Extreme Networks

San Jose, California, United States

1,001-5,000 Employees

Tech

TECHNICAL SUPPORT ENGINEER 10147 - Switching/Routing- TAC Support

Chennai, India, IN

Posted on Jan 9, 2026

Full TimeMid LevelHybridServices

Job Description

Basic Qualifications

• Minimum of 4+ years’ experience in Technical Support (Network Engineering) and relevant troubleshooting working with the following:

• 802.1x Network security – Definite requirement

• Network Access Control – Application knowledge and working Experience

• Good Understanding on DHCP, DNS, Active directory certificate services

• Working experience on network monitoring and management tools is an advantage

• Wired (Switching/Routing) –Preferred.

Specific Knowledge/Skills

• Associate degree or Technical Certification in Information systems and System/network troubleshooting or 3 years directly related career experience.

• Good working experience on NAC ( Network Access Control) applications

• Network monitoring/management Tools using SNMPV3

• Application Programming Interface (API) is added advantage

• Good knowledge on the following protocols:

o EAP-PEAP, EAP-TLS, EAP-TTLS… etc

• Working experience on DHCP, DNS servers

• Working knowledge on deploying VM’s / Managing them is added advantage

• Knowledge of TCP/IP, OSI model, Intermediate Switching and Routing knowledge.

• Good knowledge on the following protocols:

o L1 & Switching (VLANs, STP, LACP, etc.)

o Routing (VRRP, Static Routing, OSPF, etc.)

• Good Understanding and working experience on 802.1x authentication and Radius packet flows.

o 802.1x (EAP, EAP-TLS, PEAP, MAC and web authentication)

o Entra-ID / Intune (Basic understanding, working experience is an advantage)

o Application specific certification in windows like (Active directory certificate services, Mobile device management MDM) is an advantage.

• Excellent communications skills, oral, written and listening.

• Strong diagnostic and problem-solving skills and be able to interact effectively with customers to troubleshoot problems over the phone.

• More than three years of technical support role would be a plus.

About Extreme Networks

Extreme Networks is a leading provider of software-driven networking solutions for enterprise, data center, and service provider customers worldwide. Established in 1996, Extreme Networks has been at the forefront of innovation in networking technologies. The company's cutting-edge solutions empower organizations to build agile, adaptive, and secure networks that drive digital transformation and deliver exceptional user experiences.

With a comprehensive portfolio of networking products and...

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Hybrid

Department

Services

Posted

on Jan 9, 2026

About

Job Link

jobs.lever.co

Financials

Type

public

Annual Revenue

Market Cap

$2.0B+

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