commercetools is the leading composable commerce platform, allowing companies to dynamically tailor and scale shopping experiences across markets. We equip some of the world’s largest businesses with tools to future-proof digital offerings, reduce risks and costs, and build outstanding experiences that drive revenue growth. 

Headquartered in Munich, commercetools has led a global renaissance in digital commerce by combining cloud-native, technology-agnostic, independent components into a unique system that addresses specific business needs. We empower brands ––  including Audi, Danone, Eurorail, NBCUniversal, Sephora and Volkswagen Group –– to stay ahead of changing consumer and buyer behavior. 


About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact At commercetools, we are a mission-driven organization in a fast-paced, high-growth environment. Our People Operations team is essential in ensuring every employee has the support and resources they need to succeed. We are seeking a People Operations Partner based in Durham, US, to join our dynamic team. As our People Operations Partner, you will be responsible for our US entity and assist with other global entities, contributing significantly to our operational and administrative HR processes. Your Mission: Act as the primary People partner for US operations, consulting with the business on labor law, regulatory compliance, benefits administration and employee relations matters. Prepare and process US payroll in collaboration with external providers and W-2/W-4 year end filings Ensure benefit plans are administered in accordance with federal and state regulations. Process required documentation through payroll and insurance providers for accurate record-keeping, deductions, and regular reconciliation of benefit statements. Serve as the main point of contact for benefits-related inquiries and employment verifications. Perform all end-of-year benefit and compliance testing. Perform audits and HR reporting Conduct bi-weekly first-day onboarding for all U.S. new hires. Complete new hire paperwork, including creating profiles in ADP, verifying I-9 documentation, and managing other new hire files. Work closely with our Total Rewards team and the benefits brokers to negotiate and conduct annual Open Enrollment. Advise management on the termination process to ensure compliance and best practices, while executing the necessary administrative tasks such as drafting letters and terminating accounts. Provide HR support and operational guidance for the Australian entity.Support the Total Rewards team on global benefits projects. Collaborate with the Global People Operations team on global projects as assigned. Note: This overview is subject to change as our needs evolve. This role is hybrid, with three days a week spent in our Durham office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. &nbsp; What you need to succeed: Good knowledge of US payroll processing, tax compliance, and labor laws Demonstrated people operations experience&nbsp; Hands-on experience with US benefits administration and vendor coordination Experience supporting audits and HR reporting Ability to manage multiple priorities with strong attention to detail Interest in expanding global benefits expertise. Nice to Have:&nbsp; Global HR experience Additional language skill &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. Please note that compensation range pertains to base pay&nbsp;US Pay Range $78,846&mdash;$98,558 USD

People Operations & Benefits Partner

About&nbsp;commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact We’re looking for a Senior Manager of Customer Marketing to help us uncover, shape, and amplify the most compelling stories from our customers. This role focuses on building trusted relationships with customers and with our internal Customer Success and Sales teams, to surface real, credible stories that demonstrate business impact. You’ll be the connective tissue between our customers’ lived experiences and our corporate narrative, translating complex implementations into clear, sales-relevant proof points. From long-form case studies and videos to social content, ads, executive speaking opportunities, and sales enablement anecdotes, you’ll help ensure customer stories show up consistently and convincingly across the business. This is a hands-on role that combines strategic ownership with direct content creation. This role sits within Corporate Communications and works closely with Customer Success, Sales, Product Marketing, and Demand Gen. This role is hybrid, with three days a week spent in our Durham (US), Boston (US) or London (UK)&nbsp;office.&nbsp; &nbsp; You will Build and maintain strong, trust-based relationships with priority customers, in close partnership with Customer Success and Account teams Develop a deep understanding of customers’ business goals, challenges, and outcomes to identify stories with strong commercial and narrative value Act as a thoughtful, respectful steward of customer relationships—grounded in mutual value, not one-off asks Own the end-to-end development and distribution of customer stories across multiple formats and channels, including: Written case studies and customer snapshots Video (short-form, long-form, testimonials) Social posts and paid ads Sales decks and enablement materials Executive speaking engagements, events, and panels Reviews Partner with internal teams and external agencies to bring stories to life with high editorial quality and strong narrative focus Ensure stories are modular and reusable across channels and stages of the buyer journey Work closely with Sales and Product Marketing to surface customer stories that clearly articulate business value, not just features or KPIs Translate customer outcomes into sales-ready proof points, anecdotes, and “in-the-room” stories based on our value drivers that help deals move forward Equip Sales and BDR teams with authentic customer narratives that feel credible, relevant, and human Manage and update customer stories on Highspot for GTM consumption Partner with Customer Success to identify storytelling moments across the customer lifecycle (go-live, milestones, expansion, innovation moments) Create lightweight processes for capturing and sharing customer stories internally Maintain a curated, up-to-date repository of customer stories and references that serves as a reliable resource for Sales, Marketing, and Comms Align customer storytelling with broader corporate narratives, brand positioning, and communications priorities Support PR, social media, analyst relations, and executive communications with strong customer proof points Identify and support customer participation in press, awards, and thought leadership opportunities &nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Extensive experience in customer marketing, content marketing, corporate communications, or a related role Proven experience working directly with customers and customer-facing teams Strong storytelling and writing instincts—you can draft clear, compelling customer narratives yourself, not just direct others Support and/or draft and edit customer-facing content, including case studies, customer snapshots, sales-ready narratives, and executive-ready materials, while also partnering with agencies as needed Comfort working across formats: written, video, social, events, sales materials Sales-minded approach with the ability to surface and articulate business value Excellent communication and stakeholder management skills and the confidence to work cross-functionally Experience in B2B SaaS or enterprise technology strongly preferred AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Experience supporting PR, analyst relations, or executive communications Familiarity with sales enablement or revenue marketing Experience managing agencies or freelance creator &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Senior Customer Marketing Manager

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Boston or Durham office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. Please note that the compensation range pertains to base pay &nbsp;

Senior Technical Product Marketing Manager

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity: We are seeking a dynamic Vice President of Product - Commerce to lead and drive innovation across the shopping journey and merchant experience. This role is pivotal in shaping the future of commerce technology, ensuring our retail and brand customers achieve business growth while contributing to the overall ARR growth of commercetools. As VP of Product - Commerce, you will partner closely with the VP Engineering - Commerce and lead stream-aligned teams responsible for delivering (Build/ Buy/Partner) commerce components, including but not limited to checkout, payments, and product data management. Your teams will own the Product Strategy and end-to-end delivery, maintaining the highest quality standards for our core commerce functionality. This role offers a hybrid work environment with three days a week in our London, Berlin or Valencia office. Your impact: Define and execute a compelling product vision for commerce, ensuring alignment with company goals and customer needs Drive the development of new commerce tools that empower retailers and brands to grow. Identify opportunities to Buy/Partner Work closely with engineering, design, sales, marketing, and customer success teams to ensure seamless execution Ensure commercetools is offering a best in class proposition placing us as the Architects for Commerce Innovation Manage and optimize both the End Customer Front End and Business User Front End (Merchant Center) to drive superior user experience and operational efficiency, to the extent that we stand out vs competition Define and track key success metrics, ensuring that our commerce solutions contribute to customer growth and drive our ARR expansion Stay ahead of industry trends, emerging technologies, and competitive dynamics to maintain a strong market position &nbsp;What sets you apart Skilled in developing and scaling commerce products, with deep knowledge of retailer and brand challenges Experienced in building and leading high-performing product teams, driving growth through innovation and execution Strong ability to communicate complex ideas clearly, align stakeholders, and present effectively at all levels Proven ability to work across diverse teams in a fast-paced, international environment Focused on leveraging data insights to drive customer success and business impact Strong understanding of product-market fit, growth strategies, and scaling businesses. CEO experience and a business degree are a plus &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

VP Product - Commerce

VP Product - Commerce  (m/f/x)

Senior Frontend Solutions Architect (Post-Sales)

BDR Manager

Senior Partner Sales Manager

Staff Support Engineer

E-commerce Operations Specialist

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures The Opportunity:&nbsp; We are transforming our traditional office management function into a modern Workplace Experience team, with a practical and highly service-oriented approach. As a Workplace Experience Specialist, Global, you will be a strategic partner in creating a positive workplace experience across all our hubs. You will work closely alongside our Global Workplace Experience Lead ensuring our hubs across the globe are fit for purpose in line with our Global Workplace Experience Strategy. You will also be a key team member in our Berlin office, making sure day to day operations run smoothly. This is a full time role, requiring 5 days a week in our Berlin Office. This role will require occasional travel to our global hubs outside of Germany.&nbsp; Your Mission: Reporting to the Global Workplace Experience Lead, you will be instrumental in designing and delivering exceptional workplace environments: Autonomously lead and support global projects, such as: new office searches, moves, and new office setups, ensuring alignment with our Global Workplace Experience Vision.&nbsp; Act as a backup and provide essential support to local Workplace Experience teams across our international hubs (Berlin, Munich, London, Valencia, Melbourne, Boston), ensuring a high level of service delivery. This may involve travel to various hub locations as needed. Together with a team, drive day to day operations in our Berlin office, ensuring a welcoming environment that supports our hybrid working model.&nbsp;&nbsp; Contribute to the development, review, and implementation of global workplace standards, policies, and guidelines.&nbsp; Work closely with cross-functional teams including IT, People, Executive Leadership, and Chief Excitement Officers (CXOs) and other enabling functions, to enhance employee experience and engagement within the offices.&nbsp;&nbsp; Support the seamless integration of our Hybrid workstyle within the physical office environments, ensuring spaces facilitate meaningful in-person collaboration, team meetings, and working sessions.&nbsp;&nbsp; Work closely with the Global Workplace Experience Lead, assisting with strategic planning, data analysis, and day-to-day operational support.&nbsp;&nbsp; Proactively identify opportunities for improvement in the global workplace experience and propose practical, employee-centric solutions.&nbsp;&nbsp; Contribute to a workplace culture that fosters employee motivation, knowledge transfer, engagement, mental health, and effectiveness.&nbsp;&nbsp; What You Need to Succeed: Proven experience in workplace experience, office management, or facilities management, ideally within a fast-paced, global, or multi-location technology company. Demonstrated strong project management skills with a track record of autonomously leading initiatives from conceptualization to successful execution, ensuring deadlines and budgets are met.&nbsp;&nbsp; A highly proactive self-starter with the ability to autonomously lead projects and manage multiple priorities effectively with minimal supervision.&nbsp;&nbsp; A high level of service orientation, consistently prioritizing the employee experience and seeking solutions to enhance comfort, productivity, and engagement. Excellent written and verbal communication skills, with the ability to build strong relationships and collaborate seamlessly with diverse stakeholders across all levels and functions.&nbsp;&nbsp; High degree of flexibility and adaptability to changing needs, priorities, and company growth, including a willingness to travel to various hub locations as required.&nbsp;&nbsp; A solid understanding of hybrid work models and a passion for creating inclusive office environments that support both in-person and remote collaboration.&nbsp;&nbsp; Fluency in English and German. &nbsp;We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Workplace Experience Specialist, Global

<h4>About commercetools</h4>
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
<h4>Your Impact</h4>
As Head of Product – Agentic Offerings, you will lead the product and design vision for enabling next-generation commerce experiences powered by AI agents. This role is central to our strategy to enable our enterprise customers to be and win where their customers are in the Age of AI and to leverage agents within their commerce ecosystem.&nbsp;
You will drive the creation of the AI Hub, which powers Discoverability-&gt; Discovery and Conversion on the leading GenAI Channels, the AgentSPHERE recently announced which is where you can manage these agents, their access and a potential future marketplace, and the Agent Gateway, our core platform service for enterprise governance, authentication, and secure agent orchestration. You will be a key member of the leadership team, working closely with the CPO, Engineering VP.
Your Mission:
<ul>
<li>Drive the product strategy for the Agentic Offerings Domain (AI Hub and Agent Gateway), focusing on Discoverability and conversion, Agent governance and control and Agent Marketplace</li>
<li>Lead a multidisciplinary team to build commerce-native tools (MCP servers) and intuitive management interfaces that allow merchants to configure and secure their agentic ecosystems.</li>
<li>Serve as a key advocate for enterprise-grade security and governance, ensuring every AI agent interaction is authenticated, auditable, and controlled.</li>
<li>Partner with Engineering and cross-functional peers to evolve the Agent Gateway into a comprehensive gate for all external agentic traffic while optimizing AI Hub for multi-channel discovery (ChatGPT, Gemini, Copilot).</li>
<li>Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications and the Agentic Ecosystem continue to evolve.</li>
<li>Define and evolve the agentic narrative in collaboration with Product Marketing, ensuring our role as the definitive bridge between commerce engines and LLMs is understood.</li>
<li>Hire, lead, and mentor PMs and Designers, fostering a team that can navigate the high ambiguity and rapid pace of the AI landscape.</li>
<li>Be a thought leader, anticipating trends in Agentic AI, Model Context Protocol (MCP) standards, and the evolution of LLM-based shopping.</li>
</ul>
This role is hybrid, with three days a week spent in our Berlin, Valencia or London office.&nbsp;
<h4>What Sets You Apart</h4>
<ul>
<li>Experienced in product management, and commercially minded ideally in B2B/enterprise software</li>
<li>Strong cross-collaboration skills with major ecosystem partners, including Google, OpenAI, MSFT, and payment providers, among others.</li>
<li>Proven track record of leading high-performing product and design teams through rapid growth and change.</li>
<li>Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications continue to evolve.</li>
<li>Strategic mindset with the ability to navigate complex partner ecosystems (LLMs, PSPs, and System Integrators).</li>
<li>Excellent communication skills for managing senior stakeholders and articulating the business value of emerging technology.</li>
</ul>
Nice-to-have:
<ul>
<li>Hands-on experience with prompt engineering or building products with MCP and commerce protocols like ACP or UCP.</li>
<li>Exposure to B2B commerce complexity, including massive catalogs and customer-specific pricing within agentic contexts.</li>
<li>Understanding of the competitive landscape including Stripe ACS and emerging agentic commerce platforms.</li>
</ul>
<h4>Our Benefits</h4>
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
📈 Our equity participation program allows you to share in our success&nbsp;
For more information on our benefits, <a href="https://commercetools.com/careers/our-benefits">visit this page.</a>
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp;
For more information on our diversity, equity, inclusion, and belonging practices, <a href="https://commercetools.com/careers/dei-esg">visit this page</a>.&nbsp;

