Software Engineer II (L2) – AV & UC Automations

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Role Summary:  We are looking for an experienced and driven Software Engineer II to join our Audio Visual (AV) & Unified Communications (UC) team. In this role, you will act as the software engineering backbone for our AV/UC infrastructure, helping us scale our global communication tools through intelligent automation.

You will be responsible for designing, building, and maintaining automations for our core SaaS platforms, developing internal microservices, and implementing infrastructure-as-code to eliminate manual overhead. The ideal candidate is an independent problem-solver who enjoys working at the intersection of software development and enterprise communication systems.

Key Responsibilities

SaaS Platform Automation: Design and deploy automated workflows for our primary AV/UC SaaS platforms (e.g., Zoom, Microsoft Teams, Webex, Slack) using their native APIs and webhooks to manage user lifecycles, provisioning, and reporting. Internal Services Development: Build, maintain, and scale internally built services, middlewares, and self-service tools that empower end-users and streamline AV/UC operations.

Infrastructure Automation: Write and maintain scripts and infrastructure-as-code (IaC) to automate the deployment, configuration, and monitoring of AV hardware and UC software environments. System Integration: Connect disparate enterprise systems (e.g., HRIS, IT ticketing, and UC platforms) to ensure seamless data flow and process automation.

Monitoring & Alerting: Develop automated health checks, proactive monitoring, and alerting mechanisms for critical AV/UC infrastructure to minimize downtime. Collaboration & Code Quality: Participate in code reviews, maintain clear technical documentation, and write unit/integration tests to ensure highly reliable code deployments.

Required Skills and Experience Level:  Experience: 2–4 years of professional experience in software development, backend engineering, or a Site Reliability Engineering (SRE) / DevOps role. Programming Languages: Strong proficiency in at least one modern programming language such as Python, Go, JavaScript/Node.js, or C#.

API Expertise: Proven experience interacting with and designing RESTful APIs, Webhooks, and handling JSON/XML data payloads. Infrastructure & Cloud: Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Automation Tools: Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) and configuration management tools (e.g., Ansible, Chef, or Puppet).

Version Control & CI/CD: Solid understanding of Git workflows and building CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins). Preferred Skills:  Direct experience working with APIs from major Unified Communications platforms (Zoom, MS Teams, Google Meet, Cisco, etc.). Familiarity with AV hardware ecosystems and their management interfaces.

Experience building chatbots or chatops integrations (e.g., Slackbot, Teams bot). Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, including inter-organizational impact Interact with senior internal and external personnel on event production systems matters, standards, and related projects  Proficiency with Google Suite tools.

Security Compliance Certification ISC2  Familiarity with QSC, Dante, Crestron, Shure, and AV over IP  Collaborative thought leader with the ability to take a proactive approach to dynamic technical aspects of the role Okta Essentials Certification is a plus  Jamf Associate Certification is a plus  #Hybrid_Bengaluru #LI_Linkedin P24874_3391504The Okta Experience Supporting Your Well-Being  Driving Social Impact  Developing Talent and Fostering Connection + Community We are intentional about connection.

Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.

We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process.

In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential.

More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile,...