SmartRent is a technology company that specializes in smart home automation solutions. With a focus on creating innovative products for property managers and residents, SmartRent's cutting-edge technology is revolutionizing the residential rental industry.

Director, Digital Marketing (Website Strategy and Marketing Operations)

National Sales Director (New York / Northeast)

Surveyor II

National Sales Director

Executive Administrative Assistant

Client Project Manager I

Senior National Account Manager

Director, Corporate Communications

Manager, Collections

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description SmartRent is looking for Customer Service Representatives to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You’ll play a crucial role in maintaining our friendly and personal rapport with our customers while our company scales in size. Responsibilities Answering calls from our customers and identifying initial issues. Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools. Identifying and tasking issues which require involvement from our Engineering team. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base. Required Qualifications Prior customer service experience. Excellent written and verbal communication skills. An excellent work ethic and attention to detail. Ability to multitask and handle customer issues over the phone, chat, email, and messaging. Preferred Qualifications Prior experience taking calls directly from customers in a technical support capacity. Experience with support ticket systems (we use Zendesk). Knowledge of Enterprise Hardware/Software or SaaS Solutions. Knowledge of Smart home devices and how to troubleshoot them. Bilingual (Spanish) is a big plus. NOTE: Must be willing to work in our Scottsdale, AZ headquarters. We have a hybrid work environment and expect our team members to be in-office 3 days a week, 2 days working from home. After the training period, you'll be given an 8-hour shift between the hours of 6:00am-6:00pm MST Monday-Friday. SmartRent offers a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills. The estimated pay range for this role is currently $17.50-$19.00 per hour. This range reflects base pay only and does not take into consideration bonus payments, benefits or retirement contributions which full-time employees are eligible for as well. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Customer Service Representative I

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader New York / Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 4+ years of experience as an enterprise B2B complex SaaS sales professional (land and expand). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (East)

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 4+ years of experience as an enterprise B2B complex SaaS sales professional (land and expand). Proven ability to close complex SaaS contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (West)

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for Customer Service Representatives to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You’ll play a crucial role in maintaining our friendly and personal rapport with our customers while our company scales in size. Responsibilities Answering calls from our customers and identifying initial issues. Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools. Identifying and tasking issues which require involvement from our Engineering team. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base. Required Qualifications Prior customer service experience. Excellent written and verbal communication skills. An excellent work ethic and attention to detail. Ability to multitask and handle customer issues over the phone, chat, email, and messaging. Preferred Qualifications Prior experience taking calls directly from customers in a technical support capacity. Experience with support ticket systems (we use Intercom). Knowledge of Enterprise Hardware/Software or SaaS Solutions. Knowledge of Smart home devices and how to troubleshoot them. Bilingual (Spanish) is a big plus. NOTE: Must be willing to work in our North Phoenix, AZ headquarters. We have a hybrid work environment and expect our team members to be in-office 3 days a week, 2 days working from home. After the training period, you'll be given an 8-hour shift between the hours of 6:00am-6:00pm MST Monday-Friday. SmartRent offers a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills. The estimated pay range for this role is currently $17.50-$19.00 per hour. This range reflects base pay only and does not take into consideration bonus payments, benefits or retirement contributions which full-time employees are eligible for as well. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for a Vice President of Sales to lead a team of National Sales Directors responsible for driving growth across defined U.S. territories. This person will play a key role in shaping SmartRent’s go-to-market strategy, mentoring a geographically dispersed sales team, and accelerating revenue in both new and existing customer accounts. We’re looking for a hands-on, data-driven sales leader who can balance strategic planning with in-the-trenches execution. The ideal candidate has experience managing high-growth sales teams, navigating long sales cycles, and selling SaaS and IoT solutions — ideally within the real estate or proptech ecosystem. Responsibilities Lead, manage, and mentor a team of National Sales Directors overseeing regional territories across the U.S. Drive execution of SmartRent’s go-to-market strategy, ensuring alignment with corporate growth targets and revenue objectives. Actively engage in key customer pursuits, including executive-level conversations, deal structuring, and contract negotiations. Develop and implement sales strategies to expand our footprint within multifamily, single-family, and student housing verticals. Partner closely with Product, Marketing, Customer Success, and Revenue Operations to align on pipeline generation, lead quality, and customer lifecycle strategy. Own accurate forecasting, pipeline management, and sales reporting using Salesforce and related tools. Establish a culture of accountability, transparency, and continuous learning across the sales organization. Serve as a voice of the customer, relaying key insights and market feedback to internal teams. Required Qualifications 5+ years of sales leadership experience, including managing regional or national sales leaders. Experience in B2B SaaS and/or IoT sales with a track record of exceeding revenue targets. Strong understanding of enterprise sales motions and long-cycle deal management. Proven ability to mentor, develop, and retain high-performing sales talent. Comfortable working in a fast-paced, high-growth public company environment. Excellent communicator and cross-functional collaborator with executive presence Willingness to travel regularly to support regional sales leaders and attend customer meetings. Ability to travel 30–50% to support regional teams, attend customer meetings, and participate in key industry events. Preferred Qualifications Experience in the proptech industry or selling into real estate (multifamily, single-family, or student housing). Background in both scaling startups and operating within more mature, public companies. Familiarity with Salesforce, Gong, and Zoominfo. We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

VIce President of Sales, West

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description The Account Management team at SmartRent engages and maintains relationships with our key clients, identifies expansion opportunities within each assigned portfolio, and assists with client onboarding. You will collaborate cross-functionally with other internal stakeholders to ensure a smooth rollout of SmartRent’s products and services, and overall customer satisfaction. In this position, you will report to one of our Directors of Account Management. Responsibilities Lead client onboarding calls at the corporate level which includes; guide clients through our onboarding process, educate clients on specific product use-cases, successfully de-escalate client concerns, and identify potential expansion opportunities to drive additional revenue. Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Work collaboratively with Sales and Marketing team members on expansion and renewal opportunities to promote client retention within your assigned portfolio. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal Operations teams to ensure a timely and successful implementation of SmartRent’s products and services. Identify areas of improvement within our processes/systems by adding your own suggestions to improve efficiencies. Perform other duties as required. Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.) Experience in a role where success is measured on client retention and&nbsp; being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Account Manager

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a Client Project Manager at SmartRent, you'll be the primary contact for residents and property management throughout our product installation process. Your role involves setting clear expectations for the upcoming implementation, addressing any inquiries or issues that may arise, and ensuring projects stay on schedule. Collaboration with various teams within the company will be key to successfully managing projects and meeting client requirements. In this role, we're seeking a motivated and proactive individual to join our team. The ideal candidate will have a passion for project management, thrive in a dynamic environment, and exhibit keen attention to detail throughout all project phases, from pre-installation planning to post-installation follow-up. This role requires exceptional organizational skills to keep projects on track and meet deadlines, coupled with a commitment to continuous learning and staying current with industry trends. If you're ready to make a difference and embrace the challenges of this role, we want to hear from you! &nbsp; Responsibilities Oversee multiple projects and maintain regular communication with clients regarding the installation process and the comprehensive implementation of SmartRent’s solutions. Have regular conversations with clients to understand any pain points and what will make their SmartRent experience successful. Prioritize and address client needs and requests on an ongoing basis. Collaborate with the Field team to coordinate project scheduling needs proactively. Internal collaboration with Sales, Account Management, Field Managers, Support, Product, and Engineering teams - you will be the voice of the external stakeholders. Identify and task issues that require involvement from Engineering, General Contractors, and internal teams like Billing or Sales. Lead community presentations to educate residents/staff on SmartRent’s technological offerings and Implementation. Train local staff on basic troubleshooting, maintenance, and upkeep of SmartRent products/software as needed. Manage all order modifications, replacements, and returns Manage/coordinate any field returns. Efficiently manage emails and calendars, including prioritizing messages, scheduling, and coordinating meetings. Abide by company SLA standards. &nbsp; Required Qualifications At least 2 years of experience in a customer-facing environment. At least 1 year of experience in project management or similar role. Experience with a CRM or project management solution (Salesforce, Jira, and Zendesk preferred). Must be tech savvy and computer literate, including proficiency in using Google Suite. Excellent written and verbal communication skills. Enthusiasm, patience, and multitasking skills are required to handle multiple client requests effectively. An analytical mindset with a passion for problem-solving. Experience with and a skill for de-escalating situations. An excellent work ethic and self-motivation. Time management and organizational skills. High attention to detail and process-oriented. The ability to write about technical subjects clearly and in an engaging style. A passion to grow &amp; learn. Willingness and ability to travel up to 10% (including overnight stays) to client sites if needed. &nbsp; Preferred Qualifications Experience in Property Management or Multi-Family housing. Technical understanding of how smart home devices work and how to install them. Hands-on experience with training new customers on software or physical products. Hands-on experience with software implementation while supporting customers using an Enterprise Hardware/Software or SaaS Solutions. Being adaptable to change and having previous experience in a fast-paced environment. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 7+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (Massachusetts)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (West). Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 5+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (Midwest or West Coast)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader New York / Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 7+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. Base Pay: $130,000/year, plus commission #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (New York)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader New York / Northeast territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 7+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

