and a user-centric approach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div><br></div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

VP, Product - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a versatile and entrepreneurial Business Development Lead to launch and grow our Talent Solutions (Staffing, Direct Hire, and Contractor/Freelancing) within Legal. You will own the full client acquisition lifecycle — from defining commercial strategy, prospecting, and pitching, to closing deals and building scalable revenue pipelines.</div><div><br></div><div>The primary focus is on high-skill talent solutions (direct hire, contract-to-hire, and temporary placements) tailored to the vertical you lead. You’ll partner closely with the Talent Acquisition team, internal stakeholders, and client decision-makers to establish the vertical’s presence, while building repeatable sales processes.</div><div><br></div><div>This is a remote position. However, we require applicants and the person in this position to reside in-market. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define and execute the vertical-specific go-to-market and business development strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify, prospect, and close new client accounts across enterprise, SMB, and high-growth firms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain trusted relationships with client stakeholders (C-suite, HR, Talent, Operations).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the end-to-end sales cycle in the initial phase (from outreach to closing).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop vertical-specific playbooks, sales narratives, and pricing models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition team to ensure client requirements are aligned with recruiting capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track pipeline activity, revenue performance, and client engagement metrics; report data-driven insights to leadership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Represent the company at vertical-specific events, conferences, and thought-leadership opportunities. Set up and eventually hire, train, and manage a commercial team (SDRs, AEs) as the vertical scales.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about our staffing models, sales tools, and sector-specific offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin direct outreach and pipeline development within the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition Lead to align on service capabilities and role focus while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and close your first client accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish repeatable outreach and sales processes for the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build strong client relationships that generate ongoing demand.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently meet revenue targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and refine sector-specific go-to-market strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start preparing to hire your first team members (SDRs, AEs).</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be recognized as the commercial leader for your vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and manage a growing Business Development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to broaden staffing strategy across verticals.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7+ years of experience in business development, client management, or sales within talent solutions, professional services, or the Legal industry.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in both individual sales execution and building/managing teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to sell talent solutions models, including direct hire, contract-to-hire, and temp/flexible placements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of high-skill roles relevant to the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication, negotiation, and presentation skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency with CRM tools (Salesforce) and collaboration platforms (Slack, Zoom, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Business Development Lead, Legal - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the VP of Supply Chain and Talent Operations, you will act as the chief architect and operator of the Toptal Marketplace—our open, two-sided talent platform—driving the strategy, structure, and execution needed to scale this offering with precision and excellence. You will bring an engineer’s mindset to solving complex marketplace dynamics, building operational frameworks that ensure our supply of world-class talent meets the evolving demands of clients at scale, without compromising on Toptal’s rigorous quality standards.</div><div><br></div><div>You will own the end-to-end performance of the Talent Operations function, developing the systems, processes, and teams that enable it and overseeing how the marketplace functions to deliver high-quality, high-velocity matches between talent and clients. You will design and implement infrastructure that allows the marketplace to operate as a set of composable services—akin to APIs—that seamlessly integrate across Toptal’s ecosystem. You will lead cross-functional teams spanning supply, demand, quality, and experience, ensuring alignment and operational clarity across the organization.</div><div><br></div><div>This role demands a builder’s mindset, a deep sense of ownership, and a bias toward scalable solutions. You will not only execute but also invent, pushing the limits of what’s possible in digital talent marketplaces. Your work will directly accelerate the growth and profitability of Toptal’s open talent offering, delivering world-class outcomes for both clients and talent. You will collaborate with a high-caliber leadership team, bringing strategic rigor and operational excellence to one of the most dynamic areas of the business.</div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div>You will be responsible for building and executing a strategy to effectively meet the speed and quality expectations of our talent and clients. Working with our Executive and Marketing teams, you will develop processes to optimize talent supply against planned and targeted demand while ensuring talent satisfaction to continually attract high caliber talent and deliver an outstanding client experience.</div><div><br></div><div>Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to source, screen, and place talent under expanding vertical and specialization scenarios. You will continually gain insights from data and analytics in order to make sound business decisions. By applying your top-level leadership skills, you will ensure that your growing team is highly motivated and qualified to deliver upon Key Performance Indicators that result in achievement of core business objectives. You will ensure strong management oversight and collaborative interactions between clients, talent, and our core team to support achievement of objectives in the day-to-day operations.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams across the company to learn the core of Toptal’s operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete a current state assessment of the structure and functions within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and update Annual and Quarterly OKRs for Talent Operations and its subfunctions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and redefine career paths for roles within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Reevaluate and develop recommendations for a competitive commission, compensation, and incentive structure with the CFO.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement a performance framework that will ensure each process step has an effective measure or KPI solution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and enhance training materials to ensure that all roles inside of Talent Operations have a clear direction in order to maintain high quality standards, adopt best practices, and adhere to operating policies.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and mature feedback loops between Talent Operations and processes external to Talent Operations, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop procedures and processes to ensure that all talent has been sent to clients within newly established guidelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize talent screening quality and bandwidth to achieve newly established guidelines.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strengthen the infrastructure within Talent Operations for long-term scalability and client satisfaction in a constantly evolving work environment.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Minimum 10 years experience effectively managing large-scale, multi-faceted operations with supply/demand components, ensuring client expectations for speed and quality are met.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to formulate and successfully execute upon business unit Key Performance Indicators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to effectively apply analytics and business insights to the creation of strategic plans and executive decision-making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understanding of Data Architecture and Analytics toolkits and languages.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Financial acumen to develop and manage pricing strategies that project and optimize ROI in a two-sided market.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Finance to formulate compensation programs that effectively drive desired behaviors and align with business financial objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with development of risk management processes designed to detect and prevent fraudulent activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in the recruiting, outsourcing, and/or talent space is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div>&nbsp;</div>

SVP, Supply Chain and Talent Operations

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. As General Manager, AI, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your product and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.</div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to ensure the success of the business, the single accountable owner for the business P&amp;L. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.</div><div><br></div><div>As you build your business strategy, you will analyze market and industry opportunities and identify those with the highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Critical for success is your ability to work both on the front lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.</div><div><br></div><div>This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research, identify opportunities, and form your hypothesis for business positioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Senior Leadership, New Businesses, Marketing, and Talent Operations to develop a robust launch strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assess the AI division’s progress against key milestones, refine AI roadmaps, and ensure alignment with business objectives. Identify opportunities for scaling AI initiatives and improving efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure successful integration and scaling of AI solutions across the client organization, improving operational efficiency, product capabilities, and customer outcomes.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key industry and subsectors through AI tools &amp; products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling the infrastructure required for execution, including the optimization of processes, and systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business specifically with P&amp;L ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in a professional services organization, driving business growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience establishing high-impact, revenue-generating commercial relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command over a P&amp;L and financial metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

General Manager, AI

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. As General Manager, AI, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your product and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.</div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to ensure the success of the business, the single accountable owner for the business P&amp;L. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.</div><div><br></div><div>As you build your business strategy, you will analyze market and industry opportunities and identify those with the highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Critical for success is your ability to work both on the front lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.</div><div><br></div><div>This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research, identify opportunities, and form your hypothesis for business positioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Senior Leadership, New Businesses, Marketing, and Talent Operations to develop a robust launch strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assess the AI division’s progress against key milestones, refine AI roadmaps, and ensure alignment with business objectives. Identify opportunities for scaling AI initiatives and improving efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure successful integration and scaling of AI solutions across the client organization, improving operational efficiency, product capabilities, and customer outcomes.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key industry and subsectors through AI tools &amp; products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling the infrastructure required for execution, including the optimization of processes, and systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business specifically with P&amp;L ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in a professional services organization, driving business growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience establishing high-impact, revenue-generating commercial relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command over a P&amp;L and financial metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Are you detail-oriented, organized, and passionate about driving exceptional process-driven outcomes? Do you have experience working closely with clients and internal teams to ensure that payment transactions are processed efficiently and accurately? If so, we encourage you to apply to our Financial Operations team, where we bring a can-do spirit to work with us every day! We are looking for a Financial Operations Specialist who will be a part of Toptal’s fast-paced environment, where we set the bar high and work daily to push the limits when it comes to service standards. We believe in the impact that exceptional service truly has not only on your own success but in the strengthening of relationships with our clients as well. We approach every challenge with a positive demeanor and view problems as an opportunity for improvement.</div><div><br></div><div>In this role, we value team members who embrace change and can navigate evolving circumstances with flexibility and resilience. We need someone who can naturally prioritize tasks and manage their time effectively, ensuring efficiency and quality in every step of the process. We place a high emphasis on our ability to communicate both clearly and professionally and allow this to shine through with every interaction! The ability to explain payment transaction details to clients is essential to ensuring business relationships remain strong and clients feel valued. Through your attention to detail and the emphasis you place on exceptional service standards, discrepancies will be resolved appropriately, and payments will be processed efficiently.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>In this role, it is crucial to continuously remain professional in your communication, whether working with internal teams or clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Your ability to remain organized will be evident as you see tasks through from start to finish with efficiency and quality.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will use the internal tools and payment applications available to you to complete daily tasks and continuously look for ways to better leverage resources and creatively resolve issues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will assist with financial reconciliations, document control, and other basic accounting and clerical functions to support the overall business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will drive continuous improvement of financial operational processes to enhance scalability and efficiency, while ensuring solutions are designed with both internal and external clients at the center.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Your team, clients, and sales partners will know they can always count on you to provide exceptional service and uphold the Toptal reputation.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a deep understanding of the processes and procedures for the Finance team related to client billing, payment application, reconciliation, and new business development.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Master the daily operational tasks for client invoicing and posting payments from clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide client support regarding billing, payments, and payment methods.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work seamlessly with both sales and internal teams to provide support with disputes, payment issues, and all other financial account inquiries while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own relationships with specific clients to provide top-tier service for their billing and account requests.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify and analyze trends, patterns, and system issues to support process improvements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Propose solutions to improve output and client experience related to billing processes and user interfaces clients interact with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create processes for new lines of business.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of specific processes, including Key Performance Indicators, continuous improvement, and strategies to increase their effectiveness.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be seen as an expert with the ability to train others on how to provide world-class customer service at Toptal.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of previous work experience with finance or accounting responsibilities (accounts receivable, reconciliation, payment processing, purchase orders, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with accounting systems, such as but not limited to QuickBooks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong analytical skills, with proficiency in Google Sheets/Excel to analyze data, identify trends, and make recommendations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Highly organized with meticulous attention to detail.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated experience providing elite customer service and a positive can-do attitude.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You can manage your time effectively and remain focused when working toward deadlines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Able to create, improve, and manage process documentation to support efficiency and alignment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with and passion for working with a technology organization preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working 100% remotely is preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div>&nbsp;</div>

Financial Operations Specialist

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Are you detail-oriented, organized, and passionate about driving exceptional process-driven outcomes? Do you have experience working closely with clients and internal teams to ensure that payment transactions are processed efficiently and accurately? If so, we encourage you to apply to our Financial Operations team, where we bring a can-do spirit to work with us every day! We are looking for a Financial Operations Specialist who will be a part of Toptal’s fast-paced environment, where we set the bar high and work daily to push the limits when it comes to service standards. We believe in the impact that exceptional service truly has not only on your own success but in the strengthening of relationships with our clients as well. We approach every challenge with a positive demeanor and view problems as an opportunity for improvement.</div><div><br></div><div>In this role, we value team members who embrace change and can navigate evolving circumstances with flexibility and resilience. We need someone who can naturally prioritize tasks and manage their time effectively, ensuring efficiency and quality in every step of the process. We place a high emphasis on our ability to communicate both clearly and professionally and allow this to shine through with every interaction! The ability to explain payment transaction details to clients is essential to ensuring business relationships remain strong and clients feel valued. Through your attention to detail and the emphasis you place on exceptional service standards, discrepancies will be resolved appropriately, and payments will be processed efficiently.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>In this role, it is crucial to continuously remain professional in your communication, whether working with internal teams or clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Your ability to remain organized will be evident as you see tasks through from start to finish with efficiency and quality.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will use the internal tools and payment applications available to you to complete daily tasks and continuously look for ways to better leverage resources and creatively resolve issues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will assist with financial reconciliations, document control, and other basic accounting and clerical functions to support the overall business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You will drive continuous improvement of financial operational processes to enhance scalability and efficiency, while ensuring solutions are designed with both internal and external clients at the center.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Your team, clients, and sales partners will know they can always count on you to provide exceptional service and uphold the Toptal reputation.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a deep understanding of the processes and procedures for the Finance team related to client billing, payment application, reconciliation, and new business development.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Master the daily operational tasks for client invoicing and posting payments from clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide client support regarding billing, payments, and payment methods.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work seamlessly with both sales and internal teams to provide support with disputes, payment issues, and all other financial account inquiries while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own relationships with specific clients to provide top-tier service for their billing and account requests.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify and analyze trends, patterns, and system issues to support process improvements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Propose solutions to improve output and client experience related to billing processes and user interfaces clients interact with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create processes for new lines of business.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of specific processes, including Key Performance Indicators, continuous improvement, and strategies to increase their effectiveness.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be seen as an expert with the ability to train others on how to provide world-class customer service at Toptal.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of previous work experience with finance or accounting responsibilities (accounts receivable, reconciliation, payment processing, purchase orders, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with accounting systems, such as but not limited to QuickBooks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong analytical skills, with proficiency in Google Sheets/Excel to analyze data, identify trends, and make recommendations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Highly organized with meticulous attention to detail.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated experience providing elite customer service and a positive can-do attitude.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You can manage your time effectively and remain focused when working toward deadlines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Able to create, improve, and manage process documentation to support efficiency and alignment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with and passion for working with a technology organization preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working 100% remotely is preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Financial Operations Specialist - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a versatile and entrepreneurial Business Development Lead to launch and grow our Talent Solutions (Staffing, Direct Hire, and Contractor/Freelancing) within Healthcare &amp; Life Sciences. You will own the full client acquisition lifecycle — from defining commercial strategy, prospecting, and pitching, to closing deals and building scalable revenue pipelines.</div><div><br></div><div>The primary focus is on high-skill talent solutions (direct hire, contract-to-hire, and temporary placements) tailored to the vertical you lead. You’ll partner closely with the Talent Acquisition team, internal stakeholders, and client decision-makers to establish the vertical’s presence, while building repeatable sales processes.</div><div><br></div><div>This is a remote position. However, we require applicants and the person in this position to reside in-market. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define and execute the vertical-specific go-to-market and business development strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify, prospect, and close new client accounts across enterprise, SMB, and high-growth firms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain trusted relationships with client stakeholders (C-suite, HR, Talent, Operations).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the end-to-end sales cycle in the initial phase (from outreach to closing).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop vertical-specific playbooks, sales narratives, and pricing models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition team to ensure client requirements are aligned with recruiting capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track pipeline activity, revenue performance, and client engagement metrics; report data-driven insights to leadership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Represent the company at vertical-specific events, conferences, and thought-leadership opportunities. Set up and eventually hire, train, and manage a commercial team (SDRs, AEs) as the vertical scales.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about our staffing models, sales tools, and sector-specific offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin direct outreach and pipeline development within the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the Talent Acquisition Lead to align on service capabilities and role focus while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and close your first client accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish repeatable outreach and sales processes for the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build strong client relationships that generate ongoing demand.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently meet revenue targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and refine sector-specific go-to-market strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start preparing to hire your first team members (SDRs, AEs).</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be recognized as the commercial leader for your vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and manage a growing Business Development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to broaden staffing strategy across verticals.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7+ years of experience in business development, client management, or sales within talent solutions, professional services, or Healthcare &amp; Life Science industry.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in both individual sales execution and building/managing teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to sell talent solutions models, including direct hire, contract-to-hire, and temp/flexible placements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of high-skill roles relevant to the vertical.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication, negotiation, and presentation skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency with CRM tools (Salesforce) and collaboration platforms (Slack, Zoom, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Business Development Lead, Healthcare & Life Sciences - US-Based