Head of Product – Agentic Offerings

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We're curious and innovative, we take risks and grow from our failures The Opportunity: We’re looking for a detail-oriented and data-driven Revenue Operations Analyst, reporting to the VP of Revenue Operations, you will support the global GTM organization. Key responsibilities include leading the commission process, driving AI-enabled RevOps transformation, and supporting training initiatives. Your mission is to connect people, processes, and data — leveraging AI tools and insights to streamline workflows, improve decision-making, and accelerate revenue growth. You will work cross functionally with Sales, Finance, HR to ensure accurate and timely compensation calculations and statements.&nbsp; You are an ideal candidate if you think two steps ahead, are a true team player, and can work under pressure without losing sight of detail and business guidelines. Your Mission: Own and manage all commission calculations &amp; inquiries. Calculating and auditing commissions monthly to ensure accuracy and compliance Support designing, modeling, implementing and maintaining variable compensation plans in partnership with finance and HR teams. Optimize commission technology by embedding AI-driven error detection, predictive accrual models, and scenario simulations to reduce gaps and improve scalability. Streamline processes and timelines in line with strategy and cross-functional teams. Partner with Finance to use machine learning forecasting models to anticipate commission expense trends and validate payouts. Become an expert user across the GTM tech stack and champion AI-powered features (e.g., predictive analytics around opportunity scoring, natural language query dashboards, Gemini AI Agents). Develop and own the RevOps training agenda covering tools, processes, and AI literacy — ensuring GTM teams adopt automation and insights effectively. Create AI-enabled playbooks to guide AEs, FLMs, and BDRs in areas such as pipeline hygiene, opportunity qualification, and forecast accuracy. Embed AI into the day-to-day of GTM and RevOps, such as: Pipeline health monitoring with anomaly detection. Churn prediction models for Customer Success. Deal scoring and prioritization using predictive analytics Territory optimization between account assignments and REP location Automated dashboarding for real-time performance insights and forecast accuracy Provide assistance to internal stakeholders during rollout of initiatives and strategic projects, especially AI-driven pilots and process redesigns. Support GTM stakeholders with day-to-day inquiries, including AI-assisted data exploration and reporting. &nbsp; What you need to succeed: Bachelor’s degree in Business, Finance, Data Analytics, or a related field. Experience in Commissions, sales operations, data analytics, or a similar analytical role. Proficiency in CRM software (e.g., Salesforce) and data analysis tools (e.g., Excel/Google Sheets) Experience using Commissions software (eg. Xactly, Captivate, SPIFF) and AI functionality in these tools Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data into actionable insights. Excellent communication skills and ability to work efficiently with cross functional teams in a fast paced, high growth environment Curiosity and openness to adopting new AI-driven approaches to improve workflows and drive deeper analytical insights.&nbsp; Nice to have: Prior experience in a SaaS or high-growth technology company Familiarity with GTM tech stack (productivity, intelligence, forecasting, etc.). Experience with AI tools (e.g., ChatGPT, Gemini, Clari, Outreach, Gong, etc.). Basic coding skills (SQL, Python, R) to interact with data pipelines and train/test AI models. *Please note that the salary listed pertains to base payUS Pay Range $90,000&mdash;$110,000 USD

Revenue Operations Analyst

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London and we are offering a hybrid working model with a minimum of 3 days per week in our Holborn office. &nbsp; Your Mission: Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What you need to succeed: Business fluent communicator in both German and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Business Development Representative - DACH

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<h4>About commercetools</h4>
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Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of autonomous commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
<h4>Your Impact</h4>
You own AI capabilities end-to-end:&nbsp; from the data and context that feed a model, through agent orchestration, to the generative UI a user sees and trusts. You've personally shipped and operated full-stack apps in production, so backend, frontend, data, and ML aren't four teams you coordinate with, they're four things you do. You're not a research scientist; you wield models and engineer ruthlessly around their uncertainty.
You will:
<ul>
<li>Build agent loops and orchestration: tool use, structured outputs, business-rule enforcement, graceful failure</li>
<li>Build the integration layer (via MCP) that lets agents securely call backend systems and business APIs</li>
<li>Render model output into live, streamed, accessible UI via generative-UI protocols</li>
<li>Ground models in real data: retrieval, embeddings, and feedback loops that actually close</li>
<li>Treat evals as a first-class system - provable improvement, not vibes&nbsp;</li>
<li>Take a capability from prompt-in-a-notebook to a measured, guard-railed production feature</li>
</ul>
&nbsp;
This role is to based in our hubs -&nbsp; Berlin, Boston, Durham, Munich, London or Valencia.
&nbsp;
<h2 data-path-to-node="7">What Sets You Apart</h2>
You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.
You bring:
<ul>
<li>Shipped full-stack apps to production and owned them end-to-end: frontend through backend to deploy and operate, not handed off at a layer boundary</li>
<li>5+ years shipping production software, 2+ building with LLMs in production (real users, not demos)</li>
<li>Hands-on experience with UI protocols (A2UI, AG-UI, MCP-UI, or similar). You've built against a generative/agent-driven UI protocol, not just consumed a REST API</li>
<li>The AI spine: prompt/context engineering, agents, tool use, structured outputs, evals, MCP Python and TypeScript/Node + React; comfortable with async, streaming, and observability</li>
<li>Working fluency with retrieval/embeddings and SQL</li>
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Nice to Have:
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<li>Fine-tuning/distillation, e-commerce or marketplace systems, and a track record in 0→1</li>
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<h4>&nbsp;</h4>
<h4>Our Benefits</h4>
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
📈 Our equity participation program allows you to share in our success&nbsp;
For more information on our benefits, <a href="https://commercetools.com/careers/our-benefits">visit this page.</a>
<h4>&nbsp;</h4>
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp;
For more information on our diversity, equity, inclusion, and belonging practices, <a href="https://commercetools.com/careers/dei-esg">visit this page</a>.&nbsp;

AI Engineer

&nbsp; Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers:&nbsp;We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures The Opportunity: We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London and we are offering a hybrid working model with a minimum of 3 days per week in our Holborn office. &nbsp; Your Mission: Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What you need to succeed: Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package:&nbsp;Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚&nbsp;Academy:&nbsp;Regular training sessions, access to Coursera and Babbel training courses 🙌&nbsp;Our Benefits:&nbsp;Check them out&nbsp;here ⌚️&nbsp;Flexibility:&nbsp;Morning person or night owl? We believe in outcome and motivated employees 🚀&nbsp;Mindset &amp; Growth:&nbsp;A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a&nbsp;wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Business Development Representative

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity:As our TypeScript Engineer, you’ll work closely with our Product Manager and Omnichannel Leader to enable retailers to use commercetools’ solutions across channels. You’ll work closely with enthusiastic and experienced retail specialists in an agile and international environment with a modern, evolving tech-stack. If you work with passion, love clean code, and like to understand the big picture, this role is a great match! &nbsp; This role offers a hybrid work environment with three days a week in our London office. &nbsp; Your Mission: Design and develop scalable and secure payment systems to handle financial transactions securely and efficiently in a multi-tenant Cloud/SaaS environment Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more Work closely with Product Management to understand the business needs and find appropriate technical solutions Contribute to the definition of the team roadmap Ensure that functional and non-functional requirements (performance, security) are met Work with engineers from different teams to ensure technical excellence of the whole platform Take part in on-call rotation (with the worldwide distributed team) for production systems &nbsp; What you need to succeed: Experience as a backend engineer with Typescript Solid understanding of parallel and asynchronous programming, as well as non-blocking I/O Experience in developing REST API’s and knowledge of scalable architectures Knowledge of document databases (MongoDB) and API interaction tools (such as Postman, or similar) Fluent written and verbal English language skills for work in international teams The aspiration to constantly improve yourself and learn new technologies and concepts A good understanding of Agile methodologies and participation in sprint events Ability to work in a hybrid environment - remotely for development but commuting to a London lab for physical device work &nbsp; Nice to have: Experience with MACH principles and solutions composed in MACH environments Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2 Experience integrating, implementing, and supporting at least one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Backend Typescript Engineer (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a new addition to our Customer Success team in London, Berlin, or München to work with our customers to thoroughly understand their business and needs and help them maximize the value from commercetools. As our Customer Success Manager, you will bring the voice of the customer back to the business and act as the intermediary between the customer and commercetools. You will engage across internal teams like Sales, Support, Product, and Marketing, while also working closely with senior customer stakeholders and their various business units. You will nurture and strengthen customer relationships and take responsibility for your customers’ desired short- and long-term business outcomes to deliver on ROI and generate ongoing, meaningful business value. This role offers a hybrid work environment with three days a week in our local office. Your Mission: Create and maintain a diverse set of relationships across customers in various industries, being chiefly responsible for positioning commercetools as a trusted strategic partner Manage a multimillion-euro book of business with high-value customers while understanding their strategic goals and taking an active role in helping them accomplish these Identify business opportunities and pursue customer growth as well as support retention goals through the delivery of value Partner with customers to create Strategic Customer Account Plans to accelerate their commerce targets with value at the forefront, supported by success metrics and clear governance processes Facilitate business reviews with decision-makers and business champions, where we demonstrate the value realized, codify corrective action plans where necessary, and plan for partnership growth Research customer industries to provide strategic insights and recommendations that align with customer goals. Establish yourself as a consultative partner, offering advice and insights to steer customers towards successful outcomes Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Educate and help customers understand the business value of new features in line with their business cases Maintain a real-time understanding of your customers and their adoption of our platform – Collecting and communicating customer input and requirements for new features to our Product team Act as an intermediary and orchestrate internal teams and motions across your account portfolio. In particular, you will work in lockstep with our Implementation Success team to unlock value quickly, our Expert Services team to deliver continuous improvements, as well as our Renewal Managers to ensure successful renewals &nbsp; What you need to succeed: Experience in either a Customer Success, Technical Consulting, Training, or Pre-sales role within a SaaS environment Recent and relevant retail or e-commerce experience is required (ideally having been part of a commerce re-platforming previously) including high-level technical knowledge of e-commerce solutions A confident and empathetic communicator in English and German with excellent presentation skills and a high degree of customer orientation A strong blend of business and technical knowledge to work with a variety of customers and stakeholders Willingness to travel (approx. 30%) A structured and proactive working style with the ability to work both independently as well as part of a cohesive team Team player who enjoys working in an international and growing tech/software environment with distributed team members across the globe Ambitious with an appetite for continuous improvement Fluency in German Nice to have: Familiarity with similar e-commerce solutions Fluency in French &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Customer Success Manager (m/w/d)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: As the Director of Customer Success for the EMEA region, you will be the executive leader responsible for the entire post-sale customer journey. Your mission is to build and lead a world-class organization that lives by our mantra:&nbsp;Keep the Customer, Engage Them, and Grow Them. You will drive the regional strategy, ensuring we deliver on our value promises of Commerce Growth, Commerce Efficiency, and Resiliency &amp; Trust. By leading our Heads of Customer Success Management and the Head of Expert Services, you will create a unified, value-driven organization that ensures customers launch successfully, adopt our platform deeply, and achieve measurable business impact, leading to world-class retention and growth. This role offers a hybrid work environment with three days a week in either our Berlin or London office. &nbsp; Your Mission: Partner with the VP of Customer Success and your counterparts in the Americas and APAC to develop and implement a cohesive global strategy. Own the execution of this strategy for the EMEA region, translating global goals into regional success Take full ownership of meeting best-in-class regional targets for renewals and upsell/cross-sell. You will be tasked with retaining and expanding our existing customer base to drive gross and net revenue retention Lead, mentor, and inspire a team of senior leaders, including two Heads of Customer Success Management and one Head of Expert Services. Foster a culture of excellence, accountability, and collaboration Own the full P&amp;L for the EMEA Expert Services (Professional Services) team. Oversee the Head of Expert Services to ensure profitable growth and the successful delivery of our packaged and add-on services, such as Solution Architecture &amp; Design and Launch Readiness Reviews Ensure your teams are experts in the commercetools Value Drivers Framework. Guide them in proactively identifying customer objectives and translating our platform’s capabilities into tangible business outcomes like increased conversion rates and lower Total Cost of Ownership (TCO) Develop our customers into advocates who will take part in marketing activities, provide high CSAT scores, and speak to prospects about their positive experience with commercetools Partner with our global Strategy and Operations teams to continuously improve processes, reporting, and playbooks. Champion the use of Gainsight to ensure a data-driven approach that highlights customer health, identifies risk, and informs forecasting Serve as the executive sponsor for our most strategic EMEA customers. Build and maintain strong relationships with C-level executives, acting as a trusted advisor and the ultimate point of escalation Forge strong partnerships with Sales, Renewals, Product, and Marketing to ensure a seamless customer journey. Provide critical voice-of-the-customer feedback to inform our product roadmap and go-to-market strategy &nbsp; What you need to succeed: Experience in Customer Success, Account Management, or Professional Services within an enterprise SaaS or enterprise software environment Experience directly managing senior managers and leaders of customer-facing teams. You have a demonstrated ability to hire, coach, and develop leadership talent Experience leading both relationship-focused (CSM) and technical (Solution Architecture, Technical Account Management) teams. You are comfortable discussing complex technical concepts and tying them to business value Deep knowledge of the digital commerce ecosystem, including e-commerce platforms, composable commerce, MACH architecture, and the challenges faced by modern retailers and brands The ability to engage and build trust with senior executives (CIO, CTO, CDO) at enterprise-scale customers. You are a compelling storyteller who can articulate value and demonstrate ROI You can create a long-term vision for your region while also managing the day-to-day operational rigor required to run the business effectively You have a strong background in implementing and managing value-based Customer Success programs. Experience with CS platforms like Gainsight is essential You are customer-obsessed and have a fundamental belief that our success is intrinsically linked to the success of our customers If you are a strategic, empathetic, and results-oriented leader who is passionate about building high-performing teams and helping customers thrive, we encourage you to apply. Join us in shaping the future of commerce. &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Ownership:&nbsp;We believe in giving you the space to shape how you work, trusting you to create impact that matters 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Director of Customer Success (m/w/d)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures Please note:&nbsp;We can provide sponsorship and relocation assistance for those relocating to Valencia. The Opportunity: We are seeking two Engineering Managers to lead their team's through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. These roles are open due to team splits (we want it to be a valuable experience for all!) and internal movement to exciting new roles. We'd love to learn about your background and interests, then align together on what team suits you best.&nbsp; Teams: 1. Customers:&nbsp;Provides customers the means to model and manage their customers, both in B2C and B2B scenarios. 2. Developer Enablement: Building Software Development Kits (SDKs), Platform Insights, and API extensibility tools for commercetools developers. 3. Search: Develops customer-facing search APIs for the purpose of product catalog discovery, using Scala and Elasticsearch. &nbsp; Your Mission: Responsible for the people and culture in your team: You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building&nbsp; You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions You conduct great 1-1 with your engineers&nbsp; Responsible for the delivery and the processes of your team: You are crucial for getting things rolling and ensuring a smooth delivery&nbsp; You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager Champion our tech vision and consult the engineers accordingly Collaborative with Engineering Managers of other teams, Tech Leads, Agile Coaches, a People Business Partner, Head of Engineering, and the CTO What you need to succeed: Multiple years of experience as a manager of software engineers in a distributed product team An engineering background with ability to hands-on code Capable of hands-on coding where possible (e.g. review PRs, smaller tasks, pairing), software architecture, and system design Track record and passion for growing, coaching, and mentoring your team An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade-offs and how they can support a smooth delivery of your team’s goals Excellent communication skills and an empathetic and self-reflective mindset Fluent written and spoken English skills to work in an international environment Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies&nbsp; Nice to have: Experience in the commerce industry We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out by office here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Engineering Manager  (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures Please note:&nbsp;We can provide sponsorship for those relocating to Berlin. The Opportunity: We are seeking two Engineering Managers to lead their team's through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. These roles are open due to team splits (we want it to be a valuable experience for all!) and internal movement to exciting new roles. We'd love to learn about your background and interests, then align together on what team suits you best.&nbsp; Teams: 1. Customers:&nbsp;Provides customers the means to model and manage their customers, both in B2C and B2B scenarios. 2. Developer Enablement: Building Software Development Kits (SDKs), Platform Insights, and API extensibility tools for commercetools developers. 3. Search: Develops customer-facing search APIs for the purpose of product catalog discovery, using Scala and Elasticsearch. Your Mission: Responsible for the people and culture in your team: You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building&nbsp; You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions You conduct great 1-1 with your engineers&nbsp; Responsible for the delivery and the processes of your team: You are crucial for getting things rolling and ensuring a smooth delivery&nbsp; You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager Champion our tech vision and consult the engineers accordingly Collaborative with Engineering Managers of other teams, Tech Leads, Agile Coaches, a People Business Partner, Head of Engineering, and the CTO What you need to succeed: Multiple years of experience as a manager of software engineers in a distributed product team An engineering background with ability to hands-on code Capable of hands-on coding where possible (e.g. review PRs, smaller tasks, pairing), software architecture, and system design Track record and passion for growing, coaching, and mentoring your team An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade-offs and how they can support a smooth delivery of your team’s goals Excellent communication skills and an empathetic and self-reflective mindset Fluent written and spoken English skills to work in an international environment Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies&nbsp; Nice to have: Experience in the commerce industry We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out by office here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: Ready to help shape the future of a vibrant, globally connected office? We’re looking for an energetic and proactive Executive Assistant &amp; Workplace Experience Specialist to join our team in London! In this exciting role, you'll support our Chief Product Officer (CPO) with key administrative tasks, scheduling, and travel coordination, while collaborating with a diverse, international team across the US and Europe. As the CPO is the Executive Sponsor of our London office, you will also be at the heart of our dynamic workspace, ensuring everything runs smoothly, organizing engaging events, and nurturing a thriving office culture.&nbsp; If you're passionate about making a real impact and building something amazing, we’d love to have you on board! This role is in-person (Monday - Friday) in our London Office. &nbsp; Your Mission: Executive Assistant: Manage the CPO’s complex calendar, scheduling meetings, appointments, and events with precision Coordinate both domestic and international travel, handling flights, accommodation, transportation, and detailed itineraries Oversee and prioritize the CPO’s inbox, ensuring timely responses and addressing urgent matters efficiently Act as a gatekeeper for internal and external communications, filtering and prioritizing information as necessary Organize and maintain confidential information and documents with care and discretion Assist in planning and organizing events, workshops, team-building activities, and company-wide initiatives Cultivate strong relationships with key stakeholders to facilitate smooth task coordination Handle various administrative tasks such as expense reports, document filing, and other day-to-day operations Workplace Experience: Create a welcoming and inclusive office environment Oversee visitor management, employee onboarding, and administration for office access Ensure our office is equipped with supplies and equipment needed to support our hybrid workstyle.&nbsp; Liaise with building management and external vendors for maintenance, repairs, and upgrades Working in collaboration with the global Workforce Experience team, develop and implement office policies and procedures to maintain a smooth and productive environment Work closely with Workplace Experience team members at other locations to ensure consistency and share best practices across the company Organize office events and coordinate catering to create a lively and engaging workspace What you need to succeed: Robust experience in administrative roles such as executive assistant, office management, administrative coordinator, hotel industry, event management, or personal assistant Strong communication skills and the ability to interact effectively with staff, vendors, and visitors Proven track record of managing multiple tasks, prioritizing work, and adapting to interruptions Experience organizing small events or meetings, such as team gatherings or client events Excellent problem-solving abilities, patience, and adaptability Ability to handle unexpected situations like technical issues or last-minute requests with a proactive approach Nice to have: Familiarity with office technology (printers, phones, video conferencing tools) and software such as Google Workspace &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Executive Assistant and Workplace Experience

