Data Engineer - Customer Service Platform

London, GB

Posted on Mar 18, 2026

Full TimeMid LevelHybridEngineering

Job Description

Spotify’s Subscriptions Mission focuses on converting listeners into lifelong subscribers by delivering seamless, valuable experiences across pricing, packaging, and customer journeys. We build the systems and tools that power acquisition, retention, and overall subscription growth at scale.

The Customer Service Platform (CSP) organization builds the tools and infrastructure that power Spotify's customer support operations. Within CSP, the Rock Solid team focuses on reliable, scalable data systems that enable advisors to support hundreds of thousands of users every day.

About Spotify

Spotify Technology S.A., together with its subsidiaries, provides audio streaming services worldwide. It operates through Premium and Ad-Supported segments. The Premium segment offers unlimited online and offline streaming access to its catalog of music and podcasts without commercial breaks to its subscribers. The Ad-Supported segment provides on-demand online access to its catalog of music and unlimited online access to the catalog of podcasts to its subscribers on their computers, tablets,...

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Hybrid

Department

Engineering

Posted

on Mar 18, 2026

About

Job Link

jobs.lever.co

Financials

Type

public

Annual Revenue

$10B+

Market Cap

$15B+

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