ML Operations Engineer

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>As the Head of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Head of Professional Services

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the Head of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Head of Professional Services - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As CTO of Technology Services, you will serve as a key member of the technology services leadership team, reporting directly to the CEO of Technology Services. Your mission will be to define, evolve, and execute a technology-led go-to-market strategy that drives revenue growth across strategic clients. This is a front-line revenue role — ideal for a visionary who combines deep technical knowledge with commercial savvy and consultative influence.</div><div><br></div><div>You’ll partner closely with Practice Leaders across Cloud, Data &amp; AI, Cyber &amp; InfoSec, and Applications &amp; Integration to build and continuously improve our solution offerings. You will be responsible for enabling business development, in partnership with industry sales teams, supporting enterprise pursuit cycles, developing CxO relationships, and increasing our win rate on medium to large-scale technology services engagements.</div><div><br></div><div>This role demands thought leadership, client presence, solution innovation, and a proven track record of growing multi-million-dollar services businesses in the technology consulting industry.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead Go-to-Market Technology Strategy: Define and evolve differentiated, high-impact solution offerings aligned with market demand and client transformation agendas.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accelerate Revenue Growth: Partner with sales, marketing, and practices to drive pipeline growth, solution qualification, and pursuit strategy — including direct involvement in top enterprise pursuits.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Client Executive Engagement: Act as a trusted technology advisor to CxOs of key accounts; represent Toptal in thought leadership forums, webinars, and executive briefings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solution Innovation: Champion the continuous refinement of our solution portfolio in collaboration with practice leads; ensure offerings stay ahead of market trends in AI, cloud modernization, cybersecurity, and enterprise integration.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deal Shaping &amp; Architecture Oversight: Oversee early solution design and proposal development to ensure technical and commercial win themes align with client needs and Toptal’s delivery capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Internal Leadership: Drive alignment across technology and delivery teams; mentor solution architects, delivery, and pursuits core team members across pursuits and delivery.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Market Sensing &amp; Thought Leadership: Represent Toptal’s point of view on emerging technology trends; publish thought pieces, engage in client workshops, and guide GTM enablement.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet the team and understand targets and goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Sales &amp; Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build your initial GTM approach, iterating on the GTM strategy for technology services, through feedback from direct client calls and meetings, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your Sales strategy leveraging internal cross-functional support from Legal, Finance, and others.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have shown material growth in gross revenue and pipeline volume in your category.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key industry and subsectors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree in Engineering is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>15+ years of experience in enterprise technology services, with 5+ years in an executive consulting services role or national/regional CTO capacity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of directly influencing $25M+ in annual revenue through consultative sales and strategic solutioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong executive presence with experience in C-level client engagement, ideally across multiple verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep technical expertise across at least two of the following: Cloud Platforms, Data &amp; AI, Cybersecurity, Enterprise Application Integration.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience building and leading pre-sales and/or solutioning teams in a high-growth services environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong understanding of modern delivery models including agile, DevSecOps, managed services, and global delivery.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to translate emerging technology trends into sellable, scalable service offerings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prior experience collaborating with sales and marketing on demand generation campaigns and pipeline acceleration.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and storytelling skills; comfortable representing Toptal at industry events and executive forums.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Entrepreneurial mindset with bias toward experimentation, continuous improvement, and cross-functional collaboration.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a high-growth consulting firm or global systems integrator.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Recognized thought leader in one or more of: GenAI/LLMs, cybersecurity transformation, cloud-native architecture, or industry-specific tech enablement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Background in P&amp;L ownership or direct accountability for business unit financial performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills, including proposals and presentations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Chief Technology Officer, Technology Services - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing product-market fit, and then, towards profitability and scalable business operations.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&amp;L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.</div><div>As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.</div><div><br></div><div>Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.</div><div><br></div><div>This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exercising discretion and independent judgment, build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key industry and subsectors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business specifically with P&amp;L ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in a professional services organization, driving business growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience establishing high-impact, revenue-generating commercial relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command over a P&amp;L and financial metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

General Manager, New Business Unit

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As an Enterprise Sales Executive at Toptal, you will be a key driver of growth within our Consumer Products &amp; Services (CPS) industry vertical. This role is designed for individuals who thrive in a high-performance, client-facing environment and who are passionate about solving complex client challenges using our flexible delivery models across technology, marketing, and management consulting.</div><div><br></div><div>This is a remote position. However, we require applicants and the person in this position to reside in-market. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will be responsible for building and managing a targeted portfolio of core Tier 1 accounts—while partnering selectively with Client Partners to expand strategic relationships. Your book of business will include both Net New and Core accounts, each requiring distinct executive-level account management capabilities. Net New accounts typically involve mid-level stakeholders across one or two business units and call for a disciplined, transactional approach, matching skills to immediate needs with speed and precision. In contrast, Core accounts are more complex and mature, with deeper engagement across multiple business units and senior executive relationships. These accounts demand a highly consultative, strategic approach which includes navigating cross-functional priorities, aligning to evolving client business objectives, and demonstrating credibility at the C-suite level. Success will require the ability to adapt your engagement style to the maturity and complexity of each account, while consistently driving value and long-term growth.</div><div><br></div><div>Working closely with our Sales Development Representatives (SDRs), you will prospect, pitch, negotiate, and close new opportunities while also expanding existing relationships. You’ll operate in a highly collaborative, fast-paced environment, working alongside pre-sales experts and delivery teams to craft compelling, tailored solutions for each client.</div><div><br></div><div>Your initial portfolio will scale toward an annualized gross sales target of $8–10M in your first year, with expectations to grow into a $10–12M+ book by years 2–3, aligning with our broader portfolio strategies.</div><div><br></div><div>We are seeking scrappy, bold, client-obsessed professionals who are energized by face-to-face interaction, inspired by client success, and motivated to close high-impact deals. This is not a “work from your home office” role. We’re looking for professionals who are ready to get in the field, build lasting relationships, and lead with purpose.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard with Toptal and meet your TopPal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the core of Toptal’s model, our value proposition, and our deep capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the tools and resources needed to be successful.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Dive into our sales methods, our selling processes, and playbooks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become familiar with our contracting and legal methodologies, templates, tools, and processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key Toptal stakeholders that will support your success and the success of the overall team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about the Industry Go-To-Market Strategy, our key sales plays, and our client engagement model.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with your Sales Leader to establish a portfolio strategy and build account plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key calls and client meetings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to meet with clients, leveraging your existing industry network and relationships, to articulate Toptal’s capabilities and identify where we can help organizations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin prospecting and actively engaging Growth and Core tier accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet with SDRs and Client Partners and cross-functional team members to align on joint account strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with Pre-Sales Solutions and Delivery teams to understand how we design engagements.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exercise discretion and independent judgment in the negotiation of contracts, work collaboratively with clients, and help them engage with Toptal’s capabilities and specialists.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping industry solutions that resonate with your target accounts, demonstrating your comfort and ability in working with ambiguity and directly working to innovate alongside your clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own your pipeline and forecast with confidence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead strategic conversations with prospective and existing clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop proposals and close your first set of deals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Actively contribute to team rituals, best practice sharing, and win/loss reviews.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have an initial base of active clients while continuing to build your overall portfolio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a network of client relationships and build a foundation of advocates and sponsors to expand Toptal’s partnership with existing accounts in alignment with your portfolio strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish yourself as a trusted advisor, offering innovative, bold ideas and driving value added engagements across your accounts.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built a list of incredible client accounts, advising them on how to utilize our capabilities to address their priorities and key business challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their territory.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to expand your portfolio of accounts, accelerate growth in your industry, and use the full suite of capabilities that Toptal has to offer.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized for your subject matter expertise in the Consumer Products and Services industry, leveraging your existing industry network and relationships as well as your proven consultative selling skills to drive meaningful results for your clients and the overall industry team.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7–10+ years of experience in enterprise account management, solution selling, or professional services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Extensive experience in consultative customer engagement and selling of service-oriented or Outcome-based solutions, particularly within Consumer Products and Services industry, with focus in the Retail, CPG, Food, and Grocery segments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exposure to hybrid talent models or alternative consulting delivery models.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record managing a $8M+ annualized gross portfolio and closing $250K–$1M+ complex, multi-phase deals with enterprise clients with $2B+ in annual revenue.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A well-rounded understanding of Consumer Products and Services industry challenges and trends and the ability to have an informed discussion about how Toptal’s technology, marketing, and management consulting capabilities can address these client challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in collaborative prospecting, running virtual and on-site sales calls, and leading sales pursuits backed by a multidisciplinary team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep experience engaging mid to senior-level client executives across technology, marketing, and/or consulting verticals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner effectively across multiple internal teams to shape innovative solutions that drive client success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Passion for solving client problems with creativity and urgency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High level of intellectual curiosity, grit, and entrepreneurial spirit.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must possess a collaborative, ‘go-getter’ mindset and embrace the ability to work/play hard, think boldly, and drive to win.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13.5pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div><div><i>This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><br></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div>

Enterprise Sales Executive , Consumer Products and Services - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div>As an Enterprise Sales Development Representative (SDR), you will drive business growth by identifying opportunities with target clients. You’ll play a pivotal role in identifying potential customers, generating new business opportunities, and providing support to both customers and our team. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team. If you’re a self-motivated individual with a passion for sales, we encourage you to join our team!</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Sales:</b>&nbsp;Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Toptal clients and win new business. Lead client conversations, presenting Toptal’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Begin the Relationship:</b>&nbsp;Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities. You will enthusiastically explain Toptal’s vision, pinpoint opportunities, and generate interest.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Client and Industry Knowledge:</b>&nbsp;Clients are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Collaborate with Team Members:</b>&nbsp;You will collaborate with your team and Sales Executives to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Growth and Development:</b>&nbsp;Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role and at Toptal. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the breadth of Toptal’s impact on the world’s largest companies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Grasp the importance of the SDR function to the success of Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our sales method and our selling process to set you up for success.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program with mock calls, cold calls, and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to use <a rel="noopener noreferrer" class="postings-link" href="http://Salesforce.com">Salesforce.com</a> (our CRM) and other SaaS outreach tools (ZoomInfo, SalesLoft, LinkedIn Sales Navigator).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Integrate into your pod, partner with Enterprise Sales Executives and Client Partners, and begin targeting strategic accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to analyze industry drivers, business problems, and target buyers.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become fully ramped on the SDR team, attaining your metrics, which include calls, emails, and other sales activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exercising discretion and independent judgment, uncover new opportunities within existing accounts and target accounts that result in revenue-generating engagements for Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hit call/email quotas and fully ramped objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become proficient in using our SaaS tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to maintain excellent data integrity in <a rel="noopener noreferrer" class="postings-link" href="http://Salesforce.com">Salesforce.com</a>.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuously hit fully ramped quotas and objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with training and onboarding new SDRs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build new and existing client relationships, expand Toptal’s partnerships, and continue to execute account plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Suggest, implement, and experiment with new lead and demand generation activities.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built a portfolio of net new accounts from the strategic account list.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper sales development practices can improve relationships and increase revenue.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>1-3 years of experience as an Enterprise SDR.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledgeable. Broad understanding of business challenges encountered by Enterprise clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Critical thinking. Critically think through the challenges clients face to create new opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Perseverance. Be relentless and push towards your goal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Passion. Enthusiasm and ambition to succeed in this role, as it can be difficult if you hate rejection.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Curiosity. A desire to understand people, their problems, their companies, and their industries.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conscientiousness. We’re not doing a simple SaaS sale, so discussions may get technical. Understanding sophisticated issues and explaining them to clients is important.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Motivated. Be highly motivated and continuously strive for personal and professional improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Resourceful. Think about target accounts as your own business - we want self-starters who are passionate about hunting for new accounts, and who thrive with the freedom and accountability of leading their portion of the business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactive. Understand our mission and do the work required to drive us to that goal, by following a process and being creative.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Communication. You must exhibit outstanding written and verbal communication skills. Communication is the lifeblood of both internal and external relationships. Demonstrate excellent communication in all forms, across a wide variety of personality types, roles, and geographies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Team. Nothing we do is done in isolation. Success depends on your ability to work as a team both within Toptal and within your client accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. Exhibit ownership of accounts, successes, and failures.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Problem Solver. Life throws in minor challenges beyond the primary problems this role is meant to solve. You must have the ability to take those in stride and persist despite setbacks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritization. The nature of this role requires that you understand the priorities and timelines associated with each of your accounts and execute appropriately with those in mind.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Enterprise Sales Development Representative

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Ruby on Rails powers a lot of our infrastructure, and we’re always looking for smart Ruby developers to help us reach the next level! As a member of our Engineering team at Toptal, you will help with the introduction and adoption of new technologies, as defined by our architects. We research, implement, test, and help other teams integrate new tools. Most of our work is in Ruby, but we are not limited to it; we also work with Kafka, and we are into Docker, Kubernetes, and others. We are a product team delivering value to the end-users working closely with the business. You will have the opportunity to develop new features and improve the quality of the existing codebase. We develop and maintain features used by our staff members as well as by our clients. We own several services using technology like GraphQL, Kafka, ML models, and OpenAI.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write elegant, efficient, and testable Ruby code that is easy to maintain and debug.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cover code with tests and perform manual testing of features, while reviewing the work of colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work on the infrastructure part of the project, collaborating with Infrastructure Engineers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>As a true teammate, continuously improve the team’s processes, brainstorm ideas, communicate statuses, and progress.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor team members, provide feedback, and continuously improve as a professional.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn new concepts and technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design, develop, document, analyze, create, test or modify computer or cloud based systems or programs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Join our team, where you will be introduced to Toptal’s practices and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start participating in company-wide training sessions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Set up your local environment and get familiar with our tech stack.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create your first pull request.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the team’s business domain.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to our product development.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a deeper understanding of our technologies, processes, and product pipeline.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Actively supply software planning, development, and maintenance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Suggest and implement improvements to Toptal’s processes and codebase, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead technical initiatives in our team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive improvements to the codebase and processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes, and performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor Toptal’s new team members.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5+ years of web development experience with Ruby/Rails.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5 years of experience with SQL databases.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of object-oriented programming, automated software testing, development, and testing essential methodologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of GraphQL and Kafka is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to consider multiple quality dimensions like user impact, failure tolerance, code maintenance, implementation time, security breaches, and performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be genuinely interested in technology and love to try new things.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Tackle complex problems by considering multiple solutions, weighing them, and deciding on the best course of action.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Thrive on providing and receiving transparent but always constructive feedback.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Back-end Engineer (New Business)