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: Ready to make an impact at the center of a fast-growing global company? We’re looking for an experienced and proactive Executive Assistant &amp; Workplace Experience to join our Boston team. In this role, you’ll primarily support our Chief Operating Officer (COO) and Chief Customer Officer (CCO) with high-level executive support while also taking ownership of the daily rhythm, culture, and operations of our new Boston hub. You’ll act as a trusted partner to two global leaders, and as a local driver of workplace experience, ensuring the office is a vibrant, productive, and welcoming environment. In addition to working closely day to day with the COO and CCO, you will work in close collaboration with our Europe-based Global Workplace Experience team. This role is in-person (Monday - Friday) in our Boston Office. &nbsp; Your Mission: Executive Assistant (primary focus – 70%) Manage complex calendars, meetings, and priorities for the COO and CCO Coordinate international and domestic travel, preparing detailed itineraries Act as gatekeeper for internal and external communications, ensuring timely responses and follow-through Prepare and organize materials for leadership meetings and events Handle confidential information with discretion and professionalism Build strong relationships with stakeholders across the US and Europe Support executive initiatives and special projects as needed Workplace Operations &amp; Culture (secondary focus – 30%) Partner with our Europe-based Workplace Experience team to ensure the Boston office operations run smoothly, while ensuring the office supports a hybrid, collaborative workstyle Serve as the point person for employees, visitors, and vendors, creating a welcoming and professional environment Contribute to organizing engaging events, team gatherings, and cultural initiatives that bring the Boston team together &nbsp; What you need to succeed: Proven experience as an Executive Assistant supporting senior executives (C-level strongly preferred) Strong organizational and prioritization skills, with the ability to manage multiple tasks under pressure Exceptional communication skills and ability to work confidently with executives, co-workers, and external partners Experience coordinating meetings, travel, and events across multiple time zones A proactive, solutions-oriented mindset with strong problem-solving skills Ability to handle confidential matters with discretion and professionalism Willingness to contribute to workplace operations and culture-building &nbsp; Nice to have: Experience with office or workplace operations, hospitality, or event coordination Familiarity with tools such as Google Workspace and modern office technology &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. &nbsp; Please note our salary range pertains to base pay.US Pay Range $87,000&mdash;$109,000 USD

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures This role offers a hybrid model of 3 days in our Berlin office a week. &nbsp; Excited to relocate? We’re happy to sponsor visas for our Berlin office. The Opportunity: As the Principal Engineer Cloud Architecture, you’ll work on challenging technical problems of an ambitious product. Our customers can choose to consume our APIs on GCP or AWS, and we offer multiple regions for each. Our product teams should be able to deploy and operate their services efficiently across them all. You help offer them the infrastructure they need to be successful. Your Mission: Enable (new) teams to deploy their services across multiple clouds and multiple regions Ensure our infrastructure teams offer tooling and guidance to get new services started quickly Identify gaps in the cloud infrastructure we offer to our internal teams, and identify and implement suitable solutions together with the infrastructure teams Have an overview of cloud spending, help teams keep track, and identify opportunities to use cloud resources more efficiently Identify learning needs/skills gaps, and facilitate related technology knowledge sharing across the organization with the help of our internal knowledge management team You will kickstart improvements affecting multiple teams to improve our Cloud Architecture, as well as bringing your colleagues’ ideas to live Lead communication within the organization on long running initiatives, and make sure they get adopted successfully Closely collaborate with Head Of Product Infrastructure, the Principal Engineers for Service Architecture, Frontend Architecture and Product Security as well as the Staff Engineers in the Infrastructure group You contribute to the evolution our tech vision and promote it within the organization What you need to succeed: A strong technical background and a proven track record in SRE or DevOps roles (5+ years) Experience improving a Cloud Architecture in a leadership role (2+ years) Experience with Kubernetes, and GCP or AWS (or both) Ability to analyze tech issues and related organizational issues Project management experience, especially for projects affecting multiple teams Experience working within an Agile environment with a strong customer focus Setting up trainings / onboardings and running them Clear written and verbal communication Fluent English to work in an international environment Great self-assessment mastery You are eager to share your knowledge and to constantly improve yourself and learn about leadership, new technologies and concepts We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with up to 20 working days per trip 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Principal Engineer Cloud Architecture

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: As a Senior Data Product Manager at commercetools, you will define and execute the strategy for our data products, ensuring they deliver actionable insights and drive business value for our customers. You will work cross-functionally to enhance our data infrastructure, enable AI and analytics capabilities, and integrate data-driven solutions across our commerce ecosystem. Play a pivotal role in shaping the future of global commerce as part of our passionate Product Management team at commercetools. This role offers a hybrid work environment with three days a week in our local office. We are able to consider candidates based in or close to Berlin, Germany, or Valencia, Spain, for this role. &nbsp; Your Mission: Develop and own the roadmap for data products, aligning with business and customer needs Collaborate with engineering to build scalable, reliable, and high-performing data infrastructure Define and drive use cases for AI, analytics, and automation that enhance merchant decision-making Ensure seamless integration of data products with commercetools’ broader ecosystem and third-party tools Work closely with stakeholders across product, engineering, and customers to prioritize and deliver high-impact solutions Define success metrics and measure the impact of data initiatives on customer and business outcomes Shape your way of working - we believe in strong and independent teams Continuously learn from and with your colleagues and a leadership team committed to your personal and professional growth What you need to succeed: Strong background in data product management, preferably in B2B SaaS or commerce technology Experience with data infrastructure, analytics platforms, and AI/ML applications Proven ability to work with engineering teams to ship data-driven products Strategic thinker with a customer-centric mindset and strong problem-solving skills Excellent communication skills, with the ability to influence stakeholders at all levels Experience as a Data Product Manager driving product initiatives with modern discovery and delivery techniques General knowledge of digital commerce and security best practices Basic understanding of APIs, SaaS products, and security frameworks Excellent communication and collaboration skills to build strong relationships and engage effectively with internal stakeholders and external clients We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Senior Data Product Manager (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: As a Senior Enterprise Account Executive (AE), you will be an integral part of an assigned territory Pod (sales, field and partner marketing, BDR, partner sales), focused on linear bookings target attainment by Creating, Managing and Closing qualified net new and expansion pipeline in named accounts within commercetools’ primary industry verticals. As part of a Pod, you will collaborate with other Pod colleagues to deliver on the required business outcomes as an integrated and siloless team.&nbsp; This includes owning relationships and driving outcomes from commercetools’ GSI, SI, ISV and infrastructure partners.&nbsp;&nbsp; You will consult and educate customers and partners on a new approach for building a better commerce experience. You will contribute to our business growth in a fast-paced, collaborative, and fun environment, as a valued member of our team. &nbsp; Your Mission: Work collaboratively within your assigned Pod in a siloless manner including ownership of creating and managing relationships and outcomes with commercetools’ partners With an outbound mindset, approach named accounts directly and co-sell with partners, to Create, Manage and Close qualified opportunities Communicate the value of commercetools' solutions to technical and business personas Conduct discovery and execute on the established sales process to identify the Pain, Impact and Priority within your named accounts Develop a strategic plan to meet monthly, quarterly and annual bookings targets Regular and accurate (sales stage, close date, next steps etc) update of Salesforce CRM Have a coachable mindset that can work with their Frontline Manager to create required outcomes What you need to succeed: Demonstrable successful experience selling mid-upper/enterprise SaaS solutions Be a trusted adviser to senior stakeholders within our prospect, customer and partner ecosystem Proven ability to sell collaboratively with multiple internal stakeholders and teams Experience using key tools and methodologies such as Salesforce CRM, Command of the Message and MEDDPICC Excellent communication (interpersonal and presentation) and closing skills, and have successfully applied these in previous sales roles Organizational skills and attention to detail are important and the ability to prioritize in a fast-paced environment A self-starter, independent, team-oriented, has a structured way of working with the ability to see the whole picture Good understanding of sales performance metrics and must be driven with an extreme sense of urgency to deliver against assigned bookings targets Can develop and understand complex business processes/business models and embodies a consultative approach Very comfortable working in the nearest commercetools office and remotely as necessary to create relationships within the assigned Pod Required to travel up to 60% to have close proximity with Pod colleagues, prospects, customers and partners Nice to have: Previous experience selling commerce solutions Strong understanding of the digital commerce landscape including competition such as Salesforce Commerce Cloud, SAP Hybris, Shopify, self-built solutions &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Senior Enterprise Account Executive (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: Are you a seasoned Engineer passionate about building scalable and resilient search infrastructure systems at the heart of a global commerce platform? We're looking for a Staff Engineer Search Infrastructure to join our team. In this pivotal role, you will be at the heart of modernizing and optimizing our core infrastructure capabilities, ensuring a seamless and high-performing experience for our customers and other teams. This role offers a hybrid work environment with three days a week in one of our local offices. We're ideally looking for candidates based in or close to London, Munich, Berlin, or Valencia. However, we are also open to considering candidates based remotely in the UK, Germany, or Spain. &nbsp; Your Mission: Architecting and implementing our search clusters on AWS and GCP, driving the modernization of our search infrastructure to support our evolving platform Pioneering the future of our search infrastructure by leading the technical conversation, creating and driving RFCs, and influencing key design decisions Fine-tuning and optimizing our systems for peak performance and efficiency, ensuring an infrastructure supporting&nbsp; lightning-fast search experience for our users Developing robust tooling to streamline critical workflows like user management, empowering engineering teams and enhancing overall productivity Automating and scaling our Elasticsearch clusters, transitioning from manual processes to a fully automated, resilient solution Partnering with cross-functional teams across engineering, product, and operations to deliver seamless search experiences and robust solutions What you need to succeed: Relevant experience in infrastructure development, with a focus on building and maintaining internal tools On-the-job experience working with Rust as it is a core part of our technology stack Proven ability to design and implement scalable and resilient systems that can handle high loads and maintain high availability Hands-on exposure and deep understanding of modern CI/CD deployment pipelines Strong familiarity with Elasticsearch is essential Hands-on exposure to MongoDB, ideally with using MongoDB Atlas Cloud A pragmatic problem-solver with a passion for building robust internal tools and a knack for operational excellence Comfortable operating in the latest technologies and have a solid background in DevOps We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Staff Engineer (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: The Working Student Customer Marketing&nbsp; is part of the Marketing team and reports directly to the Director Customer Marketing. The ideal candidate has a basic understanding of content marketing and project management. This role offers a hybrid work environment with three days a week in our Munich or Berlin offices. &nbsp; Your Mission: Ownership of internal delivery and organization of existing customer stories, quotes, logos and internal slides by value driver, vertical and other criteria for marketing and sales consumption Support in creation and tracking of overall marketing content in a centralized content repository. Execution and tracking of customer content strategy in Highspot Ownership and continuous update of other Customer Marketing trackers Support with project managing customer assets in Asana, and internal/external promotion &nbsp; What you need to succeed: Ideally studying a MKT masters or similar Ideally first experiences in B2B Content Marketing and/or Customer Marketing and/or tech journalism. Curiosity on e-Commerce/tech trends and passion for storytelling Ability to write concise and creative copy in English and communicate at a native level.&nbsp; Experience in working with content and sales tools like Highspot and project management tools like Asana Familiarity with KPI reporting mechanisms and tools Ability to handle different projects and to set and meet deadlines consistently&nbsp; &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Working Student - Customer Marketing