National Sales Director (Northeast)

National Sales Director (Pennsylvania)

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description Connect with us for future opportunities. We're not currently hiring for this position, but we're always excited to meet and build relationships with talented professionals. If this role sounds like a great fit, we encourage you to apply. The Strategic Account Director will work with our strategic customers as the primary account contact for the partners’ corporate contacts. They are responsible for high value activities such as managing daily requests from these customers, providing top tier customer service to ensure retention, and expanding the account by cross selling additional products and services.&nbsp; The Strategic Account Director will manage a book of business consisting of up to five strategic accounts. Their daily activities will include frequent customer communication, contract creation, salesforce documentation and acting as the liaison between their customers and cross functional teams at SmartRent (ie: Billing, Product, Installation, etc)&nbsp; This is a quota-carrying, hybrid account manager/sales role that requires responsiveness, problem solving, attention to detail and a commercial mentality. Responsibilities Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process and progress. Evaluate customer portfolios and recommend additional products and services to increase the revenue contribution of strategic customers while ensuring retention and customer satisfaction. Manage Proposal Process through Contract delivery for new communities and additional services ensuring accuracy and timely execution. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Maintain a deep understanding of SmartRent’s sales processes and CRM functionalities, including managing leads, accounts, contacts, opportunities, and contracts. Interpret requests, analyze results and provide support that aligns with customer contracts. Use internal tools to understand requests and make key changes that will meet the needs of all the customers and colleagues. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal teams to ensure a timely and successful implementation of SmartRent’s products and services. Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience. Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.). Experience in a role where success is measured on client retention/growth and being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Strategic Account Director

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description SmartRent is looking for a Vice President of Sales to lead a team of National Sales Directors responsible for driving growth across defined U.S. territories. This person will play a key role in shaping SmartRent’s go-to-market strategy, mentoring a geographically dispersed sales team, and accelerating revenue in both new and existing customer accounts. We’re looking for a hands-on, data-driven sales leader who can balance strategic planning with in-the-trenches execution. The ideal candidate has experience managing high-growth sales teams, navigating long sales cycles, and selling SaaS and IoT solutions — ideally within the real estate or proptech ecosystem. Responsibilities Lead, manage, and mentor a team of National Sales Directors overseeing regional territories across the U.S. Drive execution of SmartRent’s go-to-market strategy, ensuring alignment with corporate growth targets and revenue objectives. Actively engage in key customer pursuits, including executive-level conversations, deal structuring, and contract negotiations. Develop and implement sales strategies to expand our footprint within multifamily, single-family, and student housing verticals. Partner closely with Product, Marketing, Customer Success, and Revenue Operations to align on pipeline generation, lead quality, and customer lifecycle strategy. Own accurate forecasting, pipeline management, and sales reporting using Salesforce and related tools. Establish a culture of accountability, transparency, and continuous learning across the sales organization. Serve as a voice of the customer, relaying key insights and market feedback to internal teams. Required Qualifications 5+ years of sales leadership experience, including managing regional or national sales leaders. Experience in B2B SaaS and/or IoT sales with a track record of exceeding revenue targets. Strong understanding of enterprise sales motions and long-cycle deal management. Proven ability to mentor, develop, and retain high-performing sales talent. Comfortable working in a fast-paced, high-growth public company environment. Excellent communicator and cross-functional collaborator with executive presence Willingness to travel regularly to support regional sales leaders and attend customer meetings. Ability to travel 30–50% to support regional teams, attend customer meetings, and participate in key industry events. Preferred Qualifications Experience in the proptech industry or selling into real estate (multifamily, single-family, or student housing). Background in both scaling startups and operating within more mature, public companies. Familiarity with Salesforce, Gong, and Zoominfo. #LI-Remote &nbsp; We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Vice President, Sales

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Account Management team at SmartRent engages and maintains relationships with our key clients, identifies expansion opportunities within each assigned portfolio, and assists with client onboarding. You will collaborate cross-functionally with other internal stakeholders to ensure a smooth rollout of SmartRent’s products and services, and overall customer satisfaction. In this position, you will report to one of our Directors of Account Management. *considering candidates outside of Arizona* Responsibilities Lead client onboarding calls at the corporate level which includes; guide clients through our onboarding process, educate clients on specific product use-cases, successfully de-escalate client concerns, and identify potential expansion opportunities to drive additional revenue. Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Work collaboratively with Sales and Marketing team members on expansion and renewal opportunities to promote client retention within your assigned portfolio. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal Operations teams to ensure a timely and successful implementation of SmartRent’s products and services. Identify areas of improvement within our processes/systems by adding your own suggestions to improve efficiencies. Perform other duties as required. Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.) Experience in a role where success is measured on client retention and&nbsp; being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for a high-performing Enterprise Sales Director to own and grow a portfolio of 4–5 high-potential clients. These accounts represent massive growth opportunities through property and product expansion. Your job isn’t just to sell, it’s to become a trusted partner to your accounts, deeply understand their organizational structure and roadmap, and expand our footprint with these accounts from ~15% adoption to 75%+. This role requires exceptional enterprise sales acumen, strategic thinking, and a highly collaborative, cross-functional mindset. Responsibilities Own 4–5 highly strategic, national accounts with a mandate to drive deep, multi-phase growth Build and execute comprehensive account strategies that align with each customer's portfolio roadmap, operational goals, and investment timelines Engage and build relationships with senior decision-makers and cross-functional stakeholders Drive significant expansion revenue by deeply embedding SmartRent’s platform into property operations Partner closely with internal teams including Product, Customer Success, Solutions Engineering, Finance and Marketing to deliver customized strategies and enterprise-level experiences Lead multi-threaded pursuits across business units and regional portfolios Identify and influence internal blockers to growth and work cross-functionally to remove them Serve as a strategic thought partner to the customer Required Qualifications 7–10+ years of experience in enterprise B2B sales 5 years experience managing large, complex accounts with multiple stakeholders and business units Proven success growing under-penetrated accounts into enterprise-wide, multi-product relationships Ability to build trusted relationships with all levels of the organization in addition to C-level and VP-level executives Excellent communication, presentation, and executive briefing skills Experience in PropTech, complex SaaS/platform or real estate technology required and IoT is strongly preferred Highly collaborative, thrives in a cross-functional, fast-moving environment Salesforce, Gong, ZoomInfo, and account planning frameworks Strong data literacy, able to build and defend business cases, value realization, and ROI Preferred Qualifications Account-based marketing experience a plus &nbsp; #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Enterprise Sales Director

