Transaction Data Analyst

About Rewards Network  For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.  Our Culture   At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success.

We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.  Job Overview The Transaction Data Analyst role is responsible for maintaining, improving, and investigating the fidelity of card network processing data for the technically and operationally complex traditional processor and card-linked offer (CLO) partnerships. It ensures seamless and continuous transaction feeds for each RN restaurant in the portfolio to provide optimal client and member experience.

This is a hybrid position that requires 3 days presence in our Chicago office   What you’ll bring to the table: (Responsibilities) Monitor technically and operationally complex credit card processing environments to ensure alignment and proper tracking to designated SLAs; troubleshoot network health issues. Monitor credit card processing information using tools such as Salesforce Lightning, Domo, and Excel.

Provide analytical insight on projects and their impact to the business at large. Proactively identify issues with current processes and follow through on implementing solutions. Work cross-functionally with Partner, Data Science, Technology, Operational, and Support teams. Conduct research when issues arise regarding member credit card data.

Pursue and maintain best practices for card processing management, including compliance. Audit credit card processing information input for accuracy. Actively engage in learning the payments ecosystem, demonstrating curiosity and initiative in mastering knowledge around card network processes and emerging technologies.

Willingly step in to assist team members, leadership, and cross-functional partners to ensure business continuity and success   Do you have the right mix of ingredients: (Requirements) College degree or commensurate experience. 5 years of business experience in the credit card processing industry. Critical and analytical thinking— enjoy working with numbers to find patterns and insights in card-linked offer data.

Highly motivated to deepen expertise in the payments industry and build the skills needed to assume increased responsibility developing into a Subject Matter Expert role. Desire to grow into a future leadership role. Strong interpersonal, verbal, and written communication skills. Working knowledge of Microsoft Office tools (Excel, Word, Outlook) and Salesforce Lightning.

SQL and Python experience is helpful but not required. Ability to navigate databases and use Excel as an analytical tool (VLOOKUPs, etc.)   What you’ll love about us: Comprehensive benefits package, which includes: This is a full time, exempt position, and the base compensation for this opening in Chicago is expected to be $85,000-$100,000 annualized, depending on level, candidate experience, skills and other factors.

This position is eligible for a 7.5% bonus with a total comp of $91,375-$107,500. Competitive Paid Time Off and company holidays Generous dining reimbursement when you dine with our restaurant clients  401(k) plan with a company match Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants) Partnership with Rx n Go, offering certain prescriptions for free Two dental plan options and a vision plan Flexible Spending Accounts and a pre-tax commuter benefit program Accident, Critical Illness, and Hospital Indemnity Insurance Plans Short Term and Long Term disability  Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance  Employee Life Assistance Program Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations.

Catered lunch provided on site on Tuesday's.   Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.   Expected Pay Range $85,000—$100,000 USD

Rewards Network is a leading fintech company providing marketing, loyalty rewards programs, and capital for the restaurant industry. Founded in 1984, Rewards Network enhances the restaurant experience for diners by offering unique card-linked offers that leverage advanced technology and powerful data analytics, while simultaneously providing value to our strategic partners' overall loyalty programs. Some of our success stories include:

• More than 97,000 restaurants increased their revenue,...