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings to further fuel that growth. As Toptal’s Data Practice Director, you will set the vision, own the P&amp;L, and drive the growth of our Data Services practice, with a focus on data strategy, governance, architecture, analytics, business intelligence (BI), and data engineering. You will lead offering development, refine the go-to-market strategy, and ensure that our services remain at the forefront of industry trends.</div><div><br></div><div>This leader will be a proven expert in data and analytics services with deep cross-industry insight. The ideal candidate for this position will have served in a leadership role in the data &amp; analytics services industry. You will determine what services to build, how to price and package them, and how to position our value proposition to meet client needs today and in the future.</div><div><br></div><div>This is a remote position. However, we require applicants and the person in this position to reside in-market. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will be responsible for building and scaling Toptal’s Data practice. This includes:</div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strategy: Identify target clients, their data challenges, and the market opportunities we can address.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Offering Development: Build scalable, innovative data services and solutions (e.g., enterprise data architecture, analytics transformation programs, BI dashboards, data governance frameworks).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Go-to-Market: Launch offerings, establish product–market fit with early clients, and scale through enablement of the sales organization and close collaboration with practice operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Marketing &amp; Thought Leadership: Develop campaigns and publish insights to promote our expertise in data analytics, attract top talent, and generate qualified leads.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sales Support: Equip the salesforce with tools and training to sell data services effectively; personally lead strategic client conversations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>P&amp;L Ownership: Manage financial performance with a focus on revenue growth and profitability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Talent Network Development: Ensure our network has the right data talent — engineers, architects, analysts — to deliver on client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>This role is highly collaborative and will work extremely closely with Toptal’s Marketing, Sales, and Talent Operations teams to fulfill the above responsibilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the Data Practice.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal; meet your colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin developing relationships with key leaders and stakeholders across the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand market demand, assess Toptal’s current data capabilities, review Data Practice’s current offerings, and finalize the Data Practice strategy. Build pipeline momentum.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be the go-to expert for your practice within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish initial traction with client wins and thought leadership presence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>See a commercial impact from your involvement in early initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Grow the Data practice into a recognized leader for enterprise-grade data solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Feel like you made the best decision of your career.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Increase the growth rate of Toptal materially.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>MBA a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>15+ years of experience focusing on data &amp; analytics, with 5+ in a leadership capacity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong knowledge of data governance, architecture, engineering, BI tools, and analytics frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>P&amp;L management experience in a services organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with SQL, ETL tools, cloud data platforms (Snowflake, Databricks, BigQuery, Azure Synapse, Redshift), and modern BI tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience in packaging/pricing enterprise data solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional leadership, communication, and relationship-building skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Practice Director, Data - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As a Senior Manager of Enterprise Operations at Toptal, you will drive cross-functional initiatives that support strategic direction, execution frameworks, workflow optimization, KPI development, and scalable team structures needed to fuel Toptal’s growth. Reporting to the Director of Enterprise Operations, you will act as a trusted advisor to tackle complex, high-impact challenges and contribute directly to outcomes that matter while partnering closely with senior leaders across the organization.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Working within our Customer team, you will scope initiatives, develop structured approaches, and help build comprehensive strategies to meet key objectives—delivering them with precision. You’ll collaborate with leaders and stakeholders to enable successful execution of major company initiatives that may result in new offerings, enhanced systems, or more efficient processes. Your ability to quickly understand the business, influence key decision-makers, develop actionable recommendations, and follow through to execution will define your impact. Upon delivery, you’ll continue to support or co-own the initiative to drive ongoing improvement and long-term value.</div><div><br></div><div>The life cycle of your projects will look like this: Approach initiatives with a consultant’s mindset—ask smart questions, learn quickly, and understand the broader business context. Think beyond constraints and develop frameworks that can enable significant impact, not just incremental change. Execute directly where needed and build infrastructure that can scale. Post-launch, ensure long-term sustainability by embedding processes and best practices that can live beyond you.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key stakeholders across Sales, Product, Operations, and Analytics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow team members across the company to understand key operations, objectives, and metrics.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin scoping assigned initiatives with support from team leaders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify and document opportunities for efficiency and enablement.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with stakeholders to define outcomes, recommend approaches, and build project plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with senior leaders to align on strategy and execution paths.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver early wins on project execution and process enhancements.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Show measurable progress against execution milestones and KPIs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Formalize scalable frameworks that improve efficiency and cross-functional execution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish yourself as a strategic advisor to Enterprise Sales Leadership, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure continuous improvement of processes with an eye toward long-term growth.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assume shared ownership or stewardship of core initiatives and contribute to their continued evolution.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>6+ years in business operations, consulting, or related strategic roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience leading or significantly contributing to initiatives with business impact in fast-paced, cross-functional environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track record of solving complex business problems and implementing improvements in operations and/or go-to-market functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to use data to diagnose root causes and drive practical solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success delivering tangible outcomes beyond surface-level fixes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong stakeholder management and cross-functional collaboration skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Highly organized with excellent attention to detail.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with change management principles and the ability to guide teams through transitions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong communication skills—able to distill complex topics into actionable insights for a variety of audiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High integrity and adaptability in the face of evolving priorities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable with ambiguity, fast timelines, and high expectations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a hands-on contributor. This is not a role for directing from the sidelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Manager, Enterprise Operations

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Want to make an impact by innovating how top global companies build teams and adapt to the Future of Work? As an Account Executive, you’ll be responsible for driving growth by acquiring new clients, re-engaging former clients, and expanding existing high-value accounts to maximize long-term growth opportunities. Success in this role comes from your ability to strategically identify and engage potential clients, uncover their key business challenges, and align Toptal’s solutions to meet their needs. This is a full-cycle sales role, which means you will take full ownership of your pipeline, including targeting ideal clients, setting your own high-quality meetings, and driving the sales process through to close.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive full-cycle sales by identifying and engaging high-potential prospects, re-engaging dormant clients, and generating new opportunities through strategic outreach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct outbound prospecting via phone, email, and LinkedIn to identify opportunities, present Toptal’s value proposition, and secure new business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively manage the sales funnel to optimize lead progression, coordinate communication among various stakeholders, and diligently follow up on accounts to nurture leads toward conversion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure timely and accurate CRM documentation, while providing leadership with clear sales forecasts and pipeline insights.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>As you become more comfortable in the role, contribute to evolving our demand generation strategy and tactics to expand pipeline growth and market reach.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the breadth of Toptal’s impact on the world’s largest companies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Grasp the importance of the outbound function to the success of growing Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our sales method and our selling process to set you up for success.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program, complete with mock calls, cold calls, and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to use outreach tools (SalesLoft, Zoominfo, SalesNavigator).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to analyze industry drivers, business problems, and target buyers.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Uncover new opportunities with existing accounts and target accounts that result in revenue-generating engagements for Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hit call/email quotas and fully ramped objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become proficient in using our SaaS tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to maintain excellent data integrity in <a rel="noopener noreferrer" class="postings-link" href="http://Salesforce.com">Salesforce.com</a>.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuously hit fully ramped quotas and objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with training and onboarding new Account Executives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build new and existing client relationships, expand Toptal’s partnership with new and existing clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Suggest, implement and experiment with new lead and demand generation activities.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have closed multiple net new accounts from the strategic account list, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper business development practices can improve relationships and increase revenue.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently maintain a high level of success by meeting and exceeding 100% of monthly and quarterly key performance indicators and targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish a career path for advancement.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Minimum 2 years sales experience, including at least 1 year in a closing role.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in B2B or SaaS sales is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success in full-cycle sales, including lead generation, prospecting, running virtual sales calls, funnel management, and closing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficient with sales tools such as Salesforce, Salesloft, and LinkedIn Sales Navigator, with a demonstrated ability to quickly learn new technologies and adapt to evolving sales platforms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You’re persistent in the face of setbacks, eager to understand people and problems, and motivated to go above and beyond to reach your goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You thrive with autonomy and ownership. We’re looking for someone who can be held accountable for leading their portion of the business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div><br></div><div><i>This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><br></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

SMB Account Executive - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Cloud Services practice to enable the next phase of growth.</div><div><br></div><div>As a Solutions Architect within Toptal’s Cloud Services practice, you will play a key role in shaping and delivering innovative cloud solutions for our clients. Reporting to the Director of Cloud Services, you will work closely with clients to understand their business and technical requirements, design scalable and secure cloud architectures, and collaborate with cross-functional teams to implement solutions that drive value. Your expertise will be instrumental in enabling successful cloud transformations and ensuring that Toptal remains a leader in cloud consulting.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will be responsible for designing, architecting, and delivering cloud solutions for clients across industries. This includes:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solution Design: Lead the design of scalable, secure, and cost-effective cloud architectures, leveraging industry best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Client Engagement: Work closely with clients to understand their business challenges, technical needs, and cloud adoption goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Technical Leadership: Guide engineering teams in implementing cloud-native solutions, ensuring best practices in cloud security, DevOps, and infrastructure automation.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Pre-Sales Support: Partner with sales teams to assess client needs, define solution approaches, and contribute to proposals and technical presentations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cloud Migration &amp; Modernization: Develop strategies for migrating on-premises workloads to cloud platforms (AWS, Azure, GCP) and modernizing legacy applications.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Performance Optimization: Assess existing cloud architectures, identify areas for improvement, and recommend cost-optimization and performance-enhancement strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Security &amp; Compliance: Ensure cloud solutions adhere to security, compliance, and governance standards, such as ISO 27001, NIST, and SOC 2.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaboration: Work closely with the Director of Cloud Services, engineering teams, and clients to drive the successful execution of cloud projects.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Thought Leadership: Stay up to date with cloud trends, emerging technologies, and industry best practices to influence Toptal’s Cloud Services strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>This role is highly collaborative, working closely with Sales, Talent Ops, and Delivery and Pre-Sales teams to deliver world-class cloud solutions to Toptal’s clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>As a senior-level individual contributor, you are expected to exercise discretion and independent judgment daily.</div><div><br></div><div>A successful Solutions Architect has the ability to:</div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and implement cloud architectures aligned with business objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively communicate complex technical concepts to both technical and non-technical stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Operate in high-growth, fast-paced environments, adapting to evolving client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leverage data-driven decision-making to evaluate solutions and optimize cloud performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Roll up their sleeves to build proof-of-concepts (PoCs) and demonstrate feasibility to clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop scalable solutions that balance performance, security, and cost-efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to align cloud strategies with client needs and business goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal; meet your colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop relationships with key stakeholders across Toptal’s Cloud Services team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a deep understanding of our cloud offerings, services, and client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in client engagements to assess cloud challenges and provide initial solution recommendations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin contributing to architectural design and strategy discussions.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and lead architectural design for multiple cloud transformation projects.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage directly with clients, providing expert guidance on cloud strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop technical collateral and best practices for Toptal’s Cloud Services offerings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to pre-sales efforts by providing technical expertise and solution recommendations.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized as a go-to expert in cloud architecture within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable business impact by delivering high-value cloud solutions to clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize and refine internal cloud solution frameworks and methodologies.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Make a significant impact on the growth and success of Toptal’s Cloud Services practice.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help scale Toptal’s cloud solutions, expanding our market presence and technical capabilities.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>12+ years of experience in cloud architecture, cloud engineering, or a related technical field.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven expertise in designing and deploying solutions on AWS, Azure, and/or Google Cloud Platform (GCP).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep knowledge of cloud-native technologies, including serverless computing, containerization (Kubernetes, Docker), and microservices architecture.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or Pulumi.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on experience with CI/CD pipelines, DevOps practices, and automation frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with security best practices, including identity &amp; access management (IAM), encryption, and compliance frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with cloud migration strategies, hybrid cloud environments, and application modernization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid understanding of networking concepts in cloud environments (VPC, firewalls, load balancing, DNS).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in at least one programming language (e.g., Python, Go, Java, or JavaScript).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and presentation skills, with the ability to engage with technical and executive audiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Passion for innovation and a commitment to continuous learning in the cloud space.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div>&nbsp;</div>

Solutions Architect, Cloud Services

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As a Client Partner for SMB, you will lead a portfolio of Toptal’s top SMB clients, serving as a strategic advisor and growth partner. This is a proactive, consultative role—not reactive or transactional. You’ll be expected to think creatively, uncover complex client needs, and deliver customized, high-impact solutions that drive measurable client success and fuel Toptal’s revenue growth. By leveraging consulting services and fully managed, end-to-end solutions, you’ll help organizations achieve their most critical business goals.</div><div><br></div><div>You will combine deep curiosity with strong business acumen to diagnose client challenges and creatively shape opportunities across functions, business units, and project types. You will collaborate cross-functionally with Sales, Talent Operations, Delivery, Legal, and Finance to execute on your account strategies and provide an exceptional, white-glove experience throughout the client lifecycle. This is a senior-level Account Manager role for an individual who excels at solving complex problems, building long-term relationships, and driving mutually beneficial growth through strategic planning, proactive engagement, and consultative support.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and drive the growth, retention, and success strategy for a portfolio of high-value SMB accounts, serving as the primary point of contact and trusted advisor.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and execute comprehensive, insight-driven quarterly account plans that align client objectives with Toptal’s capabilities, positioning our offerings as critical to their success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead strategic, solution-oriented conversations with clients in partnership with Industry &amp; Category General Managers, Practice Leaders, and Delivery teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify client needs and design tailored service offerings—ranging from individual consulting engagements to fully managed, end-to-end offerings—that deliver measurable outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Craft and deliver custom, results-driven campaigns that elevate client engagement, highlight impact, and move account strategies forward.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Serve as a trusted escalation point, managing complex issues and resolving disputes with empathy, urgency, and a client-first mindset.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally to uncover new areas for expansion, surfacing opportunities and shaping proposals that drive long-term account growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate closely with the SMB team to align on account expansion efforts and scale best practices across the broader book of business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure data integrity and pipeline accuracy through diligent Salesforce (SFDC) management, including opportunity tracking, contact updates, and task execution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain a pulse on client needs, industry trends, and evolving talent market dynamics to inform consultative conversations and reinforce Toptal’s position as a strategic partner.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as a mentor and thought leader within the Client Services team, supporting junior team members and contributing to the ongoing evolution of our SMB strategy.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet colleagues in our Customer, Talent, and Operational teams to begin your onboarding journey at Toptal.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program, complete with mock calls and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin Toptal’s vertical-specific training, getting familiar with the full range of offerings we make available to our clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start engaging in client calls, understanding the business partners involved in the relationship on both sides, and identifying where we can help partner companies grow.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete introductory calls with the clients in your portfolio and establish or update account plans for each, , while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a trusted advisor to your existing client stakeholders, engaging in consultative selling by leveraging technical and business expertise and asking insightful questions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quarterback prospecting, closing, and managing activities on your accounts, from staffing projects to drafting SOWs to providing delivery oversight and ensuring client satisfaction, all while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide consultation or advice to management on policies and procedures, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish relationships with existing delivery team members to monitor progress and align on client objectives.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Broaden and deepen your buyer map, articulating Toptal’s capabilities and identifying where we can help new client stakeholders based on the strategy outlined in your account portfolio plan.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take Toptal’s presence on your accounts to the next level by introducing new capabilities and winning work away from established competitors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide advice and support for the planning of long-term or short-term business objectives or initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have grown your network of senior client executives and materially increased Toptal’s footprint on your top accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to mentor new members of the team, teaching them about Toptal, our model, and how to successfully grow their accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to expand your pipeline and portfolio of accounts, accelerate growth in your region, and use the full suite of capabilities that Toptal has to offer.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5–7+ years of experience in account management, client success, or strategic consulting—preferably in high-growth, client-facing roles within technology, staffing, or professional services environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated commercial acumen and a strong client-first mindset, with a passion for delivering meaningful business outcomes and driving growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to think strategically and solve complex problems, with a strong track record of identifying client needs and crafting innovative, mutually beneficial solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistent success in driving revenue expansion, strengthening client relationships, and improving retention through thoughtful, long-term account strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in building and executing account plans that align client priorities with company objectives to unlock growth and measurable impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactive in risk identification and mitigation, with a sharp focus on early churn signals and strategic interventions to retain at-risk accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional communication, storytelling, and presentation skills, with the ability to influence a broad range of stakeholders and deliver compelling, value-led narratives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Highly collaborative and effective at working cross-functionally with Sales, Delivery, Product, and Marketing teams to deliver cohesive client experiences and solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficient in CRM platforms (e.g., Salesforce) with a commitment to maintaining clean, reliable data that informs decision-making and forecasting.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong time management and prioritization skills, with the ability to manage competing demands and thrive amidst complexity and ambiguity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Naturally proactive—a forward thinker who anticipates challenges, takes ownership of outcomes, and operates with a bias for action.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Team-oriented and collaborative; you understand that success at Toptal comes through strong partnerships and shared accountability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently maintain account hygiene across your book of business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with internal teams to scope proposals for new service offerings that align with client objectives and deliver high-impact outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic region.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div><div><i>This position receives a base salary and is also eligible to receive a discretionary bonus. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><br></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div>