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Strategic Account Director will work with our strategic customers as the primary account contact for the partners’ corporate contacts. They are responsible for high value activities such as managing daily requests from these customers, providing top tier customer service to ensure retention, and expanding the account by cross selling additional products and services.&nbsp; The Strategic Account Director will manage a book of business consisting of up to five strategic accounts. Their daily activities will include frequent customer communication, contract creation, salesforce documentation and acting as the liaison between their customers and cross functional teams at SmartRent (ie: Billing, Product, Installation, etc)&nbsp; This is a quota-carrying, hybrid account manager/sales role that requires responsiveness, problem solving, attention to detail and a commercial mentality. Responsibilities Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process and progress. Evaluate customer portfolios and recommend additional products and services to increase the revenue contribution of strategic customers while ensuring retention and customer satisfaction. Manage Proposal Process through Contract delivery for new communities and additional services ensuring accuracy and timely execution. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Maintain a deep understanding of SmartRent’s sales processes and CRM functionalities, including managing leads, accounts, contacts, opportunities, and contracts. Interpret requests, analyze results and provide support that aligns with customer contracts. Use internal tools to understand requests and make key changes that will meet the needs of all the customers and colleagues. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal teams to ensure a timely and successful implementation of SmartRent’s products and services. Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience. Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.). Experience in a role where success is measured on client retention/growth and being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description SmartRent is looking for Client Support Representative to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You’ll play a crucial role in maintaining our friendly and professional rapport with our customers while our company scales in size. We can offer a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills. Responsibilities Answering inquiries from our customers across multiple channels and identifying initial issues. Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools. Identifying and tasking issues which require involvement from our Engineering team. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base. Required Qualifications Looking for somebody holding minimum of 0-3 years of International contact centre experience. Excellent written and verbal communication skills. An excellent work ethic and attention to detail. Ability to multitask and handle customer issues over the phone, chat, email, and messaging.&nbsp; Willingness to work in any shift hours to provide time-based coverage to our customers; rotational shifts. (On-site). Preferred Qualifications Prior experience in handling inquiries directly from customers in a technical support capacity. Experience with support ticket systems . Knowledge of Enterprise Hardware/Software or SaaS Solutions. Knowledge of Smart home devices and how to troubleshoot them. Bilingual (Spanish) is a big plus. #LI-Onsite&nbsp; &nbsp; We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Customer Support Representative-1

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.Job Description We operate at an exciting crossroads of physical hardware and software, seamlessly connecting devices like locks and thermostats with applications for property staff — in single-family and multifamily settings — and the residents themselves. The SmartOps Server team oversees data management for various applications serving both property management and resident needs. We are dedicated to maintaining, integrating, and expanding innovative, secure, and user-friendly solutions tailored to property and regional managers and residents. Our goal is to enhance property maintenance and management efficiency while driving improved asset performance. Responsibilities General Responsibilities Across Teams: Led design and development of full-stack software applications (frontend, backend, APIs) aligned with your team’s focus (e.g., IoT integration, mobile apps, UI/UX optimization). Collaborate with stakeholders to translate requirements into functionality for your team’s product domain. Write unit tests for frontend components and backend modules specific to your team’s tech stack. Build server-side services that are elastically scalable, secure, and backward/forward compatible to support your team’s hardware/software ecosystem. Develop responsive interfaces optimized for your team’s users (property staff, residents, installers). Ensure solutions are deployable, operable, and secure by default within your team’s scope. Perform other duties as required. General Responsibilities Across Teams: Contribute to the architecture of new system and the improvement of existing systems. Design, create, and update functionality for the tools, systems, software, and sites that support our property managers. Collaborate with internal teams (CS, engineering, QA, Product, DevOps, HR, etc.) and external parties to help define project requirements and deliverables. Troubleshoot, debug, and optimize performance issues in complex systems. Mentor junior engineers, conduct code reviews, and promote best practices. Required Qualifications Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field (in lieu of degree, equivalent related work experience). 6+ years of professional experience in standard backend technologies, preferring Ruby on Rails experience and familiarity with NoSQL databases. 6+ years of experience building robust, secure, available, optimized and scalable solutions for web services, micro-services and background processors. Experience in designing, implementing, and maintaining the Backend web services, micro-services and pipelines. Solid understanding of software design principles, object-oriented programming and design patterns. Solid understanding of databases, table, and indexes (NoSQL is a plus, Postgres is a plus). Experience with cloud platforms (AWS, Azure, Google, etc). Excellent written and verbal communication skills.Strong attention to detail. Understanding of the SDLC (software development life cycle). Passionate about their work and their team. Regularly demonstrates ownership. Preferred Qualifications Experience with Ruby/Rails, Java, Couchbase, Opensearch is a plus. Familiarity with testing frameworks for unit/integration testing (e.g., Jest). Knowledge of Agile development practices and tools like Jira/Confluence Experience with full stack testing is a plus. An analytical mindset with a passion for problem solving. Experience with and a skill for de-escalating situations. An excellent work ethic and self-motivation. Time management and organizational skills. High attention to detail and process-oriented. Experience in Property Management or Multi-Family housing industry. Technologies we use Ruby / Rails Java Couchbase OpenSearch Docker Redis Elixir Postgres We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Senior Software Engineer II

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a SmartRent Product Manager, you will be involved in every aspect of the product development lifecycle, from formulating the next innovative idea to working directly with end users, designers, engineers and stakeholders to implement key feature enhancements. You will be expected to push the boundaries of what’s possible, while sharing our healthy obsession for quality and attention to detail. You will lead the ideation, technical documentation, and launch of product features that provide the best-in-class solutions. You will take a deep dive and learn the core business so you can empathize with our customers and end users to continuously improve the experience. Responsibilities Drive product development from existing feature enhancements to entirely new epics Collect and translate business requirements into detailed technical documentation containing thorough acceptance criteria Work hands-on with designers to constantly iterate and improve the UI/UX Attend scrums, retrospectives and planning meetings while taking detailed notes with clearly defined action items Participate in agile activities such as backlog grooming, feature prioritization and sprint planning Define and ensure user acceptance and testing criteria is captured and followed throughout the QA Maintain a direct line of communication with power users Work closely with support, operations and sales to understand existing friction points Aggregate feedback from all channels to drive priority Create exciting release notes for internal teams and end users Build and maintain user personas, journey maps and product roadmaps Assist our design team in the creation of product prototypes, wireframes and mockups Maintain internal training tools, user guides and knowledge base articles Communicate effectively with all internal teams and external entities teams to set accurate expectations and proper timelines for product delivery Required Qualifications Bachelor’s Degree in Computer Science, Engineering, Business or related technical degree 2+ years of experience as a Product Manager, Business Systems Analyst and/or Jr. Product Manager capacity Highly analytical and diligent personality with ability to constantly solve problems and quickly plan out new features Expertise in researching, defining and documenting complex business processes Ability to understand customer needs, business goals and competitive pressures with the ability to convert those into technical documents. High aptitude to proactively develop customer relationships by empathizing, understanding, anticipating, and providing solutions to customer needs. Experience defining a product roadmap and prioritizing features based on end user needs Successful track record of collaboration with key stakeholders Excellent communication and presentation skills Proficient with common productivity and collaboration tools Familiarity with JIRA, Confluence, Figma, Sketch, Github, Prototyping Must be passionate about the business with a constant desire to learn more and improve the user experience! &nbsp; &nbsp; #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Product Manager II