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact: Work closely with Product Management to understand the business needs and find appropriate technical solutions Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment Lead architecture reviews, make trade‑off decisions for scalability, security and maintainability, and coach other engineers on design and implementation Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more Contribute to the definition of the team roadmap Lead end to end design, delivery, and reliability of our solutions Define and drive platform patterns, CI/CD improvements, SLIs and SLOs, observability and testing strategy for our solutions' flows Work with engineers from different teams to ensure technical excellence of the whole platform Ensure that functional and non-functional requirements (performance, security) are met Take part in on-call rotation (with the worldwide distributed team) for production systems This role is hybrid, with three days a week spent in our Berlin office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Proven experience as a TypeScript backend engineer building and operating large-scale production systems, including designing CI/CD pipelines, integrating observability tooling, and implementing structured logging, among other platform best practices Solid understanding of parallel and asynchronous programming, as well as non-blocking I/O Solid grasp of distributed systems fundamentals, including consistency models, replication, and asynchronous processing, with a clear understanding of their practical trade-offs Experience in developing REST API’s and knowledge of scalable architectures Knowledge of document databases (MongoDB) and API interaction tools (such as Postman, or similar) Fluent written and verbal English language skills for work in international teams The aspiration to constantly improve yourself and learn new technologies and concepts A good understanding of Agile methodologies and participation in sprint events Ability to work in a hybrid environment&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Experience with MACH principles and solutions composed in MACH environments Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2 Experience integrating, implementing, and supporting at least one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Senior Backend Engineer - Scala

&nbsp; Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers:&nbsp;We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures The Opportunity: We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London and we are offering a hybrid working model with a minimum of 3 days per week in our Holborn office. &nbsp; Your Mission: Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What you need to succeed: Business fluent communicator in both German and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package:&nbsp;Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation: Work up to 10 days per year in a country different from your home country 💻 Learning &amp; Development Budget 📚&nbsp;Academy:&nbsp;Regular training sessions, access to Coursera and Babbel training courses 🙌&nbsp;Our Benefits:&nbsp;Check them out&nbsp;here ⌚️&nbsp;Flexibility:&nbsp;Morning person or night owl? We believe in outcome and motivated employees 🚀&nbsp;Mindset &amp; Growth:&nbsp;A diverse workplace with an open, international culture, and learning environment Come grow with us! We are all different and that is what makes us stronger! We hire great people from a&nbsp;wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a Business Development Representative (BDR) focused on the enterprise market, playing a pivotal role in fueling growth by identifying and engaging strategic accounts. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. To be successful in this role, you should have previous experience in developing leads from marketing campaigns. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth.Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. This role offers an hybrid position with three days a week in our local Boston office. &nbsp; Your Mission: Drive top-of-funnel pipeline growth for the enterprise sales team through targeted outbound prospecting (calls, emails, social outreach, events) Research, identify, and map enterprise accounts to identify key stakeholders and potential opportunities Leverage AI deeply, for bespoke research on accounts for outreach and follow up, tailored for their business challenges/pain and focused on these issues 1st, and how we may potentially solve them Present our company to potential clients, effectively engage with C-level executives, VP’s and Directors across IT, Digital, and Commerce functions Identify client needs and suggest appropriate products/services Qualify and nurture inbound leads, aligning business needs to our value proposition Collaborate with Marketing to tailor campaigns, messaging, and events for strategic accounts Set up meetings or calls between (prospective) clients and Account Executives Maintain accurate account data, activity, and opportunity progress within Salesforce Consistently meet or exceed monthly activity and qualified opportunity goals Stay current on company new products/services, pricing/payment plans, enterprise commerce trends, competitive landscape, and emerging technology What you need to succeed: Bachelors degree in Marketing or Business Administration (or similar) or relevant field experience Proven work experience as a Business Development Representative or Sales Development Representative or client facing role (Enterprise or SaaS preferred) Familiarity with AI sales tools and how they can drive efficiency in pipeline generation Understanding of AI applications in commerce (personalization, predictive analytics, customer insights, automation preferred)&nbsp; Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (analyzing spreadsheets and charts) Excellent communication and negotiation skills Strong business acumen and ability to link technology solutions to enterprise challenges&nbsp; Driven, resourceful, and resilient in achieving goals&nbsp; Ability to deliver engaging presentations &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. &nbsp; Please note our salary range pertains to base pay.US Pay Range $56,000&mdash;$70,000 USD

Senior Business Development Representative

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity:&nbsp; As a Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space, in North and South America. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high-impact, quota-carrying role for top-performing enterprise sales professionals focused on strategic engagement with large-scale Fortune 2000 level clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.&nbsp; Your Mission: Manage and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.&nbsp;&nbsp; Serve as the primary point of contact for these accounts from an sales and account management&nbsp; perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. Solution Differentiation &amp; Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. Develop tailored account plans for each client and manage the cadence for continuous execution. Orchestrate internal and external resources including alliances, professional services, product leadership, and GSIs to craft enterprise transformation roadmaps.&nbsp; Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.&nbsp; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. What you need to succeed: Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical software. Demonstrated success closing multi-million dollar, multi-year contracts with Fortune 2000 organizations.&nbsp; Exceptional executive presence with experience influencing leadership and board-level decision making. Strategic mindset with the ability to design and executive large-scale transformation deals. Recognized top-performer status in previous roles (President’s Club, Top 5%, etc. A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. &nbsp; We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. &nbsp;

Senior Strategic Account Executive

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact We are seeking a dynamic Director of Product - Ecosystem, reporting to our Chief Product Officer to drive innovation and excellence in our internal and external-facing platform capabilities. This role is critical in ensuring that commercetools provides a best-in-class experience for developers and partners (system integrators and software firms) by delivering a scalable, secure, and extensible ecosystem which is easy and fast to integrate with. As our Director of Product - Ecosystem, you will work closely with the VP of Engineering - Partner, Platform, and Integration and the leadership team to step change commercetools Time To Value. You will own the Product strategy for the Ecosystem including high value areas of AI and Agentic integrations. You will make investment decisions in our Partner ecosystem, internal engineering productivity, and extensibility, as well as external integrations, developer enablement, and partner support. Your leadership will directly impact commercetools' ability to deliver high-value, easy-to-integrate solutions that are a joy and a breeze to use for our developers and partners. This role offers a hybrid work environment with three days a week in our local office (London, Berlin or Valencia). &nbsp;Your Impact Define and execute a compelling product vision for the commercetools Ecosystem, ensuring alignment with company goals and developer needs Drive the development of cutting-edge tools for seamless integrations, extensibility, and developer productivity, including the adoption of GenAI and AI Agents for automation and efficiency Work closely with the VPs Engineering, collaborate with design, sales, marketing, customer solutions, and customer success teams, especially the VP Partnerships and the Director of Implementation &amp; Customer Solutions to ensure seamless execution and a frictionless developer and partner experience Ensure a best-in-class developer experience by simplifying integration, improving extensibility, and enhancing API usability Maintain or strengthen Partner and Customer Trust, minimize Time to Live/Time to Value while balancing Customer satisfaction Stay ahead of industry trends, emerging technologies, and competitive dynamics to maintain a strong market position &nbsp;What sets you apart Skilled in world class system integration, marketplaces or developer ecosystems Experienced in building and leading high-performing product teams, driving growth through innovation and execution Strong ability to communicate complex ideas clearly, align stakeholders, and present effectively at all levels Proven ability to work across diverse teams in a fast-paced, international environment Focused on leveraging data insights to drive impact Strong understanding of product-market fit, growth strategies, and scaling businesses Deep understanding of developer experience, API-first, microservices, and cloud-based architectures Business acumen and ability to align product vision with company growth objectives Experience with AI-driven automation, GenAI, or AI Agents in developer tools and integration ecosystems AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp; &nbsp;

Director Product - Ecosystem

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As a Senior Talent Acquisition Partner, you’ll report to the Director of Talent Acquisition and own full-cycle, global recruiting with a cross-functional remit. You’ll partner closely with hiring managers and senior leaders to deliver a high-quality, inclusive, and data-driven hiring experience for both candidates and internal stakeholders. While this role maintains a generalist foundation, your primary focus will be GTM/ Enterprise Sales hiring globally. You’ll play a critical role in scaling our GTM organization by proactively building and nurturing pipelines of top enterprise sales talent, ensuring we are always ahead of demand. You will: Own full-cycle recruiting across commercetools, from role intake through offer and close Act as a trusted partner to hiring managers, providing market insights, search strategy, data driven insights and continuous feedback throughout the hiring process Build and maintain strong pipelines using LinkedIn Recruiter, creative sourcing techniques, and relationship-based networking Develop a deep, long-term network of enterprise sales talent through proactive pipelining and ongoing engagement Partner closely with the CRO, Sales Leadership, and GTM People Partner to continuously evolve and elevate our enterprise sales hiring approach globally Deliver an exceptional candidate experience at every touchpoint Manage the end-to-end hiring journey in Greenhouse (ATS), ensuring accuracy, consistency, and transparency Coach and support interviewers and hiring managers on best-practice interviewing and assessment Contribute to a culture of learning through training, knowledge sharing, and peer collaboration within the TA team Drive improvements in TA efficiency and effectiveness through process optimization, tooling enhancements, and metrics-driven insights Leverage data to inform decisions, identify trends, and continuously improve hiring outcomes This role is hybrid, with three days per week in our Boston office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Proven experience in full-cycle sales recruiting, with a strong ability to assess and hire top enterprise sales talent&nbsp; (ideally within E-commerce/Martech selling mission critical products) within the US &amp; EMEA A passion for creative sourcing and relationship-building, with demonstrated success engaging and nurturing passive candidates Experience in defining hiring processes to assess and measure the quality and suitability of enterprise sales talent Interest and flexibility to support hiring beyond the sales remit when needed Excellent written and verbal communication skills in English Strong organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously A habit of staying current on talent acquisition trends, tools, and best practices Experience leading talent acquisition projects for continued development of the function Experience working with data to inform decisions &amp; identify trends AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Experience working within a mix of start-ups and scale-ups Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; Please note that compensation range pertains to base pay &nbsp;US Pay Range $90,000&mdash;$130,000 USD

Senior Talent Acquisition Partner (GTM)

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As a Senior Talent Acquisition Partner, you’ll report to the Director of Talent Acquisition and own full-cycle, global recruiting with a cross-functional remit. You’ll partner closely with hiring managers and senior leaders to deliver a high-quality, inclusive, and data-driven hiring experience for both candidates and internal stakeholders. While this role maintains a generalist foundation, your primary focus will be Tech &amp; Product hiring globally. You’ll play a critical role in scaling our Product Development organisation. You will: Own full-cycle recruiting across commercetools, from role intake through offer and close Act as a trusted partner to hiring managers, providing market insights, search strategy, data driven insights and continuous feedback throughout the hiring process Use tools like LinkedIn Recruiter, github, etc to perform outreach and ensure a healthy candidate pipeline Partner closely with Product Development leadership and People Business Partner to continuously evolve and elevate our hiring approach&nbsp; Deliver an exceptional candidate experience at every touchpoint Manage the end-to-end hiring journey in Greenhouse (ATS), ensuring accuracy, consistency, and transparency Coach and support interviewers and hiring managers on best-practice interviewing and assessment Contribute to a culture of learning through training, knowledge sharing, and peer collaboration within the TA team Drive improvements in TA efficiency and effectiveness through process optimisation, tooling enhancements, and metrics-driven insights Leverage data to inform decisions, identify trends, and continuously improve hiring outcomes This role is hybrid, with three days per week in either or Berlin or Valencia office What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Proven experience in full-cycle sales recruiting, with a strong ability to assess and hire top tech and product talent&nbsp; A passion for creative sourcing with demonstrated success engaging and nurturing passive candidates Experience in defining hiring processes to assess and measure the quality and suitability of tech and product talent Interest and flexibility to support hiring beyond the tech and product remit when needed Excellent written and verbal communication skills in English Strong organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously A habit of staying current on talent acquisition trends, tools, and best practices Experience leading talent acquisition projects for continued development of the function Experience working with data to inform decisions &amp; identify trends AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Senior Talent Acquisition Partner - Tech & Product (m/f/x)

