Group Account Supervisor

Title: Group Account Supervisor  Company/Location: Biolumina, New York, NY  Department/Discipline: Account  Description  The Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, agency team and client relationship.  Primary Job Responsibilities  Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand  Lead strategic and tactical planning process  Demonstrate mastery of brand category and competitive data, including key studies  Aggressively monitor and understand the competitive landscape, both strategic and creative  Seek opportunities to showcase agency work among current and prospective clients  Seek opportunities to grow business within current accounts and into new accounts connected with that client.  Demonstrate the fiscal acumen to lead a profitable account  Aggressively monitor fee performance to encourage/ensure profitability.  Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee  Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere  Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free  Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product  Demonstrate ability to adapt to various client corporate cultures.  Keeping senior management briefed on account activities  Continue to refine skills in strategy and the business planning process  Articulate agency POV without being afraid to take a stand  Strategically problem solve for discrepancies between client and agency  Act as a positive role model for agency at client and industry events  Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development  Demonstrate the ability to analyze market research, identify strategic issues, and effectively communicate findings  Establish credibility with clients at all levels and embody service-oriented attitude  Become trusted and integral strategic advisor to the client team  Additional Responsibilities  Communicate effectively and professionally both internally and externally  Demonstrate good problem-solving and interpersonal skills  Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately  Remain calm despite high pressure situations  Project a professional, positive attitude toward peers and clients within the department and the agency  Uphold Agency quality standards in servicing the Client  Maintain accurate time sheets  Foster a positive team atmosphere demonstrating respect for peers and supervisors  Assist other members of department/team as needed when workload allows  Foster senior level partnerships with creative/account colleagues  Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager  Uphold the Company Values (the 3 E’s) in all decisions and interactions  In person client travel is required  Management Responsibilities  Assign work to assure project deadlines are met  Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized  Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers  Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs  Provide constructive and direct ongoing feedback to direct reports  Evaluate performance of direct reports and complete and deliver performance reviews  Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions  Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts  Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head  Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures, etc.  Qualifications:  College degree, preferably in marketing, advertising, communications or science/medicine  5 - 7 years Agency or comparable experience (HCP Agency marketing experience preferred)  2 years of supervisory experience  Excellent written and oral communication skills  Well-developed knowledge of business practices/vendor relations  Maturity to handle independent senior-level Client contact  Ability to manage and train staff  Successful history of growing brands and possibly launching brands  Understanding of therapeutic categories/disease states  Biolumina’s Values  Open Mind  Always ask why—of your teammates, your clients, and yourself.

And don’t stop there—keep asking questions  Be respectful of others’ ideas, opinions, and diverse backgrounds  Be flexible and adaptive to new ways of doing things  Brave Heart  Speak your mind…and your heart  Courageously step forward to try something new and help others to do the same  Be brave enough to defend your opinions—and brave enough to change them  Ready Hands  Be proactive and push things forward  Reach out to offer help and raise your hand to ask for help  Go out of your way to show gratitude  The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.

Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.  SALARY RANGE HERE: $78,000-$149,500 Omnicom Health is committed to hiring and developing exceptional talent.

We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Biolumina is a full-service, omnichannel global healthcare agency focused on bringing high-science brands to life. We build brand experiences that go beyond the rational and use emotional hooks to tap into the hearts of customers, igniting motivation to take action, change behavior, and create brand loyalty. We're an agency built on curiosity.

Our curiosity constantly drives a deeper understanding of everything we touch, using the power of science to translate customer insights into a clear and...