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for Client Support Representative to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You’ll play a crucial role in maintaining our friendly and professional rapport with our customers while our company scales in size. We can offer a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills. Responsibilities Answering inquiries from our customers across multiple channels and identifying initial issues. Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools. Identifying and tasking issues which require involvement from our Engineering team. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base. Required Qualifications Looking for somebody holding minimum of 0-3 years of International contact centre experience. Excellent written and verbal communication skills. An excellent work ethic and attention to detail. Ability to multitask and handle customer issues over the phone, chat, email, and messaging.&nbsp; Willingness to work in any shift hours to provide time-based coverage to our customers; rotational shifts. (On-site). Preferred Qualifications Prior experience in handling inquiries directly from customers in a technical support capacity. Experience with support ticket systems . Knowledge of Enterprise Hardware/Software or SaaS Solutions. Knowledge of Smart home devices and how to troubleshoot them. Bilingual (Spanish) is a big plus. #LI-Onsite&nbsp; &nbsp; We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Customer Support Representative

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a Client Project Manager at SmartRent, you'll be the primary contact for residents and property management throughout our product installation process. Your role involves setting clear expectations for the upcoming implementation, addressing any inquiries or issues that may arise, and ensuring projects stay on schedule. Collaboration with various teams within the company will be key to successfully managing projects and meeting client requirements. In this role, we're seeking a motivated and proactive individual to join our team. The ideal candidate will have a passion for project management, thrive in a dynamic environment, and exhibit keen attention to detail throughout all project phases, from pre-installation planning to post-installation follow-up. This role requires exceptional organizational skills to keep projects on track and meet deadlines, coupled with a commitment to continuous learning and staying current with industry trends. If you're ready to make a difference and embrace the challenges of this role, we want to hear from you! &nbsp; Responsibilities Oversee multiple projects and maintain regular communication with clients regarding the installation process and the comprehensive implementation of SmartRent’s solutions. Have regular conversations with clients to understand any pain points and what will make their SmartRent experience successful. Prioritize and address client needs and requests on an ongoing basis. Collaborate with the Field team to coordinate project scheduling needs proactively. Internal collaboration with Sales, Account Management, Field Managers, Support, Product, and Engineering teams - you will be the voice of the external stakeholders. Identify and task issues that require involvement from Engineering, General Contractors, and internal teams like Billing or Sales. Lead community presentations to educate residents/staff on SmartRent’s technological offerings and Implementation. Train local staff on basic troubleshooting, maintenance, and upkeep of SmartRent products/software as needed. Manage all order modifications, replacements, and returns Manage/coordinate any field returns. Efficiently manage emails and calendars, including prioritizing messages, scheduling, and coordinating meetings. Abide by company SLA standards. &nbsp; Required Qualifications At least 2 years of experience in a customer-facing environment. At least 1 year of experience in project management or similar role. Experience with a CRM or project management solution (Salesforce, Jira, and Zendesk preferred). Must be tech savvy and computer literate, including proficiency in using Google Suite. Excellent written and verbal communication skills. Enthusiasm, patience, and multitasking skills are required to handle multiple client requests effectively. An analytical mindset with a passion for problem-solving. Experience with and a skill for de-escalating situations. An excellent work ethic and self-motivation. Time management and organizational skills. High attention to detail and process-oriented. The ability to write about technical subjects clearly and in an engaging style. A passion to grow &amp; learn. Willingness and ability to travel up to 10% (including overnight stays) to client sites if needed. &nbsp; Preferred Qualifications Experience in Property Management or Multi-Family housing. Technical understanding of how smart home devices work and how to install them. Hands-on experience with training new customers on software or physical products. Hands-on experience with software implementation while supporting customers using an Enterprise Hardware/Software or SaaS Solutions. Being adaptable to change and having previous experience in a fast-paced environment. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent, an exciting and rapidly growing technology company, is seeking intuitive and driven individuals with project management experience in construction and/or tech to lead large-scale smart home conversion projects. With our extensive presence in major markets across the country, this role offers exciting travel opportunities. Our success hinges on our proactive and responsive approach, as well as the satisfaction expressed by our clients. As a crucial member of our team, you will play a vital role in ensuring the smooth execution of projects while keeping a close eye on budgetary constraints.&nbsp; As a Field Project Manager you will work closely with internal SmartRent teams, property managers, leasing agents, maintenance technicians, and residents on a daily basis to ensure installation projects are completed efficiently and effectively. Your responsibilities will encompass managing contractors, communicating with property management staff, providing technical expertise, overseeing field operations, conducting training, ensuring quality assurance, and upholding the SmartRent brand's standards. Responsibilities Conduct site walk-through for implementation planning; Communicate and enforce scope of work as well as set and manage schedules for contractors; Lead and manage installation projects to ensure deadlines are met; Train, manage performance, provide coaching/feedback, and analyze data to maximize team performance and productivity;&nbsp; Manage receipt and delivery of project materials. Estimate time, cost, and logistics for installation projects;&nbsp; Manage all project documentation; Provide additional coaching and guidance to subcontractors as needed throughout the project lifecycle; Oversee and resolve escalated Customer/Resident/Contractor concerns; Manage ongoing communications with the client's site team to proactively implement schedules for on-site projects, identify pain points and optimize the SmartRent experience; Foster continuous communication and collaboration with sales, field managers, support, product team, and developers, including sharing feedback and making recommendations for improvement;&nbsp; Develop and maintain process efficiencies to enhance documentation and streamline operations; Evaluate staffing requirements, compliance, and projected needs to maintain high-quality standards and make necessary adjustments to the installation project; and Travel (up to 80% of the time) to site locations across the country to manage projects effectively: weekends, nights, and holidays may be impacted. Required Qualifications Excellent written and verbal communication skills; Self-motivated with natural leadership abilities; Background in residential construction management; Hands-on experience training customers on software systems; Technical support experience with Enterprise Hardware/Software or SaaS Solutions; Previous experience in face-to-face client meetings; Ability to de-escalate situations and resolve conflicts effectively; Willingness to work flexible hours, including nights and weekends; Ability to travel extensively, up to 80% of the time, managing projects in various locations across the country; Proficiency in writing about technical subjects in a clear and engaging style; Enthusiasm, patience, and organizational skills to handle multiple client requests effectively; and Strong work ethic and meticulous attention to detail. Preferred Qualifications General understanding of HVAC systems; Experience in Property Management, Customer Service, or Hospitality; and Technical knowledge of smart home devices and installation processes We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Field Project Manager

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for a motivated and experienced accounting professional with solid, hands-on experience in Accounts Receivable, Billing, and Collections support. As an Accounts Receivable Specialist, you’ll play a key role in ensuring customers are billed accurately and payments are received in a timely manner. You’ll assist customers with billing inquiries via phone and email, build positive relationships by resolving past-due issues, and ensure they receive their invoices promptly.&nbsp; The ideal candidate is a proactive problem-solver with strong communication skills and a commitment to providing excellent customer service. You maintain a calm and friendly demeanor while connecting with customers, and although many of your responsibilities are carried out independently, you also thrive in a team environment and contribute to a positive office culture. This role reports to the Manager, Collections and is based out of our Phoenix, AZ headquarters. This is a hybrid position. Responsibilities Review aging reports regularly to minimize outstanding balances. Respond to customer emails and phone inquiries in a prompt and professional manner. Maintain clear records of collections efforts and customer correspondence. Research discrepancies getting to the root cause for non-payment and resolving any on-going issues. Evaluate and prioritize outstanding accounts, determining appropriate collection actions and strategies. Work with internal departments when necessary to resolve past due accounts. Efficiently report collections concerns and status to management, including making recommendations to improve system or collection efforts. Recommend accounts to be written off to management. Generate refund requests. Assist with other accounting functions, as needed, such as customer invoicing. Other duties as assigned. Required Qualifications Associate's degree or equivalent combination of education and experience. 3+ years experience in Accounts Receivable and B2B Collections. Familiarity with accounting standards (GAAP). Excellent customer service skills and effective communication. Strong attention to detail, time management and organizational skills. Strong analytical and problem solving skills. Intermediate MS Office knowledge (especially Excel).&nbsp; Ability to excel in a fast-paced, dynamic work environment. Preferred Qualifications Knowledge and experience with NetSuite and 360 Subscription Billing. Knowledge and experience with Salesforce. Experience working in the multifamily property or construction industries. Experience working for a B2B SaaS (Software as a Service) company. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Accounts Receivable Specialist (Collections)