SMB Client Partner - US-Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Our Product Team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value.</div><div><br></div><div>We’re looking for a Senior Director of Product Management to lead the strategy and execution of our AI platform, a critical foundation for Toptal’s continued success. This role will guide a team of Product Managers building and scaling AI-driven capabilities that power internal systems, talent workflows, and customer-facing products as the business grows.</div><div><br></div><div>You’ll also join the Product Management Leadership team as a key decision-maker in the creation and execution of the product strategy while reporting to the VP of Product Management. You will work with the Engineering team and other Product Managers, as well as business and operations stakeholders, to support the organization’s growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the overall strategy and roadmap for our AI platform and AI-driven products, ensuring the platform accelerates product delivery while AI capabilities across talent and client experiences drive measurable business value.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the rest of the organization on your product’s strategy and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Guide the prioritization of initiatives as the team scales.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead and grow a team of amazing Product Managers, helping them do the best work of their careers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help define and evolve Toptal’s Product Management practice, including how AI products are discovered, validated, launched, and scaled.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally with other teams such as Executives, Operations and Engineering to ensure AI platform initiatives align with business objectives, operational needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the function or subfunction (or on the Product team).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin learning Toptal’s platform architecture, internal tooling, and current AI initiatives and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with your product area, the product goals, and those you will partner with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start collaborating closely with your Product teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a very strong understanding of how the Product Management function and all related external functions are working together.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of the technology products domain, its strategy, and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Garner the trust of your peers and the individuals with whom you’re working most closely.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built your team of world-class Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exemplify the ability to inspire and mentor the teams you’re working with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Uplevel the team’s ability to brainstorm, collaborate, and execute materially.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have chartered a clear path for scaling the team and the impact the Product organization can deliver.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver on your roadmap priorities and promises.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to scale your team to meet the growing needs of our business and our users.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 10 years of proven software Product Management experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 3 years of experience leading other Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prior experience working as a Software Engineer is a strong plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to creatively craft solutions through data and a user-centric approach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Director of Product, AI

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Our Product Team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent without losing a human touch. The Product team plays a key role in shaping and scaling platform capabilities, including data, automation, and AI-enabled systems that improve how Toptal operates and delivers value.</div><div><br></div><div>We’re looking for a Senior Director of Product Management to lead the strategy and execution of our AI platform, a critical foundation for Toptal’s continued success. This role will guide a team of Product Managers building and scaling AI-driven capabilities that power internal systems, talent workflows, and customer-facing products as the business grows.</div><div><br></div><div>You’ll also join the Product Management Leadership team as a key decision-maker in the creation and execution of the product strategy while reporting to the VP of Product Management. You will work with the Engineering team and other Product Managers, as well as business and operations stakeholders, to support the organization’s growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the overall strategy and roadmap for our AI platform and AI-driven products, ensuring the platform accelerates product delivery while AI capabilities across talent and client experiences drive measurable business value.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the rest of the organization on your product’s strategy and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Guide the prioritization of initiatives as the team scales.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead and grow a team of amazing Product Managers, helping them do the best work of their careers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help define and evolve Toptal’s Product Management practice, including how AI products are discovered, validated, launched, and scaled.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally with other teams such as Executives, Operations and Engineering to ensure AI platform initiatives align with business objectives, operational needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accomplish work objectives through leading and supervising other Toptal team members within the function or subfunction (or on the Product team).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work to get up to speed with how the organization runs, including how our objectives, RACIs, and other operational frameworks work.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin learning Toptal’s platform architecture, internal tooling, and current AI initiatives and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with your product area, the product goals, and those you will partner with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally and with Product Managers to refine your product’s strategy, organize and prioritize your high-level roadmap and backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start collaborating closely with your Product teams.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a very strong understanding of how the Product Management function and all related external functions are working together.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take full ownership of the technology products domain, its strategy, and roadmap.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Garner the trust of your peers and the individuals with whom you’re working most closely.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built your team of world-class Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exemplify the ability to inspire and mentor the teams you’re working with.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Uplevel the team’s ability to brainstorm, collaborate, and execute materially.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have chartered a clear path for scaling the team and the impact the Product organization can deliver.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver on your roadmap priorities and promises.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to scale your team to meet the growing needs of our business and our users.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required, preferably in a technical discipline (Computer Science, Information Systems, Mathematics, or Economics).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 10 years of proven software Product Management experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 3 years of experience leading other Product Managers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prior experience working as a Software Engineer is a strong plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience leading AI-enabled products, with a focus on delivering measurable business outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to creatively craft solutions through data and a user-centric approach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be meticulous and have a high bar for quality when writing user stories, brainstorming technical approaches, and testing a feature before it is released.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div><br></div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Senior Director of Product, AI - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the VP of Supply Chain and Talent Operations, you will act as the chief architect and operator of the Toptal Marketplace—our open, two-sided talent platform—driving the strategy, structure, and execution needed to scale this offering with precision and excellence. You will bring an engineer’s mindset to solving complex marketplace dynamics, building operational frameworks that ensure our supply of world-class talent meets the evolving demands of clients at scale, without compromising on Toptal’s rigorous quality standards.</div><div><br></div><div>You will own the end-to-end performance of the Talent Operations function, developing the systems, processes, and teams that enable it and overseeing how the marketplace functions to deliver high-quality, high-velocity matches between talent and clients. You will design and implement infrastructure that allows the marketplace to operate as a set of composable services—akin to APIs—that seamlessly integrate across Toptal’s ecosystem. You will lead cross-functional teams spanning supply, demand, quality, and experience, ensuring alignment and operational clarity across the organization.</div><div><br></div><div>This role demands a builder’s mindset, a deep sense of ownership, and a bias toward scalable solutions. You will not only execute but also invent, pushing the limits of what’s possible in digital talent marketplaces. Your work will directly accelerate the growth and profitability of Toptal’s open talent offering, delivering world-class outcomes for both clients and talent. You will collaborate with a high-caliber leadership team, bringing strategic rigor and operational excellence to one of the most dynamic areas of the business.</div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div>You will be responsible for building and executing a strategy to effectively meet the speed and quality expectations of our talent and clients. Working with our Executive and Marketing teams, you will develop processes to optimize talent supply against planned and targeted demand while ensuring talent satisfaction to continually attract high caliber talent and deliver an outstanding client experience.</div><div><br></div><div>Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to source, screen, and place talent under expanding vertical and specialization scenarios. You will continually gain insights from data and analytics in order to make sound business decisions. By applying your top-level leadership skills, you will ensure that your growing team is highly motivated and qualified to deliver upon Key Performance Indicators that result in achievement of core business objectives. You will ensure strong management oversight and collaborative interactions between clients, talent, and our core team to support achievement of objectives in the day-to-day operations.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams across the company to learn the core of Toptal’s operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete a current state assessment of the structure and functions within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and update Annual and Quarterly OKRs for Talent Operations and its subfunctions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and redefine career paths for roles within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Reevaluate and develop recommendations for a competitive commission, compensation, and incentive structure with the CFO.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement a performance framework that will ensure each process step has an effective measure or KPI solution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and enhance training materials to ensure that all roles inside of Talent Operations have a clear direction in order to maintain high quality standards, adopt best practices, and adhere to operating policies.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and mature feedback loops between Talent Operations and processes external to Talent Operations, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop procedures and processes to ensure that all talent has been sent to clients within newly established guidelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize talent screening quality and bandwidth to achieve newly established guidelines.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strengthen the infrastructure within Talent Operations for long-term scalability and client satisfaction in a constantly evolving work environment.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Minimum 10 years experience effectively managing large-scale, multi-faceted operations with supply/demand components, ensuring client expectations for speed and quality are met.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to formulate and successfully execute upon business unit Key Performance Indicators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to effectively apply analytics and business insights to the creation of strategic plans and executive decision-making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understanding of Data Architecture and Analytics toolkits and languages.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Financial acumen to develop and manage pricing strategies that project and optimize ROI in a two-sided market.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Finance to formulate compensation programs that effectively drive desired behaviors and align with business financial objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with development of risk management processes designed to detect and prevent fraudulent activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in the recruiting, outsourcing, and/or talent space is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

SVP, Supply Chain and Talent Operations - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the VP of Talent Operations, you will act as the chief architect and operator of the Toptal Marketplace—our open, two-sided talent platform—driving the strategy, structure, and execution needed to scale this offering with precision and excellence. You will bring an engineer’s mindset to solving complex marketplace dynamics, building operational frameworks that ensure our supply of world-class talent meets the evolving demands of clients at scale, without compromising on Toptal’s rigorous quality standards.</div><div><br></div><div>You will own the end-to-end performance of the Talent Operations function, developing the systems, processes, and teams that enable it and overseeing how the marketplace functions to deliver high-quality, high-velocity matches between talent and clients. You will design and implement infrastructure that allows the marketplace to operate as a set of composable services—akin to APIs—that seamlessly integrate across Toptal’s ecosystem. You will lead cross-functional teams spanning supply, demand, quality, and experience, ensuring alignment and operational clarity across the organization.</div><div><br></div><div>This role demands a builder’s mindset, a deep sense of ownership, and a bias toward scalable solutions. You will not only execute but also invent, pushing the limits of what’s possible in digital talent marketplaces. Your work will directly accelerate the growth and profitability of Toptal’s open talent offering, delivering world-class outcomes for both clients and talent. You will collaborate with a high-caliber leadership team, bringing strategic rigor and operational excellence to one of the most dynamic areas of the business.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div>You will be responsible for building and executing a strategy to effectively meet the speed and quality expectations of our talent and clients. Working with our Executive and Marketing teams, you will develop processes to optimize talent supply against planned and targeted demand while ensuring talent satisfaction to continually attract high caliber talent and deliver an outstanding client experience.</div><div><br></div><div>Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline processes that result in efficient means to source, screen, and place talent under expanding vertical and specialization scenarios. You will continually gain insights from data and analytics in order to make sound business decisions. By applying your top-level leadership skills, you will ensure that your growing team is highly motivated and qualified to deliver upon Key Performance Indicators that result in achievement of core business objectives. You will ensure strong management oversight and collaborative interactions between clients, talent, and our core team to support achievement of objectives in the day-to-day operations.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams across the company to learn the core of Toptal’s operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete a current state assessment of the structure and functions within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and update Annual and Quarterly OKRs for Talent Operations and its subfunctions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and redefine career paths for roles within Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Reevaluate and develop recommendations for a competitive commission, compensation, and incentive structure with the CFO.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement a performance framework that will ensure each process step has an effective measure or KPI solution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and enhance training materials to ensure that all roles inside of Talent Operations have a clear direction in order to maintain high quality standards, adopt best practices, and adhere to operating policies.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and mature feedback loops between Talent Operations and processes external to Talent Operations, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop procedures and processes to ensure that all talent has been sent to clients within newly established guidelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize talent screening quality and bandwidth to achieve newly established guidelines.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strengthen the infrastructure within Talent Operations for long-term scalability and client satisfaction in a constantly evolving work environment.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Minimum 10 years experience effectively managing large-scale, multi-faceted operations with supply/demand components, ensuring client expectations for speed and quality are met.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to formulate and successfully execute upon business unit Key Performance Indicators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to effectively apply analytics and business insights to the creation of strategic plans and executive decision-making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understanding of Data Architecture and Analytics toolkits and languages.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Financial acumen to develop and manage pricing strategies that project and optimize ROI in a two-sided market.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Finance to formulate compensation programs that effectively drive desired behaviors and align with business financial objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with development of risk management processes designed to detect and prevent fraudulent activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in the recruiting, outsourcing, and/or talent space is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

VP of Talent Operations - US-Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch.</div><div><br></div><div>Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering.</div><div><br></div><div>As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team!</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Responsible for defining the scope of new product features and ongoing feature improvements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write and prioritize user stories and define acceptance criteria.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish and maintain a high level of credibility with internal and external partners.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Run various ad-hoc research and business analyses to assess opportunities and risks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with your product area, the product goals, and those you will partner with.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start collaborating closely with your development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Takeover all in-flight and planned initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own a product category, working collaboratively to complete quarterly planning and set objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully embedded into and own a development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor and measure the success of your initiatives against company goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuously improve the team’s processes through meaningful contributions.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work alongside other Product Managers to discover new product opportunities for your backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a repeatable model for delivering upon our roadmap initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver your roadmap priorities and promises.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to scale your team to meet the growing needs of our business and our users.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required, preferably in a technical discipline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 3 years of proven software product management experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of AI product development processes and best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with third-party system integrations is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to creatively craft solutions through data and a customer-centric approach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to build wireframes and mockups, with an aptitude for keeping things simple.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Product Manager, AI

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch.</div><div><br></div><div>Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering.</div><div><br></div><div>As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team!</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Responsible for defining the scope of new product features and ongoing feature improvements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write and prioritize user stories and define acceptance criteria.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish and maintain a high level of credibility with internal and external partners.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Run various ad-hoc research and business analyses to assess opportunities and risks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with your product area, the product goals, and those you will partner with.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start collaborating closely with your development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Takeover all in-flight and planned initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own a product category, working collaboratively to complete quarterly planning and set objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully embedded into and own a development team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor and measure the success of your initiatives against company goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuously improve the team’s processes through meaningful contributions.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work alongside other Product Managers to discover new product opportunities for your backlog.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a repeatable model for delivering upon our roadmap initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver your roadmap priorities and promises.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to scale your team to meet the growing needs of our business and our users.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required, preferably in a technical discipline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>At least 3 years of proven software product management experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of AI product development processes and best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with third-party system integrations is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to creatively craft solutions through data and a customer-centric approach.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to build wireframes and mockups, with an aptitude for keeping things simple.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Senior Product Manager, AI - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is seeking dynamic Account Executives to join our exclusive network and represent Toptal’s end clients across all business units. This opportunity offers involvement with diverse business types ranging from start-ups to large corporations. As an Account Executive, you will thrive in a consultative selling environment, working to position client business offerings for high-quality growth.</div><div>You will be responsible for prospecting, negotiating, and closing strategic accounts, acting as a trusted advisor to clients from various sectors. Through keen insight and tailored solutions, you will help businesses achieve transformation, agility, and measurable results for Toptal’s key clientele.</div><div><br></div><div>As part of Toptal’s network, you’ll have the flexibility to choose engagements that match your interests and expertise, providing you with unparalleled insight into a variety of industries and business challenges. If you are a results-driven individual and eager to make a mark in a dynamic field, this is your chance to shine.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and Expand Client Portfolios: Develop and grow client relationships across different industries, targeting substantial revenue milestones.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage Key Stakeholders: Identify and engage with decision-makers across an array of business domains.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strategic Partnership: Serve as an advisor to clients, assisting them in navigating digital acceleration and operational enhancements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborative Success: Work with Clients and their internal teams to drive successful outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regular Engagement: Conduct research and outreach to identify new business prospects and drive sales initiatives effectively.</div><div><br></div><div><b style="font-size: 13.5pt;">Success Metrics</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cultivate relationships with ICP targets across client portfolios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Generate new sales opportunities and pipelines defined by client stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain excellent CRM hygiene &amp; accurate pipeline data.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Education: Bachelor’s degree required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience: Minimum of 3 years in end-to-end sales across various industries.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Market Knowledge: Solid understanding of current market trends and how they are being impacted by emerging technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sales Acumen: Proven expertise in full-cycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Networking: Ability to build and execute plans for consistent growth and engagement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Communication Skills: Exceptional written and verbal communication.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Autonomy: Ability to work independently and manage multiple tasks in a fast-paced environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptability: Excel in a rapidly evolving company environment.</div><div>&nbsp;</div>