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact: Work closely with Product Management to understand the business needs and find appropriate technical solutions Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment Lead architecture reviews, make trade‑off decisions for scalability, security and maintainability, and coach other engineers on design and implementation Design, implement and test in-store payment and payment device interactions including credit/debit, gift cards, digital wallets, and more Contribute to the definition of the team roadmap Lead end to end design, delivery, and reliability of our solutions Define and drive platform patterns, CI/CD improvements, SLIs and SLOs, observability and testing strategy for our solutions' flows Work with engineers from different teams to ensure technical excellence of the whole platform Ensure that functional and non-functional requirements (performance, security) are met Take part in on-call rotation (with the worldwide distributed team) for production systems This role is hybrid, with three days a week spent in our London office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Proven experience as a TypeScript backend engineer building and operating large-scale production systems, including designing CI/CD pipelines, integrating observability tooling, and implementing structured logging, among other platform best practices Solid understanding of parallel and asynchronous programming, as well as non-blocking I/O Solid grasp of distributed systems fundamentals, including consistency models, replication, and asynchronous processing, with a clear understanding of their practical trade-offs Experience in developing REST API’s and knowledge of scalable architectures Knowledge of document databases (MongoDB) and API interaction tools (such as Postman, or similar) Fluent written and verbal English language skills for work in international teams The aspiration to constantly improve yourself and learn new technologies and concepts A good understanding of Agile methodologies and participation in sprint events Ability to work in a hybrid environment&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Experience with MACH principles and solutions composed in MACH environments Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2 Experience integrating, implementing, and supporting at least one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Senior Frontend Engineer

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact: We are seeking an Engineering Manager to lead one of our InStore teams through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. InStore is an application and collection of micro-frontends and microservices that allow you to run in physical, shopper-present locations such as retail stores, kiosks, service desks, or pop-up shops. &nbsp;The team enables seamless physical payments using various payment methods, while managing refunds across channels and more such capabilities that truly unify commerce for commercetools customers.&nbsp; Responsible for the people and culture in your team: You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building&nbsp; You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions You conduct great 1-1 with your engineers Responsible for the delivery and the processes of your team: You are crucial for getting things rolling and ensuring a smooth delivery&nbsp; You are removing blockers and seeking process improvements collaboratively with your team and your Product Manager Champion our tech vision and consult the engineers accordingly Collaborative with Engineering Managers of other teams, Tech Leads, People Business Partner, Head of Engineering, VP and CTO This role is hybrid, with three days a week spent in our London office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Experience as a manager of software engineers in a distributed product team An engineering background ideally in building full stack applications with TypeScript including writing APIs and Frontends consuming them Familiarity with different testing approaches such as unit, integration and End-to-End testing of full stack applications Experience with CI/CD and operating systems in production including knowledge around metrics and observability Capable of hands-on coding where possible, software architecture, and system design Track record and passion for growing, coaching, and mentoring your team An excellent understanding of agile software development methodologies, best practices, and tools. You know their trade-offs and how they can support a smooth delivery of your team’s goals Excellent communication skills and an empathetic and self-reflective mindset Fluent written and spoken English skills to work in an international environment Commitment to knowledge sharing and learning from everyone around you about leadership and new technologies&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role Nice to Have:&nbsp; Experience integrating, implementing, and supporting any one major PSP provider/gift card processor such as Adyen, Stripe, Paypal Braintree, Worldpay, GlobalPay, GiveX, Clutch, Elavon, or Savvy Experience in the commerce industry Experience with industry standard API Authentication/Authorization, including OAuth, OpenID Connect, SAML2 Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Engineering Manager (m/f/x)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team. Drive Results: We think big, work smart, and execute fast to transform the future of commerce Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork Champion Customers: We go the extra mile for our customers to help them unlock their full potential Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures &nbsp; The Opportunity: We are looking for a new addition to our Customer Success team in Boston, MA, USA. This person will be a link between the customer and the most modern commerce products. You will work closely with our support, product development, and sales teams to provide the best ways toward success for our customers. You will be accountable for nurturing the customer relationship and the overall account health and post-sales acquisition, and will be chiefly responsible for positioning commercetools as trusted, strategic partners with our customers. In addition, the role is expected to actively contribute to and support the growth and development of the Customer Success practice both regionally and globally. If you bring deep technical understanding to the table as well as a sales affinity and the skills of an excellent communicator we would love to meet you! Are you ready to come up with great solutions for big brands and be in charge of multiple communication channels?&nbsp; &nbsp; This role offers a hybrid work environment with three days a week in our Boston office. &nbsp; Your Mission: Support our customers in making the best use of our composable products Advise our customers in continuously developing their future technology and commerce stack on top of the commercetools products Ensure customers understand the business value of new features for their business cases Identify customer KPIs and objectives and actively lead the engagement toward those Plan, coordinate, and carry out strategic business reviews with our customers Collect and communicate customer input and requirements for the new feature development to our Product teams Work closely together with different departments within commercetools to deliver expertise and to help our customers reach their goals Support our customers in growing their business on top of our products&nbsp; Contribute to planning and executing customer and/or marketing events, such as webinars, case studies, or working groups Retain existing customers and increase their consumption of commercetools products and service Uses skills and expertise to contribute to company objectives, principles, and goals. Including taking initiative to make process improvements. Be viewed as an expert within the company and externally, sharing knowledge across the business and with cross-functional teams. Lead or play a major role in the overall long-term strategy for the department. Develops and mentors team members while encouraging cooperation and bringing together complementary skills What you need to succeed: A wealth of experience in technical consulting, training, pre-sales, or other customer-facing roles Recent and relevant retail or e-commerce experience is required A deep understanding of product value, B2B contracts, and value realization A blend of business and technical knowledge to work with the different types of customers A confident and convincing appearance with a high degree of customer orientation Willingness to travel (approx. 25%) Very good communication and presentation skills Structured and effective working style, both independently and in a team Team player who loves to work in an international and growing tech company with onsite as well as distributed team members across the globe We care about your growth and well-being 💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks ☀️ Workation:&nbsp;Work up to 60 days per year in a country different from your home country, with 20 working days per trip&nbsp; 💻 Learning &amp; Development Budget 📚 Academy: Regular training sessions, access to Coursera and Babbel training courses 🙌 Our Benefits: Check them out&nbsp;here ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees 🚀 Mindset &amp; Growth: A diverse workplace with an open, international culture, and learning environment &nbsp; For US-based roles 🩺&nbsp; Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more! &nbsp; Come grow with us! We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. &nbsp; Please note our salary range pertains to base pay.US Pay Range $120,000&mdash;$150,000 USD

Senior Customer Success Manager

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As a Senior Deal Desk Analyst, you will join the Deal Desk Team and support our sales teams with deal negotiation strategy, contracting documents and help to outline the pricing framework during the entire sales cycle. You will help with the implementation of our CPQ tool and SFDC reporting. You will also have the opportunity to work cross-functionally throughout the organization at all levels.&nbsp; You will: Partner in a trusted advisor capacity with Sales, Revenue Operations, Legal, and Finance to manage the contract review process for a variety of commercials, revenue recognition, and non-standard deal structures. Support developing global deal processes to ensure deals are structured and processed efficiently and aligned with internal company policies while meeting specific customer requirements. Understand the start-to-end processes to help facilitate all aspects of the role, from initial pricing strategy to order form creation to contract signatures, order processing and SFDC data management. Oversee commercial terms and non-standard approvals. Ensure pricing consistency, deal design accuracy, and develop winning strategies. Accelerate growth, improve sales velocity, and ensure fair value by executing on deal structuring practices &amp; policies. Provide financial modeling and analysis to support decision-making and business impact. Provide ongoing enablement to Sales on the best practices for pricing and contracting. Regularly prepare and analyze KPIs and pricing trends. This role is hybrid, with three days a week spent in our London office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Pricing/Deal Desk/Order Management experience in a SaaS environment. Experience with reviewing redlines, editing, and negotiating customer contracts. Analytical background with strong problem-solving skills and ability to navigate internal resources. Effective communication skills (written and verbal) with the ability to clearly explain complex concepts to all levels of the organization. Detail oriented, structured &amp; pro-active attitude. AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Proficiency in Business Intelligence tools and Excel. Experience with Salesforce CRM, CPQ (DealHub preferred) and NetSuite. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Senior Deal Desk Analyst

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Berlin, Munich, London or Valencia office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. &nbsp; &nbsp;

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Berlin, Munich, London or Valencia&nbsp;office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity commercetools is seeking a&nbsp;Senior Technical Product Marketing Manager to lead the positioning, messaging, and go-to-market strategy for the commercetools Platform (the foundation and technical backbone of all our offerings), as well as related add-on products (Payment Hub and AI Hub) and ecosystem enablers (Agent Gateway, integrations and connectors). This role requires a strong hands-on understanding of modern AI platforms and architectures. You will work closely with Product and Engineering on AI-powered capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role depends on being AI-literate enough to understand how these systems work, not just how to market them. You’ll help define and communicate the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate faster and smarter.You will be creative in explaining complex technical concepts to a breadth of personas with various technical aptitude levels, analytical in using available data and research to determine positioning and messaging that resonates, and communicative in leveraging internal knowledge bases to understand our product offering fully.&nbsp; You’ll translate complex, technical concepts, from composable architecture to next-generation agentic commerce into compelling stories that inspire adoption and differentiation in the market. Working closely with Product, Engineering, and GTM leadership, you’ll shape how we bring innovation to life across our portfolio. Your Impact As our Senior Technical Product Marketing Manager, you’ll support the Product Marketing team by leading cohesive narratives and go-to-market strategies across the commercetools Platform, add-on capabilities, and ecosystem enablers, highlighting business and technical value for multiple audiences. You will: Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth Lead messaging and GTM for add-on capabilities across the Platform, Payment Hub, AI Hub, Agent Gateway, integrations, and connectors, ensuring cohesive narratives that highlight business and technical value Articulate and evangelize the vision of agentic commerce, helping customers and partners understand how emerging AI concepts and autonomous agents are transforming the future of digital commerce Translate complex AI platform concepts, including LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, and API-driven orchestration, into clear, differentiated value propositions for technical and business audiences Develop a deep understanding of our customers, partners, and developer audiences, uncovering insights that inform messaging, content, and product direction Own joint value propositions with strategic partners (Google Cloud, Microsoft Azure, AWS, MongoDB, and others) to amplify our technical credibility and ecosystem advantage Drive joint value propositions with technology partners (Microsoft, OpenAI) and ISVs Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Drive adoption and enablement through clear, technically grounded content from sales collateral and demos to customer stories and industry thought leadership Partner across GTM, Product, and Marketing teams to align on strategic priorities, messaging, and launch plans that elevate commercetools’ market leadership Identify market opportunities through an understanding of industry, customer, and competitive trends This role is hybrid, with three days a week spent in our&nbsp;Boston or Durham office. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: Experience in product marketing or technical marketing Product Management or Engineering background Strong understanding of modern AI architectures, including LLMs, embeddings, inference workflows, and agent-based systems Working knowledge of AI integration patterns (e.g., model context protocols, agent communication protocols, tool calling, API-driven orchestration) Ability to reason about how AI systems interact with platforms, data, and external services, including limitations, latency, security, and compliance considerations Comfortable collaborating with engineers on AI topics and asking the right technical questions to produce accurate, credible messaging Experience in a fast-paced, highly cross-functional, global organization Strategic thinker who builds deep product knowledge, influences roadmaps, and develops compelling launch plans Ability to enable and educate internal audiences to drive meaningful, actionable content Strong storytelling and presentation skills, turn data into a story and a story into a presentation Proven ownership mindset with excellent project management skills and the ability to work independently Track record of turning deliverables into repeatable processes that scale product marketing AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. Please note that the compensation range pertains to base pay &nbsp;US Pay Range $145,000&mdash;$175,000 USD

Senior Technical Product Marketing Manager (Boston or Durham)

About commercetools Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Named Account Executive (NAE), you will be a part of the Sales team as a quota-carrying contributor, primarily focused on developing and closing new business acquisition along with expansion within a small set of high-value, named enterprise accounts in the UK. Own the Pipeline &amp; Sales Cycle from prospecting to close: including discovery, business value development &amp; discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling. Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions. Build multi-threaded relationships: Develop and drive relationships across the C-suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C-Level stakeholders on strategic business priorities and how commercetools can help deliver value based outcomes.&nbsp; Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering. Political Mapping &amp; Deal Orchestration: Create and maintain detailed organizational maps (e.g., power &amp; influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions. Customer Advocacy &amp; Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene. Forecasting &amp; Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Enterprise SaaS sales experience, with a focus on selling software to large, multi-brand organizations Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000) Demonstrated ability to close multi-six-figure and seven-figure ACV deals Deep commercial knowledge of the e-commerce landscape, including competitors and complementary technologies (e.g., CMS, PIM, ERP) Proven ability to conduct consultative, business-value-focused sales conversations with C-level business and IT leaders Exceptional skills in territory/account planning, opportunity qualification, and rigorous forecasting Fluency in a recognized sales methodology (MEDDPICC is strongly preferred) A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Named Account Executive (m/f/x)

Assistance Required

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. &nbsp; Your Impact As a Workplace Experience Associate you'll be responsible for ensuring an exceptional workplace experience in the Durham office, while also supporting the development and implementation of global workplace standards. The Workplace Experience Associate assists with day-to-day office operations, employee support, and workplace programs, working closely with the Lead and other stakeholders to ensure smooth and consistent office experiences. You will: &nbsp; Implement global workplace experience standards, programs and documentation within the Durham office, adapting them to local regulations and cultural nuances where necessary, in consultation with the Lead. Manage all aspects of local office operations, including facilities management, vendor relationships (cleaning, security &amp; safety, local catering, maintenance), and budget adherence. Contribute to global workplace experience by responding to ad hoc requests, proactively administering tools and services such as travel, external vendors etc.&nbsp; Oversee the local physical environment to ensure it is welcoming, safe, productive, and aligns with global design principles. Act as the central point of contact for all workplace-related inquiries and issues for local employees. Coordinate local events, employee engagement activities, and provide support for internal meetings and gatherings. Manage local office supplies, equipment, and inventory. Provide regular feedback to the Lead on local employee experience, operational challenges, and success stories. Assist with onboarding and offboarding processes. Maintain overview and ensures compliance with health and safety standards and local regulations. What you need to succeed: Proven workplace experience, experience in office operations, hospitality, or people-focused workplace services. A positive, service-oriented mindset with an interest in creating a welcoming and inclusive workplace. Experience supporting day-to-day office operations or employee-facing services. Good communication skills and the ability to build positive relationships with colleagues and vendors. Strong organizational skills and attention to detail. Ability to manage vendors and external service providers with professionalism and attention to detail. Willingness to learn, take initiative, and adapt in a fast-changing environment. Ability to work both independently and as part of a team. Comfortable working with digital tools and platforms (e.g., Jira or other ticketing systems, Google Workspace, workplace tools). Basic knowledge of hardware setup and light IT support, including assistance with meeting room equipment, Google Meet setup, monitors, docking stations, and troubleshooting minor workstation issues. Nice to have: Experience working in a fast-paced, high-growth environment. Familiarity with workplace programs, employee engagement, or hospitality best practices. Experience supporting multi-site workplace operations or hybrid work models. Interest in community building, events, and employee well-being initiatives. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; Please note that compensation range pertains to base pay &nbsp;US Pay Range $45,600&mdash;$57,000 USD