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a Client Project Manager at SmartRent, you'll be the primary contact for residents and property management throughout our product installation process. Your role involves setting clear expectations for the upcoming implementation, addressing any inquiries or issues that may arise, and ensuring projects stay on schedule. Collaboration with various teams within the company will be key to successfully managing projects and meeting client requirements. In this role, we're seeking a motivated and proactive individual to join our team. The ideal candidate will have a passion for project management, thrive in a dynamic environment, and exhibit keen attention to detail throughout all project phases, from pre-installation planning to post-installation follow-up. This role requires exceptional organizational skills to keep projects on track and meet deadlines, coupled with a commitment to continuous learning and staying current with industry trends. If you're ready to make a difference and embrace the challenges of this role, we want to hear from you! *This position is hybrid at our Phoenix headquarters (3 days in the office).* &nbsp; Responsibilities Oversee multiple projects and maintain regular communication with clients regarding the installation process and the comprehensive implementation of SmartRent’s solutions. Have regular conversations with clients to understand any pain points and what will make their SmartRent experience successful. Prioritize and address client needs and requests on an ongoing basis. Collaborate with the Field team to coordinate project scheduling needs proactively. Internal collaboration with Sales, Account Management, Field Managers, Support, Product, and Engineering teams - you will be the voice of the external stakeholders. Identify and task issues that require involvement from Engineering, General Contractors, and internal teams like Billing or Sales. Lead community presentations to educate residents/staff on SmartRent’s technological offerings and Implementation. Train local staff on basic troubleshooting, maintenance, and upkeep of SmartRent products/software as needed. Manage all order modifications, replacements, and returns Manage/coordinate any field returns. Efficiently manage emails and calendars, including prioritizing messages, scheduling, and coordinating meetings. Abide by company SLA standards. &nbsp; Required Qualifications At least 2 years of experience in a customer-facing environment. At least 1 year of experience in project management or similar role. Experience with a CRM or project management solution (Salesforce, Jira, and Zendesk preferred). Must be tech savvy and computer literate, including proficiency in using Google Suite. Excellent written and verbal communication skills. Enthusiasm, patience, and multitasking skills are required to handle multiple client requests effectively. An analytical mindset with a passion for problem-solving. Experience with and a skill for de-escalating situations. An excellent work ethic and self-motivation. Time management and organizational skills. High attention to detail and process-oriented. The ability to write about technical subjects clearly and in an engaging style. A passion to grow &amp; learn. Willingness and ability to travel up to 10% (including overnight stays) to client sites if needed. &nbsp; Preferred Qualifications Experience in Property Management or Multi-Family housing. Technical understanding of how smart home devices work and how to install them. Hands-on experience with training new customers on software or physical products. Hands-on experience with software implementation while supporting customers using an Enterprise Hardware/Software or SaaS Solutions. Being adaptable to change and having previous experience in a fast-paced environment. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Senior Vice President Information Technology, Enterprise Data and AI is responsible for building and scaling a product-grade, enterprise data and AI platform that accelerates business outcomes. This leader sets the vision and drives execution across data engineering, analytics, and AI, partnering closely with Product, Engineering, and Business leaders to embed data and intelligence directly into products, workflows, and decision-making. This role balances strategic leadership with hands-on technical depth, operating with a strong bias toward delivery, platform reliability, and customer. Responsibilities Product-Led Data &amp; AI Strategy Define and own the enterprise data and AI product vision, roadmap, and operating model aligned to company strategy. Treat data platforms, analytics, and AI capabilities as products with clear customers, SLAs, adoption metrics, and ROI. Partner with Product and Engineering leaders to embed analytics, ML, and GenAI into core products and internal platforms. Data Platforms &amp; Engineering Excellence Lead the design, build, and operation of scalable, cloud-native data platforms, including ingestion, transformation, lakehouse/warehouse, streaming, and BI layers. Establish engineering standards for data quality, reliability, security, performance, and cost efficiency. Drive modernization from legacy systems to modern data architectures, balancing speed, resilience, and technical debt reduction. Analytics, AI &amp; ML Enablement Enable teams to deliver production-ready analytics, ML, and AI solutions that solve real customer and business problems. Establish pragmatic MLOps / AI operational practices to move from experimentation to repeatable value. Champion responsible, governed use of AI while accelerating adoption across products and teams. Operating Model, Governance &amp; Delivery Define DataOps / Software Development Life Cycle (SDLC) practices that align with product and engineering delivery models. Implement enterprise data and AI governance (quality, privacy, security, responsible AI) without slowing innovation. Own platform KPIs, including data quality, time-to-value, platform adoption, and cost management. Leadership &amp; Collaboration Build and lead high-performing teams across data engineering, analytics, and data science. Act as a hands-on leader when needed, unblocking teams, reviewing designs, and accelerating delivery. Drive alignment across Product, Engineering, Security, Legal, and Business stakeholders in a matrixed environment. Required Qualifications 15 to 20 years of experience across data engineering, analytics, and AI, with senior leadership experience in product- or engineering-led organizations. Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field&nbsp; Proven track record building and scaling enterprise data platforms as products in complex environments. Deep understanding of modern data architectures, cloud platforms, and analytics/ML systems. Demonstrated ability to translate business and product needs into shippable, reliable data and AI capabilities. Preferred Qualifications Masters degree Computer Science, Software Engineering, Computer Engineering, or related field&nbsp; Experience in Property Management or Multi-Family housing industry. Strong executive presence with the ability to influence, prioritize, and drive outcomes across teams. We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Senior Vice President, Information Technology - Enterprise Data and AI

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a Senior Product Manager, you will define and execute the strategic vision for a portfolio of digital products or platforms, driving innovation and delivering exceptional customer experiences. You will lead customer research, synthesize insights, and translate them into actionable product strategies, roadmaps, and requirements. This highly cross-functional role requires strong leadership, technical acumen, and the ability to balance business, user, and technical needs to deliver market-leading solutions. &nbsp; Responsibilities Define and communicate the strategic vision, roadmap, and launch strategy for assigned product areas, ensuring alignment with business objectives and customer needs. Lead customer and market research, transforming insights into actionable requirements and innovative product features. Collaborate closely with engineering, design, compliance, and go-to-market teams to deliver scalable, secure, and user-friendly solutions. Translate customer and stakeholder needs into clear technical requirements, PRDs, and supporting documentation. Balance timing, cost, features, and performance to deliver high-impact products on schedule and within budget. Measure product success using data-driven methods, conduct experiments, and gather user feedback to drive continuous improvement. Manage escalations and influence stakeholders across the organization to resolve issues and drive consensus. Mentor and inspire cross-functional teams, fostering a culture of innovation, feedback, and excellence. Ensure compliance with security, regulatory, and operational standards, embedding secure-by-design practices into product workflows. Develop and maintain dashboards, KPIs, and reporting mechanisms to track product performance and inform decision-making. Lead, mentor, and coach a team of product managers. Perform other duties as assigned. &nbsp; Required Qualifications Bachelor’s degree in Marketing, Economics, Computer Science, Business or related technical degree and a minimum of 7 years of experience in product management.&nbsp;&nbsp; Minimum 3 years of relevant work experience in proptech, multifamily, consumer IoT or similar SAAS companies. An equivalent combination of education and experience will be considered. Demonstrated capabilities executing end-to-end quantitative and qualitative customer research and effectively identifying and interpreting key findings Highly analytical and diligent personality with ability to constantly solve problems and quickly plan out new features with meticulous attention to detail Experience defining a product roadmap and prioritizing features based on end user needs. Familiarity with JIRA, Confluence, Figma, Sketch, Amplitude, Gitlab, Github, Prototyping or other similar tools. &nbsp; Preferred Qualifications Proficient in requirements gathering, user stories, and backlog management. Experience with cross-functional teams (engineering, design, marketing). Experience in proptech, multifamily, consumer IoT or similar SAAS companies. Ability to analyze user data and feedback to inform product decisions. Familiarity with agile and scrum practices. Strong understanding of Agile methodology and experience working with engineering teams. Proficient with Jira, Confluence, Figma, or similar tools. Possess a background in software development with an understanding of how to build resilient APIs. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Senior Product Manager