Talent Network Account Executive

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Cloud Services practice to enable the next phase of growth.</div><div><br></div><div>As a Solutions Architect within Toptal’s Cloud Services practice, you will play a key role in shaping and delivering innovative cloud solutions for our clients. Reporting to the Director of Cloud Services, you will work closely with clients to understand their business and technical requirements, design scalable and secure cloud architectures, and collaborate with cross-functional teams to implement solutions that drive value. Your expertise will be instrumental in enabling successful cloud transformations and ensuring that Toptal remains a leader in cloud consulting.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>You will be responsible for designing, architecting, and delivering cloud solutions for clients across industries. This includes:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solution Design: Lead the design of scalable, secure, and cost-effective cloud architectures, leveraging industry best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Client Engagement: Work closely with clients to understand their business challenges, technical needs, and cloud adoption goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Technical Leadership: Guide engineering teams in implementing cloud-native solutions, ensuring best practices in cloud security, DevOps, and infrastructure automation.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Pre-Sales Support: Partner with sales teams to assess client needs, define solution approaches, and contribute to proposals and technical presentations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cloud Migration &amp; Modernization: Develop strategies for migrating on-premises workloads to cloud platforms (AWS, Azure, GCP) and modernizing legacy applications.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Performance Optimization: Assess existing cloud architectures, identify areas for improvement, and recommend cost-optimization and performance-enhancement strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Security &amp; Compliance: Ensure cloud solutions adhere to security, compliance, and governance standards, such as ISO 27001, NIST, and SOC 2.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaboration: Work closely with the Director of Cloud Services, engineering teams, and clients to drive the successful execution of cloud projects.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Thought Leadership: Stay up to date with cloud trends, emerging technologies, and industry best practices to influence Toptal’s Cloud Services strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>This role is highly collaborative, working closely with Sales, Talent Ops, and Delivery and Pre-Sales teams to deliver world-class cloud solutions to Toptal’s clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>As a senior-level individual contributor, you are expected to exercise discretion and independent judgment daily.</div><div><br></div><div>A successful Solutions Architect has the ability to:</div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and implement cloud architectures aligned with business objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively communicate complex technical concepts to both technical and non-technical stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Operate in high-growth, fast-paced environments, adapting to evolving client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leverage data-driven decision-making to evaluate solutions and optimize cloud performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Roll up their sleeves to build proof-of-concepts (PoCs) and demonstrate feasibility to clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop scalable solutions that balance performance, security, and cost-efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work cross-functionally to align cloud strategies with client needs and business goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal; meet your colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop relationships with key stakeholders across Toptal’s Cloud Services team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a deep understanding of our cloud offerings, services, and client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in client engagements to assess cloud challenges and provide initial solution recommendations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin contributing to architectural design and strategy discussions.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and lead architectural design for multiple cloud transformation projects.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage directly with clients, providing expert guidance on cloud strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop technical collateral and best practices for Toptal’s Cloud Services offerings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to pre-sales efforts by providing technical expertise and solution recommendations.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized as a go-to expert in cloud architecture within Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable business impact by delivering high-value cloud solutions to clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize and refine internal cloud solution frameworks and methodologies.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Make a significant impact on the growth and success of Toptal’s Cloud Services practice.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help scale Toptal’s cloud solutions, expanding our market presence and technical capabilities.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>12+ years of experience in cloud architecture, cloud engineering, or a related technical field.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven expertise in designing and deploying solutions on AWS, Azure, and/or Google Cloud Platform (GCP).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep knowledge of cloud-native technologies, including serverless computing, containerization (Kubernetes, Docker), and microservices architecture.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or Pulumi.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on experience with CI/CD pipelines, DevOps practices, and automation frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarity with security best practices, including identity &amp; access management (IAM), encryption, and compliance frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with cloud migration strategies, hybrid cloud environments, and application modernization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid understanding of networking concepts in cloud environments (VPC, firewalls, load balancing, DNS).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in at least one programming language (e.g., Python, Go, Java, or JavaScript).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and presentation skills, with the ability to engage with technical and executive audiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Passion for innovation and a commitment to continuous learning in the cloud space.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Solutions Architect, Cloud Services - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking a versatile and adaptable Talent Specialist to join our Staffing team. This role combines both sourcing and recruiting responsibilities: you will own the full candidate lifecycle — from proactive sourcing and outreach, coordinating interviews, and guiding candidates through the hiring process. The focus is on staffing solutions for engineering and technical roles (direct hire, contract-to-hire, and temporary placements) across industry sectors. You’ll partner closely with hiring managers, client account leads, and other internal teams to ensure we build strong, scalable candidate pipelines while delivering an exceptional candidate experience.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and execute sourcing strategies to identify top talent across relevant industries and regions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain strong pipelines for key staffing roles (e.g., engineers, technicians).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively source, identify, and engage candidates using multiple channels.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct candidate outreach, screening calls, and in-depth interviews to assess fit for direct hire, contract-to-hire, and temporary roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage the full recruiting process: scheduling interviews, collecting feedback, extending offers, and supporting onboarding.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with internal account managers and client stakeholders to align on requirements, timelines, and hiring expectations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track progress against KPIs (time-to-fill, pipeline health, quality of hire) and provide data-driven updates to leadership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure compliance with staffing requirements, including documentation, background checks, and employment eligibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use ATS and sourcing tools to manage pipelines, keep data accurate, and maintain clear candidate records.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to process improvements, playbooks, and sourcing best practices to support scalability as the staffing business grows.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Undergo role-specific training including learning about staffing processes, ATS tools, and sourcing platforms.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin sourcing candidates for open staffing requisitions and building role-specific pipelines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with hiring managers and account leads to align on staffing needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the full recruiting lifecycle for assigned staffing roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Successfully place your first candidates into direct hire or contract-to-hire roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish strong working relationships with hiring managers and account leads.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently meet time-to-fill targets and deliver high-quality candidates.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine sourcing strategies and proactively anticipate client staffing needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be seen as a trusted recruiting partner across the staffing team.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own and be recognized as the subject matter expert for staffing recruitment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to strategic initiatives that improve staffing operations, processes, and candidate experience.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3–4+ years of recruiting and/or sourcing experience, ideally within staffing or agency environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven success filling direct hire, contract-to-hire, and temp roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in LinkedIn Recruiter and other sourcing platforms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong interviewing, candidate assessment, and pipeline management skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent written and verbal communication skills in English.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with Applicant Tracking Systems (ATS) and collaboration tools (Slack, Zoom, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work independently in a fast-paced, rapidly growing company while managing multiple requisitions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Remote work experience preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Talent Acquisition Specialist, Staffing

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>You will be working directly with Toptal’s clients to understand their needs, custom-match them with Developers from our talent network, and provide support during the matching process.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with clients to understand their needs, custom-match them with Engineering experts from different specialties within our talent network (Software Development, DevOps, Data Science, Artificial Intelligence, among others), and provide support during the matching process, throughout the engagement, and beyond.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage client expectations effectively.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write professional, engaging, and accurate job descriptions to attract the best talent for the job.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Find the right talent to meet client goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Introduce the talent to the client in a way that showcases the talent’s experience, skills, and relevance to the client’s business needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage the matching process end-to-end to ensure a positive experience for both the client and talent, including:</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confirm that talent meets both skills and experience criteria along with the commitment and timezone constraints.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track, understand, and incorporate client and talent feedback to increase the likelihood of success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work collaboratively with other teams to effectively take advantage of opportunities, remove friction in the process, and deal with engagement issues when they arise.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the team’s tools, processes, and reporting mechanisms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow matching calls and learn about the matching process with your TopPal.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take on your first clients and manage their engagements with Toptal, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about supporting teams and how they contribute to the company’s success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with individual Developer talents from our network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become proficient with Toptal’s platform.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be a well-integrated member of the organization with positive relationships in Talent Matching, Customer Team, and other functions of Talent Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build a mature client portfolio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish direct connections with top talent in our network.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become eligible to take on Toptal’s major accounts, including top-tier brands and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand best practices and share effective strategies with the team.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as a subject matter expert on Development Matching.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to promote an environment of teamwork and collaboration.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Offer insights and ways to improve the success of a matching lifecycle based on feedback, experience, and data insights.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start taking on initiatives to improve operations and establish the needed infrastructure for scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in onboarding newcomers and helping them learn about best practices.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of demonstrated experience successfully working on software development projects (Developer, Project Manager, Architect, DevOps Engineer); OR 3+ years of experience successfully recruiting for Developers in tech companies or start-ups (Top Tier).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of demonstrated experience successfully leading and synthesizing remote client sales or consultative interviews, managing international clients, or running your own company is preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in scoping and preparing project proposals, with the ability to understand an ambiguous business need and translate it into requirements and responsibilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively determines capabilities and deliverables required to solve technical problems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent written and verbal communication, relationship development, and emotional intelligence skills to manage client relationships, excelling at active listening, negotiation and closing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Seamlessly communicates across all channels including phone, Zoom, email, and Slack.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Builds trust and instant rapport with clients and talent alike.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong attention to detail, excellent time management skills, commitment to continuous improvement, and adaptability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adheres to tight deadlines and thrives under pressure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong strategic thinking skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Entrepreneurial mindset, a self-starter who can execute with limited guidance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Technical Account Manager (Engineering Matcher)

<div><b style="font-size: 13.5pt;">About Toptal:</b></div><div><br></div><div>Toptal is the world’s leading premium talent marketplace, trusted by 30,000+ clients, processing over $5B in payments across 140+ countries.</div><div><br></div><div>We’re launching Toptal’s next frontier: a borderless finance platform built on stablecoin rails to reinvent how millions of people manage, move, invest, and borrow money. Stablecoins are rapidly evolving into core financial infrastructure, and with regulatory clarity accelerating worldwide, this is the moment to build something foundational.</div><div><br></div><div>You’ll join as an Engineering Team Lead at an early stage of the platform, with responsibility for product engineering across backend and client applications. This is a hands-on role: you will write production code, make architectural decisions, and lead engineers across disciplines as the team grows.</div><div><br></div><div><b style="font-size: 13.5pt;">Get ready to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write production code while setting technical direction across backend and frontend systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead engineers working on APIs, core services, and client-facing applications (including mobile).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own end-to-end delivery of critical product capabilities, from data models to user experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with product, design, and compliance to deliver secure, scalable systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Grow your leadership scope as the team and platform scale.</div><div><br></div><div><b style="font-size: 13.5pt;">What you’ll do:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design, build, and operate distributed systems that move billions in payments globally with near-zero downtime.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write and review high-quality production code across backend and full-stack components.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide technical leadership and people management across backend and frontend engineers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Set architectural direction and engineering standards that scale across services and client applications.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead execution: planning, prioritisation, reviews, and delivery across teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Embed compliance by design across backend and frontend flows (KYC/AML, fraud detection, auditability).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead integrations with stablecoin and fiat rails (wallets, custodians, on/off-ramps).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure systems meet strict SLAs (<a rel="noopener noreferrer" class="postings-link" href="http://99.99">99.99</a>% uptime) and latency targets (&lt;100ms).</div><div><br></div><div><b style="font-size: 13.5pt;">What we’re looking for:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>6+ years building distributed, transaction-heavy systems in production.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong backend engineering depth (Typescript/<a rel="noopener noreferrer" class="postings-link" href="http://Node.js">Node.js</a>), comfortable coding daily.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience leading teams across both backend and frontend disciplines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid understanding of client application constraints (performance, UX, release cycles), including mobile.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong experience with PostgreSQL and Redis at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Cloud &amp; infrastructure fluency: AWS/GCP, Kubernetes, CI/CD, IaC.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience operating in regulated fintech or payments environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Capability and ambition to grow into broader technical leadership as the organization scales.</div><div><br></div><div><b style="font-size: 13.5pt;">How you work (values we expect):</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Builder-first - you lead by writing and shipping real systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership mindset - you own outcomes across systems and teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Execution-driven - progress and delivery matter more than ceremony.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Long-term thinker - you design for scale, reliability, and team growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>AI-enabled - you use AI tools to increase leverage for yourself and the team.</div><div><br></div><div><b style="font-size: 13.5pt;">Bonus points if you have…</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Led multi-discipline teams spanning backend and client applications.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience shipping fintech or payments products end-to-end.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exposure to stablecoins, custody, or crypto infrastructure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Acted as a senior technical leader in a fast-growing organization.</div><div>&nbsp;</div>

Engineering Team Lead - Fintech / Payments (Early Stage)

<div><b style="font-size: 13.5pt;">About Toptal:</b></div><div><br></div><div>Toptal is the world’s leading premium talent marketplace, trusted by 30,000+ clients, processing over $5B in payments across 140+ countries.</div><div><br></div><div>We’re building a borderless finance platform on stablecoin rails, focused on fast, reliable money movement at global scale. This team is shipping the first production version of the product — quickly, iteratively, and with high quality.</div><div><br></div><div><b style="font-size: 13.5pt;">Get ready to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work in a small team shipping mobile features continuously.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of React Native implementation from ticket to production.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate closely with backend engineers to deliver end-to-end user flows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ship fast, fix fast, and improve based on real usage.</div><div><br></div><div><b style="font-size: 13.5pt;">What you’ll do:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and ship React Native apps using Expo for iOS and Android.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement core user flows: onboarding, authentication, payments, balances, and settings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Integrate backend APIs efficiently and handle loading, error, and retry states correctly.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Focus on performance and reliability under real-world conditions (poor connectivity, retries, edge cases).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own releases: builds, OTA updates, store submissions, and production fixes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Keep the codebase clean, maintainable, and easy to extend as the product evolves.</div><div><br></div><div><b style="font-size: 13.5pt;">What we’re looking for:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>4+ years building production mobile apps, with strong React Native experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on experience with Expo (managed or bare), including builds and releases.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong TypeScript skills and comfort working with API-driven products.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid understanding of mobile app performance, navigation, and lifecycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience shipping frequently in fast-moving product teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fintech or payments experience is a plus, but execution matters more than domain.</div><div><br></div><div><b style="font-size: 13.5pt;">How you work (values we expect):</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Execution-first - you ship working software, not just ideas.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership - you see features through from implementation to production.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Product-aware - you understand how users interact with what you build.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Speed with discipline - you move fast without breaking trust.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>AI-assisted - you use tools like Cursor/Claude Code/etc. to move faster.</div><div><br></div><div><b style="font-size: 13.5pt;">Bonus points if you have…</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shipped fintech, payments, or crypto-related mobile apps.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with mobile security (secure storage, biometrics).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Built flows involving KYC, document capture, or real-time balances.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Worked on early-stage products where speed mattered.</div><div><br></div><div><b style="font-size: 13.5pt;">What we offer:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clear ownership and real responsibility from day one.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fast execution with minimal process overhead.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Direct impact on a global financial product.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A senior team that values shipping, quality, and learning.</div><div>&nbsp;</div>

