Paytm
Uttar Pradesh, India
10,001+ employees Employees
Finance
Technical Program Manager- TPM
Noida, Uttar Pradesh, IN
Posted on Apr 15, 2026
On RollMid LevelOn SiteTechnology
Job Description
Job Description — Technical Program Manager / Scrum Master (Lending Platform)
About the Company:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
Role Overview:
We are looking for a Technical Program Manager / Scrum Master who will drive end-to-end execution of complex, cross-functional initiatives across our Lending Platform. The role requires strong program management discipline, Agile execution expertise, and the ability to coordinate Product, Engineering, Risk, Operations, and external partners.
You will act as the execution owner — ensuring predictable delivery, managing risks early, and bringing clarity across multiple teams working on loan origination, underwriting, integrations, and servicing journeys.
Key Responsibilities:
1. Program Execution & Planning
- Own delivery of large, cross-team initiatives across the lending lifecycle (LOS, LMS, underwriting, bureau integrations, disbursal & collections).
- Break product roadmap into execution plans, milestones, and sprint deliverables.
- Define scope, owners, dependencies, and timelines.
Ensure release readiness and production rollout planning.
2. Agile & Scrum Management
- Act as Scrum Master for multiple squads.
- Run sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog grooming.
- Track velocity, burndown, and sprint commitments.
- Drive Agile best practices and improve team delivery predictability.
3. Stakeholder Coordination
- Coordinate across Product, Engineering, Risk, Data Science, Ops, Compliance, and Partner teams.
- Align priorities across internal teams and external lending partners (Banks/NBFCs/KYC providers/Bureau partners).
- Ensure clarity on requirements and acceptance criteria.
4. Dependency & Release Management
- Identify cross-system dependencies (KYC, credit bureau, payment gateway, underwriting engines).
- Drive release calendars and deployment readiness.
- Manage UAT cycles and production launches.
5. Risk & Escalation Management
- Proactively identify risks, delays, and blockers.
- Escalate early with mitigation plans.
- Ensure leadership visibility on program health.
6. Communication & Reporting
- Provide weekly program health updates (RAG status).
- Maintain RAID log (Risks, Assumptions, Issues, Dependencies).
- Drive decision-making meetings and ensure closure of action items.
7. Delivery Governance
- Ensure adherence to SLAs and timelines.
- Improve execution processes and remove operational inefficiencies.
- Monitor production issues and drive RCA with engineering teams.
Required Qualifications:
- 5–8 years of experience in Technical Program Management / Project Management / Scrum Master role
- Experience working in Fintech, Payments, Lending, Banking, or high-scale internet platforms
- Strong understanding of Agile & Scrum methodologies
- Mandatory Agile certification: CSM / PSM / SAFe / equivalent
- Experience managing multiple engineering teams simultaneously
- Hands-on experience with JIRA, Confluence, or similar tools
- Strong communication and stakeholder management skills
Key Skills:
- Agile & Scrum execution
- Cross-team coordinationRisk & dependency management
- Program governance
- Stakeholder communication
- Release & delivery management
- Problem solving & ownership mindset
About Paytm
Paytm started the Digital Revolution in India.
And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally.
This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets.
With innovations to Financial services & products in pipeline, this is but one of...
Job overview
Employment type
On Roll
Experience level
Mid Level
Work type
On Site
Department
Technology
Posted
on Apr 15, 2026
Financials
Type
public
Annual Revenue
--
Market Cap
--
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