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is seeking a Digital Growth Senior Manager for our organization. You will be responsible for the end-to-end lifecycle of our digital campaigns, from initial conception and audience segmentation to campaign flight and performance attribution.&nbsp; While you’ll have a design team to bring your visual concepts to life, you are the architect. You will own the pipes (Salesforce Marketing Cloud/Pardot), the fuel (ZoomInfo), and the engines (CMS, LinkedIn &amp; Digital Networks) to ensure our message reaches the right person at the right time. &nbsp; Responsibilities Lead the strategic planning and execution of multi-channel digital campaigns (Search, Social, Display, and Email). Build, test, and deploy lead-nurture programs and transactional emails within Pardot / Salesforce Marketing Cloud. Utilize ZoomInfo and Salesforce CRM to identify high-intent accounts and fresh prospects, ensuring the Sales team has a steady stream of qualified pipeline. ● Direct-buy and manage campaigns across LinkedIn Ads and major digital ad networks, optimizing for conversion. Track the full funnel. You’ll be responsible for reporting on campaign ROI, conversion rates, and cost-per-acquisition (CPA) using Salesforce dashboards. ● Maintain the integrity of data flowing between ZoomInfo, Pardot, and Salesforce to ensure seamless lead routing. &nbsp; Required Qualifications 3-5 years of experience in Demand Generation or Growth Digital Marketing in a B2B SaaS or Multifamily environment.&nbsp; 3–5 years of hands-on experience specifically within Pardot aka Salesforce Marketing Cloud. (Trailhead certifications are a plus). Proficiency in tag, keyword and SEO best practices, optimization and management. Experience using Salesforce CRM. Proven track record of managing $40,000+ monthly budgets on LinkedIn Campaign Manager and programmatic display networks. High proficiency in ZoomInfo (Marketing &amp; SalesOS) for list building, intent monitoring, and database enrichment. You don't just export data; you interpret it. You should be comfortable with A/B testing frameworks and multi-touch attribution models. Experience working alongside marketing, sales, enablement, graphic and web designers to provide clear briefs that result in high-performing assets. &nbsp; Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions.&nbsp; Experience in Property Management, Real Estate Technology, or Multifamily vendor marketing.&nbsp; Hands-on experience with marketing automation and CRM platforms (e.g., HubSpot, Marketo, Salesforce).&nbsp; &nbsp;Strong understanding of the B2B sales funnel and pipeline generation. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Digital Growth Senior Manager

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Channel Sales Director is a key leadership role responsible for driving indirect revenue growth through a high-performing partner ecosystem. Reporting to the Chief Revenue Officer, you will be the primary owner of our channel program, overseeing partner relationships and developing the strategies that expand our market presence. Success in this role requires a strategic, results-oriented approach and the ability to build scalable, predictable revenue through complex partner environments. &nbsp; Responsibilities Develop and execute the annual channel sales strategy, aligning it with company-wide revenue targets. Identify untapped market opportunities and define the partner recruitment strategy to penetrate them. Design and own partner programs, including tier structures, discount levels, and deal registration policies. Own the channel revenue forecast and hold partners accountable to KPIs and pipeline commitments. Lead Quarterly Business Reviews (QBRs) with top-tier partners to drive alignment on revenue goals and growth initiatives. Establish clear frameworks for managing channel conflict between direct sales teams and external partners. Partner with Sales Enablement to define the readiness standard and ensure partners can effectively pitch, demo, and close. Serve as the internal champion for the channel program, driving cross-functional alignment across Sales, Marketing, and Operations. Shape the demand generation strategy with Marketing, equipping partners with scalable, deployable campaign assets. &nbsp; Required Qualifications 5–10 years in Channel Sales or Business Development, with at least 3 years in a leadership role within the SaaS/Hardware/Tech industry. Proven history of meeting or exceeding multi-million dollar quotas through indirect channels. Ability to toggle between high-level strategy and the "boots on the ground" tactical work of closing a partner deal. Exceptional negotiation skills and the ability to influence C-level executives at partner organizations. &nbsp; #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Channel Sales Director

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Embedded Software Engineer is responsible for developing and maintaining firmware for SmartRent devices, including Z-Wave controllers (hubs) and access control systems. This role supports the integration of hardware devices with SmartRent platform services, enabling reliable communication between field devices and cloud-based systems. This role contributes to firmware development using the Nerves framework and Elixir-based systems and collaborates with hardware, platform, and application teams to implement new functionality, support device reliability, and maintain existing device software. &nbsp; Responsibilities Lead medium- to large-scale development efforts across the embedded stack, from firmware through device interfaces, operating with a high degree of autonomy while collaborating with cross-functional teams. Design, develop, and maintain firmware for SmartRent IoT devices using Elixir and the Nerves framework. Lead the bring-up of new hardware platforms, including driver development, peripheral integration, and system validation. Develop and maintain device-local user interfaces running on embedded hardware using technologies such as Phoenix, Flutter, and gRPC. Integrate third-party systems, including HVAC, access control, and Z-Wave platforms, by interpreting vendor documentation and supporting required communication protocols. Develop and maintain automated tests and supporting documentation to ensure system reliability and prevent regressions across deployed devices. Develop project timelines, manage deliverables against defined milestones, and communicate risks, dependencies, and requirement changes proactively. Support team development through code reviews, technical guidance, knowledge sharing, and mentorship of less experienced engineers. Contribute to internal tooling, shared engineering resources, and open-source initiatives aligned with SmartRent’s technical ecosystem. &nbsp; Required Qualifications Minimum of 4 years of hands-on software development experience. Proficiency in Elixir or Erlang/OTP, with working knowledge of the BEAM runtime, or demonstrated ability to learn and apply functional programming concepts. Experience with, or demonstrated interest in, embedded Linux systems development. Working knowledge of Linux internals, including device trees, kernel configuration, system boot processes, and shell tooling. Demonstrated ability to deliver projects from design through deployment with minimal supervision. Strong written and verbal communication skills, with the ability to collaborate effectively across teams. Demonstrated ability to learn and apply new tools, languages, and technologies as required. Must be authorized to work in the United States without the need for employer sponsorship now or in the future. &nbsp; Preferred Qualifications Experience with the Nerves framework or embedded Elixir development. Experience with Phoenix, LiveView, or other Elixir-based web frameworks. Working knowledge of C/C++ for hardware-adjacent development or driver support. Familiarity with IoT communication protocols, such as MQTT, Z-Wave, or BLE. Exposure to HVAC or building automation systems. Experience integrating access control systems or similar hardware-based platforms. Ability to read and interpret hardware datasheets and schematics at a foundational level. Experience contributing to open-source projects or shared technical libraries. Familiarity with Amazon Web Services (AWS), particularly in IoT-related environments. &nbsp; #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Senior Embedded Software Engineer I

