Data Engineer II

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As a Data Engineer, you will be a key player in our team, responsible for the design, development, and maintenance of our data systems. As a core member of our data team, you will own and maintain the data platform that supports all our analytics-based solutions.

Responsibilities

Design, construct, test, and maintain highly scalable data management systems. Ensure systems meet business requirements and industry practices. Integrate new data management technologies and software engineering tools into existing structures. Work with messaging systems and data pipelines. Employ a variety of technologies and tools to marry systems together.

Drive the improvements on data reliability, efficiency, and quality.   Qualifications: 3+ years of software engineering experience. 1+ years of experience in production environments as a Data Engineer or in a similar role. Degree in Computer Science, IT, or similar field; a Master’s is a plus. Understanding of general data engineering and distributed system principles.

Experience with streaming data processing frameworks, such as Apache Flink or Spark Solid background working in a SDLC with a standard programming language (e.g. Java, Python). Hands-on experience with SQL database design. Experience with messaging systems and data pipelines.   Nice-to-have:   Familiarity with Apache Kafka, Google BigQuery, PubSub, and the GCP ecosystem.

Experience in data mining, data cleaning, and data management. Previous experience in the Contact Center industry.   Benefits: Five9 Shares Bonus Scheme 10% Flex Benefit Meal Allowance Medical Insurance Life Insurance  25 day Annual Leave + Public Holidays Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better we are. Five9 is an equal opportunity employer.  View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.   Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions.

Its solution enables its clients to manage these customer interactions across various channels, including voice, video, chat, email, website, social media, click-to-call,...