Workplace Experience Associate

About Commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. &nbsp; Your Impact As our Sr Sales Enablement Manager , you’ll support the Global GTM Enablement team by equipping our global Business Development and Account Executive teams with the skills, tools, processes, and content needed to win enterprise deals. You will drive our transformation from a technical sell to a value-based sell, translating business needs into effective enablement strategies. &nbsp; You will: Own new hire onboarding and continuous enablement for Account Executives (AEs) and Business Development Representatives (BDRs). Build and execute AE enablement programs focusing on complex enterprise deal cycles, including multi-threaded discovery, RFP management, and executive alignment. Support the adoption of value-based selling by embedding MEDDPICC and Command of the Message™ into all sales motions. Create BDR learning programs and playbooks to drive skill mastery and internal promotion pathways. Deliver live and on-demand training sessions and coaching engagements to drive real behavioral change. Continuously refine programs based on feedback and performance data from platforms like Gong, Highspot, and Salesforce. This role is hybrid, with three days a week spent in our Boston office. &nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: 7+ years of experience in Sales Enablement or Enterprise B2B SaaS Sales, focusing on Fortune 500 accounts. Demonstrated success leading strategic sales motions into large, complex Enterprise accounts. Strong knowledge of MEDDPICC, Command of the Message™, and other enterprise sales frameworks. Experience designing and delivering high-impact training programs both in-person and virtually. The ability to simplify complex concepts to inspire both seasoned and entry-level sellers. A data-driven mindset with experience tracking enablement effectiveness and business outcomes. Strong project management skills and the ability to execute in a fast-paced environment. AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. &nbsp; Nice to Have: * Command of the Message™ and MEDDPICC certification. Experience in B2B or B2C commerce. Experience working with globally distributed teams and diverse sales cultures. Familiarity with sales tech stacks, including Salesforce, Gong, Highspot, LinkedIn Sales Navigator, and ZoomInfo. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support. 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs. 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition. 📈 Our equity participation program allows you to share in our success. For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices, visit this page.US Pay Range $107,647&mdash;$134,559 USD

Senior Sales Enablement Manager

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As a working student you will support the Workplace Experience team in ensuring a positive and well-organized workplace experience in the Berlin office, while assisting with selected global workplace initiatives. The role provides hands-on operational support for daily office needs and helps create a welcoming, safe, and productive environment for employees. You will: Implement global workplace experience standards and programs in the Berlin office, under guidance from the Lead. Assist with day-to-day office operations, including facilities coordination and support with vendors (cleaning, security, catering, maintenance). Help with administrative tasks related to workplace tools and services, such as travel coordination or external vendors. Support the upkeep of the office environment to ensure it is welcoming, functional, and aligned with workplace guidelines. Act as a first point of contact for basic workplace-related questions from employees and escalates topics when needed. Assist in organizing local events, employee engagement activities, and internal meetings. Help manage office supplies, equipment, and inventory. Support onboarding and offboarding activities from a workplace perspective. Assist with health and safety documentation and compliance tasks, under supervision. Share observations and feedback with the Lead regarding employee experience and office operations. What you need to succeed: Enrolled as a student (working student status required). Initial experience or strong interest in workplace experience, office management, hospitality, or people-focused services. A proactive, hands-on, and service-oriented mindset. Good communication skills and a friendly, professional approach when interacting with employees and vendors. Ability to stay organized, manage multiple tasks, and work independently with guidance. Interest in creating a positive, inclusive, and engaging workplace environment. Nice to have: Some experience working in a fast-paced environment, e.g., a startup, student project, or part-time job. Basic familiarity with workplace programs, employee engagement, or hospitality services. Interest in supporting daily office operations and working in a hybrid work environment. Enthusiasm for helping build community, organizing events, and supporting employee well-being initiatives. Strong communication and teamwork skills Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Working Student Workplace Experience

About commercetools Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As a Territory Account Executive (TAE), you are a disciplined “hunter” responsible for driving net new Annual Recurring Revenue (ARR) by identifying and closing high-value deals with enterprise accounts within a defined U.S. territory. You will leverage a consultative, value-based approach to displace legacy commerce systems and influence multiple stakeholders early in the buying cycle. Territory Strategy &amp; Market Penetration: Own end-to-end territory planning, including segmentation, prioritization, and go-to-market execution. Actively generate pipeline through outbound prospecting, events, digital campaigns, and channel partnerships. Value-Based Selling &amp; Business Outcomes: Conduct deep discovery to uncover pain points tied to revenue, risk, or competitive advantage. Build ROI-driven proposals that clearly quantify value and influence economic buyers. Use MEDDPICC to create urgency and executive alignment. Organizational Navigation &amp; Political Selling: Map account stakeholders and understand internal power structures to build multi-threaded relationships. Engage champions, influencers, and decision makers across technical, operational, and financial functions. Build Pipeline: Proactively and consistently build a robust pipeline across the assigned territory by effectively leveraging technology (e.g., SFDC, Outreach) and professional relationships. Demonstrate the ability to create, manage, and close multiple deals concurrently across various customers and sales cycles. Maintain strict weekly discipline dedicated to prospecting to ensure continuous, active pipeline creation for future business. Forecasting &amp; Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Skillfully navigate sales cycles in enterprise organizations involving multiple stakeholders (Sales Engineering, Value Engineering) and competitive scenarios. Partner Leverage: Actively engage and co-sell with System Integrator (SI) and technology partners to maximize market coverage and deal influence. Cross-Functional Collaboration: Drive pipeline generation and accelerate deal cycles through close collaboration with BDR, Marketing, and Partner teams. Demonstrate strong qualification skills, knowing when to strategically disqualify opportunities and when to engage the wider team to enhance deal velocity. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Demonstrated quota-carrying experience selling enterprise B2B SaaS, preferably in the MarTech, CX, or Commerce space. Proven experience closing $200K+ ACV deals with net-new logos in the enterprise or upper mid-market segment. Expert fluency in a recognized sales methodology (MEDDPICC is strongly preferred), demonstrating rigor in opportunity qualification. Deep expertise in solution selling and demonstrating a profound understanding of customer pain points related to legacy monolithic commerce platforms. Strong partner-centric mindset with a track record of successfully leveraging SI and Global System Integrator (GSI) partners to co-sell and accelerate deal cycles. Exceptional presentation and negotiation skills, with experience selling to VP and C-level audiences. A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page.&nbsp; &nbsp;US Pay Range $120,000&mdash;$145,000 USD

Territory Account Executive

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high impact, quota carrying role reserved for top-performing enterprise salespeople with the DNA for large scale clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.&nbsp; Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.&nbsp; Serve as the primary point of contact for these accounts from an sales and account management&nbsp; perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. Solution Differentiation &amp; Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. Develop tailored account plans for each client and manage the cadence for continuous execution. Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.&nbsp; Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.&nbsp; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts. Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts. Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical applications software. Demonstrated success closing multi-million dollar, multi-year contracts with large scale organizations.&nbsp; Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making. Strategic mindset with the ability to design and executive large-scale transformation deals. Recognized top-performer status in previous roles (Presidents Club/Top 5%/ Chairman’s Club, etc).&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. This is a Hybrid position with 3 days per week spent in our Berlin or Munich office Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high impact, quota carrying role reserved for top-performing enterprise salespeople with the DNA for large scale Enterprise clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.&nbsp; Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.&nbsp; Serve as the primary point of contact for these accounts from an sales and account management&nbsp; perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. Solution Differentiation &amp; Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. Develop tailored account plans for each client and manage the cadence for continuous execution. Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.&nbsp; Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.&nbsp; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts. Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts. Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical applications software. Demonstrated success closing multi-million dollar, multi-year contracts with large scale exterprises. Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making. Strategic mindset with the ability to design and executive large-scale transformation deals. Recognized top-performer status in previous roles (Presidents Club/Top 5%/ Chairman’s Club, etc).&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in the retail and CPG space. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high impact, quota carrying role reserved for top-performing enterprise salespeople with the DNA for large scale Enterprise clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.&nbsp; Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.&nbsp; Serve as the primary point of contact for these accounts from an sales and account management&nbsp; perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. Solution Differentiation &amp; Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. Develop tailored account plans for each client and manage the cadence for continuous execution. Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.&nbsp; Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.&nbsp; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts. Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts. Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical applications software. Demonstrated success closing multi-million dollar, multi-year contracts with large scale exterprises. Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making. Strategic mindset with the ability to design and executive large-scale transformation deals. Recognized top-performer status in previous roles (Presidents Club/Top 5%/ Chairman’s Club, etc).&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. This is a Hybrid position, with 3 days per week in our office in Holborn, London Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As the U.S. based Sales Director, you will lead a team of high-performing Senior Account Executives focused on selling into Fortune 500 and similarly scaled organizations across the United States. In this critical leadership role, you’ll be responsible for scaling revenue through complex, multi-stakeholder enterprise deals while coaching and developing top sales talent. You will also serve as a key partner to GTM leadership in shaping and executing our U.S. enterprise sales strategy. This is a high-impact, highly visible position that blends team leadership with strategic deal execution and cross-functional collaboration. You will be instrumental in establishing commercetools as the composable commerce leader in the U.S. enterprise market. Beyond the experience gained on the job, we invest in your career growth with structured learning opportunities, mentorship, and visibility into leadership or expert individual contributor pathways. Your Impact Lead and Scale an Enterprise Sales Team Hire, mentor, and grow a team of Senior Account Executives selling into large U.S. enterprises Foster a high-performance, customer-first culture grounded in accountability and collaboration Coach team members on enterprise deal strategy, pipeline development, and sales best practices Collaborate with your team to meet or exceed targets through forecasting, pipeline health, and consistent execution Drive Strategic Enterprise Deals Personally engage in complex, high-value sales cycles ($1M+), providing executive sponsorship and modeling best-in-class selling behavior Build trusted top-level leadership relationships with customers, acting as a strategic advisor who understands their goals and challenges Lead the orchestration of cross-functional pursuit teams, aligning stakeholders from Solution Consulting, Value Engineering, Partners, and Marketing Develop and execute account strategies that deliver measurable business outcomes for customers Collaborate Cross-Functionally to Accelerate Growth Partner with GTM, Product, Marketing, and Customer Success to align sales strategies with product capabilities and customer needs Serve as the voice of the customer for the U.S. market, influencing roadmap and go-to-market decisions Represent the enterprise sales function in planning sessions, forecasting, and business reviews AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role This role is hybrid, with three days a week spent in our Boston office What sets you apart: Extensive enterprise SaaS sales experience with proven success leading and developing sales teams Proven track record of closing complex, $1M+ enterprise deals with Fortune 500 or similarly scaled U.S. organizations Deep understanding of the U.S. enterprise landscape and ability to navigate complex buying environments Passion for coaching, team building, and performance management Effective presentation and communication skills, with the ability to engage and build trust with top-level leaders Experience with value-based, consultative selling methodologies Familiarity with selling cloud-native or mission-critical software platforms is a plus Ability to travel up to 25-50%&nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; Please note that compensation range pertains to base pay. We additionally offer a competitive commission structure. &nbsp;US Pay Range $180,000&mdash;$200,000 USD

Sales Director

Territory Account Executive (Remote)

Senior Backend Engineer - TypeScript

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Search Engineer, you’ll support the Search Team by building a modern, integrated search experience for our customers, providing them with a search API for product discovery and the foundations of search capabilities across domains. You will: Design and implement search functionalities in a PaaS ecommerce Scala backend. Develop in a scalable and multi-tenant architecture. Analyze user needs and discuss technical approaches. Test software components regarding usability, functionality, and performance and work closely with Product, Management and DevOps. Take part in on-call rotations with a worldwide distributed team for production systems. This role is hybrid, with three days a week spent in our Berlin or Valencia office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: 5+ years of experience as a Software Engineer working in search. Experience with Elasticsearch (preferred), Solr, OpenSearch, or Lucene. Background developing REST APIs and knowledge of scalable architectures (incl. sharding, replication, load balancing, and failover). Aspiration to constantly improve yourself and learn new technologies, concepts, etc. Fluent English communication skills to work in international teams. AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Experience working with Scala or other functional programming languages. Experience with infrastructure work and other technologies like Helm, Kubernetes and Rust. &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

About Commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our&nbsp;Principal Engineer Product Security&nbsp;, you’ll support the&nbsp;Engineering team&nbsp;by solving challenging technical problems for an ambitious product and enabling teams to "shift left" to build secure services on multi-cloud infrastructure. &nbsp; You will: Formulate, evangelise, and drive adoption of the product security strategy&nbsp; Assess, advise on, and increase the security maturity posture&nbsp; Create a standardised security architecture and operational best practices&nbsp; Help track and drive remediation of security and technology risks&nbsp; Educate product teams on risk assessments, threat modelling, and building secure api-first applications&nbsp; Review requirements and designs to help product teams address shortcomings&nbsp; Embed security tooling into the development process&nbsp; Contribute to the review of external penetration tests and help teams prioritise fixes&nbsp; Collaborate with product teams to improve overall security and resolve specific issues&nbsp; Facilitate or lead customer conversations regarding product security&nbsp; Triage and investigate new attack vectors to determine risk mitigation&nbsp; Drive security and quality initiatives across the organization and support certification audits&nbsp; Collaborate with Product Management, Principal Engineers, and legal/compliance teams&nbsp; Identify skills gaps and facilitate knowledge sharing across the organization&nbsp; &nbsp; This role is hybrid, with three days a week spent in our&nbsp;Berlin, London or Valencia&nbsp;office. &nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. You bring: A strong technical background and 5+ years of proven track record in hands-on Product Security&nbsp; 2+ years of experience improving Product Security in a leadership role&nbsp; Experience with customer-facing security roles and influencing roadmaps in matrix organizations&nbsp; Experience in a scale-up environment with ambitious and competing priorities&nbsp; Expertise in formulating, elaborating, and clarifying requirements or priorities&nbsp; Experience with Secure Architecture design reviews and Threat Modeling&nbsp; Experience infusing security into various levels of the SDLC&nbsp; Experience with Static Analysis and Secure Code Review implementations&nbsp; Sound knowledge of Linux systems, Kubernetes, Terraform, Vault, API, and web application security&nbsp; Practical experience in DevSecOps and proficiency in at least one scripting language like JavaScript or Go&nbsp; Project management experience for projects affecting multiple teams&nbsp; Experience working within an Agile environment with a strong customer focus&nbsp; Experience setting up and running trainings or onboardings&nbsp; Clear written and verbal communication in fluent English&nbsp; &nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have: * Security Certifications such as CISSP, CCSP, Certified Kubernetes Security Specialist, or GCP/AWS/Azure security certifications&nbsp; An eagerness to constantly improve and learn about leadership and new technologies&nbsp; &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

