CX Infrastructure Analyst

Ottawa, ON, CA

Posted on Mar 13, 2026

Full TimeMid LevelRemoteCustomer Support

Job Description

About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation.

Bring your ideas, your grit, and your care for people.

Join us and shape the future of care.

We are looking for a person who will design, evolve, and optimize the CX technology ecosystem to ensure customer experience platforms are scalable, reliable, secure, and data-informed—enabling high-quality customer experiences and efficient frontline operations.

About Fullscript

Fullscript is a digital health platform that helps practitioners build better patient relationships through quality supplementation and intuitive tools for treatment adherence — all at no cost.

Practitioners write online supplement plans where patients order wellness products and find resources to improve their health education. Practitioners control what their patients pay so they can grow their practices, offer deep discounts, or strike a comfortable balance of both. Fullscript’s US catalog...

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Remote

Department

Customer Support

Posted

on Mar 13, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

$50M-$100M

Market Cap

Amount Raised

$267MM+

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