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Account Management team at SmartRent engages and maintains relationships with our key clients, identifies expansion opportunities within each assigned portfolio, and assists with client onboarding. You will collaborate cross-functionally with other internal stakeholders to ensure a smooth rollout of SmartRent’s products and services, and overall customer satisfaction. In this position, you will report to our Vice President of Strategic Accounts. &nbsp; Responsibilities Lead client onboarding calls at the corporate level which includes; guide clients through our onboarding process, educate clients on specific product use-cases, successfully de-escalate client concerns, and identify potential expansion opportunities to drive additional revenue. Effectively communicate action items and assign ownership responsibilities after client calls, ensuring the necessary internal teams complete tasks and clients are up-to-date on our process Act as the client’s strategic partner. Hold quarterly business review calls with clients in your portfolio, ensuring they are effectively adopting SmartRent’s offerings.&nbsp; Work collaboratively with Sales and Marketing team members on expansion and renewal opportunities to promote client retention within your assigned portfolio. Document all communications in our CRM (Salesforce) so that our client records and other internal stakeholders can stay up-to-date. Act as a cross-functional team liaison by identifying and tasking issues which require involvement from other internal stakeholders (i.e. sales and operations). Coordinate with internal Operations teams to ensure a timely and successful implementation of SmartRent’s products and services. Identify areas of improvement within our processes/systems by adding your own suggestions to improve efficiencies. Perform other duties as required. &nbsp; Required Qualifications Minimum 3-5 years of experience in an Account Management role or a similar position with enterprise client relationship management experience Strong client relationship management skills with the ability to handle a sizable portfolio of enterprise accounts and the ability to lead calls with corporate leaders (C-suite executives, VPs, Directors, etc.) Experience in a role where success is measured on client retention and&nbsp; being responsible for client retention; understanding of upselling/cross-selling strategies and the ability to influence client retention and revenue expansion opportunities. Experience documenting communications and other client information into a CRM software solution (preferably Salesforce) Team player with proven ability to work collaboratively with cross-functional teams Excellent written and verbal communication as well as presentation skills Enthusiasm and patience to handle client challenges Strong attention to detail and organization skills An excellent work ethic with a sense of urgency &nbsp; Preferred Qualifications Previous experience working for a SaaS company or tech startup with enterprise solutions Property Management or Multifamily vendor experience &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking to add Regional Sales Executives in our Phoenix Corporate Headquarters. You will oversee and grow mid-market level accounts within a given territory. The Regional Sales Executive will be responsible for driving revenue growth and accountable for the full sales cycle from prospecting to closing and drive new business sales. &nbsp; Responsibilities Establish, own and navigate buying committee relationships&nbsp; Lead in depth discovery discussions to better understand our clients business operations, identifying true pain points for our partners to expertly diagnose the proper solutions Partner with our Solutions Engineers team for in depth technical conversations and understanding of our clients work flow and how we seamlessly integrate Become an expert not only in SmartRent solutions, but in SmartHome technology to take a truly consultative approach for our industry partners Collaborate with Sales Leaders, Solutions Engineers, Marketing, Account Managers and more to build strategic business plans for customers to execute deals and get across the finish line faster Attend industry events and conferences with other sales and marketing team members Have fun doing quality work with a rapidly growing company, selling the best SmartHome solution available on an amazing team! &nbsp; Required Qualifications 2+ years as a sales hunter (new logo/new revenue acquisition)&nbsp; Experience managing a pipeline and closing SaaS contracts The ability to develop senior level relationships quickly and effectively Experience presenting to C-suite executives at leading enterprise companies Ability to simultaneously manage multiple opportunities at various stages of the buying process An all-in mentality ready to hit the ground running, have some fun and crush your goals as an individual and as a team player. &nbsp; #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Regional Sales Executive

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Director, Site Reliability Engineering plays a critical role in ensuring the continuous and reliable operation of SmartRent services at the property level. This role drives system reliability, oversees property health, and partners closely with Engineering and Support teams to develop scalable processes and observability tools that sustain operational performance and deliver consistent client value. &nbsp; Responsibilities Own property-level system reliability outcomes, including oversight of device-only networks and overall property health performance.&nbsp; Drive adoption and effective utilization of SmartRent tools and services across properties through monitoring, insights, and continuous improvement efforts. Establish proactive detection and response frameworks to identify localized system issues and lead coordinated cross-functional resolution efforts.&nbsp; Provide leadership oversight of property transfers and escalated issues, ensuring consistent resolution standards and service continuity.&nbsp; Partner with Engineering leadership to design and implement observability tools and processes that enable scalable monitoring of system health and events. Define, document, and enforce standardized operational processes to ensure consistency, accountability, and cross-functional alignment.&nbsp; Collaborate with Support leadership to develop dashboards and reporting capabilities that deliver actionable insights into property engagement, activity, and performance trends.&nbsp; Lead the strategic oversight of IoT support operations, including installation support workflows and escalation management frameworks.&nbsp; Oversee validation and controlled deployment of IoT firmware updates across hubs and connected devices to ensure reliability and minimize operational risk. Establish and maintain data integrity standards at the property level while contributing domain expertise to enterprise knowledge resources and training materials. &nbsp; Required Qualifications Demonstrated experience in network operations, including both wired and wireless environments.&nbsp; Experience utilizing observability and monitoring tools (e.g., Datadog, Observe, or similar platforms).&nbsp; Strong troubleshooting expertise, including developing and maintaining runbooks and technical documentation.&nbsp; Foundational programming, scripting, and automation skills; ability to leverage automation to improve operational efficiency is required.&nbsp; Working knowledge of cloud-based infrastructure, such as AWS or comparable platforms.&nbsp; Significant operational experience with a proven ability to design, implement, and sustain clear, scalable processes that teams consistently follow. Strong cross-functional collaboration skills, with experience working across internal teams to resolve complex operational issues and achieve shared goals. &nbsp; Preferred Qualifications Demonstrated business acumen, including the ability to connect reliability and operational efforts to measurable business and customer value. Experience translating technical reliability outcomes into clear customer-facing or executive-level value narratives. We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Director, Site Reliability Engineering

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (West) and be responsible for sales in our broader West territory. Responsibilities Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships. Lead in-depth discovery discussions to better understand our clients’ business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer. Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster. Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value. Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners. Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features. Required Qualifications 4+ years of experience as an enterprise B2B SaaS sales professional (hunter and farmer). Proven ability to close complex SaaS or Hardware contracts in excess of $100K. Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee. Ability to develop C-Suite / Executive / VP level relationships quickly and effectively. Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies. Excellent verbal and written communication skills. Problem-solving skills with a collaborative mindset. Organized, process-oriented, and someone who values the importance of having proper documentation. Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment. An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor. Must be willing and able to travel out of state for industry events and client meetings as needed. Preferred Qualifications Experience in or selling to the Multifamily residential housing industry. SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.). Trained on Sandler, Challenger, SPIN and other consultative selling styles. #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Application Security Engineer is responsible for supporting the security and privacy of the SmartRent platform through the management of information security risk, system resilience, and compliance activities. This role uses cloud-native and third-party security tools to protect company assets and data across multiple platforms. This role partners with engineering, development, and external stakeholders to implement and maintain security policies, processes, and standards, including secure software development lifecycle (SDLC) practices. Success in this role requires strong communication skills, the ability to coordinate across multiple technical teams, and the ability to support consistent security practices across the organization. Responsibilities Develop and execute a comprehensive application security strategy aligned with business objectives and industry standards. Maintain and advise on secure coding standards, security documentation, and application security processes. Deliver application security and privacy training for development teams. Review source code to identify security vulnerabilities, insecure patterns, secrets exposure, and risks associated with AI-generated code. Triage, reproduce, and support remediation of application vulnerabilities (e.g., SQL injection, XSS, access control weaknesses) identified through automated tools (SAST, DAST, SCA) or manual analysis. Manage application security workflows, including task prioritization, ticket tracking, and coordination with development and DevOps teams. Maintain and enhance SmartRent’s responsible disclosure and vulnerability reporting program. Partner with developers to implement encryption, hashing, and secure key management practices. Collaborate with developers and engineering teams to perform threat modeling, identify attack paths, and assess weaknesses. Lead the investigation and mitigation of application-level security incidents, collaborating with the SOC and engineering teams to ensure rapid remediation and stakeholder communication. Provide guidance on security and privacy controls for cloud infrastructure (AWS), application development, and IoT hardware. Conduct regular application risk assessments to identify vulnerabilities and emerging threats. Research emerging cybersecurity risks and recommend mitigation strategies as appropriate. Perform adversarial testing and security validation of applications, including internal AI models and services. Use cloud-native security tools to identify and secure large language model (LLM) integrations and implement appropriate security guardrails. Required Qualifications 4–6 years of experience in application security, including development and maintenance of security policies and collaboration with engineering and release teams. Experience identifying and remediating application vulnerabilities across modern programming languages, including Elixir, JavaScript, Ruby, Python, or similar languages. Strong knowledge of OWASP Top 10, OWASP API Top 10, and modern authentication mechanisms, including JWT and OAuth. Hands-on experience with application security tools, including SAST, DAST, and SCA platforms (e.g., GHAS, Burp Suite, Fortra, or similar tools). Experience working with cloud security controls, including AWS-native tools, web application firewalls (WAF), or similar technologies. Experience managing or supporting vulnerability disclosure or bug bounty programs. Strong written and verbal communication skills, with the ability to clearly communicate security requirements to technical teams. Demonstrated problem-solving and analytical skills in identifying and mitigating application security risks. Preferred Qualifications Industry certifications such as CSSLP, GIAC GWAPT, CEH, or equivalent security certifications. Experience working with CloudFlare, AWS security services, or similar cloud-native security tools. Experience integrating security practices into SDLC processes. Experience supporting threat modeling or application security architecture reviews. We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Application Security Engineer