Senior Software Engineer

<div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>As a Client Experience Specialist, you will work with a forward-thinking, globally distributed, and fully remote team whose job is to provide exceptional customer service with a strong support-centered philosophy.</div><div><br></div><div>As a member of our Toptal Service Center, you will work with SMB clients and their supporting account teams to run processes that underpin client success. You will work directly with clients and internal stakeholders (e.g., Talent Ops, Legal, Finance) to nurture relationships and resolve escalated issues the client may be experiencing during their journey at Toptal, while also tracking their level of satisfaction and working to mitigate future challenges. The most successful Client Experience Specialists accomplish this while keeping an eye on new opportunities for Toptal to improve our internal processes and the overall relationship with our clients. The ideal candidate has outstanding discipline, is highly passionate, and is eager to learn, grow, and develop. You will thrive in a fast-paced environment and strive to go above and beyond to effectively resolve clients’ and client services’ inquiries, issues, and concerns while maintaining a high level of client satisfaction. This role is perfect for someone who is passionate about providing exceptional client service and looking to use this opportunity as a launching pad for their career at Toptal.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide support to clients using several communication tools (email, chat, and phone).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work collaboratively with our Sales, Talent Operations, Finance, and Legal teams to efficiently anticipate and fulfill client needs. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with client support teams and internal stakeholders to resolve client issues as needed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act with a sense of urgency in resolving client and talent issues and have the judgment to include the proper people or teams to resolve.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Handle escalated cases and assist clients and talent who need immediate attention, as needed in the absence of management.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as a resource and subject matter expert by maintaining a working knowledge of all Toptal service offerings and policies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide support to new and existing team members by assisting with training and learning new tasks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have the opportunity to work on special projects and initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become familiar with the various platforms and systems Toptal utilizes to offer timely and exceptional client support.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete customized onboarding to successfully navigate through the organization and understand the moving parts that make up the Toptal business model.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Rapidly begin learning about Toptal’s history, culture, and vision, with a focus on the state of the talent industry, the Future of Work, and the core messages important to Toptal.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the extensive support materials available to successfully support our clients and talent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the key internal and external stakeholders and how clients can best be served by the different Toptal teams during their lifecycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a solid understanding of the Toptal platform as it relates to clients and the most frequent request processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Effectively and independently resolve client issues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a comprehensive working knowledge of the client experience from start to finish.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully ramped up and integrated into the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a strong understanding of Toptal’s issue resolution process and own the client resolution</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Actively engage with internal teams at Toptal and work collaboratively to review and resolve assigned support tasks, while exercising discretion and independent judgment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn to effectively balance tasks to ensure the highest level of efficiency and productivity.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully confident acting as a primary point of contact for Toptal for internal stakeholders and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Follow a solid workflow for accessing information via a variety of systems and support materials, and feel confident training new team members on these processes and materials.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exhibit a successful track record of hitting resolution SLAs.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a productive, collaborative, and consistent contributor to the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Actively participate in the onboarding, training, and support of new team members and assist in the development and maintenance of training materials.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure the Toptal client experience is consistently world-class throughout all phases of the client lifecycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to promote an environment of teamwork and collaboration.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Minimum 3 years of experience working in customer service over a variety of communication channels (email, Slack, and chat).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledge of the software development field is a significant plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must be a strong performer in high-volume, high-pressure situations</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Communication. Must be able to have difficult conversations and de-escalate situations when appropriate. Outstanding written and verbal communication skills are required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborative. Exceptional interpersonal skills and the ability to build strong, customer-centric relationships, both internally and externally.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Team-oriented. Cooperative and promotes an environment of continuous improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Problem solver. Must be capable of uncovering issues and resolving them quickly and effectively.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Time management. Must be able to work independently and manage time and resources efficiently; can successfully manage competing priorities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Client Experience Specialist

<div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>As a Senior Full Stack Engineer for the Core AI Team, you will be involved in AI projects across Toptal. You’ll be joining a team of senior Full Stack Engineers and Architects at the forefront of experimenting with AI best practices at Toptal.</div><div><br></div><div>Our latest project is building a platform with <a rel="noopener noreferrer" class="postings-link" href="http://Next.js">Next.js</a> with Supabase and some Python for ML/LLM specific work. You’ll have opportunities to learn from your team-mates, to learn new skills and explore new tools and frameworks, as we’re always looking for ways to improve performance and team productivity.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design, build and maintain outstanding, reusable, and reliable Node &amp; React code.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experiment with new AI tooling and contribute to developing best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn new concepts and technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review and provide feedback on your colleagues’ work, mentor others, and grow as part of a collaborative team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to continuous improvement by refining team processes, sharing ideas, and communicating progress effectively.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Get introduced to Toptal’s practices and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start participating in company-wide training sessions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Set up your local environment and get familiar with our tech stack.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create your first pull request.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the team’s business domain.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to our product development.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a deeper understanding of our technology, processes and product pipeline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Attend regular meetings, like dailies, technical calls &amp; retrospectives.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead technical initiatives in our team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive improvements to the codebase and processes.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a detailed understanding of Toptal’s technical stack, collaboration rituals, processes and performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor Toptal’s new team members.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of experience working with <a rel="noopener noreferrer" class="postings-link" href="http://Next.js">Next.js</a>.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrable understanding of backend and development principles, databases, clean code and best testing practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consider multiple quality-dimensions like user impact, failure tolerance, code maintenance, implementation time, availability, security breaches and performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with modern Javascript, preferably Typescript and React.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with Supabase, Vercel and Python is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be genuinely interested in technology and love to try new things.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and communication skills</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Tackle complex problems but also consider multiple solutions, weigh them, and decide on the best course of action.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Thrive on providing and receiving transparent but always constructive feedback.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Senior Full Stack Engineer (Core AI)

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>The Delivery Manager is responsible for day-to-day execution of client engagements (talent, projects, managed services) within the organization, ensuring on-time, high-quality delivery and strong financial performance for an assigned set of clients and engagements. This role translates strategic direction from Delivery Directors into concrete delivery plans and actions, owning project-level execution, client reporting, and margin protection.</div><div><br></div><div>The ideal candidate will have hands-on experience managing technology and professional services engagements, driving predictable delivery outcomes, managing project-level financials, and embedding AI-enabled and standardized ways of working into daily execution.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><b>Delivery Quality and Consistency</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the end-to-end delivery lifecycle to ensure consistent client satisfaction and revenue retention.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own end-to-end delivery execution for assigned projects and managed services, from kickoff through closure or transition to steady state, ensuring scope, schedule, and quality commitments are met.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and maintain detailed delivery plans, milestones, and work breakdown structures, proactively managing risks, issues, and dependencies across distributed teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Enforce standardized delivery methodologies, SLAs, and best practices defined by the Delivery Director and Practices, ensuring consistent execution across all engagements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Run recurring delivery ceremonies (stand-ups, sprint reviews, status calls, service reviews) and drive clear action ownership and follow-through.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor delivery KPIs (defects, rework, SLA adherence, CSAT, incident trends) and implement corrective actions and continuous improvement initiatives.</div><div><br></div><div><b>Client and Stakeholder Management</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Serve as the primary day-to-day delivery contact for client stakeholders for assigned engagements, fostering trusted relationships through clear, proactive communication.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prepare and lead regular client status and service review meetings, providing concise views of progress, risks, issues, financials, and improvement actions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage expectations and escalations in partnership with Delivery Directors and Account/Sales counterparts, ensuring transparent handling of challenges and trade-offs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Capture client feedback and translate it into concrete delivery improvements and opportunities for expanded value.</div><div><br></div><div><b>Financial Management</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage engagement-level financials within portfolio guardrails, including revenue realization, margin performance, and accurate forecasting for assigned projects and services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track effort, burn, and utilization against plan; proactively adjust staffing, scope, and delivery approach to protect margins while maintaining quality.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ensure proper scope control and change management, identifying out-of-scope work and partnering with Sales and Delivery Directors to structure change orders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support accurate and timely billing by validating deliverable sign-offs, timesheets, and milestone completions.</div><div><br></div><div><b>AI-enabled and Standardized Delivery</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Apply AI-enabled tools and automation (e.g., for planning, estimation, testing, monitoring, reporting) in daily execution, following standards and guardrails set by Delivery Directors and AI/Operations teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use data and analytics to inform delivery decisions, including forecasting, capacity planning, and early risk identification.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion adoption of standardized playbooks, templates, and tooling to reduce variability, improve productivity, and enhance client outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide feedback on AI-enabled and standardized processes to help refine and improve delivery practices over time.</div><div><br></div><div><b>Team Leadership and Collaboration</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Coordinate and lead cross-functional teams (talent placement, consultants, engineers, SMEs) across multiple time zones to deliver against commitments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide day-to-day direction, prioritization, and coaching to team members, creating clarity on goals, roles, and expectations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Foster a culture of accountability, collaboration, and continuous improvement through retrospectives and data-driven learning.</div><div><br></div><div><b>Presales and Solutioning Support</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Sales, Presales, and Delivery Directors to provide delivery inputs to proposals, SOWs, and account plans, ensuring commitments are realistic and executable.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to solution design with practical delivery approaches, plans, estimates, and risk assessments for new and expanding engagements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in select client pre-sales discussions to represent delivery feasibility, delivery model options (project vs managed services), and implementation considerations.</div><div><br></div><div><b>Key Performance Indicators (KPIs)</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>On-time delivery and milestone adherence for assigned engagements.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engagement-level delivery margin and revenue realization against forecast.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Client satisfaction scores and qualitative feedback for assigned projects/accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>SLA and quality metrics (incident rates, rework, defect trends, uptime/service metrics where applicable).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Delivery productivity metrics (e.g., hours saved, throughput, efficiency) driven by standardized and AI-enabled practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Accuracy of forecasts (schedule, resourcing, financials) for owned engagements.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal; meet Delivery, Sales, Talent, and Operations colleagues.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about the company’s history, culture, service offerings, and delivery models (talent placement, professional services, managed services).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review delivery playbooks, tools, and governance frameworks used across engagements.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build working relationships with Delivery Directors, Sales, PreSales, Practice Leads, and Talent Operations for your accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow existing client engagements to understand current delivery approaches, financial models, and stakeholder expectations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take ownership of selected workstreams or smaller engagements under guidance from a Delivery Director.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Fully own day-to-day execution for a set of projects and/or managed services, including delivery plans, status reporting, and risk/issue management.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate consistent use of standardized delivery practices and tools, including AI-enabled workflows where available.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify initial improvement opportunities in quality, process, or financial performance within your engagements while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Run a stable portfolio of engagements with predictable delivery outcomes, strong client feedback, and sound financial performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Implement targeted optimizations in your engagements (e.g., better forecasting, resourcing changes, process improvements, automation).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Serve as a go-to delivery partner for Sales and Delivery Directors on new opportunities within your client set.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized as a trusted delivery leader for your accounts, with strong client relationships and internal partnerships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consistently achieve or exceed targets for on-time delivery, client satisfaction, and engagement-level margin across your portfolio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute best practices, lessons learned, and feedback to help evolve delivery methodologies, tooling, and AI-enabled practices.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>7–10+ years of experience in Professional Services delivery, consulting, or related roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3–5+ years managing projects or services for multiple clients or workstreams, ideally in a global or distributed delivery environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record delivering complex technology or professional services engagements with strong client satisfaction and predictable outcomes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid understanding of both project-based and managed services delivery models, including governance and SLAs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on experience with project/engagement financials (forecasting, revenue recognition basics, margin drivers, utilization, change control).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working with or implementing technology- and automation-led improvements in delivery; exposure to AI-enabled tools is a strong plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong understanding of Professional Services fundamentals (SOWs, deliverables, risk management, change management, and commercial models).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent client-facing communication and stakeholder management skills, with the ability to simplify complex delivery topics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Detail-oriented, data-driven, and outcome-focused, with strong problem-solving and decision-making skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborative, empathetic team player who builds trust while driving accountability and clear ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable working through change and ambiguity while maintaining composure and client confidence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Delivery Manager

Delivery Manager - US-Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As an SEO Specialist at Toptal, you will be responsible for driving high-intent, qualified demand to <a rel="noopener noreferrer" class="postings-link" href="http://Toptal.com">Toptal.com</a> and improving conversion efficiency across the organic channel. You will operate at the intersection of search, content, product, and data, partnering with engineers, designers, copywriters, analysts, and growth leaders to scale organic acquisition in an evolving search landscape.</div><div><br></div><div>Your scope will span traditional search engines, AI-powered discovery surfaces, and emerging LLM-driven experiences, with a focus on both top-of-funnel demand capture and high-intent, revenue-driving queries associated with companies looking to hire elite talent. You will lead on-page optimization, content strategy, technical SEO, and authority growth, while also contributing to product and platform enhancements that unlock scalable organic growth.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own and execute organic growth initiatives in close partnership with a fast-moving, cross-functional team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide clear strategic thinking, written guidance, and thought leadership on SEO direction and prioritization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct deep, ongoing SERP and competitive analysis, including classic search results and AI-augmented answer experiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Optimize on-page content, internal linking, and information architecture for both head terms and long-tail demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead keyword research, intent modeling, and query clustering, with an emphasis on commercial and product-led intent.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define and oversee content generation and optimization strategies that align with searcher intent and drive conversions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify and execute authority-building initiatives, including backlink analysis, link quality monitoring, and scalable acquisition strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with content, PR, and distribution teams to define target terms, anchor strategies, and landing pages that strengthen key revenue-driving URLs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own technical SEO hygiene, including crawlability, indexing, rendering, Core Web Vitals, site speed, and structured data.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with Product and Engineering teams on SEO-driven product improvements, templates, and platform capabilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Monitor and report on core SEO KPIs, including rankings, traffic quality, CTR, conversion rate, and cost efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain strong, proactive communication with stakeholders via Slack, Zoom, and written documentation.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete onboarding and integrate into Toptal’s culture and workflows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Review current and historical SEO strategies, experiments, and performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand the roadmap, key growth levers, and near-term opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build relationships with direct teammates and adjacent partners.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a deep understanding of Toptal’s SEO stack, data pipelines, and content ecosystem.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Align with cross-functional partners on operating models and collaboration rhythms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with SEO leadership and analytics to define prioritized project plans for your initial initiatives.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead execution of your first high-impact SEO initiatives, with clear success metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ship optimizations across content, technical, and product surfaces.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute meaningfully to team-level goals and shared deliverables.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Expand the scope, scale, and sophistication of your projects.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Influence roadmap decisions through data, insights, and experimentation results.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be recognized as a trusted SEO expert and strategic partner.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help shape how Toptal approaches SEO in a world of AI-driven discovery and search evolution.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree in Marketing, Analytics, Business, or related field.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command of modern SEO best practices, including risk management and algorithm-safe execution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years of hands-on experience in SEO, growth, or search-driven product environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience designing, executing, and analyzing SEO experiments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep understanding of search intent, content relevance, ranking systems, and authority signals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience implementing both content-focused and technical SEO independently and in partnership with engineers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Solid understanding of web technologies, rendering models, and performance considerations that impact SEO.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to collaborate effectively with developers, content creators, product managers, and marketers.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong analytical skills and experience with tools such as Google Search Console, Google Analytics, Ahrefs, and or SEMrush, Screaming Frog, PageSpeed Insights, and advanced Excel or Sheets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>High proficiency in conversion rate optimization principles and funnel thinking.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional attention to detail and strong judgment around brand-appropriate, high-performing experiences.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable operating in a high-growth, execution-focused environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A proactive, ownership-driven mindset.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor. This role requires doing the work, not just directing it.</div><div>&nbsp;</div>

SEO Specialist

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div>As a Technical Account Manager, you will work directly with Toptal’s clients to understand their needs and lead the development of holistic and integrated solutions to address their largest challenges. Whether the client requires support from an individual expert or a team of experts, you will custom-match clients with expert support from all areas of our network and continue to build long lasting client relationships.</div><div><br></div><div>This role demands a blend of technical project/product management, account management, and relationship management skills. You will collaborate closely with clients and internal stakeholders to scope projects, plan resources, and ensure client satisfaction. Ideal candidates will have technical expertise, a strong understanding of the software and product development lifecycle, extensive client-facing / consultative experience, and a proven ability to handle complex integrations and deliver comprehensive solutions.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consult with clients to understand challenges and needs to be addressed.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design holistic solutions that seamlessly leverage experts from across the network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define job descriptions, responsibilities, and requirements for a given solution.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Search through expert profiles and select candidates based on fit and availability.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Facilitate introduction and connection between candidates and clients to build trust.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deliver a successful expert hire(s) with consistent and value-added follow through.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide advice and guidance to experts in the network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Investigate disputes and collaborate cross-functionally in the resolution process.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Familiarize yourself with the team’s tools, processes, and reporting mechanisms.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow matching calls and learn about the matching process with your TopPal.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Take on your first clients and manage their engagements with Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn about supporting teams and how they contribute to the company’s success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with individual experts and our network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become proficient with Toptal’s platform.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be a well-integrated member of the organization with positive relationships in Matching, Sales, and Operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build a mature client portfolio.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish direct connections with top experts in our network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Resolve any client-talent disputes which may arise in your client portfolio, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become eligible to take on Toptal’s major accounts, including top-tier brands and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand best practices and share effective strategies with the team.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Act as a subject matter expert and consultative partner with your clients to address their challenges holistically and seamlessly with experts in our network.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to promote an environment of teamwork and collaboration.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Offer insights and ways to improve the success with our processes based on feedback, experience, and data insights.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Participate in onboarding newcomers and helping them learn about best practices.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5+ years of experience in technical project/product management and/or technical account management with clear understanding of the software/product development lifecycle.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>1-2 years of experience as a software developer.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong understanding of business strategy and technical project/product management concepts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in scoping and preparing project proposals, with the ability to understand an ambiguous business need and translate it into requirements and responsibilities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understanding of design and marketing concepts (nice to have).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience in recruiting or talent allocation / team building is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication, relationship development, and emotional intelligence skills to manage client relationships, excelling at active listening, negotiation and closing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to quickly adopt new processes and technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adheres to tight deadlines and thrives under pressure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong strategic thinking skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Entrepreneurial mindset, a self-starter who can execute with limited guidance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Technical Account Manager

