Senior Community Manager

New York, US

Posted 1 week ago

Full TimeSeniorHybridContent and Creators

Job Description

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Our Community team is the heartbeat of Influenster, dedicated to building deep, authentic connections with our creator network and empowering members to share their genuine voices.

In this role, you sit at the vital intersection of high-level community strategy and hands-on execution, driving the long-term health and retention of our user base. Success looks like continuously ideating retention campaigns, executing high-touch 1:1 member outreach, and designing surprise-and-delight gifting programs that convert everyday users into passionate brand advocates. You will partner closely with our Acquisition, Lifecycle, Content, and Customer Support teams to amplify member stories and scale our community initiatives efficiently. This is a unique opportunity to shape the member lifecycle from the ground up while directly impacting our brand's growth and engagement strategy.

About Bazaarvoice

Thousands of the world's leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice's extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

Founded in 2005, Bazaarvoice is headquartered...

Job overview

Employment type

Full Time

Experience level

Senior

Work type

Hybrid

Department

Content and Creators

Posted

1 week ago

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

Market Cap

Amount Raised

Membership

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