User Researcher - Personalization

We’re looking for a User Researcher to join the Personalization Design team at Spotify, a multidisciplinary group building some of the world’s most loved audio experiences, including Discover Weekly, AI DJ, and Prompted Playlist. We design how listeners discover, explore, and connect with music, podcasts, and audiobooks, shaping experiences that feel personal, playful, and deeply intuitive at global scale.

In this role, you’ll lead survey-driven and qualitative research that informs feature development, experimentation, and ongoing measurement. You’ll design and evolve survey frameworks that support A/B testing, pre/post analysis, and continuous sentiment tracking, while also conducting qualitative work to iteratively advise feature development. Your work will contribute to the direction and execution of personalized and AI-driven experiences. You’ll partner closely with Design, Product, Data Science and Engineering, and collaborate with senior researchers on more complex initiatives.

We’re looking for someone who is AI proficient — with a strong and nuanced grasp of how AI can be evaluated within product experiences and thoughtfully applied within research practice. You’re confident crafting scalable research systems, comfortable navigating ambiguity, and motivated by helping teams build intelligent experiences that feel intuitive, credible, and distinctly Spotify.