Principal Engineer, Product Security

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. &nbsp; Your Impact The Total Rewards Partner will play a critical role in developing and implementing the compensation and benefits strategy and processes for commercetools globally. In this role, you will provide guidance, support, and analytical expertise on compensation structures, benefits strategy, and incentive programs to enhance commercetools’ ability to attract, retain, and motivate talent. The Total Rewards Partner will report to the Global Director, Reward and Belonging. This role is hybrid, with three days a week spent in our Boston&nbsp;office.&nbsp; Compensation Own and drive annual global rewards review cycles (merit, annual incentives and bonus programs, awards, etc.), including analytics, testing, reporting, and budgeting Perform job evaluations and analysis of roles, compensation benchmarking, and data collection to evaluate internal equity, external competitiveness, and legal compliance of global pay practices Provide analysis and counsel to management on compensation programs and initiatives related to pay structures, short-term incentives, pay change recommendations, new hire offers, and wage and hour regulations Prepare salary survey submission files, perform global job matching, be responsible for market pay system maintenance and administration, ensuring accurate market data and internal data validation Lead commercetools’ compensation structures build-up, refinement, and annual refresh Act as a main contact for day-to-day compensation matters Benefits Lead the annual strategy, design, and negotiation of US health and welfare plans. Drive the renewal process, ensuring balance between premier employee experience with fiscal responsibility. Support the ongoing management of insured benefits across all regions, ensuring alignment with our global Total Rewards philosophy while respecting local statutory requirements. Conduct rigorous benefits benchmarking and cost-benefit analyses to inform plan design Act as the primary point of contact for global brokers and insurers, holding partners accountable for high-level service, accurate data submission, and competitive pricing. Identify and execute opportunities to streamline benefit administration and standardize documentation across different jurisdictions. Serve as the subject matter expert (SME) for regional People and Finance teams. Equity Support the Total Rewards team in the design and execution of equity compensation programs. Lead the end-to-end equity grant process, from preparing board-ready approval materials to ensuring timely issuance and acceptance by global participants. Partner with Finance and Legal to maintain the integrity of the capitalization table, ensuring all grants, exercises, and cancellations are reflected accurately in the equity administration platform. Monitor and ensure compliance with global tax and regulatory requirements for equity awards across all active jurisdictions, coordinating with local tax advisors where necessary. Develop and deliver creative employee education programs that demystify private equity, helping a distributed workforce understand the long-term value and mechanics of their grants (vesting, strike prices, and exit scenarios). Provide leadership with modeling and "what-if" scenarios regarding dilution, burn rates, and the competitiveness of the equity pool for upcoming hiring cycles. &nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Proven track record leading annual compensation review cycles and designing compensation structures, maintaining cap tables, and managing the US benefits strategy. Intellectual curiosity, great personal integrity, and resilience. Ability to use good judgment, be discreet and highly trustworthy, and demonstrate ethical conduct ensuring the confidentiality of sensitive information.&nbsp; Advanced data analytics skills, ability to work with great amounts of data with speed and accuracy. Minimum 5+ years of previous progressive experience in the Total Rewards function, preferably at a global scale and in the tech/SaaS environment. Experience utilizing compensation theory, principles, and practices to perform independent analysis of programs using market data. Great awareness of Total Rewards trends, and experience in working on topics of pay transparency and employee wellbeing. Excellent verbal and written communication skills, presentation and facilitation skills, as well as interpersonal and consultative skills. Previous experience in an established HRIS (SuccessFactors, Workday, Personio, etc.) is a nice to have. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. Please note that compensation range pertains to base pay&nbsp;US Pay Range $122,000&mdash;$152,000 USD

Senior Total Rewards Partner

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact Are you a "people person" with a sharp mind and a passion for organizational culture? We are looking for a highly motivated Working Student to join our People team in Munich! We are looking for a dedicated student to act as the "right hand" to our two senior People Business Partners (one based in Munich and one in Boston). You will play a crucial role in ensuring our People operations run smoothly, supporting high-impact projects, and helping us maintain a culture that is both high-performing and incredibly fun. You will: Direct Support: Work closely with two Senior PBPs to assist with daily administrative tasks, ensuring our stakeholders receive world-class support. Global Coordination: Bridge the gap between Munich and Boston! You’ll help coordinate meetings and communications across time zones. Project Management: Support key People initiatives (such as the Annual Performance review, Engagement plans…) Tool Mastery: Help maintain our People data in systems like Personio and Leapsome, ensuring accuracy and efficiency. Communication: Draft "people-minded" internal communications and help prepare presentations for senior stakeholders. What you need to succeed: Current Student: You are currently enrolled in a University program (Business, Psychology, HR, or similar) and are based in the Munich area. Sharp &amp; Proactive: You learn quickly, you aren't afraid to ask questions, and you always look for ways to improve a process. Language Skills: Your English is excellent (written and spoken). German is a plus but not required as we are a global team. People-Minded: You lead with empathy and genuinely care about the employee experience. Reliable: You can handle confidential information with discretion and take ownership of your tasks from start to finish. Nice to have: Some experience working in a fast-paced environment, e.g., a startup, student project, or part-time job. Basic familiarity with workplace programs, employee engagement, or hospitality services. Interest in supporting daily office operations and working in a hybrid work environment. Enthusiasm for helping build community, organizing events, and supporting employee well-being initiatives. Strong communication and teamwork skills Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

Working Student - People Business Partner Support

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The OpportunityIn a world of distributed work and rapid AI evolution, Employee Experience is no longer just about perks - it’s about connection, belonging, and high-performance culture. As our&nbsp;People Experience Partner, you will be the chief architect of the moments that matter.Your mission is to boost engagement, productivity and retention of our team members. You will take the reins of our belonging and recognition programs, employer branding and workplace culture, while reimagining what it means to be a "commercetooler" in a hybrid, AI-augmented environment.You will act as both a strategic and operational, human-centric culture ambassador for the company, devising approaches to create a positive workplace culture, understanding the pulse of our teams and crafting experiences that bring us all together.You’ll translate the "personal touch" at scale, managing logistics for life events and global milestone programs. Working closely with People Operations, Talent Acquisition, and Communications, you’ll shape how our values are woven into the fabric of the employee lifecycle—from the first touch on the Careers Page to the daily Slack interactions.Your ImpactAs our&nbsp;People Experience Partner, you’ll support the People team by leading the design and improvement of the entire employee journey—from onboarding to offboarding—to boost engagement, productivity, and retention.You will: Culture Ambassador: act as both a strategic and operational, human-centric culture ambassador for the company, devising approaches to create a positive workplace culture, understanding the pulse of our teams and crafting experiences that bring us all together. Belonging: own and expand our Belonging initiatives, including our flagship company-wide sports challenge. Employee Journey: focus on designing and improving the entire employee journey - from onboarding to offboarding - to boost engagement, productivity, and retention. EVP Activation &amp; Evolution: lead the continuous refinement of our new Employer Value Proposition (EVP), ensuring our values are woven into the fabric of the employee lifecycle - from the first touch on the Careers Page to the daily Slack interactions. CXOs: Empower our global Chief Excitement Officers (CXOs) across Berlin, Boston, Durham, London, Melbourne, Munich, Valencia and remotely, to set up fun, creative initiatives that go above and beyond to bring our commercetools spirit to life. Employer Branding and Narrative Strategy: act as the primary storyteller for our global talent brand; interact with the Communications and Talent Acquisition team to ensure our strong company culture resonates in the outside market, collaborating with designers on visual identity, and leveraging executive updates to maintain our standing as a top-tier employer in the e-commerce tech space. Scale the Celebration: oversee our global tenure and milestone programs, moving from manual processes to sophisticated automation Legacy of Excellence: partner with People Operations and managers to ensure high-touch recognition for long-term (10+ year) milestones, including leave processing and executive-level celebrations. The "Personal Touch" at Scale: manage the logistics and vendor relationships (e.g., Swag.com, Glasso) for life events including baby, wedding, and graduation celebrations. Voice of the Talent: in partnership with our Talent Acquisition team, manage our reputation on Glassdoor, using sentiment data to inform strategy; collaborating with the social media team regarding company content. Program Management and Fiscal Responsibility: act as the primary admin for various tools that are in place to ensure seamless social connectivity across the organization, manage the Employee Experience budgets, ensuring high ROI on activity. What Sets You ApartYou're a natural storyteller and communicator with a talent for perspective-taking. Whether it's recording an intro video for an internal newsletter or coaching a CXO team, you lead with empathy and wit. Your curiosity drives you to use internal surveys and sentiment data not just to report numbers, but to diagnose cultural health and suggest proactive solutions.Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.You bring: Empathy: great capability of perspective-taking, advanced listening skills, cultural competence and awareness. Tech pedigree: experience in a Culture and Belonging, Employee Experience, Wellbeing or HRBP role within a fast-paced, globally distributed Tech environment, preferably SaaS. Experience in culture building and belonging: you understand that culture isn't found in a snacks drawer; you have a proven track record of building belonging across time zones and screens. The "Ambassador" DNA: you are a natural storyteller and communicator. Whether it's recording an intro video for an internal newsletter or coaching a CXO team, you lead with empathy and wit. Analytical skills: you use reviews (e.g., Glassdoor/RepVue) and internal surveys not just to report numbers, but to diagnose cultural health and suggest proactive solutions. Operational grit: you can switch from "Blue Sky" strategy to "Ground Level" execution - managing vendor delays, budget spreadsheets, and Slack workflows with equal precision. Tech savvy &amp; AI-curious: you aren't afraid of the "admin side" of the house. You have experience with employee engagement and HRIS tools, and you are excited to use AI to automate the mundane and elevate the human. Communication skills: excellent verbal and written communication skills, presentation and facilitation skills, as well as interpersonal and consultative skills. Nice to Have: Some experience in implementing an employer branding strategy that aligns with the company culture and business goals. Experience in managing content for employer-focused social media (e.g., LinkedIn) and the company careers page. &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page. &nbsp;

People Experience Partner

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact &nbsp; We are looking for a German-speaking Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to develop new business opportunities by contacting and building relationships with potential customers. You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team. &nbsp; Please note: This role is located in London with 4 days per week in our Holborn office. Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans What sets you apart Business fluent communicator in both German and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentation AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to have: Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g. Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalised mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp; &nbsp;

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Enterprise commerce is at an inflection point in ANZ. Legacy platforms are showing their age and large organisations are actively evaluating modern alternatives — but they need a trusted partner to guide them through it. You'll be helping shape those early conversations, building relationships at the C-suite and Head of Digital level, and learning what it takes to close complex deals. If you want to be an enterprise sales professional in 18 months, this is the fastest path there. Your Impact We're looking for a Senior BDR who wants to do meaningful outbound work today and step into a full sales role within 12–18 months. This isn't a dialling factory — it's a launchpad for someone with real commercial instincts who wants to learn enterprise sales from the inside Our total addressable market is intentionally tight: around 400 priority accounts. That means we don't spray and pray. We run a targeted, insight-led motion where every touchpoint counts Own outbound pipeline generation across a defined set of priority accounts, working closely with the sales team to build and execute account-based plays Research accounts deeply — understanding their tech stack, commercial priorities, and the stakeholders who matter — before ever reaching out Craft personalised, insight-led outreach across email, phone, LinkedIn, and in-person channels; avoiding generic sequences Qualify inbound interest and convert it into well-scoped discovery meetings for Account Executives Attend and contribute to enterprise discovery calls, building your commercial vocabulary and deal intuition over time Represent the company at industry events and forums relevant to retail, wholesale, and enterprise commerce in ANZ Maintain clean CRM hygiene and contribute to account intelligence that the whole team can use Work toward a structured AE readiness plan, with clear milestones and coaching support This role is hybrid in our South Melbourne office.&nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. 2–4 years in a BDR, SDR, or junior sales role in B2B SaaS, enterprise software, or tech Demonstrated ability to run thoughtful research-led outbound Commercial curiosity: you read the business press, understand how retailers and enterprises think about technology investment, and can hold a credible conversation with senior stakeholders Strong written and verbal communication, you write clearly, speak with confidence, and know how to adapt your style to a CFO versus a Head of Digital Comfortable with ambiguity and a longer sales cycle; enterprise deals don't move fast and you're fine with that Experience with CRM tools (Salesforce preferred) and modern sales engagement platforms A genuine appetite to grow into a quota-carrying role — this matters; we want people who see this as step one, not a destination AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Nice to Have:&nbsp; Familiarity with ecommerce, digital commerce platforms, or the broader composable/headless commerce space Familiarity with the major ecommerce players; Salesforce, Adobe, Shopify, SAP Experience selling into retail, telco, healthcare, or manufacturing verticals Existing relationships or network within ANZ enterprise or mid-market accounts Experience participating in or supporting complex, multi-stakeholder sales processes Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a&nbsp;Technical Evangelist, Product Marketing&nbsp;at commercetools, you will serve as the strategic lead for the company's foundational&nbsp;platform, ecosystem enablers (Agent Gateway and integrations) and&nbsp;AI Hub.This role requires a&nbsp;hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale. This role is hybrid, with three days a week spent in our Boston office. Your Impact Drive Platform Differentiation:&nbsp;Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value AI Evangelism:&nbsp;Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences. Joint Propositions:&nbsp;Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI. Cross-Functional Collaboration:&nbsp;Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Audience Insights:&nbsp;Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging. Technical Enablement:&nbsp;Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations. &nbsp; What Sets You Apart You bring: Technical Expertise:&nbsp;A background in Engineering or Product Management with a deep understanding of technical concepts like&nbsp;LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more. Strategic Communication:&nbsp;The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into&nbsp;compelling, scalable stories. GTM Leadership:&nbsp;Experience in high-growth, global organizations where you have turned complex product launches into&nbsp;repeatable processes&nbsp;and internal enablement wins. AI Aptitude:&nbsp;A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech. Bonus Points:&nbsp;Hands-on experience with&nbsp;commerce platforms&nbsp;(SAP, Shopify), developer tools, or major&nbsp;cloud ecosystems&nbsp;(GCP, AWS) &nbsp; Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) &nbsp; Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺&nbsp;Comprehensive health benefits&nbsp;for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development&nbsp;opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼&nbsp;Family Leave Plus&nbsp;gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program&nbsp;allows you to share in our success For more information on our benefits,&nbsp;visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page. Please note that the compensation range pertains to base payUS Pay Range $145&mdash;$175 USD

