Customer Success Manager (French Speaker)

Customer Success The Customer Success team works to maximize the lifetime value of our unassigned annual subscribers by positioning premium Getty Images products as solutions to customer challenges and managing renewals. There’s a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget.

Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world.

Working at Getty Images Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work.

We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives.

We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market.

Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups.

Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity.

We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Getty Images is a leading provider of digital media content, offering a vast collection of high-quality photos, videos, and music for creative professionals worldwide. Established in 1995, Getty Images has been at the forefront of visual storytelling, serving as a go-to resource for individuals and businesses seeking compelling visual assets.

With a diverse and extensive library, Getty Images continues to shape the creative landscape and inspire innovation across various industries.