Tech Ops/Sales Support -Team Lead/AM - CPaaS & Whatsapp business API

Noida, Uttar Pradesh, IN

Posted on Jan 12, 2026

Full TimeSeniorOn SiteSales

Job Description

Role: Tech Ops / Sales Support – CPaaS & Whatsapp business API

Location: Noida

Experience: 2–5 years

Function: Pre-sales, Post-sales & Technical Coordination

Key Responsibilities:

•Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)

•Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals

•Handle onboarding processes: template approvals, sender verification, API documentation, and integration support

•Monitor uptime, platform health, and basic incident management with product /engineering teams

•Assist in client training, UAT support, and post-sale configuration queries

- operator coordination , payment, PR generation etc

About Paytm

Paytm started the Digital Revolution in India.

And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally.

This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets.

With innovations to Financial services & products in pipeline, this is but one of...

Job overview

Employment type

Full Time

Experience level

Senior

Work type

On Site

Department

Sales

Posted

on Jan 12, 2026

About

Job Link

jobs.lever.co

Financials

Type

public

Annual Revenue

Market Cap

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