Manager, Accounts Payable

Loaction: Phoenix, AZ (Hybrid) The Accounts Payable at Skin Laundry leader owns the end-to-end AP function and operating strategy, ensuring accurate, timely, and compliant processing of vendor invoices, payments, employee expenses, and corporate cards across a multi-location environment. This role leads day-to-day execution while also driving controls, automation, and process excellence, partnering cross-functionally with Accounting, Operations, Field Leadership, and external vendors to optimize working capital, strengthen internal controls, and elevate the AP function as a scalable, audit-ready operation.

Operational ownership Own the AP operating model end-to-end: invoice intake, coding, approvals, payment execution, vendor maintenance, reconciliations, and issue resolution. Lead weekly payment runs and cash planning coordination: review proposals, validate funding requirements, and ensure accurate payment execution across methods (ACH, check, wire, virtual card).

Team Leadership Lead, coach, and develop AP staff and/or outsourced partners; set performance expectations, capacity planning, and quality standards. Build scalable coverage plans, SOPs, and training guides to support growth and reduce key-person risk. Controls, compliance, and risk management Design and enforce internal controls (segregation of duties, approval thresholds, vendor onboarding/change controls, fraud prevention checks, duplicate invoice prevention).

Maintain audit-ready documentation and serve as AP lead for audits and internal reviews. Process Improvement and Systems Strategy Own AP technology workflows (NetSuite, Bill.com, Brex/Amex @Work): optimize configurations, approval routing, exception handling, and integrations. Identify and implement automation opportunities (OCR, vendor portals, rules-based coding, workflow automation) to reduce cycle time and exception rates.

Performance Management & Reporting Own AP KPIs and monthly performance reporting: AP aging health, invoice cycle time, exceptions/disputes, on-time payment %, duplicate rate, and vendor responsiveness. Proactively manage aging/discrepancies; establish root-cause fixes with cross-functional partners. Vendor & Stakeholder Partnership Manage vendor relationships including escalations, term negotiations (where appropriate), contract compliance, and dispute resolution.

Serve as primary AP POC for internal teams; create clear SLAs and intake processes to improve responsiveness and reduce rework. Partner with Accounting on month-end close: accruals, reconciliations, AP-related GL integrity, and multi-location cash/clearing accounts. Retail/Field-Specific Scope Oversee chargeback/refund workflows from field locations; analyze trends and drive process improvements to improve outcomes and reduce leakage.

Manage business license tracking and payments (if staying in AP—otherwise consider moving this to Legal/Corp Ops with AP execution support). Run a strong AP operation + improve processes Owns day-to-day AP execution and the team’s throughput/accuracy. Implements defined improvements (automation projects with guidance).

Partners with Accounting on close and reconciliations. Manages escalations and maintains controls, but within an existing framework.

Qualifications

BA/BS in Accounting/Finance/Business. 3-5+ years AP. 2+ years leading teams or outsourced AP operations. Experience building controls and audit support. Hands-on systems ownership in Systems, Brex Experience, and corporate card/expense platforms. Strong Excel + comfort with data analysis; ability to produce KPI reporting and root-cause insights.

Equal Opportunity Employer: At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation Assistance: Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request reasonable accommodation, contact PeopleTeam@SkinLaundry.com Employment Agencies:  Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry’s resume database will be considered Skin Laundry property.

Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Skin Laundry is changing the way people treat and transform their skin through safe, effective, and affordable energy facials. Our brand has coined the term "we made laser facials a thing", been called "revolutionary" by Forbes, and named one of Fast Company's "Beauty Startups to Watch."

Our Skin Laundry medical team vigorously researches and tests the latest skincare technology and protocols to make leading-edge treatments safe and effective for all skin types and tones. We utilize...