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description The Software Development Engineer in Test (SDET) is responsible for designing, developing, and maintaining automated test solutions and frameworks that support the quality and reliability of SmartRent products. This role builds and enhances scalable automation frameworks and integrates automated testing into CI pipelines to support continuous quality validation across platform and device functionality. The SDET works closely with developers and QA team members to embed automation into the development lifecycle, design and execute test strategies across functional, integration, API, and end-to-end testing, and perform code reviews to ensure automation quality and consistency. This role also focuses on continuously improving testing processes and methodologies, evaluating and incorporating AI tools to shift automation earlier in the development process, and independently determining effective technical approaches to testing solutions. The SDET contributes to refining existing procedures and developing forward-looking testing models that support reliable, scalable product delivery. Responsibilities Build and enhance automation frameworks to support scalable and maintainable test coverage across platform and device functionality Build and maintain automation into CI pipelines to support continuous quality validation Devise improvements to current procedures and develop models of possible future configurations Incorporate AI tools into the test pipeline to support shifting automation earlier in the development process. Assess technical challenges independently and define effective solution strategies with minimal direction&nbsp; Identify gaps in existing workflows and implement iterative improvements to frameworks, standards, and testing practices Work closely with developers and QA team members to integrate automation into the development lifecycle&nbsp; Perform Code Reviews of Automation Engineers tests to ensure quality, reliability, and adherence to standards Design and execute test strategies across functional, integration, API, and end-to-end testing Required Qualifications 3+ years of experience in test automation development using JavaScript or TypeScript, including hands-on experience with Playwright. 3+ years of experience working with CI/CD tools (e.g., GitHub Actions, CircleCI) and version control systems (e.g., GitHub). Experience with AI tools such as Claude Code and Cursor Solid understanding of QA tool development chains and environments Demonstrate expertise in black box and grey box testing methodologies, experience with standard QA and development tools, and the ability to operate within short release cycles Superior communication and analytical skills, including strong ability to identify and solve ambiguous problems Experience with Mobile automation with Appium Experience with project and test management tools (e.g. Jira/Zephyr) Preferred Qualifications Bachelor’s degree in Computer Science, Computer Engineering or equivalent Demonstrate expertise in black box and grey box testing methodologies, experience with standard QA and development tools, and the ability to operate within short release cycles Superior communication and analytical skills, including strong ability to identify and solve ambiguous problems Experience in manual testing Experience mentoring test team members Experience working in a cross-team environment (e.g. manual and automation testers) Experience reporting progress and results to stakeholders Bachelor’s degree in Computer Science, Computer Engineering or equivalent &nbsp; #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Software Development Engineer in Test

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for Customer Service Representatives to provide excellent customer service to our growing user base. This user base includes Property Managers, Leasing Agents, Maintenance Technicians, and everyday Renters. We pride ourselves in providing amazing support to our rapidly growing user base and strive to go above and beyond for our customers. We measure our team's success in terms of how responsive we are and how many expressions of gratitude we get from customers. You’ll play a crucial role in maintaining our friendly and personal rapport with our customers while our company scales in size. Responsibilities Answering calls from our customers and identifying initial issues. Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools. Identifying and tasking issues which require involvement from our Engineering team. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base. Required Qualifications Prior customer service experience. Excellent written and verbal communication skills. An excellent work ethic and attention to detail. Ability to multitask and handle customer issues over the phone, chat, email, and messaging. Bilingual (Spanish) Preferred Qualifications Prior experience taking calls directly from customers in a technical support capacity. Experience with support ticket systems (we use Intercom). Knowledge of Enterprise Hardware/Software or SaaS Solutions. Knowledge of Smart home devices and how to troubleshoot them. NOTE: Must be willing to work in our North Phoenix, AZ headquarters. We have a hybrid work environment and expect our team members to be in-office 3 days a week, 2 days working from home. After the training period, you'll be given an 8-hour shift between the hours of 6:00am-6:00pm MST Monday-Friday. SmartRent offers a great career path for the ambitious individual who wants to learn, grow and acquire a number of highly valued technical skills. The estimated pay range for this role is currently $18.00-$19.00 per hour. This range reflects base pay only and does not take into consideration bonus payments, benefits or retirement contributions which full-time employees are eligible for as well. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. #LI-Hybrid We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Customer Service Representative I - Spanish

Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.Job Description SmartRent is looking for a high-performing Enterprise Sales Director to own and grow a portfolio of 4–5 high-potential clients. These accounts represent massive growth opportunities through property and product expansion. Your job isn’t just to sell, it’s to become a trusted partner to your accounts, deeply understand their organizational structure and roadmap, and expand our footprint with these accounts from ~15% adoption to 75%+. This role requires exceptional enterprise sales acumen, strategic thinking, and a highly collaborative, cross-functional mindset. Responsibilities Own 4–5 highly strategic, national accounts with a mandate to drive deep, multi-phase growth Build and execute comprehensive account strategies that align with each customer's portfolio roadmap, operational goals, and investment timelines Engage and build relationships with senior decision-makers and cross-functional stakeholders Drive significant expansion revenue by deeply embedding SmartRent’s platform into property operations Partner closely with internal teams including Product, Customer Success, Solutions Engineering, Finance and Marketing to deliver customized strategies and enterprise-level experiences Lead multi-threaded pursuits across business units and regional portfolios Identify and influence internal blockers to growth and work cross-functionally to remove them Serve as a strategic thought partner to the customer Required Qualifications 7–10+ years of experience in enterprise B2B sales 5 years experience managing large, complex accounts with multiple stakeholders and business units Proven success growing under-penetrated accounts into enterprise-wide, multi-product relationships Ability to build trusted relationships with all levels of the organization in addition to C-level and VP-level executives Excellent communication, presentation, and executive briefing skills Experience in PropTech, complex SaaS/platform or real estate technology required and IoT is strongly preferred Highly collaborative, thrives in a cross-functional, fast-moving environment Salesforce, Gong, ZoomInfo, and account planning frameworks Strong data literacy, able to build and defend business cases, value realization, and ROI Preferred Qualifications Account-based marketing experience a plus &nbsp; Base Salary Range: $120,000.00 - $150,000 annually. Actual compensation will depend on experience, skills, and internal equity. This role may also be eligible for bonus, commission, or other variable compensation. &nbsp; #LI-Remote We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You’ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player—win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Client Project Manager I

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