Amazon Connect QA Tester (Voice & Chat)

Noida, Uttar Pradesh, IN

Posted on Apr 14, 2026

Full TimeMid LevelHybridEngineering

Job Description

Position Overview:

We are looking for a Mid-Level Tester with strong knowledge of Amazon Connect to validate and ensure the quality of our cloud-based contact center solutions. The primary focus of this role is testing voice and chat channels, ensuring reliable customer and agent interactions across Amazon Connect workflows.

ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

About ShyftLabs

We provide customized data and analytics consulting services, including automation and software development for a sustainable and intuitive digital transformation.

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Hybrid

Department

Engineering

Posted

on Apr 14, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

Market Cap

Amount Raised

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