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is looking for a senior-level Business Analyst to provide business leaders with crucial insights and recommendations for improvement. This role is a key member of the Customer and Talent Analytics team. You will be assigned to support leaders across our Customer and Talent functions, with an initial focus on Talent Operations and its largest strategic initiatives. Are you passionate about using data to shape acquisition, retention, and segmentation strategies for both world-class clients and elite freelance talent? If so, we encourage you to apply! This person will use data, create and define metrics, measure performance, and develop reports. They will also build models, forecast outcomes, run experiments, and perform in-depth diagnostic analysis.</div><div><br></div><div>Ultimate success goes beyond data-related activities and delivers the “so what” that drives decisions and real business impact. It is imperative to fully understand the business function (processes, objectives, organization, performance drivers, barriers), and connect the dots between data analysis, business strategy, financial and operational effectiveness. We are looking for someone who is excited about seeing the bigger picture to make cross-functional connections in business processes, financial performance, and data. We expect that we not only answer the question asked, but also the question that was not. This Business Analyst needs to build positive relationships across the organization and have a “find a way” attitude.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Tableau reports, and write SQL scripts; and extract insights from these data activities to inform business decisions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Utilize your financial analysis skills to assess and make recommendations that drive profitable business decisions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Map business processes to their corresponding data flows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively identify and surface opportunities to improve efficiency, conversion, revenue generation, client and talent experience, operations, communication, systems &amp; tools, cash usage, etc.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with data analysts, data scientists, report developers, and business process owners to empower data-backed decision making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and drive data-backed strategies for the full client and talent lifecycle. This includes modeling our talent acquisition funnel, building customer segmentation models, analyzing drivers of retention, and identifying opportunities for cross-functional process improvements.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal, and quickly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams to learn the core of Toptal’s operations and capabilities, including Growth, Talent Operations, Enterprise, and SMB.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand the data generated through company operations and activities and where/how that data is stored–especially as it relates to our team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Obtain a basic understanding of the assigned business function and its operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assess the current state of performance metrics, reports, dashboards, models, and analyses used, and identify discrepancies and areas for improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin supporting the function leader with relevant insights and reports for bi-weekly leadership meetings.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a proficiency of data elements of the function and obtain a robust understanding of critical business processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain an understanding and ability to assess the drivers and impacts of business decisions on financial performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin identifying new opportunities to explore in the quest to improve performance continually while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to solve real business problems as a team that will move the needle on key performance metrics and financial performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help us align and standardize metric definitions across the company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Perform detailed root cause analysis to expose critical drivers of performance.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Inform significant strategic initiatives, goals, priorities, and performance indicators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become an expert both on business process and data flow, and assist in building a new outstanding business analytics function.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5+ years of experience in data analysis, analytics, or business intelligence is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>2+ years of experience within general consulting or an analytical operations function is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Both a strong background in math, science, finance, engineering, or statistics and deep business insight is required; advanced degrees and/or MBA are a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with BI tools (Tableau, Qlik, PowerBI, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in SQL; experience with R, Python, or MATLAB is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track record of linking data and analytics to business strategy, financial performance, and operations to drive real impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience developing analytical frameworks for strategic business problems, such as customer/user segmentation, lifetime value (LTV) modeling, churn analysis, or funnel conversion optimization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Working knowledge of probability and statistics, experience with process improvement is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to explain complex issues simply and intuitively, and willingness to challenge assumptions, communicate limitations, and flag blind spots.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Business Analyst, Revenue Analytics

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Toptal is looking for a senior-level Business Analyst to provide business leaders with crucial insights and recommendations for improvement. This role is a key member of the Customer and Talent Analytics team. You will be assigned to support leaders across our Customer and Talent functions, with an initial focus on Talent Operations and its largest strategic initiatives. Are you passionate about using data to shape acquisition, retention, and segmentation strategies for both world-class clients and elite freelance talent? If so, we encourage you to apply! This person will use data, create and define metrics, measure performance, and develop reports. They will also build models, forecast outcomes, run experiments, and perform in-depth diagnostic analysis.</div><div><br></div><div>Ultimate success goes beyond data-related activities and delivers the “so what” that drives decisions and real business impact. It is imperative to fully understand the business function (processes, objectives, organization, performance drivers, barriers), and connect the dots between data analysis, business strategy, financial and operational effectiveness. We are looking for someone who is excited about seeing the bigger picture to make cross-functional connections in business processes, financial performance, and data. We expect that we not only answer the question asked, but also the question that was not. This Business Analyst needs to build positive relationships across the organization and have a “find a way” attitude.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Tableau reports, and write SQL scripts; and extract insights from these data activities to inform business decisions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Utilize your financial analysis skills to assess and make recommendations that drive profitable business decisions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Map business processes to their corresponding data flows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactively identify and surface opportunities to improve efficiency, conversion, revenue generation, client and talent experience, operations, communication, systems &amp; tools, cash usage, etc.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work closely with data analysts, data scientists, report developers, and business process owners to empower data-backed decision making.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and drive data-backed strategies for the full client and talent lifecycle. This includes modeling our talent acquisition funnel, building customer segmentation models, analyzing drivers of retention, and identifying opportunities for cross-functional process improvements.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal, and quickly begin learning about Toptal’s history, culture, and vision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow key teams to learn the core of Toptal’s operations and capabilities, including Growth, Talent Operations, Enterprise, and SMB.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand the data generated through company operations and activities and where/how that data is stored–especially as it relates to our team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Obtain a basic understanding of the assigned business function and its operations.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assess the current state of performance metrics, reports, dashboards, models, and analyses used, and identify discrepancies and areas for improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin supporting the function leader with relevant insights and reports for bi-weekly leadership meetings.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a proficiency of data elements of the function and obtain a robust understanding of critical business processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain an understanding and ability to assess the drivers and impacts of business decisions on financial performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin identifying new opportunities to explore in the quest to improve performance continually while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to solve real business problems as a team that will move the needle on key performance metrics and financial performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help us align and standardize metric definitions across the company.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Perform detailed root cause analysis to expose critical drivers of performance.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Inform significant strategic initiatives, goals, priorities, and performance indicators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become an expert both on business process and data flow, and assist in building a new outstanding business analytics function.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>5+ years of experience in data analysis, analytics, or business intelligence is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>2+ years of experience within general consulting or an analytical operations function is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Both a strong background in math, science, finance, engineering, or statistics and deep business insight is required; advanced degrees and/or MBA are a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with BI tools (Tableau, Qlik, PowerBI, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proficiency in SQL; experience with R, Python, or MATLAB is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track record of linking data and analytics to business strategy, financial performance, and operations to drive real impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience developing analytical frameworks for strategic business problems, such as customer/user segmentation, lifetime value (LTV) modeling, churn analysis, or funnel conversion optimization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Working knowledge of probability and statistics, experience with process improvement is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to explain complex issues simply and intuitively, and willingness to challenge assumptions, communicate limitations, and flag blind spots.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div><div><i>For candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Business Analyst, Revenue Analytics - US-Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary</b></div><div><br></div><div>As the CEO of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

CEO, Professional Services

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the CEO of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services function—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

CEO, Professional Services - US-Based

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the Operations Director for a new venture within Toptal, you will work directly with the General Manager to drive the growth, structure, and operational excellence of a new business unit.</div><div><br></div><div>You will join a small, hands-on team building from the ground up. Your mindset should be that of a builder, not just an operator. You are someone who is willing to get into the details and solve problems from first principles. You will tackle complex challenges with creativity and precision, applying the analytical rigor of a management consultant while staying deeply involved in execution.</div><div>You will design the frameworks, processes, and playbooks that scale our operations and growth engine. At the same time, you will stay close to the work by executing, analyzing, and iterating quickly. This role is ideal for someone who wants to shape strategy and build the systems that bring it to life.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with the General Manager to drive strategic and operational initiatives across this new business unit.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead day-to-day operations, ensuring alignment between growth, customer success, and agent performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Customers (Demand): Oversee lead generation, screen and interview potential customers, onboard customers, and match them with agents.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Agents (Supply): Manage the agent network, including recruitment, training, onboarding, and ongoing evaluation.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and evolve the service model for customers and agents, incorporating data and feedback to improve performance.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop business collateral, case studies, and success stories that highlight customers’ impact and value proposition.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct performance analysis across customers, agents, and operational processes to identify opportunities for improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and scale a high-performing operations team as the business grows.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Design and refine processes that drive efficiency, accountability, and scalability across the organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Create presentations, memos, and strategy documents that communicate insights and recommendations clearly.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate cross-functionally with marketing, product, and partnerships teams to mobilize initiatives and ensure executional excellence.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s or MBA strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>4–8 years of professional experience, ideally in management consulting (MBB or top-tier), strategy, or operations roles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>1–3 years of experience in a startup or early-stage environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong analytical and problem-solving skills; highly proficient with spreadsheets and data analysis.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent verbal, written communication, and presentation skills — capable of structuring complex ideas and telling data-driven stories.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven experience managing clients and cross-functional stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to lead projects and teams, ensuring alignment and timely execution in dynamic environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Based in Latin America, with the ability to travel monthly to the US or Mexico.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>A builder’s mindset — resourceful, self-driven, and energized by solving hard problems with limited structure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to travel monthly to the US or Mexico for in-person sessions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Preferred background in social media management, digital marketing, or partnerships, with experience or familiarity with digital content platforms (YouTube, Instagram, TikTok, etc.).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Operations Director, New Business Unit

<div><b style="font-size: 13.5pt;">About Toptal</b></div><div><br></div><div>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue&nbsp;<b>and team members based around the globe</b>, Toptal is the&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://www.toptal.com/remote-work-playbook">world’s largest fully remote workforce</a>.</div><div><br></div><div>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</div><div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the CEO of AI Services, you will lead Toptal’s AI Services business which is one of the most innovative divisions of Toptal. Our AI Services combine world-class services in data annotation, forward-deployed engineering, enterprise AI transformation, and an integrated AI software development approach — all aimed at advancing the next generation of AI and intelligence for enterprises. These are just some of the areas that you will own within Toptal’s AI Services business.</div><div><br></div><div>Your mindset will be that of an engineer who will work to solve business and operational problems. There will be no problem large or small for you to solve yourself. You will be the chief architect and operator of our AI Services business, constructing frameworks that enhance the operational efficiency and push the limits as to what’s possible for AI Services. You will work to build and lead the full-scale execution of Toptal’s AI Services business—including all AI-related areas such as AI-driven businesses and AI Service offerings.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the AI frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all AI Service areas of Toptal. Acting as the business owner for all AI initiatives across Toptal, both internal and external, you’ll oversee the full AI ecosystem while collaborating closely with Product and Engineering to design and scale the systems that power our AI capabilities and client solutions. Working across a high-caliber leadership group, you will bring strong AI discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven Service offerings.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the AI Services teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level AI Services strategy and business objectives into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable AI Services processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute on strategic priorities and company-wide AI Services initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the AI Services organization to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across AI, Product, Engineering, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of AI Services initiatives, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s AI Services function.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align AI Services initiatives with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for AI Services, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve AI Services delivery consistency, system scalability, and client impact, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future AI Services needs and proactively adapt offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in AI Services-driven business initiatives and impact across Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and delivery scalability across all AI Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale AI Services processes and systems that support seamless AI Services delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent execution of AI Services strategy through a high-performing, aligned leadership team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s AI Services function as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained business impact.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure including technology process, to support anticipated AI Services growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Computer Science, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in scaling complex AI, technology or service organizations and multiple business units, ideally within technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service or AI-driven initiatives with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology, AI, or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across Product, Engineering, sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire AI organization.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

CEO, AI Services - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>We are seeking an Associate Marketing Operations Strategist to play a pivotal role in guiding Toptal’s marketing projects toward success. Working alongside the Marketing Operations team, you will collaborate with senior leaders in Marketing Strategy, Growth Product, Revenue, Creative, and Events to ensure marketing operations are directly aligned with business needs.</div><div><br></div><div>Your work will involve coordinating projects across product, brand, content, events, and creative operations, balancing analytical acumen with strong project management abilities. This position blends a comprehensive approach to both strategy and hands-on project management, requiring strong analytical skills, operational rigor, and a working knowledge of marketing principles. This dual role combines data and reporting (analysis, campaign reporting, library accuracy, workflow tracking) with operations enablement (project management, intake processes, creative requests, and campaign automation).</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Support lifecycle and campaign operations in SFMC and HubSpot (segmentation, QA, scheduling, tracking, and reporting).</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and review our operating frameworks (OKRs, RACIs, intake models).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Independently participate in and complete company-wide training sessions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet your team, colleagues from the broader Marketing team, managers, and key stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and familiarize with critical business tools and vendors.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Audit current boards, queues, and reporting to understand workflows and quality bars.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Write clear, structured creative briefs, coordinating with stakeholders and tracking execution through creative teams.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop an understanding of Toptal’s business and how its services and brand are marketed.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Maintain marketing libraries (success stories, testimonials, creative assets), ensuring accuracy and accessibility of data.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Facilitate seamless cross-functional communication and provide status updates on milestones and deliverables.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Contribute to the planning and execution of marketing automation campaigns in Salesforce Marketing, Cloud and HubSpot, including segmentation, QA, scheduling, and reporting. Exercise discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify opportunities to optimize processes, automate repetitive tasks, and improve workflow coordination across marketing.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish durable playbooks (briefing, intake, QA, post-mortems) and dashboards used by senior stakeholders.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Operate as a project manager on key projects for the marketing function under the guidance and strategy of project owners.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Own processes and execution for specific marketing channels, intaking requests from stakeholders, coordinating with creative/design teams, reviewing and finalizing work products, and launching them.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaborate with the Marketing Strategy team to help identify, scope, and address new growth opportunities and develop a broader marketing strategy.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Consult with other marketing leaders to help design new marketing processes and operations.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>2-4+ years of marketing operations, project management, campaign execution, or comparable experience.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are data-driven, comfortable with spreadsheets for reporting, analysis, audits, and projects. A working knowledge of Google Sheets/Excel is required, while experience with SQL or Power BI is preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You have hands-on experience with Salesforce Marketing Cloud and/or HubSpot, including segmentation, automation, QA, and reporting.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You have strong project management skills and the ability to document processes. Experience with project management tools, such as Asana, is preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You have supported creative workflows, including intake, briefs, and QA.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are process-oriented, ensuring activities are scalable, documented, and repeatable. You thrive on process improvement and can support the adoption of new tools and operations; familiarity with process modeling or AI-driven automation is a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are proactive and adaptable, thriving in fast-paced, changing environments while keeping projects on track.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You collaborate effectively across teams, building trust and alignment, and you adopt a growth mindset with a focus on continuous improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You have outstanding written and verbal communication skills, with impeccable grammar and a command of the English language. These skills are effectively utilized through collaboration tools like Slack and presentation tools like Slides.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Associate Marketing Operations Strategist

