Analyst/Senior Analyst - Customer Experience

Mumbai, IN

Posted on Feb 2, 2026

SeniorHybridOperations

Job Description

Nium, the Leader in Real-Time Global Payments

Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 40 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.

About the Role:

At Nium, customer obsession is at our core. As an Analyst/ Senior Analyst- Customer Experience, you will be on the front line ensuring smooth, transparent, and cost-effective international remittance services for our retail and business customers. Your role will be critical in creating customer delight and building long-lasting trust

About Nium

Nium is a global leader in modern money movement. It provides banks, payment providers, and businesses of any size with access to global payment and card issuance services. Its modular platform powers frictionless commerce, helping businesses pay and get paid across the globe with services for pay-outs, pay-ins, card issuance, and banking-as-a-service.

Once connected to the Nium platform, businesses are able to pay out in more than 100 currencies to over 190 countries - 85 of which in real...

Job overview

Experience level

Senior

Work type

Hybrid

Department

Operations

Posted

on Feb 2, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

$1B-$10B

Market Cap

Amount Raised

$285MM+

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