Desktop Support

Raleigh, NC, US

Posted on Apr 13, 2026

Full TimeMid LevelOn SiteTechnology

Job Description

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a Desk Support!

This is an onsite role based in our Raleigh, NC location.

As a Desktop Support professional you’ll be on the front lines of enabling our teams to do their best work. In this role, you’ll deliver high‑touch technical support to end users, resolving a variety of computer, application, system, hardware, and access issues with efficiency and care. You’ll diagnose and troubleshoot moderately complex technical problems, respond to support requests via phone, email, and online channels, and ensure a smooth, productive technology experience for employees.

You’ll also play a key role in documenting and tracking issues, contributing to continuous improvement of our support processes, and collaborating with cross‑functional IT teams to deliver timely, effective solutions. This is an ideal opportunity for a service‑oriented technologist who enjoys problem‑solving, learning new technologies, and making a real impact in a fast‑paced, innovative environment.

About Protolabs

Protolabs is a leading digital manufacturing company that provides rapid prototyping and on-demand production services to help businesses bring new products to market faster. With a focus on leveraging advanced technology and automation, Protolabs offers a wide range of manufacturing processes, including 3D printing, CNC machining, and injection molding.

Since its establishment, Protolabs has been at the forefront of the digital manufacturing revolution, empowering companies to innovate and...

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

On Site

Department

Technology

Posted

on Apr 13, 2026

About

Job Link

jobs.lever.co

Financials

Type

public

Annual Revenue

Market Cap

$897.1M+

Subscribe to Refer Me premium to get referred to this role at Protolabs!