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As the Chief Operating Officer, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s talent services, professional services, and talent functions—including all areas to Talent-related services and all Professional Service-related areas such as all Delivery and Practice areas. You will also oversee Talent Operations, ensuring our talent supply is aligned, efficient, and scalable to effectively meet and balance client demand.</div><div><br></div><div>This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build and own the vision, strategy, and execution plan for Toptal’s services and talent functions—including all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Define the organizational structure and leadership model for the Services and Talent Operations teams, ensuring the right roles and capabilities are in place.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Translate high-level business and operational goals into detailed operational roadmaps for all areas of responsibility.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Establish scalable processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Oversee talent supply, matching, and resource planning in coordination with Services and Talent Operations to meet evolving client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner cross-functionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and company-wide initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive a high-performance culture across all functions and businesses, while ensuring Talent Operations is tightly aligned to support delivery excellence, scalability, and evolving business needs.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep dive into the Services organization and Talent Operations function to gain clarity on current structures, key initiatives, and challenges.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Meet key leaders and stakeholders across Services, Talent Operations, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct a comprehensive assessment of each service line and Talent Operations, including organizational structure, team capabilities, operational processes, and performance metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Engage with senior leaders and key stakeholders to validate your initial findings and gather input on critical challenges and growth opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin shaping a strategic operating model and execution framework tailored to the unique needs of Toptal’s Services and Talent Operations functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop a clear understanding of client expectations and feedback to align operational improvements with market demands.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin executing a detailed operational plan that aligns with Toptal’s strategic objectives for Services and Talent Operations, emphasizing scalability and efficiency.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deepen engagement with clients and internal stakeholders to anticipate future needs and proactively adapt service offerings.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve significant growth in gross revenue and pipeline volume across all Services.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Achieve consistent delivery of business goals through a high-performing, aligned leadership team across all service lines.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have positioned Toptal’s Services and Talent Operations as a core driver of competitive advantage through scalable operations, strong client delivery, and sustained revenue growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Scale the operational infrastructure to support anticipated growth, including technology and processes.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Champion innovation and continuous improvement initiatives that keep Toptal agile and ahead of market trends.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technology-driven environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven track record of successfully leading multi-service line operations with accountability for P&amp;L, growth, and operational excellence.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated ability to develop and execute scalable operational strategies that drive efficiency, client satisfaction, and sustainable growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience driving cross-functional collaboration and alignment across sales, marketing, delivery, and support functions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Willingness to travel to meet with clients, team members, and stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Chief Operating Officer - US-Based

<div><br></div><div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>Our Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by connecting with, and developing relationships with, potential customers and guiding prospective clients throughout the required sales stages. To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Sales Cycle Management: You will be the initial face of Toptal and supporting our clients through the required sales stages. As the first point of contact and the initial ‘face’ of Toptal for new clients, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls. You will be responsible for accurately articulating the benefit of Toptal to potential clients in these calls and managing deal cycles from discovery through close.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Client Experience: Clients are at the heart of everything we do. You will be responsible for executing upon a customer-centric approach across all of your customer interactions during pre-defined working hours. You will build rapport with our prospective clients, which will require researching clients before outreach and staying on top of industry trends and Toptal competitors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our team members, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become acquainted with the cross-functional teams you will work with to close new business.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program, including mock calls and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to accurately articulate Toptal’s value proposition and process.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to speak to incoming leads, understand the clients’ needs, overcome any objections, present the value proposition of Toptal, and close leads that are a good fit for Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work alongside the various business units to ensure your prospects are progressing through the funnel.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin closing new business, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be fully ramped up and integrated into the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete additional vertical-specific training.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Possess a healthy pipeline of prospects that are working through your funnel.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exhibit a successful track record of hitting sales goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify process improvement areas to help increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to implement sales best practices for client interactions and follow-up.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Begin to mentor new members of the team, helping them learn about Toptal, our model, and pass along standard methodologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a productive, collaborative, and consistent contributor to the team.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>The ideal candidate has 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Software or tech-related sales experience and education are a plus.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be attentive to client needs. You will be required to be fully available during your working hours to take client calls.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You are client-centric. You will be working with prospective clients daily, uncovering and resolving clients’ issues through value-based selling.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus uncapped commission and want our Client Advisors to make the most out of it!</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You’re a “learn-it-all.” We are looking for someone who is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders. Even as an individual contributor, you seek to share and gain knowledge from those around you.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to collaborate effectively with your team members.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Outstanding written and verbal communication skills.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work and thrive in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. We move quickly, so having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Client Sales Representative

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As Director of M&amp;A, you will lead the identification, assessment, and execution of acquisition opportunities that align with Toptal’s strategic growth objectives—particularly in the talent, IT services, and tech product ecosystems. You will be directly responsible for sourcing and initiating M&amp;A discussions, owning deal execution, and supporting post-acquisition integration and performance tracking.</div><div><br></div><div>This role requires a strong operator who can manage multiple concurrent deals under time pressure, balance strategic thinking with hands-on execution, and clearly communicate complex deal theses to C-level stakeholders. You’ll work cross-functionally with Legal, Finance, Product, Engineering, People, and others to evaluate opportunities and build scalable diligence and integration frameworks.</div><div><br></div><div>This is a remote position. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to support the M&amp;A team in identifying strategic acquisition targets that align with our long-term vision. This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth.</div><div><br></div><div><b>Origination &amp; Sourcing</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Identify and proactively reach out to small business owners and founders in the talent, IT services, and adjacent sectors to build a high-quality acquisition pipeline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop and test creative sourcing approaches to uncover actionable, proprietary opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Represent Toptal in founder conversations, demonstrating empathy, professionalism, and strategic insight.</div><div><br></div><div><b>Deal Execution</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead commercial, financial, and operational diligence in collaboration with cross-functional partners.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Develop compelling deal theses and valuation models tailored to each opportunity.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Negotiate deal terms and structure, working closely with internal and external legal counsel.</div><div><br></div><div><b>Executive Engagement</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Present and defend deal rationale, strategic fit, and risks to senior executives including the CEO.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Clearly communicate trade-offs and integration implications of each transaction.</div><div><br></div><div><b>Integration &amp; Monitoring</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with functional leads to build and oversee execution of integration plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Track post-close performance of acquired companies, escalate risks early, and drive accountability. Team Development &amp; Best Practices</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Help codify Toptal’s M&amp;A playbook and continuously refine sourcing, diligence, and integration frameworks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Mentor junior team members and champion a culture of excellence, urgency, and ownership.</div><div>&nbsp;</div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Gain a comprehensive understanding of Toptal’s go-to-market strategies to effectively guide M&amp;A initiatives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Lead efforts to conduct in-depth market research to identify and evaluate potential acquisition targets that align with Toptal’s strategic goals. *Cultivate strong relationships with team members across various departments to support ongoing research and outreach efforts.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue building Toptal’s proprietary deal pipeline.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Initiate contact with promising acquisition targets, gauging their interest in potential partnerships or acquisitions.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Advance ongoing deals across the M&amp;A pipeline, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrate progress by contributing to the growth of the acquisition pipeline and starting to see the impact of your efforts on Toptal’s strategic goals.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have successfully executed multiple acquisitions or partnerships that align with the company’s long-term goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Expand your influence within the company by continuously refining and executing your strategies, leading to measurable improvements in pipeline volume and gross revenue.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling your efforts by optimizing processes, tools, and collaboration with other departments to drive sustained growth and success.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of relevant experience in M&amp;A, corporate development, investment banking, or private equity; experience with tech services or product-based acquisitions strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success sourcing and closing small-cap, founder-led deals, particularly in talent marketplaces, IT services, or product-led companies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience initiating and managing founder outreach, including cold engagement and relationship development.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong comfort juggling multiple engagements simultaneously and managing execution under time pressure.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hands-on experience with post-acquisition integration and performance monitoring.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proven ability to present and defend deals to C-level leadership and boards.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Deep understanding of valuation, deal structuring, and strategic fit analysis.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Comfortable with ambiguity and able to move fast in a lean, high-accountability environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exceptional modeling skills in Excel and ability to use Google Sheets.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Relentless attention to detail and a bias for action.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div>&nbsp;</div>

Director, Mergers & Acquisitions

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div>As an Enterprise Sales Development Representative (SDR), you will drive business growth by identifying opportunities with target clients. You’ll play a pivotal role in identifying potential customers, generating new business opportunities, and providing support to both customers and our team. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team. If you’re a self-motivated individual with a passion for sales, we encourage you to join our team!</div><div><br></div><div>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Sales:</b>&nbsp;Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Toptal clients and win new business. Lead client conversations, presenting Toptal’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Begin the Relationship:</b>&nbsp;Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities. You will enthusiastically explain Toptal’s vision, pinpoint opportunities, and generate interest.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Client and Industry Knowledge:</b>&nbsp;Clients are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Collaborate with Team Members:</b>&nbsp;You will collaborate with your team and Sales Executives to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b>Growth and Development:</b>&nbsp;Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role and at Toptal. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with cross-functional teams to understand how you can utilize our incredible global team to build client relationships and drive success.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the breadth of Toptal’s impact on the world’s largest companies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Grasp the importance of the SDR function to the success of Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our sales method and our selling process to set you up for success.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Complete our personalized sales training program with mock calls, cold calls, and role-play scenarios.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to use <a rel="noopener noreferrer" class="postings-link" href="http://Salesforce.com">Salesforce.com</a> (our CRM) and other SaaS outreach tools (ZoomInfo, SalesLoft, LinkedIn Sales Navigator).</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Integrate into your pod, partner with Enterprise Sales Executives and Client Partners, and begin targeting strategic accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn the process for outreach, including calling, emailing, and LinkedIn messaging. Implement an outreach process and hit 1-month objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to analyze industry drivers, business problems, and target buyers.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become fully ramped on the SDR team, attaining your metrics, which include calls, emails, and other sales activities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Exercising discretion and independent judgment, uncover new opportunities within existing accounts and target accounts that result in revenue-generating engagements for Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Hit call/email quotas and fully ramped objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become proficient in using our SaaS tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn how to maintain excellent data integrity in <a rel="noopener noreferrer" class="postings-link" href="http://Salesforce.com">Salesforce.com</a>.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continuously hit fully ramped quotas and objectives.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Assist with training and onboarding new SDRs.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Build new and existing client relationships, expand Toptal’s partnerships, and continue to execute account plans.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Suggest, implement, and experiment with new lead and demand generation activities.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have built a portfolio of net new accounts from the strategic account list.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become a mentor to new members of the team, helping them learn about Toptal, our model, and how proper sales development practices can improve relationships and increase revenue.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>1-3 years of experience as an Enterprise SDR.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Knowledgeable. Broad understanding of business challenges encountered by Enterprise clients.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Critical thinking. Critically think through the challenges clients face to create new opportunities.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Perseverance. Be relentless and push towards your goal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Passion. Enthusiasm and ambition to succeed in this role, as it can be difficult if you hate rejection.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Curiosity. A desire to understand people, their problems, their companies, and their industries.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conscientiousness. We’re not doing a simple SaaS sale, so discussions may get technical. Understanding sophisticated issues and explaining them to clients is important.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Motivated. Be highly motivated and continuously strive for personal and professional improvement.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Resourceful. Think about target accounts as your own business - we want self-starters who are passionate about hunting for new accounts, and who thrive with the freedom and accountability of leading their portion of the business.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Proactive. Understand our mission and do the work required to drive us to that goal, by following a process and being creative.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Communication. You must exhibit outstanding written and verbal communication skills. Communication is the lifeblood of both internal and external relationships. Demonstrate excellent communication in all forms, across a wide variety of personality types, roles, and geographies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Team. Nothing we do is done in isolation. Success depends on your ability to work as a team both within Toptal and within your client accounts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. Exhibit ownership of accounts, successes, and failures.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Problem Solver. Life throws in minor challenges beyond the primary problems this role is meant to solve. You must have the ability to take those in stride and persist despite setbacks.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritization. The nature of this role requires that you understand the priorities and timelines associated with each of your accounts and execute appropriately with those in mind.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13.5pt;">Essential Job Functions</b></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div><div><i>This position receives a base salary and is also eligible to earn monthly commissions based on sales development results. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</i></div><div><i>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</i></div><div>&nbsp;</div>

Enterprise Sales Development Representative - US-Based

<div><b style="font-size: 13.5pt;">Job Summary:</b></div><div><br></div><div>As General Manager, Management Consulting, you will be responsible for building and scaling a new, high-impact business line. This senior leadership role requires a rare combination of strategic vision, commercial acumen, and hands-on execution. You will be accountable for defining and executing the overall Management Consulting strategy, leading the effort to identify market opportunities, define a compelling value proposition, and build the operational foundation needed to launch and grow a high-performing Management Consulting offering from the ground up.</div><div><br></div><div>In this role, you will be expected to navigate the dynamics of a fast-paced, matrixed organization, while ensuring executive alignment, securing stakeholder buy-in, and rallying cross-functional teams around a shared set of goals. Your ability to clearly communicate your vision, define a go-to-market strategy, and lead through ambiguity will be critical to building momentum and achieving lasting impact.</div><div><br></div><div>This role is both strategic and executional. You’ll play a direct role in shaping client solutions, engaging with both new and existing clients, and partnering closely with Sales, Marketing, Finance, Talent Operations, and Delivery to ensure the offering is scalable, profitable, and aligned with client needs.</div><div><br></div><div>The ideal candidate brings deep consulting expertise, a proven track record of launching or scaling services, and the humility to lead by doing. If you’re energized by the opportunity to build something from the ground up and are committed to delivering lasting client impact, this is a unique opportunity to help shape the next chapter of Toptal’s growth.</div><div><br></div><div>This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</div><div><br></div><div><b style="font-size: 13.5pt;">Responsibilities:</b></div><div><br></div><div><i>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</i></div><div><br></div><div>Your primary objective will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&amp;L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.</div><div><br></div><div>As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.</div><div><br></div><div>Critical for success is your ability to work both on the front-lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.</div><div><br></div><div>This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.</div><div><br></div><div><b style="font-size: 13pt;">In the first week, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Onboard and integrate into Toptal.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Learn Toptal’s business model, our value proposition, and our story.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.</div><div><br></div><div><b style="font-size: 13pt;">In the first month, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Conduct market and industry research, identifying opportunities and form your hypothesis for business positioning.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with the initial team to guide and build your GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.</div><div><br></div><div><b style="font-size: 13pt;">In the first three months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Partner with Marketing and Talent Operations to develop a robust launch strategy, ensuring all aspects follow Toptal’s launch playbook and best practices.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work with Sales Leadership to work collaboratively with account teams during both client pursuits and delivery.</div><div><br></div><div><b style="font-size: 13pt;">In the first six months, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have executed the first stages of your GTM strategy and shown material growth in gross revenue and pipeline volume.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Become deeply embedded in the Integrated Customer Framework for both SMB and Enterprise clients, participating in account planning exercises and industry events.</div><div><br></div><div><b style="font-size: 13pt;">In the first year, expect to:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Have broadened Toptal’s reach into key industry and subsectors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Continue scaling the infrastructure required for execution, including the optimization of people, processes, and systems.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business and sales KPIs.</div><div><br></div><div><b style="font-size: 13.5pt;">Qualifications and Job Requirements:</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>3+ years managing a business specifically with P&amp;L ownership.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must be deeply connected within the HLS industry, with an established, active network of relevant and influential stakeholders.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience working in a professional services organization, driving business growth.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience at a technology or hyper-growth company is strongly preferred.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) is preferred but not required.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Refined relationship development &amp; leadership skills with a proven track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Experience establishing high-impact, revenue-generating commercial relationships.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Strong command over a P&amp;L and financial metrics.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire team.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Quality. You take pride in everything you deliver as a reflection of yourself.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</div><div><br></div><div><b style="font-size: 13pt;">Essential Job Functions</b></div><div><br></div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Regularly and reliably attend scheduled virtual team meetings on camera.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Work independently with minimal supervision.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Use all required digital collaboration tools.</div><div><span style="font-size: 10pt;">·</span><span style="font-size: 7pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Prioritize and self-manage workflows and deadlines.</div><div><br></div><div><b style="font-size: 13.5pt;">US FLSA Classification: Full-Time/Exempt</b></div><div>&nbsp;</div>

Director, Sales Operations - US-Based

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