Technical Evangelist, Product Marketing

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a&nbsp;Technical Evangelist, Product Marketing at commercetools, you will serve as the strategic lead for the company's foundational&nbsp;platform, ecosystem enablers (Agent Gateway and integrations) and&nbsp;AI Hub.This role requires a&nbsp;hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale. This role is hybrid, with three days a week spent in our London office. Your Impact Drive Platform Differentiation:&nbsp;Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value AI Evangelism:&nbsp;Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences. Joint Propositions:&nbsp;Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI. Cross-Functional Collaboration:&nbsp;Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations Audience Insights:&nbsp;Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging. Technical Enablement:&nbsp;Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations. What Sets You Apart You bring: Technical Expertise:&nbsp;A background in Engineering or Product Management with a deep understanding of technical concepts like&nbsp;LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more. Strategic Communication:&nbsp;The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into&nbsp;compelling, scalable stories. GTM Leadership:&nbsp;Experience in high-growth, global organizations where you have turned complex product launches into&nbsp;repeatable processes&nbsp;and internal enablement wins. AI Aptitude:&nbsp;A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech. Bonus Points:&nbsp;Hands-on experience with&nbsp;commerce platforms&nbsp;(SAP, Shopify), developer tools, or major&nbsp;cloud ecosystems&nbsp;(GCP, AWS) Nice to Have: Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.) Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.) Familiarity with cloud providers (e.g., AWS, GCP, etc.) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺&nbsp;Comprehensive health benefits&nbsp;for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development&nbsp;opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼&nbsp;Family Leave Plus&nbsp;gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program&nbsp;allows you to share in our success&nbsp; For more information on our benefits,&nbsp;visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page. Please note that the compensation range pertains to base pay &nbsp;

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. Your Impact As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in our core verticals including retail and B2B. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership. This is a high impact, quota carrying role reserved for top-performing enterprise salespeople with the DNA for large scale clients, ensuring we delight our customers, retain and grow our business together with them. You are viewed as a market influencer, strategic advisor, and deal orchestrator - responsible not only for revenue generation, but for accelerating commercetools dominance in the enterprise commerce platform category.&nbsp; Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts.&nbsp; Serve as the primary point of contact for these accounts from an sales and account management&nbsp; perspective, and in tight collaboration with our CS (customer success) team and orchestrating the executive relationships as well as all of commercetools in the pursuit of maximizing the value of the relationship with these clients for both parties Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams. Solution Differentiation &amp; Technical Collaboration: Articulate commercetools' capabilities and differentiation clearly. Collaborate with solutions consultants to engage technical teams effectively. Value: Partner tightly with the value engineering team to ensure we are focused on outcomes for our customers, and drive our top line growth with cross and up-sell campaigns. Organizational sales orchestration: Manage the complex sales process inclusive of MEDDPICC, notably the relationships at these clients (Champions, EBs, influencers and others) Partnering: Collaborate with our ISVs and SIs to ensure the successes noted above. Develop tailored account plans for each client and manage the cadence for continuous execution. Orchestrate internal and external resources including alliances, professional services, product leadership, and GSI’s to craft enterprise transformation roadmaps.&nbsp; Influence digital strategy at the board and executive level; position commercetools as an innovation partner rather than a vendor.&nbsp; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands. Consistently meet or exceed quarterly and annual sales quotas. Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery. What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts. Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts. Enterprise SaaS sales experience with a proven track record of annual quota achievement. Prefer commerce background or at minimum, mission critical applications software. Demonstrated success closing multi-million dollar, multi-year contracts with large scale organizations.&nbsp; Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making. Strategic mindset with the ability to design and executive large-scale transformation deals. Recognized top-performer status in previous roles (Presidents Club/Top 5%/ Chairman’s Club, etc).&nbsp; AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role. Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Strategic Account Executive

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a Senior Named Account Executive, you are a top-tier enterprise hunter responsible for acquiring strategic net-new customers with significant revenue potential. This role requires exceptional prospecting, executive engagement, and deal leadership skills to help leading brands modernize and future-proof their digital commerce strategy through Autonomous Commerce solutions. Your Impact Develop and execute account strategies that create, advance, and close large net-new enterprise opportunities Consistently exceed annual new business revenue targets through disciplined pipeline generation and strategic opportunity management Serve as a trusted advisor on Autonomous Commerce, helping organizations modernize their digital commerce capabilities and prepare for the future of AI-driven buying experiences Engage executive leadership while building alignment across business, digital, product, technology, and operations teams Lead complex sales cycles that typically span 6–9 months and may extend longer for large enterprise transformation initiatives Drive consensus across diverse buying committees, navigating legal, procurement, security, and competitive evaluations Build compelling business cases and financial justification that clearly connect platform capabilities to measurable business outcomes and executive priorities Partner effectively with BDRs, Solution Engineers, Customer Success, Partners, and Marketing to maximize pipeline creation and deal velocity What Sets You Apart You bring: Enterprise SaaS sales experience with a proven track record selling strategic platform solutions into large enterprise organizations Consistent history of achieving and exceeding annual quotas of $1M+ in net-new ARR Demonstrated success building pipeline through proactive prospecting, executive outreach, partner ecosystems, industry networking, and account-based strategies rather than relying primarily on inbound demand Expert command of MEDDPICC and demonstrated success managing complex enterprise sales cycles that typically range from 6–9 months and occasionally extend beyond a year Proven ability to create opportunities from scratch and win highly competitive enterprise pursuits Experience engaging C-level executives while also building alignment with business and technical stakeholders throughout the organization Strong business acumen with the ability to develop executive-level business cases, quantify value, and connect technology investments to measurable business outcomes Demonstrated success displacing incumbent platforms and driving organizational change in complex enterprise environments Highly collaborative, self-directed, and accountable with a hunter mentality and passion for winning new business Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺&nbsp;Comprehensive health benefits&nbsp;for you and your dependents, including access to OpenUp for personalized mental health support 📚&nbsp;Learning and development&nbsp;opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼&nbsp;Family Leave Plus&nbsp;gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈&nbsp;Our equity participation program&nbsp;allows you to share in our success&nbsp; For more information on our benefits,&nbsp;visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; For more information on our diversity, equity, inclusion, and belonging practices,&nbsp;visit this page. Please note that the compensation range pertains to base pay.US Pay Range $132,000&mdash;$165,000 USD

Senior Named Account Executive

About commercetools Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.&nbsp;We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams.Your role will be to develop new business opportunities by contacting and building relationships with potential customers.You will use your communication skills to establish strong relationships with our future customers.&nbsp;Ultimately, you will boost sales and contribute to our long-term business growth.&nbsp;Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment?&nbsp;We want to talk to you about joining our team. Please note: This role is located in London and we are offering a hybrid working model with a minimum of 4 days per week in our Holborn office. Your Impact Qualify leads from marketing campaigns and develop them into sales opportunities Contact potential clients through phone calls and emails Identify client needs and suggest appropriate products/services Set up meetings or calls between (prospective) clients and Account Executives Present our company to potential clients Engage with potential clients at our regular industry-leading events Proactively seek new business opportunities in the market Stay up to date with new products /services and new pricing/payment plans &nbsp; What Sets You Apart You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work. Business fluent communicator in both German or French and English Sales knowledge and/or experience Hunger and drive to succeed Excellent communication and negotiation experience Ability to deliver engaging presentations. Nice to Have:&nbsp; Proven work experience as a Business Development Representative or Sales Development Representative Hands-on experience with multiple sales techniques Track record of successfully engaging with prospects Experience with Marketing Automation and CRM software (e.g&nbsp;Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts) Our Benefits Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success&nbsp; For more information on our benefits, visit this page. &nbsp; Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp; &nbsp; For more information on our diversity, equity, inclusion, and belonging practices, visit this page.&nbsp;

<h4>About commercetools</h4>
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
<h4>Your Impact</h4>
Interested in contributing to a growing global organization? We are seeking an experienced and highly organized Executive Assistant to join our Boston team.
In this role, you will serve as a trusted strategic partner and right hand to our Chief Customer Officer (CCO) and Chief Marketing Officer (CMO). We are looking for a C-level EA who understands the flow of the executive suite and thrives on keeping things moving smoothly. You will be the internal champion who helps drive momentum—someone who naturally anticipates needs, connects the dots, and ensures key initiatives stay on track. While your primary focus is keeping our executives aligned and moving forward, you will also help maintain the vibrant heartbeat and culture of our Boston hub.
<ul>
<li>Manage complex, fast-moving calendars with a proactive approach, optimizing the executives' time and ensuring key projects progress smoothly.</li>
<li>Maintain open, clear communication loops with the CCO and CMO, keeping leadership effortlessly informed and aligned in real time.</li>
<li>Oversee intricate domestic and international travel logistics, ensuring seamless itineraries from start to finish.</li>
<li>Join key leadership meetings to capture action items, organize all-hands and onsite events, and help facilitate quarterly business cadences.</li>
<li>Engage with relevant Slack channels to help maintain team organization, share reminders, and keep regional teams connected.</li>
<li>Partner with our Europe-based Workplace Experience team to keep the Boston office welcoming and functional, while organizing engaging local events that bring our Boston team together.</li>
</ul>
This role is in-person (Monday - Friday) in our Boston Office to ensure seamless, real-time collaboration.
<h4>What Sets You Apart</h4>
<ul>
<li>Proven experience supporting C-level executives in a dynamic, fast-paced environment. You understand how to partner effectively with leadership and navigate executive priorities.</li>
<li>You don't wait for a to-do list. You are a self-starter who looks ahead, anticipates potential roadblocks, asks clarifying questions early, and takes pride in driving successful outcomes.</li>
<li>You welcome feedback as a tool for continuous improvement (especially regarding complex scheduling and travel logistics) and adapt gracefully to evolving priorities.</li>
<li>High cognitive bandwidth with the ability to switch gears smoothly, manage multiple priorities in parallel, and keep projects moving forward.</li>
<li>You genuinely care about the craftsmanship of your work, the success of the executives you support, and the overarching mission of the company.</li>
</ul>
&nbsp;
<h4>Our Benefits</h4>
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
📈 Our equity participation program allows you to share in our success&nbsp;
For more information on our benefits, <a href="https://commercetools.com/careers/our-benefits">visit this page.</a>
&nbsp;
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp;
 For more information on our diversity, equity, inclusion, and belonging practices, <a href="https://commercetools.com/careers/dei-esg">visit this page</a>.
Please note that compensation range pertains to base pay&nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="title">US Pay Range </div><div class="pay-range">$87,000&mdash;$109,000 USD</div></div></div>

Executive Assistant

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<h2>About Commercetools</h2>
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Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
<h2 data-path-to-node="2">Your Impact</h2>
As our&nbsp;Principal Engineer Product Security&nbsp;, you’ll support the&nbsp;Engineering team&nbsp;by solving challenging technical problems for an ambitious product and enabling teams to "shift left" to build secure services on multi-cloud infrastructure.
&nbsp;
You will:
<ul data-path-to-node="5">
<li>
Formulate, evangelise, and drive adoption of the product security strategy&nbsp;
</li>
<li>
Assess, advise on, and increase the security maturity posture&nbsp;
</li>
<li>
Create a standardised security architecture and operational best practices&nbsp;
</li>
<li>
Help track and drive remediation of security and technology risks&nbsp;
</li>
<li>
Educate product teams on risk assessments, threat modelling, and building secure api-first applications&nbsp;
</li>
<li>
Review requirements and designs to help product teams address shortcomings&nbsp;
</li>
<li>
Embed security tooling into the development process&nbsp;
</li>
<li>
Contribute to the review of external penetration tests and help teams prioritise fixes&nbsp;
</li>
<li>
Collaborate with product teams to improve overall security and resolve specific issues&nbsp;
</li>
<li>
Facilitate or lead customer conversations regarding product security&nbsp;
</li>
<li>
Triage and investigate new attack vectors to determine risk mitigation&nbsp;
</li>
<li>
Drive security and quality initiatives across the organization and support certification audits&nbsp;
</li>
<li>
Collaborate with Product Management, Principal Engineers, and legal/compliance teams&nbsp;
</li>
<li>
Identify skills gaps and facilitate knowledge sharing across the organization&nbsp;
</li>
</ul>
&nbsp;
This role is hybrid, with three days a week spent in our&nbsp;Berlin, London or Valencia&nbsp;office.
&nbsp;
<h2 data-path-to-node="7">What Sets You Apart</h2>
You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork. Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.
You bring:
<ul data-path-to-node="10">
<li>
A strong technical background and 5+ years of proven track record in hands-on Product Security&nbsp;
</li>
<li>
2+ years of experience improving Product Security in a leadership role&nbsp;
</li>
<li>
Experience with customer-facing security roles and influencing roadmaps in matrix organizations&nbsp;
</li>
<li>
Experience in a scale-up environment with ambitious and competing priorities&nbsp;
</li>
<li>
Expertise in formulating, elaborating, and clarifying requirements or priorities&nbsp;
</li>
<li>
Experience with Secure Architecture design reviews and Threat Modeling&nbsp;
</li>
<li>
Experience infusing security into various levels of the SDLC&nbsp;
</li>
<li>
Experience with Static Analysis and Secure Code Review implementations&nbsp;
</li>
<li>
Sound knowledge of Linux systems, Kubernetes, Terraform, Vault, API, and web application security&nbsp;
</li>
<li>
Practical experience in DevSecOps and proficiency in at least one scripting language like JavaScript or Go&nbsp;
</li>
<li>
Project management experience for projects affecting multiple teams&nbsp;
</li>
<li>
Experience working within an Agile environment with a strong customer focus&nbsp;
</li>
<li>
Experience setting up and running trainings or onboardings&nbsp;
</li>
<li>
Clear written and verbal communication in fluent English&nbsp;
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</li>
</ul>
AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.
Nice to Have: * Security Certifications such as CISSP, CCSP, Certified Kubernetes Security Specialist, or GCP/AWS/Azure security certifications&nbsp;
<ul data-path-to-node="14">
<li>
An eagerness to constantly improve and learn about leadership and new technologies&nbsp;
</li>
</ul>
</div>
</div>
</div>
<h4>&nbsp;</h4>
<h4>Our Benefits</h4>
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
📈 Our equity participation program allows you to share in our success&nbsp;
For more information on our benefits, <a href="https://commercetools.com/careers/our-benefits">visit this page.</a>
<h4>&nbsp;</h4>
Come as you are. Build with us.
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.&nbsp;
For more information on our diversity, equity, inclusion, and belonging practices, <a href="https://commercetools.com/careers/dei-esg">visit this page</a>.&nbsp;

BDR Manager

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