Sr. Technical Recruiter

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

Visit dialpad.com to learn more. Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your roleWe are looking for a passionate, driven Senior Technical Recruiter to join Dialpad. You’ll help scale our technical teams by managing and supporting full lifecycle recruiting for Engineering, Product, and Design. You’ll also have the opportunity to flex into supporting additional non-EPD organizations within the company.

You’ll own the full lifecycle of recruiting—sourcing, vetting, and hiring top talent—while building strong partnerships with hiring managers. By driving a consistent and data-driven process, you’ll help ensure we hire the best people to fuel our growth. This position reports to the Sr. Manager, Global Talent Acquisition, and has the opportunity to be based in our Buenos Aires, Argentina office.  What you’ll do  Manage the full-cycle recruiting process, ensuring a seamless, consistent, and highly positive candidate experience across Argentina, Canada & the US.  Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams, and global stakeholders.

Innovate on ways to build a talent pipeline, identify creative sourcing techniques, and recruit in a variety of venues to construct balanced and inclusive teams. Champion an exceptional candidate and hiring manager experience focused on a high-touch, warm, engaging, and meaningful connection during the recruitment journey.

Source, screen, and assess talent that leads to offers, negotiation, and closing. Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business. Accelerate candidate engagement and improve the candidate experience throughout the entire hiring process with consistent high-touch communication.

Identify innovative and creative sourcing techniques that deliver strong results. Skills you’ll bring  BA/BS degree or equivalent practical experience. 7+ years of recruiting experience in the areas of Engineering, Product, and Design for a high-growth technology company. Experience recruiting for different regions: NAM & LATAM (must), EMEA (nice to have).

Previous experience working in a SaaS company. Experience partnering with and influencing senior hiring managers and executives throughout the recruiting cycle. Excellent verbal and written communication skills (both Spanish & English) with an emphasis on tact and diplomacy. Strong work ethic, integrity, and personal accountability.

Proven experience negotiating and closing complex compensation packages. Demonstrated ability to thrive in a fast-paced, dynamic environment, effectively prioritizing multiple tasks and managing time efficiently. Self-starter with a track record of building strong, productive relationships. Solid understanding of sales terminology, compensation structures, techniques, and methodologies is highly preferred.

Familiarity with Greenhouse is a plus. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.  Dialpad is an equal-opportunity employer.

We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world.

Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz,...